Our client requires a Performance Solution Application Manager / Application Specialist. This is a home based role. You will build technical and operational partnerships with customers by understanding their desired outcomes and business model. Upsell and integrate technical and consulting solutions such as Machine control, Digital survey, Production insight reporting, Aerial survey and Operator training services. Provide an integrated performance solution that delivers optimal business outcomes for customer outcome across their operation and managed fleet. Major Job Functions * Fully understand customers key business drivers, business processes and outcomes to build compelling propositions to improve their business performance. * Provide information that optimises productivity and efficiency of customers assets and resources looking at fleet, site, employees, supplier level etc. * Proactively monitor data on customers connected assets/sites for production efficiency opportunities and consult with business stakeholders making recommendations to improve their business performance. * Generate and manage key performance indicators/metrics to demonstrate effective ROI to the customer. * Be the Continuous Improvement lead with the customers by managing all joint activities and tasks including owner of the action plan through to delivery. Specific Skills * Understanding of technical solutions and services in the Civil Engineering, Construction, Surveying and Geospatial industries * Machine control application and best practice in a production environment * Excellent working knowledge of SAP Business Objects and Microsoft Office suites * Operational experience of Cat & Trimble machine control and surveying tools and software packages * Ability to analyse large amounts of data and information and provide solutions to operational challenges. * Excellent facilitation, influencing and negotiation skills * Excellent communicator * Financial and Commercial awareness * Self- starter with excellent time management skills * Excellent customer relationship skills and internal/external networking skills Knowledge * Solid experience of implementing digital technology and software solutions in the Civil Engineering, Construction, Surveying and Geospatial industries in a customer operational environment * Preferably familiarity of technology-based services, solutions, technical consultancy & process improvement in large scale infrastructure projects * Experience in B2B customer engagement and technology roll-outs Accountability As the owner of solution & customer support in the field, the Performance Solution Application Manager / Application specialist will capture & communicate customer requirements & Insight across Sales, Operations and Development teams within Finning and technology partners such as CAT and Trimble. Education and Experience * CAT trained in FPC, Minestar and similar applications * Operational experience of Trimble Machine control and/or Survey/Geospatial technologies * 6 Sigma and Lean Practitioner * Engineering Degree, Mining Engineer or Qualified Surveyor * Management Experience * Understanding of the sales process * Drone experience with suitable pilot license (desirable)
Sep 15, 2021
Full time
Our client requires a Performance Solution Application Manager / Application Specialist. This is a home based role. You will build technical and operational partnerships with customers by understanding their desired outcomes and business model. Upsell and integrate technical and consulting solutions such as Machine control, Digital survey, Production insight reporting, Aerial survey and Operator training services. Provide an integrated performance solution that delivers optimal business outcomes for customer outcome across their operation and managed fleet. Major Job Functions * Fully understand customers key business drivers, business processes and outcomes to build compelling propositions to improve their business performance. * Provide information that optimises productivity and efficiency of customers assets and resources looking at fleet, site, employees, supplier level etc. * Proactively monitor data on customers connected assets/sites for production efficiency opportunities and consult with business stakeholders making recommendations to improve their business performance. * Generate and manage key performance indicators/metrics to demonstrate effective ROI to the customer. * Be the Continuous Improvement lead with the customers by managing all joint activities and tasks including owner of the action plan through to delivery. Specific Skills * Understanding of technical solutions and services in the Civil Engineering, Construction, Surveying and Geospatial industries * Machine control application and best practice in a production environment * Excellent working knowledge of SAP Business Objects and Microsoft Office suites * Operational experience of Cat & Trimble machine control and surveying tools and software packages * Ability to analyse large amounts of data and information and provide solutions to operational challenges. * Excellent facilitation, influencing and negotiation skills * Excellent communicator * Financial and Commercial awareness * Self- starter with excellent time management skills * Excellent customer relationship skills and internal/external networking skills Knowledge * Solid experience of implementing digital technology and software solutions in the Civil Engineering, Construction, Surveying and Geospatial industries in a customer operational environment * Preferably familiarity of technology-based services, solutions, technical consultancy & process improvement in large scale infrastructure projects * Experience in B2B customer engagement and technology roll-outs Accountability As the owner of solution & customer support in the field, the Performance Solution Application Manager / Application specialist will capture & communicate customer requirements & Insight across Sales, Operations and Development teams within Finning and technology partners such as CAT and Trimble. Education and Experience * CAT trained in FPC, Minestar and similar applications * Operational experience of Trimble Machine control and/or Survey/Geospatial technologies * 6 Sigma and Lean Practitioner * Engineering Degree, Mining Engineer or Qualified Surveyor * Management Experience * Understanding of the sales process * Drone experience with suitable pilot license (desirable)
