Role: Senior RAM Engineer Job Description Summary We are seeking a highly motivated and experienced Senior RAM Engineer to join our global team of experts in high voltage electrical equipment, with a particular focus on HVDC systems. As the Senior RAM Engineer, you will be responsible for coordinating, creating, verifying, and validating the reliability, availability, and maintainability models for HVDC systems and subsystems, managing risks and opportunities that affect the systems throughout their life cycle. You will also play a key role in enforcing engineering discipline and quality processes, developing and industrializing engineering solutions, promoting health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes; Monitoring the performance of RAMS processes; Tracking and reporting to the Project Directorate the status of the action list; Participating in cross functional Gate Reviews and present RAMS dashboard; Chairing the 3D Model Review for Maintainability; Leading the engagement with OEMs and relevant interface control documents; Leading the engagement, the Logistics Interface; Leading Maintainability deliverables and Consultant; Leading Workshop Consultants. Escalating to the GSC Technical Director and SHE Coordinator all SHE related risks. Health and Safety Actively and routinely promote the identification of hazards and EHS risks in own area of operation and objects of design. Provide insight to leaders, customers and colleagues with respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Desired Characteristics Education Preferably educated with a Master of Engineering degree or above from an accredited institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering HazId HazOp Electrical power systems modelling and analysis Offshore electrical power facilities Engineering Management Competencies: Planning: Ability to plan and manage team work. Risk and Opportunity Management: Proactively identifies and manages risks, issues and opportunities. Acquisition and Supply: Generation of work products associated with acquiring or providing products or services. Knowledge Management: capable of deploying training, coaching and mentoring to customers and colleagues. Proactively records and disseminates return of experience. Technical Domain Tools knowledge: Proficient use of: Reliability and availability assessment modelling by Markov and Monte Carlo methods (Reliasoft, Isograph); Professional Competencies Communications: Strong oral and written communication skills in English. Critical Thinking: Capable of structuring defendable arguments, evidence, assumptions and decisions. Ethics and Professionalism: Personal commitment to professional standards, recognising obligations to society, the profession and the environment. Technical Leadership: understanding of customer need, problem solving, creativity and innovation, relationship management, operational oversight and accountability, engineering instinct. Negotiation: capable of resolving points of difference, to gain advantage for an individual or collective, or crafting outcomes to satisfy various interests. Team Dynamics and Facilitation: Ability to be a team player and to facilitate groups interactions. Characteristic: Self-motivating, proactive and results driven approach. Curious, resilient and willing to learn. Able to work to deadlines with high quality, sense of urgency and delivery. Focused on delivering value to customers. Strong problem-solving and root cause identification skills. Willingness to travel as required.
Apr 17, 2024
Contractor
Role: Senior RAM Engineer Job Description Summary We are seeking a highly motivated and experienced Senior RAM Engineer to join our global team of experts in high voltage electrical equipment, with a particular focus on HVDC systems. As the Senior RAM Engineer, you will be responsible for coordinating, creating, verifying, and validating the reliability, availability, and maintainability models for HVDC systems and subsystems, managing risks and opportunities that affect the systems throughout their life cycle. You will also play a key role in enforcing engineering discipline and quality processes, developing and industrializing engineering solutions, promoting health and safety practices, and providing technical leadership and training to customers and colleagues Job Description Essential Responsibilities Reliability, Availability and Maintainability Studies and Management (RAMS) Defining RAMS study structure and processes; Monitoring the performance of RAMS processes; Tracking and reporting to the Project Directorate the status of the action list; Participating in cross functional Gate Reviews and present RAMS dashboard; Chairing the 3D Model Review for Maintainability; Leading the engagement with OEMs and relevant interface control documents; Leading the engagement, the Logistics Interface; Leading Maintainability deliverables and Consultant; Leading Workshop Consultants. Escalating to the GSC Technical Director and SHE Coordinator all SHE related risks. Health and Safety Actively and routinely promote the identification of hazards and EHS risks in own area of operation and objects of design. Provide insight to leaders, customers and colleagues with respect to own safety and systems and product integrity. Qualifications/Requirements Bachelor of Engineering degree or equivalent from an accredited institution Proven substantial knowledge and practical experience in performing reliability engineering in different industries Desired Characteristics Education Preferably educated with a Master of Engineering degree or above from an accredited institution or equivalent knowledge or professional experience. Technical Domain Competencies At least proficient in the following areas: HVDC domain knowledge Reliability, availability and maintainability (RAM) assessment and management Reliability Block Diagrams (RBD Failure Mode & Effects Analysis (FMEA) Knowledgeable in the following areas: Reliability Centred Maintenance Systems Engineering HazId HazOp Electrical power systems modelling and analysis Offshore electrical power facilities Engineering Management Competencies: Planning: Ability to plan and manage team work. Risk and Opportunity Management: Proactively identifies and manages risks, issues and opportunities. Acquisition and Supply: Generation of work products associated with acquiring or providing products or services. Knowledge Management: capable of deploying training, coaching and mentoring to customers and colleagues. Proactively records and disseminates return of experience. Technical Domain Tools knowledge: Proficient use of: Reliability and availability assessment modelling by Markov and Monte Carlo methods (Reliasoft, Isograph); Professional Competencies Communications: Strong oral and written communication skills in English. Critical Thinking: Capable of structuring defendable arguments, evidence, assumptions and decisions. Ethics and Professionalism: Personal commitment to professional standards, recognising obligations to society, the profession and the environment. Technical Leadership: understanding of customer need, problem solving, creativity and innovation, relationship management, operational oversight and accountability, engineering instinct. Negotiation: capable of resolving points of difference, to gain advantage for an individual or collective, or crafting outcomes to satisfy various interests. Team Dynamics and Facilitation: Ability to be a team player and to facilitate groups interactions. Characteristic: Self-motivating, proactive and results driven approach. Curious, resilient and willing to learn. Able to work to deadlines with high quality, sense of urgency and delivery. Focused on delivering value to customers. Strong problem-solving and root cause identification skills. Willingness to travel as required.
Hybrid Progression opportunities Excellent office culture Our wonderful client, who are a design agency based near Uxbridge, are seeking a Junior Project Coordinator who will report into the Senior Account Manager, where you will work alongside their project teams and clients supporting the smooth delivery of projects. Start Date: end of May/June 2024 This is a permanent & hybrid position, Office (3 days - Tuesday, Wednesday, Thursday) Remote (2 days - Monday & Friday) Project Coordinator - brief overview: As an extension of the onsite team, you are to: ? Build trust through pro-activeness and technical support. ? Be approachable at all times with a willingness to listen and solve issues. ? Be commercially aware at all times.? Be responsible for ensuring that all artwork projects are managed clearly and consistently once briefed by the Project Manager.? Managing the clear and consistent updates of project management systems.? Ensure clear, concise and accurate communication between the Studio and onsite Project Delivery Managers.? Ensure the client's onsite management tool is kept up to date.? Ensure all supplier and printer information is available for the studio to release artwork.INFORMATION MANAGEMENT? Help maintain client systems, ensuring all information is 100% accurate at all times to support the Project Managers and Account Managers.? Support all workload through production, liaising closely with the production hubs and Project Managers.? Raise any issues immediately whether client, production or team related to the Project Manager.SKILLS & EXPERIENCE? Strong organisational skills along with the ability to multitask.? Excellent communication skills, both verbal and written.? Ensure good attention to detail.? Be flexible and hardworking.? Be a team player, with an efficient and proactive approach.? Smart appearance and professional attitude.? Be approachable and trustworthy.? PC literate - Google Suite, Microsoft Office, Adobe Acrobat.Please apply now if you have the relevant experience and would like to know further details on this position. Thank you and good luck!
Apr 17, 2024
Full time
Hybrid Progression opportunities Excellent office culture Our wonderful client, who are a design agency based near Uxbridge, are seeking a Junior Project Coordinator who will report into the Senior Account Manager, where you will work alongside their project teams and clients supporting the smooth delivery of projects. Start Date: end of May/June 2024 This is a permanent & hybrid position, Office (3 days - Tuesday, Wednesday, Thursday) Remote (2 days - Monday & Friday) Project Coordinator - brief overview: As an extension of the onsite team, you are to: ? Build trust through pro-activeness and technical support. ? Be approachable at all times with a willingness to listen and solve issues. ? Be commercially aware at all times.? Be responsible for ensuring that all artwork projects are managed clearly and consistently once briefed by the Project Manager.? Managing the clear and consistent updates of project management systems.? Ensure clear, concise and accurate communication between the Studio and onsite Project Delivery Managers.? Ensure the client's onsite management tool is kept up to date.? Ensure all supplier and printer information is available for the studio to release artwork.INFORMATION MANAGEMENT? Help maintain client systems, ensuring all information is 100% accurate at all times to support the Project Managers and Account Managers.? Support all workload through production, liaising closely with the production hubs and Project Managers.? Raise any issues immediately whether client, production or team related to the Project Manager.SKILLS & EXPERIENCE? Strong organisational skills along with the ability to multitask.? Excellent communication skills, both verbal and written.? Ensure good attention to detail.? Be flexible and hardworking.? Be a team player, with an efficient and proactive approach.? Smart appearance and professional attitude.? Be approachable and trustworthy.? PC literate - Google Suite, Microsoft Office, Adobe Acrobat.Please apply now if you have the relevant experience and would like to know further details on this position. Thank you and good luck!
