533 Call Centre / CustomerService jobs

A taste of what you'll be doing Invest in us and we'll invest in you; You'll receive a company laptop 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want There are no mandated shift patterns We'll round off the week as a family, as we down tools at the Friday social You'll be accountable for the experience your customers receive You and your team will decide how you manage your time - no more micromanagement! As an Energy Specialist and part of Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering end to end customer service We will give you empowerment and accountability to look after all our customers throughout their time with us, helping with a wide range of queries and making sure they're happy. Talking to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies, all form part of the day to day role. Every day will be different as we know customer service is vigorous and can be tough and often you'll have to deal with challenging situations but also empathise with customers who are facing complex problems. That's where you'll come in- you'll be bringing about awesome solutions for them. You'll need to be able to think fast on your feet, use your initiative and thrive in a fast-paced environment to help solve the new problems that arise every day - but don't worry we'll all tackle problems and challenges together. Are we a match? We take everything as a learning curve and expect you to be spotting problems and coming up with solutions to help continually improve the company and knowledge of the team. We're continuing to innovate in the energy industry and we'll succeed because of our people. Do you; Get excited to impress and help customers. Love solving complex problems. Thrive in a challenging working environment and are resilient under pressure. Get motivated by the freedom to make decisions. Want to build a culture in which everyone can be 100% themselves. Enjoy being part of a team. What else do I need to know: We're setting up cool new offices in Nottingham City centre but we'll equipt you to work from home for now. Understand the scope of what's possible - for you and for our customers - our phone lines are open 9am to 5pm so there's no shift patterns. It's a permanent role E.ON is committed to being an inclusive employer. We recognise that everyone is different and we aim to provide a working environment where each person feels respected, valued and able to achieve their full potential. We are happy to consider flexible working arrangements. If you require any reasonable adjustments, please just let us know.

MAXIMUS UK , a wholly-owned subsidiary of MAXIMUS, Inc., operates several business lines in the UK, including the Centre for Health and Disability Assessments, Remploy, Health Management, MAXIMUS People Services and Revitalised. MAXIMUS employs 4,000 local staff, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Operating from more than 270 locations in the UK, MAXIMUS is one of the largest providers of employment, health and disability support programmes in the country. Job Summary To oversee the day-to-day operation of the Assessment Centre reception area; meeting and greeting all customers and visitors and answering questions. Key Tasks Assist customers with completion of forms including expense claims. Prepare and maintain rooms and equipment to ensure they are ready for the Medical Practitioner and customers. Working with other teams, Team Leaders and Medical Practitioners to ensure cohesion within unit and work flow progression. Using in-house computer system to update records accurately. Regular telephone liaison with MSC. Provide cover at other sites on occasion. General administrative duties as required. You will work a 37.5 hour week. Your normal working hours will be 9am - 5pm. You will be expected to work 5 days over a 7 day week which will include weekends. A rota will be published in advance detailing your working pattern each week. There may be some additional working hours for which you will be recompensed. Experience Required Demonstrable experience in an administrative or customer service position. Fluent English language skills, able to communicate with stakeholders on a day to day basis via telephone, email and face to face in a clear, caring, courteous and professional manner. Able to demonstrate a clear attention to detail in relation to office administration duties such as updating spread sheets and presenting information clearly and accurately Able to managing filing in a clear and logical structure, writing / typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner. Able to demonstrate prioritisation skills when multi-tasking. Ability to deliver work to set targets and specified standards. Self-motivated: Ability to work unsupervised and use own initiative. Ability to remain calm in difficult situations. A positive enthusiastic approach to solving problems. Proven ability to make logical and solid decisions. Benefits Training programmes and opportunities for career progression We offer competitive salaries, opportunities for overtime and performance-related pay awards or bonuses. We offer Wellbeing Programmes Generous annual leave and lifestyle benefits Maximus is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitive advantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Courier Delivery Driver - Self Employed - London (W2) Role Overview Courier Delivery Driver Self Employed - London (W2) Self Employed Delivery Drivers Required - Delivering a healthy amount of parcels within your local area using your own vehicle. - Competitive rates of pay for each parcel you deliver - Earning potential equates to the equivalent of £10 - £15 p/h (paid per parcel) - The more you deliver the more you can earn! - Self-Employed roles suitable for independent contractors wishing to accept offers of work up to 6 days per week, depending on parcel volume this may take as little as 3 hours or more to complete services each day - There are a range of opportunities to fit most suppliers' circumstances and we welcome those that already supply services to other carriers or businesses Please note deliveries to Schools will need to be delivered before 3pm, Businesses before 5pm and Residential before 9pm. Parcels will need to be collected from The London Central Depot (SE1 5SR) between 08::00 daily. Please note - You only need to submit one application for all courier roles. We use your postcode as a point of reference when matching you to all open opportunities. What you'll be doing As a Self-Employed Courier, you'll deliver promises, as well as parcels. You'll use your friendliness, warmth and attention to detail to deliver every item safely with a smile. Whether you drive a car or a small van (up to 3.5 tonne), Yodel can offer you between 30-120 parcels a day, up to six days a week. Giving you plenty of opportunity to earn a great income with our competitive rate per parcel. And although being a Self-Employed Courier means handling things like your own taxes and using your own mobile device to scan your parcels, you won't be on your own. We'll point you in the direction of experts who can help. What you need to show us You don't need any specific delivery experience to work with us. You just need to be organised and confident behind the wheel. You'll need your own car or small van along with the relevant insurance (we can help you with this). One last thing, you'll also need a suitable mobile device to download our App, this will support you to get the job done and make sorting your routes easier. What we need from you is commitment and enthusiasm. After all, customers will be relying on you to deliver every parcel in great condition, on time, with a smile. Why work with us As drivers are the driving force of our business, we'll have your back from day one. We'll do everything we can to make sure you always feel confident, supported, driven to succeed and ready to deliver your best. This means you'll get to enjoy all the benefits of driving on a self-employed basis with the support of a leading delivery company. We'll offer you regular work subject to your availability and the available parcel volume. You'll be delivering parcels from big high street names in your own vehicle. And with uncapped revenue (volume dependent), you're in control of how much you earn. So, you know you'll always get out what you put in. You'll be assigned a dedicated site rep, who's always ready to help if you have any questions. It's a great feeling, knowing that your deliveries make a difference to people across your local area. And it's even better knowing that you've got one of the UK's leading delivery partners behind you every step of the way. #D

