SF Recruitment is currently recruiting for a Hybrid working Technical Sales Coordinator on a permanent basis. You will be expected to work 3 days in the office and 2 days working from home. This would be a fantastic role for candidates based in Beeston, Long Eaton, Chilwell and the surrounding areas. Experience in similar technical sales and support role is desired! Responsibilities: - Strive to deliver customer excellence in all interactions with customers. - Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. - Represent the on-vehicle sales teams in periodic meetings, e.g. RFT, MPS, as required by and agreed with the Head of On-Vehicle Sales. - Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request Forms where required and co-ordinate the processing of orders. - Provide telephone and online customer technical support. - Assist in maximising responders to our annual Customer Excellence Survey and net promoter respondents. Working Hours: Monday - Friday 8.30 AM - 5.00 PM Salary; £23,000 - £28,000 (Salary to be discussed upon applying for the role) If you are interested in the role and feel you have the relevant experience please apply online now!
Apr 19, 2024
Full time
SF Recruitment is currently recruiting for a Hybrid working Technical Sales Coordinator on a permanent basis. You will be expected to work 3 days in the office and 2 days working from home. This would be a fantastic role for candidates based in Beeston, Long Eaton, Chilwell and the surrounding areas. Experience in similar technical sales and support role is desired! Responsibilities: - Strive to deliver customer excellence in all interactions with customers. - Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. - Represent the on-vehicle sales teams in periodic meetings, e.g. RFT, MPS, as required by and agreed with the Head of On-Vehicle Sales. - Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request Forms where required and co-ordinate the processing of orders. - Provide telephone and online customer technical support. - Assist in maximising responders to our annual Customer Excellence Survey and net promoter respondents. Working Hours: Monday - Friday 8.30 AM - 5.00 PM Salary; £23,000 - £28,000 (Salary to be discussed upon applying for the role) If you are interested in the role and feel you have the relevant experience please apply online now!
IT Manager required by large independent builders' merchant chain, based in Boscombe, Bournemouth. As a family run business with a turnover of circa £90M we can offer you a great working environment, excellent pension, generous staff discount scheme and a competitive salary depending on your expertise and experience. The IT Manager plays a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout the customer and supplier lifecycle, making effective management critical to our business operating successfully.Working with our third party suppliers and support contracts, you will be responsible for overseeing the support & maintenance of the Group's IT infrastructure, including networks, servers, and storage systems. As well as an in depth knowledge of IT Systems, you will be able to demonstrate a desire and genuine interest to stay up to date with the latest developments regarding business IT ecosystems, recommending and implementing the latest solutions to enhance productivity and competitiveness . First class communication and interpersonal skills are essential as maintaining successful relationships and negotiating with the vendor contracts as well as resolving disputes is a major part of the role. Based at the Head Office, you will be expected to travel to appointments and company locations throughout the South and South West.Responsibilities:-Maintain and secure network/digital operations, avoiding downtime and implementing disaster recovery plans.-Recognise the opportunities, reasoning, and procedures for updating support processes, software applications and hardware.-Manage support staff and vendor contracts (third-party support contracts, software contracts, insurance renewals etc).-React to day-to-day support, operational and maintenance requirements of the group - including telecoms-Project manage the design and implementation of new systems, technologies, artificial intelligence, and depot requirements.Experience and Skills:-Previous experience in a similar role i.e. IT Manager, Systems Manager, etc.-In depth knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery-Experience of management and development of small IT team-Strong communication skills and proven ability to build relationships with senior stakeholders and colleagues-Demonstrate need to understand requirements to deliver short term needs whilst planning for long term strategies-Experience of business projects (upgrades or migrations of new systems)Apply Now with your CV and a Covering Note outlining what expertise you will bring to our company.
Apr 19, 2024
Full time
IT Manager required by large independent builders' merchant chain, based in Boscombe, Bournemouth. As a family run business with a turnover of circa £90M we can offer you a great working environment, excellent pension, generous staff discount scheme and a competitive salary depending on your expertise and experience. The IT Manager plays a pivotal role in ensuring our business runs smoothly and effectively at all times. Technology is utilised throughout the customer and supplier lifecycle, making effective management critical to our business operating successfully.Working with our third party suppliers and support contracts, you will be responsible for overseeing the support & maintenance of the Group's IT infrastructure, including networks, servers, and storage systems. As well as an in depth knowledge of IT Systems, you will be able to demonstrate a desire and genuine interest to stay up to date with the latest developments regarding business IT ecosystems, recommending and implementing the latest solutions to enhance productivity and competitiveness . First class communication and interpersonal skills are essential as maintaining successful relationships and negotiating with the vendor contracts as well as resolving disputes is a major part of the role. Based at the Head Office, you will be expected to travel to appointments and company locations throughout the South and South West.Responsibilities:-Maintain and secure network/digital operations, avoiding downtime and implementing disaster recovery plans.-Recognise the opportunities, reasoning, and procedures for updating support processes, software applications and hardware.-Manage support staff and vendor contracts (third-party support contracts, software contracts, insurance renewals etc).-React to day-to-day support, operational and maintenance requirements of the group - including telecoms-Project manage the design and implementation of new systems, technologies, artificial intelligence, and depot requirements.Experience and Skills:-Previous experience in a similar role i.e. IT Manager, Systems Manager, etc.-In depth knowledge of IT Systems, Infrastructure, Data Security, Governance, Information Security, and Disaster Recovery-Experience of management and development of small IT team-Strong communication skills and proven ability to build relationships with senior stakeholders and colleagues-Demonstrate need to understand requirements to deliver short term needs whilst planning for long term strategies-Experience of business projects (upgrades or migrations of new systems)Apply Now with your CV and a Covering Note outlining what expertise you will bring to our company.
First Military Recruitment Ltd
Harwell, Oxfordshire
MS467 - Facilities Services Coordinator Location: Harwell, Oxfordshire Salary: £35,000 - £45,000 per annum Overview: First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a Facilities Services Coordinator. Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered. Duties and Responsibilities: In close collaboration with another representative, coordinate and supervise events in a Conference Centre. Specifically interact with key event requestors on detailing the on site logistics, set up for exhibitions and liaise with service stakeholders (e.g. IT, VideoConfering, AV etc). Coordinate the FM on site activities for the preparation of special events. Coordinate and support AudioVisual system development and operations in the CC. Support the catering service development. Coordination of complex user requests related to FM services. Coordinate inputs to further evolution of the CC services, event types, communications with stakeholders and CC specific website. Ad-hoc support to Head of FM Service. Coordinate in close collaboration with FM the implementation of ad-hoc projects with third party companies. Organize the implementation of accommodation requests from onsite personnel. Skills and Qualifications: FM experience (Essential). Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills. Attention to detail and high level of accuracy. A desire to develop as an individual, willing to embrace new challenges. Experience of administration duties. Excellent computer skills with a good knowledge of Microsoft Office software required. Excellent customer services skills to offer help and support at all levels. A DBS check may be required for this role which the successful applicant will need to apply for and provide evidence of on appointment of the position.
Apr 19, 2024
Full time
MS467 - Facilities Services Coordinator Location: Harwell, Oxfordshire Salary: £35,000 - £45,000 per annum Overview: First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a Facilities Services Coordinator. Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered. Duties and Responsibilities: In close collaboration with another representative, coordinate and supervise events in a Conference Centre. Specifically interact with key event requestors on detailing the on site logistics, set up for exhibitions and liaise with service stakeholders (e.g. IT, VideoConfering, AV etc). Coordinate the FM on site activities for the preparation of special events. Coordinate and support AudioVisual system development and operations in the CC. Support the catering service development. Coordination of complex user requests related to FM services. Coordinate inputs to further evolution of the CC services, event types, communications with stakeholders and CC specific website. Ad-hoc support to Head of FM Service. Coordinate in close collaboration with FM the implementation of ad-hoc projects with third party companies. Organize the implementation of accommodation requests from onsite personnel. Skills and Qualifications: FM experience (Essential). Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills. Attention to detail and high level of accuracy. A desire to develop as an individual, willing to embrace new challenges. Experience of administration duties. Excellent computer skills with a good knowledge of Microsoft Office software required. Excellent customer services skills to offer help and support at all levels. A DBS check may be required for this role which the successful applicant will need to apply for and provide evidence of on appointment of the position.
