We're working with a global manufacturer of activated carbon products. They've become one of the most successful suppliers of speciality carbon products, supplying major water treatment and food & beverage businesses. They've grown by 30% in the last 3 years and now have locations in the UK, Germany and Poland in Europe. We're searching for an Inside Sales Rep for the office in Thornbury, who can help continue their growth and deliver new sales opportunities across existing customers and inbound leads. You'll have multiple opportunities to grow within the business as they build out both their inside sales and KAM teams throughout Europe, guided by an experienced industry sales leader. Roles & Responsibilities Source new sales opportunities through inbound leads and outbound cold calls via telephone, internet and exhibition lead generations Understand our customer needs, wants & requirements Route qualified KAM leads to relevant KAM Executives Close and achieve quarterly and annual revenue targets Research accounts, market sectors and competitively held accounts Maintain and expand your database of prospects Perform effective online presentation, TEAMS meetings to prospects and customers Perform as part of a fluid, driven sales team, engaging in Strategic planning and execution. Qualifications/Knowledge/Skills/Experience Proven inside sales experience Excellent written and verbal communication skills Ability to multi-task and manage time effectively Knowledge of water treatment, food & beverage or chemical industries would be beneficial High proficiency in web based presentation tools Strong presence within the sales team and it's leaders Strong listening and presenting skills
Mar 28, 2024
Full time
We're working with a global manufacturer of activated carbon products. They've become one of the most successful suppliers of speciality carbon products, supplying major water treatment and food & beverage businesses. They've grown by 30% in the last 3 years and now have locations in the UK, Germany and Poland in Europe. We're searching for an Inside Sales Rep for the office in Thornbury, who can help continue their growth and deliver new sales opportunities across existing customers and inbound leads. You'll have multiple opportunities to grow within the business as they build out both their inside sales and KAM teams throughout Europe, guided by an experienced industry sales leader. Roles & Responsibilities Source new sales opportunities through inbound leads and outbound cold calls via telephone, internet and exhibition lead generations Understand our customer needs, wants & requirements Route qualified KAM leads to relevant KAM Executives Close and achieve quarterly and annual revenue targets Research accounts, market sectors and competitively held accounts Maintain and expand your database of prospects Perform effective online presentation, TEAMS meetings to prospects and customers Perform as part of a fluid, driven sales team, engaging in Strategic planning and execution. Qualifications/Knowledge/Skills/Experience Proven inside sales experience Excellent written and verbal communication skills Ability to multi-task and manage time effectively Knowledge of water treatment, food & beverage or chemical industries would be beneficial High proficiency in web based presentation tools Strong presence within the sales team and it's leaders Strong listening and presenting skills
We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their business as a Customer Service Representative . This is a full-time ongoing role working 7.5 hours per day between 8.30am and 6.15pm with a 30-minute lunch break which equates to a 37-hour working week from Monday to Friday. This role is currenlty based on their prestigious site in Wokingham but there are plans for the company to move to new offices in Maidenhead town centre in early-2026 so soem flexibility on location is equired. This position starts at a rate paying 12.87 per hour, rising to 13.23 per hour after three months with a pay review pending. Although this position is working on a temporary, agency contract, the duration of the role is open-ended with no specific end-date. We are looking for people who can commit for a minimum of twelve months. Our client produces a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive medical devices business in the world, our client is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands. The Customer Service Representative is responsible for providing a superior customer service support for both external and internal customers. You will maintain a high standard of performance, meeting effective performance targets to maximise the benefit and opportunities to deliver the desired customer journey. The Customer Service Representative will display behaviors in line with the leadership imperatives and contribute to ensuring the department is viewed as part of a professional world class organisation. We would be particularly interested to hear from people who have used SAP systems in the past, but this is not an essential requiremnet. Responsibilities: Manage telephone enquiries through to a satisfactory resolution. Log all interactions in SAP or Salesforce CRM with a Right First-Time mindset. Process customer orders with accuracy and following correct procedures. Support the measurement of quality and accuracy within Customer Services. Establish and promote customer relationship building, providing customer focus and feedback to the established management groups. Drives first time resolution. Responsible for driving root-cause analysis and action plan using available reporting tools. Support all eCommerce routes and the progression of order automation within the Customer Service function. Assist the Senior Team members to drive customer dedication, innovation, teamwork, operation efficiency and deliver Superior Customer Excellence across all interactions. Participate and provide support to projects within the Customer Service Team in line with our company and department key deliverables. Focus driven on both team and personal development within our Johnson & Johnson Goals & Objectives. Requirements: Educated to A level standard and or NVQ level 3. Relevant experience in Customer Services, principally in telephone work, with a Customer-First mind set. Customer focused & goal orientated. Takes personal responsibility for decisions and delivering results. Act as a role model for our Credo values. Demonstrate honesty and ethical behaviour in all areas of responsibility. Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company's Health & Safety policy. Adherence to all Company policies and necessary training and development requirements within required time frames. Ensure compliance to the Company's product complaint process. Benefits: Competitive rate of pay. 20 days paid holiday, rising to 25 days after three months, plus 8 bank holidays. Flexible working pattern - three days in the office, two days working from home. Annual bonus scheme (subject to qualifying criteria). Free parking on site. Free shuttle bus to and from Wokingham station. On-site subsidised restaurant and Costa coffee outlet. On-site free gymnasium for all employees. Spacious, air-conditioned offices situated in 28 acres of woodland.
