We are currently recruiting for a number of Field operatives to work within the Norfolk Area. The role: The position will entail you to travel to multiple areas within Norfolk, visiting the public and encouraging them to complete an online survey which will have been sent to them ahead of time. This survey collects important data for the Office of National Statistics and assists the Government with future plans/agendas. Competencies required: The ideal candidate will possess the following competencies, Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys. Self-disciplined, self-motivated, and happy to work with minimum supervision. Can demonstrate ability to be organised with well-developed planning skills Proficient in using laptop and smartphone to receive, view and input information. Requirements: Valid UK Driving Licence Willing to complete a Basic DBS application prior to induction Willing to travel a maximum of 40 miles from your original post code p/d. Hours and duration: The hours can vary between 22 to 30 hours per week for a duration of 3 months with potential for extension. Pay rate: £12.40ph, to start ASAP. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Full time
We are currently recruiting for a number of Field operatives to work within the Norfolk Area. The role: The position will entail you to travel to multiple areas within Norfolk, visiting the public and encouraging them to complete an online survey which will have been sent to them ahead of time. This survey collects important data for the Office of National Statistics and assists the Government with future plans/agendas. Competencies required: The ideal candidate will possess the following competencies, Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys. Self-disciplined, self-motivated, and happy to work with minimum supervision. Can demonstrate ability to be organised with well-developed planning skills Proficient in using laptop and smartphone to receive, view and input information. Requirements: Valid UK Driving Licence Willing to complete a Basic DBS application prior to induction Willing to travel a maximum of 40 miles from your original post code p/d. Hours and duration: The hours can vary between 22 to 30 hours per week for a duration of 3 months with potential for extension. Pay rate: £12.40ph, to start ASAP. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Forklift Driver - Reach Truck Driver - Manton Wood - Worksop, S80 3FY Come and join the amazing team in Manton Wood, Worksop, S80 3FY as a Warehouse Reach Driver with an immediate start. WE ONLY REQUIRE CANDIDATES WITH A VALID, IN-DATE REACH TRUCK LICENSE" Please make a note that due Anti-Drug Policy, during recruitment process, drug test will be given, and negative result must be obtained Shift and Pay Information for Forklift Driver: 06:00-18:00 on Saturday & Sunday + 2 x 8hrs shift in a week- Rotating shift: 06:00-14:00 / 14:00-22:00. £13,11 per hour to £19,67 per hour. Job Description As a Forklift Driver at Manton Wood, you will be responsible for performing an array of duties such: Loading and unloading Checking products for damages Rotating and stacking products in the warehouses Additional MHE and warehouse duties when required. About you We are looking for highly motivated workers who have a can-do attitude, can work in a fast-paced environment and are keen to progress. In-date REACH TRUCK License. Flexibility to work weekends and rotating shifts. Proof of the right to work in the UK. Good verbal and written skills Able to pass a mandatory urine drug test. Confident to work on own initiative. Fast learner Team player Successful candidates will work full time hours. Refreshing training is provided, health and safety induction will be given on the first day. Benefits of working for 24-7 Recruitment: Long term work - Opportunity to gain a full-time contract. Weekly Pay 28 days accrued annual leave per annum (inclusive of statutory holidays PAYE only) Access to online payslip portal Pension Scheme Free on-site car parking On-going assignments Dedicated account team Excellent training facilities onsite Full time hours available Consistent shifts Great work / life balance Onsite facilities including canteen, parking, smoking area. How to Apply: If this Forklift Driver vacancy sounds like a role for you - Please apply online and the dedicated team will get in touch or send us a text 'Manton Wood' on . 24-7 employees are provided with training, support, development opportunities, good rates of pay (including pension and holiday pay) as well gaining job satisfaction and recognition. Logistics Distribution and Supply Chain
Apr 18, 2024
Full time
Forklift Driver - Reach Truck Driver - Manton Wood - Worksop, S80 3FY Come and join the amazing team in Manton Wood, Worksop, S80 3FY as a Warehouse Reach Driver with an immediate start. WE ONLY REQUIRE CANDIDATES WITH A VALID, IN-DATE REACH TRUCK LICENSE" Please make a note that due Anti-Drug Policy, during recruitment process, drug test will be given, and negative result must be obtained Shift and Pay Information for Forklift Driver: 06:00-18:00 on Saturday & Sunday + 2 x 8hrs shift in a week- Rotating shift: 06:00-14:00 / 14:00-22:00. £13,11 per hour to £19,67 per hour. Job Description As a Forklift Driver at Manton Wood, you will be responsible for performing an array of duties such: Loading and unloading Checking products for damages Rotating and stacking products in the warehouses Additional MHE and warehouse duties when required. About you We are looking for highly motivated workers who have a can-do attitude, can work in a fast-paced environment and are keen to progress. In-date REACH TRUCK License. Flexibility to work weekends and rotating shifts. Proof of the right to work in the UK. Good verbal and written skills Able to pass a mandatory urine drug test. Confident to work on own initiative. Fast learner Team player Successful candidates will work full time hours. Refreshing training is provided, health and safety induction will be given on the first day. Benefits of working for 24-7 Recruitment: Long term work - Opportunity to gain a full-time contract. Weekly Pay 28 days accrued annual leave per annum (inclusive of statutory holidays PAYE only) Access to online payslip portal Pension Scheme Free on-site car parking On-going assignments Dedicated account team Excellent training facilities onsite Full time hours available Consistent shifts Great work / life balance Onsite facilities including canteen, parking, smoking area. How to Apply: If this Forklift Driver vacancy sounds like a role for you - Please apply online and the dedicated team will get in touch or send us a text 'Manton Wood' on . 24-7 employees are provided with training, support, development opportunities, good rates of pay (including pension and holiday pay) as well gaining job satisfaction and recognition. Logistics Distribution and Supply Chain
Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Medigold Health is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front line, call handling, providing information, ensuring full customer satisfaction, and providing support and comprehensive product / service information to customers. MAIN OBJECTIVES Working onsite as part of the team providing the occupational health service within our clients premise and work to promote a culture of customer satisfaction by delivering timely and accurate responses to our customer s needs. Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data. Trained and provided with the tools and technology to respond to our customer s needs, our Client Service Advisors can enjoy working on a variety of tasks throughout the working day with excellent service to our onsite client as the goal. Listening and connecting with both our customers and our internal departments to address customer s needs, our teams are problem solvers, who constantly strive to improve the customer experience. Supporting the onsite operational and clinical teams to ensure delivery of services within contractual agreements. REQUIREMENTS FOR THIS ROLE Previous customer service skills and experience. Proficient in handling inbound and outbound calls, listening to customers needs and requests providing helpful solutions to their problems. Proficient use of Microsoft Office and IT Solutions. Diary management experience. Ability to rationalise competing priorities. Confident communicator. Providing services to meet quality assurance targets. Working to and maintaining Internal and external KPI s. Maintaining accurate customer service record. CORE SKILLS & BEHAVIOURS Problem Solving Skills. Ability to drive own personal performance and development. Managing a complex workload. Attentive Interpersonal skills. Ability to adapt and embrace change quickly and successfully. Communication skills and strong command. Work independently and cooperatively as part of a team. Attention to detail. Understand the priorities of the organisation and translate them into service priorities. Responsible. Well Organised. Professional in appearance and approach. Able to work alone or as a team. Trustworthy and Honest. Calm under pressure. Willing to learn new skills. Efficient. Enthusiastic and Proactive. Possess a positive can-do attitude. HOW TO APPLY Interested in this Customer Service Administrator opportunity? Click apply and you will be redirected to our recruitment system/website to complete your application.
