Parts Supervisor Vacancy - Salisbury Salary: up to £30,000 Basic + Bonus Working hours : 47.5 hours, Saturdays on a rota paid as overtime, full time, permanent position OC17389 We have an new opportunity for a Parts Supervisor for my clients main dealer Salisbury. Fantastic brand and company that can offer further career development and progression. The role suits an experienced Parts Advisor or Supervisor from a commercial or fleet background. Competitive starting salary Company pension scheme Role: You will be working closely with the Parts Manager to deliver the highest levels of customer service. Maintaining stock levels Handling retail enquiries. Requirement: Minimum 1 1/2 years experience in a busy parts department (Preferably main dealer) Great communication skills, IT literate and negotiation and organisation skills arerequired To be highly organised and efficient Stable career history The right individual must be organised, professional and a team player All applications will be treated with the utmost confidentiality INDAS Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 19, 2024
Full time
Parts Supervisor Vacancy - Salisbury Salary: up to £30,000 Basic + Bonus Working hours : 47.5 hours, Saturdays on a rota paid as overtime, full time, permanent position OC17389 We have an new opportunity for a Parts Supervisor for my clients main dealer Salisbury. Fantastic brand and company that can offer further career development and progression. The role suits an experienced Parts Advisor or Supervisor from a commercial or fleet background. Competitive starting salary Company pension scheme Role: You will be working closely with the Parts Manager to deliver the highest levels of customer service. Maintaining stock levels Handling retail enquiries. Requirement: Minimum 1 1/2 years experience in a busy parts department (Preferably main dealer) Great communication skills, IT literate and negotiation and organisation skills arerequired To be highly organised and efficient Stable career history The right individual must be organised, professional and a team player All applications will be treated with the utmost confidentiality INDAS Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Job Description & Person Specification BGA is the aftermarket division of the British Gaskets Group. We are a world leading original equipment gasket and engine component manufacturer and distributor to many of the world's vehicle and industrial factories. BGA's mission is to supply the world aftermarket with a full range of original quality engine components. Our ranges are some of the best in Europe with a total of over 30,000 references. Located in Swindon with excellent transport links to the M4, Bristol is approximately 40 miles to the west and London 82 miles to the east. Job Description & Person Specification Reporting to the Senior Aftersales Advisor, the Aftersales Administrator is the first contact point for customers, by phone, fax or email. Key Responsibilities: Processing warranty claims in a timely and process-led manner, both to customers and suppliers. Ensuring all data relating to each claim is recorded and validated accurately. Processing customer returns Communicate in a sensitive way with customers who may disagree with a claim result, whilst upholding and explaining decisions in a professional manner Taking on adhoc tasks within the warranty team and technical dept. Training & Experience Essential IT skills especially Microsoft Office. Communicating with customers and resolving issues. Has worked in a process driven way and in an administrative role Previous customer service skills Desirable Excellent IT skills especially Microsoft Office and in particular Access A technical appreciation of common automotive failure modes Knowledge & Personal skills Essential Highly motivated, confident and enthusiastic Team working, able to build strong relationships (internally and externally) Methodical and organised Analytical approach to problem solving Articulate, numerate and reliable Excellent written and oral communication skills Good attention to detail What do we give in return? There is strong opportunity within BG Automotive to develop new skills and join a fast-growing company. We are actively seeking candidates with a strong work ethic, a self-starter who is able to demonstrate a proactive approach, with a great level of commitment and dedication to meeting deadlines and deliver high-quality results. In return our benefits include: Free onsite parking, Service gifts for 5,10,15 plus years, Free tea and coffee, Workplace pension, long service holiday increases. Other skills Eligible to work in UK Job Types: Full-time, Permanent
Apr 19, 2024
Full time
Job Description & Person Specification BGA is the aftermarket division of the British Gaskets Group. We are a world leading original equipment gasket and engine component manufacturer and distributor to many of the world's vehicle and industrial factories. BGA's mission is to supply the world aftermarket with a full range of original quality engine components. Our ranges are some of the best in Europe with a total of over 30,000 references. Located in Swindon with excellent transport links to the M4, Bristol is approximately 40 miles to the west and London 82 miles to the east. Job Description & Person Specification Reporting to the Senior Aftersales Advisor, the Aftersales Administrator is the first contact point for customers, by phone, fax or email. Key Responsibilities: Processing warranty claims in a timely and process-led manner, both to customers and suppliers. Ensuring all data relating to each claim is recorded and validated accurately. Processing customer returns Communicate in a sensitive way with customers who may disagree with a claim result, whilst upholding and explaining decisions in a professional manner Taking on adhoc tasks within the warranty team and technical dept. Training & Experience Essential IT skills especially Microsoft Office. Communicating with customers and resolving issues. Has worked in a process driven way and in an administrative role Previous customer service skills Desirable Excellent IT skills especially Microsoft Office and in particular Access A technical appreciation of common automotive failure modes Knowledge & Personal skills Essential Highly motivated, confident and enthusiastic Team working, able to build strong relationships (internally and externally) Methodical and organised Analytical approach to problem solving Articulate, numerate and reliable Excellent written and oral communication skills Good attention to detail What do we give in return? There is strong opportunity within BG Automotive to develop new skills and join a fast-growing company. We are actively seeking candidates with a strong work ethic, a self-starter who is able to demonstrate a proactive approach, with a great level of commitment and dedication to meeting deadlines and deliver high-quality results. In return our benefits include: Free onsite parking, Service gifts for 5,10,15 plus years, Free tea and coffee, Workplace pension, long service holiday increases. Other skills Eligible to work in UK Job Types: Full-time, Permanent
Aftersales & Collections Advisor Our client in Basildon is seeking a temporary Aftersales & Collections Advisor to join the team on a temporary basis for approximately 6 months. Replying to customer emails re late payments and payment plans Handling inbound and outbound calls to customers re payment plans and collecting outstanding payments Replying to emails and resolving queries to a high standard Taking overflow calls from other departments Candidate requirements: Immediately available Previous customer service experience within an office environment (ideally within Collections, although not essential) Previous administrative experience and good use of MS Word and Outlook Excellent telephone manner Monday-Friday, 9am-5pm with 30 minutes lunch 11.44 per hour, weekly pay This is a fully office based position with free parking on-site Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Apr 19, 2024
