Our Public Sector client based in Carlisle are looking for an experienced administrator to join their friendly and outgoing team, on a full time - temporary basis. This role is for 37 hours per week with a rate of pay at 11.59 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Carlisle, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 18, 2024
Seasonal
Our Public Sector client based in Carlisle are looking for an experienced administrator to join their friendly and outgoing team, on a full time - temporary basis. This role is for 37 hours per week with a rate of pay at 11.59 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Carlisle, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are recruiting for a Customer Contracts Specialist / Commercial Officer to provide support to the Customer Contracts Function, in the operation and implementation of fuctional processes. Location - Reading/Basingstoke area Salary - from £34,470 pa As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Adhering to functional and wider AWE processes and policies within agreed timescales. Ensuring the provision of information in support of assessments and analyses of the viability of internal and external opportunities. Assisting in the measurement of risks with respect to their impact upon contract baselines. Developing and maintaining working relationships with key internal and external stakeholders. Maintaining and promoting high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Analysing data in the required business systems in preparation for reports relating to contract performance. Analysing of data relating to the performance of changes and opportunities. Contributing to commercial bids, costing and pricing. Regularly reviewing bids with respect to their requirements - including regulatory and legislative matters. Able to identify threats to AWE contracts and escalating them accordingly. Contributing towards the development and improvement of commercial processes. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British National to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 18, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? We are recruiting for a Customer Contracts Specialist / Commercial Officer to provide support to the Customer Contracts Function, in the operation and implementation of fuctional processes. Location - Reading/Basingstoke area Salary - from £34,470 pa As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Adhering to functional and wider AWE processes and policies within agreed timescales. Ensuring the provision of information in support of assessments and analyses of the viability of internal and external opportunities. Assisting in the measurement of risks with respect to their impact upon contract baselines. Developing and maintaining working relationships with key internal and external stakeholders. Maintaining and promoting high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Analysing data in the required business systems in preparation for reports relating to contract performance. Analysing of data relating to the performance of changes and opportunities. Contributing to commercial bids, costing and pricing. Regularly reviewing bids with respect to their requirements - including regulatory and legislative matters. Able to identify threats to AWE contracts and escalating them accordingly. Contributing towards the development and improvement of commercial processes. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British National to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Great opportunity to work as an SIA Security Officer for G4S, a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is recruiting for a SIA Security Officer to work in Birmingham. The rate of pay is £11.45 per hour. This is a full-time, permanent role working day, night and weekend shifts. Please note you must be over the age of 18 to apply for this role. You must have a valid Door Supervisor SIA License and a minimum of 1 year of previous experience within the security industry for this role Applicants must have their own transport and a fully clean UK driving licence. Your Time at Work As an SIA Security Officer, you will ensure the safety of our customers' staff, their buildings, and assets, both on the ground and through continuous and effective security surveillance, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Working as part of a team to secure the three NHS hospitals in the Birmingham area, it's a varied role where you will get to see a range of different sites and customers. The role will include greeting staff and visitors and ensuring they adhere to the required security protocols, conducting searches where required, patrolling the premises, and dealing with security incidents. You will also be monitoring CCTV cameras and liaising with internal security teams and appointed third parties/emergency services when required. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends. You must have a valid Door Supervisor SIA License and a minimum of 1 year of previous experience within the security industry for this role Please note, you must have a full clean UK driving licence and your own transport Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 18, 2024
Full time
Great opportunity to work as an SIA Security Officer for G4S, a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is recruiting for a SIA Security Officer to work in Birmingham. The rate of pay is £11.45 per hour. This is a full-time, permanent role working day, night and weekend shifts. Please note you must be over the age of 18 to apply for this role. You must have a valid Door Supervisor SIA License and a minimum of 1 year of previous experience within the security industry for this role Applicants must have their own transport and a fully clean UK driving licence. Your Time at Work As an SIA Security Officer, you will ensure the safety of our customers' staff, their buildings, and assets, both on the ground and through continuous and effective security surveillance, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Working as part of a team to secure the three NHS hospitals in the Birmingham area, it's a varied role where you will get to see a range of different sites and customers. The role will include greeting staff and visitors and ensuring they adhere to the required security protocols, conducting searches where required, patrolling the premises, and dealing with security incidents. You will also be monitoring CCTV cameras and liaising with internal security teams and appointed third parties/emergency services when required. With a keen eye and a brilliant way with people, you could look forward to an interesting role where no two days are the same with exciting career opportunities. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends. You must have a valid Door Supervisor SIA License and a minimum of 1 year of previous experience within the security industry for this role Please note, you must have a full clean UK driving licence and your own transport Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
This is an exciting time to join Data Protection Education. With the new forthcoming changes with the Data Protection and Digital Information Bill. We're a small team and your role is to provide proactive data protection and information governance support, to some of our Multi-Academy Trust and school partners Our flexible working environment We understand that you might need to have flexibility, and we believe that flexible working makes a better work environment. The role is full-time, and we can support term-time only working if that is a preferred option. Where we are based Though we have an office in Hertfordshire, all our consultants are home-based. You are expected to manage your own schedule to a certain extent. Our schools are national, but we are looking for someone to be able to manage Which will include visits) to some key clients in London, East Midlands and East of England. That might be one or two days a week during term-time, sometimes requiring an overnight stay. You will require your own transport and all standard expenses will be reimbursed. About us and what we offer: Data Protection Education is a specialist consultancy providing GDPR tools, resources and consultancy to individual schools, trusts, federations and local authorities to provide data protection services, including outsourced data protection officer services. We will provide tools and admin support so that you can concentrate on delivery, and we share responsibility for knowledge across our consultants so you never feel out of your depth. We are able to offer some training if you have experience in other areas of school management and we support our consultants in gaining an internationally recognised certification. We are able to offer term-time contracts and would be happy to discuss full-time and part-time availability. Though ideally, this role is full-time. About the project We undertake consultations (online and in-school) to assess the status of compliance and advise on priorities and implementation. We also conduct remote sessions on the phone and online with all our customers. We also have our core-DPO team made up of legal professionals for incident management. Part of our service includes access to the Data Protection Education Knowledge Bank, an online portal with various features: Best Practice Library (policies, procedures, guidance and templates) Best Practice checklists E-learning library (plus manager reports) Events listings (workshops for our clients) Document Compliance Manager (plus manager reports) Data logs - subject access requests, freedom of information, data breaches Record of processing tool (lists school processes, assesses risks etc) User management tools Phishing simulations Record of processing News/blog etc We use these tools to deliver a data protection framework based on the ICO accountability model. The Role We are looking for the following skills/person - we appreciate not everyone may have everything, so if some of this resonates, get in touch. You may be: 1) An experienced school/MAT/LA administrator or IT manager with data protection competencies 2) A data protection officer in an existing organisation 3) A compliance specialist with public sector experience 4) An experienced records management or information governance professional What we need doing includes: 1) Managing some Multi-Academy Trust key clients and their schools - undertaking data protection consultations and assisting with implementing our processes, systems, and training - and leading account management with your assigned schools. We expect this to take up approximately 3-4 days each week. You will be responsible for delivering our framework to the schools assigned to you. 2) Conducting meetings remotely. These remote sessions are shorter sessions, delivered online to support the schools assigned to you. 3) Customer follow-up and feedback. This usually is managed on the DPE Knowledge Bank, including visit and meeting reports as well as feedback and support on other areas - for example, assisting with records of processing. 4) Liaison across the business with colleagues in all regions and delivering policy and best practice guidance remotely (online and on the phone) with our school customers in areas of your specialisms and in line with our data protection framework. 5) Contribute and support content in our Knowledge Bank - assisting with the writing and development of best practice guidelines, policies, and school process definitions. Managing the DPE Knowledge Bank and a small amount of customer support. A little bit about you This is a rapidly developing area and it will be important to help establish new ways of working. Strong IT skills and familiarity with standard office suite tools (MS365 and GSuite) will be important. You should have specialist experience in at least one of these areas: data protection, information governance, Information law or IT/cyber security. You should also have experience in working with schools and/or the public sector. So those with an administrative background, safeguarding, leadership/management, or teaching experience welcome. We are looking for strong personalities required who aren't afraid to challenge the status quo. You will need to be able to work on your own, directly with your allocated accounts if that part of the role is suitable. The role will include travel to London, East Midlands and East of England, so please bear that in mind again if that part of the role interests you. We would really like to hear from experienced school administrators - school business managers, compliance, IT Managers or school business management consultants who understand the administrative working of schools (both primary and secondary) and multi-academy trusts. But if you don't fall into that list, but think you have something to offer - then please do reach out. Start date We are flexible for the right person - but would really like to have someone in place as soon as possible. Benefits: 30 days annual leave plus bank holidays Stakeholder pension
Apr 18, 2024
Full time
