Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Apr 18, 2024
Full time
Are you looking for a great opportunity to develop your career with a market-leading company? Then we would love to hear from you! The Customer Service Advisor will be a vital part of the Packaging team. You will be responsible for maintaining excellent customer relationships with international key accounts. This position will suit an engaging, confident, well-organised individual with the ability to prioritise their workload and an excellent eye for attention to detail. Role Overview Respond to customer enquiries by providing prices, product information, quotes, and samples. Deal with and resolve any customer complaints by liaising with Logistics and Credit Control to maintain effective customer relationships. Process stock and customer orders (received by telephone and email), completing administrative processes of order transactions directly into SAP. Keep order trackers updated for UK, Export and PDF orders. Ensure personal performance standards are met on a daily basis in line with KPIs, targets, values and behaviours. Interact with the Key Account Manager on a daily basis to support the development of action plans for Blue Chip clients within their portfolio. Ensure compliance is met by providing support with the export processes, couriers, and warehouse. Responsible for internal workload, including allocation and prioritisation of daily tasks, reporting for customers, and monitoring prices and exchange rates. Supporting the team with all export accounts. Undertake all necessary planning for any peak key promotional days. Benefits A healthy and achievable quarterly bonus based on team and company performance A commitment to your training and development Company contributory pension and life assurance scheme Flexible buy/sell holiday scheme Eye care vouchers Cycle to work scheme Fiat discount offer Free parking provided Essential Skills A customer-first approach with strong relationship-building skills Confidence in customer service principles, account management, and customer satisfaction Excellent telephone manner Ability to prioritise workload and multi-task Capability to demonstrate a high level of accuracy and attention to detail Good IT skills with a working knowledge of Microsoft Office Desirable Skills Knowledge of products/services would be a benefit but not necessary to this Customer Service Advisor role. About Company Antalis is a progressive, market-leading business with a strong culture of teamwork and collaboration and a set of core values that help us deliver the customer experience that we pride ourselves on. We are known for innovation, expertise, and service; the skill and quality of our teams are our main assets when it comes to winning our customers' trust. Wherever you work in our organisation, your contribution as an individual and as a member of a team is essential to our collective performance. This is a great chance to join a developing business with big ambitions and have a significant impact. With future career opportunities as you and the business grow. Apply for this Customer Service role today!
Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Medigold Health is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front line, call handling, providing information, ensuring full customer satisfaction, and providing support and comprehensive product / service information to customers. MAIN OBJECTIVES Working onsite as part of the team providing the occupational health service within our clients premise and work to promote a culture of customer satisfaction by delivering timely and accurate responses to our customer s needs. Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data. Trained and provided with the tools and technology to respond to our customer s needs, our Client Service Advisors can enjoy working on a variety of tasks throughout the working day with excellent service to our onsite client as the goal. Listening and connecting with both our customers and our internal departments to address customer s needs, our teams are problem solvers, who constantly strive to improve the customer experience. Supporting the onsite operational and clinical teams to ensure delivery of services within contractual agreements. REQUIREMENTS FOR THIS ROLE Previous customer service skills and experience. Proficient in handling inbound and outbound calls, listening to customers needs and requests providing helpful solutions to their problems. Proficient use of Microsoft Office and IT Solutions. Diary management experience. Ability to rationalise competing priorities. Confident communicator. Providing services to meet quality assurance targets. Working to and maintaining Internal and external KPI s. Maintaining accurate customer service record. CORE SKILLS & BEHAVIOURS Problem Solving Skills. Ability to drive own personal performance and development. Managing a complex workload. Attentive Interpersonal skills. Ability to adapt and embrace change quickly and successfully. Communication skills and strong command. Work independently and cooperatively as part of a team. Attention to detail. Understand the priorities of the organisation and translate them into service priorities. Responsible. Well Organised. Professional in appearance and approach. Able to work alone or as a team. Trustworthy and Honest. Calm under pressure. Willing to learn new skills. Efficient. Enthusiastic and Proactive. Possess a positive can-do attitude. HOW TO APPLY Interested in this Customer Service Administrator opportunity? Click apply and you will be redirected to our recruitment system/website to complete your application.
Apr 18, 2024
Full time
Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Medigold Health is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front line, call handling, providing information, ensuring full customer satisfaction, and providing support and comprehensive product / service information to customers. MAIN OBJECTIVES Working onsite as part of the team providing the occupational health service within our clients premise and work to promote a culture of customer satisfaction by delivering timely and accurate responses to our customer s needs. Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data. Trained and provided with the tools and technology to respond to our customer s needs, our Client Service Advisors can enjoy working on a variety of tasks throughout the working day with excellent service to our onsite client as the goal. Listening and connecting with both our customers and our internal departments to address customer s needs, our teams are problem solvers, who constantly strive to improve the customer experience. Supporting the onsite operational and clinical teams to ensure delivery of services within contractual agreements. REQUIREMENTS FOR THIS ROLE Previous customer service skills and experience. Proficient in handling inbound and outbound calls, listening to customers needs and requests providing helpful solutions to their problems. Proficient use of Microsoft Office and IT Solutions. Diary management experience. Ability to rationalise competing priorities. Confident communicator. Providing services to meet quality assurance targets. Working to and maintaining Internal and external KPI s. Maintaining accurate customer service record. CORE SKILLS & BEHAVIOURS Problem Solving Skills. Ability to drive own personal performance and development. Managing a complex workload. Attentive Interpersonal skills. Ability to adapt and embrace change quickly and successfully. Communication skills and strong command. Work independently and cooperatively as part of a team. Attention to detail. Understand the priorities of the organisation and translate them into service priorities. Responsible. Well Organised. Professional in appearance and approach. Able to work alone or as a team. Trustworthy and Honest. Calm under pressure. Willing to learn new skills. Efficient. Enthusiastic and Proactive. Possess a positive can-do attitude. HOW TO APPLY Interested in this Customer Service Administrator opportunity? Click apply and you will be redirected to our recruitment system/website to complete your application.
