Assistant Branch Manager - Travel This well established successful retail travel agency have an excellent reputation with a loyal client base. They are now looking for an Assistant Branch Manager to work closely with the Branch Manager to drive sales and ensure the overall success of the store. Salary from 23,750 to 24,500 plus commission, sales incentives, and regular Fam trips! Assistant Branch Manager - Role & Responsibilities: Provide customers with a friendly, personalised service to understand their requirements, offering advice to suggest suitable destinations & product to meet their needs. Maximising opportunities to achieve personal and branch sales targets, motivating the team and ensuring a positive working environment. Provide an efficient, customer focused after sales service to deal with enquiries and amendments. Conduct regular training sessions with colleagues with a focus on service delivery to assist with development and participate in in house and supplier product training and visits to enhance product & destination knowledge. Support the Manager with business development to achieve growth and increase brand awareness. Deputise in Manager's absence to assume responsibility of the store and people management. Assistant Branch Manager - Skills & Experience Required: Significant experience of working as a retail travel consultant is essential. Supervisory experience would be beneficial but not essential. Natural ability to build a strong rapport with colleagues to support, guide and motivate. Strong worldwide destination knowledge with a passion for travel. Proven experience of meeting and exceeding sales targets. Commercial acumen with an ability to identify opportunities and stay abreast of competitor activity and market trends. Exceptional customer service skills with an ability to thrive in a busy sales environment. Strong verbal and written communication and numeracy skills. Flexible, pro-active approach with an ability to adapt to changing market conditions. Assistant Branch Manager - Key Benefits: Salary of 23,750 to 24,500 depending on experience plus commission and incentives. Office based retail travel role - Monday to Friday 9.30 to 5 & Saturdays on a rota basis 9.30 to 4. Holiday discounts Fam trips Opportunity to join this successful travel company in a supportive environment. Please apply for the position of Assistant Branch Manager online or email your cv to (url removed) Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Mar 28, 2024
Full time
Assistant Branch Manager - Travel This well established successful retail travel agency have an excellent reputation with a loyal client base. They are now looking for an Assistant Branch Manager to work closely with the Branch Manager to drive sales and ensure the overall success of the store. Salary from 23,750 to 24,500 plus commission, sales incentives, and regular Fam trips! Assistant Branch Manager - Role & Responsibilities: Provide customers with a friendly, personalised service to understand their requirements, offering advice to suggest suitable destinations & product to meet their needs. Maximising opportunities to achieve personal and branch sales targets, motivating the team and ensuring a positive working environment. Provide an efficient, customer focused after sales service to deal with enquiries and amendments. Conduct regular training sessions with colleagues with a focus on service delivery to assist with development and participate in in house and supplier product training and visits to enhance product & destination knowledge. Support the Manager with business development to achieve growth and increase brand awareness. Deputise in Manager's absence to assume responsibility of the store and people management. Assistant Branch Manager - Skills & Experience Required: Significant experience of working as a retail travel consultant is essential. Supervisory experience would be beneficial but not essential. Natural ability to build a strong rapport with colleagues to support, guide and motivate. Strong worldwide destination knowledge with a passion for travel. Proven experience of meeting and exceeding sales targets. Commercial acumen with an ability to identify opportunities and stay abreast of competitor activity and market trends. Exceptional customer service skills with an ability to thrive in a busy sales environment. Strong verbal and written communication and numeracy skills. Flexible, pro-active approach with an ability to adapt to changing market conditions. Assistant Branch Manager - Key Benefits: Salary of 23,750 to 24,500 depending on experience plus commission and incentives. Office based retail travel role - Monday to Friday 9.30 to 5 & Saturdays on a rota basis 9.30 to 4. Holiday discounts Fam trips Opportunity to join this successful travel company in a supportive environment. Please apply for the position of Assistant Branch Manager online or email your cv to (url removed) Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
To conduct a range of recruitment and development activities, to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey, by meeting and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract and provider guidance, and Remploy's Quality procedures. Salary Range: Non-London = £26,000 - £29,000 London = £28,600 - £32,600 To assign the candidate to the most appropriate element of the Remploy service or that of another service partner. To support candidates to identify their barriers to gaining employment and sustaining employment. To manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment. To meet or exceed KPIs and performance targets as set by the Line Manager To ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance To make effective use of appropriate resources to ensure commerciality and value for money You may be required to perform one or more of the activities below as required Deliver a menu of appropriate development activities to create a pipeline for employment opportunities and which addresses the candidate's barriers to gaining or sustaining employment. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Strong interpersonal skills, specifically around listening, questioning and building relationships Influencing skills that promote commitment and action Customer focused with a strong commitment to customer care Disability Capability Computer skills Numeracy and literacy skills to facilitate management reporting Strong team player with a positive and flexible approach to both work and colleagues. Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs Ability to plan and organise workload to meet required targets and deadlines. Experience of people development in an individual and group environment Experience of working to structured targets and deadlines Desirable Demonstrable experience of working in role where, sales, promotional or influencing skills are required Welfare to Work Sector specific qualification eg The NVQ L3 in Employment Related Services Presentation skills Ability to network develop partnerships Experience of Gmail Key Business Priorities Maximising programme outcomes by meeting and exceeding targets relevant to the focus of the role Accurate identification of candidate support needs (both pre and post employment). Creating and delivering candidate Action Plans which facilitates overcoming the identified barriers within budget and to the appropriate standard EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Mar 28, 2024
Full time
To conduct a range of recruitment and development activities, to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey, by meeting and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract and provider guidance, and Remploy's Quality procedures. Salary Range: Non-London = £26,000 - £29,000 London = £28,600 - £32,600 To assign the candidate to the most appropriate element of the Remploy service or that of another service partner. To support candidates to identify their barriers to gaining employment and sustaining employment. To manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment. To meet or exceed KPIs and performance targets as set by the Line Manager To ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance To make effective use of appropriate resources to ensure commerciality and value for money You may be required to perform one or more of the activities below as required Deliver a menu of appropriate development activities to create a pipeline for employment opportunities and which addresses the candidate's barriers to gaining or sustaining employment. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Strong interpersonal skills, specifically around listening, questioning and building relationships Influencing skills that promote commitment and action Customer focused with a strong commitment to customer care Disability Capability Computer skills Numeracy and literacy skills to facilitate management reporting Strong team player with a positive and flexible approach to both work and colleagues. Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs Ability to plan and organise workload to meet required targets and deadlines. Experience of people development in an individual and group environment Experience of working to structured targets and deadlines Desirable Demonstrable experience of working in role where, sales, promotional or influencing skills are required Welfare to Work Sector specific qualification eg The NVQ L3 in Employment Related Services Presentation skills Ability to network develop partnerships Experience of Gmail Key Business Priorities Maximising programme outcomes by meeting and exceeding targets relevant to the focus of the role Accurate identification of candidate support needs (both pre and post employment). Creating and delivering candidate Action Plans which facilitates overcoming the identified barriers within budget and to the appropriate standard EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
We are seeking a Finance Manager for our public sector client based in Taunton on an initial 6 month contract paying up to £500 per day inside IR35. This role allows hybrid working. The successful candidate will possess proven skills working with the following - Delivery of Financial Service Transformation MTFP Organisational transformation Stakeholder Management Fully qualified CCAB Accountant Financial p click apply for full job details
Mar 28, 2024
Contractor
We are seeking a Finance Manager for our public sector client based in Taunton on an initial 6 month contract paying up to £500 per day inside IR35. This role allows hybrid working. The successful candidate will possess proven skills working with the following - Delivery of Financial Service Transformation MTFP Organisational transformation Stakeholder Management Fully qualified CCAB Accountant Financial p click apply for full job details
Company - Leading manufacturing company. Location - West Bromwich Salary - £23-25K Hours - 8.30am-5pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area. Duties include: To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner Dealing with internal / external emails and telephone calls Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers Liaising with Area Sales Managers, providing sales support Processing customer call off orders & ordering additional items required Updating of CRM information to management system Generating paperwork for production requests & delivery notes Building strong relationships at buyer & site level To complete necessary paperwork & maintain filing systems Requirements Minimum of 12 months administration/ customer services experience within a fast paced environment. Good knowledge of Microsoft Word, Excel and Outlook. Excellent telephone manner.
