Are you looking to develop your retail/sales experience and develop your career, whilst learning lots of new skills? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and very secure industry. My client welcome applicants from all different types of retail backgrounds. Job Purpose: This is a great opportunity to work as part of a small, friendly team at a brand new storage facility, providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Core Responsibilities: Sales/Customer Service Ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 24,960 + bonuses - this is the entry pay grade and there are 4 pay grades to this role; The roles is based in Hall Green, Birmingham, but the post holder must be flexible and willing to provide cover at the other neighbouring locations when called upon to do so too (Travelling Expenses will be covered by the company; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
Mar 29, 2024
Full time
Are you looking to develop your retail/sales experience and develop your career, whilst learning lots of new skills? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and very secure industry. My client welcome applicants from all different types of retail backgrounds. Job Purpose: This is a great opportunity to work as part of a small, friendly team at a brand new storage facility, providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Core Responsibilities: Sales/Customer Service Ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 24,960 + bonuses - this is the entry pay grade and there are 4 pay grades to this role; The roles is based in Hall Green, Birmingham, but the post holder must be flexible and willing to provide cover at the other neighbouring locations when called upon to do so too (Travelling Expenses will be covered by the company; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Mar 29, 2024
Full time
Public Sector Business Development Director page is loaded Public Sector Business Development Director Apply locations Homeworker - UK Birmingham Belfast time type Full time posted on Posted 2 Days Ago job requisition id JR_13776 When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story. Kainos provides a market leading, full life-cycle portfolio of bespoke digital solutions to Public Sector as a long-established supplier to the UK Government, providing innovation and best in class customer focused, value add delivery to solve complex client problems. Whether working with our clients' legacy or more modern systems, we apply innovation and expertise to modernise their processes through digital transformation and innovation by our Cloud, Data & AI, Low Code and Digital Advisory practices. Recent Industry leading and award-winning projects our Public Sector team have delivered include: DVSA - • Best Public Sector IT Project of the Year, UK IT Industry Awards for DVSA's digital transformation of the future driver theory test. • Award winner for DVSA's pioneering predictive analytics tool to detect fraudulent activity and digitally transforming the driver examination process. DSTL - • The Defence Science and Technology Laboratory (Dstl) is a UK government agency of the Ministry of Defence. Dstl provides world-class expertise and delivers cutting-edge science and technology for the benefit of the UK and allies. Kainos delivered cloud native modernisation for the DSTL to reduce costs and drive innovation, delivered 6 weeks ahead of schedule. Other life-changing projects Kainos has delivered in the Public Sector include: • HM Passport Office - digital passport application and renewal process, a £20m+ project • Register to Vote service, a £3m+ project • MOT service, a £15m+ project • Defra EU Exit and Trade services, a £20m+ project The team We are delighted to offer an exciting growth opportunity to be part of our Public Sector Business Development team at Kainos. Currently a team of 14 people, our BD team is located across the UK (Belfast, London, Birmingham) leading growth and revenue generation with Public Sector clients across UK&I, EMEA and North America. The team has an enviable reputation in the market having supported clients through some of the most complex digital transformations ever delivered in the UK Public Sector. With continued success and a strong trajectory of opportunity, we have established a devolved sectoral structure of client groups to support Public Sector clients: • Central & Devolved Government • Public Safety and National Security • Transport • Tax, Trade and Welfare (including Defra, HMRC, DWP) Each client group has a leadership team responsible for delivering and growing our business with customers in the group and supports a devolved reporting model across the business. As a Business Development Director (Principal) in Kainos, you will take a lead role in the Business Development team, operating as an individual contributor in the Transport or t he Tax Trade and Welfare Client Group, being responsible for growing our customer base and delivering our business development strategy. Having expertise in one of these client group sectors is advantageous for this role. You will generate opportunity in your sector by developing an extensive network of industry contacts including senior civil servants within the UK Government and Public Sector space. Through your existing network, existing Kainos stakeholder relationships within our client base and leveraging connections through our Kainos Workday Practice, you will lead strategic Business Development, ensuring cross-selling opportunities are maximised. You will work collaboratively with other members of the Business Development team as well as colleagues from other areas of the business including delivery, commercial, marketing and operations, owning opportunity management from first conversation to contract. Your key responsibilities will include: Developing Kainos as a business - you will build and maintain a strong pipeline of opportunities across your sector/region that will enable you to forecast accurately across future quarters, achieve agreed sales targets and maintain predictability of future revenue. Providing Business Development leadership - utilising best industry practice and processes you will develop sector/region specific prospect and account plans and lead pursuit teams to develop pipeline and deliver revenue. Being a trusted advisor for our customers - you will apply a consultative selling approach based on taking time to properly understand our customers, their challenges and opportunities, exercising empathy, active listening, responsiveness and creativity. Putting deals together - deals will need to meet sales, revenue and profitability objectives, and ensure that the work contracted is compatible with Kainos' strategy and goals. Building and developing strategic partnerships - you will build and maintain successful partnerships with other businesses in our ecosystem to enable Kainos to be positioned as a go-to partner that is trusted and continually adds value. Negotiating & managing senior stakeholders - You will be an expert negotiator and excel in in senior stakeholder relationship management, with experience of presenting and refining proposals to achieve win/win outcomes for Kainos and our customers. Be an external Kainos ambassador - with an external customer focus, you must ensure that you embrace and promote the culture, values and behaviours that make Kainos unique. Working as part of a team - You will work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised. Putting people first & developing others - You will mentor, coach, and develop colleagues within your client group and the wider Public Sector team, developing their business development skills and potential, supporting their career development. Essential requirements: Experience in leading Business Development with Public Sector client accounts in excess of £5m per annum, selling complex digital solutions. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expert in business development processes, deal commercials and constructing complex commercial offers. Ability to create business development strategies and account plans that ensure success in winning multiple multi-million-pound deals and deliver against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology trends and their potential impact for customers. Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Kainos. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Ability to plan and meet deadlines in accordance with business requirements. Excellent negotiation skills, both from a commercial and contract perspective as well as resolving escalations and diffusing issues. We are passionate about developing people - a demonstrable ability in mentoring and coaching members of your team and wider community. Desirable: Demonstrable experience working closely with global partners to build successful co-sell relationships and generate revenue. A genuine passion in solving complex customer problems with technology. Experience of growing a market sector and developing new offerings. So what are you waiting for? Let's write the next incredible chapter of our story together. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. . click apply for full job details
Customer Sales Advisor - Chiswick/Brentford. Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales background. Job Purpose: This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. This is a varied role, incorporating a range of duties linked to ensuring the successful operational management and running of a successful self-storage location. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations and elements of Accounts. Core Responsibilities: Sales/Customer Service Sell space (inbound business only via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Additional administration required when liaising with the removals contractor, including using the removals calendar. Marketing Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,352 + bonuses - this is the entry pay grade and there are 3 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
Mar 29, 2024
Full time
Customer Sales Advisor - Chiswick/Brentford. Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales background. Job Purpose: This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. This is a varied role, incorporating a range of duties linked to ensuring the successful operational management and running of a successful self-storage location. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations and elements of Accounts. Core Responsibilities: Sales/Customer Service Sell space (inbound business only via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing. Additional administration required when liaising with the removals contractor, including using the removals calendar. Marketing Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Retail Sales Upsell wherever appropriate, for standard retail and hire crates. Charity Participation As part of our Corporate Social Responsibility commitment, all employees are required to spend 1% of their working time (around 2 hours per month) volunteering/raising funds for chosen/local charities. This time is paid. Principle terms: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,352 + bonuses - this is the entry pay grade and there are 3 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Additional Benefits Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. You will benefit from working with a very friendly and fun team, where you will be rewarded for your hard work and achievements.
Required European Location: Candidates are required to be based in Europe, with a mandatory presence in one of the specified regions, including Germany, the Nordics, Benelux, or the United Kingdom. This geographic requirement is crucial to optimize collaboration, streamline communication, and align with the operational needs of our global team. Only applicants from these specified regions will be considered for this position. NearForm, a global tech consultancy specializing in software solutions for enterprises, is actively hiring a Senior Account Executive/Client Principal. We're seeking a results-driven individual with a talent for composability-the ability to seamlessly integrate diverse elements. In this role, you'll own the sales cycle, crafting customized technology solutions and navigating ecommerce intricacies to build lasting client relationships. If you're passionate about driving sales results, possess strong composability skills, and are ready to contribute to our dynamic team, explore this impactful opportunity with NearForm. This role will report directly to the Senior VP of Global Sales, and be a key player in our visible and influential sales team. As a Senior Account Executive/Client Principal you will be responsible for: Identifying and prioritizing high-potential targets: Utilize strategic insight to pinpoint ideal Fortune 2000 clients, fostering collaboration between sales and delivery teams for cohesive, long-term success. Nurturing Strong Relationships: Build trust with CxO, VP, and Director-level executives, becoming their trusted advisor in tech consulting. Collaborate closely with delivery teams for seamless execution and congruence between functions. Crafting winning solutions: Tailor NearForm's innovative services to address client needs, collaborating with internal teams to showcase expertise and earn confidence. Driving profitable deals: Champion the sales cycle from lead qualification to contract negotiation, ensuring close collaboration with delivery teams for a unified approach. Secure partnerships delivering significant value for both NearForm and clients. Fostering long-term client success: Cultivate strong partnerships beyond initial deals, actively collaborating with delivery teams to identify new growth opportunities and consistently exceed expectations. Maximizing value through upselling and cross-selling: Leverage your deep understanding of client needs to recommend additional solutions and services, collaborating with internal teams to drive further success and mutual benefit. Orchestrating seamless solutions: Lead the sales cycle from inception to completion, collaborating effectively with internal teams to deliver optimal solutions. Ensure functions are congruent for seamless execution and client satisfaction that consistently exceeds expectations. Leveraging strategic partnerships: Tap into NearForm's extensive network to unlock new business opportunities. Collaborate closely with internal teams to amplify the value delivered to clients through strategic partnerships. Essential Skills 10+ years of success in B2B tech professional services, specializing in custom software development and digital product design. Strategic Hunter-Farmer: Proactively identifies, qualifies, and closes deals across Fortune 2000 accounts. Cultivates lasting relationships as a trusted advisor for sustained partnership growth. Digital Product Lifecycle Expert: Deep understanding of the digital product lifecycle, excelling in clearly translating its benefits to foster long-term relationships built on value. Full Sales Cycle Expertise: Balances strategic hunting for new opportunities with farming to nurture existing client relationships. Leads complex deals and crafts composable solutions meeting evolving client needs. Exceeding Targets Proven Track Record: Consistently exceeds sales targets and quotas by establishing, expanding, and closing high-value engagements, prioritizing lasting client satisfaction. Commercial Acumen and Client Passion: Demonstrates strong commercial acumen and a passion for creating, selling, and delivering technology consulting services. Understands client needs for both immediate deals and long-term relationships. Advanced Negotiation in Complex Environments: Utilizes advanced negotiation skills to secure optimal deals and navigate intricate ecommerce landscapes, building sustainable client partnerships. Exceptional Communication Skills: Excels in exceptional verbal and written communication, captivating diverse audiences with compelling presentations and proposals that strengthen client relationships. Large and Scalable Org Adaptability: Thrives in large and scalable organizations, showcasing adaptability in fast-paced environments. Contributes positively to team culture with energy, empathy, and collaboration. Travel Ready for Strong Relationships (25% - 50%): Willingly embraces travel, averaging 25% for essential face-to-face interactions, with flexibility up to 50% during peak periods. Recognizes the pivotal role these engagements play in fortifying lasting relationships. Desired Skills Proven success selling custom software or digital products specifically focused on ecommerce. Familiarity with members of the MACH Alliance (a plus). Benefits Work remotely: we have a genuine dedication to work/life balance. Work flexibility; we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters - school run, no problem! Home Office Support: Receive a home office stipend to help you create a comfortable and productive workspace. Investment in Growth: Access a generous professional development budget to support ongoing learning and career growth. Positive Company Culture: Join a positive and collaborative company culture that places value on work-life balance. The Wellness Hub: We have a genuine commitment to fostering/improving NearFormers' wellbeing; we offer resources and support, including a NearForm advice line which offers confidential support for anything from relationship issues to staying healthy. About Us At NearForm, we value collaboration and a curious mindset that fuels our dynamic team. With a decade of experience, we've achieved meaningful results for our clients while maintaining the agile and transparent ethos of a startup. Our focus on digital transformation means creating practical, user-centric products that help enterprises enter markets quickly, enhance customer experiences, and reshape workflows. Bolstered by recent investment, NearForm is gearing up to extend its impact to more enterprises. Despite our global presence, NearFormers form a close-knit community built on trust and camaraderie. Our annual company retreat, in non-pandemic times, brings us together, reflecting our commitment to open-source values and the exchange of thoughts and ideas. Join us at NearForm and be part of a journey marked by innovation and progress. Inclusion Inclusion is one of our core values. We don't discriminate by race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. All persons hired will be required to verify identity and eligibility to work in the country where employed. We are not offering working visa sponsorship at this time.