This is an exciting time to join Data Protection Education. With the new forthcoming changes with the Data Protection and Digital Information Bill. We're a small team and your role is to provide proactive data protection and information governance support, to some of our Multi-Academy Trust and school partners Our flexible working environment We understand that you might need to have flexibility, and we believe that flexible working makes a better work environment. The role is full-time, and we can support term-time only working if that is a preferred option. Where we are based Though we have an office in Hertfordshire, all our consultants are home-based. You are expected to manage your own schedule to a certain extent. Our schools are national, but we are looking for someone to be able to manage Which will include visits) to some key clients in London, East Midlands and East of England. That might be one or two days a week during term-time, sometimes requiring an overnight stay. You will require your own transport and all standard expenses will be reimbursed. About us and what we offer: Data Protection Education is a specialist consultancy providing GDPR tools, resources and consultancy to individual schools, trusts, federations and local authorities to provide data protection services, including outsourced data protection officer services. We will provide tools and admin support so that you can concentrate on delivery, and we share responsibility for knowledge across our consultants so you never feel out of your depth. We are able to offer some training if you have experience in other areas of school management and we support our consultants in gaining an internationally recognised certification. We are able to offer term-time contracts and would be happy to discuss full-time and part-time availability. Though ideally, this role is full-time. About the project We undertake consultations (online and in-school) to assess the status of compliance and advise on priorities and implementation. We also conduct remote sessions on the phone and online with all our customers. We also have our core-DPO team made up of legal professionals for incident management. Part of our service includes access to the Data Protection Education Knowledge Bank, an online portal with various features: Best Practice Library (policies, procedures, guidance and templates) Best Practice checklists E-learning library (plus manager reports) Events listings (workshops for our clients) Document Compliance Manager (plus manager reports) Data logs - subject access requests, freedom of information, data breaches Record of processing tool (lists school processes, assesses risks etc) User management tools Phishing simulations Record of processing News/blog etc We use these tools to deliver a data protection framework based on the ICO accountability model. The Role We are looking for the following skills/person - we appreciate not everyone may have everything, so if some of this resonates, get in touch. You may be: 1) An experienced school/MAT/LA administrator or IT manager with data protection competencies 2) A data protection officer in an existing organisation 3) A compliance specialist with public sector experience 4) An experienced records management or information governance professional What we need doing includes: 1) Managing some Multi-Academy Trust key clients and their schools - undertaking data protection consultations and assisting with implementing our processes, systems, and training - and leading account management with your assigned schools. We expect this to take up approximately 3-4 days each week. You will be responsible for delivering our framework to the schools assigned to you. 2) Conducting meetings remotely. These remote sessions are shorter sessions, delivered online to support the schools assigned to you. 3) Customer follow-up and feedback. This usually is managed on the DPE Knowledge Bank, including visit and meeting reports as well as feedback and support on other areas - for example, assisting with records of processing. 4) Liaison across the business with colleagues in all regions and delivering policy and best practice guidance remotely (online and on the phone) with our school customers in areas of your specialisms and in line with our data protection framework. 5) Contribute and support content in our Knowledge Bank - assisting with the writing and development of best practice guidelines, policies, and school process definitions. Managing the DPE Knowledge Bank and a small amount of customer support. A little bit about you This is a rapidly developing area and it will be important to help establish new ways of working. Strong IT skills and familiarity with standard office suite tools (MS365 and GSuite) will be important. You should have specialist experience in at least one of these areas: data protection, information governance, Information law or IT/cyber security. You should also have experience in working with schools and/or the public sector. So those with an administrative background, safeguarding, leadership/management, or teaching experience welcome. We are looking for strong personalities required who aren't afraid to challenge the status quo. You will need to be able to work on your own, directly with your allocated accounts if that part of the role is suitable. The role will include travel to London, East Midlands and East of England, so please bear that in mind again if that part of the role interests you. We would really like to hear from experienced school administrators - school business managers, compliance, IT Managers or school business management consultants who understand the administrative working of schools (both primary and secondary) and multi-academy trusts. But if you don't fall into that list, but think you have something to offer - then please do reach out. Start date We are flexible for the right person - but would really like to have someone in place as soon as possible. Benefits: 30 days annual leave plus bank holidays Stakeholder pension
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Support Officer located in the Birmingham area. Working Instructions: Hours: Mon-Thurs 9-5pm, Friday 9-4pm Pay Rate: 13.20 per hour Work Type: Hybrid - full time in office for training (2 weeks), then hybrid which is 1 day in office per week The ideal candidate will have a relevant experience of working in an administrative team environment. This candidate will also be IT literate, and possess or be willing to work towards a relevant customer service qualification. Main Role and Responsibilities of the Customer Support Officer: To provide administrative services, telephone support, including data input as a member of the Customer Experience Team. To provide a high quality customer experience to customers/clients, ensuring that their needs are met within the parameters of any contract key performance indicators and audit requirements To support staff within the business to help facilitate new systems and processes. To operate and maintain financial, administrative systems and processes in a consistent and responsive manner to ensure customer excellence is achieved. To ensure that confidentiality is maintained in order to comply with the relevant policies and procedures aligned to Data Protection and Data Security To work flexibly and as part of a team to ensure cover of all aspects of the customer experience centre and to provide continuity of service To support Building Consultancy Management team in the delivery of growth plans aligned to the business plans. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
Apr 18, 2024
Full time
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Support Officer located in the Birmingham area. Working Instructions: Hours: Mon-Thurs 9-5pm, Friday 9-4pm Pay Rate: 13.20 per hour Work Type: Hybrid - full time in office for training (2 weeks), then hybrid which is 1 day in office per week The ideal candidate will have a relevant experience of working in an administrative team environment. This candidate will also be IT literate, and possess or be willing to work towards a relevant customer service qualification. Main Role and Responsibilities of the Customer Support Officer: To provide administrative services, telephone support, including data input as a member of the Customer Experience Team. To provide a high quality customer experience to customers/clients, ensuring that their needs are met within the parameters of any contract key performance indicators and audit requirements To support staff within the business to help facilitate new systems and processes. To operate and maintain financial, administrative systems and processes in a consistent and responsive manner to ensure customer excellence is achieved. To ensure that confidentiality is maintained in order to comply with the relevant policies and procedures aligned to Data Protection and Data Security To work flexibly and as part of a team to ensure cover of all aspects of the customer experience centre and to provide continuity of service To support Building Consultancy Management team in the delivery of growth plans aligned to the business plans. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
Starting Point Recruitment
West Bromwich, West Midlands
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Service Officer located in the Sandwell area. Working Instructions: Hours: Full time, regular evening, and weekend work Pay Rate: 12.18 per hour The ideal candidate will have a recognised library or customer service qualification (City and Guilds/NVQ Level 2/3 in Customer Care), or equivalent skills and experience. Main Role and Responsibilities of the Customer Service Officer: To provide a frontline service to library customers and other visitors, helping them to make the best use of library resource To carry out any routines and administrative procedures associated with the day-to-day operation of the service including; opening and locking up the library Assisting with arrangements for routine maintenance, cleaning, and security Cash handling, i.e. taking fines, reservations, selling publications and other promotional material, collating and securing cash daily Monitoring PC use, and updating files, directories and collections Making a first response to customer comments and complaints, referring them to appropriate senior library staff if required To help with the organisation and delivery of events, activities and outreach to promote services to all sections of the community, both inside and out of the library Greeting all visitors to the building and directing them as appropriate To work with senior library staff to co-ordinate and plan the work of Customer Service Assistants To assist senior library staff to meet performance targets and deliver Local Action Plans, encouraging maximum use of services Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
Apr 18, 2024
Full time
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Service Officer located in the Sandwell area. Working Instructions: Hours: Full time, regular evening, and weekend work Pay Rate: 12.18 per hour The ideal candidate will have a recognised library or customer service qualification (City and Guilds/NVQ Level 2/3 in Customer Care), or equivalent skills and experience. Main Role and Responsibilities of the Customer Service Officer: To provide a frontline service to library customers and other visitors, helping them to make the best use of library resource To carry out any routines and administrative procedures associated with the day-to-day operation of the service including; opening and locking up the library Assisting with arrangements for routine maintenance, cleaning, and security Cash handling, i.e. taking fines, reservations, selling publications and other promotional material, collating and securing cash daily Monitoring PC use, and updating files, directories and collections Making a first response to customer comments and complaints, referring them to appropriate senior library staff if required To help with the organisation and delivery of events, activities and outreach to promote services to all sections of the community, both inside and out of the library Greeting all visitors to the building and directing them as appropriate To work with senior library staff to co-ordinate and plan the work of Customer Service Assistants To assist senior library staff to meet performance targets and deliver Local Action Plans, encouraging maximum use of services Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
A Chief Data Officer is required for a permanent role paying up to £98,022.42 per annum with British Transport Police (BTP). BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The Chief Data Officer post is a newly created position at BTP and is responsible for the development, definition and implementation of data strategies, policies, procedures and processes, ensuring the effective introduction and management of data. This is a unique opportunity for an experienced technical data expert to influence the success of data driven policing by ensuring we use our data to generate maximum benefit. You will be responsible for influencing senior stakeholders to build a data culture, enabling leaders to see data as strategic asset, understanding its importance and their role in maintaining, building and harnessing its true value, and driving value for money. Importantly, you will bring significant technical expertise spanning data management, analytics, and governance, with the ability to execute change and quickly apply these skills to the benefit of BTP. Key responsibilities include: Lead on the architecture and execution of BTP's overarching data strategy to transform our approach to data acquisition and storage Provide guidance on data and technology solutions, educating others on the value of data, ensuring BTP maximises its data capabilities Driving improvements across legacy data and technology estate, shaping data services for the future of rail Collaboration with partner organisations to deliver data innovation Influence all areas of BTP to embed data maturity and understanding, inspiring positive change Whilst this post is based at our Technology Department FHQ Camden, we are happy to consider applications from candidates from other locations, with the expectation that the successful candidate is to be present at FHQ two days per week. In return for your experience, we can offer you: Up to £98,022.42 per annum: £76,626.61 base salary + £3,033 London Allowance + a SFIA supplement of up to £18,362.25 (non-contractual and non-pensionable: either 0%, 50% or 100% of this value is awarded based on self-assessment validation) Yearly base salary increments (subject to satisfactory performance in previous PDR year) Working from home allowance available to purchase suitable equipment for blended & home working 28 days annual leave plus bank holidays Family friendly policies including up to 26 weeks paid maternity and adoption leave Bespoke benefits platform and access to Blue Light Card Development opportunities including fully funded apprenticeships. Employee assistance programme and dedicated wellbeing hub Interview Process Timeline: Closing date for applications: Monday 22nd April (Midday) Shortlisting : 23rd/24th April First Stage Interview: Friday 10th May (Camden, London) Final Stage Interview: Tuesday 14th May (Camden, London) BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035. At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As 'One BTP' across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive. Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply. If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you: . If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application. In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 5 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly. BTP GPP Police Staff Pension Scheme is administered byRoyal London and this is a group personal pension plan which is available to all police staff. It's a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at .Please note if you are an existing member of Police Staff in the RPS your pension will not be affected. Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.
