SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Support Officer located in the Birmingham area. Working Instructions: Hours: Mon-Thurs 9-5pm, Friday 9-4pm Pay Rate: 13.20 per hour Work Type: Hybrid - full time in office for training (2 weeks), then hybrid which is 1 day in office per week The ideal candidate will have a relevant experience of working in an administrative team environment. This candidate will also be IT literate, and possess or be willing to work towards a relevant customer service qualification. Main Role and Responsibilities of the Customer Support Officer: To provide administrative services, telephone support, including data input as a member of the Customer Experience Team. To provide a high quality customer experience to customers/clients, ensuring that their needs are met within the parameters of any contract key performance indicators and audit requirements To support staff within the business to help facilitate new systems and processes. To operate and maintain financial, administrative systems and processes in a consistent and responsive manner to ensure customer excellence is achieved. To ensure that confidentiality is maintained in order to comply with the relevant policies and procedures aligned to Data Protection and Data Security To work flexibly and as part of a team to ensure cover of all aspects of the customer experience centre and to provide continuity of service To support Building Consultancy Management team in the delivery of growth plans aligned to the business plans. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
Mar 29, 2024
Full time
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Support Officer located in the Birmingham area. Working Instructions: Hours: Mon-Thurs 9-5pm, Friday 9-4pm Pay Rate: 13.20 per hour Work Type: Hybrid - full time in office for training (2 weeks), then hybrid which is 1 day in office per week The ideal candidate will have a relevant experience of working in an administrative team environment. This candidate will also be IT literate, and possess or be willing to work towards a relevant customer service qualification. Main Role and Responsibilities of the Customer Support Officer: To provide administrative services, telephone support, including data input as a member of the Customer Experience Team. To provide a high quality customer experience to customers/clients, ensuring that their needs are met within the parameters of any contract key performance indicators and audit requirements To support staff within the business to help facilitate new systems and processes. To operate and maintain financial, administrative systems and processes in a consistent and responsive manner to ensure customer excellence is achieved. To ensure that confidentiality is maintained in order to comply with the relevant policies and procedures aligned to Data Protection and Data Security To work flexibly and as part of a team to ensure cover of all aspects of the customer experience centre and to provide continuity of service To support Building Consultancy Management team in the delivery of growth plans aligned to the business plans. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
Starting Point Recruitment
West Bromwich, West Midlands
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Service Officer located in the Sandwell area. Working Instructions: Hours: Full time, regular evening, and weekend work Pay Rate: 12.18 per hour The ideal candidate will have a recognised library or customer service qualification (City and Guilds/NVQ Level 2/3 in Customer Care), or equivalent skills and experience. Main Role and Responsibilities of the Customer Service Officer: To provide a frontline service to library customers and other visitors, helping them to make the best use of library resource To carry out any routines and administrative procedures associated with the day-to-day operation of the service including; opening and locking up the library Assisting with arrangements for routine maintenance, cleaning, and security Cash handling, i.e. taking fines, reservations, selling publications and other promotional material, collating and securing cash daily Monitoring PC use, and updating files, directories and collections Making a first response to customer comments and complaints, referring them to appropriate senior library staff if required To help with the organisation and delivery of events, activities and outreach to promote services to all sections of the community, both inside and out of the library Greeting all visitors to the building and directing them as appropriate To work with senior library staff to co-ordinate and plan the work of Customer Service Assistants To assist senior library staff to meet performance targets and deliver Local Action Plans, encouraging maximum use of services Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
Mar 29, 2024
Full time
SPR Careers are proud to be working with a public sector client to recruit for a temporary Customer Service Officer located in the Sandwell area. Working Instructions: Hours: Full time, regular evening, and weekend work Pay Rate: 12.18 per hour The ideal candidate will have a recognised library or customer service qualification (City and Guilds/NVQ Level 2/3 in Customer Care), or equivalent skills and experience. Main Role and Responsibilities of the Customer Service Officer: To provide a frontline service to library customers and other visitors, helping them to make the best use of library resource To carry out any routines and administrative procedures associated with the day-to-day operation of the service including; opening and locking up the library Assisting with arrangements for routine maintenance, cleaning, and security Cash handling, i.e. taking fines, reservations, selling publications and other promotional material, collating and securing cash daily Monitoring PC use, and updating files, directories and collections Making a first response to customer comments and complaints, referring them to appropriate senior library staff if required To help with the organisation and delivery of events, activities and outreach to promote services to all sections of the community, both inside and out of the library Greeting all visitors to the building and directing them as appropriate To work with senior library staff to co-ordinate and plan the work of Customer Service Assistants To assist senior library staff to meet performance targets and deliver Local Action Plans, encouraging maximum use of services Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes. Registration Process: We understand the importance of a smooth onboarding experience. Our registration process includes the completion of necessary forms, and references covering the last 3 years. We ensure efficiency and support throughout to make joining our team seamless for you. Applications: Please apply by submitting your CV to this advertisement. For more information, please contact SPR Careers on (phone number removed) and one of the team will be happy to help!
Senior Corporate Receptionist / Office Manager Boutique investment company based in the West end currently has a new opportunity for a Corporate Senior Receptionist / Office Manager to come on board and oversee the smooth running of the office, provide a 5 star service on reception ensuring a welcoming environment and that all needs are catered for in a professional manner 2 - 3 days per month working from home Working alongside one other receptionist and being part of the admin team Excellent benefits package Lovely working environment - Mayfair. Duties and responsibilities: You will be responsible for ensuring the reception area is immaculate at all times. Welcoming guests and ensuring their needs are catered for. Ensuring that meeting rooms are set up for meetings as well as being kept neat and tidy at all times. Answering telephone calls transferring or taking messages. Providing refreshments and lunches for meetings Managing couriers and deliveries. Ordering stationery and maintaining stocks. Ordering drinks supplies and ensuring that the kitchens are well stocked. You will also provide admin support to various teams such as printing and binding documents. Office management duties - ensuring that the office is running smoothly at all times. Overseeing and maintaining contracts with suppliers and maintaining relationship. Ensuring that any office repairs are carried out. Liaising with facility providers - cleaners and security. Health and Safety Officer and First Aider. Overflow of PA duties and helping to cover for holidays. Printing, binding, photocopying documents. Processing expenses and liaising with Finance Dept. General administrative duties and ad-hoc projects. Helping organise events and parties. Being a real "to go" person for the office. The ideal candidate: Extremely well organised and immaculate. Excellent telephone manner and communication skills. Able to work well under pressure and to juggle and multi-task. Real problem solver being able to go above and beyond. Takes pride in their work and have a real enthusiasm with a positive and professional outlook. Able to muck in and work in a small team. Good MS Office skills and able to pick up things quickly. At least 4 years previous corporate experience within a professional environment. Red Anchor is an equal opportunities agency.
Mar 29, 2024
Full time
Senior Corporate Receptionist / Office Manager Boutique investment company based in the West end currently has a new opportunity for a Corporate Senior Receptionist / Office Manager to come on board and oversee the smooth running of the office, provide a 5 star service on reception ensuring a welcoming environment and that all needs are catered for in a professional manner 2 - 3 days per month working from home Working alongside one other receptionist and being part of the admin team Excellent benefits package Lovely working environment - Mayfair. Duties and responsibilities: You will be responsible for ensuring the reception area is immaculate at all times. Welcoming guests and ensuring their needs are catered for. Ensuring that meeting rooms are set up for meetings as well as being kept neat and tidy at all times. Answering telephone calls transferring or taking messages. Providing refreshments and lunches for meetings Managing couriers and deliveries. Ordering stationery and maintaining stocks. Ordering drinks supplies and ensuring that the kitchens are well stocked. You will also provide admin support to various teams such as printing and binding documents. Office management duties - ensuring that the office is running smoothly at all times. Overseeing and maintaining contracts with suppliers and maintaining relationship. Ensuring that any office repairs are carried out. Liaising with facility providers - cleaners and security. Health and Safety Officer and First Aider. Overflow of PA duties and helping to cover for holidays. Printing, binding, photocopying documents. Processing expenses and liaising with Finance Dept. General administrative duties and ad-hoc projects. Helping organise events and parties. Being a real "to go" person for the office. The ideal candidate: Extremely well organised and immaculate. Excellent telephone manner and communication skills. Able to work well under pressure and to juggle and multi-task. Real problem solver being able to go above and beyond. Takes pride in their work and have a real enthusiasm with a positive and professional outlook. Able to muck in and work in a small team. Good MS Office skills and able to pick up things quickly. At least 4 years previous corporate experience within a professional environment. Red Anchor is an equal opportunities agency.
