Would you like to work on an industry leading high-performance computing platform? AWE currently has an opportunity for a Senior High Performance Computing Research Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 2nd April 2024 The key responsibilities of this role include: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts and software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g., bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
Mar 29, 2024
Full time
Would you like to work on an industry leading high-performance computing platform? AWE currently has an opportunity for a Senior High Performance Computing Research Software Engineer to provide computer science support, through development and deployment of software techniques and solutions. Location: Aldermaston, West Berkshire . We are located between Reading and Basingstoke, with plenty of onsite parking. Package: £52,000+ (depending on your suitability and level of experience) A relocation package may also be available with this role (terms & conditions apply). Closing Date : 2nd April 2024 The key responsibilities of this role include: Providing appropriate assistance for porting specific codes to new platforms Design, coding, testing, installation, and maintenance of software modules Production of suitable online documentation Interacting with vendors, universities, and US laboratories on leading-edge research Research level investigation of advanced novel techniques for solution of multi-physics problems Development of relevant benchmarks for assessing current and future systems Maintaining an awareness of current and future developments in the HPC field Who are we looking for? The ideal candidate will have a PhD or a BSc/MSc in Computer Science, Physics, Mathematics, or other numerate discipline plus at least 4 years relevant experience. Whilst not to be considered a checklist, we are interested in hearing from candidates who can demonstrate knowledge or experience in several of the following areas: The ability to programme in C, C++, Fortran, or a similar high-level language. Knowledge of computer architectures, in particular, parallel architectures and their applicability to running large scientific calculations. Familiarity with parallel programming concepts and software development life cycles. An interest in processing technologies: software, hardware, and algorithms together with their use and application. Experience of using debuggers and performance analysis tools would be advantageous. Knowledge of open-source software. Experience of working in Unix/Linux environment. Ability to capture software requirements and produce appropriate implementations. Software testing experience. Familiarity with scripting languages - e.g., bash, python. Ability to write in clear and concise language on technical matters and summarise and present such material effectively. What will you get from us? As part of our People Promise, AWE ( one of the best 25 big companies to work for in the UK ) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (including Bank Holidays). 9-day working fortnight - every other Friday off work. Flexible working hours. Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time. Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending savings. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site. Important things you need to know: Interviews will be 90 minutes in length and will be held over Microsoft Teams. You will be required to prepare a 10-minute presentation in advance. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. Agencies: Please note that we do not out-source our recruitment
Process Technologist Ashby de la Zouch (Home of Hula Hoops, Space Raiders, popchips and more) Permanent role Company Overview KP Snacks is proud to be part of the Intersnack Group. With an annual turnover of more than €3 billion, the Intersnack Group has grown and flourished to become a market leader in savoury snacks, present in over 30 countries across Europe, Australia, New Zealand and beyond, employing more than 14,000 employees and 44 factories globally (33 in Europe, 3 in Australia, 3 in New Zealand, 2 in India and 3 in Vietnam). In the UK KP Snacks consists of c2,300 colleagues across our seven factory locations and Slough HQ. We make great tasting snack brands such as Hula Hoops, McCoy s, Pombear, KP Nuts, Butterkist popcorn, Tyrrells and popchips. Some of the benefits you can expect to receive: Bonus scheme Medicash Health cash plan Private Healthcare (dependent on Grade) KP Pension Plan matching contribution stakeholder pension plan (up to 7% of salary) which also includes life assurance and income protection 25 days holiday . 5-year service additional holiday Annual salary review MyGym Discounts Cancer Care Holiday Buy (buy up to an additional 5 days holiday per year) Career Break Cycle to Work Company Sick Pay once eligible Employee Assistance Programme Digital GP Best Doctors - 2nd medical opinion Access to KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools The Role: We are looking to recruit for a Process Technologist to join us at our Ashby site on a permanent basis. This is a key role within the Technical team providing specialist support for Process development at site level. The role has key stakeholder links to the site Operations/Engineering teams, central and Group Product Development and Project Teams. The role will focus on quality and cost optimisation of processes and process controls to deliver Right First Time production. Key Duties/Responsibilities: Become the process Subject Matter Expert focussed on the production processes contained within site. Production trials collaborating with the central/Group New Product Development team to plan and execute trials (e.g. new products, cost value engineering). First production run support ensuring Right First Time launch of new products and co-ordinating sign-off for ongoing production. CAPEX commissioning - key link to Project Team to ensure that new or replacement process equipment delivers quality requirements. Trouble-shooting - support for the Operations Team to address quality issues helping identify root cause and validating basic process conditions (e.g. material variance investigations). Consumer complaint/NRFT (Not Right First Time) reduction support delivery of site targets based on key trends (e.g. flavour, texture, appearance, product holds). Process Control develop and implement suitable process controls to support delivery of quality expectations. Validation and calibration - develop and maintain a schedule for process equipment (e.g. on-line instrumentation). CAPEX planning recommend and support applications for new equipment to support improved processes and process control. Produce/update documentation and create reports to support key activities (e.g. trial reports, updating MCI s). Work within the IWS framework for continuous improvement using relevant tools and ensuring activities are a collaboration with the relevant LST (Line Structure Teams). We aim to foster a diverse family-like culture where everyone can be themselves and feel a sense of belonging. The I&D program focuses on Culture, Leadership, Recruitment, and Equitable Progression. We operate an inclusive recruitment process to attract diverse talent and educate hiring managers on bias. Additionally, we run a comprehensive program addressing various diversity topics to promote an inclusive workplace. Join KP Snacks to be a part of a diverse and inclusive team that values individuality and promotes growth. We wholeheartedly encourage individuals from diverse backgrounds to apply for this position. We are totally committed to creating a workplace where not one person feels they do not belong. Please just let us know if there is anything we can do to make the process more easily accessible for you or if you have any special requirements. Whichever method you are using to apply, please ensure that your application clearly demonstrates the relevant skills we are looking for, with clear evidence to support. The Candidate: Strong influencing and communication skills Operational and hands-on approach Confident and assured vocal when required Comfortable in conflict management and driving resolution Use resources effectively to maintain standards & knows when to prioritise Process knowledge in the snack industry Analytical Data interpretation Good communication & PC skills Team engagement across site disciplines
Mar 29, 2024
Full time
Process Technologist Ashby de la Zouch (Home of Hula Hoops, Space Raiders, popchips and more) Permanent role Company Overview KP Snacks is proud to be part of the Intersnack Group. With an annual turnover of more than €3 billion, the Intersnack Group has grown and flourished to become a market leader in savoury snacks, present in over 30 countries across Europe, Australia, New Zealand and beyond, employing more than 14,000 employees and 44 factories globally (33 in Europe, 3 in Australia, 3 in New Zealand, 2 in India and 3 in Vietnam). In the UK KP Snacks consists of c2,300 colleagues across our seven factory locations and Slough HQ. We make great tasting snack brands such as Hula Hoops, McCoy s, Pombear, KP Nuts, Butterkist popcorn, Tyrrells and popchips. Some of the benefits you can expect to receive: Bonus scheme Medicash Health cash plan Private Healthcare (dependent on Grade) KP Pension Plan matching contribution stakeholder pension plan (up to 7% of salary) which also includes life assurance and income protection 25 days holiday . 5-year service additional holiday Annual salary review MyGym Discounts Cancer Care Holiday Buy (buy up to an additional 5 days holiday per year) Career Break Cycle to Work Company Sick Pay once eligible Employee Assistance Programme Digital GP Best Doctors - 2nd medical opinion Access to KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools The Role: We are looking to recruit for a Process Technologist to join us at our Ashby site on a permanent basis. This is a key role within the Technical team providing specialist support for Process development at site level. The role has key stakeholder links to the site Operations/Engineering teams, central and Group Product Development and Project Teams. The role will focus on quality and cost optimisation of processes and process controls to deliver Right First Time production. Key Duties/Responsibilities: Become the process Subject Matter Expert focussed on the production processes contained within site. Production trials collaborating with the central/Group New Product Development team to plan and execute trials (e.g. new products, cost value engineering). First production run support ensuring Right First Time launch of new products and co-ordinating sign-off for ongoing production. CAPEX commissioning - key link to Project Team to ensure that new or replacement process equipment delivers quality requirements. Trouble-shooting - support for the Operations Team to address quality issues helping identify root cause and validating basic process conditions (e.g. material variance investigations). Consumer complaint/NRFT (Not Right First Time) reduction support delivery of site targets based on key trends (e.g. flavour, texture, appearance, product holds). Process Control develop and implement suitable process controls to support delivery of quality expectations. Validation and calibration - develop and maintain a schedule for process equipment (e.g. on-line instrumentation). CAPEX planning recommend and support applications for new equipment to support improved processes and process control. Produce/update documentation and create reports to support key activities (e.g. trial reports, updating MCI s). Work within the IWS framework for continuous improvement using relevant tools and ensuring activities are a collaboration with the relevant LST (Line Structure Teams). We aim to foster a diverse family-like culture where everyone can be themselves and feel a sense of belonging. The I&D program focuses on Culture, Leadership, Recruitment, and Equitable Progression. We operate an inclusive recruitment process to attract diverse talent and educate hiring managers on bias. Additionally, we run a comprehensive program addressing various diversity topics to promote an inclusive workplace. Join KP Snacks to be a part of a diverse and inclusive team that values individuality and promotes growth. We wholeheartedly encourage individuals from diverse backgrounds to apply for this position. We are totally committed to creating a workplace where not one person feels they do not belong. Please just let us know if there is anything we can do to make the process more easily accessible for you or if you have any special requirements. Whichever method you are using to apply, please ensure that your application clearly demonstrates the relevant skills we are looking for, with clear evidence to support. The Candidate: Strong influencing and communication skills Operational and hands-on approach Confident and assured vocal when required Comfortable in conflict management and driving resolution Use resources effectively to maintain standards & knows when to prioritise Process knowledge in the snack industry Analytical Data interpretation Good communication & PC skills Team engagement across site disciplines
Xpertise are looking for a IT Support Engineer to join a client of ours within the Aviation sector on a contractual basis. Aviation industry experience would be extremely desirable and make you a favorable candidate but not a pre-requisite. £200 Inside IR35 per day 2-3 days a week on site in the London office 6-month contract (renewal option) IT Support Engineer Responsibilities: Supporting 3000 users globally, General 1st & 2nd line support troubleshooting Support to exchange, windows server and Citrix applications Support of WAN/LANs/VPNs Resolving printing issues Active directory support-troubleshooting IT Support Engineer Requirements: Knowledge of Microsoft Office & Desktop Support Knowledge of Office365 Expert knowledge of 1st/2nd line support Knowledge of ServiceNow CRM Rebuilding of broken systems to be operational If this role is of interest, then please email your CV over to (url removed).