Reed are working with a progressive, well-established and customer focused organisation in King's Lynn, recruiting for the varied position of Senior Administrator to join their friendly team on a permanent full time basis, working Monday to Friday 8am-4pm. This position involves all kinds of responsibilities around the office environment, supporting a busy collaborative team, and will have scope to develop into an Office Manager role. Support the team in delivering excellent customer service and operate efficiently. Processing and scheduling of customer orders and logistics Invoicing of sales and purchase orders Dealing with Internal and External Customer queries Managing the sales team processing complaints Administration support for raw material, logistic sourcing and office consumables Administration support for sales, finance, operations, and engineering department Raw material stock control and monitoring. IT and CRM system management Processing of Health & Safety paperwork Administration support for Quality systems, certifications and compliance activities Coordinate training requirements. The ideal candidate will have: Existing Administration experience- at least 2 years Proficient IT skills including Microsoft Office- Excel, Word, Outlook Experience with Microsoft Navision Dynamics would be helpful but not essential Strong organisation, planning and scheduling skills Able to work on own initiative and calm under pressure Highly motivated and enthusiastic Package Salary of £28,000-£30,000 25 days annual leave plus Bank Holidays Free onsite parking Professional development Lots of employee benefits- details can be provided. If you or someone you know is interested in this great opportunity, please ensure your CV is up-to-date and apply online if you're interested. Thank you Administration Administrative Administrator Office Manager Office Coordinator Customer Service Sales Coordinator Technical Administrator Administration Team Leader Office Support
Apr 17, 2024
Full time
Reed are working with a progressive, well-established and customer focused organisation in King's Lynn, recruiting for the varied position of Senior Administrator to join their friendly team on a permanent full time basis, working Monday to Friday 8am-4pm. This position involves all kinds of responsibilities around the office environment, supporting a busy collaborative team, and will have scope to develop into an Office Manager role. Support the team in delivering excellent customer service and operate efficiently. Processing and scheduling of customer orders and logistics Invoicing of sales and purchase orders Dealing with Internal and External Customer queries Managing the sales team processing complaints Administration support for raw material, logistic sourcing and office consumables Administration support for sales, finance, operations, and engineering department Raw material stock control and monitoring. IT and CRM system management Processing of Health & Safety paperwork Administration support for Quality systems, certifications and compliance activities Coordinate training requirements. The ideal candidate will have: Existing Administration experience- at least 2 years Proficient IT skills including Microsoft Office- Excel, Word, Outlook Experience with Microsoft Navision Dynamics would be helpful but not essential Strong organisation, planning and scheduling skills Able to work on own initiative and calm under pressure Highly motivated and enthusiastic Package Salary of £28,000-£30,000 25 days annual leave plus Bank Holidays Free onsite parking Professional development Lots of employee benefits- details can be provided. If you or someone you know is interested in this great opportunity, please ensure your CV is up-to-date and apply online if you're interested. Thank you Administration Administrative Administrator Office Manager Office Coordinator Customer Service Sales Coordinator Technical Administrator Administration Team Leader Office Support
Our client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an Administrator to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be varied and busy and the hours are 8-5. Service Coordinator £23,000-25,000 per annum Full time, permanent position working Monday-Friday. Please note this position is fully office based. The Role: Responsible for coordinating and scheduling all work for the engineer team- including services, remedials and call outs. Overseeing on call rota and preparing timesheets Maintain relationships with existing customer base, as well as building and developing new customer relations. Update and oversee the training matrix, preparing the training schedules for all new engineers. Processing purchase orders and liaise effectively to manage expected delivery timescale Liaise with all technical and operative colleagues across the business, including subcontractors Be a proactive contributor in developing/ introducing new systems and procedures Skills Required: Accuracy and attention to detail is crucial to this role Personable, friendly manner, with a demonstrated ability to effectively communicate A conscientious and enthusiastic team player, with a confident working style Ability to independently manage and prioritise own workload, overseeing multiple projects at a time. Nice to have - experience of dealing with engineers What's Next? If you are a motivated professional looking for a role where you can develop your career in a supportive, fast paced environment, gaining training and knowledge, do not hesitate to apply today as we are looking to recruit for this position as soon as possible. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 17, 2024
Full time
Our client is a market leading independent manufacturing specialist based on the outskirts of the City Centre. They are a rapidly growing business and are seeking an Administrator to join their team. The role is a Service Coordinator Administration role providing skilled organisation and customer service as well as administration skills. Your days will be varied and busy and the hours are 8-5. Service Coordinator £23,000-25,000 per annum Full time, permanent position working Monday-Friday. Please note this position is fully office based. The Role: Responsible for coordinating and scheduling all work for the engineer team- including services, remedials and call outs. Overseeing on call rota and preparing timesheets Maintain relationships with existing customer base, as well as building and developing new customer relations. Update and oversee the training matrix, preparing the training schedules for all new engineers. Processing purchase orders and liaise effectively to manage expected delivery timescale Liaise with all technical and operative colleagues across the business, including subcontractors Be a proactive contributor in developing/ introducing new systems and procedures Skills Required: Accuracy and attention to detail is crucial to this role Personable, friendly manner, with a demonstrated ability to effectively communicate A conscientious and enthusiastic team player, with a confident working style Ability to independently manage and prioritise own workload, overseeing multiple projects at a time. Nice to have - experience of dealing with engineers What's Next? If you are a motivated professional looking for a role where you can develop your career in a supportive, fast paced environment, gaining training and knowledge, do not hesitate to apply today as we are looking to recruit for this position as soon as possible. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Site Agent Galldris Group Location: Kenilworth, Warwickshire An exciting opportunity has arisen for a Site Agent to join our team in Kenilworth, Warwickshire. To be considered, you will come from a Construction or Civil Engineering background with FRC/Structures experience. The Site Agent will be responsible for the management of a small/medium project or responsible for a section on larger projects, including responsibility for health, safety, environment and quality in accordance with Galldris Management system and contract requirements Key Accountabilities to include but not limited to: Health, Safety and Environment Strong, visible, proactive leadership with regards to health, safety, environment and quality standards Contribute to the achievement of Galldris safety targets and zero tolerance of unsafe working practices and occurrences To establish and implement site systems and controls consistent with Galldris company standards and project requirements To ensure the production and communication of risk assessment and methods statements to the site supervision Support and endorse Galldris Behavioural Safety programme and the use of hazard and good practice observation reporting (or Customer led initiatives similar to above where required) Support staff and frontline workers health and wellbeing Programme and Production Contributing to the value engineering and buildability of the project Agreement of programmes and methods of construction with Planner and other appropriate production personnel Ensuring that resource requirements, production outputs, overhead targets etc, are established, monitored and controlled Carry out constructive analysis of fully resourced programme and ensure production of operational target programmes to reflect the overall contract programme Lead on short term planning and dissemination of short-term programmes to the site team and supply chain Operational Excellence Leadership and management of a team Organisation of resources for the overall control and execution of the works including the selection of sub-contractors to carry out the works where necessary To secure materials and plant necessary to meet specifications and planned programme of work Manage wastage and allowances of materials Ensure that RAMS, ITPs, MARs are signed off before any work commences Ensure all testing regimes are in place and work inspection requests and check sheets are implemented and adhered to Manage all permitting and approvals Identify temporary works requirements and produce or manage the production of detailed and accurate temporary works designs and safe implementation Ensure project quality standards and handover requirements are met Ensure non conformance reports are produced, investigated and closed out in timely manner Experience/Knowledge: Considerable experience in Civil Engineering, with strong technical knowledge Demonstrable experience with the construction of reinforced concrete structures Working knowledge of CDM regulations Good knowledge of specifications and testing regime relevant to general civil engineering / specification for highway works Qualifications: Degree/HNC in Civil Engineering, or equivalent Member of the Institution of Civil Engineers or equivalent desirable IOSH Managing Safely or SMSTS Temporary Works Supervisor / Coordinator desirable Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. We look forward to hearing from you. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Apr 17, 2024
Full time
