Senior Account Manager Central London, office-based Specialist Vertical - Insurance 50,000- 70,000 basic ( 100,000- 140,000 OTE uncapped) + Excellent Progression Opportunities + Training Allowance + Bonus Scheme + Employee Share Plan + Private Health Care + Other Great Benefits This is an excellent opportunity for an experienced salesperson to join one of the fibre industry's most well-respected up-and-coming Altnets. This is a great chance to join a business that truly cares about employees' wellness, career progression, and personal development outside of work. The successful candidate will be joining a rapidly growing & dynamic sales team as a specialist in the Insurance vertical. On offer, is an industry-leading benefits package, outstanding earning potential, and uncapped progression opportunities. Do you have experience within Telecoms / Fibre selling to the Insurance industry? Are you seeking the chance to be a part of a company that is trying to build a legacy network and play it's part in London's growth for the future? This ambitious Altnet specialises in full turnkey design, planning, and installation of high-speed commercial full-fibre networks across central London. With a strong inclusive company culture, they are driven to bring highly motivated professionals who are looking to be part of the legacy they are building. Their highly supportive culture breeds progression and development across all divisions and is in line with their growth plans to expand across the market. Now they are looking for a series of Senior Account Managers to join the Sales Team. The ideal candidate will have previous experience in a similar role either within Telecom's/Fibre, working with Insurance end users/customers. You will be the specialist within your vertical, building relationships with stakeholders in the industry, selling the benefits of the products and how they can solve their connectivity challenges. You will be given lots of autonomy in building an effective sales strategy for your specialism, building relationships, and ultimately delivering on sales targets. This is an exciting opportunity to join a forward-thinking company that is making a real name for itself in one of the UK's most lucrative industries. You will have a real opportunity to significantly upskill and build a career within an organisation that puts its people at the centre of everything they do, whilst having a market-leading earning potential. The Role: Building relationships with key stakeholders in your vertical market, showcasing the benefits of the products and how they can solve their connectivity challenges. Attend major conferences and networking events Work closely with marketing, network, CSM, and the build teams to maximise all sales opportunities Drive a vertical-specific sales campaign to be the go-to person within the industry Office based, Central London The Person: Senior Account Manager Experience working within Telecoms/Fibre Track record of delivering and exceeding sales targets Competitive in nature but also collaborative within a team Happy to commute into Central London daily Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Sales, Accounts, Account Management, Account Director, Senior Account Manager, Telco, Connectivity, FTTP, FTTC, FTTB, FTTX, GPON, Chambers, Fibre, Telecoms, Ducts, East London, Central London, London
Apr 20, 2024
Full time
Senior Account Manager Central London, office-based Specialist Vertical - Insurance 50,000- 70,000 basic ( 100,000- 140,000 OTE uncapped) + Excellent Progression Opportunities + Training Allowance + Bonus Scheme + Employee Share Plan + Private Health Care + Other Great Benefits This is an excellent opportunity for an experienced salesperson to join one of the fibre industry's most well-respected up-and-coming Altnets. This is a great chance to join a business that truly cares about employees' wellness, career progression, and personal development outside of work. The successful candidate will be joining a rapidly growing & dynamic sales team as a specialist in the Insurance vertical. On offer, is an industry-leading benefits package, outstanding earning potential, and uncapped progression opportunities. Do you have experience within Telecoms / Fibre selling to the Insurance industry? Are you seeking the chance to be a part of a company that is trying to build a legacy network and play it's part in London's growth for the future? This ambitious Altnet specialises in full turnkey design, planning, and installation of high-speed commercial full-fibre networks across central London. With a strong inclusive company culture, they are driven to bring highly motivated professionals who are looking to be part of the legacy they are building. Their highly supportive culture breeds progression and development across all divisions and is in line with their growth plans to expand across the market. Now they are looking for a series of Senior Account Managers to join the Sales Team. The ideal candidate will have previous experience in a similar role either within Telecom's/Fibre, working with Insurance end users/customers. You will be the specialist within your vertical, building relationships with stakeholders in the industry, selling the benefits of the products and how they can solve their connectivity challenges. You will be given lots of autonomy in building an effective sales strategy for your specialism, building relationships, and ultimately delivering on sales targets. This is an exciting opportunity to join a forward-thinking company that is making a real name for itself in one of the UK's most lucrative industries. You will have a real opportunity to significantly upskill and build a career within an organisation that puts its people at the centre of everything they do, whilst having a market-leading earning potential. The Role: Building relationships with key stakeholders in your vertical market, showcasing the benefits of the products and how they can solve their connectivity challenges. Attend major conferences and networking events Work closely with marketing, network, CSM, and the build teams to maximise all sales opportunities Drive a vertical-specific sales campaign to be the go-to person within the industry Office based, Central London The Person: Senior Account Manager Experience working within Telecoms/Fibre Track record of delivering and exceeding sales targets Competitive in nature but also collaborative within a team Happy to commute into Central London daily Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Sales, Accounts, Account Management, Account Director, Senior Account Manager, Telco, Connectivity, FTTP, FTTC, FTTB, FTTX, GPON, Chambers, Fibre, Telecoms, Ducts, East London, Central London, London
3rd Line Support Engineer London 3 days per week on-site Permanent Up to 65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team, supporting with on-prem activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support to key account. Document all supporting activities within the ticketing system. Troubleshoot software, hardware and network related issues. Collaborate with other teams in the department to make sure all issues resolved efficiently. Install, configure and maintain computer systems and software applications. Key Experience Required: Ability to Design, Build and Support. VMWare vSphere, Horizon VDi and vRealize. MS 365 Apps. Veeam B&R Windows 10 & 11 HPE Server, Storage & Networking Windows Server OSes 10 Zig Thin Client & Re-PurpOS Manage Engine Password Manger SCCM & MDT OPManager If you are interested in this position, please apply directly on LinkedIn with an up to date copy of your CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 20, 2024
Full time
3rd Line Support Engineer London 3 days per week on-site Permanent Up to 65,000 People Source have partnered with a key Managed Service client looking to recruit an experienced 3rd Line Support Engineer to join the London team, supporting with on-prem activity for one of their high-profile clients. This role will require you to work on the client site 3 days per week providing 3rd line support across project related tasks. Key Responsibilities: Provide excellent customer service. Provide 3rd line technical support to key account. Document all supporting activities within the ticketing system. Troubleshoot software, hardware and network related issues. Collaborate with other teams in the department to make sure all issues resolved efficiently. Install, configure and maintain computer systems and software applications. Key Experience Required: Ability to Design, Build and Support. VMWare vSphere, Horizon VDi and vRealize. MS 365 Apps. Veeam B&R Windows 10 & 11 HPE Server, Storage & Networking Windows Server OSes 10 Zig Thin Client & Re-PurpOS Manage Engine Password Manger SCCM & MDT OPManager If you are interested in this position, please apply directly on LinkedIn with an up to date copy of your CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
BUSINESS DEVELOPMENT MANAGER - TELECOMS BURY - NORTH WEST - HYBRID - 2 DAYS IN THE OFFICE UPTO 50,000 + 80,000 OTE + CAR ALLOWANCE + BENEFITS THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well established telecoms business who have been established over 20 years and as part of their ongoing success and expansion are looking for experienced Business Development Managers to join their growing sales team! This is a fantastic opportunity for an experienced Business Development Manager / Sales Executive / Business Development Executive / Telesales Executive / New Business Executive background in Telecoms / Business Broadband / Business mobile to join a rewarding, supportive and growing business at an exciting time in their expansion. THE ROLE: Develop and implement effective sales strategies to generate new business and achieve sales targets. Build and maintain strong relationships with key decision-makers and stakeholders in target organisations. Identify and build relationships with clients through calls, networking, and referrals. Efficiently manage contract negotiations and close deals. Stay informed on developments for accurate sales forecasting. Evaluate market information, competitor activity, and client responses for strategic sales approaches. THE PERSON: Minimum 2 years telesales/business development and proven experience in the telecoms or IT industry is desirable. B2B Sales. Experience in building and growing a pipeline in business and generating sales. Ability to manage objections and use objection handling techniques Outstanding communication skills both written and orally. Reliable and trustworthy candidates with impeccable time keeping and attendance. Target Driven with the ability to work under pressure. Positive, motivational personality with a big-thinking mindset. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2024
Full time