Apr 18, 2024
Full time
Customer Service Administrator Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday, 8.30am - 4.30pm Location: Royston Salary: £21,255 per annum SUMMARY Medigold Health is committed to provide occupational health and wellbeing solutions for employers across the UK. As an onsite Client Service Advisor, your role will include being on the front line, call handling, providing information, ensuring full customer satisfaction, and providing support and comprehensive product / service information to customers. MAIN OBJECTIVES Working onsite as part of the team providing the occupational health service within our clients premise and work to promote a culture of customer satisfaction by delivering timely and accurate responses to our customer s needs. Take ownership and work to the highest levels of accuracy and attention to detail to ensure the safe processing of sensitive data. Trained and provided with the tools and technology to respond to our customer s needs, our Client Service Advisors can enjoy working on a variety of tasks throughout the working day with excellent service to our onsite client as the goal. Listening and connecting with both our customers and our internal departments to address customer s needs, our teams are problem solvers, who constantly strive to improve the customer experience. Supporting the onsite operational and clinical teams to ensure delivery of services within contractual agreements. REQUIREMENTS FOR THIS ROLE Previous customer service skills and experience. Proficient in handling inbound and outbound calls, listening to customers needs and requests providing helpful solutions to their problems. Proficient use of Microsoft Office and IT Solutions. Diary management experience. Ability to rationalise competing priorities. Confident communicator. Providing services to meet quality assurance targets. Working to and maintaining Internal and external KPI s. Maintaining accurate customer service record. CORE SKILLS & BEHAVIOURS Problem Solving Skills. Ability to drive own personal performance and development. Managing a complex workload. Attentive Interpersonal skills. Ability to adapt and embrace change quickly and successfully. Communication skills and strong command. Work independently and cooperatively as part of a team. Attention to detail. Understand the priorities of the organisation and translate them into service priorities. Responsible. Well Organised. Professional in appearance and approach. Able to work alone or as a team. Trustworthy and Honest. Calm under pressure. Willing to learn new skills. Efficient. Enthusiastic and Proactive. Possess a positive can-do attitude. HOW TO APPLY Interested in this Customer Service Administrator opportunity? Click apply and you will be redirected to our recruitment system/website to complete your application.
Science and Technology Facilities Council
Didcot, Oxfordshire
Job Title: Programme Co-ordinator, Campus and Cluster Team Salary: £34,905 per annum Hours: Full Time Contract Type: Fixed Term Contract (18 months) Location: Harwell, Didcot Closing Date: 21st April 2024 Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. This role We are seeking an enthusiastic Programme Co-ordinator to join our well-established team. You will work with colleagues across our Campuses and stakeholders across the UK to support important areas of Campus and Cluster development. The core focus of this role will help to build links between stakeholders and the world-leading ecosystem at Harwell, you will also support the delivery of key cluster development programmes and activities.Your key responsibilities include Stakeholder Engagement and Management •Building relationships with teams and relevant organisations across STFC and Harwell to deliver specific stakeholder engagement activities for our Clusters and Campuses, for example coordinating visits from national and international delegations of businesses, government and policy makers.•Drafting agendas, making and communicating plans, collating slide decks, distributing briefs and reports, as appropriate, to support the smooth delivery of visits, engagement activities and events.•Working closely with the STFC Impact and Engagement team and other teams at Harwell to support the creation of clear communication material, for example highlighting the impact of projects, programmes and visits via social media and internal newsletters. Programme Delivery •Coordinating teams, both internal and external, that carry out active management of funded projects, for example, monitoring budgets; coordinating programme and monitoring officer meetings and communications; preparing papers, reports and briefings.•Helping to administer and improve information management for the team, for example contributing to the development of project management tools and templates, and maintaining the SharePoint site used for storage of key documents, project plans, and reports.•Supporting colleagues in managing different project and programme boards, such as the Harwell and Sci-Tech Daresbury Campus Cluster Steering Boards, the Connected Capability Networks steering board, and Cross Cluster Partnerships steering board on space nuclear, through preparing meetings (drafting agendas, collating and distributing papers, creating slide decks), assisting during the meeting by taking minutes, and post-meeting monitoring of actions.•Monitoring, evaluating and reporting on activities, project and programmes. Collating evidence on successes, outcomes and impacts and producing creative and impactful materials for a wider range of audiences. •Providing support in other areas of Campus and Cluster management and supporting other members of the team, as and when required. Our Benefits UK Research and Innovation recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, Defined benefit pension scheme, 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. Person Specification •A relevant degree or equivalent experience.•Excellent oral and written communication skills, including an excellent standard of written English, and the ability to write briefings, papers, reports and complex correspondence as required.•IT skills, including word-processing, spreadsheets, e-mail, databases, collaboration tools, online communication platforms, and remote working tools.•Ability to organise and prioritise your own workload, to be flexible and manage multiple competing projects, to plan work both in the short and long term and to oversee the effective meeting of deadlines.•Ability to work effectively as part of a team.•Excellent interpersonal skills, including the ability to interact across and between different groups or organisations, and build strong working relationships with a variety of people from different professional backgrounds in industry and academia.•An ability to work with ambiguity and deal with difficult situations by showing initiative and judgement in a constantly changing environment. •A willingness to travel and work away from the office and/or outside normal working hours on occasion. We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another. As one of Europe's largest research organisations, this is a place where there's always something new to learn - about the world around us, about your career, but most of all, about yourself. Join us and discover what's possible! How to apply Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the 'experience' section of the application. UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.
Apr 18, 2024
Full time
Job Title: Programme Co-ordinator, Campus and Cluster Team Salary: £34,905 per annum Hours: Full Time Contract Type: Fixed Term Contract (18 months) Location: Harwell, Didcot Closing Date: 21st April 2024 Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity. This role We are seeking an enthusiastic Programme Co-ordinator to join our well-established team. You will work with colleagues across our Campuses and stakeholders across the UK to support important areas of Campus and Cluster development. The core focus of this role will help to build links between stakeholders and the world-leading ecosystem at Harwell, you will also support the delivery of key cluster development programmes and activities.Your key responsibilities include Stakeholder Engagement and Management •Building relationships with teams and relevant organisations across STFC and Harwell to deliver specific stakeholder engagement activities for our Clusters and Campuses, for example coordinating visits from national and international delegations of businesses, government and policy makers.•Drafting agendas, making and communicating plans, collating slide decks, distributing briefs and reports, as appropriate, to support the smooth delivery of visits, engagement activities and events.•Working closely with the STFC Impact and Engagement team and other teams at Harwell to support the creation of clear communication material, for example highlighting the impact of projects, programmes and visits via social media and internal newsletters. Programme Delivery •Coordinating teams, both internal and external, that carry out active management of funded projects, for example, monitoring budgets; coordinating programme and monitoring officer meetings and communications; preparing papers, reports and briefings.•Helping to administer and improve information management for the team, for example contributing to the development of project management tools and templates, and maintaining the SharePoint site used for storage of key documents, project plans, and reports.•Supporting colleagues in managing different project and programme boards, such as the Harwell and Sci-Tech Daresbury Campus Cluster Steering Boards, the Connected Capability Networks steering board, and Cross Cluster Partnerships steering board on space nuclear, through preparing meetings (drafting agendas, collating and distributing papers, creating slide decks), assisting during the meeting by taking minutes, and post-meeting monitoring of actions.•Monitoring, evaluating and reporting on activities, project and programmes. Collating evidence on successes, outcomes and impacts and producing creative and impactful materials for a wider range of audiences. •Providing support in other areas of Campus and Cluster management and supporting other members of the team, as and when required. Our Benefits UK Research and Innovation recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, Defined benefit pension scheme, 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. Person Specification •A relevant degree or equivalent experience.•Excellent oral and written communication skills, including an excellent standard of written English, and the ability to write briefings, papers, reports and complex correspondence as required.•IT skills, including word-processing, spreadsheets, e-mail, databases, collaboration tools, online communication platforms, and remote working tools.•Ability to organise and prioritise your own workload, to be flexible and manage multiple competing projects, to plan work both in the short and long term and to oversee the effective meeting of deadlines.•Ability to work effectively as part of a team.•Excellent interpersonal skills, including the ability to interact across and between different groups or organisations, and build strong working relationships with a variety of people from different professional backgrounds in industry and academia.•An ability to work with ambiguity and deal with difficult situations by showing initiative and judgement in a constantly changing environment. •A willingness to travel and work away from the office and/or outside normal working hours on occasion. We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another. As one of Europe's largest research organisations, this is a place where there's always something new to learn - about the world around us, about your career, but most of all, about yourself. Join us and discover what's possible! How to apply Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the 'experience' section of the application. UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 30 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
JUNIOR EXECUTIVE ASSISTANT FOR PRESTIGIOUS PRIVATE FAMILY ESTATE IN OXFORDSHIRE Salary: £45,000 gross p.a. Location: Oxfordshire, UK Contract: 12-month contractors' agreement, renewable with bonus potential Start Date: Immediate An exceptional opportunity has arisen for a dedicated and discreet Junior Executive Assistant to join a highly private Ultra-High Net Worth family at their distinguished Oxfordshire estate. This is a permanent role offering a unique experience to work within a dynamic team dedicated to the highest standards of professionalism. The Role: You will provide comprehensive support to a Senior Executive Assistant and Head of Operations, ensuring smooth management of day-to-day operations. While the Senior EA is currently working remotely, this role requires your presence on-site (at least 4 days per week), offering the potential for progression depending on the evolving needs of the team. Key Responsibilities: Collaborative diary and travel management Conducting thorough research and making informed decisions Handling basic finances and administrative duties with precision Filing, reporting, and upholding systems of confidentiality Limited direct interaction with the principal family, preserving their privacy and security Working Arrangements: Based on the main estate with a dedicated team housed in a cottage/office complex 4 days on-site presence with an option for 1 remote working day Initial 12-month (renewable) contract following a 3-month probation period Role is self-employed with a discretionary bonus structure Requirements: Exceptional command of English and exemplary communication skills Ideally, you'll have experience within a private office or household Must live within a 1-hour commute of the estate Well-presented, balanced in maturity, with an ability to operate with the utmost discretion Offer: £45,000 gross per annum with the potential for an increase post-probation based on performance Working alongside experienced staff, including nannies, housekeepers, security, and drivers Access to full tech-stack and all the working tools you need to support your role Recruitment Process: Rigorous security vetting First and second-stage interviews to be held in London on Wednesday, 27 March, or thereafter on site in Oxfordshire Join our client's close-knit team and contribute to the seamless operation of a sprawling 80-acre estate. This role is perfect for someone who respects privacy, values attention to detail, and seeks to step into a world of high standards and excellence.
