Purpose of Role The Store Systems Support Manager, Europe, is responsible for all operational day-to-day activities of the European store support team. The team works alongside the other IT support teams to offer global support of current retail technology in Claire's stores. This position requires a solid technical background to lead and develop professional IT Analysts Previous retail and/or point of sale experience would be advantageous.Main ResponsibilitiesResponsible for the operational day-to-day activities of the store systems team whose primary task is to provide support for the various technologies used in both main chain stores and concessions business such as POS systems, tablets, handheld devices, payment solutions, customer counting solutions, network devices etc.Lead and support store systems team members. Actively contribute to his/her success by fostering a positive working environment. Identify areas for development and growth. Provide coaching and guidance.Directly contribute to the long-term store systems strategy and ensure effective execution.Take ownership of retail system related projects such software upgrades, hardware rollouts and tablet deployments. Plan, prepare, facilitate and document testing activities to ensure completeness and correctness of delivered solutions. Ensure change request approvals are carried out as necessary. Work directly with vendors to resolve product related functional/technical issuesDevelop and manage strong vendor relationships as well as work with business clients and internal IT teams to define, design, develop and implement store system solutionsDefine business requirements, business processes improvements, issues and data challengesDefine and implement change management, quality assurance and risk management to improve the store and customer experienceManage technical escalations. Ensure the proper urgency, progress and communication is occurring both internally and externally when managing escalated issuesBe prepared to provide a "hands on" function to assist team members when tight deadlines require 'all hands-on deck'Essential CriteriaPrior leadership experience in a technical and fast paced environment with a broad knowledge of software development, technical support functions, systems and operationsProven technical backgroundSolid experience of system design, implementation and supportKnowledge of POS (Point of Sale) or similar implementationsRetail experience advantageousAbility to communicate effectively, both written and verbally, at all levels of staff and managementExcellent analytical and problem solving skillsBe adept at facilitating problem solving and collaboration within and across teams
Jan 21, 2021
Full time
Purpose of Role The Store Systems Support Manager, Europe, is responsible for all operational day-to-day activities of the European store support team. The team works alongside the other IT support teams to offer global support of current retail technology in Claire's stores. This position requires a solid technical background to lead and develop professional IT Analysts Previous retail and/or point of sale experience would be advantageous.Main ResponsibilitiesResponsible for the operational day-to-day activities of the store systems team whose primary task is to provide support for the various technologies used in both main chain stores and concessions business such as POS systems, tablets, handheld devices, payment solutions, customer counting solutions, network devices etc.Lead and support store systems team members. Actively contribute to his/her success by fostering a positive working environment. Identify areas for development and growth. Provide coaching and guidance.Directly contribute to the long-term store systems strategy and ensure effective execution.Take ownership of retail system related projects such software upgrades, hardware rollouts and tablet deployments. Plan, prepare, facilitate and document testing activities to ensure completeness and correctness of delivered solutions. Ensure change request approvals are carried out as necessary. Work directly with vendors to resolve product related functional/technical issuesDevelop and manage strong vendor relationships as well as work with business clients and internal IT teams to define, design, develop and implement store system solutionsDefine business requirements, business processes improvements, issues and data challengesDefine and implement change management, quality assurance and risk management to improve the store and customer experienceManage technical escalations. Ensure the proper urgency, progress and communication is occurring both internally and externally when managing escalated issuesBe prepared to provide a "hands on" function to assist team members when tight deadlines require 'all hands-on deck'Essential CriteriaPrior leadership experience in a technical and fast paced environment with a broad knowledge of software development, technical support functions, systems and operationsProven technical backgroundSolid experience of system design, implementation and supportKnowledge of POS (Point of Sale) or similar implementationsRetail experience advantageousAbility to communicate effectively, both written and verbally, at all levels of staff and managementExcellent analytical and problem solving skillsBe adept at facilitating problem solving and collaboration within and across teams
We are Amazon; we pioneer. Since opening our virtual doors in 1995, we've been pushing the boundaries of possible further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth. That's why we're seeking a Field Quality Assistance Specialist to join our Amazon Logistics team Field Quality Assistant Responsibilities: The Field Quality Assistance Specialist will solve complex challenges with last mile delivery in their assigned territory, partnering with Operations Managers and external property managers to ensure timely delivery of goods out of our facilities. The individual in this position will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors. # Conduct 100 weekly deep dives on addresses for which we have failed to deliver on the first day, in line with the Repeat Delivery Defect (RDR) initiative. Submit the findings in the required timescales. # Verify potential access codes and delivery instructions for assigned addresses and update records as needed using the provided application. # Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback using the provided application. # Interact with property managers as needed to address concerns with service levels being provided. # Monitor delivery attempts throughout the day, particularly Unable to Locate events, and work with the DSP's to obtain the correct location so that the driver can deliver the same day. # Observe deliveries in the field to identify barriers to first-time delivery success; recommend solutions and improvements to Amazon's systems and processes. # Document feedback and audit results to help the AMZL team identify strengths, as well as areas of improvement. # Maintain a positive attitude and represent the company in a positive manner including adhering to the Vehicle Code of Conduct and reporting any accidents, driving violations, change in license and /or insurance requirements. # Collaborate with cross-functional teams to improve Customer Experience by providing input and data related to these instances. # Other additional duties as assigned, based on future quality initiatives based in the field.Field Quality Assistant basic Qualifications: # Excellent communication skills (both written and verbal). # High school diploma. # Intermediate to High Excel Proficiency. # Conscientious, dedicated approach; strives to meet or exceed departmental production goals. # Demonstrable problem solving, analytical ability. # Fast learner. # Able to handle long and short-term, varied and multiple tasks, while remaining committed in a fast-paced environment. # Previous experience in deep dives / FQA role. Field Quality Assistant preferred Qualifications: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, we offer a whole host of other benefits, including an employee discount. There are other, more intangible rewards too. Like our commitment to your development, a refreshing lack of hierarchy, the chance to work with some of the brightest minds in the industry, plenty of team spirit and an informal atmosphere - suits and ties are few and far between. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
We are Amazon; we pioneer. Since opening our virtual doors in 1995, we've been pushing the boundaries of possible further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth. That's why we're seeking a Field Quality Assistance Specialist to join our Amazon Logistics team Field Quality Assistant Responsibilities: The Field Quality Assistance Specialist will solve complex challenges with last mile delivery in their assigned territory, partnering with Operations Managers and external property managers to ensure timely delivery of goods out of our facilities. The individual in this position will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors. # Conduct 100 weekly deep dives on addresses for which we have failed to deliver on the first day, in line with the Repeat Delivery Defect (RDR) initiative. Submit the findings in the required timescales. # Verify potential access codes and delivery instructions for assigned addresses and update records as needed using the provided application. # Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback using the provided application. # Interact with property managers as needed to address concerns with service levels being provided. # Monitor delivery attempts throughout the day, particularly Unable to Locate events, and work with the DSP's to obtain the correct location so that the driver can deliver the same day. # Observe deliveries in the field to identify barriers to first-time delivery success; recommend solutions and improvements to Amazon's systems and processes. # Document feedback and audit results to help the AMZL team identify strengths, as well as areas of improvement. # Maintain a positive attitude and represent the company in a positive manner including adhering to the Vehicle Code of Conduct and reporting any accidents, driving violations, change in license and /or insurance requirements. # Collaborate with cross-functional teams to improve Customer Experience by providing input and data related to these instances. # Other additional duties as assigned, based on future quality initiatives based in the field.Field Quality Assistant basic Qualifications: # Excellent communication skills (both written and verbal). # High school diploma. # Intermediate to High Excel Proficiency. # Conscientious, dedicated approach; strives to meet or exceed departmental production goals. # Demonstrable problem solving, analytical ability. # Fast learner. # Able to handle long and short-term, varied and multiple tasks, while remaining committed in a fast-paced environment. # Previous experience in deep dives / FQA role. Field Quality Assistant preferred Qualifications: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, we offer a whole host of other benefits, including an employee discount. There are other, more intangible rewards too. Like our commitment to your development, a refreshing lack of hierarchy, the chance to work with some of the brightest minds in the industry, plenty of team spirit and an informal atmosphere - suits and ties are few and far between. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon associates will deliver world-class service to our customers. Amazon is looking for CS Operations intern who will support the Team Manager in their job of leading a team of Customer Service Associates. The number one priority for this role is to help the Team Manager removing blockers to assist the associates. At first, you will shadow the Team Manager for the coaching, development, performance and engagement of the associates. Once you will be trained on these tasks, you will actively drive actions on behalf of the Team Manager to remove any barriers that prevent the associates from demonstrating the Amazon CS Contact Tenets on every contact. The ideal Customer Service Operations Intern understands that supporting the associates is the most critical role they perform; to achieve this they are open and approachable, engage with the associates individually to understand how to most effectively help remove blockers and provide assistance. The ideal candidate will support the Team Manager in building a work environment where associates are engaged and feel a positive sense of achievement about their role in delivering world-class service. You will be responsible for using quantitative and qualitative data to identify opportunities to support the coaching, development, performance and engagement of the associates. You will then use the results of your analysis to help the Team Manager take care of the associates' satisfaction and engagement at work. As a future leader of customer facing associates, you will be trained on handling customer contacts and articulating the Amazon mission and expectations of the Amazon CS Contact Tenets. You will support the Team Manager in educating the associates about the important role they play in living the Contact Tenets and how their role supports the Amazon flywheel. Customer Service Operations Intern Skill Requirements: #Genuine interest in coaching or leading people. #Understanding of effective coaching techniques. #Strong listening skills. #Positive communicator who understands when necessary how to have tough conversations. #Ability to confidently facilitate team discussions and communicate business messages. #Maintains a high level of professionalism and approachability. #Knowledge of performance management techniques. #Ability to identify big accomplishments to celebrate and opportunities to support associates with coaching. #Strong time management and organizational skills. #Completes tasks on time to a high quality standard. #Ability to analyze and interpret data. #Takes action on issues and opportunities raised by the associates. #Helps the Team Manager drive team engagement and actions.Customer Service Operations Intern basic Qualifications:#You are currently working towards a 2+ year university degree. #Excellent written and verbal communication skills in English and the local language. #You have the right to work in the country you are applying for. #Evidence of leadership skills - perhaps you are president of a sporting or social club at university or took the lead in charity work or a group project. #Advance level of Microsoft Package (especially Excel). #You are willing to work to flexible schedules / shifts hours #Ability to work successfully in an ambiguous environment, to meet tight deadlines and prioritize workload even when faced with conflicting priorities.Customer Service Operations Intern preferred Qualifications:#Previous work experience - a summer job, internship or full-time role; if it's in a customer-facing environment (Customer Service, Sales, or Collections), even better. #Knowledge or experience of Project Management techniques. #Previous people management experience. #Working towards a university degree in People management disciplines. Our employees' safety is our top priority and we continue to monitor the global health situation. Because of this, your internship might be based in one of our facilities or it could be delivered virtually. Should it need to be delivered virtually, we have developed a program that ensures you will continue to have a meaningful and positive internship experience.Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon associates will deliver world-class service to our customers. Amazon is looking for CS Operations intern who will support the Team Manager in their job of leading a team of Customer Service Associates. The number one priority for this role is to help the Team Manager removing blockers to assist the associates. At first, you will shadow the Team Manager for the coaching, development, performance and engagement of the associates. Once you will be trained on these tasks, you will actively drive actions on behalf of the Team Manager to remove any barriers that prevent the associates from demonstrating the Amazon CS Contact Tenets on every contact. The ideal Customer Service Operations Intern understands that supporting the associates is the most critical role they perform; to achieve this they are open and approachable, engage with the associates individually to understand how to most effectively help remove blockers and provide assistance. The ideal candidate will support the Team Manager in building a work environment where associates are engaged and feel a positive sense of achievement about their role in delivering world-class service. You will be responsible for using quantitative and qualitative data to identify opportunities to support the coaching, development, performance and engagement of the associates. You will then use the results of your analysis to help the Team Manager take care of the associates' satisfaction and engagement at work. As a future leader of customer facing associates, you will be trained on handling customer contacts and articulating the Amazon mission and expectations of the Amazon CS Contact Tenets. You will support the Team Manager in educating the associates about the important role they play in living the Contact Tenets and how their role supports the Amazon flywheel. Customer Service Operations Intern Skill Requirements: #Genuine interest in coaching or leading people. #Understanding of effective coaching techniques. #Strong listening skills. #Positive communicator who understands when necessary how to have tough conversations. #Ability to confidently facilitate team discussions and communicate business messages. #Maintains a high level of professionalism and approachability. #Knowledge of performance management techniques. #Ability to identify big accomplishments to celebrate and opportunities to support associates with coaching. #Strong time management and organizational skills. #Completes tasks on time to a high quality standard. #Ability to analyze and interpret data. #Takes action on issues and opportunities raised by the associates. #Helps the Team Manager drive team engagement and actions.Customer Service Operations Intern basic Qualifications:#You are currently working towards a 2+ year university degree. #Excellent written and verbal communication skills in English and the local language. #You have the right to work in the country you are applying for. #Evidence of leadership skills - perhaps you are president of a sporting or social club at university or took the lead in charity work or a group project. #Advance level of Microsoft Package (especially Excel). #You are willing to work to flexible schedules / shifts hours #Ability to work successfully in an ambiguous environment, to meet tight deadlines and prioritize workload even when faced with conflicting priorities.Customer Service Operations Intern preferred Qualifications:#Previous work experience - a summer job, internship or full-time role; if it's in a customer-facing environment (Customer Service, Sales, or Collections), even better. #Knowledge or experience of Project Management techniques. #Previous people management experience. #Working towards a university degree in People management disciplines. Our employees' safety is our top priority and we continue to monitor the global health situation. Because of this, your internship might be based in one of our facilities or it could be delivered virtually. Should it need to be delivered virtually, we have developed a program that ensures you will continue to have a meaningful and positive internship experience.Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon in 2019 announced The Climate Pledge - its goal to reach the Paris Agreement 10 years early. Amazon has committed to be net zero carbon by 2040 and run on 100% renewable energy by 2030. To support this goal, the company has ordered 100,000 fully-electric delivery vehicles, the largest order ever for electric delivery vehicles, and is investing $100 million in reforestation projects around the world to begin removing carbon from the atmosphere now. Amazon is looking to hire an experienced, passionate, innovative, hands-on customer-obsessed Project Engineering Manager to lead the Sustainability and E-mobility infrastructure implementation across our EU wide last mile network. In addition, this role will lead all network wide sustainability infrastructure projects across UK/IE. The successful candidate will join the European Amazon Logistics Engineering team and will support to define together with core stakeholders the most efficient charging infrastructure concepts for existing and future delivery stations, will work with our partners across Europe on feasibility studies and finally will lead the local infrastructure implementation of charging station and other sustainability projects. The ideal candidate will demonstrate visionary leadership, critical thinking, self-motivation, ability to deal with ambiguity, love for contribution to a team goal. Personal inclination will be combined with engineering, planning, analytical skills and proven experience in project managing large scale infrastructure projects with multiple internal and external stakeholders. EU Sustainability Project Engineering Manager Responsibilities: # Accountable for Sustainability and E-mobility infrastructure implementation across existing and future Amazon Delivery Stations in UK. # Support in development of standardized charging concepts for our EU Last Mile Delivery network. # Project management of E-mobility charger installations. # Project management of Sustainability infrastructure projects. # Representation of Engineering teams in cross functional Sustainability projects. # Support in development of future charging infrastructure concepts for our last mile network. # Support provider selection of e-vehicle charger for UK. # Responsible for cost evaluation and CAPEX/OPEX budgeting for sustainability projects in UK. # Responsible to develop and sign-off site-specific installation concepts and layouts. # Responsible to meet project timelines and budgets inclusive reporting to EU Program Management. # Responsible for definition and negotiation of after sale services for charger infrastructure. # Responsible for active contractor management during construction and post-launch. # Provide value engineering / value analysis. # Ensures adherence to all Health & Safety procedures. # Apply best practices from and share best practices with WW and EU counterparts. # Location may be reviewed. National and EU travel availability is required.EU Sustainability Project Engineering Manager basic Qualifications:# Master's degree (or higher). # Previous Industrial engineering, Electrical engineering or Facilities management experience. # Excellent analytical and organizational skills. # Candidates will be qualified in Electrical or Industrial Engineering. # Experience in dealing with large supplier (including contract negotiation), external planners and technical contractors. # Advanced industrial engineering, project management and implementation experience. # Advanced knowledge of engineering planning tools; solution driven approach to engineering challenges; advanced computer literacy (AutoCAD, Excel, PowerPoint). # Advanced experience in technical After-sales services. # Experience in Planning and organizing of technical projects inclusive evaluation of priorities and appropriate prioritization, risks assessment, bottle necks anticipation, manage critical issues, balance trade off, conflict resolution and delivery to time, need and budget. # Knowledge of project management tools and process improvement techniques. # A self-starting team player who is willing to roll up the sleeves. # Open and proactive communication in a multi lingual environment. # Cool head and ability to work under pressure. # Fluent in English. # Knowledge of at least one other EU language (preferably German, Italian, French or Spanish).EU Sustainability Project Engineering Manager preferred Qualifications:# Knowledge of at least one other EU language (preferably German, Italian, French or Spanish). About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon in 2019 announced The Climate Pledge - its goal to reach the Paris Agreement 10 years early. Amazon has committed to be net zero carbon by 2040 and run on 100% renewable energy by 2030. To support this goal, the company has ordered 100,000 fully-electric delivery vehicles, the largest order ever for electric delivery vehicles, and is investing $100 million in reforestation projects around the world to begin removing carbon from the atmosphere now. Amazon is looking to hire an experienced, passionate, innovative, hands-on customer-obsessed Project Engineering Manager to lead the Sustainability and E-mobility infrastructure implementation across our EU wide last mile network. In addition, this role will lead all network wide sustainability infrastructure projects across UK/IE. The successful candidate will join the European Amazon Logistics Engineering team and will support to define together with core stakeholders the most efficient charging infrastructure concepts for existing and future delivery stations, will work with our partners across Europe on feasibility studies and finally will lead the local infrastructure implementation of charging station and other sustainability projects. The ideal candidate will demonstrate visionary leadership, critical thinking, self-motivation, ability to deal with ambiguity, love for contribution to a team goal. Personal inclination will be combined with engineering, planning, analytical skills and proven experience in project managing large scale infrastructure projects with multiple internal and external stakeholders. EU Sustainability Project Engineering Manager Responsibilities: # Accountable for Sustainability and E-mobility infrastructure implementation across existing and future Amazon Delivery Stations in UK. # Support in development of standardized charging concepts for our EU Last Mile Delivery network. # Project management of E-mobility charger installations. # Project management of Sustainability infrastructure projects. # Representation of Engineering teams in cross functional Sustainability projects. # Support in development of future charging infrastructure concepts for our last mile network. # Support provider selection of e-vehicle charger for UK. # Responsible for cost evaluation and CAPEX/OPEX budgeting for sustainability projects in UK. # Responsible to develop and sign-off site-specific installation concepts and layouts. # Responsible to meet project timelines and budgets inclusive reporting to EU Program Management. # Responsible for definition and negotiation of after sale services for charger infrastructure. # Responsible for active contractor management during construction and post-launch. # Provide value engineering / value analysis. # Ensures adherence to all Health & Safety procedures. # Apply best practices from and share best practices with WW and EU counterparts. # Location may be reviewed. National and EU travel availability is required.EU Sustainability Project Engineering Manager basic Qualifications:# Master's degree (or higher). # Previous Industrial engineering, Electrical engineering or Facilities management experience. # Excellent analytical and organizational skills. # Candidates will be qualified in Electrical or Industrial Engineering. # Experience in dealing with large supplier (including contract negotiation), external planners and technical contractors. # Advanced industrial engineering, project management and implementation experience. # Advanced knowledge of engineering planning tools; solution driven approach to engineering challenges; advanced computer literacy (AutoCAD, Excel, PowerPoint). # Advanced experience in technical After-sales services. # Experience in Planning and organizing of technical projects inclusive evaluation of priorities and appropriate prioritization, risks assessment, bottle necks anticipation, manage critical issues, balance trade off, conflict resolution and delivery to time, need and budget. # Knowledge of project management tools and process improvement techniques. # A self-starting team player who is willing to roll up the sleeves. # Open and proactive communication in a multi lingual environment. # Cool head and ability to work under pressure. # Fluent in English. # Knowledge of at least one other EU language (preferably German, Italian, French or Spanish).EU Sustainability Project Engineering Manager preferred Qualifications:# Knowledge of at least one other EU language (preferably German, Italian, French or Spanish). About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
We're hiring a Senior Operations Manager. This leadership role is all about ensuring Fulfillment Center (FC) delivery is smooth and efficient. You'll be reporting to the General Manager, as you keep an eye on several critical areas of Fulfillment & Operations. Across our growing presence, Fulfillment Centers sit within our wider Fulfillment & Operations network: they're the backbone of our global business, driving our innovative culture and growth. These environments are both highly stimulating and rewarding: you'll step into your Fulfillment Center by leading a team of Operations and Area Managers. We'll expect you to proactively collaborate with the Operations and Area Managers you'll be directing. They'll require coaching and mentoring from you, to ensure that they, and the teams they manage, are able to meet performance objectives. How you'll succeed: The name of your game is to help tackle complex problems that affect Amazon's Operations and Customer Service. The teams you manage are always working to resolve just about any problem that arises during the customer journey. They'll need your input to aid them in thinking 'outside of the box'. Together with them, you will aim to: #Continuously improve the efficiency of operations and delivery processes. #Instill a culture of customer obsession, aiming for excellent customer service. #Maintain high standards of operations Health & Safety. #Inspire and reward an atmosphere of best practice sharing among employees. More day-to-day Senior Operations Manager responsibilities: #Proactive, constructive engagement with Delivery Service Providers. #You'll need to monitor the delivery metrics and performance of more than 2000 Associates. #You'll oversee plans for employees, schedules, quality initiatives, process change initiatives, in order to help FCs achieve year-on-year improvements. #You'll manage a large team (typically 2,000+): this workforce will consist of both permanent and temporary employees. #Via our People Agenda, you'll create, build up, lead and inspire your workforce to deliver improved performance levels. Part of this will include paying attention to: #The safety of our team members. #Employee engagement. #Performance leadership. #Talent & succession management. #Training & development.Senior Operations Manager basic Qualifications#Several years in manufacturing, production, or distribution logistics environments: ideally five of those at a senior level role, managing multi-site locations. #You hold an degree from an accredited institution. #You're goal-driven and target-oriented, always able to step back and appreciate the bigger picture. #Demonstrated track record of team leadership within a large scale, fast-moving and process-driven environment: end-to-end process management experience is a must. #You're able to manage, motivate and influence positive work behaviors in employees. #Proven ability to improve metrics at a country level. #Excellent command of English - both verbal and written.Senior Operations Manager preferred Qualifications #Ideally, you'll have an awareness of how to manage Lean/Six Sigma manufacturing techniques. #Experience of effectively managing third party contract resource arrangements is also a nice to have. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
