One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
IT Project Manager Bath (Hybrid 2 days a week in office) £ 35,000 - £44,000 + excellent benefits My client is going through their 2nd phase of their huge digital transformation programme and looking for a number of IT Project Managers (junior to senior) to support this. As an IT Project Manager you will be working alongside the digital, data and technology teams to deliver a number of exciting IT focused projects from start to finish. We are looking for a strong relationship builder with excellent time and budget management skills who has worked in an Agile and or Waterfall technology led environment. You will be tasked with Project planning, resource allocation and project implementation across a number of Technology and Digital Transformation projects. You will be working with a skilled team with a friendly collaborative culture. This role is hybrid with 2 days a week in a central Bath location.
Apr 19, 2024
Full time
IT Project Manager Bath (Hybrid 2 days a week in office) £ 35,000 - £44,000 + excellent benefits My client is going through their 2nd phase of their huge digital transformation programme and looking for a number of IT Project Managers (junior to senior) to support this. As an IT Project Manager you will be working alongside the digital, data and technology teams to deliver a number of exciting IT focused projects from start to finish. We are looking for a strong relationship builder with excellent time and budget management skills who has worked in an Agile and or Waterfall technology led environment. You will be tasked with Project planning, resource allocation and project implementation across a number of Technology and Digital Transformation projects. You will be working with a skilled team with a friendly collaborative culture. This role is hybrid with 2 days a week in a central Bath location.
E-Commerce Executive Job in Bournemouth (12-month contract) Dovetail Recruitment are pleased to be working with a well-established and thriving client based in Bournemouth. We are recruiting for an E-Commerce Executive (FTC) on behalf of our client. The E-Commerce Executive will be working closely with the E-Commerce Manager to support the continual development of the e-commerce sites. Duties and Responsibilities of the E-Commerce Executive: - Support the E-Commerce Manager to drive sales through strong promotional and online activity management - Collaborate with Marketing Managers to optimise activity to support trade plans - Invoice approval, reporting, pricing analysis and queries - Create and manage Amazon Case Logs for new and ongoing Price & Operational disputes - Use Data Analytics to identify trends and potential opportunities for online growth - Manage AVS weekly tasks and case logs - Support the E-commerce Manager at client and Amazon meetings - To be responsible for in-house sales reporting for the e-commerce team - Monitor Amazon PPM% and Amazon RSPs to ensure that the portfolio remains profitable - Communicate to the client via regular meetings and scheduled reports - Advise clients on the process of navigating the Amazon COGS and recommendations for a successful e-commerce business - To be responsible for GDSN relationship and system Minimum Experience Required: - A minimum previous experience of 2 years in a busy office environment is essential. - A minimum of 12 months in a similar e-commerce-related role. - Demonstrable experience in a client & customer-facing role is essential. - Previous experience of utilising multiple finance systems in day-to-day work, with the ability to extract and manipulate data to help make informed business decisions. Salary and Benefits: - A salary of £DOE - Monday to Friday working hours - Company pension - Parking reimbursement - 25 days holiday plus Bank Holidays This E-Commerce Executive (FTC) position in Bournemouth would suit candidates from a FMCG background with a strong sense of commercial awareness. If you are interested in this position, please click on 'Apply Now'. Alternatively, for more information about this vacancy please call us and ask for Suzi.
Apr 19, 2024
Full time
E-Commerce Executive Job in Bournemouth (12-month contract) Dovetail Recruitment are pleased to be working with a well-established and thriving client based in Bournemouth. We are recruiting for an E-Commerce Executive (FTC) on behalf of our client. The E-Commerce Executive will be working closely with the E-Commerce Manager to support the continual development of the e-commerce sites. Duties and Responsibilities of the E-Commerce Executive: - Support the E-Commerce Manager to drive sales through strong promotional and online activity management - Collaborate with Marketing Managers to optimise activity to support trade plans - Invoice approval, reporting, pricing analysis and queries - Create and manage Amazon Case Logs for new and ongoing Price & Operational disputes - Use Data Analytics to identify trends and potential opportunities for online growth - Manage AVS weekly tasks and case logs - Support the E-commerce Manager at client and Amazon meetings - To be responsible for in-house sales reporting for the e-commerce team - Monitor Amazon PPM% and Amazon RSPs to ensure that the portfolio remains profitable - Communicate to the client via regular meetings and scheduled reports - Advise clients on the process of navigating the Amazon COGS and recommendations for a successful e-commerce business - To be responsible for GDSN relationship and system Minimum Experience Required: - A minimum previous experience of 2 years in a busy office environment is essential. - A minimum of 12 months in a similar e-commerce-related role. - Demonstrable experience in a client & customer-facing role is essential. - Previous experience of utilising multiple finance systems in day-to-day work, with the ability to extract and manipulate data to help make informed business decisions. Salary and Benefits: - A salary of £DOE - Monday to Friday working hours - Company pension - Parking reimbursement - 25 days holiday plus Bank Holidays This E-Commerce Executive (FTC) position in Bournemouth would suit candidates from a FMCG background with a strong sense of commercial awareness. If you are interested in this position, please click on 'Apply Now'. Alternatively, for more information about this vacancy please call us and ask for Suzi.
