Company Profile Working Hours are (Apply online only) The Role as requires participation in the out of hours on call rota, for which a 100 standby payment will be made and a pattern of 1:4 weekends. (Apply online only); Working days will be any 5 in 7 days, including 1 in 2 weekends. 40 hours per week. Non working days to be agreed locally with local supervisor. Where scheduled out of hours PPMs are delivered, there may, on occasion, be a requirement to move to an evening shift (within the number of weekly working hours) to support the delivery or supervision of these tasks. Holiday entitlement will be a total of 33 days which includes bank holidays (rather than a holiday entitlement plus bank holidays). 25 days annual leave + Bank holidays = 33 days leave. Bank Holidays will need to be booked as annual leave. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Multi Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Engineer to join the team. The successful candidate will perform Electrical and Mechanical Maintenance to both Plant, Equipment and Building Services. Role Summary: Identify and manage the risks to the client through the equipment on site, including updating drawings, identifying critical spares, improving performance of machinery, improving and implementing the preventative maintenance program Using new equipment and technologies to maintain a working production environment liaising with the client on any requests for certain machinery PPM's Fault finding on all types of Machinery Support others in the department in relation to Health and Safety Provide Electrical and Mechanical expertise to the Maintenance Department working on Heavy Industrial Machines and Overhead Cranes Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately Completion of the required documentation as specified with the requirements of all rules and legislation Work on Three Phase Systems with Voltages up to 440V Working on Motors, Gearboxes, Valves encompassing Hydraulic, Pneumatic and Electrical Systems Use Mobile Devices to accurately project and complete any works from the CAFM Maintenance System Use of emailing / calendars to plan your daily work requirements so that all tasks are completed effortlessly and efficiently. Liaise with onsite Site Services to manage any Building Services related issues, responding confidently and accurately as required To be the responsible person when required for the department and deputise the Shift Leader during annual leave or sickness To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given Perform adhoc duties as and when required Experience Required: A Recognised or Time Served Apprenticeship Strong proven experience in manufacturing maintenance Electrical Competences / Qualifications to a minimum or equivalent to City and Guilds 236 Pt 1-2 Electrical qualifications to 17th Edition Mechanical Competences / Qualifications to an acceptable standard to City and Guild's Mechanical Good multi skilled ability Experience working on 3 phase motors, drives and inverters Hydraulic / Pneumatic Experience Ability to fault find PLC Diagnostics / Repair Competencies NVQ Qualifications to Level 2, Electrical and Mechanical Ability to supervise contractors Able to write Risk and Method Statements Able to understand and write Permits Desirable Working at Height Qualification IPAF AP Qualifications Experience of Heavy Engineering
Mar 29, 2024
Full time
Company Profile Working Hours are (Apply online only) The Role as requires participation in the out of hours on call rota, for which a 100 standby payment will be made and a pattern of 1:4 weekends. (Apply online only); Working days will be any 5 in 7 days, including 1 in 2 weekends. 40 hours per week. Non working days to be agreed locally with local supervisor. Where scheduled out of hours PPMs are delivered, there may, on occasion, be a requirement to move to an evening shift (within the number of weekly working hours) to support the delivery or supervision of these tasks. Holiday entitlement will be a total of 33 days which includes bank holidays (rather than a holiday entitlement plus bank holidays). 25 days annual leave + Bank holidays = 33 days leave. Bank Holidays will need to be booked as annual leave. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Multi Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Engineer to join the team. The successful candidate will perform Electrical and Mechanical Maintenance to both Plant, Equipment and Building Services. Role Summary: Identify and manage the risks to the client through the equipment on site, including updating drawings, identifying critical spares, improving performance of machinery, improving and implementing the preventative maintenance program Using new equipment and technologies to maintain a working production environment liaising with the client on any requests for certain machinery PPM's Fault finding on all types of Machinery Support others in the department in relation to Health and Safety Provide Electrical and Mechanical expertise to the Maintenance Department working on Heavy Industrial Machines and Overhead Cranes Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately Completion of the required documentation as specified with the requirements of all rules and legislation Work on Three Phase Systems with Voltages up to 440V Working on Motors, Gearboxes, Valves encompassing Hydraulic, Pneumatic and Electrical Systems Use Mobile Devices to accurately project and complete any works from the CAFM Maintenance System Use of emailing / calendars to plan your daily work requirements so that all tasks are completed effortlessly and efficiently. Liaise with onsite Site Services to manage any Building Services related issues, responding confidently and accurately as required To be the responsible person when required for the department and deputise the Shift Leader during annual leave or sickness To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given Perform adhoc duties as and when required Experience Required: A Recognised or Time Served Apprenticeship Strong proven experience in manufacturing maintenance Electrical Competences / Qualifications to a minimum or equivalent to City and Guilds 236 Pt 1-2 Electrical qualifications to 17th Edition Mechanical Competences / Qualifications to an acceptable standard to City and Guild's Mechanical Good multi skilled ability Experience working on 3 phase motors, drives and inverters Hydraulic / Pneumatic Experience Ability to fault find PLC Diagnostics / Repair Competencies NVQ Qualifications to Level 2, Electrical and Mechanical Ability to supervise contractors Able to write Risk and Method Statements Able to understand and write Permits Desirable Working at Height Qualification IPAF AP Qualifications Experience of Heavy Engineering
Company Profile Working Hours are (Apply online only) The Role as requires participation in the out of hours on call rota, for which a 100 standby payment will be made and a pattern of 1:4 weekends. (Apply online only); Working days will be any 5 in 7 days, including 1 in 2 weekends. 40 hours per week. Non working days to be agreed locally with local supervisor. Where scheduled out of hours PPMs are delivered, there may, on occasion, be a requirement to move to an evening shift (within the number of weekly working hours) to support the delivery or supervision of these tasks. Holiday entitlement will be a total of 33 days which includes bank holidays (rather than a holiday entitlement plus bank holidays). 25 days annual leave + Bank holidays = 33 days leave. Bank Holidays will need to be booked as annual leave. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Multi Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Engineer to join the team. The successful candidate will perform Electrical and Mechanical Maintenance to both Plant, Equipment and Building Services. Role Summary: Identify and manage the risks to the client through the equipment on site, including updating drawings, identifying critical spares, improving performance of machinery, improving and implementing the preventative maintenance program Using new equipment and technologies to maintain a working production environment liaising with the client on any requests for certain machinery PPM's Fault finding on all types of Machinery Support others in the department in relation to Health and Safety Provide Electrical and Mechanical expertise to the Maintenance Department working on Heavy Industrial Machines and Overhead Cranes Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately Completion of the required documentation as specified with the requirements of all rules and legislation Work on Three Phase Systems with Voltages up to 440V Working on Motors, Gearboxes, Valves encompassing Hydraulic, Pneumatic and Electrical Systems Use Mobile Devices to accurately project and complete any works from the CAFM Maintenance System Use of emailing / calendars to plan your daily work requirements so that all tasks are completed effortlessly and efficiently. Liaise with onsite Site Services to manage any Building Services related issues, responding confidently and accurately as required To be the responsible person when required for the department and deputise the Shift Leader during annual leave or sickness To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given Perform adhoc duties as and when required Experience Required: A Recognised or Time Served Apprenticeship Strong proven experience in manufacturing maintenance Electrical Competences / Qualifications to a minimum or equivalent to City and Guilds 236 Pt 1-2 Electrical qualifications to 17th Edition Mechanical Competences / Qualifications to an acceptable standard to City and Guild's Mechanical Good multi skilled ability Experience working on 3 phase motors, drives and inverters Hydraulic / Pneumatic Experience Ability to fault find PLC Diagnostics / Repair Competencies NVQ Qualifications to Level 2, Electrical and Mechanical Ability to supervise contractors Able to write Risk and Method Statements Able to understand and write Permits Desirable Working at Height Qualification IPAF AP Qualifications Experience of Heavy Engineering
Mar 29, 2024
Full time
Company Profile Working Hours are (Apply online only) The Role as requires participation in the out of hours on call rota, for which a 100 standby payment will be made and a pattern of 1:4 weekends. (Apply online only); Working days will be any 5 in 7 days, including 1 in 2 weekends. 40 hours per week. Non working days to be agreed locally with local supervisor. Where scheduled out of hours PPMs are delivered, there may, on occasion, be a requirement to move to an evening shift (within the number of weekly working hours) to support the delivery or supervision of these tasks. Holiday entitlement will be a total of 33 days which includes bank holidays (rather than a holiday entitlement plus bank holidays). 25 days annual leave + Bank holidays = 33 days leave. Bank Holidays will need to be booked as annual leave. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Multi Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Engineer to join the team. The successful candidate will perform Electrical and Mechanical Maintenance to both Plant, Equipment and Building Services. Role Summary: Identify and manage the risks to the client through the equipment on site, including updating drawings, identifying critical spares, improving performance of machinery, improving and implementing the preventative maintenance program Using new equipment and technologies to maintain a working production environment liaising with the client on any requests for certain machinery PPM's Fault finding on all types of Machinery Support others in the department in relation to Health and Safety Provide Electrical and Mechanical expertise to the Maintenance Department working on Heavy Industrial Machines and Overhead Cranes Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately Completion of the required documentation as specified with the requirements of all rules and legislation Work on Three Phase Systems with Voltages up to 440V Working on Motors, Gearboxes, Valves encompassing Hydraulic, Pneumatic and Electrical Systems Use Mobile Devices to accurately project and complete any works from the CAFM Maintenance System Use of emailing / calendars to plan your daily work requirements so that all tasks are completed effortlessly and efficiently. Liaise with onsite Site Services to manage any Building Services related issues, responding confidently and accurately as required To be the responsible person when required for the department and deputise the Shift Leader during annual leave or sickness To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given Perform adhoc duties as and when required Experience Required: A Recognised or Time Served Apprenticeship Strong proven experience in manufacturing maintenance Electrical Competences / Qualifications to a minimum or equivalent to City and Guilds 236 Pt 1-2 Electrical qualifications to 17th Edition Mechanical Competences / Qualifications to an acceptable standard to City and Guild's Mechanical Good multi skilled ability Experience working on 3 phase motors, drives and inverters Hydraulic / Pneumatic Experience Ability to fault find PLC Diagnostics / Repair Competencies NVQ Qualifications to Level 2, Electrical and Mechanical Ability to supervise contractors Able to write Risk and Method Statements Able to understand and write Permits Desirable Working at Height Qualification IPAF AP Qualifications Experience of Heavy Engineering
Job Title: Customer Services Administrator Location: Helensburgh, Argyll and Bute + Hybrid Compensation: £23,802 + Benefits Role Type: Full time / Permanent Role ID: SF56552 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Services Administrator at our Faslane site. The role As a Customer Services Administrator, you'll have a role that's out of the ordinary. You will ensure the requirements of all customer service operations are effectively and efficiently achieved, including supporting department processes, work orders processing in line with requirements and all associated data input is accurate. Day to day, you'll assist the Customer Service Supervisor in maximising the utilisation of all the section's resource. You will also: Manage customer service: Handle inquiries, direct requests, and ensure adherence to company standards (cost, time, quality). Coordinate work orders: Create and track accurate work orders in the ERP system. Provide administrative support: Assist departmental operations with tasks aligned with objectives. Manages customer expectations: Ensures accurate contact details and manage expectations from initial contact. Maintain compliance: Monitor maintenance team performance against standards. Promote safe work practices: Implement safety policies and lead risk assessments. This role is full time and will be based at Clyde, Faslane with hybrid working from home arrangements. Essential experience of the Customer Services Administrator: Highly proficient in Microsoft Office applications Experience of IFS would be advantageous. Qualifications for the Customer Services Administrator: We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. The successful candidate must be able to achieve SC security clearance for this role. Our Benefits Generous holiday allowance Contributory Pension scheme, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 01/04/2024