This is an exciting time to join Data Protection Education. With the new forthcoming changes with the Data Protection and Digital Information Bill. We're a small team and your role is to provide proactive data protection and information governance support, to some of our Multi-Academy Trust and school partners Our flexible working environment We understand that you might need to have flexibility, and we believe that flexible working makes a better work environment. The role is full-time, and we can support term-time only working if that is a preferred option. Where we are based Though we have an office in Hertfordshire, all our consultants are home-based. You are expected to manage your own schedule to a certain extent. Our schools are national, but we are looking for someone to be able to manage Which will include visits) to some key clients in London, East Midlands and East of England. That might be one or two days a week during term-time, sometimes requiring an overnight stay. You will require your own transport and all standard expenses will be reimbursed. About us and what we offer: Data Protection Education is a specialist consultancy providing GDPR tools, resources and consultancy to individual schools, trusts, federations and local authorities to provide data protection services, including outsourced data protection officer services. We will provide tools and admin support so that you can concentrate on delivery, and we share responsibility for knowledge across our consultants so you never feel out of your depth. We are able to offer some training if you have experience in other areas of school management and we support our consultants in gaining an internationally recognised certification. We are able to offer term-time contracts and would be happy to discuss full-time and part-time availability. Though ideally, this role is full-time. About the project We undertake consultations (online and in-school) to assess the status of compliance and advise on priorities and implementation. We also conduct remote sessions on the phone and online with all our customers. We also have our core-DPO team made up of legal professionals for incident management. Part of our service includes access to the Data Protection Education Knowledge Bank, an online portal with various features: Best Practice Library (policies, procedures, guidance and templates) Best Practice checklists E-learning library (plus manager reports) Events listings (workshops for our clients) Document Compliance Manager (plus manager reports) Data logs - subject access requests, freedom of information, data breaches Record of processing tool (lists school processes, assesses risks etc) User management tools Phishing simulations Record of processing News/blog etc We use these tools to deliver a data protection framework based on the ICO accountability model. The Role We are looking for the following skills/person - we appreciate not everyone may have everything, so if some of this resonates, get in touch. You may be: 1) An experienced school/MAT/LA administrator or IT manager with data protection competencies 2) A data protection officer in an existing organisation 3) A compliance specialist with public sector experience 4) An experienced records management or information governance professional What we need doing includes: 1) Managing some Multi-Academy Trust key clients and their schools - undertaking data protection consultations and assisting with implementing our processes, systems, and training - and leading account management with your assigned schools. We expect this to take up approximately 3-4 days each week. You will be responsible for delivering our framework to the schools assigned to you. 2) Conducting meetings remotely. These remote sessions are shorter sessions, delivered online to support the schools assigned to you. 3) Customer follow-up and feedback. This usually is managed on the DPE Knowledge Bank, including visit and meeting reports as well as feedback and support on other areas - for example, assisting with records of processing. 4) Liaison across the business with colleagues in all regions and delivering policy and best practice guidance remotely (online and on the phone) with our school customers in areas of your specialisms and in line with our data protection framework. 5) Contribute and support content in our Knowledge Bank - assisting with the writing and development of best practice guidelines, policies, and school process definitions. Managing the DPE Knowledge Bank and a small amount of customer support. A little bit about you This is a rapidly developing area and it will be important to help establish new ways of working. Strong IT skills and familiarity with standard office suite tools (MS365 and GSuite) will be important. You should have specialist experience in at least one of these areas: data protection, information governance, Information law or IT/cyber security. You should also have experience in working with schools and/or the public sector. So those with an administrative background, safeguarding, leadership/management, or teaching experience welcome. We are looking for strong personalities required who aren't afraid to challenge the status quo. You will need to be able to work on your own, directly with your allocated accounts if that part of the role is suitable. The role will include travel to London, East Midlands and East of England, so please bear that in mind again if that part of the role interests you. We would really like to hear from experienced school administrators - school business managers, compliance, IT Managers or school business management consultants who understand the administrative working of schools (both primary and secondary) and multi-academy trusts. But if you don't fall into that list, but think you have something to offer - then please do reach out. Start date We are flexible for the right person - but would really like to have someone in place as soon as possible. Benefits: 30 days annual leave plus bank holidays Stakeholder pension
Mar 29, 2024
Full time
This is an exciting time to join Data Protection Education. With the new forthcoming changes with the Data Protection and Digital Information Bill. We're a small team and your role is to provide proactive data protection and information governance support, to some of our Multi-Academy Trust and school partners Our flexible working environment We understand that you might need to have flexibility, and we believe that flexible working makes a better work environment. The role is full-time, and we can support term-time only working if that is a preferred option. Where we are based Though we have an office in Hertfordshire, all our consultants are home-based. You are expected to manage your own schedule to a certain extent. Our schools are national, but we are looking for someone to be able to manage Which will include visits) to some key clients in London, East Midlands and East of England. That might be one or two days a week during term-time, sometimes requiring an overnight stay. You will require your own transport and all standard expenses will be reimbursed. About us and what we offer: Data Protection Education is a specialist consultancy providing GDPR tools, resources and consultancy to individual schools, trusts, federations and local authorities to provide data protection services, including outsourced data protection officer services. We will provide tools and admin support so that you can concentrate on delivery, and we share responsibility for knowledge across our consultants so you never feel out of your depth. We are able to offer some training if you have experience in other areas of school management and we support our consultants in gaining an internationally recognised certification. We are able to offer term-time contracts and would be happy to discuss full-time and part-time availability. Though ideally, this role is full-time. About the project We undertake consultations (online and in-school) to assess the status of compliance and advise on priorities and implementation. We also conduct remote sessions on the phone and online with all our customers. We also have our core-DPO team made up of legal professionals for incident management. Part of our service includes access to the Data Protection Education Knowledge Bank, an online portal with various features: Best Practice Library (policies, procedures, guidance and templates) Best Practice checklists E-learning library (plus manager reports) Events listings (workshops for our clients) Document Compliance Manager (plus manager reports) Data logs - subject access requests, freedom of information, data breaches Record of processing tool (lists school processes, assesses risks etc) User management tools Phishing simulations Record of processing News/blog etc We use these tools to deliver a data protection framework based on the ICO accountability model. The Role We are looking for the following skills/person - we appreciate not everyone may have everything, so if some of this resonates, get in touch. You may be: 1) An experienced school/MAT/LA administrator or IT manager with data protection competencies 2) A data protection officer in an existing organisation 3) A compliance specialist with public sector experience 4) An experienced records management or information governance professional What we need doing includes: 1) Managing some Multi-Academy Trust key clients and their schools - undertaking data protection consultations and assisting with implementing our processes, systems, and training - and leading account management with your assigned schools. We expect this to take up approximately 3-4 days each week. You will be responsible for delivering our framework to the schools assigned to you. 2) Conducting meetings remotely. These remote sessions are shorter sessions, delivered online to support the schools assigned to you. 3) Customer follow-up and feedback. This usually is managed on the DPE Knowledge Bank, including visit and meeting reports as well as feedback and support on other areas - for example, assisting with records of processing. 4) Liaison across the business with colleagues in all regions and delivering policy and best practice guidance remotely (online and on the phone) with our school customers in areas of your specialisms and in line with our data protection framework. 5) Contribute and support content in our Knowledge Bank - assisting with the writing and development of best practice guidelines, policies, and school process definitions. Managing the DPE Knowledge Bank and a small amount of customer support. A little bit about you This is a rapidly developing area and it will be important to help establish new ways of working. Strong IT skills and familiarity with standard office suite tools (MS365 and GSuite) will be important. You should have specialist experience in at least one of these areas: data protection, information governance, Information law or IT/cyber security. You should also have experience in working with schools and/or the public sector. So those with an administrative background, safeguarding, leadership/management, or teaching experience welcome. We are looking for strong personalities required who aren't afraid to challenge the status quo. You will need to be able to work on your own, directly with your allocated accounts if that part of the role is suitable. The role will include travel to London, East Midlands and East of England, so please bear that in mind again if that part of the role interests you. We would really like to hear from experienced school administrators - school business managers, compliance, IT Managers or school business management consultants who understand the administrative working of schools (both primary and secondary) and multi-academy trusts. But if you don't fall into that list, but think you have something to offer - then please do reach out. Start date We are flexible for the right person - but would really like to have someone in place as soon as possible. Benefits: 30 days annual leave plus bank holidays Stakeholder pension
At a Glance Us: A fast - growing startup of 90+ people. Remote team, mainly based in the UK. YC alumni (summer 2019). We're on a mission to revolutionise how the world learns about people, so people can revolutionise the world. The Role If you want to play a major role in the development of a scaling company, this is the perfect role for you! You'll work with teams across the company, particularly Sales, Customer Success and Finance teams, on US contract negotiation with corporate clients, contract administration and management, tracking and reporting, helping to find solutions to commercial issues and looking ahead to offering the best we can to our customers. As US Commercial Contracts Legal Counsel, you will work closely with our General Counsel and Legal team (consisting of an excellent Senior Data Privacy Counsel, a dynamic Trainee Solicitor, and an Information Security Officer), and you will be the 'go-to' legal point of contact at Prolific for all our US commercial contract matters. What you'll be doing Acting as the legal point of contact for all US commercial contracting Working with Prolific's Sales and Customer Success teams on contract terms and management Be able and willing to turn your hand to dealing with wider legal issues that the business faces, be it employment, IP, data privacy, information security, etc Work collaboratively across multi-function teams especially Sales, Product, Finance and Operations teams Ensure legal best practice across Prolific Manage relationships with external Legal Counsel What you'll bring A UK qualification as a Solicitor, or US qualified Attorney with excellent and recent commercial contracting experience in USA An experienced commercial contract drafter, and a confident negotiator The ability to speak and write clearly, concisely and 'jargon-free' with a flexible style adaptable to multi-jurisdictional needs Have the ability to manage numerous tasks and prioritise according to business needs Be a self starter who is willing to work autonomously and remotely, and curious to learn about new areas Be understanding and compassionate towards others' needs and viewpoints, and effectively facilitate strong multi-team collaboration Have a 'can do' attitude and willing to challenge what has gone before Even better if you