2709 jobs found in Birmingham

The Company Our client is a nationwide and award-winning firm, that provides holistic financial advice to a wide variety of personal and corporate clients throughout the UK. At present, they have the opportunity for Mortgage and Protection advisers to join the team. The company are looking for advisers who are hard-working, motivated and eager to provide a thorough and professional service to clients by providing affordable mortgage and protection plans. As a successful candidate, you will be able to build your business by servicing existing clients, attending business referrals/client lead opportunities and conducting your own business development. Although you do not need an existing client bank, it is advised that this role would be best suited to an individual who has some transferable business. As part of a wider organisation, the firm also has the opportunity for a mortgage and protection adviser to develop into a full holistic financial adviser. As a holistic advisor, you will then have access to a broader client proposition as-well-as the opportunity to work alongside the firm's numerous affinity partners. The Opportunity You will offer independent mortgage, loan and protection plans that provide both quality and cost-effective client solutions; The client proposition covers mortgage loans and protection needs, conveyancing, B&C insurance, Wills and LPAs (if required). Moreover, to further increase your earning potential, you can also refer Pension and Investment business to one of the firm's holistic financial advisers. You will have leads generated for you; Introductions and opportunities are created through association with the company's affinity partners. You will have access to pre-prepared materials, leaflets and adverts to aid in your search for new client opportunity. The company will also help you to create a realistic and personalised business and marketing plan to ensure that you enjoy the success that you strive for. You will receive tailored support to meet your individual needs. You will receive regular and high-quality training through formal courses, remote learning and local team events. You will have access to a modern and fully integrated IT system. This system will provide support from fact find, through loan and protection sourcing to suitability and payment. The system is designed to successfully save time and reduce the re-keying of information. As a self-employed adviser, you can work the day and hours that suit you while maintaining an unlimited earnings potential. You will have full control over your diary and income levels. You will have due diligence support and in-house research assistance to enable appropriate client recommendations. You will be included in local team meetings to share ideas and best practice with colleagues. You will receive a competitive income share from your completed written business. You will have the opportunity to progress as a team leader or into a holistic advice role. About you CeMap or Equivalent qualified; Also prepared to take R05 if not already held. Currently or prepared to be self-employed. Clean regulatory and disciplinary history. An evidenced history of success in mortgage and protection advice/sales. Ability to work from home Positive attitude with high standards of professionalism and customer care. Desirable Attributes Experience of working with a Whole of Market/Independent client proposition. Potential business/clients to bring to compliment the leads provided. Prepared to travel to see clients

Are you a recent graduate (or equivalent) looking to kick-start your career in financial planning? Katie Bard are in search of a motivated and personable individual to join a supportive, close-knit team located in the heart of Birmingham. As a financial planner, you will be tasked with ensuring that clients are advised holistically in all areas of their financial affairs. Your initial responsibilities will include: Building financial strategies to meet client's objectives Evaluating and mitigating potential risks with investments and savings Assisting advisers and paraplanners to administer recommendations, research financial plans and implement reviews Producing information and reports The successful applicant will begin their career as a trainee financial adviser, whilst studying for exams alongside, in order to gain the necessary professional qualifications, with the opportunity to embark on further training following this. Throughout this development scheme, you will learn: How to obtain relevant information from providers in order to assist us understanding a client's affairs How to manage your workload and work to prescribed timescales About the compliance and regulatory aspects of the industry About the possible solutions that can assist our clients How to use client management software and systems in order to prepare client advice reports The ideal candidate will have: Achieved a 2:1 or above in an economics or other mathematical-related degree or equivalent A desire to pursue a career in financial planning Professionalism and integrity A desire to go above and beyond Strong customer service skills Strong IT skills Attention to detail and analytical skills Excellent time-management skills Previous experience in the financial services industry If you are someone who wishes to work for a company with a great culture that values teamwork, communication and exceptional customer service, then this is the ideal opportunity for you! For more information, please get in touch with Sandra on 0.

