What to expect as a Sales Progressor in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:80% - £25090% - £500100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Apr 18, 2024
Full time
What to expect as a Sales Progressor in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:80% - £25090% - £500100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Meridian Business Support
Aylesbury, Buckinghamshire
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Apr 18, 2024
Full time
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
What you'll do The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all. We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers - everything else we can teach you! At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and will have the opportunity to develop yourself and your career further. Within this role you will: Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience. Play an integral part in customer education around HSBC digital services and fraud awareness. Identify customers who are in vulnerable situations and determine the best way we can support them. Help our customers with more complex banking needs to ensure they feel supported in their choices. Requirements What do I need to be successful? Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers. The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service. Be resilient to a continuous changing environment. When & Where you'll work Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy. Your Training You'll receive full training in branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period. What You'll Get! We offer an attractive starting salary of 24,570 based on 35 hours per week, plus an annual discretionary performance bonus. You will also receive: Over six weeks' holiday. This includes bank and public holidays with the option to buy more. Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts. A market-leading employer Pension contribution. BUPA Healthcare. Life Assurance, equivalent to four times your annual salary. Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more. Sharesave schemes - a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate. You'll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: Email: Telephone: (phone number removed).
Apr 18, 2024
Full time
What you'll do The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all. We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers - everything else we can teach you! At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and will have the opportunity to develop yourself and your career further. Within this role you will: Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience. Play an integral part in customer education around HSBC digital services and fraud awareness. Identify customers who are in vulnerable situations and determine the best way we can support them. Help our customers with more complex banking needs to ensure they feel supported in their choices. Requirements What do I need to be successful? Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers. The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service. Be resilient to a continuous changing environment. When & Where you'll work Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy. Your Training You'll receive full training in branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period. What You'll Get! We offer an attractive starting salary of 24,570 based on 35 hours per week, plus an annual discretionary performance bonus. You will also receive: Over six weeks' holiday. This includes bank and public holidays with the option to buy more. Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts. A market-leading employer Pension contribution. BUPA Healthcare. Life Assurance, equivalent to four times your annual salary. Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more. Sharesave schemes - a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate. You'll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: Email: Telephone: (phone number removed).
Join Our Team of Engineering Process Experts! Are you ready to make a significant impact in the world of engineering process development and governance? My client is seeking passionate individuals to join our dynamic team and play a pivotal role in shaping the future of multi-disciplinary projects. In this role you'll be at the forefront of developing, deploying, and governing engineering processes across diverse projects. Your responsibilities will include: Tailoring and communicating product development life cycles to meet the unique needs of various programs and systems. Providing crucial engineering governance across multiple delivery programs. Offering support to non-engineering stakeholders within a complex engineering development environment. Providing leadership, guidance, and coaching to fellow engineers. Steering new systems development by implementing best practice systems life cycle processes. Essential Skills: A degree-level qualification in a relevant STEM subject, or equivalent industry/armed forces experience. Exposure to engineering life cycle processes. Understanding of relevant engineering standards, including safety and environmental regulations. If you're ready to embark on an exciting journey of professional growth and contribute to cutting-edge projects, apply now to be part of our team! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 18, 2024
Full time
Join Our Team of Engineering Process Experts! Are you ready to make a significant impact in the world of engineering process development and governance? My client is seeking passionate individuals to join our dynamic team and play a pivotal role in shaping the future of multi-disciplinary projects. In this role you'll be at the forefront of developing, deploying, and governing engineering processes across diverse projects. Your responsibilities will include: Tailoring and communicating product development life cycles to meet the unique needs of various programs and systems. Providing crucial engineering governance across multiple delivery programs. Offering support to non-engineering stakeholders within a complex engineering development environment. Providing leadership, guidance, and coaching to fellow engineers. Steering new systems development by implementing best practice systems life cycle processes. Essential Skills: A degree-level qualification in a relevant STEM subject, or equivalent industry/armed forces experience. Exposure to engineering life cycle processes. Understanding of relevant engineering standards, including safety and environmental regulations. If you're ready to embark on an exciting journey of professional growth and contribute to cutting-edge projects, apply now to be part of our team! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Apr 18, 2024
Full time
Stock Operations Manager Magna Park Central £44,342 per annum, 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Role Relationships mean everything to us, and this one is particularly special. You'll have a critical part to play in our team, supporting aftermarket operation and strategy, delivering operational excellence and continuous improvement in a fast paced environment.As Stock Operations Manager, you will be working as an integral member of the Stock and Space Planning team to maintain and improve all aspects of a multi-user site stock integrity. As part of your key responsibilities, you will: Drive operational excellence by utilising the Unipart Way Principles, tools and techniques, ensuring all agreed SLA and KPI's are consistently achieved Drive for continuous improvement within the site; continuously driving to reduce shrinkage by process improvement, and monitoring of results - in addition, ensure the Company has a reduced stock liability commercially through procedural compliance Be accountable for resource scheduling including recruitment, training / development and succession planning of the resources required to fulfil the requirements of the Client, within budget Be responsible for continuous improvement of employee engagement and development plans to address issues arising from employee engagement feedback Have overall responsibility for operational resilience within movement and control of all stocks and status Reduce company stock liability through cyclical PI and policing the inbound, fulfilment, returns and repair stock movements Plan and deliver annual stock takes Ensure robust process improvements are in place to reduce stock/financial liability within the business Use procedures to comply with SOX requirements as well as internal requirements Highlight any critical level or serious issues to the Senior Management Team Identify and project manage corrective actions across operations to ensure the business has the most efficient systems in regard to stock at all times Support the succession planning and development of the team to compliment the departments strategy and meet the business' needs Support commercial with new implementation Manage and motivate a team, setting clear KPI's and objectives to ensure high standards of achievements Ensure that the Unipart Way principles, systems, tools and techniques are driving cost reduction and quality benefits Implement Unipart Way plans and subsequently coach, mentor and support the delivery of the Unipart Way across the Stock and Space team About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Stock management experience People management skills and experience Admin Skills, PC Literate in all Microsoft packages including Google Suite Customer focus Continuous improvement Decision making Excellent communication skills both written and verbal Analytical and problem solving capabilities Excel and data analysis Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Inventory Control Supervisor, Warehouse Operations Lead, Stock Manager, Inventory Controller, Logistics Operations Supervisor, Supply Chain Operations Manager, Inventory Management Coordinator, Distribution Centre Manager, Stock Control Team Leader, Inventory Optimisation Manager, etc. REF-
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
Apr 18, 2024
Full time
Contact Centre Manager Romford (Travel will be required to another site) £55,000 - £60,000 This is a key role in the senior management team with the primary purpose of the role to deliver service excellence for customers through engaging and effective management of the Customer Contact teams. You will lead, inspire, and drive the team performance through effective coaching to ensure a first-class service to our clients, client's customers and also assist our agents in the field. Deliver both Management and Client led KPI's to ensure we achieve targets set for the business across a range of activities, and to provide a target driven environment with a high spirit of achievement across the team and wider business. Essential: Extensive experience of leading a contact centre team up to 50 FTE across more than one location and/or home working. (Ideally B2B or B2C). Evidence of previous leadership and achieving results through others/driving performance improvement through effective coaching. Data savvy and analytical to identify trends in activity. Adaptable, flexible, resilient and a champion for change. Highly proficient in Microsoft Office, and utilisation of CRM systems. High levels of emotional intelligence and strong interpersonal skills. Strong communicator and proven ability to inspire, motivate, develop, and support colleagues. Direct line management of the Team Leaders and overall responsibility for the team members performance and development. Managing the recruitment of staff into the team and ensure that the recruitment footprint matches the team requirements based on the resource planning model. Ensure appropriate support and development of the new and existing team members to provide a high performing environment with dynamic capabilities. Other Information This is presently an office based full time role with a competitive salary, pension, and life insurance. Travel will be required between different locations (Romford & Nottinghamshire) You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check.
