Multi Skilled Trade Operative (Electrician / Gas Engineer / External Works) Stoke-on-Trent, Newcastle-under-Lyme Competitive salaries between £31,800 - £42,000 (dependent on role) Full time 39 hours per week Closing date: 16th April 2024? Interview Dates - 3rd, 4th, 5th and 12th April 2024 - (interviews will be held whilst the vacancy is live) They will also be holding a recruitment day at Newcastle-under-Lyme on the 17th April - from 2pm - 7pm Our client believes in putting people first by delivering safe decent homes and excellent housing services. They create an environment where your career can grow and develop whilst making a difference to the lives in their local communities through their talented aspire team. ? The organisation has embarked on a significant transformation programme to ensure we are building an exceptional, customer-focused, digital-first organisation that is fit for the future and accessible for all. With a significant investment in their customers' homes they are growing our existing repairs and planned works teams, so it is a great time to join them! They are looking for enthusiastic colleagues who want to provide high-quality work and be a part of their home service team in the following roles. Multi-Skilled Operatives Improvement Multi Trade Operatives External Works Operatives Electricians Gas Engineers What they need from you They are always thinking of smarter, simpler and slicker ways of doing things so being adaptable to change, collaborating with others and the desire to improve the lives of their diverse customers is key.? Do you have previous experience in social housing, property maintenance or construction? Are you committed to putting the customer at the heart of what you do? Why not join their forward-thinking transformation project to enhance customer repairs and maintenance quality.? They look for attitude and behaviour which is key to us building great relationships and keeping our promises to their customers. They employ colleagues who are passionate about making a difference and will take responsibility to get things done.?You will need to be flexible in your approach and able to take part in the out-of-hours call-out service. (Role dependent). You must also hold a full valid driving licence. If you want to be part of their team and help them make a difference, we'd love to hear from you.? In return they can offer you:? Belonging to a team who make a difference to our community and value equality, diversity and inclusion.? 23 days + bank holidays + 3 concessionary days at Christmas Comprehensive employee assistance program? A full benefits and discounts platform? Provision of a van and fuel card? Holiday buy, tech and annual saving schemes? 2 Volunteer days?per year to support the community Competitive rates of pay? A generous company pension scheme?and life insurance up to 3 salary as an active member. Wellbeing, health drop ins and staysafe provisions to look after you at work.? Option to join the medical health cash plan Green car scheme Enhanced maternity and paternity leave Service related awards Cycle to work scheme
Mar 29, 2024
Full time
Multi Skilled Trade Operative (Electrician / Gas Engineer / External Works) Stoke-on-Trent, Newcastle-under-Lyme Competitive salaries between £31,800 - £42,000 (dependent on role) Full time 39 hours per week Closing date: 16th April 2024? Interview Dates - 3rd, 4th, 5th and 12th April 2024 - (interviews will be held whilst the vacancy is live) They will also be holding a recruitment day at Newcastle-under-Lyme on the 17th April - from 2pm - 7pm Our client believes in putting people first by delivering safe decent homes and excellent housing services. They create an environment where your career can grow and develop whilst making a difference to the lives in their local communities through their talented aspire team. ? The organisation has embarked on a significant transformation programme to ensure we are building an exceptional, customer-focused, digital-first organisation that is fit for the future and accessible for all. With a significant investment in their customers' homes they are growing our existing repairs and planned works teams, so it is a great time to join them! They are looking for enthusiastic colleagues who want to provide high-quality work and be a part of their home service team in the following roles. Multi-Skilled Operatives Improvement Multi Trade Operatives External Works Operatives Electricians Gas Engineers What they need from you They are always thinking of smarter, simpler and slicker ways of doing things so being adaptable to change, collaborating with others and the desire to improve the lives of their diverse customers is key.? Do you have previous experience in social housing, property maintenance or construction? Are you committed to putting the customer at the heart of what you do? Why not join their forward-thinking transformation project to enhance customer repairs and maintenance quality.? They look for attitude and behaviour which is key to us building great relationships and keeping our promises to their customers. They employ colleagues who are passionate about making a difference and will take responsibility to get things done.?You will need to be flexible in your approach and able to take part in the out-of-hours call-out service. (Role dependent). You must also hold a full valid driving licence. If you want to be part of their team and help them make a difference, we'd love to hear from you.? In return they can offer you:? Belonging to a team who make a difference to our community and value equality, diversity and inclusion.? 23 days + bank holidays + 3 concessionary days at Christmas Comprehensive employee assistance program? A full benefits and discounts platform? Provision of a van and fuel card? Holiday buy, tech and annual saving schemes? 2 Volunteer days?per year to support the community Competitive rates of pay? A generous company pension scheme?and life insurance up to 3 salary as an active member. Wellbeing, health drop ins and staysafe provisions to look after you at work.? Option to join the medical health cash plan Green car scheme Enhanced maternity and paternity leave Service related awards Cycle to work scheme
We are currently working with an established property services company who are looking for an experienced Contract Support Scheduler to join their growing team. This position comes with exciting growth and development opportunities to progress your career. If you are an experienced Maintenance Administrator or Repairs Scheduler or Facilities Coordinator this role may be for you. Contract Support Scheduler Salary: From 24,000 Location: Bristol Working days: Monday to Friday As Contract Support Scheduler, you will be working with the commercial team assisting with: Managing inhouse operative diaries, tracking progress against SLAs Liaising with various departments, maintaining a collaborative work environment Handling inbound calls and emails, dealing with queries and complaints where necessary Planning & monitoring PPMs Ensuring projects are running efficiently by working closely with Contract Managers, raising quotations Keeping clients updated with works progress, updating inhouse systems with accurate information General administration duties To be successful in this Contract Support Scheduler role, you will need to have: Be an experienced Scheduler/ Repairs Administrator/ Maintenance Coordinator/ Repairs Coordinator Have great communication both written and verbal Strong time management skills Have previous Social Housing/ Facilities Management Experience The benefits of this Contract Support Scheduler role are: Development opportunities A collaborative, friendly work environment Competitive salary If you would like to apply for this Contract Support Scheduler role please apply here or send your CV to removed) or call (phone number removed).
Mar 28, 2024
Full time
We are currently working with an established property services company who are looking for an experienced Contract Support Scheduler to join their growing team. This position comes with exciting growth and development opportunities to progress your career. If you are an experienced Maintenance Administrator or Repairs Scheduler or Facilities Coordinator this role may be for you. Contract Support Scheduler Salary: From 24,000 Location: Bristol Working days: Monday to Friday As Contract Support Scheduler, you will be working with the commercial team assisting with: Managing inhouse operative diaries, tracking progress against SLAs Liaising with various departments, maintaining a collaborative work environment Handling inbound calls and emails, dealing with queries and complaints where necessary Planning & monitoring PPMs Ensuring projects are running efficiently by working closely with Contract Managers, raising quotations Keeping clients updated with works progress, updating inhouse systems with accurate information General administration duties To be successful in this Contract Support Scheduler role, you will need to have: Be an experienced Scheduler/ Repairs Administrator/ Maintenance Coordinator/ Repairs Coordinator Have great communication both written and verbal Strong time management skills Have previous Social Housing/ Facilities Management Experience The benefits of this Contract Support Scheduler role are: Development opportunities A collaborative, friendly work environment Competitive salary If you would like to apply for this Contract Support Scheduler role please apply here or send your CV to removed) or call (phone number removed).