Mar 29, 2024
Full time
Job Title: Customer Services Administrator Location: Helensburgh, Argyll and Bute + Hybrid Compensation: £23,802 + Benefits Role Type: Full time / Permanent Role ID: SF56552 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Services Administrator at our Faslane site. The role As a Customer Services Administrator, you'll have a role that's out of the ordinary. You will ensure the requirements of all customer service operations are effectively and efficiently achieved, including supporting department processes, work orders processing in line with requirements and all associated data input is accurate. Day to day, you'll assist the Customer Service Supervisor in maximising the utilisation of all the section's resource. You will also: Manage customer service: Handle inquiries, direct requests, and ensure adherence to company standards (cost, time, quality). Coordinate work orders: Create and track accurate work orders in the ERP system. Provide administrative support: Assist departmental operations with tasks aligned with objectives. Manages customer expectations: Ensures accurate contact details and manage expectations from initial contact. Maintain compliance: Monitor maintenance team performance against standards. Promote safe work practices: Implement safety policies and lead risk assessments. This role is full time and will be based at Clyde, Faslane with hybrid working from home arrangements. Essential experience of the Customer Services Administrator: Highly proficient in Microsoft Office applications Experience of IFS would be advantageous. Qualifications for the Customer Services Administrator: We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. The successful candidate must be able to achieve SC security clearance for this role. Our Benefits Generous holiday allowance Contributory Pension scheme, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 01/04/2024
Company Profile Working Hours are (Apply online only) The Role as requires participation in the out of hours on call rota, for which a 100 standby payment will be made and a pattern of 1:4 weekends. (Apply online only); Working days will be any 5 in 7 days, including 1 in 2 weekends. 40 hours per week. Non working days to be agreed locally with local supervisor. Where scheduled out of hours PPMs are delivered, there may, on occasion, be a requirement to move to an evening shift (within the number of weekly working hours) to support the delivery or supervision of these tasks. Holiday entitlement will be a total of 33 days which includes bank holidays (rather than a holiday entitlement plus bank holidays). 25 days annual leave + Bank holidays = 33 days leave. Bank Holidays will need to be booked as annual leave. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Mobile Multi Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Engineer to join the team. The successful candidate will perform Electrical and Mechanical Maintenance to both Plant, Equipment and Building Services. Role Summary: Identify and manage the risks to the client through the equipment on site, including updating drawings, identifying critical spares, improving performance of machinery, improving and implementing the preventative maintenance program Using new equipment and technologies to maintain a working production environment liaising with the client on any requests for certain machinery PPM's Fault finding on all types of Machinery Support others in the department in relation to Health and Safety Provide Electrical and Mechanical expertise to the Maintenance Department working on Heavy Industrial Machines and Overhead Cranes Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately Completion of the required documentation as specified with the requirements of all rules and legislation Work on Three Phase Systems with Voltages up to 440V Working on Motors, Gearboxes, Valves encompassing Hydraulic, Pneumatic and Electrical Systems Use Mobile Devices to accurately project and complete any works from the CAFM Maintenance System Use of emailing / calendars to plan your daily work requirements so that all tasks are completed effortlessly and efficiently. Liaise with onsite Site Services to manage any Building Services related issues, responding confidently and accurately as required To be the responsible person when required for the department and deputise the Shift Leader during annual leave or sickness To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given Perform adhoc duties as and when required Experience Required: A Recognised or Time Served Apprenticeship Strong proven experience in manufacturing maintenance Electrical Competences / Qualifications to a minimum or equivalent to City and Guilds 236 Pt 1-2 Electrical qualifications to 17th Edition Mechanical Competences / Qualifications to an acceptable standard to City and Guild's Mechanical Good multi skilled ability Experience working on 3 phase motors, drives and inverters Hydraulic / Pneumatic Experience Ability to fault find PLC Diagnostics / Repair Competencies NVQ Qualifications to Level 2, Electrical and Mechanical Ability to supervise contractors Able to write Risk and Method Statements Able to understand and write Permits Desirable Working at Height Qualification IPAF AP Qualifications Experience of Heavy Engineering
Mar 29, 2024
Full time
Company Profile Working Hours are (Apply online only) The Role as requires participation in the out of hours on call rota, for which a 100 standby payment will be made and a pattern of 1:4 weekends. (Apply online only); Working days will be any 5 in 7 days, including 1 in 2 weekends. 40 hours per week. Non working days to be agreed locally with local supervisor. Where scheduled out of hours PPMs are delivered, there may, on occasion, be a requirement to move to an evening shift (within the number of weekly working hours) to support the delivery or supervision of these tasks. Holiday entitlement will be a total of 33 days which includes bank holidays (rather than a holiday entitlement plus bank holidays). 25 days annual leave + Bank holidays = 33 days leave. Bank Holidays will need to be booked as annual leave. CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Mobile Multi Skilled Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi Skilled Engineer to join the team. The successful candidate will perform Electrical and Mechanical Maintenance to both Plant, Equipment and Building Services. Role Summary: Identify and manage the risks to the client through the equipment on site, including updating drawings, identifying critical spares, improving performance of machinery, improving and implementing the preventative maintenance program Using new equipment and technologies to maintain a working production environment liaising with the client on any requests for certain machinery PPM's Fault finding on all types of Machinery Support others in the department in relation to Health and Safety Provide Electrical and Mechanical expertise to the Maintenance Department working on Heavy Industrial Machines and Overhead Cranes Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately Completion of the required documentation as specified with the requirements of all rules and legislation Work on Three Phase Systems with Voltages up to 440V Working on Motors, Gearboxes, Valves encompassing Hydraulic, Pneumatic and Electrical Systems Use Mobile Devices to accurately project and complete any works from the CAFM Maintenance System Use of emailing / calendars to plan your daily work requirements so that all tasks are completed effortlessly and efficiently. Liaise with onsite Site Services to manage any Building Services related issues, responding confidently and accurately as required To be the responsible person when required for the department and deputise the Shift Leader during annual leave or sickness To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given Perform adhoc duties as and when required Experience Required: A Recognised or Time Served Apprenticeship Strong proven experience in manufacturing maintenance Electrical Competences / Qualifications to a minimum or equivalent to City and Guilds 236 Pt 1-2 Electrical qualifications to 17th Edition Mechanical Competences / Qualifications to an acceptable standard to City and Guild's Mechanical Good multi skilled ability Experience working on 3 phase motors, drives and inverters Hydraulic / Pneumatic Experience Ability to fault find PLC Diagnostics / Repair Competencies NVQ Qualifications to Level 2, Electrical and Mechanical Ability to supervise contractors Able to write Risk and Method Statements Able to understand and write Permits Desirable Working at Height Qualification IPAF AP Qualifications Experience of Heavy Engineering
Thank you for your interest in joining the Operations Team at Ps & Gs Church in Edinburgh. We are looking for a proactive Senior Caretaker to help care for our buildings and to ensure they are safe, well-presented and ready for various church activities and events. You will be willing to work some evenings and weekends and able to undertake a variety of minor maintenance tasks. If you have previously worked as a Janitor or Caretaker, this role may be for you. This opportunity will suit someone who enjoys practical tasks and is looking for a job with flexible hours. Role type: Part-time (21 hours/week) Responsible to: Facilities Manager Key relationships: Casual Caretakers, Housekeeper, Hospitality Coordinator, Events Staff, External Events Manager, Internal Events Manager. Location: Ps & Gs Church, York Place, Edinburgh. Before you continue, please note you must already have the right to live and work in the UK to apply for this role. About the role The key objective is to ensure that our buildings (Principally the Church building and 40 York Place, but also offices at 10 and 12 Broughton Street) are prepared, set up and well maintained for a variety of services, meetings, and events. You will also be responsible for training casual caretaking and events team members to assist you with the above. An important part of the role is to work on Sundays to ensure buildings are set up for our three church services and children s groups. You will be involved in changing over room set ups between services and will be on hand to support the Ministry Team. Key tasks and responsibilities Opening up, setting up and locking down To open and prepare buildings and rooms for the day s events/activities/services. To collaborate with the Church Housekeeper to make sure facilities are consistently clean and wellpresented. To be a security/welcoming presence during events and services and to play a lead part in the safe evacuation of the building in case of fire or other emergency. To shut down and lock buildings and grounds when needed. Routine tasks, checks and maintenance To receive and check deliveries and store them appropriately. To carry out routine safety checks as delegated by the Facilities Manager. To carry out minor repairs, DIY and grounds tasks as agreed with the Facilities Manager. To assist the Church Housekeeper on occasion with their duties (e.g. deep cleaning) Supervision and training of Caretaking Team To assist the Facilities Manager with the induction, training and supervision of casual caretaking staff. General To carry out any other duties that may reasonably be required in line with your main duties and responsibilities, as the need arises. To ensure that caretaking activities are carried out safely in accordance with Ps & Gs Health & Safety policy and risk assessments. About you person specification We are seeking a hard-working, practical, proactive, and flexible person to join our team. You should have good inter-personal skills and enjoy serving and looking after the needs of others. You will often be a key point of contact for building users and external contractors, so a warm, friendly and helpful attitude is essential. You will have a supervisory role within our Caretaking team, so initiative and problem-solving skills are also essential, as well as being a positive role model. You will: Be physically able to move chairs and other furniture this role is active and involves manual handling. Have a keen eye for detail and commitment to safe and tidy working practices. Have practical maintenance/DIY skills. Be reliable, punctual, proactive and able to prioritise your tasks. Have good communication skills. Be personable, friendly and have a can do attitude. Be flexible and have a positive attitude to changing situations and demands. Have the ability to work equally well alone or as part of a team. Be in sympathy with the Christian vision, values and strategy of Ps & Gs Church. Desirable: First Aid trained. Have previous experience in caretaking/being a janitor or looking after facilities or maintenance. Have previous experience in some of the following fields: DIY, painting and decorating, basic plumbing or electrical work. Job Benefits Salary is £24,570 pa pro rata (£14,742 pa based on 21 hours/week). You will be entitled to five working weeks holiday per year, plus five designated public holidays, plus five public holiday days allocated pro rata. Based on this role being 21 hours per week, you would be entitled to 23 holiday days per year (15 + 5 + 3). Additional Christmas leave days between Christmas and New Year. Further job information and conditions Start date: as soon as possible. The role is initially a 12 month fixed term contract, with scope for it to become permanent. There is a mutually-reviewable probationary period of three months. The role is 21 hours per week, excluding breaks. Working Hours will be agreed and can be flexible to suit the needs of the church and the postholder. Normal shift patterns include some evening and weekend working. The notice period is one month. The role reports to the Facilities Manager and is appraised annually. We can only accept applications from people who already have the right to work in the UK. Next steps To apply for this position, please complete an application form and return by 12.00 pm on Tuesday 16 April 2024.