Mar 27, 2024
Seasonal
We have a fantastic opportunity to join the world's most broadly-based healthcare company supporting their business as a Customer Service Representative . This is a full-time ongoing role working 7.5 hours per day between 8.30am and 6.15pm with a 30-minute lunch break which equates to a 37-hour working week from Monday to Friday. This role is currenlty based on their prestigious site in Wokingham but there are plans for the company to move to new offices in Maidenhead town centre in early-2026 so soem flexibility on location is equired. This position starts at a rate paying 12.87 per hour, rising to 13.23 per hour after three months with a pay review pending. Although this position is working on a temporary, agency contract, the duration of the role is open-ended with no specific end-date. We are looking for people who can commit for a minimum of twelve months. Our client produces a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive medical devices business in the world, our client is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands. The Customer Service Representative is responsible for providing a superior customer service support for both external and internal customers. You will maintain a high standard of performance, meeting effective performance targets to maximise the benefit and opportunities to deliver the desired customer journey. The Customer Service Representative will display behaviors in line with the leadership imperatives and contribute to ensuring the department is viewed as part of a professional world class organisation. We would be particularly interested to hear from people who have used SAP systems in the past, but this is not an essential requiremnet. Responsibilities: Manage telephone enquiries through to a satisfactory resolution. Log all interactions in SAP or Salesforce CRM with a Right First-Time mindset. Process customer orders with accuracy and following correct procedures. Support the measurement of quality and accuracy within Customer Services. Establish and promote customer relationship building, providing customer focus and feedback to the established management groups. Drives first time resolution. Responsible for driving root-cause analysis and action plan using available reporting tools. Support all eCommerce routes and the progression of order automation within the Customer Service function. Assist the Senior Team members to drive customer dedication, innovation, teamwork, operation efficiency and deliver Superior Customer Excellence across all interactions. Participate and provide support to projects within the Customer Service Team in line with our company and department key deliverables. Focus driven on both team and personal development within our Johnson & Johnson Goals & Objectives. Requirements: Educated to A level standard and or NVQ level 3. Relevant experience in Customer Services, principally in telephone work, with a Customer-First mind set. Customer focused & goal orientated. Takes personal responsibility for decisions and delivering results. Act as a role model for our Credo values. Demonstrate honesty and ethical behaviour in all areas of responsibility. Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company's Health & Safety policy. Adherence to all Company policies and necessary training and development requirements within required time frames. Ensure compliance to the Company's product complaint process. Benefits: Competitive rate of pay. 20 days paid holiday, rising to 25 days after three months, plus 8 bank holidays. Flexible working pattern - three days in the office, two days working from home. Annual bonus scheme (subject to qualifying criteria). Free parking on site. Free shuttle bus to and from Wokingham station. On-site subsidised restaurant and Costa coffee outlet. On-site free gymnasium for all employees. Spacious, air-conditioned offices situated in 28 acres of woodland.
A Sales Administrator with at least a year of experience is needed to join the team at this leading sms telecoms company that specialise in mobile payment solutions based in Shoreditch, London on a full-time basis. The company needs someone with exceptional communication skills. This role would suit someone who has some experience (maybe a year or so) as an admin/ team assistant and who is London-based. They need them to hit the ground running, so they should have some understanding of the usual programs like Excel / Outlook etc, be organised, attention to detail. You will need to be in the Shoreditch office full-time or at least four days a week. This is an excellent opportunity to progress your career with a well-established company! Key Responsibilities: The role encompasses overseeing contract management and client onboarding, handling account setups, and managing route testing and price list adjustments. Responsibilities also include coordinating with IT for system interconnects. Full training will be provided. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Sales Coordinator, Sales Support Specialist, Sales Operations Assistant, Sales Support Administrator, Sales Operations Coordinator, Sales Support Representative, Office Administrator, Administration Assistant and Sales Operations Analyst, may also be considered for this role. IND123
Mar 27, 2024
Full time
A Sales Administrator with at least a year of experience is needed to join the team at this leading sms telecoms company that specialise in mobile payment solutions based in Shoreditch, London on a full-time basis. The company needs someone with exceptional communication skills. This role would suit someone who has some experience (maybe a year or so) as an admin/ team assistant and who is London-based. They need them to hit the ground running, so they should have some understanding of the usual programs like Excel / Outlook etc, be organised, attention to detail. You will need to be in the Shoreditch office full-time or at least four days a week. This is an excellent opportunity to progress your career with a well-established company! Key Responsibilities: The role encompasses overseeing contract management and client onboarding, handling account setups, and managing route testing and price list adjustments. Responsibilities also include coordinating with IT for system interconnects. Full training will be provided. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Sales Coordinator, Sales Support Specialist, Sales Operations Assistant, Sales Support Administrator, Sales Operations Coordinator, Sales Support Representative, Office Administrator, Administration Assistant and Sales Operations Analyst, may also be considered for this role. IND123
Job Title: Order Service Advisor Location: Chester Salary: Competitive Job Type: Permanent, Full Time Working Hours: Monday to Friday 8.30am - 4.30pm Widex is one of the world's leading manufacturers of hearing aids. Our mission is to provide the best hearing aids and the best customer services. We enable people to connect and communicate easily by developing the most advanced and user-friendly hearing aid technology. Widex is a family-owned company founded in Denmark in 1956. Widex hearing aids are sold in more than 100 countries, and the company employs over 4,000 people worldwide. About the Role: The purpose of this role is to support the operations function by handling new orders, repairs, and credit returns. We must ensure they are processed efficiently and correctly providing excellent customer service through correct order placement, processing and dispatching of all hearing aid and accessory orders. Key Responsibilities: To be responsible for creating and processing Widex new orders and repairs ensuring industry leading quality through efficiency and attention to detail, ready for shipping for Widex UK and Ireland, part of the WS Audiology Group Creating sales orders and return orders and identifying the correct order process route Checking all order data is entered correctly Liaising with all internal teams for any order queries Receiving stock for local warehousing Picking stock from the Warehouse to fulfil repair orders Completing hearing aid programming Receiving and sorting orders from the European Manufacturing and Distribution Center based in Poland ensuring the finished goods match the sales orders Any other duties compatible with the requirements of the post subject to the direction of the Management About You: Previous work experience in an Operations/Logistics environment desirable Previous experience of service and repair processes beneficial Self-motivated and self-quality managed essential Exceptionally high level of attention to detail essential Strong IT literacy skills: Microsoft packages from Office to ERP systems including CRM. Excellent interpersonal skills with all internal and external customers Benefits: Competitive salary dependent on experience Annual company bonus approximately 10% of annual salary Generous pension scheme - up to 10% matched contribution 26 days holiday plus bank holidays Above average Life Assurance Free Parking Enhanced Employee Assistance Programme This position is required to be office based due to the requirements of the role and interaction with the wider team Please click on the APPLY button to send your CV and Cover letter for this role. Candidates with experience of; Customer Service Representative, Order Processing Specialist, Service Coordinator, Customer Support Associate, Order Fulfilment Specialist, Sales Support Representative, Order Management Coordinator, Client Service Advisor, Customer Care Coordinator, Sales Order Specialist, Service Order Coordinator, Order Entry Specialist, Customer Service Coordinator, Order Processing Coordinator, Service Desk Advisor will be considered for this role.