Claims Handler (Portuguese Speaking) Remote role Monday to Friday working hours Salary up to 25k Working for a great client, we require a Claims Handler who can converse with customers in both English and Portuguese. The main purpose of this role is to be accountable for the handling of accepted claims in line with agreed Targets & Objectives. You will manage existing claims efficiently and effectively from the New Hires Team, dealing with all defined claims tasks required for the New Claims Team following hand-off from the sources. Responsibilities include: Adopt a pro-active approach to the role Handle complaints and escalations with sources Be familiar with and adhere to the Company policies Ensure that the New Claims Team and individual targets and objectives are met Actively encourage the sharing of technical knowledge throughout your team and across the business Respond promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter Ensure compliance with all regulatory requirements (including but not restricted to Treating Customers Fairly, DPA, Complaints and FCA legislation) Ensure that complaints are handled immediately and escalated when necessary to the Customer Services Manager in line with company guidelines Ensure that data is captured accurately and comprehensively, completing all relevant fields in Proclaim Identify any areas of work which you feel require additional training - departmental or personal Actively participate in and contribute towards individual appraisals, team meetings, and one-to-one assessment sessions Undertake any other duties as requested by the Line Manager or other Senior Staff within the business. In order to be considered for this role, you will need: Previous claims management experience Good working knowledge of claims processes and procedures Understanding of our products, services, philosophies, systems and organisation Knowledge of hierarchy and escalation protocols Excellent technical claims knowledge Excellent organizational skills Excellent analytical and problem solving skills Excellent interpersonal skills, comfortable to communicate at all levels Excellent negotiation skills Ability to make complex issues simple
Apr 19, 2024
Full time
Claims Handler (Portuguese Speaking) Remote role Monday to Friday working hours Salary up to 25k Working for a great client, we require a Claims Handler who can converse with customers in both English and Portuguese. The main purpose of this role is to be accountable for the handling of accepted claims in line with agreed Targets & Objectives. You will manage existing claims efficiently and effectively from the New Hires Team, dealing with all defined claims tasks required for the New Claims Team following hand-off from the sources. Responsibilities include: Adopt a pro-active approach to the role Handle complaints and escalations with sources Be familiar with and adhere to the Company policies Ensure that the New Claims Team and individual targets and objectives are met Actively encourage the sharing of technical knowledge throughout your team and across the business Respond promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter Ensure compliance with all regulatory requirements (including but not restricted to Treating Customers Fairly, DPA, Complaints and FCA legislation) Ensure that complaints are handled immediately and escalated when necessary to the Customer Services Manager in line with company guidelines Ensure that data is captured accurately and comprehensively, completing all relevant fields in Proclaim Identify any areas of work which you feel require additional training - departmental or personal Actively participate in and contribute towards individual appraisals, team meetings, and one-to-one assessment sessions Undertake any other duties as requested by the Line Manager or other Senior Staff within the business. In order to be considered for this role, you will need: Previous claims management experience Good working knowledge of claims processes and procedures Understanding of our products, services, philosophies, systems and organisation Knowledge of hierarchy and escalation protocols Excellent technical claims knowledge Excellent organizational skills Excellent analytical and problem solving skills Excellent interpersonal skills, comfortable to communicate at all levels Excellent negotiation skills Ability to make complex issues simple
We are looking for a CTO for a new SAAS provider within the Transport and Logistics industry. This role would suit a CTO looking for a fresh challenge or a head of engineering / Director of engineering or even a senior Software Engineering Manager looking to step up.The ideal candidate will be pivotal in the technical strategy, ensuring it aligns with and supports our business objectives. You will make the final decisions on technical matters and be responsible for the stability and security of the products.We are looking for someone who stays current with the latest technologies and who will play a key role in fostering a culture of continuous learning and improvement. The Ideal candidate will have Logistics / transport / Haulage / Supply Chain experience , we will also consider candidates with Aviation or Rail. Key skills required: Digital / data strategy / IT /Cyber security Focus on technology enablement Drive savings Speed delivery Own data strategy Challenge business Make us plug and play Hybrid working. Ian Fitzgerald at Henderson Scott is shortlisting CVs so please apply now!
Apr 19, 2024
Full time
We are looking for a CTO for a new SAAS provider within the Transport and Logistics industry. This role would suit a CTO looking for a fresh challenge or a head of engineering / Director of engineering or even a senior Software Engineering Manager looking to step up.The ideal candidate will be pivotal in the technical strategy, ensuring it aligns with and supports our business objectives. You will make the final decisions on technical matters and be responsible for the stability and security of the products.We are looking for someone who stays current with the latest technologies and who will play a key role in fostering a culture of continuous learning and improvement. The Ideal candidate will have Logistics / transport / Haulage / Supply Chain experience , we will also consider candidates with Aviation or Rail. Key skills required: Digital / data strategy / IT /Cyber security Focus on technology enablement Drive savings Speed delivery Own data strategy Challenge business Make us plug and play Hybrid working. Ian Fitzgerald at Henderson Scott is shortlisting CVs so please apply now!
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our West Midlands region, based from our Jessop Park site. The Sales Executive will work Wednesday to Sunday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Apr 19, 2024
Full time
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Job description Main Purpose of role: We have an exciting opportunity for a Sales Executive to join our West Midlands region, based from our Jessop Park site. The Sales Executive will work Wednesday to Sunday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs.
Customer Service Advisor - Temporary Project Start date 30th April for 8 weeks Mon - Fri 8:30am-5pm Mansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting only. NO SALES! The of role Customer Service Advisor will involve: Dealing with inbound calls from customers regarding queries and complaints - you will not resolving complaints but dealing with initial calls, providing information and signposting to complaints procedures required Providing information to customer regarding the escalation process Arranging call backs for customers as and when required Logging details of the call on the system and updating information accurately We are looking for candidates with: Customer service / call centre experience Empathy and experience of dealing with complaints or handling upset customers Excellent communication skills both written and verbal on all levels The ability to work on a temporary basis for the whole length of the assignment Computer literacy and the ability to quickly pick up new systems Interested Call TurnerFox Recruitment on (phone number removed) or email your CV today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this vacancy - Customer Service / Call Centre / Customer Coordinator / Customer Account Manager / Customer Contact Agent / Customer Advisor / Call Centre Operative / Complaints / Complaints Handler
Apr 19, 2024
Seasonal
Customer Service Advisor - Temporary Project Start date 30th April for 8 weeks Mon - Fri 8:30am-5pm Mansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting only. NO SALES! The of role Customer Service Advisor will involve: Dealing with inbound calls from customers regarding queries and complaints - you will not resolving complaints but dealing with initial calls, providing information and signposting to complaints procedures required Providing information to customer regarding the escalation process Arranging call backs for customers as and when required Logging details of the call on the system and updating information accurately We are looking for candidates with: Customer service / call centre experience Empathy and experience of dealing with complaints or handling upset customers Excellent communication skills both written and verbal on all levels The ability to work on a temporary basis for the whole length of the assignment Computer literacy and the ability to quickly pick up new systems Interested Call TurnerFox Recruitment on (phone number removed) or email your CV today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this vacancy - Customer Service / Call Centre / Customer Coordinator / Customer Account Manager / Customer Contact Agent / Customer Advisor / Call Centre Operative / Complaints / Complaints Handler