Commercial Property & Real Estate Development Executive Due to expansion a top 10 global insurance broker have a fantastic opportunity for a hungry candidate who thrives developing new business and creating new and lasting relationships. Based in Birmingham and reporting into London, you will join an already established and well-respected team full of experience. Your focus will be to proactively grow an already established book of Real Estate & Construction business across Birmingham and the Midlands, experience can must be from a commercial broking background or maybe an insurer and must have experience of Property Owners / Commercial Property / Real Estate risks. To be successful in this role as a Commercial Property & Real Estate Development Executive, you will need to have a get up and go attitude! The types of clients you will be mixing with will typically be corporate and HNW individuals, therefore it is essential that you are comfortable developing relationships in that arena. You must also be willing to attend various networking events and work outside the normal business hours. You will be an professional, energetic Executive, a strong relationship builder, a great door opener and have fantastic interpersonal skills.

Mobility Aids - Customer Service Volunteer Location: Bradbury House, 7 Lowe Street, Camp Hill, Birmingham, B12 0ER Shifts available: We are interested in applicants who can commit to volunteering a few hours a week on any weekday (daytime Monday to Friday) on a regular basis.. You will need to be 21 years of age or older with a full, clean driving licence and at least 2 years driving experience for this role. Come and join our friendly team based in Birmingham and support your local community! We provide people in your community with wheelchairs on a short-term basis. Our Customer Service Volunteers use their people and administration skills to serve the public who require a wheelchair or other mobility equipment. Your time will help keep people in your community stay independent by accessing a wheelchair. Activities include: Issuing and receiving wheelchairs (or other mobility aids equipment) using a computer based stock control system. Demonstrating how to use and look after our wheelchairs (and other equipment). Dealing with enquiries from people wanting to borrow a wheelchair (or other equipment) by telephone, face to face and online. We Offer: The opportunity to meet new people and be part of a dynamic and inclusive team Free training and ongoing upskilling. Reimbursement of out of pocket expenses The chance to truly make a difference to local lives. Click Apply Online to register your interest and we will be in touch to arrange a phone call with you. Contact For further information, please email: or call Connecting human kindness with human crisis

My client a global insurance broker are looking for an experienced account handler to join their team. You will sit on the small business team working with premiums up to (£8K) this will predominantly be dealing with a combination of small commercial risks. You must have insurance account handling experience (MTA, Renewal, document preparation and general queries) and fantastic customer service skills at the least. In return you will get support to development your career further, a stable employer and a fantastic working environment.

24 Seven are looking for freelance Beauty Consultants within the Birmingham Area. We are looking for Makeup Artists , Skincare Specialists and Fragrance enthusiats to work for a variety of Luxry beauty brands. Are you looking for flexibale , regular work within the Beauty industry? W have flexiable working hours and great rates of pay available. Candidates must be: - Passionate about the beauty indistry - upto date with current trends - Have experince in customer service - Be able to speak excellent english and have good communication skills - Be availabe for regular work - Be able to work individually or as part of a team. If you feel that you would be right for this , Please send us your CV

My client is looking for an experienced HRBP to join the HR team to provide HR operational and strategic support. Provide a wide range of HR advice and guidance to staff and senior managers coverings operational and strategic areas Support areas of HR activity developing the business strategy and approach and ensuring well developed and embedded policy and process is in place which meets any statutory requirements and best practice guidelines and enhances the overall employee offering. Ensuring the delivery of the relevant Operational HR Standards of Service. Support managers through HR policy changes, legislation changes and updated best practice Overseeing and managing the quality of disciplinary, grievance and absence cases across relevant business areas Support the development and performance of all level employees Essential Requirements Educated to degree level or equivalent Associate Member of the CIPD (Assoc. CIPD) or eligible to achieve this status. Experience of providing proactive and professional first line HR support and advice to a diverse workforce. Experience of dealing with a wide variety of employee relations casework and other HR issues Experience of HR policies and procedures 2-3 years experience in a medium to large organisation Matrixed environment Proven track record and commitment to own CPD activities. Strong IT skills including Microsoft office and HR information systems.