Apr 18, 2024
Full time
A Chief Data Officer is required for a permanent role paying up to £98,022.42 per annum with British Transport Police (BTP). BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The Chief Data Officer post is a newly created position at BTP and is responsible for the development, definition and implementation of data strategies, policies, procedures and processes, ensuring the effective introduction and management of data. This is a unique opportunity for an experienced technical data expert to influence the success of data driven policing by ensuring we use our data to generate maximum benefit. You will be responsible for influencing senior stakeholders to build a data culture, enabling leaders to see data as strategic asset, understanding its importance and their role in maintaining, building and harnessing its true value, and driving value for money. Importantly, you will bring significant technical expertise spanning data management, analytics, and governance, with the ability to execute change and quickly apply these skills to the benefit of BTP. Key responsibilities include: Lead on the architecture and execution of BTP's overarching data strategy to transform our approach to data acquisition and storage Provide guidance on data and technology solutions, educating others on the value of data, ensuring BTP maximises its data capabilities Driving improvements across legacy data and technology estate, shaping data services for the future of rail Collaboration with partner organisations to deliver data innovation Influence all areas of BTP to embed data maturity and understanding, inspiring positive change Whilst this post is based at our Technology Department FHQ Camden, we are happy to consider applications from candidates from other locations, with the expectation that the successful candidate is to be present at FHQ two days per week. In return for your experience, we can offer you: Up to £98,022.42 per annum: £76,626.61 base salary + £3,033 London Allowance + a SFIA supplement of up to £18,362.25 (non-contractual and non-pensionable: either 0%, 50% or 100% of this value is awarded based on self-assessment validation) Yearly base salary increments (subject to satisfactory performance in previous PDR year) Working from home allowance available to purchase suitable equipment for blended & home working 28 days annual leave plus bank holidays Family friendly policies including up to 26 weeks paid maternity and adoption leave Bespoke benefits platform and access to Blue Light Card Development opportunities including fully funded apprenticeships. Employee assistance programme and dedicated wellbeing hub Interview Process Timeline: Closing date for applications: Monday 22nd April (Midday) Shortlisting : 23rd/24th April First Stage Interview: Friday 10th May (Camden, London) Final Stage Interview: Tuesday 14th May (Camden, London) BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035. At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As 'One BTP' across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive. Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply. If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you: . If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application. In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 5 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly. BTP GPP Police Staff Pension Scheme is administered byRoyal London and this is a group personal pension plan which is available to all police staff. It's a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at .Please note if you are an existing member of Police Staff in the RPS your pension will not be affected. Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.
Compliance Officer Hours : part-time, 3 days per week Company : Growing Software Vendor Why : Support the build & maintenance ISO27001 and other policies Location : Greater Reading area office (hybrid, 1 day in the office initially then as and when needed) Do you have 3+ years' experience in a commercial compliance or information security role? Have you been part of maintenance of ISO27001 policies and procedures? Are you a collaborative person that enjoys making a difference? The company are a leading software vendor, experiencing huge growth and with a reputation for being a market leader. They are looking for an experienced Compliance Officer to support the build and completion of ISO27001. You will work closely with C-suite level stakeholders and teams to build and maintain all ISO27001 processes and policies. Once this has been submitted, you will build and support compliance and security initiatives for the business. Responsibilities include: Compliance Officer Support the build and maintenance of ISO27001 policies and procedures and other corporate compliance and information security procedures Support and advise on the identification and management of regulatory compliance risks across the business Help to embed an effective risk and compliance culture across the company Conduct risk identification and impact assessments and coordinate internal reviews and audits Work with stakeholders at all levels of seniority to provide insights, advice and constructive challenge Manage third party relationships Experience Required: Compliance Officer 3+ years experience in a commercial compliance role Experience of ISO27001 policies and procedures Ideally hold industry qualifications i.e. ITIL Foundation or above, ISO 27001 Foundation or above, or PCI DSS QSA Experience developing and implementing clear policies, procedures and controls for information security Excellent report writing and presentation skills Clear written and verbal communication skills Collaborative approach to Compliance and Information Security For more information, please contact Katie at Matched. Compliance Manager / Compliance Officer / ISO27001 / Compliance / Information Security / Information Security Officer
Apr 18, 2024
Full time
Compliance Officer Hours : part-time, 3 days per week Company : Growing Software Vendor Why : Support the build & maintenance ISO27001 and other policies Location : Greater Reading area office (hybrid, 1 day in the office initially then as and when needed) Do you have 3+ years' experience in a commercial compliance or information security role? Have you been part of maintenance of ISO27001 policies and procedures? Are you a collaborative person that enjoys making a difference? The company are a leading software vendor, experiencing huge growth and with a reputation for being a market leader. They are looking for an experienced Compliance Officer to support the build and completion of ISO27001. You will work closely with C-suite level stakeholders and teams to build and maintain all ISO27001 processes and policies. Once this has been submitted, you will build and support compliance and security initiatives for the business. Responsibilities include: Compliance Officer Support the build and maintenance of ISO27001 policies and procedures and other corporate compliance and information security procedures Support and advise on the identification and management of regulatory compliance risks across the business Help to embed an effective risk and compliance culture across the company Conduct risk identification and impact assessments and coordinate internal reviews and audits Work with stakeholders at all levels of seniority to provide insights, advice and constructive challenge Manage third party relationships Experience Required: Compliance Officer 3+ years experience in a commercial compliance role Experience of ISO27001 policies and procedures Ideally hold industry qualifications i.e. ITIL Foundation or above, ISO 27001 Foundation or above, or PCI DSS QSA Experience developing and implementing clear policies, procedures and controls for information security Excellent report writing and presentation skills Clear written and verbal communication skills Collaborative approach to Compliance and Information Security For more information, please contact Katie at Matched. Compliance Manager / Compliance Officer / ISO27001 / Compliance / Information Security / Information Security Officer
Mission Creating an environment where all hxers can thrive and perform to the limit of their potential has always been incredibly important to our Founders; our success is built on our market- defining product instinct and vision, but also the outsize achievements of our incredible people. In addition to building a world-leading enterprise product, we want to build a world-leading company. The shared mission of our central functions team is to be the backbone enablinghxand it's people to deliver greatness'. hyperexponential is an innovative, high-growth, data-driven company and it needs enablement functions to match. The Central Functions at hyperexponential are: 1. Employee centric: Our policies, processes and practices empower hxers with the tools and skills they need to do their best work and support a high-performance culture of self-motivated success. 2. Commercially astute: We collaborate with all business functions ensuring our work is deeply informed by the customer & commercial implications, and contribute directly to the company's strategic goals. 3. Technology & Data driven: We adopt the latest cloud technologies and automation to ensure all our work is scalable, efficient and well controlled. We use data and insights to inform decision making and support a culture of continuous improvement. 4. Forward-Looking: We proactively anticipate future business needs, strategically preparing the groundwork on which the company can build sustainable growth. 5. Growth-Minded: We value feedback and learning and embrace challenges as opportunities for personal and organizational development, fostering a culture of resilience and curiosity. Mission of the Legal Function: This new function will drive growth for the company by strategically partnering with senior leaders across all functions to provide business savvy legal advice. Our work goes deeper than traditional legal, risk and compliance departments as we empower decision-makers with customer and employee centric, practical support that illuminates the path to sustainable value creation, ensuring they can navigate the future with confidence. The Head of Legal will play a pivotal role in shaping and executing our strategy, ensuring the alignment of our policies, processes and practices with the company's mission, values, and growth aims. This position requires an experienced legal professional with a proven track record in building and scaling operations in fast-paced, high-growth environments Your Mission as Head of Legal In this newly created role your mission will be: Partnering with business leaders: Engage directly with our leaders in the business and provide specialist support across the business to promote efficient and sound business processes and practices, risk-informed decision-making, effective risk mitigation, accountability and compliance with relevant regulations and policies; Strategically managing risk to protect the business's key assets: Develop a maturity framework for the effective management of business, technology and information risks, issues and opportunities and own the roadmap to deliver results; and Creating scalable operations that align to our culture and values : Design and build the policies, processes and practices to manage commercial contracts (customer, partner, vendor, employee etc) and cross functional programmes in your remit. This role offers a unique chance for professional growth, providing high levels of ownership, flexibility and the opportunity to make a significant impact. You will gain a deep understanding of all aspects of a rapidly growing international technology business and work collaboratively with senior leaders across the company. This is a new speciality within Central Functions and you will work directly for our Chief Operating Officer, Emma Kelly. This is a rare opportunity to assume responsibility for a function that is still nascent, yet generate impact across the whole company. For the right person, this is an exceptional path for personal professional development, within a business with an exceptional track-record and trajectory to becoming a world-leading business with a multi-billion dollar enterprise value. Key Responsibilities This is an outstanding opportunity for a strong, business-orientated legal practitioner to play a significant role as the first legal appointment at the company. Given this is a new department, the ideal candidate will be instrumental in defining and shaping the role's responsibilities, aligning them with our evolving business needs and strategic vision. We anticipate the following areas of responsibility to be key: Legal, risk and compliance: Develop and implement a comprehensive program of work that aligns with our overall business goals and risk tolerance As sole legal counsel, you will oversee all legal matters, provide strategic legal advice, and ensure compliance with relevant laws and regulations Develop and implement policies and procedures to ensure the company's compliance with applicable laws and regulations across all markets we operate in Partner closely with teams across the business to ensure that legal and risk considerations are integrated into all aspects of the business Manage contract review for all commercial contracts (Customer, supplier, partner, employment etc) IT and Informational Security: Oversight of Information Security, including management of the Information Security Manager and our outsourced Managed Services Provider for IT Programme management: Manage expectations of key internal stakeholders and provide employee education for key programmes for which you are responsible Oversee management of vendor lifecycle; from due diligence to ongoing compliance monitoring, ensuring all partners meet our requirements on compliance, data privacy, and cost-effectiveness. Working with other stakeholders, support the development and roll out of ESG related programmes, with a focus on governance, including policies, procedures, KPIs and reporting