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Creative Support is a national not-for-profit organisation which is looking to recruit warm and person-centred individuals in your area to provide the highest standards to service users with support needs. With a strong history of over twenty years in helping individuals with a wide range of needs to live independent and fulfilling lives, we ensure that our clients enjoy opportunities for personal development and engaging within their local communities. As part of this commitment we require dedicated, motivated and warm individuals to provide care to individuals with a range of learning disabilities within the Blackburn area. You will work with the people we support to promote healthy living and independence. Previous experience within a care role is not essential for this role and all new employees will undertake full training with our support which includes the Diploma in Health and Social Care level 2 qualification. Car drivers for this role are preferred. Relief hours are also available. Closing Date: 31 January 2020.

We seek warm, professional individuals to work in Rochdale in our Re-enablement service. Successful candidates will provide flexible re-enablement support to people with support needs (mental health/learning disability/physical health needs) to enable them to develop the skills to lead independent lives, promote their quality of life and personal development. You will engage with service users and build trusting therapeutic relationships, working to encourage a positive life outlook and coping skills. Your role will include visiting service users in their own homes or in other settings as part of a structured approach, working closely with other professionals and agencies to provide a co-ordinated service which meets the identified needs of the individuals. The service operates 7 days a week, 365 days a year and you will be expected to work on a rota system undertaking shift work as required. Evening and weekend work is expected. A comprehensive range of company benefits is included. Closing Date: 31 January 2020

Creative Support is a high quality provider of support to individuals with a wide range of care needs including learning disabilities, mental health and other needs. Employing over 5,000 staff members, we are continuing to grow at a fast pace nationally and are looking for dedicated, caring individuals to join our staff team in your local area. We are looking for warm, flexible and experienced practitioners to provide person centred care and support in our Accrington Extra Care Service, which enables older people to enjoy an active and independent lifestyle. Your role will include: Providing respectful personal care, practical and emotional support to older people Maximising outcomes for clients by maintaining their independence and encouraging them to lead an active, fulfilling lifestyle Collaborating with clients, their families and involved professionals to ensure a coordinated and consistent service Experience is not essential for this role as training will be provided. You must have a warm, caring and respectful personality to succeed in this role. It is expected that you will work flexibly to meet the needs of the service, including evenings, weekends and bank holidays. This unique and challenging opportunity will provide you with an environment that encourages personal and professional development. We will provide you with on-going training to best meet the needs of the service users. Closing Date: 31 January 2020

Do you like a challenge? If so we are looking for confident, strong and calm individuals to work in our Lunedale Road supported living service to provide person centred support to service users who have a learning disability; mental health needs; Autism and/or some behaviours that challenge, so that they can experience a wide range of opportunities for personal development. The Service is provided in 3 bungalows to 5 adults aged between 18 and 72 years of age on a 1-1 basis; 3 clients require 2-1 support when out in the community. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the confidence to be able to work within a positive behaviour support framework, to accept responsibility and to develop as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. This post is to cover a 24hr rota pattern, which includes waking night support, as part of a friendly, motivated team. Creative Support also offers a wide range of benefits such as: Full and part time hours QCF Diploma in Health and Social Care Level 2, 3 or 5 Free life assurance Pension with company contribution A range of employee discounts Closing Date: 31 January 2020

Are you a development professional looking for a new challenge? Would you enjoy making an impact - developing our growing alumni network of graduates and early career professionals from emerging and developing economies? Do you have strong relationship management skills? Could you play a key role in delivering one of Oxford's most unique and well-respected Scholarship Programmes within a small but dynamic team? Job Description The Weidenfeld-Hoffmann Trust (WHT) was established in 2014 and is based in Oxford . We are looking for an experienced Alumni Network Coordinator for our Weidenfeld-Hoffmann Scholarships & Leadership Programme. Established twelve years ago, the Scholarships & Leadership Programme provides talented graduates from developing and emerging economies with full scholarships to University of Oxford, alongside a specially created leadership training programme focusing on the skills they will need to make a difference in whatever fields they choose on a national and global scale. It is the largest endowed scholarship supported by Oxford University. Full details of the WHT activities can be found on the website. Salary : £27,500-£30,000 (depending on experience) pro-rata 2.5/3 days a week and open to discussion with the right candidate. Leave entitlement : 25 days plus bank holidays pro-rata Closing date 1 February 2020.