Full time
Aftersales & Collections Advisor Our client in Basildon is seeking a temporary Aftersales & Collections Advisor to join the team on a temporary basis for approximately 6 months. Replying to customer emails re late payments and payment plans Handling inbound and outbound calls to customers re payment plans and collecting outstanding payments Replying to emails and resolving queries to a high standard Taking overflow calls from other departments Candidate requirements: Immediately available Previous customer service experience within an office environment (ideally within Collections, although not essential) Previous administrative experience and good use of MS Word and Outlook Excellent telephone manner Monday-Friday, 9am-5pm with 30 minutes lunch 11.44 per hour, weekly pay This is a fully office based position with free parking on-site Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
We have an exciting opportunity for an experienced Customer Service Advisor to join our client in Poole , they are the leading suppliers within their industry and due to year on year growth are looking for someone to join their busy and expanding team. This is a small business that can offer excellent career, you will be working closely with the sales team who offer a fun environment. This is a permanent role working Monday to Friday, salary is 24-26,000pa. The main duties for the Customer Service Advisor with include: Taking incoming calls and direction to the relevant person/ team or assisting with their queries Responding to customer enquiries via telephone or email Building and maintaining relationships with customers and clients, new and existing General administration Quoting/ Estimating on behalf of customers Building and maintaining relationships with customers and clients, new and existing After sales management Benefits for the successful Customer Service Advisor: Free car park Private medical insurance Staff and family discounts Cycle to work scheme To be considered for this position as a Customer Service Advisor you will need: Experience working within an office Strong administration skills and experience using Microsoft Suite. Proven customer service skills Own transport ideally due to location If you have the above experience and skills please apply with your CV today and Yasmin will call you to discuss your CV.
Apr 19, 2024
Full time
We have an exciting opportunity for an experienced Customer Service Advisor to join our client in Poole , they are the leading suppliers within their industry and due to year on year growth are looking for someone to join their busy and expanding team. This is a small business that can offer excellent career, you will be working closely with the sales team who offer a fun environment. This is a permanent role working Monday to Friday, salary is 24-26,000pa. The main duties for the Customer Service Advisor with include: Taking incoming calls and direction to the relevant person/ team or assisting with their queries Responding to customer enquiries via telephone or email Building and maintaining relationships with customers and clients, new and existing General administration Quoting/ Estimating on behalf of customers Building and maintaining relationships with customers and clients, new and existing After sales management Benefits for the successful Customer Service Advisor: Free car park Private medical insurance Staff and family discounts Cycle to work scheme To be considered for this position as a Customer Service Advisor you will need: Experience working within an office Strong administration skills and experience using Microsoft Suite. Proven customer service skills Own transport ideally due to location If you have the above experience and skills please apply with your CV today and Yasmin will call you to discuss your CV.
Customer Service Representative Do you have fantastic Customer Service Skills? Do you enjoy problem Solving? Are you looking for your next challenge YES then keep reading as this could be the role for you! Guildford -Free Parking 26,000 - 28,000 - PLUS a performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays) Staff away days & SO MUCH MORE Required: Mon - Friday 09:00AM - 5:30PM/ HYBRID WORKING Overview: A new and exciting opportunity join a rapidly growing business in Guildford! We are on the hunt for passionate Customer Service Advisors who thrive working in fast-paced environments and passionate about delivering excellent service! In your new role: YOU will be working alongside the dynamic passionate Customer Services team, supporting them with processing orders, through live chats, high-volume calls and always maintaining exceptional customer service Sounds good? What will the Daily Duties include Handle customer enquiries via phone and live chat Process sales and purchase orders with efficiency Manage delivery dates to meet customer expectations Cultivate and maintain relationships with customers and suppliers Resolve customer complaints promptly and professionally Maintain accurate records of customer interactions Collaborate with business partners when necessary Sound interesting? What are we looking for Prior experience in a Customer Service environment Excellent written and verbal English Good organisational skills Polite and friendly manner Ability to prioritise daily workload Affinity with technical product support. If you speak another language ( Desired) If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply! Click on the apply button or call me, Annie for more information on the role on (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Full time
Customer Service Representative Do you have fantastic Customer Service Skills? Do you enjoy problem Solving? Are you looking for your next challenge YES then keep reading as this could be the role for you! Guildford -Free Parking 26,000 - 28,000 - PLUS a performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays) Staff away days & SO MUCH MORE Required: Mon - Friday 09:00AM - 5:30PM/ HYBRID WORKING Overview: A new and exciting opportunity join a rapidly growing business in Guildford! We are on the hunt for passionate Customer Service Advisors who thrive working in fast-paced environments and passionate about delivering excellent service! In your new role: YOU will be working alongside the dynamic passionate Customer Services team, supporting them with processing orders, through live chats, high-volume calls and always maintaining exceptional customer service Sounds good? What will the Daily Duties include Handle customer enquiries via phone and live chat Process sales and purchase orders with efficiency Manage delivery dates to meet customer expectations Cultivate and maintain relationships with customers and suppliers Resolve customer complaints promptly and professionally Maintain accurate records of customer interactions Collaborate with business partners when necessary Sound interesting? What are we looking for Prior experience in a Customer Service environment Excellent written and verbal English Good organisational skills Polite and friendly manner Ability to prioritise daily workload Affinity with technical product support. If you speak another language ( Desired) If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply! Click on the apply button or call me, Annie for more information on the role on (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We have a fantastic opportunity for a New Business Advisor to join the Customer Care team. In the role you will be the first person that the customer speaks to whether it is over the phone via email or through the website. You will find out from the customer about their need for the product. Questions like where is it going and where do you need it. From this fact-finding you will be able to advise on whether Stannah can help and if so, you will book an appointment for a Sales Consultant to visit them. To be a successful New Business Advisor you will have great listening skills to understand customer concerns and offer solutions to these problems. As well as an empathetic and caring approach to sales. Working Pattern: The Customer Contact centre is open Monday to Friday 08:00 - 20:00 and weekends 09 00. Your shifts will be on a rota basis working 5 days (37 hours) over a 7 day period Responsibilities: You will communicate and build rapport with customers by phone and email and capture the detail of the communication on Stannahs systems. You will schedule a Survey appointment with the customer and book the appointment in the Consultants diary. You will book these appointments considering Google maps so that the Consultants time is scheduled as efficiently as possible. When the web enquiries arrive you and the team will contact the customer to discuss the enquiry. You will handle this communication with care and sensitivity, giving the customer a high-quality experience. You are a key contact to the Sales Consultant team. They will contact you for further customer information or with any queries about their diary of appointments with customers. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Sick Pay Enhanced maternity and paternity provision Free parking Appropriate right to work must be held by applicants. Sponsorship is not available. We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Apr 19, 2024
Full time
We have a fantastic opportunity for a New Business Advisor to join the Customer Care team. In the role you will be the first person that the customer speaks to whether it is over the phone via email or through the website. You will find out from the customer about their need for the product. Questions like where is it going and where do you need it. From this fact-finding you will be able to advise on whether Stannah can help and if so, you will book an appointment for a Sales Consultant to visit them. To be a successful New Business Advisor you will have great listening skills to understand customer concerns and offer solutions to these problems. As well as an empathetic and caring approach to sales. Working Pattern: The Customer Contact centre is open Monday to Friday 08:00 - 20:00 and weekends 09 00. Your shifts will be on a rota basis working 5 days (37 hours) over a 7 day period Responsibilities: You will communicate and build rapport with customers by phone and email and capture the detail of the communication on Stannahs systems. You will schedule a Survey appointment with the customer and book the appointment in the Consultants diary. You will book these appointments considering Google maps so that the Consultants time is scheduled as efficiently as possible. When the web enquiries arrive you and the team will contact the customer to discuss the enquiry. You will handle this communication with care and sensitivity, giving the customer a high-quality experience. You are a key contact to the Sales Consultant team. They will contact you for further customer information or with any queries about their diary of appointments with customers. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Sick Pay Enhanced maternity and paternity provision Free parking Appropriate right to work must be held by applicants. Sponsorship is not available. We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Telesales Agent - Night Shifts! Warm leads only Only 32 hours per week - 3 nights on, 3 nights off 45K OTE! Are you an experienced sales advisor with a drive to make money? Experienced in working within B2B/B2C Sales? This is an exciting opportunity to work for a claims management company with great earning potential! If you have at least 12 months sales experience, then we want to hear from you! Salary: 25,000 Basic + OTE circa 45,000 Location: Manchester Airport/Wythenshawe, Manchester (Office Working) Contract: Permanent Hours: Full Time, 32 hours per week Shifts: Opening hours are Monday - Sunday 9pm - 9am NIGHT SHIFTS - working 3 nights on, 3 nights off. CCA Recruitment are excited to be recruiting for Telesales Agents who are looking to work night shifts within a role that has great earning potential! Based in the companies contact centre you will be taking inbound calls from warm leads and looking to convert these into sales. You will also do some outbound calls to customers that have expressed an interest online and are looking for a call back. These sales will be based in Australia, hence the shifts patterns being between 9pm - 9am, so you must be available to work night shifts for this position. If you have the experience and are an enthusiastic and energetic person and you would like to join the team, please apply now! As a Telesales Advisor you will be: Handling incoming calls and converting these into sales opportunities. Making any necessary call backs to web leads and follow up calls to convert sales. Delivering a high level of customer service. Provide a personalised solution to each customer's needs. Provide accurate information to customers. Ensure accurate data is captured. If this role as a Telesales Agent sounds like the right fit, please don't hesitate to apply!
Apr 19, 2024
Full time
Telesales Agent - Night Shifts! Warm leads only Only 32 hours per week - 3 nights on, 3 nights off 45K OTE! Are you an experienced sales advisor with a drive to make money? Experienced in working within B2B/B2C Sales? This is an exciting opportunity to work for a claims management company with great earning potential! If you have at least 12 months sales experience, then we want to hear from you! Salary: 25,000 Basic + OTE circa 45,000 Location: Manchester Airport/Wythenshawe, Manchester (Office Working) Contract: Permanent Hours: Full Time, 32 hours per week Shifts: Opening hours are Monday - Sunday 9pm - 9am NIGHT SHIFTS - working 3 nights on, 3 nights off. CCA Recruitment are excited to be recruiting for Telesales Agents who are looking to work night shifts within a role that has great earning potential! Based in the companies contact centre you will be taking inbound calls from warm leads and looking to convert these into sales. You will also do some outbound calls to customers that have expressed an interest online and are looking for a call back. These sales will be based in Australia, hence the shifts patterns being between 9pm - 9am, so you must be available to work night shifts for this position. If you have the experience and are an enthusiastic and energetic person and you would like to join the team, please apply now! As a Telesales Advisor you will be: Handling incoming calls and converting these into sales opportunities. Making any necessary call backs to web leads and follow up calls to convert sales. Delivering a high level of customer service. Provide a personalised solution to each customer's needs. Provide accurate information to customers. Ensure accurate data is captured. If this role as a Telesales Agent sounds like the right fit, please don't hesitate to apply!