Mar 28, 2024
Full time
Thank you for your interest in joining the Operations Team at Ps & Gs Church in Edinburgh. We are looking for a proactive Senior Caretaker to help care for our buildings and to ensure they are safe, well-presented and ready for various church activities and events. You will be willing to work some evenings and weekends and able to undertake a variety of minor maintenance tasks. If you have previously worked as a Janitor or Caretaker, this role may be for you. This opportunity will suit someone who enjoys practical tasks and is looking for a job with flexible hours. Role type: Part-time (21 hours/week) Responsible to: Facilities Manager Key relationships: Casual Caretakers, Housekeeper, Hospitality Coordinator, Events Staff, External Events Manager, Internal Events Manager. Location: Ps & Gs Church, York Place, Edinburgh. Before you continue, please note you must already have the right to live and work in the UK to apply for this role. About the role The key objective is to ensure that our buildings (Principally the Church building and 40 York Place, but also offices at 10 and 12 Broughton Street) are prepared, set up and well maintained for a variety of services, meetings, and events. You will also be responsible for training casual caretaking and events team members to assist you with the above. An important part of the role is to work on Sundays to ensure buildings are set up for our three church services and children s groups. You will be involved in changing over room set ups between services and will be on hand to support the Ministry Team. Key tasks and responsibilities Opening up, setting up and locking down To open and prepare buildings and rooms for the day s events/activities/services. To collaborate with the Church Housekeeper to make sure facilities are consistently clean and wellpresented. To be a security/welcoming presence during events and services and to play a lead part in the safe evacuation of the building in case of fire or other emergency. To shut down and lock buildings and grounds when needed. Routine tasks, checks and maintenance To receive and check deliveries and store them appropriately. To carry out routine safety checks as delegated by the Facilities Manager. To carry out minor repairs, DIY and grounds tasks as agreed with the Facilities Manager. To assist the Church Housekeeper on occasion with their duties (e.g. deep cleaning) Supervision and training of Caretaking Team To assist the Facilities Manager with the induction, training and supervision of casual caretaking staff. General To carry out any other duties that may reasonably be required in line with your main duties and responsibilities, as the need arises. To ensure that caretaking activities are carried out safely in accordance with Ps & Gs Health & Safety policy and risk assessments. About you person specification We are seeking a hard-working, practical, proactive, and flexible person to join our team. You should have good inter-personal skills and enjoy serving and looking after the needs of others. You will often be a key point of contact for building users and external contractors, so a warm, friendly and helpful attitude is essential. You will have a supervisory role within our Caretaking team, so initiative and problem-solving skills are also essential, as well as being a positive role model. You will: Be physically able to move chairs and other furniture this role is active and involves manual handling. Have a keen eye for detail and commitment to safe and tidy working practices. Have practical maintenance/DIY skills. Be reliable, punctual, proactive and able to prioritise your tasks. Have good communication skills. Be personable, friendly and have a can do attitude. Be flexible and have a positive attitude to changing situations and demands. Have the ability to work equally well alone or as part of a team. Be in sympathy with the Christian vision, values and strategy of Ps & Gs Church. Desirable: First Aid trained. Have previous experience in caretaking/being a janitor or looking after facilities or maintenance. Have previous experience in some of the following fields: DIY, painting and decorating, basic plumbing or electrical work. Job Benefits Salary is £24,570 pa pro rata (£14,742 pa based on 21 hours/week). You will be entitled to five working weeks holiday per year, plus five designated public holidays, plus five public holiday days allocated pro rata. Based on this role being 21 hours per week, you would be entitled to 23 holiday days per year (15 + 5 + 3). Additional Christmas leave days between Christmas and New Year. Further job information and conditions Start date: as soon as possible. The role is initially a 12 month fixed term contract, with scope for it to become permanent. There is a mutually-reviewable probationary period of three months. The role is 21 hours per week, excluding breaks. Working Hours will be agreed and can be flexible to suit the needs of the church and the postholder. Normal shift patterns include some evening and weekend working. The notice period is one month. The role reports to the Facilities Manager and is appraised annually. We can only accept applications from people who already have the right to work in the UK. Next steps To apply for this position, please complete an application form and return by 12.00 pm on Tuesday 16 April 2024.
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Mar 28, 2024
Full time
Purpose of the Role The role of the Assistant Estate Manager is to support the Estate Manager in their role to ensure the overall smooth running of the buildings and estate. This includes supporting in the recruitment and training of site-staff whilst maintaining a safe and pleasant environment for our customers, through the monitoring of Health & Safety systems and the promotion of best practice throughout all tasks. Key Responsibilities Working alongside the Estates Manager, the post holder will undertake the following: Act as a site co-ordinator for on-site works and contractor/client/client representative site visits Manage contractor site access and permits to work for service provider contracts, proactively ensuring the maintenance of sound working relationships and tight standards of financial and contract management. Managing the use of CCTV systems in accordance with data protection legislation, creating links with Council ASB Enforcement and the Police. Liaise with Clients, tenants and leaseholders to ensure compliance Undertake site checks across all common areas of the buildings and estate on a regular basis having regard for state of repair Supervise service contracts and maintaining up-to-date records of all work carried out by contractors. Ensure compliance at all times with operational standards Deputise for the Estates Manager in their absence Safety & Security Ensure that the day-to-day running of the buildings and estate is effective and efficient. Ensure that all personnel complete duties to the highest standard and are well presented. Keep service areas in a clean, tidy and secure condition and control vehicular traffic in these areas. Ensure all accidents and near misses are recorded and attend to any serious incidents that occur. Control and re-order first aid kit supplies ensuring that there are sufficient staff are on site to administer first aid as and when needed. Ensure that fire and health and safety regulations are adhered to in all buildings by inspection, checking the signs, advising on defects, improvements required, etc. Monitor and maintain Health and Safety Records in accordance with the frequency required by the site Health and Safety manual. Walk the public areas on a regular basis throughout the day checking on cleanliness, maintenance, landscaping etc. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. Liaise with tenants/Leaseholders/Client and the Police in any reported incidents on site. Ensure that all insurance risk control requirements and, where appropriate, recommendations, are undertaken. Ensure that daily checks are undertaken of the common areas of the estate and buildings and that all necessary remedial works are undertaken within a reasonable time period. Where remedial works are required immediately, the area in question must be cordoned off and made safe for all visitors, tenants, etc. Ensure that all health and safety and insurance details are updated and kept on site in respect of the retained contractors. Ensure that Health and Safety policy is complied with at all times. Control and monitor the keys for all common areas in the buildings and any estate serviced areas Enquiries Deal with enquiries by telephone, personal visits from tenants, leaseholders, contractors, the public, or whoever may have reason to make contact. Have an agreed rota with the Estate Manager to be on hand to deal with any 'out of hours' calls. Public Relations Establishing and developing good relations and partnerships with various authorities and local agencies, notably: - Local authority Police Fire brigade Public transport providers Canal & River Trust Promotions/Events Ensure that any promotional activities and events on site are carried out with due care and attention to the health safety and welfare of staff, customers and occupiers. Staff Working with site staff and contractors towards achievement of their goals. Identifying and implementing training and development programs and pursuing suitable training solutions. Ensure that both in house staff and contractors are smart and well presented at all times. To work alongside the Estates Manager to ensure the smooth running of the estate and buildings To cover the role & responsibilities of the Estates Manager in their absence Quality Assurance Devising a training program for all on-site staff, where required Adhering to all quality assurance requirements. Skills, Knowledge and Experience Essential Experience in the provision of maintenance services to a busy environment visited by members of the public. Experience in setting up and administration of detailed record keeping systems. Knowledge and/ or experience managing services to an agreed budget. Able to work on own initiative and meet tight deadlines. Excellent communication skills. Willingness to adopt a flexible approach to working patterns in order to respond to the changing needs of a retail environment. Desirable IOSH/NEBOSH Health & Safety qualifications. Operational experience within the residential sector at supervisory level. Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook. First Aid qualifications. Liaison with Police, Fire and Government Enforcement office. Working Hours - Mon-Fri 08:00-16:00 Salary - £26,000-£28,000 Please see our Benefits Booklet for more information.