Mar 29, 2024
Full time
Required European Location: Candidates are required to be based in Europe, with a mandatory presence in one of the specified regions, including Germany, the Nordics, Benelux, or the United Kingdom. This geographic requirement is crucial to optimize collaboration, streamline communication, and align with the operational needs of our global team. Only applicants from these specified regions will be considered for this position. NearForm, a global tech consultancy specializing in software solutions for enterprises, is actively hiring a Senior Account Executive/Client Principal. We're seeking a results-driven individual with a talent for composability-the ability to seamlessly integrate diverse elements. In this role, you'll own the sales cycle, crafting customized technology solutions and navigating ecommerce intricacies to build lasting client relationships. If you're passionate about driving sales results, possess strong composability skills, and are ready to contribute to our dynamic team, explore this impactful opportunity with NearForm. This role will report directly to the Senior VP of Global Sales, and be a key player in our visible and influential sales team. As a Senior Account Executive/Client Principal you will be responsible for: Identifying and prioritizing high-potential targets: Utilize strategic insight to pinpoint ideal Fortune 2000 clients, fostering collaboration between sales and delivery teams for cohesive, long-term success. Nurturing Strong Relationships: Build trust with CxO, VP, and Director-level executives, becoming their trusted advisor in tech consulting. Collaborate closely with delivery teams for seamless execution and congruence between functions. Crafting winning solutions: Tailor NearForm's innovative services to address client needs, collaborating with internal teams to showcase expertise and earn confidence. Driving profitable deals: Champion the sales cycle from lead qualification to contract negotiation, ensuring close collaboration with delivery teams for a unified approach. Secure partnerships delivering significant value for both NearForm and clients. Fostering long-term client success: Cultivate strong partnerships beyond initial deals, actively collaborating with delivery teams to identify new growth opportunities and consistently exceed expectations. Maximizing value through upselling and cross-selling: Leverage your deep understanding of client needs to recommend additional solutions and services, collaborating with internal teams to drive further success and mutual benefit. Orchestrating seamless solutions: Lead the sales cycle from inception to completion, collaborating effectively with internal teams to deliver optimal solutions. Ensure functions are congruent for seamless execution and client satisfaction that consistently exceeds expectations. Leveraging strategic partnerships: Tap into NearForm's extensive network to unlock new business opportunities. Collaborate closely with internal teams to amplify the value delivered to clients through strategic partnerships. Essential Skills 10+ years of success in B2B tech professional services, specializing in custom software development and digital product design. Strategic Hunter-Farmer: Proactively identifies, qualifies, and closes deals across Fortune 2000 accounts. Cultivates lasting relationships as a trusted advisor for sustained partnership growth. Digital Product Lifecycle Expert: Deep understanding of the digital product lifecycle, excelling in clearly translating its benefits to foster long-term relationships built on value. Full Sales Cycle Expertise: Balances strategic hunting for new opportunities with farming to nurture existing client relationships. Leads complex deals and crafts composable solutions meeting evolving client needs. Exceeding Targets Proven Track Record: Consistently exceeds sales targets and quotas by establishing, expanding, and closing high-value engagements, prioritizing lasting client satisfaction. Commercial Acumen and Client Passion: Demonstrates strong commercial acumen and a passion for creating, selling, and delivering technology consulting services. Understands client needs for both immediate deals and long-term relationships. Advanced Negotiation in Complex Environments: Utilizes advanced negotiation skills to secure optimal deals and navigate intricate ecommerce landscapes, building sustainable client partnerships. Exceptional Communication Skills: Excels in exceptional verbal and written communication, captivating diverse audiences with compelling presentations and proposals that strengthen client relationships. Large and Scalable Org Adaptability: Thrives in large and scalable organizations, showcasing adaptability in fast-paced environments. Contributes positively to team culture with energy, empathy, and collaboration. Travel Ready for Strong Relationships (25% - 50%): Willingly embraces travel, averaging 25% for essential face-to-face interactions, with flexibility up to 50% during peak periods. Recognizes the pivotal role these engagements play in fortifying lasting relationships. Desired Skills Proven success selling custom software or digital products specifically focused on ecommerce. Familiarity with members of the MACH Alliance (a plus). Benefits Work remotely: we have a genuine dedication to work/life balance. Work flexibility; we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters - school run, no problem! Home Office Support: Receive a home office stipend to help you create a comfortable and productive workspace. Investment in Growth: Access a generous professional development budget to support ongoing learning and career growth. Positive Company Culture: Join a positive and collaborative company culture that places value on work-life balance. The Wellness Hub: We have a genuine commitment to fostering/improving NearFormers' wellbeing; we offer resources and support, including a NearForm advice line which offers confidential support for anything from relationship issues to staying healthy. About Us At NearForm, we value collaboration and a curious mindset that fuels our dynamic team. With a decade of experience, we've achieved meaningful results for our clients while maintaining the agile and transparent ethos of a startup. Our focus on digital transformation means creating practical, user-centric products that help enterprises enter markets quickly, enhance customer experiences, and reshape workflows. Bolstered by recent investment, NearForm is gearing up to extend its impact to more enterprises. Despite our global presence, NearFormers form a close-knit community built on trust and camaraderie. Our annual company retreat, in non-pandemic times, brings us together, reflecting our commitment to open-source values and the exchange of thoughts and ideas. Join us at NearForm and be part of a journey marked by innovation and progress. Inclusion Inclusion is one of our core values. We don't discriminate by race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. All persons hired will be required to verify identity and eligibility to work in the country where employed. We are not offering working visa sponsorship at this time.
We are looking for a professional and customer focused Showroom Receptionist to join our team in Kingston. Previous motor trade experience is NOT essential. If you have experience within Reception, Front of House or Admin, we want to hear from you. Join the world's leading car brand, Toyota, and become a part of our commitment to providing exceptional employee experiences. As an employer of choice, we are dedicated to supporting our passionate, enthusiastic, and talented team to be the best they can be. Join us today and develop your career at Toyota. Role Info: Receptionist Kingston (SW20) £26,000 Plus Workplace Pension, Life Insurance, Company Discounts on Purchases / Repairs / Parts, Loyalty and Long Service Awards and Much More Hours: Monday - Friday, 8.00am - 6.00pm, No Weekends About you: Excellent Administration and IT Skills, Professional Telephone Manner and Communication Skills About us: Established some eighty years ago and today one of the most prominent family owned motor retail groups in England; we are also recognised as one of the most successful specialists in the sale of pre-owned cars. Currie Motors' business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With . Our personal and transparent service has helped us to become one of London's most respected dealership groups, and the quality of our service sees many satisfied motorists return for their future motoring needs. The Receptionist Opportunity: As the Showroom Receptionist, you will be the first person that customers will meet when entering the showroom, assisting both Sales and Aftersales customers as required; as well as managing the switchboard & reception desk. You will focus on directing customer enquiries, managing the reception area and general administrative duties as well as greeting both retail and service visitors and ensuring the overall customer experience is a relaxed and individual experience. Key Responsibilities: + Greeting visitors on arrival and introducing yourself + Assisting After Sales Advisors by checking in and out After Sales customers + Answering telephones and building rapport and providing information if required + Providing refreshments for visitors where necessary + Encouraging customers to browse the showroom in order to experience the product + Observing and listening to assess the appropriate time to offer further assistance + Introducing sales colleagues to provide further information and progress the sale + Maintaining the showroom environment and ensuring that the ambience is correct + Ensuring all customer areas are maintained and stocked + Working with the management team to support promotions or events + Working with colleagues and teams to ensure a seamless service to customers + Maintaining daily contacts into Kerridge Marketing system + Regularly cleansing the prospecting system to ensure that information is accurate + Promoting customer relations through expeditious and courteous handling of the public About you: + Previous experience within Reception / Admin or Front of House is required + A very well presented person + A professional manner + Excellent communication skills + IT literate Whats on offer: + 22 days annual leave increasing on tenure plus 8 days bank holidays + Eyecare Vouchers + Loyalty & Long Service Awards + Life Insurance (after qualifying period) + Car Leasing Scheme (after qualifying period) + Workplace Pension Scheme + Discounts on car purchases / repairs / parts + Ongoing training, both in-house and with the manufacturer You may have worked in the following capacities: Front Desk Coordinator, Office Administrator, Administrative Assistant, Client Relations Coordinator, Office Reception Coordinator, Welcome Desk Attendant, Front Office Executive, Corporate Greeter, Front Office Manager, Office Concierge, Administrative Receptionist, Front-of-House, Executive Assistant Interested? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 29, 2024
Full time
We are looking for a professional and customer focused Showroom Receptionist to join our team in Kingston. Previous motor trade experience is NOT essential. If you have experience within Reception, Front of House or Admin, we want to hear from you. Join the world's leading car brand, Toyota, and become a part of our commitment to providing exceptional employee experiences. As an employer of choice, we are dedicated to supporting our passionate, enthusiastic, and talented team to be the best they can be. Join us today and develop your career at Toyota. Role Info: Receptionist Kingston (SW20) £26,000 Plus Workplace Pension, Life Insurance, Company Discounts on Purchases / Repairs / Parts, Loyalty and Long Service Awards and Much More Hours: Monday - Friday, 8.00am - 6.00pm, No Weekends About you: Excellent Administration and IT Skills, Professional Telephone Manner and Communication Skills About us: Established some eighty years ago and today one of the most prominent family owned motor retail groups in England; we are also recognised as one of the most successful specialists in the sale of pre-owned cars. Currie Motors' business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With . Our personal and transparent service has helped us to become one of London's most respected dealership groups, and the quality of our service sees many satisfied motorists return for their future motoring needs. The Receptionist Opportunity: As the Showroom Receptionist, you will be the first person that customers will meet when entering the showroom, assisting both Sales and Aftersales customers as required; as well as managing the switchboard & reception desk. You will focus on directing customer enquiries, managing the reception area and general administrative duties as well as greeting both retail and service visitors and ensuring the overall customer experience is a relaxed and individual experience. Key Responsibilities: + Greeting visitors on arrival and introducing yourself + Assisting After Sales Advisors by checking in and out After Sales customers + Answering telephones and building rapport and providing information if required + Providing refreshments for visitors where necessary + Encouraging customers to browse the showroom in order to experience the product + Observing and listening to assess the appropriate time to offer further assistance + Introducing sales colleagues to provide further information and progress the sale + Maintaining the showroom environment and ensuring that the ambience is correct + Ensuring all customer areas are maintained and stocked + Working with the management team to support promotions or events + Working with colleagues and teams to ensure a seamless service to customers + Maintaining daily contacts into Kerridge Marketing system + Regularly cleansing the prospecting system to ensure that information is accurate + Promoting customer relations through expeditious and courteous handling of the public About you: + Previous experience within Reception / Admin or Front of House is required + A very well presented person + A professional manner + Excellent communication skills + IT literate Whats on offer: + 22 days annual leave increasing on tenure plus 8 days bank holidays + Eyecare Vouchers + Loyalty & Long Service Awards + Life Insurance (after qualifying period) + Car Leasing Scheme (after qualifying period) + Workplace Pension Scheme + Discounts on car purchases / repairs / parts + Ongoing training, both in-house and with the manufacturer You may have worked in the following capacities: Front Desk Coordinator, Office Administrator, Administrative Assistant, Client Relations Coordinator, Office Reception Coordinator, Welcome Desk Attendant, Front Office Executive, Corporate Greeter, Front Office Manager, Office Concierge, Administrative Receptionist, Front-of-House, Executive Assistant Interested? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer service and sales support supervisor may be your perfect opportunity for you! As a successful, fast-growing business my client takes customer service seriously and they are keen to grow the department to ensure they continually improve their efforts to better serve their customers. They are seeking a conscientious, considerate customer service advisor to join their growing sales support team. The role requires a candidate who is passionate about delivering a high level of service, while consistently applying a customer-centric and positive mindset. A group of customer-centric problem-solvers, they are a family-run business that specialise in developing a portfolio of composite decking, cladding and fencing products to both B2B and B2C markets. They are investing heavily to ensure they stay at the forefront of their industry and they are seeking motivated salespeople to help us achieve this goal. Roles & Responsibilities Deal with customers directly to resolve issues in an efficient and timely manner, delivering a first-class customer service experience. Co-ordinate and deliver updates between their sales team, logistics department and their customers ensuring clear communication both internally and externally. Be the main point of contact for after sales queries and customer complaints. Execute customer resolutions and complaint handling procedures. Prepare and deliver customer service reports to wider management. Assist the wider sales team in dealing with end-to-end B2B and B2C sales enquiries. Liaise with both the sales team and logistics department to ensure order status updates are provided. Ensure customers and team members alike are informed on company-related updates, including delivery lead times and product updates. Monitor calls between the sales team and customers. Monitor product, service, and delivery issues, and report these to the wider management team for review. Maintain and continually build a high standard of product knowledge at all times. General adhoc daily duties/tasks. Skills Must have experience in the field of customer service at a supervisor level. Strong communicator who has the ability to build lasting relationships and resolve complaints in an efficient manner. Ability to adopt a consistently positive, go-do attitude. An ability to approach customer complaints and issues with a high degree of empathy. High integrity with a driven and energetic attitude and desire to progress. Excellent problem-solving skills. Initiating and leading tasks and processes, taking responsibility and being accountable, where relevant. Preferred, But Not Essential Skills & Experience Experience working for a building materials business. To effectively solve problems, a degree of technical knowledge around building materials would be preferred. Experience using a sales CRM and Sage accounting software.
