Eden Brown is delighted to be partnering with an incredible Arts organisation who bring World Class ballet to a wide audience throughout the UK to recruit them a Head of Trusts and Corporates. This organisation bring dance to different communities and people of all ages. About the Role As Senior Major Gifts Manager, you will support both the organisations vision and the Development Department's strategy, to grow philanthropic income. Reporting to the Head of Major and Principal Gifts and line managing the Major Gifts Officer, you will nurture relationships with donors, develop the prospect pipeline and secure major gifts ( 10k - 250k per annum ) from high-net-worth individuals. You will also act as the primary Development liaison with the Events team, jointly overseeing our cultivation and stewardship events. You will be responsible for Identifying new donors and working with existing supporters, to secure 5 and 6 figure gifts. Proposing creative approaches to achieve personal and team income targets whilst providing excellent, engaging stewardship to donors. Overseeing the planning and execution of Development event, supported by the Events team. Managing the Major Gifts Officer, conducting regular 1:1's and supporting their development. About You To be successful as Senior Major Gifts Manager you will have had Experience of working in fundraising within the arts, higher education or third sectors and a demonstrable understanding of best practice in donor cultivation and stewardship. Experience of securing five and six-figure gifts from high net-worth individuals. Experience of working to targets, developing donor solicitation and stewardship plans. Experience or a good understanding of working for a performing arts organisation or in the broader arts and cultural space. Ability to understand of prospect research and network mapping This role is Hybrid in the London office with some home working available. To hear more about this incredible opportunity please call Laura Iliff on (phone number removed). Please note that applications are reviewed on a rolling basis. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Mar 29, 2024
Full time
Eden Brown is delighted to be partnering with an incredible Arts organisation who bring World Class ballet to a wide audience throughout the UK to recruit them a Head of Trusts and Corporates. This organisation bring dance to different communities and people of all ages. About the Role As Senior Major Gifts Manager, you will support both the organisations vision and the Development Department's strategy, to grow philanthropic income. Reporting to the Head of Major and Principal Gifts and line managing the Major Gifts Officer, you will nurture relationships with donors, develop the prospect pipeline and secure major gifts ( 10k - 250k per annum ) from high-net-worth individuals. You will also act as the primary Development liaison with the Events team, jointly overseeing our cultivation and stewardship events. You will be responsible for Identifying new donors and working with existing supporters, to secure 5 and 6 figure gifts. Proposing creative approaches to achieve personal and team income targets whilst providing excellent, engaging stewardship to donors. Overseeing the planning and execution of Development event, supported by the Events team. Managing the Major Gifts Officer, conducting regular 1:1's and supporting their development. About You To be successful as Senior Major Gifts Manager you will have had Experience of working in fundraising within the arts, higher education or third sectors and a demonstrable understanding of best practice in donor cultivation and stewardship. Experience of securing five and six-figure gifts from high net-worth individuals. Experience of working to targets, developing donor solicitation and stewardship plans. Experience or a good understanding of working for a performing arts organisation or in the broader arts and cultural space. Ability to understand of prospect research and network mapping This role is Hybrid in the London office with some home working available. To hear more about this incredible opportunity please call Laura Iliff on (phone number removed). Please note that applications are reviewed on a rolling basis. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Ready to join the largest car company in the world? An exciting opportunity has just opened! RRG Motor Group is looking for a Weekend Showroom Host to join our Toyota team based in Bradford. We love diversity and welcome applications from Sales, Retail, Hospitality & Customer Service backgrounds. Naturally, any experience from within the automotive sector / vehicle sales would be great but NOT essential. Role info: Showroom Host - Part Time (Weekend) Bradford £10.42 Per Hour Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives Part-time, Permanent Hours: Saturday 08.30am - 17.00pm, Sunday 10.30am - 16.30pm About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG Group! The Weekend Showroom Host role: As a Showroom Host you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for RRG Bradford. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment. What we are looking for: + Excellent communicator + Empathetic, able to anticipate and be authentic in looking after your guests + Team Player + Friendly, engaging and approachable + Proactive and helpful + Excellent organisational skills + Efficient under pressure + Good level of general education; ideally GCSE English and Maths + Good IT and administrative skills + Previous relevant experience within customer services or logistics + Clean UK recognised driving licence What s on Offer: + Discounts on vehicle repairs + Employee Car Scheme + A pension that pays + Wellbeing Wednesday + Referrer a Friend Scheme (£300 per referral) + Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. + Fantastic future career opportunities and development + Industry leading training + Great team spirit, charity events and the flexibility to get involved in various fundraising events + Eye care benefits + Support and Mentoring + Employee Assistance + Regular staff incentives + And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Mar 29, 2024
Full time
Ready to join the largest car company in the world? An exciting opportunity has just opened! RRG Motor Group is looking for a Weekend Showroom Host to join our Toyota team based in Bradford. We love diversity and welcome applications from Sales, Retail, Hospitality & Customer Service backgrounds. Naturally, any experience from within the automotive sector / vehicle sales would be great but NOT essential. Role info: Showroom Host - Part Time (Weekend) Bradford £10.42 Per Hour Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives Part-time, Permanent Hours: Saturday 08.30am - 17.00pm, Sunday 10.30am - 16.30pm About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today but as history shows; that won t stand still and the business will continue to grow, develop and expand. There are always exciting times ahead for RRG Group! The Weekend Showroom Host role: As a Showroom Host you are a central member of the team and a first point of contact for our customers. Your role is to provide a seamless service in a fast-paced environment. Professional and friendly, you will be responsible for welcoming customers to the showroom, helping them with their inquiries and setting the benchmark for the customer experience they expect. Immaculately presented in business attire, with a passion for delivering great customer service, you will present the best image for RRG Bradford. You will have a proven track record in the delivery of great customer service and experience in a fast-paced environment. What we are looking for: + Excellent communicator + Empathetic, able to anticipate and be authentic in looking after your guests + Team Player + Friendly, engaging and approachable + Proactive and helpful + Excellent organisational skills + Efficient under pressure + Good level of general education; ideally GCSE English and Maths + Good IT and administrative skills + Previous relevant experience within customer services or logistics + Clean UK recognised driving licence What s on Offer: + Discounts on vehicle repairs + Employee Car Scheme + A pension that pays + Wellbeing Wednesday + Referrer a Friend Scheme (£300 per referral) + Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. + Fantastic future career opportunities and development + Industry leading training + Great team spirit, charity events and the flexibility to get involved in various fundraising events + Eye care benefits + Support and Mentoring + Employee Assistance + Regular staff incentives + And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Sewell Wallis are representing a social impact foundation committed to placing people at the center of social and political decision-making. With the mission is to tackle society's greatest challenges through innovative approaches. We seek an experienced and entrepreneurial Head of Fundraising to drive our financial initiatives. As a pivotal team member, you'll secure resources vital for our innovative work in reshaping political systems for the future. Responsibilities: Fundraising strategy : Develop and implement a comprehensive fundraising strategy aligned with our mission and goals. This includes identifying potential funding sources, setting fundraising targets, and creating detailed plans to achieve them. Foundation and Grant Management : Work closely with the Institutional Fundraising lead to research, identify, and cultivate relationships with foundations, trusts, and grant-making organisations that share our vision. Prepare and submit high-quality grant proposals and applications, ensuring compliance with all requirements and deadlines. Fundraising development : Design new funding streams as appropriate, to support individual projects; for example, individual giving campaigns which capitalise on digital technologies, ensuring donor cultivation, stewardship, and retention Campaigns and Events : Plan and execute fundraising campaigns and events, both online and offline, to engage donors and raise funds. Collaborate with the communications team to promote and deliver these initiatives effectively. Budget Management : Manage the fundraising budget, tracking expenses, and ensuring efficient allocation of resources to maximise fundraising efforts. Reporting and Analytics : Monitor and report on fundraising progress, providing regular updates to the executive team and board of directors. Use data and analytics to assess fundraising effectiveness and make data-driven improvements. Team Leadership : Lead and mentor a team of fundraising professionals, providing guidance, support, and opportunities for professional development. Compliance : Ensure compliance with all relevant fundraising regulations and ethical standards, both in the UK and internationally. Essential Skills/Experience: A passion for the mission. Excellent communication skills. Networking prowess for high-profile representations. Knowledge of environmental and democratic fundraising landscapes and UK fundraising code of practice with a high level of integrity and ethical conduct. Strong leadership and innovation skills. Familiarity with the UK fundraising code of practice. Budget management and time management skills. Contribution to CRM system development. Desirable Skills/Experience: Existing relationships with funders in democratic innovation and climate action. Global context experience in individual giving. Awareness of digital technologies and their fundraising potential. Salary, Benefits, and Conditions: Salary range: 55-60k per annum (pro rata based on experience). Flexible working options, potentially part-time or full time (Tuesday to Thursday core days). 35 days holiday plus bank holidays (pro-rata). Pension contribution. Progression - the opportunity for role shaping and leadership For more information contact Faith Collins. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Mar 29, 2024
Full time
Sewell Wallis are representing a social impact foundation committed to placing people at the center of social and political decision-making. With the mission is to tackle society's greatest challenges through innovative approaches. We seek an experienced and entrepreneurial Head of Fundraising to drive our financial initiatives. As a pivotal team member, you'll secure resources vital for our innovative work in reshaping political systems for the future. Responsibilities: Fundraising strategy : Develop and implement a comprehensive fundraising strategy aligned with our mission and goals. This includes identifying potential funding sources, setting fundraising targets, and creating detailed plans to achieve them. Foundation and Grant Management : Work closely with the Institutional Fundraising lead to research, identify, and cultivate relationships with foundations, trusts, and grant-making organisations that share our vision. Prepare and submit high-quality grant proposals and applications, ensuring compliance with all requirements and deadlines. Fundraising development : Design new funding streams as appropriate, to support individual projects; for example, individual giving campaigns which capitalise on digital technologies, ensuring donor cultivation, stewardship, and retention Campaigns and Events : Plan and execute fundraising campaigns and events, both online and offline, to engage donors and raise funds. Collaborate with the communications team to promote and deliver these initiatives effectively. Budget Management : Manage the fundraising budget, tracking expenses, and ensuring efficient allocation of resources to maximise fundraising efforts. Reporting and Analytics : Monitor and report on fundraising progress, providing regular updates to the executive team and board of directors. Use data and analytics to assess fundraising effectiveness and make data-driven improvements. Team Leadership : Lead and mentor a team of fundraising professionals, providing guidance, support, and opportunities for professional development. Compliance : Ensure compliance with all relevant fundraising regulations and ethical standards, both in the UK and internationally. Essential Skills/Experience: A passion for the mission. Excellent communication skills. Networking prowess for high-profile representations. Knowledge of environmental and democratic fundraising landscapes and UK fundraising code of practice with a high level of integrity and ethical conduct. Strong leadership and innovation skills. Familiarity with the UK fundraising code of practice. Budget management and time management skills. Contribution to CRM system development. Desirable Skills/Experience: Existing relationships with funders in democratic innovation and climate action. Global context experience in individual giving. Awareness of digital technologies and their fundraising potential. Salary, Benefits, and Conditions: Salary range: 55-60k per annum (pro rata based on experience). Flexible working options, potentially part-time or full time (Tuesday to Thursday core days). 35 days holiday plus bank holidays (pro-rata). Pension contribution. Progression - the opportunity for role shaping and leadership For more information contact Faith Collins. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Head of Philanthropy and Special Events Do you imagine yourself spearheading a high value fundraising programme for a leading human rights charity? Do you want to use your skills and experience to raise donations from individual donors and special events for LGBTQ+ communities? Do you have the focus and tenacity to secure high value relationships that support Stonewall in its strategic delivery? I click apply for full job details
Mar 29, 2024
Full time
Head of Philanthropy and Special Events Do you imagine yourself spearheading a high value fundraising programme for a leading human rights charity? Do you want to use your skills and experience to raise donations from individual donors and special events for LGBTQ+ communities? Do you have the focus and tenacity to secure high value relationships that support Stonewall in its strategic delivery? I click apply for full job details