Carpenter - NVQ Qualified Permanent Position Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a carpenter based in Westminster. Day to Day for carpenter: Carrying out repairs and maintenance Benefits for carpenter: Van + fuel card provided Yearly bonus Pension scheme 25 days paid holiday plus bank holidays Annual salary increase Stability and long-term growth Please apply or contact Josie Lee at Build Recruitment for further details. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. The ideal candidate for this position would have experience as a multi trader or carpenter or joiner or UPVC specialist or plumber or plumber multi trader or plasterer or plasterer multi trader or multi trade operative or multi skilled operative or maintenance operative or handyman with experience in social housing or housing associations or domestic properties or council properties or MOD (Minstry of defense). Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Mar 28, 2024
Full time
Carpenter - NVQ Qualified Permanent Position Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a carpenter based in Westminster. Day to Day for carpenter: Carrying out repairs and maintenance Benefits for carpenter: Van + fuel card provided Yearly bonus Pension scheme 25 days paid holiday plus bank holidays Annual salary increase Stability and long-term growth Please apply or contact Josie Lee at Build Recruitment for further details. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. The ideal candidate for this position would have experience as a multi trader or carpenter or joiner or UPVC specialist or plumber or plumber multi trader or plasterer or plasterer multi trader or multi trade operative or multi skilled operative or maintenance operative or handyman with experience in social housing or housing associations or domestic properties or council properties or MOD (Minstry of defense). Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Monday - Friday Temp - Perm position Office based 13p/h PAYE Must have previous admin experience PURPOSE OF POST: To effectively and efficiently plan and deploy the trade operative workforce to ensure that day to day responsive repairs are completed to meet relevant service standards and individual customer's appointment times. Operating to the principles of 'right first time' for repair completion and 'just in time' for material availability, ensure that resources (human and material) are available and scheduled to maximise performance and efficiency. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES Responsively manage in 'real time' each emerging day, reacting to issues such as unplanned operative absence, emergency repair orders and unexpected delays on jobs and taking decisions on and implementing solutions. Devise strategies and approaches to enable a calm, structured, consistent and repeatable reaction to such situations. Manage trade operatives diaries via scheduling systems, including Opti-time, to schedule available work for the most efficient deployment of operatives to meet the customer needs and ensuring operatives are kept continually busy. Proactively plan for the coming day(s) and weeks taking account of operative availability in the wider context of BTS's repairs and maintenance functions. Liaise with stores officers to ensure timely purchase of materials for future appointed jobs and to ensure that specialist plant and equipment is available and booked, re-arranging appointments with customers where necessary. Liaise with customers regarding the progress of their repair, re-arranging appointments where necessary either at the request of the customer or a BTS operational issue. Contact customers in the event of any potential 'no access' situations to attempt to gain access at the appointed time. Ensure that update text messages are sent to customers at the specified intervals. Ensure trade operatives are aware of their appointment commitments and aid the delivery of the service through the provision of advice and other appropriate assistance to the operatives. Encourage and facilitate effective communication between the Work Planners and trade operatives on the progress of jobs, access to properties, problems etc. Ensure that all jobs (including emergency jobs) are completed on time and to relevant standards. Work closely with the Operations Manager regarding issues of work quality, timeliness and any other potential performance issues of the trade operatives. Produce regular reports for the Operations Manager and BTS management team on current performance and trends that may be affecting the business. Work with Repairs Control Centre staff to correlate performance information between IBS and Opti-time. Establish excellent working relationships and continuously communicate with Repairs Control Centre staff, trade operatives, Operations Manager etc. to ensure appointments are made and kept and a very high percentage of jobs are completed 'right first time' and to meet the customers needs. Ensure that systems and records are maintained with timely and accurate data. This will include ensuring that operatives diaries are updated with details of leave, training etc. Carry out all necessary housekeeping on a regular basis. Working collaboratively with the Repairs Control Centre Manager and Support Team Supervisors, ensure that arrangements for cover (for Work Planner leave and sickness absence etc.) are in place. This will include giving training and timely and detailed handovers including 'hints and tips' to assist in the substitute giving the greatest value possible. Encourage, facilitate and participate in the review of current processes for efficiencies and opportunities to improve the service that is delivered. planner, scheduler, administrator, repairs, property services, social housing, local authority
Mar 28, 2024
Seasonal
Monday - Friday Temp - Perm position Office based 13p/h PAYE Must have previous admin experience PURPOSE OF POST: To effectively and efficiently plan and deploy the trade operative workforce to ensure that day to day responsive repairs are completed to meet relevant service standards and individual customer's appointment times. Operating to the principles of 'right first time' for repair completion and 'just in time' for material availability, ensure that resources (human and material) are available and scheduled to maximise performance and efficiency. Actively contribute to the achievement of the wider Housing Landlord aims, operational objectives and future state. PRINCIPAL RESPONSIBILITIES Responsively manage in 'real time' each emerging day, reacting to issues such as unplanned operative absence, emergency repair orders and unexpected delays on jobs and taking decisions on and implementing solutions. Devise strategies and approaches to enable a calm, structured, consistent and repeatable reaction to such situations. Manage trade operatives diaries via scheduling systems, including Opti-time, to schedule available work for the most efficient deployment of operatives to meet the customer needs and ensuring operatives are kept continually busy. Proactively plan for the coming day(s) and weeks taking account of operative availability in the wider context of BTS's repairs and maintenance functions. Liaise with stores officers to ensure timely purchase of materials for future appointed jobs and to ensure that specialist plant and equipment is available and booked, re-arranging appointments with customers where necessary. Liaise with customers regarding the progress of their repair, re-arranging appointments where necessary either at the request of the customer or a BTS operational issue. Contact customers in the event of any potential 'no access' situations to attempt to gain access at the appointed time. Ensure that update text messages are sent to customers at the specified intervals. Ensure trade operatives are aware of their appointment commitments and aid the delivery of the service through the provision of advice and other appropriate assistance to the operatives. Encourage and facilitate effective communication between the Work Planners and trade operatives on the progress of jobs, access to properties, problems etc. Ensure that all jobs (including emergency jobs) are completed on time and to relevant standards. Work closely with the Operations Manager regarding issues of work quality, timeliness and any other potential performance issues of the trade operatives. Produce regular reports for the Operations Manager and BTS management team on current performance and trends that may be affecting the business. Work with Repairs Control Centre staff to correlate performance information between IBS and Opti-time. Establish excellent working relationships and continuously communicate with Repairs Control Centre staff, trade operatives, Operations Manager etc. to ensure appointments are made and kept and a very high percentage of jobs are completed 'right first time' and to meet the customers needs. Ensure that systems and records are maintained with timely and accurate data. This will include ensuring that operatives diaries are updated with details of leave, training etc. Carry out all necessary housekeeping on a regular basis. Working collaboratively with the Repairs Control Centre Manager and Support Team Supervisors, ensure that arrangements for cover (for Work Planner leave and sickness absence etc.) are in place. This will include giving training and timely and detailed handovers including 'hints and tips' to assist in the substitute giving the greatest value possible. Encourage, facilitate and participate in the review of current processes for efficiencies and opportunities to improve the service that is delivered. planner, scheduler, administrator, repairs, property services, social housing, local authority