Mar 29, 2024
Full time
Are you passionate about delivering excellent customer service? Do you consistently pay meticulous attention to detail? Do you relish the challenge of being a key part of a growing business? If so, a role as a customer service and sales support supervisor may be your perfect opportunity for you! As a successful, fast-growing business my client takes customer service seriously and they are keen to grow the department to ensure they continually improve their efforts to better serve their customers. They are seeking a conscientious, considerate customer service advisor to join their growing sales support team. The role requires a candidate who is passionate about delivering a high level of service, while consistently applying a customer-centric and positive mindset. A group of customer-centric problem-solvers, they are a family-run business that specialise in developing a portfolio of composite decking, cladding and fencing products to both B2B and B2C markets. They are investing heavily to ensure they stay at the forefront of their industry and they are seeking motivated salespeople to help us achieve this goal. Roles & Responsibilities Deal with customers directly to resolve issues in an efficient and timely manner, delivering a first-class customer service experience. Co-ordinate and deliver updates between their sales team, logistics department and their customers ensuring clear communication both internally and externally. Be the main point of contact for after sales queries and customer complaints. Execute customer resolutions and complaint handling procedures. Prepare and deliver customer service reports to wider management. Assist the wider sales team in dealing with end-to-end B2B and B2C sales enquiries. Liaise with both the sales team and logistics department to ensure order status updates are provided. Ensure customers and team members alike are informed on company-related updates, including delivery lead times and product updates. Monitor calls between the sales team and customers. Monitor product, service, and delivery issues, and report these to the wider management team for review. Maintain and continually build a high standard of product knowledge at all times. General adhoc daily duties/tasks. Skills Must have experience in the field of customer service at a supervisor level. Strong communicator who has the ability to build lasting relationships and resolve complaints in an efficient manner. Ability to adopt a consistently positive, go-do attitude. An ability to approach customer complaints and issues with a high degree of empathy. High integrity with a driven and energetic attitude and desire to progress. Excellent problem-solving skills. Initiating and leading tasks and processes, taking responsibility and being accountable, where relevant. Preferred, But Not Essential Skills & Experience Experience working for a building materials business. To effectively solve problems, a degree of technical knowledge around building materials would be preferred. Experience using a sales CRM and Sage accounting software.
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. Reporting to the Head of New Business Ventures, the Director of SEI Venture Studio is a key leader and member of our team. This role is not just about investment; it's about unlocking the true commercial and strategic value of our investments and driving growth and learning for the organization. You will build a strong and diverse network of market experts, advisors and partners. You will accelerate value creation by providing our portfolio companies with essential tools, resources, access to talent, data, distribution, and channel partnerships. If you are a catalyst for profitable growth, highly collaborative, strategic and excel at execution in complex situations, we invite you to apply. What You Will Do: Strategic Venture Management: Source, develop, invest in and execute on a strong pipeline of companies aligned with SEI's mission and strategic focus areas. Portfolio should unlock unique value, impact, and opportunities for learning and growth for the market and our organization. Leverage key assets including funding, resources, ecosystem, and distribution networks. Value Realization and Growth Acceleration: See and seize opportunities for value creation and realization, grounded in what the market needs or will need. Maximize return, learning and growth for SEI. Assess and test market entry strategies for new business ideas and potential M&A investments. Build expertise, capacity and agility by creating and developing a strong external network of entrepreneurs, advisors, partners and investors. Team Leadership and Development: Ensure your team feel included, valued and empowered. Provide team members with the right level of challenge, opportunities, and coaching to achieve their goals and career ambitions. Exemplify and foster a culture of entrepreneurialism, curiosity, vulnerability, collaboration, trust, and excellence within the team. Decentralize decision-making with accountability. Provide opportunities for SEI talent to engage with our partners and companies we invest in, on projects, as mentors or advisors and where appropriate, for Board or Board observer roles. Source diverse talent from the market to build expertise in emerging areas of opportunity. Organizational Collaboration and Trust Building: Lead with an enterprise mindset, as an integral part of the wider team and organization. Challenge the status quo in a way that brings others along. Anticipate and proactively and address areas of potential friction. Build deep relationships with business, operational, people, product, technology, legal, risk, marketing and sales teams across the organization, helping them clearly see the potential of our investments and aligning with their needs to define a plan and execute seamlessly. Performance Metrics and Reporting: Proactively set leading indicators and key performance metrics, and report regularly, clearly and at the right level across the organization to all stakeholders, on portfolio, pipeline, strategic alignment, progress on execution and commercialization, engagement of the community, return on investment, impact, value creation, key opportunities and risks. Requirements: Bachelor's degree in Marketing, Business, Finance or a related field; or equivalent experience preferred. Master's degree is a plus. 8-10 years of experience in operating businesses, corporate venture capital, technology or financial services funds, strategic investments, corporate development or partnerships. Proficient in developing financial models, conducting investment analysis and performing comprehensive due diligence Expert at unlocking commercial opportunities, new business models and market strategies. Prior business leadership and P&L experience is strongly preferred. Deep understanding of market innovation, startup dynamics and emerging technologies. Solid network, reputation and deep relationships across startup, venture and investment ecosystem. Experience in creating and nurturing successful partnerships. Demonstrated strategic thinking and execution - a catalyst who brings others with them. Established reputation for excellent team leadership, empowerment, and people development. How you show up: Strong Belief in Mission Open, Adaptable, Vulnerable Curious and Introspective - Lifelong learner Collaborative, Grounded Leader Operator with a Bias to Action Catalyst - Change maker and Connector Relentlessly Commercial, Invested in SEI's growth Why join us? Be a founding member of a team at the forefront of growth and learning. Contribute to impactful initiatives that shape the future of wealth. A culture that values openness, adaptability, and collaborative leadership. A commitment to your professional growth and continuous learning. Ready to Make an Impact? Join us as and be a part of our journey in shaping the future of wealth. Apply now to bring your expertise, insights, and energy to our frontier team! We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Mar 29, 2024
Full time
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. Reporting to the Head of New Business Ventures, the Director of SEI Venture Studio is a key leader and member of our team. This role is not just about investment; it's about unlocking the true commercial and strategic value of our investments and driving growth and learning for the organization. You will build a strong and diverse network of market experts, advisors and partners. You will accelerate value creation by providing our portfolio companies with essential tools, resources, access to talent, data, distribution, and channel partnerships. If you are a catalyst for profitable growth, highly collaborative, strategic and excel at execution in complex situations, we invite you to apply. What You Will Do: Strategic Venture Management: Source, develop, invest in and execute on a strong pipeline of companies aligned with SEI's mission and strategic focus areas. Portfolio should unlock unique value, impact, and opportunities for learning and growth for the market and our organization. Leverage key assets including funding, resources, ecosystem, and distribution networks. Value Realization and Growth Acceleration: See and seize opportunities for value creation and realization, grounded in what the market needs or will need. Maximize return, learning and growth for SEI. Assess and test market entry strategies for new business ideas and potential M&A investments. Build expertise, capacity and agility by creating and developing a strong external network of entrepreneurs, advisors, partners and investors. Team Leadership and Development: Ensure your team feel included, valued and empowered. Provide team members with the right level of challenge, opportunities, and coaching to achieve their goals and career ambitions. Exemplify and foster a culture of entrepreneurialism, curiosity, vulnerability, collaboration, trust, and excellence within the team. Decentralize decision-making with accountability. Provide opportunities for SEI talent to engage with our partners and companies we invest in, on projects, as mentors or advisors and where appropriate, for Board or Board observer roles. Source diverse talent from the market to build expertise in emerging areas of opportunity. Organizational Collaboration and Trust Building: Lead with an enterprise mindset, as an integral part of the wider team and organization. Challenge the status quo in a way that brings others along. Anticipate and proactively and address areas of potential friction. Build deep relationships with business, operational, people, product, technology, legal, risk, marketing and sales teams across the organization, helping them clearly see the potential of our investments and aligning with their needs to define a plan and execute seamlessly. Performance Metrics and Reporting: Proactively set leading indicators and key performance metrics, and report regularly, clearly and at the right level across the organization to all stakeholders, on portfolio, pipeline, strategic alignment, progress on execution and commercialization, engagement of the community, return on investment, impact, value creation, key opportunities and risks. Requirements: Bachelor's degree in Marketing, Business, Finance or a related field; or equivalent experience preferred. Master's degree is a plus. 8-10 years of experience in operating businesses, corporate venture capital, technology or financial services funds, strategic investments, corporate development or partnerships. Proficient in developing financial models, conducting investment analysis and performing comprehensive due diligence Expert at unlocking commercial opportunities, new business models and market strategies. Prior business leadership and P&L experience is strongly preferred. Deep understanding of market innovation, startup dynamics and emerging technologies. Solid network, reputation and deep relationships across startup, venture and investment ecosystem. Experience in creating and nurturing successful partnerships. Demonstrated strategic thinking and execution - a catalyst who brings others with them. Established reputation for excellent team leadership, empowerment, and people development. How you show up: Strong Belief in Mission Open, Adaptable, Vulnerable Curious and Introspective - Lifelong learner Collaborative, Grounded Leader Operator with a Bias to Action Catalyst - Change maker and Connector Relentlessly Commercial, Invested in SEI's growth Why join us? Be a founding member of a team at the forefront of growth and learning. Contribute to impactful initiatives that shape the future of wealth. A culture that values openness, adaptability, and collaborative leadership. A commitment to your professional growth and continuous learning. Ready to Make an Impact? Join us as and be a part of our journey in shaping the future of wealth. Apply now to bring your expertise, insights, and energy to our frontier team! We are a technology and asset management company delivering on our promise of building brave futures ( SM) -for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more After over 50 years in business, SEI remains a leading global provider of investment processing, investment management and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit twice a week. SEI Investments (Europe) Limited ('SIEL') is authorised and regulated by the Financial Conduct Authority (FRN 191713).
