One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the Role: What happens in culture is usually reflected by what people are buying and selling on eBay. As a cultural barometer we have a huge opportunity to use the ultimate cultural barometer of social to connect with different communities in relevant and significant ways. It is your responsibility to help realise the potential of eBay on social. Your objective will be to help make our brand famous by driving salience and relevance. To drive salience and relevance, we want you to work on how we can use social listening to better understand not only what it is that our customers engage with but also what they love most about eBay. In doing so, we can continuously make eBay a brand people want to talk about. We are looking for a social and content champion to work in the eBay UK social team delivering social first campaigns and influencer excellence. The ideal candidate should be customer focused, an excellent creative problem solver and have a strong analytical approach. This position will look at editorial social and content strategy, paid media and creative output across eBay's social activity across the UK channels. Working closely multiple teams across the business, this role will have multiple partners and agencies to handle. The role will report into the social lead and will support on planning and execution of both organic and paid social. What you will accomplish: Working with our dedicated social agency to deliver our always on editorial content strategy and own the day to day delivery Coordinating paid media strategy across evergreen and strategic campaigns, owning paid boosting of always-on content and supporting social lead / paid media specialist and agencies on strategic campaign planning Social listening - making sure we keep our finger on the pulse with what our customers are saying about us and how and where we need to show up as a brand plus tracking what our competitors are up to Use insights and data from social listening and reporting to continuously optimise our performance and advise the brand team of what customers are feeling in general Continuously supervising performance and measurement, suggesting solutions and ensuring content and campaigns exceed performance metrics Working with agencies and platforms on the creative vision to drive outstanding content and case study worthy campaigns Driving social excellence and innovation for the brand, putting eBay at the forefront of new technology and creative cut through Working closely with social platforms (Meta, TikTok, Twitter, Snapchat etc), making eBay the go-to brand partner for testing new ad formats and betas Keeping on top of emerging trends, tech and ad products, ensuring we are at the forefront of innovation and testing What you will bring: Consistent record of creativity and producing social-first creative Personal and professional familiarity across all channels and standout competitors knowledge Solid understanding of emerging platforms Experience working on content at scale, constantly evolving priorities and large paid budgets Passionate about social, influencer and digital trends Detail orientated and driven self-starter, experience of prioritising various priorities and projects Analytical, able to analyse and utilise data to help inform future decisions Customer obsessed and passionate about inspiring and engaging audiences Team-orientated Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Apr 19, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the team and the Role: What happens in culture is usually reflected by what people are buying and selling on eBay. As a cultural barometer we have a huge opportunity to use the ultimate cultural barometer of social to connect with different communities in relevant and significant ways. It is your responsibility to help realise the potential of eBay on social. Your objective will be to help make our brand famous by driving salience and relevance. To drive salience and relevance, we want you to work on how we can use social listening to better understand not only what it is that our customers engage with but also what they love most about eBay. In doing so, we can continuously make eBay a brand people want to talk about. We are looking for a social and content champion to work in the eBay UK social team delivering social first campaigns and influencer excellence. The ideal candidate should be customer focused, an excellent creative problem solver and have a strong analytical approach. This position will look at editorial social and content strategy, paid media and creative output across eBay's social activity across the UK channels. Working closely multiple teams across the business, this role will have multiple partners and agencies to handle. The role will report into the social lead and will support on planning and execution of both organic and paid social. What you will accomplish: Working with our dedicated social agency to deliver our always on editorial content strategy and own the day to day delivery Coordinating paid media strategy across evergreen and strategic campaigns, owning paid boosting of always-on content and supporting social lead / paid media specialist and agencies on strategic campaign planning Social listening - making sure we keep our finger on the pulse with what our customers are saying about us and how and where we need to show up as a brand plus tracking what our competitors are up to Use insights and data from social listening and reporting to continuously optimise our performance and advise the brand team of what customers are feeling in general Continuously supervising performance and measurement, suggesting solutions and ensuring content and campaigns exceed performance metrics Working with agencies and platforms on the creative vision to drive outstanding content and case study worthy campaigns Driving social excellence and innovation for the brand, putting eBay at the forefront of new technology and creative cut through Working closely with social platforms (Meta, TikTok, Twitter, Snapchat etc), making eBay the go-to brand partner for testing new ad formats and betas Keeping on top of emerging trends, tech and ad products, ensuring we are at the forefront of innovation and testing What you will bring: Consistent record of creativity and producing social-first creative Personal and professional familiarity across all channels and standout competitors knowledge Solid understanding of emerging platforms Experience working on content at scale, constantly evolving priorities and large paid budgets Passionate about social, influencer and digital trends Detail orientated and driven self-starter, experience of prioritising various priorities and projects Analytical, able to analyse and utilise data to help inform future decisions Customer obsessed and passionate about inspiring and engaging audiences Team-orientated Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
We have partnered with a global client currently expanding its dynamic infrastructure support team based in Edinburgh. We are looking for a customer-focused and enthusiastic 3rd-line infrastructure support enginee r with a genuine interest in solving people's IT issues to backfill our Business As Usual (BAU) services while some of their key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. *Working hours for the team are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri.* *Full-time on-site in Edinburgh. The 3rd line team are expected to resolve a wide - variety of server and storage incidents and requests while minimizing disruption to their users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first-rate customer service with first-rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Day-to-day duties may include: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux-related certification To manage a range of Linux technology's RHLE, RHNS, and Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencing Essential skills and experience: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration, and imaging. Proficiency in Red Hat Network Satellite for system management and performance reporting. Ability to provide support for L2 and L3 Operational activities & troubleshooting. Experience in stabilizing developed infrastructure solutions using Red Hat methodologies in complex customer environments. Methodical approach to problem-solving and troubleshooting. Strong interpersonal skills to deal directly with clients, demonstrating excellent communication both internally and externally. Track record of achieving high levels of customer satisfaction. Capability to author processes and working instructions. Familiarity with working within challenging SLAs and prompt escalation to leadership when required. Representation of the 3rd line team from a Linux perspective in customer meetings. Red Hat Certified Engineer or other relevant Red Hat/Linux certifications. Management proficiency in various Linux technologies including RHLE, RHNS, Kernel virtualization (KVM), with emphasis on optimization, interoperability, and system availability. Utilization of RHNS for compliance management, provisioning of services and resources, content control, and system security. Expertise in RHLE High availability features including clustering, fencing, and unfencing. Due to the nature of this role, the successful candidate will have a valid UK SC Clearance prior to the start.
Apr 19, 2024
Contractor
We have partnered with a global client currently expanding its dynamic infrastructure support team based in Edinburgh. We are looking for a customer-focused and enthusiastic 3rd-line infrastructure support enginee r with a genuine interest in solving people's IT issues to backfill our Business As Usual (BAU) services while some of their key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. *Working hours for the team are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri.* *Full-time on-site in Edinburgh. The 3rd line team are expected to resolve a wide - variety of server and storage incidents and requests while minimizing disruption to their users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first-rate customer service with first-rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Day-to-day duties may include: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux-related certification To manage a range of Linux technology's RHLE, RHNS, and Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencing Essential skills and experience: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration, and imaging. Proficiency in Red Hat Network Satellite for system management and performance reporting. Ability to provide support for L2 and L3 Operational activities & troubleshooting. Experience in stabilizing developed infrastructure solutions using Red Hat methodologies in complex customer environments. Methodical approach to problem-solving and troubleshooting. Strong interpersonal skills to deal directly with clients, demonstrating excellent communication both internally and externally. Track record of achieving high levels of customer satisfaction. Capability to author processes and working instructions. Familiarity with working within challenging SLAs and prompt escalation to leadership when required. Representation of the 3rd line team from a Linux perspective in customer meetings. Red Hat Certified Engineer or other relevant Red Hat/Linux certifications. Management proficiency in various Linux technologies including RHLE, RHNS, Kernel virtualization (KVM), with emphasis on optimization, interoperability, and system availability. Utilization of RHNS for compliance management, provisioning of services and resources, content control, and system security. Expertise in RHLE High availability features including clustering, fencing, and unfencing. Due to the nature of this role, the successful candidate will have a valid UK SC Clearance prior to the start.
