Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll help you succeed As an Office Coordinator working in our East Anglia Hub Operations team, this key role will assist with the coordination of facilities across two hubs. Assist with the management of Local Hub contracts for hard and soft services. Responsible for H&S, IT liaison, Information Security and Environmental champion compliance/CSR, Fire Warden, First Aider, DSE Assessor in two local hubs. Managing requests from multiple stakeholders across the two hubs. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of the department to provide an efficient, effective and professional coordination to the teams to deliver a quality services. The Facilities team are responsible for the smooth running of the offices and working closely with the SBU Lead Partner and PFM Team (Property & Facilities Management), which enables effective planning of the hub operations. Key areas include responding to requests for managing the hubs in a timely manner by proposing possible solutions or escalating where appropriate. In this key role you'll also: Be based in Ipswich and travelling to our Norwich office once a week Ensuring relevant certification is shown in the office and in date Co-ordinating Department/stream information for the Senior PFM Manager/Lead SBU Partner Ensure the office is compliant with Health & Safety (H & S), Fire & Environmental regulations at all times Awareness of the office's Legionella Management system, assisting with compliance with current regulations Conduct H&S audits on a weekly and monthly basis and report findings to the Senior PFM Manager Watch and report that office staff are complying with regulations and that the H & S reporting system is updated Work with the Department H&S Representatives Advise departments on completing Risk Assessments for events and client site working Ensure incidents and accidents are recorded in accordance with the Firms Policy and assist with investigations as required Provide facilities support to the office for Business Continuity Assist with auditing and paperwork to keep the office is compliant ready for the ISO14001:2015 standard Assist with filing required data for the annual SECR in the required timescales Assist with audits and collating information required data for ESOS in the required timescales Assist with audits and collating information for PAS2060 Carbon Neutral status Understand from the Senior PFM Manager the office budgets to assist with ensuring no overspends Assist in raising Purchase Orders and coding invoices Assist with the Information Security audits and help updating the office business continuity plans when required Keep the Information Security Team and Lead SBU Partner up-to-date with anyone losing passes/laptops and any paperwork issues Check PPMs are completed correctly and relevant meter readings taken Chief fire warden for offices and ensure fire warden training is up-to-date First aider and ensure appropriate first aiders are qualified Environmental champion in the office and assist with projects as they arise Order DSE equipment as requested by the Senior PFM Manager Ensure that hub staff are complying with regulations and that the H & S reporting system is updated Ensure that First Aider certifications for qualified individuals are in date and that relevant training has been completed Ensure that H & S Representative and DSE Assessor certifications are in date and that relevant training has been completed. Experience working in a facilities role, ideally in the professional services industry IT literate with a high competence in MS Office (especially Excel, Word); Workday and Retain Enterprise knowledge ideal but not essential Ability to work in a busy environment, meet deadlines, and to respond quickly Excellent communication skills, both written and oral, and the ability to communicate with a number of key senior, partner stakeholders Excellent interpersonal skills in order to build strong relationships with stakeholders IOSH Qualified or equivalent ISO14001:2015 and PAS 2060 Environmental awareness First aid and fire warden trained preferred Able to use initiative and work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Mar 29, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll help you succeed As an Office Coordinator working in our East Anglia Hub Operations team, this key role will assist with the coordination of facilities across two hubs. Assist with the management of Local Hub contracts for hard and soft services. Responsible for H&S, IT liaison, Information Security and Environmental champion compliance/CSR, Fire Warden, First Aider, DSE Assessor in two local hubs. Managing requests from multiple stakeholders across the two hubs. The role will include day-to-day tasks, project work and ad hoc requests. The role is an important part of the department to provide an efficient, effective and professional coordination to the teams to deliver a quality services. The Facilities team are responsible for the smooth running of the offices and working closely with the SBU Lead Partner and PFM Team (Property & Facilities Management), which enables effective planning of the hub operations. Key areas include responding to requests for managing the hubs in a timely manner by proposing possible solutions or escalating where appropriate. In this key role you'll also: Be based in Ipswich and travelling to our Norwich office once a week Ensuring relevant certification is shown in the office and in date Co-ordinating Department/stream information for the Senior PFM Manager/Lead SBU Partner Ensure the office is compliant with Health & Safety (H & S), Fire & Environmental regulations at all times Awareness of the office's Legionella Management system, assisting with compliance with current regulations Conduct H&S audits on a weekly and monthly basis and report findings to the Senior PFM Manager Watch and report that office staff are complying with regulations and that the H & S reporting system is updated Work with the Department H&S Representatives Advise departments on completing Risk Assessments for events and client site working Ensure incidents and accidents are recorded in accordance with the Firms Policy and assist with investigations as required Provide facilities support to the office for Business Continuity Assist with auditing and paperwork to keep the office is compliant ready for the ISO14001:2015 standard Assist with filing required data for the annual SECR in the required timescales Assist with audits and collating information required data for ESOS in the required timescales Assist with audits and collating information for PAS2060 Carbon Neutral status Understand from the Senior PFM Manager the office budgets to assist with ensuring no overspends Assist in raising Purchase Orders and coding invoices Assist with the Information Security audits and help updating the office business continuity plans when required Keep the Information Security Team and Lead SBU Partner up-to-date with anyone losing passes/laptops and any paperwork issues Check PPMs are completed correctly and relevant meter readings taken Chief fire warden for offices and ensure fire warden training is up-to-date First aider and ensure appropriate first aiders are qualified Environmental champion in the office and assist with projects as they arise Order DSE equipment as requested by the Senior PFM Manager Ensure that hub staff are complying with regulations and that the H & S reporting system is updated Ensure that First Aider certifications for qualified individuals are in date and that relevant training has been completed Ensure that H & S Representative and DSE Assessor certifications are in date and that relevant training has been completed. Experience working in a facilities role, ideally in the professional services industry IT literate with a high competence in MS Office (especially Excel, Word); Workday and Retain Enterprise knowledge ideal but not essential Ability to work in a busy environment, meet deadlines, and to respond quickly Excellent communication skills, both written and oral, and the ability to communicate with a number of key senior, partner stakeholders Excellent interpersonal skills in order to build strong relationships with stakeholders IOSH Qualified or equivalent ISO14001:2015 and PAS 2060 Environmental awareness First aid and fire warden trained preferred Able to use initiative and work under pressure with accuracy and focus You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
Store Manager - New Store Opening Chiswick, London Fantastic Opportunity to join a growing charity retailer Salary up to 30,000 per annum dependant on experience plus benefits including bonus. My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their beautiful store opening in Chiswick. As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded. Responsibilities: You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity or retail. Have the ability to engage customers through outstanding communication, questioning and listening skills. KPI aware and driven. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 29, 2024
Full time
Store Manager - New Store Opening Chiswick, London Fantastic Opportunity to join a growing charity retailer Salary up to 30,000 per annum dependant on experience plus benefits including bonus. My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Store Manager to manage their beautiful store opening in Chiswick. As the Shop Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded. Responsibilities: You will work closely with the Area Manager so they can understand your stock requirements and be responsible for overseeing the maintenance and health & safety of the shop. Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity or retail. Have the ability to engage customers through outstanding communication, questioning and listening skills. KPI aware and driven. Experience of working to targets in a customer focused environment. Energy, drive and a positive can-do attitude. Flexible to cover store opening hours and weekends. Proven track record of successful delivery of a high growth, profitable operation. Experience in managing a large team of volunteers, including recruitment and development, as well as excellent customer service and supporter relationship building skills. An understanding of charity retail would be a distinct advantage and a passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
We have an exciting opportunity available for a Customer Service Officer tojoin our Liverpool office . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary and benefits. Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. As our Customer Service Officer, you will work closely with the Import Customer Service Senior / Import Manager, to support and implement improvements in relation to the quality and productivity of operations and customer service. This will need to be achieved through development of the customer service team, and ongoing review of core KPIs, processes and procedures. Your responsibilities as our Customer Service Officer will include: Customer satisfaction levels to be maintained/enhanced to ensure business is growing and cross-selling opportunities are created. Provide quality customer service skills via telephone, email and face-to-face. Deliver customer specific KPI targets to keep high levels of customer satisfaction Maintain thorough knowledge of internal/external systems (including logistic platforms) and services, as well as legislation & maritime regulations. Ensure proactive inter-departmental communication takes place to ensure quality service is provided to key customers. Develop a good rapport with trade, overseas agencies, suppliers and customers. To become our Customer Service Officer, you'll need: Background in shipping, customer service, logistics Conversant with CMA CGM (UK) SSL INEUR systems Good knowledge of Shipping process, procedures, rules & regulations Computer literate and capable of producing reports and analysis of data Educated to GCSE level or equivalent - Minimum grade C or equivalent in English an Mathematics (Essential) Courses in shipping - NVQ or equivalent (Preferred) In return, we will offer our Customer Service Officer: 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter Health plan including an Employee Assistance Programme Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards Considerable scope for personal and professional growth through the CMA CGM Academy Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for the Customer Service Officer role, please click 'apply' now! We would love to hear from you!
Mar 29, 2024
Full time
We have an exciting opportunity available for a Customer Service Officer tojoin our Liverpool office . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary and benefits. Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. As our Customer Service Officer, you will work closely with the Import Customer Service Senior / Import Manager, to support and implement improvements in relation to the quality and productivity of operations and customer service. This will need to be achieved through development of the customer service team, and ongoing review of core KPIs, processes and procedures. Your responsibilities as our Customer Service Officer will include: Customer satisfaction levels to be maintained/enhanced to ensure business is growing and cross-selling opportunities are created. Provide quality customer service skills via telephone, email and face-to-face. Deliver customer specific KPI targets to keep high levels of customer satisfaction Maintain thorough knowledge of internal/external systems (including logistic platforms) and services, as well as legislation & maritime regulations. Ensure proactive inter-departmental communication takes place to ensure quality service is provided to key customers. Develop a good rapport with trade, overseas agencies, suppliers and customers. To become our Customer Service Officer, you'll need: Background in shipping, customer service, logistics Conversant with CMA CGM (UK) SSL INEUR systems Good knowledge of Shipping process, procedures, rules & regulations Computer literate and capable of producing reports and analysis of data Educated to GCSE level or equivalent - Minimum grade C or equivalent in English an Mathematics (Essential) Courses in shipping - NVQ or equivalent (Preferred) In return, we will offer our Customer Service Officer: 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter Health plan including an Employee Assistance Programme Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards Considerable scope for personal and professional growth through the CMA CGM Academy Are you bold, imaginative, ready to take the initiative with integrity, and feel you are the right candidate for the Customer Service Officer role, please click 'apply' now! We would love to hear from you!