Mar 28, 2024
Full time
Company - Leading manufacturing company. Location - West Bromwich Salary - £23-25K Hours - 8.30am-5pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area. Duties include: To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner Dealing with internal / external emails and telephone calls Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers Liaising with Area Sales Managers, providing sales support Processing customer call off orders & ordering additional items required Updating of CRM information to management system Generating paperwork for production requests & delivery notes Building strong relationships at buyer & site level To complete necessary paperwork & maintain filing systems Requirements Minimum of 12 months administration/ customer services experience within a fast paced environment. Good knowledge of Microsoft Word, Excel and Outlook. Excellent telephone manner.
Assistant Site Manager Torbay Would you like to join a leading housing developer with a pipeline of new sites locally? With, a commitment to quality, innovation, and excellence, they have a strong reputation for delivering exceptional homes across the South West. We are seeking a highly motivated and organised Assistant Site Manager to join the construction team. The Assistant Site Manager will work closely with the Site Manager to ensure the successful delivery of residential new build schemes. The role: Assist the Site Manager in planning and coordinating of all construction activities. Monitor and enforce safety regulations and compliance with company policies. Supervise and coordinate subcontractors and direct labour on site. Ensure that work is progressing according to programme timelines. Quality control, inspection of works and Customer Care. Support / deputise for the Site Manager s and when required. Liaison with the NHBC/LABC and building inspectors. What you will need: Experience in a similar role within new build housing Knowledge of modern construction methods, in particular timber frame Ideally a trade or HNC background, with a valid SMSTS, First Aid at Work, ideally CSCS also. Excellent communication and leadership skills. Ability to read and interpret construction plans and documents. Health & Safety-conscious and familiar with safety regulations on site. Full driving license required. In Return: Competitive salary and Car Allowance 25 days annual leave plus bank holidays Company pension scheme Enhanced maternity / paternity package To Apply: For an informal discussion please call Jo Lambert in the first instance or apply as instructed Sphere Solutions are a market leader in the Southwest & Wales construction recruitment sector. With offices in St. Austell, Plymouth, Taunton, Bristol, Cardiff, Swansea and Gloucester. We pride ourselves on building long-term relationships with local, regional and national contractors, developers and consultancies and offer a bespoke, discreet and professional service delivered by highly experienced consultants.
Mar 28, 2024
Full time
Assistant Site Manager Torbay Would you like to join a leading housing developer with a pipeline of new sites locally? With, a commitment to quality, innovation, and excellence, they have a strong reputation for delivering exceptional homes across the South West. We are seeking a highly motivated and organised Assistant Site Manager to join the construction team. The Assistant Site Manager will work closely with the Site Manager to ensure the successful delivery of residential new build schemes. The role: Assist the Site Manager in planning and coordinating of all construction activities. Monitor and enforce safety regulations and compliance with company policies. Supervise and coordinate subcontractors and direct labour on site. Ensure that work is progressing according to programme timelines. Quality control, inspection of works and Customer Care. Support / deputise for the Site Manager s and when required. Liaison with the NHBC/LABC and building inspectors. What you will need: Experience in a similar role within new build housing Knowledge of modern construction methods, in particular timber frame Ideally a trade or HNC background, with a valid SMSTS, First Aid at Work, ideally CSCS also. Excellent communication and leadership skills. Ability to read and interpret construction plans and documents. Health & Safety-conscious and familiar with safety regulations on site. Full driving license required. In Return: Competitive salary and Car Allowance 25 days annual leave plus bank holidays Company pension scheme Enhanced maternity / paternity package To Apply: For an informal discussion please call Jo Lambert in the first instance or apply as instructed Sphere Solutions are a market leader in the Southwest & Wales construction recruitment sector. With offices in St. Austell, Plymouth, Taunton, Bristol, Cardiff, Swansea and Gloucester. We pride ourselves on building long-term relationships with local, regional and national contractors, developers and consultancies and offer a bespoke, discreet and professional service delivered by highly experienced consultants.
Comps and Benefits Manager Salary 50,000 to 60,000 + Benefits (Below) Location Cheltenham / Hybrid Start ASAP FTC for 15 months Maternity Cover Our client, a leading aerospace manufacturing and engineering company, is seeking an experienced Comps and Benefits Manager (Reward Manager) to join their HR team on an interim 15 month basis. What will I be doing? Team Management & Leadership Ensure timely delivery of solutions that align with the business's commercial needs and engage motivated employees. Lead and oversee a high-performing team of four individuals, fostering their development to reach their full potential. Adapt priorities and departmental plans to address resource and operational challenges effectively. Collaborate with the HR Director to implement the Compensation & Benefits (C&B) strategy, working closely with key stakeholders to understand needs and provide a professional and commercially sound HR service. Compensation & Benefits Serve as the go-to expert for all strategic C&B information, collaborating with senior teams to understand current and future needs. Analyse market trends to maintain competitive compensation packages and anticipate long-term C&B changes and trends. Navigate complex information within a matrix organization, working with the HR Business Partner (HRBP) team to develop and implement pay structures. Drive annual and ad-hoc salary changes and initiatives, conduct Compensation Surveys, and align salaries with business strategy. Oversee the annual benefits cycle, scheme renewals, and supplier selection. Support managers in the annual bonus campaign and assist the broader HR team with non-standard queries related to compensation and benefits. Payroll Provide coverage as needed to review fixed changes to the payroll and approve payroll from an HR perspective. Oversee the provision of information to payroll. Budgets Manage the Compensation & Benefits budget. Security Vetting Oversee compliance with site security requirements, including DBS and international criminality checks. Customer Service Enhance visibility and value of effective reward strategies, policies, and processes by providing communication materials and advice across the organization. Support the team in offering timely, accurate, and pragmatic advice to all employees as needed. What my client Offer Hybrid/Flexible working hours with an early finish on Fridays (4.5 day working week). 25 days holiday + UK Bank Holidays, with the option to buy/sell annual leave. Annual bonus & Share scheme options. Pension scheme (up to 8% match) and life assurance (4x salary). Onsite parking, including EV chargers, subsidized restaurant, bicycle storage, and shower/changing facilities. Benefits Portal with schemes including cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships, and more! To apply, please send your updated CV to (url removed) or call (phone number removed).