Refugee Support Caseworker Volunteer Location: Stockton, County Durham, TS17 6PT Commitment: 9 months min, looking for minimum 1 day per week (4-6 hours) Applicants must be female About the role The casework volunteer will work one-to-one with vulnerable asylum seekers and refugees to help them access suitable support services. We provide casework advice to refugees and asylum seekers on how to find their family members, family reunion, basic support and entitlements, healthcare, travel advice, legal advice, education, support for women, support for Young refugees, reducing social isolation, increasing wellbeing and destitution. We use a person-centred approach meaning we keep the service users' needs at the heart of our casework. We aim to build resilience by enabling through casework RAS to recover from personal crisis. BRC is a certain sign of hope to refugees and asylum seekers in crisis, & we work alongside many other statutory and charitable organisations to meet their needs. About the Team We use kindness to help those in crisis. Every year thousands of refugees, asylum seekers and migrants arrive in the UK with little support, money, or opportunities. Sometimes these people don't even have the means to find and contact their loved ones back home. It's our job to do what we can to help. We're a diverse, busy team dotted all over the country who share the common goal of doing what we can to make refugee lives that little bit brighter. From providing emotional support to reuniting families, we're committed to helping as many people as we can in as many ways as we can. Seeing the look on someone's face when they are put back in contact with a partner, parent, or child, that they thought they'd never see again is simply priceless. About the person You need to have good interpersonal, diplomacy, communication and teamwork skills although full training will be given for any technical requirements. Also someone who is: Understanding of face-to-face client work and/or casework, demonstrating excellent communication and proven listening skills A good communicator and empathetic about the situation and needs of refugees Aware of conflict and migration issues and sensitive to cultural issues, including those relating to gender Personally resilient as you may need to deal with difficult or challenging situations Able to speak good English; plus knowledge of a foreign language would be useful (particularly one used in the current local refugee population) Able to use emotional support skills in a calm and responsible manner Able to keep the beneficiary at the heart of what you do, supporting the Red Cross to understand service user needs and the difference our role makes Willing to adhere to BRC Casework Good Practice Standards Able to work alone with minimum supervision as well as part of a team This role requires a criminal record check to the appropriate level Willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society's Equal Opportunities Policy Able to commit time and assist us (predominantly) between 9 -5, Monday to Friday. Understanding of GDPR regulations or willingness to learn. As part of the recruitment and selection process, volunteers are required to have a PVG/DBS/Access NI check to the appropriate level. Tasks included in this Role: Providing one to one support to beneficiaries Undertaking sensitive and comprehensive interviews with service users to assess their needs Agreeing a plan of action with the beneficiary Support the beneficiary to access other services, for example from the NHS, legal representatives and Social Services Offering onward referral to relevant bodies as appropriate Maintaining effective client records using our data capture system including communicating effectively with the Home Office case owner Identify and respond appropriately to safeguarding and protection issues with vulnerable clients, including children and vulnerable adults Working effectively with interpreters What We Offer Access to relevant in-house training and development opportunities, including British Red Cross intranet site, e-learning facility and 'Fuse' (our online platform where you can access a range of engaging bite sized pieces of learning to support your personal development. A full induction, support and supervision throughout your volunteering period Valuable exposure to the work of the Red Cross in the UK and around the world Reimbursement of reasonable expenses when on duty Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation. Young People and This Role We value the energy and enthusiasm that young people bring to this role. To volunteer for this role you must be aged 18+. However (subject to a risk assessment, safeguarding requirements and parental consent) those aged 15-17 can be involved in a variety of activities such as promoting the service, supporting service volunteers and undertaking training. Connecting human kindness with human crisis

We are looking for a Campaigns Assistant to join our friendly and dynamic team in Tonbridge. Animal Aid is one of the UK's leading animal rights organisations. We campaign peacefully against all animal abuse and promote cruelty-free living. Our vigorous campaigns are focused on making sure we achieve concrete results for animals. We are particularly dedicated to speaking out for the most vulnerable and persecuted animals, who have no one else to advocate for them. This is an excellent opportunity to work in the heart of the Campaigns Team. You will play a central role in ensuring that the department runs smoothly and efficiently, enabling our vital campaigns to succeed. You will help to inspire our supporters to get involved with campaigning, and liaise with a wide range of callers, from journalists to people looking for information about animal issues. You will also be responsible for organising events to help people to improve their campaigning skills. CVs and covering letters should be sent to Becca Chapman: . Deadline for applications 6 th February 2020, although we might interview candidates that are a strong match before the closing date. Joining a small campaigns team within Animal Aid, the purpose of this role is to provide administrative support to our busy campaigns team and to be the main point of contact for our invaluable campaigns work. Duties include: To provide the main point of contact within the Campaigns Team for supporters and members of the public. This will include answering general enquiries received by telephone, email and post To monitor and respond to comments and messages on social media To take orders for leaflets and campaign resources and send these out To deal with the stock-taking, organisation and reprinting of Animal Aid's literature To liaise with local groups and campaigners and ensure contact details are kept up to date To take the lead in growing our network of local contacts and volunteers To take the lead in organising events to help people improve their campaigning skills, such as our Activists Workshop To organise our attendance at vegan fairs and festivals, including by booking stalls and coordinating staffing To provide support for the campaigns team where required, such as helping with research and administration To put forward suggestions for campaign initiatives to the Director and work as part of the campaigns team To stay up to date on all our campaign initiatives, and with wider issues affecting animals To help with creating content for social media, our website, and our quarterly magazine Other general office duties required in the day-to-day running of the Society To participate in fairs and festivals, as appropriate. This will include some out of hours work, but time off in lieu will be provided Person Specification: Essential Experience of working in a customer-facing role Highly organised, and takes pride in efficient administration work Effective at managing a diverse workload through good time management and prioritising Conscientious, with close attention to detail Good customer service skills, interacting with members of the public and supporters in a friendly and helpful manner Committed to the cause of animal rights, with a good knowledge of issues affecting animals Able to work effectively as part of a team, and interact with colleagues in a helpful and supportive manner Willing to contribute new ideas, and try new initiatives to engage with supporters and members of the public Able to use initiative to identify additional tasks that need to be done, and work independently when required Good level of computer literacy Desirable Experience of being involved with campaigns, in grassroots or professional organisations. Experience of organising events Driving licence Thorough knowledge of current data protection regulations Experience working with CRM software

