One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
What to expect as a Sales Progressor in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:80% - £25090% - £500100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Apr 18, 2024
Full time
What to expect as a Sales Progressor in Swindon Register client details Chase key stakeholders throughout the home buying process: Mortgage advisers or lenders Solicitors Your buyer The vendor (client selling the house) Surveyors Any other key parts to the process Gather required documents to complete the sale Identification Mortgage agreement Required insurance policies Manage the home buying process to ensure successful completion What you need to bring to the table Demonstrable track record of success and knowledge within an administrative role. Ideally, you have experience or knowledge about Estate Agency/Residential Lettings and the home buying process A reputation for delivering outstanding customer service Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry Passionate about haart, our values and processes A hunger to earn. A drive to work hard and reap the rewards from your dedication As a Sales Progressor, we would expect you to; be able to pick up client relationships, to manage multiple cases at one time and effectively communicate with and update your key stakeholders within the home buying process to ensure a smooth completion What's on offer to you Basic annual salary is between £17,500 to £22,000 (Depending on experience) Move Manager Scheme - Quarterly bonuses for successfully converting a % of the pipeline:80% - £25090% - £500100% - £750 Dedicated training and coaching to support your ongoing development A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level Are you good at? Engaging with people from all walks of life. You're able to hold conversations to establish their needs and wants. You communicate effectively through email, phone and face to face Spinning a lot of plates, you've mastered multitasking and excel managing numerous responsibilities and tasks Being a Wanting, no, needing , to do an excellent job, not just for you but for the team and most importantly your customer Believing in yourself and your abilities - and not being afraid to show it The finer details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Job Title: Operations Executive Salary: £24,000 part-time salary (£28,125 full-time equivalent) Contract: Fixed term for 10 months Working hours: 32 hours per week, Monday to Friday flexible between 8am and 6pm Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) Start date: May The Post As Operations Executive, your responsibilities will include, but not limited to: Tenant Administration Assisting the Operations Manager with a range of tenant administration, including: Coordinating processes for tenants moving in and out, including liaison with tenants and with Sales, Property Management, Finance and IT teams, and issuing new leases and licences from standard templates Maintaining and updating templates of leases and licences Keeping tenants' electronic and paper records up-to-date Dealing with tenants' administrative queries Maintenance of building plans Issuing consents to sub-letting Preparing and maintaining procedure documents for tenant administrative processes Drafting terms within leases and licences, which are outside of the standard templates Assisting with non-financial aspects of the rent review process Coordinating the process for annual lease and licence renewals Development of Company's electronic Information system (Re-Leased) Assisting the Operations Manager with the development and implementation of the Re-Leased system Designing reports Assisting staff with importing / exporting data, producing reports Central purchasing contracts Mobile phones Lialse with the IT Manager for ordering new phones within policy Allocation of SIM cards Check invoices from suppliers are accurate and investigate unusual costs Utilities Liaise with property managers to obtain readings to update their utility spreadsheets Communicate with suppliers to ensure accurate billing Checking utility usage invoices and investigating unusual costs Other central contracts (photocopiers and sanitary bins) Dealing with annual contract renewals and obtaining best prices Liaising with Property Managers on requirements Approving invoices Maintaining electronic records of contracts Environmental Data Collection Liaise with property managers to obtain annual waste and Fgas data Maintain and update the waste and Fgas spreadsheets Supporting the Operations Executive with business rates administration Becoming familiar with business rates rules and practices Calculating business rates liability for each of our buildings and ensuring that the correct business rates are charged Identifying the most appropriate business rates treatment for new units/buildings Approving business rates invoices Notifying local authorities of changes of occupier and sorting out errors in billing Liaising with the Valuation Office over valuations and splitting of properties, as required Dealing with business rates queries from colleagues and tenants General duties General admin support to the department Drafting some communication materials Filing and any other administrative tasks as required Assist the Operations team in providing and delivering information to colleagues on roles and procedures Other responsibilities Working within the company's procedures and policies Working to improve the company's social and environmental objectives Other duties commensurate with the post Attendance at company-wide events, including the staff conference, company training, etc. Person Specification The successful candidate will: Be highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible Have strong analytical skills Have a high level of attention to detail and precision, including having the aptitude and patience to sort out detailed problems from time to time Be able to act quickly and effectively and use initiative Have excellent oral and written communication skills in English, including the ability to communicate with customers on administrative details politely and effectively Be numerate and in particular be comfortable producing simple budgets and financial reports in Excel, analysing costs and income, and using percentages and similar intermediate-level functions in Excel Have a proven ability to be confidential Be skilled at using Microsoft software, especially Outlook, Word and Excel Have an aptitude for using databases Be committed to social and environmental issues Be considerate and comfortable working in a large, open-plan office. Contractual Details This is a fixed-term contract with a three-month probationary period. The post is part-time working 32 hours a week, Monday to Friday. The working hours will be between 8am and 6pm and are flexible according to business needs. The salary is £24,000 pro rata (£28,125 full-time equivalent). The role is based in Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE). Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Apr 18, 2024
Full time
Job Title: Operations Executive Salary: £24,000 part-time salary (£28,125 full-time equivalent) Contract: Fixed term for 10 months Working hours: 32 hours per week, Monday to Friday flexible between 8am and 6pm Location: Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE) Start date: May The Post As Operations Executive, your responsibilities will include, but not limited to: Tenant Administration Assisting the Operations Manager with a range of tenant administration, including: Coordinating processes for tenants moving in and out, including liaison with tenants and with Sales, Property Management, Finance and IT teams, and issuing new leases and licences from standard templates Maintaining and updating templates of leases and licences Keeping tenants' electronic and paper records up-to-date Dealing with tenants' administrative queries Maintenance of building plans Issuing consents to sub-letting Preparing and maintaining procedure documents for tenant administrative processes Drafting terms within leases and licences, which are outside of the standard templates Assisting with non-financial aspects of the rent review process Coordinating the process for annual lease and licence renewals Development of Company's electronic Information system (Re-Leased) Assisting the Operations Manager with the development and implementation of the Re-Leased system Designing reports Assisting staff with importing / exporting data, producing reports Central purchasing contracts Mobile phones Lialse with the IT Manager for ordering new phones within policy Allocation of SIM cards Check invoices from suppliers are accurate and investigate unusual costs Utilities Liaise with property managers to obtain readings to update their utility spreadsheets Communicate with suppliers to ensure accurate billing Checking utility usage invoices and investigating unusual costs Other central contracts (photocopiers and sanitary bins) Dealing with annual contract renewals and obtaining best prices Liaising with Property Managers on requirements Approving invoices Maintaining electronic records of contracts Environmental Data Collection Liaise with property managers to obtain annual waste and Fgas data Maintain and update the waste and Fgas spreadsheets Supporting the Operations Executive with business rates administration Becoming familiar with business rates rules and practices Calculating business rates liability for each of our buildings and ensuring that the correct business rates are charged Identifying the most appropriate business rates treatment for new units/buildings Approving business rates invoices Notifying local authorities of changes of occupier and sorting out errors in billing Liaising with the Valuation Office over valuations and splitting of properties, as required Dealing with business rates queries from colleagues and tenants General duties General admin support to the department Drafting some communication materials Filing and any other administrative tasks as required Assist the Operations team in providing and delivering information to colleagues on roles and procedures Other responsibilities Working within the company's procedures and policies Working to improve the company's social and environmental objectives Other duties commensurate with the post Attendance at company-wide events, including the staff conference, company training, etc. Person Specification The successful candidate will: Be highly organised and efficient, with an ability to prioritise work within tight deadlines, to multi-task and to be flexible Have strong analytical skills Have a high level of attention to detail and precision, including having the aptitude and patience to sort out detailed problems from time to time Be able to act quickly and effectively and use initiative Have excellent oral and written communication skills in English, including the ability to communicate with customers on administrative details politely and effectively Be numerate and in particular be comfortable producing simple budgets and financial reports in Excel, analysing costs and income, and using percentages and similar intermediate-level functions in Excel Have a proven ability to be confidential Be skilled at using Microsoft software, especially Outlook, Word and Excel Have an aptitude for using databases Be committed to social and environmental issues Be considerate and comfortable working in a large, open-plan office. Contractual Details This is a fixed-term contract with a three-month probationary period. The post is part-time working 32 hours a week, Monday to Friday. The working hours will be between 8am and 6pm and are flexible according to business needs. The salary is £24,000 pro rata (£28,125 full-time equivalent). The role is based in Oxford (The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE). Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Click Apply to be emailed information about how to complete your application.