Mar 28, 2024
Seasonal
Comps and Benefits Manager Salary 50,000 to 60,000 + Benefits (Below) Location Cheltenham / Hybrid Start ASAP FTC for 15 months Maternity Cover Our client, a leading aerospace manufacturing and engineering company, is seeking an experienced Comps and Benefits Manager (Reward Manager) to join their HR team on an interim 15 month basis. What will I be doing? Team Management & Leadership Ensure timely delivery of solutions that align with the business's commercial needs and engage motivated employees. Lead and oversee a high-performing team of four individuals, fostering their development to reach their full potential. Adapt priorities and departmental plans to address resource and operational challenges effectively. Collaborate with the HR Director to implement the Compensation & Benefits (C&B) strategy, working closely with key stakeholders to understand needs and provide a professional and commercially sound HR service. Compensation & Benefits Serve as the go-to expert for all strategic C&B information, collaborating with senior teams to understand current and future needs. Analyse market trends to maintain competitive compensation packages and anticipate long-term C&B changes and trends. Navigate complex information within a matrix organization, working with the HR Business Partner (HRBP) team to develop and implement pay structures. Drive annual and ad-hoc salary changes and initiatives, conduct Compensation Surveys, and align salaries with business strategy. Oversee the annual benefits cycle, scheme renewals, and supplier selection. Support managers in the annual bonus campaign and assist the broader HR team with non-standard queries related to compensation and benefits. Payroll Provide coverage as needed to review fixed changes to the payroll and approve payroll from an HR perspective. Oversee the provision of information to payroll. Budgets Manage the Compensation & Benefits budget. Security Vetting Oversee compliance with site security requirements, including DBS and international criminality checks. Customer Service Enhance visibility and value of effective reward strategies, policies, and processes by providing communication materials and advice across the organization. Support the team in offering timely, accurate, and pragmatic advice to all employees as needed. What my client Offer Hybrid/Flexible working hours with an early finish on Fridays (4.5 day working week). 25 days holiday + UK Bank Holidays, with the option to buy/sell annual leave. Annual bonus & Share scheme options. Pension scheme (up to 8% match) and life assurance (4x salary). Onsite parking, including EV chargers, subsidized restaurant, bicycle storage, and shower/changing facilities. Benefits Portal with schemes including cycle to work, technology & retail savings, access to healthcare & wellbeing services, discounted gym memberships, and more! To apply, please send your updated CV to (url removed) or call (phone number removed).
Being a Deputy Ward Manager is more than helping to manage a team. It's supporting a leader, being an expert, supporting and embracing a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within the ward. If you agree, then you're the Deputy Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or an existing Deputy Ward Manager looking for a new ward to be a key part of, if caring for others and being able to successfully support in leading a team to effectively run a ward comes naturally to you, then apply today and join the team at Middlewood Clinic in Midhurst. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will support the Ward Manager to lead the nursing team in providing high-quality care and support to people within a Eating disorders setting, while also supporting your colleagues and promoting good teamwork. As a Deputy Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse and Ward Manager to co-ordinate the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward of the ward in the Ward Manager's absence Things that you will have: A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working: Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP Middlewood Clinic provide care and treatment for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders. Subject to CQC registration our approach will be to restore a healthy body weight and address psychological problems during treatment. The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker. The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden. What you will get A salary of up to £40,000 per annum reviewed annually. £1,200 Location Allowance £5,000 Welcome bonus The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Mar 28, 2024
Full time
Being a Deputy Ward Manager is more than helping to manage a team. It's supporting a leader, being an expert, supporting and embracing a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within the ward. If you agree, then you're the Deputy Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or an existing Deputy Ward Manager looking for a new ward to be a key part of, if caring for others and being able to successfully support in leading a team to effectively run a ward comes naturally to you, then apply today and join the team at Middlewood Clinic in Midhurst. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will support the Ward Manager to lead the nursing team in providing high-quality care and support to people within a Eating disorders setting, while also supporting your colleagues and promoting good teamwork. As a Deputy Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse and Ward Manager to co-ordinate the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward of the ward in the Ward Manager's absence Things that you will have: A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working: Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP Middlewood Clinic provide care and treatment for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders. Subject to CQC registration our approach will be to restore a healthy body weight and address psychological problems during treatment. The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker. The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden. What you will get A salary of up to £40,000 per annum reviewed annually. £1,200 Location Allowance £5,000 Welcome bonus The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource ManagerSouthampton - Hybrid. 2-3 day per week onsitePermanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, e.g., PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industryResponsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Professional Services Resource ManagerSouthampton - Hybrid. 2-3 day per week onsitePermanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, e.g., PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industryResponsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Asset Information Specialist (Hybrid) The role is part of the PPP support to the Digital Asset Management (DAM) programme within Sellafield. The PPP support to DAM is an integrated project team with members from PPP and Sellafield s asset management capability. The DAM programme is a site wide delivery improvement programme supporting Sellafield s improvement requirements, the programme aims to address a number of issues with Sellafield s asset management arrangements with a targeted outcome of: An integrated information line of sight from the asset through to the enterprise that integrates activities across the asset lifecycle, removes the burden of paper-based work processes from our teams and engages everyone in the use of modern digital technologies to inform decision making Role Responsibilities of the Asset Information Specialist: Implementing the data & information architecture across available systems with a focus on the end user experience. Gaining the trust of existing information custodians to centralise and coordinate management of information. Defining field level data quality standards / data dictionary required for all information sets. Coordinating data quality improvement activities Supporting the documenting information management processes for centralised and decentralised solutions. Exploring new mechanisms of managing all types of information from wider industry practices including advanced digital and collaborative techniques. Supporting project and engineering teams define project information requirements. Providing dependable information to analytics teams. Building relationships with all business areas and bridging the gap between information providers, owners and consumers, the central IM&T department and the wider Delivery Capability. Asset Information Specialist Main duties include: Facilitating the Sellafield DAM Team deliver: A modern ISO19650 based information management solution in conjunction with process, application and IT teams that aligns with the client s objectives for a Digital Asset Management Transformation. Wide reaching maturity improvement projects aligned with the Asset Management Tubemap. Clear data quality expectations for the organisation to follow. Enacting Data Quality Improvement Plans Information improvement initiatives with information owners. Provide dependable data to inform analysis and insights Constructive information assurance activities to enable continuous improvement. CAD drawing and site modelling services through the CAD & Drawings team. Documentation management services through the Documentation team. Asset Register management services through the Asset Register team. Work with all parties to develop implementation plan(s) that incorporate all stages of the delivery lifecycle from requirements gathering to transition into service and beneficial use. Liaise with other areas of PPP and Sellafield to ensure other information related projects are aligned with timeframes and user requirements Specific: Detailed knowledge of implementing plans that support the Institute of Asset Management Anatomy Group 4 subjects 22 (Asset Information Strategy), 23 (Asset Information Standards), 24 (Asset Information Systems) and 25 (Data and Information Management). Information within the remit of the Information Specialist includes all Sellafield infrastructure asset information (graphical, structured and unstructured types across all workstreams on the Tube Map ). The role scope extends to support : BIM / information strategy, information architecture, management of information flows, control of information sharing, control of information publication processes. Experience, Skills and Knowledge of the Asset Information Specialist: Essential: A relevant HND or degree (Data Science / Information Management / Engineering). Experience delivering software and IT focused projects (especially hybrid cloud technologies). Expert knowledge in Information Management, common data environments and BIM on a large complex infrastructure programme. Ability to manage stakeholders. Hold or be capable of obtaining government clearance (SC/SL Nuclear). Hard FM knowledge and the population of data into CMMS / CAFM Desirable: Knowledge of working in Nuclear decommissioning Member of the Institute of Asset Managers Experience of Infrastructure Estate wide Asset Management Behaviours: Collaboration Proactivity Positive Communication Professionalism Listening Tenacity Striking a Balance Innovation Office location: Warrington / Cumbria, 2 / 3 days per week on site with travel to opposite site potentially once per month Full time position Term: Initial 12 month contract Rate: £550 per day (Limited) If you have the right skills / experience, and you are interested in the Asset Information Specialist role, please click the link to Apply
Mar 28, 2024
Contractor