Mar 28, 2024
Contractor
Xpertise are looking for a IT Support Engineer to join a client of ours within the Aviation sector on a contractual basis. Aviation industry experience would be extremely desirable and make you a favorable candidate but not a pre-requisite. £200 Inside IR35 per day 2-3 days a week on site in the London office 6-month contract (renewal option) IT Support Engineer Responsibilities: Supporting 3000 users globally, General 1st & 2nd line support troubleshooting Support to exchange, windows server and Citrix applications Support of WAN/LANs/VPNs Resolving printing issues Active directory support-troubleshooting IT Support Engineer Requirements: Knowledge of Microsoft Office & Desktop Support Knowledge of Office365 Expert knowledge of 1st/2nd line support Knowledge of ServiceNow CRM Rebuilding of broken systems to be operational If this role is of interest, then please email your CV over to (url removed).
Job title: Mechanical Technician Location: Glascoed, South Wales Salary: £37,935 What you'll be doing: Carrying out planned and reactive maintenance activities for the site, and providing feedback and reports for tasks completed Following Safety, Health and Environmental (SHE) guidelines within the Engineering Services department in accordance with Site Policies and Procedures Providing a proactive and technical resource to solve plant, equipment and system faults Ensuring the sites mechanical infrastructure, plant and equipment is maintained to a high standard Interacting with the computerised maintenance management system to ensure maintenance work queues are managed effectively and your customer is updated appropriately Carrying out planned preventative maintenance Proactively assisting in the reduction of the site's utilities in line with targets Ensuring that any disposal of maintenance activity generated wastes, including chemicals and oils are carried out following site policies and procedures Continuous Improvement activities Your skills and experiences: Essential: Time Served Mechanical or equivalent apprenticeship via an approved body or organisation ONC and/or HNC (or equivalent qualification) in a mechanical or manufacturing topic Comprehensive knowledge and understanding of mechanical systems, including permits and isolation procedures Desirable: Any of the below would be beneficial to your application but not essential Proven experience working on a manufacturing/production site, supporting with fault-finding and continuous improvement Good computer literacy with knowledge of SAP CMMS Experience working in hazardous areas including ATEX and DSEAR CompEx 11 Experience in fault finding on mechanical systems (including boiler operation & control systems, hydraulic and pneumatic systems, drives and Building Management Systems) Knowledge of utilities such as steam, compressed air, water and drainage Understanding of engineering drawings Experience working with measurement and calibration equipment Use of machine shop equipment such as CNC lathes, milling machines and grinding equipment Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. Our Site Maintenance Team: As a Mechanical Technician, you will be working within a highly experienced multi-disciplined team, on a wide range of mechanical services, utility and production equipment where you will engage with a wide range of stakeholders across our site. This is an excellent opportunity to join a growing team in a role where every day is different. We have several vacancies available due to the continued expansion across our Land UK sites with BAE Systems securing new orders for the supply of munitions to the UK Ministry of Defence (MOD). Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 2nd April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Mar 28, 2024
Full time
Job title: Mechanical Technician Location: Glascoed, South Wales Salary: £37,935 What you'll be doing: Carrying out planned and reactive maintenance activities for the site, and providing feedback and reports for tasks completed Following Safety, Health and Environmental (SHE) guidelines within the Engineering Services department in accordance with Site Policies and Procedures Providing a proactive and technical resource to solve plant, equipment and system faults Ensuring the sites mechanical infrastructure, plant and equipment is maintained to a high standard Interacting with the computerised maintenance management system to ensure maintenance work queues are managed effectively and your customer is updated appropriately Carrying out planned preventative maintenance Proactively assisting in the reduction of the site's utilities in line with targets Ensuring that any disposal of maintenance activity generated wastes, including chemicals and oils are carried out following site policies and procedures Continuous Improvement activities Your skills and experiences: Essential: Time Served Mechanical or equivalent apprenticeship via an approved body or organisation ONC and/or HNC (or equivalent qualification) in a mechanical or manufacturing topic Comprehensive knowledge and understanding of mechanical systems, including permits and isolation procedures Desirable: Any of the below would be beneficial to your application but not essential Proven experience working on a manufacturing/production site, supporting with fault-finding and continuous improvement Good computer literacy with knowledge of SAP CMMS Experience working in hazardous areas including ATEX and DSEAR CompEx 11 Experience in fault finding on mechanical systems (including boiler operation & control systems, hydraulic and pneumatic systems, drives and Building Management Systems) Knowledge of utilities such as steam, compressed air, water and drainage Understanding of engineering drawings Experience working with measurement and calibration equipment Use of machine shop equipment such as CNC lathes, milling machines and grinding equipment Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. Our Site Maintenance Team: As a Mechanical Technician, you will be working within a highly experienced multi-disciplined team, on a wide range of mechanical services, utility and production equipment where you will engage with a wide range of stakeholders across our site. This is an excellent opportunity to join a growing team in a role where every day is different. We have several vacancies available due to the continued expansion across our Land UK sites with BAE Systems securing new orders for the supply of munitions to the UK Ministry of Defence (MOD). Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 2nd April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job title: Electrical Technician Location: Glascoed, South Wales Salary: £37,935 What you'll be doing: Carrying out planned and reactive maintenance activities for the site, and providing feedback and reports for tasks completed Following Safety, Health and Environmental (SHE) guidelines within the Engineering Services department in accordance with Site Policies and Procedures Providing a proactive and technical resource to solve plant, equipment and control system faults Ensuring the sites electrical infrastructure, plant and equipment is maintained to a high standard Interacting with the computerised maintenance management system to ensure maintenance work queues are managed effectively and your customer is updated appropriately Carrying out planned preventative maintenance Proactively assisting in the reduction of the site's utilities in line with targets Ensuring that any disposal of maintenance activity generated wastes, including chemicals and oils are carried out following site policies and procedures Continuous Improvement activities Your skills and experiences: Essential: Time Served Electrical apprenticeship via an approved body or organisation ONC and/or HNC (or equivalent qualification) in an electrical topic Comprehensive knowledge and understanding of electrical systems, including permits and isolation procedures Desirable: Any of the below would be beneficial to your application but not essential Proven experience working on a manufacturing/production site, supporting with fault-finding and continuous improvement Good computer literacy with knowledge of SAP CMMS Experience working in hazardous areas including ATEX and DSEAR City & Guilds Inspection and Testing (2391 or equivalent) BS7671 Wiring Regulations CompEx 1-4, 5-6 Knowledge and experience in fibre optic and networking installation and fault finding Experience in fault finding on electrical control systems (including boiler control systems, 3 Phase motors, drives and Building Management Systems) Comprehensive knowledge and experience in HV networks, including servicing of switchgear, relay testing, oil sampling and switching (preferably SAP level) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. Our Site Maintenance Team: As an Electrical Technician, you will be working within a highly experienced multi-disciplined team, on a wide range of electrical services, utility and production equipment where you will communicate with a wide range of stakeholders across site. This is an excellent opportunity to join a growing team in a role where every day is different. We have several vacancies available due to the continued expansion across our Land UK sites with BAE Systems securing new orders for the supply of munitions to the UK Ministry of Defence (MOD). Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 2nd April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Mar 28, 2024
Full time
Job title: Electrical Technician Location: Glascoed, South Wales Salary: £37,935 What you'll be doing: Carrying out planned and reactive maintenance activities for the site, and providing feedback and reports for tasks completed Following Safety, Health and Environmental (SHE) guidelines within the Engineering Services department in accordance with Site Policies and Procedures Providing a proactive and technical resource to solve plant, equipment and control system faults Ensuring the sites electrical infrastructure, plant and equipment is maintained to a high standard Interacting with the computerised maintenance management system to ensure maintenance work queues are managed effectively and your customer is updated appropriately Carrying out planned preventative maintenance Proactively assisting in the reduction of the site's utilities in line with targets Ensuring that any disposal of maintenance activity generated wastes, including chemicals and oils are carried out following site policies and procedures Continuous Improvement activities Your skills and experiences: Essential: Time Served Electrical apprenticeship via an approved body or organisation ONC and/or HNC (or equivalent qualification) in an electrical topic Comprehensive knowledge and understanding of electrical systems, including permits and isolation procedures Desirable: Any of the below would be beneficial to your application but not essential Proven experience working on a manufacturing/production site, supporting with fault-finding and continuous improvement Good computer literacy with knowledge of SAP CMMS Experience working in hazardous areas including ATEX and DSEAR City & Guilds Inspection and Testing (2391 or equivalent) BS7671 Wiring Regulations CompEx 1-4, 5-6 Knowledge and experience in fibre optic and networking installation and fault finding Experience in fault finding on electrical control systems (including boiler control systems, 3 Phase motors, drives and Building Management Systems) Comprehensive knowledge and experience in HV networks, including servicing of switchgear, relay testing, oil sampling and switching (preferably SAP level) Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. Our Site Maintenance Team: As an Electrical Technician, you will be working within a highly experienced multi-disciplined team, on a wide range of electrical services, utility and production equipment where you will communicate with a wide range of stakeholders across site. This is an excellent opportunity to join a growing team in a role where every day is different. We have several vacancies available due to the continued expansion across our Land UK sites with BAE Systems securing new orders for the supply of munitions to the UK Ministry of Defence (MOD). Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 2nd April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Deeply technical opportunities, working at a sociable client office, exposure to new technologies or all of the above - you will thrive in our mutually supportive technical environment in Dorset. If this sounds like the opportunity you've been looking for and you have been residing in the UK for the last 5 years (as you'll need SC level clearance after joining us) read on to see if you could be a fit. You're an experienced, 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. Taking ownership and managing tickets through resolution or escalation is something you know all too well. You've got a great idea of meeting your SLAs ("Service Level Agreements") - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. With a customer focused attitude, taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and will provide further guidance when necessary. Your career progression is important to you, and to us. You want to gain relevant qualifications and accreditations to further develop your skills and we're happy to be able to provide this for you. You're an individual that understands the importance of problem ownership and client success and aims for top rated client feedback, providing high quality services. With your great customer relations skills, you'll handle client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. You'll be able to ensure quality delivery when working at any of our client sites and enjoy working it, all at the same time. These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 This role requires the following National security vetting: Baseline Personnel Security Standard (BPSS)National security vetting: Security Check (SC) For more details around those requirements and to see if you are eligible, please follow this link . Click here for the package of benefits that comes with this role. Hit that apply button. If your CV isn't up to date, not a problem, what you currently have at hand is perfectly fine, anything else can be discussed afterwards.