End Date Wednesday 24 April 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary JOB TITLE: Lead Customer Journey Manager LOCATIONS: Edinburgh or London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh location. SALARY RANGES: Edinburgh: £73,262-£86,190 London: £86,964-£102,310 We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. The CJM plays a crucial role in product development; working with the Product Owner and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions. Alongside the rest of the feature team, the CJM plays a key leading role in making sense of this insight and factoring it into prioritisation approaches and design choices. The CJM is responsible for understanding and optimising the end-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys. They will be responsible for the strategic continuous improvement of the journey and for orchestrating across functional boundaries to ensure journey effectiveness. This will be achieved through collaborating with colleagues in Product, Experience Design and Engineering to ensure the intended user experience, and journey or process design, is accurately represented. The CJM may also have team management and line management responsibilities, contributing to the broader performance of the lab/ platform. Job Description Role responsibilities: Confidently understands end to end journey and relevant competitor landscape/best in class standards Independently integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey Leads on Customer Journey and process maps (e.g Visio) Optimise: Continually evaluates the effectiveness of the journey from a customer and business perspective, bringing external insights to the work Role models a continuous improvement mindset Orchestration: Coordinates and provides guidance for cross functional alignment on journeys Understand cross-functional context and build alignment as needed Displays leadership characteristics in line with the business s core values Coaches, supports and develops customer journey managers to achieve personal and business objectives Acts as a point of escalation for customer journey managers Effectively manages team performance Manages the development and/or operation of knowledge management system with guidance from senior colleagues. Analyses key themes using data from a wide range of sources and identifies possible impacts on the business. Identifies shortcomings, then suggests and implements improvements to existing business practices, while developing and delivering projects or a workstream within the organisation's change management programme with guidance from senior colleagues. Develops and/or delivers a plan for a specific area of responsibility by managing others. Uncovers emerging issues and/or needs and identifies potential causes, related issues, key stakeholders and barriers. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Writes and edits materials for a variety of target populations, tailoring the tone and content to match the needs and expectations of each audience. Meets the needs of significant customers related to a range of products and services and/or manages a customer advisor team over a given area. Manages the definition, development, and/or delivery of a significant product or service of the organisation's development/engineering programme and offers to ensure alignment with customer requirements, and/or manages a medium-size product development/specialist team. Takes responsibility for implementing a team's formal development framework with guidance from senior colleagues, while informally coaching others throughout the organisation in area of expertise and pursuing and investing in opportunities for own personal development. Manages the development and/or delivery of an element of the organisation's strategic planning. Requirements: Experience working in SAAS product design and development, ideally with experience of requirements gathering & elicitation for Salesforce related technology platforms. Experience in business analytics, product design and customer road mapping. Strong experience in Jira and Confluence applications. Experience in large technical implementation programmes or projects within a heavily regulated environment. Experienced collaborator. Confirmed ability to influence multiple internal relationships to ensure progression of key business decisions. Adept communication skills to communicate complex messages and tell a compelling story - using these skills to anticipate challenge to resolve complex issues and conflicting requirements. Line management, coaching and mentoring skills and experience across feature teams. Have the customer in mind with a focus for delivering high quality journeys and customer experience through product development. Proven track record in engaging & developing strong relationships all levels of the hierarchy. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative, and it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people?Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 19, 2024
Full time
End Date Wednesday 24 April 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary JOB TITLE: Lead Customer Journey Manager LOCATIONS: Edinburgh or London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh location. SALARY RANGES: Edinburgh: £73,262-£86,190 London: £86,964-£102,310 We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. The CJM plays a crucial role in product development; working with the Product Owner and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions. Alongside the rest of the feature team, the CJM plays a key leading role in making sense of this insight and factoring it into prioritisation approaches and design choices. The CJM is responsible for understanding and optimising the end-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys. They will be responsible for the strategic continuous improvement of the journey and for orchestrating across functional boundaries to ensure journey effectiveness. This will be achieved through collaborating with colleagues in Product, Experience Design and Engineering to ensure the intended user experience, and journey or process design, is accurately represented. The CJM may also have team management and line management responsibilities, contributing to the broader performance of the lab/ platform. Job Description Role responsibilities: Confidently understands end to end journey and relevant competitor landscape/best in class standards Independently integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey Leads on Customer Journey and process maps (e.g Visio) Optimise: Continually evaluates the effectiveness of the journey from a customer and business perspective, bringing external insights to the work Role models a continuous improvement mindset Orchestration: Coordinates and provides guidance for cross functional alignment on journeys Understand cross-functional context and build alignment as needed Displays leadership characteristics in line with the business s core values Coaches, supports and develops customer journey managers to achieve personal and business objectives Acts as a point of escalation for customer journey managers Effectively manages team performance Manages the development and/or operation of knowledge management system with guidance from senior colleagues. Analyses key themes using data from a wide range of sources and identifies possible impacts on the business. Identifies shortcomings, then suggests and implements improvements to existing business practices, while developing and delivering projects or a workstream within the organisation's change management programme with guidance from senior colleagues. Develops and/or delivers a plan for a specific area of responsibility by managing others. Uncovers emerging issues and/or needs and identifies potential causes, related issues, key stakeholders and barriers. Sets medium term objectives and takes responsibility for implement a team's performance management systems with guidance from senior colleagues. Writes and edits materials for a variety of target populations, tailoring the tone and content to match the needs and expectations of each audience. Meets the needs of significant customers related to a range of products and services and/or manages a customer advisor team over a given area. Manages the definition, development, and/or delivery of a significant product or service of the organisation's development/engineering programme and offers to ensure alignment with customer requirements, and/or manages a medium-size product development/specialist team. Takes responsibility for implementing a team's formal development framework with guidance from senior colleagues, while informally coaching others throughout the organisation in area of expertise and pursuing and investing in opportunities for own personal development. Manages the development and/or delivery of an element of the organisation's strategic planning. Requirements: Experience working in SAAS product design and development, ideally with experience of requirements gathering & elicitation for Salesforce related technology platforms. Experience in business analytics, product design and customer road mapping. Strong experience in Jira and Confluence applications. Experience in large technical implementation programmes or projects within a heavily regulated environment. Experienced collaborator. Confirmed ability to influence multiple internal relationships to ensure progression of key business decisions. Adept communication skills to communicate complex messages and tell a compelling story - using these skills to anticipate challenge to resolve complex issues and conflicting requirements. Line management, coaching and mentoring skills and experience across feature teams. Have the customer in mind with a focus for delivering high quality journeys and customer experience through product development. Proven track record in engaging & developing strong relationships all levels of the hierarchy. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative, and it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that s interesting and makes a difference to millions of people?Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Retail Store Manager Salary range: CompetitiveType of store location: Shopping Centre Become a Retail Store Manager at The WorksAs a Retail Store Manager, you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and products to go home with and craft memories they'll cherish! Recruiting and nurturing your very own team of Avengers, you'll support your team by helping them to grow and achieve their full potential. But don't forget to have fun along the way - it's in our DNA! We believe that a high performing team is a happy team. Now, let's be real. Retail can be challenging at times. But fear not, for you'll be armed with a passion for our products and a dedication to our Crafty, Caring, and Can-do culture. Hitting targets, solving problems, and reaching your potential should give you an exhilarating sense of accomplishment. Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly and inclusive. A second home-from-home where you can be your best and authenticyou. Our environment is busy, always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services, like our fantastic loyalty scheme. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Being a great leader As a great leader with wonderful people skills, you'll create an inclusive team where everyone feels that they can belong. You'll inspire, motivate, and drive your team to reach their potential. You'll have them pumped with excitement and ready to conquer the world, delivering amazing customer service as the go-to people on the high-street for inspiration on reading, learning, creativity, or play. But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Your own personal career development The best bit about this? You get to choose your own adventure. Whether you want to progress within Retail, explore our Support Centre, or conquer the Distribution, we'll find the perfect path for you and help you get there. It's like having a menu of career options! Level up within Retail, climbing the ladder to become a retail superstar taking on bigger stores, or by managing a collection of stores as an Area Manager and beyond. You'll be the hero who inspires and leads other stores to greatness. In the Support Centre, you'd be part of a specialist team that works behind the scenes to keep the retail magic alive, becoming an expert in a particular field and making sure the stores are supported every day like clockwork. And in our Distribution Centre, you'd be the master of logistics, ensuring that our products reach customers with lightning speed. We're big enough that you'd never need to leave! You can continue learning and developing until your heart's content - With that said why would you work anywhere else?! Our PERKS really are 'The Works' 25% Colleague Discount! -Plus, exclusive Double Discount days. MyWorks -Access exclusive online discounts on hundreds of retailers, holidays, utilities deals, tech and more! Can-Do Academy -Grow and develop your career with instant access to training and development that interests you. Wagestream -Claim early access to 50% of your wages as you earn them.Share Scheme -Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family -Through our Employee Assistance Programme and Retail Trust partnerships. Long Service Awards -Did we mention cash rewards, gifts, or holiday rewards? + Loads more! -Buy extra Holiday, Pension, Life Assurance, and optio
Apr 19, 2024
Full time
Retail Store Manager Salary range: CompetitiveType of store location: Shopping Centre Become a Retail Store Manager at The WorksAs a Retail Store Manager, you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and products to go home with and craft memories they'll cherish! Recruiting and nurturing your very own team of Avengers, you'll support your team by helping them to grow and achieve their full potential. But don't forget to have fun along the way - it's in our DNA! We believe that a high performing team is a happy team. Now, let's be real. Retail can be challenging at times. But fear not, for you'll be armed with a passion for our products and a dedication to our Crafty, Caring, and Can-do culture. Hitting targets, solving problems, and reaching your potential should give you an exhilarating sense of accomplishment. Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly and inclusive. A second home-from-home where you can be your best and authenticyou. Our environment is busy, always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services, like our fantastic loyalty scheme. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Being a great leader As a great leader with wonderful people skills, you'll create an inclusive team where everyone feels that they can belong. You'll inspire, motivate, and drive your team to reach their potential. You'll have them pumped with excitement and ready to conquer the world, delivering amazing customer service as the go-to people on the high-street for inspiration on reading, learning, creativity, or play. But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Your own personal career development The best bit about this? You get to choose your own adventure. Whether you want to progress within Retail, explore our Support Centre, or conquer the Distribution, we'll find the perfect path for you and help you get there. It's like having a menu of career options! Level up within Retail, climbing the ladder to become a retail superstar taking on bigger stores, or by managing a collection of stores as an Area Manager and beyond. You'll be the hero who inspires and leads other stores to greatness. In the Support Centre, you'd be part of a specialist team that works behind the scenes to keep the retail magic alive, becoming an expert in a particular field and making sure the stores are supported every day like clockwork. And in our Distribution Centre, you'd be the master of logistics, ensuring that our products reach customers with lightning speed. We're big enough that you'd never need to leave! You can continue learning and developing until your heart's content - With that said why would you work anywhere else?! Our PERKS really are 'The Works' 25% Colleague Discount! -Plus, exclusive Double Discount days. MyWorks -Access exclusive online discounts on hundreds of retailers, holidays, utilities deals, tech and more! Can-Do Academy -Grow and develop your career with instant access to training and development that interests you. Wagestream -Claim early access to 50% of your wages as you earn them.Share Scheme -Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family -Through our Employee Assistance Programme and Retail Trust partnerships. Long Service Awards -Did we mention cash rewards, gifts, or holiday rewards? + Loads more! -Buy extra Holiday, Pension, Life Assurance, and optio