Apr 18, 2024
Full time
JUNIOR EXECUTIVE ASSISTANT FOR PRESTIGIOUS PRIVATE FAMILY ESTATE IN OXFORDSHIRE Salary: £45,000 gross p.a. Location: Oxfordshire, UK Contract: 12-month contractors' agreement, renewable with bonus potential Start Date: Immediate An exceptional opportunity has arisen for a dedicated and discreet Junior Executive Assistant to join a highly private Ultra-High Net Worth family at their distinguished Oxfordshire estate. This is a permanent role offering a unique experience to work within a dynamic team dedicated to the highest standards of professionalism. The Role: You will provide comprehensive support to a Senior Executive Assistant and Head of Operations, ensuring smooth management of day-to-day operations. While the Senior EA is currently working remotely, this role requires your presence on-site (at least 4 days per week), offering the potential for progression depending on the evolving needs of the team. Key Responsibilities: Collaborative diary and travel management Conducting thorough research and making informed decisions Handling basic finances and administrative duties with precision Filing, reporting, and upholding systems of confidentiality Limited direct interaction with the principal family, preserving their privacy and security Working Arrangements: Based on the main estate with a dedicated team housed in a cottage/office complex 4 days on-site presence with an option for 1 remote working day Initial 12-month (renewable) contract following a 3-month probation period Role is self-employed with a discretionary bonus structure Requirements: Exceptional command of English and exemplary communication skills Ideally, you'll have experience within a private office or household Must live within a 1-hour commute of the estate Well-presented, balanced in maturity, with an ability to operate with the utmost discretion Offer: £45,000 gross per annum with the potential for an increase post-probation based on performance Working alongside experienced staff, including nannies, housekeepers, security, and drivers Access to full tech-stack and all the working tools you need to support your role Recruitment Process: Rigorous security vetting First and second-stage interviews to be held in London on Wednesday, 27 March, or thereafter on site in Oxfordshire Join our client's close-knit team and contribute to the seamless operation of a sprawling 80-acre estate. This role is perfect for someone who respects privacy, values attention to detail, and seeks to step into a world of high standards and excellence.
Community Safety Manager £45,309.56 per annum (from 1 April 2024) Northallerton, North Yorkshire (Agile working) Contract: Permanent Full time (37 hours per week) Closing date 14 April 2024 Are you passionate about creating safer communities? Do you thrive on strategic leadership and operational excellence? If so, come join Broadacres to be part of delivering a great customer experience as we strive to be the best rural housing association in the country. The role As a Community Safety Manager, you'll be at the forefront of effective management of Anti-Social Behaviour (ASB), promoting community cohesion and tenancy sustainment. You'll lead not only the development and implementation of an effective ASB service but also the strategic elements of Broadacres approach to ASB. You'll collaborate with internal teams and external agencies (such as Police and Community Safety Teams) to devise a proactive approach to tackling ASB in our communities alongside managing a caseload of complex and high risk cases. As a newly created role, this provides the ideal opportunity for someone to make a real difference to the communities that our customers live in. What we are looking for: Experience of effectively managing ASB cases and actions to promote tenancy sustainment. Experience of developing and working in partnership with stakeholders to deliver excellence. Managing performance, analysing, and providing detailed statistical returns on a regular basis. Ability to communicate effectively with customers, colleagues, and external agencies. Ability to effectively organise own and team workload to meet deadlines. Strong ability and commitment to help challenging and distressed customers. Able to lead, performance manage and motivate colleagues to deliver agreed targets. A strong understanding of legislation, regulations, and best practice in provision of community safety, tenancy management and enforcement. Relevant professional qualification (CIH level 4) or willingness to undertake studies to obtain this. You must also hold a valid driving licence and have access to a vehicle with appropriate vehicle insurance. What we can offer in return: A competitive salary, annual leave entitlement and flexible working. Extra day of annual leave for birthdays totalling 33 (inc. bank holidays) pro rata. Annual leave also increases for every year of service up to 5 years totalling 38 days (inc bank hols) Defined Benefit Pension Scheme. Agile working arrangements A range of other benefits. At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation. The Company Broadacres is a successful, innovative, not for profit housing association based in the market town of Northallerton in North Yorkshire. Currently we own and manage more than 6,500 homes and have stock in Hambleton, Darlington, Richmondshire, Harrogate, Redcar and Cleveland, Ryedale, Scarborough, Selby, the East Riding of Yorkshire, York and Leeds. We provide a range of services to our customers, all aimed at meeting our vision; to be the best rural housing association in the country'. Whether it is carrying our repairs to ensure your home is kept to the highest standards or providing you with ways of saving money, we strive to ensure you receive a first-class service and that, ultimately, you are proud to say you live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in so apply early to avoid disappointment!
Apr 18, 2024
Full time
Community Safety Manager £45,309.56 per annum (from 1 April 2024) Northallerton, North Yorkshire (Agile working) Contract: Permanent Full time (37 hours per week) Closing date 14 April 2024 Are you passionate about creating safer communities? Do you thrive on strategic leadership and operational excellence? If so, come join Broadacres to be part of delivering a great customer experience as we strive to be the best rural housing association in the country. The role As a Community Safety Manager, you'll be at the forefront of effective management of Anti-Social Behaviour (ASB), promoting community cohesion and tenancy sustainment. You'll lead not only the development and implementation of an effective ASB service but also the strategic elements of Broadacres approach to ASB. You'll collaborate with internal teams and external agencies (such as Police and Community Safety Teams) to devise a proactive approach to tackling ASB in our communities alongside managing a caseload of complex and high risk cases. As a newly created role, this provides the ideal opportunity for someone to make a real difference to the communities that our customers live in. What we are looking for: Experience of effectively managing ASB cases and actions to promote tenancy sustainment. Experience of developing and working in partnership with stakeholders to deliver excellence. Managing performance, analysing, and providing detailed statistical returns on a regular basis. Ability to communicate effectively with customers, colleagues, and external agencies. Ability to effectively organise own and team workload to meet deadlines. Strong ability and commitment to help challenging and distressed customers. Able to lead, performance manage and motivate colleagues to deliver agreed targets. A strong understanding of legislation, regulations, and best practice in provision of community safety, tenancy management and enforcement. Relevant professional qualification (CIH level 4) or willingness to undertake studies to obtain this. You must also hold a valid driving licence and have access to a vehicle with appropriate vehicle insurance. What we can offer in return: A competitive salary, annual leave entitlement and flexible working. Extra day of annual leave for birthdays totalling 33 (inc. bank holidays) pro rata. Annual leave also increases for every year of service up to 5 years totalling 38 days (inc bank hols) Defined Benefit Pension Scheme. Agile working arrangements A range of other benefits. At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation. The Company Broadacres is a successful, innovative, not for profit housing association based in the market town of Northallerton in North Yorkshire. Currently we own and manage more than 6,500 homes and have stock in Hambleton, Darlington, Richmondshire, Harrogate, Redcar and Cleveland, Ryedale, Scarborough, Selby, the East Riding of Yorkshire, York and Leeds. We provide a range of services to our customers, all aimed at meeting our vision; to be the best rural housing association in the country'. Whether it is carrying our repairs to ensure your home is kept to the highest standards or providing you with ways of saving money, we strive to ensure you receive a first-class service and that, ultimately, you are proud to say you live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in so apply early to avoid disappointment!