frameworks, ensuring compliance with applicable regulations Company secretarial: Establish internal company secretarial support and/or manage outsource provider Administer employee incentive schemes Process Improvement and System Implementation: Be an advocate of the broader Function's goal for continuous improvement using data and system automation, including the adoption of new tools to support risk and compliance. Key Requirements: Legal Background: 6-10 years post qualification with a mix of law firm and in house experience Experience as a legal professional in technology or related industries, ideally in a company experiencing significant rapid growth Experience in information security, intellectual property, data protection and privacy Leadership and Management: Proven ability to provide strategic legal advice to senior executives and C-Suite Ability to develop and deliver training programs to educate employees on legal and compliance matters, fostering a culture of awareness and adherence. Excellent communication skills (written and verbal) for effective team collaboration, capable of building strong relationships at all levels and conveying complex topics to diverse audiences within the organisation and proven ability to collaborate with cross-functional teams, including finance, IT, operations, and human resources. Experience managing outside counsel or outside consultants Risk Management & Regulatory Compliance: Ability to develop and implement risk management frameworks. In-depth knowledge of relevant laws and regulations in the technology sector. Proven track record of ensuring company compliance with industry standards and managing major certification or assessment efforts Familiarity with conducting internal reviews and implementing corrective actions. Contract Negotiation and Drafting: Extensive experience in negotiating and drafting various contracts, including technology agreements, licensing agreements, and data privacy contracts. Ability to balance legal requirements with business aims. Interview Process Initial call with our Talent team Interview with Hiring Manager Case Study interview Values interview Offer
Apr 18, 2024
Full time
Mission Creating an environment where all hxers can thrive and perform to the limit of their potential has always been incredibly important to our Founders; our success is built on our market- defining product instinct and vision, but also the outsize achievements of our incredible people. In addition to building a world-leading enterprise product, we want to build a world-leading company. The shared mission of our central functions team is to be the backbone enablinghxand it's people to deliver greatness'. hyperexponential is an innovative, high-growth, data-driven company and it needs enablement functions to match. The Central Functions at hyperexponential are: 1. Employee centric: Our policies, processes and practices empower hxers with the tools and skills they need to do their best work and support a high-performance culture of self-motivated success. 2. Commercially astute: We collaborate with all business functions ensuring our work is deeply informed by the customer & commercial implications, and contribute directly to the company's strategic goals. 3. Technology & Data driven: We adopt the latest cloud technologies and automation to ensure all our work is scalable, efficient and well controlled. We use data and insights to inform decision making and support a culture of continuous improvement. 4. Forward-Looking: We proactively anticipate future business needs, strategically preparing the groundwork on which the company can build sustainable growth. 5. Growth-Minded: We value feedback and learning and embrace challenges as opportunities for personal and organizational development, fostering a culture of resilience and curiosity. Mission of the Legal Function: This new function will drive growth for the company by strategically partnering with senior leaders across all functions to provide business savvy legal advice. Our work goes deeper than traditional legal, risk and compliance departments as we empower decision-makers with customer and employee centric, practical support that illuminates the path to sustainable value creation, ensuring they can navigate the future with confidence. The Head of Legal will play a pivotal role in shaping and executing our strategy, ensuring the alignment of our policies, processes and practices with the company's mission, values, and growth aims. This position requires an experienced legal professional with a proven track record in building and scaling operations in fast-paced, high-growth environments Your Mission as Head of Legal In this newly created role your mission will be: Partnering with business leaders: Engage directly with our leaders in the business and provide specialist support across the business to promote efficient and sound business processes and practices, risk-informed decision-making, effective risk mitigation, accountability and compliance with relevant regulations and policies; Strategically managing risk to protect the business's key assets: Develop a maturity framework for the effective management of business, technology and information risks, issues and opportunities and own the roadmap to deliver results; and Creating scalable operations that align to our culture and values : Design and build the policies, processes and practices to manage commercial contracts (customer, partner, vendor, employee etc) and cross functional programmes in your remit. This role offers a unique chance for professional growth, providing high levels of ownership, flexibility and the opportunity to make a significant impact. You will gain a deep understanding of all aspects of a rapidly growing international technology business and work collaboratively with senior leaders across the company. This is a new speciality within Central Functions and you will work directly for our Chief Operating Officer, Emma Kelly. This is a rare opportunity to assume responsibility for a function that is still nascent, yet generate impact across the whole company. For the right person, this is an exceptional path for personal professional development, within a business with an exceptional track-record and trajectory to becoming a world-leading business with a multi-billion dollar enterprise value. Key Responsibilities This is an outstanding opportunity for a strong, business-orientated legal practitioner to play a significant role as the first legal appointment at the company. Given this is a new department, the ideal candidate will be instrumental in defining and shaping the role's responsibilities, aligning them with our evolving business needs and strategic vision. We anticipate the following areas of responsibility to be key: Legal, risk and compliance: Develop and implement a comprehensive program of work that aligns with our overall business goals and risk tolerance As sole legal counsel, you will oversee all legal matters, provide strategic legal advice, and ensure compliance with relevant laws and regulations Develop and implement policies and procedures to ensure the company's compliance with applicable laws and regulations across all markets we operate in Partner closely with teams across the business to ensure that legal and risk considerations are integrated into all aspects of the business Manage contract review for all commercial contracts (Customer, supplier, partner, employment etc) IT and Informational Security: Oversight of Information Security, including management of the Information Security Manager and our outsourced Managed Services Provider for IT Programme management: Manage expectations of key internal stakeholders and provide employee education for key programmes for which you are responsible Oversee management of vendor lifecycle; from due diligence to ongoing compliance monitoring, ensuring all partners meet our requirements on compliance, data privacy, and cost-effectiveness. Working with other stakeholders, support the development and roll out of ESG related programmes, with a focus on governance, including policies, procedures, KPIs and reporting frameworks, ensuring compliance with applicable regulations Company secretarial: Establish internal company secretarial support and/or manage outsource provider Administer employee incentive schemes Process Improvement and System Implementation: Be an advocate of the broader Function's goal for continuous improvement using data and system automation, including the adoption of new tools to support risk and compliance. Key Requirements: Legal Background: 6-10 years post qualification with a mix of law firm and in house experience Experience as a legal professional in technology or related industries, ideally in a company experiencing significant rapid growth Experience in information security, intellectual property, data protection and privacy Leadership and Management: Proven ability to provide strategic legal advice to senior executives and C-Suite Ability to develop and deliver training programs to educate employees on legal and compliance matters, fostering a culture of awareness and adherence. Excellent communication skills (written and verbal) for effective team collaboration, capable of building strong relationships at all levels and conveying complex topics to diverse audiences within the organisation and proven ability to collaborate with cross-functional teams, including finance, IT, operations, and human resources. Experience managing outside counsel or outside consultants Risk Management & Regulatory Compliance: Ability to develop and implement risk management frameworks. In-depth knowledge of relevant laws and regulations in the technology sector. Proven track record of ensuring company compliance with industry standards and managing major certification or assessment efforts Familiarity with conducting internal reviews and implementing corrective actions. Contract Negotiation and Drafting: Extensive experience in negotiating and drafting various contracts, including technology agreements, licensing agreements, and data privacy contracts. Ability to balance legal requirements with business aims. Interview Process Initial call with our Talent team Interview with Hiring Manager Case Study interview Values interview Offer
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Job Purpose The Radiation Safety Officer (RSO) is responsible for the execution of Weatherford's global radiation strategy, supporting, advising and monitoring the implementation and compliance with the company's radiation protection standard. The RSO will help ensure local regulatory compliance (IRR17, EASR18, EPR16, CDG09), acting as liaison and advisor for all radiation protection / security matters including interfacing with Government agencies & competent authorities (HSE, SEPA, EA, ONR & Police), customers, vendors, procurement, assets & inventory departments and in country / Geozone QHSSE. Ensuring alignment with Weatherford's Management System (OEPS). The role is responsible for implementing and maintaining local procedures and work instructions to ensure they promote practices that include the safe usage of radioactive material in accordance with the philosophy of keeping exposure to employees and members of the public As Low As Reasonably Practicable (ALARP). Acts as the facilities custodian of regulatory required paperwork. As and when required, will support and help maintain compliance for additional hazardous materials utilised within the business (Lithium Batteries & Explosives). Duties and Responsibilities SAFETY & COMPLIANCE Maintains safety and service quality as first priorities when working across all areas of the business. Where required in the case of non-conformance, exercises 'Stop Work Authority' to suspend operations involving radioactive materials. Maintains the highest standards of corporate & local governance ensuring that all activities are carried out ethically and in compliance with company policies, relevant laws, regulations, standards and industry practices. Supports the Legal, Facilities, Compliance and Assurance departments as required. Ensure compliance with any additional trade compliance laws for specific radioactive material or device that has dual use purposes (ex. Pulsed Neutron Generator). Ensuring the completion of a Root Cause Analysis for all Radiation incidents/exposures in facility/Field Operations of responsibility. OPERATIONAL CAPABILITY Manage and co-ordinate the Radiation Protection Program to ensure compliance to Weatherford standards and local regulations in the facility/field operations under their jurisdiction, ensuring any potential improvements or other required changes are communicated to the Global QHSE team. Develop, implement and maintain local radiation protection procedures and/or management plans as necessary to fulfil regulatory or client requirements. Ensuring Local Rules, work instructions, risk assessments and safe work practices (control of exposure) are in place for personnel working with radioactive material. Maintain, renew and update all licenses and permits pertaining to the use, storage or transportation of radioactive material with full traceability. Ensure that licensed radioactive material in the company's possession or used by the company is limited to those specified in the license. Ensure the terms and conditions of the applicable Radiation licenses are met and the required reports/records, such as personnel authorisation, exposure, inventory, surveys and usage records, etc. are periodically reviewed for accuracy and compliance with regulations and license conditions. Implement, monitor and maintain records of the radiation training program for employees. Maintain the leak test program and/or supervise leak testing of sealed sources as applicable. Procure and maintain radiation survey instruments, establishing and maintaining and up to date instrument calibration program, ensuring they are capable of detecting type of radiation used or handled within the facility or any field operations. Ensure radioactive materials (RAM) source inventory file is available for all