IT Asset Team Leader - Hybrid, Glasgow Salary - Up to £48,000 plus bonus Head Resourcing is looking for an experienced IT Asset Team Leader to join a facilities management company in Glasgow. Revenues with this client have grown significantly to now over £2 billion as they work to provide services to some of the world's biggest clients. This is a hybrid role with working from the office near Glasgow 2-3 times per week. The IT Asset Team Leader will lead the Asset Team and hold responsibility for the daily management of software and technology-related hardware within the organisation together with associated asset cost management. This includes planning, monitoring, and recording software license and hardware assets to ensure compliance with supplier contracts. The individual will work alongside other IT & business leaders to develop and implement procedures for tracking company assets and costs to oversee quality control throughout their lifecycles. The IT Asset Team Leader will also assist in supporting procurement strategies as required to optimise technology spend across the organisation. PRINCIPAL TASKS AND RESPONSIBILITIES IT Asset Management Support the management and maintenance of technology-based contracts and IT Suppliers. Ongoing proactive financial/budget and operational management of Microsoft agreements and licenses including M365, server and client applications. Maintain and enhance processes, procedures and systems for tracking and analysing services, software, hardware, and equipment from requisition through retirement. Manage key local managed service providers, including regular supplier service & performance management. Stakeholder engagement and relationship building at all business levels. Account for the local IT assets utilising tools to manage all assets within the organisation and affiliated UK companies. Develop and coach as needed for use by department level staff to maintain inventory. Manage, record and track acquisition of assets from planning through deployment. Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information. Update and develop written plans, policies, and procedures to document processes to support the asset management lifecycle. Conduct regular inventory audits and develop process and procedures to ensure accuracy. Develop and implement eWaste policies and procedures. IT Asset Procurement Management Proven ability to translate business requirements into manageable solutions. Strong analytical and problem-solving skills; resourceful and capable of working in the abstract, with the ability to understand multiple facets of complex technologies. Effective facilitator of technical / process decisions; comfortable with working through ambiguous initiatives to develop effective solutions. Excellent written, presentation, and verbal communication skills with experience communicating complex, technical concepts to all levels. Solid relationship management skills interacting horizontally and vertically across organisations. Ability to effectively prioritise and execute tasks in high-pressure environment. Exceptional customer service orientation. KEY RESULT AREAS IT asset deliveries (cost, quality, functionality, customer satisfaction). IT asset management methods, processes and governance. IT asset & procurement management and resource utilisation. IT asset team leadership and team member capability growth. SKILLS/EXPERIENCE Knowledge of evaluating, recommending and selecting managing technology partners. Experience of managing technology partners and their services / solutions. Working knowledge of the following technologies: cloud compute, collaboration, database, data protection, device management, network, comms & telephony, operating systems, storage and virtualisation. Experience in scoping, planning and managing complex and concurrent activities. Experience with business requirements gathering and analysis. Understanding of information processing principles and practices. ESSENTIAL CRITERIA SAM practitioner. Experience of working in a Microsoft 365 environment. Service Desk Call Logging Applications. End to end project lifecycle experience. Managing 3rd parties/ Suppliers. Strong concise communicator with the ability to convert technical instructions into manageable conversation. Pragmatic and flexible approach. Ability to work to tight time scales. DESIRABLE CRITERIA Project engagement and delivery lifecycle incl. discovery, initiation, RPI/RFP, MSA and SoW sign-off. Microsoft Azure cloud transformation & services awareness. Experience of green field deployments and in-place upgrade projects. Report preparation and delivery for Senior business roles e.g. Directors. ITIL. Practical experience of formal Change & Release Management Processes. Workshop facilitation. Experience in matrix-managing multi-disciplinary teams. If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to
Apr 19, 2024
Full time
IT Asset Team Leader - Hybrid, Glasgow Salary - Up to £48,000 plus bonus Head Resourcing is looking for an experienced IT Asset Team Leader to join a facilities management company in Glasgow. Revenues with this client have grown significantly to now over £2 billion as they work to provide services to some of the world's biggest clients. This is a hybrid role with working from the office near Glasgow 2-3 times per week. The IT Asset Team Leader will lead the Asset Team and hold responsibility for the daily management of software and technology-related hardware within the organisation together with associated asset cost management. This includes planning, monitoring, and recording software license and hardware assets to ensure compliance with supplier contracts. The individual will work alongside other IT & business leaders to develop and implement procedures for tracking company assets and costs to oversee quality control throughout their lifecycles. The IT Asset Team Leader will also assist in supporting procurement strategies as required to optimise technology spend across the organisation. PRINCIPAL TASKS AND RESPONSIBILITIES IT Asset Management Support the management and maintenance of technology-based contracts and IT Suppliers. Ongoing proactive financial/budget and operational management of Microsoft agreements and licenses including M365, server and client applications. Maintain and enhance processes, procedures and systems for tracking and analysing services, software, hardware, and equipment from requisition through retirement. Manage key local managed service providers, including regular supplier service & performance management. Stakeholder engagement and relationship building at all business levels. Account for the local IT assets utilising tools to manage all assets within the organisation and affiliated UK companies. Develop and coach as needed for use by department level staff to maintain inventory. Manage, record and track acquisition of assets from planning through deployment. Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information. Update and develop written plans, policies, and procedures to document processes to support the asset management lifecycle. Conduct regular inventory audits and develop process and procedures to ensure accuracy. Develop and implement eWaste policies and procedures. IT Asset Procurement Management Proven ability to translate business requirements into manageable solutions. Strong analytical and problem-solving skills; resourceful and capable of working in the abstract, with the ability to understand multiple facets of complex technologies. Effective facilitator of technical / process decisions; comfortable with working through ambiguous initiatives to develop effective solutions. Excellent written, presentation, and verbal communication skills with experience communicating complex, technical concepts to all levels. Solid relationship management skills interacting horizontally and vertically across organisations. Ability to effectively prioritise and execute tasks in high-pressure environment. Exceptional customer service orientation. KEY RESULT AREAS IT asset deliveries (cost, quality, functionality, customer satisfaction). IT asset management methods, processes and governance. IT asset & procurement management and resource utilisation. IT asset team leadership and team member capability growth. SKILLS/EXPERIENCE Knowledge of evaluating, recommending and selecting managing technology partners. Experience of managing technology partners and their services / solutions. Working knowledge of the following technologies: cloud compute, collaboration, database, data protection, device management, network, comms & telephony, operating systems, storage and virtualisation. Experience in scoping, planning and managing complex and concurrent activities. Experience with business requirements gathering and analysis. Understanding of information processing principles and practices. ESSENTIAL CRITERIA SAM practitioner. Experience of working in a Microsoft 365 environment. Service Desk Call Logging Applications. End to end project lifecycle experience. Managing 3rd parties/ Suppliers. Strong concise communicator with the ability to convert technical instructions into manageable conversation. Pragmatic and flexible approach. Ability to work to tight time scales. DESIRABLE CRITERIA Project engagement and delivery lifecycle incl. discovery, initiation, RPI/RFP, MSA and SoW sign-off. Microsoft Azure cloud transformation & services awareness. Experience of green field deployments and in-place upgrade projects. Report preparation and delivery for Senior business roles e.g. Directors. ITIL. Practical experience of formal Change & Release Management Processes. Workshop facilitation. Experience in matrix-managing multi-disciplinary teams. If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: London Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Apr 19, 2024
Full time
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: London Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
Apr 19, 2024
Full time
Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe. Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart. When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees. Meet the team behind this journey At DeepL, we're embarking on an exciting adventure to build out our People & Culture team to match our ambitious growth plans and at the heart of this journey is our People Partnering team. As the Head of People Partnering, you will lead a team of People Partners globally, aswell as acting as a People Partner to senior stakeholders. You will also lead the implementation of the People & Culture strategy across the company, bringing to life our mission of being strategic partners that create world-class experiences. Your responsibilities Responsible for leading and developing our People Partnering function at DeepL, demonstrating the importance and strategic impact this function can bring to the company Be a trusted and strategic partner to our senior stakeholders proactively partnering with them to contribute to the leadership and strategic direction of the company You will play a key role in developing the People & Culture strategy to deliver impact, drive change, implement new initiatives, that enable the strategic agenda for the company Lead the implementation and facilitation of the employee lifecycle strategy, supporting the business to build a high performing and continuous improvement culture Coach and lead Global HR policy interpretation and where needed ER and its application Partner with our CoE teams with proactive feedback that enhances the impact and delivery of our programs, that improve our KPI's and people metrics (such as: engagement, absence, retention, internal development, recruitment and productivity) to constantly improve our operating model Lead our workforce planning agenda to gain visibility and control of headcount reporting, in partnership with People Ops and Finance What we offer Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally Annual learning budget : because we never stop learning, we've set up an annual budget for your professional development-pick a learning path which contributes to your career development and we'll back you up Qualities we look for Extended experience of business partnering, in a fast-paced, high change, scale up environment Influential business partner with the ability to work closely with senior management and key stakeholders across our business to inspire, influence, and shape the future Strong people management skills, ability to coach and get the best from others Role model our Values and have an appetite for developing company culture Demonstrate commercial awareness, strong understanding of business acumen to maximise influence Collaborative, able to partner with centres of excellence to develop and implement initiatives that develop capability, talent identification and culture Strong decision making and ability to lead projects and change programs at a company level Demonstrate the capability to self-prioritise and manage a complex and changing workload with the ability to meet changing and varying deadlines Excellent communication, interpersonal and relationship building skills If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! Please make sure to send your application in English.
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Apr 19, 2024
Full time
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Sygnature Discovery has appointed Louisa Jordison as CFO. Jordison joined Sygnature Discovery in 2019 as Director of Strategic Planning, and enters the company's boardroom following more than a decade in Deloitte's corporate finance advisory team and a position as Senior Strategic Planning Manager at Experian. She will replace Victoria Tabiner, who is stepping down after 10 years at Sygnature. Dr Simon Hirst, CEO and founder of Sygnature Discovery, said: "Louisa has an incredibly strong finance background and will bring a wealth of experience to the role of CFO. "Louisa's appointment comes at an exciting time for our business as we develop relationships with customers new and old in our key US, UK, European and Asian markets. Louisa Jordison, CFO at Sygnature Discovery, said: "I am looking forward to working with the board, my team and all colleagues in my new capacity. "This is a fantastic place to work and home to real scientific innovation, so there are plenty of brilliant opportunities ahead of us." Earlier this year, the company opened an office in South San Francisco and hired Dr David Lustig as VP of Business Development for North America to spearhead its expansion across the Atlantic.
Apr 19, 2024
Full time
Sygnature Discovery has appointed Louisa Jordison as CFO. Jordison joined Sygnature Discovery in 2019 as Director of Strategic Planning, and enters the company's boardroom following more than a decade in Deloitte's corporate finance advisory team and a position as Senior Strategic Planning Manager at Experian. She will replace Victoria Tabiner, who is stepping down after 10 years at Sygnature. Dr Simon Hirst, CEO and founder of Sygnature Discovery, said: "Louisa has an incredibly strong finance background and will bring a wealth of experience to the role of CFO. "Louisa's appointment comes at an exciting time for our business as we develop relationships with customers new and old in our key US, UK, European and Asian markets. Louisa Jordison, CFO at Sygnature Discovery, said: "I am looking forward to working with the board, my team and all colleagues in my new capacity. "This is a fantastic place to work and home to real scientific innovation, so there are plenty of brilliant opportunities ahead of us." Earlier this year, the company opened an office in South San Francisco and hired Dr David Lustig as VP of Business Development for North America to spearhead its expansion across the Atlantic.
