Job Title - Business Support Officer Location - London E1 Contract - Temp Hours - 35 Role summary - The client is looking for a highly motivated and organised individual to join their team as a Business Support Officer. As a Business Support Officer, you will be responsible for providing administrative support to various services within the company. You will be expected to maintain efficient systems for administrative support and provide advice to services as directed. Key Responsibilities: Provide high-quality administrative and advisory support to services Utilise information technology to facilitate the effective execution of duties and responsibilities Maintain and update databases and case management systems Develop, maintain and review all filing systems Organise and administer meetings Undertake a broad range of finance tasks Cover as required at receptions and helpdesks Actively contribute to the company's priorities and outcomes Promote equality among all staff and ensure that services are delivered in a non-discriminatory way Deal with clients and service users in a professional manner Adhere to changes in legislation, statutory and regulatory change Provide administrative cover for other staff and teams within the business support service Ensure full compliance with GDPR policy and process Requirements: Comprehensive range of high-quality administrative and advisory support experience Excellent IT skills Experience in maintaining databases and case management systems Strong organisational skills and attention to detail Ability to work under pressure and meet deadlines Excellent communication and interpersonal skills Experience in finance tasks Ability to work as part of a team Flexible and adaptable Full compliance with GDPR policy and process If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Mar 29, 2024
Seasonal
Job Title - Business Support Officer Location - London E1 Contract - Temp Hours - 35 Role summary - The client is looking for a highly motivated and organised individual to join their team as a Business Support Officer. As a Business Support Officer, you will be responsible for providing administrative support to various services within the company. You will be expected to maintain efficient systems for administrative support and provide advice to services as directed. Key Responsibilities: Provide high-quality administrative and advisory support to services Utilise information technology to facilitate the effective execution of duties and responsibilities Maintain and update databases and case management systems Develop, maintain and review all filing systems Organise and administer meetings Undertake a broad range of finance tasks Cover as required at receptions and helpdesks Actively contribute to the company's priorities and outcomes Promote equality among all staff and ensure that services are delivered in a non-discriminatory way Deal with clients and service users in a professional manner Adhere to changes in legislation, statutory and regulatory change Provide administrative cover for other staff and teams within the business support service Ensure full compliance with GDPR policy and process Requirements: Comprehensive range of high-quality administrative and advisory support experience Excellent IT skills Experience in maintaining databases and case management systems Strong organisational skills and attention to detail Ability to work under pressure and meet deadlines Excellent communication and interpersonal skills Experience in finance tasks Ability to work as part of a team Flexible and adaptable Full compliance with GDPR policy and process If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Knight Frank is looking to hire a Head of Employee Relations to join our Human Resources Team based at 55 Baker Street. This is a key role to join our growing Human Resources team, enhancing our people's lives and environments. We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 487 Offices across 53 Territories. Discover More About Knight Frank Role The Head of Employee Relations will be responsible for leading the employee relations function within the organisation. This includes developing, implementing and maintaining employee relations strategies, policies, and procedures, as well as managing a team of Employee Relations Advisors. Responsibilities Develop, implement and maintain inclusive employee relations strategies, policies, and procedures aligned with an employee centred culture and which support the organisation's values, goals and objectives. Lead and manage a team of Employee Relations Advisors, providing guidance, support and opportunities for development. Provide expert advice and guidance to senior management on complex employee relations issues and matters such as performance management, RIF, compliance, policy and practice as required. Track and report on employee relations activity, including identification of key themes. Monitor trends in employee relations and employment law, and ensure that the organisation's policies, procedures and templates are kept up to date and compliant. Manage the resolution of complex employee relations cases, including investigation, disciplinary, grievance, capability and employment tribunal cases. Act as the internal contact for employment law queries and own the relationship and liaison with external legal advisors. Collaborate with HR Business Partners and Centres of Excellence to provide an employee relations viewpoint where required, to support the development and delivery of people initiatives and the wider people strategy. Key Experience Required Level 5 CIPD qualification desirable Extensive experience in employee relations, including the development and implementation of employee relations strategies, policies, and procedures. In-depth knowledge of employment law and best practice. Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.
Mar 29, 2024
Full time
Knight Frank is looking to hire a Head of Employee Relations to join our Human Resources Team based at 55 Baker Street. This is a key role to join our growing Human Resources team, enhancing our people's lives and environments. We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 487 Offices across 53 Territories. Discover More About Knight Frank Role The Head of Employee Relations will be responsible for leading the employee relations function within the organisation. This includes developing, implementing and maintaining employee relations strategies, policies, and procedures, as well as managing a team of Employee Relations Advisors. Responsibilities Develop, implement and maintain inclusive employee relations strategies, policies, and procedures aligned with an employee centred culture and which support the organisation's values, goals and objectives. Lead and manage a team of Employee Relations Advisors, providing guidance, support and opportunities for development. Provide expert advice and guidance to senior management on complex employee relations issues and matters such as performance management, RIF, compliance, policy and practice as required. Track and report on employee relations activity, including identification of key themes. Monitor trends in employee relations and employment law, and ensure that the organisation's policies, procedures and templates are kept up to date and compliant. Manage the resolution of complex employee relations cases, including investigation, disciplinary, grievance, capability and employment tribunal cases. Act as the internal contact for employment law queries and own the relationship and liaison with external legal advisors. Collaborate with HR Business Partners and Centres of Excellence to provide an employee relations viewpoint where required, to support the development and delivery of people initiatives and the wider people strategy. Key Experience Required Level 5 CIPD qualification desirable Extensive experience in employee relations, including the development and implementation of employee relations strategies, policies, and procedures. In-depth knowledge of employment law and best practice. Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.
Results to be achieved by this position: Project Delivery and Management Takes responsibility for a number of client facing duties: o 1st point of contact for projects o Confidently interacts with client on difficult issues such as scope changes, changes in timescales and budget o Manages clients' expectations and meeting their requirements Leading, undertaking and producing project outputs to highest quality Successfully managing several projects simultaneously Managing staff - ensuring they have defined tasks that match their abilities and an understanding of their role in project's purpose. Managing subcontractors, including associates - timing deliverables, relations and general project organisation Continues to enhance the Firm's reputation Delivering project outputs to time and budget Staff development Seeks to share and develop knowledge with junior staff working on projects/proposals Presents at technical lunch meetings to share and enhance knowledge of the team Business Development Actively contributes at board meetings and business days Contributes and encouraged to take ownership of particular area(s)/sector(s) of work Promotes the Firm at all opportunities; i.e. networking, conference presentations, etc. Prepares and submits successful tenders Generates follow-up work from ongoing projects Standards for this position: Deliver work to 'the Firm' standards Deliver work on time and to budget Clients are happy with content and project management and communication as evidenced throughout the project and in the final project evaluation questionnaire Staff (core and associates) in projects managed are happy and their team work is facilitated Success rate on tenders (50-70% for the company) (lower percentage is acceptable for wider business development - from lead generation downwards) Success on generating follow-up work with existing clients based on producing work to highest standards that maintains and enhances the Firm's reputation and meets all client expectations and is delivered on time and to budget. Shows dedication as well as willingness to learn. Work requirements (duties/responsibilities) for this position: Technical Understand policy context for clients, e.g. EU, UK, regional, sector, etc. levels Applies concepts from economics and environmental valuation to a wide range of policy issues Reads and understands highly technical papers in quantitative economics and econometrics as part of literature reviews Follow research development in a wide range of areas to be able to contribute to projects Microsoft office applications - Word, Excel, Power Point Project Management Organised, flexible and innovative approach to anticipate project management and work issues Contributing to sustaining the Firm morale and motivation Contributes to business strategy and development, and to the positive marketing of the Firm Network with current and potential clients - maintains favourable relations Knowledge, Skills and Abilities needed for this position: Professional skills in project delivery: Excellent writing and speaking skills in English. Degree in economics and post-graduate degree in environmental economics or relevant degree and post-graduate degree (chemicals) Ability to apply the appropriate economic concepts (e.g. from environmental valuation and appraisal) and theory to a wide range of environmental and policy issues. Ability to develop innovative solutions to environmental-economics problems. Ability to execute work rapidly and with high standard. Ability to work on several requirements and projects in parallel. Ability to convey key concepts, analysis and recommendations to a wide range of clients; e.g. policy advisors, economic advisors, project managers, engineering and related science experts, social science experts, etc. Staff Management: Recognise abilities of junior staff and allocate project tasks accordingly. Provide junior staff with project context so they understand purpose of their tasks. Understand staff development process and provide input on staff appraisals. Personal Development: Continue own professional development of technical skills, experience and knowledge. Keep up to date with policy developments and changes in client organisations Experience needed for this position: 5-7 years consultancy experience in field for range of client and project types Experience in chemicals policy and regulations (UK/EU) REACH, CMRD, Checkpoint S Experience in chemicals risk assessments, risk management. Experience in Experience in economic assessment of alternatives, social economic assessments. Maintained contact with core network associates, collaborators and client project managers and steering group members For details on company benefits and additional information, please apply or submit your CV to: (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Mar 29, 2024
Full time
