Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 18, 2024
Full time
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Job title: Team Assistant Location: Horsham RH13 Start Date: ASAP Contract Type: Ongoing Weekly Hours: 35 hours per week Work Pattern: Monday - Friday (Hybrid)We are seeking a highly organized and proactive Team Assistant to join our team. As a Team Assistant, you will provide a full range of administrative and support services to facilitate the effective and efficient operation of the team/department. Responsibilities Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department. Intercept and screen telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas, as necessary. Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes. Booking appointments, updating calendars and arranging travel/accommodation as required. Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department's area of work. Develop and maintain administrative and office systems, databases/spreadsheets, as required. Provide guidance and interpretation on relevant policies, procedures, and regulations. Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area. Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required. Deal with petty cash and/or other small amounts of income as required. Provide project support to the team and to lead on administrative projects as required. No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. Person Specification Proficient in the use of Word and Excel, including the ability to create spreadsheets and documents to support the project management process, manipulate data, produce statistics and reports. Sufficient knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations. Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders. Planning across multiple projects, stakeholders, and priorities. Willingness to learn and develop ideally into further roles within the team. Oral and written communication skills. Excellent organisational skills and attention to detail. IT literate (good working knowledge of MS Office technologies, demonstrated experience with M365 App suite a plus). If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
Apr 18, 2024
Full time
Job title: Team Assistant Location: Horsham RH13 Start Date: ASAP Contract Type: Ongoing Weekly Hours: 35 hours per week Work Pattern: Monday - Friday (Hybrid)We are seeking a highly organized and proactive Team Assistant to join our team. As a Team Assistant, you will provide a full range of administrative and support services to facilitate the effective and efficient operation of the team/department. Responsibilities Assist others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department. Intercept and screen telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas, as necessary. Arrange, and attend or represent unit/supervisor at meetings, including preparing papers, booking rooms and refreshments, taking notes, and drafting minutes. Booking appointments, updating calendars and arranging travel/accommodation as required. Liaison with members of staff in other departments and external contacts / customers, in relation to the team/department's area of work. Develop and maintain administrative and office systems, databases/spreadsheets, as required. Provide guidance and interpretation on relevant policies, procedures, and regulations. Assist in, and in some cases lead on the implementation of continuous improvement of business and administrative processes relevant to the working area. Order and maintain stationary and equipment supplies, ensuring purchase orders are raised in accordance with procedures, and other financial systems are updated where required. Deal with petty cash and/or other small amounts of income as required. Provide project support to the team and to lead on administrative projects as required. No role profile can cover every issue which may arise within the post at various times and the postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. Person Specification Proficient in the use of Word and Excel, including the ability to create spreadsheets and documents to support the project management process, manipulate data, produce statistics and reports. Sufficient knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations. Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders. Planning across multiple projects, stakeholders, and priorities. Willingness to learn and develop ideally into further roles within the team. Oral and written communication skills. Excellent organisational skills and attention to detail. IT literate (good working knowledge of MS Office technologies, demonstrated experience with M365 App suite a plus). If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
Job Title: Visitor Services Manager Location: Henry Moore Institute, Leeds city centre Salary: 31,000 per annum + 12.5% pension contribution + Other benefits Job type: Permanent, Full Time Working Hours: 35 hours per week including alternate weekends, or as determined by the duty management roster Closing Date: 10am, Monday 22 April 2024 Interview Date: Thursday 2 May 2024 at Henry Moore Institute, Leeds city centre This is an exciting opportunity to join in a new role at the Henry Moore Institute, one of the world's leading centres for the study of sculpture, offering a programme of exhibitions that complements and animates a broad range of research activities. About The Role: The Visitor Services Manager provides the welcoming public face for all visitors to the Institute and is responsible for the day to day management and development of the Front of House team and oversight of the retail space. Working closely with Programme and Operations colleagues, you will ensure that interpretation information, facilities, staffing and other resources offered are of the highest possible standard and are able to be safely enjoyed by all. We are looking for a highly organised 'people' person who can lead by example with an exemplary customer welcome and convey a keen interest in the arts, while also helping to deliver a profitable retail operation which contributes to the overall visitor experience. About you: The successful candidate will have at least two years' experience of managing people in a customer-facing operation, together with an understanding of visitor engagement You will enjoy working with the public and be able to remain calm in all situations Experience of working in a cultural or charitable organisation is desirable, as is a keen interest in modern and contemporary art Benefits: We want everyone to be the very best that they can be and we will work closely with you to agree some clear performance goals which provide you with continual development. We support you on your development at work and your career goals Enhanced benefits for maternity, paternity and adoption pay Generous employer pension contribution of 12.5% Time off for family emergencies (unpaid) and compassionate leave (paid) is awarded in the unfortunate event of the death of a direct family member Free access to our 24-hour confidential personal assistance and counselling scheme offering a wide range of support services e.g. managing money, retirement, returning to work after a break, bereavement, advice with caring for relatives, divorce, abuse, etc Company sick pay (includes SSP) on the completion of 6 months' service Income Protection insurance covers up to 50% of your salary if you are absent due to sickness from the 7th month of absence up to 5 years (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Life insurance provides your family with financial support should you die while in our employment (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Vouchers for a free eye sight test for DSE (Display Screen Equipment) users Interest-free loan of up to 1,000 to assist with the purchase of annual travel tickets, a car, bicycle or personal computer/laptop 10% Discount in the HMF book/gift shops Additional Information: We value a diverse workforce and welcome applications from all sections of the community and under-represented groups. If you are excited by this opportunity and have the skills and experience we're looking for, then take a look at the application pack on our website where you'll find more information about the job and how to apply. Please click on the APPLY button to be sent an email with further instructions. Candidates with the experience of; Head of Visitor Services, Visitor Services Team Leader, Customer Relations Manager, Head of Reception, Retail Manager, Reception Manager, Front of House, Visitor Services Manager, Client relations, Head of Visitor Services, Client Services, Client Relationship Manager, Manager, Line Manager, Visitor Relations Manager, Customer Service Manager, Customer Services Coordinator, Senior Receptionist, Customer Services Supervisor, Senior Tourism & Events Officer will also be considered for this role.
Apr 18, 2024
Full time
Job Title: Visitor Services Manager Location: Henry Moore Institute, Leeds city centre Salary: 31,000 per annum + 12.5% pension contribution + Other benefits Job type: Permanent, Full Time Working Hours: 35 hours per week including alternate weekends, or as determined by the duty management roster Closing Date: 10am, Monday 22 April 2024 Interview Date: Thursday 2 May 2024 at Henry Moore Institute, Leeds city centre This is an exciting opportunity to join in a new role at the Henry Moore Institute, one of the world's leading centres for the study of sculpture, offering a programme of exhibitions that complements and animates a broad range of research activities. About The Role: The Visitor Services Manager provides the welcoming public face for all visitors to the Institute and is responsible for the day to day management and development of the Front of House team and oversight of the retail space. Working closely with Programme and Operations colleagues, you will ensure that interpretation information, facilities, staffing and other resources offered are of the highest possible standard and are able to be safely enjoyed by all. We are looking for a highly organised 'people' person who can lead by example with an exemplary customer welcome and convey a keen interest in the arts, while also helping to deliver a profitable retail operation which contributes to the overall visitor experience. About you: The successful candidate will have at least two years' experience of managing people in a customer-facing operation, together with an understanding of visitor engagement You will enjoy working with the public and be able to remain calm in all situations Experience of working in a cultural or charitable organisation is desirable, as is a keen interest in modern and contemporary art Benefits: We want everyone to be the very best that they can be and we will work closely with you to agree some clear performance goals which provide you with continual development. We support you on your development at work and your career goals Enhanced benefits for maternity, paternity and adoption pay Generous employer pension contribution of 12.5% Time off for family emergencies (unpaid) and compassionate leave (paid) is awarded in the unfortunate event of the death of a direct family member Free access to our 24-hour confidential personal assistance and counselling scheme offering a wide range of support services e.g. managing money, retirement, returning to work after a break, bereavement, advice with caring for relatives, divorce, abuse, etc Company sick pay (includes SSP) on the completion of 6 months' service Income Protection insurance covers up to 50% of your salary if you are absent due to sickness from the 7th month of absence up to 5 years (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Life insurance provides your family with financial support should you die while in our employment (subject to HMF terms and conditions and acceptance onto the scheme by the insurers) Vouchers for a free eye sight test for DSE (Display Screen Equipment) users Interest-free loan of up to 1,000 to assist with the purchase of annual travel tickets, a car, bicycle or personal computer/laptop 10% Discount in the HMF book/gift shops Additional Information: We value a diverse workforce and welcome applications from all sections of the community and under-represented groups. If you are excited by this opportunity and have the skills and experience we're looking for, then take a look at the application pack on our website where you'll find more information about the job and how to apply. Please click on the APPLY button to be sent an email with further instructions. Candidates with the experience of; Head of Visitor Services, Visitor Services Team Leader, Customer Relations Manager, Head of Reception, Retail Manager, Reception Manager, Front of House, Visitor Services Manager, Client relations, Head of Visitor Services, Client Services, Client Relationship Manager, Manager, Line Manager, Visitor Relations Manager, Customer Service Manager, Customer Services Coordinator, Senior Receptionist, Customer Services Supervisor, Senior Tourism & Events Officer will also be considered for this role.
