Internal Sales Account Manager Are you an established Internals sales/Account Manager ? Worked within a sales role in a fast paced environment? Want to join a company that is on an upwards journey of growth? Major Recruitment are seeking an experienced Internal Sales Account manager to join their team at their Elland, Halifax site. Production on site include some of the UK's best loved names in the UK's fashion industry and we're proud to be working with these award-winning industry leaders who's brands take pride of place across various retail premises across the UK. The Internal Sales Account Manager will be a key team player within the sales team, in this fast-paced environment you will support the management of our clients A Brands. You will be responsible for managing the whole day to day sales and customer service function so you will need to be able to work on your own initiative and have been in a similar role previously mix. The Internal Sales Account Manager will be organised and flexible individual who can proactively ensure we are maximising efficiencies and must prioritise their own workload whilst working in a fast-paced office environment. Key Responsibilities of an Internal Sales Account Manager: Being an ambassador for the brand and first point of contact for customers and our sales agents Being responsible for the whole office day to day sales office function, answering phone calls and responding to e-mail enquiries, accurately imputing incoming orders for the brand, maintaining/updating customer records, producing pick lists and checking sales invoices, all on our bespoke software system and database Handling customer service matters, ensuring matters are addressed or resolved quickly and efficiently. Proactively making calls and sending e-mails to existing or new customers and sales agents, chasing business and advising on new collections, promotions/special offers or clearance Liaising with Designers and Social Media teams to develop sales and marketing strategies and campaigns. Managing the distribution of sales and marketing material and literature to customers and agents Following up on sales leads Producing regular and seasonal sales reports to the Managing Director Passing on feedback from customers and sales agents to the relevant member/s of the team Accurately checking stock levels and relaying information on to customers Organising transportation/logistics with couriers and handling all the relevant paperwork and shipments Assisting with after sales support Attending occasional sales meetings and trade shows What's in for you? Full-time, Permanent Start date: ASAP Location: Elland Hours of work: Monday - Friday 09:00 - 5:00 Skills required to be an Internal Sales Account Manager : Sales Office experience ideally from a similar branded product background Accurate with an attention to detail A proactive, positive and conscientious work ethic Previous branded product knowledge would be desirable, with ability and willingness to pick up and absorb product knowledge quickly Strong commercial acumen, results driven, with the ability to work independently and as part of a team Logical analytical and troubleshooting skills Ability to communicate confidently and effectively at all levels and maintain strong relationships with customers and sales agents A genuine passion and energy for the brands and its products Being an organised record keeper and administrator who follows up on activities If you are interested, please click apply now and one of our recruitment specialists will be in touch. Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward. INDAC
Apr 20, 2024
Full time
Internal Sales Account Manager Are you an established Internals sales/Account Manager ? Worked within a sales role in a fast paced environment? Want to join a company that is on an upwards journey of growth? Major Recruitment are seeking an experienced Internal Sales Account manager to join their team at their Elland, Halifax site. Production on site include some of the UK's best loved names in the UK's fashion industry and we're proud to be working with these award-winning industry leaders who's brands take pride of place across various retail premises across the UK. The Internal Sales Account Manager will be a key team player within the sales team, in this fast-paced environment you will support the management of our clients A Brands. You will be responsible for managing the whole day to day sales and customer service function so you will need to be able to work on your own initiative and have been in a similar role previously mix. The Internal Sales Account Manager will be organised and flexible individual who can proactively ensure we are maximising efficiencies and must prioritise their own workload whilst working in a fast-paced office environment. Key Responsibilities of an Internal Sales Account Manager: Being an ambassador for the brand and first point of contact for customers and our sales agents Being responsible for the whole office day to day sales office function, answering phone calls and responding to e-mail enquiries, accurately imputing incoming orders for the brand, maintaining/updating customer records, producing pick lists and checking sales invoices, all on our bespoke software system and database Handling customer service matters, ensuring matters are addressed or resolved quickly and efficiently. Proactively making calls and sending e-mails to existing or new customers and sales agents, chasing business and advising on new collections, promotions/special offers or clearance Liaising with Designers and Social Media teams to develop sales and marketing strategies and campaigns. Managing the distribution of sales and marketing material and literature to customers and agents Following up on sales leads Producing regular and seasonal sales reports to the Managing Director Passing on feedback from customers and sales agents to the relevant member/s of the team Accurately checking stock levels and relaying information on to customers Organising transportation/logistics with couriers and handling all the relevant paperwork and shipments Assisting with after sales support Attending occasional sales meetings and trade shows What's in for you? Full-time, Permanent Start date: ASAP Location: Elland Hours of work: Monday - Friday 09:00 - 5:00 Skills required to be an Internal Sales Account Manager : Sales Office experience ideally from a similar branded product background Accurate with an attention to detail A proactive, positive and conscientious work ethic Previous branded product knowledge would be desirable, with ability and willingness to pick up and absorb product knowledge quickly Strong commercial acumen, results driven, with the ability to work independently and as part of a team Logical analytical and troubleshooting skills Ability to communicate confidently and effectively at all levels and maintain strong relationships with customers and sales agents A genuine passion and energy for the brands and its products Being an organised record keeper and administrator who follows up on activities If you are interested, please click apply now and one of our recruitment specialists will be in touch. Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward. INDAC
Ref: 587 Role: Head of Marketing Training Salary: £35,000 + Profit Share Bonus Located: Rotherham Benefits: 26 days holiday plus bank holidays, Free parking Christmas shutdown, not taken from holiday entitlement Profit share bonus, Company pension 5% employer contribution, Continued learning and development We are working with Whyy? Change, a reputable training provider based in Rotherham. They are seeking a Head of Marketing Training to join their incredible team. As leader of this function, you will be accountable for all aspects of their accredited Chartered Institute of Marketing (CIM) and short-course training programmes via both the apprenticeship and commercial funding routes. The role: Lead and deliver marketing & communication apprenticeship & commercial training programmes to ensure learners achieve certification on time and in full as determined by independent assessment. Demonstrate coaching, influencing and relationship management at all levels and upskill learners in the latest thinking, tools & techniques of communication. Plan and complete apprenticeship reviews and support learners through to end-point assessment, Work in collaboration with their Business Growth team. You will be required to represent Whyy? externally and be actively involved with progressing the sales pipeline from enquiry to on-boarding. Be a driven leader on their Operations Board, Communication & Innovation working groups. Review existing training programmes and lead the design of new training programmes (Incl. delivery methods, practical simulations and presented materials) in line with the latest awarding body specification and latest industry thinking. Innovate to deliver effective solutions to overcome challenges. Work with business leaders to apply data driven and practical problem-solving solutions. Deliver commercial marketing and communications consultancy and advice to clients to achieve results, A commitment to safeguarding, prevent duties and the promotion of British values through enrichment activities with learners. The successful candidate: Essential: Strong working knowledge of marketing & communication methodologies Ability to apply methodologies in an operational environment. (Incl. Marketing plans, marketing contexts, relevant strategies, executing & analysing data-driven campaigns, STP, customer journey mapping etc.). Ability to teach & coach the methodologies to learners of both technical and non-technical backgrounds. Strong organisational and effective time management skills, Willingness to lead and make best practice and tailored marketing decisions to advance the company vision for the division. Influencing skills to engage stakeholders at all levels, Fluency in the latest communication technologies & the ability to analyse results and communicate insights. Appetite for continuous learning & professional development formally/informally, Be agile, resilient, and accountable. Fit with the culture & live the guiding principles of the business. Emotionally intelligent to support their pastoral role. 5 years experience in marketing, three of which should be at a management level or specialist role, Relevant experience in utilising the digital marketing/communications mindset, methodologies, and toolset. Relevant experience coaching & mentoring learners to achieve a business goal. Qualified to a minimum of CIM Diploma in Professional Marketing (Level 6), Maths & English at level 2 or above. Desirable: Working knowledge of the Chartered Institute of Marketing qualifications Understanding of marketing apprenticeship standards and relevant delivery methods Understand the governance needs of an OFSTED regulated training programme, Working knowledge of safeguarding practice and processes Experience of working within structured training provision (e.g. Apprenticeships) Proven success of implementing the digital marketing/communications methodologies Proven teaching ability at this level, Project Management qualification Level 5 or above qualification in leadership & management, Level 4 CERTIFICATE in Education & Training (CET) or equivalent Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role. Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.