Results to be achieved by this position: Project Delivery and Management Takes responsibility for a number of client facing duties: o 1st point of contact for projects o Confidently interacts with client on difficult issues such as scope changes, changes in timescales and budget o Manages clients' expectations and meeting their requirements Leading, undertaking and producing project outputs to highest quality Successfully managing several projects simultaneously Managing staff - ensuring they have defined tasks that match their abilities and an understanding of their role in project's purpose. Managing subcontractors, including associates - timing deliverables, relations and general project organisation Continues to enhance the Firm's reputation Delivering project outputs to time and budget Staff development Seeks to share and develop knowledge with junior staff working on projects/proposals Presents at technical lunch meetings to share and enhance knowledge of the team Business Development Actively contributes at board meetings and business days Contributes and encouraged to take ownership of particular area(s)/sector(s) of work Promotes the Firm at all opportunities; i.e. networking, conference presentations, etc. Prepares and submits successful tenders Generates follow-up work from ongoing projects Standards for this position: Deliver work to 'the Firm' standards Deliver work on time and to budget Clients are happy with content and project management and communication as evidenced throughout the project and in the final project evaluation questionnaire Staff (core and associates) in projects managed are happy and their team work is facilitated Success rate on tenders (50-70% for the company) (lower percentage is acceptable for wider business development - from lead generation downwards) Success on generating follow-up work with existing clients based on producing work to highest standards that maintains and enhances the Firm's reputation and meets all client expectations and is delivered on time and to budget. Shows dedication as well as willingness to learn. Work requirements (duties/responsibilities) for this position: Technical Understand policy context for clients, e.g. EU, UK, regional, sector, etc. levels Applies concepts from economics and environmental valuation to a wide range of policy issues Reads and understands highly technical papers in quantitative economics and econometrics as part of literature reviews Follow research development in a wide range of areas to be able to contribute to projects Microsoft office applications - Word, Excel, Power Point Project Management Organised, flexible and innovative approach to anticipate project management and work issues Contributing to sustaining the Firm morale and motivation Contributes to business strategy and development, and to the positive marketing of the Firm Network with current and potential clients - maintains favourable relations Knowledge, Skills and Abilities needed for this position: Professional skills in project delivery: Excellent writing and speaking skills in English. Degree in economics and post-graduate degree in environmental economics or relevant degree and post-graduate degree (chemicals) Ability to apply the appropriate economic concepts (e.g. from environmental valuation and appraisal) and theory to a wide range of environmental and policy issues. Ability to develop innovative solutions to environmental-economics problems. Ability to execute work rapidly and with high standard. Ability to work on several requirements and projects in parallel. Ability to convey key concepts, analysis and recommendations to a wide range of clients; e.g. policy advisors, economic advisors, project managers, engineering and related science experts, social science experts, etc. Staff Management: Recognise abilities of junior staff and allocate project tasks accordingly. Provide junior staff with project context so they understand purpose of their tasks. Understand staff development process and provide input on staff appraisals. Personal Development: Continue own professional development of technical skills, experience and knowledge. Keep up to date with policy developments and changes in client organisations Experience needed for this position: 5-7 years consultancy experience in field for range of client and project types Experience in chemicals policy and regulations (UK/EU) REACH, CMRD, Checkpoint S Experience in chemicals risk assessments, risk management. Experience in Experience in economic assessment of alternatives, social economic assessments. Maintained contact with core network associates, collaborators and client project managers and steering group members For details on company benefits and additional information, please apply or submit your CV to: (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Regional Employee Relations Consultant Summary £45,000 up to £60,000 per annum - This isn't an ordinary job. This an extraordinary experience. In order to further enhance our HR operations, a new opportunity has been created within our dynamic and growing organisation to join our Regional HR team based in Northfleet as an Employee Relations Specialist. This is a great opportunity for a passionate employee relations expert to be part of business that is at looking to further support and enhance its current employee relations function. It will be your responsibility to lead on regional employment related topics, being a policy advisor and case manager for local issues. You will support line managers with a common-sense approach to day-to-day contractual matters, disciplinary, performance improvement, grievances and absences as well as providing coaching to ensure managers are upskilled to deal with people matters in a fair, legal and effective manner. As the Employee Relations Specialist you will work closely with the Regional Head of HR to develop the employee relations function and ensure that it is meeting the strategic objectives of the company. 'To keep in line with company structure this role will be called Regional Employee Relations Consultant internally' What you'll do • Providing advisory guidance and coaching on Employment Law policy (e.g. performance improvement, disciplinaries, grievances, equal opportunities, long term absence management, restructures, immigration) to enable managers to deliver good people management practices and ensuring consistent and fair decisions and legally compliant processes • In conjunction with Head of HR develop and implement local measures (e.g. management upskilling) to limit legal and internal non-compliance risk, identifying risks, potential scenarios and options to mitigate. • Keep up to date with developments in employment legislation and HR best practices • Supporting managers with the administration of employment law related processes • Identification of Employment Law risks and, where necessary, escalation to regional Head of HR • Coaching of new disciplinary Managers on Employment Law policy and best practice • Analysing trends and ensuring compliance through the review of the Case Management Tool. Interpret and report to influence progress and performance, reporting back to the HoHR on key trends, patterns and areas of focus • Supporting the Head of HR with the coordination of the CMS programme for Employment Law • Provide support to the local HR team on administration of Employee Relations topics • Supporting the Head of HR with the administration of ACAS and Employment Tribunal claims What you'll need • A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable • Significant Employee Relations experience, advising to middle management and up to date labour law knowledge • Understanding of best practice and ACAS codes • Excellent stakeholder management and people skills • Exceptional written and verbal communication • Strong Microsoft Office skills and HR software proficiency • Experience within a retail or hospitality environment would be advantageous • The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills • Driving licence essential, as is the ability to regularly travel within your geographic region What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary from £44,000 up to £59,000 (depending on experience) with 35 days' holiday per year (pro rata). and a fully expensed company car. Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Mar 29, 2024
Full time
Regional Employee Relations Consultant Summary £45,000 up to £60,000 per annum - This isn't an ordinary job. This an extraordinary experience. In order to further enhance our HR operations, a new opportunity has been created within our dynamic and growing organisation to join our Regional HR team based in Northfleet as an Employee Relations Specialist. This is a great opportunity for a passionate employee relations expert to be part of business that is at looking to further support and enhance its current employee relations function. It will be your responsibility to lead on regional employment related topics, being a policy advisor and case manager for local issues. You will support line managers with a common-sense approach to day-to-day contractual matters, disciplinary, performance improvement, grievances and absences as well as providing coaching to ensure managers are upskilled to deal with people matters in a fair, legal and effective manner. As the Employee Relations Specialist you will work closely with the Regional Head of HR to develop the employee relations function and ensure that it is meeting the strategic objectives of the company. 'To keep in line with company structure this role will be called Regional Employee Relations Consultant internally' What you'll do • Providing advisory guidance and coaching on Employment Law policy (e.g. performance improvement, disciplinaries, grievances, equal opportunities, long term absence management, restructures, immigration) to enable managers to deliver good people management practices and ensuring consistent and fair decisions and legally compliant processes • In conjunction with Head of HR develop and implement local measures (e.g. management upskilling) to limit legal and internal non-compliance risk, identifying risks, potential scenarios and options to mitigate. • Keep up to date with developments in employment legislation and HR best practices • Supporting managers with the administration of employment law related processes • Identification of Employment Law risks and, where necessary, escalation to regional Head of HR • Coaching of new disciplinary Managers on Employment Law policy and best practice • Analysing trends and ensuring compliance through the review of the Case Management Tool. Interpret and report to influence progress and performance, reporting back to the HoHR on key trends, patterns and areas of focus • Supporting the Head of HR with the coordination of the CMS programme for Employment Law • Provide support to the local HR team on administration of Employee Relations topics • Supporting the Head of HR with the administration of ACAS and Employment Tribunal claims What you'll need • A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable • Significant Employee Relations experience, advising to middle management and up to date labour law knowledge • Understanding of best practice and ACAS codes • Excellent stakeholder management and people skills • Exceptional written and verbal communication • Strong Microsoft Office skills and HR software proficiency • Experience within a retail or hospitality environment would be advantageous • The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills • Driving licence essential, as is the ability to regularly travel within your geographic region What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary from £44,000 up to £59,000 (depending on experience) with 35 days' holiday per year (pro rata). and a fully expensed company car. Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
The position This is an exciting time to join Remote and make a personal difference in the global employment space as a VP Government Affairs & Policy, leading and growing this team. What you bring Experience leading in house Public Policy and Government Affairs functions globally Extensive experience in government affairs, with a focus on the tech industry Experience dealing with multiple context teams Experience with multi-national corporate setups Strategic thought leader and demonstrates clear communications internally and externally with diverse stakeholders Writes and speaks fluent English It's not required to have experience working remotely, but considered a plus Job responsibilities Define, develop and own the strategy and execution of Government Affairs and Policy at Remote across the globe Collaborate with executive leadership to align the Government Affairs and Policy team strategy with the overall business strategy Engage with the leadership team to ensure we are being proactive in seeing around legislative corners Lead and drive engagement, relationship and communication efforts with key government stakeholders at the federal and local levels Direct and manage relationships with external consultants and legal advisors Oversee and lead timely analysis of existing and proposed legislation to assess potential impact on Remote business and strategy Lean into intensity, efficiency, automation and integration for every project and strategic initiative you drive Own and manage Government Affairs and Policy department budget Foster an environment that enables the team to execute quickly while maintaining a high standard of quality Practicals You'll report to: Marcelo Lebre Team: New team Location : Anywhere in the World Start date : As soon as possible Remote Compensation Philosophy Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. The base salary range for this full-time position is between $195,200 USD to $329,400 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. Application process Interview with recruiter Interview with future manager Interview with team members (no managers present) Interview with a founder Prior employment verification check(s)
Mar 29, 2024
Full time
The position This is an exciting time to join Remote and make a personal difference in the global employment space as a VP Government Affairs & Policy, leading and growing this team. What you bring Experience leading in house Public Policy and Government Affairs functions globally Extensive experience in government affairs, with a focus on the tech industry Experience dealing with multiple context teams Experience with multi-national corporate setups Strategic thought leader and demonstrates clear communications internally and externally with diverse stakeholders Writes and speaks fluent English It's not required to have experience working remotely, but considered a plus Job responsibilities Define, develop and own the strategy and execution of Government Affairs and Policy at Remote across the globe Collaborate with executive leadership to align the Government Affairs and Policy team strategy with the overall business strategy Engage with the leadership team to ensure we are being proactive in seeing around legislative corners Lead and drive engagement, relationship and communication efforts with key government stakeholders at the federal and local levels Direct and manage relationships with external consultants and legal advisors Oversee and lead timely analysis of existing and proposed legislation to assess potential impact on Remote business and strategy Lean into intensity, efficiency, automation and integration for every project and strategic initiative you drive Own and manage Government Affairs and Policy department budget Foster an environment that enables the team to execute quickly while maintaining a high standard of quality Practicals You'll report to: Marcelo Lebre Team: New team Location : Anywhere in the World Start date : As soon as possible Remote Compensation Philosophy Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. The base salary range for this full-time position is between $195,200 USD to $329,400 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. Application process Interview with recruiter Interview with future manager Interview with team members (no managers present) Interview with a founder Prior employment verification check(s)