Mar 28, 2024
Full time
Deeply technical opportunities, working at a sociable client office, exposure to new technologies or all of the above - you will thrive in our mutually supportive technical environment in Dorset. If this sounds like the opportunity you've been looking for and you have been residing in the UK for the last 5 years (as you'll need SC level clearance after joining us) read on to see if you could be a fit. You're an experienced, 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. Taking ownership and managing tickets through resolution or escalation is something you know all too well. You've got a great idea of meeting your SLAs ("Service Level Agreements") - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. With a customer focused attitude, taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and will provide further guidance when necessary. Your career progression is important to you, and to us. You want to gain relevant qualifications and accreditations to further develop your skills and we're happy to be able to provide this for you. You're an individual that understands the importance of problem ownership and client success and aims for top rated client feedback, providing high quality services. With your great customer relations skills, you'll handle client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. You'll be able to ensure quality delivery when working at any of our client sites and enjoy working it, all at the same time. These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 This role requires the following National security vetting: Baseline Personnel Security Standard (BPSS)National security vetting: Security Check (SC) For more details around those requirements and to see if you are eligible, please follow this link . Click here for the package of benefits that comes with this role. Hit that apply button. If your CV isn't up to date, not a problem, what you currently have at hand is perfectly fine, anything else can be discussed afterwards.
Deeply technical opportunities, working at sociable client offices, exploring new client offices, exposed to new technologies or all the above - either way, we provide a mutually supportive technical environment that resonates best with you and your development as an on-site engineer. You're an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. Taking ownership and managing tickets through resolution or escalation is something you know all too well. You've got a great idea of meeting your SLAs ("Service Level Agreements") - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. With a customer focused attitude, taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and will provide further guidance when necessary. Your career progression is important to you, and to us. You want to gain relevant qualifications and accreditations to further develop your skills and we're happy to be able to provide this for you. You're an individual that understands the importance of problem ownership and client success and aims for top rated client feedback, providing high quality services. With your great customer relations skills, you'll handle client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. You'll be able to ensure quality delivery when working at any of our client sites and enjoy working it, all at the same time. These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 Benefits Click here for the list of benefits. Hit the apply button to easily share your details with us and we promise to respond quickly.
Mar 28, 2024
Full time
Deeply technical opportunities, working at sociable client offices, exploring new client offices, exposed to new technologies or all the above - either way, we provide a mutually supportive technical environment that resonates best with you and your development as an on-site engineer. You're an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. Taking ownership and managing tickets through resolution or escalation is something you know all too well. You've got a great idea of meeting your SLAs ("Service Level Agreements") - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. With a customer focused attitude, taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and will provide further guidance when necessary. Your career progression is important to you, and to us. You want to gain relevant qualifications and accreditations to further develop your skills and we're happy to be able to provide this for you. You're an individual that understands the importance of problem ownership and client success and aims for top rated client feedback, providing high quality services. With your great customer relations skills, you'll handle client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. You'll be able to ensure quality delivery when working at any of our client sites and enjoy working it, all at the same time. These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 Benefits Click here for the list of benefits. Hit the apply button to easily share your details with us and we promise to respond quickly.
DK Recruitment are recruiting for a 2nd Line Support Engineer on behalf of our client who are a leading service provider based in Brighton. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT. We are looking for 5 year's+ IT support experience on a service desk supporting Windows Server 2012/2016/2019/2022, Windows 10 & 11, Microsoft 365, Azure, Exchange, Veeam Cloud Connect, VMware and experience configuring and supporting network devices such as firewalls and switches. My client heavily promotes organic growth and provide excellent training and career opportunities. This role has progression to lead into a 3rd Line role. Location: Brighton. This role is not a remote opportunity. Paying up to £32,000 + benefits with the option to do over time. If you are open to finding out more, please apply and we can arrange a call to go through the position in more detail!
Mar 28, 2024
Full time
DK Recruitment are recruiting for a 2nd Line Support Engineer on behalf of our client who are a leading service provider based in Brighton. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT. We are looking for 5 year's+ IT support experience on a service desk supporting Windows Server 2012/2016/2019/2022, Windows 10 & 11, Microsoft 365, Azure, Exchange, Veeam Cloud Connect, VMware and experience configuring and supporting network devices such as firewalls and switches. My client heavily promotes organic growth and provide excellent training and career opportunities. This role has progression to lead into a 3rd Line role. Location: Brighton. This role is not a remote opportunity. Paying up to £32,000 + benefits with the option to do over time. If you are open to finding out more, please apply and we can arrange a call to go through the position in more detail!
Cyber Security Apprentice Location: Burnley Area (flexible working after probation in line with company policy) Salary: Apprentice Wage Join our clients company and embark on an exciting journey to kickstart or advance your career in IT as a Cyber Security Technician. In this role, you will play a crucial part in safeguarding the information and systems of the company and its clients, aligning with business needs and upholding Information Security principles. Gain valuable experience in detecting network security breaches, delivering 1st and 2nd line support solutions, and collecting information for escalation to incident response teams or other specified functions. Your Responsibilities: Monitor company and client networks for malicious activity. Provide 1st and 2nd line support for security incidents as an integral member of the Seriun cyber team. Respond to and investigate alerts, contribute to developing new security monitoring use cases, and ensure proper documentation of investigative activities in ticketing systems, followed up with relevant support teams. Monitor open-source intelligence sources for potential threats against the company and its clients, taking appropriate defensive actions. Conduct vulnerability scans on customer network infrastructures, interpret results, and collaborate with relevant support teams to address issues. Support projects within the Information Security function. Contribute to Cyber Essentials and Cyber Essentials Plus projects. Qualifications: Essential: GCSE or equivalent in English (Grades A - C / 9-4) Essential: GCSE or equivalent in Maths (Grades A - C / 9-4) Desired Skills and Personal Qualities: Strong eagerness to learn. Excellent time management skills for flexible and pressure-filled work environments. Effective communication skills to thrive in a fast-paced setting. Ability to prioritize workloads and seek guidance when needed. Demonstrated interest and proficiency in IT (through education or self-tuition). Fault-finding/troubleshooting ability. Understanding of IT network features and functions. Knowledge of basic security concepts and security technologies. Salary and Benefits: Our people are important to us, so we believe in looking after them as best we can. We have an engagement policy with perks and benefits, including: Tools to get the job done - A new high-spec Dell laptop and mobile phone expenses Cashback Healthcare Plan Career and personal development Annual away day for feedback and positive change Fun CSR activities, friendly environment and relaxed workplace Social days/evenings out and the Seriun festival (Coming soon) Hot lunch on last Friday of every month, with a catered-for style lunch every quarter Xmas parties (which are on another level!) Inpowa - employee reward system - prizes for the great work you do Annual Incremental holidays (maximum of 5 extra days after 3 years' service) Ability to purchase holidays Long service rewards and awards Career Progression policy of internal recruitment over external If you believe this is the sort of exciting opportunity you are looking for to start your career within Cyber Security please apply. Please also get in touch if you know anyone who would be well suited. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Cyber Security Apprentice Location: Burnley Area (flexible working after probation in line with company policy) Salary: Apprentice Wage Join our clients company and embark on an exciting journey to kickstart or advance your career in IT as a Cyber Security Technician. In this role, you will play a crucial part in safeguarding the information and systems of the company and its clients, aligning with business needs and upholding Information Security principles. Gain valuable experience in detecting network security breaches, delivering 1st and 2nd line support solutions, and collecting information for escalation to incident response teams or other specified functions. Your Responsibilities: Monitor company and client networks for malicious activity. Provide 1st and 2nd line support for security incidents as an integral member of the Seriun cyber team. Respond to and investigate alerts, contribute to developing new security monitoring use cases, and ensure proper documentation of investigative activities in ticketing systems, followed up with relevant support teams. Monitor open-source intelligence sources for potential threats against the company and its clients, taking appropriate defensive actions. Conduct vulnerability scans on customer network infrastructures, interpret results, and collaborate with relevant support teams to address issues. Support projects within the Information Security function. Contribute to Cyber Essentials and Cyber Essentials Plus projects. Qualifications: Essential: GCSE or equivalent in English (Grades A - C / 9-4) Essential: GCSE or equivalent in Maths (Grades A - C / 9-4) Desired Skills and Personal Qualities: Strong eagerness to learn. Excellent time management skills for flexible and pressure-filled work environments. Effective communication skills to thrive in a fast-paced setting. Ability to prioritize workloads and seek guidance when needed. Demonstrated interest and proficiency in IT (through education or self-tuition). Fault-finding/troubleshooting ability. Understanding of IT network features and functions. Knowledge of basic security concepts and security technologies. Salary and Benefits: Our people are important to us, so we believe in looking after them as best we can. We have an engagement policy with perks and benefits, including: Tools to get the job done - A new high-spec Dell laptop and mobile phone expenses Cashback Healthcare Plan Career and personal development Annual away day for feedback and positive change Fun CSR activities, friendly environment and relaxed workplace Social days/evenings out and the Seriun festival (Coming soon) Hot lunch on last Friday of every month, with a catered-for style lunch every quarter Xmas parties (which are on another level!) Inpowa - employee reward system - prizes for the great work you do Annual Incremental holidays (maximum of 5 extra days after 3 years' service) Ability to purchase holidays Long service rewards and awards Career Progression policy of internal recruitment over external If you believe this is the sort of exciting opportunity you are looking for to start your career within Cyber Security please apply. Please also get in touch if you know anyone who would be well suited. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Salary 25,000 - 30,000 GBP per year Requirements: - Key Responsibilities of the Technical Engineer (2nd line): Provide efficient and effective 2nd line technical support to internal users and clients via phone, email, and in-person. Diagnose and troubleshoot complex IT issues related to software, hardware, network, and infrastructure. Escalate unresolved issues to the appropriate teams or vendors and follow up to ensure timely resolution. Document all support activities, including troubleshooting steps, resolutions, and system configurations. Assist in the deployment and configuration of new hardware, software, and systems. Responsibilities: - Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Collaborate with other IT teams to identify recurring issues and recommend long-term solutions to improve system performance and reliability. Stay current with industry trends, technologies, and best practices to continuously enhance technical skills and knowledge. There will be occasional on call hours, 1-4 weeks supported by a substantial payment. Technologies: - Microsoft 365 - Azure - Microsoft Power Platform - Microsoft Dynamics 365 CRM More: Techsol Group are an experienced IT solutions and MSP provider that has been delivering IT excellence for over 25 years. We are a business that places our customers first, ensuring they receive the best quality technologies that meet business needs. With a highly experienced team, we are a company that values integrity, respect, knowledge, and well-being. Due to our continued success and ever-growing customer base, we are looking to immediately appoint Technical Engineers (2nd line). As a Technical IT support Engineer - 2nd Line, you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT/Helpdesk issues. Working closely with the IT services team, you will diagnose and troubleshoot software and hardware problems, escalate issues as necessary, and ensure timely resolution to minimise downtime and disruption to operations.