Recruitpedia Nxt Gen Recruitment
Stourbridge, West Midlands
Commercial Property Admin Assistant / Secretary Stourbridge Full Time Competitive Salary DOE Commercial Property Admin Assistant / Secretary A Commercial Property Admin Assistant / Secretary is required by a modern specialist firm of solicitors based in Stourbridge offering a wealth of specialist expert knowledge to both corporate and individual clients not just locally but across the UK. The role: Providing administrative support to fee earners: Key Responsibilities and Accountabilities: Opening and creating new files. Complying with the Firm's various policies and procedures contained in the office manual. Applying for property searches. Using Land Registry Portal. Sending and receiving faxes and emails Filing Stamp Duty Land Transaction returns. Filing. Audio typing on digital audio system. Maintaining diaries. Making and taking telephone calls. Inputting timesheets on case manager. Photocopying. Completing cashier slips for cheques, cash and bank transfers or dealing with them via case manager. Requesting files from storage. Closing files. Covering for others as required. Ensuring the confidentiality and security of all practice and client documentation and information. Ensuring that outstanding client care is given at all times. Any other duties that are reasonably asked of you by the partners. The Candidate: Super organised Friendly and helpful Flexible and able to prioritise a changing to do list Detail oriented and accurate Trustworthy, discreet and reliable Self-motivated Articulate and a good communicator Good with English (verbally and written) Proficient in using a computer (especially Word, Excel and MS Office) Able to work in a team Calm under pressure Vacancy Information: Location: Stourbridge Salary Range: Competitive Salary DOE Job type: Permanent Job Sector: Legal Working Hours: Full time Commercial Property Assistant, Admin Assistant, Admin Secretary, Legal Assistant, General Administrative Support, Permanent, Stourbridge
Apr 18, 2024
Full time
Commercial Property Admin Assistant / Secretary Stourbridge Full Time Competitive Salary DOE Commercial Property Admin Assistant / Secretary A Commercial Property Admin Assistant / Secretary is required by a modern specialist firm of solicitors based in Stourbridge offering a wealth of specialist expert knowledge to both corporate and individual clients not just locally but across the UK. The role: Providing administrative support to fee earners: Key Responsibilities and Accountabilities: Opening and creating new files. Complying with the Firm's various policies and procedures contained in the office manual. Applying for property searches. Using Land Registry Portal. Sending and receiving faxes and emails Filing Stamp Duty Land Transaction returns. Filing. Audio typing on digital audio system. Maintaining diaries. Making and taking telephone calls. Inputting timesheets on case manager. Photocopying. Completing cashier slips for cheques, cash and bank transfers or dealing with them via case manager. Requesting files from storage. Closing files. Covering for others as required. Ensuring the confidentiality and security of all practice and client documentation and information. Ensuring that outstanding client care is given at all times. Any other duties that are reasonably asked of you by the partners. The Candidate: Super organised Friendly and helpful Flexible and able to prioritise a changing to do list Detail oriented and accurate Trustworthy, discreet and reliable Self-motivated Articulate and a good communicator Good with English (verbally and written) Proficient in using a computer (especially Word, Excel and MS Office) Able to work in a team Calm under pressure Vacancy Information: Location: Stourbridge Salary Range: Competitive Salary DOE Job type: Permanent Job Sector: Legal Working Hours: Full time Commercial Property Assistant, Admin Assistant, Admin Secretary, Legal Assistant, General Administrative Support, Permanent, Stourbridge
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
Apr 18, 2024
Full time
Inventory Clerk Manager / Senior Property Manager We are either looking for an Inventory Clerk Manager or a Senior Property Manager who has carried out Property Inspections, Inventories and Check Outs and we will only consider applications from people wanting to work 5 full days per week, working between 8.30am - 5.30pm Monday to Friday. You will have full responsibility for a team of Inventory Clerks plus Administrators across the Essex region. Inventory Clerk Manager / Senior Property Manager The successful candidate who fulfills this varied role will spend part of each working week carrying out audits, and further training and development of your team of Inventory Clerks and ensuring they feel supported. You will train on visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord via bespoke software held on an iPad, compile detailed reports which record the overall condition of a property prior to any tenants moving in. Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident. Where relevant, liaising with Property Managers to ensure maintenance based issues are resolved. Inventory Clerk Manager / Senior Property Manager If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. Inspecting the property prior to the end of a tenancy to produce a 'check out' report which will again record the general condition of the property at that time just prior to the tenants moving out. At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in. Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to an independent adjudicator who will decide what if anything should be deducted from the tenants' original deposit. Inventory Clerk Manager / Senior Property Manager Highly organised and able to manage a busy diary. The ability to prioritise urgent tasks and constantly work to pre-defined deadlines. Excellent communication skills - face to face, orally and electronically. Confident and professional. IT proficient - familiar with MS Office, other general packages, tablets, and other mobile devices. Inventory Clerk Manager / Senior Property Manager Remuneration Salary up to £35,000 dependent on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website at for online Estate Agency vacancies. Find Steve King on LinkedIn.
As the Office Manager, you'll play a pivotal role in ensuring the smooth operation of our office. You'll be the backbone of our administrative processes, supporting both our field teams and clients. Your organizational skills, attention to detail, and ability to multitask will be crucial in maintaining efficiency. Responsibilities: Administrative Management: Oversee day-to-day office operations, including managing phone calls, emails, and correspondence. Maintain office supplies, equipment, and facilities. Coordinate meetings, appointments, and travel arrangements. Assist with payroll, invoicing, and record-keeping. Human Resources: Handle recruitment, onboarding, and employee documentation. Maintain personnel records and ensure compliance with HR policies. Support staff training and development initiatives. Financial Management: Work closely with our accounts team to manage financial transactions. Prepare and process invoices, purchase orders, and expense reports. Monitor budgetary expenses and assist with financial reporting. Client Relations: Provide excellent customer service to clients, suppliers, and contractors. Address inquiries, resolve issues, and maintain positive relationships. Health and Safety: Collaborate with our safety officer to ensure compliance with health and safety regulations. Assist in organizing safety training sessions for staff. Qualifications: Proven experience as an Office Manager or in a similar administrative role. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent communication skills, both written and verbal. Knowledge of the construction industry is a plus. Job Type: Full-time Salary: £35,000.00-£45,000.00 per year Benefits: Flexitime Schedule: Monday to Friday
Apr 18, 2024
Full time
As the Office Manager, you'll play a pivotal role in ensuring the smooth operation of our office. You'll be the backbone of our administrative processes, supporting both our field teams and clients. Your organizational skills, attention to detail, and ability to multitask will be crucial in maintaining efficiency. Responsibilities: Administrative Management: Oversee day-to-day office operations, including managing phone calls, emails, and correspondence. Maintain office supplies, equipment, and facilities. Coordinate meetings, appointments, and travel arrangements. Assist with payroll, invoicing, and record-keeping. Human Resources: Handle recruitment, onboarding, and employee documentation. Maintain personnel records and ensure compliance with HR policies. Support staff training and development initiatives. Financial Management: Work closely with our accounts team to manage financial transactions. Prepare and process invoices, purchase orders, and expense reports. Monitor budgetary expenses and assist with financial reporting. Client Relations: Provide excellent customer service to clients, suppliers, and contractors. Address inquiries, resolve issues, and maintain positive relationships. Health and Safety: Collaborate with our safety officer to ensure compliance with health and safety regulations. Assist in organizing safety training sessions for staff. Qualifications: Proven experience as an Office Manager or in a similar administrative role. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent communication skills, both written and verbal. Knowledge of the construction industry is a plus. Job Type: Full-time Salary: £35,000.00-£45,000.00 per year Benefits: Flexitime Schedule: Monday to Friday
Exciting Opportunity Alert! Join Rendall & Rittner as a Training Support & Engagement Officer! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Training Support & Engagement Officer. This is an incredible career opportunity with a fantastic package. Position: Training Support & Engagement Officer Location: The convenience of working from home with attending London office on occasion Working Hours: Monday to Friday, 09:00 - 17:30. Salary: £25,000 - £32,000 Contract: 12 Month FTC. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Key Responsibilities and Requirements: As a Training Support & Engagement Officer at Rendall & Rittner, you will: Lead by example whilst adopting the Rendall and Rittner policies, procedures and values Design, create and deliver top-class training programs to empower our end users, with a clear vision of delivering a unified end to end process. Own the end-to-end training process, from conducting training needs analysis, to the development of training material, and building training programmes based on these results. Create, edit and administer training guides and user manuals. Deliver training, including arranging sessions, inviting delegates, monitoring attendance, distributing training material and gathering feedback. Able to learn new IT systems, business processes and understand the use of technology to drive improvements and support new ways of working. Able to travel throughout the UK if required. Create and present digital training materials to support use of the platform and ensure key functionality is being utilised and the company's customer service objectives are being met. Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. Be an exceptional communicator being comfortable with all levels of stakeholders Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Apr 18, 2024