Creative Support is a high quality care provider of person centred social care services for people with learning disabilities, mental health and other needs. Our community service in the Rochdale borough provides person centred support to adults with learning disabilities, mental health needs and physical disabilities. We are seeking to recruit a team of experienced support workers who are strong, resilient, warm, motivated, and approachable with a strong value base. You will have an interest in supporting individuals who live in the community or their own homes who may have a learning disability, physical disability, mental health and other health needs. You must be able to deliver support in all aspects of personal care and daily living in a dignified manner. Ability to use own initiative and lone work, maintain boundaries and positively work with individuals who may challenge with the utmost positive regard is essential. Car owners with business insurance are desired but not essential. What we offer… Creative Support offers a wide range of training courses and this will be a perfect opportunity for those who are seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2 - 5. As a senior practitioner, we will support your continuous development by providing accredited courses such as person centred planning, communication approaches and many more. Although previous experience in a similar role is more advantageous, we would like to encourage the people with the right values and passion to apply and work to make a difference. In return we offer a wide range of benefits to ensure job satisfaction. This includes: Flexible Hours QCF Diploma in Health and Social Care Level 2 and higher Free life assurance Pension with company contribution A range of employee discounts Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well established and supported local work force. Closing Date: 03 February 2020

Creative Support is a not -for-profit organisation providing high quality person centred support for people with learning disabilities and physical disabilities. We are looking for enthusiastic and motivated full time and part time support workers to join our team providing support to people living in our new supported housing development in Longwood, Huddersfield. This exciting new development in Kirklees will join our long-standing support services in Calderdale. Our service in Calderdale has recently been assessed by CQC as 'Outstanding' at being ' responsive to meeting people's needs and helping them achieve and celebrate goals relating to their health, independence and social lives'. Take a look at what support work with Creative Support looks like: Have you got experience of working with individuals who have a learning disability and/or physical disabilities? Are you looking for a rewarding new role and great job satisfaction? Do you have a passion for supporting vulnerable adults in your community? You will be required to work effectively as part of a team to provide person centred support in a consistent manner to promote independence, inclusion, wellbeing and personal development. You must be motivated to provide personalised support based around activities that include; daily living tasks such as cooking, cleaning, laundry; supporting people to meet their personal care needs; and enabling people to safely access their local community. This role offers: Opportunities to build rewarding professional relationships with people you support, and to make a real difference to their lives. Support and companionship for vulnerable adults within your community. Flexible shift patterns (evenings and weekends). Commitment to your continuous development - the offer of accredited training courses and relevant Health and Social Care qualifications. Good conditions of service. Although previous experience in a similar role is advantageous, if you have the right values and passion to make a difference to your community, we are keen to hear from you.

At WWF the lion's share of our income each year comes from amazing members of the public. The public are our lifeblood which makes the Relationship Marketing department absolutely vital to the success of the organisation and our ability to deliver our ambitious strategy to restore nature to its glorious best and to save our planet. We need to ensure our fantastic supporters remain engaged, thanked and inspired for the long-term! Where better to practice your skills in supporter retention and development? As Senior Supporter Engagement Manager you will help deliver significant campaigns to meet ambitious targets for income growth by developing appropriate, relevant and tailored communications for key audiences. Your role is integral to the development and implementation of our supporter journey vision and strategy and, you will drive the supporter experience forward to grow their engagement and lifetime value. You must have significant experience in individual supporter fundraising and be used to developing and managing large and complex supporter journeys, you will be comfortable managing people and allocating resources to achieve objectives with a record of building high performing teams and motivating external service providers too. You will also have an understanding of digital media and the use of digital channels in marketing. In addition, you will possess excellent communication, negotiation and interpersonal skills. If you have the skills to deliver our supporter journey strategy and the desire to help us build a movement in defence of nature, please click on the link and apply via our website. Complete the online registration and submit a copy of your up to date CV with cover letter highlighting what makes you a good fit for us. At WWF-UK we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits to encourage a work life balance. Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We're looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet's natural resources. We need you to join us in the fight for our world.

