Business Portfolio Manager Home-based - Flexible, United Kingdom Salary - £42,800 - £51,700 per annum We could consider recruiting into the vacancy, on a part time basis, up to £51,700 for the right candidate. Contracted Hours: Full time, 37 hours per week or part time may be considered. Contract Type: Permanent. Closing date: Sunday 5th May 2024 at 11.59pm. Please note CQC are advertising this role on behalf of the Human Tissue Authority. This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. About the Human Tissue Authority The Human Tissue Authority's (HTA's) primary goal is to protect public and professional confidence in the safe and ethical use of human tissue. The HTA is the national independent regulator for organisations that remove, store and use tissue for research, medical treatment, post-mortem examination, teaching and display in public. We also give approval for organ and bone marrow donations from living people. With the interests of the public and those we regulate at the centre of our work, we aim to maintain confidence by ensuring that human tissue is used safely and ethically, with proper consent. Established under the Human Tissue Act 2004, we are an Executive Non-Departmental Public Body sponsored by the Department of Health and Social Care. The Authority's Chair and Board are appointed by the Secretary of State for Health. The Chair and half of the Board are lay, with the remainder being professionals drawn from some of the groups who are affected by the legislation. The Authority is supported by an Executive team of 50 staff. Why this could be a great role for you A unique opportunity has become available for a Business Portfolio Manager to join our team. The Business Portfolio Manager plays a key part in supporting the HTA to achieve its vision by developing an effective, practical and transparent process to enable the management of all business activities the HTA undertakes. Reporting to the Deputy Director Performance & Corporate Governance and with strong business management skills and experience in Portfolio Management / PMO management and reporting, the role holder will be responsible for creating a balanced Business Plan and then ensuring that all activities on the Business Plan are delivered on time and to budget through active and dynamic Portfolio Management. The role holder will own HTA's Portfolio and Project Management processes, tools and techniques and will work with directorates to ensure both Portfolio and Project Management processes and lifecycles are followed and documented, including Stage Gate reviews, Governance documentation creation / scrutiny and Change Control interventions. The Business Portfolio Manager will be responsible for developing effective, efficient and accessible processes for the collation of Portfolio and Project level activities across the organisation, including monthly Portfolio reports and analyses, collaborative meetings with Project Managers to support and challenge scheme performance and commentary, and coordinating monthly Portfolio meetings across management levels. They will also ensure that the Senior Management Team in particular has full visibility of known and developing risk to the delivery and or budget of the Business Plan. What you will bring You'll be experienced in matrix management with a supportive and collegiate attitude and have the ability to 'sell' Portfolio and Project Management processes and ideas to others. We are looking for the postholder to have experience of creating Business Plans from scratch, scoping new ideas clearly and succinctly, prioritising these possibilities and building a balanced Portfolio to deliver the Strategy. You will have experience of working across boundaries to deliver an agreed Business Plan in a Portfolio Management / PMO setting, with all the good Governance that you would expect in terms of individual scheme documentation and assurance. With strong analytical skills and a passion for all things Portfolio Management, you will be able to review large quantities of information from a variety of sources in a variety of forms and identify, categorise and prioritise key issues, and create compelling Portfolio level outputs. Excellent communication skills both written and oral and confidence engaging with and managing stakeholder relationships effectively, is crucial to succeed in this role. What we can offer you Your health and wellbeing are important to us and are supported through generous annual leave (32.5 days, plus 8 Bank Holidays). We also offer membership of the NHS pension scheme. As this role is home-based we ensure our Homeworkers are also kitted out with everything they need to comfortably work from home. Remote working option Standard contracts available are homeworking (an average of 3 days in the office each month) or office-based (minimum of 1 day a week in the office). Essential Skills and Experience: Experience of working across boundaries to deliver business priorities in a Portfolio Management / PMO setting. Experience of owning and developing Portfolio Management processes, tools and techniques. Experience of providing Project-level assurance through standardised reporting cycle and through Stage Gate Reviews. Experience of creating complex Business Plans covering a Portfolio of both core operations and Projects. Knowledge and experience of using data intelligence. Strong analytical skills, able to review large quantities of information from a variety of sources in a variety of forms and identify, categorise and prioritise key issues. Strong written and oral communication skills, able to manage stakeholders deftly and effectively and to write clearly and persuasively in plain English. High level of self-awareness, able to appreciate impact on others, keen and able to learn from what has gone well and what has not. Able to work successfully independently and as part of a team. Desirable Skills and Experience: Experience of working within the regulation environment and or an Arm's Length Body. Prince2 qualified. For an informal discussion or further information on the role, please contact John McDermott, Deputy Director for Performance & Corporate Governance. Individual adjustments We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email. Other organisations may call this role Business Operations Manager, Portfolio Manager, Continuous Improvement Manager, Business Development Manager, or Business Manager. So, if you'd like to join us as a Business Portfolio Manager, please select the button shown.
Apr 20, 2024
Full time
Business Portfolio Manager Home-based - Flexible, United Kingdom Salary - £42,800 - £51,700 per annum We could consider recruiting into the vacancy, on a part time basis, up to £51,700 for the right candidate. Contracted Hours: Full time, 37 hours per week or part time may be considered. Contract Type: Permanent. Closing date: Sunday 5th May 2024 at 11.59pm. Please note CQC are advertising this role on behalf of the Human Tissue Authority. This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. About the Human Tissue Authority The Human Tissue Authority's (HTA's) primary goal is to protect public and professional confidence in the safe and ethical use of human tissue. The HTA is the national independent regulator for organisations that remove, store and use tissue for research, medical treatment, post-mortem examination, teaching and display in public. We also give approval for organ and bone marrow donations from living people. With the interests of the public and those we regulate at the centre of our work, we aim to maintain confidence by ensuring that human tissue is used safely and ethically, with proper consent. Established under the Human Tissue Act 2004, we are an Executive Non-Departmental Public Body sponsored by the Department of Health and Social Care. The Authority's Chair and Board are appointed by the Secretary of State for Health. The Chair and half of the Board are lay, with the remainder being professionals drawn from some of the groups who are affected by the legislation. The Authority is supported by an Executive team of 50 staff. Why this could be a great role for you A unique opportunity has become available for a Business Portfolio Manager to join our team. The Business Portfolio Manager plays a key part in supporting the HTA to achieve its vision by developing an effective, practical and transparent process to enable the management of all business activities the HTA undertakes. Reporting to the Deputy Director Performance & Corporate Governance and with strong business management skills and experience in Portfolio Management / PMO management and reporting, the role holder will be responsible for creating a balanced Business Plan and then ensuring that all activities on the Business Plan are delivered on time and to budget through active and dynamic Portfolio Management. The role holder will own HTA's Portfolio and Project Management processes, tools and techniques and will work with directorates to ensure both Portfolio and Project Management processes and lifecycles are followed and documented, including Stage Gate reviews, Governance documentation creation / scrutiny and Change Control interventions. The Business Portfolio Manager will be responsible for developing effective, efficient and accessible processes for the collation of Portfolio and Project level activities across the organisation, including monthly Portfolio reports and analyses, collaborative meetings with Project Managers to support and challenge scheme performance and commentary, and coordinating monthly Portfolio meetings across management levels. They will also ensure that the Senior Management Team in particular has full visibility of known and developing risk to the delivery and or budget of the Business Plan. What you will bring You'll be experienced in matrix management with a supportive and collegiate attitude and have the ability to 'sell' Portfolio and Project Management processes and ideas to others. We are looking for the postholder to have experience of creating Business Plans from scratch, scoping new ideas clearly and succinctly, prioritising these possibilities and building a balanced Portfolio to deliver the Strategy. You will have experience of working across boundaries to deliver an agreed Business Plan in a Portfolio Management / PMO setting, with all the good Governance that you would expect in terms of individual scheme documentation and assurance. With strong analytical skills and a passion for all things Portfolio Management, you will be able to review large quantities of information from a variety of sources in a variety of forms and identify, categorise and prioritise key issues, and create compelling Portfolio level outputs. Excellent communication skills both written and oral and confidence engaging with and managing stakeholder relationships effectively, is crucial to succeed in this role. What we can offer you Your health and wellbeing are important to us and are supported through generous annual leave (32.5 days, plus 8 Bank Holidays). We also offer membership of the NHS pension scheme. As this role is home-based we ensure our Homeworkers are also kitted out with everything they need to comfortably work from home. Remote working option Standard contracts available are homeworking (an average of 3 days in the office each month) or office-based (minimum of 1 day a week in the office). Essential Skills and Experience: Experience of working across boundaries to deliver business priorities in a Portfolio Management / PMO setting. Experience of owning and developing Portfolio Management processes, tools and techniques. Experience of providing Project-level assurance through standardised reporting cycle and through Stage Gate Reviews. Experience of creating complex Business Plans covering a Portfolio of both core operations and Projects. Knowledge and experience of using data intelligence. Strong analytical skills, able to review large quantities of information from a variety of sources in a variety of forms and identify, categorise and prioritise key issues. Strong written and oral communication skills, able to manage stakeholders deftly and effectively and to write clearly and persuasively in plain English. High level of self-awareness, able to appreciate impact on others, keen and able to learn from what has gone well and what has not. Able to work successfully independently and as part of a team. Desirable Skills and Experience: Experience of working within the regulation environment and or an Arm's Length Body. Prince2 qualified. For an informal discussion or further information on the role, please contact John McDermott, Deputy Director for Performance & Corporate Governance. Individual adjustments We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email. Other organisations may call this role Business Operations Manager, Portfolio Manager, Continuous Improvement Manager, Business Development Manager, or Business Manager. So, if you'd like to join us as a Business Portfolio Manager, please select the button shown.
The Edelman Project Management team is passionate about finding smart ways to deliver great work. We sit at the center of our business, collaborating with best-in-class teams to ensure Edelman ideas make an impact in our clients' real worlds. From cars to consumer goods, fashion and retail, financial service, food and beverage, luxury, technology or healthcare - we are fanatics about integrated project management and enable our creative, strategy and account teams to deliver smart and brilliant programming for our clients. This is an exciting opportunity for a process-oriented, go-getter who wants to become a key part of a forward-thinking, integrated team. We want passion and excitement. We want someone who is unafraid to ask questions, is willing to challenge the norm and is eager to be the best in the business. Our Program Directors have deep experience in integrated project management and are leaders within the Project Management team and across a portfolio of clients, recognized as a go-to for high priority program definition, delivery best practices, and PM team leadership Edelman Group Program Directors are responsible for providing operational structure and overall delivery oversight on integrated projects. Serving as the overall program management lead across multiple portfolios of accounts, they oversee a teams of project managers and project leaders who lead schedules, deliverables, priorities and teams towards flawless execution. They are a strategic core team leader and counselor to Account and Specialty leads in program management, project delivery best practices and financial health. Group Program Directors are also leaders within the Project Management team, reporting to the Global Head of Project Management. As such, they are responsible for guiding career development and fostering an inclusive, growth-minded team culture. Day to Day Lead Project Management on a high-profile client portfolio globally, which will consist or either one top client of large scale or up to 4 smaller top clients (to be decided by PM leadership). Partner with account and specialty leads in the annual planning and forecasting process. This means drawing upon knowledge of Edelman's full official offering list and all of Edelman's specialty pools to ensure that all plans are grounded in the work and the specialists best place to deliver it. Own the intake of new work and the evaluation of new briefs within assigned portfolios, facilitating onE Team integrated triage to identify the offerings being sold, and with them the specialties required to collaborate on scoping and budgeting. Partner with global PM leadership and regional operational leadership to implement the approved global vision for project management and contribute to the future evolution of the discipline within Edelman. Own and manage project definition in scopes and staff plans with account leads and specialty teams within their portfolios, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort. Use approved Project Management tools in SmartSheet to establish portfolio dashboards and reports to report on financial health, live work and performance against KPIs. Also use SmartSheet to facilitate project and respirce requests. Independently own the delivery of multiple large, complex programs independently and with support from PM leaders and more junior project managers. Serve as an escalation point to manage risks and provide solutions-oriented consultation to integrated team leads, proactively looking around corners, controlling project scope and the change control process, and collaborating with leads to strategically identify and implement win-win solutions. Partner with Finance and Account teams to ensure clients are profitable, fees are appropriate, forecasts are accurate, and SOWs are approved. Ensure ongoing portfolio and project health reporting where financial and non-financial KPIs are reported on to client, specialty, and geo leadership. Drive client discussions related to delivery strategy, scope, Edelman capabilities and budget. Partner with Resource Management to forecast current and future staffing requirements on assigned portfolios in based both on annual planning and individual project SOWs. Establish workflow and best practices on integrated businesses that enable teams to efficiently deliver against program goals. Ensure quality checks and consistency of all outputs across all project deliverables Ensure flexibility in approaches to fit client, creative and business needs, while managing change and the exploration of various budget/time scenarios to elevate work. Contribute to project operations and "the work behind the work" - prioritizing of new project opportunities, establishing flexible frameworks and best practices with new teams, and providing input on PM team assignments. Manage and mentor Project Management team members, including resolving project escalations, setting and managing performance goals, coaching individual career growth paths, and balancing workloads. This will include the delivery of at least one training to the full global PM community every year. Balance a sense of urgency with a calm and confident leadership at all times. About Your Background: A 4-year degree or equivalent work experience 12+ years of project management experience in an integrated marketing/PR agency or related industry Mastery of large, complex project delivery on integrated programs, from planning through execution Demonstrated ability to motivate teams, foster career development and oversee performance of junior team members Fluency in Microsoft Office Suite (Word, Excel, PowerPoint) and Smartsheet (or other similar project management tool) is required. About You: A self-reliant multi-tasker, with the ability to work calmly and efficiently in a fast-paced environment A strategic mindset, with a knack for critical thinking and creative, head-on problem solving A bias for action and the unshakeable ability to confidently lead projects and teams through ambiguity A people leader with a "get things done" and positive mentality A passion for the art and the science of creative problem solving and operational excellence A strong and fearless communicator, with the ability to navigate conflict resolution and influence teams to a desired end goal A positive role model for fostering individual career development and an inclusive team culture Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle). For more information please visit: Click here to view a short video about life at Edelman.