We're hiring a Senior Operations Manager. This leadership role is all about ensuring Fulfillment Center (FC) delivery is smooth and efficient. You'll be reporting to the General Manager, as you keep an eye on several critical areas of Fulfillment & Operations. Across our growing presence, Fulfillment Centers sit within our wider Fulfillment & Operations network: they're the backbone of our global business, driving our innovative culture and growth. These environments are both highly stimulating and rewarding: you'll step into your Fulfillment Center by leading a team of Operations and Area Managers. We'll expect you to proactively collaborate with the Operations and Area Managers you'll be directing. They'll require coaching and mentoring from you, to ensure that they, and the teams they manage, are able to meet performance objectives. How you'll succeed: The name of your game is to help tackle complex problems that affect Amazon's Operations and Customer Service. The teams you manage are always working to resolve just about any problem that arises during the customer journey. They'll need your input to aid them in thinking 'outside of the box'. Together with them, you will aim to: #Continuously improve the efficiency of operations and delivery processes. #Instill a culture of customer obsession, aiming for excellent customer service. #Maintain high standards of operations Health & Safety. #Inspire and reward an atmosphere of best practice sharing among employees. More day-to-day Senior Operations Manager responsibilities: #Proactive, constructive engagement with Delivery Service Providers. #You'll need to monitor the delivery metrics and performance of more than 2000 Associates. #You'll oversee plans for employees, schedules, quality initiatives, process change initiatives, in order to help FCs achieve year-on-year improvements. #You'll manage a large team (typically 2,000+): this workforce will consist of both permanent and temporary employees. #Via our People Agenda, you'll create, build up, lead and inspire your workforce to deliver improved performance levels. Part of this will include paying attention to: #The safety of our team members. #Employee engagement. #Performance leadership. #Talent & succession management. #Training & development.Senior Operations Manager basic Qualifications#Several years in manufacturing, production, or distribution logistics environments: ideally five of those at a senior level role, managing multi-site locations. #You hold an degree from an accredited institution. #You're goal-driven and target-oriented, always able to step back and appreciate the bigger picture. #Demonstrated track record of team leadership within a large scale, fast-moving and process-driven environment: end-to-end process management experience is a must. #You're able to manage, motivate and influence positive work behaviors in employees. #Proven ability to improve metrics at a country level. #Excellent command of English - both verbal and written.Senior Operations Manager preferred Qualifications #Ideally, you'll have an awareness of how to manage Lean/Six Sigma manufacturing techniques. #Experience of effectively managing third party contract resource arrangements is also a nice to have. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications : # You have a bachelor degree or equivalent. #You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. # You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. # You're intellectually curious; you'll bring valuable insight to the team and business. Senior HR Manager preferred Qualifications : # You're both degree and CIPD qualified. # Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications : # You have a bachelor degree or equivalent. #You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. # You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. # You're intellectually curious; you'll bring valuable insight to the team and business. Senior HR Manager preferred Qualifications : # You're both degree and CIPD qualified. # Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications:# You have a bachelor degree or equivalent. # You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. #You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. #You're intellectually curious; you'll bring valuable insight to the team and business.Senior HR Manager preferred Qualifications:# You're both degree and CIPD qualified. #Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications:# You have a bachelor degree or equivalent. # You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. #You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. #You're intellectually curious; you'll bring valuable insight to the team and business.Senior HR Manager preferred Qualifications:# You're both degree and CIPD qualified. #Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications:# You have a bachelor degree or equivalent. # You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. # You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. #You're intellectually curious; you'll bring valuable insight to the team and business.Senior HR Manager preferred Qualifications:# Experience of managing remote/virtual international HR teams. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button!Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications:# You have a bachelor degree or equivalent. # You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. # You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. #You're intellectually curious; you'll bring valuable insight to the team and business.Senior HR Manager preferred Qualifications:# Experience of managing remote/virtual international HR teams. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button!Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications:# You have a bachelor degree or equivalent. #You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. # You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. # You're intellectually curious; you'll bring valuable insight to the team and business.Senior HR Manager preferred Qualifications:# You're both degree and CIPD qualified. # Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager basic Qualifications:# You have a bachelor degree or equivalent. #You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. # Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. # You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. # You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. # You're intellectually curious; you'll bring valuable insight to the team and business.Senior HR Manager preferred Qualifications:# You're both degree and CIPD qualified. # Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for motivated, customer-focused people who want to join our team as a Senior Maintenance Technician. The focus of this role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. Senior Maintenance Technician Responsibilities: # Role model health & safety best practices and monitor those around them to ensure they follow the example they set. # Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. # Coach and mentor the technicians on shift. # Support the line manager and to supervise the shift in their absence. # Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. # Support continuous improvement of systems in a standard manner across the EU network. # Develop and maintain a good working relationship across all levels in the organization. # Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. # Management of contractors.Senior Maintenance Technician basic Qualifications:# Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. # Solid foundational knowledge of PLC based controls systems. # Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. # Knowledge of Statutory Compliance requirements. # Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. # 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed.Senior Maintenance Technician preferred Qualifications:# Proven ability to supervise and influence others on the team. # Proven ability to multi-task and prioritize many different projects and workload. # Experience of multi-contractor management. # Experience in a multi-site environment. # Apprentice Trained, HNC, HND, BSc, BEng. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for motivated, customer-focused people who want to join our team as a Senior Maintenance Technician. The focus of this role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. Senior Maintenance Technician Responsibilities: # Role model health & safety best practices and monitor those around them to ensure they follow the example they set. # Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. # Coach and mentor the technicians on shift. # Support the line manager and to supervise the shift in their absence. # Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. # Support continuous improvement of systems in a standard manner across the EU network. # Develop and maintain a good working relationship across all levels in the organization. # Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. # Management of contractors.Senior Maintenance Technician basic Qualifications:# Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. # Solid foundational knowledge of PLC based controls systems. # Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. # Knowledge of Statutory Compliance requirements. # Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. # 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed.Senior Maintenance Technician preferred Qualifications:# Proven ability to supervise and influence others on the team. # Proven ability to multi-task and prioritize many different projects and workload. # Experience of multi-contractor management. # Experience in a multi-site environment. # Apprentice Trained, HNC, HND, BSc, BEng. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Job Title: Software Engineering Manager - Java Location: Remote based initially with travel to Farnham post-covid. Salary: £70,000 - £80,000 + bonus + car allowance Working Hours: 40 hours per week Monday - Friday Job Status: Permanent Who we areWe're the biggest name in Europe's vehicle remarketing industry, selling 1.3m vehicles per annum, across 60 locations and with a turnover of £2billion. We believe our people are the best in the business, they are friendly, expert and professional.BCA is so much more than selling cars, from the dock to defleet and beyond, BCA touches over 3.5m vehicles a year, working with OEMs, fleet operators and dealers to provide the backbone of the UK's automotive supply chain. From technical and logistics services for new vehicles, refurbishment, storage and logistics for the growing used sector and the core remarketing and auction operation, BCA offers the economies of scale and diversity of services to meet the needs of an impressive portfolio of customers.Why work for BCAWe are always interested in talented people to join our team. Because our people are so important, we treat them properly. We try to make working for BCA rewarding in every sense, including a positive work environment, training and development opportunities as well as exciting career options. As a company we are very charity-focused with regular events taking place throughout the year to support various charitable organisations. We offer plenty of benefits to our staff including:Onsite parkingDiscounts in the onsite canteen (some sites)Employee Assistance ProgrammeEye care schemeAccess to BCA Rewards which provides online and store discounts with a range of retailersCycle to work schemeTraining/apprenticeship offeringDiscounts in AA membershipsDeals on new carsCompany pension schemeThe Role:As our software engineering department matures, leans towards the cloud and embraces continuous development/deployment we need to ensure that we have a consistent approach to software engineering practices, optimising quality and reuse.We have a new vacancy for a manager that will focus on taking us to the next level of software engineering in Java and related technologies. The role will focus on the growth of our talented internal engineers, supervising the quality of our off-shore PHP resources, training and promoting best in class engineering practices in our development teams and, working with our team of Solution Architects, have technical oversight over the software architecture of our Java platforms.The role will be responsible for managing our Java resourcing and ensuring that we have the right people with the right skills to drive our product development teams, both directly employed and through partners/suppliers.Key OutcomesIn collaboration with other Software Engineering Managers, develop and document BCAs engineering maturity model with the aim to provide quantitative measurement of increasing maturity over timeImplement the model with all Java-based platforms and conduct quarterly reviews of progressPromote excellence in engineering practices both in-house and within development partners through organised training and advocacy via our internal communication forums and Communities of PracticeEstablish a Community of Practice on engineering practices, encourage engagement and drive the practice towards a self-led modelProvide coaching and mentoring for staff, leading to well-coached, self-measuring development teamsProvide excellent-quality line management to your people and teams, leading to appreciated engineers with clear career and personal development plansSet out the Java tooling landscape, ensuring our people are aligned around best-in-class use of tooling across product teamsEngage with Product Leadership to ensure that they understand and support the importance of matured engineering practicesBased on the direction set by Architecture, own the software architecture roadmap of each of our Java platformsContribute fully to the software engineering management team on topics that may not sit within your area of expertise and own the topics that doAlign with other specialists in coaching and supporting product teams to engineering excellenceSkills and ExperienceTechnical background in Java and related/complementary technologiesFamiliarity with all leading Java Frameworks to an expert levelOutward looking, retaining a high degree of expertise in emerging frameworks and use-cases for Java and related technologies, embracing a culture of internal and external collaboration to solve complex problems and embedding that in teams and individualsAbility to get "hands on" in order to develop POCs and patterns for teams to followExperienced in software architecture and application designExpertise in at least one of AWS or Azure based containerised or serverless technologiesExperienced people manager, mentor and trainer/coach; demonstrable experience in managing and developing individuals as individuals and unlocking talentAn exceptional balance of technical and soft skillsComfortable working in a distributed team environment that undergoes continuous changeFlexible in approach to role and responsibilitiesConfident enough to challenge but, equally, seeks feedback, listens carefully and always ensures the right outcome for BCAEnthusiastic and driven with a desire to succeedExcellent team playerHigh level of personal ownership and accountability with an ability to provide clarity on activities and outcomes linked to business and people goals and the context in which they sitCultural awareness and emotional intelligence, backed by demonstrable experience working closely with diverse culturesOur policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. or disability.