My client is current looking for an experienced Senior IFA Administrator to join their team in central Manchester. The role Support and provide a full administration service to the Advisors and Head of Wealth Planning in researching the client's needs and developing appropriate recommendations Proactively completing research and analysis of the client case and of the market of solutions Drafting high quality advice suitability recommendations Other tasks include dealing with Valuations Information gathering Salesforce management AML HNW certificates Produce and collate all the relevant pre-meeting paperwork Prepare and process all new business applications and documentation Ensure that all fees/invoices are checked, sent and chased as required Follow through all business processing to completion, closely monitoring the progression of each case while ensuring the pod and the clients are kept fully informed Trade reconciliation Payments Initial client onboarding Invoices Custodian report data gathering LOAs/chasing information Experience Good knowledge of HNW and ultra HNW clients and their families and trusts Strong financial planning understanding of markets Should be or be working to level 4 diploma level qualification Excellent administrative skills, with an eye for detail ensuring a high level of accuracy in all areas of work Strong communication Strong understanding of policies, systems and processes Good task management and basic project skills to provide strong coordination Professionalism - self driven development of technical knowledge and qualifications Keeping up to date on technical, legislative/regulatory changes in your respective markets to enable the proposition to develop and evolve Identifying and developing solutions to provide innovative client solutions Bring into the firm ideas and concepts to improve what and how we deliver for clients Benefits include 30 days holiday plus bank holidays Private medical insurance - currently provided by Bupa Death in service cover -8x salary Employer pension contribution up to 8% depending on salary Access to Enjoy Benefits Childcare scheme Discretionary bonus scheme Additional holiday allowance for special occasions, wedding, first day of school, graduation etc. For more information please contact me on or email Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Apr 18, 2024
Full time
My client is current looking for an experienced Senior IFA Administrator to join their team in central Manchester. The role Support and provide a full administration service to the Advisors and Head of Wealth Planning in researching the client's needs and developing appropriate recommendations Proactively completing research and analysis of the client case and of the market of solutions Drafting high quality advice suitability recommendations Other tasks include dealing with Valuations Information gathering Salesforce management AML HNW certificates Produce and collate all the relevant pre-meeting paperwork Prepare and process all new business applications and documentation Ensure that all fees/invoices are checked, sent and chased as required Follow through all business processing to completion, closely monitoring the progression of each case while ensuring the pod and the clients are kept fully informed Trade reconciliation Payments Initial client onboarding Invoices Custodian report data gathering LOAs/chasing information Experience Good knowledge of HNW and ultra HNW clients and their families and trusts Strong financial planning understanding of markets Should be or be working to level 4 diploma level qualification Excellent administrative skills, with an eye for detail ensuring a high level of accuracy in all areas of work Strong communication Strong understanding of policies, systems and processes Good task management and basic project skills to provide strong coordination Professionalism - self driven development of technical knowledge and qualifications Keeping up to date on technical, legislative/regulatory changes in your respective markets to enable the proposition to develop and evolve Identifying and developing solutions to provide innovative client solutions Bring into the firm ideas and concepts to improve what and how we deliver for clients Benefits include 30 days holiday plus bank holidays Private medical insurance - currently provided by Bupa Death in service cover -8x salary Employer pension contribution up to 8% depending on salary Access to Enjoy Benefits Childcare scheme Discretionary bonus scheme Additional holiday allowance for special occasions, wedding, first day of school, graduation etc. For more information please contact me on or email Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Team Leader: Administrative Support Specialist at a Wealth Management firm The Salary range for a Client Support Team Leader is up to £35,000 + Bonus & hybrid working 4 days in the office and 1 from home Are you ready to play a pivotal role in our thriving Wealth Management practice? We're seeking a proactive Administrative Support Specialist to oversee and delegate work efficiently within the Client Support team assisting the Financial Advisers. As a key player, you'll ensure that all incoming tasks are handled promptly and effectively. About Us: We're a forward-thinking practice committed to excellence. Our team collaborates seamlessly to achieve outstanding results. Your Role: As an Administrative Support Specialist, your responsibilities will include: Work Delegation: Efficiently assign tasks within the PODs, creating specific workflows. Third-Party Coordination: Liaise with contractors, such as Virtual Support, to maintain high standards. Case Tracking: Ensure timely updates on all ongoing work. Advisor Expectations: Be the communication channel for the administration team. Technical Assistance: Provide high-level support to the Practice. Pre-meeting Preparation: Assist with arrangements and post-meeting follow-up. Client File Management: Accurately update records on Salesforce CRM. Training: Mentor less experienced team members. Application Processing: Record management information and progress applications. Client Communication: Handle incoming calls confidently and professionally. Review and Suitability Letters: Prepare and take full responsibility for client files. Requirements: Industry Experience: Previous work in an IFA or Wealth Management environment. Regulatory Knowledge: Stay up-to-date with relevant regulations and legislation. Ready to shape our success? Apply now and be part of our dynamic team!
Apr 18, 2024
Full time
Team Leader: Administrative Support Specialist at a Wealth Management firm The Salary range for a Client Support Team Leader is up to £35,000 + Bonus & hybrid working 4 days in the office and 1 from home Are you ready to play a pivotal role in our thriving Wealth Management practice? We're seeking a proactive Administrative Support Specialist to oversee and delegate work efficiently within the Client Support team assisting the Financial Advisers. As a key player, you'll ensure that all incoming tasks are handled promptly and effectively. About Us: We're a forward-thinking practice committed to excellence. Our team collaborates seamlessly to achieve outstanding results. Your Role: As an Administrative Support Specialist, your responsibilities will include: Work Delegation: Efficiently assign tasks within the PODs, creating specific workflows. Third-Party Coordination: Liaise with contractors, such as Virtual Support, to maintain high standards. Case Tracking: Ensure timely updates on all ongoing work. Advisor Expectations: Be the communication channel for the administration team. Technical Assistance: Provide high-level support to the Practice. Pre-meeting Preparation: Assist with arrangements and post-meeting follow-up. Client File Management: Accurately update records on Salesforce CRM. Training: Mentor less experienced team members. Application Processing: Record management information and progress applications. Client Communication: Handle incoming calls confidently and professionally. Review and Suitability Letters: Prepare and take full responsibility for client files. Requirements: Industry Experience: Previous work in an IFA or Wealth Management environment. Regulatory Knowledge: Stay up-to-date with relevant regulations and legislation. Ready to shape our success? Apply now and be part of our dynamic team!