RAM in the facility, with full traceability from cradle to grave. Administer the radiation dosimeter program for the facility/Field Operations of responsibility, including setting the local procedure for handling female radiation workers, per the local regulations. Ensure proper disposal of Radioactive Material as per country / district regulatory requirements, with the approved vendor as per company's Supply Chain procedure / standard. Ensure all records are maintained from cradle to grave. Maintain security standards in line with Police (CTSA) recommendations and the radiation standard at the facility/field operations of responsibility. Ensure security risk assessments are conducted for all storage operations, usage and transportation of RAM. Ensure vendors providing services and products relating to Radioactive materials are vetted using Weatherford standards for approved supplier. Act as the contact for all domestic, international imports and exports for the facility of responsibility and develop facility specific radioactive material shipping procedure. This includes preparation, packaging and completing dangerous goods transportation paperwork (ADR/IATA /IMDG certified). Conduct regular facility/field site inspections/audits to validate compliance to company operational excellence & Standards and local legislative requirements. Audit facility/field operations radiation emergency response & contingency plans and implement changes to improve overall emergency response management. Assist and lead the investigation of facility/field operations radiation related incidents, in conjunction with local authority and the appropriate business unit/product line within Weatherford. Supports the Country HazMat manager in conducting legislative assessments to determine gaps between local legislation and Weatherford's standards, recorded in Management of Change (MOC). Perform any other duties commensurate with the job scope as directed by the Country & Global HazMat mangers. CLIENT COMMUNICATION Act as liaison with local regulatory bodies for audits & notification requirements, this includes interfacing with government agencies, customers, vendors, trade compliance, logistics, other local country management and employees. Liaise with the appointed RPA for guidance on compliance with regulations and annual audit. To provide internal and external (authorities) reports/notifications to time and quality. PEOPLE MANAGEMENT & DEVELOPMENT Follow up with the business unit leaders with the identified BU radiation training implementation for all identified radiation employees. VISION & LEADERSHIP Endeavour to lead by example , actively inspire and produce momentum for employees to follow suit. Qualifications Required 2 years' experience in Oil & gas industry. Radiation Protection Supervisor (RPS) trained. ADR / IATA / IMDG certified. Ability to communicate, both verbally and in writing (English) Understanding of IRR17 requirements Able to communicate at senior manager level. Good computer skills The physical ability to immediately respond to emergency situations. Preferred University Degree. Lead Auditor qualified. 3+ years as Health & Safety Coordinator or Business Unit (Radiation Safety Officer / RPS) Proven ability to communicate with Government authorities. . click apply for full job details
Apr 18, 2024
Full time
Overview Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Responsibilities Job Purpose The Radiation Safety Officer (RSO) is responsible for the execution of Weatherford's global radiation strategy, supporting, advising and monitoring the implementation and compliance with the company's radiation protection standard. The RSO will help ensure local regulatory compliance (IRR17, EASR18, EPR16, CDG09), acting as liaison and advisor for all radiation protection / security matters including interfacing with Government agencies & competent authorities (HSE, SEPA, EA, ONR & Police), customers, vendors, procurement, assets & inventory departments and in country / Geozone QHSSE. Ensuring alignment with Weatherford's Management System (OEPS). The role is responsible for implementing and maintaining local procedures and work instructions to ensure they promote practices that include the safe usage of radioactive material in accordance with the philosophy of keeping exposure to employees and members of the public As Low As Reasonably Practicable (ALARP). Acts as the facilities custodian of regulatory required paperwork. As and when required, will support and help maintain compliance for additional hazardous materials utilised within the business (Lithium Batteries & Explosives). Duties and Responsibilities SAFETY & COMPLIANCE Maintains safety and service quality as first priorities when working across all areas of the business. Where required in the case of non-conformance, exercises 'Stop Work Authority' to suspend operations involving radioactive materials. Maintains the highest standards of corporate & local governance ensuring that all activities are carried out ethically and in compliance with company policies, relevant laws, regulations, standards and industry practices. Supports the Legal, Facilities, Compliance and Assurance departments as required. Ensure compliance with any additional trade compliance laws for specific radioactive material or device that has dual use purposes (ex. Pulsed Neutron Generator). Ensuring the completion of a Root Cause Analysis for all Radiation incidents/exposures in facility/Field Operations of responsibility. OPERATIONAL CAPABILITY Manage and co-ordinate the Radiation Protection Program to ensure compliance to Weatherford standards and local regulations in the facility/field operations under their jurisdiction, ensuring any potential improvements or other required changes are communicated to the Global QHSE team. Develop, implement and maintain local radiation protection procedures and/or management plans as necessary to fulfil regulatory or client requirements. Ensuring Local Rules, work instructions, risk assessments and safe work practices (control of exposure) are in place for personnel working with radioactive material. Maintain, renew and update all licenses and permits pertaining to the use, storage or transportation of radioactive material with full traceability. Ensure that licensed radioactive material in the company's possession or used by the company is limited to those specified in the license. Ensure the terms and conditions of the applicable Radiation licenses are met and the required reports/records, such as personnel authorisation, exposure, inventory, surveys and usage records, etc. are periodically reviewed for accuracy and compliance with regulations and license conditions. Implement, monitor and maintain records of the radiation training program for employees. Maintain the leak test program and/or supervise leak testing of sealed sources as applicable. Procure and maintain radiation survey instruments, establishing and maintaining and up to date instrument calibration program, ensuring they are capable of detecting type of radiation used or handled within the facility or any field operations. Ensure radioactive materials (RAM) source inventory file is available for all RAM in the facility, with full traceability from cradle to grave. Administer the radiation dosimeter program for the facility/Field Operations of responsibility, including setting the local procedure for handling female radiation workers, per the local regulations. Ensure proper disposal of Radioactive Material as per country / district regulatory requirements, with the approved vendor as per company's Supply Chain procedure / standard. Ensure all records are maintained from cradle to grave. Maintain security standards in line with Police (CTSA) recommendations and the radiation standard at the facility/field operations of responsibility. Ensure security risk assessments are conducted for all storage operations, usage and transportation of RAM. Ensure vendors providing services and products relating to Radioactive materials are vetted using Weatherford standards for approved supplier. Act as the contact for all domestic, international imports and exports for the facility of responsibility and develop facility specific radioactive material shipping procedure. This includes preparation, packaging and completing dangerous goods transportation paperwork (ADR/IATA /IMDG certified). Conduct regular facility/field site inspections/audits to validate compliance to company operational excellence & Standards and local legislative requirements. Audit facility/field operations radiation emergency response & contingency plans and implement changes to improve overall emergency response management. Assist and lead the investigation of facility/field operations radiation related incidents, in conjunction with local authority and the appropriate business unit/product line within Weatherford. Supports the Country HazMat manager in conducting legislative assessments to determine gaps between local legislation and Weatherford's standards, recorded in Management of Change (MOC). Perform any other duties commensurate with the job scope as directed by the Country & Global HazMat mangers. CLIENT COMMUNICATION Act as liaison with local regulatory bodies for audits & notification requirements, this includes interfacing with government agencies, customers, vendors, trade compliance, logistics, other local country management and employees. Liaise with the appointed RPA for guidance on compliance with regulations and annual audit. To provide internal and external (authorities) reports/notifications to time and quality. PEOPLE MANAGEMENT & DEVELOPMENT Follow up with the business unit leaders with the identified BU radiation training implementation for all identified radiation employees. VISION & LEADERSHIP Endeavour to lead by example , actively inspire and produce momentum for employees to follow suit. Qualifications Required 2 years' experience in Oil & gas industry. Radiation Protection Supervisor (RPS) trained. ADR / IATA / IMDG certified. Ability to communicate, both verbally and in writing (English) Understanding of IRR17 requirements Able to communicate at senior manager level. Good computer skills The physical ability to immediately respond to emergency situations. Preferred University Degree. Lead Auditor qualified. 3+ years as Health & Safety Coordinator or Business Unit (Radiation Safety Officer / RPS) Proven ability to communicate with Government authorities. . click apply for full job details
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv's Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications - the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management - the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar
Apr 18, 2024
Full time
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv's Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications - the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management - the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv s Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Apr 18, 2024
Full time
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv s Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Chief Information Security Officer (VA251) Location: Jersey Guernsey Southampton London Department: Technology Experience: 5 years' experience in a relevant information security role. Functional understanding of IT operations and systems, including security procedures We are currently recruiting for a Chief Information Security Officer, to hold responsibility for leading the development, coordination and implementation of the Group's information security and data protection programmes. Main duties will include but are not limited to: To inform and advise the Group in respect of information and cyber security risks and issues Responsibility for defining, developing and managing the Group's information security strategy and ongoing development programme To define and embed the ISO 27001 Information Security Framework across the Group that addresses the needs of the business, its staff, clients, and other external stakeholders in line with relevant legislation and industry standards Drive and deliver continuous improvement to the Group's Information and Cyber Security systems, processes and procedures. Develop and lead an effective, high-performance Information Security and Data Protection function Establish and maintain clear and measurable Information and Cyber Security strategic plans, budgets and targets, and robust and fit-for-purpose operational procedures and deliver continuous improvements that ensure all elements of the service represent the best value for money Ensure that the Information Security and Data Protection resources and budget are managed effectively, in accordance with all applicable policy and procedures To be the point of escalation for all information security alerts and breaches and coordinate responses via incident management protocols To conduct regular monitoring to ensure security practices, policies and procedures are being followed, evidencing Group compliance as required by appropriate certifications, identifying areas for improvement, making recommendations to address identified failures, agreeing remedial actions and timelines for delivery Ensure management information is fit for purpose and is available on a timely basis to the Group's Risk Committees, Carey Olsen Boards and Regulatory Authorities Collaboration with the Technology department to ensure that the Group's security practices meet all applicable requirements To manage all client and regulator requests for detail on the Group's information security controls (client audits / questionnaires) The ideal candidate will hold a recognised information security qualification, with at least 5 years' experience in a relevant information Securityrole and expertise in complex regulatory and contractual requirements. An ability to create effective compliance systems will also be useful. Please click on "Apply Now" to submit a CV for this vacancy. If you are interested in this vacancy please apply and submit your CV.
