2000 Call Centre / CustomerService jobs

About The Contact Company We strongly believe in promoting from within, with many of our Managers and Support teams starting on the contact centre floor. We have a wide range of roles and we can help you to develop your talents and a career that suits them perfectly through regular development reviews, Talent Development Programs, Training and Development Programs and Specialist Leadership Training. Detailed Job Description We are recruiting for a host of Full Time Customer Service Representatives, who are passionate about the customer experience. You will bring personality and energy along with the ability to tailor your service to the needs of our client's customers. You will also have a passion for wanting to create an outstanding customer experience every time. Applicants must have a professional manner with the ability to deal effectively with the customer, demonstrating tact, discretion and patience, whilst dealing with a high level of confidentiality. Good interpersonal and communication skills along with team spirit are essential for this role. Utilising skills you will be required to listen to the customer's needs and ensure a great customer service. What's in it for you? £16,200p/a FULL TIME Hours of Work; 7.30am-10pm Monday to Sunday 5 out of 7 days Earn £8.03 per hour with the ability to earn more depending on campaigns and skill set. 28 days holiday entitlement (pro-rata) increasing to 32 Days based on Length of Service 24 Hours Employee Assistance Program Medicash Benefits Birthday/Special Occasion off - All staff receive either your birthday or a special recurring occasion of your choice off after 12 months service Company Pension plan Free Limited On-site Parking available On-site Cafe at both Locations (subsidised) To arranage an interview please call

We are currently working with an established construction company based in Gloucester to recruit for an experienced Supply Chain Assistant. This is a full time, permanent role working Monday to Friday with a salary of £20,000 PA. You will be working in part of a department in the construction division where duties will include; Management of stock replenishment to support Supply Chain Manager Article creation and Maintenance Stock control in all warehouses Forecasting with supplier Developing good communication processes both with internal team across the Group and External Business Partners Daily / monthly reporting The successful applicant will be computer literate and proficient in MS Office, excel and access, have good understanding of stock control processes, have data analysis experience and be a good communicator. If this role appeals to you and you feel you have the relevant skills and experience then please contact Georgie on . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

Customer Service Administrator Castleford Full-time Circa £16,500 - £17,500 per annum depending on experience Our client based in Castleford is recruiting a Customer Service Administrator, offering an immediate start. You will be responsible for all aspects of customer support, handling complaints, helping with delivery issues, service enquiries and resolving customer queries. You must have a background working in an office-based customer service role. Specifically, your duties will include: Dealing with customer complaints and escalations, following through to completion and resulting in a satisfied customer where possible Answering a high volume of incoming calls Liaising with carriers to help ensure customers receive their orders on time Assisting with the sale of spare parts and providing advice as and when required Liaising with warehouse staff to ensure orders are processed on time Our client is looking for candidates who have, can demonstrate, the following skills: Excellent communication skills Ability to work effectively with others at all levels Good numerical skills Ability to problem solve Team player This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful. We will not submit your CV until you have been briefed on the position and we have your consent to do so. Both Bagnall Hopkins and our clients promote a policy of equal opportunities. For Bagnall Hopkins' GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy Follow us on and take a look at our Facebook page.

Lettings Administrator -Renewals Camden Monday - Friday We are looking for a new Renewals Consultant to join the team! If you haveprevious experienceworking in either the property sector or with renewals this role would be ideal. Who is a suitable Lettings Administrator? The role of a Lettings Administrator is both diverse and rewarding;it's an interesting 'all-rounder' position combining legal and market knowledge as well as sales and customer service skills. As a Lettings Administrator, having any experience in the property sector or renewals would be advantageous. We are looking for someone who is comfortable being a competent negotiator with the ability to handle any objection thrown your way. Quality of service and accuracy are vital in renewals. The ideal candidate will have the following skills and/or attributes: Target and results orientated Strong team player Excellent communication skills Self-motivator Takes initiative Polite and professional with a willingness to learn Previous experience in a similar role For this role you will be: Proactively managing and negotiating tenancy renewals Instructing works recommended via our Inspection Reports Building and developing professional relationships with landlords and tenants Providing expert advice in order to achieve the best possible out come for all parties Working to company targets to ensure high levels of renewals are maintained Referring business across all Portico departments/offices to maximise business opportunities Deliver exceptional customer service What can we offer you? Working for a leading, award-winning London estate agency comes with plenty of perks: We will sponsor your ARLA exams, pay for your membership and give you a bonus for completing them Free lunch every Wednesday A fully stocked drinks fridge Regular company outings, with free bars Dress down Friday and beer o'clock Access to Portico Places discounts for restaurants, bars and activities across London And a day off on your Birthday! Hours of work: Monday to Thursday: 9am - 6:30pm (March - August) 9am - 6pm (September - February) Friday 9am - 6pm (all year) £20,000 per annum basic +commission + benefits

** FRAUD SERVICE ADVISOR £18,512 PER ANNUM ** Do you have an inquisitive mind? Are you interested in starting a career in financial services? Our client is based within the financial sector and is a successful managed services provider. With over 600 employees and located within scenic surroundings this is a fast paced environment in which progression is encouraged. This client offers many fantastic benefits to their employees such as: Free on-site parking Childcare voucher scheme Onsite subsidized canteen Referral scheme £750 to £2000 Plus many other benefits On a daily basis you will be: Investigating and researching into customers fraudulent activity Inbound and outbound calls. Responding to enquires via various media i.e. SMS or Chat.. Working to targets and KPI's Full training is provided The ideal candidate for this role: Must pass credit and criminal record checks Education in Criminology or Psychology would be an advantage but not essential Flexibility with working hours between 6am -11pm Previous customer service experience is desirable Have basic computer skills If this is a role you feel you would be suitable for please apply direct with your CV or call us on Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction.Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion. We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website. This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business

A bit about us and why we need you. Treating over 25,000 clients each month through a nationwide network of 49 clinics, sk:n is the UK's largest provider of advanced skin treatments. We have a truly recognisable brand which has been carefully built over 25 years on the foundations of efficacy, knowledge and trust. Simply put, our aim is to give people greater self-confidence through better skin. Whether we're getting rid of unwanted facial hair, treating acne, removing blemishes or reducing the signs of ageing, we change lives every day and it's something we're extremely passionate about. It's an exciting time, we're expanding our clinic network throughout the UK and aim to have 55 sites by the end of 2018. The Opportunity Handling around 30,000 calls per month our dedicated contact centre team play a key role in supporting our clinic network 12 hours a day, 7 days a week. Whether they're converting enquiries, dealing with cancellations, rescheduling appointments or offering professional advice, the team always aim to give the highest levels of service. We are currently recruiting for clinic support advisors who have a passion for great customer service to join our team based in Edgbaston, Birmingham. Working within our Clinic Support Centre, you will be responsible for the following: Handling inbound calls into the contact centre Making outbound calls to existing clients Arranging appointments for clients Dealing with general enquiries / taking credit and debit card payments General administration Returning calls of clients who have left messages Personal Attributes and Experience Essential: A minimum of 1 years experience within a customer service role Flexible approach to working hours Can-do attitude and willing to go above and beyond in order to deliver great customer service. Great communication skills Desirable: Outbound sales experience (not cold calling) Experience in skin care or a medical environment Beauty Qualifications Hours and Shift patterns: You will work 40 hours per week on a two-week rolling shift pattern. The Contact Centre is open between the hours of 7.45am and 9.00pm and you will usually rotate between a week of earlies and a week of evenings. You will also be required to work alternate weekends (Saturday 8am-6pm and Sunday 9am-5.30pm), with appropriate time off in the week being given. What's in it for you? You will receive a competitive hourly salary, 33 days holiday (pro-rata) and free or reduced treatments and products. We also provide full training about the treatments we offer. Finally, it's an opportunity to join the UK's market leader in the rapidly expanding Aesthetic and Cosmetic industry. You too could be changing lives by helping people to achieve greater self-confidence through better skin! If you are passionate about delivering first class service and have a genuine interest in the Aesthetics industry we would love to hear from you! £7.50 - £7.83 per hour + Commission + 33 Days holiday + Staff Discounts

