Job Title: Competitive Intelligence Price To Win Analyst Location: Broad Oak, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £50,000 dependant on skills and experience What you'll be doing: This is a pivotal role in supporting the business winning strategy for the organisation, providing capture leadership with critical analysis on pricing to shape win strategy and deals. The role works closely with business development, capture management, and engineering/solution teams during the early business winning lifecycle to develop a Price-to-Win (PTW) competitive position for key campaigns and opportunities.Assesses market trends, competitors' approaches to pricing, key price components, notional solutions and derive competitor likely prices for key opportunities to identify our solution target pricePerform competitor Price to Win analysis on similar products and services, with a focus on competitive product pricing structures, models, strategies, and approachesExecutes analysis techniques including bottom-up price projections, top-down analysis, and parametric estimatingProvides detailed analytical skills and modelling, including what-if analysis, and identifying the "so what" and proposing ideas/actions/solutionsAbility to define a Market & Competitive Analysis (MCA) and Price to Win strategy and lead others to executeUnderstands the role of Price to Win versus Position to Win, incorporating other decision making influences and scoring criteria, and can adjust the strategy as necessaryAnalyses information, interprets and disseminates the resultant intelligence around the local or wider Business as appropriateDesign and implement a Price to Win capability for the business/sector. This role provides the opportunity to define the processes, toolsets and ways of working for this capability Your skills and experiences: Detailed Market & Competitive Analysis & or Price to Win skills/knowledge - has both broad understanding and practitioner skillsExperience of creating financial models with strong analytical skills and attention to detailExperience of working in a business winning / bidding environmentExperience of operating within a customer environmentQualified to Degree standard or equivalentExcellent communication and interpersonal skills. Can confidently brief Executive Leadership Teams in a professional and articulate mannerAbility to work in a fast-paced environment, with multiple deadlines and competing priorities, and respond to urgent requirements Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Maritime and Land BD Operations team: In this role, you will enjoy a high level of ownership as you lead and drive the design and implementation of our Price to Win capability and methodology, as well acting continuing to evolve and enhance your hands-on skills as a practitioner for large and/or strategic campaigns.Your new position will be within the Maritime and Land BD Operations team which sits within Maritime Services, but your influence will impact the whole sector with business winning services. No two days will be the same as you tackle complex challenges with the support of an award-winning team. You will collaborate closely with a Competitive Intelligence Associate within your team who is responsible for the wider competitive intelligence aspects outside Price to Win. In your new team, we're all doing vital work that impacts the world. But we want to make sure you can balance life at work and life at home, which is why this role can be largely remote if that is what you prefer, with only one visit to site required every fortnight (dependent on work priorities). Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 26th April 2024We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apr 18, 2024
Full time
Job Title: Competitive Intelligence Price To Win Analyst Location: Broad Oak, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role Salary: Circa £50,000 dependant on skills and experience What you'll be doing: This is a pivotal role in supporting the business winning strategy for the organisation, providing capture leadership with critical analysis on pricing to shape win strategy and deals. The role works closely with business development, capture management, and engineering/solution teams during the early business winning lifecycle to develop a Price-to-Win (PTW) competitive position for key campaigns and opportunities.Assesses market trends, competitors' approaches to pricing, key price components, notional solutions and derive competitor likely prices for key opportunities to identify our solution target pricePerform competitor Price to Win analysis on similar products and services, with a focus on competitive product pricing structures, models, strategies, and approachesExecutes analysis techniques including bottom-up price projections, top-down analysis, and parametric estimatingProvides detailed analytical skills and modelling, including what-if analysis, and identifying the "so what" and proposing ideas/actions/solutionsAbility to define a Market & Competitive Analysis (MCA) and Price to Win strategy and lead others to executeUnderstands the role of Price to Win versus Position to Win, incorporating other decision making influences and scoring criteria, and can adjust the strategy as necessaryAnalyses information, interprets and disseminates the resultant intelligence around the local or wider Business as appropriateDesign and implement a Price to Win capability for the business/sector. This role provides the opportunity to define the processes, toolsets and ways of working for this capability Your skills and experiences: Detailed Market & Competitive Analysis & or Price to Win skills/knowledge - has both broad understanding and practitioner skillsExperience of creating financial models with strong analytical skills and attention to detailExperience of working in a business winning / bidding environmentExperience of operating within a customer environmentQualified to Degree standard or equivalentExcellent communication and interpersonal skills. Can confidently brief Executive Leadership Teams in a professional and articulate mannerAbility to work in a fast-paced environment, with multiple deadlines and competing priorities, and respond to urgent requirements Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Maritime and Land BD Operations team: In this role, you will enjoy a high level of ownership as you lead and drive the design and implementation of our Price to Win capability and methodology, as well acting continuing to evolve and enhance your hands-on skills as a practitioner for large and/or strategic campaigns.Your new position will be within the Maritime and Land BD Operations team which sits within Maritime Services, but your influence will impact the whole sector with business winning services. No two days will be the same as you tackle complex challenges with the support of an award-winning team. You will collaborate closely with a Competitive Intelligence Associate within your team who is responsible for the wider competitive intelligence aspects outside Price to Win. In your new team, we're all doing vital work that impacts the world. But we want to make sure you can balance life at work and life at home, which is why this role can be largely remote if that is what you prefer, with only one visit to site required every fortnight (dependent on work priorities). Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 26th April 2024We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Project Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Team Management : Leading and motivating a team of data analysts, engineers, and other specialists. You'll delegate tasks, ensure effective communication, and foster a collaborative work environment. Stakeholder Management : Working closely with business stakeholders to understand their data needs, translate them into technical requirements, and ensure delivered solutions meet their expectations. Resource Management : Optimising the use of data expertise within the team, balancing ongoing tasks with project demands. Project Delivery : Responsible for all aspects of Data Services lifecycle delivery - from concept/inception, engineering in iterations, release to go live, maintenance and operations and eventual retirement of data services. Agile methods to be used wherever possible Data Delivery : Ensuring data is delivered accurately, efficiently, and according to agreed-upon timelines and quality standards. Observability and service delivery metrics to be implemented. Communication & Collaboration : Serving as a central point of contact for all data delivery activities. You'll clearly communicate project progress, roadblocks, and solutions to both technical and non-technical stakeholders. Team Player - Building a highly engaged and effective data services squad, that operates well within and aligns to the wider European Data tribe, and Group Data team. You will leverage and contribute to best practices in data delivery About you: Experience as a Delivery Lead / Scrum Master in data engineering projects Experience within technology software / data engineering Experience delivering multi-source, multi-TB, mission critical data solutions Experience implementing cloud-based data and analytics solutions Experience implementing and operating within robust data governance principles - metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage The successful candidate will successfully blend excellent leadership with deep technical expertise Deep hands-on experience with the following data delivery tools and methods: Expertise in Project Management methodologies - Agile Experience delivering within Azure Dev Ops, including observability of flow and quality Experience writing business cases and track record of delivering impactful business value through data Familiarity with Data Engineering design patterns and best practice, including data pipelines Experience delivering projects in the Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, Power BI The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.