Back of House Team Leader We are currently looking for a Back of HouseTeam Leader to join our team in South Kensington Benefits include: Weekly pay Accrue holiday pay Meal on duty roles and responsibility To agree Porters team schedules/rotas and set team members work priorities for the coming weeks to ensure staff resources are used efficiently and in line with outlet labour budgets. provision of an effective and efficient service. Assist in management of staff including recruitment and selection, conduct/performance, sickness and attendance, annual leave requests in accordance with Company policies and procedures. Supervise a team of porters, to meet the needs of the business by ensuring the effective cleaning and maintenance of departmental kitchens and associated areas, including all equipment, utensils and floors. To work flexibly in accordance with the operational needs of the unit. Maintain a high level of personal hygiene and ensure clean uniforms. Manage the cleanliness and hygiene of kitchen areas including fridge/freezers, dry stores and delivery corridor. To promptly report any faulty equipment, building fabric defects or pest issues to the Help desk and monitor the corrective actions taken and escalate any issues immediately to the Health & Safety Compliance Manager. To be aware of and adhere to fire procedures, demonstrated by being a Fire Warden for the area. To be fully conversant with all kitchen equipment and its safe operation. Previous experience of kitchen porters supervision within a similar environment. Previous experience of supervising a team, with proven ability to motivate and lead team members. In line with the Campus Services Health & Safety Code of Practice and to actively promote a positive Health & Safety Culture: Level 2 H&S and Food Hygiene Risk Assessment Foundation Training Manual Handling Trainer Working at Height/Steps and Ladders (All of the above, if not demonstrable at time of appointment must be attained within three months of being appointed to the role.) Ability to use own initiative and prioritise activities, in order to deal with problems which may hinder the delivery of an effective service. A full understanding of the use of different equipment/machinery within the work area and the ability to operate such equipment/machinery. A flexible approach to working, sufficient to be able to work a 5/7 days per week arrangement, work evenings and weekends, and able to work at any location/catering outlet, as reasonably requested. A high level of personal hygiene. Ability to work effectively as part of a team and independently.
Mar 28, 2024
Seasonal
Back of House Team Leader We are currently looking for a Back of HouseTeam Leader to join our team in South Kensington Benefits include: Weekly pay Accrue holiday pay Meal on duty roles and responsibility To agree Porters team schedules/rotas and set team members work priorities for the coming weeks to ensure staff resources are used efficiently and in line with outlet labour budgets. provision of an effective and efficient service. Assist in management of staff including recruitment and selection, conduct/performance, sickness and attendance, annual leave requests in accordance with Company policies and procedures. Supervise a team of porters, to meet the needs of the business by ensuring the effective cleaning and maintenance of departmental kitchens and associated areas, including all equipment, utensils and floors. To work flexibly in accordance with the operational needs of the unit. Maintain a high level of personal hygiene and ensure clean uniforms. Manage the cleanliness and hygiene of kitchen areas including fridge/freezers, dry stores and delivery corridor. To promptly report any faulty equipment, building fabric defects or pest issues to the Help desk and monitor the corrective actions taken and escalate any issues immediately to the Health & Safety Compliance Manager. To be aware of and adhere to fire procedures, demonstrated by being a Fire Warden for the area. To be fully conversant with all kitchen equipment and its safe operation. Previous experience of kitchen porters supervision within a similar environment. Previous experience of supervising a team, with proven ability to motivate and lead team members. In line with the Campus Services Health & Safety Code of Practice and to actively promote a positive Health & Safety Culture: Level 2 H&S and Food Hygiene Risk Assessment Foundation Training Manual Handling Trainer Working at Height/Steps and Ladders (All of the above, if not demonstrable at time of appointment must be attained within three months of being appointed to the role.) Ability to use own initiative and prioritise activities, in order to deal with problems which may hinder the delivery of an effective service. A full understanding of the use of different equipment/machinery within the work area and the ability to operate such equipment/machinery. A flexible approach to working, sufficient to be able to work a 5/7 days per week arrangement, work evenings and weekends, and able to work at any location/catering outlet, as reasonably requested. A high level of personal hygiene. Ability to work effectively as part of a team and independently.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Mobile Multi-Skilled Mechanical Engineer CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Mechanical Engineer to join the team covering sites in Greenford, Thatcham, Reading, and Bracknell. Purpose of Job To carry out planned preventative maintenance and reactive works to client systems. Key Responsibilities Ensure that routine maintenance is carried out to all Heating & Air-conditioning plant to meet and exceed expectations, and agreed service level agreements. Ensure that Evaporative Cooling Systems and Domestic water systems are maintained to comply with the requirements of the L8 standard. Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. To carry out planned preventative maintenance and reactive works to other site plant as required. Ensure that suitable spares are available to carry out maintenance of the above plant. Ensure that comprehensive maintenance records are kept in the form of "Frontline" task sheets. Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices To develop a good working relationship with all members of CBRE Managed Services staff and clients staff. Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure a professional image of CBRE Managed Services is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning. Accountabilities Accountable to Contract Supervisor and Area Manager. The post holder does not have any directly reporting staff. This post carries no direct budgetary responsibility Person Specification Education A good basic education is essential, with good written and spoken English and basic Mathematics skills. Training Formally trained in mechanical services maintenance Basic skills on building management systems would be an advantage Formal health and safety training (Desirable) Experience Experience of maintaining Pumps, Motors and Valves Experience of operating Cooling Towers Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities Working on a client resident site (Desirable) Formally certified for Maintenance and Operation of Evaporative Cooling Systems (Desirable) Aptitudes Good verbal communication skills Good written English skills Character Committed to the delivery of excellent customer service. Calm manner, able to work under pressure. Able to make sound decisions when needed. Physically fit and able to carry tools and components by hand up to 20kg. Able to ascend and descend vertical access equipment. Able to work at heights and on roofs. A team player, able to work with CBRE Managed Services and clients staff of all levels. Circumstances Able to attend the site location within one hour of notification to participate in out-of-hours rostered stand-by and call-out procedures.
Mar 28, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Mobile Multi-Skilled Mechanical Engineer CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Mechanical Engineer to join the team covering sites in Greenford, Thatcham, Reading, and Bracknell. Purpose of Job To carry out planned preventative maintenance and reactive works to client systems. Key Responsibilities Ensure that routine maintenance is carried out to all Heating & Air-conditioning plant to meet and exceed expectations, and agreed service level agreements. Ensure that Evaporative Cooling Systems and Domestic water systems are maintained to comply with the requirements of the L8 standard. Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. To carry out planned preventative maintenance and reactive works to other site plant as required. Ensure that suitable spares are available to carry out maintenance of the above plant. Ensure that comprehensive maintenance records are kept in the form of "Frontline" task sheets. Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices To develop a good working relationship with all members of CBRE Managed Services staff and clients staff. Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required. Ensure a professional image of CBRE Managed Services is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning. Accountabilities Accountable to Contract Supervisor and Area Manager. The post holder does not have any directly reporting staff. This post carries no direct budgetary responsibility Person Specification Education A good basic education is essential, with good written and spoken English and basic Mathematics skills. Training Formally trained in mechanical services maintenance Basic skills on building management systems would be an advantage Formal health and safety training (Desirable) Experience Experience of maintaining Pumps, Motors and Valves Experience of operating Cooling Towers Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities Working on a client resident site (Desirable) Formally certified for Maintenance and Operation of Evaporative Cooling Systems (Desirable) Aptitudes Good verbal communication skills Good written English skills Character Committed to the delivery of excellent customer service. Calm manner, able to work under pressure. Able to make sound decisions when needed. Physically fit and able to carry tools and components by hand up to 20kg. Able to ascend and descend vertical access equipment. Able to work at heights and on roofs. A team player, able to work with CBRE Managed Services and clients staff of all levels. Circumstances Able to attend the site location within one hour of notification to participate in out-of-hours rostered stand-by and call-out procedures.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment, or a virtual location. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an A/C Engineer to join the team located in Stirling. The main object of this role is to carry out Planned Preventative Maintenance and Reactive Repairs to Split Air Conditioning Units, Variable Refrigerant Volume Systems, Air Handling Units and other associated plant within various buildings. Key Responsibilities Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices. Identify any defects found to CBRE Site contact and provide parts list and estimated timescale to carry out remedial works. The role is site based to carry out reactive repairs as instructed by the management team; you may also be asked to attend other sites on an adhoc basis. Complete refrigeration usage sheets for all F-gas used. Complete OP6 & OP6A F-Gas log sheets accurately. Ensure refrigerants are transported and handled in accordance with current Health & Safety Regulations. Always maintain the professional image of CBRE Managed Services. Establish and maintain a good working relationship with all CBRE Managed Services employees and clients' representatives. Ensure the provision of a Safe & Healthy working environment. Supervision and management of sub-contractors. Participation on an on-call rota for emergency call out purposes out of normal working hours. Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately. To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given. A good basic education is essential, with good written and spoken English and basic mathematical skills. Accountabilities Accountable to the Supervisor and Account Manager. The post holder does not have any directly reporting staff. This post carries no direct budgetary responsibility. Training Formally trained in refrigeration maintenance. (City and Guilds) Certified in Safe Refrigerant Handling. F-GAS. Formal Electrical Qualification an advantage (City and Guilds). Experience Experience of maintaining Split Air Conditioning units Experience of maintaining Variable Refrigeration Volume systems Experience of general Building Management Systems Strong proven experience in HVAC maintenance Good multi skilled ability and good fault-finding skills. Ability to supervise contractors. Able to complete Risk Assessments and Method Statements. Able to understand and write Permits and safe systems of work. Aptitudes Good verbal communication skills at all levels. Good written English skills. Character Committed to the delivery of excellent customer service. Able to work under pressure. Able to make sound decisions when needed. Physically fit and able to carry tools and components by hand up to 20kg. Able to ascend / descend vertical access equipment. Able to work at heights. A team player. Circumstances Must hold a full driving license, Must be flexible regarding working hours, Must be available to join a call out rota.
