Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with the external account's manager to meet customer needs and expectations. Launch Management: Being accountable for launch management within their portfolio of accounts. What you'll need to succeed Excellent customer-facing skills. First-class telephone manner and strong written and verbal communication skills. Highly organised. Proven ability to influence improvement within other functions/departments. The ability to work under pressure and deliver a high standard of service. Self-motivated and able to motivate others. Attention to detail. Strong organisational and time management skills. Personal integrity. Familiarity with fast-paced environments. Strong commercial awareness and business acumen. Proficiency in Microsoft Word, Excel, and Outlook/Email. Effective workload organisation, planning, and prioritisation. Ability to identify process improvement opportunities. Reviewing and improving procedures as needed. Interpersonal Skills: Highly responsible, reliable, and flexible with a strong work ethic. The ability to work in a highly pressurised environment. Effective prioritisation and adaptability to varied workloads. Punctual, presentable, and committed. Reliable and results-focused. Positive attitude and commitment to effective working relationships. The ability to influence others and generate new ideas. Effective problem-solving and decision-making skills. Forward-thinking, innovative, and able to see the bigger picture What you'll get in return A competitive salary up to 28K dependent on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 19, 2024
Full time
Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with the external account's manager to meet customer needs and expectations. Launch Management: Being accountable for launch management within their portfolio of accounts. What you'll need to succeed Excellent customer-facing skills. First-class telephone manner and strong written and verbal communication skills. Highly organised. Proven ability to influence improvement within other functions/departments. The ability to work under pressure and deliver a high standard of service. Self-motivated and able to motivate others. Attention to detail. Strong organisational and time management skills. Personal integrity. Familiarity with fast-paced environments. Strong commercial awareness and business acumen. Proficiency in Microsoft Word, Excel, and Outlook/Email. Effective workload organisation, planning, and prioritisation. Ability to identify process improvement opportunities. Reviewing and improving procedures as needed. Interpersonal Skills: Highly responsible, reliable, and flexible with a strong work ethic. The ability to work in a highly pressurised environment. Effective prioritisation and adaptability to varied workloads. Punctual, presentable, and committed. Reliable and results-focused. Positive attitude and commitment to effective working relationships. The ability to influence others and generate new ideas. Effective problem-solving and decision-making skills. Forward-thinking, innovative, and able to see the bigger picture What you'll get in return A competitive salary up to 28K dependent on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title : SEO Content Writer (Fixed Term - Maternity Cover) Location : Marden / Home Salary : £26,000 - £36,000 Competitive annual salary (experience dependent) and discretionary project-related bonus Job type : Full-time / Contract, Monday to Friday (min of 8 hours a day, maximum 40 hours per week) between 8.00am and 5.30pm. About the role: This is a temporary position within Burtons Medical Equipment Ltd., primarily developing, curating and reviewing Editorial content for marketing activities. Working closely with the Head of Marketing & E-Commerce, and a team of Marketing professionals the Content Writer will deliver both digital and traditional marketing through various written content, according to project briefs and in line with the overarching marketing strategy. Strong on and offline SEO knowledge is advantageous for this role, with the successful applicant playing a key role in creating compelling, optimised web content across our company website, as well as optimising existing content Content to be created will range from promotional marketing material for products to articles to be published in the regular Burtons magazine 'Insight'. Using the wider Burtons expertise and outside sources to research topics, create style guides for the company's content, and writing content that helps drive conversions based on the organization's goals. Industry experience is preferred but not required, however, a strong portfolio will be required to be submitted during the application process. On occasion, the role may also include some supporting work for the wider Burtons Group, including but not limited to the following brands: Burtons Aquatics; Burtons Grooming; Burtons Vehicle Systems. This is a great opportunity to develop and refine our brand in a kind and caring animal-focused market and be a part of a fast-growing marketing department. Reporting directly to the Head of Marketing & E-Commerce. Responsibilities: Write clear, distinctive copy for web, print, email, and social media, using the Burtons brand voice. Interpret marketing campaign briefs to understand project requirements. Plan, research and create relevant marketing copy and other marketing collateral for launching new and existing products. Collaborate with Burtons product experts, and the sales team, to create engaging, informative product descriptions. Gather and use industry research to ensure content is delivered in a relevant way for the reader, improving SEO along the way, helping the Burtons products to stand out amongst competitors. Conduct high-quality customer interviews and use them to deliver engaging customer testimonials and stories for our bi-annual magazine and website blog. Collaborate with company-wide employees to write clear, informative buyer guides for customers considering one of our products. This will include but is not limited to: Clinical Teams, Sales Representatives, Service Engineers, and Product Designers. Edit and proofread copy for other team members, including but not limited to: Social Media content, videos, graphics, and emails. Use SEO principles to maximise the copy's reach Qualification and Skills: Excellent writing, editing and proofreading skills Exceptional grammar, punctuation and spelling The ability to transform facts and figures into content that captures our reader's attention Strong research and content-gathering skills A creative mind Collaborative spirit, happy to talk to and build relationships with company-wide employees Excellent time-management and organisational skills The ability to work to tight deadlines Ability to work independently and with a team Strong SEO knowledge and experience in content creation, including on and off-page SEO principles. Desirable but not essential: Degree in Journalism, English, Marketing, Communications, or a related field Proven experience as a copywriter or in a similar role Experience with SEO Experience with HTML Clinical background within the Veterinary industry Pay and benefits: - Competitive annual salary (experience dependant) - Discretionary project-related bonus - 3:2 homeworking balance available - Fixed term contract, 40 hours per week, Monday to Friday - Countryside-based head office, within walking distance of mainline train station - On-site car parking - 33 holiday days per year (inc. bank holidays) - Access to in-house photo and video studio - External training budget available Take the next step in your career by applying today. Candidates with experience of; Marketing Analyst, Digital Marketing Analyst, Marketing Insights Specialist, Marketing Analytics Specialist, Marketing Insights Executive, Website Editor, Website Content Managing, Digital Marketing, Marketing Executive, Online Marketing Executive, Digital Marketing Executive, Marketing Campaign Executive, Marketing Coordinator, Digital Marketing Coordinator, Content Manager may also be considered for this role.
