Overview Important: Due to the nature of the projects all applicants must be sole British national's and be able to obtain SC/DV clearance. Working: The role is office/hybrid based with occasional travel to other company/customer's sites in the UK or abroad. Office site presence, anticipated 3 days onsite, depending on project needs. Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace? The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Key Responsibilities as a Project Manager: Be the primary customer contact. Successfully manage a portfolio of similar or related projects for a business stream achieving customer requirements along with meeting the business goals of schedule, budget, deliveries, risk management and winning new/follow on business. Monitor project performance against plan, cost and delivery, and identify appropriate corrective actions by conducting periodic cost, schedule, performance and risk reviews. Prioritise, identify and obtain the required resources, including facilities, tools and personnel to achieve successful project execution. Supply accurate cost and schedule information in the preparation of bids and reports. Provide effective leadership, manage all customer interfaces, and communicate effectively to Senior Management, team members and peers to establish a common understanding of Project Scope and plan for successful programme execution. Motivate the team by communicating a shared vision, providing direction, setting goals and mentoring, creating a team environment that encourages people to work towards common objectives. Carry out other duties that may reasonably be required by the Programmes Director or the Programme Manager in support of department activities. Experience in new product implementation new product development. Experience needed: Experienced Project Manager with a successful track record in setting up and executing full project lifecycle, including concept, launch, product development, transition to production, product delivery and in service support. Educated to degree level in Business/Engineering. APM qualified (or equivalent). Excellent leadership, delegation and teamwork skills with a collaborative mindset. Excellent communication, influencing and persuading skills at all levels in the business. High commercial and business awareness, customer focus and sales orientation. Resilient - able to operate effectively under stretching project constraints, pressure and displays sound judgement at all times PC and keyboard literate and working knowledge of project management tools, plus working knowledge of IFS or an equivalent ERP system. Experience in the Defence / Aerospace or safety regulated environment would be advantageous. Experience in the following would be desirable: Ideally qualified to degree-level or equivalent experience in a Physics or Engineering based subject, such as; Electronics, Hardware, Computer Science, Software or Systems Engineering etc. Experience of managing multi-disciplined projects with a focus on systems engineering and integration and/or manufacturing is highly desirable. Experience in the Naval / Maritime domain would be advantageous. For full information, please get in touch
Apr 18, 2024
Full time
Overview Important: Due to the nature of the projects all applicants must be sole British national's and be able to obtain SC/DV clearance. Working: The role is office/hybrid based with occasional travel to other company/customer's sites in the UK or abroad. Office site presence, anticipated 3 days onsite, depending on project needs. Want to work for a successful business, who develop advanced specialist systems to deliver warfighting edge in the modern maritime and underwater battlespace? The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Key Responsibilities as a Project Manager: Be the primary customer contact. Successfully manage a portfolio of similar or related projects for a business stream achieving customer requirements along with meeting the business goals of schedule, budget, deliveries, risk management and winning new/follow on business. Monitor project performance against plan, cost and delivery, and identify appropriate corrective actions by conducting periodic cost, schedule, performance and risk reviews. Prioritise, identify and obtain the required resources, including facilities, tools and personnel to achieve successful project execution. Supply accurate cost and schedule information in the preparation of bids and reports. Provide effective leadership, manage all customer interfaces, and communicate effectively to Senior Management, team members and peers to establish a common understanding of Project Scope and plan for successful programme execution. Motivate the team by communicating a shared vision, providing direction, setting goals and mentoring, creating a team environment that encourages people to work towards common objectives. Carry out other duties that may reasonably be required by the Programmes Director or the Programme Manager in support of department activities. Experience in new product implementation new product development. Experience needed: Experienced Project Manager with a successful track record in setting up and executing full project lifecycle, including concept, launch, product development, transition to production, product delivery and in service support. Educated to degree level in Business/Engineering. APM qualified (or equivalent). Excellent leadership, delegation and teamwork skills with a collaborative mindset. Excellent communication, influencing and persuading skills at all levels in the business. High commercial and business awareness, customer focus and sales orientation. Resilient - able to operate effectively under stretching project constraints, pressure and displays sound judgement at all times PC and keyboard literate and working knowledge of project management tools, plus working knowledge of IFS or an equivalent ERP system. Experience in the Defence / Aerospace or safety regulated environment would be advantageous. Experience in the following would be desirable: Ideally qualified to degree-level or equivalent experience in a Physics or Engineering based subject, such as; Electronics, Hardware, Computer Science, Software or Systems Engineering etc. Experience of managing multi-disciplined projects with a focus on systems engineering and integration and/or manufacturing is highly desirable. Experience in the Naval / Maritime domain would be advantageous. For full information, please get in touch
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
Apr 18, 2024
Full time
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
We are looking to recruit a Senior Proposal Manager; you will focus on winning submissions for projects across the Southwest and South Wales. Leading first-stage tenders, you will be responsible for preparing high-quality bids that delight our customers. We are committed to truly understanding our customers' needs and developing sustainable solutions that are clearly articulated in customer-focused, attractive submissions. Our high win rate means you will see more of your effort converted to live projects. Working flexibly from home and one of our offices (Cardiff, Bristol, or Exeter), you will have a passion for construction and be able to demonstrate the skills and capabilities below: Strong team leadership skills: Lead the team assembled for the proposal, who will come from other departments and outside the business. You will: Identify and assemble the people needed to produce and win the bid. Motivate and inspire them to get the best from the whole team. Agree individual roles and responsibilities. Check progress and support bid team members. Provide feedback to bid team members about their performance on the bid. Lead the bid strategy: Contribute to and create our bid win plan, then consistently communicate this to the team throughout so that the bid is developed in line with the strategy. You will: Understand the entire bid submission and influence our approach to align with the 'win plan.' Revisit the strategy when needed. Be accountable for everything that goes into the bid. Define and shape the visual presentation of the submission. Bid writing skills: Being a strong bid writer, you will make sure all the written content in the bid is clear and compelling by: Owning individual answers (planning and scripting). Briefing other bid writing contributors. Checking the quality of other contributors' work and providing feedback and/or intervening. Signing off on all the written content before the Director peer review. Essential and Desirable Criteria Essential: Experience in construction or infrastructure Strong writing skills - able to craft clear, concise, and compelling bids. Strong attention to detail - all our proposals must be error-free. Project management skills - able to meet the proposal deadline and coordinate the input of multiple team members. Desired: English literature or journalism qualification. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Adding to that our numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not join our business! Willmott Dixon has recently been awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Apr 18, 2024
Full time
We are looking to recruit a Senior Proposal Manager; you will focus on winning submissions for projects across the Southwest and South Wales. Leading first-stage tenders, you will be responsible for preparing high-quality bids that delight our customers. We are committed to truly understanding our customers' needs and developing sustainable solutions that are clearly articulated in customer-focused, attractive submissions. Our high win rate means you will see more of your effort converted to live projects. Working flexibly from home and one of our offices (Cardiff, Bristol, or Exeter), you will have a passion for construction and be able to demonstrate the skills and capabilities below: Strong team leadership skills: Lead the team assembled for the proposal, who will come from other departments and outside the business. You will: Identify and assemble the people needed to produce and win the bid. Motivate and inspire them to get the best from the whole team. Agree individual roles and responsibilities. Check progress and support bid team members. Provide feedback to bid team members about their performance on the bid. Lead the bid strategy: Contribute to and create our bid win plan, then consistently communicate this to the team throughout so that the bid is developed in line with the strategy. You will: Understand the entire bid submission and influence our approach to align with the 'win plan.' Revisit the strategy when needed. Be accountable for everything that goes into the bid. Define and shape the visual presentation of the submission. Bid writing skills: Being a strong bid writer, you will make sure all the written content in the bid is clear and compelling by: Owning individual answers (planning and scripting). Briefing other bid writing contributors. Checking the quality of other contributors' work and providing feedback and/or intervening. Signing off on all the written content before the Director peer review. Essential and Desirable Criteria Essential: Experience in construction or infrastructure Strong writing skills - able to craft clear, concise, and compelling bids. Strong attention to detail - all our proposals must be error-free. Project management skills - able to meet the proposal deadline and coordinate the input of multiple team members. Desired: English literature or journalism qualification. Additional Information At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Adding to that our numerous people awards, we understand everyone has a unique potential and ability to make a difference and succeed; if you want your skills developed and talent recognised, why not join our business! Willmott Dixon has recently been awarded No 1 in the Best "Big" Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Position not right for you? Share it with someone you know. Account Director Reference: APR Expiry date: 2024-05-:30:00.000 Location: London Salary: Competitive Benefits: Competitive Role can be based within the UK or Spain LINK is a leading global marketing services business. Every day we work with the world's biggest brands to create and execute experiential marketing campaigns which excite audiences, build customer loyalty and demand attention. Our teams in more than 50+ countries across six continents combine local knowledge with sector expertise to deliver exceptional outsourced marketing communications, transactional services and global brand programs to clients in 150+ markets worldwide. Our people are passionate about creating outstanding promotional campaigns and brand experiences for the world's leading consumer brands. We have the integrity to understand and own our place in the world. And with a disruptive mindset, we have the courage to do things differently. We are looking for an Account Director to work with one of the biggest iconic brands. As the senior lead within the market, this role will create long-term, trusting relationships with our customers and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK. Job purpose: To oversee, manage and take ownership of our iconic brand. From initial implementation through, to contract delivery through the lifecycle of the contract. Key responsibilities and accountabilities: Ensure all transactions are managed to the highest standards ensuring all work by the team is managed, controlled, checked and delivered successfully. Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time. Responsibility for global relationship & management of key regional and global stakeholders. Working closely with Link teams in market to support them to drive more business in their market. Working to penetrate new markets where we are not yet working, this would involve working closely with the Link regional account teams. Product development that can be shared to all markets. Calendar of activity to be developed. Sharing of new orders / new ideas to all markets. Overseeing all large projects to ensure we are doing everything possible to win these. Working on some markets directly where we do not have local support in place or where it makes sense for them to be doing this. Ensure customer service is a priority. Identify and resolve all issues relating to customers within Standard guidelines. Provide professional presentations to customers. Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team. Maintaining and updating database of local suppliers and managing the relationships Liaise with suppliers and have strong negotiation skills Oversee the team and ensure they process all orders and invoices in a timely fashion Work with the team and produce accurate customer quotations and ensure quality samples and artwork for proposals. Manage SLA's and KPI's set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders. Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase volumes - where applicable. Work with LINK colleagues to ensure all opportunities are shared where applicable to drive opportunities and revenue in all markets Work closely with Senior Management team to ensure that there is a cohesive communication across all of our activities to ensure we are operating as the global outsource strategic partner across marketing items. Skills Required: Experience in the promotional goods / print industry Experience working on a single source contract basis To have a strong team attitude Excellent oral and written communication skills First class, effective organisational skills A pro-active approach to managing projects Experience of managing and working as part of a team A keen eye for detail and an understanding of budgeting and financial reporting Ability to work under pressure whilst maintaining a cool outlook A personable and professional character that will allow you to build client rapport The confidence to give clients trust in your work Excellent knowledge of MS Office particularly power point and excel Excellent problem solving ability Enthusiastic and passionate Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive. Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at
Apr 18, 2024
Full time
Position not right for you? Share it with someone you know. Account Director Reference: APR Expiry date: 2024-05-:30:00.000 Location: London Salary: Competitive Benefits: Competitive Role can be based within the UK or Spain LINK is a leading global marketing services business. Every day we work with the world's biggest brands to create and execute experiential marketing campaigns which excite audiences, build customer loyalty and demand attention. Our teams in more than 50+ countries across six continents combine local knowledge with sector expertise to deliver exceptional outsourced marketing communications, transactional services and global brand programs to clients in 150+ markets worldwide. Our people are passionate about creating outstanding promotional campaigns and brand experiences for the world's leading consumer brands. We have the integrity to understand and own our place in the world. And with a disruptive mindset, we have the courage to do things differently. We are looking for an Account Director to work with one of the biggest iconic brands. As the senior lead within the market, this role will create long-term, trusting relationships with our customers and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK. Job purpose: To oversee, manage and take ownership of our iconic brand. From initial implementation through, to contract delivery through the lifecycle of the contract. Key responsibilities and accountabilities: Ensure all transactions are managed to the highest standards ensuring all work by the team is managed, controlled, checked and delivered successfully. Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time. Responsibility for global relationship & management of key regional and global stakeholders. Working closely with Link teams in market to support them to drive more business in their market. Working to penetrate new markets where we are not yet working, this would involve working closely with the Link regional account teams. Product development that can be shared to all markets. Calendar of activity to be developed. Sharing of new orders / new ideas to all markets. Overseeing all large projects to ensure we are doing everything possible to win these. Working on some markets directly where we do not have local support in place or where it makes sense for them to be doing this. Ensure customer service is a priority. Identify and resolve all issues relating to customers within Standard guidelines. Provide professional presentations to customers. Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team. Maintaining and updating database of local suppliers and managing the relationships Liaise with suppliers and have strong negotiation skills Oversee the team and ensure they process all orders and invoices in a timely fashion Work with the team and produce accurate customer quotations and ensure quality samples and artwork for proposals. Manage SLA's and KPI's set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders. Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase volumes - where applicable. Work with LINK colleagues to ensure all opportunities are shared where applicable to drive opportunities and revenue in all markets Work closely with Senior Management team to ensure that there is a cohesive communication across all of our activities to ensure we are operating as the global outsource strategic partner across marketing items. Skills Required: Experience in the promotional goods / print industry Experience working on a single source contract basis To have a strong team attitude Excellent oral and written communication skills First class, effective organisational skills A pro-active approach to managing projects Experience of managing and working as part of a team A keen eye for detail and an understanding of budgeting and financial reporting Ability to work under pressure whilst maintaining a cool outlook A personable and professional character that will allow you to build client rapport The confidence to give clients trust in your work Excellent knowledge of MS Office particularly power point and excel Excellent problem solving ability Enthusiastic and passionate Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive. Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at
Technical Director Saint Gobain Off-Site Solutions Home based, preferred locations would be Midlands or near Glasgow. National travel as required. Are you passionate about developing new client solutions in low-rise housing construction systems, while ensuring regulatory compliance and mitigating risk? At Saint Gobain Off-Site Solutions we are seeking a Technical Director to join our senior leadership team. By embracing a range of technologies and innovations, Saint-Gobain Off-Site Solutions can provide the right solution for construction projects. As well as being manufacturers of high-quality products and building systems, we also offer expertise in design, logistics, supply chain, and sourcing, delivered through a partnership approach through our specialist brands - Pasquill, Roofspace Solutions, Scotframe, and Intrastack, The Technical Director will lead in the development of low-rise building systems, all associated testing, building regulation compliance, and certifications. This will include leading a central team and brand representatives to ensure a coordinated approach to technical compliance while collaborating with and supporting operational, quality, and commercial teams. You will drive compliance and adherence to standards in the building systems we produce in everything that you do, acting as a guardian of risk and ensuring effective, compliant, and commercially viable solutions are delivered to our customers. Your role will require you to stay abreast of changes in legislation through industry body memberships and manage change internally to ensure that Saint Gobain Off-Site Solutions can comply with all current and new building standards legislation while delivering competitive customer solutions. What we're looking for: Minimum, Degree and Post Graduate Qualification in a Building Physics / Construction Engineering related discipline Technical expertise, particularly in Building Physics/Science principles and application. Ability to use this to optimise performance application and relate to profit Building regulation knowledge and implementation experience Proven track record of successful new product development Experience of technical risk and liability assessment minimising company exposure Knowledge of construction and contracting law Extensive knowledge and proven implementation of product and system certification and compliance Competence in project management Experience in construction sector and extensive technical knowledge of building materials Experience of technical long range planning and analysis Experience in multifunctional construction sector disciplines Able to act with Safety, Health and the Environment as a priority Continuously improve with Customer Focus being central to the approach Ability to clearly present and communicate at all levels Experience in timber building frame systems, timber roof systems, and steel frames would be an advantage. Are Off-Site Solutions and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Apr 18, 2024
Full time
Technical Director Saint Gobain Off-Site Solutions Home based, preferred locations would be Midlands or near Glasgow. National travel as required. Are you passionate about developing new client solutions in low-rise housing construction systems, while ensuring regulatory compliance and mitigating risk? At Saint Gobain Off-Site Solutions we are seeking a Technical Director to join our senior leadership team. By embracing a range of technologies and innovations, Saint-Gobain Off-Site Solutions can provide the right solution for construction projects. As well as being manufacturers of high-quality products and building systems, we also offer expertise in design, logistics, supply chain, and sourcing, delivered through a partnership approach through our specialist brands - Pasquill, Roofspace Solutions, Scotframe, and Intrastack, The Technical Director will lead in the development of low-rise building systems, all associated testing, building regulation compliance, and certifications. This will include leading a central team and brand representatives to ensure a coordinated approach to technical compliance while collaborating with and supporting operational, quality, and commercial teams. You will drive compliance and adherence to standards in the building systems we produce in everything that you do, acting as a guardian of risk and ensuring effective, compliant, and commercially viable solutions are delivered to our customers. Your role will require you to stay abreast of changes in legislation through industry body memberships and manage change internally to ensure that Saint Gobain Off-Site Solutions can comply with all current and new building standards legislation while delivering competitive customer solutions. What we're looking for: Minimum, Degree and Post Graduate Qualification in a Building Physics / Construction Engineering related discipline Technical expertise, particularly in Building Physics/Science principles and application. Ability to use this to optimise performance application and relate to profit Building regulation knowledge and implementation experience Proven track record of successful new product development Experience of technical risk and liability assessment minimising company exposure Knowledge of construction and contracting law Extensive knowledge and proven implementation of product and system certification and compliance Competence in project management Experience in construction sector and extensive technical knowledge of building materials Experience of technical long range planning and analysis Experience in multifunctional construction sector disciplines Able to act with Safety, Health and the Environment as a priority Continuously improve with Customer Focus being central to the approach Ability to clearly present and communicate at all levels Experience in timber building frame systems, timber roof systems, and steel frames would be an advantage. Are Off-Site Solutions and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