Job Title: Programme Assistant Directorate: Economic, Youth and Sustainable Development Directorate Pay: £30,497 (18.26 p/h) Duration: 9 months Reports To: Debt Management Adviser, Debt Management Unit, Economic, Youth and Sustainable Development Directorate General Information: The Programme Assistant will be part of the Debt Management Unit (DMU) which is a part of the Economic, Youth and Sustainable Development Directorate (EYSD). The DMU provides an integrated package of technical assistance in debt management through policy advisory support, capacity building activities, and provision of debt management solutions for strengthening and reforming debt management framework, policy, and operations. Project: The DMU is implementing a multi-year donor-funded debt reform project in The Bahamas. The project aims to promote long-term public debt sustainability by enhancing institutional capacity for effective public debt management. Job Summary: The Programme Assistant will be responsible for providing administrative, management, and technical support in the implementation and reporting of the project. They will ensure that the project delivers value for money to the project donor, demonstrates clear impact within a results-based management framework. Task Description: Coordinate project activities, supporting the Project Manager in strategic planning and systematic coordination of project activities. Support day-to-day project activity implementation and overall coordination. Support the elaboration of Terms of Reference and consultants' selection process for the Project consistent with the Procurement Policy. Prepare and apply the funds as budgeted for the various components of the project activities and the quarterly project. Support in organizing spot check and auditing activities for the Project and coordinating with the auditors. Prepare draft text and figures for the timely preparation and compilation of the Project Annual/Quarterly Work Plans and Progress/Final substantial and financial reports. Maintain up-to-date files and records of project documentation. Provide logistical support for workshops and other meetings as tasked by the project manager. Process project-related travel arrangements. Provide logistics and backstopping support to experts/consultants, staff, and government counterparts towards the achievement of project objectives. Ensure proper professional relationships with the Debt Management Office. Adhere to the Gender Equality values of our client as enshrined in our clients Gender Equality Policy. Perform any other duties that may be required from time to time. Education: Bachelor's degree or its equivalent in international development, law, social sciences, public administration, project management, or other relevant field. Experience: A minimum of three years' experience in a relevant field. Project administration experience in the field of development cooperation including in grant management. Proven experience in financial and logistics management and reporting. Excellent Knowledge of Microsoft Office packages including Word and Excel. Knowledge of cybercrime, cybersecurity, and criminal justice issues is an advantage.
Apr 18, 2024
Full time
Job Title: Programme Assistant Directorate: Economic, Youth and Sustainable Development Directorate Pay: £30,497 (18.26 p/h) Duration: 9 months Reports To: Debt Management Adviser, Debt Management Unit, Economic, Youth and Sustainable Development Directorate General Information: The Programme Assistant will be part of the Debt Management Unit (DMU) which is a part of the Economic, Youth and Sustainable Development Directorate (EYSD). The DMU provides an integrated package of technical assistance in debt management through policy advisory support, capacity building activities, and provision of debt management solutions for strengthening and reforming debt management framework, policy, and operations. Project: The DMU is implementing a multi-year donor-funded debt reform project in The Bahamas. The project aims to promote long-term public debt sustainability by enhancing institutional capacity for effective public debt management. Job Summary: The Programme Assistant will be responsible for providing administrative, management, and technical support in the implementation and reporting of the project. They will ensure that the project delivers value for money to the project donor, demonstrates clear impact within a results-based management framework. Task Description: Coordinate project activities, supporting the Project Manager in strategic planning and systematic coordination of project activities. Support day-to-day project activity implementation and overall coordination. Support the elaboration of Terms of Reference and consultants' selection process for the Project consistent with the Procurement Policy. Prepare and apply the funds as budgeted for the various components of the project activities and the quarterly project. Support in organizing spot check and auditing activities for the Project and coordinating with the auditors. Prepare draft text and figures for the timely preparation and compilation of the Project Annual/Quarterly Work Plans and Progress/Final substantial and financial reports. Maintain up-to-date files and records of project documentation. Provide logistical support for workshops and other meetings as tasked by the project manager. Process project-related travel arrangements. Provide logistics and backstopping support to experts/consultants, staff, and government counterparts towards the achievement of project objectives. Ensure proper professional relationships with the Debt Management Office. Adhere to the Gender Equality values of our client as enshrined in our clients Gender Equality Policy. Perform any other duties that may be required from time to time. Education: Bachelor's degree or its equivalent in international development, law, social sciences, public administration, project management, or other relevant field. Experience: A minimum of three years' experience in a relevant field. Project administration experience in the field of development cooperation including in grant management. Proven experience in financial and logistics management and reporting. Excellent Knowledge of Microsoft Office packages including Word and Excel. Knowledge of cybercrime, cybersecurity, and criminal justice issues is an advantage.
