Job Title: Data Architect Location: Leeds / London / Remote Reports To: Enterprise Data Architect Direct Reports: None Travel Required: Minimal Working Pattern: full-time, 35 hours per Note: All roles are considered suitable for a flexible working arrangement unless expressly identified as otherwise Contract Type : Day Rate Contract Outside IR35 Role Level: Role Purpose: The Data Architect will define solutions and processes for managing enterprise-wide data throughout the data lifecycle from capture to processing to usage across all layers of the architecture. The Data Architect will work with business users, I.T. delivery teams, and Project Mangers to deliver solution architectures that aligns with the Enterprise data strategy and vision. Must develop a strong understanding of each business unit to include their business drivers for success, process and approaches to business models. The role will focus on defining, developing and promoting the Solution Architectures that aids the organisation in building out the Enterprise Data vision. Key accountabilities Define solution architectures for Data Warehouse, Master Data/Reference Data and integration for data Contribute to the creation of an Enterprise Reference Data Architecture for the business Participation in the definition of standard enterprise data management and enterprise data architecture processes and deliverables Collaboration with the business, its applications, solutions, and with other IT architects to understand the implications of respective architectures on data architecture and to maximize the value of information across the organisation The creation and implementation of processes to collect and maintain inventory of Data assets across the enterprise Assist in maintaining the assessment and inventory of the existing enterprise-level data environment Assist in defining MDM solution architecture and set technical direction, define component architecture, review detailed designs for accuracy and overall compliance to defined architecture Analyse and define detailed MDM processes, tasks, data flows, and dependencies Define the solution architecture and design for data management to ensure effective delivery of information that meets current and future requirements Works with business process experts to help identify functional requirements Analyses impact of future topology changes in the environment Facilitate system feasibility studies, proof of concepts, pilot project, and testing while working with stakeholders to define business and systems requirements in a modern data architecture Develop, implement, and maintain all data management policies and procedures, including those for enterprise data warehouse architecture, standards, monitoring, and service provision Verify design of overall Infrastructure and support the build of the environments EA Compliance Oversee the documentation of all architecture design and analysis work Consult with infrastructure, project and product teams to ensure consistency with the enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture Experience and behavioural characteristics Expert in Dimension Modelling Good knowledge of Third Normal Form data modelling Consistently demonstrate strong experience in Conceptual, Logical, and Physical Database architectures, design patterns, best practices, and programming techniques around relational modelling, dimensional modelling and data integration Experience in driving Meta data architecture and Master Data Management Solutions. Experience in performing analysis and design for Data Management and Data Driven projects Awareness of MDM trends, MDM concepts and other tools in the market Strong understanding of activities within primary discipline such as Master Data management (MDM), Metadata Management and Data Governance (DG) Experience of Cloud Data technologies, solutions and future Cloud Data Strategies Able to review designs independently, lead code reviews and ensure quality throughout the life of each project Experience of enterprise systems data requirements and challenges would be beneficial, e.g. SAP, Salesforce Excellent communication skills Excellent presentation skills Intervenes if warning signs of problems occur within own area of responsibility Forward thinking. Proactive rather than Reactive Desirable Skills Hands on experience of Microsoft Azure technology stack, such as Azure Data Factory, Synapse Data Warehouse, Power BI, ADLS, Data Bricks, SSRS, Microsoft Fabric, etc. And / Or Hands on experience of SAP Data and BI technology stack, such as HANA database, SAP IQ database, Business Objects Data Services, SAP Data Intelligence, Business Objects, SAP Analytics Cloud
Apr 19, 2024
Contractor
Job Title: Data Architect Location: Leeds / London / Remote Reports To: Enterprise Data Architect Direct Reports: None Travel Required: Minimal Working Pattern: full-time, 35 hours per Note: All roles are considered suitable for a flexible working arrangement unless expressly identified as otherwise Contract Type : Day Rate Contract Outside IR35 Role Level: Role Purpose: The Data Architect will define solutions and processes for managing enterprise-wide data throughout the data lifecycle from capture to processing to usage across all layers of the architecture. The Data Architect will work with business users, I.T. delivery teams, and Project Mangers to deliver solution architectures that aligns with the Enterprise data strategy and vision. Must develop a strong understanding of each business unit to include their business drivers for success, process and approaches to business models. The role will focus on defining, developing and promoting the Solution Architectures that aids the organisation in building out the Enterprise Data vision. Key accountabilities Define solution architectures for Data Warehouse, Master Data/Reference Data and integration for data Contribute to the creation of an Enterprise Reference Data Architecture for the business Participation in the definition of standard enterprise data management and enterprise data architecture processes and deliverables Collaboration with the business, its applications, solutions, and with other IT architects to understand the implications of respective architectures on data architecture and to maximize the value of information across the organisation The creation and implementation of processes to collect and maintain inventory of Data assets across the enterprise Assist in maintaining the assessment and inventory of the existing enterprise-level data environment Assist in defining MDM solution architecture and set technical direction, define component architecture, review detailed designs for accuracy and overall compliance to defined architecture Analyse and define detailed MDM processes, tasks, data flows, and dependencies Define the solution architecture and design for data management to ensure effective delivery of information that meets current and future requirements Works with business process experts to help identify functional requirements Analyses impact of future topology changes in the environment Facilitate system feasibility studies, proof of concepts, pilot project, and testing while working with stakeholders to define business and systems requirements in a modern data architecture Develop, implement, and maintain all data management policies and procedures, including those for enterprise data warehouse architecture, standards, monitoring, and service provision Verify design of overall Infrastructure and support the build of the environments EA Compliance Oversee the documentation of all architecture design and analysis work Consult with infrastructure, project and product teams to ensure consistency with the enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture Experience and behavioural characteristics Expert in Dimension Modelling