An excellent opportunity to join this well-established company in Doncaster Centre. Some travel to Sheffield required. THE ROLE: As Office Manager you will be supporting a busy team and managing the admin function of the office. Managing teams within the operations function Support with general office administration. Managing the day-to-day admin function of the office Health and safety procedure implementation Liaising with third party providers Dealing with HR procedures. Training and development of staff Staff appraisals Implementing company policies and procedures Supporting the team as and where required to ensure the smooth running of the office. THE CANDIDATE: High level of professionalism Able to work confidentially with sensitive information. High levels of attention to detail Experience within the legal field desirable. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Apr 19, 2024
Full time
An excellent opportunity to join this well-established company in Doncaster Centre. Some travel to Sheffield required. THE ROLE: As Office Manager you will be supporting a busy team and managing the admin function of the office. Managing teams within the operations function Support with general office administration. Managing the day-to-day admin function of the office Health and safety procedure implementation Liaising with third party providers Dealing with HR procedures. Training and development of staff Staff appraisals Implementing company policies and procedures Supporting the team as and where required to ensure the smooth running of the office. THE CANDIDATE: High level of professionalism Able to work confidentially with sensitive information. High levels of attention to detail Experience within the legal field desirable. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Retail Shift Manager (Full Time) Summary £14.00 - £14.50 per hour 30-40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 19, 2024
Full time
Retail Shift Manager (Full Time) Summary £14.00 - £14.50 per hour 30-40 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Manpower UK Print & Packaging Division are excited to bring an opportunity to market on behalf of one of our prestigious partners. Our client is a market leading print company, and they are seeking a dedicated and experienced Internal Sales Coordinator to join their operation in Sunderland. The role would suit somebody who can work in a dynamic, fast-paced environment who has exceptional customer service skills and account management experience. Responsibilities will include: Customer Order Management Pro-actively manage customer orders, from receipt to completion. Manage customer stocks through effective knowledge of internal systems, order patterns and sales forecasts, whilst ensuring on-going customer communication. Managing delivery schedules and taking ownership for transportation costs on allocated accounts Preparing stock, production, and demand forecasts on a regular basis. Service Level/Managing Expectations Responding in a timely and accurate manner to customer requests, queries, and general communication; actioning customer orders in a timely manner. Negotiating order lead times with customers. Liaising and communicating with the internal functions and stakeholders to ensure agreed customer targets are met. Attend customer review meetings as and when required. Business Support Active participation in Team Meetings and Continuous Improvement Projects. Assisting other departments where appropriate and when requested. Answering main switchboard calls. Customer Service Working closely with the UK Customer Services Manager to ensure individual and team targets are met. To review and understand current CSC processes and drive automated/system improvements. Providing cover and back-up to customer accounts during holiday periods. So, if you tick the above boxes, we encourage you to apply today, and a member of the team will review your details and book in a call at a time convenient to you!
Apr 19, 2024
Full time
Manpower UK Print & Packaging Division are excited to bring an opportunity to market on behalf of one of our prestigious partners. Our client is a market leading print company, and they are seeking a dedicated and experienced Internal Sales Coordinator to join their operation in Sunderland. The role would suit somebody who can work in a dynamic, fast-paced environment who has exceptional customer service skills and account management experience. Responsibilities will include: Customer Order Management Pro-actively manage customer orders, from receipt to completion. Manage customer stocks through effective knowledge of internal systems, order patterns and sales forecasts, whilst ensuring on-going customer communication. Managing delivery schedules and taking ownership for transportation costs on allocated accounts Preparing stock, production, and demand forecasts on a regular basis. Service Level/Managing Expectations Responding in a timely and accurate manner to customer requests, queries, and general communication; actioning customer orders in a timely manner. Negotiating order lead times with customers. Liaising and communicating with the internal functions and stakeholders to ensure agreed customer targets are met. Attend customer review meetings as and when required. Business Support Active participation in Team Meetings and Continuous Improvement Projects. Assisting other departments where appropriate and when requested. Answering main switchboard calls. Customer Service Working closely with the UK Customer Services Manager to ensure individual and team targets are met. To review and understand current CSC processes and drive automated/system improvements. Providing cover and back-up to customer accounts during holiday periods. So, if you tick the above boxes, we encourage you to apply today, and a member of the team will review your details and book in a call at a time convenient to you!
Retail Shift Manager Summary £14.00 - £14.50 per hour 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 19, 2024
Full time
Retail Shift Manager Summary £14.00 - £14.50 per hour 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
In performing this role your core duties and responsibilities will include, but will not be limited to: Product Strategy and Roadmap: Define and communicate the product vision, strategy, and roadmap in alignment with company goals and market opportunities. Conduct market research, competitive analysis, and customer feedback to identify key trends, opportunities, and areas for differentiation. Prioritize product initiatives based on business impact, resource availability, and customer value. Lead and mentor a team of product managers, guiding them in setting clear objectives, prioritizing tasks, and driving results. Foster a culture of innovation, collaboration, and continuous improvement within the product organization. Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery. Product Development and Execution: Oversee the end-to-end product development lifecycle from concept to launch, ensuring high-quality, timely delivery of product releases. Work closely with engineering teams to translate product requirements into actionable development plans and deliverables. Act as the voice of the customer, understanding their needs, pain points, and preferences to inform product decisions and enhancements. Establish and maintain strong relationships with key customers, gathering feedback and insights to drive product improvements and customer satisfaction. Collaborate with sales and marketing teams to develop effective go-to-market strategies, product messaging, and sales enablement materials. Product Performance and Analytics: Define and track key performance metrics (KPIs) to measure the success and impact of product initiatives. Utilize data analytics and user feedback to iteratively improve product features, usability, and overall customer experience. Provide regular updates and reports to senior leadership team on product performance, milestones, and challenges. About Us Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Apr 19, 2024
Full time
