Parts Advisor - Porsche Bournemouth Basic Salary £24,467 pa, Plus OTE As a Parts Advisor at our Porsche Bournemouth Retail Centre, not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including: 25 days holiday per year plus Bank Holidays Family Friendly Policiesindustry leading, enhanced maternity, paternity, adoption and shared parental leave click apply for full job details
Mar 29, 2024
Full time
Parts Advisor - Porsche Bournemouth Basic Salary £24,467 pa, Plus OTE As a Parts Advisor at our Porsche Bournemouth Retail Centre, not only will you receive an excellent salary package and OTE, but also an industry leading benefits package including: 25 days holiday per year plus Bank Holidays Family Friendly Policiesindustry leading, enhanced maternity, paternity, adoption and shared parental leave click apply for full job details
We have an exciting opportunity for you to join our team as our Sales Advisor for the WP Group . WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in the supply of high-quality fuels. Being owned by one of Brazil s largest companies we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. The Sales Advisor will become part of the Customer Experience Team that will be responsible for proactive and reactive sales. In this role you will work closely with Account Managers and Business Development Managers as a sales support. Your focus will be on developing new and existing customer relationships, acquisition of lapsed business, providing market-leading customer service and ensuring the impact of all marketing and promotional activities are maximised. This pivotal role, where the attainment of targets will be achieved via teamwork and the development and retention of profitable relationships, will be appropriate for a proactive individual who approaches their work with energy, enthusiasm and smart thinking - applying problem solving skills to generate profitable customer focused solutions. This role requires previous experience working in a fast-paced environment with an ambition to succeed and achieve company s goals. Building strong relationship with internal and other colleagues will be key to ensuring the day to day needs of our customers are met. Responsibilities include: Achieve agreed sales targets through completing a consistent high level of sales calls to a new and existing customer base with a responsibility to ensure that the customers have an exceptional customer experience. Working in collaboration with WP Group s Sector Specialists to work on promotional sector driven campaigns and support WP Group s Sector specialist to drive the organisation to be a leading Sector Specialist organisation. Pro-actively seek out every opportunity on both inbound and outbound sales calls using sales skills and excellent product knowledge to offer the customer a range of products and services. Deliver on agreed service level targets including call answer rates, and completing a consistent high level of calls with a responsibility to ensure that the customers have an exceptional customer experience. Ensuring that all enquiries are responded and followed up within the agreed time scales. Utilising WP Group s CRM system to plan daily activities, maintain an agreed level of contact with our customers and to identify and re-engage with non-trading customers. Be the voice of the customer, focussed on continuous improvement across the wider business and ensuring compliance with our processes and procedures and suggesting improvements wherever necessary. Skills required: Determined, Enthusiastic and Reliable Strong communicator with the ability to influence and negotiate effectively Able to react and adapt from proactive sales to reactive sales as required Self-motivated and Achievement orientated Ability to use own initiative, multitask and perform under pressure Sets high standards & consistently achieves them Highly competent with Microsoft Office WP Group are committed to delivering a market leading customer service and will achieve this by developing a team who enjoy their work and are passionate about providing an outstanding customer experience. In return for joining us you will receive: Competitive salary 25 days holiday per annum Commission based on actual sales Life Assurance 4x basic salary Contributory Pension (4.5% Employee and 4.5% Employer contribution) Employee Perks portal, GP helpline and assistance programmes Interested in joining us and being part of a global organisation who truly value their employees, encourage development and progression? If yes, apply today, we d love to hear from you!