Salary: £ 42,697.67 plus (£5023.71 London Weighting allowance, if applicable) Contract length: Permanent Location: Flexible - Home or office based Hours: Full time, 37.5 Closing date: Sunday 14th April at 11:30pm Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK's leading housing and homelessness charities and join the fight for home? About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the role and team Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You'll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences. Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue. About you You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric. You will also have: An understanding of how to develop engaging supporter journeys from point of recruitment Strong people skills, with the ability to work collaboratively and with flexibility Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once Excellent influencing and negotiation skills, with the ability to build positive working relationships Effective management and leadership skills How to apply Please click 'Apply for Job' below. You are required to submit a CV and responses to the following points of the 'About you' section of the job description listed below, please keep this to a maximum of three pages: You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement You are audience led and supporter centric - dedicated to providing the best experience to Shelter supporters You have effective project and campaign management skills, able to manage multiple projects at once You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly. You're able to digest complex data and extract key insights to inform strategies and campaigns Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset We create change and align behind our strategy' Any applications submitted without a supporting statement will not be considered. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 29, 2024
Full time
Salary: £ 42,697.67 plus (£5023.71 London Weighting allowance, if applicable) Contract length: Permanent Location: Flexible - Home or office based Hours: Full time, 37.5 Closing date: Sunday 14th April at 11:30pm Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK's leading housing and homelessness charities and join the fight for home? About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. About the role and team Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You'll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences. Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue. About you You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric. You will also have: An understanding of how to develop engaging supporter journeys from point of recruitment Strong people skills, with the ability to work collaboratively and with flexibility Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once Excellent influencing and negotiation skills, with the ability to build positive working relationships Effective management and leadership skills How to apply Please click 'Apply for Job' below. You are required to submit a CV and responses to the following points of the 'About you' section of the job description listed below, please keep this to a maximum of three pages: You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement You are audience led and supporter centric - dedicated to providing the best experience to Shelter supporters You have effective project and campaign management skills, able to manage multiple projects at once You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly. You're able to digest complex data and extract key insights to inform strategies and campaigns Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset We create change and align behind our strategy' Any applications submitted without a supporting statement will not be considered. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Role: Head of Enterprise Managed Services (Full-time) Location: Whiteley, Hampshire / Hybrid (4 days at the office) Salary: £60,000 - £70,000 per annum Fantastic Hours: Mon - Fri, 8:30am 5.30pm The task at hand: We are looking for an established Head of Enterprise Managed Services who will play a pivotal role in ensuring high-quality technical support is provided to our customers, taking strategic and leadership responsibility for our 24x7 T1 and T2 teams and owning our Incident and Problem Management functions (to include out of hours and duty manager resource planning). Managing the lifecycle of all identified problems to ensure they have the appropriate focus within the business will be crucial. As Head of Enterprise Managed Services you will be working closely with multiple teams within Onecom to align on the service we provide to our customers, ensuring a seamless end-to-end journey. The Head of Enterprise Managed Services builds working relationships with both colleagues and customers, in turn supporting the company s commitment to achieving high standards of customer satisfaction and service quality. You will be working in a supportive, fast paced environment. The role involves a huge breadth and variety of duties including: - Responsible for the 24x7 Managed Service Desk team, providing leadership, direction and guidance, motivation and support, clear objectives, personal development and meaningful feedback on their performance and addressing underperformance promptly - Proactively manage our service boards to ensure that workflow is being prioritised and in line with our customer s SLAs, organising resource to ensure that requirements can be met to a high standard - Own the technical support, out of hours and duty manager rota - Engage with customers and suppliers to review the delivery of support, suggesting ways to continually improve internal processes and procedures with a view to enhancing operational efficiency and improve overall customer experience - Engage with business transformation activities which will impact Technical Support and Customer Experience, ensuring that the Managed Service Desk is prepared to provide support for new products, suppliers and/or customers - Acting as an escalation point for high priority incidents - Working closely with customers, internal support teams and vendors to manage high priority incidents through to resolution - Host major incident conference bridges, ensuring all conversations are documented - Manage high priority communication bulletins to customers and internal stakeholders - Own the Incident and Problem Management Processes, ensuring there is a minimum of an annual review to ensure all process steps are kept up to date - Work closely with the Service Delivery and Support functions to ensure a consistent approach is adopted for all activities undertaken - Continually seek opportunities for service improvements and operating efficiencies to be implemented. - Provide coaching, guidance and support of the Incident and Problem Management process to ensure it delivers against the expectations of the customers and the business You'll be great in this role if: You have proven experience of working in a 24x7, SLA driven Managed Service Desk environment (essential) You are customer and service focused You are prepared to go the extra mile to resolve customer issues to their satisfaction without compromise, you will do this by implementing effective listening with the ability to diagnose a customer s problem and find an appropriate solution You are highly responsive and have a strong sense of urgency and commitment to follow tasks through to the end You have a technical understanding of telephony, cloud and connectivity solutions (desirable) You have a strong understanding of ITIL (desirable) You re an inspirational leader who demonstrates success and promotes team responsibility You have strong people management skills and can drive a team to ensure they contribute to delivering first class technical support You're able to lead and manage multi-disciplined staff and can support, train and identify development needs You're a performance manager understanding performance drivers, promoting self-management and utilising effective coaching skills You're confident with change management, working through an environment of change and effectively leading a team through transitions beyond their control You possess excellent decision-making skills, taking ownership and responsibility You have a high level of commercial awareness You're an excellent communicator with the ability to support and motivate staff Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy
Mar 29, 2024
Full time
Role: Head of Enterprise Managed Services (Full-time) Location: Whiteley, Hampshire / Hybrid (4 days at the office) Salary: £60,000 - £70,000 per annum Fantastic Hours: Mon - Fri, 8:30am 5.30pm The task at hand: We are looking for an established Head of Enterprise Managed Services who will play a pivotal role in ensuring high-quality technical support is provided to our customers, taking strategic and leadership responsibility for our 24x7 T1 and T2 teams and owning our Incident and Problem Management functions (to include out of hours and duty manager resource planning). Managing the lifecycle of all identified problems to ensure they have the appropriate focus within the business will be crucial. As Head of Enterprise Managed Services you will be working closely with multiple teams within Onecom to align on the service we provide to our customers, ensuring a seamless end-to-end journey. The Head of Enterprise Managed Services builds working relationships with both colleagues and customers, in turn supporting the company s commitment to achieving high standards of customer satisfaction and service quality. You will be working in a supportive, fast paced environment. The role involves a huge breadth and variety of duties including: - Responsible for the 24x7 Managed Service Desk team, providing leadership, direction and guidance, motivation and support, clear objectives, personal development and meaningful feedback on their performance and addressing underperformance promptly - Proactively manage our service boards to ensure that workflow is being prioritised and in line with our customer s SLAs, organising resource to ensure that requirements can be met to a high standard - Own the technical support, out of hours and duty manager rota - Engage with customers and suppliers to review the delivery of support, suggesting ways to continually improve internal processes and procedures with a view to enhancing operational efficiency and improve overall customer experience - Engage with business transformation activities which will impact Technical Support and Customer Experience, ensuring that the Managed Service Desk is prepared to provide support for new products, suppliers and/or customers - Acting as an escalation point for high priority incidents - Working closely with customers, internal support teams and vendors to manage high priority incidents through to resolution - Host major incident conference bridges, ensuring all conversations are documented - Manage high priority communication bulletins to customers and internal stakeholders - Own the Incident and Problem Management Processes, ensuring there is a minimum of an annual review to ensure all process steps are kept up to date - Work closely with the Service Delivery and Support functions to ensure a consistent approach is adopted for all activities undertaken - Continually seek opportunities for service improvements and operating efficiencies to be implemented. - Provide coaching, guidance and support of the Incident and Problem Management process to ensure it delivers against the expectations of the customers and the business You'll be great in this role if: You have proven experience of working in a 24x7, SLA driven Managed Service Desk environment (essential) You are customer and service focused You are prepared to go the extra mile to resolve customer issues to their satisfaction without compromise, you will do this by implementing effective listening with the ability to diagnose a customer s problem and find an appropriate solution You are highly responsive and have a strong sense of urgency and commitment to follow tasks through to the end You have a technical understanding of telephony, cloud and connectivity solutions (desirable) You have a strong understanding of ITIL (desirable) You re an inspirational leader who demonstrates success and promotes team responsibility You have strong people management skills and can drive a team to ensure they contribute to delivering first class technical support You're able to lead and manage multi-disciplined staff and can support, train and identify development needs You're a performance manager understanding performance drivers, promoting self-management and utilising effective coaching skills You're confident with change management, working through an environment of change and effectively leading a team through transitions beyond their control You possess excellent decision-making skills, taking ownership and responsibility You have a high level of commercial awareness You're an excellent communicator with the ability to support and motivate staff Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy
Do you have Audience or Supporter Journey experience? Have you previously worked in a membership-based organisation? Are you comfortable tailoring your communications to a broad range of audiences? Perhaps you have expertise in Insight and Engagement and are looking to pivot your experience to work for an organisation that truly has an impact on the world we live in. If so, we would love to hear from you! Head of Alumni Content StrategyRef: DH40827Location: CambridgeSalary: £61,198-£64,914 This role is based in central Cambridge. We practise a hybrid working model and the successful candidate will be expected to be in the office for a minimum of two days a week. Starting salary will be commensurate with experience and subject to approval. Following a recent team restructure, we are now ready to recruit our new Head of Alumni Programming. This position is part of the Alumni Engagement team within the Cambridge University Development and Alumni Relations office. The Alumni Engagement team is accountable for increasing the breadth and depth of engagement with the University's global community of over 320,000 alumni ambassadors, advocates and supporters who are critical to the delivery of our strategic goals and the University of Cambridge's significant potential. This role will oversee a small team and report directly to the Director of Alumni Engagement. The Head of Alumni Programming is accountable for designing, and implementing an alumni content programme that strengthens alumni connections to each other and the University through the use of a segmented, data-driven approach and targeted engagement. Working with colleagues within Development and Alumni Relations, the wider University, alumni, and external stakeholders the post-holder will design a content strategy for a global programme of in person and online events, email and social media marketing, hardcopy communications, and alumni websites. This position is a fantastic opportunity for someone with experience in data-driven engagement programmes and strong project management experience, as well as excellent organisational, communication and relationship-building credentials. We are looking for someone who is proactive, adaptable, and enjoys guiding a team and has great relationship management skills. It's an exciting time to join our office as we build on our "Dear World, Yours Cambridge" fundraising campaign. The momentum created by the campaign is unique and we are investing in the team that will continue to build on our success and take us into the future. Our Development and Alumni Relations office is a lively, collaborative and inclusive place to work. Closing date for this position is midnight on Sunday 21st April 2024 First round interviews for this position are anticipated to take place virtually on the w/c 29th April 2024 Second round interviews for this position are anticipated to take place week commencing w/c 6th May 2024 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK. No agencies please.