Site Agent Galldris Group Location: Kenilworth, Warwickshire An exciting opportunity has arisen for a Site Agent to join our team in Kenilworth, Warwickshire. To be considered, you will come from a Construction or Civil Engineering background with FRC/Structures experience. The Site Agent will be responsible for the management of a small/medium project or responsible for a section on larger projects, including responsibility for health, safety, environment and quality in accordance with Galldris Management system and contract requirements Key Accountabilities to include but not limited to: Health, Safety and Environment Strong, visible, proactive leadership with regards to health, safety, environment and quality standards Contribute to the achievement of Galldris safety targets and zero tolerance of unsafe working practices and occurrences To establish and implement site systems and controls consistent with Galldris company standards and project requirements To ensure the production and communication of risk assessment and methods statements to the site supervision Support and endorse Galldris Behavioural Safety programme and the use of hazard and good practice observation reporting (or Customer led initiatives similar to above where required) Support staff and frontline workers health and wellbeing Programme and Production Contributing to the value engineering and buildability of the project Agreement of programmes and methods of construction with Planner and other appropriate production personnel Ensuring that resource requirements, production outputs, overhead targets etc, are established, monitored and controlled Carry out constructive analysis of fully resourced programme and ensure production of operational target programmes to reflect the overall contract programme Lead on short term planning and dissemination of short-term programmes to the site team and supply chain Operational Excellence Leadership and management of a team Organisation of resources for the overall control and execution of the works including the selection of sub-contractors to carry out the works where necessary To secure materials and plant necessary to meet specifications and planned programme of work Manage wastage and allowances of materials Ensure that RAMS, ITPs, MARs are signed off before any work commences Ensure all testing regimes are in place and work inspection requests and check sheets are implemented and adhered to Manage all permitting and approvals Identify temporary works requirements and produce or manage the production of detailed and accurate temporary works designs and safe implementation Ensure project quality standards and handover requirements are met Ensure non conformance reports are produced, investigated and closed out in timely manner Experience/Knowledge: Considerable experience in Civil Engineering, with strong technical knowledge Demonstrable experience with the construction of reinforced concrete structures Working knowledge of CDM regulations Good knowledge of specifications and testing regime relevant to general civil engineering / specification for highway works Qualifications: Degree/HNC in Civil Engineering, or equivalent Member of the Institution of Civil Engineers or equivalent desirable IOSH Managing Safely or SMSTS Temporary Works Supervisor / Coordinator desirable Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. We look forward to hearing from you. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Technical Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are working towards becoming a more inclusive employer that values and respects individual differences in the workplace click apply for full job details
Apr 17, 2024
Full time
Technical Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are working towards becoming a more inclusive employer that values and respects individual differences in the workplace click apply for full job details
Fisher German LLP
Ashby-de-la-zouch, Leicestershire
The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Project Coordinator to come and join our expanding team in Doncaster. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. This role would suit an individual who really thrives on providing a great service both to internal colleagues and external clients. It would also suit someone familiar to a background working towards and coordinating project deadlines for both an individual and a wider project team. This is a permanent, part-time position (Mon-Fri, 9:00am to 2:00pm), based in our Ashby office within our hybrid working policy. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve (pro rata) Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Work with FG land agents & support teams to assist with and manage delivery of lands tasks and land entry for utility projects. Liaison with external technical leads including communications, client project managers, designers, and construction contractors. Liaison with 3rd party landowners and occupiers. Support 3rd party compensation claim management and project budgets/finance management. Assist with client project reporting and programming of FG deliverables. The successful candidate will have The ideal candidate must have excellent organisational and communication skills to aid a busy team in delivering multiple complex projects to several different clients, all of whom have different processes and expectations. Experience of project management would be advantageous. Great attention to detail Strong organisational, planning, and problem-solving skills Clear and professional communicator with both great written and verbal communication Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
Apr 17, 2024
Full time
The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Project Coordinator to come and join our expanding team in Doncaster. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. This role would suit an individual who really thrives on providing a great service both to internal colleagues and external clients. It would also suit someone familiar to a background working towards and coordinating project deadlines for both an individual and a wider project team. This is a permanent, part-time position (Mon-Fri, 9:00am to 2:00pm), based in our Ashby office within our hybrid working policy. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve (pro rata) Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Work with FG land agents & support teams to assist with and manage delivery of lands tasks and land entry for utility projects. Liaison with external technical leads including communications, client project managers, designers, and construction contractors. Liaison with 3rd party landowners and occupiers. Support 3rd party compensation claim management and project budgets/finance management. Assist with client project reporting and programming of FG deliverables. The successful candidate will have The ideal candidate must have excellent organisational and communication skills to aid a busy team in delivering multiple complex projects to several different clients, all of whom have different processes and expectations. Experience of project management would be advantageous. Great attention to detail Strong organisational, planning, and problem-solving skills Clear and professional communicator with both great written and verbal communication Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
Team Leader Magna Park Central £34,000 per annum, plus 30 days rising holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job We don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You'll have a key role to play in helping your team go 'From Gate to Great', with all the opportunities that go with it.We're a fast-paced business, always delivering amazing quality and results for our customers, and this warehouse location is no exception. As one of our Team Leaders, you'll have lots of responsibility for your team's performance and you'll have a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. As part of your key responsibilities you'll: Maintain very high standards of housekeeping Ensure all of our health and safety standards are achieved on an ongoing basis and actively promote individual responsibility for health and safety Actively look at the best ways of eliminating wasted time and effort, and find better ways of doing things through continuous improvement tools and techniques Proactively look for new initiatives that drive costs down while maintaining excellent results Actively promote and take responsibility for embedding a culture of employee engagement within the team Work cross functionally with other teams to provide solutions to wider team issues Be passionate about making sure we always exceed expectations, ensuring our clients experience world class customer service Ensure that the team deliver Key Performance Indicators, where this performance is sustained and continually improved, with focus on quality Ensure processes have a relevant standard operating procedure Develop and maintain appropriate daily, weekly and monthly reporting mechanisms to monitor, control and improve performance using visual management boards Promote flexibility through skills training and personal development for your team Monitor team absence and performance, taking action where necessary About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Ability to cope with the demands of a fast-moving and ever-changing set of priorities Previous experience of managing and leading a team Excellent communication skills including effective listening and written communication skills Good IT skills in Microsoft Office and Google Suites Excellent customer service skills supported by good commercial understanding A commitment to self-development and team development We'd love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Warehouse Operations Supervisor, Operations Team Leader, Logistics Operations Leader, Supply Chain Team Leader, Distribution Centre Supervisor, Warehouse Coordinator, Logistics Leader, Operations Supervisor, etc.REF-
Apr 17, 2024
Full time
Team Leader Magna Park Central £34,000 per annum, plus 30 days rising holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job We don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You'll have a key role to play in helping your team go 'From Gate to Great', with all the opportunities that go with it.We're a fast-paced business, always delivering amazing quality and results for our customers, and this warehouse location is no exception. As one of our Team Leaders, you'll have lots of responsibility for your team's performance and you'll have a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. As part of your key responsibilities you'll: Maintain very high standards of housekeeping Ensure all of our health and safety standards are achieved on an ongoing basis and actively promote individual responsibility for health and safety Actively look at the best ways of eliminating wasted time and effort, and find better ways of doing things through continuous improvement tools and techniques Proactively look for new initiatives that drive costs down while maintaining excellent results Actively promote and take responsibility for embedding a culture of employee engagement within the team Work cross functionally with other teams to provide solutions to wider team issues Be passionate about making sure we always exceed expectations, ensuring our clients experience world class customer service Ensure that the team deliver Key Performance Indicators, where this performance is sustained and continually improved, with focus on quality Ensure processes have a relevant standard operating procedure Develop and maintain appropriate daily, weekly and monthly reporting mechanisms to monitor, control and improve performance using visual management boards Promote flexibility through skills training and personal development for your team Monitor team absence and performance, taking action where necessary About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Ability to cope with the demands of a fast-moving and ever-changing set of priorities Previous experience of managing and leading a team Excellent communication skills including effective listening and written communication skills Good IT skills in Microsoft Office and Google Suites Excellent customer service skills supported by good commercial understanding A commitment to self-development and team development We'd love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Warehouse Operations Supervisor, Operations Team Leader, Logistics Operations Leader, Supply Chain Team Leader, Distribution Centre Supervisor, Warehouse Coordinator, Logistics Leader, Operations Supervisor, etc.REF-
Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you! My client has provided conveyancing services to over 1 million customers since they opened our doors over 20 years ago. On average, they help arrange one in every four remortgages and are consistently placed as one of the top providers. They are a profitable global company and are market-leaders within their sector with an excellent service reputation with our customers. Working with a team of welcoming and hard-working individuals, they have a positive company culture and outstanding training that will help you grow and develop with them. They are family friendly and have a strong focus on making sure a healthy work/life balance is possible for everyone, with hybrid working patterns and flexible working opportunities on offer. They also have an excellent, transparent progression pathway for those who want to progress their career with them. They have a large IT team, Finance and HR functions, and Management Teams; all accessible to internal candidates who might fancy a change. Working in newly refurbished, modern offices close to local transport links, this is a permanent role with the option to work full time, part time or reduced hours. As well as working within immaculate offices, some other benefits include: Excellent package including competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies) Family Friendly - hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run! Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years' service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies) An extra day off to take on your birthday! Smart casual dress code (all week, not just Fridays!) Significant career progression opportunities with a large in-house training function Highly innovative company with a strong focus on technology An active charity and social events calendar They are currently recruiting for a Customer Service Administrator to join them, this is the perfect opportunity for someone with office-based experience looking for a new challenge OR someone starting their career! Some of the responsibilities include: Speaking with clients, borrowers and other external parties over the phone Working towards monthly completion targets whilst providing an outstanding service Identifying and taking ownership of any problems that arise whilst communicating these with your team leader Managing inbound and outbound correspondence including telephone calls, faxes and emails whilst working towards agreed service standards Updating internal systems accurately and efficiently Inputting information onto the internal systems Experience needed: Outstanding communication and customer service skills The ability to work towards tight deadlines and targets whilst working under pressure The ability to work well within a high-pressured environment Excellent attention to detail, organisation and accuracy skills The ability to work well as a team as well as using your own initiative Previous administrative, customer service and conveyancing experience is desirable but not essential Our client welcomes applicants from a variety of employment/academic backgrounds and who may be at very different stages of their careers. Those who may have taken a break from work to raise children or travel the world, those who have or have not worked in the legal sector, those who have worked in fast paced customer service environments such as baristas, bar staff, retail and those who have never thought that a legal career would be open to them. They value life skills enormously; life experience gives you the ability to understand our customer's needs. You don't need a legal background to work with them, they can provide you with the technical guidance, you just need to bring any customer service and administration skills. As a valued team member, being able to work using your own initiative will assist you in organising and structuring your day, however with a comprehensive training programme and support from your peers, trainers, mentors and managers, you will have everything you need. You'll join the team, working to achieve monthly targets by actioning incoming correspondence, responding to incoming messages and requesting information from mortgage lenders. This is where your experience in working with deadlines, data input and attention to detail will come in handy. Excellent communication skills and a strong desire to do a good job is a must. Their key to sustained long term success is in the diversity of the people they hire and they are committed to ensuring employees are respected, supported and rewarded for their hard work. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
Apr 17, 2024
Full time
Jo Holdsworth Recruitment are currently working with a highly successful company in Leeds City Centre. The company are committed to providing a welcoming, flexible and supportive workplace. Whether you are just starting out in your career, are returning to work after a break or are a working parent - they want to hear from you! My client has provided conveyancing services to over 1 million customers since they opened our doors over 20 years ago. On average, they help arrange one in every four remortgages and are consistently placed as one of the top providers. They are a profitable global company and are market-leaders within their sector with an excellent service reputation with our customers. Working with a team of welcoming and hard-working individuals, they have a positive company culture and outstanding training that will help you grow and develop with them. They are family friendly and have a strong focus on making sure a healthy work/life balance is possible for everyone, with hybrid working patterns and flexible working opportunities on offer. They also have an excellent, transparent progression pathway for those who want to progress their career with them. They have a large IT team, Finance and HR functions, and Management Teams; all accessible to internal candidates who might fancy a change. Working in newly refurbished, modern offices close to local transport links, this is a permanent role with the option to work full time, part time or reduced hours. As well as working within immaculate offices, some other benefits include: Excellent package including competitive salary, Life Assurance, matched Pension Scheme, Salary Sacrifice Scheme, Private Health Insurance (for all roles where this applies) Family Friendly - hybrid working available, part time/flexible hours, no unsociable hours. We recognise the need to work around that school run! Holidays 33 days annual leave (includes Bank holidays), which increases to 34 days after 5 years' service, increasing 1 day additionally every 5 years, with the option to purchase more days annually (eligibility criteria applies) An extra day off to take on your birthday! Smart casual dress code (all week, not just Fridays!) Significant career progression opportunities with a large in-house training function Highly innovative company with a strong focus on technology An active charity and social events calendar They are currently recruiting for a Customer Service Administrator to join them, this is the perfect opportunity for someone with office-based experience looking for a new challenge OR someone starting their career! Some of the responsibilities include: Speaking with clients, borrowers and other external parties over the phone Working towards monthly completion targets whilst providing an outstanding service Identifying and taking ownership of any problems that arise whilst communicating these with your team leader Managing inbound and outbound correspondence including telephone calls, faxes and emails whilst working towards agreed service standards Updating internal systems accurately and efficiently Inputting information onto the internal systems Experience needed: Outstanding communication and customer service skills The ability to work towards tight deadlines and targets whilst working under pressure The ability to work well within a high-pressured environment Excellent attention to detail, organisation and accuracy skills The ability to work well as a team as well as using your own initiative Previous administrative, customer service and conveyancing experience is desirable but not essential Our client welcomes applicants from a variety of employment/academic backgrounds and who may be at very different stages of their careers. Those who may have taken a break from work to raise children or travel the world, those who have or have not worked in the legal sector, those who have worked in fast paced customer service environments such as baristas, bar staff, retail and those who have never thought that a legal career would be open to them. They value life skills enormously; life experience gives you the ability to understand our customer's needs. You don't need a legal background to work with them, they can provide you with the technical guidance, you just need to bring any customer service and administration skills. As a valued team member, being able to work using your own initiative will assist you in organising and structuring your day, however with a comprehensive training programme and support from your peers, trainers, mentors and managers, you will have everything you need. You'll join the team, working to achieve monthly targets by actioning incoming correspondence, responding to incoming messages and requesting information from mortgage lenders. This is where your experience in working with deadlines, data input and attention to detail will come in handy. Excellent communication skills and a strong desire to do a good job is a must. Their key to sustained long term success is in the diversity of the people they hire and they are committed to ensuring employees are respected, supported and rewarded for their hard work. Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)
We have a new opportunity for a Customer Service Technician to join our team within Vistry Northern Homes Counties, covering various locations in and around Bedfordshire, Buckinghamshire, Cambridgeshire, and Northamptonshire. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company Van Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 17, 2024
Full time
We have a new opportunity for a Customer Service Technician to join our team within Vistry Northern Homes Counties, covering various locations in and around Bedfordshire, Buckinghamshire, Cambridgeshire, and Northamptonshire. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5 builder status. You will carry out repairs, and complete works on time and within the first visit. You will also assist office-based staff and offer technical advice regarding the remedial solutions. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company Van Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Have a can-do attitude and right first-time approach. Excellent communication skills - and be able to remain calm under pressure or when faced with difficult customer situations. Excellent customer focus with construction-based knowledge Keen eye for detail and final finish and take pride in your work. General carpentry / making good shrinkage / painting and decoration/dry lining / tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors. Good mastic and sealant skills to accord with the NHBC consistent approach to finishes. Ad hoc duties as and when required from the Customer Service team. Knowledge of basic plumbing i.e. Ability to change a tap and diagnose minor plumbing issues. Capable of managing own workload and time in order to complete works in a timely manner. Confident phone manner Organised and self-motivated Awareness of Health & Safety Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1. More about the Customer Service Technician role To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties - complete repairs on time/first visit. To complete works to a high standard of quality in line with NHBC/LABC/Premier Consistent Approach to Finishes To review defects lists and ensure that any materials required are collected prior to customer appointments. Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Housing Association Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. To organise and prioritise workload. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost effective manner and look for opportunities to reduce costs and improve standards. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Senior Real Estate Projects Coordinator Job Purpose: Manage Real Estate related design and construction projects and apply project management professional principles, practices and techniques to ensure projects are delivered as per schedule, cost and scope in compliance to company policies and standards. Real Estate projects include planning, design, procurement, construction, renovation, upgrade, commissioning and etc. of assets used by the company such as workshops, warehouses, offices, laboratories, storage areas, liquid mud plants, calibration facilities and etc . Main responsibilities: Stakeholder engagement, communication and reporting. Cost management, forecasting and reporting. Resource coordination, contractor management. Schedule development and monitoring (using MS Project). Change Management and Project Controls skills. Risks and Issues Management. Following company Health and Safety practices. Quality Management and continuous improvement. Requirements: Bachelors degree in Project Management, Engineering, Architecture or Construction. PM certification such and CAPM, Prince2, PMP will be an advantage. Evidence of continuous personal development. Minimum of 3-5 years of project management / construction management experience. Language proficiency: English. Other languages (French, Portuguese, Russian, Italian) will be an advantage. Technical competency: Familiar with Oil & Gas service industry. Practical application of Project Management skills. Ability to bring structure to unstructured problems. Strong organization skills and communication management. Proficient with information technology (MS Project, Excel, Word, Power Point). Familiarity with main HSE concepts and demonstratable experience and respect for Safety principles. Demonstratable ability to work in diverse teams and being effective team player. Working under pressure and maintaining accountability for projects assigned. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Howemoss Crescent, Aberdeen, Aberdeen, AB21 0GN, United Kingdom Job Details Requisition Number: 186673 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Real Estate Services Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Apr 17, 2024