Customer Service Advisor - Temporary Project Start date 30th April for 8 weeks Mon - Fri 8:30am-5pm Mansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting only. NO SALES! The of role Customer Service Advisor will involve: Dealing with inbound calls from customers regarding queries and complaints - you will not resolving complaints but dealing with initial calls, providing information and signposting to complaints procedures required Providing information to customer regarding the escalation process Arranging call backs for customers as and when required Logging details of the call on the system and updating information accurately We are looking for candidates with: Customer service / call centre experience Empathy and experience of dealing with complaints or handling upset customers Excellent communication skills both written and verbal on all levels The ability to work on a temporary basis for the whole length of the assignment Computer literacy and the ability to quickly pick up new systems Interested Call TurnerFox Recruitment on (phone number removed) or email your CV today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this vacancy - Customer Service / Call Centre / Customer Coordinator / Customer Account Manager / Customer Contact Agent / Customer Advisor / Call Centre Operative / Complaints / Complaints Handler
Apr 19, 2024
Seasonal
Customer Service Advisor - Temporary Project Start date 30th April for 8 weeks Mon - Fri 8:30am-5pm Mansfield This is a fantastic opportunity to join a successful team in a fun and friendly environment providing customer service over the phone for a temporary campaign lasting approximately 8 weeks. Handling inbound complaint calls and signposting only. NO SALES! The of role Customer Service Advisor will involve: Dealing with inbound calls from customers regarding queries and complaints - you will not resolving complaints but dealing with initial calls, providing information and signposting to complaints procedures required Providing information to customer regarding the escalation process Arranging call backs for customers as and when required Logging details of the call on the system and updating information accurately We are looking for candidates with: Customer service / call centre experience Empathy and experience of dealing with complaints or handling upset customers Excellent communication skills both written and verbal on all levels The ability to work on a temporary basis for the whole length of the assignment Computer literacy and the ability to quickly pick up new systems Interested Call TurnerFox Recruitment on (phone number removed) or email your CV today Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team Key words for this vacancy - Customer Service / Call Centre / Customer Coordinator / Customer Account Manager / Customer Contact Agent / Customer Advisor / Call Centre Operative / Complaints / Complaints Handler
Job Title: Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £29,000 per annum, plus bonus Job Type: Full Time, Permanent Working Hours: 8am - 5:30pm About BPH: BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: As a Parts & Service advisor you will be an integral part of a dedicated team that focuses on delivering outstanding customer service by supplying / sourcing parts, arranging repairs, processing new orders through our workshops and the transport of these to and from site. Reporting directly to the Service and Parts Manager, you will be supporting the department with all parts & service aspects to ensure tasks are completed on time and to a high standard, Delivering outstanding customer service at all times. Key Duties: Dealing with incoming enquiries for parts & repairs required Co-ordinating and liaising with workshops on new orders, repairs and servicing Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing advice. Obtain quotes from third party suppliers for non-stock items required for orders and repairs Assist with processing warranty claims Liaising with inhouse transport and purchasing department for customer sales & repair collections/deliveries Weekly reviews of advice notes and customer quotes Maintain / update CRM system with timely & accurate data General admin for the Service & Parts Manager Taking full ownership of your own performance against targets General ad-hoc admin duties About you: Key Competencies: Excellent communicator - both written and verbal Excellent customer service skills Personable, confident, self-starter able to work independently as well as part of a team Ability to multi task & remain calm in difficult or pressurised situation Good working knowledge of MS Office and CRM systems (CRM training Provided) Accuracy and attention to detail Good administrative and organisational skills Great Team Player Benefits: 25 days holiday Company pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Warehouse Operative, Inventory Administrator, Goods In, Parts Coordinator, Parts Controller, Parts Specialist, Parts Receipt, Customer Support Advisor, Customer Service Administrator, Service Administrator, Logistics Administrator, Client Support Executive may also be considered for this role.
Apr 19, 2024
Full time
Job Title: Parts & Service Advisor Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £29,000 per annum, plus bonus Job Type: Full Time, Permanent Working Hours: 8am - 5:30pm About BPH: BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: As a Parts & Service advisor you will be an integral part of a dedicated team that focuses on delivering outstanding customer service by supplying / sourcing parts, arranging repairs, processing new orders through our workshops and the transport of these to and from site. Reporting directly to the Service and Parts Manager, you will be supporting the department with all parts & service aspects to ensure tasks are completed on time and to a high standard, Delivering outstanding customer service at all times. Key Duties: Dealing with incoming enquiries for parts & repairs required Co-ordinating and liaising with workshops on new orders, repairs and servicing Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing advice. Obtain quotes from third party suppliers for non-stock items required for orders and repairs Assist with processing warranty claims Liaising with inhouse transport and purchasing department for customer sales & repair collections/deliveries Weekly reviews of advice notes and customer quotes Maintain / update CRM system with timely & accurate data General admin for the Service & Parts Manager Taking full ownership of your own performance against targets General ad-hoc admin duties About you: Key Competencies: Excellent communicator - both written and verbal Excellent customer service skills Personable, confident, self-starter able to work independently as well as part of a team Ability to multi task & remain calm in difficult or pressurised situation Good working knowledge of MS Office and CRM systems (CRM training Provided) Accuracy and attention to detail Good administrative and organisational skills Great Team Player Benefits: 25 days holiday Company pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Warehouse Operative, Inventory Administrator, Goods In, Parts Coordinator, Parts Controller, Parts Specialist, Parts Receipt, Customer Support Advisor, Customer Service Administrator, Service Administrator, Logistics Administrator, Client Support Executive may also be considered for this role.