Mar 29, 2024
Full time
We have an exciting opportunity for you to join our team as our Sales Advisor for the WP Group . WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in the supply of high-quality fuels. Being owned by one of Brazil s largest companies we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. The Sales Advisor will become part of the Customer Experience Team that will be responsible for proactive and reactive sales. In this role you will work closely with Account Managers and Business Development Managers as a sales support. Your focus will be on developing new and existing customer relationships, acquisition of lapsed business, providing market-leading customer service and ensuring the impact of all marketing and promotional activities are maximised. This pivotal role, where the attainment of targets will be achieved via teamwork and the development and retention of profitable relationships, will be appropriate for a proactive individual who approaches their work with energy, enthusiasm and smart thinking - applying problem solving skills to generate profitable customer focused solutions. This role requires previous experience working in a fast-paced environment with an ambition to succeed and achieve company s goals. Building strong relationship with internal and other colleagues will be key to ensuring the day to day needs of our customers are met. Responsibilities include: Achieve agreed sales targets through completing a consistent high level of sales calls to a new and existing customer base with a responsibility to ensure that the customers have an exceptional customer experience. Working in collaboration with WP Group s Sector Specialists to work on promotional sector driven campaigns and support WP Group s Sector specialist to drive the organisation to be a leading Sector Specialist organisation. Pro-actively seek out every opportunity on both inbound and outbound sales calls using sales skills and excellent product knowledge to offer the customer a range of products and services. Deliver on agreed service level targets including call answer rates, and completing a consistent high level of calls with a responsibility to ensure that the customers have an exceptional customer experience. Ensuring that all enquiries are responded and followed up within the agreed time scales. Utilising WP Group s CRM system to plan daily activities, maintain an agreed level of contact with our customers and to identify and re-engage with non-trading customers. Be the voice of the customer, focussed on continuous improvement across the wider business and ensuring compliance with our processes and procedures and suggesting improvements wherever necessary. Skills required: Determined, Enthusiastic and Reliable Strong communicator with the ability to influence and negotiate effectively Able to react and adapt from proactive sales to reactive sales as required Self-motivated and Achievement orientated Ability to use own initiative, multitask and perform under pressure Sets high standards & consistently achieves them Highly competent with Microsoft Office WP Group are committed to delivering a market leading customer service and will achieve this by developing a team who enjoy their work and are passionate about providing an outstanding customer experience. In return for joining us you will receive: Competitive salary 25 days holiday per annum Commission based on actual sales Life Assurance 4x basic salary Contributory Pension (4.5% Employee and 4.5% Employer contribution) Employee Perks portal, GP helpline and assistance programmes Interested in joining us and being part of a global organisation who truly value their employees, encourage development and progression? If yes, apply today, we d love to hear from you!
Spanish Speaking Customer Service Advisor Telford, Shropshire Circa £27,000 - £28,000 Monday Friday 8.30am 5pm Permanent This is rare opportunity for a talented Spanish speaking customer services professional to join a successful growing business based in Telford click apply for full job details
Mar 29, 2024
Full time
Spanish Speaking Customer Service Advisor Telford, Shropshire Circa £27,000 - £28,000 Monday Friday 8.30am 5pm Permanent This is rare opportunity for a talented Spanish speaking customer services professional to join a successful growing business based in Telford click apply for full job details
Back 2 Work Complete Training
Ellesmere Port, Cheshire
Were recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. Customer Service Advisor benefits: Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790 click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. Customer Service Advisor benefits: Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means you could receive a possible £1,790 click apply for full job details
Back 2 Work Complete Training
Tunbridge Wells, Kent
Were recruiting for Customer Service Advisors to earn up to £20,411 per annum. Customer Service Advisor benefits: Competitive annual salary including a 5% shift allowance Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or se click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £20,411 per annum. Customer Service Advisor benefits: Competitive annual salary including a 5% shift allowance Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or se click apply for full job details
Were recruiting for Customer Service Advisors to earn £21,840 per annum. Customer Service Advisor benefits: Competitive annual salary of £21,840 Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Emplo click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn £21,840 per annum. Customer Service Advisor benefits: Competitive annual salary of £21,840 Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Emplo click apply for full job details