Apr 20, 2024
Full time
The Edelman Project Management team is passionate about finding smart ways to deliver great work. We sit at the center of our business, collaborating with best-in-class teams to ensure Edelman ideas make an impact in our clients' real worlds. From cars to consumer goods, fashion and retail, financial service, food and beverage, luxury, technology or healthcare - we are fanatics about integrated project management and enable our creative, strategy and account teams to deliver smart and brilliant programming for our clients. This is an exciting opportunity for a process-oriented, go-getter who wants to become a key part of a forward-thinking, integrated team. We want passion and excitement. We want someone who is unafraid to ask questions, is willing to challenge the norm and is eager to be the best in the business. Our Program Directors have deep experience in integrated project management and are leaders within the Project Management team and across a portfolio of clients, recognized as a go-to for high priority program definition, delivery best practices, and PM team leadership Edelman Group Program Directors are responsible for providing operational structure and overall delivery oversight on integrated projects. Serving as the overall program management lead across multiple portfolios of accounts, they oversee a teams of project managers and project leaders who lead schedules, deliverables, priorities and teams towards flawless execution. They are a strategic core team leader and counselor to Account and Specialty leads in program management, project delivery best practices and financial health. Group Program Directors are also leaders within the Project Management team, reporting to the Global Head of Project Management. As such, they are responsible for guiding career development and fostering an inclusive, growth-minded team culture. Day to Day Lead Project Management on a high-profile client portfolio globally, which will consist or either one top client of large scale or up to 4 smaller top clients (to be decided by PM leadership). Partner with account and specialty leads in the annual planning and forecasting process. This means drawing upon knowledge of Edelman's full official offering list and all of Edelman's specialty pools to ensure that all plans are grounded in the work and the specialists best place to deliver it. Own the intake of new work and the evaluation of new briefs within assigned portfolios, facilitating onE Team integrated triage to identify the offerings being sold, and with them the specialties required to collaborate on scoping and budgeting. Partner with global PM leadership and regional operational leadership to implement the approved global vision for project management and contribute to the future evolution of the discipline within Edelman. Own and manage project definition in scopes and staff plans with account leads and specialty teams within their portfolios, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort. Use approved Project Management tools in SmartSheet to establish portfolio dashboards and reports to report on financial health, live work and performance against KPIs. Also use SmartSheet to facilitate project and respirce requests. Independently own the delivery of multiple large, complex programs independently and with support from PM leaders and more junior project managers. Serve as an escalation point to manage risks and provide solutions-oriented consultation to integrated team leads, proactively looking around corners, controlling project scope and the change control process, and collaborating with leads to strategically identify and implement win-win solutions. Partner with Finance and Account teams to ensure clients are profitable, fees are appropriate, forecasts are accurate, and SOWs are approved. Ensure ongoing portfolio and project health reporting where financial and non-financial KPIs are reported on to client, specialty, and geo leadership. Drive client discussions related to delivery strategy, scope, Edelman capabilities and budget. Partner with Resource Management to forecast current and future staffing requirements on assigned portfolios in based both on annual planning and individual project SOWs. Establish workflow and best practices on integrated businesses that enable teams to efficiently deliver against program goals. Ensure quality checks and consistency of all outputs across all project deliverables Ensure flexibility in approaches to fit client, creative and business needs, while managing change and the exploration of various budget/time scenarios to elevate work. Contribute to project operations and "the work behind the work" - prioritizing of new project opportunities, establishing flexible frameworks and best practices with new teams, and providing input on PM team assignments. Manage and mentor Project Management team members, including resolving project escalations, setting and managing performance goals, coaching individual career growth paths, and balancing workloads. This will include the delivery of at least one training to the full global PM community every year. Balance a sense of urgency with a calm and confident leadership at all times. About Your Background: A 4-year degree or equivalent work experience 12+ years of project management experience in an integrated marketing/PR agency or related industry Mastery of large, complex project delivery on integrated programs, from planning through execution Demonstrated ability to motivate teams, foster career development and oversee performance of junior team members Fluency in Microsoft Office Suite (Word, Excel, PowerPoint) and Smartsheet (or other similar project management tool) is required. About You: A self-reliant multi-tasker, with the ability to work calmly and efficiently in a fast-paced environment A strategic mindset, with a knack for critical thinking and creative, head-on problem solving A bias for action and the unshakeable ability to confidently lead projects and teams through ambiguity A people leader with a "get things done" and positive mentality A passion for the art and the science of creative problem solving and operational excellence A strong and fearless communicator, with the ability to navigate conflict resolution and influence teams to a desired end goal A positive role model for fostering individual career development and an inclusive team culture Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle). For more information please visit: Click here to view a short video about life at Edelman.
Overview of the role 3 in 20 girls and 1 in 20 boys will experience sexual violence before they turn 18. Yet, with access to the right help, children and their families can heal and recover. The Green House offers this lifeline, delivering the only specialist service to children, young people and families who have experienced sexual abuse living in Avon and Somerset. We are currently recruiting for a new Treasurer to join our Trustee board. As a Trustee of The Green House, you will play a crucial role in setting the strategic direction of the charity and ensuring good governance. You will contribute to ensuring that the charity fulfils its mission, operates effectively, and remains accountable to survivors of child sexual abuse, and their families. In addition to the general duties as Trustee, as Treasurer you will ensure that effective and appropriate financial measures, controls, and procedures are put in place and report to the Board at regular intervals about the financial health of the organisation. Please note that you will also be appointed as a Director of The Green House, reflecting our registration as both a charity and a Private Limited Company. Why join us? The service The Green House provides is distinct in four ways: We are evidence-based, with everything we do guided by research and best practice We are led by the voices of young people and their families We are centred on community and connection We are focused on the transformational power of the creative arts in helping survivors to rebuild their lives This has resulted in a distinct service that ensures children have access to timely, specialist support services that are right for them. Although The Green House delivers a local service, the work we do is increasingly leading the way in changing the national response to child sexual abuse - from delivering national training on pre-trial therapy to our involvement in the Upfront Survivors project. It is an exciting time to join us as we embed our new service model, deliver a new strategy, and look to increase both our local and national visibility. You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse. About you We are seeking a finance professional. You do not need to have specific knowledge of charity finance, although this would be an advantage. You do not need to have previous experience of acting as a Trustee. We are looking for you to demonstrate: Commitment: A deep passion and commitment to work alongside survivors of sexual abuse and their families. Integrity: That you uphold the highest ethical standards. Strategic Thinking: An ability to contribute to 'big picture' thinking. Financial Acumen: The ability to understand financial statements and budgeting. Collaboration: A recognition of the need for The Green House to act alongside partners and survivors, and for the Board to function as a collective. Advocacy: A willingness to represent the charity and advocate on The Green House's behalf. Communication: The ability for you to communicate your area of specialism to other members of the board with different specialist knowledge. Time Commitment: The ability to consistently devote time to the role. We value a wide range of experiences and specialisms, and our work is research-led and evidence-based. We welcome and encourage those with lived experience to apply. We know that there is no 'us' and 'them' and that many of The Green House's team are themselves survivors of sexual abuse and/or have wider lived experiences that offer huge value to the work we deliver. To apply please read through the full job description and terms of appointment provided in the supporting document. Please send your CV and a covering letter via the button below. The closing deadline for all candidates is Monday 29th April, 11:59pm. EDI Statement The Green House actively encourages and welcomes applications from individuals of all backgrounds. Having a diverse workforce would not only help us evolve as an organisation, but also help us better our inclusive practices for the various communities we serve. Because of this, we are particularly keen to receive applications from members of ethnic minority groups and individuals with disabilities who are currently underrepresented within the charity. We also understand that different barriers effect people with protected characteristics from accessing certain opportunities or experience. That is why we would like to offer any candidate living with disability that meets the minimum criteria a guaranteed interview. There is an optional Equal Opportunities form included (shown as 'application form' but this is not mandatory) for those living with disability to submit alongside their application to qualify for the guaranteed interview scheme. As well as in general for our internal diversity in recruitment monitoring, which can be sent to us at the same address alongside your application. This form will not be seen by the hiring panel.
Apr 20, 2024
Full time
Overview of the role 3 in 20 girls and 1 in 20 boys will experience sexual violence before they turn 18. Yet, with access to the right help, children and their families can heal and recover. The Green House offers this lifeline, delivering the only specialist service to children, young people and families who have experienced sexual abuse living in Avon and Somerset. We are currently recruiting for a new Treasurer to join our Trustee board. As a Trustee of The Green House, you will play a crucial role in setting the strategic direction of the charity and ensuring good governance. You will contribute to ensuring that the charity fulfils its mission, operates effectively, and remains accountable to survivors of child sexual abuse, and their families. In addition to the general duties as Trustee, as Treasurer you will ensure that effective and appropriate financial measures, controls, and procedures are put in place and report to the Board at regular intervals about the financial health of the organisation. Please note that you will also be appointed as a Director of The Green House, reflecting our registration as both a charity and a Private Limited Company. Why join us? The service The Green House provides is distinct in four ways: We are evidence-based, with everything we do guided by research and best practice We are led by the voices of young people and their families We are centred on community and connection We are focused on the transformational power of the creative arts in helping survivors to rebuild their lives This has resulted in a distinct service that ensures children have access to timely, specialist support services that are right for them. Although The Green House delivers a local service, the work we do is increasingly leading the way in changing the national response to child sexual abuse - from delivering national training on pre-trial therapy to our involvement in the Upfront Survivors project. It is an exciting time to join us as we embed our new service model, deliver a new strategy, and look to increase both our local and national visibility. You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse. About you We are seeking a finance professional. You do not need to have specific knowledge of charity finance, although this would be an advantage. You do not need to have previous experience of acting as a Trustee. We are looking for you to demonstrate: Commitment: A deep passion and commitment to work alongside survivors of sexual abuse and their families. Integrity: That you uphold the highest ethical standards. Strategic Thinking: An ability to contribute to 'big picture' thinking. Financial Acumen: The ability to understand financial statements and budgeting. Collaboration: A recognition of the need for The Green House to act alongside partners and survivors, and for the Board to function as a collective. Advocacy: A willingness to represent the charity and advocate on The Green House's behalf. Communication: The ability for you to communicate your area of specialism to other members of the board with different specialist knowledge. Time Commitment: The ability to consistently devote time to the role. We value a wide range of experiences and specialisms, and our work is research-led and evidence-based. We welcome and encourage those with lived experience to apply. We know that there is no 'us' and 'them' and that many of The Green House's team are themselves survivors of sexual abuse and/or have wider lived experiences that offer huge value to the work we deliver. To apply please read through the full job description and terms of appointment provided in the supporting document. Please send your CV and a covering letter via the button below. The closing deadline for all candidates is Monday 29th April, 11:59pm. EDI Statement The Green House actively encourages and welcomes applications from individuals of all backgrounds. Having a diverse workforce would not only help us evolve as an organisation, but also help us better our inclusive practices for the various communities we serve. Because of this, we are particularly keen to receive applications from members of ethnic minority groups and individuals with disabilities who are currently underrepresented within the charity. We also understand that different barriers effect people with protected characteristics from accessing certain opportunities or experience. That is why we would like to offer any candidate living with disability that meets the minimum criteria a guaranteed interview. There is an optional Equal Opportunities form included (shown as 'application form' but this is not mandatory) for those living with disability to submit alongside their application to qualify for the guaranteed interview scheme. As well as in general for our internal diversity in recruitment monitoring, which can be sent to us at the same address alongside your application. This form will not be seen by the hiring panel.