Are you are based in Manchester and want to work for the biggest name in Europes vehicle marketing industry? Are you looking to join your next Customer Service Advisor team that feels like a family who offer support in the workplace, hybrid working, plus extensive list of benefits for health, shopping, and car discounts? Then please apply! Your next employer is offering a competitive salary of GBP24,(phone number removed) dependant on experience. This is a full-time position, and some days in their office in Manchester is required. The office is recently refurbished, featuring a pool table, and break out rooms and much more. Discounts on car purchases, mental health support, discounts at Tesco and Asda plus so much more. This is a massive opportunity to join a nationally recognised company that is continuing to grow at a phenomenal rate What will you be doing as a Customer Service Advisor? Provide support for customers following their car purchase Process delivery and collection requests for the customers vehicles. Promote the range of services and sales to existing and new buyers Maintaining and updating customer details and records Liaise between internal departments and customers where required Processing online applications and email enquiries Maintain the highest level of customer service by delivering excellent resolutions to ensure customer satisfaction on every call. We are looking for a Customer Service Advisor with the following qualities? Customer service experience, from an office or contact centre background Professional communication and ability to work effectively with each customer query Ability to manage your time within a busy call environment Positive attitude, able to work part of a team Able to handle any difficult situations in a calmly and confidently. Some of the benefits you will get as joining the Customer Service Advisor team - Very competitive salary, GBP24,(phone number removed) dependant on your experience Shifts working between the hours of 8AM - 7PM You must be able to work 1 in 4 weekends and additional days off will be given during the week. Weekend work will always be home based. Hours mostly fall between 8.30-5.30 Monday-Friday with the occasional late, early and weekend shift GBP500 bonus after 6 month probation Additional quarterly bonus of 8% of your salary 25 days holiday plus bank holidays Laptop and equipment Employee assistance programme Access to hundreds of vouchers and discounts for shopping, groceries, cinema and much more Cycle to work scheme Free eye tests and voucher towards any glasses required Learning, training, and development opportunities - options to take NVQs, and other management training Pension scheme Free parking on site Access to discount schemes from 1-30% off the purchase of a new car from most manufactures. Some discount schemes are available to immediate family members too! Discounts for you, friends, and family to buy and sell cars at auctions If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Mar 28, 2024
Full time
Are you are based in Manchester and want to work for the biggest name in Europes vehicle marketing industry? Are you looking to join your next Customer Service Advisor team that feels like a family who offer support in the workplace, hybrid working, plus extensive list of benefits for health, shopping, and car discounts? Then please apply! Your next employer is offering a competitive salary of GBP24,(phone number removed) dependant on experience. This is a full-time position, and some days in their office in Manchester is required. The office is recently refurbished, featuring a pool table, and break out rooms and much more. Discounts on car purchases, mental health support, discounts at Tesco and Asda plus so much more. This is a massive opportunity to join a nationally recognised company that is continuing to grow at a phenomenal rate What will you be doing as a Customer Service Advisor? Provide support for customers following their car purchase Process delivery and collection requests for the customers vehicles. Promote the range of services and sales to existing and new buyers Maintaining and updating customer details and records Liaise between internal departments and customers where required Processing online applications and email enquiries Maintain the highest level of customer service by delivering excellent resolutions to ensure customer satisfaction on every call. We are looking for a Customer Service Advisor with the following qualities? Customer service experience, from an office or contact centre background Professional communication and ability to work effectively with each customer query Ability to manage your time within a busy call environment Positive attitude, able to work part of a team Able to handle any difficult situations in a calmly and confidently. Some of the benefits you will get as joining the Customer Service Advisor team - Very competitive salary, GBP24,(phone number removed) dependant on your experience Shifts working between the hours of 8AM - 7PM You must be able to work 1 in 4 weekends and additional days off will be given during the week. Weekend work will always be home based. Hours mostly fall between 8.30-5.30 Monday-Friday with the occasional late, early and weekend shift GBP500 bonus after 6 month probation Additional quarterly bonus of 8% of your salary 25 days holiday plus bank holidays Laptop and equipment Employee assistance programme Access to hundreds of vouchers and discounts for shopping, groceries, cinema and much more Cycle to work scheme Free eye tests and voucher towards any glasses required Learning, training, and development opportunities - options to take NVQs, and other management training Pension scheme Free parking on site Access to discount schemes from 1-30% off the purchase of a new car from most manufactures. Some discount schemes are available to immediate family members too! Discounts for you, friends, and family to buy and sell cars at auctions If this sounds like a role you will LOVE, please send your CV We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Partnership Support Officer handle the day to day support of the field Sales teams and National Sales Director. You will be dealing directly with our Sales team and our network of Advisors to enable them to operate more efficiently by aiding implementation of new initiatives throughout the network. To be successful in this role, you will: To provide effective communication and handle day to day operational issues, follow up on any corrective action plans. Development business relationships with accounts and field sales structure. Helping onboarding process for new advisers Responsible for proactive follow up of any current or new initiatives. Maintain contact and agree actions with Regional Sales Directors. Understand central functions and develop relationship with all head office members of staff. Maintain contact with Regional Sales Directors to confirm any feedback and action plans. Full understanding of all key projects including delivery programme providing feedback from proactive call out plans. Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback. Adheres to all company policies and procedures as set by Company and National Sales Director. Maintain Generic knowledge of the financial services industry and knowledge that is deemed necessary. Key understanding of company systems, Platform and Banking. Work closely with product providers and maintain key contacts to assist in any problem solving. Acting in accordance with the requirements of the GDPR To deputise for other members of staff and departments as required by the business. Carry out any ad hoc duties as required by the role Ensure knowledge and understanding in areas of compliance and regulation is maintained as required About You Full training will be provided to ensure you can quickly get up to speed, but to be successful in this role you need to demonstrate: Engaging personality with the ability to build rapport quickly with customers and lenders Professional approach and able to influence at all levels Exceptional communication skills both verbal and written Excellent relationship building skills Confident telephone manner with good objection handling skills Self-motivated with a positive and "can-do" attitude The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure Able to work effectively on own initiative Advanced excel skills
Mar 28, 2024
Full time
Partnership Support Officer handle the day to day support of the field Sales teams and National Sales Director. You will be dealing directly with our Sales team and our network of Advisors to enable them to operate more efficiently by aiding implementation of new initiatives throughout the network. To be successful in this role, you will: To provide effective communication and handle day to day operational issues, follow up on any corrective action plans. Development business relationships with accounts and field sales structure. Helping onboarding process for new advisers Responsible for proactive follow up of any current or new initiatives. Maintain contact and agree actions with Regional Sales Directors. Understand central functions and develop relationship with all head office members of staff. Maintain contact with Regional Sales Directors to confirm any feedback and action plans. Full understanding of all key projects including delivery programme providing feedback from proactive call out plans. Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback. Adheres to all company policies and procedures as set by Company and National Sales Director. Maintain Generic knowledge of the financial services industry and knowledge that is deemed necessary. Key understanding of company systems, Platform and Banking. Work closely with product providers and maintain key contacts to assist in any problem solving. Acting in accordance with the requirements of the GDPR To deputise for other members of staff and departments as required by the business. Carry out any ad hoc duties as required by the role Ensure knowledge and understanding in areas of compliance and regulation is maintained as required About You Full training will be provided to ensure you can quickly get up to speed, but to be successful in this role you need to demonstrate: Engaging personality with the ability to build rapport quickly with customers and lenders Professional approach and able to influence at all levels Exceptional communication skills both verbal and written Excellent relationship building skills Confident telephone manner with good objection handling skills Self-motivated with a positive and "can-do" attitude The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure Able to work effectively on own initiative Advanced excel skills
Culture: Work for an organization that will take your career to the next level, working with amazing people around the world Innovation : Work for an organization that will value your ideas to help reinvent a better future Be remarkable : Work for an organization that will give you a platform to do amazing things Location : Home-based with client meetings in Leeds & Yorkshire Salary : £38,000 - £42,000 per annum pro rata depending on level of experience Flexible working :We offer a fully flexible working environment Annual leave :25 days of annual leave per annum, plus 3 additional days over Christmas Are you our next Leeds and Yorkshire Development Director? We are seeking a highly motivated and experienced individual to join our non-profit organization in Leeds and Yorkshire. Common Purpose is a global not-for-profit devoted to good leadership. We believe in a world with the potential to be more equitable and inclusive. Where people can navigate and challenge cultural, institutional, and social divides, at work and in society. Where the power of diversity and difference unlocks new thinking on common problems. Where people are having the real, purpose-driven conversations, the types of conversations we need to be having to bring about real change. We are an organization founded on strong social purpose and we live this continuously through our work. An important part of our social purpose is to support diverse talent and as part of that, we commit to ensuring that people from under-represented backgrounds have places on our programmes and to delivering Legacy programmes for young people. We are looking for a dynamic and ambitious professional who shares our organizational values and who is passionate about leadership. The role will suit someone who wants a career in the leadership development space but one where there is also the opportunity to create wider social impact alongside the focus on delivering to sales and business development targets. The context - Common Purpose in Leeds & Yorkshire Yorkshire is a key strategic area for Common Purpose. We are well-established here with a good reputation; over 9,000 people across the region have participated in Common Purpose programmes. Our local portfolio includes our open programmes for senior and high potential leaders, Legacy for 18-25 year-olds and university student programmes. We also run customized programmes tailored to client needs. The role This is a sales and business development role. The Development Director will be responsible for delivering to an annual income target and for maintaining and growing our well-established relationships in Leeds and Yorkshire as well as developing new ones. Some of these will be self-generated and some through referrals by our alumni network, Advisory Group, and existing customers. The Development Director will be an ambassador for Common Purpose across a wide range of networks and sectors. The right person will have a strong understanding of the regional context and its core cities - in particular Leeds. The role may also require some facilitation of our leadership programmes. Candidates may come with those skills or will be willing to develop them through training and experience within the first twelve months in the role. This is a full-time permanent role in the UK Business Unit, reporting to the UK Partnerships Director, who is also based in Yorkshire and has led on our work there for many years. It is home-based and the successful candidate will be expected to have a full schedule of in-person meetings, particularly in Leeds. We are willing to consider part-time employment for a suitable candidate. Tasks Responsibilities You will Develop and execute a business development plan to achieve regional growth and sustainability goals. Deliver to sales targets in Yorkshire. Maintain strong relationships with existing stakeholders, buyers and identify & invest in new relationships with potential buyers. Collaborate with the wider UK team to identify, prioritize and act upon business development opportunities. Produce high quality proposals for customers. Participate in networking events, conferences and other outreach opportunities, and use social media to promote Common Purpose and its mission. Work collaboratively with programme staff to ensure alignment between sales priorities and programme activities. Ensure that the Common Purpose image locally is high profile, independent and professional - promoting our Common Purpose programmes and campaign through a range of communication channels including social media. Ahead you might facilitate some of our leadership programmes. Requirements You are: Enterprising, entrepreneurial, energetic, resilient, and curious A strong communicator and relationship builder Driven by the need to make a difference in society as much as by business development. Able to manage and prioritize a demanding workload in a fast-paced environment. Able to work cross-culturally and be able to engage with people from different backgrounds and perspectives. Have a good knowledge of, and connections across Leeds & Yorkshire. Confident and proficient in the use of MS Office Benefits What we offer in return A salary of between £38,000 - £42,000 per annum pro rata, depending on level of experience 25 days of annual leave per annum, plus 3 additional days over Christmas A comprehensive Employee Assistance Programme (EAP) supporting you in your work and life A best in-class Flex(at)CP flexible working policy, enabling you to work in the ways that suit you best. A fast-paced environment - which will continue to test and develop you Plentiful opportunities for growth - you will be continually developing key skills and capabilities for your future through the role and our internal training and development programmes. A chance to have a real impact - you will see the impact of your work as you develop content across the organization. A strong connection to purpose - the chance to work with a diverse range of colleagues across the world driven by the same mission. Responsibility from day one - you will be given real accountability and ownership in your role. If you have a passion for making a difference and are looking for an exciting opportunity to contribute to the growth and success of a dynamic non-profit organization, we encourage you to apply for this position. Please send us your CV and cover letter - we will not consider any applications that don't contain a cover letter. Your cover letter must clearly outline why you think you're a good fit for this role. As a purpose-led not-for-profit committed to access and equity, we welcome applications from different and diverse backgrounds; attitude, mindset and energy are the critical currency for this role. Our ambitions are big, yours need to be too. Common Purpose is an equal opportunities employer. If you have any access requirements that you would like us to be aware of to support your application, please get in touch with us.