Apr 20, 2024
Full time
Ref: 587 Role: Head of Marketing Training Salary: £35,000 + Profit Share Bonus Located: Rotherham Benefits: 26 days holiday plus bank holidays, Free parking Christmas shutdown, not taken from holiday entitlement Profit share bonus, Company pension 5% employer contribution, Continued learning and development We are working with Whyy? Change, a reputable training provider based in Rotherham. They are seeking a Head of Marketing Training to join their incredible team. As leader of this function, you will be accountable for all aspects of their accredited Chartered Institute of Marketing (CIM) and short-course training programmes via both the apprenticeship and commercial funding routes. The role: Lead and deliver marketing & communication apprenticeship & commercial training programmes to ensure learners achieve certification on time and in full as determined by independent assessment. Demonstrate coaching, influencing and relationship management at all levels and upskill learners in the latest thinking, tools & techniques of communication. Plan and complete apprenticeship reviews and support learners through to end-point assessment, Work in collaboration with their Business Growth team. You will be required to represent Whyy? externally and be actively involved with progressing the sales pipeline from enquiry to on-boarding. Be a driven leader on their Operations Board, Communication & Innovation working groups. Review existing training programmes and lead the design of new training programmes (Incl. delivery methods, practical simulations and presented materials) in line with the latest awarding body specification and latest industry thinking. Innovate to deliver effective solutions to overcome challenges. Work with business leaders to apply data driven and practical problem-solving solutions. Deliver commercial marketing and communications consultancy and advice to clients to achieve results, A commitment to safeguarding, prevent duties and the promotion of British values through enrichment activities with learners. The successful candidate: Essential: Strong working knowledge of marketing & communication methodologies Ability to apply methodologies in an operational environment. (Incl. Marketing plans, marketing contexts, relevant strategies, executing & analysing data-driven campaigns, STP, customer journey mapping etc.). Ability to teach & coach the methodologies to learners of both technical and non-technical backgrounds. Strong organisational and effective time management skills, Willingness to lead and make best practice and tailored marketing decisions to advance the company vision for the division. Influencing skills to engage stakeholders at all levels, Fluency in the latest communication technologies & the ability to analyse results and communicate insights. Appetite for continuous learning & professional development formally/informally, Be agile, resilient, and accountable. Fit with the culture & live the guiding principles of the business. Emotionally intelligent to support their pastoral role. 5 years experience in marketing, three of which should be at a management level or specialist role, Relevant experience in utilising the digital marketing/communications mindset, methodologies, and toolset. Relevant experience coaching & mentoring learners to achieve a business goal. Qualified to a minimum of CIM Diploma in Professional Marketing (Level 6), Maths & English at level 2 or above. Desirable: Working knowledge of the Chartered Institute of Marketing qualifications Understanding of marketing apprenticeship standards and relevant delivery methods Understand the governance needs of an OFSTED regulated training programme, Working knowledge of safeguarding practice and processes Experience of working within structured training provision (e.g. Apprenticeships) Proven success of implementing the digital marketing/communications methodologies Proven teaching ability at this level, Project Management qualification Level 5 or above qualification in leadership & management, Level 4 CERTIFICATE in Education & Training (CET) or equivalent Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role. Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, Reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Apr 20, 2024
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, Reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: 1. Obtaining supplier quotes and uploading onto the internal system for client approval. 2. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
IT Service Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: 55k - 65k + benefits We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service Strategy : Develop and implement a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of IT services, meeting agreed service levels and delivering a high level of customer satisfaction. Continuous Improvement : Drive the continual improvement of IT services and service management processes, using metrics to monitor performance and identify areas for improvement. Stakeholder Management : Build strong relationships with stakeholders at all levels, communicating effectively and managing expectations. Vendor Management : Manage relationships with vendors and third-party providers, ensuring that they deliver value for money and meet their contractual obligations. Risk Management : Identify and manage risks to service delivery, implementing appropriate mitigation strategies and contingency plans. Team Development : Develop the service management team, providing training and mentoring to enhance their skills and capabilities. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Apr 20, 2024
Full time
IT Service Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: 55k - 65k + benefits We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all IT services are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management, change management, and continual service improvement. Service Strategy : Develop and implement a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of IT services, meeting agreed service levels and delivering a high level of customer satisfaction. Continuous Improvement : Drive the continual improvement of IT services and service management processes, using metrics to monitor performance and identify areas for improvement. Stakeholder Management : Build strong relationships with stakeholders at all levels, communicating effectively and managing expectations. Vendor Management : Manage relationships with vendors and third-party providers, ensuring that they deliver value for money and meet their contractual obligations. Risk Management : Identify and manage risks to service delivery, implementing appropriate mitigation strategies and contingency plans. Team Development : Develop the service management team, providing training and mentoring to enhance their skills and capabilities. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Apr 20, 2024
Full time
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 20, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Executive Assistant Are you an experienced Executive Assistant who enjoys supporting senior leaders? We are recruiting for a reputable educational establishment based in Egham who is seeking an Executive Assistant to provide a high level of professional executive and administrative support to the Senior Leadership Team. This role is an office-based role. Key responsibilities for the Executive Assistant: Provide efficient, high quality and confidential business, administrative and executive support to the Vice-Chancellor and Principal's Office. Ensuring the Senior Leadership Team members are in the right place at the right time, with the right papers, and managing office tasks. Assist the Vice-Chancellor and Principal's Office in preparation for meetings/talks/visits, including finding out about events and inputting into presentations/briefings. Manage a complex and busy diary for the Senior Leadership Team Day to day tasks will include the organisation of meetings, booking venues, arranging hospitality, and making travel arrangements (including visa requirements) as necessary. Facilitate and service high level committees as required, taking clear, concise, and accurate minutes and following these up with a high degree of professionalism, clarity and confidentiality. Manage responses to incoming correspondence, phone calls and emails, some of which may be complex and sensitive. Identify priorities and respond appropriately (including drafting responses) or redirect to an appropriate person. Create and maintain accurate electronic (and paper) files with respect to central documentation for the Vice-Chancellor and Principal's Office. Develop and maintain a good working knowledge of relevant University policies and procedures, as well as organisational and committee structures. Ensure any expenditure is managed within a specified budget, and take responsibility for financial administration (requisitions, invoices, receipting, expense claims) ensuring compliance with financial and expense regulations. Executive Assistant Skills and Experience: Experience of providing an effective and comprehensive administrative service at a senior level Good working knowledge of MS Office (including Word, Excel, Power Point and Outlook) and Teams. High level organisational and prioritisation skills Ability to maintain helpful and professional standards in all situations, with demonstrable experience of working effectively under pressure while managing confidential and sensitive issues with tact and diplomacy. Experience of minute taking and report writing as well as excellent diary management skills. Flexibility to work outside normal office hours, if required. Excellent verbal and written communication skills with fluency in both spoken and written English and the ability to adjust these to suit the circumstance. A commitment to professional customer service, with the ability to communicate effectively, building relationships and networks with a wide range of internal and external stakeholders to facilitate this. Pro-active and able to work efficiently and effectively to meet deadlines, pursuing tasks until results are achieved, remaining calm under pressure. Ability to assimilate information, develop a depth of understanding of a wide variety of complex and sensitive issues. If this Executive Assistant role is of interest to you, please click apply or contact Marie Spratley in our Egham office.