Purpose of the role: To set the group's corporation tax strategy and lead the function to effectively and efficiently deliver on all aspects of external corporation tax ('CT') reporting, governance and advisory matters. This includes managing the global corporation taxes of the Capita group, with an objective of ensuring CT obligations are met, and risks are minimised, while creating value and a sustainable framework. Job title: Head of Direct Tax Job Description: What you'll be doing: Accountability for the end-to-end delivery of UK and Ireland CT compliance and oversight of the group's tax status in its key international jurisdictions Responsible for accurate reporting of CT results; review and delivery of accounting and reporting processes for tax, and preparation of the year end IFRS tax disclosures for the annual report Ensuring compliance with worldwide transfer pricing and BEPS obligations, including new Pillar II considerations Develop, own and communicate the delivery of strategy for CT while ensuring an appropriate CT governance framework is in place and operating effectively. Lead, maintain and develop an effective and content CT team, including managing performance of direct reports CT advisory support on large and complex contracts, internal restructuring projects, international business opportunities and M&A transactions. Providing support and advice to the business, including finance teams in other territories in order to help them manage their local CT risks. Responsible for continuous improvement of the group's CT systems and processes, driving process efficiencies and technology improvements to ensure that they are fit for purpose and operating efficiently. Be the Capita CT lead on the HMRC relationship and support finance teams with managing their relationships with local tax authorities as appropriate Reports to Director of Group Tax Line management responsibility for the corporation tax team (currently 2 managers and an assistant) Key member of the tax leadership team working alongside the Head of VAT and Head of Employment Tax. Works closely with the wider Tax Team, finance, and other internal stakeholders. What we're looking for: 10 years tax experience in a listed company environment, with practice background Qualified tax professional or accountant, with excellent technical skills, and track record of addressing tax complexity Understanding of all Microsoft Office applications. Commercially aware, with ability to prepare communications for senior management, and translate tax risks to non-tax specialists Good ability to build productive relationships with Senior Finance and business leaders Experience managing, nurturing and maintaining a team About Group Finance Our Finance Function is one of Capita's central corporate functions and is supporting the financial needs of the business. Our teams are creating smarter, faster financial processes across a complex organisation to ensure consistency with training, technology and knowledge sharing. We're providing clear insight to teams across the business and empowering them to make effective, meaningful decisions. Join us and discover better as you build a stronger financial future for Capita. What's in it for you: A competitive salary 25 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London , United Kingdom Time Type: Full time Contract Type: Permanent Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Apr 20, 2024
Full time
Purpose of the role: To set the group's corporation tax strategy and lead the function to effectively and efficiently deliver on all aspects of external corporation tax ('CT') reporting, governance and advisory matters. This includes managing the global corporation taxes of the Capita group, with an objective of ensuring CT obligations are met, and risks are minimised, while creating value and a sustainable framework. Job title: Head of Direct Tax Job Description: What you'll be doing: Accountability for the end-to-end delivery of UK and Ireland CT compliance and oversight of the group's tax status in its key international jurisdictions Responsible for accurate reporting of CT results; review and delivery of accounting and reporting processes for tax, and preparation of the year end IFRS tax disclosures for the annual report Ensuring compliance with worldwide transfer pricing and BEPS obligations, including new Pillar II considerations Develop, own and communicate the delivery of strategy for CT while ensuring an appropriate CT governance framework is in place and operating effectively. Lead, maintain and develop an effective and content CT team, including managing performance of direct reports CT advisory support on large and complex contracts, internal restructuring projects, international business opportunities and M&A transactions. Providing support and advice to the business, including finance teams in other territories in order to help them manage their local CT risks. Responsible for continuous improvement of the group's CT systems and processes, driving process efficiencies and technology improvements to ensure that they are fit for purpose and operating efficiently. Be the Capita CT lead on the HMRC relationship and support finance teams with managing their relationships with local tax authorities as appropriate Reports to Director of Group Tax Line management responsibility for the corporation tax team (currently 2 managers and an assistant) Key member of the tax leadership team working alongside the Head of VAT and Head of Employment Tax. Works closely with the wider Tax Team, finance, and other internal stakeholders. What we're looking for: 10 years tax experience in a listed company environment, with practice background Qualified tax professional or accountant, with excellent technical skills, and track record of addressing tax complexity Understanding of all Microsoft Office applications. Commercially aware, with ability to prepare communications for senior management, and translate tax risks to non-tax specialists Good ability to build productive relationships with Senior Finance and business leaders Experience managing, nurturing and maintaining a team About Group Finance Our Finance Function is one of Capita's central corporate functions and is supporting the financial needs of the business. Our teams are creating smarter, faster financial processes across a complex organisation to ensure consistency with training, technology and knowledge sharing. We're providing clear insight to teams across the business and empowering them to make effective, meaningful decisions. Join us and discover better as you build a stronger financial future for Capita. What's in it for you: A competitive salary 25 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London , United Kingdom Time Type: Full time Contract Type: Permanent Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Group Insurance & Incident Management Lead ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues ; ATG Entertainment manages 64 venues across Britain, the US and Germany. We're very excited to be recruiting a Group Insurance & Incident Management Lead ! This role is based at the Shaftesbury Avenue Office. You'll report to the Group Risk Director as part of the Risk Management Team. You'll also work closely with the wider Group Operations Team/ Venue Operations and will collaborate widely across the business. Within this role you will use your excellent management and analytical skills to manage some of the critical elements of how we manage risk alongside proactively securing sufficient insurance coverage and establishing a robust incident management process - ensuring a swift recovery and minimises business disruption in case of an unforeseen event. You will provide regular updates to the business on risk management matters to ensure suitable communication on risk issues and to inform the business risk strategy in regard to continuous improvement. You should ideally be proficient in applicable technology programmes such as Microsoft Office (365) - especially excel, PowerPoint and Teams with the ability to learn new systems used by the business coupled with a minimum of 2 years administrative support or management experience . A keen interest in safety and insurance is a must! We'd also love you to have gained your IOSH Managing Safely or NEBOSH General Certificate and have experience in an operational support role for a multi-site business. Interested? Click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Apr 20, 2024
Full time
Group Insurance & Incident Management Lead ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues ; ATG Entertainment manages 64 venues across Britain, the US and Germany. We're very excited to be recruiting a Group Insurance & Incident Management Lead ! This role is based at the Shaftesbury Avenue Office. You'll report to the Group Risk Director as part of the Risk Management Team. You'll also work closely with the wider Group Operations Team/ Venue Operations and will collaborate widely across the business. Within this role you will use your excellent management and analytical skills to manage some of the critical elements of how we manage risk alongside proactively securing sufficient insurance coverage and establishing a robust incident management process - ensuring a swift recovery and minimises business disruption in case of an unforeseen event. You will provide regular updates to the business on risk management matters to ensure suitable communication on risk issues and to inform the business risk strategy in regard to continuous improvement. You should ideally be proficient in applicable technology programmes such as Microsoft Office (365) - especially excel, PowerPoint and Teams with the ability to learn new systems used by the business coupled with a minimum of 2 years administrative support or management experience . A keen interest in safety and insurance is a must! We'd also love you to have gained your IOSH Managing Safely or NEBOSH General Certificate and have experience in an operational support role for a multi-site business. Interested? Click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Hello, we're Kaleidoscope. We're an award winning consultancy of a different kind. We're looking for a new Commercial Director to join our team to help us deliver even greater impact for a wider range of clients - both in health and care, and beyond. Since we were established almost 8 years ago, we've grown from 2 people in a small room with a large Welsh dresser, to a family of over 60 staff and associates (we still have the dresser). Although we've grown rapidly we've not lost sight of why we were set up. As a social enterprise all our work seeks to contribute to our mission: to work with others to build a future which is connected, kind and joyful. We meet this mission by advising clients across public, private and voluntary sectors primarily in health and care in our areas of expertise, spanning: strategy, organisational development, service change, research and evaluation, and effective collaboration. What we're looking for Our first requirement is that you're kind. Life is too short to work with people who aren't. Second, you've got to be somewhere on our wavelength. We're not a normal organisation . In fact we think the basic template of energy-sapping, soul-crushing, computer-says-no, normal organisations is fundamentally broken. Beyond this, there is no 'right' sort of Kaleidoscopian. We are looking for someone with commercial savvy and expertise to play a significant role in taking our business development efforts to the next level. You will be responsible for: leading our business development strategy and delivery plan - supporting and motivating client facing teams in executing it building and maintaining close working relationships with our service offer leads as subject matter experts and communications lead on brand awareness and marketing oversight and reporting on the business development pipeline and performance, including directing any mitigating actions as required proactively identifying and capitalising on business development opportunities with our existing client base and in exploring new sectors leading the development of high quality proposal, tender and pitch documents to grow the profitability of the business and diversify the client base - bringing in internal subject matter expertise as needed developing strong senior-level relationships with clients and potential clients - understand key client needs and ensuring our offer is credible, tailored accordingly and provides high quality, impactful support supporting efforts to track and increase profitability across client projects, ensuring accurate reporting and meeting financial targets. Ideally you'll be able to tick some specific boxes experience wise: Proven commercial experience in client services and business development within a consultancy or related industry. Bringing a deep understanding of business operations, finances, sales and marketing tactics and creative thinking partnered with a strategic mindset. Experience in developing and implementing successful business growth strategies. You can apply this experience to further develop and grow our business development efforts and help identify opportunities for growth and diversification within our current health and care sector and in new sectors. Exceptional communication and interpersonal skills, with the ability to build and nurture trusting relationships at all levels: Internally. You have the ability to inspire and motivate teams for success - building culture and capability in commercial acumen. You are able to lead, convene and collaborate with our service offer leads as subject matter experts and our communications lead in co-creating and agreeing plans for sales and marketing. You have the ability to quickly understand and represent our service offers with clients but also know when to bring content specialists into the conversation. With clients. You are credible with senior leaders. You can quickly understand complex requirements and what clients need for success and communicate these back succinctly and clearly. Bid, proposal and pitch development and presentation skills. Experience of leading the development of new relationships, and developing compelling collateral, proposals and pitches in response to client needs. Having the nous to sniff out new opportunities where we can help potential clients meet their goals. Analytical skills and business acumen. Your strong analytical and numeracy skills enable you to use financial data to inform strategic plans and decision making. Demonstrable ability to think strategically, and then operationalise. Seeing the bigger picture, understanding the market now and horizon scanning for the future. Setting aims and objectives in order to develop and improve the business, ensuring the team are on board, understanding the need for any change and what is required of them. Strong interest in helping to grow and strengthen our own organisation. Wanting to work for a different sort of organisation for a reason. Experience and interest in helping organisations develop and grow. Enjoy selling and the process of selling. Gets satisfaction from well-oiled sales processes which get results. Understanding of the health and care sector is desirable but not essential. But I'm afraid if you're not kind, well, we might as well part company now. At Kaleidoscope pay is decided through a mix of individual decision and whole organisation discussion. When you join, we'll make you an offer in the range of £65,000 - £75,000 based on your skills and experience. Within your first year you will "own" your salary decision: we can tell you more about that if we meet. This is a 12 month fixed term contract. If the roleholder is successful in contributing to a thriving organisation, we would seek to explore making this a permanent position. This is a full-time (or at least 4 days per week) position, based at our offices in London SE8 with support for remote working. You will need to be able to come to London on a regular basis and be willing to travel nationally based on client needs. We know how important diversity and inclusion is as an organisation and for fulfilling our mission. We are committed to creating a company which ensures a diversity of voices in all parts of our work. We particularly encourage applications from groups that are currently underrepresented at Kaleidoscope, including people from ethnic minority groups, disabled people, and people with gender diverse identities. We have flexible working policies, and would be happy to discuss flexible working requirements with any candidates. If you're reading this wondering 'is it really for me?' please get in touch to chat . How to apply To apply, we'd like you to share with us up to 800 words on what you would do in your first 100 days, and what you would hope to achieve. Please: email your submission via the button below by midday Friday 10 May along with a note (maximum 2 sides please) on your relevant experience, particularly with regard to the 'specific boxes' of desired experience above, and written confirmation that you have the right to work in the UK; and fill in our equality and diversity monitoring form, available here . Please only put your initials and day and month (not year!) of birth at the top of both your submission and work experience. We do not want further information (such as education, hobbies, address) beyond this! Please do not send us your CV. Please note that interviews are likely to be held 15 - 17 May, with short-listed candidates informed by 6pm on 10 May. What questions do you have? Do look at our website and email us if you have specific queries we can help with. Thanks very much - we hope to hear from you.