Jan 21, 2021
Full time
Job Title: Software Engineering Manager - Java Location: Remote based initially with travel to Farnham post-covid. Salary: £70,000 - £80,000 + bonus + car allowance Working Hours: 40 hours per week Monday - Friday Job Status: Permanent Who we areWe're the biggest name in Europe's vehicle remarketing industry, selling 1.3m vehicles per annum, across 60 locations and with a turnover of £2billion. We believe our people are the best in the business, they are friendly, expert and professional.BCA is so much more than selling cars, from the dock to defleet and beyond, BCA touches over 3.5m vehicles a year, working with OEMs, fleet operators and dealers to provide the backbone of the UK's automotive supply chain. From technical and logistics services for new vehicles, refurbishment, storage and logistics for the growing used sector and the core remarketing and auction operation, BCA offers the economies of scale and diversity of services to meet the needs of an impressive portfolio of customers.Why work for BCAWe are always interested in talented people to join our team. Because our people are so important, we treat them properly. We try to make working for BCA rewarding in every sense, including a positive work environment, training and development opportunities as well as exciting career options. As a company we are very charity-focused with regular events taking place throughout the year to support various charitable organisations. We offer plenty of benefits to our staff including:Onsite parkingDiscounts in the onsite canteen (some sites)Employee Assistance ProgrammeEye care schemeAccess to BCA Rewards which provides online and store discounts with a range of retailersCycle to work schemeTraining/apprenticeship offeringDiscounts in AA membershipsDeals on new carsCompany pension schemeThe Role:As our software engineering department matures, leans towards the cloud and embraces continuous development/deployment we need to ensure that we have a consistent approach to software engineering practices, optimising quality and reuse.We have a new vacancy for a manager that will focus on taking us to the next level of software engineering in Java and related technologies. The role will focus on the growth of our talented internal engineers, supervising the quality of our off-shore PHP resources, training and promoting best in class engineering practices in our development teams and, working with our team of Solution Architects, have technical oversight over the software architecture of our Java platforms.The role will be responsible for managing our Java resourcing and ensuring that we have the right people with the right skills to drive our product development teams, both directly employed and through partners/suppliers.Key OutcomesIn collaboration with other Software Engineering Managers, develop and document BCAs engineering maturity model with the aim to provide quantitative measurement of increasing maturity over timeImplement the model with all Java-based platforms and conduct quarterly reviews of progressPromote excellence in engineering practices both in-house and within development partners through organised training and advocacy via our internal communication forums and Communities of PracticeEstablish a Community of Practice on engineering practices, encourage engagement and drive the practice towards a self-led modelProvide coaching and mentoring for staff, leading to well-coached, self-measuring development teamsProvide excellent-quality line management to your people and teams, leading to appreciated engineers with clear career and personal development plansSet out the Java tooling landscape, ensuring our people are aligned around best-in-class use of tooling across product teamsEngage with Product Leadership to ensure that they understand and support the importance of matured engineering practicesBased on the direction set by Architecture, own the software architecture roadmap of each of our Java platformsContribute fully to the software engineering management team on topics that may not sit within your area of expertise and own the topics that doAlign with other specialists in coaching and supporting product teams to engineering excellenceSkills and ExperienceTechnical background in Java and related/complementary technologiesFamiliarity with all leading Java Frameworks to an expert levelOutward looking, retaining a high degree of expertise in emerging frameworks and use-cases for Java and related technologies, embracing a culture of internal and external collaboration to solve complex problems and embedding that in teams and individualsAbility to get "hands on" in order to develop POCs and patterns for teams to followExperienced in software architecture and application designExpertise in at least one of AWS or Azure based containerised or serverless technologiesExperienced people manager, mentor and trainer/coach; demonstrable experience in managing and developing individuals as individuals and unlocking talentAn exceptional balance of technical and soft skillsComfortable working in a distributed team environment that undergoes continuous changeFlexible in approach to role and responsibilitiesConfident enough to challenge but, equally, seeks feedback, listens carefully and always ensures the right outcome for BCAEnthusiastic and driven with a desire to succeedExcellent team playerHigh level of personal ownership and accountability with an ability to provide clarity on activities and outcomes linked to business and people goals and the context in which they sitCultural awareness and emotional intelligence, backed by demonstrable experience working closely with diverse culturesOur policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. or disability.
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager Basic Qualfiications:# You have a bachelor degree or equivalent. #You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. #Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. #You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. #You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. # You're intellectually curious; you'll bring valuable insight to the team and business. Senior HR Manager Preferred Qualifications:# You're both degree and CIPD qualified. # Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Standard Images
Jan 21, 2021
Full time
Are you passionate about delivering outstanding Human Resources? Do you also Insist on the Highest Standards? We're glad to hear it. We're seeking an experienced, Senior Human Resources Manager to join the team in our latest Fulfilment Centre. Our Fulfilment Centres sit at the heart of Amazon's world-class and rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our Fulfilment Centre teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us to where we are today. With you reporting to the Regional Human Resources Manager, you'll develop and deliver a bespoke Human Resources plan to support our brand new Operations facility. As this Fulfilment Centre gets up and running, you'll also have a hand in developing the wider HR strategy. You'll then gain exposure, in many different aspects of our global network, and even tackle international Human Resources projects. This an opportunity to make your mark on a household name. You'll also manage change, as Operations processes develop and evolve. Above all, you'll ensure that a strong, inclusive and supportive Human Resources culture is communicated across your Fulfilment Centre. Senior HR Manager Responsibilities: Recruitment and Selection You'll already be passionate about one of our Leadership Principles: Hiring and Developing the Best. You'll be involved in recruitment panels for Senior Leadership roles, identifying the next Amazonians to join the family. You'll also partner with the Talent Acquisition team, helping them develop Amazon as the employer brand of choice, both at the local and national level. Employee Relations and Engagement As a Human Resources Manager, it's crucial that you Earn Trust from day one - another of our Leadership Principles: we care about all our team members, so that they can care about our customers. On-site, you'll always aim to form strong relationships with everyone: this is how you'll 'monitor the pulse' of employee engagement, maintain satisfaction, and drive continuous improvement. Performance Management, Talent Management and Succession Planning Our annual leadership review ensures that star performers are developed and grow within our business. This is how you'll coach and influence team members, inspiring everyone to be their professional best. As leader of Talent Development at your site, you'll own the overall succession plan, utilising the tools and information you need to identify the leaders of the future. Part of your role will be to act as coach and mentor, empowering every high performer to fulfil their personal goals. You'll also partner closely with the Learning and Development team to aid everyone in up-skilling themselves. Generalist Human Resources As an experienced Senior Generalist with Bias for Action, you'll lead and motivate your team. With your open communication and credible decision making, you'll make sure that your area can rapidly Deliver Results on-site, another major Leadership Principle. You'll also balance commercial, business acumen in your leadership, with a fair and pragmatic outlook.Senior HR Manager Basic Qualfiications:# You have a bachelor degree or equivalent. #You have significant Human Resources experience at a management level, ideally within a high-volume, fast-paced and customer-focused environment. #Solid problem-solving and analytical capabilities; you're able to analyse Human Resources metrics, find root causes and then develop short, medium and long-term plans accordingly. #You always develop effective working relationships with colleagues, at all levels - including hourly paid associates working on the shop floor. #You demonstrate a proven, hands-on attitude, while remaining flexible and adaptable. # Demonstrable ability to motivate and positively influence others. # You possess strong change management, negotiation and influencing skills: you're also able to proactively manage ambiguity. # You're intellectually curious; you'll bring valuable insight to the team and business. Senior HR Manager Preferred Qualifications:# You're both degree and CIPD qualified. # Strong understanding of MS Office (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Standard Images
Severn Valley Railway (Holdings) PLC
Kidderminster, Worcestershire