Compass Executives are delighted to be working in partnership with a specialist regional charity that provides community-based services, acute support and residential services for individuals and families affected by domestic violence, in the appointment of a Quality and Compliance Manager. The Quality Assurance and Compliance Manager will provide insight on the delivery of services and formulate recommendations and improvements to drive organisational performance. You will have previous experience of developing and implementing a programme of continual quality assurance procedures, self-assessment, reporting and quality improvement planning. Key Accountabilities: To develop and implement a quality assurance and compliance framework including policies and procedures. To ensure that the service being delivered is compliant with legal and contractual requirements. To assist in the continuing improvement and high compliance levels of the services we provide. To monitor compliance of each service with the Deputy Service Manager/Service Manager to ensure contractual and regulatory expectations are met. To propose, prepare and complete actions to ensure compliance issues are rectified in a timely manner. To be responsible for the quality and compliance of all existing services The charity provides services across Hampshire therefore the post holder must be willing to travel across Hampshire and Portsmouth. This role is being offered on a part-time basis with flexibility of location: 22.5 per week; flexibility is required to attend events in the evenings and at weekends. To find out more please contact Abigail Hobden-Bada on email.

We are looking for committed and motivated staff to provide person centred support to people with a Learning Disability in their own home. This Service offers personalised supported living in high quality housing for individuals with Learning Difficulties who require some support in order to live independently within their own home. Our service focuses on promoting independence; social inclusion, mental and physical wellbeing through outcome focused support. Support is available 24hrs a day, 7 days a week. Staffing hours consist of several shift patterns which are adjusted to meet the changing needs of the Service working 22.5 hours per week. Previous experience within a care role is not essential for this position. New starting employees will undertake full training with our support; this includes the Diploma in Health and Social Care up to level 3 qualification. As an employee of Creative Support you will also be entitled to a wide range of benefits including our company pension scheme, free life assurance, shopping, insurance and days out discounts as well. Closing date: 03 February 2020

Personal Assistant needed to assist a disabled woman in Ealing Common. Ideally, you will have experience of working with someone with dual sensory impairment (ie visually impaired and hearing loss). You will be responsible for co-ordinating appointments; managing/chasing paper work; liaising with social services; housing association; medical professionals; etc. You will also be responsible for some housekeeping. You need to be understanding that at times the PA User may be over concerned about things because she cannot trust her own eyes. For example, you will find things in odd places- there was a knife in the recycling bag, probably because it was temporarily put near the bag and fell in. Often, you will be looking for misplaced items and also putting things back in their rightful place. If you have good English this will be an advantage and this would be particularly important for the organisation tasks. The PA User is an independent person by nature and feels fine about living on her own, but due to her disabilities she does need support and help with some tasks both at home and outside. She is interested in community and disability issues, politics, cultural and social affairs and attends adult education classes. This position is to start on 1 st March 2020 and is 3 x 4 hour shifts per week usually starting 10am-2pm. Some flexibility is required depending on appointments. The days available are Monday - Thursday. The salary is £10.55 per hour.

Compass Executives have been mandated by leading not for profit social care organisation to source an exceptional Head of Quality. The Head of Quality will be a key part of the senior leadership team and will be responsible for the delivery of safe, innovative, enriching and high-quality support which exceeds regulatory requirements and demonstrates best practices. We are looking for an individual who is an inspiring leader and skilled project manager, who is resilient, determined and a confident decision maker. You will provide vision, leadership and direction that ensures services are delivered to the highest standard, in line with the charity's strategic objectives and mission. The post holder will play a critical role in shaping the organisation's quality assurance framework and methodologies. Managing the Quality Team, you'll be responsible for the delivery of safe, innovative, enriching and high-quality services, fully compliant with regulatory requirements, and for our quality auditing frameworks. To find out more or to apply, please contact Abigail Hobden-Bada via the button below.

Creative Support is a high quality provider of person-centred service to people with learning disabilities, mental health needs, autism spectrum conditions, and older people. We are recruiting for our service in Dawley, Telford. We are looking for warm, positive and dedicated individuals to provide person centred support to people with learning disabilities and complex needs. Your role will include: Providing practical, emotional and behavioural support to service users Maximising service users outcomes by developing daily living skills and promoting independent living Ensuring service users are able to enjoy valued, fulfilling lifestyles and social inclusion You will have a warm, caring nature, and a commitment to making a positive difference in people's lives. What we offer… Creative Support also offers a wide range of training courses and this will be a perfect opportunity for those who are seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2 - 5. As a senior practitioner and supervisor, we will support your continuous development by providing accredited courses such as person centred planning, communication approaches and many more. Although previous experience in a similar role is more advantageous, we would like to encourage the people with the right values and passion to apply and work to make a difference. In return we offer a wide range of benefits to ensure job satisfaction. This includes: • Guaranteed Contracted Hours (Full or Part Time) • QCF Diploma in Health and Social Care Level 2, 3 and 5 • Free life assurance • Pension with company contribution • A range of employee discounts Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force. Closing Date: 03 February 2020.

Are you warm, efficient and a great listener? Do you have experience of home visiting families? Family Friends is a Queen's Award for Voluntary Service winning charity based in North Kensington which specialises in befriending and mentoring. We are recruiting a Family & Volunteer Co-ordinator to join our team. The charity provides long-term practical and emotional help to disadvantaged families living in Kensington & Chelsea, Hammersmith & Fulham and South-East Brent through a network of 40-50 volunteers. Each volunteer supports either the parent or child in a family. We have a great record for 'helping families to help themselves'. In this varied and exciting role, the Family & Volunteer Co-ordinator's work includes: Recruitment and training of volunteers Introduction, supervision and support of volunteers Assessment of children and parents needs via home visits Monitoring and evaluating the services Some evening and weekend work is required. The role is 35 hours per week but 28 hours per week may be considered. Closing date: Thursday 30 January 2020, 5pm First interviews: Week commencing 3 February 2020 Second interviews: Week commencing 10 February 2020 The successful candidate will be required to attend our two day volunteer training on Thursdays 27 February and 5 March 2020 as part of their induction.

