Credit Hire Litigation Specialist - Newcastle Our client, a leading legal firm in the industry, is seeking a skilled and experienced Credit Hire Litigation Specialist to join their team. This is a fantastic opportunity for someone with a strong background in litigation and a passion for delivering exceptional client service. The Role: As a Credit Hire Litigation Specialist, you will be responsible for handling and managing a portfolio of credit hire claims from start to finish. You will play a key role in providing legal advice and representation to clients involved in credit hire disputes. Your primary responsibilities will include: Investigating and assessing the viability of credit hire claims Gathering and analysing evidence to support your client's case Negotiating settlements and representing clients in court when necessary Communicating with clients, insurance companies, and other relevant parties Keeping up-to-date with changes in legislation and case law related to credit hire Working closely with other members of the litigation team to share knowledge and best practises Skills and Experience: To excel in this role, you should possess the following skills and experience: Extensive experience in litigation, ideally within the credit hire sector In-depth knowledge of credit hire practises and regulations Strong analytical and problem-solving skills Excellent communication and negotiation abilities Proven track record of successfully handling credit hire claims Ability to work effectively in a fast-paced and deadline-driven environment attention to detail and a strong client focus Working Pattern: This is a full-time position, which means you will be expected to work 40 hours per week. However, our client values work-life balance and offers flexible working arrangements to their employees when possible. Join our Client's Team: This is an exceptional opportunity to join a highly reputable legal firm and be part of their dedicated litigation team. Our client prides themselves on their inclusive and supportive working environment, where every team member's contribution is valued and recognised. If you are a skilled and experienced Credit Hire Litigation Specialist looking for a new challenge, we want to hear from you. Please submit your CV and cover letter detailing your relevant experience and why you believe you are a perfect fit for this role. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 20, 2024
Full time
Credit Hire Litigation Specialist - Newcastle Our client, a leading legal firm in the industry, is seeking a skilled and experienced Credit Hire Litigation Specialist to join their team. This is a fantastic opportunity for someone with a strong background in litigation and a passion for delivering exceptional client service. The Role: As a Credit Hire Litigation Specialist, you will be responsible for handling and managing a portfolio of credit hire claims from start to finish. You will play a key role in providing legal advice and representation to clients involved in credit hire disputes. Your primary responsibilities will include: Investigating and assessing the viability of credit hire claims Gathering and analysing evidence to support your client's case Negotiating settlements and representing clients in court when necessary Communicating with clients, insurance companies, and other relevant parties Keeping up-to-date with changes in legislation and case law related to credit hire Working closely with other members of the litigation team to share knowledge and best practises Skills and Experience: To excel in this role, you should possess the following skills and experience: Extensive experience in litigation, ideally within the credit hire sector In-depth knowledge of credit hire practises and regulations Strong analytical and problem-solving skills Excellent communication and negotiation abilities Proven track record of successfully handling credit hire claims Ability to work effectively in a fast-paced and deadline-driven environment attention to detail and a strong client focus Working Pattern: This is a full-time position, which means you will be expected to work 40 hours per week. However, our client values work-life balance and offers flexible working arrangements to their employees when possible. Join our Client's Team: This is an exceptional opportunity to join a highly reputable legal firm and be part of their dedicated litigation team. Our client prides themselves on their inclusive and supportive working environment, where every team member's contribution is valued and recognised. If you are a skilled and experienced Credit Hire Litigation Specialist looking for a new challenge, we want to hear from you. Please submit your CV and cover letter detailing your relevant experience and why you believe you are a perfect fit for this role. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an efficient Administrator seeking a new position working within Term time? Do you have a positive personality to provide support to parents and students? Would you like to receive exceptional benefits with lots of opportunities to develop your career? If so, we have a brilliant new Permanent opportunity for you. This role is working within the Education sector where you'll be providing support to the Vice Principal. Please find all the details below: Job Title : Attendance Officer Location: Folkestone, Kent Salary: 20,997 - 22,538 pro rata Working weeks: Terms time - 38 weeks+2 weeks = 40 weeks in total Hours: Monday - Friday, 8:30am - 4:30pm, flexibility is needed to accommodate occasional meetings Benefits: 25 days Annual leave Fully funded access to Benenden Healthcare Outstanding professional development Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Electric car scheme Cycle to work scheme Innovation Awards that encourage staff to put forward innovative ideas to make a difference to children's experiences Trust Vision and Values awards to recognise staff contribution Free parking on all our sites with access to E chargers As an Attendance Officer your responsibilities would be to: Ensure the School is a place where children thrive and knowledge matters by upholding and modelling The Schools values in all aspects of the role Provide a specialist service to help the school raise achievement by improving school attendance and punctuality and to meet the attendance targets Promote positive attitudes towards education, ensuring that parents are made fully aware of their statutory responsibilities, particularly where there is persistent absence Ensure that the School attendance strategy is followed and positively promoted within the school and to all relevant stakeholders Promote a community of learners with purpose and passion while modelling the Schools values in all aspects of the role You'll be the perfect match for this position if you have: A positive personality with a genuine passion to support students Excellent Administrative experience Experience within Further Education would be a distinct advantage Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this organisation. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 20, 2024
Full time
Are you an efficient Administrator seeking a new position working within Term time? Do you have a positive personality to provide support to parents and students? Would you like to receive exceptional benefits with lots of opportunities to develop your career? If so, we have a brilliant new Permanent opportunity for you. This role is working within the Education sector where you'll be providing support to the Vice Principal. Please find all the details below: Job Title : Attendance Officer Location: Folkestone, Kent Salary: 20,997 - 22,538 pro rata Working weeks: Terms time - 38 weeks+2 weeks = 40 weeks in total Hours: Monday - Friday, 8:30am - 4:30pm, flexibility is needed to accommodate occasional meetings Benefits: 25 days Annual leave Fully funded access to Benenden Healthcare Outstanding professional development Regular wellbeing and social activities Counselling and mental wellbeing support Access to Mental Health First Aiders Electric car scheme Cycle to work scheme Innovation Awards that encourage staff to put forward innovative ideas to make a difference to children's experiences Trust Vision and Values awards to recognise staff contribution Free parking on all our sites with access to E chargers As an Attendance Officer your responsibilities would be to: Ensure the School is a place where children thrive and knowledge matters by upholding and modelling The Schools values in all aspects of the role Provide a specialist service to help the school raise achievement by improving school attendance and punctuality and to meet the attendance targets Promote positive attitudes towards education, ensuring that parents are made fully aware of their statutory responsibilities, particularly where there is persistent absence Ensure that the School attendance strategy is followed and positively promoted within the school and to all relevant stakeholders Promote a community of learners with purpose and passion while modelling the Schools values in all aspects of the role You'll be the perfect match for this position if you have: A positive personality with a genuine passion to support students Excellent Administrative experience Experience within Further Education would be a distinct advantage Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this organisation. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Fundraising Administrator Key Responsibilities Phone Outreach: Reach out to our existing supporters and new contacts to share our mission, discuss our initiatives, and request financial contributions. Your friendly demeanour and excellent communication skills will be essential. Relationship Building: Cultivate strong relationships with donors, ensuring they feel valued and appreciated. You won't be selling; instead, you'll be connecting with empathy and authenticity. Database Management: Maintain accurate records of interactions, donations, and follow-up actions in our CRM system. Administrative Support: Assist the fundraising team with administrative tasks, including data entry, donor acknowledgements, and event coordination. Qualifications and Skills Comfortable Communicator: You enjoy talking to people and can convey your charity's mission effectively. Empathetic Listener: You understand the importance of active listening and can build rapport with diverse individuals. Organised and Detail-Oriented: Managing donor information and tracking interactions will be second nature to you. Team Player: You thrive in a collaborative environment and contribute positively to team dynamics. Previous Experience: While sales experience is not required, familiarity with phone-based communication is advantageous. What We Offer A supportive and inclusive work environment. Working from home initiative. Opportunities for professional growth and development. The chance to be part of a passionate team has a real impact. Paying 12- 12.50 per hour. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 20, 2024
Seasonal