have Experience of working in a high growth startup in the tech space Experience of online marketplaces, online service platforms, or financial regulation, etc What you'll get ️ Work Life Balance: We're all looking to strike the right work life balance, and as a remote first company you're able to work flexibly from home or our dog-friendly co-working space in Old Street. We also offer 25 days of holiday, plus bank holidays of course, which you can switch with any day of your choosing. Family Life: We offer generous maternity, paternity and shared parental leave. Need to pick your child up from school? No Problem. Our flexible working gives you the childcare flexibility you need. Wellbeing: We care deeply about our employees well-being, that's why we offer comprehensive Bupa private health insurance, that disregards medical history. Taxable monthly stipend of £150 in order for you to improve your wellness and remote experience. We want you to have a happy and healthy environment so we offer a £1000 home office budget, along with a MAC laptop when you start, plus a £200 yearly top-up. Learn & Grow: Development is important to us, and we want to give all our employees the opportunity to learn. There are many personal growth and career progression opportunities available, as well as mentoring. We also offer a £1000 yearly budget for education, growth and training for you to use at your discretion Culture: We're a friendly bunch here at Prolific; open, transparent and inclusive. Although we're a remote first company we still love to hang out with each other! We run collaborative quarterly company-wide meets up and team socials (both virtually and in-person), all paid for. Alongside this we offer a yearly budget for discretionary meet-ups so you can cover travel, food and accommodation. As a business we're also committed to carbon offsetting; each month we donate money in your name to plant trees and being remote we're doing our bit to offset travel too Our Interview Process Talent Call - You'll meet with one of our Talent team and have an exploratory call about the role requirements, life at Prolific, as well as your background and aspirations. Hiring Manager Interview - You'll interview with two members of the team, one of which will be the hiring manager. You'll have the opportunity to ask about the company and the role, and we'll ask you questions about your experiences and goals. Panel Interview - We'll hold a panel interview that evaluates skills required for the role. You'll meet with more of our team and may be asked to complete a presentation or task. You'll be compensated with a £50 voucher for completing the task because we know your time is valuable! Final Interview - We will deep dive into your past experiences, goals, motivations, and skills all aligned to our Prolific Principles. You'll speak with two to three members of the team and - as always - have an opportunity to ask questions about the role and company. Diversity, Equity and Inclusion Monitoring Prolific is an equal opportunity employer. We celebrate diversity and are committed to fostering diversity, equity and inclusion in the workplace. We welcome all applications, and consider them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation. We are committed to ensuring a fair recruitment process, it's essential to our success. Under the Equality Act (2010) we collect information from individuals at the point of application. We anonymously monitor the profiles of individuals that apply to each vacancy to ensure that no individual is unfairly discriminated against or disadvantaged. Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
Mar 29, 2024
Full time
At a Glance Us: A fast - growing startup of 90+ people. Remote team, mainly based in the UK. YC alumni (summer 2019). We're on a mission to revolutionise how the world learns about people, so people can revolutionise the world. The Role If you want to play a major role in the development of a scaling company, this is the perfect role for you! You'll work with teams across the company, particularly Sales, Customer Success and Finance teams, on US contract negotiation with corporate clients, contract administration and management, tracking and reporting, helping to find solutions to commercial issues and looking ahead to offering the best we can to our customers. As US Commercial Contracts Legal Counsel, you will work closely with our General Counsel and Legal team (consisting of an excellent Senior Data Privacy Counsel, a dynamic Trainee Solicitor, and an Information Security Officer), and you will be the 'go-to' legal point of contact at Prolific for all our US commercial contract matters. What you'll be doing Acting as the legal point of contact for all US commercial contracting Working with Prolific's Sales and Customer Success teams on contract terms and management Be able and willing to turn your hand to dealing with wider legal issues that the business faces, be it employment, IP, data privacy, information security, etc Work collaboratively across multi-function teams especially Sales, Product, Finance and Operations teams Ensure legal best practice across Prolific Manage relationships with external Legal Counsel What you'll bring A UK qualification as a Solicitor, or US qualified Attorney with excellent and recent commercial contracting experience in USA An experienced commercial contract drafter, and a confident negotiator The ability to speak and write clearly, concisely and 'jargon-free' with a flexible style adaptable to multi-jurisdictional needs Have the ability to manage numerous tasks and prioritise according to business needs Be a self starter who is willing to work autonomously and remotely, and curious to learn about new areas Be understanding and compassionate towards others' needs and viewpoints, and effectively facilitate strong multi-team collaboration Have a 'can do' attitude and willing to challenge what has gone before Even better if you have Experience of working in a high growth startup in the tech space Experience of online marketplaces, online service platforms, or financial regulation, etc What you'll get ️ Work Life Balance: We're all looking to strike the right work life balance, and as a remote first company you're able to work flexibly from home or our dog-friendly co-working space in Old Street. We also offer 25 days of holiday, plus bank holidays of course, which you can switch with any day of your choosing. Family Life: We offer generous maternity, paternity and shared parental leave. Need to pick your child up from school? No Problem. Our flexible working gives you the childcare flexibility you need. Wellbeing: We care deeply about our employees well-being, that's why we offer comprehensive Bupa private health insurance, that disregards medical history. Taxable monthly stipend of £150 in order for you to improve your wellness and remote experience. We want you to have a happy and healthy environment so we offer a £1000 home office budget, along with a MAC laptop when you start, plus a £200 yearly top-up. Learn & Grow: Development is important to us, and we want to give all our employees the opportunity to learn. There are many personal growth and career progression opportunities available, as well as mentoring. We also offer a £1000 yearly budget for education, growth and training for you to use at your discretion Culture: We're a friendly bunch here at Prolific; open, transparent and inclusive. Although we're a remote first company we still love to hang out with each other! We run collaborative quarterly company-wide meets up and team socials (both virtually and in-person), all paid for. Alongside this we offer a yearly budget for discretionary meet-ups so you can cover travel, food and accommodation. As a business we're also committed to carbon offsetting; each month we donate money in your name to plant trees and being remote we're doing our bit to offset travel too Our Interview Process Talent Call - You'll meet with one of our Talent team and have an exploratory call about the role requirements, life at Prolific, as well as your background and aspirations. Hiring Manager Interview - You'll interview with two members of the team, one of which will be the hiring manager. You'll have the opportunity to ask about the company and the role, and we'll ask you questions about your experiences and goals. Panel Interview - We'll hold a panel interview that evaluates skills required for the role. You'll meet with more of our team and may be asked to complete a presentation or task. You'll be compensated with a £50 voucher for completing the task because we know your time is valuable! Final Interview - We will deep dive into your past experiences, goals, motivations, and skills all aligned to our Prolific Principles. You'll speak with two to three members of the team and - as always - have an opportunity to ask questions about the role and company. Diversity, Equity and Inclusion Monitoring Prolific is an equal opportunity employer. We celebrate diversity and are committed to fostering diversity, equity and inclusion in the workplace. We welcome all applications, and consider them without regard to race, religion, belief, age, gender, gender expression, gender identity, gender reassignment, disability, marriage or civil partnership status, pregnancy or maternity, sex or sexual orientation. We are committed to ensuring a fair recruitment process, it's essential to our success. Under the Equality Act (2010) we collect information from individuals at the point of application. We anonymously monitor the profiles of individuals that apply to each vacancy to ensure that no individual is unfairly discriminated against or disadvantaged. Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
The Animal and Plant Health Agency (APHA) is an executive agency of the Department for Environment, Food & Rural Affairs, and works on behalf of the Scottish Government and Welsh Government. Our diverse teams of over 2,000 skilled and committed professionals come together to provide research, advice and support to UK Government for safeguarding animal, public and plant health for benefit of the environment and economy. Provide specialist expertise, leadership and management to APHA's Animal Science Technical team. To include biocontainment and livestock management and the advancement of animal sciences. Leadership and implementation of APHA's Animal Welfare and Biosecurity Standards. As part of a team provide input into the operation of ACDP CL2, CL3 and SAPO CL2, CL3, CL4 biosecure animal facilities. Develop and drive APHA Animal Science capability and provide specialist support to the APHA Weybridge Masterplan development (animal facility requirements). Job description Animal Science Specialism: The jobholder will be specialist with regards to the species in their area. They will advise on and oversee housing and husbandry. They will liaise with the Named Information Officer if new species or housing changes are being discussed. They will actively advance animal sciences and are expected to further science capability within the department. They will acquire an E2PPL certificate and may be required to hold their own Project Licence. They will be a Personal Licence holder and develop a wide range of skills in regulated procedures including animal euthanasia and assist with necropsy and sampling procedures as appropriate. They will oversee a range of livestock and disease biocontainment facilities and will develop specialist containment expertise for farmed livestock and animal models up to ACDP 3 and SAPO 4 classification - working on a wide range of zoonotic pathogens. Daily Husbandry and care of animals and poultry as required. BioEthics, Animal Welfare and Ethical Review Body (AWERB): The jobholder is expected to be an active member of the AWERB, participating in committee meetings as well as having input into project licence applications, study reviews and offer advice on the 3Rs. Livestock Facilities Management Ensure compliance with ACDP/SAPO legislation. Attend Biological Safety Committee as Animal Sciences representative. Liaison with Estates, Facilities management and sub-contractors as required to ensure animal facilities are maintained as fit for purpose and future-proofed. Stakeholder oversight and input in the design and planning of animal facility refurbishments, new builds and equipment installation/maintenance. They will offer advice and support to the site re-development (Science capability for Animal Health) project as required. Fulfilling Building/Facility Officer duties in a high disease biocontainment (up to and included ACDP3/SAPO4) facility including liaising with the maintenance providers to ensure the appropriate monitoring and maintenance of plant including generators, water testing, alarm systems, Building Management Systems and biocontainment controls. Safety, Health and Wellbeing: They will ensure that adequate training and planning for response to emergency scenarios is in place within teams; actively participate in safety inspections and audits with Department Safety Officer, and ensure timely closure of safety audit actions. Ensure that appropriate documentation e.g. Risk assessments, Standard Operating Procedures (SOPs) and log books are in place. Work closely with the Department Safety Officer (DSO), the SHaW (Safety, Health and Wellbeing) department, in respect of these duties. Carry out ad-hoc monitoring and regularly visit the animal facilities to monitor adherence to procedures. This might include non-compliance with APHA H&S Policy, SOPs and Risk Assessments. Study and Contract leadership and Management: The jobholder will work closely with animal tech team supervisors and scientists in the planning and conduct of studies being carried out in their area assuring compliance, staffing and timely execution. They will interact with scientists and be proactive in raising any concerns. They will participate in pre-start meetings and ensure the appropriate meeting forms are completed and submitted. The jobholder will be required to oversee the implementation of commercial contracts that involve the facilities under their management, acting as the named manager and liaising with APHA Commercial Unit Business Development Manager. They will take part in meetings with the suppliers and liaise with the APHA contract team on compliance concerns and other