Company: ACS Investment Holdings Location: Office/ Hybrid (Barnet) Job type: Part-time (8-16 hours p/w) Salary: £30,000-35,000 pro rata Responsible for: Line management of bookkeeper and admin colleagues Contact email: Apply by: As soon as possible Our new Finance Manager will support a group of sister companies connected to healthcare and housing. ACS Investment Holdings supports a group of sister companies whose specialisms involve healthcare and housing. We are committed to quality and growth. As the scope of these companies continues to grow, we are seeking a Finance Manager to support and progress our financial systems and processes. About the role ACS Investment Holdings is excited to welcome an experienced Finance Manager to its Team. You will play a crucial role in ensuring the compliance and financial health of ACS Investment Holdings and its sister companies. You will be responsible for the provision and coordination of accurate and timely financial management information and advice to all levels of the organisation and its sister companies. The post-holder will primarily support financial strategy and must work collaboratively with the director to conduct crucial business planning. The post-holder must be able to supervise a junior bookkeeper. Key Capabilities Financial Management: You will oversee the financial operations of ACS Investment Holdings' sister businesses ensuring financial reporting, analysis and compliance to company policies and industry regulations are accurate and timely. Bookkeeping and Record Keeping: You will maintain accurate and up-to-date financial records, ledgers and journals. VAT and PAYE: You will ensure the accurate and timely submissions of VAT and PAYE returns to HMRC. Management Accounts: You will enhance strategic decision-making by providing accurate analysis of financial performance, preparing monthly and quarterly management accounts. Year-End Accounts: You will take the lead on preparing end-of-year financial statements, collaborating with external auditors to ensure a smooth audit process. You will ensure compliance with accounting regulations and standards. Budgeting and Forecasting: You will work closely with all sister companies supported by ACS Investment Holdings to develop and oversee budgets and forecasts. You will work with management to provide guidance on cost control, financial targets, and performance improvement. Financial Analysis: You will present financial analysis (incl. Identifying trends, opportunities and risks) to senior management to inform strategic planning. Cash Flow Management: You will monitor cash flow across all sister companies, and develop strategies to optimise working capital, manage liquidity, and mitigate financial risks. Leadership: You will take initiative within your role, supportively guiding others with regards to financial, and corporate service matters. You will work in alignment with the company's goals and values. Process Improvement: You will remain vigilant to opportunities for improving and streamlining financial processes, enhancing efficiency, and ensuring best financial practices across companies. Person Specification You will be a strategic and detail-oriented thinker with a thorough understanding of financial principles. You will have a demonstrable record of effectively managing complex financial operations. You will be a hardworking individual with great communication skills and an eye for detail. You will be capable of leading, developing and implementing systems which support the finances and accounts across the companies. QUALIFICATIONS/ EDUCATION Essential AAT Level 4+ (or equivalent) Proven experience (2+ years) in financial management, preferably within a multi-subsidiary environment. Desirable Relevant degree EXPERIENCE / SKILLS Essential Strong knowledge of accounting principles, financial regulations and taxation Proficiency in Xero (other financial software and tools desirable) Excellent problem-solving and analytical skills; ability to action complex financial data into useful insights Ability to work collaboratively with a results-oriented approach Effective communication and presentation skills; ability to interact with stakeholders at all levels High level of integrity, attention to detail and accuracy Flexibility and adaptability to a fast-paced and changing business environment Desirable Experience/knowledge of healthcare and/or housing sectors Leadership and team management experience, with a collaborative and results-orientated approach We welcome you to apply if you meet the requirements of the Person Specification. Please note: this is a part time, hybrid position, there will be some in-person requirement as mutually agreed (likely twice per month, Barnet, North London). For this reason, we are particularly keen to hear from local applicants.
Apr 19, 2024
Full time
Company: ACS Investment Holdings Location: Office/ Hybrid (Barnet) Job type: Part-time (8-16 hours p/w) Salary: £30,000-35,000 pro rata Responsible for: Line management of bookkeeper and admin colleagues Contact email: Apply by: As soon as possible Our new Finance Manager will support a group of sister companies connected to healthcare and housing. ACS Investment Holdings supports a group of sister companies whose specialisms involve healthcare and housing. We are committed to quality and growth. As the scope of these companies continues to grow, we are seeking a Finance Manager to support and progress our financial systems and processes. About the role ACS Investment Holdings is excited to welcome an experienced Finance Manager to its Team. You will play a crucial role in ensuring the compliance and financial health of ACS Investment Holdings and its sister companies. You will be responsible for the provision and coordination of accurate and timely financial management information and advice to all levels of the organisation and its sister companies. The post-holder will primarily support financial strategy and must work collaboratively with the director to conduct crucial business planning. The post-holder must be able to supervise a junior bookkeeper. Key Capabilities Financial Management: You will oversee the financial operations of ACS Investment Holdings' sister businesses ensuring financial reporting, analysis and compliance to company policies and industry regulations are accurate and timely. Bookkeeping and Record Keeping: You will maintain accurate and up-to-date financial records, ledgers and journals. VAT and PAYE: You will ensure the accurate and timely submissions of VAT and PAYE returns to HMRC. Management Accounts: You will enhance strategic decision-making by providing accurate analysis of financial performance, preparing monthly and quarterly management accounts. Year-End Accounts: You will take the lead on preparing end-of-year financial statements, collaborating with external auditors to ensure a smooth audit process. You will ensure compliance with accounting regulations and standards. Budgeting and Forecasting: You will work closely with all sister companies supported by ACS Investment Holdings to develop and oversee budgets and forecasts. You will work with management to provide guidance on cost control, financial targets, and performance improvement. Financial Analysis: You will present financial analysis (incl. Identifying trends, opportunities and risks) to senior management to inform strategic planning. Cash Flow Management: You will monitor cash flow across all sister companies, and develop strategies to optimise working capital, manage liquidity, and mitigate financial risks. Leadership: You will take initiative within your role, supportively guiding others with regards to financial, and corporate service matters. You will work in alignment with the company's goals and values. Process Improvement: You will remain vigilant to opportunities for improving and streamlining financial processes, enhancing efficiency, and ensuring best financial practices across companies. Person Specification You will be a strategic and detail-oriented thinker with a thorough understanding of financial principles. You will have a demonstrable record of effectively managing complex financial operations. You will be a hardworking individual with great communication skills and an eye for detail. You will be capable of leading, developing and implementing systems which support the finances and accounts across the companies. QUALIFICATIONS/ EDUCATION Essential AAT Level 4+ (or equivalent) Proven experience (2+ years) in financial management, preferably within a multi-subsidiary environment. Desirable Relevant degree EXPERIENCE / SKILLS Essential Strong knowledge of accounting principles, financial regulations and taxation Proficiency in Xero (other financial software and tools desirable) Excellent problem-solving and analytical skills; ability to action complex financial data into useful insights Ability to work collaboratively with a results-oriented approach Effective communication and presentation skills; ability to interact with stakeholders at all levels High level of integrity, attention to detail and accuracy Flexibility and adaptability to a fast-paced and changing business environment Desirable Experience/knowledge of healthcare and/or housing sectors Leadership and team management experience, with a collaborative and results-orientated approach We welcome you to apply if you meet the requirements of the Person Specification. Please note: this is a part time, hybrid position, there will be some in-person requirement as mutually agreed (likely twice per month, Barnet, North London). For this reason, we are particularly keen to hear from local applicants.
Our client's Private Wealth team is renowned for its ability to assist global entrepreneurs, affluent individuals, and their families in achieving success. They collaborate seamlessly with the wider firm's service offerings and sector expertise both in the UK and internationally. From addressing evolving business needs to navigating changes in legislation, our Tax team thrives on fresh challenges. They equip their people with the technical and commercial skills they need to excel, fostering fulfilling careers that contribute to the growth of a sustainably profitable business. The Private Capital team, within the Private Wealth division, is the market leader in advising individuals and their families who manage their wealth through complex and sophisticated investment structures. They work with private equity executives, hedge fund managers, as well as partners and principals in various investment structures and family offices. Role Overview: As a Private Wealth Tax Director, you will be a Private Client Tax expert and play a pivotal role in supporting Partners with client portfolio management while contributing to the growth of the Private Capital advisory business. You will act as the client relationship point of contact for significant Private Equity and related clients. Your responsibilities will include undertaking Strategic Reviews for key clients, and you will be expected to be an influencer at the Board level. Additionally, you will actively participate in business development, networking, and collaboration with the wider sector group and professional contacts to win new clients. Key Responsibilities: Project Involvement: Act as a key point of contact for clients with complex advisory and reporting requirements. Take responsibility for tax planning and complex tax issues, focusing on Private Equity investments in alternative asset classes. Advise on ad hoc projects and be recognised as an expert in areas of Private Client Tax. Profitably manage a portfolio of complex clients. Ensure adherence to the firm's quality control procedures on client matters. Contribute to the commercial management of clients, including budgeting and workflow monitoring. Support your peers from a technical perspective and mentor the next generation of advisers. Identify risks, technical matters, and opportunities for the Partner, and take appropriate action. Sales and Marketing: Develop, execute, and manage account development for your client portfolio. Contribute to the tax group's sales and marketing activities, particularly in the Private Equity market. Group Management: Oversee resource planning and allocation for your portfolio. Provide training and development for staff, including promotion recommendations. Counsel, appraise, develop, and motivate staff as needed. Communication and Representation: Liaise with Tax Authorities. Facilitate efficient collaboration between clients and their other advisers. Act as a liaison between the client and other service lines and tax specialists within the firm. Serve as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. Requirements: Maintain an up-to-date knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in your specialist field, capable of handling complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post-qualified experience. Join this dynamic team as a Private Wealth Tax Director and be part of a collaborative, forward-thinking environment where your expertise and contributions are highly valued. Please apply to Sally McIntyre-Brown on or on Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
Apr 19, 2024
Full time
Our client's Private Wealth team is renowned for its ability to assist global entrepreneurs, affluent individuals, and their families in achieving success. They collaborate seamlessly with the wider firm's service offerings and sector expertise both in the UK and internationally. From addressing evolving business needs to navigating changes in legislation, our Tax team thrives on fresh challenges. They equip their people with the technical and commercial skills they need to excel, fostering fulfilling careers that contribute to the growth of a sustainably profitable business. The Private Capital team, within the Private Wealth division, is the market leader in advising individuals and their families who manage their wealth through complex and sophisticated investment structures. They work with private equity executives, hedge fund managers, as well as partners and principals in various investment structures and family offices. Role Overview: As a Private Wealth Tax Director, you will be a Private Client Tax expert and play a pivotal role in supporting Partners with client portfolio management while contributing to the growth of the Private Capital advisory business. You will act as the client relationship point of contact for significant Private Equity and related clients. Your responsibilities will include undertaking Strategic Reviews for key clients, and you will be expected to be an influencer at the Board level. Additionally, you will actively participate in business development, networking, and collaboration with the wider sector group and professional contacts to win new clients. Key Responsibilities: Project Involvement: Act as a key point of contact for clients with complex advisory and reporting requirements. Take responsibility for tax planning and complex tax issues, focusing on Private Equity investments in alternative asset classes. Advise on ad hoc projects and be recognised as an expert in areas of Private Client Tax. Profitably manage a portfolio of complex clients. Ensure adherence to the firm's quality control procedures on client matters. Contribute to the commercial management of clients, including budgeting and workflow monitoring. Support your peers from a technical perspective and mentor the next generation of advisers. Identify risks, technical matters, and opportunities for the Partner, and take appropriate action. Sales and Marketing: Develop, execute, and manage account development for your client portfolio. Contribute to the tax group's sales and marketing activities, particularly in the Private Equity market. Group Management: Oversee resource planning and allocation for your portfolio. Provide training and development for staff, including promotion recommendations. Counsel, appraise, develop, and motivate staff as needed. Communication and Representation: Liaise with Tax Authorities. Facilitate efficient collaboration between clients and their other advisers. Act as a liaison between the client and other service lines and tax specialists within the firm. Serve as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. Requirements: Maintain an up-to-date knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in your specialist field, capable of handling complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post-qualified experience. Join this dynamic team as a Private Wealth Tax Director and be part of a collaborative, forward-thinking environment where your expertise and contributions are highly valued. Please apply to Sally McIntyre-Brown on or on Please note our advertisements use PQE/salary levels purely as a guide. However, we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. Please note that your personal information will be treated in accordance with our Privacy Policy .