Mar 28, 2024
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment, or a virtual location. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an A/C Engineer to join the team located in Stirling. The main object of this role is to carry out Planned Preventative Maintenance and Reactive Repairs to Split Air Conditioning Units, Variable Refrigerant Volume Systems, Air Handling Units and other associated plant within various buildings. Key Responsibilities Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices. Identify any defects found to CBRE Site contact and provide parts list and estimated timescale to carry out remedial works. The role is site based to carry out reactive repairs as instructed by the management team; you may also be asked to attend other sites on an adhoc basis. Complete refrigeration usage sheets for all F-gas used. Complete OP6 & OP6A F-Gas log sheets accurately. Ensure refrigerants are transported and handled in accordance with current Health & Safety Regulations. Always maintain the professional image of CBRE Managed Services. Establish and maintain a good working relationship with all CBRE Managed Services employees and clients' representatives. Ensure the provision of a Safe & Healthy working environment. Supervision and management of sub-contractors. Participation on an on-call rota for emergency call out purposes out of normal working hours. Write and follow Risk Assessments and be available to question any issues which arise from them safely and accurately. To work overtime as and when the business requires, this may include nights and weekends to which notice may not always be given. A good basic education is essential, with good written and spoken English and basic mathematical skills. Accountabilities Accountable to the Supervisor and Account Manager. The post holder does not have any directly reporting staff. This post carries no direct budgetary responsibility. Training Formally trained in refrigeration maintenance. (City and Guilds) Certified in Safe Refrigerant Handling. F-GAS. Formal Electrical Qualification an advantage (City and Guilds). Experience Experience of maintaining Split Air Conditioning units Experience of maintaining Variable Refrigeration Volume systems Experience of general Building Management Systems Strong proven experience in HVAC maintenance Good multi skilled ability and good fault-finding skills. Ability to supervise contractors. Able to complete Risk Assessments and Method Statements. Able to understand and write Permits and safe systems of work. Aptitudes Good verbal communication skills at all levels. Good written English skills. Character Committed to the delivery of excellent customer service. Able to work under pressure. Able to make sound decisions when needed. Physically fit and able to carry tools and components by hand up to 20kg. Able to ascend / descend vertical access equipment. Able to work at heights. A team player. Circumstances Must hold a full driving license, Must be flexible regarding working hours, Must be available to join a call out rota.
Job Title: Customer Services Administrator Location: Helensburgh, Argyll and Bute + Hybrid Compensation: 23,802 + Benefits Role Type: Full time / Permanent Role ID: SF56552 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Services Administrator at our Faslane site. The role As a Customer Services Administrator, you'll have a role that's out of the ordinary. You will ensure the requirements of all customer service operations are effectively and efficiently achieved, including supporting department processes, work orders processing in line with requirements and all associated data input is accurate. Day to day, you'll assist the Customer Service Supervisor in maximising the utilisation of all the section's resource. You will also: Manage customer service: Handle inquiries, direct requests, and ensure adherence to company standards (cost, time, quality). Coordinate work orders: Create and track accurate work orders in the ERP system. Provide administrative support: Assist departmental operations with tasks aligned with objectives. Manages customer expectations: Ensures accurate contact details and manage expectations from initial contact. Maintain compliance: Monitor maintenance team performance against standards. Promote safe work practices: Implement safety policies and lead risk assessments. This role is full time and will be based at Clyde, Faslane with hybrid working from home arrangements. Essential experience of the Customer Services Administrator: Highly proficient in Microsoft Office applications Experience of IFS would be advantageous. Qualifications for the Customer Services Administrator: We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. The successful candidate must be able to achieve SC security clearance for this role. Our Benefits Generous holiday allowance Contributory Pension scheme, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 01/04/2024
Mar 28, 2024
Full time
Job Title: Customer Services Administrator Location: Helensburgh, Argyll and Bute + Hybrid Compensation: 23,802 + Benefits Role Type: Full time / Permanent Role ID: SF56552 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Services Administrator at our Faslane site. The role As a Customer Services Administrator, you'll have a role that's out of the ordinary. You will ensure the requirements of all customer service operations are effectively and efficiently achieved, including supporting department processes, work orders processing in line with requirements and all associated data input is accurate. Day to day, you'll assist the Customer Service Supervisor in maximising the utilisation of all the section's resource. You will also: Manage customer service: Handle inquiries, direct requests, and ensure adherence to company standards (cost, time, quality). Coordinate work orders: Create and track accurate work orders in the ERP system. Provide administrative support: Assist departmental operations with tasks aligned with objectives. Manages customer expectations: Ensures accurate contact details and manage expectations from initial contact. Maintain compliance: Monitor maintenance team performance against standards. Promote safe work practices: Implement safety policies and lead risk assessments. This role is full time and will be based at Clyde, Faslane with hybrid working from home arrangements. Essential experience of the Customer Services Administrator: Highly proficient in Microsoft Office applications Experience of IFS would be advantageous. Qualifications for the Customer Services Administrator: We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. The successful candidate must be able to achieve SC security clearance for this role. Our Benefits Generous holiday allowance Contributory Pension scheme, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 01/04/2024
CloudStone Education are on the search for a dedicated Facilities Manager to oversee the maintenance and operations of a school based in Kensington and Chelsea. The ideal candidate will play a key role in ensuring the safety, functionality, and cleanliness of the campus, supporting their mission to provide an exceptional learning environment for all students. Responsibilities: Manage all aspects of facility maintenance, including building systems, groundskeeping, and janitorial services Develop and implement preventive maintenance programs to prolong the lifespan of equipment and facilities Coordinate repairs and renovations as needed, ensuring minimal disruption to school activities Maintain inventory of supplies and equipment, ordering replacements as necessary Ensure compliance with health and safety regulations, conducting regular inspections and addressing any issues promptly Collaborate with school leadership and staff to support campus initiatives and events Supervise facilities staff, providing training and guidance as needed Qualifications: Proven experience in facilities management, preferably in an educational setting Strong knowledge of building systems and maintenance practices Excellent organisational and problem-solving skills Ability to communicate effectively with diverse stakeholders, including staff, students, and external vendors Understanding of health and safety regulations relevant to school environments Prior experience in a leadership or supervisory role is preferred How to apply We look forward to hearing from you, please email your CV via the button below or visit our website and apply online at CloudStone Education Services (cloud-stone.co.uk) About us CloudStone Education Services focuses solely on their non-teaching roles within schools and universities across London and the Home counties. We pride ourselves on providing high standards for candidates, schools and universities alike. We will help you find the right short term, long term or permanent role in a school and location that suits you. We are also here to guide you through every step of the recruitment process, and provide a wealth of resources and expert advice to support you in your search for the perfect role.
Mar 27, 2024
Full time
CloudStone Education are on the search for a dedicated Facilities Manager to oversee the maintenance and operations of a school based in Kensington and Chelsea. The ideal candidate will play a key role in ensuring the safety, functionality, and cleanliness of the campus, supporting their mission to provide an exceptional learning environment for all students. Responsibilities: Manage all aspects of facility maintenance, including building systems, groundskeeping, and janitorial services Develop and implement preventive maintenance programs to prolong the lifespan of equipment and facilities Coordinate repairs and renovations as needed, ensuring minimal disruption to school activities Maintain inventory of supplies and equipment, ordering replacements as necessary Ensure compliance with health and safety regulations, conducting regular inspections and addressing any issues promptly Collaborate with school leadership and staff to support campus initiatives and events Supervise facilities staff, providing training and guidance as needed Qualifications: Proven experience in facilities management, preferably in an educational setting Strong knowledge of building systems and maintenance practices Excellent organisational and problem-solving skills Ability to communicate effectively with diverse stakeholders, including staff, students, and external vendors Understanding of health and safety regulations relevant to school environments Prior experience in a leadership or supervisory role is preferred How to apply We look forward to hearing from you, please email your CV via the button below or visit our website and apply online at CloudStone Education Services (cloud-stone.co.uk) About us CloudStone Education Services focuses solely on their non-teaching roles within schools and universities across London and the Home counties. We pride ourselves on providing high standards for candidates, schools and universities alike. We will help you find the right short term, long term or permanent role in a school and location that suits you. We are also here to guide you through every step of the recruitment process, and provide a wealth of resources and expert advice to support you in your search for the perfect role.