Warehouse Configuration Dept. Operative. Role Purpose The role holder will work within a logistics team such as warehouse, build and configuration, recycle etc. The role holder will be expected to demonstrate a level of knowledge and experience that enables them to work fairly independently and will be responsible for multiple aspects of technical operations activities and assisting other colleagues when required. Key Accountabilities Technical Capability. Carries out routine operating tasks. Escalates problems to supervisor or team manager to meet service agreed levels. Equipment Operations. May be conversant with basic hardware/software installations/configurations and peripheral operation. Able to operate all necessary machinery to required standards. Performs unsupervised routine maintenance of hardware or software to ensure that it is functioning effectively. Reports problems and monitors the effectiveness of repairs to meet service levels. Scheduling & Monitoring. Checks for and performs scheduled work, carrying out ad-hoc work as required. Checks status of jobs in the system to ensure schedules are up to date and accurate. Business Awareness. Develops an understanding of the customer's requirements and demonstrates the ability to closely follow the pre-defined work instructions. Is responsible for the successful delivery of all activities within the agreed service levels. Data Handling. Maintains data security to conform to standards for security of information and data protection. Process. Demonstrates a clear understanding of established processes and systems within own area of competence, correcting operating practice and work schedules to meet site standards. Effectively communicates and documents any requested changes, errors or ambiguities to team manager using the tools available. Recommends improvements to processes when appropriate to resolve routine enquiries. Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, assisting and advising others when required to share knowledge and meet services. Service Level. Understands and delivers to the pre-defined service level agreements. Escalates issues as necessary to avoid any impact to the service provided. Strives to exceed customer expectations. Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators All issues and problems are resolved or escalated appropriately. Maintenance is carried out according to maintenance schedules. Repairs to equipment are effective. Schedules up to date and accurate. Workloads Achieved. Conformance with security and data protection standards. Improvements/enhancements to service within own areas. Feedback from team members and other key stakeholders. Evidence of taking ownership of their personal development. Evidence of taking ownership for problems and their resolution. Project People is acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Contractor
Warehouse Configuration Dept. Operative. Role Purpose The role holder will work within a logistics team such as warehouse, build and configuration, recycle etc. The role holder will be expected to demonstrate a level of knowledge and experience that enables them to work fairly independently and will be responsible for multiple aspects of technical operations activities and assisting other colleagues when required. Key Accountabilities Technical Capability. Carries out routine operating tasks. Escalates problems to supervisor or team manager to meet service agreed levels. Equipment Operations. May be conversant with basic hardware/software installations/configurations and peripheral operation. Able to operate all necessary machinery to required standards. Performs unsupervised routine maintenance of hardware or software to ensure that it is functioning effectively. Reports problems and monitors the effectiveness of repairs to meet service levels. Scheduling & Monitoring. Checks for and performs scheduled work, carrying out ad-hoc work as required. Checks status of jobs in the system to ensure schedules are up to date and accurate. Business Awareness. Develops an understanding of the customer's requirements and demonstrates the ability to closely follow the pre-defined work instructions. Is responsible for the successful delivery of all activities within the agreed service levels. Data Handling. Maintains data security to conform to standards for security of information and data protection. Process. Demonstrates a clear understanding of established processes and systems within own area of competence, correcting operating practice and work schedules to meet site standards. Effectively communicates and documents any requested changes, errors or ambiguities to team manager using the tools available. Recommends improvements to processes when appropriate to resolve routine enquiries. Team Working. Acts as a team player being viewed by colleagues as an effective and helpful member of the team, assisting and advising others when required to share knowledge and meet services. Service Level. Understands and delivers to the pre-defined service level agreements. Escalates issues as necessary to avoid any impact to the service provided. Strives to exceed customer expectations. Professional Development. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators All issues and problems are resolved or escalated appropriately. Maintenance is carried out according to maintenance schedules. Repairs to equipment are effective. Schedules up to date and accurate. Workloads Achieved. Conformance with security and data protection standards. Improvements/enhancements to service within own areas. Feedback from team members and other key stakeholders. Evidence of taking ownership of their personal development. Evidence of taking ownership for problems and their resolution. Project People is acting as an Employment Business in relation to this vacancy.
We have an exciting opportunity for a Planner Scheduler to join our team. As a member of the team you will provide administrative support to the team in order to book and schedule jobs. Key Tasks and Responsibilities Book in priority jobs within a time frame Sending jobs out to contractors Tracking materials on order Make & answer calls to operatives, customers and residents, send and receive emails from customers/residents Administer CRM, Northgate and other databases in use by the organisation and our own inhouse system. To be proactive in ensuring urgent matters are brought to the attention of the relevant team members Desirable Skills Here are a few more skills we are looking for. Dont worry if you dont tick every box. Its important for us to support you in your role and help you to develop along the way. Works well under pressure, good listener. Understanding of maintenance service delivery logging databases An understanding of the construction industry Ability to train other on software and systems used to deliver a repairs and maintenance services in a Housing environment If this seems like the role for you please get in touch with Callum for more details!
Mar 28, 2024
Full time
We have an exciting opportunity for a Planner Scheduler to join our team. As a member of the team you will provide administrative support to the team in order to book and schedule jobs. Key Tasks and Responsibilities Book in priority jobs within a time frame Sending jobs out to contractors Tracking materials on order Make & answer calls to operatives, customers and residents, send and receive emails from customers/residents Administer CRM, Northgate and other databases in use by the organisation and our own inhouse system. To be proactive in ensuring urgent matters are brought to the attention of the relevant team members Desirable Skills Here are a few more skills we are looking for. Dont worry if you dont tick every box. Its important for us to support you in your role and help you to develop along the way. Works well under pressure, good listener. Understanding of maintenance service delivery logging databases An understanding of the construction industry Ability to train other on software and systems used to deliver a repairs and maintenance services in a Housing environment If this seems like the role for you please get in touch with Callum for more details!
