GlobalData is a leading intelligence platform for the world s largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and an innovative mindset, are unique and fundamental to the ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquartered in London, with offices across the UK, US, Dubai, India and APAC, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Human Resources & Administrator Coordinator - The Role We re looking for an enthusiastic, organised and ambitious individual to join the HR Generalist team at GlobalData as our HR Coordinator & Administrator . Reporting to the HR Director, you will be supporting our growth by going the extra mile to ensure that everyone is equipped and supported with all they need to grow at the rapid rate we are. You will be a key point of contact within the HR team for GlobalData colleagues so we need someone who is confident, approachable, and takes delight in solving problems and helping others to really maximise the employee experience. Key Responsibilities - Supporting the HR Advisory team in the administration of tasks in relation to employees, such as: contracts, changes to terms and conditions, maternity, paternity, benefits, childcare vouchers, sickness and leave queries and offboarding of leavers etc. - Providing admin support to the HR Senior Leadership Team as and when required - Assisting the payroll department in the monthly payroll cycle by providing relevant employee information (e.g. leaves of absence, sick days, payrises, promotions etc.) - Answering general HR queries, including managing the HR Support general query email inbox, in a timely manner as well as directing email traffic. - Co-ordinating reward and recognition programmes such as the Length of Service awards. - Ensuring all employee data is accurately inputted onto the HR system, and updated as and when necessary. - Producing various routine and ad-hoc reports in both excel and powerpoint. - Working closely with line managers and the HR team on the annual online appraisal process. - Facilitating the effective coordination of the Company Employee Resource Groups pending the return of HR Manager currently on maternity leave - Managing our internal communication channels by sending email announcements and updating the Company Intranet. - Monitoring continued right to work documentation in the relevant country and assist in visa or sponsorship (via the Company) applications. - Creating and maintaining company organization charts - Covering the responsibilities of the Talent Acquisition Co-ordinator whilst they are away. - Any other duty as directed by your line manager as this is not an exhaustive list of job responsibilities and expectations of the Human Resources & Administrator Coordinator role. You should apply if you are: - Proficient in IT with a strong command of Microsoft Office, particularly skilled in PowerPoint and Excel (these will be key skills required for the role) - Able to build and maintain effective relationships with key internal and external stakeholders. - A great communicator, both in person and in writing - Highly organised with great attention to detail and with proven experience of this in a busy administration and coordination role. - Experienced working with lots of stakeholders (internal & external) and adapting your working style to suit their needs. - Experienced in working on lots of different requests & tasks at the same time and are able to prioritise the most important things. - Comfortable dealing with shifting priorities and adaptable when things change. - Curious, adaptable, and have a desire to learn and innovate. - Able to thrive in a fast-paced environment. - Able to work with a sense of urgency and a positive attitude. -Collaborative we like to share ideas and learn from each other!
Mar 29, 2024
Full time
GlobalData is a leading intelligence platform for the world s largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale. We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and an innovative mindset, are unique and fundamental to the ongoing success of our business. Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering. Headquartered in London, with offices across the UK, US, Dubai, India and APAC, GlobalData serves a worldwide customer base with progressive solutions of the highest quality. Human Resources & Administrator Coordinator - The Role We re looking for an enthusiastic, organised and ambitious individual to join the HR Generalist team at GlobalData as our HR Coordinator & Administrator . Reporting to the HR Director, you will be supporting our growth by going the extra mile to ensure that everyone is equipped and supported with all they need to grow at the rapid rate we are. You will be a key point of contact within the HR team for GlobalData colleagues so we need someone who is confident, approachable, and takes delight in solving problems and helping others to really maximise the employee experience. Key Responsibilities - Supporting the HR Advisory team in the administration of tasks in relation to employees, such as: contracts, changes to terms and conditions, maternity, paternity, benefits, childcare vouchers, sickness and leave queries and offboarding of leavers etc. - Providing admin support to the HR Senior Leadership Team as and when required - Assisting the payroll department in the monthly payroll cycle by providing relevant employee information (e.g. leaves of absence, sick days, payrises, promotions etc.) - Answering general HR queries, including managing the HR Support general query email inbox, in a timely manner as well as directing email traffic. - Co-ordinating reward and recognition programmes such as the Length of Service awards. - Ensuring all employee data is accurately inputted onto the HR system, and updated as and when necessary. - Producing various routine and ad-hoc reports in both excel and powerpoint. - Working closely with line managers and the HR team on the annual online appraisal process. - Facilitating the effective coordination of the Company Employee Resource Groups pending the return of HR Manager currently on maternity leave - Managing our internal communication channels by sending email announcements and updating the Company Intranet. - Monitoring continued right to work documentation in the relevant country and assist in visa or sponsorship (via the Company) applications. - Creating and maintaining company organization charts - Covering the responsibilities of the Talent Acquisition Co-ordinator whilst they are away. - Any other duty as directed by your line manager as this is not an exhaustive list of job responsibilities and expectations of the Human Resources & Administrator Coordinator role. You should apply if you are: - Proficient in IT with a strong command of Microsoft Office, particularly skilled in PowerPoint and Excel (these will be key skills required for the role) - Able to build and maintain effective relationships with key internal and external stakeholders. - A great communicator, both in person and in writing - Highly organised with great attention to detail and with proven experience of this in a busy administration and coordination role. - Experienced working with lots of stakeholders (internal & external) and adapting your working style to suit their needs. - Experienced in working on lots of different requests & tasks at the same time and are able to prioritise the most important things. - Comfortable dealing with shifting priorities and adaptable when things change. - Curious, adaptable, and have a desire to learn and innovate. - Able to thrive in a fast-paced environment. - Able to work with a sense of urgency and a positive attitude. -Collaborative we like to share ideas and learn from each other!