Full time
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Senior Real Estate Projects Coordinator Job Purpose: Manage Real Estate related design and construction projects and apply project management professional principles, practices and techniques to ensure projects are delivered as per schedule, cost and scope in compliance to company policies and standards. Real Estate projects include planning, design, procurement, construction, renovation, upgrade, commissioning and etc. of assets used by the company such as workshops, warehouses, offices, laboratories, storage areas, liquid mud plants, calibration facilities and etc . Main responsibilities: Stakeholder engagement, communication and reporting. Cost management, forecasting and reporting. Resource coordination, contractor management. Schedule development and monitoring (using MS Project). Change Management and Project Controls skills. Risks and Issues Management. Following company Health and Safety practices. Quality Management and continuous improvement. Requirements: Bachelors degree in Project Management, Engineering, Architecture or Construction. PM certification such and CAPM, Prince2, PMP will be an advantage. Evidence of continuous personal development. Minimum of 3-5 years of project management / construction management experience. Language proficiency: English. Other languages (French, Portuguese, Russian, Italian) will be an advantage. Technical competency: Familiar with Oil & Gas service industry. Practical application of Project Management skills. Ability to bring structure to unstructured problems. Strong organization skills and communication management. Proficient with information technology (MS Project, Excel, Word, Power Point). Familiarity with main HSE concepts and demonstratable experience and respect for Safety principles. Demonstratable ability to work in diverse teams and being effective team player. Working under pressure and maintaining accountability for projects assigned. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location Howemoss Crescent, Aberdeen, Aberdeen, AB21 0GN, United Kingdom Job Details Requisition Number: 186673 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Real Estate Services Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
New opportunity to work for a leading manufacture in Medway. Job Title: Bid Coordinator (Permanent, full time) Salary: competitive salary Location: Hoo - must have own transport Hours: Monday to Thursday 7:30am - 4pm Friday 7:30am to 12:30pm. Job Type: Full-time, Site based NO REMOTE WORKING Benefits include: Discretionary Bonus Scheme. 25 days holiday, plus bank holidays. Increasing to 27 days after completion of 5 continuous years' service. Pension Scheme. Bid Coordinator skills / experience: Engineering degree or equivalent. (Desirable), GCSE - Maths and English At least 2 years' experience working the tender contracting industry. (Desirable) Excellent IT skills, including Microsoft Office specifically (basic to intermediate) Excel, Word and Outlook. Knowledge of EFACS system or similar ERP system. (Desirable) Diligence to detail and tenacious in managing people and departments who will be contributing to the overall success of the tender submission to deadlines. A disciplined and rigorous approach to work, Ability to work autonomously, using own initiative, managing oneself and workload. Aptitude for switching back and forth between multiple tender projects and various unrelated tasks. Excellent organisation skills. Good time management skills with the ability to multi-task. Excellent communication skills (verbal and written); demonstration of ability to communicate effectively with customers and staff at all levels. A flexible approach to work. The Bid Coordinator is responsible for reviewing the requirements and co-ordinating the Company response to all tenders. The role requires the Bid Coordinator to be the core recipient of tender requests from customers and disseminating the information to the various departments within the business requesting technical, sales, production and any other responses setting out the timeframes for reply. These responses are used to formulate the ultimate tender submission and submit to customers before the due dates. The Bid Coordinator is responsible for the single tendering procedure and database which normalises the way tenders are compiled, engineered and submitted to major UK Utilities companies across the company.
Apr 17, 2024
Full time
New opportunity to work for a leading manufacture in Medway. Job Title: Bid Coordinator (Permanent, full time) Salary: competitive salary Location: Hoo - must have own transport Hours: Monday to Thursday 7:30am - 4pm Friday 7:30am to 12:30pm. Job Type: Full-time, Site based NO REMOTE WORKING Benefits include: Discretionary Bonus Scheme. 25 days holiday, plus bank holidays. Increasing to 27 days after completion of 5 continuous years' service. Pension Scheme. Bid Coordinator skills / experience: Engineering degree or equivalent. (Desirable), GCSE - Maths and English At least 2 years' experience working the tender contracting industry. (Desirable) Excellent IT skills, including Microsoft Office specifically (basic to intermediate) Excel, Word and Outlook. Knowledge of EFACS system or similar ERP system. (Desirable) Diligence to detail and tenacious in managing people and departments who will be contributing to the overall success of the tender submission to deadlines. A disciplined and rigorous approach to work, Ability to work autonomously, using own initiative, managing oneself and workload. Aptitude for switching back and forth between multiple tender projects and various unrelated tasks. Excellent organisation skills. Good time management skills with the ability to multi-task. Excellent communication skills (verbal and written); demonstration of ability to communicate effectively with customers and staff at all levels. A flexible approach to work. The Bid Coordinator is responsible for reviewing the requirements and co-ordinating the Company response to all tenders. The role requires the Bid Coordinator to be the core recipient of tender requests from customers and disseminating the information to the various departments within the business requesting technical, sales, production and any other responses setting out the timeframes for reply. These responses are used to formulate the ultimate tender submission and submit to customers before the due dates. The Bid Coordinator is responsible for the single tendering procedure and database which normalises the way tenders are compiled, engineered and submitted to major UK Utilities companies across the company.
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team. Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively. This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service. Additionally, the Customer Relations Coordinator will collaborate with various departments to address technical aspects of complaints and contribute to maintaining a positive customer experience. Key responsibilities: Administer the organisation's complaint procedure, ensuring fairness and high standards of service. Investigate and validate complaints in accordance with policy guidelines. Facilitate communication between stakeholders to achieve amicable resolutions. Schedule and conduct phone calls to discuss and resolve complaints. Maintain accurate records of complaint cases and produce comprehensive weekly reports. Conduct weekly meetings with the Accounts Manager and Technical Department to address complaint issues. Coordinate communication between departments to facilitate problem-solving. Provide empathetic assistance to callers on the complaints line. Establish and maintain positive relationships with members and homeowners. Represent the organisation at external forums. Coordinate logistics and documentation for group meetings. Run quarterly meetings efficiently and distribute minutes. Send out calling notices and necessary paperwork in advance of meetings. Write and distribute the minutes of the meetings, capturing key discussions, decisions, and action points. Attend member meetings to provide updates on complaint trends and resolutions. Facilitate a transparent communication channel between the complaints department and other members, enhancing collaborative efforts to improve service quality. Attend to other duties as requested by the Group Head of Membership and Customer Relations, demonstrating flexibility and adaptability. Work collaboratively across teams to support the organisation's goals, maintaining a positive and professional work environment. Qualifications and Experience: A-level education or equivalent, or relevant experience. Experience in complaint handling and case management. Familiarity with building regulations, consumer law, and the technical aspects of glass and glazing products is advantageous. Skills, Knowledge, and Attributes: Strong prioritisation skills, excellent written English, and strong IT skills. The ability to interpret and investigate complex information and manage caseloads efficiently. Excellent customer care skills and the ability to establish positive internal and external relationships. Resilience, diligence, diplomacy, and self-motivation. Person specification: Exceptional networking and relationship-building abilities, coupled with diplomacy, enabling effective engagement with diverse stakeholders at all organisational levels. Proficient in analysing data and situations, demonstrating strong analytical skills. Proven track record in a similar role, showcasing relevant experience. Demonstrates an unwavering commitment to outstanding customer service. Possesses strong and confident public speaking skills. Proficient in Microsoft software, showcasing IT literacy. A clear and articulate communicator, both verbally and in writing. Exhibits a highly developed sense of personal integrity and respect for others. Confident in communicating via various modern channels, including phone, email, face-to-face, and virtual platforms like Zoom/Teams. Meticulously accurate with an acute attention to detail. Displays enthusiasm and self-motivation in all endeavours. Closing date: 14 April 2024
Apr 17, 2024
Full time