Title: Commercial SME Insurance AdviserLocation: PooleSalary: Negotiable + Benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. The role of the Adviser is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Adviser you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. Success in the role will primarily be judged on your achievement of indicators along with adherence to company policies and procedures. As an Adviser you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives. Assisted by the Claims team to deliver a high level, quality customer experience you will ultimately be the part of the front line in terms of achieving customer expectation and managing the client relationship throughout the policy year. The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: Comparable and comprehensive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 1+ year general insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues. Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Apr 19, 2024
Full time
Title: Commercial SME Insurance AdviserLocation: PooleSalary: Negotiable + Benefits Overview: Alan & Thomas Insurance Brokers (part of Brown & Brown Europe) are an established Insurance Broker that consistently aim to deliver outstanding service to clients and an enjoyable working environment for our staff. The role of the Adviser is an important sales and advisory position and your role will primarily involve selling/offering and renewing contracts of insurance, either stand alone or as part of a portfolio, to clients within a specific company division. As the Adviser you will manage an existing book of business but will also be expected to assist with new enquiries to expand the Company's client base and assist with achievement of the company's new business targets. Success in the role will primarily be judged on your achievement of indicators along with adherence to company policies and procedures. As an Adviser you will need to deliver effective, quality advice and efficient customer service combined with a commitment to own professional development. Key will be an ability for you to work cooperatively and efficiently with all colleagues both within the Broking and Service areas to ensure effective achievement of overall objectives. Assisted by the Claims team to deliver a high level, quality customer experience you will ultimately be the part of the front line in terms of achieving customer expectation and managing the client relationship throughout the policy year. The day to day: Deal with nominated new & existing business insurance enquiries in a proactive manner Administration of clients insurance requirements on a daily basis in relation to renewals, midterm adjustments and new business enquiries, obtaining quotations and accounting procedures Review the demands and needs of assigned customers and advise on the most appropriate insurances to meet their demands and needs. Produce high quality Broking submission reports and broke risks to the Insurance market demonstrating effective negotiation skills. Ensure high quality client documentation is produced and provide to clients. Liaise with insurers and other third parties regarding client's insurance needs building effective business relationships. Provide technical support to colleagues on request. Maintain effective working relationships with colleagues assisting in achievement of overall company objectives Adhere to FCA regulations and requirements. What's on offer: Comparable and comprehensive salary package & benefits Joint Pension contribution scheme Salary Sacrifice options including dental and healthcare Discounts site for restaurants, cinema, retailers Cycle to work scheme Health & Wellbeing programme Casual dress code in office Performance related bonus Annual leave that rises with length of service Your Experience: Requirement of at least 1+ year general insurance experience either broking or underwriting Ability to handle new business enquiries, renewals and mid term adjustments of insurance policies Good customer service and negotiation skills Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues. Acturis insurance broking software knowledge is an advantage Commitment to progress towards Cert CII Possession of a full driving licence
Sales Advisor - NW7 3LL TuxLux are looking for a Sales Advisor with retail sales experience, working in menswear and tailoring. Tuxlux is an up and coming brand of men s formalwear servicing clients from all over the country. We also work with various production companies supplying formal wear to well-known TV shows. If you have a high interest in fashion and customer service, then this is a great opportunity for you. The Sales Advisor Role: Meet and Greet Clients Provide excellent customer service Maintain professional high standards Advise with fittings and styles Process bookings and transactions Preparing for events inc. weddings, racedays and photoshoots. The Sales Advisor Requirements: Have excellent customer service skills Previous customer service experience required Someone who is dedicated and passionate to succeed in this role. Have a strong interest in fashion and client interactions Able to work weekends A basic familiarity with Social Media would be beneficial but is not essential The Sales Advisor Benefits: Staff Discounts Great location on The Broadway Bonus available when meeting targets
Apr 19, 2024
Full time
Sales Advisor - NW7 3LL TuxLux are looking for a Sales Advisor with retail sales experience, working in menswear and tailoring. Tuxlux is an up and coming brand of men s formalwear servicing clients from all over the country. We also work with various production companies supplying formal wear to well-known TV shows. If you have a high interest in fashion and customer service, then this is a great opportunity for you. The Sales Advisor Role: Meet and Greet Clients Provide excellent customer service Maintain professional high standards Advise with fittings and styles Process bookings and transactions Preparing for events inc. weddings, racedays and photoshoots. The Sales Advisor Requirements: Have excellent customer service skills Previous customer service experience required Someone who is dedicated and passionate to succeed in this role. Have a strong interest in fashion and client interactions Able to work weekends A basic familiarity with Social Media would be beneficial but is not essential The Sales Advisor Benefits: Staff Discounts Great location on The Broadway Bonus available when meeting targets
We are currently seeking a dedicated and experienced Service Supervisor to join our client at one of their prestigious depots near to Kendal. You would be joining a reputable company that supply market leading machinery within the plant hire and related industries. As a Service Supervisor, you will play a crucial role in overseeing the service operations, ensuring the highest standards of customer satisfaction and operational efficiency. Salary of up to £45,000 DOE, with on-site parking, employee discounts and more! Your Responsibilities as the Service Supervisor! As the Service Supervisor, you will predominantly be office based, processing service enquiries, resolving any technical issues, and maintaining customer relationships. Distributing the workload between PDI technicians and yard staff, ensuring all equipment breakdowns are responded to promptly and efficiently, reporting to the service manager. All paperwork and records are filled out correctly. Monitor service quality and implement improvements to enhance customer satisfaction. Dealing with ordering of parts and stock control, upselling after sales services to customers. Requirements: As the service supervisor, you will have had previous experience within the plant hire, fleet, agricultural, HGV, Truck or relatable industries. You will have previously worked as a hire desk controller, hire controller, parts advisor, senior engineer, plant engineer, service supervisor, service manager, after sales supervisor, workshop manager, workshop supervisor, workshop chargehand, workshop team leader, parts person or similar. You must hold a UK driving license due to the location of the role. Benefits for the Service Supervisor! Salary up to £45k DOE! 22 days plus bank holidays. Pension scheme. Private Health scheme. Sick pay program. On site parking. If you are ready for a new challenge and meet the requirements outlined above, we encourage you to apply for this exciting service supervisor opportunity, or for more information, please contact Rachel on (phone number removed) or (url removed)
Apr 19, 2024
Full time