We have an exciting opportunity for you to join our team as our Sales Advisor for the WP Group . WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in the supply of high-quality fuels. Being owned by one of Brazil s largest companies we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. The Sales Advisor will become part of the Customer Experience Team that will be responsible for proactive and reactive sales. In this role you will work closely with Account Managers and Business Development Managers as a sales support. Your focus will be on developing new and existing customer relationships, acquisition of lapsed business, providing market-leading customer service and ensuring the impact of all marketing and promotional activities are maximised. This pivotal role, where the attainment of targets will be achieved via teamwork and the development and retention of profitable relationships, will be appropriate for a proactive individual who approaches their work with energy, enthusiasm and smart thinking - applying problem solving skills to generate profitable customer focused solutions. This role requires previous experience working in a fast-paced environment with an ambition to succeed and achieve company s goals. Building strong relationship with internal and other colleagues will be key to ensuring the day to day needs of our customers are met. Responsibilities include: Achieve agreed sales targets through completing a consistent high level of sales calls to a new and existing customer base with a responsibility to ensure that the customers have an exceptional customer experience. Working in collaboration with WP Group s Sector Specialists to work on promotional sector driven campaigns and support WP Group s Sector specialist to drive the organisation to be a leading Sector Specialist organisation. Pro-actively seek out every opportunity on both inbound and outbound sales calls using sales skills and excellent product knowledge to offer the customer a range of products and services. Deliver on agreed service level targets including call answer rates, and completing a consistent high level of calls with a responsibility to ensure that the customers have an exceptional customer experience. Ensuring that all enquiries are responded and followed up within the agreed time scales. Utilising WP Group s CRM system to plan daily activities, maintain an agreed level of contact with our customers and to identify and re-engage with non-trading customers. Be the voice of the customer, focussed on continuous improvement across the wider business and ensuring compliance with our processes and procedures and suggesting improvements wherever necessary. Skills required: Determined, Enthusiastic and Reliable Strong communicator with the ability to influence and negotiate effectively Able to react and adapt from proactive sales to reactive sales as required Self-motivated and Achievement orientated Ability to use own initiative, multitask and perform under pressure Sets high standards & consistently achieves them Highly competent with Microsoft Office WP Group are committed to delivering a market leading customer service and will achieve this by developing a team who enjoy their work and are passionate about providing an outstanding customer experience. In return for joining us you will receive: Competitive salary 25 days holiday per annum Commission based on actual sales Life Assurance 4x basic salary Contributory Pension (4.5% Employee and 4.5% Employer contribution) Employee Perks portal, GP helpline and assistance programmes Interested in joining us and being part of a global organisation who truly value their employees, encourage development and progression? If yes, apply today, we d love to hear from you!
Mar 29, 2024
Full time
We have an exciting opportunity for you to join our team as our Sales Advisor for the WP Group . WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in central Southampton. We specialise in the supply of high-quality fuels. Being owned by one of Brazil s largest companies we benefit from being part of a corporate organisation with the agility of a medium sized business. We are fast-paced, people focused, driven by innovation and our customer relationships. The Sales Advisor will become part of the Customer Experience Team that will be responsible for proactive and reactive sales. In this role you will work closely with Account Managers and Business Development Managers as a sales support. Your focus will be on developing new and existing customer relationships, acquisition of lapsed business, providing market-leading customer service and ensuring the impact of all marketing and promotional activities are maximised. This pivotal role, where the attainment of targets will be achieved via teamwork and the development and retention of profitable relationships, will be appropriate for a proactive individual who approaches their work with energy, enthusiasm and smart thinking - applying problem solving skills to generate profitable customer focused solutions. This role requires previous experience working in a fast-paced environment with an ambition to succeed and achieve company s goals. Building strong relationship with internal and other colleagues will be key to ensuring the day to day needs of our customers are met. Responsibilities include: Achieve agreed sales targets through completing a consistent high level of sales calls to a new and existing customer base with a responsibility to ensure that the customers have an exceptional customer experience. Working in collaboration with WP Group s Sector Specialists to work on promotional sector driven campaigns and support WP Group s Sector specialist to drive the organisation to be a leading Sector Specialist organisation. Pro-actively seek out every opportunity on both inbound and outbound sales calls using sales skills and excellent product knowledge to offer the customer a range of products and services. Deliver on agreed service level targets including call answer rates, and completing a consistent high level of calls with a responsibility to ensure that the customers have an exceptional customer experience. Ensuring that all enquiries are responded and followed up within the agreed time scales. Utilising WP Group s CRM system to plan daily activities, maintain an agreed level of contact with our customers and to identify and re-engage with non-trading customers. Be the voice of the customer, focussed on continuous improvement across the wider business and ensuring compliance with our processes and procedures and suggesting improvements wherever necessary. Skills required: Determined, Enthusiastic and Reliable Strong communicator with the ability to influence and negotiate effectively Able to react and adapt from proactive sales to reactive sales as required Self-motivated and Achievement orientated Ability to use own initiative, multitask and perform under pressure Sets high standards & consistently achieves them Highly competent with Microsoft Office WP Group are committed to delivering a market leading customer service and will achieve this by developing a team who enjoy their work and are passionate about providing an outstanding customer experience. In return for joining us you will receive: Competitive salary 25 days holiday per annum Commission based on actual sales Life Assurance 4x basic salary Contributory Pension (4.5% Employee and 4.5% Employer contribution) Employee Perks portal, GP helpline and assistance programmes Interested in joining us and being part of a global organisation who truly value their employees, encourage development and progression? If yes, apply today, we d love to hear from you!