Asset Information Specialist (Hybrid) The role is part of the PPP support to the Digital Asset Management (DAM) programme within Sellafield. The PPP support to DAM is an integrated project team with members from PPP and Sellafield s asset management capability. The DAM programme is a site wide delivery improvement programme supporting Sellafield s improvement requirements, the programme aims to address a number of issues with Sellafield s asset management arrangements with a targeted outcome of: An integrated information line of sight from the asset through to the enterprise that integrates activities across the asset lifecycle, removes the burden of paper-based work processes from our teams and engages everyone in the use of modern digital technologies to inform decision making Role Responsibilities of the Asset Information Specialist: Implementing the data & information architecture across available systems with a focus on the end user experience. Gaining the trust of existing information custodians to centralise and coordinate management of information. Defining field level data quality standards / data dictionary required for all information sets. Coordinating data quality improvement activities Supporting the documenting information management processes for centralised and decentralised solutions. Exploring new mechanisms of managing all types of information from wider industry practices including advanced digital and collaborative techniques. Supporting project and engineering teams define project information requirements. Providing dependable information to analytics teams. Building relationships with all business areas and bridging the gap between information providers, owners and consumers, the central IM&T department and the wider Delivery Capability. Asset Information Specialist Main duties include: Facilitating the Sellafield DAM Team deliver: A modern ISO19650 based information management solution in conjunction with process, application and IT teams that aligns with the client s objectives for a Digital Asset Management Transformation. Wide reaching maturity improvement projects aligned with the Asset Management Tubemap. Clear data quality expectations for the organisation to follow. Enacting Data Quality Improvement Plans Information improvement initiatives with information owners. Provide dependable data to inform analysis and insights Constructive information assurance activities to enable continuous improvement. CAD drawing and site modelling services through the CAD & Drawings team. Documentation management services through the Documentation team. Asset Register management services through the Asset Register team. Work with all parties to develop implementation plan(s) that incorporate all stages of the delivery lifecycle from requirements gathering to transition into service and beneficial use. Liaise with other areas of PPP and Sellafield to ensure other information related projects are aligned with timeframes and user requirements Specific: Detailed knowledge of implementing plans that support the Institute of Asset Management Anatomy Group 4 subjects 22 (Asset Information Strategy), 23 (Asset Information Standards), 24 (Asset Information Systems) and 25 (Data and Information Management). Information within the remit of the Information Specialist includes all Sellafield infrastructure asset information (graphical, structured and unstructured types across all workstreams on the Tube Map ). The role scope extends to support : BIM / information strategy, information architecture, management of information flows, control of information sharing, control of information publication processes. Experience, Skills and Knowledge of the Asset Information Specialist: Essential: A relevant HND or degree (Data Science / Information Management / Engineering). Experience delivering software and IT focused projects (especially hybrid cloud technologies). Expert knowledge in Information Management, common data environments and BIM on a large complex infrastructure programme. Ability to manage stakeholders. Hold or be capable of obtaining government clearance (SC/SL Nuclear). Hard FM knowledge and the population of data into CMMS / CAFM Desirable: Knowledge of working in Nuclear decommissioning Member of the Institute of Asset Managers Experience of Infrastructure Estate wide Asset Management Behaviours: Collaboration Proactivity Positive Communication Professionalism Listening Tenacity Striking a Balance Innovation Office location: Warrington / Cumbria, 2 / 3 days per week on site with travel to opposite site potentially once per month Full time position Term: Initial 12 month contract Rate: £550 per day (Limited) If you have the right skills / experience, and you are interested in the Asset Information Specialist role, please click the link to Apply
We are currently recruiting for a Customer Sales Advisor for a permanent, full-time, office-based role in the Automotive/Manufacturing sector. Working hours are 8am to 430pm Monday to Friday. Job Purpose: Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business. To act as front-line liaison between the customer and their requirements. To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service. Responsible for providing administrative support to the Sales Department. Job Duties: Complete telephone and email sales enquires. Deal with customer queries efficiently and effectively or escalate where necessary. Input customer orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Upon request, update customer order delivery status including live and outstanding deliveries. Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation. Monitoring customer repair jobs through the workshop and maintain customer communication throughout. Assist in populating and maintaining central customer database (CRM) Actively promote all company services and participation in sales promotions. Raise any concerns with the Office support manager as and when necessary. Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout. Input customer email orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Monitor backorders and VORs and input into production to expedite overdue orders. Produce accurate export documentation and invoices to enable timely payment from customers. Provide general administration services to the sales managers including liaison with shipping agents, export depots, etc. Telephone liaison with overseas sales offices & foreign customers as necessary. Assisting the sales manager with customer quotes, price enquiries, chasing back orders as and when required. Candidate Specification Proven experience working within in a fast-paced telephone sales environment. Proficiency in MS Office (MS Excel and MS Outlook in particular). Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24. Proven experience to work as part of a team. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organisational skills with the ability to multi-task
Mar 28, 2024
Full time
We are currently recruiting for a Customer Sales Advisor for a permanent, full-time, office-based role in the Automotive/Manufacturing sector. Working hours are 8am to 430pm Monday to Friday. Job Purpose: Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business. To act as front-line liaison between the customer and their requirements. To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service. Responsible for providing administrative support to the Sales Department. Job Duties: Complete telephone and email sales enquires. Deal with customer queries efficiently and effectively or escalate where necessary. Input customer orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Upon request, update customer order delivery status including live and outstanding deliveries. Ensure the accurate completion of paperwork, including delivery paperwork, and QHSE documentation. Monitoring customer repair jobs through the workshop and maintain customer communication throughout. Assist in populating and maintaining central customer database (CRM) Actively promote all company services and participation in sales promotions. Raise any concerns with the Office support manager as and when necessary. Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout. Input customer email orders and raise delivery notes to ensure on-time order delivery. Arrange the collection of returning goods from customer premises. Monitor backorders and VORs and input into production to expedite overdue orders. Produce accurate export documentation and invoices to enable timely payment from customers. Provide general administration services to the sales managers including liaison with shipping agents, export depots, etc. Telephone liaison with overseas sales offices & foreign customers as necessary. Assisting the sales manager with customer quotes, price enquiries, chasing back orders as and when required. Candidate Specification Proven experience working within in a fast-paced telephone sales environment. Proficiency in MS Office (MS Excel and MS Outlook in particular). Experience working with cataloguing software such as TecDoc, MAM Autocat+, Partslink24. Proven experience to work as part of a team. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organisational skills with the ability to multi-task
Burton and South Derbyshire College
Burton-on-trent, Staffordshire
Exams Process Co-ordinator Full time (reduced hours considered) £25,630 per annum Who are we looking for? The Exams Process Co-ordinator role is pivotal to the smooth and timely delivery of all exams within the college. You will be responsible for maintaining and updating all exam related information within the MIS system and the Awarding Organisations platforms. This role will support the Exams Manager to ensure a high standard of exams service runs throughout the year allowing learners to achieve their best outcomes. You will be a team player with good interpersonal, motivating and influencing skills with well developed analytical and problem-solving skills. You will be able to quickly develop relationships with subject leads across the college, acting as a key liaison with curriculum managers to ensure accurate and timely dissemination of information to and from MIS. As examination boards shift to utilising technology within examinations you will play a key role responding to any new technical developments ensuring compliance with all external and legal requirements. Applicants should be qualified to, or willing to work towards, Level 2 English and Maths. Evidence of qualifications is required. For more information, please contact Why come and work for us? Burton and South Derbyshire College is an Ofsted outstanding College. We value our employees and have a number of additional benefits to offer the successful applicant: Generous pension schemes for academic and support staff Generous holiday plans Free Employee Assistance Programme Flexible working policies Competitive maternity, paternity and adoption leave Excellent staff training programme, including two staff development days per year On-site nursery with Good Ofsted rating Cycle to Work Scheme Free annual eye tests Access to our onsite gym Staff discounts at our fine dining restaurant, The Mulberry, our Mulberry Bistro and Innovations Hair and Beauty salon Reward and recognition through our Employee of the Month scheme Burton and South Derbyshire College are committed to creating a diverse and inclusive culture and you should share those values. We would welcome applications from all candidates, including under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status which would reflect our diverse community. The College is registered with the Disclosure and Barring Service and the successful applicants for this post will be required to apply for the Disclosure at the enhanced level. In addition, internet searches will be undertaken in accordance with the KCSIE guidance. The College is committed to safeguarding and promoting the welfare of young people/vulnerable adults and expect all staff and volunteers to share this commitment. We are committed to a sustainability agenda and are working hard towards achieving a net zero environmental impact. We aim to embed this in our culture with our staff, learners, visitors and suppliers all expected to show dedication towards reducing our carbon footprint. The closing date for receipt of applications is 12 noon, Monday 8th April 2024. Please see our "Work For Us" page on the College website for more information on how to complete the application. Please note late applications are not acceptable.