Good knowledge of Third Normal Form data modelling Consistently demonstrate strong experience in Conceptual, Logical, and Physical Database architectures, design patterns, best practices, and programming techniques around relational modelling, dimensional modelling and data integration Experience in driving Meta data architecture and Master Data Management Solutions. Experience in performing analysis and design for Data Management and Data Driven projects Awareness of MDM trends, MDM concepts and other tools in the market Strong understanding of activities within primary discipline such as Master Data management (MDM), Metadata Management and Data Governance (DG) Experience of Cloud Data technologies, solutions and future Cloud Data Strategies Able to review designs independently, lead code reviews and ensure quality throughout the life of each project Experience of enterprise systems data requirements and challenges would be beneficial, e.g. SAP, Salesforce Excellent communication skills Excellent presentation skills Intervenes if warning signs of problems occur within own area of responsibility Forward thinking. Proactive rather than Reactive Desirable Skills Hands on experience of Microsoft Azure technology stack, such as Azure Data Factory, Synapse Data Warehouse, Power BI, ADLS, Data Bricks, SSRS, Microsoft Fabric, etc. And / Or Hands on experience of SAP Data and BI technology stack, such as HANA database, SAP IQ database, Business Objects Data Services, SAP Data Intelligence, Business Objects, SAP Analytics Cloud
SAP TM Principal Architect - 12 Month Contract - Remote - €900/day - Must be German Speaking Our Client is a leading provider of SAP Supply Chain and Logistics consulting and technology solutions, specializing in Transportation Management (TM) services. We are dedicated to delivering innovative solutions and advisory services to optimize logistics operations for our clients globally. As a Senior SAP TM Principal with a delivery and advisory focus, you will play a key role in leading the implementation and optimization of SAP Transportation Management solutions for our clients. Your extensive experience in SAP TM, coupled with exceptional German language skills, will be instrumental in providing expert guidance and support throughout the project life cycle. Key Responsibilities: Lead and oversee the end-to-end implementation of SAP Transportation Management solutions, ensuring delivery excellence and adherence to project timelines. Provide expert advisory services to clients on best practices, solution design, and optimization strategies within the SAP TM landscape. Collaborate closely with cross-functional teams, including business stakeholders, developers, and project managers, to drive successful project outcomes. Conduct workshops, training sessions, and knowledge transfer sessions to empower client teams and promote adoption of SAP TM solutions. Stay abreast of industry trends, emerging technologies, and SAP product developments to continually enhance service offerings and provide thought leadership to clients. Serve as a trusted advisor to clients, leveraging your deep understanding of their business requirements to recommend tailored solutions that drive operational efficiency and business value. Qualifications: Bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related field. Minimum of 8 years of hands-on experience in SAP Transportation Management, with a proven track record of successful implementations and advisory engagements. Must have a strong proficiency in the German language, both written and verbal. In-depth knowledge of SAP TM functionalities, including transportation planning, execution, freight management, and integration with other SAP modules. Excellent communication, presentation, and stakeholder management skills, with the ability to effectively interact with clients at all levels of the organization. Relevant SAP certifications (eg, SAP Certified Application Associate - SAP TM) are highly desirable. Ability to travel to client sites for go lives. SAP TM Principal Architect - 12 Month Contract - Remote - €900/day - Must be German Speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
Apr 19, 2024
SAP TM Principal Architect - 12 Month Contract - Remote - €900/day - Must be German Speaking Our Client is a leading provider of SAP Supply Chain and Logistics consulting and technology solutions, specializing in Transportation Management (TM) services. We are dedicated to delivering innovative solutions and advisory services to optimize logistics operations for our clients globally. As a Senior SAP TM Principal with a delivery and advisory focus, you will play a key role in leading the implementation and optimization of SAP Transportation Management solutions for our clients. Your extensive experience in SAP TM, coupled with exceptional German language skills, will be instrumental in providing expert guidance and support throughout the project life cycle. Key Responsibilities: Lead and oversee the end-to-end implementation of SAP Transportation Management solutions, ensuring delivery excellence and adherence to project timelines. Provide expert advisory services to clients on best practices, solution design, and optimization strategies within the SAP TM landscape. Collaborate closely with cross-functional teams, including business stakeholders, developers, and project managers, to drive successful project outcomes. Conduct workshops, training sessions, and knowledge transfer sessions to empower client teams and promote adoption of SAP TM solutions. Stay abreast of industry trends, emerging technologies, and SAP product developments to continually enhance service offerings and provide thought leadership to clients. Serve as a trusted advisor to clients, leveraging your deep understanding of their business requirements to recommend tailored solutions that drive operational efficiency and business value. Qualifications: Bachelor's degree in Computer Science, Information Systems, Supply Chain Management, or related field. Minimum of 8 years of hands-on experience in SAP Transportation Management, with a proven track record of successful implementations and advisory engagements. Must have a strong proficiency in the German language, both written and verbal. In-depth knowledge of SAP TM functionalities, including transportation planning, execution, freight management, and integration with other SAP modules. Excellent communication, presentation, and stakeholder management skills, with the ability to effectively interact with clients at all levels of the organization. Relevant SAP certifications (eg, SAP Certified Application Associate - SAP TM) are highly desirable. Ability to travel to client sites for go lives. SAP TM Principal Architect - 12 Month Contract - Remote - €900/day - Must be German Speaking bluewaveSELECT is a global recruitment business that is exclusively focused on SAP. Involved in placing over 4,000 SAP professionals, our team has helped deliver some of the highest-profile SAP programmes for some of the most recognisable brands all over of the world. We are on a mission is to become the world's most trusted SAP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of SAP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 5-Star approval rating on TrustPilot from fellow SAP enthusiasts. Whether this will be your first experience with us, or you are a bluewaveSELECT regular, we look forward to working with you! Disclaimer; We try and contact all applicants to every advert however due to volumes of responses with some adverts we may not be able to get back to you in some cases. If this is the case and you do not hear from us within 5 working days please take it that your application has been unsuccessful. Please note, your profile will be rejected if you do not meet language/legislation criteria. Thank you.