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Supervisor to work for a leading high-end brand. £45,000 per annum + Pension + Medical + Other Great Benefits Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm. Customer Service Supervisor's Core Duties Showcase the brand and its many benefits and features to current and future customers Update the CRM system with customer details and requests Ensure customers have an excellent customer experience Keep stakeholders updated with progress Customer Service Supervisor's Skills Required Experience within high-end retail, hospitality or hotels Experience as a Customer Services Supervisor offering superior customer service face-to-face Excellent communications and interpersonal skills Experience building and maintaining relationships with current and potential customers Experience using MS Office and CRM system Team player UK/EU Driving licence Are you enthusiastic about the Customer Service Supervisor's job? Send us your CV in a Word format today.
Apr 18, 2024
Full time
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Supervisor to work for a leading high-end brand. £45,000 per annum + Pension + Medical + Other Great Benefits Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm. Customer Service Supervisor's Core Duties Showcase the brand and its many benefits and features to current and future customers Update the CRM system with customer details and requests Ensure customers have an excellent customer experience Keep stakeholders updated with progress Customer Service Supervisor's Skills Required Experience within high-end retail, hospitality or hotels Experience as a Customer Services Supervisor offering superior customer service face-to-face Excellent communications and interpersonal skills Experience building and maintaining relationships with current and potential customers Experience using MS Office and CRM system Team player UK/EU Driving licence Are you enthusiastic about the Customer Service Supervisor's job? Send us your CV in a Word format today.
Customer Services Assistant Location: Knights Park Campus, Kingston University, KT1 2EE. Salary: Level 1 - £ 16,030.29 per annum + Benefits Contract: Part Time, Permanent Hours: 12.45 to 5.30 pm Monday to Friday, 23.45 hours Benefits: 25 Days Annual Leave, plus 8 bank holidays, Company Pension, Life Assurance Scheme, Training, and Uniform provided KUSCO Retail Outlets provide students with an efficient service for buying materials and equipment for their studies. The art shop in Knights Park is a very busy one, with students needing a wide range of supplies for their programmes of study. The Art Shop Customer Services Assistant works alongside the Customer Services Supervisor who leads this small team. The Assistant is expected to work independently, and know where everything is, and how to handle unusual enquiries. Customer Services Assistant The role: All the Customer Services Team are customer facing and will be required to wear the approved uniform, provided, at all times. From time to time you will be expected to cover the reception at River House. As our Customer Services Assistant you will also be responsible for : Assist with booking incoming stock to update the computerised stock control system. Unpack bulk supplies and put them in the appropriate place in the store. Sell to students and staff, materials and equipment necessary for their studies, including using a PDQ machine. Process stock orders from other University departments and sites; pack and organise the stock transfer to the appropriate department. The cashing up procedure is to produce a receipt balance from the PDQ machine at the end of the session. Help with the annual stock-take. You must ensure the PDQ machines are stored security in the safe overnight. Any other duties as may be necessary commensurate to this role. In order to be successful in our Customer Services Team Leader role you must have : Experience in frontline customer-facing work. A Levels or equivalent. Calm and patient manner and the ability to work under their own initiative Customer focused, Confident, Self-Motivation and Initiative the ability to tackle calmly any situation which occurs and to decide on one s own the best way it can be dealt with Experience in supporting users and providing a good quality of customer service. Experience in delivering high-quality customer service. Good general IT skills and understanding, Microsoft office. Good oral and written communication skills with the ability to stay calm under pressure and negotiate / de-escalate difficult situations. If you feel you have the skills and experience to be successful within this role, apply now! No agencies please.
Apr 18, 2024
Full time
Customer Services Assistant Location: Knights Park Campus, Kingston University, KT1 2EE. Salary: Level 1 - £ 16,030.29 per annum + Benefits Contract: Part Time, Permanent Hours: 12.45 to 5.30 pm Monday to Friday, 23.45 hours Benefits: 25 Days Annual Leave, plus 8 bank holidays, Company Pension, Life Assurance Scheme, Training, and Uniform provided KUSCO Retail Outlets provide students with an efficient service for buying materials and equipment for their studies. The art shop in Knights Park is a very busy one, with students needing a wide range of supplies for their programmes of study. The Art Shop Customer Services Assistant works alongside the Customer Services Supervisor who leads this small team. The Assistant is expected to work independently, and know where everything is, and how to handle unusual enquiries. Customer Services Assistant The role: All the Customer Services Team are customer facing and will be required to wear the approved uniform, provided, at all times. From time to time you will be expected to cover the reception at River House. As our Customer Services Assistant you will also be responsible for : Assist with booking incoming stock to update the computerised stock control system. Unpack bulk supplies and put them in the appropriate place in the store. Sell to students and staff, materials and equipment necessary for their studies, including using a PDQ machine. Process stock orders from other University departments and sites; pack and organise the stock transfer to the appropriate department. The cashing up procedure is to produce a receipt balance from the PDQ machine at the end of the session. Help with the annual stock-take. You must ensure the PDQ machines are stored security in the safe overnight. Any other duties as may be necessary commensurate to this role. In order to be successful in our Customer Services Team Leader role you must have : Experience in frontline customer-facing work. A Levels or equivalent. Calm and patient manner and the ability to work under their own initiative Customer focused, Confident, Self-Motivation and Initiative the ability to tackle calmly any situation which occurs and to decide on one s own the best way it can be dealt with Experience in supporting users and providing a good quality of customer service. Experience in delivering high-quality customer service. Good general IT skills and understanding, Microsoft office. Good oral and written communication skills with the ability to stay calm under pressure and negotiate / de-escalate difficult situations. If you feel you have the skills and experience to be successful within this role, apply now! No agencies please.
Job Title: Parts Advisor Location: Dover, Kent Salary: Up to £26,000 Basic + Overtime + Bonus Hours: Monday to Friday 09:00-17:30 and 1 in 4 Saturday morning 08.00 till 13:00 (Paid as Overtime at 1.5x) Ref: OC17301 We are currently looking for a Parts Advisor to join the team in Dover. My client is an established dealership that has sites all over the UK and are looking to grow their existing team. Parts Advisor Benefits: On-site parking. Company health cash plan. Pension Scheme. On-going training and career development. Parts Advisor role: Your main duties will be to look after parts department. It means to check the stock, to order the stock and maintain accurate records. You'll be working with technicians, service advisors, bus also you'll be providing excellent customer services face to face or over the phone. You will be helping the customer to pick the right parts that they need. You will be maintaining and tracking inventory. As a Parts Advisor you will be delivering sales targets and maintaining customer retention. Parts Advisor requirements: No experience needed as the role can be taught, however must have a customer service background. Passion for the industry. Excellent customer services skills and computer literacy. UK driving licence. INDAS Consultant-Ryan Scholes Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 18, 2024
Full time
Job Title: Parts Advisor Location: Dover, Kent Salary: Up to £26,000 Basic + Overtime + Bonus Hours: Monday to Friday 09:00-17:30 and 1 in 4 Saturday morning 08.00 till 13:00 (Paid as Overtime at 1.5x) Ref: OC17301 We are currently looking for a Parts Advisor to join the team in Dover. My client is an established dealership that has sites all over the UK and are looking to grow their existing team. Parts Advisor Benefits: On-site parking. Company health cash plan. Pension Scheme. On-going training and career development. Parts Advisor role: Your main duties will be to look after parts department. It means to check the stock, to order the stock and maintain accurate records. You'll be working with technicians, service advisors, bus also you'll be providing excellent customer services face to face or over the phone. You will be helping the customer to pick the right parts that they need. You will be maintaining and tracking inventory. As a Parts Advisor you will be delivering sales targets and maintaining customer retention. Parts Advisor requirements: No experience needed as the role can be taught, however must have a customer service background. Passion for the industry. Excellent customer services skills and computer literacy. UK driving licence. INDAS Consultant-Ryan Scholes Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
I'm recruiting for an experienced WAREHOUSE GENERAL MANAGER to join a successful company based in the Heathrow area. You will be responsible for overseeing a team of shift managers, supervisors and warehouse operators. Other duties will include: Ensure freight shipments are received and dispatched appropriately and that productivity targets are met daily Managing the team whilst ensuring the business is compliant with its ETSF bonded area and HMRC compliance Implementing new procedures Responsible for all activities and admin of the warehouse team covering rosters, appraisals, training , disciplinary and risk assessments Conduct daily briefings Coordinate and monitor the receipt, order, assembly and dispatch of freight ETSF bond checks, manage held shipments storage and release system Handle ecommerce freight with effective planning and handling Managing import and export shipments and UK borderforce inspections Experience needed: Level CO aviation and security Warehouse management experience of ETSF ETSF procedures and compliance Cargo manager / screening experience Forklift trained counterbalance or reach Working hours: Monday - Friday day shifts between 9am-9pm, must be flexible!
