Business Analyst - Consumer DutyRate: PAYE: £440.00 / Umbrella: £565.10Location: Finsbury Square - Hybrid 2/3 days a weekDuration - 6 monthsRole Summary:Our client Innovation Banking are currently searching for a Business Analyst to join our dynamic team within the bank. The successful candidate will be part of change and transformation team in assisting in the development of tools to monitor consumer duty.Key Responsible• Understanding the detailed business change needs, assessing the business impact of those changes, capturing, analysing, and documenting requirements and supporting the communication and delivery of requirements with relevant senior stakeholders.• The BA will be comfortable juggling multiple initiatives in a fast paced and complex project environment that requires a high degree of collaboration, flexibility, adaptability, and passion for delivering excellent results in both the 'what' and the 'how'.• Thoroughly working through and documenting project assumptions and ensuring these are robust as part of business requirements planning.• Success will come from being hard-working, self-motivated in a team-orientated environment. You should possess a strong sense of urgency and have a proven track record in hitting deadlines and meeting expectations on requirements and deliverables in a high energy, hard working environment.• An ability to see both the bigger picture and to be able to dig into the fine detail of business requirements will be critical.• From project mobilisation, the role holder will typically support the UK Project Manager (various levels) across several work streams contributing to the delivery of the project plan within time, cost and quality.• Researching, analysing, and evaluating all the options that are related to the task in hand enabling you to provide recommendations back to the Project Manager• Ownership of project documentation, such as Business / technical requirements, Implementation approach and any post project reviews that are conducted.• Working alongside the Project Manager on the creation of project business cases, budgets and key UAT testing documentation / scripts• Working with all project stakeholders to ensure they have full understanding of their responsibilities and commitments to the project / programme as well as the impact of the project on their respective businesses.Skills and Experience:• Education: Bachelor's degree or equivalent related experience• Work Experience: previous business analyst experience gained in a change or digital environment. Ideally you will have had exposure to agile led projects.• Proven experience managing multiple, complex and cross functional / cross geography business initiatives / projects.• Excellent analytical skills and attention of detail• Ability to plan, organize and prioritise workloads and work on your own initiative - the successful candidate will be aligned to multiple projects / programmes• Demonstrates a proactive approach to finding effective solutions in a dynamic business environment.• Communications: The individual will have excellent communication and presentation abilities, including strong written and verbal skills. The individual must be an excellent listener, who works to understand the needs of others.• Proven ability to manage and influence senior stakeholders (up to Executive level) tailoring the content and approach to the specific audience.• Interpersonal Style: The individual should have an entrepreneurial, collaborative approach and a flexible style that allows for the input of others.Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding
Mar 28, 2024
Full time
Business Analyst - Consumer DutyRate: PAYE: £440.00 / Umbrella: £565.10Location: Finsbury Square - Hybrid 2/3 days a weekDuration - 6 monthsRole Summary:Our client Innovation Banking are currently searching for a Business Analyst to join our dynamic team within the bank. The successful candidate will be part of change and transformation team in assisting in the development of tools to monitor consumer duty.Key Responsible• Understanding the detailed business change needs, assessing the business impact of those changes, capturing, analysing, and documenting requirements and supporting the communication and delivery of requirements with relevant senior stakeholders.• The BA will be comfortable juggling multiple initiatives in a fast paced and complex project environment that requires a high degree of collaboration, flexibility, adaptability, and passion for delivering excellent results in both the 'what' and the 'how'.• Thoroughly working through and documenting project assumptions and ensuring these are robust as part of business requirements planning.• Success will come from being hard-working, self-motivated in a team-orientated environment. You should possess a strong sense of urgency and have a proven track record in hitting deadlines and meeting expectations on requirements and deliverables in a high energy, hard working environment.• An ability to see both the bigger picture and to be able to dig into the fine detail of business requirements will be critical.• From project mobilisation, the role holder will typically support the UK Project Manager (various levels) across several work streams contributing to the delivery of the project plan within time, cost and quality.• Researching, analysing, and evaluating all the options that are related to the task in hand enabling you to provide recommendations back to the Project Manager• Ownership of project documentation, such as Business / technical requirements, Implementation approach and any post project reviews that are conducted.• Working alongside the Project Manager on the creation of project business cases, budgets and key UAT testing documentation / scripts• Working with all project stakeholders to ensure they have full understanding of their responsibilities and commitments to the project / programme as well as the impact of the project on their respective businesses.Skills and Experience:• Education: Bachelor's degree or equivalent related experience• Work Experience: previous business analyst experience gained in a change or digital environment. Ideally you will have had exposure to agile led projects.• Proven experience managing multiple, complex and cross functional / cross geography business initiatives / projects.• Excellent analytical skills and attention of detail• Ability to plan, organize and prioritise workloads and work on your own initiative - the successful candidate will be aligned to multiple projects / programmes• Demonstrates a proactive approach to finding effective solutions in a dynamic business environment.• Communications: The individual will have excellent communication and presentation abilities, including strong written and verbal skills. The individual must be an excellent listener, who works to understand the needs of others.• Proven ability to manage and influence senior stakeholders (up to Executive level) tailoring the content and approach to the specific audience.• Interpersonal Style: The individual should have an entrepreneurial, collaborative approach and a flexible style that allows for the input of others.Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding
Do you have demonstratable experience of using Power BI? Are you experienced in the use of relational databases including SQL? Consider the role of a Business Intelligence Analyst at Reed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. What is the role about? The Business Intelligence Analyst is responsible for?maintaining the data architecture and data pipelines that support business intelligence systems.?This includes ensuring that the data architecture is scalable, secure, and optimized for performance.?They also work closely with other teams to ensure that data is properly integrated and available for analysis. The Business Intelligence Analyst will work closely with the analysts for reporting requirements and ensuring the correct data structure is in place for implementing newly awarded contracts.The role will be responsible for designing processes and controls to ensure all data presented is tested, and accurate. Just some of your day-to-day responsibilities will include Performing data manipulation and transformation within Azure/Snowflake/any other required data warehouses Designing and developing data solutions Governance of dataset access and controls Writing and testing processes Documenting and recording any structural changes to Azure/Snowflake Developing and maintaining data processes, new applications and new features Implementing and maintaining database objects Maintaining and improving tools for system analysis Building/maintaining Power BI data models with requirements from other teams Work with existing contracts and implement newly awarded contracts by: Working with key stakeholders across the business Building and maintaining data warehouse, data flows, and pipelines Sourcing data from multiple sources and building logical models (dim/fact tables) Working with BI Analysts to support internal and external reporting requirements of existing and newly awarded contracts including: Identifying and building KPI's, Milestones, etc Identifying financial thresholds Assessing the needs of supply chain Other requirements for the Business Intelligence Analyst are; Develop and maintain strong professional working relationships with Operations colleagues Perform data manipulation and transformation in Power BI Understand and use DAX and SQL code within Power BI Use SQL and Power BI to create schemes that describe and track performance To provide cover for other roles in the Business Intelligence Team in times of annual leave / absence or workload fluctuations Provide daily preparation of the Performance reporting and other ad-hoc reports Provide commissioner returns What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found Here With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require. To be successful in this role, we are looking for someone with Essential Criteria: Experienced in the use of relational databases including SQL.Demonstratable experience of using Power BIDemonstratable advanced excel spreadsheet skills with pivots, macros and look-ups.Demonstrable experience in dealing with high volumes of data with excellent attention to detailAbility to present complex Business Intelligence to all levels in the organisation.Ability to quickly understand and follow complex systems and procedures.Be able to work under pressure and work to strict reporting deadlines.Excellent organisational and time management skills.Technical skills: Data Manipulation, Data Validation, Data Cleaning, Row Level Security, Relational Databases Management, Dimensional Modelling.Soft skills: Stakeholder Management, Problem Solving, Communication, Logical Reasoning, Questioning Nature, Dataflows, Data Pipelines, Data Validation,
Mar 28, 2024
Full time
Do you have demonstratable experience of using Power BI? Are you experienced in the use of relational databases including SQL? Consider the role of a Business Intelligence Analyst at Reed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services. What is the role about? The Business Intelligence Analyst is responsible for?maintaining the data architecture and data pipelines that support business intelligence systems.?This includes ensuring that the data architecture is scalable, secure, and optimized for performance.?They also work closely with other teams to ensure that data is properly integrated and available for analysis. The Business Intelligence Analyst will work closely with the analysts for reporting requirements and ensuring the correct data structure is in place for implementing newly awarded contracts.The role will be responsible for designing processes and controls to ensure all data presented is tested, and accurate. Just some of your day-to-day responsibilities will include Performing data manipulation and transformation within Azure/Snowflake/any other required data warehouses Designing and developing data solutions Governance of dataset access and controls Writing and testing processes Documenting and recording any structural changes to Azure/Snowflake Developing and maintaining data processes, new applications and new features Implementing and maintaining database objects Maintaining and improving tools for system analysis Building/maintaining Power BI data models with requirements from other teams Work with existing contracts and implement newly awarded contracts by: Working with key stakeholders across the business Building and maintaining data warehouse, data flows, and pipelines Sourcing data from multiple sources and building logical models (dim/fact tables) Working with BI Analysts to support internal and external reporting requirements of existing and newly awarded contracts including: Identifying and building KPI's, Milestones, etc Identifying financial thresholds Assessing the needs of supply chain Other requirements for the Business Intelligence Analyst are; Develop and maintain strong professional working relationships with Operations colleagues Perform data manipulation and transformation in Power BI Understand and use DAX and SQL code within Power BI Use SQL and Power BI to create schemes that describe and track performance To provide cover for other roles in the Business Intelligence Team in times of annual leave / absence or workload fluctuations Provide daily preparation of the Performance reporting and other ad-hoc reports Provide commissioner returns What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found Here With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require. To be successful in this role, we are looking for someone with Essential Criteria: Experienced in the use of relational databases including SQL.Demonstratable experience of using Power BIDemonstratable advanced excel spreadsheet skills with pivots, macros and look-ups.Demonstrable experience in dealing with high volumes of data with excellent attention to detailAbility to present complex Business Intelligence to all levels in the organisation.Ability to quickly understand and follow complex systems and procedures.Be able to work under pressure and work to strict reporting deadlines.Excellent organisational and time management skills.Technical skills: Data Manipulation, Data Validation, Data Cleaning, Row Level Security, Relational Databases Management, Dimensional Modelling.Soft skills: Stakeholder Management, Problem Solving, Communication, Logical Reasoning, Questioning Nature, Dataflows, Data Pipelines, Data Validation,
Senior Salesforce Administrator Sunderland / Hybrid £57,000 We are currently working with a fantastic business who are recruiting for a Senior Salesforce Administrator who will participate in the ongoing development of the Salesforce environment. The successful candidate will have experience in improving processes and the successful adoption of the Salesforce platform. The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. The Salesforce Administrator will be primarily responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. Senior Salesforce Administrator Skills Excellent project management and organization skills and a positive attitude A demonstrated ability to understand and articulate complex requirements Proven ability to design and implement new requirements and processes gathered from multiple sources, reconcile conflicts, and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, Flows, and other configurations of advanced complexity Strong understanding of Salesforce best practices A history of successfully driving projects to completion Experience in environment and release strategies with the Salesforce platform and its DevOps tooling and metadata structure Senior Salesforce Administrator Accountabilities Serve as an administrator supporting approximately 800+ users Handle all basic administrative functions including user account maintenance and other routine tasks, reports and dashboards creation and management, management of existing solutions, and defect resolution Complete regular internal system audits and prepare for planned Salesforce releases Maintain and document functional and technical processes and procedures Manage Salesforce data feeds and other integrations, provide support the IT teams as needed Collaborate with business leaders, implementation team, and users during ongoing project phases Work with a team to establish suitable processes to support administrative, functional development, and change management activities Work independently with members of the user base to define and document business and functional requirements, including business process diagrams and user stories Work collaboratively with implementation team members to design and develop a solution that will fulfil the user stories Provide declarative administration and the implementation of user stories through configuration of the CRM platform Facilitate system demonstration meetings to showcase the implemented solution Collaborate with Testing and Business Unit teams to test and verify solutions through User Acceptance Testing Assist in End User Training and grow the Salesforce skill set across the organization Work with the existing Solutions Team and wider sections of IT to ensure collaboration and utilise existing SMEs in Product Owners and Systems Analysts when developing business capabilities into the Salesforce platform Additional Qualifications Salesforce Administrator (Required) Salesforce Business Analyst (Highly Desired) Salesforce Platform Developer 1 Builder (Desired) Salesforce Service Cloud Consultant (Highly Desired) Salesforce Field Service Lightning (Highly Desired) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Mar 28, 2024