We have an exciting opportunity for Warehouse / Production Operatives to join a well-established family-run dairy company located in Tewkesbury GL20 8JT. They firmly believe that they can achieve greater success by working as a team, valuing each other, their staff, and customers, and managing everyone with empathy. We are looking for people who want to learn and experience more. Our client offers excellent career advancement opportunities, with internal training available and multiple options to work within different departments. After 12 weeks, employees can also join their very own academy. Benefits of working as a Warehouse / Production Operative in Tewkesbury: Long term work - Permanent placement after 12 successful weeks Weekly Pay up until your 12 weeks then monthly pay Access to online payslip portal Free on-site car parking PPE Work wear provided Dedicated account team Excellent training facilities onsite Great work / life balance Competitive salary with scope to train and advance 30 days' holiday inclusive of Bank Holidays Additional day of holiday after 3 years' service Group personal pension scheme via Aviva (After 12 weeks) Health and wellbeing benefit with Simply Health (After 12 weeks) Cycle to work scheme (After 12 weeks) Discounted products, including doorstep delivery Regular social calendar of event Hours: Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Friday); Early shift: 0600 - finish (Saturday) As a guide, production finishes and by 2200 most days - though this cannot be guaranteed due to production variables In order to meet the shift times, you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough Pay: Starting Salary of £11.57 per hour Working as a Warehouse / Production Operative in Tewkesbury: A technical and skilled position within the production process, this role will provide you with a strong foundation and a knowledgeable base for a career in the dairy industry. Responsible for the safe intake and processing of food products, you will adhere to company and industry standards, policies and best practice at all times. With a keen eye for detail, forward thinking and planning, you will use your initiative to ensure an efficient process flow, and work as part of the team to maintain and exceed expected outputs while reducing wastage. In return, we will provide all the relevant training including level 2 Food Safety and HACCP training with the opportunity to continuously develop for willing candidates To operate a variety of machinery producing units of packed products; Pack finished products on the end of the line ready to send through to distribution; To ensure a high standard of quality is maintained throughout the production process; To maintain excellent hygiene standards in line with Company procedure; To communicate any issues as they arise; To follow all Company procedures; To adhere to Health and Safety standards; To work in a flexible and organised manner; Training, coaching and mentoring of any other team members; To carry out any other duties as reasonably requested by your Supervisor or Manager; To understand and comply with the Company's Health and Safety Policy Statement. IMPORTANT - This physically active role requires manual handling Due to food hygiene regulations, only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong-smelling deodorants, or perfumes are permitted in the factory area (NO NUTS ON SITE) Skills (Essential): Have an eye for detail to ensure accuracy and precision; Possess a good level of numeracy skills; Positive attitude possessing high levels of commitment and motivation; Flexibility to work varying shift patterns and work to tight deadlines; A strong communicator able to work well in a team; The ability to work on fast-moving production lines; Forward thinking and possessing a "can do" attitude; Ability to pass Level 2 Food Safety. Skills (Desirable): Experience of working in a dairy or similar food production sector; Knowledge of food production, food hygiene, and associated procedures
Apr 18, 2024
Full time
We have an exciting opportunity for Warehouse / Production Operatives to join a well-established family-run dairy company located in Tewkesbury GL20 8JT. They firmly believe that they can achieve greater success by working as a team, valuing each other, their staff, and customers, and managing everyone with empathy. We are looking for people who want to learn and experience more. Our client offers excellent career advancement opportunities, with internal training available and multiple options to work within different departments. After 12 weeks, employees can also join their very own academy. Benefits of working as a Warehouse / Production Operative in Tewkesbury: Long term work - Permanent placement after 12 successful weeks Weekly Pay up until your 12 weeks then monthly pay Access to online payslip portal Free on-site car parking PPE Work wear provided Dedicated account team Excellent training facilities onsite Great work / life balance Competitive salary with scope to train and advance 30 days' holiday inclusive of Bank Holidays Additional day of holiday after 3 years' service Group personal pension scheme via Aviva (After 12 weeks) Health and wellbeing benefit with Simply Health (After 12 weeks) Cycle to work scheme (After 12 weeks) Discounted products, including doorstep delivery Regular social calendar of event Hours: Early shift: 0600 - finish; Late shift: 1400 - finish (Monday - Friday); Early shift: 0600 - finish (Saturday) As a guide, production finishes and by 2200 most days - though this cannot be guaranteed due to production variables In order to meet the shift times, you will need to have your own transportation or live within walking/cycling distance of the depot. Please note that Public Transport from Cheltenham, Gloucester or Worcester does not arrive at the depot early enough Pay: Starting Salary of £11.57 per hour Working as a Warehouse / Production Operative in Tewkesbury: A technical and skilled position within the production process, this role will provide you with a strong foundation and a knowledgeable base for a career in the dairy industry. Responsible for the safe intake and processing of food products, you will adhere to company and industry standards, policies and best practice at all times. With a keen eye for detail, forward thinking and planning, you will use your initiative to ensure an efficient process flow, and work as part of the team to maintain and exceed expected outputs while reducing wastage. In return, we will provide all the relevant training including level 2 Food Safety and HACCP training with the opportunity to continuously develop for willing candidates To operate a variety of machinery producing units of packed products; Pack finished products on the end of the line ready to send through to distribution; To ensure a high standard of quality is maintained throughout the production process; To maintain excellent hygiene standards in line with Company procedure; To communicate any issues as they arise; To follow all Company procedures; To adhere to Health and Safety standards; To work in a flexible and organised manner; Training, coaching and mentoring of any other team members; To carry out any other duties as reasonably requested by your Supervisor or Manager; To understand and comply with the Company's Health and Safety Policy Statement. IMPORTANT - This physically active role requires manual handling Due to food hygiene regulations, only one solid wedding band is permitted. No earrings, studs, bracelets, necklaces, makeup, strong-smelling deodorants, or perfumes are permitted in the factory area (NO NUTS ON SITE) Skills (Essential): Have an eye for detail to ensure accuracy and precision; Possess a good level of numeracy skills; Positive attitude possessing high levels of commitment and motivation; Flexibility to work varying shift patterns and work to tight deadlines; A strong communicator able to work well in a team; The ability to work on fast-moving production lines; Forward thinking and possessing a "can do" attitude; Ability to pass Level 2 Food Safety. Skills (Desirable): Experience of working in a dairy or similar food production sector; Knowledge of food production, food hygiene, and associated procedures
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Apr 18, 2024
Full time