About the Role: Grade Level (for internal use): 13 Corporate Actions Sales Director S&P Global has a requirement for an experienced Sales Director to grow our business and user base within EMEA for its Managed Corporate Actions data service and Information Mosaic corporate actions processing solutions SaaS, IMActions, IMConnecting, IMAnalytics, and IMBridge. The corporate actions sales team is a dedicated, revenue driven team responsible for client-facing activity including coordination of sales coverage to maximize cross-selling opportunities.The role requires you to have excellent written and verbal communication skills, strong organizational / coordination skills, broad experience in financial markets and corporate actions, generating new business and "hunter" style sales experience and the ability to manage complex relationships. You will be responsible for developing and maintaining close alliances with senior customer management personnel, offering recommendations through formal sales presentations and written proposals, working with the cross functional team to negotiate and close product / solution-based engagements. Duties & Accountabilities: Driving and executing new business Form external partnership to enhance the content of the solution and drive revenues Develop and manage sales pipeline, prospect, and assess sales and move Manage and track customer and transactional information in Salesforce Coordinate resources throughout the sales cycle, including product support and operations Provide regular reporting of pipeline and forecast through Salesforce Keep abreast of competition, competitive issues, and products Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts and customer care Travel to customer locations in support of sales efforts Practice effective, excellent communication with management, customers, and support staff Understand and ensure awareness related to corporate actions and requirements Education and Experience: Bachelor's degree minimum.Graduate degree strongly preferred Candidates will have 10+ years of sales and account management experience with a proven track record of success Experience with procurement, operations, and corporate actions Extensive experience in financial markets with a strong focus on operations and corporate actions Experience with revenue generation Have the credibility and capability to work at the highest level within an organization to develop new business and relationships Management Requirements: Experience working with financial services clients Experience working internally with multiple teams Must be a proven leader Personal competencies: Successful sales experience with a proven track record of over achievement selling complex solutions and non-tangible business value in competitive environment Must be organized and with the ability to manage multiple clients in parallel whilst maintaining excellent attention to detail Ability to set and meet external deadlines Flexible and able to adapt to changing situations Excellent communication skills - listening, writing, speaking, are major pre-requisite Ability to communicate effectively across teams and partners Ability to learn quickly and demonstrate initiative Ability to build internal relationships as well as external ones. Team player and willing to progress in a rapidly changing environment Ability to influence and partner across all cross-functional teams including but not limited to: Sales, Product, Marketing, and Operations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 296706 Posted On: 2024-04-15 Location: London, United Kingdom
Apr 17, 2024
Full time
About the Role: Grade Level (for internal use): 13 Corporate Actions Sales Director S&P Global has a requirement for an experienced Sales Director to grow our business and user base within EMEA for its Managed Corporate Actions data service and Information Mosaic corporate actions processing solutions SaaS, IMActions, IMConnecting, IMAnalytics, and IMBridge. The corporate actions sales team is a dedicated, revenue driven team responsible for client-facing activity including coordination of sales coverage to maximize cross-selling opportunities.The role requires you to have excellent written and verbal communication skills, strong organizational / coordination skills, broad experience in financial markets and corporate actions, generating new business and "hunter" style sales experience and the ability to manage complex relationships. You will be responsible for developing and maintaining close alliances with senior customer management personnel, offering recommendations through formal sales presentations and written proposals, working with the cross functional team to negotiate and close product / solution-based engagements. Duties & Accountabilities: Driving and executing new business Form external partnership to enhance the content of the solution and drive revenues Develop and manage sales pipeline, prospect, and assess sales and move Manage and track customer and transactional information in Salesforce Coordinate resources throughout the sales cycle, including product support and operations Provide regular reporting of pipeline and forecast through Salesforce Keep abreast of competition, competitive issues, and products Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts and customer care Travel to customer locations in support of sales efforts Practice effective, excellent communication with management, customers, and support staff Understand and ensure awareness related to corporate actions and requirements Education and Experience: Bachelor's degree minimum.Graduate degree strongly preferred Candidates will have 10+ years of sales and account management experience with a proven track record of success Experience with procurement, operations, and corporate actions Extensive experience in financial markets with a strong focus on operations and corporate actions Experience with revenue generation Have the credibility and capability to work at the highest level within an organization to develop new business and relationships Management Requirements: Experience working with financial services clients Experience working internally with multiple teams Must be a proven leader Personal competencies: Successful sales experience with a proven track record of over achievement selling complex solutions and non-tangible business value in competitive environment Must be organized and with the ability to manage multiple clients in parallel whilst maintaining excellent attention to detail Ability to set and meet external deadlines Flexible and able to adapt to changing situations Excellent communication skills - listening, writing, speaking, are major pre-requisite Ability to communicate effectively across teams and partners Ability to learn quickly and demonstrate initiative Ability to build internal relationships as well as external ones. Team player and willing to progress in a rapidly changing environment Ability to influence and partner across all cross-functional teams including but not limited to: Sales, Product, Marketing, and Operations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 296706 Posted On: 2024-04-15 Location: London, United Kingdom
Watkin Jones, the UK's leading developer and manager of residential for rent homes with a focus on the build to rent (BTR), co-living and student accommodation (PBSA) sectors, are looking to appoint an experienced, driven Construction Director to manage a growing area of the business. Joining the senior leadership team during this exciting period of development you'll have the opportunity to help shape the future of the business. Reporting directly to the Operations Director you'll be accountable for managing PBSA and BTR site-based activities ensuring developments are delivered on time, to the required standards and within budget, including the co-ordinating of site works and management of subcontractors resulting in a successful project completion. Your Role We can be flexible on your location as you'll have accountability for our UK wide construction sites - travel across the UK (specifically in and around London) will be a part of your role. You'll be responsible for: Providing accurate and timely project performance reports, ensuring projects are on track and contract requirements are met. Providing solutions to any highlighted areas of concern Lead on the construction aspects of projects in your portfolio Providing strategic and professional guidance to the Construction Managers, Project Managers and wider members of the team Working collaboratively with the project teams and sub-contractors, building strong and trusted working relationships Developing team capabilities and shaping the future strategy About You We're looking for someone who is a team player with the ability to lead and motivate. You'll need to demonstrate a real passion for construction and project delivery, and be an excellent communicator with the ability to build strong, trusting relationships and able to influence at all levels. Experienced in managing senior people and teams your leadership skills will be the key to success in this role. You'll be both quality and customer focused whilst still able to operate commercially. Through experience and strategic thinking, you'll be confident making high risk decisions whilst maintaining your commitment to excellence with the best interests of clients and the wider business. Previous experience of student accommodation and/or the BTR sector is essential. Ideally you will hold the following: SMSTS certificate First Aid certificate Scaffolding certificate CSCS Card Why Join Us? In return for your hard work and dedication, we can offer you some extensive benefits which include 25 days annual leave plus bank holidays (increasing after 2 years' service by 1 day up to a max of 29 days per annum), discretionary annual bonus, a range of benefits including life insurance, discounted gym memberships, exclusive shopping discounts, healthcare Cashback Scheme and a 7% contributory pension scheme. Watkin Jones' success to date has been based on our emphasis on building relationships of trust, our customer focus, and our forward-thinking structure. Our intention is to create the future of living, which to us means high quality rental homes, community focus and sustainably driven development. About Us Watkin Jones Group is the UK's leading developer, builder, and manager of residential for rent homes, with 52,000+ homes developed and in-build across 135 schemes. Our operating arm, Fresh, manages over 22,000 units across 64 schemes, reflecting approximately £1.7bn of assets under management, giving us unique and unrivalled insight into what tenants and investors desire. Our company was established in 1791 and has been building homes since 1927. More recently, we listed on the AIM market in 2016, and have a current market cap of c.£250m. In FY2022 we generated gross revenue of £407m and a Gross Profit of £67m. Our position in the market is based on a 'capital light' model, where we typically work with institutional forward funders.