Mar 28, 2024
Full time
Culture: Work for an organization that will take your career to the next level, working with amazing people around the world Innovation : Work for an organization that will value your ideas to help reinvent a better future Be remarkable : Work for an organization that will give you a platform to do amazing things Location : Home-based with client meetings in Leeds & Yorkshire Salary : £38,000 - £42,000 per annum pro rata depending on level of experience Flexible working :We offer a fully flexible working environment Annual leave :25 days of annual leave per annum, plus 3 additional days over Christmas Are you our next Leeds and Yorkshire Development Director? We are seeking a highly motivated and experienced individual to join our non-profit organization in Leeds and Yorkshire. Common Purpose is a global not-for-profit devoted to good leadership. We believe in a world with the potential to be more equitable and inclusive. Where people can navigate and challenge cultural, institutional, and social divides, at work and in society. Where the power of diversity and difference unlocks new thinking on common problems. Where people are having the real, purpose-driven conversations, the types of conversations we need to be having to bring about real change. We are an organization founded on strong social purpose and we live this continuously through our work. An important part of our social purpose is to support diverse talent and as part of that, we commit to ensuring that people from under-represented backgrounds have places on our programmes and to delivering Legacy programmes for young people. We are looking for a dynamic and ambitious professional who shares our organizational values and who is passionate about leadership. The role will suit someone who wants a career in the leadership development space but one where there is also the opportunity to create wider social impact alongside the focus on delivering to sales and business development targets. The context - Common Purpose in Leeds & Yorkshire Yorkshire is a key strategic area for Common Purpose. We are well-established here with a good reputation; over 9,000 people across the region have participated in Common Purpose programmes. Our local portfolio includes our open programmes for senior and high potential leaders, Legacy for 18-25 year-olds and university student programmes. We also run customized programmes tailored to client needs. The role This is a sales and business development role. The Development Director will be responsible for delivering to an annual income target and for maintaining and growing our well-established relationships in Leeds and Yorkshire as well as developing new ones. Some of these will be self-generated and some through referrals by our alumni network, Advisory Group, and existing customers. The Development Director will be an ambassador for Common Purpose across a wide range of networks and sectors. The right person will have a strong understanding of the regional context and its core cities - in particular Leeds. The role may also require some facilitation of our leadership programmes. Candidates may come with those skills or will be willing to develop them through training and experience within the first twelve months in the role. This is a full-time permanent role in the UK Business Unit, reporting to the UK Partnerships Director, who is also based in Yorkshire and has led on our work there for many years. It is home-based and the successful candidate will be expected to have a full schedule of in-person meetings, particularly in Leeds. We are willing to consider part-time employment for a suitable candidate. Tasks Responsibilities You will Develop and execute a business development plan to achieve regional growth and sustainability goals. Deliver to sales targets in Yorkshire. Maintain strong relationships with existing stakeholders, buyers and identify & invest in new relationships with potential buyers. Collaborate with the wider UK team to identify, prioritize and act upon business development opportunities. Produce high quality proposals for customers. Participate in networking events, conferences and other outreach opportunities, and use social media to promote Common Purpose and its mission. Work collaboratively with programme staff to ensure alignment between sales priorities and programme activities. Ensure that the Common Purpose image locally is high profile, independent and professional - promoting our Common Purpose programmes and campaign through a range of communication channels including social media. Ahead you might facilitate some of our leadership programmes. Requirements You are: Enterprising, entrepreneurial, energetic, resilient, and curious A strong communicator and relationship builder Driven by the need to make a difference in society as much as by business development. Able to manage and prioritize a demanding workload in a fast-paced environment. Able to work cross-culturally and be able to engage with people from different backgrounds and perspectives. Have a good knowledge of, and connections across Leeds & Yorkshire. Confident and proficient in the use of MS Office Benefits What we offer in return A salary of between £38,000 - £42,000 per annum pro rata, depending on level of experience 25 days of annual leave per annum, plus 3 additional days over Christmas A comprehensive Employee Assistance Programme (EAP) supporting you in your work and life A best in-class Flex(at)CP flexible working policy, enabling you to work in the ways that suit you best. A fast-paced environment - which will continue to test and develop you Plentiful opportunities for growth - you will be continually developing key skills and capabilities for your future through the role and our internal training and development programmes. A chance to have a real impact - you will see the impact of your work as you develop content across the organization. A strong connection to purpose - the chance to work with a diverse range of colleagues across the world driven by the same mission. Responsibility from day one - you will be given real accountability and ownership in your role. If you have a passion for making a difference and are looking for an exciting opportunity to contribute to the growth and success of a dynamic non-profit organization, we encourage you to apply for this position. Please send us your CV and cover letter - we will not consider any applications that don't contain a cover letter. Your cover letter must clearly outline why you think you're a good fit for this role. As a purpose-led not-for-profit committed to access and equity, we welcome applications from different and diverse backgrounds; attitude, mindset and energy are the critical currency for this role. Our ambitions are big, yours need to be too. Common Purpose is an equal opportunities employer. If you have any access requirements that you would like us to be aware of to support your application, please get in touch with us.
Retail Sales Assistant Join the colourful world of Crown Paints as a Sales Assistant - It's not just paint, it's personal. At Crown Paints, we're not just selling paint; we're crafting dreams and colouring lives. We're seeking a Sales Advisor who can blend creativity with customer service, making every interaction a masterpiece. If you have a palette for success and a flair for vibrant customer interactions, we want you on our team. Our Crown Decorating Centre's are a busy place to work, we don't sugar soap it! You will have the opportunity each day to craft what you do, and how you work, so that you can help customers and your colleagues with their painting and decorating goals. Our Sales Assistants will also be out delivering products to customers, so a drivers licence is essential in this role. For over two centuries, Crown Paints has been a beacon of quality and trust in the painting and decorating industry. Our vibrant culture is steeped in tradition yet embraces innovation, refusing to settle for anything less than excellence. Join a team that values brilliance, diversity, and the power of a well-painted room. What we offer Colour your world: Free paint to turn your home into a masterpiece A brush with benefits: Generous pension, 28 days leave (plus bank holidays, taking it to 36 days leave)(pro-rata), and health & well-being perks Financial rewards: £10.42/hr plus potential for a 50% bonus each quarter - now that's a pretty picture When will you create your masterpiece: You will be working part time 20 hours a week, with Saturdays on a rotational basis. Here's some of the other things you can look forward to As the frontline of our Crown Decorating Centres, your role is to brush up on customer happiness and ensure our service is nothing less than a masterpiece Drive financial performance through varied sales activities, including telesales and direct sales Your day at our vibrant centres will be as varied as our colour swatches. From mixing custom shades to redefining store layouts, your impact is as visible as a fresh coat of paint Venture beyond the store to deliver products directly to our customers, adding a personal touch to every tint and texture. What should you bring to be successful in this role A Splash of Retail Sales Experience: Retail background with the skills for sales Customer Service with a Shine: Make every customer interaction glow Adaptability: Like mixing colours, adjust to various roles with ease Teammate: Blend well with others to build a harmonious workplace Drive Success: Literally! - A driver's licence is your ticket to delivering happiness. Sounds like a match? If you're ready to dip your brush into a career that's as colourful as our paint, Crown Paints is waiting for you. Let's create something beautiful together, apply now! More about Crown Paints Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It's fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown - It's not just paint. It's personal!
Mar 28, 2024
Full time
Retail Sales Assistant Join the colourful world of Crown Paints as a Sales Assistant - It's not just paint, it's personal. At Crown Paints, we're not just selling paint; we're crafting dreams and colouring lives. We're seeking a Sales Advisor who can blend creativity with customer service, making every interaction a masterpiece. If you have a palette for success and a flair for vibrant customer interactions, we want you on our team. Our Crown Decorating Centre's are a busy place to work, we don't sugar soap it! You will have the opportunity each day to craft what you do, and how you work, so that you can help customers and your colleagues with their painting and decorating goals. Our Sales Assistants will also be out delivering products to customers, so a drivers licence is essential in this role. For over two centuries, Crown Paints has been a beacon of quality and trust in the painting and decorating industry. Our vibrant culture is steeped in tradition yet embraces innovation, refusing to settle for anything less than excellence. Join a team that values brilliance, diversity, and the power of a well-painted room. What we offer Colour your world: Free paint to turn your home into a masterpiece A brush with benefits: Generous pension, 28 days leave (plus bank holidays, taking it to 36 days leave)(pro-rata), and health & well-being perks Financial rewards: £10.42/hr plus potential for a 50% bonus each quarter - now that's a pretty picture When will you create your masterpiece: You will be working part time 20 hours a week, with Saturdays on a rotational basis. Here's some of the other things you can look forward to As the frontline of our Crown Decorating Centres, your role is to brush up on customer happiness and ensure our service is nothing less than a masterpiece Drive financial performance through varied sales activities, including telesales and direct sales Your day at our vibrant centres will be as varied as our colour swatches. From mixing custom shades to redefining store layouts, your impact is as visible as a fresh coat of paint Venture beyond the store to deliver products directly to our customers, adding a personal touch to every tint and texture. What should you bring to be successful in this role A Splash of Retail Sales Experience: Retail background with the skills for sales Customer Service with a Shine: Make every customer interaction glow Adaptability: Like mixing colours, adjust to various roles with ease Teammate: Blend well with others to build a harmonious workplace Drive Success: Literally! - A driver's licence is your ticket to delivering happiness. Sounds like a match? If you're ready to dip your brush into a career that's as colourful as our paint, Crown Paints is waiting for you. Let's create something beautiful together, apply now! More about Crown Paints Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It's fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown - It's not just paint. It's personal!