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Scala Developer - Government - Remote Tecknuovo is a digital technology consultancy with a Deliberately Different approach. This means we focus on people, not technology. We move at pace, and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry's norm of supplier dependency. We don't only build and deliver solutions - we train and up-skill our customer's teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are Techies, chefs, wannabe sportsmen, coders, mothers, fathers, readers, superheroes, bookworms. What you'll be working towards We are currently looking to engage with a Scala Developer - Government - Remote on an exciting project with a public sector organisation that we have partnered with for the last 5 years. The main aim of the programme is to support this organisation through a major digital transformation by helping up-skill and coach team members while providing the technical hands on experience with. About You We are looking for someone that has hands on experience as a Scala Developer - Government - Remote. Also we are looking for someone that understands Agile practices. You will be an excellent communicator, with a strong background in delivering complex technology transformations and liaising with a variety of stakeholders. Experience with Scala and someone with a proactive personality, able to push things along and has implemented strategy. Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best-in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values: Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check
Apr 18, 2024
Contractor
Scala Developer - Government - Remote Tecknuovo is a digital technology consultancy with a Deliberately Different approach. This means we focus on people, not technology. We move at pace, and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry's norm of supplier dependency. We don't only build and deliver solutions - we train and up-skill our customer's teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are Techies, chefs, wannabe sportsmen, coders, mothers, fathers, readers, superheroes, bookworms. What you'll be working towards We are currently looking to engage with a Scala Developer - Government - Remote on an exciting project with a public sector organisation that we have partnered with for the last 5 years. The main aim of the programme is to support this organisation through a major digital transformation by helping up-skill and coach team members while providing the technical hands on experience with. About You We are looking for someone that has hands on experience as a Scala Developer - Government - Remote. Also we are looking for someone that understands Agile practices. You will be an excellent communicator, with a strong background in delivering complex technology transformations and liaising with a variety of stakeholders. Experience with Scala and someone with a proactive personality, able to push things along and has implemented strategy. Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best-in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values: Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check
Supervisor Job Type : Full & Part Time Location: Bristol Salary: £27,223 - £28,613 per annum Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc. If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 21 hours and to cover 3 days of the week. They are an executive agency of the Ministry of Justice (MoJ). They provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems. Their people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, they feel proud to have some of the best People Survey results in the Civil Service. The Role The role holder principally supports the Team Manager in the effective supervision of the team, including work allocation, collation and analysis of performance statistics, people management and development on a daily basis. Key Responsibilities Plan and allocate team resources to meet key performance indicators and targets, including quality and productivity. Collate and analyse data to inform decisions, reporting to the Team Manager, escalating issues as they emerge and helping to identify and implement effective solutions. Support team members to achieve their potential, including conducting 1-2-1 meetings, touch point meetings, absence review meetings, mentoring, coaching, setting objectives and developing training plans Tackle problems with performance, understanding the causes and supporting staff to overcome these. Effectively manage both team and individual performance, addressing any issues as they arise in line with the HR policies. Be aware of risks inherent in internal processes, including Health and Safety and Information Awareness. Ensure risks are logged, relevant managers made aware and appropriate action taken. Support team engagement and communication, delivering team briefings and cascading messages. Take a leading role in team meetings, encouraging the sharing of views, ideas, and solutions. Take part in the recruitment and selection of staff: short listing, interview panels, deliver new starter inductions If there is capacity, the post holder may also undertake some Caseworker tasks and deal with escalated/complex communications Skills and Qualifications Effective communication skills both written and verbal. Effective analytical and numerical skills with proven ability to solve problems and make decisions. Effective interpersonal skills. Ability to feedback to others constructively. Established knowledge of Microsoft office. Experience of Coaching and Mentoring. Knowledge of key priorities for organisation and how these relate to and impact on specific business unit and across Case Management as a whole. The role holder is someone who enjoys leading a team working in a fast-changing environment. Benefits Alongside your salary of £27,223, the organisation contributes £7,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.
Apr 18, 2024
Full time
Supervisor Job Type : Full & Part Time Location: Bristol Salary: £27,223 - £28,613 per annum Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc. If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 21 hours and to cover 3 days of the week. They are an executive agency of the Ministry of Justice (MoJ). They provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems. Their people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, they feel proud to have some of the best People Survey results in the Civil Service. The Role The role holder principally supports the Team Manager in the effective supervision of the team, including work allocation, collation and analysis of performance statistics, people management and development on a daily basis. Key Responsibilities Plan and allocate team resources to meet key performance indicators and targets, including quality and productivity. Collate and analyse data to inform decisions, reporting to the Team Manager, escalating issues as they emerge and helping to identify and implement effective solutions. Support team members to achieve their potential, including conducting 1-2-1 meetings, touch point meetings, absence review meetings, mentoring, coaching, setting objectives and developing training plans Tackle problems with performance, understanding the causes and supporting staff to overcome these. Effectively manage both team and individual performance, addressing any issues as they arise in line with the HR policies. Be aware of risks inherent in internal processes, including Health and Safety and Information Awareness. Ensure risks are logged, relevant managers made aware and appropriate action taken. Support team engagement and communication, delivering team briefings and cascading messages. Take a leading role in team meetings, encouraging the sharing of views, ideas, and solutions. Take part in the recruitment and selection of staff: short listing, interview panels, deliver new starter inductions If there is capacity, the post holder may also undertake some Caseworker tasks and deal with escalated/complex communications Skills and Qualifications Effective communication skills both written and verbal. Effective analytical and numerical skills with proven ability to solve problems and make decisions. Effective interpersonal skills. Ability to feedback to others constructively. Established knowledge of Microsoft office. Experience of Coaching and Mentoring. Knowledge of key priorities for organisation and how these relate to and impact on specific business unit and across Case Management as a whole. The role holder is someone who enjoys leading a team working in a fast-changing environment. Benefits Alongside your salary of £27,223, the organisation contributes £7,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.