Apr 18, 2024
Full time
I'm recruiting for an experienced WAREHOUSE GENERAL MANAGER to join a successful company based in the Heathrow area. You will be responsible for overseeing a team of shift managers, supervisors and warehouse operators. Other duties will include: Ensure freight shipments are received and dispatched appropriately and that productivity targets are met daily Managing the team whilst ensuring the business is compliant with its ETSF bonded area and HMRC compliance Implementing new procedures Responsible for all activities and admin of the warehouse team covering rosters, appraisals, training , disciplinary and risk assessments Conduct daily briefings Coordinate and monitor the receipt, order, assembly and dispatch of freight ETSF bond checks, manage held shipments storage and release system Handle ecommerce freight with effective planning and handling Managing import and export shipments and UK borderforce inspections Experience needed: Level CO aviation and security Warehouse management experience of ETSF ETSF procedures and compliance Cargo manager / screening experience Forklift trained counterbalance or reach Working hours: Monday - Friday day shifts between 9am-9pm, must be flexible!
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Cleaning Team Leader CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Cleaning Team Leader to join the team located in Filton, Bristol . As Cleaning Team Leader, you will be responsible for a number of cleaners across the region, leading them to provide a high level of cleaning related services within our customers sites. Role Summary: Ensure delivery to and monitor performance against agreed customer service standards To ensure that all work carried out is to the agreed specification and that safe working practices are observed at all times Ensure an appropriate staffing and supervision at all time to meet both customer service and contractual requirements Hold regular team meetings with all team members and shifts to update on site progress and discuss relevant issues. Receive and provide feedback Hold regular reviews with direct reports, providing constructive feedback on performance Manage, direct and monitor the activities of the on-site team Work with Human Resources to ensure that performance issues are promptly and effectively dealt with, Ensure that contracts provide a healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE services and sub-contractors activities. Manage the recruitment and all wage / overtime costs to ensure they are within contract budget Enforce the practice of agreed procedures in line with the Health and Safety, Quality and HR and Payroll Management System To order cleaning consumables for the site with adequate control measures in place to prevent overstocking of items and to deliver all cleaning consumables to site where necessary. To carry out CBRE inductions and training with all new staff prior to starting work and ensure the induction certificates are completed on the onsite Health and Safety logbook. To conduct Cleaning and Health and Safety Audits of areas every month or in relation to the audit planner. Any failed audits (-80%) must be rectified within 7 working days. To ensure the efficient use of staff for holiday or sickness cover. It is the responsibility of the Cleaning team leader to arrange cover for holidays/absence. Experience Required: Leadership Experience Cleaning Industry experience Exceptional Customer Service Skills Good knowledge of SLA's/KPI's PC literate - Microsoft Suite Competence in oral / written skills COSHH knowledge
Apr 18, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Cleaning Team Leader CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Cleaning Team Leader to join the team located in Filton, Bristol . As Cleaning Team Leader, you will be responsible for a number of cleaners across the region, leading them to provide a high level of cleaning related services within our customers sites. Role Summary: Ensure delivery to and monitor performance against agreed customer service standards To ensure that all work carried out is to the agreed specification and that safe working practices are observed at all times Ensure an appropriate staffing and supervision at all time to meet both customer service and contractual requirements Hold regular team meetings with all team members and shifts to update on site progress and discuss relevant issues. Receive and provide feedback Hold regular reviews with direct reports, providing constructive feedback on performance Manage, direct and monitor the activities of the on-site team Work with Human Resources to ensure that performance issues are promptly and effectively dealt with, Ensure that contracts provide a healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE services and sub-contractors activities. Manage the recruitment and all wage / overtime costs to ensure they are within contract budget Enforce the practice of agreed procedures in line with the Health and Safety, Quality and HR and Payroll Management System To order cleaning consumables for the site with adequate control measures in place to prevent overstocking of items and to deliver all cleaning consumables to site where necessary. To carry out CBRE inductions and training with all new staff prior to starting work and ensure the induction certificates are completed on the onsite Health and Safety logbook. To conduct Cleaning and Health and Safety Audits of areas every month or in relation to the audit planner. Any failed audits (-80%) must be rectified within 7 working days. To ensure the efficient use of staff for holiday or sickness cover. It is the responsibility of the Cleaning team leader to arrange cover for holidays/absence. Experience Required: Leadership Experience Cleaning Industry experience Exceptional Customer Service Skills Good knowledge of SLA's/KPI's PC literate - Microsoft Suite Competence in oral / written skills COSHH knowledge
This is a great opportunity for a dynamic individual to be a member of the Perenco UK QSSHE team where you could be based across any of our offshore assets in the Southern North Sea. The primary function of this role is to promote, develop and maintain a Health, Safety and Environmentally aware asset using combined specialist knowledge of team members, and to provide a comprehensive Medic and Occupational Heath function to our offshore platforms and associated NUI's. Alongside the medical aspect, you will be required to deliver a high level of safety support and coaching to management and platform staff to ensure their regulatory and legislative compliance with regards to Health, Safety & Environment. This position operates on a 2 week on 2 week off shift rotation. Key Responsibilities Include: To provide comprehensive Medic and Occupational Health function to the platform and associated NUI's, including: Provision of Emergency medical response, Primary Medical care and prehospital life support Ensure adequate resources of medical equipment and consumables are available to cover all foreseeable platform requirements Provide clinical service for routine illness and minor injury Focal point for RIDDOR reporting Manual Handling Coordinator/ Trainer COSHH coordinator Noise at work Appointed person HAV's focal point DSE / Ergonomic assessor Asbestos focal point Potable water focal point Radiation Protection Supervisor Stress management Ensure all duties relating to occupational health Hygiene and safety are carried out effectively and efficiently HSE Performance Act as point of contact for all HSE issues and support for offshore platform, to include: Regulations, policies, plans & reports (internal and external) Carry out induction and orientation training for new starts and visitors. Communicate and implement Perenco UK Ltd HSE policies, site standards and objectives, management arrangements, and contribute to HSE performance, as a position holder and as an individual Administration and reporting on progress relating to the POST system. Maintain records and produce reports. Coach and engage the crew Supervision of personnel engaged in all aspects of maintenance and overhaul of any lifesaving and firefighting appliances To provide health, safety and environmental advice in all matters relating to Planned Shutdowns, Vessel outages, Tank entry, etc An active member of all risk assessment discussions Support safety meetings to ensure key HSE issues are communicated Deliver and coach others on the commitments in QSSHE plans Have a good knowledge of the external regulations, approved codes of practice and all areas of HSE work on the platform e.g. PUWER Familiarise with the platform and associated NUI's Safety Cases Document custodian, act as subject matter expert (SME) and maintain technical accuracy of specific controlled documents Other Responsibilities Include: Support personnel where required on systems such as MOI, PTRAC, SEVRON, Asbestos Permit to Work etc. Support the platform personnel and coach where required on the POST, SOC, DRR. Support Safety Reps in the delivery of continuous safety performance and setting their own HSE objectives Responsible for the effective management of HSE and for coordinating activities in this respect, particularly as regards self-regulation and audit Actively participate in Action Teams i.e. Ptrac, MOI etc Act as an individual champion for HSE issues Support the preparation and practice of emergency exercises, testing against ERP procedures Supervision of radiological work for Perenco UK Ltd activities as the nominated 'Radiation Protection Supervisor'. Organise the transportation and cleaning or disposal of LSA contaminated equipment and maintain records Act as co-ordinator of Control of Substances Hazardous to Health (COSHH) activities, waste management, (advice only on shipment of hazardous goods by sea and air) Undertake environmental inspections and compliance assurance Act as platform focal point for the operation of the environmental elements of the BMS covered by Perenco's ISO 14001certified EMS Act as focal point for all environmental issues Work closely with the onshore Environmental Specialist Safety Critical Tasks Asbestos Assessor The Asbestos Assessor is required to demonstrate knowledge and understanding of: Managing and Working with Asbestos, requirements of understanding Non-Licensed, Notifiable Non Licenced or Licensed Work and additional requirements for Notifiable Non-Licensed Work COSHH Assessor The COSHH Assessor is required to demonstrate knowledge and understanding as follows: Recognising hazardous substances, evaluation of hazardous substances and control of hazardous substances Hand Arm Vibration Management Responsible for the management and control of Hand Arm Vibration (HAVs) exposure. Knowledge and understanding of the following must be demonstrated: Demonstrate an understanding of Measurement/Exposure and Limit Values for HAVs exposure, demonstrate how vibration exposure can be mitigated and understand the importance of record keeping and information instruction and training of personnel who may use vibrating tools Manual Handling Assessor Individual responsible for the management of manual handling operations on the installation/asset is required to demonstrate: Manual Handling Hazard Identification, risk assessment tools and control Strategies. Noise Assessor A noise assessor is required to demonstrate knowledge and understanding as follows: Noise types, units of measurement, action and limit values, measurement of noise, development of a noise action plan Potable Water Management Responsible for the day to