Client Relationship Management London, UK It's not every day we have a chance to make the world a healthier place-but here, it's our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It's with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It's our passion. And if you're still reading, we're guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don't just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? Real Chemistry is looking for a Account Director join our growing team! Real Chemistry is looking for an Account Director to join our growing Integrated Client Services team! You'll work primarily on Medical Education activity, but you'll also be able to challenge yourself to think about how you can bring to bear the creative capabilities from the advertising side of our business to help your clients to maximise the impact that their Med Ed activity has, driving effectiveness and outcomes for HCPs and Patients alike. We focus on results and encourage all our staff to explore new and better ways to succeed in their roles. At the same time, we recognise the importance of a clear career structure and realistic expectations. What you'll do: Client Work Accountable for delivery of an entire programme of client work with SMT support Responsible for ensuring that work is delivered to the highest standard and within timeframes and budgets agreed with the client Be involved in strategic conversations with your client, set the strategy for the programme with minimal input from your Director, and ensure alignment with the strategy throughout Maintain a knowledge of your clients' business and the external factors which may impact upon it and react accordingly; have the flexibility to shift the direction of the programme responding to a changing landscape, providing counsel to the client Maintain momentum on client business and seek solutions to barriers Be fearless and flexible in your approach - leading and executing a project, regardless of prior experience (or lack of) Regular, proactive client contact and coaching others to build/maintain a positive client relationship Accountable for the client relationship Facilitate client meetings/workshops Growth and New Business Lead the creds and new business process with support of the SMT; contribute to RFIs and new pitches Lead on organic growth within existing accounts, selling-in new ideas and projects Identify new business opportunities outside of existing accounts Self-Development Further develop your leadership style, instilling professional values and good working habits in your teams Inspire, motivate and empower (beyond those you work with) when implementing the vision of the leadership team, protecting our culture Line management responsibility (not only managing your linee, but also providing support re the management of their linee) Proactively supervise and address team and linees' performance coordinating with other account leads/COO as required Ensure cross-learning and sharing of best practice between ADs Responsible for own professional development Involvement in interviewing and hiring AEs and AMs Responsible for financial management of your client business and participation in the ISO financial processes Reviewing timesheets at the end of month Accurately forecast, proactively alerting SMT to any changes/potential slowing down of business Tracking use of resource against available budget throughout the month and flagging any discrepancies with proposals to rectify them Handling invoicing Tracking receipt of client POs Attend month end finance meetings Ensure the profitability of your accounts and take steps to address any problems, e.g. minimising over-service, addressing scope creep and suggesting alternative uses for budgets Sign-off on budgets under £20K; ensure budgets are reviewed with the client if the scope changes (before out of scope work is started) and agreements are in writing for budget amends Responsible for requesting appropriate resource for your client business Ensure financial management of the account is aligned with client contracts and POs are in place Complete your timesheets accurately and on time Submit your expenses claims and credit card claims accurately and on time Business and Environment Ad hoc involvement in the business planning process Leadership of internal teams (i.e. compliance/socials/inspiration/etc.) This position is a perfect fit for you if: Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" - really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are highly organized self-starter, able to work independently and under tight deadlines. What you should have: Must have minimum of a bachelor's degree in a high science subject Ability to work within and lead cross-functional teams internally (confidently liaise with and guide tech, creative and account teams) to deliver outstanding client work Develop multi-faceted, multi-channel and multi-market strategies and campaigns to deliver against business objectives and strategic imperatives Work with analyst teams to identify key client KPIs, develop measurement and learning plans that communicate program performance reveal opportunities to increase success Experience in strategy development and execution of global programs, as well as local implementation Ability to relay high science of clinical trials or products to audiences with different levels of knowledge Ability to support and drive new business operations alone and as part of bigger team In-depth understanding of industry regulations in the UK and across Europe Experience with annual planning, resourcing, and forecasting Professional presence, performs with a sense of urgency and with a client service orientation Has confidence to manage upward when required; able to connect with managers when deadlines will not be met or when issues are foreseeable Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates Supervisory skills, with ability to lead and cultivate junior staff and effectively collaborate with subcontractors Demonstrated growth and experience in management roles Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets The position requires some international travel for client meetings and conferences (20 - 30 percent) Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients - New York, Chicago, Austin, Washington D.C., San Francisco, and London - that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: . Working in healthcare means understanding the science behind the treatments impacting people's lives, and distilling the science through effective messaging or data, technology, and creative to improve patient outcomes. Whether through our Scientific & Medical Affairs teams or Medical Education, we use our expertise to drive the adoption of therapies for patients and providers, deepening connections and reshaping the approach for complex health challenges. Our London office space is a quick walk away from Liverpool street, Spitalfields Market and Shoreditch High street. If you are new to London, this is a particularly bustling area surrounded by lots of shops, restaurants and pubs! The London office is currently made up of over 240 people, and we are always searching for people to bring fresh ideas to the table.
Apr 19, 2024
Full time
Client Relationship Management London, UK It's not every day we have a chance to make the world a healthier place-but here, it's our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It's with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It's our passion. And if you're still reading, we're guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don't just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? Real Chemistry is looking for a Account Director join our growing team! Real Chemistry is looking for an Account Director to join our growing Integrated Client Services team! You'll work primarily on Medical Education activity, but you'll also be able to challenge yourself to think about how you can bring to bear the creative capabilities from the advertising side of our business to help your clients to maximise the impact that their Med Ed activity has, driving effectiveness and outcomes for HCPs and Patients alike. We focus on results and encourage all our staff to explore new and better ways to succeed in their roles. At the same time, we recognise the importance of a clear career structure and realistic expectations. What you'll do: Client Work Accountable for delivery of an entire programme of client work with SMT support Responsible for ensuring that work is delivered to the highest standard and within timeframes and budgets agreed with the client Be involved in strategic conversations with your client, set the strategy for the programme with minimal input from your Director, and ensure alignment with the strategy throughout Maintain a knowledge of your clients' business and the external factors which may impact upon it and react accordingly; have the flexibility to shift the direction of the programme responding to a changing landscape, providing counsel to the client Maintain momentum on client business and seek solutions to barriers Be fearless and flexible in your approach - leading and executing a project, regardless of prior experience (or lack of) Regular, proactive client contact and coaching others to build/maintain a positive client relationship Accountable for the client relationship Facilitate client meetings/workshops Growth and New Business Lead the creds and new business process with support of the SMT; contribute to RFIs and new pitches Lead on organic growth within existing accounts, selling-in new ideas and projects Identify new business opportunities outside of existing accounts Self-Development Further develop your leadership style, instilling professional values and good working habits in your teams Inspire, motivate and empower (beyond those you work with) when implementing the vision of the leadership team, protecting our culture Line management responsibility (not only managing your linee, but also providing support re the management of their linee) Proactively supervise and address team and linees' performance coordinating with other account leads/COO as required Ensure cross-learning and sharing of best practice between ADs Responsible for own professional development Involvement in interviewing and hiring AEs and AMs Responsible for financial management of your client business and participation in the ISO financial processes Reviewing timesheets at the end of month Accurately forecast, proactively alerting SMT to any changes/potential slowing down of business Tracking use of resource against available budget throughout the month and flagging any discrepancies with proposals to rectify them Handling invoicing Tracking receipt of client POs Attend month end finance meetings Ensure the profitability of your accounts and take steps to address any problems, e.g. minimising over-service, addressing scope creep and suggesting alternative uses for budgets Sign-off on budgets under £20K; ensure budgets are reviewed with the client if the scope changes (before out of scope work is started) and agreements are in writing for budget amends Responsible for requesting appropriate resource for your client business Ensure financial management of the account is aligned with client contracts and POs are in place Complete your timesheets accurately and on time Submit your expenses claims and credit card claims accurately and on time Business and Environment Ad hoc involvement in the business planning process Leadership of internal teams (i.e. compliance/socials/inspiration/etc.) This position is a perfect fit for you if: Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" - really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are highly organized self-starter, able to work independently and under tight deadlines. What you should have: Must have minimum of a bachelor's degree in a high science subject Ability to work within and lead cross-functional teams internally (confidently liaise with and guide tech, creative and account teams) to deliver outstanding client work Develop multi-faceted, multi-channel and multi-market strategies and campaigns to deliver against business objectives and strategic imperatives Work with analyst teams to identify key client KPIs, develop measurement and learning plans that communicate program performance reveal opportunities to increase success Experience in strategy development and execution of global programs, as well as local implementation Ability to relay high science of clinical trials or products to audiences with different levels of knowledge Ability to support and drive new business operations alone and as part of bigger team In-depth understanding of industry regulations in the UK and across Europe Experience with annual planning, resourcing, and forecasting Professional presence, performs with a sense of urgency and with a client service orientation Has confidence to manage upward when required; able to connect with managers when deadlines will not be met or when issues are foreseeable Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates Supervisory skills, with ability to lead and cultivate junior staff and effectively collaborate with subcontractors Demonstrated growth and experience in management roles Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets The position requires some international travel for client meetings and conferences (20 - 30 percent) Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients - New York, Chicago, Austin, Washington D.C., San Francisco, and London - that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: . Working in healthcare means understanding the science behind the treatments impacting people's lives, and distilling the science through effective messaging or data, technology, and creative to improve patient outcomes. Whether through our Scientific & Medical Affairs teams or Medical Education, we use our expertise to drive the adoption of therapies for patients and providers, deepening connections and reshaping the approach for complex health challenges. Our London office space is a quick walk away from Liverpool street, Spitalfields Market and Shoreditch High street. If you are new to London, this is a particularly bustling area surrounded by lots of shops, restaurants and pubs! The London office is currently made up of over 240 people, and we are always searching for people to bring fresh ideas to the table.