Problem Manager - SECURITY CLEARANCE REQUIRED Start date: ASAP Duration: 6-month contract Location: Hybrid Working out of Barrow Rate: £400-£550 per day inside IR35 SC CLEARANCE IS REQUIRED Responsibilities Performs proactive and re-active investigations for simple problems usually limited to single SDO or internal Service Desk problems, assure timely delivery of the results. Completes regular standard tasks following given prioritization. Follows procedural activities described in the Problem Management documentation. Provides the analysis of the aggregate incident data to identify key trends. Collects data for the resolution of the investigated problems and root cause analysis requiring the input of the multiple functions/SDO's. Assuring the analysis of the aggregate incident data to identify key trends. Provides input into Known Error DB and KM systems. Uses knowledge recorded in the KM systems. Attends operational meetings. Provides advice and assistance to SDOs to support a globally consistent approach to operational processes. Effectively uses working relationships with Customers and Suppliers. Participate in continuous service improvement. Is aware of the service performance and supports improvements implementation. Review and quality check RCA templates. Proactively monitors the Incidents to identify trends Key Skills Ability of managing virtual teams to deliver Problem Management process and working cross functionally. Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts. Experience in various Problem Management reactive and proactive techniques supported by understanding of statistics and quality management concepts. Good Management and communication skills, hosting and facilitating of Problem Management meetings. Problem solving skills. Understanding of cross systems interrelations in context of the global business process. Understanding of Service Management Framework.
Apr 19, 2024
Full time
Problem Manager - SECURITY CLEARANCE REQUIRED Start date: ASAP Duration: 6-month contract Location: Hybrid Working out of Barrow Rate: £400-£550 per day inside IR35 SC CLEARANCE IS REQUIRED Responsibilities Performs proactive and re-active investigations for simple problems usually limited to single SDO or internal Service Desk problems, assure timely delivery of the results. Completes regular standard tasks following given prioritization. Follows procedural activities described in the Problem Management documentation. Provides the analysis of the aggregate incident data to identify key trends. Collects data for the resolution of the investigated problems and root cause analysis requiring the input of the multiple functions/SDO's. Assuring the analysis of the aggregate incident data to identify key trends. Provides input into Known Error DB and KM systems. Uses knowledge recorded in the KM systems. Attends operational meetings. Provides advice and assistance to SDOs to support a globally consistent approach to operational processes. Effectively uses working relationships with Customers and Suppliers. Participate in continuous service improvement. Is aware of the service performance and supports improvements implementation. Review and quality check RCA templates. Proactively monitors the Incidents to identify trends Key Skills Ability of managing virtual teams to deliver Problem Management process and working cross functionally. Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts. Experience in various Problem Management reactive and proactive techniques supported by understanding of statistics and quality management concepts. Good Management and communication skills, hosting and facilitating of Problem Management meetings. Problem solving skills. Understanding of cross systems interrelations in context of the global business process. Understanding of Service Management Framework.
Regional Head of Cloud Operations Europe Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers andcommunity banks in 150+ countries. We collaboratewith clients to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny andmake a positive contribution to the world of banking and society. THE ROLE As the Head of Regional Cloud Operations, you will beresponsible for overseeing and optimizing the cloud infrastructure andoperations within Europe. You will play a crucial role in ensuring thereliability, scalability, and security of our cloud-based financial servicessoftware solutions. In addition, the role will manage multiple data centres anda private cloud infrastructure running critical services. This position requires a seasoned professional with a strongbackground in cloud technologies, financial services, and leadership that willreport into the Chief Cloud Officer. OPPORTUNITES You will develop and execute strategies for thedesign, implementation, and maintenance of robust cloud infrastructureproviding Architectural oversight to support the company's financial servicesapplications. You will collaborate with cross-functional teams toensure seamless integration of cloud services into software development,deployment, and operational processes, driving regional product and solutiondesign changes. You will ensure that we optimize our cloudinfrastructure for core Temenos products by working with Product Engineeringand Services groups. You will manage the physical Data Centre, cleanroom environment ensuring our high standards and regulatory requirements areadhered to and have a deep understanding of technology cost models andcontinuous improvement initiatives to drive to cost optimizationobjectives/roadmap. Operational Excellence: You will establish and enforce best practices forcloud operations, monitoring, and incident response to maintain highavailability and performance. You will define and measure to metrics that line upto organizational goals. You will implement and refine operational processesto optimize efficiency, reduce costs, and enhance overall service delivery. You will have a client first approach towardsproblem and incident resolution. Foster an environment that understand thecriticality of the services Temenos provides to a highly regulated industry. Security and Compliance: You will work closely with the security team to ensurethe highest standards of data security and compliance with industryregulations. You will have a thorough understanding ofregulatory obligations within the region. You will implement and oversee security measures,such as access controls, encryption, and vulnerability assessments, tosafeguard sensitive financial data. You will lead and mentor a team of cloud operationsprofessionals, fostering a collaborative and high-performance culture. You will provide guidance and support in skilldevelopment, performance evaluation, and career growth for team members. You will evaluate and manage relationships withcloud service providers to optimize costs, negotiate contracts, and stayabreast of emerging technologies. You will collaborate with vendors to resolveissues, implement upgrades, and ensure the reliability and resilience ofservices. You will provide oversight in management of datacenter technologies. Development of robust roadmaps for each component of theservice. You will manage critical services and incidentswith multiple partners. You will identify opportunities for automation,process improvement, and innovation within the cloud operations domain. You will keep abreast of industry trends andemerging technologies to drive continuous improvement and maintain acompetitive edge. SKILLS You should have bachelor's or master's degree in computer science, Information Technology, or a related field. You should have extensive experience in financial services, cloud operations, with a focus on financial services software. You should have proven leadership experience, managing and developing high-performing, global teams. You should have strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure related technologies. In-depth knowledge of security best practices, compliance, regulatory requirements, and risk management. You should have excellent communication skills, with the ability to collaborate effectively across different departments and regions. VALUES Care about delivering a best in class CloudOperations organisation Commit to the SaaS 1st Strategy in accordance with Temenos business strategy. Collaborate to maintain the highest standards of Temenosthrough self-motivation, ambition and focus. Be a truly Temenosity ambassador! Challenge yourself to achieve everything you can at Temenos