Business Development Manager (Wilder Marches) Salary: £15,610 - £16,571 pro rata (FTE £39,024-£41,427 per annum ) Location: Home based Some travel to Shrewsbury office and other locations within the project area will be required. Part Time, 21 hours per week Fixed Term - 8-month duration, likely commencing June 2024 Closing Date: 28th March 2024 1st Interviews: WC 8th April 2024 The Wilder Marches is an iconic cultural and ecological landscape straddling the English Welsh border, broadly defined by the Radnorshire Hills and Clun & NW Herefordshire national landscape character areas. Wilder Marches is also the name of a new initiative to bring about nature s recovery by creating and restoring habitat at scale in partnership with land managers and other agencies. The project is currently in a development phase, with the aim of this phase is to create specific projects, to secure funding for expansion, and to begin building a team of land management, green finance advisors, and project officers. One of these workstreams is the establishment of a business model that will be sustainable in the long term. This will be the primary responsibility of the successful candidate to further develop and deliver. Due to upcoming maternity leave, there is an opportunity to join the Wilder Marches team as Business Development Manager on a fixed term basis. The successful candidate will be primarily responsible for developing new business models leveraging emerging green finance 2 approaches to support nature s recover to enable long term programme sustainability and delivery. The candidate will be expected to research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services. They will develop business models and plans to enable sustainable revenue for the programme. The candidate will present findings to the steering board for approval, and then provide a detailed road map to enable delivery of this. Some operational work including establishment of legal structures, development of a customer base and contract management may be required as part of the role. What we re looking for: o Commercial acumen with proven experience within the private, public, or charitable sector; especially regarding designing and implementing sustainable business models. o Financial budgeting experience, with the ability to forecast, analyse and model income and expenditure. o Motivated entrepreneurial mindset, with the ability to manage own time effectively to deliver results. o Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. o Strong planning and project management skills. o An understanding of emerging green finance mechanisms, such as Biodiversity Net Gain, Carbon and Nutrient Neutrality, or ability to effectively upskill in this area. Please note some evening and weekend work may be required from time to time. Time off in lieu of hours worked will be given if requested. The rate for full time per annum is £39,024-£41,427 for this role, please note as this role is for an 8-month period the salary is: £26,016 - £27,618 dependant on experience FTE We will consider those who would prefer to work on a consultancy basis. Please state this in your application if this is the case. Why work for us - benefits we offer: o Flexible working o Home working o Salary sacrifice scheme o Generous pension o Employee Assistance Programme o Support with training and development to assist career progression o Inclusive & supportive work atmosphere We value passion, respect, trust, integrity, strength in diversity, and pragmatic activism. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. No enquiries from agencies or for further advertising will be taken. About us: Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Mar 29, 2024
Contractor
Business Development Manager (Wilder Marches) Salary: £15,610 - £16,571 pro rata (FTE £39,024-£41,427 per annum ) Location: Home based Some travel to Shrewsbury office and other locations within the project area will be required. Part Time, 21 hours per week Fixed Term - 8-month duration, likely commencing June 2024 Closing Date: 28th March 2024 1st Interviews: WC 8th April 2024 The Wilder Marches is an iconic cultural and ecological landscape straddling the English Welsh border, broadly defined by the Radnorshire Hills and Clun & NW Herefordshire national landscape character areas. Wilder Marches is also the name of a new initiative to bring about nature s recovery by creating and restoring habitat at scale in partnership with land managers and other agencies. The project is currently in a development phase, with the aim of this phase is to create specific projects, to secure funding for expansion, and to begin building a team of land management, green finance advisors, and project officers. One of these workstreams is the establishment of a business model that will be sustainable in the long term. This will be the primary responsibility of the successful candidate to further develop and deliver. Due to upcoming maternity leave, there is an opportunity to join the Wilder Marches team as Business Development Manager on a fixed term basis. The successful candidate will be primarily responsible for developing new business models leveraging emerging green finance 2 approaches to support nature s recover to enable long term programme sustainability and delivery. The candidate will be expected to research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services. They will develop business models and plans to enable sustainable revenue for the programme. The candidate will present findings to the steering board for approval, and then provide a detailed road map to enable delivery of this. Some operational work including establishment of legal structures, development of a customer base and contract management may be required as part of the role. What we re looking for: o Commercial acumen with proven experience within the private, public, or charitable sector; especially regarding designing and implementing sustainable business models. o Financial budgeting experience, with the ability to forecast, analyse and model income and expenditure. o Motivated entrepreneurial mindset, with the ability to manage own time effectively to deliver results. o Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. o Strong planning and project management skills. o An understanding of emerging green finance mechanisms, such as Biodiversity Net Gain, Carbon and Nutrient Neutrality, or ability to effectively upskill in this area. Please note some evening and weekend work may be required from time to time. Time off in lieu of hours worked will be given if requested. The rate for full time per annum is £39,024-£41,427 for this role, please note as this role is for an 8-month period the salary is: £26,016 - £27,618 dependant on experience FTE We will consider those who would prefer to work on a consultancy basis. Please state this in your application if this is the case. Why work for us - benefits we offer: o Flexible working o Home working o Salary sacrifice scheme o Generous pension o Employee Assistance Programme o Support with training and development to assist career progression o Inclusive & supportive work atmosphere We value passion, respect, trust, integrity, strength in diversity, and pragmatic activism. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. No enquiries from agencies or for further advertising will be taken. About us: Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high-performing teams - jam-packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must-haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship-shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Mar 29, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 30 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high-performing teams - jam-packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must-haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship-shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.38 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
I m looking for an Inbound Admin Advisor for a leading Medical Equipment Supplier and Manufacturer based in High Wycombe. My client is associated with a world leading manufacturer and stock and supply over 35,000 products. As a Sales Advisor you are responsible for managing customer issues and queries, placing orders and processing escalations across a number of communication channels. You will confidently liaise with different departments and communicate to higher levels within the business. Determine customer requirements and identify the best solutions in-line with company processes and procedures. Process customer orders via calls, emails or web orders. Accurately process and manage enquiries, quotes, sales orders and invoices. Use internal CRM systems to accurately record customer conversations, resolutions & sales orders. To pro-actively promote new products and support the customer s needs and requirements. Collaborate with Sale Reps to continuously improve customer service and sales growth. To charge the correct carriage as applicable. To work collectively as a team, supporting each other and the rest of the business to give the customer the best experience possible. Salary £24K-£26K + Bonus Hours 8 00 + overtime available Location High Wycombe (Office based) Please get in touch with (url removed)
Mar 29, 2024
Full time