Apr 19, 2024
Contractor
Job Title : SEO Content Writer (Fixed Term - Maternity Cover) Location : Marden / Home Salary : £26,000 - £36,000 Competitive annual salary (experience dependent) and discretionary project-related bonus Job type : Full-time / Contract, Monday to Friday (min of 8 hours a day, maximum 40 hours per week) between 8.00am and 5.30pm. About the role: This is a temporary position within Burtons Medical Equipment Ltd., primarily developing, curating and reviewing Editorial content for marketing activities. Working closely with the Head of Marketing & E-Commerce, and a team of Marketing professionals the Content Writer will deliver both digital and traditional marketing through various written content, according to project briefs and in line with the overarching marketing strategy. Strong on and offline SEO knowledge is advantageous for this role, with the successful applicant playing a key role in creating compelling, optimised web content across our company website, as well as optimising existing content Content to be created will range from promotional marketing material for products to articles to be published in the regular Burtons magazine 'Insight'. Using the wider Burtons expertise and outside sources to research topics, create style guides for the company's content, and writing content that helps drive conversions based on the organization's goals. Industry experience is preferred but not required, however, a strong portfolio will be required to be submitted during the application process. On occasion, the role may also include some supporting work for the wider Burtons Group, including but not limited to the following brands: Burtons Aquatics; Burtons Grooming; Burtons Vehicle Systems. This is a great opportunity to develop and refine our brand in a kind and caring animal-focused market and be a part of a fast-growing marketing department. Reporting directly to the Head of Marketing & E-Commerce. Responsibilities: Write clear, distinctive copy for web, print, email, and social media, using the Burtons brand voice. Interpret marketing campaign briefs to understand project requirements. Plan, research and create relevant marketing copy and other marketing collateral for launching new and existing products. Collaborate with Burtons product experts, and the sales team, to create engaging, informative product descriptions. Gather and use industry research to ensure content is delivered in a relevant way for the reader, improving SEO along the way, helping the Burtons products to stand out amongst competitors. Conduct high-quality customer interviews and use them to deliver engaging customer testimonials and stories for our bi-annual magazine and website blog. Collaborate with company-wide employees to write clear, informative buyer guides for customers considering one of our products. This will include but is not limited to: Clinical Teams, Sales Representatives, Service Engineers, and Product Designers. Edit and proofread copy for other team members, including but not limited to: Social Media content, videos, graphics, and emails. Use SEO principles to maximise the copy's reach Qualification and Skills: Excellent writing, editing and proofreading skills Exceptional grammar, punctuation and spelling The ability to transform facts and figures into content that captures our reader's attention Strong research and content-gathering skills A creative mind Collaborative spirit, happy to talk to and build relationships with company-wide employees Excellent time-management and organisational skills The ability to work to tight deadlines Ability to work independently and with a team Strong SEO knowledge and experience in content creation, including on and off-page SEO principles. Desirable but not essential: Degree in Journalism, English, Marketing, Communications, or a related field Proven experience as a copywriter or in a similar role Experience with SEO Experience with HTML Clinical background within the Veterinary industry Pay and benefits: - Competitive annual salary (experience dependant) - Discretionary project-related bonus - 3:2 homeworking balance available - Fixed term contract, 40 hours per week, Monday to Friday - Countryside-based head office, within walking distance of mainline train station - On-site car parking - 33 holiday days per year (inc. bank holidays) - Access to in-house photo and video studio - External training budget available Take the next step in your career by applying today. Candidates with experience of; Marketing Analyst, Digital Marketing Analyst, Marketing Insights Specialist, Marketing Analytics Specialist, Marketing Insights Executive, Website Editor, Website Content Managing, Digital Marketing, Marketing Executive, Online Marketing Executive, Digital Marketing Executive, Marketing Campaign Executive, Marketing Coordinator, Digital Marketing Coordinator, Content Manager may also be considered for this role.
Brose Ltd, Coventry West Midlands Manufacturing Equipment Technology Coordinator Visa Sponsership NOT offered Company Benefits: Free car park Long service days Company App Cycle to work scheme Exciting career progression opportunities. Pension contribution Life assurance up to 3x salary On site counsellor and occupational nurse Employee assistance programme As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success. We are seeking for a Manufacturing Equipment Technology Coordinator who will coordinate the activities of the Equipment systems team encompassing, Controls, Threaded Fastening, Radial Riveting technology and EOLT and MES support teams to ensure that requirements for safety, quality, cost, and delivery can be achieved within the COV manufacturing plant As a Manufacturing Equipment Technology Coordinator, your tasks will be: Complies with all company policies, procedures and guidelines including Brose code of conduct, FIRST, IDEAS, health & safety, environment, discipline and equal opportunity. Coordinate the activities of the Controls, Threaded Fastening, Radial Riveting technology, MES and EOLT teams to ensure that requirements for safety, quality, costs can be achieved within the Plant Initiate, plan and execute costs savings projects to support the plant saving targets. Responsible for the development and optimisation of processes that improve acceptance, technical availability, reduce Te time and minimise scrap. Disciplinary and job-related management for assigned employees Ensure customer requirements relating to quality and efficiency are met as well as according to internal standards/ instructions. Plan and manage the dedicated resources according to the Brose Leadership Principles and control the budgets and investments for the assigned cost centre. Continuously advance technology and staff with state-of-the-art processes and know-how transfers with internal and external partners. We are on a journey to make Brose Coventry "a better place to work". Underpinned by our FIRST principles of Family, Identification (Proud to work at Brose), Respect, Success & Team, which are fundamental qualities that we seek for all our employees and Leaders. What we're looking for in a Manufacturing Equipment Technology Coordinator: HNC/Degree Engineering related subject or equivalent. 3-5 years work experience in similar role Ability to work well with employees at different levels, leading cross-functional teams and possesses the ability to make sound business decisions and escalate issues as required Strong, demonstrable people management experience, that is employee centric in approach and someone who possess the passion to achieve through sustaining trusted and open relationships. Have the ability to work under pressure and to tight deadlines Excellent communicator both oral and written with the ability to clearly explain complex information We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives and the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. If you believe you can successfully contribute to our business and would like to join us on our journey of making Brose Coventry a "better place to work", please click apply and complete the application process. We welcome the opportunity to review your application and welcome you to our team!