Mar 28, 2024
Full time
Exams Process Co-ordinator Full time (reduced hours considered) £25,630 per annum Who are we looking for? The Exams Process Co-ordinator role is pivotal to the smooth and timely delivery of all exams within the college. You will be responsible for maintaining and updating all exam related information within the MIS system and the Awarding Organisations platforms. This role will support the Exams Manager to ensure a high standard of exams service runs throughout the year allowing learners to achieve their best outcomes. You will be a team player with good interpersonal, motivating and influencing skills with well developed analytical and problem-solving skills. You will be able to quickly develop relationships with subject leads across the college, acting as a key liaison with curriculum managers to ensure accurate and timely dissemination of information to and from MIS. As examination boards shift to utilising technology within examinations you will play a key role responding to any new technical developments ensuring compliance with all external and legal requirements. Applicants should be qualified to, or willing to work towards, Level 2 English and Maths. Evidence of qualifications is required. For more information, please contact Why come and work for us? Burton and South Derbyshire College is an Ofsted outstanding College. We value our employees and have a number of additional benefits to offer the successful applicant: Generous pension schemes for academic and support staff Generous holiday plans Free Employee Assistance Programme Flexible working policies Competitive maternity, paternity and adoption leave Excellent staff training programme, including two staff development days per year On-site nursery with Good Ofsted rating Cycle to Work Scheme Free annual eye tests Access to our onsite gym Staff discounts at our fine dining restaurant, The Mulberry, our Mulberry Bistro and Innovations Hair and Beauty salon Reward and recognition through our Employee of the Month scheme Burton and South Derbyshire College are committed to creating a diverse and inclusive culture and you should share those values. We would welcome applications from all candidates, including under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status which would reflect our diverse community. The College is registered with the Disclosure and Barring Service and the successful applicants for this post will be required to apply for the Disclosure at the enhanced level. In addition, internet searches will be undertaken in accordance with the KCSIE guidance. The College is committed to safeguarding and promoting the welfare of young people/vulnerable adults and expect all staff and volunteers to share this commitment. We are committed to a sustainability agenda and are working hard towards achieving a net zero environmental impact. We aim to embed this in our culture with our staff, learners, visitors and suppliers all expected to show dedication towards reducing our carbon footprint. The closing date for receipt of applications is 12 noon, Monday 8th April 2024. Please see our "Work For Us" page on the College website for more information on how to complete the application. Please note late applications are not acceptable.
An experienced Customer Service Administrator, preferably with previous insurance experience, is needed to join our team at Arkwright Insurance, a leading insurance company based in Bolton, on a full-time basis. Due to growth within the company, an exciting opportunity has arisen for a Customer Service Administrator to work within our busy broking team. This is an excellent opportunity to further your career by joining a leading insurance company! About Us At Arkwright Insurance, we pride ourselves on being "a great place to work" where we empower and inspire our people to perform, offer them opportunities to grow and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Key Responsibilities: Assist with the delivery of services and products to meet the consumer's needs Work across teams to drive the achievement of business objectives and process improvement Be accountable for quality assurance of products and services, enabling high levels of customer satisfaction, repeat work, and minimising complaints. Process and respond to queries via telephone and email. We pride ourselves on being "a great place to work" Update and manage records Inbound and outbound telephone calls Required Skills: The successful applicant must have high attention to detail Have excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact-finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service, the ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections Competent and confident on the telephone Excellent personal effectiveness and the ability to meet deadlines Ability to be held accountable and to take responsibility for their role in the business Target-focused, ensuring compliance and quality are maintained Articulate, assertive and self-motivated. Attention to detail whilst maintaining the ability to see the bigger picture. Excellent interpersonal skills, specifically relating to client liaison and engagement with co-workers Desirable Experience: Previous experience in an admin role Previous experience working in the insurance/sales sector Benefits: Full training and support will be given 21 days annual leave + bank holidays A Family Friendly policy that helps you balance your work and family responsibilities Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Customer Support Coordinator, Client Service Specialist, Customer Relations Administrator, Customer Experience Coordinator, Customer Service Office Manager, Client Support Administrator, Customer Care Coordinator, and Customer Service Operations Specialist may also be considered for this role.
Mar 28, 2024
Full time
An experienced Customer Service Administrator, preferably with previous insurance experience, is needed to join our team at Arkwright Insurance, a leading insurance company based in Bolton, on a full-time basis. Due to growth within the company, an exciting opportunity has arisen for a Customer Service Administrator to work within our busy broking team. This is an excellent opportunity to further your career by joining a leading insurance company! About Us At Arkwright Insurance, we pride ourselves on being "a great place to work" where we empower and inspire our people to perform, offer them opportunities to grow and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Key Responsibilities: Assist with the delivery of services and products to meet the consumer's needs Work across teams to drive the achievement of business objectives and process improvement Be accountable for quality assurance of products and services, enabling high levels of customer satisfaction, repeat work, and minimising complaints. Process and respond to queries via telephone and email. We pride ourselves on being "a great place to work" Update and manage records Inbound and outbound telephone calls Required Skills: The successful applicant must have high attention to detail Have excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact-finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service, the ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections Competent and confident on the telephone Excellent personal effectiveness and the ability to meet deadlines Ability to be held accountable and to take responsibility for their role in the business Target-focused, ensuring compliance and quality are maintained Articulate, assertive and self-motivated. Attention to detail whilst maintaining the ability to see the bigger picture. Excellent interpersonal skills, specifically relating to client liaison and engagement with co-workers Desirable Experience: Previous experience in an admin role Previous experience working in the insurance/sales sector Benefits: Full training and support will be given 21 days annual leave + bank holidays A Family Friendly policy that helps you balance your work and family responsibilities Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Customer Support Coordinator, Client Service Specialist, Customer Relations Administrator, Customer Experience Coordinator, Customer Service Office Manager, Client Support Administrator, Customer Care Coordinator, and Customer Service Operations Specialist may also be considered for this role.