Credit Controller - Stacatruc kred-it control-ler 1.a person whose job is to solve problems you did not know exist in ways you do not understand. See also; Superhero, Legend, Rockstar! Location: Pipers Lane Trading Estate, RG19 4NA Reports to: Finance Director Do you have a keen eye for detail? Do you have lots of energy and are motivated? Can you help us to manage the extremely important credit and collections process within Stacatruc Group, ensuring timely payment of outstanding invoices and helping us to reduce credit risk? Are you good at planning, and have strong communication skills? Can we utilise your organisational skills? Do you take pride in your work? This is a full-time fantastic opportunity position based in Thatcham and we would love your help . Working both independently and within our finance team. The team specialise in working with our customers, those customers purchasing & hiring new & used forklift trucks and material handling equipment. Key Responsibilities: Monitor Aging Reports: Regularly review aging reports to identify overdue accounts and prioritize collection efforts based on payment terms and aging categories. Credit Assessment: Assess the creditworthiness of new and existing customers by analyzing credit reports, financial statements, and payment histories to determine appropriate credit limits. Invoice Processing: Ensure accurate and timely invoicing by collaborating with the billing team and verifying invoice details, including pricing, quantities, and payment terms. Collection Strategy Development: Develop and implement effective collection strategies tailored to different customer segments, considering factors such as payment history, communication preferences, and financial circumstances. Payment Reconciliation: Reconcile payments received with outstanding invoices to ensure accurate account balances and resolve any discrepancies promptly. Dispute Resolution: Investigate and resolve customer disputes and billing discrepancies in a timely manner, working closely with internal departments such as sales, customer service, and operations to address root causes and prevent future disputes. Credit Risk Management: Monitor customer accounts for signs of financial distress or deterioration in creditworthiness and take proactive measures to mitigate credit risk, such as adjusting credit limits, placing accounts on hold, or recommending write-offs. Customer Communication: Maintain regular communication with customers regarding their outstanding balances, payment terms, and collection efforts, providing courteous reminders and escalation notices as needed to encourage timely payment. Collections Documentation: Prepare and maintain accurate documentation of collection activities, including notes on customer interactions, payment agreements, and collection correspondence, to support legal and audit requirements. Performance Reporting: Generate and analyze collection performance reports and metrics to track progress against KPIs, identify trends, and make recommendations for process improvements and efficiency gains. Key Performance Indicators (KPIs): Days Sales Outstanding (DSO): Maintain DSO within company targets by efficiently managing collections processes. Percentage of Overdue Invoices: Keep the percentage of overdue invoices below a certain threshold. Cash Collection Targets: Achieve monthly, quarterly, and annual cash collection targets. Customer Satisfaction: Maintain high levels of customer satisfaction through effective communication and resolution of billing issues. Bad Debt Ratio: Minimize bad debt write-offs by effectively managing credit risk and collections processes. Percentage of Disputed Invoices Resolved: Ensure timely resolution of disputed invoices to minimize impact on cash flow. Credit Limits: Monitor credit limits and adjust as necessary to minimize risk while supporting sales growth. Accuracy of Records: Maintain accurate and up-to-date records of all collection activities and customer interactions. Qualifications and Skills: Bachelor's degree in accounting, finance, or related field preferred. Proven experience as a Credit Controller or similar role. Strong understanding of credit and collections processes. Excellent communication and negotiation skills. Ability to work independently and as part of a team. Proficiency in Microsoft Excel and accounting software. Attention to detail and strong organizational skills. Ability to prioritize and manage multiple tasks effectively. Knowledge of relevant laws and regulations governing credit and collections practices is a plus. The business uses Sage, so experience with Sage preferred. Benefits: 23 Days annual leave plus bank holidays Free on-site parking Cycle to work scheme Death in service Long-term service recognition Pension scheme with Legal & General, including Ethical Fund options Optional well-being sessions each week Costco Card Our mission is straight forward; we want to independently support businesses in optimising the movement of materials and products! Where our people deliver exceptional service and sustainable solutions for our customers. To create a better working environment for our customers and their employees.As Stacatruc continues to grow, we are a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. Please be aware that some roles within Stacatruc may require a DBS, Credit or Security Clearance Check. That includes our staff, customers, suppliers, and our local community. We're committed to the well-being of all our staff and to the sustainability of our environment. We are looking for the right person that takes their own initiative in this very important position to join us in our progression forward. If you are looking for a new challenge, have the drive to really build something to be proud of and grow this could be just the job for you
Apr 19, 2024
Full time
Credit Controller - Stacatruc kred-it control-ler 1.a person whose job is to solve problems you did not know exist in ways you do not understand. See also; Superhero, Legend, Rockstar! Location: Pipers Lane Trading Estate, RG19 4NA Reports to: Finance Director Do you have a keen eye for detail? Do you have lots of energy and are motivated? Can you help us to manage the extremely important credit and collections process within Stacatruc Group, ensuring timely payment of outstanding invoices and helping us to reduce credit risk? Are you good at planning, and have strong communication skills? Can we utilise your organisational skills? Do you take pride in your work? This is a full-time fantastic opportunity position based in Thatcham and we would love your help . Working both independently and within our finance team. The team specialise in working with our customers, those customers purchasing & hiring new & used forklift trucks and material handling equipment. Key Responsibilities: Monitor Aging Reports: Regularly review aging reports to identify overdue accounts and prioritize collection efforts based on payment terms and aging categories. Credit Assessment: Assess the creditworthiness of new and existing customers by analyzing credit reports, financial statements, and payment histories to determine appropriate credit limits. Invoice Processing: Ensure accurate and timely invoicing by collaborating with the billing team and verifying invoice details, including pricing, quantities, and payment terms. Collection Strategy Development: Develop and implement effective collection strategies tailored to different customer segments, considering factors such as payment history, communication preferences, and financial circumstances. Payment Reconciliation: Reconcile payments received with outstanding invoices to ensure accurate account balances and resolve any discrepancies promptly. Dispute Resolution: Investigate and resolve customer disputes and billing discrepancies in a timely manner, working closely with internal departments such as sales, customer service, and operations to address root causes and prevent future disputes. Credit Risk Management: Monitor customer accounts for signs of financial distress or deterioration in creditworthiness and take proactive measures to mitigate credit risk, such as adjusting credit limits, placing accounts on hold, or recommending write-offs. Customer Communication: Maintain regular communication with customers regarding their outstanding balances, payment terms, and collection efforts, providing courteous reminders and escalation notices as needed to encourage timely payment. Collections Documentation: Prepare and maintain accurate documentation of collection activities, including notes on customer interactions, payment agreements, and collection correspondence, to support legal and audit requirements. Performance Reporting: Generate and analyze collection performance reports and metrics to track progress against KPIs, identify trends, and make recommendations for process improvements and efficiency gains. Key Performance Indicators (KPIs): Days Sales Outstanding (DSO): Maintain DSO within company targets by efficiently managing collections processes. Percentage of Overdue Invoices: Keep the percentage of overdue invoices below a certain threshold. Cash Collection Targets: Achieve monthly, quarterly, and annual cash collection targets. Customer Satisfaction: Maintain high levels of customer satisfaction through effective communication and resolution of billing issues. Bad Debt Ratio: Minimize bad debt write-offs by effectively managing credit risk and collections processes. Percentage of Disputed Invoices Resolved: Ensure timely resolution of disputed invoices to minimize impact on cash flow. Credit Limits: Monitor credit limits and adjust as necessary to minimize risk while supporting sales growth. Accuracy of Records: Maintain accurate and up-to-date records of all collection activities and customer interactions. Qualifications and Skills: Bachelor's degree in accounting, finance, or related field preferred. Proven experience as a Credit Controller or similar role. Strong understanding of credit and collections processes. Excellent communication and negotiation skills. Ability to work independently and as part of a team. Proficiency in Microsoft Excel and accounting software. Attention to detail and strong organizational skills. Ability to prioritize and manage multiple tasks effectively. Knowledge of relevant laws and regulations governing credit and collections practices is a plus. The business uses Sage, so experience with Sage preferred. Benefits: 23 Days annual leave plus bank holidays Free on-site parking Cycle to work scheme Death in service Long-term service recognition Pension scheme with Legal & General, including Ethical Fund options Optional well-being sessions each week Costco Card Our mission is straight forward; we want to independently support businesses in optimising the movement of materials and products! Where our people deliver exceptional service and sustainable solutions for our customers. To create a better working environment for our customers and their employees.As Stacatruc continues to grow, we are a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. Please be aware that some roles within Stacatruc may require a DBS, Credit or Security Clearance Check. That includes our staff, customers, suppliers, and our local community. We're committed to the well-being of all our staff and to the sustainability of our environment. We are looking for the right person that takes their own initiative in this very important position to join us in our progression forward. If you are looking for a new challenge, have the drive to really build something to be proud of and grow this could be just the job for you
Head of EMEA Partner Sales Reading, UK EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With over 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you're not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: Invested Relationships Fiscal Prudence Candid Conversations ABOUT EGNYTE Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit . Egnyte is expanding its channel in EMEA, and this is a unique opportunity to put your existing channel relationships to work for a company that is transforming its GTM to a partner-first mentality. If you are a strong partner sales professional that loves building partner businesses in companies and have strong leadership experience, this role is for you! Initially this is a player-coach role but will evolve into ownership of a pan-EMEA expansion. This role will carry an individual quota and be responsible for channel partner development, owning key partner accounts and managing a Partner Development team. It also involves partner recruitment, enablement, strategic planning, ongoing partner management, and co-selling into end-customer organisations . As such, this leader will need to build trust, credibility and relevance with partner and Egnyte sales teams. WHAT YOU'LL DO: Build and lead an EMEA partner sales organisation Build the EMEA channel plan that includes targeting key partners that will accelerate Egnyte's revenue growth Own a channel sales territory, driving a comprehensive plan that identifies "go-to" partners and engaging Egnyte sales specialists as needed to build partner competency Individually and as a team leader, develop and grow new and existing Egnyte channel partners to increase pipeline and revenue contribution Develop, drive, and execute strategic partner sales plans with partner leadership Build strong relationships across key partner stakeholders to strengthen the partnership Develop and execute partner marketing campaigns working closely with Partner Marketing to drive incremental revenue Work cross-functionally with Egnyte key stakeholders and build a "one-team" attitude across all extended team members Build capacity, capability, and collaboration within a portfolio of Partners to achieve partner loyalty and drive partner wallet- share YOUR QUALIFICATIONS: Experience in a partnership role at a vendor with demonstrable leadership credentials 12+ years experience building and managing value added partnerships in EMEA with strong existing partner relationships Motivated by driving indirect/influence revenue with a demonstrable record of quota over- achievement Ability to recruit, manage, and grow partnerships that deliver value added services Experience in a hybrid sales environment of direct and indirect sales Must be located in the UK Desire to travel is required (approximately 50%) BENEFITS: Holiday leave Sick leave Family leave (maternity, paternity, shared paternity, and adoption) Private healthcare Life assurance Employee assistance programme Pension plan Phone reimbursement Gym reimbursement Stock options COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION: Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to gender, age, disability, religion, gender reassignment, sexual orientation, marital status, race, or any other characteristic protected in the United Kingdom.
Apr 19, 2024
Full time
Head of EMEA Partner Sales Reading, UK EGNYTE YOUR CAREER. SPARK YOUR PASSION. Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With over 22,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you're not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: Invested Relationships Fiscal Prudence Candid Conversations ABOUT EGNYTE Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit . Egnyte is expanding its channel in EMEA, and this is a unique opportunity to put your existing channel relationships to work for a company that is transforming its GTM to a partner-first mentality. If you are a strong partner sales professional that loves building partner businesses in companies and have strong leadership experience, this role is for you! Initially this is a player-coach role but will evolve into ownership of a pan-EMEA expansion. This role will carry an individual quota and be responsible for channel partner development, owning key partner accounts and managing a Partner Development team. It also involves partner recruitment, enablement, strategic planning, ongoing partner management, and co-selling into end-customer organisations . As such, this leader will need to build trust, credibility and relevance with partner and Egnyte sales teams. WHAT YOU'LL DO: Build and lead an EMEA partner sales organisation Build the EMEA channel plan that includes targeting key partners that will accelerate Egnyte's revenue growth Own a channel sales territory, driving a comprehensive plan that identifies "go-to" partners and engaging Egnyte sales specialists as needed to build partner competency Individually and as a team leader, develop and grow new and existing Egnyte channel partners to increase pipeline and revenue contribution Develop, drive, and execute strategic partner sales plans with partner leadership Build strong relationships across key partner stakeholders to strengthen the partnership Develop and execute partner marketing campaigns working closely with Partner Marketing to drive incremental revenue Work cross-functionally with Egnyte key stakeholders and build a "one-team" attitude across all extended team members Build capacity, capability, and collaboration within a portfolio of Partners to achieve partner loyalty and drive partner wallet- share YOUR QUALIFICATIONS: Experience in a partnership role at a vendor with demonstrable leadership credentials 12+ years experience building and managing value added partnerships in EMEA with strong existing partner relationships Motivated by driving indirect/influence revenue with a demonstrable record of quota over- achievement Ability to recruit, manage, and grow partnerships that deliver value added services Experience in a hybrid sales environment of direct and indirect sales Must be located in the UK Desire to travel is required (approximately 50%) BENEFITS: Holiday leave Sick leave Family leave (maternity, paternity, shared paternity, and adoption) Private healthcare Life assurance Employee assistance programme Pension plan Phone reimbursement Gym reimbursement Stock options COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION: Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to gender, age, disability, religion, gender reassignment, sexual orientation, marital status, race, or any other characteristic protected in the United Kingdom.