A taste of what you'll be doing Invest in us and we'll invest in you; You'll receive a company laptop 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want There are no mandated shift patterns We'll round off the week as a family, as we down tools at the Friday social You'll be accountable for the experience your customers receive You and your team will decide how you manage your time - no more micromanagement! As an Energy Specialist and part of Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering end to end customer service We will give you empowerment and accountability to look after all our customers throughout their time with us, helping with a wide range of queries and making sure they're happy. Talking to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies, all form part of the day to day role. Every day will be different as we know customer service is vigorous and can be tough and often you'll have to deal with challenging situations but also empathise with customers who are facing complex problems. That's where you'll come in- you'll be bringing about awesome solutions for them. You'll need to be able to think fast on your feet, use your initiative and thrive in a fast-paced environment to help solve the new problems that arise every day - but don't worry we'll all tackle problems and challenges together. Are we a match? We take everything as a learning curve and expect you to be spotting problems and coming up with solutions to help continually improve the company and knowledge of the team. We're continuing to innovate in the energy industry and we'll succeed because of our people. Do you; Get excited to impress and help customers. Love solving complex problems. Thrive in a challenging working environment and are resilient under pressure. Get motivated by the freedom to make decisions. Want to build a culture in which everyone can be 100% themselves. Enjoy being part of a team. What else do I need to know: We're setting up cool new offices in Bolton but we'll equipt you to work from home for now. Understand the scope of what's possible - for you and for our customers - our phone lines are open 9am to 5pm so there's no shift patterns. It's a permanent role E.ON is committed to being an inclusive employer. We recognise that everyone is different and we aim to provide a working environment where each person feels respected, valued and able to achieve their full potential. We are happy to consider flexible working arrangements. If you require any reasonable adjustments, please just let us know.

We currently have an exciting opportunity for a Customer Service Representative to join our small and friendly team for an immediate start. Location and the role: The job is based at our UK Headquarters in the centre of Letchworth Garden City, in an historic building with excellent facilities and just a short walk from both the train station and town centre. You will be part of our small Customer Service Desk team providing telephone support to Airport and Airline customers, allocating work to our engineers, recording data, updating and monitoring systems, updating and maintaining regular reporting using Microsoft Excel and assisting with basic internal IT issues. This role is ideal for a customer focussed individual who has a passion for customer service and could also be an ideal start to a career in IT, customer services or administration. The ideal candidate will have experience within a customer service, administrative, retail or call centre environment. IT literacy is essential (Windows, Microsoft Office and Google Suite), however training for specific IT skills/tasks will be provided. Working hours: You would be required to work a shift pattern, covering 7 days per week, 365 days per year, including weekends and Bank Holidays between the hours of 5am and 8pm. The current rotating shift pattern is 4 days on and 2 days off, consisting of 2 days working from 5am - 2pm, 2 days working from 11am - 8pm and 2 days off, this continues throughout the year and is subject to change depending on business requirements. Specific Requirements: Due to the nature of the role offers of employment will be dependent on passing a 6 month probationary period and an employment/educational referencing check. Please note that candidates will require their own transport or live within walking distance of the Spirella Building as t here is no public transport available for the 5am shift start. Benefits: Starting salary of £18,000 per annum, increasing to £18,600 per annum after completion of 6 months probationary period. 4 x basic salary life assurance. Overtime. 29 days annual leave. Company Pension. About us: ServiceTec specializes exclusively in the provision of Managed IT Services to the world's airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Norway and Japan. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. ServiceTec is an Equal Opportunity Employer and will comply with all applicable legislation concerning equal employment opportunity with regard to all employees whether full time, part time, casual, temporary, seasonal or contract. The Company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, colour, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