Apr 19, 2024
Full time
Brose Ltd, Coventry West Midlands Manufacturing Equipment Technology Coordinator Visa Sponsership NOT offered Company Benefits: Free car park Long service days Company App Cycle to work scheme Exciting career progression opportunities. Pension contribution Life assurance up to 3x salary On site counsellor and occupational nurse Employee assistance programme As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success. We are seeking for a Manufacturing Equipment Technology Coordinator who will coordinate the activities of the Equipment systems team encompassing, Controls, Threaded Fastening, Radial Riveting technology and EOLT and MES support teams to ensure that requirements for safety, quality, cost, and delivery can be achieved within the COV manufacturing plant As a Manufacturing Equipment Technology Coordinator, your tasks will be: Complies with all company policies, procedures and guidelines including Brose code of conduct, FIRST, IDEAS, health & safety, environment, discipline and equal opportunity. Coordinate the activities of the Controls, Threaded Fastening, Radial Riveting technology, MES and EOLT teams to ensure that requirements for safety, quality, costs can be achieved within the Plant Initiate, plan and execute costs savings projects to support the plant saving targets. Responsible for the development and optimisation of processes that improve acceptance, technical availability, reduce Te time and minimise scrap. Disciplinary and job-related management for assigned employees Ensure customer requirements relating to quality and efficiency are met as well as according to internal standards/ instructions. Plan and manage the dedicated resources according to the Brose Leadership Principles and control the budgets and investments for the assigned cost centre. Continuously advance technology and staff with state-of-the-art processes and know-how transfers with internal and external partners. We are on a journey to make Brose Coventry "a better place to work". Underpinned by our FIRST principles of Family, Identification (Proud to work at Brose), Respect, Success & Team, which are fundamental qualities that we seek for all our employees and Leaders. What we're looking for in a Manufacturing Equipment Technology Coordinator: HNC/Degree Engineering related subject or equivalent. 3-5 years work experience in similar role Ability to work well with employees at different levels, leading cross-functional teams and possesses the ability to make sound business decisions and escalate issues as required Strong, demonstrable people management experience, that is employee centric in approach and someone who possess the passion to achieve through sustaining trusted and open relationships. Have the ability to work under pressure and to tight deadlines Excellent communicator both oral and written with the ability to clearly explain complex information We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives and the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. If you believe you can successfully contribute to our business and would like to join us on our journey of making Brose Coventry a "better place to work", please click apply and complete the application process. We welcome the opportunity to review your application and welcome you to our team!
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Apr 19, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Location: Leeds, GB Are you looking for your chance to join a Global FMCG brand? Are you looking to get your foot in the door within a commercial function? Are you an excellent communicator, with high organization skills? Then read on below Arla Foods are currently looking to recruit a Business Coordinator to join our UK Commercial Ingredients & Trading Team working hybrid from our head office in Leeds. In this role you will report to the Commercial Director Milk and Trading . As Business Coordinator you will be responsible for reconciliation tasks and administration support within a dynamic commercial function. Our trading team play an integral role in reducing waste and increasing profit, by reallocating our Milk to customers as butter, cream and milk powder. They are a supportive and fun team, with a vast amount of experience. This is a fantastic opportunity for someone to start their career with Arla Foods and learn from industry experts. Responsibilities Get involved in the Weekly/Monthly Liquid Milk Reconciliation tasks for the team Providing accurate and timely updates on Milk/Cream Volumes to internal stakeholders in finance and logistics Calculate and update milk prices for our customers Supporting with stock reconciliation work and producing stock reports Processing and allocating orders using SAP Liaising with customers, our Westbury site, third party stores and hauliers to ensure that delivery schedules are adhered to Supporting on value add projects when they arise Qualifications/Skills We are looking for someone with strong business administration experience You will be a confident user of Microsoft Office with strong Excel skills. The ideal candidate will possess a logical and analytical approach you will be comfortable working with numbers and will be able to problem solve and deliver solutions. We are looking for someone with a flexible approach and a quick learner with a can do mindset that is comfortable working on a range of different tasks Please apply via the link, only applications made via this link will be considered. For a confidential chat around the role, please reach out to Patrick Kilbride. The closing date for this role is the 8th April 2024. We have a purpose for Good At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?
Apr 19, 2024
Full time
Location: Leeds, GB Are you looking for your chance to join a Global FMCG brand? Are you looking to get your foot in the door within a commercial function? Are you an excellent communicator, with high organization skills? Then read on below Arla Foods are currently looking to recruit a Business Coordinator to join our UK Commercial Ingredients & Trading Team working hybrid from our head office in Leeds. In this role you will report to the Commercial Director Milk and Trading . As Business Coordinator you will be responsible for reconciliation tasks and administration support within a dynamic commercial function. Our trading team play an integral role in reducing waste and increasing profit, by reallocating our Milk to customers as butter, cream and milk powder. They are a supportive and fun team, with a vast amount of experience. This is a fantastic opportunity for someone to start their career with Arla Foods and learn from industry experts. Responsibilities Get involved in the Weekly/Monthly Liquid Milk Reconciliation tasks for the team Providing accurate and timely updates on Milk/Cream Volumes to internal stakeholders in finance and logistics Calculate and update milk prices for our customers Supporting with stock reconciliation work and producing stock reports Processing and allocating orders using SAP Liaising with customers, our Westbury site, third party stores and hauliers to ensure that delivery schedules are adhered to Supporting on value add projects when they arise Qualifications/Skills We are looking for someone with strong business administration experience You will be a confident user of Microsoft Office with strong Excel skills. The ideal candidate will possess a logical and analytical approach you will be comfortable working with numbers and will be able to problem solve and deliver solutions. We are looking for someone with a flexible approach and a quick learner with a can do mindset that is comfortable working on a range of different tasks Please apply via the link, only applications made via this link will be considered. For a confidential chat around the role, please reach out to Patrick Kilbride. The closing date for this role is the 8th April 2024. We have a purpose for Good At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?
Senior Helpline Advisor Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced? If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer) In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team. Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People) Location: London/hybrid Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available) Contract: Fixed term until 16th January 2025 Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance). Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date. The Role As a Senior Triage Officer - Children and Young people's Service, you will be: Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice About You You will need to have the following essential skills: The ability to undertake impact and risks assessments and identify appropriate support Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system Ability to work independently and as part of a team, sharing, coaching others. Good communication skills, both verbally & written and ability to demonstrate empathy In Return Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Pension with 5% employer contribution Enhanced sick pay allowances, maternity and paternity payments High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance Employee assistance programme and wellbeing support Ongoing training and support with opportunities for career development and progression About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line. Please note this role is being advertised by NFP People on behalf of our client.
Apr 19, 2024
Contractor
Senior Helpline Advisor Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced? If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer) In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team. Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People) Location: London/hybrid Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available) Contract: Fixed term until 16th January 2025 Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance). Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date. The Role As a Senior Triage Officer - Children and Young people's Service, you will be: Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided. Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice About You You will need to have the following essential skills: The ability to undertake impact and risks assessments and identify appropriate support Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system Ability to work independently and as part of a team, sharing, coaching others. Good communication skills, both verbally & written and ability to demonstrate empathy In Return Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Pension with 5% employer contribution Enhanced sick pay allowances, maternity and paternity payments High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance Employee assistance programme and wellbeing support Ongoing training and support with opportunities for career development and progression About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line. Please note this role is being advertised by NFP People on behalf of our client.