Mar 27, 2024
Full time
Job Title: Order Service Advisor Location: Chester Salary: Competitive Job Type: Permanent, Full Time Working Hours: Monday to Friday 8.30am - 4.30pm Widex is one of the world's leading manufacturers of hearing aids. Our mission is to provide the best hearing aids and the best customer services. We enable people to connect and communicate easily by developing the most advanced and user-friendly hearing aid technology. Widex is a family-owned company founded in Denmark in 1956. Widex hearing aids are sold in more than 100 countries, and the company employs over 4,000 people worldwide. About the Role: The purpose of this role is to support the operations function by handling new orders, repairs, and credit returns. We must ensure they are processed efficiently and correctly providing excellent customer service through correct order placement, processing and dispatching of all hearing aid and accessory orders. Key Responsibilities: To be responsible for creating and processing Widex new orders and repairs ensuring industry leading quality through efficiency and attention to detail, ready for shipping for Widex UK and Ireland, part of the WS Audiology Group Creating sales orders and return orders and identifying the correct order process route Checking all order data is entered correctly Liaising with all internal teams for any order queries Receiving stock for local warehousing Picking stock from the Warehouse to fulfil repair orders Completing hearing aid programming Receiving and sorting orders from the European Manufacturing and Distribution Center based in Poland ensuring the finished goods match the sales orders Any other duties compatible with the requirements of the post subject to the direction of the Management About You: Previous work experience in an Operations/Logistics environment desirable Previous experience of service and repair processes beneficial Self-motivated and self-quality managed essential Exceptionally high level of attention to detail essential Strong IT literacy skills: Microsoft packages from Office to ERP systems including CRM. Excellent interpersonal skills with all internal and external customers Benefits: Competitive salary dependent on experience Annual company bonus approximately 10% of annual salary Generous pension scheme - up to 10% matched contribution 26 days holiday plus bank holidays Above average Life Assurance Free Parking Enhanced Employee Assistance Programme This position is required to be office based due to the requirements of the role and interaction with the wider team Please click on the APPLY button to send your CV and Cover letter for this role. Candidates with experience of; Customer Service Representative, Order Processing Specialist, Service Coordinator, Customer Support Associate, Order Fulfilment Specialist, Sales Support Representative, Order Management Coordinator, Client Service Advisor, Customer Care Coordinator, Sales Order Specialist, Service Order Coordinator, Order Entry Specialist, Customer Service Coordinator, Order Processing Coordinator, Service Desk Advisor will be considered for this role.
Job Title: Order Service Advisor Location: Chester Salary: Competitive Job Type: Permanent, Full Time Working Hours: Monday to Friday 8.30am - 4.30pm Widex is one of the world's leading manufacturers of hearing aids. Our mission is to provide the best hearing aids and the best customer services. We enable people to connect and communicate easily by developing the most advanced and user-friendly hearing aid technology. Widex is a family-owned company founded in Denmark in 1956. Widex hearing aids are sold in more than 100 countries, and the company employs over 4,000 people worldwide. About the Role: The purpose of this role is to support the operations function by handling new orders, repairs, and credit returns. We must ensure they are processed efficiently and correctly providing excellent customer service through correct order placement, processing and dispatching of all hearing aid and accessory orders. Key Responsibilities: To be responsible for creating and processing Widex new orders and repairs ensuring industry leading quality through efficiency and attention to detail, ready for shipping for Widex UK and Ireland, part of the WS Audiology Group Creating sales orders and return orders and identifying the correct order process route Checking all order data is entered correctly Liaising with all internal teams for any order queries Receiving stock for local warehousing Picking stock from the Warehouse to fulfil repair orders Completing hearing aid programming Receiving and sorting orders from the European Manufacturing and Distribution Center based in Poland ensuring the finished goods match the sales orders Any other duties compatible with the requirements of the post subject to the direction of the Management About You: Previous work experience in an Operations/Logistics environment desirable Previous experience of service and repair processes beneficial Self-motivated and self-quality managed essential Exceptionally high level of attention to detail essential Strong IT literacy skills: Microsoft packages from Office to ERP systems including CRM. Excellent interpersonal skills with all internal and external customers Benefits: Competitive salary dependent on experience Annual company bonus approximately 10% of annual salary Generous pension scheme - up to 10% matched contribution 26 days holiday plus bank holidays Above average Life Assurance Free Parking Enhanced Employee Assistance Programme This position is required to be office based due to the requirements of the role and interaction with the wider team Please click on the APPLY button to send your CV and Cover letter for this role. Candidates with experience of; Customer Service Representative, Order Processing Specialist, Service Coordinator, Customer Support Associate, Order Fulfilment Specialist, Sales Support Representative, Order Management Coordinator, Client Service Advisor, Customer Care Coordinator, Sales Order Specialist, Service Order Coordinator, Order Entry Specialist, Customer Service Coordinator, Order Processing Coordinator, Service Desk Advisor will be considered for this role.