BUSINESS DEVELOPMENT MANAGER - TELECOMS BURY - NORTH WEST - HYBRID - 2 DAYS IN THE OFFICE UPTO 50,000 + 80,000 OTE + CAR ALLOWANCE + BENEFITS THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well established telecoms business who have been established over 20 years and as part of their ongoing success and expansion are looking for experienced Business Development Managers to join their growing sales team! This is a fantastic opportunity for an experienced Business Development Manager / Sales Executive / Business Development Executive / Telesales Executive / New Business Executive background in Telecoms / Business Broadband / Business mobile to join a rewarding, supportive and growing business at an exciting time in their expansion. THE ROLE: Develop and implement effective sales strategies to generate new business and achieve sales targets. Build and maintain strong relationships with key decision-makers and stakeholders in target organisations. Identify and build relationships with clients through calls, networking, and referrals. Efficiently manage contract negotiations and close deals. Stay informed on developments for accurate sales forecasting. Evaluate market information, competitor activity, and client responses for strategic sales approaches. THE PERSON: Minimum 2 years telesales/business development and proven experience in the telecoms or IT industry is desirable. B2B Sales. Experience in building and growing a pipeline in business and generating sales. Ability to manage objections and use objection handling techniques Outstanding communication skills both written and orally. Reliable and trustworthy candidates with impeccable time keeping and attendance. Target Driven with the ability to work under pressure. Positive, motivational personality with a big-thinking mindset. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Technology Risk Assurance (TRA) team sits right at the heart of the Audit practice. We leverage our deep technical expertise to evaluate the risks associated with the use of technology for businesses in a number of sectors - from Consumer Markets, Retail, Technology Media & Telecoms, Natural Resources, Energy & Shipping and Financial Services. We use data analytics procedures to look for trends, anomalies and also understand IT and business processes whilst identifying the risks. It's exciting and interesting work that can include evaluating risks around emerging technologies such as Blockchain, Artificial Intelligence (AI), Robotics Process Automation (RPA) as well as cyber related risks. As part of our TRA team, you'll receive all the support you need to reach your potential and build your technical skills. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Identify and evaluate the design and operating effectiveness of client controls for managing risks around information security, change management, computer operations, and system design and development CISA qualified (Essential), and a professional qualification in finance such as ACA, ACCA or CIMA (desirable) Experience of IT general controls and application control reviews in support of external audit engagements which includes understanding the implications of control deficiencies and approaches to test risk materialisation Experience of supporting external audits companies in a wide range of sectors, including but not limited to - retail, manufacturing, gaming, financial services, technology, public or professional services. Possess strengths that are aligned to the development of TRA, including, but not limited to: collaboration, innovation, communication, decision making, and analytical skills. An interest in technological innovations relevant to audit, and a willingness to learn and adapt skills to become a part of one of BDO's fastest growing teams. Auditing ERP packages such SAP, Oracle & Dynamics AX. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 19, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Technology Risk Assurance (TRA) team sits right at the heart of the Audit practice. We leverage our deep technical expertise to evaluate the risks associated with the use of technology for businesses in a number of sectors - from Consumer Markets, Retail, Technology Media & Telecoms, Natural Resources, Energy & Shipping and Financial Services. We use data analytics procedures to look for trends, anomalies and also understand IT and business processes whilst identifying the risks. It's exciting and interesting work that can include evaluating risks around emerging technologies such as Blockchain, Artificial Intelligence (AI), Robotics Process Automation (RPA) as well as cyber related risks. As part of our TRA team, you'll receive all the support you need to reach your potential and build your technical skills. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Identify and evaluate the design and operating effectiveness of client controls for managing risks around information security, change management, computer operations, and system design and development CISA qualified (Essential), and a professional qualification in finance such as ACA, ACCA or CIMA (desirable) Experience of IT general controls and application control reviews in support of external audit engagements which includes understanding the implications of control deficiencies and approaches to test risk materialisation Experience of supporting external audits companies in a wide range of sectors, including but not limited to - retail, manufacturing, gaming, financial services, technology, public or professional services. Possess strengths that are aligned to the development of TRA, including, but not limited to: collaboration, innovation, communication, decision making, and analytical skills. An interest in technological innovations relevant to audit, and a willingness to learn and adapt skills to become a part of one of BDO's fastest growing teams. Auditing ERP packages such SAP, Oracle & Dynamics AX. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you a confident, enthusiastic and ambitious quick thinker with a high drive to succeed in a fast-paced growing Telecommunications company? This is an excellent opportunity for a skilled Field / Remote Sales Executive to join the South's leading business supplier of Telecoms, IT, Cloud & Technology solutions. All B2B Sales and Account Management backgrounds are welcome. Full training, excellent earning potential and great company benefits are just a few of the things on offer with this opportunity. Role Info: Sales Executive Field Based / Remote Working (2 visits to Worthing HQ per month) £35,000 - £40,000 Base - £70,000 OTE Plus OTE and Car Allowance & Benefits Company: Pioneers in the UK telecommunications and office technology industry Our Mission: Helping businesses scale and implement telecommunication and IT technology to increase productivity and reduce costs. About us: We are proud to be widely known as a leading supplier of Telephony, IT & Tech solutions across the UK & Europe with a history dating back to 1994. We offer our products & services to a wide spectrum of customers, ranging from SMEs to multi-national organisations. We ensure that our clients receive the highest level of service through our project approach, from discovering an organisation s unique requirements to delivering innovative business outcomes which are synonymous with our brand. We invest in our staff with unrivalled experience and skill sets, enabling us to deliver outstanding service, they put us on top! The Sales Executive Opportunity: We are looking for passionate and driven Sales People to join our successful team based in Sussex. You will be provided with leads but also have the opportunity to self generate leads as well. You will organise to visit customers on site and promote and sell our portfolio of products. Most of your role will be working in the field and from home, however you will be expected to attend the offices a few times a month for meetings and training as and when required. In this challenging and demanding role, we offer full training and excellent earning potential with great company benefits. Key Responsibilities: + Planning and calling new prospects and developing new opportunities + Scheduling and attending meetings with decision-makers + Delivering presentations online and face-to-face + Maintaining clear customer records on company CRM + Listening to customer requirements and creating detailed proposal documents + Meeting or exceeding personal sales targets + Working closely with various departments within the company to ensure the smooth delivery of projects and installations + Full product training, we will support you to learn and develop your knowledge of our Telecoms products and give you the confidence to provide customers with account management service and consultative sales processes About you: + Prior experience in B2B sales is a must (minimum 3 years) + Solid experience within the telecoms sector + A high degree of self-motivation, ambition, and energy + Excellent communication skills + A positive, confident, and determined approach + Ability to build strong client relationships + Skills to work both independently and as part of a team + Resilience and the ability to cope with rejection + Capability to flourish in a competitive environment + Good level of numeracy + Excellent presentation skills + Microsoft 365 competency + Full UK Driving License + Right to work in the UK Nice to haves: + Competent on Microsoft Office + Knowledge of CRM (Autotask) + Knowledge of Unified Communications Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Manager, Sales Representative, Sales Consultant, Sales Specialist, Account Executive, Sales Advisor, Sales Coordinator, Sales Manager, Territory Manager, Key Account Manager, Inside Sales Representative, Outside Sales Representative, Business Development Executive, Telecommunications, Cloud Tech, IT Sales, Telecoms Sales. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Work on the Itential Automation Platform including build of workflows, Operations Manager Automation, and JSON Transformations. Experience deploying servers, network devices and building scripts/apps using own or open-source libraries. Python, Django experience with scripting is necessary. Client Details My client - an organisation in the Telecommunications sector are looking for a Network Automation Engineer (Python, Django)- join their site in Staines 100% remotely on an initial 12-month contract! Description The successful candidate for the Network Automation Engineer (Python, Django)- Telecommunications Sector 12-month fully remote contract role will fulfil the following responsibilities: Ensure quality adherence. Ensure best practices while meeting non-functional requirements. Validate architecture that is defined and communicated. Identify key engagement and solution risks and define mitigation strategies. Maintain an understanding of long-term company strategy and ensure that designs will enable projects to meet the changing industry/competitive demand. Implement and recommend viable architectural approaches that support long term maintainability, extensibility, and inter-operability of enterprise applications. Review requirements, and work with necessary teams, ensuring there is agreement on what software is to be built and implemented. Synthesize design, incorporate review comments, and provide critical review of other designs. Build and test code to validate functionality against requirements. Triage incoming items to validate reported issues and ensure reproducibility. Develop and maintain strong, positive relationships with customers, vendors, peers, and other employees. Participate in project retrospectives and contribute to continuous improvement of the software development life cycle. Stay current on technologies. Show accountability and ownership for the work undertaken. Provide leadership and mentoring for other engineers Profile To be considered for the Network Automation Engineer (Python, Django)- Telecommunications Sector 12-month fully remote contract role the candidate must present evidence of the following: Strong Python scripting experience Understanding of Itential Automation Platform including build of workflows, Operations Manager Automation, and JSON Transformations Experience deploying servers, network devices and building scripts/apps using own or open-source libraries. Knowledge and experience working with JSON. Knowledge and experience working with RESTful APIs. Experience in JavaScript, security, and performance issues with browsers helpful Experience and Proficiency with one of these: Javascript, Python, bash scripting, or java Knowledge of linux environment and troubleshooting using the linux command line Knowledge of basic networking concepts Experience in Django development Expertise in Yang Experience building Cloud Nativ or Hybrid applications using Azure or another public cloud. Experience in customer-facing leadership roles Strong communication skills Experience providing technical leadership on network implementation projects. Experience and Proficiency in T-SQL and SQL Server with some basic DBA skills Knowledge and application of object-oriented design principles A good understanding of IT environments including networking, server technologies, databases, security, and performance. Agile methodology and technical lead experience would be advantageous. Experience with Ansible playbook creation, creating/using roles, and Ansible inventory management. Experience managing and using Ansible Automation Platform (formerly Ansible Tower) Relational database knowledge Experience in BDD Experience in CI/CD based sw development Strong software development skills with an emphasis on Python or Javascript programming Strong understanding of REST API methodology Strong understanding of software development lifecycle Knowledge or experience with cisco IOS IOSXR devices knowledge of Element management system (ems) and network management system (nms) ability to login to a cisco device and execute commands and debug basic understanding of l3 and l2 protocols - l3vpn, bgp, isis etc Job Offer 12 month outside IR35 contract fully remote. Day rate between £550- 700 daily. Opportunity to work on site in Staines or other locations if this is the preference rather than working remotely from home. Test your Python, Django skills, automation skills e.g. with Itential and core networking experience to work for a industry-leading Technology & Telecoms company.