Fundraising Administrator Key Responsibilities Phone Outreach: Reach out to our existing supporters and new contacts to share our mission, discuss our initiatives, and request financial contributions. Your friendly demeanour and excellent communication skills will be essential. Relationship Building: Cultivate strong relationships with donors, ensuring they feel valued and appreciated. You won't be selling; instead, you'll be connecting with empathy and authenticity. Database Management: Maintain accurate records of interactions, donations, and follow-up actions in our CRM system. Administrative Support: Assist the fundraising team with administrative tasks, including data entry, donor acknowledgements, and event coordination. Qualifications and Skills Comfortable Communicator: You enjoy talking to people and can convey your charity's mission effectively. Empathetic Listener: You understand the importance of active listening and can build rapport with diverse individuals. Organised and Detail-Oriented: Managing donor information and tracking interactions will be second nature to you. Team Player: You thrive in a collaborative environment and contribute positively to team dynamics. Previous Experience: While sales experience is not required, familiarity with phone-based communication is advantageous. What We Offer A supportive and inclusive work environment. Working from home initiative. Opportunities for professional growth and development. The chance to be part of a passionate team has a real impact. Paying 12- 12.50 per hour. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ernest Gordon Recruitment Limited
Leeds, Yorkshire
Corporate Tax Manager - Consultancy (Progression) Remote - A few days in Leeds per month 55,000 to 65,000 + Remote + 25 Holiday + Pension + Private Healthcare + Training + Company Benefits Are you a driven Tax Manager wanting to work in a specialist tax consultancy achieving double digit growth year after year through organic client development, with a realistic route to partner? Do you want to work for a business that recognizes and rewards top performance and is agile in its approach to development and promotion of its team members? Do you want to take control of your career path and as you grow to director and partner, have the opportunity to build your own portfolio of business, contribute to the growth of the team, while working in the ever changing corporate tax advisory environment? Are you looking to develop your technical knowledge and provide support to your clients on complex tax issues, while dealing with a large mixture of clients from private equity businesses to large listed international businesses? On offer is the opportunity to join a dynamic, growing organically, specialist tax consultancy with the ability to be remote based, with travel to the Leeds office a few times per month, being responsible for a strong tax team and the delivery of the work to your clients? The business has excellent benefits, has been growing at double digits per annum for the last few years, has paid bonuses to staff every year, provide quality work to their clients, are honest, hardworking and friendly business, where working as a team is critical to their success. The Role: Corporate Tax Accounting - Returns and computations. Corporate Tax Compliance Due Diligence Tax Advisory The Person: CTA, ATT, ACCA or ACA Qualified Corporate Tax Compliance Corporate Tax Accounting Advisory or senior stakeholder management Key words : Tax, Corporate Tax, Practice, Industry, ATT, CTA, ACCA, ACA Qualified Reference Number : BBBH13114 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 20, 2024
Full time
Corporate Tax Manager - Consultancy (Progression) Remote - A few days in Leeds per month 55,000 to 65,000 + Remote + 25 Holiday + Pension + Private Healthcare + Training + Company Benefits Are you a driven Tax Manager wanting to work in a specialist tax consultancy achieving double digit growth year after year through organic client development, with a realistic route to partner? Do you want to work for a business that recognizes and rewards top performance and is agile in its approach to development and promotion of its team members? Do you want to take control of your career path and as you grow to director and partner, have the opportunity to build your own portfolio of business, contribute to the growth of the team, while working in the ever changing corporate tax advisory environment? Are you looking to develop your technical knowledge and provide support to your clients on complex tax issues, while dealing with a large mixture of clients from private equity businesses to large listed international businesses? On offer is the opportunity to join a dynamic, growing organically, specialist tax consultancy with the ability to be remote based, with travel to the Leeds office a few times per month, being responsible for a strong tax team and the delivery of the work to your clients? The business has excellent benefits, has been growing at double digits per annum for the last few years, has paid bonuses to staff every year, provide quality work to their clients, are honest, hardworking and friendly business, where working as a team is critical to their success. The Role: Corporate Tax Accounting - Returns and computations. Corporate Tax Compliance Due Diligence Tax Advisory The Person: CTA, ATT, ACCA or ACA Qualified Corporate Tax Compliance Corporate Tax Accounting Advisory or senior stakeholder management Key words : Tax, Corporate Tax, Practice, Industry, ATT, CTA, ACCA, ACA Qualified Reference Number : BBBH13114 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Lincolnshire County Council
Grantham, Lincolnshire
Qualified Nurse or Social Worker - Learning Disability Team We are delighted to offer this recruitment opportunity for either a Qualified Nurse or Social worker (known internally as a Qualified Practitioner) within the Grantham, Bourne and Stamford Learning disability team. The Qualified Practitioner role is both an exciting and challenging role. For those that love fast paced and 'make a difference' work, this is the role for you. You will need to hold either a Social Work or Nurse qualification and be registered with Social Work England/Nursing and Midwifery Council. About the Role You will have an allocated case load which includes complex cases, carrying out strength based Adult Needs Assessments and Reviews. We focus on what the person 'can do' rather than what they 'cannot do'. We work with service users and their families to maximise independence; assessing and managing risks and taking into consideration any informal support provided. Working in accordance with the Care Act 2014, we are creative to ensure needs are met. For example, support in the community, voluntary services, or use of equipment such as Telecare. We must ensure the public purse is managed wisely. The team have a Section 75 agreement with Health, which requires the Practitioner to take the lead for completing Continuing Health Care checklists and Decision support tools, this securing funding for service users who have primary health needs. Level 2 Qualified Practitioners must provide effective, reflective and meaningful supervision. You will be instrumental in inducting new staff and undertaking Quality Practice audits to ensure standards are being met. Travel to appointments to meet the needs of the service is required, this could include out of county travel and will need you to be able to travel effectively and within a timely manner. About the team The Learning Disability team take great pride in doing their job well and are passionate about providing the best service they can for the people who access our specialist service. Our dedicated team consists of Lead Practitioner, Qualified Nurse, Social workers, and Community Care Officers. Our Practitioners possess a wealth of knowledge and skills, they are supportive and nurturing, with each member bringing their own skills/qualities and uniqueness to the team. About you We are proud of our teams and the service we provide; it is important that we recruit the right person. The candidate will need the following skills/qualities. A 'can do' approach to their work and the tasks presented to them, you must be motivated, enthusiastic and take pride in the work you deliver. Able to make people feel at ease in your company. We work in people's homes; it is essential we treat people with respect and dignity. Excellent communication skills, listening skills are essential, we need to 'hear' what we are told and know when to demonstrate professional curiosity. Comprehensive knowledge and understanding of the Care Act 2014. Safeguarding knowledge must be up to date, and you should be fully familiar with your responsibilities. Problem solving, creative thinking. Function well in high pressure/emergency situations Supportive, colleagues should feel they can come to you for support. Produce well written reports. Although LD experience would be advantageous it is not essential. About our offer. We celebrate our Teams achievements and share our experiences. It is important that Practitioners feel appreciated and supported - our staff are our most valued asset. We provide 1-1 meetings and weekly team meetings. Along with a competitive salary we offer. A Contributory pension Comprehensive benefits package Career progression opportunities including Practice Educator/AMP and management training where appropriate A generous annual leave entitlement Professional fees paid by the Local authority If you would like an open and informal discussion regards this role then please contact; Charmaine Simon at PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council. Interviews will be held 22nd May 2024. A Smarter Working Employer We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed. Please be advised that this position may be subject to a criminal record check. All candidates are advised to read the attached job information pack prior to making an application. On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Apr 20, 2024
Full time
Qualified Nurse or Social Worker - Learning Disability Team We are delighted to offer this recruitment opportunity for either a Qualified Nurse or Social worker (known internally as a Qualified Practitioner) within the Grantham, Bourne and Stamford Learning disability team. The Qualified Practitioner role is both an exciting and challenging role. For those that love fast paced and 'make a difference' work, this is the role for you. You will need to hold either a Social Work or Nurse qualification and be registered with Social Work England/Nursing and Midwifery Council. About the Role You will have an allocated case load which includes complex cases, carrying out strength based Adult Needs Assessments and Reviews. We focus on what the person 'can do' rather than what they 'cannot do'. We work with service users and their families to maximise independence; assessing and managing risks and taking into consideration any informal support provided. Working in accordance with the Care Act 2014, we are creative to ensure needs are met. For example, support in the community, voluntary services, or use of equipment such as Telecare. We must ensure the public purse is managed wisely. The team have a Section 75 agreement with Health, which requires the Practitioner to take the lead for completing Continuing Health Care checklists and Decision support tools, this securing funding for service users who have primary health needs. Level 2 Qualified Practitioners must provide effective, reflective and meaningful supervision. You will be instrumental in inducting new staff and undertaking Quality Practice audits to ensure standards are being met. Travel to appointments to meet the needs of the service is required, this could include out of county travel and will need you to be able to travel effectively and within a timely manner. About the team The Learning Disability team take great pride in doing their job well and are passionate about providing the best service they can for the people who access our specialist service. Our