issues. Communication: The jobholder will be required to have excellent communication skills liaising with a diverse range of people in writing, verbally and using a range of IT platforms. Confidently deliver training, instruction, Toolbox Talks, and Team Briefings, actively contribute to ASU Management meetings and chair meetings as required. They will be part of study pre-start meetings. They will write and participate in peer reviews of SOPs, Risk Assessments, Toolbox Talks, and documentation supporting Animal Science activities i.e. papers and summary reports. Budget and Financial planning: The jobholder will have an overview of the allocated budget and manage resources carefully. They will be involved in planning of new work and liaise with the Department administration team to identify such work and to inform workforce planning. They will be responsible for reviewing and approving requisitions for ASU and Foreign Payments on APHA's Single Operating Platform. Staff Management, Resource and Succession planning: The jobholder needs to be an experienced staff manager with sound interpersonal skills. They will work closely with the Workgroup Leader to be proactive in succession planning and remain involved in planning of future workloads and staff capability. They will work with junior animal technicians and advise them in scientific data collection and analysis. Participation in staff utilisation meetings to ensure efficient use of resources, succession planning and developing skills, specialism and flexibility across teams. Person specification Behaviours Seeing the Bigger Picture Making Effective Decisions Communicating and Influencing Experience Strong interpersonal and communication skills - written and oral, teamwork Technical Specialist Expertise Animal Science degree Experience in working with a range of animals Previous experience with experimental models or pathogens at different containment levels Licences Driving Licence Qualifications Animal Sciences Degree Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Experience in working with a range of animals Previous experience with experimental models or pathogens at different containment levels BenefitsAlongside your salary of £42,577, Animal and Plant Health Agency contributes £10,648 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. In return for your dedication, we will support your ongoing personal development through appropriate training. Inclusion, support and the development of our people matter to us. We aim to support the career and personal wellbeing of everyone in APHA. Our benefits include generous annual leave of 25 days (rising one day per year up to 30 days after 5 years), flexible working, a contributory pension, staff bonuses and recognition, salary sacrifice benefit options, and an employee discount scheme. Should you be successful in your application, you can join the active community of scientists and engineers in government as part of the GSE Profession (GSEP). Becoming a member enables you to grow your understanding of profession activities within your own organisation and across the profession. GSEP encourages all members to develop professionally and personally with a variety of free opportunities to learn, develop and network across government. Visit the GSEP GOV.UK page and GSE blog for more details. Pension and Financial Benefits Your pension is a valuable part of your total reward package and there are various options including Alpha and Partnership pension schemes in which Defra can invest in providing a contribution to the cost of your pension. Life Assurance: if you become too ill or die before retirement valuable benefits will be provided to you and your family. Learning and Development Access to five days learning and development each year to support professional development through Civil Service Learning. Corporate induction and three days special leave for volunteering. Staff Wellbeing Access to Employee Assistance Programme, available 24/7, providing advice and guidance on both personal and employment issues such as personal wellbeing, career development, legal matters such as landlord / tenant disputes. Access to the Employee Assistance Programme, Occupational Health Service and the Civil Service Sports Council. Job Types: Full-time, Permanent Salary: £42,577.00-£47,039.00 per year Benefits: Company pension Work Location: In person Reference ID: 343399
Mar 29, 2024
Full time
The Animal and Plant Health Agency (APHA) is an executive agency of the Department for Environment, Food & Rural Affairs, and works on behalf of the Scottish Government and Welsh Government. Our diverse teams of over 2,000 skilled and committed professionals come together to provide research, advice and support to UK Government for safeguarding animal, public and plant health for benefit of the environment and economy. Provide specialist expertise, leadership and management to APHA's Animal Science Technical team. To include biocontainment and livestock management and the advancement of animal sciences. Leadership and implementation of APHA's Animal Welfare and Biosecurity Standards. As part of a team provide input into the operation of ACDP CL2, CL3 and SAPO CL2, CL3, CL4 biosecure animal facilities. Develop and drive APHA Animal Science capability and provide specialist support to the APHA Weybridge Masterplan development (animal facility requirements). Job description Animal Science Specialism: The jobholder will be specialist with regards to the species in their area. They will advise on and oversee housing and husbandry. They will liaise with the Named Information Officer if new species or housing changes are being discussed. They will actively advance animal sciences and are expected to further science capability within the department. They will acquire an E2PPL certificate and may be required to hold their own Project Licence. They will be a Personal Licence holder and develop a wide range of skills in regulated procedures including animal euthanasia and assist with necropsy and sampling procedures as appropriate. They will oversee a range of livestock and disease biocontainment facilities and will develop specialist containment expertise for farmed livestock and animal models up to ACDP 3 and SAPO 4 classification - working on a wide range of zoonotic pathogens. Daily Husbandry and care of animals and poultry as required. BioEthics, Animal Welfare and Ethical Review Body (AWERB): The jobholder is expected to be an active member of the AWERB, participating in committee meetings as well as having input into project licence applications, study reviews and offer advice on the 3Rs. Livestock Facilities Management Ensure compliance with ACDP/SAPO legislation. Attend Biological Safety Committee as Animal Sciences representative. Liaison with Estates, Facilities management and sub-contractors as required to ensure animal facilities are maintained as fit for purpose and future-proofed. Stakeholder oversight and input in the design and planning of animal facility refurbishments, new builds and equipment installation/maintenance. They will offer advice and support to the site re-development (Science capability for Animal Health) project as required. Fulfilling Building/Facility Officer duties in a high disease biocontainment (up to and included ACDP3/SAPO4) facility including liaising with the maintenance providers to ensure the appropriate monitoring and maintenance of plant including generators, water testing, alarm systems, Building Management Systems and biocontainment controls. Safety, Health and Wellbeing: They will ensure that adequate training and planning for response to emergency scenarios is in place within teams; actively participate in safety inspections and audits with Department Safety Officer, and ensure timely closure of safety audit actions. Ensure that appropriate documentation e.g. Risk assessments, Standard Operating Procedures (SOPs) and log books are in place. Work closely with the Department Safety Officer (DSO), the SHaW (Safety, Health and Wellbeing) department, in respect of these duties. Carry out ad-hoc monitoring and regularly visit the animal facilities to monitor adherence to procedures. This might include non-compliance with APHA H&S Policy, SOPs and Risk Assessments. Study and Contract leadership and Management: The jobholder will work closely with animal tech team supervisors and scientists in the planning and conduct of studies being carried out in their area assuring compliance, staffing and timely execution. They will interact with scientists and be proactive in raising any concerns. They will participate in pre-start meetings and ensure the appropriate meeting forms are completed and submitted. The jobholder will be required to oversee the implementation of commercial contracts that involve the facilities under their management, acting as the named manager and liaising with APHA Commercial Unit Business Development Manager. They will take part in meetings with the suppliers and liaise with the APHA contract team on compliance concerns and other issues. Communication: The jobholder will be required to have excellent communication skills liaising with a diverse range of people in writing, verbally and using a range of IT platforms. Confidently deliver training, instruction, Toolbox Talks, and Team Briefings, actively contribute to ASU Management meetings and chair meetings as required. They will be part of study pre-start meetings. They will write and participate in peer reviews of SOPs, Risk Assessments, Toolbox Talks, and documentation supporting Animal Science activities i.e. papers and summary reports. Budget and Financial planning: The jobholder will have an overview of the allocated budget and manage resources carefully. They will be involved in planning of new work and liaise with the Department administration team to identify such work and to inform workforce planning. They will be responsible for reviewing and approving requisitions for ASU and Foreign Payments on APHA's Single Operating Platform. Staff Management, Resource and Succession planning: The jobholder needs to be an experienced staff manager with sound interpersonal skills. They will work closely with the Workgroup Leader to be proactive in succession planning and remain involved in planning of future workloads and staff capability. They will work with junior animal technicians and advise them in scientific data collection and analysis. Participation in staff utilisation meetings to ensure efficient use of resources, succession planning and developing skills, specialism and flexibility across teams. Person specification Behaviours Seeing the Bigger Picture Making Effective Decisions Communicating and Influencing Experience Strong interpersonal and communication skills - written and oral, teamwork Technical Specialist Expertise Animal Science degree Experience in working with a range of animals Previous experience with experimental models or pathogens at different containment levels Licences Driving Licence Qualifications Animal Sciences Degree Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Experience in working with a range of animals Previous experience with experimental models or pathogens at different containment levels BenefitsAlongside your salary of £42,577, Animal and Plant Health Agency contributes £10,648 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. In return for your dedication, we will support your ongoing personal development through appropriate training. Inclusion, support and the development of our people matter to us. We aim to support the career and personal wellbeing of everyone in APHA. Our benefits include generous annual leave of 25 days (rising one day per year up to 30 days after 5 years), flexible working, a contributory pension, staff bonuses and recognition, salary sacrifice benefit options, and an employee discount scheme. Should you be successful in your application, you can join the active community of scientists and engineers in government as part of the GSE Profession (GSEP). Becoming a member enables you to grow your understanding of profession activities within your own organisation and across the profession. GSEP encourages all members to develop professionally and personally with a variety of free opportunities to learn, develop and network across government. Visit the GSEP GOV.UK page and GSE blog for more details. Pension and Financial Benefits Your pension is a valuable part of your total reward package and there are various options including Alpha and Partnership pension schemes in which Defra can invest in providing a contribution to the cost of your pension. Life Assurance: if you become too ill or die before retirement valuable benefits will be provided to you and your family. Learning and Development Access to five days learning and development each year to support professional development through Civil Service Learning. Corporate induction and three days special leave for volunteering. Staff Wellbeing Access to Employee Assistance Programme, available 24/7, providing advice and guidance on both personal and employment issues such as personal wellbeing, career development, legal matters such as landlord / tenant disputes. Access to the Employee Assistance Programme, Occupational Health Service and the Civil Service Sports Council. Job Types: Full-time, Permanent Salary: £42,577.00-£47,039.00 per year Benefits: Company pension Work Location: In person Reference ID: 343399