A well-established accountancy practice in Bristol is seeking an ambitious Corporate /Mixed Tax Manager, due to expansion of their client. This is a full-time position, which offers an excellent opportunity for the right candidate. You will be responsible for the management of the corporate tax compliance function for the firm, this will include managing a team of staff and to undertake reviews of tax computations for their diverse and interesting client portfolio. You will also support the partners in various planning work. This can range from reconstructions, share schemes, inheritance tax planning and advisory work for other practices. You will ideally be CTA qualified and have an extensive corporate tax background. You will have an excellent knowledge base and technical ability, whilst being comfortable managing a team of people. To find out more about this fantastic opportunity and for a confidential chat please contact Nic Cowley on Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
A well-established accountancy practice in Bristol is seeking an ambitious Corporate /Mixed Tax Manager, due to expansion of their client. This is a full-time position, which offers an excellent opportunity for the right candidate. You will be responsible for the management of the corporate tax compliance function for the firm, this will include managing a team of staff and to undertake reviews of tax computations for their diverse and interesting client portfolio. You will also support the partners in various planning work. This can range from reconstructions, share schemes, inheritance tax planning and advisory work for other practices. You will ideally be CTA qualified and have an extensive corporate tax background. You will have an excellent knowledge base and technical ability, whilst being comfortable managing a team of people. To find out more about this fantastic opportunity and for a confidential chat please contact Nic Cowley on Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working. Hours of work are 37.5 hours a week - Monday to Friday. Responsibilities Scheduling jobs for fibre installers . Processing orders. Logging quotes & raising PO's . Sending out routers and installation kit . Keeping partners to keep them updated of the progress of their orders . Using the company's inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team player. To be considered for this fantastic opportunity please submit your CV. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Mar 29, 2024
Full time
An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington. You will be a key member of a busy team striving to provide excellent customer service in a business to business environment. This is a permanent role with a salary up to 25,000 per annum on offer with hybrid working. Hours of work are 37.5 hours a week - Monday to Friday. Responsibilities Scheduling jobs for fibre installers . Processing orders. Logging quotes & raising PO's . Sending out routers and installation kit . Keeping partners to keep them updated of the progress of their orders . Using the company's inhouse systems, Microsoft Word and Excel To be suitable for this role you will have: Telecoms experience preferred but not essential Strong and customer service and administration skills. Excellent phone manner. Previous business to business experience. Competent IT skills. Excellent communication skills both verbal and written. Team player. To be considered for this fantastic opportunity please submit your CV. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a Regional Underwriting Officer to join one of our UK offices. In this role you will be responsible and accountable for the implementation and management of strategic underwriting decisions and all related processes for lines of business within Business Insurance (BI) Retail. You will review and develop underwriting standards and manage the underwriting process. In conjunction with the BI Retail leadership, you will ensure that underwriting results for the region enhance overall profitability, growth and retention of business and are consistent with all related underwriting initiatives. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £5,000 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Previous proven track record of leading others at a senior underwriting level Advanced level of proficiency required in the following Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII preferred Bachelor's degree or higher education level preferred What is a Must Have? Advanced experience of Property & Casualty Underwriting What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
Mar 29, 2024
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a Regional Underwriting Officer to join one of our UK offices. In this role you will be responsible and accountable for the implementation and management of strategic underwriting decisions and all related processes for lines of business within Business Insurance (BI) Retail. You will review and develop underwriting standards and manage the underwriting process. In conjunction with the BI Retail leadership, you will ensure that underwriting results for the region enhance overall profitability, growth and retention of business and are consistent with all related underwriting initiatives. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £5,000 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Previous proven track record of leading others at a senior underwriting level Advanced level of proficiency required in the following Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII preferred Bachelor's degree or higher education level preferred What is a Must Have? Advanced experience of Property & Casualty Underwriting What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit 0
A quick look at the role The HR Advisor provides customer-focused, comprehensive and pragmatic HR advice and support to managers, staff and employees in line within company policies, procedures and legal requirements. This is a home based role with travel to operational sites across the North East, Scotland, Yorkshire and Humberside two days per week. . Your core responsibilities Provide a dedicated HR advisory service, in relation absence and health issues, conduct and capability, grievance matters, organisational change and the range of employment and employee relations matters Develop and maintain collaborative and productive relationships with service areas, colleagues and employee representatives, establishing professional credibility. Lead on the management of casework, relating to sickness absence. This includes making recommendations, giving advice and support to managers, liaising with Occupational Health, case review meetings, and dismissal hearings. Support the development and maintenance of a performance management culture within the service area. This includes developing managers' skills, leading on capability-related casework, and advising and guiding managers through the relevant policies. Lead and/or support the HR Business Partners on disciplinary and grievance casework, ensuring legislation, policy and best practice are followed. Prepare regular and ad hoc management information reports. Provide HR advisory input into service area projects, such as change management programmes and working groups as required Assist the HR Business Partners to oversee and authorise the preparation and issue of appropriate contractual documentation in relation to appointments, terminations and variations of employment including accurate and timely notification to Employee Services regarding pay changes. . Our essential requirements Level 5 CIPD qualified Experience supporting multiple operational sites Confident providing guidance on disciplinary and grievance matters Up to date knowledge of employment legislation and HR best practice Understand key aspects of performance management and employee engagement . Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Mar 29, 2024
Full time
A quick look at the role The HR Advisor provides customer-focused, comprehensive and pragmatic HR advice and support to managers, staff and employees in line within company policies, procedures and legal requirements. This is a home based role with travel to operational sites across the North East, Scotland, Yorkshire and Humberside two days per week. . Your core responsibilities Provide a dedicated HR advisory service, in relation absence and health issues, conduct and capability, grievance matters, organisational change and the range of employment and employee relations matters Develop and maintain collaborative and productive relationships with service areas, colleagues and employee representatives, establishing professional credibility. Lead on the management of casework, relating to sickness absence. This includes making recommendations, giving advice and support to managers, liaising with Occupational Health, case review meetings, and dismissal hearings. Support the development and maintenance of a performance management culture within the service area. This includes developing managers' skills, leading on capability-related casework, and advising and guiding managers through the relevant policies. Lead and/or support the HR Business Partners on disciplinary and grievance casework, ensuring legislation, policy and best practice are followed. Prepare regular and ad hoc management information reports. Provide HR advisory input into service area projects, such as change management programmes and working groups as required Assist the HR Business Partners to oversee and authorise the preparation and issue of appropriate contractual documentation in relation to appointments, terminations and variations of employment including accurate and timely notification to Employee Services regarding pay changes. . Our essential requirements Level 5 CIPD qualified Experience supporting multiple operational sites Confident providing guidance on disciplinary and grievance matters Up to date knowledge of employment legislation and HR best practice Understand key aspects of performance management and employee engagement . Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Position: Utility Service Advisor Location: Welwyn Garden City, Herts Salary: 24,000 per annum +£2k discretionary annual bonus (paid quarterly) Contract: Permanent, Full-Time, Monday - Friday / Part-remote up-to 2 days in office - when successfully pass 3 month probation period / 37.5 Hours per week Utility Service Advisor: Do you have excellent customer service and administration skills? Maybe you have some experience of the Energy or Utility markets? Although this is not essential. Are you able to multi-task and have excellent attention to detail? Do you possess strong numeracy, problem solving and analytical skills? Are you familiar with Microsoft Excel? Does working for a friendly, highly established organisation, which offers great company perks and career opportunities appeal to you? Maybe you like flexibility in a position and working part-remote up-to 3 days from home (after completion of probation period) appeals to you? If you answer 'YES to some of the above, then please don t delay and get in touch with the smart10 team today Job Role: Our client are looking for a bright and enthusiastic individual with excellent analytical and attention to detail skills. This self-starter will be confident in building relationships with suppliers and will have a very strong sense of using your own initiative and excellent customer service skills. Principle Responsibilities: Manage utility customer service queries to resolution within agreed timescales Resolve utility queries with varying levels of complexity Co-ordinate changes of tenancy Build strong relationships with utility suppliers and internal customers Confirm contract information with suppliers Validate invoices Issue utility contract terminations Resolve any objections that may arise due to supplier changes Participate in any adhoc tasks or projects that may arise Keep up to date with industry changes and update internally Update internal systems accurately with query notes and contract information Requirements Highly customer focused with strong numeracy, problem solving and analytical skills Strong organisational, multi-tasking, prioritisation and attention to detail skills Assertive, determined and self-motivated with a curious mind A natural team player with a desire to ensure team targets are always met Deadline driven Clear and concise written and spoken communication skills Excel proficient A willingness to adapt, be flexible and continuously improve existing processes A thirst for knowledge and keenness to develop through own resourcefulness A 'can do attitude capable of challenging what they re being told by suppliers Advantageous Understanding of the Energy Market Utility customer service experience The successful applicant will play a pivotal role in helping deliver a high level of service to all of our members and should expect a varied and challenging workload but their initiative and perseverance will see them through. Full training and support will be provided for all of the above. Thank you for expressing your interest in the advertised vacancy through Smart10 Recruitment Group. We appreciate your application. Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity. Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon. Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active job opportunities, we invite you to visit our website. Additionally, you can connect with us on Facebook and follow us on Instagram or our LinkedIn business page. For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy.