Full time
Senior Salesforce Administrator Sunderland / Hybrid £57,000 We are currently working with a fantastic business who are recruiting for a Senior Salesforce Administrator who will participate in the ongoing development of the Salesforce environment. The successful candidate will have experience in improving processes and the successful adoption of the Salesforce platform. The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. The Salesforce Administrator will be primarily responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. Senior Salesforce Administrator Skills Excellent project management and organization skills and a positive attitude A demonstrated ability to understand and articulate complex requirements Proven ability to design and implement new requirements and processes gathered from multiple sources, reconcile conflicts, and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, Flows, and other configurations of advanced complexity Strong understanding of Salesforce best practices A history of successfully driving projects to completion Experience in environment and release strategies with the Salesforce platform and its DevOps tooling and metadata structure Senior Salesforce Administrator Accountabilities Serve as an administrator supporting approximately 800+ users Handle all basic administrative functions including user account maintenance and other routine tasks, reports and dashboards creation and management, management of existing solutions, and defect resolution Complete regular internal system audits and prepare for planned Salesforce releases Maintain and document functional and technical processes and procedures Manage Salesforce data feeds and other integrations, provide support the IT teams as needed Collaborate with business leaders, implementation team, and users during ongoing project phases Work with a team to establish suitable processes to support administrative, functional development, and change management activities Work independently with members of the user base to define and document business and functional requirements, including business process diagrams and user stories Work collaboratively with implementation team members to design and develop a solution that will fulfil the user stories Provide declarative administration and the implementation of user stories through configuration of the CRM platform Facilitate system demonstration meetings to showcase the implemented solution Collaborate with Testing and Business Unit teams to test and verify solutions through User Acceptance Testing Assist in End User Training and grow the Salesforce skill set across the organization Work with the existing Solutions Team and wider sections of IT to ensure collaboration and utilise existing SMEs in Product Owners and Systems Analysts when developing business capabilities into the Salesforce platform Additional Qualifications Salesforce Administrator (Required) Salesforce Business Analyst (Highly Desired) Salesforce Platform Developer 1 Builder (Desired) Salesforce Service Cloud Consultant (Highly Desired) Salesforce Field Service Lightning (Highly Desired) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Transaction Analyst London Full time, Hybrid The Position This is a dynamic team engaged in the delivery of company secretarial services and client relationship management for an existing portfolio of client companies whose underlying assets include Loan Portfolios (property and auto), asset back securities, real estate transactions and restructuring. The Transaction Analyst reports to the Company Secretarial Team Leader. The Analyst supports the Company Secretarial team with the day to day management of a portfolio of transactions where the primarily service is to provide company secretarial support. Your Responsibilities: Company Secretarial Services Supports the Company Secretarial Managers in performing the company secretarial role for the client entities, ensuring all on-going statutory, legal and transactional obligations are met, maintaining good corporate governance throughout. Maintains statutory filings, file forms with Companies House, incorporate new companies and draft constitutional documents. Organises, convenes (including the preparation of board packs) and attends client board, investor and committee meetings. Supports the Company Secretarial Manager with drafting live minutes and action point lists from board, investor and committee meetings and circulates to clients in a timely manner. Ensures good legal standing of all client entities under management during the whole "lifecycle" of companies. Transaction Management Supports a team of Company Secretarial Managers with the management a portfolio of companies involved in various transactions including operational companies, structured finance, private credit, restructuring and real estate financing. Communicates and coordinates with clients as well as all internal and external parties on the transactions in the allocated portfolio. Promotes a client service-oriented culture by providing timely responses to client requests, personal attention, complaint follow up and monitors the professionalism in communication with clients, colleagues and intermediaries. Drafts CSC services agreements, fee letters and ancillary documents. Completes bank account opening forms and providing KYC information. Supports the managers in the proper handling of transactions, including but not limited to incorporation, on-boarding, regulatory license applications and document execution in line with processes and procedures. Ensures the accurate and timely completion of internal processes and procedures for all transactions in the allocated portfolio. Updates the internal database with information on the entities and transactions you are managing. Business Development Attends legal training sessions relevant to our industry. Provides high quality service to our clients by answering phone calls and email in a swift and professional manner. Ensures the quality of client files is in high standing with regard to completeness and accuracy, and in accordance with the filing processes and procedures Compliance Adheres to the CSC client acceptance process and procedures and executes periodic review of client files to ensure ongoing compliance. Actively monitors transactions under management Ensures all client entities comply with regulations that are relevant to them including, but not limited to, Market Abuse Regulations Client Invoicing Submits time recording on a timely basis to ensure appropriate chargeability and a proper invoicing of chargeable work; and Submits fixed fees and expenses in a correct and timely manner Administration Supports the team with opening and filing post, arranging couriers and filings. Key Competencies: Part qualified/Grad ICSA or willing to study to be a chartered secretary Bachelor's degree with a minimum 2:1 grade in a Legal, Finance or Business degree or similar. Minimum six months to one year experience (which can include work placement) within legal/financial sector or similar office environment required. Excellent attention to detail essential. Excellent written and oral communication skills. IT Literate with an emphasis on Word and Outlook. Ability to cope with a busy workload. Ability to agree and meet deadlines. Able to use good judgment to make sound decisions. Good planning, co-ordination and organizational skills. Ability to work effectively as part of a team while also comfortable working on own initiative. Energetic, enthusiastic and enjoys working in a strong team environment. Interest in company secretarial and compliance matters.
Mar 28, 2024
Full time
Transaction Analyst London Full time, Hybrid The Position This is a dynamic team engaged in the delivery of company secretarial services and client relationship management for an existing portfolio of client companies whose underlying assets include Loan Portfolios (property and auto), asset back securities, real estate transactions and restructuring. The Transaction Analyst reports to the Company Secretarial Team Leader. The Analyst supports the Company Secretarial team with the day to day management of a portfolio of transactions where the primarily service is to provide company secretarial support. Your Responsibilities: Company Secretarial Services Supports the Company Secretarial Managers in performing the company secretarial role for the client entities, ensuring all on-going statutory, legal and transactional obligations are met, maintaining good corporate governance throughout. Maintains statutory filings, file forms with Companies House, incorporate new companies and draft constitutional documents. Organises, convenes (including the preparation of board packs) and attends client board, investor and committee meetings. Supports the Company Secretarial Manager with drafting live minutes and action point lists from board, investor and committee meetings and circulates to clients in a timely manner. Ensures good legal standing of all client entities under management during the whole "lifecycle" of companies. Transaction Management Supports a team of Company Secretarial Managers with the management a portfolio of companies involved in various transactions including operational companies, structured finance, private credit, restructuring and real estate financing. Communicates and coordinates with clients as well as all internal and external parties on the transactions in the allocated portfolio. Promotes a client service-oriented culture by providing timely responses to client requests, personal attention, complaint follow up and monitors the professionalism in communication with clients, colleagues and intermediaries. Drafts CSC services agreements, fee letters and ancillary documents. Completes bank account opening forms and providing KYC information. Supports the managers in the proper handling of transactions, including but not limited to incorporation, on-boarding, regulatory license applications and document execution in line with processes and procedures. Ensures the accurate and timely completion of internal processes and procedures for all transactions in the allocated portfolio. Updates the internal database with information on the entities and transactions you are managing. Business Development Attends legal training sessions relevant to our industry. Provides high quality service to our clients by answering phone calls and email in a swift and professional manner. Ensures the quality of client files is in high standing with regard to completeness and accuracy, and in accordance with the filing processes and procedures Compliance Adheres to the CSC client acceptance process and procedures and executes periodic review of client files to ensure ongoing compliance. Actively monitors transactions under management Ensures all client entities comply with regulations that are relevant to them including, but not limited to, Market Abuse Regulations Client Invoicing Submits time recording on a timely basis to ensure appropriate chargeability and a proper invoicing of chargeable work; and Submits fixed fees and expenses in a correct and timely manner Administration Supports the team with opening and filing post, arranging couriers and filings. Key Competencies: Part qualified/Grad ICSA or willing to study to be a chartered secretary Bachelor's degree with a minimum 2:1 grade in a Legal, Finance or Business degree or similar. Minimum six months to one year experience (which can include work placement) within legal/financial sector or similar office environment required. Excellent attention to detail essential. Excellent written and oral communication skills. IT Literate with an emphasis on Word and Outlook. Ability to cope with a busy workload. Ability to agree and meet deadlines. Able to use good judgment to make sound decisions. Good planning, co-ordination and organizational skills. Ability to work effectively as part of a team while also comfortable working on own initiative. Energetic, enthusiastic and enjoys working in a strong team environment. Interest in company secretarial and compliance matters.
Job Title - IT Operations Analyst Sector - Finance Salary - 25,000 - 30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Job Title - IT Operations Analyst Sector - Finance Salary - 25,000 - 30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT UK IS LOOKING FOR AN IDT SENIOR MANAGER - CUSTOMER & TRADE ANALYTICS SENIORITY LEVEL: Management FUNCTION: Data & Analytics DBS LOCATION: London TYPE OF CONTRACT: Fixed-term until December 2027 BENEFITS Flexibility for working from home (depending on the work requirements) UK yearly Incentive Bonus - competitive % based on business results and average annual salary Attractive Private Pension Plan - up to 15%, Private Medical cover, /7 GP aIDppointments, by video or by phone, 365 days a year, from anywhere in the world Share Reward Scheme (free shares and share saving scheme), Group Personal Accident Insurance, Life Assurance Flexible Benefits Scheme: Tax Return Assistance, Cycle To Work, Holiday Trading, Dental Insurance, Travel Insurance; Onsite Gym and Gyms Discounts-discounts at over 3,700 gyms, SPAs, pools, studios and outdoor fitness events across the UK; Season Ticket loans-Interest free loans for purchase of annual tickets for public transport ROLE POSITIONING AND OBJECTIVES The role is responsible for designing, building & managing a set of Data and advanced analytics products that are sought at providing competitive advantage to BAT customers teams globally. The role involves working closely with teams of Business Analysts, data scientists, data management professionals & domain experts to deliver Data & Analytics Solutions while creating business value, innovation & talent hub in the domain of Marketing, with a focus on Consumer and Trade Marketing. The role would also develop strategic partnership with leaders while also crafting solutions & products which are cross-functional & cutting-edge. The net results of these activities would be to instil a Digital DNA within the company while making data the most valuable & impactful asset. Reports to: Global DBS Manager - Data & Analytics - Marketing Reporting Level: No direct reports Geographic Scope: Global WHAT YOU WILL BE ACCOUNTABLE FOR Building a credible, stable and well managed decision science & data management organization specialized in Customer Marketing; Acting as subject matter expert for customer marketing products; Delivering across the continuum of decision science (dashboards / visualizations / Advanced analytics / AI / models / DQ / Data Stewardship / Data Cataloguing / Data Governance, etc.) while achieving assigned targets & performance metrics; Acting as the strategic partner & consultant to senior stakeholders of the domain both in IDT & business; Enabling adoption of the latest tools, technology & concepts in delivering outcomes; Creating deep engagements with support functions to ensure seamless delivery of efficient solutions; Driving a culture of knowledge, innovation, energy, fun & business value thereby creating an enviable DRA brand; Ensuring compliance to various standards of data, privacy, visualization & ethics. ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE Educational qualifications: Graduate in Engineering / Statistics / Economics / Maths / Analytics / Business Administration; Minimum of 15 years of overall experience with managing & delivering across the decision science continuum (Dashboarding / Data Visualization / Advanced Analytics / Modelling / MDM / Data Engineering / Consulting) in the domains of Sales & Marketing; At least 6 years of team management experience. Exposure to designing & building large teams would be a plus; Familiarity with tools & technologies for BI, visualizations, analytics, UI/UX, Cloud, Big data, RDBMS, MDM; Proven 6 years' experience in managing & partnering with senior global stakeholders is a must; Strong Program / Project management capabilities; Excellent communication & negotiation skills; Excellent knowledge of MS Office would be vital; Leading the team through ambiguity in a competitive global environment; Acting commercially and in a consumer centric way; Ability to collaborate and influence; Strategical thinking and prioritization skills. WE ARE BAT At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT. Global Top Employer with 53,000 BAT people across more than 180 markets Brands sold in over 200 markets, made in 44 factories in 42 countries Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations Diversity leader in the Financial Times and International Women's Day Best Practice winner Seal Award winner - one of 50 most sustainable companies BELONGING, ACHIEVING, TOGETHER Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Mar 28, 2024
Full time
BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT UK IS LOOKING FOR AN IDT SENIOR MANAGER - CUSTOMER & TRADE ANALYTICS SENIORITY LEVEL: Management FUNCTION: Data & Analytics DBS LOCATION: London TYPE OF CONTRACT: Fixed-term until December 2027 BENEFITS Flexibility for working from home (depending on the work requirements) UK yearly Incentive Bonus - competitive % based on business results and average annual salary Attractive Private Pension Plan - up to 15%, Private Medical cover, /7 GP aIDppointments, by video or by phone, 365 days a year, from anywhere in the world Share Reward Scheme (free shares and share saving scheme), Group Personal Accident Insurance, Life Assurance Flexible Benefits Scheme: Tax Return Assistance, Cycle To Work, Holiday Trading, Dental Insurance, Travel Insurance; Onsite Gym and Gyms Discounts-discounts at over 3,700 gyms, SPAs, pools, studios and outdoor fitness events across the UK; Season Ticket loans-Interest free loans for purchase of annual tickets for public transport ROLE POSITIONING AND OBJECTIVES The role is responsible for designing, building & managing a set of Data and advanced analytics products that are sought at providing competitive advantage to BAT customers teams globally. The role involves working closely with teams of Business Analysts, data scientists, data management professionals & domain experts to deliver Data & Analytics Solutions while creating business value, innovation & talent hub in the domain of Marketing, with a focus on Consumer and Trade Marketing. The role would also develop strategic partnership with leaders while also crafting solutions & products which are cross-functional & cutting-edge. The net results of these activities would be to instil a Digital DNA within the company while making data the most valuable & impactful asset. Reports to: Global DBS Manager - Data & Analytics - Marketing Reporting Level: No direct reports Geographic Scope: Global WHAT YOU WILL BE ACCOUNTABLE FOR Building a credible, stable and well managed decision science & data management organization specialized in Customer Marketing; Acting as subject matter expert for customer marketing products; Delivering across the continuum of decision science (dashboards / visualizations / Advanced analytics / AI / models / DQ / Data Stewardship / Data Cataloguing / Data Governance, etc.) while achieving assigned targets & performance metrics; Acting as the strategic partner & consultant to senior stakeholders of the domain both in IDT & business; Enabling adoption of the latest tools, technology & concepts in delivering outcomes; Creating deep engagements with support functions to ensure seamless delivery of efficient solutions; Driving a culture of knowledge, innovation, energy, fun & business value thereby creating an enviable DRA brand; Ensuring compliance to various standards of data, privacy, visualization & ethics. ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE Educational qualifications: Graduate in Engineering / Statistics / Economics / Maths / Analytics / Business Administration; Minimum of 15 years of overall experience with managing & delivering across the decision science continuum (Dashboarding / Data Visualization / Advanced Analytics / Modelling / MDM / Data Engineering / Consulting) in the domains of Sales & Marketing; At least 6 years of team management experience. Exposure to designing & building large teams would be a plus; Familiarity with tools & technologies for BI, visualizations, analytics, UI/UX, Cloud, Big data, RDBMS, MDM; Proven 6 years' experience in managing & partnering with senior global stakeholders is a must; Strong Program / Project management capabilities; Excellent communication & negotiation skills; Excellent knowledge of MS Office would be vital; Leading the team through ambiguity in a competitive global environment; Acting commercially and in a consumer centric way; Ability to collaborate and influence; Strategical thinking and prioritization skills. WE ARE BAT At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT. Global Top Employer with 53,000 BAT people across more than 180 markets Brands sold in over 200 markets, made in 44 factories in 42 countries Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations Diversity leader in the Financial Times and International Women's Day Best Practice winner Seal Award winner - one of 50 most sustainable companies BELONGING, ACHIEVING, TOGETHER Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, Farmweb, and NIG. As Britain's leading personal motor insurer, and one of the UK's leading home, travel, rescue, pet, and commercial insurers, we serve millions of customers across the UK! Direct Line has a heritage of innovation, redefining the broker-led insurance market by becoming the first UK insurance company to use the telephone to sell insurance directly to customers. And we've continued to change as the market and customer preferences have evolved. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future. To help us to achieve this vision and purpose, we have recently transformed our operating model to Agile ways of working in important areas of the business, such as our Product, Data, and Tech teams. We want to be an employer where people with different skills and expertise collaborate to deliver excellent products and services to our customers. The role: We are looking for a Reserving Lead to join our finance department! Reporting into our Group Reserving Actuary, you will deliver and support Reserving, Forecasting, Monitoring and associated Business decision-making. The purpose of this role is to lead a significant section of the Reserving function, providing strategic direction and oversight for your portfolio. You'll provide thought leadership on actuarial and business issues, and will lead and participate in the successful planning, implementation and delivery of large complex projects. Key priorities will include: Stakeholder management- You'll need to take ownership of specific relationships up to ExCo/Audit Committee level, understanding expectations and communicating Corporate Actuarial's view effectively; present results, and explain drivers and the wider commercial context. Leadership- We need an engaging leader who can adapt to changing circumstances and ensure team members are aligned on outcomes. You'll understand our responsibilities as a listed company and be able to distinguish between issues which need further investigation and those which need immediate escalation. High performance culture- You'll contribute to the creation of a high performing Corporate Actuarial & Finance function through development of team members, empowering them to demonstrate their skills, and support them in the process. Risk & Controls- You'll need a deep understanding of the principles of risk management and be able to apply this to manage controls and audit trails, responding positively to challenge by Risk and Audit, clearly articulating Corporate Actuarial's position. What else you'll be doing: Lead, plan, manage and deliver reserving, forecasting and monitoring to produce insightful analysis in a timely and accurate manner. Carry out review of results, produce reports and deliver presentations to a high standard for final sign off by the Group Reserving Actuary. Investigate, analyse and propose solutions to complex issues. Ensure models researched and built for reserving or other applications use appropriate techniques and data and are efficient, high quality, well documented and verifiable. Be aware of and direct the team in complying on an ongoing basis with the requirements of relevant professional/legal/regulatory/risk management frameworks, e.g. Technical Actuarial Standards, Solvency II, IFRS 17 & UK GAAP requirements. What we are looking for: Experience in a General Insurance background with deep knowledge of Reserving, Solvency II and IFRS 17 An advanced understanding of mathematical and statistical modelling tools Experience managing stakeholders at all levels, and communicating in a governed environment. You'll also collaborate effectively, and be able to coach and manage a team. Advanced knowledge of Excel and Psicle is preferred Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. Our team is currently based in Bromley, but will be moving to London Bridge (near Monument) this summer. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension Eligibility for annual performance bonus of up to 20% Generous holidays, 30 days of annual leave (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year. 50% off home, motor and pet insurance Free worldwide travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Free private medical cover Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Mar 28, 2024
Full time
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag, Farmweb, and NIG. As Britain's leading personal motor insurer, and one of the UK's leading home, travel, rescue, pet, and commercial insurers, we serve millions of customers across the UK! Direct Line has a heritage of innovation, redefining the broker-led insurance market by becoming the first UK insurance company to use the telephone to sell insurance directly to customers. And we've continued to change as the market and customer preferences have evolved. Our vision is to create a world where insurance is personal, inclusive and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future. To help us to achieve this vision and purpose, we have recently transformed our operating model to Agile ways of working in important areas of the business, such as our Product, Data, and Tech teams. We want to be an employer where people with different skills and expertise collaborate to deliver excellent products and services to our customers. The role: We are looking for a Reserving Lead to join our finance department! Reporting into our Group Reserving Actuary, you will deliver and support Reserving, Forecasting, Monitoring and associated Business decision-making. The purpose of this role is to lead a significant section of the Reserving function, providing strategic direction and oversight for your portfolio. You'll provide thought leadership on actuarial and business issues, and will lead and participate in the successful planning, implementation and delivery of large complex projects. Key priorities will include: Stakeholder management- You'll need to take ownership of specific relationships up to ExCo/Audit Committee level, understanding expectations and communicating Corporate Actuarial's view effectively; present results, and explain drivers and the wider commercial context. Leadership- We need an engaging leader who can adapt to changing circumstances and ensure team members are aligned on outcomes. You'll understand our responsibilities as a listed company and be able to distinguish between issues which need further investigation and those which need immediate escalation. High performance culture- You'll contribute to the creation of a high performing Corporate Actuarial & Finance function through development of team members, empowering them to demonstrate their skills, and support them in the process. Risk & Controls- You'll need a deep understanding of the principles of risk management and be able to apply this to manage controls and audit trails, responding positively to challenge by Risk and Audit, clearly articulating Corporate Actuarial's position. What else you'll be doing: Lead, plan, manage and deliver reserving, forecasting and monitoring to produce insightful analysis in a timely and accurate manner. Carry out review of results, produce reports and deliver presentations to a high standard for final sign off by the Group Reserving Actuary. Investigate, analyse and propose solutions to complex issues. Ensure models researched and built for reserving or other applications use appropriate techniques and data and are efficient, high quality, well documented and verifiable. Be aware of and direct the team in complying on an ongoing basis with the requirements of relevant professional/legal/regulatory/risk management frameworks, e.g. Technical Actuarial Standards, Solvency II, IFRS 17 & UK GAAP requirements. What we are looking for: Experience in a General Insurance background with deep knowledge of Reserving, Solvency II and IFRS 17 An advanced understanding of mathematical and statistical modelling tools Experience managing stakeholders at all levels, and communicating in a governed environment. You'll also collaborate effectively, and be able to coach and manage a team. Advanced knowledge of Excel and Psicle is preferred Ways of Working Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. Our team is currently based in Bromley, but will be moving to London Bridge (near Monument) this summer. Read our flexible working approach here . Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: Generous 9% employer pension Eligibility for annual performance bonus of up to 20% Generous holidays, 30 days of annual leave (excluding bank holidays). Plus, the option of buying or selling up to 5 days each year. 50% off home, motor and pet insurance Free worldwide travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Free private medical cover Buy-as-you-earn share scheme Employee discounts and cashback Being yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. We are at the source of everyday life. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you'll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Why join us? We are forward-thinking, creative, innovative and ambitious. We constantly push the boundaries and embrace new ways of working. We know our people do their best work when given freedom over where, when, and how they work. Which is why we trust them to do exactly that. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. You will also benefit from: Excellent employer pension contributions, for this role ranging from £10,004 to £13,550. 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service), plus bank holidays Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership Flexible working arrangements that suit your lifestyle Fees paid for membership of relevant professional bodies Up to 3 volunteering days per year Generous shared parental leave and pay Enhanced sick pay Free eye tests and contribution to lenses/spectacles for VDU users Regular development opportunities Health and wellbeing initiatives Season ticket loan for home-to-office travel Cycle-to-work scheme The Role and The Team We are seeking 3x Infrastructure Analysts to join our growing Major Projects Team and have a real input into some of the exciting projects we work on and accompanying policy issues. The team, part of the Major Markets and Projects directorate, has a wide remit, working with the industry with projects ranging between several hundred million pounds to several billion pounds, to ensure companies are developing and delivering them in a timely and efficient manner to ensure customers and the environment are protected. These projects are vital to meeting current and future customers' needs, and the whole team has a direct impact on ensuring companies are delivering for customers. This is a unique and exciting, once in a career, opportunity for someone with experience of infrastructure projects or project finance looking to work on some of the most important capital projects in the water sector, as well as gain experience in new delivery models. With projects ranging between several hundred million pounds and several billion pounds, the team works with water companies on some of the largest and most complex infrastructure projects the sector has seen in over thirty years. This is a chance to create a lasting impact for customers across England and Wales for generations to come and create a legacy. You will play a key role in not only delivering Ofwat's strategy, but also in the development of our approach to the delivery of major infrastructure projects by leading small workstreams or projects. You will be proactive and respond flexibly to the needs of the organisation by facilitating the development and delivery of major water and wastewater infrastructure projects across England and Wales, primarily through competitive delivery models such as Ofwat's Direct Procurement for Customers ("DPC") model or the Specified Infrastructure Projects Regulations ("SIPR") as used in the delivery of the Thames Tideway Tunnel project. You will also interface with projects that have been approved through the RAPID (Regulator's Alliance for Progressing Infrastructure Development) process. To hear more about this directly from our amazing Major Projects Team, please access the link here - Major Projects careers - YouTube . The successful candidate may come from a variety of professional backgrounds and is likely to have experience in regulatory policy, delivery of major infrastructure projects or project finance gained from working in Government, regulators, utilities or the contracting sector. You will have a broad understanding of utilities in the UK, with a special interest in the development and delivery of major infrastructure capital projects. If this sounds like the opportunity for you, why not join Live Q&A, taking place on Tuesday 19 March 2024 at 12.00 pm. Don't miss out on the opportunity, sign up here today. Key deliverables: Lead the delivery of a project and/or a specific area of policy related to major infrastructure projects. Lead the management of a small number of major projects through Ofwat's various processes, including management of our expert advisors. Analyse companies' submissions, including the analysis of complex commercial, financial, and technical proposals, providing effective scrutiny and challenge, and preparing recommendations for senior management including Ofwat's Board. Lead the engagement with water and wastewater companies on their large infrastructure projects, including proposed commercial models and procurement strategies; cost and risk estimation; and related technical issues. Provide wider support to the Major Projects team in delivering its programme of work, including interfaces with RAPID and PR24. Person specification To be successful in this role you will need the below essential attributes, experience, skills, and knowledge. Experience, skills and knowledge: Knowledge and experience of working on large infrastructure projects, possibly in a commercial or technical capacity within a regulated business, water sector supply chain organisation, consultancy, regulators, Government, or in another similarly relevant position. Experience and/or knowledge of the private financing of public or regulated infrastructure. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Ability to effectively plan, prioritise and deliver projects, while working as part of a multidisciplinary team. Excellent presentation and communication (oral and written) skills, including the ability to communicate complex analysis and issues to non-technical audiences. Highly numerate with strong analytical and problem-solving skills, including experience of identifying, analysing, and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Attributes: Building Trust Making Relationships Count Adaptable thinker Creates Clarity Delivers Outcomes To read more about the role and selection process, please follow the link to apply. Applications Deadline: 23.55 on 01 April 2024