Apr 20, 2024
Full time
Hello, we're Kaleidoscope. We're an award winning consultancy of a different kind. We're looking for a new Commercial Director to join our team to help us deliver even greater impact for a wider range of clients - both in health and care, and beyond. Since we were established almost 8 years ago, we've grown from 2 people in a small room with a large Welsh dresser, to a family of over 60 staff and associates (we still have the dresser). Although we've grown rapidly we've not lost sight of why we were set up. As a social enterprise all our work seeks to contribute to our mission: to work with others to build a future which is connected, kind and joyful. We meet this mission by advising clients across public, private and voluntary sectors primarily in health and care in our areas of expertise, spanning: strategy, organisational development, service change, research and evaluation, and effective collaboration. What we're looking for Our first requirement is that you're kind. Life is too short to work with people who aren't. Second, you've got to be somewhere on our wavelength. We're not a normal organisation . In fact we think the basic template of energy-sapping, soul-crushing, computer-says-no, normal organisations is fundamentally broken. Beyond this, there is no 'right' sort of Kaleidoscopian. We are looking for someone with commercial savvy and expertise to play a significant role in taking our business development efforts to the next level. You will be responsible for: leading our business development strategy and delivery plan - supporting and motivating client facing teams in executing it building and maintaining close working relationships with our service offer leads as subject matter experts and communications lead on brand awareness and marketing oversight and reporting on the business development pipeline and performance, including directing any mitigating actions as required proactively identifying and capitalising on business development opportunities with our existing client base and in exploring new sectors leading the development of high quality proposal, tender and pitch documents to grow the profitability of the business and diversify the client base - bringing in internal subject matter expertise as needed developing strong senior-level relationships with clients and potential clients - understand key client needs and ensuring our offer is credible, tailored accordingly and provides high quality, impactful support supporting efforts to track and increase profitability across client projects, ensuring accurate reporting and meeting financial targets. Ideally you'll be able to tick some specific boxes experience wise: Proven commercial experience in client services and business development within a consultancy or related industry. Bringing a deep understanding of business operations, finances, sales and marketing tactics and creative thinking partnered with a strategic mindset. Experience in developing and implementing successful business growth strategies. You can apply this experience to further develop and grow our business development efforts and help identify opportunities for growth and diversification within our current health and care sector and in new sectors. Exceptional communication and interpersonal skills, with the ability to build and nurture trusting relationships at all levels: Internally. You have the ability to inspire and motivate teams for success - building culture and capability in commercial acumen. You are able to lead, convene and collaborate with our service offer leads as subject matter experts and our communications lead in co-creating and agreeing plans for sales and marketing. You have the ability to quickly understand and represent our service offers with clients but also know when to bring content specialists into the conversation. With clients. You are credible with senior leaders. You can quickly understand complex requirements and what clients need for success and communicate these back succinctly and clearly. Bid, proposal and pitch development and presentation skills. Experience of leading the development of new relationships, and developing compelling collateral, proposals and pitches in response to client needs. Having the nous to sniff out new opportunities where we can help potential clients meet their goals. Analytical skills and business acumen. Your strong analytical and numeracy skills enable you to use financial data to inform strategic plans and decision making. Demonstrable ability to think strategically, and then operationalise. Seeing the bigger picture, understanding the market now and horizon scanning for the future. Setting aims and objectives in order to develop and improve the business, ensuring the team are on board, understanding the need for any change and what is required of them. Strong interest in helping to grow and strengthen our own organisation. Wanting to work for a different sort of organisation for a reason. Experience and interest in helping organisations develop and grow. Enjoy selling and the process of selling. Gets satisfaction from well-oiled sales processes which get results. Understanding of the health and care sector is desirable but not essential. But I'm afraid if you're not kind, well, we might as well part company now. At Kaleidoscope pay is decided through a mix of individual decision and whole organisation discussion. When you join, we'll make you an offer in the range of £65,000 - £75,000 based on your skills and experience. Within your first year you will "own" your salary decision: we can tell you more about that if we meet. This is a 12 month fixed term contract. If the roleholder is successful in contributing to a thriving organisation, we would seek to explore making this a permanent position. This is a full-time (or at least 4 days per week) position, based at our offices in London SE8 with support for remote working. You will need to be able to come to London on a regular basis and be willing to travel nationally based on client needs. We know how important diversity and inclusion is as an organisation and for fulfilling our mission. We are committed to creating a company which ensures a diversity of voices in all parts of our work. We particularly encourage applications from groups that are currently underrepresented at Kaleidoscope, including people from ethnic minority groups, disabled people, and people with gender diverse identities. We have flexible working policies, and would be happy to discuss flexible working requirements with any candidates. If you're reading this wondering 'is it really for me?' please get in touch to chat . How to apply To apply, we'd like you to share with us up to 800 words on what you would do in your first 100 days, and what you would hope to achieve. Please: email your submission via the button below by midday Friday 10 May along with a note (maximum 2 sides please) on your relevant experience, particularly with regard to the 'specific boxes' of desired experience above, and written confirmation that you have the right to work in the UK; and fill in our equality and diversity monitoring form, available here . Please only put your initials and day and month (not year!) of birth at the top of both your submission and work experience. We do not want further information (such as education, hobbies, address) beyond this! Please do not send us your CV. Please note that interviews are likely to be held 15 - 17 May, with short-listed candidates informed by 6pm on 10 May. What questions do you have? Do look at our website and email us if you have specific queries we can help with. Thanks very much - we hope to hear from you.
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
Apr 20, 2024
Full time
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 20, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
This is your opportunity to join a market leading clean technology company standing at the forefront of ship efficiency solutions and maritime decarbonisation. We are dedicated to delivering cutting-edge technology to reduce fuel burn and harmful emissions from oceangoing vessels. Reporting To : Vice President of Sales Location : London / Southampton office including Hybrid Working The Sales Director will represent Silverstream Technologies in promoting its products and services to potential Customers in the LNGC segment. They will proactively develop relationships with decision-makers and stakeholder groups for the Silverstream System, and own the sales of solutions for allocated customers, sales channels, and market segments. The role will be accountable for driving the sales process for allocated opportunities, including the review and qualification of leads and opportunities, bid strategy setting, review of customer enquiry documentation, performing business case evaluations, and customer negotiations. Experience / Qualifications Required: Experience in sales and proposal development activity related to equipment sales within the marine sector A strong customer focus, be personable and presentable and be able to work effectively with internal and external customers and stakeholders Ability to communicate at senior levels in the maritime industry Good technical knowledge of marine equipment and systems and their application Able to provide technical and commercial presentations both internally and to potential customers Degree in a relevant engineering subject Track record of developing marine equipment sales opportunities to closure Ability to develop creative solutions for marine equipment sales Leadership positions in the marine industry Strong network within the marine industry, with owners, shipyards and charterers Demonstrable team player Flexi-Time with your working hours Hybrid Working Annual Bonus Life Assurance Cover Private Medical Insurance 24/7 GP Access and Mental Health Support 25 days Annual Leave + Public Holidays Company Sick Pay Discounted Gym Membership How To Apply: If this is the role for you, please submit your CV by clicking the "Apply for this job". Please note if you are applying from outside the UK, you must be willing to relocate and have the rights to live and work in the UK. Interview Process: Successful candidates will be taken through a 3 stage interview process with Silverstream: 1st Stage Interview - Completed via Teams 2nd Stage Interview - Completed at their London HQ Office 3rd Stage Interview - Completed at their London HQ Office FILL IN THE FORM BELOW AND ELLIE WILL BE IN TOUCH REGARDING YOUR APPLICATION Name Surname Email Telephone Submission Check - Please leave this field empty
Apr 20, 2024
Full time
This is your opportunity to join a market leading clean technology company standing at the forefront of ship efficiency solutions and maritime decarbonisation. We are dedicated to delivering cutting-edge technology to reduce fuel burn and harmful emissions from oceangoing vessels. Reporting To : Vice President of Sales Location : London / Southampton office including Hybrid Working The Sales Director will represent Silverstream Technologies in promoting its products and services to potential Customers in the LNGC segment. They will proactively develop relationships with decision-makers and stakeholder groups for the Silverstream System, and own the sales of solutions for allocated customers, sales channels, and market segments. The role will be accountable for driving the sales process for allocated opportunities, including the review and qualification of leads and opportunities, bid strategy setting, review of customer enquiry documentation, performing business case evaluations, and customer negotiations. Experience / Qualifications Required: Experience in sales and proposal development activity related to equipment sales within the marine sector A strong customer focus, be personable and presentable and be able to work effectively with internal and external customers and stakeholders Ability to communicate at senior levels in the maritime industry Good technical knowledge of marine equipment and systems and their application Able to provide technical and commercial presentations both internally and to potential customers Degree in a relevant engineering subject Track record of developing marine equipment sales opportunities to closure Ability to develop creative solutions for marine equipment sales Leadership positions in the marine industry Strong network within the marine industry, with owners, shipyards and charterers Demonstrable team player Flexi-Time with your working hours Hybrid Working Annual Bonus Life Assurance Cover Private Medical Insurance 24/7 GP Access and Mental Health Support 25 days Annual Leave + Public Holidays Company Sick Pay Discounted Gym Membership How To Apply: If this is the role for you, please submit your CV by clicking the "Apply for this job". Please note if you are applying from outside the UK, you must be willing to relocate and have the rights to live and work in the UK. Interview Process: Successful candidates will be taken through a 3 stage interview process with Silverstream: 1st Stage Interview - Completed via Teams 2nd Stage Interview - Completed at their London HQ Office 3rd Stage Interview - Completed at their London HQ Office FILL IN THE FORM BELOW AND ELLIE WILL BE IN TOUCH REGARDING YOUR APPLICATION Name Surname Email Telephone Submission Check - Please leave this field empty
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 19, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Location: Mobile around London and Thames Valley Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Location: Mobile around London and Thames Valley Salary: £70,000 per annum DOE Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. This is a role with exciting scope for growth into a Head of Project role for the right candidate. We look for people with a positive, can-do attitude and the ability to fit into and take leadership of a fast-growing team What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities in order to maintain and improve the net profitability of the business Develop strong relationships with client staff and their representatives applying Key Account Management principles in order to foster good working relationships at every level and optimise the commercial position of EMCOR UK Prepare with the Project Director an annual business plan and budget for the contract portfolio Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed Develop and maintain relationships with all the clients departments including those of the operational and FM teams Ensure management and close supervision of site-based EMCOR UK staff, off site EMCOR support staff when visiting site and sub-contractors Provide leadership and direction to site-based staff and Project Managers, developing skills matrix and development plan Take ownership of projects and provide support as and when required Ensure correct skill & competence levels of site-based team to meet the contract scope Preparation of the monthly report for the Project Director and Client, listing all relevant site-based activities that occurred during the month including proposals and tenders completed Be conversant with all statutory compliance processes and procedures such as CDM 2015; Building Regulations; British Standards; RIBA Stages and those set out within a specification Ensure that all EMCOR policies, procedures and standards are in place and adhered too Ensure the Projects has suitable, qualified and experienced management teams in place within an appropriate reporting structure, by deploying appropriate HR strategies to recruit, develop, motivate motivate and retain the required management capabilities Ensure that all operational activities are conducted in accordance with standard EMCOR policies and procedures; in particular: -Health, Safety, Quality and the Environment -Financial Reporting -Commercial and legislative -HR and Employee Welfare -EMCOR Standards of Conduct and Code of Ethics Develop an organisational culture, which reflects the EMCOR Brand and core values of the business, such that a positive employee relations climate and working environment of continuous improvement is created in order to drive demonstrable value to the client and make life easier for all To actively and positively promote the image of EMCOR and the wider EMCOR Group at all times and to maintain good working relationships with clients, suppliers and other external parties A thorough knowledge of Project Management services within the UK such as Civils; Fit Out; Life Cycle replacement and Energy An effective and progressive leader with experience of directing and developing multi-disciplined teams across wide geographical territories An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change organisations, culture and behaviours A driver of people and projects with a very strong commercial awareness and a track record of achievement on complex and demanding contracts and accounts Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure A proven track record of setting up and managing supply chain partners, multiple suppliers and sub-contractors Educated to degree level and a member of a relevant professional institute Person Specification Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands An ability to quickly grasp changing needs and the talent to translate these into operational reality An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure A self-starter who is not afraid to challenge received wisdom and has the resilience to pursue legitimate business aims and objectives The energy and infectious enthusiasm to get things done Extensive experience within a similar management role Appropriate trade qualifications either Electrical or Mechanical of fabric Management and leadership training Coaching / Development Good IT skills including Excel, MS Projects, Office 365, PowerPoint and Word Must be able to demonstrate leadership qualities A good Level of interpersonal and customer relationship skills Valid full driving licence At EMCOR UK . click apply for full job details
Apr 19, 2024
Full time
Location: Mobile around London and Thames Valley Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Location: Mobile around London and Thames Valley Salary: £70,000 per annum DOE Working hours: 8am - 5pm, Monday - Friday Benefits : Car Allowance, 25 Days Holiday + BH, Company Pension, Private Healthcare, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme) About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview: Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. Due to planned and very exciting growth we are looking to employ an Head of Projects who can combine strategy development with tactical delivery to lead operational activities across a Portfolio of a key customer sites. Managing a team of managers and reporting into the Project Director, we will be looking to you to ensure the cost effective and timely delivery of all project obligations and service provisions. Focus on building relationships with all managers, clients, operational and FM team across the UK is a key part of the role, as is the ability to hit the ground running. Good project and people management skills are essential. This is a role with exciting scope for growth into a Head of Project role for the right candidate. We look for people with a positive, can-do attitude and the ability to fit into and take leadership of a fast-growing team What you'll do: Be responsible to the Project Director for the P&L of the Account and to lead and direct project activities in order to maintain and improve the net profitability of the business Develop strong relationships with client staff and their representatives applying Key Account Management principles in order to foster good working relationships at every level and optimise the commercial position of EMCOR UK Prepare with the Project Director an annual business plan and budget for the contract portfolio Carry out regular monthly Project reviews of P&L accountability; including progress of projects; quality; H&SW; Relationships Manage sub-contractors effectively both financially and commercially. Ensure all EMCOR procurement processes and procedures are followed Develop and maintain relationships with all the clients departments including those of the operational and FM teams Ensure management and close supervision of site-based EMCOR UK staff, off site EMCOR support staff when visiting site and sub-contractors Provide leadership and direction to site-based staff and Project Managers, developing skills matrix and development plan Take ownership of projects and provide support as and when required Ensure correct skill & competence levels of site-based team to meet the contract scope Preparation of the monthly report for the Project Director and Client, listing all relevant site-based activities that occurred during the month including proposals and tenders completed Be conversant with all statutory compliance processes and procedures such as CDM 2015; Building Regulations; British Standards; RIBA Stages and those set out within a specification Ensure that all EMCOR policies, procedures and standards are in place and adhered too Ensure the Projects has suitable, qualified and experienced management teams in place within an appropriate reporting structure, by deploying appropriate HR strategies to recruit, develop, motivate motivate and retain the required management capabilities Ensure that all operational activities are conducted in accordance with standard EMCOR policies and procedures; in particular: -Health, Safety, Quality and the Environment -Financial Reporting -Commercial and legislative -HR and Employee Welfare -EMCOR Standards of Conduct and Code of Ethics Develop an organisational culture, which reflects the EMCOR Brand and core values of the business, such that a positive employee relations climate and working environment of continuous improvement is created in order to drive demonstrable value to the client and make life easier for all To actively and positively promote the image of EMCOR and the wider EMCOR Group at all times and to maintain good working relationships with clients, suppliers and other external parties A thorough knowledge of Project Management services within the UK such as Civils; Fit Out; Life Cycle replacement and Energy An effective and progressive leader with experience of directing and developing multi-disciplined teams across wide geographical territories An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change organisations, culture and behaviours A driver of people and projects with a very strong commercial awareness and a track record of achievement on complex and demanding contracts and accounts Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure A proven track record of setting up and managing supply chain partners, multiple suppliers and sub-contractors Educated to degree level and a member of a relevant professional institute Person Specification Who you'll be: A natural leader with obvious gravitas and charisma to stand out amongst others and the ability to bring the best out of people Strong commercial acumen An obvious empathy with customers and clients, an ability to quickly grasp their needs and an ability to galvanise resources to satisfy clients demands An ability to quickly grasp changing needs and the talent to translate these into operational reality An ability to identify and drive through 'win-win' solutions when even under considerable or sustained pressure A self-starter who is not afraid to challenge received wisdom and has the resilience to pursue legitimate business aims and objectives The energy and infectious enthusiasm to get things done Extensive experience within a similar management role Appropriate trade qualifications either Electrical or Mechanical of fabric Management and leadership training Coaching / Development Good IT skills including Excel, MS Projects, Office 365, PowerPoint and Word Must be able to demonstrate leadership qualities A good Level of interpersonal and customer relationship skills Valid full driving licence At EMCOR UK . click apply for full job details