Head of Visitor Experience - Kidderminster, DY10 1QR £40,000 to £45,000 Generous company pension, on-site parking, travel discounts and subsidised meals The Severn Valley Railway (SVR) is an award winning £8m turnover heritage attraction welcoming over 250,000 visitors every year. The SVR opened to the public 50 years ago and is a full-size standard-gauge railway line running regular, mainly steam-hauled, passenger trains between Kidderminster in Worcestershire and Bridgnorth in Shropshire. Along the line the SVR operates 2 pubs, 8 catering outlets, 3 shops and a visitor centre. In support of the railway operation there is a thriving Engineering Workshop, Diesel Depot, Carriage and Wagon Works. Employing 200 full time and part time people in paid work and a further 1,700 in voluntary roles the SVR is a major employer in the Worcestershire and Shropshire regions. Back in 2007 a survey undertaken by consultants SQW on behalf of Advantage West Midlands confirmed that the net economic impact of the SVR to the West Midlands economy is £10.9 million. In 2007 the annual turnover was £4.5m per annum and in 2019 it has grown to £8m. The last 50 years has seen the SVR rise from relative obscurity to its pre-eminent position as a nationally recognised and award-winning heritage attraction Severn Valley Railway is an umbrella name for three constituent organisations plus supporting owner groups of locomotives, carriages and wagons. Collectively the SVR's mission is to: "To enthuse and inspire an affection and understanding in our visitors and staff for the Severn Valley Railway and the bygone era of steam locomotion and heritage diesels through the operation and interpretation of the Railway infrastructure, locomotives, historic carriages and wagons". Reporting to the General Manager, this exciting new Senior Management Role has been created to oversee, develop and grow the visitor experience for the Railway. You will have direct line management responsibility for; Visitor Service Manager Events Manager Retail Manager Engine House Manager Education Officer And operational responsibility for Visitor facing volunteers Contract is full time and permanent 40 hours, 5 days from 7. Covers weekends and unsociable hours as required. Duties & Responsibilities: To provide strong and consistent leadership for our enthusiastic visitor experience staff and volunteers across the railway. Ensuring that all our customers are welcomed, engaged with the railway, have a fantastic visit and want to return to the SVR. To work closely with the management team to create exciting, engaging and visitor friendly curated experiences with the SVR. To be the lead senior manager for our sales IT systems looking after prebooked tickets and experiences and on-site EPOS systems across the railway. To manage the retail outlets across the railway and online, developing bespoke product and event merchandise alongside the Retail Manager. Setting annual budgets, reporting on sales and profit on a monthly basis. To manage the visitor services team ensuring the visitor enquiries (on site, telephone and online) are answered in a timely manner at all times. To manage the Engine House team ensuring everything is clean, presentable and in working order. Working closely with the Engine House Manager and SVR Charitable Trust to identify funding opportunities to invest in and develop the interpretation to improve the visitor experience. To manage the education department working with the Education Officer to develop appropriate workshop programmes across the railway offering formal and informal learning to our visitors. To ensure cash handling procedures are in place and monitored at all ticketing and retail sites across the railway. To manage the customer databases effectively and in line with data protection regulations to ensure quality information is being captured and stored safely and is being used to inform marketing and sales activity. To work closely with the marketing department to collect visitor feedback and monitor improvements. Be a passionate advocate about developing a visitor focused heritage attraction. Develop visitor focused KPI's and use them to improve performance. To build and support an effective visitor experience team ensuring regular communications, planning and feedback are paramount. To work closely with the Head of Communications and the Food and Beverage Manager to package promote and sell all products and services (Special Events, Dining, Day tickets) Be a Duty Manager when events or services are running covering weekends and unsociable hours. TOIL is given. Any other applicable duties as required Key Accountabilities: Improvement of customer feedback directly, on trip advisor and social media Increase turnover and gross profit in all areas Build excellent partnerships with local suppliers Skills Required: Professional communications skills - written and verbal Supervision, leadership and motivation of staff at all levels Interpersonal skills to work effectively across several teams and with external partners Ability to take the initiative, act independently, identify priorities, and balance conflicting demands. Advanced computer skills including use of Microsoft Office products including Word, Excel and Teams Good organisational and personal time management Strategic thinking, planning and creative problem solving skills Ability to work under time pressures Qualifications, Knowledge & Experience: Essential: Significant experience of working in a visitor attraction / tourism / customer service environment. Experience of working with volunteers Experience of working in independent retail or event management Excellent leadership and communication skills Desirable Interest in heritage railways Degree or equivalent in a relevant subject Closing date of 19 February 2021 at noon.
Jan 21, 2021
Full time
Head of Visitor Experience - Kidderminster, DY10 1QR £40,000 to £45,000 Generous company pension, on-site parking, travel discounts and subsidised meals The Severn Valley Railway (SVR) is an award winning £8m turnover heritage attraction welcoming over 250,000 visitors every year. The SVR opened to the public 50 years ago and is a full-size standard-gauge railway line running regular, mainly steam-hauled, passenger trains between Kidderminster in Worcestershire and Bridgnorth in Shropshire. Along the line the SVR operates 2 pubs, 8 catering outlets, 3 shops and a visitor centre. In support of the railway operation there is a thriving Engineering Workshop, Diesel Depot, Carriage and Wagon Works. Employing 200 full time and part time people in paid work and a further 1,700 in voluntary roles the SVR is a major employer in the Worcestershire and Shropshire regions. Back in 2007 a survey undertaken by consultants SQW on behalf of Advantage West Midlands confirmed that the net economic impact of the SVR to the West Midlands economy is £10.9 million. In 2007 the annual turnover was £4.5m per annum and in 2019 it has grown to £8m. The last 50 years has seen the SVR rise from relative obscurity to its pre-eminent position as a nationally recognised and award-winning heritage attraction Severn Valley Railway is an umbrella name for three constituent organisations plus supporting owner groups of locomotives, carriages and wagons. Collectively the SVR's mission is to: "To enthuse and inspire an affection and understanding in our visitors and staff for the Severn Valley Railway and the bygone era of steam locomotion and heritage diesels through the operation and interpretation of the Railway infrastructure, locomotives, historic carriages and wagons". Reporting to the General Manager, this exciting new Senior Management Role has been created to oversee, develop and grow the visitor experience for the Railway. You will have direct line management responsibility for; Visitor Service Manager Events Manager Retail Manager Engine House Manager Education Officer And operational responsibility for Visitor facing volunteers Contract is full time and permanent 40 hours, 5 days from 7. Covers weekends and unsociable hours as required. Duties & Responsibilities: To provide strong and consistent leadership for our enthusiastic visitor experience staff and volunteers across the railway. Ensuring that all our customers are welcomed, engaged with the railway, have a fantastic visit and want to return to the SVR. To work closely with the management team to create exciting, engaging and visitor friendly curated experiences with the SVR. To be the lead senior manager for our sales IT systems looking after prebooked tickets and experiences and on-site EPOS systems across the railway. To manage the retail outlets across the railway and online, developing bespoke product and event merchandise alongside the Retail Manager. Setting annual budgets, reporting on sales and profit on a monthly basis. To manage the visitor services team ensuring the visitor enquiries (on site, telephone and online) are answered in a timely manner at all times. To manage the Engine House team ensuring everything is clean, presentable and in working order. Working closely with the Engine House Manager and SVR Charitable Trust to identify funding opportunities to invest in and develop the interpretation to improve the visitor experience. To manage the education department working with the Education Officer to develop appropriate workshop programmes across the railway offering formal and informal learning to our visitors. To ensure cash handling procedures are in place and monitored at all ticketing and retail sites across the railway. To manage the customer databases effectively and in line with data protection regulations to ensure quality information is being captured and stored safely and is being used to inform marketing and sales activity. To work closely with the marketing department to collect visitor feedback and monitor improvements. Be a passionate advocate about developing a visitor focused heritage attraction. Develop visitor focused KPI's and use them to improve performance. To build and support an effective visitor experience team ensuring regular communications, planning and feedback are paramount. To work closely with the Head of Communications and the Food and Beverage Manager to package promote and sell all products and services (Special Events, Dining, Day tickets) Be a Duty Manager when events or services are running covering weekends and unsociable hours. TOIL is given. Any other applicable duties as required Key Accountabilities: Improvement of customer feedback directly, on trip advisor and social media Increase turnover and gross profit in all areas Build excellent partnerships with local suppliers Skills Required: Professional communications skills - written and verbal Supervision, leadership and motivation of staff at all levels Interpersonal skills to work effectively across several teams and with external partners Ability to take the initiative, act independently, identify priorities, and balance conflicting demands. Advanced computer skills including use of Microsoft Office products including Word, Excel and Teams Good organisational and personal time management Strategic thinking, planning and creative problem solving skills Ability to work under time pressures Qualifications, Knowledge & Experience: Essential: Significant experience of working in a visitor attraction / tourism / customer service environment. Experience of working with volunteers Experience of working in independent retail or event management Excellent leadership and communication skills Desirable Interest in heritage railways Degree or equivalent in a relevant subject Closing date of 19 February 2021 at noon.