Mar 28, 2024
Full time
Do you have Audience or Supporter Journey experience? Have you previously worked in a membership-based organisation? Are you comfortable tailoring your communications to a broad range of audiences? Perhaps you have expertise in Insight and Engagement and are looking to pivot your experience to work for an organisation that truly has an impact on the world we live in. If so, we would love to hear from you! Head of Alumni Content StrategyRef: DH40827Location: CambridgeSalary: £61,198-£64,914 This role is based in central Cambridge. We practise a hybrid working model and the successful candidate will be expected to be in the office for a minimum of two days a week. Starting salary will be commensurate with experience and subject to approval. Following a recent team restructure, we are now ready to recruit our new Head of Alumni Programming. This position is part of the Alumni Engagement team within the Cambridge University Development and Alumni Relations office. The Alumni Engagement team is accountable for increasing the breadth and depth of engagement with the University's global community of over 320,000 alumni ambassadors, advocates and supporters who are critical to the delivery of our strategic goals and the University of Cambridge's significant potential. This role will oversee a small team and report directly to the Director of Alumni Engagement. The Head of Alumni Programming is accountable for designing, and implementing an alumni content programme that strengthens alumni connections to each other and the University through the use of a segmented, data-driven approach and targeted engagement. Working with colleagues within Development and Alumni Relations, the wider University, alumni, and external stakeholders the post-holder will design a content strategy for a global programme of in person and online events, email and social media marketing, hardcopy communications, and alumni websites. This position is a fantastic opportunity for someone with experience in data-driven engagement programmes and strong project management experience, as well as excellent organisational, communication and relationship-building credentials. We are looking for someone who is proactive, adaptable, and enjoys guiding a team and has great relationship management skills. It's an exciting time to join our office as we build on our "Dear World, Yours Cambridge" fundraising campaign. The momentum created by the campaign is unique and we are investing in the team that will continue to build on our success and take us into the future. Our Development and Alumni Relations office is a lively, collaborative and inclusive place to work. Closing date for this position is midnight on Sunday 21st April 2024 First round interviews for this position are anticipated to take place virtually on the w/c 29th April 2024 Second round interviews for this position are anticipated to take place week commencing w/c 6th May 2024 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK. No agencies please.
Head of Lotteries and Gaming Lead Lotteries and Gaming team for charity, driving supporter growth. Optimise existing campaigns, develop new opportunities, and support the Executive Director's goals. Excel in prize-led fundraising, and team management, and understand online/offline fundraising methods. Person Specification Demonstrated success in driving revenue growth within Individual Giving through prize-based fundraising initiatives, all while maintaining a high standard of donor service. Expertise in effectively leading and managing teams, as well as fostering motivation and professional growth among team members. Demonstrable knowledge of implementing successful Lotteries and Gaming strategies, processes and campaigns. The ability to work independently and as part of a larger team Experience in utilizing digital marketing and social media platforms and technologies to enhance fundraising efforts. Proven experience collecting and using data to monitor campaigns and make evidence-based recommendations Roles Responsibilities Develop a comprehensive vision and strategy for sustainable income growth in Lotteries and Gaming. Oversee day-to-day operations of lotteries and gaming activities, ensuring effective coordination and team support. Innovate player recruitment, retention, and engagement strategies to enhance the impact of Lottery and Raffle income streams. Supervise lottery administration processes, ensuring smooth operations. Collaborate with the Head of Supporter Services to ensure exceptional supporter experiences and effective gratitude processes. Give and seek feedback, hold the team accountable for results and drive change by inspiring others Benefits 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Employee Assistance Programmes Hybrid working - agreed with the line manager Development opportunities Location will be split between Rochester, home working & Redhill, (mainly located Rochester) If you have any questions then just reach out. (phone number removed) (url removed) Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Mar 28, 2024
Full time
Head of Lotteries and Gaming Lead Lotteries and Gaming team for charity, driving supporter growth. Optimise existing campaigns, develop new opportunities, and support the Executive Director's goals. Excel in prize-led fundraising, and team management, and understand online/offline fundraising methods. Person Specification Demonstrated success in driving revenue growth within Individual Giving through prize-based fundraising initiatives, all while maintaining a high standard of donor service. Expertise in effectively leading and managing teams, as well as fostering motivation and professional growth among team members. Demonstrable knowledge of implementing successful Lotteries and Gaming strategies, processes and campaigns. The ability to work independently and as part of a larger team Experience in utilizing digital marketing and social media platforms and technologies to enhance fundraising efforts. Proven experience collecting and using data to monitor campaigns and make evidence-based recommendations Roles Responsibilities Develop a comprehensive vision and strategy for sustainable income growth in Lotteries and Gaming. Oversee day-to-day operations of lotteries and gaming activities, ensuring effective coordination and team support. Innovate player recruitment, retention, and engagement strategies to enhance the impact of Lottery and Raffle income streams. Supervise lottery administration processes, ensuring smooth operations. Collaborate with the Head of Supporter Services to ensure exceptional supporter experiences and effective gratitude processes. Give and seek feedback, hold the team accountable for results and drive change by inspiring others Benefits 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Employee Assistance Programmes Hybrid working - agreed with the line manager Development opportunities Location will be split between Rochester, home working & Redhill, (mainly located Rochester) If you have any questions then just reach out. (phone number removed) (url removed) Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Merrifield Consultants are thrilled to be working in partnership with The Diocese of London to recruit two Senior Fundraising Manager's - individuals with the skills and experience to build upon recent successes in securing funding for medium and large projects and help strengthen and implement a robust fundraising strategy. Both roles will be key in driving the organisations' long-term strategic goal of improving the condition of churches across the Diocese so they can function more effectively as places of worship and community activity. They will also help promote crucial initiatives in areas such as environment and sustainability, community welfare and equality, diversity and inclusion. Role: Senior Fundraising Manager (x2 new posts) Reporting to: Head of Development Location: Westminster, Greater London , Hybrid, on site 3 days a week Terms: Full-time, Permanent Salary: 45,000 - 52,000 per year The London Diocesan Fund (LDF) is one of the largest charities in the UK and is the administrative centre of the part of the Church of England that makes up the Diocese of London. Parishes in the Diocese each represent an independent but affiliated charity, containing more than 400 places of worship, many of which are historically significance and in need of investment. The two Senior Fundraising Manager's will work strategically as part of the Development team to secure funds for the repair and rejuvenation of churches within the Diocese' portfolio. Ensuring all fundraising initiatives address local need and contribute to the regeneration of communities, the post-holders will work with parishes to identify funding opportunities and potential partnerships with community groups, heritage organisations to ensure the long-term sustainability of churches, and the services they provide to local communities. The distribution of tasks will be determined by the skills and experience of the candidates appointed. Key skills/experience/knowledge : Significant and varied fundraising, including a proven track record of securing grants from local authorities. Ability to work with a diverse client base. Experience of planning, managing fundraising targets and budgets. Experience of submitting applications for capital projects of 500,000 or more to the National Lottery Heritage or Community Fund Excellent knowledge of relevant Trusts and Foundations and National Lottery funding programmes Understanding of development and delivery phases of capital projects We are also looking for self-motivated, highly organised individuals who can demonstrate a creative approach to problem solving and have the ability to develop excellent working relationships across different teams and locations. Interested candidates must also be able to work flexible hours on occasion (time off in lieu will be given for occasional evening work) and be willing to travel to various locations in London to attend meetings, and events. Closing Date for applications: Wednesday 10th April Notification of being shortlisted : Wednesday 17th April 1st Stage interviews (Virtual) : Week commencing 29th April 2nd stage interviews (In-Person) : Week commencing 6th May To find out more about these opportunities or to make an application, please get in touch with Emma at Merrifield Consultants: (url removed) We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Mar 28, 2024
Full time
Merrifield Consultants are thrilled to be working in partnership with The Diocese of London to recruit two Senior Fundraising Manager's - individuals with the skills and experience to build upon recent successes in securing funding for medium and large projects and help strengthen and implement a robust fundraising strategy. Both roles will be key in driving the organisations' long-term strategic goal of improving the condition of churches across the Diocese so they can function more effectively as places of worship and community activity. They will also help promote crucial initiatives in areas such as environment and sustainability, community welfare and equality, diversity and inclusion. Role: Senior Fundraising Manager (x2 new posts) Reporting to: Head of Development Location: Westminster, Greater London , Hybrid, on site 3 days a week Terms: Full-time, Permanent Salary: 45,000 - 52,000 per year The London Diocesan Fund (LDF) is one of the largest charities in the UK and is the administrative centre of the part of the Church of England that makes up the Diocese of London. Parishes in the Diocese each represent an independent but affiliated charity, containing more than 400 places of worship, many of which are historically significance and in need of investment. The two Senior Fundraising Manager's will work strategically as part of the Development team to secure funds for the repair and rejuvenation of churches within the Diocese' portfolio. Ensuring all fundraising initiatives address local need and contribute to the regeneration of communities, the post-holders will work with parishes to identify funding opportunities and potential partnerships with community groups, heritage organisations to ensure the long-term sustainability of churches, and the services they provide to local communities. The distribution of tasks will be determined by the skills and experience of the candidates appointed. Key skills/experience/knowledge : Significant and varied fundraising, including a proven track record of securing grants from local authorities. Ability to work with a diverse client base. Experience of planning, managing fundraising targets and budgets. Experience of submitting applications for capital projects of 500,000 or more to the National Lottery Heritage or Community Fund Excellent knowledge of relevant Trusts and Foundations and National Lottery funding programmes Understanding of development and delivery phases of capital projects We are also looking for self-motivated, highly organised individuals who can demonstrate a creative approach to problem solving and have the ability to develop excellent working relationships across different teams and locations. Interested candidates must also be able to work flexible hours on occasion (time off in lieu will be given for occasional evening work) and be willing to travel to various locations in London to attend meetings, and events. Closing Date for applications: Wednesday 10th April Notification of being shortlisted : Wednesday 17th April 1st Stage interviews (Virtual) : Week commencing 29th April 2nd stage interviews (In-Person) : Week commencing 6th May To find out more about these opportunities or to make an application, please get in touch with Emma at Merrifield Consultants: (url removed) We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Essex & Herts Air Ambulance