Full time
Exciting Opportunity Alert! Join Rendall & Rittner as a Training Support & Engagement Officer! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Training Support & Engagement Officer. This is an incredible career opportunity with a fantastic package. Position: Training Support & Engagement Officer Location: The convenience of working from home with attending London office on occasion Working Hours: Monday to Friday, 09:00 - 17:30. Salary: £25,000 - £32,000 Contract: 12 Month FTC. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Key Responsibilities and Requirements: As a Training Support & Engagement Officer at Rendall & Rittner, you will: Lead by example whilst adopting the Rendall and Rittner policies, procedures and values Design, create and deliver top-class training programs to empower our end users, with a clear vision of delivering a unified end to end process. Own the end-to-end training process, from conducting training needs analysis, to the development of training material, and building training programmes based on these results. Create, edit and administer training guides and user manuals. Deliver training, including arranging sessions, inviting delegates, monitoring attendance, distributing training material and gathering feedback. Able to learn new IT systems, business processes and understand the use of technology to drive improvements and support new ways of working. Able to travel throughout the UK if required. Create and present digital training materials to support use of the platform and ensure key functionality is being utilised and the company's customer service objectives are being met. Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. Be an exceptional communicator being comfortable with all levels of stakeholders Supporting Team Managers with daily Dynamics System Management to improve and develop user engagement. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Job Title: Category Manager - Property Services Location: Farringdon, London or Beeston, Nottingham Job Type: Permanent Full-Time Position Salary Banding: Nottingham: 54,464 - 57,330 London: 65,356 - 68,796 About Us: Are you looking for a job that gives something back? Do you yearn for a role that contributes towards our vision that everyone should have a home and the chance to live well? Do you have strong commercial skills with a desire to collaborate to make a positive difference? If so, come and join one of the UK s leading providers of affordable housing and care & support services. We employ over 2000 people to manage & develop our large portfolio of nearly 57,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. We dare you to join us! This role: As Category Manager for Property Services, you will develop & lead strategic sourcing & purchasing programmes taking the commercial lead to contribute significantly to the delivery of allocated procurement projects. Reporting to the Head of Commercial Procurement, you will be responsible for identifying and working to exceed internal & external customer expectations by delivering demonstrable value for money from your category, creating innovative and robust approaches to getting the best from our suppliers and upholding compliance to all relevant regulation and legislation, including our own internal financial procedures. What you'll need to succeed: You will already have relevant & specialist commercial/industry experience in purchasing & supply in a senior management role and ideally have experience in the Housing Sector. You will also have experience understanding and applying Strategic sourcing methodologies. You will have robust procurement knowledge comprising: advanced negotiation skills, knowledge of strategic sourcing methodologies, knowledge of supply chain theory, persuading and influencing and interpersonal skills, contract law and dispute resolution, statistical and data analysis skills, knowledge of market areas related to specific work categories, finance and leasing knowledge, business development and marketing plans, business accounting. At MTVH, you will support the Head of Commercial Procurement to create organisational excellence in procurement and purchasing and you will develop and lead a specific strategic sourcing programme for your defined categories, taking the lead on specific/allocated portfolio of sourcing categories, and contributing significantly to the delivery of allocated procurement projects. You will keep abreast of and ensure overall compliance with the latest internal financial procedures, relevant legislation & regulatory procurement compliance and work with your stakeholders to support a compliant balance of a flexible and commercial approach to project management. You will strive to exceed customer requirements by demonstrating the best value for money and excellent customer service, through compliance with category priorities and contracts, and by actively managing the marketplace through the development of key strategies for supplier and contract management. Additionally, you will support the successful development of supplier & contract management capabilities at MTVH to ensure your stakeholders are aware of their obligations and have access to the most appropriate resources. You will also adopt a Category Management approach, to ensure you are continually up to date and monitoring & reporting the detailed expenditure within your defined category, the suppliers & operating markets within, the products & services they provide, current performance & service levels, value for money & opportunities for efficiency, and you will work to understand existing supplier performance and contract compliance in liaison with stakeholders. You will be a Member of the Chartered Institute of Purchasing and Supply (CIPS) or an appropriate professional institute or relevant experience and you will have a degree-level qualification (or equivalent) plus specialist procurement knowledge and experience. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Job Title: Category Manager - Property Services Location: Farringdon, London or Beeston, Nottingham Job Type: Permanent Full-Time Position Salary Banding: Nottingham: 54,464 - 57,330 London: 65,356 - 68,796 About Us: Are you looking for a job that gives something back? Do you yearn for a role that contributes towards our vision that everyone should have a home and the chance to live well? Do you have strong commercial skills with a desire to collaborate to make a positive difference? If so, come and join one of the UK s leading providers of affordable housing and care & support services. We employ over 2000 people to manage & develop our large portfolio of nearly 57,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. We dare you to join us! This role: As Category Manager for Property Services, you will develop & lead strategic sourcing & purchasing programmes taking the commercial lead to contribute significantly to the delivery of allocated procurement projects. Reporting to the Head of Commercial Procurement, you will be responsible for identifying and working to exceed internal & external customer expectations by delivering demonstrable value for money from your category, creating innovative and robust approaches to getting the best from our suppliers and upholding compliance to all relevant regulation and legislation, including our own internal financial procedures. What you'll need to succeed: You will already have relevant & specialist commercial/industry experience in purchasing & supply in a senior management role and ideally have experience in the Housing Sector. You will also have experience understanding and applying Strategic sourcing methodologies. You will have robust procurement knowledge comprising: advanced negotiation skills, knowledge of strategic sourcing methodologies, knowledge of supply chain theory, persuading and influencing and interpersonal skills, contract law and dispute resolution, statistical and data analysis skills, knowledge of market areas related to specific work categories, finance and leasing knowledge, business development and marketing plans, business accounting. At MTVH, you will support the Head of Commercial Procurement to create organisational excellence in procurement and purchasing and you will develop and lead a specific strategic sourcing programme for your defined categories, taking the lead on specific/allocated portfolio of sourcing categories, and contributing significantly to the delivery of allocated procurement projects. You will keep abreast of and ensure overall compliance with the latest internal financial procedures, relevant legislation & regulatory procurement compliance and work with your stakeholders to support a compliant balance of a flexible and commercial approach to project management. You will strive to exceed customer requirements by demonstrating the best value for money and excellent customer service, through compliance with category priorities and contracts, and by actively managing the marketplace through the development of key strategies for supplier and contract management. Additionally, you will support the successful development of supplier & contract management capabilities at MTVH to ensure your stakeholders are aware of their obligations and have access to the most appropriate resources. You will also adopt a Category Management approach, to ensure you are continually up to date and monitoring & reporting the detailed expenditure within your defined category, the suppliers & operating markets within, the products & services they provide, current performance & service levels, value for money & opportunities for efficiency, and you will work to understand existing supplier performance and contract compliance in liaison with stakeholders. You will be a Member of the Chartered Institute of Purchasing and Supply (CIPS) or an appropriate professional institute or relevant experience and you will have a degree-level qualification (or equivalent) plus specialist procurement knowledge and experience. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