Mar 29, 2024
Full time
Position: Utility Service Advisor Location: Welwyn Garden City, Herts Salary: 24,000 per annum +£2k discretionary annual bonus (paid quarterly) Contract: Permanent, Full-Time, Monday - Friday / Part-remote up-to 2 days in office - when successfully pass 3 month probation period / 37.5 Hours per week Utility Service Advisor: Do you have excellent customer service and administration skills? Maybe you have some experience of the Energy or Utility markets? Although this is not essential. Are you able to multi-task and have excellent attention to detail? Do you possess strong numeracy, problem solving and analytical skills? Are you familiar with Microsoft Excel? Does working for a friendly, highly established organisation, which offers great company perks and career opportunities appeal to you? Maybe you like flexibility in a position and working part-remote up-to 3 days from home (after completion of probation period) appeals to you? If you answer 'YES to some of the above, then please don t delay and get in touch with the smart10 team today Job Role: Our client are looking for a bright and enthusiastic individual with excellent analytical and attention to detail skills. This self-starter will be confident in building relationships with suppliers and will have a very strong sense of using your own initiative and excellent customer service skills. Principle Responsibilities: Manage utility customer service queries to resolution within agreed timescales Resolve utility queries with varying levels of complexity Co-ordinate changes of tenancy Build strong relationships with utility suppliers and internal customers Confirm contract information with suppliers Validate invoices Issue utility contract terminations Resolve any objections that may arise due to supplier changes Participate in any adhoc tasks or projects that may arise Keep up to date with industry changes and update internally Update internal systems accurately with query notes and contract information Requirements Highly customer focused with strong numeracy, problem solving and analytical skills Strong organisational, multi-tasking, prioritisation and attention to detail skills Assertive, determined and self-motivated with a curious mind A natural team player with a desire to ensure team targets are always met Deadline driven Clear and concise written and spoken communication skills Excel proficient A willingness to adapt, be flexible and continuously improve existing processes A thirst for knowledge and keenness to develop through own resourcefulness A 'can do attitude capable of challenging what they re being told by suppliers Advantageous Understanding of the Energy Market Utility customer service experience The successful applicant will play a pivotal role in helping deliver a high level of service to all of our members and should expect a varied and challenging workload but their initiative and perseverance will see them through. Full training and support will be provided for all of the above. Thank you for expressing your interest in the advertised vacancy through Smart10 Recruitment Group. We appreciate your application. Please note that Smart10 Recruitment Group is serving as an employment agency/business for this opportunity. Your application will be thoroughly reviewed in comparison to other candidates, and if you are shortlisted, we will contact you directly soon. Smart10 is a multi-award-winning specialist recruitment consultancy, specialising in temporary, contract, and permanent placements across various business sectors. To stay updated and explore all our active job opportunities, we invite you to visit our website. Additionally, you can connect with us on Facebook and follow us on Instagram or our LinkedIn business page. For information regarding how we handle and store your data, please refer to Smart10's Privacy Policy.
We are looking for a professional and customer focused Showroom Receptionist to join our team in Kingston. Previous motor trade experience is NOT essential. If you have experience within Reception, Front of House or Admin, we want to hear from you. Join the world's leading car brand, Toyota, and become a part of our commitment to providing exceptional employee experiences. As an employer of choice, we are dedicated to supporting our passionate, enthusiastic, and talented team to be the best they can be. Join us today and develop your career at Toyota. Role Info: Receptionist Kingston (SW20) £26,000 Plus Workplace Pension, Life Insurance, Company Discounts on Purchases / Repairs / Parts, Loyalty and Long Service Awards and Much More Hours: Monday - Friday, 8.00am - 6.00pm, No Weekends About you: Excellent Administration and IT Skills, Professional Telephone Manner and Communication Skills About us: Established some eighty years ago and today one of the most prominent family owned motor retail groups in England; we are also recognised as one of the most successful specialists in the sale of pre-owned cars. Currie Motors' business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With . Our personal and transparent service has helped us to become one of London's most respected dealership groups, and the quality of our service sees many satisfied motorists return for their future motoring needs. The Receptionist Opportunity: As the Showroom Receptionist, you will be the first person that customers will meet when entering the showroom, assisting both Sales and Aftersales customers as required; as well as managing the switchboard & reception desk. You will focus on directing customer enquiries, managing the reception area and general administrative duties as well as greeting both retail and service visitors and ensuring the overall customer experience is a relaxed and individual experience. Key Responsibilities: + Greeting visitors on arrival and introducing yourself + Assisting After Sales Advisors by checking in and out After Sales customers + Answering telephones and building rapport and providing information if required + Providing refreshments for visitors where necessary + Encouraging customers to browse the showroom in order to experience the product + Observing and listening to assess the appropriate time to offer further assistance + Introducing sales colleagues to provide further information and progress the sale + Maintaining the showroom environment and ensuring that the ambience is correct + Ensuring all customer areas are maintained and stocked + Working with the management team to support promotions or events + Working with colleagues and teams to ensure a seamless service to customers + Maintaining daily contacts into Kerridge Marketing system + Regularly cleansing the prospecting system to ensure that information is accurate + Promoting customer relations through expeditious and courteous handling of the public About you: + Previous experience within Reception / Admin or Front of House is required + A very well presented person + A professional manner + Excellent communication skills + IT literate Whats on offer: + 22 days annual leave increasing on tenure plus 8 days bank holidays + Eyecare Vouchers + Loyalty & Long Service Awards + Life Insurance (after qualifying period) + Car Leasing Scheme (after qualifying period) + Workplace Pension Scheme + Discounts on car purchases / repairs / parts + Ongoing training, both in-house and with the manufacturer You may have worked in the following capacities: Front Desk Coordinator, Office Administrator, Administrative Assistant, Client Relations Coordinator, Office Reception Coordinator, Welcome Desk Attendant, Front Office Executive, Corporate Greeter, Front Office Manager, Office Concierge, Administrative Receptionist, Front-of-House, Executive Assistant Interested? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 29, 2024
Full time
We are looking for a professional and customer focused Showroom Receptionist to join our team in Kingston. Previous motor trade experience is NOT essential. If you have experience within Reception, Front of House or Admin, we want to hear from you. Join the world's leading car brand, Toyota, and become a part of our commitment to providing exceptional employee experiences. As an employer of choice, we are dedicated to supporting our passionate, enthusiastic, and talented team to be the best they can be. Join us today and develop your career at Toyota. Role Info: Receptionist Kingston (SW20) £26,000 Plus Workplace Pension, Life Insurance, Company Discounts on Purchases / Repairs / Parts, Loyalty and Long Service Awards and Much More Hours: Monday - Friday, 8.00am - 6.00pm, No Weekends About you: Excellent Administration and IT Skills, Professional Telephone Manner and Communication Skills About us: Established some eighty years ago and today one of the most prominent family owned motor retail groups in England; we are also recognised as one of the most successful specialists in the sale of pre-owned cars. Currie Motors' business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With . Our personal and transparent service has helped us to become one of London's most respected dealership groups, and the quality of our service sees many satisfied motorists return for their future motoring needs. The Receptionist Opportunity: As the Showroom Receptionist, you will be the first person that customers will meet when entering the showroom, assisting both Sales and Aftersales customers as required; as well as managing the switchboard & reception desk. You will focus on directing customer enquiries, managing the reception area and general administrative duties as well as greeting both retail and service visitors and ensuring the overall customer experience is a relaxed and individual experience. Key Responsibilities: + Greeting visitors on arrival and introducing yourself + Assisting After Sales Advisors by checking in and out After Sales customers + Answering telephones and building rapport and providing information if required + Providing refreshments for visitors where necessary + Encouraging customers to browse the showroom in order to experience the product + Observing and listening to assess the appropriate time to offer further assistance + Introducing sales colleagues to provide further information and progress the sale + Maintaining the showroom environment and ensuring that the ambience is correct + Ensuring all customer areas are maintained and stocked + Working with the management team to support promotions or events + Working with colleagues and teams to ensure a seamless service to customers + Maintaining daily contacts into Kerridge Marketing system + Regularly cleansing the prospecting system to ensure that information is accurate + Promoting customer relations through expeditious and courteous handling of the public About you: + Previous experience within Reception / Admin or Front of House is required + A very well presented person + A professional manner + Excellent communication skills + IT literate Whats on offer: + 22 days annual leave increasing on tenure plus 8 days bank holidays + Eyecare Vouchers + Loyalty & Long Service Awards + Life Insurance (after qualifying period) + Car Leasing Scheme (after qualifying period) + Workplace Pension Scheme + Discounts on car purchases / repairs / parts + Ongoing training, both in-house and with the manufacturer You may have worked in the following capacities: Front Desk Coordinator, Office Administrator, Administrative Assistant, Client Relations Coordinator, Office Reception Coordinator, Welcome Desk Attendant, Front Office Executive, Corporate Greeter, Front Office Manager, Office Concierge, Administrative Receptionist, Front-of-House, Executive Assistant Interested? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We have a current opportunity for a EMEA Tax Senior Manager on a permanent basis. The position will be based in London on a hybrid model, 3 days in and 2 days at home. This role reports into the Senior Director of International Tax. Responsibilites include but are not limited to: Manage tax compliance and all tax reporting for entities in EMEA. Oversee and monitor preparation and submission of all EMEA tax returns and ensure that all direct tax filings are made on a timely basis. Prepare and submit UK tax computations in-house. Perform detailed reviews of tax accounting computations under US GAAP and assist local finance teams in arriving at the annual provision computations. Assist with the annual return to provision computations, identify statutory to US GAAP differences, and review and assist local finance teams with substantiating deferred tax account balances. Assist local finance teams with the quarterly corporation tax payment reconciliations. Withholding taxes - Monitor, review, document and improve the Withholding tax compliance process. Assist and drive various tax advisory projects, such as M&A, tax disputes/audits, global mobility/employment tax queries, VAT advisory, and legal contract review. Business partner with EMEA finance directors to understand market needs for tax and drive efficiency. Be the first point of contact on all tax matters for the EMEA region. Assist with Transfer Pricing calculations and Pillar 2 initiatives. Skills and Attributes: Must have - Qualified accountant (ACA/CA); preferred - Charted Tax Adviser (CTA) Approximately 5 years of experience of working in industry and a multi-national company background with proven records of covering the EMEA region Strong self-organization skills and attention to detail Reliable, honest, and having a cooperative attitude is essential Excellent verbal and written communication skills Ability to work under pressure, self-motivated, meet both internal and external deadlines Team player, able to get on with colleagues and build relationships with different parts of the business Willing to "get hands dirty", e.g. to prepare UK tax computations, check tax balances, in a small and close-knit team Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
Mar 29, 2024
Full time
We have a current opportunity for a EMEA Tax Senior Manager on a permanent basis. The position will be based in London on a hybrid model, 3 days in and 2 days at home. This role reports into the Senior Director of International Tax. Responsibilites include but are not limited to: Manage tax compliance and all tax reporting for entities in EMEA. Oversee and monitor preparation and submission of all EMEA tax returns and ensure that all direct tax filings are made on a timely basis. Prepare and submit UK tax computations in-house. Perform detailed reviews of tax accounting computations under US GAAP and assist local finance teams in arriving at the annual provision computations. Assist with the annual return to provision computations, identify statutory to US GAAP differences, and review and assist local finance teams with substantiating deferred tax account balances. Assist local finance teams with the quarterly corporation tax payment reconciliations. Withholding taxes - Monitor, review, document and improve the Withholding tax compliance process. Assist and drive various tax advisory projects, such as M&A, tax disputes/audits, global mobility/employment tax queries, VAT advisory, and legal contract review. Business partner with EMEA finance directors to understand market needs for tax and drive efficiency. Be the first point of contact on all tax matters for the EMEA region. Assist with Transfer Pricing calculations and Pillar 2 initiatives. Skills and Attributes: Must have - Qualified accountant (ACA/CA); preferred - Charted Tax Adviser (CTA) Approximately 5 years of experience of working in industry and a multi-national company background with proven records of covering the EMEA region Strong self-organization skills and attention to detail Reliable, honest, and having a cooperative attitude is essential Excellent verbal and written communication skills Ability to work under pressure, self-motivated, meet both internal and external deadlines Team player, able to get on with colleagues and build relationships with different parts of the business Willing to "get hands dirty", e.g. to prepare UK tax computations, check tax balances, in a small and close-knit team Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
Summary £45,000 up to £60,000 per annum - This isn't an ordinary job. This an extraordinary experience. In order to further enhance our HR operations, a new opportunity has been created within our dynamic and growing organisation to join our Regional HR team based in Bridgend as an Employee Relations Specialist. This is a great opportunity for a passionate employee relations expert to be part of business that is at looking to further support and enhance its current employee relations function. It will be your responsibility to lead on regional employment related topics, being a policy advisor and case manager for local issues. You will support line managers with a common-sense approach to day-to-day contractual matters, disciplinary, performance improvement, grievances and absences as well as providing coaching to ensure managers are upskilled to deal with people matters in a fair, legal and effective manner. As the Employee Relations Specialist you will work closely with the Regional Head of HR to develop the employee relations function and ensure that it is meeting the strategic objectives of the company. 'To keep in line with company structure this role will be called Regional Employee Relations Consultant internally What you'll do • Providing advisory guidance and coaching on Employment Law policy (e.g. performance improvement, disciplinaries, grievances, equal opportunities, long term absence management, restructures, immigration) to enable managers to deliver good people management practices and ensuring consistent and fair decisions and legally compliant processes • In conjunction with Head of HR develop and implement local measures (e.g. management upskilling) to limit legal and internal non-compliance risk, identifying risks, potential scenarios and options to mitigate.• Keep up to date with developments in employment legislation and HR best practices• Supporting managers with the administration of employment law related processes • Identification of Employment Law risks and, where necessary, escalation to regional Head of HR• Coaching of new disciplinary Managers on Employment Law policy and best practice • Analysing trends and ensuring compliance through the review of the Case Management Tool. Interpret and report to influence progress and performance, reporting back to the HoHR on key trends, patterns and areas of focus• Supporting the Head of HR with the coordination of the CMS programme for Employment Law• Provide support to the local HR team on administration of Employee Relations topics• Supporting the Head of HR with the administration of ACAS and Employment Tribunal claims What you'll need • A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable• Significant Employee Relations experience, advising to middle management and up to date labour law knowledge • Understanding of best practice and ACAS codes• Excellent stakeholder management and people skills• Exceptional written and verbal communication• Strong Microsoft Office skills and HR software proficiency• Experience within a retail or hospitality environment would be advantageous• The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills• Driving licence essential, as is the ability to regularly travel within your geographic region What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary from £45,000 up to £60,000 (depending on experience) with 35 days' holiday per year (pro rata). and a fully expensed company car. Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Mar 29, 2024
Full time
Summary £45,000 up to £60,000 per annum - This isn't an ordinary job. This an extraordinary experience. In order to further enhance our HR operations, a new opportunity has been created within our dynamic and growing organisation to join our Regional HR team based in Bridgend as an Employee Relations Specialist. This is a great opportunity for a passionate employee relations expert to be part of business that is at looking to further support and enhance its current employee relations function. It will be your responsibility to lead on regional employment related topics, being a policy advisor and case manager for local issues. You will support line managers with a common-sense approach to day-to-day contractual matters, disciplinary, performance improvement, grievances and absences as well as providing coaching to ensure managers are upskilled to deal with people matters in a fair, legal and effective manner. As the Employee Relations Specialist you will work closely with the Regional Head of HR to develop the employee relations function and ensure that it is meeting the strategic objectives of the company. 'To keep in line with company structure this role will be called Regional Employee Relations Consultant internally What you'll do • Providing advisory guidance and coaching on Employment Law policy (e.g. performance improvement, disciplinaries, grievances, equal opportunities, long term absence management, restructures, immigration) to enable managers to deliver good people management practices and ensuring consistent and fair decisions and legally compliant processes • In conjunction with Head of HR develop and implement local measures (e.g. management upskilling) to limit legal and internal non-compliance risk, identifying risks, potential scenarios and options to mitigate.• Keep up to date with developments in employment legislation and HR best practices• Supporting managers with the administration of employment law related processes • Identification of Employment Law risks and, where necessary, escalation to regional Head of HR• Coaching of new disciplinary Managers on Employment Law policy and best practice • Analysing trends and ensuring compliance through the review of the Case Management Tool. Interpret and report to influence progress and performance, reporting back to the HoHR on key trends, patterns and areas of focus• Supporting the Head of HR with the coordination of the CMS programme for Employment Law• Provide support to the local HR team on administration of Employee Relations topics• Supporting the Head of HR with the administration of ACAS and Employment Tribunal claims What you'll need • A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable• Significant Employee Relations experience, advising to middle management and up to date labour law knowledge • Understanding of best practice and ACAS codes• Excellent stakeholder management and people skills• Exceptional written and verbal communication• Strong Microsoft Office skills and HR software proficiency• Experience within a retail or hospitality environment would be advantageous• The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills• Driving licence essential, as is the ability to regularly travel within your geographic region What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary from £45,000 up to £60,000 (depending on experience) with 35 days' holiday per year (pro rata). and a fully expensed company car. Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