Apr 19, 2024
Full time
Work on the Itential Automation Platform including build of workflows, Operations Manager Automation, and JSON Transformations. Experience deploying servers, network devices and building scripts/apps using own or open-source libraries. Python, Django experience with scripting is necessary. Client Details My client - an organisation in the Telecommunications sector are looking for a Network Automation Engineer (Python, Django)- join their site in Staines 100% remotely on an initial 12-month contract! Description The successful candidate for the Network Automation Engineer (Python, Django)- Telecommunications Sector 12-month fully remote contract role will fulfil the following responsibilities: Ensure quality adherence. Ensure best practices while meeting non-functional requirements. Validate architecture that is defined and communicated. Identify key engagement and solution risks and define mitigation strategies. Maintain an understanding of long-term company strategy and ensure that designs will enable projects to meet the changing industry/competitive demand. Implement and recommend viable architectural approaches that support long term maintainability, extensibility, and inter-operability of enterprise applications. Review requirements, and work with necessary teams, ensuring there is agreement on what software is to be built and implemented. Synthesize design, incorporate review comments, and provide critical review of other designs. Build and test code to validate functionality against requirements. Triage incoming items to validate reported issues and ensure reproducibility. Develop and maintain strong, positive relationships with customers, vendors, peers, and other employees. Participate in project retrospectives and contribute to continuous improvement of the software development life cycle. Stay current on technologies. Show accountability and ownership for the work undertaken. Provide leadership and mentoring for other engineers Profile To be considered for the Network Automation Engineer (Python, Django)- Telecommunications Sector 12-month fully remote contract role the candidate must present evidence of the following: Strong Python scripting experience Understanding of Itential Automation Platform including build of workflows, Operations Manager Automation, and JSON Transformations Experience deploying servers, network devices and building scripts/apps using own or open-source libraries. Knowledge and experience working with JSON. Knowledge and experience working with RESTful APIs. Experience in JavaScript, security, and performance issues with browsers helpful Experience and Proficiency with one of these: Javascript, Python, bash scripting, or java Knowledge of linux environment and troubleshooting using the linux command line Knowledge of basic networking concepts Experience in Django development Expertise in Yang Experience building Cloud Nativ or Hybrid applications using Azure or another public cloud. Experience in customer-facing leadership roles Strong communication skills Experience providing technical leadership on network implementation projects. Experience and Proficiency in T-SQL and SQL Server with some basic DBA skills Knowledge and application of object-oriented design principles A good understanding of IT environments including networking, server technologies, databases, security, and performance. Agile methodology and technical lead experience would be advantageous. Experience with Ansible playbook creation, creating/using roles, and Ansible inventory management. Experience managing and using Ansible Automation Platform (formerly Ansible Tower) Relational database knowledge Experience in BDD Experience in CI/CD based sw development Strong software development skills with an emphasis on Python or Javascript programming Strong understanding of REST API methodology Strong understanding of software development lifecycle Knowledge or experience with cisco IOS IOSXR devices knowledge of Element management system (ems) and network management system (nms) ability to login to a cisco device and execute commands and debug basic understanding of l3 and l2 protocols - l3vpn, bgp, isis etc Job Offer 12 month outside IR35 contract fully remote. Day rate between £550- 700 daily. Opportunity to work on site in Staines or other locations if this is the preference rather than working remotely from home. Test your Python, Django skills, automation skills e.g. with Itential and core networking experience to work for a industry-leading Technology & Telecoms company.
Location: East Dorset Salary : Up to £45K DOE Hours : 8.30am-5pm Mon-Fri Benefits : 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established Telecoms and IT solutions client who are now looking to recruit an Operations Manager to join their growing team. The Operations Manager role will suit someone with a Technical, IT or Telecoms background with strong people management skills. Within this vital role you will be responsible for overseeing and developing their IT and Telecoms technical department, that is responsible for implementing and supporting the solutions that our client supply. The role is integral to delivering the quality of services and support that have given the Company an excellent reputation within the local customer base. There is a great opportunity to play an important role in the development of the services and strategy of the department and the company as a whole in an ever-developing marketplace and as they continue to evolve and grow as a business. Key Responsibilities: Managing and developing a team of ten plus staff including helpdesk and field engineers. Carrying out a regular structured review process. Developing and overseeing staff training plans. Managing and developing systems and processes. Identifying opportunities to improve operations and developing/executing these as projects where appropriate. Driving sales opportunities from technical operations. Upholding and cultivating the culture of the Company. Integrating staff and processes with other departments and into the overall business strategy. Working closely with Senior Management Team to make plans and strategies for the development of the department and the business. The successful candidate will have: Proven people management skills Knowledge of IT and Telecoms Solutions Proven experience of improving service delivery in terms of quality and efficiency Ability to lead and develop a team of technical staff Ability to be calm and effective in reactive and pressurized situations Proactive in finding opportunities to develop staff, services and processes Ability to instil a positive ethos of teamwork, customer service and responsibility A blend of commercial, service and technical awareness and understanding Ability to plan and manage resources effectively Ability to build rapport and relationships with staff, customers and suppliers alike
Apr 19, 2024
Full time
Location: East Dorset Salary : Up to £45K DOE Hours : 8.30am-5pm Mon-Fri Benefits : 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established Telecoms and IT solutions client who are now looking to recruit an Operations Manager to join their growing team. The Operations Manager role will suit someone with a Technical, IT or Telecoms background with strong people management skills. Within this vital role you will be responsible for overseeing and developing their IT and Telecoms technical department, that is responsible for implementing and supporting the solutions that our client supply. The role is integral to delivering the quality of services and support that have given the Company an excellent reputation within the local customer base. There is a great opportunity to play an important role in the development of the services and strategy of the department and the company as a whole in an ever-developing marketplace and as they continue to evolve and grow as a business. Key Responsibilities: Managing and developing a team of ten plus staff including helpdesk and field engineers. Carrying out a regular structured review process. Developing and overseeing staff training plans. Managing and developing systems and processes. Identifying opportunities to improve operations and developing/executing these as projects where appropriate. Driving sales opportunities from technical operations. Upholding and cultivating the culture of the Company. Integrating staff and processes with other departments and into the overall business strategy. Working closely with Senior Management Team to make plans and strategies for the development of the department and the business. The successful candidate will have: Proven people management skills Knowledge of IT and Telecoms Solutions Proven experience of improving service delivery in terms of quality and efficiency Ability to lead and develop a team of technical staff Ability to be calm and effective in reactive and pressurized situations Proactive in finding opportunities to develop staff, services and processes Ability to instil a positive ethos of teamwork, customer service and responsibility A blend of commercial, service and technical awareness and understanding Ability to plan and manage resources effectively Ability to build rapport and relationships with staff, customers and suppliers alike
This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact they do for the business. Client Details This client is a UK provider of telecommunications. Description Supporting Service Management: Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate and up-to-date, maintaining the level of service support required. Identify the relevant On-boarding requirements for new customers; agreeing and documenting a joint plan between the customer and internal stakeholders on which on-boarding modules need to be delivered. Demonstrate a strong sense of urgency in meeting customer needs. Liaise with the customer to provide regular monthly/quarterly plans on performance against SLA, forecasting for capacity and equipment to support revenue generation. Champion Service and Support in projects, developing a strong understanding of projects impacting your customers, ensuring service impact is always minimised and pre-agreed. Act as the interface between the customer and business support functions where necessary to provide timely responses and resolution to escalations and customer queries. Technical : Act as the interface between the customer and the technical organisation for Technical Deployment and rollout activities. Responsible for identifying customer training requirements and providing in-person training where required. Identify customer knowledge gaps, agree, and document a joint plan between relevant internal stakeholders and the customer to close gaps and upskill the customer supporting full adoption of all services. Promote an urgent response culture. Work to continually train and support customer competency, building confidence in services and their ability to deliver all desired outcomes. Supporting Business Growth Develop a good understanding of the customers' business to help ensure best value out of the satellite network. Be a trusted advisor for your customers and an expert on what we offer. Able to confidently discuss and demonstrate the power of the network. Develop customer relationships that promote retention and loyalty working closely with customers to ensure they are satisfied with the services they receive, while quickly addressing any barriers/areasof dissatisfaction. Interpret customers' requirements to the Solution Architects and Product Delivery teams by communicating the customers' requirements and liaising with the customer where necessary to support the solution design. Work with virtual bid teams to support delivery of customer proposals and contracts when required. Profile KEY SKILLS AND EXPERIENCE Essential: Overall experience of 5-7 years with a minimum 3 years' experience in a Customer Service Management / Service Delivery role, preferably in the communications domain. Passionate about satellite technology and comfortable with technical lingo. Excellent customer facing/customer service skills with a passion for Service Improvement. A true team player who can work collaboratively with all levels across the organisation. Excellent People and relationship management skills. Able to multi-task, highly organised having demonstrated ability to prioritise when under pressure. Ability to travel on short notice for short term assignments. This is a customer-facing role that may require ad-hoc travel to customer locations, based on the needs of the business. Resourceful with a proactive approach and ability to work on own initiative when required. Self-motivation and able to take responsibility with a passion to learn. Desirable : A relevant degree in engineering, telecommunications, or similar qualification. Relevant technical experience with VSAT and communications platforms. Training will also be provided as part of this role. Relevant work experience at a satellite operator or satellite service provider. Experience in ITIL (Certification) Job Offer This role is offering up to £55,000 + 10% bonus and benefits. This is a hybrid role - 2 days a week are required on site. This role is seeking someone with exceptional communication skills and good understanding of Technical Service Delivery across the telecoms industry.