Mar 28, 2024
Full time
Salary 25,000 - 30,000 GBP per year Requirements: - Key Responsibilities of the Technical Engineer (2nd line): Provide efficient and effective 2nd line technical support to internal users and clients via phone, email, and in-person. Diagnose and troubleshoot complex IT issues related to software, hardware, network, and infrastructure. Escalate unresolved issues to the appropriate teams or vendors and follow up to ensure timely resolution. Document all support activities, including troubleshooting steps, resolutions, and system configurations. Assist in the deployment and configuration of new hardware, software, and systems. Responsibilities: - Maintain and update IT inventory, including hardware, software licenses, and equipment documentation. Collaborate with other IT teams to identify recurring issues and recommend long-term solutions to improve system performance and reliability. Stay current with industry trends, technologies, and best practices to continuously enhance technical skills and knowledge. There will be occasional on call hours, 1-4 weeks supported by a substantial payment. Technologies: - Microsoft 365 - Azure - Microsoft Power Platform - Microsoft Dynamics 365 CRM More: Techsol Group are an experienced IT solutions and MSP provider that has been delivering IT excellence for over 25 years. We are a business that places our customers first, ensuring they receive the best quality technologies that meet business needs. With a highly experienced team, we are a company that values integrity, respect, knowledge, and well-being. Due to our continued success and ever-growing customer base, we are looking to immediately appoint Technical Engineers (2nd line). As a Technical IT support Engineer - 2nd Line, you will be responsible for providing technical assistance and support to internal users and clients in resolving complex IT/Helpdesk issues. Working closely with the IT services team, you will diagnose and troubleshoot software and hardware problems, escalate issues as necessary, and ensure timely resolution to minimise downtime and disruption to operations.
Freightserve recruitment are looking for a IT Service Desk Engineer to work with Schools in the Sudbury, Ipswich and Hadleigh areas. The company are a fast growing privately owned company. The company take great pride in what they do, customer satisfaction is crucial. They also recognise and reward staff performance so below are details on the role and what is expected from it. About the Department/Team: This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high level of support to our clients, covering a wide variety of packages and platforms. They aim to get it right first time, to meet the expectations of their clients, whilst meeting SLA's. Responsibilities: The Engineer role encompasses elements of 1st, 2nd, and 3rd Line support within Schools. You will need to be a seasoned and reliable professional with exceptional support skills to independently support their Schools customers. Primary Role Responsibilities: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. High level of technical knowledge in areas key to company and their clients. Lead / role model -set a positive example in key technical expertise areas. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Secondary Responsibilities and Tasks: Provide 2nd/3rd line technical support to clients and company staff. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. Required Skills Full clean driving license Experience in School's is desirable to have the knowledge of Schools MIS systems (Sims, FMS, Bromcom, Arbor to name some) - Not essential 3rd Party App sync with schools MIS Microsoft Intune for education M365 Google Workspace for education Server 2016/2019 etc Group policy , AD, DNS (all the usual things you would need in business) Apple School Manager - Intune / lightspeed/meraki MDM/ Apple configurator (Not a show stopper but desirable) Wireless and Network Management The role will be working 3 days in Schools and 2 days at home. The company pay 0.45p a mile for first 10000 miles per year. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Mar 28, 2024
Full time
Freightserve recruitment are looking for a IT Service Desk Engineer to work with Schools in the Sudbury, Ipswich and Hadleigh areas. The company are a fast growing privately owned company. The company take great pride in what they do, customer satisfaction is crucial. They also recognise and reward staff performance so below are details on the role and what is expected from it. About the Department/Team: This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high level of support to our clients, covering a wide variety of packages and platforms. They aim to get it right first time, to meet the expectations of their clients, whilst meeting SLA's. Responsibilities: The Engineer role encompasses elements of 1st, 2nd, and 3rd Line support within Schools. You will need to be a seasoned and reliable professional with exceptional support skills to independently support their Schools customers. Primary Role Responsibilities: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. High level of technical knowledge in areas key to company and their clients. Lead / role model -set a positive example in key technical expertise areas. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Secondary Responsibilities and Tasks: Provide 2nd/3rd line technical support to clients and company staff. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. Required Skills Full clean driving license Experience in School's is desirable to have the knowledge of Schools MIS systems (Sims, FMS, Bromcom, Arbor to name some) - Not essential 3rd Party App sync with schools MIS Microsoft Intune for education M365 Google Workspace for education Server 2016/2019 etc Group policy , AD, DNS (all the usual things you would need in business) Apple School Manager - Intune / lightspeed/meraki MDM/ Apple configurator (Not a show stopper but desirable) Wireless and Network Management The role will be working 3 days in Schools and 2 days at home. The company pay 0.45p a mile for first 10000 miles per year. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
100% IT Recruitment Ltd
High Wycombe, Buckinghamshire
IT Support Engineer High Wycombe £22,000 to £25,000 This is a fantastic opportunity for you, an IT Support Engineer, 1st Line / 2nd line support engineer to join a thriving IT Support Company based in High Wycombe. This position will suit you if you are a Desktop Support Engineer or IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer from an IT Managed Service company or from an IT Dept. You will be responsible for providing telephone, remote support and going out to customer sites around the High Wycombe area. You should therefore have: Desktop Support Skills Windows through to 10, MS Office Exchange / Active Directory Server support / administration Full UK Driving License You will be acting as the IT dept. for small to medium sized businesses and so you need to be confident across all day to day areas of IT. As the IT Support Engineer, you must also have excellent customer skills and can talk to non-technical people about their IT issues in a friendly and patient manner. This position will go quickly so if you are an IT Support Engineer, 1st Line, 2nd line, second line, Desktop Support, Helpdesk Engineer, Service Desk or Technical Support Engineer and based in or around High Wycombe and have a full driving license, please send your CV to me today.
Mar 27, 2024
Full time
IT Support Engineer High Wycombe £22,000 to £25,000 This is a fantastic opportunity for you, an IT Support Engineer, 1st Line / 2nd line support engineer to join a thriving IT Support Company based in High Wycombe. This position will suit you if you are a Desktop Support Engineer or IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer from an IT Managed Service company or from an IT Dept. You will be responsible for providing telephone, remote support and going out to customer sites around the High Wycombe area. You should therefore have: Desktop Support Skills Windows through to 10, MS Office Exchange / Active Directory Server support / administration Full UK Driving License You will be acting as the IT dept. for small to medium sized businesses and so you need to be confident across all day to day areas of IT. As the IT Support Engineer, you must also have excellent customer skills and can talk to non-technical people about their IT issues in a friendly and patient manner. This position will go quickly so if you are an IT Support Engineer, 1st Line, 2nd line, second line, Desktop Support, Helpdesk Engineer, Service Desk or Technical Support Engineer and based in or around High Wycombe and have a full driving license, please send your CV to me today.
AWE is looking for a Senior Manufacturing Engineer . It takes a special sort of person to work at AWE. What if that person was you? The role of Senior Manufacturing Engineer is to provide subject matter expertise to manufacturing, design, scientific and technical support to manufacturing process areas, programme and/or project managers throughout AWE. Role: Senior Manufacturing Engineer Location - Reading Area Salary: 44,990.00 - 55,000.00 (dependent on experience) Closing date: 22nd March 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and well-being - more information available on our careers site Relocation package available (terms and conditions apply) The Successful Candidate will be responsible for: Delivering, support and lead the deployment of cross-functional integrated teams into the Operations areas Delivering, support and lead Value stream mapping activities across operations Delivering and support process and equipment design, development and introduction of best manufacturing practise in terms of productivity, reliability, innovation and quality to the workplace Delivering, manage and support all technical aspects of new/current processes and/or equipment within designated area of responsibility, ensuring all are underwritten and available on demand Acting as Subject Matter Expert approver for tooling/equipment/process configuration documentation Liaising with key stakeholders, project teams and management, ensuring appropriate communication of project/programme status and any circumstance reflecting upon safety, security, efficiency, quality, management or any other respective area of responsibility Identification of all legislation and regulatory requirements associated with new and existing processes, ensuring compliance Undertaking investigations of facilities and processes with the aim of improving productivity, quality, and/or resolving problems Promoting and sponsor operational excellence and drive all actions aimed at continuous process improvement Providing a diverse and inclusive working environment that allows individuals to flourish and realise their potential Working with others to form high performing teams Adopting a 'See It, Own It, Solve It' mind-set, by identifying obstacles to success and taking ownership to find solutions to those problems Maintaining and promote high personal standards in environment, safety, health, security and quality and be a great team player Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system To be considered for these roles, we would like candidates to hold a City & Guilds or recognised apprenticeship, and /or accumulated experience in a defined discipline as a minimum. Demonstrable experience in manufacturing engineering with specialist knowledge in design / manufacturing / materials / machining / welding and joining as well as the techniques, processes and legislation / standards in a manufacturing environment is required. An awareness of lean techniques and quality tools would be desirable. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role, be willing and able to work in designated areas.