Business Development Director - Education Catering- Midlands/North area - £55,000 - £60,000 per annum, depending on experience - OTE up to £100k, plus company car, company benefits My client is an already successful catering company who specialises within the education sector, priding themselves on providing delicious, high quality food using fresh ingredients to each and every client. An opportunity has arisen for a successful and experienced Business Development Director to manage a team of 3 BDM's whose main focus is to improve my client's position within the Education Catering sector and become the catering partner of choice. You will be responsible for the entire Business Development Department, managing 3 BDM's. Your role will involve working towards strategically set goals by the Board, identify business opportunities, build customer relationships, manage the sales process from start to finish and secure profitable business. My client is looking for candidates with a proven track record a Business Development Director/Sales Manager within the education contract catering sector. You will have a pro-active approach and have excellent, proven sales experience - must be within the Education Catering sector. This role requires travel between the Midlands and London. My client is fairly flexible on location of candidate, but preferably live within commutable distance to the West Midlands.

During these difficult and unprecedented times the West Midlands Police are still operating as usual in keeping with government guidelines and looking to expand it's team. We are currently looking to recruit a diligent and multi-faceted front of house receptionist for the WMP. Overview Salary: £10.68 PH Location: Birmingham City Centre Job Type: Temporary Contract Length: 6-12 months Job Title: Reception/Front of House Purpose Primarily within this role you will be will be greeting any customers of the West Midlands Police, liaising with their necessary correspondents in terms of internal team as well as helping out in other areas of the business such as mail room and customer services Responsibilities Greeting customers visiting Police staff Checking customers in and notifying relevant point of contact Helping out in the post room where required Diary management Management of internal systems Assisting customer service team with inbound calls during times of high volume Criteria Previous experience within a similar environment Ability/Comfortable being based in Birmingham city centre in the current climate Multi-faceted and happy to get involved in other areas of the business when required Excellent communication skills Computer literate If you feel you meet the above requirements please apply now Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

VennGroup IT Technology Recruitment Solutions Role: Front-End React Developer Type: Permanent Salary: £35,000 - £45,000 DOE Location: Birmingham Are you an experienced Front-End Developer looking for a new and exciting opportunity? If so, apply today! Experience and Abilities: Build new and support existing features in React/Redux applications 3+ years' commercial experience writing single-page web applications with HTML, CSS and JavaScript Experience in unit testing and mocking (ideally using Jest Framework and Enzyme) Good understanding of SOLID principles and Refactoring Experience with version control using GIT Writing automated workflow tests using Selenium / Puppeteer Consuming and testing RESTful APIs using JavaScript and Postman Excellent communication skills and comfortable working in a team towards deadlines Please call Aaron Cooper or Max Szczepanski on or email an updated CV to Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

A successful business based near Harborne is seeking a Graduate Level Property Assistant to take ownership for one of their residential portfolios. The successful individual will act as the 1st point of call for all tenants and leaseholders, problem-solving daily and providing excellent client care. The role will be multifaceted but will primarily involve: Responding to queries via email and phone. Handling any maintenance or repair requests. Coordinating contractors and booking in jobs. Updating spreadsheets and uploading files onto the databases. Researching insurance claims and sending letters to leaseholders. Working on various projects and admin support for the senior managers. The business is passionate about developing someone into the role and giving the Property Assistant a good foot-in-the-door within the industry. A passion for working in property would be preferred but not essential (it could lead onto a property management career). You must be academically bright, hard-working and talented at client service. Ideally you will already have some office-based experience behind you, but graduate-level applications are welcome. To register your interest, please submit your CV via this advert. To find out more about Katie Bard's application processes, please contact Matt on 0. If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.