A great opportunity has become available for a reliable and skilled Lead Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Southampton , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £45,000 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, the Lead Supervisor position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme About the role Mountjoy Ltd has a contract to provide for the University of Southampton s, day-to-day reactive maintenance within the Contract Area together with a programme of planned maintenance and servicing. the University of Southampton is one of the UK s leading research institutions and is in the top 1 per cent of universities worldwide. We also work and support various stakeholders within the University, delivering various projects across various sites. One of the most important pieces of work we deliver for the University is their summer works programme, this equates to seventy percent of our turnover and sees the contract team go from twelve operatives to thirty. You will be expected to deliver this service with our contract team maintaining high levels of safety. Key responsibilities as our Lead Supervisor will include: Ensuring that routine and reactive maintenance, planned preventive maintenance and project works exceed expectations, and agreed contractual requirements and service level agreements Managing WIP with the Service Manager including supporting sourcing required resource, programming and scoping work to meet service level agreement and ensuring FES and the Service Manager are kept updated Scoping, pricing, quoting and delivering project works and also supporting and coaching Supervisors to be able to carry this out Liaising with the University stakeholders and ensure they are kept within the communication loop, to fully understand the process, schedule of works and any access requirements Ensuring appropriate controls within the Permit to Work systems set out by the university are followed Ensuring that all subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes and working to their RAMS Line management of Supervisors and Working Supervisors and take the lead on recruitment, induction, and development Ensuring trades are working efficiently and effectively at all times, through managing productivity and resolving issues Sourcing and inducting new subcontractors where required Sourcing specialist materials/plant/subcontractors for unusual works where Helpdesk/trades unable to source Forging strong working relationships with Client Representatives and developing new relationships across a breadth of roles within the client teams Supporting client reporting requirements Being a part of the out of hours Managers rota, providing technical assistance and support for the operatives or the client Deputising for the Contract Manager when required What we are looking for in our Lead Supervisor: NVQ Level 2 or equivalent in relevant trade IOSH Managing Safely or equivalent 3+ years experience of supervising of maintenance repairs/project works 3+ years line management experience 5+ years relevant trade experience 5 years experience of working in a Building Maintenance environment If you feel you have the skills and experience to become our Lead Supervisor then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
Mar 27, 2024
Full time
A great opportunity has become available for a reliable and skilled Lead Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Southampton , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £45,000 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, the Lead Supervisor position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme About the role Mountjoy Ltd has a contract to provide for the University of Southampton s, day-to-day reactive maintenance within the Contract Area together with a programme of planned maintenance and servicing. the University of Southampton is one of the UK s leading research institutions and is in the top 1 per cent of universities worldwide. We also work and support various stakeholders within the University, delivering various projects across various sites. One of the most important pieces of work we deliver for the University is their summer works programme, this equates to seventy percent of our turnover and sees the contract team go from twelve operatives to thirty. You will be expected to deliver this service with our contract team maintaining high levels of safety. Key responsibilities as our Lead Supervisor will include: Ensuring that routine and reactive maintenance, planned preventive maintenance and project works exceed expectations, and agreed contractual requirements and service level agreements Managing WIP with the Service Manager including supporting sourcing required resource, programming and scoping work to meet service level agreement and ensuring FES and the Service Manager are kept updated Scoping, pricing, quoting and delivering project works and also supporting and coaching Supervisors to be able to carry this out Liaising with the University stakeholders and ensure they are kept within the communication loop, to fully understand the process, schedule of works and any access requirements Ensuring appropriate controls within the Permit to Work systems set out by the university are followed Ensuring that all subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes and working to their RAMS Line management of Supervisors and Working Supervisors and take the lead on recruitment, induction, and development Ensuring trades are working efficiently and effectively at all times, through managing productivity and resolving issues Sourcing and inducting new subcontractors where required Sourcing specialist materials/plant/subcontractors for unusual works where Helpdesk/trades unable to source Forging strong working relationships with Client Representatives and developing new relationships across a breadth of roles within the client teams Supporting client reporting requirements Being a part of the out of hours Managers rota, providing technical assistance and support for the operatives or the client Deputising for the Contract Manager when required What we are looking for in our Lead Supervisor: NVQ Level 2 or equivalent in relevant trade IOSH Managing Safely or equivalent 3+ years experience of supervising of maintenance repairs/project works 3+ years line management experience 5+ years relevant trade experience 5 years experience of working in a Building Maintenance environment If you feel you have the skills and experience to become our Lead Supervisor then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford, North Kent. We are recruiting for experienced and forward thinking Mechanical Engineer . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. This is a permanent vacancy and will be on Rotating Shift pattern which is as follows:- Monday to Friday 6am to 2pm alternate weeks Monday to Friday 1.50pm to 10pm (finishing at 8.30pm Friday) alternate week The role: Carry out routine mechanical, and where trained appropriately, minor electrical maintenance, fault finding and repair to all Dry, Wet, dispensary and associated plant manufacturing equipment / building services, ensuring full compliance with cGMP, the Company's Quality Assurance Policy and SOPs. Also including services and equipment in the warehouse, labs, offices, plant rooms, external and other areas as required. Provide on-going mechanical support for best practice maintenance, installation, service and repair / fault diagnosis / improvement / modification of manufacturing equipment / related building services, also across other areas of site as required. To ensure Risk Assessments, Permits to Work, Work Instructions, and all other job specific paper work are completed on time and on-going are kept up to date. To carry out any specific tasks / small projects as requested by the Engineering Supervisor. To carry out a verbal and if necessary written hand over at the end of the shift to the incoming shift team and / or relevant shift supervisor to ensure that any critical operational information is passed on (e.g. unresolved problems / potential issues) To ensure that company management systems are understood and appropriate actions are taken to work within the management systems put in place relating to ISO9001/14001/45001, and any other safe systems of work. Taking reasonable care for their own health and safety and consider the health and safety of others who may be affected, as well as the environment, by their acts or omissions. Reporting all EHS/QA incidents so they can be investigated, and corrective and preventative actions put in place. Suggesting ways in which compan's EHS/QA performance could be improved. Qualifications/Experience required: Prefer Advanced Modern Apprenticeship trained Associated City & Guilds / ONC / HNC or equivalent in Mechanical Engineering Several years' experience within a Pharmaceutical environment or at a minimum, a closely related industry Completed authorised or competent persons training Technically competent to safely operate, make safe and test systems or installations IT literate Experienced shift engineer with a proven track record IOSH managing safely. Experience of working in confirmed spaces & working at height CI trained in manufacturing environment. If you are interested please apply directly or call Tom Kurczab at Premier Recruitment Group
Mar 27, 2024
Full time
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford, North Kent. We are recruiting for experienced and forward thinking Mechanical Engineer . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. This is a permanent vacancy and will be on Rotating Shift pattern which is as follows:- Monday to Friday 6am to 2pm alternate weeks Monday to Friday 1.50pm to 10pm (finishing at 8.30pm Friday) alternate week The role: Carry out routine mechanical, and where trained appropriately, minor electrical maintenance, fault finding and repair to all Dry, Wet, dispensary and associated plant manufacturing equipment / building services, ensuring full compliance with cGMP, the Company's Quality Assurance Policy and SOPs. Also including services and equipment in the warehouse, labs, offices, plant rooms, external and other areas as required. Provide on-going mechanical support for best practice maintenance, installation, service and repair / fault diagnosis / improvement / modification of manufacturing equipment / related building services, also across other areas of site as required. To ensure Risk Assessments, Permits to Work, Work Instructions, and all other job specific paper work are completed on time and on-going are kept up to date. To carry out any specific tasks / small projects as requested by the Engineering Supervisor. To carry out a verbal and if necessary written hand over at the end of the shift to the incoming shift team and / or relevant shift supervisor to ensure that any critical operational information is passed on (e.g. unresolved problems / potential issues) To ensure that company management systems are understood and appropriate actions are taken to work within the management systems put in place relating to ISO9001/14001/45001, and any other safe systems of work. Taking reasonable care for their own health and safety and consider the health and safety of others who may be affected, as well as the environment, by their acts or omissions. Reporting all EHS/QA incidents so they can be investigated, and corrective and preventative actions put in place. Suggesting ways in which compan's EHS/QA performance could be improved. Qualifications/Experience required: Prefer Advanced Modern Apprenticeship trained Associated City & Guilds / ONC / HNC or equivalent in Mechanical Engineering Several years' experience within a Pharmaceutical environment or at a minimum, a closely related industry Completed authorised or competent persons training Technically competent to safely operate, make safe and test systems or installations IT literate Experienced shift engineer with a proven track record IOSH managing safely. Experience of working in confirmed spaces & working at height CI trained in manufacturing environment. If you are interested please apply directly or call Tom Kurczab at Premier Recruitment Group
Works Manager/Supervisor, Permanent role, Sheffield, £40 - £44k + benefits Your new role Reporting to the Property Assets Manager, you will have responsibility for the delivery of a comprehensive capital investment and housing stock programme to support the objectives of the Asset Management Strategy. You will procure, and project manage capital works schemes in accordance with best practice and legislative and regulatory requirements and will be responsible for ensuring the promotion of an excellent customer focused service to the organisation's service. You will also be supervising a team of Technical Programme Officers. Relevant experience should include: Project & contract management of capital works programmes. Managing budgets. CDM requirements. Contract admin. Asbestos and adaptations. Acquisitions. Asset management. Procuring construction services and works contracts. Experience of delivering significant scale maintenance investment projects to quality standards, on time and within budget. What you'll need to succeed To be considered for this position, you must possess: A relevant qualification in Building/Construction related subject or equivalent professional qualification with a minimum of 3 years post qualification relevant experience to include project/contract management. If you do not possess a qualification, you should have a minimum of 5 years relevant experience to include project/contract management. Computer Literacy: A good working knowledge of Microsoft Office packages, including, Word, Excel and Outlook. What you'll get in return This position offers the opportunity to work with an established and growing organisation in an important role that will oversee the delivery of programme works. Fantastic holiday entitlement, pension and flexible working arrangements. What you need to do now Please contact Laura Hawksworth to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Mar 26, 2024
Full time
Works Manager/Supervisor, Permanent role, Sheffield, £40 - £44k + benefits Your new role Reporting to the Property Assets Manager, you will have responsibility for the delivery of a comprehensive capital investment and housing stock programme to support the objectives of the Asset Management Strategy. You will procure, and project manage capital works schemes in accordance with best practice and legislative and regulatory requirements and will be responsible for ensuring the promotion of an excellent customer focused service to the organisation's service. You will also be supervising a team of Technical Programme Officers. Relevant experience should include: Project & contract management of capital works programmes. Managing budgets. CDM requirements. Contract admin. Asbestos and adaptations. Acquisitions. Asset management. Procuring construction services and works contracts. Experience of delivering significant scale maintenance investment projects to quality standards, on time and within budget. What you'll need to succeed To be considered for this position, you must possess: A relevant qualification in Building/Construction related subject or equivalent professional qualification with a minimum of 3 years post qualification relevant experience to include project/contract management. If you do not possess a qualification, you should have a minimum of 5 years relevant experience to include project/contract management. Computer Literacy: A good working knowledge of Microsoft Office packages, including, Word, Excel and Outlook. What you'll get in return This position offers the opportunity to work with an established and growing organisation in an important role that will oversee the delivery of programme works. Fantastic holiday entitlement, pension and flexible working arrangements. What you need to do now Please contact Laura Hawksworth to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Unifying Purpose of Role: To provide working hours support to the smooth running of the Reply London (Westminster) office estate, based on providing reception services and general office administration, as well as link to facilities management. Ethos: Presenting the polite, professional, and welcoming face of Reply in the UK, ensuring the London offices are efficient and functional and its occupants are kept safe and feel enabled to focus on delivering their business outcomes without fuss. Specific Duties (as directed by the Operations Supervisor): Staffing and keeping tidy the reception area, including welcoming employees, customers and guests; Managing the booking in of guests to the building and office; Receiving visitors, providing them with information and facilitating their unification with their host; Maintaining office security, communicating with the security guards as necessary; Supporting the implementation of health and safety procedures, including providing Fire Marshall and First Aid cover; Resolving office functionality issues, including supporting the Facilities Manager and building maintenance; Managing company correspondence, including phone calls, emails, letters, and packages; Arranging and managing courier runs; Supporting company event by assisting scheduling, visitor handling and arranging catering and room configurations; Monitor and manage inventory of office supplies; order and distribute office supplies as necessary; Assisting HR with the onboarding of new starters at the company; Preparing documents and maintaining associated records and databases, including desk occupancy surveys as required. Qualifications: In date Fire Marshall and First Aid training.