Stevenage, Hertfordshire
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT). Permanent £45,000 pa 37.5 hours/ 5 days a week The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire You ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing. We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7. In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street. ABOUT THE ROLE The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT s retail operation, and to empower and engage the retail team through positive and clear leadership. This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire. SPECIFIC DUTIES AND RESPONSIBILITIES Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail. Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation. Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions. To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion. Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department. Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters. Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments. Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful. Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties. Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities. Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings. Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department Operational Responsibilities Lead, support and motivate the retail team, managing performance or conduct issues as required this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s. Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events. Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance. Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each. Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases. Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce. Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner. Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring. Implement a structured approach to using data in the analysis of sales. Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping. Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames. Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets. Develop and control EHAAT s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness. Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive. Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT s policies and procedures. To apply for this role please go to the EHAAT website and complete the application form and equality & diversity monitoring form
Mar 28, 2024
Full time
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT). Permanent £45,000 pa 37.5 hours/ 5 days a week The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire You ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing. We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7. In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street. ABOUT THE ROLE The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT s retail operation, and to empower and engage the retail team through positive and clear leadership. This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire. SPECIFIC DUTIES AND RESPONSIBILITIES Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail. Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation. Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions. To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion. Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department. Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters. Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments. Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful. Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties. Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities. Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings. Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department Operational Responsibilities Lead, support and motivate the retail team, managing performance or conduct issues as required this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s. Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events. Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance. Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each. Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases. Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce. Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner. Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring. Implement a structured approach to using data in the analysis of sales. Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping. Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames. Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets. Develop and control EHAAT s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness. Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive. Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT s policies and procedures. To apply for this role please go to the EHAAT website and complete the application form and equality & diversity monitoring form
You must have prior Telephone Fundraising or Telephone Sales experience to be considered for this role. Our client are actively seeking experienced and driven telephone professionals for a Sales and Fundraising role working from home. This role involves telephone correspondence, engaging customers and achieving set sales targets. This opportunity currently enables you to work from home on an ongoing, full time basis. To work from home you will need: Access to a PC or Laptop running either Apple OS or Windows 10 and above. A quiet and practical working environment (no noise or distractions.) A USB headset (standard earphones sometimes do not work.) Good internet connection. The right candidate will demonstrate: Previous telephone sales or fundraising experience is a must. Strong customer service skills and a genuine passion for giving great service. Confidence in addressing sensitive issues and a passion to help and represent charities. Desire for a long-term work from home role. You will need to be flexible to work between 12:00pm and 8:00pm Monday to Friday. Pay is between 12 - 14 per hour and is paid weekly. For further information please apply below.
Mar 28, 2024
Full time
You must have prior Telephone Fundraising or Telephone Sales experience to be considered for this role. Our client are actively seeking experienced and driven telephone professionals for a Sales and Fundraising role working from home. This role involves telephone correspondence, engaging customers and achieving set sales targets. This opportunity currently enables you to work from home on an ongoing, full time basis. To work from home you will need: Access to a PC or Laptop running either Apple OS or Windows 10 and above. A quiet and practical working environment (no noise or distractions.) A USB headset (standard earphones sometimes do not work.) Good internet connection. The right candidate will demonstrate: Previous telephone sales or fundraising experience is a must. Strong customer service skills and a genuine passion for giving great service. Confidence in addressing sensitive issues and a passion to help and represent charities. Desire for a long-term work from home role. You will need to be flexible to work between 12:00pm and 8:00pm Monday to Friday. Pay is between 12 - 14 per hour and is paid weekly. For further information please apply below.
Prospect Research Manager Location: Development and Alumni Engagement, University Offices, Wellington Square, Oxford OX1 2JD - hybrid working may be an option We are seeking an accomplished and committed person to join us in the role of Prospect Research Manager. Based in the University of Oxford's Development and Alumni Engagement department, the Prospect Research Team drives the ambitious fundraising activities of the University. It does this in a number of ways, and the major focus of this role is on the team's work in carrying out due diligence research as part of the University's donations acceptance process. About the role: Reporting to the Head of Prospect Research and working alongside two other Prospect Research Managers in a wider team, the postholder will play a key role in overseeing our crucial work in this area. The role also offers the opportunity of line management responsibilities. This is an opportunity to develop your career in the context of a busy, capable and friendly team, which also works on identifying new potential donors, and providing insights to build relationships with our supporters. We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums. About you: We are looking for someone who brings substantial experience of prospect research and due diligence in a fundraising context, successful experience of supervising the work of others and of allocating resources, and the desire to work collaboratively and build positive relationships with colleagues in the team and across the wider University. Other qualities that candidates will need include a commitment to providing a high-quality service; outstanding research and written communication skills; attention to detail; knowledge of current affairs; and an adaptable approach. What We Offer: As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including: 38 days annual leave (including public holidays) Hybrid working arrangements for a healthy work-life balance Extensive personal and professional development opportunities Membership to CASE to support your professional development as an educational advancement professional Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities Generous family leave for pregnancy, adoption, paternity, and shared parental leave Excellent contributory pension scheme for your financial future Salary sacrifice scheme for additional savings Subsidised sports centre membership to promote well-being Cycle loan scheme to encourage sustainable commuting Discounted bus and transit travel In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere. Application process: Click the link to 'Apply' and follow the on-screen instructions. You will be taken to our online Applicant portal. Applications should consist of a full CV and a letter of application (maximum of 2 pages), in PDF format, outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification. Only applications received before 12.00 noon on 15 April 2024 can be considered. Interviews are currently scheduled to take place week commencing 26 April 2024, in person in Oxford. To apply, please visit our website via the button below. Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
Mar 28, 2024
Full time
Prospect Research Manager Location: Development and Alumni Engagement, University Offices, Wellington Square, Oxford OX1 2JD - hybrid working may be an option We are seeking an accomplished and committed person to join us in the role of Prospect Research Manager. Based in the University of Oxford's Development and Alumni Engagement department, the Prospect Research Team drives the ambitious fundraising activities of the University. It does this in a number of ways, and the major focus of this role is on the team's work in carrying out due diligence research as part of the University's donations acceptance process. About the role: Reporting to the Head of Prospect Research and working alongside two other Prospect Research Managers in a wider team, the postholder will play a key role in overseeing our crucial work in this area. The role also offers the opportunity of line management responsibilities. This is an opportunity to develop your career in the context of a busy, capable and friendly team, which also works on identifying new potential donors, and providing insights to build relationships with our supporters. We support a diverse set of fundraising priorities, on themes ranging from innovative medical and scientific advances, to widening access to our University, to supporting world-class museums. About you: We are looking for someone who brings substantial experience of prospect research and due diligence in a fundraising context, successful experience of supervising the work of others and of allocating resources, and the desire to work collaboratively and build positive relationships with colleagues in the team and across the wider University. Other qualities that candidates will need include a commitment to providing a high-quality service; outstanding research and written communication skills; attention to detail; knowledge of current affairs; and an adaptable approach. What We Offer: As an employer, we value the wellbeing and development of all our employees. We offer a comprehensive range of benefits, including: 38 days annual leave (including public holidays) Hybrid working arrangements for a healthy work-life balance Extensive personal and professional development opportunities Membership to CASE to support your professional development as an educational advancement professional Supportive childcare services and other family-friendly leave schemes for working parents, guardians and those with caring responsibilities Generous family leave for pregnancy, adoption, paternity, and shared parental leave Excellent contributory pension scheme for your financial future Salary sacrifice scheme for additional savings Subsidised sports centre membership to promote well-being Cycle loan scheme to encourage sustainable commuting Discounted bus and transit travel In addition, you will have access to a vibrant community with social groups and sports clubs fostering an inclusive atmosphere. Application process: Click the link to 'Apply' and follow the on-screen instructions. You will be taken to our online Applicant portal. Applications should consist of a full CV and a letter of application (maximum of 2 pages), in PDF format, outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification. Only applications received before 12.00 noon on 15 April 2024 can be considered. Interviews are currently scheduled to take place week commencing 26 April 2024, in person in Oxford. To apply, please visit our website via the button below. Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We've doubled in size since 2020 and we plan to do it all again in the next few years. That growth brings change, challenge and opportunity for everyone as it evolves, so lots of fun ahead! We are an ambitious, but core values-orientated global organisation, trusted by global brands to deliver technology services and solutions to drive our customers' success. Number 1 - Best place to work in Ireland No 1 Best Place to work in India 4th Best Large Workplacein Tech in the UK 10th place in Glassdoor's Top 50 UK companies Oracle ERP Partner of the Year, Global Microsoft Partner of the Year for Application Modernisation, AWS Migration Partner of the Year Job Description Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digitial, Data and Cloud (UKDDC) commercial team - an Account Director for UK Insurance accounts. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK FSI market . Job Objectives: The objectives for the Sales Account Director includes: Leading the contracted relationship : The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 - client engagement, commercials, contracting, delivery practice engagement, project mobilisation. Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives. The account director will sponsor Quarterly Business Reviews. Developing and implementing sales strategies : The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust Leading the account sales team : The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI's are achieved. Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained. Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts. Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's. Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc) Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met. Stay up-to-date with industry trends : The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective. Provide regular reporting : The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management. Qualifications What we require: Strong track record working in a similar role, leading a sales team and setting successful sales strategies within the technology industry Proven experience in working in a Technology Services and solutions environment with proven expertise in this area (Insurance) Proven experience meeting sales targets as a team and individually Proven experience maintaining revenue in existing accounts, generating new business within existing accounts Strong leadership and communication skills, influencing customers and driving success within a sales team Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business What we admire: Strong awareness of trends in the industry Ability to leverage network to drive new business and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. Additional Information Why Version 1? Share in our Success Excellent base salary plus commission with no ceiling & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matte r & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities : an innovative Well Tech Scheme,Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. "Strong focus on the core values and really live by them in everything they do" Our Head of People Louise Lahiff explains why Version 1 could be the match for you Award-Winning Employee Focus Wired to Deliver Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present. Honesty and Integrity Telling customers what they need to hear - not what they want to hear. Personal Commitment Being accountable and keeping commitments No Ego Having an open, helpful and 'No Job Too Small' attitude. Actively seeking customer feedback to understand your business. Good enough is never our objective. We solve tough problems and make innovative suggestions. Our customers are accustomed to working with driven, results focused Version 1 people.
Mar 28, 2024
Full time
We've doubled in size since 2020 and we plan to do it all again in the next few years. That growth brings change, challenge and opportunity for everyone as it evolves, so lots of fun ahead! We are an ambitious, but core values-orientated global organisation, trusted by global brands to deliver technology services and solutions to drive our customers' success. Number 1 - Best place to work in Ireland No 1 Best Place to work in India 4th Best Large Workplacein Tech in the UK 10th place in Glassdoor's Top 50 UK companies Oracle ERP Partner of the Year, Global Microsoft Partner of the Year for Application Modernisation, AWS Migration Partner of the Year Job Description Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a Microsoft Gold Partner, AWS Premier Consulting Partner, and Oracle Platform Partner status, we deliver world-class IT solutions that drive customer success. As we continue to deliver significant growth and plan to grow even further, we are delighted to announce the creation of a new role within our UK Digitial, Data and Cloud (UKDDC) commercial team - an Account Director for UK Insurance accounts. This is an exciting opportunity for an account director with experience in Technology services and solutions to join one of the fastest-growing consultancies in the UK and Ireland to support and develop our strong footing in the UK FSI market . Job Objectives: The objectives for the Sales Account Director includes: Leading the contracted relationship : The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 - client engagement, commercials, contracting, delivery practice engagement, project mobilisation. Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company / account objectives. The account director will sponsor Quarterly Business Reviews. Developing and implementing sales strategies : The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust Leading the account sales team : The Account Director is responsible for the performance of the sales team they will lead, manage and coaching the sales team to ensure sales targets and KPI's are achieved. Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter / year on year) is as a minimum maintained. Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts. Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's. Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc) Collaborate with Internal Stakeholders: The Account Director will collaborate with individuals in other departments such as Portfolio Directors, Delivery Principals, Advisory Services, as well as various people accross practice, delivery and commercial to ensure that the client's needs are being met. Stay up-to-date with industry trends : The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective. Provide regular reporting : The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management. Qualifications What we require: Strong track record working in a similar role, leading a sales team and setting successful sales strategies within the technology industry Proven experience in working in a Technology Services and solutions environment with proven expertise in this area (Insurance) Proven experience meeting sales targets as a team and individually Proven experience maintaining revenue in existing accounts, generating new business within existing accounts Strong leadership and communication skills, influencing customers and driving success within a sales team Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business What we admire: Strong awareness of trends in the industry Ability to leverage network to drive new business and you'll be able to provide evidence and examples of where you have demonstrated these skills in the past. Additional Information Why Version 1? Share in our Success Excellent base salary plus commission with no ceiling & an opportunity to join our new V1 Equity success Scheme Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review Financial benefits including; Pension, Private Healthcare Cover, Life Assurance, Financial advice Ways of working now with remote & hybrid working options but there is always as a good excuse to get together too Moments that matte r & our enhanced maternity & paternity leave policies for life's journey A large training budget for accreditations and educational assistance for courses relevant to your role. Ways Wellbeing activities : an innovative Well Tech Scheme,Yoga, sponsored marathon and local team sports Version 1 Annual Excellence Awards & our ' Call-Out' platform where performance is called out and recognised Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. PLUS, many more exciting benefits drop us a note to find out more. "Strong focus on the core values and really live by them in everything they do" Our Head of People Louise Lahiff explains why Version 1 could be the match for you Award-Winning Employee Focus Wired to Deliver Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present. Honesty and Integrity Telling customers what they need to hear - not what they want to hear. Personal Commitment Being accountable and keeping commitments No Ego Having an open, helpful and 'No Job Too Small' attitude. Actively seeking customer feedback to understand your business. Good enough is never our objective. We solve tough problems and make innovative suggestions. Our customers are accustomed to working with driven, results focused Version 1 people.
As an Associate Solicitor, you will help our General Counsel and the Head of Regulatory Affairs to minimize legal and regulatory risk and align with essential business objectives. Responsibilities of the role Support our legal and compliance teams, specifically the General Counsel and Head of Regulatory Affairs, with the day to day legal and compliance workflow. Assist the General Counsel and Head of Regulatory Affairs with various CoSec, data protection, and litigation matters. Work with the legal team on a variety of activities such as: Drafting, reviewing, and negotiating commercial contracts and bespoke customer contracts Handling property affairs and providing some employment guidance Drafting & maintaining standard T's and C's, verbal and written customer contracts Reviewing marketing and PR content Defending claims against the organisation Reviewing and drafting customer/colleague correspondence Assist the compliance team in monitoring, summarizing, and submitting responses to regulatory documents. Ensure awareness of regulatory obligations, update on regulatory performance, and work on compliance with regulatory changes. Identify and address areas of non-compliance. Keep the team updated on legal developments and help the General Counsel share information/know-how with the business, delivering training where appropriate. Serve as a trusted advisor and business partner to key stakeholders within the business in the execution of the business strategy, ensuring that legal and regulatory risk is minimised throughout the group. Help the General Counsel and Head of Regulatory Affairs to ensure the group complies with the regulatory requirements of its regulators - Ofcom, Ofwat, Ofgem, WICS and the FCA. Experience / Qualifications A qualified solicitor with a strong academic record and several years post qualification experience. Relatable and positive experience of working in a fast-paced, constantly changing organisation. Some commercial experience preferably, but not necessarily, in an in-house environment. Our legal team has a wide range of prior experience, from shipping litigation to restructuring. Strong drafting and negotiation skills. Ability to effectively manage a sizeable workload with the requisite organisational skills. Our Story Verastar was established with the goal of simplifying our customers' lives and making our employees' experiences more rewarding. As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Electricity, Payment Services, and Insurance. For more than two decades, our growth journey has been marked by various accolades, such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch' award from Best Companies. Why Choose Verastar? At Verastar, we don't just do jobs, we do careers. With our ambitious growth strategies, our employees advance alongside us. We provide all the necessary support for your development and success, including flexible working arrangements, a transparent rewards system, a diverse and inclusive environment, and the autonomy to steer your career path and create your own opportunities. Verastar is a great place to work, made better by you. In return for your hard work, you'll get It takes all kinds of people to make Verastar the success that we are, and we've got a range of benefits to make sure everyone is happy. Pension contributions and life assurance coverage. Generous discounts at numerous high street and online retailers. 25 days of annual leave, increasing to 28 days based on tenure. Enjoy your birthday off every year. Ability to purchase up to 10 additional holidays and sell up to 5 days per year. Cycle to work and travel loans for people wanting a greener commute. Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice. The important extras Hybrid working model: the choice to work remotely for three days. Engage in charity fundraising and volunteering activities as part of our giving back initiative. Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social gatherings. Full time/Permanent contract of 37.5 hours per week. No weekends and every bank holiday off. What happens next? If you're looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click 'Apply' today to take the next step in your career. Across the Verastar Group, we are dedicated to fostering an inclusive environment and embracing our diversity. We are on the lookout for skilled individuals who share our values to join our teams. All successful candidates will be subject to pre-employment checks.