Apr 19, 2024
Full time
Regional Head of Cloud Operations Europe Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers andcommunity banks in 150+ countries. We collaboratewith clients to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny andmake a positive contribution to the world of banking and society. THE ROLE As the Head of Regional Cloud Operations, you will beresponsible for overseeing and optimizing the cloud infrastructure andoperations within Europe. You will play a crucial role in ensuring thereliability, scalability, and security of our cloud-based financial servicessoftware solutions. In addition, the role will manage multiple data centres anda private cloud infrastructure running critical services. This position requires a seasoned professional with a strongbackground in cloud technologies, financial services, and leadership that willreport into the Chief Cloud Officer. OPPORTUNITES You will develop and execute strategies for thedesign, implementation, and maintenance of robust cloud infrastructureproviding Architectural oversight to support the company's financial servicesapplications. You will collaborate with cross-functional teams toensure seamless integration of cloud services into software development,deployment, and operational processes, driving regional product and solutiondesign changes. You will ensure that we optimize our cloudinfrastructure for core Temenos products by working with Product Engineeringand Services groups. You will manage the physical Data Centre, cleanroom environment ensuring our high standards and regulatory requirements areadhered to and have a deep understanding of technology cost models andcontinuous improvement initiatives to drive to cost optimizationobjectives/roadmap. Operational Excellence: You will establish and enforce best practices forcloud operations, monitoring, and incident response to maintain highavailability and performance. You will define and measure to metrics that line upto organizational goals. You will implement and refine operational processesto optimize efficiency, reduce costs, and enhance overall service delivery. You will have a client first approach towardsproblem and incident resolution. Foster an environment that understand thecriticality of the services Temenos provides to a highly regulated industry. Security and Compliance: You will work closely with the security team to ensurethe highest standards of data security and compliance with industryregulations. You will have a thorough understanding ofregulatory obligations within the region. You will implement and oversee security measures,such as access controls, encryption, and vulnerability assessments, tosafeguard sensitive financial data. You will lead and mentor a team of cloud operationsprofessionals, fostering a collaborative and high-performance culture. You will provide guidance and support in skilldevelopment, performance evaluation, and career growth for team members. You will evaluate and manage relationships withcloud service providers to optimize costs, negotiate contracts, and stayabreast of emerging technologies. You will collaborate with vendors to resolveissues, implement upgrades, and ensure the reliability and resilience ofservices. You will provide oversight in management of datacenter technologies. Development of robust roadmaps for each component of theservice. You will manage critical services and incidentswith multiple partners. You will identify opportunities for automation,process improvement, and innovation within the cloud operations domain. You will keep abreast of industry trends andemerging technologies to drive continuous improvement and maintain acompetitive edge. SKILLS You should have bachelor's or master's degree in computer science, Information Technology, or a related field. You should have extensive experience in financial services, cloud operations, with a focus on financial services software. You should have proven leadership experience, managing and developing high-performing, global teams. You should have strong understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and infrastructure related technologies. In-depth knowledge of security best practices, compliance, regulatory requirements, and risk management. You should have excellent communication skills, with the ability to collaborate effectively across different departments and regions. VALUES Care about delivering a best in class CloudOperations organisation Commit to the SaaS 1st Strategy in accordance with Temenos business strategy. Collaborate to maintain the highest standards of Temenosthrough self-motivation, ambition and focus. Be a truly Temenosity ambassador! Challenge yourself to achieve everything you can at Temenos
Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an office based role in Egham, Surrey. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Weekly touch-point meeting, reports and chairing of conference calls. Person specification Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / UC technology arena Previous Customer Service experience About proAV proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Apr 19, 2024
Full time
Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an office based role in Egham, Surrey. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Weekly touch-point meeting, reports and chairing of conference calls. Person specification Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / UC technology arena Previous Customer Service experience About proAV proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Robert Half have partnered with a leading company that specialises in merging fundamental research with commercial products, leveraging expertise in MEV and blockchain technologies to shape the future of crypto. As the Engineering Lead, you will oversee the full stack development of the Liquidity Layer. Your responsibilities include bringing solutions to fruition, guiding Senior Software Engineers, and designing the project's architecture. You will play a crucial role in prioritising long-term strategic technical goals and driving impactful innovations. This role demands a deep understanding of complex system architecture and the ability to make strategic trade-off decisions. Note: This is not a middle management position. In addition to leading the team, you will actively contribute to coding, especially in the project's early stages. You will take ownership of all shipped code and be proficient in addressing any arising issues. Location: London, UK - they operate as a hybrid team with a preference for in-office work. This is a day rate contract - outside of IR35 Responsibilities: Lead the engineering efforts for the Liquidity Layer product. Own architecture decisions considering short and long-term objectives. Build and manage an efficient engineering team. Write high-quality, efficient, and well-tested code. Design systems with complex interactions across global infrastructure. Collaborate with external partner teams to implement features and ensure integration. Participate in product development and launch, working closely with product managers and engineers. Support troubleshooting and resolution of technical challenges. Requirements: 7+ years of software engineering experience. Strong understanding and experience in crypto Experience architecting complex blockchain systems. Track record of building and managing engineering teams. Ability to work in a fast-paced environment and deliver results. Excellent problem-solving and communication skills. Passion for blockchain and decentralised technology. Nice-to-Have: Previous experience in a start up or fast-growing tech company. Experience with competitive programming. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 19, 2024
Full time