HR Admin Assistant - Healthcare Recruitment Precedo Healthcare Services has an exciting position available for an ambitious HR Admin Assistant to join our Dronfield office. We are a successful recruitment agency, with a significant presence in healthcare and social care sectors, throughout the UK. We have built our excellent reputation by working closely with the NHS and private healthcare industry - Reporting to the HR Manager you will be responsible for: Collating recruitment statistics - updating spreadsheets & trackers Processing agency worker files, in line with Company Recruitment Policy as required Ensuring all agency worker files submitted by the recruitment divisions are screened, and complince added Promoting the DBS Update Service and processing refunds Assisting with organising and attending recruitment events and training days Internal Employee Relations Maintaining accurate employee records by ensuring that the internal HR database is up to date with new joiners, leavers, changes of personal details, missing documents, job titles etc. Creating and maintaining internal staff personnel files Dealing with or escalating various HR queries throughout the business as appropriate Managing staff relationships, responding to any queries or problems that they have and managing their expectations Completing termination paperwork and exit interviews Preparing and issuing offer documents, contracts of employment and other employment letters . Compliance Management Entering all newly signed off agency workers compliance dates onto Matchmaker Retrieving compliance reports from Matchmaker and send out compliance questionnaires to relevant agency workers Notifying agency workers of upcoming compliance requirements via letter/email/telephone Maintaining an incoming mailbox workload Processing incoming compliance items including Risk Assessments, DBS Checks, Right to Work Checks, Mandatory training Checks, Occupational Health Checks, Reviews and Annual Appraisals, End of Assignment forms, payroll documentation and annual checks Conducting monthly Professional Qualification Checks Issuing practical training confirmations as required Processing documentation/certificates following internal & outsourced training courses as applicable Verifying external training certificates as necessary Maintaining Master Training sheet Issuing annual uniforms and ID badges as required- Annual Appraisals Processing archived applicants and maintain records of candidates, exit interviews, notices etc. HR Generalist Assisting with day to day operations of the HR functions and duties Maintaining a well organised filing system for agency worker files, DBS checks, Equal opportunities forms and Occupational Health Forms Filing, scanning and maintenance of the document storage system Processing incoming reference requests for agency workers Supporting the HR manager with various capability investigations, including grievance and disciplinary Providing clerical and administrative support to senior management team as required Maintaining an advisory and escalation service for incoming mailbox workload Other Assisting candidates with the purchasing training certificates Overseeing company training accounts Managing incoming and outgoing HR post Carry out other associated duties as may arise, develop or be assigned in line with the generalist remit of the post This post requires some travel. It is preferred but not essential, that applicants hold a full UK driving licence and have access to their own vehicle, with business insurance This position is 37.5 hours per week, Monday-Friday. The office is open from 8.00am - 5pm Mon - Fri, so flexibility with start and finish times will be required, depending on business requirement.
Mar 28, 2024
Full time
HR Admin Assistant - Healthcare Recruitment Precedo Healthcare Services has an exciting position available for an ambitious HR Admin Assistant to join our Dronfield office. We are a successful recruitment agency, with a significant presence in healthcare and social care sectors, throughout the UK. We have built our excellent reputation by working closely with the NHS and private healthcare industry - Reporting to the HR Manager you will be responsible for: Collating recruitment statistics - updating spreadsheets & trackers Processing agency worker files, in line with Company Recruitment Policy as required Ensuring all agency worker files submitted by the recruitment divisions are screened, and complince added Promoting the DBS Update Service and processing refunds Assisting with organising and attending recruitment events and training days Internal Employee Relations Maintaining accurate employee records by ensuring that the internal HR database is up to date with new joiners, leavers, changes of personal details, missing documents, job titles etc. Creating and maintaining internal staff personnel files Dealing with or escalating various HR queries throughout the business as appropriate Managing staff relationships, responding to any queries or problems that they have and managing their expectations Completing termination paperwork and exit interviews Preparing and issuing offer documents, contracts of employment and other employment letters . Compliance Management Entering all newly signed off agency workers compliance dates onto Matchmaker Retrieving compliance reports from Matchmaker and send out compliance questionnaires to relevant agency workers Notifying agency workers of upcoming compliance requirements via letter/email/telephone Maintaining an incoming mailbox workload Processing incoming compliance items including Risk Assessments, DBS Checks, Right to Work Checks, Mandatory training Checks, Occupational Health Checks, Reviews and Annual Appraisals, End of Assignment forms, payroll documentation and annual checks Conducting monthly Professional Qualification Checks Issuing practical training confirmations as required Processing documentation/certificates following internal & outsourced training courses as applicable Verifying external training certificates as necessary Maintaining Master Training sheet Issuing annual uniforms and ID badges as required- Annual Appraisals Processing archived applicants and maintain records of candidates, exit interviews, notices etc. HR Generalist Assisting with day to day operations of the HR functions and duties Maintaining a well organised filing system for agency worker files, DBS checks, Equal opportunities forms and Occupational Health Forms Filing, scanning and maintenance of the document storage system Processing incoming reference requests for agency workers Supporting the HR manager with various capability investigations, including grievance and disciplinary Providing clerical and administrative support to senior management team as required Maintaining an advisory and escalation service for incoming mailbox workload Other Assisting candidates with the purchasing training certificates Overseeing company training accounts Managing incoming and outgoing HR post Carry out other associated duties as may arise, develop or be assigned in line with the generalist remit of the post This post requires some travel. It is preferred but not essential, that applicants hold a full UK driving licence and have access to their own vehicle, with business insurance This position is 37.5 hours per week, Monday-Friday. The office is open from 8.00am - 5pm Mon - Fri, so flexibility with start and finish times will be required, depending on business requirement.
Job Title: Customer Service Advisor Salary: Up to £24,000 per annum Location: St Albans Contract: Permanent Hours: Monday to Friday 09:00 - 17:30pm (37.5 hours per week) COMPANY PROFILE This is an exciting opportunity to work for our well-established client who are in the Financial Services industry St Albans. Supporting companies within the Finance sector for over twenty years they boast a list of well-known clients who you would be working closely with. SKILLS REQUIRED Excellent customer service skills Excellent communications skills both written and verbal Strong attention to detail Ability to work well under pressure and enjoy being in a fast paced environment Competent with MS packages, mainly Word and Excel Experience working in the Financial Services Industry. RESPONSIBILITIES - Provided a superb service to your clients - mainly via telephone correspondence -Deal with a high volume of incoming queries. -Resolve customer complaints and escalate where necessary. -Run through security questions with all clients. - Compile reports for Team Leader. - Make amendments to policies and ensure new client information Is kept up to date. - Ensuring you are compliant at all times and adhere to all security measures. COMPANY BENEFITS On site parking provided 20 days' annual leave plus bank holiday (increase per year of service) Life Assurance Company pension scheme Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Mar 28, 2024
Full time
Job Title: Customer Service Advisor Salary: Up to £24,000 per annum Location: St Albans Contract: Permanent Hours: Monday to Friday 09:00 - 17:30pm (37.5 hours per week) COMPANY PROFILE This is an exciting opportunity to work for our well-established client who are in the Financial Services industry St Albans. Supporting companies within the Finance sector for over twenty years they boast a list of well-known clients who you would be working closely with. SKILLS REQUIRED Excellent customer service skills Excellent communications skills both written and verbal Strong attention to detail Ability to work well under pressure and enjoy being in a fast paced environment Competent with MS packages, mainly Word and Excel Experience working in the Financial Services Industry. RESPONSIBILITIES - Provided a superb service to your clients - mainly via telephone correspondence -Deal with a high volume of incoming queries. -Resolve customer complaints and escalate where necessary. -Run through security questions with all clients. - Compile reports for Team Leader. - Make amendments to policies and ensure new client information Is kept up to date. - Ensuring you are compliant at all times and adhere to all security measures. COMPANY BENEFITS On site parking provided 20 days' annual leave plus bank holiday (increase per year of service) Life Assurance Company pension scheme Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
A unique opportunity has arisen to work for a well-established organisation as an HR Manager. Reporting to the Group HR Director, the role provides operational support for 300 staff for HR & L&D to the management team. Key duties and responsibilities will include; Generalist advice covering areas such as employee relations, diversity and inclusion, compensation, benefits, talent acquisition, policy development, and performance management. Collaborate closely with the management team to achieve people-oriented objectives. Support the development of the HR strategy, ensuring alignment with day-to-day business requirements. Oversee the full recruitment cycle, from talent attraction to onboarding, for a diverse and high-quality team. Contribute to the development and delivery of a robust team induction and onboarding program. Oversee the implementation and administration of team benefits, reward, and remuneration. Take responsibility for the day-to-day management and development of the HR Advisor. Use extensive knowledge of Employment Law and company HR policy to support business objectives. Actively contribute to HR, L&D, and management meetings. Key skills and experience required CIPD qualified (Minimum Level 5) with Chartered Member accreditation. Minimum 5 years of HR experience in a similar role. Excellent knowledge of Employment Law and its application in the workplace. proficiency in HR systems, data analytics, and Microsoft Office. Ability to work independently under pressure, prioritise tasks, and adapt to changing priorities and workloads. This is a full-time role, with hours as required per week and a full benefits package is available including gym membership, health and wellbeing programme, working from home options and company pension scheme.