Base Location: Woking Vehicle Base, GU21 3BA Permanent roles offering job stability & security Working as a Prisoner Escort & Custody Officer in Prisoner Escort Custody Services (PECS) is more than just a job, it's the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer: Salary of £25,716 (40hrs pw). Salary during 5 weeks training is £22,502. Unlike traditional compensation structures, we believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £26,357/ year 3 - £26,835 / year 4 - £27,352 To further enhance the attractiveness of the role, you may have the opportunity to accrue additional earnings through a generous of; £600 for B1 license holders who drive our 3 cell vehicles / 2,400 for C1 license holders who drive our 6-cell vehicles / £2,700 for D License holders who drive our 12 cell vehicles (subject to terms & conditions) We want to be transparent about your earnings, by factoring in the base salary and driving allowances provided above, as well as a weekly average of around 8 hours overtime, you can anticipate growing your first-year income between £31,316 to £33,416. Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays and access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion We are operational 24/6 and you'll cover various early and late shifts (minimum of 40hrs pw) including bank holidays (apart from Christmas Day and Good Friday). Roles at our bases start from 6.30am and due to the nature of the role, the finish time is not known, therefore flexibility is key in this role, as it is likely that you will work more than the contractual 40-hour week. Whilst it is rare, there can be occasions that you will be required to work in the evening and possibly overnight. However, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. About the Role: As a PCO at our base, you'll work as part of crew to provide safe and secure court transportation & custody services. You'll collect detainees from prisons or police stations and transport them safely and securely to courts whilst ensuring the care of their physical and mental wellbeing. Once you arrive at court, you'll be responsible for every aspect of their care until it's time for them to return to custody or be released. Key duties include, accompanying defendants in court rooms and cells; searching property or people; ensuring food and drink is available and completing paperwork and data entry for the day. What you need to do the job! Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. You'll need to hold a current driver's license, C1 License (valid CPC card desirable) / D License (with valid CPC card & Tacho Graph desirable). You must be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. Our roles would suit those who have a particular interest in criminology or psychology. Try our careers assistant tool to find out more: Careers Assistant Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss. Job Types: Full-time, Permanent Salary: £25,716.00-£33,116.00 per year Benefits: Company pension Health & wellbeing programme Life insurance Referral programme Sick pay Store discount Work Location: In person
Mar 29, 2024
Full time
Base Location: Woking Vehicle Base, GU21 3BA Permanent roles offering job stability & security Working as a Prisoner Escort & Custody Officer in Prisoner Escort Custody Services (PECS) is more than just a job, it's the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer: Salary of £25,716 (40hrs pw). Salary during 5 weeks training is £22,502. Unlike traditional compensation structures, we believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £26,357/ year 3 - £26,835 / year 4 - £27,352 To further enhance the attractiveness of the role, you may have the opportunity to accrue additional earnings through a generous of; £600 for B1 license holders who drive our 3 cell vehicles / 2,400 for C1 license holders who drive our 6-cell vehicles / £2,700 for D License holders who drive our 12 cell vehicles (subject to terms & conditions) We want to be transparent about your earnings, by factoring in the base salary and driving allowances provided above, as well as a weekly average of around 8 hours overtime, you can anticipate growing your first-year income between £31,316 to £33,416. Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays and access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion We are operational 24/6 and you'll cover various early and late shifts (minimum of 40hrs pw) including bank holidays (apart from Christmas Day and Good Friday). Roles at our bases start from 6.30am and due to the nature of the role, the finish time is not known, therefore flexibility is key in this role, as it is likely that you will work more than the contractual 40-hour week. Whilst it is rare, there can be occasions that you will be required to work in the evening and possibly overnight. However, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. About the Role: As a PCO at our base, you'll work as part of crew to provide safe and secure court transportation & custody services. You'll collect detainees from prisons or police stations and transport them safely and securely to courts whilst ensuring the care of their physical and mental wellbeing. Once you arrive at court, you'll be responsible for every aspect of their care until it's time for them to return to custody or be released. Key duties include, accompanying defendants in court rooms and cells; searching property or people; ensuring food and drink is available and completing paperwork and data entry for the day. What you need to do the job! Our current PCO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues. You'll need to hold a current driver's license, C1 License (valid CPC card desirable) / D License (with valid CPC card & Tacho Graph desirable). You must be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. Our roles would suit those who have a particular interest in criminology or psychology. Try our careers assistant tool to find out more: Careers Assistant Our Assessment Process: Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise. Additional Information: All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss. Job Types: Full-time, Permanent Salary: £25,716.00-£33,116.00 per year Benefits: Company pension Health & wellbeing programme Life insurance Referral programme Sick pay Store discount Work Location: In person
Our Public Sector client based in Barrow In Furness are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis working 15 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based in the town centre of Barrow, easily accessible by bus or train and there is also free on site car parking. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed)
Mar 29, 2024
Seasonal
Our Public Sector client based in Barrow In Furness are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis working 15 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based in the town centre of Barrow, easily accessible by bus or train and there is also free on site car parking. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed)
BUILDING MANAGER Manchester City Centre Monday-Friday 28000 If you have experience as a Building Manager, Security Officer in a large building, Concierge or Facilities then this would be suitable for you. If you are even keen to learn and would like to try a role like this then you would be considered. Objective: To work as part of a team responsible for the management of the building and all associated buildings in accordance with the terms of the Building Manager's Handbook updated from time to time, demonstrating initiative and a positive, efficient and courteous manner to both colleagues and clients at all times and ensuring wherever possible clients receive the best possible service and attention. Duties and Responsibilities: - General reporting of issues - Greeting staff and the general public into the building - Liaising with Maintenance/Contractors/Portfolio Manager - Dealing with car park issues - Completing a weekly "Property Repair Sheet" which should record all activities undertaken at the premises in the week. - Report anything on or around the premises which could constitute a danger to Health and Safety immediately to the appointed surveyor at Head office. - General cleaning of areas (making sure bins aren't over flowing etc) - Tenant movements or vacations should immediately be notified to your appointed surveyor. Monitor Following Contracts: - Access/Security Equipment - Common area cleaning - Fire fighting equipment - Fire alarms and emergency lighting - including regular testing - Heating - Lifts - including emergency release procedures - Pest Control - Landscaping/Interior planting - Washroom facilities - Window Cleaning - Refuse disposal - Repairs and maintenance - Any other specialist maintenance contracts Safety: Please ensure you fully understand any safety and evacuation procedures in place for your particular location. Order Placing: You are not authorized to place an order with any company for goods and services except when an official order is raised which must be countersigned by a Director of the Company. Package: - Monday to Friday 7am-5pm (with an hour lunch) - 28000 salary - Some weekend work may be involved but very rarely (be included in the 45 hours or paid over time) Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
BUILDING MANAGER Manchester City Centre Monday-Friday 28000 If you have experience as a Building Manager, Security Officer in a large building, Concierge or Facilities then this would be suitable for you. If you are even keen to learn and would like to try a role like this then you would be considered. Objective: To work as part of a team responsible for the management of the building and all associated buildings in accordance with the terms of the Building Manager's Handbook updated from time to time, demonstrating initiative and a positive, efficient and courteous manner to both colleagues and clients at all times and ensuring wherever possible clients receive the best possible service and attention. Duties and Responsibilities: - General reporting of issues - Greeting staff and the general public into the building - Liaising with Maintenance/Contractors/Portfolio Manager - Dealing with car park issues - Completing a weekly "Property Repair Sheet" which should record all activities undertaken at the premises in the week. - Report anything on or around the premises which could constitute a danger to Health and Safety immediately to the appointed surveyor at Head office. - General cleaning of areas (making sure bins aren't over flowing etc) - Tenant movements or vacations should immediately be notified to your appointed surveyor. Monitor Following Contracts: - Access/Security Equipment - Common area cleaning - Fire fighting equipment - Fire alarms and emergency lighting - including regular testing - Heating - Lifts - including emergency release procedures - Pest Control - Landscaping/Interior planting - Washroom facilities - Window Cleaning - Refuse disposal - Repairs and maintenance - Any other specialist maintenance contracts Safety: Please ensure you fully understand any safety and evacuation procedures in place for your particular location. Order Placing: You are not authorized to place an order with any company for goods and services except when an official order is raised which must be countersigned by a Director of the Company. Package: - Monday to Friday 7am-5pm (with an hour lunch) - 28000 salary - Some weekend work may be involved but very rarely (be included in the 45 hours or paid over time) Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
The salary is broken down as £62,552 basic salary, which will increase annually until you reach the top of the scale £66,997. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Seeing is believing. And that's the only way you'll really get to know about our sophisticated technologies and how we're using them to fight crime in the capital. We don't say much, for obvious reasons, but suffice to say that we're leading advancements in emerging technologies to deliver bespoke electronic and IT solutions in specialist areas to make London safer. The Technology, Research and Innovation (TRI) team keeps the Met at the cutting-edge of tech. Our work is highly innovative and no two projects are ever the same. This staff role is a unique opportunity for an experienced Electronics Senior Technologist, with significant hands-on electronics design and leadership experience, to join an exciting engineering and science team using state of the art equipment within a multi discipline environment to develop bespoke electronics solutions, to make London safer. As an Electronics Senior Technologist, you will be part of the Electronics System Development (ESD) team who develop niche electronic solutions to unique business issues. You will provide day to day technical oversight, mentoring, and guidance to the electronics development team and have the ability to identify design problems early, steering the team to effectively design solutions. You will also act as the technical design authority for all electronic designs to ensure design solutions are robust and fit for purpose to meet operational requirements. This will involve running formal electronic design reviews to provide the necessary design oversight to projects. Another important aspect of this role will be to provide the strategic direction to enable the electronics team to successfully develop solutions with the very latest electronics technology. This will involve the role holder continually researching the very best modern electronic components, packages and techniques and conducting small exercises to prove their use. Working with the electronics section manager and development managers, you will be providing the technical leadership to the electronics team to enable them deliver robust solutions to meet these requirements against operational deadlines. A typical day may include engaging with highly experienced electronic engineers in your team providing them with oversight, guidance and technical direction, engaging MPS operational officers to understand their requirements and conducting electronic design reviews. As the Electronics Senior Technologist, you will be working with a wide range of stakeholders, some of the UK's top suppliers, academics and highly experienced electronic engineers in your team, so you will need the ability to provide the necessary technical leadership and oversight so the team can maintain momentum on projects so that they can be delivered robustly to meet operational deadlines. You will have already demonstrated exceptional technical leadership talent in your career. Additional Information: 28 days holiday, rising to 33 at 5 years, plus bank holidays. MPS contributes 27.9% of your salary into your civil service pension scheme. Long service rewards, paid overtime available and eligible Blue Light Card. Sponsored membership to a professional body. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. How to apply Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application: Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 27 March 2024. The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions. Read our full disability confidence statement.