Animal Aid is one of the UK's longest established animal rights campaign groups. We have a rare opportunity available to join our fundraising team, in a part-time capacity. You will work in a small team, delivering the overall fundraising annual plan and will share responsibilities for generating income through donations and regular giving. We are looking for someone with a background in digital fundraising / marketing, who can help to elevate our fundraising and make the most of this channel. You will also contribute to the daily running of the team, which will include answering phone calls, taking donations, updating the supporter database and general administrative duties. You may be asked to attend events at weekends or outside of the usual office hours. CVs and covering letters should be sent to Becca Chapman by email via the button below. Deadline for applications 6 th February 2020, although we might interview candidates that are a strong match before the closing date. Joining a small team of in-house fundraising within Animal Aid, the purpose of the role is to promote membership, regular giving and Animal Aid's lottery product, in order to increase donations, membership and regular giving income. Duties include: General admin as part of the team - including answering calls, taking donations over the phone and redirecting incoming calls appropriately Working closely with the Supporter Engagement Officer, providing cover for tasks if necessary Attend events when necessary (occasional evening and weekend) Donor acquisition online - using social media and external platforms Promoting membership and incentives for membership online Creating engaging digital campaigns to support and compliment other fundraising channels Work to targets for acquisition Creating a pipeline of external partners to work with in creating membership incentives Person Specification: Essential skills: Excellent communication skills - verbal and written Experience of using social media for marketing and promotional purposes Experience of working in a similar role, within a fundraising team Ability to prioritise and organise workload Use of Microsoft packages and mail merge processes Good knowledge of Microsoft programmes, such as excel and word Commitment and enthusiasm for Animal Aid's cause Desirable skills: Experience working on multi-channel campaigns, with a focus on digital Good analytical skills Use of CRM such as Raiser's Edge Experience required: Previous experience within a fundraising team important Understanding of data protection Use of databases Social media use Data analysis experience Tracking and reporting performance Genuine interest and empathy with Animal Aid's mission and values

Team Leader/Senior Case Worker (x2) Salary: £23,287 - £26,662 Hours: 37.5 hours per week Duration: Permanent, subject to continuous funding Location: Brent (x1) and Harrow (x1) The post holders' main purpose includes : To contribute to the implementation of the team's aims and objectives, work plans, operational policies and procedures in such a way that they contribute to the mission of EACH and deliver on business plan objectives. Support the co-ordination of all activities within the Floating Support team effectively and maintain EACH's standards in relation to service users/internal customers and other stakeholders alike. To carry a caseload of clients and lead on on-going support and direction for a number of the team's clients through the casework management approach. Carry out liaison roles internally and externally to EACH. Providing timely and accurate information, reports and analysis to Operations Manager or Service Manager, as they may find necessary for the proper management of the Floating Support Services. Deadline for applications: 5.00pm Tuesday 21 January 2020 Interviews: Monday 27 th January 2020 EACH offer a 4% - 6% contributory pension scheme dependent on employee's contributions and have a commitment to staff development and training. EACH is an Equal Opportunities Employer. To download an application pack the above advertised position, please visit the job section on our website. All Applicants must complete the application form, to be submitted by email. CVs will NOT be accepted. For further enquires relating to these positions, please contact us on: .

Animal Aid is one of the UK's longest established animal rights campaign groups. We are looking for an enthusiastic Supporter Engagement Officer to play a vital role in our daily operations. You will have excellent communication skills, as you will be the primary contact for incoming phone calls. You will also have the ability to prioritise your workload and manage multiple tasks to ensure that donations are processed and thanked in a timely way, as well as produce regular reports and mailings to supporters. You will contribute to a small fundraising team and bring your passion for animal protection issues to the role. CVs and covering letters should be sent to Becca Chapman by email via the button below. Deadline for applications 6 th February 2020, although we might interview candidates that are a strong match before the closing date. Reporting to the Head of Fundraising, you will be responsible for donation processing, membership renewals and will collaborate on new initiatives to recruit new members. You will occasionally be asked to attend events outside of usual working hours but will receive time off in lieu for this. Duties include: Donation processing from paper and email formats. Thank you letters and emails Primary telephone support for incoming calls Taking donations by phone Managing membership renewals by paper and email Sending membership packs to new members Reconciliation on direct debit income and standing order income Communications with lapsed supporters Record keeping and reporting of appeal performance Developing and designing social media campaigns to recruit new members and supporters Organising sponsored events, such as Hampstead Heath annual walk Attending fairs and sponsored events (sometimes out of hours) Any other duties as requested by the Head of Fundraising or Director Person Specification: Essential skills: Excellent telephone manner Highly organised Excellent written communications Experience of using a supporter database or CRM Excellent attention to detail Team player, with initiative and drive Social media experience - creating and tracking ads Good knowledge of fundraising practices, inc. GDPR Use of Microsoft packages and mail merge processes Desirable skills: Working to new supporter acquisition targets Developing supporter journeys Raiser's Edge experience Data selection and segmentation experience The successful candidate must have a knowledge and interest in our campaigns and demonstrate empathy to our aims and values.