day management of potable water systems on offshore/onshore installations. Must be able to demonstrate knowledge and understanding of: The management of hazards associated with water supply and storage on offshore/onshore installations, the monitoring of stored water quality and actions required to mitigate positive laboratory results and the administration of and records associated with potable water management Radiation Protection Supervisor Radiation Protection Supervisors - ensure adherence to the Ionising Radiations Regulations 2017 and arrangements made by the employer, in particular supervising the arrangements set out in the Local Rules. Safety & Environmentally Critical Courses Asbestos in Buildings (BOHS P405 Management of) Asbestos P402 (Surveys & Bulk Sampling) Asbestos Removal (Non-Licensed) COSHH Assessor Food Safety Training Level 3 Hand Arm Vibration Coordinator Health and Safety Internal Auditor Legionella Water Systems Management and Control Manual Handling 'Train the Trainer' NEBOSH National General Cert in Occup Health & Safety Part 1 NEBOSH National General Cert in Occup Health & Safety Part 2 Offshore Medic Refresher - Module 1 Offshore Medic Refresher - Module 2 Radioactives by Air & Sea RPS - Radiation Protection Supervisors Sevron COSHH Training & Database Instruction Experience/Qualifications Offshore Survival to OGUK Standard Offshore Medic Certificate (If not from Iqarus/Nottingham University would be required to pass Iqarus Competence Test) NEBOSH Health & Safety Certificate (Diploma Preferred) Occupational Hygiene Qualifications (Core modules in Asbestos, COSHH, Noise, Vibration), preferred but not essential Radiation Protection Supervisor, preferred but not essential Environmental Knowledge (UK Legal Requirements), preferred but not essential Risk Assessment, incident investigation and auditing skills Reporting and presenting skills (Written & Verbal) Benefits: At Perenco we value and reward our people, offering competitive salaries and a wide range of benefits including: Life Assurance Private Medical Insurance Flexible Benefit Allowance Excellent Pension Provision 14 Days Holiday Profit 'Units' Sharing Scheme Discretionary Bonus
Apr 18, 2024
Full time
This is a great opportunity for a dynamic individual to be a member of the Perenco UK QSSHE team where you could be based across any of our offshore assets in the Southern North Sea. The primary function of this role is to promote, develop and maintain a Health, Safety and Environmentally aware asset using combined specialist knowledge of team members, and to provide a comprehensive Medic and Occupational Heath function to our offshore platforms and associated NUI's. Alongside the medical aspect, you will be required to deliver a high level of safety support and coaching to management and platform staff to ensure their regulatory and legislative compliance with regards to Health, Safety & Environment. This position operates on a 2 week on 2 week off shift rotation. Key Responsibilities Include: To provide comprehensive Medic and Occupational Health function to the platform and associated NUI's, including: Provision of Emergency medical response, Primary Medical care and prehospital life support Ensure adequate resources of medical equipment and consumables are available to cover all foreseeable platform requirements Provide clinical service for routine illness and minor injury Focal point for RIDDOR reporting Manual Handling Coordinator/ Trainer COSHH coordinator Noise at work Appointed person HAV's focal point DSE / Ergonomic assessor Asbestos focal point Potable water focal point Radiation Protection Supervisor Stress management Ensure all duties relating to occupational health Hygiene and safety are carried out effectively and efficiently HSE Performance Act as point of contact for all HSE issues and support for offshore platform, to include: Regulations, policies, plans & reports (internal and external) Carry out induction and orientation training for new starts and visitors. Communicate and implement Perenco UK Ltd HSE policies, site standards and objectives, management arrangements, and contribute to HSE performance, as a position holder and as an individual Administration and reporting on progress relating to the POST system. Maintain records and produce reports. Coach and engage the crew Supervision of personnel engaged in all aspects of maintenance and overhaul of any lifesaving and firefighting appliances To provide health, safety and environmental advice in all matters relating to Planned Shutdowns, Vessel outages, Tank entry, etc An active member of all risk assessment discussions Support safety meetings to ensure key HSE issues are communicated Deliver and coach others on the commitments in QSSHE plans Have a good knowledge of the external regulations, approved codes of practice and all areas of HSE work on the platform e.g. PUWER Familiarise with the platform and associated NUI's Safety Cases Document custodian, act as subject matter expert (SME) and maintain technical accuracy of specific controlled documents Other Responsibilities Include: Support personnel where required on systems such as MOI, PTRAC, SEVRON, Asbestos Permit to Work etc. Support the platform personnel and coach where required on the POST, SOC, DRR. Support Safety Reps in the delivery of continuous safety performance and setting their own HSE objectives Responsible for the effective management of HSE and for coordinating activities in this respect, particularly as regards self-regulation and audit Actively participate in Action Teams i.e. Ptrac, MOI etc Act as an individual champion for HSE issues Support the preparation and practice of emergency exercises, testing against ERP procedures Supervision of radiological work for Perenco UK Ltd activities as the nominated 'Radiation Protection Supervisor'. Organise the transportation and cleaning or disposal of LSA contaminated equipment and maintain records Act as co-ordinator of Control of Substances Hazardous to Health (COSHH) activities, waste management, (advice only on shipment of hazardous goods by sea and air) Undertake environmental inspections and compliance assurance Act as platform focal point for the operation of the environmental elements of the BMS covered by Perenco's ISO 14001certified EMS Act as focal point for all environmental issues Work closely with the onshore Environmental Specialist Safety Critical Tasks Asbestos Assessor The Asbestos Assessor is required to demonstrate knowledge and understanding of: Managing and Working with Asbestos, requirements of understanding Non-Licensed, Notifiable Non Licenced or Licensed Work and additional requirements for Notifiable Non-Licensed Work COSHH Assessor The COSHH Assessor is required to demonstrate knowledge and understanding as follows: Recognising hazardous substances, evaluation of hazardous substances and control of hazardous substances Hand Arm Vibration Management Responsible for the management and control of Hand Arm Vibration (HAVs) exposure. Knowledge and understanding of the following must be demonstrated: Demonstrate an understanding of Measurement/Exposure and Limit Values for HAVs exposure, demonstrate how vibration exposure can be mitigated and understand the importance of record keeping and information instruction and training of personnel who may use vibrating tools Manual Handling Assessor Individual responsible for the management of manual handling operations on the installation/asset is required to demonstrate: Manual Handling Hazard Identification, risk assessment tools and control Strategies. Noise Assessor A noise assessor is required to demonstrate knowledge and understanding as follows: Noise types, units of measurement, action and limit values, measurement of noise, development of a noise action plan Potable Water Management Responsible for the day to day management of potable water systems on offshore/onshore installations. Must be able to demonstrate knowledge and understanding of: The management of hazards associated with water supply and storage on offshore/onshore installations, the monitoring of stored water quality and actions required to mitigate positive laboratory results and the administration of and records associated with potable water management Radiation Protection Supervisor Radiation Protection Supervisors - ensure adherence to the Ionising Radiations Regulations 2017 and arrangements made by the employer, in particular supervising the arrangements set out in the Local Rules. Safety & Environmentally Critical Courses Asbestos in Buildings (BOHS P405 Management of) Asbestos P402 (Surveys & Bulk Sampling) Asbestos Removal (Non-Licensed) COSHH Assessor Food Safety Training Level 3 Hand Arm Vibration Coordinator Health and Safety Internal Auditor Legionella Water Systems Management and Control Manual Handling 'Train the Trainer' NEBOSH National General Cert in Occup Health & Safety Part 1 NEBOSH National General Cert in Occup Health & Safety Part 2 Offshore Medic Refresher - Module 1 Offshore Medic Refresher - Module 2 Radioactives by Air & Sea RPS - Radiation Protection Supervisors Sevron COSHH Training & Database Instruction Experience/Qualifications Offshore Survival to OGUK Standard Offshore Medic Certificate (If not from Iqarus/Nottingham University would be required to pass Iqarus Competence Test) NEBOSH Health & Safety Certificate (Diploma Preferred) Occupational Hygiene Qualifications (Core modules in Asbestos, COSHH, Noise, Vibration), preferred but not essential Radiation Protection Supervisor, preferred but not essential Environmental Knowledge (UK Legal Requirements), preferred but not essential Risk Assessment, incident investigation and auditing skills Reporting and presenting skills (Written & Verbal) Benefits: At Perenco we value and reward our people, offering competitive salaries and a wide range of benefits including: Life Assurance Private Medical Insurance Flexible Benefit Allowance Excellent Pension Provision 14 Days Holiday Profit 'Units' Sharing Scheme Discretionary Bonus
Cabling Operative We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for an experienced Cabling operative to help us build and maintain fibre networks covering both fibre to the premise and fixed wireless access. Could that be you? If cablingputs a smile on your face then we would love to find out more about you. Here's why you'll love this role -Delivering tasks outlined in a design work pack, or by way of instruction to cabling specifications -Effectively interpret plans and record deviations or blockages -Report daily workload to Manager, supervisor and coordination team. Highlighting any challenges and suggesting potential solutions -Contribute to teams performance and challenge improvements at every opportunity -Focus on quality and delivering industry leading standards and have a safety focused attitude to completing work Here's why you will be great in this role, You will already have - O1 - Signing, lighting and guarding KEY CERTIFICATE - EUSR or equivalent - SA002 Safety underground - S7 PIA sub duct and cable installation underground - S8 Cabling in an overhead network - You will have a full clean driving licence - You will have previous experience within a similar role The benefits - Pension - 5% employer / 5% employee contribution. - WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' and company wide 'Elevenses' meets to discuss company direction. - Social Events - Summer and Christmas parties etc. - Thank Q Awards -Monthly £50 winner, yearly £500 winner. and more. Please note: Unfortunately, we can't offer visa sponsorship.