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Night Operations Manager Upto c£75k + Bonus + Benefits Oxfordshire Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information. Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Night Operations Manager to manage the night shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (2200hrs - 0600hrs). Reporting into the Operations Director and with Direct Reports across Shift Managers and Supervisors, you will manage a team of c60FTEs and be expected to manage the operation and improve operational efficiencies through Continuous Improvement. Key Accountabilities as Night Operations Manager: As the business expert, provide leadership to all optional areas of the distribution centre through to despatched orders. Lead and manage all site functions which include health and safety and fire protocols. Establish and ensure the correct processes, procedures and systems are adhered to ensure the workflow in the distribution centre is maintained at all times. Operational lead, work in tandem with IT and WMS teams to ensure all functions deliver the required end results in maintaining stock and process integrity. Deliver all required results across multiple systems and processes (Billing runs and order releasing) Plan, forecast and report performance, analyse data to highlight trends and plan improvements and opportunities. Able to provide thought leadership and influence strategic and operational direction of function and drive change. Lead and co-ordinate all training for all team members at each operational area ensuring best practice is followed at all times. Ensure skills are up to date and fully utilised. Work alongside all operations managers to ensure all aspects of individual manager requirements are met. Lead and engage a team. Identify and nurture talent, effective performance management and creating an environment where others are engaged and empowered to deliver at their best. Working alongside individual operational management functions (departmental) Active collaboration with the entire operations management team to achieve sustainable improvements in service, efficiency and cost reduction across the distribution centre. Acting as a senior member of the operations management team to role model desired company behaviours and strategic pillars for night shift functions. Attend regular meetings and actively collaborate with all levels of the business including the Director of Operations to ensure daily objectives are delivered. Working across all sites, have a flexible approach work and order demands, opening and closing sites to deliver operational needs. The Ideal Person for the Night Operations Manager role: Significant expertise and proven experience of Operations Management Demonstration of delivering significant process improvements throughout all areas of an operation through analytical and strategic thinking. Proven ability to lead multi-site functions and operational areas. First class systems and process knowledge Extensive knowledge of a WMS applications. Experience of relationship management with 3PL partners building effective working relationships. Proven people management experience and leading multi-functional teams. Decisive decision making and site leadership. Apply now for immediate consideration. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
Mar 29, 2024
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Night Operations Manager Upto c£75k + Bonus + Benefits Oxfordshire Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information. Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Night Operations Manager to manage the night shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (2200hrs - 0600hrs). Reporting into the Operations Director and with Direct Reports across Shift Managers and Supervisors, you will manage a team of c60FTEs and be expected to manage the operation and improve operational efficiencies through Continuous Improvement. Key Accountabilities as Night Operations Manager: As the business expert, provide leadership to all optional areas of the distribution centre through to despatched orders. Lead and manage all site functions which include health and safety and fire protocols. Establish and ensure the correct processes, procedures and systems are adhered to ensure the workflow in the distribution centre is maintained at all times. Operational lead, work in tandem with IT and WMS teams to ensure all functions deliver the required end results in maintaining stock and process integrity. Deliver all required results across multiple systems and processes (Billing runs and order releasing) Plan, forecast and report performance, analyse data to highlight trends and plan improvements and opportunities. Able to provide thought leadership and influence strategic and operational direction of function and drive change. Lead and co-ordinate all training for all team members at each operational area ensuring best practice is followed at all times. Ensure skills are up to date and fully utilised. Work alongside all operations managers to ensure all aspects of individual manager requirements are met. Lead and engage a team. Identify and nurture talent, effective performance management and creating an environment where others are engaged and empowered to deliver at their best. Working alongside individual operational management functions (departmental) Active collaboration with the entire operations management team to achieve sustainable improvements in service, efficiency and cost reduction across the distribution centre. Acting as a senior member of the operations management team to role model desired company behaviours and strategic pillars for night shift functions. Attend regular meetings and actively collaborate with all levels of the business including the Director of Operations to ensure daily objectives are delivered. Working across all sites, have a flexible approach work and order demands, opening and closing sites to deliver operational needs. The Ideal Person for the Night Operations Manager role: Significant expertise and proven experience of Operations Management Demonstration of delivering significant process improvements throughout all areas of an operation through analytical and strategic thinking. Proven ability to lead multi-site functions and operational areas. First class systems and process knowledge Extensive knowledge of a WMS applications. Experience of relationship management with 3PL partners building effective working relationships. Proven people management experience and leading multi-functional teams. Decisive decision making and site leadership. Apply now for immediate consideration. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk
Join our dynamic team on a 12-month fixed-term contract as a Content & Buying Administrator for our Spark Etail buying function. Your role will be pivotal in assisting our Content Manager and Buyers by providing essential administrative support to further our mission as an ethical superstore. Don't miss this opportunity to contribute to a fast-paced environment and gain valuable experience in the e-commerce industry. About the Role Embarking on this fixed-term contract presents a distinctive opportunity to contribute to the optimisation of our operations. From data input and product creation to managing customer inquiries and streamlining order processes, your role as Content & Buying Administrator will be pivotal in enhancing efficiency and effectiveness within a defined timeframe. Moreover, you'll benefit from unparalleled support from our collaborative team, who are dedicated to providing comprehensive on-the-job training to empower your success throughout the contract. This Content & Buying Administrator opportunity not only allows you to make a meaningful impact but also offers the resources and guidance necessary for your professional growth and development. Key Responsibilities Upload new products to our online stores using our web-based catalogue system. Research products and produce well written general website and product-specific copy. Perform image editing for Spark Etail sites and maintain the image library. Enter purchase order data and maintain product information. Respond promptly to warehouse, call centre, and order queries regarding products purchased from Spark Etail sites. Provide general support during catalogue production, including gathering product information and images from suppliers, writing copy, proof-reading, and other tasks as directed. Additional tasks as needed, including back-office administration, order processing, and reporting. Benefits Enhanced annual leave entitlement, starting at 31 days Access to our prestige benefits and rewards portal Long service rewards, both financial and leave-based Health cash plan Life assurance scheme Career development opportunities Access to a well-established Employee Assistance Programme Provider And other excellent benefits you'd expect from a market leader Working Hours Monday through Friday, from 9:00am to 5:30pm. Hybrid working options are available. Initial training will be conducted onsite. Required Skills GCSEs - Grade C and above in Maths and English or equivalent. Administrative experience is essential. Good working knowledge of Microsoft Office is essential, particularly Excel and Word. Strong written and verbal communication skills. Accurate and analytical, paying close attention to detail. Able to work as part of a team and with initiative where appropriate. Awareness of the ethical market. Desirable Skills Knowledge of Photoshop or image editing software would be beneficial but not essential. Apply for this Content & Buying Administrator today and we'll be in touch with the next steps. About Company Spark Etail Ltd is a prominent multi-channel retailer committed to offering consumers ethically and sustainably sourced products across various categories, including Fashion, Grocery & Everyday, Baby & Child, and Beauty, Health & Wellbeing. Operating a diverse portfolio of web stores, Spark Etail provides fully-fledged department stores as well as niche sites for Baby, Child & Mum essentials and sustainable fashion. Additionally, Spark Etail produces four seasonal print catalogues annually. As a leading online retailer, Spark Etail showcases the widest range of fair trade, organic, and eco-friendly products, featuring the UK's premier ethical brands. Spark Etail is part of the Whistl Group. Whistl is a delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK. Whistl is a Disability Confident employer committed to equal opportunities for all in all our employment policies and practices.
Mar 29, 2024
Contractor
Join our dynamic team on a 12-month fixed-term contract as a Content & Buying Administrator for our Spark Etail buying function. Your role will be pivotal in assisting our Content Manager and Buyers by providing essential administrative support to further our mission as an ethical superstore. Don't miss this opportunity to contribute to a fast-paced environment and gain valuable experience in the e-commerce industry. About the Role Embarking on this fixed-term contract presents a distinctive opportunity to contribute to the optimisation of our operations. From data input and product creation to managing customer inquiries and streamlining order processes, your role as Content & Buying Administrator will be pivotal in enhancing efficiency and effectiveness within a defined timeframe. Moreover, you'll benefit from unparalleled support from our collaborative team, who are dedicated to providing comprehensive on-the-job training to empower your success throughout the contract. This Content & Buying Administrator opportunity not only allows you to make a meaningful impact but also offers the resources and guidance necessary for your professional growth and development. Key Responsibilities Upload new products to our online stores using our web-based catalogue system. Research products and produce well written general website and product-specific copy. Perform image editing for Spark Etail sites and maintain the image library. Enter purchase order data and maintain product information. Respond promptly to warehouse, call centre, and order queries regarding products purchased from Spark Etail sites. Provide general support during catalogue production, including gathering product information and images from suppliers, writing copy, proof-reading, and other tasks as directed. Additional tasks as needed, including back-office administration, order processing, and reporting. Benefits Enhanced annual leave entitlement, starting at 31 days Access to our prestige benefits and rewards portal Long service rewards, both financial and leave-based Health cash plan Life assurance scheme Career development opportunities Access to a well-established Employee Assistance Programme Provider And other excellent benefits you'd expect from a market leader Working Hours Monday through Friday, from 9:00am to 5:30pm. Hybrid working options are available. Initial training will be conducted onsite. Required Skills GCSEs - Grade C and above in Maths and English or equivalent. Administrative experience is essential. Good working knowledge of Microsoft Office is essential, particularly Excel and Word. Strong written and verbal communication skills. Accurate and analytical, paying close attention to detail. Able to work as part of a team and with initiative where appropriate. Awareness of the ethical market. Desirable Skills Knowledge of Photoshop or image editing software would be beneficial but not essential. Apply for this Content & Buying Administrator today and we'll be in touch with the next steps. About Company Spark Etail Ltd is a prominent multi-channel retailer committed to offering consumers ethically and sustainably sourced products across various categories, including Fashion, Grocery & Everyday, Baby & Child, and Beauty, Health & Wellbeing. Operating a diverse portfolio of web stores, Spark Etail provides fully-fledged department stores as well as niche sites for Baby, Child & Mum essentials and sustainable fashion. Additionally, Spark Etail produces four seasonal print catalogues annually. As a leading online retailer, Spark Etail showcases the widest range of fair trade, organic, and eco-friendly products, featuring the UK's premier ethical brands. Spark Etail is part of the Whistl Group. Whistl is a delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK. Whistl is a Disability Confident employer committed to equal opportunities for all in all our employment policies and practices.