Apr 18, 2024
Full time
Chief Information Security Officer (VA251) Location: Jersey Guernsey Southampton London Department: Technology Experience: 5 years' experience in a relevant information security role. Functional understanding of IT operations and systems, including security procedures We are currently recruiting for a Chief Information Security Officer, to hold responsibility for leading the development, coordination and implementation of the Group's information security and data protection programmes. Main duties will include but are not limited to: To inform and advise the Group in respect of information and cyber security risks and issues Responsibility for defining, developing and managing the Group's information security strategy and ongoing development programme To define and embed the ISO 27001 Information Security Framework across the Group that addresses the needs of the business, its staff, clients, and other external stakeholders in line with relevant legislation and industry standards Drive and deliver continuous improvement to the Group's Information and Cyber Security systems, processes and procedures. Develop and lead an effective, high-performance Information Security and Data Protection function Establish and maintain clear and measurable Information and Cyber Security strategic plans, budgets and targets, and robust and fit-for-purpose operational procedures and deliver continuous improvements that ensure all elements of the service represent the best value for money Ensure that the Information Security and Data Protection resources and budget are managed effectively, in accordance with all applicable policy and procedures To be the point of escalation for all information security alerts and breaches and coordinate responses via incident management protocols To conduct regular monitoring to ensure security practices, policies and procedures are being followed, evidencing Group compliance as required by appropriate certifications, identifying areas for improvement, making recommendations to address identified failures, agreeing remedial actions and timelines for delivery Ensure management information is fit for purpose and is available on a timely basis to the Group's Risk Committees, Carey Olsen Boards and Regulatory Authorities Collaboration with the Technology department to ensure that the Group's security practices meet all applicable requirements To manage all client and regulator requests for detail on the Group's information security controls (client audits / questionnaires) The ideal candidate will hold a recognised information security qualification, with at least 5 years' experience in a relevant information Securityrole and expertise in complex regulatory and contractual requirements. An ability to create effective compliance systems will also be useful. Please click on "Apply Now" to submit a CV for this vacancy. If you are interested in this vacancy please apply and submit your CV.
Verto is a pioneering fintech firm that specialises in providing innovative payment solutions to facilitate secure, seamless, and efficient cross-border transactions. Operating in various emerging markets, we aim to optimise FX treasury management and payment orchestration for small-medium businesses and enterprises alike. We are actively searching for a dynamic and seasoned Director of Product, reporting directly to the Chief Product Officer (CPO), to spearhead the strategic evolution of our payment solutions while providing leadership to a multifunctional team. This critical role demands extensive expertise in product development, cross-border payments, emerging markets, and FX treasury management. Over the next 12 months, your mission will be to guide the strategic planning, development, and deployment of innovative payment products tailored to the unique demands of emerging markets, while fostering a collaborative and high-performing team environment. Engage in insightful market research and analysis to identify trends, opportunities, and threats within the cross-border payments and FX landscape. In the next 12 months you will: Work hand in glove with the incoming Principal Product Manager to define and execute a robust product strategy aligned with business objectives. And drive the entire product lifecycle, from conception to launch, ensuring each product meets customer needs and regulatory standards. Scale & manage our Product team whilst fostering a culture of innovation and collaboration, driving high-level product performance. Develop and implement efficient processes for product development and management, optimising resource utilisation Oversee FX treasury management, ensuring robust financial risk mitigation and compliance with global regulations. Streamline payment orchestration to enhance transaction speed, security, and overall customer satisfaction. leveraging a keen understanding of market trends. Ensure your team are supporting the PPM in the delivery of product enhancements and new features. Develop best in class product performance metrics, identifying areas for improvement. At Verto, we're passionate about helping businesses in Africa reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Africa. We believe that where you do business shouldn't determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We're on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising the opportunity and need to solve for emerging markets. We're backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted 'Fintech Start Up of the Year' at Fintech Awards London 2022. Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we're only just getting started. What We Offer Up to 5% employer contribution towards your pension Private Vitality Health and Dental coverage for you and your family 33 days of annual leave (including Bank Holidays) Access to our Employee Integration programme, giving you the opportunity to travel to and work with the team in our hubs in Kenya, Nigeria, South Africa and India Discounted gym membership Regular company social events A Perkbox Subscription giving you discount to 1000s of retailers Verto is an equal opportunity employer and we encourage applications from candidates of all backgrounds and experiences.
Apr 18, 2024
Full time
Verto is a pioneering fintech firm that specialises in providing innovative payment solutions to facilitate secure, seamless, and efficient cross-border transactions. Operating in various emerging markets, we aim to optimise FX treasury management and payment orchestration for small-medium businesses and enterprises alike. We are actively searching for a dynamic and seasoned Director of Product, reporting directly to the Chief Product Officer (CPO), to spearhead the strategic evolution of our payment solutions while providing leadership to a multifunctional team. This critical role demands extensive expertise in product development, cross-border payments, emerging markets, and FX treasury management. Over the next 12 months, your mission will be to guide the strategic planning, development, and deployment of innovative payment products tailored to the unique demands of emerging markets, while fostering a collaborative and high-performing team environment. Engage in insightful market research and analysis to identify trends, opportunities, and threats within the cross-border payments and FX landscape. In the next 12 months you will: Work hand in glove with the incoming Principal Product Manager to define and execute a robust product strategy aligned with business objectives. And drive the entire product lifecycle, from conception to launch, ensuring each product meets customer needs and regulatory standards. Scale & manage our Product team whilst fostering a culture of innovation and collaboration, driving high-level product performance. Develop and implement efficient processes for product development and management, optimising resource utilisation Oversee FX treasury management, ensuring robust financial risk mitigation and compliance with global regulations. Streamline payment orchestration to enhance transaction speed, security, and overall customer satisfaction. leveraging a keen understanding of market trends. Ensure your team are supporting the PPM in the delivery of product enhancements and new features. Develop best in class product performance metrics, identifying areas for improvement. At Verto, we're passionate about helping businesses in Africa reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Africa. We believe that where you do business shouldn't determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We're on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising the opportunity and need to solve for emerging markets. We're backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted 'Fintech Start Up of the Year' at Fintech Awards London 2022. Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we're only just getting started. What We Offer Up to 5% employer contribution towards your pension Private Vitality Health and Dental coverage for you and your family 33 days of annual leave (including Bank Holidays) Access to our Employee Integration programme, giving you the opportunity to travel to and work with the team in our hubs in Kenya, Nigeria, South Africa and India Discounted gym membership Regular company social events A Perkbox Subscription giving you discount to 1000s of retailers Verto is an equal opportunity employer and we encourage applications from candidates of all backgrounds and experiences.