We are surrently looking for a Property Accountant which will be office based in Leicester to be part of an existing team, working office hours Monday - Friday and there is some flex on the hours As a Property Accountant, you will be responsible for a wide range of tasks to ensure the smooth financial operations of our property portfolio. You will also be required to support the wider finance team. Key responsibilities include: Account Reconciliation:Conducting account reconciliations and addressing any associated queries promptly and accurately. Rent, rates & service charge: confirming accuracy of invoices, statements, payments and financial ledgers for rent, rates & service charges. Customer Facing: Confidently deal with landlords & their queries. Invoice Processing: Managing supplier invoices, credit notes, and internal invoices, ensuring accuracy and compliance. Solicitor Payments:Processing payments on account to solicitors as required. Turnover Certificates:Producing annual turnover certificates for our properties. Supplier Records:Creating and updating supplier records in our system. Monthly Rent Run:Generating monthly Rent Run reports for all our properties. Insurance Payments:Handling insurance payments related to our property portfolio. Assist with the preparation of property related forecasts and budgets. Business Partner property managers & property director. Ad hoc involvement in finance projects as required. Drive improvements and efficiencies and raise financial awareness across the business Communication Skills:Demonstrating excellent written and verbal English, with professional telephone etiquette to effectively communicate with clients and colleagues. Computer Proficiency:Proficient in using Microsoft Office Suite, including Outlook, Excel, and Word. Advanced excel skills are required. Sage X3:Familiarity with or prior use of Sage X3 accounting software. Email Management:Handling a high volume of emails and responding to queries in a timely and professional manner. As the Property Accountant we are looking for the following Previous experience in a similar role. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Organisational and time management skills to meet deadlines. Proactive problem-solving skills in a fast paced environment. Knowledge of property management or real estate accounting is a plus. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 18, 2024
Full time
We are surrently looking for a Property Accountant which will be office based in Leicester to be part of an existing team, working office hours Monday - Friday and there is some flex on the hours As a Property Accountant, you will be responsible for a wide range of tasks to ensure the smooth financial operations of our property portfolio. You will also be required to support the wider finance team. Key responsibilities include: Account Reconciliation:Conducting account reconciliations and addressing any associated queries promptly and accurately. Rent, rates & service charge: confirming accuracy of invoices, statements, payments and financial ledgers for rent, rates & service charges. Customer Facing: Confidently deal with landlords & their queries. Invoice Processing: Managing supplier invoices, credit notes, and internal invoices, ensuring accuracy and compliance. Solicitor Payments:Processing payments on account to solicitors as required. Turnover Certificates:Producing annual turnover certificates for our properties. Supplier Records:Creating and updating supplier records in our system. Monthly Rent Run:Generating monthly Rent Run reports for all our properties. Insurance Payments:Handling insurance payments related to our property portfolio. Assist with the preparation of property related forecasts and budgets. Business Partner property managers & property director. Ad hoc involvement in finance projects as required. Drive improvements and efficiencies and raise financial awareness across the business Communication Skills:Demonstrating excellent written and verbal English, with professional telephone etiquette to effectively communicate with clients and colleagues. Computer Proficiency:Proficient in using Microsoft Office Suite, including Outlook, Excel, and Word. Advanced excel skills are required. Sage X3:Familiarity with or prior use of Sage X3 accounting software. Email Management:Handling a high volume of emails and responding to queries in a timely and professional manner. As the Property Accountant we are looking for the following Previous experience in a similar role. Strong attention to detail and accuracy. Ability to work independently and as part of a team. Organisational and time management skills to meet deadlines. Proactive problem-solving skills in a fast paced environment. Knowledge of property management or real estate accounting is a plus. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Here at the National Trust our plans for Nature Recovery, Carbon Capture and Sustainable Land Management are ambitious. We're pushing to make habitats for nature bigger, better, and more joined up and are aiming to be carbon net zero by 2030; driving positive change for wildlife and the benefits it brings people at pace. If you have experience in delivering great project outcomes, we have an amazing opportunity for you to join our team as the Project Officer for our Land & Nature work in the Central Lake District. Hours: Full time we are flexible as to when you work these hours, please talk to us about the hours you are able to do Salary: £30,966pa Contract: Fixed term for 2 years Location: Your contractual location will be our Grasmere office and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. Face to face interviews: 9 th May formal interview and an opportunity to meet some of the team Please include a covering letter (no more than one page of A4) with your application outlining what key experience and practical skills make you the ideal candidate to take our aspirations forward. We are developing our Project Officers team in the Lake District and currently have another position available, please see IRC150452. If you would like to be considered for both roles, please do apply for both. We would welcome applications from both internal and external candidates. If you would like further information regarding the role or for an informal chat please contact: You'll be part of our Countryside Team: working together to deliver our ambitions for Land & Nature. Based in the spectacular Lake District, Central & East Lakes incorporates several key areas amounting to over 9,000ha which includes Ullswater, Grasmere, Ambleside, Langdale, Troutbeck and Windermere. The valleys, lakes and fells which make up the Property form some of the most life enhancing landscapes anywhere. As a key member of our team, you'll support our ambitions for the area through helping to deliver our ambitious plans for our land. You'll be working alongside our Countryside Manager, with our countryside teams and internal professional experts, sharing a clear focus and commitment to delivering nature conservation and climate action. You'll provide advice, guidance, and support to properties, teams, and tenants to ensure our ambitious plans are moving forward, well organised and scheduled. You'll work beyond our boundaries, collaborating with neighbouring landowners and stakeholders to support our delivery of landscape-scale nature projects, new Environmental Land Management schemes and a great monitoring programme. We'd love to hear from you if you: have knowledge of working within an upland environment, alongside an understanding of landscape significance and a commitment to the restoration of healthy, vibrant, and diverse habitats within an authentic upland farming system understand Environmental Land Management schemes are proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost, and time have strong ability to lead through others, through challenge and support have a good understanding of wider conservation assets and priorities are a skilled communicator, who can build strong relationships, both internally and externally are a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions.
Apr 18, 2024
Full time
Here at the National Trust our plans for Nature Recovery, Carbon Capture and Sustainable Land Management are ambitious. We're pushing to make habitats for nature bigger, better, and more joined up and are aiming to be carbon net zero by 2030; driving positive change for wildlife and the benefits it brings people at pace. If you have experience in delivering great project outcomes, we have an amazing opportunity for you to join our team as the Project Officer for our Land & Nature work in the Central Lake District. Hours: Full time we are flexible as to when you work these hours, please talk to us about the hours you are able to do Salary: £30,966pa Contract: Fixed term for 2 years Location: Your contractual location will be our Grasmere office and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. Face to face interviews: 9 th May formal interview and an opportunity to meet some of the team Please include a covering letter (no more than one page of A4) with your application outlining what key experience and practical skills make you the ideal candidate to take our aspirations forward. We are developing our Project Officers team in the Lake District and currently have another position available, please see IRC150452. If you would like to be considered for both roles, please do apply for both. We would welcome applications from both internal and external candidates. If you would like further information regarding the role or for an informal chat please contact: You'll be part of our Countryside Team: working together to deliver our ambitions for Land & Nature. Based in the spectacular Lake District, Central & East Lakes incorporates several key areas amounting to over 9,000ha which includes Ullswater, Grasmere, Ambleside, Langdale, Troutbeck and Windermere. The valleys, lakes and fells which make up the Property form some of the most life enhancing landscapes anywhere. As a key member of our team, you'll support our ambitions for the area through helping to deliver our ambitious plans for our land. You'll be working alongside our Countryside Manager, with our countryside teams and internal professional experts, sharing a clear focus and commitment to delivering nature conservation and climate action. You'll provide advice, guidance, and support to properties, teams, and tenants to ensure our ambitious plans are moving forward, well organised and scheduled. You'll work beyond our boundaries, collaborating with neighbouring landowners and stakeholders to support our delivery of landscape-scale nature projects, new Environmental Land Management schemes and a great monitoring programme. We'd love to hear from you if you: have knowledge of working within an upland environment, alongside an understanding of landscape significance and a commitment to the restoration of healthy, vibrant, and diverse habitats within an authentic upland farming system understand Environmental Land Management schemes are proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost, and time have strong ability to lead through others, through challenge and support have a good understanding of wider conservation assets and priorities are a skilled communicator, who can build strong relationships, both internally and externally are a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions.