Mar 27, 2024
Full time
AWE is looking for a Senior Manufacturing Engineer . It takes a special sort of person to work at AWE. What if that person was you? The role of Senior Manufacturing Engineer is to provide subject matter expertise to manufacturing, design, scientific and technical support to manufacturing process areas, programme and/or project managers throughout AWE. Role: Senior Manufacturing Engineer Location - Reading Area Salary: 44,990.00 - 55,000.00 (dependent on experience) Closing date: 22nd March 2024 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and well-being - more information available on our careers site Relocation package available (terms and conditions apply) The Successful Candidate will be responsible for: Delivering, support and lead the deployment of cross-functional integrated teams into the Operations areas Delivering, support and lead Value stream mapping activities across operations Delivering and support process and equipment design, development and introduction of best manufacturing practise in terms of productivity, reliability, innovation and quality to the workplace Delivering, manage and support all technical aspects of new/current processes and/or equipment within designated area of responsibility, ensuring all are underwritten and available on demand Acting as Subject Matter Expert approver for tooling/equipment/process configuration documentation Liaising with key stakeholders, project teams and management, ensuring appropriate communication of project/programme status and any circumstance reflecting upon safety, security, efficiency, quality, management or any other respective area of responsibility Identification of all legislation and regulatory requirements associated with new and existing processes, ensuring compliance Undertaking investigations of facilities and processes with the aim of improving productivity, quality, and/or resolving problems Promoting and sponsor operational excellence and drive all actions aimed at continuous process improvement Providing a diverse and inclusive working environment that allows individuals to flourish and realise their potential Working with others to form high performing teams Adopting a 'See It, Own It, Solve It' mind-set, by identifying obstacles to success and taking ownership to find solutions to those problems Maintaining and promote high personal standards in environment, safety, health, security and quality and be a great team player Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system To be considered for these roles, we would like candidates to hold a City & Guilds or recognised apprenticeship, and /or accumulated experience in a defined discipline as a minimum. Demonstrable experience in manufacturing engineering with specialist knowledge in design / manufacturing / materials / machining / welding and joining as well as the techniques, processes and legislation / standards in a manufacturing environment is required. An awareness of lean techniques and quality tools would be desirable. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role, be willing and able to work in designated areas.
My client, a European bank is look to hire a Risk Officer. Job Purpose Reporting to the Chief Risk Officer the role coves the following arears. Providing reports/MI to Executive Risk Committee (MRC) in accordance with Risk Appetite Statement. Overseeing risk management activities. Build out ORM tool - OpsRisk Manager. Embedding of Risk Management practices such as RCSAs within business divisions. Implementation of Operational risk policy, IT and cyber risk policy, liquidity policy and procedures providing support and oversight of business divisions. Supporting CRO and 2nd line activities. Ensuring conduct risks around risk management practices are properly monitored, managed and timely escalated. Keeping up to date with all relevant regulatory guidance and requirements in relation to risk management for Banks. Accountabilities Responsible for monitoring, problem escalation in relation to enterprise risk management. Oversee completion and internal reporting of stress testing. Prepare ERC and BRC Key Risk Indicator reporting packs. Ensure that Board policies, regulatory body regulations and legal requirements are adhered to in risk matters keeping up to date with relevant changes in legislation. Maintain and update the Risk Department procedures. Maintain internal models. Manage the Bank s Risk Register/BRA approach working with Business divisions and in conjunction with and oversight of the CRO. Report any irregularity or breach of any policy or requirement, internal or external, to ECC, or the CRO or the CEO as appropriate Experience/Skills/Knowledge Several years relevant experience either from a banking, advisory or accountancy background. Relevant qualifications such as accounting, engineering, finance or economics, IT, mathematics or statistics, Masters or professional qualification (ACA, FRM) preferred. Excellent analytical skills Sound knowledge of Microsoft tools Good knowledge around IT and IT risks Ability to understand the risk management cycle, including the areas of policy and governance, risk appetite, financial services compliance, operational risk management, credit risk and remediation management. Ability to keep up-to-date with current and future regulatory changes that affect the firm s business, and informing relevant teams of the same. Acts with integrity, due skill, care and diligence in carrying out the role and responsibilities. Strong written and verbal communications skills KEY COMPETENCIES Treating Customers Fairly (TCF) All staff must be aware and understand the FCA s requirements regarding Treating Customers Fairly (TCF) incorporated in the Bank s Policy and remain committed to ensuring the 6 outcomes are achieved. Fraud Prevention All management and staff must be alert to the possibility of fraud, ensuring that no action is undertaken on behalf of the Bank or a customer without a clear understanding of the purpose and background to the transaction Attention to Detail Ensures that information is correctly processed and that work complies with relevant internal/external rules, procedures and regulatory requirements. Team Working Works co-operatively with others; openly exchanging information where appropriate and supporting colleagues to achieve department goals. Planning and Control Achieves department goals by establishing priorities and managing time efficiently. Bringing innovation to problem solving Continuously improves the business by generating new and practical ways of doing things in order to solve problems and gain competitive advantage. Adapting to change and uncertainty Improves personal effectiveness in response to changes at work by identifying new learning and self-development opportunities that arise from the change and working towards them. Training and Competence Keep up to date with relevant developments in corporate governance, the Banks credit policies, credit models and Anti- Money Laundering and Countering Terrorist Financing matters by taking annual tests as required. Self-Motivation Carry out every task set to the best of your ability, looking for ways to improve performance and standards, setting personal goals at or beyond business expectations. Performance Measures Timely submission of risk reporting Introduction and embedding of operational policies and practices Timely completion of departmental work Adherence to procedures and regulations Contribution to the Bank s objectives Effective risk management and escalation Other Responsibilities Carry out any other duty as required by the CRO and other Board members, including, but not limited to: Financial Crime Ensures that every process and control in the role and duties have been considered from a financial crime prospective as part of the day to day responsibilities. Individual conduct rules and accountability (Code of Conduct (COCON Maintain awareness of the individual conduct rules and comply with them when performing the role. Our client is an equal opportunity employer and ensures that no applicant is subject to less favourable treatment on the grounds of gender, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, responsibilities for dependants, physical or mental disability. Candidates are selected for interview based on their skills, qualifications and experience. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. For further information, please contact: Enrico Castagnetti , Wintermann Search & Selection Limited Mobile : (0)(phone number removed)
Mar 27, 2024
Full time
My client, a European bank is look to hire a Risk Officer. Job Purpose Reporting to the Chief Risk Officer the role coves the following arears. Providing reports/MI to Executive Risk Committee (MRC) in accordance with Risk Appetite Statement. Overseeing risk management activities. Build out ORM tool - OpsRisk Manager. Embedding of Risk Management practices such as RCSAs within business divisions. Implementation of Operational risk policy, IT and cyber risk policy, liquidity policy and procedures providing support and oversight of business divisions. Supporting CRO and 2nd line activities. Ensuring conduct risks around risk management practices are properly monitored, managed and timely escalated. Keeping up to date with all relevant regulatory guidance and requirements in relation to risk management for Banks. Accountabilities Responsible for monitoring, problem escalation in relation to enterprise risk management. Oversee completion and internal reporting of stress testing. Prepare ERC and BRC Key Risk Indicator reporting packs. Ensure that Board policies, regulatory body regulations and legal requirements are adhered to in risk matters keeping up to date with relevant changes in legislation. Maintain and update the Risk Department procedures. Maintain internal models. Manage the Bank s Risk Register/BRA approach working with Business divisions and in conjunction with and oversight of the CRO. Report any irregularity or breach of any policy or requirement, internal or external, to ECC, or the CRO or the CEO as appropriate Experience/Skills/Knowledge Several years relevant experience either from a banking, advisory or accountancy background. Relevant qualifications such as accounting, engineering, finance or economics, IT, mathematics or statistics, Masters or professional qualification (ACA, FRM) preferred. Excellent analytical skills Sound knowledge of Microsoft tools Good knowledge around IT and IT risks Ability to understand the risk management cycle, including the areas of policy and governance, risk appetite, financial services compliance, operational risk management, credit risk and remediation management. Ability to keep up-to-date with current and future regulatory changes that affect the firm s business, and informing relevant teams of the same. Acts with integrity, due skill, care and diligence in carrying out the role and responsibilities. Strong written and verbal communications skills KEY COMPETENCIES Treating Customers Fairly (TCF) All staff must be aware and understand the FCA s requirements regarding Treating Customers Fairly (TCF) incorporated in the Bank s Policy and remain committed to ensuring the 6 outcomes are achieved. Fraud Prevention All management and staff must be alert to the possibility of fraud, ensuring that no action is undertaken on behalf of the Bank or a customer without a clear understanding of the purpose and background to the transaction Attention to Detail Ensures that information is correctly processed and that work complies with relevant internal/external rules, procedures and regulatory requirements. Team Working Works co-operatively with others; openly exchanging information where appropriate and supporting colleagues to achieve department goals. Planning and Control Achieves department goals by establishing priorities and managing time efficiently. Bringing innovation to problem solving Continuously improves the business by generating new and practical ways of doing things in order to solve problems and gain competitive advantage. Adapting to change and uncertainty Improves personal effectiveness in response to changes at work by identifying new learning and self-development opportunities that arise from the change and working towards them. Training and Competence Keep up to date with relevant developments in corporate governance, the Banks credit policies, credit models and Anti- Money Laundering and Countering Terrorist Financing matters by taking annual tests as required. Self-Motivation Carry out every task set to the best of your ability, looking for ways to improve performance and standards, setting personal goals at or beyond business expectations. Performance Measures Timely submission of risk reporting Introduction and embedding of operational policies and practices Timely completion of departmental work Adherence to procedures and regulations Contribution to the Bank s objectives Effective risk management and escalation Other Responsibilities Carry out any other duty as required by the CRO and other Board members, including, but not limited to: Financial Crime Ensures that every process and control in the role and duties have been considered from a financial crime prospective as part of the day to day responsibilities. Individual conduct rules and accountability (Code of Conduct (COCON Maintain awareness of the individual conduct rules and comply with them when performing the role. Our client is an equal opportunity employer and ensures that no applicant is subject to less favourable treatment on the grounds of gender, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, responsibilities for dependants, physical or mental disability. Candidates are selected for interview based on their skills, qualifications and experience. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. For further information, please contact: Enrico Castagnetti , Wintermann Search & Selection Limited Mobile : (0)(phone number removed)
I'm currently hiring for a 2nd Line Engineer on behalf of a Real Estate business based in Lancaster. You will be responsible for both desktop support and project delivery around predominantly Microsoft technologies. Below are some of the technologies you'll be working with: - Azure - Microsoft 365 - Windows Server 2019 - Windows 11 - Active Directory This is a great opportunity to join a leading business that really invests in technology! If this sounds interesting, please apply with your up-to-date CV for immediate consideration.