Our client are a leading insurance and risk management advisor to the Heritage Building and Museum sector, offering specialist advice and best in class service to a broad range of clients. As a business, they have a real focus on their staff, prioritising work/life balance, creating a culture which supports and develops individuals to allow them the very best opportunities to succeed in all areas o click apply for full job details
Apr 18, 2024
Full time
Our client are a leading insurance and risk management advisor to the Heritage Building and Museum sector, offering specialist advice and best in class service to a broad range of clients. As a business, they have a real focus on their staff, prioritising work/life balance, creating a culture which supports and develops individuals to allow them the very best opportunities to succeed in all areas o click apply for full job details
Job Title: Company Secretary Location: Barnsley Employment Type: Permanent Part-Time (up to 3 days) Salary: £85,000 - £95,000 Benefits: Bonus, Car Allowance, and more We are currently searching for a highly skilled and meticulously organised Company Secretary to join our client in Barnsley. The chosen candidate will hold a pivotal role in ensuring the seamless operation of the organisation by providing expert counsel and assistance on all legal and regulatory matters. Ideally, candidates will possess prior experience within a PLC for an AIM listed organisation, with a track record of implementing changes to corporate governance codes and developing ESG strategies. Responsibilities: Serve as the primary liaison for all legal and regulatory matters concerning the company Ensure adherence to pertinent laws and regulations, encompassing company law, tax law, employment law, and health and safety regulations Maintain precise and current records of all company meetings, decisions, and actions Oversee all company filings and submissions to relevant authorities Offer counsel and direction to the board of directors and senior management regarding legal and regulatory concerns Coordinate with external legal and financial advisors as necessary Provide guidance on corporate governance matters and uphold compliance with best practices Manage the companies interactions with shareholders and other stakeholders Guarantee the currency and alignment of all company policies and procedures with legal and regulatory standards Contribute to the formulation of the company's strategic plans and objectives Requirements: Demonstrated experience as a Company Secretary or in a similar capacity Experience within a PLC Profound understanding of company law and regulations Excellent communication and interpersonal skills Meticulous attention to detail and a commitment to accuracy Strong analytical and problem-solving proficiencies Proficiency in Microsoft Office and relevant software applications Relevant professional qualifications (e.g., ICSA) would be advantageous If you meet the above requirements and are looking for a challenging and rewarding role as a Company Secretary in Barnsley, we would love to hear from you.
Apr 18, 2024
Full time
Job Title: Company Secretary Location: Barnsley Employment Type: Permanent Part-Time (up to 3 days) Salary: £85,000 - £95,000 Benefits: Bonus, Car Allowance, and more We are currently searching for a highly skilled and meticulously organised Company Secretary to join our client in Barnsley. The chosen candidate will hold a pivotal role in ensuring the seamless operation of the organisation by providing expert counsel and assistance on all legal and regulatory matters. Ideally, candidates will possess prior experience within a PLC for an AIM listed organisation, with a track record of implementing changes to corporate governance codes and developing ESG strategies. Responsibilities: Serve as the primary liaison for all legal and regulatory matters concerning the company Ensure adherence to pertinent laws and regulations, encompassing company law, tax law, employment law, and health and safety regulations Maintain precise and current records of all company meetings, decisions, and actions Oversee all company filings and submissions to relevant authorities Offer counsel and direction to the board of directors and senior management regarding legal and regulatory concerns Coordinate with external legal and financial advisors as necessary Provide guidance on corporate governance matters and uphold compliance with best practices Manage the companies interactions with shareholders and other stakeholders Guarantee the currency and alignment of all company policies and procedures with legal and regulatory standards Contribute to the formulation of the company's strategic plans and objectives Requirements: Demonstrated experience as a Company Secretary or in a similar capacity Experience within a PLC Profound understanding of company law and regulations Excellent communication and interpersonal skills Meticulous attention to detail and a commitment to accuracy Strong analytical and problem-solving proficiencies Proficiency in Microsoft Office and relevant software applications Relevant professional qualifications (e.g., ICSA) would be advantageous If you meet the above requirements and are looking for a challenging and rewarding role as a Company Secretary in Barnsley, we would love to hear from you.
Focus Search and Selection
Solihull, West Midlands
Job Title: Independent Financial Advisor (IFA) Administrator Location: Birmingham, UK Salary: Up to £30,000 per annum, depending on experience Join an award-winning financial services firm dedicated to providing exceptional financial planning and investment management services to clients With a commitment to excellence and a client-centric approach, they pride themselves on delivering personalised solutions tailored to each individual's financial goals and aspirations. Requirements: Client Support: Assist financial advisors in preparing client meetings, including gathering necessary documentation, organising client files, and scheduling appointments. Administrative Tasks: Handle a variety of administrative tasks, such as processing new business applications, maintaining client records, and responding to client inquiries via phone and email. Compliance Assistance: Ensure compliance with regulatory requirements by accurately maintaining records, adhering to company policies and procedures, and assisting with regulatory reporting as needed. Communication: Serve as a primary point of contact for clients, liaising between clients and advisors to address inquiries, resolve issues, and provide updates on the status of transactions or requests. Requirements: Previous experience in a similar role within the financial services industry, ideally within an independent financial advisory firm. Strong organisational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Excellent communication skills, both verbal and written, with a professional and customer-focused demeanor. Benefits: Competitive salary up to £30,000 per annum, commensurate with experience. Opportunities for professional development and career advancement within a supportive and collaborative work environment. Comprehensive benefits package, including pension contributions, healthcare coverage, and generous holiday allowance. Join our award-winning client and take the next step in your career as an IFA Administrator. Apply now to become part of a dynamic firm dedicated to helping clients achieve their financial goals with confidence and peace of mind. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief. Job Title: Independent Financial Advisor (IFA) Administrator Location: Birmingham, UK Company: Join an award-winning financial services firm dedicated to providing exceptional financial planning and investment management services to clients. With a commitment to excellence and a client-centric approach, we pride ourselves on delivering personalized solutions tailored to each individual's financial goals and aspirations. Salary: Up to £30,000 per annum, depending on experience Role Overview: We are seeking a talented and proactive Independent Financial Advisor (IFA) Administrator to join our dynamic team in Birmingham. The successful candidate will play a crucial role in supporting our team of financial advisors by providing administrative assistance and ensuring the smooth operation of day-to-day activities. Key Responsibilities: Client Support: Assist financial advisors in preparing client meetings, including gathering necessary documentation, organizing client files, and scheduling appointments. Administrative Tasks: Handle a variety of administrative tasks, such as processing new business applications, maintaining client records, and responding to client inquiries via phone and email. Compliance Assistance: Ensure compliance with regulatory requirements by accurately maintaining records, adhering to company policies and procedures, and assisting with regulatory reporting as needed. Communication: Serve as a primary point of contact for clients, liaising between clients and advisors to address inquiries, resolve issues, and provide updates on the status of transactions or requests. Team Collaboration: Collaborate closely with other team members, including financial advisors, paraplanners, and support staff, to facilitate efficient workflow and deliver exceptional service to clients. Requirements: Previous experience in a similar role within the financial services industry, ideally within an independent financial advisory firm. Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Excellent communication skills, both verbal and written, with a professional and customer-focused demeanor. Proficiency in Microsoft Office suite and familiarity with financial planning software (e.g., XPLAN) is advantageous. A proactive and adaptable mindset, with a willingness to learn and contribute to the success of the team. Benefits: Competitive salary up to £30,000 per annum, commensurate with experience. Opportunities for professional development and career advancement within a supportive and collaborative work environment. Comprehensive benefits package, including pension contributions, healthcare coverage, and generous holiday allowance. Join our award-winning team and take the next step in your career as an IFA Administrator. Apply now to become part of a dynamic firm dedicated to helping clients achieve their financial goals with confidence and peace of mind. To apply, please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role. We look forward to hearing from you!