People Partner European Network, Americas and the Caribbean Location: London, UK Share This Page Deadline Tue, 07/05/2024 About International Planned Parenthood Federation (IPPF) IPPF is a global non-government healthcare provider and a leading advocate of reproductive health and rights for all. Founded in 1952, IPPF has evolved into a movement of 150 member associations and collaborative partners with a presence in over 146 countries. Our work is wide ranging, including sex education, maternal care and responding to humanitarian crises. We pride ourselves on being local through our members and global through our network. At the heart of our mission is the provision of integrated healthcare to anyone who needs it regardless of race, gender, se, income, and crucially no matter how remote. The role Division People Organisation & Culture Location London, UK Responsible to Director People, Organisation and Culture Type of Role Full-time, hybrid Salary Up to £71,000 pa The People Partner European Network, Americas and the Caribbean is a crucial role, supporting our teams based in London, Brussels, Mexico City, Turks and Caicos and New York. Working closely with our regional and divisional directors, the role will support about 100 people in total. It will also lead on our approach to global talent management across IPPF, setting global principles for how we want to attract and grow our talent, and rolling these out to local teams. This is an exciting opportunity to join a new and growing team who are at the heart of embedding our new strategy 'Come Together'. We aspire to build great environments, deliver innovative services, listen to our people and nurture our leaders. Reporting to the Director of People, Organisation and Culture (DPOC), it is part of a wider team of People Partners working throughout our geographical regions. What are we looking for? As we transform the approach to People Organisation & Culture, we are looking for people who are strategic, agile and collaborative. Building consistency, keeping on the 'front foot' of evolving people practices and bringing a proactive approach to attracting talent, people performance and development, workforce planning and enhancing the employee experience journey are important too. And we need someone who can develop new approaches and processes, bring people with them and collaborate in a truly global context. You will line manage the HR Officer based in Mexico City and matrix manage the HR Officer based in London with the Global Operations Manager. Develop and implement a regional people plan with the DPOC, Regional and Divisional Directors. Devise, modify and manage the employee lifecycle journey to ensure a consistent and positive employee experience. Plan recruitment to effectively attract diverse talent, pro-actively advising on the approach. Supporting selection directly, through training and coaching recruiting managers. Build and manage an effective approach to managing talent, that brings more consistency across regions, improves performance and increases engagement. Work closely with directors to manage resources effectively, build resilience and flexibility. Identify, mitigate, and manage people and employee relations risks. Manage the pay review cycle in region in line with Secretariat guidelines and working alongside People colleagues. Lead the local adaptation, modification and implementation of People Policies and Procedures in line with the Secretariat framework. Advocate for the development of a learning organisation, where people are encouraged to proactively develop their careers. Build trusted relationships at all levels to deliver IPPF's People objectives while retaining line manager accountability through training and coaching support. Recommend, devise and adapt interventions that improve engagement, wellbeing and support culture change. Support and enable a safe environment, adhering to the safeguarding reporting and monitoring requirements of this role. We are looking for each People Partner to take the lead on a global initiative. Expertise: Qualified HR Professional with significant experience across the full employee life-cycle. Experience as an HR or People Partner or generalist, pro-actively advising Senior Management Teams. Experience of advising and working across geographies and different legal jurisdictions internationally, particularly on recruitment & ER matters, would be a benefit. Experience in the co-design/development of key people initiatives. Qualified in the use of psychometric profiling that can be used in multi-cultural environments would be a benefit Track record of working successfully with diverse, multicultural and multilingual groups and experience of supporting teamworking in diverse environments. Creative problem-solver, who thinks ahead and pre-empts risks/issues. Understands the external dynamics, political/social/economic shifts and keeps up to date with functional/sectoral/legislative changes. Skills: Influencing skills with the ability to challenge and support with resilience and emotional intelligence. Good judgment and decision-making distilling the key elements of a context and balancing the different needs. Planning and organising skills with the ability to adapt and flex to changing circumstances and deliver at pace. Strong communication skills, verbal and written with experience of writing policies/procedures/contracts in a user-friendly way without technical jargon and in a tone of voice that supports an inclusive culture. Other regional languages would be a benefit - French and Spanish. Highest integrity and confidentiality, approachable and supportive. Demonstrate an understanding of and commitment to safeguarding in a local and international context. Demonstrate an ability and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti-racist and respectful of others. An intersectional (pro) feminist who is passionate about sexual reproductive health care rights + justice, including safe abortion. Supportive of people's rights regardless of sexuality or gender identity/expression and supportive of worker's rights and access to health care. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy. Selection process Read thejob description linked below for details about this position and the skills/experience needed Complete the application form linked below. Send completed application forms and CVs to by 7th May 2024. Candidates will be long-listed and contacted to complete a short call to assess suitability from both sides. Shortlisted candidates will be invited to a Teams Interview, with a presentation. Preferred candidates will be invited to a face to face meeting to discuss the role in more detail and answer any questions they may have. All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder. Equality Statement Equality and diversity are at the core of who we are and what we do. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy
Apr 19, 2024
Full time
People Partner European Network, Americas and the Caribbean Location: London, UK Share This Page Deadline Tue, 07/05/2024 About International Planned Parenthood Federation (IPPF) IPPF is a global non-government healthcare provider and a leading advocate of reproductive health and rights for all. Founded in 1952, IPPF has evolved into a movement of 150 member associations and collaborative partners with a presence in over 146 countries. Our work is wide ranging, including sex education, maternal care and responding to humanitarian crises. We pride ourselves on being local through our members and global through our network. At the heart of our mission is the provision of integrated healthcare to anyone who needs it regardless of race, gender, se, income, and crucially no matter how remote. The role Division People Organisation & Culture Location London, UK Responsible to Director People, Organisation and Culture Type of Role Full-time, hybrid Salary Up to £71,000 pa The People Partner European Network, Americas and the Caribbean is a crucial role, supporting our teams based in London, Brussels, Mexico City, Turks and Caicos and New York. Working closely with our regional and divisional directors, the role will support about 100 people in total. It will also lead on our approach to global talent management across IPPF, setting global principles for how we want to attract and grow our talent, and rolling these out to local teams. This is an exciting opportunity to join a new and growing team who are at the heart of embedding our new strategy 'Come Together'. We aspire to build great environments, deliver innovative services, listen to our people and nurture our leaders. Reporting to the Director of People, Organisation and Culture (DPOC), it is part of a wider team of People Partners working throughout our geographical regions. What are we looking for? As we transform the approach to People Organisation & Culture, we are looking for people who are strategic, agile and collaborative. Building consistency, keeping on the 'front foot' of evolving people practices and bringing a proactive approach to attracting talent, people performance and development, workforce planning and enhancing the employee experience journey are important too. And we need someone who can develop new approaches and processes, bring people with them and collaborate in a truly global context. You will line manage the HR Officer based in Mexico City and matrix manage the HR Officer based in London with the Global Operations Manager. Develop and implement a regional people plan with the DPOC, Regional and Divisional Directors. Devise, modify and manage the employee lifecycle journey to ensure a consistent and positive employee experience. Plan recruitment to effectively attract diverse talent, pro-actively advising on the approach. Supporting selection directly, through training and coaching recruiting managers. Build and manage an effective approach to managing talent, that brings more consistency across regions, improves performance and increases engagement. Work closely with directors to manage resources effectively, build resilience and flexibility. Identify, mitigate, and manage people and employee relations risks. Manage the pay review cycle in region in line with Secretariat guidelines and working alongside People colleagues. Lead the local adaptation, modification and implementation of People Policies and Procedures in line with the Secretariat framework. Advocate for the development of a learning organisation, where people are encouraged to proactively develop their careers. Build trusted relationships at all levels to deliver IPPF's People objectives while retaining line manager accountability through training and coaching support. Recommend, devise and adapt interventions that improve engagement, wellbeing and support culture change. Support and enable a safe environment, adhering to the safeguarding reporting and monitoring requirements of this role. We are looking for each People Partner to take the lead on a global initiative. Expertise: Qualified HR Professional with significant experience across the full employee life-cycle. Experience as an HR or People Partner or generalist, pro-actively advising Senior Management Teams. Experience of advising and working across geographies and different legal jurisdictions internationally, particularly on recruitment & ER matters, would be a benefit. Experience in the co-design/development of key people initiatives. Qualified in the use of psychometric profiling that can be used in multi-cultural environments would be a benefit Track record of working successfully with diverse, multicultural and multilingual groups and experience of supporting teamworking in diverse environments. Creative problem-solver, who thinks ahead and pre-empts risks/issues. Understands the external dynamics, political/social/economic shifts and keeps up to date with functional/sectoral/legislative changes. Skills: Influencing skills with the ability to challenge and support with resilience and emotional intelligence. Good judgment and decision-making distilling the key elements of a context and balancing the different needs. Planning and organising skills with the ability to adapt and flex to changing circumstances and deliver at pace. Strong communication skills, verbal and written with experience of writing policies/procedures/contracts in a user-friendly way without technical jargon and in a tone of voice that supports an inclusive culture. Other regional languages would be a benefit - French and Spanish. Highest integrity and confidentiality, approachable and supportive. Demonstrate an understanding of and commitment to safeguarding in a local and international context. Demonstrate an ability and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti-racist and respectful of others. An intersectional (pro) feminist who is passionate about sexual reproductive health care rights + justice, including safe abortion. Supportive of people's rights regardless of sexuality or gender identity/expression and supportive of worker's rights and access to health care. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy. Selection process Read thejob description linked below for details about this position and the skills/experience needed Complete the application form linked below. Send completed application forms and CVs to by 7th May 2024. Candidates will be long-listed and contacted to complete a short call to assess suitability from both sides. Shortlisted candidates will be invited to a Teams Interview, with a presentation. Preferred candidates will be invited to a face to face meeting to discuss the role in more detail and answer any questions they may have. All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder. Equality Statement Equality and diversity are at the core of who we are and what we do. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy
We're VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few. Culture is our key and Empathy is how we build it . VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time - PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region. The PITCH. We're looking for a strong Project Director with a robust understanding of social media, comfortability with production and exceptional project management and operations skills to help support the day to day running of one of the agency's accounts. Your account will see you helping to deliver insights-driven work on a daily basis whilst strengthening client & partner agency relationships both here in the UK and across EMEA. Please note we plan to offer this role as a fixed term contract (FTC). Here's where you come in Your main responsibilities as a Project Director will be to develop your designated portfolio into a well-functioning and profitable business unit. Your input is imperative to develop a strategic approach to the delivery process that is within the VaynerMedia ways of working, but at the same time relevant for the client needs. Manage the programme of work - financial planning, directing, and coordinating activities to ensure that all project objectives are complete within the defined period and budget. Ensure Agency, Client, Vendor, and Legal processes and requirements are being met Responsible for the management of many variations of ATL and digital and social content (video, image, websites, TVC, print, retail etc.), ensuring quality control, and delivering/trafficking all assets to required agency partners/media teams/clients Hands-on ownership of complex strategic projects, requiring senior stakeholder management and serve as the primary interface with the relevant clients Scope development to determine goals and deliverables, time frame, budgets, working processes and resource requirements. Oversee/coordinate portfolio resources and day-to-day activities to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress, manage and validate change requests as required Overall, being solutions-focused; the go-to person to assess challenges, always identifying the opportunity for possibility Lead by example Taking the driver's seat and pushing the work forward, with a relentless focus on the details Partner with the Account, Strategy, Media and Creative leads to ensure client expectations, creative vision, and agency needs are met from briefing through final delivery on projects Tracking financial progression, ensuring it is shared and assessed, taking the lead in suggesting and making adjustments to the project and team as needed Constantly identifying risks and solutions - being the problem solver in ensuring we remain agile and strategic throughout the project lifecycle Be heavily client-facing to speak to budget, timing, resource & process considerations Motivate and support Provide motivation and mentorship to the PM team and be the first point of escalation for issue/conflict resolution on all projects Support the Head of Delivery to help monitor PM's, and have line reports of your own were applicable Support Head of Delivery to continually match and optimise skill-level/experience and aspiration of the project managers to the needs We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Previous experience managing a portfolio of brands Advanced leadership, management and mentorship skills Strong interpersonal, communication and presentation skills Proven negotiation skills Hands-on experience and ownership of complex strategic projects, requiring senior stakeholder management Ability to recognise and solve potential problems, escalate issues or conflicts and continually evaluate project effectiveness. Manage overall quality of project delivery and documentation for the account Strong communication skills and an impressive attention to detail A cool, calm and collected approach to problem-solving Ability to thrive and remain agile in a fast-paced, high-pressure environment Strong self-awareness and people-management skills Understanding of relevant social media platforms and their requirement Here's how We Support You We regularly review our benefits and are committed to providing a comprehensive programme for our people. 27 Days Paid Leave + 1 Day Birthday Leave Cash Plan with Medicash - Level 2 cover, option to add partner. Virtual GP, Skinvision, 24/7 Health and Stress Helplines, Discounted Gym, Medicash Extras Life Assurance, Income Protection, Group Personal Pension. Cycle to work scheme and PerkBox (online discount platform with 250 perks available). Employee Assistance Program (Financial, Mental and Physical Wellbeing) Unum (Remote GP, Second Opinion, Mental Health Support, Physiotherapy Support, Life, Money and Wellbeing Support). Coaching sessions, Journey private and team class sessions. NABS UK access in events, classes, coaching and mentoring sessions. What you SHOULD KNOW about VaynerMedia Think "lab" and not "agency". We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We're willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It's fun! We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don't play to agency/industry norms and our culture and energy reflects that. Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can't wait to meet you. VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. Candidates must be authorized to work in the U.K.