Portfolio HR & Reward are working with an award-winning organisation to hire a HR Onboarding Officer. The successful candidate will join the People Support Team providing a resilient data processing service, including specialising in the on-boarding process of new starter employees in a fast-paced environment. You will act as the first point of contact for HR queries from managers and employees into the People Support Team, providing an effective and person-centred HR support service in alignment with the People Strategy. This is a 12 Month Fixed-Term role working on a hybrid basis in South-East London. Key Responsibilities: Proactively track and coordinate all processing and onboarding cases to the point of closure within agreed service level agreements, escalating incomplete or more complex cases to a more senior colleague or appropriate HR specialist team for resolution. Provide excellent, unrivalled HR support service to employees and managers by providing information, advice, and solutions to standard queries across a broad range of HR topics demonstrating exceptional customer service and a "can do" mentality. Be responsible for routing more complex/specialist queries to your manager or other HR teams ensuring that a high quality and integrated HR Service is provided. Support the People Support management team with improving the performance of the team - reviewing existing processes, reviewing key reports, improve measuring, monitoring, and the use of centralised data. Collaborate with the Recruitment Team to ensure the smooth onboarding of employees to the organisation, working closely with on-boarding customers, keeping hiring Managers updated as necessary whilst ensuring smooth and efficient customer experience for the new starters. Cover for other colleagues across the People Support Team, and provide additional support when required at busy times, for example for payroll purposes. Build relationships with stake holders and HR operational team, and develop to become a lead expert on agreed processing and onboarding processes Report to: People Support Team Leader Accountable to: People Support Development Manager Assistant HR Director (Operations) Key working relationships: Internal and external Stakeholders, HR Operations team, HR Delivery and Specialist team, OPS, HSU, ATMS Corps Leaders and Managers, Payroll, Pensions People management: There are no people management responsibilities Operating budget: There are no budgetary responsibilities. Support ad hoc projects to enhance and improve the delivery of the team's work as requested by your manager. Job Requirements: Experienced of delivering HR processes and general HR support. Good knowledge of HR policies, processes, procedures, and practical experience. Experience of prioritising high volumes of work. INDHRR 46575RL
Mar 29, 2024
Full time
Portfolio HR & Reward are working with an award-winning organisation to hire a HR Onboarding Officer. The successful candidate will join the People Support Team providing a resilient data processing service, including specialising in the on-boarding process of new starter employees in a fast-paced environment. You will act as the first point of contact for HR queries from managers and employees into the People Support Team, providing an effective and person-centred HR support service in alignment with the People Strategy. This is a 12 Month Fixed-Term role working on a hybrid basis in South-East London. Key Responsibilities: Proactively track and coordinate all processing and onboarding cases to the point of closure within agreed service level agreements, escalating incomplete or more complex cases to a more senior colleague or appropriate HR specialist team for resolution. Provide excellent, unrivalled HR support service to employees and managers by providing information, advice, and solutions to standard queries across a broad range of HR topics demonstrating exceptional customer service and a "can do" mentality. Be responsible for routing more complex/specialist queries to your manager or other HR teams ensuring that a high quality and integrated HR Service is provided. Support the People Support management team with improving the performance of the team - reviewing existing processes, reviewing key reports, improve measuring, monitoring, and the use of centralised data. Collaborate with the Recruitment Team to ensure the smooth onboarding of employees to the organisation, working closely with on-boarding customers, keeping hiring Managers updated as necessary whilst ensuring smooth and efficient customer experience for the new starters. Cover for other colleagues across the People Support Team, and provide additional support when required at busy times, for example for payroll purposes. Build relationships with stake holders and HR operational team, and develop to become a lead expert on agreed processing and onboarding processes Report to: People Support Team Leader Accountable to: People Support Development Manager Assistant HR Director (Operations) Key working relationships: Internal and external Stakeholders, HR Operations team, HR Delivery and Specialist team, OPS, HSU, ATMS Corps Leaders and Managers, Payroll, Pensions People management: There are no people management responsibilities Operating budget: There are no budgetary responsibilities. Support ad hoc projects to enhance and improve the delivery of the team's work as requested by your manager. Job Requirements: Experienced of delivering HR processes and general HR support. Good knowledge of HR policies, processes, procedures, and practical experience. Experience of prioritising high volumes of work. INDHRR 46575RL
We are recruiting for an award-winning logistics company based in the Paisley area just outside of Glasgow, looking to recruit a Transport Administrator on a permanent basis. This is a fantastic opportunity either for someone more junior in their career with extensive customer service and administration experience they could build upon, otherwise the ideal would be to find someone within Transport, Logistics or Supply Chain - The level of experience would be reflected in the salary bracket we've been given. You would be joining a forward-thinking, award-winning organisation that provide a top-class service and work with products that most people across the world will use, consume and recognise. The position is hybrid working, 2 days working from home a week and 3 days in the Paisley offices, typically you'd work a Wednesday/Thursday from home, but this is flexible. The role is permanent and full time, working M-F and ideally you would be working 10am to 6pm in this role. The salary for this role is anywhere between 23,000 to 27,000 DOE and you will have access to plenty of benefits too, from 24 days holiday + bank holidays, a bespoke salary bonus scheme, private healthcare, enhanced pension, access to a number of retail/leisure discounts, life insurance and free parking on site. Typical responsibilities: Perform customer verifications by monitoring bookings and collections with hauliers and suppliers. Insurance and claims management support. Ensure all changes and variations to rates, haulier details and supplier information is regularly updated. Send and action updates to all relevant parties of any issues that arise. Handle and resolve customer complaints, obtain and evaluate all relevant information to handle inquiries and complaints, complete and issue non-conformance documents and direct all unresolved issues to the Team Lead Operations. Process manual orders received from customers into the Transport Management System. Book planned collections and deliveries according to customer requirements, ensure booking details are entered into the TMS system. Regularly update customers with the delivery status of orders. Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries, amendments and requests. Attend customer reviews and initial set up of new customers. Record details of new inquiries for rates etc; and forward to the Business Development Manager. Process & record all claims/demurrage received, and enter on the Claims Tracker, including cost of recovery from Haulier. Review progress of all outstanding claims daily and report progress of closed and outstanding claims on a weekly basis to the Operations Manager. Manage the Help desk & assign calls to the team. Resolve any problems within the allocated time as defined on the Help desk to ensure minimum escalations. Ensure that all daily KPI data is completed and compiled for daily & weekly KPI's in an accurate and timely manner. Maintain customer/supplier address database and ensure the quality of collection and delivery address data is accurate and up to date. Development of Haulier performance reports, on a quarterly basis, for the Team Lead Operations. What do we need from you? Previous experience within a supply chain, logistics or transport industry would be ideal, but isn't essential. You will need to have some form of office-based experience working with customer services, administration or orders is a must have. We need a good team player, this company manage a very important and award-winning service and the Paisley team are a small and tight unit, so a good team player, enthusiastic and willing to help with anything is what they are needing. High-level of communication skills, both verbally and written. Ideally you'll need to be able to easily commute to the Paisley area too. We are currently recruiting for this role and looking for candidates that we can interview for the role ASAP, so do not hesitate to get in touch with Bobby by applying. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Mar 29, 2024
Full time
We are recruiting for an award-winning logistics company based in the Paisley area just outside of Glasgow, looking to recruit a Transport Administrator on a permanent basis. This is a fantastic opportunity either for someone more junior in their career with extensive customer service and administration experience they could build upon, otherwise the ideal would be to find someone within Transport, Logistics or Supply Chain - The level of experience would be reflected in the salary bracket we've been given. You would be joining a forward-thinking, award-winning organisation that provide a top-class service and work with products that most people across the world will use, consume and recognise. The position is hybrid working, 2 days working from home a week and 3 days in the Paisley offices, typically you'd work a Wednesday/Thursday from home, but this is flexible. The role is permanent and full time, working M-F and ideally you would be working 10am to 6pm in this role. The salary for this role is anywhere between 23,000 to 27,000 DOE and you will have access to plenty of benefits too, from 24 days holiday + bank holidays, a bespoke salary bonus scheme, private healthcare, enhanced pension, access to a number of retail/leisure discounts, life insurance and free parking on site. Typical responsibilities: Perform customer verifications by monitoring bookings and collections with hauliers and suppliers. Insurance and claims management support. Ensure all changes and variations to rates, haulier details and supplier information is regularly updated. Send and action updates to all relevant parties of any issues that arise. Handle and resolve customer complaints, obtain and evaluate all relevant information to handle inquiries and complaints, complete and issue non-conformance documents and direct all unresolved issues to the Team Lead Operations. Process manual orders received from customers into the Transport Management System. Book planned collections and deliveries according to customer requirements, ensure booking details are entered into the TMS system. Regularly update customers with the delivery status of orders. Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries, amendments and requests. Attend customer reviews and initial set up of new customers. Record details of new inquiries for rates etc; and forward to the Business Development Manager. Process & record all claims/demurrage received, and enter on the Claims Tracker, including cost of recovery from Haulier. Review progress of all outstanding claims daily and report progress of closed and outstanding claims on a weekly basis to the Operations Manager. Manage the Help desk & assign calls to the team. Resolve any problems within the allocated time as defined on the Help desk to ensure minimum escalations. Ensure that all daily KPI data is completed and compiled for daily & weekly KPI's in an accurate and timely manner. Maintain customer/supplier address database and ensure the quality of collection and delivery address data is accurate and up to date. Development of Haulier performance reports, on a quarterly basis, for the Team Lead Operations. What do we need from you? Previous experience within a supply chain, logistics or transport industry would be ideal, but isn't essential. You will need to have some form of office-based experience working with customer services, administration or orders is a must have. We need a good team player, this company manage a very important and award-winning service and the Paisley team are a small and tight unit, so a good team player, enthusiastic and willing to help with anything is what they are needing. High-level of communication skills, both verbally and written. Ideally you'll need to be able to easily commute to the Paisley area too. We are currently recruiting for this role and looking for candidates that we can interview for the role ASAP, so do not hesitate to get in touch with Bobby by applying. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
Mar 29, 2024
Full time