I m looking for an Inbound Admin Advisor for a leading Medical Equipment Supplier and Manufacturer based in High Wycombe. My client is associated with a world leading manufacturer and stock and supply over 35,000 products. As a Sales Advisor you are responsible for managing customer issues and queries, placing orders and processing escalations across a number of communication channels. You will confidently liaise with different departments and communicate to higher levels within the business. Determine customer requirements and identify the best solutions in-line with company processes and procedures. Process customer orders via calls, emails or web orders. Accurately process and manage enquiries, quotes, sales orders and invoices. Use internal CRM systems to accurately record customer conversations, resolutions & sales orders. To pro-actively promote new products and support the customer s needs and requirements. Collaborate with Sale Reps to continuously improve customer service and sales growth. To charge the correct carriage as applicable. To work collectively as a team, supporting each other and the rest of the business to give the customer the best experience possible. Salary £24K-£26K + Bonus Hours 8 00 + overtime available Location High Wycombe (Office based) Please get in touch with (url removed)
Sales Advisor Job Req ID: 28146 Posting Date: 7 Mar 2024 Function: EE Contact Centres Unit: Consumer Location: Contact Centre (EE), Newcastle, United Kingdom Salary: 23,504.00 Where: EE North Tyneside (Cobalt Business Park) Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Mar 29, 2024
Full time
Sales Advisor Job Req ID: 28146 Posting Date: 7 Mar 2024 Function: EE Contact Centres Unit: Consumer Location: Contact Centre (EE), Newcastle, United Kingdom Salary: 23,504.00 Where: EE North Tyneside (Cobalt Business Park) Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown's with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Job Description OTE - £30,000 - Uncapped Commission - Career ProgressionAt William H Brown, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Norwich . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03925
Mar 29, 2024
Full time
Job Description OTE - £30,000 - Uncapped Commission - Career ProgressionAt William H Brown, part of the Connells Group, we're looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Norwich . A quick look at the role In this role you will be helping people find their dream home by generating and booking valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. What's in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle William H Brown is an award-winning estate agency and we operate under 12 different trading names, some of which have been synonymous with estate agency for over 100 years. Our aim has always been to change the way you view estate agents. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03925
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Mar 29, 2024
Full time
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Customer Sales Advisor - Chiswick/Brentford. Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales background. Job Purpose: This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. This is a varied role, incorporating a range of duties linked to ensuring the successful operational management and running of a successful self-storage location. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations and elements of Accounts. Core Responsibilities: Sales/Customer Service Sell space (inbound business only via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Additional administration required when liaising with the removals contractor, including using the removals calendar. Marketing Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,352 + bonuses - this is the entry pay grade and there are 3 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
Mar 29, 2024
Full time
Customer Sales Advisor - Chiswick/Brentford. Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales background. Job Purpose: This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. This is a varied role, incorporating a range of duties linked to ensuring the successful operational management and running of a successful self-storage location. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations and elements of Accounts. Core Responsibilities: Sales/Customer Service Sell space (inbound business only via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Additional administration required when liaising with the removals contractor, including using the removals calendar. Marketing Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,352 + bonuses - this is the entry pay grade and there are 3 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. About the Team The Enterprise Infrastructure capability helps clients understand and manage their technical and IT operational risk effectively, improving business outcomes and for some sectors, meeting their regulatory obligations. The EI capability has a dedicated digital resilience team who support our clients through following types of engagements: Assess Digital resilience capability assessment- review and benchmark client's IT service management processes, architectural management approach, service development method and technologies that contribute to their IT Resilience capability. End to end IT service risk maps - we conduct technical deep dives to develop risk maps that illustrate where and why Digital resilience risks are concentrated in the IT estate. Post incident review - we can help clients understand why a major incident happened, how the risks within the control and technical environment contributed, and how to prevent it in the future Plan and build Digital resilience roadmap - develop a comprehensive Digital resilience road map, combining the process, governance, technology, and people elements to help clients address their gaps in a focused, pragmatic, and sustainable journey. Digital resilience capability support - we support clients with the delivery of their Digital resilience roadmap, including end-to-end Disaster recovery and IT service management, drawing on our experience of successful implementations. Assure Ongoing assurance - we assure clients' Digital resilience programme, helping them maintain its capability. Technical testing - we help clients test their resilience capability, including full ITDR testing, technical resilience testing, and process testing. The role Our Technology Resilience business is at the forefront of supporting organisations in safeguarding against, and responding to, major technology failures and cyber threat. We are now looking to expand our rapidly growing team, and are seeking experienced Senior Managers who can support us in delivering market leading technology resilience insights and expertise to our established client base. We are looking for Senior Manager grade candidates who can demonstrate the following characteristics: Strong technology architecture skills and experience, including Cloud native and Hybrid architectures Solid understanding of latest and emerging technology trends in the resilience domain Demonstrable track record in technology resilience, either in a professional services capacity or in industry Experience of conducting, or participating in, post incident reviews Working knowledge of IT asset management and IT Service and Continuity Management (ITSCM) practices Good knowledge of cyber threat and cyber recovery considerations Effective analysis and report writing skills Solid communication and client consulting skills The ideal candidate will play a key role in: Ensuring excellence in client delivery and in helping to protect our clients from the impact of large scale technology failures Developing lasting, trusted, client relationships Supporting and mentoring more junior members of the team and, where relevant, delivering effective knowledge transfer to client teams Ensuring a high standard of quality is maintain in the work we deliver to our clients. This represents a fantastic opportunity to join a rapidly growing market leading team, in an exciting area with considerable opportunities for personal and career development. Preferred Skills Broad understanding of IT infrastructure from both a cloud and on prem perspective IT service architecture experience and understanding IT service management understanding ITDR programme build, operation and testing experience Strong delivery experience and track record Strong verbal and written communication skills (Desirable) Experience in the above in both advisory and operational roles (Desirable) Operational resilience/Business Continuity (Desirable) Understanding of the Financial services regulations for Operational resilience
Mar 29, 2024
Full time