Pure Staff Ltd are currently recruiting for a Customer Service Advisor role working within the Admin and Secretarial sector for our fantastic client based in Wiltshire This client is very well known in the area and the sector they operate out of and is looking for an experienced Customer Service Advisor to join their expanding team. The day-to-day duties for this Customer Service Advisor role include - Sales Calls. Liaising with internal divisions and updating them accordingly. General administrative duties. Answering phone calls Previous administrator experience is required for this role. Even more beneficial if previously worked in customer service & sales-based roles. Hours of work for this Customer Service Advisor are as follows: 0830 - 17:00 Monday - Friday Pay for this position is: 11 per hour on all hours worked. Benefits of this role include: 28 days per annum annual leave (pro rata) Weekly pay and payslips viewable through an online portal Local agency with experienced consultants who are here to help you. Auto-rolled Pension Scheme (After 12 Weeks Worked) Following a successful interview for the Customer Service Advisor role the start date would be as soon as possible! This Customer Service Advisor role is temporary position. To register your interest in this Admin and Secretarial opportunity in Wiltshire. Click Apply now! Alternatively, please call the Industrial Division on (phone number removed)
Mar 29, 2024
Seasonal
Pure Staff Ltd are currently recruiting for a Customer Service Advisor role working within the Admin and Secretarial sector for our fantastic client based in Wiltshire This client is very well known in the area and the sector they operate out of and is looking for an experienced Customer Service Advisor to join their expanding team. The day-to-day duties for this Customer Service Advisor role include - Sales Calls. Liaising with internal divisions and updating them accordingly. General administrative duties. Answering phone calls Previous administrator experience is required for this role. Even more beneficial if previously worked in customer service & sales-based roles. Hours of work for this Customer Service Advisor are as follows: 0830 - 17:00 Monday - Friday Pay for this position is: 11 per hour on all hours worked. Benefits of this role include: 28 days per annum annual leave (pro rata) Weekly pay and payslips viewable through an online portal Local agency with experienced consultants who are here to help you. Auto-rolled Pension Scheme (After 12 Weeks Worked) Following a successful interview for the Customer Service Advisor role the start date would be as soon as possible! This Customer Service Advisor role is temporary position. To register your interest in this Admin and Secretarial opportunity in Wiltshire. Click Apply now! Alternatively, please call the Industrial Division on (phone number removed)
Back 2 Work Complete Training
Huddersfield, Yorkshire
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
Back 2 Work Complete Training
Middlesbrough, Yorkshire
Were recruiting for Customer Service Advisors working hybrid to earn £20,790 per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including materni click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors working hybrid to earn £20,790 per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including materni click apply for full job details
Business Development Manager (Wilder Marches) Salary: £15,610 - £16,571 pro rata (FTE £39,024-£41,427 per annum ) Location: Home based Some travel to Shrewsbury office and other locations within the project area will be required. Part Time, 21 hours per week Fixed Term - 8-month duration, likely commencing June 2024 Closing Date: 28th March 2024 1st Interviews: WC 8th April 2024 The Wilder Marches is an iconic cultural and ecological landscape straddling the English Welsh border, broadly defined by the Radnorshire Hills and Clun & NW Herefordshire national landscape character areas. Wilder Marches is also the name of a new initiative to bring about nature s recovery by creating and restoring habitat at scale in partnership with land managers and other agencies. The project is currently in a development phase, with the aim of this phase is to create specific projects, to secure funding for expansion, and to begin building a team of land management, green finance advisors, and project officers. One of these workstreams is the establishment of a business model that will be sustainable in the long term. This will be the primary responsibility of the successful candidate to further develop and deliver. Due to upcoming maternity leave, there is an opportunity to join the Wilder Marches team as Business Development Manager on a fixed term basis. The successful candidate will be primarily responsible for developing new business models leveraging emerging green finance 2 approaches to support nature s recover to enable long term programme sustainability and delivery. The candidate will be expected to research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services. They will develop business models and plans to enable sustainable revenue for the programme. The candidate will present findings to the steering board for approval, and then provide a detailed road map to enable delivery of this. Some operational work including establishment of legal structures, development of a customer base and contract management may be required as part of the role. What we re looking for: o Commercial acumen with proven experience within the private, public, or charitable sector; especially regarding designing and implementing sustainable business models. o Financial budgeting experience, with the ability to forecast, analyse and model income and expenditure. o Motivated entrepreneurial mindset, with the ability to manage own time effectively to deliver results. o Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. o Strong planning and project management skills. o An understanding of emerging green finance mechanisms, such as Biodiversity Net Gain, Carbon and Nutrient Neutrality, or ability to effectively upskill in this area. Please note some evening and weekend work may be required from time to time. Time off in lieu of hours worked will be given if requested. The rate for full time per annum is £39,024-£41,427 for this role, please note as this role is for an 8-month period the salary is: £26,016 - £27,618 dependant on experience FTE We will consider those who would prefer to work on a consultancy basis. Please state this in your application if this is the case. Why work for us - benefits we offer: o Flexible working o Home working o Salary sacrifice scheme o Generous pension o Employee Assistance Programme o Support with training and development to assist career progression o Inclusive & supportive work atmosphere We value passion, respect, trust, integrity, strength in diversity, and pragmatic activism. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. No enquiries from agencies or for further advertising will be taken. About us: Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Mar 29, 2024