Apr 18, 2024
Full time
Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Project Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Team Management : Leading and motivating a team of data analysts, engineers, and other specialists. You'll delegate tasks, ensure effective communication, and foster a collaborative work environment. Stakeholder Management : Working closely with business stakeholders to understand their data needs, translate them into technical requirements, and ensure delivered solutions meet their expectations. Resource Management : Optimising the use of data expertise within the team, balancing ongoing tasks with project demands. Project Delivery : Responsible for all aspects of Data Services lifecycle delivery - from concept/inception, engineering in iterations, release to go live, maintenance and operations and eventual retirement of data services. Agile methods to be used wherever possible Data Delivery : Ensuring data is delivered accurately, efficiently, and according to agreed-upon timelines and quality standards. Observability and service delivery metrics to be implemented. Communication & Collaboration : Serving as a central point of contact for all data delivery activities. You'll clearly communicate project progress, roadblocks, and solutions to both technical and non-technical stakeholders. Team Player - Building a highly engaged and effective data services squad, that operates well within and aligns to the wider European Data tribe, and Group Data team. You will leverage and contribute to best practices in data delivery About you: Experience as a Delivery Lead / Scrum Master in data engineering projects Experience within technology software / data engineering Experience delivering multi-source, multi-TB, mission critical data solutions Experience implementing cloud-based data and analytics solutions Experience implementing and operating within robust data governance principles - metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage The successful candidate will successfully blend excellent leadership with deep technical expertise Deep hands-on experience with the following data delivery tools and methods: Expertise in Project Management methodologies - Agile Experience delivering within Azure Dev Ops, including observability of flow and quality Experience writing business cases and track record of delivering impactful business value through data Familiarity with Data Engineering design patterns and best practice, including data pipelines Experience delivering projects in the Microsoft stack - Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, Power BI The rewards: A negotiable basic salary and all the normal benefits you'd expect (Holiday, company pension etc.) A collaborative, open and honest environment that is designed to deliver the best outcomes to our clients and staff A flexible working methodology to enable you to be where you need to be, if you don't need to be in an office then don't, if you want to be in an office your welcome to use one. An environment built around supporting and developing our staff with funding available for relevant professional qualifications.
Kerridge Commercial Systems
Nottingham, Nottinghamshire
Role and specification overview: Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world. Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work. To help further grow these products, we are seeking a technically minded, solutions expert. Someone who's proactive, has a passion for product design and the confidence to suggest areas for improvement in a fast-paced environment. Main Duties and Responsibilities: All duties of a support analyst, plus: Ensures all staff are successfully supporting the product. Provide support, technical support and training to team members who use support product, replying to inbound queries. Develop staff relationships that promote retention and loyalty. Deliver 121s to all support staff and provide support for career development Monitor all work queues to ensure a consistent, good quality service to our customers Closely monitor Support cases and Customer Feedback to feed this information back into the business. Work with internal stakeholders to resolve customer issues and improve processes. Focus on improving and delivering customer service to many customers Create help documentation and video content to help the customer base. The ideal candidate will have: Experience: Minimum of 2 years in a similar role or 5 years as Senior Support Analyst Education: A-Levels or Equivalent as a minimum Experience of training/leading junior staff, including managing workload, shift rota Demonstrable interest in IT with a drive to build a successful career Enthusiastic and creative in problem-solving skills An analytical and process-oriented mind-set The ability to plan, prioritise and work on several projects at once The desire to work under pressure and in a fast-paced environment Strong interpersonal skills, customer empathy and determination to resolve issues The ability to build relationships both with Customers and internal stakeholders The ability to quickly learn new applications and technologies and a desire for continuous learning and improvement Flexible and adaptable - both products and their processes will develop over time. Excellent communication skills and willingness to work with others, providing cover and support during peak demand times/holidays/sickness What does inspHire offer you? An Opportunity to work with an early-stage product in a forward thinking established and growing software solution company. We offer a variety of development and training to advance your career and we will work with you to accelerate your advancement. In addition to our standard benefits of 20 days holiday and an employer matched contributory pension you will get: A Competitive Salary (dependent on qualifications and experience) Great working environment Quality Training Provided Career Development and Opportunity to grow Become part of our amazing inspHire family! Job Types: Full-time, Permanent Company Info Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively. Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.
Apr 18, 2024
Full time
Role and specification overview: Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world. Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work. To help further grow these products, we are seeking a technically minded, solutions expert. Someone who's proactive, has a passion for product design and the confidence to suggest areas for improvement in a fast-paced environment. Main Duties and Responsibilities: All duties of a support analyst, plus: Ensures all staff are successfully supporting the product. Provide support, technical support and training to team members who use support product, replying to inbound queries. Develop staff relationships that promote retention and loyalty. Deliver 121s to all support staff and provide support for career development Monitor all work queues to ensure a consistent, good quality service to our customers Closely monitor Support cases and Customer Feedback to feed this information back into the business. Work with internal stakeholders to resolve customer issues and improve processes. Focus on improving and delivering customer service to many customers Create help documentation and video content to help the customer base. The ideal candidate will have: Experience: Minimum of 2 years in a similar role or 5 years as Senior Support Analyst Education: A-Levels or Equivalent as a minimum Experience of training/leading junior staff, including managing workload, shift rota Demonstrable interest in IT with a drive to build a successful career Enthusiastic and creative in problem-solving skills An analytical and process-oriented mind-set The ability to plan, prioritise and work on several projects at once The desire to work under pressure and in a fast-paced environment Strong interpersonal skills, customer empathy and determination to resolve issues The ability to build relationships both with Customers and internal stakeholders The ability to quickly learn new applications and technologies and a desire for continuous learning and improvement Flexible and adaptable - both products and their processes will develop over time. Excellent communication skills and willingness to work with others, providing cover and support during peak demand times/holidays/sickness What does inspHire offer you? An Opportunity to work with an early-stage product in a forward thinking established and growing software solution company. We offer a variety of development and training to advance your career and we will work with you to accelerate your advancement. In addition to our standard benefits of 20 days holiday and an employer matched contributory pension you will get: A Competitive Salary (dependent on qualifications and experience) Great working environment Quality Training Provided Career Development and Opportunity to grow Become part of our amazing inspHire family! Job Types: Full-time, Permanent Company Info Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively. Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers'unlimited choice, unmatched ease and unmissable value for their next getaway. Ourteam is the driving force behind our role as our customers' personal holiday expert - thesmart way to get away. About the team The Supplying department is responsible for hotel, flight and ancillary supplierintegrations, including data ingestion and reservation API, with a focus on optimisingbreadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components. Much of the Supply work is about ensuring our scalability; bringing in new integrations; identifying supplier opportunities and working with Commercial supply on building great supplier relationships. We have over 36,000 hotels and millions of flight combinations to look after and our goal is to continue to make the platform simple and configurable for future markets. Our other departments are: Selling - responsible for building the best holiday search experience for customers - searching through billions of offers and ensuring a seamlesscheckout experience through both our app and web. Areas of responsibilityinclude our search platform, payment services, revenue management platformand content. Managing - Looks after the entire post-booking journey, from managing thecustomers booking through our app to the call centre tooling and chatbot thatservices all our customer needs. Scaling - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems ardbuilt on - such as our infrastructure and content management systems. The impact you'll have Reporting to the Head of Product for Supply, you will: Work closely with our commercial team, engineers and analysts to evolveexisting, and create new, product initiatives. Deliver platform solutions to ambiguous and challenging problems for a range ofstakeholders: customers, suppliers and internal teams. Collaborate with other cross-functional teams to support loveholidays' missionto open the world to everyone. Your day-to-day Prioritise initiatives for highly technical and detail-oriented Flight Supply team ina fast-paced environment - the ability to foster close-knit teams with excellentcommunication is essential for us to deliver for the business. Build business cases for new product initiatives, with a focus on market andopportunity sizing. Leverage relationships with external technical suppliers, vendors and partners tosuccessfully execute on loveholidays' objectives. Your skillset Excellent communication with stakeholders and senior team members, bridgingcommercial and technical teams by translating complex concepts andrequirements. Experience autonomously delivering technical solutions for customer problems. A passion for building exceptional internal products that can scale effectively. Desirable Experience in analytics tools like BigQuery to unlock insights and give the teamvisibility into metrics. Perks of joining us Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Ability to buy and sell annual leave Subsidised gym memberships Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment thatencourages personal growth and collective success. Each individual offers uniqueperspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Apr 18, 2024