Robert Half have partnered with a leading company that specialises in merging fundamental research with commercial products, leveraging expertise in MEV and blockchain technologies to shape the future of crypto. As the Engineering Lead, you will oversee the full stack development of the Liquidity Layer. Your responsibilities include bringing solutions to fruition, guiding Senior Software Engineers, and designing the project's architecture. You will play a crucial role in prioritising long-term strategic technical goals and driving impactful innovations. This role demands a deep understanding of complex system architecture and the ability to make strategic trade-off decisions. Note: This is not a middle management position. In addition to leading the team, you will actively contribute to coding, especially in the project's early stages. You will take ownership of all shipped code and be proficient in addressing any arising issues. Location: London, UK - they operate as a hybrid team with a preference for in-office work. This is a day rate contract - outside of IR35 Responsibilities: Lead the engineering efforts for the Liquidity Layer product. Own architecture decisions considering short and long-term objectives. Build and manage an efficient engineering team. Write high-quality, efficient, and well-tested code. Design systems with complex interactions across global infrastructure. Collaborate with external partner teams to implement features and ensure integration. Participate in product development and launch, working closely with product managers and engineers. Support troubleshooting and resolution of technical challenges. Requirements: 7+ years of software engineering experience. Strong understanding and experience in crypto Experience architecting complex blockchain systems. Track record of building and managing engineering teams. Ability to work in a fast-paced environment and deliver results. Excellent problem-solving and communication skills. Passion for blockchain and decentralised technology. Nice-to-Have: Previous experience in a start up or fast-growing tech company. Experience with competitive programming. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Responsibilities: Provide Subject Matter Expert (SME) guidance and perform core BASIS activities such as systems/Servers' administration, transports management, Fiori launchpad configurations, web dispatcher/Router setup, high-availability, and disaster recovery setup, database administration, performance tuning, etc. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Install, configure, and maintain SAP systems. Provide technical support for SAP systems. Perform system upgrades and patches to ensure the system is up to date. Monitor and optimize system performance. Create and maintain technical documents and procedures. Collaborate with other teams to design, implement, and manage SAP systems. Participate in change management processes. Qualifications: 10+ years of SAP Basis administration experience in large environments, preferably running SAP Business Suites including S/4 HANA. Proficiency in SAP system performance tuning and troubleshooting. At least 3 years of experience in monitoring and troubleshooting HANA and Oracle databases. Participation in a minimum of 2-3 implementations of SAP systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of SAP systems across multiple technical landscapes. Minimum Requirement: SAP Basis background Installing SAP BASIS technical support Strong stakeholder management skills at all levels (internal and external) Administrating the SAP system and working with auditors STRONG BASIS experience would be desirable. 2-3 implementations of SAP would be good Technical SAP experience would be beneficial. Very hands on role Understanding of other databases would be beneficial (Oracle) If you feel you have the skills and experience needed for this role; please do apply now.
Apr 18, 2024
Contractor
Responsibilities: Provide Subject Matter Expert (SME) guidance and perform core BASIS activities such as systems/Servers' administration, transports management, Fiori launchpad configurations, web dispatcher/Router setup, high-availability, and disaster recovery setup, database administration, performance tuning, etc. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Install, configure, and maintain SAP systems. Provide technical support for SAP systems. Perform system upgrades and patches to ensure the system is up to date. Monitor and optimize system performance. Create and maintain technical documents and procedures. Collaborate with other teams to design, implement, and manage SAP systems. Participate in change management processes. Qualifications: 10+ years of SAP Basis administration experience in large environments, preferably running SAP Business Suites including S/4 HANA. Proficiency in SAP system performance tuning and troubleshooting. At least 3 years of experience in monitoring and troubleshooting HANA and Oracle databases. Participation in a minimum of 2-3 implementations of SAP systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of SAP systems across multiple technical landscapes. Minimum Requirement: SAP Basis background Installing SAP BASIS technical support Strong stakeholder management skills at all levels (internal and external) Administrating the SAP system and working with auditors STRONG BASIS experience would be desirable. 2-3 implementations of SAP would be good Technical SAP experience would be beneficial. Very hands on role Understanding of other databases would be beneficial (Oracle) If you feel you have the skills and experience needed for this role; please do apply now.
Mason Frank International
Nottingham, Nottinghamshire
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. [Additional specific requirements as needed.) Nice to Have: Zuora certifications (eg, Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
Apr 18, 2024
Contractor
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. [Additional specific requirements as needed.) Nice to Have: Zuora certifications (eg, Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
We are recruiting for a Solutions Architect with a software development background. They will have experience within a consultancy or similar experience as a contractor working on leading edge technologies to drive business improvement and successful growth within technical change and transformation. Key responsibilities: Collaborate and contribute insights to help organizations enhance their agility in response to dynamic market changes. Contribute to impactful projects, launching award-winning Internet of Things platforms, and developing systems for tracking clinical trials. Utilize your passion for leading-edge technologies to drive real-world impact. Design and deliver cutting-edge business solutions from CXO level to delivery, leveraging hands-on experience. Serve as a technical leader, supporting and leading FTSE 100 clients in production software development. Access the latest training and certifications, including AWS, Azure, and GCP, along with extensive courses and mentoring programs available to the business. Enjoy flexible working arrangements to maintain work-life balance. Skills and Qualifications: Proven track record in providing technical leadership across application, business, and integration architectures. Comfortable across all architecture domains with specialisation in at least one of the following: Architecture domain Business domain (e.g., CRM, eCommerce) Across Sectors Technologies/vendors Experience in conducting solution options assessment, including product selection and analysis of patterns and sourcing approaches. Ability to deliver strategic thinking to stakeholders through Architecture Roadmaps, mentoring, and technical thought leadership. Proficiency in architecture modelling tools and frameworks such as UML, ArchiMate, etc. Understanding of the commercial, people, and organisational aspects of architectural work. Deep knowledge of technologies worked with, with exposure to emerging technologies and architectural trends including: Microservices vs Packaged Solutions Cloud vs On-premises Digital transformation enablement Cloud architectures, with experience in AWS, Google Cloud Platform, or Azure Familiarity with a broad span of vendors: IBM, Oracle, Salesforce, SAP, etc. Understanding the architect's role in agile delivery Internet of Things concepts If you're driven by collaboration, passionate about leading-edge technologies, and want to make a real-world impact through innovative solutions, we encourage you to apply.