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Mar 28, 2024
Seasonal
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Permanent - Full Time We have an exciting opportunity for two Customer Service Planners to join us at our hub in Dartford. About the Role You will work with a team of planners to ensure all repair jobs have an allocated appointment in line with our Service Level Agreement, whilst liaising with Clients, Tradesmen, Supervisors and Managers. Using our MSi system, you will appoint jobs to operatives based on availability and skillset, ensuring customers are kept up to date on the status of their repair as well as booking follow-on jobs for operatives when contacted from site. About You Candidates will have strong working knowledge of Microsoft Office and excellent written and verbal skills, with previous planning experience within the repairs and maintenance industry, within Social Housing. Training on our IT system MSi will be provided. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Mar 28, 2024
Full time
Permanent - Full Time We have an exciting opportunity for two Customer Service Planners to join us at our hub in Dartford. About the Role You will work with a team of planners to ensure all repair jobs have an allocated appointment in line with our Service Level Agreement, whilst liaising with Clients, Tradesmen, Supervisors and Managers. Using our MSi system, you will appoint jobs to operatives based on availability and skillset, ensuring customers are kept up to date on the status of their repair as well as booking follow-on jobs for operatives when contacted from site. About You Candidates will have strong working knowledge of Microsoft Office and excellent written and verbal skills, with previous planning experience within the repairs and maintenance industry, within Social Housing. Training on our IT system MSi will be provided. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Are you competent at operating garden mechanical tools that are more advanced than domestic DIY tools (think hedge cutter, strimmer, lawn mower, electric drill etc), ideally with in-date certification? If you're also practical, flexible, self-motivated and willing to work outside in all weathers, here's a job that could suit you down to the ground. As General Maintenance Operative ( think handyman/woman) at our Ewelme depot in South Oxfordshire , you will be responsible for general maintenance and upkeep of the depot and yard, as well as small general works at our nearby Benson head office (no electrical or major building work). We're offering a permanent contract, starting weekly pay of up to £554.34 and a host of benefit s, including:- Discretionary company bonuses- Pension scheme (you contribute 5% of pay, Grundon matches this) with life insurance cover - 30 days' annual leave (inclusive of 8 bank holidays), which will increase with service, plus the option to buy up to 5 extra days' holiday What you'll be doing as General Maintenance Operative - Assisting with loading/unloading bins on to vehicles. - Maintaining the grounds - think hedge-cutting, plant upkeep, weed control, tree maintenance and gritting.- Ensuring internal post is transferred daily between Ewelme and head office.- Carry out occasional minor repair works at customers' premises, e.g. post repairs.- Providing cover as a Waste Wheeler mate if needed. What we're looking for in our General Maintenance Operative - Current driving licence and, ideally a forklift licence (we will train you up if not).- You're competent at ogeneral DIY (hanging pictures, fixing shelves, changing light bulbs etc). - Great team worker with ability to work on own initiative.- Ideally, you have your own small hand tools. Working hours: 42.5 hours per week, Mon-Fri, 6am to 3.30pm, although flexibility is required (e.g. early morning winter gritting) Grow with Grundon Grundon is an award-winning waste management, environmental and quarrying company that develops and invests in the people that work for us. Interested in joining our success story as General Maintenance Operative? Click apply. Please note: We interview as soon as we have applications that look like a good match, so do apply as soon as possible
Mar 28, 2024
Full time
Are you competent at operating garden mechanical tools that are more advanced than domestic DIY tools (think hedge cutter, strimmer, lawn mower, electric drill etc), ideally with in-date certification? If you're also practical, flexible, self-motivated and willing to work outside in all weathers, here's a job that could suit you down to the ground. As General Maintenance Operative ( think handyman/woman) at our Ewelme depot in South Oxfordshire , you will be responsible for general maintenance and upkeep of the depot and yard, as well as small general works at our nearby Benson head office (no electrical or major building work). We're offering a permanent contract, starting weekly pay of up to £554.34 and a host of benefit s, including:- Discretionary company bonuses- Pension scheme (you contribute 5% of pay, Grundon matches this) with life insurance cover - 30 days' annual leave (inclusive of 8 bank holidays), which will increase with service, plus the option to buy up to 5 extra days' holiday What you'll be doing as General Maintenance Operative - Assisting with loading/unloading bins on to vehicles. - Maintaining the grounds - think hedge-cutting, plant upkeep, weed control, tree maintenance and gritting.- Ensuring internal post is transferred daily between Ewelme and head office.- Carry out occasional minor repair works at customers' premises, e.g. post repairs.- Providing cover as a Waste Wheeler mate if needed. What we're looking for in our General Maintenance Operative - Current driving licence and, ideally a forklift licence (we will train you up if not).- You're competent at ogeneral DIY (hanging pictures, fixing shelves, changing light bulbs etc). - Great team worker with ability to work on own initiative.- Ideally, you have your own small hand tools. Working hours: 42.5 hours per week, Mon-Fri, 6am to 3.30pm, although flexibility is required (e.g. early morning winter gritting) Grow with Grundon Grundon is an award-winning waste management, environmental and quarrying company that develops and invests in the people that work for us. Interested in joining our success story as General Maintenance Operative? Click apply. Please note: We interview as soon as we have applications that look like a good match, so do apply as soon as possible
Multi Trade Operative - Carpenter Covering Camberwell and surrounding SE London areas Up to £36,000 & company van + fuel card Hyde is looking to recruit a Multi Trade Carpenter. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Multi Trade Carpenter at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard. Key Responsibilities: Perform a variety of carpentry tasks, including but not limited to, installing doors, windows, and cabinets. Conduct repairs and maintenance on existing wooden structures, fixtures, and furniture within our housing units. Collaborate with other maintenance professionals to complete larger projects efficiently. Inspect properties to identify and address carpentry-related issues promptly. Work in compliance with safety regulations and maintain a clean and organized work environment. Provide excellent customer service when interacting with residents and addressing their carpentry-related concerns. Skills & Experience: Proven experience as a carpenter, with residential carpentry experience. Valid carpentry certification. Have experience of a secondary trade i.e. plumbing, painting or plastering etc. Excellent communication and customer service skills. Physical fitness and the ability to work in various conditions. Valid driver's licence Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days A basic DBS check will be carried out on the successful candidate. Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Mar 28, 2024
Full time
Multi Trade Operative - Carpenter Covering Camberwell and surrounding SE London areas Up to £36,000 & company van + fuel card Hyde is looking to recruit a Multi Trade Carpenter. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Multi Trade Carpenter at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard. Key Responsibilities: Perform a variety of carpentry tasks, including but not limited to, installing doors, windows, and cabinets. Conduct repairs and maintenance on existing wooden structures, fixtures, and furniture within our housing units. Collaborate with other maintenance professionals to complete larger projects efficiently. Inspect properties to identify and address carpentry-related issues promptly. Work in compliance with safety regulations and maintain a clean and organized work environment. Provide excellent customer service when interacting with residents and addressing their carpentry-related concerns. Skills & Experience: Proven experience as a carpenter, with residential carpentry experience. Valid carpentry certification. Have experience of a secondary trade i.e. plumbing, painting or plastering etc. Excellent communication and customer service skills. Physical fitness and the ability to work in various conditions. Valid driver's licence Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days A basic DBS check will be carried out on the successful candidate. Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