Eames is currently partnered with a London-based insurance broker who are on the search for a business intelligence analyst to join their team. Our client is a household name across the re-insurance space and has plenty to offer including but not limited to hybrid working and a salary up to £45,000 plus bonus (DOE). Day-to-day Responsibilities: Providing financial analysis, bench-marking and insights to industry stakeholders. Engage with clients to assist with their strategic objectives and execute on deliverables/KPI's. Deliver financial and strategic reports. Act as a key point of contact with senior-level stakeholders internally to make sure data insights are delivered. The successful application will likely have: An outgoing personality, alongside a driven, problem-solving mentality. Experience in building presentations and analysing data in Microsoft Office and Power BI. (preferable) Knowledge of SQL and Python is preferred but not essential. Experience in the insurance commercial industry. If you'd like to learn more about his opportunity, please reach out to Eames Consulting is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Eames is currently partnered with a London-based insurance broker who are on the search for a business intelligence analyst to join their team. Our client is a household name across the re-insurance space and has plenty to offer including but not limited to hybrid working and a salary up to £45,000 plus bonus (DOE). Day-to-day Responsibilities: Providing financial analysis, bench-marking and insights to industry stakeholders. Engage with clients to assist with their strategic objectives and execute on deliverables/KPI's. Deliver financial and strategic reports. Act as a key point of contact with senior-level stakeholders internally to make sure data insights are delivered. The successful application will likely have: An outgoing personality, alongside a driven, problem-solving mentality. Experience in building presentations and analysing data in Microsoft Office and Power BI. (preferable) Knowledge of SQL and Python is preferred but not essential. Experience in the insurance commercial industry. If you'd like to learn more about his opportunity, please reach out to Eames Consulting is acting as an Employment Agency in relation to this vacancy.
The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity 9fin is looking for a senior leveraged finance / high yield capital markets lawyer to help develop its offering of leveraged loan and high yield bond covenant research and analytics. The role will report into our London office with flexibility to work from home / remotely as needed. This role offers a unique opportunity for an experienced leveraged finance lawyer to use their expertise within a rapidly growing start-up environment, with much greater work-life balance than can be found in a typical law firm environment. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Reviewing leveraged finance and high yield documentation to produce commercially focused and insightful analysis on primary transactions. Writing topical reports on secondary situations collaborating closely with 9fin's team of journalists and credit analysts Writing thematic reports to explain covenant trends and innovations to our clients Answering client questions about the covenant packages of specific borrowers and issuers Using our proprietary technology to build and expand our covenant databases Working with the 9fin's engineering and product teams to develop new legal and covenant product features Delivering seminars, teach-ins and podcast segments as a subject matter expert in leveraged finance covenants Representing 9fin in the press and at industry conferences and events This role will be a great fit if you have: 8+ years of experience within a high yield capital markets or leveraged finance team at a top-tier law firm Experience of drafting, reviewing and negotiating high yield bond and/or leveraged loan documentation Keen commercial awareness of leveraged finance markets and capital structures Strong technical understanding of how leveraged finance covenants and definitions operate Solid existing network of relationships within the leveraged finance community Excellent networking and relationship building skills Effective written and verbal communication skills Ability to work both independently and collaboratively Financial & Insurance Competitive Salary(our salary bands are benchmarked at the top end of the market) Equity options Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events 9fin is an equal opportunities employer Don't meet every single requirement? At 9fin, we are dedicated to building and promoting a fair and inclusive workplace where everyone can flourish, reach their full potential and truly belong. We recognise diverse teams produce a more creative and productive environment. So, if you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - for this role, or perhaps another.
Apr 18, 2024
Full time
The world's largest asset class, debt, operates with the worst data. Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms. The opportunity 9fin is looking for a senior leveraged finance / high yield capital markets lawyer to help develop its offering of leveraged loan and high yield bond covenant research and analytics. The role will report into our London office with flexibility to work from home / remotely as needed. This role offers a unique opportunity for an experienced leveraged finance lawyer to use their expertise within a rapidly growing start-up environment, with much greater work-life balance than can be found in a typical law firm environment. What you'll work on Every day is different, but here's an example of the kind of things you'll work on: Reviewing leveraged finance and high yield documentation to produce commercially focused and insightful analysis on primary transactions. Writing topical reports on secondary situations collaborating closely with 9fin's team of journalists and credit analysts Writing thematic reports to explain covenant trends and innovations to our clients Answering client questions about the covenant packages of specific borrowers and issuers Using our proprietary technology to build and expand our covenant databases Working with the 9fin's engineering and product teams to develop new legal and covenant product features Delivering seminars, teach-ins and podcast segments as a subject matter expert in leveraged finance covenants Representing 9fin in the press and at industry conferences and events This role will be a great fit if you have: 8+ years of experience within a high yield capital markets or leveraged finance team at a top-tier law firm Experience of drafting, reviewing and negotiating high yield bond and/or leveraged loan documentation Keen commercial awareness of leveraged finance markets and capital structures Strong technical understanding of how leveraged finance covenants and definitions operate Solid existing network of relationships within the leveraged finance community Excellent networking and relationship building skills Effective written and verbal communication skills Ability to work both independently and collaboratively Financial & Insurance Competitive Salary(our salary bands are benchmarked at the top end of the market) Equity options Pension (your minimum contributions are 4% with 9fin matching up to 7%) Private Medical Insurance Paid sick leave with Income Protection for long periods of illness Group Life Assurance Season Ticket Loan & Cycle to Work schemes Time off 25 holiday days per year Local public holidays (with the ability to exchange them for alternative days) Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work Work abroad for up to 3 months a year 1 month paid sabbatical after 5 years of service Enhanced parental leave & flexible working arrangements available Training & Culture Professional learning and development budget Quarterly team socials Summer and Winter company social events 9fin is an equal opportunities employer Don't meet every single requirement? At 9fin, we are dedicated to building and promoting a fair and inclusive workplace where everyone can flourish, reach their full potential and truly belong. We recognise diverse teams produce a more creative and productive environment. So, if you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - for this role, or perhaps another.
Cloud Support Lead - Azure Location: London/Hybrid Azure Support Lead , with significant experience managing applications within Azure is required for a prominent specialist insurer in the City of London. This would be a brand-new team engaged in transitioning and transforming the technology landscape of the organisation. Role Overview: The organisation are undergoing a generational transformation and are looking for an experienced 2nd or 3rd line support analyst who can act as the Azure expert for the organisation. You will come with strong knowledge reporting and fixing bugs within Azure and API support. You will have expert experience in Azure Logic Apps Service bus and Azure functions. Initially this will be working and supporting vendors but will grow to driving the internal Cloud Integration and Orchestration platform. You will also have experience in the cloud security element to ensure a robust cyber security element. Key Responsibilities: Support and maintain API services, ensuring seamless connectivity across applications. Act as an Azure SME and expert, able to fix bugs and issues within Azure provide second and third-line support, resolving incidents, and fulfilling requests in line with defined SLAs. Analyse technical and business requirements, designing enterprise solutions integrating various applications and systems. Work closely with third-party suppliers to troubleshoot integration issues and identify improvement opportunities. Maintain technical documentation and a knowledge base of solutions and procedures. Experience with Azure Logic Apps, Service Bus and Azure functions as well as Azure Logic Apps. Good knowledge of cloud security and Cyber Security principles. Desirable Skills: Familiarity with Azure Data Factory, ETL processes, and data manipulation. Experience within the Financial Services sector or Specialist insurance. Understanding of ITIL-based service management concepts (Incident Management, Problem Management, Change Management). Why Join: Collaborate on a major technical transition for a brand new team and business unit Hybrid work model with a City of London office presence. Contribute to a transformative journey in the insurance domain. Supportive and inclusive work environment valuing diverse perspectives. This is a brand new opening within a new team so apply now for consideration!
Apr 17, 2024
Full time
Cloud Support Lead - Azure Location: London/Hybrid Azure Support Lead , with significant experience managing applications within Azure is required for a prominent specialist insurer in the City of London. This would be a brand-new team engaged in transitioning and transforming the technology landscape of the organisation. Role Overview: The organisation are undergoing a generational transformation and are looking for an experienced 2nd or 3rd line support analyst who can act as the Azure expert for the organisation. You will come with strong knowledge reporting and fixing bugs within Azure and API support. You will have expert experience in Azure Logic Apps Service bus and Azure functions. Initially this will be working and supporting vendors but will grow to driving the internal Cloud Integration and Orchestration platform. You will also have experience in the cloud security element to ensure a robust cyber security element. Key Responsibilities: Support and maintain API services, ensuring seamless connectivity across applications. Act as an Azure SME and expert, able to fix bugs and issues within Azure provide second and third-line support, resolving incidents, and fulfilling requests in line with defined SLAs. Analyse technical and business requirements, designing enterprise solutions integrating various applications and systems. Work closely with third-party suppliers to troubleshoot integration issues and identify improvement opportunities. Maintain technical documentation and a knowledge base of solutions and procedures. Experience with Azure Logic Apps, Service Bus and Azure functions as well as Azure Logic Apps. Good knowledge of cloud security and Cyber Security principles. Desirable Skills: Familiarity with Azure Data Factory, ETL processes, and data manipulation. Experience within the Financial Services sector or Specialist insurance. Understanding of ITIL-based service management concepts (Incident Management, Problem Management, Change Management). Why Join: Collaborate on a major technical transition for a brand new team and business unit Hybrid work model with a City of London office presence. Contribute to a transformative journey in the insurance domain. Supportive and inclusive work environment valuing diverse perspectives. This is a brand new opening within a new team so apply now for consideration!