Apr 20, 2024
Full time
Executive Assistant Are you an experienced Executive Assistant who enjoys supporting senior leaders? We are recruiting for a reputable educational establishment based in Egham who is seeking an Executive Assistant to provide a high level of professional executive and administrative support to the Senior Leadership Team. This role is an office-based role. Key responsibilities for the Executive Assistant: Provide efficient, high quality and confidential business, administrative and executive support to the Vice-Chancellor and Principal's Office. Ensuring the Senior Leadership Team members are in the right place at the right time, with the right papers, and managing office tasks. Assist the Vice-Chancellor and Principal's Office in preparation for meetings/talks/visits, including finding out about events and inputting into presentations/briefings. Manage a complex and busy diary for the Senior Leadership Team Day to day tasks will include the organisation of meetings, booking venues, arranging hospitality, and making travel arrangements (including visa requirements) as necessary. Facilitate and service high level committees as required, taking clear, concise, and accurate minutes and following these up with a high degree of professionalism, clarity and confidentiality. Manage responses to incoming correspondence, phone calls and emails, some of which may be complex and sensitive. Identify priorities and respond appropriately (including drafting responses) or redirect to an appropriate person. Create and maintain accurate electronic (and paper) files with respect to central documentation for the Vice-Chancellor and Principal's Office. Develop and maintain a good working knowledge of relevant University policies and procedures, as well as organisational and committee structures. Ensure any expenditure is managed within a specified budget, and take responsibility for financial administration (requisitions, invoices, receipting, expense claims) ensuring compliance with financial and expense regulations. Executive Assistant Skills and Experience: Experience of providing an effective and comprehensive administrative service at a senior level Good working knowledge of MS Office (including Word, Excel, Power Point and Outlook) and Teams. High level organisational and prioritisation skills Ability to maintain helpful and professional standards in all situations, with demonstrable experience of working effectively under pressure while managing confidential and sensitive issues with tact and diplomacy. Experience of minute taking and report writing as well as excellent diary management skills. Flexibility to work outside normal office hours, if required. Excellent verbal and written communication skills with fluency in both spoken and written English and the ability to adjust these to suit the circumstance. A commitment to professional customer service, with the ability to communicate effectively, building relationships and networks with a wide range of internal and external stakeholders to facilitate this. Pro-active and able to work efficiently and effectively to meet deadlines, pursuing tasks until results are achieved, remaining calm under pressure. Ability to assimilate information, develop a depth of understanding of a wide variety of complex and sensitive issues. If this Executive Assistant role is of interest to you, please click apply or contact Marie Spratley in our Egham office.
Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Performance Analyst Overview of the role Tracks and reports on both the internal performance of Cargo IT and the external performance of our Managed Service Providers (MSPs) Internal focus on metrics that support and drive continuous improvement across the Cargo IT organisation (including project/delivery, service and transformation) External/MSP focus on metrics driving increased quality of deliverables Strong alignment across the Cargo IT organisation on improved ways of working People/Relationship Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships. Governance Member/Invitee of the following Teams & Boards: IAG Cargo IT Project and Vendor Management Office IAG Cargo CDIO Team What you'll do: Working in partnership with IAG Cargo IT and the business to: Understand evolving business needs and technology capabilities that impact IAG Cargo IT: work closely with the IAG Cargo IT Senior Leadership Team (SLT) and their teams to understand, business plans, resource budgets and forecasts. Design, build and run timely, effective, and insightful reporting that adds and drives value. Maintain a strong awareness of IT best practice and trends, identifying opportunities for innovation and business change. Relationship management to successfully manage key stakeholders, considering their levels of influence and key drivers. Support the IAG Cargo IT governance model: collecting, preparing and analysing data for governance meetings, supporting or chairing meetings; collating minutes and follow up actions. Perform ad-hoc data requests for senior stakeholders where required. Deliver on a number of projects, the breadth and complexity of which will vary depending on experience. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities. What you'll bring to IAG Cargo: Analytical and logical, with attention to detail - Comfortable handling large and complex data sets and exploiting and presenting them effectively. Skills to present data and insights in a compelling and professional way that drives quality conversations. A flexible and agile mindset, with the ability to adapt to changing priorities. Understanding of financial planning processes. Effective senior stakeholder management, balancing and finding compromises between opposing views and opinions. Extracting requirements from business stakeholders and documenting them in a succinct manner. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation. Demonstrable hands-on experience of using the following tools: Adobe Analytics, SQL, PowerBI, Tableau, Business Objects, Excel. Fluent written and spoken English. Your experience: Demonstratable experience in analysing and presenting complex data to senior stakeholders. Experience of successfully completing and influencing complex analytical assignments, ideally within a technology environment. Working in large and complex organisations, with diverse stakeholder groups Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Performance Analyst, please use the 'apply now' function.
Apr 20, 2024
Full time
Looking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo brand of International Airlines Group, you'll work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling. As well as helping to keep the world's economies turning, we believe in building a great place for our colleagues to work. Our people are determined, curious, collaborative and take huge pride in everything they do. The role: Performance Analyst Overview of the role Tracks and reports on both the internal performance of Cargo IT and the external performance of our Managed Service Providers (MSPs) Internal focus on metrics that support and drive continuous improvement across the Cargo IT organisation (including project/delivery, service and transformation) External/MSP focus on metrics driving increased quality of deliverables Strong alignment across the Cargo IT organisation on improved ways of working People/Relationship Build, develop and maintain sustainable & respectful stakeholder and wider business, cross-IT and external partner relationships. Governance Member/Invitee of the following Teams & Boards: IAG Cargo IT Project and Vendor Management Office IAG Cargo CDIO Team What you'll do: Working in partnership with IAG Cargo IT and the business to: Understand evolving business needs and technology capabilities that impact IAG Cargo IT: work closely with the IAG Cargo IT Senior Leadership Team (SLT) and their teams to understand, business plans, resource budgets and forecasts. Design, build and run timely, effective, and insightful reporting that adds and drives value. Maintain a strong awareness of IT best practice and trends, identifying opportunities for innovation and business change. Relationship management to successfully manage key stakeholders, considering their levels of influence and key drivers. Support the IAG Cargo IT governance model: collecting, preparing and analysing data for governance meetings, supporting or chairing meetings; collating minutes and follow up actions. Perform ad-hoc data requests for senior stakeholders where required. Deliver on a number of projects, the breadth and complexity of which will vary depending on experience. This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities. What you'll bring to IAG Cargo: Analytical and logical, with attention to detail - Comfortable handling large and complex data sets and exploiting and presenting them effectively. Skills to present data and insights in a compelling and professional way that drives quality conversations. A flexible and agile mindset, with the ability to adapt to changing priorities. Understanding of financial planning processes. Effective senior stakeholder management, balancing and finding compromises between opposing views and opinions. Extracting requirements from business stakeholders and documenting them in a succinct manner. Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation. Demonstrable hands-on experience of using the following tools: Adobe Analytics, SQL, PowerBI, Tableau, Business Objects, Excel. Fluent written and spoken English. Your experience: Demonstratable experience in analysing and presenting complex data to senior stakeholders. Experience of successfully completing and influencing complex analytical assignments, ideally within a technology environment. Working in large and complex organisations, with diverse stakeholder groups Experience of operating across multiple countries and cultures is desirable, but not essential. What we offer: Wherever you work within IAG Cargo, you'll play a part in connecting people and countries and join a diverse and inclusive business that's making a difference to the future of aviation. Colleagues working for IAG Cargo: Benefit from attractive and competitive rewards aligned to the local market and role. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Work with diverse colleagues in a business that truly values inclusion and diversity. Are valued for their ideas and opinions. Benefit from opportunities for development and progression. Are able to support communities across the world, and close to home. Work in an environment in which safety and wellbeing are paramount. Equity, Diversity and Inclusion Our recruitment procedures positively support our equity, diversity, and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. Please advise us if you require any reasonable adjustments to take part in the recruitment process so we're able to remove any barriers that may present themselves. To apply for the position of Performance Analyst, please use the 'apply now' function.