Apr 19, 2024
Full time
This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact they do for the business. Client Details This client is a UK provider of telecommunications. Description Supporting Service Management: Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate and up-to-date, maintaining the level of service support required. Identify the relevant On-boarding requirements for new customers; agreeing and documenting a joint plan between the customer and internal stakeholders on which on-boarding modules need to be delivered. Demonstrate a strong sense of urgency in meeting customer needs. Liaise with the customer to provide regular monthly/quarterly plans on performance against SLA, forecasting for capacity and equipment to support revenue generation. Champion Service and Support in projects, developing a strong understanding of projects impacting your customers, ensuring service impact is always minimised and pre-agreed. Act as the interface between the customer and business support functions where necessary to provide timely responses and resolution to escalations and customer queries. Technical : Act as the interface between the customer and the technical organisation for Technical Deployment and rollout activities. Responsible for identifying customer training requirements and providing in-person training where required. Identify customer knowledge gaps, agree, and document a joint plan between relevant internal stakeholders and the customer to close gaps and upskill the customer supporting full adoption of all services. Promote an urgent response culture. Work to continually train and support customer competency, building confidence in services and their ability to deliver all desired outcomes. Supporting Business Growth Develop a good understanding of the customers' business to help ensure best value out of the satellite network. Be a trusted advisor for your customers and an expert on what we offer. Able to confidently discuss and demonstrate the power of the network. Develop customer relationships that promote retention and loyalty working closely with customers to ensure they are satisfied with the services they receive, while quickly addressing any barriers/areasof dissatisfaction. Interpret customers' requirements to the Solution Architects and Product Delivery teams by communicating the customers' requirements and liaising with the customer where necessary to support the solution design. Work with virtual bid teams to support delivery of customer proposals and contracts when required. Profile KEY SKILLS AND EXPERIENCE Essential: Overall experience of 5-7 years with a minimum 3 years' experience in a Customer Service Management / Service Delivery role, preferably in the communications domain. Passionate about satellite technology and comfortable with technical lingo. Excellent customer facing/customer service skills with a passion for Service Improvement. A true team player who can work collaboratively with all levels across the organisation. Excellent People and relationship management skills. Able to multi-task, highly organised having demonstrated ability to prioritise when under pressure. Ability to travel on short notice for short term assignments. This is a customer-facing role that may require ad-hoc travel to customer locations, based on the needs of the business. Resourceful with a proactive approach and ability to work on own initiative when required. Self-motivation and able to take responsibility with a passion to learn. Desirable : A relevant degree in engineering, telecommunications, or similar qualification. Relevant technical experience with VSAT and communications platforms. Training will also be provided as part of this role. Relevant work experience at a satellite operator or satellite service provider. Experience in ITIL (Certification) Job Offer This role is offering up to £55,000 + 10% bonus and benefits. This is a hybrid role - 2 days a week are required on site. This role is seeking someone with exceptional communication skills and good understanding of Technical Service Delivery across the telecoms industry.
IT Manager required by large independent builders' merchant chain, based in Boscombe, Bournemouth. As a family run business with a turnover of circa £90M we can offer you a great working environment, excellent pension, generous staff discount scheme and a competitive salary depending on your expertise and experience. The IT Manager plays a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout the customer and supplier lifecycle, making effective management critical to our business operating successfully.Working with our third party suppliers and support contracts, you will be responsible for overseeing the support & maintenance of the Group's IT infrastructure, including networks, servers, and storage systems. As well as an in depth knowledge of IT Systems, you will be able to demonstrate a desire and genuine interest to stay up to date with the latest developments regarding business IT ecosystems, recommending and implementing the latest solutions to enhance productivity and competitiveness . First class communication and interpersonal skills are essential as maintaining successful relationships and negotiating with the vendor contracts as well as resolving disputes is a major part of the role. Based at the Head Office, you will be expected to travel to appointments and company locations throughout the South and South West.Responsibilities:-Maintain and secure network/digital operations, avoiding downtime and implementing disaster recovery plans.-Recognise the opportunities, reasoning, and procedures for updating support processes, software applications and hardware.-Manage support staff and vendor contracts (third-party support contracts, software contracts, insurance renewals etc).-React to day-to-day support, operational and maintenance requirements of the group - including telecoms-Project manage the design and implementation of new systems, technologies, artificial intelligence, and depot requirements.Experience and Skills:-Previous experience in a similar role i.e. IT Manager, Systems Manager, etc.-In depth knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery-Experience of management and development of small IT team-Strong communication skills and proven ability to build relationships with senior stakeholders and colleagues-Demonstrate need to understand requirements to deliver short term needs whilst planning for long term strategies-Experience of business projects (upgrades or migrations of new systems)Apply Now with your CV and a Covering Note outlining what expertise you will bring to our company.
Apr 19, 2024
Full time
IT Manager required by large independent builders' merchant chain, based in Boscombe, Bournemouth. As a family run business with a turnover of circa £90M we can offer you a great working environment, excellent pension, generous staff discount scheme and a competitive salary depending on your expertise and experience. The IT Manager plays a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout the customer and supplier lifecycle, making effective management critical to our business operating successfully.Working with our third party suppliers and support contracts, you will be responsible for overseeing the support & maintenance of the Group's IT infrastructure, including networks, servers, and storage systems. As well as an in depth knowledge of IT Systems, you will be able to demonstrate a desire and genuine interest to stay up to date with the latest developments regarding business IT ecosystems, recommending and implementing the latest solutions to enhance productivity and competitiveness . First class communication and interpersonal skills are essential as maintaining successful relationships and negotiating with the vendor contracts as well as resolving disputes is a major part of the role. Based at the Head Office, you will be expected to travel to appointments and company locations throughout the South and South West.Responsibilities:-Maintain and secure network/digital operations, avoiding downtime and implementing disaster recovery plans.-Recognise the opportunities, reasoning, and procedures for updating support processes, software applications and hardware.-Manage support staff and vendor contracts (third-party support contracts, software contracts, insurance renewals etc).-React to day-to-day support, operational and maintenance requirements of the group - including telecoms-Project manage the design and implementation of new systems, technologies, artificial intelligence, and depot requirements.Experience and Skills:-Previous experience in a similar role i.e. IT Manager, Systems Manager, etc.-In depth knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery-Experience of management and development of small IT team-Strong communication skills and proven ability to build relationships with senior stakeholders and colleagues-Demonstrate need to understand requirements to deliver short term needs whilst planning for long term strategies-Experience of business projects (upgrades or migrations of new systems)Apply Now with your CV and a Covering Note outlining what expertise you will bring to our company.
Job Title: Head of Telecoms and Spectrum Policy (Maternity Cover) Location: London / Hybrid Salary : £45,000 - £60,000 per annum based upon experience plus comprehensive benefits Job Type: Maternity Cover (Fixed Term), Full Time techUK & UK Spectrum Policy Forum overview: Our Telecoms Programme brings together government, the regulator, telecom companies and stakeholders to help the UK maximise the benefits of adopting advanced communications services, maintain confidence in the security and resilience of our networks, and explore future telecoms. We do so to lower the cost to the sector of deployment, spur innovation and unlock value for all parties in connectivity. This is delivered through a mix of thought leadership, multilateral engagement and ecosystem building. techUK houses several special purpose vehicles, including the UK Spectrum Policy Forum (SPF). The purpose of the Spectrum Policy Forum is to be a pro-active industry-led sounding board to UK Government and Ofcom on future policy and approaches on spectrum and a cross-industry agent for promoting the role of spectrum in society and the maximisation of its economic and social value to the UK. Role purpose: We are seeking an experienced leader and driven individual to lead techUK's Telecoms workstream and the SPF. This high-profile role provides an opportunity to develop crisp telecoms policy, regulatory and market development proposals to help grow the UK's connectivity sector and deliver world-class digital infrastructure. The successful candidate will be at the heart of key debates between government, regulators, and the increasingly diverse market segments with an interest in telecoms, as well as act as techUK's external voice on connectivity issues. This role would suit an articulate and enthusiastic individual, with the ability to lead engagement on policy consultations and the delivery of projects and events; balancing the campaign-based focus of techUK's telecoms programme with the more evidence and report-based work of the UK SPF. The position requires the ability to work with a large and diverse selection of external stakeholders, manage work spanning the full range of telecoms policy issues, undertake and commission analysis of complex issues coupled with the ability to communicate and promote this analysis clearly and effectively to a broad audience. You would be responsible for financial targets in these two areas as well as line management responsibility for two Programme Managers. You would report into the Director of Markets and be a part of techUK's senior management layer. Key Responsibilities: Provide strategic leadership, direction and management of the Communications Infrastructure and Services Programme and UK Spectrum Policy Forum, managing the work of the relevant Programme Managers Deliver the financial targets for membership, retention and grant-funding as required Champion and represent the views of techUK and its members during multilateral engagement with government departments and key stakeholders. Build and maintain relationships with key stakeholders in government, including the Department for Science, Technology and Innovation (DSIT), opposition, public sector bodies and the regulator Be a knowledgeable, informed and trusted single point of contact for techUK staff and members on issues related to telecoms, digital infrastructure and spectrum Manage and deliver regular meetings of techUK's Communications Infrastructure and Services Council, Working Groups, Committees and TSA Industry Sessions, working with relevant Programme Managers and Team Assistant Foster a cohesive ecosystem for members and wider industry through a diverse events programme, briefings, meetings and workshops; programme activity and content Lead the development and management of projects, white papers, policy positions, briefings and consultation responses that aim to resolve shared challenges between the telecoms industry and the wider economy. This includes the commissioning of external research studies for the UK SPF Skills, Knowledge and Expertise: Essential Knowledge and Experience: A strong interest in telecoms and spectrum policy, including the technologies and market dynamics within the digital infrastructure sector A proven understanding of the key issues and challenges facing the UK telecoms sector, including the policy and regulatory approaches impacting the sector In-depth knowledge of public policy and public affairs Experience of responding to government and Parliamentary consultations including managing a consultation process and writing formal responses Experience of developing, managing and running flagship events as well as briefings, and webinars for a wide range of stakeholders, ensuring accuracy and attention to detail Experience of public speaking at a range of events and meetings, and acting as a representative for an organisation Ability to develop and then effectively communicate messages to a broad range of stakeholders and draft policy positions on their behalf Please click on the APPLY button to send your CV for this role. Candidates with experience of; Policy Manager, Public Affairs, Technology Programme Manager, Technology Policy Manager, Telecoms Programme Manager, Technology Policy Manager, Telecoms Advisor, Spectrum Policy, Spectrum Policy Manager may also be considered for this role.