Adecco are proud to be working with a very well established multi-national business in Redditch who have a prestigious history and are looking for an outstanding Customer Care enthusiast to join their friendly team. This is a phenomenal opportunity for anyone looking to further develop their skills and career within customer service. Being great advocates of employee development, this role has become available due to an internal promotion. The Role The position of Customer Care Specialist is crucial to the smooth running of the business. Interacting directly with customers at all stages of the business relationship, the variety of the tasks performed can make or break the relationship with our customer. The customer care specialist is the first contact with the customer. You will monitor and steer case handling, putting the customer at the top of every decision. The objective of this position is to provide world class customer service from the point of initial contact through request completion. The Customer Care Specialist is at the top of the customer service chain and the voice of their impressive customer base. About you As well as all the usual attributes we expect from you including being aligned with our customer service culture and adhering to our company policies and procedures, we need someone who is genuinely passionate about delivering excellent customer service and who has a flexible attitude to getting things done, whilst always demonstrating the company values. Use of automated CRM and ERP systems would be advantageous, including use of IT packages such as Microsoft Office, SAP and Salesforce. As this is a role where relationships are key you will be adept at working directly with customers and able to maintain positive relationships in a sometimes-challenging environment. This is a full-time position with a typical working week of Monday-Friday and may occasionally require additional extended or weekend hours due to the needs of the company and customers. The incumbent of the role will have the following critical skills and personal attributes: - Excellent analytical skills Problem identification / solution provider Systems knowledge / computer skills / database management Integrity / trust Promotes quality and value Process knowledge Excellent verbal and written communication skills Positive Attitude Time management Continuous improvement understanding Typical duties include: Create notifications to ensure the customer enquiry is dealt with efficiently. Answer and register incoming parts and service requests by phone, email and web portal. Prepare and track spare parts quotations and process orders. Manage orders and inform customers of expected deliveries and potential delays. Follow up opportunities and quotations. Identify and involve Technical Service Support and Subject Matter Experts. Record customer feedback and non-conformance using the relevant process. Elevate unresolved concerns using the relevant escalation procedures or to Department Head Close notifications once all tasks and objects are complete. Measure customer satisfaction. Benefits Company pension Health-care plan On-site parking Loyalty bonus Performance bonus Monday to Friday 35 hours per week up to 25,000 depending on experience Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 28, 2024
Full time
Adecco are proud to be working with a very well established multi-national business in Redditch who have a prestigious history and are looking for an outstanding Customer Care enthusiast to join their friendly team. This is a phenomenal opportunity for anyone looking to further develop their skills and career within customer service. Being great advocates of employee development, this role has become available due to an internal promotion. The Role The position of Customer Care Specialist is crucial to the smooth running of the business. Interacting directly with customers at all stages of the business relationship, the variety of the tasks performed can make or break the relationship with our customer. The customer care specialist is the first contact with the customer. You will monitor and steer case handling, putting the customer at the top of every decision. The objective of this position is to provide world class customer service from the point of initial contact through request completion. The Customer Care Specialist is at the top of the customer service chain and the voice of their impressive customer base. About you As well as all the usual attributes we expect from you including being aligned with our customer service culture and adhering to our company policies and procedures, we need someone who is genuinely passionate about delivering excellent customer service and who has a flexible attitude to getting things done, whilst always demonstrating the company values. Use of automated CRM and ERP systems would be advantageous, including use of IT packages such as Microsoft Office, SAP and Salesforce. As this is a role where relationships are key you will be adept at working directly with customers and able to maintain positive relationships in a sometimes-challenging environment. This is a full-time position with a typical working week of Monday-Friday and may occasionally require additional extended or weekend hours due to the needs of the company and customers. The incumbent of the role will have the following critical skills and personal attributes: - Excellent analytical skills Problem identification / solution provider Systems knowledge / computer skills / database management Integrity / trust Promotes quality and value Process knowledge Excellent verbal and written communication skills Positive Attitude Time management Continuous improvement understanding Typical duties include: Create notifications to ensure the customer enquiry is dealt with efficiently. Answer and register incoming parts and service requests by phone, email and web portal. Prepare and track spare parts quotations and process orders. Manage orders and inform customers of expected deliveries and potential delays. Follow up opportunities and quotations. Identify and involve Technical Service Support and Subject Matter Experts. Record customer feedback and non-conformance using the relevant process. Elevate unresolved concerns using the relevant escalation procedures or to Department Head Close notifications once all tasks and objects are complete. Measure customer satisfaction. Benefits Company pension Health-care plan On-site parking Loyalty bonus Performance bonus Monday to Friday 35 hours per week up to 25,000 depending on experience Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Regional HR Business Partner - Retail Well established, growing Non-Profitable Organisation Salary 44,881.37 per annum + Great benefits including 30 days holiday plus bank holidays West of England and Wales Home based with extensive travel; company car provided Are you an experienced HR Business Partner/HR Advisor looking for an exciting new challenge? My client is a leading national charity retailer, with a large store portfolio across the breadth of the UK. We currently have an exciting opportunity to join them in the role of HR Business Partner, the charity is going from strength to strength, so this is an exciting time to join them. Reporting to the Head of HR, this is a field based HRBP role covering the retail shops across the West of England and Wales. The ideal candidate will have experience in a similar role working with a charity or a retailer, although hospitality and leisure experience will also be considered. Key responsibilities: Build a strong understanding of the Retail vision, sales targets and workforce in order to influence how you can drive profit through people. To partner closely with the Regional & Retail Area Managers on HR Operations across the employee lifecycle, including Recruitment, Induction, ER Cases, Compliance, Pay & Benefits, Talent Management, Learning & Development & Leavers. Implement the HR Strategic initiatives, which support our vision of becoming a top 10 Charity to work, by acting in a way that will influence and improve employee engagement scores, being visible of the employees and ensuring people are treated fairly and respectfully. Experience Required: Previous experience as HRBP / HR Advisor within a multi-site business (ideally charity, retail or hospitality) Excellent planning and organisation skills. Experience gained in a similar role and have a sound knowledge of employment law. Ideally you will have completed your CIPD Level 5 qualification or be close to completion. You will have excellent communication skills and an ability to influence others with sound commercial understanding and pragmatic approach to problem solving. Strong ER & Employment Law Knowledge. Emotionally intelligent, assertive and commercial - yet kind and caring. Resilient and able to deal with complex and difficult ER matters. This is a fantastic opportunity for a HRBP to join a leading charity retailer. If you have the skills and experience that we are looking for, please apply directly to this advert with an up-to-date CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Mar 28, 2024
Full time
Regional HR Business Partner - Retail Well established, growing Non-Profitable Organisation Salary 44,881.37 per annum + Great benefits including 30 days holiday plus bank holidays West of England and Wales Home based with extensive travel; company car provided Are you an experienced HR Business Partner/HR Advisor looking for an exciting new challenge? My client is a leading national charity retailer, with a large store portfolio across the breadth of the UK. We currently have an exciting opportunity to join them in the role of HR Business Partner, the charity is going from strength to strength, so this is an exciting time to join them. Reporting to the Head of HR, this is a field based HRBP role covering the retail shops across the West of England and Wales. The ideal candidate will have experience in a similar role working with a charity or a retailer, although hospitality and leisure experience will also be considered. Key responsibilities: Build a strong understanding of the Retail vision, sales targets and workforce in order to influence how you can drive profit through people. To partner closely with the Regional & Retail Area Managers on HR Operations across the employee lifecycle, including Recruitment, Induction, ER Cases, Compliance, Pay & Benefits, Talent Management, Learning & Development & Leavers. Implement the HR Strategic initiatives, which support our vision of becoming a top 10 Charity to work, by acting in a way that will influence and improve employee engagement scores, being visible of the employees and ensuring people are treated fairly and respectfully. Experience Required: Previous experience as HRBP / HR Advisor within a multi-site business (ideally charity, retail or hospitality) Excellent planning and organisation skills. Experience gained in a similar role and have a sound knowledge of employment law. Ideally you will have completed your CIPD Level 5 qualification or be close to completion. You will have excellent communication skills and an ability to influence others with sound commercial understanding and pragmatic approach to problem solving. Strong ER & Employment Law Knowledge. Emotionally intelligent, assertive and commercial - yet kind and caring. Resilient and able to deal with complex and difficult ER matters. This is a fantastic opportunity for a HRBP to join a leading charity retailer. If you have the skills and experience that we are looking for, please apply directly to this advert with an up-to-date CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa. What can you expect in the role of Customer Service Executive? Day to day management of your own Customer base including both external and internal customers Processing orders and payments for goods, ensuring stock levels are managed and maintained Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs Completing data exemption reports for Senior Management Ensuring that customer records and databases are maintained and kept updated accurately Working to support customers with basic technical issues relating to online web portals and web shops Providing basic diagnostic fault-finding support to ensure that issues dont repeat What will you get in return as a Customer Service Executive? Starting salary of GBP24,000pa dependant on experience Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home 25 days leave plus bank holidays Full training and induction period Progression routes throughout the business What experience do you need to work as a Customer Service Executive? Previous experience within Customer Services including but not limited to: Customer Service Executive Customer Service Advisor Customer Service Administrator Sales Administrator Customer Order Advisor Sales Order Processor Order Processor Sales Processor High attention to detail Excellent communication skills Strong team player and work ethic IT skills including Microsoft Office Packages (Word & Excel) To Apply If this sounds like a role you will LOVE, please send your CV Our client is an equal opportunities employer. This material is available in alternative formats upon request. Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on (phone number removed). We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.
Mar 28, 2024
Full time
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to GBP24,000pa. What can you expect in the role of Customer Service Executive? Day to day management of your own Customer base including both external and internal customers Processing orders and payments for goods, ensuring stock levels are managed and maintained Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLAs Completing data exemption reports for Senior Management Ensuring that customer records and databases are maintained and kept updated accurately Working to support customers with basic technical issues relating to online web portals and web shops Providing basic diagnostic fault-finding support to ensure that issues dont repeat What will you get in return as a Customer Service Executive? Starting salary of GBP24,000pa dependant on experience Full Time hours - Monday to Friday 8.30AM - 5PM with the opportunity to work hybrid 2 days a week from home 25 days leave plus bank holidays Full training and induction period Progression routes throughout the business What experience do you need to work as a Customer Service Executive? Previous experience within Customer Services including but not limited to: Customer Service Executive Customer Service Advisor Customer Service Administrator Sales Administrator Customer Order Advisor Sales Order Processor Order Processor Sales Processor High attention to detail Excellent communication skills Strong team player and work ethic IT skills including Microsoft Office Packages (Word & Excel) To Apply If this sounds like a role you will LOVE, please send your CV Our client is an equal opportunities employer. This material is available in alternative formats upon request. Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on (phone number removed). We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook.
Customer Service Specialist Birmingham city centre between 0830 and 1730 hours Mon- Friday -40-hours per week (hybrid after training) 23,500 - 24,500 dep on exp. + 10% bonus excellent benefits including gym membership, life Assurance, discount vouchers and more Our client is a prestigious global leader you will be supplying products worldwide for construction and refurbishment projects, delivering world class customer service to internal and external clients throughout Europe, the Middle East and Asia. Working in a business to business role, you will be: Handling enquiries and providing accurate quotations Processing orders using SAP and Salesforce system for clients in UK, Europe, Asia and The Middle East Reviewing, processing and tracking orders through to delivery Working closely with the external field based sales staff you will be providing exceptional service to both internal and external customers We are seeking outstanding candidates who can demonstrate: A genuine over-riding passion for Customer Service Commercially aware, with first class communication skills both verbally and written A proactive team player who can multi task and take ownership for seeing things through to completion Please apply ASAP if you have the relevant background and are passionate about customer service, a naturally helpful person with a 'will do' attitude and take a pride in your commitment to delivering an outstanding customer experience. INTERVIEWS BEING HELD ASAP We look forward to hearing from you. Plum Personnel is the leading independent local recruitment consultancy for roles in Solihull, Birmingham, Coventry and Warwickshire. Your application will be carefully considered in line with the experience, skills and talents sought and we will let you know within 48-hours if your application is closely aligned to the specific requirements of the role. If this is not the case and you do not hear from us after 48-hours we will not be progressing or retaining you details in line with Data Protection guidelines so please respond to future roles that may be more suitable. If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact us directly.
Mar 28, 2024
Full time
Customer Service Specialist Birmingham city centre between 0830 and 1730 hours Mon- Friday -40-hours per week (hybrid after training) 23,500 - 24,500 dep on exp. + 10% bonus excellent benefits including gym membership, life Assurance, discount vouchers and more Our client is a prestigious global leader you will be supplying products worldwide for construction and refurbishment projects, delivering world class customer service to internal and external clients throughout Europe, the Middle East and Asia. Working in a business to business role, you will be: Handling enquiries and providing accurate quotations Processing orders using SAP and Salesforce system for clients in UK, Europe, Asia and The Middle East Reviewing, processing and tracking orders through to delivery Working closely with the external field based sales staff you will be providing exceptional service to both internal and external customers We are seeking outstanding candidates who can demonstrate: A genuine over-riding passion for Customer Service Commercially aware, with first class communication skills both verbally and written A proactive team player who can multi task and take ownership for seeing things through to completion Please apply ASAP if you have the relevant background and are passionate about customer service, a naturally helpful person with a 'will do' attitude and take a pride in your commitment to delivering an outstanding customer experience. INTERVIEWS BEING HELD ASAP We look forward to hearing from you. Plum Personnel is the leading independent local recruitment consultancy for roles in Solihull, Birmingham, Coventry and Warwickshire. Your application will be carefully considered in line with the experience, skills and talents sought and we will let you know within 48-hours if your application is closely aligned to the specific requirements of the role. If this is not the case and you do not hear from us after 48-hours we will not be progressing or retaining you details in line with Data Protection guidelines so please respond to future roles that may be more suitable. If you have previously registered with Plum Personnel and are interested to be considered for the role - please contact us directly.
Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the following important duties to excel at their job including: Raising support tickets to enable tracking and resolution of customer requests Dealing with drivers on a day to day basis fast paced Investigating and resolving customer complaints then closing support tickets Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking waste service availability Assisting customers with registration or account creation Passing customer feedback onto the product or sales team to improve the organisation s offerings In return our client offers a salary of £23,000 pro rata with excellent benefits and working within a lovely friendly team - apply now for an interview! Apply now for an interview If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. James Recruitment is an employment consultancy and operates as an equal opportunities employer. "Recommend a Friend" Due to the demand for high calibre professional candidates we have introduced a recommend a friend incentive scheme. This scheme will reward the introduction to James Recruitment of an individual, either directly or indirectly. Should this individual find permanent employment through the use of our services and remain in that position for at least 3 months, we will thank you with a reward of £100 of retail vouchers. This scheme is open to both candidates and clients.