Mar 27, 2024
Full time
I'm currently hiring for a 2nd Line Engineer on behalf of a Real Estate business based in Lancaster. You will be responsible for both desktop support and project delivery around predominantly Microsoft technologies. Below are some of the technologies you'll be working with: - Azure - Microsoft 365 - Windows Server 2019 - Windows 11 - Active Directory This is a great opportunity to join a leading business that really invests in technology! If this sounds interesting, please apply with your up-to-date CV for immediate consideration.
Job Title: 2nd Line IT Support and Delivery Engineer Location: St Asaph, North Wales Salary: £25,000 - £30,000 Per Annum Job Type: Full-Time, Permanent Working Hours: Monday to Friday - 8 am to 4.30 pm Please note that candidates must live within a commutable distance of St Asaph to be considered for this role. About OES: Office Equipment Systems (OES) is a fast-growing Tech Company in North Wales providing IT and Comms technology and managed print to small & medium businesses. With regional sales and support locations across the UK, our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion, and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within the ICT sector, preferably in an IT Helpdesk or IT Field role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to help and close that ticket. If you are unable to assist due to knowledge, you will be responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customers' sites when on-site assistance is needed. As a Hybrid role of IT Helpdesk and field IT support and delivery, the successful candidate will be responsible for delivering IT project work in the North Wales, North West area, and throughout the UK. Delivery tasks include PC Installation, Printer Installation, Microsoft 365 migrations, and general IT Tasks. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Troubleshoot and resolve software and hardware issues remotely over the phone and by email, and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident/request and pass it on to the engineering team Investigating and monitoring all related ICT, network, workstation, laptop, and application performance issues Ensuring customer faults and incidents are resolved within SLA's Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases are updated with relevant information and customers are regularly updated Responsible for giving first-class service at all times Attend customer site for fault resolution and project delivery works About You: Experience Required: Have an ICT background with service desk / IT Delivery experience is preferred Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable with using CRMs and documentation solutions Holds a Full UK valid driving license Remuneration and Benefits: Basic Salary of £25,000 - £30,000 Staff Share Equity Scheme New customer referral incentive Free Onsite Parking 21 Days Holiday increasing to 25 (+ bank holidays) Modern Office - fully air-conditioned, shower facility and a great kitchen dining area Extra Information: Due to the nature of the role, the company will not be able to offer sponsorship or relocation assistance, so candidates must already reside in, and have the right to work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.
Mar 27, 2024
Full time
Job Title: 2nd Line IT Support and Delivery Engineer Location: St Asaph, North Wales Salary: £25,000 - £30,000 Per Annum Job Type: Full-Time, Permanent Working Hours: Monday to Friday - 8 am to 4.30 pm Please note that candidates must live within a commutable distance of St Asaph to be considered for this role. About OES: Office Equipment Systems (OES) is a fast-growing Tech Company in North Wales providing IT and Comms technology and managed print to small & medium businesses. With regional sales and support locations across the UK, our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion, and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within the ICT sector, preferably in an IT Helpdesk or IT Field role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to help and close that ticket. If you are unable to assist due to knowledge, you will be responsible for triaging the call by taking all relevant information and passing it through to the engineering team. This role will also include attending customers' sites when on-site assistance is needed. As a Hybrid role of IT Helpdesk and field IT support and delivery, the successful candidate will be responsible for delivering IT project work in the North Wales, North West area, and throughout the UK. Delivery tasks include PC Installation, Printer Installation, Microsoft 365 migrations, and general IT Tasks. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Troubleshoot and resolve software and hardware issues remotely over the phone and by email, and if you are unable to resolve them at the first point of contact, you will be expected to triage the incident/request and pass it on to the engineering team Investigating and monitoring all related ICT, network, workstation, laptop, and application performance issues Ensuring customer faults and incidents are resolved within SLA's Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases are updated with relevant information and customers are regularly updated Responsible for giving first-class service at all times Attend customer site for fault resolution and project delivery works About You: Experience Required: Have an ICT background with service desk / IT Delivery experience is preferred Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable with using CRMs and documentation solutions Holds a Full UK valid driving license Remuneration and Benefits: Basic Salary of £25,000 - £30,000 Staff Share Equity Scheme New customer referral incentive Free Onsite Parking 21 Days Holiday increasing to 25 (+ bank holidays) Modern Office - fully air-conditioned, shower facility and a great kitchen dining area Extra Information: Due to the nature of the role, the company will not be able to offer sponsorship or relocation assistance, so candidates must already reside in, and have the right to work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.
1st/2nd Line Support Engineer £30,000 - £36,000pa (depending on experience) 134 Hertford Road, London EN3 (Hybrid) The Role Are you adept at swiftly resolving technical issues, both remotely and onsite, to ensure minimal disruption for clients? Are you experienced in core technologies such as Microsoft 365, SharePoint, and Active Directory? If so, we have an exciting opportunity for you. As a 1st/2nd Line Support Engineer, the successful candidate will play a crucial role in providing technical assistance and support to clients, ensuring the smooth functioning of their IT systems. Your responsibilities will include resolving technical issues promptly, adhering to service level agreements (SLAs) and maintaining accurate documentation. You'll also be involved in project work, installation, and configuration of core technologies such as Microsoft 365, SharePoint, and Active Directory. Communication skills are paramount as you'll be the first point of contact for support calls, requiring clear and effective communication with clients and team members. Ready to embark on an exciting journey in the world of IT support? Key Responsibilities: Manage support tickets and log inquiries on our management system. Update and maintain our CRM database. Resolve issues promptly and effectively to ensure minimal disruption. Undertake 1st/2nd line project works. Adapt to clients' individual processes and procedures. Travel across London via tube or company vehicle as needed. The Company Stealth Computer Services was first established in 2001 by Erkan Kaya, we are known for our loyal, reliable and fast service for your Business IT requirements. We have engineers all over London who are available to give you free one-to-one support as well as over-the-phone advice. Our main goal is to address every company regardless of their IT needs providing excellent customer service, and we have helpful and qualified team who is dedicated to ensure that you get the best service. The Benefits Possible Company car and free parking. 28 days holiday including bank holidays. Training and development opportunities. The Person Proven experience in a similar role, with expertise in core technologies such as Microsoft 365, SharePoint, MS Desktop, Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office, Antivirus, Printers & Active Directory. Exceptional communication skills, both verbal and written. Minimum of 2 years' experience in a support/service desk function. Strong troubleshooting skills for workstation and server-end problems. Ideally, background in an outsourced IT company environment. Ability to work calmly in a busy, fast-paced setting. Open, honest, and reliable approach. Flexibility, adaptability, good timekeeping, and self-motivation. Positive 'can-do' attitude. Knowledge of Microsoft Products. CompTIA A+ and Microsoft certifications (MCP, MCSA) are desirable. If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Mar 27, 2024
Full time
1st/2nd Line Support Engineer £30,000 - £36,000pa (depending on experience) 134 Hertford Road, London EN3 (Hybrid) The Role Are you adept at swiftly resolving technical issues, both remotely and onsite, to ensure minimal disruption for clients? Are you experienced in core technologies such as Microsoft 365, SharePoint, and Active Directory? If so, we have an exciting opportunity for you. As a 1st/2nd Line Support Engineer, the successful candidate will play a crucial role in providing technical assistance and support to clients, ensuring the smooth functioning of their IT systems. Your responsibilities will include resolving technical issues promptly, adhering to service level agreements (SLAs) and maintaining accurate documentation. You'll also be involved in project work, installation, and configuration of core technologies such as Microsoft 365, SharePoint, and Active Directory. Communication skills are paramount as you'll be the first point of contact for support calls, requiring clear and effective communication with clients and team members. Ready to embark on an exciting journey in the world of IT support? Key Responsibilities: Manage support tickets and log inquiries on our management system. Update and maintain our CRM database. Resolve issues promptly and effectively to ensure minimal disruption. Undertake 1st/2nd line project works. Adapt to clients' individual processes and procedures. Travel across London via tube or company vehicle as needed. The Company Stealth Computer Services was first established in 2001 by Erkan Kaya, we are known for our loyal, reliable and fast service for your Business IT requirements. We have engineers all over London who are available to give you free one-to-one support as well as over-the-phone advice. Our main goal is to address every company regardless of their IT needs providing excellent customer service, and we have helpful and qualified team who is dedicated to ensure that you get the best service. The Benefits Possible Company car and free parking. 28 days holiday including bank holidays. Training and development opportunities. The Person Proven experience in a similar role, with expertise in core technologies such as Microsoft 365, SharePoint, MS Desktop, Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office, Antivirus, Printers & Active Directory. Exceptional communication skills, both verbal and written. Minimum of 2 years' experience in a support/service desk function. Strong troubleshooting skills for workstation and server-end problems. Ideally, background in an outsourced IT company environment. Ability to work calmly in a busy, fast-paced setting. Open, honest, and reliable approach. Flexibility, adaptability, good timekeeping, and self-motivation. Positive 'can-do' attitude. Knowledge of Microsoft Products. CompTIA A+ and Microsoft certifications (MCP, MCSA) are desirable. If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Job title: Solutions Support Engineer III Location: Yeovil Salary: up to £57,000 This is a Full time permanent position working 37.5 - hours a week, Monday - Friday. Due to the nature of the client's work, the successful candidate will need to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. The site benefits from: * Easy access to travel links * Free parking * Subsidised employee rates at the on-site restaurant As an experienced Solutions Engineer you will have a proven track record in successfully delivering a range of support functions in systems installation, monitoring, troubleshooting and diagnostics for backup and storage solutions. As a Solutions Engineer you will be responsible for: * Taking the lead for continuous improvement of existing solutions and providing expertise on how to bring the estate into a better position for meeting customer requirements * Responding to users within set service level agreements (SLA's) * Providing 3rd line technical support and assisting 1st/2nd line support resolution * Meeting agreed build standards * Explaining technical concepts and providing guidance to the Customer * Assisting the 3rd line support team with projects and problem resolution * Assisting the 3rd line support team with Microsoft Windows support where applicable We're looking for a person with demonstrable 2 years plus relevant working experience with Backup and Storage Technologies preferably with various operating systems, applications, databases, and virtualisation along with the following skills/experience: * Ability to write technical documentation for all aspects of the technical infrastructure * Good communication and organisational skills * Detailed knowledge and understanding of Backup technologies and storage solutions * Detailed knowledge of backup and storage methodologies to assist the Customer in defining policies and processes * Strong troubleshooting skills * Knowledge of help desk system and managing service requests/incidents/problems * Good understanding of client systems, including Microsoft Server, Microsoft technologies Active Directory/Exchange/SQL/Clustering, IBM AIX, VMware virtualisation, Oracle, and other infrastructure systems Desirable skills/qualifications: * Veritas Netbackup and BackupExec * IBM Spectrum Protect and Spectrum Protect Plus * NetApp Filers * Hitachi Storage * Highly Available storage solutions * SAN Fabric * ITIL certification * Working knowledge of SM9/SNOW or similar As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support If you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Mar 26, 2024