Dandara Living is seeking a Resident Services Associate at our prestigious Granary Quay build-to-rent operations. With 342 apartments this presigious new building will allow someone to excel as part of the Resident Services Team on site, responsible for the customer experience for all contact residents and their guests have with Dandara Living and our schemes. Working 5 days in 7 for 40 hours per week on a rota What you will do: Customer Service and Resident Engagement As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected. Provide first class customer service to residents. Dealing with resident and guest enquiries Be proactive in listening to resident feedback and action any reasonable requests that may arise. Deal with incoming and outgoing post and parcels Booking and managing of resident amenity spaces, ensuring resident amenity spaces are kept tidy and presentable. Deal with noise complaints and escalating where appropriate. Creating a community feel through communication, events, and innovations. Assisting with resident communication via various channels including social media, updating site wide communications / residents portal as required Assisting on open days and residential events Organising and running resident services via third parties and in house Liaise with line manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement. Team Leadership Supporting the Resident Services Manager in the running of the Resident Services Team Assisting with training and development of RSAs on-site Assist with managing the shift patterns of the Resident Services Team Providing shift pattern cover with the team as and when required Confident user of our internal CRM systems, to then support the training of new team members Respond to out-of-hours emergencies as required Undertake other duties from time to time as required. Leasing Conducting viewings of the building and the apartments with potential residents Assist with the qualification of web prospects when enquiring about living at the development. Ensuring applicants comply with company procedures and provide all legally required paperwork, including Right to Rent and KYC Identification, before move in Conduct move-in appointments, inventories, and meter readings. Issuing of keys on move-in and key replacements Dealing with vehicle parking and keeping accurate records Coordinate and manage tenancy inspections, mid-term and at move-out Updating inventory feedback and actioning any point raised Assisting in credit control for the collection of rent and parking charges Safety, Maintenance and Administration Logging maintenance issues Ensuring all enquiries and repair issues are dealt with in line with agreed service levels. Ensure maintenance issues are prioritised and closed promptly with the FM team. Carry out security walks and building inspection walkarounds as and when required. Ensure the security of the building is always maintained. Health and Safety compliance - to include regular system testing and gym checks Ensure the building is a safe environment in which to live and work and that company procedures manage it. Record contractor visits and complete on-site reports to include daily activity logs. Keep a register of works carried out and issue permits to work. Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept. What you will have: Key Skills & Experience Knowledge or background in residential lettings and property management ARLA, IRPM or COSHH would be desirable, but training will be provided. IT literate, proficient with the use of Microsoft packages including Word, Excel and Outlook, as well as bespoke CMS, database or booking systems Personal Attributes Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm Proactive, positive, and can-do attitude Ability to defuse emotional situations Excellent decision-making skills Highly organised with the ability to prioritise effectively A team player and a good communicator Enthusiastic and passionate about customer service Being well-groomed and of smart appearance are essential Continually strives to improve knowledge, skills, and abilities to produce the best results What we will offer you: Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include: £24-25,200 depending on experience 33 days holiday (inclusive of bank holidays) £competitive annual bonus (discretionary) Up to 5% pension scheme (salary sacrifice scheme) 2x salary life assurance (paid option to increase to x4) Important note: No agency applications will be considered for this role. Any CVs received will be considered a free gift.
40hrs per week Monday - Friday CRC Recruitment are working with our established client on a newly created Finance Manager position to be based at their Northampton Head Office. We are looking for a hands-on individual who demonstrates all the skills, experience and attributes required of an accountant in an SME environment. This is much more than a transactional role - the position will form part of the Management Team, will suit an experienced accountant with proven commercial acumen and the ability to add real value to business operations. There will be a requirement to provide monthly management and financial accounts, reporting, budgets, forecasts, analysis, planning, and other MI as required. Key Responsibilities Accountable for the preparation of monthly Management and Financial Accounts for company s/cost centres. This includes, not exclusively, KPIs, margin analysis, variance and trend analysis, reconciliations and forecasts. This also includes the computation and journal processing of prepayments, accruals, depreciation as well as balance sheet reconciliation's. Provide accurate and sound management reporting to assist with key decision making Supporting weekly and monthly payroll function Maintaining balance sheet requisitions in a timely manner Daily bank reconciliation and cash flow Maintaining the fixed asset register Stock reconciliation's Preparation of Holding company accounts and consolidating these with main trading company Performing Analytical Review, KPI's and commentary around monthly accounts Continually improve and develop robust financial procedures and processes, to future-proof the companies growth and to ensure efficiency. Support contract profitability analysis and reporting. Collate, present and explain key financial data to non-accounting managers Working closely with, as well as supporting and advising, key stakeholders across the business. Knowledge / Skills / Abilities Part Qualified or Qualified by Experience professional with strong technical accounting expertise. Strong IT skills, especially knowledge of Excel Track record of improving processes, including identifying and implementing control improvements. Proactive with 'can do' attitude. Comfortable working under pressure Collaborative and team orientated. Highly organised Benefits 31 days holiday Pension Life assurance (after qualifying period) On-site parking. CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.
Mar 29, 2024
Full time
40hrs per week Monday - Friday CRC Recruitment are working with our established client on a newly created Finance Manager position to be based at their Northampton Head Office. We are looking for a hands-on individual who demonstrates all the skills, experience and attributes required of an accountant in an SME environment. This is much more than a transactional role - the position will form part of the Management Team, will suit an experienced accountant with proven commercial acumen and the ability to add real value to business operations. There will be a requirement to provide monthly management and financial accounts, reporting, budgets, forecasts, analysis, planning, and other MI as required. Key Responsibilities Accountable for the preparation of monthly Management and Financial Accounts for company s/cost centres. This includes, not exclusively, KPIs, margin analysis, variance and trend analysis, reconciliations and forecasts. This also includes the computation and journal processing of prepayments, accruals, depreciation as well as balance sheet reconciliation's. Provide accurate and sound management reporting to assist with key decision making Supporting weekly and monthly payroll function Maintaining balance sheet requisitions in a timely manner Daily bank reconciliation and cash flow Maintaining the fixed asset register Stock reconciliation's Preparation of Holding company accounts and consolidating these with main trading company Performing Analytical Review, KPI's and commentary around monthly accounts Continually improve and develop robust financial procedures and processes, to future-proof the companies growth and to ensure efficiency. Support contract profitability analysis and reporting. Collate, present and explain key financial data to non-accounting managers Working closely with, as well as supporting and advising, key stakeholders across the business. Knowledge / Skills / Abilities Part Qualified or Qualified by Experience professional with strong technical accounting expertise. Strong IT skills, especially knowledge of Excel Track record of improving processes, including identifying and implementing control improvements. Proactive with 'can do' attitude. Comfortable working under pressure Collaborative and team orientated. Highly organised Benefits 31 days holiday Pension Life assurance (after qualifying period) On-site parking. CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.
Customer Service Administrator 24,000 - 26,000, Harrogate, 25 Days Holiday Plus Bank Holidays, Training, Development & Progression, Small Friendly Office, On Site Parking, Close to Public Transport Links. Due to continued business growth and expansion we are looking to recruit a Customer Service Administrator for this well established innovative engineering company based in Harrogate. The main purpose of this role is to provide excellent customer service and support to clients. You will coordinate and organise the repair and upgrade of products, dealing with costings and logistics and you will report directly to the Operations Manager. Customer Service Administrator Responsibilities: To be the first point of contact for all customer enquiries Deal with annual service and repairs of products Liaise with customers, couriers and colleagues to process enquiries and orders Maintain and update customer product database Assist in processing returns Maintain accurate records for both customer and manufacturing databases Provide costings for repairs Requirements: Previous customer service experience Good administration skills Excellent organisational and communication skills Good telephone manner Able to multi task Good IT skills, experience using a CRM system would be helpful Experience in a manufacturing or industrial environment would be beneficial This Customer Service Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries, returns and complaints procedures. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator or repairs and returns administrator. This is an office based role. Standard hours of work are 09.00-17.30 with half an hour lunch break. However hours can be flexible if you wanted an earlier start and finish or wanted to work around school drop off. There is on site parking and the office is based close to the public transport links. There is a clean kitchen/canteen area for lunch with tea and coffee facilities along with a beer cooler for those 'Friday' celebrations! Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Customer Service Administrator 24,000 - 26,000, Harrogate, 25 Days Holiday Plus Bank Holidays, Training, Development & Progression, Small Friendly Office, On Site Parking, Close to Public Transport Links. Due to continued business growth and expansion we are looking to recruit a Customer Service Administrator for this well established innovative engineering company based in Harrogate. The main purpose of this role is to provide excellent customer service and support to clients. You will coordinate and organise the repair and upgrade of products, dealing with costings and logistics and you will report directly to the Operations Manager. Customer Service Administrator Responsibilities: To be the first point of contact for all customer enquiries Deal with annual service and repairs of products Liaise with customers, couriers and colleagues to process enquiries and orders Maintain and update customer product database Assist in processing returns Maintain accurate records for both customer and manufacturing databases Provide costings for repairs Requirements: Previous customer service experience Good administration skills Excellent organisational and communication skills Good telephone manner Able to multi task Good IT skills, experience using a CRM system would be helpful Experience in a manufacturing or industrial environment would be beneficial This Customer Service Administrator role would suit someone who has worked in a customer service environment and dealt with enquiries, returns and complaints procedures. This role would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator or repairs and returns administrator. This is an office based role. Standard hours of work are 09.00-17.30 with half an hour lunch break. However hours can be flexible if you wanted an earlier start and finish or wanted to work around school drop off. There is on site parking and the office is based close to the public transport links. There is a clean kitchen/canteen area for lunch with tea and coffee facilities along with a beer cooler for those 'Friday' celebrations! Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Zachary Daniels are excited to be partnering with a well recognised retail e-commerce brand who sell a diverse range of products to customers UK wide. We are seeking an Operations Manager / Contract Manager who has strong experience within Continuous Improvement to support the business by working in partnership with our onsite 3PL to launch and embed best practises and ways of working through continued improvement. This role will be based in the Rugby DC but will involve occasional travel to other DC's within the network. The ideal candidate will have sound operational experience as well as proven experience of driving continuous improvement. An ideal background will be someone who has worked within a manual e-commerce operation (D2C), is systems savvy and have worked in partnership with an onsite 3PL. The role as Operations Manager: Conduct in-depth analysis of current distribution centre processes to identify areas for improvement. Cost analysis to implement new warehouse management systems in future. Develop and implement strategies to optimize workflows, reduce errors, and improve overall efficiency. Utilise data analysis tools to gather and analyse key performance metrics. Ability to identify key themes and trends, understanding their root causes, and develop innovative solutions. Foster a culture of continuous improvement and innovation within the distribution centre. Implement changes to processes, technology, and workflows with minimal disruption. Evaluate and recommend technology solutions to improve distribution centre. Develop and implement key performance indicators (KPIs) to monitor and report on the success of improvement initiatives. Regularly assess and communicate the performance of distribution centre. Identify opportunities for cost reduction while maintaining high service quality. Implement strategies to optimize resource utilization and minimize operational expenses. The ideal Operations Manager will have: Proven experience in an operational role with a focus on continuous improvement roles. Working within retail logistics, ideally within a manual e-com operation. Strong analytical and problem-solving skills. Excellent project management and leadership abilities. Strong data and systems knowledge. CI Manager package: The salary offered is c. £50k BBBH30110 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Mar 28, 2024