Contractor
Business Development Manager (Wilder Marches) Salary: £15,610 - £16,571 pro rata (FTE £39,024-£41,427 per annum ) Location: Home based Some travel to Shrewsbury office and other locations within the project area will be required. Part Time, 21 hours per week Fixed Term - 8-month duration, likely commencing June 2024 Closing Date: 28th March 2024 1st Interviews: WC 8th April 2024 The Wilder Marches is an iconic cultural and ecological landscape straddling the English Welsh border, broadly defined by the Radnorshire Hills and Clun & NW Herefordshire national landscape character areas. Wilder Marches is also the name of a new initiative to bring about nature s recovery by creating and restoring habitat at scale in partnership with land managers and other agencies. The project is currently in a development phase, with the aim of this phase is to create specific projects, to secure funding for expansion, and to begin building a team of land management, green finance advisors, and project officers. One of these workstreams is the establishment of a business model that will be sustainable in the long term. This will be the primary responsibility of the successful candidate to further develop and deliver. Due to upcoming maternity leave, there is an opportunity to join the Wilder Marches team as Business Development Manager on a fixed term basis. The successful candidate will be primarily responsible for developing new business models leveraging emerging green finance 2 approaches to support nature s recover to enable long term programme sustainability and delivery. The candidate will be expected to research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services. They will develop business models and plans to enable sustainable revenue for the programme. The candidate will present findings to the steering board for approval, and then provide a detailed road map to enable delivery of this. Some operational work including establishment of legal structures, development of a customer base and contract management may be required as part of the role. What we re looking for: o Commercial acumen with proven experience within the private, public, or charitable sector; especially regarding designing and implementing sustainable business models. o Financial budgeting experience, with the ability to forecast, analyse and model income and expenditure. o Motivated entrepreneurial mindset, with the ability to manage own time effectively to deliver results. o Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. o Strong planning and project management skills. o An understanding of emerging green finance mechanisms, such as Biodiversity Net Gain, Carbon and Nutrient Neutrality, or ability to effectively upskill in this area. Please note some evening and weekend work may be required from time to time. Time off in lieu of hours worked will be given if requested. The rate for full time per annum is £39,024-£41,427 for this role, please note as this role is for an 8-month period the salary is: £26,016 - £27,618 dependant on experience FTE We will consider those who would prefer to work on a consultancy basis. Please state this in your application if this is the case. Why work for us - benefits we offer: o Flexible working o Home working o Salary sacrifice scheme o Generous pension o Employee Assistance Programme o Support with training and development to assist career progression o Inclusive & supportive work atmosphere We value passion, respect, trust, integrity, strength in diversity, and pragmatic activism. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. No enquiries from agencies or for further advertising will be taken. About us: Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors to earn up to £ 38,000 per annum. Customer Service Advisor benefits: Uncapped commission plan. A positive, collaborative and supportive working culture. Tailored in-house sales training provided to develop and build on your skills. Hybrid working - 2 days working from home Monday to Friday between 9am and 5pm click apply for full job details
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high-performing teams - jam-packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must-haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship-shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Mar 29, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high-performing teams - jam-packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must-haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship-shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Back 2 Work Complete Training
Stockton-on-tees, County Durham
Were recruiting for Customer Service Advisors working hybridto earn£20,790per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including maternity, click apply for full job details
Mar 29, 2024
Full time
Were recruiting for Customer Service Advisors working hybridto earn£20,790per annum. Customer Service Advisor benefits: 28 days annual leave plus 8 public holidays Option to buy/sell up to annual leave Flexi-time and flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including maternity, click apply for full job details
SGS United Kingdom Limited
Cambridge, Cambridgeshire
Company Description SGS provide the worlds most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards click apply for full job details
Mar 29, 2024
Seasonal
Company Description SGS provide the worlds most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards click apply for full job details