Summary £40,000 - £52,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, responsible and ready to go far. Just like you. As a Department Manager at Lidl, you'll play a key role in our warehouse, motivating your team to make sure our products reach our stores without a hitch. From boosting productivity and ensuring deadlines are met to supporting your Team Manager with merchandising and managing inventory, you'll bring a proactive and creative approach to solving problems and keeping our warehouses running like clockwork. You'll also have the chance to prove your leadership skills by championing, delegating, motivating, and helping your team to realise their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be responsible for a department in the RDC. Line managing an amazing team of Shift Leaders, coaching, and training them and their teams to succeed Work closely with your team of Shift Leaders and other Department Managers to ensure the smooth and efficient running of the operation Ambitiously boost productivity and through optimisation of warehouse process and performance to achieve quality results Take a hands-on approach to manage daily operational processes and shifts for your department Support your Team Manager with operations, compliance and Head Office projects Be responsible for grievance and investigation processes, acting as a disciplinary manager Confidently create an environment where your team can do their best work, shift after shift, in accordance with our Leadership & Company Principles What you'll need Natural confidence and leadership qualities to get the best out of everyone you work with Experience leading your previous team(s) to success The ability to multi-task and prioritise conflicting deadlines under pressure A keen eye for detail to effectively control costs, rotas and transport plans An open communication style that lets you get your message across to anyone What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 18, 2024
Full time
Summary £40,000 - £52,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, responsible and ready to go far. Just like you. As a Department Manager at Lidl, you'll play a key role in our warehouse, motivating your team to make sure our products reach our stores without a hitch. From boosting productivity and ensuring deadlines are met to supporting your Team Manager with merchandising and managing inventory, you'll bring a proactive and creative approach to solving problems and keeping our warehouses running like clockwork. You'll also have the chance to prove your leadership skills by championing, delegating, motivating, and helping your team to realise their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be responsible for a department in the RDC. Line managing an amazing team of Shift Leaders, coaching, and training them and their teams to succeed Work closely with your team of Shift Leaders and other Department Managers to ensure the smooth and efficient running of the operation Ambitiously boost productivity and through optimisation of warehouse process and performance to achieve quality results Take a hands-on approach to manage daily operational processes and shifts for your department Support your Team Manager with operations, compliance and Head Office projects Be responsible for grievance and investigation processes, acting as a disciplinary manager Confidently create an environment where your team can do their best work, shift after shift, in accordance with our Leadership & Company Principles What you'll need Natural confidence and leadership qualities to get the best out of everyone you work with Experience leading your previous team(s) to success The ability to multi-task and prioritise conflicting deadlines under pressure A keen eye for detail to effectively control costs, rotas and transport plans An open communication style that lets you get your message across to anyone What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Ongoing training Pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
LIONS - Head of Business Development page is loaded LIONS - Head of Business Development Apply locations London posted on Posted 4 Days Ago job requisition id R11320 We're looking for a Head of Business Development to join our team in London as part of our Sales function. Your Role: You will join our team on The Work. The Work is the digital home of LIONS. You will play a critical role in developing and executing revenue strategies to win new clients whilst leading the team of Business Development Managers and Sales Development Representatives. You will help mentor and develop our sales team with your expertise and engaging coaching style. If you have a passion for sales and a knack for inspiring and developing others, we want to hear from you. Key Responsibilities Develop a global sales strategy and roll out with the team Build a high performance sales team who overachieve on revenue targets. Setting clear targets and goals. Reporting and forecasting on new business revenue Tracking of new business pipeline Working with the team to implement sales plans Working with the team to achieve KPI for best practice - pipeline management, sales activities fulfilled and logged on CRM. Work with marketing to create campaigns to drive leads for the team Work closely with internal teams including product, marketing and operations to ensure seamless client onboarding for ongoing account management Identify challenges and risks in the team performance and work through a solution to fix You are an advocate and ally for diversity, equity and inclusion Your Experience Excellent analytical and problem solving skills Ability to analyse market data and identify growth opportunities Experience using CRM systems Previous sales management Financial Forecasting Communication skills at all business levels Marketing industry knowledge If you don't meet every single requirement, we'd still encourage you to apply. At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It's five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress. LIONS is going through an exciting time as it's recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community. You will join a team of change makers. The team's purpose is to champion change to create the most powerful global creative community and drive growth for the brand. LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say About Us Getting to the heart of your industry. We help the world's biggest brands navigate what's next through events, intelligence and advisory. Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat. Ascential plc is listed on the London Stock Exchange.