Vitality, Customer Operations Administrator, Croydon, £Competitive + Benefits + Bonus We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks and access to our full range of partners and rewards. It's what we call offering shared value, because a healthy, happy team is good for us, good for our members and good for you As our Customer Operations Administrator, you'll get the benefits our members enjoy, including: - Our award-winning private Vitality Health insurance + wellness incentive programme - Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV and half-price gym memberships to name a few! - Personal health fund + Life Assurance - Stakeholder Pension Plan with employer contribution - 25 days annual leave + Bank holidays + option to buy and sell 5 more - Flexible benefits package - Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime - A genuine opportunity to grow and establish a long-term career As our Customer Operations Administrator, you will be joining a dynamic and growing team within Vitality Invest. The team are responsible for establishing the Operations Team as a centre of excellence and providing a superior level of customer service to internal and external customers through market-leading service and support. The role will involve coordinating transfers and operational functions into Vitality systems whilst liaising with counterparties to ensure this is completed in a timely manner whilst not affecting the customer. You will be working closely and need to build strong relationships with internal colleagues and key external partners to enhance our customer journey and field inbound and outbound calls to and from our advisers and direct customers. Key responsibilities of our Customer Operations Administrator will include: - Possessing a willingness to 'get things over the line' in a positive manner, displaying a flexible approach to an ever-changing environment - Supporting the team on key deliverables and demonstrating a willingness to develop an understanding and awareness of both the systems and processes required to deliver a key initiative - Demonstrating strong communication skills, and forging strong business relationships with adviser firms and all investors by providing timely and accurate in an efficient and professional manner - Taking personal accountability for ensuring tasks are delivered within the required time frame - Being a strong team player who works in a collaborative manner to get things finalised What we are looking for in our ideal Customer Operations Administrator : - Customer service experience - Experience within an Operational environment - Knowledge of the Financial Services industry and wealth management products including Pensions & ISAs. - Experience in dealing with IFAs - The ability to understand new processes and adapt to change Closing Date: Friday 7th May 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved. If you feel you have the skills and experience to become our Customer Operations Administrator, thenplease click ' apply' today.

Here at Fresh Property Group, we are now looking for a Customer Service Assistant to join us at New Orient House, Fulham, London. Keeping exceptional customer service at the forefront of your mind, you will provide a responsive reception service and be the first point of contact for tenants and prospective tenants. Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, and telephone and in person and undertake viewings, giving appropriate advice to potential tenants when required. The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges. About You We're looking for an individual who has excellent administration skills and experience of working in a customer focused environment. With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel and Outlook. About Us Part of The Watkins Jones Group, Fresh Property Group is a leading third-party manager of purpose-built residential accommodation. We work with developers, investors and universities to turn great buildings into great places to live. Why Join Us? In return for your hard work and dedication, we can offer you some extensive benefits which include; 25 days annual leave plus bank holidays, 10 days (Pro Rata) company sick pay, a contributory pension scheme, season ticket loan, cycle to work scheme, work place nursery scheme and Perkbox. 3 Days per week to be discussed at interview stage

Job Introduction We are recruiting for a Service Advisor to join our Lexus Dealership in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis 08:00 - 16:00. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Role and Responsibilities Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. What we offer 25 days holiday plus bank holidays Pension scheme Health & wellbeing benefits Group life insurance Company car schemes Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.

Annual salary: up to £19,723.00 Customer Service Advisor Up to £19,723, depending on experience - Full Time - Permanent Have you always wanted to work for a company that cares about their customer's happiness as well as their employees? Mears group may just have the answer for this as a job has opened up for you. We are searching for someone who is dedicated to helping customers while reaching their own career goals - could this be you? Who are we? Mears is one of the UK's leading housing and care providers to both the public and private sector, with over 6,500 employees, working with clients to help develop, fund and implement their placemaking ambitions. We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. We are trusted to provide homes for some of the most vulnerable people in the UK on behalf of our partners and through our own landlord business and registered providers - Plexus and Omega Housing. What we are looking for: We are looking for a Customer Service Advisor to join our rapidly expanding company, on a permanent basis. Role requirements: Within this role, you will respond to all calls and enquiries coming into the call centre promptly and professionally and will adhere to targets and objectives as set out by the management around average time taken on calls. It is essential that you possess the following skills in order to be successful for this role: Substantial experience within a customer service environment dealing with members of the public both face to face and through telephone. Considerable amount of experience working within an office environment or similar. Strong knowledge of all Windows based technology. You should be able to demonstrate a high level of detail consciousness, to obtain full repairs information and provide accurate diagnosis. What's in for you? Competitive basic salary - Up to £19,723, depending on experience 25 days annual leave Generous Pension Scheme Cycle to work scheme Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group PLC (Mears) shares at a price that is fixed and discounted at the outset. Eye Test Vouchers Employee Assistance Programme Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc. Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless. Be part of a friendly and dedicated team Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment. Maternity and paternity packages to make sure you get to spend time with your loved ones! Use and access to the latest technology For further information please email Tom Noble - , otherwise, if you feel you have skills and experience needed, please apply and we will review your application and be in touch to discuss further.