About The Role Team - Customer Service Division, Member Care Working Pattern - We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week at home. We are flexible with a variance of hours available so just ask when we talk to you. Salary / Bonus - We offer a salary of £25,960. We also have a performance-based bonus where you can realistically earn up to an additional £300 a month! Holiday Allowance - 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year What will you do as a Customer Service Advisor in Member Care? We celebrate our people and encourage everyone to be themselves. We are looking for positive and self-motivated people to deliver a world class service to our members. You ll be taking inbound calls from customers going through an emotional time in their lives . The ideal candidate will live and breathe our Customer Charter. They will need to show empathy and be resilient when supporting our members through their health concerns. They will take ownership of queries and be proactive when looking for solutions. They will bring the best version of themselves to work every day and they ll have the drive to work hard even on the toughest days. Through our 12-week induction programme you will be learning our product, the Vitality values and how to service our members through our Customer Charter. You will do this all in a supportive environment to encourage you to thrive. The member will be claiming on their insurance and looking for the best possible advice, provided from you. We hold their hand from when they first call us to talk about their illness all the way though to a diagnosis and treatment plan. Predominantly supporting our members via the telephone with their health concerns, treatment requests and billing queries At times there will be emotionally challenging conversations which require empathy, patience and understanding You ll also need to have good computer literacy skills and strong written communication skills as you will be using multi systems and channels to support our members Ability to personalise conversations, build rapport and support vulnerable members through their preferred communication method Ability to take ownership of resolving escalations and complaints when member s expectations haven t been met We move quickly to improve our member s experience with Vitality, so embracing change and learning new skills is fundamental There will be performance based KPIs to achieve which determine bonus earnings What do you need to thrive? Vitality provides all staff with an extensive training, meaning that we are open to speaking to candidates from all backgrounds and levels of experience. To be successful in the role of Customer Renewals Advisor you will likely have: Passion for great customer service Excellent communication skills A good level of computer literacy Previous experience in customer service or sales would be beneficial, but not essential What will you get in return? A pension of up to 12%- we will match your contributions up to 6% of your salary Free healthy breakfast and lunch when attending the office Life assurance - 4x salary Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions and activity tracking device PLUS Our award- winning Vitality Health Insurance with all the benefits and activity based rewards Discounted gym membership Free cinema tickets at Vue and Odeon Cinemas every month if you stay active 50% off trainers at Runnersneed (one pair per plan year) plus 15% off full priced items & Much more ! About Us Vitality is an award-winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We re the UK insurer and investment provider that rewards people for positive lifestyle choices a key element of our Shared-value model. With 1.4m UK members and more than 25m globally, we re out to make the world a healthier, happier place. This applies as much to our people as it does to our members. Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you
Apr 18, 2024
Full time
About The Role Team - Customer Service Division, Member Care Working Pattern - We offer 40 hour week contracts between, Monday to Friday 8am- 7pm (shift patterns) 1 in 4 Saturdays (9am- 1pm) . A healthy work life balance is important to us, which is why we have our hybrid working model, post probation, 2 days a week in the office and 3 days a week at home. We are flexible with a variance of hours available so just ask when we talk to you. Salary / Bonus - We offer a salary of £25,960. We also have a performance-based bonus where you can realistically earn up to an additional £300 a month! Holiday Allowance - 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year What will you do as a Customer Service Advisor in Member Care? We celebrate our people and encourage everyone to be themselves. We are looking for positive and self-motivated people to deliver a world class service to our members. You ll be taking inbound calls from customers going through an emotional time in their lives . The ideal candidate will live and breathe our Customer Charter. They will need to show empathy and be resilient when supporting our members through their health concerns. They will take ownership of queries and be proactive when looking for solutions. They will bring the best version of themselves to work every day and they ll have the drive to work hard even on the toughest days. Through our 12-week induction programme you will be learning our product, the Vitality values and how to service our members through our Customer Charter. You will do this all in a supportive environment to encourage you to thrive. The member will be claiming on their insurance and looking for the best possible advice, provided from you. We hold their hand from when they first call us to talk about their illness all the way though to a diagnosis and treatment plan. Predominantly supporting our members via the telephone with their health concerns, treatment requests and billing queries At times there will be emotionally challenging conversations which require empathy, patience and understanding You ll also need to have good computer literacy skills and strong written communication skills as you will be using multi systems and channels to support our members Ability to personalise conversations, build rapport and support vulnerable members through their preferred communication method Ability to take ownership of resolving escalations and complaints when member s expectations haven t been met We move quickly to improve our member s experience with Vitality, so embracing change and learning new skills is fundamental There will be performance based KPIs to achieve which determine bonus earnings What do you need to thrive? Vitality provides all staff with an extensive training, meaning that we are open to speaking to candidates from all backgrounds and levels of experience. To be successful in the role of Customer Renewals Advisor you will likely have: Passion for great customer service Excellent communication skills A good level of computer literacy Previous experience in customer service or sales would be beneficial, but not essential What will you get in return? A pension of up to 12%- we will match your contributions up to 6% of your salary Free healthy breakfast and lunch when attending the office Life assurance - 4x salary Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions and activity tracking device PLUS Our award- winning Vitality Health Insurance with all the benefits and activity based rewards Discounted gym membership Free cinema tickets at Vue and Odeon Cinemas every month if you stay active 50% off trainers at Runnersneed (one pair per plan year) plus 15% off full priced items & Much more ! About Us Vitality is an award-winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We re the UK insurer and investment provider that rewards people for positive lifestyle choices a key element of our Shared-value model. With 1.4m UK members and more than 25m globally, we re out to make the world a healthier, happier place. This applies as much to our people as it does to our members. Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you
Receptionist - Temporary Contract Location: Burnley Our client is seeking two Receptionists to join their team on a temporary basis, to cover a holiday period. If you have exceptional administrative and customer service skills, this could be the perfect opportunity for you. As a Receptionist, you will play a vital role in creating a positive first impression and ensuring smooth operations for our client's office. Key Responsibilities: Meet and greet visitors in a friendly and professional manner Answer and transfer calls promptly, taking accurate messages when necessary Manage incoming and outgoing mail, as well as emails Provide administrative support, such as preparing documents and scheduling appointments Assist with refreshing visitors by offering tea, coffee, and other refreshments Issue car parking passes to visitors and ensure proper registration Maintain a tidy reception area, ensuring it is presentable at all times Skills and Qualifications: Previous experience in a receptionist, reception, or administrative role Excellent verbal and written communication skills Strong organisational abilities and attention to detail Proficient in using Microsoft Office Suite Ability to multitask and work under pressure in a fast-paced environment Working Hours and Compensation: Full-time hours, 37.5 hours per week - Hourly rate: £11.50 Temporary contract from 8th April 2024 to 11th April 2024 Perks and Benefits: Convenient location, just 10 minutes walk from Burnley Central train station Opportunity to work in a professional and supportive environment Gain experience within a respected organisation Apply now if you are a proactive and friendly individual with a passion for providing excellent customer service. Don't miss out on this exciting opportunity to join our client's team as a Receptionist. Please note that this is a temporary position, offering a short-term commitment. If you are interested in this role, please submit your application today. Our client is looking to fill these positions quickly, so don't delay! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
Receptionist - Temporary Contract Location: Burnley Our client is seeking two Receptionists to join their team on a temporary basis, to cover a holiday period. If you have exceptional administrative and customer service skills, this could be the perfect opportunity for you. As a Receptionist, you will play a vital role in creating a positive first impression and ensuring smooth operations for our client's office. Key Responsibilities: Meet and greet visitors in a friendly and professional manner Answer and transfer calls promptly, taking accurate messages when necessary Manage incoming and outgoing mail, as well as emails Provide administrative support, such as preparing documents and scheduling appointments Assist with refreshing visitors by offering tea, coffee, and other refreshments Issue car parking passes to visitors and ensure proper registration Maintain a tidy reception area, ensuring it is presentable at all times Skills and Qualifications: Previous experience in a receptionist, reception, or administrative role Excellent verbal and written communication skills Strong organisational abilities and attention to detail Proficient in using Microsoft Office Suite Ability to multitask and work under pressure in a fast-paced environment Working Hours and Compensation: Full-time hours, 37.5 hours per week - Hourly rate: £11.50 Temporary contract from 8th April 2024 to 11th April 2024 Perks and Benefits: Convenient location, just 10 minutes walk from Burnley Central train station Opportunity to work in a professional and supportive environment Gain experience within a respected organisation Apply now if you are a proactive and friendly individual with a passion for providing excellent customer service. Don't miss out on this exciting opportunity to join our client's team as a Receptionist. Please note that this is a temporary position, offering a short-term commitment. If you are interested in this role, please submit your application today. Our client is looking to fill these positions quickly, so don't delay! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Apr 18, 2024