Customer Service Representative We are recruiting for a Customer Service Representative in the Bickenhill area with our expanding client. As a Customer Service Representative you will need to have: Previous experience in customer service Good communication and listening skills IT literate Experience in using a CRM system would be an advantage Second language (desirable) Details: Salary: £17,000.00 per annum Working Hours: 40 Hours Monday-Friday between 8.00am-8.00pm and 1 in 3 Saturdays 9.00am-5.00pm Location: Bickenhill Area Duration: Permanent Role of a Customer Service Representative: Answer inbound calls from existing customers Resolve any enquiries Solving problems Offer advice and guidance to customers Update information on the internal system Benefits of working with us as a Customer Service Representative: 20 Days Holiday plus 8 Bank Holidays Childcare Vouchers Company Pension Scheme Free Car Parking If you are interested in the above role please click apply

Inbound Customer Service Advisor January Start Dates Available!! Location - Middleton Contract - Permanent & Full Time on a £16+ annual salary Shifts - 5 days per week between Monday to Sunday on a rotating shift pattern Benefits - 21 days holiday going up to 25 per annum, Company Pension & Discounts for High Street brands We currently have an opportunity with one of our major clients within Middleton where you will join a busy and hardworking team offering support for all general and technical enquiries. This is a great way to start your career and build your knowledge with a company who can offer genuine career progression and encourage success from their employees! Job Description As a Customer Service Adviser, you will be handling inbound calls from customers for a range of enquiries and providing exceptional customer service, support and guidance to customer whilst at the same time establishing and maintaining a professional relationship with all customers. You will be provided full training and constant support throughout on how to handle the range of situations Skills required The ability to comfortably handle a high volume of inbound customer service calls. Confident handling calls with a range of enquiries. Strong communication skills both verbal and written. Previous customer service or contact centre experience would be beneficial but training is provided. Strong IT skills are required. Ability to work in a driven team environment. Attention to detail is a key aspect of this role. Must be self motivated and driven. Additional information Free onsite parking Fortnightly pay Onsite canteen Child care, eye care and cycle to work vouchers Genuine opportunities to progress! If this is something you would be interested in, please apply. Cordant Group is an equal opportunities employer

Are you looking for some new challenges, where you can utilise your German language skills? If you can say yes, then look no further! Our client, a successful organisation which provides high class customer service, is looking for a talented German-speaking Customer Service Executive to join their fun and dynamic team in Nord East London! This temporary role is an on-going position. Due to the demand of the market they are now looking to expand their German Customer Service division. As a German-speaking Customer Service Executive, you will be responsible for the support service for the German- speaking clients and be dealing with all enquires in a timely manner and provide first-class customer service. As a part of your role you will be providing professional advice of the programs to the clients, it is therefore essential for you to have excellent communication skills. You must be a client focussed orientated individual with a proven background in Customer Service and have demonstrable problem solving skills. You will have high attention to detail and be comfortable dealing with a wide range of customers as well via email and phone. It is a fantastic opportunity for an experienced German-speaking Customer Service Executive to develop your skillsets within a successful company and be part of a multilingual, friendly, motivated team. Profile * Fluent in German and English, both written and spoken * Experience a as a Customer Service Advisor, Customer Service, Customer Representative, Customer Service Executive, Client Service or Customer Support * Great communication and organisational skills * Team player and work well in a fast paced environment * Have excellent attention to detail To apply, please send your CV in English and in Word format to Marie. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field. We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality. NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. languagematters is acting as an employment business in relation to this vacancy.

Part time Delivery Postman / Postwoman with Driving Job reference: 92181 Location: Sarisbury Green Delivery Office SO31 7DQ Contract: Permanent Hours: 25:00 hours, between 06:00 and 18:00 , 5 days per week (Monday - Saturday ) Hourly Rate: Age 18+ £10.25 Royal Mail is one of the UK's best-loved brands. Every day, we're bringing letters and parcels to people around the country; something that communities across the UK rely on. We are 150,000 strong with 500 years of history, and we wear our badge with pride. Now, we want you to wear it too. About the role From scorching summer days to the depths of winter, our postmen and postwomen play a vital role, delivering the mail. It's a physically demanding job - but it's one the nation relies on. Here, you will: Work part-time hours between the hours of 06:00 and 18:00 Cover periods of leave for a fixed number of routes (so you'll need to be a bit flexible) Sort the mail for your route Check your vehicle and join a colleague for your round Spend between four and six hours delivering mail outdoors About you Upbeat and self-motivated: You'll be happy working solo as well as part of a team. Love of the outdoors: From rural farms to city apartments, corner shops to business parks, whatever the weather (and, this being Britain, it can get quite extreme) we're there, six days a week. That means you'll need to be happy being out and about. Good level of fitness: There's up to six hours per day of walking, so you should relish a role that keeps you fit. Excellent organisation: You will need to be able to plan your round and make sure you complete all your deliveries in good time. Resilience: You will be able to work under pressure and with the public, acting as a friendly face that people know and trust. Flexibility: You will be working in different areas covering your colleagues' holidays, so you might need to adjust your working hours to match your round. Driving licence requirements A full UK manual driving licence (in your current UK address), with no more than six penalty points is essential, but a clean licence is preferred. Please note you will be required to show this at assessment. About us We're more than a household name. Using technology and logistics, we're delivering a 'one-price-goes-anywhere', universal postal service to more than 29 million addresses across the UK - everything from birthday presents to exam results. This means you'll make a difference to people's lives, every day. Our postmen and postwomen are part of the community. We don't just deliver post: we deliver a promise. No matter the location, we make it to that doorstep - and we make our customers smile. It might seem like a little thing but, together, we have a big impact. Royal Mail Group, delivered by people for people We're also an inclusive employer with equality, diversity and fairness at our heart. We welcome applications from individuals of all different backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. Pay We offer an industry-leading pay and benefits package Age 17 £7.97 + 6 months months Age 18+ £10.25 £10.82 £11.39 You will be paid weekly, with pay increments after six months and twelve months, subject to satisfactory performance. We also offer a weekly supplement of £25.16 (pro-rata) plus overtime and shift allowance if applicable for Delivery work. Benefits Holiday entitlement starts at 22.5 days on entry rising with length of service (pro-rata) Contributory Pension Scheme Excellent career development opportunities Full uniform provided Childcare voucher scheme where you can save tax and National Insurance by paying for your childcare by the Childcare Plus scheme, and an excellent maternity/paternity leave policy Cycle2work scheme Many varied corporate discounts e.g. lifestyle discounts to include high street vouchers, travel & attraction discounts for family days out, fashion, gifts and health & wellbeing to include discount on beauty products and gym membership. Shift patterns Part time 25:00 hours per week Working between the hours of 06:00 and 18:00 Five days across Monday to Saturday One day off during the week (rotational day off) What happens next? After you apply, your application will be reviewed and, if you're successful, you will be invited to a face-to-face interview. We plan to hold interviews on 7th January 2019, therefore if you wish to apply please ensure you are available on this date. Job Segment: Part Time

PERMANENT- CUSTOMER SERVICE REPRESENTATIVE- £18,000 PER ANNUM Are you planning out your New Years Resolutions? Have you thought about changing career? Our client is based within the financial sector and is a successful managed services provider. With over 600 employees onsite, this is a fast paced environment in which progression is encouraged. This client offers their employees many fantastic benefits such as: Free parking Childcare voucher scheme Onsite subsidized canteen Plus many other benefits On a daily basis you will be: Answering high volumes of inbound customer queries. Responding to enquires via various media i.e. SMS or Chat. Investigating and resolving customer issues. Providing excellent telephone based customer service. Working to targets and KPI's Full training is provided The ideal candidate for this role: Must pass credit checks and criminal background checks. Should have customer service experience Have basic computer skills Be flexible to work 8 hour shifts between 6am -11pm on a rota basis If you feel this role is for you please apply now with your CV or call us Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion. We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activities, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website. This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.