Business Analyst - Insurance (App) Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside-in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. Purpose of the role We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. We are working to improve a wellbeing app with one of the largest UK insurers and need a Business Analyst with a strong background in app development and ideally, a background in insurance. Business Analyst duties Own and lead the functional requirements for wellbeing app. Identify where the key priorities are and focus on the short-term priorities but ensure that a plan in place for the longer term items that will work up the backlog. Break down the features, ensuring the tickets are written at the right level of detail and scope, signed off and shared with the business and platform teams in line with delivery plans. Support the IT teams in their story breakdown, ensuring the right outcomes are met and understanding interdependencies. Support PMs and SM ensuring we have a clear view of the delivery plans and where there are dependencies between multiple teams. Support team in planning & allocating tickets out among BA team for completion and tracking progress to plan. Engage with business and 3rd party suppliers to define the supplier requirements and understand where these may impact business requirements and plans. Good knowledge of IT platforms, able to identify the key stakeholders within these teams and engage with them to support the end to end delivery plans. Keys Skills or Experience Senior BA with a background in transformation or modernisation, ideally from the Life Insurance sector, Understanding of insurance processes, ways of working, value chain etc, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management skills, Self-starter, proactive, independently work and be responsible, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project Ability to work in a team but also work independently when required, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Apr 16, 2024
Full time
Business Analyst - Insurance (App) Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside-in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. Purpose of the role We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. We are working to improve a wellbeing app with one of the largest UK insurers and need a Business Analyst with a strong background in app development and ideally, a background in insurance. Business Analyst duties Own and lead the functional requirements for wellbeing app. Identify where the key priorities are and focus on the short-term priorities but ensure that a plan in place for the longer term items that will work up the backlog. Break down the features, ensuring the tickets are written at the right level of detail and scope, signed off and shared with the business and platform teams in line with delivery plans. Support the IT teams in their story breakdown, ensuring the right outcomes are met and understanding interdependencies. Support PMs and SM ensuring we have a clear view of the delivery plans and where there are dependencies between multiple teams. Support team in planning & allocating tickets out among BA team for completion and tracking progress to plan. Engage with business and 3rd party suppliers to define the supplier requirements and understand where these may impact business requirements and plans. Good knowledge of IT platforms, able to identify the key stakeholders within these teams and engage with them to support the end to end delivery plans. Keys Skills or Experience Senior BA with a background in transformation or modernisation, ideally from the Life Insurance sector, Understanding of insurance processes, ways of working, value chain etc, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management skills, Self-starter, proactive, independently work and be responsible, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project Ability to work in a team but also work independently when required, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Business Analyst - Pensions PCMII Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. This project is related to TPR General Code of Practice (GCoP) which will come into force on 27/03/2024 and will oversee all pension contributions that are received from Employees and Employers (EE & ER). KEY DUTIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, SKILLS & EXPERIENCE Previous experience of working on Mandatory Change projects, Responsible for introducing Accuracy and Audit Checks to enhance pension contribution monitoring Collecting up-front payment information from employer (including salary, % contribution etc) to verify accuracy of contribution on receipt, Developing process/communication to report non-payments or inaccurate contributions to employees. TPR, and scheme members, Pensions Products charging protocols, processes, regulations - a good understanding of this, doesn't need to be an expert Exposure to pensions products charging protocols, processes, regulations, Good knowledge on how UK pension works - especially the charging mechanism, Experience in the Heritage Pension Products (sold 20+ years ago) would be hugely advantageous, Experience dealing with multiple pension products and platforms, Experience working with large UK pension providers, Experience delivering large scale (multi-million) change delivery projects in Life and Pensions sector, Solid background in Regulatory Change. BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Apr 16, 2024
Full time
Business Analyst - Pensions PCMII Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. This project is related to TPR General Code of Practice (GCoP) which will come into force on 27/03/2024 and will oversee all pension contributions that are received from Employees and Employers (EE & ER). KEY DUTIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, SKILLS & EXPERIENCE Previous experience of working on Mandatory Change projects, Responsible for introducing Accuracy and Audit Checks to enhance pension contribution monitoring Collecting up-front payment information from employer (including salary, % contribution etc) to verify accuracy of contribution on receipt, Developing process/communication to report non-payments or inaccurate contributions to employees. TPR, and scheme members, Pensions Products charging protocols, processes, regulations - a good understanding of this, doesn't need to be an expert Exposure to pensions products charging protocols, processes, regulations, Good knowledge on how UK pension works - especially the charging mechanism, Experience in the Heritage Pension Products (sold 20+ years ago) would be hugely advantageous, Experience dealing with multiple pension products and platforms, Experience working with large UK pension providers, Experience delivering large scale (multi-million) change delivery projects in Life and Pensions sector, Solid background in Regulatory Change. BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Business Analyst - GI Insurance Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. As Business Analyst you will be support our insurance client on two of their current Innovation projects. KEY DUTIES/RESPONSIBILITIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Options development and recommendations to company management, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Act as a customer proxy for the development team during the development cycle of specific products, Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, Design and detail of user stories to a point where developers and technical teams can understand them, can develop them into their technical requirements through, conversations with the business, stakeholders and developers, Use development specifications to establish traceability from requirements to test cases, Designing potential solutions to problems and opportunities, Carrying out research and informing the design of the solution, Preparing and delivering report of findings to senior stakeholders and leadership, Managing risks, issues, with end-to-end impact assessment - mitigation. KEY SKILLS/EXPERIENCE Previous exposure to UK General Insurance ( Personal Lines, Claims, Commercial Lines). Understanding of insurance processes, ways of working, value chain, Excellent business analysis skills and ability to effectively assess requirements, scope capture, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations. BENEFITS As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Apr 16, 2024
Full time
Business Analyst - GI Insurance Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. As Business Analyst you will be support our insurance client on two of their current Innovation projects. KEY DUTIES/RESPONSIBILITIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Options development and recommendations to company management, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Act as a customer proxy for the development team during the development cycle of specific products, Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, Design and detail of user stories to a point where developers and technical teams can understand them, can develop them into their technical requirements through, conversations with the business, stakeholders and developers, Use development specifications to establish traceability from requirements to test cases, Designing potential solutions to problems and opportunities, Carrying out research and informing the design of the solution, Preparing and delivering report of findings to senior stakeholders and leadership, Managing risks, issues, with end-to-end impact assessment - mitigation. KEY SKILLS/EXPERIENCE Previous exposure to UK General Insurance ( Personal Lines, Claims, Commercial Lines). Understanding of insurance processes, ways of working, value chain, Excellent business analysis skills and ability to effectively assess requirements, scope capture, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations. BENEFITS As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Business Analyst - Pensions PCMII Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. This project is related to TPR General Code of Practice (GCoP) which will come into force on 27/03/2024 and will oversee all pension contributions that are received from Employees and Employers (EE & ER). KEY DUTIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, SKILLS & EXPERIENCE Previous experience of working on Mandatory Change projects, Responsible for introducing Accuracy and Audit Checks to enhance pension contribution monitoring Collecting up-front payment information from employer (including salary, % contribution etc) to verify accuracy of contribution on receipt, Developing process/communication to report non-payments or inaccurate contributions to employees. TPR, and scheme members, Pensions Products charging protocols, processes, regulations - a good understanding of this, doesn't need to be an expert Exposure to pensions products charging protocols, processes, regulations, Good knowledge on how UK pension works - especially the charging mechanism, Experience in the Heritage Pension Products (sold 20+ years ago) would be hugely advantageous, Experience dealing with multiple pension products and platforms, Experience working with large UK pension providers, Experience delivering large scale (multi-million) change delivery projects in Life and Pensions sector, Solid background in Regulatory Change. BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Apr 16, 2024
Full time
Business Analyst - Pensions PCMII Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. This project is related to TPR General Code of Practice (GCoP) which will come into force on 27/03/2024 and will oversee all pension contributions that are received from Employees and Employers (EE & ER). KEY DUTIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, SKILLS & EXPERIENCE Previous experience of working on Mandatory Change projects, Responsible for introducing Accuracy and Audit Checks to enhance pension contribution monitoring Collecting up-front payment information from employer (including salary, % contribution etc) to verify accuracy of contribution on receipt, Developing process/communication to report non-payments or inaccurate contributions to employees. TPR, and scheme members, Pensions Products charging protocols, processes, regulations - a good understanding of this, doesn't need to be an expert Exposure to pensions products charging protocols, processes, regulations, Good knowledge on how UK pension works - especially the charging mechanism, Experience in the Heritage Pension Products (sold 20+ years ago) would be hugely advantageous, Experience dealing with multiple pension products and platforms, Experience working with large UK pension providers, Experience delivering large scale (multi-million) change delivery projects in Life and Pensions sector, Solid background in Regulatory Change. BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Business Analyst - Insurance (App) Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside-in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. Purpose of the role We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. We are working to improve a wellbeing app with one of the largest UK insurers and need a Business Analyst with a strong background in app development and ideally, a background in insurance. Business Analyst duties Own and lead the functional requirements for wellbeing app. Identify where the key priorities are and focus on the short-term priorities but ensure that a plan in place for the longer term items that will work up the backlog. Break down the features, ensuring the tickets are written at the right level of detail and scope, signed off and shared with the business and platform teams in line with delivery plans. Support the IT teams in their story breakdown, ensuring the right outcomes are met and understanding interdependencies. Support PMs and SM ensuring we have a clear view of the delivery plans and where there are dependencies between multiple teams. Support team in planning & allocating tickets out among BA team for completion and tracking progress to plan. Engage with business and 3rd party suppliers to define the supplier requirements and understand where these may impact business requirements and plans. Good knowledge of IT platforms, able to identify the key stakeholders within these teams and engage with them to support the end to end delivery plans. Keys Skills or Experience Senior BA with a background in transformation or modernisation, ideally from the Life Insurance sector, Understanding of insurance processes, ways of working, value chain etc, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management skills, Self-starter, proactive, independently work and be responsible, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project Ability to work in a team but also work independently when required, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Apr 16, 2024
Full time