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team. Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively. This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service. Additionally, the Customer Relations Coordinator will collaborate with various departments to address technical aspects of complaints and contribute to maintaining a positive customer experience. Key responsibilities: Administer the organisation's complaint procedure, ensuring fairness and high standards of service. Investigate and validate complaints in accordance with policy guidelines. Facilitate communication between stakeholders to achieve amicable resolutions. Schedule and conduct phone calls to discuss and resolve complaints. Maintain accurate records of complaint cases and produce comprehensive weekly reports. Conduct weekly meetings with the Accounts Manager and Technical Department to address complaint issues. Coordinate communication between departments to facilitate problem-solving. Provide empathetic assistance to callers on the complaints line. Establish and maintain positive relationships with members and homeowners. Represent the organisation at external forums. Coordinate logistics and documentation for group meetings. Run quarterly meetings efficiently and distribute minutes. Send out calling notices and necessary paperwork in advance of meetings. Write and distribute the minutes of the meetings, capturing key discussions, decisions, and action points. Attend member meetings to provide updates on complaint trends and resolutions. Facilitate a transparent communication channel between the complaints department and other members, enhancing collaborative efforts to improve service quality. Attend to other duties as requested by the Group Head of Membership and Customer Relations, demonstrating flexibility and adaptability. Work collaboratively across teams to support the organisation's goals, maintaining a positive and professional work environment. Qualifications and Experience: A-level education or equivalent, or relevant experience. Experience in complaint handling and case management. Familiarity with building regulations, consumer law, and the technical aspects of glass and glazing products is advantageous. Skills, Knowledge, and Attributes: Strong prioritisation skills, excellent written English, and strong IT skills. The ability to interpret and investigate complex information and manage caseloads efficiently. Excellent customer care skills and the ability to establish positive internal and external relationships. Resilience, diligence, diplomacy, and self-motivation. Person specification: Exceptional networking and relationship-building abilities, coupled with diplomacy, enabling effective engagement with diverse stakeholders at all organisational levels. Proficient in analysing data and situations, demonstrating strong analytical skills. Proven track record in a similar role, showcasing relevant experience. Demonstrates an unwavering commitment to outstanding customer service. Possesses strong and confident public speaking skills. Proficient in Microsoft software, showcasing IT literacy. A clear and articulate communicator, both verbally and in writing. Exhibits a highly developed sense of personal integrity and respect for others. Confident in communicating via various modern channels, including phone, email, face-to-face, and virtual platforms like Zoom/Teams. Meticulously accurate with an acute attention to detail. Displays enthusiasm and self-motivation in all endeavours. Closing date: 14 April 2024
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: 30,000 - 40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of 30,000 - 40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Apr 17, 2024
Full time
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: 30,000 - 40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technology company with a nationwide presence. Flotek currently employs 75 people across 7 offices. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play a pivotal role in the customer service across support and project delivery. As the Head of Customer Service, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a "Multi Skilled - Multi disciplined" team designated to handle all support requests into the business. The team are looking for "quick wins" with "quick response and quick resolution", acting as a "single point of contact" for the customer. Any requests that are not able to be directly handled by the Customer Experience Team will be passed to the Technical Teams however the Customer Service Manager will collaborate with the technical team leads to ensure that the customer experience is maintained until resolution. This role is based in Bridgend however the customer experience team is location across multiple locations so there is an expectation to travel to our offices as and when required. This is a new role to the business so it's a very exciting opportunity to shape the team and processes from the outset and be part of an exciting journey in building a critical function within a fast-growing business. Key Responsibilities: Leadership: Lead, inspire, and manage all team members within the customer experience team, fostering a culture of first-class service, excellence, empathy, communication and collaboration Strategy: Develop and implement customer service strategies to enhance customer satisfaction and loyalty, aligning with the company's business objectives Process Improvement: Continuously evaluate and improve customer service processes and procedures to streamline operations and drive efficiency. This will include implementing workflows, scripts and reviewing and implementing AI driven tools to help with maximising efficiency and resolution of tickets Customer Advocacy: Champion the voice of the customer within the organisation, ensuring that customer feedback is heard and acted upon. Reviewing root cause and trends of issues and looking at ways to implement corrective action Training and Development: Provide training and development for the customer service teams to enhance their skills and knowledge Metrics and Reporting: Establish key performance indicators (KPIs) to measure the success of the customer service department, and regularly report on progress to senior management Issue Resolution: Oversee the resolution of complex customer issues, working closely with cross-functional teams to find solutions Customer Communication: Develop and maintain clear and effective communication channels with customers, ensuring they are always informed and always supported Job Experience Required: Customer Service: Background in customer service management. Must be completely customer centric with a proven track record of demonstrating improvements in customer service Process Improvement: Ability to identify and implement process improvements. Must be able to prove how you have improved customer experience through using systems, processes, automation and KPI's. Leadership: Prior experience in leading teams, demonstrating effective leadership skills Industry Familiarity: The role is to managed a technical team so technical knowledge is a benefit but not a must as ultimately you will be focused on what's right for the customer and their experience Problem-Solving: Strong problem-solving skills and real life experience and examples in handling customer issues Communication: Excellent communication skills, both verbal and written Training: Experience in training and developing customer service teams Customer Focus: A commitment to delivering exceptional customer service Renumeration and Benefits: Basic Salary of 30,000 - 40,000 (Depending on Experience) Bonus package on delivering KPIs 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Staff Share Equity Scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Representative, Client Services Team Leader, Customer Support, Client Services Manager, Senior Customer Service Advisor, Customer Service Consultant, Customer Service Coordinator, Customer Support Manager, Sales Customer Service, CRM, Sales Office Manager, Customer Services Officer and Administrative may also be considered for this role.
Operations Administrator Location: Magna Park Central Contract type: Full time Hours: 40 hours per week Shifts: AM 06:00-14:30 / PM 14:30-22:30 / NIGHT 22:30-05:30 Salary: £25,480 per annum, plus 22 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this one is particularly special. You'll have an important part to play supporting the day-to-day administration activities in our operations environment.Here at Unipart, we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program.As an Operations Administrator you will ensure the objectives and SLAs (service level agreements) are achieved. As part of your key responsibilities you'll: Work as part of a team to ensure our targets are met Be responsible for the Quality Control processes in your area of the business, including root cause, preventative and corrective measures Take responsibility for ensuring stock integrity is applied Ensure that all KPI and visual management is provided and updated on time and work as part of a team that will own delivery of KPIs (key performance indicators) Develop and maintain SOPs (standard operating procedures) for activities, and highlight where these are not in line with client operating procedures or current practices Support the administration of all resources appropriately while working within budgeted guidelines Identify any process failure issues and report and remedy them using the lean, problem solving and continuous improvement tools and techniques of The Unipart Way Provide administrative support to team leaders and colleagues when needed About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! GCSE or equivalent in Maths and English Great communication skills - speaking, listening, and writing Good IT skills in Microsoft Office and / or Google Suite Be a proven logical thinker with skills in understanding and interpreting data Experience of working with WMS (warehouse management systems) Able to demonstrate proven experience of delivering excellent customer service and understanding customer requirements We'd love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Operations Coordinator, Operations Support Administrator, Warehouse Operations Administrator, Logistics Operations Administrator, Administrative Operations Assistant, Supply Chain Operations Administrator, etc. REF-
Apr 17, 2024
Full time
Operations Administrator Location: Magna Park Central Contract type: Full time Hours: 40 hours per week Shifts: AM 06:00-14:30 / PM 14:30-22:30 / NIGHT 22:30-05:30 Salary: £25,480 per annum, plus 22 days rising holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job Relationships mean everything to us, and this one is particularly special. You'll have an important part to play supporting the day-to-day administration activities in our operations environment.Here at Unipart, we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program.As an Operations Administrator you will ensure the objectives and SLAs (service level agreements) are achieved. As part of your key responsibilities you'll: Work as part of a team to ensure our targets are met Be responsible for the Quality Control processes in your area of the business, including root cause, preventative and corrective measures Take responsibility for ensuring stock integrity is applied Ensure that all KPI and visual management is provided and updated on time and work as part of a team that will own delivery of KPIs (key performance indicators) Develop and maintain SOPs (standard operating procedures) for activities, and highlight where these are not in line with client operating procedures or current practices Support the administration of all resources appropriately while working within budgeted guidelines Identify any process failure issues and report and remedy them using the lean, problem solving and continuous improvement tools and techniques of The Unipart Way Provide administrative support to team leaders and colleagues when needed About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! GCSE or equivalent in Maths and English Great communication skills - speaking, listening, and writing Good IT skills in Microsoft Office and / or Google Suite Be a proven logical thinker with skills in understanding and interpreting data Experience of working with WMS (warehouse management systems) Able to demonstrate proven experience of delivering excellent customer service and understanding customer requirements We'd love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Operations Coordinator, Operations Support Administrator, Warehouse Operations Administrator, Logistics Operations Administrator, Administrative Operations Assistant, Supply Chain Operations Administrator, etc. REF-