We're looking for an Operations Director to build and lead our company operations. This is a senior leadership role to be based in London and reporting directly to the company CEO.The Operations Director will supervise various operation staffing (HR, finance, Service delivery, customer service, ) and help other department managers to set goals, manage employees, and improve efficiency when needed. Key responsibilities Processes, procedures and policies: Monitor the business procedures according to organisational objectives and apply improvements, by ensuring they are recorded, available and implemented. Legal and Contract Management: Review, approve and manage contracts and other legal documentation related to employees, suppliers and clients. Ensure compliance with applicable laws and work closely with the company's legal advisory firm (when applicable) to fulfil company legal needs (eg: fundraising, employment, etc) and to manage the company IP portfolio. Human Resources Management: Supervise the HR coordinator to ensure HR compliance with labour laws and create a positive work environment. Finance: Work with the Head of Finance to ensure that all the Acurable companies run with legality and conformity to established regulations. Review financial information and adjust operational budgets to promote profitability, and help toIdentifying more cost-efficient ways to do business, setting and executing department and maximise efficiency and productivity through extensive process analysis and interdepartmental collaboration. Service delivery: Oversee the end-to-end process of fulfilling client orders, ensuring efficient contract signing, order processing, procurement, timely shipment, quality assurance, and on-time delivery. Collaborate with sales, production, and logistics teams to meet customer demands, maintain high customer satisfaction levels, and address any order-related issues promptly. Manage and optimise all aspects of Acurable's fulfilment service (send / receive kits to patients). Customer Support: Manage and optimise all aspects of the customer support process for both patients (fulfilment service) and clients (healthcare professionals), including promptly addressing inquiries, resolving issues, and ensuring a seamless customer experience. Quality Assurance and Compliance: Implement and maintain quality control procedures to meet regulatory requirements, ensure compliance with ISO 13485 requirements across all company functions, plan and lead external annual regulatory/compliance audits, Technical file maintenance, postmarket surveillance, and quality management. Public Relationship: collaborating with the PR team to plan and execute publicity campaigns, relationships with media and important influencers. Stakeholder Communication and Reporting: Prepare comprehensive documentation for high-level stakeholders, including materials for board meetings, presentation for strategic partners, KPI, fundraising documentation, reports for awarded grants (eg: Innovate UK). HOW TO APPLY Please send your CV to with the subject "Application - Operations Director", including an introduction about why you want to join our company, why you think you are the right candidate for the position, your salary expectations and current location. You can view our recruitment privacy policy here . Acurable is a fast-growing, venture backed MedTech start-up with offices in London and Seville (and soon in the US). We create accurate and user-friendly wearable medical devices intended to be used by patients at home. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. AcuPebble has won some of the most respected awards in the industry, among them an XPrize, a Med-Tech Innovation Award and a WA4STEAM Award, to name just a few. The technology, our company and team are also frequently featured in national and global media. Recent examples include BBC News, Bloomberg TV, Fox News and Techcrunch. In 2020 our first product, AcuPebble SA100, became the first medical device in the world to obtain the CE mark for the automated diagnosis of obstructive sleep apnoea at home, and a few months later the product gained FDA clearance for home sleep apnoea testing in the US. AcuPebble SA100 is now in use within healthcare organisations across the UK and Europe, and will be launching in the USA in the coming months. At the same time we continue our research to develop new products that will fundamentally improve the lives of millions of people suffering from serious chronic conditions such as COPD, Asthma and Epilepsy. We're a small but fast-growing company with big ambitions (30 people). To achieve them, we're building a team of exceptional people who are inspired by our vision, share our values, and who have the attitude and skills required to help Acurable succeed. In return, we provide a fun, challenging and inspiring work environment where you can make a huge difference to the lives of millions of people worldwide.
Apr 19, 2024
Full time
We're looking for an Operations Director to build and lead our company operations. This is a senior leadership role to be based in London and reporting directly to the company CEO.The Operations Director will supervise various operation staffing (HR, finance, Service delivery, customer service, ) and help other department managers to set goals, manage employees, and improve efficiency when needed. Key responsibilities Processes, procedures and policies: Monitor the business procedures according to organisational objectives and apply improvements, by ensuring they are recorded, available and implemented. Legal and Contract Management: Review, approve and manage contracts and other legal documentation related to employees, suppliers and clients. Ensure compliance with applicable laws and work closely with the company's legal advisory firm (when applicable) to fulfil company legal needs (eg: fundraising, employment, etc) and to manage the company IP portfolio. Human Resources Management: Supervise the HR coordinator to ensure HR compliance with labour laws and create a positive work environment. Finance: Work with the Head of Finance to ensure that all the Acurable companies run with legality and conformity to established regulations. Review financial information and adjust operational budgets to promote profitability, and help toIdentifying more cost-efficient ways to do business, setting and executing department and maximise efficiency and productivity through extensive process analysis and interdepartmental collaboration. Service delivery: Oversee the end-to-end process of fulfilling client orders, ensuring efficient contract signing, order processing, procurement, timely shipment, quality assurance, and on-time delivery. Collaborate with sales, production, and logistics teams to meet customer demands, maintain high customer satisfaction levels, and address any order-related issues promptly. Manage and optimise all aspects of Acurable's fulfilment service (send / receive kits to patients). Customer Support: Manage and optimise all aspects of the customer support process for both patients (fulfilment service) and clients (healthcare professionals), including promptly addressing inquiries, resolving issues, and ensuring a seamless customer experience. Quality Assurance and Compliance: Implement and maintain quality control procedures to meet regulatory requirements, ensure compliance with ISO 13485 requirements across all company functions, plan and lead external annual regulatory/compliance audits, Technical file maintenance, postmarket surveillance, and quality management. Public Relationship: collaborating with the PR team to plan and execute publicity campaigns, relationships with media and important influencers. Stakeholder Communication and Reporting: Prepare comprehensive documentation for high-level stakeholders, including materials for board meetings, presentation for strategic partners, KPI, fundraising documentation, reports for awarded grants (eg: Innovate UK). HOW TO APPLY Please send your CV to with the subject "Application - Operations Director", including an introduction about why you want to join our company, why you think you are the right candidate for the position, your salary expectations and current location. You can view our recruitment privacy policy here . Acurable is a fast-growing, venture backed MedTech start-up with offices in London and Seville (and soon in the US). We create accurate and user-friendly wearable medical devices intended to be used by patients at home. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. Our award-winning, patented technology enables for the first time the automated diagnosis and management of respiratory conditions. It is the product of more than 10 years' research at Imperial College London by Acurable's founder, Professor Esther Rodriguez Villegas, and has been recognised as a breakthrough in respiratory medicine. AcuPebble has won some of the most respected awards in the industry, among them an XPrize, a Med-Tech Innovation Award and a WA4STEAM Award, to name just a few. The technology, our company and team are also frequently featured in national and global media. Recent examples include BBC News, Bloomberg TV, Fox News and Techcrunch. In 2020 our first product, AcuPebble SA100, became the first medical device in the world to obtain the CE mark for the automated diagnosis of obstructive sleep apnoea at home, and a few months later the product gained FDA clearance for home sleep apnoea testing in the US. AcuPebble SA100 is now in use within healthcare organisations across the UK and Europe, and will be launching in the USA in the coming months. At the same time we continue our research to develop new products that will fundamentally improve the lives of millions of people suffering from serious chronic conditions such as COPD, Asthma and Epilepsy. We're a small but fast-growing company with big ambitions (30 people). To achieve them, we're building a team of exceptional people who are inspired by our vision, share our values, and who have the attitude and skills required to help Acurable succeed. In return, we provide a fun, challenging and inspiring work environment where you can make a huge difference to the lives of millions of people worldwide.