Apr 18, 2024
Full time
Job Title: Head of Telecoms and Spectrum Policy (Maternity Cover) Location: London / Hybrid Salary : £45,000 - £60,000 per annum based upon experience plus comprehensive benefits Job Type: Maternity Cover (Fixed Term), Full Time techUK & UK Spectrum Policy Forum overview: Our Telecoms Programme brings together government, the regulator, telecom companies and stakeholders to help the UK maximise the benefits of adopting advanced communications services, maintain confidence in the security and resilience of our networks, and explore future telecoms. We do so to lower the cost to the sector of deployment, spur innovation and unlock value for all parties in connectivity. This is delivered through a mix of thought leadership, multilateral engagement and ecosystem building. techUK houses several special purpose vehicles, including the UK Spectrum Policy Forum (SPF). The purpose of the Spectrum Policy Forum is to be a pro-active industry-led sounding board to UK Government and Ofcom on future policy and approaches on spectrum and a cross-industry agent for promoting the role of spectrum in society and the maximisation of its economic and social value to the UK. Role purpose: We are seeking an experienced leader and driven individual to lead techUK's Telecoms workstream and the SPF. This high-profile role provides an opportunity to develop crisp telecoms policy, regulatory and market development proposals to help grow the UK's connectivity sector and deliver world-class digital infrastructure. The successful candidate will be at the heart of key debates between government, regulators, and the increasingly diverse market segments with an interest in telecoms, as well as act as techUK's external voice on connectivity issues. This role would suit an articulate and enthusiastic individual, with the ability to lead engagement on policy consultations and the delivery of projects and events; balancing the campaign-based focus of techUK's telecoms programme with the more evidence and report-based work of the UK SPF. The position requires the ability to work with a large and diverse selection of external stakeholders, manage work spanning the full range of telecoms policy issues, undertake and commission analysis of complex issues coupled with the ability to communicate and promote this analysis clearly and effectively to a broad audience. You would be responsible for financial targets in these two areas as well as line management responsibility for two Programme Managers. You would report into the Director of Markets and be a part of techUK's senior management layer. Key Responsibilities: Provide strategic leadership, direction and management of the Communications Infrastructure and Services Programme and UK Spectrum Policy Forum, managing the work of the relevant Programme Managers Deliver the financial targets for membership, retention and grant-funding as required Champion and represent the views of techUK and its members during multilateral engagement with government departments and key stakeholders. Build and maintain relationships with key stakeholders in government, including the Department for Science, Technology and Innovation (DSIT), opposition, public sector bodies and the regulator Be a knowledgeable, informed and trusted single point of contact for techUK staff and members on issues related to telecoms, digital infrastructure and spectrum Manage and deliver regular meetings of techUK's Communications Infrastructure and Services Council, Working Groups, Committees and TSA Industry Sessions, working with relevant Programme Managers and Team Assistant Foster a cohesive ecosystem for members and wider industry through a diverse events programme, briefings, meetings and workshops; programme activity and content Lead the development and management of projects, white papers, policy positions, briefings and consultation responses that aim to resolve shared challenges between the telecoms industry and the wider economy. This includes the commissioning of external research studies for the UK SPF Skills, Knowledge and Expertise: Essential Knowledge and Experience: A strong interest in telecoms and spectrum policy, including the technologies and market dynamics within the digital infrastructure sector A proven understanding of the key issues and challenges facing the UK telecoms sector, including the policy and regulatory approaches impacting the sector In-depth knowledge of public policy and public affairs Experience of responding to government and Parliamentary consultations including managing a consultation process and writing formal responses Experience of developing, managing and running flagship events as well as briefings, and webinars for a wide range of stakeholders, ensuring accuracy and attention to detail Experience of public speaking at a range of events and meetings, and acting as a representative for an organisation Ability to develop and then effectively communicate messages to a broad range of stakeholders and draft policy positions on their behalf Please click on the APPLY button to send your CV for this role. Candidates with experience of; Policy Manager, Public Affairs, Technology Programme Manager, Technology Policy Manager, Telecoms Programme Manager, Technology Policy Manager, Telecoms Advisor, Spectrum Policy, Spectrum Policy Manager may also be considered for this role.
Account Manager Location: Manchester, M15 5RL Working Style: 4 days per week in the office Contract: Permanent, Mon-Fri Salary: £35,000 basic with OTE of circa. £70,000 Position I've been chatting with an exciting company that's all about providing top-notch networking and cloud communication infrastructure. They're on the lookout to expand their team. This role offers hybrid working with 3 days in their lovely Central Manchester office. They are currently seeking a motivated Junior Account Manager or experienced account manager. You will be a crucial part of their team, where you won't just handle accounts, but really hone the craft of nurturing and expanding their customer base. Salary: £35,000 basic with OTE of circa. £70,000 The ideal candidate will have: * Telecoms experience required * Proven Account Manager in high-performing teams * Sales experience in Cloud, Connectivity, Hosted Voice, Cyber Security, or other managed services * Ability to generate profitable, long-term business through effective account planning * Exceptional skills in sales opportunity identification, lead qualification, and target surpassing * Expertise in research, networking, and relationship building * Industry awareness to identify market trends, threats, and opportunities If this sounds of interest and you would like to learn more, please apply online.
Apr 18, 2024
Full time
Account Manager Location: Manchester, M15 5RL Working Style: 4 days per week in the office Contract: Permanent, Mon-Fri Salary: £35,000 basic with OTE of circa. £70,000 Position I've been chatting with an exciting company that's all about providing top-notch networking and cloud communication infrastructure. They're on the lookout to expand their team. This role offers hybrid working with 3 days in their lovely Central Manchester office. They are currently seeking a motivated Junior Account Manager or experienced account manager. You will be a crucial part of their team, where you won't just handle accounts, but really hone the craft of nurturing and expanding their customer base. Salary: £35,000 basic with OTE of circa. £70,000 The ideal candidate will have: * Telecoms experience required * Proven Account Manager in high-performing teams * Sales experience in Cloud, Connectivity, Hosted Voice, Cyber Security, or other managed services * Ability to generate profitable, long-term business through effective account planning * Exceptional skills in sales opportunity identification, lead qualification, and target surpassing * Expertise in research, networking, and relationship building * Industry awareness to identify market trends, threats, and opportunities If this sounds of interest and you would like to learn more, please apply online.