Apr 17, 2024
Full time
Watkin Jones, the UK's leading developer and manager of residential for rent homes with a focus on the build to rent (BTR), co-living and student accommodation (PBSA) sectors, are looking to appoint an experienced, driven Construction Director to manage a growing area of the business. Joining the senior leadership team during this exciting period of development you'll have the opportunity to help shape the future of the business. Reporting directly to the Operations Director you'll be accountable for managing PBSA and BTR site-based activities ensuring developments are delivered on time, to the required standards and within budget, including the co-ordinating of site works and management of subcontractors resulting in a successful project completion. Your Role We can be flexible on your location as you'll have accountability for our UK wide construction sites - travel across the UK (specifically in and around London) will be a part of your role. You'll be responsible for: Providing accurate and timely project performance reports, ensuring projects are on track and contract requirements are met. Providing solutions to any highlighted areas of concern Lead on the construction aspects of projects in your portfolio Providing strategic and professional guidance to the Construction Managers, Project Managers and wider members of the team Working collaboratively with the project teams and sub-contractors, building strong and trusted working relationships Developing team capabilities and shaping the future strategy About You We're looking for someone who is a team player with the ability to lead and motivate. You'll need to demonstrate a real passion for construction and project delivery, and be an excellent communicator with the ability to build strong, trusting relationships and able to influence at all levels. Experienced in managing senior people and teams your leadership skills will be the key to success in this role. You'll be both quality and customer focused whilst still able to operate commercially. Through experience and strategic thinking, you'll be confident making high risk decisions whilst maintaining your commitment to excellence with the best interests of clients and the wider business. Previous experience of student accommodation and/or the BTR sector is essential. Ideally you will hold the following: SMSTS certificate First Aid certificate Scaffolding certificate CSCS Card Why Join Us? In return for your hard work and dedication, we can offer you some extensive benefits which include 25 days annual leave plus bank holidays (increasing after 2 years' service by 1 day up to a max of 29 days per annum), discretionary annual bonus, a range of benefits including life insurance, discounted gym memberships, exclusive shopping discounts, healthcare Cashback Scheme and a 7% contributory pension scheme. Watkin Jones' success to date has been based on our emphasis on building relationships of trust, our customer focus, and our forward-thinking structure. Our intention is to create the future of living, which to us means high quality rental homes, community focus and sustainably driven development. About Us Watkin Jones Group is the UK's leading developer, builder, and manager of residential for rent homes, with 52,000+ homes developed and in-build across 135 schemes. Our operating arm, Fresh, manages over 22,000 units across 64 schemes, reflecting approximately £1.7bn of assets under management, giving us unique and unrivalled insight into what tenants and investors desire. Our company was established in 1791 and has been building homes since 1927. More recently, we listed on the AIM market in 2016, and have a current market cap of c.£250m. In FY2022 we generated gross revenue of £407m and a Gross Profit of £67m. Our position in the market is based on a 'capital light' model, where we typically work with institutional forward funders.
We have an exciting job opportunity for Customer Advisory and Transformation Lead (Manufacturing) role at Reading/Leeds. Title: Customer Advisory and Transformation Lead (Manufacturing) Location: Reading/Leeds, UK Duration: Permanent Job Description: Skills/experience that we are looking for: We require the following as a minimum to be successful in this role: Extensive experience of working in Manufacturing at a CIO and CTO/or IT Director/SRO's level. Well versed with Manufacturing industry ways of working. Experienced in leading major transformation from a CIO and CTO/or IT Director/SRO's level. Excellent influencing skills and credible track record in using these skills to drive successful results. Evidence in Contract revenue growth including P&L management. Creating high performing and successful teams. A colleague who is strong at establishing relationships, experience of working in a global, multi-cultural environment. Experienced in supporting the winning of complex deals. Great attention to detail, experienced in building robust business cases. Mentoring and succession planning to ensure team members evolve. Focus on investment in team members to ensure they strive to be the best they can be. Key Performance Indicators of the role We will know this role is successful when: You are treated by the customer as a partner. You have contributed to the delivery of the Strategic plan. You have built assurance with the customer based on successful deliveries. The account is running profitably, and you are showing growth. Customer Satisfaction scores are increasing. Requests to introduce our consulting teams to contribute to customer transformation. They will be the Customer Advisory Lead for the customers in the Manufacturing Vertical. Internally they will work with the Vertical Delivery Lead and the Account Lead to deliver to the account plan. They will build solid relationships at a senior level within the accounts within the Manufacturing Vertical. Oversee the delivery of projects to the customer to ensure we meet scope, time and budget, which will drive customer confidence and assurance. They will be seen to lead from the front and offer an example of how to enhance our engagement model with our customers to become a partner rather than just a supplier. In this role, we expect the individual to: Lead the designated Customer engagements for a Customer Advisor perspective. Build relationships with our customers based on confidence and assurance. Become a trusted advisor. Oversee all delivery projects. Support the growth of the account based on market trends, implications and develop strategies to convert in trends to new opportunities. Support the production of future bids. Build and execute against P&L budgets, investment plans and ROI models. Flexible to travel within Europe & UK to and Customer premises and when required global travel.
Apr 17, 2024
Full time
We have an exciting job opportunity for Customer Advisory and Transformation Lead (Manufacturing) role at Reading/Leeds. Title: Customer Advisory and Transformation Lead (Manufacturing) Location: Reading/Leeds, UK Duration: Permanent Job Description: Skills/experience that we are looking for: We require the following as a minimum to be successful in this role: Extensive experience of working in Manufacturing at a CIO and CTO/or IT Director/SRO's level. Well versed with Manufacturing industry ways of working. Experienced in leading major transformation from a CIO and CTO/or IT Director/SRO's level. Excellent influencing skills and credible track record in using these skills to drive successful results. Evidence in Contract revenue growth including P&L management. Creating high performing and successful teams. A colleague who is strong at establishing relationships, experience of working in a global, multi-cultural environment. Experienced in supporting the winning of complex deals. Great attention to detail, experienced in building robust business cases. Mentoring and succession planning to ensure team members evolve. Focus on investment in team members to ensure they strive to be the best they can be. Key Performance Indicators of the role We will know this role is successful when: You are treated by the customer as a partner. You have contributed to the delivery of the Strategic plan. You have built assurance with the customer based on successful deliveries. The account is running profitably, and you are showing growth. Customer Satisfaction scores are increasing. Requests to introduce our consulting teams to contribute to customer transformation. They will be the Customer Advisory Lead for the customers in the Manufacturing Vertical. Internally they will work with the Vertical Delivery Lead and the Account Lead to deliver to the account plan. They will build solid relationships at a senior level within the accounts within the Manufacturing Vertical. Oversee the delivery of projects to the customer to ensure we meet scope, time and budget, which will drive customer confidence and assurance. They will be seen to lead from the front and offer an example of how to enhance our engagement model with our customers to become a partner rather than just a supplier. In this role, we expect the individual to: Lead the designated Customer engagements for a Customer Advisor perspective. Build relationships with our customers based on confidence and assurance. Become a trusted advisor. Oversee all delivery projects. Support the growth of the account based on market trends, implications and develop strategies to convert in trends to new opportunities. Support the production of future bids. Build and execute against P&L budgets, investment plans and ROI models. Flexible to travel within Europe & UK to and Customer premises and when required global travel.