Full time
We have an exciting opportunity for a Service Delivery Manager to join our client in Warrington. Working for a global expanding company your role will be responsible for making sure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. The Service Delivery Manager will also add insight and recommendations to provide value to the customer, ensuring any service failure has appropriate corrective action implemented to restore service. There will also be the requirement of producing performance reporting, trend analysis, flow processes and technical data for both technical and non-technical audiences. The Service Manager will also manage the product release process and will be expected to improve the current services to provide a better support service to our clients. Responsibilities • Act as the primary service management contact for the customer and managing customer expectations • Ensure all engagements drive the customer's experience in line with the contracted services and contractual obligations are met in terms of the performance provided to the clients • Manage service delivery targets, including the definition of SLAs and KPIs, service review meetings, continuous service improvement meetings, internal and external reporting and ad-hoc, communications • Develop trusted relationships with clients and stakeholders responsible for services and incorporate regular site visits • Ensure adherence to service management principles - ITIL led; Configuration management, problem management, change management, IT helpdesk function, release and version control • Development of internal processes to continuously improve internal service management and support • Manage and forecast resource requirements to meet contractual demand if and where applicable. • Have a complete understanding of the company's wide range of service offerings, including associated processes. Understand interdependencies between technology, operations and business needs • Manage, support and develop the service desk including the management of shift patterns to support the business during agreed service hours and to agreed SLAs. • Handle any client complaints dealing with them in a timely and professional manner, including ownership of major incidents through to service restoration, ensuring customer satisfaction • Responsible for the introduction and decommissioning of new and retiring services from a day-to-day support perspective and the continual improvement of current services. • Work with our consultants and partners to bring unique managed services to the marketplace. • Drive continual improvement, applying ISO principles to facilitate a learning environment that motivates a highly trained and fully competent staff team • Monitor and report on the overall performance of services and collaborate with senior managers on account management and growth • Coach, mentor and motivate other team members to ensure delivery times are met. • Providing strong, high-profile leadership and continuous improvement of behaviours, templates, processes and best practices • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Deliver appropriate and effective executive-level communication Skills and Experience • 5+ years of service delivery management and related experience delivering IT services • Expert knowledge of ITIL V3, and/or V4 best practice (including formal qualification) • Information Security awareness ISO27001 / Cyber Essentials • Ability to deal with multiple tasks in a very busy and demanding service sector. • Knowledge and experience with Microsoft packages, including Project, PowerPoint, Word and Excel • Knowledge of both Product and Service delivery • Broad knowledge of IT Infrastructure and managing software delivery • Previous experience in software delivery and/or delivering project services to multi-client environments • Commercially astute with P&L awareness • Proven experience in building strong and professional relationships with key client's staff, partners and internal colleagues • Experienced in managing suppliers, vendors and third parties involved in the delivery of services - making sure obligations are met • Experienced in leading the design process to ensure that proposed new services & solutions are commercially viable, fit for purpose, aligned with market trends and supportable • Confident in delivering training for internal staff • Self-motivated, with the ability to adapt to change and competing demands • Ability to travel to and from customer sites, and other offices used for external and internal meetings • Strong communication skills, both written and verbal • Able to create and present service management reports, with a keen eye for attention to detail • A strong customer-centric approach. Desirable: • Knowledge of Software Asset Management Salary is negotiable Excellent Benefits Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy
Fancy joining the UK's number one Wine Specialist? Majestic Wine Reading are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Be the face of the store to our delivery customers, ensuring excellent customer service and experience. Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner. Ensure Customers get the best shopping experience in-store and out on the road. Can prioritise and be efficient with your time so you and the team can spend more time with our customers finding wines they'll love Involvement in all operational tasks required for the day-to-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs You are constantly improving your wine knowledge so you can share this with our customers (don't worry, we will teach you everything you need to know) Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points. What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term until 31/01/2024 Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Reading are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic's key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels. The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Be the face of the store to our delivery customers, ensuring excellent customer service and experience. Ensure the van is maintained to a high standard. You take pride in the van by ensuring it is clean and all compliance checks are carried out in a timely manner. Ensure Customers get the best shopping experience in-store and out on the road. Can prioritise and be efficient with your time so you and the team can spend more time with our customers finding wines they'll love Involvement in all operational tasks required for the day-to-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Constantly finding ways to be more efficient with the driving time, understanding the cost impact on inefficient delivery runs You are constantly improving your wine knowledge so you can share this with our customers (don't worry, we will teach you everything you need to know) Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points. What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Fixed Term until 31/01/2024 Hours: 24 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Cirencester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant/Driver you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Part-Time Permanent Hours: 18 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Cirencester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant/Driver you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. As a Majestic Wine Driver, you get the opportunity to meet and talk to different customers every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. Its hands on, physical and full of variety. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Part-Time Permanent Hours: 18 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
This is an excellent opportunity to work for a very successful, reputable, friendly, professional and large / expanding business who are a leader within their field. My client is seeking someone with a good track record within warehouse management preferably from within distribution / logistics. Warehouse Operations Manager Full time Permanent role Monday - Friday 40 hours per week. The working days will generally be Mon-Fri, however flexibility is required for cover / busy times. Contracted days will be 5 over 7 but mainly Mon-Fri. Workplace based near Horley. Plenty of free parking on site. Approx 30 min walk from nearest mainline station Salary. £37000 per year, plus excellent staff benefits and opportunities to progress within company / business. The Role - Warehouse Operations Manager You will be responsible for the operational management across the site. This will include but is not limited to, providing inspirational leadership to your team, ensuring the labour force is skilled and effective as well as labour targets being met. Providing support to the Warehouse Manager and Regional Operations manager, including reporting on KPIs, enhancing productivity, taking responsibility and for H&S compliance Duties and responsibilities include: Provide inspirational leadership to your operation, taking responsibility for all Operational management Ensure labour force is skilled, effective, and labour control is measured and managed to achieve and exceed monthly targets Lead by example to ensure all section managers and supervisors make decisions that create win-win situations for both labour control and client success Work in conjunction with Warehouse Manager and Regional Operations Manager to use data-based evidence through time in motions to enhance productivity Use stock management strategy that reduces liability, controls cost, improves order accuracy and achieve client KPIs. Take responsibility for Health & Safety, ensuring full compliance Maintain communications with the Client Services team, highlighting any operational risks in a timely manner Present operational performance against KPIs Support Warehouse Manager in working with other departments within the business Assess and present cases to Warehouse Manager for recruitment needs for your operation Support the Warehouse Manager in working closely with sales teams to make informed decisions on new business opportunities Attend client KPI reviews when required and support the team in presenting detailed operational updates Encourage staff in the warehouse to ensure training targets are upheld Take responsibility for all areas within your operation, making cost-based decisions in line with company strategy Competencies, knowledge and experience required: Ability to work in a fast-paced environment Proficient working knowledge of MS Office packages Track record of warehouse management, preferably in a distribution / logistics environment Strong knowledge of warehouse operations Proven ability to successfully operate at management level Strong communication and presentation skills This is an excellent opportunity to use your warehouse operational management experience within an excellent organisation who offer a superb working environment and long term career stability For more information regarding this new and exciting opportunity, please apply now! . Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Apr 18, 2024