Mar 28, 2024
Full time
As an Associate Solicitor, you will help our General Counsel and the Head of Regulatory Affairs to minimize legal and regulatory risk and align with essential business objectives. Responsibilities of the role Support our legal and compliance teams, specifically the General Counsel and Head of Regulatory Affairs, with the day to day legal and compliance workflow. Assist the General Counsel and Head of Regulatory Affairs with various CoSec, data protection, and litigation matters. Work with the legal team on a variety of activities such as: Drafting, reviewing, and negotiating commercial contracts and bespoke customer contracts Handling property affairs and providing some employment guidance Drafting & maintaining standard T's and C's, verbal and written customer contracts Reviewing marketing and PR content Defending claims against the organisation Reviewing and drafting customer/colleague correspondence Assist the compliance team in monitoring, summarizing, and submitting responses to regulatory documents. Ensure awareness of regulatory obligations, update on regulatory performance, and work on compliance with regulatory changes. Identify and address areas of non-compliance. Keep the team updated on legal developments and help the General Counsel share information/know-how with the business, delivering training where appropriate. Serve as a trusted advisor and business partner to key stakeholders within the business in the execution of the business strategy, ensuring that legal and regulatory risk is minimised throughout the group. Help the General Counsel and Head of Regulatory Affairs to ensure the group complies with the regulatory requirements of its regulators - Ofcom, Ofwat, Ofgem, WICS and the FCA. Experience / Qualifications A qualified solicitor with a strong academic record and several years post qualification experience. Relatable and positive experience of working in a fast-paced, constantly changing organisation. Some commercial experience preferably, but not necessarily, in an in-house environment. Our legal team has a wide range of prior experience, from shipping litigation to restructuring. Strong drafting and negotiation skills. Ability to effectively manage a sizeable workload with the requisite organisational skills. Our Story Verastar was established with the goal of simplifying our customers' lives and making our employees' experiences more rewarding. As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Electricity, Payment Services, and Insurance. For more than two decades, our growth journey has been marked by various accolades, such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch' award from Best Companies. Why Choose Verastar? At Verastar, we don't just do jobs, we do careers. With our ambitious growth strategies, our employees advance alongside us. We provide all the necessary support for your development and success, including flexible working arrangements, a transparent rewards system, a diverse and inclusive environment, and the autonomy to steer your career path and create your own opportunities. Verastar is a great place to work, made better by you. In return for your hard work, you'll get It takes all kinds of people to make Verastar the success that we are, and we've got a range of benefits to make sure everyone is happy. Pension contributions and life assurance coverage. Generous discounts at numerous high street and online retailers. 25 days of annual leave, increasing to 28 days based on tenure. Enjoy your birthday off every year. Ability to purchase up to 10 additional holidays and sell up to 5 days per year. Cycle to work and travel loans for people wanting a greener commute. Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice. The important extras Hybrid working model: the choice to work remotely for three days. Engage in charity fundraising and volunteering activities as part of our giving back initiative. Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social gatherings. Full time/Permanent contract of 37.5 hours per week. No weekends and every bank holiday off. What happens next? If you're looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click 'Apply' today to take the next step in your career. Across the Verastar Group, we are dedicated to fostering an inclusive environment and embracing our diversity. We are on the lookout for skilled individuals who share our values to join our teams. All successful candidates will be subject to pre-employment checks.
Proactive Solutions Group Ltd
Nottingham, Nottinghamshire
Work From Home / Remote Charity Fundraiser / Telesales Advisor You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection. Work From Home Charity Fundraiser / Home Based Telesales Advisor A Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25. The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience. The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer. There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training pay, so the first 3 days of online Zoom training, which amounts to 15 hours, is held back until you complete 120 hours service. The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week. This role pays 11.45ph, however consistent target achievement will see the rate rise to 11.01ph and then to 11.55ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is 10.45ph (normally first 2 weeks depending on your performance). The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra 2ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of 17.50 per sign-up. Proactive People is a recruitment agency and recruitment business.
Mar 28, 2024
Seasonal
Work From Home / Remote Charity Fundraiser / Telesales Advisor You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection. Work From Home Charity Fundraiser / Home Based Telesales Advisor A Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25. The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience. The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer. There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training pay, so the first 3 days of online Zoom training, which amounts to 15 hours, is held back until you complete 120 hours service. The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week. This role pays 11.45ph, however consistent target achievement will see the rate rise to 11.01ph and then to 11.55ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is 10.45ph (normally first 2 weeks depending on your performance). The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra 2ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of 17.50 per sign-up. Proactive People is a recruitment agency and recruitment business.
Overview We are looking for an experienced Project Manager, with relevant technical experience and knowledge from working in waste management, to join the Council's Waste Strategy team. We welcome applicants who will lead the delivery of a range of waste related projects and programmes, including developing & implementing of a Waste Strategy which considers key local and national legislative / policy drivers and their impact on waste management services. The Communities Directorate is at the heart of the organisation and this role, within Neighbourhood Services, provides a rewarding opportunity in a supportive environment. This is an exciting time to join us, as we continue to develop our services in response to the Government's Resources & Waste Strategy. About us The role sits within the Waste Strategy team. The team are friendly, approachable and work collaboratively with internal and external stakeholders. The Waste Strategy team works alongside the waste collection and waste disposal teams, and this wider environment is dynamic and supportive. Working within Neighbourhood Services means there are plenty of opportunities for learning and development, in both a formal and informal capacity. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. About the role The Project Manager will be responsible for the planning and execution of a variety of projects, including shaping the way that Buckinghamshire Council delivers its waste collection and disposal services to its residents. The post holder will be working closely with the Neighbourhood Services Director along with the Heads of Service (waste collection, disposal and strategy) and their teams, and internal/external experts in multi-disciplined teams. The role will involve high-profile decisions through organisation governances in line with Buckinghamshire Council's vision, values, and strategic objectives. Any-Desk: As an 'any-desk' worker, you'll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you The ideal candidate will need to be an enthusiastic, self-motivated and organised person. The right person will need to have an excellent track record of working in waste management and managing projects within a complex environment using a formal method such as PRINCE2, and delivering these projects to time, quality and cost. They will need to be able to demonstrate initiative and have exceptional prioritisation and people skills. The ideal candidate will be able to lead, negotiate and make decisions to take forward the programme of projects with stakeholders and be customer focused. You will need to be able to maintain project documentation, have strong communication skills and be able to engage with stakeholders at all levels in a proactive, politically sensitive manner. For full details please see the attached job summary. Other information The closing date for applications is at midnight on Sunday 14th April. Interviews will be face to face in Aylesbury. The role will require agile / flexible working from our Council offices in Aylesbury and High Wycombe, as well as working from home. To apply for this role, please click the apply button at the top of this page. For an informal discussion about the role please contact Claire Oakins, Waste Strategy Manager This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day. This directorate includes a wide range of services, including: collecting and disposing of waste and recycling maintaining our roads and Rights of Way network and parking ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers managing Country Parks leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy licensing, cemeteries and crematoria The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that's through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Caf s, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Mar 28, 2024
Full time
Overview We are looking for an experienced Project Manager, with relevant technical experience and knowledge from working in waste management, to join the Council's Waste Strategy team. We welcome applicants who will lead the delivery of a range of waste related projects and programmes, including developing & implementing of a Waste Strategy which considers key local and national legislative / policy drivers and their impact on waste management services. The Communities Directorate is at the heart of the organisation and this role, within Neighbourhood Services, provides a rewarding opportunity in a supportive environment. This is an exciting time to join us, as we continue to develop our services in response to the Government's Resources & Waste Strategy. About us The role sits within the Waste Strategy team. The team are friendly, approachable and work collaboratively with internal and external stakeholders. The Waste Strategy team works alongside the waste collection and waste disposal teams, and this wider environment is dynamic and supportive. Working within Neighbourhood Services means there are plenty of opportunities for learning and development, in both a formal and informal capacity. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. About the role The Project Manager will be responsible for the planning and execution of a variety of projects, including shaping the way that Buckinghamshire Council delivers its waste collection and disposal services to its residents. The post holder will be working closely with the Neighbourhood Services Director along with the Heads of Service (waste collection, disposal and strategy) and their teams, and internal/external experts in multi-disciplined teams. The role will involve high-profile decisions through organisation governances in line with Buckinghamshire Council's vision, values, and strategic objectives. Any-Desk: As an 'any-desk' worker, you'll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you The ideal candidate will need to be an enthusiastic, self-motivated and organised person. The right person will need to have an excellent track record of working in waste management and managing projects within a complex environment using a formal method such as PRINCE2, and delivering these projects to time, quality and cost. They will need to be able to demonstrate initiative and have exceptional prioritisation and people skills. The ideal candidate will be able to lead, negotiate and make decisions to take forward the programme of projects with stakeholders and be customer focused. You will need to be able to maintain project documentation, have strong communication skills and be able to engage with stakeholders at all levels in a proactive, politically sensitive manner. For full details please see the attached job summary. Other information The closing date for applications is at midnight on Sunday 14th April. Interviews will be face to face in Aylesbury. The role will require agile / flexible working from our Council offices in Aylesbury and High Wycombe, as well as working from home. To apply for this role, please click the apply button at the top of this page. For an informal discussion about the role please contact Claire Oakins, Waste Strategy Manager This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that's why we're working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it's important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day. This directorate includes a wide range of services, including: collecting and disposing of waste and recycling maintaining our roads and Rights of Way network and parking ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers managing Country Parks leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy licensing, cemeteries and crematoria The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that's through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team. We recognise and reward you Hard work and success deserves recognition. That's why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Caf s, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Overview We are looking for an experienced Project Manager, with relevant technical experience and knowledge from working in waste management, to join the Council s Waste Strategy team. We welcome applicants who will lead the delivery of a range of waste related projects and programmes, including developing & implementing of a Waste Strategy which considers key local and national legislative / policy drivers and their impact on waste management services. The Communities Directorate is at the heart of the organisation and this role, within Neighbourhood Services, provides a rewarding opportunity in a supportive environment. This is an exciting time to join us, as we continue to develop our services in response to the Government s Resources & Waste Strategy. About us The role sits within the Waste Strategy team. The team are friendly, approachable and work collaboratively with internal and external stakeholders. The Waste Strategy team works alongside the waste collection and waste disposal teams, and this wider environment is dynamic and supportive. Working within Neighbourhood Services means there are plenty of opportunities for learning and development, in both a formal and informal capacity. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. About the role The Project Manager will be responsible for the planning and execution of a variety of projects, including shaping the way that Buckinghamshire Council delivers its waste collection and disposal services to its residents. The post holder will be working closely with the Neighbourhood Services Director along with the Heads of Service (waste collection, disposal and strategy) and their teams, and internal/external experts in multi-disciplined teams. The role will involve high-profile decisions through organisation governances in line with Buckinghamshire Council s vision, values, and strategic objectives. Any-Desk: As an any-desk worker, you ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you The ideal candidate will need to be an enthusiastic, self-motivated and organised person. The right person will need to have an excellent track record of working in waste management and managing projects within a complex environment using a formal method such as PRINCE2, and delivering these projects to time, quality and cost. They will need to be able to demonstrate initiative and have exceptional prioritisation and people skills. The ideal candidate will be able to lead, negotiate and make decisions to take forward the programme of projects with stakeholders and be customer focused. You will need to be able to maintain project documentation, have strong communication skills and be able to engage with stakeholders at all levels in a proactive, politically sensitive manner. For full details please see the attached job summary. Other information The closing date for applications is at midnight on Sunday 14th April. Interviews will be face to face in Aylesbury. The role will require agile / flexible working from our Council offices in Aylesbury and High Wycombe, as well as working from home. To apply for this role, please click the apply button at the top of this page. For an informal discussion about the role please contact Claire Oakins, Waste Strategy Manager This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that s why we re working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day. This directorate includes a wide range of services, including: collecting and disposing of waste and recycling maintaining our roads and Rights of Way network and parking ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers managing Country Parks leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy licensing, cemeteries and crematoria The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team. We recognise and reward you Hard work and success deserves recognition. That s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Caf s, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Mar 28, 2024