In performing this role your core duties and responsibilities will include, but will not be limited to: Product Strategy and Roadmap: Define and communicate the product vision, strategy, and roadmap in alignment with company goals and market opportunities. Conduct market research, competitive analysis, and customer feedback to identify key trends, opportunities, and areas for differentiation. Prioritize product initiatives based on business impact, resource availability, and customer value. Lead and mentor a team of product managers, guiding them in setting clear objectives, prioritizing tasks, and driving results. Foster a culture of innovation, collaboration, and continuous improvement within the product organization. Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery. Product Development and Execution: Oversee the end-to-end product development lifecycle from concept to launch, ensuring high-quality, timely delivery of product releases. Work closely with engineering teams to translate product requirements into actionable development plans and deliverables. Act as the voice of the customer, understanding their needs, pain points, and preferences to inform product decisions and enhancements. Establish and maintain strong relationships with key customers, gathering feedback and insights to drive product improvements and customer satisfaction. Collaborate with sales and marketing teams to develop effective go-to-market strategies, product messaging, and sales enablement materials. Product Performance and Analytics: Define and track key performance metrics (KPIs) to measure the success and impact of product initiatives. Utilize data analytics and user feedback to iteratively improve product features, usability, and overall customer experience. Provide regular updates and reports to senior leadership team on product performance, milestones, and challenges. About Us Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)- or at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Job Title: Property Administrator Location: Edinburgh, Scotland Company Overview: Our client is a leading property management firm dedicated to delivering exceptional service and value to property owners and tenants in Edinburgh. They pride themselves on professionalism, integrity, and innovation in managing residential properties. They are seeking a diligent and detail-oriented Property Administrator to join their team. Job Overview: As a Property Administrator, you will play a crucial role in supporting their property management operations in Edinburgh. You will be responsible for assisting with administrative tasks related to property leasing, tenant communications, maintenance coordination, and general office management. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Assist with the leasing process, including processing rental applications, conducting background checks, and preparing lease agreements. Serve as a point of contact for tenant inquiries and concerns, providing timely and courteous responses to maintain tenant satisfaction. Coordinate maintenance requests from tenants, liaising with vendors and contractors to ensure prompt resolution of issues. Maintain accurate records of lease agreements, tenant communications, maintenance activities, and other relevant documentation. Collaborate with property managers and other team members to support efficient property operations and achieve organisational goals. Assist with financial tasks such as invoicing, and processing expense reimbursements. Manage office supplies and equipment, ensuring availability of necessary resources for day-to-day operations. Uphold company policies and procedures, maintaining confidentiality and professionalism in all interactions with tenants and colleagues Qualifications: Preferred experience in property management or a related field is preferred. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, colleagues, and vendors. Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a fast-paced environment. Preferred proficiency in Microsoft Word/Office/Excel A positive attitude, strong work ethic, and willingness to learn and adapt to new challenges. This Property Administrator position offers an exciting opportunity to contribute to the success of their property management firm in Edinburgh. If you are passionate about delivering exceptional service and thrive in a dynamic, collaborative environment, we encourage you to apply. They offer competitive compensation, professional development opportunities, and a supportive team culture committed to excellence. Construction and Property Recruitment Ltd is a recruitment business that provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy.
Apr 19, 2024
Full time
Job Title: Property Administrator Location: Edinburgh, Scotland Company Overview: Our client is a leading property management firm dedicated to delivering exceptional service and value to property owners and tenants in Edinburgh. They pride themselves on professionalism, integrity, and innovation in managing residential properties. They are seeking a diligent and detail-oriented Property Administrator to join their team. Job Overview: As a Property Administrator, you will play a crucial role in supporting their property management operations in Edinburgh. You will be responsible for assisting with administrative tasks related to property leasing, tenant communications, maintenance coordination, and general office management. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to problem-solving. Key Responsibilities: Assist with the leasing process, including processing rental applications, conducting background checks, and preparing lease agreements. Serve as a point of contact for tenant inquiries and concerns, providing timely and courteous responses to maintain tenant satisfaction. Coordinate maintenance requests from tenants, liaising with vendors and contractors to ensure prompt resolution of issues. Maintain accurate records of lease agreements, tenant communications, maintenance activities, and other relevant documentation. Collaborate with property managers and other team members to support efficient property operations and achieve organisational goals. Assist with financial tasks such as invoicing, and processing expense reimbursements. Manage office supplies and equipment, ensuring availability of necessary resources for day-to-day operations. Uphold company policies and procedures, maintaining confidentiality and professionalism in all interactions with tenants and colleagues Qualifications: Preferred experience in property management or a related field is preferred. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, colleagues, and vendors. Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a fast-paced environment. Preferred proficiency in Microsoft Word/Office/Excel A positive attitude, strong work ethic, and willingness to learn and adapt to new challenges. This Property Administrator position offers an exciting opportunity to contribute to the success of their property management firm in Edinburgh. If you are passionate about delivering exceptional service and thrive in a dynamic, collaborative environment, we encourage you to apply. They offer competitive compensation, professional development opportunities, and a supportive team culture committed to excellence. Construction and Property Recruitment Ltd is a recruitment business that provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy.
Here's what you'll be doing Base location - Coventry £58,693 - £71,634 E.ON Lighting and Grid is the ICP/B2B EV, Solutions delivery Business of E.ON. We're 100% committed to our part in creating a sustainable future, whether it's providing innovative lighting solutions for new developments, retrofitting solutions for local authorities or even developing and introducing smart technologies for distribution networks. We are absolutely on it and we would love you to join us in helping decarbonising energy infrastructures and helping the planet at the same time. We operate one of the largest streetlighting contracting businesses in the UK. As well as providing new installations for most Housing Developers, we also work with the majority of local authorities. Here's what you will be doing Right now, we're looking for a Business Development Manager to join our Grid/Networks team based in Coventry. You'll be responsible for delivering sales and channel activity to support the delivery of E.ON Lighting & Grid sales, revenue, growth and profit targets. This role will develop new business through our internal sales teams, self-generated leads and other sources. You'll also work with the Commercial Engineers, Project Manager and Bid Support to develop new channels to market and also with other Business Development Managers to develop, optimise and deliver sales activity. You'll also be accountable for achieving sales targets around revenue targets and growth as set out in Mid Term Plan (MTP) and quarterly forecasting process. What we need from you Experience of leading and developing strategies and plans to sell Electrical networks and related solutions. Proven capability of prospecting, lead generation, developing and delivering sales proposals, negotiating and closing sales preferably in the Energy Solutions, B2B or technical services environment. Experience and track record of growing strong strategic relationships with customers / 3rd parties. Excellent mentoring, coaching and interpersonal skills, with the ability to quickly build rapport with others. Innovative/entrepreneurial spirit - curious about new technologies, practices and thinking and seeking opportunities to harness for competitive advantage. Proven inter-personal and effective communication skills, with the ability to influence internal and external stakeholders and customers at all levels. A flexible multi-tasker, able to cope with constantly changing priorities and environment and the ability to manage and resolve conflict. A full UK driving license and willingness for regular UK travel. Here's what you need to know Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we've proven that we're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. As a Disability Confident Employer, we interview every disabled applicant who meet the minimum criteria for the role. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