Are you looking for a rewarding job working for a well known charity. Do you feel inspired by wellbeing and fitness. Do you have experience working in events or fundraising for a charity? Do you love speaking to participants and volunteers over the phone and motivating them in their fundraising journey? To be successful for this role you will have had previous experience in Charity Fundraising Zest4Talent are delighted to be recruiting for a Fundraising Co-ordinator for a leading charity based on the outskirts of Woking. A competitive salary of up to 40k will be offered with excellent benefits including 5 weeks holiday and flexitime within a 37.5 hr week 5 day week. Charity Fundraising Coordinator person specification Events experience either in the charity or commercial sector is essential. You must also have previous customer service, sales or administration experience and be able to multi-task in a busy ever changing environment. Excellent communication skills are essential for the role as a good standard of Microsoft Excel. Attention to detail and the ability to organise your workload as well as work to deadlines are key. To fit in with the existing team you will have a positive and agile approach and be prepared to work as a team to get the job done. Reporting to the Charity Fundraising Manager your daily responsibilities will include : Liaise with all participants to ensure support is given whilst fundraising and also collecting money post event Assist with the online fundraising system and educate participants Motivate and assist participants and keep in regular contact providing excellent customer service and support whilst being mindful of time constraints and workload Work closely with the events team to coordinate smooth running of all events and ensuring deadlines are met Assist in Social Media writing, blog and work closely with the social team to contribute to relevant content to promote successful fundraising To work closely with the fundraising and events team ensuring full collaboration and ideas are shared If this fundraising coordinator for this internationally acclaimed charity sounds like your ideal next career move, please contact Zest4Talent without delay for an initial informal interview. We respond to all applications. Zest4Talent are a specialist recruitment agency working on behalf of our clients. Zest4Talent values inclusivity and diversity and are committed to promote equal opportunities for all our candidates. All our consultants are Recruitment and Employment confederation trained and accredited. Events + Fundraising + Charity + Administration + Customer Service + Sales
Apr 19, 2024
Full time
Are you looking for a rewarding job working for a well known charity. Do you feel inspired by wellbeing and fitness. Do you have experience working in events or fundraising for a charity? Do you love speaking to participants and volunteers over the phone and motivating them in their fundraising journey? To be successful for this role you will have had previous experience in Charity Fundraising Zest4Talent are delighted to be recruiting for a Fundraising Co-ordinator for a leading charity based on the outskirts of Woking. A competitive salary of up to 40k will be offered with excellent benefits including 5 weeks holiday and flexitime within a 37.5 hr week 5 day week. Charity Fundraising Coordinator person specification Events experience either in the charity or commercial sector is essential. You must also have previous customer service, sales or administration experience and be able to multi-task in a busy ever changing environment. Excellent communication skills are essential for the role as a good standard of Microsoft Excel. Attention to detail and the ability to organise your workload as well as work to deadlines are key. To fit in with the existing team you will have a positive and agile approach and be prepared to work as a team to get the job done. Reporting to the Charity Fundraising Manager your daily responsibilities will include : Liaise with all participants to ensure support is given whilst fundraising and also collecting money post event Assist with the online fundraising system and educate participants Motivate and assist participants and keep in regular contact providing excellent customer service and support whilst being mindful of time constraints and workload Work closely with the events team to coordinate smooth running of all events and ensuring deadlines are met Assist in Social Media writing, blog and work closely with the social team to contribute to relevant content to promote successful fundraising To work closely with the fundraising and events team ensuring full collaboration and ideas are shared If this fundraising coordinator for this internationally acclaimed charity sounds like your ideal next career move, please contact Zest4Talent without delay for an initial informal interview. We respond to all applications. Zest4Talent are a specialist recruitment agency working on behalf of our clients. Zest4Talent values inclusivity and diversity and are committed to promote equal opportunities for all our candidates. All our consultants are Recruitment and Employment confederation trained and accredited. Events + Fundraising + Charity + Administration + Customer Service + Sales
Events Marketing Executive Uxbridge 30-35k My client a highly successful organisation who specialise in events for specialist sectors of industry are now on the hunt for a dynamic marketing executive. They are seeking a talented and experienced Events marketing Executive to help them achieve their marketing goals. This is high growth tech business, and you work closely with commercial, operations and digital teams. Quality of work output is extremely high here and the successful candidate will have exemplary copy writing skills and knowledge of B2B marketing. The successful candidate will have experience within the B2B events sector- NO Venue experience please. The role is Monday to Friday 9-5.30pm, has free parking, cycle to work scheme, 23 days holiday. Role duties Production of event marketing collateral- thus will include brochures, print and digital advertising as well as web site updates. Creating exciting and on point content for various platforms including social media, blogs e mails and web site Manage the organisations social media presence which includes scheduling posts, monitoring engagement, and analysing performance metrics. Plan and execute e mail marketing campaigns to nurture leads and to engage with the customer base. Planning and scheduling e case campaigns Skills needed. Experience from within B2B Events sector Exceptional written/copy writing skills. Working knowledge of SEO and SEM best practice Detail orientated. Strong and driven work ethic Strong Ms Office Highly collaborative- an ideas person What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Apr 19, 2024
Full time
Events Marketing Executive Uxbridge 30-35k My client a highly successful organisation who specialise in events for specialist sectors of industry are now on the hunt for a dynamic marketing executive. They are seeking a talented and experienced Events marketing Executive to help them achieve their marketing goals. This is high growth tech business, and you work closely with commercial, operations and digital teams. Quality of work output is extremely high here and the successful candidate will have exemplary copy writing skills and knowledge of B2B marketing. The successful candidate will have experience within the B2B events sector- NO Venue experience please. The role is Monday to Friday 9-5.30pm, has free parking, cycle to work scheme, 23 days holiday. Role duties Production of event marketing collateral- thus will include brochures, print and digital advertising as well as web site updates. Creating exciting and on point content for various platforms including social media, blogs e mails and web site Manage the organisations social media presence which includes scheduling posts, monitoring engagement, and analysing performance metrics. Plan and execute e mail marketing campaigns to nurture leads and to engage with the customer base. Planning and scheduling e case campaigns Skills needed. Experience from within B2B Events sector Exceptional written/copy writing skills. Working knowledge of SEO and SEM best practice Detail orientated. Strong and driven work ethic Strong Ms Office Highly collaborative- an ideas person What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Administrator Location: Fareham Salary : up to 26K per annum Hours: Full time hours Monday to Friday,9am to 5.30pm early finish available on Fridays Plus, Fantastic benefits which include but are not limited to, Early finished on a Friday Company Christmas shut down. Pension Great holiday package with an option to buy and sell additional holiday. Great progression Birthday reduced hours worked on your birthday. Flexi support with appointments Cycle to work scheme. Flu vaccination To name a few ! Dynamite recruitments are working in partnership with a very well-established business who are based in Hampshire. Due to ongoing success and growth plans our client is looking to recruit an administrator to join the business As an Administrator you will be responsible for working closely with the online manager so support the team with admin and analytical tasks Key tasks will include the following. To provide administration support to a specialist department within the business Working alongside Digital Online Manager to monitor platforms, whilst working with internal and external teams to support other ecommerce channels. To update product listings on e-commerce platforms inclusive of the internal website, including product descriptions, images, and prices. Coordinating information Attend weekly and monthly meetings and webinars Researching new avenues of ecommerce platforms Monitor product stock levels, making recommendations as necessary Responding to customer enquiries Complete website audits to identify and rectify any issues, such as out of date content Generate and analyze sales reports, customer feedback, and other relevant data. Identify trends, best-selling products, and areas for improvement. The ideal Administrator will have / be Will have good administration skills and experience Organised self-starter with good initiative Good analytical and computer skills. Excellent communicator. Will be confident Quick learner, flexible and adaptable Strong numerical skills Will be competent in using Microsoft Word Excel and PowerPoint Good team player An interest in Digital / Online / ecommerce would be an advantage To be considered please submit your CV asap INDB
Apr 19, 2024
Full time
Administrator Location: Fareham Salary : up to 26K per annum Hours: Full time hours Monday to Friday,9am to 5.30pm early finish available on Fridays Plus, Fantastic benefits which include but are not limited to, Early finished on a Friday Company Christmas shut down. Pension Great holiday package with an option to buy and sell additional holiday. Great progression Birthday reduced hours worked on your birthday. Flexi support with appointments Cycle to work scheme. Flu vaccination To name a few ! Dynamite recruitments are working in partnership with a very well-established business who are based in Hampshire. Due to ongoing success and growth plans our client is looking to recruit an administrator to join the business As an Administrator you will be responsible for working closely with the online manager so support the team with admin and analytical tasks Key tasks will include the following. To provide administration support to a specialist department within the business Working alongside Digital Online Manager to monitor platforms, whilst working with internal and external teams to support other ecommerce channels. To update product listings on e-commerce platforms inclusive of the internal website, including product descriptions, images, and prices. Coordinating information Attend weekly and monthly meetings and webinars Researching new avenues of ecommerce platforms Monitor product stock levels, making recommendations as necessary Responding to customer enquiries Complete website audits to identify and rectify any issues, such as out of date content Generate and analyze sales reports, customer feedback, and other relevant data. Identify trends, best-selling products, and areas for improvement. The ideal Administrator will have / be Will have good administration skills and experience Organised self-starter with good initiative Good analytical and computer skills. Excellent communicator. Will be confident Quick learner, flexible and adaptable Strong numerical skills Will be competent in using Microsoft Word Excel and PowerPoint Good team player An interest in Digital / Online / ecommerce would be an advantage To be considered please submit your CV asap INDB
Microsoft 365 Purview Specialist Location: Leeds, UK Job Type: Full-time We are seeking a Microsoft 365 Purview Specialist to enhance our data protection and compliance management capabilities. This role is ideal for professionals with a strong background in Microsoft Purview, looking to make a significant impact in a global business environment. Day-to-day of the role: Provide strategic guidance and hands-on expertise to cross-functional teams. Configure and maintain Microsoft Purview solutions, ensuring alignment with organisational goals and best practices. Develop and contribute to data governance policies, standards, and procedures to ensure compliance and data integrity. Collaborate with stakeholders to define data management requirements and establish effective controls. Conduct training sessions to educate users on Microsoft Purview functionality and best practices. Identify opportunities for process improvements and provide recommendations to enhance data governance initiatives. Stay updated with industry trends and best practices in data governance and metadata management. Analyse information security risks and address issues of non-compliance. Required Skills & Qualifications: 2+ years' experience with Microsoft Purview, with a strong understanding of data governance and data management concepts. Proven track record in managing and configuring Microsoft Purview in enterprise environments. In-depth knowledge of data management principles, including data quality, lineage, and classification. Experience in Information Security governance, risk, and compliance. Proficiency in at least 3 of the following Purview areas: Information Protection, Data Lifecycle Management, Data Loss Prevention, Insider Risk Management, eDiscovery & Content Search, Azure Information Protection, Compliance Manager. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into practical solutions. Benefits: A supportive and flexible working environment that respects work-life balance. Opportunities to affect change and contribute to the growth of a global company. A commitment to diversity and inclusion, with a culture that values each individual. To apply for the Microsoft 365 Purview Specialist position, please submit your CV and cover letter detailing your relevant experience and expertise in Microsoft Purview.
Apr 19, 2024
Full time
Microsoft 365 Purview Specialist Location: Leeds, UK Job Type: Full-time We are seeking a Microsoft 365 Purview Specialist to enhance our data protection and compliance management capabilities. This role is ideal for professionals with a strong background in Microsoft Purview, looking to make a significant impact in a global business environment. Day-to-day of the role: Provide strategic guidance and hands-on expertise to cross-functional teams. Configure and maintain Microsoft Purview solutions, ensuring alignment with organisational goals and best practices. Develop and contribute to data governance policies, standards, and procedures to ensure compliance and data integrity. Collaborate with stakeholders to define data management requirements and establish effective controls. Conduct training sessions to educate users on Microsoft Purview functionality and best practices. Identify opportunities for process improvements and provide recommendations to enhance data governance initiatives. Stay updated with industry trends and best practices in data governance and metadata management. Analyse information security risks and address issues of non-compliance. Required Skills & Qualifications: 2+ years' experience with Microsoft Purview, with a strong understanding of data governance and data management concepts. Proven track record in managing and configuring Microsoft Purview in enterprise environments. In-depth knowledge of data management principles, including data quality, lineage, and classification. Experience in Information Security governance, risk, and compliance. Proficiency in at least 3 of the following Purview areas: Information Protection, Data Lifecycle Management, Data Loss Prevention, Insider Risk Management, eDiscovery & Content Search, Azure Information Protection, Compliance Manager. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into practical solutions. Benefits: A supportive and flexible working environment that respects work-life balance. Opportunities to affect change and contribute to the growth of a global company. A commitment to diversity and inclusion, with a culture that values each individual. To apply for the Microsoft 365 Purview Specialist position, please submit your CV and cover letter detailing your relevant experience and expertise in Microsoft Purview.