History Teacher - Permanent Vacancy - Birmingham Are you possibly relocating to the Birmingham area, looking for a permanent role inside of a supportive and inclusive secondary school? Maybe you are looking for a fantastic challenge at a school that will truly value you, your teaching and your input in their strategies moving forward? Perhaps you have been in a role for the last few years but feel that now is the right time to find a new challenge? If this History Teacher opportunity sounds like the ideal role for you, 'click apply' and send your CV today! History Teacher - Key Information: Based in Birmingham Good transportation links Paid £24,373 - £40,490 per annum Permanent full-time role, Monday - Friday school hours Nurturing atmosphere for newly qualified teachers Excellent senior leadership department Opportunities for development and progression - outstanding CPD program ­­­­ History Teacher - The Role: Work alongside a talented and experienced History department Plan and conduct lessons and small group sessions Utilise school's broad and balanced curriculum Opportunities for progression Developing and enhancing students' knowledge in History Making sure students receive correct support and guidance during class time TLR opportunities available for individuals wanting a step up History Teacher - Person Specification: 2.1 or 1st class degree in History related course Qualified Teacher Status (QTS) Excellent organisation and communication skills Supportive and inspiring personality Strong academic background Passionate about education History Teacher - How to Apply: If this History Teacher opportunity sounds like the ideal role for you, 'click apply' and send your CV today! Ideal role, but not quite the right location? We also work in the following areas so feel free to get in touch: Birmingham, Sandwell, Walsall, Wolverhampton, Dudley, Sutton Coldfield and Solihull.

Our client, a nature conservation charity are looking for a motivated and experienced person to join their England Volunteering Development team. Volunteering Development Officer Reference number: A Location: Flexible - Birmingham Office preferred Salary starting at: Salary Range currently £19,602 to £21,236 per annum increasing to £21,718 to £24,293 with effect from 1st April 2020 Hours: Full time Contract: Permanent Volunteering is pivotal for the success of the charity, they simply could not save nature without volunteers. With over 12,000 volunteers giving their time and talents regularly, it is so important that they ensure their large workforce are being well supported so they are having a quality volunteering experience, gaining enjoyment and satisfaction from what they do. They are looking for someone with experience working with volunteers, preferably in a leadership role. You will enjoy working with people and seeing how you can have a positive impact on their activities on the ground. This role covers a large geographical area, so you will be organised and work consistently so that you are visible to the teams you support, even if you can't be everywhere in person. You will have excellent communication skills and feel comfortable talking to teams at all levels. As a Volunteering Development Officer, you will join a small development team to advise volunteer line managers on excellent volunteering management, policy and best practice. You will also be a champion for change, looking for ways of doing things better. This role is about influencing and inspiring others so they are driven to work with more volunteers and in innovative ways. For the organisation to grow and ultimately save nature, they must mobilise and develop volunteers across all areas of the business, it is the role of the Volunteering Development Officer to give the energy and expertise needed to realise that change. Previous applicants need not apply. Closing date: 5 April 2020 Interview date: 15 April 2020 To Apply and for More Information: Please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer's website where you can complete your application for this position. This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage. When you make your application please ensure that you include reference number A on any correspondence. No agencies please...... click apply for full job details

Project Manager - Financial Services - FCA Regulation project Interim for 6 months Homes based Outside of IR35 - competitive daily rate My client is FTSE 250 financial services business based in the centre of Birmingham. Following the introduction of compulsory regulation in their sector, the business i looking for season project manager to come on board and support the team on all project activities to make sure they are fully FCA compliant in accordance with new regulations. Day to day you will be working with the business to scope out what needs to done and to then design, build and deliver the change programme to include establishing appointed intermediaries in the market place that are also fully FCA compliant. In order to be successful in this role you will have a proven track record in the successful project delivery of financial services product regulatory requirements whether it be insurance products or other fiance related products that have strict FCA regulation. You will ideally be a Prince 2 certified project manager as well and be used to proving all the governance and structure to ensure successful project delivery. Please don't hesitate to apply for the role with your up to date CV. I will endeavour to respond to all relevant applications within 72 hours. Interviews will be held next week via video conference. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We are looking for someone who has proven experience of working in a forecasting and planning position in a high volume contact centre environment. This role would suit someone who has the proven forecasting and planning experience, along with a passion for always ensuring the business is operating as efficiently as possible, using initiative to make changes and find solutions to any problems. About the Role: Help to deliver high level customer service through providing effective forecasting and planning Create and deliver effective forecasting models Ensuring the external factors are taken into consideration when creating the forecasts for the business Work with the leadership team to ensure the forecasting and planning is accurate to maximise business productivity Working across the business areas to ensure effective planning and forecasting across the departments Provide insights into the date through effective analysis of the current and historical data Identify any skill and knowledge gaps in the business and provide solutions Support technical learning and implement training where required Using excellent communication skills to build relationships across the business Required Skills and Experience: Proven experience of forecasting in contact centre environment Proven experience of planning in a contact centre Excellent communication skills with the proven experience of working with the leadership team Experience of using Aspect WFM tool Excellent knowledge of Excel Experience of working in Financial services would be advantageous Ability to work using initiative and confidence in problem solving Cactus Search is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to Cactus Search, directly or via any of our adverts on other platforms, your personal data will be held on our secure relationship management system for a maximum period of 36 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time and following a period of 36 months inactivity your CV will be removed permanently from our records