Full time
This is an excellent opportunity to work for a very successful, reputable, friendly, professional and large / expanding business who are a leader within their field. My client is seeking someone with a good track record within warehouse management preferably from within distribution / logistics. Warehouse Operations Manager Full time Permanent role Monday - Friday 40 hours per week. The working days will generally be Mon-Fri, however flexibility is required for cover / busy times. Contracted days will be 5 over 7 but mainly Mon-Fri. Workplace based near Horley. Plenty of free parking on site. Approx 30 min walk from nearest mainline station Salary. £37000 per year, plus excellent staff benefits and opportunities to progress within company / business. The Role - Warehouse Operations Manager You will be responsible for the operational management across the site. This will include but is not limited to, providing inspirational leadership to your team, ensuring the labour force is skilled and effective as well as labour targets being met. Providing support to the Warehouse Manager and Regional Operations manager, including reporting on KPIs, enhancing productivity, taking responsibility and for H&S compliance Duties and responsibilities include: Provide inspirational leadership to your operation, taking responsibility for all Operational management Ensure labour force is skilled, effective, and labour control is measured and managed to achieve and exceed monthly targets Lead by example to ensure all section managers and supervisors make decisions that create win-win situations for both labour control and client success Work in conjunction with Warehouse Manager and Regional Operations Manager to use data-based evidence through time in motions to enhance productivity Use stock management strategy that reduces liability, controls cost, improves order accuracy and achieve client KPIs. Take responsibility for Health & Safety, ensuring full compliance Maintain communications with the Client Services team, highlighting any operational risks in a timely manner Present operational performance against KPIs Support Warehouse Manager in working with other departments within the business Assess and present cases to Warehouse Manager for recruitment needs for your operation Support the Warehouse Manager in working closely with sales teams to make informed decisions on new business opportunities Attend client KPI reviews when required and support the team in presenting detailed operational updates Encourage staff in the warehouse to ensure training targets are upheld Take responsibility for all areas within your operation, making cost-based decisions in line with company strategy Competencies, knowledge and experience required: Ability to work in a fast-paced environment Proficient working knowledge of MS Office packages Track record of warehouse management, preferably in a distribution / logistics environment Strong knowledge of warehouse operations Proven ability to successfully operate at management level Strong communication and presentation skills This is an excellent opportunity to use your warehouse operational management experience within an excellent organisation who offer a superb working environment and long term career stability For more information regarding this new and exciting opportunity, please apply now! . Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
The successful candidate will be responsible for providing friendly customer service to staff, students and visitors within the student accommodation building. You will also be responsible for performing administrative duties as well as any ad-hoc tasks. Due to the nature of the role you will be required on-site 5 days per week as well as occasional weekend work. Client Details You will be working for one of the top Universities within London in a great Central location. Description The key responsibilities include: Ensure that all telephone, email, postal and in person queries are answered quickly and professionally. To ensure that the highest standard of customer service is provided to students, guests, and visitors. To seamlessly adapt between term time and vacation operations and the differing service level agreements they entail. To liaise with Catering and Contractors to ensure a streamlined approach to operating the accommodation. To assist with the implementation and ongoing auditing of all Health and Safety procedures. To assist with the checking of rooms for damage, prohibited items, unregistered overnight guests and for the purposes of the return of deposit at the end of the year. Profile Person Specification: Energetic and friendly demeanour. Relevant previous experience in a similar working environment, ideally in a residential setting. The post holder must have the ability to think on their feet, remaining unflappable in the face of a crisis, and able to apply problem-solving skills quickly and effectively to resolve difficulties. Personable, professional, and patient manner, the post holder must manifest a genuine interest in Hall affairs and concern for the general well-being of student residents but also have strong customer-service skills to promote repeat business. Job Offer The successful candidate will have the opportunity to work in a fast-paced environment at a top London University, gaining invaluable skills. This is a temporary position for approximately 5-months in which you will be required to work 5-days on-site as well as occasional weekend work.
Apr 18, 2024
Full time
The successful candidate will be responsible for providing friendly customer service to staff, students and visitors within the student accommodation building. You will also be responsible for performing administrative duties as well as any ad-hoc tasks. Due to the nature of the role you will be required on-site 5 days per week as well as occasional weekend work. Client Details You will be working for one of the top Universities within London in a great Central location. Description The key responsibilities include: Ensure that all telephone, email, postal and in person queries are answered quickly and professionally. To ensure that the highest standard of customer service is provided to students, guests, and visitors. To seamlessly adapt between term time and vacation operations and the differing service level agreements they entail. To liaise with Catering and Contractors to ensure a streamlined approach to operating the accommodation. To assist with the implementation and ongoing auditing of all Health and Safety procedures. To assist with the checking of rooms for damage, prohibited items, unregistered overnight guests and for the purposes of the return of deposit at the end of the year. Profile Person Specification: Energetic and friendly demeanour. Relevant previous experience in a similar working environment, ideally in a residential setting. The post holder must have the ability to think on their feet, remaining unflappable in the face of a crisis, and able to apply problem-solving skills quickly and effectively to resolve difficulties. Personable, professional, and patient manner, the post holder must manifest a genuine interest in Hall affairs and concern for the general well-being of student residents but also have strong customer-service skills to promote repeat business. Job Offer The successful candidate will have the opportunity to work in a fast-paced environment at a top London University, gaining invaluable skills. This is a temporary position for approximately 5-months in which you will be required to work 5-days on-site as well as occasional weekend work.
Tailored Solutions Engineer - GNSS - RF - Software - Paignton - Hybrid - (RL7355) Job Title - Tailored Solutions Lead Engineer Reference - RL7355 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - The successful candidate will have significant technical project lead exposure, and extensive knowledge of related technology, ideally GNSS, Software or RF Engineering. Knowledge of simulator technology and usage is advantageous. The Role - The key focus of this role is to oversee and support the Tailored Solutions (TS) team's work and technical development. You will act as a solutions architect, for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. You will be tasked with coordinating engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Key Duties - Act as solutions architect for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. Oversee and support the Tailored Solutions (TS) team's work and technical development. Coordinate engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Support the team of TS Engineers in their engagements with Sales teams and customers on high profile projects as required. Review the detailed technical content provided in the formal Tailored Solution technical proposals. Actively support driving the evolution of TS by optimizing our processes as well as our solution architecture and employed technologies. Own the structure of TS technical documentation and its regular updating. Through collaborative efforts, ensure supporting materials including (Part creation, bill of materials etc.) are prepared. Requirements - Extensive Knowledge of a suitable technology - ideally GNSS, Software or RF Engineering specialty. Knowledge of simulator technology and usage is a plus. Time spent in an individual technical role and significant technical project lead exposure. Requirements gathering and technical proposal writing knowledge, including exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Excellent communication skills required to liaise across multi-discipline project teams and engage with Subject Matter Experts. Comfortable leading and working with small teams. Excellent problem-solving skills with the ability to reach out and coordinate highly technical inputs from the wider engineering team. Experience of mentoring and supporting junior team members. High level of computer literacy with good presentation skills. To apply for this Tailored Solutions Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Apr 18, 2024
Full time