Simbec Orion Group Ltd
Merthyr Tydfil, Mid Glamorgan
Simbec-Orion is a responsive and agile full-service CRO, with wide therapeutic experience and specialist expertise in clinical pharmacology, oncology and rare diseases. Perfectly structured, we provide full-service clinical development solutions for small and mid-size drug developers - headed up by a centralised leadership team. With a focus on tailormade and scalable solutions, we'll adapt our delivery style, communications and operations to suit the demands of your project, helping you achieve your clinical and commercial objectives. Because our goal is the same as yours; to improve patients' lives. * Main Duties and Responsibilities: * We are looking for a Sample Co-Ordinator to join our Laboratory Services department. You will manage receipt and dispatch of samples within Simbec-Orion's Laboratory Services department to enable samples to be analysed internally, prepared for referral to an external vendor laboratory or stored appropriately. You will be responsible for maintaining sample storage logs and discard with supporting documentation and ensure a high level of QC check to ensure all documentation is compliant with SOP's and guidelines. You will liaise directly with sites, project managers and CRAs to resolve queries allowing the results to be reported in a timely manner. * Minimum Requirements: * * Essential: * * Experience in sample preparation within a laboratory environment * Science A level or equivalent * Good attention to detail with QC experience * Desirable: * * Science Degree or equivalent * Previous experience in working in an MHRA GCP and or ISO 17025 laboratory * Knowledge of sample tube type and processing requirements * Knowledge of ALCOA * Simbec-Orion is an equal opportunity employer. Simbec-Orion will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. *
Jan 21, 2021
Full time
Simbec-Orion is a responsive and agile full-service CRO, with wide therapeutic experience and specialist expertise in clinical pharmacology, oncology and rare diseases. Perfectly structured, we provide full-service clinical development solutions for small and mid-size drug developers - headed up by a centralised leadership team. With a focus on tailormade and scalable solutions, we'll adapt our delivery style, communications and operations to suit the demands of your project, helping you achieve your clinical and commercial objectives. Because our goal is the same as yours; to improve patients' lives. * Main Duties and Responsibilities: * We are looking for a Sample Co-Ordinator to join our Laboratory Services department. You will manage receipt and dispatch of samples within Simbec-Orion's Laboratory Services department to enable samples to be analysed internally, prepared for referral to an external vendor laboratory or stored appropriately. You will be responsible for maintaining sample storage logs and discard with supporting documentation and ensure a high level of QC check to ensure all documentation is compliant with SOP's and guidelines. You will liaise directly with sites, project managers and CRAs to resolve queries allowing the results to be reported in a timely manner. * Minimum Requirements: * * Essential: * * Experience in sample preparation within a laboratory environment * Science A level or equivalent * Good attention to detail with QC experience * Desirable: * * Science Degree or equivalent * Previous experience in working in an MHRA GCP and or ISO 17025 laboratory * Knowledge of sample tube type and processing requirements * Knowledge of ALCOA * Simbec-Orion is an equal opportunity employer. Simbec-Orion will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. *
At Amazon, we are going through an exciting period of growth. That's precisely why we're seeking a Procurement Assistant to join our busy Fulfillment & Operations, at the heart of which you'll find our Fulfillment Centers (FCs). These state of the art facilities sit at the core of the entire business: they are where we manage our fast-moving inventory, fulfill hundreds of thousands of orders each day, and exceed customer expectations. Given their size and scale, they're also where we need sharp minds keeping an eye on Amazon's item inventory, purse strings and supply chain. We'll need you to provide holistic, functional support to your Fulfillment Center Procurement Manager-your line manager-with all aspects of Procurement. This includes securing a constant flow of packaging and non-inventory goods and services; we'll need you to ensure everything is supplied at the best possible value to the business, on a daily basis. Your high-level mission and key performance indicators: # Functioning as part of a close-knit team, you'll assist with driving cost reduction and improved overall services, for greater efficiencies and economies of scale, # Assertively advocate the value of smart procurement, to create alignment with and buy-in from your internal stakeholders, # Assist with the analysis of spending patterns, to help you identify a range of savings opportunities, # Delivery of Fulfillment Center Procurement and packaging metrics, in-line with set targets, # Achieving annual cost saving targets for your Fulfillment Center, # Ensuring that no Fulfillment Center materials run out of stock, as well as preventing service supply issues. Procurement Assistant Responsibilities: # Assist with the daily forecast and effective materials management of all non-inventory packaging supplies. # Execute purchase order creation based on internal requests. # Liaise with suppliers to negotiate and secure best value for money deals on a full range of non-inventory goods and services. # Build effective stakeholder relationships, ensuring a high level service regarding quotations and lead-times. # Work in full compliance with the company Spending and Transaction policy, educating and driving the expected and correct behaviors of business stakeholders. # Manage and drive down the number of invoices on hold (IOH), ensuring a robust and fluid procure-to-pay process. # Drive effective delivery of the Fulfillment Center procurement metrics, by leading &/or supporting projects and initiatives. # You'll need to implement root cause analysis, as you identify any issues, their possible causes, as well as the necessary corrective actions. # Support the use of Kaizen methodologies throughout your Fulfillment Center, as well as other methods of continuous project improvement.Procurement Assistant basic Qualifications:# Completion of state-required secondary education; a formal business administration or procurement qualification will also be required. # You're a great communicator, both verbally and in writing: you're always clear and precise when interacting with others. # You're proficient in ERP systems, such as SAP, Oracle, Coupa, in the context of a large organisation. # Previous experience in procurement and purchasing, including supplier relationship management. # Previous experience in a fast-paced and dynamic international working environment. # Solid computer literacy, particularly in Oracle and Coupa, as well as Microsoft Excel.Procurement Assistant preferred Qualifications:# Previous contract and price negotiation experience would be advantageous. # Previous experience in vendor management. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
At Amazon, we are going through an exciting period of growth. That's precisely why we're seeking a Procurement Assistant to join our busy Fulfillment & Operations, at the heart of which you'll find our Fulfillment Centers (FCs). These state of the art facilities sit at the core of the entire business: they are where we manage our fast-moving inventory, fulfill hundreds of thousands of orders each day, and exceed customer expectations. Given their size and scale, they're also where we need sharp minds keeping an eye on Amazon's item inventory, purse strings and supply chain. We'll need you to provide holistic, functional support to your Fulfillment Center Procurement Manager-your line manager-with all aspects of Procurement. This includes securing a constant flow of packaging and non-inventory goods and services; we'll need you to ensure everything is supplied at the best possible value to the business, on a daily basis. Your high-level mission and key performance indicators: # Functioning as part of a close-knit team, you'll assist with driving cost reduction and improved overall services, for greater efficiencies and economies of scale, # Assertively advocate the value of smart procurement, to create alignment with and buy-in from your internal stakeholders, # Assist with the analysis of spending patterns, to help you identify a range of savings opportunities, # Delivery of Fulfillment Center Procurement and packaging metrics, in-line with set targets, # Achieving annual cost saving targets for your Fulfillment Center, # Ensuring that no Fulfillment Center materials run out of stock, as well as preventing service supply issues. Procurement Assistant Responsibilities: # Assist with the daily forecast and effective materials management of all non-inventory packaging supplies. # Execute purchase order creation based on internal requests. # Liaise with suppliers to negotiate and secure best value for money deals on a full range of non-inventory goods and services. # Build effective stakeholder relationships, ensuring a high level service regarding quotations and lead-times. # Work in full compliance with the company Spending and Transaction policy, educating and driving the expected and correct behaviors of business stakeholders. # Manage and drive down the number of invoices on hold (IOH), ensuring a robust and fluid procure-to-pay process. # Drive effective delivery of the Fulfillment Center procurement metrics, by leading &/or supporting projects and initiatives. # You'll need to implement root cause analysis, as you identify any issues, their possible causes, as well as the necessary corrective actions. # Support the use of Kaizen methodologies throughout your Fulfillment Center, as well as other methods of continuous project improvement.Procurement Assistant basic Qualifications:# Completion of state-required secondary education; a formal business administration or procurement qualification will also be required. # You're a great communicator, both verbally and in writing: you're always clear and precise when interacting with others. # You're proficient in ERP systems, such as SAP, Oracle, Coupa, in the context of a large organisation. # Previous experience in procurement and purchasing, including supplier relationship management. # Previous experience in a fast-paced and dynamic international working environment. # Solid computer literacy, particularly in Oracle and Coupa, as well as Microsoft Excel.Procurement Assistant preferred Qualifications:# Previous contract and price negotiation experience would be advantageous. # Previous experience in vendor management. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Free People - Junior Account Executive / Account ExecutiveWe are looking to hire a Junior Account Executive / Account Executive to play an integral role in the development and management of Free People brand. The role requires a smart, enthusiastic, and detail-oriented team player who takes ownership over projects and ensures successful delivery. The candidate must exhibit excellent organizational skills, attention to details and have a solutions-oriented approach. Responsibilities also include selling the collection, managing the critical path, and maintaining/building relationships with accounts. We are looking for a candidate who has wholesale showroom experience, a natural eye for fashion, and a good awareness of Free People as a brand.ResponsibilitiesAssisting the sales managers in servicing all UK and EU accountsCompleting weekly sell through reports and bestsellers for all major accountsPerform weekly review of reorder opportunities based on selling reports analysis and inventory availabilityPresenting monthly collections for RTW and brand extensions (movement, shoes, intimates) to customers in a confident and professional manner.Responsible for order maintenance, check, and approval on B2B for all agents and distributorsChecking, communicating, and actioning all product changes in accordance to merchandising logsResponsible for updating all shared logs (account lists, returns log, market log etc)Calendar management - ensuring all showroom / Zoom appointments and internal meetings are booked.Must have a global awareness of the Free People business.An exceptional awareness of current and future fashion trends.Research new markets and prospect stores to continue the growth of wholesale business.Organising, attending, and selling at tradeshows to buyers and clients.Market support (greeting, organising food / drinks, creating order forms, noting selections following each appointment and sending to buyers)Understanding and ability to work within all facets of the order process including logistics, credit, production.Required SkillsA love and understanding of the Free People brand, customer and productProficient in office systems such as MS excel/word/PowerPoint/OutlookHighly organised with the ability to multi-task and work in a fast-paced environmentStrong understanding of the entire sales process; including client prospecting, taking orders, order maintenance, shipping, and follow-up.Ability to maintain and build relationships with clients and buyers.Flexible attitude towards new projectsExcellent communication and presentation skillsKnowledge of a second language is a plus Location: URBN Europe Headquarters, Shoreditch, London.We look forward to hearing from you!We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on our career pages.
Jan 21, 2021
Full time
Free People - Junior Account Executive / Account ExecutiveWe are looking to hire a Junior Account Executive / Account Executive to play an integral role in the development and management of Free People brand. The role requires a smart, enthusiastic, and detail-oriented team player who takes ownership over projects and ensures successful delivery. The candidate must exhibit excellent organizational skills, attention to details and have a solutions-oriented approach. Responsibilities also include selling the collection, managing the critical path, and maintaining/building relationships with accounts. We are looking for a candidate who has wholesale showroom experience, a natural eye for fashion, and a good awareness of Free People as a brand.ResponsibilitiesAssisting the sales managers in servicing all UK and EU accountsCompleting weekly sell through reports and bestsellers for all major accountsPerform weekly review of reorder opportunities based on selling reports analysis and inventory availabilityPresenting monthly collections for RTW and brand extensions (movement, shoes, intimates) to customers in a confident and professional manner.Responsible for order maintenance, check, and approval on B2B for all agents and distributorsChecking, communicating, and actioning all product changes in accordance to merchandising logsResponsible for updating all shared logs (account lists, returns log, market log etc)Calendar management - ensuring all showroom / Zoom appointments and internal meetings are booked.Must have a global awareness of the Free People business.An exceptional awareness of current and future fashion trends.Research new markets and prospect stores to continue the growth of wholesale business.Organising, attending, and selling at tradeshows to buyers and clients.Market support (greeting, organising food / drinks, creating order forms, noting selections following each appointment and sending to buyers)Understanding and ability to work within all facets of the order process including logistics, credit, production.Required SkillsA love and understanding of the Free People brand, customer and productProficient in office systems such as MS excel/word/PowerPoint/OutlookHighly organised with the ability to multi-task and work in a fast-paced environmentStrong understanding of the entire sales process; including client prospecting, taking orders, order maintenance, shipping, and follow-up.Ability to maintain and build relationships with clients and buyers.Flexible attitude towards new projectsExcellent communication and presentation skillsKnowledge of a second language is a plus Location: URBN Europe Headquarters, Shoreditch, London.We look forward to hearing from you!We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on our career pages.