Business Analyst - Insurance (App) Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside-in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. Purpose of the role We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. We are working to improve a wellbeing app with one of the largest UK insurers and need a Business Analyst with a strong background in app development and ideally, a background in insurance. Business Analyst duties Own and lead the functional requirements for wellbeing app. Identify where the key priorities are and focus on the short-term priorities but ensure that a plan in place for the longer term items that will work up the backlog. Break down the features, ensuring the tickets are written at the right level of detail and scope, signed off and shared with the business and platform teams in line with delivery plans. Support the IT teams in their story breakdown, ensuring the right outcomes are met and understanding interdependencies. Support PMs and SM ensuring we have a clear view of the delivery plans and where there are dependencies between multiple teams. Support team in planning & allocating tickets out among BA team for completion and tracking progress to plan. Engage with business and 3rd party suppliers to define the supplier requirements and understand where these may impact business requirements and plans. Good knowledge of IT platforms, able to identify the key stakeholders within these teams and engage with them to support the end to end delivery plans. Keys Skills or Experience Senior BA with a background in transformation or modernisation, ideally from the Life Insurance sector, Understanding of insurance processes, ways of working, value chain etc, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management skills, Self-starter, proactive, independently work and be responsible, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project Ability to work in a team but also work independently when required, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations BENEFITS: As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Business Analyst - GI Insurance Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. As Business Analyst you will be support our insurance client on two of their current Innovation projects. KEY DUTIES/RESPONSIBILITIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Options development and recommendations to company management, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Act as a customer proxy for the development team during the development cycle of specific products, Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, Design and detail of user stories to a point where developers and technical teams can understand them, can develop them into their technical requirements through, conversations with the business, stakeholders and developers, Use development specifications to establish traceability from requirements to test cases, Designing potential solutions to problems and opportunities, Carrying out research and informing the design of the solution, Preparing and delivering report of findings to senior stakeholders and leadership, Managing risks, issues, with end-to-end impact assessment - mitigation. KEY SKILLS/EXPERIENCE Previous exposure to UK General Insurance ( Personal Lines, Claims, Commercial Lines). Understanding of insurance processes, ways of working, value chain, Excellent business analysis skills and ability to effectively assess requirements, scope capture, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations. BENEFITS As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Apr 16, 2024
Full time
Business Analyst - GI Insurance Wipro is an exciting organization to work for. In our first year entering, we ranked as a "Top Employer" as part of the Top Employer Institute annual listings, and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion . Banking and Financial Services is an area of strategic importance to Wipro, and we are poised to grow significantly in Europe enabling our customers with digital transformation, cloud adoption and other critical digital initiatives. As a trusted partner, we enable our customers adopt digital ways of working through IT and process transformations, increase agility and optimise cost through cloud adoption, automation and AI and drive effective data solutions. We work closely with our strategic partner ecosystem to add value to our customers though innovation and maximising value of existing or planned investments and assets. We do this through our unique blend of outside -in transformation and inside out transformation underpinned by portfolio of digital services and domain capabilities. ROLE PURPOSE We are Insurance and Life Insurance subject matter expert and advice provision and understand the insurance business from an end to end perspective - relevant lines of business, insurance products, processes, data used, systems, applications and infrastructure - all of the relevant technology landscape - including any third party suppliers and providers that the business is dependent on provision of analytical and problem solving; think 'out of the box' for improvements. As Business Analyst you will be support our insurance client on two of their current Innovation projects. KEY DUTIES/RESPONSIBILITIES Requirements and scope capture, Understanding and mapping of insurance processes, ways of working, value chain, Crafting of business requirements documents, Collection of data about an organisation's operations to improve its systems and processes, Process mapping the level required and agreed with the client - but so much so that these can be developed within the scope, time and budget agreed, Identifying problems and opportunities for change with the current business model, enabling processes, data and technology, Options development and recommendations to company management, Analysing the potential impact on the business of recommendations and creating business cases, Planning, developing and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives, Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes, use cases, demos, mock data etc), Act as a customer proxy for the development team during the development cycle of specific products, Analyse new change needs, change requests, new requirements from third parties and customers/clients, Translate requirements into functional and non-functional (performance) specifications, Develop BRDs - and other business requirements documentation as necessary with process, data and system mapping at required levels and layers, Design and detail of user stories to a point where developers and technical teams can understand them, can develop them into their technical requirements through, conversations with the business, stakeholders and developers, Use development specifications to establish traceability from requirements to test cases, Designing potential solutions to problems and opportunities, Carrying out research and informing the design of the solution, Preparing and delivering report of findings to senior stakeholders and leadership, Managing risks, issues, with end-to-end impact assessment - mitigation. KEY SKILLS/EXPERIENCE Previous exposure to UK General Insurance ( Personal Lines, Claims, Commercial Lines). Understanding of insurance processes, ways of working, value chain, Excellent business analysis skills and ability to effectively assess requirements, scope capture, Excellent written and oral communication, Facilitation skills and able to plan and conduct workshops, Good Stakeholder Management, Knowledge of Agile, Scrum and Kanban, Jira and confluence, concept of role of BA in an Agile project, Ability to quickly understand the Business processes and map them out, Excellent presentation skills/ visual representations. BENEFITS As the successful applicant you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. EQUAL OPPORTUNITIES Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Life Insurance
Management Consultant: Data Analytics Lead - Managing Principal (Senior Manager) Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. THE ROLE We are currently seeking a Data Analytics Lead to drive the strategy and growth of our industry recognised, and award-winning Data Practice. To be considered for this role you will be a respected authority in the analytics industry, with experience in helping to build and run an analytics consulting business. This is an exciting opportunity to join a growing team of multi-disciplinary data practitioners, who you will direct and collaborate with to develop new businesses and deliver cutting-edge analytics, data science and AI projects for top-tier Financial Services clients. You will play a key role in helping to direct and drive the growth of the data analytics capability, identifying business development opportunities on new and existing clients, and aiding the development of client proposals, and propositions. You will help to develop the UK Data Practice and support the broader Global Data Practice on industry changing topics such as Advanced Analytics, Artificial Intelligence, Intelligent Automation, and Machine Learning.Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture, and working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers voted us as the A-Team Best Consultancy in Data Management in 2021 and 2022, and value our ability to identify and develop top data talent. In addition to winning the Best Consultancy of the year 2022 in the British Banking Awards. AS A DATA ANALYTICS LEAD YOU WILL Identify and research business development opportunities on new or existing clients and aiding the development of client proposals and bids. Have a strong commercial focus, ability to develop client relationships, direct sales opportunities and develop data propositions. Build market networks and relationships, to enhance the market awareness of the UK Data Practice. Contribute to internally and externally facing innovation practice in your field Create a collaborative culture, driving talent development, provide mentoring and coaching for those developing their careers in data Be comfortable working across multiple projects and initiatives, driving the growth of new and existing data capabilities, engaging internal and external stakeholders. SKILLS & EXPERTISE 8+ years of consulting experience likely in a senior management or director position. Experience in spearheading new business opportunities. Understanding of common data concepts e.g., Data Strategy, Data Management, Data Governance, Data Architecture, Data Privacy, Data Literacy Expertise in one or more of the following Data Science, Analytics & AI concepts: Machine Learning, Business Intelligence, MLOps, Analytics operating models, AI development and operationalisation, Data & AI Ethics, Data Analysis Ability to develop working relationships with a wide variety of clients, from C-suite to technical resources, balancing conflicting priorities. Background managing business and technical teams to deliver projects of varying sizes, from incubating innovative products to delivering large scale productionised analytics and data science models. Essential experience working within Financial Services, Capital Markets, Insurance, or Wealth & Asset Management, in a data science, analytics and AI related role. Desired experience in programme execution, business analysis and change management - proven ability to shape, design, and manage the execution of data programmes. Experienced working in a multi-client environment that emphasises collaboration, and teamwork. Experienced in recruiting and developing teams. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clientsand employees Ongoing learning opportunities to help you acquire new skills or deepenexisting expertise A flat, non-hierarchical structure that will enable you to work with senior partnersand directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Apr 16, 2024
Full time
Management Consultant: Data Analytics Lead - Managing Principal (Senior Manager) Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to . We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. THE ROLE We are currently seeking a Data Analytics Lead to drive the strategy and growth of our industry recognised, and award-winning Data Practice. To be considered for this role you will be a respected authority in the analytics industry, with experience in helping to build and run an analytics consulting business. This is an exciting opportunity to join a growing team of multi-disciplinary data practitioners, who you will direct and collaborate with to develop new businesses and deliver cutting-edge analytics, data science and AI projects for top-tier Financial Services clients. You will play a key role in helping to direct and drive the growth of the data analytics capability, identifying business development opportunities on new and existing clients, and aiding the development of client proposals, and propositions. You will help to develop the UK Data Practice and support the broader Global Data Practice on industry changing topics such as Advanced Analytics, Artificial Intelligence, Intelligent Automation, and Machine Learning.Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture, and working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers voted us as the A-Team Best Consultancy in Data Management in 2021 and 2022, and value our ability to identify and develop top data talent. In addition to winning the Best Consultancy of the year 2022 in the British Banking Awards. AS A DATA ANALYTICS LEAD YOU WILL Identify and research business development opportunities on new or existing clients and aiding the development of client proposals and bids. Have a strong commercial focus, ability to develop client relationships, direct sales opportunities and develop data propositions. Build market networks and relationships, to enhance the market awareness of the UK Data Practice. Contribute to internally and externally facing innovation practice in your field Create a collaborative culture, driving talent development, provide mentoring and coaching for those developing their careers in data Be comfortable working across multiple projects and initiatives, driving the growth of new and existing data capabilities, engaging internal and external stakeholders. SKILLS & EXPERTISE 8+ years of consulting experience likely in a senior management or director position. Experience in spearheading new business opportunities. Understanding of common data concepts e.g., Data Strategy, Data Management, Data Governance, Data Architecture, Data Privacy, Data Literacy Expertise in one or more of the following Data Science, Analytics & AI concepts: Machine Learning, Business Intelligence, MLOps, Analytics operating models, AI development and operationalisation, Data & AI Ethics, Data Analysis Ability to develop working relationships with a wide variety of clients, from C-suite to technical resources, balancing conflicting priorities. Background managing business and technical teams to deliver projects of varying sizes, from incubating innovative products to delivering large scale productionised analytics and data science models. Essential experience working within Financial Services, Capital Markets, Insurance, or Wealth & Asset Management, in a data science, analytics and AI related role. Desired experience in programme execution, business analysis and change management - proven ability to shape, design, and manage the execution of data programmes. Experienced working in a multi-client environment that emphasises collaboration, and teamwork. Experienced in recruiting and developing teams. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clientsand employees Ongoing learning opportunities to help you acquire new skills or deepenexisting expertise A flat, non-hierarchical structure that will enable you to work with senior partnersand directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
Apr 15, 2024
Full time