Full time
Job title: Solutions Support Engineer III Location: Yeovil Salary: up to £57,000 This is a Full time permanent position working 37.5 - hours a week, Monday - Friday. Due to the nature of the client's work, the successful candidate will need to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. The site benefits from: * Easy access to travel links * Free parking * Subsidised employee rates at the on-site restaurant As an experienced Solutions Engineer you will have a proven track record in successfully delivering a range of support functions in systems installation, monitoring, troubleshooting and diagnostics for backup and storage solutions. As a Solutions Engineer you will be responsible for: * Taking the lead for continuous improvement of existing solutions and providing expertise on how to bring the estate into a better position for meeting customer requirements * Responding to users within set service level agreements (SLA's) * Providing 3rd line technical support and assisting 1st/2nd line support resolution * Meeting agreed build standards * Explaining technical concepts and providing guidance to the Customer * Assisting the 3rd line support team with projects and problem resolution * Assisting the 3rd line support team with Microsoft Windows support where applicable We're looking for a person with demonstrable 2 years plus relevant working experience with Backup and Storage Technologies preferably with various operating systems, applications, databases, and virtualisation along with the following skills/experience: * Ability to write technical documentation for all aspects of the technical infrastructure * Good communication and organisational skills * Detailed knowledge and understanding of Backup technologies and storage solutions * Detailed knowledge of backup and storage methodologies to assist the Customer in defining policies and processes * Strong troubleshooting skills * Knowledge of help desk system and managing service requests/incidents/problems * Good understanding of client systems, including Microsoft Server, Microsoft technologies Active Directory/Exchange/SQL/Clustering, IBM AIX, VMware virtualisation, Oracle, and other infrastructure systems Desirable skills/qualifications: * Veritas Netbackup and BackupExec * IBM Spectrum Protect and Spectrum Protect Plus * NetApp Filers * Hitachi Storage * Highly Available storage solutions * SAN Fabric * ITIL certification * Working knowledge of SM9/SNOW or similar As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support If you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bury - £35,000 - £40,000 O365, PowerShell, ITIL, Azure, VMware, Advanced Networking Bury - 5 days onsite Company I'm partnered with a leading retailer based in Bury, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels, and actively participating in IT projects. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to thrive in a fast-paced and client-focused environment. Responsibilities Manage and resolve escalated technical issues from clients in a timely and efficient manner. Collaborate with 2nd line support teams to ensure a seamless support experience for clients. Participate in the planning, implementation, and maintenance of IT projects. Provide expertise in areas such as server administration, network troubleshooting, and system optimization. Proactively identify and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware (vCenter/vSphere). Relevant certifications (e.g., ITIL V4, Azure Fundamentals) preferred. Excellent communication and interpersonal skills. Apply Now! If you're looking for the next step in your career and have a skill set which consists of Office 365, Windows Server, Azure, Networking, VMware & Projects then waste no time and apply for this role immediately. 3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bury - £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Mar 26, 2024
Full time
3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bury - £35,000 - £40,000 O365, PowerShell, ITIL, Azure, VMware, Advanced Networking Bury - 5 days onsite Company I'm partnered with a leading retailer based in Bury, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other support levels, and actively participating in IT projects. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to thrive in a fast-paced and client-focused environment. Responsibilities Manage and resolve escalated technical issues from clients in a timely and efficient manner. Collaborate with 2nd line support teams to ensure a seamless support experience for clients. Participate in the planning, implementation, and maintenance of IT projects. Provide expertise in areas such as server administration, network troubleshooting, and system optimization. Proactively identify and address potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure, Advanced VMware (vCenter/vSphere). Relevant certifications (e.g., ITIL V4, Azure Fundamentals) preferred. Excellent communication and interpersonal skills. Apply Now! If you're looking for the next step in your career and have a skill set which consists of Office 365, Windows Server, Azure, Networking, VMware & Projects then waste no time and apply for this role immediately. 3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bury - £35,000 - £40,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
JOB DESCRIPTION Contract type: Full-time, 15-month fixed-term contract Reports to: Director, Jenny Melville Salary: £ 42,000 - £54,000 p/a dependent on experience Key Relationships: Design team, Producing team, Directors and Executive team Place of work: 59's Studio, London. Hybrid studio/home working enabled Annual Leave: 23 days plus 8 public holidays - with 1 additional days' leave for each year of service, up to 10 days. Benefits include: Workplace Pension, Season Ticket Loan Scheme, Cycle to Work Scheme, Monthly Cultural Allowance of £50, Weekly Yoga and more. Benefits can be discussed further at any point in the application process. Application Deadline: Midday, on Wednesday 10th April 2024 Interviews: Round 1 interviews on Thursday 18th April 2024 / Round 2 interviews on Tuesday 23rd April 2024. Interviews will be in-person at our London studio, please let us know if you're unable to join in-person, in your application. Recruitment information webinar: Tuesday 2nd April 2024 Join us to hear more about the company's portfolio of projects and insights about the role itself across our ambitious projects, with the opportunity to post questions to the panel. All attendees will be anonymous, therefore all questions posted will be anonymous. ABOUT THE COMPANY 59 Productions is an Olivier and Tony Award-winning design studio based in London and New York. We create Story Driven Design, using innovation and imaginative design to tell new, compelling stories. Collaboration is integral to how we work. Our team of designers, writers, directors, architects, animators, visual artists, producers, technologists and operations specialists deliver highly ambitious creative projects, and explore new mediums to create storytelling experiences for audiences around the world. We have created work for over 15 years; most recently we created the visual effects for Stranger Things: The First Shadow in the West End with Sonia Friedman and Netflix, projected David Hockney's 'Bigger Christmas Trees' onto Battersea Power Station with Apple as a gift to London, and co-own Lightroom in Kings Cross, recently launching The Moonwalkers: A Journey with Tom Hanks and David Hockney: Bigger & Closer (not smaller and further away) . Other recent work includes Sam and Her Amazing Book of Dinosaurs at the Grand Theatre, Hong Kong Cultural Centre, and the touring F1 Exhibition across Europe. Historically, we're recognised for our projection mapping onto some of the most celebrated, notable buildings around the world including the Sydney Opera House for Lighting the Sails and the historic artwork on the Washington Monument for Apollo 50 - Go for the Moon , the video design for the globe-trotting hit, 'War Horse', the design, creative direction and exhibition design of the record-breaking David Bowie Is at the V&A, and leading the video design of the London Olympic Opening Ceremony (2012). OVERALL PURPOSE OF THE JOB The Head of Studio leads and curates the company's project teams within our demanding design portfolio, both within the expert design team and drawing on our leading freelance network, to establish the productivity, scheduling, management and planning of the Studio model within 59's interdisciplinary Design department. They are responsible for the expert allocation of design resources - both core and freelance - across the portfolio. This role critically works beyond the core team to cultivate, build and sustain relationships with freelance colleagues who maximise opportunities for 59's design capacity across specialisms meaning we are agile, flexible and open to increasing demand for the company's work. The ideal candidate will be fully engaged in the breadth of 59's portfolio, a confident communicator with great instincts, an excellent strategic planner, with experience supporting collaborative creative processes. Perhaps you're an experienced Head of Studio, Senior Producer, Project Manager or Design Manager, or maybe your experience lies in another area with relevant transferable skills. We're open to hearing from people with a variety of experience, we want to find the right person for this role and we will tailor it to the right person's experience level, where relevant. JOB DESCRIPTION Day to day responsibilities will include, but are not limited to: Creative Ecosystem: Working with the Directors and Executive to maintain established systems for nurturing the creative ecosystem within 59, including project analysis, group reflection and crits. Management & Scheduling: Taking the Head of Studio role within the Heads of Department forum - communicating and advocating for the needs of the Studio in wider company discussions, decisions and policy making. Leading on the scheduling of the Studio including processes and protocols across workflow plans, project allocation, time management and oversight of capacity. Reviewing project budgets with project Producers and Directors, in order to ensure sufficient Studio time and resources are allocated, and that capacity is available to deliver. Working in collaboration with the Head of Design and Art Directors to allocate expertise in the design department across 59's portfolio, to deliver work of the highest quality, incorporating both skillset and professional development into decision making. Leading on the sharing and communication of the schedule of the Studio teams to the wider company - both the weekly scheduling and long-range planning, to inform the phasing of projects and the deliverables schedule. Maintaining a detailed understanding of the capacity in the design studio - both within the core team and utilising freelance potential, to inform decisions on