About Us We are committed to improving our services for the children and families we support in West Sussex. In May 2023 Ofsted Inspectors praised West Sussex County Council's Children's Services for its 'relentless approach to improving practice,' giving the service an overall rating of 'requires improvement', with 'good' judgements for children in care and leadership and management. The judgements on children needing help and protection and children leaving care are they 'require improvement to be good'. Inspectors recognised the 'strong, determined and cohesive leadership team' who have made significant improvements since 2019 and their commitment and focus to make further improvements. The Opportunity Salary: £24,294 to £24,702 per annum (for the part time role £19,678 - £20,008 pro rata per annum) Contract Type: Permanent Working Pattern: Full Time - 37 hours and Part time - 29.97 hours Location: Based in Worthing Reporting to a Team Leader, you will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives. You will be responsible for delivering a range of administrative tasks to a high standard of quality within agreed timescales. These are likely to include tasks such as data entry, filing, arranging meetings and sending agendas, collating information, updating spreadsheets, ordering stationery, processing applications and updating council IT systems. Some of these opportunities will also include tasks such as note taking at complex (often sensitive and / or confidential) meetings, arranging large scale events and meetings, co-ordinating statutory panels, collating and presenting information in a clear format, preparing reports and agendas, producing accurate meeting minutes and spreadsheets, and updating council IT systems in order to support service delivery. Experience and Skills You'll be a great team player who can build and maintain good working relationships and who can communicate well in English, both verbally and in writing. You will be organised, able to prioritise work and deliver on deadlines. With your focus on accuracy and attention to detail you will have strong core administrative / office skills. Being both adaptable and flexible, you will enjoy the challenge this role will give you to meet service needs, where you will be able to work well in changing situations and embrace new ways of working positively and effectively. For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the relevant Job Description attached. Rewards and Benefits As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. Upon joining us you will have access to a range of benefits including: For a full list this can be found at our Rewards and Benefits page. Further Information The reference number for this role is CAFHE05114 . To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please indicate which opportunities and locations you would like to be considered for. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
Apr 20, 2024
Full time
About Us We are committed to improving our services for the children and families we support in West Sussex. In May 2023 Ofsted Inspectors praised West Sussex County Council's Children's Services for its 'relentless approach to improving practice,' giving the service an overall rating of 'requires improvement', with 'good' judgements for children in care and leadership and management. The judgements on children needing help and protection and children leaving care are they 'require improvement to be good'. Inspectors recognised the 'strong, determined and cohesive leadership team' who have made significant improvements since 2019 and their commitment and focus to make further improvements. The Opportunity Salary: £24,294 to £24,702 per annum (for the part time role £19,678 - £20,008 pro rata per annum) Contract Type: Permanent Working Pattern: Full Time - 37 hours and Part time - 29.97 hours Location: Based in Worthing Reporting to a Team Leader, you will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives. You will be responsible for delivering a range of administrative tasks to a high standard of quality within agreed timescales. These are likely to include tasks such as data entry, filing, arranging meetings and sending agendas, collating information, updating spreadsheets, ordering stationery, processing applications and updating council IT systems. Some of these opportunities will also include tasks such as note taking at complex (often sensitive and / or confidential) meetings, arranging large scale events and meetings, co-ordinating statutory panels, collating and presenting information in a clear format, preparing reports and agendas, producing accurate meeting minutes and spreadsheets, and updating council IT systems in order to support service delivery. Experience and Skills You'll be a great team player who can build and maintain good working relationships and who can communicate well in English, both verbally and in writing. You will be organised, able to prioritise work and deliver on deadlines. With your focus on accuracy and attention to detail you will have strong core administrative / office skills. Being both adaptable and flexible, you will enjoy the challenge this role will give you to meet service needs, where you will be able to work well in changing situations and embrace new ways of working positively and effectively. For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the relevant Job Description attached. Rewards and Benefits As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. Upon joining us you will have access to a range of benefits including: For a full list this can be found at our Rewards and Benefits page. Further Information The reference number for this role is CAFHE05114 . To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please indicate which opportunities and locations you would like to be considered for. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
We are looking for an experienced Operations Manager to join our team. The ideal candidate will have a proven track record of managing and leading teams in the FM industry. You will be responsible for overseeing the day-to-day operations of our facilities, ensuring that they are running smoothly and efficiently. You will be responsible for root cause analysis and have the ability to develop the solutions to address any issues. This involves identifying the areas for improvement and implementing changes to improve efficiency, quality, and customer satisfaction. It is essential the Operations Manager has previous management experience, knowledge of organisational effectiveness and operations management, experience in budgeting and forecasting, an understanding of business and financial principles and have excellent communication and organisational skills. Requirements: Proven experience as an Operations Manager in the FM industry.Excellent leadership and management skills.Strong communication and interpersonal skills.Knowledge of health and safety regulations.Ability to manage budgets and control costs.Degree in Facilities Management or a related field. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 20, 2024
Full time
We are looking for an experienced Operations Manager to join our team. The ideal candidate will have a proven track record of managing and leading teams in the FM industry. You will be responsible for overseeing the day-to-day operations of our facilities, ensuring that they are running smoothly and efficiently. You will be responsible for root cause analysis and have the ability to develop the solutions to address any issues. This involves identifying the areas for improvement and implementing changes to improve efficiency, quality, and customer satisfaction. It is essential the Operations Manager has previous management experience, knowledge of organisational effectiveness and operations management, experience in budgeting and forecasting, an understanding of business and financial principles and have excellent communication and organisational skills. Requirements: Proven experience as an Operations Manager in the FM industry.Excellent leadership and management skills.Strong communication and interpersonal skills.Knowledge of health and safety regulations.Ability to manage budgets and control costs.Degree in Facilities Management or a related field. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.1 million vehicles across 95 countries, we're committed to every journey our team members, partners, customers and neighbours make. Join us, and we'll invest in yours. After an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, included in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted.
Apr 20, 2024
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.1 million vehicles across 95 countries, we're committed to every journey our team members, partners, customers and neighbours make. Join us, and we'll invest in yours. After an initial virtual classroom-based orientation session, you'll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That's because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you'll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall's index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, included in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC. Enterprise is also still family-owned - our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. Responsibilities As a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You'll gain responsibility for developing new business and maintaining current relationships. You'll be responsible for understanding cost control, reading your branch's P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You'll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you'll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we'll reward your development with pay increases and opportunities for continued promotions. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted.