Mar 28, 2024
Full time
Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil the following important duties to excel at their job including: Raising support tickets to enable tracking and resolution of customer requests Dealing with drivers on a day to day basis fast paced Investigating and resolving customer complaints then closing support tickets Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking waste service availability Assisting customers with registration or account creation Passing customer feedback onto the product or sales team to improve the organisation s offerings In return our client offers a salary of £23,000 pro rata with excellent benefits and working within a lovely friendly team - apply now for an interview! Apply now for an interview If you do not hear from us within seven days, then your application has not been successful on this occasion. We may however keep your details on file for any suitable future vacancies and contact you accordingly. James Recruitment is an employment consultancy and operates as an equal opportunities employer. "Recommend a Friend" Due to the demand for high calibre professional candidates we have introduced a recommend a friend incentive scheme. This scheme will reward the introduction to James Recruitment of an individual, either directly or indirectly. Should this individual find permanent employment through the use of our services and remain in that position for at least 3 months, we will thank you with a reward of £100 of retail vouchers. This scheme is open to both candidates and clients.
Description About this role Job Purpose/Background: In your role, you will be a Client Lead and senior member of the UK DC Sales team with a focus on DC schemes, DC Master Trust, Insurance & Platform clients. The Team provides investment solutions to Pension Schemes, Insurers, Platforms and Distributors who use BlackRock within their DC Investment propositions. You will lead relationships with key clients of the firm, in driving new business and maintaining existing business, across Multi Asset, alternatives, active, index and bespoke investment solutions. You will also be jointly responsible for designing and executing the strategy for this exciting business area. You will also work closely with the other UK Sales teams to deliver investments for different types of financial intermediaries (DC Schemes , Asset Managers, Wealth Managers, IFA's and Execution Only/Discretionary Platforms), with the help of the client service management team. You will be working within a team environment with multiple sales professionals, service teams, product strategists, portfolio managers, and researchers across multiple offices. Key Responsibilities: Manage existing allocated client list and also seek out mandates and opportunities from new clients. Drive and execute the UK DC strategy and innovation within the UK DC and retirement market. Build and develop your own relationships & networks with clients and internal teams, including marketing, sales and operational departments. Lead strategic sales/account planning and development alongside other UK Sales teams. Develop technical knowledge of clients' proposition to assist in suggesting mandate opportunities, new propositions and solutions. Understand regulatory changes and keep abreast of market trends. Engage with internal teams such as the other UK Sales teams, SCBD, Consultant Relations, BlackRock Risk Solutions, Transitions Management, EII, Cash, Financial Institutions and International sales teams to deliver 'One BlackRock' to clients and consultants. Development Value: Our clients distribute BlackRock product across multiple channels, including DC, Retail Advised and Direct to Consumer and have a significant focus on retirement. As such this role will deliver substantial value by offering; Exposure to a wide range of clients , both established market players and new entrants. Participation at the cutting edge of one of the fasting growing investment sectors in the UK market. Interaction with BlackRock's portfolio management teams in fundamental, scientific/model-based and index strategies. Opportunity to build very broad product knowledge across multiple product ranges and vehicles. Working with teams from across BlackRock to deliver bespoke solutions to some of the firms largest clients. Access to EMEA training and development days for sales teams - learning about new products and investment ideas. Opportunity to work in a focus area for the firm. Knowledge/Experience: Given the broad distribution channels we do not expect applicants to have all the following attributes, however, one or more would certainly be advantageous; Experience working with insurance companies and financial intermediaries Good knowledge of the client landscape in the UK DC & Wealth (Advised and Direct to Consumer) marketplace, in particular life companies and platforms. Good knowledge of the UK DC marketplace from both an investment and operational perspective - global DC experience will be a plus. Good understanding of investments, pooled funds and sub-advisory mandates. Experience in sales or sales support, working directly with clients. Skills/Qualifications: Ability to build relationships and influence people at all levels and functions; can work through difficult problems and in conflict situations The successful candidate will need to have strong analytical capabilities, excellent interpersonal skills, and an ability to drive both strategic vision and program execution Proven track record with successfully managing multiple work streams within rapid timelines Skilled at developing and translating strategic concepts/discussions into PowerPoint Able to present and layout clear analysis alongside concise recommendations Excellent analytical skills and ability to use hypothesis-based problem solving to answer key business questions Competencies: Proactive self-starter Highly organised and self-motivated Extremely strong team player Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Mar 28, 2024
Full time
Description About this role Job Purpose/Background: In your role, you will be a Client Lead and senior member of the UK DC Sales team with a focus on DC schemes, DC Master Trust, Insurance & Platform clients. The Team provides investment solutions to Pension Schemes, Insurers, Platforms and Distributors who use BlackRock within their DC Investment propositions. You will lead relationships with key clients of the firm, in driving new business and maintaining existing business, across Multi Asset, alternatives, active, index and bespoke investment solutions. You will also be jointly responsible for designing and executing the strategy for this exciting business area. You will also work closely with the other UK Sales teams to deliver investments for different types of financial intermediaries (DC Schemes , Asset Managers, Wealth Managers, IFA's and Execution Only/Discretionary Platforms), with the help of the client service management team. You will be working within a team environment with multiple sales professionals, service teams, product strategists, portfolio managers, and researchers across multiple offices. Key Responsibilities: Manage existing allocated client list and also seek out mandates and opportunities from new clients. Drive and execute the UK DC strategy and innovation within the UK DC and retirement market. Build and develop your own relationships & networks with clients and internal teams, including marketing, sales and operational departments. Lead strategic sales/account planning and development alongside other UK Sales teams. Develop technical knowledge of clients' proposition to assist in suggesting mandate opportunities, new propositions and solutions. Understand regulatory changes and keep abreast of market trends. Engage with internal teams such as the other UK Sales teams, SCBD, Consultant Relations, BlackRock Risk Solutions, Transitions Management, EII, Cash, Financial Institutions and International sales teams to deliver 'One BlackRock' to clients and consultants. Development Value: Our clients distribute BlackRock product across multiple channels, including DC, Retail Advised and Direct to Consumer and have a significant focus on retirement. As such this role will deliver substantial value by offering; Exposure to a wide range of clients , both established market players and new entrants. Participation at the cutting edge of one of the fasting growing investment sectors in the UK market. Interaction with BlackRock's portfolio management teams in fundamental, scientific/model-based and index strategies. Opportunity to build very broad product knowledge across multiple product ranges and vehicles. Working with teams from across BlackRock to deliver bespoke solutions to some of the firms largest clients. Access to EMEA training and development days for sales teams - learning about new products and investment ideas. Opportunity to work in a focus area for the firm. Knowledge/Experience: Given the broad distribution channels we do not expect applicants to have all the following attributes, however, one or more would certainly be advantageous; Experience working with insurance companies and financial intermediaries Good knowledge of the client landscape in the UK DC & Wealth (Advised and Direct to Consumer) marketplace, in particular life companies and platforms. Good knowledge of the UK DC marketplace from both an investment and operational perspective - global DC experience will be a plus. Good understanding of investments, pooled funds and sub-advisory mandates. Experience in sales or sales support, working directly with clients. Skills/Qualifications: Ability to build relationships and influence people at all levels and functions; can work through difficult problems and in conflict situations The successful candidate will need to have strong analytical capabilities, excellent interpersonal skills, and an ability to drive both strategic vision and program execution Proven track record with successfully managing multiple work streams within rapid timelines Skilled at developing and translating strategic concepts/discussions into PowerPoint Able to present and layout clear analysis alongside concise recommendations Excellent analytical skills and ability to use hypothesis-based problem solving to answer key business questions Competencies: Proactive self-starter Highly organised and self-motivated Extremely strong team player Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit Twitter: LinkedIn: BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
We've doubled in size since 2020 and we plan to do it all again in the next few years. That growth brings change, challenge and opportunity for everyone as it evolves, so lots of fun ahead! We are an ambitious, but core values-orientated global organisation, trusted by global brands to deliver technology services and solutions to drive our customers' success. Number 1 - Best place to work in Ireland No 1 Best Place to work in India 4th Best Large Workplacein Tech in the UK 10th place in Glassdoor's Top 50 UK companies Oracle ERP Partner of the Year, Global Microsoft Partner of the Year for Application Modernisation, AWS Migration Partner of the Year Job Description Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digitial, Data and Cloud (UKDDC) commercial team - an Account Director for UK Insurance accounts. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK FSI market . Job Objectives: The objectives for the Sales Account Director includes: Leading the contracted relationship : The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 - client engagement, commercials, contracting, delivery practice engagement, project mobilisation. Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives. The account director will sponsor Quarterly Business Reviews. Developing and implementing sales strategies : The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust Leading the account sales team : The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI's are achieved. Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained. Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts. Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's. Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc) Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met. Stay up-to-date with industry trends : The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective. Provide regular reporting : The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management. Qualifications What we require: Strong track record working in a similar role, leading a sales team and setting successful sales strategies within the technology industry Proven experience in working in a Technology Services and solutions environment with proven expertise in this area (Insurance) Proven experience meeting sales targets as a team and individually Proven experience maintaining revenue in existing accounts, generating new business within existing accounts Strong leadership and communication skills, influencing customers and driving success within a sales team Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business What we admire: Strong awareness of trends in the industry Ability to leverage network to drive new business and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. Additional Information Why Version 1? Share in our Success Excellent base salary plus commission with no ceiling & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matte r & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities : an innovative Well Tech Scheme,Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. "Strong focus on the core values and really live by them in everything they do" Our Head of People Louise Lahiff explains why Version 1 could be the match for you Award-Winning Employee Focus Wired to Deliver Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present. Honesty and Integrity Telling customers what they need to hear - not what they want to hear. Personal Commitment Being accountable and keeping commitments No Ego Having an open, helpful and 'No Job Too Small' attitude. Actively seeking customer feedback to understand your business. Good enough is never our objective. We solve tough problems and make innovative suggestions. Our customers are accustomed to working with driven, results focused Version 1 people.
Mar 28, 2024
Full time
We've doubled in size since 2020 and we plan to do it all again in the next few years. That growth brings change, challenge and opportunity for everyone as it evolves, so lots of fun ahead! We are an ambitious, but core values-orientated global organisation, trusted by global brands to deliver technology services and solutions to drive our customers' success. Number 1 - Best place to work in Ireland No 1 Best Place to work in India 4th Best Large Workplacein Tech in the UK 10th place in Glassdoor's Top 50 UK companies Oracle ERP Partner of the Year, Global Microsoft Partner of the Year for Application Modernisation, AWS Migration Partner of the Year Job Description Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digitial, Data and Cloud (UKDDC) commercial team - an Account Director for UK Insurance accounts. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK FSI market . Job Objectives: The objectives for the Sales Account Director includes: Leading the contracted relationship : The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 - client engagement, commercials, contracting, delivery practice engagement, project mobilisation. Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives. The account director will sponsor Quarterly Business Reviews. Developing and implementing sales strategies : The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust Leading the account sales team : The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI's are achieved. Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained. Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts. Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's. Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc) Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met. Stay up-to-date with industry trends : The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective. Provide regular reporting : The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management. Qualifications What we require: Strong track record working in a similar role, leading a sales team and setting successful sales strategies within the technology industry Proven experience in working in a Technology Services and solutions environment with proven expertise in this area (Insurance) Proven experience meeting sales targets as a team and individually Proven experience maintaining revenue in existing accounts, generating new business within existing accounts Strong leadership and communication skills, influencing customers and driving success within a sales team Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business What we admire: Strong awareness of trends in the industry Ability to leverage network to drive new business and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. Additional Information Why Version 1? Share in our Success Excellent base salary plus commission with no ceiling & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matte r & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities : an innovative Well Tech Scheme,Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. "Strong focus on the core values and really live by them in everything they do" Our Head of People Louise Lahiff explains why Version 1 could be the match for you Award-Winning Employee Focus Wired to Deliver Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present. Honesty and Integrity Telling customers what they need to hear - not what they want to hear. Personal Commitment Being accountable and keeping commitments No Ego Having an open, helpful and 'No Job Too Small' attitude. Actively seeking customer feedback to understand your business. Good enough is never our objective. We solve tough problems and make innovative suggestions. Our customers are accustomed to working with driven, results focused Version 1 people.