Full time
Zachary Daniels are excited to be partnering with a well recognised retail e-commerce brand who sell a diverse range of products to customers UK wide. We are seeking an Operations Manager / Contract Manager who has strong experience within Continuous Improvement to support the business by working in partnership with our onsite 3PL to launch and embed best practises and ways of working through continued improvement. This role will be based in the Rugby DC but will involve occasional travel to other DC's within the network. The ideal candidate will have sound operational experience as well as proven experience of driving continuous improvement. An ideal background will be someone who has worked within a manual e-commerce operation (D2C), is systems savvy and have worked in partnership with an onsite 3PL. The role as Operations Manager: Conduct in-depth analysis of current distribution centre processes to identify areas for improvement. Cost analysis to implement new warehouse management systems in future. Develop and implement strategies to optimize workflows, reduce errors, and improve overall efficiency. Utilise data analysis tools to gather and analyse key performance metrics. Ability to identify key themes and trends, understanding their root causes, and develop innovative solutions. Foster a culture of continuous improvement and innovation within the distribution centre. Implement changes to processes, technology, and workflows with minimal disruption. Evaluate and recommend technology solutions to improve distribution centre. Develop and implement key performance indicators (KPIs) to monitor and report on the success of improvement initiatives. Regularly assess and communicate the performance of distribution centre. Identify opportunities for cost reduction while maintaining high service quality. Implement strategies to optimize resource utilization and minimize operational expenses. The ideal Operations Manager will have: Proven experience in an operational role with a focus on continuous improvement roles. Working within retail logistics, ideally within a manual e-com operation. Strong analytical and problem-solving skills. Excellent project management and leadership abilities. Strong data and systems knowledge. CI Manager package: The salary offered is c. £50k BBBH30110 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
A creative and fast paced events management company, based in Manchester City Centre, are keen to hire an Office Manager and Administrative Specialist. You will be the backbone of the office operations, responsible for managing various administrative tasks while ensuring the smooth functioning of the office environment. The role will play a crucial part in supporting the mission, values and visions for the Company. This role would suit someone with strong organizational skills with an eye for detail and excellent communication skills. The ability to work well in a fast paced environment and to multitask and prioritize tasks effectively will be essential for this role. The position is full time, with 1 day per week working from home and the salary available is circa 28k depending upon experience. What will you be doing as an Office Manager and Administrative Specialist? Maintain a well-organized and efficient office environment Coordinate office supplies and requirements Manage office schedules, appointments, repairs and conference room bookings Manage other administration tasks where required, including travel, couriers and hire cars Undertake recruitment administration, reviewing CVs against criteria, booking interviews and liaising with candidates and recruiters IT support Liaise with building manager for Health and Safety and maintenance Support with sustainability initiatives Supporting with evidence gathering for ISO 9001/14001/20121 accreditations Handle phone calls, emails, and correspondence efficiently Support to Head of People Welcome visitors to the business, support with catering requirements Support HR activities including onboarding and tours for new starters We would LOVE to hear from you if you have the following skills and experience: Previous office manager/coordinator experience is required Agency experience would be an advantage Strong organizational skills with an eye for detail Proactive attitude Proven administration experience Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent written and verbal communication skills Ability to multitask and prioritize tasks effectively High level of professionalism and discretion What will you get in return for your work as an Office Manager and Administrative Specialist? Salary of circa 28,000 dependent upon experience Full time - core hours are 9am to 5.30pm - however flexibility can be available, along with hybrid working option 1 day per week 28 days holiday entitlement (incl bank holidays) which increases with service Additional birthday holiday Company bonus scheme Enhanced pension Enhanced maternity / paternity leave Life insurance Health cash back plan Various salary exchange schemes Flexible working Breakfast and lunch provided in office Career development programme - 1-, 3- and 5-year plan Cycle to work scheme Long service awards Gym membership Quarterly employee fund - 300 to do something for you - for example learn to play the piano or to speak another language or take up art classes etc Regular rewards and perks If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Mar 28, 2024
Full time
A creative and fast paced events management company, based in Manchester City Centre, are keen to hire an Office Manager and Administrative Specialist. You will be the backbone of the office operations, responsible for managing various administrative tasks while ensuring the smooth functioning of the office environment. The role will play a crucial part in supporting the mission, values and visions for the Company. This role would suit someone with strong organizational skills with an eye for detail and excellent communication skills. The ability to work well in a fast paced environment and to multitask and prioritize tasks effectively will be essential for this role. The position is full time, with 1 day per week working from home and the salary available is circa 28k depending upon experience. What will you be doing as an Office Manager and Administrative Specialist? Maintain a well-organized and efficient office environment Coordinate office supplies and requirements Manage office schedules, appointments, repairs and conference room bookings Manage other administration tasks where required, including travel, couriers and hire cars Undertake recruitment administration, reviewing CVs against criteria, booking interviews and liaising with candidates and recruiters IT support Liaise with building manager for Health and Safety and maintenance Support with sustainability initiatives Supporting with evidence gathering for ISO 9001/14001/20121 accreditations Handle phone calls, emails, and correspondence efficiently Support to Head of People Welcome visitors to the business, support with catering requirements Support HR activities including onboarding and tours for new starters We would LOVE to hear from you if you have the following skills and experience: Previous office manager/coordinator experience is required Agency experience would be an advantage Strong organizational skills with an eye for detail Proactive attitude Proven administration experience Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent written and verbal communication skills Ability to multitask and prioritize tasks effectively High level of professionalism and discretion What will you get in return for your work as an Office Manager and Administrative Specialist? Salary of circa 28,000 dependent upon experience Full time - core hours are 9am to 5.30pm - however flexibility can be available, along with hybrid working option 1 day per week 28 days holiday entitlement (incl bank holidays) which increases with service Additional birthday holiday Company bonus scheme Enhanced pension Enhanced maternity / paternity leave Life insurance Health cash back plan Various salary exchange schemes Flexible working Breakfast and lunch provided in office Career development programme - 1-, 3- and 5-year plan Cycle to work scheme Long service awards Gym membership Quarterly employee fund - 300 to do something for you - for example learn to play the piano or to speak another language or take up art classes etc Regular rewards and perks If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Retail Area Manager - National Charity Home Counties and London Salary 37,557 per annum+ car+ great benefits including 30 days holiday plus bank holidays A fantastic opportunity to join one of the UK's leading charity retailers as an Area Manager as arisen. We are looking for a commercially minded Area Manager that is passionate about maximising area sales and profits across their Charity Shops. You will provide support to the stores based in the Home Counties and London area. Shop locations include Wellingborough, Felixstowe and Bedford. With c100 stores across England and Wales this is an exciting time to be part of their business. If you are an experienced Area Manager within the charity or retail sector, this could be the ideal role for you! Retail Area Manager - The Role: Management of the team members in order to maximise the area team's sales and profitability and achieving income targets Controlling expenditure and delivering net contribution Analyse all reports and commercial information available to help improve the performance of stores. Identify current retail trends, monitor competitor activity, reporting and responding where appropriate Support the business strategy and implement new plans/ideas to achieve business targets Retail Area Manager - The Person: Outstanding track record in achieving sales and profit targets within retail or charity management Passionate about charity retailing Passionate about delivering results through the effective management of people Demonstrable experience in analysing financial data to make informed commercial decisions Experience of distance managing a diverse team of people Excellence in forming working partnerships with other organisations If you have experience within retail as an Area Manager, District Manager or Multi Site Manager within the charity sector and are interested in working for a great charity who have fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 28, 2024
Full time
Retail Area Manager - National Charity Home Counties and London Salary 37,557 per annum+ car+ great benefits including 30 days holiday plus bank holidays A fantastic opportunity to join one of the UK's leading charity retailers as an Area Manager as arisen. We are looking for a commercially minded Area Manager that is passionate about maximising area sales and profits across their Charity Shops. You will provide support to the stores based in the Home Counties and London area. Shop locations include Wellingborough, Felixstowe and Bedford. With c100 stores across England and Wales this is an exciting time to be part of their business. If you are an experienced Area Manager within the charity or retail sector, this could be the ideal role for you! Retail Area Manager - The Role: Management of the team members in order to maximise the area team's sales and profitability and achieving income targets Controlling expenditure and delivering net contribution Analyse all reports and commercial information available to help improve the performance of stores. Identify current retail trends, monitor competitor activity, reporting and responding where appropriate Support the business strategy and implement new plans/ideas to achieve business targets Retail Area Manager - The Person: Outstanding track record in achieving sales and profit targets within retail or charity management Passionate about charity retailing Passionate about delivering results through the effective management of people Demonstrable experience in analysing financial data to make informed commercial decisions Experience of distance managing a diverse team of people Excellence in forming working partnerships with other organisations If you have experience within retail as an Area Manager, District Manager or Multi Site Manager within the charity sector and are interested in working for a great charity who have fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Regional HR Business Partner - Retail Well established, growing Non-Profitable Organisation Salary 44,881.37 per annum + Great benefits including 30 days holiday plus bank holidays West of England and Wales Home based with extensive travel; company car provided Are you an experienced HR Business Partner/HR Advisor looking for an exciting new challenge? My client is a leading national charity retailer, with a large store portfolio across the breadth of the UK. We currently have an exciting opportunity to join them in the role of HR Business Partner, the charity is going from strength to strength, so this is an exciting time to join them. Reporting to the Head of HR, this is a field based HRBP role covering the retail shops across the West of England and Wales. The ideal candidate will have experience in a similar role working with a charity or a retailer, although hospitality and leisure experience will also be considered. Key responsibilities: Build a strong understanding of the Retail vision, sales targets and workforce in order to influence how you can drive profit through people. To partner closely with the Regional & Retail Area Managers on HR Operations across the employee lifecycle, including Recruitment, Induction, ER Cases, Compliance, Pay & Benefits, Talent Management, Learning & Development & Leavers. Implement the HR Strategic initiatives, which support our vision of becoming a top 10 Charity to work, by acting in a way that will influence and improve employee engagement scores, being visible of the employees and ensuring people are treated fairly and respectfully. Experience Required: Previous experience as HRBP / HR Advisor within a multi-site business (ideally charity, retail or hospitality) Excellent planning and organisation skills. Experience gained in a similar role and have a sound knowledge of employment law. Ideally you will have completed your CIPD Level 5 qualification or be close to completion. You will have excellent communication skills and an ability to influence others with sound commercial understanding and pragmatic approach to problem solving. Strong ER & Employment Law Knowledge. Emotionally intelligent, assertive and commercial - yet kind and caring. Resilient and able to deal with complex and difficult ER matters. This is a fantastic opportunity for a HRBP to join a leading charity retailer. If you have the skills and experience that we are looking for, please apply directly to this advert with an up-to-date CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 28, 2024