Are you looking to develop your retail/sales experience and develop your career, whilst learning lots of new skills? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and very secure industry. My client welcome applicants from all different types of retail backgrounds. Job Purpose: This is a great opportunity to work as part of a small, friendly team at a brand new storage facility, providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Core Responsibilities: Sales/Customer Service Ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 24,960 + bonuses - this is the entry pay grade and there are 4 pay grades to this role; The roles is based in Hall Green, Birmingham, but the post holder must be flexible and willing to provide cover at the other neighbouring locations when called upon to do so too (Travelling Expenses will be covered by the company; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
Mar 29, 2024
Full time
Are you looking to develop your retail/sales experience and develop your career, whilst learning lots of new skills? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and very secure industry. My client welcome applicants from all different types of retail backgrounds. Job Purpose: This is a great opportunity to work as part of a small, friendly team at a brand new storage facility, providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Core Responsibilities: Sales/Customer Service Ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 24,960 + bonuses - this is the entry pay grade and there are 4 pay grades to this role; The roles is based in Hall Green, Birmingham, but the post holder must be flexible and willing to provide cover at the other neighbouring locations when called upon to do so too (Travelling Expenses will be covered by the company; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
I m looking for an Inbound Admin Advisor for a leading Medical Equipment Supplier and Manufacturer based in High Wycombe. My client is associated with a world leading manufacturer and stock and supply over 35,000 products. As a Sales Advisor you are responsible for managing customer issues and queries, placing orders and processing escalations across a number of communication channels. You will confidently liaise with different departments and communicate to higher levels within the business. Determine customer requirements and identify the best solutions in-line with company processes and procedures. Process customer orders via calls, emails or web orders. Accurately process and manage enquiries, quotes, sales orders and invoices. Use internal CRM systems to accurately record customer conversations, resolutions & sales orders. To pro-actively promote new products and support the customer s needs and requirements. Collaborate with Sale Reps to continuously improve customer service and sales growth. To charge the correct carriage as applicable. To work collectively as a team, supporting each other and the rest of the business to give the customer the best experience possible. Salary £24K-£26K + Bonus Hours 8 00 + overtime available Location High Wycombe (Office based) Please get in touch with (url removed)
Mar 29, 2024
Full time
I m looking for an Inbound Admin Advisor for a leading Medical Equipment Supplier and Manufacturer based in High Wycombe. My client is associated with a world leading manufacturer and stock and supply over 35,000 products. As a Sales Advisor you are responsible for managing customer issues and queries, placing orders and processing escalations across a number of communication channels. You will confidently liaise with different departments and communicate to higher levels within the business. Determine customer requirements and identify the best solutions in-line with company processes and procedures. Process customer orders via calls, emails or web orders. Accurately process and manage enquiries, quotes, sales orders and invoices. Use internal CRM systems to accurately record customer conversations, resolutions & sales orders. To pro-actively promote new products and support the customer s needs and requirements. Collaborate with Sale Reps to continuously improve customer service and sales growth. To charge the correct carriage as applicable. To work collectively as a team, supporting each other and the rest of the business to give the customer the best experience possible. Salary £24K-£26K + Bonus Hours 8 00 + overtime available Location High Wycombe (Office based) Please get in touch with (url removed)
Monday to Friday 8am to 4.30pm - Parts Advisor/ Stores Assistant Fun,Friendly working environment! Role and Responsibilities: Duties will include but not be limited to; Daily contact with suppliers for parts returns Update incorrect parts spreadsheets daily Ensuring we receive credits for all accepted returned parts Work in conjunction with the Stores teams to ensure that any parts that are no longer req click apply for full job details
Mar 29, 2024
Full time
Monday to Friday 8am to 4.30pm - Parts Advisor/ Stores Assistant Fun,Friendly working environment! Role and Responsibilities: Duties will include but not be limited to; Daily contact with suppliers for parts returns Update incorrect parts spreadsheets daily Ensuring we receive credits for all accepted returned parts Work in conjunction with the Stores teams to ensure that any parts that are no longer req click apply for full job details
Sales Advisor Job Req ID: 28146 Posting Date: 7 Mar 2024 Function: EE Contact Centres Unit: Consumer Location: Contact Centre (EE), Newcastle, United Kingdom Salary: 23,504.00 Where: EE North Tyneside (Cobalt Business Park) Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Mar 29, 2024
Full time
Sales Advisor Job Req ID: 28146 Posting Date: 7 Mar 2024 Function: EE Contact Centres Unit: Consumer Location: Contact Centre (EE), Newcastle, United Kingdom Salary: 23,504.00 Where: EE North Tyneside (Cobalt Business Park) Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Job Description OTE - £30,000 - Uncapped Commission - Career ProgressionAt William H Brown, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Norwich . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03925
Mar 29, 2024
Full time
Job Description OTE - £30,000 - Uncapped Commission - Career ProgressionAt William H Brown, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Norwich . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03925
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Mar 29, 2024
Full time
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details