J2 Recruitment are proud to be working with a leading name within the financial services sector who are looking to recruit a Customer Service Officer for their already successful team in South Manchester. Our client has an extremely strong reputation in their market and can look to offer genuine career opportunities with a fantastic ratio of internal promotions. Succesful Customer Service Officers will be rewarded for their hard work with A base salary of up to £23,000 per annum, free parking, up to £200pm bonus and an amazing culture. Our client is a growing business with a fun culture. If you're looking to move your career into financial services, this a fantastic first step. As a Customer Service Officer, you will join a professional, motivated and committed team, who act as the main point of contact for all investors. You will deal with new and existing investors, and investor queries, over the telephone, e-mail and web chat and will support the Company in achieving its monthly investor targets. The successful Customer Advisor will be required to; Speak to, and deal with, prospective and existing retail investors both on a proactive and reactive basis Build rapport with your own allocated group of investor clients to cultivate trust to maintain and or increase investment. Maintain a high level of conversion of newly registered investors to becoming FCA active investors. Identifying opportunities for up/cross selling onto more sophisticated products within the platform. Provide support when required to deal with inbound calls enquiries, resolving the enquiry on the call where possible. If not possible, resolve the within agreed SLA. What we look for in a Customer Advisor; Outstanding interpersonal and communication skills Good analytical skills Efficient and accurate record keeping skills Proactive and solutions driven Good written skills Experience working within financial services preferred but not essential GCSE English and Maths Telephone sales experience, both inbound and outbound call The successful Customer Service Advisor will work 09:00am - 5:30pm Mon - Friday. Based close to Heald Green.

Customer Service - Internal Sales Adviser - £20k basic + commission ! ! - Based in Brinkworth SN15 area - Join our small friendly team..... You will have a positive telephone manner and enjoy building customer relationships. Taking INBOUND CALLS regarding customer orders & making Outbound calls, Building relationships with clients, processing orders, cross selling, advising of new services... Speaking to clients who are placing orders....taking order details & book in delivery etc...To include all aspects of account management, customer service & support, as well as efficiently responding to customer inquiries. You will need a Pleasant telephone manner, be Enthusiastic and have previous experience in a similar role involving Telemarketing, up selling or proactive calls.... Hours are Monday to Friday 8.30am - 5pm * * Join this small friendly team!! * * Great commission & prospects! * *

*** Customer Care Representatives Required *** Permanent - £18,000 per annum + Benefits We are seeking customer service focused individuals to join our clients' busy and vibrant team. With an excellent benefits package including free parking, onsite subsidised canteen, Taste Card and Costco discounted memberships to name a few, you will be given full training and the encouragement of progression. The successful candidates will be answering incoming calls to resolve customer queries in a professional and empathic manner. Although full training is given, you will need to have some previous customer service experience. These positions are subject to passing a financial credit and DBS check. For more information please contact Abi Day on or apply with your cv today!! Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction. Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion. We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activities, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website. This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.

Elevation Recruitment Group Business support is recruiting exclusively for a prestigious organisation in Doncaster as they look to appoint two Customer Service Advisors. Key Accountabilities: -Central point of contact for the customer. To be available, courteous & responsive to customer needs, demonstrating integrity & trust in support of the customer requirements. -A keen interest in ensuring that sales targets are achieved. -Timely & accurate responses to all customer enquiries. -Ensure accurate administration of all quotes & orders & ensuring such are effectively communicated to customers. -Assist in quote follow up and conversion as required, maintenance of related information in the central IT systems. -Liaison with team members, other departments & external suppliers in order to respond to customer needs. -Identification of potential new customer contact and supporting external sales & technical team in conversion of such opportunities. -Ensuring internal systems & databases are updated to support customer service levels from the team and wider business decision information for the organisation eg customer contacts, Win / Loss feedback, complaint data etc.. -Adherence to company policies and procedures, with particular attention to those associated Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you. Please visit our website at for more information on: -Business Support Jobs or Business Support Recruitment

Working in a team of four in the Service Support team of this well-established company. Your role is to provide logistical support to the company's field service engineers and sub-contractors. The team are responsible for providing day to day support to the engineers, route analysis, evaluating potential increase in productivity and identifying customer issues Main Duties/Responsibilities Ensure engineers routes are optimized for maximum productivity Deal with enquiries from Customer Service staff regarding appointments, availability, stock Routinely review engineer coverage. Deal with enquires from engineers and sub-contractors Take payments or make refunds to/from customers. Manage and maintain the job management system to ensure booking procedure as effective as possible Order/approve parts for engineers and sub-contractors Ensure the next day's jobs are downloaded to the engineers and subcontractors within the agreed timescale Handling emergency sickness/planned absence to ensure minimum disruption to our customers Suggest process improvements Skills required You will be able to Handle customer questions and complaints Able to communicate effectively l with customers Handle service problems politely and efficiently Always available for customers Follow procedure to solve customer problems Understand company products and services Maintain pleasant and professional image Be resilient and confident in your work Super organized and able to juggle varying work loads Work to high time pressures Have a logical approach to the workloads Be assertive and able to balance customer need against Engineer need Be able to work in a small very busy team Patient and able to handle difficult situations Excellent customer services Split shift 7.30 am to 4.00 pm and 8.30 am to 5.00 pm alternate these every two weeks. Ideally you will drive due to location Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

Our client is a well-known, multi-national leader within the IT and software industry who are currently seeking a Lead Generation Specialist to join their new Brighton office, The Lead Generation Specialist's main function is to generate new business and are primarily required to manage calls to qualify target companies for sales opportunities. You will be responsible for mapping the organization and identifying the key decision makers before qualification. This is done through Contact Profiling and Data Cleansing, inbound inquiries, event invitations and registrations, and follow-up to generate leads. This role is suited to an individual who is passionate about IT and looking to develop themselves within a growing business. Key duties & responsibilities: Demand generation via inbound and outbound calls, inbound web responses and marketing campaigns Demonstrate effective call handling by uncovering customer challenges and mapping them Create, build, qualify and nurture leads for assigned accounts Support and contribute to sales and marketing campaigns for the region Understand campaign objectives, how to deliver on those objectives and accurately tracks status Work with internal stakeholders to identify and progress leads Handover qualified opportunities to the Account Executive Provide lead forecast and ensure forecast and pipeline accuracy Key skills & experience: B2B lead generation Bachelor's degree, preferably in business or IT-related discipline Previous experience in a sales or telemarketing role in the IT Industry Ability to articulate the value proposition clearly in an industry context Ability to work independently with a strong drive for results Strong customer focus and excellent interpersonal skills Knowledge of the Front office market including: Commerce & CRM market Ability to serve as a trusted advisor to customers and sales Knowledge of LinkedIn Sales Navigator Excellent communication skills both verbal and written Monday to Friday 9am to 5pm £7.85 If you think you are the right person for this role, please send a copy of your CV to Viki at Red Flag Recruitment.

Our client, a small friendly publishers in Reading are looking to recruit a confident, self motivated person to join their team for 3-4 months to help cover a busy period for them. Really flexible hours, good rate of pay and friendly team to work with. You must be energetic in nature, confident to make outbound calls as well as answering incoming calls and be able to drive due to the location. Please apply online to be considered. Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Are you passionate about Customer Service and Administration? Do you have at least 1 years experience working within a customer facing environment? Do you want to join one of the largest companies in the world? If so APPLY TODAY Full Time Customer Service and Administration Roles Available NOW! ****NO SALES**** Starting wage from £8p/h Please NOTE: Shift times are between 8am - 8pm Monday - Saturday Candidates would need to consider commuting options before applying. INDCCP

We are looking for hardworking and enthusiastic Customer Service Advisors to work for a host of well-known and well established clients. The businesses are constantly growing, and are looking to bring several talented Customer Service Advisors on-board to help deal with inbound calls. The successful Customer Service Advisor will be required to: Answer calls in a timely manner Help customers with enquires Divert calls to relevant departments Ask questions to understand customer requirements Note contact history through CRM system The successful Customer Service Advisor should have: Excellent spoken and written English Proven experience in a customer service role and/or something similar Ability to learn about products and services and describe/explain best practice to customers The willingness to learn Excellent communication and interpersonal skills There are flexible and mid to long-term roles available, based in London. The roles pay between £8.50 and £12.00 per hour, dependant on experience. You will be required to book and attend a right to work onboarding session at our office in Central London before being placed in your first role. We look forward to your application! The Coople Team. By sending us your application you acknowledge and agree to Coople using your personal data for recruitment purposes, which may include sharing with interested employers. We are storing this data in our Applicant Tracking System, which is fully compliant with EU data protection laws. If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, please contact us directly.