Apr 18, 2024
Full time
We are recruiting for a Solutions Architect with a software development background. They will have experience within a consultancy or similar experience as a contractor working on leading edge technologies to drive business improvement and successful growth within technical change and transformation. Key responsibilities: Collaborate and contribute insights to help organizations enhance their agility in response to dynamic market changes. Contribute to impactful projects, launching award-winning Internet of Things platforms, and developing systems for tracking clinical trials. Utilize your passion for leading-edge technologies to drive real-world impact. Design and deliver cutting-edge business solutions from CXO level to delivery, leveraging hands-on experience. Serve as a technical leader, supporting and leading FTSE 100 clients in production software development. Access the latest training and certifications, including AWS, Azure, and GCP, along with extensive courses and mentoring programs available to the business. Enjoy flexible working arrangements to maintain work-life balance. Skills and Qualifications: Proven track record in providing technical leadership across application, business, and integration architectures. Comfortable across all architecture domains with specialisation in at least one of the following: Architecture domain Business domain (e.g., CRM, eCommerce) Across Sectors Technologies/vendors Experience in conducting solution options assessment, including product selection and analysis of patterns and sourcing approaches. Ability to deliver strategic thinking to stakeholders through Architecture Roadmaps, mentoring, and technical thought leadership. Proficiency in architecture modelling tools and frameworks such as UML, ArchiMate, etc. Understanding of the commercial, people, and organisational aspects of architectural work. Deep knowledge of technologies worked with, with exposure to emerging technologies and architectural trends including: Microservices vs Packaged Solutions Cloud vs On-premises Digital transformation enablement Cloud architectures, with experience in AWS, Google Cloud Platform, or Azure Familiarity with a broad span of vendors: IBM, Oracle, Salesforce, SAP, etc. Understanding the architect's role in agile delivery Internet of Things concepts If you're driven by collaboration, passionate about leading-edge technologies, and want to make a real-world impact through innovative solutions, we encourage you to apply.
We are heading up a recruitment drive on behalf of a leading IT consultancy that require a Fieldglass Architect to join their team on a major banking project that is based in London. Fieldglass Architect 5-8 years experience 6 months London Business Unit -FS IR35 Status - mandated PAYE SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements SKills Required 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus SAP Fieldglass certification
Apr 15, 2024
Contractor
We are heading up a recruitment drive on behalf of a leading IT consultancy that require a Fieldglass Architect to join their team on a major banking project that is based in London. Fieldglass Architect 5-8 years experience 6 months London Business Unit -FS IR35 Status - mandated PAYE SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements SKills Required 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus SAP Fieldglass certification
Fieldglass Architect London- Onsite 5-8 years experience 6 months Inside IR35 SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements Skills Required 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus SAP Fieldglass certification
Apr 15, 2024
Contractor
Fieldglass Architect London- Onsite 5-8 years experience 6 months Inside IR35 SAP Fieldglass Solutions Architect to help design an extended Workforce Management Process and Systems Strategy. Solutions Architect will be responsible for consulting on industry best practices around extended Workforce Management Process, Systems Strategy, process design, overall architecture and end to end process with its integration with Back End SAP ERP. A solutions architect should be well-versed in complex business models, large enterprise deployment scenarios, and is 100% focused on solving customer problems. RESPONSIBILITIES Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and customers process owners. Leveraging complex business and deployment experience to help clients understand what it will take to deploy, manage and maintain a program. Provide subject matter expertise related to integration capabilities and design. Manage the configuration of Fieldglass application to support Contingent Worker Management Office operations and related projects. Manage projects activities as assigned by project manager through the project life cycle, inclusive of design sessions, confirm business scenarios for testing, reviewing and approving test plans and ensuring the appropriate end user acceptance testing is obtained and assist in the creation of the stabilization plan. Conduct functional impact analysis for new business processes and for modification of existing business processes to configuration or application changes. Provide quality assurance review of the business process after implementation to ensure it is operating as designed or recommend additional enhancements Skills Required 3-5 years SAP Fieldglass application knowledge is required SAP Fieldglass report configuration experience is required SAP Fieldglass integrations timesheet configuration and integration experience is required In-depth knowledge of SAP Fieldglass configuration and administration Hands-on expert in managing configuration of roles, rate grids and job posting templates for SAP Fieldglass Experience with SAP Fieldglass integrations and timesheet management Strong knowledge of Contingent Worker and Vendor Management business processes Ability to manage and execute application configuration Prior experience and proficiency in VMS systems and processes Experience in a vendor management/contingent labor role is a plus SAP Fieldglass certification