Mar 28, 2024
Full time
About Us We're Ofwat, the Water Services Regulation Authority - a non-ministerial government department responsible for regulating the water sector in England and Wales. We are at the source of everyday life. Our work is high-profile and fast-moving, within a dynamic and agile environment. The work that you'll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society. Why join us? We are forward-thinking, creative, innovative and ambitious. We constantly push the boundaries and embrace new ways of working. We know our people do their best work when given freedom over where, when, and how they work. Which is why we trust them to do exactly that. With us, your work matters, your voice is heard, and your impact is felt. Ours is a culture of trust, flexibility, autonomy, collaboration, and innovation. We all want positive change for water customers, the environment, and the future of water. You will also benefit from: Excellent employer pension contributions, for this role ranging from £10,004 to £13,550. 27.5 days leave (25 days annual leave + 2.5 days privilege leave) increasing to max 32.5 days with each year of service), plus bank holidays Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership Flexible working arrangements that suit your lifestyle Fees paid for membership of relevant professional bodies Up to 3 volunteering days per year Generous shared parental leave and pay Enhanced sick pay Free eye tests and contribution to lenses/spectacles for VDU users Regular development opportunities Health and wellbeing initiatives Season ticket loan for home-to-office travel Cycle-to-work scheme The Role and The Team We are seeking 3x Infrastructure Analysts to join our growing Major Projects Team and have a real input into some of the exciting projects we work on and accompanying policy issues. The team, part of the Major Markets and Projects directorate, has a wide remit, working with the industry with projects ranging between several hundred million pounds to several billion pounds, to ensure companies are developing and delivering them in a timely and efficient manner to ensure customers and the environment are protected. These projects are vital to meeting current and future customers' needs, and the whole team has a direct impact on ensuring companies are delivering for customers. This is a unique and exciting, once in a career, opportunity for someone with experience of infrastructure projects or project finance looking to work on some of the most important capital projects in the water sector, as well as gain experience in new delivery models. With projects ranging between several hundred million pounds and several billion pounds, the team works with water companies on some of the largest and most complex infrastructure projects the sector has seen in over thirty years. This is a chance to create a lasting impact for customers across England and Wales for generations to come and create a legacy. You will play a key role in not only delivering Ofwat's strategy, but also in the development of our approach to the delivery of major infrastructure projects by leading small workstreams or projects. You will be proactive and respond flexibly to the needs of the organisation by facilitating the development and delivery of major water and wastewater infrastructure projects across England and Wales, primarily through competitive delivery models such as Ofwat's Direct Procurement for Customers ("DPC") model or the Specified Infrastructure Projects Regulations ("SIPR") as used in the delivery of the Thames Tideway Tunnel project. You will also interface with projects that have been approved through the RAPID (Regulator's Alliance for Progressing Infrastructure Development) process. To hear more about this directly from our amazing Major Projects Team, please access the link here - Major Projects careers - YouTube . The successful candidate may come from a variety of professional backgrounds and is likely to have experience in regulatory policy, delivery of major infrastructure projects or project finance gained from working in Government, regulators, utilities or the contracting sector. You will have a broad understanding of utilities in the UK, with a special interest in the development and delivery of major infrastructure capital projects. If this sounds like the opportunity for you, why not join Live Q&A, taking place on Tuesday 19 March 2024 at 12.00 pm. Don't miss out on the opportunity, sign up here today. Key deliverables: Lead the delivery of a project and/or a specific area of policy related to major infrastructure projects. Lead the management of a small number of major projects through Ofwat's various processes, including management of our expert advisors. Analyse companies' submissions, including the analysis of complex commercial, financial, and technical proposals, providing effective scrutiny and challenge, and preparing recommendations for senior management including Ofwat's Board. Lead the engagement with water and wastewater companies on their large infrastructure projects, including proposed commercial models and procurement strategies; cost and risk estimation; and related technical issues. Provide wider support to the Major Projects team in delivering its programme of work, including interfaces with RAPID and PR24. Person specification To be successful in this role you will need the below essential attributes, experience, skills, and knowledge. Experience, skills and knowledge: Knowledge and experience of working on large infrastructure projects, possibly in a commercial or technical capacity within a regulated business, water sector supply chain organisation, consultancy, regulators, Government, or in another similarly relevant position. Experience and/or knowledge of the private financing of public or regulated infrastructure. Experience of building and maintaining constructive working relationships with a diverse set of internal and external stakeholders to understand their needs, expectations, and priorities, and to influence and collaborate effectively to deliver desired outcomes. Ability to effectively plan, prioritise and deliver projects, while working as part of a multidisciplinary team. Excellent presentation and communication (oral and written) skills, including the ability to communicate complex analysis and issues to non-technical audiences. Highly numerate with strong analytical and problem-solving skills, including experience of identifying, analysing, and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems. Attributes: Building Trust Making Relationships Count Adaptable thinker Creates Clarity Delivers Outcomes To read more about the role and selection process, please follow the link to apply. Applications Deadline: 23.55 on 01 April 2024
Commercial Analyst Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking a Commercial Analyst to join their Commercial team. This is a full-time, permanent position, working Monday to Friday in the Norwich office. The successful candidate will be responsible for the provision of commercial support to the business. As the Commercial Analyst, you will manage the transportation, gas sales and joint venture operating agreements, analysis and development of business opportunities using contractual frameworks supported by financial analysis. Key Responsibilities Include: Liaise with partners as a representative of the company in specific joint ventures. Provide support in identifying and analysing new business opportunities (third-party transportation, restructuring of existing contracts, etc). The Commercial Analyst will have an opportunity to demonstrate and develop the following competencies: Economics (Discounted Cash Flow) Contractual understanding Understanding in-depth relevant agreements to ensure that contract obligations are met Bookings Annual reconciliations Tariff calculations Gas price calculations AFE Preparation Liaison internally with geosciences, finance, projects, operations, hydrocarbon accounting and legal to ensure that all departments have direct input into business decisions. Liaise and ensure compliance where required with regulations (NSTA) and with Infrastructure Code of Practice (ICOP). Key Requirements Include: Degree in a Business/Finance or technical subject High level of numeracy Competent in Excel Experience (preferably in the UK) energy industry is not essential but an advantage. Benefits: Discretionary Bonus Private Medical Insurance Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme For further details regarding this exciting opportunity please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
Mar 28, 2024
Full time
Commercial Analyst Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking a Commercial Analyst to join their Commercial team. This is a full-time, permanent position, working Monday to Friday in the Norwich office. The successful candidate will be responsible for the provision of commercial support to the business. As the Commercial Analyst, you will manage the transportation, gas sales and joint venture operating agreements, analysis and development of business opportunities using contractual frameworks supported by financial analysis. Key Responsibilities Include: Liaise with partners as a representative of the company in specific joint ventures. Provide support in identifying and analysing new business opportunities (third-party transportation, restructuring of existing contracts, etc). The Commercial Analyst will have an opportunity to demonstrate and develop the following competencies: Economics (Discounted Cash Flow) Contractual understanding Understanding in-depth relevant agreements to ensure that contract obligations are met Bookings Annual reconciliations Tariff calculations Gas price calculations AFE Preparation Liaison internally with geosciences, finance, projects, operations, hydrocarbon accounting and legal to ensure that all departments have direct input into business decisions. Liaise and ensure compliance where required with regulations (NSTA) and with Infrastructure Code of Practice (ICOP). Key Requirements Include: Degree in a Business/Finance or technical subject High level of numeracy Competent in Excel Experience (preferably in the UK) energy industry is not essential but an advantage. Benefits: Discretionary Bonus Private Medical Insurance Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme For further details regarding this exciting opportunity please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Supply Chain Analyst providing support primarily for our Plug Me In division. The Supply Chain Analyst role will assist the logistics management team by offering supply chain support in predicting needs, purchasing, managing the transportation of goods both to customers and back for our Plug Me In alternative fuels division, which includes electric vehicle charging, heat pump, and solar technologies. Additionally, this position will provide support to other logistics team members handling similar responsibilities for different business divisions during busy periods. Effective communication is crucial as the role involves engaging with various internal and external stakeholders. The ability to communicate with individuals at all levels is essential, as is the timely and accurate production of management reports. This is a permanent, full-time position, based at our Ashton-in-Makerfield site, working 42.5 hours per week. The annual salary for the role is £27,700. What we are looking for A strong educational background, equivalent to GCSE level, with preference given to candidates with a CIPS Level 3 Advanced Diploma, CILT Level 3 or equivalent qualification. Previous experience of working in a regulated environment, collaborating with various stakeholders and external third parties, as well as managing suppliers. Experience in the low carbon or energy sector, as well as logistics operations, would be beneficial. Have good knowledge of the logistics sector and supplier management, with whilst any knowledge of the low carbon industry, products, and regulatory environment would be desirable. Be a self-starter with the ability to multitask. Computer literate with the ability to operate Microsoft Office. Superb communication & people skills, especially when dealing with internal & external customers. You're a team player with a knack for collaboration while also able to show initiative. Excellent organisational and administrative skills. Calisen is proud to be a Real Living Wage paying employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace. Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams' backgrounds, experiences, and ways of life, the stronger our business and relationships with our customers will be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability. We are a Disability Confident Employer and happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.
Mar 27, 2024
Full time
We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all. Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we're creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Supply Chain Analyst providing support primarily for our Plug Me In division. The Supply Chain Analyst role will assist the logistics management team by offering supply chain support in predicting needs, purchasing, managing the transportation of goods both to customers and back for our Plug Me In alternative fuels division, which includes electric vehicle charging, heat pump, and solar technologies. Additionally, this position will provide support to other logistics team members handling similar responsibilities for different business divisions during busy periods. Effective communication is crucial as the role involves engaging with various internal and external stakeholders. The ability to communicate with individuals at all levels is essential, as is the timely and accurate production of management reports. This is a permanent, full-time position, based at our Ashton-in-Makerfield site, working 42.5 hours per week. The annual salary for the role is £27,700. What we are looking for A strong educational background, equivalent to GCSE level, with preference given to candidates with a CIPS Level 3 Advanced Diploma, CILT Level 3 or equivalent qualification. Previous experience of working in a regulated environment, collaborating with various stakeholders and external third parties, as well as managing suppliers. Experience in the low carbon or energy sector, as well as logistics operations, would be beneficial. Have good knowledge of the logistics sector and supplier management, with whilst any knowledge of the low carbon industry, products, and regulatory environment would be desirable. Be a self-starter with the ability to multitask. Computer literate with the ability to operate Microsoft Office. Superb communication & people skills, especially when dealing with internal & external customers. You're a team player with a knack for collaboration while also able to show initiative. Excellent organisational and administrative skills. Calisen is proud to be a Real Living Wage paying employer. We believe in the inherent value of our colleagues, and it is our commitment to provide fair and competitive pay that reflects the real cost of living. We understand that when our team members are compensated fairly, it not only enhances their well-being but also contributes to a positive and thriving workplace. Calisen is committed to providing a diverse, equitable, safe, and inclusive environment as we bring smarter energy to all. The more diverse our teams' backgrounds, experiences, and ways of life, the stronger our business and relationships with our customers will be. Individuals are welcome to apply to our open positions regardless of age, gender, race, religion, belief, sexual orientation, marital status, neurodiversity, and physical ability. We are a Disability Confident Employer and happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. Please note that all successful applicants will undergo relevant employment reference, background, financial and criminal record checks, appropriate for the role offered.