Customer Experience Manager - Jaguar Land Rover Guildford The role of a Customer Experience Manager is a role that should have a direct and positive impact on the Customer Experience in a Retailer. The role sits across both the Sales and Service departments. This is an exciting opportunity for an Automotive Customer Service Professional to impact on the Customer Experience and the reputation of our Retail Centre, and thus the future success of the whole Dealership, so is a pivotal role within our organisation. Main Responsibilities The primary responsibilities of the role should include but not be limited to: Direct Interaction with Customers where required to immediately address and rectify their concerns or dissatisfaction with their retailer experience. Drive improvement in Customer Satisfaction Score as measured through CEIP Sales and Service Surveys. Review Red Flags AND Gold Stars for continuous improvement opportunities. Weekly Review of all customer complaint cases that have occurred at the retailer and share Root Cause Analysis with Department heads. Review all process improvement opportunities in Retailer, write and implement proposals to mobilise them. Manage 'front of house' retailer staff i.e. Reception, Parking Attendants, Service / Sales Hosts Quickly and effectively identify any customer dissatisfaction in order to rectify this. Be single point of contact for local CRC in order to address customer dissatisfaction quickly Own Retailer Empowerment process on behalf of retailer so that decisions on goodwill are effected quickly and consistently. Manage the Assisted Vehicle Change (AVC) process with local CRC as single point of contact. Build and enhance effective working relationships with Brand and head office. The Ideal Candidate Experience of working in customer facing automotive role. Passion for creating great experiences for the customer Ability to work positively within a team and contribute towards its success Strong communication skills; confident in challenging situations and whilst showing empathy and desire to drive customer satisfaction and Loyalty Analytical skills - can effectively analyse data to seek out opportunities for improvement Benefits Not only do you get to work alongside great people within Inchcape, we offer great benefits too. For your valued contribution we will provide a fantastic benefits package including; Employee Advantage Scheme which has over 3000 retailers with 1000's of discounted products and services. Company pension scheme Life assurance Holiday allowance rising with length of service Discount Gym membership Vehicle purchase discount Cycle to work scheme

A taste of what you'll be doing Invest in us and we'll invest in you; You'll receive a company laptop 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want There are no mandated shift patterns We'll round off the week as a family, as we down tools at the Friday social You'll be accountable for the experience your customers receive You and your team will decide how you manage your time - no more micromanagement! As an Energy Specialist and part of Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering end to end customer service We will give you empowerment and accountability to look after all our customers throughout their time with us, helping with a wide range of queries and making sure they're happy. Talking to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies, all form part of the day to day role. Every day will be different as we know customer service is vigorous and can be tough and often you'll have to deal with challenging situations but also empathise with customers who are facing complex problems. That's where you'll come in- you'll be bringing about awesome solutions for them. You'll need to be able to think fast on your feet, use your initiative and thrive in a fast-paced environment to help solve the new problems that arise every day - but don't worry we'll all tackle problems and challenges together. Are we a match? We take everything as a learning curve and expect you to be spotting problems and coming up with solutions to help continually improve the company and knowledge of the team. We're continuing to innovate in the energy industry and we'll succeed because of our people. Do you; Get excited to impress and help customers. Love solving complex problems. Thrive in a challenging working environment and are resilient under pressure. Get motivated by the freedom to make decisions. Want to build a culture in which everyone can be 100% themselves. Enjoy being part of a team What else do I need to know: We have open space offices in Leicester but currently we'll set you up from home. There will also soon be offices in Nottingham or Bolton so our colleagues flex between home and office working! Understand the scope of what's possible - for you and for our customers - our phone lines are open 9am to 5pm so there's no shift patterns. It's a permanent role. E.ON is committed to being an inclusive employer. We recognise that everyone is different and we aim to provide a working environment where each person feels respected, valued and able to achieve their full potential. We are happy to consider flexible working arrangements. If you require any reasonable adjustments, please just let us know.

Support Integration Team Leader Central Birmingham, B16 8QG £24,000 to £28,000 + Benefits The purpose of the role: We offer a programme of support and involvement activities tailored to meet people's individual needs, including housing, employment and skills training and mentoring...... click apply for full job details

As a Customer Service Assistant, you'll spend a lot of time on the shop floor, serving barista coffee, running the till, cleaning the store and keeping the store tidy. It is a busy role and a fun environment, working as part of a dedicated team. You'll be rewarded with Job security Fantastic benefits Flexible shifts Competitive pay rates The opportunity to progress What you'll need We're looking for people who are... Enthusiastic Committed Friendly Hardworking Team Player mentality Have a natural flair for great Customer service. Comfortable approaching customers with confidence. What you'll get Before you start, you'll be asked to complete some online training that will get you up to speed with BP Retail. This way, you can feel confident of what is expected of you in your new role before you walk through the door. You can complete the training on your own computer at home and you'll be paid for the time you spend on it. Paid holiday Flexible hours Pension scheme Share save scheme 15% discount on most in-store goods If your shift is more than four hours, half-price meals - for a full-time worker this can be worth as much as £15 per week in your back pocket! How to apply Simply fill out the application form. The next step is a situational judgement exercise. We use these straightforward questions to determine how your values and behaviours align with ours and how they can help us drive fantastic customer service. If you're successful, we'll be in touch to arrange a short interview over the phone, followed by the possibility of a face-to-face interview soon after. Good luck, we hope to hear from you soon!