Company Description Link Asset Services is part of an Australian listed business called Link Group, a leading global provider of financial administration solutions. We administer and safeguard assets across 11 highly-regulated European jurisdictions. We work with a broad range of market segments, industries and asset classes, including equities, bonds and debt, and real assets. We work closely with regulators, industry bodies and market intermediaries. Our specialist team providing treasury management services is a market leading adviser to the public sector. We are retained by over 350 public service organisations to give advice on the proactive management of debt and investments. This includes a range of technical financial and accounting advice, together with financial and general consultancy and asset financing advice. Our specialist treasury management services team continues to expand in response to increasing demand from our local authority clients and now have around 65 employees, many of whom, have held senior positions in public service organisations. Around one in three of our employees are qualified accountants, many CIPFA members. We are authorised and regulated by the Financial Conduct Authority. Job Description LAS is looking to develop its strategic services still further to ensure that we remain the pre-eminent trusted financial adviser, providing technical, capital and treasury financial advice to the public sector. We are looking to expand our current team by recruiting consultants to further strengthen the team in these areas. Client Relationship Managers work closely with public service organisations and will need to be comfortable working directly with Directors of Finance and professional staff within the Finance Department. We are frequently called upon to address Senior Officers and Members directly to advise on a wide range of financial issues in terms which non-technical people can follow. You will need to be able to demonstrate that you can operate at this level. Qualifications We have a strong team ethos and any new colleague will be supported and encouraged in their new role. Applicants would ideally be qualified accountants with experience and a strong knowledge of the Prudential Code and the regulatory framework governing public service organisations. We will however consider other qualifications which allow us the scope and enthusiasm to drive our business forward. Our Client Relationship Managers are skilled in the workings of the financial markets and have a keen understanding of international economics and the impact on interest rates. Applicants should be able to demonstrate strong problem solving and presentational skills. Valuable personal attributes would include being a self-starter, being able to work to very tight deadlines and ability to operate within a strong ethic of team-working. Applicants will also need to demonstrate a customer-focused outlook in managing competing work priorities and be prepared to travel within the UK on a regular basis, including overnight stays. Additional Information In return, successful applicants can look forward to working for a progressive, high quality company that can offer investment in an individual's personal development and training skill-sets, as well as a competitive remuneration package reflecting your ability and experience.

Responsibilities Include: To ensure customers queries are answered with the aim of a first time resolution To ensure that queries are responded to within our agreed response time To ensure the best Customer Care experience is given to all customers To achieve KPI's whilst maintaining excellent quality To handle customers across different platforms, including Social Media, Email, Live Chat and Telephony To handle high-level customer escalations You will work with your colleagues across Customer Care to identify and highlight trends in any customer queries On-going language support for our outsource centre to quality monitor advisor responses and CSAT results Become a virtual member of the Customer Care Transformation Team handling translation requests for advisor & customer FAQ's and training and process documents Work with our Implementation Team to test new and existing Customer Care processes Skills and Experience: Fluency in a European language as well as strong written and spoken English Proven previous experience in a Customer Care role (face to face or in a contact centre) Good PC & typing skills Excellent written and verbal communication skills Experience/ability to translate text to your native language is highly desired Able to work in a team Good attention to detail Flexible to work shifts

A global payment processing company are now expanding their Turkish support division! They are now looking for an experienced Turkish speaking Technical Support Representative to join their outgoing, dynamic team in wonderful London! This exciting role as a Technical Support Representative, you will be responsible for the internal and external post-sales helpdesk and technical support. As part of your role, you will be providing a wide range of support service in Turkish, therefore the Turkish speaking Technical Support Representative must be a client-focussed orientated individual with a proven helpdesk background. As part of your role, you will be dealing with all enquires in a timely manner and provide first-class support and network troubleshooting including outbound and follow-up phone calls in Turkish and English. The successful candidate will have superb solving and communication skills as you will be dealing with various clients and team members, as well be fluent in Turkish to a native level. It is an amazing role for a talented Turkish speaking Technical Support Representative to get involved in a global company where you have the opportunity to progress and join a dynamic and motivated team in London. Profile * Fluent in Turkish and English, both written and spoken * Previous experience providing IT support services, helpdesk or technical support preferably in a software support environment * Previous work experience as a Technical Support Representative, 1st Line support, Customer Service Representative or Helpdesk is essential * Strong IT skills, Microsoft operating systems * Excellent customer service and helpdesk skills * Financial services background preferred * Demonstrated interpersonal skills and ability to work as part of a team or independently * Strong communication skills: active listening, writing/typing, informal communication * Bachelor's degree preferred To apply, please send your CV in English and in Word format to Frank. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience. languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field. We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality. NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. languagematters is acting as an employment agency in relation to this vacancy.

Job Title; Part Time Customer Service Advisors Key Skills; Customer service, Administration, Data Entry Location; Tamworth Salary; £8.16 per hour plus bonus of up to £500 once made permanent We currently have a number of exciting opportunities for candidates with excellent customer service and sales skills. This is a great opportunity to work with a leading food wholesalers. The positions would be offered on a temporary to permanent basis. You would be working on a 5 days out of 7, Monday - Sunday, on a shift between 11am - 5pm (25 hours per week - 5 hours per shift) The Role; * Answering inbound customer calls * Taking orders by phone * Upselling company products * Dealing with exciting customers queries * Informing customers of new promotions * Keeping the in-house system up to date with accurate information at all times The Person; * Similar previous customer service or sales experience is beneficial * Able to use initiative * An excellent communicator both verbally and written * Enthusiastic and flexible The Package; * £8.16 per hour * Full training provided * Bonus of us to £500 once made permanent * Competitive pension package * Accessible by public transport The first stage of the application process is to apply online. If you would like any more information about this vacancy before applying, please feel free to contact us and ask for Amy Geraghty. If you have not been contacted by telephone or email within 7 days of your application, you have been unsuccessful on this occasion. Unless you notify us otherwise, we will retain your CV and covering letter on our database and may contact you with other job opportunities in the future. Regional Recruitment Services Ltd acts as a Recruitment Agency and Employment Business that specialise in Customer Services & Administration, Sales & Marketing, Accountancy & Finance, Supply Chain & Logistics, Engineering & Manufacturing and Trades & Labour. You can view all of our live vacancies by visiting our website.