Marketing Specialist is required for an online Global News and Media company who offer fresh perspectives on the issues that matter with daily newsletters delivered to its audience. This is a 3-month fixed term contract to start in June 2024. Salary for the role is c. 50,000 p.a. (pro rata for 3 month) employed directly by the company. This is a varied role for someone comfortable wearing many hats and multi-tasking. As Marketing Specialist, you will be responsible for organising and actioning all marketing activity relating to the newsletter within the budget provided, including advertising, sponsorships, events and social media. As Marketing Specialist, you will report to the Publisher. A small amount of office administration work is also required, overseeing operations, supporting the management team, and providing exceptional customer service to clients and guests. Key responsibilities as Marketing Specialist: Recommend a marketing strategy to maintain the rapid growth of the newsletter and, on approval, to implement it. Use email marketing platform Beehiiv (which is similar to Sailthru) in order to analyse and report on data, organise reader surveys, winback campaigns and liaise with support team as needed. (Beehiiv is a relatively new platform in the UK but easy to learn if you have experience with Sailthru). Website and app management relating to branding, design and marketing content. Organising and managing marketing activity such as sponsorships and collaborations within the budget provided. Providing support to the Advertising Director including brand placements and reporting on KPIs. Presenting clear data to the management team. Managing and growing social media platforms (Instagram, Twitter and Facebook) including regular contact with the external agency running our paid social media. Keeping the brand focused by working with designers and copywriters. Organising events. Office management including submitting expenses and invoices to external admin support, replying to the customer service inbox, subscription management, speaking to IT department. Skills, knowledge and experience You're a team player who thrives in a collaborative environment, enjoys going beyond your remit and is a fast learner. Strong organisational, numeracy and time-management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and other relevant software applications. Basic understanding of Google Analytics desirable. Basic understanding of InDesign and Photoshop desirable. This is a great opportunity for someone looking for a 3 month contract role in a fast paced environment with the ability to add an amazing company to your CV.
Apr 19, 2024
Full time
Marketing Specialist is required for an online Global News and Media company who offer fresh perspectives on the issues that matter with daily newsletters delivered to its audience. This is a 3-month fixed term contract to start in June 2024. Salary for the role is c. 50,000 p.a. (pro rata for 3 month) employed directly by the company. This is a varied role for someone comfortable wearing many hats and multi-tasking. As Marketing Specialist, you will be responsible for organising and actioning all marketing activity relating to the newsletter within the budget provided, including advertising, sponsorships, events and social media. As Marketing Specialist, you will report to the Publisher. A small amount of office administration work is also required, overseeing operations, supporting the management team, and providing exceptional customer service to clients and guests. Key responsibilities as Marketing Specialist: Recommend a marketing strategy to maintain the rapid growth of the newsletter and, on approval, to implement it. Use email marketing platform Beehiiv (which is similar to Sailthru) in order to analyse and report on data, organise reader surveys, winback campaigns and liaise with support team as needed. (Beehiiv is a relatively new platform in the UK but easy to learn if you have experience with Sailthru). Website and app management relating to branding, design and marketing content. Organising and managing marketing activity such as sponsorships and collaborations within the budget provided. Providing support to the Advertising Director including brand placements and reporting on KPIs. Presenting clear data to the management team. Managing and growing social media platforms (Instagram, Twitter and Facebook) including regular contact with the external agency running our paid social media. Keeping the brand focused by working with designers and copywriters. Organising events. Office management including submitting expenses and invoices to external admin support, replying to the customer service inbox, subscription management, speaking to IT department. Skills, knowledge and experience You're a team player who thrives in a collaborative environment, enjoys going beyond your remit and is a fast learner. Strong organisational, numeracy and time-management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and other relevant software applications. Basic understanding of Google Analytics desirable. Basic understanding of InDesign and Photoshop desirable. This is a great opportunity for someone looking for a 3 month contract role in a fast paced environment with the ability to add an amazing company to your CV.
PART TIME - Legal Secretary (Personal Injury) - Maidstone (hybrid working) up to £26,000 DOE Are you seeking a fulfilling career and excellent work life balance / flexible working? Are you a skilled Legal Secretary seeking a role within a specialist, expert team in an award winning firm? This is an excellent opportunity for an experienced Legal Secretary to join this thriving and highly active Personal Injury team, working with an award winning legal firm. You will be providing direct support to fee earners, assisting with correspondence, audio dictation, file management, archiving, AML duties and arranging of appointments etc. ABOUT YOU: You will have strong experience as a Legal Secretary with exposure to contentious law matters. If you have experience within Personal Injury law, this would be highly advantageous, however not essential to the role. You will be a real team-player, proactive, compassionate and supportive. BENEFITS TO YOU: Highly Competitive salary, up to 27 days annual leave and extra leave at Christmas, Private Medical Insurance, Pension, Life Assurance, Discretionary bonus scheme, flexible and hybrid working, regular team socials, theatre trips and annual team party and much more! Don't miss out on this wonderfully rewarding opportunity, contact EMMA at TN Recruits Law now to find out more! If this opportunity is not what you were looking for, but you might know someone else that is suitable then head to our website and see the "Refer A Friend" tab to find out how you could potentially be rewarded with £200 for introducing us to someone we are able to successfully place. In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
Apr 19, 2024
Full time
PART TIME - Legal Secretary (Personal Injury) - Maidstone (hybrid working) up to £26,000 DOE Are you seeking a fulfilling career and excellent work life balance / flexible working? Are you a skilled Legal Secretary seeking a role within a specialist, expert team in an award winning firm? This is an excellent opportunity for an experienced Legal Secretary to join this thriving and highly active Personal Injury team, working with an award winning legal firm. You will be providing direct support to fee earners, assisting with correspondence, audio dictation, file management, archiving, AML duties and arranging of appointments etc. ABOUT YOU: You will have strong experience as a Legal Secretary with exposure to contentious law matters. If you have experience within Personal Injury law, this would be highly advantageous, however not essential to the role. You will be a real team-player, proactive, compassionate and supportive. BENEFITS TO YOU: Highly Competitive salary, up to 27 days annual leave and extra leave at Christmas, Private Medical Insurance, Pension, Life Assurance, Discretionary bonus scheme, flexible and hybrid working, regular team socials, theatre trips and annual team party and much more! Don't miss out on this wonderfully rewarding opportunity, contact EMMA at TN Recruits Law now to find out more! If this opportunity is not what you were looking for, but you might know someone else that is suitable then head to our website and see the "Refer A Friend" tab to find out how you could potentially be rewarded with £200 for introducing us to someone we are able to successfully place. In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Sr. Campaign Marketing Manager (Pan EMEA) Location: Shoreditch, London (Hybrid) Duration: 12 months contract (Mat. Cover) What you'll do: In charge of crafting and delivering Pan-EMEA pipeline creation & engagement campaigns including strategy, messaging, content, integrated multichannel execution plan and performance reporting. Interlock with the Global portfolio and content teams to input into the global strategy, and drive content requirements for EMEA. Research and update EMEA persona profile and messaging; apply insights to identify creative openings for thought leadership content. Partner with Key Cross-functional stakeholders to integrate activities and improve the value proposition; communicate campaign calendar, content pipeline; solicit feedback and generate new ideas. Run pass-interference to represent solution specific plans across all marketing functions Act as a consultant for the regional and digital marketing teams regarding campaign and program activation Partner with the analytics team to define and track impact at campaign/content/activity level and lift-up relevant insights for optimisation. Work against key performance indicators and drive course corrections throughout all campaigns. Lead the assigned campaign & content agency to deliver top quality campaigns on time and on budget. What you need to succeed: A minimum of 10 years of marketing experience. Marketing experience working on/with consumer and technology brands and products, background in Enterprise/SaaS/B2B marketing ideal. Demonstrate a solid understanding of market complexity, trends, themes, and buying center dynamics and needs. Critical thinker, able to unearth ground-breaking insights and shape the debate on key issues. Strong leadership and collaboration skills, a strategic listener, effective communicator who can navigate sophisticated org structure. Ability to motivate change - a problem solver and process-oriented Understand the execution engine broadly - tactics, channels, how the engine activates content to support GTM needs Think differently to drive ideas, develop and produce creative campaign concepts Native/Fluent in English, proficient in German or French is a benefit.
Apr 19, 2024
Contractor
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Sr. Campaign Marketing Manager (Pan EMEA) Location: Shoreditch, London (Hybrid) Duration: 12 months contract (Mat. Cover) What you'll do: In charge of crafting and delivering Pan-EMEA pipeline creation & engagement campaigns including strategy, messaging, content, integrated multichannel execution plan and performance reporting. Interlock with the Global portfolio and content teams to input into the global strategy, and drive content requirements for EMEA. Research and update EMEA persona profile and messaging; apply insights to identify creative openings for thought leadership content. Partner with Key Cross-functional stakeholders to integrate activities and improve the value proposition; communicate campaign calendar, content pipeline; solicit feedback and generate new ideas. Run pass-interference to represent solution specific plans across all marketing functions Act as a consultant for the regional and digital marketing teams regarding campaign and program activation Partner with the analytics team to define and track impact at campaign/content/activity level and lift-up relevant insights for optimisation. Work against key performance indicators and drive course corrections throughout all campaigns. Lead the assigned campaign & content agency to deliver top quality campaigns on time and on budget. What you need to succeed: A minimum of 10 years of marketing experience. Marketing experience working on/with consumer and technology brands and products, background in Enterprise/SaaS/B2B marketing ideal. Demonstrate a solid understanding of market complexity, trends, themes, and buying center dynamics and needs. Critical thinker, able to unearth ground-breaking insights and shape the debate on key issues. Strong leadership and collaboration skills, a strategic listener, effective communicator who can navigate sophisticated org structure. Ability to motivate change - a problem solver and process-oriented Understand the execution engine broadly - tactics, channels, how the engine activates content to support GTM needs Think differently to drive ideas, develop and produce creative campaign concepts Native/Fluent in English, proficient in German or French is a benefit.