Software Developer Salary: £40,000 - £45,000/annum + Benefits Job Location: Remote - St Ives Job Type: Full Time, Permanent Reporting to: Head of Development About Us Elogs, part of the wider Marlowe SRC division, where we redefine efficiency in the realm of electronic logging solutions. At Elogs, we are dedicated to simplifying and streamlining the way businesses manage their logs and records. As a pioneering force in the industry, our mission is to empower organisations with innovative tools that enhance compliance and productivity. Elogs takes pride in offering user-friendly solutions tailored to the unique needs of our clients. Join us in revolutionising the future of electronic logging, where your contribution will be instrumental in shaping a more streamlined and compliant landscape. About the role As a Senior Software Developer, you will contribute to the entire software development lifecycle, collaborating with cross-functional teams to translate business requirements into scalable and efficient software solutions. Technical decision making, and long-term strategic thinking will be crucial in driving the continued success of Elogs market leading cloud based CAFM facilities management system. Key Duties: Deliver requirements/milestones to agreed timescales. Contribute to architectural decisions and ensure code quality. Collaborate with cross-functional teams to design and deliver robust applications. Mentor junior developers and provide technical guidance. Contribute to planning phases of development lifecycle. Commitment to information security best practice. Peer code reviews. What you will need: Essential Previous experience within a similar development role Strong ES6/modern JS with Angular JS Strong PHP, Symfony framework Strong HTML & CSS Docker MySQL (or equivalent relational database) Unit/E2E testing Ability to self-start and see tasks through to completion. Excellent problem-solving and communication skills. Keen focus on good coding practice. Desired Ability to work collaboratively in a team environment. React Kubernetes Google Cloud Platform TypeScript Other full-stack frameworks Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme. Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning online learning materials Support with professional membership costs INDLS
Apr 19, 2024
Full time
Software Developer Salary: £40,000 - £45,000/annum + Benefits Job Location: Remote - St Ives Job Type: Full Time, Permanent Reporting to: Head of Development About Us Elogs, part of the wider Marlowe SRC division, where we redefine efficiency in the realm of electronic logging solutions. At Elogs, we are dedicated to simplifying and streamlining the way businesses manage their logs and records. As a pioneering force in the industry, our mission is to empower organisations with innovative tools that enhance compliance and productivity. Elogs takes pride in offering user-friendly solutions tailored to the unique needs of our clients. Join us in revolutionising the future of electronic logging, where your contribution will be instrumental in shaping a more streamlined and compliant landscape. About the role As a Senior Software Developer, you will contribute to the entire software development lifecycle, collaborating with cross-functional teams to translate business requirements into scalable and efficient software solutions. Technical decision making, and long-term strategic thinking will be crucial in driving the continued success of Elogs market leading cloud based CAFM facilities management system. Key Duties: Deliver requirements/milestones to agreed timescales. Contribute to architectural decisions and ensure code quality. Collaborate with cross-functional teams to design and deliver robust applications. Mentor junior developers and provide technical guidance. Contribute to planning phases of development lifecycle. Commitment to information security best practice. Peer code reviews. What you will need: Essential Previous experience within a similar development role Strong ES6/modern JS with Angular JS Strong PHP, Symfony framework Strong HTML & CSS Docker MySQL (or equivalent relational database) Unit/E2E testing Ability to self-start and see tasks through to completion. Excellent problem-solving and communication skills. Keen focus on good coding practice. Desired Ability to work collaboratively in a team environment. React Kubernetes Google Cloud Platform TypeScript Other full-stack frameworks Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme. Quarterly charity days Religious holiday swap Car maintenance scheme Employee assistance programme Life learning online learning materials Support with professional membership costs INDLS
Requisition #: 14090 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to drive customer adoption of Ansys solutions to achieve business success. Using your advanced engineering & extensive product knowledge, you will be part of a passionate, dynamic team that lead customer learning and development (L&D) program to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with digital content developers and editors within ACE teams to bridge field L&D knowledge and feedback to guide our content portfolio and training platform development. This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of engineering simulation and Ansys products to a global market. Key Duties and Responsibilities As a senior technical learning architect you will globally Serves as an experienced L&D expert who is focused on executing and accomplishing L&D field missions. Work with account teams, scope, build and manage customer specific learning programs. Promote Ansys Customer L&D offering during customer engagements. Support the creation of industry and application specific learning paths and programs to drive adoption of the Ansys solutions and tools. Work with various ACE teams, facilitate customer training delivery, assist capacity planning. Provide L&D data insights to field teams to support account planning and execution. Provide feedback and directional guidelines to technical content developers and editors to ensure a holistic training experience for the users and topic coverage. Participate in team activities to influence and understand overall Ansys customer L&D strategy. Represent and drive the strategy in cross functional projects and forums outside of the team. Contribute to strategic projects as needed by the team, including but not limited to learning platform development & maintenance, learning methodology development, improving customer experience and satisfaction. Minimum Education/Certification Requirements and Experience Required education background: Mechanical/Chemical/Aerospace/Electrical/Optical/Fluid Dynamics Engineering or related field in digital engineering. Required education and years of professional experience in an engineering software environment: BS+5, MS+3, or PhD Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages Deep technical understanding and domain expertise in several simulation related subject matters or industries. Advanced skills in learning methodology and a great interest in teaching and coaching Exceptional soft skills in: Presenting technical content; Communication and collaboration; Project management; Leading by example. Fluent in writing and speaking English. Business oriented and customer focused mindset. Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, PhD+3 3+ years of experience in customer facing technical activities such as technical support, training or consultancy services using CAE solutions. Demonstrated ability to conduct planning, communicating, executing, and fulfilling complex customer service programs. Teaching experience in previous career or at school is a plus or higher education in teaching. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
Apr 19, 2024
Full time
Requisition #: 14090 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to drive customer adoption of Ansys solutions to achieve business success. Using your advanced engineering & extensive product knowledge, you will be part of a passionate, dynamic team that lead customer learning and development (L&D) program to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with digital content developers and editors within ACE teams to bridge field L&D knowledge and feedback to guide our content portfolio and training platform development. This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of engineering simulation and Ansys products to a global market. Key Duties and Responsibilities As a senior technical learning architect you will globally Serves as an experienced L&D expert who is focused on executing and accomplishing L&D field missions. Work with account teams, scope, build and manage customer specific learning programs. Promote Ansys Customer L&D offering during customer engagements. Support the creation of industry and application specific learning paths and programs to drive adoption of the Ansys solutions and tools. Work with various ACE teams, facilitate customer training delivery, assist capacity planning. Provide L&D data insights to field teams to support account planning and execution. Provide feedback and directional guidelines to technical content developers and editors to ensure a holistic training experience for the users and topic coverage. Participate in team activities to influence and understand overall Ansys customer L&D strategy. Represent and drive the strategy in cross functional projects and forums outside of the team. Contribute to strategic projects as needed by the team, including but not limited to learning platform development & maintenance, learning methodology development, improving customer experience and satisfaction. Minimum Education/Certification Requirements and Experience Required education background: Mechanical/Chemical/Aerospace/Electrical/Optical/Fluid Dynamics Engineering or related field in digital engineering. Required education and years of professional experience in an engineering software environment: BS+5, MS+3, or PhD Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages Deep technical understanding and domain expertise in several simulation related subject matters or industries. Advanced skills in learning methodology and a great interest in teaching and coaching Exceptional soft skills in: Presenting technical content; Communication and collaboration; Project management; Leading by example. Fluent in writing and speaking English. Business oriented and customer focused mindset. Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, PhD+3 3+ years of experience in customer facing technical activities such as technical support, training or consultancy services using CAE solutions. Demonstrated ability to conduct planning, communicating, executing, and fulfilling complex customer service programs. Teaching experience in previous career or at school is a plus or higher education in teaching. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