COMMERCIAL GAS ENGINEER Up to £52,000 per annum 33 days holiday (inclusive of Bank Holidays) Salary Sacrifice Pension Scheme Qualification Renewal Inclusive Company Van & Fuel Card What will you be doing? As part of our commercial heating maintenance team, our Commercial Lead Engineer will be expected to support a team of repairs and/or maintenance operatives who provide services in commercial plant rooms and dwellings, including heating installations and appliances in client properties. The successful Commercial Lead Engineer will be able to assist and advise the area team on work progress, monitor the operative s performance, and produce improvement plans where required, provide technical support, identify any training needs within the team. You will be customer focused, with good leadership and communication skills, and carry out your work in a professional manner and to a high standard in compliance with and in accordance with current regulation / legislation. What do you need? ACS qualifications - minimum of CODNCO1, CDGA1, CIGA1, CORT1, ICPN1, TPCP1. Certificate of Asbestos Awareness Training (training can be given) Gas Safety Experience of High-Volume High-pressure environments Minimum 3 years experience Previous experience in similar role Previous experience in diagnosing faults Excellent Communication Skills Excellent time management skills People Management Skills
Mar 27, 2024
Full time
COMMERCIAL GAS ENGINEER Up to £52,000 per annum 33 days holiday (inclusive of Bank Holidays) Salary Sacrifice Pension Scheme Qualification Renewal Inclusive Company Van & Fuel Card What will you be doing? As part of our commercial heating maintenance team, our Commercial Lead Engineer will be expected to support a team of repairs and/or maintenance operatives who provide services in commercial plant rooms and dwellings, including heating installations and appliances in client properties. The successful Commercial Lead Engineer will be able to assist and advise the area team on work progress, monitor the operative s performance, and produce improvement plans where required, provide technical support, identify any training needs within the team. You will be customer focused, with good leadership and communication skills, and carry out your work in a professional manner and to a high standard in compliance with and in accordance with current regulation / legislation. What do you need? ACS qualifications - minimum of CODNCO1, CDGA1, CIGA1, CORT1, ICPN1, TPCP1. Certificate of Asbestos Awareness Training (training can be given) Gas Safety Experience of High-Volume High-pressure environments Minimum 3 years experience Previous experience in similar role Previous experience in diagnosing faults Excellent Communication Skills Excellent time management skills People Management Skills
Are you well organised, confident with computers and great with people? Fairhive Homes is looking for an Operations Business Manager for Responsive Repairs to join our busy and friendly team! Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community but we want to do more. That's why we are striving to provide 1,000 additional homes by 2025. As an Operations Business Manager Responsive Repairs at Fairhive you can expect to be in a dynamic role and to be an integral member of our team, providing support to the wider team to ensure the smooth running of the business. About the Role We are looking for an ambitious individual with strong interpersonal skills who is able to multi-task to provide direction and support to the Property team. On the Job you will: Provide a high performing, value for money responsive repairs service that fulfils our legal, regulatory and statutory obligations. Deliver the Responsive Repairs service within agreed budgets and timescales Manage contractors to meet the standards set by ourselves About You We're looking for someone who can take ownership of a variety of projects and who enjoys working with a diverse range of people. You will understand the importance of delivering an efficient and effective service to colleagues and customers. For this role you will need: HND in Building Surveying or equivalent Experience of leading and managing a team of construction industry operatives Significant experience in the planning and organisation of repairs and maintenance works, of budgetary control and performance management You will ideally have skills and attributes that include: good communication skills both verbal and written attention to detail Strong planning and organisation skills with the ability to prioritise the ability to work as part of a multi-disciplined team, practical problem solving skills Computer skills (MS Office) If you're conscientious, community minded and keen to learn more about working with us, we'd love to hear from you! Benefits include 28 days holiday plus Bank Holidays (pro rata for part time) Discretionary performance related payment Contributory pension scheme Flexible working Health Cash Plan Workplace Options Employee Assistance Programme Employee discount scheme E&D Commitment Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury and our surrounding areas' diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we welcome applicants from ethnic minority backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. We are a Disability Confident Leader Closing date: 12th April 2024 - 1pm Interview date: TBC As such, should a suitable candidate apply before the closing date, interviews and offers may take place before this date.
Mar 27, 2024
Full time
Are you well organised, confident with computers and great with people? Fairhive Homes is looking for an Operations Business Manager for Responsive Repairs to join our busy and friendly team! Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community but we want to do more. That's why we are striving to provide 1,000 additional homes by 2025. As an Operations Business Manager Responsive Repairs at Fairhive you can expect to be in a dynamic role and to be an integral member of our team, providing support to the wider team to ensure the smooth running of the business. About the Role We are looking for an ambitious individual with strong interpersonal skills who is able to multi-task to provide direction and support to the Property team. On the Job you will: Provide a high performing, value for money responsive repairs service that fulfils our legal, regulatory and statutory obligations. Deliver the Responsive Repairs service within agreed budgets and timescales Manage contractors to meet the standards set by ourselves About You We're looking for someone who can take ownership of a variety of projects and who enjoys working with a diverse range of people. You will understand the importance of delivering an efficient and effective service to colleagues and customers. For this role you will need: HND in Building Surveying or equivalent Experience of leading and managing a team of construction industry operatives Significant experience in the planning and organisation of repairs and maintenance works, of budgetary control and performance management You will ideally have skills and attributes that include: good communication skills both verbal and written attention to detail Strong planning and organisation skills with the ability to prioritise the ability to work as part of a multi-disciplined team, practical problem solving skills Computer skills (MS Office) If you're conscientious, community minded and keen to learn more about working with us, we'd love to hear from you! Benefits include 28 days holiday plus Bank Holidays (pro rata for part time) Discretionary performance related payment Contributory pension scheme Flexible working Health Cash Plan Workplace Options Employee Assistance Programme Employee discount scheme E&D Commitment Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury and our surrounding areas' diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we welcome applicants from ethnic minority backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. We are a Disability Confident Leader Closing date: 12th April 2024 - 1pm Interview date: TBC As such, should a suitable candidate apply before the closing date, interviews and offers may take place before this date.
Our large Social Housing, Property Maintenance Client is looking to recruit a Repairs Scheduler Planner who will be based in their office in Mile End. Please note this is a contract based role covering for an existing operative. Hours: Monday to Friday (8:00am to 5:00pm) Office Based Job Responsibilities include: To manage client's expectations as per each individual contracts service level agreement Plan and Schedule works in for operatives Dealing with challenging tenants To monitor and oversee all daily services ensuring they are allocated to relevant engineers To investigate service appointments that have had repeat visits and highlight to Contract Managers/Clients as and when necessary To monitor all work orders as they enter the computerised repairs system Responsible for ensuring team members are inducted and adequately trained to fulfil their duties Investigating complaints/ queries Main pre-requisites Good organisational skills Scheduling/Planning experience in Social Housing Previous experience in the Construction Admin/Social Housing sector Attention to detail Exceptional communication and interpersonal skills Computer skills/ IT illiterate Interviews are being held this week, with a view for an immediate start date Operatives will be paid weekly, one week in arrears To register your interest, please call Simona from R9 Recruitment or apply to this job advert.