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. About the Team The Enterprise Infrastructure capability helps clients understand and manage their technical and IT operational risk effectively, improving business outcomes and for some sectors, meeting their regulatory obligations. The EI capability has a dedicated digital resilience team who support our clients through following types of engagements: Assess Digital resilience capability assessment- review and benchmark client's IT service management processes, architectural management approach, service development method and technologies that contribute to their IT Resilience capability. End to end IT service risk maps - we conduct technical deep dives to develop risk maps that illustrate where and why Digital resilience risks are concentrated in the IT estate. Post incident review - we can help clients understand why a major incident happened, how the risks within the control and technical environment contributed, and how to prevent it in the future Plan and build Digital resilience roadmap - develop a comprehensive Digital resilience road map, combining the process, governance, technology, and people elements to help clients address their gaps in a focused, pragmatic, and sustainable journey. Digital resilience capability support - we support clients with the delivery of their Digital resilience roadmap, including end-to-end Disaster recovery and IT service management, drawing on our experience of successful implementations. Assure Ongoing assurance - we assure clients' Digital resilience programme, helping them maintain its capability. Technical testing - we help clients test their resilience capability, including full ITDR testing, technical resilience testing, and process testing. The role Our Technology Resilience business is at the forefront of supporting organisations in safeguarding against, and responding to, major technology failures and cyber threat. We are now looking to expand our rapidly growing team, and are seeking experienced Senior Managers who can support us in delivering market leading technology resilience insights and expertise to our established client base. We are looking for Senior Manager grade candidates who can demonstrate the following characteristics: Strong technology architecture skills and experience, including Cloud native and Hybrid architectures Solid understanding of latest and emerging technology trends in the resilience domain Demonstrable track record in technology resilience, either in a professional services capacity or in industry Experience of conducting, or participating in, post incident reviews Working knowledge of IT asset management and IT Service and Continuity Management (ITSCM) practices Good knowledge of cyber threat and cyber recovery considerations Effective analysis and report writing skills Solid communication and client consulting skills The ideal candidate will play a key role in: Ensuring excellence in client delivery and in helping to protect our clients from the impact of large scale technology failures Developing lasting, trusted, client relationships Supporting and mentoring more junior members of the team and, where relevant, delivering effective knowledge transfer to client teams Ensuring a high standard of quality is maintain in the work we deliver to our clients. This represents a fantastic opportunity to join a rapidly growing market leading team, in an exciting area with considerable opportunities for personal and career development. Preferred Skills Broad understanding of IT infrastructure from both a cloud and on prem perspective IT service architecture experience and understanding IT service management understanding ITDR programme build, operation and testing experience Strong delivery experience and track record Strong verbal and written communication skills (Desirable) Experience in the above in both advisory and operational roles (Desirable) Operational resilience/Business Continuity (Desirable) Understanding of the Financial services regulations for Operational resilience
Portfolio HR & Reward are working with an award-winning organisation to hire a HR Onboarding Officer. The successful candidate will join the People Support Team providing a resilient data processing service, including specialising in the on-boarding process of new starter employees in a fast-paced environment. You will act as the first point of contact for HR queries from managers and employees into the People Support Team, providing an effective and person-centred HR support service in alignment with the People Strategy. This is a 12 Month Fixed-Term role working on a hybrid basis in South-East London. Key Responsibilities: Proactively track and coordinate all processing and onboarding cases to the point of closure within agreed service level agreements, escalating incomplete or more complex cases to a more senior colleague or appropriate HR specialist team for resolution. Provide excellent, unrivalled HR support service to employees and managers by providing information, advice, and solutions to standard queries across a broad range of HR topics demonstrating exceptional customer service and a "can do" mentality. Be responsible for routing more complex/specialist queries to your manager or other HR teams ensuring that a high quality and integrated HR Service is provided. Support the People Support management team with improving the performance of the team - reviewing existing processes, reviewing key reports, improve measuring, monitoring, and the use of centralised data. Collaborate with the Recruitment Team to ensure the smooth onboarding of employees to the organisation, working closely with on-boarding customers, keeping hiring Managers updated as necessary whilst ensuring smooth and efficient customer experience for the new starters. Cover for other colleagues across the People Support Team, and provide additional support when required at busy times, for example for payroll purposes. Build relationships with stake holders and HR operational team, and develop to become a lead expert on agreed processing and onboarding processes Report to: People Support Team Leader Accountable to: People Support Development Manager Assistant HR Director (Operations) Key working relationships: Internal and external Stakeholders, HR Operations team, HR Delivery and Specialist team, OPS, HSU, ATMS Corps Leaders and Managers, Payroll, Pensions People management: There are no people management responsibilities Operating budget: There are no budgetary responsibilities. Support ad hoc projects to enhance and improve the delivery of the team's work as requested by your manager. Job Requirements: Experienced of delivering HR processes and general HR support. Good knowledge of HR policies, processes, procedures, and practical experience. Experience of prioritising high volumes of work. INDHRR 46575RL
Mar 29, 2024
Full time
Portfolio HR & Reward are working with an award-winning organisation to hire a HR Onboarding Officer. The successful candidate will join the People Support Team providing a resilient data processing service, including specialising in the on-boarding process of new starter employees in a fast-paced environment. You will act as the first point of contact for HR queries from managers and employees into the People Support Team, providing an effective and person-centred HR support service in alignment with the People Strategy. This is a 12 Month Fixed-Term role working on a hybrid basis in South-East London. Key Responsibilities: Proactively track and coordinate all processing and onboarding cases to the point of closure within agreed service level agreements, escalating incomplete or more complex cases to a more senior colleague or appropriate HR specialist team for resolution. Provide excellent, unrivalled HR support service to employees and managers by providing information, advice, and solutions to standard queries across a broad range of HR topics demonstrating exceptional customer service and a "can do" mentality. Be responsible for routing more complex/specialist queries to your manager or other HR teams ensuring that a high quality and integrated HR Service is provided. Support the People Support management team with improving the performance of the team - reviewing existing processes, reviewing key reports, improve measuring, monitoring, and the use of centralised data. Collaborate with the Recruitment Team to ensure the smooth onboarding of employees to the organisation, working closely with on-boarding customers, keeping hiring Managers updated as necessary whilst ensuring smooth and efficient customer experience for the new starters. Cover for other colleagues across the People Support Team, and provide additional support when required at busy times, for example for payroll purposes. Build relationships with stake holders and HR operational team, and develop to become a lead expert on agreed processing and onboarding processes Report to: People Support Team Leader Accountable to: People Support Development Manager Assistant HR Director (Operations) Key working relationships: Internal and external Stakeholders, HR Operations team, HR Delivery and Specialist team, OPS, HSU, ATMS Corps Leaders and Managers, Payroll, Pensions People management: There are no people management responsibilities Operating budget: There are no budgetary responsibilities. Support ad hoc projects to enhance and improve the delivery of the team's work as requested by your manager. Job Requirements: Experienced of delivering HR processes and general HR support. Good knowledge of HR policies, processes, procedures, and practical experience. Experience of prioritising high volumes of work. INDHRR 46575RL