Apr 18, 2024
Full time
LIONS - Head of Business Development page is loaded LIONS - Head of Business Development Apply locations London posted on Posted 4 Days Ago job requisition id R11320 We're looking for a Head of Business Development to join our team in London as part of our Sales function. Your Role: You will join our team on The Work. The Work is the digital home of LIONS. You will play a critical role in developing and executing revenue strategies to win new clients whilst leading the team of Business Development Managers and Sales Development Representatives. You will help mentor and develop our sales team with your expertise and engaging coaching style. If you have a passion for sales and a knack for inspiring and developing others, we want to hear from you. Key Responsibilities Develop a global sales strategy and roll out with the team Build a high performance sales team who overachieve on revenue targets. Setting clear targets and goals. Reporting and forecasting on new business revenue Tracking of new business pipeline Working with the team to implement sales plans Working with the team to achieve KPI for best practice - pipeline management, sales activities fulfilled and logged on CRM. Work with marketing to create campaigns to drive leads for the team Work closely with internal teams including product, marketing and operations to ensure seamless client onboarding for ongoing account management Identify challenges and risks in the team performance and work through a solution to fix You are an advocate and ally for diversity, equity and inclusion Your Experience Excellent analytical and problem solving skills Ability to analyse market data and identify growth opportunities Experience using CRM systems Previous sales management Financial Forecasting Communication skills at all business levels Marketing industry knowledge If you don't meet every single requirement, we'd still encourage you to apply. At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It's five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress. LIONS is going through an exciting time as it's recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community. You will join a team of change makers. The team's purpose is to champion change to create the most powerful global creative community and drive growth for the brand. LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say About Us Getting to the heart of your industry. We help the world's biggest brands navigate what's next through events, intelligence and advisory. Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat. Ascential plc is listed on the London Stock Exchange.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? At Explore Learning, we are on a mission to create a dynamic community of educators who are dedicated to changing lives through education. Were looking for passionate individuals to join our team, dream bigger and become part of our inspiring vision. About us: At Explore Learning, we teach, we inspire, and we change lives. Our employees embody a spirit of determination and a passion for unlocking potential. Together, we are creating a brighter future for our children and our communities. If youre ready to be part of something extraordinary, to inspire young minds, and to make a real difference, join Explore Learning today. The Role: Our learning centres provide a nurturing environment where each tutor will support up to six children at a time to learn and grow using our smart learning tool, Compass. As a professional tutor, your primary focus will be on teaching, inspiring, and supporting the development and progression of these young minds, helping them to dream bigger. What you'll be doing: Teach - Your role as a tutor is to bring our mission to life. You will tailor your teaching approach to each childs unique needs, ensuring they achieve consistent progress. Youll be the guiding force that helps the children achieve real progress and unlock the joy of learning. Inspire - Building strong relationships is at the heart of what we do. As a tutor, you will inspire all children to become fearless learners. Your enthusiasm and dedication will encourage them to embrace learning with confidence and curiosity. Youll inspire your members and their families, ensuring they get the most out of our service. Safeguarding and member well-being will always be paramount in your interactions. What's in it for you? Your Growth and Support: We understand that your personal development is vital. Thats why we provide our tutors with the tools and resources they need to excel. When you start, you'll have training including classroom trainings, coaching and self-study. You'll then have access to ongoing training, a supportive network of like-minded educators, and the opportunity to make a real difference in the lives of children. Our Commitment: At Explore Learning, our commitment is unwavering. We are more than just employees; we are mentors, role models, and advocates. We take pride in the profound impact we have on the future, and we demand excellence in everything we do. What does it take to be a tutor at Explore Learning? We are the inspirers of potential. Our team is dedicated to developing young minds and pushing boundaries. Together, we showcase the extraordinary heights that can be achieved when we embrace a determined mindset. Taking ownership is in our DNA. We are accountable for our students progress, our personal growth, and the positive change we bring to the world. By taking ownership, we empower ourselves to create a meaningful impact and a lasting legacy. We embrace challenges: We thrive on challenges. We see them as opportunities for innovation and growth, and our courage fuels our drive to overcome obstacles. At Explore Learning, we dont shy away from adversity; we embrace it. Logistics: The application process: Stage one: Submit your cv and complete your application. Stage two: Complete an assessment that involves a short maths and English test and a 2-question video interview. Stage three: Take part in a live Teams interview with a member of our recruitment team. Logistics of the role: You'll work with 6 children at a time. You must be able to commit to a minimum of 6 hours over 2 days a week. Working days are between Tuesday & Saturday. Start time is between 3:30pm & 4pm on weekdays. Your base hourly pay will be: Under 18 - £7.30 18-20 - £8.80 21+ - £11.60 Add an additional 50p per hour if you will be working at a centre inside the M25. All tutors receive further uplifts to their base hourly pay due to holiday entitlement and based on the number of hours they have worked. On top of your tutoring shifts, you will be paid for all of your training and induction sessions. To apply: You'll need to have a 6 or above in Maths & English Language at GCSE level or equivalent. You'll have the right to work in the UK. You'll be able to physically get to the centre you are applying for. You must be 16 or over. All successful applicants will undertake employment reference checks, and a Disclosure & Barring Service check or PVG check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Apr 18, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? At Explore Learning, we are on a mission to create a dynamic community of educators who are dedicated to changing lives through education. Were looking for passionate individuals to join our team, dream bigger and become part of our inspiring vision. About us: At Explore Learning, we teach, we inspire, and we change lives. Our employees embody a spirit of determination and a passion for unlocking potential. Together, we are creating a brighter future for our children and our communities. If youre ready to be part of something extraordinary, to inspire young minds, and to make a real difference, join Explore Learning today. The Role: Our learning centres provide a nurturing environment where each tutor will support up to six children at a time to learn and grow using our smart learning tool, Compass. As a professional tutor, your primary focus will be on teaching, inspiring, and supporting the development and progression of these young minds, helping them to dream bigger. What you'll be doing: Teach - Your role as a tutor is to bring our mission to life. You will tailor your teaching approach to each childs unique needs, ensuring they achieve consistent progress. Youll be the guiding force that helps the children achieve real progress and unlock the joy of learning. Inspire - Building strong relationships is at the heart of what we do. As a tutor, you will inspire all children to become fearless learners. Your enthusiasm and dedication will encourage them to embrace learning with confidence and curiosity. Youll inspire your members and their families, ensuring they get the most out of our service. Safeguarding and member well-being will always be paramount in your interactions. What's in it for you? Your Growth and Support: We understand that your personal development is vital. Thats why we provide our tutors with the tools and resources they need to excel. When you start, you'll have training including classroom trainings, coaching and self-study. You'll then have access to ongoing training, a supportive network of like-minded educators, and the opportunity to make a real difference in the lives of children. Our Commitment: At Explore Learning, our commitment is unwavering. We are more than just employees; we are mentors, role models, and advocates. We take pride in the profound impact we have on the future, and