The Recruitment Co are recruiting for permanent Security Officers for our client, who are a market leader in the Facilities Management sector. This role will be working at a large shopping centre based in the centre of Bath. Salary: 27,736 (This equates to 12.70 per hour) Permanent Role Various shifts between 6:30am - 6:30pm/ 6:30pm - 6:30am - 42 hours per week Therefore you must be flexible to work a combination of days, nights and weekends. Business Overview: A leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of 1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview: We are currently recruiting for a Security Officer to join a passionate and driven Security team. This position for the Security Officer will be fully trained in Security operations. Also, part of the position is the patrolling malls, service areas, service desk and public areas. Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using "minimal enforcement"; maintaining fire, Health and Safety Regulations and securing the premises. In the course of duty aid the public and shop mobility, First Aid (if qualified) using "customer care" procedures at all times. All duties to be carried out in adherence with the IFM Health and Safety policy. Care to be taken regarding personal appearance and hygiene at all times. To assure that the company standards and policies are followed and maintained Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards Key Responsibilities: Start shift promptly at time designated, in full uniform. Appearance to be clean, smart, and tidy always. Responsible for active communication of "changeover" of shift to on shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, run-though of incident occurrences from previous shift, confirmation of any insecure doors, any matters pertaining to the smooth effective running of the shift. Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy - set procedures are indicated in the Assignment Instructions Responsible for full comprehensive understanding of fire alarm procedures. Responsible for acting as an evacuation marshal in the event of a major incident. In relation to a major incident must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name. Assisting tenants on request on the event of an incident - this may be in person or by camera or both. Assisting Police presence on site either in person, by camera or by statement. Awareness of responsibilities and powers as a member of the security team and when to hand over to Police instruction. Responsible for diffusing incidents and situations in the malls Responsible for providing first aid if necessary. (This only to apply to certificated first aiders.) Security Guards not trained in first aid must be made aware of manned first aider on shift. Knowledge of in-house radio usage plus call signs Use patrol monitor (Deister) system to assist with accident and incident control and prevention. Responsible on night shift to maintain check calls as required. At all times to follow through any managerial instructions. To ensure all work is carried out in a safe, proper, and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements. Maintain confidentiality in all aspects of client and staff information. Report anything in need of repair or replacement to the appropriate person Keep your working area and space clean and tidy at all times and your tools and equipment safely stored. Be familiar with the required care standards regulations governing your job. Maintain polite and good communication with your colleagues, tenants, and shoppers at all times. Be prepared to receive and undertake further training as required. At all times to follow through any managerial instructions About You: Applicants must have the right to work in the UK SIA licence Experience of working and building partnerships with clients. IOSH trained is desirable. Articulate and has the ability to communicate effectively with the clients and the IFM teams. Organised individual who can demonstrate a record of planning and managing workflows. Able to demonstrate an understanding of high-quality service delivery and their impact on this. The ability to be agile and flexible to meet the needs and demands of the role. Excellent time management organisation and focus on ability to prioritise and multitask with clear ability to focus on detail. The Recruitment Co are an equal opportunities employer CPManchesterGS The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Apr 18, 2024
Full time
The Recruitment Co are recruiting for permanent Security Officers for our client, who are a market leader in the Facilities Management sector. This role will be working at a large shopping centre based in the centre of Bath. Salary: 27,736 (This equates to 12.70 per hour) Permanent Role Various shifts between 6:30am - 6:30pm/ 6:30pm - 6:30am - 42 hours per week Therefore you must be flexible to work a combination of days, nights and weekends. Business Overview: A leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of 1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Role Overview: We are currently recruiting for a Security Officer to join a passionate and driven Security team. This position for the Security Officer will be fully trained in Security operations. Also, part of the position is the patrolling malls, service areas, service desk and public areas. Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using "minimal enforcement"; maintaining fire, Health and Safety Regulations and securing the premises. In the course of duty aid the public and shop mobility, First Aid (if qualified) using "customer care" procedures at all times. All duties to be carried out in adherence with the IFM Health and Safety policy. Care to be taken regarding personal appearance and hygiene at all times. To assure that the company standards and policies are followed and maintained Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards Key Responsibilities: Start shift promptly at time designated, in full uniform. Appearance to be clean, smart, and tidy always. Responsible for active communication of "changeover" of shift to on shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, run-though of incident occurrences from previous shift, confirmation of any insecure doors, any matters pertaining to the smooth effective running of the shift. Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy - set procedures are indicated in the Assignment Instructions Responsible for full comprehensive understanding of fire alarm procedures. Responsible for acting as an evacuation marshal in the event of a major incident. In relation to a major incident must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name. Assisting tenants on request on the event of an incident - this may be in person or by camera or both. Assisting Police presence on site either in person, by camera or by statement. Awareness of responsibilities and powers as a member of the security team and when to hand over to Police instruction. Responsible for diffusing incidents and situations in the malls Responsible for providing first aid if necessary. (This only to apply to certificated first aiders.) Security Guards not trained in first aid must be made aware of manned first aider on shift. Knowledge of in-house radio usage plus call signs Use patrol monitor (Deister) system to assist with accident and incident control and prevention. Responsible on night shift to maintain check calls as required. At all times to follow through any managerial instructions. To ensure all work is carried out in a safe, proper, and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements. Maintain confidentiality in all aspects of client and staff information. Report anything in need of repair or replacement to the appropriate person Keep your working area and space clean and tidy at all times and your tools and equipment safely stored. Be familiar with the required care standards regulations governing your job. Maintain polite and good communication with your colleagues, tenants, and shoppers at all times. Be prepared to receive and undertake further training as required. At all times to follow through any managerial instructions About You: Applicants must have the right to work in the UK SIA licence Experience of working and building partnerships with clients. IOSH trained is desirable. Articulate and has the ability to communicate effectively with the clients and the IFM teams. Organised individual who can demonstrate a record of planning and managing workflows. Able to demonstrate an understanding of high-quality service delivery and their impact on this. The ability to be agile and flexible to meet the needs and demands of the role. Excellent time management organisation and focus on ability to prioritise and multitask with clear ability to focus on detail. The Recruitment Co are an equal opportunities employer CPManchesterGS The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 23rd April 2024 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including risk assessments, method statements, working at height assessments and COSHH assessments to enable the completion of planned and reactive maintenance activities (installation, repair, replacement, modifications, etc). Types of plant, equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU s etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within area of responsibility. You will provide an interface between the maintenance and engineering functions for the delivery of minor alteration projects, the sourcing of spares, identification of suitable replacement parts for obsolete equipment. As a craft specialist, you will be required to work in a professional and flexible manner across a variety of locations to meet the programme and company needs and help to lead the team in adopting the company values. What will you need to be considered? An engineering apprenticeship with a minimum NVQ/Diploma Level 3 in a relevant technical discipline or NVQ/Diploma level 2 plus industrial experience. Competency in a single specialism or capability to work across a range of disciplines or work areas Ability to work as a lead team member including coaching other engineers in specialised roles Basic computer literacy to utilise relevant business systems (e.g. Asset Management System) Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 18, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 23rd April 2024 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including risk assessments, method statements, working at height assessments and COSHH assessments to enable the completion of planned and reactive maintenance activities (installation, repair, replacement, modifications, etc). Types of plant, equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU s etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within area of responsibility. You will provide an interface between the maintenance and engineering functions for the delivery of minor alteration projects, the sourcing of spares, identification of suitable replacement parts for obsolete equipment. As a craft specialist, you will be required to work in a professional and flexible manner across a variety of locations to meet the programme and company needs and help to lead the team in adopting the company values. What will you need to be considered? An engineering apprenticeship with a minimum NVQ/Diploma Level 3 in a relevant technical discipline or NVQ/Diploma level 2 plus industrial experience. Competency in a single specialism or capability to work across a range of disciplines or work areas Ability to work as a lead team member including coaching other engineers in specialised roles Basic computer literacy to utilise relevant business systems (e.g. Asset Management System) Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Nottingham Community Housing Association
Mansfield, Nottinghamshire
Multi-Site Services Officer ( Maintenance / Repairs) Nottingham £24,326 - £28,569 per annum pro rata Part Time - 25 hours per week We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants. Responsibilities: As well as diagnosing basic repairs and assessing repair work, you would be expected to: Report emergency repairs and carry out minor repairs and limited decorative work Liaise with our repairs department to progress major repair works and arrange access for contractors Maintain security and upkeep of all properties, reporting concerns promptly Monitor for indications of abandonment, anti-social behaviour, and fly tipping Signpost tenants to appropriate services and sources of advice Monitor the work of cleaning and grounds maintenance contractors Conduct regular health and safety inspections and report any risks or repairs required Requirements: We're looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It's important that you've got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you've got to be great at managing your time and sticking to procedures and instructions. Benefits: Joining our team means enjoying the freedom working independently, making positive changes in the lives of our customers. You'll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you'll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance. The role is part-time, 25 hours per week, Monday to Friday, with flexible working hours between 08:30 - 18:30. If you're passionate about making a difference in your community and have the skills and experience we're looking for, we'd love to hear from you. Interviews will be held in Edwinstowe on the 7th May 2024. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
Apr 18, 2024
Full time
Multi-Site Services Officer ( Maintenance / Repairs) Nottingham £24,326 - £28,569 per annum pro rata Part Time - 25 hours per week We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants. Responsibilities: As well as diagnosing basic repairs and assessing repair work, you would be expected to: Report emergency repairs and carry out minor repairs and limited decorative work Liaise with our repairs department to progress major repair works and arrange access for contractors Maintain security and upkeep of all properties, reporting concerns promptly Monitor for indications of abandonment, anti-social behaviour, and fly tipping Signpost tenants to appropriate services and sources of advice Monitor the work of cleaning and grounds maintenance contractors Conduct regular health and safety inspections and report any risks or repairs required Requirements: We're looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It's important that you've got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you've got to be great at managing your time and sticking to procedures and instructions. Benefits: Joining our team means enjoying the freedom working independently, making positive changes in the lives of our customers. You'll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you'll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance. The role is part-time, 25 hours per week, Monday to Friday, with flexible working hours between 08:30 - 18:30. If you're passionate about making a difference in your community and have the skills and experience we're looking for, we'd love to hear from you. Interviews will be held in Edwinstowe on the 7th May 2024. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