Full time
Why loveholidays? At loveholidays, we're on a mission to open the world to everyone, giving our customers'unlimited choice, unmatched ease and unmissable value for their next getaway. Ourteam is the driving force behind our role as our customers' personal holiday expert - thesmart way to get away. About the team The Supplying department is responsible for hotel, flight and ancillary supplierintegrations, including data ingestion and reservation API, with a focus on optimisingbreadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components. Much of the Supply work is about ensuring our scalability; bringing in new integrations; identifying supplier opportunities and working with Commercial supply on building great supplier relationships. We have over 36,000 hotels and millions of flight combinations to look after and our goal is to continue to make the platform simple and configurable for future markets. Our other departments are: Selling - responsible for building the best holiday search experience for customers - searching through billions of offers and ensuring a seamlesscheckout experience through both our app and web. Areas of responsibilityinclude our search platform, payment services, revenue management platformand content. Managing - Looks after the entire post-booking journey, from managing thecustomers booking through our app to the call centre tooling and chatbot thatservices all our customer needs. Scaling - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems ardbuilt on - such as our infrastructure and content management systems. The impact you'll have Reporting to the Head of Product for Supply, you will: Work closely with our commercial team, engineers and analysts to evolveexisting, and create new, product initiatives. Deliver platform solutions to ambiguous and challenging problems for a range ofstakeholders: customers, suppliers and internal teams. Collaborate with other cross-functional teams to support loveholidays' missionto open the world to everyone. Your day-to-day Prioritise initiatives for highly technical and detail-oriented Flight Supply team ina fast-paced environment - the ability to foster close-knit teams with excellentcommunication is essential for us to deliver for the business. Build business cases for new product initiatives, with a focus on market andopportunity sizing. Leverage relationships with external technical suppliers, vendors and partners tosuccessfully execute on loveholidays' objectives. Your skillset Excellent communication with stakeholders and senior team members, bridgingcommercial and technical teams by translating complex concepts andrequirements. Experience autonomously delivering technical solutions for customer problems. A passion for building exceptional internal products that can scale effectively. Desirable Experience in analytics tools like BigQuery to unlock insights and give the teamvisibility into metrics. Perks of joining us Company pension contributions at 5% Individualised training budget for you to learn on the job and level yourself up Discounted holidays for you, your family and friends 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum Ability to buy and sell annual leave Subsidised gym memberships Cycle to work scheme, season ticket loan and eye care vouchers At loveholidays, we focus on developing an inclusive culture and environment thatencourages personal growth and collective success. Each individual offers uniqueperspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
The Global Emerging Market Debt team is research-driven emerging markets sovereign debt solution. We seek to generate strong relative performance versus the benchmark using in-depth research to construct a diversified portfolio of the most attractive sovereign and quasi-sovereign bonds. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Reporting to the Head of Emerging Market Debt, you will primarily support the team's trading activity in hard, local currency and foreign exchange market (FX) instruments. You will work closely with the firm's Hard Currency and Local Currency Portfolio Managers and with the team's senior trader. Additionally, you will need to collaborate with other investment teams at Macquarie and articulate your views clearly to a broader investment audience. What you offer To be successful you will likely have gained experience of trading EM hard and local currency bond markets. Have 1-3 years of trading experience ideally from the EMEA region. Basic knowledge of Blackrock Aladdin system and familiarity with standard financial market platforms such as Bloomberg, Reuters etc. You will likely have a Bachelor's degree and a wish to progress toward the Chartered Financial Analyst (CFA) charter. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About Macquarie Asset Management In Macquarie Asset Management, you will join a global asset manager that aims to deliver positive impact for everyone. Join a team that is trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Apr 18, 2024
Full time
The Global Emerging Market Debt team is research-driven emerging markets sovereign debt solution. We seek to generate strong relative performance versus the benchmark using in-depth research to construct a diversified portfolio of the most attractive sovereign and quasi-sovereign bonds. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Reporting to the Head of Emerging Market Debt, you will primarily support the team's trading activity in hard, local currency and foreign exchange market (FX) instruments. You will work closely with the firm's Hard Currency and Local Currency Portfolio Managers and with the team's senior trader. Additionally, you will need to collaborate with other investment teams at Macquarie and articulate your views clearly to a broader investment audience. What you offer To be successful you will likely have gained experience of trading EM hard and local currency bond markets. Have 1-3 years of trading experience ideally from the EMEA region. Basic knowledge of Blackrock Aladdin system and familiarity with standard financial market platforms such as Bloomberg, Reuters etc. You will likely have a Bachelor's degree and a wish to progress toward the Chartered Financial Analyst (CFA) charter. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About Macquarie Asset Management In Macquarie Asset Management, you will join a global asset manager that aims to deliver positive impact for everyone. Join a team that is trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 18, 2024
Full time
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Senior PMO Analyst / Portfolio Analyst (Reporting/Data) Senior PMO / Senior PMO Analyst / Project Management Office /Portfolio analysis / Portfolio / Reporting / Reporting Activities / Data Analysis / Data Management / Power BI / Group Change / £400 - £500 per day Inside IR35. One of our leading clients is looking to recruit a Senior PMO Analyst / Portfolio Analyst with a strong focus on reporting. Location - Warwickshire / Remote (in office approx. once a week) Duration - 6 months Day Rate - £400-£500 per day Inside IR35 Experience: Expertise leading Portfolio - Reporting, Data, Performance Data Analytics etc. Experience with Power BI Some experience of project delivery lifecycle, having performed project support roles in large sized organisations An understanding of the programme/project delivery lifecycle Understanding of monetary systems and investment procedures Stakeholder management Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 18, 2024
Full time
Senior PMO Analyst / Portfolio Analyst (Reporting/Data) Senior PMO / Senior PMO Analyst / Project Management Office /Portfolio analysis / Portfolio / Reporting / Reporting Activities / Data Analysis / Data Management / Power BI / Group Change / £400 - £500 per day Inside IR35. One of our leading clients is looking to recruit a Senior PMO Analyst / Portfolio Analyst with a strong focus on reporting. Location - Warwickshire / Remote (in office approx. once a week) Duration - 6 months Day Rate - £400-£500 per day Inside IR35 Experience: Expertise leading Portfolio - Reporting, Data, Performance Data Analytics etc. Experience with Power BI Some experience of project delivery lifecycle, having performed project support roles in large sized organisations An understanding of the programme/project delivery lifecycle Understanding of monetary systems and investment procedures Stakeholder management Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Are you passionate about deciphering data and turning it into actionable insights? Our client is seeking a meticulous Data Analyst to join their team. In this role, you'll play a crucial part in collecting, validating, and analysing data to enhance the performance of their products. If you thrive in a dynamic environment and have a knack for translating complex data into meaningful reports, we want to hear from you. A temporary opportunity has arisen for a Data Analyst for this Swindon based company. They are offering a competitive rate of £18.71 per hour, and the role once trained up can be performed remotely. This is a 2-week assignment expected to start at the end of April. This will be a 37-hour working week Mon Fri. As a Data Analyst, you ll be responsible for: Collecting and analysing numerical data to produce comprehensive reports using various visualisation tools. Providing high-quality analytics to deliver clear insights, maintaining consistency in data management practices. Applying expertise in statistical analysis and proficiency in Microsoft Office Suite, particularly Excel and Access. We d love to hear from you if you have the following: Advanced analytical skills with a keen eye for detail and accuracy. Proficiency in Microsoft Office Suite, especially Excel and Access. Proactive problem-solving abilities with a focus on proposing solutions and improvements. Strong communication skills to present findings effectively to management and colleagues. The role: As a Data Analyst, your responsibilities will include drilling down into candidate data, including details such as the training provider, gender, age, assessment day, assessor, pass rate per assessment method, and more. By identifying patterns within this data, you'll contribute to improving the effectiveness of the programme. The Company: Our client is committed to empowering individuals and organisations through quality education and training. They foster a collaborative and innovative work environment where every team member's contribution is valued. Their mission is to shape the future of digital education, and they are dedicated to maintaining the highest standards in all their programmes. How To Apply: If this sounds like the ideal role for you, apply now! Alternatively, contact Niche Recruitment to find out more.