Our DS Smith Recycling Head Office, based in Caerphilly, is seeking a Customer Service Representative on a permanent basis. To be a Customer Service Representative at DS Smith it is very important that you can work with data and information, communicate effectively with people and achieve results for the Business Services function with a Customer focussed approach. The role will require understanding of the customer journey process, industry knowledge (training provided), and implementing best practice procedure. The DS Smith brand promise, allied with our internal set of values, will be used to support a world class quality orientated customer service ethos. Please note this role requires the person to work 8 x Saturday (8:30-13:30), 4 x Sunday (10:00-13:30) and 2 x Bank Holiday (8:30-13:30) per calendar year. Key tasks for our Customer Service Representatives will include... • Deliver peak performance against agreed process within the business services function • Keeping abreast of relevant industry developments and modern call handling techniques • Being aware of and display internal DS Smith Values and external brand proposition and how this fits into the Business Services function • Working with the Customer Services Team leader and Manager to foster profitable customer interaction • Demonstrate an 'Own It' culture where customer issues are owned to a first call resolution culture • Meeting and exceeding agreed targets and goals that match the customer and business needs in line with agreed contractual SLA's and KPI's • Demonstrating a high quality standard in all interactions through both CRM as well as verbal and written communication via a 'quality first' ethos • Accurate and effective use of the CRM system for every customer contact, establishing a quality approach to data management The Candidate… • Experience of call handling and customer liaison • Strong administrative background • Target driven and is used to working to deadlines, SLA's and KPI's • Proven ability to prioritise and handle multiple tasks to achieve deadlines and targets • Persevering with difficult situations even when things become difficult, repetitive or inconvenient • You show passion and are enthusiastic in achieving business, team and individual goals • Take personal responsibility to deliver excellent customer service About DS Smith... DS Smith is a leading supplier of recycled packaging, both within the UK market and throughout Europe. A FTSE 100 listed business with a turnover in excess of £4 billion, the organisation employs over 28,500 people worldwide & is continuing to grow both organically & through acquisition. Salary.. £18500 - £18,500 Benefits… •25 days holiday plus Bank Holidays •Competitive Pension and Life Insurance Package •Annual cycle to work scheme

Motor Trade Jobs, Automotive Vacancies: Automotive Service Advisor Required in Ipswich, Suffolk Salary: £20,000 - £22,000 Basic salary, up to £26,000 with bonus Term: Full Time, Permanent Motor Trade Jobs / Automotive Vacancies: Service Advisor Required for Automotive Main Dealer - Service Advisor Jobs - Ipswich, Suffolk Driven Motor Jobs have an exciting opportunity for one of their clients, a professional and busy motor dealership who are looking for a Service Advisor to join their friendly team. The company prides itself on delivering a consistently high standard of customer care at all times and is seeking an experienced Motor Trade Service Advisor to join their team. Main Job Function: As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximising service, sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, and effectively follow-up and prospect customers. Key tasks of a Service Advisor include: • Ensure customers are aware of service and repair work required to their vehicles in a professional manner • Advise on estimated costs of repairs and work to be undertaken • Sell additional products as appropriate to customers' needs • Advise on timescales and collection arrangements • Produce job cards on in-house computer system • Update customer and vehicle records • Document all warranty work in accordance with manufacturer policy • Preparation and completion of invoices Experience Required: A full valid driving licence is also essential for this role. The ideal person will have a friendly approach to customers and an engaging personality with great attention to detail offering the highest levels of customer satisfaction. Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address. NB: Your details will not be sent to any of our client's without your permission. To apply please send your CV to Michelle Hall at Driven Motor Jobs AUTOMOTIVE RECRUITMENT AGENCY FOR MOTOR TRADE JOBS Driven Motor Jobs

Location: Boots, York Job type: 3 month Fixed Term Contract Days: Saturday & Sunday Hours: 14 hours per week As part of the Beauty Retail Sales Team, Dyson Stylists are a national team whose objective is to drive sales and build brand advocacy. This is done through the active demonstration of the Dyson Supersonic & Airwrap in our key retailers' stores. As a Dyson Stylist, you'll not only boost sales, you'll strengthen our in-store presence and account relationships. Approaching customers in store you'll explore their needs and requirements so you can demonstrate the Dyson product range, trading up as appropriate. You'll be in charge of your own Point of Sale and displays, keeping everything neat and attractive, with products ready for demonstration and correctly priced up. Naturally, you'll build relationships with the store staff. With previous experience in a premium retail environment and a real passion for the Hair and Beauty Industry (hair styling experience desirable but not essential), you'll understand how to generate excitement around a product. More importantly, you'll be a confident and professional sales person who loves a challenge and understands retail. You will also be enthusiastic and passionate about new technology to engage in conversations with customers about how to better care for their hair through Dyson Technology. An ambitious spirit will be necessary for ensuring the growth of Supersonic within your store. Being tenacious with excellent communication skills and a real passion for best in-class customer experience will also be essential to your success. Benefits: * 27 days annual leave pro rata * Pension * Life Assurance * Discount on Dyson Machines If you are an excellent communicator who has a talent for influencing and building relationships, and are keen to learn about Dyson technology, apply now. Please note the first part of the interview process is a pre-recorded interview which will be sent to you via email. Please look out for this and complete as soon as possible.

Dispatcher Adecco have an exciting opportunity join a well established Energy and Services Company in Stockport as a Dispatcher on a temporary basis for 5 months. Location: Rotherham Salary : £9.00 per hour Duration: 5 months initially Working shift: Shifts between 8am and 10pm over 7 days ( 37 hours a week) Job description: As a Dispatcher, you will be plan work for a number of engineers. The engineers cover all types of services such as radiators/leaks, service only for boilers and kitchen appliances but the majority will be breakdown engineers. Plan in any work giving priority to vulnerable people and emergency situations. This role is pivotal to deliver the new planning strategy and gain more control of workload management. The dispatcher will monitor our SLAs and manage all reactive works, ensuring we meet customers' demands. The dispatcher will be responsible for any day to day issues and will ensure engineers are utilised effectively and productively to deliver an excellent customer service It would be great to see candidates with: Previous experience in scheduling engineers is desirable Passionate about Customer Service Strong administration skills Excellent Microsoft Office skills Ability to prioritise own workload Adecco is an equal opportunities employer .If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills. https://?url=https://candidate-privacy&data=02|01||23b686c0b1164b02fab008d5d4ff9e7f|f30ac191b8b445f29a9be5466cb90c2f|0|0|&sdata=yNoYwrphvi/yr426NOW0if6AGlOgis6JPVni934lyTA=&reserved=0 Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Job Title: Call centre Arrears Adviser Job Type: Permanent/ Full Time Location: Redhill, Surrey Salary: £18,500 per annum Do you have a passion for Customer Service? We now have a fantastic opportunity available if you are looking to pursue your career or wanting career progression within customer service. We are recruiting for a large company and are on the lookout for the best suitable candidates with a can do attitude, which have a true passion for customer service to come and join the successful team in a well established company as a Collections Advisor. Do you have what it takes? The key role to the business is to deliver a high level of customer service and resolutions to their debtors, whilst following company policies and guidelines. Your role as a Collections Advisor will be to undertake collections activity on unsecured/secured products. You will be working as part of a team in the finance department dealing with variety of outbound and inbound calls from customers who are experiencing financial difficulties. (Full training will be provided) Main duties and Responsibilities: To receive incoming and make outbound calls to customers in arrears via our automated & manual dialling system. Negotiate affordable payment plans with customers that are acceptable to both the client and the customer. To comply with regulatory and company policies at all times. Handle each call in the correct manner and have the ability to relate to people from a variety of backgrounds. Be persuasive, persistent, and self motivated. Use negotiation and persuasion skills to gain customer commitment. Taking ownership of quires and complaints, avoiding the need to escalate to a manager Skills and experienced required: Previous collections experience is preferred or customer services experience will be considered. Call centre experience preferred not essential. Confident telephone manner. Be confident in decision making. Benefits: 25 days holiday. Special rates on products and services. Childcare vouchers. Discount on a range of products. Company pension's scheme and life cover.All applicants must be available to work a rolling shift pattern between the hours of 9am to 8pm Monday to Friday and 9am to 2pm Saturday. (2 Saturdays in a 4 week period) Successful candidates will be subject to credit and background checks. Full time hours Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Agent (Saving & Mortgages) Who we are An award-winning bank here to help Britain's go-getters. More about us In 2009, Aldermore set out to be the bank helping those with ideas, big and small, to realise their dreams and to seek and seize opportunity in their personal and professional lives. We call it banking for the bold. Today, we're an award-winning bank that has helped fund the growth of Britain's small businesses through a range of business finance solutions, specialist mortgages and savings accounts that provides our customers with the support they need to make things happen. Join us if you want to find yourself at the heart of a dynamic, growing organisation where our employees are empowered to grow their expertise and build their careers. Customer Service Advisor In our Chief Operating Office (COO) at Aldermore are part of the team enabling everyone across the business to deliver the award-winning service our customers have come to expect. The engine room of the bank and the department that drives success and growth, COO includes; CIO, Transformation & Change; Digital; Data; Customer Operations; Group Services, Sourcing & Supplier Management; Incident Management & Business Continuity and Central Marketing & Brand. Joining us here offers all the scope you need to build a diverse and dynamic career. The Role To provide excellent customer service in all aspects of post-sale mortgage provision, liaising directly with customers, their solicitors, brokers and other representatives via the most appropriate methods of communication. Responding to customer queries and requests in a professional manner, providing guidance and fair outcomes, and pro-actively ensuring Aldermore continues to deliver a high quality customer journey. Dealing with external and internal customers in an efficient and accurate manner via telephone, email and letter correspondence to service mortgages and comply with regulation and internal policy. You will be addressing incoming customer contact by phone and recording relevant feedback and escalating issues as necessary. You will have experience resolving ad-hoc customer queries, requests and have effective complaint handling and escalating where necessary This role will be taking inbound calls with our mortgage customers, applying payments, amending account and case details. The Person The ideal candidate will have experience of working in a similar regulated, banking or financial services environment, you'll already have excellent organisation, communication, numerical and analytical skills. You'll also have the skills essential to delivering exceptional customer service. You thrive working as part of a supportive team and are confident even when dealing with customer issues. Along with excellent office IT skills and the capability to learn new systems easily, you also have good decision-making and time management skills. The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position . Aldermore is an equal opportunities employer