Security Manager (High-profile location) Salary: 55,000 Location: Central London This is a unique opportunity for a people focused Security Manager to lead a dedicated team at one of the capitals most prestigious locations. We are seeking a people focused Security Manager to oversee the delivery of security at a high-profile location in Central London. This role will see you manage a large team of security officers in a fast-paced environment as well as helping to shape and implement the wider security strategy. You will be a Security Manager with experience leading security teams and flourish delivering a 5 customer focused service. You thrive in a fast-paced environment where no two days are the same. Applicants should meet the following criteria: Experience managing the delivery of operational security. An experienced people manager with the ability to lead and develop staff Experience leading and managing large teams Experience implementing security strategy relating to counter terrorism, emergency planning/response, threat assessment etc. A passion for service excellence Experience of influencing and engaging stakeholders Ideally you will have experience in the hospitality (4/5 Hotel environment), arts or luxury sectors. Key duties and responsibilities will include: Managing the delivery of site security in a busy and high-profile environment. Conduct and monitor staff appraisals and encourage further development Staff training and development across core areas such as counter terrorism response, customer service and effective communication. The planning and implementation of Incident management and response Event security planning and preparation Safeguarding of various assets to include people, buildings and information Assist with the strategic planning of the security function Oversee the delivery of control room operations Cross functional working with the Property and Facilities teams. Undertake risk assessments Liaise with emergency services when required Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
Apr 18, 2024
Full time
Security Manager (High-profile location) Salary: 55,000 Location: Central London This is a unique opportunity for a people focused Security Manager to lead a dedicated team at one of the capitals most prestigious locations. We are seeking a people focused Security Manager to oversee the delivery of security at a high-profile location in Central London. This role will see you manage a large team of security officers in a fast-paced environment as well as helping to shape and implement the wider security strategy. You will be a Security Manager with experience leading security teams and flourish delivering a 5 customer focused service. You thrive in a fast-paced environment where no two days are the same. Applicants should meet the following criteria: Experience managing the delivery of operational security. An experienced people manager with the ability to lead and develop staff Experience leading and managing large teams Experience implementing security strategy relating to counter terrorism, emergency planning/response, threat assessment etc. A passion for service excellence Experience of influencing and engaging stakeholders Ideally you will have experience in the hospitality (4/5 Hotel environment), arts or luxury sectors. Key duties and responsibilities will include: Managing the delivery of site security in a busy and high-profile environment. Conduct and monitor staff appraisals and encourage further development Staff training and development across core areas such as counter terrorism response, customer service and effective communication. The planning and implementation of Incident management and response Event security planning and preparation Safeguarding of various assets to include people, buildings and information Assist with the strategic planning of the security function Oversee the delivery of control room operations Cross functional working with the Property and Facilities teams. Undertake risk assessments Liaise with emergency services when required Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Risk Management
About The Role Security Support Officer London £11.95 Various hours, 12 hr shifts - Days, Nights and weekends A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client's prestigious premises. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. We require Officers to be SIA licenced - Security Guarding/Door Supervision The Security Officer is required to provide an efficient, effective and professional security service. Duties as a Security Support Officer Be fully flexible and work a mixture of days, nights and weekends To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required To maintain a smart appearance and comply with Bidvest Noonan general policy with regards to dress code/uniform Answering all incoming telephone calls using the correct protocols. To ensure that accurate messages are relayed efficiently via email to the correct person. Always ensure that the caller is announced before transferring a call To maintain close working relationships with the relevant Building Management team and to coordinate efforts with respect to matters such as Emergency Procedures, Building Safety, Fire and Bomb threat evacuations Ensure that there is a thorough hand over at the completion of each shift with Security personnel Job role requirements as a Security Support Officer A valid SIA Licence Previous experience in a similar role would be preferred Have knowledge of Assignment Instructions (AI's) Proven experience in Corporate Security or relevant role (a minimum of 12 months) Must be able to work under pressure, be able make decisive decisions during incidents and difficult situations Excellent attention to detail and able to respond to issues in an effective efficient manner. Benefits as a Security Support Officer Full uniform supplied Paid holidays Pension plan On-going training Progression opportunities WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards Access to HSF - a health cash plan and personal accident benefit with added services About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact
Apr 18, 2024
Full time
About The Role Security Support Officer London £11.95 Various hours, 12 hr shifts - Days, Nights and weekends A fantastic opportunity has arisen within Bidvest Noonan for Corporate Security Officers, who will work at our client's prestigious premises. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users. We require Officers to be SIA licenced - Security Guarding/Door Supervision The Security Officer is required to provide an efficient, effective and professional security service. Duties as a Security Support Officer Be fully flexible and work a mixture of days, nights and weekends To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required To maintain a smart appearance and comply with Bidvest Noonan general policy with regards to dress code/uniform Answering all incoming telephone calls using the correct protocols. To ensure that accurate messages are relayed efficiently via email to the correct person. Always ensure that the caller is announced before transferring a call To maintain close working relationships with the relevant Building Management team and to coordinate efforts with respect to matters such as Emergency Procedures, Building Safety, Fire and Bomb threat evacuations Ensure that there is a thorough hand over at the completion of each shift with Security personnel Job role requirements as a Security Support Officer A valid SIA Licence Previous experience in a similar role would be preferred Have knowledge of Assignment Instructions (AI's) Proven experience in Corporate Security or relevant role (a minimum of 12 months) Must be able to work under pressure, be able make decisive decisions during incidents and difficult situations Excellent attention to detail and able to respond to issues in an effective efficient manner. Benefits as a Security Support Officer Full uniform supplied Paid holidays Pension plan On-going training Progression opportunities WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards Access to HSF - a health cash plan and personal accident benefit with added services About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact
AWE are currently looking to hire a Business Case Assurance Manager to join our Business Case Assurance team. The Business Case Assurance Team is a recently formed group reporting into the Chief Financial Officer. The Team are a critical element of the investment assurance process. The Team also provide advice and guidance as to the most appropriate form of business case and support with commissioning the level and timing of assurance and approvals required. The team essentially have over-arching responsibility in ensuring all business cases adhere to the principles of HMT Green Book and Managing Public Money. Ideally you will currently be working within a Project/Programme environment where you would be directly involved with investment proposals. Salary: 43,430 - 55,000 depending on experience Location: Reading area As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Job Description: As required, continuously improve the business case assurance and approval process and embed into AWE ways of working. As required, continuously improve the business case assurance pipeline and provide advice and guidance to stakeholders on the assurance process. Deliver a training and Learning from Experience (LFE) programme for all AWE staff and stakeholders involved in the production assurance and governance of business cases. Develop business case assurance and approval data, reporting tool(s) and a management information dashboard to meet line management requirement. Coordinate the effective dissemination of actions, requirements or conditions emanating from formal approval boards and that any lessons learned are applied to future change initiatives. Develop assurance stakeholder engagement, be proactive in contacting stakeholders to ensure you are fully up to date with the latest proposed business cases. Develop the working relationship with AWE and DNO approvals as well as the wider Defence assurance and scrutiny communities. Provide guidance and advice to project teams on the requirements and development of Business Case, using organisational templates, HMT 5 case modelling, Programme Evidence & Assurance Tailoring (PEAT) and Risk & Complexity Assessment (RCA). Provide a Secretariat for assurance boards Experience / skills required: Through experience you will be able to demonstrate: Understanding the assurance and approvals process dictated by the MOD Ability to identify, investigate, evaluate and implement improved ways of working Ability to take decisions and solve complex business problems A strong focus on efficiency, innovation and quality Excellent written and verbal communication skills Strong focus on customers and partners and ability to build and sustain strong relationships Ability to manage yourself and work on your own initiative Suitable for an individual with experience in a project support, PMO, or portfolio support function. The following experience would be desirable but not essential: Business Analysis and/or applying Continuous Improvement methodologies Writing or reviewing business cases and undertaking project assurance, review, or scrutiny. Working with internal and external users and stakeholders Qualifications: Degree or equivalent is desirable but not essential APM Practitioner qualification is desirable but not essential All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Apr 17, 2024
Full time
AWE are currently looking to hire a Business Case Assurance Manager to join our Business Case Assurance team. The Business Case Assurance Team is a recently formed group reporting into the Chief Financial Officer. The Team are a critical element of the investment assurance process. The Team also provide advice and guidance as to the most appropriate form of business case and support with commissioning the level and timing of assurance and approvals required. The team essentially have over-arching responsibility in ensuring all business cases adhere to the principles of HMT Green Book and Managing Public Money. Ideally you will currently be working within a Project/Programme environment where you would be directly involved with investment proposals. Salary: 43,430 - 55,000 depending on experience Location: Reading area As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Job Description: As required, continuously improve the business case assurance and approval process and embed into AWE ways of working. As required, continuously improve the business case assurance pipeline and provide advice and guidance to stakeholders on the assurance process. Deliver a training and Learning from Experience (LFE) programme for all AWE staff and stakeholders involved in the production assurance and governance of business cases. Develop business case assurance and approval data, reporting tool(s) and a management information dashboard to meet line management requirement. Coordinate the effective dissemination of actions, requirements or conditions emanating from formal approval boards and that any lessons learned are applied to future change initiatives. Develop assurance stakeholder engagement, be proactive in contacting stakeholders to ensure you are fully up to date with the latest proposed business cases. Develop the working relationship with AWE and DNO approvals as well as the wider Defence assurance and scrutiny communities. Provide guidance and advice to project teams on the requirements and development of Business Case, using organisational templates, HMT 5 case modelling, Programme Evidence & Assurance Tailoring (PEAT) and Risk & Complexity Assessment (RCA). Provide a Secretariat for assurance boards Experience / skills required: Through experience you will be able to demonstrate: Understanding the assurance and approvals process dictated by the MOD Ability to identify, investigate, evaluate and implement improved ways of working Ability to take decisions and solve complex business problems A strong focus on efficiency, innovation and quality Excellent written and verbal communication skills Strong focus on customers and partners and ability to build and sustain strong relationships Ability to manage yourself and work on your own initiative Suitable for an individual with experience in a project support, PMO, or portfolio support function. The following experience would be desirable but not essential: Business Analysis and/or applying Continuous Improvement methodologies Writing or reviewing business cases and undertaking project assurance, review, or scrutiny. Working with internal and external users and stakeholders Qualifications: Degree or equivalent is desirable but not essential APM Practitioner qualification is desirable but not essential All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.