Full Stack Engineer | B2B SaaS | Hybrid Greater Manchester (Hybrid) up to £80,000 Software leaders in energy efficiency PHP, Laravel, React, TDD experience (happy to cross train into PHP/React, with TDD being the main focus) We are proud to be working alongside an exciting B2B SaaS organisation as they continue to grow. With Series A in the pipeline, a set in an ever-expanding industry, and profitability, this is a business that is entering 2024 in a strong position. Their platform is a bespoke workflow management solution and provides compliance services ensuring that businesses can grow, and scale, whilst staying compliant in alignment with regulations. With the aim of saving businesses money, they are on a tech for good mission. We're working closely with the founders, and fractional CTO (ex-Technical Director of Money Super Market) on their search for a Senior Full Stack Engineer to join the team in order to help accelerate the growth and success of their product. They have a modern tech stack, using PHP on the Back End and working with React.js on the Front End, using Kubernetes on their cloud-based platform. They're a small and close-knit team, meaning you'll work closely with different disciplines to discover, define, prototype and build features. *TDD/Unit Testing is the main focus for them at the moment. You can come from any technical background providing you have extensive experience of TDD/Unit Testing.* As a Senior engineer, they're looking for someone who can pursue best practices, and TDD so they can take the next step to scale. You'll also work closely to coach and develop the other Software Engineers in order to ensure code quality is to the highest standard & build features their customers love as they look to use their series A funding to take their product into new markets. This position will be a hands on role, with expectations around mentoring the team and driving TDD. It's a great opportunity to have freedom of autonomy, and chose the direction the company goes. They have been described as a "Progressive company, constantly evolving to be the best at what they do" and the culture is said to be "a fantastic and friendly working environment, with a supportive and engaging team" a 5 rating on Glassdoor speaks for itself.! If you're interested in exploring the above and would like to learn more about the company and the role then please get in touch! Interviews are happening ASAP and with a quick 2 stage process, this role could be yours shortly! Full Stack Engineer | B2B SaaS | Hybrid Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Apr 17, 2024
Full time
Full Stack Engineer | B2B SaaS | Hybrid Greater Manchester (Hybrid) up to £80,000 Software leaders in energy efficiency PHP, Laravel, React, TDD experience (happy to cross train into PHP/React, with TDD being the main focus) We are proud to be working alongside an exciting B2B SaaS organisation as they continue to grow. With Series A in the pipeline, a set in an ever-expanding industry, and profitability, this is a business that is entering 2024 in a strong position. Their platform is a bespoke workflow management solution and provides compliance services ensuring that businesses can grow, and scale, whilst staying compliant in alignment with regulations. With the aim of saving businesses money, they are on a tech for good mission. We're working closely with the founders, and fractional CTO (ex-Technical Director of Money Super Market) on their search for a Senior Full Stack Engineer to join the team in order to help accelerate the growth and success of their product. They have a modern tech stack, using PHP on the Back End and working with React.js on the Front End, using Kubernetes on their cloud-based platform. They're a small and close-knit team, meaning you'll work closely with different disciplines to discover, define, prototype and build features. *TDD/Unit Testing is the main focus for them at the moment. You can come from any technical background providing you have extensive experience of TDD/Unit Testing.* As a Senior engineer, they're looking for someone who can pursue best practices, and TDD so they can take the next step to scale. You'll also work closely to coach and develop the other Software Engineers in order to ensure code quality is to the highest standard & build features their customers love as they look to use their series A funding to take their product into new markets. This position will be a hands on role, with expectations around mentoring the team and driving TDD. It's a great opportunity to have freedom of autonomy, and chose the direction the company goes. They have been described as a "Progressive company, constantly evolving to be the best at what they do" and the culture is said to be "a fantastic and friendly working environment, with a supportive and engaging team" a 5 rating on Glassdoor speaks for itself.! If you're interested in exploring the above and would like to learn more about the company and the role then please get in touch! Interviews are happening ASAP and with a quick 2 stage process, this role could be yours shortly! Full Stack Engineer | B2B SaaS | Hybrid Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Overview: We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Commercial Manager (North) and will be supported by an Assistant Centre Manager and Customer Experience Assistant, as well as an Innovation Director who will provide business support to customers in the centre. The Centre Manager should expect to work directly and closely with the Commercial Manager and other members of the Senior Management Team. Essential experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Refined networking skills demonstrated through the ability to maximise revenue opportunities Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Desirable experience: Evidence of lease negotiation including drafting heads of terms Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multi-task Motivate, lead and delegate tasks to team. Team player and team leader What's in it for you? Salary of up to £42,000 p.a., depending on experience 25 days holiday plus Bank Holidays Flexible benefits package comprising: Cntributory pension Ability t increase or decrease amount of annual leave Ability t increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
Apr 17, 2024
Full time
Overview: We are pleased to announce that a new opportunity has arisen for a Centre Manager to join our new business and innovation centre in Bolton, The Wellsprings. Located in the heart of Bolton, as part of our growing Greater Manchester cluster, The Wellsprings will be a contemporary environment with a mix of both flexible and conventional office space and coworking, and is specifically designed to meet the needs of the modern business and entrepreneur. We will provide a great space for our customers, fledgling and small businesses, who will be supported in their growth plans in a centrally located, flexible and inspirational environment. This is an exciting opportunity to join us in a varied and involving role with lots of support available. This full-time post is a key role in mobilising the new centre, enhancing the sales, community engagement, operational and ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK. Our customers start-ups and high growth SMEs. The successful candidate will report to the Commercial Manager (North) and will be supported by an Assistant Centre Manager and Customer Experience Assistant, as well as an Innovation Director who will provide business support to customers in the centre. The Centre Manager should expect to work directly and closely with the Commercial Manager and other members of the Senior Management Team. Essential experience: Experience in the operational running of an asset of the size, character and quality of an Innovation Centre Previous experience in an office environment preferred Refined networking skills demonstrated through the ability to maximise revenue opportunities Clearly identifiable leadership skills in order to manage a team within a service environment, ensuring overall performance is maximised Evidence of excellent negotiation skills within previous roles Desirable experience: Evidence of lease negotiation including drafting heads of terms Personal Competences: Attention to detail/completer finisher Excellent administrative and organisational skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multi-task Motivate, lead and delegate tasks to team. Team player and team leader What's in it for you? Salary of up to £42,000 p.a., depending on experience 25 days holiday plus Bank Holidays Flexible benefits package comprising: Cntributory pension Ability t increase or decrease amount of annual leave Ability t increase or decrease amount of life assurance cover Private medical and dental insurance Health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts, so you can save money on high street favourites and holiday providers. If you think you could be a great member of the team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Centre Manager or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
Senior Angular 2+ Developer (Fintech, 3 days in office) Central Bournemouth £65,000 - £95,000 + Bonus + Healthcare Your new company I've been retained exclusively to recruit a new product team for a tech-first business that specialise managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and are now looking to add an additional Senior Angular Developer to join their UI team. You will be working hybrid in this role, 3 days per week in their newly refurbished offices in Central Bournemouth, on commuting lines to London and 2 minutes from the Beach. Your new role This is an amazing opportunity and the ideal time to be getting involved at a Fintech company where software is a profit maker, not a cost. The Software Dev Manager does not compromise on equipment and tools to ensure they are ahead of the game. You'll be work alongside another hugely experienced Senior Angular Dev to build out the application side of their product. The team will reach 20-30 Developers in the next year, mostly responsible for contributing to their central platform which has enabled them to take market share. The roles are Senior and will start as individual contributor roles with large hands-on element, but they are open in speaking to Tech Leads who can mentor and become a go-to person within each Scrum Team. The Dev Manager has a clear mandate to scale, but with the right people. You'll be working alongside a really high-level team in a flat structure where your voice will be heard. Developers here are involved in software design and from start to finish on modules so you'll get full life cycle exposure. With fast-growth comes excellent progression opportunities and a real diversity to the tech you can work with. What you'll need to succeed We are looking for 7+ years commercial Core JavaScript experience and excellent TypeScript, with a specialist focus on the Angular framework - You must have worked with Angular 2+. Exposure to Microservices/Service Based Architecture will be desirable. You will be an advocate of software design patterns used appropriately, CI/CD, GIT and DevOps in an Agile environment. Everything runs on the cloud through AWS Infrastructure, so this experience would be a bonus. We expect Developers here to be involved with peer code reviews, unit/integration testing and refactoring/optimisation of code. What you'll get in return Working here you'll join a newly-formed team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid role with some home working available. They are offering a London salary on the South Coast which is rare to find and can will offer financial support to relocate for the role, and for any training/development you are interested in to further your career. On top of this there are some more fixed perks (10% bonus scheme, generous holiday, private healthcare, access to flexible benefits). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 17, 2024
Full time