Pattinson Estate Agents is a renowned and established real estate agency with a network of 26 branches across North East. With a focus on delivering exceptional service and results to our clients, we specialise in sales, lettings, auctions, commercial property, conveyancing and financial services. We pride ourselves on our commitment to professionalism, integrity, and innovation. As the Head of Residential, you will play a pivotal role in driving the success and growth of our residential business across our extensive branch network. You will be responsible for overseeing and optimising sales, lettings, auctions, conveyancing and financial services within the residential sector. This role requires an experienced and dynamic individual who can lead, motivate, and empower our residential teams to achieve outstanding results. Key Responsibilities: 1. Strategic Leadership: Develop and execute strategic company plans to drive sales, lettings, auctions, conveyancing and financial services growth aligned with the company's objectives. 2. Team Management: Lead, mentor train / coach, and manage a team of residential professionals across the branch network, providing guidance, support, and training to maximise their potential and performance. 3. Recruitment: Able to comfortably recruit to ensure all branches are adequately staffed. 4. Performance Optimisation: Implement effective processes, systems, and KPIs to monitor and enhance the performance of residential sales, lettings, auction referrals, conveyancing and financial services activities. 5. Client Relationship Management: Foster and maintain strong relationships with clients, ensuring their needs are understood and met while delivering exceptional customer service and satisfaction. 6. Collaboration: Collaborate closely with other department heads and stakeholders to ensure seamless coordination and integration of residential services with other areas of the business. 7. Compliance and Risk Management: Ensure compliance with industry regulations, company policies, and best practices, while effectively managing risks associated with residential operations. 8. Reporting and Analysis: Prepare regular reports and analysis on key performance metrics, market trends, and opportunities to inform decision making and drive continuous improvement. Requirements: • Proven track record of success in a senior leadership role within the property industry, preferably with a minimum of 5 years experience in residential sales, lettings and auction. • Strong leadership, management, and interpersonal skills with the ability to inspire and motivate teams to achieve goals and objectives. • Excellent strategic thinking, planning, and execution capabilities, with a results-oriented mindset and a focus on driving business growth and profitability. • Exceptional communication, negotiation, and relationship-building skills, with the ability to interact effectively with clients, colleagues, and stakeholders at all levels. • Sound knowledge of property market dynamics, trends, and regulatory requirements, with the ability to anticipate and respond effectively to changes and challenges. • Analytical mindset with proficiency in data analysis, reporting tools, and technology platforms to support informed decision-making and performance optimisation.
Apr 20, 2024
Full time
Pattinson Estate Agents is a renowned and established real estate agency with a network of 26 branches across North East. With a focus on delivering exceptional service and results to our clients, we specialise in sales, lettings, auctions, commercial property, conveyancing and financial services. We pride ourselves on our commitment to professionalism, integrity, and innovation. As the Head of Residential, you will play a pivotal role in driving the success and growth of our residential business across our extensive branch network. You will be responsible for overseeing and optimising sales, lettings, auctions, conveyancing and financial services within the residential sector. This role requires an experienced and dynamic individual who can lead, motivate, and empower our residential teams to achieve outstanding results. Key Responsibilities: 1. Strategic Leadership: Develop and execute strategic company plans to drive sales, lettings, auctions, conveyancing and financial services growth aligned with the company's objectives. 2. Team Management: Lead, mentor train / coach, and manage a team of residential professionals across the branch network, providing guidance, support, and training to maximise their potential and performance. 3. Recruitment: Able to comfortably recruit to ensure all branches are adequately staffed. 4. Performance Optimisation: Implement effective processes, systems, and KPIs to monitor and enhance the performance of residential sales, lettings, auction referrals, conveyancing and financial services activities. 5. Client Relationship Management: Foster and maintain strong relationships with clients, ensuring their needs are understood and met while delivering exceptional customer service and satisfaction. 6. Collaboration: Collaborate closely with other department heads and stakeholders to ensure seamless coordination and integration of residential services with other areas of the business. 7. Compliance and Risk Management: Ensure compliance with industry regulations, company policies, and best practices, while effectively managing risks associated with residential operations. 8. Reporting and Analysis: Prepare regular reports and analysis on key performance metrics, market trends, and opportunities to inform decision making and drive continuous improvement. Requirements: • Proven track record of success in a senior leadership role within the property industry, preferably with a minimum of 5 years experience in residential sales, lettings and auction. • Strong leadership, management, and interpersonal skills with the ability to inspire and motivate teams to achieve goals and objectives. • Excellent strategic thinking, planning, and execution capabilities, with a results-oriented mindset and a focus on driving business growth and profitability. • Exceptional communication, negotiation, and relationship-building skills, with the ability to interact effectively with clients, colleagues, and stakeholders at all levels. • Sound knowledge of property market dynamics, trends, and regulatory requirements, with the ability to anticipate and respond effectively to changes and challenges. • Analytical mindset with proficiency in data analysis, reporting tools, and technology platforms to support informed decision-making and performance optimisation.
About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. Join today and build progress with us. The Opportunity With a newly appointed MD, who has a track record of innovation and commercial growth within Aggregate Industries UK, this is the perfect time to join us as a General Manager and be part of a team that's redefining the aggregates industry. We are offering more than just a job - we're on a mission to create a sustainable, innovative, and diverse future by changing the way we approach the market and investing in a circular economy and digitalisation. You will help us pave the way for progress and excellence in the Aggregates market, and contribute to a greener world and a more inclusive workplace. Elevate your career with us, where every day brings new opportunities to make a positive impact. The role As our Overseas General Manager, you will have full responsibility for the operating profit, sales, operations and safety of the business operations for our site in Glensanda where we ship from to other sites across the UK, EU and internationally.You will report directly to the Regional Director and lead and manage 3 direct reportsacross the UK in a range of disciplines, including commercial, operational, technical and business improvement, and have overall responsibility for 263 FTE. You will have the autonomy and accountability to effectively manage your own business and identify ways to increase profitability. You understand the importance of developing high performing teams and adopt an inclusive mindset when it comes to talent. Knowledge of lean manufacturing principles and the ability to apply them in different contexts is highly beneficial for this role. You don't have to be based in Scotland orfrom our industry to be considered, in fact we welcome interest from high performing leaders across the UK andoutside of the industry that want to build and execute a winning commercial strategy in an operational business. Benefits £competitive salary + bonus Company Car or Cash Allowance Private Medical Insurance 25 days holiday Attractive pension & Life Assurance Scheme We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.