Mar 29, 2024
Full time
The salary is broken down as £62,552 basic salary, which will increase annually until you reach the top of the scale £66,997. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Seeing is believing. And that's the only way you'll really get to know about our sophisticated technologies and how we're using them to fight crime in the capital. We don't say much, for obvious reasons, but suffice to say that we're leading advancements in emerging technologies to deliver bespoke electronic and IT solutions in specialist areas to make London safer. The Technology, Research and Innovation (TRI) team keeps the Met at the cutting-edge of tech. Our work is highly innovative and no two projects are ever the same. This staff role is a unique opportunity for an experienced Electronics Senior Technologist, with significant hands-on electronics design and leadership experience, to join an exciting engineering and science team using state of the art equipment within a multi discipline environment to develop bespoke electronics solutions, to make London safer. As an Electronics Senior Technologist, you will be part of the Electronics System Development (ESD) team who develop niche electronic solutions to unique business issues. You will provide day to day technical oversight, mentoring, and guidance to the electronics development team and have the ability to identify design problems early, steering the team to effectively design solutions. You will also act as the technical design authority for all electronic designs to ensure design solutions are robust and fit for purpose to meet operational requirements. This will involve running formal electronic design reviews to provide the necessary design oversight to projects. Another important aspect of this role will be to provide the strategic direction to enable the electronics team to successfully develop solutions with the very latest electronics technology. This will involve the role holder continually researching the very best modern electronic components, packages and techniques and conducting small exercises to prove their use. Working with the electronics section manager and development managers, you will be providing the technical leadership to the electronics team to enable them deliver robust solutions to meet these requirements against operational deadlines. A typical day may include engaging with highly experienced electronic engineers in your team providing them with oversight, guidance and technical direction, engaging MPS operational officers to understand their requirements and conducting electronic design reviews. As the Electronics Senior Technologist, you will be working with a wide range of stakeholders, some of the UK's top suppliers, academics and highly experienced electronic engineers in your team, so you will need the ability to provide the necessary technical leadership and oversight so the team can maintain momentum on projects so that they can be delivered robustly to meet operational deadlines. You will have already demonstrated exceptional technical leadership talent in your career. Additional Information: 28 days holiday, rising to 33 at 5 years, plus bank holidays. MPS contributes 27.9% of your salary into your civil service pension scheme. Long service rewards, paid overtime available and eligible Blue Light Card. Sponsored membership to a professional body. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. How to apply Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application: Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 27 March 2024. The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions. Read our full disability confidence statement.
The salary is broken down as £55,469 basic salary, which will increase annually until you reach the top of the scale £60,507. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Seeing is believing. And that's the only way you'll really get to know about our sophisticated technologies and how we're using them to fight crime in the capital. We don't say much, for obvious reasons, but suffice to say that we're leading advancements in emerging technologies to deliver bespoke electronic and IT solutions in specialist areas to make London safer. The Technology, Research and Innovation (TRI) team keeps the Met at the cutting-edge of tech. Our work is highly innovative and no two projects are ever the same. This staff role is a unique opportunity for an experienced Electronics Development Manager, with hands-on electronics design experience, to join an exciting engineering and science team using state of the art equipment within a multi discipline environment to develop bespoke electronics solutions, to make London safer. As an Electronics Development Manager, you will be part of the Electronics System Development (ESD) team who develop niche electronic solutions to unique business issues. You will provide day to day hands on leadership and mentoring to an Electronics Development Team, in the laboratory, to enable them to effectively deliver bespoke electronic products and systems fit for operational use in the field. This will involve the role holder using all of their hands-on electronics development and engineering skills to effectively steer the team in the laboratory, to successfully deliver solutions on time to meet operational deadlines. Working closely with a team of Development Engineers and Assistant Development Engineers, the Electronics Development Manager shall be responsible for developing requirements and managing the team to deliver robust solutions. A typical day will include hands-on electronics design and the management of full lifecycle electronic design from concept all the way through to fully functional products or systems for operational use in the field, including support and when necessary, to end of life. The role holder will also be responsible for producing design and project plans, project documentation, managing external manufacturers and providing hands-on expert assistance to the team. The role holder may also be offered the opportunity to participate in occasional operational or field work alongside operational colleagues and officers. Additional Information: 28 days holiday, rising to 33 at 5 years, plus bank holidays MPS contributes 27.9% of your salary into your civil service pension scheme. Long service rewards, paid overtime available and eligible Blue Light Card. Sponsored membership to a professional body. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. How to apply Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application: Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 27 March 2024. The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions. Read our full disability confidence statement
Mar 29, 2024
Full time
The salary is broken down as £55,469 basic salary, which will increase annually until you reach the top of the scale £60,507. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Seeing is believing. And that's the only way you'll really get to know about our sophisticated technologies and how we're using them to fight crime in the capital. We don't say much, for obvious reasons, but suffice to say that we're leading advancements in emerging technologies to deliver bespoke electronic and IT solutions in specialist areas to make London safer. The Technology, Research and Innovation (TRI) team keeps the Met at the cutting-edge of tech. Our work is highly innovative and no two projects are ever the same. This staff role is a unique opportunity for an experienced Electronics Development Manager, with hands-on electronics design experience, to join an exciting engineering and science team using state of the art equipment within a multi discipline environment to develop bespoke electronics solutions, to make London safer. As an Electronics Development Manager, you will be part of the Electronics System Development (ESD) team who develop niche electronic solutions to unique business issues. You will provide day to day hands on leadership and mentoring to an Electronics Development Team, in the laboratory, to enable them to effectively deliver bespoke electronic products and systems fit for operational use in the field. This will involve the role holder using all of their hands-on electronics development and engineering skills to effectively steer the team in the laboratory, to successfully deliver solutions on time to meet operational deadlines. Working closely with a team of Development Engineers and Assistant Development Engineers, the Electronics Development Manager shall be responsible for developing requirements and managing the team to deliver robust solutions. A typical day will include hands-on electronics design and the management of full lifecycle electronic design from concept all the way through to fully functional products or systems for operational use in the field, including support and when necessary, to end of life. The role holder will also be responsible for producing design and project plans, project documentation, managing external manufacturers and providing hands-on expert assistance to the team. The role holder may also be offered the opportunity to participate in occasional operational or field work alongside operational colleagues and officers. Additional Information: 28 days holiday, rising to 33 at 5 years, plus bank holidays MPS contributes 27.9% of your salary into your civil service pension scheme. Long service rewards, paid overtime available and eligible Blue Light Card. Sponsored membership to a professional body. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. How to apply Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application: Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 27 March 2024. The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions. Read our full disability confidence statement
This is how relief work should be! ICTS are looking for reliable and technology savvy Relief Security Officers to ensure the security and safety of premises and people amongst the sites of our new Data Centre client in the Dagenham area You'll be required to work 12 hour shifts, and be part of a relief team that will support the ongoing operation to cover holiday and leave click apply for full job details
Mar 29, 2024
Full time
This is how relief work should be! ICTS are looking for reliable and technology savvy Relief Security Officers to ensure the security and safety of premises and people amongst the sites of our new Data Centre client in the Dagenham area You'll be required to work 12 hour shifts, and be part of a relief team that will support the ongoing operation to cover holiday and leave click apply for full job details
About the role Title Relief Security Officer Pay Rate £12.00 PH Location Armagh / Newry Area Shift Timings 18 hours a week / must be able to work weekends. You will be working in a well-known retail store, which holds various stock such as food/drink, clothing and homeware items. As a security officer, your main role is to ensure the safety and security of both staff and visitors alike, by staying v click apply for full job details
Mar 28, 2024
Full time
About the role Title Relief Security Officer Pay Rate £12.00 PH Location Armagh / Newry Area Shift Timings 18 hours a week / must be able to work weekends. You will be working in a well-known retail store, which holds various stock such as food/drink, clothing and homeware items. As a security officer, your main role is to ensure the safety and security of both staff and visitors alike, by staying v click apply for full job details
Great opportunity to work as an Area Security Officer for a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. Staffline is recruiting for an Area Security Officer to work in Birmingham. The rate of pay is £11.75 per hour. This is a full-time, permanent role working days, nights, and weekends on a rotational basis. Please note you must be over the age of 18 to apply for this role Applicants must have a full clean UK driving license and their own transport. Your Time at Work As a Security Officer you'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Greeting staff and visitors in a friendly and professional manner - Ensuring everyone follows the security and safety protocols of the site - Conducting searches when required - Gatehouse duties - Patrolling of the premises - both inside and outside Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends. We also welcome people who have worked previously in retail, travel, sales, recruitment or hospitality - jobs that rely on delivering great service. If you've done this type of work before, then you may have skills that would suit and as we provide full training, we'll help you pivot your skills into a new career. It would be a benefit to have some security experience and your SIA licence, however it's not essential, as we provide full SIA (Security Industry Authority) licence training. Please note, you must have a full clean UK driving licence and your own transport Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA License & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free parking in most locations - Free uniform provided Job ref: 1G4S About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Mar 28, 2024
Full time
Great opportunity to work as an Area Security Officer for a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. Staffline is recruiting for an Area Security Officer to work in Birmingham. The rate of pay is £11.75 per hour. This is a full-time, permanent role working days, nights, and weekends on a rotational basis. Please note you must be over the age of 18 to apply for this role Applicants must have a full clean UK driving license and their own transport. Your Time at Work As a Security Officer you'll ensure the safety of our customers staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Greeting staff and visitors in a friendly and professional manner - Ensuring everyone follows the security and safety protocols of the site - Conducting searches when required - Gatehouse duties - Patrolling of the premises - both inside and outside Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends. We also welcome people who have worked previously in retail, travel, sales, recruitment or hospitality - jobs that rely on delivering great service. If you've done this type of work before, then you may have skills that would suit and as we provide full training, we'll help you pivot your skills into a new career. It would be a benefit to have some security experience and your SIA licence, however it's not essential, as we provide full SIA (Security Industry Authority) licence training. Please note, you must have a full clean UK driving licence and your own transport Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA License & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free parking in most locations - Free uniform provided Job ref: 1G4S About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