we demand excellence in everything we do. What does it take to be a tutor at Explore Learning? We are the inspirers of potential. Our team is dedicated to developing young minds and pushing boundaries. Together, we showcase the extraordinary heights that can be achieved when we embrace a determined mindset. Taking ownership is in our DNA. We are accountable for our students progress, our personal growth, and the positive change we bring to the world. By taking ownership, we empower ourselves to create a meaningful impact and a lasting legacy. We embrace challenges: We thrive on challenges. We see them as opportunities for innovation and growth, and our courage fuels our drive to overcome obstacles. At Explore Learning, we dont shy away from adversity; we embrace it. Logistics: The application process: Stage one: Submit your cv and complete your application. Stage two: Complete an assessment that involves a short maths and English test and a 2-question video interview. Stage three: Take part in a live Teams interview with a member of our recruitment team. Logistics of the role: You'll work with 6 children at a time. You must be able to commit to a minimum of 6 hours over 2 days a week. Working days are between Tuesday & Saturday. Start time is between 3:30pm & 4pm on weekdays. Your base hourly pay will be: Under 18 - £7.30 18-20 - £8.80 21+ - £11.60 Add an additional 50p per hour if you will be working at a centre inside the M25. All tutors receive further uplifts to their base hourly pay due to holiday entitlement and based on the number of hours they have worked. On top of your tutoring shifts, you will be paid for all of your training and induction sessions. To apply: You'll need to have a 6 or above in Maths & English Language at GCSE level or equivalent. You'll have the right to work in the UK. You'll be able to physically get to the centre you are applying for. You must be 16 or over. All successful applicants will undertake employment reference checks, and a Disclosure & Barring Service check or PVG check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Trainee Dive Coach JD.docx Conditions of service Grade 6-13.pdf Are you passionate about diving and eager to teach this exciting sport? We are excited to hire into our new Dive Coach Trainee Programme which provides the perfect opportunity to kick-start your career in coaching. We will help you jump in at the deep end by giving you all the training and support you need to become a qualified Dive Coach . And pay you to do it! We will even pay your training costs and exam fees! We are looking for approachable, positive, and friendly individuals that have: Passion for diving and strong swimming abilities. Great listening and interpersonal skills with the ability to communicate effectively and professionally with a diverse group of people. Ability to motivate, engage and provide constructive feedback. A warm and welcoming personality Experience working in a team and volunteering in a sports or community setting. So, whether you are about to leave school or uni, a parent or just someone looking for a change of career, we are here to help you make a big splash. In addition, we offer: FREE membership across all our centres with access to fitness classes, gyms, and swimming pools Opportunities for further training, career growth and development Generous holiday allowance Cycle-to-work scheme Paid sick leave Company pension Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) If you would like the opportunity to gain the qualifications and training needed to become a Dive Coach, follow the link, and register your application. Compulsory Training dates/times: Saturday 8 th and Sunday 9 th and Saturday 15 th and Sunday 16 th of June - Royal Commonwealth Pool - Diving Level 1 Qualification Monday 15th to Friday 19th of July 08:00 - 17: 00 - Portobello High School - National Pool Lifeguard qualification 12th, 13th, 16th, 17th, 18th, 19th & 20th August - Royal Commonwealth Pool - Diving Level 2 Qualification Closing date: Sunday 5 th of May 2024 Assessment date: Monday 13 th of May 2024 Registered Scottish Charity No: SC027450 We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
Apr 18, 2024
Full time
Trainee Dive Coach JD.docx Conditions of service Grade 6-13.pdf Are you passionate about diving and eager to teach this exciting sport? We are excited to hire into our new Dive Coach Trainee Programme which provides the perfect opportunity to kick-start your career in coaching. We will help you jump in at the deep end by giving you all the training and support you need to become a qualified Dive Coach . And pay you to do it! We will even pay your training costs and exam fees! We are looking for approachable, positive, and friendly individuals that have: Passion for diving and strong swimming abilities. Great listening and interpersonal skills with the ability to communicate effectively and professionally with a diverse group of people. Ability to motivate, engage and provide constructive feedback. A warm and welcoming personality Experience working in a team and volunteering in a sports or community setting. So, whether you are about to leave school or uni, a parent or just someone looking for a change of career, we are here to help you make a big splash. In addition, we offer: FREE membership across all our centres with access to fitness classes, gyms, and swimming pools Opportunities for further training, career growth and development Generous holiday allowance Cycle-to-work scheme Paid sick leave Company pension Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more) If you would like the opportunity to gain the qualifications and training needed to become a Dive Coach, follow the link, and register your application. Compulsory Training dates/times: Saturday 8 th and Sunday 9 th and Saturday 15 th and Sunday 16 th of June - Royal Commonwealth Pool - Diving Level 1 Qualification Monday 15th to Friday 19th of July 08:00 - 17: 00 - Portobello High School - National Pool Lifeguard qualification 12th, 13th, 16th, 17th, 18th, 19th & 20th August - Royal Commonwealth Pool - Diving Level 2 Qualification Closing date: Sunday 5 th of May 2024 Assessment date: Monday 13 th of May 2024 Registered Scottish Charity No: SC027450 We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Systems Engineering and Engineering Management function in Ultra provides expertise to all projects through the bid and full development lifecycle. It ensures that both project and statutory requirements are met and works to improve the effectiveness of the systems design function within the company. It is responsible for the system architecture and integration of the solution. It is responsible for design for cost and design for manufacture. An individual at this grade leads large teams to input into the plans of the function. Will be responsible for implementing policy and ensuring delivery within area of responsibility, linking with other parts of the function or business. About The Role The Engineering Manager, will lead a multi-disciplinary Customer Facing team to successfully execute engineering activities within our Through Life Support business pillar, which supports our in-service maritime projects and programmes. About You The Engineering Manager will be responsible for successfully delivering engineering activities to time, cost and quality across all engineering aspects; providing engineering leadership to the multi-disciplinary project team; ensuring solutions meet their requirements / are fit for purpose; and providing technical governance to other programs as required. Provide Engineering leadership for a multi-disciplinary team to: Define and describe the Technical Solution during bids or project scope changes; support the Project/Programme Managers and Project Engineering Leads (PELs) in cost estimation, approving the estimated cost and schedule Managing project mobilisation of engineering activities, including the definition of delivery strategies, definition of Work and Organisation Breakdown Structures, resource requirements and agreement of work-packages Planning and managing engineering activities to ensure delivery to time, cost and quality requirements Identification of all resources (people, tools and process) required to deliver the projects Identifying, assessing and mitigating engineering and technical risk Ensuring engineering projects are managed in accordance with company process Working with the Programme Manager to successfully deliver solutions that meet the Customer's needs / requirements to cost / schedule Working with relevant internal stakeholders to resolve engineering resource conflicts Coaching and mentoring of other engineers including PELs Lead or Chair technical and design reviews Support the continuous improvement of the Engineering function and specifically the engineering management function and supporting PEL roles Other tasks as assigned Skills, Qualifications and Experience As An Engineering Manager Required Skills/experience: Bachelor's Degree in Math, Physics, Computer Science or Engineering or equivalent experience. Maritime domain experience Candidate must be capable of acquiring security clearance Experience of Management of Engineering projects Delivery to Defence customers, including design and qualification to military standards Engineering management of a multi-disciplinary teams to successfully deliver complex solutions Mange and drive the requirement and acceptance activities to achieve contract sign-off Support the project design reviews (System, Preliminary and Critical Design Phases) for multiple programs Technical management of subcontractors Supervised Integration, Verification and Validation activities Knowledge of System Engineering lifecycles Supervise an interdisciplinary team and manage the perspectives of disciplines A team-oriented individual that works collaboratively to achieve team goals Strong communication skills; positive attitude Must be self-motivated, adaptable, and attentive to details Willing to effectively prioritize and execute tasks in a deadline-oriented environment Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