Property Services Coordinator Bedford (Hybrid) Salary: £26,300 per annum The vacancy Permanent Full Time (37 hours per week) Hours are 09:.00pm Monday Friday We are looking for a Property Services Coordinator to join our busy team and oversee a range of diverse administrative duties. As a Property Service Coordinator, you will play a pivotal role in ensuring the smooth operation of our processes, managing a high volume of responsive repair queries ensuring a quick turnaround in response times, as well as processing payment of invoices using the Orchard and Total Mobile systems. Experience with these tasks would be beneficial but not mandatory as training will be provided. You must have good communication skills to be able to work well with the wider team and contractors. A good working knowledge of Microsoft Office software, Asset database software alongside housing management software packages is desirable. Attention to detail is very important and the need to identify and flag any discrepancies. Good organisational skills and the ability to prioritise workload is essential. Knowledge and experience of construction repairs and maintenance or previous experience within a repairs service and/or customer contact team would be beneficial but not essential. Please see full role profile for further details. Essential skills Experience of Microsoft Office, Asset database software or housing management software packages. Customer service experience Good communication skills Experience generating repair requests and processing invoices Amongst what we offer you is: A competitive salary of £27,300.00 to £30,975.00 dependant on qualifications and experience 28 days holiday PLUS Bank Holidays (Rising with length of service to 33 days) A generous contributory pension scheme Private health care Free life assurance Enhanced Family Leave Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application and provide two referees. Closing date: 2 nd May 2024 Interview date: To be Confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Apr 19, 2024
Full time
Property Services Coordinator Bedford (Hybrid) Salary: £26,300 per annum The vacancy Permanent Full Time (37 hours per week) Hours are 09:.00pm Monday Friday We are looking for a Property Services Coordinator to join our busy team and oversee a range of diverse administrative duties. As a Property Service Coordinator, you will play a pivotal role in ensuring the smooth operation of our processes, managing a high volume of responsive repair queries ensuring a quick turnaround in response times, as well as processing payment of invoices using the Orchard and Total Mobile systems. Experience with these tasks would be beneficial but not mandatory as training will be provided. You must have good communication skills to be able to work well with the wider team and contractors. A good working knowledge of Microsoft Office software, Asset database software alongside housing management software packages is desirable. Attention to detail is very important and the need to identify and flag any discrepancies. Good organisational skills and the ability to prioritise workload is essential. Knowledge and experience of construction repairs and maintenance or previous experience within a repairs service and/or customer contact team would be beneficial but not essential. Please see full role profile for further details. Essential skills Experience of Microsoft Office, Asset database software or housing management software packages. Customer service experience Good communication skills Experience generating repair requests and processing invoices Amongst what we offer you is: A competitive salary of £27,300.00 to £30,975.00 dependant on qualifications and experience 28 days holiday PLUS Bank Holidays (Rising with length of service to 33 days) A generous contributory pension scheme Private health care Free life assurance Enhanced Family Leave Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note the successful candidate will need to complete a basic DBS application and provide two referees. Closing date: 2 nd May 2024 Interview date: To be Confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
Customer Services Coordinator West Auckland Full Time / 12-month Fixed Term Contract Do you want to work for a company who cares for its employees & customers in equal measure? is serious about sustainability & the environmental impact of its products & processes? can provide a long-term future & personal development for those who aspire? If yes, then read on to find out more about the job on offer at Smurfit Kappa. An exciting opportunity has arisen for a Customer Service Coordinator to join our existing team as cover for maternity leave at West Auckland. Reporting to the Customer Service Team Leader, the main purpose of this role is to provide excellent customer service and to be the primary customer contact for day-to-day communications. The Customer Service Coordinator will fulfil the needs of the customer in line with agreed business processes and customer service level agreements. The successful candidate will meet and exceed the needs of the customer whilst maintaining an operational focus and deliver results that take in to account the interests of all stakeholders. Key job requirements: The main duties of the role will include: Operational Responsibility To manage customer expectations around order placement and delivery against agreed SLAs. Manage stocks against agreed levels (to be reviewed quarterly) to ensure balance between OTIF levels, production capacity and aged stock. Manage order book in line with transport planning to ensure timely delivery whilst minimising cost impact to the business. Communication Planning Liaise with other departments to maintain the most cost effective and efficient service throughout the company and ensure that customers are fully informed of issues affecting production or timescales. To create, maintain, and enhance effective working relationships with all internal and external customers. Skills, Knowledge, and Experience: A genuine interest in working with and helping customers. Good communication and presentation skills. Good presentation and a polite, tactful, and friendly character. A good understanding of numbers and planning. The ability to be flexible, decisive, and quick thinking. The ability to handle complaints and difficult situations in a patient, calm, and effective way. An understanding of computer systems and Excel. Develop good, productive working relationships with internal and external customers. What we are looking for in a person: Good team player with the willingness to support others in the team when challenges arise. Resilience to prolonged periods of disruption affecting day-to-day workload. Ability to explore all options/solutions in the event of disruption to the planned production to minimise impact for the customer. Ability to take a hands on approach to problem solving before escalating to the CS Team Leader or CS Manager. What's on offer: 25 days annual leave (plus 8 statutory) as standard Contributory pension scheme (plus ad hoc access to independent financial advice) Training & development Free on-site parking Employee Assistance - 24/7 free & confidential support to both you and your family Access to on site mental health and wellbeing support Regular health assessments (role dependent) Cycle to work scheme Who are we? We are a market-leading manufacturer of sustainable paper-based packaging. We care deeply about the health, safety and wellbeing of our employees, the communities in which we operate, and the service provided to our customers. We have an incredibly loyal and capable workforce who we invest time in developing and encourage to reach their full potential; and you too could become a valued member of our family . We strive to create a fully inclusive working environment where people from all backgrounds are free to be themselves and succeed. We value different perspectives, skills and experiences and welcome applications from all communities. We are: A Disability Confident Employer and guarantee an interview to candidates who meet our essential criteria. Open to considering flexible working, such as part-time hours, hybrid working and other flexible options. Happy to offer a wide range of Family Friendly policies including emergency time off for dependants and to provide generous maternity, paternity and adoption leave provisions for our valued colleagues.