Company Description Version 1 has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. We've been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our practices and our Services Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description The successful candidate will be responsible for the support of a large Java application for a large UK Public Sector customer. You will be responsible for: Investigation, identification of remediation and implementation of application bug-fixes Estimating effort, documenting, and implementing application enhancements Managing tickets in line with ITIL policies and procedures Communication with customers Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver application support to customer Qualifications Essential Requirements: Java Spring Boot Experience with OpenShift, Apache Camel Library and ActiveMQ Artemis Message Broker Eligible for SC Clearance Experience of working in an ITIL-based application support role Excellent communication skills Additional Information Location: This role can be delivered in a hybrid nature from one of these offices Belfast, Birmingham, Manchester, Edinburgh, London or Newcastle. At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
Apr 19, 2024
Full time
Company Description Version 1 has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. We've been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our practices and our Services Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description The successful candidate will be responsible for the support of a large Java application for a large UK Public Sector customer. You will be responsible for: Investigation, identification of remediation and implementation of application bug-fixes Estimating effort, documenting, and implementing application enhancements Managing tickets in line with ITIL policies and procedures Communication with customers Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver application support to customer Qualifications Essential Requirements: Java Spring Boot Experience with OpenShift, Apache Camel Library and ActiveMQ Artemis Message Broker Eligible for SC Clearance Experience of working in an ITIL-based application support role Excellent communication skills Additional Information Location: This role can be delivered in a hybrid nature from one of these offices Belfast, Birmingham, Manchester, Edinburgh, London or Newcastle. At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
Requisition #: 14090 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to drive customer adoption of Ansys solutions to achieve business success. Using your advanced engineering & extensive product knowledge, you will be part of a passionate, dynamic team that lead customer learning and development (L&D) program to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with digital content developers and editors within ACE teams to bridge field L&D knowledge and feedback to guide our content portfolio and training platform development. This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of engineering simulation and Ansys products to a global market. Key Duties and Responsibilities As a senior technical learning architect you will globally Serves as an experienced L&D expert who is focused on executing and accomplishing L&D field missions. Work with account teams, scope, build and manage customer specific learning programs. Promote Ansys Customer L&D offering during customer engagements. Support the creation of industry and application specific learning paths and programs to drive adoption of the Ansys solutions and tools. Work with various ACE teams, facilitate customer training delivery, assist capacity planning. Provide L&D data insights to field teams to support account planning and execution. Provide feedback and directional guidelines to technical content developers and editors to ensure a holistic training experience for the users and topic coverage. Participate in team activities to influence and understand overall Ansys customer L&D strategy. Represent and drive the strategy in cross functional projects and forums outside of the team. Contribute to strategic projects as needed by the team, including but not limited to learning platform development & maintenance, learning methodology development, improving customer experience and satisfaction. Minimum Education/Certification Requirements and Experience Required education background: Mechanical/Chemical/Aerospace/Electrical/Optical/Fluid Dynamics Engineering or related field in digital engineering. Required education and years of professional experience in an engineering software environment: BS+5, MS+3, or PhD Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages Deep technical understanding and domain expertise in several simulation related subject matters or industries. Advanced skills in learning methodology and a great interest in teaching and coaching Exceptional soft skills in: Presenting technical content; Communication and collaboration; Project management; Leading by example. Fluent in writing and speaking English. Business oriented and customer focused mindset. Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, PhD+3 3+ years of experience in customer facing technical activities such as technical support, training or consultancy services using CAE solutions. Demonstrated ability to conduct planning, communicating, executing, and fulfilling complex customer service programs. Teaching experience in previous career or at school is a plus or higher education in teaching. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
Apr 19, 2024
Full time
Requisition #: 14090 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose Join the Ansys Customer Excellence team to drive customer adoption of Ansys solutions to achieve business success. Using your advanced engineering & extensive product knowledge, you will be part of a passionate, dynamic team that lead customer learning and development (L&D) program to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with digital content developers and editors within ACE teams to bridge field L&D knowledge and feedback to guide our content portfolio and training platform development. This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of engineering simulation and Ansys products to a global market. Key Duties and Responsibilities As a senior technical learning architect you will globally Serves as an experienced L&D expert who is focused on executing and accomplishing L&D field missions. Work with account teams, scope, build and manage customer specific learning programs. Promote Ansys Customer L&D offering during customer engagements. Support the creation of industry and application specific learning paths and programs to drive adoption of the Ansys solutions and tools. Work with various ACE teams, facilitate customer training delivery, assist capacity planning. Provide L&D data insights to field teams to support account planning and execution. Provide feedback and directional guidelines to technical content developers and editors to ensure a holistic training experience for the users and topic coverage. Participate in team activities to influence and understand overall Ansys customer L&D strategy. Represent and drive the strategy in cross functional projects and forums outside of the team. Contribute to strategic projects as needed by the team, including but not limited to learning platform development & maintenance, learning methodology development, improving customer experience and satisfaction. Minimum Education/Certification Requirements and Experience Required education background: Mechanical/Chemical/Aerospace/Electrical/Optical/Fluid Dynamics Engineering or related field in digital engineering. Required education and years of professional experience in an engineering software environment: BS+5, MS+3, or PhD Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages Deep technical understanding and domain expertise in several simulation related subject matters or industries. Advanced skills in learning methodology and a great interest in teaching and coaching Exceptional soft skills in: Presenting technical content; Communication and collaboration; Project management; Leading by example. Fluent in writing and speaking English. Business oriented and customer focused mindset. Preferred Qualifications and Skills Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, PhD+3 3+ years of experience in customer facing technical activities such as technical support, training or consultancy services using CAE solutions. Demonstrated ability to conduct planning, communicating, executing, and fulfilling complex customer service programs. Teaching experience in previous career or at school is a plus or higher education in teaching. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Information Services and Security have a vital role to play in a crucial national mission. We re here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you ll find it stimulating. We ve got a long journey that we ve only just started and we re looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won t deceive you, in some areas we re starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you ll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for a Configuration Manager to deliver a configuration management service in accordance with Configuration Management Plans (CMP) that supports AWE, delivering Licence Condition (LC) 22 compliance. Location - Reading area Salary from £45,100 - £55,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Accountable for leading, coaching & developing a team at a local level to deliver team & personal objectives safely & securely to meet our operational plans. Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing AWE CM strategy across AWE. Quorate membership of Change Boards (CB). Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Maintain a full understanding of LC22, its component parts and associated LCs. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Management duties for embedded staff. Where applicable, maintain a CM oversight of Projects that are to be delivered. Work with the associated Project CM personnel to ensure through life CM aspects are understood, captured and delivered. Engage with the appropriate Project personnel. Manage change control procedure(s) and demonstrate adherence through status accounting. Undertake an assessment of change requests, providing technical support, and provide feedback on the impact of the change to all relevant stakeholders. Support and contribute to the wider information and knowledge management community and identify synergy opportunities. Drive standardisation across all CB. Educate the user community on the purpose and value of CM. Enhance the reputation of CM improving the user experience and identify opportunities to improve the level of service - this includes managing customers. Prepare input to business requests, monitor progress and manage outputs that demonstrate value for money. Prepare input to budgets. Contribute to wider Central CM Service learning. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. What you ll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 19, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Information Services and Security have a vital role to play in a crucial national mission. We re here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you ll find it stimulating. We ve got a long journey that we ve only just started and we re looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won t deceive you, in some areas we re starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you ll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for a Configuration Manager to deliver a configuration management service in accordance with Configuration Management Plans (CMP) that supports AWE, delivering Licence Condition (LC) 22 compliance. Location - Reading area Salary from £45,100 - £55,000 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Accountable for leading, coaching & developing a team at a local level to deliver team & personal objectives safely & securely to meet our operational plans. Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing AWE CM strategy across AWE. Quorate membership of Change Boards (CB). Drive quality into Change Request submissions. Assess the impact of change accumulation, especially to safety/risk/budget/deadline/regulations is captured and communicated. Maintain a full understanding of LC22, its component parts and associated LCs. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Management duties for embedded staff. Where applicable, maintain a CM oversight of Projects that are to be delivered. Work with the associated Project CM personnel to ensure through life CM aspects are understood, captured and delivered. Engage with the appropriate Project personnel. Manage change control procedure(s) and demonstrate adherence through status accounting. Undertake an assessment of change requests, providing technical support, and provide feedback on the impact of the change to all relevant stakeholders. Support and contribute to the wider information and knowledge management community and identify synergy opportunities. Drive standardisation across all CB. Educate the user community on the purpose and value of CM. Enhance the reputation of CM improving the user experience and identify opportunities to improve the level of service - this includes managing customers. Prepare input to business requests, monitor progress and manage outputs that demonstrate value for money. Prepare input to budgets. Contribute to wider Central CM Service learning. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. What you ll need: Experience in Configuration Management or relevant experience within a process change environment Stakeholder Engagement & Management experience Strong negotiation skills CM2 or ITIL Qualifications would be beneficial All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Why do we need you? Are you someone who is passionate about working with Projects? At Intrastack , we are looking for a Technical Support Manager to work in our team on a remote basis. The Technical Support Manager is critical to the seamless and successful delivery of Intrastack construction projects, providing a constant project management resource from cradle-to-grave on our projects. In the role, you will be required to coordinate and facilitate Intrastack Lightweight Steel Framing projects thought their life span (from estimation through to on-site inspection). They will also assist the Estimating team, ensuring quotations are delivered accurately and in a timely manner. The role will require the applicant to be active in the technical and practical development of the Intrastack system, and in delivering an excellent customer experience at all customer contact points (internal & external). Intrastack are one of more than 30 exciting Saint-Gobain brands in the UK. As specialists in steel frame buildings, Intrastack offers the construction industry seamless solutions that are progressive, innovative, and efficient, whilst being cost-effective. This is a remote home working role however regular travel to different sites around the UK will be required. What you will be doing: Working closely with the Intrastack Head of Technical & Sales Support to support tenders and live projects. Providing technical support to construction project teams with regards to the Intrastack Lightweight Steel Framing System and all complimentary Saint Gobain Products such as Drylining and Insulation. Attending construction design team meetings to offer technical advice regarding the Intrastack system. Coordination of all associated resources (internal & external) to deliver successful steel framing projects. Coordinating with the estimating, technical project management, on-site contracts management resources, and internal administrative functions. Working alongside the Sales & Business Development team, supporting the development of the opportunity pipeline, whilst ensuring excellent customer experience. Assisting the Head of Technical and internal resources, covering: SG-UK legal - Project-specific warranties & contracts. OSS accounts payable - customer invoicing in-line with payment-schedules. OSS purchasing - supplier invoices and invoice queries. Installer-partners - re: on-site installation, programme, logistics Training bodies - re: LGSF installer training-programme. Visiting building sites to offer technical advice and ensure correct system installation. What we're looking for: Minimum 4 years' demonstrable industry experience in Lightweight Steel Framing or similar industries. Wider technical understanding of the construction industry, particularly OSM, MMC and drylining/insulation. Strong commercial acumen and problem-solving skills are essential. Capable of adapting to new challenges and managing pressure situations and prioritising accordingly. Excellent and proven project management experience. Can easily demonstrate the ability to adjust communication style appropriate to audience with strong relationship building behaviours. Understanding and proven experience of customer relationships, journey and experience. Strong understanding of the Intrastack offering and any wrap around products such as dry lining and insulation. Direct sales, business development, construction management, and market development skills. Able to translate technical language into simple terms. Experience of CAD based drawing packages. Driving license. Applicant must be UK based. Knowledge of current building regulations. Knowledge of fire regulation requirements. A little bit more about us Are Pasquill and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Apr 19, 2024
Full time
Why do we need you? Are you someone who is passionate about working with Projects? At Intrastack , we are looking for a Technical Support Manager to work in our team on a remote basis. The Technical Support Manager is critical to the seamless and successful delivery of Intrastack construction projects, providing a constant project management resource from cradle-to-grave on our projects. In the role, you will be required to coordinate and facilitate Intrastack Lightweight Steel Framing projects thought their life span (from estimation through to on-site inspection). They will also assist the Estimating team, ensuring quotations are delivered accurately and in a timely manner. The role will require the applicant to be active in the technical and practical development of the Intrastack system, and in delivering an excellent customer experience at all customer contact points (internal & external). Intrastack are one of more than 30 exciting Saint-Gobain brands in the UK. As specialists in steel frame buildings, Intrastack offers the construction industry seamless solutions that are progressive, innovative, and efficient, whilst being cost-effective. This is a remote home working role however regular travel to different sites around the UK will be required. What you will be doing: Working closely with the Intrastack Head of Technical & Sales Support to support tenders and live projects. Providing technical support to construction project teams with regards to the Intrastack Lightweight Steel Framing System and all complimentary Saint Gobain Products such as Drylining and Insulation. Attending construction design team meetings to offer technical advice regarding the Intrastack system. Coordination of all associated resources (internal & external) to deliver successful steel framing projects. Coordinating with the estimating, technical project management, on-site contracts management resources, and internal administrative functions. Working alongside the Sales & Business Development team, supporting the development of the opportunity pipeline, whilst ensuring excellent customer experience. Assisting the Head of Technical and internal resources, covering: SG-UK legal - Project-specific warranties & contracts. OSS accounts payable - customer invoicing in-line with payment-schedules. OSS purchasing - supplier invoices and invoice queries. Installer-partners - re: on-site installation, programme, logistics Training bodies - re: LGSF installer training-programme. Visiting building sites to offer technical advice and ensure correct system installation. What we're looking for: Minimum 4 years' demonstrable industry experience in Lightweight Steel Framing or similar industries. Wider technical understanding of the construction industry, particularly OSM, MMC and drylining/insulation. Strong commercial acumen and problem-solving skills are essential. Capable of adapting to new challenges and managing pressure situations and prioritising accordingly. Excellent and proven project management experience. Can easily demonstrate the ability to adjust communication style appropriate to audience with strong relationship building behaviours. Understanding and proven experience of customer relationships, journey and experience. Strong understanding of the Intrastack offering and any wrap around products such as dry lining and insulation. Direct sales, business development, construction management, and market development skills. Able to translate technical language into simple terms. Experience of CAD based drawing packages. Driving license. Applicant must be UK based. Knowledge of current building regulations. Knowledge of fire regulation requirements. A little bit more about us Are Pasquill and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
ASSISTANT GENERAL MANAGER Our client is situated in the beautiful Waveney Valley on the Suffolk/Norfolk border, close to the market town of Diss. A family run business, they have been supplying fresh herbs and leafy salads for customers all over the UK since 2006. Due to continued success, they are now on the hunt for a hands-on Assistant General Manager to help support the day-to-day production. The Assistant General Manager is specifically accountable to the Head of Growing for: Production and Harvesting of Field Grown Crops To ensure that all Plant and Equipment to achieve the above is in good working order and is in safe condition Induction Training of All New Employees Staff familiarity and compliance with Health and Safety Notices and Operating Procedures In respect of the above, The Assistant General Manager is specifically responsible for: The completeness and accuracy of Growing Records ground work, planting or drilling, irrigation, fertilisation and crop protection The development of systems of production to reduce operational costs In the absence of the Growing Manager, the Assistant General Manager will undertake those tasks conducted on a daily basis by the Growing Manager : i.e. The overall Management (Co-ordination) of Growing and Harvesting Operations The creation of accurate Cropping plan and budgets to meet the requirements of the business and the development of techniques to ensure total cost effectiveness The responsibilities to undertake the necessary trial work to ensure crop range/operations techniques are continually developed and added to as appropriate The provision of weekly crop availability forecasts PA1 & 2 is essential for this role, along with full valid UK Driving Licence. If this opportunity sounds of interest to you, please get your application in via. this website without delay quoting ref: 5772IR Assistant General Manager 5772IR