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Director of Presales Solution Architecture Remote - EMEA / Commercial Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!) If you've banked online, used an app to check the news, or perhaps even driven a connected car, API's, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent - even Antarctica. Our Mission Tyk is on a mission to connect every system in the world. We've started by building an API Management platform. Total flexibility, default remote, radical responsibility We offer unlimited paid holidays and remote working from anywhere in the world , for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. If this sounds like an environment that you believe could work for you then read on to find out more: The role: Tyk is actively seeking an accomplished and dynamic Director of Solution Architecture to lead and inspire our team of Solution Architects. As a key player in our EMEA Commercial Team, you will drive team development, foster a customer-centric culture, and achieve strategic goals. If you are a seasoned professional with a proven track record in technical leadership, customer engagement, and team management, we want to hear from you! Here's what you'll be getting up to: As the Director of Solution Architecture for our EMEA team you will: Manage and lead Solution Architects, overseeing their technical development Lead the development and execution of skill and personal development plans for the Solution Architecture Team. Ensure the proficiency of Solutions Architect specialists in effectively engaging with clients and prospects. Identify and nurture region-specific skills to comprehensively cover the entire technical stack. Provide training and equip Presales, Customer, and Channel Solution Architects for their respective roles. Develop assets, artifacts, and processes to elevate the team's operational standards. Review high-value customer engagements and execute success plans Enable Solution Architects to deliver a best-in-class customer experience. Cultivate and promote a proactive customer experience culture within the team. Serve as a regional point of escalation for technical support, providing guidance in high-value customer situations. Share team successes, aligning them with goals, targets, and expectations. Contribute to Tyk's market visibility through asset creation and active participation in events. Conduct stakeholder meetings to represent the customer and design shared processes Maintain accurate KPIs and OKRs Collaborate with the VP of Sales to set individual and team goals, regional revenue, and customer KPIs. Establish and drive OKRs for the regional Solution Architecture team. Collaborate with the VP of Sales to meet regional revenue targets Standardise processes and assets in collaboration with other Directors of Solution Architecture. Advocate for best practices and effectively communicate complex technical requirements to internal teams. Support other teams through constructive feedback, challenge, and knowledge sharing. Contribute to business projects, GTM processes, and future growth plans. Engage directly with engineers and users to inform product and company vision. Here's what we're looking for: Extensive expertise within solution architecture, cloud-native principles, and internet foundations. Solid experience as a people manager, developing high-performing teams. Background in solution architecture and knowledge of software development practices. Proficiency in Linux, scripting, internet technologies, and databases. Strong understanding of DevOps, deployment practices, and relevant technologies. Comprehensive experience in backend engineering or solution architecture for complex systems. Familiarity with K8s, EC2, AKS, Docker, GoLang, gRPC, GraphQL, SSL/TLS, Caching, Redis, Mongo, CI/CD. Proven experience defining, managing, and enabling successful proof of concepts. Advantageous: experience in Go, C, or C++ and domain expertise in API Management. Here's why you should join us: Everyone has unlimited paid holiday. We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all. Employee share scheme Generous maternity and paternity leave Company retreats We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better! Our values tell the story of Tyk - here's how: It's ok to screw up! We've found that it's often the 'stupid' or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have! The only stupid idea, is the untested one! It's in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we'd do it again! Trust starts with you - make it count! Trust is a two-way street - instill it from day one! We have each other's back - we're all on the same team. Think before you speak or act. Make things, better! Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see. Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Apr 16, 2024
Full time
Director of Presales Solution Architecture Remote - EMEA / Commercial Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!) If you've banked online, used an app to check the news, or perhaps even driven a connected car, API's, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent - even Antarctica. Our Mission Tyk is on a mission to connect every system in the world. We've started by building an API Management platform. Total flexibility, default remote, radical responsibility We offer unlimited paid holidays and remote working from anywhere in the world , for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. If this sounds like an environment that you believe could work for you then read on to find out more: The role: Tyk is actively seeking an accomplished and dynamic Director of Solution Architecture to lead and inspire our team of Solution Architects. As a key player in our EMEA Commercial Team, you will drive team development, foster a customer-centric culture, and achieve strategic goals. If you are a seasoned professional with a proven track record in technical leadership, customer engagement, and team management, we want to hear from you! Here's what you'll be getting up to: As the Director of Solution Architecture for our EMEA team you will: Manage and lead Solution Architects, overseeing their technical development Lead the development and execution of skill and personal development plans for the Solution Architecture Team. Ensure the proficiency of Solutions Architect specialists in effectively engaging with clients and prospects. Identify and nurture region-specific skills to comprehensively cover the entire technical stack. Provide training and equip Presales, Customer, and Channel Solution Architects for their respective roles. Develop assets, artifacts, and processes to elevate the team's operational standards. Review high-value customer engagements and execute success plans Enable Solution Architects to deliver a best-in-class customer experience. Cultivate and promote a proactive customer experience culture within the team. Serve as a regional point of escalation for technical support, providing guidance in high-value customer situations. Share team successes, aligning them with goals, targets, and expectations. Contribute to Tyk's market visibility through asset creation and active participation in events. Conduct stakeholder meetings to represent the customer and design shared processes Maintain accurate KPIs and OKRs Collaborate with the VP of Sales to set individual and team goals, regional revenue, and customer KPIs. Establish and drive OKRs for the regional Solution Architecture team. Collaborate with the VP of Sales to meet regional revenue targets Standardise processes and assets in collaboration with other Directors of Solution Architecture. Advocate for best practices and effectively communicate complex technical requirements to internal teams. Support other teams through constructive feedback, challenge, and knowledge sharing. Contribute to business projects, GTM processes, and future growth plans. Engage directly with engineers and users to inform product and company vision. Here's what we're looking for: Extensive expertise within solution architecture, cloud-native principles, and internet foundations. Solid experience as a people manager, developing high-performing teams. Background in solution architecture and knowledge of software development practices. Proficiency in Linux, scripting, internet technologies, and databases. Strong understanding of DevOps, deployment practices, and relevant technologies. Comprehensive experience in backend engineering or solution architecture for complex systems. Familiarity with K8s, EC2, AKS, Docker, GoLang, gRPC, GraphQL, SSL/TLS, Caching, Redis, Mongo, CI/CD. Proven experience defining, managing, and enabling successful proof of concepts. Advantageous: experience in Go, C, or C++ and domain expertise in API Management. Here's why you should join us: Everyone has unlimited paid holiday. We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all. Employee share scheme Generous maternity and paternity leave Company retreats We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better! Our values tell the story of Tyk - here's how: It's ok to screw up! We've found that it's often the 'stupid' or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have! The only stupid idea, is the untested one! It's in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we'd do it again! Trust starts with you - make it count! Trust is a two-way street - instill it from day one! We have each other's back - we're all on the same team. Think before you speak or act. Make things, better! Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see. Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Sales Executive Location: Telford Competitive Salary: £23,000 starting salary + uncapped commission Fantastic Hours: Mon - Fri, 8:45am - 5:45pm The task at hand: We are looking for an enthusiastic, ambitious Sales Executive to join our Sales team in Telford. You will be responsible for prospecting, qualifying, and converting opportunities for new customers. You'll be great in this role if: - You're financially driven, hungry for success and enjoy working in a fast-paced team environment- You've got a strong sales ability and proactive approach - You're aware of market trends that will have an impact on Onecom and our offerings to clients? - You're passionate about providing an excellent experience with every interaction - You're got brilliant IT skills and an interest in technology - You always see a task through to the end, ensuring full ownership? - You have a creative approach and are self-motivated to go the extra-mile - You've got excellent communication and organisational skills and you can plan and prioritise your workload - You're a team player, who enjoys working with people?and contributing to the overall success of both the Sales team and organisational objectives? - You can work to tight deadlines, getting your work done reliably with minimal supervision - You can work well under pressure and remain clam in stressful situations - You're a champion of the Onecom core values: Innovation, Integrity, Ambition, Knowledge, Inspiration What you'll be busy doing: - Making outbound calls to businesses to qualify them on their telecoms requirements and as such creating business solutions- Building and managing successful customer relationships- Listening to customer requirements and presenting appropriately to make a sale- Negotiating on price, costs, delivery and specifications with customers and managers- Delivery of KPI and targets to include volume and profit- Cleansing of data on the Company's database- Carry out effective account management of existing business and scope out opportunities for further business- Complying to Ofcom standards by following a scripted sales pitch and proven sales process Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs.
Apr 15, 2024
Full time
Sales Executive Location: Telford Competitive Salary: £23,000 starting salary + uncapped commission Fantastic Hours: Mon - Fri, 8:45am - 5:45pm The task at hand: We are looking for an enthusiastic, ambitious Sales Executive to join our Sales team in Telford. You will be responsible for prospecting, qualifying, and converting opportunities for new customers. You'll be great in this role if: - You're financially driven, hungry for success and enjoy working in a fast-paced team environment- You've got a strong sales ability and proactive approach - You're aware of market trends that will have an impact on Onecom and our offerings to clients? - You're passionate about providing an excellent experience with every interaction - You're got brilliant IT skills and an interest in technology - You always see a task through to the end, ensuring full ownership? - You have a creative approach and are self-motivated to go the extra-mile - You've got excellent communication and organisational skills and you can plan and prioritise your workload - You're a team player, who enjoys working with people?and contributing to the overall success of both the Sales team and organisational objectives? - You can work to tight deadlines, getting your work done reliably with minimal supervision - You can work well under pressure and remain clam in stressful situations - You're a champion of the Onecom core values: Innovation, Integrity, Ambition, Knowledge, Inspiration What you'll be busy doing: - Making outbound calls to businesses to qualify them on their telecoms requirements and as such creating business solutions- Building and managing successful customer relationships- Listening to customer requirements and presenting appropriately to make a sale- Negotiating on price, costs, delivery and specifications with customers and managers- Delivery of KPI and targets to include volume and profit- Cleansing of data on the Company's database- Carry out effective account management of existing business and scope out opportunities for further business- Complying to Ofcom standards by following a scripted sales pitch and proven sales process Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs.