dedicated team consists of Lead Practitioner, Qualified Nurse, Social workers, and Community Care Officers. Our Practitioners possess a wealth of knowledge and skills, they are supportive and nurturing, with each member bringing their own skills/qualities and uniqueness to the team. About you We are proud of our teams and the service we provide; it is important that we recruit the right person. The candidate will need the following skills/qualities. A 'can do' approach to their work and the tasks presented to them, you must be motivated, enthusiastic and take pride in the work you deliver. Able to make people feel at ease in your company. We work in people's homes; it is essential we treat people with respect and dignity. Excellent communication skills, listening skills are essential, we need to 'hear' what we are told and know when to demonstrate professional curiosity. Comprehensive knowledge and understanding of the Care Act 2014. Safeguarding knowledge must be up to date, and you should be fully familiar with your responsibilities. Problem solving, creative thinking. Function well in high pressure/emergency situations Supportive, colleagues should feel they can come to you for support. Produce well written reports. Although LD experience would be advantageous it is not essential. About our offer. We celebrate our Teams achievements and share our experiences. It is important that Practitioners feel appreciated and supported - our staff are our most valued asset. We provide 1-1 meetings and weekly team meetings. Along with a competitive salary we offer. A Contributory pension Comprehensive benefits package Career progression opportunities including Practice Educator/AMP and management training where appropriate A generous annual leave entitlement Professional fees paid by the Local authority If you would like an open and informal discussion regards this role then please contact; Charmaine Simon at PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council. Interviews will be held 22nd May 2024. A Smarter Working Employer We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed. Please be advised that this position may be subject to a criminal record check. All candidates are advised to read the attached job information pack prior to making an application. On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Community Care Officer Level One - Learning Disability Team Lincolnshire County Council's Adult Social Care - Learning Disability team in Louth is delighted to offer for recruitment a part time post - 22.5 hours per week, permanent position for a Community Care Officer - Level one. This is an excellent opportunity to start/further your career in social care and gain invaluable experience within a highly professional social care team. About the Role The role requires you to carry out strengths based Adult Needs Assessments and Reviews; we focus on what the person 'can do' rather that what they 'cannot do'. We work with the service user and their families to maximise independence; assessing and managing identified risks and taking into consideration any informal support being provided. You will determine eligibility for funded services in accordance with the Care Act 2014, and where needed, arrange cost effective packages of support. You will need to think creatively to determine ways in which any unmet assessed support needs can be met such as, support in the community, voluntary services, or the use of equipment such as Telecare. You will work in partnership with agencies and stakeholders across your allocated case load which you will manage with support where required. The post has an allocated work base; travel to appointments to meet the needs of the service is required, this could include out of county travel. You will need to be able to travel effectively and within reasonable timescales. Work mileage claims are paid for travel to and from appointments. About the team The team consist of Locality Leads, Lead Practitioners, Qualified Nurses, Social workers, Practice Educators, Unqualified Practitioners and Community Care Officers levels one and two. Our Practitioners possess a wealth of knowledge and skills, they are supportive and nurturing with each member bringing their own skills/qualities and uniqueness to the team. The base for the position will be Keily House, Gresley Road, Louth LN11 8FG About you We are proud of our teams and the service we provide; it is important that we recruit the right person. The candidate will need the following skills/qualities; Positive approach to their work, we can teach you the role, but you must be motivated, enthusiastic and take pride in the work you deliver. Approachable and able to make people feel at ease. We work in people's homes; it is essential we treat people with respect and dignity. Good communication skills - written and verbal. Good listening skills are essential, we need to 'hear' what we are being told and know when to demonstrate professional curiosity. It would be advantageous to have prior knowledge of the Care Act 2014, in depth training will be provided. Manage your time effectively Demonstrate good problem-solving skills and creative thinking. About our offer It is important that Practitioners feel appreciated and supported - our staff are our most valued asset. We provide planned 1-1 meetings, informal 1-1 meetings, monthly team meetings and a buddy support system where needed. A generous pension scheme Mandatory and specialist training Staff Wellbeing initiatives Career progression opportunities Generous annual leave entitlement with the option to buy more Comprehensive benefits package Further details can be found in our rewards and benefits brochure. If you would like an open and informal discussion regards this role, then please contact; Matt Nicholson via email PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council. PLEASE NOTE: This is an application form submission processes, as such CVs will not be considered. Applications Close on 08/05/2024 and interviews will be held W/C 20/05/2024 A Smarter Working Employer We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed. Please be advised that this position may be subject to a criminal record check. All candidates are advised to read the attached job information pack prior to making an application. On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Apr 20, 2024
Full time
Community Care Officer Level One - Learning Disability Team Lincolnshire County Council's Adult Social Care - Learning Disability team in Louth is delighted to offer for recruitment a part time post - 22.5 hours per week, permanent position for a Community Care Officer - Level one. This is an excellent opportunity to start/further your career in social care and gain invaluable experience within a highly professional social care team. About the Role The role requires you to carry out strengths based Adult Needs Assessments and Reviews; we focus on what the person 'can do' rather that what they 'cannot do'. We work with the service user and their families to maximise independence; assessing and managing identified risks and taking into consideration any informal support being provided. You will determine eligibility for funded services in accordance with the Care Act 2014, and where needed, arrange cost effective packages of support. You will need to think creatively to determine ways in which any unmet assessed support needs can be met such as, support in the community, voluntary services, or the use of equipment such as Telecare. You will work in partnership with agencies and stakeholders across your allocated case load which you will manage with support where required. The post has an allocated work base; travel to appointments to meet the needs of the service is required, this could include out of county travel. You will need to be able to travel effectively and within reasonable timescales. Work mileage claims are paid for travel to and from appointments. About the team The team consist of Locality Leads, Lead Practitioners, Qualified Nurses, Social workers, Practice Educators, Unqualified Practitioners and Community Care Officers levels one and two. Our Practitioners possess a wealth of knowledge and skills, they are supportive and nurturing with each member bringing their own skills/qualities and uniqueness to the team. The base for the position will be Keily House, Gresley Road, Louth LN11 8FG About you We are proud of our teams and the service we provide; it is important that we recruit the right person. The candidate will need the following skills/qualities; Positive approach to their work, we can teach you the role, but you must be motivated, enthusiastic and take pride in the work you deliver. Approachable and able to make people feel at ease. We work in people's homes; it is essential we treat people with respect and dignity. Good communication skills - written and verbal. Good listening skills are essential, we need to 'hear' what we are being told and know when to demonstrate professional curiosity. It would be advantageous to have prior knowledge of the Care Act 2014, in depth training will be provided. Manage your time effectively Demonstrate good problem-solving skills and creative thinking. About our offer It is important that Practitioners feel appreciated and supported - our staff are our most valued asset. We provide planned 1-1 meetings, informal 1-1 meetings, monthly team meetings and a buddy support system where needed. A generous pension scheme Mandatory and specialist training Staff Wellbeing initiatives Career progression opportunities Generous annual leave entitlement with the option to buy more Comprehensive benefits package Further details can be found in our rewards and benefits brochure. If you would like an open and informal discussion regards this role, then please contact; Matt Nicholson via email PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council. PLEASE NOTE: This is an application form submission processes, as such CVs will not be considered. Applications Close on 08/05/2024 and interviews will be held W/C 20/05/2024 A Smarter Working Employer We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed. Please be advised that this position may be subject to a criminal record check. All candidates are advised to read the attached job information pack prior to making an application. On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Fluency Duty In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Your new company A fun, well-established marketing agency with a dynamic, start-up energy! Your new roleYou'll have an admin background, and will quickly begin to manage and own key processes in the business to support the Client Services team in delivering various campaigns and projects. You'll be integral in the overall delivery process - being the gatekeeper to getting the green light for many projects. Managing the review/approval process for our client's projects using their internal platform Owning asset trackers and keeping them meticulously up to date at all times Being the guru of the review/approval process and taking ownership Taking ongoing internal training courses, staying up to date in all areas and applying knowledge to your daily tasks Uploading assets to our clients' asset portals ensuring they follow the set naming conventions and structures and advising on ways to optimise the portals for our clients To help support in other areas of the business (admin based) What you'll need to succeed A minimum of 1 year admin experience Previous experience working in an agency environment would be helpful but not necessary. Excellent organisational and time management skills Excellent project management skills - you will work on multiple projects/assets at once A strong attention to detail The ability to be meticulous and thorough Above all, we're looking for a positive, can-do attitude. What you'll get in return 21 days holiday, rising to 25 after 2 years service Discretionary bonus - quarterly awarded on merit based on profit and performance 4 x agency days holiday (24th December) Discretionary day off for Christmas Eve (or the nearest day) office is closed between Christmas and NY and the days in between are given as a bonus of employment. Vitality health insurance Workplace pension scheme via Nest Free snacks and breakfast when in the office Stocked beer / gin /wine fridge Autonomy to bring your own creativity and style to the mix Flex day - WFH Wednesday Bike to work scheme Office dogs What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 20, 2024