Apr 18, 2024
Full time
Job Title: Independent Financial Advisor (IFA) Administrator Location: Birmingham, UK Salary: Up to £30,000 per annum, depending on experience Join an award-winning financial services firm dedicated to providing exceptional financial planning and investment management services to clients With a commitment to excellence and a client-centric approach, they pride themselves on delivering personalised solutions tailored to each individual's financial goals and aspirations. Requirements: Client Support: Assist financial advisors in preparing client meetings, including gathering necessary documentation, organising client files, and scheduling appointments. Administrative Tasks: Handle a variety of administrative tasks, such as processing new business applications, maintaining client records, and responding to client inquiries via phone and email. Compliance Assistance: Ensure compliance with regulatory requirements by accurately maintaining records, adhering to company policies and procedures, and assisting with regulatory reporting as needed. Communication: Serve as a primary point of contact for clients, liaising between clients and advisors to address inquiries, resolve issues, and provide updates on the status of transactions or requests. Requirements: Previous experience in a similar role within the financial services industry, ideally within an independent financial advisory firm. Strong organisational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Excellent communication skills, both verbal and written, with a professional and customer-focused demeanor. Benefits: Competitive salary up to £30,000 per annum, commensurate with experience. Opportunities for professional development and career advancement within a supportive and collaborative work environment. Comprehensive benefits package, including pension contributions, healthcare coverage, and generous holiday allowance. Join our award-winning client and take the next step in your career as an IFA Administrator. Apply now to become part of a dynamic firm dedicated to helping clients achieve their financial goals with confidence and peace of mind. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief. Job Title: Independent Financial Advisor (IFA) Administrator Location: Birmingham, UK Company: Join an award-winning financial services firm dedicated to providing exceptional financial planning and investment management services to clients. With a commitment to excellence and a client-centric approach, we pride ourselves on delivering personalized solutions tailored to each individual's financial goals and aspirations. Salary: Up to £30,000 per annum, depending on experience Role Overview: We are seeking a talented and proactive Independent Financial Advisor (IFA) Administrator to join our dynamic team in Birmingham. The successful candidate will play a crucial role in supporting our team of financial advisors by providing administrative assistance and ensuring the smooth operation of day-to-day activities. Key Responsibilities: Client Support: Assist financial advisors in preparing client meetings, including gathering necessary documentation, organizing client files, and scheduling appointments. Administrative Tasks: Handle a variety of administrative tasks, such as processing new business applications, maintaining client records, and responding to client inquiries via phone and email. Compliance Assistance: Ensure compliance with regulatory requirements by accurately maintaining records, adhering to company policies and procedures, and assisting with regulatory reporting as needed. Communication: Serve as a primary point of contact for clients, liaising between clients and advisors to address inquiries, resolve issues, and provide updates on the status of transactions or requests. Team Collaboration: Collaborate closely with other team members, including financial advisors, paraplanners, and support staff, to facilitate efficient workflow and deliver exceptional service to clients. Requirements: Previous experience in a similar role within the financial services industry, ideally within an independent financial advisory firm. Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously. Excellent communication skills, both verbal and written, with a professional and customer-focused demeanor. Proficiency in Microsoft Office suite and familiarity with financial planning software (e.g., XPLAN) is advantageous. A proactive and adaptable mindset, with a willingness to learn and contribute to the success of the team. Benefits: Competitive salary up to £30,000 per annum, commensurate with experience. Opportunities for professional development and career advancement within a supportive and collaborative work environment. Comprehensive benefits package, including pension contributions, healthcare coverage, and generous holiday allowance. Join our award-winning team and take the next step in your career as an IFA Administrator. Apply now to become part of a dynamic firm dedicated to helping clients achieve their financial goals with confidence and peace of mind. To apply, please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role. We look forward to hearing from you!