Apr 19, 2024
Full time
Here's what you'll be doing Base location - Coventry £58,693 - £71,634 E.ON Lighting and Grid is the ICP/B2B EV, Solutions delivery Business of E.ON. We're 100% committed to our part in creating a sustainable future, whether it's providing innovative lighting solutions for new developments, retrofitting solutions for local authorities or even developing and introducing smart technologies for distribution networks. We are absolutely on it and we would love you to join us in helping decarbonising energy infrastructures and helping the planet at the same time. We operate one of the largest streetlighting contracting businesses in the UK. As well as providing new installations for most Housing Developers, we also work with the majority of local authorities. Here's what you will be doing Right now, we're looking for a Business Development Manager to join our Grid/Networks team based in Coventry. You'll be responsible for delivering sales and channel activity to support the delivery of E.ON Lighting & Grid sales, revenue, growth and profit targets. This role will develop new business through our internal sales teams, self-generated leads and other sources. You'll also work with the Commercial Engineers, Project Manager and Bid Support to develop new channels to market and also with other Business Development Managers to develop, optimise and deliver sales activity. You'll also be accountable for achieving sales targets around revenue targets and growth as set out in Mid Term Plan (MTP) and quarterly forecasting process. What we need from you Experience of leading and developing strategies and plans to sell Electrical networks and related solutions. Proven capability of prospecting, lead generation, developing and delivering sales proposals, negotiating and closing sales preferably in the Energy Solutions, B2B or technical services environment. Experience and track record of growing strong strategic relationships with customers / 3rd parties. Excellent mentoring, coaching and interpersonal skills, with the ability to quickly build rapport with others. Innovative/entrepreneurial spirit - curious about new technologies, practices and thinking and seeking opportunities to harness for competitive advantage. Proven inter-personal and effective communication skills, with the ability to influence internal and external stakeholders and customers at all levels. A flexible multi-tasker, able to cope with constantly changing priorities and environment and the ability to manage and resolve conflict. A full UK driving license and willingness for regular UK travel. Here's what you need to know Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we've proven that we're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. As a Disability Confident Employer, we interview every disabled applicant who meet the minimum criteria for the role. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.
Lynx Recruitment are working with an excellent client who are hiring for a Test Team Lead or a Head of Testing. They use the latest tech and love operate as a real team, this role has a real emphasis and strategy and forward planning for the Test team to try and eliminate any hurdles and keep them pushing forward in the right direction. This role would be ideal for someone who can lead from the front and articulate calculated plans and strategies to team members. Key Responsibilities: Strategic leadership of the QA function including management of tools and budgets Ensuring the construction and running of testing processes including UAT, regression testing, engaging with partner and client teams to ensure these are useful, productive, and run smoothly. QA leadership of large, cross-functional projects either directly or via the QA team Manage the Engineering QA team, including Lead QA Build out a wider QA/Test team to work with Business systems, transformation, and others to improve QA practice. Identify gaps in QA function and work with Engineering Director and Business Systems Director to build a strategy to fill them. Reporting key quality metrics to senior stakeholders Requirements Key Selection Criteria: Ability to lead test and QA strategy across multiple teams. Ability to line manage teams and manage managers and lead-level positions. Can construct and manage a small-medium sized QA organisation. Can coach, manage and mentor the QAs and QA Leads/managers. Strong collaborative sense doesn't throw things over the wall. If you are looking for a new opportunity where you can where you can really utilise your experience and knowledge and help drive a company and team forward, then please apply with your latest CV.
Apr 19, 2024
Full time
Lynx Recruitment are working with an excellent client who are hiring for a Test Team Lead or a Head of Testing. They use the latest tech and love operate as a real team, this role has a real emphasis and strategy and forward planning for the Test team to try and eliminate any hurdles and keep them pushing forward in the right direction. This role would be ideal for someone who can lead from the front and articulate calculated plans and strategies to team members. Key Responsibilities: Strategic leadership of the QA function including management of tools and budgets Ensuring the construction and running of testing processes including UAT, regression testing, engaging with partner and client teams to ensure these are useful, productive, and run smoothly. QA leadership of large, cross-functional projects either directly or via the QA team Manage the Engineering QA team, including Lead QA Build out a wider QA/Test team to work with Business systems, transformation, and others to improve QA practice. Identify gaps in QA function and work with Engineering Director and Business Systems Director to build a strategy to fill them. Reporting key quality metrics to senior stakeholders Requirements Key Selection Criteria: Ability to lead test and QA strategy across multiple teams. Ability to line manage teams and manage managers and lead-level positions. Can construct and manage a small-medium sized QA organisation. Can coach, manage and mentor the QAs and QA Leads/managers. Strong collaborative sense doesn't throw things over the wall. If you are looking for a new opportunity where you can where you can really utilise your experience and knowledge and help drive a company and team forward, then please apply with your latest CV.
Project Manager - Change, Stakeholder, Report Writing - Hybrid / Nottingham - Inside IR35 Our client has an urgent requirement for a Project Manager, the Project Manager will be able to work independently and have a strong eye for detail. There are currently multiple on going projects and we require the successful candidate to have excellent Business Analyst skills including report writing. The main aspect of this role is Business Change and Stakeholder management, so of the current projects include migrating Hardware, Mobile phone upgrade and acquiring a new business. Any experience with IT Transformation would be highly beneficial. The role will be Hybrid with some travel involved to Scotland and London, any travel will be covered by the client including any hotel costs. This role is Inside IR35 and if the candidate was happy could be made permanent after the initial contract period. If you feel you will be a good fit for this role, please submit your CV with relevant experience included. For more information about Senitor and the opportunities we have to offer follow Senitor Associates on Linkedin. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Full time
Project Manager - Change, Stakeholder, Report Writing - Hybrid / Nottingham - Inside IR35 Our client has an urgent requirement for a Project Manager, the Project Manager will be able to work independently and have a strong eye for detail. There are currently multiple on going projects and we require the successful candidate to have excellent Business Analyst skills including report writing. The main aspect of this role is Business Change and Stakeholder management, so of the current projects include migrating Hardware, Mobile phone upgrade and acquiring a new business. Any experience with IT Transformation would be highly beneficial. The role will be Hybrid with some travel involved to Scotland and London, any travel will be covered by the client including any hotel costs. This role is Inside IR35 and if the candidate was happy could be made permanent after the initial contract period. If you feel you will be a good fit for this role, please submit your CV with relevant experience included. For more information about Senitor and the opportunities we have to offer follow Senitor Associates on Linkedin. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.