Apr 18, 2024
Full time
Cabling Operative We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for an experienced Cabling operative to help us build and maintain fibre networks covering both fibre to the premise and fixed wireless access. Could that be you? If cablingputs a smile on your face then we would love to find out more about you. Here's why you'll love this role -Delivering tasks outlined in a design work pack, or by way of instruction to cabling specifications -Effectively interpret plans and record deviations or blockages -Report daily workload to Manager, supervisor and coordination team. Highlighting any challenges and suggesting potential solutions -Contribute to teams performance and challenge improvements at every opportunity -Focus on quality and delivering industry leading standards and have a safety focused attitude to completing work Here's why you will be great in this role, You will already have - O1 - Signing, lighting and guarding KEY CERTIFICATE - EUSR or equivalent - SA002 Safety underground - S7 PIA sub duct and cable installation underground - S8 Cabling in an overhead network - You will have a full clean driving licence - You will have previous experience within a similar role The benefits - Pension - 5% employer / 5% employee contribution. - WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' and company wide 'Elevenses' meets to discuss company direction. - Social Events - Summer and Christmas parties etc. - Thank Q Awards -Monthly £50 winner, yearly £500 winner. and more. Please note: Unfortunately, we can't offer visa sponsorship.
Customs Reclaims Coordinator required for a freight forwarder in the Heathrow area. This role is working within the customs department and is responsible for the customs reclaims of vat, duty & other HMRC reclaims on imports etc etc. This company does do bonded warehouses and some of the reclaims will be in relation to this. The role is a monday to friday position, 830am to 530pm and the Customs Reclaims Coordinator is paying 24-27k. The role As a Customs Reclaims Coordinator you will work with the customs clearance coordinators to Ensure that all reclaims are managed and dealt with in a timely manner. Ensure the reclaim spreadsheet is kept up to date and all parties informed of the current reclaims situation as per deadline. Help to provide guidance to the customs coordinators on how to process reclaims. Liaise with HMRC and assist with maintenance on customs procedures. Assist with REDS (Registered Excise Dealers & Shippers). You will have Responsibility of various areas of the Customs process including, Import/Export customs entries, Transit documents, Bond documents, Reds and Customs amendments. Assist with invoice passing and invoicing. This role will include all the normal Customs Reclaims Coordinator Experience We are looking for a candidate with experience of assisting with Import/Export Compliance issues and queries. You will also be able to provide support to the Import function where able and dependent upon capacity and to support the Import supervisor where required. You will be either a customs admin person, a customs clearance clerk or a customs clearance coordinator. Customs Reclaims Coordinator Heathrow area 24-27k Monday to Friday 830am to 530pm Apply today HtE Recruitment over the past 16 years has been trusted by professionals across the UK in finding their next job. As well as this role, our Logistics Recruitment team has a wide range of other roles across the UK. If you are currently looking for a move, contact HtE Recruitment today. When you apply for this advert, we will save your contact details to call you regarding this job, please see our website or email we will send for a full GDPR privacy statement. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position & we only cover permanent jobs.
Apr 18, 2024
Full time
Customs Reclaims Coordinator required for a freight forwarder in the Heathrow area. This role is working within the customs department and is responsible for the customs reclaims of vat, duty & other HMRC reclaims on imports etc etc. This company does do bonded warehouses and some of the reclaims will be in relation to this. The role is a monday to friday position, 830am to 530pm and the Customs Reclaims Coordinator is paying 24-27k. The role As a Customs Reclaims Coordinator you will work with the customs clearance coordinators to Ensure that all reclaims are managed and dealt with in a timely manner. Ensure the reclaim spreadsheet is kept up to date and all parties informed of the current reclaims situation as per deadline. Help to provide guidance to the customs coordinators on how to process reclaims. Liaise with HMRC and assist with maintenance on customs procedures. Assist with REDS (Registered Excise Dealers & Shippers). You will have Responsibility of various areas of the Customs process including, Import/Export customs entries, Transit documents, Bond documents, Reds and Customs amendments. Assist with invoice passing and invoicing. This role will include all the normal Customs Reclaims Coordinator Experience We are looking for a candidate with experience of assisting with Import/Export Compliance issues and queries. You will also be able to provide support to the Import function where able and dependent upon capacity and to support the Import supervisor where required. You will be either a customs admin person, a customs clearance clerk or a customs clearance coordinator. Customs Reclaims Coordinator Heathrow area 24-27k Monday to Friday 830am to 530pm Apply today HtE Recruitment over the past 16 years has been trusted by professionals across the UK in finding their next job. As well as this role, our Logistics Recruitment team has a wide range of other roles across the UK. If you are currently looking for a move, contact HtE Recruitment today. When you apply for this advert, we will save your contact details to call you regarding this job, please see our website or email we will send for a full GDPR privacy statement. HtE Recruitment is acting as a Recruitment Agency in relation to this permanent position & we only cover permanent jobs.
I am currently recruiting for an Area Supervisor to work on behalf of my client, a leading public sector organisation based in Leicester (multiple locations). The post will support on the contract we have in place liaising with the contractor to increase communication between the parties and assist in educating and training site staff to identify suitable materials to segregate and reuse. Duties of the Area Supervisor will include: The role is very much a hands on supervisory role. It will require travelling to my clients RHWSs (recycling and household waste sites) and WTSs (waste sites) daily to undertake HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low level policy discussions), Deliver training through work books and / or supporting those completing through e-learning, Developing and delivering toolbox talks and other training packages / safety briefings, Monitoring and enforcing my clients safe systems of work and risk assessments for all site operations, ensuring records for waste movements are accurate and appropriately filed. Monitoring and enforcing my clients Quality Management System for processes at the RHWSs, issuing and monitoring / recording PPE and unfirms to staff The role many require driving form time to time a 3.5 tonne box van. Handling of low level complaints from customers face to face, by telephone and by email. To be successful in this role as Area Supervisor, you will have: Experience of line managing multiple staff Experience of delivering training packages Valid UK drivers licence for driving up to a 3.5 tonne vehicle, access to own vehicle and insurance to cover business use Good IT skills Good interpersonal skills Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence- desirable Experience of driving a vehicle up to 3.5 tonnes- desirable Knowledge of waste management (prevention, reuse, recycling, composting, disposal) Management of waste operations on-site- desirable Supervision of employees in the waste management industry or similar workplace Working days and hours: Working pattern to be agreed with line manager based on 37 to 40 hours per week across 7 days. Weekend work is mandatory, preferably 1 in 2, but a minimum of 1 in 3. Overtime is likely to be available. Pay rate is £13.37 per hour (PAYE). Please apply today for a chance of an immediate interview! What Reed can offer you as a temporary employee: A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
Apr 18, 2024
Full time
I am currently recruiting for an Area Supervisor to work on behalf of my client, a leading public sector organisation based in Leicester (multiple locations). The post will support on the contract we have in place liaising with the contractor to increase communication between the parties and assist in educating and training site staff to identify suitable materials to segregate and reuse. Duties of the Area Supervisor will include: The role is very much a hands on supervisory role. It will require travelling to my clients RHWSs (recycling and household waste sites) and WTSs (waste sites) daily to undertake HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low level policy discussions), Deliver training through work books and / or supporting those completing through e-learning, Developing and delivering toolbox talks and other training packages / safety briefings, Monitoring and enforcing my clients safe systems of work and risk assessments for all site operations, ensuring records for waste movements are accurate and appropriately filed. Monitoring and enforcing my clients Quality Management System for processes at the RHWSs, issuing and monitoring / recording PPE and unfirms to staff The role many require driving form time to time a 3.5 tonne box van. Handling of low level complaints from customers face to face, by telephone and by email. To be successful in this role as Area Supervisor, you will have: Experience of line managing multiple staff Experience of delivering training packages Valid UK drivers licence for driving up to a 3.5 tonne vehicle, access to own vehicle and insurance to cover business use Good IT skills Good interpersonal skills Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence- desirable Experience of driving a vehicle up to 3.5 tonnes- desirable Knowledge of waste management (prevention, reuse, recycling, composting, disposal) Management of waste operations on-site- desirable Supervision of employees in the waste management industry or similar workplace Working days and hours: Working pattern to be agreed with line manager based on 37 to 40 hours per week across 7 days. Weekend work is mandatory, preferably 1 in 2, but a minimum of 1 in 3. Overtime is likely to be available. Pay rate is £13.37 per hour (PAYE). Please apply today for a chance of an immediate interview! What Reed can offer you as a temporary employee: A dedicated consultant who will act as your key point of contact during and between any bookings Secure & online time sheet system which is quick and easy to use A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure A dedicated payroll team Access to free training Access to discount club/ healthcare/ reed rewards Pension /paid holiday scheme/ maternity benefits Contacts for other Reed consultants and divisions Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's
An opportunity has opened up within our call centre for a Service Advisor, working under the guidance of the Call Centre Manager and Fleet Service Supervisors. The normal hours of work are 4 days on/ 4 days off shift pattern 6am to 6pm. The main aim of a fleet service advisor is to provide excellent customer service; to meet and exceed their customer's requirements and KPI's. Answer all inbound calls to the Customer Service Centre within KPI Prioritising work flow to maximize time efficiency, to meet productivity & quality targets Deliver exceptional customer service across the board by achieving on-time delivery, product excellence and adherence to customer requirements. Build close working relationships with the suppliers/internals to promote co-operation and ensure utilisation and optimisation of work allocation. Make sure all customers KPI's and SLA's are met when dealing with all requests Support the management team with any tasks/requests as required by the demands of the Service Centre Ensure all warranty items are issued to correct suppliers within reasonable timescales. Make accurate frontline decisions within a timely manner, ensuring correct placement of vehicles whilst maintaining cost controls. Responsible for the movements of broken down vehicles and replacement vehicles (spares) to cover within KPI and SLA time frames. Chase Suppliers on the timely completion of jobs, keeping VOR within KPI. Update notes on system to reflect status of jobs and log any calls received to and from customers. Keep customer informed at all time of status of repair of vehicle and adhere to any queries from the customer in a timely manner. Qualifications Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction. Excellent communications skills and the ability to clearly communicate information both verbally and in writing Excellent computer literacy The benefits we will offer you include: 25 days holiday increasing with service Pension contributions up to 6% Extensive flexible benefit program Life assurance at 4x basic salary Access to industry leading wellbeing resources and tools