Role: Head of Product Salary: £60,000 - £75,000 approximately Location: Dundee Onsite 3x days per week Role description and purpose The Head of Product is a critical role. It's purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have a number of propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we has an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacting units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 15, 2024
Full time
Role: Head of Product Salary: £60,000 - £75,000 approximately Location: Dundee Onsite 3x days per week Role description and purpose The Head of Product is a critical role. It's purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have a number of propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we has an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacting units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Senior Commercial IT Services Contracts Manager needed for a Global Technology company's Services and Consulting division. Successful applicants will be able to demonstrate recent experience in services/consulting industry roles and specifically post-award contract management. This is a PAYE contract role initially until December 2024 with a likelihood to last 18 months in total. Hybrid role with UK travel expected to be approximately 20 - 30 % The role: You will be a key player in the contractual management of multi-million dollar deals and programmes, which will require you to liaise between the various internal business areas and the delivery of IT programme contracts. You will be an integral part of a large programme management team, providing commercial contract insights that contribute to the strategic direction and overall health of the contract and relationship with the company's partners and partner ecosystem. Skills needed: Ability to solve problems in a cross-functional IT services environment Extensive experience managing contracts and related documents at a large-scale corporation, law firm, or government entity (IT Services). A history working in a complex cross-functional business environment Track record of building strong internal business and supplier relationships at all levels. Regular interaction with senior stakeholders, internally and externally, within an enterprise scale organisation Duties: Work alongside the Commercial & Contracts Lead to shape the strategic approach to commercial contract management. Manage contracts and contractual processes to meet contractual obligations of the customer Ensure contract management is compliant with internal processes, and where necessary gain business support for new practices to be implemented. Manage suppliers to meet and exceed contractual obligations. Support and lead commercial negotiations including work order and contract variation approvals. Work with PMO, procurement, legal and finance functions to ensure new suppliers and/or opportunities are smoothly transitioned into the program. Participate in pre-sales activities, and then provide contractual oversight in the resulting delivery program. Support the Client Delivery Partner and Program Directors by providing them with all necessary contractual obligations and insights to effectively deliver program outcomes. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 14, 2024
Contractor
Senior Commercial IT Services Contracts Manager needed for a Global Technology company's Services and Consulting division. Successful applicants will be able to demonstrate recent experience in services/consulting industry roles and specifically post-award contract management. This is a PAYE contract role initially until December 2024 with a likelihood to last 18 months in total. Hybrid role with UK travel expected to be approximately 20 - 30 % The role: You will be a key player in the contractual management of multi-million dollar deals and programmes, which will require you to liaise between the various internal business areas and the delivery of IT programme contracts. You will be an integral part of a large programme management team, providing commercial contract insights that contribute to the strategic direction and overall health of the contract and relationship with the company's partners and partner ecosystem. Skills needed: Ability to solve problems in a cross-functional IT services environment Extensive experience managing contracts and related documents at a large-scale corporation, law firm, or government entity (IT Services). A history working in a complex cross-functional business environment Track record of building strong internal business and supplier relationships at all levels. Regular interaction with senior stakeholders, internally and externally, within an enterprise scale organisation Duties: Work alongside the Commercial & Contracts Lead to shape the strategic approach to commercial contract management. Manage contracts and contractual processes to meet contractual obligations of the customer Ensure contract management is compliant with internal processes, and where necessary gain business support for new practices to be implemented. Manage suppliers to meet and exceed contractual obligations. Support and lead commercial negotiations including work order and contract variation approvals. Work with PMO, procurement, legal and finance functions to ensure new suppliers and/or opportunities are smoothly transitioned into the program. Participate in pre-sales activities, and then provide contractual oversight in the resulting delivery program. Support the Client Delivery Partner and Program Directors by providing them with all necessary contractual obligations and insights to effectively deliver program outcomes. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Scope:
The primary role of the Build Project Manager is to support the build delivery of the client project. This will include project support of all back-end lifecycle activities post declaration through integration and up to final accounting. Supporting the lead project manager with the management of Civils, Electrical, Rigging & Logistics activities up to on air.
Work within the Project team to ensure delivery of the Project to time, cost, and quality.
Job holder will be an integral member of the team providing administrative support and tracking project equipment data as directed.
Assisting the Lead Project Manager with the overall Project E2E project delivery of the BT Vendor Swap project
Will be responsible for the E2E equipment logistics management in line with MBNL CLAM process document, therefore as a minimum PE will be required to produce. 7 month rolling equipment forecast, review weekly equipment call offs against Project Funding Report. Identify any shortages to client. Submit Call Offs & request collection slots
Daily customer logistics interaction, supporting, and managing expectations will be required.
Key Accountabilities/Responsibilities:
Delivery/Contractual Management:
Delegated accountability and ownership of all project milestones/deliverables as requested by the Lead PM.
Delivery of progress reports / updates into the PM and the customer to a timetable as directed by the PM on a project specific basis, and as required by the client on an ad-hoc basis from time to time.
In partnership with the PM, arranging and conducting monthly project review meetings, assisting the PM with setting strategic direction, agenda and managing meeting output.
Support on scoping sites with Lead PM
Work with the lead PM with organising and maintaining regular site by site reviews, and programme exception reviews with internal and external resource.
In partnership with the Lead PM, developing and implementing project action / recovery plans as required from time to time.
Liaison with the Project managers and Site Delivery Managers on site issues and resolutions
Attending site by site reviews when required
Management of any internal or external project change requests. Client Management:
Supporting the Lead PM with client reporting and internal/external meetings.
Delivery of sites to client KPIs and to any specific personal targets agreed or imposed by the business or the Lead PM, together with any overriding company or client performance measurement agreements in force from time to time.
Work with the PM with the timely resolution of any and all customer queries, escalations and issues as required and the recording, review and escalation of all project risks and issues.
Support on Ad Hoc Project meetings as required by the Customer People:
Management of internal and/or external resource to deliver project instructions to client and company SLAs.
Day to day line management and with the support of the Lead PM all personal development responsibility of direct reports.
Work with the PM with setting and managing the workload of external suppliers, project admin and project support staff. Governance and compliance:
Work with the lead PM and have accountability and ownership of project specific best practice, processes and project governance.
Work with the lead PM with the quality control of project documentation, for example (but not restricted to) customer technical escalations, heads of terms, acquisition to build checklists, acquisition handover documents, build handover documentation etc.
Liaison with lead PM and operational delivery teams as required to ensure smooth project stage transition / handovers, along with all internal and external project specific handover documentation.
Representation at client organised meetings, and ad hoc customer conference calls / meetings as required by the lead PM from time to time.
Preparation and delivery of presentations to internal and external stakeholders as directed / required by the Project Manager. Finance/budget:
Management of internal and/or external resource issues and risks, billing etc to ensure smooth project deliverables. Systems:
Management and provision of key milestone forecasts and lockdowns on both internal and external databases / systems as required on a project specific basis.
Ensuring any information required on the Handover Packs is available from the Site Delivery Managers and Design Department Data:
Data integrity on all tools used internal and external
Reporting up to Senior Management of the business and to the customer when required
General administrative duties to fulfil tasks relating to the above Supplier Management:
Ordering equipment for sites, including free issue Kit, poles and cabinets.
Ensure successful programming and delivery of equipment.
Equipment supplier liaison
To undertake any other duties which fall within the job holder’s capabilities aligned to normal duties that management may reasonably request and to continually seek ways to improve the way in which your function operates within the business.
Some travel to other UK headquarters required. Late or weekend working may be required
Performance Measurement - Key Role Outcomes:
Meet specific measures agreed in line with the Client’s SLA
Positive feedback from managers and PMs re: deadlines met, accuracy and quality of information and data input,
Positive general feedback from Customers in project administration expectations being met
Positive upward feedback from those that are managed in terms of appropriate behaviours and ability to lead, motivate and develop
Person specification - Essential/Desirable Qualifications/Experience/Skills/Attributes:
Essential:
Extensive project management skills as demonstrated by the previous delivery of similar projects in terms of scale and complexity.
A good working knowledge of the fundamental principles of end to end telecommunications network deployment.
Excellent IT Skills in Excel, Word, Powerpoint etc. as well as knowledge of client project management or workflow tools.
A minimum of 5 years in a similar role.
An understanding of intermediate commercial principles in terms of achieving company profit aspirations and managing the commercial and billing aspects of a project lifecycle.
5 years experience of supplier relationship management skills.
RAN infrastructure build knowledge and experience
Vendor (NOKIA & Ericsson) Technical Knowledge
Have ability to review & understand technical elements of site design drawings
Ability to use client tools such as Sitenet / PACS / Site Tracker
Exposure to Telecoms Operators
Clean driving license Desirable:
A formal project management accreditation.
Basic working knowledge of both AC & DC electrical systems
Basic knowledge of RF principles
Detailed knowledge of client project management / workflow systems.
5 years + Telecoms experience Skills/Abilities:
The ability to man-manage, and performance manage both internal and external multi-disciplined resource.
Must be self-organised with the ability to autonomously time manage and priority manage workload.
Must be delivery focused and assertive.
Ability to work in a team environment and be an effective team player.
Must have awareness of and focus on company and client stakeholder drivers, requirements and targets.
Must be able to lead and motivate others.
Must be able to build capability within a team.
Must be able to innovate and be adaptable to change.
Must have a valid driving license.
Excellent written and oral communication
Experience of balancing conflicting priorities and recognising the difference between urgent, important and general activities
Supplier Relationship Management Skills
Able to manage Sub Contractors
Well organised excellent time management skills
Delivery focused and assertive
Ability to manage complexity
Willing to take on responsibility
Aware of stakeholder requirements
Customer focused
A positive attitude and willingness to deal effectively with ever evolving processes when introduced.
