Came UK
Hemel Hempstead, Hertfordshire
Technical Services Manager - Intercom and Access Control A challenging and varied opportunity awaits… Have you got a great attitude, want to work hard? Do you like a challenge and enjoy variety? THE ROLE We are seeking an ambitious experienced Technical Services Manager with similar values, commitment and work ethic to join our winning team. The successful applicant will need to be very hands on, committed, technically aware and be able to demonstrate strong managerial, organisational and Customer Service skills. The TSM function is a hybrid role dedicating up to 60% to taking direct responsibility for all nationwide customer technical escalations and around 40% to managing the internal technical support team to maintain and improve the quality of our internal support services we provide. A professional and competent approach is an absolute must for this role alongside a technical product background which will facilitate building strong relationships with our B2B customer base. Reporting to the Operations Director, you will support the UK sales strategy through proactive Technical Services & Support, demonstrating excellent technical knowledge in the correct application of the full CAME BPT product range. KEY SKIILLS AND RESPONSIBILITES INCLUDE: Customer Service Responsibilities:• Provide 3rd line technical support to Area Sales Managers in relation to solving customers technical problems out in the field. • Provide professional technical representation in the market in a manner which is reflective of the Company's values. • To take ownership of Customer problems and lead the process of dispute resolution to satisfactory conclusion for both the company and the customer. • Investigate and settle customer complaints within Company guidelines • Provide prompt, accurate and professionally presented technical responses when required. • Accurately record and manage product complaint information on the company's designated system. • Produce technical reports and site visit information based on objective information suitable for use both internally and externally. Team Management Responsibilities:• Take ownership of an existing technical team responsible for delivering a standard of technical support within our marketplace that is relevant to current company and customer requirements. • Have responsibility for the performance of the local Technical Department, utilising KPI's to measure, monitor and improve. • Remote team management while out in the field through a dedicated Technical Support Team Leader. • To be the liaison between Customer, Technical Department and further upstream to CAME Service International, leading on all escalation issues. • Continually look to improve the departments efficiency with the introduction of new methods of providing technical support to our varied customer base. • Constantly ensure technical knowledge is up to date to provide accurate, timely and concise information throughout the company. • Identify training needs and promote learning within the Technical Team. • Continuous enhancement of all the team's technical knowledge and product awareness to support sales activity and company growth expectations. • Measure monthly: Performance against KPIs / Activities completed / Activities planned. • Provide and present monthly department performance and 'work in progress' reports to the Senior Management Team. • Promote teamwork, collaboration and effective dialogue with all areas of the Company, maintaining the highest professional standards at all times. ABOUT YOU To be successful in the role of Technical Services Manager you will need to demonstrate:• Experience of technical products or access systems / electro-mechanical / previous similar technical experience - Specific industry experience not necessary as full product training will be given to the successful candidate. • Ability to collate technical information and analyse in a methodical manner. • Ability to identify, substantiate and documented product feedback to the manufacturing HQ of perceived repeat product issues for the purpose of constant improvements. • Experience of managing and leading a team both day and to day and remotely. • Excellent communication skills both written and verbal. • Ability to work under reasonable pressure and as part of a wider team. • Work to agreed deadlines in an organised and methodical manner. • Advanced experience in general ICT and all MS Office programs. • Excellent communication skills and be able to communicate technical knowledge to colleagues and customers. • Flexibility and willing to operate outside your normal duties and share the management team mantra of "getting the job done and doing it well!". • Hold a full UK driving licence To assist the successful candidate a comprehensive product training programme will be provided to achieve the desired level of product and industry knowledge. Our newly refurbished workshop and customer facing training facilities provide an excellent environment for product familiarisation and technical training. ABOUT USCAMEBPT manufacture a range of specialist products including automatic gate control equipment, intercom systems, parking management and access control equipment. Dealing directly with trade professionals and indirectly through an extensive network of Authorised Resellers and Distributors, we provide industry leading training, sales and technical support across our four branches. We are a constantly growing, forward thinking, wholly owned subsidiary of CAME that has success and ambition at its heart. The management team has a "whatever it takes" attitude which has fuelled continued growth over the last 20 years resulting in this opportunity for a Technical Services Manager with similar values, commitment and work ethic to join our winning UK team. For more information about CAME BPT UK and CAME Group please visit the following websites: UK websites: Group International: If you seriously want to be part of a forward thinking, progressive and high achieving company culture, taking your career to the next level, we look forward to hearing from you. In addition to an excellent company culture, we are offering:• Up to £50,000 salary per annum (dependant on experience) • Company car • Company laptop and mobile phone • Contributory company pension after a qualifying period • 25 days holiday per year (excluding Bank Holidays) • The opportunity to join a market leading company in a specialist industry with potential for progression LOCATION: Hemel Hempstead, HP2 7DX with National & International travel as required. Due to the size of the geographical area it will be necessary for regular overnight stays to ensure customers and colleagues receive a high standard of service and support. In the current climate all travel requirements are minimised, and all arrangements will of course observe Government travel restrictions and guidelines. APPLICATION PROCESSTo apply for this position please follow the link below where you will be asked a few questions to complete your application. The interview process will be in two stages and both interviews will be held at our Hemel Hempstead offices. Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 10 working days of your application you may assume you have not been selected for interview this time, but you are welcome to apply for any future vacancy you feel you are suitable for...... click apply for full job details
Technical Services Manager - Intercom and Access Control A challenging and varied opportunity awaits… Have you got a great attitude, want to work hard? Do you like a challenge and enjoy variety? THE ROLE We are seeking an ambitious experienced Technical Services Manager with similar values, commitment and work ethic to join our winning team. The successful applicant will need to be very hands on, committed, technically aware and be able to demonstrate strong managerial, organisational and Customer Service skills. The TSM function is a hybrid role dedicating up to 60% to taking direct responsibility for all nationwide customer technical escalations and around 40% to managing the internal technical support team to maintain and improve the quality of our internal support services we provide. A professional and competent approach is an absolute must for this role alongside a technical product background which will facilitate building strong relationships with our B2B customer base. Reporting to the Operations Director, you will support the UK sales strategy through proactive Technical Services & Support, demonstrating excellent technical knowledge in the correct application of the full CAME BPT product range. KEY SKIILLS AND RESPONSIBILITES INCLUDE: Customer Service Responsibilities:• Provide 3rd line technical support to Area Sales Managers in relation to solving customers technical problems out in the field. • Provide professional technical representation in the market in a manner which is reflective of the Company's values. • To take ownership of Customer problems and lead the process of dispute resolution to satisfactory conclusion for both the company and the customer. • Investigate and settle customer complaints within Company guidelines • Provide prompt, accurate and professionally presented technical responses when required. • Accurately record and manage product complaint information on the company's designated system. • Produce technical reports and site visit information based on objective information suitable for use both internally and externally. Team Management Responsibilities:• Take ownership of an existing technical team responsible for delivering a standard of technical support within our marketplace that is relevant to current company and customer requirements. • Have responsibility for the performance of the local Technical Department, utilising KPI's to measure, monitor and improve. • Remote team management while out in the field through a dedicated Technical Support Team Leader. • To be the liaison between Customer, Technical Department and further upstream to CAME Service International, leading on all escalation issues. • Continually look to improve the departments efficiency with the introduction of new methods of providing technical support to our varied customer base. • Constantly ensure technical knowledge is up to date to provide accurate, timely and concise information throughout the company. • Identify training needs and promote learning within the Technical Team. • Continuous enhancement of all the team's technical knowledge and product awareness to support sales activity and company growth expectations. • Measure monthly: Performance against KPIs / Activities completed / Activities planned. • Provide and present monthly department performance and 'work in progress' reports to the Senior Management Team. • Promote teamwork, collaboration and effective dialogue with all areas of the Company, maintaining the highest professional standards at all times. ABOUT YOU To be successful in the role of Technical Services Manager you will need to demonstrate:• Experience of technical products or access systems / electro-mechanical / previous similar technical experience - Specific industry experience not necessary as full product training will be given to the successful candidate. • Ability to collate technical information and analyse in a methodical manner. • Ability to identify, substantiate and documented product feedback to the manufacturing HQ of perceived repeat product issues for the purpose of constant improvements. • Experience of managing and leading a team both day and to day and remotely. • Excellent communication skills both written and verbal. • Ability to work under reasonable pressure and as part of a wider team. • Work to agreed deadlines in an organised and methodical manner. • Advanced experience in general ICT and all MS Office programs. • Excellent communication skills and be able to communicate technical knowledge to colleagues and customers. • Flexibility and willing to operate outside your normal duties and share the management team mantra of "getting the job done and doing it well!". • Hold a full UK driving licence To assist the successful candidate a comprehensive product training programme will be provided to achieve the desired level of product and industry knowledge. Our newly refurbished workshop and customer facing training facilities provide an excellent environment for product familiarisation and technical training. ABOUT USCAMEBPT manufacture a range of specialist products including automatic gate control equipment, intercom systems, parking management and access control equipment. Dealing directly with trade professionals and indirectly through an extensive network of Authorised Resellers and Distributors, we