Role Profile Develop, implement and maintain the process and technology solutions required to efficiently respond to complex, multi-regional, multi-modal customer Requests for Quote (RFQ). Liaise with IP&ES team members worldwide and provide an efficient conduit that will facilitate product strategy to affect our price offers to clients through the development of logical pricing processes and technology. Strong focus on bid opportunities. To support the sales development process by delivering back up support through identifying and preparing sales quotations that are developed at winning and keeping profitable business. To be an industry leader in professionally managing and delivering optimal pricing results through maintaining supplier relationships, origin relationships and developing and maintaining Bi Lateral Agreements globally. Close cooperation with IP&ES stakeholders, products and country management with success rates performances as well as volumes performances. Improvement of success rates, internal sales success and KPI's metrics. Improvement of the current and future structure through constant analysis of reason for losses of opportunities. Key Accountability Areas Manages the local pricing day to day workload to ensure proper resource allocation to meet customer deadlines and increase win rate. Coordinates complex, regional and local pricing teams required to respond timely and effectively to complex, high revenue potential bids. Develops new sophisticated pricing tools, processes and systems to enhance the bidding process and increase our hit rate based on pricing logic Liaise with product experts to ensure the logic used in pricing processes and applications is resulting in appropriately calculated cost and profit Undertake negotiations with the Global network to design, develop and implement Bi Lateral agreements that effectively locks a country into delivering set price structures, performance results and service standards. Monitor Bi Lateral Agreement validities against all services offered such as air, sea and value added solutions. Effectively negotiate and drive rate reductions with origins to ensure that the local sales team is armed with effective selling rates to win and keep profitable business. Undertake regular meetings with our suppliers to ensure that local relationships are maintained and developed to drive stronger price returns. Must be able to undertake staff training indicatives through identifying staff weaknesses and services weaknesses to improve personal attributes, whilst increasing the company's performance levels. To manage the Master Quote File and review the performance of each staff member on a monthly basis and present to management a performance report which includes full identification of workload by employee, number of bookings managed, number of quotations closed. Must be able to provide guidance to the staff on their results through the Log Book in order for them to see weaknesses, strengths and ways on improving efficiency of their working day. Must be able to manage and develop excel spreadsheets and graphs to reflect KPI output for customers and staff alike. Must represent the Pricing Department in Management meetings to effectively communicate areas of service level performances that need attention and design and develop solutions that will increase company productivity. Must be able to drive motivational techniques, ideas and staff enhancements to ensure that a true team environment is being developed and maintained. Work with the Customer Service Manager to ensure that quotations are flowing smoothly and that both sides of the business have the correct backup in place for smooth transactions and billing follow up. Escalation of issues to management at both origin and local level to ensure that a customer is giving the attention required to meet timeline expectations. Manage all RFQ's that are received from start to finish, including price points, RFQ completion and follow up on success or decline of the submitted RFQ. Regularly gain pricing options against our product listing including air, sea and road freight price points, whilst always looking at developing new consolidated products with the Product Managers. Maintain a KPI of 24 hour maximum turnaround in offering finished quotations to both local staff and the Global Network when requested. Centrally upload all RFQ's into the Master Quote Log so we as a team can monitor and trace quotations offered by way of success. Ensure to work with the team in centrally managing Bi-lateral agreements to ensure that contracted rates in air and sea freight supervisor.
Apr 19, 2024
Full time
Role Profile Develop, implement and maintain the process and technology solutions required to efficiently respond to complex, multi-regional, multi-modal customer Requests for Quote (RFQ). Liaise with IP&ES team members worldwide and provide an efficient conduit that will facilitate product strategy to affect our price offers to clients through the development of logical pricing processes and technology. Strong focus on bid opportunities. To support the sales development process by delivering back up support through identifying and preparing sales quotations that are developed at winning and keeping profitable business. To be an industry leader in professionally managing and delivering optimal pricing results through maintaining supplier relationships, origin relationships and developing and maintaining Bi Lateral Agreements globally. Close cooperation with IP&ES stakeholders, products and country management with success rates performances as well as volumes performances. Improvement of success rates, internal sales success and KPI's metrics. Improvement of the current and future structure through constant analysis of reason for losses of opportunities. Key Accountability Areas Manages the local pricing day to day workload to ensure proper resource allocation to meet customer deadlines and increase win rate. Coordinates complex, regional and local pricing teams required to respond timely and effectively to complex, high revenue potential bids. Develops new sophisticated pricing tools, processes and systems to enhance the bidding process and increase our hit rate based on pricing logic Liaise with product experts to ensure the logic used in pricing processes and applications is resulting in appropriately calculated cost and profit Undertake negotiations with the Global network to design, develop and implement Bi Lateral agreements that effectively locks a country into delivering set price structures, performance results and service standards. Monitor Bi Lateral Agreement validities against all services offered such as air, sea and value added solutions. Effectively negotiate and drive rate reductions with origins to ensure that the local sales team is armed with effective selling rates to win and keep profitable business. Undertake regular meetings with our suppliers to ensure that local relationships are maintained and developed to drive stronger price returns. Must be able to undertake staff training indicatives through identifying staff weaknesses and services weaknesses to improve personal attributes, whilst increasing the company's performance levels. To manage the Master Quote File and review the performance of each staff member on a monthly basis and present to management a performance report which includes full identification of workload by employee, number of bookings managed, number of quotations closed. Must be able to provide guidance to the staff on their results through the Log Book in order for them to see weaknesses, strengths and ways on improving efficiency of their working day. Must be able to manage and develop excel spreadsheets and graphs to reflect KPI output for customers and staff alike. Must represent the Pricing Department in Management meetings to effectively communicate areas of service level performances that need attention and design and develop solutions that will increase company productivity. Must be able to drive motivational techniques, ideas and staff enhancements to ensure that a true team environment is being developed and maintained. Work with the Customer Service Manager to ensure that quotations are flowing smoothly and that both sides of the business have the correct backup in place for smooth transactions and billing follow up. Escalation of issues to management at both origin and local level to ensure that a customer is giving the attention required to meet timeline expectations. Manage all RFQ's that are received from start to finish, including price points, RFQ completion and follow up on success or decline of the submitted RFQ. Regularly gain pricing options against our product listing including air, sea and road freight price points, whilst always looking at developing new consolidated products with the Product Managers. Maintain a KPI of 24 hour maximum turnaround in offering finished quotations to both local staff and the Global Network when requested. Centrally upload all RFQ's into the Master Quote Log so we as a team can monitor and trace quotations offered by way of success. Ensure to work with the team in centrally managing Bi-lateral agreements to ensure that contracted rates in air and sea freight supervisor.