Head of Data and Tech - Workplace page is loaded Head of Data and Tech - Workplace Apply locations London time type Full time posted on Posted Yesterday job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: This role will be a member of the Workplace Executive committee, being the voice and shaping the data and technology direction for Workplace, within the context of the Landsec group. Works across the Workplace business areas to guide and deliver data and technology (products, systems and services), make investment plans and drive realisation of value. Responsible for maintaining and optimising business operations to support the current Workplace business model. The role will have a particular emphasis on building long-term, strategic relationships with senior stakeholders to ensure that technology enabled change is delivered in a way that aligns with wider group strategy Salary: Competitive The Team: This is a new role that has been created to support data and technology leadership oversight for Landsec's Workplace business. In Workplace we develop, own and manage offices that meet the evolving needs of occupiers ranging from global corporates to small, fast growing businesses. Demand for high quality, sustainable office space is healthy and our track record and deep relationships with occupiers, local authorities and partners alike underpin our competitive advantage. This means we are able to source, envision and deliver complex projects in a way that few can match. What you will be responsible for: Define the Workplace technology strategy for this business area, in line with global Landsec technology strategy. Define, own and deliver portfolio roadmaps for Workplace business areas, in alignment with the business strategy. Prepare and participate in business planning to agree annual budgets for Workplace D&T. Operating in a cross functional matrix team structure, encouraged by project demand, potential direct line management of delivery manager(s), portfolio or programme teams, business architecture, business analysts disciplines, and dotted line management of solution architects, data engineers and building engineers. Delivering data and technology solutions Working collaboratively with the Group Enterprise Architecture (EA) function, Group technical disciplines (data, building engineering, platforms) and business SME's on the development of new products, product enhancements and product redesign. In partnership with the Group EA function, explore how mainstream and emerging technologies can be used to advance business strategy and optimise business operations. Working collaboratively with the Group Cybersecurity function to ensure secure by design for any new initiatives, supporting in-flight cyber programmes and ensuring security of data and technology estate at all times. Business services and Application management Ensure key workplace business services are operating within SLA, meeting end user needs. Ownership all Workplace applications that support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB / central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring technology applications, services, systems and equipment. Manage technology vendors for the software and hardware procured. Negotiating and managing vendor contracts to cost, safety and performance standards. Risk management Ensuring that the appropriate risk assessments are made when introducing new information and operational technology into Landsec. Setting up risk management actions so that internal and external systems are safe and secure. Performance management and central reporting Provide regular reporting on portfolio, support, vendor and financial / budget performance. Report on key controls performance Your skills, experience and qualifications: Essential criteria Real estate background - experience in delivering solutions across the real estate value chain i.e., to support development, marketing, operate assets etc. e.g., exposure to building. information modelling, or working with smart building technology and building management systems. Experience in delivering insight initiatives - e.g., on assets, tenants, occupiers through diagnostic, descriptive, predictive or prescriptive analytics approaches. Waterfall and agile ways of working - scrum, kanban etc., managing cross functional teams with disciplines across engineering, architecture, project management, etc. Desirable Exposure to AI / GenAI / machine learning in delivering real estate tech solutions etc. Experience in delivering business to business, direct to consumer digital platforms. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview . click apply for full job details
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. What you'll be doing Joining a cross-functional product squad and collaborating with a mix of engineers, designers, analysts and other disciplines to develop features that enhance our users' financial health. Collaborating with other senior peers in your squad and pillar to provide technical insight into upcoming work, and leading the delivery by helping pull everyone together to get it shipped. Mentoring colleagues to help them grow as engineers and actively supporting their development. Working on our Ruby on Rails monolith, building data models, APIs, and business logic services. Delivering your work using agile methodologies and tools like tests, observability, AB-tests, and feature flags. Analyzing data to identify problems and generate new ideas, using various sources such as our database, application logs, and user research data. Supporting colleagues through in-hours support and optionally joining the compensated out-of-hours on-call rotation. Contributing to cross-cutting concerns that improve our engineering efforts. Taking part in shaping the work of your squad beyond technical aspects, participating in product ideation, user research, design reviews, retrospectives, and more. Here are some examples, big and small, of the kinds of product feature work our engineers have taken part in over the last year: Building a secured credit card Launching new budget analysis features implementing pricing experiments for subscriptions Want to hear more from our engineers? Check out Magda's blog post. About you You are passionate about making a positive difference in society by improving the financial health of our users. You align with our company values and engineering principles , which drive our ways of working and software delivery. As this is a SE3-SE4 position as described in our public progression framework we're looking for someone who has at least 4 years industry experience of using Ruby on Rails. If it's not quite that much, maybe you want to look at our standard Backend role . What do you get for all your hard work? A competitive compensation package (£90,034 - £109,763 base + equity for SE4 £71,774 - £90,035 base + equity for SE3) . You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best! We can consider fully-remote candidates for SE4 level - for our remote employees we'll cover your travel to the London office every term (every four months). Other benefits; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. If you're an existing user, you'll still have access to the app. But some features won't be available. Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. For more info on next steps, please visit our Engineering Interview process page:
Apr 15, 2024
Full time
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. What you'll be doing Joining a cross-functional product squad and collaborating with a mix of engineers, designers, analysts and other disciplines to develop features that enhance our users' financial health. Collaborating with other senior peers in your squad and pillar to provide technical insight into upcoming work, and leading the delivery by helping pull everyone together to get it shipped. Mentoring colleagues to help them grow as engineers and actively supporting their development. Working on our Ruby on Rails monolith, building data models, APIs, and business logic services. Delivering your work using agile methodologies and tools like tests, observability, AB-tests, and feature flags. Analyzing data to identify problems and generate new ideas, using various sources such as our database, application logs, and user research data. Supporting colleagues through in-hours support and optionally joining the compensated out-of-hours on-call rotation. Contributing to cross-cutting concerns that improve our engineering efforts. Taking part in shaping the work of your squad beyond technical aspects, participating in product ideation, user research, design reviews, retrospectives, and more. Here are some examples, big and small, of the kinds of product feature work our engineers have taken part in over the last year: Building a secured credit card Launching new budget analysis features implementing pricing experiments for subscriptions Want to hear more from our engineers? Check out Magda's blog post. About you You are passionate about making a positive difference in society by improving the financial health of our users. You align with our company values and engineering principles , which drive our ways of working and software delivery. As this is a SE3-SE4 position as described in our public progression framework we're looking for someone who has at least 4 years industry experience of using Ruby on Rails. If it's not quite that much, maybe you want to look at our standard Backend role . What do you get for all your hard work? A competitive compensation package (£90,034 - £109,763 base + equity for SE4 £71,774 - £90,035 base + equity for SE3) . You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best! We can consider fully-remote candidates for SE4 level - for our remote employees we'll cover your travel to the London office every term (every four months). Other benefits; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. If you're an existing user, you'll still have access to the app. But some features won't be available. Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. For more info on next steps, please visit our Engineering Interview process page:
W e strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. Recently, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The team You'll join the existing data science function here at Cleo; a thoughtful and collaborative team of dedicated data scientists, ML engineers, and analysts with significant industry experience that is at the heart of everything we do at Cleo. You'll build and deploy production models that developers will feed directly into the product. This position is essential in the expansion of both product and business. We are highly data driven, whether that be understanding natural language, deriving insights from financial data, or determining which financial product is best suited to a user. We have interesting problems to solve on an ever-increasing scale You'll be working on a hugely impactful workstream, focused on the decisioning process that underpins our Cash Advance product. You'll be working on business critical projects that influence our lending policies and impact the users that utilise this feature. The team focuses on understanding user's cashflow, including payment data and risk profiles - this data is then modelled to work out credit risk for each user. Check out this blog on how data science makes Cleo, Cleo. What you'll be doing Improving our current machine learning models. Exploring alternative modelling approaches, including deep learning. Finding opportunities for model and product improvements in Cleo's extensive datasets of transactions, bank balances, and customer behaviour. Understanding core problems faced by our Payments & Lending team and leading the team to overcome them - this could include understanding user's solvency, customer segmentation, payment processing, and more! Impacting Cleo's bottom line through improving our eligibility and decisioning systems. You'll be responsible for people management of the data scientists & ML engineers in your squads, coaching and developing them to deliver on the roadmap. You'll build out the headcount plan and will be responsible for all hiring and team development within your area to support our growth. If you want to hear more from the Data Science team, check out Laurence's blog post. About you Extensive experience in data science or related roles, including direct line management experience. Ability to write production quality code in Python and SQL. Experience deploying machine learning / deep learning algorithms into production. Experience conducting A/B experiments & measuring impact. Good understanding of classifier models. A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner. Habits of keeping abreast of the latest research and experimenting productively with new technologies. Experience leading data science initiatives and taking ownership of services or models. Experience proactively influencing the ML roadmap, driving new ideas with impact. Nice to haves Experience with containers and container orchestration: Kubernetes, Docker, and/or Mesos, including lifecycle management of containers Experience working with AWS technologies such as EC2, S3, Sagemaker What do you get for all your hard work? Salary banding can be seen here . You'll also have equity options. You can view our progression framework and salary bandings here: This role will be at the DS4-DS5 banding. Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You'll have our support in everything you do. But more importantly, you'll have our trust. We treat you as humans first, employees second. Because we can't fight for the world's financial health, if we're not healthy ourselves. This means the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks. Other benefits include; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension in the UK Performance reviews every 8 months, Generous pay increases for high performers and for high-growth team members Equity top ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. Check out this page for more information.
Apr 15, 2024
Full time
W e strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. Recently, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The team You'll join the existing data science function here at Cleo; a thoughtful and collaborative team of dedicated data scientists, ML engineers, and analysts with significant industry experience that is at the heart of everything we do at Cleo. You'll build and deploy production models that developers will feed directly into the product. This position is essential in the expansion of both product and business. We are highly data driven, whether that be understanding natural language, deriving insights from financial data, or determining which financial product is best suited to a user. We have interesting problems to solve on an ever-increasing scale You'll be working on a hugely impactful workstream, focused on the decisioning process that underpins our Cash Advance product. You'll be working on business critical projects that influence our lending policies and impact the users that utilise this feature. The team focuses on understanding user's cashflow, including payment data and risk profiles - this data is then modelled to work out credit risk for each user. Check out this blog on how data science makes Cleo, Cleo. What you'll be doing Improving our current machine learning models. Exploring alternative modelling approaches, including deep learning. Finding opportunities for model and product improvements in Cleo's extensive datasets of transactions, bank balances, and customer behaviour. Understanding core problems faced by our Payments & Lending team and leading the team to overcome them - this could include understanding user's solvency, customer segmentation, payment processing, and more! Impacting Cleo's bottom line through improving our eligibility and decisioning systems. You'll be responsible for people management of the data scientists & ML engineers in your squads, coaching and developing them to deliver on the roadmap. You'll build out the headcount plan and will be responsible for all hiring and team development within your area to support our growth. If you want to hear more from the Data Science team, check out Laurence's blog post. About you Extensive experience in data science or related roles, including direct line management experience. Ability to write production quality code in Python and SQL. Experience deploying machine learning / deep learning algorithms into production. Experience conducting A/B experiments & measuring impact. Good understanding of classifier models. A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner. Habits of keeping abreast of the latest research and experimenting productively with new technologies. Experience leading data science initiatives and taking ownership of services or models. Experience proactively influencing the ML roadmap, driving new ideas with impact. Nice to haves Experience with containers and container orchestration: Kubernetes, Docker, and/or Mesos, including lifecycle management of containers Experience working with AWS technologies such as EC2, S3, Sagemaker What do you get for all your hard work? Salary banding can be seen here . You'll also have equity options. You can view our progression framework and salary bandings here: This role will be at the DS4-DS5 banding. Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You'll have our support in everything you do. But more importantly, you'll have our trust. We treat you as humans first, employees second. Because we can't fight for the world's financial health, if we're not healthy ourselves. This means the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks. Other benefits include; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension in the UK Performance reviews every 8 months, Generous pay increases for high performers and for high-growth team members Equity top ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. Check out this page for more information.