Senior Angular 2+ Developer (Fintech, 3 days in office) Central Bournemouth £65,000 - £95,000 + Bonus + Healthcare Your new company I've been retained exclusively to recruit a new product team for a tech-first business that specialise managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and are now looking to add an additional Senior Angular Developer to join their UI team. You will be working hybrid in this role, 3 days per week in their newly refurbished offices in Central Bournemouth, on commuting lines to London and 2 minutes from the Beach. Your new role This is an amazing opportunity and the ideal time to be getting involved at a Fintech company where software is a profit maker, not a cost. The Software Dev Manager does not compromise on equipment and tools to ensure they are ahead of the game. You'll be work alongside another hugely experienced Senior Angular Dev to build out the application side of their product. The team will reach 20-30 Developers in the next year, mostly responsible for contributing to their central platform which has enabled them to take market share. The roles are Senior and will start as individual contributor roles with large hands-on element, but they are open in speaking to Tech Leads who can mentor and become a go-to person within each Scrum Team. The Dev Manager has a clear mandate to scale, but with the right people. You'll be working alongside a really high-level team in a flat structure where your voice will be heard. Developers here are involved in software design and from start to finish on modules so you'll get full life cycle exposure. With fast-growth comes excellent progression opportunities and a real diversity to the tech you can work with. What you'll need to succeed We are looking for 7+ years commercial Core JavaScript experience and excellent TypeScript, with a specialist focus on the Angular framework - You must have worked with Angular 2+. Exposure to Microservices/Service Based Architecture will be desirable. You will be an advocate of software design patterns used appropriately, CI/CD, GIT and DevOps in an Agile environment. Everything runs on the cloud through AWS Infrastructure, so this experience would be a bonus. We expect Developers here to be involved with peer code reviews, unit/integration testing and refactoring/optimisation of code. What you'll get in return Working here you'll join a newly-formed team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid role with some home working available. They are offering a London salary on the South Coast which is rare to find and can will offer financial support to relocate for the role, and for any training/development you are interested in to further your career. On top of this there are some more fixed perks (10% bonus scheme, generous holiday, private healthcare, access to flexible benefits). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
Apr 17, 2024
Full time
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
End Date Tuesday 16 April 2024 Salary Range £140,216 - £164,960 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of Go-to-Market - Cash Management and Payment Solutions LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity As the Head of Go-To-Market, you'll play a pivotal role in our bank's growth strategy, working in our Cash Management and Payment Solutions team within Corporate and Institutional Banking (CIB). This is a key leadership role that will bring together the existing bidding, content, commercialisation, and performance teams, as well as the MD's office into a single function. The role will lead the development and execution of strategies to bring the bank's transaction solutions to market, driving successful product, industry, and sales campaigns. The goal is to maximise revenue and market share by delivering valuable transactional solutions to corporate and institutional clients. About us We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll need Assist in the delivery of P&L targets, alongside other members of the Cash Management and Payment Solutions senior leadership team with responsibility for commercialising product propositions and opportunities, as well as leading a high-performing Go-to-Market team. Lead the development and execution of strategies by driving successful product, sales, and industry campaigns across Cash Management and Payment Solutions. Drive successful bids by leading the team to produce high-quality proposals. Continue to develop effective collaboration across CIB and the wider group to drive continuous improvement in the bidding process. Build strong relationships with clients and third parties to actively avoid RFPs stage and lead the team to effectively support sales colleagues with the pitching process. Develop marketing and sales enablement materials, ensuring that the messaging and positioning of our transaction banking solutions are aligned with market needs and client preferences. In addition, create the external market-facing branding and publicity of transactional banking for Corporate and Institutional clients, e.g., thought leadership, social media strategy, and leading branding at key conferences. Embed critical metrics to ensure activity is driving measurable performance outputs, working across CIB to develop effective performance reporting for the Cash Management and Payment Solutions team. In addition, lead the team that works in the Managing Director's office to deliver the business goals and assist the MD efficiently. Lead a successful Go-to-Market team to grow capabilities within the Transaction Banking business while personally investing in the growth of own and others' capabilities in the organisation through enabling consistent growth and development of colleagues. And any experience of these would be really useful Cash Management and Payment Solutions leader with expertise across various aspects of the team. Experienced in leading diverse, hard-working teams whilst delivering key financial and non-financial targets. Extensive Industry awareness - well informed about transactional banking products and services. Highly skilled in Maths/Accounting whilst being able to adapt to a variety of situations. Experience in influencing and negotiating with senior stakeholders across the business (Executive Level). Excellent motivation skills and effective communication, with particular emphasis on emotional intelligence and empathy About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 17, 2024
Full time
End Date Tuesday 16 April 2024 Salary Range £140,216 - £164,960 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of Go-to-Market - Cash Management and Payment Solutions LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity As the Head of Go-To-Market, you'll play a pivotal role in our bank's growth strategy, working in our Cash Management and Payment Solutions team within Corporate and Institutional Banking (CIB). This is a key leadership role that will bring together the existing bidding, content, commercialisation, and performance teams, as well as the MD's office into a single function. The role will lead the development and execution of strategies to bring the bank's transaction solutions to market, driving successful product, industry, and sales campaigns. The goal is to maximise revenue and market share by delivering valuable transactional solutions to corporate and institutional clients. About us We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. What you'll need Assist in the delivery of P&L targets, alongside other members of the Cash Management and Payment Solutions senior leadership team with responsibility for commercialising product propositions and opportunities, as well as leading a high-performing Go-to-Market team. Lead the development and execution of strategies by driving successful product, sales, and industry campaigns across Cash Management and Payment Solutions. Drive successful bids by leading the team to produce high-quality proposals. Continue to develop effective collaboration across CIB and the wider group to drive continuous improvement in the bidding process. Build strong relationships with clients and third parties to actively avoid RFPs stage and lead the team to effectively support sales colleagues with the pitching process. Develop marketing and sales enablement materials, ensuring that the messaging and positioning of our transaction banking solutions are aligned with market needs and client preferences. In addition, create the external market-facing branding and publicity of transactional banking for Corporate and Institutional clients, e.g., thought leadership, social media strategy, and leading branding at key conferences. Embed critical metrics to ensure activity is driving measurable performance outputs, working across CIB to develop effective performance reporting for the Cash Management and Payment Solutions team. In addition, lead the team that works in the Managing Director's office to deliver the business goals and assist the MD efficiently. Lead a successful Go-to-Market team to grow capabilities within the Transaction Banking business while personally investing in the growth of own and others' capabilities in the organisation through enabling consistent growth and development of colleagues. And any experience of these would be really useful Cash Management and Payment Solutions leader with expertise across various aspects of the team. Experienced in leading diverse, hard-working teams whilst delivering key financial and non-financial targets. Extensive Industry awareness - well informed about transactional banking products and services. Highly skilled in Maths/Accounting whilst being able to adapt to a variety of situations. Experience in influencing and negotiating with senior stakeholders across the business (Executive Level). Excellent motivation skills and effective communication, with particular emphasis on emotional intelligence and empathy About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
Apr 17, 2024
Full time
Job Description The Director, System & Platform Operations is a technical leadership role that is responsible for the support, reliability and stability of CitrusAd production systems, environments and offerings. The team owns the reliability vision for the company, driving continuous improvement through a combination of development and operations initiatives as well as process excellence. This position and their team has solid-line responsibility for operations including the deployment, management, monitoring, reporting, troubleshooting, and repair of production systems. Core to the success of the role is to provide a premium customer support experience focused on a "centre of excellence" that allows for a full-service delivery support cycle. The Platform Operations team is responsible for supporting all retailers once they are live. Critically important is how this team collaborates and liaises with other teams such as Customer Support, Client Integration Engineering, Engineering and Customer Success teams. This role ensures production stability and facilitates rapid release of new products and features by balancing the needs of delivery teams and business stakeholders. They ensure flawless ongoing operational functionality to meet increasing customer demands. Collaborating closely with the Engineering team, they maintain system stability and support Customer Integration Engineering from an environment's perspective. Additionally, they lead the team responsible for ensuring 24/7 service availability, crucial for CitrusAd's success. Responsibilities Operational Practices Establish and manage operational practices and ensure we design, implement and operate a support model that is fit for purpose for our future. Production Monitoring and Operational Reporting Adopt a "Measure Everything" approach to ensure that internal service level objectives and customer service levels agreements are exceeded including executive level reporting on operational health metrics such as SLAs, incident resolution, performance, availability, reliability, capacity etc. Customer Support & Incident Management Own incident management processes and on call response. Change Management Uphold processes and procedures to manage change across production platforms System Reliability Work with the wider Engineering, Product, Delivery and Security teams to ensure that appropriate attention is given to production/system reliability. IT Service Management Execute Service Management processes including Change, Config, Service Level, Performance, Incident and Problem Management to deliver a high level of support and system availability Leadership and Direction Set and communicate the strategy for achieving the Group's mission, vision and values within the Technology and Operations space, together with the broad actions needed to implement it; inspire a large or diverse workforce to commit to these and to doing extraordinary things to achieve the organization's business goals. Performance Management Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer term delivery of stakeholder value. Organisational Capability Identify the capabilities needed to meet the current and emerging business needs of a significant function. Organisational Planning Define the detailed organization structure to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior leaders, to enable the organization to achieve its business objectives. Technical Developments, Process Improvement and Simplification Discuss and recommend more complex or innovative technical developments to improve the quality of software and supporting infrastructure to better meet users' needs. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media Knowledge, Skills and Experience 1-2+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment Experience with configuration, migration and deployment experience related to GCP, Azure or AWS IaaS/PaaS technologies Deep understanding of microservice architecture and best practices advantageous experience gained within Ad technologies and API-based systems Demonstrable expertise in managing large-scale, reliable distributed applications Experience working with multi region geo-localized data and services, running high-availability database systems in a production environment Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security Experience with enterprise-class SQL, NoSQL and big data databases Knowledge in debugging issues in the following languages: JavaScript, SQL, HTML, XML Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF225250BCompany Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Business Support Coordinator - Professional Services GRG are pleased to be working with a professional services organisation looking to recruit a Business Support Coordinator on a maternity cover contract. In this role you will be responsible for providing comprehensive administrative and operational support their Office Support division. You will play a vital role in ensuring the smooth execution of client services, maintaining high standards of professionalism, and contributing to the overall success of the premium business segment. This role demands impeccable organisational skills, attention to detail, and a deep understanding of the luxury market. Responsibilities: Client Liaison: Serve as the primary point of contact for high end business clients, providing exceptional service and building strong relationships to enhance client satisfaction and retention. Administrative Support: Manage day-to-day administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling correspondence on behalf of the business team. Project Coordination: Assist in the planning, execution, and follow-up of various luxury business projects, ensuring that all tasks are completed on time and within budget. Data Management: Maintain accurate and up-to-date records of client interactions, project details, and other relevant information using our internal systems and databases. Event Management: Support the planning and execution of professional events and exclusive client gatherings, by coordinating logistics, managing guest lists, and overseeing operations. Cross-Functional Collaboration: Collaborate closely with colleagues across departments, including Directors, Senior Stakeholders, HR, Finance to ensure alignment and synergy in delivering comprehensive luxury business solutions. Quality Assurance: Uphold the highest standards of quality and professionalism in all interactions with clients, colleagues, and external stakeholders, reflecting positively on the reputation of the luxury business division. Continuous Improvement: Identify opportunities for process optimisation and efficiency gains within the luxury business support function, proposing and implementing innovative solutions to enhance productivity and effectiveness. About You: Proven experience in a similar role within the luxury sector, demonstrating a strong understanding of luxury brands, products, and consumer behaviour. Exceptional organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels of the organisation. Flexibility to adapt to changing priorities and deadlines, with a proactive and solutions-oriented approach to problem-solving. A passion for luxury lifestyle and a commitment to delivering unparalleled service and support to discerning clients in the luxury market. Previous experience working with high-net-worth individuals or luxury clientele in a customer-facing role. Experience organising and managing high-profile luxury events, from concept development to execution and post-event analysis. Ability to work under pressure Adaptable - working towards tight deadlines Proactive Job Offer: Birmingham City Centre Up to £32,000 12 Month FTC Joining a well established professional services organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 17, 2024
Full time
Business Support Coordinator - Professional Services GRG are pleased to be working with a professional services organisation looking to recruit a Business Support Coordinator on a maternity cover contract. In this role you will be responsible for providing comprehensive administrative and operational support their Office Support division. You will play a vital role in ensuring the smooth execution of client services, maintaining high standards of professionalism, and contributing to the overall success of the premium business segment. This role demands impeccable organisational skills, attention to detail, and a deep understanding of the luxury market. Responsibilities: Client Liaison: Serve as the primary point of contact for high end business clients, providing exceptional service and building strong relationships to enhance client satisfaction and retention. Administrative Support: Manage day-to-day administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling correspondence on behalf of the business team. Project Coordination: Assist in the planning, execution, and follow-up of various luxury business projects, ensuring that all tasks are completed on time and within budget. Data Management: Maintain accurate and up-to-date records of client interactions, project details, and other relevant information using our internal systems and databases. Event Management: Support the planning and execution of professional events and exclusive client gatherings, by coordinating logistics, managing guest lists, and overseeing operations. Cross-Functional Collaboration: Collaborate closely with colleagues across departments, including Directors, Senior Stakeholders, HR, Finance to ensure alignment and synergy in delivering comprehensive luxury business solutions. Quality Assurance: Uphold the highest standards of quality and professionalism in all interactions with clients, colleagues, and external stakeholders, reflecting positively on the reputation of the luxury business division. Continuous Improvement: Identify opportunities for process optimisation and efficiency gains within the luxury business support function, proposing and implementing innovative solutions to enhance productivity and effectiveness. About You: Proven experience in a similar role within the luxury sector, demonstrating a strong understanding of luxury brands, products, and consumer behaviour. Exceptional organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels of the organisation. Flexibility to adapt to changing priorities and deadlines, with a proactive and solutions-oriented approach to problem-solving. A passion for luxury lifestyle and a commitment to delivering unparalleled service and support to discerning clients in the luxury market. Previous experience working with high-net-worth individuals or luxury clientele in a customer-facing role. Experience organising and managing high-profile luxury events, from concept development to execution and post-event analysis. Ability to work under pressure Adaptable - working towards tight deadlines Proactive Job Offer: Birmingham City Centre Up to £32,000 12 Month FTC Joining a well established professional services organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Salary: £Highly Competitive Executive Package Our Client is a leading and award-winning London printing company who are looking to appoint a highly experienced Operations Director This is a rarely available opportunity for a target-driven high calibre Operations Director to join the Board and an opportunity to be part of a senior management team developing and implementing the future strategy for this successful business. They are looking for a strategic thinker who will formulate and implement manufacturing programmes that improve their competitive position and profitability, and who will make a valuable contribution to wider board discussions. You will manage and coordinate typesetting, print production and mailing operations from within a state of the art factory in London, adopting best practices and initiating processes and new technologies which minimise costs through effective utilisation of manpower, equipment, facilities and materials. A strong commercial acumen and financial understanding will be essential. As Operations Director, your role will be to maintain the highest level of customer satisfaction while maximising efficiency. Managing a large team of manufacturing staff will be a key part of this role, and therefore they are looking for someone who can command authority and gain respect from colleagues. Candidates must come from, and show, a real passion for the industry, and be able to impress with their knowledge of relevant technologies. Successful candidates will be highly ambitious, exhibit a confident ability to manage change, and have a hunger to play a broad part in our Client's long-term success. An excellent rewards package commensurate with contribution, including equity for the exceptional candidate. Core competencies: This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Apr 17, 2024
Full time
Salary: £Highly Competitive Executive Package Our Client is a leading and award-winning London printing company who are looking to appoint a highly experienced Operations Director This is a rarely available opportunity for a target-driven high calibre Operations Director to join the Board and an opportunity to be part of a senior management team developing and implementing the future strategy for this successful business. They are looking for a strategic thinker who will formulate and implement manufacturing programmes that improve their competitive position and profitability, and who will make a valuable contribution to wider board discussions. You will manage and coordinate typesetting, print production and mailing operations from within a state of the art factory in London, adopting best practices and initiating processes and new technologies which minimise costs through effective utilisation of manpower, equipment, facilities and materials. A strong commercial acumen and financial understanding will be essential. As Operations Director, your role will be to maintain the highest level of customer satisfaction while maximising efficiency. Managing a large team of manufacturing staff will be a key part of this role, and therefore they are looking for someone who can command authority and gain respect from colleagues. Candidates must come from, and show, a real passion for the industry, and be able to impress with their knowledge of relevant technologies. Successful candidates will be highly ambitious, exhibit a confident ability to manage change, and have a hunger to play a broad part in our Client's long-term success. An excellent rewards package commensurate with contribution, including equity for the exceptional candidate. Core competencies: This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to :- Head of Packaging recruitment - Greg Nelson - Head of Print recruitment-Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here To apply for this vacancy fill in the form below. The following fields are required. Forename (required) Surname (required) Email (required) Contact Telephone (required) Preferred Contact Method (required) Attach CV We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Apr 17, 2024