provide industry leading training, sales and technical support across our four branches. We are a constantly growing, forward thinking, wholly owned subsidiary of CAME that has success and ambition at its heart. The management team has a "whatever it takes" attitude which has fuelled continued growth over the last 20 years resulting in this opportunity for a Technical Services Manager with similar values, commitment and work ethic to join our winning UK team. For more information about CAME BPT UK and CAME Group please visit the following websites: UK websites: Group International: If you seriously want to be part of a forward thinking, progressive and high achieving company culture, taking your career to the next level, we look forward to hearing from you. In addition to an excellent company culture, we are offering:• Up to £50,000 salary per annum (dependant on experience) • Company car • Company laptop and mobile phone • Contributory company pension after a qualifying period • 25 days holiday per year (excluding Bank Holidays) • The opportunity to join a market leading company in a specialist industry with potential for progression LOCATION: Hemel Hempstead, HP2 7DX with National & International travel as required. Due to the size of the geographical area it will be necessary for regular overnight stays to ensure customers and colleagues receive a high standard of service and support. In the current climate all travel requirements are minimised, and all arrangements will of course observe Government travel restrictions and guidelines. APPLICATION PROCESSTo apply for this position please follow the link below where you will be asked a few questions to complete your application. The interview process will be in two stages and both interviews will be held at our Hemel Hempstead offices. Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 10 working days of your application you may assume you have not been selected for interview this time, but you are welcome to apply for any future vacancy you feel you are suitable for...... click apply for full job details
Apex International Recruitment Ltd
DETAILS: Full-time permanent position Field based role covering the North of the UK Competitive package including bonus and car allowance Global pharma company THE ROLE: This position will take the lead role in delivering face to face scientific and clinical information and services as appropriate. This will include maintaining thorough and up-to-date knowledge of disease state, clinical information, and product data; Acting as a product specialist resource providing detailed knowledge of medical information to support key communication messages and to present medical communications data to customers on request; Building professional relationships with local, regional, and national opinion leaders in therapeutic areas of commercial and research interest and effectively communicating disease state and product knowledge, either formally or informally, through clinical and scientific presentations to KOLs in line with the PMCPA Code of Practice. Full job description available on application THE CANDIDATE: Candidates should have a life science graduate, ideally with a relevant PhD, pharmacy or medical qualification and relevant experience in the pharmaceutical industry - field based experience is desirable. Client are considering candidates with prior MSL, pharma sales experience and nurse trainers A proven track record in developing and delivering medical education programmes and experience with OTC products is desirable. Covering the North of the UK so ideally candidate will be based Birmingham upwards...... click apply for full job details
DETAILS: Full-time permanent position Field based role covering the North of the UK Competitive package including bonus and car allowance Global pharma company THE ROLE: This position will take the lead role in delivering face to face scientific and clinical information and services as appropriate. This will include maintaining thorough and up-to-date knowledge of disease state, clinical information, and product data; Acting as a product specialist resource providing detailed knowledge of medical information to support key communication messages and to present medical communications data to customers on request; Building professional relationships with local, regional, and national opinion leaders in therapeutic areas of commercial and research interest and effectively communicating disease state and product knowledge, either formally or informally, through clinical and scientific presentations to KOLs in line with the PMCPA Code of Practice. Full job description available on application THE CANDIDATE: Candidates should have a life science graduate, ideally with a relevant PhD, pharmacy or medical qualification and relevant experience in the pharmaceutical industry - field based experience is desirable. Client are considering candidates with prior MSL, pharma sales experience and nurse trainers A proven track record in developing and delivering medical education programmes and experience with OTC products is desirable. Covering the North of the UK so ideally candidate will be based Birmingham upwards...... click apply for full job details
Lidl GB
Peterborough, Cambridgeshire
£23,000 up to £26,000 pro rata - This isn't 9-5. This is making the most of every day. Responsible for keeping our hard-working teams fed and watered, our efficient and highly motivated catering team provide breakfast and lunch for the entire warehouse. Now we are looking for an experienced Chef to prepare and cook healthy, balanced meals. With the added task of managing stock levels, menus and preparation schedules, you will find this role both challenging and rewarding! What you'll do Preparing and cooking breakfast and lunch for up to 100 people per meal slot, ensuring enough food is prepared for everyone Planning and organising meal schedules and menu changes, with consideration for dietary requirements Managing food stock levels, while minimising waste Sourcing all meal ingredients from our onsite warehouse Maintaining food hygiene standards throughout the preparation process Reporting any health & safety issues What you'll need Proven experience working as a chef within a commercial kitchen (e.g. a pub, school or similar warehouse canteen) is essential Proven experience managing stock levels, menu