Our client is an award-winning Financial Service company providing an innovative platform in the Corporate Bond space. Founded in 2015 they have seen good growth and have plans to expand the business and their offering over the next few years. Through their ground breaking trading technology they provide access to institutional Corporate Bonds of large UK corporates from £100 instead of £100,000. The ideal candidate will be responsible for creating and executing our marketing strategy. You will lead our marketing campaigns, evaluate our marketing performance metrics, and collaborate with internal teams. You will have a strong marketing background with excellent communication skills and attention to detail. Responsibilities Write excellent, creative and original copy Understand that social media is not just about content but engagement so you must be a specialist in and using trending hashtags as well as sourcing key influencers and blogger opportunities Identify and engage with influencers to increase overall brand awareness across social networks such as Twitter, Instagram, Youtube and Linkedin Analyse all social media data and adjust content to ensure maximum engagement. If content is not performing well, create a strategy to improve. Stay up to date on new social media tools, best practices and trends Develop and execute social strategies that meet the goals of our team Follow up on day-to-day activity on our feed and the financial market and promote the top stories on external social networks Track benchmarks and set campaign KPIs Participate in the development of paid social strategy; and support other social initiatives as needed Design and execute a cross-channel social content calendar that leverages the strategy and strengths of the Brand Lead our company-wide social media efforts Serve as an internal champion and expert in social policy as it relates to employees, user-generated content, privacy, contests and campaigns, etc REQUIREMENTS 3+ years of social media B2B marketing experience Deep knowledge of social platforms, popular listening tools, and industry-standard publishing tools PR - writing press releases and reaching out to the relevant newswires Industry awards - ensuring the company receives awards to raise the profile Source speaking slots for Senior Management Excellent writing skills; strong editing skills with attention to detail, English proficiency is a must - Spelling and grammar must be perfect. Knowledge in the influencer marketing spaces Design sensitivities and basic abilities in this field Proven ability to work well under pressure and adapt quickly to changes while keeping calm under pressure Effective time and project management skills Good presentation and organisational skills Excellent work ethic and a positive, can-do attitude Creative thinker, fast executioner with a professional attitude. Able to work cross-functionally across many teams in the company Able to conduct analysis of statistical information Skilled at planning, organising, prioritising and executing simultaneous projects and activities Curiosity and ability to research NICE-TO-HAVES Passion for finance and tech Paid Performance Media experience is a plus Advanced degrees in communication, marketing, or any related field Copy-writing experience - a significant advantage Excel and data analysis skills Hands-on knowledge of digital media tools Digital photography, basic Photoshop/photo editing skills, knowledge of apps commonly used for creating social content; basic video creation/editing skills
Apr 19, 2024
Full time
Our client is an award-winning Financial Service company providing an innovative platform in the Corporate Bond space. Founded in 2015 they have seen good growth and have plans to expand the business and their offering over the next few years. Through their ground breaking trading technology they provide access to institutional Corporate Bonds of large UK corporates from £100 instead of £100,000. The ideal candidate will be responsible for creating and executing our marketing strategy. You will lead our marketing campaigns, evaluate our marketing performance metrics, and collaborate with internal teams. You will have a strong marketing background with excellent communication skills and attention to detail. Responsibilities Write excellent, creative and original copy Understand that social media is not just about content but engagement so you must be a specialist in and using trending hashtags as well as sourcing key influencers and blogger opportunities Identify and engage with influencers to increase overall brand awareness across social networks such as Twitter, Instagram, Youtube and Linkedin Analyse all social media data and adjust content to ensure maximum engagement. If content is not performing well, create a strategy to improve. Stay up to date on new social media tools, best practices and trends Develop and execute social strategies that meet the goals of our team Follow up on day-to-day activity on our feed and the financial market and promote the top stories on external social networks Track benchmarks and set campaign KPIs Participate in the development of paid social strategy; and support other social initiatives as needed Design and execute a cross-channel social content calendar that leverages the strategy and strengths of the Brand Lead our company-wide social media efforts Serve as an internal champion and expert in social policy as it relates to employees, user-generated content, privacy, contests and campaigns, etc REQUIREMENTS 3+ years of social media B2B marketing experience Deep knowledge of social platforms, popular listening tools, and industry-standard publishing tools PR - writing press releases and reaching out to the relevant newswires Industry awards - ensuring the company receives awards to raise the profile Source speaking slots for Senior Management Excellent writing skills; strong editing skills with attention to detail, English proficiency is a must - Spelling and grammar must be perfect. Knowledge in the influencer marketing spaces Design sensitivities and basic abilities in this field Proven ability to work well under pressure and adapt quickly to changes while keeping calm under pressure Effective time and project management skills Good presentation and organisational skills Excellent work ethic and a positive, can-do attitude Creative thinker, fast executioner with a professional attitude. Able to work cross-functionally across many teams in the company Able to conduct analysis of statistical information Skilled at planning, organising, prioritising and executing simultaneous projects and activities Curiosity and ability to research NICE-TO-HAVES Passion for finance and tech Paid Performance Media experience is a plus Advanced degrees in communication, marketing, or any related field Copy-writing experience - a significant advantage Excel and data analysis skills Hands-on knowledge of digital media tools Digital photography, basic Photoshop/photo editing skills, knowledge of apps commonly used for creating social content; basic video creation/editing skills
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confidence and security they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the market. And everything we do is in line with our mission, to create user centred products and services that are efficient, inclusive and sustainable. Location: Ideally we would like this role to be Hybrid from our Glasgow Studio, however we would also consider Hybrid from London, or fully remote. Salary: £40,000 Working Pattern: Monday - Friday 9:00 - 5:30 Position Overview: The Senior Bid Writer for NEC Digital will be responsible for writing persuasive and well-structured bids, proposals, and tender documents that align with the NEC Digital's strategic goals and resonate with potential clients. This role will involve collaborating with cross-functional teams, gathering information, and effectively communicating NEC Digital's capabilities and offerings. The Bid Writer will play a pivotal role in winning new business and driving growth. Key Responsibilities: Bid Writing Bid Creation: Develop high-quality written content for bids, proposals, and tender documents that effectively articulate the division's solutions, benefits, and value proposition. Message Alignment: Ensure bid content aligns with the NEC Digital's messaging, branding, and strategic objectives, while addressing the specific requirements of each bid. Content Customisation: Tailor bid content to meet the unique needs and preferences of each potential client or contract opportunity. Persuasive Communication: Write compelling narratives that highlight the NEC Digital's strengths, differentiators, and capabilities, while addressing client pain points. Content Editing: Review and edit bid content for accuracy, clarity, grammar, and consistency, ensuring a polished and professional final product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging the playbook's resources to provide updated best practices, answers, and relevant content, thereby enhancing bid submission quality and effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in line with our knowledge management processes and procedures. Qualifications Proven experience as a Bid Writer, with a successful track record of crafting persuasive bids, proposals, and tender documents. Strong writing, editing and communication skills, with exceptional attention to detail and grammar with the ability to convey complex information clearly and persuasively. Familiarity with bid management processes and knowledge management systems. Proficiency in using Microsoft Office Suite and bid management software. Ability to work effectively in a collaborative, cross-functional team environment including Sales, Marketing, Legal, and Subject Matter Experts. Excellent project management and deadline management skills. Experience in collecting and implementing feedback to improve bid content and win rates. Desirable: Experience writing and winning bids for the Public and Third Sector. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 19, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confidence and security they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the market. And everything we do is in line with our mission, to create user centred products and services that are efficient, inclusive and sustainable. Location: Ideally we would like this role to be Hybrid from our Glasgow Studio, however we would also consider Hybrid from London, or fully remote. Salary: £40,000 Working Pattern: Monday - Friday 9:00 - 5:30 Position Overview: The Senior Bid Writer for NEC Digital will be responsible for writing persuasive and well-structured bids, proposals, and tender documents that align with the NEC Digital's strategic goals and resonate with potential clients. This role will involve collaborating with cross-functional teams, gathering information, and effectively communicating NEC Digital's capabilities and offerings. The Bid Writer will play a pivotal role in winning new business and driving growth. Key Responsibilities: Bid Writing Bid Creation: Develop high-quality written content for bids, proposals, and tender documents that effectively articulate the division's solutions, benefits, and value proposition. Message Alignment: Ensure bid content aligns with the NEC Digital's messaging, branding, and strategic objectives, while addressing the specific requirements of each bid. Content Customisation: Tailor bid content to meet the unique needs and preferences of each potential client or contract opportunity. Persuasive Communication: Write compelling narratives that highlight the NEC Digital's strengths, differentiators, and capabilities, while addressing client pain points. Content Editing: Review and edit bid content for accuracy, clarity, grammar, and consistency, ensuring a polished and professional final product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging the playbook's resources to provide updated best practices, answers, and relevant content, thereby enhancing bid submission quality and effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in line with our knowledge management processes and procedures. Qualifications Proven experience as a Bid Writer, with a successful track record of crafting persuasive bids, proposals, and tender documents. Strong writing, editing and communication skills, with exceptional attention to detail and grammar with the ability to convey complex information clearly and persuasively. Familiarity with bid management processes and knowledge management systems. Proficiency in using Microsoft Office Suite and bid management software. Ability to work effectively in a collaborative, cross-functional team environment including Sales, Marketing, Legal, and Subject Matter Experts. Excellent project management and deadline management skills. Experience in collecting and implementing feedback to improve bid content and win rates. Desirable: Experience writing and winning bids for the Public and Third Sector. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Technical Writer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a key client. You will work closely with the Senior Technical Writer to create effective and impactful: Technical documentation User manuals/guidelines Brochures Documentation packs Additionally, you will also: Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Remote working. Please apply now for immediate consideration.
Apr 19, 2024
Contractor
Technical Writer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident Technical Writer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a key client. You will work closely with the Senior Technical Writer to create effective and impactful: Technical documentation User manuals/guidelines Brochures Documentation packs Additionally, you will also: Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Remote working. Please apply now for immediate consideration.