Apr 19, 2024
Contractor
Customer Services Coordinator West Auckland Full Time / 12-month Fixed Term Contract Do you want to work for a company who cares for its employees & customers in equal measure? is serious about sustainability & the environmental impact of its products & processes? can provide a long-term future & personal development for those who aspire? If yes, then read on to find out more about the job on offer at Smurfit Kappa. An exciting opportunity has arisen for a Customer Service Coordinator to join our existing team as cover for maternity leave at West Auckland. Reporting to the Customer Service Team Leader, the main purpose of this role is to provide excellent customer service and to be the primary customer contact for day-to-day communications. The Customer Service Coordinator will fulfil the needs of the customer in line with agreed business processes and customer service level agreements. The successful candidate will meet and exceed the needs of the customer whilst maintaining an operational focus and deliver results that take in to account the interests of all stakeholders. Key job requirements: The main duties of the role will include: Operational Responsibility To manage customer expectations around order placement and delivery against agreed SLAs. Manage stocks against agreed levels (to be reviewed quarterly) to ensure balance between OTIF levels, production capacity and aged stock. Manage order book in line with transport planning to ensure timely delivery whilst minimising cost impact to the business. Communication Planning Liaise with other departments to maintain the most cost effective and efficient service throughout the company and ensure that customers are fully informed of issues affecting production or timescales. To create, maintain, and enhance effective working relationships with all internal and external customers. Skills, Knowledge, and Experience: A genuine interest in working with and helping customers. Good communication and presentation skills. Good presentation and a polite, tactful, and friendly character. A good understanding of numbers and planning. The ability to be flexible, decisive, and quick thinking. The ability to handle complaints and difficult situations in a patient, calm, and effective way. An understanding of computer systems and Excel. Develop good, productive working relationships with internal and external customers. What we are looking for in a person: Good team player with the willingness to support others in the team when challenges arise. Resilience to prolonged periods of disruption affecting day-to-day workload. Ability to explore all options/solutions in the event of disruption to the planned production to minimise impact for the customer. Ability to take a hands on approach to problem solving before escalating to the CS Team Leader or CS Manager. What's on offer: 25 days annual leave (plus 8 statutory) as standard Contributory pension scheme (plus ad hoc access to independent financial advice) Training & development Free on-site parking Employee Assistance - 24/7 free & confidential support to both you and your family Access to on site mental health and wellbeing support Regular health assessments (role dependent) Cycle to work scheme Who are we? We are a market-leading manufacturer of sustainable paper-based packaging. We care deeply about the health, safety and wellbeing of our employees, the communities in which we operate, and the service provided to our customers. We have an incredibly loyal and capable workforce who we invest time in developing and encourage to reach their full potential; and you too could become a valued member of our family . We strive to create a fully inclusive working environment where people from all backgrounds are free to be themselves and succeed. We value different perspectives, skills and experiences and welcome applications from all communities. We are: A Disability Confident Employer and guarantee an interview to candidates who meet our essential criteria. Open to considering flexible working, such as part-time hours, hybrid working and other flexible options. Happy to offer a wide range of Family Friendly policies including emergency time off for dependants and to provide generous maternity, paternity and adoption leave provisions for our valued colleagues.
Health Case Management Limited (HCML)
Manchester, Lancashire
Clinical Supply Chain Coordinator Location: Manchester (hybrid working available) Status: Full-time, permanent Salary: £24,000 We're looking for an individual to join our supplier management function to support with not just the maintenance of the network but to develop our service offering for our rehab clients. Someone that is happy to pick up the phone and strike relationships with our valued network. The ideal candidate will be not only organised on a day-to-day basis but will be able to focus and work towards the goals of our growth and development strategy. Which means a lot of spinning plates, your day to day will vary from administration to liaising with our supplier network, working with operational teams, helping to form agreements with health care providers and more. This is a fantastic opportunity for an some that is looking to enter the logistics and commercial world whilst keeping their eye on what matters, customer satisfaction and clinical outcomes. You will not only be part of the supplier management team, but you will work across all departments and become a key point of contact for all suppliers and operational leads. About the Role The Supplier Coordinator plays a valuable role at the heart of our business, maintaining, developing and coordinating supplier relationships to ensure high quality and effective service delivery to our customers. Key responsibilities: Understand and navigate the complex and extensive network of suppliers/treatment providers Monitor SLAs and supplier performance to ensure compliance with clinical standards and delivering for customer satisfaction Communicate effectively with existing suppliers, handling any concerns or issues and escalating to the Supplier Manager or Customer Experience team as necessary Perform due diligence to investigate and onboard new suppliers in accordance with expanding business needs and ensuring that they can deliver against our high standards and in line with relevant clinical regulations Provide data driven feedback about supplier performance, highlighting potential areas for improvement or expansion Sensitively coordinate the offboarding of suppliers where necessary Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills About you: Proficient in working with a variety of stakeholders and operational understanding of supply chains. High level of written and oral communication. Experience managing relationships with senior people across a range of organisations. Key skills and qualifications: A calm, confident communicator able to explain things clearly both over the phone and by email, demonstrating empathy and professionalism. Comfortable working with a range of IT systems, both typical Microsoft systems and more complex bespoke systems. Proficiency with Excel essential. Focused on delivering an excellent service with great attention to detail and a 'right-first-time' approach. Able to use an analytical approach to problem solving, using all the information available to find the best way forwards. Set high standards for yourself and able to perform in high-pressure environments. A degree (any subject applicable) or equivalent academic qualification/experience for this role Experience in a commercial and administrative duties Demonstrable experience processing high volumes of complex information and learning new systems. An understanding of pricing models, profit and loss and contracts would be an advantage but is not required as full training will be provided Experience as a Supply Chain Administrator, Supplier Coordinator, Clinical Procurement Administrator or similar would perform well in this role. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Apr 19, 2024
Full time