Mar 26, 2024
Seasonal
Unifying Purpose of Role: To provide working hours support to the smooth running of the Reply London (Westminster) office estate, based on providing reception services and general office administration, as well as link to facilities management. Ethos: Presenting the polite, professional, and welcoming face of Reply in the UK, ensuring the London offices are efficient and functional and its occupants are kept safe and feel enabled to focus on delivering their business outcomes without fuss. Specific Duties (as directed by the Operations Supervisor): Staffing and keeping tidy the reception area, including welcoming employees, customers and guests; Managing the booking in of guests to the building and office; Receiving visitors, providing them with information and facilitating their unification with their host; Maintaining office security, communicating with the security guards as necessary; Supporting the implementation of health and safety procedures, including providing Fire Marshall and First Aid cover; Resolving office functionality issues, including supporting the Facilities Manager and building maintenance; Managing company correspondence, including phone calls, emails, letters, and packages; Arranging and managing courier runs; Supporting company event by assisting scheduling, visitor handling and arranging catering and room configurations; Monitor and manage inventory of office supplies; order and distribute office supplies as necessary; Assisting HR with the onboarding of new starters at the company; Preparing documents and maintaining associated records and databases, including desk occupancy surveys as required. Qualifications: In date Fire Marshall and First Aid training.
Reference: TS/AS/09-01/1046/1 Job Title: Engineering Supervisor Salary: Competitive Working Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 08:00 - 17:00 - 40 hours per week Location: Mobile Region Covered: Southwest Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Would you be interested to join a leading facilities management company with a reputation for excellence We are currently recruiting for an Engineering Supervisor to join our passionate and driven team. As Engineering Supervisor you will be expected to manage the day to day maintenance and reactive operations with a small team of Multi-Skilled Engineers and Handymen. You will have a varied role, responsible for all engineers on site, managing and supporting other functions including and not limited to Health and Safety and Performance management. You will efficiently lead the team to ensure all planned preventative maintenance and reactive M&E tasks for the site is managed and undertaken within the relevant service level agreements. You will continuously seek improvement opportunities wherever possible to ultimately maintain optimum efficiency in all Engineering activities and areas of the site. As part of your remit you will also be responsible for the management, control and coordination of subcontractors appointed to undertaking maintenance visits or projects relating to M&E. Your primary responsibilities will include: To employ and instigate a safe culture amongst the team through utilisation of the AVA system and respective site training and Tool Box Talks as prescribed / issued by the business. To oversee the delegation & management of all Engineering tasks relevant to Engineering and supporting Subcontractor teams. Work with the CAFM system on a daily basis to manage, schedule, prioritise & assign tasks / orders. Ensure parts and materials are replenished as necessary, for all new and existing plant and that a register / account of materials is accurate and reflective of the current status. To lead, motivate, and provide clear and objective direction to the Engineering team. Manage the day to day welfare of the Engineering team. To ensure contract targets (SLA'S) are maintained and 100% compliance is achieved. To manage and employ effective training and development for all engineering teams. Ensure primary skill sets and qualifications are managed and applicable / current to relevant roles. Effectively manage, review and approve all RAMS prior to any works being undertaken. To ensure effective supervision and communication to all staff and contractors so that they comply with all relevant policies, procedures, RAMS and guidelines set out on site. To produce accurate and timely reports and information as required by the Head of Hard Services. To ensure compliance with statutory, corporate and technical requirements. Act as advocate / technical specialist for engineering queries / challenges. Proactively manage the team employing high standards in work quality, team presentation, team communication and overall building engineering standards. To undertake and manage a scheduled monthly audit regime on Engineers / Subcontractor works completed. Provide where applicable relevant documentation and reports to the Admin team as evidence of activity / tasks being undertaken / completed. Undertake and liaise with Admin to confirmation and ordering of any materials or parts required for works / assignments issued to Engineering. Manage and review tasks / works assigned to Engineering and subcontractors for additional works (remedial works) identified from PPM or Reactive works. Form part of and contribute to the Business Continuity plan. Work within a shift system to undertaking attendance, audits, training and support on each shift rota. Daily liaison with internal teams / client / tenants and building users Attend management meetings as requested / directed by Senior management team Deputising in the absence of the Engineering Manager. About You: Hold a qualified / recognised technical skillset (City & Guilds or equivalent) Mechanical / Electrical bias. Supervisory or Management qualification. Knowledge of at least 5 years in a similar role and seniority. experience in a technical engineering role within building services maintenance industry. Demonstrable experience of managing reactive maintenance and PPMs in a commercial, high specification building / corporate site. Be professional and presentable at all times upholding the Mitie values and behaviours. Integrate well within a team and as an individual in either a lead or subordinate role. Commercial acumen and understanding of contracts, negotiation within the FM environment. Comprehensive knowledge of facilities management and maintenance. Good understanding of Microsoft Office platforms / packages Experience in managing work orders through a CAFM system Benefits: Wide range of retail discountsDiscounted gym membershipJoin our Cycle to Work schemeAccess to "CHROMA", our internal colleague-led diversity and inclusion community - join a
Mar 26, 2024
Full time
Reference: TS/AS/09-01/1046/1 Job Title: Engineering Supervisor Salary: Competitive Working Hours: Monday, Tuesday, Wednesday, Thursday, Friday - 08:00 - 17:00 - 40 hours per week Location: Mobile Region Covered: Southwest Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Would you be interested to join a leading facilities management company with a reputation for excellence We are currently recruiting for an Engineering Supervisor to join our passionate and driven team. As Engineering Supervisor you will be expected to manage the day to day maintenance and reactive operations with a small team of Multi-Skilled Engineers and Handymen. You will have a varied role, responsible for all engineers on site, managing and supporting other functions including and not limited to Health and Safety and Performance management. You will efficiently lead the team to ensure all planned preventative maintenance and reactive M&E tasks for the site is managed and undertaken within the relevant service level agreements. You will continuously seek improvement opportunities wherever possible to ultimately maintain optimum efficiency in all Engineering activities and areas of the site. As part of your remit you will also be responsible for the management, control and coordination of subcontractors appointed to undertaking maintenance visits or projects relating to M&E. Your primary responsibilities will include: To employ and instigate a safe culture amongst the team through utilisation of the AVA system and respective site training and Tool Box Talks as prescribed / issued by the business. To oversee the delegation & management of all Engineering tasks relevant to Engineering and supporting Subcontractor teams. Work with the CAFM system on a daily basis to manage, schedule, prioritise & assign tasks / orders. Ensure parts and materials are replenished as necessary, for all new and existing plant and that a register / account of materials is accurate and reflective of the current status. To lead, motivate, and provide clear and objective direction to the Engineering team. Manage the day to day welfare of the Engineering team. To ensure contract targets (SLA'S) are maintained and 100% compliance is achieved. To manage and employ effective training and development for all engineering teams. Ensure primary skill sets and qualifications are managed and applicable / current to relevant roles. Effectively manage, review and approve all RAMS prior to any works being undertaken. To ensure effective supervision and communication to all staff and contractors so that they comply with all relevant policies, procedures, RAMS and guidelines set out on site. To produce accurate and timely reports and information as required by the Head of Hard Services. To ensure compliance with statutory, corporate and technical requirements. Act as advocate / technical specialist for engineering queries / challenges. Proactively manage the team employing high standards in work quality, team presentation, team communication and overall building engineering standards. To undertake and manage a scheduled monthly audit regime on Engineers / Subcontractor works completed. Provide where applicable relevant documentation and reports to the Admin team as evidence of activity / tasks being undertaken / completed. Undertake and liaise with Admin to confirmation and ordering of any materials or parts required for works / assignments issued to Engineering. Manage and review tasks / works assigned to Engineering and subcontractors for additional works (remedial works) identified from PPM or Reactive works. Form part of and contribute to the Business Continuity plan. Work within a shift system to undertaking attendance, audits, training and support on each shift rota. Daily liaison with internal teams / client / tenants and building users Attend management meetings as requested / directed by Senior management team Deputising in the absence of the Engineering Manager. About You: Hold a qualified / recognised technical skillset (City & Guilds or equivalent) Mechanical / Electrical bias. Supervisory or Management qualification. Knowledge of at least 5 years in a similar role and seniority. experience in a technical engineering role within building services maintenance industry. Demonstrable experience of managing reactive maintenance and PPMs in a commercial, high specification building / corporate site. Be professional and presentable at all times upholding the Mitie values and behaviours. Integrate well within a team and as an individual in either a lead or subordinate role. Commercial acumen and understanding of contracts, negotiation within the FM environment. Comprehensive knowledge of facilities management and maintenance. Good understanding of Microsoft Office platforms / packages Experience in managing work orders through a CAFM system Benefits: Wide range of retail discountsDiscounted gym membershipJoin our Cycle to Work schemeAccess to "CHROMA", our internal colleague-led diversity and inclusion community - join a
Utilities & Facilities Technician Competitive + Bonus ABJ6889 Permanent - South East As a Utilities & Facilities Technician / engineer or specialist with a preferably mechanical background you would support and maintain manufacturing site buildings and services. As a utilities and facilities specialist you would ensure the facilities meet regulations and health and safety standards, supporting and managing on any efficiency and cost savings opportunities. Key Responsibilities Support the Utilities and Facilities supervisor with engineering work, carrying out maintenance activities both preventative and reactive Utility tasks include, maintenance on steam boilers, colling towers, air chillers and nitrogen Comply with all Safety, Health & Environmental standards and requirements Continuous improvement activities and updating engineering documentation Follow all Engineering Site process as required Qualifications and Skills Background in Engineering or facilities or similar Plant site mechanical maintenance essential Equip types: steam boilers, colling towers, air chillers and nitrogen Ideally have industrial/manufacturing, hospital or oil and gas experience supporting both office and plant engineering sites with an emphasis on industrial utilities Asbestos, Legionella management competent Auditing or regulatory exposure to these from a mechanical perspective Steam Management & Waste Management experience Team player BOAS training highly beneficial Competitive compensation including attractive benefits Subsidised Private Health Insurance, Company Annual Bonus scheme, Company Discount Voucher Scheme, Contributory Pension, Cycle to work scheme Life Insurance, Company social events throughout the year as well as excellent career opportunities in an international company. To Apply: Please contact Alison Basson ABJ6889 on (phone number removed), (phone number removed) or apply to