Mar 27, 2024
Full time
Our large Social Housing, Property Maintenance Client is looking to recruit a Repairs Scheduler Planner who will be based in their office in Mile End. Please note this is a contract based role covering for an existing operative. Hours: Monday to Friday (8:00am to 5:00pm) Office Based Job Responsibilities include: To manage client's expectations as per each individual contracts service level agreement Plan and Schedule works in for operatives Dealing with challenging tenants To monitor and oversee all daily services ensuring they are allocated to relevant engineers To investigate service appointments that have had repeat visits and highlight to Contract Managers/Clients as and when necessary To monitor all work orders as they enter the computerised repairs system Responsible for ensuring team members are inducted and adequately trained to fulfil their duties Investigating complaints/ queries Main pre-requisites Good organisational skills Scheduling/Planning experience in Social Housing Previous experience in the Construction Admin/Social Housing sector Attention to detail Exceptional communication and interpersonal skills Computer skills/ IT illiterate Interviews are being held this week, with a view for an immediate start date Operatives will be paid weekly, one week in arrears To register your interest, please call Simona from R9 Recruitment or apply to this job advert.
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (10 weeks minimum) Based in Hitchin 15.38 per hour Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (10 weeks minimum), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
Mar 27, 2024
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (10 weeks minimum) Based in Hitchin 15.38 per hour Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (10 weeks minimum), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Based in Milton Keynes Full time, permanent 24,000 - 26,000 depending on experience Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or contact Lucy on (phone number removed)! Howells is acting as an Employment Agency in relation to this vacancy.
Mar 27, 2024
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Based in Milton Keynes Full time, permanent 24,000 - 26,000 depending on experience Are you an experienced Planner / Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls Managing operatives diaries Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or contact Lucy on (phone number removed)! Howells is acting as an Employment Agency in relation to this vacancy.
Repairs Planner Location: Hammersmith Salary: Up to £32k per annum (dependant on experience) Looking to hire ASAP / Available Positions: 5 We are recruiting the above position (5x posts) Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer service Day to Day: Answer incoming calls with regards to repairs issues Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs. Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions. Managing incoming repairs inbox and allocating repairs works appropriately Scheduling work for operatives to attend properties and undertake works Essential Criteria Social Housing and Repair and Maintenance background. Experience in planning/scheduling jobs using planning system. Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractors Understanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of times Experience of trade job durations Experience of health and safety considerations when planning e.g. asbestos No hybrid working, must be able to work from amin office located in Kent Good level of written English e.g. ability to rite responses to complaints Good computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels to conclude / close jobs Passionate about service delivery and customer satisfaction. Benefits Generous holiday scheme with the option to buy a further 5 days family friend policies and awork/life approach Mentoring programmes and continuous learning support Contributory pension scheme Annual bonus scheme Recognition scheme and long service award If you have experience as a repairs planner / scheduler, please apply today with your CV or contact Leah Seber at Build recruitment to discuss further information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Mar 27, 2024
Seasonal
Repairs Planner Location: Hammersmith Salary: Up to £32k per annum (dependant on experience) Looking to hire ASAP / Available Positions: 5 We are recruiting the above position (5x posts) Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer service Day to Day: Answer incoming calls with regards to repairs issues Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs. Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction. Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals. Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information. Develop and maintain effective working relationships with Operatives, clients, customers (internal and external) and suppliers Understanding and diagnosing repair requests. Take ownership and responsibility for identifying the customer's needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions. Managing incoming repairs inbox and allocating repairs works appropriately Scheduling work for operatives to attend properties and undertake works Essential Criteria Social Housing and Repair and Maintenance background. Experience in planning/scheduling jobs using planning system. Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractors Understanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of times Experience of trade job durations Experience of health and safety considerations when planning e.g. asbestos No hybrid working, must be able to work from amin office located in Kent Good level of written English e.g. ability to rite responses to complaints Good computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels to conclude / close jobs Passionate about service delivery and customer satisfaction. Benefits Generous holiday scheme with the option to buy a further 5 days family friend policies and awork/life approach Mentoring programmes and continuous learning support Contributory pension scheme Annual bonus scheme Recognition scheme and long service award If you have experience as a repairs planner / scheduler, please apply today with your CV or contact Leah Seber at Build recruitment to discuss further information. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
A great opportunity has become available for a reliable and skilled Lead Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Southampton , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £45,000 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, the Lead Supervisor position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme About the role Mountjoy Ltd has a contract to provide for the University of Southampton s, day-to-day reactive maintenance within the Contract Area together with a programme of planned maintenance and servicing. the University of Southampton is one of the UK s leading research institutions and is in the top 1 per cent of universities worldwide. We also work and support various stakeholders within the University, delivering various projects across various sites. One of the most important pieces of work we deliver for the University is their summer works programme, this equates to seventy percent of our turnover and sees the contract team go from twelve operatives to thirty. You will be expected to deliver this service with our contract team maintaining high levels of safety. Key responsibilities as our Lead Supervisor will include: Ensuring that routine and reactive maintenance, planned preventive maintenance and project works exceed expectations, and agreed contractual requirements and service level agreements Managing WIP with the Service Manager including supporting sourcing required resource, programming and scoping work to meet service level agreement and ensuring FES and the Service Manager are kept updated Scoping, pricing, quoting and delivering project works and also supporting and coaching Supervisors to be able to carry this out Liaising with the University stakeholders and ensure they are kept within the communication loop, to fully understand the process, schedule of works and any access requirements Ensuring appropriate controls within the Permit to Work systems set out by the university are followed Ensuring that all subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes and working to their RAMS Line management of Supervisors and Working Supervisors and take the lead on recruitment, induction, and development Ensuring trades are working efficiently and effectively at all times, through managing productivity and resolving issues Sourcing and inducting new subcontractors where required Sourcing specialist materials/plant/subcontractors for unusual works where Helpdesk/trades unable to source Forging strong working relationships with Client Representatives and developing new relationships across a breadth of roles within the client teams Supporting client reporting requirements Being a part of the out of hours Managers rota, providing technical assistance and support for the operatives or the client Deputising for the Contract Manager when required What we are looking for in our Lead Supervisor: NVQ Level 2 or equivalent in relevant trade IOSH Managing Safely or equivalent 3+ years experience of supervising of maintenance repairs/project works 3+ years line management experience 5+ years relevant trade experience 5 years experience of working in a Building Maintenance environment If you feel you have the skills and experience to become our Lead Supervisor then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
Mar 27, 2024
Full time
A great opportunity has become available for a reliable and skilled Lead Supervisor to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Southampton , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £45,000 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, the Lead Supervisor position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme About the role Mountjoy Ltd has a contract to provide for the University of Southampton s, day-to-day reactive maintenance within the Contract Area together with a programme of planned maintenance and servicing. the University of Southampton is one of the UK s leading research institutions and is in the top 1 per cent of universities worldwide. We also work and support various stakeholders within the University, delivering various projects across various sites. One of the most important pieces of work we deliver for the University is their summer works programme, this equates to seventy percent of our turnover and sees the contract team go from twelve operatives to thirty. You will be expected to deliver this service with our contract team maintaining high levels of safety. Key responsibilities as our Lead Supervisor will include: Ensuring that routine and reactive maintenance, planned preventive maintenance and project works exceed expectations, and agreed contractual requirements and service level agreements Managing WIP with the Service Manager including supporting sourcing required resource, programming and scoping work to meet service level agreement and ensuring FES and the Service Manager are kept updated Scoping, pricing, quoting and delivering project works and also supporting and coaching Supervisors to be able to carry this out Liaising with the University stakeholders and ensure they are kept within the communication loop, to fully understand the process, schedule of works and any access requirements Ensuring appropriate controls within the Permit to Work systems set out by the university are followed Ensuring that all subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes and working to their RAMS Line management of Supervisors and Working Supervisors and take the lead on recruitment, induction, and development Ensuring trades are working efficiently and effectively at all times, through managing productivity and resolving issues Sourcing and inducting new subcontractors where required Sourcing specialist materials/plant/subcontractors for unusual works where Helpdesk/trades unable to source Forging strong working relationships with Client Representatives and developing new relationships across a breadth of roles within the client teams Supporting client reporting requirements Being a part of the out of hours Managers rota, providing technical assistance and support for the operatives or the client Deputising for the Contract Manager when required What we are looking for in our Lead Supervisor: NVQ Level 2 or equivalent in relevant trade IOSH Managing Safely or equivalent 3+ years experience of supervising of maintenance repairs/project works 3+ years line management experience 5+ years relevant trade experience 5 years experience of working in a Building Maintenance environment If you feel you have the skills and experience to become our Lead Supervisor then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check.