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150 million of capital, underpinning the planned growth of the business over the next few years. What you'll be doing: The successful candidate shall be responsible for the ongoing development of Chetwood's prudential risk framework, working in the 2nd line CRO function and providing support elsewhere as required. The ideal candidate will have experience in a similar financial risk role or experience in a comparable 1st line treasury or finance role. Responsibilities: Act as a trusted advisor to the Treasury and Finance function, providing advice, guidance and challenge on the full range of prudential risks and treasury activities. Complete thematic reviews of treasury processes, financial models and regulatory compliance of key returns in line with Risk's assurance plan. Enhance the Bank's stress testing capabilities and framework. Complete capital stress testing and documentation as part of the Bank's ICAAP. Provide oversight and challenge of the ILAAP, Recovery Plan and Pillar 3 disclosures. Prepare and enhance the prudential risk MI for the Risk Forum and Board Risk Committee. Participating in the Liquidity Working Group and present Risk's Opinion papers to ALCo as required. Supporting and mentoring junior members of the Risk team. Proactively monitor PRA regulatory changes and ensure all relevant regulations are syndicated to the relevant teams and individuals in the business. Skills and experience: Previous experience in a financial risk, treasury, or a related finance role. Detailed knowledge of relevant regulatory frameworks, notably ICAAP, ILAAP recovery planning pertaining to new and emerging banks. Strong financial acumen is essential with experience of at least two of the following: market risk, banking liquidity risk management, retail credit risk, wholesale credit risk or investment appraisal. Financial modelling skills using excel. . Excellent communication and presentation skills, ability to articulate key messages and outcomes clearly and concisely. Excellent negotiating and influencing skills in delivery of change. Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Chetwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion or any other protected characteristic as outlined by the law. Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the u Job Types: Full-time, Permanent Pay: £60,000.00-£75,000.00 per year Benefits: Casual dress Company pension Discounted or free food Life insurance Private dental insurance Private medical insurance Referral programme Work from home Schedule: Monday to Friday Supplemental pay types: Bonus scheme Work Location: Hybrid remote in London
Apr 18, 2024
Full time
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150 million of capital, underpinning the planned growth of the business over the next few years. What you'll be doing: The successful candidate shall be responsible for the ongoing development of Chetwood's prudential risk framework, working in the 2nd line CRO function and providing support elsewhere as required. The ideal candidate will have experience in a similar financial risk role or experience in a comparable 1st line treasury or finance role. Responsibilities: Act as a trusted advisor to the Treasury and Finance function, providing advice, guidance and challenge on the full range of prudential risks and treasury activities. Complete thematic reviews of treasury processes, financial models and regulatory compliance of key returns in line with Risk's assurance plan. Enhance the Bank's stress testing capabilities and framework. Complete capital stress testing and documentation as part of the Bank's ICAAP. Provide oversight and challenge of the ILAAP, Recovery Plan and Pillar 3 disclosures. Prepare and enhance the prudential risk MI for the Risk Forum and Board Risk Committee. Participating in the Liquidity Working Group and present Risk's Opinion papers to ALCo as required. Supporting and mentoring junior members of the Risk team. Proactively monitor PRA regulatory changes and ensure all relevant regulations are syndicated to the relevant teams and individuals in the business. Skills and experience: Previous experience in a financial risk, treasury, or a related finance role. Detailed knowledge of relevant regulatory frameworks, notably ICAAP, ILAAP recovery planning pertaining to new and emerging banks. Strong financial acumen is essential with experience of at least two of the following: market risk, banking liquidity risk management, retail credit risk, wholesale credit risk or investment appraisal. Financial modelling skills using excel. . Excellent communication and presentation skills, ability to articulate key messages and outcomes clearly and concisely. Excellent negotiating and influencing skills in delivery of change. Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Chetwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion or any other protected characteristic as outlined by the law. Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the u Job Types: Full-time, Permanent Pay: £60,000.00-£75,000.00 per year Benefits: Casual dress Company pension Discounted or free food Life insurance Private dental insurance Private medical insurance Referral programme Work from home Schedule: Monday to Friday Supplemental pay types: Bonus scheme Work Location: Hybrid remote in London
Interim Marketing Manager (Maternity Cover) We welcome over 300,000 visitors to the property and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events business, shop, restaurants and sixteen-bedroom hotel help support opening the Manor to the public, our education programme and the care of the buildings, collections, and gardens. The role of Interim Marketing Manager (IMM) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of commercial activities of the trading company RWL and any special projects for the Rothschild Foundation e.g future commercial property developments, grant giving activity. The IMM contributes to Waddesdon's overall marketing and online strategy to meet visitor number and income generation targets and supports its brand and positioning by working closely with colleagues across the organisation. Key Responsibilities: Creating and supporting all collateral for public facing events (website, digital and signage). Working with the F&B and events teams to help create and ensure all activities planned across the business are suitably engaging and well promoted to deliver maximum impact and success. Responsible for marketing the Five Arrows, new pub (The Bow) and helping to promote the private events business. Monitor the outcomes of marketing activity and evaluate against plans, contribute to monthly reports. Monitor competitor activity to ensure our offer is as appealing as possible Implement plans to meet commercial targets for hospitality and retail, to encourage increased on-site spend in the shops and catering outlets. Helping to guide and mentor the Marketing Officer (Commercial) Work with the Head of F&B and Head of Retail and Events to promote relevant standalone events (special food and wine events), catering upsells (afternoon teas, picnics, roasts) and make the most of commercial opportunities eg. Father's Day, Valentine's Day, Christmas. Ensure focus on holistic brand development, that commercial activity promoted complements Waddesdon's visitor-facing public offer. Assist with filming and photographic shoots, editing and uploading images for both archival and promotional purposes. Ensure the correct captioning and credits, meet privacy standards for the Catering and Retail team working with the Media Officer and Marketing Officer - Commercial as needed. Manage content and messaging of relevant websites as required. As part of a wider team effort create content for Instagram posts Report on marketing budgets and assist with the forward planning in liaison with the managers of each business area. Use a contact database and MailChimp email software to effectively manage communications with customers. Plan and execute SEO, digital marketing, social media and display advertising to support all areas of the business. Commission and manage outsourced photography, videography, creative and technical work. Help with the designing, production and distribution of printed materials. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on commercial activity, promotions and events to ensure that press and other opportunities for promotion are maximised. Skills & Experience The IMM is a strategic thinker, an excellent relationship-builder and communicator combining marketing drive, campaign creativity and thoroughness in delivery. Minimum 2 years' experience delivering successful marketing campaigns in both the B2B and B2C sectors. Experience of managing budgets, achieving targets, business reporting and forecasting Ecommerce experience marketing luxury/discretionary spend products online. Comprehensive knowledge of Mail Chimp, Canva and Google analytics Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines. Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making. Technical skills in web CMS editing and experience of managing an online shop Demonstrate flawless attention to detail Excellent written and verbal communication skills, IT, social media and office skills Terms & Conditions: Contract Type: Fixed Term, full time Annual Salary: £35,000 + depending on experience Hours: A minimum of 37.5 hours per week Monday - Friday. including occasional weekend/evenings and some out-of-hours social media and essential web updating activity. Annual Leave: From start date, 33 days (including public holiday) Benefits: 50% discount from our on-site catering takeaway 20% staff discounts in our on-site Restaurant, Shops & Five Arrows Pension contribution, employer matched up to 10% Beautiful location working within the charity and heritage sector. Free parking on site
Apr 18, 2024
Full time
Interim Marketing Manager (Maternity Cover) We welcome over 300,000 visitors to the property and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events business, shop, restaurants and sixteen-bedroom hotel help support opening the Manor to the public, our education programme and the care of the buildings, collections, and gardens. The role of Interim Marketing Manager (IMM) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of commercial activities of the trading company RWL and any special projects for the Rothschild Foundation e.g future commercial property developments, grant giving activity. The IMM contributes to Waddesdon's overall marketing and online strategy to meet visitor number and income generation targets and supports its brand and positioning by working closely with colleagues across the organisation. Key Responsibilities: Creating and supporting all collateral for public facing events (website, digital and signage). Working with the F&B and events teams to help create and ensure all activities planned across the business are suitably engaging and well promoted to deliver maximum impact and success. Responsible for marketing the Five Arrows, new pub (The Bow) and helping to promote the private events business. Monitor the outcomes of marketing activity and evaluate against plans, contribute to monthly reports. Monitor competitor activity to ensure our offer is as appealing as possible Implement plans to meet commercial targets for hospitality and retail, to encourage increased on-site spend in the shops and catering outlets. Helping to guide and mentor the Marketing Officer (Commercial) Work with the Head of F&B and Head of Retail and Events to promote relevant standalone events (special food and wine events), catering upsells (afternoon teas, picnics, roasts) and make the most of commercial opportunities eg. Father's Day, Valentine's Day, Christmas. Ensure focus on holistic brand development, that commercial activity promoted complements Waddesdon's visitor-facing public offer. Assist with filming and photographic shoots, editing and uploading images for both archival and promotional purposes. Ensure the correct captioning and credits, meet privacy standards for the Catering and Retail team working with the Media Officer and Marketing Officer - Commercial as needed. Manage content and messaging of relevant websites as required. As part of a wider team effort create content for Instagram posts Report on marketing budgets and assist with the forward planning in liaison with the managers of each business area. Use a contact database and MailChimp email software to effectively manage communications with customers. Plan and execute SEO, digital marketing, social media and display advertising to support all areas of the business. Commission and manage outsourced photography, videography, creative and technical work. Help with the designing, production and distribution of printed materials. Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on commercial activity, promotions and events to ensure that press and other opportunities for promotion are maximised. Skills & Experience The IMM is a strategic thinker, an excellent relationship-builder and communicator combining marketing drive, campaign creativity and thoroughness in delivery. Minimum 2 years' experience delivering successful marketing campaigns in both the B2B and B2C sectors. Experience of managing budgets, achieving targets, business reporting and forecasting Ecommerce experience marketing luxury/discretionary spend products online. Comprehensive knowledge of Mail Chimp, Canva and Google analytics Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines. Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making. Technical skills in web CMS editing and experience of managing an online shop Demonstrate flawless attention to detail Excellent written and verbal communication skills, IT, social media and office skills Terms & Conditions: Contract Type: Fixed Term, full time Annual Salary: £35,000 + depending on experience Hours: A minimum of 37.5 hours per week Monday - Friday. including occasional weekend/evenings and some out-of-hours social media and essential web updating activity. Annual Leave: From start date, 33 days (including public holiday) Benefits: 50% discount from our on-site catering takeaway 20% staff discounts in our on-site Restaurant, Shops & Five Arrows Pension contribution, employer matched up to 10% Beautiful location working within the charity and heritage sector. Free parking on site