Clinical Supply Chain Coordinator Location: Manchester (hybrid working available) Status: Full-time, permanent Salary: £24,000 We're looking for an individual to join our supplier management function to support with not just the maintenance of the network but to develop our service offering for our rehab clients. Someone that is happy to pick up the phone and strike relationships with our valued network. The ideal candidate will be not only organised on a day-to-day basis but will be able to focus and work towards the goals of our growth and development strategy. Which means a lot of spinning plates, your day to day will vary from administration to liaising with our supplier network, working with operational teams, helping to form agreements with health care providers and more. This is a fantastic opportunity for an some that is looking to enter the logistics and commercial world whilst keeping their eye on what matters, customer satisfaction and clinical outcomes. You will not only be part of the supplier management team, but you will work across all departments and become a key point of contact for all suppliers and operational leads. About the Role The Supplier Coordinator plays a valuable role at the heart of our business, maintaining, developing and coordinating supplier relationships to ensure high quality and effective service delivery to our customers. Key responsibilities: Understand and navigate the complex and extensive network of suppliers/treatment providers Monitor SLAs and supplier performance to ensure compliance with clinical standards and delivering for customer satisfaction Communicate effectively with existing suppliers, handling any concerns or issues and escalating to the Supplier Manager or Customer Experience team as necessary Perform due diligence to investigate and onboard new suppliers in accordance with expanding business needs and ensuring that they can deliver against our high standards and in line with relevant clinical regulations Provide data driven feedback about supplier performance, highlighting potential areas for improvement or expansion Sensitively coordinate the offboarding of suppliers where necessary Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills About you: Proficient in working with a variety of stakeholders and operational understanding of supply chains. High level of written and oral communication. Experience managing relationships with senior people across a range of organisations. Key skills and qualifications: A calm, confident communicator able to explain things clearly both over the phone and by email, demonstrating empathy and professionalism. Comfortable working with a range of IT systems, both typical Microsoft systems and more complex bespoke systems. Proficiency with Excel essential. Focused on delivering an excellent service with great attention to detail and a 'right-first-time' approach. Able to use an analytical approach to problem solving, using all the information available to find the best way forwards. Set high standards for yourself and able to perform in high-pressure environments. A degree (any subject applicable) or equivalent academic qualification/experience for this role Experience in a commercial and administrative duties Demonstrable experience processing high volumes of complex information and learning new systems. An understanding of pricing models, profit and loss and contracts would be an advantage but is not required as full training will be provided Experience as a Supply Chain Administrator, Supplier Coordinator, Clinical Procurement Administrator or similar would perform well in this role. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Apr 19, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Apr 19, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Apr 19, 2024
Full time
Why Explore Learning?: Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community? If youre passionate about education, business growth, and providing exceptional customer service, join our vibrant team at Explore Learning as an Education Centre Supervisor. About us: Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Whether its online or in one of our vibrant UK tuition centres, we bring learning to life. We are a dynamic community of educators, mentors, role models, and advocates for the families we serve. Our team is defined by their genuine care for each childs growth and their unwavering commitment to excellence in everything we do. The Role: As a Centre Supervisor at Explore Learning you'll work in close partnership with the Centre Manager, and together you'll be responsible for the operation of a vibrant learning centre. Your role is multifaceted, with a strong focus on education, business growth, and customer service. You will lead and develop a team of inspiring tutors, nurture the potential of countless children, and warmly welcome new families into our educational community. What you'll be doing: Bring Our Mission to Life: Deliver an exceptional education service to our members and make a profound impact on their lives. Inspire our tutors: Role model skills to your team and ensure educational excellence. Provide Exceptional Customer Experience: Engage and delight both prospective and current families. Build Authentic Relationships: Forge meaningful connections with all members while prioritising safeguarding and member well-being. Contribute to Centre Reputation and Profitability: Be an Explore ambassador in your community, spreading the word about what we do and lay the foundation for sustainable growth through outstanding education and customer experience. Inspire Collective Goals: Motivate your team to work collaboratively towards achieving centre objectives. Create a Welcoming Environment: Value, engage, and support every team member. Whats it in for you? Training and Development: Access high-quality training and abundant opportunities for personal growth and development, as recognised by our current managers. A Unified Team: Experience the sense of unity and collective purpose that defines our entire staff, from entry-level positions to management. Witness Transformation: The most rewarding aspect of this role is watching children learn, grow, and unlock their full potential. Variety in Responsibilities: Enjoy the variety of responsibilities encompassing education, business growth, leadership and customer service. What does it take to be an Education Centre Supervisor at Explore: At Explore Learning, we teach, inspire, and change lives. We believe in taking ownership of our students progress, our personal growth, and the positive change we bring to the world. Challenges are our opportunities for innovation and growth, and our determination fuels our drive to overcome them. If you are ready to make a profound impact, embrace challenges as opportunities, and help create a brighter future for our children and communities, we invite you to apply for the role of Education Centre Supervisor at Explore Learning. Unlocking potential, together. Logistics: Starting salary: £25,750 PA + a pay progression of up to £4500 in your first year if you progress to our Centre Manager role. Contract: Full-time, permanent contract. Working Hours (Typical Week): Tuesday: 11 am - 8 pm Wednesday: 11 am - 8 pm Thursday: 11 am - 7 pm Friday: 9 am - 6 pm Saturday: 9 am - 5 pm Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship. Additional Perks: Enjoy 28 annual days off, plus 2 well-being and volunteer days. Youll also receive additional holiday time based on your length of service. You may receive an annual individual performance contribution bonus of £750 in this role, which increases to £1250 in the centre manager role. Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard. Take advantage of our referral bonus, staff discounts, enhanced parental leave, and pension options. All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children. GBP £25,750.00Yr. - GBP £25,750.00Yr.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Seasonal
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Seasonal
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client, one of the UK's leading energy providers, is looking for a Training Programme Coordinator to join their training department on-site at a Power Station in Sizewell. As a Training Programme Coordinator, you will support the training department with booking students onto initial training and other admin duties. Principal Accountabilities : Work with station departments to book students onto initial training. Maintain the training department SharePoint webpage. Carrying out scheduling of training courseswithin the specialist databases and company systems. Locates, retrieves and updates existing training records within the specialist databases and company systems Liaising closely with line personnel, training instructors and training committees Arranges Training with External Training Providers Raises, monitor and updates procurement requestions within company systems Organise and monitor trainees when carrying out training in the study base Supports the drive to 100% training compliance, including production of training compliance reports and liaising with individual departments to ensure training is correctly scheduled. Maintains organised filing systems General Administration Support General Office Duties Qualifications and Skills : Web development skills highly desirable As a minimum, entrants will be educated to GCSE/National Qualification standards (or equivalent) Candidates with these qualifications that include '4' and above grade passes in English and Mathematics will have an advantage Demonstrates to a high standard good customer interface skills along with overall good communication skills Uses Microsoft Excel and SharePoint to an advanced level Key Benefits working with Manpower: 36 days holiday accrual (pro-rata) including bank holidays Company pension scheme Access to Manpower's online training platform 'powerYOU', giving you access to hundreds of online training courses Opportunity to be selected for additional upskilling and career support through Manpower's MyPath programme Dedicated Manpower Account Specialist to provide support during your assignment If successful, you will be employed by Manpower working on a temporary assignment at our client's site and will need to undergo BPSS checks as well as a drug & alcohol test. Unfortunately, due to the number of CVs received we are unable to contact everyone in person. If you have not heard from Manpower within 15 business days of submitting your application, unfortunately, your application has not been shortlisted on this occasion.