In this position you will have a role on Audit assignments where you will utilise and further develop your knowledge and skills. You will gain the opportunity to work on a wide variety of Financial Services (FS) clients and a wide range of work which will include external audit, but also some internal audit and financial due diligence. As a Senior Associate, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Provide audit and business advice to a variety of clients Proactively assist in the management of several clients, while reporting to Managers and above Provide an on-site co-ordination role for audit clients including planning, day to day control of the audit team, liaising with clients and completing audit assignments Build and maintain strong relationships with new and established clients Work and liaise with other members of the audit team and colleagues in other parts of the firm as necessary to provide high quality clients service Report directly to a partner, director, senior manager or manager Contribute to the development of your own and team's technical acumen Be actively involved in business development activities to help identify and research opportunities on new/existing clients You will deliver a range of audit services and business advice to a variety of clients of all sizes, providing an excellent opportunity to embed both your project management and leadership skills. You will be responsible for ensuring we deliver the highest standards of service to our clients from engagement planning, day-to-day supervision of the audit team, client liaison through to audit completion. Requirements You will have strong technical knowledge, be an effective team player and have a track record in building and sustaining client relationships. You have experience of executing assurance engagements from start to finish, and be used to working to tight deadlines in a pressurised environment. Essential skills ACA/ACCA (or equivalent) fully qualified or part qualified ACA /ACCA (or equivalent) and working towards your full ACA/ACCA (or equivalent) qualification or equivalent work experience in Audit Experience in working as part of a large audit team, delivering work to large Financial Services institutions or clients Demonstrated team player Desire for continuous self-improvement Proven track record of establishing and maintaining strong client relationships A proactive approach to problem solving and delivering client solutions A demonstrated ability to take responsibility and use initiative, especially when working to tight deadlines Focussed and initiative driven (required to maximise growth potential) A passion for delivering an exceptional client service Proven ability in leading audit engagements, including planning, controlling and completing a diverse range of assignments Strong analytical and organisational abilities Experience of supervising and developing staff through coaching Strong project management Audit The passion of our people, combined with access to the latest technology, helps us deliver the highest quality audits and build trust in society. We pride ourselves on our global reputation as a trusted place to do business, we are inclusive and work together to put the team first. We role model and empower challenge and are open challenge ourselves. We take pride in audit as a deep specialism and give our people access to the best opportunities and lots of variety through secondments and international assignments. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. To apply, please visit our website via the button below. Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Learn more here