Mar 26, 2024
Full time
Job Title: Order Service Advisor Location: Chester Salary: Competitive Job Type: Permanent, Full Time Working Hours: Monday to Friday 8.30am - 4.30pm Widex is one of the world's leading manufacturers of hearing aids. Our mission is to provide the best hearing aids and the best customer services. We enable people to connect and communicate easily by developing the most advanced and user-friendly hearing aid technology. Widex is a family-owned company founded in Denmark in 1956. Widex hearing aids are sold in more than 100 countries, and the company employs over 4,000 people worldwide. About the Role: The purpose of this role is to support the operations function by handling new orders, repairs, and credit returns. We must ensure they are processed efficiently and correctly providing excellent customer service through correct order placement, processing and dispatching of all hearing aid and accessory orders. Key Responsibilities: To be responsible for creating and processing Widex new orders and repairs ensuring industry leading quality through efficiency and attention to detail, ready for shipping for Widex UK and Ireland, part of the WS Audiology Group Creating sales orders and return orders and identifying the correct order process route Checking all order data is entered correctly Liaising with all internal teams for any order queries Receiving stock for local warehousing Picking stock from the Warehouse to fulfil repair orders Completing hearing aid programming Receiving and sorting orders from the European Manufacturing and Distribution Center based in Poland ensuring the finished goods match the sales orders Any other duties compatible with the requirements of the post subject to the direction of the Management About You: Previous work experience in an Operations/Logistics environment desirable Previous experience of service and repair processes beneficial Self-motivated and self-quality managed essential Exceptionally high level of attention to detail essential Strong IT literacy skills: Microsoft packages from Office to ERP systems including CRM. Excellent interpersonal skills with all internal and external customers Benefits: Competitive salary dependent on experience Annual company bonus approximately 10% of annual salary Generous pension scheme - up to 10% matched contribution 26 days holiday plus bank holidays Above average Life Assurance Free Parking Enhanced Employee Assistance Programme This position is required to be office based due to the requirements of the role and interaction with the wider team Please click on the APPLY button to send your CV and Cover letter for this role. Candidates with experience of; Customer Service Representative, Order Processing Specialist, Service Coordinator, Customer Support Associate, Order Fulfilment Specialist, Sales Support Representative, Order Management Coordinator, Client Service Advisor, Customer Care Coordinator, Sales Order Specialist, Service Order Coordinator, Order Entry Specialist, Customer Service Coordinator, Order Processing Coordinator, Service Desk Advisor will be considered for this role.
Principal Value Advisory Architect - Solutions for Asset Management Location: London, GB Who we are For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, education, professional experience, ages, and backgrounds in general. SimCorp is an equal opportunity employer. We are committed to fostering a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not just optional, it is essential. Why this role is important to us The EMEA Value Advisory team is responsible for the support of sales cases with prospects and existing clients and contributes business and solution expertise in engagements a cr oss EMEA. W e are looking for a Principal Value Advisory Architect focusing on the Asset Management vertical . In this role you will be responsible for articulating and demonstrating our full enterprise value proposition in the perspective of the business of prospects or clients , their value drivers and target operating model. You will cater for the industry specifics and ensure an outside-in perspective in our approach towards prospects and clients in the respective industry vertical. You will lead and orchestrate the content - related activities in sales cases as well as engagements with existing clients . In th is r ole, you will work very closely with Sales Managers , Customer Success Managers and Value Advisory Specialists. In addition , you will collaborate with Client Services , Global Go-To-Market, Product Division , and with our external ecosystem partners . You will play a central role by buil ding trusted relationship s with prospects and clients based on strong industry knowledge, a proactive approach and a holistic view across solutions ( SimCorp Dimensio n, Data Management & Communication , Axioma ) , SimCorp Services and ecosystem partners . Guiding prospects and clients in the transformation to a new target operating model based on Cloud, SaaS and Business Services will play an impo r tant role in the coming years. You will be reporting to a Director - Value Advisory in SimCorp EMEA. What you will be responsible for U nderstand ing the market environment and its structure, trends, challenges, specifics (including clients, prospects, competition) and speak ing the vertical lingo , using that information to engage with prospects in an active and value-adding way Being the trusted advisor during the full sales process E nsuring accuracy and consistency of the solution at each step of the process and making sure that we address the value our solution brings to the prospect according to its compelling event Being r esponsible for the Value Advisory operations in the sales process from discovery and qualification to closing the deal. C oordinating all actions, engaging support functions when required and e nsuring quality and timely deliveries E ngaging closely with the S ales M anager resp. Customer Succes s Manager , with the team members working on the opportunity and with the prospect 's representatives S ustain ing a presentation of all components of the solution and services based on standard presentations with a strong focus on the specifics of the vertical Providing qualified feedback to Go-To-Market , the Product Division and Client Services to drive fit with market demands and competitiveness of our solutions What we value Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to excel at several of the following skills and be able to - and interested in - learning the rest. A deep understanding of the business and the ability to articulate the value of our solutions in front of a n audience in a resonating way Deep expertise i n the asset management vertical such as value drivers , operating models , trends and c hallenges Ability to listen and understand client needs and to transfer that into our offering. Based on your strong business and solution knowledge , you will apply the "tell approach " and guide clients Project management skills and very good analytical skills Very good communicat ion skills and the ability to establish good relationships with internal and external stakeho l ders S trong presentation and demo skills to excel in front of an audience Several years of experience from P resales, S ervices or similar function Fluen cy in English (spoken and written) . French or German would be a plus Competitive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp , we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an excellent work life balance and opportunities for professional development: there is never just one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp : Next steps Please click below to apply or contact Rita Jeziorowski on to learn more about the vacancy and what SimCorp offers regarding salary, benefits and perks . Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone's experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.