project selection. Contributing to the feasibility of projects with expert insight and discussion around realistic design schedule, resourcing, timeframes and costs. Devising and implementing solutions and reallocating resources, in the face of unexpected opportunities and challenges. Maintaining analytical systems enabling all in the Studio to do their best work. Leading on communication with freelancers contributing to the design process including negotiation of fees and timescales. Sustaining existing and cultivating new relationships with freelancers across a range of design specialisms and skills, positioning 59 as a key employer for the industry's strongest global talent. Maintaining an accessible database of these networks as a 59 core asset. Line management of the design team as required. Project Delivery: Collaborating with project teams to discuss and define a project's overall design strategy, and inform the company's overall design strategy with Directors, Executive & HoDs as required. Supporting Designers with managing their design, project or animation schedule on specific projects where supportive, working, for example, on the animation plan and shot breakdown for a project. Team Development: Holding and maintaining a comprehensive understanding of the expertise of the core design team. Discussing and devising the implementation of team development alongside the project portfolio in collaboration with Line Managers, Head of Design and COO. Working with the Head of Design and Art Directors to identify recruitment needs for the core team across the studio and discuss proposals with the Executive. Leading on a rolling recruitment plan for freelance design relationships responding to current and future capacity and creative needs. Collaborating with the Head of Design and Art Directors on the nature of new creative appointments, to develop new job descriptions and define how new roles sit and function effectively within the existing department. Working with the Head of Finance & Operations to devise and deliver recruitment plans for the design department. Representing 59 Productions at external events to scout for future talent. PERSON SPECIFICATION Essential: Demonstrable experience (5+ years) within a creative environment or relevant industry Experience managing the workflow of innovative, ambitious and complex projects, including budgets, schedules and team Experience working closely with a variety of creative disciplines Strong project management skills Highly organised and efficient Strong verbal and written communication skills Hands-on experience working with autonomy and holding responsibility across a broad range of projects Experience understanding wellbeing in creative and, at times highly demanding, project environments Experience with Google Sheets Desirable: Experience working with Designers, Animators and/or Architects Experience with Airtable Experience with InDesign HOW TO APPLY: Please submit a comprehensive CV and a cover letter (maximum two A4 sides) or up to three minutes of audio describing your suitability for the position and how your skills and experience match the person specification, via the online form only. Applicants should provide contact details for two references, we will seek your permission before making direct contact with any referees. All applicants must be eligible to work within the UK. If you would like to arrange a chat with the Head of Studio or Chief Operating Officer, to discuss the role in more detail in advance of applying. Please contact us at click apply for full job details
Mar 26, 2024
Full time
JOB DESCRIPTION Contract type: Full-time, 15-month fixed-term contract Reports to: Director, Jenny Melville Salary: £ 42,000 - £54,000 p/a dependent on experience Key Relationships: Design team, Producing team, Directors and Executive team Place of work: 59's Studio, London. Hybrid studio/home working enabled Annual Leave: 23 days plus 8 public holidays - with 1 additional days' leave for each year of service, up to 10 days. Benefits include: Workplace Pension, Season Ticket Loan Scheme, Cycle to Work Scheme, Monthly Cultural Allowance of £50, Weekly Yoga and more. Benefits can be discussed further at any point in the application process. Application Deadline: Midday, on Wednesday 10th April 2024 Interviews: Round 1 interviews on Thursday 18th April 2024 / Round 2 interviews on Tuesday 23rd April 2024. Interviews will be in-person at our London studio, please let us know if you're unable to join in-person, in your application. Recruitment information webinar: Tuesday 2nd April 2024 Join us to hear more about the company's portfolio of projects and insights about the role itself across our ambitious projects, with the opportunity to post questions to the panel. All attendees will be anonymous, therefore all questions posted will be anonymous. ABOUT THE COMPANY 59 Productions is an Olivier and Tony Award-winning design studio based in London and New York. We create Story Driven Design, using innovation and imaginative design to tell new, compelling stories. Collaboration is integral to how we work. Our team of designers, writers, directors, architects, animators, visual artists, producers, technologists and operations specialists deliver highly ambitious creative projects, and explore new mediums to create storytelling experiences for audiences around the world. We have created work for over 15 years; most recently we created the visual effects for Stranger Things: The First Shadow in the West End with Sonia Friedman and Netflix, projected David Hockney's 'Bigger Christmas Trees' onto Battersea Power Station with Apple as a gift to London, and co-own Lightroom in Kings Cross, recently launching The Moonwalkers: A Journey with Tom Hanks and David Hockney: Bigger & Closer (not smaller and further away) . Other recent work includes Sam and Her Amazing Book of Dinosaurs at the Grand Theatre, Hong Kong Cultural Centre, and the touring F1 Exhibition across Europe. Historically, we're recognised for our projection mapping onto some of the most celebrated, notable buildings around the world including the Sydney Opera House for Lighting the Sails and the historic artwork on the Washington Monument for Apollo 50 - Go for the Moon , the video design for the globe-trotting hit, 'War Horse', the design, creative direction and exhibition design of the record-breaking David Bowie Is at the V&A, and leading the video design of the London Olympic Opening Ceremony (2012). OVERALL PURPOSE OF THE JOB The Head of Studio leads and curates the company's project teams within our demanding design portfolio, both within the expert design team and drawing on our leading freelance network, to establish the productivity, scheduling, management and planning of the Studio model within 59's interdisciplinary Design department. They are responsible for the expert allocation of design resources - both core and freelance - across the portfolio. This role critically works beyond the core team to cultivate, build and sustain relationships with freelance colleagues who maximise opportunities for 59's design capacity across specialisms meaning we are agile, flexible and open to increasing demand for the company's work. The ideal candidate will be fully engaged in the breadth of 59's portfolio, a confident communicator with great instincts, an excellent strategic planner, with experience supporting collaborative creative processes. Perhaps you're an experienced Head of Studio, Senior Producer, Project Manager or Design Manager, or maybe your experience lies in another area with relevant transferable skills. We're open to hearing from people with a variety of experience, we want to find the right person for this role and we will tailor it to the right person's experience level, where relevant. JOB DESCRIPTION Day to day responsibilities will include, but are not limited to: Creative Ecosystem: Working with the Directors and Executive to maintain established systems for nurturing the creative ecosystem within 59, including project analysis, group reflection and crits. Management & Scheduling: Taking the Head of Studio role within the Heads of Department forum - communicating and advocating for the needs of the Studio in wider company discussions, decisions and policy making. Leading on the scheduling of the Studio including processes and protocols across workflow plans, project allocation, time management and oversight of capacity. Reviewing project budgets with project Producers and Directors, in order to ensure sufficient Studio time and resources are allocated, and that capacity is available to deliver. Working in collaboration with the Head of Design and Art Directors to allocate expertise in the design department across 59's portfolio, to deliver work of the highest quality, incorporating both skillset and professional development into decision making. Leading on the sharing and communication of the schedule of the Studio teams to the wider company - both the weekly scheduling and long-range planning, to inform the phasing of projects and the deliverables schedule. Maintaining a detailed understanding of the capacity in the design studio - both within the core team and utilising freelance potential, to inform decisions on project selection. Contributing to the feasibility of projects with expert insight and discussion around realistic design schedule, resourcing, timeframes and costs. Devising and implementing solutions and reallocating resources, in the face of unexpected opportunities and challenges. Maintaining analytical systems enabling all in the Studio to do their best work. Leading on communication with freelancers contributing to the design process including negotiation of fees and timescales. Sustaining existing and cultivating new relationships with freelancers across a range of design specialisms and skills, positioning 59 as a key employer for the industry's strongest global talent. Maintaining an accessible database of these networks as a 59 core asset. Line management of the design team as required. Project Delivery: Collaborating with project teams to discuss and define a project's overall design strategy, and inform the company's overall design strategy with Directors, Executive & HoDs as required. Supporting Designers with managing their design, project or animation schedule on specific projects where supportive, working, for example, on the animation plan and shot breakdown for a project. Team Development: Holding and maintaining a comprehensive understanding of the expertise of the core design team. Discussing and devising the implementation of team development alongside the project portfolio in collaboration with Line Managers, Head of Design and COO. Working with the Head of Design and Art Directors to identify recruitment needs for the core team across the studio and discuss proposals with the Executive. Leading on a rolling recruitment plan for freelance design relationships responding to current and future capacity and creative needs. Collaborating with the Head of Design and Art Directors on the nature of new creative appointments, to develop new job descriptions and define how new roles sit and function effectively within the existing department. Working with the Head of Finance & Operations to devise and deliver recruitment plans for the design department. Representing 59 Productions at external events to scout for future talent. PERSON SPECIFICATION Essential: Demonstrable experience (5+ years) within a creative environment or relevant industry Experience managing the workflow of innovative, ambitious and complex projects, including budgets, schedules and team Experience working closely with a variety of creative disciplines Strong project management skills Highly organised and efficient Strong verbal and written communication skills Hands-on experience working with autonomy and holding responsibility across a broad range of projects Experience understanding wellbeing in creative and, at times highly demanding, project environments Experience with Google Sheets Desirable: Experience working with Designers, Animators and/or Architects Experience with Airtable Experience with InDesign HOW TO APPLY: Please submit a comprehensive CV and a cover letter (maximum two A4 sides) or up to three minutes of audio describing your suitability for the position and how your skills and experience match the person specification, via the online form only. Applicants should provide contact details for two references, we will seek your permission before making direct contact with any referees. All applicants must be eligible to work within the UK. If you would like to arrange a chat with the Head of Studio or Chief Operating Officer, to discuss the role in more detail in advance of applying. Please contact us at click apply for full job details