Senior Researcher| 23 Month Contract | (Outside IR35) | Hybrid (Edinburgh 3-4 days pw) | Starting ASAP Day Rate: £220.98 Job Description: Harvey Nash's Public Sector client is looking for a Snr Researcher to support the successful achievement of the work of the client. You will be responsible for your own projects, working under the supervision of the Head of Policy and Research. Primary responsibilities will include qualitative and quantitative analysis of information gathered; report writing; production of research and policy reviews; and creation and management of research databases. This role is critical to ensure that research produced and commissioned by the client is of the highest quality and contributes to the specific aspects of their terms of reference Main Duties: Undertake specialist, strategic, and impactful research, including the gathering, processing, and analysis of highly sensitive and confidential data, to inform and guide the work of the client, ensuring high quality data is used across the business Provide regular specialist & strategic advice and guidance to senior stakeholders, which will impact and influence the development of business practice and policy; Through the application of specialist knowledge and professional expertise, provide achievable and judicious solutions to complex research and policy issues; Be responsible for the design, creation, implementation, and day-to-day management of research databases; Carry out analysis of information gathered by the wider business teams for research purposes, and be able to communicate findings to a variety of stakeholders in sensitive, compelling, and creative ways; Be responsible and accountable for the production (research and compilation) of specialist reports, managing and coordinating resources to ensure project targets are achieved within agreed timescales; Using specialist knowledge relevant to individual projects be responsible for copy-editing and proof-reading reports, ensuring consistency and accuracy within and across outputs, both in terms of their content and format; Be responsible for providing business research solutions through the development and/or adaption of existing procedures; Research, identify and obtain information relevant to the work of the client including, but not exclusively, historical, national and local government records, other institutional records, legislation, and published research; Essential Skills & Experience: Graduate or postgraduate qualification combined with significant experience Proven experience of gathering, managing, manipulating and analysing complex and sensitive data for research purposes Experience working on complex, large-scale research projects and datasets Excellent IT literacy, including advanced use of Microsoft Excel, Access, Word, and Outlook Experience of using research analysis software such as NVivo, SPSS, R, or Jamovi Excellent communication and presentation skills, and command of English grammar and usage A strong commitment to quality and meticulous attention to detail Personal resilience and the ability to deal with what can be a distressing subject matter This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Apr 19, 2024
Contractor
Senior Researcher| 23 Month Contract | (Outside IR35) | Hybrid (Edinburgh 3-4 days pw) | Starting ASAP Day Rate: £220.98 Job Description: Harvey Nash's Public Sector client is looking for a Snr Researcher to support the successful achievement of the work of the client. You will be responsible for your own projects, working under the supervision of the Head of Policy and Research. Primary responsibilities will include qualitative and quantitative analysis of information gathered; report writing; production of research and policy reviews; and creation and management of research databases. This role is critical to ensure that research produced and commissioned by the client is of the highest quality and contributes to the specific aspects of their terms of reference Main Duties: Undertake specialist, strategic, and impactful research, including the gathering, processing, and analysis of highly sensitive and confidential data, to inform and guide the work of the client, ensuring high quality data is used across the business Provide regular specialist & strategic advice and guidance to senior stakeholders, which will impact and influence the development of business practice and policy; Through the application of specialist knowledge and professional expertise, provide achievable and judicious solutions to complex research and policy issues; Be responsible for the design, creation, implementation, and day-to-day management of research databases; Carry out analysis of information gathered by the wider business teams for research purposes, and be able to communicate findings to a variety of stakeholders in sensitive, compelling, and creative ways; Be responsible and accountable for the production (research and compilation) of specialist reports, managing and coordinating resources to ensure project targets are achieved within agreed timescales; Using specialist knowledge relevant to individual projects be responsible for copy-editing and proof-reading reports, ensuring consistency and accuracy within and across outputs, both in terms of their content and format; Be responsible for providing business research solutions through the development and/or adaption of existing procedures; Research, identify and obtain information relevant to the work of the client including, but not exclusively, historical, national and local government records, other institutional records, legislation, and published research; Essential Skills & Experience: Graduate or postgraduate qualification combined with significant experience Proven experience of gathering, managing, manipulating and analysing complex and sensitive data for research purposes Experience working on complex, large-scale research projects and datasets Excellent IT literacy, including advanced use of Microsoft Excel, Access, Word, and Outlook Experience of using research analysis software such as NVivo, SPSS, R, or Jamovi Excellent communication and presentation skills, and command of English grammar and usage A strong commitment to quality and meticulous attention to detail Personal resilience and the ability to deal with what can be a distressing subject matter This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Digital Marketing Specialist (37 hours per week, Fixed Term Contract (FTC) - Maternity Cover - 12 months) Location: Hybrid working with Salvus House, Durham as a base Contract: 12 month fixed term contract - Maternity cover Salary: £34,485 - £43,107 (pro-rata) plus a discretionary bonus potential of up to 8% of annual salary Job Level: D Reporting to: Marketing Manager We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview. ABOUT US Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We're dedicated to helping businesses lower water use, be more water efficient and reduce costs - all which helped us earn Water Retailer of the Year 2021 and again in 2023. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society. The culture at Wave is like nowhere else. We're committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you'd be part of a team of over 300 people working flexibly across two UK based offices. You'll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back. WHAT'S IN IT FOR YOU? Wealth Excellent pension scheme - we will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave Bonus potential Perkbox membership with a vast range of perks - high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes Income protection scheme Personal accident insurance 4x salary life assurance Free onsite parking Time off 24 days holiday rising to 26 (plus bank holidays) A day off for your birthday Half a day on Christmas Eve and New Year's Eve The option to buy holidays 1 day paid volunteering Wellbeing Hybrid/Flexible working Healthcare cash back scheme Cycle to work scheme Annual conference and Christmas party 24/7 Employee Assistance Programme Free flu shots Family Friendly Enhanced maternity and paternity pay Enhanced shared parental and adoption leave We care about you as an employee and have a range of resources available to both you and your family THE ROLE IN A NUTSHELL The Marketing team are responsible for promoting Wave and our services to new and existing customers across multiple channels. The team is looking for a Digital Marketing Specialist to support Marketing Manager and wider marketing team for 12 months as maternity cover to effectively attract and engage target customer groups and identify and maximise revenue opportunities using digital channels. We're looking for someone who's experienced in campaign planning and delivery, email and content marketing, SEO and web development. This role will suit you if you're proactive and collaborative with a creative flair as well as analytical ability. WHAT WILL YOUR TYPICAL DAY LOOK LIKE? No two days will be the same in this role, but your main focus will be on enhancing Wave's website and driving leads or engagement through online campaigns. This may include: Collaborating with teams across the business to devise, develop and deliver digital marketing activities that contribute to revenue growth and engagement with target groups using appropriate tools, channels and platforms. Leading campaign development and engaging wider stakeholders to plan a range of multi-channel campaigns for prospects and customers. Reporting campaign results by reviewing key metrics and analysing performance to evaluate effectiveness and ROI. Monitoring and driving regular reviews of web content to keep online information updated. Working with Wave's marketing agency to make sure our content is optimised for search in line with our keyword strategy. Contributing towards Wave's content strategy using insight from website analysis and third party agency. Reviewing and monitoring company and competitor website/s and contributing ideas to develop the website e.g. navigation, page components, wireframes etc. Using content management tools to manage the website in line with content plans, brand guidelines and overall objectives. Building relationships with teams across the business to understand their goals and help them achieve their communication objectives in a structured, on-brand and well thought out way. Working closely with the Data Governance team to ensure all activity is GDPR compliant. Creating branded assets using the Adobe suite or MS Office. WHAT DO WE NEED FROM YOU? Experience planning and delivering multi-channel marketing campaigns Contribute towards website development requirements and drive change forward. Array of digital marketing skills including email, SEO and content marketing. Confident owning creation and delivery of web content using CMS platforms such as Drupal/ Wordpress Ability to plan, write, enhance and report upon B2B email campaigns using Zoho / Sendgrid. Love of data to be able to dig into campaign performance and Google Analytics to measure and improve performance. Excellent copywriting and proofing skills and a great eye for detail. Please refer to the essential criteria in the job description as this is what you will be shortlisted against. Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people, we would love to hear from you. BE YOURSELF - OUR DIFFERENCES MAKE US STRONGER Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting . Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter. Closing date: 4pm on 03 May 2024 Interviews are planned for between 13th and 24th May
Apr 19, 2024
Contractor
Digital Marketing Specialist (37 hours per week, Fixed Term Contract (FTC) - Maternity Cover - 12 months) Location: Hybrid working with Salvus House, Durham as a base Contract: 12 month fixed term contract - Maternity cover Salary: £34,485 - £43,107 (pro-rata) plus a discretionary bonus potential of up to 8% of annual salary Job Level: D Reporting to: Marketing Manager We want our people to have a great work-life balance and support flexible working in terms of a hybrid model and varying start and finish times in some teams where possible. Please discuss this further with the hiring manager during your interview. ABOUT US Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We're dedicated to helping businesses lower water use, be more water efficient and reduce costs - all which helped us earn Water Retailer of the Year 2021 and again in 2023. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society. The culture at Wave is like nowhere else. We're committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you'd be part of a team of over 300 people working flexibly across two UK based offices. You'll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back. WHAT'S IN IT FOR YOU? Wealth Excellent pension scheme - we will double match your contribution, up to a maximum of 5% employee contribution and 10% from Wave Bonus potential Perkbox membership with a vast range of perks - high street savings (fashion retailers, supermarkets and restaurants), discounted cinema tickets, travel and holiday discounts and online fitness classes Income protection scheme Personal accident insurance 4x salary life assurance Free onsite parking Time off 24 days holiday rising to 26 (plus bank holidays) A day off for your birthday Half a day on Christmas Eve and New Year's Eve The option to buy holidays 1 day paid volunteering Wellbeing Hybrid/Flexible working Healthcare cash back scheme Cycle to work scheme Annual conference and Christmas party 24/7 Employee Assistance Programme Free flu shots Family Friendly Enhanced maternity and paternity pay Enhanced shared parental and adoption leave We care about you as an employee and have a range of resources available to both you and your family THE ROLE IN A NUTSHELL The Marketing team are responsible for promoting Wave and our services to new and existing customers across multiple channels. The team is looking for a Digital Marketing Specialist to support Marketing Manager and wider marketing team for 12 months as maternity cover to effectively attract and engage target customer groups and identify and maximise revenue opportunities using digital channels. We're looking for someone who's experienced in campaign planning and delivery, email and content marketing, SEO and web development. This role will suit you if you're proactive and collaborative with a creative flair as well as analytical ability. WHAT WILL YOUR TYPICAL DAY LOOK LIKE? No two days will be the same in this role, but your main focus will be on enhancing Wave's website and driving leads or engagement through online campaigns. This may include: Collaborating with teams across the business to devise, develop and deliver digital marketing activities that contribute to revenue growth and engagement with target groups using appropriate tools, channels and platforms. Leading campaign development and engaging wider stakeholders to plan a range of multi-channel campaigns for prospects and customers. Reporting campaign results by