My client, a global Consultancy, based in London, are looking for a SAP Technical Security Architect to join them on a 12 month contract. The role will be split between WFH and being in the office 1 / 2 a week - in Canary Wharf. About the SAP Technical Security Architect Role: This role is in the Security Architecture and Advisory (SAA) team, within my client's UK Information Security function. The SAA team are critical in the assessment, development, and delivery of innovative, technology-enabled secure solutions for my client and their clients. The SAA team is vital to my client's ability to demonstrate that we are delivering 'secure by design' solutions so that our business stakeholders, our clients, and our regulators trust my client. Role: This is a contract role and involves advising on the security architecture and security management processes for my client's UK's Strategy Transformation Programme. This enterprise wide two year programme is investing in SAP S/4 HANA and other integrated SaaS products as part of the UK firm's Digital Transformation to enhance their ways of working. The Technical Security Consultant will: Lead as an internal consultant to the Strategy Transformation Programme as part of their Centre of Excellence function providing technical security direction Collaborate with the programme and it's projects to help deliver solutions that meet the business need, and which are compliant with the Enterprise Security Architecture principles, ensuring all applicable controls and patterns are implemented Using threat modelling to provide risk or threat-based advice to programme stakeholders along with actionable recommendations where necessary Work alongside the Programme to support submissions to the internal Design Authorities through the creation and review of design and guidance documentation where required Manage the scoping of security testing requirements for new systems and products working closely with their Security Testing function for the programme Share experiences with others to assist their learning and understanding in the wider team. Prior experience You must: Have worked in at least one of: Solution or infrastructure design or Security Architect Hands on experience and knowledge of securing SAP S/4 HANA in the Cloud Experience of supporting the design of secure integration of SaaS products with SAP, Integration Services (e.g. ESB, Azure Integration Services etc.) and enterprise strategic tooling (e.g. corporate identity provider for JML processes) Be able to demonstrate the ability to adapt communication style to explain technical concepts to different people within an organisation whether advising stakeholders, directing teams, or sharing experience Experience of successfully working in a fast paced, customer service/regulated environments, delivering high quality information security services Be calm in challenging situations, able to navigate through complex security problems to find the root cause and a balanced outcome. It would be advantageous if you can demonstrate some, or all of: SAP Security/Architecture certification If the above is of interest please apply to this ad and I will respond most likely on Wednesday 23rd Feb (I am in an all day workshop Tuesday 22nd).
Feb 23, 2022
Seasonal
My client, a global Consultancy, based in London, are looking for a SAP Technical Security Architect to join them on a 12 month contract. The role will be split between WFH and being in the office 1 / 2 a week - in Canary Wharf. About the SAP Technical Security Architect Role: This role is in the Security Architecture and Advisory (SAA) team, within my client's UK Information Security function. The SAA team are critical in the assessment, development, and delivery of innovative, technology-enabled secure solutions for my client and their clients. The SAA team is vital to my client's ability to demonstrate that we are delivering 'secure by design' solutions so that our business stakeholders, our clients, and our regulators trust my client. Role: This is a contract role and involves advising on the security architecture and security management processes for my client's UK's Strategy Transformation Programme. This enterprise wide two year programme is investing in SAP S/4 HANA and other integrated SaaS products as part of the UK firm's Digital Transformation to enhance their ways of working. The Technical Security Consultant will: Lead as an internal consultant to the Strategy Transformation Programme as part of their Centre of Excellence function providing technical security direction Collaborate with the programme and it's projects to help deliver solutions that meet the business need, and which are compliant with the Enterprise Security Architecture principles, ensuring all applicable controls and patterns are implemented Using threat modelling to provide risk or threat-based advice to programme stakeholders along with actionable recommendations where necessary Work alongside the Programme to support submissions to the internal Design Authorities through the creation and review of design and guidance documentation where required Manage the scoping of security testing requirements for new systems and products working closely with their Security Testing function for the programme Share experiences with others to assist their learning and understanding in the wider team. Prior experience You must: Have worked in at least one of: Solution or infrastructure design or Security Architect Hands on experience and knowledge of securing SAP S/4 HANA in the Cloud Experience of supporting the design of secure integration of SaaS products with SAP, Integration Services (e.g. ESB, Azure Integration Services etc.) and enterprise strategic tooling (e.g. corporate identity provider for JML processes) Be able to demonstrate the ability to adapt communication style to explain technical concepts to different people within an organisation whether advising stakeholders, directing teams, or sharing experience Experience of successfully working in a fast paced, customer service/regulated environments, delivering high quality information security services Be calm in challenging situations, able to navigate through complex security problems to find the root cause and a balanced outcome. It would be advantageous if you can demonstrate some, or all of: SAP Security/Architecture certification If the above is of interest please apply to this ad and I will respond most likely on Wednesday 23rd Feb (I am in an all day workshop Tuesday 22nd).