The opportunity has arisen for a passionate and inspirational leader to join the Customer Engagement team in Warrington. The Customer Engagement Manager will work with the team to provide a high level of service and support, building relationships with our partners and supporting our end-users. We are the UK's leading specialist manufacturer of bespoke, premium, aluminium doors and windows. Established in 2002, we have grown rapidly, and now have multiple offices in the UK as well as a manufacturing facility in Florida. KEY RESPONSIBILITIES- Customer Engagement Manager • Coach and mentor team members to achieve individual targets and maximum results, creating a fun environment to motivate and bring the best out of the individuals • Conduct team briefs, one-ones and appraisals as required and ensure the team members have the tools and training required to fulfil their roles • Be the escalation point for customer complaints within the remit of the team • Prepare weekly and ad hoc reports for the Head of Sales Ops, supporting ROI and workflows • Be proactive with improvement projects, ensuring goals are fully understood and projects outlined are achieved within the timeframes • Build relationships with our partners, support end-users and have a hands-on approach with the team • Work closely with the other Sales Operations Team Leaders and attend monthly and weekly meetings (Skype or in person) with the Head of Sales Ops • Keep up to date with our Product and Service offering THE IDEAL CUSTOMER ENGAGEMENT MANAGER: • Flexible and supportive • Innovative and creative • Target driven and customer focused • Professional and a good team worker with the ability to motivate others • Adaptable and resilient ADDITIONAL REQUIREMENTS- Customer Engagement Manager • Proven leadership skills in a similar position and formal Team Leader qualifications or training • An understanding of the industry is desirable • GCSEs A-C (or equivalent) Salary: £28k - £30k + Benefits Please apply online with your CV and covering letter. Please check your email for confirmation that your application has been received and to follow further instructions if applicable. Simplified Recruitment is a Job Advertising Agency working on behalf of Origin Global. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

Part time Delivery Postman / Postwoman with Driving Job reference: 100070 Location: Shirley ( Sourthampton area) Delivery Office SO15 3RA Contract: Permanent Hours: 25:00 hours, between 09:00 and 14:30 , 5 days per week (Monday - Saturday ) Hourly Rate: Age 17 £7.97 Age 18+ £10.25 Royal Mail is one of the UK's best-loved brands. Every day, we're bringing letters and parcels to people around the country; something that communities across the UK rely on. We are 150,000 strong with 500 years of history, and we wear our badge with pride. Now, we want you to wear it too. About the role From scorching summer days to the depths of winter, our postmen and postwomen play a vital role, delivering the mail. It's a physically demanding job - but it's one the nation relies on. Here, you will: Work part-time hours between the hours of 09:00 and 14:30 Cover periods of leave for a fixed number of routes (so you'll need to be a bit flexible) Sort the mail for your route Check your vehicle and join a colleague for your round Spend between four and six hours delivering mail outdoors About you Upbeat and self-motivated: You'll be happy working solo as well as part of a team. Love of the outdoors: From rural farms to city apartments, corner shops to business parks, whatever the weather (and, this being Britain, it can get quite extreme) we're there, six days a week. That means you'll need to be happy being out and about. Good level of fitness: There's up to six hours per day of walking, so you should relish a role that keeps you fit. Excellent organisation: You will need to be able to plan your round and make sure you complete all your deliveries in good time. Resilience: You will be able to work under pressure and with the public, acting as a friendly face that people know and trust. Flexibility: You will be working in different areas covering your colleagues' holidays, so you might need to adjust your working hours to match your round. Driving licence requirements A full UK manual driving licence (in your current UK address), with no more than six penalty points is essential, but a clean licence is preferred. Please note you will be required to show this at assessment. About us We're more than a household name. Using technology and logistics, we're delivering a 'one-price-goes-anywhere', universal postal service to more than 29 million addresses across the UK - everything from birthday presents to exam results. This means you'll make a difference to people's lives, every day. Our postmen and postwomen are part of the community. We don't just deliver post: we deliver a promise. No matter the location, we make it to that doorstep - and we make our customers smile. It might seem like a little thing but, together, we have a big impact. Royal Mail Group, delivered by people for people We're also an inclusive employer with equality, diversity and fairness at our heart. We welcome applications from individuals of all different backgrounds and are committed to promoting fair participation and equality of opportunity for all our job applicants. Pay We offer an industry-leading pay and benefits package Age 17 £7.97 + 6 months months Age 18+ £10.25 £10.82 £11.39 You will be paid weekly, with pay increments after six months and twelve months, subject to satisfactory performance. We also offer a weekly supplement of £25.16 (pro-rata) plus overtime and shift allowance if applicable for Delivery work. Benefits Holiday entitlement starts at 22.5 days on entry rising with length of service (pro-rata) Contributory Pension Scheme Excellent career development opportunities Full uniform provided Childcare voucher scheme where you can save tax and National Insurance by paying for your childcare by the Childcare Plus scheme, and an excellent maternity/paternity leave policy Cycle2work scheme Many varied corporate discounts e.g. lifestyle discounts to include high street vouchers, travel & attraction discounts for family days out, fashion, gifts and health & wellbeing to include discount on beauty products and gym membership. Shift patterns Part time 25:00 hours per week Working between the hours of 09:00 and 14:30 Five days across Monday to Saturday One day off during the week (rotational day off) What happens next? After you apply, your application will be reviewed and, if you're successful, you will be invited to a face-to-face interview. We plan to hold interviews on 8th January 2019, therefore if you wish to apply please ensure you are available from this date. We are looking for both immediate and future start dates at this office. If you are invited to an interview this will be explained in more detail on the day. Job Segment: Part Time

Permanent, x 2 Full Time & x 1 Part Time (2.5 days - 0.5 Wednesday, Thursday & Friday) Three brand new job opportunities have arisen in the Trust's Customer Hub, which is an integral part of the Trust's day to day interactions with their customers through a range of channels. This role is key in ensuring that the Trust offers great customer service through the Customer Hub. The successful candidates will spend 30% of their time each day carrying out the senior duties associated with the job role. These duties include: Guiding and directing the day to day activities of the Customer Service Team to meet customer demand and ensuring that that all customer enquiries are dealt with at all times Supporting and coaching (not managing) the Customer Support Advisors Listening and scoring colleague calls, coaching team members as to how to provide a better customer experience and hold training sessions in order to ensure that colleagues are up to date with their skills and knowledge. Liaising with the wider business to resolve complex customer queries. Liaising closely with management to deliver exceptional service for customers In addition, the Senior Customer Service Advisors will be expected to spend 70% of their time carrying out Customer Service Advisor duties, which involves answering calls, responding to customers face to face and replying to emails. Post holders will be expected to work on a rota which is currently across 3 shifts of 8am-4pm, 9am-5pm, 10am-6pm, rotating from week to week. They are looking for applicants with the following skills: A relentless pursuit of a fantastic customer experience Customer service experience Data and analysis skills Trend identification Performance driven Experience of coaching colleagues Flexible and adaptable Problem solver Confident in dealing with all customer queries Confident in communicating at all levels Not afraid to speak out in the customer interest More about the Trust The Trust is committed to recruiting a diverse workforce and they aim to ensure that they are an accessible and inclusive workplace for all. The Trust has a flexible working approach to ensure that staff can achieve an excellent work-life balance. Deadline for applications: 12pm, 11th January 2018 This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.