Reed in Partnership changes peoples lives for the better. Our mission is to deliver services that positively transform people and their communities. Learning to drive can have a significant impact on an individuals life, and Reed in Partnership is proud to soon be part of this journey. From September 2021 we will be working with the DVSA (Driver and Vehicle Standards Agency) to deliver the driving theory test in several locations across the UK. If you are passionate about providing world-class customer service and are looking for a role starting in August that offers flexible working hours, autonomy, and the chance to meet and help people every day, we would love to hear from you. We are inviting applications for Driving Test Centre Associates with training in August and full commencement in September 2021. If this role appeals to you, please let us know by registering your expression of interest. We will be in touch with the journey from here and will keep you informed every step of the way. What is the job about: Meeting and greeting participants and visitors to the test centre, you will be facilitating their experience throughout the testing process. You will be responsible for the invigilation of tests and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are always adhered to. Your main responsibilities would be: Helping to manage attendance at the Test Centre, ensuring only authorised people have access. Providing a high level of customer service to ensure that the candidates' test centre experience is a welcoming, smooth and efficient service. Ensuring that the integrity and security of tests are maintained and that they are supervised / invigilated to the required standard. Ensuring that the test centre and its equipment is operational and test stations are in working order to deliver testing. Explaining the test process to candidates and dealing with other queries as required. Ensuring that the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity & inclusion. Periodically downloading and reviewing tests and test centre schedules. Performing daily test centre opening and closing procedures. Handling and reporting incidents that could impact candidate testing. Whats in it for you: These roles offer a flexible working pattern (either full-time, part-time or occasional shifts) with the potential for additional hours to suit you. The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. Required Skills and experience: Significant demonstrable experience in providing high-quality customer service. Excellent attention to detail and accuracy. Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities. Excellent judgment and decision-making skills. Experience in working with diverse customer groups. Flexible in working hours and days, including evenings and Saturdays if possible. Applicants must hold a full UK driving licence. Commitment to Diversity & Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for BAME and disabled applicants who meet the minimum criteria.

Reed in Partnership changes peoples lives for the better. Our mission is to deliver services that positively transform people and their communities. Learning to drive can have a significant impact on an individuals life, and Reed in Partnership is proud to soon be part of this journey. From September 2021 we will be working with the DVSA (Driver and Vehicle Standards Agency) to deliver the driving theory test in several locations across the UK. If you are passionate about providing world-class customer service and are looking for a role starting in August that offers flexible working hours, autonomy, and the chance to meet and help people every day, we would love to hear from you. We are inviting applications for Driving Test Centre Associates with training in August and full commencement in September 2021. If this role appeals to you, please let us know by registering your expression of interest. We will be in touch with the journey from here and will keep you informed every step of the way. What is the job about: Meeting and greeting participants and visitors to the test centre, you will be facilitating their experience throughout the testing process. You will be responsible for the invigilation of tests and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are always adhered to. Your main responsibilities would be: Helping to manage attendance at the Test Centre, ensuring only authorised people have access. Providing a high level of customer service to ensure that the candidates' test centre experience is a welcoming, smooth and efficient service. Ensuring that the integrity and security of tests are maintained and that they are supervised / invigilated to the required standard. Ensuring that the test centre and its equipment is operational and test stations are in working order to deliver testing. Explaining the test process to candidates and dealing with other queries as required. Ensuring that the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity & inclusion. Periodically downloading and reviewing tests and test centre schedules. Performing daily test centre opening and closing procedures. Handling and reporting incidents that could impact candidate testing. Whats in it for you: These roles offer a flexible working pattern (either full-time, part-time or occasional shifts) with the potential for additional hours to suit you. The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. Required Skills and experience: Significant demonstrable experience in providing high-quality customer service. Excellent attention to detail and accuracy. Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities. Excellent judgment and decision-making skills. Experience in working with diverse customer groups. Flexible in working hours and days, including evenings and Saturdays if possible. Applicants must hold a full UK driving licence. Commitment to Diversity & Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for BAME and disabled applicants who meet the minimum criteria.

As a Barclays Transaction Monitoring (TM) Technical Manager you will join a fast moving team supporting Transaction Monitoring Process Change & Regulatory objectives whilst delivering a first class technical SME service to stakeholders and colleagues alike. This role is an exciting and fantastic opportunity to work in partnership with other Barclays teams as well as our wider business function...... click apply for full job details

We are currently supporting a highly recognised Training Provider based in the East Midlands. This Training Provider is rated as outstanding and part of a Social Enterprise. The company has an excellent reputation and has strong values for the delivery of quality training. Each Trainer/Assessor will manage a caseload of up t0 40 learners all within the East Midlands...... click apply for full job details

A taste of what you'll be doing Invest in us and we'll invest in you; You'll receive a company laptop 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want There are no mandated shift patterns We'll round off the week as a family, as we down tools at the Friday social You'll be accountable for the experience your customers receive You and your team will decide how you manage your time - no more micromanagement! As an Energy Specialist and part of Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering end to end customer service We will give you empowerment and accountability to look after all our customers throughout their time with us, helping with a wide range of queries and making sure they're happy. Talking to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies, all form part of the day to day role. Every day will be different as we know customer service is vigorous and can be tough and often you'll have to deal with challenging situations but also empathise with customers who are facing complex problems. That's where you'll come in- you'll be bringing about awesome solutions for them. You'll need to be able to think fast on your feet, use your initiative and thrive in a fast-paced environment to help solve the new problems that arise every day - but don't worry we'll all tackle problems and challenges together. Are we a match? We take everything as a learning curve and expect you to be spotting problems and coming up with solutions to help continually improve the company and knowledge of the team. We're continuing to innovate in the energy industry and we'll succeed because of our people. Do you; Get excited to impress and help customers. Love solving complex problems. Thrive in a challenging working environment and are resilient under pressure. Get motivated by the freedom to make decisions. Want to build a culture in which everyone can be 100% themselves. Enjoy being part of a team. What else do I need to know: We're setting up cool new offices in Bolton but we'll equipt you to work from home for now. Understand the scope of what's possible - for you and for our customers - our phone lines are open 9am to 5pm so there's no shift patterns. It's a permanent role E.ON is committed to being an inclusive employer. We recognise that everyone is different and we aim to provide a working environment where each person feels respected, valued and able to achieve their full potential. We are happy to consider flexible working arrangements. If you require any reasonable adjustments, please just let us know.