Customer Service Advisor 12 month fixed term contract £24,(Apply online only).00 Bedford Our Bedford based client is looking for a Customer Service Advisor to support their busy Pensions Department on a 12 month fixed term contract basis. You must be willing to work from the office. The purpose of this role is to deal with the day-to-day call logging/customer services and administration of enquiries in relation to the Company s pension. Your duties will include but are not limited to: Answering telephone calls answering queries. Assisting with all aspects of the day-to-day administration of the Company s pension scheme including on-line enquiries, scanning of completed case work, call logging & printing of e-mail enquiries. Assisting with the calculation and payment of benefits, referring non-standard cases to Management. Efficient handling of correspondence, e-mail and telephone enquiries from scheme members and third party. Processing work in accordance with documented workflow procedures. To be successful in this role, you will need to: Demonstrate a high level of attention to detail and accuracy. Be IT literate and numerate. Be able to work as part of a team. Use your initiative in a fast paced working environment. Possess strong interpersonal skills. Have an excellent telephone manner. Have attained a Grade C or above in Maths and English at GCSE/O-Level. No previous pensions experience is required. If you feel you have what it takes to be the Customer Service Advisor, please apply today because we d love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)
Mar 29, 2024
Full time
Customer Service Advisor 12 month fixed term contract £24,(Apply online only).00 Bedford Our Bedford based client is looking for a Customer Service Advisor to support their busy Pensions Department on a 12 month fixed term contract basis. You must be willing to work from the office. The purpose of this role is to deal with the day-to-day call logging/customer services and administration of enquiries in relation to the Company s pension. Your duties will include but are not limited to: Answering telephone calls answering queries. Assisting with all aspects of the day-to-day administration of the Company s pension scheme including on-line enquiries, scanning of completed case work, call logging & printing of e-mail enquiries. Assisting with the calculation and payment of benefits, referring non-standard cases to Management. Efficient handling of correspondence, e-mail and telephone enquiries from scheme members and third party. Processing work in accordance with documented workflow procedures. To be successful in this role, you will need to: Demonstrate a high level of attention to detail and accuracy. Be IT literate and numerate. Be able to work as part of a team. Use your initiative in a fast paced working environment. Possess strong interpersonal skills. Have an excellent telephone manner. Have attained a Grade C or above in Maths and English at GCSE/O-Level. No previous pensions experience is required. If you feel you have what it takes to be the Customer Service Advisor, please apply today because we d love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)
Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable insights and clear answers to our clients' business questions. We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business. The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies. What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8+ years of experience in life science or healthcare consulting. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
Mar 29, 2024
Full time
Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable insights and clear answers to our clients' business questions. We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business. The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies. What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8+ years of experience in life science or healthcare consulting. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
Learner Enrolment Advisor Hybrid Location: Birmingham, B24 9FD, Hybrid Salary : £25,730 - £31,448 per annum, DOE Contract : 12 Months FTC Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Why do we want you? You have experience of working in an office or administrative role and are looking for an opportunity where you can develop in the field of education and professional services. CLT International is a global provider of education for professionals working in financial services. The company is UK-based with a global student community and has trained over 21,000 professionals, working in private wealth, succession planning, and investment funds. CLTI maintains relationships with some of the world s largest financial and legal institutions, regulatory bodies and government departments. As our Learning Enrolment Advisor you will work within Learning Enrolment Team who are responsible for the processing of global learning product enrolments from new B2C customers; ensuring any specific eligibility criteria is adhered to and provide evidence to awarding bodies and considering any local tax regulations applicable. Adopting a customer centric approach and providing exceptional customer service and adhering to business operating SLAs. Responsibilities of Learner Enrolment Advisor: Have an excellent standard of product knowledge, to accurately process enrolments and provide customer enrolment guidance as required. Adhere to team s KPI and SLAs and demonstrate a commitment to continuously improve on service delivery and customer satisfaction. Work closely with the learner recruitment team as part of the onboarding team to implement a recruitment strategy to identify, attract, select and engage prospective learners. Embrace the customer centric culture within the team, with passion and enthusiasm to provide exceptional customer service and a positive approach to dealing with people from diverse backgrounds. Process all new B2C enrolments following identified process, ensuring compliance with SLA; booking terms and conditions; eligibility requirements; data protection and local tax regulations. Providing guidance to customers regarding any access to funding eligibility. Working with Marketing and Learning Support Team to ensure the website course date information is accurate. Supporting Learning Enrolment Manager with any sales reporting as required. In order to be successful in this role you must have: Experience in an office or related administrative role (education or membership desirable) IT skills and experience of Microsoft Office (including Outlook, Word, Excel, and PowerPoint ) Organisational skills and prioritisation skills with the ability to multi-task Interpersonal, written and verbal communication skills Customer service skills Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
Mar 29, 2024
Contractor
Learner Enrolment Advisor Hybrid Location: Birmingham, B24 9FD, Hybrid Salary : £25,730 - £31,448 per annum, DOE Contract : 12 Months FTC Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. Why do we want you? You have experience of working in an office or administrative role and are looking for an opportunity where you can develop in the field of education and professional services. CLT International is a global provider of education for professionals working in financial services. The company is UK-based with a global student community and has trained over 21,000 professionals, working in private wealth, succession planning, and investment funds. CLTI maintains relationships with some of the world s largest financial and legal institutions, regulatory bodies and government departments. As our Learning Enrolment Advisor you will work within Learning Enrolment Team who are responsible for the processing of global learning product enrolments from new B2C customers; ensuring any specific eligibility criteria is adhered to and provide evidence to awarding bodies and considering any local tax regulations applicable. Adopting a customer centric approach and providing exceptional customer service and adhering to business operating SLAs. Responsibilities of Learner Enrolment Advisor: Have an excellent standard of product knowledge, to accurately process enrolments and provide customer enrolment guidance as required. Adhere to team s KPI and SLAs and demonstrate a commitment to continuously improve on service delivery and customer satisfaction. Work closely with the learner recruitment team as part of the onboarding team to implement a recruitment strategy to identify, attract, select and engage prospective learners. Embrace the customer centric culture within the team, with passion and enthusiasm to provide exceptional customer service and a positive approach to dealing with people from diverse backgrounds. Process all new B2C enrolments following identified process, ensuring compliance with SLA; booking terms and conditions; eligibility requirements; data protection and local tax regulations. Providing guidance to customers regarding any access to funding eligibility. Working with Marketing and Learning Support Team to ensure the website course date information is accurate. Supporting Learning Enrolment Manager with any sales reporting as required. In order to be successful in this role you must have: Experience in an office or related administrative role (education or membership desirable) IT skills and experience of Microsoft Office (including Outlook, Word, Excel, and PowerPoint ) Organisational skills and prioritisation skills with the ability to multi-task Interpersonal, written and verbal communication skills Customer service skills Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