Senior Process Engineer AAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results.By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care. Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact. AAK Hull AAK Hull is located in the heart of an area enjoying significant redevelopment and investment.The Port of Hull is being established as a world-class centre for renewable energy and manufacturing, and at AAK we feel proud to be part of this important industrial renaissance for Yorkshire and the UK. At our recently upgraded site at King George Dock we operate the UK's largest refinery for edible oils and fats. We supply businesses in the sectors of food manufacturing, baking, Foodservice and retail, and we work closely with customers to co-develop bespoke products. As Process Engineer you will provide and drive process engineering knowledge, support and leadership across all operational areas and capital projects. The successful candidate will improve industrial processes in order to increase efficiency, optimise cost, improve sustainability and maximize profitability. About the role This role will be responsible for leading in providing and initiating technical and engineering solutions to challenges whether day to day operations or project based. The successful incumbent will develop new processes, standards &/or operational plans in support of the organisations business strategies with a direct impact on the business overall results. The role initially will have a heavy focus on the Refinery area within AAK. This position is a Monday to Friday, days-based role and will report directly into the Plant Manager for Site. Responsibilities • Lead process design and improvements in the Refinery through process, quality and engineering monitoring and optimisation.• Assist in developing best-practice operating procedures, ensuring SOP's are in place for equipment and processes and that they are fit for purpose• Analyse existing production processes and develop recommendations for changes to working methods or operation sequences that will minimise risks, costs, and wastage; increase yields and productivity; and improve the quality and consistency of final products.• Ensure that designs comply with the relevant codes, standards, regulations and procedures.• Maintain planning and cost control on process scope of works.• Perform detailed design of process plant and machinery• Liaise with project management teams to deliver new projects.• Develop company technical literature including writing operational and maintenance manuals, acceptance testing procedures and risk assessments, maintenance procedures and compiling supplier information for technical files• Liaise with sub-contractors and vendors to provide technical support• Develop process schematics such as P&ID's, PFD's, M&E balance, HAZOPs, HAZID, LOPA, SIL - ensuring they are kept up to date• Perform design calculations/simulations, including utility costing, yields & waste• Liaise with other areas of engineering and project delivery team• Assist the process design safety studies such as HAZID, HAZOP, LOPA and action response reports• Lead in troubleshooting and plant optimisation to improve plant efficiencies• Review production information and data to understand methods and activities in manufacturing and services to improve and sustain good performance. About you • Chemical Engineering or Process Engineering degree, preferably chartered• Proven experience in process or chemical industries• Safety conscious and aware of environmental impacts• Knowledge of advanced process plant, ideally edible vegetable oil refining (desirable)• Proficient in AutoCAD, or equivalent• Good understanding of Project Management processes• Ability to analyse problems, assess risk profile, determine action, and develop solutions, communicating intentions and progress to all levels• Conversant with DSEAR and other Regulations, codes and standards applicable to the design, construction and operation of process plants.• Experience in Continuous Improvement. Modern process and manufacturing techniques, such as Lean, 5S, DMAIC, FMEA, SMED, Value Stream Mapping is advantageous• Able to manage own time and apply relevant time management techniques to ensure timely delivery of project• Prepared to occasionally travel to other operational sites. In return AAK offer: 10% non-contribution pension. Bonus scheme. UK Healthcare scheme. 25 days holidays plus bank holidays. Group life cover. Group income protection scheme. Ride2Work scheme. AAK prohibits discrimination on the basis of race, color, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment. You may also have experience in the following: Senior Process Engineer, Chemical Engineering, Quality Assurance Engineer, QA Engineer, Test Engineer, Senior QA Engineer, Test Analyst, Maintenance Engineer, Project Engineer, Quality Process Engineer, Production & Process Engineer, Production Engineer, Industrial Engineer, Lead Process Engineer, Manufacturing Support Engineer, Food Manufacturing, etc. REF-
Mar 27, 2024
Full time
Senior Process Engineer AAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results.By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care. Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact. AAK Hull AAK Hull is located in the heart of an area enjoying significant redevelopment and investment.The Port of Hull is being established as a world-class centre for renewable energy and manufacturing, and at AAK we feel proud to be part of this important industrial renaissance for Yorkshire and the UK. At our recently upgraded site at King George Dock we operate the UK's largest refinery for edible oils and fats. We supply businesses in the sectors of food manufacturing, baking, Foodservice and retail, and we work closely with customers to co-develop bespoke products. As Process Engineer you will provide and drive process engineering knowledge, support and leadership across all operational areas and capital projects. The successful candidate will improve industrial processes in order to increase efficiency, optimise cost, improve sustainability and maximize profitability. About the role This role will be responsible for leading in providing and initiating technical and engineering solutions to challenges whether day to day operations or project based. The successful incumbent will develop new processes, standards &/or operational plans in support of the organisations business strategies with a direct impact on the business overall results. The role initially will have a heavy focus on the Refinery area within AAK. This position is a Monday to Friday, days-based role and will report directly into the Plant Manager for Site. Responsibilities • Lead process design and improvements in the Refinery through process, quality and engineering monitoring and optimisation.• Assist in developing best-practice operating procedures, ensuring SOP's are in place for equipment and processes and that they are fit for purpose• Analyse existing production processes and develop recommendations for changes to working methods or operation sequences that will minimise risks, costs, and wastage; increase yields and productivity; and improve the quality and consistency of final products.• Ensure that designs comply with the relevant codes, standards, regulations and procedures.• Maintain planning and cost control on process scope of works.• Perform detailed design of process plant and machinery• Liaise with project management teams to deliver new projects.• Develop company technical literature including writing operational and maintenance manuals, acceptance testing procedures and risk assessments, maintenance procedures and compiling supplier information for technical files• Liaise with sub-contractors and vendors to provide technical support• Develop process schematics such as P&ID's, PFD's, M&E balance, HAZOPs, HAZID, LOPA, SIL - ensuring they are kept up to date• Perform design calculations/simulations, including utility costing, yields & waste• Liaise with other areas of engineering and project delivery team• Assist the process design safety studies such as HAZID, HAZOP, LOPA and action response reports• Lead in troubleshooting and plant optimisation to improve plant efficiencies• Review production information and data to understand methods and activities in manufacturing and services to improve and sustain good performance. About you • Chemical Engineering or Process Engineering degree, preferably chartered• Proven experience in process or chemical industries• Safety conscious and aware of environmental impacts• Knowledge of advanced process plant, ideally edible vegetable oil refining (desirable)• Proficient in AutoCAD, or equivalent• Good understanding of Project Management processes• Ability to analyse problems, assess risk profile, determine action, and develop solutions, communicating intentions and progress to all levels• Conversant with DSEAR and other Regulations, codes and standards applicable to the design, construction and operation of process plants.• Experience in Continuous Improvement. Modern process and manufacturing techniques, such as Lean, 5S, DMAIC, FMEA, SMED, Value Stream Mapping is advantageous• Able to manage own time and apply relevant time management techniques to ensure timely delivery of project• Prepared to occasionally travel to other operational sites. In return AAK offer: 10% non-contribution pension. Bonus scheme. UK Healthcare scheme. 25 days holidays plus bank holidays. Group life cover. Group income protection scheme. Ride2Work scheme. AAK prohibits discrimination on the basis of race, color, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment. You may also have experience in the following: Senior Process Engineer, Chemical Engineering, Quality Assurance Engineer, QA Engineer, Test Engineer, Senior QA Engineer, Test Analyst, Maintenance Engineer, Project Engineer, Quality Process Engineer, Production & Process Engineer, Production Engineer, Industrial Engineer, Lead Process Engineer, Manufacturing Support Engineer, Food Manufacturing, etc. REF-
Applications Support Analyst Why We Need You - The Mission & Our Vision Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service. Veryon has more than 7,500 customers in 137 countries, we service general and business aviation, military/defense, commercial aviation, and OEM industries. Our core values drive us, in business, internally, and in our everyday lives. As an Application Support Analyst on our Services and Operations Team, you will play a pivotal role in taking care of one of our key partners, a rotary wing aircraft manufacturer, and be their first point of contact for troubleshooting, issue resolution, and maintenance of our applications while working closely with cross-functional teams to deliver efficient solutions. What You'll Accomplish - Your Performance Objectives Objective 1: Within your first 30 days, you will get up to speed on the Company, our processes, and our market. Onboarding and Familiarization: Complete orientation and familiarization with the company's culture, policies, and team structure. Gain access to relevant systems, tools, and documentation. Shadow existing team members to understand current processes and workflows. Understanding Applications: Review and study the supported applications, their architecture, functionalities, and interdependencies. Engage with stakeholders to grasp their expectations, pain points, and requirements regarding application support. Initial Issue Resolution and Documentation: Start actively handling minor support issues and incidents under supervision. Begin documenting troubleshooting steps, creating initial knowledge base articles, and contributing to process documentation. Collaborate with the team to address a few medium-priority incidents and observe escalation procedures. Objective 2: Within your first 3 months , you will independently manage current projects and kick off a new internal development project. Independent Issue Resolution: Take on more responsibility for resolving application incidents independently. Contribute significantly to the documentation and knowledge base, demonstrating proactive documentation practices. Start participating in scheduled team meetings and providing valuable insights on recent incidents or improvements. Process Enhancement and Optimization: Identify areas for process improvement based on experiences during issue resolution. Propose and implement small-scale optimizations or preventive measures to reduce incident resolution time or enhance application performance. Engage more actively in collaboration with development and QA teams to better understand the application lifecycle. Objective 3: Within your first 6 months, you will advance your knowledge and skillset. Advanced Issue Resolution and Proactive Measures: Handle complex incidents effectively and efficiently, demonstrating a deeper understanding of the supported applications. Initiate or contribute significantly to projects aimed at proactive monitoring, performance optimization, or automation of support tasks. Actively contribute insights and suggestions for improvements during team meetings, focusing on long-term stability and user experience. Knowledge Sharing and Mentoring: Share expertise by conducting mini-training sessions or workshops for team members on specific application-related topics. Mentor newer team members or assist in their onboarding process, providing guidance and support. Collaborate with the team lead to finalize strategies for continuous improvement and contribute to long-term support plan. Who We're Looking For - The Personal Competencies That Matter Flexibility: This position requires flexibility in working hours, including occasional evenings and/or weekends to meet business demands. Gets Stuff Done / Accountable: You are comfortable rolling up your sleeves and delivering on a short timeline with limited resources. You are comfortable thinking strategically, but also enjoy the process of "doing the work" yourself, and you take pride in the successes you have delivered in past roles. You own your work, start to finish, but are not afraid to ask for help if needed. Influencing and relationship building: You know you cannot do it yourself. You have the communication skills and emotional intelligence to quickly establish credibility with and gain the trust and respect of everyone in the organization. You must be able to balance asking the right questions with ensuring the deliverables of peers are not impacted. Proactive: You have no problem planning the work, working the plan, and proactively communicating your progress along the way. You anticipate risks and issues that will arise and mostly mitigate them independently. Kind, humble, and fun: We want you to be a person we enjoy collaborating with, spending time with, and investing in. You may be this person if you already invest heavily in those you work with, and if you consistently receive feedback that you are a great colleague and teammate. A great sign is if people go out of their way to work with you, no matter the situation. Background and Experience We're Looking For Bachelor's degree with emphasis on computer science, information technology or aeronautical degree. Strong technical knowledge with an emphasis on SQL and/or Python Scripting. Must be able to speak French fluently. Aviation experience is a plus but not mandatory. How We Work - The Core Values That We Live By Fueled By Customers: We work hard so our customers can get more uptime. A customer-centered approach is on the forefront of our minds. We're big on transparent communication with our customers, and we celebrate their wins internally because we love the positive impact we're making on their lives. Win Together: We focus on the "we" and not the "me". Collaboration is key, we value diverse backgrounds and skill sets. Our mission is to win as a team, we think everyone plays an integral part in our success. Make it Happen: When we make a commitment, we get it done. We take a proactive approach, we commit, we adapt to evolving landscapes and problems, we tackle problems at every difficulty level. Innovate to Elevate: We set the standard in aviation by embracing and advancing cutting edge technology. We take a fail-forward approach using everything as a learning experience. We encourage creativity and experimentation within our teams. This helps us set the bar high and provide world class expertise in aviation.
Mar 27, 2024
Full time
Applications Support Analyst Why We Need You - The Mission & Our Vision Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service. Veryon has more than 7,500 customers in 137 countries, we service general and business aviation, military/defense, commercial aviation, and OEM industries. Our core values drive us, in business, internally, and in our everyday lives. As an Application Support Analyst on our Services and Operations Team, you will play a pivotal role in taking care of one of our key partners, a rotary wing aircraft manufacturer, and be their first point of contact for troubleshooting, issue resolution, and maintenance of our applications while working closely with cross-functional teams to deliver efficient solutions. What You'll Accomplish - Your Performance Objectives Objective 1: Within your first 30 days, you will get up to speed on the Company, our processes, and our market. Onboarding and Familiarization: Complete orientation and familiarization with the company's culture, policies, and team structure. Gain access to relevant systems, tools, and documentation. Shadow existing team members to understand current processes and workflows. Understanding Applications: Review and study the supported applications, their architecture, functionalities, and interdependencies. Engage with stakeholders to grasp their expectations, pain points, and requirements regarding application support. Initial Issue Resolution and Documentation: Start actively handling minor support issues and incidents under supervision. Begin documenting troubleshooting steps, creating initial knowledge base articles, and contributing to process documentation. Collaborate with the team to address a few medium-priority incidents and observe escalation procedures. Objective 2: Within your first 3 months , you will independently manage current projects and kick off a new internal development project. Independent Issue Resolution: Take on more responsibility for resolving application incidents independently. Contribute significantly to the documentation and knowledge base, demonstrating proactive documentation practices. Start participating in scheduled team meetings and providing valuable insights on recent incidents or improvements. Process Enhancement and Optimization: Identify areas for process improvement based on experiences during issue resolution. Propose and implement small-scale optimizations or preventive measures to reduce incident resolution time or enhance application performance. Engage more actively in collaboration with development and QA teams to better understand the application lifecycle. Objective 3: Within your first 6 months, you will advance your knowledge and skillset. Advanced Issue Resolution and Proactive Measures: Handle complex incidents effectively and efficiently, demonstrating a deeper understanding of the supported applications. Initiate or contribute significantly to projects aimed at proactive monitoring, performance optimization, or automation of support tasks. Actively contribute insights and suggestions for improvements during team meetings, focusing on long-term stability and user experience. Knowledge Sharing and Mentoring: Share expertise by conducting mini-training sessions or workshops for team members on specific application-related topics. Mentor newer team members or assist in their onboarding process, providing guidance and support. Collaborate with the team lead to finalize strategies for continuous improvement and contribute to long-term support plan. Who We're Looking For - The Personal Competencies That Matter Flexibility: This position requires flexibility in working hours, including occasional evenings and/or weekends to meet business demands. Gets Stuff Done / Accountable: You are comfortable rolling up your sleeves and delivering on a short timeline with limited resources. You are comfortable thinking strategically, but also enjoy the process of "doing the work" yourself, and you take pride in the successes you have delivered in past roles. You own your work, start to finish, but are not afraid to ask for help if needed. Influencing and relationship building: You know you cannot do it yourself. You have the communication skills and emotional intelligence to quickly establish credibility with and gain the trust and respect of everyone in the organization. You must be able to balance asking the right questions with ensuring the deliverables of peers are not impacted. Proactive: You have no problem planning the work, working the plan, and proactively communicating your progress along the way. You anticipate risks and issues that will arise and mostly mitigate them independently. Kind, humble, and fun: We want you to be a person we enjoy collaborating with, spending time with, and investing in. You may be this person if you already invest heavily in those you work with, and if you consistently receive feedback that you are a great colleague and teammate. A great sign is if people go out of their way to work with you, no matter the situation. Background and Experience We're Looking For Bachelor's degree with emphasis on computer science, information technology or aeronautical degree. Strong technical knowledge with an emphasis on SQL and/or Python Scripting. Must be able to speak French fluently. Aviation experience is a plus but not mandatory. How We Work - The Core Values That We Live By Fueled By Customers: We work hard so our customers can get more uptime. A customer-centered approach is on the forefront of our minds. We're big on transparent communication with our customers, and we celebrate their wins internally because we love the positive impact we're making on their lives. Win Together: We focus on the "we" and not the "me". Collaboration is key, we value diverse backgrounds and skill sets. Our mission is to win as a team, we think everyone plays an integral part in our success. Make it Happen: When we make a commitment, we get it done. We take a proactive approach, we commit, we adapt to evolving landscapes and problems, we tackle problems at every difficulty level. Innovate to Elevate: We set the standard in aviation by embracing and advancing cutting edge technology. We take a fail-forward approach using everything as a learning experience. We encourage creativity and experimentation within our teams. This helps us set the bar high and provide world class expertise in aviation.