Full time
Your new company A fun, well-established marketing agency with a dynamic, start-up energy! Your new roleYou'll have an admin background, and will quickly begin to manage and own key processes in the business to support the Client Services team in delivering various campaigns and projects. You'll be integral in the overall delivery process - being the gatekeeper to getting the green light for many projects. Managing the review/approval process for our client's projects using their internal platform Owning asset trackers and keeping them meticulously up to date at all times Being the guru of the review/approval process and taking ownership Taking ongoing internal training courses, staying up to date in all areas and applying knowledge to your daily tasks Uploading assets to our clients' asset portals ensuring they follow the set naming conventions and structures and advising on ways to optimise the portals for our clients To help support in other areas of the business (admin based) What you'll need to succeed A minimum of 1 year admin experience Previous experience working in an agency environment would be helpful but not necessary. Excellent organisational and time management skills Excellent project management skills - you will work on multiple projects/assets at once A strong attention to detail The ability to be meticulous and thorough Above all, we're looking for a positive, can-do attitude. What you'll get in return 21 days holiday, rising to 25 after 2 years service Discretionary bonus - quarterly awarded on merit based on profit and performance 4 x agency days holiday (24th December) Discretionary day off for Christmas Eve (or the nearest day) office is closed between Christmas and NY and the days in between are given as a bonus of employment. Vitality health insurance Workplace pension scheme via Nest Free snacks and breakfast when in the office Stocked beer / gin /wine fridge Autonomy to bring your own creativity and style to the mix Flex day - WFH Wednesday Bike to work scheme Office dogs What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The purpose of this post is to lead the Security Risk Team to ensure that cyber & physical risks facing the business are assessed and data is available to inform business-level and Exec decision-making. The scope includes (but is not limited to), Operational Technology (OT) and associated IT environments comprising of Control centres Optel Network & Services Critical data centres Substations. The focus being on critical systems that support the operation of the essential service to deliver electricity transmission across England and Wales and that form the scope of NIS Critical Systems. Responsible for setting the strategy and leading the formation of a consistent cyber risk management framework. The framework will ensure risks are understood by stakeholders, are documented, assessed and appropriate risk mitigation strategies are in place. The role will lead the engagement on the Cyber Risk Framework with senior leadership, group security and external bodies including Ofgem, DESNZ and NCSC. You will lead a team of specialists, collaborate with cross-functional teams, and implement risk management strategies tailored to the unique cyber challenges. Key stakeholders will include: Control & Cyber Strategy NIS system leads. ET Asset Operations (AO) Global Strategic Risk group who provides a risk framework for high level risks This role will: Ensure a regular cadence for OT Cyber risk capture, appraisal, and assessment for NIS critical systems. Ensure there is consistent document and justification of NIST CSF controls process maturity and coverage of these systems. Ensure Improvement plans are underpinned by comprehensive risk registers that quantify gaps in our controls that support our NIS critical environment. Take a lead in ensuring our regulatory submissions have strong risk-based justifications in order to ensure our Improvement plans financed. Key Accountabilities include: Defining the OT Cyber Risk Framework Driving a consistent approach to the capturing, recording and management of OT Cyber Security risks across the business Take a lead in OT Cyber Risk Management Governance Forums Collaborate with Group security to ensure OT Risk Framework aligns to and support group strategic risk assessments. Leading the business to deliver frequent risk assessments for approval by supported business functions and the Control & Cyber Strategy Manager, ensuring registers are maintained/amended as required. Leading and managing a team of Operational Technology Cyber risk specialists who will conduct risk assessments of NIS Critical systems. Ensuring risk assessments are resourced appropriately. Leads the development of risk assessment processes for ET NIS critical system level risks. Ensuring risk assessments are completed according to agreed processes and the timescales demanded by the risk assessment programme and supporting group security's strategic risk assessment processes. Directly supporting selected risk assessments as required. Ensuring data resulting from risk assessments is shared with the Control & Cyber Strategy team, Cyber risk governance forums and senior managers as required in accordance with agreed processes. Work closely with leadership to report on risk posture, metrics, mitigation strategies and investment priorities. Experience Demonstrable experience utilising risk assessment methodologies (e.g., NIST 800-30, ISO27005, IEC 62443, FAIR). Demonstrable experience working with industry best practices and security control frameworks (e.g., NIST , ISO 27001, IEC 62443, NIST CSF, NCSC CAF). Demonstrable experience implementing security risk management frameworks (e.g., NIST 800-39, 800-37) Ability to communicate complex messages both orally & in writing using quantitative & qualitative measures to senior leaders across the business. Confidence to challenge, take ownership of complex challenges, lead risk assessments, agree and build future improvement plans. Moderate understanding of ICS/SCADA (e.g., IEC 62443 framework). Understanding of UK Network & Information Systems (NIS) Regulations desirable. Communicating complex messages both orally & in writing using quantitative & qualitative measures. Experience with MITRE ATT&CK desirable Able to operate as a highly independent motivated worker and as part of a strong team with a collaborative approach, delivering high-quality outputs. Previous experience of risk management within an Operational Technology environment
Apr 20, 2024
Full time
The purpose of this post is to lead the Security Risk Team to ensure that cyber & physical risks facing the business are assessed and data is available to inform business-level and Exec decision-making. The scope includes (but is not limited to), Operational Technology (OT) and associated IT environments comprising of Control centres Optel Network & Services Critical data centres Substations. The focus being on critical systems that support the operation of the essential service to deliver electricity transmission across England and Wales and that form the scope of NIS Critical Systems. Responsible for setting the strategy and leading the formation of a consistent cyber risk management framework. The framework will ensure risks are understood by stakeholders, are documented, assessed and appropriate risk mitigation strategies are in place. The role will lead the engagement on the Cyber Risk Framework with senior leadership, group security and external bodies including Ofgem, DESNZ and NCSC. You will lead a team of specialists, collaborate with cross-functional teams, and implement risk management strategies tailored to the unique cyber challenges. Key stakeholders will include: Control & Cyber Strategy NIS system leads. ET Asset Operations (AO) Global Strategic Risk group who provides a risk framework for high level risks This role will: Ensure a regular cadence for OT Cyber risk capture, appraisal, and assessment for NIS critical systems. Ensure there is consistent document and justification of NIST CSF controls process maturity and coverage of these systems. Ensure Improvement plans are underpinned by comprehensive risk registers that quantify gaps in our controls that support our NIS critical environment. Take a lead in ensuring our regulatory submissions have strong risk-based justifications in order to ensure our Improvement plans financed. Key Accountabilities include: Defining the OT Cyber Risk Framework Driving a consistent approach to the capturing, recording and management of OT Cyber Security risks across the business Take a lead in OT Cyber Risk Management Governance Forums Collaborate with Group security to ensure OT Risk Framework aligns to and support group strategic risk assessments. Leading the business to deliver frequent risk assessments for approval by supported business functions and the Control & Cyber Strategy Manager, ensuring registers are maintained/amended as required. Leading and managing a team of Operational Technology Cyber risk specialists who will conduct risk assessments of NIS Critical systems. Ensuring risk assessments are resourced appropriately. Leads the development of risk assessment processes for ET NIS critical system level risks. Ensuring risk assessments are completed according to agreed processes and the timescales demanded by the risk assessment programme and supporting group security's strategic risk assessment processes. Directly supporting selected risk assessments as required. Ensuring data resulting from risk assessments is shared with the Control & Cyber Strategy team, Cyber risk governance forums and senior managers as required in accordance with agreed processes. Work closely with leadership to report on risk posture, metrics, mitigation strategies and investment priorities. Experience Demonstrable experience utilising risk assessment methodologies (e.g., NIST 800-30, ISO27005, IEC 62443, FAIR). Demonstrable experience working with industry best practices and security control frameworks (e.g., NIST , ISO 27001, IEC 62443, NIST CSF, NCSC CAF). Demonstrable experience implementing security risk management frameworks (e.g., NIST 800-39, 800-37) Ability to communicate complex messages both orally & in writing using quantitative & qualitative measures to senior leaders across the business. Confidence to challenge, take ownership of complex challenges, lead risk assessments, agree and build future improvement plans. Moderate understanding of ICS/SCADA (e.g., IEC 62443 framework). Understanding of UK Network & Information Systems (NIS) Regulations desirable. Communicating complex messages both orally & in writing using quantitative & qualitative measures. Experience with MITRE ATT&CK desirable Able to operate as a highly independent motivated worker and as part of a strong team with a collaborative approach, delivering high-quality outputs. Previous experience of risk management within an Operational Technology environment