We are currently seeking a dedicated and experienced Service Supervisor to join our client at one of their prestigious depots near to Kendal. You would be joining a reputable company that supply market leading machinery within the plant hire and related industries. As a Service Supervisor, you will play a crucial role in overseeing the service operations, ensuring the highest standards of customer satisfaction and operational efficiency. Salary of up to £45,000 DOE, with on-site parking, employee discounts and more! Your Responsibilities as the Service Supervisor! As the Service Supervisor, you will predominantly be office based, processing service enquiries, resolving any technical issues, and maintaining customer relationships. Distributing the workload between PDI technicians and yard staff, ensuring all equipment breakdowns are responded to promptly and efficiently, reporting to the service manager. All paperwork and records are filled out correctly. Monitor service quality and implement improvements to enhance customer satisfaction. Dealing with ordering of parts and stock control, upselling after sales services to customers. Requirements: As the service supervisor, you will have had previous experience within the plant hire, fleet, agricultural, HGV, Truck or relatable industries. You will have previously worked as a hire desk controller, hire controller, parts advisor, senior engineer, plant engineer, service supervisor, service manager, after sales supervisor, workshop manager, workshop supervisor, workshop chargehand, workshop team leader, parts person or similar. You must hold a UK driving license due to the location of the role. Benefits for the Service Supervisor! Salary up to £45k DOE! 22 days plus bank holidays. Pension scheme. Private Health scheme. Sick pay program. On site parking. If you are ready for a new challenge and meet the requirements outlined above, we encourage you to apply for this exciting service supervisor opportunity, or for more information, please contact Rachel on (phone number removed) or (url removed)
Job Description Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Burton Upon Trent working in our well known Frank Innes estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Established in 1932, Frank Innes are the agent of choice throughout Leicestershire, Nottinghamshire and Derbyshire property markets. We have been placing people and property at the heart of everything we do for centuries. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03448
Apr 19, 2024
Full time
Job Description Uncapped Commission, Career ProgressionWe're looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Burton Upon Trent working in our well known Frank Innes estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as an Estate Agent / Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Estate Agent / Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Established in 1932, Frank Innes are the agent of choice throughout Leicestershire, Nottinghamshire and Derbyshire property markets. We have been placing people and property at the heart of everything we do for centuries. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03448
Partnership Support Officer handle the day to day support of the field Sales teams and National Sales Director. You will be dealing directly with our Sales team and our network of Advisors to enable them to operate more efficiently by aiding implementation of new initiatives throughout the network. To be successful in this role, you will: To provide effective communication and handle day to day operational issues, follow up on any corrective action plans. Development business relationships with accounts and field sales structure. Helping onboarding process for new advisers Responsible for proactive follow up of any current or new initiatives. Maintain contact and agree actions with Regional Sales Directors. Understand central functions and develop relationship with all head office members of staff. Maintain contact with Regional Sales Directors to confirm any feedback and action plans. Full understanding of all key projects including delivery programme providing feedback from proactive call out plans. Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback. Adheres to all company policies and procedures as set by Company and National Sales Director. Maintain Generic knowledge of the financial services industry and knowledge that is deemed necessary. Key understanding of company systems, Platform and Banking. Work closely with product providers and maintain key contacts to assist in any problem solving. Acting in accordance with the requirements of the GDPR To deputise for other members of staff and departments as required by the business. Carry out any ad hoc duties as required by the role Ensure knowledge and understanding in areas of compliance and regulation is maintained as required About You Full training will be provided to ensure you can quickly get up to speed, but to be successful in this role you need to demonstrate: Engaging personality with the ability to build rapport quickly with customers and lenders Professional approach and able to influence at all levels Exceptional communication skills both verbal and written Excellent relationship building skills Confident telephone manner with good objection handling skills Self-motivated with a positive and "can-do" attitude The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure Able to work effectively on own initiative Advanced excel skills
Apr 18, 2024
Full time
Partnership Support Officer handle the day to day support of the field Sales teams and National Sales Director. You will be dealing directly with our Sales team and our network of Advisors to enable them to operate more efficiently by aiding implementation of new initiatives throughout the network. To be successful in this role, you will: To provide effective communication and handle day to day operational issues, follow up on any corrective action plans. Development business relationships with accounts and field sales structure. Helping onboarding process for new advisers Responsible for proactive follow up of any current or new initiatives. Maintain contact and agree actions with Regional Sales Directors. Understand central functions and develop relationship with all head office members of staff. Maintain contact with Regional Sales Directors to confirm any feedback and action plans. Full understanding of all key projects including delivery programme providing feedback from proactive call out plans. Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback. Adheres to all company policies and procedures as set by Company and National Sales Director. Maintain Generic knowledge of the financial services industry and knowledge that is deemed necessary. Key understanding of company systems, Platform and Banking. Work closely with product providers and maintain key contacts to assist in any problem solving. Acting in accordance with the requirements of the GDPR To deputise for other members of staff and departments as required by the business. Carry out any ad hoc duties as required by the role Ensure knowledge and understanding in areas of compliance and regulation is maintained as required About You Full training will be provided to ensure you can quickly get up to speed, but to be successful in this role you need to demonstrate: Engaging personality with the ability to build rapport quickly with customers and lenders Professional approach and able to influence at all levels Exceptional communication skills both verbal and written Excellent relationship building skills Confident telephone manner with good objection handling skills Self-motivated with a positive and "can-do" attitude The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure Able to work effectively on own initiative Advanced excel skills