Tailored Solutions Engineer - GNSS - RF - Software - Paignton - Hybrid - (RL7355) Job Title - Tailored Solutions Lead Engineer Reference - RL7355 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. Their innovative portfolio of products and services address the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. The Candidate - The successful candidate will have significant technical project lead exposure, and extensive knowledge of related technology, ideally GNSS, Software or RF Engineering. Knowledge of simulator technology and usage is advantageous. The Role - The key focus of this role is to oversee and support the Tailored Solutions (TS) team's work and technical development. You will act as a solutions architect, for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. You will be tasked with coordinating engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Key Duties - Act as solutions architect for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. Oversee and support the Tailored Solutions (TS) team's work and technical development. Coordinate engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Support the team of TS Engineers in their engagements with Sales teams and customers on high profile projects as required. Review the detailed technical content provided in the formal Tailored Solution technical proposals. Actively support driving the evolution of TS by optimizing our processes as well as our solution architecture and employed technologies. Own the structure of TS technical documentation and its regular updating. Through collaborative efforts, ensure supporting materials including (Part creation, bill of materials etc.) are prepared. Requirements - Extensive Knowledge of a suitable technology - ideally GNSS, Software or RF Engineering specialty. Knowledge of simulator technology and usage is a plus. Time spent in an individual technical role and significant technical project lead exposure. Requirements gathering and technical proposal writing knowledge, including exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Excellent communication skills required to liaise across multi-discipline project teams and engage with Subject Matter Experts. Comfortable leading and working with small teams. Excellent problem-solving skills with the ability to reach out and coordinate highly technical inputs from the wider engineering team. Experience of mentoring and supporting junior team members. High level of computer literacy with good presentation skills. To apply for this Tailored Solutions Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Our client are a leading Engineering Consultancy who are looking for a professional and bright individual who is looking to begin a fulfilling career within an impressive company that offers a friendly team environment, and endless opportunities to grow! If you are a graduate, looking for an entry level position and have excellent communication skills, this could be the perfect role for you. Interviews will be commencing ASAP! You must be available immediately. JOB TITLE: Team Admin Assistant - Graduate JOB TYPE: Permanent, Full Time HOURS: 09:00am - 17:00pm (Hybrid working) SALARY: £23,000 - £26,000 LOCATION: Central London CULTURE: Friendly environment, supportive, bright and modern office, fantastic location, fast paced, training provided BENEFITS: 27 Days holiday plus bank holidays, high pension contribution, bonus, plus social committee, dress down days, early finishes! DUTIES: Acting as the first POC for consultants to support with ad hoc duties Copy typing of reports, correspondence, asset registers, contract documents, meeting minutes, compiling log site books, updating work programmes, fee proposals and issuing fee numbers Creating, editing, and uploading documents using company systems Works allocating, scheduling and diarizing for internal consultants Issuing and managing work schedules for in-house consultants Providing administration support to senior management Assisting with Finance & HR duties as required Answering incoming communications by telephone and email Proactively managing, receiving visitors and advising appropriate staff Organising and maintaining the presentation of reception area Preparing and booking meeting rooms General office duties such as post, filing, binding, photocopying and scanning Maintaining stocks of stationery and printed matter Any other ad-hoc duties as required Telephone and Receptionist duties Office supplies (refreshments, post office, stationery company) Providing refreshments for Clients Recycling schemes Travel arrangements and couriers Diary Management Filing/Archiving Experience, knowledge and skills required Educated to a degree level / Equivalent 2.1 or above Good IT skills - MS Word, Excel, PowerPoint, Outlook & Teams High attention to detail skills Friendly, proactive, willingness to learn Completion of any admin/ business certificates - Desirable Experience within an Admin or Reception role - Desirable About you: A team player who is friendly, conscientious, and pays close attention to detail Good organisational skills Good verbal and interpersonal competence Collaborative, flexible working style Professional approach Proactive, reliable and responsible Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
Our client are a leading Engineering Consultancy who are looking for a professional and bright individual who is looking to begin a fulfilling career within an impressive company that offers a friendly team environment, and endless opportunities to grow! If you are a graduate, looking for an entry level position and have excellent communication skills, this could be the perfect role for you. Interviews will be commencing ASAP! You must be available immediately. JOB TITLE: Team Admin Assistant - Graduate JOB TYPE: Permanent, Full Time HOURS: 09:00am - 17:00pm (Hybrid working) SALARY: £23,000 - £26,000 LOCATION: Central London CULTURE: Friendly environment, supportive, bright and modern office, fantastic location, fast paced, training provided BENEFITS: 27 Days holiday plus bank holidays, high pension contribution, bonus, plus social committee, dress down days, early finishes! DUTIES: Acting as the first POC for consultants to support with ad hoc duties Copy typing of reports, correspondence, asset registers, contract documents, meeting minutes, compiling log site books, updating work programmes, fee proposals and issuing fee numbers Creating, editing, and uploading documents using company systems Works allocating, scheduling and diarizing for internal consultants Issuing and managing work schedules for in-house consultants Providing administration support to senior management Assisting with Finance & HR duties as required Answering incoming communications by telephone and email Proactively managing, receiving visitors and advising appropriate staff Organising and maintaining the presentation of reception area Preparing and booking meeting rooms General office duties such as post, filing, binding, photocopying and scanning Maintaining stocks of stationery and printed matter Any other ad-hoc duties as required Telephone and Receptionist duties Office supplies (refreshments, post office, stationery company) Providing refreshments for Clients Recycling schemes Travel arrangements and couriers Diary Management Filing/Archiving Experience, knowledge and skills required Educated to a degree level / Equivalent 2.1 or above Good IT skills - MS Word, Excel, PowerPoint, Outlook & Teams High attention to detail skills Friendly, proactive, willingness to learn Completion of any admin/ business certificates - Desirable Experience within an Admin or Reception role - Desirable About you: A team player who is friendly, conscientious, and pays close attention to detail Good organisational skills Good verbal and interpersonal competence Collaborative, flexible working style Professional approach Proactive, reliable and responsible Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job title: DB2 DBA L3 Will the role be 100% remote, hybrid or 100% office? 100% reporting to client office If the role is hybrid/office based specify location: London - Canary Wharf Duration of assignment: 6 months Special working conditions: (travel, weekend, overtime, on call etc.) Weekend and on call expected as per client requirement Role description: (Please include a brief outline of the impact this role will have, including overview of customer industry and projects, access to cutting-edge technology etc.) DB2 L3 DBA having knowledge of IBM DB2 version 10.5,11.1 Administration and knowledge of DB2 Replication Server Administration will support client DB2 databases at L3 level. Will manage databases and handle issues escalated from L2 plus issue raised by customers. Key responsibilities: (Up to 10, Avoid repetition) Manage database access. Adhere to best practices regarding access to and management of databases. Perform Database Migrations using Dump/Load, In place Upgrade. Improve database performance and operational excellence. Troubleshoot database-related application performance issues and recommend solutions Perform Replication setup including table level/Warm Standby/MSA and tuning. Handling Replication operation issues. Key skills/knowledge/experience: (Up to 10, Avoid repetition) Detail knowledge of IBM DB2 version 10.5,11.1 Administration. Detailed knowledge of DB2 Replication Server Administration. Detailed knowledge of DB2 server installations on standalone/DPF/HADR . Install, upgrade, and manage database. Manage database access. Adhere to best practices regarding access to and management of databases. Perform Database Migrations using Dump/Load, In place Upgrade. Improve database performance and operational excellence. Troubleshoot database-related application performance issues and recommend solutions Perform Replication setup including table level/Warm Standby/MSA and tuning. Handling Replication operation issues. Having knowledge on Database Maintenance task such as Dbcc, Reorg. Collaborate with cross-functional teams to troubleshoot live issues, internally or externally reported. Create/Modify automation for repeating database tasks. Person specification :ie, negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Client facing, Excellent Oral and written communication skills, Assertive, Great team player & supportive.
Apr 18, 2024
Contractor
Job title: DB2 DBA L3 Will the role be 100% remote, hybrid or 100% office? 100% reporting to client office If the role is hybrid/office based specify location: London - Canary Wharf Duration of assignment: 6 months Special working conditions: (travel, weekend, overtime, on call etc.) Weekend and on call expected as per client requirement Role description: (Please include a brief outline of the impact this role will have, including overview of customer industry and projects, access to cutting-edge technology etc.) DB2 L3 DBA having knowledge of IBM DB2 version 10.5,11.1 Administration and knowledge of DB2 Replication Server Administration will support client DB2 databases at L3 level. Will manage databases and handle issues escalated from L2 plus issue raised by customers. Key responsibilities: (Up to 10, Avoid repetition) Manage database access. Adhere to best practices regarding access to and management of databases. Perform Database Migrations using Dump/Load, In place Upgrade. Improve database performance and operational excellence. Troubleshoot database-related application performance issues and recommend solutions Perform Replication setup including table level/Warm Standby/MSA and tuning. Handling Replication operation issues. Key skills/knowledge/experience: (Up to 10, Avoid repetition) Detail knowledge of IBM DB2 version 10.5,11.1 Administration. Detailed knowledge of DB2 Replication Server Administration. Detailed knowledge of DB2 server installations on standalone/DPF/HADR . Install, upgrade, and manage database. Manage database access. Adhere to best practices regarding access to and management of databases. Perform Database Migrations using Dump/Load, In place Upgrade. Improve database performance and operational excellence. Troubleshoot database-related application performance issues and recommend solutions Perform Replication setup including table level/Warm Standby/MSA and tuning. Handling Replication operation issues. Having knowledge on Database Maintenance task such as Dbcc, Reorg. Collaborate with cross-functional teams to troubleshoot live issues, internally or externally reported. Create/Modify automation for repeating database tasks. Person specification :ie, negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Client facing, Excellent Oral and written communication skills, Assertive, Great team player & supportive.