Full time
Regional HR Business Partner - Retail Well established, growing Non-Profitable Organisation Salary 44,881.37 per annum + Great benefits including 30 days holiday plus bank holidays West of England and Wales Home based with extensive travel; company car provided Are you an experienced HR Business Partner/HR Advisor looking for an exciting new challenge? My client is a leading national charity retailer, with a large store portfolio across the breadth of the UK. We currently have an exciting opportunity to join them in the role of HR Business Partner, the charity is going from strength to strength, so this is an exciting time to join them. Reporting to the Head of HR, this is a field based HRBP role covering the retail shops across the West of England and Wales. The ideal candidate will have experience in a similar role working with a charity or a retailer, although hospitality and leisure experience will also be considered. Key responsibilities: Build a strong understanding of the Retail vision, sales targets and workforce in order to influence how you can drive profit through people. To partner closely with the Regional & Retail Area Managers on HR Operations across the employee lifecycle, including Recruitment, Induction, ER Cases, Compliance, Pay & Benefits, Talent Management, Learning & Development & Leavers. Implement the HR Strategic initiatives, which support our vision of becoming a top 10 Charity to work, by acting in a way that will influence and improve employee engagement scores, being visible of the employees and ensuring people are treated fairly and respectfully. Experience Required: Previous experience as HRBP / HR Advisor within a multi-site business (ideally charity, retail or hospitality) Excellent planning and organisation skills. Experience gained in a similar role and have a sound knowledge of employment law. Ideally you will have completed your CIPD Level 5 qualification or be close to completion. You will have excellent communication skills and an ability to influence others with sound commercial understanding and pragmatic approach to problem solving. Strong ER & Employment Law Knowledge. Emotionally intelligent, assertive and commercial - yet kind and caring. Resilient and able to deal with complex and difficult ER matters. This is a fantastic opportunity for a HRBP to join a leading charity retailer. If you have the skills and experience that we are looking for, please apply directly to this advert with an up-to-date CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Retail Area Manager - National Charity North East of England Salary 37,557 per annum+ car+ great benefits including 30 days holiday plus bank holidays A fantastic opportunity to join one of the UK's leading charity retailers as an Area Manager as arisen. We are looking for a commercially minded Area Manager that is passionate about maximising area sales and profits across their Charity Shops. You will provide support to the stores based in the North East of England to include shops in Sunderland, Gateshead, Ashington, Blyth, Middlesbrough and North Shields. With c100 stores across England and Wales this is an exciting time to be part of their business. If you are an experienced Area Manager within the charity or retail sector, this could be the ideal role for you! Retail Area Manager - The Role: Management of team members in order to maximise the team's sales and profitability and achieving income targets Controlling expenditure and delivering net contribution Analyse all reports and commercial information available to help improve the performance of stores. Identify current retail trends, monitor competitor activity, reporting and responding where appropriate Support the business strategy and implement new plans/ideas to achieve business targets Retail Area Manager - The Person: Outstanding track record in achieving sales and profit targets within retail or charity management Passionate about charity retailing Passionate about delivering results through the effective management of people Demonstrable experience in analysing financial data to make informed commercial decisions Experience of distance managing a diverse team of people Excellence in forming working partnerships with other organisations If you have experience within retail as an Area Manager, District Manager or Multi Site Manager within the charity sector and are interested in working for a great charity who have fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 28, 2024
Full time
Retail Area Manager - National Charity North East of England Salary 37,557 per annum+ car+ great benefits including 30 days holiday plus bank holidays A fantastic opportunity to join one of the UK's leading charity retailers as an Area Manager as arisen. We are looking for a commercially minded Area Manager that is passionate about maximising area sales and profits across their Charity Shops. You will provide support to the stores based in the North East of England to include shops in Sunderland, Gateshead, Ashington, Blyth, Middlesbrough and North Shields. With c100 stores across England and Wales this is an exciting time to be part of their business. If you are an experienced Area Manager within the charity or retail sector, this could be the ideal role for you! Retail Area Manager - The Role: Management of team members in order to maximise the team's sales and profitability and achieving income targets Controlling expenditure and delivering net contribution Analyse all reports and commercial information available to help improve the performance of stores. Identify current retail trends, monitor competitor activity, reporting and responding where appropriate Support the business strategy and implement new plans/ideas to achieve business targets Retail Area Manager - The Person: Outstanding track record in achieving sales and profit targets within retail or charity management Passionate about charity retailing Passionate about delivering results through the effective management of people Demonstrable experience in analysing financial data to make informed commercial decisions Experience of distance managing a diverse team of people Excellence in forming working partnerships with other organisations If you have experience within retail as an Area Manager, District Manager or Multi Site Manager within the charity sector and are interested in working for a great charity who have fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Essex & Herts Air Ambulance
Stevenage, Hertfordshire
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT). Permanent £45,000 pa 37.5 hours/ 5 days a week The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire You ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing. We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7. In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street. ABOUT THE ROLE The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT s retail operation, and to empower and engage the retail team through positive and clear leadership. This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire. SPECIFIC DUTIES AND RESPONSIBILITIES Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail. Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation. Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions. To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion. Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department. Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters. Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments. Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful. Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties. Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities. Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings. Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department Operational Responsibilities Lead, support and motivate the retail team, managing performance or conduct issues as required this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s. Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events. Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance. Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each. Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases. Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce. Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner. Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring. Implement a structured approach to using data in the analysis of sales. Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping. Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames. Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets. Develop and control EHAAT s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness. Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive. Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT s policies and procedures. To apply for this role please go to the EHAAT website and complete the application form and equality & diversity monitoring form
Mar 28, 2024
Full time
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT). Permanent £45,000 pa 37.5 hours/ 5 days a week The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire You ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing. We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7. In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street. ABOUT THE ROLE The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT s retail operation, and to empower and engage the retail team through positive and clear leadership. This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire. SPECIFIC DUTIES AND RESPONSIBILITIES Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail. Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation. Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions. To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion. Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department. Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters. Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments. Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful. Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties. Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities. Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings. Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department Operational Responsibilities Lead, support and motivate the retail team, managing performance or conduct issues as required this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s. Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events. Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance. Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each. Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases. Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce. Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner. Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring. Implement a structured approach to using data in the analysis of sales. Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping. Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames. Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets. Develop and control EHAAT s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness. Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive. Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT s policies and procedures. To apply for this role please go to the EHAAT website and complete the application form and equality & diversity monitoring form
Monday - Friday Temp - Perm position Office based 13p/h PAYE Must have previous admin experience PURPOSE OF POST: To effectively and efficiently plan and deploy the trade operative workforce to ensure that day to day responsive repairs are completed to meet relevant service standards and individual customer's appointment times. Operating to the principles of 'right first time' for repair completion and 'just in time' for material availability, ensure that resources (human and material) are available and scheduled to maximise performance and efficiency. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES Responsively manage in 'real time' each emerging day, reacting to issues such as unplanned operative absence, emergency repair orders and unexpected delays on jobs and taking decisions on and implementing solutions. Devise strategies and approaches to enable a calm, structured, consistent and repeatable reaction to such situations. Manage trade operatives diaries via scheduling systems, including Opti-time, to schedule available work for the most efficient deployment of operatives to meet the customer needs and ensuring operatives are kept continually busy. Proactively plan for the coming day(s) and weeks taking account of operative availability in the wider context of BTS's repairs and maintenance functions. Liaise with stores officers to ensure timely purchase of materials for future appointed jobs and to ensure that specialist plant and equipment is available and booked, re-arranging appointments with customers where necessary. Liaise with customers regarding the progress of their repair, re-arranging appointments where necessary either at the request of the customer or a BTS operational issue. Contact customers in the event of any potential 'no access' situations to attempt to gain access at the appointed time. Ensure that update text messages are sent to customers at the specified intervals. Ensure trade operatives are aware of their appointment commitments and aid the delivery of the service through the provision of advice and other appropriate assistance to the operatives. Encourage and facilitate effective communication between the Work Planners and trade operatives on the progress of jobs, access to properties, problems etc. Ensure that all jobs (including emergency jobs) are completed on time and to relevant standards. Work closely with the Operations Manager regarding issues of work quality, timeliness and any other potential performance issues of the trade operatives. Produce regular reports for the Operations Manager and BTS management team on current performance and trends that may be affecting the business. Work with Repairs Control Centre staff to correlate performance information between IBS and Opti-time. Establish excellent working relationships and continuously communicate with Repairs Control Centre staff, trade operatives, Operations Manager etc. to ensure appointments are made and kept and a very high percentage of jobs are completed 'right first time' and to meet the customers needs. Ensure that systems and records are maintained with timely and accurate data. This will include ensuring that operatives diaries are updated with details of leave, training etc. Carry out all necessary housekeeping on a regular basis. Working collaboratively with the Repairs Control Centre Manager and Support Team Supervisors, ensure that arrangements for cover (for Work Planner leave and sickness absence etc.) are in place. This will include giving training and timely and detailed handovers including 'hints and tips' to assist in the substitute giving the greatest value possible. Encourage, facilitate and participate in the review of current processes for efficiencies and opportunities to improve the service that is delivered. planner, scheduler, administrator, repairs, property services, social housing, local authority