Global asset management business seeks a European Head of Security Engineering and Architecture. The team is currently 14 people and it consists mainly of security engineers (with just a small security architecture sub team). The team is responsible for designing, implementing and maintaining security technologies across the organisation in the European region. The role will require you to manage the team and their workload across several different large scale projects. Current projects include an authentication project (AuthO) and a separate project to build a bespoke piece of software in React which will be rolled out globally across the organisation. The cloud estate is in AWS and the team is responsible for providing expert technical support and ensuring that the cloud environment is operating reliably. The successful candidate will have a background in Software Engineering and IT delivery before moving into Security and progressing into a senior role. You should have team management experience, and strong AWS skills. Ideally you will have worked in a banking or financial services firm previously, and will be used to working with both business and regulatory needs. Experience with authentication systems is beneficial. You should have vision, experience of managing senior stakeholders, and strong influencing, persuading and collaboration soft skills. Hybrid working (3 days in London office) available, base salary £150-180k + 30% bonus + excellent benefits. Apply for this job We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Sophie Spencer - Security Architecture and Engineering This financial services sector business is seeking to hire a Technology Testing Lead to cover a p View job & apply Business Continuity and Operational Resilience Senior Analyst Location: London Job type: Permanent Sector: Banking This International Bank has a unique opportunity for an experienced Business Continuity and Opera View job & apply Crisis Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Crisis M View job & apply Location: London Salary: Up to £126k per year + package Job type: Contract Sector: Banking Senior IT Risk Manager required for a market-leading financial services firm. The role will be fo View job & apply Information Security Manager - FTC Location: Hybrid-WFH/London 3 days a week Job type: Contract Senior Information Security Manager required for a market-leading bank. The role will be focused View job & apply Information Security Analyst Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Information Security Analyst required for market-leading financial services firm. The role be foc View job & apply Application Security Engineer Location: Remote Salary: £60,000 + up to 20% bonus Job type: Permanent FTSE listed financial services firm is seeking a Security Engineer to work with their team of dev View job & apply Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Sector: Insurance IT Risk Analyst required for market leading financial services firm. The role will focus on the D View job & apply Operational Resilience Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Operatio View job & apply Information Security Governance Lead Location: Hybrid - WFH/City of London 2 days a week Job type: Contract Information Security Governance Lead required for global financial services firm. The role will b Show details Accept all Strictly necessary Performance Targeting Strictly necessary Performance Targeting _gat_UA 1 1 minute This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 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Apr 15, 2024
Full time
Global asset management business seeks a European Head of Security Engineering and Architecture. The team is currently 14 people and it consists mainly of security engineers (with just a small security architecture sub team). The team is responsible for designing, implementing and maintaining security technologies across the organisation in the European region. The role will require you to manage the team and their workload across several different large scale projects. Current projects include an authentication project (AuthO) and a separate project to build a bespoke piece of software in React which will be rolled out globally across the organisation. The cloud estate is in AWS and the team is responsible for providing expert technical support and ensuring that the cloud environment is operating reliably. The successful candidate will have a background in Software Engineering and IT delivery before moving into Security and progressing into a senior role. You should have team management experience, and strong AWS skills. Ideally you will have worked in a banking or financial services firm previously, and will be used to working with both business and regulatory needs. Experience with authentication systems is beneficial. You should have vision, experience of managing senior stakeholders, and strong influencing, persuading and collaboration soft skills. Hybrid working (3 days in London office) available, base salary £150-180k + 30% bonus + excellent benefits. Apply for this job We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Sophie Spencer - Security Architecture and Engineering This financial services sector business is seeking to hire a Technology Testing Lead to cover a p View job & apply Business Continuity and Operational Resilience Senior Analyst Location: London Job type: Permanent Sector: Banking This International Bank has a unique opportunity for an experienced Business Continuity and Opera View job & apply Crisis Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Crisis M View job & apply Location: London Salary: Up to £126k per year + package Job type: Contract Sector: Banking Senior IT Risk Manager required for a market-leading financial services firm. The role will be fo View job & apply Information Security Manager - FTC Location: Hybrid-WFH/London 3 days a week Job type: Contract Senior Information Security Manager required for a market-leading bank. The role will be focused View job & apply Information Security Analyst Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Information Security Analyst required for market-leading financial services firm. The role be foc View job & apply Application Security Engineer Location: Remote Salary: £60,000 + up to 20% bonus Job type: Permanent FTSE listed financial services firm is seeking a Security Engineer to work with their team of dev View job & apply Location: Hybrid-WFH/City of London 2 days a week Job type: Contract Sector: Insurance IT Risk Analyst required for market leading financial services firm. The role will focus on the D View job & apply Operational Resilience Manager Location: London Job type: Permanent Sector: Commerce and Industry This world-renowned media organization has a unique opportunity for a highly experienced Operatio View job & apply Information Security Governance Lead Location: Hybrid - WFH/City of London 2 days a week Job type: Contract Information Security Governance Lead required for global financial services firm. The role will b Show details Accept all Strictly necessary Performance Targeting Strictly necessary Performance Targeting _gat_UA 1 1 minute This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. Recite_Session 1 day Accesibility tool bar Recite.Persist 1 day Accessibility tool bar Recite.Preferences 1 day Accessibility tool bar CLID 1 year This cookie is usually set by Dstillery to enable sharing media content to social media. It may also gather information on website visitors when they use social media to share website content from the page visited. _gcl_au Google LLC 3 months Used by Google AdSense for experimenting with advertisement efficiency across websites using their services SM .c.clarity.ms Session This is a Microsoft MSN 1st party cookie which we use to measure the use of the website for internal analytics.
Harnham - Data & Analytics Recruitment
Manchester, Lancashire
SENIOR BI ANALYST MANCHESTER X 1 A WEEK £35,000-£39,000 +BENEFITS THE COMPANY This financial services company has been running for over 150 years and specialised in providing products across ISAs, insurance, and saving schemes. They have over 85,000 members and as a business has seen some strong organic growth over the last year. The company has a family feel, and collaborative environment and steers away from the corporate feel of an FS business. THE ROLE As a Senior BI Analyst, you will sit in a small but collaborative team. Some of your main responsibilities will be: Support the transition of a data lake migration - everything moving across to Power BI. Creation of Power BI reports for various stakeholders across the business. Support the Junior BI Analyst on tasks. Communicating needs with the wider business and ensuring dashboards are delivered for these needs. YOUR SKILLS AND EXPERIENCE A successful Senior BI Analyst will have: Good SQL skills with proven commercial experience. Experience in data visualisation, Power BI is ideal but can consider Tableau, Looker, etc. Excellent communication skills, with a strong personality and ability to communicate with internal and external stakeholders - this is a must. THE BENEFITS A salary of £35,000-£39,000. Flexible working with 4 days WFH optional. 26 days annual leave. 4pm Friday finishes! Great work culture and environment - great to develop and learn. HOW TO APPLY Please register your interest by sending your CV to Lydia via the apply link on this page.
Apr 13, 2024
Full time
SENIOR BI ANALYST MANCHESTER X 1 A WEEK £35,000-£39,000 +BENEFITS THE COMPANY This financial services company has been running for over 150 years and specialised in providing products across ISAs, insurance, and saving schemes. They have over 85,000 members and as a business has seen some strong organic growth over the last year. The company has a family feel, and collaborative environment and steers away from the corporate feel of an FS business. THE ROLE As a Senior BI Analyst, you will sit in a small but collaborative team. Some of your main responsibilities will be: Support the transition of a data lake migration - everything moving across to Power BI. Creation of Power BI reports for various stakeholders across the business. Support the Junior BI Analyst on tasks. Communicating needs with the wider business and ensuring dashboards are delivered for these needs. YOUR SKILLS AND EXPERIENCE A successful Senior BI Analyst will have: Good SQL skills with proven commercial experience. Experience in data visualisation, Power BI is ideal but can consider Tableau, Looker, etc. Excellent communication skills, with a strong personality and ability to communicate with internal and external stakeholders - this is a must. THE BENEFITS A salary of £35,000-£39,000. Flexible working with 4 days WFH optional. 26 days annual leave. 4pm Friday finishes! Great work culture and environment - great to develop and learn. HOW TO APPLY Please register your interest by sending your CV to Lydia via the apply link on this page.