40hrs a week Since opening our virtual doors in 1995, we've been pushing the boundaries of possible further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth. As we continue to grow, we are keen to speak to experienced operators. These fast-moving facilities sit at the heart of Amazon's rapidly growing Operations network, and are where we manage our fast-moving parcels. Delivery Station Manager Responsibilities: Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products: our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone's expectations whenever we can. With this in mind, you'll strategically lead a team, comprising of Operations Managers, Area Managers, Operations Supervisors and Operations Assistants. This will complement your proactive management of healthy, positive working relationships on a day-to-day basis. In this role, you'll work with key business partners, such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering. Furthermore, you'll track and drive both the operational goals and metrics of your Delivery Station, while regularly presenting your findings to the senior leadership team. Finally, you'll also help us as we Hire and Develop the Best - that's one of our key Leadership Principles, which you'll come to know well. This will help you create and implement a talent plan for your site, and will touch on talent acquisition, performance and career management, learning and development and positive employee engagement.Delivery Station Manager basic Qualifications:# Degree Qualification or equivalent. # Direct management experience, comprising both a salaried workforce, hourly and agency strong workforce, in a logistics, manufacturing, engineering, production or distribution environment. # Experience with planning, performance metrics, process improvement, and lean techniques. # Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations. # Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems. # Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays. # Excellent communication skills (including local language and English, written and verbal). # Experience managing third party resources on a regional/national scale. # Experience managing contingent workforce in a business with peak season. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this Delivery Station Manager position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
40hrs a week Since opening our virtual doors in 1995, we've been pushing the boundaries of possible further and further. Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth. As we continue to grow, we are keen to speak to experienced operators. These fast-moving facilities sit at the heart of Amazon's rapidly growing Operations network, and are where we manage our fast-moving parcels. Delivery Station Manager Responsibilities: Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products: our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone's expectations whenever we can. With this in mind, you'll strategically lead a team, comprising of Operations Managers, Area Managers, Operations Supervisors and Operations Assistants. This will complement your proactive management of healthy, positive working relationships on a day-to-day basis. In this role, you'll work with key business partners, such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering. Furthermore, you'll track and drive both the operational goals and metrics of your Delivery Station, while regularly presenting your findings to the senior leadership team. Finally, you'll also help us as we Hire and Develop the Best - that's one of our key Leadership Principles, which you'll come to know well. This will help you create and implement a talent plan for your site, and will touch on talent acquisition, performance and career management, learning and development and positive employee engagement.Delivery Station Manager basic Qualifications:# Degree Qualification or equivalent. # Direct management experience, comprising both a salaried workforce, hourly and agency strong workforce, in a logistics, manufacturing, engineering, production or distribution environment. # Experience with planning, performance metrics, process improvement, and lean techniques. # Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations. # Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems. # Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays. # Excellent communication skills (including local language and English, written and verbal). # Experience managing third party resources on a regional/national scale. # Experience managing contingent workforce in a business with peak season. About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this Delivery Station Manager position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Our sites are ever-demanding, complex and in some cases operate 24 hours a day - so it's vital we have a strong Engineering team who ensure our machines work to the best of their ability. So we can provide great product to our customers, whilst still ensuring speediness. Reporting to the Site Engineering Manager, you will also... Work closely with the production team to ensure that machinery downtime is kept to a minimum and that all preventative maintenance is conducted in advance to avoid production disruption. Work collaboratively within the engineering team, providing support in investigating means of improving plant productivity and also investigating and establishing causes for all breakdowns and damages. Action any repairs and ensure that all measures taken are recorded so recurrent faults can be recognised and you will be involved in electrical and mechanical proactive and re-active maintenance. Ensure that all necessary spare parts, materials and equipment are available Investigate and establish causes of all breakdowns and damages Action any necessary repairs and ensure all measures taken are recorded so recurrent faults can be recognised Be involved in both electrical and mechanical reactive and pro-active maintenance Be proactive in ensuring good health and safety on site Why not take a look around one of our Manufacturing sites? Click here. About You As well as the ability to work at pace, we're also looking for someone who has... Qualifications to NVQ level 3 (or equivalent, ONC mechanical/electrical engineering, BTEC level 3 in mechanical & electrical/electronic engineering) A proven track record in an engineering and fault finding role gained from a FMCG environment (ideally the food industry). A good understanding of HACCP principles and ideally IEE qualification up to 17th edition wiring regulations would be advantageous Excellent communication skills Assertivement with the ability to make decisions on the spot A can do attitude and a strong work ethic In return you'll get competitive pay rates, up to 6 weeks holiday (including bank holidays) and many benefits including a discount card for you and 2 more for friends or family members giving you 10% off your shopping in Morrisons. We also offer company share options, Retirement Saver, Free Life Assurance and much more. About The Company From a Bradford market stall to the UK's 4th largest supermarket chain and the UK's 2nd largest fresh food manufacturer. We are proud to be the Yorkshire food retailer serving customers across the UK at just under 500 stores and an online home delivery service. Our 18 manufacturing sites provide our customers with the freshest produce from flowers, fish and veg to burgers and bread, all delivered to our stores via our 6 distribution sites by our 2,000 strong fleet. Every week, 11 million customers pass through our doors and over 110,000 colleagues across the business work hard each day to deliver great service to them. We cover more than 11 million households with our Morrisons.com service. With competitive, permanently low prices we are committed to helping our customers save money every day. We are foodmakers and shopkeepers and #wemakemorrisons. Why not hear what our teams about got to say about life here at Morrisons: Click here.
Jan 21, 2021
Full time
Our sites are ever-demanding, complex and in some cases operate 24 hours a day - so it's vital we have a strong Engineering team who ensure our machines work to the best of their ability. So we can provide great product to our customers, whilst still ensuring speediness. Reporting to the Site Engineering Manager, you will also... Work closely with the production team to ensure that machinery downtime is kept to a minimum and that all preventative maintenance is conducted in advance to avoid production disruption. Work collaboratively within the engineering team, providing support in investigating means of improving plant productivity and also investigating and establishing causes for all breakdowns and damages. Action any repairs and ensure that all measures taken are recorded so recurrent faults can be recognised and you will be involved in electrical and mechanical proactive and re-active maintenance. Ensure that all necessary spare parts, materials and equipment are available Investigate and establish causes of all breakdowns and damages Action any necessary repairs and ensure all measures taken are recorded so recurrent faults can be recognised Be involved in both electrical and mechanical reactive and pro-active maintenance Be proactive in ensuring good health and safety on site Why not take a look around one of our Manufacturing sites? Click here. About You As well as the ability to work at pace, we're also looking for someone who has... Qualifications to NVQ level 3 (or equivalent, ONC mechanical/electrical engineering, BTEC level 3 in mechanical & electrical/electronic engineering) A proven track record in an engineering and fault finding role gained from a FMCG environment (ideally the food industry). A good understanding of HACCP principles and ideally IEE qualification up to 17th edition wiring regulations would be advantageous Excellent communication skills Assertivement with the ability to make decisions on the spot A can do attitude and a strong work ethic In return you'll get competitive pay rates, up to 6 weeks holiday (including bank holidays) and many benefits including a discount card for you and 2 more for friends or family members giving you 10% off your shopping in Morrisons. We also offer company share options, Retirement Saver, Free Life Assurance and much more. About The Company From a Bradford market stall to the UK's 4th largest supermarket chain and the UK's 2nd largest fresh food manufacturer. We are proud to be the Yorkshire food retailer serving customers across the UK at just under 500 stores and an online home delivery service. Our 18 manufacturing sites provide our customers with the freshest produce from flowers, fish and veg to burgers and bread, all delivered to our stores via our 6 distribution sites by our 2,000 strong fleet. Every week, 11 million customers pass through our doors and over 110,000 colleagues across the business work hard each day to deliver great service to them. We cover more than 11 million households with our Morrisons.com service. With competitive, permanently low prices we are committed to helping our customers save money every day. We are foodmakers and shopkeepers and #wemakemorrisons. Why not hear what our teams about got to say about life here at Morrisons: Click here.