Exciting opportunity for an experienced AWS Solution Architect to join our growing team here at VeUP! 13th March, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. 13th March, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. About you AWS Solution Architect Associate certification is a must, professional and specialties a plus. Experience with presentations and speaking with executives, IT, management, and developers. Proficient in engaging with clients, representing AWS in their operational landscape, and effectively leading conversations with key decision-makers. The ideal candidate must be self-motivated with a proven track record in software/technology pre-sales and consulting. Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures. Broad technology experience including cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, management and monitoring, cloud migrations, IT transformation. At least 4 years of experience delivering modern technology stacks using cloud, such as microservices and Infrastructure-as-Code. Experience migrating or transforming legacy customer solutions to the cloud. Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. Experience with architecting, designing, and developing cloud native applications and microservices in AWS Cloud environment. Hands-on experience in designing and implementing continuous integration platforms and solutioning highly available distributed systems. Experience in developing with containers, Kubernetes, serverless, or relevant application frameworks. Comfortable with one or more popular full stack programming languages such as Java, Golang, Typescript or Python. Working directly with VeUP service teams to ensure services align with the needs of customers. Experience leading certification or accreditation of cloud workload(s) to meet regulatory or industry standards such as PCI-DSS, HIPAA, GDPR, ISO26262. Highly favourable: experience with emergent technologies such as High-Performance Computing (HPC), Internet of Things (IoT), AI/ML. Application development experience on Linux and/or Windows based systems as a plus. Multi cloud (Azure, GCP) experience is a plus. This role represents a superb opportunity for any AWS specialist Solution Architect to join a fast-growing London based founder friendly consulting business. A solid base salary of £70,000-110,000 DOE is supplements by generous holidays, pension and private health care. This role will have flexibility between WFH and being in the office and you will be expected into the office 3 days per week as a minimum. For applications . click apply for full job details
Mar 28, 2024
Full time
Exciting opportunity for an experienced AWS Solution Architect to join our growing team here at VeUP! 13th March, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. 13th March, 2024 Solution Architect - AWS London - £70,000 to £110,000 + Benefits About VeUP Established in 2022, VeUP is a results-oriented global team of former startup founders, cloud and technical experts, go-to-market specialists, venture capitalists, and business operations leaders. We have built a global team of industry experts that are aligned by one goal: to help startups scale UP. As experienced tech founders ourselves, we understand that startups can use help on their scale UP journey. VeUP's unique business model enables us to surround tech startups with a limitless range of value-added services, at costs that startups can afford. VeUP has thoughtfully combined unparalleled expertise, services, and infrastructure under one roof. About the role As a trusted startup advisor, VeUP Solution Architect's provide architectural and technical guidance to help founders and their teams understand the cloud and make best use of the Amazon Web Services (AWS) (and other cloud platforms in the future) cloud computing platform to build scalable, robust, and secure applications. You will focus on customer solutions that span across multiple domains such as cloud infrastructure, modern microservices and applications, and migrations, HPC amongst many others. We work with world class startups and scaleup teams, where you will communicate cloud concepts to both technical and non-technical audiences to establish technical credibility and help deliver business outcomes to VeUP's SaaS/ISV customers. Key Responsibilities Include: Serve as a trusted technical advisor to our customers across a broad variety of complex technical and business challenges. Own the technical relationship with your customer and provide technical guidance on architecture, strategy, roadmap and enablement while translating business requirements into technical solutions. Educate startups and scale ups on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment and growth in the cloud. Architect cloud-based solutions in response to complex technical challenges. With your experience and technical skills, you will proactively guide customers through technical transitions to allow them to take advantage of changing business environments, maximise opportunities available to them, and support them in addressing challenges. Support the building and delivery of Marketplace listings and admin support. Support customers with training in Marketplace self-management. Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS. Build deep relationships with senior technical individuals across our customer base and enable them to become cloud and VeUP advocates. In collaboration with sales, marketing and account management teams, you will help deliver customer value, excellent customer satisfaction, and ultimately drive revenue growth across a broad set of customers. As a key member of the services team, ensure any architected solution brings customer success in building and migrating customer applications. Pre-Sales support for our Sales/AM teams i.e. technical discovery and qualification, solutioning, proposal/SOW creation, workshops, Presentations etc. About you AWS Solution Architect Associate certification is a must, professional and specialties a plus. Experience with presentations and speaking with executives, IT, management, and developers. Proficient in engaging with clients, representing AWS in their operational landscape, and effectively leading conversations with key decision-makers. The ideal candidate must be self-motivated with a proven track record in software/technology pre-sales and consulting. Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures. Broad technology experience including cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, management and monitoring, cloud migrations, IT transformation. At least 4 years of experience delivering modern technology stacks using cloud, such as microservices and Infrastructure-as-Code. Experience migrating or transforming legacy customer solutions to the cloud. Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. Experience with architecting, designing, and developing cloud native applications and microservices in AWS Cloud environment. Hands-on experience in designing and implementing continuous integration platforms and solutioning highly available distributed systems. Experience in developing with containers, Kubernetes, serverless, or relevant application frameworks. Comfortable with one or more popular full stack programming languages such as Java, Golang, Typescript or Python. Working directly with VeUP service teams to ensure services align with the needs of customers. Experience leading certification or accreditation of cloud workload(s) to meet regulatory or industry standards such as PCI-DSS, HIPAA, GDPR, ISO26262. Highly favourable: experience with emergent technologies such as High-Performance Computing (HPC), Internet of Things (IoT), AI/ML. Application development experience on Linux and/or Windows based systems as a plus. Multi cloud (Azure, GCP) experience is a plus. This role represents a superb opportunity for any AWS specialist Solution Architect to join a fast-growing London based founder friendly consulting business. A solid base salary of £70,000-110,000 DOE is supplements by generous holidays, pension and private health care. This role will have flexibility between WFH and being in the office and you will be expected into the office 3 days per week as a minimum. For applications . click apply for full job details
We're looking for people with a great personality, a positive attitude and a strong work ethic. About Us We are an award-winning Charity fundraising agency with nearly 30 years' experience, delivering fundraising and awareness campaigns for some of the UK's most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our passion for fundraising continues to grow and we raise over £20m for our charity partners each year. The Private Site Fundraising Role Our Private Site fundraisers are employed by Charity Link on permanent contracts, fulltime or part-time and enjoy a base rate, meaning you'll always know a minimum income with plenty of potential to earn more. This role really does make a difference to people's lives! You'll be the public face of our charity partners with a mission to interact with the public and get their support in the form of regular monthly direct debit donations or lottery sign ups. Private Site fundraising takes place at a vast array of shows, events, superstores and smaller stores, town centres, shopping centres and even train stations. These venues are pre-booked for you by our in-house venues team, whose focus is to give you the very best chance of securing as many donors as possible during your shift. The working day itself will vary according to the venues you work and you should aim to be there when footfall is at its maximum. That means you'll need to be flexible as to what hours you work, the evening being a particularly good time to find potential donors. Charity-branded clothing and equipment (stands, pull-ups, tables, gazebos etc ) are provided as well as an electric tablet to sign up donors. Life as a charity fundraiser is an exciting one, full of challenges and even more rewards. No two days are the same and you'll meet and connect with some of the best kinds of people. If you're confident, optimistic, resilient and love talking to people, this could be your calling! What happens next The hiring process has the following steps: CV application review - we aim to review your application as quickly as possible Let's talk - one of our team will contact you to discuss your experience and the role Virtual Interview - 1 hour video interview with one of our recruiters Fundraiser Experience - 1 hour in the field walking alongside an experienced door to door fundraiser so you can experience first-hand what the job entails and demonstrate an ability to open a conversation with a member of the public Our commitment As our fundraisers engage with the public daily, we need to ensure we recruit the best people with the right skills, experience and background to support our ambitions. Charity Link is an equal opportunities employer, we welcome applicants from all backgrounds. Charity Link receive a lot of applications, we do our best to get back to everyone. If you have not heard from the recruitment team within 14 days of application, please assume you have not been successful. Requirements Positive attitude and a strong work ethic. You're motivated to reach and surpass targets Previous experience in a customer-facing role such as sales, customer service, or field sales Able to work alternate Saturday's, the weekends are peak times for sign-ups! An excellent communicator with expertise interacting with the public, building an immediate face-to-face rapport and the ability to work under your own initiative Full UK Driving licence and access to your own vehicle Enjoy the variety of travelling and working in different environments each day. You're also comfortable working outside. The desire to become a passionate advocate for the charity you represent Benefits From £23.8k basic salary + uncapped discretionary bonus (£45K+ OTE) 28 days annual leave with flexi holiday scheme Pension plan Healthcare plan worth up to £900 per annum Death in service plan, twice your annual salary Award winning training and on-going support Shopping discounts at over 30,000 retailers Generous referral scheme Long service awards - includes extra holiday, cash gifts and additional healthcare Regular incentives and discretionary bonus Career development opportunities
Mar 28, 2024
Full time
We're looking for people with a great personality, a positive attitude and a strong work ethic. About Us We are an award-winning Charity fundraising agency with nearly 30 years' experience, delivering fundraising and awareness campaigns for some of the UK's most well-known charities such as Dogs Trust, Guide Dogs and Breast Cancer Now. Our passion for fundraising continues to grow and we raise over £20m for our charity partners each year. The Private Site Fundraising Role Our Private Site fundraisers are employed by Charity Link on permanent contracts, fulltime or part-time and enjoy a base rate, meaning you'll always know a minimum income with plenty of potential to earn more. This role really does make a difference to people's lives! You'll be the public face of our charity partners with a mission to interact with the public and get their support in the form of regular monthly direct debit donations or lottery sign ups. Private Site fundraising takes place at a vast array of shows, events, superstores and smaller stores, town centres, shopping centres and even train stations. These venues are pre-booked for you by our in-house venues team, whose focus is to give you the very best chance of securing as many donors as possible during your shift. The working day itself will vary according to the venues you work and you should aim to be there when footfall is at its maximum. That means you'll need to be flexible as to what hours you work, the evening being a particularly good time to find potential donors. Charity-branded clothing and equipment (stands, pull-ups, tables, gazebos etc ) are provided as well as an electric tablet to sign up donors. Life as a charity fundraiser is an exciting one, full of challenges and even more rewards. No two days are the same and you'll meet and connect with some of the best kinds of people. If you're confident, optimistic, resilient and love talking to people, this could be your calling! What happens next The hiring process has the following steps: CV application review - we aim to review your application as quickly as possible Let's talk - one of our team will contact you to discuss your experience and the role Virtual Interview - 1 hour video interview with one of our recruiters Fundraiser Experience - 1 hour in the field walking alongside an experienced door to door fundraiser so you can experience first-hand what the job entails and demonstrate an ability to open a conversation with a member of the public Our commitment As our fundraisers engage with the public daily, we need to ensure we recruit the best people with the right skills, experience and background to support our ambitions. Charity Link is an equal opportunities employer, we welcome applicants from all backgrounds. Charity Link receive a lot of applications, we do our best to get back to everyone. If you have not heard from the recruitment team within 14 days of application, please assume you have not been successful. Requirements Positive attitude and a strong work ethic. You're motivated to reach and surpass targets Previous experience in a customer-facing role such as sales, customer service, or field sales Able to work alternate Saturday's, the weekends are peak times for sign-ups! An excellent communicator with expertise interacting with the public, building an immediate face-to-face rapport and the ability to work under your own initiative Full UK Driving licence and access to your own vehicle Enjoy the variety of travelling and working in different environments each day. You're also comfortable working outside. The desire to become a passionate advocate for the charity you represent Benefits From £23.8k basic salary + uncapped discretionary bonus (£45K+ OTE) 28 days annual leave with flexi holiday scheme Pension plan Healthcare plan worth up to £900 per annum Death in service plan, twice your annual salary Award winning training and on-going support Shopping discounts at over 30,000 retailers Generous referral scheme Long service awards - includes extra holiday, cash gifts and additional healthcare Regular incentives and discretionary bonus Career development opportunities