At Jurni Leasing, we re growing fast. We are one of the UK s largest vehicle leasing brokers with offices across the country. We have access to all vehicle manufacturers and funders, enabling us to provide our customers with any vehicle anywhere, anytime, anyhow. We are looking for smart, talented, fun and committed people who want to work hard and be part of our exciting future. We have new opportunities for Partner Sales Support Administrators to join our sales support team in North Leigh. Our franchise programme has over 40 individual leasing partners and in this role you will provide sales support to our partners in our Head Office in North Leigh. Responsibilities Manage customer accounts, answering any queries and dealing with client enquiries about credit terms, products, prices, and availability on an ongoing basis. Be responsible for the administration of the accounts, liaising with sales consultants to ensure collation of up-to-date information in a timely manner. Process and submit client credit proposals to our finance partners. Produce customer order forms and finance agreements. See orders through to pay out and completion. The candidate will need to create, edit, and update spreadsheets and other business documents and continue to maintain them in an accurate and timely way. Track and manage vehicle due dates, arranging vehicle deliveries and collections. Provide general administrative support as needed. Develop relationships with our existing clients by providing support, information, and guidance. Liaise with the sales team, customers, and dealers. Skills and requirements: Customer focused with excellent communication and interpersonal skills. Highly organised with attention to detail. Good time management. Have good problem solving skills with the ability to work on multiple tasks at once. Be able to build long-lasting and mutually beneficial relationships with their contacts. The candidate will need to be highly systems focused with strong MS Office skills. Have a proactive approach, a willingness to learn and the ability to adapt are essential. Previous experience of working for a vehicle manufacturer or dealer in an administrative or sales support role would be advantageous. What we offer: 25 days annual leave Comprehensive training and personal development Enhanced pension contribution Free parking Cycle to work scheme This role is permanent, full time and based in North Leigh. The salary is £25,000 to £27,000 per annum. If you have experience of working in a dealership or finance broker this role would be ideal for you no weekends or late evenings. People with experience in customer services, service advisor or helpdesk advisors would also be perfect for this role. Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday
Apr 18, 2024
Full time
At Jurni Leasing, we re growing fast. We are one of the UK s largest vehicle leasing brokers with offices across the country. We have access to all vehicle manufacturers and funders, enabling us to provide our customers with any vehicle anywhere, anytime, anyhow. We are looking for smart, talented, fun and committed people who want to work hard and be part of our exciting future. We have new opportunities for Partner Sales Support Administrators to join our sales support team in North Leigh. Our franchise programme has over 40 individual leasing partners and in this role you will provide sales support to our partners in our Head Office in North Leigh. Responsibilities Manage customer accounts, answering any queries and dealing with client enquiries about credit terms, products, prices, and availability on an ongoing basis. Be responsible for the administration of the accounts, liaising with sales consultants to ensure collation of up-to-date information in a timely manner. Process and submit client credit proposals to our finance partners. Produce customer order forms and finance agreements. See orders through to pay out and completion. The candidate will need to create, edit, and update spreadsheets and other business documents and continue to maintain them in an accurate and timely way. Track and manage vehicle due dates, arranging vehicle deliveries and collections. Provide general administrative support as needed. Develop relationships with our existing clients by providing support, information, and guidance. Liaise with the sales team, customers, and dealers. Skills and requirements: Customer focused with excellent communication and interpersonal skills. Highly organised with attention to detail. Good time management. Have good problem solving skills with the ability to work on multiple tasks at once. Be able to build long-lasting and mutually beneficial relationships with their contacts. The candidate will need to be highly systems focused with strong MS Office skills. Have a proactive approach, a willingness to learn and the ability to adapt are essential. Previous experience of working for a vehicle manufacturer or dealer in an administrative or sales support role would be advantageous. What we offer: 25 days annual leave Comprehensive training and personal development Enhanced pension contribution Free parking Cycle to work scheme This role is permanent, full time and based in North Leigh. The salary is £25,000 to £27,000 per annum. If you have experience of working in a dealership or finance broker this role would be ideal for you no weekends or late evenings. People with experience in customer services, service advisor or helpdesk advisors would also be perfect for this role. Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday
Personal Lines Insurance Adviser Location: Bridgewater (On-site) Salary: Negotiable + Benefits We've been looking after our client's personal insurance needs for over 30 years across the South West from our 10+ branches. We invest heavily in training and development of our team and as such can provide you with a career path rather than just another job. The day to day: Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer. Meet and exceed personal sales and/or other relevant targets, contributing towards the team's overall service and sales objectives/KPI's. Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards. Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to. As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives. What's on offer: An environment focused on putting the client first with full support for professional qualifications and career development. A negotiable basic salary + bonus and all the normal benefits (Pension, Holidays etc.) Your experience: Ideally you'll have a solid grounding in looking after Personal Insurance clients covering Home, Motor, Travel requirements - alternatively a background in banking or financial services Working knowledge of insurance broking platforms (we're on Acturis) A well-rounded skill set which includes strong Communication, Negotiation, Sales and stakeholder management skills coupled with an eye for detail around paperwork Experience within the insurance market from either the broking or insurer side
Apr 18, 2024
Full time
Personal Lines Insurance Adviser Location: Bridgewater (On-site) Salary: Negotiable + Benefits We've been looking after our client's personal insurance needs for over 30 years across the South West from our 10+ branches. We invest heavily in training and development of our team and as such can provide you with a career path rather than just another job. The day to day: Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer. Meet and exceed personal sales and/or other relevant targets, contributing towards the team's overall service and sales objectives/KPI's. Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards. Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Higos rules, procedures and policies for risk and compliance are adhered to. As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives. What's on offer: An environment focused on putting the client first with full support for professional qualifications and career development. A negotiable basic salary + bonus and all the normal benefits (Pension, Holidays etc.) Your experience: Ideally you'll have a solid grounding in looking after Personal Insurance clients covering Home, Motor, Travel requirements - alternatively a background in banking or financial services Working knowledge of insurance broking platforms (we're on Acturis) A well-rounded skill set which includes strong Communication, Negotiation, Sales and stakeholder management skills coupled with an eye for detail around paperwork Experience within the insurance market from either the broking or insurer side
Talk Staff Group Limited
Leamington Spa, Warwickshire
We are working with a fantastic legal firm based in Leamington Spa who are looking for a Customer Advisor to join their successful company. You will provide excellent customer service and administration support to the Conveyancing department. To be considered for the role, you ll require the following essentials: Excellent communication skills written and verbal Hold previous experience within a administration role or customer focused environment ideally within the legal sector Work well under pressure and be highly organised Be confident speaking with clients either on the phone or face to face Demonstrate an understanding of sales within the legal sector General computer skills (Outlook, Excel, Word) Reporting to the Client Relationship Manager, you ll be: Liaising with clients via phone and face to face Working within a fast paced environment Updating the CRM system with relevant information Updating the filing system and open/ close files Postal duties including preparing parcels for dispatching General office duties such as filing and photocopying Providing an excellent customer service Salary & Working Hours £23000 per annum p/a DOE Monday Friday 9am 5pm Company pension Employee referral bonus 33 days holiday per year On-site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 18, 2024