We are looking for an individual to join our Plant Protection Security Control Room Team located in Daventry, on a full-time basis. Full time, permanent position - 40 hours per week Monday to Friday - 3.00pm to 11.00pm £14.18 per hour You will need to hold a full UK license and have access to your own transport Your Time at Work Main responsibilities - The ability to carry out security duties as specified including patrols, monitoring CCTV, access control etc. Responsible for incoming calls via the telephone system and putting the caller through to the relevant staff member as and when required Meet and liase with contractors and site visitors, welcome them and direct them to the appropriate person/area of the company Reception duties, knowledge of site security procedures and understand facilities operations Use email and Microsoft Office and Google Drive Our Perfect Worker If you are aged 18 or over and are a confident communicator who is a team player with the drive to always provide a friendly and professional service, then this could be the career for you! Requirements Valid frontline SIA license Good knowledge of IT Proficient in MS packages Fluent English is essential 5 years of verifiable work and address history Good customer service skills Excellent written and attention to detail skills Key Information and Benefits 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit Financial support for SIA License & renewal Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme Free parking in most locations Free uniform provided About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Mar 28, 2024
Full time
We are looking for an individual to join our Plant Protection Security Control Room Team located in Daventry, on a full-time basis. Full time, permanent position - 40 hours per week Monday to Friday - 3.00pm to 11.00pm £14.18 per hour You will need to hold a full UK license and have access to your own transport Your Time at Work Main responsibilities - The ability to carry out security duties as specified including patrols, monitoring CCTV, access control etc. Responsible for incoming calls via the telephone system and putting the caller through to the relevant staff member as and when required Meet and liase with contractors and site visitors, welcome them and direct them to the appropriate person/area of the company Reception duties, knowledge of site security procedures and understand facilities operations Use email and Microsoft Office and Google Drive Our Perfect Worker If you are aged 18 or over and are a confident communicator who is a team player with the drive to always provide a friendly and professional service, then this could be the career for you! Requirements Valid frontline SIA license Good knowledge of IT Proficient in MS packages Fluent English is essential 5 years of verifiable work and address history Good customer service skills Excellent written and attention to detail skills Key Information and Benefits 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) Workplace pension scheme Life assurance benefit Financial support for SIA License & renewal Contributory Healthcare Scheme Eyecare vouchers Employee Discount Schemes Progression, training & development opportunities Refer a friend scheme Free parking in most locations Free uniform provided About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
Please only apply on this application link if you are happy to commit to Full Time shift patterns (33 and 37 hour contracts available) Location of Role: Maidstone Salary: £25,188 rising to £29,073 with experience Contract Type: Permanent Working Pattern: Mon - Sun Weekend/Evening Working: Yes Your voice could make a difference Contact Handlers and Dispatchers play a key role in the front-line response for members of the public. As a 999/101 Contact Handler and Dispatcher, based at the Force Control Room in Maidstone, you'll help to provide first class service to the people of Kent, answering emergency and non-emergency calls and making decisions to determine the most appropriate response. As a Dispatcher you'll deploy police officers to attend routine incidents or deal with real life emergencies. Essential Skills required: familiar with Microsoft Word, Excel and Outlook good listening skills effective communication skills strong typing skills are required to ensure information is collected with speed and accuracy professional telephone manner Benefits: Excellent training and support Skills development Maximum working of 4 consecutive shifts Competitive salary with progression opportunities Staff benefits and rewards Click here for the Job Description For more information on the role, please visit our website: Contact handlers Kent Police Note for potential candidates - The Kent Police Headquarters site will be sold and all members of staff currently working there will be redeployed to other workplaces and/or required to work in a more agile way. The new proposed location for FCR will be a Police Location located near Junction 5 on the M20, Maidstone. Staff will be redeployed to this location with an aim for this to be completed by June 2023, however this may be subject to change.Your application is shortlisted on the content provided within the 'reason for application' section. Please ensure you provide as much detail as possible as insufficient information may mean that you do not meet the shortlisting criteria.For Kent Police staff and Kent Police Officers, please see the internal careers page for guidance and application details. Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.Kent Police welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender, sex (or gender), employment status.Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applications must have lived in the UK continuously for the past three years.Kent Police is an equal opportunities employer. Communications may be recorded for monitoring purposes.Please note, we reserve the right to close or extend this position depending on application numbers and the suitability of candidates. Therefore, we would advise you to submit an application as soon as possible.
Mar 28, 2024
Full time
Please only apply on this application link if you are happy to commit to Full Time shift patterns (33 and 37 hour contracts available) Location of Role: Maidstone Salary: £25,188 rising to £29,073 with experience Contract Type: Permanent Working Pattern: Mon - Sun Weekend/Evening Working: Yes Your voice could make a difference Contact Handlers and Dispatchers play a key role in the front-line response for members of the public. As a 999/101 Contact Handler and Dispatcher, based at the Force Control Room in Maidstone, you'll help to provide first class service to the people of Kent, answering emergency and non-emergency calls and making decisions to determine the most appropriate response. As a Dispatcher you'll deploy police officers to attend routine incidents or deal with real life emergencies. Essential Skills required: familiar with Microsoft Word, Excel and Outlook good listening skills effective communication skills strong typing skills are required to ensure information is collected with speed and accuracy professional telephone manner Benefits: Excellent training and support Skills development Maximum working of 4 consecutive shifts Competitive salary with progression opportunities Staff benefits and rewards Click here for the Job Description For more information on the role, please visit our website: Contact handlers Kent Police Note for potential candidates - The Kent Police Headquarters site will be sold and all members of staff currently working there will be redeployed to other workplaces and/or required to work in a more agile way. The new proposed location for FCR will be a Police Location located near Junction 5 on the M20, Maidstone. Staff will be redeployed to this location with an aim for this to be completed by June 2023, however this may be subject to change.Your application is shortlisted on the content provided within the 'reason for application' section. Please ensure you provide as much detail as possible as insufficient information may mean that you do not meet the shortlisting criteria.For Kent Police staff and Kent Police Officers, please see the internal careers page for guidance and application details. Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.Kent Police welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender, sex (or gender), employment status.Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applications must have lived in the UK continuously for the past three years.Kent Police is an equal opportunities employer. Communications may be recorded for monitoring purposes.Please note, we reserve the right to close or extend this position depending on application numbers and the suitability of candidates. Therefore, we would advise you to submit an application as soon as possible.
Our Public Sector client based in Workington are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis. This role is for 22.5 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Workington, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 28, 2024
Seasonal
Our Public Sector client based in Workington are looking for an experienced administrator to join their friendly and outgoing team, on a part time - temporary basis. This role is for 22.5 hours per week with a rate of pay at 10.57 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Workington, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team The role sits within the Economic Strategy & Innovation sub-team of the Economic Development Unit. This team is responsible for developing and coordinating economic strategies and policies at the GLA, including delivering the Mayor of London's statutory Economic Development Strategy. About the role We are living in a challenging time for London's economy. Just as the Capital was starting to recover from the economic impacts of Brexit and the COVID-19 pandemic, Londoners and London's businesses are now facing increasing costs as a result of fast rising inflation. This role is an exciting opportunity to get involved and help realise the Mayor's economic development and innovation policy: to help London's economy grow in a green and inclusive way, creating good jobs for Londoners and supporting London's businesses and sectors. The role will require cross working at a senior level with many other GLA teams, including environment, culture, employment & skills, transport, infrastructure, planning and regeneration and city intelligence. The postholder will engage with a wide network of stakeholders in the London economic ecosystem, from central and local government partners, to businesses, BIDs and sector associations, and well as academic institutions, think tanks and others. What your day will look like Day to day, your job will involve: Working collaboratively with the Senior Manager and Principal Policy Officers to develop strategy and policy to deliver economic development priorities. Meeting and workshopping with teams across City Hall, including senior stakeholders and policy teams to provide co-ordination around the delivery of key economic priorities. Representing the GLA at external meetings, events and webinars to gather intelligence on external evidence and perspectives relevant to the team's priorities. Supporting engagement with boroughs and other stakeholders to provide co-ordination and exchange of information around economic priorities and initiatives across the capital. Reviewing and synthesising data and reports to help ensure that economic policy and strategy is developed based on the best available evidence. Preparing briefings for the Deputy Mayor for Business on a range of economic policy areas. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Good understanding of economic and business policy. A background in the broad field of city policy, economics or innovation would be advantageous. Experience of working with, or alongside, senior stakeholders in the public and private sectors and in academia, and a strong understanding of the differences in their perspectives and values. Excellent written communication skills, being able to synthesise complex information into a clear and concise narrative. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: 12th April Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Full job description can be found below: Principal Accountabilities To engage with officers across the GLA Group to ensure a joined-up approach to delivering the Mayor's priorities for economic development in London. To undertake regular engagement with business stakeholders at all levels, with academic institutions and with senior officials in government. To ensure business and other stakeholders are kept up to date on the Mayor's policies and programmes using a variety of platforms including events, one to one meetings, social media and the GLA website, and to encourage businesses to support Mayoral priorities. To expand the GLA's business relationships, in particular in priority sectors of the economy through active engagement and collaborative projects. To provide accurate, high quality briefing material for the Mayor and Deputy Mayor for Business. To gather intelligence and maintain an up to date understanding of business perspectives on key issues of concern to the Mayor and GLA. To support the Mayor and Deputy Mayor for Business at meetings and events. Occasional out-of-hours working may be required. To lead on other Mayoral economic and business policies and implement aspects of his business engagement strategy as required by senior staff. To realise the benefits of London's diversity by promoting and enabling equality of opportunity, and promote the diverse needs and aspirations of London's communities. Key contacts Accountable to: Principal Policy Officer for Economic Strategy Accountable for: Resources allocated to the post Principal Contacts: Deputy Mayor for Business, Mayor's Office advisers, Economic Development and Programmes Unit, GLA policy teams, City Intelligence Unit, business representative organisations in London and key private sector contacts in London. PERSON SPECIFICATION Technical Requirements/ Experience/ Qualifications Good understanding of economic and business policy. A background in the broad field of city policy, economics or innovation would be advantageous. Experience of working with, or alongside, senior stakeholders in the public and private sectors and in academia, and a strong understanding of the differences in their perspectives and values. Excellent written communication skills, being able to synthesise complex information into a clear and concise narrative. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. . click apply for full job details