Apr 19, 2024
Full time
We're VaynerMedia! We are a contemporary global creative and media agency built for the now. Born in social, our work is now full service, simply loving big ideas that connect and create real change for our clients business. We are independently owned, founded in 2009 with offices in London, Amsterdam, New York, Los Angeles, Singapore, Tokyo, Sydney, Bangkok, Kuala Lumpur and Mexico City. We are recognized for our work in Cannes Lions, the Clios, D&AD and The Webbies to name a few. Culture is our key and Empathy is how we build it . VaynerMedia EMEA is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time - PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In EMEA, we are proudly 250+, servicing multi-brands across the region. The PITCH. We're looking for a strong Project Director with a robust understanding of social media, comfortability with production and exceptional project management and operations skills to help support the day to day running of one of the agency's accounts. Your account will see you helping to deliver insights-driven work on a daily basis whilst strengthening client & partner agency relationships both here in the UK and across EMEA. Please note we plan to offer this role as a fixed term contract (FTC). Here's where you come in Your main responsibilities as a Project Director will be to develop your designated portfolio into a well-functioning and profitable business unit. Your input is imperative to develop a strategic approach to the delivery process that is within the VaynerMedia ways of working, but at the same time relevant for the client needs. Manage the programme of work - financial planning, directing, and coordinating activities to ensure that all project objectives are complete within the defined period and budget. Ensure Agency, Client, Vendor, and Legal processes and requirements are being met Responsible for the management of many variations of ATL and digital and social content (video, image, websites, TVC, print, retail etc.), ensuring quality control, and delivering/trafficking all assets to required agency partners/media teams/clients Hands-on ownership of complex strategic projects, requiring senior stakeholder management and serve as the primary interface with the relevant clients Scope development to determine goals and deliverables, time frame, budgets, working processes and resource requirements. Oversee/coordinate portfolio resources and day-to-day activities to ensure projects progress on schedule and within prescribed budget. Constantly monitor and report on project progress, manage and validate change requests as required Overall, being solutions-focused; the go-to person to assess challenges, always identifying the opportunity for possibility Lead by example Taking the driver's seat and pushing the work forward, with a relentless focus on the details Partner with the Account, Strategy, Media and Creative leads to ensure client expectations, creative vision, and agency needs are met from briefing through final delivery on projects Tracking financial progression, ensuring it is shared and assessed, taking the lead in suggesting and making adjustments to the project and team as needed Constantly identifying risks and solutions - being the problem solver in ensuring we remain agile and strategic throughout the project lifecycle Be heavily client-facing to speak to budget, timing, resource & process considerations Motivate and support Provide motivation and mentorship to the PM team and be the first point of escalation for issue/conflict resolution on all projects Support the Head of Delivery to help monitor PM's, and have line reports of your own were applicable Support Head of Delivery to continually match and optimise skill-level/experience and aspiration of the project managers to the needs We treasure Personality and Experience yet we do know that these qualifications lead to what WE KNOW as a success: Previous experience managing a portfolio of brands Advanced leadership, management and mentorship skills Strong interpersonal, communication and presentation skills Proven negotiation skills Hands-on experience and ownership of complex strategic projects, requiring senior stakeholder management Ability to recognise and solve potential problems, escalate issues or conflicts and continually evaluate project effectiveness. Manage overall quality of project delivery and documentation for the account Strong communication skills and an impressive attention to detail A cool, calm and collected approach to problem-solving Ability to thrive and remain agile in a fast-paced, high-pressure environment Strong self-awareness and people-management skills Understanding of relevant social media platforms and their requirement Here's how We Support You We regularly review our benefits and are committed to providing a comprehensive programme for our people. 27 Days Paid Leave + 1 Day Birthday Leave Cash Plan with Medicash - Level 2 cover, option to add partner. Virtual GP, Skinvision, 24/7 Health and Stress Helplines, Discounted Gym, Medicash Extras Life Assurance, Income Protection, Group Personal Pension. Cycle to work scheme and PerkBox (online discount platform with 250 perks available). Employee Assistance Program (Financial, Mental and Physical Wellbeing) Unum (Remote GP, Second Opinion, Mental Health Support, Physiotherapy Support, Life, Money and Wellbeing Support). Coaching sessions, Journey private and team class sessions. NABS UK access in events, classes, coaching and mentoring sessions. What you SHOULD KNOW about VaynerMedia Think "lab" and not "agency". We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We're willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It's fun! We believe 100% that brands can be built on digital platforms and part of our model is built bottom up, flipping the traditional advertising model and process on its head. We don't play to agency/industry norms and our culture and energy reflects that. Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can't wait to meet you. VaynerMedia is an Equal Opportunity Employer. This means that VaynerMedia provides equal employment opportunities to all staff members and job applicants without regard to gender, pregnancy, marital or civil partnership status, gender reassignment, race, disability, sexual orientation, religious belief, part time or fixed term employment, age or any other legally protected class. Candidates must be authorized to work in the U.K.
People Partner European Network, Americas and the Caribbean Location: London, UK Share This Page Deadline Tue, 07/05/2024 About International Planned Parenthood Federation (IPPF) IPPF is a global non-government healthcare provider and a leading advocate of reproductive health and rights for all. Founded in 1952, IPPF has evolved into a movement of 150 member associations and collaborative partners with a presence in over 146 countries. Our work is wide ranging, including sex education, maternal care and responding to humanitarian crises. We pride ourselves on being local through our members and global through our network. At the heart of our mission is the provision of integrated healthcare to anyone who needs it regardless of race, gender, se, income, and crucially no matter how remote. The role Division People Organisation & Culture Location London, UK Responsible to Director People, Organisation and Culture Type of Role Full-time, hybrid Salary Up to £71,000 pa The People Partner European Network, Americas and the Caribbean is a crucial role, supporting our teams based in London, Brussels, Mexico City, Turks and Caicos and New York. Working closely with our regional and divisional directors, the role will support about 100 people in total. It will also lead on our approach to global talent management across IPPF, setting global principles for how we want to attract and grow our talent, and rolling these out to local teams. This is an exciting opportunity to join a new and growing team who are at the heart of embedding our new strategy 'Come Together'. We aspire to build great environments, deliver innovative services, listen to our people and nurture our leaders. Reporting to the Director of People, Organisation and Culture (DPOC), it is part of a wider team of People Partners working throughout our geographical regions. What are we looking for? As we transform the approach to People Organisation & Culture, we are looking for people who are strategic, agile and collaborative. Building consistency, keeping on the 'front foot' of evolving people practices and bringing a proactive approach to attracting talent, people performance and development, workforce planning and enhancing the employee experience journey are important too. And we need someone who can develop new approaches and processes, bring people with them and collaborate in a truly global context. You will line manage the HR Officer based in Mexico City and matrix manage the HR Officer based in London with the Global Operations Manager. Develop and implement a regional people plan with the DPOC, Regional and Divisional Directors. Devise, modify and manage the employee lifecycle journey to ensure a consistent and positive employee experience. Plan recruitment to effectively attract diverse talent, pro-actively advising on the approach. Supporting selection directly, through training and coaching recruiting managers. Build and manage an effective approach to managing talent, that brings more consistency across regions, improves performance and increases engagement. Work closely with directors to manage resources effectively, build resilience and flexibility. Identify, mitigate, and manage people and employee relations risks. Manage the pay review cycle in region in line with Secretariat guidelines and working alongside People colleagues. Lead the local adaptation, modification and implementation of People Policies and Procedures in line with the Secretariat framework. Advocate for the development of a learning organisation, where people are encouraged to proactively develop their careers. Build trusted relationships at all levels to deliver IPPF's People objectives while retaining line manager accountability through training and coaching support. Recommend, devise and adapt interventions that improve engagement, wellbeing and support culture change. Support and enable a safe environment, adhering to the safeguarding reporting and monitoring requirements of this role. We are looking for each People Partner to take the lead on a global initiative. Expertise: Qualified HR Professional with significant experience across the full employee life-cycle. Experience as an HR or People Partner or generalist, pro-actively advising Senior Management Teams. Experience of advising and working across geographies and different legal jurisdictions internationally, particularly on recruitment & ER matters, would be a benefit. Experience in the co-design/development of key people initiatives. Qualified in the use of psychometric profiling that can be used in multi-cultural environments would be a benefit Track record of working successfully with diverse, multicultural and multilingual groups and experience of supporting teamworking in diverse environments. Creative problem-solver, who thinks ahead and pre-empts risks/issues. Understands the external dynamics, political/social/economic shifts and keeps up to date with functional/sectoral/legislative changes. Skills: Influencing skills with the ability to challenge and support with resilience and emotional intelligence. Good judgment and decision-making distilling the key elements of a context and balancing the different needs. Planning and organising skills with the ability to adapt and flex to changing circumstances and deliver at pace. Strong communication skills, verbal and written with experience of writing policies/procedures/contracts in a user-friendly way without technical jargon and in a tone of voice that supports an inclusive culture. Other regional languages would be a benefit - French and Spanish. Highest integrity and confidentiality, approachable and supportive. Demonstrate an understanding of and commitment to safeguarding in a local and international context. Demonstrate an ability and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti-racist and respectful of others. An intersectional (pro) feminist who is passionate about sexual reproductive health care rights + justice, including safe abortion. Supportive of people's rights regardless of sexuality or gender identity/expression and supportive of worker's rights and access to health care. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy. Selection process Read thejob description linked below for details about this position and the skills/experience needed Complete the application form linked below. Send completed application forms and CVs to by 7th May 2024. Candidates will be long-listed and contacted to complete a short call to assess suitability from both sides. Shortlisted candidates will be invited to a Teams Interview, with a presentation. Preferred candidates will be invited to a face to face meeting to discuss the role in more detail and answer any questions they may have. All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder. Equality Statement Equality and diversity are at the core of who we are and what we do. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy
Apr 19, 2024
Full time
People Partner European Network, Americas and the Caribbean Location: London, UK Share This Page Deadline Tue, 07/05/2024 About International Planned Parenthood Federation (IPPF) IPPF is a global non-government healthcare provider and a leading advocate of reproductive health and rights for all. Founded in 1952, IPPF has evolved into a movement of 150 member associations and collaborative partners with a presence in over 146 countries. Our work is wide ranging, including sex education, maternal care and responding to humanitarian crises. We pride ourselves on being local through our members and global through our network. At the heart of our mission is the provision of integrated healthcare to anyone who needs it regardless of race, gender, se, income, and crucially no matter how remote. The role Division People Organisation & Culture Location London, UK Responsible to Director People, Organisation and Culture Type of Role Full-time, hybrid Salary Up to £71,000 pa The People Partner European Network, Americas and the Caribbean is a crucial role, supporting our teams based in London, Brussels, Mexico City, Turks and Caicos and New York. Working closely with our regional and divisional directors, the role will support about 100 people in total. It will also lead on our approach to global talent management across IPPF, setting global principles for how we want to attract and grow our talent, and rolling these out to local teams. This is an exciting opportunity to join a new and growing team who are at the heart of embedding our new strategy 'Come Together'. We aspire to build great environments, deliver innovative services, listen to our people and nurture our leaders. Reporting to the Director of People, Organisation and Culture (DPOC), it is part of a wider team of People Partners working throughout our geographical regions. What are we looking for? As we transform the approach to People Organisation & Culture, we are looking for people who are strategic, agile and collaborative. Building consistency, keeping on the 'front foot' of evolving people practices and bringing a proactive approach to attracting talent, people performance and development, workforce planning and enhancing the employee experience journey are important too. And we need someone who can develop new approaches and processes, bring people with them and collaborate in a truly global context. You will line manage the HR Officer based in Mexico City and matrix manage the HR Officer based in London with the Global Operations Manager. Develop and implement a regional people plan with the DPOC, Regional and Divisional Directors. Devise, modify and manage the employee lifecycle journey to ensure a consistent and positive employee experience. Plan recruitment to effectively attract diverse talent, pro-actively advising on the approach. Supporting selection directly, through training and coaching recruiting managers. Build and manage an effective approach to managing talent, that brings more consistency across regions, improves performance and increases engagement. Work closely with directors to manage resources effectively, build resilience and flexibility. Identify, mitigate, and manage people and employee relations risks. Manage the pay review cycle in region in line with Secretariat guidelines and working alongside People colleagues. Lead the local adaptation, modification and implementation of People Policies and Procedures in line with the Secretariat framework. Advocate for the development of a learning organisation, where people are encouraged to proactively develop their careers. Build trusted relationships at all levels to deliver IPPF's People objectives while retaining line manager accountability through training and coaching support. Recommend, devise and adapt interventions that improve engagement, wellbeing and support culture change. Support and enable a safe environment, adhering to the safeguarding reporting and monitoring requirements of this role. We are looking for each People Partner to take the lead on a global initiative. Expertise: Qualified HR Professional with significant experience across the full employee life-cycle. Experience as an HR or People Partner or generalist, pro-actively advising Senior Management Teams. Experience of advising and working across geographies and different legal jurisdictions internationally, particularly on recruitment & ER matters, would be a benefit. Experience in the co-design/development of key people initiatives. Qualified in the use of psychometric profiling that can be used in multi-cultural environments would be a benefit Track record of working successfully with diverse, multicultural and multilingual groups and experience of supporting teamworking in diverse environments. Creative problem-solver, who thinks ahead and pre-empts risks/issues. Understands the external dynamics, political/social/economic shifts and keeps up to date with functional/sectoral/legislative changes. Skills: Influencing skills with the ability to challenge and support with resilience and emotional intelligence. Good judgment and decision-making distilling the key elements of a context and balancing the different needs. Planning and organising skills with the ability to adapt and flex to changing circumstances and deliver at pace. Strong communication skills, verbal and written with experience of writing policies/procedures/contracts in a user-friendly way without technical jargon and in a tone of voice that supports an inclusive culture. Other regional languages would be a benefit - French and Spanish. Highest integrity and confidentiality, approachable and supportive. Demonstrate an understanding of and commitment to safeguarding in a local and international context. Demonstrate an ability and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti-racist and respectful of others. An intersectional (pro) feminist who is passionate about sexual reproductive health care rights + justice, including safe abortion. Supportive of people's rights regardless of sexuality or gender identity/expression and supportive of worker's rights and access to health care. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy. Selection process Read thejob description linked below for details about this position and the skills/experience needed Complete the application form linked below. Send completed application forms and CVs to by 7th May 2024. Candidates will be long-listed and contacted to complete a short call to assess suitability from both sides. Shortlisted candidates will be invited to a Teams Interview, with a presentation. Preferred candidates will be invited to a face to face meeting to discuss the role in more detail and answer any questions they may have. All candidates will receive an update regarding their application after the closing date. We advise candidates to add the role email to their safe senders list and regularly check their spam folder. Equality Statement Equality and diversity are at the core of who we are and what we do. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected. IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF's Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 19, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Jisc is looking for a Software Development Manager - Agile Operations to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary circa £50,000 per annum negotiable depending on experience . About Us: Jisc is the UK higher, further education and skills sectors' not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research. Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation. About the Software Development Manager role: Looking for that next step as an agile leader? Experience in a scrum master role within software development? Love the people aspect of solving complex problems? Then we've got an interesting and varied role to potentially offer you.Help shape our agile operations by providing mentorship, support and leadership to our Scrum masters, whilst delivering valuable initiatives that enable our Software Development Group to continuously improve. The Software Development Group (SDG) at Jisc strives to provide a friendly and fun working environment that prioritises work/life balance and technical excellence. Here, flexible working is the norm - at home, in a café, at one of our hubs, it's your choice. It's a team sport - we work in relaxed, focussed, agile delivery teams, so you can expect to be collaborating with scrum masters, UX designers, product owners, and software developers, all using modern tools and technologies to get things done. We believe in not only building the right thing but building the thing right. Responsibilities as our Software Development Manager: Managing tactical implementation of Jisc's agile and software development strategy, monitoring and reporting progress to our senior leadership team Understanding teams process and technology use and mapping a route to a desired end state, managing the implementation of that change to an agreed timescale with the Head of Agile operations and Director of Software Internal stakeholder management, engaging the directorates and service teams we build software for, with responsibility for maintaining those relationships Direct line management, including performance management, for a range of roles over time including scrum masters, developers, and testers, to meet the changing needs of a growing department Facilitation of cross-team collaboration, and identification of cross-team efficiencies What we're looking for in our Software Development Manager: Experience of people management within an agile software development environment In-depth practical experience of scrum and agile practice with the ability to lead and coach scrum masters Strong knowledge and understanding of agile practices including how, why, when and where to apply them Ability to act independently with effective relationship management skills Proactive and organised, with the ability to self-manage within a changing environment Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our benefits: Flexible work pattern, which can adapt to suit your schedules and personal commitments 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas A generous pension scheme with above average employer contributions A range of leave options, including parental leave, volunteer leave and even career breaks. A generous budget to attend conferences and in-person training Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support Discounts on big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click 'apply' today to be forwarded to our online recruitment portal and become our new Software Development Manager. Thank you for your interest in Jisc.
Apr 19, 2024
Full time
Jisc is looking for a Software Development Manager - Agile Operations to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary circa £50,000 per annum negotiable depending on experience . About Us: Jisc is the UK higher, further education and skills sectors' not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research. Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation. About the Software Development Manager role: Looking for that next step as an agile leader? Experience in a scrum master role within software development? Love the people aspect of solving complex problems? Then we've got an interesting and varied role to potentially offer you.Help shape our agile operations by providing mentorship, support and leadership to our Scrum masters, whilst delivering valuable initiatives that enable our Software Development Group to continuously improve. The Software Development Group (SDG) at Jisc strives to provide a friendly and fun working environment that prioritises work/life balance and technical excellence. Here, flexible working is the norm - at home, in a café, at one of our hubs, it's your choice. It's a team sport - we work in relaxed, focussed, agile delivery teams, so you can expect to be collaborating with scrum masters, UX designers, product owners, and software developers, all using modern tools and technologies to get things done. We believe in not only building the right thing but building the thing right. Responsibilities as our Software Development Manager: Managing tactical implementation of Jisc's agile and software development strategy, monitoring and reporting progress to our senior leadership team Understanding teams process and technology use and mapping a route to a desired end state, managing the implementation of that change to an agreed timescale with the Head of Agile operations and Director of Software Internal stakeholder management, engaging the directorates and service teams we build software for, with responsibility for maintaining those relationships Direct line management, including performance management, for a range of roles over time including scrum masters, developers, and testers, to meet the changing needs of a growing department Facilitation of cross-team collaboration, and identification of cross-team efficiencies What we're looking for in our Software Development Manager: Experience of people management within an agile software development environment In-depth practical experience of scrum and agile practice with the ability to lead and coach scrum masters Strong knowledge and understanding of agile practices including how, why, when and where to apply them Ability to act independently with effective relationship management skills Proactive and organised, with the ability to self-manage within a changing environment Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our benefits: Flexible work pattern, which can adapt to suit your schedules and personal commitments 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas A generous pension scheme with above average employer contributions A range of leave options, including parental leave, volunteer leave and even career breaks. A generous budget to attend conferences and in-person training Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support Discounts on big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click 'apply' today to be forwarded to our online recruitment portal and become our new Software Development Manager. Thank you for your interest in Jisc.
Practice Group / Department: IT Regional - Service Desk Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Role Reporting to the UK IT Customer Services Manager, this is a highly customer focused and visible role requiring excellent communication and support skills. The role will involve but is not limited to the following: Working alongside the project team to assist with the implementation and physical deployment of new Laptops to our estate of users, upgrading them from Windows 10 to Windows 11. This will include: Physically deploying new laptops to those users who have an end-of-life device. Upgrading the various applications required by different user groups. Providing on site and email support to any users experiencing issues with the new laptop applications. Working alongside other desktop support staff to assist end-users at a 'drop-in' center within your respective office. Effective and accurate escalation of issues to appropriate IT teams in a timely fashion. Work with other IT Service Desk staff to ensure best practices are being adhered to. Identify where knowledge can be shared with others in the team to improve the service provided to our customers. Ensuring all contact with the end users is logged in our ITSM tool (ServiceNow), making use of all templates and processes that are built into the system, as well as ensuring the CMDB is kept up to date. Skills and Experience Required Experience working with high profile, VIP customers, in a demanding and time critical environment. Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'. Ability to follow pre-configured processes in order to complete tasks in the most efficient manner. Process driven, with the ability to focus on the end result. Excellent written and verbal communication skills. Having worked in previous deployment / desktop support roles will be beneficial. Experience of working with an ITSM tool, ServiceNow experience will be beneficial Candidates should have knowledge of supporting the following: Microsoft Windows 10/11 Microsoft Office 365 Active Directory Microsoft Autopilot Shift information The role will require candidates to work between 9am - 5pm, Monday to Friday, on site in our London office. Candidates should be willing to work additional hours as required to fulfil the requirements of the role. This may include extended shifts. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Apr 19, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Role Reporting to the UK IT Customer Services Manager, this is a highly customer focused and visible role requiring excellent communication and support skills. The role will involve but is not limited to the following: Working alongside the project team to assist with the implementation and physical deployment of new Laptops to our estate of users, upgrading them from Windows 10 to Windows 11. This will include: Physically deploying new laptops to those users who have an end-of-life device. Upgrading the various applications required by different user groups. Providing on site and email support to any users experiencing issues with the new laptop applications. Working alongside other desktop support staff to assist end-users at a 'drop-in' center within your respective office. Effective and accurate escalation of issues to appropriate IT teams in a timely fashion. Work with other IT Service Desk staff to ensure best practices are being adhered to. Identify where knowledge can be shared with others in the team to improve the service provided to our customers. Ensuring all contact with the end users is logged in our ITSM tool (ServiceNow), making use of all templates and processes that are built into the system, as well as ensuring the CMDB is kept up to date. Skills and Experience Required Experience working with high profile, VIP customers, in a demanding and time critical environment. Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'. Ability to follow pre-configured processes in order to complete tasks in the most efficient manner. Process driven, with the ability to focus on the end result. Excellent written and verbal communication skills. Having worked in previous deployment / desktop support roles will be beneficial. Experience of working with an ITSM tool, ServiceNow experience will be beneficial Candidates should have knowledge of supporting the following: Microsoft Windows 10/11 Microsoft Office 365 Active Directory Microsoft Autopilot Shift information The role will require candidates to work between 9am - 5pm, Monday to Friday, on site in our London office. Candidates should be willing to work additional hours as required to fulfil the requirements of the role. This may include extended shifts. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The TeamThe Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for our UK and International Offices.The key focus of the team is to deliver a world class IT service to the business. The RoleReporting to the Service Desk Team Leader, this is a highly customer focused and visible role requiring excellent first line and application support skills. This role is a fixed- term contract for 6 months. The role will involve but is not limited to the following: • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries• Receiving, logging and managing calls from internal staff via telephone and email• 1st line support - troubleshooting IT related problems in relation to software, hardware, access rights and mobile working solutions (iPhone, Intune, Citrix and VPN)• Ensuring all contact with customers is logged within the ITSM tool (ServiceNow), making use of all incident templates and processes that are built into the system• Maintain a high degree of customer service for all support queries and adhere to all service management principles• Assist with the creation of Knowledge Base Articles, Incident Templates and Standard Operating Procedures to assist team with handling Incidents/Requests• Proactively identifying potential Major Incidents and following the necessary escalation processes• Proactively reviewing, updating and attempting to perform same day fixes on all "unassigned" tickets within ServiceNow (Incidents as well as Service Requests)• Aim to fulfil all Service Requests and resolve all Incidents within agreed SLA periodSkills and Experience Required• Experience of working as either 1st or 2nd line in a busy professional services environment, supporting 2000+ customers.• Experience working with high profile, VIP customers• Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'.• Process driven, with the ability to focus on the end result/be a completer, finisher.• ITIL Qualified (Desirable) Candidates must have knowledge of supporting the following:• Microsoft Windows 10 and 11• Microsoft Office 365• VPN Solutions• Video Conferencing solutions (Zoom and Teams)• Mobile Devices and Mobile Device Management solutions• Printing solutions (Desktop and MFD)• Active Directory and Azure Active Directory• Encryption software Desired candidate would have knowledge of supporting the following:• iManage DMS (or other Document Management Systems)• NexThink DEX application• Apple iPhones• File transfer solutions• Mimecast email management• SCCM (reporting, collection management, log analysis)• Document Management tools Shift information• The Service Desk Analyst will work a 7 hour shift any time between 8am-8pm Monday to Friday The candidate must be available to work during these times.