Job Title: Shipping Coordinator (6 months initially with temp to perm opportunities) Pay rate: £13ph Location: Loughborough Responsibilities: Coordinate and oversee shipping operations for Air, Sea, and Trailer transportation. Handle hazards documentation, certificate of origin, commercial invoice, and packing list preparation. Ensure compliance with international shipping regulations and standards. Utilise Excel, PDF, and Outlook for documentation and communication purposes. Demonstrate a strong technical understanding of standard operational systems. Requirements: Experience in shipping operations within Africa/Middle East regions. Proficient in hazards documentation, certificate of origin, commercial invoice, and packing list preparation. Strong knowledge of standard operational systems. Familiarity with Excel, PDF, and Outlook. Proven experience in coordinating shipping activities. Why work with Adecco: 20 days annual leave 8 days bank holiday Long term opportunity available Perks at work - Discount vouchers portal and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme If interested in this position, please apply online and Adecco will be in contact. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 17, 2024
Full time
Job Title: Shipping Coordinator (6 months initially with temp to perm opportunities) Pay rate: £13ph Location: Loughborough Responsibilities: Coordinate and oversee shipping operations for Air, Sea, and Trailer transportation. Handle hazards documentation, certificate of origin, commercial invoice, and packing list preparation. Ensure compliance with international shipping regulations and standards. Utilise Excel, PDF, and Outlook for documentation and communication purposes. Demonstrate a strong technical understanding of standard operational systems. Requirements: Experience in shipping operations within Africa/Middle East regions. Proficient in hazards documentation, certificate of origin, commercial invoice, and packing list preparation. Strong knowledge of standard operational systems. Familiarity with Excel, PDF, and Outlook. Proven experience in coordinating shipping activities. Why work with Adecco: 20 days annual leave 8 days bank holiday Long term opportunity available Perks at work - Discount vouchers portal and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme If interested in this position, please apply online and Adecco will be in contact. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This is an ideal role for an Events Enthusiast looking for marketing & events exposure? You will plan, prepare, promote and execute digital and in-person events! We are currently seeking to appoint an Events and Marketing Executive to join a growing and fast-paced marketing team, working in vibrant offices in Blackfriars, London. With fantastic office perks, we're the perfect place for high achievers to grow and thrive. The role will play a key part in the business's growth plans and the ideal candidate will have the desire to work in a supportive environment where a driven personality will succeed. They should strive to continually improve results and be able to thrive in a friendly working environment with a desire to share new ideas and work hard towards common goals. We're looking for a hard-working and self-motivated person keen to kick start their career in marketing and events! Day To Day Responsibilities: Directly support our Head of Events, growing our events business via webinars and events meeting business set KPI's Coordinating business webinars and event projects, end to end, maximising the return from any event related activity. This may mean attending events outside of working hours. Create marketing plans, alongside Lead Marketing and Events Executive and execute in line with business objectives and Supporting the creative team from time to time with producing PowerPoint presentations Work alongside the wider marketing team, partnerships, involving their expertise where necessary, ensuring that any deadlines are supported and adhered to Assist in the design and implementation or targeted marketing campaigns to capture new clients and expand existing business. This includes collating the campaign data for subsequent analysis Assists in external PR communications using press releases, web presence and social media Assists with software such as Marketo and Mailchimp developing weekly customer newsletters and a variety of email communication Provides ongoing project management and event logistics support and podcasts Assist the wider Marketing team with key projects when needed Manage branded merchandise, monitoring stock, placing new orders and shipping when required, working with the marketing team to ensure consistent use of branding Coordinate internal communication or marketing activities and events Assisting with administrative tasks such as event admin inbox Support with sales force Key Skills/ Abilities: Achieving results - Plans and completes tasks. Ability to prioritise and work to deadlines. Communication - Communicates with colleagues effectively by listening and sharing information. Able to communicate with people at all levels of the organisation. Customer Focus - Understands who the main customers are and the required standard of service. Basic understanding of marketing. Commercial awareness - Understands own job role and does this well to help business succeed. Teamwork / Building - Commitment to team initiatives and goals and to work with team members. Numerical analysis - Ability to analyse, organise and present numerical data e.g., financial, and statistical. Written communication - Ability to express ideas clearly in writing, in good grammatical form and in such a way as to be clearly understood. Initiative - Originated action and ability to establish efficiently an appropriate course of action. Accountability - ability to problem - solve under pressure with audiences of around (Apply online only) people per webinar, being the person responsible for solving any technical or joining issue (phone number removed)CCR6 INDLON
Apr 17, 2024
Full time
This is an ideal role for an Events Enthusiast looking for marketing & events exposure? You will plan, prepare, promote and execute digital and in-person events! We are currently seeking to appoint an Events and Marketing Executive to join a growing and fast-paced marketing team, working in vibrant offices in Blackfriars, London. With fantastic office perks, we're the perfect place for high achievers to grow and thrive. The role will play a key part in the business's growth plans and the ideal candidate will have the desire to work in a supportive environment where a driven personality will succeed. They should strive to continually improve results and be able to thrive in a friendly working environment with a desire to share new ideas and work hard towards common goals. We're looking for a hard-working and self-motivated person keen to kick start their career in marketing and events! Day To Day Responsibilities: Directly support our Head of Events, growing our events business via webinars and events meeting business set KPI's Coordinating business webinars and event projects, end to end, maximising the return from any event related activity. This may mean attending events outside of working hours. Create marketing plans, alongside Lead Marketing and Events Executive and execute in line with business objectives and Supporting the creative team from time to time with producing PowerPoint presentations Work alongside the wider marketing team, partnerships, involving their expertise where necessary, ensuring that any deadlines are supported and adhered to Assist in the design and implementation or targeted marketing campaigns to capture new clients and expand existing business. This includes collating the campaign data for subsequent analysis Assists in external PR communications using press releases, web presence and social media Assists with software such as Marketo and Mailchimp developing weekly customer newsletters and a variety of email communication Provides ongoing project management and event logistics support and podcasts Assist the wider Marketing team with key projects when needed Manage branded merchandise, monitoring stock, placing new orders and shipping when required, working with the marketing team to ensure consistent use of branding Coordinate internal communication or marketing activities and events Assisting with administrative tasks such as event admin inbox Support with sales force Key Skills/ Abilities: Achieving results - Plans and completes tasks. Ability to prioritise and work to deadlines. Communication - Communicates with colleagues effectively by listening and sharing information. Able to communicate with people at all levels of the organisation. Customer Focus - Understands who the main customers are and the required standard of service. Basic understanding of marketing. Commercial awareness - Understands own job role and does this well to help business succeed. Teamwork / Building - Commitment to team initiatives and goals and to work with team members. Numerical analysis - Ability to analyse, organise and present numerical data e.g., financial, and statistical. Written communication - Ability to express ideas clearly in writing, in good grammatical form and in such a way as to be clearly understood. Initiative - Originated action and ability to establish efficiently an appropriate course of action. Accountability - ability to problem - solve under pressure with audiences of around (Apply online only) people per webinar, being the person responsible for solving any technical or joining issue (phone number removed)CCR6 INDLON
Robert Half are recruiting for an experienced Logistics Coordinator to be an integral member of our client's Logistics Team based in Edinburgh. Reporting to the Logistics Manager, our client is looking for a methodical and enthusiastic team player who is experienced in working within a fast-paced logistics and supply chain environment. Our client is a fast growing health test provider and tech business based in central Edinburgh. Key Role Responsibilities Assist the Logistics Manager in implementing effective processes and ensuring continuous improvement throughout the logistics operations. Develop and sustain positive relationships with stakeholders, couriers, laboratories and other third parties. Work closely with the wider Customer Service and Operations teams to optimise customer fulfilment processes. Assembling kits from scratch with all relevant components and paperwork as directed ready for dispatch and part-assembly of other kits. Checking inbound stock orders for storing or assembly, order picking and dispatching. Preparing samples for shipping to laboratories and ensuring samples are being packaged securely in accordance with laboratory requirements. Accurate stock checking and replenishing. Ensuring courier requirements are being met and packages dispatched accordingly adhering to time constraints. Adhering to relevant health and safety regulations. General office duties . Requirements A motivated and enthusiastic team player with strong communication skills. Experience working in a fast-paced logistics environment would be an advantage. Excellent IT skills. Thorough attention to detail and the ability to work under pressure. Sound time management skills with the ability to prioritise and work to deadlines. Quick to learn new processes with a strong technical aptitude and problem-solving Salary will sit in a range of £23,000 - £25,000 plus benefits. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 16, 2024
Full time