Cyber Security Analyst - Threat Intelligence - Permanent full time role with global financial services company - Joining a cyber security team of over 100 professionals - Salary up to £75,000 plus bonus, excellent pension scheme, private medical insurance and genuine career progression opportunity A leading global financial company is looking for a Cyber Threat Intelligence Analyst to join its London team. This is a fantastic opportunity to join a company who invest heavily in the latest cyber security technology. Day to day duties will include: - Threat intelligence - analysing and researching of threats and vulnerabilities to understand what will effect the business and what remediation activities should take place - Intel briefings and reporting to senior teams within the organisation - Deliver data driven insights on current and evolving threats - Insider threat /forensics assessment - Develop approaches for leveraging commercial and open-source resources to perform comprehensive research and analysis on current and evolving cyber threats. To be considered suitable for the role you will need to have the following skills and experience: - Strong communication skills - Background in cyber security threat intelligence - Operational knowledge on the effects of cyber attacks and threats - Strong ability to investigate risks and threats - Understanding of frameworks and tools such as MITRE ATT&CK Framework, the Cyber Kill Chain, and the Diamond Model of Intrusion Analysis. - Any experience with scripting would be seen as an advantage but is not essential
Apr 13, 2024
Full time
Cyber Security Analyst - Threat Intelligence - Permanent full time role with global financial services company - Joining a cyber security team of over 100 professionals - Salary up to £75,000 plus bonus, excellent pension scheme, private medical insurance and genuine career progression opportunity A leading global financial company is looking for a Cyber Threat Intelligence Analyst to join its London team. This is a fantastic opportunity to join a company who invest heavily in the latest cyber security technology. Day to day duties will include: - Threat intelligence - analysing and researching of threats and vulnerabilities to understand what will effect the business and what remediation activities should take place - Intel briefings and reporting to senior teams within the organisation - Deliver data driven insights on current and evolving threats - Insider threat /forensics assessment - Develop approaches for leveraging commercial and open-source resources to perform comprehensive research and analysis on current and evolving cyber threats. To be considered suitable for the role you will need to have the following skills and experience: - Strong communication skills - Background in cyber security threat intelligence - Operational knowledge on the effects of cyber attacks and threats - Strong ability to investigate risks and threats - Understanding of frameworks and tools such as MITRE ATT&CK Framework, the Cyber Kill Chain, and the Diamond Model of Intrusion Analysis. - Any experience with scripting would be seen as an advantage but is not essential
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The role We're looking for a brilliant Frontend React Native Engineer with an eye for UI/UX design to join us on our mission to fight for the world's financial health. You'll be joining a team of adaptable, creative and product-focused engineers who ship working software. We understand our customers, we understand their pain, and we are passionate about helping them. View how we run our Engineering Interview process. What you'll be doing Want to hear it directly from the team? Check out Nacho's blog post. Joining a cross-functional product squad with a mix of frontend engineers, designers, UX writers, backend engineers, data analysts and others to develop features that improve our users' financial health Collaborating with other leaders in your squad and pillar to provide technical insight into upcoming feature work, and leading the delivery of work by helping pull everyone together to get it shipped Mentoring your colleagues to help them become the best engineers they can be. You intentionally take time to share your skills and experiences with them and actively support their growth Working on our React Native application, building out amazing experiences for our users which bring financial health to life in the unique Cleo tone of voice. Writing automated tests alongside your code to give us the confidence to ship it Using AB-Tests, feature flags and other tools that let us iterate quickly Using data to dig into user journeys, detecting problems and helping to optimise the Cleo experience Being part of the rota for our weekly app releases to the Apple and Google app stores Getting involved in cross-cutting concerns that lift our entire engineering effort with the rest of the frontend chapter Taking part in shaping all the work your squad does, not just the technical parts. Delivery is a team sport, and we encourage everyone at Cleo to share their ideas, so you can expect to be involved in product ideation sessions, user research calls, design reviews, retrospectives, ways of working sessions, product demos, OKR reviews. Here are some examples, big and small, of the kinds of product feature work our engineers have taken part in over the last year: Building a secured credit card from scratch to help our users improve their credit scores without changing their habits. Launching our new budget rewind feature to help users understand their pay-cycle and provide them with better analysis of how they got on with their budget. Adding discount plans and tiering options to our subscriptions so we can experiment with the best pricing for different types of users. Whichever squad and part of the business you land in, you will be shipping changes multiple times a week to our hundreds of thousands of active users and seeing your work having a material impact on the financial health of those most in need. About you Firstly, and most importantly, all of the above sounds exciting to you and you want to make a positive difference in society by improving the financial health of our users worldwide. You've also read our company values and engineering principles which drive our ways of working and help us deliver working software to our users, learn what works and iterate quickly to improve it. You share and embrace these opinions and are passionate about using them to deliver value. For this frontend focused role, we also have some specific asks: As this is an SE4 position we're looking for someone who has strong industry experience of using React Native / React with TypeScript for a minimum of 4 years. If it's not quite that much then maybe you want to look at our standard Frontend role. As your work will primarily involve working on features for our mobile apps, we'd either like to see some proven experience in this area or a genuine passion for moving into the mobile app space. Why should I apply? There's a clear engineering career growth framework. Whether you want to develop your career as a sole contributor or head down the engineering management track, you can grow with us! You'll be joining an open and collaborative team where you'll be heard and get to make a difference You'll be joining a team of respected frontend engineers Work where you work best We're a globally distributed team. If you live in London, we'd love you to spend one day a week in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Work when you work best we have flexible hours to enable you to work at your best What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best! We can consider fully-remote candidates for SE4 level - for our remote employees we'll cover your travel to the London office every term (every four months). Other benefits; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future.
Apr 12, 2024
Full time
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. About Cleo Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being. Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups , and we were crowned the 'Hottest Tech Scaleup' at the Europas. Follow us on LinkedIn to keep up to date with new product features and insights from the team. The role We're looking for a brilliant Frontend React Native Engineer with an eye for UI/UX design to join us on our mission to fight for the world's financial health. You'll be joining a team of adaptable, creative and product-focused engineers who ship working software. We understand our customers, we understand their pain, and we are passionate about helping them. View how we run our Engineering Interview process. What you'll be doing Want to hear it directly from the team? Check out Nacho's blog post. Joining a cross-functional product squad with a mix of frontend engineers, designers, UX writers, backend engineers, data analysts and others to develop features that improve our users' financial health Collaborating with other leaders in your squad and pillar to provide technical insight into upcoming feature work, and leading the delivery of work by helping pull everyone together to get it shipped Mentoring your colleagues to help them become the best engineers they can be. You intentionally take time to share your skills and experiences with them and actively support their growth Working on our React Native application, building out amazing experiences for our users which bring financial health to life in the unique Cleo tone of voice. Writing automated tests alongside your code to give us the confidence to ship it Using AB-Tests, feature flags and other tools that let us iterate quickly Using data to dig into user journeys, detecting problems and helping to optimise the Cleo experience Being part of the rota for our weekly app releases to the Apple and Google app stores Getting involved in cross-cutting concerns that lift our entire engineering effort with the rest of the frontend chapter Taking part in shaping all the work your squad does, not just the technical parts. Delivery is a team sport, and we encourage everyone at Cleo to share their ideas, so you can expect to be involved in product ideation sessions, user research calls, design reviews, retrospectives, ways of working sessions, product demos, OKR reviews. Here are some examples, big and small, of the kinds of product feature work our engineers have taken part in over the last year: Building a secured credit card from scratch to help our users improve their credit scores without changing their habits. Launching our new budget rewind feature to help users understand their pay-cycle and provide them with better analysis of how they got on with their budget. Adding discount plans and tiering options to our subscriptions so we can experiment with the best pricing for different types of users. Whichever squad and part of the business you land in, you will be shipping changes multiple times a week to our hundreds of thousands of active users and seeing your work having a material impact on the financial health of those most in need. About you Firstly, and most importantly, all of the above sounds exciting to you and you want to make a positive difference in society by improving the financial health of our users worldwide. You've also read our company values and engineering principles which drive our ways of working and help us deliver working software to our users, learn what works and iterate quickly to improve it. You share and embrace these opinions and are passionate about using them to deliver value. For this frontend focused role, we also have some specific asks: As this is an SE4 position we're looking for someone who has strong industry experience of using React Native / React with TypeScript for a minimum of 4 years. If it's not quite that much then maybe you want to look at our standard Frontend role. As your work will primarily involve working on features for our mobile apps, we'd either like to see some proven experience in this area or a genuine passion for moving into the mobile app space. Why should I apply? There's a clear engineering career growth framework. Whether you want to develop your career as a sole contributor or head down the engineering management track, you can grow with us! You'll be joining an open and collaborative team where you'll be heard and get to make a difference You'll be joining a team of respected frontend engineers Work where you work best We're a globally distributed team. If you live in London, we'd love you to spend one day a week in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Work when you work best we have flexible hours to enable you to work at your best What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility : We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best! We can consider fully-remote candidates for SE4 level - for our remote employees we'll cover your travel to the London office every term (every four months). Other benefits; Check out our new benefits package here: 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) 6% employer-matched pension Company-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team members Equity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill And many more! UK App access: The Cleo app is no longer downloadable in the UK. If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future.