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. Our service in Horsforth, Leeds provides person centred support to adults with Autism Spectrum Conditions. We are looking for a warm, caring individual who are committed to providing person centred support and care to people with autism spectrum conditions and additional needs. Your role will include: Providing personal care, practical and emotional support to adults with learning disabilities Maximising service user outcomes by promoting independence and social inclusion Encouraging service users to be involved in decisions regarding their care and lives Collaborate with service users, their families and involved professionals to provide a consistent and coordinated service. Experience in providing care and support to people with autism spectrum conditions and/or learning disabilities is essential. It is desirable that you hold a relevant social care qualification. It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service. This unique and challenging opportunity will provide you with an environment that encourages personal and professional development. After successful completion of the probationary period, you will automatically be enrolled in the NVQ level 3 Health and Social Care Diploma and you will receive on-going training to best meet the needs of the service users. Closing Date: 03 February 2020

Compass Executives are delighted to be working in partnership with a leading charity that supports people with learning disabilities to source an exceptional interim Director of Specialist Services. The post holder will have previous experience of setting up new services and will be responsible for effectively leading operations to deliver high quality client-focussed services that support people with learning disabilities who have complex and challenging support needs as they move into supported living services across the UK. Managing a portfolio of services and working closely with the business development teams to identify key areas of growth for the charity's work delivering the NHS Transforming Care Programme. Experience of managing support for people with learning disabilities who have complex and challenging support needs including those associated with autism and/or mental health needs Experience of risk assessment and management of people with such needs Experience of supporting people with these or similar needs to move from hospital to community settings Management experience in supported living models Familiarity with multi-disciplinary and cross agency working Skilled relationship builder - ensuring key relationships with stakeholders, commissioners and influencers are excellent To find out more or to apply, please contact Abigail Hobden-Bada via the button below.

Advocacy Manager, Talent & Diversity Full time Fixed term contract until end of 2020. London Looking for an advocacy job that's a bit different? We're recruiting for someone to advocate the ABI's work on talent and diversity in the Insurance and Long-Term savings sector. Partnering closely with our members, you'll lead the ABI's award nominated advocacy activity across the industry - co-ordinating and attending events, commissioning research and chairing our Talent and Diversity Network. You'll also head our industry talent programme. Like us, you'll need to be hugely passionate about talent and diversity and keen to drive and effect change in our industry. However, this is not an HR role and you don't need to be a diversity and inclusion specialist - it's about having the core communication and advocacy skills needed to effect change. You can find more on our diversity and inclusion work here. Please note we are open to applications from those who wish to work on a flexible and/or job share basis. Your role: Reporting to the Head of Communications and managing the Advocacy Adviser, your role will include: Collaborating with colleagues on advocacy projects and issues. You'll devise the strategy for these projects and co-ordinate the operational delivery and ensure cross organisation support. Chairing the ABI Talent and Diversity Network, providing industry insight and useful points of member engagement to shape the ABI's work. Produce the regular network newsletter. Managing the ABI Talent and Diversity data collection to showcase member efforts in this area. Owning the Future Leaders Programme, moving forward the programme of activity for 2020. Producing an annual member review and mid-year review. Overseeing the production of the Director General's key member communication. We're looking for: You'll need to have tonnes of initiative and be comfortable driving cross-organisational projects. Strong networking skills are a must, along with the commercial savviness to identify and build influential relationships. As you'll be line managing the Advocacy Adviser and working closely with a range of colleagues and members to deliver projects, we'll be looking for you to demonstrate an effective leadership style. Throughout the interview and assessment process, we will be looking for you to demonstrate the ABI's values; We are Brave; We take Ownership; We are Appreciative; We are Human and We are Curious. For more information about what these mean to us, please visit our website. For applications, the minimum requirements are: Prior stakeholder, communications or marketing campaigns experience. Ability to produce written work of a high quality. Strong networking skills, with the ability to identify key relationships and to build influential relationships with members and stakeholders. Ability to lead, line manage and effectively delegate to a team, as well as lead and take ownership of a broad and varied remit. Excellent project management skills and the ability to co-ordinate and deliver collaborative work. Ability to build strong working relationships and to interact effectively with senior colleagues, providing advice and insight with regards to your area of expertise. Strong oral and written communication skills, especially the ability to clearly articulate arguments supported by convincing evidence. What training and benefits are offered? On your first day you'll be met by our HR team for a full company induction. You'll then have inductions to get you up to speed with anything from Events to how our finances work, plus one to ones with relevant colleagues. Everyone goes on an introduction to insurance course and will receive plenty of on the job training. We host various Staff Learning Events throughout the year and you will be able to attend relevant ABI and industry events. Additional training will be tailored to your own personal needs and aspirations and we have a range of courses as part of our Learning and Development offering. More detail on our company benefits can be found here. Interested? Please apply with your CV and cover letter. The deadline for applications is 12 January 2020. Please note we are open to applications from those who wish to work on a flexible and/or job share basis. This is a fixed term contract until end of 2020. Please note that as part of your application, we may ask questions regarding your background to support our commitment to maintaining diversity and inclusion in our workforce. This includes building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Answering these questions is entirely voluntary and the information you provide will stay confidential, and be stored securely. Access is limited to only relevant and necessary staff members. You can find out how we use your personal information by reading our candidate Privacy Notice and how we use information you may voluntarily disclose regarding your background by reading our Summary of Legitimate Interest. We are proud to be a Disability Confident Committed employer and as such, we: Are partnered with Vercida who provide an accessible website accredited by The Shaw Trust. Our jobs can be viewed on Vercida here . Are committed to making reasonable adjustments to our recruitment process as required for disabled candidates. To discuss in more detail, please contact We will also check this with you should you be invited to interview Offer an interview to disabled candidates who meet the minimum requirements for a role. If you believe this may apply to you, you will be able to indicate this on your application form. Please note that there may be occasions where it is not practicable or appropriate for us to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume, seasonal and high-peak times, we may need to limit the overall numbers of interviews offered to both disabled people and non-disabled people. About us: The ABI is the voice of the UK's world leading insurance and long-term savings industry. A productive, inclusive and thriving sector, we are an industry that provides peace of mind to households and businesses across the UK and powers the growth of local and regional economies by enabling trade, risk taking, investment and innovation. The UK insurance industry is the largest in Europe and the fourth largest in the world. It is an essential part of the UK's economic strength, managing investments of over £1.8 trillion and paying nearly £12bn in taxes to the Government. It employs around 300,000 individuals, of which around a third are employed directly by providers with the remainder in auxiliary services such as broking. If you would like to know more about the ABI and the work we do please visit our website. You can find us on LinkedIn , Twitter , Facebook and Instagram too.