Rise Technical Recruitment Limited
Newcastle Upon Tyne, Tyne And Wear
Supply Chain & Procurement Manager (Manufacturing) £60,000 - £90,000 + Car or Car Allowance + Excellent Company Benefits Commutable from Whitley Bay, Newcastle upon Tyne, Gateshead, Hebburn, North Shields, South Shields, Cramlington, Blyth, Seaton, Ryton. Are you a Supply Chain & Procurement Manager looking to work for a forward-thinking business where you will become part of their senior management team, directly impacting the success and growth of the business? On offer is a fantastic opportunity to get on board with a market leading company, you will play a key role within the organisation, working on a range of projects, creating a clear vision and strategy to improve the business. In this role you will oversee the full supply chain an procurement departments, managing a large multi-disciplined team whilst building lasting relationships both internally and externally. The company are leaders in a stable, growing industry, they are investing heavily in growth and have plans to almost double in size making this a great time to get on board. The role would suit a proven and ambitious leader who is looking for their next challenge within a well renowned, growing company. The Role: Create a clear vision and strategy for the supply chain and procurement department Work on a wide range of projects for the business Mould and develop your own large team The Person: Proven track record in supply chain and procurement Manufacturing / construction backgrounds preferred Previous experience leading large teams Reference Number: BBBH217823 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Patrick Simper at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 19, 2024
Full time
Supply Chain & Procurement Manager (Manufacturing) £60,000 - £90,000 + Car or Car Allowance + Excellent Company Benefits Commutable from Whitley Bay, Newcastle upon Tyne, Gateshead, Hebburn, North Shields, South Shields, Cramlington, Blyth, Seaton, Ryton. Are you a Supply Chain & Procurement Manager looking to work for a forward-thinking business where you will become part of their senior management team, directly impacting the success and growth of the business? On offer is a fantastic opportunity to get on board with a market leading company, you will play a key role within the organisation, working on a range of projects, creating a clear vision and strategy to improve the business. In this role you will oversee the full supply chain an procurement departments, managing a large multi-disciplined team whilst building lasting relationships both internally and externally. The company are leaders in a stable, growing industry, they are investing heavily in growth and have plans to almost double in size making this a great time to get on board. The role would suit a proven and ambitious leader who is looking for their next challenge within a well renowned, growing company. The Role: Create a clear vision and strategy for the supply chain and procurement department Work on a wide range of projects for the business Mould and develop your own large team The Person: Proven track record in supply chain and procurement Manufacturing / construction backgrounds preferred Previous experience leading large teams Reference Number: BBBH217823 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Patrick Simper at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Your Company: The team at NET Recruit are partnering with a client who is searching for an experienced Project Delivery Support Manager to work remotely in the Southern Region of the UK with the occasional need for travel. The business itself offers services to both businesses and the general public and is developing several revolutionary processes and projects, relating to financial services.This role will prove to be vital in fully implementing the proposed projects of the business. In order to fully understand stakeholder needs and raise the positive influence of stakeholder engagement, it is vital to have professionals in this role building strong relationships, bridging the gap between the project managers, the suppliers and customers and providing additional operational support wherever it is needed. Your Roles and Responsibilities: Promoting the engagement of stakeholders to better understand needs via surveys and other communications Supporting the Programme/Project Managers with product solutions on time and to agreed standards Collaborating with stakeholders to ensure the successful implementation and ongoing maintenance of solutions Managing and reporting on the progress of the delivery of solutions, addressing issues as and when they arise and pre-empting possible risks Identifying ongoing solutions for improvements in order to increase the efficiency of the projects and services Setting up reporting processes for the projects Collaborating with suppliers and partnering organisations to track the progress of ongoing projects Providing additional support to the leadership team as they require, including across other projects if needed What you will need to Apply: The ideal candidate for this role will have a strong but broad skill set encompassing impeccable problem solving and resolution skills, outstanding communication abilities, both verbally and in written form, as well as resilient time management skills. It would be very useful for the candidate to possess a background in Delivery Support or Project Coordination, with specific core strengths towards stakeholder engagement and management support, in order to effectively liaise with multiple parties on a daily basis, manage stakeholder expectations and fully support the project managers with the scope of the projects at hand. The company have also expressed that applications from individuals with previous experience in retail 'fitouts' would be at an advantage, due to the nature of the projects conducted in the business. What you will get in Return: For the successful candidate the business is offering a competitive salary dependent on previous experience and knowledge for this role and have stated that this will accompany a peripheral package including an excellent pension contribution, life and medical insurance cover and a strong bonus scheme of around 20% to supplement the financial package.While in this role, the successful candidate can expect full support of senior management to develop their personal and professional skills and progress within their role, with opportunities for advancement being offered when possible and continuous support and training being granted.The role will operate mostly remotely with the expectation to travel across the region to assist with the project implementation and relationship building with the communities in which the business operates. If this excellent opportunity interests you, then please don't hesitate to apply today!