About Us At WeWork we provide inspiring and flexible workplace solutions to help businesses - small, medium, or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow's world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. About the Role The real estate legal team is responsible for providing the business with legal counsel on real estate strategy and on real estate transactional and asset management matters. As a dedicated member of a regional transactional team, you will advise internal partners on real estate issues, contribute to cross-functional projects, advise the deal team throughout transactions, and lead legal negotiations. Through cross-functional collaboration and application of your commercial and legal skills, you will be instrumental in managing the company's portfolio across the region. The role will report into the regional head of real estate legal. Responsibilities Act as the primary point of contact for real estate legal matters relating to a large portfolio of WeWork locations. Engage in cross-functional problem solving and coordinate with the regional and global real estate teams on large projects, including performing real estate diligence for corporate transactions. Lead legal negotiations on a variety of real estate transactions (particularly leases, lease restructurings and management agreements), and provide commercially minded legal advice to deal partners and financial analysts from term sheet stage through to closing of the deal Collaborate with stakeholders, including construction and design, building operations, tax, insurance and finance, to ensure each team's unique needs are met throughout the transaction. Interpreting leases and supporting the WeWork business on any asset-related questions, issues, escalations or disputes. Collaborate to develop, define and improve internal processes. Provide strategic and practical advice to internal clients at all levels, including senior executives. About you England & Wales qualified real estate lawyer. Extensive in-house or private practice experience in commercial real estate law. Strong capabilities in all aspects of leasing transactions. Familiarity with navigating legal disputes and litigation. Impeccable and concise communication and presentation skills, both verbal and written. Reliable, focused and detail-oriented, with a proven ability to consistently meet deadlines and prioritise effectively. Strong interpersonal skills and a proven ability to deal collaboratively with others. Excellent time management skills and experience running multiple projects at a time. Excels under pressure and has the ability to adapt within a dynamic environment. Ability to spot novel issues and escalate them appropriately. Has the ability to work both independently (with minimal oversight), and takes ownership of own work product. About WeWork Being a WeWork employee is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you-because together we can achieve more. Here we challenge ideas and explore new ways of getting things done. Whether you are part of our Employee Community Groups , or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. -
Mar 27, 2024
Full time
About Us At WeWork we provide inspiring and flexible workplace solutions to help businesses - small, medium, or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow's world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own. About the Role The real estate legal team is responsible for providing the business with legal counsel on real estate strategy and on real estate transactional and asset management matters. As a dedicated member of a regional transactional team, you will advise internal partners on real estate issues, contribute to cross-functional projects, advise the deal team throughout transactions, and lead legal negotiations. Through cross-functional collaboration and application of your commercial and legal skills, you will be instrumental in managing the company's portfolio across the region. The role will report into the regional head of real estate legal. Responsibilities Act as the primary point of contact for real estate legal matters relating to a large portfolio of WeWork locations. Engage in cross-functional problem solving and coordinate with the regional and global real estate teams on large projects, including performing real estate diligence for corporate transactions. Lead legal negotiations on a variety of real estate transactions (particularly leases, lease restructurings and management agreements), and provide commercially minded legal advice to deal partners and financial analysts from term sheet stage through to closing of the deal Collaborate with stakeholders, including construction and design, building operations, tax, insurance and finance, to ensure each team's unique needs are met throughout the transaction. Interpreting leases and supporting the WeWork business on any asset-related questions, issues, escalations or disputes. Collaborate to develop, define and improve internal processes. Provide strategic and practical advice to internal clients at all levels, including senior executives. About you England & Wales qualified real estate lawyer. Extensive in-house or private practice experience in commercial real estate law. Strong capabilities in all aspects of leasing transactions. Familiarity with navigating legal disputes and litigation. Impeccable and concise communication and presentation skills, both verbal and written. Reliable, focused and detail-oriented, with a proven ability to consistently meet deadlines and prioritise effectively. Strong interpersonal skills and a proven ability to deal collaboratively with others. Excellent time management skills and experience running multiple projects at a time. Excels under pressure and has the ability to adapt within a dynamic environment. Ability to spot novel issues and escalate them appropriately. Has the ability to work both independently (with minimal oversight), and takes ownership of own work product. About WeWork Being a WeWork employee is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you-because together we can achieve more. Here we challenge ideas and explore new ways of getting things done. Whether you are part of our Employee Community Groups , or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. -
State Street Global Advisors, Product Strategist Fixed Income, Assistant Vice President page is loaded State Street Global Advisors, Product Strategist Fixed Income, Assistant Vice President Apply locations London, England time type Full time posted on Posted 30+ Days Ago job requisition id R-744721 Role: Supporting the Head of Product Strategy and Research, EMEA, to lead the Fixed Income Product Strategy for SSGA in the region covering ETF, Index and Active capabilities Assist in the origination of a robust pipeline of innovative product strategies in the Fixed Income market that competitively differentiate the firm and enhance its prospects for revenue and asset growth Identify market trends that expand opportunities for the firm's investment capabilities Consider growth potential and seed capital investment of new Fixed Income product ideas Serve as investment product expert for EMEA for Fixed Income strategies within Institutional and/or Intermediary channels Maintain deep understanding of regional client needs, competitive dynamics, regulatory trends and money in motion, across Institutional and Intermediary segments Deliver Fixed Income product insights to internal stakeholders and partners to gain support for regional product strategy and development priorities Own business cases for new Fixed Income product recommendations Present recommendations to governance and business bodies as well as relevant Fund Boards Maintain a high level of communication with investment teams and regional distribution leaders, ensuring product strategy needs and expectations are fulfilled Knowledge Required: 7+ years of experience within product development, design, or as a product strategist/investment strategist with demonstrable track record of delivering successful outcomes Deep Fixed Income asset class expertise Holds or studying towards CFA desirable Experience and knowledge of product design, strategy and client needs within institutional and/or intermediary channels Strong knowledge of the asset management industry including investors types, distribution channels, competitor landscape, investment products/client experience is a plus Commercial awareness of market dynamics, market evolution and of competitive landscape to ensure that products remain fit for purpose Knowledge of pooled product structures including UCITS and non-UCITS (other collective and alternative funds - QAIF, RAIF, AUT, MPF etc., across a range of domiciles) is a plus Awareness of the changing regulatory framework especially sustainability for investment funds in EMEA Skills Required: Demonstrable track record of contributing to the design of innovative, strategic investment products across ETF, Index and Active capabilities Track record of delivering product projects within an Investment Management organization Excellent communication skills, including ability to influence senior management Excellent presentation skills including an ability to clearly articulate complex concepts and ideas to a senior audience in a clear and concise manner Advanced skills in Microsoft Excel, Powerpoint, Morningstar, Bloomberg, Factset, Lipper etc. Similar Jobs (5) ESG Investment Strategist, State Street Global Advisors, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Global Custody Product Development Data Analyst, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago State Street Global Advisors, Senior Product Strategist, Alternatives/Multi-Asset, Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
Mar 27, 2024
Full time
State Street Global Advisors, Product Strategist Fixed Income, Assistant Vice President page is loaded State Street Global Advisors, Product Strategist Fixed Income, Assistant Vice President Apply locations London, England time type Full time posted on Posted 30+ Days Ago job requisition id R-744721 Role: Supporting the Head of Product Strategy and Research, EMEA, to lead the Fixed Income Product Strategy for SSGA in the region covering ETF, Index and Active capabilities Assist in the origination of a robust pipeline of innovative product strategies in the Fixed Income market that competitively differentiate the firm and enhance its prospects for revenue and asset growth Identify market trends that expand opportunities for the firm's investment capabilities Consider growth potential and seed capital investment of new Fixed Income product ideas Serve as investment product expert for EMEA for Fixed Income strategies within Institutional and/or Intermediary channels Maintain deep understanding of regional client needs, competitive dynamics, regulatory trends and money in motion, across Institutional and Intermediary segments Deliver Fixed Income product insights to internal stakeholders and partners to gain support for regional product strategy and development priorities Own business cases for new Fixed Income product recommendations Present recommendations to governance and business bodies as well as relevant Fund Boards Maintain a high level of communication with investment teams and regional distribution leaders, ensuring product strategy needs and expectations are fulfilled Knowledge Required: 7+ years of experience within product development, design, or as a product strategist/investment strategist with demonstrable track record of delivering successful outcomes Deep Fixed Income asset class expertise Holds or studying towards CFA desirable Experience and knowledge of product design, strategy and client needs within institutional and/or intermediary channels Strong knowledge of the asset management industry including investors types, distribution channels, competitor landscape, investment products/client experience is a plus Commercial awareness of market dynamics, market evolution and of competitive landscape to ensure that products remain fit for purpose Knowledge of pooled product structures including UCITS and non-UCITS (other collective and alternative funds - QAIF, RAIF, AUT, MPF etc., across a range of domiciles) is a plus Awareness of the changing regulatory framework especially sustainability for investment funds in EMEA Skills Required: Demonstrable track record of contributing to the design of innovative, strategic investment products across ETF, Index and Active capabilities Track record of delivering product projects within an Investment Management organization Excellent communication skills, including ability to influence senior management Excellent presentation skills including an ability to clearly articulate complex concepts and ideas to a senior audience in a clear and concise manner Advanced skills in Microsoft Excel, Powerpoint, Morningstar, Bloomberg, Factset, Lipper etc. Similar Jobs (5) ESG Investment Strategist, State Street Global Advisors, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Global Custody Product Development Data Analyst, Assistant Vice President locations London, England time type Full time posted on Posted 30+ Days Ago State Street Global Advisors, Senior Product Strategist, Alternatives/Multi-Asset, Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
Job Title: Data Protection Coordinator Location: London (Hybrid) Salary: £19,500 per annum (£32,500 full time equivalent) Job type: Part time, permanent - 21 hours per week Closing Date: 8th April 2024. Assessment Day: Monday 15th April 2024. The Role: Are you a Data Protection Coordinator looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking to recruit a dynamic and proactive Data Protection Coordinator, reporting to Legal Adviser and Data Protection Officer, to implement the Marine Society and Sea Cadets' (MSSC) data protection policies and lead on the responses to Subject Access Requests (SARS). Responsibilities: Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements Deliver effective support for volunteers and area management teams Good practice in relation to data protection Creating and promoting GDPR best practices Requirements: Knowledge of and experience in applying Data Protection legislation and GDPR Experience of delivering projects to meet agreed outputs and outcomes and of delivering against reporting procedures and requirements. Experience of working in a customer facing role, including handling enquiries by telephone and email. Strong IT literacy. Desirable: Experience of working with volunteers Experience of project management processes Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays - pro rata for part time employees Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Data Governance Officer, Data Protection Officer, Data Governance Analyst, Compliance Analyst, Compliance Assistant, Data Protection Compliance Analyst, GDPR Specialist, PECR Specialist may also be considered for this role.
Mar 27, 2024
Full time
Job Title: Data Protection Coordinator Location: London (Hybrid) Salary: £19,500 per annum (£32,500 full time equivalent) Job type: Part time, permanent - 21 hours per week Closing Date: 8th April 2024. Assessment Day: Monday 15th April 2024. The Role: Are you a Data Protection Coordinator looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking to recruit a dynamic and proactive Data Protection Coordinator, reporting to Legal Adviser and Data Protection Officer, to implement the Marine Society and Sea Cadets' (MSSC) data protection policies and lead on the responses to Subject Access Requests (SARS). Responsibilities: Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements Deliver effective support for volunteers and area management teams Good practice in relation to data protection Creating and promoting GDPR best practices Requirements: Knowledge of and experience in applying Data Protection legislation and GDPR Experience of delivering projects to meet agreed outputs and outcomes and of delivering against reporting procedures and requirements. Experience of working in a customer facing role, including handling enquiries by telephone and email. Strong IT literacy. Desirable: Experience of working with volunteers Experience of project management processes Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays - pro rata for part time employees Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Data Governance Officer, Data Protection Officer, Data Governance Analyst, Compliance Analyst, Compliance Assistant, Data Protection Compliance Analyst, GDPR Specialist, PECR Specialist may also be considered for this role.
JOB DESCRIPTION As part of JPMC's Global Financial Crimes Compliance (GFCC), the Global Financial Intelligence Unit (GFIU) team is a critical part in protecting JPMC. GFIU is responsible for the execution and delivery of proactive project-oriented investigations which identify financial crime risk inherent in customer profiles, products, and services; and undertakes reviews of high-profile investigations referred from JPMC's LOB, Regional AML Investigations, GFC Legal Counsel, and Senior Management. The role of the Data Analyst involves working internally to support the GFIU AML investigative teams which detect and mitigate money laundering / terrorist financing (ML/TF) risks by leveraging existing and newly developed data analytic solutions. As a GFIU Data Analyst within our risk management team, you will be instrumental in developing new data analytic tools and techniques to identify and mitigate emerging risks. Your role will require the application of your statistical, analytical, and technical skills. Additionally, you will be expected to exercise sound judgment and maintain the utmost confidentiality when handling sensitive information Job responsibilities Supports the Data Analytics Team's illumination of data which the GFIU uses to develop actionable Financial Crimes intelligence to identify existing and emerging risk trends and in-turn used to inform senior management. Supports and develops of various Financial Crimes intelligence dashboards Supports requests for specialized analytics by researching data sources and developing custom logic. Supports projects involving various Corporate, Technology, and Line of Business groups to identify and implement new intelligence opportunities. Communicates observations to GFIU investigators and managers. Cultivates relationships as self-starter across various Corporate, Legal, Technology and Line of Business groups to drive program objectives to successful completion. Supports the development and implementation of data analytic training and best practices to grow AML investigator self-sufficiency. Required qualifications, capabilities and skills Experience building complex SQL statements and working knowledge of database platforms. Experience with applying data science techniques using statistical analysis to analyze large data sets leveraging python and pandas data frames. Advanced dashboard development experience with QlikView, Tableau or similar. Experience building complex workflows leveraging Alteryx Designer. Strong analytical skills to enable efficient, accurate and objective decision making. Technically strong and able to undertake complex data scenarios utilizing data to conclude an end results. Preferred qualifications, capabilities and skills Knowledge of Anti-Money Laundering (AML) and/or Complex Investigations Programming experience with Python or SAS Proficiency with application of Link Analysis software, in support of complex investigations (i.e. IBM i2 Analyst's Notebook) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.