Meridian Business Support Limited
Worcester, Worcestershire
My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team. The successful candidate will be fluent in written and spoken German. Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance click apply for full job details
Apr 18, 2024
Full time
My client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team. The successful candidate will be fluent in written and spoken German. Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance click apply for full job details
TOTAL TECHNOLOGY (ENGINEERING) LIMITED
Broxburn, West Lothian
Salary: £23,500 pa Location: Edinburgh Duration: Perm Hours: Monday to Friday 9.00 - 17.00, Benefits: Monthly sales bonus, 32 days leave (inc BHs). Our client is a nationwide automotive Trailer and Towbar company who urgently require an experienced Parts Advisor for their Edinburgh store click apply for full job details
Apr 18, 2024
Full time
Salary: £23,500 pa Location: Edinburgh Duration: Perm Hours: Monday to Friday 9.00 - 17.00, Benefits: Monthly sales bonus, 32 days leave (inc BHs). Our client is a nationwide automotive Trailer and Towbar company who urgently require an experienced Parts Advisor for their Edinburgh store click apply for full job details
LIONS - Head of Business Development page is loaded LIONS - Head of Business Development Apply locations London posted on Posted 4 Days Ago job requisition id R11320 We're looking for a Head of Business Development to join our team in London as part of our Sales function. Your Role: You will join our team on The Work. The Work is the digital home of LIONS. You will play a critical role in developing and executing revenue strategies to win new clients whilst leading the team of Business Development Managers and Sales Development Representatives. You will help mentor and develop our sales team with your expertise and engaging coaching style. If you have a passion for sales and a knack for inspiring and developing others, we want to hear from you. Key Responsibilities Develop a global sales strategy and roll out with the team Build a high performance sales team who overachieve on revenue targets. Setting clear targets and goals. Reporting and forecasting on new business revenue Tracking of new business pipeline Working with the team to implement sales plans Working with the team to achieve KPI for best practice - pipeline management, sales activities fulfilled and logged on CRM. Work with marketing to create campaigns to drive leads for the team Work closely with internal teams including product, marketing and operations to ensure seamless client onboarding for ongoing account management Identify challenges and risks in the team performance and work through a solution to fix You are an advocate and ally for diversity, equity and inclusion Your Experience Excellent analytical and problem solving skills Ability to analyse market data and identify growth opportunities Experience using CRM systems Previous sales management Financial Forecasting Communication skills at all business levels Marketing industry knowledge If you don't meet every single requirement, we'd still encourage you to apply. At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It's five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress. LIONS is going through an exciting time as it's recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community. You will join a team of change makers. The team's purpose is to champion change to create the most powerful global creative community and drive growth for the brand. LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say About Us Getting to the heart of your industry. We help the world's biggest brands navigate what's next through events, intelligence and advisory. Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat. Ascential plc is listed on the London Stock Exchange.
Apr 18, 2024
Full time
LIONS - Head of Business Development page is loaded LIONS - Head of Business Development Apply locations London posted on Posted 4 Days Ago job requisition id R11320 We're looking for a Head of Business Development to join our team in London as part of our Sales function. Your Role: You will join our team on The Work. The Work is the digital home of LIONS. You will play a critical role in developing and executing revenue strategies to win new clients whilst leading the team of Business Development Managers and Sales Development Representatives. You will help mentor and develop our sales team with your expertise and engaging coaching style. If you have a passion for sales and a knack for inspiring and developing others, we want to hear from you. Key Responsibilities Develop a global sales strategy and roll out with the team Build a high performance sales team who overachieve on revenue targets. Setting clear targets and goals. Reporting and forecasting on new business revenue Tracking of new business pipeline Working with the team to implement sales plans Working with the team to achieve KPI for best practice - pipeline management, sales activities fulfilled and logged on CRM. Work with marketing to create campaigns to drive leads for the team Work closely with internal teams including product, marketing and operations to ensure seamless client onboarding for ongoing account management Identify challenges and risks in the team performance and work through a solution to fix You are an advocate and ally for diversity, equity and inclusion Your Experience Excellent analytical and problem solving skills Ability to analyse market data and identify growth opportunities Experience using CRM systems Previous sales management Financial Forecasting Communication skills at all business levels Marketing industry knowledge If you don't meet every single requirement, we'd still encourage you to apply. At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply. Who are we? The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It's five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress. LIONS is going through an exciting time as it's recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community. You will join a team of change makers. The team's purpose is to champion change to create the most powerful global creative community and drive growth for the brand. LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future. With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange. Why choose us? At Ascential, diversity, equity and inclusion is core to us. We're a company built around our people - and we're committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business, EmPower: Ascential Women's network, Shalom Ascential, Christian Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences. We are proud to have been recognised as a best performer in the FTSE Women Leaders Review for six consecutive years, listed in the Bloomberg Gender Equality Index and ranked highly in both MSCI and Sustainalytics ESG indexes. We're committed to ensuring we have a positive impact on the environment and communities in which we operate and we support our people to be more environmentally friendly, including ensuring our pension plan defaults to sustainable options. We are committed to supporting charities with contributions, volunteer work and knowledge sharing. We have over a decade-long partnership with The Prince's Trust and sponsor initiatives to empower young women and support underserved communities Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell upto 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. If we inspire you, why not join and inspire us? Find out more on what our People say About Us Getting to the heart of your industry. We help the world's biggest brands navigate what's next through events, intelligence and advisory. Our two divisions, LIONS and Money20/20, serve the Marketing and Financial Technology industries. Our unforgettable events bring customers from over 120 countries together to have the conversations that count. And with almost 700 employees across four continents, our experts ensure that our customers never miss a beat. Ascential plc is listed on the London Stock Exchange.