We are currently supporting a highly recognised Training Provider based in the East Midlands. This Training Provider is rated as outstanding and part of a Social Enterprise. The company has an excellent reputation and has strong values for the delivery of quality training. Each Trainer/Assessor will manage a caseload of up t0 40 learners all within the East Midlands...... click apply for full job details

Reed in Partnership changes peoples lives for the better. Our mission is to deliver services that positively transform people and their communities. Learning to drive can have a significant impact on an individuals life, and Reed in Partnership is proud to soon be part of this journey. From September 2021 we will be working with the DVSA (Driver and Vehicle Standards Agency) to deliver the driving theory test in several locations across the UK. If you are passionate about providing world-class customer service and are looking for a role starting in August that offers flexible working hours, autonomy, and the chance to meet and help people every day, we would love to hear from you. We are inviting applications for Driving Test Centre Associates with training in August and full commencement in September 2021. If this role appeals to you, please let us know by registering your expression of interest. We will be in touch with the journey from here and will keep you informed every step of the way. What is the job about: Meeting and greeting participants and visitors to the test centre, you will be facilitating their experience throughout the testing process. You will be responsible for the invigilation of tests and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are always adhered to. Your main responsibilities would be: Helping to manage attendance at the Test Centre, ensuring only authorised people have access. Providing a high level of customer service to ensure that the candidates' test centre experience is a welcoming, smooth and efficient service. Ensuring that the integrity and security of tests are maintained and that they are supervised / invigilated to the required standard. Ensuring that the test centre and its equipment is operational and test stations are in working order to deliver testing. Explaining the test process to candidates and dealing with other queries as required. Ensuring that the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity & inclusion. Periodically downloading and reviewing tests and test centre schedules. Performing daily test centre opening and closing procedures. Handling and reporting incidents that could impact candidate testing. Whats in it for you: These roles offer a flexible working pattern (either full-time, part-time or occasional shifts) with the potential for additional hours to suit you. The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. Required Skills and experience: Significant demonstrable experience in providing high-quality customer service. Excellent attention to detail and accuracy. Ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities. Excellent judgment and decision-making skills. Experience in working with diverse customer groups. Flexible in working hours and days, including evenings and Saturdays if possible. Applicants must hold a full UK driving licence. Commitment to Diversity & Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity. We offer a guaranteed interview scheme for BAME and disabled applicants who meet the minimum criteria.

Every customer wants to be greeted with a warm welcome - A warm welcome is just the beginning, you'll make sure every moment is efficient and delivered with enthusiasm. You'll add the little touches that make a customer's visit an experience to remember You don't need previous experience to join us in this role - It's all about what you can bring and offer as a person. You'll be comfortable and confident working within a fast-paced environment, taking pride in everything you do -You're able to multi task and always ready to adapt when priorities change, remaining calm under pressure. Like all of us, you really care about our customers - Passionate to serve our customers, you'll equally care about the rest of the team. We're proud to make every day experiences special for millions of customers and create excellent career opportunities for people like you! Apply today to start your Whitbread journey.

Vitality, Customer Operations Consultant, Croydon, £Competitive + Benefits + Bonus We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks and access to our full range of partners and rewards. It's what we call offering shared value, because a healthy, happy team is good for us, good for our members and good for you As our Customer Operations Consultant, you'll get the benefits our members enjoy, including: - Our award-winning private Vitality Health insurance + wellness incentive programme - Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV and half-price gym memberships to name a few! - Personal health fund + Life Assurance - Stakeholder Pension Plan with employer contribution - 25 days annual leave + Bank holidays + option to buy and sell 5 more - Flexible benefits package - Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime - A genuine opportunity to grow and establish a long-term career The overall purpose of our Customer Operations Consultant is threefold; to help the project build and maintain a market-leading platform, to establish the Vitality Invest Operations Team as a centre of excellence, and to provide a superior level of customer service to internal and external customers through market-leading service and support. You will play a key role in developing and maintaining relationships with independent financial advisers, while ensuring set Service Level Agreement's (SLA's) and Key Performance Indicators (KPI's) are achieved. Responsibilities as our Customer Operations Consultant will include: - Taking personal ownership and responsibility for resolving enquiries from clients promptly, doing necessary investigations and corrections - Possessing a positive 'get the job done' attitude, displaying a flexible approach to an ever-changing environment - Communicating effectively with internal and external clients by telephone, e-mail, web chat or in writing in a clear, concise and polite manner - Working collaboratively to achieve our team service level agreements - Supporting & driving project deliverables and cycles in conjunction with the business roadmap - Building relationships with adviser firms and all investors by answering calls promptly & providing them with high-quality service - Developing and managing relationships with the financial adviser firms and their customers - Reviewing, developing, testing and implementing changes to procedures and working practices in line with programme delivery - Providing outstanding customer service at all times and ensuring net promoter scores are in line with service level agreements - Understanding business risk appetite and working within the limits at all times - Adhering to all relevant FCA & compliance requirements and monitoring changes regularly - Maintaining your own professional and technical knowledge What we are looking for in our ideal Customer Operations Consultant : - Previous Operational Customer Service experience in a similar environment - In-depth knowledge of the Financial Services industry and wealth management products including Pensions & ISAs - Knowledge of Unit Trusts, OIECs, ETFs and equities, etc - Experience dealing with IFAs and financial services brokerages and managing relationships Closing Date: Friday 14th May 2021 Working for Vitality , you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved. If you feel you have the skills and experience to become our Customer Operations Consultant, thenplease click ' apply' today.