We are looking for a consultative, dynamic and inquisitive Sales Analyst to join our Health & Benefits (H&B) practice in GB and support our sales function by compiling and analysing data to improve sales governance, processes, reporting and forecasting. The successful candidate must have experience of working with Microsoft Dynamic. The objectives of the role will be to analyse key operational activities across sales and client management within our Health & Benefits practice. Key elements of this role include: Consultative approach with recurring "check-ins" with sales managers/consultants to ascertain how sales opportunities are tracking against plan and identify any problems for internal review and problem solving. CRM sales champion for H&B GB; liaising with central client relationship (CRM) and H&B country/region sales and providing training to sales consultants. Power BI champion for H&B GB to provide sales reporting and MI. Sales campaigns/events champion to provide support and analysis. Collaboration with other departments and senior colleagues to identify business-wide goals and potential. Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell process. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Provide input to significant business changes which will have an impact on sales forecasting and revenue reconciliation in H&B GB. Undertake business testing/UAT for new instances or functionality changes which impact H&B GB sales. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Ad-Hod tasks as requested by Senior Management. What can we offer you? The opportunity to develop a broad range of skills, working alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Office location: This role will be based out of our London office (Tuesday and Thursday) working hybrid. The Requirements Strong verbal communication skills with a consultative approach and strong written communication skills Experience of sales analysis within a financial services company Strong knowledge of word processing, spreadsheet, database and presentation software - Must have experience of Microsoft Dynamic and ideally Power BI Experience of working in a sales environment within the Financial Services dealing with large volumes of data Sales analysis experience within Health and Benefits would be a distinct advantage Advanced problem-solving and analytical skills High level of organisation and detail-orientation Strong work ethic and willingness to take initiative Good attitude toward teamwork as well as the ability to work independently Demonstrated ability to multi-task and prioritise Excellent time management skills At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Apr 12, 2024
Full time
We are looking for a consultative, dynamic and inquisitive Sales Analyst to join our Health & Benefits (H&B) practice in GB and support our sales function by compiling and analysing data to improve sales governance, processes, reporting and forecasting. The successful candidate must have experience of working with Microsoft Dynamic. The objectives of the role will be to analyse key operational activities across sales and client management within our Health & Benefits practice. Key elements of this role include: Consultative approach with recurring "check-ins" with sales managers/consultants to ascertain how sales opportunities are tracking against plan and identify any problems for internal review and problem solving. CRM sales champion for H&B GB; liaising with central client relationship (CRM) and H&B country/region sales and providing training to sales consultants. Power BI champion for H&B GB to provide sales reporting and MI. Sales campaigns/events champion to provide support and analysis. Collaboration with other departments and senior colleagues to identify business-wide goals and potential. Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell process. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Provide input to significant business changes which will have an impact on sales forecasting and revenue reconciliation in H&B GB. Undertake business testing/UAT for new instances or functionality changes which impact H&B GB sales. Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement. Ad-Hod tasks as requested by Senior Management. What can we offer you? The opportunity to develop a broad range of skills, working alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including; a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options. Office location: This role will be based out of our London office (Tuesday and Thursday) working hybrid. The Requirements Strong verbal communication skills with a consultative approach and strong written communication skills Experience of sales analysis within a financial services company Strong knowledge of word processing, spreadsheet, database and presentation software - Must have experience of Microsoft Dynamic and ideally Power BI Experience of working in a sales environment within the Financial Services dealing with large volumes of data Sales analysis experience within Health and Benefits would be a distinct advantage Advanced problem-solving and analytical skills High level of organisation and detail-orientation Strong work ethic and willingness to take initiative Good attitude toward teamwork as well as the ability to work independently Demonstrated ability to multi-task and prioritise Excellent time management skills At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Job Title: Digital Analyst Employment: Permanent, Part Time, Full Time, Job Share option available Salary: Dependent on Experience Location: Remote Working Ageas have an exciting opportunity for a Digital Analyst to join our Digital Marketing team. Our successful candidate will work closely with our User Experience experts, Digital Designer, Digital Journey Manager and Lead Digital Analyst. They will be responsible for using our analytics tools to identify opportunities and provide actionable insights for journey improvements to benefit our customers and our commercial success. They will lead on reporting, analysis and insight across our digital journeys. Working with the Lead Digital Analyst they will provide best in class business analytics by maintaining the accuracy of the data in our digital analytics platforms and tagging solutions. Your responsibilities will include: Analysing digital data sources such as Google Analytics and Sessioncam to produce commercially focused optimisation recommendations for our digital journeys Designing, building and deploying reports, dashboards and analytical solutions using best practise design and visualisation techniques Supporting the Digital Marketing team in the measurement of digital media campaign performance and making data led recommendations Assisting with deployment and leading on measurement and reporting for all MVT optimisation activity Ensuring the accuracy of the analytics and tagging solutions and identifying opportunities for improvements Managing relationships with digital media partners and presenting opportunities to establish new relationships. What you will need to succeed as our Digital Analyst: An undergraduate degree in a numerate or business discipline Extensive experience using web analytics platforms such as Google Analytics, Adobe Analytics, Sessioncam Expertise in building dashboards and data visualisations through, but not limited to, Excel, Google Data Studio, Tableau, Power BI Experience of MVT optimisation and tools such as VWO and Google Optimise Excellent interpersonal and communication skills, able to build productive relationships both internally and externally Highly commercial outlook with exceptional problem solving, analytical and numerical skills Be a self-starter and team player, with ability to work autonomously and prioritise efforts on the things that matter most for customers and our business If you have the following this would be a huge bonus: Experience with Tag Management using Tag Manager tools Experience working in agile environments and use of appropriate tools Experience in Financial Services Here are some of the benefits you can enjoy within the Digital Analyst role in Bournemouth: Remote first working environment, meaning you can choose to work from home 60% of the time. A competitive pension for which Ageas will pay twice the amount. Generous amount of holidays with the option to buy up to 5 additional days. Annual Salary review. Discretionary annual bonus based on personal and company performance. Life assurance of 4 x salary with the option to flex up. Return to work programme scheme. Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner ). Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. About : With a history of almost 200 years we pride ourselves on being a leading provider of award-winning insurance solutions in the UK. We've scooped a Gold Standard Insurance Award for the last nine years running and received a five star defaqto rating for offering the highest quality products in the market. We take pride in creating a supportive, inclusive and safe environment, encouraging people to bring 100% of themselves to work every day and where our people are our most valuable asset. With over 2,800 employees based across our offices in Bournemouth, Eastleigh, Gloucester, London and Manchester, our people help Ageas create a thriving, creative and innovative place to work, which is echoed in the service we provide to over five million customers. We are the Proud Partners of Bourne Free - Bournemouth Pride, a Stonewall Diversity Champion, a signatory of the Women in Finance Charter and the Insurance Inclusion Pledge and support the Rays of Sunshine and will continue to broaden our Inclusion agenda. Our purpose is clear: To understand people + simplify insurance. We live and breathe our values - we care and respect those around us; we dare to push our boundaries, we deliver what we promise, above all, we learn together, inspire others and share success. COVID-19 Pandemic Update - During these times of unprecedented uncertainty, Ageas is positively adapting, growing, and moving forward with great compassion and taking phenomenal care of our customers and employees. Our number one priority is to ensure our employees and customers remain safe. We have successfully transitioned the majority of our workforce to working from home whilst offering them complete support, training and constant updates with clear communication from our Leadership Teams. All employees are continuing to receive full salaries with no staff furloughed and we are proudly honouring our commitments made to employees. The support Ageas has provided during the Covid-19 Outbreak has been exemplary. We have taken great steps to ensure the wellbeing, mental health and safety of our staff is a priority. Want to be part of a Winning Team? Come and join Ageas. Click the Apply button to submit your application for this Digital Analyst opportunity.
Sep 24, 2022
Full time
Job Title: Digital Analyst Employment: Permanent, Part Time, Full Time, Job Share option available Salary: Dependent on Experience Location: Remote Working Ageas have an exciting opportunity for a Digital Analyst to join our Digital Marketing team. Our successful candidate will work closely with our User Experience experts, Digital Designer, Digital Journey Manager and Lead Digital Analyst. They will be responsible for using our analytics tools to identify opportunities and provide actionable insights for journey improvements to benefit our customers and our commercial success. They will lead on reporting, analysis and insight across our digital journeys. Working with the Lead Digital Analyst they will provide best in class business analytics by maintaining the accuracy of the data in our digital analytics platforms and tagging solutions. Your responsibilities will include: Analysing digital data sources such as Google Analytics and Sessioncam to produce commercially focused optimisation recommendations for our digital journeys Designing, building and deploying reports, dashboards and analytical solutions using best practise design and visualisation techniques Supporting the Digital Marketing team in the measurement of digital media campaign performance and making data led recommendations Assisting with deployment and leading on measurement and reporting for all MVT optimisation activity Ensuring the accuracy of the analytics and tagging solutions and identifying opportunities for improvements Managing relationships with digital media partners and presenting opportunities to establish new relationships. What you will need to succeed as our Digital Analyst: An undergraduate degree in a numerate or business discipline Extensive experience using web analytics platforms such as Google Analytics, Adobe Analytics, Sessioncam Expertise in building dashboards and data visualisations through, but not limited to, Excel, Google Data Studio, Tableau, Power BI Experience of MVT optimisation and tools such as VWO and Google Optimise Excellent interpersonal and communication skills, able to build productive relationships both internally and externally Highly commercial outlook with exceptional problem solving, analytical and numerical skills Be a self-starter and team player, with ability to work autonomously and prioritise efforts on the things that matter most for customers and our business If you have the following this would be a huge bonus: Experience with Tag Management using Tag Manager tools Experience working in agile environments and use of appropriate tools Experience in Financial Services Here are some of the benefits you can enjoy within the Digital Analyst role in Bournemouth: Remote first working environment, meaning you can choose to work from home 60% of the time. A competitive pension for which Ageas will pay twice the amount. Generous amount of holidays with the option to buy up to 5 additional days. Annual Salary review. Discretionary annual bonus based on personal and company performance. Life assurance of 4 x salary with the option to flex up. Return to work programme scheme. Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner ). Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. About : With a history of almost 200 years we pride ourselves on being a leading provider of award-winning insurance solutions in the UK. We've scooped a Gold Standard Insurance Award for the last nine years running and received a five star defaqto rating for offering the highest quality products in the market. We take pride in creating a supportive, inclusive and safe environment, encouraging people to bring 100% of themselves to work every day and where our people are our most valuable asset. With over 2,800 employees based across our offices in Bournemouth, Eastleigh, Gloucester, London and Manchester, our people help Ageas create a thriving, creative and innovative place to work, which is echoed in the service we provide to over five million customers. We are the Proud Partners of Bourne Free - Bournemouth Pride, a Stonewall Diversity Champion, a signatory of the Women in Finance Charter and the Insurance Inclusion Pledge and support the Rays of Sunshine and will continue to broaden our Inclusion agenda. Our purpose is clear: To understand people + simplify insurance. We live and breathe our values - we care and respect those around us; we dare to push our boundaries, we deliver what we promise, above all, we learn together, inspire others and share success. COVID-19 Pandemic Update - During these times of unprecedented uncertainty, Ageas is positively adapting, growing, and moving forward with great compassion and taking phenomenal care of our customers and employees. Our number one priority is to ensure our employees and customers remain safe. We have successfully transitioned the majority of our workforce to working from home whilst offering them complete support, training and constant updates with clear communication from our Leadership Teams. All employees are continuing to receive full salaries with no staff furloughed and we are proudly honouring our commitments made to employees. The support Ageas has provided during the Covid-19 Outbreak has been exemplary. We have taken great steps to ensure the wellbeing, mental health and safety of our staff is a priority. Want to be part of a Winning Team? Come and join Ageas. Click the Apply button to submit your application for this Digital Analyst opportunity.