The role: Internally, this role is known as a People Advisor This role is based at Farringdon, London Full-time permanent role Salary: 38,869 - 40,915 Our People Advisors work alongside Directors, Heads of Service, and Managers to provide proactive HR support and guidance on a range of people management and workforce issues, enabling leaders to improve business performance through their people. This spans an array of HR disciplines, including the planning of resourcing activity, change management, employee engagement and wellbeing, employee relations management, organisational and job design, leadership and talent development, and colleague capability and skills. People Advisors work directly, with and through other HR colleagues, to get things done and deliver results for our managers. Through this, they strengthen MTVH?s culture, embed our values into how we deliver services, and create the right environment for improved organisational performance. While all People Advisors work across teams to help colleagues and provide support where it?s needed, they are also assigned to lead work with particular directorates, acting as their first point of contact for most operational HR issues. What you?ll need to succeed: With prior experience in delivering great customer service in a HR environment, you will have great relationship-building and stakeholder management skills. You will also have a curious, analytical, and pragmatic approach, and be able to identify the opportunities and risks in various courses of action. To support this, you will have a sound knowledge of current UK employment legislation and HR best practices and will have experience in coaching and influencing others to achieve results. Interviews are expected to commence on the 15th of April. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 19, 2024
Full time
The role: Internally, this role is known as a People Advisor This role is based at Farringdon, London Full-time permanent role Salary: 38,869 - 40,915 Our People Advisors work alongside Directors, Heads of Service, and Managers to provide proactive HR support and guidance on a range of people management and workforce issues, enabling leaders to improve business performance through their people. This spans an array of HR disciplines, including the planning of resourcing activity, change management, employee engagement and wellbeing, employee relations management, organisational and job design, leadership and talent development, and colleague capability and skills. People Advisors work directly, with and through other HR colleagues, to get things done and deliver results for our managers. Through this, they strengthen MTVH?s culture, embed our values into how we deliver services, and create the right environment for improved organisational performance. While all People Advisors work across teams to help colleagues and provide support where it?s needed, they are also assigned to lead work with particular directorates, acting as their first point of contact for most operational HR issues. What you?ll need to succeed: With prior experience in delivering great customer service in a HR environment, you will have great relationship-building and stakeholder management skills. You will also have a curious, analytical, and pragmatic approach, and be able to identify the opportunities and risks in various courses of action. To support this, you will have a sound knowledge of current UK employment legislation and HR best practices and will have experience in coaching and influencing others to achieve results. Interviews are expected to commence on the 15th of April. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advance on bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763 We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its'affiliatesare equal opportunity employerscommitted to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicantsshall beconsidered for employment without regard to race,ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity,disability status, or any other characteristic protected by local laws.
Apr 19, 2024
Full time
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advance on bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763 We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its'affiliatesare equal opportunity employerscommitted to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicantsshall beconsidered for employment without regard to race,ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity,disability status, or any other characteristic protected by local laws.
This role has a starting salary of £50,047 per annum, based on a 36 hour working week. We are excited to be hiring a new Assistant People Business Partner to join our fantastic Business Partnering team within our People and Change function, based in Woodhatch Place, Reigate. This role will be supporting the Children, Families and Lifelong Learning (CFLL) directorate. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role As the Assistant People Business Partner, you will provide fundamental provision of support and guidance to the Children, Families and Lifelong Learning directorate. Children, Families and Lifelong Learning is the Council's largest directorate and includes social workers providing statutory services to children, young people and families, as well as the Council's early help provision and education support services, such as educational physiologists. Children, Families and Lifelong Learning have a number of large scale transformation projects and programmes underway and the Assistant People Business Partner role plays a key part in supporting the delivery of these changes. You will also be working with the Business Partners on strategic workforce development and organisational development projects, both service and Council wide, this role essentially acts as an agent of change. You will be regularly liaising with senior managers and partners to understand the business dynamics at a local level and devise and implement creative and practical HR and OD solutions. In this role you'll enable business change through an understanding of culture, capability and structure, whilst identifying and mitigating people and organisational risks. As the Assistant People Business Partner, you will have substantial generalist HR experience working in a large and complex environment and will be able to evidence a strong track record of leading the design and implementation of workforce strategies. You will be driven to deliver high quality outcomes and will model a strong performance culture. You'll be able to demonstrate successful change management experience that meets the needs of the customer and organisation, with a focus on increasing efficiency and better ways of working. Key to this role will also be working with the Business Partners on strategic workforce planning and resourcing, working in partnership with colleagues in OD, Employment Practice, Reward and Policy and Recruitment as well as our Health Partners. You will also interpret and analyse business intelligence relating to the analysis of workforce performance data in order to design potential workforce strategies and inform decision making. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Chartered MCIPD, or working towards, or equivalent experience Solid background in generalist HR, or in-depth experience in a specialist area with a learning towards change management Proven skills in the analysis and interpretation of data, identifying trends and testing solutions, presenting results and putting forward recommendations to support resolutions and decision making Building strong trusted relationships with stakeholders at all levels in order to influence management practice and behaviour Strong coaching and mentoring skills and a true collaborator As part of your application, we would like you to answer the following three questions: Can you give us an example of how you have used your interpersonal skills to build strong relationships with senior stakeholders? Describe a scenario in which you utilised data to inform a business decision or strategy as a HR professional include the sources you relied on, analysis and insights. Can you give us an example of a large-scale organisational change process that you have supported with as a HR professional? The job advert closes at 23:59 on Monday 6th May 2024 with interviews planned for Thursday 16th May 2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Apr 19, 2024
Full time
This role has a starting salary of £50,047 per annum, based on a 36 hour working week. We are excited to be hiring a new Assistant People Business Partner to join our fantastic Business Partnering team within our People and Change function, based in Woodhatch Place, Reigate. This role will be supporting the Children, Families and Lifelong Learning (CFLL) directorate. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role As the Assistant People Business Partner, you will provide fundamental provision of support and guidance to the Children, Families and Lifelong Learning directorate. Children, Families and Lifelong Learning is the Council's largest directorate and includes social workers providing statutory services to children, young people and families, as well as the Council's early help provision and education support services, such as educational physiologists. Children, Families and Lifelong Learning have a number of large scale transformation projects and programmes underway and the Assistant People Business Partner role plays a key part in supporting the delivery of these changes. You will also be working with the Business Partners on strategic workforce development and organisational development projects, both service and Council wide, this role essentially acts as an agent of change. You will be regularly liaising with senior managers and partners to understand the business dynamics at a local level and devise and implement creative and practical HR and OD solutions. In this role you'll enable business change through an understanding of culture, capability and structure, whilst identifying and mitigating people and organisational risks. As the Assistant People Business Partner, you will have substantial generalist HR experience working in a large and complex environment and will be able to evidence a strong track record of leading the design and implementation of workforce strategies. You will be driven to deliver high quality outcomes and will model a strong performance culture. You'll be able to demonstrate successful change management experience that meets the needs of the customer and organisation, with a focus on increasing efficiency and better ways of working. Key to this role will also be working with the Business Partners on strategic workforce planning and resourcing, working in partnership with colleagues in OD, Employment Practice, Reward and Policy and Recruitment as well as our Health Partners. You will also interpret and analyse business intelligence relating to the analysis of workforce performance data in order to design potential workforce strategies and inform decision making. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Chartered MCIPD, or working towards, or equivalent experience Solid background in generalist HR, or in-depth experience in a specialist area with a learning towards change management Proven skills in the analysis and interpretation of data, identifying trends and testing solutions, presenting results and putting forward recommendations to support resolutions and decision making Building strong trusted relationships with stakeholders at all levels in order to influence management practice and behaviour Strong coaching and mentoring skills and a true collaborator As part of your application, we would like you to answer the following three questions: Can you give us an example of how you have used your interpersonal skills to build strong relationships with senior stakeholders? Describe a scenario in which you utilised data to inform a business decision or strategy as a HR professional include the sources you relied on, analysis and insights. Can you give us an example of a large-scale organisational change process that you have supported with as a HR professional? The job advert closes at 23:59 on Monday 6th May 2024 with interviews planned for Thursday 16th May 2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
JOB DESCRIPTION The successful candidate will perform a mixture of operational and development activities supporting Next's Retail Estate About the Team Working in a team of 5, you will be supporting both our head office and multi-site IT estate that in turn service our 700+ retail stores. About the Role In this role, you will work with a variety of on-premise technologies that are used to ensure our retail stores and their wider business functions operate correctly and optimally. You'll get involved with the estate-wide deployment of our in-house developed retail software, provide third-line infrastructure support to our retail systems and deliver IT and business driven projects. As Next IT continues its journey into Cloud and hybrid solutions, you will progressively assist future activities that look to understand and utilise the Microsoft Azure cloud. Operational activities include proactive system monitoring, incident management and resolution, change/problem/request management, disaster recovery, capacity management and software deployments. Development activities include delivery of new infrastructure platforms and solutions that meet Next's business and security requirements. You will use a combination of physical, virtualised and cloud platforms to design, build and deploy infrastructure and supporting systems. Maintain all documentation for our systems ensuring they are up to date, incorporating standard processes, maintenance and DR. There are flexible working options available with this role, including home working Essential Criteria Experience of supporting a multi-site enterprise IT environment and providing third line support of servers, workstations and peripherals. A track record in developing, implementing and maintaining a resilient Windows Server infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP. Windows Failover Clustering experience. PowerShell scripting knowledge and scripted automation experience. Internet Information Services (IIS). SQL Server O/S build, software deployment and security patching using Microsoft SCCM Proactive system monitoring using Microsoft SCOM. Experience of managing Android based devices using MDM software. Experience of developing and supporting Microsoft Hyper-V clusters. Experience of IT change management and configuration management processes. A strong technical background Talent for solving problems Ability to plan and prioritise a busy workload Desirable Criteria Industry recognised qualifications such as MCP, MCSE. Experience of Microsoft Azure cloud technologies. Experience of SureMDM Mobile Device Management. Cisco Meraki Cloud Networking experience. HP/Dell Server Hardware Experience. Experience of IT estates in a retail environment. An understanding of Agile software development methodologies. Project management & planning principles. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Apr 19, 2024
Full time
JOB DESCRIPTION The successful candidate will perform a mixture of operational and development activities supporting Next's Retail Estate About the Team Working in a team of 5, you will be supporting both our head office and multi-site IT estate that in turn service our 700+ retail stores. About the Role In this role, you will work with a variety of on-premise technologies that are used to ensure our retail stores and their wider business functions operate correctly and optimally. You'll get involved with the estate-wide deployment of our in-house developed retail software, provide third-line infrastructure support to our retail systems and deliver IT and business driven projects. As Next IT continues its journey into Cloud and hybrid solutions, you will progressively assist future activities that look to understand and utilise the Microsoft Azure cloud. Operational activities include proactive system monitoring, incident management and resolution, change/problem/request management, disaster recovery, capacity management and software deployments. Development activities include delivery of new infrastructure platforms and solutions that meet Next's business and security requirements. You will use a combination of physical, virtualised and cloud platforms to design, build and deploy infrastructure and supporting systems. Maintain all documentation for our systems ensuring they are up to date, incorporating standard processes, maintenance and DR. There are flexible working options available with this role, including home working Essential Criteria Experience of supporting a multi-site enterprise IT environment and providing third line support of servers, workstations and peripherals. A track record in developing, implementing and maintaining a resilient Windows Server infrastructure. This includes Active Directory, Site Topologies, DNS and DHCP. Windows Failover Clustering experience. PowerShell scripting knowledge and scripted automation experience. Internet Information Services (IIS). SQL Server O/S build, software deployment and security patching using Microsoft SCCM Proactive system monitoring using Microsoft SCOM. Experience of managing Android based devices using MDM software. Experience of developing and supporting Microsoft Hyper-V clusters. Experience of IT change management and configuration management processes. A strong technical background Talent for solving problems Ability to plan and prioritise a busy workload Desirable Criteria Industry recognised qualifications such as MCP, MCSE. Experience of Microsoft Azure cloud technologies. Experience of SureMDM Mobile Device Management. Cisco Meraki Cloud Networking experience. HP/Dell Server Hardware Experience. Experience of IT estates in a retail environment. An understanding of Agile software development methodologies. Project management & planning principles. ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail.