Apr 18, 2024
Full time
An opportunity has opened up within our call centre for a Service Advisor, working under the guidance of the Call Centre Manager and Fleet Service Supervisors. The normal hours of work are 4 days on/ 4 days off shift pattern 6am to 6pm. The main aim of a fleet service advisor is to provide excellent customer service; to meet and exceed their customer's requirements and KPI's. Answer all inbound calls to the Customer Service Centre within KPI Prioritising work flow to maximize time efficiency, to meet productivity & quality targets Deliver exceptional customer service across the board by achieving on-time delivery, product excellence and adherence to customer requirements. Build close working relationships with the suppliers/internals to promote co-operation and ensure utilisation and optimisation of work allocation. Make sure all customers KPI's and SLA's are met when dealing with all requests Support the management team with any tasks/requests as required by the demands of the Service Centre Ensure all warranty items are issued to correct suppliers within reasonable timescales. Make accurate frontline decisions within a timely manner, ensuring correct placement of vehicles whilst maintaining cost controls. Responsible for the movements of broken down vehicles and replacement vehicles (spares) to cover within KPI and SLA time frames. Chase Suppliers on the timely completion of jobs, keeping VOR within KPI. Update notes on system to reflect status of jobs and log any calls received to and from customers. Keep customer informed at all time of status of repair of vehicle and adhere to any queries from the customer in a timely manner. Qualifications Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction. Excellent communications skills and the ability to clearly communicate information both verbally and in writing Excellent computer literacy The benefits we will offer you include: 25 days holiday increasing with service Pension contributions up to 6% Extensive flexible benefit program Life assurance at 4x basic salary Access to industry leading wellbeing resources and tools
Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
Apr 18, 2024
Full time
Job Title: Medical Agency File Handler Location: Sharston Salary: £18,750 - £24,672.65 per annum Job Type: Full time, Permanent About Us: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. The Role: We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 40 plus people, providing excellent customer service in a fast-paced environment. Responsibilities: Instructing experts to provide reports on behalf of a solicitor and keeping open and effective communication regarding appointments, reports and information Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers Sourcing suppliers, arranging rehabilitation appointments and investigations Obtaining quotations and invoices from experts and rehabilitation providers Providing breakdowns of agency work and anticipated disbursements to Express Solicitors inhouse cost team obtaining invoices and chasing payments Quality checking, processing incoming mail and expert reports Accurate recording of time expended in various activities Person Specification: Required Qualifications / Training: GCSE English & maths at Grade C or above, or equivalent Required Attributes: Knowledge of Microsoft Office packages including Word and Outlook Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail Ability to always maintain client confidentiality and commitment to customer service Ability to deal with high volumes of work and manage conflicting priorities Desired Attributes: Experience of working in a medical setting would be of a distinct advantage Experience of working in a law or legal services firm Knowledge of Proclaim or other case management systems Salary, Hours and Benefits: The salary is £18,750 - £24,672.65 Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday 23 days holiday. Entitlement will rise 1 day per year to a max of 26 days per year of service, plus bank/public holidays Absence incentive: employees who complete three consecutive months with zero unplanned absence earn an additional half a day's annual leave Three holiday buy backs per year after 1 year of service Optional pension salary sacrifice scheme after 3 months Private medical insurance available after 2 years' service Birthday Holiday after 2 years' service Death in Service - 2x salary based on annual salary only - eligibility commences when you join the company Next steps: If this sounds exciting to you, then we would love to hear from you! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role
This is an excellent opportunity to work for a very successful, reputable, friendly, professional and large / expanding business who are a leader within their field. My client is seeking someone with a good track record within warehouse management preferably from within distribution / logistics. Warehouse Operations Manager Full time Permanent role Monday - Friday 40 hours per week. The working days will generally be Mon-Fri, however flexibility is required for cover / busy times. Contracted days will be 5 over 7 but mainly Mon-Fri. Workplace based near Horley. Plenty of free parking on site. Approx 30 min walk from nearest mainline station Salary. £37000 per year, plus excellent staff benefits and opportunities to progress within company / business. The Role - Warehouse Operations Manager You will be responsible for the operational management across the site. This will include but is not limited to, providing inspirational leadership to your team, ensuring the labour force is skilled and effective as well as labour targets being met. Providing support to the Warehouse Manager and Regional Operations manager, including reporting on KPIs, enhancing productivity, taking responsibility and for H&S compliance Duties and responsibilities include: Provide inspirational leadership to your operation, taking responsibility for all Operational management Ensure labour force is skilled, effective, and labour control is measured and managed to achieve and exceed monthly targets Lead by example to ensure all section managers and supervisors make decisions that create win-win situations for both labour control and client success Work in conjunction with Warehouse Manager and Regional Operations Manager to use data-based evidence through time in motions to enhance productivity Use stock management strategy that reduces liability, controls cost, improves order accuracy and achieve client KPIs. Take responsibility for Health & Safety, ensuring full compliance Maintain communications with the Client Services team, highlighting any operational risks in a timely manner Present operational performance against KPIs Support Warehouse Manager in working with other departments within the business Assess and present cases to Warehouse Manager for recruitment needs for your operation Support the Warehouse Manager in working closely with sales teams to make informed decisions on new business opportunities Attend client KPI reviews when required and support the team in presenting detailed operational updates Encourage staff in the warehouse to ensure training targets are upheld Take responsibility for all areas within your operation, making cost-based decisions in line with company strategy Competencies, knowledge and experience required: Ability to work in a fast-paced environment Proficient working knowledge of MS Office packages Track record of warehouse management, preferably in a distribution / logistics environment Strong knowledge of warehouse operations Proven ability to successfully operate at management level Strong communication and presentation skills This is an excellent opportunity to use your warehouse operational management experience within an excellent organisation who offer a superb working environment and long term career stability For more information regarding this new and exciting opportunity, please apply now! . Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Apr 18, 2024
Full time
This is an excellent opportunity to work for a very successful, reputable, friendly, professional and large / expanding business who are a leader within their field. My client is seeking someone with a good track record within warehouse management preferably from within distribution / logistics. Warehouse Operations Manager Full time Permanent role Monday - Friday 40 hours per week. The working days will generally be Mon-Fri, however flexibility is required for cover / busy times. Contracted days will be 5 over 7 but mainly Mon-Fri. Workplace based near Horley. Plenty of free parking on site. Approx 30 min walk from nearest mainline station Salary. £37000 per year, plus excellent staff benefits and opportunities to progress within company / business. The Role - Warehouse Operations Manager You will be responsible for the operational management across the site. This will include but is not limited to, providing inspirational leadership to your team, ensuring the labour force is skilled and effective as well as labour targets being met. Providing support to the Warehouse Manager and Regional Operations manager, including reporting on KPIs, enhancing productivity, taking responsibility and for H&S compliance Duties and responsibilities include: Provide inspirational leadership to your operation, taking responsibility for all Operational management Ensure labour force is skilled, effective, and labour control is measured and managed to achieve and exceed monthly targets Lead by example to ensure all section managers and supervisors make decisions that create win-win situations for both labour control and client success Work in conjunction with Warehouse Manager and Regional Operations Manager to use data-based evidence through time in motions to enhance productivity Use stock management strategy that reduces liability, controls cost, improves order accuracy and achieve client KPIs. Take responsibility for Health & Safety, ensuring full compliance Maintain communications with the Client Services team, highlighting any operational risks in a timely manner Present operational performance against KPIs Support Warehouse Manager in working with other departments within the business Assess and present cases to Warehouse Manager for recruitment needs for your operation Support the Warehouse Manager in working closely with sales teams to make informed decisions on new business opportunities Attend client KPI reviews when required and support the team in presenting detailed operational updates Encourage staff in the warehouse to ensure training targets are upheld Take responsibility for all areas within your operation, making cost-based decisions in line with company strategy Competencies, knowledge and experience required: Ability to work in a fast-paced environment Proficient working knowledge of MS Office packages Track record of warehouse management, preferably in a distribution / logistics environment Strong knowledge of warehouse operations Proven ability to successfully operate at management level Strong communication and presentation skills This is an excellent opportunity to use your warehouse operational management experience within an excellent organisation who offer a superb working environment and long term career stability For more information regarding this new and exciting opportunity, please apply now! . Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Uniserve is a leading logistics and freight forwarding company committed to providing top-notch services to our clients worldwide. With a focus on efficiency, precision, and customer satisfaction, we are dedicated to delivering seamless logistics solutions. Shift pattern: Sunday to Thursday, 2000hr to 0600hr. Uniserve is seeking a driven and organised Transport Planning Supervisor to join our growing team. In this role, you will be responsible for: Planning, directing and controlling the activities of our transport fleet. Ensuring efficient and legal operations by adhering to the Working Time Directive (WTD) and drivers' hours. Delegating tasks effectively and providing clear instructions to drivers. Optimising transport plans, approving routes and ensuring cost-efficiency. Supporting the Transport Planning Manager in driving departmental success. Monitoring and utilising transport management software. Liaising with depots, customers and sales teams to ensure smooth deliveries and address any issues. Maintaining health and safety compliance within the department. Utilising customer IT software to create daily operational plans. Acting as a bridge between sales and operations, ensuring a seamless customer experience. You will be a strong candidate if you have: Previous experience in transport planning. A thorough knowledge of transport legislation. Proficiency in MS Office. Experience with transport management systems like Mandata, Samsara, or TruTac (or similar). A keen eye for detail. Team leadership experience. A self-motivated and proactive approach to problem-solving. The ability to meet deadlines and achieve targets. Excellent communication skills, both written and verbal. A collaborative spirit. Commitment to upholding SHEQ (Safety, Health, Environment, Quality) policies and procedures. Benefits: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs. If you are a highly organised and detail-oriented individual with a passion for logistics, we encourage you to apply!