Apr 18, 2024
Seasonal
Are you passionate about deciphering data and turning it into actionable insights? Our client is seeking a meticulous Data Analyst to join their team. In this role, you'll play a crucial part in collecting, validating, and analysing data to enhance the performance of their products. If you thrive in a dynamic environment and have a knack for translating complex data into meaningful reports, we want to hear from you. A temporary opportunity has arisen for a Data Analyst for this Swindon based company. They are offering a competitive rate of £18.71 per hour, and the role once trained up can be performed remotely. This is a 2-week assignment expected to start at the end of April. This will be a 37-hour working week Mon Fri. As a Data Analyst, you ll be responsible for: Collecting and analysing numerical data to produce comprehensive reports using various visualisation tools. Providing high-quality analytics to deliver clear insights, maintaining consistency in data management practices. Applying expertise in statistical analysis and proficiency in Microsoft Office Suite, particularly Excel and Access. We d love to hear from you if you have the following: Advanced analytical skills with a keen eye for detail and accuracy. Proficiency in Microsoft Office Suite, especially Excel and Access. Proactive problem-solving abilities with a focus on proposing solutions and improvements. Strong communication skills to present findings effectively to management and colleagues. The role: As a Data Analyst, your responsibilities will include drilling down into candidate data, including details such as the training provider, gender, age, assessment day, assessor, pass rate per assessment method, and more. By identifying patterns within this data, you'll contribute to improving the effectiveness of the programme. The Company: Our client is committed to empowering individuals and organisations through quality education and training. They foster a collaborative and innovative work environment where every team member's contribution is valued. Their mission is to shape the future of digital education, and they are dedicated to maintaining the highest standards in all their programmes. How To Apply: If this sounds like the ideal role for you, apply now! Alternatively, contact Niche Recruitment to find out more.
IT Services Manager - Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager - Sheffield
Apr 18, 2024
Full time
IT Services Manager - Sheffield Our client based in Sheffield is currently seeking a skilled IT Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes, and manage SLAs and KPIs. Lead and mentor team, provide technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills, and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly, and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership, and communication skills. Benefits: Hybrid working, Mon-Wed office based, Thurs/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Services Manager - Sheffield
IT Technical Services Manager - Sheffield Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored a team and provided technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical Services Manager - Sheffield
Apr 18, 2024
Full time
IT Technical Services Manager - Sheffield Our Sheffield client seeks a skilled IT Technical Services Manager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored a team and provided technical guidance. Skills / Experience: Expertise in server administration, virtualization, and cloud technologies. Proficiency in complex networking, Cisco, and Fortinet deployments. In-depth knowledge of Microsoft 365, including Intune and Autopilot. Experience in end-user computing support and cybersecurity best practices. Proven leadership skills and effective team management. Monitor system performance, optimize, and ensure SLA adherence. Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! IT Technical Services Manager - Sheffield
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: Southampton Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Apr 18, 2024
Full time
Office of the Chief Digital Officer (OCDO) Manager Job ID: Location: Southampton Reporting to Technology Change Director This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change. At the Aztec Group we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. To drive towards this ambition Aztec have begun work on introducing a new team within Technology, called the Office of the Chief Digital Officer ("OCDO"). The OCDO will act as a hub within Technology, defining, centralising, and reporting key processes, procedures, and governance to support the smooth operation of the technology department. Reporting to the Technology Change Director, as the Manager of the OCDO, you will bring strong project delivery disciplines, portfolio & tech operational management oversight. Managing a small team of OCDO analysts, you will work closely with the Technology Change Director to introduce best practices to support the wider technology leaderships teams, delivery teams and aligning to our transformation management office. The OCDO Manager will support the Technology Change Director to introduce consistency in reporting and visibility of technology change status, demand planning and regular resource review across the portfolio. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery and operational matters across all areas of the department. Strong governance, control and performance management is key to this role. The role will involve working co-operatively and consultatively with numerous senior stakeholders across the Group. The successful engagement and management of these stakeholders will be critical to success in the role as will scope, prioritisation and resource management. Based out of our Southampton or London offices, remote, flexible working is the norm along with occasional trips to our other offices across the Channel Islands. Key responsibilities: Establish OCDO and OCDO Manager role, create robust OCDO capability that supports the needs of the CDO and wider tech leadership, quality standards, group & transformation strategy. Identifying and/or developing frameworks and methodologies that ensure management of technology projects and/or BAU activities and/or transformation alignment and will be comprehensive and consistent across Technology. Overseeing the IT project portfolio and ensuring alignment with business and transformation objectives. Develop and govern technology portfolio management processes, uses of dashboards, templates, keeping aligned with policies and metrics. Providing guidance and support to IT project managers for all things governance and procedure. Develop metrics and benchmarks to monitor the wider performance of the technology department. Monitoring technology related project progress, operational reporting, BAU reporting and any other additional insights as and when required. Managing technology related audit risks, actions, and recommendations. Ensuring technology delivery best practices are followed in line with to be defined processes. Reporting on technology portfolio status to senior management. Developing, implementing, and updating resources allocations plans (other than finance) needed for projects and/or transformation activity in technology portfolios, taking account of availabilities and scheduling. Identify technology project, BAU and Transformation priorities, deal with challenges and communicate risks and opportunities. Leading continuous improvement initiatives as part of the OCDO. Developing, maintaining, and applying quality management processes for technology delivery and/or portfolio activities and outputs. Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Collaborating with other department leaders to define, prioritize, and track the portfolio of work across technology. Drafting new and improving existing OCDO policies and processes. Coach and mentor team and share knowledge and best practices. 7+ years working in a similar role within a technology or transformation team. Thorough understanding of project and portfolio management best practices, with continuous improvement as a core value. Extensive experience of RAID maintenance and management. Excellent communication; communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience by being inspirational. Strong influencing and relationship building capabilities; proactively builds productive, open, and trusting relationships with internal and external stakeholders; presents robust and convincing positions in the face of challenge while remaining respectful of others' views; negotiates effectively to agree realistic outcomes. Initiative and problem solving; identifies problems, provides / facilitates the creation of options and recommendations, and uses initiative to drive solutions in a positive and constructive manner; whilst being able to identify and manages risk. Excellent administration and co-ordination skills. Exceptional organisational and time management skills with the ability to multitask and deliver on multiple priorities Strong meeting and workshop facilitation skills. Intermediate to advanced PowerPoint and Excel skills. Good knowledge of the latest Microsoft Office tools such as MS Teams, Sharepoint etc. Microsoft Power Platform experience e.g., Power BI, Power Automate, would be advantageous Strong interpersonal, written, and verbal communication skills. Experience in project planning. Good knowledge and experience of budgeting (commercially astute). Experience in Financial Services would be ideal, however, other industries will be considered Able to work well without close supervision; a strong self-starter who is highly motivated and works at pace Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.