UBT are proud to be working with a reputable, growing and expanding business who are now looking to add to their team. The business manufactures their own branded Trade & DIY wipe products and supply to all of UK trade & DIY stores across the country. They are now looking for 3 Field based Account Managers (Merchandising) to cover separate territories of Scotland, Midlands to East of England and Southwest of England. The sole purpose of the role is to develop and grow the brand by visiting the stores to maximise the product space, ensure displays look in great shape, maximise POS presence and gain orders on each visit. The ideal candidate will be someone who is extremely personable, engaging and able to build an excellent relationship with clients. The role Use creativity and personal selling skills to maximise product presence in store with great POS displays Get as many orders from stores as possible Draw as much stock in from stores that stock centrally, to increase presence in store Ensure the product is the top selling wipe in every store Carry out a quality visit to every customer store in area as planned Ensure customer enquiries are responded to within 4 hours Attend trade sessions and show events when required Work with Regional Business Development Manager to achieve regional sales target Work with Sales Manager on a strategy for any specific customers if needed Work with customer service team to ensure delivery timescales are met Carry out reporting to Management where required Requirements Customer centric and account management focused Excellent communication skills both verbal and written Full driving licence and willing to travel frequently to client sites Knowledge of trade merchants would be advantageous Experience of merchandising and point of sale would be highly desirable Positive, proactive and humble personality Benefits £30,000 - £35,000 salary negotiable depending on experience Uncapped company bonus scheme (earning potential of £9000+ per annum) Company car including fuel card Phone and accessories Field based working with occasional visits to head office
Mar 28, 2024
Full time
UBT are proud to be working with a reputable, growing and expanding business who are now looking to add to their team. The business manufactures their own branded Trade & DIY wipe products and supply to all of UK trade & DIY stores across the country. They are now looking for 3 Field based Account Managers (Merchandising) to cover separate territories of Scotland, Midlands to East of England and Southwest of England. The sole purpose of the role is to develop and grow the brand by visiting the stores to maximise the product space, ensure displays look in great shape, maximise POS presence and gain orders on each visit. The ideal candidate will be someone who is extremely personable, engaging and able to build an excellent relationship with clients. The role Use creativity and personal selling skills to maximise product presence in store with great POS displays Get as many orders from stores as possible Draw as much stock in from stores that stock centrally, to increase presence in store Ensure the product is the top selling wipe in every store Carry out a quality visit to every customer store in area as planned Ensure customer enquiries are responded to within 4 hours Attend trade sessions and show events when required Work with Regional Business Development Manager to achieve regional sales target Work with Sales Manager on a strategy for any specific customers if needed Work with customer service team to ensure delivery timescales are met Carry out reporting to Management where required Requirements Customer centric and account management focused Excellent communication skills both verbal and written Full driving licence and willing to travel frequently to client sites Knowledge of trade merchants would be advantageous Experience of merchandising and point of sale would be highly desirable Positive, proactive and humble personality Benefits £30,000 - £35,000 salary negotiable depending on experience Uncapped company bonus scheme (earning potential of £9000+ per annum) Company car including fuel card Phone and accessories Field based working with occasional visits to head office
We're looking for an Assistant Programmer to join our Transportation team based in Brixworth. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy/sell leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment. Location : Brixworth, Northamptonshire Contract : Permanent - flexible and part-time hours available if desired, just let us know What will you be responsible for? As an Assistant Programmer, you'll be working within the Control Hub team, supporting them in creating, managing, and updating the integrated works programme on the Northamptonshire contract. Your day to day will include: Creating, maintaining and adapting programmes of works using Microsoft Project, driving programme efficiencies and opportunities Attending weekly meetings with the client providing updates on the integrated works programme, liaising with project managers, designers, and the Commercial team to ensure smooth delivery of the programme Ensuring compliance with current Construction (Design Management) Regulations and noticing procedures under the Traffic Management Act, confirming works are undertaken in compliance with the company's Integrated Management System and that the policies of Kier are adhered to, and legislative requirements met Pushing to hit key business targets and KPI's and identifying potential problems at an early stage and mitigating risk Providing regular information on the progress of schemes to a range of stakeholders What are we looking for? This role of Assistant Programmer is great for you if: You hold a full driving licence and an advance user of Microsoft Excel Have the ability to challenge and approve programmes of work A level of knowledge in the delivery of civil engineering projects with working knowledge of Construction (Design Management) Regulations We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Mar 28, 2024
Full time
We're looking for an Assistant Programmer to join our Transportation team based in Brixworth. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy/sell leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment. Location : Brixworth, Northamptonshire Contract : Permanent - flexible and part-time hours available if desired, just let us know What will you be responsible for? As an Assistant Programmer, you'll be working within the Control Hub team, supporting them in creating, managing, and updating the integrated works programme on the Northamptonshire contract. Your day to day will include: Creating, maintaining and adapting programmes of works using Microsoft Project, driving programme efficiencies and opportunities Attending weekly meetings with the client providing updates on the integrated works programme, liaising with project managers, designers, and the Commercial team to ensure smooth delivery of the programme Ensuring compliance with current Construction (Design Management) Regulations and noticing procedures under the Traffic Management Act, confirming works are undertaken in compliance with the company's Integrated Management System and that the policies of Kier are adhered to, and legislative requirements met Pushing to hit key business targets and KPI's and identifying potential problems at an early stage and mitigating risk Providing regular information on the progress of schemes to a range of stakeholders What are we looking for? This role of Assistant Programmer is great for you if: You hold a full driving licence and an advance user of Microsoft Excel Have the ability to challenge and approve programmes of work A level of knowledge in the delivery of civil engineering projects with working knowledge of Construction (Design Management) Regulations We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Being a Ward Manager is more than just managing a team. It's being a leader, an expert, being the driving force behind a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within your ward. If you agree, then you're the Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or a seasoned Ward Manager looking for a new ward to make your own, if caring for others and being able to successfully lead a team to effectively run a ward comes naturally to you, then apply today and join the team at Sturt House in Tadworth . Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will lead the nursing team provide high-quality care and support to people with males aged 18+ in this rehabilitation service setting, while also supporting your colleagues and promoting good teamwork. As a Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse to manage the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward Things that you will have A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working Location: Sturt's Ln, Walton on the Hill, Tadworth KT20 7RQ You will be working at Sturt House, a recovery focused, rehabilitation unit providing specialist mental health treatment for males aged 18 and over. Working as part of a team, you will provide individualised care and treatment utilising least restrictive practice principles and safe practice to support Service Users in their recovery. Sturt House is committed to delivering a high standard of care, with the Service User encouraged and supported to be actively involved in the development and review of their treatment and pathway in accordance with their own abilities. What you will get Annual salary of £49,220 The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Mar 28, 2024
Full time
Being a Ward Manager is more than just managing a team. It's being a leader, an expert, being the driving force behind a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within your ward. If you agree, then you're the Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or a seasoned Ward Manager looking for a new ward to make your own, if caring for others and being able to successfully lead a team to effectively run a ward comes naturally to you, then apply today and join the team at Sturt House in Tadworth . Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will lead the nursing team provide high-quality care and support to people with males aged 18+ in this rehabilitation service setting, while also supporting your colleagues and promoting good teamwork. As a Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse to manage the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward Things that you will have A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working Location: Sturt's Ln, Walton on the Hill, Tadworth KT20 7RQ You will be working at Sturt House, a recovery focused, rehabilitation unit providing specialist mental health treatment for males aged 18 and over. Working as part of a team, you will provide individualised care and treatment utilising least restrictive practice principles and safe practice to support Service Users in their recovery. Sturt House is committed to delivering a high standard of care, with the Service User encouraged and supported to be actively involved in the development and review of their treatment and pathway in accordance with their own abilities. What you will get Annual salary of £49,220 The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
My client, a prominent financial wealth services firm based in Kent, is dedicated to delivering a premium service and administrative support to its clients. With a strong focus on excellence across all operations, they prioritise client satisfaction and continual improvement. Currently, they are recruiting an experienced and dynamic Operations Manager in financial wealth services to join their growing team. As the Operations Manager, you will play a pivotal role in leading the day-to-day operations of the practice and it's staff. Your responsibilities will include: • Managing a team of Financial Administrators to ensure accurate and efficient task completion. • Collaborating with the Leadership Team to drive positive business outcomes. • Developing and implementing policies and procedures to enhance operational efficiency. • Monitoring key performance indicators to identify areas for improvement. • Building strong client relationships and ensuring their needs are met. • Leading and developing support staff to optimise performance. • Managing basic HR issues and conducting team member reviews. • Overseeing workflow and service standards to maintain high quality. • Facilitating smooth office operations and facilities management. • Implementing efficient processes to optimise task flow. • Overseeing client case management to ensure timely and accurate handling of enquiries, requests, and transactions. • Creating comprehensive training plans to enhance support staff skills and capabilities for exceptional client service delivery. The ideal candidate for this role should have prior experience as an Operations Manager or in a similar operational capacity, such as a Team Leader, Compliance Manager or Office Manager. The main criteria is that you have previously worked within the financial services sector, demonstrating a strong organisational aptitude with meticulous attention to detail. Exceptional communication and interpersonal skills are essential, along with proven leadership and management abilities. Adaptability and creative problem-solving skills are valued traits, reflecting a commitment to overcoming challenges and driving continuous improvement. A dedication to ongoing learning and self-improvement is paramount, alongside advanced computer proficiency, particularly in Microsoft Office and Salesforce. The candidate should be motivated and enthusiastic about contributing to a dynamic and progressive business environment, while also possessing a sound understanding of regulatory guidelines within the industry. If you're ready to take on a challenging and rewarding role in a vibrant and progressive business, please contact Joanna Clark to discuss this opportunity as Operations Manager in more detail.