We have an exciting opportunity for a Shutter Technical Support to join our team. We are a multi-brand team supporting Custom West, Arena, Hillarys and Thomas Sanderson with all aspects of the shutter products we offer the market. From giving measuring and fitting advice, training customers how to use the trade websites, providing customers with help tracking orders and working closely with the shutter manufacturer to solve technical order queries, we provide a multi-functional service to trade customers, Hillarys advisors and Thomas Sanderson Installers to help their business run smoothly. About you So what is key for success in this role? A fantastic communicator with strong influencing skills and an excellent telephone manner, you will be able to build a rapport with our customers and support them through the shutter process, including educating customers with measuring and fitting advice and guiding them through all aspects of the trade websites, including ordering and tracking of shutter orders. A good attention to detail and technical understanding of the shutter products is key to solving order queries between our manufacturer and the trade customer / advisor/ Installer. Your flexible approach and ability to work in a fast paced environment will complement the dynamics of our team. Experience of working with shutters would be beneficial but not essential as we will provide you with full product training to give you the confidence you'll need. Would be an advantage .. Shutter product knowledge Measuring and fitting knowledge SAP knowledge Customer service experience Excel knowledge In return, you will receive a wide range of benefits and an excellent working environment. Everyone who applies will receive a response.

Department: Customer Services Reports to: Operations Manager Location: Sunderland, North East England Salary: £33,000 The Opportunity We are embarking on an exciting and ambitious insourcing journey to bring our customer service operations into our local markets. We're creating 1,000's of new Customer Service jobs across our business as we strive to provide our customers and restaurant partners with the best service. Over the next year we will begin carefully ramping down the support provided by our outsourced partners and opening brand new service centres in our local markets. We are passionate about creating vibrant, dynamic and inclusive working environments for our Just Eat Takeaway employees where everyone can bring their whole selves to work each day and develop a brilliant career in customer services. At Just Eat Takeaway, our core values are "lead", "deliver and "care" - we aim to show this at all times as we strive to deliver the best service experience for our customers and restaurant partners. If you're passionate about providing the best customer service, take pride in your work and want to be part of a diverse and exciting team, then we want you to join us on our journey ahead. We're looking for excellent team leaders who are excited about driving the performance of a team of Customer Service advisors by guiding, motivating and inspiring them every day to deliver exceptional service. You will be responsible for coaching and guiding them as well as ensuring a great employee experience by setting clear objectives, establishing an engaging and inclusive team culture and helping your team members to deliver their best results at work as they develop in their Customer Service career. Important - due to the nature of our business where peak demands are in the evenings and weekends, you will work a shift pattern that is inclusive of unsociable hours and you will be required to work evenings and weekend shifts on a regular basis as part of your role. Our recruitment team will discuss this in more detail with you as part of the recruitment process. Key Responsibilities ● Responsible for the day-to-day supervision of a team of Customer Service advisors including work and attendance monitoring and ensuring appropriate measures are taken to resolve any issues on shift ● Ensuring shifts run smoothly - including subject matter expertise in handling escalated customer interactions as needed to support the team ● As a team leader, you're always looking for new ways to develop the team. Whether it's reviewing processes and productivity to optimise how our agents work or taking on independent analysis of team ● Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved on an ongoing basis ● Identify performance related issues, develop an action plan for improvement, implement corrective action and proactively manage through to resolution ● Ensure service delivered to our customers meets required KPIs and service levels ● Communicate expectations to team members and provide timely updates ● Conduct team meetings to ensure clear communication of relevant information and as an open forum for input. Schedule and organize team activities as necessary ● Stay current on internal work processes, policies and procedures. Attend required manager meetings, training etc ● Promote the Just Eat Takeaway values through leading by example and always promoting an inclusive, fun and safe working environment for all team members Required skills and experience Your Profile & Experience ● 2+ year previous experience in a people manager / team leader role is desirable - ideally within a customer services environment ● Highly motivated with skills to develop and coach team members to achieve performance expectations ● Able to perform well under pressure and in a busy contact centre setting and follow through on items to completion ● Strong communication skills, both written and verbal ● Ability to lead a team in multi-tasking, prioritization, and meeting timelines on deliverables ● Willingness to work a flexible shift pattern ● Passionate about delivering consistently brilliant customer service and takes pride in delivering great experiences ● Ownership and accountability is critical ● Team player who wants to contribute to creating an inclusive, safe and fun environment and culture for your team ● Keen attention to detail ● Professional, respectful and courteous at all times to customers, restaurant partners and team members - will be a role model of our Just Eat Takeaway values ● Expert at resolving customer problems, complaints and escalations to smoothly and efficiently resolve issues and conflicts