• Working a total of 35 hours per week• Shift times are on a rotation basis• Hybrid working- based in our Newcastle upon Tyne office Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Apr 19, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The TeamThe Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for our UK and International Offices.The key focus of the team is to deliver a world class IT service to the business. The RoleReporting to the Service Desk Team Leader, this is a highly customer focused and visible role requiring excellent first line and application support skills. This role is a fixed- term contract for 6 months. The role will involve but is not limited to the following: • Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries• Receiving, logging and managing calls from internal staff via telephone and email• 1st line support - troubleshooting IT related problems in relation to software, hardware, access rights and mobile working solutions (iPhone, Intune, Citrix and VPN)• Ensuring all contact with customers is logged within the ITSM tool (ServiceNow), making use of all incident templates and processes that are built into the system• Maintain a high degree of customer service for all support queries and adhere to all service management principles• Assist with the creation of Knowledge Base Articles, Incident Templates and Standard Operating Procedures to assist team with handling Incidents/Requests• Proactively identifying potential Major Incidents and following the necessary escalation processes• Proactively reviewing, updating and attempting to perform same day fixes on all "unassigned" tickets within ServiceNow (Incidents as well as Service Requests)• Aim to fulfil all Service Requests and resolve all Incidents within agreed SLA periodSkills and Experience Required• Experience of working as either 1st or 2nd line in a busy professional services environment, supporting 2000+ customers.• Experience working with high profile, VIP customers• Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'.• Process driven, with the ability to focus on the end result/be a completer, finisher.• ITIL Qualified (Desirable) Candidates must have knowledge of supporting the following:• Microsoft Windows 10 and 11• Microsoft Office 365• VPN Solutions• Video Conferencing solutions (Zoom and Teams)• Mobile Devices and Mobile Device Management solutions• Printing solutions (Desktop and MFD)• Active Directory and Azure Active Directory• Encryption software Desired candidate would have knowledge of supporting the following:• iManage DMS (or other Document Management Systems)• NexThink DEX application• Apple iPhones• File transfer solutions• Mimecast email management• SCCM (reporting, collection management, log analysis)• Document Management tools Shift information• The Service Desk Analyst will work a 7 hour shift any time between 8am-8pm Monday to Friday The candidate must be available to work during these times.• Working a total of 35 hours per week• Shift times are on a rotation basis• Hybrid working- based in our Newcastle upon Tyne office Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Service Desk Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Role Reporting to the UK IT Customer Services Manager, this is a highly customer focused and visible role requiring excellent communication and support skills. The role will involve but is not limited to the following: Working alongside the project team to assist with the implementation and physical deployment of new Laptops to our estate of users, upgrading them from Windows 10 to Windows 11. This will include: Physically deploying new laptops to those users who have an end-of-life device. Upgrading the various applications required by different user groups. Providing on site and email support to any users experiencing issues with the new laptop applications. Working alongside other desktop support staff to assist end-users at a 'drop-in' center within your respective office. Effective and accurate escalation of issues to appropriate IT teams in a timely fashion. Work with other IT Service Desk staff to ensure best practices are being adhered to. Identify where knowledge can be shared with others in the team to improve the service provided to our customers. Ensuring all contact with the end users is logged in our ITSM tool (ServiceNow), making use of all templates and processes that are built into the system, as well as ensuring the CMDB is kept up to date. Skills and Experience Required Experience working with high profile, VIP customers, in a demanding and time critical environment. Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'. Ability to follow pre-configured processes in order to complete tasks in the most efficient manner. Process driven, with the ability to focus on the end result. Excellent written and verbal communication skills. Having worked in previous deployment / desktop support roles will be beneficial. Experience of working with an ITSM tool, ServiceNow experience will be beneficial Candidates should have knowledge of supporting the following: Microsoft Windows 10/11 Microsoft Office 365 Active Directory Microsoft Autopilot Shift information The role will require candidates to work between 9am - 5pm, Monday to Friday, on site in our Newcastle office. Candidates should be willing to work additional hours as required to fulfil the requirements of the role. This may include extended shifts. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Apr 19, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Role Reporting to the UK IT Customer Services Manager, this is a highly customer focused and visible role requiring excellent communication and support skills. The role will involve but is not limited to the following: Working alongside the project team to assist with the implementation and physical deployment of new Laptops to our estate of users, upgrading them from Windows 10 to Windows 11. This will include: Physically deploying new laptops to those users who have an end-of-life device. Upgrading the various applications required by different user groups. Providing on site and email support to any users experiencing issues with the new laptop applications. Working alongside other desktop support staff to assist end-users at a 'drop-in' center within your respective office. Effective and accurate escalation of issues to appropriate IT teams in a timely fashion. Work with other IT Service Desk staff to ensure best practices are being adhered to. Identify where knowledge can be shared with others in the team to improve the service provided to our customers. Ensuring all contact with the end users is logged in our ITSM tool (ServiceNow), making use of all templates and processes that are built into the system, as well as ensuring the CMDB is kept up to date. Skills and Experience Required Experience working with high profile, VIP customers, in a demanding and time critical environment. Ability to troubleshoot and understand the customers' requirements, to be able to deliver the right solution to meet their 'needs' rather than their 'wants'. Ability to follow pre-configured processes in order to complete tasks in the most efficient manner. Process driven, with the ability to focus on the end result. Excellent written and verbal communication skills. Having worked in previous deployment / desktop support roles will be beneficial. Experience of working with an ITSM tool, ServiceNow experience will be beneficial Candidates should have knowledge of supporting the following: Microsoft Windows 10/11 Microsoft Office 365 Active Directory Microsoft Autopilot Shift information The role will require candidates to work between 9am - 5pm, Monday to Friday, on site in our Newcastle office. Candidates should be willing to work additional hours as required to fulfil the requirements of the role. This may include extended shifts. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Business Consulting practice is growing, and we are looking for talented individuals to join. This team shapes the commercial and medical strategies, processes, and operations of leading Life Sciences organizations to provide ongoing solutions for the core business issues faced in today's dynamic market. The Global Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution- whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner-ultimately building critical customer relationships within our customers' organizations. Our Medical Content Business Consulting team supports a customer's medical organization with its end-to-end content operations that fuel HCP omnichannel engagement. Our Medical customers are rapidly evolving to meet the significant demand for content from their HCPs and patients. As such, they need to optimize all stages of their operating model - making content more readily available through accelerated development, approval, and delivery. Across both medical affairs and medical information teams, our Business Consultants partner to implement more efficient and effective content processes through upskilled and engaged medical teams. Platform solutions such as Vault Medical and new ways of working such as modular content are critical tools at the disposal of the Medical organization - tapping their potential through a robust value story, implementation excellence, strong change management, and team engagement are critical to the successful evolution of the Medical teams we work with. As an Engagement Manager, you will be a highly experienced senior leader with strong management consulting, agency experience, or industry experience within the medical affairs/medical information space. Here, you will lead 1-2 key customer accounts, owning senior executive relationships across the customer's Medical organization (and beyond). You will drive business development within your key customers, working collaboratively with your internal teams across sales, product, and strategy to continually identify and propose solutions for business challenges. Overseeing a team of consultants, you will ensure the high-quality delivery of projects.Medical Content Business Consultants have a strong subject matter understanding of medical content operations, processes, tools, and systems in support of early-stage assets, pre-launch, and commercialized products in the life sciences. You will establish yourself as a thought leader within 1-2 key areas across Vault Medical and medical content operations. If you are looking for an opportunity to shape medical content strategies in an innovative and dynamic environment, this is a great opportunity for you. This is a remote, full-time, permanent role with Veeva. It is customer-facing, and we have no work location requirement as long as you are based within Europe and are close to an airport to meet future travel requirements. What You'll Do Lead 1-2 large/complex customer engagements overseeing approximately $1mil of revenue annually; maintain key customer relationships at a senior level within the organization Lead a team of consultants to deliver projects with excellence, ensuring profitability, quality of deliverables, and customer satisfaction Lead projects that optimize medical content operations, including content creation, approval, content dissemination, global-to-local operations, etc. Identify and establish/build new offerings that further optimize the medical content operations for our customers Support customers with defining value story and case for change to implement new Veeva Vault tools Collaborate with product, strategy, and team on bringing modular content for medical to the industry Give input to the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain Lead the development and delivery of communication and change management programs in support of the rollout of Vault Medical or new functionalities Work closely with internal teams across product, strategy, and sales to support business development efforts with new and existing customers Responsible for building own pipeline of business; lead on business development opportunities, including proposal development, financials, and client engagement to secure the opportunity Engage in broader Content Business Consulting team initiatives and workstreams Requirements Bachelor's degree is required 8+ years of experience within a management consulting company or as a senior lead (Group Account Director and above) at a medical communications agency or 5+ years of experience at a Life Sciences company within their Medical Organization 5+ years' experience with medical content processes and deliverables as part of either medical affairs or medical information teams (industry or vendor partner) Strong track record of experience leading and overseeing the delivery of client advisory engagements Core management consulting skills, including preparation and facilitation of workshops, development of client presentations, project management (timeline development, budget and staffing management, task planning, etc.), team oversight, change management, and ability to develop structured approaches/methodologies to business problems Strong analytical and problem-solving skills and excellent oral and written communication skills Ability to travel roughly 20-40%, but this can vary depending on the engagement Experience working with a content management system, preferably Veeva Vault Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
Apr 19, 2024
Full time
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Business Consulting practice is growing, and we are looking for talented individuals to join. This team shapes the commercial and medical strategies, processes, and operations of leading Life Sciences organizations to provide ongoing solutions for the core business issues faced in today's dynamic market. The Global Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution- whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner-ultimately building critical customer relationships within our customers' organizations. Our Medical Content Business Consulting team supports a customer's medical organization with its end-to-end content operations that fuel HCP omnichannel engagement. Our Medical customers are rapidly evolving to meet the significant demand for content from their HCPs and patients. As such, they need to optimize all stages of their operating model - making content more readily available through accelerated development, approval, and delivery. Across both medical affairs and medical information teams, our Business Consultants partner to implement more efficient and effective content processes through upskilled and engaged medical teams. Platform solutions such as Vault Medical and new ways of working such as modular content are critical tools at the disposal of the Medical organization - tapping their potential through a robust value story, implementation excellence, strong change management, and team engagement are critical to the successful evolution of the Medical teams we work with. As an Engagement Manager, you will be a highly experienced senior leader with strong management consulting, agency experience, or industry experience within the medical affairs/medical information space. Here, you will lead 1-2 key customer accounts, owning senior executive relationships across the customer's Medical organization (and beyond). You will drive business development within your key customers, working collaboratively with your internal teams across sales, product, and strategy to continually identify and propose solutions for business challenges. Overseeing a team of consultants, you will ensure the high-quality delivery of projects.Medical Content Business Consultants have a strong subject matter understanding of medical content operations, processes, tools, and systems in support of early-stage assets, pre-launch, and commercialized products in the life sciences. You will establish yourself as a thought leader within 1-2 key areas across Vault Medical and medical content operations. If you are looking for an opportunity to shape medical content strategies in an innovative and dynamic environment, this is a great opportunity for you. This is a remote, full-time, permanent role with Veeva. It is customer-facing, and we have no work location requirement as long as you are based within Europe and are close to an airport to meet future travel requirements. What You'll Do Lead 1-2 large/complex customer engagements overseeing approximately $1mil of revenue annually; maintain key customer relationships at a senior level within the organization Lead a team of consultants to deliver projects with excellence, ensuring profitability, quality of deliverables, and customer satisfaction Lead projects that optimize medical content operations, including content creation, approval, content dissemination, global-to-local operations, etc. Identify and establish/build new offerings that further optimize the medical content operations for our customers Support customers with defining value story and case for change to implement new Veeva Vault tools Collaborate with product, strategy, and team on bringing modular content for medical to the industry Give input to the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain Lead the development and delivery of communication and change management programs in support of the rollout of Vault Medical or new functionalities Work closely with internal teams across product, strategy, and sales to support business development efforts with new and existing customers Responsible for building own pipeline of business; lead on business development opportunities, including proposal development, financials, and client engagement to secure the opportunity Engage in broader Content Business Consulting team initiatives and workstreams Requirements Bachelor's degree is required 8+ years of experience within a management consulting company or as a senior lead (Group Account Director and above) at a medical communications agency or 5+ years of experience at a Life Sciences company within their Medical Organization 5+ years' experience with medical content processes and deliverables as part of either medical affairs or medical information teams (industry or vendor partner) Strong track record of experience leading and overseeing the delivery of client advisory engagements Core management consulting skills, including preparation and facilitation of workshops, development of client presentations, project management (timeline development, budget and staffing management, task planning, etc.), team oversight, change management, and ability to develop structured approaches/methodologies to business problems Strong analytical and problem-solving skills and excellent oral and written communication skills Ability to travel roughly 20-40%, but this can vary depending on the engagement Experience working with a content management system, preferably Veeva Vault Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.