Vacancy Contract, Data and Performance Manager Location: Greater Manchester and Lancashire Are you a Contract, Data and Performance Manager looking for a new opportunity in the Greater Manchester area? Rotala are a public transport company that carried over 50m passengers last year! We have expanded through recent acquisitions and now operate from depots across the Midlands, Greater Manchester, Lancashire, Oxfordshire, Surrey, and the Heathrow areas, and are actively seeking new opportunities through tendered and commercial opportunities to grow the business. We have an exciting opportunity for a Contract, Data and Performance Manager to join our Commercial team in the Northwest. Your engagement with key stakeholders within the business will influence and shape the quality of their operation and future growth within the Northwest (Greater Manchester and Lancashire) bus markets. The role sits within the Commercial Team which oversees the commercial functions of Diamond Bus Northwest and Preston Bus. The team consists of six members of staff based at the regional head office in Bolton. This role would suit either an applicant already working in the bus industry in a similar role, or someone looking to progress within the industry. It s an exciting time to be working for the company, as one of the first operators of franchised buses in the Bee Network. Rotala is a company keen to expand its operations within the area which will inevitably open career progression opportunities for candidates keen to progress their careers. Basic Purpose of the Role To support the depot General Manager, and the wider depot team, to achieve high levels of service performance in the context of the Franchise Agreement. Responsible for all Commercial/Network department functions in the depot including the creation of bus and crew schedules. Main Duties To fully understand the Performance Regime as part of the Franchise Agreement and support the depot team in meeting the required standards. Supporting the depot team to identify issues affecting performance and developing and implementing plans to address areas where performance could be improved. To support the General Manager, and the wider depot team in discussions with TfGM over contractual issues, including Performance Improvement Plans. Take a proactive approach to monitoring route- and franchise-level performance of the depot in terms of service delivery. With support of the Contract Data Analyst, ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues. Ensure that robust bus and driver schedules are created in line with established processes and agreements. Compiling rosters which are compliant with legal requirements, depot and company requirements and local scheduling agreements. Finding solutions for service-related issues, new initiatives, and developments. Maintaining effective relationships between the commercial department and recognised Trade Union representatives and officials. Skills, Experience and Qualifications Required Excellent communication and interpersonal skills. Exceptional engagement skills with motivational qualities as a prerequisite, perpetuating an environment of trust and confidence to all disciplines. An ability to regulate employees through motivational engagement. Computer skills with essential organisational aptitude including experiencing of using scheduling/timetabling software packages. Ability in endorsing commitment to set long/short-term objectives. Mentoring/coaching skills in the progression of the deliverables of the business. Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way. The role requires regular face to face review meetings, so a professional manner, can-do attitude and good communication skills are a must. To apply please submit an up-to-date CV. Deadline for applications is Friday 5th April 2024.
Apr 18, 2024
Full time
Vacancy Contract, Data and Performance Manager Location: Greater Manchester and Lancashire Are you a Contract, Data and Performance Manager looking for a new opportunity in the Greater Manchester area? Rotala are a public transport company that carried over 50m passengers last year! We have expanded through recent acquisitions and now operate from depots across the Midlands, Greater Manchester, Lancashire, Oxfordshire, Surrey, and the Heathrow areas, and are actively seeking new opportunities through tendered and commercial opportunities to grow the business. We have an exciting opportunity for a Contract, Data and Performance Manager to join our Commercial team in the Northwest. Your engagement with key stakeholders within the business will influence and shape the quality of their operation and future growth within the Northwest (Greater Manchester and Lancashire) bus markets. The role sits within the Commercial Team which oversees the commercial functions of Diamond Bus Northwest and Preston Bus. The team consists of six members of staff based at the regional head office in Bolton. This role would suit either an applicant already working in the bus industry in a similar role, or someone looking to progress within the industry. It s an exciting time to be working for the company, as one of the first operators of franchised buses in the Bee Network. Rotala is a company keen to expand its operations within the area which will inevitably open career progression opportunities for candidates keen to progress their careers. Basic Purpose of the Role To support the depot General Manager, and the wider depot team, to achieve high levels of service performance in the context of the Franchise Agreement. Responsible for all Commercial/Network department functions in the depot including the creation of bus and crew schedules. Main Duties To fully understand the Performance Regime as part of the Franchise Agreement and support the depot team in meeting the required standards. Supporting the depot team to identify issues affecting performance and developing and implementing plans to address areas where performance could be improved. To support the General Manager, and the wider depot team in discussions with TfGM over contractual issues, including Performance Improvement Plans. Take a proactive approach to monitoring route- and franchise-level performance of the depot in terms of service delivery. With support of the Contract Data Analyst, ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues. Ensure that robust bus and driver schedules are created in line with established processes and agreements. Compiling rosters which are compliant with legal requirements, depot and company requirements and local scheduling agreements. Finding solutions for service-related issues, new initiatives, and developments. Maintaining effective relationships between the commercial department and recognised Trade Union representatives and officials. Skills, Experience and Qualifications Required Excellent communication and interpersonal skills. Exceptional engagement skills with motivational qualities as a prerequisite, perpetuating an environment of trust and confidence to all disciplines. An ability to regulate employees through motivational engagement. Computer skills with essential organisational aptitude including experiencing of using scheduling/timetabling software packages. Ability in endorsing commitment to set long/short-term objectives. Mentoring/coaching skills in the progression of the deliverables of the business. Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way. The role requires regular face to face review meetings, so a professional manner, can-do attitude and good communication skills are a must. To apply please submit an up-to-date CV. Deadline for applications is Friday 5th April 2024.
Are you looking for a new challenge using your expert knowledge to build new cloud-native SaaS software products? Can you align an agile software development team to your product vision? Read on to learn how you can join us as a Product Owner. We are Preservica, and our active digital preservation solutions are at the razor's edge of commercial software solutions, addressing the need for smart digital preservation technology. Our award-winning software is used by leading businesses, archives, libraries, museums and government organisations across the globe. We are world leaders and proud of our achievements - but to stay ahead we need the brightest and most talented innovators to join our development team, and right now we are looking for a Product Owner with excellent agile product development skills to design the next generation of our digital preservation solutions. The Role A key member of a geographically distributed team, the Product Owner will work with software engineers and product managers to design product functionality to meet overall product goals. Working as part of an Agile team to build high-quality and fully performing software across our cloud-based SaaS product range of Digital Preservation software. Your work will extend to include: Break down feature requirements into user stories for engineers and tests to code using techniques such as feature mapping. Manage and prioritise the product backlog and ensure the team is aligned to deliver maximum value through effective scoping and sizing of planned features. Work with UI/UX teams to understand the product's users and ensure user interfaces are designed to make the product intuitive for all stakeholders to use. Work closely with developers and testers to review and accept newly developed functionality. Work with product management to release new features to the customer base and measure their effectiveness. Evangelise writing effective, testable user stories to the rest of the team and other product owners. Benefits Company bonus 23 days holiday 4x salary life insurance Private medical Share options (after one year) Career development opportunities Dedicated training time The option to work remotely or in our Abingdon office Additional Information Our offices are in Abingdon but this role can be either office-based or worked remotely in the UK. Essential Skills What We Look For: A highly motivated self-starter, to be part of Preservica you need: Degree-level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience Be familiar with Agile development practices, including feature injection, user stories, backlog management, lean/design thinking, and user-centred design Proven experience as a Product Owner in a software product development team A hands-on approach to working with developers and testers to build new product features Desirable Skills You will also need to: Work to tight deadlines, take the lead in preparing for Scrum meetings, and work closely with software engineers and test analysts Be personable, have good communication skills, and be proactive and confident to present in team meetings when required Be able to communicate with senior-level stakeholders About Company What we offer: As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. We are happy for you to work remotely in the UK or from our modern offices in Abingdon. Preservica is an Equal Opportunities Employer. Come join US!