Our client requires a Performance Solution Application Manager / Application Specialist. This is a home based role. You will build technical and operational partnerships with customers by understanding their desired outcomes and business model. Upsell and integrate technical and consulting solutions such as Machine control, Digital survey, Production insight reporting, Aerial survey and Operator training services. Provide an integrated performance solution that delivers optimal business outcomes for customer outcome across their operation and managed fleet. Major Job Functions * Fully understand customers key business drivers, business processes and outcomes to build compelling propositions to improve their business performance. * Provide information that optimises productivity and efficiency of customers assets and resources looking at fleet, site, employees, supplier level etc. * Proactively monitor data on customers connected assets/sites for production efficiency opportunities and consult with business stakeholders making recommendations to improve their business performance. * Generate and manage key performance indicators/metrics to demonstrate effective ROI to the customer. * Be the Continuous Improvement lead with the customers by managing all joint activities and tasks including owner of the action plan through to delivery. Specific Skills * Understanding of technical solutions and services in the Civil Engineering, Construction, Surveying and Geospatial industries * Machine control application and best practice in a production environment * Excellent working knowledge of SAP Business Objects and Microsoft Office suites * Operational experience of Cat & Trimble machine control and surveying tools and software packages * Ability to analyse large amounts of data and information and provide solutions to operational challenges. * Excellent facilitation, influencing and negotiation skills * Excellent communicator * Financial and Commercial awareness * Self- starter with excellent time management skills * Excellent customer relationship skills and internal/external networking skills Knowledge * Solid experience of implementing digital technology and software solutions in the Civil Engineering, Construction, Surveying and Geospatial industries in a customer operational environment * Preferably familiarity of technology-based services, solutions, technical consultancy & process improvement in large scale infrastructure projects * Experience in B2B customer engagement and technology roll-outs Accountability As the owner of solution & customer support in the field, the Performance Solution Application Manager / Application specialist will capture & communicate customer requirements & Insight across Sales, Operations and Development teams within Finning and technology partners such as CAT and Trimble. Education and Experience * CAT trained in FPC, Minestar and similar applications * Operational experience of Trimble Machine control and/or Survey/Geospatial technologies * 6 Sigma and Lean Practitioner * Engineering Degree, Mining Engineer or Qualified Surveyor * Management Experience * Understanding of the sales process * Drone experience with suitable pilot license (desirable)
Sep 15, 2021
Full time
Our client requires a Performance Solution Application Manager / Application Specialist. This is a home based role. You will build technical and operational partnerships with customers by understanding their desired outcomes and business model. Upsell and integrate technical and consulting solutions such as Machine control, Digital survey, Production insight reporting, Aerial survey and Operator training services. Provide an integrated performance solution that delivers optimal business outcomes for customer outcome across their operation and managed fleet. Major Job Functions * Fully understand customers key business drivers, business processes and outcomes to build compelling propositions to improve their business performance. * Provide information that optimises productivity and efficiency of customers assets and resources looking at fleet, site, employees, supplier level etc. * Proactively monitor data on customers connected assets/sites for production efficiency opportunities and consult with business stakeholders making recommendations to improve their business performance. * Generate and manage key performance indicators/metrics to demonstrate effective ROI to the customer. * Be the Continuous Improvement lead with the customers by managing all joint activities and tasks including owner of the action plan through to delivery. Specific Skills * Understanding of technical solutions and services in the Civil Engineering, Construction, Surveying and Geospatial industries * Machine control application and best practice in a production environment * Excellent working knowledge of SAP Business Objects and Microsoft Office suites * Operational experience of Cat & Trimble machine control and surveying tools and software packages * Ability to analyse large amounts of data and information and provide solutions to operational challenges. * Excellent facilitation, influencing and negotiation skills * Excellent communicator * Financial and Commercial awareness * Self- starter with excellent time management skills * Excellent customer relationship skills and internal/external networking skills Knowledge * Solid experience of implementing digital technology and software solutions in the Civil Engineering, Construction, Surveying and Geospatial industries in a customer operational environment * Preferably familiarity of technology-based services, solutions, technical consultancy & process improvement in large scale infrastructure projects * Experience in B2B customer engagement and technology roll-outs Accountability As the owner of solution & customer support in the field, the Performance Solution Application Manager / Application specialist will capture & communicate customer requirements & Insight across Sales, Operations and Development teams within Finning and technology partners such as CAT and Trimble. Education and Experience * CAT trained in FPC, Minestar and similar applications * Operational experience of Trimble Machine control and/or Survey/Geospatial technologies * 6 Sigma and Lean Practitioner * Engineering Degree, Mining Engineer or Qualified Surveyor * Management Experience * Understanding of the sales process * Drone experience with suitable pilot license (desirable)