Apr 18, 2024
Full time
Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on naval fleets across our allied navies around the globe. As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an unbeatable warfighting edge. From surface vessels to sub-surface operations and unmanned platforms, we are revolutionizing the way naval missions are executed. We thrive on collaboration and partnering with our customers to ensure mission success. Our expert solutions encompass an array of game-changing technologies, including state-of-the-art sonar, radar, expendables, signature management, and naval power systems. Join us in shaping the future of naval warfare and together, we will safeguard the seas and empower navies worldwide! Flexible Working At Ultra Maritime, we understand that your personal life is just as important as your professional one. That's why we support and promote flexible working arrangements where possible. Whether you prefer a hybrid model, working remotely, or the structure of being on-site, we will support you as best as we can. Embrace the freedom to shape your work hours according to your needs, whether it's part-time, compressed hours, or a unique arrangement that suits your lifestyle. Loudwater, Greenford, and Weymouth exclusively offer a 9-day fortnight working pattern, offering extended weekends every other week, granting you more time to pursue your passions. And that's not all - we provide flexible start and finish times. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people. Job Description The Systems Engineering and Engineering Management function in Ultra provides expertise to all projects through the bid and full development lifecycle. It ensures that both project and statutory requirements are met and works to improve the effectiveness of the systems design function within the company. It is responsible for the system architecture and integration of the solution. It is responsible for design for cost and design for manufacture. An individual at this grade leads large teams to input into the plans of the function. Will be responsible for implementing policy and ensuring delivery within area of responsibility, linking with other parts of the function or business. About The Role The Engineering Manager, will lead a multi-disciplinary Customer Facing team to successfully execute engineering activities within our Through Life Support business pillar, which supports our in-service maritime projects and programmes. About You The Engineering Manager will be responsible for successfully delivering engineering activities to time, cost and quality across all engineering aspects; providing engineering leadership to the multi-disciplinary project team; ensuring solutions meet their requirements / are fit for purpose; and providing technical governance to other programs as required. Provide Engineering leadership for a multi-disciplinary team to: Define and describe the Technical Solution during bids or project scope changes; support the Project/Programme Managers and Project Engineering Leads (PELs) in cost estimation, approving the estimated cost and schedule Managing project mobilisation of engineering activities, including the definition of delivery strategies, definition of Work and Organisation Breakdown Structures, resource requirements and agreement of work-packages Planning and managing engineering activities to ensure delivery to time, cost and quality requirements Identification of all resources (people, tools and process) required to deliver the projects Identifying, assessing and mitigating engineering and technical risk Ensuring engineering projects are managed in accordance with company process Working with the Programme Manager to successfully deliver solutions that meet the Customer's needs / requirements to cost / schedule Working with relevant internal stakeholders to resolve engineering resource conflicts Coaching and mentoring of other engineers including PELs Lead or Chair technical and design reviews Support the continuous improvement of the Engineering function and specifically the engineering management function and supporting PEL roles Other tasks as assigned Skills, Qualifications and Experience As An Engineering Manager Required Skills/experience: Bachelor's Degree in Math, Physics, Computer Science or Engineering or equivalent experience. Maritime domain experience Candidate must be capable of acquiring security clearance Experience of Management of Engineering projects Delivery to Defence customers, including design and qualification to military standards Engineering management of a multi-disciplinary teams to successfully deliver complex solutions Mange and drive the requirement and acceptance activities to achieve contract sign-off Support the project design reviews (System, Preliminary and Critical Design Phases) for multiple programs Technical management of subcontractors Supervised Integration, Verification and Validation activities Knowledge of System Engineering lifecycles Supervise an interdisciplinary team and manage the perspectives of disciplines A team-oriented individual that works collaboratively to achieve team goals Strong communication skills; positive attitude Must be self-motivated, adaptable, and attentive to details Willing to effectively prioritize and execute tasks in a deadline-oriented environment Relocation Support Attracting high-level talent and people that can add value and expertise, is vital to our success. Attracting and retaining brilliant people is imperative so that's why we search across the UK for talent. We offer financial support to candidates that are considering relocating; this is considered on a case-by-case basis per role and subject to HMRC guidelines. Nationality Requirements Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. Diverse & Inclusive Employer Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be your best and authentic self. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers. We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.
Social Worker (Level 2) (x6 vacancies) - WMF938e Job description Salary: £35,745 - £36,648 Hours: 37 hours Location: Barrow (x3 vacancies), Kendal (x1 vacancy), Penrith (x2 vacancies) Contract: Permanent The advertised salary includes a supplement (JWC) to the base grade of the post. JWC supplements are conditional on the physical demands and /or working conditions of the role. About this opportunity Vacancies have arisen for Social Workers to be based within the Support & Protect Teams. We are looking for a motivated, hard-working, and dedicated people to join our teams as a Social Worker; developing and delivering exceptional service to improve outcomes for vulnerable children, young people and families. It is really important to us that Westmorland and Furness is a great place to be a child and grow up; a place of opportunity where young people are able to live happy and productive lives and a place where young people will want to live and work in the future. We firmly believe that all children in Westmorland and Furness deserve the best start in life, and we're looking for the right people to help make that happen. The Role The role is very varied as we work with families on a short term basis whilst completing assessments and on a longer term basis working Child in Need Plans and Child Protection Plans and in some cases we complete pre proceedings work and issue care proceedings. We work with all young people from birth up to the age of 18 having strong links with other agencies externally and teams in Westmorland. Who we are looking for We are looking for Social Workers with a 'can do' attitude who are child focussed, like to think outside of the box and are creative in their planning with children. We are looking for people who share our vision and ambition and have the ability to inspire the trust and confidence of professionals across a range of agencies. We are keen recruit those who have successful experience in a similar role and a good knowledge of safeguarding and promoting the welfare of children. If this sounds like you and you share our passion for the service, then apply today! We recognise that social work can be a challenging job and if you are successful you will be working in a supportive working environment that is committed to your learning and career development. Westmorland and Furness has a strong foundation of career progression and professional development to enable our employees to take up opportunities as they arise in their careers We will provide you with coaching and mentoring in your professional development. If this sounds like an opportunity you would be interested in, and you're looking for a role where you can make a positive difference in the lives of children in Westmorland and Furness, then please apply today, alternatively if you want an informal chat about the role please contact OUR OFFER TO YOU Genuine