Mar 25, 2024
Full time
Principal Value Advisory Architect - Solutions for Asset Management Location: London, GB Who we are For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, education, professional experience, ages, and backgrounds in general. SimCorp is an equal opportunity employer. We are committed to fostering a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not just optional, it is essential. Why this role is important to us The EMEA Value Advisory team is responsible for the support of sales cases with prospects and existing clients and contributes business and solution expertise in engagements a cr oss EMEA. W e are looking for a Principal Value Advisory Architect focusing on the Asset Management vertical . In this role you will be responsible for articulating and demonstrating our full enterprise value proposition in the perspective of the business of prospects or clients , their value drivers and target operating model. You will cater for the industry specifics and ensure an outside-in perspective in our approach towards prospects and clients in the respective industry vertical. You will lead and orchestrate the content - related activities in sales cases as well as engagements with existing clients . In th is r ole, you will work very closely with Sales Managers , Customer Success Managers and Value Advisory Specialists. In addition , you will collaborate with Client Services , Global Go-To-Market, Product Division , and with our external ecosystem partners . You will play a central role by buil ding trusted relationship s with prospects and clients based on strong industry knowledge, a proactive approach and a holistic view across solutions ( SimCorp Dimensio n, Data Management & Communication , Axioma ) , SimCorp Services and ecosystem partners . Guiding prospects and clients in the transformation to a new target operating model based on Cloud, SaaS and Business Services will play an impo r tant role in the coming years. You will be reporting to a Director - Value Advisory in SimCorp EMEA. What you will be responsible for U nderstand ing the market environment and its structure, trends, challenges, specifics (including clients, prospects, competition) and speak ing the vertical lingo , using that information to engage with prospects in an active and value-adding way Being the trusted advisor during the full sales process E nsuring accuracy and consistency of the solution at each step of the process and making sure that we address the value our solution brings to the prospect according to its compelling event Being r esponsible for the Value Advisory operations in the sales process from discovery and qualification to closing the deal. C oordinating all actions, engaging support functions when required and e nsuring quality and timely deliveries E ngaging closely with the S ales M anager resp. Customer Succes s Manager , with the team members working on the opportunity and with the prospect 's representatives S ustain ing a presentation of all components of the solution and services based on standard presentations with a strong focus on the specifics of the vertical Providing qualified feedback to Go-To-Market , the Product Division and Client Services to drive fit with market demands and competitiveness of our solutions What we value Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to excel at several of the following skills and be able to - and interested in - learning the rest. A deep understanding of the business and the ability to articulate the value of our solutions in front of a n audience in a resonating way Deep expertise i n the asset management vertical such as value drivers , operating models , trends and c hallenges Ability to listen and understand client needs and to transfer that into our offering. Based on your strong business and solution knowledge , you will apply the "tell approach " and guide clients Project management skills and very good analytical skills Very good communicat ion skills and the ability to establish good relationships with internal and external stakeho l ders S trong presentation and demo skills to excel in front of an audience Several years of experience from P resales, S ervices or similar function Fluen cy in English (spoken and written) . French or German would be a plus Competitive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp , we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an excellent work life balance and opportunities for professional development: there is never just one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp : Next steps Please click below to apply or contact Rita Jeziorowski on to learn more about the vacancy and what SimCorp offers regarding salary, benefits and perks . Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone's experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. Partner Development Rep, EMEA Location: London, UK (Hybrid) This is an entry/ associate level role and is perfect if you're looking to kick-start a sales career with a hyper-growth SaaS company that offers a diverse and inclusive environment. It's a sales role where you'll build long-term relationships with our Partners enabling them to grow and be successful with Klaviyo. You'll be someone who is a strong networker, a relationship builder, and a collaborator! The Team: The Partnerships team's mission is to help drive Klaviyo's Owned Marketing vision forward by building & deepening relationships with the best advisory firms and technology companies in the world. Our marketing agency and system integrator partners are trusted advisors to high-growth brands of all sizes and around the world. In turn, these partners rely on Klaviyo to help them deliver exceptional experiences to these brands - whether through direct referrals or through close collaboration with Klaviyo on the brands' use of Klaviyo software. As our Partner Development Representative (PDR) you play a crucial role on the front lines in supporting our agency partnerships by delivering an exceptional experience for existing partners and onboarding new ones. You'll properly qualify and learn about referrals that our agency partners are providing, and assist new partners in guiding them to success within the Partner Program. You'll learn and gain a deep understanding of the value of Klaviyo's platform and the positive impact it can have on our partners' clients. The Partnerships team pride ourselves on accountability, effort, and working collaboratively to create positive outcomes across Sales, Marketing, and Success. We understand that these values are essential to meeting goals and exceeding expectations for our partners. Your impact: Generate meetings for the sales team through the rapid response to and qualification of inbound leads from our partners Learn to effectively identify qualified leads, articulate Klaviyo's value proposition, and route opportunities properly to the direct sales team Provide partners an organized onboarding experience Help identify recently-joined partners who should be part of Klaviyo's Managed Agency Program Provide guidance and support to our existing partner network Identify and engage with lapsed partners Partner closely with the direct sales team to ensure an exceptional partner experience Who you are: Ability to demonstrate your strong appetite for a career in consultative and relationship led sales. Not essential but is a bonus if you have some prior experience ( Highly adept at influencing and relationship building Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future Are curious, organized, engaging, and energetic Are excited to be a part of and have an impact on a rapidly-growing, profitable scale-up Have a positive outlook, can-do attitude, and love helping to build and improve things Fluent English (essential). Additional fluent French/ German/ Spanish/ Italian language skills (written and verbal) a bonus+ Full authorisation to work in the UK without any restrictions Klaviyo in EMEA As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary caregiver leave (16 week secondary), and free books (yes, any books!) to name a few. The pay range for this role is listed below. Sales roles are also eligible for variable compensation. This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law Base Pay Range in Local Currency: £25,600 - £38,400 GBP Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. You can find our Job Applicant Privacy Notice here .