Apr 19, 2024
Full time
ASSISTANT GENERAL MANAGER Our client is situated in the beautiful Waveney Valley on the Suffolk/Norfolk border, close to the market town of Diss. A family run business, they have been supplying fresh herbs and leafy salads for customers all over the UK since 2006. Due to continued success, they are now on the hunt for a hands-on Assistant General Manager to help support the day-to-day production. The Assistant General Manager is specifically accountable to the Head of Growing for: Production and Harvesting of Field Grown Crops To ensure that all Plant and Equipment to achieve the above is in good working order and is in safe condition Induction Training of All New Employees Staff familiarity and compliance with Health and Safety Notices and Operating Procedures In respect of the above, The Assistant General Manager is specifically responsible for: The completeness and accuracy of Growing Records ground work, planting or drilling, irrigation, fertilisation and crop protection The development of systems of production to reduce operational costs In the absence of the Growing Manager, the Assistant General Manager will undertake those tasks conducted on a daily basis by the Growing Manager : i.e. The overall Management (Co-ordination) of Growing and Harvesting Operations The creation of accurate Cropping plan and budgets to meet the requirements of the business and the development of techniques to ensure total cost effectiveness The responsibilities to undertake the necessary trial work to ensure crop range/operations techniques are continually developed and added to as appropriate The provision of weekly crop availability forecasts PA1 & 2 is essential for this role, along with full valid UK Driving Licence. If this opportunity sounds of interest to you, please get your application in via. this website without delay quoting ref: 5772IR Assistant General Manager 5772IR
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
Apr 19, 2024
Full time
We are hiring a Senior Staff Software Engineer/Principal Software Engineer for Databricks' Engineering team reporting to an Engineering Leader.You will be part of the Databricks engineering organization, working on one the most important products here within Databricks while working with teams that develop Databricks products and features for thousands of enterprises worldwide as well. As a software engineer, you will join as a founding member of our Berlin site (fully remote) but really as a founding team for our multi-year journey to achieve our Lakehouse vision. You will be involved in the entire development cycle and exemplify all core Databricks values (own-it, data decide, teamwork, customer-obsessed). Key Characteristics As an engineer at Databricks, you will build the next generation distributed data storage and processing systems that can outperform specialized SQL query engines in relational query performance, yet provide the expressiveness and programming abstractions to support diverse workloads ranging from ETL to data science. Job Description At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high value challenges that are central to their own missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. The Impact you will have: Solve real business needs at large scale by applying your software engineering. Deliver a highly scalable, available, and fault-tolerant engine processing hundreds of TB of data daily across thousands of customers Low level systems debugging, performance measurement & optimization on large production clusters. Build architecture design, influence product roadmap, and take ownership and responsibility over new projects. Introduce tools to allow greater automation and operability of services. Use your deep experience to help prevent and investigate production issues. Plan and lead complicated technical projects that work with several teams within the company. Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning. What we look for: 15+ years industry experience building and supporting large-scale distributed systems. Comfortable working towards a multi-year vision with incremental deliverables. Motivated by delivering customer value and impact. Strong foundation in algorithms and data structures and their real-world use cases. Experience driving company initiatives towards customer satisfaction. BS/MS/PhD in Computer Science or related majors, or equivalent experience. Comprehensive health coverage including medical, dental, and vision Equity awards Flexible time off Paid parental leave Family Planning Gym reimbursement Employee Assistance Program (EAP) Mental wellness resources About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA's to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday - Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Apr 19, 2024
Full time
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA's to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday - Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
City Plumbing are seeking a Digital Designer to be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.The Role: As a Digital Designer you will be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.Key Responsibilities Deliver Digital designs from concept through to prototype to meet requirements from across the business, recommending and creating best-in-class customer journeys across our customer & colleague-facing digital tools including websites and apps, using tools such as Figma.Attend and represent the Digital Design team at any relevant meetings to receive briefs, requirements and update on progress with presenting prototypes to stakeholders where needed. Ensure requirements are met and in line with expectations, amending where necessary.Ensure relevant, engaging journeys are created for both trade and retail customers to support City Plumbing, The Bathroom Showroom and our new propositional customer facing products, with an innovative approach.Collaborate with internal teams and third party agencies where applicable, to help execute our online Digital & UX/UI strategy.Collaborate with Product Owners and stakeholders in the Digital teams to ensure designs meet all requirements and that all work is delivered on schedule in accordance with sprint delivery timeframes.Responsible for maintaining high accessibility standards across customer journeys, whilst aligning with existing digital brand guidelines and maintaining online design systems where applicable.Apply a consistently high level of communication and knowledge of industry and UX/UI best practice, keeping up to date with digital trends, ensuring this is applied across all prototyping and designs delivered by the team.Share designs and UX/UI best practices with wider digital teams to ensure all end to end journeys are well thought through and customer and colleague feedback/ input is considered.This is primarily a hybrid-based role with visits to our office on an adhoc basis as required. You should be based in the UK and our Head Office is based in Crick, Northamptonshire.You: You'll live and breathe our digital-first ethos, with a proactive and "can-do" approach to Digital Design. You'll enjoy working collaboratively with the wider Digital & IT team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Previous experience and a Portfolio demonstrating your previous experience working within a Digital Designer or UX / UI role.Knowledge of how to use prototyping design software such as Figma.Team & Project Management experience such as Jira is beneficial.Knowledge of UX/UI best practices across eCommerce, Customer Profiling, and User Research.A team player who wants to collaborate and achieve best in class UX / UI design.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Building Products, Customer Journey, Digital Designer, Online Retail, Online Trading, Plumbing & Heating, Retail, UI Design, User Experience, User Design, UX / UI Optimisation, UX Design.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 19, 2024
Full time
City Plumbing are seeking a Digital Designer to be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.The Role: As a Digital Designer you will be responsible for owning and delivering the UX/UI required across all customer facing digital products including but not limited to Highbourne Group websites, apps and digital till.Key Responsibilities Deliver Digital designs from concept through to prototype to meet requirements from across the business, recommending and creating best-in-class customer journeys across our customer & colleague-facing digital tools including websites and apps, using tools such as Figma.Attend and represent the Digital Design team at any relevant meetings to receive briefs, requirements and update on progress with presenting prototypes to stakeholders where needed. Ensure requirements are met and in line with expectations, amending where necessary.Ensure relevant, engaging journeys are created for both trade and retail customers to support City Plumbing, The Bathroom Showroom and our new propositional customer facing products, with an innovative approach.Collaborate with internal teams and third party agencies where applicable, to help execute our online Digital & UX/UI strategy.Collaborate with Product Owners and stakeholders in the Digital teams to ensure designs meet all requirements and that all work is delivered on schedule in accordance with sprint delivery timeframes.Responsible for maintaining high accessibility standards across customer journeys, whilst aligning with existing digital brand guidelines and maintaining online design systems where applicable.Apply a consistently high level of communication and knowledge of industry and UX/UI best practice, keeping up to date with digital trends, ensuring this is applied across all prototyping and designs delivered by the team.Share designs and UX/UI best practices with wider digital teams to ensure all end to end journeys are well thought through and customer and colleague feedback/ input is considered.This is primarily a hybrid-based role with visits to our office on an adhoc basis as required. You should be based in the UK and our Head Office is based in Crick, Northamptonshire.You: You'll live and breathe our digital-first ethos, with a proactive and "can-do" approach to Digital Design. You'll enjoy working collaboratively with the wider Digital & IT team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Previous experience and a Portfolio demonstrating your previous experience working within a Digital Designer or UX / UI role.Knowledge of how to use prototyping design software such as Figma.Team & Project Management experience such as Jira is beneficial.Knowledge of UX/UI best practices across eCommerce, Customer Profiling, and User Research.A team player who wants to collaborate and achieve best in class UX / UI design.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Building Products, Customer Journey, Digital Designer, Online Retail, Online Trading, Plumbing & Heating, Retail, UI Design, User Experience, User Design, UX / UI Optimisation, UX Design.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