Apr 18, 2024
Full time
Are you looking for a new challenge using your expert knowledge to build new cloud-native SaaS software products? Can you align an agile software development team to your product vision? Read on to learn how you can join us as a Product Owner. We are Preservica, and our active digital preservation solutions are at the razor's edge of commercial software solutions, addressing the need for smart digital preservation technology. Our award-winning software is used by leading businesses, archives, libraries, museums and government organisations across the globe. We are world leaders and proud of our achievements - but to stay ahead we need the brightest and most talented innovators to join our development team, and right now we are looking for a Product Owner with excellent agile product development skills to design the next generation of our digital preservation solutions. The Role A key member of a geographically distributed team, the Product Owner will work with software engineers and product managers to design product functionality to meet overall product goals. Working as part of an Agile team to build high-quality and fully performing software across our cloud-based SaaS product range of Digital Preservation software. Your work will extend to include: Break down feature requirements into user stories for engineers and tests to code using techniques such as feature mapping. Manage and prioritise the product backlog and ensure the team is aligned to deliver maximum value through effective scoping and sizing of planned features. Work with UI/UX teams to understand the product's users and ensure user interfaces are designed to make the product intuitive for all stakeholders to use. Work closely with developers and testers to review and accept newly developed functionality. Work with product management to release new features to the customer base and measure their effectiveness. Evangelise writing effective, testable user stories to the rest of the team and other product owners. Benefits Company bonus 23 days holiday 4x salary life insurance Private medical Share options (after one year) Career development opportunities Dedicated training time The option to work remotely or in our Abingdon office Additional Information Our offices are in Abingdon but this role can be either office-based or worked remotely in the UK. Essential Skills What We Look For: A highly motivated self-starter, to be part of Preservica you need: Degree-level education in an engineering/software/system-related subject or equivalent through relevant training and/or experience Be familiar with Agile development practices, including feature injection, user stories, backlog management, lean/design thinking, and user-centred design Proven experience as a Product Owner in a software product development team A hands-on approach to working with developers and testers to build new product features Desirable Skills You will also need to: Work to tight deadlines, take the lead in preparing for Scrum meetings, and work closely with software engineers and test analysts Be personable, have good communication skills, and be proactive and confident to present in team meetings when required Be able to communicate with senior-level stakeholders About Company What we offer: As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. We are happy for you to work remotely in the UK or from our modern offices in Abingdon. Preservica is an Equal Opportunities Employer. Come join US!
Our client specializes in providing software solutions to SME businesses across a global marketplace. They are now seeking a Senior Business Intelligence Analyst with expert level "data story-telling" ability. This is a 4 month contract with possible extension. Hybrid with 2 days a week in their central London offices. Skills Advanced Excel, VBA , SQL ( Databricks or Github platforms). BI reporting such as Tableau or Qlik very useful to have. Data story-telling to include data/insight/action/recommendation. Strong presentation and communications skills. Strategic marketing background, B2B. Responsibilities Create new data insights through handling/cleaning multiple sources of data to provide recommendations / strategy for Senior Leadership teams. Review historic performance of data management principles and processes. Researches and understand key business challenges, customer behaviours and target audience to drive increased contact and conversion rates. Benefits Global organisation Free breakfast Hybrid role
Apr 18, 2024
Full time
Our client specializes in providing software solutions to SME businesses across a global marketplace. They are now seeking a Senior Business Intelligence Analyst with expert level "data story-telling" ability. This is a 4 month contract with possible extension. Hybrid with 2 days a week in their central London offices. Skills Advanced Excel, VBA , SQL ( Databricks or Github platforms). BI reporting such as Tableau or Qlik very useful to have. Data story-telling to include data/insight/action/recommendation. Strong presentation and communications skills. Strategic marketing background, B2B. Responsibilities Create new data insights through handling/cleaning multiple sources of data to provide recommendations / strategy for Senior Leadership teams. Review historic performance of data management principles and processes. Researches and understand key business challenges, customer behaviours and target audience to drive increased contact and conversion rates. Benefits Global organisation Free breakfast Hybrid role
Contract Scotland has a fantastic opportunity for a Data Analyst to join our solutions driven and innovative client, in the Falkirk area. This is a full time, permanent role offering you the chance to learn and develop new skills and experience with a company who delivers excellent service in an extremely competitive, industry sector. Working as part of a small, fast paced team your duties will include: Analysing data throughout the day and identifying any discrepancies, offering solutions where applicable Investigating data and creating reports based on your findings Delivering reports to clients and providing explanations to any queries they may have Processing all information through in-house system ensuring correct procedures and legislation is adhered to at all times Communicating with clients so they are aware of any discrepancies, delays etc. Ensuring an excellent service is delivered to clients at all times You will be a natural organiser with the ability to focus on the task in hand and deliver accurate results within set timescales. This is a fast paced and demanding role so you must be able to work well under pressure and understand the importance of prioritising your workload to ensure all deadlines are achieved. You will ideally have strong database and spreadsheet analysis skills as good experience of Microsoft Office, including Excel and Word. This job involves working with numbers, statistics and spreadsheets and requires someone who has a detailed and accurate approach to work. You could be a recent graduate looking for the first step on your career ladder or perhaps you are an experienced customer service professional, with a passion for all things mathematical. If you think you have the skills and knowledge needed for this role and would love the chance to work with a business who has experienced year on year growth then please apply now by submitting your CV. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Apr 18, 2024
Full time
Contract Scotland has a fantastic opportunity for a Data Analyst to join our solutions driven and innovative client, in the Falkirk area. This is a full time, permanent role offering you the chance to learn and develop new skills and experience with a company who delivers excellent service in an extremely competitive, industry sector. Working as part of a small, fast paced team your duties will include: Analysing data throughout the day and identifying any discrepancies, offering solutions where applicable Investigating data and creating reports based on your findings Delivering reports to clients and providing explanations to any queries they may have Processing all information through in-house system ensuring correct procedures and legislation is adhered to at all times Communicating with clients so they are aware of any discrepancies, delays etc. Ensuring an excellent service is delivered to clients at all times You will be a natural organiser with the ability to focus on the task in hand and deliver accurate results within set timescales. This is a fast paced and demanding role so you must be able to work well under pressure and understand the importance of prioritising your workload to ensure all deadlines are achieved. You will ideally have strong database and spreadsheet analysis skills as good experience of Microsoft Office, including Excel and Word. This job involves working with numbers, statistics and spreadsheets and requires someone who has a detailed and accurate approach to work. You could be a recent graduate looking for the first step on your career ladder or perhaps you are an experienced customer service professional, with a passion for all things mathematical. If you think you have the skills and knowledge needed for this role and would love the chance to work with a business who has experienced year on year growth then please apply now by submitting your CV. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Quadient Intelligent Communication Automation (ICA) software solution empowers our customers to deliver relevant & personalized experience. We are recognized by leading market analysts such as Gartner, Forrester & IDC as a global leader in communication & financial automation software, generating more than €200M in revenue across all continents. We are looking for a UKI (United Kingdom and Ireland) Revenue Operations leader to drive our ICA growth. As a key member of the global Revenue Operations & Business Performance team, you will be responsible for boosting ICA results and make sure all components of the revenue operations are fully aligned for efficiency, from product strategy and go-to-market activities. This is a high-impact, high-stakes role, working in full partnership with the UKI Operations GTM VPs. You'll strive in this role if you love identifying areas of strengths regionally that have potential for global expansion, with a focus on Sales but interacting as well with Marketing, SDR, Presales, Customer Support, Implementation and Support teams to increase customer acquisition, satisfaction & retention. Identifying process optimization areas that will make the lives of our Go-To-Market teams easier will also be one of your key prerogatives, working hand in hand with our Revenue Systems team in that process. A data analyst at heart, you will have the mandate to own, develop, socialize & hold all teams accountable to KPIs. Key responsibilities: Running weekly Forecasting process for the ICA UKI region, in partnership with Operations leadership, Support GTM teams' interactions, making sure insights and feedback loops are shared and striving to improve performance, Synthesize data and be able work with finance and executive leaders on impact and strategy, Support the roll out of compensation plans, and ongoing management of commission process alongside Finance teams, Providing actionable intelligence on sales operations, rep performance, conversion rates, and other lead to cash KPIs on a recurring basis, Constantly review business processes to drive strategic alignment and deliver timely business insight, in coordination with the global Revenue Operations & Revenue Systems teams, Partner with GTM teams to ensure a high level of data quality in our systems, elevating customer data to a strategic asset, Lead, direct, evaluate and develop Sales Operations staff so that activities are completed accurately and on time, Drive transversal revenue projects that will shape the future of ICA, This role is initially focused on the ICA UKI Operations, but has potential to grow into a larger geographic scope over time, Skills and knowledge you should possess: Solid understanding of the tech industry and the SaaS world, Knowledge and understanding of Marketing, SDR, Sales, and Customer Success roles and processes, Solid functional understanding of CRM, ideally with a level of SFDC certification, Expert in Excel, and ability to deliver, clear, concise recommendations through PowerPoint or Word, Experience with creating and maintaining reports and dashboards that tell a story & drive to conclusions & actions Excellent analytical skills; able to breakdown ambiguous problems into concrete, manageable components and think through optimal solutions, Solid verbal and written communication skills, and highly organized; project or program management experience is a plus, Ability to escalate problems and roadblocks as needed, Ability to manage a team, About Quadient For thousands of customers around the world, Quadient is the driving force behind providing meaningful customer experiences, helping our customers create personalized interactions and make meaningful connections. We simplify the connections between people and what matters. Quadient. Because Connections Matter. We're a community of individuals with different points of view who enjoy opportunities to share our skills and ideas. We genuinely value people who will articulate their perspectives while respecting those of others. We value diversity, so here, you will find no limits to your professional growth. We will welcome you into the stimulating process of exchanging ideas for personal and professional growth.
Apr 18, 2024
Full time
Quadient Intelligent Communication Automation (ICA) software solution empowers our customers to deliver relevant & personalized experience. We are recognized by leading market analysts such as Gartner, Forrester & IDC as a global leader in communication & financial automation software, generating more than €200M in revenue across all continents. We are looking for a UKI (United Kingdom and Ireland) Revenue Operations leader to drive our ICA growth. As a key member of the global Revenue Operations & Business Performance team, you will be responsible for boosting ICA results and make sure all components of the revenue operations are fully aligned for efficiency, from product strategy and go-to-market activities. This is a high-impact, high-stakes role, working in full partnership with the UKI Operations GTM VPs. You'll strive in this role if you love identifying areas of strengths regionally that have potential for global expansion, with a focus on Sales but interacting as well with Marketing, SDR, Presales, Customer Support, Implementation and Support teams to increase customer acquisition, satisfaction & retention. Identifying process optimization areas that will make the lives of our Go-To-Market teams easier will also be one of your key prerogatives, working hand in hand with our Revenue Systems team in that process. A data analyst at heart, you will have the mandate to own, develop, socialize & hold all teams accountable to KPIs. Key responsibilities: Running weekly Forecasting process for the ICA UKI region, in partnership with Operations leadership, Support GTM teams' interactions, making sure insights and feedback loops are shared and striving to improve performance, Synthesize data and be able work with finance and executive leaders on impact and strategy, Support the roll out of compensation plans, and ongoing management of commission process alongside Finance teams, Providing actionable intelligence on sales operations, rep performance, conversion rates, and other lead to cash KPIs on a recurring basis, Constantly review business processes to drive strategic alignment and deliver timely business insight, in coordination with the global Revenue Operations & Revenue Systems teams, Partner with GTM teams to ensure a high level of data quality in our systems, elevating customer data to a strategic asset, Lead, direct, evaluate and develop Sales Operations staff so that activities are completed accurately and on time, Drive transversal revenue projects that will shape the future of ICA, This role is initially focused on the ICA UKI Operations, but has potential to grow into a larger geographic scope over time, Skills and knowledge you should possess: Solid understanding of the tech industry and the SaaS world, Knowledge and understanding of Marketing, SDR, Sales, and Customer Success roles and processes, Solid functional understanding of CRM, ideally with a level of SFDC certification, Expert in Excel, and ability to deliver, clear, concise recommendations through PowerPoint or Word, Experience with creating and maintaining reports and dashboards that tell a story & drive to conclusions & actions Excellent analytical skills; able to breakdown ambiguous problems into concrete, manageable components and think through optimal solutions, Solid verbal and written communication skills, and highly organized; project or program management experience is a plus, Ability to escalate problems and roadblocks as needed, Ability to manage a team, About Quadient For thousands of customers around the world, Quadient is the driving force behind providing meaningful customer experiences, helping our customers create personalized interactions and make meaningful connections. We simplify the connections between people and what matters. Quadient. Because Connections Matter. We're a community of individuals with different points of view who enjoy opportunities to share our skills and ideas. We genuinely value people who will articulate their perspectives while respecting those of others. We value diversity, so here, you will find no limits to your professional growth. We will welcome you into the stimulating process of exchanging ideas for personal and professional growth.