Mar 25, 2024
Full time
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. Partner Development Rep, EMEA Location: London, UK (Hybrid) This is an entry/ associate level role and is perfect if you're looking to kick-start a sales career with a hyper-growth SaaS company that offers a diverse and inclusive environment. It's a sales role where you'll build long-term relationships with our Partners enabling them to grow and be successful with Klaviyo. You'll be someone who is a strong networker, a relationship builder, and a collaborator! The Team: The Partnerships team's mission is to help drive Klaviyo's Owned Marketing vision forward by building & deepening relationships with the best advisory firms and technology companies in the world. Our marketing agency and system integrator partners are trusted advisors to high-growth brands of all sizes and around the world. In turn, these partners rely on Klaviyo to help them deliver exceptional experiences to these brands - whether through direct referrals or through close collaboration with Klaviyo on the brands' use of Klaviyo software. As our Partner Development Representative (PDR) you play a crucial role on the front lines in supporting our agency partnerships by delivering an exceptional experience for existing partners and onboarding new ones. You'll properly qualify and learn about referrals that our agency partners are providing, and assist new partners in guiding them to success within the Partner Program. You'll learn and gain a deep understanding of the value of Klaviyo's platform and the positive impact it can have on our partners' clients. The Partnerships team pride ourselves on accountability, effort, and working collaboratively to create positive outcomes across Sales, Marketing, and Success. We understand that these values are essential to meeting goals and exceeding expectations for our partners. Your impact: Generate meetings for the sales team through the rapid response to and qualification of inbound leads from our partners Learn to effectively identify qualified leads, articulate Klaviyo's value proposition, and route opportunities properly to the direct sales team Provide partners an organized onboarding experience Help identify recently-joined partners who should be part of Klaviyo's Managed Agency Program Provide guidance and support to our existing partner network Identify and engage with lapsed partners Partner closely with the direct sales team to ensure an exceptional partner experience Who you are: Ability to demonstrate your strong appetite for a career in consultative and relationship led sales. Not essential but is a bonus if you have some prior experience ( Highly adept at influencing and relationship building Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future Are curious, organized, engaging, and energetic Are excited to be a part of and have an impact on a rapidly-growing, profitable scale-up Have a positive outlook, can-do attitude, and love helping to build and improve things Fluent English (essential). Additional fluent French/ German/ Spanish/ Italian language skills (written and verbal) a bonus+ Full authorisation to work in the UK without any restrictions Klaviyo in EMEA As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary caregiver leave (16 week secondary), and free books (yes, any books!) to name a few. The pay range for this role is listed below. Sales roles are also eligible for variable compensation. This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law Base Pay Range in Local Currency: £25,600 - £38,400 GBP Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses instant messaging platforms, or unsolicited calls. You can find our Job Applicant Privacy Notice here .