Director, Clinical Research Clinician, MD ROLE SUMMARY Summarize the primary purpose & key accountabilities of the role, including geographical scope (i.e. Global vs. Country/Region). Summary should be concise and include strategic information that would attract candidates to the role. It may be helpful to complete this section after you have finished the other sections of the document. ROLE SUMMARY The clinician medical monitor is accountable for providing medical and scientific expertise and oversight for Clinical Trials and serves as a single point of accountability for design, execution, monitoring, delivery and reporting of one or more clinical studies and to ensure patient safety. The clinician medical monitor may be required to design a development strategy for multiple protocols designed to obtain worldwide approval for a compound or group of compounds. In addition to study level activities, the clinician medical monitor may participate in standing committees, review compounds for potential in-licensing, including performance of due diligence reviews, and provide assistance to new business development on market opportunities and the target product profile. ROLE RESPONSIBILITIES In order of importance, indicate the primary responsibilities critical to the performance of the role. It is recommended not to list actual tasks but focus on 5-8 essential responsibilities that highlight accountability and level of judgment required. ROLE RESPONSIBILITIES Accountable for safety across the study: Provide study team with medical advice for all medical issues during risk assessment and mitigation planning to enable quality, compliance and patient safety at the trial, site and patient level. Ensures development of and adherence to the Safety Surveillance Review Plan (SSRP). Consistent with the SSRP, performs and documents regular review of individual subject safety data, and performs review of cumulative safety data with the safety risk lead. As appropriate, the clinician medical monitor may delegate these responsibilities to the study clinician scientist identified in the SSRP. The specific components of safety data review are detailed in the appropriate SOPs and the "Safety Data Review Guide - for Clinicians." Monitor study safety issues and provide input to serious adverse events (SAEs) reports. Provides appropriate medical context in terms of risk factors, medical history and other important medical factors required to put the SAE or AE into appropriate medical context required for benefit-risk assessments. Participates in the Safety Review Team to evaluate medical benefits/risks to support targeted clinical indications. Reviews literature as needed to respond to safety questions or those posed by the Safety Review Team, Data Monitoring Committee (DMC) or other individuals or bodies involved with the study. Communicates safety information to sites across the study and provides responses to questions on safety. Protocol design and strategy: Provide medical input during development and updates to the clinical development plan. Designs clinical studies to meet the stated objectives. Assures that clinical trial objectives fit with the clinical program strategy. Ensure that documents (protocol, Informed Consent Document ICD , etc.) meet regulatory requirements and company policy and has been reviewed by IRB/IECs. Provides medical input into country feasibility. Support study team Provides clinical input to protocol/study team for monitoring guidelines, statistics analysis plans, ICDs, clinical review forms, data edit checks, data quality planning, as needed (ultimately oversees work of protocol/study team). Contributes to contract research organization / vendor selection to ensure study is conducted consistent with protocol requirements, clinical plan expectations, and study timelines; this includes ensuring medical/technical requirements for data integrity are applied. Works with study team to ensure high quality of data e.g. appropriate patient population, adequacy of clinical assessments as study is ongoing. Conducts medical review and interpretation of efficacy and safety data from clinical trials; this may include delivery of top-line report in collaboration with study statistician, and delivery of clinical study report in collaboration with medical writer and accountable for overall quality and timeliness of analysis and reporting. Ensures the medical and scientific validity of study report, especially conclusions regarding efficacy and safety. Responsible for disclosure of appropriate safety and efficacy data and conclusions (ClinicalTrials.gov, EudraCT, or ). Provides protocol specific training to study team, investigators, clinical research associate, and others. Interacts with healthcare professionals at sites (leveraging the RMMs when assigned) during the conduct of the study to enable quality, compliance and patient safety at the trial, site and patient level. Interacts with DMCs and steering committees as required. Notify appropriate study team personnel of the need to inform investigators of any changes in research activity and any significant new adverse events. Monitor investigator compliance with protocol and regulatory requirements. Support study team in issues resolution, study closeout, audit responses, inspection readiness, etc. Supports the program team: Authors clinical sections of regulatory documents (Investigator Brochure, Annual Reports, Investigational New Drug sections, clinical study report). May co-author abstracts, posters, presentations and publications. May contribute budget execution of protocols Interact with regulatory authorities, key opinion leaders, and principal investigators: Supports Clinical Regulatory Authority interactions accountable for providing responses. Liaise with Key Opinion Leaders and Principal Investigators in countries to build a Key Opinion Leaders /Principal Investigators network for new trials QUALIFICATIONS Indicate basic and preferred qualifications: Basic Qualifications are job related, consistent with business requirements and necessary for the performance of an essential function of this role including: education/licenses/certifications, location, relevant experience, technical and/or other job-related skills. Basic qualifications determine minimum requirements that applicants must possess to be qualified for the role; anyone who does not meet basic qualifications for the role will not be interviewed or eligible for hire. Preferred Qualifications are job-related qualifications that may be indicated in addition to basic qualifications; they are not absolutely required for performance of the job but are desired and further describe the education/skills/experience sought for the position. Preferred qualifications enhance a candidate's ability to perform the job. BASIC QUALIFICATIONS Licensed by a health authority to prescribe medicines (independent of supervision) for at least one year (post "intern/houseman" year), and has utilized the license to prescribe medicines in a patient care setting for an aggregate duration of at least one year. Possesses the ability to critically evaluate medical/scientific information. Excellent written an oral communication. Understands the design, development, and execution of clinical programs and studies. Capacity to adapt to a fast pace and changing environment. Documented experience in the pharmaceutical industry related to clinical research programs and registration activities. Responsible for managing multiple studies PREFERRED QUALIFICATIONS Medical degree (M.D./D.O. or equivalent). Documented work experience/knowledge of statistics. Training and experience in infectious diseases and/or infection control in the hospital setting is preferred. Experience with investigational clinical trials is preferred Work Location Assignment: On Premise (Marlow, UK)
Apr 19, 2024
Full time
Director, Clinical Research Clinician, MD ROLE SUMMARY Summarize the primary purpose & key accountabilities of the role, including geographical scope (i.e. Global vs. Country/Region). Summary should be concise and include strategic information that would attract candidates to the role. It may be helpful to complete this section after you have finished the other sections of the document. ROLE SUMMARY The clinician medical monitor is accountable for providing medical and scientific expertise and oversight for Clinical Trials and serves as a single point of accountability for design, execution, monitoring, delivery and reporting of one or more clinical studies and to ensure patient safety. The clinician medical monitor may be required to design a development strategy for multiple protocols designed to obtain worldwide approval for a compound or group of compounds. In addition to study level activities, the clinician medical monitor may participate in standing committees, review compounds for potential in-licensing, including performance of due diligence reviews, and provide assistance to new business development on market opportunities and the target product profile. ROLE RESPONSIBILITIES In order of importance, indicate the primary responsibilities critical to the performance of the role. It is recommended not to list actual tasks but focus on 5-8 essential responsibilities that highlight accountability and level of judgment required. ROLE RESPONSIBILITIES Accountable for safety across the study: Provide study team with medical advice for all medical issues during risk assessment and mitigation planning to enable quality, compliance and patient safety at the trial, site and patient level. Ensures development of and adherence to the Safety Surveillance Review Plan (SSRP). Consistent with the SSRP, performs and documents regular review of individual subject safety data, and performs review of cumulative safety data with the safety risk lead. As appropriate, the clinician medical monitor may delegate these responsibilities to the study clinician scientist identified in the SSRP. The specific components of safety data review are detailed in the appropriate SOPs and the "Safety Data Review Guide - for Clinicians." Monitor study safety issues and provide input to serious adverse events (SAEs) reports. Provides appropriate medical context in terms of risk factors, medical history and other important medical factors required to put the SAE or AE into appropriate medical context required for benefit-risk assessments. Participates in the Safety Review Team to evaluate medical benefits/risks to support targeted clinical indications. Reviews literature as needed to respond to safety questions or those posed by the Safety Review Team, Data Monitoring Committee (DMC) or other individuals or bodies involved with the study. Communicates safety information to sites across the study and provides responses to questions on safety. Protocol design and strategy: Provide medical input during development and updates to the clinical development plan. Designs clinical studies to meet the stated objectives. Assures that clinical trial objectives fit with the clinical program strategy. Ensure that documents (protocol, Informed Consent Document ICD , etc.) meet regulatory requirements and company policy and has been reviewed by IRB/IECs. Provides medical input into country feasibility. Support study team Provides clinical input to protocol/study team for monitoring guidelines, statistics analysis plans, ICDs, clinical review forms, data edit checks, data quality planning, as needed (ultimately oversees work of protocol/study team). Contributes to contract research organization / vendor selection to ensure study is conducted consistent with protocol requirements, clinical plan expectations, and study timelines; this includes ensuring medical/technical requirements for data integrity are applied. Works with study team to ensure high quality of data e.g. appropriate patient population, adequacy of clinical assessments as study is ongoing. Conducts medical review and interpretation of efficacy and safety data from clinical trials; this may include delivery of top-line report in collaboration with study statistician, and delivery of clinical study report in collaboration with medical writer and accountable for overall quality and timeliness of analysis and reporting. Ensures the medical and scientific validity of study report, especially conclusions regarding efficacy and safety. Responsible for disclosure of appropriate safety and efficacy data and conclusions (ClinicalTrials.gov, EudraCT, or ). Provides protocol specific training to study team, investigators, clinical research associate, and others. Interacts with healthcare professionals at sites (leveraging the RMMs when assigned) during the conduct of the study to enable quality, compliance and patient safety at the trial, site and patient level. Interacts with DMCs and steering committees as required. Notify appropriate study team personnel of the need to inform investigators of any changes in research activity and any significant new adverse events. Monitor investigator compliance with protocol and regulatory requirements. Support study team in issues resolution, study closeout, audit responses, inspection readiness, etc. Supports the program team: Authors clinical sections of regulatory documents (Investigator Brochure, Annual Reports, Investigational New Drug sections, clinical study report). May co-author abstracts, posters, presentations and publications. May contribute budget execution of protocols Interact with regulatory authorities, key opinion leaders, and principal investigators: Supports Clinical Regulatory Authority interactions accountable for providing responses. Liaise with Key Opinion Leaders and Principal Investigators in countries to build a Key Opinion Leaders /Principal Investigators network for new trials QUALIFICATIONS Indicate basic and preferred qualifications: Basic Qualifications are job related, consistent with business requirements and necessary for the performance of an essential function of this role including: education/licenses/certifications, location, relevant experience, technical and/or other job-related skills. Basic qualifications determine minimum requirements that applicants must possess to be qualified for the role; anyone who does not meet basic qualifications for the role will not be interviewed or eligible for hire. Preferred Qualifications are job-related qualifications that may be indicated in addition to basic qualifications; they are not absolutely required for performance of the job but are desired and further describe the education/skills/experience sought for the position. Preferred qualifications enhance a candidate's ability to perform the job. BASIC QUALIFICATIONS Licensed by a health authority to prescribe medicines (independent of supervision) for at least one year (post "intern/houseman" year), and has utilized the license to prescribe medicines in a patient care setting for an aggregate duration of at least one year. Possesses the ability to critically evaluate medical/scientific information. Excellent written an oral communication. Understands the design, development, and execution of clinical programs and studies. Capacity to adapt to a fast pace and changing environment. Documented experience in the pharmaceutical industry related to clinical research programs and registration activities. Responsible for managing multiple studies PREFERRED QUALIFICATIONS Medical degree (M.D./D.O. or equivalent). Documented work experience/knowledge of statistics. Training and experience in infectious diseases and/or infection control in the hospital setting is preferred. Experience with investigational clinical trials is preferred Work Location Assignment: On Premise (Marlow, UK)
House of Commons The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (Pro-rata) (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Strategic Estates team in Parliament takes great pride in looking after and improving the buildings of Parliament itself, as custodians of the Estate. While we are part of the House of Commons service, we provide services to the House of Lords as well. We operate on a working World Heritage site which attracts visitors from all over the globe, in a challenging stakeholder environment where conservation and the need to innovate and build for the future coincide. The Property and Asset Strategy team lead the strategic development of an integrated property and asset management approach for the estate, managing the lifecycle of the buildings, day-to-day corporate property management and providing advice to the Project Delivery and Maintenance groups. Property and Asset Strategy has a core of expert in-house technical staff providing continuity, direction and support to colleagues, consultants, and contractors, and represents the estate with key external bodies. The Role This role is a fantastic opportunity to join the Property and Asset Strategy (PAS) team as an Administrative Assistant. The PAS Team initiate the various refurbishment projects and support the directorate in strategic management, reporting and oversight of PAS's full portfolio of projects, services, and operations. The key stakeholder relationships are: SE Directors, managers, and staff Colleagues and Heads of Department outside SE and across Parliament External Partners Some of the responsibilities for this role include: Manage diaries and emails (as requested) for the Deputy Director of Property and Asset Strategy and support PAS Team Leaders. Organise meetings, arrange appointments, book rooms and equipment, circulate agendas and prepare papers in good time. Take accurate and concise minutes, track actions and ensure they're followed up. Liaise with colleagues across Parliament to follow up on requests, papers, or updates. Oversee the recruitment process for the team, liaise with Team Leads, the Recruitment team. Submit job descriptions onto the e-recruitment platform and arrange interviews. Skills and Experience To be successful in this role you will demonstrate: Working with people Builds good relationships and co-operates with others. Promotes and maintains an atmosphere of openness and acceptance to include principles of equality, diversity, and inclusion. Functional knowledge and skills Experience of: Diary and inbox management Organising and supporting meetings Taking minutes Understanding of: Microsoft software (particularly Outlook and SharePoint) Communicating with others Communicates clearly, uses plain English and correct grammar. Deliver important messages effectively with a good manner and respond to strict deadlines. To provide advice and assistance. Planning and organising Plans, prioritises, and monitors tasks in a systematic and organised way. Take the initiative and be proactive to develop new ideas and ways to continuously improve working practices. Providing a customer service Ability to provide excellent customer service to internal and external stakeholders. Responsible for answering queries and taking appropriate actions. Next Steps and Additional Information CV & Criterion Responses - If you would like to apply for this role, please submit your CV and provide evidence against Criteria 1, 2 & 4 . More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Apr 19, 2024