Robert Half are recruiting for an experienced Logistics Coordinator to be an integral member of our client's Logistics Team based in Edinburgh. Reporting to the Logistics Manager, our client is looking for a methodical and enthusiastic team player who is experienced in working within a fast-paced logistics and supply chain environment. Our client is a fast growing health test provider and tech business based in central Edinburgh. Key Role Responsibilities Assist the Logistics Manager in implementing effective processes and ensuring continuous improvement throughout the logistics operations. Develop and sustain positive relationships with stakeholders, couriers, laboratories and other third parties. Work closely with the wider Customer Service and Operations teams to optimise customer fulfilment processes. Assembling kits from scratch with all relevant components and paperwork as directed ready for dispatch and part-assembly of other kits. Checking inbound stock orders for storing or assembly, order picking and dispatching. Preparing samples for shipping to laboratories and ensuring samples are being packaged securely in accordance with laboratory requirements. Accurate stock checking and replenishing. Ensuring courier requirements are being met and packages dispatched accordingly adhering to time constraints. Adhering to relevant health and safety regulations. General office duties . Requirements A motivated and enthusiastic team player with strong communication skills. Experience working in a fast-paced logistics environment would be an advantage. Excellent IT skills. Thorough attention to detail and the ability to work under pressure. Sound time management skills with the ability to prioritise and work to deadlines. Quick to learn new processes with a strong technical aptitude and problem-solving Salary will sit in a range of £23,000 - £25,000 plus benefits. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Location: Saltend, Hull Nightshif Contract length - Now - till may /June Hours: 38hr pre event (4 weeks) and 11.5 hrs (5 weeks) during the event Start date of shutdown 24th April 5 weeks Coordinate workflow processes within the area and follow the setting to work procedures Monitor and ensure compliance to HSSE and quality standards in the area Liaise with the area process coordinator on permit issue and resolve any process/ maintenance interface problems Advise the area engineer of any workflow problems, which may affect TAR duration In conjunction with the area engineer inspect and validate control charts to ensure all aspects of associated work remain in compliance with required standards Liaison with the process coordinator on isolations, permit preparation and vessel entries, and to resolve any process/maintenance interface problems Prepare, along with the process coordinator, a permit request list for jobs to be done the following day If appropriate, prepares the overnight handover to the overnight team ensuring all information and materials are available Inspect and sign off work completion for passing over to plant technical team for their inspection (if required) With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Apr 16, 2024
Contractor
Location: Saltend, Hull Nightshif Contract length - Now - till may /June Hours: 38hr pre event (4 weeks) and 11.5 hrs (5 weeks) during the event Start date of shutdown 24th April 5 weeks Coordinate workflow processes within the area and follow the setting to work procedures Monitor and ensure compliance to HSSE and quality standards in the area Liaise with the area process coordinator on permit issue and resolve any process/ maintenance interface problems Advise the area engineer of any workflow problems, which may affect TAR duration In conjunction with the area engineer inspect and validate control charts to ensure all aspects of associated work remain in compliance with required standards Liaison with the process coordinator on isolations, permit preparation and vessel entries, and to resolve any process/maintenance interface problems Prepare, along with the process coordinator, a permit request list for jobs to be done the following day If appropriate, prepares the overnight handover to the overnight team ensuring all information and materials are available Inspect and sign off work completion for passing over to plant technical team for their inspection (if required) With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Location: Victory Road, Derby, DE24 8EL Job Type: Fixed Term for 6 months Hours: 20 hours per week, working days to be discussed at interview (flexible start and finish times to be agreed) Salary: £24,500 per annum pro rata Benefits: Company Pension - matched contribution scheme, Westfield Health care plan - after 3 months. Life Assurance. 25 days paid annual leave plus all UK Statutory Bank Holidays pro rata. We have kitchen facilities on our site and provide free tea and coffee for our employees.Do you want to continue your training and development? At Hydro we are committed to supporting you in your continuous technical and professional development to enable you to keep your skills and knowledge up to date and to support you in your advancement within the business. HYDRO HYDRO is a global aerospace company with headquarters in Germany's Black Forest. Our UK facility has recently relocated to larger premises due to our continued growth. We are close to the A50, M1 and M42 and within a short commute time from Derby, Nottingham, and Leicester. We are co located on the Rolls-Royce campus on Victory Road, Derby, our largest UK customer. Our UK business specialises in the production and delivery of aerospace tooling. Manufacturing and sourcing tools for engine and airframe build and repair, working with high profile OEMs to deliver quality products day in, day out.This is an exciting time to join our business, having experienced significant growth within our manufacturing order book we are now rapidly expanding our UK based capabilities. About this role: This is a fantastic opportunity for an individual who wants to develop their skills further working in a fast- paced environment. The role of the Service Administrator will be primarily responsible for booking in of new service jobs, following up on all open quotations. Raising invoices for completed jobs, liaising with customers in relation to day-to-day queries and supporting the team with any other required administrative tasks. Responsibilities: Booking in of new Service jobs in SAP and Geeni Check and action jobs at sales gate on Geeni Follow up on open quotations and process approvals for Service Update open WIP report for invoicing purposes Close out completed jobs and create delivery notes Raise invoices for completed jobs Create Service repair quotations Create service notifications Liaising with customers in relation to queries and AOG requests Compilation and administration of work instruction pack for operations team Upon receipt of a quote request, generating quotations and ensuring orders are processed in a timely manner Invoicing of spares and service jobs Ensuring deliveries are on time and escalating if there is a delay Communication with customers or other client company personnel to build, maintain and develop effective business relationships Continuous development of product knowledge Supporting the service team with any required administrative duties Provide holiday and absence cover for the Service Spares Account Manager as designated by the Operations Director Any other reasonable duties as assigned by the Operations Director Experience and Knowledge: Key Skills / NVQ (or equivalent) in Administration. SAP Experience desirable bit not essential as training will be given to the successful applicant. Ability to communicate clearly, both written and verbal Good computing skills across the Microsoft office suite, including Excel and Word Excellent attention to detail and ability to identify anomalies in data. Experience of working in an engineering environment would be advantageous Excellent attention to detail Flexible and adaptable Ability to work unsupervised Ability to manage own priorities and workloads Self-disciplined with excellent organisational and time management skills. You may have experience in the following: Administrative Support Specialist, Service Coordinator, Operations Support Administrator, Customer Service Administrator, Service Operations Assistant, etc.REF-
Apr 16, 2024
Full time
Location: Victory Road, Derby, DE24 8EL Job Type: Fixed Term for 6 months Hours: 20 hours per week, working days to be discussed at interview (flexible start and finish times to be agreed) Salary: £24,500 per annum pro rata Benefits: Company Pension - matched contribution scheme, Westfield Health care plan - after 3 months. Life Assurance. 25 days paid annual leave plus all UK Statutory Bank Holidays pro rata. We have kitchen facilities on our site and provide free tea and coffee for our employees.Do you want to continue your training and development? At Hydro we are committed to supporting you in your continuous technical and professional development to enable you to keep your skills and knowledge up to date and to support you in your advancement within the business. HYDRO HYDRO is a global aerospace company with headquarters in Germany's Black Forest. Our UK facility has recently relocated to larger premises due to our continued growth. We are close to the A50, M1 and M42 and within a short commute time from Derby, Nottingham, and Leicester. We are co located on the Rolls-Royce campus on Victory Road, Derby, our largest UK customer. Our UK business specialises in the production and delivery of aerospace tooling. Manufacturing and sourcing tools for engine and airframe build and repair, working with high profile OEMs to deliver quality products day in, day out.This is an exciting time to join our business, having experienced significant growth within our manufacturing order book we are now rapidly expanding our UK based capabilities. About this role: This is a fantastic opportunity for an individual who wants to develop their skills further working in a fast- paced environment. The role of the Service Administrator will be primarily responsible for booking in of new service jobs, following up on all open quotations. Raising invoices for completed jobs, liaising with customers in relation to day-to-day queries and supporting the team with any other required administrative tasks. Responsibilities: Booking in of new Service jobs in SAP and Geeni Check and action jobs at sales gate on Geeni Follow up on open quotations and process approvals for Service Update open WIP report for invoicing purposes Close out completed jobs and create delivery notes Raise invoices for completed jobs Create Service repair quotations Create service notifications Liaising with customers in relation to queries and AOG requests Compilation and administration of work instruction pack for operations team Upon receipt of a quote request, generating quotations and ensuring orders are processed in a timely manner Invoicing of spares and service jobs Ensuring deliveries are on time and escalating if there is a delay Communication with customers or other client company personnel to build, maintain and develop effective business relationships Continuous development of product knowledge Supporting the service team with any required administrative duties Provide holiday and absence cover for the Service Spares Account Manager as designated by the Operations Director Any other reasonable duties as assigned by the Operations Director Experience and Knowledge: Key Skills / NVQ (or equivalent) in Administration. SAP Experience desirable bit not essential as training will be given to the successful applicant. Ability to communicate clearly, both written and verbal Good computing skills across the Microsoft office suite, including Excel and Word Excellent attention to detail and ability to identify anomalies in data. Experience of working in an engineering environment would be advantageous Excellent attention to detail Flexible and adaptable Ability to work unsupervised Ability to manage own priorities and workloads Self-disciplined with excellent organisational and time management skills. You may have experience in the following: Administrative Support Specialist, Service Coordinator, Operations Support Administrator, Customer Service Administrator, Service Operations Assistant, etc.REF-