Your new company Working for a large Social Housing group. based in the West Midlands their aim is to be an exceptional place to work that attracts, develops and retains talent.They are committed to helping colleagues perform to the best of their ability and develop their careers. Your new role Offering an exciting new opportunity for a Data Analyst to join the Investments Team in Asset Management on a full time, permanent contract. We are looking for Data Analyst to provide, analyse and validate asset data to improve and empower our highly talented Asset Management Team. You will be responsible for producing comprehensive data analysis from our Asset Management systems producing financial and performance data. Working with our Asset Manager and Programme Management Delivery Team to provide accurate and timely information about the Asset Teams activities to create a long-term vision to deliver the requirements of the Organisations Asset Management Strategy. Main responsibilities include: Perform quantitative data analyses and interpret the results for the business including Asset Performance Evaluation Model, Decent Homes and Property Investment Energy data. By ensuring our Asset data is accurate, support the Asset Manager and PMO Manager to create a long-term vision for the property portfolio and deliver the requirements identified within the Organisation's Asset Management Strategy. To collate and interrogate all Asset Management works or related data to ensure the quality, integrity, completeness, and accuracy. Develop and maintain monitoring and reporting systems to provide accurate and timely information about the Asset Teams activities including but not limited to statistical and management information, regulatory and business requirements. Appraise, develop and improve the way Asset information is stored and used. Assist in the running of the Asset management database and tools in line with company policies and procedures and ensure that data is kept within the established business plan structures and hierarchies and that reports can be generated to suit business requirements. What you'll need to succeed Evidence of continuing professional development A focused, tenacious attitude with a methodical and logical approach to problem solving. An open, flexible and supportive approach to change an innovation. Experience of data analytics and working with large volumes of data from disparate sources. Recent experience and knowledge of property data systems at end user level. High degree of computer literacy skills and the ability to use a variety of software packages including databases, excel and Access. Strong intellect and analytical skills with the ability to analyse complex data, review alternative solutions and reach speedy, well-informed decisions. Commercial acumen, always considering value for money. Strong attention to detail, but can also see the bigger picture. Empathy for and a good understanding of our customer base, with the desire to always do the right thing for our customers. Ability to work as a team and individually to achieve common goals and improve quality of service(s). Accepting responsibility for decisions taken and working on own initiative, within guidelines. Knowledge of the asset management function within a registered social landlord or similar. Knowledge of land, property, building and development related issues statutory requirements, financial, and legislative information What you'll get in return In return, you will receive - A competitive salary-27 days annual leave (plus three days for Christmas shut down) - Access to the annual leave purchase scheme - Access to a choice of two great pension schemes - A health cash plan - Access to a car leasing scheme - A range of shopping and leisure discounts - Access to learning and development opportunities - The opportunity to work in a hybrid environment They are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, they are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 18, 2024
Full time
Your new company Working for a large Social Housing group. based in the West Midlands their aim is to be an exceptional place to work that attracts, develops and retains talent.They are committed to helping colleagues perform to the best of their ability and develop their careers. Your new role Offering an exciting new opportunity for a Data Analyst to join the Investments Team in Asset Management on a full time, permanent contract. We are looking for Data Analyst to provide, analyse and validate asset data to improve and empower our highly talented Asset Management Team. You will be responsible for producing comprehensive data analysis from our Asset Management systems producing financial and performance data. Working with our Asset Manager and Programme Management Delivery Team to provide accurate and timely information about the Asset Teams activities to create a long-term vision to deliver the requirements of the Organisations Asset Management Strategy. Main responsibilities include: Perform quantitative data analyses and interpret the results for the business including Asset Performance Evaluation Model, Decent Homes and Property Investment Energy data. By ensuring our Asset data is accurate, support the Asset Manager and PMO Manager to create a long-term vision for the property portfolio and deliver the requirements identified within the Organisation's Asset Management Strategy. To collate and interrogate all Asset Management works or related data to ensure the quality, integrity, completeness, and accuracy. Develop and maintain monitoring and reporting systems to provide accurate and timely information about the Asset Teams activities including but not limited to statistical and management information, regulatory and business requirements. Appraise, develop and improve the way Asset information is stored and used. Assist in the running of the Asset management database and tools in line with company policies and procedures and ensure that data is kept within the established business plan structures and hierarchies and that reports can be generated to suit business requirements. What you'll need to succeed Evidence of continuing professional development A focused, tenacious attitude with a methodical and logical approach to problem solving. An open, flexible and supportive approach to change an innovation. Experience of data analytics and working with large volumes of data from disparate sources. Recent experience and knowledge of property data systems at end user level. High degree of computer literacy skills and the ability to use a variety of software packages including databases, excel and Access. Strong intellect and analytical skills with the ability to analyse complex data, review alternative solutions and reach speedy, well-informed decisions. Commercial acumen, always considering value for money. Strong attention to detail, but can also see the bigger picture. Empathy for and a good understanding of our customer base, with the desire to always do the right thing for our customers. Ability to work as a team and individually to achieve common goals and improve quality of service(s). Accepting responsibility for decisions taken and working on own initiative, within guidelines. Knowledge of the asset management function within a registered social landlord or similar. Knowledge of land, property, building and development related issues statutory requirements, financial, and legislative information What you'll get in return In return, you will receive - A competitive salary-27 days annual leave (plus three days for Christmas shut down) - Access to the annual leave purchase scheme - Access to a choice of two great pension schemes - A health cash plan - Access to a car leasing scheme - A range of shopping and leisure discounts - Access to learning and development opportunities - The opportunity to work in a hybrid environment They are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, they are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Your new company With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management, user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge Ability to independently work as a contributing member in a high-paced and focused team. Excellent team working skills, with a healthy understanding of the importance of attendance and timekeeping. Excellent written and verbal communication skills. What you'll get in return My client has partnered with Compt to provide you with 100% personalised and inclusive perk stipends, so you can get the benefits most meaningful to you and your always-evolving needs. Through this program, employees will be receiving a quarterly stipend to spend on the categories below. These funds will be deposited quarterly (prorated monthly for new hires) and expire at the end of each quarter. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 18, 2024
Full time
Your new company With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management, user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge Ability to independently work as a contributing member in a high-paced and focused team. Excellent team working skills, with a healthy understanding of the importance of attendance and timekeeping. Excellent written and verbal communication skills. What you'll get in return My client has partnered with Compt to provide you with 100% personalised and inclusive perk stipends, so you can get the benefits most meaningful to you and your always-evolving needs. Through this program, employees will be receiving a quarterly stipend to spend on the categories below. These funds will be deposited quarterly (prorated monthly for new hires) and expire at the end of each quarter. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Private Credit business is going through significant growth. This an opportunity to work with a global technology team in building and providing long term strategic solutions by integrating in-house and vendor applications involving new development and greenfield projects to develop strong foundations for the future business and technology growth. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Working as part of a technical team, you will deliver high quality software that is thoroughly tested and optimized, while building solutions and integrations from requirements and providing maintenance and enhancements to the existing code base. You will also contribute to the ongoing evolution of our platform design and architecture. You will be building solutions to manage and convert raw data into information that can be interpreted by data scientists and business analysts. As well as this you will help design and develop reusable data pipelines for ingestion and consumption through Macquarie Asset Management's data platform. You will be exposed to new server less based solutions, microservice architecture, delta lake and expanding brand new applications in the Cloud and maintaining Infrastructure as Code (IaC). What you offer 3-5+ years of full stack development experience with design, development, testing, deployment, and version control Proven development skills to work with Python, Structured Query Language (SQL) , ReactJS, REST Api. Hands-on experience with Amazon Web Services (AWS, EC2, S3, RDS, DynamoDB, Lambda and EBS) for designing scalable, cloud-native, distributed software utilising modern development architectures Analytical and problem-solving abilities, coupled with good communication skills We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
Apr 18, 2024
Full time
Private Credit business is going through significant growth. This an opportunity to work with a global technology team in building and providing long term strategic solutions by integrating in-house and vendor applications involving new development and greenfield projects to develop strong foundations for the future business and technology growth. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes. What role will you play? Working as part of a technical team, you will deliver high quality software that is thoroughly tested and optimized, while building solutions and integrations from requirements and providing maintenance and enhancements to the existing code base. You will also contribute to the ongoing evolution of our platform design and architecture. You will be building solutions to manage and convert raw data into information that can be interpreted by data scientists and business analysts. As well as this you will help design and develop reusable data pipelines for ingestion and consumption through Macquarie Asset Management's data platform. You will be exposed to new server less based solutions, microservice architecture, delta lake and expanding brand new applications in the Cloud and maintaining Infrastructure as Code (IaC). What you offer 3-5+ years of full stack development experience with design, development, testing, deployment, and version control Proven development skills to work with Python, Structured Query Language (SQL) , ReactJS, REST Api. Hands-on experience with Amazon Web Services (AWS, EC2, S3, RDS, DynamoDB, Lambda and EBS) for designing scalable, cloud-native, distributed software utilising modern development architectures Analytical and problem-solving abilities, coupled with good communication skills We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards About the Corporate Operations Group In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.