Your new company Your new company is a civil engineering company who, due to company growth, have a new role within their Plant and Transport department for a Plant Administrator. Your new role Your new role as a Plant Administrator is to support the successful delivery of an efficient and cost-effective plant, equipment and vehicle administration system, ensuring the equipment operated complies with legislation and specific requirements and compliance is adhered to by both staff and subcontractors. This role will involve logging and accurately tracking records of plant and specialised equipment whilst ensuring Health and Safety policies are relevant and kept up-to-date. Other duties include organising and producing relevant paperwork and documentation, attending site visits when necessary to undertake duties and supporting various What you'll need to succeed Experience within administration (2+ years) is required for this role and previous exposure/ experience within Construction or Civil Engineering is very desirable. You must have a valid UK driving licence and the right to work in the UK. What you'll get in return Our client is very keen on the progression and development of their staff. Working for this organisation will provide you with a variety of opportunities and internal company progression also. A competitive salary of up to 25,000 DOE, on-site parking, company pension and a strong company culture are other additional benefits that come with this role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 20, 2024
Full time
Your new company Your new company is a civil engineering company who, due to company growth, have a new role within their Plant and Transport department for a Plant Administrator. Your new role Your new role as a Plant Administrator is to support the successful delivery of an efficient and cost-effective plant, equipment and vehicle administration system, ensuring the equipment operated complies with legislation and specific requirements and compliance is adhered to by both staff and subcontractors. This role will involve logging and accurately tracking records of plant and specialised equipment whilst ensuring Health and Safety policies are relevant and kept up-to-date. Other duties include organising and producing relevant paperwork and documentation, attending site visits when necessary to undertake duties and supporting various What you'll need to succeed Experience within administration (2+ years) is required for this role and previous exposure/ experience within Construction or Civil Engineering is very desirable. You must have a valid UK driving licence and the right to work in the UK. What you'll get in return Our client is very keen on the progression and development of their staff. Working for this organisation will provide you with a variety of opportunities and internal company progression also. A competitive salary of up to 25,000 DOE, on-site parking, company pension and a strong company culture are other additional benefits that come with this role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Administrator Base Location: Albourne, Sussex with a hybrid approach to working Salary: 20,802 Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & Medical Cash Plan About Us Set up in 1987 by a small but passionate group of foster parents, we became the UK's first independent foster care agency. That gives us the benefit of over 30 years' of fostering experience and we're still going strong! The founder members recognised that looked after children - especially those who'd had very difficult starts in life - needed specialist support. So right from the beginning they put the child at the centre of their thinking and surrounded them with an integrated range of support services. In fact, that's what ISP means: Integrated Service Programme. Over time, this circle of support has increased to include a whole range of professionals that children and foster parents can tap into, whenever they need to. This includes social workers, fostering advisors, teachers and therapists, who all work with our foster parents and the children they look after, helping them understand and manage even the most challenging situations. This is what's known as a 'therapeutic approach' to fostering and it's something that we pioneered. ISP is currently seeking an experienced Administrator to work alongside an established team specialising in the recruitment and review of foster parents. The successful candidate will need to learn the various roles within the team so they can support colleagues at times of increased workloads. Requirements Proficiency in Microsoft Office Suite Strong administration skills including excellent minute taking Excellent attention to detail Multitasking and time management skills, with the ability to prioritise tasks Excellent oral and written communications skills with the ability to communicate effectively at all levels and the ability to respond to difficult situations Excellent organisational skills with the ability to manage own workload independently Able to build on good working relationships with professionals from various disciplines Passionate, professional, with a "can-do" attitude at all times A good understanding of GDPR and the ability to be confidential and discreet about information and data Responsibilities Complete all pre Panel paper work including preparing Agendas and circulating information to the Panel Members Minute the Fostering Panels Complete all post panel paper including the circulation of the panel minutes and correspondence to the Foster Carers Provide administrative support to the Fostering Social Workers To undertake general office duties when required Administration and distribution of Form F Assessment Complete DBS checks on all existing and prospective carers, their family members and support network Obtaining references and medical checks for prospective Foster Carers Maintain Foster Carers records on our recording system CHARMS The successful candidate will be required to complete an enhanced DBS Check, cost of which will be met by ISP. ISP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment INDCOMHP
Apr 20, 2024
Full time
Administrator Base Location: Albourne, Sussex with a hybrid approach to working Salary: 20,802 Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & Medical Cash Plan About Us Set up in 1987 by a small but passionate group of foster parents, we became the UK's first independent foster care agency. That gives us the benefit of over 30 years' of fostering experience and we're still going strong! The founder members recognised that looked after children - especially those who'd had very difficult starts in life - needed specialist support. So right from the beginning they put the child at the centre of their thinking and surrounded them with an integrated range of support services. In fact, that's what ISP means: Integrated Service Programme. Over time, this circle of support has increased to include a whole range of professionals that children and foster parents can tap into, whenever they need to. This includes social workers, fostering advisors, teachers and therapists, who all work with our foster parents and the children they look after, helping them understand and manage even the most challenging situations. This is what's known as a 'therapeutic approach' to fostering and it's something that we pioneered. ISP is currently seeking an experienced Administrator to work alongside an established team specialising in the recruitment and review of foster parents. The successful candidate will need to learn the various roles within the team so they can support colleagues at times of increased workloads. Requirements Proficiency in Microsoft Office Suite Strong administration skills including excellent minute taking Excellent attention to detail Multitasking and time management skills, with the ability to prioritise tasks Excellent oral and written communications skills with the ability to communicate effectively at all levels and the ability to respond to difficult situations Excellent organisational skills with the ability to manage own workload independently Able to build on good working relationships with professionals from various disciplines Passionate, professional, with a "can-do" attitude at all times A good understanding of GDPR and the ability to be confidential and discreet about information and data Responsibilities Complete all pre Panel paper work including preparing Agendas and circulating information to the Panel Members Minute the Fostering Panels Complete all post panel paper including the circulation of the panel minutes and correspondence to the Foster Carers Provide administrative support to the Fostering Social Workers To undertake general office duties when required Administration and distribution of Form F Assessment Complete DBS checks on all existing and prospective carers, their family members and support network Obtaining references and medical checks for prospective Foster Carers Maintain Foster Carers records on our recording system CHARMS The successful candidate will be required to complete an enhanced DBS Check, cost of which will be met by ISP. ISP is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. ISP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment INDCOMHP
Your new company Hays are working with a well established and renowned business in Shrewsbury who are looking for a permanent Sales Administrator. This is a dynamic business in which there is room for growth. Your new role As a Sales Administrator your role will involve: Developing new revenue streams from new products and services, while optimising income from existing lines within existing customer base. Booking customers and prospect meetings for BDMs Preparing sales proposals & quotes using existing templates as required by the customer/prospects. Contributes to the lead generation process through telephone follow-up. Submit weekly KPI's and weekly review report to Line Manager. Ensure pipeline opportunities and tasks remain in date. Maintain a pipeline Achieving 50 outbound telephone conversations with customers each week. What you'll need to succeed In order to be considered for this role you will need: Minimum of 2 years proven experience in customer account management and business development. IT - Proficient with MS Office functionality - Word, Excel, Powerpoint etc. Knowledge of SAP-B1, Sales-I and Salesforce would be a bonus. Strong customer support skills with a proven track record in managing clients and winning orders. Self driven and self motivated desire to close the deal and get results. Well presented and excellent organizational skills. Gets on well with the customer, even if difficult conversations have to be had. Understands the basic principles of negotiation. Able to identify customer needs and creatively provide solutions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 20, 2024
Full time