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. We are a group of curious, self-starters with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: Jamf operates as a choice-based office model. Choose an assigned desk, a shared desk, or connect remote from your home office. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Channel Programs Manager is responsible for the strategic direction of channel partner programs, sales plays, onboarding and sales enablement and their implementation, adjustments and enhancements aligned to Jamf's WW Channel Program. Responsibilities: Attain assigned sales targets and/or other key measures of success Liaise with WW Programs Team to conceive, create, execute and document an overarching channel program that accounts for the various partner types, their motivations and value to Jamf On-going refinements and enhancements to the channel program to ensure continued partner satisfaction and motivation Working with channel marketing, produce sales plays and marketing programs, along with associated incentives, to support channel account managers in driving sales with and through their channel partners Manage and enhance the current partner onboarding process to ensure new partner satisfaction and initial enablement Work with WW Programs Team to conceive, create, implement and direct the partner sales enablement process to facilitate partner revenue growth in support of channel account manager efforts Work with WW Programs Team to conceive, launch and manage a partner council that is representative of the Jamf partner ecosystem Collaborate with Channel Marketing in the creation of sales plays, sales incentives and programs Establish, execute and manage a "to" partner communication strategy and provide for on-doing partner engagement Coach and counsel channel team members on channel marketing activities/best practices, leadership skills, capabilities and processes Measure weekly/monthly/quarterly progress against plans, objectives, and quotas and provide course correction for success Create and refine internal workflows and best practices to support continued growth of channel sales and partner success Manage third-party suppliers and service providers and associated agreements Create an environment where all job responsibilities are in alignment with the core values, mission and purpose of the Jamf organization Foster a workplace with the highest moral, ethical, and legal standards to deliver an environment that promotes respect, innovation and creativity Model a positive, inclusive workplace - one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work Provide clear vision, strategies, support, and expectations to ensure employees are able to learn, grow and expand their skills, perspectives and experiences to help grow Jamf Skills and Experience: 5+ years people management experience 7+ years channel/industry experience Proven track record of recruiting, developing, and inspiring channel marketing professionals Demonstrated ability creating and executing channel marketing strategies and programs, with a proven track record of success against defined success factors Channel program and software experience with deep understanding of partner ecosystems and routes to market Excellent interpersonal, communication and presentation skills Deep knowledge of financial terms and concepts to understand the partner's business and to justify investments in the partner Proven analytical and data-driving decision-making skills Proven record of working with and managing third-party suppliers and services providers Working experience of SFDC, Partner Relationship Management systems and Partner Portals Advanced experience with Excel Enthusiastically accept new challenges and lead by example Experience working in the Apple channel ecosystem (preferred) Education & Certifications: Bachelor's degree (Preferred) A combination of relevant experience and education may be considered You are the right kind of Jamf if: You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You're not a jerk. You are someone who just wants to do the right thing. Why Jamf? Our mission is simple; we help organizations succeed with Apple. At Jamf, we put people first. We strive to do what's right - for our customers, our employees, and our communities. In the spirit of our values of selflessness and relentless self-improvement, we seek to learn, engage, and grow. We better ourselves for the betterment of others. All voices are critical to the innovative and collaborative work that we do. It is important that all of our Jamfs feel comfortable being their truest selves at work. Be your best self, and let your individuality shine at Jamf! Get social with us: Instagram, LinkedIn, Facebook or follow the conversation at
Sep 22, 2022
Full time
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. We are a group of curious, self-starters with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: Jamf operates as a choice-based office model. Choose an assigned desk, a shared desk, or connect remote from your home office. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Channel Programs Manager is responsible for the strategic direction of channel partner programs, sales plays, onboarding and sales enablement and their implementation, adjustments and enhancements aligned to Jamf's WW Channel Program. Responsibilities: Attain assigned sales targets and/or other key measures of success Liaise with WW Programs Team to conceive, create, execute and document an overarching channel program that accounts for the various partner types, their motivations and value to Jamf On-going refinements and enhancements to the channel program to ensure continued partner satisfaction and motivation Working with channel marketing, produce sales plays and marketing programs, along with associated incentives, to support channel account managers in driving sales with and through their channel partners Manage and enhance the current partner onboarding process to ensure new partner satisfaction and initial enablement Work with WW Programs Team to conceive, create, implement and direct the partner sales enablement process to facilitate partner revenue growth in support of channel account manager efforts Work with WW Programs Team to conceive, launch and manage a partner council that is representative of the Jamf partner ecosystem Collaborate with Channel Marketing in the creation of sales plays, sales incentives and programs Establish, execute and manage a "to" partner communication strategy and provide for on-doing partner engagement Coach and counsel channel team members on channel marketing activities/best practices, leadership skills, capabilities and processes Measure weekly/monthly/quarterly progress against plans, objectives, and quotas and provide course correction for success Create and refine internal workflows and best practices to support continued growth of channel sales and partner success Manage third-party suppliers and service providers and associated agreements Create an environment where all job responsibilities are in alignment with the core values, mission and purpose of the Jamf organization Foster a workplace with the highest moral, ethical, and legal standards to deliver an environment that promotes respect, innovation and creativity Model a positive, inclusive workplace - one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work Provide clear vision, strategies, support, and expectations to ensure employees are able to learn, grow and expand their skills, perspectives and experiences to help grow Jamf Skills and Experience: 5+ years people management experience 7+ years channel/industry experience Proven track record of recruiting, developing, and inspiring channel marketing professionals Demonstrated ability creating and executing channel marketing strategies and programs, with a proven track record of success against defined success factors Channel program and software experience with deep understanding of partner ecosystems and routes to market Excellent interpersonal, communication and presentation skills Deep knowledge of financial terms and concepts to understand the partner's business and to justify investments in the partner Proven analytical and data-driving decision-making skills Proven record of working with and managing third-party suppliers and services providers Working experience of SFDC, Partner Relationship Management systems and Partner Portals Advanced experience with Excel Enthusiastically accept new challenges and lead by example Experience working in the Apple channel ecosystem (preferred) Education & Certifications: Bachelor's degree (Preferred) A combination of relevant experience and education may be considered You are the right kind of Jamf if: You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You're not a jerk. You are someone who just wants to do the right thing. Why Jamf? Our mission is simple; we help organizations succeed with Apple. At Jamf, we put people first. We strive to do what's right - for our customers, our employees, and our communities. In the spirit of our values of selflessness and relentless self-improvement, we seek to learn, engage, and grow. We better ourselves for the betterment of others. All voices are critical to the innovative and collaborative work that we do. It is important that all of our Jamfs feel comfortable being their truest selves at work. Be your best self, and let your individuality shine at Jamf! Get social with us: Instagram, LinkedIn, Facebook or follow the conversation at