Apr 20, 2024
Full time
About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. Join today and build progress with us. The Opportunity With a newly appointed MD, who has a track record of innovation and commercial growth within Aggregate Industries UK, this is the perfect time to join us as a General Manager and be part of a team that's redefining the aggregates industry. We are offering more than just a job - we're on a mission to create a sustainable, innovative, and diverse future by changing the way we approach the market and investing in a circular economy and digitalisation. You will help us pave the way for progress and excellence in the Aggregates market, and contribute to a greener world and a more inclusive workplace. Elevate your career with us, where every day brings new opportunities to make a positive impact. The role As our Overseas General Manager, you will have full responsibility for the operating profit, sales, operations and safety of the business operations for our site in Glensanda where we ship from to other sites across the UK, EU and internationally.You will report directly to the Regional Director and lead and manage 3 direct reportsacross the UK in a range of disciplines, including commercial, operational, technical and business improvement, and have overall responsibility for 263 FTE. You will have the autonomy and accountability to effectively manage your own business and identify ways to increase profitability. You understand the importance of developing high performing teams and adopt an inclusive mindset when it comes to talent. Knowledge of lean manufacturing principles and the ability to apply them in different contexts is highly beneficial for this role. You don't have to be based in Scotland orfrom our industry to be considered, in fact we welcome interest from high performing leaders across the UK andoutside of the industry that want to build and execute a winning commercial strategy in an operational business. Benefits £competitive salary + bonus Company Car or Cash Allowance Private Medical Insurance 25 days holiday Attractive pension & Life Assurance Scheme We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Please note that this role will be be based in either our Wigton, Cockermouth or Maryport stores (TBC) Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 20, 2024
Full time
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Please note that this role will be be based in either our Wigton, Cockermouth or Maryport stores (TBC) Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
If you are an enthusiastic Head Registered Veterinary Nurse or RVN ready to take the next step in their career, looking to join a warm and friendly team then we would love to hear from you! Here at our practice in central London, we are looking to recruit a Head Registered Veterinary Nurse. We are a locally owned practice with the support of a larger organisation, our clients love us and we think you will too! About us: Our great location means we benefit from a good variety of cases and a wonderful loyal client base. You will be joining our friendly team made up of 4.5 Vets, 3 RVN's, 2 SVN's, 1 VCA and 5 receptionists. Our practice benefits from approximately 60% of insured clients. Our well-equipped, busy practice is purpose built to industry leading standards. About you: You will help with the daily running of the practice to ensure a high standard care for Patients and Clients. Nurses are the heart of our practice and perform an integral clinical role in caring for our patients. You must be comfortable with leading by example, have great communication and organisation skills and take pride in working to a high standard. You will have an interest in and want to learn about, the practice as a business, as well as how to motivate a team to achieve their personal and practice goals. Ideally you will have experience in a Head Nurse role, managing a team and enjoy coaching and mentoring nurses and student nurses. Key to your success will be your ability to embrace all aspects of the Veterinary Nurse role, delivering excellent patient and client care. You will be a strong team leader and will take full responsibility for the day-to-day operations in the practice. About the Role: This role is Full Time with just 1 in 4 weekends working Saturday 9am-6pm and Sunday 11am-5pm with no OOHs. Conducting treatments to include Veterinary Surgeons Act 1966 Schedule 3 procedures e.g. injections, medication, fluid therapy, dressing and first aid as directed. Taking X-rays and assisting with other diagnostic procedures. Anaesthesia, assisting the veterinary surgeon with surgeries and post-operative care. Nursing of in-patients; including some intensive care, pain scoring and ensuring appropriate enrichment regimes for longer stay patients. You will manage and implement HR policies for each of the valued colleagues. Triaging patients for the attention of the veterinary surgeon. Dispensing drugs in accordance with professional guidelines and surgery rules and maintaining up to date and accurate clinical records. A dedicated reception team are employed at the surgery but excellent customer service skills are required for dealing with client queries and performing nurse consultations. You will work closely with the JVP and other senior members of staff to ensure the best possible day to day running of the practice and will proactively contribute to the continued development and success of the practice and team. Benefits: By joining us you will be part of a dynamic team dedicated to providing superb standards of client and animal care. We offer a supportive and friendly working environment together with career development opportunities and an excellent package and benefits that includes: competitive salary of up to £36,500 for the right candidate (dependent on experience) CPD allowance and exclusive company discounts and rewards
Apr 20, 2024
Full time
If you are an enthusiastic Head Registered Veterinary Nurse or RVN ready to take the next step in their career, looking to join a warm and friendly team then we would love to hear from you! Here at our practice in central London, we are looking to recruit a Head Registered Veterinary Nurse. We are a locally owned practice with the support of a larger organisation, our clients love us and we think you will too! About us: Our great location means we benefit from a good variety of cases and a wonderful loyal client base. You will be joining our friendly team made up of 4.5 Vets, 3 RVN's, 2 SVN's, 1 VCA and 5 receptionists. Our practice benefits from approximately 60% of insured clients. Our well-equipped, busy practice is purpose built to industry leading standards. About you: You will help with the daily running of the practice to ensure a high standard care for Patients and Clients. Nurses are the heart of our practice and perform an integral clinical role in caring for our patients. You must be comfortable with leading by example, have great communication and organisation skills and take pride in working to a high standard. You will have an interest in and want to learn about, the practice as a business, as well as how to motivate a team to achieve their personal and practice goals. Ideally you will have experience in a Head Nurse role, managing a team and enjoy coaching and mentoring nurses and student nurses. Key to your success will be your ability to embrace all aspects of the Veterinary Nurse role, delivering excellent patient and client care. You will be a strong team leader and will take full responsibility for the day-to-day operations in the practice. About the Role: This role is Full Time with just 1 in 4 weekends working Saturday 9am-6pm and Sunday 11am-5pm with no OOHs. Conducting treatments to include Veterinary Surgeons Act 1966 Schedule 3 procedures e.g. injections, medication, fluid therapy, dressing and first aid as directed. Taking X-rays and assisting with other diagnostic procedures. Anaesthesia, assisting the veterinary surgeon with surgeries and post-operative care. Nursing of in-patients; including some intensive care, pain scoring and ensuring appropriate enrichment regimes for longer stay patients. You will manage and implement HR policies for each of the valued colleagues. Triaging patients for the attention of the veterinary surgeon. Dispensing drugs in accordance with professional guidelines and surgery rules and maintaining up to date and accurate clinical records. A dedicated reception team are employed at the surgery but excellent customer service skills are required for dealing with client queries and performing nurse consultations. You will work closely with the JVP and other senior members of staff to ensure the best possible day to day running of the practice and will proactively contribute to the continued development and success of the practice and team. Benefits: By joining us you will be part of a dynamic team dedicated to providing superb standards of client and animal care. We offer a supportive and friendly working environment together with career development opportunities and an excellent package and benefits that includes: competitive salary of up to £36,500 for the right candidate (dependent on experience) CPD allowance and exclusive company discounts and rewards
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 20, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our software team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and to help us to manage our exciting upcoming projects. Are you ready for your next mission? If so, we d love to hear from you Role Info: Senior Project Manager Remote Working with Occasional Travel to Ellesmere Port Office-Based Minimum as Required Competitive Market Salary Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with ability to work flexible hours. Operational Hours 8am 7pm. Reporting to: Professional Services Director Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Software Project Delivery, Team Leadership, Project Management, Stakeholder Management, Problem Solving, Risk Management. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience overseeing Software Implementation Projects? We are looking for a passionate and experienced senior project manager to oversee end-to-end software implementations and ensure the successful delivery of complex projects within predefined budgetary, timeline, and quality parameters while fostering strong collaboration with customer stakeholders. Additionally, this role entails continuous improvement efforts to enhance project delivery processes and outcomes, ultimately aiming to deliver high-quality software solutions that meet or exceed customer requirements and expectations. Where you ll add value: + Developing detailed project plans + Create and manage project budgets + Defining project scope, objectives, and deliverables in collaboration with stakeholders + Identifying project resource requirements + Developing project schedules and timelines + Identifying potential risks and issues that may impact project delivery + Acting as the primary point of contact for customer and internal stakeholders + Implementing quality assurance processes to ensure that deliverables meet the required standards + Facilitating the management of change requests + Identifying and resolving issues and conflicts that arise during the project + Providing leadership and direction to project team members About you: + Proven track record of successfully managing end-to-end software implementation projects + Prior experience interacting with customers and managing client relationships + Hold a Project Management Certification such as PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified ScrumMaster) is beneficial but not essential + Excellent demonstrated leadership skills + Strong analytical and problem-solving skills + Proficiency in assessing and mitigating project risks What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