Mar 28, 2024
Full time
A unique opportunity has arisen to work for a well-established organisation as an HR Manager. Reporting to the Group HR Director, the role provides operational support for 300 staff for HR & L&D to the management team. Key duties and responsibilities will include; Generalist advice covering areas such as employee relations, diversity and inclusion, compensation, benefits, talent acquisition, policy development, and performance management. Collaborate closely with the management team to achieve people-oriented objectives. Support the development of the HR strategy, ensuring alignment with day-to-day business requirements. Oversee the full recruitment cycle, from talent attraction to onboarding, for a diverse and high-quality team. Contribute to the development and delivery of a robust team induction and onboarding program. Oversee the implementation and administration of team benefits, reward, and remuneration. Take responsibility for the day-to-day management and development of the HR Advisor. Use extensive knowledge of Employment Law and company HR policy to support business objectives. Actively contribute to HR, L&D, and management meetings. Key skills and experience required CIPD qualified (Minimum Level 5) with Chartered Member accreditation. Minimum 5 years of HR experience in a similar role. Excellent knowledge of Employment Law and its application in the workplace. proficiency in HR systems, data analytics, and Microsoft Office. Ability to work independently under pressure, prioritise tasks, and adapt to changing priorities and workloads. This is a full-time role, with hours as required per week and a full benefits package is available including gym membership, health and wellbeing programme, working from home options and company pension scheme.
We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints. Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint. Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation. Full training will be provided, however we are looking for individuals who already have either call centre or complaint handling experience. Our client is located in a central location with direct access to the train station and bus routes, however there is also onsite parking available. With immediate starts available, these positions are initially for six months, but could be longer for the right individual. Hourly Rates: £12 £14.00 per hour Weekly Pay Holiday Pay Nest Pension after 12 weeks Monthly incentives For more information apply today and one of our team will be contact. Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mar 28, 2024
Seasonal
We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints. Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint. Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation. Full training will be provided, however we are looking for individuals who already have either call centre or complaint handling experience. Our client is located in a central location with direct access to the train station and bus routes, however there is also onsite parking available. With immediate starts available, these positions are initially for six months, but could be longer for the right individual. Hourly Rates: £12 £14.00 per hour Weekly Pay Holiday Pay Nest Pension after 12 weeks Monthly incentives For more information apply today and one of our team will be contact. Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Are you are based in Manchester and want to work for the biggest name in Europes vehicle marketing industry? Are you looking to join your next Customer Service Advisor team that feels like a family who offer support in the workplace, hybrid working, plus extensive list of benefits for health, shopping, and car discounts? Then please apply! Your next employer is offering a competitive salary of GBP24,(phone number removed) dependant on experience. This is a full-time position, and some days in their office in Manchester is required. The office is recently refurbished, featuring a pool table, and break out rooms and much more. Discounts on car purchases, mental health support, discounts at Tesco and Asda plus so much more. This is a massive opportunity to join a nationally recognised company that is continuing to grow at a phenomenal rate What will you be doing as a Customer Service Advisor? Provide support for customers following their car purchase Process delivery and collection requests for the customers vehicles. Promote the range of services and sales to existing and new buyers Maintaining and updating customer details and records Liaise between internal departments and customers where required Processing online applications and email enquiries Maintain the highest level of customer service by delivering excellent resolutions to ensure customer satisfaction on every call. We are looking for a Customer Service Advisor with the following qualities? Customer service experience, from an office or contact centre background Professional communication and ability to work effectively with each customer query Ability to manage your time within a busy call environment Positive attitude, able to work part of a team Able to handle any difficult situations in a calmly and confidently. Some of the benefits you will get as joining the Customer Service Advisor team - Very competitive salary, GBP24,(phone number removed) dependant on your experience Shifts working between the hours of 8AM - 7PM You must be able to work 1 in 4 weekends and additional days off will be given during the week. Weekend work will always be home based. Hours mostly fall between 8.30-5.30 Monday-Friday with the occasional late, early and weekend shift GBP500 bonus after 6 month probation Additional quarterly bonus of 8% of your salary 25 days holiday plus bank holidays Laptop and equipment Employee assistance programme Access to hundreds of vouchers and discounts for shopping, groceries, cinema and much more Cycle to work scheme Free eye tests and voucher towards any glasses required Learning, training, and development opportunities - options to take NVQs, and other management training Pension scheme Free parking on site Access to discount schemes from 1-30% off the purchase of a new car from most manufactures. Some discount schemes are available to immediate family members too! Discounts for you, friends, and family to buy and sell cars at auctions If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Mar 28, 2024
Full time
Are you are based in Manchester and want to work for the biggest name in Europes vehicle marketing industry? Are you looking to join your next Customer Service Advisor team that feels like a family who offer support in the workplace, hybrid working, plus extensive list of benefits for health, shopping, and car discounts? Then please apply! Your next employer is offering a competitive salary of GBP24,(phone number removed) dependant on experience. This is a full-time position, and some days in their office in Manchester is required. The office is recently refurbished, featuring a pool table, and break out rooms and much more. Discounts on car purchases, mental health support, discounts at Tesco and Asda plus so much more. This is a massive opportunity to join a nationally recognised company that is continuing to grow at a phenomenal rate What will you be doing as a Customer Service Advisor? Provide support for customers following their car purchase Process delivery and collection requests for the customers vehicles. Promote the range of services and sales to existing and new buyers Maintaining and updating customer details and records Liaise between internal departments and customers where required Processing online applications and email enquiries Maintain the highest level of customer service by delivering excellent resolutions to ensure customer satisfaction on every call. We are looking for a Customer Service Advisor with the following qualities? Customer service experience, from an office or contact centre background Professional communication and ability to work effectively with each customer query Ability to manage your time within a busy call environment Positive attitude, able to work part of a team Able to handle any difficult situations in a calmly and confidently. Some of the benefits you will get as joining the Customer Service Advisor team - Very competitive salary, GBP24,(phone number removed) dependant on your experience Shifts working between the hours of 8AM - 7PM You must be able to work 1 in 4 weekends and additional days off will be given during the week. Weekend work will always be home based. Hours mostly fall between 8.30-5.30 Monday-Friday with the occasional late, early and weekend shift GBP500 bonus after 6 month probation Additional quarterly bonus of 8% of your salary 25 days holiday plus bank holidays Laptop and equipment Employee assistance programme Access to hundreds of vouchers and discounts for shopping, groceries, cinema and much more Cycle to work scheme Free eye tests and voucher towards any glasses required Learning, training, and development opportunities - options to take NVQs, and other management training Pension scheme Free parking on site Access to discount schemes from 1-30% off the purchase of a new car from most manufactures. Some discount schemes are available to immediate family members too! Discounts for you, friends, and family to buy and sell cars at auctions If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Job Title: Head - Digital Economy Location: London / Hybrid Salary: £45,000 - £60,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Permanent, Full Time techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1000 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. About the Role: techUK is seeking an aspiring and strategic team leader to drive our work on digital economy policy. The role holder will have a good understanding of the UK's policy and political landscape, be confident talking to external stakeholders and be able to design and implement a strategy to effect change and grow the voice of the UK tech sector in policy and political debates around the potential for the digital economy to drive economic growth. Key Responsibilities: Assist techUK's Associate Director for Policy in developing techUK's economic policy and digital economy work programme, including but not limited to: successfully leading, managing and delivering internal and external events; the smooth running of meetings; and managing and implementing stakeholder engagement activities acting as point of contact for techUK members Build and hold relationships within and outside Government, including with DSIT, HM Treasury, DBT, the Labour Party and other stakeholders such as influential Members of Parliament and other industry bodies and partners such as DIGITAL EUROPE Design research plans and lead our thinking on economic policy issues working with reports and the wider team to draft papers and consultation responses for government, Parliamentary committees and others Be able to situate techUK's asks within the wider UK political and policy context Ensure effective use of web and social media to communicate techUK's positions and points of view Lead techUK member groups and coordinate our members activities to achieve techUK's policy goals Manage one report and operate within a wider team to deliver the objectives of techUK's policy and public affairs function About you: Core Competencies: Strong policy knowledge and be able to quickly get up to speed on new issues Strong interpersonal skills and good at building relationships Highly effective communicator with excellent written and verbal communication skills with the ability to communicate complex information effectively to a range of audiences A self-motivated person who is comfortable coming up with ideas and seeing these through into deliverable projects A team player who is comfortable and able to work with relevant teams across techUK Has a can-do approach and comfortable working in a high pressure, fast paced environment with competing demands Able to articulate, explain and sell the benefits of techUK to a range of audiences from government to potential new members A good working knowledge of economic policy and working with data Essential Knowledge and Experience: Proven experience building relationships with stakeholders, developing workplans and delivering to deadlines Intellectually curious and able to demonstrate experiences of having to learn quickly and distil complex issues into clear concise information A strong understanding and interest in the UK policy and political landscape A solid grasp of the workings of Whitehall and UK Parliamentary process Desired Knowledge and Experience: Track record of using events, communications tools and research to effect policy change An understanding of the role of trade bodies Comfortable working with and analysing numbers i.e. data sets and economic data Experience presenting and speaking in public forums Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances The successful candidate must have permission to work in the UK prior to the commencement of employment The salary range for this role is £45,000-£60,000 per annum based upon experience plus discretionary bonus and comprehensive benefits To apply for this role, please click below on the 'Apply Now' button. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Director of Tech Policy and Relations, Digital Economy Advocacy Specialist, Tech Sector Policy Lead, Digital Economy Relations Manager, Economic Policy Manager - Digital Sector, Senior Policy Advisor - Technology and Economy, Digital Economy Program Director, Director of Digital Economy Policy, Public Affairs Team Leader, Policy Team Leader, Policy Manager, and Public Affairs Manager may be considered for this role.