Mar 28, 2024
Full time
Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work. About the team The role sits within the Economic Strategy & Innovation sub-team of the Economic Development Unit. This team is responsible for developing and coordinating economic strategies and policies at the GLA, including delivering the Mayor of London's statutory Economic Development Strategy. About the role We are living in a challenging time for London's economy. Just as the Capital was starting to recover from the economic impacts of Brexit and the COVID-19 pandemic, Londoners and London's businesses are now facing increasing costs as a result of fast rising inflation. This role is an exciting opportunity to get involved and help realise the Mayor's economic development and innovation policy: to help London's economy grow in a green and inclusive way, creating good jobs for Londoners and supporting London's businesses and sectors. The role will require cross working at a senior level with many other GLA teams, including environment, culture, employment & skills, transport, infrastructure, planning and regeneration and city intelligence. The postholder will engage with a wide network of stakeholders in the London economic ecosystem, from central and local government partners, to businesses, BIDs and sector associations, and well as academic institutions, think tanks and others. What your day will look like Day to day, your job will involve: Working collaboratively with the Senior Manager and Principal Policy Officers to develop strategy and policy to deliver economic development priorities. Meeting and workshopping with teams across City Hall, including senior stakeholders and policy teams to provide co-ordination around the delivery of key economic priorities. Representing the GLA at external meetings, events and webinars to gather intelligence on external evidence and perspectives relevant to the team's priorities. Supporting engagement with boroughs and other stakeholders to provide co-ordination and exchange of information around economic priorities and initiatives across the capital. Reviewing and synthesising data and reports to help ensure that economic policy and strategy is developed based on the best available evidence. Preparing briefings for the Deputy Mayor for Business on a range of economic policy areas. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Good understanding of economic and business policy. A background in the broad field of city policy, economics or innovation would be advantageous. Experience of working with, or alongside, senior stakeholders in the public and private sectors and in academia, and a strong understanding of the differences in their perspectives and values. Excellent written communication skills, being able to synthesise complex information into a clear and concise narrative. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: 12th April Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Full job description can be found below: Principal Accountabilities To engage with officers across the GLA Group to ensure a joined-up approach to delivering the Mayor's priorities for economic development in London. To undertake regular engagement with business stakeholders at all levels, with academic institutions and with senior officials in government. To ensure business and other stakeholders are kept up to date on the Mayor's policies and programmes using a variety of platforms including events, one to one meetings, social media and the GLA website, and to encourage businesses to support Mayoral priorities. To expand the GLA's business relationships, in particular in priority sectors of the economy through active engagement and collaborative projects. To provide accurate, high quality briefing material for the Mayor and Deputy Mayor for Business. To gather intelligence and maintain an up to date understanding of business perspectives on key issues of concern to the Mayor and GLA. To support the Mayor and Deputy Mayor for Business at meetings and events. Occasional out-of-hours working may be required. To lead on other Mayoral economic and business policies and implement aspects of his business engagement strategy as required by senior staff. To realise the benefits of London's diversity by promoting and enabling equality of opportunity, and promote the diverse needs and aspirations of London's communities. Key contacts Accountable to: Principal Policy Officer for Economic Strategy Accountable for: Resources allocated to the post Principal Contacts: Deputy Mayor for Business, Mayor's Office advisers, Economic Development and Programmes Unit, GLA policy teams, City Intelligence Unit, business representative organisations in London and key private sector contacts in London. PERSON SPECIFICATION Technical Requirements/ Experience/ Qualifications Good understanding of economic and business policy. A background in the broad field of city policy, economics or innovation would be advantageous. Experience of working with, or alongside, senior stakeholders in the public and private sectors and in academia, and a strong understanding of the differences in their perspectives and values. Excellent written communication skills, being able to synthesise complex information into a clear and concise narrative. Behavioural competencies Building and Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. . click apply for full job details
VS475/03A ID Verification Officer Newcastle upon Tyne Hours: 36 hour week, either 9am 5pm, 9.30am 5.30pm or 10am 6pm, Monday - Friday Salary: £23,919.00 - £26,577 per annum My client is a Regulatory Body based in Newcastle upon Tyne. Currently seeking an ID verification Office to join their team. You should be self motivated to work in this exciting hands on role. You will be meeting with overseas applicants who are wishing to join the register. The successful candidate will be responsible for carrying out a number of compliance checks on documentation and using their case management system to update and maintain records. This role would suit a candidate who has experience of checking and verifying documents, with excellent customer service and administrative skills. Other duties include: To facilitate and process all ID verification checks for applicants to the Register, ensuring high standards of security and attention to detail is always carried out. Act as the first point of contact on queries relating to ID and credential checking and security. Effective use of IT systems including security systems for verifying and authenticating identification and other documents. Use appropriate questioning/investigation techniques to probe apparent anomalies/queries. Maintain and enhance knowledge of ID fraud and developments in this area. Act as the super user of the ID verification system acting as main point of contact for all queries relating to system usage. Write standard and non-standard letters, emails, file and telephone notes to internal and external stakeholders. Record information on Registration systems, ensuring the system is used in accordance with the user manual, data is accurate, up to date and according to Registration departmental standards. Provide statistical information for analysis where necessary. Assist in the training of colleagues within the team as and when its required. To undertake other functions within the registration directorate as applicable. The post holder is expected to be flexible. Communication is essential in this role. Communicating effectively and providing a professional and friendly service to applicants Manage difficult conversations in a professional manner To be considered for a possible interview, you must possess: Experience of working in a similar compliance admin role A strong administrative background with experience of checking and verifying documents Experience of working with current IT systems and have good Microsoft Office skills. Experience of working in a customer focused environment Excellent communication skills both verbally and written. A calm and conscientious manner Highly developed ability to pay close attention to detail. Excellent Customer Service and Interpersonal skills If this role sounds of interest and you would like to learn more please apply now! In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
Mar 28, 2024
Full time
VS475/03A ID Verification Officer Newcastle upon Tyne Hours: 36 hour week, either 9am 5pm, 9.30am 5.30pm or 10am 6pm, Monday - Friday Salary: £23,919.00 - £26,577 per annum My client is a Regulatory Body based in Newcastle upon Tyne. Currently seeking an ID verification Office to join their team. You should be self motivated to work in this exciting hands on role. You will be meeting with overseas applicants who are wishing to join the register. The successful candidate will be responsible for carrying out a number of compliance checks on documentation and using their case management system to update and maintain records. This role would suit a candidate who has experience of checking and verifying documents, with excellent customer service and administrative skills. Other duties include: To facilitate and process all ID verification checks for applicants to the Register, ensuring high standards of security and attention to detail is always carried out. Act as the first point of contact on queries relating to ID and credential checking and security. Effective use of IT systems including security systems for verifying and authenticating identification and other documents. Use appropriate questioning/investigation techniques to probe apparent anomalies/queries. Maintain and enhance knowledge of ID fraud and developments in this area. Act as the super user of the ID verification system acting as main point of contact for all queries relating to system usage. Write standard and non-standard letters, emails, file and telephone notes to internal and external stakeholders. Record information on Registration systems, ensuring the system is used in accordance with the user manual, data is accurate, up to date and according to Registration departmental standards. Provide statistical information for analysis where necessary. Assist in the training of colleagues within the team as and when its required. To undertake other functions within the registration directorate as applicable. The post holder is expected to be flexible. Communication is essential in this role. Communicating effectively and providing a professional and friendly service to applicants Manage difficult conversations in a professional manner To be considered for a possible interview, you must possess: Experience of working in a similar compliance admin role A strong administrative background with experience of checking and verifying documents Experience of working with current IT systems and have good Microsoft Office skills. Experience of working in a customer focused environment Excellent communication skills both verbally and written. A calm and conscientious manner Highly developed ability to pay close attention to detail. Excellent Customer Service and Interpersonal skills If this role sounds of interest and you would like to learn more please apply now! In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office Ritz recruitment Employment Agency
Between Croydon/Brighton Up to £37,000 plus paid business mileage Own Vehicle Required 12 Month Contract Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde's commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles. The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security. Responsibilities Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards. Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable. Provide a proactive front-line service to customers. Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities. Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings. Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement. Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation. Maintain accurate records, documentation, and databases related to property management activities. Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery. Essential Qualifications and Skills Previous experience within a site-based Neighbourhood or Housing position. Strong organisational and time management skills to effectively prioritise tasks and meet deadlines. Excellent communication and interpersonal skills for effective stakeholder engagement. Attention to detail and ability to maintain accurate documentation. Problem-solving skills to address maintenance and tenancy issues. Benefits Great holidays Volunteering days off 35 hour working week (9-5) A fantastic pension Life insurance Cashback on healthcare Shopping discounts Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Mar 28, 2024
Full time
Between Croydon/Brighton Up to £37,000 plus paid business mileage Own Vehicle Required 12 Month Contract Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde's commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles. The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security. Responsibilities Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards. Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable. Provide a proactive front-line service to customers. Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities. Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings. Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement. Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation. Maintain accurate records, documentation, and databases related to property management activities. Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery. Essential Qualifications and Skills Previous experience within a site-based Neighbourhood or Housing position. Strong organisational and time management skills to effectively prioritise tasks and meet deadlines. Excellent communication and interpersonal skills for effective stakeholder engagement. Attention to detail and ability to maintain accurate documentation. Problem-solving skills to address maintenance and tenancy issues. Benefits Great holidays Volunteering days off 35 hour working week (9-5) A fantastic pension Life insurance Cashback on healthcare Shopping discounts Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.