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localisation Editor - LATAM speaker Job Summary: The Localisation Editor is a member of the editing team and works closely with the other localisation editors, translators and project coordinators on all editorial facets of video games, and related materials (video game strategy guide, video game web site, etc.) in the Localisation Editor's given language (Spanish as used in LATAM territories). This will include a high level of knowledge regarding native slang, phraseologies, and nuances of said language. This position starts as a 12-month Fixed-Term Contract, with the possibility of becoming a permanent role. People Manager: No What you'll do Editing of a wide variety of computer games-related material, such as in-game text, templates, packaging, press releases, and all other marketing materials in the language of expertise. Adapting the Castilian Spanish material to the LATAM audience. Overseeing the QA process for all computer games and implement changes as needed by gaining a thorough knowledge of any computer game being localised in house. Editing of grammar, punctuation, spelling, style, and language-specific slang in the language of expertise. Ensuring consistency regarding the use of terminology and style in the language of expertise. Reviewing, revising, and proofing all video game related contents. Lead and support projects as required. Collaborate with other languages in order to keep high level of standards/quality across all languages. Support translators and coordinators as required. Regular reporting of progress to in-house management. What you'll bring Preferably three (3) to four (4) years of related professional experience. Bachelors degree or equivalent experience required. Must be detail-oriented with proven ability to multi-task various projects at the same time Must be a team worker Native level language skill of their localisation language and fluent English language skill is required Knowledge of local culture for language of expertise is required Previous experience in the gaming industry is a strong plus Demonstrated experience utilizing specialized technical programs to edit files is essential Experience with Word and Excel is required and ability to learn new programs is essential Flexibility and ability to work under pressure with unpredictable schedules and tight deadlines How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £39,000.00 - £46,550.00. The full range is £39,000.00 - £59,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Apr 18, 2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Localisation Editor - LATAM speaker Job Summary: The Localisation Editor is a member of the editing team and works closely with the other localisation editors, translators and project coordinators on all editorial facets of video games, and related materials (video game strategy guide, video game web site, etc.) in the Localisation Editor's given language (Spanish as used in LATAM territories). This will include a high level of knowledge regarding native slang, phraseologies, and nuances of said language. This position starts as a 12-month Fixed-Term Contract, with the possibility of becoming a permanent role. People Manager: No What you'll do Editing of a wide variety of computer games-related material, such as in-game text, templates, packaging, press releases, and all other marketing materials in the language of expertise. Adapting the Castilian Spanish material to the LATAM audience. Overseeing the QA process for all computer games and implement changes as needed by gaining a thorough knowledge of any computer game being localised in house. Editing of grammar, punctuation, spelling, style, and language-specific slang in the language of expertise. Ensuring consistency regarding the use of terminology and style in the language of expertise. Reviewing, revising, and proofing all video game related contents. Lead and support projects as required. Collaborate with other languages in order to keep high level of standards/quality across all languages. Support translators and coordinators as required. Regular reporting of progress to in-house management. What you'll bring Preferably three (3) to four (4) years of related professional experience. Bachelors degree or equivalent experience required. Must be detail-oriented with proven ability to multi-task various projects at the same time Must be a team worker Native level language skill of their localisation language and fluent English language skill is required Knowledge of local culture for language of expertise is required Previous experience in the gaming industry is a strong plus Demonstrated experience utilizing specialized technical programs to edit files is essential Experience with Word and Excel is required and ability to learn new programs is essential Flexibility and ability to work under pressure with unpredictable schedules and tight deadlines How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £39,000.00 - £46,550.00. The full range is £39,000.00 - £59,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150mil of capital, underpinning the planned growth of the business over the next few years. What you'll be doing? Our Technical Underwriting Team Manager will lead the delivery of high-quality mortgage processing and underwriting. They will specialise in the technical delivery of complex BTL, Portfolio & Residential mortgage applications. They will encourage interactions over live chat, email, and telephone to be as efficient as possible, ensuring that brokers and customers are supported at all stages of their journey. The Technical Underwriting team Manager will form a pivotal role in communication across a number of operational functions including Underwriting Team support, broker, conveyancing and customer interaction, and complaint handling. Solid exposure to leading a team within an origination mortgage environment will add value to an application, with a hands-on approach to delivering an exceptional level of service. Role Purpose Our Underwriter will assess risk and underwrite both personal and Limited Company buy-to-let mortgage applications. They will be required to adhere to rules set out within the credit framework, as well as adhere to compliance and regulatory policy and procedures. The Underwriter will work collaboratively and build good relations within the secured lending team, as well as the wider business and should be a source of reference/first point of referral for all internal and external stakeholders. Responsibilities Structure, negotiate, and analyse proposals for approval under own authority. Analyse and interpret any documentation required (credit bureau, payslips, bank statements, accounts, mortgage statements, assets & liabilities, business plans) in order to comply with lending policy and protect our interest. Approve loans within specified lending mandates. Demonstrate strong analytical skills that aid effective decision-making, good problem-solving skills, and a "can do" attitude. Provide guidance to customers, brokers, and solicitors on mortgage applications, lending policy, and internal processes and procedures all within a timely manner. Demonstrate excellent communication skills and the ability to communicate decisions to management, brokers, and customers via all mediums and within published SLAs. Demonstrate a good understanding of mortgages and underwriting within a specialist lending environment and application of the lending policy. Have a good understanding of all regulatory requirements relating to both personal and Limited Company mortgages. Dealing and advising on all stages of the mortgage process from application through to completion. To provide effective support to the business and our customers Skills and experience A minimum of 5 years of mortgage underwriting experience is desirable Working in a similar fast-paced environment in an underwriter role Ability to prioritise tasks and manage time effectively, working on own initiative and as part of a team in order to meet SLAs and deadlines A good understanding of mortgages /underwriting Good IT skills Excellent verbal and written communication skills; able to remain calm under pressure Up-to-date knowledge of FCA /PRA and all relevant regulatory mortgage requirements Excellent organisational skills Attention to detail Flexible approach and "can do" attitude Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the use of such CVs will be considered null and void.
Apr 18, 2024
Full time
About Chetwood Financial Bank: We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords. We have secured strategic investment from Elliott Advisors of over £150mil of capital, underpinning the planned growth of the business over the next few years. What you'll be doing? Our Technical Underwriting Team Manager will lead the delivery of high-quality mortgage processing and underwriting. They will specialise in the technical delivery of complex BTL, Portfolio & Residential mortgage applications. They will encourage interactions over live chat, email, and telephone to be as efficient as possible, ensuring that brokers and customers are supported at all stages of their journey. The Technical Underwriting team Manager will form a pivotal role in communication across a number of operational functions including Underwriting Team support, broker, conveyancing and customer interaction, and complaint handling. Solid exposure to leading a team within an origination mortgage environment will add value to an application, with a hands-on approach to delivering an exceptional level of service. Role Purpose Our Underwriter will assess risk and underwrite both personal and Limited Company buy-to-let mortgage applications. They will be required to adhere to rules set out within the credit framework, as well as adhere to compliance and regulatory policy and procedures. The Underwriter will work collaboratively and build good relations within the secured lending team, as well as the wider business and should be a source of reference/first point of referral for all internal and external stakeholders. Responsibilities Structure, negotiate, and analyse proposals for approval under own authority. Analyse and interpret any documentation required (credit bureau, payslips, bank statements, accounts, mortgage statements, assets & liabilities, business plans) in order to comply with lending policy and protect our interest. Approve loans within specified lending mandates. Demonstrate strong analytical skills that aid effective decision-making, good problem-solving skills, and a "can do" attitude. Provide guidance to customers, brokers, and solicitors on mortgage applications, lending policy, and internal processes and procedures all within a timely manner. Demonstrate excellent communication skills and the ability to communicate decisions to management, brokers, and customers via all mediums and within published SLAs. Demonstrate a good understanding of mortgages and underwriting within a specialist lending environment and application of the lending policy. Have a good understanding of all regulatory requirements relating to both personal and Limited Company mortgages. Dealing and advising on all stages of the mortgage process from application through to completion. To provide effective support to the business and our customers Skills and experience A minimum of 5 years of mortgage underwriting experience is desirable Working in a similar fast-paced environment in an underwriter role Ability to prioritise tasks and manage time effectively, working on own initiative and as part of a team in order to meet SLAs and deadlines A good understanding of mortgages /underwriting Good IT skills Excellent verbal and written communication skills; able to remain calm under pressure Up-to-date knowledge of FCA /PRA and all relevant regulatory mortgage requirements Excellent organisational skills Attention to detail Flexible approach and "can do" attitude Chetwood Benefits: Competitive salary 25 days holiday PLUS your BIRTHDAY off Pension contribution with Royal London Life Assurance Private medical, dental and optical health insurance with Axa Hybrid working - Wrexham or Central London Free breakfast available Data Protection We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the use of such CVs will be considered null and void.