Mar 28, 2024
Full time
My client, a prominent financial wealth services firm based in Kent, is dedicated to delivering a premium service and administrative support to its clients. With a strong focus on excellence across all operations, they prioritise client satisfaction and continual improvement. Currently, they are recruiting an experienced and dynamic Operations Manager in financial wealth services to join their growing team. As the Operations Manager, you will play a pivotal role in leading the day-to-day operations of the practice and it's staff. Your responsibilities will include: • Managing a team of Financial Administrators to ensure accurate and efficient task completion. • Collaborating with the Leadership Team to drive positive business outcomes. • Developing and implementing policies and procedures to enhance operational efficiency. • Monitoring key performance indicators to identify areas for improvement. • Building strong client relationships and ensuring their needs are met. • Leading and developing support staff to optimise performance. • Managing basic HR issues and conducting team member reviews. • Overseeing workflow and service standards to maintain high quality. • Facilitating smooth office operations and facilities management. • Implementing efficient processes to optimise task flow. • Overseeing client case management to ensure timely and accurate handling of enquiries, requests, and transactions. • Creating comprehensive training plans to enhance support staff skills and capabilities for exceptional client service delivery. The ideal candidate for this role should have prior experience as an Operations Manager or in a similar operational capacity, such as a Team Leader, Compliance Manager or Office Manager. The main criteria is that you have previously worked within the financial services sector, demonstrating a strong organisational aptitude with meticulous attention to detail. Exceptional communication and interpersonal skills are essential, along with proven leadership and management abilities. Adaptability and creative problem-solving skills are valued traits, reflecting a commitment to overcoming challenges and driving continuous improvement. A dedication to ongoing learning and self-improvement is paramount, alongside advanced computer proficiency, particularly in Microsoft Office and Salesforce. The candidate should be motivated and enthusiastic about contributing to a dynamic and progressive business environment, while also possessing a sound understanding of regulatory guidelines within the industry. If you're ready to take on a challenging and rewarding role in a vibrant and progressive business, please contact Joanna Clark to discuss this opportunity as Operations Manager in more detail.
Hybrid managing admin Team in Nottingham Independent Financial Planner Development to cover admin team across other sites Fram are working with an independent financial planning firm with offices in across the UK. Due to a growth within the firm, they are looking for a Head of Administration to take responsibility for the management and centralisation of the administration teams. Initially, working with the Nottingham office the role could develop into managing a further site in Preston where you would effectively align administrative support to the Financial Planners. The role is to ensure that the admin team are operating effectively by training, managing, and providing support to a team of administrative personnel. This support function is an integral and very important part of the delivery of advice services by the Advisers to their valued clients. Candidates must have an administration manager background within financial services, working a in IFA or wealth management environment. Key responsibilities Hiring and training new administrative employees Evaluating the administrative department regularly and implementing improvements Planning and coordinating administrative procedures and devising ways to streamline processes. Managing the integration and change of administrative services across locations. Delegating specific projects to administrative employees Preparing and reviewing reports Liaising between administrative staff and senior management Evaluating administrative staff on an annual or biannual basis Assessing staff performance and providing coaching and guidance to ensure maximum efficiency The successful candidate will work very closely with the Admin team, key stakeholders, Advisers, Paraplanners, and Operations to support the delivery of advice to the Adviser's clients. The office environment is busy, and the role can be challenging, so the successful candidate needs to be able to work as part of a team and adapt to changing requirements. Good communication skills will be important, as is the accuracy of output and working to agreed timescales. Candidates need to be computer literate with MS Office Suite experience, ideally with experience of IO, though not essential, and able to adapt to new ways of working.
Mar 28, 2024
Full time
Hybrid managing admin Team in Nottingham Independent Financial Planner Development to cover admin team across other sites Fram are working with an independent financial planning firm with offices in across the UK. Due to a growth within the firm, they are looking for a Head of Administration to take responsibility for the management and centralisation of the administration teams. Initially, working with the Nottingham office the role could develop into managing a further site in Preston where you would effectively align administrative support to the Financial Planners. The role is to ensure that the admin team are operating effectively by training, managing, and providing support to a team of administrative personnel. This support function is an integral and very important part of the delivery of advice services by the Advisers to their valued clients. Candidates must have an administration manager background within financial services, working a in IFA or wealth management environment. Key responsibilities Hiring and training new administrative employees Evaluating the administrative department regularly and implementing improvements Planning and coordinating administrative procedures and devising ways to streamline processes. Managing the integration and change of administrative services across locations. Delegating specific projects to administrative employees Preparing and reviewing reports Liaising between administrative staff and senior management Evaluating administrative staff on an annual or biannual basis Assessing staff performance and providing coaching and guidance to ensure maximum efficiency The successful candidate will work very closely with the Admin team, key stakeholders, Advisers, Paraplanners, and Operations to support the delivery of advice to the Adviser's clients. The office environment is busy, and the role can be challenging, so the successful candidate needs to be able to work as part of a team and adapt to changing requirements. Good communication skills will be important, as is the accuracy of output and working to agreed timescales. Candidates need to be computer literate with MS Office Suite experience, ideally with experience of IO, though not essential, and able to adapt to new ways of working.