plans and preparation schedules is essential Level 3 Certificate in Supervising Food Safety in Catering is essential for this role. Flexible with working shifts, including weekends Extremely well organised with excellent multitasking skills and ability to work well under pressure Excellent time management skills and experience working with rotas A confident clear communicator with a good standard of written English Proactive and able to highlight problems/issues in a timely manner What you'll receive You'll be well rewarded as a key player in the Lidl team. As well as becoming part of a strong, fast-growing business, you'll get great training and real opportunities to build your career. On top of your competitive salary, starting from £23,000 to £26,000 (*dependent on experience and an additional 10% London Weighting for employees working within the M25 ), you'll enjoy 30 days' holiday (rising to 35 after 2 years of continued service), a pension, plus discounts on all Lidl products and on a range of holidays, days out, cinema tickets and plenty more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check...... click apply for full job details
£23,000 up to £26,000 pro rata - This isn't 9-5. This is making the most of every day. Responsible for keeping our hard-working teams fed and watered, our efficient and highly motivated catering team provide breakfast and lunch for the entire warehouse. Now we are looking for an experienced Chef to prepare and cook healthy, balanced meals. With the added task of managing stock levels, menus and preparation schedules, you will find this role both challenging and rewarding! What you'll do Preparing and cooking breakfast and lunch for up to 100 people per meal slot, ensuring enough food is prepared for everyone Planning and organising meal schedules and menu changes, with consideration for dietary requirements Managing food stock levels, while minimising waste Sourcing all meal ingredients from our onsite warehouse Maintaining food hygiene standards throughout the preparation process Reporting any health & safety issues What you'll need Proven experience working as a chef within a commercial kitchen (e.g. a pub, school or similar warehouse canteen) is essential Proven experience managing stock levels, menu plans and preparation schedules is essential Level 3 Certificate in Supervising Food Safety in Catering is essential for this role. Flexible with working shifts, including weekends Extremely well organised with excellent multitasking skills and ability to work well under pressure Excellent time management skills and experience working with rotas A confident clear communicator with a good standard of written English Proactive and able to highlight problems/issues in a timely manner What you'll receive You'll be well rewarded as a key player in the Lidl team. As well as becoming part of a strong, fast-growing business, you'll get great training and real opportunities to build your career. On top of your competitive salary, starting from £23,000 to £26,000 (*dependent on experience and an additional 10% London Weighting for employees working within the M25 ), you'll enjoy 30 days' holiday (rising to 35 after 2 years of continued service), a pension, plus discounts on all Lidl products and on a range of holidays, days out, cinema tickets and plenty more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check...... click apply for full job details
Eden Brown Charities
Slough, Berkshire
Payroll & Pensions Officer Slough 4 weeks Work from home - 20 hours a week Eden Brown is working in partnership with a local government organisation to recruit for a Payroll and Pensions Officer based in Slough. This is an excellent opportunity for a Payroll and Pensions Officer to embark onto the organisation and join a successful team and be responsible for all Payroll and Pensions functions. Key responsibilities: * To prepare, calculate and administer payments to staff within a strict timetable. * To keep correct records relating to Tax, NI, SSP, SMP and Pensions Contributions for employees. * To organize all information in respect of deduction from pay and Teachers pension's contributions from non Council schools, calculate payment due and make payment to appropriate agencies within deadlines. * To undertake a range of business support functions including dealing with the post, photocopying, filing and accurate data inputting * To work with internal and external routine enquiries relating to payroll and pensions, dealing directly with employees when required. Candidate requirements: * Strong knowledge of Statuary Maternity and sick pay * Knowledge of Occupational Sickness Maternity is a distinctive advantage * This role will be 20 hours a week * Must have broadband as working from home If you feel that you meet the above criteria, please apply now. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy...... click apply for full job details
Payroll & Pensions Officer Slough 4 weeks Work from home - 20 hours a week Eden Brown is working in partnership with a local government organisation to recruit for a Payroll and Pensions Officer based in Slough. This is an excellent opportunity for a Payroll and Pensions Officer to embark onto the organisation and join a successful team and be responsible for all Payroll and Pensions functions. Key responsibilities: * To prepare, calculate and administer payments to staff within a strict timetable. * To keep correct records relating to Tax, NI, SSP, SMP and Pensions Contributions for employees. * To organize all information in respect of deduction from pay and Teachers pension's contributions from non Council schools, calculate payment due and make payment to appropriate agencies within deadlines. * To undertake a range of business support functions including dealing with the post, photocopying, filing and accurate data inputting * To work with internal and external routine enquiries relating to payroll and pensions, dealing directly with employees when required. Candidate requirements: * Strong knowledge of Statuary Maternity and sick pay * Knowledge of Occupational Sickness Maternity is a distinctive advantage * This role will be 20 hours a week * Must have broadband as working from home If you feel that you meet the above criteria, please apply now. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy...... click apply for full job details