Mar 28, 2024
Seasonal
Monday - Friday Temp - Perm position Office based 13p/h PAYE Must have previous admin experience PURPOSE OF POST: To effectively and efficiently plan and deploy the trade operative workforce to ensure that day to day responsive repairs are completed to meet relevant service standards and individual customer's appointment times. Operating to the principles of 'right first time' for repair completion and 'just in time' for material availability, ensure that resources (human and material) are available and scheduled to maximise performance and efficiency. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES Responsively manage in 'real time' each emerging day, reacting to issues such as unplanned operative absence, emergency repair orders and unexpected delays on jobs and taking decisions on and implementing solutions. Devise strategies and approaches to enable a calm, structured, consistent and repeatable reaction to such situations. Manage trade operatives diaries via scheduling systems, including Opti-time, to schedule available work for the most efficient deployment of operatives to meet the customer needs and ensuring operatives are kept continually busy. Proactively plan for the coming day(s) and weeks taking account of operative availability in the wider context of BTS's repairs and maintenance functions. Liaise with stores officers to ensure timely purchase of materials for future appointed jobs and to ensure that specialist plant and equipment is available and booked, re-arranging appointments with customers where necessary. Liaise with customers regarding the progress of their repair, re-arranging appointments where necessary either at the request of the customer or a BTS operational issue. Contact customers in the event of any potential 'no access' situations to attempt to gain access at the appointed time. Ensure that update text messages are sent to customers at the specified intervals. Ensure trade operatives are aware of their appointment commitments and aid the delivery of the service through the provision of advice and other appropriate assistance to the operatives. Encourage and facilitate effective communication between the Work Planners and trade operatives on the progress of jobs, access to properties, problems etc. Ensure that all jobs (including emergency jobs) are completed on time and to relevant standards. Work closely with the Operations Manager regarding issues of work quality, timeliness and any other potential performance issues of the trade operatives. Produce regular reports for the Operations Manager and BTS management team on current performance and trends that may be affecting the business. Work with Repairs Control Centre staff to correlate performance information between IBS and Opti-time. Establish excellent working relationships and continuously communicate with Repairs Control Centre staff, trade operatives, Operations Manager etc. to ensure appointments are made and kept and a very high percentage of jobs are completed 'right first time' and to meet the customers needs. Ensure that systems and records are maintained with timely and accurate data. This will include ensuring that operatives diaries are updated with details of leave, training etc. Carry out all necessary housekeeping on a regular basis. Working collaboratively with the Repairs Control Centre Manager and Support Team Supervisors, ensure that arrangements for cover (for Work Planner leave and sickness absence etc.) are in place. This will include giving training and timely and detailed handovers including 'hints and tips' to assist in the substitute giving the greatest value possible. Encourage, facilitate and participate in the review of current processes for efficiencies and opportunities to improve the service that is delivered. planner, scheduler, administrator, repairs, property services, social housing, local authority
Gopuff is an innovative and rapidly evolving company operating at the intersection of technology, retailing and last-mile fulfilment in the grocery delivery space. We are dedicated to redefining the way products are delivered to customers, leveraging cutting-edge technology and a customer-centric approach. As a Site Leader of a Gopuff Micro Fulfilment Centre (MFC), you will play a pivotal role in delivering best-in-class customer order fulfilment. This is an intense and fast-paced role within Gopuff, which requires drive, grit, great attention to detail and people-first focus. If you are a results-oriented, customer-centric leader with a deep passion for the retail and logistics industry, we warmly invite you to apply and become an integral part of our team. Key Responsibilities: Team Leadership - Recruit, train, and manage a team of dedicated operations supervisors & associates. Responsible for fostering a positive and collaborative work environment. Inventory Management: Ensure accurate stock levels, minimising out-of-stock and overstock situations, through overseeing adherence to inventory control and replenishment processes. Order Fulfilment: Monitor and optimise order accuracy and timeliness within the MFC.Customer Experience: Customer Experience: Uphold the highest standards of customer service and satisfaction. Responsible for addressing all customer inquiries, concerns, and escalations in a timely manner. Financial Management - Full P&L responsibility for MFCs financial performance, ensuring cost-effective operations and resource allocation. Compliance & Quality - Adhere to all company policies, including safety protocols and regulatory requirements. Responsible for conducting regular safety inspections and promoting a safe working environment. Operational Performance - Track and analyse key performance indicators (KPIs) related to order fulfilment, inventory management, and team productivity. Responsible for developing and executing action plans to meet or exceed performance targets. Requirements: 3+ years of managerial experience in either retail, hospitality, warehousing or logistics. Proven ability to work in a fast-paced, dynamic environment with strong organisational and time management skills. Strong process focus with experience in operational excellence and delivering on compliance. Proficiency in using data analytics and tools for continuous operational improvements. Willing to travel as necessary to fulfil day-to-day duties. Able to work weekends and late nights. Competitive salary and performance-based incentives. Company RSU's (Restricted Stock Units). Health, dental and vision medical insurance. Gopuff employee rewards (including some great brand partnership deals). Opportunities for career advancement in a fast-paced startup environment. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Mar 28, 2024
Full time
Gopuff is an innovative and rapidly evolving company operating at the intersection of technology, retailing and last-mile fulfilment in the grocery delivery space. We are dedicated to redefining the way products are delivered to customers, leveraging cutting-edge technology and a customer-centric approach. As a Site Leader of a Gopuff Micro Fulfilment Centre (MFC), you will play a pivotal role in delivering best-in-class customer order fulfilment. This is an intense and fast-paced role within Gopuff, which requires drive, grit, great attention to detail and people-first focus. If you are a results-oriented, customer-centric leader with a deep passion for the retail and logistics industry, we warmly invite you to apply and become an integral part of our team. Key Responsibilities: Team Leadership - Recruit, train, and manage a team of dedicated operations supervisors & associates. Responsible for fostering a positive and collaborative work environment. Inventory Management: Ensure accurate stock levels, minimising out-of-stock and overstock situations, through overseeing adherence to inventory control and replenishment processes. Order Fulfilment: Monitor and optimise order accuracy and timeliness within the MFC.Customer Experience: Customer Experience: Uphold the highest standards of customer service and satisfaction. Responsible for addressing all customer inquiries, concerns, and escalations in a timely manner. Financial Management - Full P&L responsibility for MFCs financial performance, ensuring cost-effective operations and resource allocation. Compliance & Quality - Adhere to all company policies, including safety protocols and regulatory requirements. Responsible for conducting regular safety inspections and promoting a safe working environment. Operational Performance - Track and analyse key performance indicators (KPIs) related to order fulfilment, inventory management, and team productivity. Responsible for developing and executing action plans to meet or exceed performance targets. Requirements: 3+ years of managerial experience in either retail, hospitality, warehousing or logistics. Proven ability to work in a fast-paced, dynamic environment with strong organisational and time management skills. Strong process focus with experience in operational excellence and delivering on compliance. Proficiency in using data analytics and tools for continuous operational improvements. Willing to travel as necessary to fulfil day-to-day duties. Able to work weekends and late nights. Competitive salary and performance-based incentives. Company RSU's (Restricted Stock Units). Health, dental and vision medical insurance. Gopuff employee rewards (including some great brand partnership deals). Opportunities for career advancement in a fast-paced startup environment. At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. As a global leader in strategy and transformation, Capgemini Invent provides industry-specific services and guidance to the world's leading Consumer Products companies. Over the last 5 years, Capgemini Invent has achieved continued growth and is now seeking to recruit experienced Consumer Products industry experts to support the continued expansion in the Consumer Products sector team. Our Consumer Products business brings together skills and expertise from across the Capgemini Invent capability units and works closely with other service lines across the Group. We oversee a portfolio which covers some of the biggest names in UK Consumer Products, across food and beverage, household and personal care, luxury and health and beauty. In this sector team we work together facing into industry trends where boundaries continue to blur with the rise of AI, D2C and the face of traditional retail evolves. We believe in a 'sustainable by default' mindset, working closely with Capgemini Invent's centre of excellence for sustainability to challenge our thinking and that of our clients. First and foremost, you will be responsible for designing and delivering innovative solutions for some of the world's largest companies in the Consumer Products sector. Drawing on your knowledge and experience of Commercial strategy and operations you will work collaboratively with Capgemini colleagues and our clients, supporting them to understand challenges and opportunities, design future models to address and realise these, and implement new solutions in their businesses. You will be working closely with colleagues from our Supply Chain, Customer Transformation and Analytics & AI teams to bring to life how the Commercial function of the future needs to evolve for our clients. You will bring industry expertise, practical lived experience and a collaborative and can-do attitude that inspires progress and change in our clients. The work we do in Commercial Transformation can span from strategy and operating model briefs through to the business design and change elements of large-scale commercial systems implementations. Helping commercial functions to become more data- and insight-driven is also a key pillar of our work. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why This Role As a Managing Consultant or Senior Manager in the business you'll help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Demonstrating deep Consumer Products sector and sub-sector experience (e.g. Food and Beverage, Household Products, Personal Care etc.) Demonstrating deep knowledge of the workings of the Commercial function with experience in some or all of the following Consumer Products capabilities: Portfolio Strategy, Innovation/NPD, Category Strategy, Channel Strategy, Digital Commerce, Pricing and Promotions, CRM, Net Revenue Management and Commercial Data & Insights Building trusted client relationships through delivery excellence and bringing your industry experience to bear Supporting the growth and expansion of our team and supporting consultants from across Capgemini Invent working with our Consumer Products clients by sharing your industry expertise and perspectives Driving thought leadership and innovative solutions to take to our clients which challenge and stretch their thinking in your area of expertise As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With Our most successful Consumer Products consultants generally bring: Consulting experience - To land well in our business we find that having a strong background in a leading consulting firm is beneficial. This may be combined with time also spent in industry roles. The consulting background should cover both business development and project delivery. Consumer Products industry knowledge and experience Our most impactful consultants are passionate about Consumer Products and have track a record of successful delivery in that sector. Candidates may specialise in specific sub-sectors such as food and beverage, household and personal care, luxury or fashion. Candidates' skills should be transferable across sub-sectors. Specific industry-related capability, Our primary focus will be industry experience, but this should be supported by industry-related capability as a second consideration. In this case, Commercial Transformation. Candidates should understand how the Commercial function operates and how it links to other functions in the context of the overall value chain. A confident and collaborative attitude - Collaboration is key to our business, and we require consultants at all grades to be confident and capable building relationships in our own and our clients' businesses. Experience in consultancy methods and approaches is helpful, but not essential. If joining from industry (with no or limited consulting experience) we find resilience and a proactive attitude to learning is essential. Passion and creativity - We are looking for entrepreneurial individuals with the knowledge and creativity to deliver truly inventive solutions for our clients Why Capgemini is Unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. . click apply for full job details