Full time
House of Commons The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days' annual leave (Pro-rata) (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Strategic Estates team in Parliament takes great pride in looking after and improving the buildings of Parliament itself, as custodians of the Estate. While we are part of the House of Commons service, we provide services to the House of Lords as well. We operate on a working World Heritage site which attracts visitors from all over the globe, in a challenging stakeholder environment where conservation and the need to innovate and build for the future coincide. The Property and Asset Strategy team lead the strategic development of an integrated property and asset management approach for the estate, managing the lifecycle of the buildings, day-to-day corporate property management and providing advice to the Project Delivery and Maintenance groups. Property and Asset Strategy has a core of expert in-house technical staff providing continuity, direction and support to colleagues, consultants, and contractors, and represents the estate with key external bodies. The Role This role is a fantastic opportunity to join the Property and Asset Strategy (PAS) team as an Administrative Assistant. The PAS Team initiate the various refurbishment projects and support the directorate in strategic management, reporting and oversight of PAS's full portfolio of projects, services, and operations. The key stakeholder relationships are: SE Directors, managers, and staff Colleagues and Heads of Department outside SE and across Parliament External Partners Some of the responsibilities for this role include: Manage diaries and emails (as requested) for the Deputy Director of Property and Asset Strategy and support PAS Team Leaders. Organise meetings, arrange appointments, book rooms and equipment, circulate agendas and prepare papers in good time. Take accurate and concise minutes, track actions and ensure they're followed up. Liaise with colleagues across Parliament to follow up on requests, papers, or updates. Oversee the recruitment process for the team, liaise with Team Leads, the Recruitment team. Submit job descriptions onto the e-recruitment platform and arrange interviews. Skills and Experience To be successful in this role you will demonstrate: Working with people Builds good relationships and co-operates with others. Promotes and maintains an atmosphere of openness and acceptance to include principles of equality, diversity, and inclusion. Functional knowledge and skills Experience of: Diary and inbox management Organising and supporting meetings Taking minutes Understanding of: Microsoft software (particularly Outlook and SharePoint) Communicating with others Communicates clearly, uses plain English and correct grammar. Deliver important messages effectively with a good manner and respond to strict deadlines. To provide advice and assistance. Planning and organising Plans, prioritises, and monitors tasks in a systematic and organised way. Take the initiative and be proactive to develop new ideas and ways to continuously improve working practices. Providing a customer service Ability to provide excellent customer service to internal and external stakeholders. Responsible for answering queries and taking appropriate actions. Next Steps and Additional Information CV & Criterion Responses - If you would like to apply for this role, please submit your CV and provide evidence against Criteria 1, 2 & 4 . More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
CSL Vifor is a world leading pharmaceutical company focused on Nephrology, Iron Deficiency and Cardio-Renal therapies. At this time we are seeking to add to our medical affairs leadership in the UK with a Head of Field Medical Affairs UK. In this position reporting to the UK Medical Director, you will manage a high performing team of Field Based Medical Advisors across the whole of the UK covering the entire CSL Vifor portfolio which includes assets earmarked for launch in 2024 and beyond. Critical to success in this role is the ability to act already as a qualified ABPI final signatory and to have previously managed teams within medical affairs. You will provide support and leadership utilizing your knowledge of the UK HCP landscape to drive medical performance and collaborate with local brand and commercial teams. Key Measures of Success Strong leadership ensuring high performing field based medical team Strong compliance culture and timely ABPI review and certifications for CSL Vifor therapy areas Demonstrated knowledge and expertise in TAs and products through KOL engagement, presentations, education and training Strong relationships with KOLs, enhancing scientific engagement & insights and strong medical collaboration Quantitative and Qualitative metrics demonstrated and measured, defined by Global Medical Affairs in alignment with Country Head of Medical Demonstrated support for clinical trial and Investigator Initiated Study (IIS) process support Demonstrated and aligned collaboration with cross-functional stakeholder to meet corporate goals Main Accountabilities Leadership, coaching and management of field medical affairs team across CSL Vifor therapy areas Alignment of knowledge, skills and behaviors of field medical advisors Setting and measuring performance of field medical teams in terms of value they can add Represent Medical Affairs externally to establish and maintain medical relationships with Key Opinion Leaders (KOLs), HCPs and key accounts on behalf of CSL Vifor Execute country medical plans locally by representing the medical expertise in TAs and products and through scientific engagement with the medical community Act as final signatory for all medical and commercial activities as per the ABPI code of practice Provide disease state education, medical information and research support Share scientific insights from medical community interactions with local & global medical teams, ensuring capturing of field medical expertise Train colleagues internally, all in accordance with global and local compliance and regulations Minimum Requirements GMC registered medical doctor or Registered pharmacist (e.g. Medicine, Pharmacy, Biology/ Biochemistry) Final signatory as per ABPI rules Demonstrated experience in KOL, HCP or medical community engagement Excellent oral and written communication skills; experience with digital communication Experience in public scientific presentations Ability for overnight travel, up to 30% Preferred Qualification Medical Education (MD) with relevant clinical experience Clinical and/or research experience in Nephrology, cardiology or transplant 5 years' experience with pharma industry locally, regionally or globally 3 years' experience in Medical affairs Management within pharmaceutical industry Strong track record in KOL engagement Experience in clinical research Experience in literature review and analysis Experience in planning and delivering Medical Trainings About CSL Vifor CSL Vifor aims to become the global leader in iron deficiency and nephrology. The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care. For more information, please visit We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Vifor!
Apr 19, 2024
Full time
CSL Vifor is a world leading pharmaceutical company focused on Nephrology, Iron Deficiency and Cardio-Renal therapies. At this time we are seeking to add to our medical affairs leadership in the UK with a Head of Field Medical Affairs UK. In this position reporting to the UK Medical Director, you will manage a high performing team of Field Based Medical Advisors across the whole of the UK covering the entire CSL Vifor portfolio which includes assets earmarked for launch in 2024 and beyond. Critical to success in this role is the ability to act already as a qualified ABPI final signatory and to have previously managed teams within medical affairs. You will provide support and leadership utilizing your knowledge of the UK HCP landscape to drive medical performance and collaborate with local brand and commercial teams. Key Measures of Success Strong leadership ensuring high performing field based medical team Strong compliance culture and timely ABPI review and certifications for CSL Vifor therapy areas Demonstrated knowledge and expertise in TAs and products through KOL engagement, presentations, education and training Strong relationships with KOLs, enhancing scientific engagement & insights and strong medical collaboration Quantitative and Qualitative metrics demonstrated and measured, defined by Global Medical Affairs in alignment with Country Head of Medical Demonstrated support for clinical trial and Investigator Initiated Study (IIS) process support Demonstrated and aligned collaboration with cross-functional stakeholder to meet corporate goals Main Accountabilities Leadership, coaching and management of field medical affairs team across CSL Vifor therapy areas Alignment of knowledge, skills and behaviors of field medical advisors Setting and measuring performance of field medical teams in terms of value they can add Represent Medical Affairs externally to establish and maintain medical relationships with Key Opinion Leaders (KOLs), HCPs and key accounts on behalf of CSL Vifor Execute country medical plans locally by representing the medical expertise in TAs and products and through scientific engagement with the medical community Act as final signatory for all medical and commercial activities as per the ABPI code of practice Provide disease state education, medical information and research support Share scientific insights from medical community interactions with local & global medical teams, ensuring capturing of field medical expertise Train colleagues internally, all in accordance with global and local compliance and regulations Minimum Requirements GMC registered medical doctor or Registered pharmacist (e.g. Medicine, Pharmacy, Biology/ Biochemistry) Final signatory as per ABPI rules Demonstrated experience in KOL, HCP or medical community engagement Excellent oral and written communication skills; experience with digital communication Experience in public scientific presentations Ability for overnight travel, up to 30% Preferred Qualification Medical Education (MD) with relevant clinical experience Clinical and/or research experience in Nephrology, cardiology or transplant 5 years' experience with pharma industry locally, regionally or globally 3 years' experience in Medical affairs Management within pharmaceutical industry Strong track record in KOL engagement Experience in clinical research Experience in literature review and analysis Experience in planning and delivering Medical Trainings About CSL Vifor CSL Vifor aims to become the global leader in iron deficiency and nephrology. The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care. For more information, please visit We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Vifor!
SMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe Life At Smiths - Global leader : We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple - to provide the security, peace of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. The facility at Hemel Hempstead manufactures trace detection equipment based on Ion Mobility Spectrometry technology and products such as the Ionscan 600 and the Lightweight Chemical Detector have an excellent reputation for performance and reliability in worldwide use. The Head of Communications will be responsible for leading the development and implementation of a comprehensive internal and external communications and public relations strategy to support Smiths Detection's overall global business objectives. This is a hands-on role, which will require the incumbent to leverage a thorough understanding of corporate strategy in order to develop and execute communications and public relations programmes and campaigns for all audiences and stakeholders. The successful candidate will be responsible for leading an array of core communications activities including executive communications, employee communications and briefings, public and media external relations, social media, website maintenance, government communications, and investor relations. Duties and Responsibilities (include, but not limited to) Owns the development and execution of corporate communications in line with global marketing strategy. Works closely with business functions to develop compelling value propositions. Leads the development of corporate materials (videos, presentations, brochures etc) - including liaising with internal contributors, writing, editing and proofing copy, and coordinating the production process and distribution. Drives Smiths Detection's public relations and media engagement strategy in cooperation with regional and global marketing managers, that represents Smiths Detection in a positive manner globally while strengthening our brand image. Manages crisis communications in liaison with the Marketing Communications Director. Works directly with senior leadership team members advising them on external communication best practices. Provides interface into Smiths Group Media and Investor Relations teams. Acts a as press liaison for projects and announcements. Supports corporate initiatives and contributes to the correct messaging to investors and analysts. Manages the relationships with external agencies. Budget management. Lead and develop the External Communications team. Owns the social media strategy and works with stakeholders across the business to identify and develop content ideas. Engages and grows our follower base on key social media channels, including use paid social advertising. Own the overall delivery, development and outcomes of our internal communications strategy in line with evolving business needs. Write and/or oversee engaging and exciting communications to drive key messages across all channels (emails, newsletters, employee app, events, etc.) and drive increased engagement with our channels. Act as a trusted advisor to our Senior Leadership Team and Extended Senior Leadership Team, in their communications to employees, suggest/enrich scripts for their internal talks, town halls, internal events etc. Ensure that internal and external messaging have a unified voice and consistent messaging, working with the Marketing community (e.g. product launches, organisational announcements, acquisitions, industry news and events, employer branding campaigns, etc.) Act as a subject matter expert; advising stakeholders on effective communications including channels mix, presentation support, communications planning, key messages development, and best practice. Lead / contribute to key cross-functional strategic projects outside of the direct internal communications strategy. Lead and develop the Internal Communications team, while being accountable for what Internal Communications deliver to our internal stakeholders and/or audiences. About you Master's degree in business, Marketing, Communications or related field of study (essential). A minimum of 10 years' experience in similar position. Experience working in B2B industry or agency. Experience across a range of sectors, preferably including the security sector. Excellent writing ability with extensive experience in all forms of corporate and executive communication, from business media news releases to executive talking points. Ability to communicate complex information accurately, both verbally and in writing. Proven experience in building and implementing innovative, high-impact campaigns across all relevant channels and media (including social media) and aligning strategy with business goals and results. Deep and broad global business acumen, including practice in measuring the cost and ROI of communications campaigns. Excellent understanding of digital communications best practice. Experience working in a global matrix organization. Comfortable interacting with senior stakeholders across the business. Knowledge of online communications tools such as SharePoint, mass email systems and social media. Highly organised and conscientious, with strong attention to detail and the ability to set up systems and processes to manage projects and campaigns. The ability to work under pressure, priorities, respond quickly to changing requirements and meet tight deadlines. Strong creativity. Experience in crisis management and providing leadership and direction to develop fast, effective techniques to mitigate risks. Experience managing external partners / consultants as required. Ability to seamlessly move from strategy to hands-on implementation and back again. To find out more about life at Smiths Detection check out our LinkedIn page follow our story. Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )or LinkedIn.