Full time
Overview We are looking for an experienced Project Manager, with relevant technical experience and knowledge from working in waste management, to join the Council s Waste Strategy team. We welcome applicants who will lead the delivery of a range of waste related projects and programmes, including developing & implementing of a Waste Strategy which considers key local and national legislative / policy drivers and their impact on waste management services. The Communities Directorate is at the heart of the organisation and this role, within Neighbourhood Services, provides a rewarding opportunity in a supportive environment. This is an exciting time to join us, as we continue to develop our services in response to the Government s Resources & Waste Strategy. About us The role sits within the Waste Strategy team. The team are friendly, approachable and work collaboratively with internal and external stakeholders. The Waste Strategy team works alongside the waste collection and waste disposal teams, and this wider environment is dynamic and supportive. Working within Neighbourhood Services means there are plenty of opportunities for learning and development, in both a formal and informal capacity. Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. About the role The Project Manager will be responsible for the planning and execution of a variety of projects, including shaping the way that Buckinghamshire Council delivers its waste collection and disposal services to its residents. The post holder will be working closely with the Neighbourhood Services Director along with the Heads of Service (waste collection, disposal and strategy) and their teams, and internal/external experts in multi-disciplined teams. The role will involve high-profile decisions through organisation governances in line with Buckinghamshire Council s vision, values, and strategic objectives. Any-Desk: As an any-desk worker, you ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements. About you The ideal candidate will need to be an enthusiastic, self-motivated and organised person. The right person will need to have an excellent track record of working in waste management and managing projects within a complex environment using a formal method such as PRINCE2, and delivering these projects to time, quality and cost. They will need to be able to demonstrate initiative and have exceptional prioritisation and people skills. The ideal candidate will be able to lead, negotiate and make decisions to take forward the programme of projects with stakeholders and be customer focused. You will need to be able to maintain project documentation, have strong communication skills and be able to engage with stakeholders at all levels in a proactive, politically sensitive manner. For full details please see the attached job summary. Other information The closing date for applications is at midnight on Sunday 14th April. Interviews will be face to face in Aylesbury. The role will require agile / flexible working from our Council offices in Aylesbury and High Wycombe, as well as working from home. To apply for this role, please click the apply button at the top of this page. For an informal discussion about the role please contact Claire Oakins, Waste Strategy Manager This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) Nacro We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Our values and culture We have a set of values, which our employees have chosen, that represent what we are Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect: a fair and inclusive culture the chance to really make a difference to those around you health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops a unified voice through our Employee Representative Group ongoing support, and the opportunity to develop and progress in your career with us opportunities to take part in fun activities such as fundraising and social events At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that s why we re working hard to ensure we continue to be an accessible and inclusive organisation. From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments. We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone. About the Business Unit Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day. This directorate includes a wide range of services, including: collecting and disposing of waste and recycling maintaining our roads and Rights of Way network and parking ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers managing Country Parks leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy licensing, cemeteries and crematoria The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team. We recognise and reward you Hard work and success deserves recognition. That s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Caf s, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCESS
Work From Home Telesales Charity Fundraiser ARE YOU AN EXPERIENCED TELESALES AGENT LOOKING FOR A CHALLENGING AND HUGELY REWARDING ROLE THAT HELPS GIVE BACK TO THE WORLD AROUND YOU? Then look no further. Our client is a highly experienced and long running UK based fundraising agency operating for 34 years. They believe that fundraising plays a vital part in aiding amazing charitable organisations endeavour to help all in need whether that is people, our planet or our pets, they will be there to do all they can to ensure that their charity partners are able to achieve their goals. What is in it for YOU, the Work From Home Telesales Charity Fundraiser: - 100% home working - Flexible hours - shift patterns 10-6pm - 12-8pm FT hours 35 pw and PT hours available with a minimum of 21 per week. Please ensure that you discuss this with the recruitment manager during the interview and upon offer of role. - Base rate of 11:45ph - Paid weekly - FULL training over 3.5 days with continued development - Excellent OTE and Bonus structure paid monthly (top performers can average 600- 800 PM) - Holiday pay What we are looking for from the Work From Home Telesales Charity Fundraiser: - Previous fundraising experience (desirable, but not essential) - Highly motivated individuals with a drive to succeed to be part of the dedicated donor acquisition team. - Have a proven track record of success and the ability to engage with people from all walks of life on the phone in a genuine and professional manner - An interest in the charitable sector is advantageous but not essential - Good home working environment - Own laptop and headset - Good internet with reliable speeds - Good understanding of tech Work From Home Telesales Charity Fundraiser hourly rate start at 11.45ph rising to 12.50ph
Mar 28, 2024
Seasonal
Work From Home Telesales Charity Fundraiser ARE YOU AN EXPERIENCED TELESALES AGENT LOOKING FOR A CHALLENGING AND HUGELY REWARDING ROLE THAT HELPS GIVE BACK TO THE WORLD AROUND YOU? Then look no further. Our client is a highly experienced and long running UK based fundraising agency operating for 34 years. They believe that fundraising plays a vital part in aiding amazing charitable organisations endeavour to help all in need whether that is people, our planet or our pets, they will be there to do all they can to ensure that their charity partners are able to achieve their goals. What is in it for YOU, the Work From Home Telesales Charity Fundraiser: - 100% home working - Flexible hours - shift patterns 10-6pm - 12-8pm FT hours 35 pw and PT hours available with a minimum of 21 per week. Please ensure that you discuss this with the recruitment manager during the interview and upon offer of role. - Base rate of 11:45ph - Paid weekly - FULL training over 3.5 days with continued development - Excellent OTE and Bonus structure paid monthly (top performers can average 600- 800 PM) - Holiday pay What we are looking for from the Work From Home Telesales Charity Fundraiser: - Previous fundraising experience (desirable, but not essential) - Highly motivated individuals with a drive to succeed to be part of the dedicated donor acquisition team. - Have a proven track record of success and the ability to engage with people from all walks of life on the phone in a genuine and professional manner - An interest in the charitable sector is advantageous but not essential - Good home working environment - Own laptop and headset - Good internet with reliable speeds - Good understanding of tech Work From Home Telesales Charity Fundraiser hourly rate start at 11.45ph rising to 12.50ph
About Us:In 2021, our client launched an ambitious set of Goals to dramatically improve the lives of autistic people across the UK and beyond. To achieve these goals they identify problems, find solutions, then advise and influence key partners who can implement change. They work in an agile way to deliver evidence-based innovative insights to empower autistic individuals people to thrive.To succeed and accelerate their opportunity to deliver impact, they need to expand their team. They are seeking a highly motivated Strategic Projects Manager with a track record of using agile methodologies to manage and successfully deliver high quality research-focused and technology- enabled projects. You'll join their in-house science team to develop and deliver research and evidence to deliver their 2030 goals flagship projects. This role is pivotal in supporting the whole team to demonstrate impact and secure the partnerships, funding and government buy-in that is needed to achieve their mission.This is an exciting time to join their dynamic, talented, and neurodiverse team.About the Role:We are seeking a Strategic Projects Manager with exceptional project management skills to drive the delivery of our 2030 strategic research projects. Our science team, in collaboration with academic and industry partners, is currently delivering a number of strategic research projects related to our 2030 Goals. As the Strategic Project Manager, you will work within the Science Team, supporting the Head of Research and focusing on agile delivery of our flagship projects to ensure sustainable achievement of our 2030 Goals.Key Responsibilities:We are looking for someone who is passionate about delivering innovative solutions to research, and who values working to high performance within a team, who thinks in diverse ways. .You'll use your skills in this role to: Provide day-to-day oversight of project timelines, deliverables, blockers, resources, and budgets across our portfolio of research and technical projects Communicate project information, providing regular updates to the Head of Research, Senior Management Team, Steering Groups, and internal fundraising, communications, and policy teams Support the Head of Research in ensuring data governance and compliance across all projects Create and maintain meticulous project documentation for governance Assist the Head of Research in embedding a robust project management framework within the organisation for sustainable growth and delivery of our 2030 Goals Coordinate with the finance team to ensure project invoices are processed promptly. About You: Desirable experience Eligible to work in the UK. Please note we cannot provide visa sponsorship. Minimum of three years' experience in a similar project management role. Expertise in agile project management methodologies. Experience in managing scientific and applied research projects. Technical proficiency with project management software and other relevant technologies. Expertise in data management and governance. Experience of risk management and mitigation, showing an ability to anticipate potential risks and develop contingency plans. Experience managing multiple projects, particularly applied research, and delivery of technology solutions, such as AI and related technologies. Knowledge and experience of autism/neurodivergence and related research. Experience working with researchers, clinicians, health/care services, technology partners Experience in the charity sector, particularly research charities. Understanding and experience of scientific research methodologies and their application. Skills Good negotiating skills to effectively work with key stakeholders, including team members, partners, and funders or other organisations, to ensure the smooth progress of projects. Ability to translate complex research concepts into understandable terms for non-scientific audiences. Able to create and follow long-term strategic plans, but also able to respond with agility, pace, and flexibility to emerging opportunities on a day-to-day basis. Adaptable and flexible approach, demonstrating an ability to adapt to changes and make necessary adjustments. Ability to work collaboratively and independently to effectively manage competing priorities, demonstrating openness to different perspectives and communication styles. Ability to demonstrate strategic thinking to support the delivery of our 2030 goals, including setting long-term objectives, developing and managing plans to achieve them. Ability to problem solve, analysing potential challenges that arise during project delivery, both technical and non-technical, and working with key stakeholders to identify and implement solutions. Excellent written English and the ability to communicate complex information to various stakeholders. Personal attributes Comfortable with nuance and uncertainty, with the motivation and resilience to tackle a fascinating but complex and contentious area of focus (autism and autism research). Understanding of and empathy for autistic and neurodivergent communities, to ensure that solutions are designed with their needs in mind. Ability to work on own initiative and in collaboration with various stakeholders. Ability to adapt to changing project requirements and priorities. Highly committed to the company mission, values, and activities. Employment InformationHours: 35 hour per week, Monday to FridayLocation: Hybrid with 1 - 2 days in our London office (Old Street) each weekAnnual Leave: 28 days annual leave a year, exclusive of bank holidays.Professional development: As well as occasional all-staff training, you will have a personal training budget of £300 per year.