Job Description At Peter Alan, part of the Connells Group, we're looking for a highly motivated Trainee Sales Negotiator who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Cowbridge. The Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program.Basic Salary - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Peter Alan are a part of Connells Group and as one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965. We celebrated our 50th year in 2015 and we are proud to be a company that still provides service with a personal touch. We believe that to keep providing exceptional service we have to evolve, our 50 years in business, 29 branches and the thousands of properties we sell each year is testament to that. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04291
Mar 29, 2024
Full time
Job Description At Peter Alan, part of the Connells Group, we're looking for a highly motivated Trainee Sales Negotiator who will work toward becoming a Sales Negotiator for our fantastic residential sales team in Cowbridge. The Estate Agent is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading development and training program.Basic Salary - Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home. We will train you to generate and book valuations, conducting property viewings, negotiate offers and agree sales! You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Whats in it for you as our Estate Agent? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Skills and experience required to be a successful Estate Agent Preferably an experienced sales person Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Peter Alan are a part of Connells Group and as one of the largest estate agents in Wales we have worked hard to continue our ethos of the company as set in 1965. We celebrated our 50th year in 2015 and we are proud to be a company that still provides service with a personal touch. We believe that to keep providing exceptional service we have to evolve, our 50 years in business, 29 branches and the thousands of properties we sell each year is testament to that. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04291
Product Support Advisor Tamworth Entry Level Role Profile As the exclusive recruitment partner for Bunzl Catering, Cast UK are leading the search for a Product Support Advisor to be based at their office in Tamworth. Lockhart Catering Equipment specialise in supplying high calibre and unique products through their superior brands, providing customers with innovation, inspiration, and differentiation. A trading division of Bunzl UK Ltd, Lockhart Catering Equipment are one of the world's finest suppliers of quality catering equipment and clothing. They are renowned for being a prestigious brand which is associated with the top catering and leisure establishments across the country. As an integral member of the team, you will be adding value to the team by analysing and improving the existing portfolio as well as driving the New Product Request Process, this means you will be the gatekeeper of new products. You will be collecting all the data for new products to make sure any queries both internally and externally can be answered. Key Responsibilities Improve existing data on the web pages. Be the first point of contact for the sales teams for questions and details regarding existing and new products. Drive the New Product Request Process. Provide internal support to the purchasing team to help drive the business forwards. Communicate with external supplier and customers as well as all functions across the business. Skills & Experience The ability to plan, prepare and organise projects for successful completion. Experience of working in a fast-paced environment. Great communication skills with the ability to listen, understand and analyse information. A good understanding of Excel is essential. Great initiative to be able to plan your work in accordance with deadlines. Remuneration and Benefits 20 days Holiday plus Band Holidays with the option to buy a further 5 days. Bunzl Share Save option. Life Cover (3 times Gross Salary) Bunzl Personal Pension Plan (up to 5% contributed) Option to join Bunzl HSF Healthcare Plan
Mar 29, 2024
Full time
Product Support Advisor Tamworth Entry Level Role Profile As the exclusive recruitment partner for Bunzl Catering, Cast UK are leading the search for a Product Support Advisor to be based at their office in Tamworth. Lockhart Catering Equipment specialise in supplying high calibre and unique products through their superior brands, providing customers with innovation, inspiration, and differentiation. A trading division of Bunzl UK Ltd, Lockhart Catering Equipment are one of the world's finest suppliers of quality catering equipment and clothing. They are renowned for being a prestigious brand which is associated with the top catering and leisure establishments across the country. As an integral member of the team, you will be adding value to the team by analysing and improving the existing portfolio as well as driving the New Product Request Process, this means you will be the gatekeeper of new products. You will be collecting all the data for new products to make sure any queries both internally and externally can be answered. Key Responsibilities Improve existing data on the web pages. Be the first point of contact for the sales teams for questions and details regarding existing and new products. Drive the New Product Request Process. Provide internal support to the purchasing team to help drive the business forwards. Communicate with external supplier and customers as well as all functions across the business. Skills & Experience The ability to plan, prepare and organise projects for successful completion. Experience of working in a fast-paced environment. Great communication skills with the ability to listen, understand and analyse information. A good understanding of Excel is essential. Great initiative to be able to plan your work in accordance with deadlines. Remuneration and Benefits 20 days Holiday plus Band Holidays with the option to buy a further 5 days. Bunzl Share Save option. Life Cover (3 times Gross Salary) Bunzl Personal Pension Plan (up to 5% contributed) Option to join Bunzl HSF Healthcare Plan
Logistics People are looking for a Customer Service Advisor to join our team. Location: Sherburn Working Hours: Monday - Friday 07:00 - 15:00 Sunday - Thursday 18:00 - 02:00 Pay rate: £10.72 - £11.22 P/hr Logistics People are currently recruiting a Customer Service Advisor to join our Team in Sherburn, based at our Great Bear Site. What does working as a Customer Service Advisor for Logistics People involve? Answer and direct phone calls, taking accurate messages and forwarding calls as necessary. Prepare and maintain office documents, reports and spreadsheets. Greet and welcome visitors, clients, and employees in a professional and courteous manner. Maintain a clean and organised reception area. Manage incoming and outgoing mail and packages. Monitor and distribute emails. Monitor and ensure the security by controlling access and issuing visitor badges. What are the benefits of working for Logistics People? 24/7 on-site support Career progression opportunities Temp to Perm opportunities Long term work Modern Facilities Immediate Starts Great Rates Of Pay DON T BE SHY APPLY SUBMIT YOUR APPLICATION TODAY
Mar 29, 2024
Seasonal
Logistics People are looking for a Customer Service Advisor to join our team. Location: Sherburn Working Hours: Monday - Friday 07:00 - 15:00 Sunday - Thursday 18:00 - 02:00 Pay rate: £10.72 - £11.22 P/hr Logistics People are currently recruiting a Customer Service Advisor to join our Team in Sherburn, based at our Great Bear Site. What does working as a Customer Service Advisor for Logistics People involve? Answer and direct phone calls, taking accurate messages and forwarding calls as necessary. Prepare and maintain office documents, reports and spreadsheets. Greet and welcome visitors, clients, and employees in a professional and courteous manner. Maintain a clean and organised reception area. Manage incoming and outgoing mail and packages. Monitor and distribute emails. Monitor and ensure the security by controlling access and issuing visitor badges. What are the benefits of working for Logistics People? 24/7 on-site support Career progression opportunities Temp to Perm opportunities Long term work Modern Facilities Immediate Starts Great Rates Of Pay DON T BE SHY APPLY SUBMIT YOUR APPLICATION TODAY
We are looking for Clerical/Admin Assistants to work with one of our public sector clients Remote working role expected to attend the office based in Birmingham 1 or twice a year This a 12-18 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector. 35 hours per week between 9.00am - 5.00pm Mon - Fri Pay rate 13.37 per hour Key responsibilities and accountabilities: Work to a high auditing standard, completing the end-to-end process for all training bookings, including recording employer feedback timely and as appropriate. Negotiate course prices with training providers to ensure the customer benefits from the most cost-effective, high-quality training available. Provide a seamless experience to all employers, offering an efficient "can do" service and where appropriate providing a first-time resolution. Encourage employers to consider their long-term training requirements, identifying appropriate opportunities to upsell additional training to employers The first point of contact for employer enquires about training bookings, answering all incoming calls and manage workflow within agreed SLA Follow up with training providers to ensure the training was delivered and report any delegates that did not attend. Working collaboratively with the Engagement Team to support the needs of the employer. This will include warm referrals to advisors for a training needs analysis conversation. Make decisions when unexpected events occur, such as last-minute course cancellations, to ensure the best outcome for the delegate and the trainer and to keep all parties informed. Essential experience; " Excellent communication and interpersonal skills " Good attention to detail " Ability to build rapport and grow relationships both internally and externally. " Negotiating skills. " Possess drive, enthusiasm, and professionalism. " Ability to work in a demanding and pressurised environment. Desirable experience; " Previous experience of working within a customer service environment " Recognised customer service qualification - willing to work towards If you are interested in this role and have the relevant experience, please apply online This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills - why not apply online today! Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street. If selected, candidates must have an in-date and valid passport and undergo security and reference checks. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in.We are committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 29, 2024