Customer Service Representative Watson Marlow - Bickland Water Road Why Watson-Marlow: At Watson-Marlow Fluid Technology Solutions you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job. Our business is built by a diverse team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference. This role will focus on: Do you want to grow your customer service skills in a FTSE 100 company? We currently have an exciting opportunity to join our Falmouth based customer services team. This role will be key in delivering the continually high standards of customer service levels driven by the Watson-Marlow company values. Our customer services team is an essential part of the Watson-Marlow business. You will support admin relating to the day-to-day Sales Office transactions working to the procedures and deadlines established by the company. You will develop a range of skills building and maintaining good relationships with customers and colleagues, both internal and external, acting in an efficient manner and as a flexible and fully integrated team member. Looking for career development? Along with our extensive training, you will build both commercial and business skills working in this department, so there are various routes to progress from this role. Key responsibilities: Processing of day to day sales office transactions, including order processing, invoicing and raising export documentation. Working as part of a team to deliver high quality customer service, including direct customer contact via e-mail and telephone to take orders and resolve enquiries. Liaising with internal/external contacts and group companies to ensure timely processing of customer orders and enquiries. General administrative support. To be successful in this role, youwill need: An ideal candidate will demonstrate the following Previous administration or Customer Service experience. Organised and a keen attention to detail. Experience and knowledge of Export procedures and documentation would be desirable but not essential. Skilled in use of systems and communication technology, e.g. Microsoft office, Microsoft Dynamic AX. Excellent communication skills both verbal and written. Proven experience in achieving expected results, working to strict productivity and delivery targets. A flexible approach. Candidates wishing to apply must be eligible to work in the UK Closing date: 12th August 2022 Fixed-term contract: 24 months As a growing and ambitious organisation with a presence in over60 global locations and across multiple markets, we can offer you the workingenvironment and support needed to be successful. We are committed toachieving workforce diversity and creating an inclusive working environment. Wewelcome all applications irrespective of social and cultural background, age,gender, disability, sexual orientation or religious belief. What's in it for me? Weoffer a range of attractive staff benefits including accessible employeeforums, comprehensive pension packages, flexible working arrangements, privatemedical healthcare for all employees and inclusive employment practices. About Watson-Marlow Every day, we help companies across the globe to bemore efficient and sustainable. Watson-Marlow FluidTechnology Solutions (WMFTS) is the world leader in niche peristaltic pumps andassociated fluid path technologies. Comprising ten established brands, eachwith their area of expertise, but together offering our customers unrivalledsolutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax-Sarco Engineeringplc, we are proud to be a FTSE 100 company.
Sep 20, 2022
Full time
Customer Service Representative Watson Marlow - Bickland Water Road Why Watson-Marlow: At Watson-Marlow Fluid Technology Solutions you face different challenges every single day. You are empowered to dream bigger and work smarter. You have time to live your life outside of your job. Our business is built by a diverse team of engineers, sales teams, marketers, administrators, designers, assemblers, chemists, web developers, accountants, analysts, programmers and many more. Globally we are united by our shared values that drive our culture. We want to be an employer where you make our difference. This role will focus on: Do you want to grow your customer service skills in a FTSE 100 company? We currently have an exciting opportunity to join our Falmouth based customer services team. This role will be key in delivering the continually high standards of customer service levels driven by the Watson-Marlow company values. Our customer services team is an essential part of the Watson-Marlow business. You will support admin relating to the day-to-day Sales Office transactions working to the procedures and deadlines established by the company. You will develop a range of skills building and maintaining good relationships with customers and colleagues, both internal and external, acting in an efficient manner and as a flexible and fully integrated team member. Looking for career development? Along with our extensive training, you will build both commercial and business skills working in this department, so there are various routes to progress from this role. Key responsibilities: Processing of day to day sales office transactions, including order processing, invoicing and raising export documentation. Working as part of a team to deliver high quality customer service, including direct customer contact via e-mail and telephone to take orders and resolve enquiries. Liaising with internal/external contacts and group companies to ensure timely processing of customer orders and enquiries. General administrative support. To be successful in this role, youwill need: An ideal candidate will demonstrate the following Previous administration or Customer Service experience. Organised and a keen attention to detail. Experience and knowledge of Export procedures and documentation would be desirable but not essential. Skilled in use of systems and communication technology, e.g. Microsoft office, Microsoft Dynamic AX. Excellent communication skills both verbal and written. Proven experience in achieving expected results, working to strict productivity and delivery targets. A flexible approach. Candidates wishing to apply must be eligible to work in the UK Closing date: 12th August 2022 Fixed-term contract: 24 months As a growing and ambitious organisation with a presence in over60 global locations and across multiple markets, we can offer you the workingenvironment and support needed to be successful. We are committed toachieving workforce diversity and creating an inclusive working environment. Wewelcome all applications irrespective of social and cultural background, age,gender, disability, sexual orientation or religious belief. What's in it for me? Weoffer a range of attractive staff benefits including accessible employeeforums, comprehensive pension packages, flexible working arrangements, privatemedical healthcare for all employees and inclusive employment practices. About Watson-Marlow Every day, we help companies across the globe to bemore efficient and sustainable. Watson-Marlow FluidTechnology Solutions (WMFTS) is the world leader in niche peristaltic pumps andassociated fluid path technologies. Comprising ten established brands, eachwith their area of expertise, but together offering our customers unrivalledsolutions for their pumping and fluid transfer applications. Together with our colleagues across Spirax-Sarco Engineeringplc, we are proud to be a FTSE 100 company.