reviewing key metrics and analysing performance to evaluate effectiveness and ROI. Monitoring and driving regular reviews of web content to keep online information updated. Working with Wave's marketing agency to make sure our content is optimised for search in line with our keyword strategy. Contributing towards Wave's content strategy using insight from website analysis and third party agency. Reviewing and monitoring company and competitor website/s and contributing ideas to develop the website e.g. navigation, page components, wireframes etc. Using content management tools to manage the website in line with content plans, brand guidelines and overall objectives. Building relationships with teams across the business to understand their goals and help them achieve their communication objectives in a structured, on-brand and well thought out way. Working closely with the Data Governance team to ensure all activity is GDPR compliant. Creating branded assets using the Adobe suite or MS Office. WHAT DO WE NEED FROM YOU? Experience planning and delivering multi-channel marketing campaigns Contribute towards website development requirements and drive change forward. Array of digital marketing skills including email, SEO and content marketing. Confident owning creation and delivery of web content using CMS platforms such as Drupal/ Wordpress Ability to plan, write, enhance and report upon B2B email campaigns using Zoho / Sendgrid. Love of data to be able to dig into campaign performance and Google Analytics to measure and improve performance. Excellent copywriting and proofing skills and a great eye for detail. Please refer to the essential criteria in the job description as this is what you will be shortlisted against. Wave is committed to making a positive difference to the environment and society in which it operates. If you are excited to join a dynamic growing business which cares about its people, we would love to hear from you. BE YOURSELF - OUR DIFFERENCES MAKE US STRONGER Wave is proud to be an inclusive employer and actively encourage applications from all backgrounds. We will take into consideration any adjustments or individual requirements at any stage of your recruitment journey. If you require any additional support related to menopause, neurodiversity, or any other reason, please do let us know by contacting . Please ensure you attach your CV and a covering letter so we can get to know more about your skills and experience and why you are suitable for this role. We will not be able to consider applications without a covering letter. Closing date: 4pm on 03 May 2024 Interviews are planned for between 13th and 24th May
Role: Talent Partner (FTC - 6 months) Location: London, England, United Kingdom (Onsite) ROLE MISSION Working in partnership with our senior stakeholders, our Talent Partners sit within the UK People Team structure , reporting into the UK Head of Talent. The Talent Partner will build strong and meaningful relationships with your key stakeholders and potentially the end clients, gaining an in-depth understanding of current and future talent needs, developing this into talent strategies. You will be an expert in careers at OLIVER, identifying and supporting internal and external applicants through their journey to their next role at OLIVER. THIS ROLE IS RIGHT FOR YOU IF You thrive in a fast paced company in growth mode. You have a strong network within the creative industries with experience working across Project Management, Client Services and/or Creative ABOUT THE TEAM YOU WILL BE JOINING The UK People Team consists of Talent, HR, L&D , Reward and Payroll professionals. The HR and Talent Teams are organised into pods ( business units ) and each pod is responsible for a group of clients, stakeholders and the employees within that group. As a pod, you will have your role to play in the full employee lifecycles of all relevant employees, from a talent point of view this will be heavily weighted towards career development, skills mapping, market research and talent strategy , as well as all hands on recruitment needs. You will work with your stakeholders to try and maintain a 3 month view of their talent needs, whether it be growth o r contractions and work with the wider People Team to workforce plan. WHAT YOU WILL BE DOING IN YOUR ROLE Working in partnership with wider people team and stakeholders to identify top performing talent and support/nurture them through their careers and identifying new opportunities for them as they arise Understanding trends in skillsets and how we map transferable skills to future proof our workforce and up skill to meet upcoming demands Work closely with stakeholders to maintain a 3 month view of account growth or contraction and plan effectively with wider talent/people team Have a finger on the pulse externally, identifying and keeping in touch with the industry's top talent Acting as the face of OLIVER careers - a knowledgeable and approachable expert on all things career at OLIVER, from a grad looking to get a frost step into the industry, an internal person looking for a career change or a headhunt for a bespoke skillset needed for a new client Championing and advocating all people processes with stakeholders and employees alike, advising and informing them along the way Understand and be accountable for your part to play in Talent as a CoE within the business and how we need to represent ourselves in all work streams and business initiatives Managing all aspects of the hiring process for a range of vacancies across a variety of levels, locations and skill sets, and with the best talent. Proactively spearheading the evolution of our recruitment processes with and ways of working to ensure our industry leaders, including but not limited to artificial intelligence led recruiting, EVP, and social media targeting. Owning the candidate journey end to end. Managing candidate communications efficiently and empathetically, whether candidates are successful or unsuccessful with their applications WHAT SKILLS WILL HELP YOU BE SUCCESSFUL Passionate about people and how to support them through their careers, spotting opportunities and guiding people - both internal applicants and external candidates - through their next career steps Experienced in the full recruitment process from detailed brief taking and sourcing strategies, through to offer negotiations Ability to build strong relationships with stakeholders, with the confidence to influence when necessary In depth understanding of the creative industries and the career frameworks that exist within various disciplines Flexible in working styles and the ability to adapt to changing business demands An all-in attitude Patient, friendly and approachable. Highly knowledgeable about careers at OLIVER ABOUT OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learningand listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations Follow us on Instagram oliver.talent Job Id: 8837
Apr 19, 2024
Full time
Role: Talent Partner (FTC - 6 months) Location: London, England, United Kingdom (Onsite) ROLE MISSION Working in partnership with our senior stakeholders, our Talent Partners sit within the UK People Team structure , reporting into the UK Head of Talent. The Talent Partner will build strong and meaningful relationships with your key stakeholders and potentially the end clients, gaining an in-depth understanding of current and future talent needs, developing this into talent strategies. You will be an expert in careers at OLIVER, identifying and supporting internal and external applicants through their journey to their next role at OLIVER. THIS ROLE IS RIGHT FOR YOU IF You thrive in a fast paced company in growth mode. You have a strong network within the creative industries with experience working across Project Management, Client Services and/or Creative ABOUT THE TEAM YOU WILL BE JOINING The UK People Team consists of Talent, HR, L&D , Reward and Payroll professionals. The HR and Talent Teams are organised into pods ( business units ) and each pod is responsible for a group of clients, stakeholders and the employees within that group. As a pod, you will have your role to play in the full employee lifecycles of all relevant employees, from a talent point of view this will be heavily weighted towards career development, skills mapping, market research and talent strategy , as well as all hands on recruitment needs. You will work with your stakeholders to try and maintain a 3 month view of their talent needs, whether it be growth o r contractions and work with the wider People Team to workforce plan. WHAT YOU WILL BE DOING IN YOUR ROLE Working in partnership with wider people team and stakeholders to identify top performing talent and support/nurture them through their careers and identifying new opportunities for them as they arise Understanding trends in skillsets and how we map transferable skills to future proof our workforce and up skill to meet upcoming demands Work closely with stakeholders to maintain a 3 month view of account growth or contraction and plan effectively with wider talent/people team Have a finger on the pulse externally, identifying and keeping in touch with the industry's top talent Acting as the face of OLIVER careers - a knowledgeable and approachable expert on all things career at OLIVER, from a grad looking to get a frost step into the industry, an internal person looking for a career change or a headhunt for a bespoke skillset needed for a new client Championing and advocating all people processes with stakeholders and employees alike, advising and informing them along the way Understand and be accountable for your part to play in Talent as a CoE within the business and how we need to represent ourselves in all work streams and business initiatives Managing all aspects of the hiring process for a range of vacancies across a variety of levels, locations and skill sets, and with the best talent. Proactively spearheading the evolution of our recruitment processes with and ways of working to ensure our industry leaders, including but not limited to artificial intelligence led recruiting, EVP, and social media targeting. Owning the candidate journey end to end. Managing candidate communications efficiently and empathetically, whether candidates are successful or unsuccessful with their applications WHAT SKILLS WILL HELP YOU BE SUCCESSFUL Passionate about people and how to support them through their careers, spotting opportunities and guiding people - both internal applicants and external candidates - through their next career steps Experienced in the full recruitment process from detailed brief taking and sourcing strategies, through to offer negotiations Ability to build strong relationships with stakeholders, with the confidence to influence when necessary In depth understanding of the creative industries and the career frameworks that exist within various disciplines Flexible in working styles and the ability to adapt to changing business demands An all-in attitude Patient, friendly and approachable. Highly knowledgeable about careers at OLIVER ABOUT OUR COMPANY Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OUR VALUES We are a company built on our values, we have given you a brief overview below but would love to tell you more. Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learningand listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations Follow us on Instagram oliver.talent Job Id: 8837
If you're looking for an exciting role which offers you the chance to lead within a thriving school, then we have just the role for you: Role Profile The primary objective of this role is to provide professional and curriculum leadership for Politics & Citizenship, and to ensure excellent outcomes for students in the subject area, particularly in relation to: Providing expertise in the subject knowledge for all key stages. Producing and monitoring high quality resources and assessment. Monitoring and supporting the quality of teaching and learning including lesson drop in(s), data analysis and liaison with others. Accountabilities of the Role To believe in the potential of every child, in line with the Academy mission statement. To lead in Politics & Citizenship ensuring that staff consistently reach the highest of standards in all that they do, including the achievement of students in the subject area. To ensure a curriculum provision which is exceptionally well structured, and enables students to develop an excellent understanding of key facts and processes and a deep understanding of and love for the subject. To ensure that all roles and responsibilities within the subject area are at the appropriate level, clearly defined and well understood. To ensure effective provision and develop good teaching and learning, attainment and progress across the subject area. To develop excellent marking across the subject area, with a particular focus on impact. To keep abreast of developments in Politics & Citizenship to ensure that changes and developments in course content are introduced and delivered in a timely manner. To ensure that all assessment within the Politics & Citizenship subject area is high quality and robust. To have an excellent understanding of the subject area's effectiveness, and to make highly effective use of data to set targets and identify and tackle underachievement quickly and effectively. To facilitate enrichment opportunities for students as appropriate (for example, extension classes, trips or G&T classes). To maintain high standards of behaviour in the subject area, both in classrooms and on the corridors, and across the Academy as a whole. To develop an ethos within the subject area where students consistently tackle challenges positively and do not give up. To ensure that good relationships are fostered between the subject area and parents, which support excellent student behaviour and progress. To comply with any reasonable request from a manager to undertake work of a similar level which is not in this job description. To support the Academy in key events during holiday time (for example, exam results days). JOB SPECIFICATION Qualifications and Professional Attributes Qualified Teacher Status. Relevant specialist qualifications and experience in your subject specialism with the ability to teach at all Key Stages and all abilities. Commitment to improving practice through reflection, appropriate professional development and through being open to advice and feedback. Evidence of continuing professional development or relevant research. Professional Knowledge and Understanding Evidence of commitment to the principles and policies of equal opportunities. Secure knowledge and understanding of a range of Assessment for Learning strategies. Secure knowledge and understanding of how to make effective personalised provision for all students, including those for whom English is an additional language and students who have special educational needs. Knowledge and understanding of child protection, safeguarding and promoting the welfare of children. Experience and Skills Leadership skills, attributes and professional competence. Proven excellence as a Politics & Citizenship classroom practitioner at secondary level across the ability range. Proven track record in improving teaching and classroom practice, bringing about specific improvements for the school by constantly striving for excellence. Strategies to engage and inspire students. Application of ICT in teaching and learning. Department development planning. Analysis and application of data to teaching and learning and to inform planning drives and focuses on success. Experience of developing and sustaining positive relationship with parents, staff and students. Decision-making skills - the ability to solve problems. Communication skills - the ability to make points clearly and understand the views of others. Self-management - the ability to plan time effectively and to organise oneself well. Personal Qualities Have a strong sense of moral purpose and believe that every child, no matter their background or ability, deserves the chance to reach their full potential. Have a high level of personal drive and consistently set extremely high standards for themselves, their team and their students. Be curious, willing to learn and positive. Be passionate about high quality teaching and learning and the impact it can have on the lives of young people. Be organised, able to think in detail, work efficiently and use a variety of data effectively