IT Manager Glasgow/Hybrid £40,000 - £50,000 Are you an experienced IT Manager looking to lead technology initiatives for a prominent company in Glasgow? We are actively seeking a talented individual to spearhead IT strategies, drive innovation, and contribute to the success of a leading financial organization. Day-to-Day: Leading and managing the IT team to ensure the efficient operation of systems. Collaborating with key stakeholders to align IT strategies with overall business objectives. Managing and optimizing IT infrastructure, ensuring reliability and security. Spearheading technology projects and initiatives from concept to completion. Tech Stack: Active Directory Office 365 Windows Server Networking (Routers/Switches) Mobile Device Management Hardware support Benefits: 35 Days of paid annual leave Professional development opportunities with support for certifications. A collaborative and inclusive workplace culture. Health and wellness initiatives. Pension scheme and additional perks. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
IT Manager Glasgow/Hybrid £40,000 - £50,000 Are you an experienced IT Manager looking to lead technology initiatives for a prominent company in Glasgow? We are actively seeking a talented individual to spearhead IT strategies, drive innovation, and contribute to the success of a leading financial organization. Day-to-Day: Leading and managing the IT team to ensure the efficient operation of systems. Collaborating with key stakeholders to align IT strategies with overall business objectives. Managing and optimizing IT infrastructure, ensuring reliability and security. Spearheading technology projects and initiatives from concept to completion. Tech Stack: Active Directory Office 365 Windows Server Networking (Routers/Switches) Mobile Device Management Hardware support Benefits: 35 Days of paid annual leave Professional development opportunities with support for certifications. A collaborative and inclusive workplace culture. Health and wellness initiatives. Pension scheme and additional perks. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0141. 674. 8511. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
ICT Business Partner Location: Greater Manchester Salary: £37,993 - £40,139 per annum The Vacancy 35 hours per week, Mondays to Fridays Closing date: 24 th April 2024 Interviews: 3rd May 2024 At MSV Housing we're committed to making sure our customers have good quality safe homes and all our staff are key to making this happen. Due to continued growth, we are looking to recruit an ICT Business Partner with good communication, technical knowledge and problem-solving skills to join our established team. Our key focus is to align our group housing management system and core business applications and processes to improve customer outcomes and data management. This is a new position reporting to our Lead ICT Business Partner. Our ICT Business Partner will work collaboratively with assigned key business areas to align systems and processes to provide effective and efficient ways of working identifying areas of improvement and ensure delivery and implementation of successful projects. What will our ICT Business Partner do; With good communication skills our ICT Business Partner will build effective relationships with key stakeholders in the business providing sound technical knowledge and advise to improve processes and data collection. Assisting with implementation of changes to the day-to-day administration of our housing management system, mobile applications and other core business applications. Working collaboratively within the wider ICT Team, utilising a sound technical knowledge and a problematic approach to provide support to the ICT Service Delivery team regarding incidents with our housing management system. Our ICT Business Partner assist in the delivery of testing new or upgrade application modules seeking appropriate user acceptance, applying security and patch updates in line with our schedules/ industry standards and creation of user documentation for new systems and completing regular reviews for any application updates / changes. This is an exciting role where the successful candidate can make a significate difference to the service we offer our customers. What we are looking for; ICT related qualification or relevant experience of working in an IT and Applications role Experience of providing 1st Line application support Experience of implementing ICT projects and change tasks, to assist in the delivery of a number of key changes and projects in the months / years ahead. Experience of providing good customer service with problem solving skills. Good communication skills with the ability to relate with members of staff and outside organisations at all levels. Commercial awareness to understand business processes and interpret customer requirements, keeping abreast and able to advise on changes in technology. We offer a range of great benefits including: Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. Interviews are scheduled to take place on 3rd May 2024 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.
Apr 19, 2024
Full time
ICT Business Partner Location: Greater Manchester Salary: £37,993 - £40,139 per annum The Vacancy 35 hours per week, Mondays to Fridays Closing date: 24 th April 2024 Interviews: 3rd May 2024 At MSV Housing we're committed to making sure our customers have good quality safe homes and all our staff are key to making this happen. Due to continued growth, we are looking to recruit an ICT Business Partner with good communication, technical knowledge and problem-solving skills to join our established team. Our key focus is to align our group housing management system and core business applications and processes to improve customer outcomes and data management. This is a new position reporting to our Lead ICT Business Partner. Our ICT Business Partner will work collaboratively with assigned key business areas to align systems and processes to provide effective and efficient ways of working identifying areas of improvement and ensure delivery and implementation of successful projects. What will our ICT Business Partner do; With good communication skills our ICT Business Partner will build effective relationships with key stakeholders in the business providing sound technical knowledge and advise to improve processes and data collection. Assisting with implementation of changes to the day-to-day administration of our housing management system, mobile applications and other core business applications. Working collaboratively within the wider ICT Team, utilising a sound technical knowledge and a problematic approach to provide support to the ICT Service Delivery team regarding incidents with our housing management system. Our ICT Business Partner assist in the delivery of testing new or upgrade application modules seeking appropriate user acceptance, applying security and patch updates in line with our schedules/ industry standards and creation of user documentation for new systems and completing regular reviews for any application updates / changes. This is an exciting role where the successful candidate can make a significate difference to the service we offer our customers. What we are looking for; ICT related qualification or relevant experience of working in an IT and Applications role Experience of providing 1st Line application support Experience of implementing ICT projects and change tasks, to assist in the delivery of a number of key changes and projects in the months / years ahead. Experience of providing good customer service with problem solving skills. Good communication skills with the ability to relate with members of staff and outside organisations at all levels. Commercial awareness to understand business processes and interpret customer requirements, keeping abreast and able to advise on changes in technology. We offer a range of great benefits including: Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. Interviews are scheduled to take place on 3rd May 2024 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Apr 19, 2024
Full time
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Personal Lines Insurance Adviser Location: Somerton Salary: Negotiable Overview Higos Insurance Services (part of Brown & Brown Europe) are currently looking for a Personal Lines Insurance Adviser to join the successful and experienced team based out of the Somerton Head Office location. Higos prides itself on being a market leading regional broker with a strong reputation of service gathered from over 30 years' and operating from multiple office locations across the South West. The Personal Lines Insurance Adviser is central to the local region and alongside the team will deal with all sizes including more technical personal insurances. Access to various, sometimes unique market wordings and online underwriting systems will give you a strong position in finding the most appropriate insurances to suit clients demands and needs. The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements. This is a long term and progressive opportunity with a stable and reputable broker. You will need insurance underwriting or broking knowledge from either another broker or financial services company. If you are keen on working in a professional, friendly and happy environment this position will suit you. The day to day : Meet and deliver against agreed Renewal Retention or New Business Targets , contributing towards the teams overall targets & KPI's Ensure you carry out thorough pre renewal reviews and with your clients annually. Conduct a full market review for your client and offer the most suitable policy and product. Invite all Personal Lines polices within good time, in line with our Higos operational guidance of 21 days prior to the renewal date. Ensure polices are renewed, on or before the renewal date. Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to. Manage and prioritise your Tasks are kept up to date and not overdue Identify and discuss with your clients cross sell opportunities Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time. Adherence to our Training & Competency scheme and pass audits. Keep Up to date with Continuous Professional Development Plan (CPD) As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives. What's on offer: Negotiable basic salary + bonus Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Knowledge of Personal Lines Insurance covering either Motor and or Household risks Insurance experience of handling new enquiries, renewals and mid-term adjustments Good knowledge of the Personal Lines Market place Ability to identify the best policy to meet clients' needs Ability to take responsibility for own performance Strong verbal and written communication Wider about us: Higos Insurance Services are part of Brown & Brown Europe who aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers, investors and our people. We acquire and develop businesses with the velocity of a start-up with a focused, straight talking, professional and accountable leadership who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. With a federated group of businesses, we can offer a diversity of experience and with our overarching mission we can ensure the success of our people and business.