Being a Deputy Ward Manager is more than helping to manage a team. It's supporting a leader, being an expert, supporting and embracing a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within the ward. If you agree, then you're the Deputy Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or an existing Deputy Ward Manager looking for a new ward to be a key part of, if caring for others and being able to successfully support in leading a team to effectively run a ward comes naturally to you, then apply today and join the team at Middlewood Clinic in Midhurst. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will support the Ward Manager to lead the nursing team in providing high-quality care and support to people within a Eating disorders setting, while also supporting your colleagues and promoting good teamwork. As a Deputy Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse and Ward Manager to co-ordinate the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward of the ward in the Ward Manager's absence Things that you will have: A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working: Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP Middlewood Clinic provide care and treatment for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders. Subject to CQC registration our approach will be to restore a healthy body weight and address psychological problems during treatment. The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker. The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden. What you will get A salary of up to £40,000 per annum reviewed annually. £1,200 Location Allowance £5,000 Welcome bonus The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Mar 28, 2024
Full time
Being a Deputy Ward Manager is more than helping to manage a team. It's supporting a leader, being an expert, supporting and embracing a positive culture, providing guidance, nurturing talent, and most importantly, looking after everyone within the ward. If you agree, then you're the Deputy Ward Manager we're looking for. Whether you're a senior nurse looking for the next step in your career, or an existing Deputy Ward Manager looking for a new ward to be a key part of, if caring for others and being able to successfully support in leading a team to effectively run a ward comes naturally to you, then apply today and join the team at Middlewood Clinic in Midhurst. Your career within Elysium will be enjoyable, rewarding and fulfilling as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It's a career that you can take pride in and enjoy. It's what delivering great healthcare should feel like. What you will be doing With experience from the NHS or private care, you will support the Ward Manager to lead the nursing team in providing high-quality care and support to people within a Eating disorders setting, while also supporting your colleagues and promoting good teamwork. As a Deputy Ward Manager, you will empower recovery and deliver supervision to staff across the ward to deliver great healthcare. You will work alongside the senior Nurse and Ward Manager to co-ordinate the on-call service and manage the ward budgets, and lead by example, acting as a role model to all members of the nursing team, leading care teams and creating a positive learning environment that makes a difference and changes lives for the better. Other duties include: Providing Clinical Leadership and expertise Providing leadership and guidance to support a unified service and engaged workforce Ensuring that high standards are in place, followed and improved in accordance within the Clinical Governance framework Utilising and supervising all nursing staff effectively Being an expert resource on Nursing care of service users within the specialism and hold a key role in the multidisciplinary team Maintaining a positive and collaborative environment to allow ward members to reach their potential and maximum their ability to provide high-quality care, staff welfare and staff training Designated to take charge of the ward of the ward in the Ward Manager's absence Things that you will have: A relevant nursing qualification NMC registration A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Relevant experience in a similar environment Proven track record of leadership skills Where you will be working: Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP Middlewood Clinic provide care and treatment for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders. Subject to CQC registration our approach will be to restore a healthy body weight and address psychological problems during treatment. The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker. The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden. What you will get A salary of up to £40,000 per annum reviewed annually. £1,200 Location Allowance £5,000 Welcome bonus The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check, holiday financing and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Customer Service Manager, Wimborne- Hybrid, £45,000 Rubicon's client is a forward-thinking , flexible employer , specialising in mortgages and lending. Their head office is based in Wimborne in Dorset, however the majority of their team's work hybrid or fully remote . The requirement has arisen how a Customer Service Team Manager to manage, motive and support their established team of professionals. Our client prides themselves in how they treat their customers and employees to ensure they are providing the highest level of service , Salary and Benefits include: Working hours Mon-Fri 9-5 with 1 hour for lunch Training & Development Hybrid & Remote working 27 days holiday + BH Employee assistance programme 24/7 Virtual GP surgery and private prescription service Your responsibilities as Customer Service Manager will include; Managing the Customer Service team ensuring an excellent level of service is offered to Customers inline with company standards Motivate your team ensuing optimum performance and oversea continuous development of colleagues including 1:1's and performance related reviews Monitor KPI's such as inbound calls Coordinated workloads, planning, and prioritising as necessary to always ensure high quality and efficient service delivery Retaining comprehensive understanding of regulatory and compliance requirements, and advise customers and colleagues accordingly Provide ongoing support to colleagues where necessary As Customer Service Manager you will have; Previous experience managing a Customer Services team ideally within the financial services Excellent interpersonal and communication skills Strong Customer service skills whist continually seeking ways to enhance customer experiences Ability to manage and organise a busy workload Excellent problem-solving skills An engaging management approach, continuously seeking to develop and motivate colleagues Interested? If you are interested in this Customer Service Manager vacancy please apply via this advert, or for more information call Ellie or Harriet at Rubicon.
Mar 28, 2024
Full time
Customer Service Manager, Wimborne- Hybrid, £45,000 Rubicon's client is a forward-thinking , flexible employer , specialising in mortgages and lending. Their head office is based in Wimborne in Dorset, however the majority of their team's work hybrid or fully remote . The requirement has arisen how a Customer Service Team Manager to manage, motive and support their established team of professionals. Our client prides themselves in how they treat their customers and employees to ensure they are providing the highest level of service , Salary and Benefits include: Working hours Mon-Fri 9-5 with 1 hour for lunch Training & Development Hybrid & Remote working 27 days holiday + BH Employee assistance programme 24/7 Virtual GP surgery and private prescription service Your responsibilities as Customer Service Manager will include; Managing the Customer Service team ensuring an excellent level of service is offered to Customers inline with company standards Motivate your team ensuing optimum performance and oversea continuous development of colleagues including 1:1's and performance related reviews Monitor KPI's such as inbound calls Coordinated workloads, planning, and prioritising as necessary to always ensure high quality and efficient service delivery Retaining comprehensive understanding of regulatory and compliance requirements, and advise customers and colleagues accordingly Provide ongoing support to colleagues where necessary As Customer Service Manager you will have; Previous experience managing a Customer Services team ideally within the financial services Excellent interpersonal and communication skills Strong Customer service skills whist continually seeking ways to enhance customer experiences Ability to manage and organise a busy workload Excellent problem-solving skills An engaging management approach, continuously seeking to develop and motivate colleagues Interested? If you are interested in this Customer Service Manager vacancy please apply via this advert, or for more information call Ellie or Harriet at Rubicon.
Berry Recruitment are working with one of the UK's leading Earthmoving Machinery suppliers to help them find a range of people. Could you be the Service Manager they are looking for? They are currently seeking a Service manager to join them in their Bristol location. As the Service Manager your main focus will be to ensure customer satisfaction throughout the region by providing 'value for money' support and service. This will be done by the control of an efficient engineering workforce carrying out work and procedures effectively and professionally. As the Service Manager your job role will include: Maximising the sale of retail hours to exceed the company targets. Maintain a motivated workforce and be available to discuss their problems, concerns and make the regional service manager aware. Check in all new machines and inspect prior to delivery to customer. Raise job cards and check all returned job cards prior to the service administrator invoicing. Recommend training needs to your immediate manager. To liaise with outlying depots and support where necessary. Recommend service department purchases of consumables and equipment to your immediate manager. Ensure new machines are to be dispatched to the highest standard and used machines are to be prepared and delivered to the exceed the customers' expectations. To be considered for this Service manager role it is expected that you will have the following skills and attributes: Past experience working with Plant and Agricultural machinery in a service environment. A Minimum of NVQ level 2 qualification within Servicing and Maintenance. Good/Excellent technical knowledge and understanding or machinery. Very good communication. Organised and able to prioritise workloads. As you will be joining a company that values its work force, if you are the successful candidate for the Service Manager position you can expect the following benefits: A salary between 37,000 to 40,000 Paid overtime, normal hours are Monday to Friday - 8am to 5:50pm Tool allowance. Life assurance 3x basic salary. Employee assistance programme (EAP) Health cash plan to help support with healthcare costs. Occupational health provision to support your health and wellbeing. 23 days holiday + Bank holidays Flexible additional holiday. Company pension scheme. If you are interested in the Service Manager position, based in Bristol, please apply online or contact Dave Smith at Berry Recruitment in Newport. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Mar 28, 2024
Full time
Berry Recruitment are working with one of the UK's leading Earthmoving Machinery suppliers to help them find a range of people. Could you be the Service Manager they are looking for? They are currently seeking a Service manager to join them in their Bristol location. As the Service Manager your main focus will be to ensure customer satisfaction throughout the region by providing 'value for money' support and service. This will be done by the control of an efficient engineering workforce carrying out work and procedures effectively and professionally. As the Service Manager your job role will include: Maximising the sale of retail hours to exceed the company targets. Maintain a motivated workforce and be available to discuss their problems, concerns and make the regional service manager aware. Check in all new machines and inspect prior to delivery to customer. Raise job cards and check all returned job cards prior to the service administrator invoicing. Recommend training needs to your immediate manager. To liaise with outlying depots and support where necessary. Recommend service department purchases of consumables and equipment to your immediate manager. Ensure new machines are to be dispatched to the highest standard and used machines are to be prepared and delivered to the exceed the customers' expectations. To be considered for this Service manager role it is expected that you will have the following skills and attributes: Past experience working with Plant and Agricultural machinery in a service environment. A Minimum of NVQ level 2 qualification within Servicing and Maintenance. Good/Excellent technical knowledge and understanding or machinery. Very good communication. Organised and able to prioritise workloads. As you will be joining a company that values its work force, if you are the successful candidate for the Service Manager position you can expect the following benefits: A salary between 37,000 to 40,000 Paid overtime, normal hours are Monday to Friday - 8am to 5:50pm Tool allowance. Life assurance 3x basic salary. Employee assistance programme (EAP) Health cash plan to help support with healthcare costs. Occupational health provision to support your health and wellbeing. 23 days holiday + Bank holidays Flexible additional holiday. Company pension scheme. If you are interested in the Service Manager position, based in Bristol, please apply online or contact Dave Smith at Berry Recruitment in Newport. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.