This Regional Senior HR Manager role can be based in various locations in the South West of England, including: #Bristol #Exeter #Swindon #Cardiff #Swansea #Plymouth #Redruth Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the UK HR Director, you will play a critical role in developing and delivering the HR plan across a defined geographical area as well as leading UK/Worldwide projects. You will work closely with the senior leadership teams and the wider HR team, utilising your excellent communication, coaching and influencing skills to drive employee engagement and manage change. As a Regional Senior HR Manager you will partner the senior operational team in your region operating with high levels of autonomy. You will have exposure to many different aspects of the business and have the opportunity to work on national and international HR projects. Whatever you focus on, it will all be aimed at delivering the highest quality service to our internal and external customers. Business Area: Operations - Amazon Logistics Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and exceeding their expectations makes us feel good. At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. The team consistently raises the bar in customer experience and drives lean thinking in operations, while implementing innovative delivery solutions. Main Responsibilities: The Regional HR Manager works as part of the regional senior leadership team, developing and delivering the HR plans whilst ensuring, through a team of HR Business Partners and HR Assistants, the effective delivery of an excellent, customer-focussed HR service to the operations team. The Regional HR Manager is an integral role in the UK HR leadership team. Responsibilities include: Recruitment and Selection As an Amazon Leader you'll be passionate about Hiring and Developing the Best - it's one of our Leadership Principles. As our business continues to grow - so too do our opportunities! You'll be involved in recruitment panels for Senior Leadership roles at both a Local and National level, identifying those who can become true Amazonian's. You'll manage local recruitment and the agency partnerships through your team to ensure the site Labour needs are met. You will also partner the UK talent acquisition team, helping them to further develop the recruitment plan, the employer brand and constantly innovate to ensure the site remains an employer of choice in the local area. Employee Relations & Engagement Employee engagement is at the heart of everything we do. We care about our employees so that they can care about our customers. You will have Ownership for ensuring that fair, consistent and transparent employee relations processes are applied at the site, making it a great place to work. You will lead and partner projects to develop and implement employment policies and procedures Thinking Big about any international integration. You'll Earn the Trust of Others by forming strong relationships on site, allowing you to 'monitor the pulse' of employees and from there drive continuous improvement in engagement. Your expertise in the field will allow you to support and advise your team and your customers on complex ER cases, Insisting on the Highest Standards in case management. Performance Management, Talent Management & Succession Planning Our annual Leadership review ensures that the great people we employ are developed and grow within our business. You'll be the Leader of Talent Development at the site, you'll own the succession plan and utilise these tools and the information they generate to identify the leaders of the future - our business is continuing to grow and we want to develop our people internally. You will take on the role of a coach and will work closely with your Senior Leaders and the HR team, mentoring and supporting them in the fulfilment of their personal goals and those of their teams. Partnering with the UK L&D team you will identify the learning interventions required for site Management team and participate in National L&D projects and initiatives. Generalist HR As an experienced Senior Generalist, you'll lead and inspire your team. Your open communication and credible decision making will help Deliver Results within the site at a fast pace, you'll definitely be someone with a Bias for Action. Most importantly, you'll be fair, pragmatic and commercial - someone who is proactive, who enjoys being visible and delivering tangible results to your customers and the business as a whole.Regional Head of HR Basic Qualifications:The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment. #Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focussed environment #Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans #Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees #Have a proven hands-on attitude, be flexible and adaptable. #Demonstrate the ability to motivate and influence others #Possess strong change management, negotiation and influencing skills #Have intellectual curiosity; bring valuable insight into the team / business #Have led complex change management and/or led key HR project implementationsRegional Head of HR Preferred Qualifications#Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focussed environment #Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans #Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees #Have a proven hands-on attitude, be flexible and adaptable. #Demonstrate the ability to motivate and influence others #Possess strong change management, negotiation and influencing skills #Have intellectual curiosity; bring valuable insight into the team / business #Have lead complex change management and/or led key HR project implementations About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
Jan 21, 2021
Full time
This Regional Senior HR Manager role can be based in various locations in the South West of England, including: #Bristol #Exeter #Swindon #Cardiff #Swansea #Plymouth #Redruth Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the UK HR Director, you will play a critical role in developing and delivering the HR plan across a defined geographical area as well as leading UK/Worldwide projects. You will work closely with the senior leadership teams and the wider HR team, utilising your excellent communication, coaching and influencing skills to drive employee engagement and manage change. As a Regional Senior HR Manager you will partner the senior operational team in your region operating with high levels of autonomy. You will have exposure to many different aspects of the business and have the opportunity to work on national and international HR projects. Whatever you focus on, it will all be aimed at delivering the highest quality service to our internal and external customers. Business Area: Operations - Amazon Logistics Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and exceeding their expectations makes us feel good. At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. The team consistently raises the bar in customer experience and drives lean thinking in operations, while implementing innovative delivery solutions. Main Responsibilities: The Regional HR Manager works as part of the regional senior leadership team, developing and delivering the HR plans whilst ensuring, through a team of HR Business Partners and HR Assistants, the effective delivery of an excellent, customer-focussed HR service to the operations team. The Regional HR Manager is an integral role in the UK HR leadership team. Responsibilities include: Recruitment and Selection As an Amazon Leader you'll be passionate about Hiring and Developing the Best - it's one of our Leadership Principles. As our business continues to grow - so too do our opportunities! You'll be involved in recruitment panels for Senior Leadership roles at both a Local and National level, identifying those who can become true Amazonian's. You'll manage local recruitment and the agency partnerships through your team to ensure the site Labour needs are met. You will also partner the UK talent acquisition team, helping them to further develop the recruitment plan, the employer brand and constantly innovate to ensure the site remains an employer of choice in the local area. Employee Relations & Engagement Employee engagement is at the heart of everything we do. We care about our employees so that they can care about our customers. You will have Ownership for ensuring that fair, consistent and transparent employee relations processes are applied at the site, making it a great place to work. You will lead and partner projects to develop and implement employment policies and procedures Thinking Big about any international integration. You'll Earn the Trust of Others by forming strong relationships on site, allowing you to 'monitor the pulse' of employees and from there drive continuous improvement in engagement. Your expertise in the field will allow you to support and advise your team and your customers on complex ER cases, Insisting on the Highest Standards in case management. Performance Management, Talent Management & Succession Planning Our annual Leadership review ensures that the great people we employ are developed and grow within our business. You'll be the Leader of Talent Development at the site, you'll own the succession plan and utilise these tools and the information they generate to identify the leaders of the future - our business is continuing to grow and we want to develop our people internally. You will take on the role of a coach and will work closely with your Senior Leaders and the HR team, mentoring and supporting them in the fulfilment of their personal goals and those of their teams. Partnering with the UK L&D team you will identify the learning interventions required for site Management team and participate in National L&D projects and initiatives. Generalist HR As an experienced Senior Generalist, you'll lead and inspire your team. Your open communication and credible decision making will help Deliver Results within the site at a fast pace, you'll definitely be someone with a Bias for Action. Most importantly, you'll be fair, pragmatic and commercial - someone who is proactive, who enjoys being visible and delivering tangible results to your customers and the business as a whole.Regional Head of HR Basic Qualifications:The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment. #Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focussed environment #Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans #Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees #Have a proven hands-on attitude, be flexible and adaptable. #Demonstrate the ability to motivate and influence others #Possess strong change management, negotiation and influencing skills #Have intellectual curiosity; bring valuable insight into the team / business #Have led complex change management and/or led key HR project implementationsRegional Head of HR Preferred Qualifications#Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focussed environment #Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans #Have the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employees #Have a proven hands-on attitude, be flexible and adaptable. #Demonstrate the ability to motivate and influence others #Possess strong change management, negotiation and influencing skills #Have intellectual curiosity; bring valuable insight into the team / business #Have lead complex change management and/or led key HR project implementations About our Rewards: We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. To apply for this position, please click on the apply button! Standard ImagesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
We're looking for a candidate to fill this position in an exciting company. Lead a multi-lingual and multi-locational team. Perform people management responsibilities, which involves resourcing (as required), performance management, development, motivation, guidance and direction. Establish a culture that is responsive to the needs of the business, and ensure compliance with regulatory and business process requirements. Ensure that the all Aegon AM's RFPs, RFIs and DDQs are accurate and delivered according to the appropriate standards and by requested deadlines. Manage the firm's database profiles and firm entries across databases, ensuring all data is accurate and uploaded in a timely manner. Ensure consistency between database entries, tender documents and marketing collateral. Review database search criteria to ensure Aegon AM entries are complete. Define quality standards for writing and data. Ensure documents meet these standards and continually develop the writing skills and investment expertise of the teams. Manage the Qvidian RFP database for global use by RFP team members and the Global Client Group. Oversee the standardization of responses within Qvidian, and manage the timely updating and compliance approval of responses stored within it. Ensure the most efficient and effective use of available resources in the production of tender documents. Ensure all output from the teams conforms with Aegon AM's agreed "tone of voice" and brand standards. Ensure overall compliances with the relevant internal policies and regulatory regimes as these apply to the activities performed by the teams, and make sure that risks are identified and managed. Liaise with portfolio managers to ensure the production of tender documents, presenting the firm and its strategies accurately. Liaise with client facing teams and fund managers as needed to prepare tender documents. Make sure that the team identifies and implements efficiencies in how data is acquired, stored and used in RFPs to improve production accuracy, consistency and speed across these types of outputs. Ensure that the team works with fund managers and client facing people to increase level of standardized content and reduce development of bespoke material to optimize available resources. Experience in investment writing and excellent writing skills. Strong technical knowledge of the financial markets and portfolio management. Familiarity with consultant databases. Ability to work to deadlines. People management experience and influencing skills. Creative thinker with organizational ability and stakeholder management. Proven experience in building and maintaining relationships across a variety of disciplines. Educated to degree level, or equivalent, in a marketing or financial discipline. Awareness of the regulatory framework and its impact on our communic
Jan 21, 2021
Full time
We're looking for a candidate to fill this position in an exciting company. Lead a multi-lingual and multi-locational team. Perform people management responsibilities, which involves resourcing (as required), performance management, development, motivation, guidance and direction. Establish a culture that is responsive to the needs of the business, and ensure compliance with regulatory and business process requirements. Ensure that the all Aegon AM's RFPs, RFIs and DDQs are accurate and delivered according to the appropriate standards and by requested deadlines. Manage the firm's database profiles and firm entries across databases, ensuring all data is accurate and uploaded in a timely manner. Ensure consistency between database entries, tender documents and marketing collateral. Review database search criteria to ensure Aegon AM entries are complete. Define quality standards for writing and data. Ensure documents meet these standards and continually develop the writing skills and investment expertise of the teams. Manage the Qvidian RFP database for global use by RFP team members and the Global Client Group. Oversee the standardization of responses within Qvidian, and manage the timely updating and compliance approval of responses stored within it. Ensure the most efficient and effective use of available resources in the production of tender documents. Ensure all output from the teams conforms with Aegon AM's agreed "tone of voice" and brand standards. Ensure overall compliances with the relevant internal policies and regulatory regimes as these apply to the activities performed by the teams, and make sure that risks are identified and managed. Liaise with portfolio managers to ensure the production of tender documents, presenting the firm and its strategies accurately. Liaise with client facing teams and fund managers as needed to prepare tender documents. Make sure that the team identifies and implements efficiencies in how data is acquired, stored and used in RFPs to improve production accuracy, consistency and speed across these types of outputs. Ensure that the team works with fund managers and client facing people to increase level of standardized content and reduce development of bespoke material to optimize available resources. Experience in investment writing and excellent writing skills. Strong technical knowledge of the financial markets and portfolio management. Familiarity with consultant databases. Ability to work to deadlines. People management experience and influencing skills. Creative thinker with organizational ability and stakeholder management. Proven experience in building and maintaining relationships across a variety of disciplines. Educated to degree level, or equivalent, in a marketing or financial discipline. Awareness of the regulatory framework and its impact on our communic