Are you looking for the perfect work/life balance? Well, if you have an eye for detail and have exceptional administration experience, then join the team at Rhodes Wood Hospital as a Bank Admin Assistant. As bank staff, you'll have the ultimate work flexibility as you pick up available shifts. Not only does joining Elysium Staff Bank allow you to manage your workload, but you'll enjoy a 12.07% increase on your hourly salary to compensate for holiday entitlement. Working alongside a multidisciplinary team, you will support the administration team at Rhodes Wood Hospital. You will be able to turn your hand to all administrative tasks, including managing e-mails, phone calls and liaising with all staff at the hospital. You will have previous experience in a similar role and be able to confidently transfer your skillset into a healthcare setting. As you help the service to focus on improving the wellness of others, it's our job to take care of you. As an Elysium employee, you will have continuous access to inclusive training, staff perks, and career progression tailor-made for you. So you can focus on delivering great healthcare as it should be. Your responsibilities: Managing e-mails and phone calls

A taste of what you'll be doing Invest in us and we'll invest in you; You'll receive a company laptop 26 days holiday plus bank holidays - this includes a guarantee of for your birthday if you want There are no mandated shift patterns We'll round off the week as a family, as we down tools at the Friday social You'll be accountable for the experience your customers receive You and your team will decide how you manage your time - no more micromanagement! As an Energy Specialist and part of Customer Operations, you'll be at the heart of everything we do - helping our customers. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering end to end customer service We will give you empowerment and accountability to look after all our customers throughout their time with us, helping with a wide range of queries and making sure they're happy. Talking to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies, all form part of the day to day role. Every day will be different as we know customer service is vigorous and can be tough and often you'll have to deal with challenging situations but also empathise with customers who are facing complex problems. That's where you'll come in- you'll be bringing about awesome solutions for them. You'll need to be able to think fast on your feet, use your initiative and thrive in a fast-paced environment to help solve the new problems that arise every day - but don't worry we'll all tackle problems and challenges together. Are we a match? We take everything as a learning curve and expect you to be spotting problems and coming up with solutions to help continually improve the company and knowledge of the team. We're continuing to innovate in the energy industry and we'll succeed because of our people. Do you; Get excited to impress and help customers. Love solving complex problems. Thrive in a challenging working environment and are resilient under pressure. Get motivated by the freedom to make decisions. Want to build a culture in which everyone can be 100% themselves. Enjoy being part of a team. What else do I need to know: We're setting up cool new offices in Bolton but we'll equipt you to work from home for now. Understand the scope of what's possible - for you and for our customers - our phone lines are open 9am to 5pm so there's no shift patterns. It's a permanent role E.ON is committed to being an inclusive employer. We recognise that everyone is different and we aim to provide a working environment where each person feels respected, valued and able to achieve their full potential. We are happy to consider flexible working arrangements. If you require any reasonable adjustments, please just let us know.

Courier Delivery Driver - Self Employed (SY12) Ellesmere Role Overview Courier Delivery Driver Self Employed - Ellesmere (SY12) Self Employed Delivery Drivers Required - Delivering a healthy amount of parcels within your local area using your own vehicle. - Competitive rates of pay for each parcel you deliver - Earning potential equates to the equivalent of £10 - £15 p/h (paid per parcel) - The more you deliver the more you can earn! - Self-Employed roles suitable for independent contractors wishing to accept offers of work up to 6 days per week, depending on parcel volume this may take as little as 3 hours or more to complete services each day - There are a range of opportunities to fit most suppliers' circumstances and we welcome those that already supply services to other carriers or businesses Please note deliveries to Schools will need to be delivered before 3pm, Businesses before 5pm and Residential before 9pm. Parcels will need to be collected from Wrexham or delivered to your home address between 08::00 daily. Please note - You only need to submit one application for all courier roles. We use your postcode as a point of reference when matching you to all open opportunities. What you'll be doing As a Self-Employed Courier, you'll deliver promises, as well as parcels. You'll use your friendliness, warmth and attention to detail to deliver every item safely with a smile. Whether you drive a car or a small van (up to 3.5 tonne), Yodel can offer you between 30-120 parcels a day, up to six days a week. Giving you plenty of opportunity to earn a great income with our competitive rate per parcel. And although being a Self-Employed Courier means handling things like your own taxes and using your own mobile device to scan your parcels, you won't be on your own. We'll point you in the direction of experts who can help. What you need to show us You don't need any specific delivery experience to work with us. You just need to be organised and confident behind the wheel. You'll need your own car or small van along with the relevant insurance (we can help you with this). One last thing, you'll also need a suitable mobile device to download our App, this will support you to get the job done and make sorting your routes easier. What we need from you is commitment and enthusiasm. After all, customers will be relying on you to deliver every parcel in great condition, on time, with a smile. Why work with us As drivers are the driving force of our business, we'll have your back from day one. We'll do everything we can to make sure you always feel confident, supported, driven to succeed and ready to deliver your best. This means you'll get to enjoy all the benefits of driving on a self-employed basis with the support of a leading delivery company. We'll offer you regular work subject to your availability and the available parcel volume. You'll be delivering parcels from big high street names in your own vehicle. And with uncapped revenue (volume dependent), you're in control of how much you earn. So, you know you'll always get out what you put in. You'll be assigned a dedicated site rep, who's always ready to help if you have any questions. It's a great feeling, knowing that your deliveries make a difference to people across your local area. And it's even better knowing that you've got one of the UK's leading delivery partners behind you every step of the way. #D