Creative Support is a non-profit organisation which provides high quality person centred social care services for people with learning disabilities, mental health and other needs. Our supported living services in Liverpool provide person-centred support to adults with mental health needs, all who have unique support needs. You will be kind, attentive and responsive to individual needs and preferences. You will have a passion for promoting active involvement whilst offering respect and unconditional positive regard for the individuals you support. You will work creatively to promote community links, confidence and independence in daily living and have an empathetic and solution focused approach. You will demonstrate the ability to work flexibly and autonomously to efficiently manage your shift and responsibilities. Although previous experience is not essential, you will demonstrate the values that are essential for a role of this nature such as warmth, compassion and unconditional positive regard. What we offer… Creative Support offers a wide range of training courses and this will be a perfect opportunity for those who are seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2 - 5. As a senior practitioner, we will support your continuous development by providing accredited courses such as person centred planning, communication approaches and many more. Although previous experience in a similar role is more advantageous, we would like to encourage the people with the right values and passion to apply and work to make a difference. In return we offer a wide range of benefits to ensure job satisfaction. This includes: Guaranteed Contracted Hours QCF Diploma in Health and Social Care Level 2 and higher Free life assurance Pension with company contribution A range of employee discounts Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force. Closing Date: 03 February 2020

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are committed to providing responsive, person centred care that promotes the independence, wellbeing and social inclusion of the people we support. We are now recruiting for a highly organised Administrator to join our Payroll team based in our friendly, busy office in the town center of Stockport, 5 minutes' walk from the train station. This would be a great opportunity for a graduate or entry-level individual who has a passion or interest in working in Payroll for a not-for-profit organisation. You will be responsible for managing the flow of data into the Payroll department, and the organization and quality checking of this data, as an integral part of the timely and accurate processing of our payrolls for over 5,000 employees. So we can ensure that all employees are paid accurately and on time. You will also ensure that all data is stored in an organized and accessible fashion for ease of use. We are looking for an individual who either has experience in an office environment or is looking to start and develop their career in payroll in a busy office environment. You will have a good working knowledge of Microsoft Office including Word, Excel and Access. You will be able a highly organized individual who is able to work to deadlines and provide excellent customer service. Our range of employee benefits includes: Guaranteed Contracted Hours, 37.5 hours per week A bright, modern open plan office environment Free life assurance Pension with company contribution A range of employee discounts