Full time
Job Description Yieldify is on a mission to use technology & science to advance the human connection between brands & their customers. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Qantas, Adidas, Lacoste, L'Oréal and The North Face rely on Yieldify's platform and services to make personalized ecommerce experiences easy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact. In January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilon's industry-leading CORE ID. As part of this new era for Yieldify, we are growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation. We are looking for a Client Services Manager to join our awesome team in New York! As a Client Services Manager at Yieldify, you'll work across a key portfolio of brands developing strategies and recommendations for your clients websites that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritise strategies that drive revenue, engagement and stickiness. This is a quota carrying role where your success is based on both retaining and expanding existing contract values across your client portfolio. Key responsibilities include: Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client requests in a timely and effective manner Manage the client renewal process from commercial negotiation to contract finalisation with support of your manager, the NA Director of Services. Identify and manage commercial execution of expansion opportunities within your portfolio. Prepare and present monthly performance reviews for individual clients to report on key performance metrics and recommendations for future strategies to enhance ROI Collaborate with other departments globally, such as product development and data analytics, to ensure that e-commerce strategies are aligned with the overall business strategy. We're looking for someone with: 5+ years of client management experience across e-commerce or Martech. A strong understanding of digital marketing, e-commerce, and marketing technology. Proven success managing a portfolio and evidence of prioritising client requests and relationships. Ambition and drive to grow existing client contracts through partner site expansion and product upsells. An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers. Excellent communication and presentation skills. You keep people engaged and have a strong ability to 'read the room' to know what you should say or show next to clients. Additional Information Epsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process. REF230371NCompany Description When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Life at Epsilon: DE&I: CSR: We've quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world's well-known brands to our growing roster of European clients - who you'll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability .
Business Development Director page is loaded Business Development Director Apply locations London time type Full time posted on Posted 3 Days Ago job requisition id R If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For EMEA Jobs, please review the Privacy Policy here Job Responsibilities: The Business Development Manager (BDM) will work globally with production, marketing, operations management, and leadership to support existing and acquire new business in the target territory - legal, life sciences, or localization. This individual will first be the primary support person for existing BDD's and will additionally have the added responsibility to grow their own book of business. This individual is an important team member, contributing to the overall customer experience through a customer-centric sales methodology. The ideal candidate is motivated and driven to learn, build a book a business, and work with a dedicated global team. ESSENTIAL DUTIES AND RESPONSIBILITIES As a BDM at Welocalize , your responsibilities will include: Transactional responsibility and oversight for k ey customer accounts, working closely with existing BDD team to ensure best in class customer care. Driver of CSAT scoring at account level for legal and FSI customers . Research and identify new business opportunities and support BDDs with data analysis . Assist building and participate in presentations to senior managers and decision makers . Draft and deliver proposals, with assistance from the wider Sales Team . Develop execute and maintain key account plans and reporting Prospecting new clients to develop and maintain a healthy working relationship with Welocalize . Working within and maintaining customer data in Salesforce including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data. Coordinating / responding to RFP /RFQ/RFI responses. Working in a global team defining the underlying value proposition and service offerings for existing clients and new client targets. In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients. In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing). Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects. Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables. QUALIFICATIONS AND REQUIRED SKILLS: Minimum 3 years of business-to-business sales experience in professional services or technology solutions. A track record of success and stability within sales. An understanding and proven track record working in a customer-centric sales methodology. Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts. PREFERRED QUALIFICATIONS 5 years of enterprise-level sales experience in the localization, financial, or legal verticals. Demonstrated ability to create and execute on a successful business development strategy. Demonstrated competence in working independently to structure, negotiate, and close accounts with leading companies, particularly in the technology, manufacturing, consumer, life sciences, or legal, and finance industries. Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis. Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects. Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers. SUPERVISORY RESPONSIBILITIES This role is an independent contributor and has no direct report responsibilities. EDUCATION REQUIREMENTS Bachelor's degree (B.A.) or equivalent work experience. Additional Job Details: Similar Jobs (1) Business Development Director locations London time type Full time posted on Posted 3 Days Ago Welocalize, Inc., founded in 1997, offers innovative translation and localization solutions helping global brands to grow and reach audiences around the world in more than 157 languages. Our solutions include global localization management, translation, supply chain management, people sourcing, language services and automation tools including MT, testing and staffing solutions and enterprise translation management technologies. With over 600 employees worldwide, Welocalize maintains offices in the United States, United Kingdom, Italy, Germany, Ireland, Romania, Japan and China.
Apr 17, 2024
Full time
Business Development Director page is loaded Business Development Director Apply locations London time type Full time posted on Posted 3 Days Ago job requisition id R If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For EMEA Jobs, please review the Privacy Policy here Job Responsibilities: The Business Development Manager (BDM) will work globally with production, marketing, operations management, and leadership to support existing and acquire new business in the target territory - legal, life sciences, or localization. This individual will first be the primary support person for existing BDD's and will additionally have the added responsibility to grow their own book of business. This individual is an important team member, contributing to the overall customer experience through a customer-centric sales methodology. The ideal candidate is motivated and driven to learn, build a book a business, and work with a dedicated global team. ESSENTIAL DUTIES AND RESPONSIBILITIES As a BDM at Welocalize , your responsibilities will include: Transactional responsibility and oversight for k ey customer accounts, working closely with existing BDD team to ensure best in class customer care. Driver of CSAT scoring at account level for legal and FSI customers . Research and identify new business opportunities and support BDDs with data analysis . Assist building and participate in presentations to senior managers and decision makers . Draft and deliver proposals, with assistance from the wider Sales Team . Develop execute and maintain key account plans and reporting Prospecting new clients to develop and maintain a healthy working relationship with Welocalize . Working within and maintaining customer data in Salesforce including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data. Coordinating / responding to RFP /RFQ/RFI responses. Working in a global team defining the underlying value proposition and service offerings for existing clients and new client targets. In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients. In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing). Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects. Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables. QUALIFICATIONS AND REQUIRED SKILLS: Minimum 3 years of business-to-business sales experience in professional services or technology solutions. A track record of success and stability within sales. An understanding and proven track record working in a customer-centric sales methodology. Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts. PREFERRED QUALIFICATIONS 5 years of enterprise-level sales experience in the localization, financial, or legal verticals. Demonstrated ability to create and execute on a successful business development strategy. Demonstrated competence in working independently to structure, negotiate, and close accounts with leading companies, particularly in the technology, manufacturing, consumer, life sciences, or legal, and finance industries. Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis. Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects. Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers. SUPERVISORY RESPONSIBILITIES This role is an independent contributor and has no direct report responsibilities. EDUCATION REQUIREMENTS Bachelor's degree (B.A.) or equivalent work experience. Additional Job Details: Similar Jobs (1) Business Development Director locations London time type Full time posted on Posted 3 Days Ago Welocalize, Inc., founded in 1997, offers innovative translation and localization solutions helping global brands to grow and reach audiences around the world in more than 157 languages. Our solutions include global localization management, translation, supply chain management, people sourcing, language services and automation tools including MT, testing and staffing solutions and enterprise translation management technologies. With over 600 employees worldwide, Welocalize maintains offices in the United States, United Kingdom, Italy, Germany, Ireland, Romania, Japan and China.