Apr 19, 2024
Full time
Your Company: The team at NET Recruit are partnering with a client who is searching for an experienced Project Delivery Support Manager to work remotely in the Southern Region of the UK with the occasional need for travel. The business itself offers services to both businesses and the general public and is developing several revolutionary processes and projects, relating to financial services.This role will prove to be vital in fully implementing the proposed projects of the business. In order to fully understand stakeholder needs and raise the positive influence of stakeholder engagement, it is vital to have professionals in this role building strong relationships, bridging the gap between the project managers, the suppliers and customers and providing additional operational support wherever it is needed. Your Roles and Responsibilities: Promoting the engagement of stakeholders to better understand needs via surveys and other communications Supporting the Programme/Project Managers with product solutions on time and to agreed standards Collaborating with stakeholders to ensure the successful implementation and ongoing maintenance of solutions Managing and reporting on the progress of the delivery of solutions, addressing issues as and when they arise and pre-empting possible risks Identifying ongoing solutions for improvements in order to increase the efficiency of the projects and services Setting up reporting processes for the projects Collaborating with suppliers and partnering organisations to track the progress of ongoing projects Providing additional support to the leadership team as they require, including across other projects if needed What you will need to Apply: The ideal candidate for this role will have a strong but broad skill set encompassing impeccable problem solving and resolution skills, outstanding communication abilities, both verbally and in written form, as well as resilient time management skills. It would be very useful for the candidate to possess a background in Delivery Support or Project Coordination, with specific core strengths towards stakeholder engagement and management support, in order to effectively liaise with multiple parties on a daily basis, manage stakeholder expectations and fully support the project managers with the scope of the projects at hand. The company have also expressed that applications from individuals with previous experience in retail 'fitouts' would be at an advantage, due to the nature of the projects conducted in the business. What you will get in Return: For the successful candidate the business is offering a competitive salary dependent on previous experience and knowledge for this role and have stated that this will accompany a peripheral package including an excellent pension contribution, life and medical insurance cover and a strong bonus scheme of around 20% to supplement the financial package.While in this role, the successful candidate can expect full support of senior management to develop their personal and professional skills and progress within their role, with opportunities for advancement being offered when possible and continuous support and training being granted.The role will operate mostly remotely with the expectation to travel across the region to assist with the project implementation and relationship building with the communities in which the business operates. If this excellent opportunity interests you, then please don't hesitate to apply today!
Exciting opportunity to recruit a Business and Admin Apprentice - Fixed Term Contract About Govia Thameslink Railway Govia Thameslink Railway has nearly 7000 staff across the South East of the UK and we are the largest train operating company in the UK, operating Gatwick Express, Thameslink, Southern and Great Northern. We're here to introduce ground-breaking new technologies and carry out the biggest rail transformation in decades. Working for us, you'll enjoy great company and industry benefits, including free travel on our services (Gatwick Express, Thameslink, Southern and Great Northern) and huge discounts with other UK and international train operators, including London Underground. You'll get a market leading pension, and fantastic discount schemes. You'll get an interesting and varied work schedule, in an environment where learning and progression are actively encouraged. Want to use the latest tech to get millions of people to where they need to go each year? Our Network Operations team do exactly that every day and are looking for three future focused apprentices to join the growing team! This is a fantastic opportunity to learn the behind the scenes operation of the railway from the ground up, while getting paid and gaining nationally recognised qualifications. Three Bridges Rail Operating Centre is responsible for the real time delivery of all Southern, Thameslink, Gatwick Express and Great Northern services. To succeed in this role, you'll need to be an excellent communicator (written and verbal) and able to speak professionally and confidentially to staff at all levels. You'll be a dynamic self-starter with exceptional attention to detail. You'll need to be happy to work closely with colleagues, in the office, face-to-face around the business, via telephone and written communications. You'll exhibit professional behaviours and commit to championing diversity and inclusion initiatives. As well as your structured apprenticeship, your learning will include: Reviewing the daily train service plan, working closely with managers to implement any required changes due to infrastructure, fleet and crew availability. Providing administration support to the Training & Support Services Team. Liaising with Network Rail to develop and implement on the day, very short-term train paths as necessary for train services. Working closely with Network Rail and other Train Operating Company managers to understand restrictions and the impact on train services. Work with the managers who lead and manage operational incidents within your geographical area. Continually improve the customer journey experience through collating and analysing data, identifying enhancements to process, service delivery, recovery and operational management. Work with customer information teams to ensure that customers are kept informed of any changes On completion of your apprenticeship, you'll have a formal business & administration qualification, and a good understanding of what makes the railway run. This is a fantastic opportunity for committed individuals to kick-start a career in a dynamic and progressive industry, which offers lifelong learning. At the end of the formal learning period (normally 12-18 months), we will seek to secure you a role as a fully-employed member of GTR and this will be subject to achievement of learning objectives as well as demonstration of key GTR values and behaviours.
Apr 19, 2024
Full time
Exciting opportunity to recruit a Business and Admin Apprentice - Fixed Term Contract About Govia Thameslink Railway Govia Thameslink Railway has nearly 7000 staff across the South East of the UK and we are the largest train operating company in the UK, operating Gatwick Express, Thameslink, Southern and Great Northern. We're here to introduce ground-breaking new technologies and carry out the biggest rail transformation in decades. Working for us, you'll enjoy great company and industry benefits, including free travel on our services (Gatwick Express, Thameslink, Southern and Great Northern) and huge discounts with other UK and international train operators, including London Underground. You'll get a market leading pension, and fantastic discount schemes. You'll get an interesting and varied work schedule, in an environment where learning and progression are actively encouraged. Want to use the latest tech to get millions of people to where they need to go each year? Our Network Operations team do exactly that every day and are looking for three future focused apprentices to join the growing team! This is a fantastic opportunity to learn the behind the scenes operation of the railway from the ground up, while getting paid and gaining nationally recognised qualifications. Three Bridges Rail Operating Centre is responsible for the real time delivery of all Southern, Thameslink, Gatwick Express and Great Northern services. To succeed in this role, you'll need to be an excellent communicator (written and verbal) and able to speak professionally and confidentially to staff at all levels. You'll be a dynamic self-starter with exceptional attention to detail. You'll need to be happy to work closely with colleagues, in the office, face-to-face around the business, via telephone and written communications. You'll exhibit professional behaviours and commit to championing diversity and inclusion initiatives. As well as your structured apprenticeship, your learning will include: Reviewing the daily train service plan, working closely with managers to implement any required changes due to infrastructure, fleet and crew availability. Providing administration support to the Training & Support Services Team. Liaising with Network Rail to develop and implement on the day, very short-term train paths as necessary for train services. Working closely with Network Rail and other Train Operating Company managers to understand restrictions and the impact on train services. Work with the managers who lead and manage operational incidents within your geographical area. Continually improve the customer journey experience through collating and analysing data, identifying enhancements to process, service delivery, recovery and operational management. Work with customer information teams to ensure that customers are kept informed of any changes On completion of your apprenticeship, you'll have a formal business & administration qualification, and a good understanding of what makes the railway run. This is a fantastic opportunity for committed individuals to kick-start a career in a dynamic and progressive industry, which offers lifelong learning. At the end of the formal learning period (normally 12-18 months), we will seek to secure you a role as a fully-employed member of GTR and this will be subject to achievement of learning objectives as well as demonstration of key GTR values and behaviours.