Your new company Hays are working with a well established and renowned business in Shrewsbury who are looking for a permanent Sales Administrator. This is a dynamic business in which there is room for growth. Your new role As a Sales Administrator your role will involve: Developing new revenue streams from new products and services, while optimising income from existing lines within existing customer base. Booking customers and prospect meetings for BDMs Preparing sales proposals & quotes using existing templates as required by the customer/prospects. Contributes to the lead generation process through telephone follow-up. Submit weekly KPI's and weekly review report to Line Manager. Ensure pipeline opportunities and tasks remain in date. Maintain a pipeline Achieving 50 outbound telephone conversations with customers each week. What you'll need to succeed In order to be considered for this role you will need: Minimum of 2 years proven experience in customer account management and business development. IT - Proficient with MS Office functionality - Word, Excel, Powerpoint etc. Knowledge of SAP-B1, Sales-I and Salesforce would be a bonus. Strong customer support skills with a proven track record in managing clients and winning orders. Self driven and self motivated desire to close the deal and get results. Well presented and excellent organizational skills. Gets on well with the customer, even if difficult conversations have to be had. Understands the basic principles of negotiation. Able to identify customer needs and creatively provide solutions. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company This company is one of the world's leading advertising groups and is a constituent of the FTSE 100 index. Their work spans diverse areas, including media, advertising and PR. Your new role All administrative/planning/scheduling and logistical arrangements for the UK and overseas meetings of the Board and its committees Own the annual Board meeting calendar, including ownership of setting meeting dates, and confirming attendance of individuals Managing the collation/distribution of papers, setting deadlines for Board/Committee pack production, ensuring materials are distributed accordingly Review and process all Board related expenditures, including expenses Support the Group Company Secretary (and team) on meetings and diary management Support other administrative tasks as required, including supplier invoices What you'll need to succeed Previous experience working in an Executive Office and delivering excellent customer service to a C-Suite Organisational skills, deadline-driven, and able to remain focused, operating at a high standard in a fast-paced environment Attention to detail, ensuring a high standard of accuracy Excellent communicator and comfortable working independently, and building relationships with key stakeholders Considerable experience of managing highly confidential and sensitive information professionally Experience in using relevant software packages, i.e., Microsoft packages, Word, Excel, PowerPoint What you'll get in return Flexible working options are available. Excellent benefits package Fantastic working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 20, 2024
Full time
Your new company This company is one of the world's leading advertising groups and is a constituent of the FTSE 100 index. Their work spans diverse areas, including media, advertising and PR. Your new role All administrative/planning/scheduling and logistical arrangements for the UK and overseas meetings of the Board and its committees Own the annual Board meeting calendar, including ownership of setting meeting dates, and confirming attendance of individuals Managing the collation/distribution of papers, setting deadlines for Board/Committee pack production, ensuring materials are distributed accordingly Review and process all Board related expenditures, including expenses Support the Group Company Secretary (and team) on meetings and diary management Support other administrative tasks as required, including supplier invoices What you'll need to succeed Previous experience working in an Executive Office and delivering excellent customer service to a C-Suite Organisational skills, deadline-driven, and able to remain focused, operating at a high standard in a fast-paced environment Attention to detail, ensuring a high standard of accuracy Excellent communicator and comfortable working independently, and building relationships with key stakeholders Considerable experience of managing highly confidential and sensitive information professionally Experience in using relevant software packages, i.e., Microsoft packages, Word, Excel, PowerPoint What you'll get in return Flexible working options are available. Excellent benefits package Fantastic working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company Due to their rapid growth, A Wilderness Way are looking for multiple Senior Residential Support Workers to join their ever expanding team of expert care providers. Working in A Wilderness Way offers you the opportunity to truly make a difference to children's lives. Their focus for care and education is on stability and safety, health and wellbeing, relationships and preparing for independence and living in the wider world. Your new role You will lead a single child home, accompanied by a Residential Support Worker, providing support to children who may display challenging and disruptive behaviours, emotional and social difficulties. Under the leadership of the Assistant Manager, you will ensure that the care objectives, as defined by the Registered Manager, are delivered by you and the RSW's that report into you and your SRSW peer group. Children are usually with A Wilderness Way for a number of months, you will be part of a child's whole journey and see the direct impact of a wrap-around care team. You will actively encourage each child to engage with the ethos of A Wilderness Way, but by putting in mechanisms and plans that support the use of the outdoors, to inspire and motivate them. Young people at A Wilderness Way are encouraged to take an active part in decision-making and be involved as much as possible to the design and delivery of the service they receive. You will be a positive role model to young people and maintain high professional standards at all times, participate in achieving high standards of cleanliness, laundry and all appropriate household duties, as well as ensuring record keeping and administration responsibilities are met. At A Wilderness Way, Residential Support Workers work on a 2 on-4 off shift basis. You will start your first shift at 9am with a handover from the previous team, you will then accompany the child to activities and appointments as necessary throughout the day, providing them with a stable and structured routine. You will then stay in the residence overnight and continue to care for the child the following day, followed by a further sleep over. Your shift will finish after your second sleepover at around 9:30am and you will handover to the next team. You will then be off work for the following 4 days. All sleepovers are paid at 30 per night in addition to your annual salary. What you'll need to succeed A minimum of 12 months social care experience as a Support Worker with either Adults or Children. Previous experience in a Passion for helping children. Level 3 Diploma or equivalent in the Children's and Young People's Workforce. Willingness to complete compliance procedures. Full UK manual driving licence holder with access to your own vehicle. Experience in dealing with children who present with emotional or behavioural difficulties (desirable). What you'll get in return This is a fantastic opportunity to work with an organisation that has a really clear ethos and puts their values at the forefront of everything that they do. Alongside the job satisfaction of supporting children and young people, you will have the below additional benefits: Annual Leave: You will receive 33 days per annum; our holiday year runs from March to February. Additional leave: at 2 years and 5 years' service. Training Academy: An in-depth induction and welcome programme. Progression and development- support with extra qualifications by in-house assessors. Pension: Auto enrolment into Company pension. Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses, following feedback from our employees. Life Assurance: 2 times the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 20, 2024
Full time
Your new company Due to their rapid growth, A Wilderness Way are looking for multiple Senior Residential Support Workers to join their ever expanding team of expert care providers. Working in A Wilderness Way offers you the opportunity to truly make a difference to children's lives. Their focus for care and education is on stability and safety, health and wellbeing, relationships and preparing for independence and living in the wider world. Your new role You will lead a single child home, accompanied by a Residential Support Worker, providing support to children who may display challenging and disruptive behaviours, emotional and social difficulties. Under the leadership of the Assistant Manager, you will ensure that the care objectives, as defined by the Registered Manager, are delivered by you and the RSW's that report into you and your SRSW peer group. Children are usually with A Wilderness Way for a number of months, you will be part of a child's whole journey and see the direct impact of a wrap-around care team. You will actively encourage each child to engage with the ethos of A Wilderness Way, but by putting in mechanisms and plans that support the use of the outdoors, to inspire and motivate them. Young people at A Wilderness Way are encouraged to take an active part in decision-making and be involved as much as possible to the design and delivery of the service they receive. You will be a positive role model to young people and maintain high professional standards at all times, participate in achieving high standards of cleanliness, laundry and all appropriate household duties, as well as ensuring record keeping and administration responsibilities are met. At A Wilderness Way, Residential Support Workers work on a 2 on-4 off shift basis. You will start your first shift at 9am with a handover from the previous team, you will then accompany the child to activities and appointments as necessary throughout the day, providing them with a stable and structured routine. You will then stay in the residence overnight and continue to care for the child the following day, followed by a further sleep over. Your shift will finish after your second sleepover at around 9:30am and you will handover to the next team. You will then be off work for the following 4 days. All sleepovers are paid at 30 per night in addition to your annual salary. What you'll need to succeed A minimum of 12 months social care experience as a Support Worker with either Adults or Children. Previous experience in a Passion for helping children. Level 3 Diploma or equivalent in the Children's and Young People's Workforce. Willingness to complete compliance procedures. Full UK manual driving licence holder with access to your own vehicle. Experience in dealing with children who present with emotional or behavioural difficulties (desirable). What you'll get in return This is a fantastic opportunity to work with an organisation that has a really clear ethos and puts their values at the forefront of everything that they do. Alongside the job satisfaction of supporting children and young people, you will have the below additional benefits: Annual Leave: You will receive 33 days per annum; our holiday year runs from March to February. Additional leave: at 2 years and 5 years' service. Training Academy: An in-depth induction and welcome programme. Progression and development- support with extra qualifications by in-house assessors. Pension: Auto enrolment into Company pension. Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses, following feedback from our employees. Life Assurance: 2 times the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Do you have experience as a CRM Systems Support Specialist? Would you like a competitive salary that offers a bonus on top? Read on! Duties and responsibilities:- Handling and resolving general CRM and auxiliary systems support queries for the wider business. Forming a thorough understanding of existing system functionality including CRM Workflows, Functions and Schedules. Applying an understanding of the business processes when approaching development and support tasks. Handling and resolving general IT queries in the business related to our internal CRM system, Telephony and the Office 365 suite. Liaising with co-workers to assess and understand queries thoroughly before escalating to the Technical Manager. Ensuring the day-to-day CRM processes are being executed and followed by users. Reviewing existing functionality and business processes to identify areas of improvement. Reviewing data analytics through reporting software to identify false/missing data trends. Setting up new users onto a variety of systems, this includes: Creating and managing users and permissions in the CRM, Telephony Service, Office 365 and any other third party applications as required. The candidate should: Have excellent attention to detail. Be comfortable in a fast-paced environment. Be proactive in identifying the needs of the sales team and wider business. Be an excellent problem solver, able to investigate issues and form logical solutions. Have experience in supporting CRM systems (Zoho preferable but not essential). Have an in-depth knowledge and understanding of CRM Systems including CRM Structure, Automation Workflows and Customer Journeys (Zoho preferable but not essential). Have experience in providing technical support to a team. Have an ability to prioritise and manage their tasks efficiently. Have some demonstrable basic coding knowledge in HTML, CSS & JavaScript (to provide support on CRM functions). Renumeration / Benefits: Salary range - 30k - 32k dependant on experience. Discretionary generous annual bonus package - typically 5 - 15% of annual salary. 28 days holiday inc. bank holidays. Pension contribution. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Apr 20, 2024
Full time
Do you have experience as a CRM Systems Support Specialist? Would you like a competitive salary that offers a bonus on top? Read on! Duties and responsibilities:- Handling and resolving general CRM and auxiliary systems support queries for the wider business. Forming a thorough understanding of existing system functionality including CRM Workflows, Functions and Schedules. Applying an understanding of the business processes when approaching development and support tasks. Handling and resolving general IT queries in the business related to our internal CRM system, Telephony and the Office 365 suite. Liaising with co-workers to assess and understand queries thoroughly before escalating to the Technical Manager. Ensuring the day-to-day CRM processes are being executed and followed by users. Reviewing existing functionality and business processes to identify areas of improvement. Reviewing data analytics through reporting software to identify false/missing data trends. Setting up new users onto a variety of systems, this includes: Creating and managing users and permissions in the CRM, Telephony Service, Office 365 and any other third party applications as required. The candidate should: Have excellent attention to detail. Be comfortable in a fast-paced environment. Be proactive in identifying the needs of the sales team and wider business. Be an excellent problem solver, able to investigate issues and form logical solutions. Have experience in supporting CRM systems (Zoho preferable but not essential). Have an in-depth knowledge and understanding of CRM Systems including CRM Structure, Automation Workflows and Customer Journeys (Zoho preferable but not essential). Have experience in providing technical support to a team. Have an ability to prioritise and manage their tasks efficiently. Have some demonstrable basic coding knowledge in HTML, CSS & JavaScript (to provide support on CRM functions). Renumeration / Benefits: Salary range - 30k - 32k dependant on experience. Discretionary generous annual bonus package - typically 5 - 15% of annual salary. 28 days holiday inc. bank holidays. Pension contribution. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Immediate: Exclusive Temporary Data Administrator role Location: South West of Nottingham, Beeston / Chilwell - office based Benefits: £Excellent rate DOE and Car parking availableLength: 2 to 3 months Hours of work: 9 to 5pm, Monday to Friday Our client is working exclusively with Adecco, Nottingham for an immediate Temporary Migration Administrator person. Our client are leaders in their specialist market and are looking to support their new system to integrate fully. This position will require you to work with SAP and sense check the data that has been migrated over to the new system currently and amending accordingly. To apply for this post, you must have the following skills: Essential experience: Possess a strong attention to detail Great IT skills Team player Desirable experience: Previous SAP experience desirable Previous Data Migration experience desirable Our client will be looking to interview face to face asap, where you will be able to see the office and their stunning location. Our client would be looking to appoint immediately. Please apply via the website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 20, 2024
Full time
Immediate: Exclusive Temporary Data Administrator role Location: South West of Nottingham, Beeston / Chilwell - office based Benefits: £Excellent rate DOE and Car parking availableLength: 2 to 3 months Hours of work: 9 to 5pm, Monday to Friday Our client is working exclusively with Adecco, Nottingham for an immediate Temporary Migration Administrator person. Our client are leaders in their specialist market and are looking to support their new system to integrate fully. This position will require you to work with SAP and sense check the data that has been migrated over to the new system currently and amending accordingly. To apply for this post, you must have the following skills: Essential experience: Possess a strong attention to detail Great IT skills Team player Desirable experience: Previous SAP experience desirable Previous Data Migration experience desirable Our client will be looking to interview face to face asap, where you will be able to see the office and their stunning location. Our client would be looking to appoint immediately. Please apply via the website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Contract Coordinator Administrator Redruth, Cornwall Immediate Start About Us: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently looking for Contract Coordinators based in Redruth, Cornwall. Day to Day: To provide admin and customer service support to a repairs and maintenance contract across Cornwall. Requirements (Skills & Qualifications): Admin related qualification beneficial Previous admin experience essential Extensive experience of using Microsoft Office programs Excel and Word essential Data inputting experience would be beneficial Experience of raising invoices, PO number and allocating project rates Experience of using CRM Excellent communication skills and expeience of delaing with customers Office based role Please apply or contact Kirsty at Build Recruitment South West for further details. We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Apr 20, 2024
Full time
Contract Coordinator Administrator Redruth, Cornwall Immediate Start About Us: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently looking for Contract Coordinators based in Redruth, Cornwall. Day to Day: To provide admin and customer service support to a repairs and maintenance contract across Cornwall. Requirements (Skills & Qualifications): Admin related qualification beneficial Previous admin experience essential Extensive experience of using Microsoft Office programs Excel and Word essential Data inputting experience would be beneficial Experience of raising invoices, PO number and allocating project rates Experience of using CRM Excellent communication skills and expeience of delaing with customers Office based role Please apply or contact Kirsty at Build Recruitment South West for further details. We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity and join the largest independent Scania distributor in Europe. The role of the Service Advisor is to act as a single point of contact for the customer, providing relevant, accurate and timely information through each stage of the process, ensuring customer expectations are met and exceeded. Your Time at Work - Comply with company Safety, Health and Environmental (SHE) policies at all times. - Work in accordance with the Service Flow. - Handle telephone enquiries, answering the phone in a friendly and open manner using the company standard greeting. - Plan work by running ADP service due reports, checking customer data quality and arranging work with customer, capturing mileage via C200 or verbally. - Create job cards, checking for existing parts and service WIPs and campaigns, liaising with customer and follow through to completion. Load job into Customer Compliance System. - Agree with the customer and workshop who will pay for the work - Retail / Warranty / Contract. - Check account detail and level of credit left, obtain authorisation and obtain order numbers from customers. - Maximise service and parts profitability through the use of professional sales techniques. - Load workshop schedule to maximise workshop capacity utilisation. - If a courtesy car is to be provided, manage the booking, checking out and checking back in via ADP. - Ensure all MOTs are planned via ADP and communicated to customers and VOSA. - Meet and greet all customers on arrival in a professional and friendly manner. - Check vehicles in and out via Workshop Loading in ADP. - Obtain full description of product issues from customer, using open questions, to enable the workshop to quickly diagnose the cause. - Ensure customers' defect procedures are adhered to. - Maintain ADP workshop loading, keep customers informed of job progress at all times, liaising with the workshop; advise customers of any extra work required, supplying an estimate for any additional work, utilising Fixed Price Repairs where possible, and obtaining the customer's authorisation. - Assist in maintaining a daily flow of quality job cards to Coster for invoicing. - Check and issue sublet order numbers (ensure FPR used where applicable) to specialist / external agents and arrange / plan such works as required. - Explain invoice to customer if applicable at point of vehicle collection. - Explain and book any outstanding defects for next scheduled event. Follow up after the service / repair visit to check customer satisfaction as per the Service Flow. - Carry out any depot administration tasks as assigned by the General Manager. - Pass leads on to relevant departments for potential business. - Communication handover across shifts, work that is due to come in and anyone needing contacting. Our Perfect Worker - Excellent customer service skills - Able to build good relationships internally and externally - Basic technical understanding of products - Understanding of Operators Licence Laws and Regulations - Knowledge of the Autoline system (non-essential)(Kerridge) - Negotiation skills (negotiate with customer) - Able to negotiate effectively with the aim of reaching agreement with customers - Highly organised & proven administration skills - Ability to work under pressure and without supervision - PC literate - competent user of MS Office and able to quickly learn new software packages - Able to work as a team player and multi-task within a busy department Key Information and Benefits Monday - Friday 42.5 Hours 08.00am-17.30pm (inclusive of a 60-minute unpaid break) Plus Alternate Saturdays - 08.00am-12.00pm paid at the appropriate overtime rate About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 20, 2024