Mar 26, 2024
Full time
Utilities & Facilities Technician Competitive + Bonus ABJ6889 Permanent - South East As a Utilities & Facilities Technician / engineer or specialist with a preferably mechanical background you would support and maintain manufacturing site buildings and services. As a utilities and facilities specialist you would ensure the facilities meet regulations and health and safety standards, supporting and managing on any efficiency and cost savings opportunities. Key Responsibilities Support the Utilities and Facilities supervisor with engineering work, carrying out maintenance activities both preventative and reactive Utility tasks include, maintenance on steam boilers, colling towers, air chillers and nitrogen Comply with all Safety, Health & Environmental standards and requirements Continuous improvement activities and updating engineering documentation Follow all Engineering Site process as required Qualifications and Skills Background in Engineering or facilities or similar Plant site mechanical maintenance essential Equip types: steam boilers, colling towers, air chillers and nitrogen Ideally have industrial/manufacturing, hospital or oil and gas experience supporting both office and plant engineering sites with an emphasis on industrial utilities Asbestos, Legionella management competent Auditing or regulatory exposure to these from a mechanical perspective Steam Management & Waste Management experience Team player BOAS training highly beneficial Competitive compensation including attractive benefits Subsidised Private Health Insurance, Company Annual Bonus scheme, Company Discount Voucher Scheme, Contributory Pension, Cycle to work scheme Life Insurance, Company social events throughout the year as well as excellent career opportunities in an international company. To Apply: Please contact Alison Basson ABJ6889 on (phone number removed), (phone number removed) or apply to
DE MONTFORT UNIVERSITY LEICESTER
Leicester, Leicestershire
De Montfort University (DMU) is an ambitious, globally-minded institution with a relentless focus on delivering quality teaching and learning, and a campus-wide focus on providing a sector-leading student experience. A culturally rich university with a palpable commitment to the public good, it strives to maintain a stimulating and inclusive environment where staff and students are able to thrive. The university is a vibrant, multicultural hub of learning, creativity and innovation that never surrenders to convention. Our success is built on a fantastic student experience coupled with award-winning teaching and world-class facilities that help students develop the skills and attitudes employers demand. Faculty / Directorate The Estates & Facilities Directorate is large and diverse, employing circa 300 people, ranging from plumbers, electricians, carpenters, cleaners, porters, leisure centre assistants, to property management professionals, architects, project officers, CAD, space management, sustainability and energy and administrative personnel. Role Join our dynamic Estates and Facilities Maintenance team as we seek an Electrician. Under the guidance of our esteemed Building Services Supervisor, you'll engage in daily reactive maintenance and repair tasks across our vibrant university campus. Your expertise will extend to installations, ensuring services align with our service level agreement targets between the department and the University faculties. The role is on a full time (37 hours per week), permanent basis. Ideal Candidate Experience of working in a similar environment would be desirable and you must hold a C&G Electrical qualification; have experience of Electrical trade work on a wide range of building services and equipment; knowledge of Health and Safety legislative compliance requirements related to the role along with experience in the use of Microsoft packages:Word, Excel and Outlook. A level 3 qualification in Electrical Inspection or approved equivalent would be desirable. Whilst being proactive in your approach you will be a self-motivated individual with the ability work both independently and as part of a team attending work outside of normal hours when necessary.
Mar 26, 2024
Full time
De Montfort University (DMU) is an ambitious, globally-minded institution with a relentless focus on delivering quality teaching and learning, and a campus-wide focus on providing a sector-leading student experience. A culturally rich university with a palpable commitment to the public good, it strives to maintain a stimulating and inclusive environment where staff and students are able to thrive. The university is a vibrant, multicultural hub of learning, creativity and innovation that never surrenders to convention. Our success is built on a fantastic student experience coupled with award-winning teaching and world-class facilities that help students develop the skills and attitudes employers demand. Faculty / Directorate The Estates & Facilities Directorate is large and diverse, employing circa 300 people, ranging from plumbers, electricians, carpenters, cleaners, porters, leisure centre assistants, to property management professionals, architects, project officers, CAD, space management, sustainability and energy and administrative personnel. Role Join our dynamic Estates and Facilities Maintenance team as we seek an Electrician. Under the guidance of our esteemed Building Services Supervisor, you'll engage in daily reactive maintenance and repair tasks across our vibrant university campus. Your expertise will extend to installations, ensuring services align with our service level agreement targets between the department and the University faculties. The role is on a full time (37 hours per week), permanent basis. Ideal Candidate Experience of working in a similar environment would be desirable and you must hold a C&G Electrical qualification; have experience of Electrical trade work on a wide range of building services and equipment; knowledge of Health and Safety legislative compliance requirements related to the role along with experience in the use of Microsoft packages:Word, Excel and Outlook. A level 3 qualification in Electrical Inspection or approved equivalent would be desirable. Whilst being proactive in your approach you will be a self-motivated individual with the ability work both independently and as part of a team attending work outside of normal hours when necessary.
Morgan Sindall Property Services
Billericay, Essex
Permanent - Full time, 40 hours per week. We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing and Repair and Maintenance background. Proven experience in scheduling/planning Disrepairs, Voids or Complex works. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good level of written English Good computer skills Good project management skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Note, no hybrid working, must be able to work from main office located at Maida Vale Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Mar 26, 2024
Full time
Permanent - Full time, 40 hours per week. We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11. About the Role Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing and Repair and Maintenance background. Proven experience in scheduling/planning Disrepairs, Voids or Complex works. Competent in communicating with direct operatives, subcontractors and residents. Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good level of written English Good computer skills Good project management skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Note, no hybrid working, must be able to work from main office located at Maida Vale Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Are you an experienced Supervisor or Assistant Manager looking to transition into an exciting new career? Consider joining our client's team as a Resident Services Associate! This will suit somebody who's come from a property background or even Retail / Hospitality / Leisure management or supervisor roles. Ultimately, your passion for excellent customer service is what matters most. With support from our client's experienced leadership, you'll help ensure the residents enjoy exceptional living experiences by driving the day-to-day operations within the building. The main responsibilities: Provide exceptional customer service through meet & greet, reception, parcel handling, inspections, and letting viewings. Ensure smooth resident move-in and move-out processes, conducting property checks to maintain quality standards. Coordinate effectively between customer services team and other departments to ensure efficient front-line service delivery. Handle day-to-day resident enquiries and complaints, escalating issues as necessary for resolution. Ensure delivery of high-quality services including amenity space management, tenancy management, and income management. Manage resident bookings for amenity spaces, coordinate cleaning and maintenance operations, and liaise with contractors. Identify opportunities to enhance service delivery and optimize customer experience through regular engagement and event hosting. Perform ad-hoc tasks as requested, respond to emergency calls outside of regular hours, and represent the company when necessary, maintaining a customer-focused approach at all times. The experience/knowledge you'll already have: Residential property experience is Desirable Retail/Hospitality/Leisure experience in a Supervisor / Assistant manager role Strong written and verbal English A good communicator with strong interpersonal skills, including the ability to listen Passionate about customer service Ability to build relationships and work collectively with colleagues Shift patterns include 8-5pm / 9-6pm / 11-8pm and one in three Saturdays You will receive a basic salary of up to 26,000 Enjoyable working culture Proven career progression opportunities Fantastic Benefits Package A chance to join a mega high growth company and industry!
Mar 25, 2024
Full time
Are you an experienced Supervisor or Assistant Manager looking to transition into an exciting new career? Consider joining our client's team as a Resident Services Associate! This will suit somebody who's come from a property background or even Retail / Hospitality / Leisure management or supervisor roles. Ultimately, your passion for excellent customer service is what matters most. With support from our client's experienced leadership, you'll help ensure the residents enjoy exceptional living experiences by driving the day-to-day operations within the building. The main responsibilities: Provide exceptional customer service through meet & greet, reception, parcel handling, inspections, and letting viewings. Ensure smooth resident move-in and move-out processes, conducting property checks to maintain quality standards. Coordinate effectively between customer services team and other departments to ensure efficient front-line service delivery. Handle day-to-day resident enquiries and complaints, escalating issues as necessary for resolution. Ensure delivery of high-quality services including amenity space management, tenancy management, and income management. Manage resident bookings for amenity spaces, coordinate cleaning and maintenance operations, and liaise with contractors. Identify opportunities to enhance service delivery and optimize customer experience through regular engagement and event hosting. Perform ad-hoc tasks as requested, respond to emergency calls outside of regular hours, and represent the company when necessary, maintaining a customer-focused approach at all times. The experience/knowledge you'll already have: Residential property experience is Desirable Retail/Hospitality/Leisure experience in a Supervisor / Assistant manager role Strong written and verbal English A good communicator with strong interpersonal skills, including the ability to listen Passionate about customer service Ability to build relationships and work collectively with colleagues Shift patterns include 8-5pm / 9-6pm / 11-8pm and one in three Saturdays You will receive a basic salary of up to 26,000 Enjoyable working culture Proven career progression opportunities Fantastic Benefits Package A chance to join a mega high growth company and industry!