Apr 19, 2024
Full time
SMITHS DETECTION MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe Life At Smiths - Global leader : We impact critical systems every day with sites in 17 countries and six centers of research excellence. From pioneering to powering life-changing innovation, we're delivering threat detection and screening solutions to safeguard the world from threat Digital growth : A key part of our capability is the integration of digital technology across our business and our operations in more than 55 countries, will be critical to our continued success Exciting opportunities : Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AIML International environment : With some projects, work requires global collaboration and the potential to travel and grow with the business Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple - to provide the security, peace of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. The facility at Hemel Hempstead manufactures trace detection equipment based on Ion Mobility Spectrometry technology and products such as the Ionscan 600 and the Lightweight Chemical Detector have an excellent reputation for performance and reliability in worldwide use. The Head of Communications will be responsible for leading the development and implementation of a comprehensive internal and external communications and public relations strategy to support Smiths Detection's overall global business objectives. This is a hands-on role, which will require the incumbent to leverage a thorough understanding of corporate strategy in order to develop and execute communications and public relations programmes and campaigns for all audiences and stakeholders. The successful candidate will be responsible for leading an array of core communications activities including executive communications, employee communications and briefings, public and media external relations, social media, website maintenance, government communications, and investor relations. Duties and Responsibilities (include, but not limited to) Owns the development and execution of corporate communications in line with global marketing strategy. Works closely with business functions to develop compelling value propositions. Leads the development of corporate materials (videos, presentations, brochures etc) - including liaising with internal contributors, writing, editing and proofing copy, and coordinating the production process and distribution. Drives Smiths Detection's public relations and media engagement strategy in cooperation with regional and global marketing managers, that represents Smiths Detection in a positive manner globally while strengthening our brand image. Manages crisis communications in liaison with the Marketing Communications Director. Works directly with senior leadership team members advising them on external communication best practices. Provides interface into Smiths Group Media and Investor Relations teams. Acts a as press liaison for projects and announcements. Supports corporate initiatives and contributes to the correct messaging to investors and analysts. Manages the relationships with external agencies. Budget management. Lead and develop the External Communications team. Owns the social media strategy and works with stakeholders across the business to identify and develop content ideas. Engages and grows our follower base on key social media channels, including use paid social advertising. Own the overall delivery, development and outcomes of our internal communications strategy in line with evolving business needs. Write and/or oversee engaging and exciting communications to drive key messages across all channels (emails, newsletters, employee app, events, etc.) and drive increased engagement with our channels. Act as a trusted advisor to our Senior Leadership Team and Extended Senior Leadership Team, in their communications to employees, suggest/enrich scripts for their internal talks, town halls, internal events etc. Ensure that internal and external messaging have a unified voice and consistent messaging, working with the Marketing community (e.g. product launches, organisational announcements, acquisitions, industry news and events, employer branding campaigns, etc.) Act as a subject matter expert; advising stakeholders on effective communications including channels mix, presentation support, communications planning, key messages development, and best practice. Lead / contribute to key cross-functional strategic projects outside of the direct internal communications strategy. Lead and develop the Internal Communications team, while being accountable for what Internal Communications deliver to our internal stakeholders and/or audiences. About you Master's degree in business, Marketing, Communications or related field of study (essential). A minimum of 10 years' experience in similar position. Experience working in B2B industry or agency. Experience across a range of sectors, preferably including the security sector. Excellent writing ability with extensive experience in all forms of corporate and executive communication, from business media news releases to executive talking points. Ability to communicate complex information accurately, both verbally and in writing. Proven experience in building and implementing innovative, high-impact campaigns across all relevant channels and media (including social media) and aligning strategy with business goals and results. Deep and broad global business acumen, including practice in measuring the cost and ROI of communications campaigns. Excellent understanding of digital communications best practice. Experience working in a global matrix organization. Comfortable interacting with senior stakeholders across the business. Knowledge of online communications tools such as SharePoint, mass email systems and social media. Highly organised and conscientious, with strong attention to detail and the ability to set up systems and processes to manage projects and campaigns. The ability to work under pressure, priorities, respond quickly to changing requirements and meet tight deadlines. Strong creativity. Experience in crisis management and providing leadership and direction to develop fast, effective techniques to mitigate risks. Experience managing external partners / consultants as required. Ability to seamlessly move from strategy to hands-on implementation and back again. To find out more about life at Smiths Detection check out our LinkedIn page follow our story. Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We have several employee-led Employee Resources Groups Black Employees Network, Veterans, Pride Network) providing support, enhancing career development, and contributing to personal development in the work environment and beyond. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website ( )or LinkedIn.
Role: Global Reward, Wellbeing & Benefits Director Location: UK - This can be a UK remote position Role ID: Our vision is to create a safe and sustainable world. A key member of the Global People Leadership Team. A change agent with deep functional expertise in Reward, Benefits, Wellbeing & Pensions. Accountable for building and leading the Global Reward, Wellbeing & Pensions Centre of Excellence within the Ricardo People Function. Ensuring a data-driven approach to the provision of a competitive package of employee benefits and practices, plus fixed and variable salary components. A change agent with deep functional expertise in Reward & Pensions; driving process improvement, data utilisation and managing external partnerships, whilst playing a key part in the wider People transformation agenda. The role has the unique opportunity to shape the CoE (Centre of Excellence) globally during a period of growth and change, to define what a world-class function looks like, playing a key role in showcasing Ricardo plc as an employer of choice around the world. Key responsibilities Take overall accountability for developing and implementing a highly effective global Reward & Pensions function covering all aspects of compensation, benefits and wellbeing. Support the global People Function Transformation with specific accountability for leading the Global total reward, wellbeing & pensions agenda, enabling the transition to a new operating model, design and deployment of new Reward processes and ways of working. Build trusted relationships across the People function and the business, championing a culture of innovation, collaboration, and continuous improvement. Lead and develop a team of Compensation, Benefits and Wellbeing specialists, (or lead a service) with a commitment to excellence and best practice. Provide strategic subject matter expertise to matters pertaining to Reward; act in an advisory capacity to Group People Team & Organisation Director, People Director's, CFO, CEO & People Partners and other senior stakeholders. Conduct market reviews of employee benefits, with data-driven recommendations and approaches Drive increased rigour in the central management of regional benefits, ensuring an improved cycle of market-based review and renewals. Lead & manage the annual salary review (ASR) and bonus planning process, driving a best-practice approach to merit and variable awards, ensuring a seamless and accurate exercise. Conduct a review of variable pay mechanisms, recommending suitable approaches to bonus and sales and commission schemes. Support the business on the establishment of new regional corporate entities, working to establish market-appropriate employee offerings in new locations, delivering harmonization across the group where relevant. Partner with the Head of Talent to conduct equal pay audits, recommending corrective action as required across a range of demographics. Partner with the Internal Communications team to ensure appropriate levels of employee awareness and engagement on Reward matters. Work with third party suppliers for compensation and benefits benchmarking data; be the SME within the wider HR community to promote understanding of practices to support development/ growth of the business. Design and implement approaches to employee recognition. Partner with Global Mobility to drive a consistent approach to international assignments and relocations. Design and implement fit-for-purpose metrics, reports and HRIS capabilities. Partner with Digital Transformation on the deployment of new HCM system from a Reward perspective. Input and support on ad-hoc projects, including potential M&A due diligence and integration. Management of the Flexible benefits programme. Build trusted relationships across all levels across the organisation, demonstrating skill in collaborative working - skilfully partnering with business stakeholders and People Function colleagues. Lead, coordinate, motivate and develop diverse teams of individuals across multiple locations. Effectively establish, maintain and manage strong partnership relationships with all 3rd party suppliers. Provide mentorship, guidance and career development to team members and other colleagues within Ricardo. An inspirational role model that lives our values and understands the importance of driving the right culture to achieve business priorities. A business partner, team player and change agent. Key competencies and experience Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organised manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and - 's) performance reviews and career discussions. Extensive experience of working in Senior Reward roles in global organisations, successfully leading functions through transformation and change. Extensive experience across the full international compensation and benefitslandscape. Experience in applying the latest thinking and industry insights to challenge traditional ways of working and operational standards to improve employee experience. Extensive experience in working within a dynamic fast-paced environment, under pressure with frequentdeadlines. Extensive experience in partnering and influencing at a senior level C suite level. Fluency in English is a pre-requisite; another language is an advantage but not required. Experience working in consulting businesses and or engineering/scientific knowledge workers would be an advantage. Skills and behaviours A strong fit with Ricardo's culture; commercial, collaborative, low ego and non-hierarchal. Resilient and brave; able to make bold decisions with first class communication and relationship building skills and a good sense of humour. Always work collaboratively, actively seeking and responding to business input; engaging all key stakeholders; acting as an enabler/facilitator/coach to establish strong understanding, capability and commitment. Will 'think out of the box' - continually aware of latest trends in all aspects of the SME areas they are accountable to develop to enable the design and implementation of 'leading edge solutions' that energise and engages the business. Flexible and adaptable; will thrive in a changing environment, readily deal with ambiguity, cope with setbacks, and always seek solutions (rather than problems). Demonstrate a genuine interest in others; adapting your style to 'get the best outcome' from every situation/interaction, being aware, sensitive and respectful to different cultural needs. Energetic and dedicated, will do whatever it takes to get the job done, building strong and trusting relationships at all levels. A confident and articulate communicator with personal presence and gravitas, will effectively influence, engage and challenge to gain understanding and commitment for their agenda. Resilience, pragmatism, and solutions-focus when faced with ambiguity. A continuous improvement mindset and true knowledge of change management best practice. Desirable CIPD Level 7. Related Degree or post graduate Degree in relevant field. Working with Ricardo You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance . click apply for full job details
Apr 19, 2024
Full time
Role: Global Reward, Wellbeing & Benefits Director Location: UK - This can be a UK remote position Role ID: Our vision is to create a safe and sustainable world. A key member of the Global People Leadership Team. A change agent with deep functional expertise in Reward, Benefits, Wellbeing & Pensions. Accountable for building and leading the Global Reward, Wellbeing & Pensions Centre of Excellence within the Ricardo People Function. Ensuring a data-driven approach to the provision of a competitive package of employee benefits and practices, plus fixed and variable salary components. A change agent with deep functional expertise in Reward & Pensions; driving process improvement, data utilisation and managing external partnerships, whilst playing a key part in the wider People transformation agenda. The role has the unique opportunity to shape the CoE (Centre of Excellence) globally during a period of growth and change, to define what a world-class function looks like, playing a key role in showcasing Ricardo plc as an employer of choice around the world. Key responsibilities Take overall accountability for developing and implementing a highly effective global Reward & Pensions function covering all aspects of compensation, benefits and wellbeing. Support the global People Function Transformation with specific accountability for leading the Global total reward, wellbeing & pensions agenda, enabling the transition to a new operating model, design and deployment of new Reward processes and ways of working. Build trusted relationships across the People function and the business, championing a culture of innovation, collaboration, and continuous improvement. Lead and develop a team of Compensation, Benefits and Wellbeing specialists, (or lead a service) with a commitment to excellence and best practice. Provide strategic subject matter expertise to matters pertaining to Reward; act in an advisory capacity to Group People Team & Organisation Director, People Director's, CFO, CEO & People Partners and other senior stakeholders. Conduct market reviews of employee benefits, with data-driven recommendations and approaches Drive increased rigour in the central management of regional benefits, ensuring an improved cycle of market-based review and renewals. Lead & manage the annual salary review (ASR) and bonus planning process, driving a best-practice approach to merit and variable awards, ensuring a seamless and accurate exercise. Conduct a review of variable pay mechanisms, recommending suitable approaches to bonus and sales and commission schemes. Support the business on the establishment of new regional corporate entities, working to establish market-appropriate employee offerings in new locations, delivering harmonization across the group where relevant. Partner with the Head of Talent to conduct equal pay audits, recommending corrective action as required across a range of demographics. Partner with the Internal Communications team to ensure appropriate levels of employee awareness and engagement on Reward matters. Work with third party suppliers for compensation and benefits benchmarking data; be the SME within the wider HR community to promote understanding of practices to support development/ growth of the business. Design and implement approaches to employee recognition. Partner with Global Mobility to drive a consistent approach to international assignments and relocations. Design and implement fit-for-purpose metrics, reports and HRIS capabilities. Partner with Digital Transformation on the deployment of new HCM system from a Reward perspective. Input and support on ad-hoc projects, including potential M&A due diligence and integration. Management of the Flexible benefits programme. Build trusted relationships across all levels across the organisation, demonstrating skill