Mar 28, 2024
Full time
Job Title: Head - Digital Economy Location: London / Hybrid Salary: £45,000 - £60,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Permanent, Full Time techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1000 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. About the Role: techUK is seeking an aspiring and strategic team leader to drive our work on digital economy policy. The role holder will have a good understanding of the UK's policy and political landscape, be confident talking to external stakeholders and be able to design and implement a strategy to effect change and grow the voice of the UK tech sector in policy and political debates around the potential for the digital economy to drive economic growth. Key Responsibilities: Assist techUK's Associate Director for Policy in developing techUK's economic policy and digital economy work programme, including but not limited to: successfully leading, managing and delivering internal and external events; the smooth running of meetings; and managing and implementing stakeholder engagement activities acting as point of contact for techUK members Build and hold relationships within and outside Government, including with DSIT, HM Treasury, DBT, the Labour Party and other stakeholders such as influential Members of Parliament and other industry bodies and partners such as DIGITAL EUROPE Design research plans and lead our thinking on economic policy issues working with reports and the wider team to draft papers and consultation responses for government, Parliamentary committees and others Be able to situate techUK's asks within the wider UK political and policy context Ensure effective use of web and social media to communicate techUK's positions and points of view Lead techUK member groups and coordinate our members activities to achieve techUK's policy goals Manage one report and operate within a wider team to deliver the objectives of techUK's policy and public affairs function About you: Core Competencies: Strong policy knowledge and be able to quickly get up to speed on new issues Strong interpersonal skills and good at building relationships Highly effective communicator with excellent written and verbal communication skills with the ability to communicate complex information effectively to a range of audiences A self-motivated person who is comfortable coming up with ideas and seeing these through into deliverable projects A team player who is comfortable and able to work with relevant teams across techUK Has a can-do approach and comfortable working in a high pressure, fast paced environment with competing demands Able to articulate, explain and sell the benefits of techUK to a range of audiences from government to potential new members A good working knowledge of economic policy and working with data Essential Knowledge and Experience: Proven experience building relationships with stakeholders, developing workplans and delivering to deadlines Intellectually curious and able to demonstrate experiences of having to learn quickly and distil complex issues into clear concise information A strong understanding and interest in the UK policy and political landscape A solid grasp of the workings of Whitehall and UK Parliamentary process Desired Knowledge and Experience: Track record of using events, communications tools and research to effect policy change An understanding of the role of trade bodies Comfortable working with and analysing numbers i.e. data sets and economic data Experience presenting and speaking in public forums Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances The successful candidate must have permission to work in the UK prior to the commencement of employment The salary range for this role is £45,000-£60,000 per annum based upon experience plus discretionary bonus and comprehensive benefits To apply for this role, please click below on the 'Apply Now' button. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Director of Tech Policy and Relations, Digital Economy Advocacy Specialist, Tech Sector Policy Lead, Digital Economy Relations Manager, Economic Policy Manager - Digital Sector, Senior Policy Advisor - Technology and Economy, Digital Economy Program Director, Director of Digital Economy Policy, Public Affairs Team Leader, Policy Team Leader, Policy Manager, and Public Affairs Manager may be considered for this role.
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150mil of capital, underpinning the planned growth of the business over the next few years. What you'll be doing? Our Technical Underwriting Team Manager will lead the delivery of high-quality mortgage processing and underwriting. They will specialise in the technical delivery of complex BTL, Portfolio & Residential mortgage applications. They will encourage interactions over live chat, email, and telephone to be as efficient as possible, ensuring that brokers and customers are supported at all stages of their journey. The Technical Underwriting team Manager will form a pivotal role in communication across a number of operational functions including Underwriting Team support, broker, conveyancing and customer interaction, and complaint handling. Solid exposure to leading a team within an origination mortgage environment will add value to an application, with a hands-on approach to delivering an exceptional level of service. Role Purpose Our Underwriter will assess risk and underwrite both personal and Limited Company buy-to-let mortgage applications. They will be required to adhere to rules set out within the credit framework, as well as adhere to compliance and regulatory policy and procedures. The Underwriter will work collaboratively and build good relations within the secured lending team, as well as the wider business and should be a source of reference/first point of referral for all internal and external stakeholders. Responsibilities Structure, negotiate, and analyse proposals for approval under own authority. Analyse and interpret any documentation required (credit bureau, payslips, bank statements, accounts, mortgage statements, assets & liabilities, business plans) in order to comply with lending policy and protect our interest. Approve loans within specified lending mandates. Demonstrate strong analytical skills that aid effective decision-making, good problem-solving skills, and a "can do" attitude. Provide guidance to customers, brokers, and solicitors on mortgage applications, lending policy, and internal processes and procedures all within a timely manner. Demonstrate excellent communication skills and the ability to communicate decisions to management, brokers, and customers via all mediums and within published SLAs. Demonstrate a good understanding of mortgages and underwriting within a specialist lending environment and application of the lending policy. Have a good understanding of all regulatory requirements relating to both personal and Limited Company mortgages. Dealing and advising on all stages of the mortgage process from application through to completion. To provide effective support to the business and our customers Skills and experience A minimum of 5 years of mortgage underwriting experience is desirable Working in a similar fast-paced environment in an underwriter role Ability to prioritise tasks and manage time effectively, working on own initiative and as part of a team in order to meet SLAs and deadlines A good understanding of mortgages /underwriting Good IT skills Excellent verbal and written communication skills; able to remain calm under pressure Up-to-date knowledge of FCA /PRA and all relevant regulatory mortgage requirements Excellent organisational skills Attention to detail Flexible approach and "can do" attitude Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the use of such CVs will be considered null and void.
Mar 28, 2024
Full time
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150mil of capital, underpinning the planned growth of the business over the next few years. What you'll be doing? Our Technical Underwriting Team Manager will lead the delivery of high-quality mortgage processing and underwriting. They will specialise in the technical delivery of complex BTL, Portfolio & Residential mortgage applications. They will encourage interactions over live chat, email, and telephone to be as efficient as possible, ensuring that brokers and customers are supported at all stages of their journey. The Technical Underwriting team Manager will form a pivotal role in communication across a number of operational functions including Underwriting Team support, broker, conveyancing and customer interaction, and complaint handling. Solid exposure to leading a team within an origination mortgage environment will add value to an application, with a hands-on approach to delivering an exceptional level of service. Role Purpose Our Underwriter will assess risk and underwrite both personal and Limited Company buy-to-let mortgage applications. They will be required to adhere to rules set out within the credit framework, as well as adhere to compliance and regulatory policy and procedures. The Underwriter will work collaboratively and build good relations within the secured lending team, as well as the wider business and should be a source of reference/first point of referral for all internal and external stakeholders. Responsibilities Structure, negotiate, and analyse proposals for approval under own authority. Analyse and interpret any documentation required (credit bureau, payslips, bank statements, accounts, mortgage statements, assets & liabilities, business plans) in order to comply with lending policy and protect our interest. Approve loans within specified lending mandates. Demonstrate strong analytical skills that aid effective decision-making, good problem-solving skills, and a "can do" attitude. Provide guidance to customers, brokers, and solicitors on mortgage applications, lending policy, and internal processes and procedures all within a timely manner. Demonstrate excellent communication skills and the ability to communicate decisions to management, brokers, and customers via all mediums and within published SLAs. Demonstrate a good understanding of mortgages and underwriting within a specialist lending environment and application of the lending policy. Have a good understanding of all regulatory requirements relating to both personal and Limited Company mortgages. Dealing and advising on all stages of the mortgage process from application through to completion. To provide effective support to the business and our customers Skills and experience A minimum of 5 years of mortgage underwriting experience is desirable Working in a similar fast-paced environment in an underwriter role Ability to prioritise tasks and manage time effectively, working on own initiative and as part of a team in order to meet SLAs and deadlines A good understanding of mortgages /underwriting Good IT skills Excellent verbal and written communication skills; able to remain calm under pressure Up-to-date knowledge of FCA /PRA and all relevant regulatory mortgage requirements Excellent organisational skills Attention to detail Flexible approach and "can do" attitude Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the use of such CVs will be considered null and void.