flexible working: family-friendly patterns such as flexible start/finish times and state of the art technology support, so you can spend some time working from home. Encouragement to take your TOIL back - we mean it! Our annual leave allowance isn't bad either 25 days per year, rising to 30 after four years' service, alongside your yearly bank holiday leave, there should be plenty of time for rest and recuperation Manageable and Protected caseloads; We pride ourselves on giving our social workers the time and space they need to create meaningful relationships with families to get the best outcomes for children and young people we are working alongside. Supervision; Our strengthened supervision policy supports you to build a trusting relationship with your team manager. We have a permanent and stable management team. You will have easy and regular access to the Senior Leadership Team. We pay your Social Work England registration fee. Career development; get your ASYE year under your belt and automatically move to the next pay grade. The Local Government Pension Scheme provides you with a secure future income, independent of share prices and stock market fluctuations. The Council pays, on average, twice as much into your pension as you do and regular cost of living increases. Child Care vouchers, Cycle to work scheme, free eye tests, car loans, car lease and so much more. There to give you a helping hand - Specialist Inhouse Support We have some unique teams that can offer specialist support to you in your role or create a great range of career paths and opportunities. The Complex Safeguarding team; a team of child exploitation practitioners who support the child and young people on a one to one basis in our area who are at risk of exploitation and those children and young people who frequently go missing. Family Resilience Team; a team of family resilience practitioners providing intensive support day, evening and weekend wrap around to families we are working with who may be experiencing really difficult times. Family and Assessment Team; a team of child and family workers who ensure family time is supported for those children unable to live with their parents, work is completed with parents as well as undertaking specialist assessment work such as parenting assessments, PAMS assessments and Ability to Protect assessments. Emotional Health and Wellbeing Team; delivering therapeutic life story work to the children and young people who require it and supporting social workers in their work with children who have experienced trauma. DBS This role requires an enhanced DBS check with a Children's and Adults Barred List check. Please note this role involves working in regulated activity with Children and Adults. Application and Interview information Closing date: 30 th June 2024 Interview date: To be confirmed We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss. If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews. Safer Recruitment At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment. Equality, Diversity, and Inclusion Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Please see below the supporting information: Post Specification Role Profile
Apr 18, 2024
Full time
Social Worker (Level 2) (x6 vacancies) - WMF938e Job description Salary: £35,745 - £36,648 Hours: 37 hours Location: Barrow (x3 vacancies), Kendal (x1 vacancy), Penrith (x2 vacancies) Contract: Permanent The advertised salary includes a supplement (JWC) to the base grade of the post. JWC supplements are conditional on the physical demands and /or working conditions of the role. About this opportunity Vacancies have arisen for Social Workers to be based within the Support & Protect Teams. We are looking for a motivated, hard-working, and dedicated people to join our teams as a Social Worker; developing and delivering exceptional service to improve outcomes for vulnerable children, young people and families. It is really important to us that Westmorland and Furness is a great place to be a child and grow up; a place of opportunity where young people are able to live happy and productive lives and a place where young people will want to live and work in the future. We firmly believe that all children in Westmorland and Furness deserve the best start in life, and we're looking for the right people to help make that happen. The Role The role is very varied as we work with families on a short term basis whilst completing assessments and on a longer term basis working Child in Need Plans and Child Protection Plans and in some cases we complete pre proceedings work and issue care proceedings. We work with all young people from birth up to the age of 18 having strong links with other agencies externally and teams in Westmorland. Who we are looking for We are looking for Social Workers with a 'can do' attitude who are child focussed, like to think outside of the box and are creative in their planning with children. We are looking for people who share our vision and ambition and have the ability to inspire the trust and confidence of professionals across a range of agencies. We are keen recruit those who have successful experience in a similar role and a good knowledge of safeguarding and promoting the welfare of children. If this sounds like you and you share our passion for the service, then apply today! We recognise that social work can be a challenging job and if you are successful you will be working in a supportive working environment that is committed to your learning and career development. Westmorland and Furness has a strong foundation of career progression and professional development to enable our employees to take up opportunities as they arise in their careers We will provide you with coaching and mentoring in your professional development. If this sounds like an opportunity you would be interested in, and you're looking for a role where you can make a positive difference in the lives of children in Westmorland and Furness, then please apply today, alternatively if you want an informal chat about the role please contact OUR OFFER TO YOU Genuine flexible working: family-friendly patterns such as flexible start/finish times and state of the art technology support, so you can spend some time working from home. Encouragement to take your TOIL back - we mean it! Our annual leave allowance isn't bad either 25 days per year, rising to 30 after four years' service, alongside your yearly bank holiday leave, there should be plenty of time for rest and recuperation Manageable and Protected caseloads; We pride ourselves on giving our social workers the time and space they need to create meaningful relationships with families to get the best outcomes for children and young people we are working alongside. Supervision; Our strengthened supervision policy supports you to build a trusting relationship with your team manager. We have a permanent and stable management team. You will have easy and regular access to the Senior Leadership Team. We pay your Social Work England registration fee. Career development; get your ASYE year under your belt and automatically move to the next pay grade. The Local Government Pension Scheme provides you with a secure future income, independent of share prices and stock market fluctuations. The Council pays, on average, twice as much into your pension as you do and regular cost of living increases. Child Care vouchers, Cycle to work scheme, free eye tests, car loans, car lease and so much more. There to give you a helping hand - Specialist Inhouse Support We have some unique teams that can offer specialist support to you in your role or create a great range of career paths and opportunities. The Complex Safeguarding team; a team of child exploitation practitioners who support the child and young people on a one to one basis in our area who are at risk of exploitation and those children and young people who frequently go missing. Family Resilience Team; a team of family resilience practitioners providing intensive support day, evening and weekend wrap around to families we are working with who may be experiencing really difficult times. Family and Assessment Team; a team of child and family workers who ensure family time is supported for those children unable to live with their parents, work is completed with parents as well as undertaking specialist assessment work such as parenting assessments, PAMS assessments and Ability to Protect assessments. Emotional Health and Wellbeing Team; delivering therapeutic life story work to the children and young people who require it and supporting social workers in their work with children who have experienced trauma. DBS This role requires an enhanced DBS check with a Children's and Adults Barred List check. Please note this role involves working in regulated activity with Children and Adults. Application and Interview information Closing date: 30 th June 2024 Interview date: To be confirmed We are currently operating both in-person and virtual interviews. Options will be discussed with candidates once they have been invited to the interview stage of the process for this specific position, and if you have any concerns or adjustments are needed, we are happy to discuss. If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews. Safer Recruitment At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment. Equality, Diversity, and Inclusion Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Please see below the supporting information: Post Specification Role Profile