MunichRe is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions. As a Senior Solutions Architect you will design end-to-end solutions for London market specialty insurance companies, that ensure consistency with specified requirements agreed with customers, while integrating with existing systems, adhering to industry best practices, and following Munich Re Architecture standards and patterns. In this role, you will enable and guide the design and development of integrated solutions in large and complex projects, often with a global scope. You will be responsible for taking ownership of an entire Technology Landscape supporting an end to end insurance value chain, and co-ordinate various activities with multiple IT and Business stakeholders. Lead Solution architect for London Market Specialty Insurance Companies (Great Lakes and MR Specialty Group) consulting on and designing technology solutions as a core team member of the Global Specialty Solution architecture practice. Close collaboration with business architects and change teams during the inception and development of architecture and product requirements, including with executive stakeholders. Design and implement technology solutions and mapping of customer requirements to systems/technical requirements to ensure alignment with the Global Specialty insurance Target architecture and technology roadmaps. Accountability for detailed component specifications and translating these into detailed designs for implementation. Engaging with and providing technical oversight of the work of analysts and software developers, to provide technical expertise and guidance. Guiding solutions through the appointed Architecture Review Board and Solution Design Forum, ensure production of artifacts necessary to meet our architectural governance processes. Achieve the balance between functional, service quality and systems management requirements. Oversee the adherence to appropriate standards (performance, monitor capability, audit acceptability, secure environment). Support the strategic direction of technology investments to help develop the enterprise architecture and maximizing the return on technology investments Proficiency in data modeling, data integration, and data analytics, as data is a crucial aspect of insurance operations. Design business solutions that compliment and support our data strategy throughout the Technology landscape. Your profile Preferably a University degree in Computer engineering / IT or similar qualification Experience in delivery of IT solutions in the specialty insurance industry, preferably London markets Experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Proven experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Insurance Domain Knowledge: A solid understanding of the insurance industry, particularly the unique aspects and complexities of the Lloyd's London Market, including insurance underwriting, claims processing, risk management, and regulatory requirements. Ability to understand and interpret Business Requirements and convert them into Technology implementation specifications for the development and integrations teams to follow; thus, solving business programs using Technology platforms and tools available within our environment. Strong focus on delivery and execution IT Architecture and Systems: Strong knowledge of IT architecture principles, enterprise architecture frameworks, and various technology platforms. Familiarity with core insurance systems like policy administration, claims management, reinsurance, and reporting systems used in the insurance industry. Strong knowledge of cloud-based solutions and emerging technologies in the insurance industry. Understanding how these technologies can be applied to improve processes and enhance customer experiences. Familiarity with insurance regulatory requirements in the London Market and other relevant jurisdictions. Excellent communication and interpersonal skills to effectively engage with various stakeholders, including business users, IT teams, vendors, and senior management. The ability to translate technical concepts to non-technical stakeholders is essential. The ability to lead and inspire a team of architects and technical professionals, providing direction, guidance, and mentorship. Strong communication and presentation skills to articulate technical concepts and solutions to non-technical stakeholders and senior management. Thought leadership - able to monitor market trends and to guide creative thinking on future technology capabilities which will help increase the business value of Munich Re. The ability to foster collaboration and teamwork among cross-functional teams, breaking down silos and encouraging knowledge sharing. A willingness to mentor and coach junior architects and team members, fostering a culture of continuous learning and improvement. About us As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk, we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. Sounds like you? Push boundaries with us and be part of Munich Re. Our employees are our greatest strength. That's why we offer them a wide range of benefits. You can find some examples below. For more insights about working at Munich Re please click here . Unlock your potential Professional Training & Certification: We accompany you in building up your professional profile by supporting with customized professional training and certification opportunities. Diversity, Equity & Inclusion: We embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better. Continuous Learning: We believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth. Career Mobility: We actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.
Apr 20, 2024
Full time
MunichRe is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions. As a Senior Solutions Architect you will design end-to-end solutions for London market specialty insurance companies, that ensure consistency with specified requirements agreed with customers, while integrating with existing systems, adhering to industry best practices, and following Munich Re Architecture standards and patterns. In this role, you will enable and guide the design and development of integrated solutions in large and complex projects, often with a global scope. You will be responsible for taking ownership of an entire Technology Landscape supporting an end to end insurance value chain, and co-ordinate various activities with multiple IT and Business stakeholders. Lead Solution architect for London Market Specialty Insurance Companies (Great Lakes and MR Specialty Group) consulting on and designing technology solutions as a core team member of the Global Specialty Solution architecture practice. Close collaboration with business architects and change teams during the inception and development of architecture and product requirements, including with executive stakeholders. Design and implement technology solutions and mapping of customer requirements to systems/technical requirements to ensure alignment with the Global Specialty insurance Target architecture and technology roadmaps. Accountability for detailed component specifications and translating these into detailed designs for implementation. Engaging with and providing technical oversight of the work of analysts and software developers, to provide technical expertise and guidance. Guiding solutions through the appointed Architecture Review Board and Solution Design Forum, ensure production of artifacts necessary to meet our architectural governance processes. Achieve the balance between functional, service quality and systems management requirements. Oversee the adherence to appropriate standards (performance, monitor capability, audit acceptability, secure environment). Support the strategic direction of technology investments to help develop the enterprise architecture and maximizing the return on technology investments Proficiency in data modeling, data integration, and data analytics, as data is a crucial aspect of insurance operations. Design business solutions that compliment and support our data strategy throughout the Technology landscape. Your profile Preferably a University degree in Computer engineering / IT or similar qualification Experience in delivery of IT solutions in the specialty insurance industry, preferably London markets Experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Proven experience in designing and developing solutions (Solution Development life cycles, and the application of IT risk & security considerations) Insurance Domain Knowledge: A solid understanding of the insurance industry, particularly the unique aspects and complexities of the Lloyd's London Market, including insurance underwriting, claims processing, risk management, and regulatory requirements. Ability to understand and interpret Business Requirements and convert them into Technology implementation specifications for the development and integrations teams to follow; thus, solving business programs using Technology platforms and tools available within our environment. Strong focus on delivery and execution IT Architecture and Systems: Strong knowledge of IT architecture principles, enterprise architecture frameworks, and various technology platforms. Familiarity with core insurance systems like policy administration, claims management, reinsurance, and reporting systems used in the insurance industry. Strong knowledge of cloud-based solutions and emerging technologies in the insurance industry. Understanding how these technologies can be applied to improve processes and enhance customer experiences. Familiarity with insurance regulatory requirements in the London Market and other relevant jurisdictions. Excellent communication and interpersonal skills to effectively engage with various stakeholders, including business users, IT teams, vendors, and senior management. The ability to translate technical concepts to non-technical stakeholders is essential. The ability to lead and inspire a team of architects and technical professionals, providing direction, guidance, and mentorship. Strong communication and presentation skills to articulate technical concepts and solutions to non-technical stakeholders and senior management. Thought leadership - able to monitor market trends and to guide creative thinking on future technology capabilities which will help increase the business value of Munich Re. The ability to foster collaboration and teamwork among cross-functional teams, breaking down silos and encouraging knowledge sharing. A willingness to mentor and coach junior architects and team members, fostering a culture of continuous learning and improvement. About us As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk, we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. Sounds like you? Push boundaries with us and be part of Munich Re. Our employees are our greatest strength. That's why we offer them a wide range of benefits. You can find some examples below. For more insights about working at Munich Re please click here . Unlock your potential Professional Training & Certification: We accompany you in building up your professional profile by supporting with customized professional training and certification opportunities. Diversity, Equity & Inclusion: We embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better. Continuous Learning: We believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth. Career Mobility: We actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.