Paradigm Housing Group
Chesham Bois, Buckinghamshire
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Apr 18, 2024
Full time
Building Surveyor High Wycombe, Chesham + Travel to our properties (more details in advert) £48,664 + Excellent Benefits Permanent, Full Time We are searching to find a truly exceptional individual to work in our Surveying Services Team which is an integral part the Property Services Directorate. Reporting to the Surveying Services Manager you will carry out surveying activities within the Paradigm Property Services Team. Work includes, but is not limited to, Estate Improvements Surveys, Damp and Mould surveys, Fire Risk Assessments, Structural Repairs, Major Voids, Investment Works Pre and Post Inspections along with Litigation Inspections including Disrepair, HHSRS, Fitness for Human Habitation assessments etc. You will need to be organised, disciplined and flexible; around 60% of your time will be spent on-site the remainder of the time is office/home-based. The work is interesting and varied. Your line manager is an experienced Chartered Surveyor. You will work alongside other experienced and competent Surveyors and with Inspectors who will look to you for help and advice. You will need to work collaboratively and to a high standard. A part of your role will be to assist in the development of Property Inspectors or junior Surveyors who themselves want to be Building Surveyors. Your main responsibilities will include: Providing property related expert advice and support Carrying out a wide range of surveys and inspections, including damp and mould, structural defects, insurance scopes, major voids, disrepair or litigation surveys, HHSRS or FHH assessments. Project management of investment works Procurement and contract administration of project works using standard forms of contract. Supporting the Development department with post-inspections and handovers. Monitoring and managing associated operations budgets Promoting continuous departmental development. To assist the Surveying Services Manager allocating building surveys across the team. To assist the Surveying Services Manager in relation to options appraisals/ regeneration opportunities. To be successful in this role you should have: Professional Qualification (CIOB, RIBA, RICS) or equivalent surveying experience. A qualification in Building Surveying or Building Construction or Building Engineering (diploma, HNC, degree) with a minimum of five years post-qualification experience. Experience carrying out a range of building surveys Experience managing contractors especially in relation to repairs. Experience working to KPIs and targets Experience managing project budgets and contract administration. Experience of effectively diagnosing defects especially in residential properties A methodical approach with strong problem-solving skills. Excellent written and numerical skills Excellent IT skills especially in Word, Excel, and Outlook Experience with proprietary asset management software or CAD is desirable. Excellent customer service standards Excellent communication skills over the phone, by email or the written word. A driving licence and vehicle, insured for business use, is required. Our profits go into building more homes for people who need them and not in to paying dividends to shareholders. Does this appeal to you? Would you like to work for a great team, where you can add value and have a personal impact on the future success of our business? You could be a few clicks away from a rewarding career with us. Work pattern: Mon-Fri 37 hrs per week: 9-5.30 pm (Monday-Thursday), 9-5 pm (Friday) Mileage is paid at the standard business mileage rate. Areas we operate in Currently, our areas of operation cover: Buckinghamshire, Berkshire, Oxfordshire, Cambridgeshire, Bedfordshire, Hertfordshire and some London boroughs. Further information: Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified. Closing date: 29th April 2024
Facilities Manager Role! Your new company Hays are working in partnership The Howard Group, who are recruiting for an experienced facilities manager that is able to hit the ground running and provide the highest level of service to existing clients within their varied property portfolio. The role would be a critical role in maintaining the client's fantastic reputation in the local area. Your new role It is important that you are passionate about delivering high standards of property presentation for all of the properties within the portfolio. These are located across Cambridge and the South East. You should have experience in managing and liaising with external contractors to ensure that customer service is delivered at a very high level as well as contractors' work being completed to a professional standard. The company is also delivering an ambitious sustainability strategy, therefore relevant and recent experience in this area would be an advantage. What you'll need to succeed The successful candidate will have experience in a similar position with a minimum of 3 years' experience in facilities management, preferably with commercial experience. It is essential that you are self-motivated and able to demonstrate excellent attention to detail to deliver to the highest standards. You need to be personable with a strong desire to deliver excellent customer service. What you'll get in return The successful candidate will receive a competitive salary of £45,000 - £55,000 (DOE) 37.5 hours, full timeHoliday entitlement 25 days (plus additional day on employees' birthdays) Contributory pension BUPA Healthcare Cycle to work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 17, 2024
Full time
Facilities Manager Role! Your new company Hays are working in partnership The Howard Group, who are recruiting for an experienced facilities manager that is able to hit the ground running and provide the highest level of service to existing clients within their varied property portfolio. The role would be a critical role in maintaining the client's fantastic reputation in the local area. Your new role It is important that you are passionate about delivering high standards of property presentation for all of the properties within the portfolio. These are located across Cambridge and the South East. You should have experience in managing and liaising with external contractors to ensure that customer service is delivered at a very high level as well as contractors' work being completed to a professional standard. The company is also delivering an ambitious sustainability strategy, therefore relevant and recent experience in this area would be an advantage. What you'll need to succeed The successful candidate will have experience in a similar position with a minimum of 3 years' experience in facilities management, preferably with commercial experience. It is essential that you are self-motivated and able to demonstrate excellent attention to detail to deliver to the highest standards. You need to be personable with a strong desire to deliver excellent customer service. What you'll get in return The successful candidate will receive a competitive salary of £45,000 - £55,000 (DOE) 37.5 hours, full timeHoliday entitlement 25 days (plus additional day on employees' birthdays) Contributory pension BUPA Healthcare Cycle to work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Customer Feedback Officer Location: Stockport Salary: £26,421 - £28,770 per annum Permanent Full time, 37 hours Closing date: Friday 12th April 2024 Interview Date: Tuesday 16th April 2024 This role will be on Stockport Homes terms and conditions Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We re currently recruiting for a Customer Feedback Officer to join our Customer Feedback Team on a permanent contract. This role will see you recording and responding to all forms of customer feedback and helping drive service improvements across the organisation. The role will involve you liaising and communicating effectively with customers, MPs, Councillors, Managers and Heads of service on a regular basis. With excellent time-management skills, you will have the ability to effectively manage a varying caseload. You will also be able to use your initiative to solve complex problems alongside empathy to make reasoned judgements and seek good outcomes for customers. In some cases, you will be investigating complaints and seeking resolutions with customers, in others providing support to colleagues and ensuring they are providing timely and high-quality responses. Customer Feedback Officers are involved at every stage of SHG s complaints process and will be involved in facilitating stage 2 escalation requests and hearings. This is a challenging and important role. You will have the opportunity to develop your knowledge and understanding of the many different services provided by SHG and support teams across the organisation to effectively dealing with customer feedback. Our ideal candidate will: Be very customer focused, with a high level of empathy and understanding. Have excellent time-management and organisational skills. Be able to influence stakeholders in order to gain good outcomes for customers. Have excellent verbal and written communication skills. Make good of use judgement and reason to seek appropriate resolutions with customers. It is important to us that we have a diverse workforce, representative of the communities we work in. Equality, diversity and inclusion is important to us and we like to acknowledge that everyone is different. We re always looking to improve diversity within our teams and across the group, so we would welcome any applications from any underrepresented groups. About Us Stockport Homes is Stockport s largest landlord and a management organisation which acts as landlord for both Stockport Council s social housing and our own property portfolio. But we re more than just so-called rent collectors. We re an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG Be You approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Apr 17, 2024
Full time
Customer Feedback Officer Location: Stockport Salary: £26,421 - £28,770 per annum Permanent Full time, 37 hours Closing date: Friday 12th April 2024 Interview Date: Tuesday 16th April 2024 This role will be on Stockport Homes terms and conditions Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We re currently recruiting for a Customer Feedback Officer to join our Customer Feedback Team on a permanent contract. This role will see you recording and responding to all forms of customer feedback and helping drive service improvements across the organisation. The role will involve you liaising and communicating effectively with customers, MPs, Councillors, Managers and Heads of service on a regular basis. With excellent time-management skills, you will have the ability to effectively manage a varying caseload. You will also be able to use your initiative to solve complex problems alongside empathy to make reasoned judgements and seek good outcomes for customers. In some cases, you will be investigating complaints and seeking resolutions with customers, in others providing support to colleagues and ensuring they are providing timely and high-quality responses. Customer Feedback Officers are involved at every stage of SHG s complaints process and will be involved in facilitating stage 2 escalation requests and hearings. This is a challenging and important role. You will have the opportunity to develop your knowledge and understanding of the many different services provided by SHG and support teams across the organisation to effectively dealing with customer feedback. Our ideal candidate will: Be very customer focused, with a high level of empathy and understanding. Have excellent time-management and organisational skills. Be able to influence stakeholders in order to gain good outcomes for customers. Have excellent verbal and written communication skills. Make good of use judgement and reason to seek appropriate resolutions with customers. It is important to us that we have a diverse workforce, representative of the communities we work in. Equality, diversity and inclusion is important to us and we like to acknowledge that everyone is different. We re always looking to improve diversity within our teams and across the group, so we would welcome any applications from any underrepresented groups. About Us Stockport Homes is Stockport s largest landlord and a management organisation which acts as landlord for both Stockport Council s social housing and our own property portfolio. But we re more than just so-called rent collectors. We re an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG Be You approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
Administrator Annual Salary: £27k - £32k (negotiable based on experience) Location: Leiston Job Type: Full-time We are seeking an enthusiastic Administrator to join a reputable estate agency team in Leiston. This role is ideal for someone with a passion for customer service and administration, looking to make a significant impact in a forward-moving business. Knowledge of the property industry is advantageous but not essential. A driving licence is required for occasional property visits. Day-to-day of the role: Perform a variety of administrative tasks to support the team. Handle customer inquiries and provide exceptional service, including in challenging situations. Accompany the manager on property visits as needed. Manage and maintain client records and documentation. Assist with the preparation of reports and correspondence. Contribute to the smooth running of the office with a proactive and organised approach. Required Skills & Qualifications: Proven experience in customer service and administration. Ability to empathise with customers and handle difficult situations with composure. Confident in dealing with customers face-to-face and over the phone. Full driving licence. Excellent organisational and time-management skills. Strong communication skills, both written and verbal. Proficiency in standard office software. Benefits: Competitive starting salary with the potential for annual discretionary bonuses. Opportunities for career progression within the company. Full-time role If this is of interest please apply below.