Apr 18, 2024
Full time
Uniserve is a leading logistics and freight forwarding company committed to providing top-notch services to our clients worldwide. With a focus on efficiency, precision, and customer satisfaction, we are dedicated to delivering seamless logistics solutions. Shift pattern: Sunday to Thursday, 2000hr to 0600hr. Uniserve is seeking a driven and organised Transport Planning Supervisor to join our growing team. In this role, you will be responsible for: Planning, directing and controlling the activities of our transport fleet. Ensuring efficient and legal operations by adhering to the Working Time Directive (WTD) and drivers' hours. Delegating tasks effectively and providing clear instructions to drivers. Optimising transport plans, approving routes and ensuring cost-efficiency. Supporting the Transport Planning Manager in driving departmental success. Monitoring and utilising transport management software. Liaising with depots, customers and sales teams to ensure smooth deliveries and address any issues. Maintaining health and safety compliance within the department. Utilising customer IT software to create daily operational plans. Acting as a bridge between sales and operations, ensuring a seamless customer experience. You will be a strong candidate if you have: Previous experience in transport planning. A thorough knowledge of transport legislation. Proficiency in MS Office. Experience with transport management systems like Mandata, Samsara, or TruTac (or similar). A keen eye for detail. Team leadership experience. A self-motivated and proactive approach to problem-solving. The ability to meet deadlines and achieve targets. Excellent communication skills, both written and verbal. A collaborative spirit. Commitment to upholding SHEQ (Safety, Health, Environment, Quality) policies and procedures. Benefits: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us! Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programs. If you are a highly organised and detail-oriented individual with a passion for logistics, we encourage you to apply!
Supervisor Job Type : Full & Part Time Location: Bristol Salary: £27,223 - £28,613 per annum Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc. If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 21 hours and to cover 3 days of the week. They are an executive agency of the Ministry of Justice (MoJ). They provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems. Their people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, they feel proud to have some of the best People Survey results in the Civil Service. The Role The role holder principally supports the Team Manager in the effective supervision of the team, including work allocation, collation and analysis of performance statistics, people management and development on a daily basis. Key Responsibilities Plan and allocate team resources to meet key performance indicators and targets, including quality and productivity. Collate and analyse data to inform decisions, reporting to the Team Manager, escalating issues as they emerge and helping to identify and implement effective solutions. Support team members to achieve their potential, including conducting 1-2-1 meetings, touch point meetings, absence review meetings, mentoring, coaching, setting objectives and developing training plans Tackle problems with performance, understanding the causes and supporting staff to overcome these. Effectively manage both team and individual performance, addressing any issues as they arise in line with the HR policies. Be aware of risks inherent in internal processes, including Health and Safety and Information Awareness. Ensure risks are logged, relevant managers made aware and appropriate action taken. Support team engagement and communication, delivering team briefings and cascading messages. Take a leading role in team meetings, encouraging the sharing of views, ideas, and solutions. Take part in the recruitment and selection of staff: short listing, interview panels, deliver new starter inductions If there is capacity, the post holder may also undertake some Caseworker tasks and deal with escalated/complex communications Skills and Qualifications Effective communication skills both written and verbal. Effective analytical and numerical skills with proven ability to solve problems and make decisions. Effective interpersonal skills. Ability to feedback to others constructively. Established knowledge of Microsoft office. Experience of Coaching and Mentoring. Knowledge of key priorities for organisation and how these relate to and impact on specific business unit and across Case Management as a whole. The role holder is someone who enjoys leading a team working in a fast-changing environment. Benefits Alongside your salary of £27,223, the organisation contributes £7,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.
Apr 18, 2024
Full time
Supervisor Job Type : Full & Part Time Location: Bristol Salary: £27,223 - £28,613 per annum Working Pattern: The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (as part of hybrid working), part time or as part of a job share etc. If you are applying for a part time role, please note that in order to meet business demands we need cover for a minimum of 21 hours and to cover 3 days of the week. They are an executive agency of the Ministry of Justice (MoJ). They provide civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems. Their people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, they feel proud to have some of the best People Survey results in the Civil Service. The Role The role holder principally supports the Team Manager in the effective supervision of the team, including work allocation, collation and analysis of performance statistics, people management and development on a daily basis. Key Responsibilities Plan and allocate team resources to meet key performance indicators and targets, including quality and productivity. Collate and analyse data to inform decisions, reporting to the Team Manager, escalating issues as they emerge and helping to identify and implement effective solutions. Support team members to achieve their potential, including conducting 1-2-1 meetings, touch point meetings, absence review meetings, mentoring, coaching, setting objectives and developing training plans Tackle problems with performance, understanding the causes and supporting staff to overcome these. Effectively manage both team and individual performance, addressing any issues as they arise in line with the HR policies. Be aware of risks inherent in internal processes, including Health and Safety and Information Awareness. Ensure risks are logged, relevant managers made aware and appropriate action taken. Support team engagement and communication, delivering team briefings and cascading messages. Take a leading role in team meetings, encouraging the sharing of views, ideas, and solutions. Take part in the recruitment and selection of staff: short listing, interview panels, deliver new starter inductions If there is capacity, the post holder may also undertake some Caseworker tasks and deal with escalated/complex communications Skills and Qualifications Effective communication skills both written and verbal. Effective analytical and numerical skills with proven ability to solve problems and make decisions. Effective interpersonal skills. Ability to feedback to others constructively. Established knowledge of Microsoft office. Experience of Coaching and Mentoring. Knowledge of key priorities for organisation and how these relate to and impact on specific business unit and across Case Management as a whole. The role holder is someone who enjoys leading a team working in a fast-changing environment. Benefits Alongside your salary of £27,223, the organisation contributes £7,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an average employer contribution of 27% Annual Leave Public Holidays Season Ticket Advance To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.