Mar 27, 2024
Full time
JOB DESCRIPTION As part of JPMC's Global Financial Crimes Compliance (GFCC), the Global Financial Intelligence Unit (GFIU) team is a critical part in protecting JPMC. GFIU is responsible for the execution and delivery of proactive project-oriented investigations which identify financial crime risk inherent in customer profiles, products, and services; and undertakes reviews of high-profile investigations referred from JPMC's LOB, Regional AML Investigations, GFC Legal Counsel, and Senior Management. The role of the Data Analyst involves working internally to support the GFIU AML investigative teams which detect and mitigate money laundering / terrorist financing (ML/TF) risks by leveraging existing and newly developed data analytic solutions. As a GFIU Data Analyst within our risk management team, you will be instrumental in developing new data analytic tools and techniques to identify and mitigate emerging risks. Your role will require the application of your statistical, analytical, and technical skills. Additionally, you will be expected to exercise sound judgment and maintain the utmost confidentiality when handling sensitive information Job responsibilities Supports the Data Analytics Team's illumination of data which the GFIU uses to develop actionable Financial Crimes intelligence to identify existing and emerging risk trends and in-turn used to inform senior management. Supports and develops of various Financial Crimes intelligence dashboards Supports requests for specialized analytics by researching data sources and developing custom logic. Supports projects involving various Corporate, Technology, and Line of Business groups to identify and implement new intelligence opportunities. Communicates observations to GFIU investigators and managers. Cultivates relationships as self-starter across various Corporate, Legal, Technology and Line of Business groups to drive program objectives to successful completion. Supports the development and implementation of data analytic training and best practices to grow AML investigator self-sufficiency. Required qualifications, capabilities and skills Experience building complex SQL statements and working knowledge of database platforms. Experience with applying data science techniques using statistical analysis to analyze large data sets leveraging python and pandas data frames. Advanced dashboard development experience with QlikView, Tableau or similar. Experience building complex workflows leveraging Alteryx Designer. Strong analytical skills to enable efficient, accurate and objective decision making. Technically strong and able to undertake complex data scenarios utilizing data to conclude an end results. Preferred qualifications, capabilities and skills Knowledge of Anti-Money Laundering (AML) and/or Complex Investigations Programming experience with Python or SAS Proficiency with application of Link Analysis software, in support of complex investigations (i.e. IBM i2 Analyst's Notebook) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.
Short facts about us: We are a global remote-first team of 100+ people on 4 continents and in 10+ countries. We have been protecting our clients since 2014. The company has raised over $10M in investments. More than 200 customers around the world, including Fortune 500, Nasdaq, and high-growth startups choose Wallarm to protect their API and web applications. The company passed Y Combinator, the most prestigious incubator in Silicon Valley, from which Dropbox, Stripe, Docker, etc. came out. Our product: Wallarm API security solutions provide proven performance to support innovative companies serving millions of users and billions of API requests per month. Hundreds of Security and DevOps teams globally use Wallarm daily to: Discover . See every asset across your entire attack surface-from cloud environments to every API endpoint with auto-discovery capabilities. Protect . A single suite that goes beyond OWASP Top 10 for full coverage for API specific threats, account takeover, malicious bots, L7 DDoS, and more. Respond . Streamline incident response with complete visibility, smart triggers, and active threat verification. Test . Automate security testing of your APIs and web assets. Prioritize remediation for every asset, in every environment. Our technology stack: Frontend: the system management interface is written in React and is a Single Page Application. Node for filtering attacks requires maximum performance, that's why we chosen C for its development. Backend: we use mainly Ruby (RoR for API only and Sinatra) and Golang (Gin), some components and modules are written in Python (aiohttp, Flask, FastAP) QA department using Python for developing integration autotests. Cloud: GCP, Terraform, AWS Databases: PostgreSQL, Elasticsearch, Riak/S3, Tarantool, and Redis DevOps: Kubernetes , Docker, Prometheus, Grafana, EFK, Linux About this opportunity: As a Product Manager at Wallarm you will be responsible for all aspects of creating and delivering Web Application and API Security solutions. This is a unique opportunity to join a fast growing PM team focused on delivering an important product security service. You will work closely with the engineering team to support the development and release of Wallarm solutions. This role is for someone who has expertise in building deeply technical products. You will help set the strategy for your product, conduct user and market research, define requirements, and oversee execution across engineering and marketing. You will work closely with the engineering team to support release cycles in order to continuously improve the Wallarm API security platform. In this role you will: Drive the product in the right direction Build an effective roadmap to prioritize features Balance new features, improvements, and customer requests to ensure a high velocity and a stable product Consider the business impact, ROI, and other implications when taking important decisions Take an active role in defining the future Contribute to the product vision, together with the PM team Create and maintain a vision for your product area Innovate within your product area by proposing ambitious features Follow innovation in the market and competition Communicate and evangelize your product vision internally and among the wider community Manage the product life cycle Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned Be the voice of the customer and the subject-matter expert for your product Contribute to documentation, blog posts, demos, and marketing materials for product features Collaborate with other Product Managers, UX, and engineers in cross-area features to build a cohesive user experience Manage uncertainty and ambiguity effectively, adjusting plans to new working conditions Engage with stakeholders in two-way communication Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area Talk to customers and engage with the community regularly Engage with analysts on briefings and product evaluations Work with the entire Product team to share improvements and best practices You will collaborate to: Deliver product. You will take the lead in decisions about the product, but rely on the engineering teams for development. Plan capacity. You will define priorities and the Engineering Manager will evaluate the amount of work possible Ship frequently. You will collaborate with engineering on decisions that affect timely delivery In this role you'll need: Experience in Product Management Strong technical acumen: you understand how software is built, packaged, deployed and operated Strong understanding of Appsec/Product Security/WAAP/API Security Strong understanding of DevOps and cloud-native application architectures, deployment and operations Passion for design and usability Highly independent and pragmatic Excellent proficiency in English Nice to have: Knowledge of the DevOps tool market Significant experience building successful DevOps/Security tools What we offer: Ability to work on a product that makes the Internet safer Completely remote work and flexible working hours Competitive salary and bonuses Paid days off Medical insurance Working equipment Professional development and career growth
Mar 27, 2024
Full time
Short facts about us: We are a global remote-first team of 100+ people on 4 continents and in 10+ countries. We have been protecting our clients since 2014. The company has raised over $10M in investments. More than 200 customers around the world, including Fortune 500, Nasdaq, and high-growth startups choose Wallarm to protect their API and web applications. The company passed Y Combinator, the most prestigious incubator in Silicon Valley, from which Dropbox, Stripe, Docker, etc. came out. Our product: Wallarm API security solutions provide proven performance to support innovative companies serving millions of users and billions of API requests per month. Hundreds of Security and DevOps teams globally use Wallarm daily to: Discover . See every asset across your entire attack surface-from cloud environments to every API endpoint with auto-discovery capabilities. Protect . A single suite that goes beyond OWASP Top 10 for full coverage for API specific threats, account takeover, malicious bots, L7 DDoS, and more. Respond . Streamline incident response with complete visibility, smart triggers, and active threat verification. Test . Automate security testing of your APIs and web assets. Prioritize remediation for every asset, in every environment. Our technology stack: Frontend: the system management interface is written in React and is a Single Page Application. Node for filtering attacks requires maximum performance, that's why we chosen C for its development. Backend: we use mainly Ruby (RoR for API only and Sinatra) and Golang (Gin), some components and modules are written in Python (aiohttp, Flask, FastAP) QA department using Python for developing integration autotests. Cloud: GCP, Terraform, AWS Databases: PostgreSQL, Elasticsearch, Riak/S3, Tarantool, and Redis DevOps: Kubernetes , Docker, Prometheus, Grafana, EFK, Linux About this opportunity: As a Product Manager at Wallarm you will be responsible for all aspects of creating and delivering Web Application and API Security solutions. This is a unique opportunity to join a fast growing PM team focused on delivering an important product security service. You will work closely with the engineering team to support the development and release of Wallarm solutions. This role is for someone who has expertise in building deeply technical products. You will help set the strategy for your product, conduct user and market research, define requirements, and oversee execution across engineering and marketing. You will work closely with the engineering team to support release cycles in order to continuously improve the Wallarm API security platform. In this role you will: Drive the product in the right direction Build an effective roadmap to prioritize features Balance new features, improvements, and customer requests to ensure a high velocity and a stable product Consider the business impact, ROI, and other implications when taking important decisions Take an active role in defining the future Contribute to the product vision, together with the PM team Create and maintain a vision for your product area Innovate within your product area by proposing ambitious features Follow innovation in the market and competition Communicate and evangelize your product vision internally and among the wider community Manage the product life cycle Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned Be the voice of the customer and the subject-matter expert for your product Contribute to documentation, blog posts, demos, and marketing materials for product features Collaborate with other Product Managers, UX, and engineers in cross-area features to build a cohesive user experience Manage uncertainty and ambiguity effectively, adjusting plans to new working conditions Engage with stakeholders in two-way communication Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area Talk to customers and engage with the community regularly Engage with analysts on briefings and product evaluations Work with the entire Product team to share improvements and best practices You will collaborate to: Deliver product. You will take the lead in decisions about the product, but rely on the engineering teams for development. Plan capacity. You will define priorities and the Engineering Manager will evaluate the amount of work possible Ship frequently. You will collaborate with engineering on decisions that affect timely delivery In this role you'll need: Experience in Product Management Strong technical acumen: you understand how software is built, packaged, deployed and operated Strong understanding of Appsec/Product Security/WAAP/API Security Strong understanding of DevOps and cloud-native application architectures, deployment and operations Passion for design and usability Highly independent and pragmatic Excellent proficiency in English Nice to have: Knowledge of the DevOps tool market Significant experience building successful DevOps/Security tools What we offer: Ability to work on a product that makes the Internet safer Completely remote work and flexible working hours Competitive salary and bonuses Paid days off Medical insurance Working equipment Professional development and career growth
Join our Service Desk Team! Pay - 11.44 per hour The role is full time, working 37 hours per week, M-F between the hours of 07.00 - 17.30 This role is office-based role in Princess Royal Building, Westlakes Science Park, Moor Row, Whitehaven, Cumbria This role is based at the Westlakes First Line Service Desk, in Cumbria, servicing a Client from within the Nuclear Industry who has outsourced their IT. The Service Desk teamwork with Partner teams covering the full scope of this Managed Services contract to deliver IT services for approximately 14000 users across multiple locations throughout the UK. The First Line Support Analyst's role is to provide a single point of contact for customers' incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and routed correctly. The 1LS Agent will also be expected to provide Incident Resolution to support the First Time Fix Service Level Agreement as per documented Knowledge Articles. The environment in which this role operates is fast paced and continually challenging. What we offer: As a valued employee of the Manpower, you'll have access to a range of amazing benefits; Staff discounts (range of lifestyle goods and services) Pension contribution Personal Accident Insurance Eye care vouchers Referral Schemes Save-As-You-Earn-Scheme MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal) Responsibilities: Team Working : Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams. Communication : Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner. Problem Solving and Decision Making : Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader. Flexibility : Shows evidence of being able to adapt to new situations outside of assigned team. Attitude : Demonstrates drive and determination in coping with difficult situations. Self Management : Demonstrates evidence of good timekeeping, professional appearance and time management. Customer Service : Demonstrates awareness of customer and business needs. Call/contact and Ticket Quality : Demonstrates expected Quality requirements consistently. Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk. Telephony Average Handle Time (AHT) & Contacts per Analyst per Day (CPAPD) at or better than target : Manages call durations, wrap up times and CPAPD in line with team target. Has an awareness of impact and is proactive in seeking improvement. Queue Management : Manage individual queues to given targets with zero intervention from Team Leader. Ticket logs are maintained in a timely and efficient manner (in line with SLA's) Constantly review all tickets in 1LS queues (supporting set KPI's) Working to aid avoidance of SLA breach on tickets. Manage aged tickets to closure What we are looking for : Preferable that Candidates have previous experience in working Customer Service environments. Demonstrable understanding and experience in using: Windows Operating Systems (Windows 10), Microsoft Office suite of applications (i.e. Word, Excel, PowerPoint, Outlook, Access) Fluent English Language skills, able to communicate easily with customers both verbally and in writing. Able to describe technical details to non-technical customers in simple plain English. Be able to learn other roles and contracts to assist in leveraged working throughout the contact centre. Problem solving skills: able to identify the exact details of a problem through a rational process and able to take steps to ensure a successful resolution. Attention to detail, able to document the details of issues clearly in a concise understandable manner You will be required to undergo and successfully gain a Disclosure Scotland and SC security clearance check in order to undertake this position. Demonstrable understanding and experience in the following areas: Previous experience of working in Contact Centre environment Previous experience of working in IT Understanding of Service Level Agreements IT Certification If this sounds like something you would enjoy, apply now!