Apr 19, 2024
Full time
Personal Lines Insurance Adviser Location: Somerton Salary: Negotiable Overview Higos Insurance Services (part of Brown & Brown Europe) are currently looking for a Personal Lines Insurance Adviser to join the successful and experienced team based out of the Somerton Head Office location. Higos prides itself on being a market leading regional broker with a strong reputation of service gathered from over 30 years' and operating from multiple office locations across the South West. The Personal Lines Insurance Adviser is central to the local region and alongside the team will deal with all sizes including more technical personal insurances. Access to various, sometimes unique market wordings and online underwriting systems will give you a strong position in finding the most appropriate insurances to suit clients demands and needs. The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements. This is a long term and progressive opportunity with a stable and reputable broker. You will need insurance underwriting or broking knowledge from either another broker or financial services company. If you are keen on working in a professional, friendly and happy environment this position will suit you. The day to day : Meet and deliver against agreed Renewal Retention or New Business Targets , contributing towards the teams overall targets & KPI's Ensure you carry out thorough pre renewal reviews and with your clients annually. Conduct a full market review for your client and offer the most suitable policy and product. Invite all Personal Lines polices within good time, in line with our Higos operational guidance of 21 days prior to the renewal date. Ensure polices are renewed, on or before the renewal date. Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to. Manage and prioritise your Tasks are kept up to date and not overdue Identify and discuss with your clients cross sell opportunities Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time. Adherence to our Training & Competency scheme and pass audits. Keep Up to date with Continuous Professional Development Plan (CPD) As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives. What's on offer: Negotiable basic salary + bonus Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Knowledge of Personal Lines Insurance covering either Motor and or Household risks Insurance experience of handling new enquiries, renewals and mid-term adjustments Good knowledge of the Personal Lines Market place Ability to identify the best policy to meet clients' needs Ability to take responsibility for own performance Strong verbal and written communication Wider about us: Higos Insurance Services are part of Brown & Brown Europe who aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers, investors and our people. We acquire and develop businesses with the velocity of a start-up with a focused, straight talking, professional and accountable leadership who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. With a federated group of businesses, we can offer a diversity of experience and with our overarching mission we can ensure the success of our people and business.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The AWE Security team has a vital role in support of the most important mission - to protect AWE s information and assets providing greater education and awareness, application of procedures and assurance. This is a role where you can directly contribute to building the future of national security, s upport the programme to maintain the highest levels of security. The Enterprise Applications team at AWE are looking to hire a Senior Applications Consultant who will be responsible for the delivery and support of the existing Workday Payroll solution. Location - Reading area Salary - £45,100 - £65,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Understand from the business (working with Directors, Programme Managers, Resource Managers and Process Owners etc.) what information they require to deliver their requirements. Using expertise in the Application Platform and in how it supports business process, proposes technical solutions (seeking to exploit existing tools and technologies). To provide business analysis services (requirements gathering, process design and improvement) and business change services in support of CIO projects, tasks and services. Produces effective work plans and documentation to support the team through development and upgrades. Maintain a full understanding of the functional configuration of the application to be able to provide business support and troubleshooting of errors. Acts as the leading functional expert for business capability within their specific functional area. Providing practical assistance and expert advice in all aspects of Application Functionality. Maintain an understanding of the data flows within and between applications to provide support to end to end business processes. Assessing safety and security implications of the information delivered through the application across the business and ensuring appropriate action is taken. Proactive identification of opportunities for developing application capability across the business. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Work with the business sponsors and key users to understand and develop business processes and produce plans for implementation of changes to Workday. Provide problem diagnosis for the Workday Payroll module. Work effectively with Workday and support partners to resolve issues. Participate in scoping and testing activities for changes and upgrades, particularly the bi-annual feature releases. Liaise with Helpdesk, suppliers and other consultants. Support the business in the design of new processes and changes to existing processes. Maintain configuration baseline documentation. Support end user activities at key times e.g. Year end. To ensure that adequate assurance procedures are applied to the work undertaken so that the high standards of safety appropriate to a nuclear licensed site are achieved during the project period and that the required standards of reliability and safety performance of the constituent systems are achieved in the deliverables. Take an active role in the implementation of Company/Local Procedures and Systems of Work to safeguard People, Quality, Security and the Environment including compliance with the requirements of current legislation. Ensuring the understanding and application of responsibilities with regard to the Company s Environment, Health, Safety, Security and Quality Standards. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: Good business knowledge of the Workday Payroll & HCM functional area and role. Proven experience configuring within Workday Payroll. Strong understanding of the Payroll business environment and constraints to add value through the definition and delivery of information available from the Workday Payroll module. Good understanding of Data Protection Act requirements. Able to build knowledge and train internal team on Workday Payroll capabilities. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 19, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The AWE Security team has a vital role in support of the most important mission - to protect AWE s information and assets providing greater education and awareness, application of procedures and assurance. This is a role where you can directly contribute to building the future of national security, s upport the programme to maintain the highest levels of security. The Enterprise Applications team at AWE are looking to hire a Senior Applications Consultant who will be responsible for the delivery and support of the existing Workday Payroll solution. Location - Reading area Salary - £45,100 - £65,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Understand from the business (working with Directors, Programme Managers, Resource Managers and Process Owners etc.) what information they require to deliver their requirements. Using expertise in the Application Platform and in how it supports business process, proposes technical solutions (seeking to exploit existing tools and technologies). To provide business analysis services (requirements gathering, process design and improvement) and business change services in support of CIO projects, tasks and services. Produces effective work plans and documentation to support the team through development and upgrades. Maintain a full understanding of the functional configuration of the application to be able to provide business support and troubleshooting of errors. Acts as the leading functional expert for business capability within their specific functional area. Providing practical assistance and expert advice in all aspects of Application Functionality. Maintain an understanding of the data flows within and between applications to provide support to end to end business processes. Assessing safety and security implications of the information delivered through the application across the business and ensuring appropriate action is taken. Proactive identification of opportunities for developing application capability across the business. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Work with the business sponsors and key users to understand and develop business processes and produce plans for implementation of changes to Workday. Provide problem diagnosis for the Workday Payroll module. Work effectively with Workday and support partners to resolve issues. Participate in scoping and testing activities for changes and upgrades, particularly the bi-annual feature releases. Liaise with Helpdesk, suppliers and other consultants. Support the business in the design of new processes and changes to existing processes. Maintain configuration baseline documentation. Support end user activities at key times e.g. Year end. To ensure that adequate assurance procedures are applied to the work undertaken so that the high standards of safety appropriate to a nuclear licensed site are achieved during the project period and that the required standards of reliability and safety performance of the constituent systems are achieved in the deliverables. Take an active role in the implementation of Company/Local Procedures and Systems of Work to safeguard People, Quality, Security and the Environment including compliance with the requirements of current legislation. Ensuring the understanding and application of responsibilities with regard to the Company s Environment, Health, Safety, Security and Quality Standards. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: Good business knowledge of the Workday Payroll & HCM functional area and role. Proven experience configuring within Workday Payroll. Strong understanding of the Payroll business environment and constraints to add value through the definition and delivery of information available from the Workday Payroll module. Good understanding of Data Protection Act requirements. Able to build knowledge and train internal team on Workday Payroll capabilities. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