Mar 28, 2024
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. As a global leader in strategy and transformation, Capgemini Invent provides industry-specific services and guidance to the world's leading Consumer Products companies. Over the last 5 years, Capgemini Invent has achieved continued growth and is now seeking to recruit experienced Consumer Products industry experts to support the continued expansion in the Consumer Products sector team. Our Consumer Products business brings together skills and expertise from across the Capgemini Invent capability units and works closely with other service lines across the Group. We oversee a portfolio which covers some of the biggest names in UK Consumer Products, across food and beverage, household and personal care, luxury and health and beauty. In this sector team we work together facing into industry trends where boundaries continue to blur with the rise of AI, D2C and the face of traditional retail evolves. We believe in a 'sustainable by default' mindset, working closely with Capgemini Invent's centre of excellence for sustainability to challenge our thinking and that of our clients. First and foremost, you will be responsible for designing and delivering innovative solutions for some of the world's largest companies in the Consumer Products sector. Drawing on your knowledge and experience of Commercial strategy and operations you will work collaboratively with Capgemini colleagues and our clients, supporting them to understand challenges and opportunities, design future models to address and realise these, and implement new solutions in their businesses. You will be working closely with colleagues from our Supply Chain, Customer Transformation and Analytics & AI teams to bring to life how the Commercial function of the future needs to evolve for our clients. You will bring industry expertise, practical lived experience and a collaborative and can-do attitude that inspires progress and change in our clients. The work we do in Commercial Transformation can span from strategy and operating model briefs through to the business design and change elements of large-scale commercial systems implementations. Helping commercial functions to become more data- and insight-driven is also a key pillar of our work. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why This Role As a Managing Consultant or Senior Manager in the business you'll help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Demonstrating deep Consumer Products sector and sub-sector experience (e.g. Food and Beverage, Household Products, Personal Care etc.) Demonstrating deep knowledge of the workings of the Commercial function with experience in some or all of the following Consumer Products capabilities: Portfolio Strategy, Innovation/NPD, Category Strategy, Channel Strategy, Digital Commerce, Pricing and Promotions, CRM, Net Revenue Management and Commercial Data & Insights Building trusted client relationships through delivery excellence and bringing your industry experience to bear Supporting the growth and expansion of our team and supporting consultants from across Capgemini Invent working with our Consumer Products clients by sharing your industry expertise and perspectives Driving thought leadership and innovative solutions to take to our clients which challenge and stretch their thinking in your area of expertise As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With Our most successful Consumer Products consultants generally bring: Consulting experience - To land well in our business we find that having a strong background in a leading consulting firm is beneficial. This may be combined with time also spent in industry roles. The consulting background should cover both business development and project delivery. Consumer Products industry knowledge and experience Our most impactful consultants are passionate about Consumer Products and have track a record of successful delivery in that sector. Candidates may specialise in specific sub-sectors such as food and beverage, household and personal care, luxury or fashion. Candidates' skills should be transferable across sub-sectors. Specific industry-related capability, Our primary focus will be industry experience, but this should be supported by industry-related capability as a second consideration. In this case, Commercial Transformation. Candidates should understand how the Commercial function operates and how it links to other functions in the context of the overall value chain. A confident and collaborative attitude - Collaboration is key to our business, and we require consultants at all grades to be confident and capable building relationships in our own and our clients' businesses. Experience in consultancy methods and approaches is helpful, but not essential. If joining from industry (with no or limited consulting experience) we find resilience and a proactive attitude to learning is essential. Passion and creativity - We are looking for entrepreneurial individuals with the knowledge and creativity to deliver truly inventive solutions for our clients Why Capgemini is Unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. . click apply for full job details
Planner / Scheduler - Long term contract - Based Inverurie, Aberdeenshire Our client, a global oilfield services business, currently have a requirement for a Planner / Scheduler for a long term contract role based at their facility in Inverurie. You will be responsible for scheduling internal machining and assembly activities and PO deliveries Coordinating and expediting the flow of work and materials within or between these departments according to daily and weekly production schedules Interacting with department supervisors/Cell Leaders, production engineers and continuous improvement leaders to determine progress of work and completion dates, inventory levels and solving production problems to ensure adherence to the Master Schedule You will need to be a highly motivated and a proactive production planner who is highly-organised and possess a good working knowledge of manufacturing scheduling processes and systems. Good IT and analytical skills are essential, including high numerical capabilities to ensure the delivery of our key business objectives. DUTIES & RESPONSIBILITIES: -Plan and prepare production schedules for assembly and machine shop for product lines based on customer demand, equipment, labour and raw material availability. -Draw up master/discipline schedule to establish sequence and lead time of each operation to meet client forecasted master schedule. -Drive S&OP meetings to determine effective stock holding. -Analyse production specifications and construction data and human resource requirements for the production schedule. -Plan sequence of assembly, machining. Using departmental Capacity Planning tools to determine if production will be constrained in future periods; load level production plan and identify potential corrective actions such as: working overtime, adding equipment, outsourcing or expediting. -Monitor machine metrics to determine utilisation, part count and route amendment to maintain machine schedule -Highlight any variations on costing throughout production sequence. -Expedite operations that delay schedules and alter schedules to meet unforeseen conditions. -Prepares production reports and Sales updates. -Work closely with the Machining Centre Scheduler, Purchasing and Sales to ensure all material requirements are reviewed to meet schedule and S&OP requirements. -Review, monitor and manage New Product introductions to ensure that the Supply Chain can support all requirements. -Prepare requisitions to obtain materials, tools, and equipment. -Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are properly maintained. -Delegate to produce project packets, shop packets, pick lists, production schedules, manufacturing orders and purchasing requisitions. Also, action in an accurate and timely manner production orders, forecasts, and availability requests. -Update Sales order deliveries especially where changes to the Master Production Schedule have taken place. -Maintain at all times a high level of professionalism, a positive attitude and a demeanour supportive of our mission, core values and overall objectives as determined by senior management. -Present key information to sales weekly Management Production meeting. -Support the attitudes required within the team in meeting customer requirements/expectations, specifically in respect to handling enquiries, quotes, technical, administrative and commercial issues. -Coordinate activities within adjoining teams to ensure efficiencies and effectiveness are the primary outcome. -Liaise with the sales team on delivery and availability issues related to fulfilling customer orders. -Comply with all company policies and procedures. -Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by line manager. Qualifications: Essential: -Experience in (ERP) System -Planning software -High degree of communication skills Desirable: -CIPS or CPIM certification Experience: Essential: -Working knowledge and technical understanding of planning manufacturing activities within assembly, machining and inspection techniques Desirable: -Previous experience with scheduling production With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Mar 28, 2024
Contractor
Planner / Scheduler - Long term contract - Based Inverurie, Aberdeenshire Our client, a global oilfield services business, currently have a requirement for a Planner / Scheduler for a long term contract role based at their facility in Inverurie. You will be responsible for scheduling internal machining and assembly activities and PO deliveries Coordinating and expediting the flow of work and materials within or between these departments according to daily and weekly production schedules Interacting with department supervisors/Cell Leaders, production engineers and continuous improvement leaders to determine progress of work and completion dates, inventory levels and solving production problems to ensure adherence to the Master Schedule You will need to be a highly motivated and a proactive production planner who is highly-organised and possess a good working knowledge of manufacturing scheduling processes and systems. Good IT and analytical skills are essential, including high numerical capabilities to ensure the delivery of our key business objectives. DUTIES & RESPONSIBILITIES: -Plan and prepare production schedules for assembly and machine shop for product lines based on customer demand, equipment, labour and raw material availability. -Draw up master/discipline schedule to establish sequence and lead time of each operation to meet client forecasted master schedule. -Drive S&OP meetings to determine effective stock holding. -Analyse production specifications and construction data and human resource requirements for the production schedule. -Plan sequence of assembly, machining. Using departmental Capacity Planning tools to determine if production will be constrained in future periods; load level production plan and identify potential corrective actions such as: working overtime, adding equipment, outsourcing or expediting. -Monitor machine metrics to determine utilisation, part count and route amendment to maintain machine schedule -Highlight any variations on costing throughout production sequence. -Expedite operations that delay schedules and alter schedules to meet unforeseen conditions. -Prepares production reports and Sales updates. -Work closely with the Machining Centre Scheduler, Purchasing and Sales to ensure all material requirements are reviewed to meet schedule and S&OP requirements. -Review, monitor and manage New Product introductions to ensure that the Supply Chain can support all requirements. -Prepare requisitions to obtain materials, tools, and equipment. -Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are properly maintained. -Delegate to produce project packets, shop packets, pick lists, production schedules, manufacturing orders and purchasing requisitions. Also, action in an accurate and timely manner production orders, forecasts, and availability requests. -Update Sales order deliveries especially where changes to the Master Production Schedule have taken place. -Maintain at all times a high level of professionalism, a positive attitude and a demeanour supportive of our mission, core values and overall objectives as determined by senior management. -Present key information to sales weekly Management Production meeting. -Support the attitudes required within the team in meeting customer requirements/expectations, specifically in respect to handling enquiries, quotes, technical, administrative and commercial issues. -Coordinate activities within adjoining teams to ensure efficiencies and effectiveness are the primary outcome. -Liaise with the sales team on delivery and availability issues related to fulfilling customer orders. -Comply with all company policies and procedures. -Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by line manager. Qualifications: Essential: -Experience in (ERP) System -Planning software -High degree of communication skills Desirable: -CIPS or CPIM certification Experience: Essential: -Working knowledge and technical understanding of planning manufacturing activities within assembly, machining and inspection techniques Desirable: -Previous experience with scheduling production With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.