Seasonal
We are looking for Clerical/Admin Assistants to work with one of our public sector clients Remote working role expected to attend the office based in Birmingham 1 or twice a year This a 12-18 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector. 35 hours per week between 9.00am - 5.00pm Mon - Fri Pay rate 13.37 per hour Key responsibilities and accountabilities: Work to a high auditing standard, completing the end-to-end process for all training bookings, including recording employer feedback timely and as appropriate. Negotiate course prices with training providers to ensure the customer benefits from the most cost-effective, high-quality training available. Provide a seamless experience to all employers, offering an efficient "can do" service and where appropriate providing a first-time resolution. Encourage employers to consider their long-term training requirements, identifying appropriate opportunities to upsell additional training to employers The first point of contact for employer enquires about training bookings, answering all incoming calls and manage workflow within agreed SLA Follow up with training providers to ensure the training was delivered and report any delegates that did not attend. Working collaboratively with the Engagement Team to support the needs of the employer. This will include warm referrals to advisors for a training needs analysis conversation. Make decisions when unexpected events occur, such as last-minute course cancellations, to ensure the best outcome for the delegate and the trainer and to keep all parties informed. Essential experience; " Excellent communication and interpersonal skills " Good attention to detail " Ability to build rapport and grow relationships both internally and externally. " Negotiating skills. " Possess drive, enthusiasm, and professionalism. " Ability to work in a demanding and pressurised environment. Desirable experience; " Previous experience of working within a customer service environment " Recognised customer service qualification - willing to work towards If you are interested in this role and have the relevant experience, please apply online This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills - why not apply online today! Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street. If selected, candidates must have an in-date and valid passport and undergo security and reference checks. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in.We are committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team. This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. You will assess each customers circumstances on a case-by-case basis to ensure the right outcome is achieve click apply for full job details
Mar 29, 2024
Full time
My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team. This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. You will assess each customers circumstances on a case-by-case basis to ensure the right outcome is achieve click apply for full job details
We are looking for Clerical/Admin Assistants to work with one of our public sector clients Remote working role expected to attend the office based in Birmingham 1 or twice a year This a 12-18 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector. 35 hours per week between 9.00am - 5.00pm Mon - Fri Pay rate 13.37 per hour (Age dependent) Key responsibilities and accountabilities: Work to a high auditing standard, completing the end-to-end process for all training bookings, including recording employer feedback timely and as appropriate. Negotiate course prices with training providers to ensure the customer benefits from the most cost-effective, high-quality training available. Provide a seamless experience to all employers, offering an efficient "can do" service and where appropriate providing a first-time resolution. Encourage employers to consider their long-term training requirements, identifying appropriate opportunities to upsell additional training to employers The first point of contact for employer enquires about training bookings, answering all incoming calls and manage workflow within agreed SLA Follow up with training providers to ensure the training was delivered and report any delegates that did not attend. Working collaboratively with the Engagement Team to support the needs of the employer. This will include warm referrals to advisors for a training needs analysis conversation. Make decisions when unexpected events occur, such as last-minute course cancellations, to ensure the best outcome for the delegate and the trainer and to keep all parties informed. Essential experience; " Excellent communication and interpersonal skills " Good attention to detail " Ability to build rapport and grow relationships both internally and externally. " Negotiating skills. " Possess drive, enthusiasm, and professionalism. " Ability to work in a demanding and pressurised environment. Desirable experience; " Previous experience of working within a customer service environment " Recognised customer service qualification - willing to work towards If you are interested in this role and have the relevant experience, please apply online This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills - why not apply online today! Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street. If selected, candidates must have an in-date and valid passport and undergo security and reference checks. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in.We are committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 29, 2024
Seasonal
We are looking for Clerical/Admin Assistants to work with one of our public sector clients Remote working role expected to attend the office based in Birmingham 1 or twice a year This a 12-18 month temporary position (with a possibility of extension) but one in which you would be able to gain valuable exposure/experience working within the Public Sector. 35 hours per week between 9.00am - 5.00pm Mon - Fri Pay rate 13.37 per hour (Age dependent) Key responsibilities and accountabilities: Work to a high auditing standard, completing the end-to-end process for all training bookings, including recording employer feedback timely and as appropriate. Negotiate course prices with training providers to ensure the customer benefits from the most cost-effective, high-quality training available. Provide a seamless experience to all employers, offering an efficient "can do" service and where appropriate providing a first-time resolution. Encourage employers to consider their long-term training requirements, identifying appropriate opportunities to upsell additional training to employers The first point of contact for employer enquires about training bookings, answering all incoming calls and manage workflow within agreed SLA Follow up with training providers to ensure the training was delivered and report any delegates that did not attend. Working collaboratively with the Engagement Team to support the needs of the employer. This will include warm referrals to advisors for a training needs analysis conversation. Make decisions when unexpected events occur, such as last-minute course cancellations, to ensure the best outcome for the delegate and the trainer and to keep all parties informed. Essential experience; " Excellent communication and interpersonal skills " Good attention to detail " Ability to build rapport and grow relationships both internally and externally. " Negotiating skills. " Possess drive, enthusiasm, and professionalism. " Ability to work in a demanding and pressurised environment. Desirable experience; " Previous experience of working within a customer service environment " Recognised customer service qualification - willing to work towards If you are interested in this role and have the relevant experience, please apply online This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills - why not apply online today! Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street. If selected, candidates must have an in-date and valid passport and undergo security and reference checks. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in.We are committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.