Team & Role Description A great opportunity to join and further strengthen, a fast paced and dynamic support department that is passionate about delivering excellent customer service and resolving customer issues. We are looking for a self-motivated, enthusiastic leader with a 'can do' attitude to help take our department to the next level. You must be adaptable and able to deal with regular change. You will be responsible for a team of Support Consultants, of mixed abilities, and for making key department decisions. We are an award winning Software Company that his heavily focused on quality of service and personal development, with fantastic opportunities for the right individual Role Responsibilities > Incident management within the Support department, providing excellent service and support to customers. > Effectively set and monitor the team's ongoing performance via KPIs & SLAs, providing constructive feedback with specific examples. > Organisation, and potential delivery, of application, and installation training. > Interface with Finance, Account Managers, Problem Management, QA, Dev, Implementations and hosted support teams. > Conduct regular quality checks on team members through monitoring/observation. > Act as reference and senior escalation point for the daily support of customers and the Support team members. > Management and organisation of staff induction plans. > Identify training/coaching needs. Implement and support individual development plans to benefit the individual and the business. > Suggest and drive improvements to procedures & process. > Month end and daily reporting. > Escalated complaint handling - Managing customer expectations by listening carefully to their needs and balancing requirements with ability to deliver. > Organisation and potential delivery of team meetings. > Customer event representative. > Dashboard maintenance and strategic planning. > Assistance in implementing Sale Force, refining support processes and ensuring team members are fully conversant with the support system. > Demonstrates willingness to make, support and be held accountable for difficult decisions. > Identify trends and escalate to Management for trend analysis. > Ensuring work quality and timeliness by proactively resolving problems, encouraging open communication and teamwork from others. > Escalate problems in line with processes. > Any other duties as required. Role Requirements > A highly organised, hard-working, proactive team player, with a natural aptitude for leadership. > Ability to provide constructive feedback to aid in personal development, through 1-1's and mentoring. > Friendly, personable and approachable > Ability to prioritise and multi-task. > Customer-facing experience > Ability to work on own initiative. > An excellent communicator > Experience in dealing with customer complaints > Excellent understanding of commercial awareness > Experience of a customer support role or equivalent > Experience using Microsoft Office (including Word, Excel and Outlook) > Excellent written and verbal communication, ability to present effectively > Technical awareness > Background in structured support environment (e.g. ITIL) desirable > Line management or team leading experience > Training experience > Understanding of project management

Personal Assistant £27,000-£29,000 Birmingham City Centre Your new company Your new employer is an accountancy firm based in city centre. Their market is all business to business. They are now looking for a Personal Assistant to support directors and a team. Your new role In your new role you will be supporting two Directors as well as a team of 14. Although the directors are mostly self-sufficient, you will be carrying standard PA duties including diary and inbox management, travel booking, billing and expenses. You will be organising events and meetings, managing switchboard as well as filing, report writing and minute taking. What you'll need to succeed To be successful, you must have experience in diary management, as a team secretary or personal assistant. This is a highly corporate role, so you must be comfortable working in such environment. What you'll get in return My client is offering a highly competitive salary of up to £29,000, as well as a generous annual leave package and a wide range of corporate benefits. My employer is a company that is constantly growing and offers progression opportunities to those demonstrating their potential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please only apply if you have CRM experience! Birmingham £32,555 3-year fixed-term contract ending September 2022 Benefits include: - 32 days holiday entitlement (plus bank holidays) - 37 hours per week (Mon - Friday) - Generous employer pension contribution (optional) - Free car parking (Growth Hub Offices) About the organisation The client is a publically funded organisation that helps local small and medium sized enterprises (SMEs) grow and be more successful. It connects SMEs within the region to business support and advice from its team of business advisors and its network of business support partners. As a Growth Hub partner, Birmingham City University (BCU) is supporting with the recruitment of the Growth Hub CRM Executive. The role We are looking for an experienced CRM Executive to help grow the success of the partnership CRM database and its data intelligence capabilities. As the post holder you will be responsible for generating the insight needed to uplift levels of engagement with partnership clients and prospects and for recommending system improvements to take CRM activities to the next level of success. You will be excited by data and the opportunities it can bring for the client, it's partners and its clients and will have the opportunity to shape the partnership CRM strategy. You will lead on data analysis and reporting for stakeholders to inform strategic decision-making and help increase client engagement by enabling data driven marketing activities. You will develop new business insight and key client profiles to enable the creation of user personas and customer journeys, helping to adapt its activities to better service the needs of its clients and prospects with the right offers at the right time. You will identify CRM system development opportunities and work with the CRM supplier to streamline the efficiency and effectiveness of the tool. You will advise on how to improve the CRM lead referral and recording process across the partnership and ensure consistency of use across all CRM users. You will be based at offices in Edgbaston four days a week and Birmingham City University's City Centre Campus one day per week with dotted line reporting into Manager and CRM Manager. Main duties and responsibilities - Improving the quality of data held on the CRM by carrying out data cleanses - Engaging and managing data agencies - Owning the delivery and improvement of personalised emails at all touchpoints of the customer journey - Delivering actionable insight by analysing client data within the CRM system - Implementation of lead nurturing tactics - Analysis and reporting on campaign effectiveness in terms of acquisition, conversion and retention - Creation of dashboards within the CRM to visualise and present data to stakeholders - Create training material and deliver training sessions to ensure best practices amongst CRM users - Ensure consistancy of CRM lead referal activity and project delivery tracking by GH CRM users and across the GH partnership - Lead on development and implementation of modifications to ensure CRM system usability improvements and efficiencies are identified Qualities and Experience In order to be considered for this opportunity, you will need to demonstrate the following: - Minimum of 2 years experience within a CRM / Data Analyst role - Experience of performing data analysis and using Excel - Previous experience of actively working with CRM systems - Experience of creating and analysing segmented marketing selections across a variety of media platforms - Good project management and organisational skills. - Experience of providing campaign data and developing insights via data segmentation and analysis - Delivering CRM user training when required 9.5-30 Monday to Friday, no parking on site in Birmingham