Continuous improvement and sharing best practices
Aug 24, 2023
Permanent
Scope:
The primary role of the Build Project Manager is to support the build delivery of the client project. This will include project support of all back-end lifecycle activities post declaration through integration and up to final accounting. Supporting the lead project manager with the management of Civils, Electrical, Rigging & Logistics activities up to on air.
Work within the Project team to ensure delivery of the Project to time, cost, and quality.
Job holder will be an integral member of the team providing administrative support and tracking project equipment data as directed.
Assisting the Lead Project Manager with the overall Project E2E project delivery of the BT Vendor Swap project
Will be responsible for the E2E equipment logistics management in line with MBNL CLAM process document, therefore as a minimum PE will be required to produce. 7 month rolling equipment forecast, review weekly equipment call offs against Project Funding Report. Identify any shortages to client. Submit Call Offs & request collection slots
Daily customer logistics interaction, supporting, and managing expectations will be required.
Key Accountabilities/Responsibilities:
Delivery/Contractual Management:
Delegated accountability and ownership of all project milestones/deliverables as requested by the Lead PM.
Delivery of progress reports / updates into the PM and the customer to a timetable as directed by the PM on a project specific basis, and as required by the client on an ad-hoc basis from time to time.
In partnership with the PM, arranging and conducting monthly project review meetings, assisting the PM with setting strategic direction, agenda and managing meeting output.
Support on scoping sites with Lead PM
Work with the lead PM with organising and maintaining regular site by site reviews, and programme exception reviews with internal and external resource.
In partnership with the Lead PM, developing and implementing project action / recovery plans as required from time to time.
Liaison with the Project managers and Site Delivery Managers on site issues and resolutions
Attending site by site reviews when required
Management of any internal or external project change requests. Client Management:
Supporting the Lead PM with client reporting and internal/external meetings.
Delivery of sites to client KPIs and to any specific personal targets agreed or imposed by the business or the Lead PM, together with any overriding company or client performance measurement agreements in force from time to time.
Work with the PM with the timely resolution of any and all customer queries, escalations and issues as required and the recording, review and escalation of all project risks and issues.
Support on Ad Hoc Project meetings as required by the Customer People:
Management of internal and/or external resource to deliver project instructions to client and company SLAs.
Day to day line management and with the support of the Lead PM all personal development responsibility of direct reports.
Work with the PM with setting and managing the workload of external suppliers, project admin and project support staff. Governance and compliance:
Work with the lead PM and have accountability and ownership of project specific best practice, processes and project governance.
Work with the lead PM with the quality control of project documentation, for example (but not restricted to) customer technical escalations, heads of terms, acquisition to build checklists, acquisition handover documents, build handover documentation etc.
Liaison with lead PM and operational delivery teams as required to ensure smooth project stage transition / handovers, along with all internal and external project specific handover documentation.
Representation at client organised meetings, and ad hoc customer conference calls / meetings as required by the lead PM from time to time.
Preparation and delivery of presentations to internal and external stakeholders as directed / required by the Project Manager. Finance/budget:
Management of internal and/or external resource issues and risks, billing etc to ensure smooth project deliverables. Systems:
Management and provision of key milestone forecasts and lockdowns on both internal and external databases / systems as required on a project specific basis.
Ensuring any information required on the Handover Packs is available from the Site Delivery Managers and Design Department Data:
Data integrity on all tools used internal and external
Reporting up to Senior Management of the business and to the customer when required
General administrative duties to fulfil tasks relating to the above Supplier Management:
Ordering equipment for sites, including free issue Kit, poles and cabinets.
Ensure successful programming and delivery of equipment.
Equipment supplier liaison
To undertake any other duties which fall within the job holder’s capabilities aligned to normal duties that management may reasonably request and to continually seek ways to improve the way in which your function operates within the business.
Some travel to other UK headquarters required. Late or weekend working may be required
Performance Measurement - Key Role Outcomes:
Meet specific measures agreed in line with the Client’s SLA
Positive feedback from managers and PMs re: deadlines met, accuracy and quality of information and data input,
Positive general feedback from Customers in project administration expectations being met
Positive upward feedback from those that are managed in terms of appropriate behaviours and ability to lead, motivate and develop
Person specification - Essential/Desirable Qualifications/Experience/Skills/Attributes:
Essential:
Extensive project management skills as demonstrated by the previous delivery of similar projects in terms of scale and complexity.
A good working knowledge of the fundamental principles of end to end telecommunications network deployment.
Excellent IT Skills in Excel, Word, Powerpoint etc. as well as knowledge of client project management or workflow tools.
A minimum of 5 years in a similar role.
An understanding of intermediate commercial principles in terms of achieving company profit aspirations and managing the commercial and billing aspects of a project lifecycle.
5 years experience of supplier relationship management skills.
RAN infrastructure build knowledge and experience
Vendor (NOKIA & Ericsson) Technical Knowledge
Have ability to review & understand technical elements of site design drawings
Ability to use client tools such as Sitenet / PACS / Site Tracker
Exposure to Telecoms Operators
Clean driving license Desirable:
A formal project management accreditation.
Basic working knowledge of both AC & DC electrical systems
Basic knowledge of RF principles
Detailed knowledge of client project management / workflow systems.
5 years + Telecoms experience Skills/Abilities:
The ability to man-manage, and performance manage both internal and external multi-disciplined resource.
Must be self-organised with the ability to autonomously time manage and priority manage workload.
Must be delivery focused and assertive.
Ability to work in a team environment and be an effective team player.
Must have awareness of and focus on company and client stakeholder drivers, requirements and targets.
Must be able to lead and motivate others.
Must be able to build capability within a team.
Must be able to innovate and be adaptable to change.
Must have a valid driving license.
Excellent written and oral communication
Experience of balancing conflicting priorities and recognising the difference between urgent, important and general activities
Supplier Relationship Management Skills
Able to manage Sub Contractors
Well organised excellent time management skills
Delivery focused and assertive
Ability to manage complexity
Willing to take on responsibility
Aware of stakeholder requirements
Customer focused
A positive attitude and willingness to deal effectively with ever evolving processes when introduced.
Continuous improvement and sharing best practices
You will work within our Telecoms Business, who are a leading multi-disciplined organisation capable of carrying out all aspects of the infrastructure build for the mobile and fixed line telecommunications industry. Innovation is at the heart of our approach to our clients' requirements; from a single element of network development through to a fully managed network service, we provide a full turnkey solution.
What you will be doing:
To take full operational and commercial responsibility for a regional team on a telecommunications infrastructure project, approximate value £50m, allocated from award through to completion. Maintain and maximise quality of service and profitability.
Ensure compliance with Client standards. The role will also involve effective liaison between the Client, Designer, sub-contractors and relevant stakeholders.
Manage a portfolio of sites
Define targets and monitor and measure progress against KPI’s
Provide accurate reporting both internally and externally and to attend meetings as required
Inspire colleagues and encourage the development of junior staff
Deliver process improvements
Ensure documentation is produced to standard and accurate records kept
Lead project programmes/teams to meet challenging delivery requirements About You:
Experience within the construction/telecommunications industries and knowledge of the relevant standards.
Security clearance to DV (preferred) or SC level (minimum).
Previous experience on large scale defence/MoD projects
Ability to establish strong, collaborative working relationships
Excellent team player What We Can Offer in Return:
With an impressive order book of over £3.2 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, we are the right place for you.
We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.
We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.
Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.
Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.
Our benefits:
We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.
Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
A wide range of corporate discounts
Childcare vouchers
Cycle to Work schemes
Comprehensive pension plan
Regular Save as You Earn share purchase scheme
Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
Paid for yearly membership to one recognised professional association relevant to your role
Aug 24, 2023
Permanent
You will work within our Telecoms Business, who are a leading multi-disciplined organisation capable of carrying out all aspects of the infrastructure build for the mobile and fixed line telecommunications industry. Innovation is at the heart of our approach to our clients' requirements; from a single element of network development through to a fully managed network service, we provide a full turnkey solution.
What you will be doing:
To take full operational and commercial responsibility for a regional team on a telecommunications infrastructure project, approximate value £50m, allocated from award through to completion. Maintain and maximise quality of service and profitability.
Ensure compliance with Client standards. The role will also involve effective liaison between the Client, Designer, sub-contractors and relevant stakeholders.
Manage a portfolio of sites
Define targets and monitor and measure progress against KPI’s
Provide accurate reporting both internally and externally and to attend meetings as required
Inspire colleagues and encourage the development of junior staff
Deliver process improvements
Ensure documentation is produced to standard and accurate records kept
Lead project programmes/teams to meet challenging delivery requirements About You:
Experience within the construction/telecommunications industries and knowledge of the relevant standards.
Security clearance to DV (preferred) or SC level (minimum).
Previous experience on large scale defence/MoD projects
Ability to establish strong, collaborative working relationships
Excellent team player What We Can Offer in Return:
With an impressive order book of over £3.2 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, we are the right place for you.
We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.
We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.
Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.
Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.
Our benefits:
We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.
Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
A wide range of corporate discounts
Childcare vouchers
Cycle to Work schemes
Comprehensive pension plan
Regular Save as You Earn share purchase scheme
Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
Paid for yearly membership to one recognised professional association relevant to your role