Full time
We are working with a fantastic legal firm based in Leamington Spa who are looking for a Customer Advisor to join their successful company. You will provide excellent customer service and administration support to the Conveyancing department. To be considered for the role, you ll require the following essentials: Excellent communication skills written and verbal Hold previous experience within a administration role or customer focused environment ideally within the legal sector Work well under pressure and be highly organised Be confident speaking with clients either on the phone or face to face Demonstrate an understanding of sales within the legal sector General computer skills (Outlook, Excel, Word) Reporting to the Client Relationship Manager, you ll be: Liaising with clients via phone and face to face Working within a fast paced environment Updating the CRM system with relevant information Updating the filing system and open/ close files Postal duties including preparing parcels for dispatching General office duties such as filing and photocopying Providing an excellent customer service Salary & Working Hours £23000 per annum p/a DOE Monday Friday 9am 5pm Company pension Employee referral bonus 33 days holiday per year On-site parking Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
The Big Yellow Self Storage Company
Reading, Berkshire
Role: Part Time Sales Advisor / Location: Reading / Salary: £11.94 hourly rate, plus bonus and benefits / Hours of work: 12 hours per week across 2 days At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Apr 18, 2024
Full time
Role: Part Time Sales Advisor / Location: Reading / Salary: £11.94 hourly rate, plus bonus and benefits / Hours of work: 12 hours per week across 2 days At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Based in Rugby Monday - Friday / 9am - 6pm and 10am to 7pm 23,800 pa plus bonus (OTE between 25-28k) We are recruiting for a thriving organisation that has been established for over 20 years. In the heart of Rugby, this company can offer you a stable career in a busy but supportive environment. As an entry level role, our client does not require specific sales experience - however, you will preferably have some experience dealing with customers and will be comfortable on the phone. Working in a team of 20+, it is a fast-paced environment in which you will be ensuring the customer finds the policy that is the best fit and building a rapport with your client. Your day-to-day activities include: Renewing insurance products and additional products Selecting the appropriate policy for customer Using a bespoke database and CRM Arranging payments on the phone, via bacs or direct debit The ideal candidate: High level of personal organisation Self motivation to achieve (and exceed) monthly targets Ability to work in a high energy, fast-paced environment Exceptional telephone manner and communication style Computer literate Excellent time keeping Ability to follow a call script Benefits of working for this organisation: Matched pension Subsidised BUPA Free parking Subsidised gym membership at Nuffield Health Interested? Please apply below or call (phone number removed) for an informal chat. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.
Apr 18, 2024
Full time
Based in Rugby Monday - Friday / 9am - 6pm and 10am to 7pm 23,800 pa plus bonus (OTE between 25-28k) We are recruiting for a thriving organisation that has been established for over 20 years. In the heart of Rugby, this company can offer you a stable career in a busy but supportive environment. As an entry level role, our client does not require specific sales experience - however, you will preferably have some experience dealing with customers and will be comfortable on the phone. Working in a team of 20+, it is a fast-paced environment in which you will be ensuring the customer finds the policy that is the best fit and building a rapport with your client. Your day-to-day activities include: Renewing insurance products and additional products Selecting the appropriate policy for customer Using a bespoke database and CRM Arranging payments on the phone, via bacs or direct debit The ideal candidate: High level of personal organisation Self motivation to achieve (and exceed) monthly targets Ability to work in a high energy, fast-paced environment Exceptional telephone manner and communication style Computer literate Excellent time keeping Ability to follow a call script Benefits of working for this organisation: Matched pension Subsidised BUPA Free parking Subsidised gym membership at Nuffield Health Interested? Please apply below or call (phone number removed) for an informal chat. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.
Madisons Recruitment on behalf of our client a leading contractor in the UK, is seeking a Sales Advisor to join their dynamic team. As a Sales Advisor, you will play a crucial role in showcasing their exceptional projects and guiding potential purchasers clients through the working process. Hertfordshire based contractor. Responsibilities Assisting in sales activities for designated projects. Supporting communication and administration activities. Updating and maintaining the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information. Communicating with customers. Working cohesively with other departments across the Operating Company such as Construction, Commercial, Cleaning sector. Completing weekly competitor reports. Maintaining the customer hub developments in line with brand and company standards. Complying with the Group Health, Safety, and Environment Policy and ensuring compliance of prospective clients during site visits to minimize incidents and accidents. Requirements Excellent communication skills, both written and verbal A good understanding of Microsoft Package, including Excel and Word Experience within a similar role or delivering sales in a service environment is advantageous Able to build relationships across functions, internally and externally Minimum of 5 GCSE's A-C or above is preferred Full UK Driving Licence is required The Role and Working Conditions Willingness to be flexible regarding day-to-day duties and working hours. Ability to travel to all sales sites, including offices. Benefits £20,000 - £30,000 per annum Holiday, Pension Other company benefits discussed If you are actively searching for a new role and interested in hearing more on the above position, please apply or contact using any of the methods below. Consultant Name: Liam Struwe Landline: (phone number removed) Mobile: (phone number removed) Email: (url removed) INDHP
Apr 18, 2024
Full time
Madisons Recruitment on behalf of our client a leading contractor in the UK, is seeking a Sales Advisor to join their dynamic team. As a Sales Advisor, you will play a crucial role in showcasing their exceptional projects and guiding potential purchasers clients through the working process. Hertfordshire based contractor. Responsibilities Assisting in sales activities for designated projects. Supporting communication and administration activities. Updating and maintaining the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information. Communicating with customers. Working cohesively with other departments across the Operating Company such as Construction, Commercial, Cleaning sector. Completing weekly competitor reports. Maintaining the customer hub developments in line with brand and company standards. Complying with the Group Health, Safety, and Environment Policy and ensuring compliance of prospective clients during site visits to minimize incidents and accidents. Requirements Excellent communication skills, both written and verbal A good understanding of Microsoft Package, including Excel and Word Experience within a similar role or delivering sales in a service environment is advantageous Able to build relationships across functions, internally and externally Minimum of 5 GCSE's A-C or above is preferred Full UK Driving Licence is required The Role and Working Conditions Willingness to be flexible regarding day-to-day duties and working hours. Ability to travel to all sales sites, including offices. Benefits £20,000 - £30,000 per annum Holiday, Pension Other company benefits discussed If you are actively searching for a new role and interested in hearing more on the above position, please apply or contact using any of the methods below. Consultant Name: Liam Struwe Landline: (phone number removed) Mobile: (phone number removed) Email: (url removed) INDHP