Salary: Up to £44,569.97 per annum plus a daily meal allowance of £4.47, night shift allowance of £40.69 and Veolia benefits Hours: 48 hours per week, Monday to Friday. Day OR Night Shift available: 08:30 - 18:00 OR 6PM - 6AM with £40.69 night shift allowance Location: Rochester, Kent. Join us today and you will be eligible for a sign-on and retention bonus of £3,000 When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a HGV Technician at Veolia no two days are the same, with over 100 types of vehicles within our fleet. Your role is pivotal, ensuring that we can continue to deliver our service across the UK. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 22 days of annual leave plus statutory bank holidays Access to our people's pension scheme Refer an Engineer to us once you've joined and earn £1000 Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; You will be responsible for the day to day service, MOT preparation and repairs of our HGV's. You will keep our HGV's safely on the road, so our street side operatives can carry out their duties for our millions of customers. Responsible for carrying out routine vehicle inspections, routine maintenance, fault finding and repairs to ensure our fleet is reliable, available and safe. Repair and maintain the Veolia Fleet, 3rd party vehicles and plant in accordance with manufacturer and industry standards. Ensure that all necessary paperwork, and time sheets are completed accurately. Attend roadside breakdowns when required. What we're looking for; Previous experience as a Mechanical Fitter/Technician ideally with an NVQ Level 3 Vehicle Qualification. Hold a HGV driving licence. If you are a skilled or semi-skilled Technician we'd still love to hear from you. We can provide upskilling and develop you further once you've started with us. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Job Types: Full-time, Permanent Salary: Up to £44,569.97 per year Benefits: Company pension Employee discount On-site parking Referral programme Schedule: Day shift Monday to Friday Night shift Overtime Work Location: In person Reference ID: JR8944
Mar 27, 2024
Full time
Salary: Up to £44,569.97 per annum plus a daily meal allowance of £4.47, night shift allowance of £40.69 and Veolia benefits Hours: 48 hours per week, Monday to Friday. Day OR Night Shift available: 08:30 - 18:00 OR 6PM - 6AM with £40.69 night shift allowance Location: Rochester, Kent. Join us today and you will be eligible for a sign-on and retention bonus of £3,000 When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a HGV Technician at Veolia no two days are the same, with over 100 types of vehicles within our fleet. Your role is pivotal, ensuring that we can continue to deliver our service across the UK. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 22 days of annual leave plus statutory bank holidays Access to our people's pension scheme Refer an Engineer to us once you've joined and earn £1000 Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; You will be responsible for the day to day service, MOT preparation and repairs of our HGV's. You will keep our HGV's safely on the road, so our street side operatives can carry out their duties for our millions of customers. Responsible for carrying out routine vehicle inspections, routine maintenance, fault finding and repairs to ensure our fleet is reliable, available and safe. Repair and maintain the Veolia Fleet, 3rd party vehicles and plant in accordance with manufacturer and industry standards. Ensure that all necessary paperwork, and time sheets are completed accurately. Attend roadside breakdowns when required. What we're looking for; Previous experience as a Mechanical Fitter/Technician ideally with an NVQ Level 3 Vehicle Qualification. Hold a HGV driving licence. If you are a skilled or semi-skilled Technician we'd still love to hear from you. We can provide upskilling and develop you further once you've started with us. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Job Types: Full-time, Permanent Salary: Up to £44,569.97 per year Benefits: Company pension Employee discount On-site parking Referral programme Schedule: Day shift Monday to Friday Night shift Overtime Work Location: In person Reference ID: JR8944
HGV Technician Salary: Up to £41,600 per annum plus Veolia benefits Hours: 40 hours per week, Monday to Friday (overtime available as and when required which may include weekends and Bank Holidays) Location: Tower Hamlets Road, Dover, Kent, CT170BL Join us today and you will be eligible for a sign-on and retention bonus of £3,000 When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a HGV Technician at Veolia no two days are the same, with over 100 types of vehicles within our fleet. Your role is pivotal, ensuring that we can continue to deliver our service across the UK. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus statutory bank holidays Access to our people's pension scheme Refer an Engineer to us once you've joined and earn £1000 Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; You will be responsible for the day to day service, MOT preparation and repairs of our HGV's. You will keep our HGV's safely on the road, so our street side operatives can carry out their duties for our millions of customers. Responsible for carrying out routine vehicle inspections, routine maintenance, fault finding and repairs to ensure our fleet is reliable, available and safe. Repair and maintain the Veolia Fleet, 3rd party vehicles and plant in accordance with manufacturer and industry standards. Ensure that all necessary paperwork, and time sheets are completed accurately. Attend roadside breakdowns when required. What we're looking for; Previous experience as a Mechanical Fitter/Technician ideally with an NVQ Level 3 Vehicle Qualification. An HGV driving licence would be desirable. We can offer a training program If you are a skilled or semi-skilled Technician we'd still love to hear from you. We can provide upskilling and develop you further once you've started with us. What's next? Apply today, so we can make a difference for generations to come. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Job Types: Full-time, Permanent Salary: Up to £41,600.00 per year Benefits: Company pension Employee discount Schedule: Day shift Monday to Friday Application question(s): Do you have a City & Guilds or NVQ level 3 in HGV Engineering or equivalent? Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: JR12988
Mar 27, 2024
Full time
HGV Technician Salary: Up to £41,600 per annum plus Veolia benefits Hours: 40 hours per week, Monday to Friday (overtime available as and when required which may include weekends and Bank Holidays) Location: Tower Hamlets Road, Dover, Kent, CT170BL Join us today and you will be eligible for a sign-on and retention bonus of £3,000 When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a HGV Technician at Veolia no two days are the same, with over 100 types of vehicles within our fleet. Your role is pivotal, ensuring that we can continue to deliver our service across the UK. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus statutory bank holidays Access to our people's pension scheme Refer an Engineer to us once you've joined and earn £1000 Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; You will be responsible for the day to day service, MOT preparation and repairs of our HGV's. You will keep our HGV's safely on the road, so our street side operatives can carry out their duties for our millions of customers. Responsible for carrying out routine vehicle inspections, routine maintenance, fault finding and repairs to ensure our fleet is reliable, available and safe. Repair and maintain the Veolia Fleet, 3rd party vehicles and plant in accordance with manufacturer and industry standards. Ensure that all necessary paperwork, and time sheets are completed accurately. Attend roadside breakdowns when required. What we're looking for; Previous experience as a Mechanical Fitter/Technician ideally with an NVQ Level 3 Vehicle Qualification. An HGV driving licence would be desirable. We can offer a training program If you are a skilled or semi-skilled Technician we'd still love to hear from you. We can provide upskilling and develop you further once you've started with us. What's next? Apply today, so we can make a difference for generations to come. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Job Types: Full-time, Permanent Salary: Up to £41,600.00 per year Benefits: Company pension Employee discount Schedule: Day shift Monday to Friday Application question(s): Do you have a City & Guilds or NVQ level 3 in HGV Engineering or equivalent? Licence/Certification: Driving Licence (preferred) Work Location: In person Reference ID: JR12988