Full time
If you are a motivated individual who thrives in a customer-centric environment, we encourage you to apply for this exciting opportunity and join the largest independent Scania distributor in Europe. The role of the Service Advisor is to act as a single point of contact for the customer, providing relevant, accurate and timely information through each stage of the process, ensuring customer expectations are met and exceeded. Your Time at Work - Comply with company Safety, Health and Environmental (SHE) policies at all times. - Work in accordance with the Service Flow. - Handle telephone enquiries, answering the phone in a friendly and open manner using the company standard greeting. - Plan work by running ADP service due reports, checking customer data quality and arranging work with customer, capturing mileage via C200 or verbally. - Create job cards, checking for existing parts and service WIPs and campaigns, liaising with customer and follow through to completion. Load job into Customer Compliance System. - Agree with the customer and workshop who will pay for the work - Retail / Warranty / Contract. - Check account detail and level of credit left, obtain authorisation and obtain order numbers from customers. - Maximise service and parts profitability through the use of professional sales techniques. - Load workshop schedule to maximise workshop capacity utilisation. - If a courtesy car is to be provided, manage the booking, checking out and checking back in via ADP. - Ensure all MOTs are planned via ADP and communicated to customers and VOSA. - Meet and greet all customers on arrival in a professional and friendly manner. - Check vehicles in and out via Workshop Loading in ADP. - Obtain full description of product issues from customer, using open questions, to enable the workshop to quickly diagnose the cause. - Ensure customers' defect procedures are adhered to. - Maintain ADP workshop loading, keep customers informed of job progress at all times, liaising with the workshop; advise customers of any extra work required, supplying an estimate for any additional work, utilising Fixed Price Repairs where possible, and obtaining the customer's authorisation. - Assist in maintaining a daily flow of quality job cards to Coster for invoicing. - Check and issue sublet order numbers (ensure FPR used where applicable) to specialist / external agents and arrange / plan such works as required. - Explain invoice to customer if applicable at point of vehicle collection. - Explain and book any outstanding defects for next scheduled event. Follow up after the service / repair visit to check customer satisfaction as per the Service Flow. - Carry out any depot administration tasks as assigned by the General Manager. - Pass leads on to relevant departments for potential business. - Communication handover across shifts, work that is due to come in and anyone needing contacting. Our Perfect Worker - Excellent customer service skills - Able to build good relationships internally and externally - Basic technical understanding of products - Understanding of Operators Licence Laws and Regulations - Knowledge of the Autoline system (non-essential)(Kerridge) - Negotiation skills (negotiate with customer) - Able to negotiate effectively with the aim of reaching agreement with customers - Highly organised & proven administration skills - Ability to work under pressure and without supervision - PC literate - competent user of MS Office and able to quickly learn new software packages - Able to work as a team player and multi-task within a busy department Key Information and Benefits Monday - Friday 42.5 Hours 08.00am-17.30pm (inclusive of a 60-minute unpaid break) Plus Alternate Saturdays - 08.00am-12.00pm paid at the appropriate overtime rate About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Your new company My client is an industry-leading manufacturing company that prides themselves on excellence. We are exclusively recruiting a talented administrator to join their office based on site in the Annan area. Your new role This is a newly created role with scope for the right candidate to make it their own, providing administrative support across the organisation. This is a full-time role (37 hours per week). However, candidates able to commit to 30+ hours will be considered. Working hours: Monday to Thursday- 8:00-16:30, Friday- 8:00-13:00. Duties will include: Maintaining a local HR database - ensuring all absence information is correctly recorded, and employee records are kept up to date. Acting as first point of contact for all HR related enquiries- signposting and escalating to an external team when necessary. Assisting with recruitment and onboarding Managing incoming and outgoing mail Providing cover for reception when required Supporting the Finance team with general administrative duties Other ad-hoc duties as required What you'll need to succeed Previous experience in a similar administrative role. Some knowledge of HR and recruitment. The ability to multitask and manage your own time. Clear written and verbal communication. Accuracy and attention to detail. What you'll get in return This client prides themselves on excellent staff retention - delivering bonuses for milestone anniversaries with the company. 25 days annual leave plus bank holidays Enhanced pension contributions Finish work at lunch time every Friday! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 20, 2024
Full time
Your new company My client is an industry-leading manufacturing company that prides themselves on excellence. We are exclusively recruiting a talented administrator to join their office based on site in the Annan area. Your new role This is a newly created role with scope for the right candidate to make it their own, providing administrative support across the organisation. This is a full-time role (37 hours per week). However, candidates able to commit to 30+ hours will be considered. Working hours: Monday to Thursday- 8:00-16:30, Friday- 8:00-13:00. Duties will include: Maintaining a local HR database - ensuring all absence information is correctly recorded, and employee records are kept up to date. Acting as first point of contact for all HR related enquiries- signposting and escalating to an external team when necessary. Assisting with recruitment and onboarding Managing incoming and outgoing mail Providing cover for reception when required Supporting the Finance team with general administrative duties Other ad-hoc duties as required What you'll need to succeed Previous experience in a similar administrative role. Some knowledge of HR and recruitment. The ability to multitask and manage your own time. Clear written and verbal communication. Accuracy and attention to detail. What you'll get in return This client prides themselves on excellent staff retention - delivering bonuses for milestone anniversaries with the company. 25 days annual leave plus bank holidays Enhanced pension contributions Finish work at lunch time every Friday! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company With an impressive portfolio of assets, a leading investment company is looking to appoint a qualified or part-qualified Assistant Company Secretary to join a well-regarded company secretariat team and lead on project work including joint ventures and corporate transactions. Your new role Your new role will be centered around managing various projects and you will be responsible for a range of company secretarial duties including statutory compliance, high quality board support, preparation for board meetings, as well as deputising for other team members. Please note, you will follow a hybrid working pattern where you will be based in the Daresbury office for 2 days a week and remote working for 3 days each week. There may also be some UK travel and occasional overnight stays, although this will be limited and advance notice will be given. What you'll need to succeed You will be a team player with experience of providing high quality board support. You must have working knowledge of governance principles and either be CGi qualified or look to become CGi qualified. As Assistant Company Secretary you will have excellent organisational and interpersonal skills as you will be engaging with senior management and key stakeholders. What you'll get in return You will be offered study support if you are part-way through your qualification and you'll enjoy working in a key role with opportunities to develop your project management skills. There is also an attractive benefits package including bonus, private medical, generous pension contributions and annual leave entitlement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 20, 2024
Full time
Your new company With an impressive portfolio of assets, a leading investment company is looking to appoint a qualified or part-qualified Assistant Company Secretary to join a well-regarded company secretariat team and lead on project work including joint ventures and corporate transactions. Your new role Your new role will be centered around managing various projects and you will be responsible for a range of company secretarial duties including statutory compliance, high quality board support, preparation for board meetings, as well as deputising for other team members. Please note, you will follow a hybrid working pattern where you will be based in the Daresbury office for 2 days a week and remote working for 3 days each week. There may also be some UK travel and occasional overnight stays, although this will be limited and advance notice will be given. What you'll need to succeed You will be a team player with experience of providing high quality board support. You must have working knowledge of governance principles and either be CGi qualified or look to become CGi qualified. As Assistant Company Secretary you will have excellent organisational and interpersonal skills as you will be engaging with senior management and key stakeholders. What you'll get in return You will be offered study support if you are part-way through your qualification and you'll enjoy working in a key role with opportunities to develop your project management skills. There is also an attractive benefits package including bonus, private medical, generous pension contributions and annual leave entitlement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Pension 7% (matched by company Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Education and Experience Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge LDV driving licence Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Apr 20, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Pension 7% (matched by company Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Education and Experience Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge LDV driving licence Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.