Adult Service / Registered Manager - Mental Health - Covering 3 homes - Worthing and Littlehampton - £38-40k Your new company You will be working for an indecently run group of 3 services across Worthing and Littlehampton areas. The company is owner-operated and is a family-based business, and they are looking to add a further addition to that family. The series support adult with mental health, and they need a Service / Registered Manager to overse the operational duties. Your new role You will be working with the owner as the Service Manager and if wanted, you would take on the Registered Manager post once settled in. You will provide leadership to the staff across all departments of the three services. You will be supporting and implementing decisions made by the Directors and work towards quality improvement plans. You will ideally have understanding of PBS strategies and implementation of PBS.and you will be able to manage and support staff through the continuity workflow of PBS linked to risk assessments/PBS support plans. You will also help ensure services are providing support within the requirements of the single assessment framework, CQC guidance for "Right Support, Right Care, Right Culture" and the service's "We Will" statements. With the aim to lead the services to maintain a "Good" rating with the CQC and develop the services to obtain an "Outstanding" rating overall. You will work a 40 hour week as required by the needs of the service with occasional additional hours as required for example but not limited to events, meetings, training or in the event of Emergency. Some on call required What you'll need to succeed You will be an experienced Service Manager or Registered Manager with mental health experience or transferable experience. Ideally you will also have A caring yet professional approach to service managementAn understanding of professional boundariesDemonstrate understanding of CQC regulations and determination to achieve a "good to Outstanding rating.Able to develop and maintain strong professional relationships with all stakeholders.Previous experience of working in a similar supervisory rolePrevious experience of working in a similar environmentExperience of working with service users, in particular, those that may have additional support needsKnowledge of rota planning, ensuring adequate staff on duty with the correct skill mix and fair allocation of off duty/annual leaveA solid understanding of PBS strategies and implementation of PBS into a service.A solid understanding of PBS continuity workflow linked to risk assessment and PBS support plans.Experience of working with electronic medication systems and solid working knowledge of auditing and action planning. What you'll get in return £38-40k salary Supported on trainig and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Adult Service / Registered Manager - Mental Health - Covering 3 homes - Worthing and Littlehampton - £38-40k Your new company You will be working for an indecently run group of 3 services across Worthing and Littlehampton areas. The company is owner-operated and is a family-based business, and they are looking to add a further addition to that family. The series support adult with mental health, and they need a Service / Registered Manager to overse the operational duties. Your new role You will be working with the owner as the Service Manager and if wanted, you would take on the Registered Manager post once settled in. You will provide leadership to the staff across all departments of the three services. You will be supporting and implementing decisions made by the Directors and work towards quality improvement plans. You will ideally have understanding of PBS strategies and implementation of PBS.and you will be able to manage and support staff through the continuity workflow of PBS linked to risk assessments/PBS support plans. You will also help ensure services are providing support within the requirements of the single assessment framework, CQC guidance for "Right Support, Right Care, Right Culture" and the service's "We Will" statements. With the aim to lead the services to maintain a "Good" rating with the CQC and develop the services to obtain an "Outstanding" rating overall. You will work a 40 hour week as required by the needs of the service with occasional additional hours as required for example but not limited to events, meetings, training or in the event of Emergency. Some on call required What you'll need to succeed You will be an experienced Service Manager or Registered Manager with mental health experience or transferable experience. Ideally you will also have A caring yet professional approach to service managementAn understanding of professional boundariesDemonstrate understanding of CQC regulations and determination to achieve a "good to Outstanding rating.Able to develop and maintain strong professional relationships with all stakeholders.Previous experience of working in a similar supervisory rolePrevious experience of working in a similar environmentExperience of working with service users, in particular, those that may have additional support needsKnowledge of rota planning, ensuring adequate staff on duty with the correct skill mix and fair allocation of off duty/annual leaveA solid understanding of PBS strategies and implementation of PBS into a service.A solid understanding of PBS continuity workflow linked to risk assessment and PBS support plans.Experience of working with electronic medication systems and solid working knowledge of auditing and action planning. What you'll get in return £38-40k salary Supported on trainig and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
SMART Education Recruitment
Halesowen, West Midlands
SEN Home Tutor SMART Education recruits into Teaching Jobs in Birmingham and across the West Midlands, and into Home Tutor jobs across the UK. SMART Education are recruiting teachers to support Young People with SEN. We are looking for passionate, patient, and adaptable teachers to offer both national and alternative curriculum dependant on the YP s needs The SEN Home Tutor roles involves the tutor working in the home setting, this can be the family home or a residential setting for LAC. While working as a home tutor you would be working 1:1 with students from various backgrounds and different needs. Students ages can range from age 11 to further education; however, you will be placed with a student in the key stage you feel most confident and experienced in teaching. You will be responsible for developing engaging lesson plans and activities for the students, every student will have specific learning needs therefore it is vital you are confident in your ability to deliver 1:1 lessons while differentiating where needed. You will be required to: Build a strong rapport with both the YP and their families Support a child with achieving their own goals Liaise closely with the school about the pupil s progress De-escalate sometimes challenging situations Create a calm and positive learning environment Assist with the development and implementation of the Educational Health Care Plan (EHCP) Complete a home tuition report after sessions that outlines progress of the student Facilitate the YP re-engaging in education Location: Halesowen Placement Type: Long term. Supporting students preparing for their GCSEs in science and maths. Pay: £26.62 per hous Working hours: 10 hours per week, plus two hours planning and preparation If you are a teacher, TA, Lecturer, SEN specialist, cover supervisor, or Nursery Nurse and are looking for work opportunities on both a permanent or temporary basis, then call SMART EDUCATION today. You are guaranteed a professional and efficient service from our very experienced and approachable consultants. At SMART EDUCATION exceeding your expectations is our priority. Our Key Values to you: Service Motivation Approachability Reliability Trust, we look forward to hearing from you.
Apr 18, 2024
Full time
SEN Home Tutor SMART Education recruits into Teaching Jobs in Birmingham and across the West Midlands, and into Home Tutor jobs across the UK. SMART Education are recruiting teachers to support Young People with SEN. We are looking for passionate, patient, and adaptable teachers to offer both national and alternative curriculum dependant on the YP s needs The SEN Home Tutor roles involves the tutor working in the home setting, this can be the family home or a residential setting for LAC. While working as a home tutor you would be working 1:1 with students from various backgrounds and different needs. Students ages can range from age 11 to further education; however, you will be placed with a student in the key stage you feel most confident and experienced in teaching. You will be responsible for developing engaging lesson plans and activities for the students, every student will have specific learning needs therefore it is vital you are confident in your ability to deliver 1:1 lessons while differentiating where needed. You will be required to: Build a strong rapport with both the YP and their families Support a child with achieving their own goals Liaise closely with the school about the pupil s progress De-escalate sometimes challenging situations Create a calm and positive learning environment Assist with the development and implementation of the Educational Health Care Plan (EHCP) Complete a home tuition report after sessions that outlines progress of the student Facilitate the YP re-engaging in education Location: Halesowen Placement Type: Long term. Supporting students preparing for their GCSEs in science and maths. Pay: £26.62 per hous Working hours: 10 hours per week, plus two hours planning and preparation If you are a teacher, TA, Lecturer, SEN specialist, cover supervisor, or Nursery Nurse and are looking for work opportunities on both a permanent or temporary basis, then call SMART EDUCATION today. You are guaranteed a professional and efficient service from our very experienced and approachable consultants. At SMART EDUCATION exceeding your expectations is our priority. Our Key Values to you: Service Motivation Approachability Reliability Trust, we look forward to hearing from you.
Cleaning Supervisor - Vertas Derbyshire Limited Arden Primary School 15 hours per week, 52 weeks per year Monday to Friday; 06.00am - 09.00am £11.84 per hour Are you a Cleaning Supervisor with experience or would you like to be trained to be an exceptional Cleaning Supervisor? We can help. Would you like to work for a Company who are fanatical about engaging our colleagues, improving their wellbeing and developing their careers? Are you wanting a flexible working life that fits around your schedule? If the answer is yes to the previous questions, your new opportunity is awaiting you; We're looking for a dedicated Cleaning Supervisor who wants to make a difference and thrives in a challenging environment. This is a fantastic opportunity to extend your experience, or to kickstart your career with extensive training in order for you to achieve your career goals. About us: Vertas is one of the fastest growing multi-services facilities management companies in the UK. Our passion is driven by putting our colleagues and customers at the heart of everything we do. The Cleaning Supervisor will have: Great customer service and communication skills. Passion for sustainability. A Team player providing an excellent service across the Vertas Group. The ability to make the best decisions with Vertas in mind. Listening and responding to colleagues, customers and suppliers to achieve the best outcome. The ability to adapt and respond to change in a growing organisation. Main responsibilities include: Supporting and training the cleaning team. To have a hands on approach with cleaning. Liaising with clients and maximising business with a customer service based approach. Arrange cover for holidays/absences. Undertaking cleaning audits. Vertas is committed to safeguarding the welfare of children and the successful candidate will be required to apply for an Enhanced Disclosure from the Disclosure and Barring Service and declare any cautions, convictions, reprimands or final warnings which are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Benefits : Non contractual benefits Lifeworks high street and online discounts Company Pension WeCare 24/7 employee assistance including remote GP and counselling Mental Health First Aiders Vertas Finest Recognition Scheme Annual Making the Difference Awards Refer a friend rewards Personal Development opportunities including Aspire to Inspire and self led learning We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates. This job description is current. It may be amended in any way following consultation with the post holder to take account of changes or anticipated changes in the organisation or management of Vertas Limited.
Apr 17, 2024
Full time
Cleaning Supervisor - Vertas Derbyshire Limited Arden Primary School 15 hours per week, 52 weeks per year Monday to Friday; 06.00am - 09.00am £11.84 per hour Are you a Cleaning Supervisor with experience or would you like to be trained to be an exceptional Cleaning Supervisor? We can help. Would you like to work for a Company who are fanatical about engaging our colleagues, improving their wellbeing and developing their careers? Are you wanting a flexible working life that fits around your schedule? If the answer is yes to the previous questions, your new opportunity is awaiting you; We're looking for a dedicated Cleaning Supervisor who wants to make a difference and thrives in a challenging environment. This is a fantastic opportunity to extend your experience, or to kickstart your career with extensive training in order for you to achieve your career goals. About us: Vertas is one of the fastest growing multi-services facilities management companies in the UK. Our passion is driven by putting our colleagues and customers at the heart of everything we do. The Cleaning Supervisor will have: Great customer service and communication skills. Passion for sustainability. A Team player providing an excellent service across the Vertas Group. The ability to make the best decisions with Vertas in mind. Listening and responding to colleagues, customers and suppliers to achieve the best outcome. The ability to adapt and respond to change in a growing organisation. Main responsibilities include: Supporting and training the cleaning team. To have a hands on approach with cleaning. Liaising with clients and maximising business with a customer service based approach. Arrange cover for holidays/absences. Undertaking cleaning audits. Vertas is committed to safeguarding the welfare of children and the successful candidate will be required to apply for an Enhanced Disclosure from the Disclosure and Barring Service and declare any cautions, convictions, reprimands or final warnings which are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Benefits : Non contractual benefits Lifeworks high street and online discounts Company Pension WeCare 24/7 employee assistance including remote GP and counselling Mental Health First Aiders Vertas Finest Recognition Scheme Annual Making the Difference Awards Refer a friend rewards Personal Development opportunities including Aspire to Inspire and self led learning We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates. This job description is current. It may be amended in any way following consultation with the post holder to take account of changes or anticipated changes in the organisation or management of Vertas Limited.