Must be able to start: Monday, 7th January 2019. Lloyd Recruitment Services are very excited to once again partner up with this market leader, with the introduction of new Customer Service Team Members to their international call centre. Our client is keen to bring on board new colleagues into their customer service centre, where you'll be dealing with a variety of in-bound calls and enquiries (including occasional email and website based). You don't have to have loads of experience - but you will need to have enthusiasm, a genuine desire to be trained and learn, confident and clear communication skills. Once trained, you'll have all the skills to provide a professional and first-class service to customers. This is a fun and welcoming department, and would be an excellent starting point for individuals who are keen to work and who possess the enthusiasm to learn. Free on-site parking is available, and working hours will be 8.45 - 5.00pm If you would like to be part of a very friendly, motivating and welcoming atmosphere, please send your CV through today. NB: Unfortunately, due to the high volume of applications Lloyd Recruitment Services are only able to contact shortlisted candidates. Keywords: Customer service, Contact centre, in-bound calls, emails, enquiries, pricing, quotations, Chessington, Leatherhead, Epsom, Kingston, Surbiton

Spanish speaking Helpdesk Call Analyst £17,000 Great opportunity for outgoing and confident individual with great customer service, call centre or retail experience to work for expanding organisation based in the heart of Nottingham city centre. You will be providing first line support to both European (Spanish) and UK clients, resolving queries, some of a technical nature, or logging and transferring (and monitoring to successful conclusion) for more in-depth support. Our client is very customer focused, honest and open and they are really passionate about what they do and like to recruit staff who can share their values. Which means that you must also be willing to use your initiative, take ownership, act with integrity and value the opinions of others and also always look to improve. Customer service, call centre, help desk or retail experience is essential. You must be able to speak Spanish fluently. The role involves weekends and shifts on a rota basis. The role would really suit an enthusiastic, customer focused individual who is keen to move away from a front facing retail role and work within an office environment with an upbeat, friendly team. Additional key words: Spanish, multi-lingual, bilingual, international, customer service, retail assistant, call centre, helpdesk. Naylor George is a recruitment agency working on behalf of a client. We aim to contact all suitable candidates within 2-3 days. Unfortunately due to the high volume of response we receive we are unable to provide individual feedback to applications that haven't reached the shortlist - we do however wish you all the best in your search for a new job.

Are you looking for your first role within an office environment? Do you have Customer Service Experience in a retail role or similar? Are you able to communicate professionally and clearly by telephone? If the answer is YES then this is a perfect opportunity for you to gain experience in a full time role on an ongoing basis with excellent on the job training. Job Title : Customer Service Advisor Location : Dartford Rate of Pay : £11.38 The Role : We are seeking hungry, ambitious candidates with a background in retail and customer service! You will be working for a prestigious company that provides financial and retail technology support to a wide range of high profile customers. Duties include · Day to day operational support to customers · Answering all inbound calls in a professional manner · Resolve all customer queries and provide guidance · Log and escalate all technical issues Working hours 37.5 a week will be required to work 1 in 3 weekends. This is a temporary role with the potential to be extended. Requirements: · Customer Service Experience · Professional Telephone Manner · To be able to use your own initiative · Reliable, flexible and enthusiastic Benefits: · Weekly pay · Free Parking · Refer a friend scheme! - earn cash rewards · Ongoing regular work, potential of contract being extended depending on performance. Please apply with your updated cv to be considered for this role and someone will be in touch if you are successful. Looking for a tool to help you with your job search? Download the Swanstaff APP now for all our latest vacancies, career advice and more! EMPOWERING PEOPLE WITH OPPORTUNITIES Swanstaff Recruitment is an equal opportunities employer.

Customer Service Advisor - Property Manager Multiple Vacancies Manchester - Recruitment Day Tuesday 4th December Salary £17-20k DOE Plus Commission We are looking for multiple EXCELLENT customer service individuals who either have experience within property, or looking to embark within that industry. Here at Countrywide Plc, were on the lookout for those who can manage their own time, and embrace a deadline, as youll be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. So if you put the customers needs in the heart of everything you do, then we want to hear from you. Were not just looking for good customer service; were looking for Property Managers who can adapt to the varying needs of our tenants and landlords. Were the UK Market Leader with a national reach; so its only natural that the needs of our customers will vary massively. If influence and negotiation are skills that come naturally to you, youll thrive when youre communicating with our customers, partners and suppliers. Youll need to be able to build rapport with customers with ease; so confidence conversationally and in your tenant and landlord law/housing standards legislation knowledge. Similarly, youll have to own the confidence in your decision making capabilities - we want you to have ownership of decisions that will improve our customers journey. Youll be given the autonomy to manage your own time, so of course strong administration skills and an appreciation of given processes is important, but the fact that every day presents a new challenge needs to excite you! Youll be a team player and be able to work collaboratively with colleagues and partners to achieve individual, team and business targets, so if youre determined and driven youll want to not just meet targets, but SMASH them! Other Benefits we offer you: 23 days annual leave increasing with long service Pension scheme Full training provided with excellent career progression opportunities throughout the business, including industry recognised qualifications (ARLA) Outstanding discounts across retail, entertainment, travel and health

Does Job satisfaction appeal to you? Does helping people come to you naturally? Are you a Customer Service champion? If yes, we want to hear from you! NRG are proud to be recruiting for Customer Advisors on a full time, permanent basis. In this rewarding role, you will be dealing with customerswho have been involved in a road traffic accident. This is a highly customer focused role where you will be using your questioning and decision making skills throughout the call, showing empathy, communicating effectively withcustomersindifficult situations and providing support through their time of need. In this role you will be speaking to a huge variety of people on a daily basis so fantastic communication skills are vital. What we want from you: - Strong listening and questioning skills - Previous experience of working in a customer service environment - Decision and evaluative skills - Empathising and supporting the customer throughout the whole process - An understanding of what great customer service sounds and feelslike We always encourage people to be their best which is why we reward our staff with an excellent benefits package - we wouldn't be providing first class customer service without them! Benefits: Free parking Cycle to work scheme Save as you earn scheme RAC Discount Friends and family scheme EE employee benefits Eye care Vouchers Recommend a friend scheme Onsite catering Car discount scheme Fantastic achievable bonus scheme Shirt patterns and training: 37.5 hours per week on a rotational shift pattern between the hours of 7:00am-9:30pm Monday to Friday and 8:00am- 8:30pm on a weekend - occasional weekends only Training is full time and fully paid and is a mixture of both classroom based and academy training so you can feel 100% confident and supported before joining your team on the contact centre floor. No previous call centre required however customer service experience is essential