Mar 27, 2024
Seasonal
Join our Service Desk Team! Pay - 11.44 per hour The role is full time, working 37 hours per week, M-F between the hours of 07.00 - 17.30 This role is office-based role in Princess Royal Building, Westlakes Science Park, Moor Row, Whitehaven, Cumbria This role is based at the Westlakes First Line Service Desk, in Cumbria, servicing a Client from within the Nuclear Industry who has outsourced their IT. The Service Desk teamwork with Partner teams covering the full scope of this Managed Services contract to deliver IT services for approximately 14000 users across multiple locations throughout the UK. The First Line Support Analyst's role is to provide a single point of contact for customers' incidents and enquiries, following documented processes to ensure tickets are logged, prioritised and routed correctly. The 1LS Agent will also be expected to provide Incident Resolution to support the First Time Fix Service Level Agreement as per documented Knowledge Articles. The environment in which this role operates is fast paced and continually challenging. What we offer: As a valued employee of the Manpower, you'll have access to a range of amazing benefits; Staff discounts (range of lifestyle goods and services) Pension contribution Personal Accident Insurance Eye care vouchers Referral Schemes Save-As-You-Earn-Scheme MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal) Responsibilities: Team Working : Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams. Communication : Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner. Problem Solving and Decision Making : Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader. Flexibility : Shows evidence of being able to adapt to new situations outside of assigned team. Attitude : Demonstrates drive and determination in coping with difficult situations. Self Management : Demonstrates evidence of good timekeeping, professional appearance and time management. Customer Service : Demonstrates awareness of customer and business needs. Call/contact and Ticket Quality : Demonstrates expected Quality requirements consistently. Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk. Telephony Average Handle Time (AHT) & Contacts per Analyst per Day (CPAPD) at or better than target : Manages call durations, wrap up times and CPAPD in line with team target. Has an awareness of impact and is proactive in seeking improvement. Queue Management : Manage individual queues to given targets with zero intervention from Team Leader. Ticket logs are maintained in a timely and efficient manner (in line with SLA's) Constantly review all tickets in 1LS queues (supporting set KPI's) Working to aid avoidance of SLA breach on tickets. Manage aged tickets to closure What we are looking for : Preferable that Candidates have previous experience in working Customer Service environments. Demonstrable understanding and experience in using: Windows Operating Systems (Windows 10), Microsoft Office suite of applications (i.e. Word, Excel, PowerPoint, Outlook, Access) Fluent English Language skills, able to communicate easily with customers both verbally and in writing. Able to describe technical details to non-technical customers in simple plain English. Be able to learn other roles and contracts to assist in leveraged working throughout the contact centre. Problem solving skills: able to identify the exact details of a problem through a rational process and able to take steps to ensure a successful resolution. Attention to detail, able to document the details of issues clearly in a concise understandable manner You will be required to undergo and successfully gain a Disclosure Scotland and SC security clearance check in order to undertake this position. Demonstrable understanding and experience in the following areas: Previous experience of working in Contact Centre environment Previous experience of working in IT Understanding of Service Level Agreements IT Certification If this sounds like something you would enjoy, apply now!
ESG Investment Strategist, State Street Global Advisors, Assistant Vice President page is loaded ESG Investment Strategist, State Street Global Advisors, Assistant Vice President Apply locations London, England time type Full time posted on Posted Yesterday job requisition id R-744635 Why this role is important to us State Street Global Advisors (SSGA) provides dedicated ESG/sustainable investment products and strategies, research, thought leadership, and implementation guidance demonstrating the firm's commitment to providing choice to meet our clients' needs. SSGA's ESG team spans various functions covering investments, research and data analytics and extends into various asset classes. Further growing the core ESG strategy team is a key priority for SSGA. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. What you will be responsible for As ESG Investment Specialist you will Be an expert on a variety of ESG themes and topics, and rapidly grow into delivering that expertise to serve clients, empower colleagues and raise SSGA's public ESG profile Act as an ESG investment subject matter expert to both internal and external stakeholders Contribute to the adoption of SSGA's investment strategies with clients and prospects, in collaboration with client-facing teams, to fuel the growth of SSGA's ESG business Contribute to complex projects and help conduct ESG related analysis for some of the most sophisticated investors in the world Assist with ESG research efforts across investment teams Collaborate with and keep internal business partners and clients updated on general ESG industry trends and provide insights on how they affect client goals and our offering Contribute to our thought leadership platform and help drive the research agenda on salient ESG and sustainability topics and trends Help to manage ESG requests for proposals/ information (RFP/RFI) and due diligence questionnaires Contribute to the creation of solutions collateral and general ESG marketing materials What we value These skills will help you succeed in this role Analytical with a solid investment foundation, and the ability to formulate strategy to convert ideas into action Passionate about ESG issues with experience in dealing with the investment implications Highly developed team player, within a multi-cultural environment; someone who is sensitive to complexities within a global business Commercially minded Self-starter, motivated and driven to succeed; someone who will thrive in a dynamic and entrepreneurial team environment and is results oriented Capable communicator (written and verbal), with strong relationship management skills Education & Preferred Qualifications 4+ years of work experience preferably in investment management (ESG specific experience a plus) or with an ESG research/data vendor Good understanding of the ESG investing landscape, market trends including a solid understanding of the interplay between investments and ESG frameworks such as the UNSDGs, TCFD, ESG ratings Strong written and oral communication and presentation skills to articulate complex concepts and issues in a compelling, persuasive, fact-based manner Interest in working cross-functionally/ geographically and building relationships with investment, sales, operations, marketing and product teams Willingness to collaborate with members of the team to achieve group performance targets Degree in Finance, Economics, business or similar field Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street Global Advisors What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Company: State Street Global Advisors Similar Jobs (5) State Street Global Advisors - Portfolio Strategist, Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Transfer Agency UK, Assistant Vice President, Hybrid locations London, England time type Full time posted on Posted 21 Days Ago Global Custody Product Development Data Analyst, Assistant Vice President locations London, England time type Full time posted on Posted 2 Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
Mar 27, 2024
Full time
ESG Investment Strategist, State Street Global Advisors, Assistant Vice President page is loaded ESG Investment Strategist, State Street Global Advisors, Assistant Vice President Apply locations London, England time type Full time posted on Posted Yesterday job requisition id R-744635 Why this role is important to us State Street Global Advisors (SSGA) provides dedicated ESG/sustainable investment products and strategies, research, thought leadership, and implementation guidance demonstrating the firm's commitment to providing choice to meet our clients' needs. SSGA's ESG team spans various functions covering investments, research and data analytics and extends into various asset classes. Further growing the core ESG strategy team is a key priority for SSGA. This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. What you will be responsible for As ESG Investment Specialist you will Be an expert on a variety of ESG themes and topics, and rapidly grow into delivering that expertise to serve clients, empower colleagues and raise SSGA's public ESG profile Act as an ESG investment subject matter expert to both internal and external stakeholders Contribute to the adoption of SSGA's investment strategies with clients and prospects, in collaboration with client-facing teams, to fuel the growth of SSGA's ESG business Contribute to complex projects and help conduct ESG related analysis for some of the most sophisticated investors in the world Assist with ESG research efforts across investment teams Collaborate with and keep internal business partners and clients updated on general ESG industry trends and provide insights on how they affect client goals and our offering Contribute to our thought leadership platform and help drive the research agenda on salient ESG and sustainability topics and trends Help to manage ESG requests for proposals/ information (RFP/RFI) and due diligence questionnaires Contribute to the creation of solutions collateral and general ESG marketing materials What we value These skills will help you succeed in this role Analytical with a solid investment foundation, and the ability to formulate strategy to convert ideas into action Passionate about ESG issues with experience in dealing with the investment implications Highly developed team player, within a multi-cultural environment; someone who is sensitive to complexities within a global business Commercially minded Self-starter, motivated and driven to succeed; someone who will thrive in a dynamic and entrepreneurial team environment and is results oriented Capable communicator (written and verbal), with strong relationship management skills Education & Preferred Qualifications 4+ years of work experience preferably in investment management (ESG specific experience a plus) or with an ESG research/data vendor Good understanding of the ESG investing landscape, market trends including a solid understanding of the interplay between investments and ESG frameworks such as the UNSDGs, TCFD, ESG ratings Strong written and oral communication and presentation skills to articulate complex concepts and issues in a compelling, persuasive, fact-based manner Interest in working cross-functionally/ geographically and building relationships with investment, sales, operations, marketing and product teams Willingness to collaborate with members of the team to achieve group performance targets Degree in Finance, Economics, business or similar field Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street Global Advisors What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Company: State Street Global Advisors Similar Jobs (5) State Street Global Advisors - Portfolio Strategist, Vice President locations London, England time type Full time posted on Posted 30+ Days Ago Transfer Agency UK, Assistant Vice President, Hybrid locations London, England time type Full time posted on Posted 21 Days Ago Global Custody Product Development Data Analyst, Assistant Vice President locations London, England time type Full time posted on Posted 2 Days Ago Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us. As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement .
Data Product Owner - Cards Platform Lloyds Banking Group Chester: Hybrid 2 days per week in the office and the rest from home Salary & Benefits: £61,641 to £75,339 per annum, plus annual personal bonus, 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices & flexibility to suit your to ensure a good work-life balance. Summary; You'll be working in the Consumer Finance Platform, part of Consumer Lending and focus specifically upon Cards products. You'll be collaborating with Cards Platform Data Lead, Business and Technical Platform Leads, Product Owners, Chief Data Analytics Office, the Consumer Lending Business Unit Data Office, and Officer. You'll work as a Data Product Owner, acting as the voice of the customer with your chosen data products. You'll need good product ownership skills, ideally a Business Analyst background and have worked on significant data related products/projects. About the role; The Data Product Owner will be responsible for interpreting and analysing complex data requirements to provide valuable insights and document the use cases in support of data-driven decision-making. You'll own and document the data product use cases, requirements, and associated metadata, detailing the data dictionaries, data lineage, data quality requirements and supporting the data side of change activities for the various Cards product delivery teams/pods. Support governance policies and procedures enforcing data management standards to ensure consistency and compliance aligned to the Groups and Divisional Data Offices. Ideally you'll also have an approach that empowers, encourages, and motivates a team to take ownership of the initiatives to ensure we achieve optimal data driven outcomes for the business and our customers. No formal line management. Examples of specific activities might include; Collaborate with business users to understand their data needs and translate them into actionable requirements and use cases for data products. Documenting the business processes, data flows / lineage, and data dictionaries and data quality requirements updating Collibra for Cards critical data elements and key data Capture the requirements and use cases for data profiling, cleansing, data quality and validation building upon Collibra and strategic products in place. Data modelling for the required data products aligning to the Group Data Model supporting consistency, reuse, and useability. Proactive stakeholder management across Group and business unit data teams to collaborate on use cases and requirements that will deliver the governance and controls whilst ensuring the end state solution is suitable for Cloud technology. Responsible for ensuring all decisions are made within a sound risk framework, maximising the safe delegation of authority and empowerment to individuals in the team in line with Group appetite. What key skills you'll need to apply for the role? We'd welcome applicants from diverse organisational, cultural, and technological backgrounds as we believe this is critical to success. We need to see evidence of the following in your application to be able to carry out the role; Prior background working in a similar role, for example as a Data Product Owner or Data Business Analyst, at a mid to senior level. Strong focus on data products and business analysis plus governance framework with the application of Data policies and controls. Strong understanding of Data Modelling techniques and terminology and application of the different model types, documenting use cases, process flows and metadata. Basic level of SQL would be advantageous. Desirable: exposure to financial services (credit cards) or regulatory reporting About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
Mar 27, 2024
Full time
Data Product Owner - Cards Platform Lloyds Banking Group Chester: Hybrid 2 days per week in the office and the rest from home Salary & Benefits: £61,641 to £75,339 per annum, plus annual personal bonus, 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices & flexibility to suit your to ensure a good work-life balance. Summary; You'll be working in the Consumer Finance Platform, part of Consumer Lending and focus specifically upon Cards products. You'll be collaborating with Cards Platform Data Lead, Business and Technical Platform Leads, Product Owners, Chief Data Analytics Office, the Consumer Lending Business Unit Data Office, and Officer. You'll work as a Data Product Owner, acting as the voice of the customer with your chosen data products. You'll need good product ownership skills, ideally a Business Analyst background and have worked on significant data related products/projects. About the role; The Data Product Owner will be responsible for interpreting and analysing complex data requirements to provide valuable insights and document the use cases in support of data-driven decision-making. You'll own and document the data product use cases, requirements, and associated metadata, detailing the data dictionaries, data lineage, data quality requirements and supporting the data side of change activities for the various Cards product delivery teams/pods. Support governance policies and procedures enforcing data management standards to ensure consistency and compliance aligned to the Groups and Divisional Data Offices. Ideally you'll also have an approach that empowers, encourages, and motivates a team to take ownership of the initiatives to ensure we achieve optimal data driven outcomes for the business and our customers. No formal line management. Examples of specific activities might include; Collaborate with business users to understand their data needs and translate them into actionable requirements and use cases for data products. Documenting the business processes, data flows / lineage, and data dictionaries and data quality requirements updating Collibra for Cards critical data elements and key data Capture the requirements and use cases for data profiling, cleansing, data quality and validation building upon Collibra and strategic products in place. Data modelling for the required data products aligning to the Group Data Model supporting consistency, reuse, and useability. Proactive stakeholder management across Group and business unit data teams to collaborate on use cases and requirements that will deliver the governance and controls whilst ensuring the end state solution is suitable for Cloud technology. Responsible for ensuring all decisions are made within a sound risk framework, maximising the safe delegation of authority and empowerment to individuals in the team in line with Group appetite. What key skills you'll need to apply for the role? We'd welcome applicants from diverse organisational, cultural, and technological backgrounds as we believe this is critical to success. We need to see evidence of the following in your application to be able to carry out the role; Prior background working in a similar role, for example as a Data Product Owner or Data Business Analyst, at a mid to senior level. Strong focus on data products and business analysis plus governance framework with the application of Data policies and controls. Strong understanding of Data Modelling techniques and terminology and application of the different model types, documenting use cases, process flows and metadata. Basic level of SQL would be advantageous. Desirable: exposure to financial services (credit cards) or regulatory reporting About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.