SAP Technical Solution Architect - Permanent (Hampshire/Lancashire/Remote) The SAP Technical Solutions Architect will provide clear solution designs & be able to articulate to a variety of audiences (both technical & non-technical). The Solution Architect will work on specific projects including SAP (ERP, CRM, EWM & Hybris), BI, API & EDI & Web applications. Thorough understanding of the technologies & also SAP (ERP, CRM, EWM & Hybris), Integration, Azure, Office 365, API, EDI & SaaS & PaaS. The Solution Architect will be responsible for the technical aspects of IT projects & ensure that the solutions are designed & delivered in line with the IT Strategy. The Solution Architect will be a key member of the Architecture team & will bring their knowledge & experience to the team & help shape & influence the IT Strategy. SAP Technical Solutions Architect Key Responsibilities: Design & document IT solutions, as part of IT projects or as part of discovery exercise(s) Support IT projects from inception to delivery, by providing the IT solution, including assurance of IT Solutions Establish & maintain a set of architecture artefacts to provide a clear & concise view(s) of the IT landscape Demonstrate a strong awareness of & commitment to Ethics & Compliance. SAP Technical Solutions Architect Key Accountabilities Responsible for the technical design & implementation of IT solutions & changes to existing solutions Building & maintaining key architecture artefacts that can be re-used for documenting change within the IT landscape Identifying key IT risks & input into risk remediation planning SAP Technical Solutions Architect Key Skills & Experience At least 5 years experience as a Solution Architect in a complex IT organisation, encompassing Service delivery; application development & IT Infrastructure At least 5 years experience with SAP (ERP, CRM, EWM & Hybris) across multiple business functions including, Sales & Distribution, Purchasing, Logistics, Finance, integration across SAP modules & Vistex. A track record in the design & delivery of IT projects across an organisation, including IT security being at the heart of the solutions Sound knowledge of IT security & experience of designing & building secure solutions that pass PEN testing & Vulnerability scanning Knowledge of TOGAF & architecture frameworks Ideally with experience with Azure platforms & other cloud-based customer platforms (SaaS & PaaS) Ideally with experience with the delivery of data analytic solutions Any experience of working as part of an agile/Scrum delivery team as a Solution Architect Candidates must be eligible to work in the UK Candidates must be able to drive, due to some infrequent travel With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Dec 09, 2021
Full time
SAP Technical Solution Architect - Permanent (Hampshire/Lancashire/Remote) The SAP Technical Solutions Architect will provide clear solution designs & be able to articulate to a variety of audiences (both technical & non-technical). The Solution Architect will work on specific projects including SAP (ERP, CRM, EWM & Hybris), BI, API & EDI & Web applications. Thorough understanding of the technologies & also SAP (ERP, CRM, EWM & Hybris), Integration, Azure, Office 365, API, EDI & SaaS & PaaS. The Solution Architect will be responsible for the technical aspects of IT projects & ensure that the solutions are designed & delivered in line with the IT Strategy. The Solution Architect will be a key member of the Architecture team & will bring their knowledge & experience to the team & help shape & influence the IT Strategy. SAP Technical Solutions Architect Key Responsibilities: Design & document IT solutions, as part of IT projects or as part of discovery exercise(s) Support IT projects from inception to delivery, by providing the IT solution, including assurance of IT Solutions Establish & maintain a set of architecture artefacts to provide a clear & concise view(s) of the IT landscape Demonstrate a strong awareness of & commitment to Ethics & Compliance. SAP Technical Solutions Architect Key Accountabilities Responsible for the technical design & implementation of IT solutions & changes to existing solutions Building & maintaining key architecture artefacts that can be re-used for documenting change within the IT landscape Identifying key IT risks & input into risk remediation planning SAP Technical Solutions Architect Key Skills & Experience At least 5 years experience as a Solution Architect in a complex IT organisation, encompassing Service delivery; application development & IT Infrastructure At least 5 years experience with SAP (ERP, CRM, EWM & Hybris) across multiple business functions including, Sales & Distribution, Purchasing, Logistics, Finance, integration across SAP modules & Vistex. A track record in the design & delivery of IT projects across an organisation, including IT security being at the heart of the solutions Sound knowledge of IT security & experience of designing & building secure solutions that pass PEN testing & Vulnerability scanning Knowledge of TOGAF & architecture frameworks Ideally with experience with Azure platforms & other cloud-based customer platforms (SaaS & PaaS) Ideally with experience with the delivery of data analytic solutions Any experience of working as part of an agile/Scrum delivery team as a Solution Architect Candidates must be eligible to work in the UK Candidates must be able to drive, due to some infrequent travel With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
One of our global entertainment clients is looking for an experienced Senior Project Manager to deliver a business-critical project end-to-end, with an emphasis on system enhancement The hiring manager describes the role as: "In this role, you will be crucial to the end-to-end delivery of a project moving the reporting and ticketing platform to a new system. You will be required to deliver an exceptional customer service to key stakeholders, enhancing systems and innovating solutions. You must be able to proactively deliver the full project life cycle, with the flexibility to adapt to a developing project environment, while being an inspiring and motivating leader." Key responsibilities: Working with the business to manage the project end-to-end Ensuring requirements are accurate and the testing and delivery approach are effective and approved by the business Determine the integration points between systems, understanding functional and coding changes and understanding user pain points Communicating effectively and regularly with a variety of stakeholders to update on progress and ensure project pipeline is understood What you will need to be successful in this role: A proactive mindset which is flexible and open to adapt within a low maturity project environment An understanding of architecture diagram, with the ability to talk to solution architects and developers An adaptive approach to stakeholder management and communication, with a focus on customer experience Extensive experience delivering projects in a mixed methodology environment The role is a 12-month Fixed Term Contract. The role is remote with travel to London required. They are looking for someone to start ASAP, therefore we can only accept a maximum of 1 month notice period
Dec 03, 2021
One of our global entertainment clients is looking for an experienced Senior Project Manager to deliver a business-critical project end-to-end, with an emphasis on system enhancement The hiring manager describes the role as: "In this role, you will be crucial to the end-to-end delivery of a project moving the reporting and ticketing platform to a new system. You will be required to deliver an exceptional customer service to key stakeholders, enhancing systems and innovating solutions. You must be able to proactively deliver the full project life cycle, with the flexibility to adapt to a developing project environment, while being an inspiring and motivating leader." Key responsibilities: Working with the business to manage the project end-to-end Ensuring requirements are accurate and the testing and delivery approach are effective and approved by the business Determine the integration points between systems, understanding functional and coding changes and understanding user pain points Communicating effectively and regularly with a variety of stakeholders to update on progress and ensure project pipeline is understood What you will need to be successful in this role: A proactive mindset which is flexible and open to adapt within a low maturity project environment An understanding of architecture diagram, with the ability to talk to solution architects and developers An adaptive approach to stakeholder management and communication, with a focus on customer experience Extensive experience delivering projects in a mixed methodology environment The role is a 12-month Fixed Term Contract. The role is remote with travel to London required. They are looking for someone to start ASAP, therefore we can only accept a maximum of 1 month notice period