Woodcraft Folk is seeking a flexible, organised and sociable Centre Assistant to to join our small friendly team of paid and volunteer staff in Ross On Wye . You'll join us on a part-time permanent basis, working 14 hours per week on an annualised contract with hours delivered on site March - October and working patterns agreed in advance with line manager. In return, you will receive a competitive salary of £21,645 - £23,986 (pro rata) per annum. Biblins Youth Campsite is one of 4 Outdoor Education Centres managed by Woodcraft Folk. On its 18 acre site, nestled next to the river in the beautiful wye valley, Biblins provides camping and residential accommodation for families and youth groups. It holds an Adventure Activities Licenced centre and delivers outdoor education and recreational activities to thousands of visitors each year. Working with volunteers, young people and core staff, Biblins contributes to Woodcraft Folk aims to be a "co-operative movement for children and young people that believes passionately in equality and co-operation". About the role: As our Centre Assistant , you will support the effective running of the site, ensuring all customers have a safe and positive experience As our Centre Assistant your responsibilities will include: Site maintenance: including undertaking and instigating repairs, maintaining records, working within agreed budgets and timeframes Keep the facilities in a high level of repair and cleanliness so as to be safe and attractive to customers Maintain the centre grounds, buildings and and facilities in accordance with health & safety and safeguarding policies and procedures Identify areas for improvement to the centre and contribute to the Site Maintenance Plan and schedule Health & safety: ensuring the site and resources meet and comply health & safety standards and legal frameworks Meet the requirements of Health and Safety legislation, adopt safe working practices and do everything reasonable to prevent personal injury to yourself and others Implement standardised operating procedures for updating risk assessments, maintenance records and safety checks Customer and volunteer relationships: engaging with and supporting site visitors and volunteers to have a positive experience on site and responding to feedback to inform site developments and improvements Coordinate working parties of volunteers ensuring practical tasks are appropriately risk assessed, managed and achieved Where appropriate, supervise contracted cleaners, maintenance contractors and activity instructor Ensure booking requirements are met, liaising with external providers where appropriate Maintain effective and positive relationships with all customers, supporting repeat visits What we are looking for in our Centre Assistant: Essential: Premises maintenance Working to agreed deadlines and budgets Record-keeping Health & safety, particularly safe working practices, fire & water safety Practical skills to respond to maintenance tasks Excellent communication skills Desirable: Instructing and supervising contractors Working with and motivating volunteers Working with young people or youth organisations Environmental and outdoor education Working with and developing Health & Safety Monitoring and Compliance systems Safeguarding and child protection within a youth work setting Closing Date: 9am Monday 8th April 2024 Interviews scheduled Monday 22nd April 2024 If you feel you have what it takes to become our Centre Assistant then click ' Apply ' today and come and be part of our solution! We are committed to providing equal opportunities for all applicants and recognise the importance of accessibility in the application process. If you require any accommodations or assistance to complete this application due to accessibility needs, please contact us and we will be happy to discuss how we can support you. Woodcraft Folk is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check This role is exempt from the Rehabilitation of Offenders Act (1974)
Mar 27, 2024
Full time
Woodcraft Folk is seeking a flexible, organised and sociable Centre Assistant to to join our small friendly team of paid and volunteer staff in Ross On Wye . You'll join us on a part-time permanent basis, working 14 hours per week on an annualised contract with hours delivered on site March - October and working patterns agreed in advance with line manager. In return, you will receive a competitive salary of £21,645 - £23,986 (pro rata) per annum. Biblins Youth Campsite is one of 4 Outdoor Education Centres managed by Woodcraft Folk. On its 18 acre site, nestled next to the river in the beautiful wye valley, Biblins provides camping and residential accommodation for families and youth groups. It holds an Adventure Activities Licenced centre and delivers outdoor education and recreational activities to thousands of visitors each year. Working with volunteers, young people and core staff, Biblins contributes to Woodcraft Folk aims to be a "co-operative movement for children and young people that believes passionately in equality and co-operation". About the role: As our Centre Assistant , you will support the effective running of the site, ensuring all customers have a safe and positive experience As our Centre Assistant your responsibilities will include: Site maintenance: including undertaking and instigating repairs, maintaining records, working within agreed budgets and timeframes Keep the facilities in a high level of repair and cleanliness so as to be safe and attractive to customers Maintain the centre grounds, buildings and and facilities in accordance with health & safety and safeguarding policies and procedures Identify areas for improvement to the centre and contribute to the Site Maintenance Plan and schedule Health & safety: ensuring the site and resources meet and comply health & safety standards and legal frameworks Meet the requirements of Health and Safety legislation, adopt safe working practices and do everything reasonable to prevent personal injury to yourself and others Implement standardised operating procedures for updating risk assessments, maintenance records and safety checks Customer and volunteer relationships: engaging with and supporting site visitors and volunteers to have a positive experience on site and responding to feedback to inform site developments and improvements Coordinate working parties of volunteers ensuring practical tasks are appropriately risk assessed, managed and achieved Where appropriate, supervise contracted cleaners, maintenance contractors and activity instructor Ensure booking requirements are met, liaising with external providers where appropriate Maintain effective and positive relationships with all customers, supporting repeat visits What we are looking for in our Centre Assistant: Essential: Premises maintenance Working to agreed deadlines and budgets Record-keeping Health & safety, particularly safe working practices, fire & water safety Practical skills to respond to maintenance tasks Excellent communication skills Desirable: Instructing and supervising contractors Working with and motivating volunteers Working with young people or youth organisations Environmental and outdoor education Working with and developing Health & Safety Monitoring and Compliance systems Safeguarding and child protection within a youth work setting Closing Date: 9am Monday 8th April 2024 Interviews scheduled Monday 22nd April 2024 If you feel you have what it takes to become our Centre Assistant then click ' Apply ' today and come and be part of our solution! We are committed to providing equal opportunities for all applicants and recognise the importance of accessibility in the application process. If you require any accommodations or assistance to complete this application due to accessibility needs, please contact us and we will be happy to discuss how we can support you. Woodcraft Folk is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check This role is exempt from the Rehabilitation of Offenders Act (1974)