Regional Account Manager - Plant Hire Midlands / Northamptonshire £40k - £50k (Capped 40% Bonus, Vehicle, Pension). We are recruiting a Key Account Manager / Business Development / Area Sales Manager position for a well-known and respected Plant Hire company covering the Midlands region. We are looking for a true sales and account manager from the 'plant hire' sector or the construction sales sector. £4 million portfolio, working on relationships with Sub Contractors and Main Contractors. You need to be thick skinned, ambitious and driven. A real people person who can develop fantastic relationships with customers. It is a very fast paced role where you will be trading all day long. It will be hard work but a lot of fun along the way. External Sales / Area Sales Experience with a Tool Hire or Plant Hire Company? Hire Sector? External Sales / Sales Rep Experience selling into the Construction Sector? Knowledge of the Tool & Plant Hire sector? Excellent salary between £40k-50k basic (depending on experience) for the right candidate plus very good bonus and the opportunity to work within a fantastic company offering excellent career prospects.

Commercial Manager - Tankers and Industrial Cleaning Midlands - National role £50-£55k plus car, pension and bonus Our client is a leading name in Waste Management - looking to recruit a commercial leader to work nationally and drive business growth for the Tanker and Industrial cleaning division. You will manage a small team but take the lead in driving revenue growth through organic and new channels, also engaging with stakeholders across the wider group, to identify potential wins for your division. Achieve and exceed period, quarterly, annual targets in accordance with all company procedures and codes of conduct. Implement the necessary action plans to achieve and exceed the targets. Maximise business opportunities with new customers through the entire group network building strong relationships with a variety of stakeholders from different divisions. Maximise and improve the retention and contract renewal of the existing customer base through the delivery of excellent customer service and the development of robust customer relationships, working with the Sales Teams to ensure that customers are visited on a regular basis, service levels met and exceed expectation, customer requirements are clearly understood and met, and that all business opportunities are explored. Monitor and review performance and KPI's, including sales pipeline, new business generation, margin, profit, Allied Sales on a daily, period and on-going basis. Visit customers to review company performance, obtain customer feedback, identify on-going requirements and opportunities and resolve any issues. Lead, develop, and motivate the team through effective, regular communication, direction, coaching and training, feedback and review, and continuous guidance and support. Ensure that staff are appropriately trained to a competent level prior to carrying out duties unsupervised, and that on-going training requirements are addressed in a timely fashion. Actively monitor and manage the business pipeline, forecasting accurately and ensuring that targets are met. Identify and develop new customer relationships within the Tanker and Industrial Cleaning business. Develop pricing strategies to deliver sales margin performance. Develop and maintain strong business relationships with all areas of the business, maintaining effective communication channels and working together to resolve issues and maximise customer service and sales. Participate in Company business meetings, training and corporate events as necessary. This post is responsible for the effective delivery of the Tanker and Industrial Cleaning sales strategy, maximising business efficiency through effective resource planning and driving a sustainable and viable business pipeline, actively monitoring and managing the forecasting and ensuring that targets are met, working with, the wider business. The role holder will have input into the business plan and support the annual budgeting process. You will also support, coach and mentor the wider team within the specialist services business and account management team to ensure best in class solutions are presented in a clear, concise and understandable way. You will need to have an extensive understanding of commercial and financial principles. Views issues in terms of costs, profits, markets and added value. Looks for opportunities to