Apr 17, 2024
Full time
Administrator Annual Salary: £27k - £32k (negotiable based on experience) Location: Leiston Job Type: Full-time We are seeking an enthusiastic Administrator to join a reputable estate agency team in Leiston. This role is ideal for someone with a passion for customer service and administration, looking to make a significant impact in a forward-moving business. Knowledge of the property industry is advantageous but not essential. A driving licence is required for occasional property visits. Day-to-day of the role: Perform a variety of administrative tasks to support the team. Handle customer inquiries and provide exceptional service, including in challenging situations. Accompany the manager on property visits as needed. Manage and maintain client records and documentation. Assist with the preparation of reports and correspondence. Contribute to the smooth running of the office with a proactive and organised approach. Required Skills & Qualifications: Proven experience in customer service and administration. Ability to empathise with customers and handle difficult situations with composure. Confident in dealing with customers face-to-face and over the phone. Full driving licence. Excellent organisational and time-management skills. Strong communication skills, both written and verbal. Proficiency in standard office software. Benefits: Competitive starting salary with the potential for annual discretionary bonuses. Opportunities for career progression within the company. Full-time role If this is of interest please apply below.
Salary : £29,120 p.a. plus benefits (pro rata for part time) Location : Leatherhead, Surrey Full time: 39 hours per weekWe have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future. We currently manage just over 900 units (living accommodation). As a landlord we have the responsibility to repair and maintain our properties. In this role as a Senior Maintenance Administrator, you will be responsible for a small team of administrators and ensure that we deliver a good repairs and maintenance service to our residents. You and the team will be the main point of contact for our residents, and staff, to report problems or repairs related to our properties. You will also deal on a daily basis with our Maintenance Operatives and external contractors and raise and chase the status of orders issued to them to carry out the required work. In addition, you will also provide any administration duties which arise within the Asset Management Team, including reporting, but also ensure that our properties when they become vacant are turned around in the required timescales so they can be re-let.The role will involve travelling across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, and will be mainly based out of the office, but there will be a need to be in our various offices as and when required. We're ideally looking for: • Someone with experience of working in a customer services environment.• Someone who has experience of working within a housing or maintenance sector.• Has experience of managing a small team of staff (up to 3 people)• Has a knowledge of repairs and maintenance.• Excellent communication skills both verbally and written, especially telephone and email.• Good IT skills, especially using Microsoft packages.• Can work as part of a team and can prioritise workloads.Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.? Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: • 28 days annual leave per annum, plus bank holidays (pro rata for part time) • An additional 1 day (pro rata) per annum wellbeing day• A defined contribution pension scheme• Training and development opportunities• Interest-free staff loans• Flexible working options• The opportunity to buy or sell up to five days annual leave per holiday year• Life assurance cover Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.You may have experience in the following: Asset Management Team Lead, Housing Maintenance Coordinator, Property Services Supervisor, Repairs and Maintenance Coordinator, Resident Services Manager, Property Operations Coordinator, Asset Management Administrator, Housing Maintenance Administrator, Property Services Administrator, Repairs and Maintenance AdministratorREF-
Apr 17, 2024
Full time
Salary : £29,120 p.a. plus benefits (pro rata for part time) Location : Leatherhead, Surrey Full time: 39 hours per weekWe have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future. We currently manage just over 900 units (living accommodation). As a landlord we have the responsibility to repair and maintain our properties. In this role as a Senior Maintenance Administrator, you will be responsible for a small team of administrators and ensure that we deliver a good repairs and maintenance service to our residents. You and the team will be the main point of contact for our residents, and staff, to report problems or repairs related to our properties. You will also deal on a daily basis with our Maintenance Operatives and external contractors and raise and chase the status of orders issued to them to carry out the required work. In addition, you will also provide any administration duties which arise within the Asset Management Team, including reporting, but also ensure that our properties when they become vacant are turned around in the required timescales so they can be re-let.The role will involve travelling across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, and will be mainly based out of the office, but there will be a need to be in our various offices as and when required. We're ideally looking for: • Someone with experience of working in a customer services environment.• Someone who has experience of working within a housing or maintenance sector.• Has experience of managing a small team of staff (up to 3 people)• Has a knowledge of repairs and maintenance.• Excellent communication skills both verbally and written, especially telephone and email.• Good IT skills, especially using Microsoft packages.• Can work as part of a team and can prioritise workloads.Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.? Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: • 28 days annual leave per annum, plus bank holidays (pro rata for part time) • An additional 1 day (pro rata) per annum wellbeing day• A defined contribution pension scheme• Training and development opportunities• Interest-free staff loans• Flexible working options• The opportunity to buy or sell up to five days annual leave per holiday year• Life assurance cover Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.You may have experience in the following: Asset Management Team Lead, Housing Maintenance Coordinator, Property Services Supervisor, Repairs and Maintenance Coordinator, Resident Services Manager, Property Operations Coordinator, Asset Management Administrator, Housing Maintenance Administrator, Property Services Administrator, Repairs and Maintenance AdministratorREF-
Are you a Chartered Building Surveyor with a proven track record working within a multi-disciplinary consultancy? If the answer is yes, please continue to read and apply below as you will not want to miss out on this opportunity! The role will involve providing an efficient and effective building surveying service to the Practice, and its clients. To design, develop, plan, coordinate, supervise and project manage building Schemes. To work to the professional and technical standards as required and appropriate. Responsibilities: Analyse client requirements as appropriate. To provide clear and concise technical advice to clients in accordance with current legislation and with regard to relevance to the client, the project and any framework parameters. Prepare specifications and contract documents to enable projects to be tendered providing advice on appropriate construction contracts. Prepare any necessary building regulation or planning applications and monitor and deal with as necessary through discussions with the necessary authorities. Assess tenders and make recommendations to client by providing a tender analysis. Act as Project Manager on projects by attending site for Pre-Start and Project Meetings. Supervise works on site ensuring that acceptable quality standards of workmanship and performance are achieved and authorise payments to contractors accordingly. Ensure expenditure is controlled and that schemes are completed within budget and on time. Requirements: Full membership of the Royal Institution of Chartered Surveyors. Excellent written and verbal communication skills with an ability to influence individuals at all levels. Ability to interpret and apply legislation and technical standards. Familiarity with computerised administrative, reference and Building Control management systems. Full and detailed knowledge/understanding of both traditional and modern construction techniques If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals who are keen to make their introductions for future months or years. Carrington West's Property & Building Control division is the fastest growing in the country, our specialist team has a combined over 50+ years' experience in this market. Please call Jack James at Carrington West on (phone number removed) for more information.
Apr 17, 2024
Full time
Are you a Chartered Building Surveyor with a proven track record working within a multi-disciplinary consultancy? If the answer is yes, please continue to read and apply below as you will not want to miss out on this opportunity! The role will involve providing an efficient and effective building surveying service to the Practice, and its clients. To design, develop, plan, coordinate, supervise and project manage building Schemes. To work to the professional and technical standards as required and appropriate. Responsibilities: Analyse client requirements as appropriate. To provide clear and concise technical advice to clients in accordance with current legislation and with regard to relevance to the client, the project and any framework parameters. Prepare specifications and contract documents to enable projects to be tendered providing advice on appropriate construction contracts. Prepare any necessary building regulation or planning applications and monitor and deal with as necessary through discussions with the necessary authorities. Assess tenders and make recommendations to client by providing a tender analysis. Act as Project Manager on projects by attending site for Pre-Start and Project Meetings. Supervise works on site ensuring that acceptable quality standards of workmanship and performance are achieved and authorise payments to contractors accordingly. Ensure expenditure is controlled and that schemes are completed within budget and on time. Requirements: Full membership of the Royal Institution of Chartered Surveyors. Excellent written and verbal communication skills with an ability to influence individuals at all levels. Ability to interpret and apply legislation and technical standards. Familiarity with computerised administrative, reference and Building Control management systems. Full and detailed knowledge/understanding of both traditional and modern construction techniques If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals who are keen to make their introductions for future months or years. Carrington West's Property & Building Control division is the fastest growing in the country, our specialist team has a combined over 50+ years' experience in this market. Please call Jack James at Carrington West on (phone number removed) for more information.