Company description Outbound Customer Service Advisor Location: Cheadle Customer Service Centre Salary: £18,360 incl flex- OTE of £21,900 Basic salary rising to £18,90 0 after reaching acceptable performance standards (normally at the 6-month mark) Next start date is 2019 Contract: Permanent, Full Time Working in our Outbound sales team at the AA, you are not going to be tied down with boring shifts! We love to have a work/life balance here, so you will never work Sundays, or Bank Holidays and we only do a half day on a Saturday. We currently work a 3-week pattern with a week of early shifts that start at 09:30, a week of later shifts starting at 12:00 and a 3-day weekend so you can balance your time with friends, family and hobbies. And … if that was not enough on the third week you also get a "choice week" where you get to pick the hours you work! What will I be doing? As part of our Outbound sales team your role will be to call our current AA members and customers who have left the AA and talk to them about the benefits and rewards of having a continuous membership with us. You will build relationships through conversations where you will ask the right questions and provide the right information to our members. You will talk to our members about all the products and services we offer engaging our customers in conversations about the benefits of the AA. You don't need any experience of our products as you'll be given excellent front line training right from the word go. You'll soon become an expert! This is a great role in an environment which is supportive and friendly. What Do I Need? We're looking for someone who loves to do things well, and works well with goals in mind, and has a passion for helping people and doing the right thing. What's key is your enthusiasm and commitment to providing world class customer service to our members. As a minimum requirement you'll need: Excellent communication skills The ability to work as part of a team The ability to share your knowledge with others What's in it for me? Free parking 23 days holiday + 8 bank holidays added to your leave entitlement Through our lifestyle scheme you'll have access to discounted shopping vouchers, days out, holidays etc… Emerging Talent development programme Free AA membership after 12 months A share save scheme We are The AA. And we keep everyone's show on the road. We're there for our customers wherever and whenever they need us, we're always ready for anything. That's why, for over 100 years, we've continued to evolve and adapt. Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers. Company description Outbound Customer Service Advisor Location: Cheadle Customer Service Centre Salary: £18,360 incl flex- OTE of £21,900 Basic salary rising to £18,90 0 after reaching acceptable performance standards (normally at the 6-month mark) Next start date is 2019 Contract: Permanent, Full Time Working in our Outbound sales team at the AA, you are not going to be tied down with boring shifts! We love to have a work/life balance here, so you will never work Sundays, or Bank Holidays and we only do a half day on a Saturday. We currently work a 3-week pattern with a week of early shifts that start at 09:30, a week of later shifts starting at 12:00 and a 3-day weekend so you can balance your time with friends, family and hobbies. And … if that was not enough on the third week you also get a "choice week" where you get to pick the hours you work! What will I be doing? As part of our Outbound sales team your role will be to call our current AA members and customers who have left the AA and talk to them about the benefits and rewards of having a continuous membership with us. You will build relationships through conversations where you will ask the right questions and provide the right information to our members. You will talk to our members about all the products and services we offer engaging our customers in conversations about the benefits of the AA.

Do you have previous Customer Service experience? We are excited to be working exclusively with a well-established business who are looking for an experience Customer Service Advisor to join their team. Daily Duties: Handling customers directly by telephone or email and responding to their enquiries in a prompt and professional manner Investigating and resolving customer account queries / complaints Advising customers on all types of queries Updating in house system with customer details and recording conversations Process customer orders and deal with any queries from the customer To work to your own and the teams KPI's Skill Set: Good communication skills both written and verbal Passionate about providing unparalleled levels of customer service Strong relationship building skills Must have a professional and excellent telephone manner If you have previous Customer Service experience please email your cv to

Customer Sales Advisor Salary: £17,000 Rises to £23,000 OTE £30,000 Location: Manchester Are you currently feeling stuck in a role with no career progression? Are you now wanting the next career move and not just another job? Is your commission structure capped? Platinum Recruitment are currently recruiting for ambitious Account Managers to join a global leading finance business based in Manchester As an Customer sales advisor.... You will get a caseload of applicants per day applying for finance. You will then be required to establish the customer's needs and affordability, carry out checks, request ID'S and liaise closely with business and client partners in the business. You will be carrying out the full sales cycle. You will also be building and maintaining customer relationships to ensure the best service and repeat custom. Why you should work here..... The business offers you a clear progression route from the moment you get into the business, so each employee can have a career goal to work towards. The working environment has a fantastic family feel with lots of chill out areas, pool tables and a subsidise canteen. There is an 8 week fully paid training with salary increase performance reviews a free gym membership and your birthday off every year Based on a most recent study an average performer within the business earns in excess of £30,000 An elite performer will earn in excess of £40,000 What we need from you…. Telephone based customer service experience The drive and want to succeed The ability to build rapport and maintain customer relationships To be keen to learn and highly organised We would also be interested in hearing from graduates looking to start a career If you are now looking for a career and not just the 'Next Job' click apply today or call Cody on: E: CONT 123

Memorial Administrator Derbyshire £16,300 PA 39.33 Hours a week 8:45am - 5:00pm plus 'out of hours' Permanent Are you an empathetic individual who has great listening skills? Are you compassionate? Do you enjoy building and maintaining relationships? If so, Office Angels wants to hear from you. We are recruiting for a Memorial Administrator based in a brand new, very modern Crematorium located in a tranquil setting in Derbyshire. As a Memorial Administrator, you will be responsible for ensuring that all memorial enquiries and potential memorial requirements are handled to the highest standards of professionalism whilst displaying care and compassion. Duties will include but not limited to; Treat all clients with dignity and respect, cognisant of their recent bereavement Ensure consistent delivery of the highest levels of client service Answer the telephone, deal with memorial and Funeral Director's enquiries Meet with clients both during office hours and out of hours to discuss their memorial requirements Arrange memorial orders ensuring at all times that the client is advised, informed of all options and accurately advised of costs If required, accompany clients to visit the completed memorial Carry out administrative tasks relating to the processing of memorial agreements ensuring compliance with Crematorium regulations Communicate with the Office Manager and staff to ensure that they have the appropriate documentation and are aware of any further enquiries or orders Assist with banking, transactions and handle cash Ensure the credit control policy is complied with fully Provide excellent quality client-driven services at all times Be aware of and sensitive to the needs of all families Successful Candidate Client focused and able to build and maintain client relationships - face to face and over the telephone Must be flexible with working hours Strong communication skills, both written and verbal Good attention to detail Sensitivity/good listening skills Good numeracy and literacy skills Adaptability Good self management and team working skills Due to the volume of applicants, we are unable to reply to every candidate individually. Successful candidates will be contacted by telephone. Office Angels are an Equal Opportunities Employer . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

Flexible Hours - Full and Part-Time (uncapped earnings) Looking for a change of career; one that works around you with high earning potential? We offer a fantastic opportunity to develop a career within a successful fast growing business. Hillarys has over 40 years manufacturing and fitting the best quality made-to-measure blinds, curtains and shutters across the country with an annual turnover in excess of £120m. Imagine working for yourself, at your own pace and at hours to suit, with the support of the UK's number one. Over 1000 people are already enjoying the benefits of becoming a Hillarys Advisor . As a Hillarys Advisor you will: Visit customers at home in your local area understand their requirements provide expert advice and take measurements before returning to fit the product at their windows All you need is good communication skills - we'll support you with award-winning training to teach you the rest before your first day in the field. At every appointment, you'll represent Hillarys and our reputation for quality. We want you to succeed, so you can look forward to on-going support and training from our management and local advisor teams. Michael Barker joined Hillarys over 10 years ago…"I would definitely recommend becoming an Advisor for Hillarys. The work is enjoyable, flexible and I earn really well for the hours that I commit. The support from Hillarys is fantastic and it's been a great job that has worked well around our family commitments". You'll also get a full starter package, including tools, equipment and branded work wear in return for a small investment. Blinds Advisors, Field Sales Advisors, Sales Advisor, Sales Manager, Sales Executive, Field Sales Executive, Field Sales Representative, Territory Sales Executive, Blinds, Shutters, carpets

Role Type: Permanent, Full time Hours: Mon - Fri 9 - 5 and alternate Saturdays 10 - 4 Salary: up to £18,000 We are looking for a customer service advisor to work in a very busy and well established estate agency based in LE4 area of Leicester. Due to the agency becoming so busy, they need people who are able to take inbound call queries to manage customer interest and progress with all things estate associated. This is a fantastic opportunity for someone who is looking to build a career in an estate agency. You will need to be able to work shifts between 8am - 7pm (these will rotate so you will do 8-4, 9-5, 10-6 etc) Requirements of the role: • Handling inbound customer queries • Proactive in making outbound calls as required • Lead generation - mortgage, conveyancing leads for example • Booking in appointments • Upselling where the opportunity presents itself • Build great relationships and establish yourself within the branch • Have the ability to quickly learn and understand all things estate agency We are looking for people to start ASAP, please apply here to be considered for an interview. This is a one stage process