add bottom line value, with the ability to detect and manage risk. Numerate and detail conscious. Able to create KPIs and sales metrics and then convert these into action. It is expected that you will also have an understanding of the legal framework for classifying, transporting and disposing of hazardous waste including safe control of any associated hazards. Person Specification - Educated to GCSE level or above in Maths, English and Chemistry. Previous experience in a Tanker sales environment. Proven leadership and line management experience. Knowledge and experience in Tanker or Industrial Cleaning sales. Experience in service delivery. Experience of leading a team and change management. Understanding of Waste legislation desirable. Knowledge or Chemical compatibilities and Tanker knowledge. Excellent leadership and people management skills. Exceptional commercial awareness. Excellent interpersonal, communication and presentation skills. Flexibility to travel nationally with the occasional night away from home. Recruiting a similar role? Bis Henderson work with businesses to hire professionals on a permanent and interim basis across professional, management and executive roles. Specialising in Supply Chain recruitment, Logistics recruitment, Procurement recruitment and eCommerce recruitment, we deliver candidates that meet your objectives - every time. For more information please call . Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Here you will find a link to our Privacy Policy. In this Policy you will find information about our compliance with the EU General Data Protection Regulations' https://2Dr0rR0

Zachary Daniels Retail Recruitment are currently recruiting for a Regional Manager in the Midlands. We are looking for a Regional Manager that is passionate about delivering exceptional levels of customer service as well as maintain strong brand standards at all times. With sites across the globe our client is a giant in their industry and with exciting plans for 2020, this is an exciting time to be part of their business. As the Regional Manager not only will you have the chance to make an impact on this high profile region in the business but also the opportunity to grow and progress your career. To be our clients new Regional Manager you will be a hands on, commercial and results driven Manager who has a passion for coaching and developing your teams, combined with a passion for delivering world class customer service! As a Regional Manager, your responsibilities will include the following: Driving customer service standards in your store's Driving sales in store and ensuring site profitability. Training, coaching and developing your team. Ensure company and brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Keeping up with current trends, including competitor analysis. Our client's role is the ideal next challenge for a customer service centric and driven Manager, you will have experience in opening new sites, driving your team and delivering results Please apply with your most up to date CV… BBBH17343

Zachary Daniels Retail Recruitment are currently recruiting for a Divisional Manager in the Midlands. We are looking for a Divisional Manager that is passionate about delivering exceptional levels of customer service as well as maintain strong brand standards at all times. With sites across the globe our client is a giant in their industry and with exciting plans for 2020, this is an exciting time to be part of their business. As the Divisional Manager not only will you have the chance to make an impact on this high profile region in the business but also the opportunity to grow and progress your career. To be our clients new Divisional Manager you will be a hands on, commercial and results driven Manager who has a passion for coaching and developing your teams, combined with a passion for delivering world class customer service! As a Divisional Manager, your responsibilities will include the following: Driving customer service standards in your store's Driving sales in store and ensuring site profitability. Training, coaching and developing your team. Ensure company and brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Keeping up with current trends, including competitor analysis. Our client's role is the ideal next challenge for a customer service centric and driven Manager, you will have experience in opening new sites, driving your team and delivering results Please apply with your most up to date CV… BBBH17343