Apr 19, 2024
Full time
If you're looking for an exciting role which offers you the chance to lead within a thriving school, then we have just the role for you: Role Profile The primary objective of this role is to provide professional and curriculum leadership for Politics & Citizenship, and to ensure excellent outcomes for students in the subject area, particularly in relation to: Providing expertise in the subject knowledge for all key stages. Producing and monitoring high quality resources and assessment. Monitoring and supporting the quality of teaching and learning including lesson drop in(s), data analysis and liaison with others. Accountabilities of the Role To believe in the potential of every child, in line with the Academy mission statement. To lead in Politics & Citizenship ensuring that staff consistently reach the highest of standards in all that they do, including the achievement of students in the subject area. To ensure a curriculum provision which is exceptionally well structured, and enables students to develop an excellent understanding of key facts and processes and a deep understanding of and love for the subject. To ensure that all roles and responsibilities within the subject area are at the appropriate level, clearly defined and well understood. To ensure effective provision and develop good teaching and learning, attainment and progress across the subject area. To develop excellent marking across the subject area, with a particular focus on impact. To keep abreast of developments in Politics & Citizenship to ensure that changes and developments in course content are introduced and delivered in a timely manner. To ensure that all assessment within the Politics & Citizenship subject area is high quality and robust. To have an excellent understanding of the subject area's effectiveness, and to make highly effective use of data to set targets and identify and tackle underachievement quickly and effectively. To facilitate enrichment opportunities for students as appropriate (for example, extension classes, trips or G&T classes). To maintain high standards of behaviour in the subject area, both in classrooms and on the corridors, and across the Academy as a whole. To develop an ethos within the subject area where students consistently tackle challenges positively and do not give up. To ensure that good relationships are fostered between the subject area and parents, which support excellent student behaviour and progress. To comply with any reasonable request from a manager to undertake work of a similar level which is not in this job description. To support the Academy in key events during holiday time (for example, exam results days). JOB SPECIFICATION Qualifications and Professional Attributes Qualified Teacher Status. Relevant specialist qualifications and experience in your subject specialism with the ability to teach at all Key Stages and all abilities. Commitment to improving practice through reflection, appropriate professional development and through being open to advice and feedback. Evidence of continuing professional development or relevant research. Professional Knowledge and Understanding Evidence of commitment to the principles and policies of equal opportunities. Secure knowledge and understanding of a range of Assessment for Learning strategies. Secure knowledge and understanding of how to make effective personalised provision for all students, including those for whom English is an additional language and students who have special educational needs. Knowledge and understanding of child protection, safeguarding and promoting the welfare of children. Experience and Skills Leadership skills, attributes and professional competence. Proven excellence as a Politics & Citizenship classroom practitioner at secondary level across the ability range. Proven track record in improving teaching and classroom practice, bringing about specific improvements for the school by constantly striving for excellence. Strategies to engage and inspire students. Application of ICT in teaching and learning. Department development planning. Analysis and application of data to teaching and learning and to inform planning drives and focuses on success. Experience of developing and sustaining positive relationship with parents, staff and students. Decision-making skills - the ability to solve problems. Communication skills - the ability to make points clearly and understand the views of others. Self-management - the ability to plan time effectively and to organise oneself well. Personal Qualities Have a strong sense of moral purpose and believe that every child, no matter their background or ability, deserves the chance to reach their full potential. Have a high level of personal drive and consistently set extremely high standards for themselves, their team and their students. Be curious, willing to learn and positive. Be passionate about high quality teaching and learning and the impact it can have on the lives of young people. Be organised, able to think in detail, work efficiently and use a variety of data effectively
Summary We are looking for a creative, capable and experienced account manager to play a central role in running our education partnership programmes. We are proud of the impact our school programmes have on young people, so we want someone with the same passion for the youth/education sector. The successful candidate will be confident in digital marketing, online events, video and the latest social media trends. The Day covers the most important and interesting news stories on the planet (and beyond) every weekday and adapts them for children from the age of 18 right down to age 7. As a subscription-based, online resource for schools, our primary audience is teachers. The Day partners with brands, companies and other organisations to link the real world to the curriculum, creating innovative learning resources and experiences for schools and colleges. The successful candidate will manage and drive forward our key strategic partners (including Oxford University and the LEGO Group) to deliver learning programmes for young people and teacher-facing marketing campaigns. There is a strong digital marketing and online events element to this role, and the need for creative and strategic thinking. You will also be responsible for overseeing the management, growth and promotion of The Day's exciting Global Young Journalist Awards. You will report into the Partnerships & Audience Director and be supported by our Partnerships Marketing Executive, to manage project timelines, plan and promote online events, videos and learning resources, create social media strategies and deliver above and beyond the expectations of our clients. You will be required to assist the Exec and become hands-on when required. We are looking for a self-motivated individual, who is confident dealing with senior stakeholders, has excellent client servicing skills and has a keen eye for detail and KPI's, taking initiative to pivot where necessary. The role is 4-5 days per week (with some flexibility), but with four touch points required throughout the week. We all work from home, but meet in London once a month, so this role can be based anywhere within approx 90 minutes travel to London or the ability and willingness to travel once a month to London. We require a creative person who is capable of working independently, wants to make an impact on a growing company and ideally has knowledge of/a passion for the education sector. We balance this with a strong belief in employee well-being, team-work and openness. Responsibilities and duties Strategic oversight and management of the Global Young Journalist Awards, BrainWaves (with Oxford University) and Build the Change (with LEGO) Building relationships with new and existing partners and spotting growth opportunities Discovering and listening to partner strategic goals in order to find creative ways to support them Managing and working with the Partnerships Marketing Exec to plan and schedule teacher-facing comms campaigns across multiple channels, including emails, social media, videos, online events/webinars, blogs, advertorials, PR, newsletters, events Creating and owning the project timelines Managing contra marketing partnerships with our education industry friends Managing a freelance Learning & Engagement specialist and PR person Qualifications and skills 5-7 years experience working as a partnerships/account/ marketing manager position in a fast paced environment working across a variety of marketing channels Ability to advise on marketing/social media strategies, including TikTok, and guide the content for a teacher audience Excellent project management skills with the ability to schedule, prioritise and meet deadlines Experience of running online events and producing video content Knowledge of branding and design An understanding of the education sector and needs of teachers Excellent copywriting skills with the ability to adopt different styles Good management skills and the ability to work independently, remotely with initiative Salary and benefits Full time equivalent of £36,000 (4-5 days per week), with four touch points throughout the week Flexibility to work remotely Pension auto enrolment after 3 months Strategy day in London once a month YU Life Employee Wellbeing Assistance Programme
Apr 19, 2024
Full time
Summary We are looking for a creative, capable and experienced account manager to play a central role in running our education partnership programmes. We are proud of the impact our school programmes have on young people, so we want someone with the same passion for the youth/education sector. The successful candidate will be confident in digital marketing, online events, video and the latest social media trends. The Day covers the most important and interesting news stories on the planet (and beyond) every weekday and adapts them for children from the age of 18 right down to age 7. As a subscription-based, online resource for schools, our primary audience is teachers. The Day partners with brands, companies and other organisations to link the real world to the curriculum, creating innovative learning resources and experiences for schools and colleges. The successful candidate will manage and drive forward our key strategic partners (including Oxford University and the LEGO Group) to deliver learning programmes for young people and teacher-facing marketing campaigns. There is a strong digital marketing and online events element to this role, and the need for creative and strategic thinking. You will also be responsible for overseeing the management, growth and promotion of The Day's exciting Global Young Journalist Awards. You will report into the Partnerships & Audience Director and be supported by our Partnerships Marketing Executive, to manage project timelines, plan and promote online events, videos and learning resources, create social media strategies and deliver above and beyond the expectations of our clients. You will be required to assist the Exec and become hands-on when required. We are looking for a self-motivated individual, who is confident dealing with senior stakeholders, has excellent client servicing skills and has a keen eye for detail and KPI's, taking initiative to pivot where necessary. The role is 4-5 days per week (with some flexibility), but with four touch points required throughout the week. We all work from home, but meet in London once a month, so this role can be based anywhere within approx 90 minutes travel to London or the ability and willingness to travel once a month to London. We require a creative person who is capable of working independently, wants to make an impact on a growing company and ideally has knowledge of/a passion for the education sector. We balance this with a strong belief in employee well-being, team-work and openness. Responsibilities and duties Strategic oversight and management of the Global Young Journalist Awards, BrainWaves (with Oxford University) and Build the Change (with LEGO) Building relationships with new and existing partners and spotting growth opportunities Discovering and listening to partner strategic goals in order to find creative ways to support them Managing and working with the Partnerships Marketing Exec to plan and schedule teacher-facing comms campaigns across multiple channels, including emails, social media, videos, online events/webinars, blogs, advertorials, PR, newsletters, events Creating and owning the project timelines Managing contra marketing partnerships with our education industry friends Managing a freelance Learning & Engagement specialist and PR person Qualifications and skills 5-7 years experience working as a partnerships/account/ marketing manager position in a fast paced environment working across a variety of marketing channels Ability to advise on marketing/social media strategies, including TikTok, and guide the content for a teacher audience Excellent project management skills with the ability to schedule, prioritise and meet deadlines Experience of running online events and producing video content Knowledge of branding and design An understanding of the education sector and needs of teachers Excellent copywriting skills with the ability to adopt different styles Good management skills and the ability to work independently, remotely with initiative Salary and benefits Full time equivalent of £36,000 (4-5 days per week), with four touch points throughout the week Flexibility to work remotely Pension auto enrolment after 3 months Strategy day in London once a month YU Life Employee Wellbeing Assistance Programme