Strategic opportunity to join an award winning corporate practice covering transactional and advisory work. The team work for public and private corporates, as well as private equity firms; and are well known for their sector expertise in technology and media, retail, insurance and financial services. Our business is of a scale and quality which can comfortably handle large matters whilst still retaining a personal touch and the flexibility to assist on daily business. The team was ranked Band 1 in Chambers 2024 (Corporate M&A: £10-100 million in London), and described as talented, eager to deliver results and providing practical solutions to legal issues with the goal of getting the deal done. The work is mainly focused on private M&A, with some public company matters. Candidates need to have strong M&A experience from a top City or International firm and have good interpersonal skills and be able to manage client relationships and help deliver trusted relationships. Excellent culture and career progression. if you would like to be considered please send your CV to Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Apr 18, 2024
Full time
Strategic opportunity to join an award winning corporate practice covering transactional and advisory work. The team work for public and private corporates, as well as private equity firms; and are well known for their sector expertise in technology and media, retail, insurance and financial services. Our business is of a scale and quality which can comfortably handle large matters whilst still retaining a personal touch and the flexibility to assist on daily business. The team was ranked Band 1 in Chambers 2024 (Corporate M&A: £10-100 million in London), and described as talented, eager to deliver results and providing practical solutions to legal issues with the goal of getting the deal done. The work is mainly focused on private M&A, with some public company matters. Candidates need to have strong M&A experience from a top City or International firm and have good interpersonal skills and be able to manage client relationships and help deliver trusted relationships. Excellent culture and career progression. if you would like to be considered please send your CV to Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
Are you passionate about fostering a workplace culture where every employee feels valued, supported, and empowered to thrive? Do you possess the expertise to navigate complex HR challenges and complex cases with extensive knowledge and strategic insight? Do you enjoy the variety of working with a range of exciting brands? Are you looking to showcase your HR talent in a 100% Remote role without the stress and costs of commuting? If so, we d love to hear from you! Role Info: Senior HR Adviser 100% UK Remote (After Initial 2-3 Day Induction at Ellesmere Port or Bradford - Travel and Accommodation Paid) £30,000 - £36,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours. Operational Hours 8am 7pm. Occasional Saturday work required Reporting to: Operations Manager Company: Leading Provider on HR Tech, Consulting and Advise Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s Post Office, Pret and More Your Background / Skills: Human Resources (HR), Employee Relations (ER), Employment Legislation, Risk Management, Excellent Communication About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. The Senior HR Adviser Opportunity: As HR Adviser, you will provide pragmatic, commercial, legally compliant and solution-oriented HR advice and guidance to line managers within our client businesses. You will coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client s organisation. Key Responsibilities: + Providing HR advice and guidance online and by telephone to our clients line manager community across the full spectrum of ER issues + Escalating complex, risky or sensitive cases to appropriate colleagues + Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum + Providing HR advice in line with client-specific service level agreements and business rules + Capturing and tracking all advice provided on the in-house case management system + Acting as a mentor or escalation point for HR Advisers and HR Assistants + Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more difficult conversations + Providing occasional on-site support to our client businesses + Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses About you: Essential: + Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification + Three or more years HR experience within an advisory role having had significant exposure to complex ER issues + In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures + A proven track record of managing complex and sensitive ER cases demonstrating appropriate risk management + Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.) + Articulate, confident and fluent communicator + A commercial and pragmatic approach to providing HR solutions + Confident to communicate with managers and business owners at all levels + Competent in building line manager capabilities through coaching + A committed team player + Ability to work flexibly to deadlines and respond positively and constructively to feedback What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Human Resources, HR Supervisor, HR Business Partner, Employee Relations, People Operations, People and Culture, HR Advisor. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our client is a growing and dynamic consulting firm working extensively in emerging markets, who are passionate about tackling the environmental and social challenges facing humanity today. Founded by a group of entrepreneurial and highly experienced international ESG advisors, they help their clients deliver impactful projects across areas including biodiversity, human rights and climate change. They do this through the provision of three key services: 1) ESG strategy, systems and capacity building; 2) ESG assessments, due diligence and monitoring 3) ESG communications and reporting. They are looking to grow their delivery team with a Principal Biodiversity Consultant with relevant experience in addressing biodiversity risk, impact and opportunities in international contexts and projects . The biodiversity team has two key tracks of work: De-risking major development projects in line with international best practice (such as lender risk mitigation frameworks such as IFC Performance Standard 6). Designing and managing the implementation of the mitigation hierarchy to achieve no net loss and net gain outcomes, including design of biodiversity offsets. Supporting corporate partners on their journey to nature positive outcomes, aligning their business practices and supply chains with the range of upcoming voluntary and mandatory biodiversity reporting and disclosure standards. Experience & skills required 10+ years' experience working on international biodiversity projects An undergraduate degree in ecological, biological, biophysical or social science required. Relevant post-graduate degree highly desired but not essential. Deep understanding of key global biodiversity challenges, targets and standards Technical background and project delivery in ecology, terrestrial and/or marine biodiversity, and/or ecosystem services A proven track record of effective (technical and commercial) project delivery (including a recognition of combining science-based rigour with real-world pragmatism in delivering results on the ground) Designed and delivered projects that have a core focus of establishing and delivering no net loss/net gain and/or nature positive outcomes (at site or portfolio level) Client facing, engaging on technical and project requirements to a range of stakeholders, including board and senior management level Carrying out or managing site-based biodiversity surveys and assessments for international projects (including but not limited to ecological surveys, critical habitat assessments, impact assessments) Working with and applying major biodiversity safeguards and standards, such as IFC Performance Standard 6 and the Equator Principles and/or working with and applying major biodiversity reporting standards (e.g. TNFD, CSRD, SBTN, etc) Stakeholder management for key project insights, inputs and ensuring report requirements are met Training and capacity building into project delivery Team player, working with consultants and associates, supporting and coaching junior consultants Managing project budgets and schedules in efficient and timely manner Representing the firm at meetings with clients, lenders and stakeholders, occasional workshops or events About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.
Apr 18, 2024
Full time
Our client is a growing and dynamic consulting firm working extensively in emerging markets, who are passionate about tackling the environmental and social challenges facing humanity today. Founded by a group of entrepreneurial and highly experienced international ESG advisors, they help their clients deliver impactful projects across areas including biodiversity, human rights and climate change. They do this through the provision of three key services: 1) ESG strategy, systems and capacity building; 2) ESG assessments, due diligence and monitoring 3) ESG communications and reporting. They are looking to grow their delivery team with a Principal Biodiversity Consultant with relevant experience in addressing biodiversity risk, impact and opportunities in international contexts and projects . The biodiversity team has two key tracks of work: De-risking major development projects in line with international best practice (such as lender risk mitigation frameworks such as IFC Performance Standard 6). Designing and managing the implementation of the mitigation hierarchy to achieve no net loss and net gain outcomes, including design of biodiversity offsets. Supporting corporate partners on their journey to nature positive outcomes, aligning their business practices and supply chains with the range of upcoming voluntary and mandatory biodiversity reporting and disclosure standards. Experience & skills required 10+ years' experience working on international biodiversity projects An undergraduate degree in ecological, biological, biophysical or social science required. Relevant post-graduate degree highly desired but not essential. Deep understanding of key global biodiversity challenges, targets and standards Technical background and project delivery in ecology, terrestrial and/or marine biodiversity, and/or ecosystem services A proven track record of effective (technical and commercial) project delivery (including a recognition of combining science-based rigour with real-world pragmatism in delivering results on the ground) Designed and delivered projects that have a core focus of establishing and delivering no net loss/net gain and/or nature positive outcomes (at site or portfolio level) Client facing, engaging on technical and project requirements to a range of stakeholders, including board and senior management level Carrying out or managing site-based biodiversity surveys and assessments for international projects (including but not limited to ecological surveys, critical habitat assessments, impact assessments) Working with and applying major biodiversity safeguards and standards, such as IFC Performance Standard 6 and the Equator Principles and/or working with and applying major biodiversity reporting standards (e.g. TNFD, CSRD, SBTN, etc) Stakeholder management for key project insights, inputs and ensuring report requirements are met Training and capacity building into project delivery Team player, working with consultants and associates, supporting and coaching junior consultants Managing project budgets and schedules in efficient and timely manner Representing the firm at meetings with clients, lenders and stakeholders, occasional workshops or events About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.