Assistant Manager, Concession, Retail, Luxury, fragrance, Beauty, Cosmetics, Edinburgh This is an amazing opportunity to join a beautiful luxury brand in an iconic location. The ideal candidate must have lots of experience working within a consultative, luxury retail environment, driving excellent customer centric service. Key skills and Overview: Adore Fragrance and Beauty Will have experience within luxury Will have a proven track record of achieving personal and store KPIs and sales targets Will be an inspirational leader, who loves setting the standard with their team Highly presented with high communication skills Package : The salary shown is a guide Staff discounts Excellent Bonus Potential
Apr 20, 2024
Full time
Assistant Manager, Concession, Retail, Luxury, fragrance, Beauty, Cosmetics, Edinburgh This is an amazing opportunity to join a beautiful luxury brand in an iconic location. The ideal candidate must have lots of experience working within a consultative, luxury retail environment, driving excellent customer centric service. Key skills and Overview: Adore Fragrance and Beauty Will have experience within luxury Will have a proven track record of achieving personal and store KPIs and sales targets Will be an inspirational leader, who loves setting the standard with their team Highly presented with high communication skills Package : The salary shown is a guide Staff discounts Excellent Bonus Potential
Administrator Solihull £26K Permanent Our client is one of the largest Fleet Services companies in the world. As a global business, they offer a fully outsourced, end-to-end finance lease, vehicle management and electric vehicle solution. Due to the continues growth within the company, they are looking for an Administrator to join the team in Birmingham. •Responsibility for Vehicles off Road (VOR) progression and updates. •Progress chases effectively to make sure the status of vehicles and assets is clear, escalating concerns to Team Leader and / or technical colleagues as appropriate. •Take opportunities to reduce the time a vehicle or asset is off road through appropriate challenge to vendor and considering options. •Identify trends and escalate network performance concerns to Vendor Management. •Enter clear, concise (or detailed when required) notes are entered whenever necessary to avoid any ambiguity around authorisation, work progress, and instructions given. •Communicate to vehicle and commercial manufacturers regarding parts availability. •Communicate VOR updates to stakeholders and the business. •Chase customer authorisations when needed. •Requesting and organising roadside assistance for drivers when needed. •Proactive and effective diary, task, activity, and action point management. Education and/or Training: •A good general level of education is required. •Must be adept in the use of a PC, internet, and email and able to grasp new software applications easily and quickly. •Able to use Microsoft Word, Excel, and Outlook to an intermediate level. •General knowledge of vehicles and equipment managed, regulatory requirements and garage operating procedures advantageous. Relevant Work Experience: •Experience of working within a similar role. •Experience working with Epyx 1-Link is advantageous. •Experience of working within a pressurised environment, with the ability to remain calm, empathetic, and professional in difficult situations. •Comfortable working to targets and deadlines. •Experience in the motor industry is desirable, but not essential. Communicating & Influencing Skills: •Strong verbal and written communication skills. •Strong interpersonal and customer service skills. •Ability to express information and ideas in a clear and organized manner. •Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers. •Takes personal responsibility for customer satisfaction and loyalty. •Works independently or with others within own area or department to achieve team goals. •Offers support to other team members; follows through on commitments. •Applies emotional intelligence in responses and reactions. •Demonstrates consistency between words and actions. •Listens openly and carefully to others ideas and suggestions; respects opposing points of view •Consistently earns trust, loyalty, and respect of others. •Ensuring VOR downtime is kept to a minimum and within any agreed customer SLA s. •Following processes and communicating to required stakeholders in a timely manner and to agreed SLA s where appropriate. •Maintain individual KPIs (Key Performance Indicators). •Escalates concerns in a timely manner. •Keeps well documented notes in the system to aid with understanding of job progress. Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2024
Full time
Administrator Solihull £26K Permanent Our client is one of the largest Fleet Services companies in the world. As a global business, they offer a fully outsourced, end-to-end finance lease, vehicle management and electric vehicle solution. Due to the continues growth within the company, they are looking for an Administrator to join the team in Birmingham. •Responsibility for Vehicles off Road (VOR) progression and updates. •Progress chases effectively to make sure the status of vehicles and assets is clear, escalating concerns to Team Leader and / or technical colleagues as appropriate. •Take opportunities to reduce the time a vehicle or asset is off road through appropriate challenge to vendor and considering options. •Identify trends and escalate network performance concerns to Vendor Management. •Enter clear, concise (or detailed when required) notes are entered whenever necessary to avoid any ambiguity around authorisation, work progress, and instructions given. •Communicate to vehicle and commercial manufacturers regarding parts availability. •Communicate VOR updates to stakeholders and the business. •Chase customer authorisations when needed. •Requesting and organising roadside assistance for drivers when needed. •Proactive and effective diary, task, activity, and action point management. Education and/or Training: •A good general level of education is required. •Must be adept in the use of a PC, internet, and email and able to grasp new software applications easily and quickly. •Able to use Microsoft Word, Excel, and Outlook to an intermediate level. •General knowledge of vehicles and equipment managed, regulatory requirements and garage operating procedures advantageous. Relevant Work Experience: •Experience of working within a similar role. •Experience working with Epyx 1-Link is advantageous. •Experience of working within a pressurised environment, with the ability to remain calm, empathetic, and professional in difficult situations. •Comfortable working to targets and deadlines. •Experience in the motor industry is desirable, but not essential. Communicating & Influencing Skills: •Strong verbal and written communication skills. •Strong interpersonal and customer service skills. •Ability to express information and ideas in a clear and organized manner. •Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers. •Takes personal responsibility for customer satisfaction and loyalty. •Works independently or with others within own area or department to achieve team goals. •Offers support to other team members; follows through on commitments. •Applies emotional intelligence in responses and reactions. •Demonstrates consistency between words and actions. •Listens openly and carefully to others ideas and suggestions; respects opposing points of view •Consistently earns trust, loyalty, and respect of others. •Ensuring VOR downtime is kept to a minimum and within any agreed customer SLA s. •Following processes and communicating to required stakeholders in a timely manner and to agreed SLA s where appropriate. •Maintain individual KPIs (Key Performance Indicators). •Escalates concerns in a timely manner. •Keeps well documented notes in the system to aid with understanding of job progress. Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
We are pleased to be working with a leader in the Agriculture sector - with a strong share of the national industry. Due to continued success, they are looking for a Sales & Account Manager to assist in their growth and manage their clients. THE ROLE: Develop sound understanding of customer needs & activities Understanding competitor activity and market insights Proactively managing customer retention Increase Client accounts through strong relationship building Up to date product and service knowledge Proactively identify new business opportunities and work collaboratively with the MD to convert and onboard them Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers. Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales. THE CANDIDATE: Hands on & can do attitude Personable Team player Willingness to learn & develop Strong Account Management experience Sales Experience Comfortable on the phone THE BENEFITS Co' performance related bonus 22 days plus bank holidays (additionally 12 days over Xmas shutdown) Company pension after 3 months Gym On-site parking, fully funded pool car available. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Apr 20, 2024
Full time
We are pleased to be working with a leader in the Agriculture sector - with a strong share of the national industry. Due to continued success, they are looking for a Sales & Account Manager to assist in their growth and manage their clients. THE ROLE: Develop sound understanding of customer needs & activities Understanding competitor activity and market insights Proactively managing customer retention Increase Client accounts through strong relationship building Up to date product and service knowledge Proactively identify new business opportunities and work collaboratively with the MD to convert and onboard them Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers. Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales. THE CANDIDATE: Hands on & can do attitude Personable Team player Willingness to learn & develop Strong Account Management experience Sales Experience Comfortable on the phone THE BENEFITS Co' performance related bonus 22 days plus bank holidays (additionally 12 days over Xmas shutdown) Company pension after 3 months Gym On-site parking, fully funded pool car available. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.