JOB DESCRIPTION About the Team Reporting into the Next and TP Support Manager , you'll be working in a team of 11 with the ultimate goal of ensuring we resolve IT issues for users around the business in a timely manner and all tasks are completed accurately, on time and in line with our standard operating procedures. You will ensure the best service is provided at all times and all calls are prioritised/ resolved within a set SLA. About the Role You'll be handling queries and raising incidents from all areas of the business including Head Office, Warehouse, Online and Stores. You will provide 1st line system support for hardware and software issues. You will be expected to use different skills and experience to handle all types of queries in this fast paced team whilst keeping abreast of new systems/software developments around the business. You will need to ensure that the best services are provided at all times and ensure all calls are prioritised and resolved within a reasonable time frame. In this role, you will log all contact types into ServiceNow and ensure all incidents are kept up to date as well as escalating more complex queries to our 2nd/3rd line support teams. You will get to work with 3rd party companies and other key stakeholders across the business as another large part of this role is to keep the various teams in IT updated and aware of any issues. You will also be responsible for highlighting common trends and issues. You will need to provide excellent customer service as you will be speaking to all levels of management as part of the role. Keeping users up to date with progress of incidents is paramount in this role, as is promoting the department in a professional manner and taking ownership of user queries. This role consists of full time hours and requires in-office working for each shift due to the nature of the systems we use. The hours for the role are as below: Shift time: Monday - Wednesday 9am - 5pm Thursday - 9am - 3:45pm Friday and Saturday - OFF Sunday - 8am to 5pm Criteria Able to speak, read and write English at a level that enables you to complete your role, for example, to understand instructions and communicate effectively with stakeholders and/or other team members Experienced in effectively working in a collaborative manner in a large scale, fast paced environment within a multifunctional technical team To have worked in a previous IT support role is advantageous, but not essential. Flexibility when it comes to shifts/overtime and adaptable to changes forced by business needs Excellent telephone manner and communication skills - both written and oral Good command of the English Language including grammar and spelling Experience using call logging software is advantageous, but not essential Ability to prioritise and work within tight deadlines Previous Customer Services/Call Centre/Helpdesk experience is required Have experience using GSuite, Active Directory, Citrix is preferred Be committed and flexible with great attention to detail Enjoy challenges and have the ability to work on your own initiative and as part of a team Be enthusiastic and willing to learn new skills whilst having a responsible attitude Business awareness specifically relating to Next is advantageous An understanding of IT terminology ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Apr 19, 2024
Full time
JOB DESCRIPTION About the Team Reporting into the Next and TP Support Manager , you'll be working in a team of 11 with the ultimate goal of ensuring we resolve IT issues for users around the business in a timely manner and all tasks are completed accurately, on time and in line with our standard operating procedures. You will ensure the best service is provided at all times and all calls are prioritised/ resolved within a set SLA. About the Role You'll be handling queries and raising incidents from all areas of the business including Head Office, Warehouse, Online and Stores. You will provide 1st line system support for hardware and software issues. You will be expected to use different skills and experience to handle all types of queries in this fast paced team whilst keeping abreast of new systems/software developments around the business. You will need to ensure that the best services are provided at all times and ensure all calls are prioritised and resolved within a reasonable time frame. In this role, you will log all contact types into ServiceNow and ensure all incidents are kept up to date as well as escalating more complex queries to our 2nd/3rd line support teams. You will get to work with 3rd party companies and other key stakeholders across the business as another large part of this role is to keep the various teams in IT updated and aware of any issues. You will also be responsible for highlighting common trends and issues. You will need to provide excellent customer service as you will be speaking to all levels of management as part of the role. Keeping users up to date with progress of incidents is paramount in this role, as is promoting the department in a professional manner and taking ownership of user queries. This role consists of full time hours and requires in-office working for each shift due to the nature of the systems we use. The hours for the role are as below: Shift time: Monday - Wednesday 9am - 5pm Thursday - 9am - 3:45pm Friday and Saturday - OFF Sunday - 8am to 5pm Criteria Able to speak, read and write English at a level that enables you to complete your role, for example, to understand instructions and communicate effectively with stakeholders and/or other team members Experienced in effectively working in a collaborative manner in a large scale, fast paced environment within a multifunctional technical team To have worked in a previous IT support role is advantageous, but not essential. Flexibility when it comes to shifts/overtime and adaptable to changes forced by business needs Excellent telephone manner and communication skills - both written and oral Good command of the English Language including grammar and spelling Experience using call logging software is advantageous, but not essential Ability to prioritise and work within tight deadlines Previous Customer Services/Call Centre/Helpdesk experience is required Have experience using GSuite, Active Directory, Citrix is preferred Be committed and flexible with great attention to detail Enjoy challenges and have the ability to work on your own initiative and as part of a team Be enthusiastic and willing to learn new skills whilst having a responsible attitude Business awareness specifically relating to Next is advantageous An understanding of IT terminology ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
JOB DESCRIPTION The successful candidate will perform a mixture of operational and development activities supporting Next's Retail Estate About the Team Working in a team of 5, you will be supporting both our head office and multi-site IT estate that in turn service our 700+ retail stores. About the Role In this role, you will work with a variety of on-premise technologies that are used to ensure our retail stores and their wider business functions operate correctly and optimally. You'll get involved with the estate-wide deployment of our in-house developed retail software, provide third-line infrastructure support to our retail systems and deliver IT and business driven projects. As Next IT continues its journey into Cloud and hybrid solutions, you will progressively assist future activities that look to understand and utilise the Microsoft Azure cloud. Operational activities include proactive system monitoring, incident management and resolution, change/problem/request management, disaster recovery, capacity management and software deployments. Development activities include delivery of new infrastructure platforms and solutions that meet Next's business and security requirements. You will use a combination of physical, virtualised and cloud platforms to design, build and deploy infrastructure and supporting systems. Maintain all documentation for our systems ensuring they are up to date, incorporating standard processes, maintenance and DR. There are flexible working options available with this role, including home working Essential Criteria Experience of supporting a multi-site enterprise IT environment and providing third line support of servers, workstations and peripherals. A track record in developing, implementing and maintaining a resilient Windows Server infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP. Windows Failover Clustering experience. PowerShell scripting knowledge and scripted automation experience. Internet Information Services (IIS). SQL Server O/S build, software deployment and security patching using Microsoft SCCM Proactive system monitoring using Microsoft SCOM. Experience of managing Android based devices using MDM software. Experience of developing and supporting Microsoft Hyper-V clusters. Experience of IT change management and configuration management processes. A strong technical background Talent for solving problems Ability to plan and prioritise a busy workload Desirable Criteria Industry recognised qualifications such as MCP, MCSE. Experience of Microsoft Azure cloud technologies. Experience of SureMDM Mobile Device Management. Cisco Meraki Cloud Networking experience. HP/Dell Server Hardware Experience. Experience of IT estates in a retail environment. An understanding of Agile software development methodologies. Project management & planning principles. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Apr 19, 2024
Full time
JOB DESCRIPTION The successful candidate will perform a mixture of operational and development activities supporting Next's Retail Estate About the Team Working in a team of 5, you will be supporting both our head office and multi-site IT estate that in turn service our 700+ retail stores. About the Role In this role, you will work with a variety of on-premise technologies that are used to ensure our retail stores and their wider business functions operate correctly and optimally. You'll get involved with the estate-wide deployment of our in-house developed retail software, provide third-line infrastructure support to our retail systems and deliver IT and business driven projects. As Next IT continues its journey into Cloud and hybrid solutions, you will progressively assist future activities that look to understand and utilise the Microsoft Azure cloud. Operational activities include proactive system monitoring, incident management and resolution, change/problem/request management, disaster recovery, capacity management and software deployments. Development activities include delivery of new infrastructure platforms and solutions that meet Next's business and security requirements. You will use a combination of physical, virtualised and cloud platforms to design, build and deploy infrastructure and supporting systems. Maintain all documentation for our systems ensuring they are up to date, incorporating standard processes, maintenance and DR. There are flexible working options available with this role, including home working Essential Criteria Experience of supporting a multi-site enterprise IT environment and providing third line support of servers, workstations and peripherals. A track record in developing, implementing and maintaining a resilient Windows Server infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP. Windows Failover Clustering experience. PowerShell scripting knowledge and scripted automation experience. Internet Information Services (IIS). SQL Server O/S build, software deployment and security patching using Microsoft SCCM Proactive system monitoring using Microsoft SCOM. Experience of managing Android based devices using MDM software. Experience of developing and supporting Microsoft Hyper-V clusters. Experience of IT change management and configuration management processes. A strong technical background Talent for solving problems Ability to plan and prioritise a busy workload Desirable Criteria Industry recognised qualifications such as MCP, MCSE. Experience of Microsoft Azure cloud technologies. Experience of SureMDM Mobile Device Management. Cisco Meraki Cloud Networking experience. HP/Dell Server Hardware Experience. Experience of IT estates in a retail environment. An understanding of Agile software development methodologies. Project management & planning principles. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.