Apr 19, 2024
Seasonal
Our client, one of the UK's leading energy providers, is looking for a Training Programme Coordinator to join their training department on-site at a Power Station in Sizewell. As a Training Programme Coordinator, you will support the training department with booking students onto initial training and other admin duties. Principal Accountabilities : Work with station departments to book students onto initial training. Maintain the training department SharePoint webpage. Carrying out scheduling of training courseswithin the specialist databases and company systems. Locates, retrieves and updates existing training records within the specialist databases and company systems Liaising closely with line personnel, training instructors and training committees Arranges Training with External Training Providers Raises, monitor and updates procurement requestions within company systems Organise and monitor trainees when carrying out training in the study base Supports the drive to 100% training compliance, including production of training compliance reports and liaising with individual departments to ensure training is correctly scheduled. Maintains organised filing systems General Administration Support General Office Duties Qualifications and Skills : Web development skills highly desirable As a minimum, entrants will be educated to GCSE/National Qualification standards (or equivalent) Candidates with these qualifications that include '4' and above grade passes in English and Mathematics will have an advantage Demonstrates to a high standard good customer interface skills along with overall good communication skills Uses Microsoft Excel and SharePoint to an advanced level Key Benefits working with Manpower: 36 days holiday accrual (pro-rata) including bank holidays Company pension scheme Access to Manpower's online training platform 'powerYOU', giving you access to hundreds of online training courses Opportunity to be selected for additional upskilling and career support through Manpower's MyPath programme Dedicated Manpower Account Specialist to provide support during your assignment If successful, you will be employed by Manpower working on a temporary assignment at our client's site and will need to undergo BPSS checks as well as a drug & alcohol test. Unfortunately, due to the number of CVs received we are unable to contact everyone in person. If you have not heard from Manpower within 15 business days of submitting your application, unfortunately, your application has not been shortlisted on this occasion.
Our client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an experienced scheduler to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be varied and busy. Hours can be flexible for a candidate experienced in Scheduling. Service Coordinator (phone number removed) FTE per annum Part time, permanent position working Monday-Friday. Please note this position is fully office based. The Role: Responsible for coordinating and scheduling all work for the engineer team- including services, remedials and call outs. Overseeing on call rota and preparing timesheets Maintain relationships with existing customer base, as well as building and developing new customer relations. Update and oversee the training matrix, preparing the training schedules for all new engineers. Processing purchase orders and liaise effectively to manage expected delivery timescale Liaise with all technical and operative colleagues across the business, including subcontractors Be a proactive contributor in developing/ introducing new systems and procedures Skills Required: Accuracy and attention to detail is crucial to this role Personable, friendly manner, with a demonstrated ability to effectively communicate A conscientious and enthusiastic team player, with a confident working style Ability to independently manage and prioritise own workload, overseeing multiple projects at a time. Nice to have - experience of dealing with engineers What's Next? If you are a motivated professional looking for a role where you can develop your career in a supportive, fast paced environment, gaining training and knowledge, do not hesitate to apply today as we are looking to recruit for this position as soon as possible. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 19, 2024
Full time
Our client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an experienced scheduler to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be varied and busy. Hours can be flexible for a candidate experienced in Scheduling. Service Coordinator (phone number removed) FTE per annum Part time, permanent position working Monday-Friday. Please note this position is fully office based. The Role: Responsible for coordinating and scheduling all work for the engineer team- including services, remedials and call outs. Overseeing on call rota and preparing timesheets Maintain relationships with existing customer base, as well as building and developing new customer relations. Update and oversee the training matrix, preparing the training schedules for all new engineers. Processing purchase orders and liaise effectively to manage expected delivery timescale Liaise with all technical and operative colleagues across the business, including subcontractors Be a proactive contributor in developing/ introducing new systems and procedures Skills Required: Accuracy and attention to detail is crucial to this role Personable, friendly manner, with a demonstrated ability to effectively communicate A conscientious and enthusiastic team player, with a confident working style Ability to independently manage and prioritise own workload, overseeing multiple projects at a time. Nice to have - experience of dealing with engineers What's Next? If you are a motivated professional looking for a role where you can develop your career in a supportive, fast paced environment, gaining training and knowledge, do not hesitate to apply today as we are looking to recruit for this position as soon as possible. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. As part of the customer experience team, you will be responsible for the delivery of communications and engagement in a public setting. Working closely with colleagues, you will support with all aspects of the scheme, engaging with key communities and stakeholders, and dealing with events. Lead public meetings and in dealing with challenging situations as they arise. This includes to support proactive communications work that influences policies, plans and decisions of key local stakeholders. Additional support to the project team and work closely with internal teams to maintain and deliver a communication strategy, as well as supporting our partners both internally and externally. About you Clear communication skills: able to produce high quality plain English letters, and engagement materials; be able to listen and negotiate; and show judgement and tact when dealing with challenging situations. Proven successes by building and coordinating relationships with internal and external customers and partners. Plan and execute successful events and manage our website Excellent organisational and time management skills Able to work effectively independently and as part of a team A positive, proactive, and hard-working attitude A clean driving license and willingness to travel are also essential If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Apr 19, 2024
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidisciplinary service. As part of the customer experience team, you will be responsible for the delivery of communications and engagement in a public setting. Working closely with colleagues, you will support with all aspects of the scheme, engaging with key communities and stakeholders, and dealing with events. Lead public meetings and in dealing with challenging situations as they arise. This includes to support proactive communications work that influences policies, plans and decisions of key local stakeholders. Additional support to the project team and work closely with internal teams to maintain and deliver a communication strategy, as well as supporting our partners both internally and externally. About you Clear communication skills: able to produce high quality plain English letters, and engagement materials; be able to listen and negotiate; and show judgement and tact when dealing with challenging situations. Proven successes by building and coordinating relationships with internal and external customers and partners. Plan and execute successful events and manage our website Excellent organisational and time management skills Able to work effectively independently and as part of a team A positive, proactive, and hard-working attitude A clean driving license and willingness to travel are also essential If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerStevin is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerStevin are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: 25,000 - 30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email (url removed) or call Debbie on (phone number removed) for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: 25,000 - 30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email (url removed) or call Debbie on (phone number removed) for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday
Apr 19, 2024
Full time
Customer Service Coordinator Harron Homes are always on the lookout for new talented people to join their team and help grow their thriving business. Successful candidates will receive ongoing support and training, with long term career prospects and job security. There are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. 6 Months FTC Key Purpose of Role- Customer Service Coordinator To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the customer service departments email inbox. Record the outcome of all telephone calls, and emails from customers and contractors. Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports. To coordinate the scheduling of the Customer Service Operatives diaries. To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes. Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required. Process PO s, invoices and undertake any contra- charging process. Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager. Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within agreed timeframes. To ensure surveys and reports from external bodies, including contractors are maintained. Be professional with internal, external staff and customers. Experience Experience of working in a similar role in a house building company (desirable). Key knowledge and skills Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes Excellent communicator and highly motivated. What we offer: Competitive Salary and full training and ongoing support Job Types: Full-time, Fixed term contract Benefits: Competitive Salary Company Pension Free Parking Full training and ongong support Free parking Schedule: 8 hour shift Monday to Friday