Mar 28, 2024
Full time
About Us:In 2021, our client launched an ambitious set of Goals to dramatically improve the lives of autistic people across the UK and beyond. To achieve these goals they identify problems, find solutions, then advise and influence key partners who can implement change. They work in an agile way to deliver evidence-based innovative insights to empower autistic individuals people to thrive.To succeed and accelerate their opportunity to deliver impact, they need to expand their team. They are seeking a highly motivated Strategic Projects Manager with a track record of using agile methodologies to manage and successfully deliver high quality research-focused and technology- enabled projects. You'll join their in-house science team to develop and deliver research and evidence to deliver their 2030 goals flagship projects. This role is pivotal in supporting the whole team to demonstrate impact and secure the partnerships, funding and government buy-in that is needed to achieve their mission.This is an exciting time to join their dynamic, talented, and neurodiverse team.About the Role:We are seeking a Strategic Projects Manager with exceptional project management skills to drive the delivery of our 2030 strategic research projects. Our science team, in collaboration with academic and industry partners, is currently delivering a number of strategic research projects related to our 2030 Goals. As the Strategic Project Manager, you will work within the Science Team, supporting the Head of Research and focusing on agile delivery of our flagship projects to ensure sustainable achievement of our 2030 Goals.Key Responsibilities:We are looking for someone who is passionate about delivering innovative solutions to research, and who values working to high performance within a team, who thinks in diverse ways. .You'll use your skills in this role to: Provide day-to-day oversight of project timelines, deliverables, blockers, resources, and budgets across our portfolio of research and technical projects Communicate project information, providing regular updates to the Head of Research, Senior Management Team, Steering Groups, and internal fundraising, communications, and policy teams Support the Head of Research in ensuring data governance and compliance across all projects Create and maintain meticulous project documentation for governance Assist the Head of Research in embedding a robust project management framework within the organisation for sustainable growth and delivery of our 2030 Goals Coordinate with the finance team to ensure project invoices are processed promptly. About You: Desirable experience Eligible to work in the UK. Please note we cannot provide visa sponsorship. Minimum of three years' experience in a similar project management role. Expertise in agile project management methodologies. Experience in managing scientific and applied research projects. Technical proficiency with project management software and other relevant technologies. Expertise in data management and governance. Experience of risk management and mitigation, showing an ability to anticipate potential risks and develop contingency plans. Experience managing multiple projects, particularly applied research, and delivery of technology solutions, such as AI and related technologies. Knowledge and experience of autism/neurodivergence and related research. Experience working with researchers, clinicians, health/care services, technology partners Experience in the charity sector, particularly research charities. Understanding and experience of scientific research methodologies and their application. Skills Good negotiating skills to effectively work with key stakeholders, including team members, partners, and funders or other organisations, to ensure the smooth progress of projects. Ability to translate complex research concepts into understandable terms for non-scientific audiences. Able to create and follow long-term strategic plans, but also able to respond with agility, pace, and flexibility to emerging opportunities on a day-to-day basis. Adaptable and flexible approach, demonstrating an ability to adapt to changes and make necessary adjustments. Ability to work collaboratively and independently to effectively manage competing priorities, demonstrating openness to different perspectives and communication styles. Ability to demonstrate strategic thinking to support the delivery of our 2030 goals, including setting long-term objectives, developing and managing plans to achieve them. Ability to problem solve, analysing potential challenges that arise during project delivery, both technical and non-technical, and working with key stakeholders to identify and implement solutions. Excellent written English and the ability to communicate complex information to various stakeholders. Personal attributes Comfortable with nuance and uncertainty, with the motivation and resilience to tackle a fascinating but complex and contentious area of focus (autism and autism research). Understanding of and empathy for autistic and neurodivergent communities, to ensure that solutions are designed with their needs in mind. Ability to work on own initiative and in collaboration with various stakeholders. Ability to adapt to changing project requirements and priorities. Highly committed to the company mission, values, and activities. Employment InformationHours: 35 hour per week, Monday to FridayLocation: Hybrid with 1 - 2 days in our London office (Old Street) each weekAnnual Leave: 28 days annual leave a year, exclusive of bank holidays.Professional development: As well as occasional all-staff training, you will have a personal training budget of £300 per year.
Work From Home Telesales Charity Fundraiser ARE YOU AN EXPERIENCED TELESALES AGENT LOOKING FOR A CHALLENGING AND HUGELY REWARDING ROLE THAT HELPS GIVE BACK TO THE WORLD AROUND YOU? Then look no further. Our client is a highly experienced and long running UK based fundraising agency operating for 34 years. They believe that fundraising plays a vital part in aiding amazing charitable organisations endeavour to help all in need whether that is people, our planet or our pets, they will be there to do all they can to ensure that their charity partners are able to achieve their goals. What is in it for YOU, the Work From Home Telesales Charity Fundraiser: - 100% home working - Flexible hours - shift patterns 10-6pm - 12-8pm FT hours 35 pw and PT hours available with a minimum of 21 per week. Please ensure that you discuss this with the recruitment manager during the interview and upon offer of role. - Base rate of 11:45ph - Paid weekly - FULL training over 3.5 days with continued development - Excellent OTE and Bonus structure paid monthly (top performers can average 600- 800 PM) - Holiday pay What we are looking for from the Work From Home Telesales Charity Fundraiser: - Previous fundraising experience (desirable, but not essential) - Highly motivated individuals with a drive to succeed to be part of the dedicated donor acquisition team. - Have a proven track record of success and the ability to engage with people from all walks of life on the phone in a genuine and professional manner - An interest in the charitable sector is advantageous but not essential - Good home working environment - Own laptop and headset - Good internet with reliable speeds - Good understanding of tech Work From Home Telesales Charity Fundraiser hourly rate start at 11.45ph rising to 12.50ph
Mar 28, 2024
Seasonal
Work From Home Telesales Charity Fundraiser ARE YOU AN EXPERIENCED TELESALES AGENT LOOKING FOR A CHALLENGING AND HUGELY REWARDING ROLE THAT HELPS GIVE BACK TO THE WORLD AROUND YOU? Then look no further. Our client is a highly experienced and long running UK based fundraising agency operating for 34 years. They believe that fundraising plays a vital part in aiding amazing charitable organisations endeavour to help all in need whether that is people, our planet or our pets, they will be there to do all they can to ensure that their charity partners are able to achieve their goals. What is in it for YOU, the Work From Home Telesales Charity Fundraiser: - 100% home working - Flexible hours - shift patterns 10-6pm - 12-8pm FT hours 35 pw and PT hours available with a minimum of 21 per week. Please ensure that you discuss this with the recruitment manager during the interview and upon offer of role. - Base rate of 11:45ph - Paid weekly - FULL training over 3.5 days with continued development - Excellent OTE and Bonus structure paid monthly (top performers can average 600- 800 PM) - Holiday pay What we are looking for from the Work From Home Telesales Charity Fundraiser: - Previous fundraising experience (desirable, but not essential) - Highly motivated individuals with a drive to succeed to be part of the dedicated donor acquisition team. - Have a proven track record of success and the ability to engage with people from all walks of life on the phone in a genuine and professional manner - An interest in the charitable sector is advantageous but not essential - Good home working environment - Own laptop and headset - Good internet with reliable speeds - Good understanding of tech Work From Home Telesales Charity Fundraiser hourly rate start at 11.45ph rising to 12.50ph