in collaborative working - skilfully partnering with business stakeholders and People Function colleagues. Lead, coordinate, motivate and develop diverse teams of individuals across multiple locations. Effectively establish, maintain and manage strong partnership relationships with all 3rd party suppliers. Provide mentorship, guidance and career development to team members and other colleagues within Ricardo. An inspirational role model that lives our values and understands the importance of driving the right culture to achieve business priorities. A business partner, team player and change agent. Key competencies and experience Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organised manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and - 's) performance reviews and career discussions. Extensive experience of working in Senior Reward roles in global organisations, successfully leading functions through transformation and change. Extensive experience across the full international compensation and benefitslandscape. Experience in applying the latest thinking and industry insights to challenge traditional ways of working and operational standards to improve employee experience. Extensive experience in working within a dynamic fast-paced environment, under pressure with frequentdeadlines. Extensive experience in partnering and influencing at a senior level C suite level. Fluency in English is a pre-requisite; another language is an advantage but not required. Experience working in consulting businesses and or engineering/scientific knowledge workers would be an advantage. Skills and behaviours A strong fit with Ricardo's culture; commercial, collaborative, low ego and non-hierarchal. Resilient and brave; able to make bold decisions with first class communication and relationship building skills and a good sense of humour. Always work collaboratively, actively seeking and responding to business input; engaging all key stakeholders; acting as an enabler/facilitator/coach to establish strong understanding, capability and commitment. Will 'think out of the box' - continually aware of latest trends in all aspects of the SME areas they are accountable to develop to enable the design and implementation of 'leading edge solutions' that energise and engages the business. Flexible and adaptable; will thrive in a changing environment, readily deal with ambiguity, cope with setbacks, and always seek solutions (rather than problems). Demonstrate a genuine interest in others; adapting your style to 'get the best outcome' from every situation/interaction, being aware, sensitive and respectful to different cultural needs. Energetic and dedicated, will do whatever it takes to get the job done, building strong and trusting relationships at all levels. A confident and articulate communicator with personal presence and gravitas, will effectively influence, engage and challenge to gain understanding and commitment for their agenda. Resilience, pragmatism, and solutions-focus when faced with ambiguity. A continuous improvement mindset and true knowledge of change management best practice. Desirable CIPD Level 7. Related Degree or post graduate Degree in relevant field. Working with Ricardo You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place. We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable. Work life balance . click apply for full job details
At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day. If you're a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you! Board is looking to bring on dynamic & driven Director of Renewal Operations . This is a multifaceted role and will be responsible for driving process optimization, renewal forecasting accuracy, and overall renewal process effectiveness. This role sits within the Revenue Operations function with a strong link to the CS leadership to build high-performance field teams, accountable to metrics and operating with a positive, collaborative culture. Main duties: Maintain forecasts to show upcoming renewal and risk revenue and work closely with CS field leaders to drive target achievement. Design plays and programs used by CSMs that capitalize on opportunities and address risk by category, segment and leader. Enhance operational cadences that drive retention and provide insights into the core set of retention metrics (including trends, business priorities, and corrective steps to rectify gaps) across segments and geographies to improve Board renewal objectives that enhance effectiveness. Ensure renewal reports and other intelligence are provided to the relevant stakeholders while developing and enhancing existing dashboards (using SFDC and internal tools). Ensure global renewal initiatives and programs are communicated, aligned, implemented, and measured, for bi-directional knowledge sharing to support global standard methodologies. Establish and maintain renewals onboarding/training plan focused on the development and reinforcement of critical renewal competencies. What we look for: 7+ years of Customer Success experience with at least 3 in senior leadership of a high-growth, customer-facing team within a SaaS company and direct involvement in supporting CS strategy, organizational design, and performance management. Experience with software development tools, practices, and methodologies. Passion for data, analytics, and process; possessing the ability to identify systemic risk, trends and opportunities that continuously refine and improve business strategy and direction Demonstrated success with cross-functional coordination, including planning, execution tracking, and decision-making. Strong ability to deliver and facilitate knowledge transfer, both in-person and virtually, across a globally diverse team. Preferred Skills Knowledge/Experience in multi-dimensional planning software, specifically Board but can also include Anaplan, One Stream, Pigment, IBM, SAP, etc.). Our commitment to Diversity and Inclusion Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day! Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce. Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes. For further question, please refer to our Privacy Policy at
Apr 19, 2024
Full time
At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day. If you're a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you! Board is looking to bring on dynamic & driven Director of Renewal Operations . This is a multifaceted role and will be responsible for driving process optimization, renewal forecasting accuracy, and overall renewal process effectiveness. This role sits within the Revenue Operations function with a strong link to the CS leadership to build high-performance field teams, accountable to metrics and operating with a positive, collaborative culture. Main duties: Maintain forecasts to show upcoming renewal and risk revenue and work closely with CS field leaders to drive target achievement. Design plays and programs used by CSMs that capitalize on opportunities and address risk by category, segment and leader. Enhance operational cadences that drive retention and provide insights into the core set of retention metrics (including trends, business priorities, and corrective steps to rectify gaps) across segments and geographies to improve Board renewal objectives that enhance effectiveness. Ensure renewal reports and other intelligence are provided to the relevant stakeholders while developing and enhancing existing dashboards (using SFDC and internal tools). Ensure global renewal initiatives and programs are communicated, aligned, implemented, and measured, for bi-directional knowledge sharing to support global standard methodologies. Establish and maintain renewals onboarding/training plan focused on the development and reinforcement of critical renewal competencies. What we look for: 7+ years of Customer Success experience with at least 3 in senior leadership of a high-growth, customer-facing team within a SaaS company and direct involvement in supporting CS strategy, organizational design, and performance management. Experience with software development tools, practices, and methodologies. Passion for data, analytics, and process; possessing the ability to identify systemic risk, trends and opportunities that continuously refine and improve business strategy and direction Demonstrated success with cross-functional coordination, including planning, execution tracking, and decision-making. Strong ability to deliver and facilitate knowledge transfer, both in-person and virtually, across a globally diverse team. Preferred Skills Knowledge/Experience in multi-dimensional planning software, specifically Board but can also include Anaplan, One Stream, Pigment, IBM, SAP, etc.). Our commitment to Diversity and Inclusion Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day! Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce. Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes. For further question, please refer to our Privacy Policy at
About us The Institute for Innovation and Public Purpose (IIPP) is a department within UCL and part of The Bartlett faculty, known internationally for its radical thinking about space, design and sustainability. We are at an exciting point in history, with radical thinking emerging in economics and policy-making. By offering a new approach where public and private sectors can meet - and focusing minds on public value and mission-oriented policies - we can solve 21st-century challenges, collaboratively. The work of the UCL Institute for Innovation and Public Purpose (IIPP) is influencing global policy decisions and creating new policy collaborations to deliver public value-driven innovations. The mission of IIPP is to change how public value is imagined, practiced and evaluated to tackle societal challenges-and, by doing this, deliver economic growth that is innovation-led, sustainable and inclusive. We help global policy makers discover better solutions to complex problems - in areas like industrial strategy, innovation policy, economic development, and institutional design. IIPP is founded and directed by Mariana Mazzucato, who holds the Chair in the Economics of Innovation and Public Value. Deputy Director of IIPP Rainer Kattel is Professor of Innovation and Public Governance. Our team brings together an interdisciplinary group of cutting edge academics and practitioners with global experience. The institute is based around four core areas: New research for a new movement Training the next generation of leaders Global Policy Impact Engaging the public. About the role IIPP has a dynamic faculty and policy team who directly engage with policy actors, governments and civil servants to co-develop and co-learn new approaches to shifts policies that can shift the current economic paradigm, with a real focus on practice. Through Applied Learning, IIPP creates bespoke programmes for public sector organisations, government departments, policymakers and civil servants to equip participants with skills and insights to build innovative, inclusive, and sustainable organisations and to shift how policies are designed and implemented. These programmes are a mix of online and in person delivery, which ranges from a few weeks to several months and with varied delivery tools (lecture, seminars, workshops, discovery sessions, prototyping sessions, etc). Recent work include programmes for the UN FAO and the Ministry of Agriculture in Rwanda and the Peruvian Innovation Agency ProInnovate. With a growing ambition and high demand, new formats of applied learning are currently being developed, including open enrollement modules. The Applied Learning team is integrated in a wider policy engagement function at IIPP, which includes internal and external collaborations with the Mission Oriented Innovation Network (MOIN), and in the life of the institute, particularly through the MPA student placement programmes and through the public engagement series About you The Applied Learning (AL) and Stakeholder Manager will be leading the delivery of IIPP's suite of AL projects with local, national, and international partners. The candidate will be involved in projects across their full duration, from initial planning stages through to successful delivery and final reporting. In addition, this role will be involved in the development and delivery of varied activities that relates to policy and stakeholder engagement, including coordinating the student placement programme with our public sector partner organisations, supporting the delivery of engagement events, and other activities related to IIPP Policy work, and MOIN network. The role would suit someone with experience in coordinating the delivery of learning activities or programmes of engagement for policymakers and varied stakeholder groups (ideally with international partners), with good project management skills and with an interest developing broader knowledge and experience in this field. What we offer IIPP brings together an interdisciplinary group of cutting-edge academics and practitioners to influence global policy decisions and create new policy collaborations. Our mission is to change how public value is imagined, practised and evaluated to tackle societal challenges-and, by doing this, to deliver economic growth that is innovation-led, sustainable, and inclusive. Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Apr 19, 2024
Full time
About us The Institute for Innovation and Public Purpose (IIPP) is a department within UCL and part of The Bartlett faculty, known internationally for its radical thinking about space, design and sustainability. We are at an exciting point in history, with radical thinking emerging in economics and policy-making. By offering a new approach where public and private sectors can meet - and focusing minds on public value and mission-oriented policies - we can solve 21st-century challenges, collaboratively. The work of the UCL Institute for Innovation and Public Purpose (IIPP) is influencing global policy decisions and creating new policy collaborations to deliver public value-driven innovations. The mission of IIPP is to change how public value is imagined, practiced and evaluated to tackle societal challenges-and, by doing this, deliver economic growth that is innovation-led, sustainable and inclusive. We help global policy makers discover better solutions to complex problems - in areas like industrial strategy, innovation policy, economic development, and institutional design. IIPP is founded and directed by Mariana Mazzucato, who holds the Chair in the Economics of Innovation and Public Value. Deputy Director of IIPP Rainer Kattel is Professor of Innovation and Public Governance. Our team brings together an interdisciplinary group of cutting edge academics and practitioners with global experience. The institute is based around four core areas: New research for a new movement Training the next generation of leaders Global Policy Impact Engaging the public. About the role IIPP has a dynamic faculty and policy team who directly engage with policy actors, governments and civil servants to co-develop and co-learn new approaches to shifts policies that can shift the current economic paradigm, with a real focus on practice. Through Applied Learning, IIPP creates bespoke programmes for public sector organisations, government departments, policymakers and civil servants to equip participants with skills and insights to build innovative, inclusive, and sustainable organisations and to shift how policies are designed and implemented. These programmes are a mix of online and in person delivery, which ranges from a few weeks to several months and with varied delivery tools (lecture, seminars, workshops, discovery sessions, prototyping sessions, etc). Recent work include programmes for the UN FAO and the Ministry of Agriculture in Rwanda and the Peruvian Innovation Agency ProInnovate. With a growing ambition and high demand, new formats of applied learning are currently being developed, including open enrollement modules. The Applied Learning team is integrated in a wider policy engagement function at IIPP, which includes internal and external collaborations with the Mission Oriented Innovation Network (MOIN), and in the life of the institute, particularly through the MPA student placement programmes and through the public engagement series About you The Applied Learning (AL) and Stakeholder Manager will be leading the delivery of IIPP's suite of AL projects with local, national, and international partners. The candidate will be involved in projects across their full duration, from initial planning stages through to successful delivery and final reporting. In addition, this role will be involved in the development and delivery of varied activities that relates to policy and stakeholder engagement, including coordinating the student placement programme with our public sector partner organisations, supporting the delivery of engagement events, and other activities related to IIPP Policy work, and MOIN network. The role would suit someone with experience in coordinating the delivery of learning activities or programmes of engagement for policymakers and varied stakeholder groups (ideally with international partners), with good project management skills and with an interest developing broader knowledge and experience in this field. What we offer IIPP brings together an interdisciplinary group of cutting-edge academics and practitioners to influence global policy decisions and create new policy collaborations. Our mission is to change how public value is imagined, practised and evaluated to tackle societal challenges-and, by doing this, to deliver economic growth that is innovation-led, sustainable, and inclusive. Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.