Pearson Whiffin Recruitment Ltd
Sittingbourne, Kent
HR Adviser- Part time FTE of circa £40k Mid Kent Office based (Must drive due to location) A fantastic opportunity for an ambitious HR Advisor has arisen to join a great employer based in Mid Kent. This position is part time, offering 20 hours per week and can be flexible for the right person! Duties include: To provide the business strategic and operational HR support & leadership Proactive support, coaching and mentoring for managers, providing advice on policies and procedures. Individual case management, including complex employee relation issues. Providing end-to-end recruitment support; including jobs adverts, candidate screening, interviews through to the onboarding process overseeing inductions and probation periods of all new starters. Monitor and develop all employee records from maternity to paternity requests, sickness and absence continuously reporting to senior management Develop and monitor performance, leave, and internal appraisal systems Execute, Develop, and maintain starter and leaver procedures Manage HR personnel files to ensure they are kept up to date Ensure UK employment legislation knowledge is up to date Support with other company projects as required The successful candidate will have: Ideally with CIPD Level 3 qualification Have previous experience working in a fast paced environment within manufacturing or warehouse Confident in using all MS Office applications. Able to meet deadlines and be organised in managing your own workload. The ability to work constructively as part of a team and independently. A positive attitude to any feedback from senior management Trustworthy and honest with excellent oral and written communication skills A team player: someone who doesn t mind getting stuck in! Submit your CV today for consideration! This role is being managed by Alarna Stocking, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Apr 18, 2024
Full time
HR Adviser- Part time FTE of circa £40k Mid Kent Office based (Must drive due to location) A fantastic opportunity for an ambitious HR Advisor has arisen to join a great employer based in Mid Kent. This position is part time, offering 20 hours per week and can be flexible for the right person! Duties include: To provide the business strategic and operational HR support & leadership Proactive support, coaching and mentoring for managers, providing advice on policies and procedures. Individual case management, including complex employee relation issues. Providing end-to-end recruitment support; including jobs adverts, candidate screening, interviews through to the onboarding process overseeing inductions and probation periods of all new starters. Monitor and develop all employee records from maternity to paternity requests, sickness and absence continuously reporting to senior management Develop and monitor performance, leave, and internal appraisal systems Execute, Develop, and maintain starter and leaver procedures Manage HR personnel files to ensure they are kept up to date Ensure UK employment legislation knowledge is up to date Support with other company projects as required The successful candidate will have: Ideally with CIPD Level 3 qualification Have previous experience working in a fast paced environment within manufacturing or warehouse Confident in using all MS Office applications. Able to meet deadlines and be organised in managing your own workload. The ability to work constructively as part of a team and independently. A positive attitude to any feedback from senior management Trustworthy and honest with excellent oral and written communication skills A team player: someone who doesn t mind getting stuck in! Submit your CV today for consideration! This role is being managed by Alarna Stocking, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Insurance Customer Service Advisor Location: Cheltenham (Hybrid) Package: Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday Leisure Homes through an exclusive capacity agreement with a leading UK Insurer. We are a friendly people business, offering a more traditional, customer-focused service culture with freephone numbers, no engaged tones, no call centres and no answering machines. The day to day: Responding to all incoming enquiries quickly and efficiently Provide proposals that meet client requirements and communicate such proposals in a clear and helpful manner Accurate and timely processing of documentation Maintain the customer databases Ensure information held is correct and up-to-date Renewal of existing business Take renewal instructions from customers when received Undertake other such administration duties on a day-to-day basis as requested and provide assistance to colleagues when required The rewards: A client first environment where the team works together for a common outcome Hybrid working after training - 2 days per week in the office A highly competitive basic salary and all the normal benefits (Pension, Death in Service etc.) Ongoing training and development About you: Previous experience in customer-focused roles, ideally within the general insurance industry Foundation Insurance Test (FIT) - qualified Professional, proactive, positive and "can-do" attitude Excellent communication skills, both verbal and written Proficient in the use of MS Word, Outlook, Teams and Excel For more information please apply online or contact Dan Hurley.
Apr 18, 2024
Full time
Insurance Customer Service Advisor Location: Cheltenham (Hybrid) Package: Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday Leisure Homes through an exclusive capacity agreement with a leading UK Insurer. We are a friendly people business, offering a more traditional, customer-focused service culture with freephone numbers, no engaged tones, no call centres and no answering machines. The day to day: Responding to all incoming enquiries quickly and efficiently Provide proposals that meet client requirements and communicate such proposals in a clear and helpful manner Accurate and timely processing of documentation Maintain the customer databases Ensure information held is correct and up-to-date Renewal of existing business Take renewal instructions from customers when received Undertake other such administration duties on a day-to-day basis as requested and provide assistance to colleagues when required The rewards: A client first environment where the team works together for a common outcome Hybrid working after training - 2 days per week in the office A highly competitive basic salary and all the normal benefits (Pension, Death in Service etc.) Ongoing training and development About you: Previous experience in customer-focused roles, ideally within the general insurance industry Foundation Insurance Test (FIT) - qualified Professional, proactive, positive and "can-do" attitude Excellent communication skills, both verbal and written Proficient in the use of MS Word, Outlook, Teams and Excel For more information please apply online or contact Dan Hurley.
Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Apr 18, 2024
Full time
Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at