Tender Manager Location - Telford or Leeds What do you get to do in this position? You will offer technical and commercial expertise to the Hub Execution Centre (HEC) UK team, where you can interpret complex customer requirements and work on providing quotations and solution proposals to our customers. You will also perform bid delivery, assess commercial risk, and work towards maximizing our sprofitability while delivering best-in-class technical solutions through the use of robust and vigorous design tools and processes. The role offers scope to embrace technology and implement a digital focus into the tools and working practices. What are the key responsibilities in this role? Analyse reasonably complex RFQs (Request For Quotation) within core business and with few unreleased contents and prepare costing as per process and tools. Prepare offer documentation consistent with Delegation of Authority, validation in bFO. Perform advanced risk analysis. Draft mono-BU/moderate size/complexity tender (Cat. A/B). Support the Opportunity Leader during customer negotiations and closing of the deal Ensure consistency and interfaces from one package or project to another, with account's habits (risks, T&Cs, set-up and hours, taxes, lessons learned, ) Ensure high collaboration and teamwork is established between the Tendering Team & all Business Units, Application Centres, and Stakeholders. Establish excellence in our tendering preparation and submittal Assess customer's RFP to ensure the best Schneider offer is available and assist the customer and Sales team with technical & commercial information Maintain regular contact with project stakeholders and support final negotiations with customers to win the order Manage the overall tendering process from S1 to P1 Gates, co-ordination of all Inside Group and Outside Group stakeholders to ensure all risks are identified Liaise with third-party contractors for specialist work, e.g. HV installation, Containers, Battery Chargers Etc. Negotiated best offers and reviewed incoming tenders from internal and external suppliers to comply with customer specifications before being included in a bid to the Customer Engagement and co-ordination of all respective Approvers & SME's in a timely manner and participate in bid reviews as required Identify, assess, and minimize the commercial exposure of the Business Unit Work towards compliance to customer specifications and documentation and validation of our technical solution and value engineering Management of the supplier's offers and quotes Push relevantly a maximum scope on digitization including Digital Grid software , in line with the group strategy. This role might be for you if? Strong leadership skills include team leading, employee mentoring and development, and empowering others through delegating responsibility. Offer and Application knowledge Project risk assessment expertise Finance Literacy Sound commercial knowledge of the customer base and their business drivers Understanding of competitor offers and be up to date on the market you are covering Ability to work independently to interpret schematics, schedules and drawings for the key product ranges Awareness of the company's manufacturing/purchasing strategy & manufacturing capability Possess advanced level of knowledge of tendering procedures Be qualified to degree level in relevant discipline (Engineering or Business) or equivalent experience experience with Infrastructure Projects within Sales & Tendering global teams. technical experience in Data center Solutions (strong plus) including but not limited to Secure Power Systems, Cooling systems, Electrical and Mechanical installations, Logistics, Civil Works Be able to demonstrate related work experience and a strong track record in similar role Fluency in English (written and verbal) is a must At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Apr 18, 2024
Full time
Tender Manager Location - Telford or Leeds What do you get to do in this position? You will offer technical and commercial expertise to the Hub Execution Centre (HEC) UK team, where you can interpret complex customer requirements and work on providing quotations and solution proposals to our customers. You will also perform bid delivery, assess commercial risk, and work towards maximizing our sprofitability while delivering best-in-class technical solutions through the use of robust and vigorous design tools and processes. The role offers scope to embrace technology and implement a digital focus into the tools and working practices. What are the key responsibilities in this role? Analyse reasonably complex RFQs (Request For Quotation) within core business and with few unreleased contents and prepare costing as per process and tools. Prepare offer documentation consistent with Delegation of Authority, validation in bFO. Perform advanced risk analysis. Draft mono-BU/moderate size/complexity tender (Cat. A/B). Support the Opportunity Leader during customer negotiations and closing of the deal Ensure consistency and interfaces from one package or project to another, with account's habits (risks, T&Cs, set-up and hours, taxes, lessons learned, ) Ensure high collaboration and teamwork is established between the Tendering Team & all Business Units, Application Centres, and Stakeholders. Establish excellence in our tendering preparation and submittal Assess customer's RFP to ensure the best Schneider offer is available and assist the customer and Sales team with technical & commercial information Maintain regular contact with project stakeholders and support final negotiations with customers to win the order Manage the overall tendering process from S1 to P1 Gates, co-ordination of all Inside Group and Outside Group stakeholders to ensure all risks are identified Liaise with third-party contractors for specialist work, e.g. HV installation, Containers, Battery Chargers Etc. Negotiated best offers and reviewed incoming tenders from internal and external suppliers to comply with customer specifications before being included in a bid to the Customer Engagement and co-ordination of all respective Approvers & SME's in a timely manner and participate in bid reviews as required Identify, assess, and minimize the commercial exposure of the Business Unit Work towards compliance to customer specifications and documentation and validation of our technical solution and value engineering Management of the supplier's offers and quotes Push relevantly a maximum scope on digitization including Digital Grid software , in line with the group strategy. This role might be for you if? Strong leadership skills include team leading, employee mentoring and development, and empowering others through delegating responsibility. Offer and Application knowledge Project risk assessment expertise Finance Literacy Sound commercial knowledge of the customer base and their business drivers Understanding of competitor offers and be up to date on the market you are covering Ability to work independently to interpret schematics, schedules and drawings for the key product ranges Awareness of the company's manufacturing/purchasing strategy & manufacturing capability Possess advanced level of knowledge of tendering procedures Be qualified to degree level in relevant discipline (Engineering or Business) or equivalent experience experience with Infrastructure Projects within Sales & Tendering global teams. technical experience in Data center Solutions (strong plus) including but not limited to Secure Power Systems, Cooling systems, Electrical and Mechanical installations, Logistics, Civil Works Be able to demonstrate related work experience and a strong track record in similar role Fluency in English (written and verbal) is a must At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Fancy joining the UK's number one Wine Specialist? Majestic Wine Sonning are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 12 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 18, 2024
Full time
Fancy joining the UK's number one Wine Specialist? Majestic Wine Sonning are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Sales Assistant you'll be supporting your store team with driving sales performance and the day-day running of your store. You'll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities At Majestic Wine our Customers are at the heart of everything we do. In this role, you'll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who: Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings. Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range. Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. Take accountability and pride for the physical appearance and maintenance of your store both internally & externally Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities. Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate. As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required Excellent time-management, delegation and problem-solving skills Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer Self-motivated, able to thrive when working alone and as part of a team A can-do attitude with a passion for seeing problems through to solutions Adaptable and resilient to meet the ever-changing demands of our business Excellent communication and time management skills Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points What is in it for you: Competitive Salary Up to 20% staff discount Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes! Uniform provided Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line. Company sick pay scheme. Job Specifics: Contract: Permanent Hours: 12 Hours Per Week We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Job Title: Administrator Location: Crewe Salary: £24,000 p/a Contract Details: Temporary, 12-month fixed term contract Our client, a dynamic organisation based in Crewe, is seeking a skilled Administrator to join their team on a temporary basis. This is a 12-month fixed term contract. As an Administrator, you will play a vital role in supporting the implementation of a new internal system. Your responsibilities will include uploading, migrating, and cleansing data, as well as providing administrative support to the sales team. Additionally, you will handle incoming calls and perform general office administration duties, ensuring the smooth running of daily operations. To succeed in this role, you will need excellent customer service skills and a keen eye for detail. Previous experience in a busy office environment is preferred, as you will be expected to manage multiple tasks with great time management. Our client is looking for someone who can bring enthusiasm and a positive attitude to the team. The successful candidate will be a proactive problem solver, capable of adapting to changing priorities. This is a full-time position with a working pattern of 37.5 hours per week, Monday to Friday. The role is office-based. If you are a motivated Administrator with a passion for delivering exceptional administrative support, then we want to hear from you. Join our client's team and be part of an exciting new project! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
Job Title: Administrator Location: Crewe Salary: £24,000 p/a Contract Details: Temporary, 12-month fixed term contract Our client, a dynamic organisation based in Crewe, is seeking a skilled Administrator to join their team on a temporary basis. This is a 12-month fixed term contract. As an Administrator, you will play a vital role in supporting the implementation of a new internal system. Your responsibilities will include uploading, migrating, and cleansing data, as well as providing administrative support to the sales team. Additionally, you will handle incoming calls and perform general office administration duties, ensuring the smooth running of daily operations. To succeed in this role, you will need excellent customer service skills and a keen eye for detail. Previous experience in a busy office environment is preferred, as you will be expected to manage multiple tasks with great time management. Our client is looking for someone who can bring enthusiasm and a positive attitude to the team. The successful candidate will be a proactive problem solver, capable of adapting to changing priorities. This is a full-time position with a working pattern of 37.5 hours per week, Monday to Friday. The role is office-based. If you are a motivated Administrator with a passion for delivering exceptional administrative support, then we want to hear from you. Join our client's team and be part of an exciting new project! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.