Suffolk Brokerage Ltd (trading as Care Development East) is dedicated to promoting excellence across the social care and health workforce in the East of England. Our services cover attraction, recruitment and retention. We provide impartial advice, support, guidance and information on all aspects of workforce planning and development as well as organising training and conference for social care and health providers across the East of England. We also run the annual Suffolk Care Awards. Suffolk Brokerage Ltd is an independent not for profit company limited by guarantee. This means it has a legal entity but no shareholders with all funding/income directed towards achieving our aims. We are seeking a Chief Executive Officer to ensure the strengths of Suffolk Brokerage (currently trading as Care Development East) and its former sister company Care Careers East are retained and combined. The Chief Executive Officer will also be expected to extend our market reach to provide a one-stop shop for social care and health providers across the East of England on all aspects of attraction, recruitment and workforce retention. You will be the lead of a small team and so flexibility and agile working is essential. Overall responsibilities With the support of the Board, you will: Establish Suffolk Brokerage Ltd as a successful and thriving business Ensure Suffolk Brokerage Ltd works through an inclusive and values driven organisational culture. Develop and monitor the long-term strategy, budget and business plan, recommending/taking remedial action where appropriate. Lead on the operational delivery of agreed priorities. Ensure Board and general meetings run efficiently, comply with the Articles of Association and Companies Act Legislation. Take responsibility for ensuring all statutory, legal, regulatory and financial returns/notices are lodged on time. Lead on engagement and recruitment of social care and health providers across the East of England as users of all company services, building both brand and profile of the organisation. Develop a dynamic portfolio of services that meet the needs of social care and health providers. Be responsible for the organisation's administration and financial management. Ensure the sustainability of the organisation through the identification and development of new funding, income generation opportunities and future business development Recruit and supervise staff Develop and review Company policies and procedures (eg HR, operational, health and safety, risk register, equality and diversity, information security and finance To apply please read the full job description and person specification and send a CV and supporting statement to Chair of the Board, Liz Taylor by email via the button below. If you wish to have an informal chat prior to submitting your application Liz can be contacted on . More information can be found regarding the work that we do on our website.

Are you a warm, highly motivated person with person-centred values who can empower and support people with a learning disability to transform their lives? Are you creative, proactive and willing to go the extra mile to enable people to achieve their aspirations? We are recruiting Relief Support Workers to join an established team of staff supporting people with a learning disability or autism to enjoy an excellent quality of life in a range of supported living and residential services across Bedford. We offer an empowering model of support which enables people to lead fulfilling and valued lives, to participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals. A high level of motivation and personal commitment is required along with demonstrable skills in engaging service users in planning their support. You will also be expected to work professionally alongside Care Managers and health professionals and to communicate positively with families, carers and friends. For this relief role, candidates will need previous care experience supporting people with a learning disability or autism, as well as a 'can-do approach', person-centred values, energy and commitment. You will need good verbal and written communication skills and the ability to develop good quality support plans. You will have a strong work ethic and duty of care and be able to contribute to a positive, team approach. The services are located in Bedford town and neighbouring villages. Closing Date: 04 February 2020

Creative Support is a national not-for-profit organisation which is looking to recruit warm and person centred individuals in your area to provide the highest standards to service users with support needs. With a strong history of over twenty years in helping individuals with a wide range of needs to live independent and fulfilling lives, we ensure that our clients enjoy opportunities for personal development and engaging within their local communities. We are looking to recruit creative, self motivating and resourceful full time individuals with a willingness to go the extra mile to provide personalised support to people with a learning disability at our Urmston service. You will possess excellent communication skills, be resilient, energetic and adaptable in order to meet individual needs of the people we support. Good knowledge of the local community is essential. As a Creative Support employee, you will be entitled to a range of benefits including: Guaranteed Contracted Hours In-depth in house training sessions Free life assurance Pension with company contribution Highly serviced employee advice line A range of employee discounts Previous experience within a care role is not essential for this role and all new employees will undertake full training with our support which includes the Diploma in Health and Social Care level 2 qualification. Closing Date: 04 February 2020

Creative Support is a not-for-profit provider of care and support to people with a wide range of needs including learning disabilities, mental health needs, autism spectrum conditions and older people. We are recruiting Support Workers for our community and supported living services in Corby, Kettering, Wellingborough and the surrounding areas. We are looking for calm, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to service users in all aspects of everyday life and support them to enjoy a wide range of activities in the community. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. What we offer… Creative Support offers a wide range of training courses and this will be a perfect opportunity for those who are seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2 - 5. As a senior practitioner, we will support your continuous development by providing accredited courses such as person centred planning, communication approaches and many more. Although previous experience in a similar role is advantageous, we would like to encourage the people with the right values and passion to apply and work to make a difference. In return we offer a wide range of benefits to ensure job satisfaction. This includes: Flexible Hours QCF Diploma in Health and Social Care Level 2 and higher Free life assurance Pension with company contribution A range of employee discounts Closing Date: 03 February 2020

Creative Support is a thriving and progressive national third sector social care organisation, with a passion for delivering high quality and meaningful services to the people we support. We are looking to recruit warm, flexible and motivated individuals to provide person centred support to people living at a bespoke development in Warwick. This is a fresh approach to supporting people in their own tenancies - this innovatively designed Housing with Care and Support service delivers a modern, comfortable and safe environment for people to thrive within. Some of the people we support may have additional complex physical or other health and social needs. You will be supporting the tenants to maximise their sense of wellbeing and independence through tailored, ongoing care and support. You will work to make a positive difference in the tenants' lives and promote their independence at every step, whilst enabling them to enjoy a fulfilling and valued life. You will enjoy inspiring the people we support to enjoy opportunities for personal development and engagement within their local communities. Previous care experience is essential for our relief roles. Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Creative Support is a high quality provider of person centred service to people with learning disabilities, mental health needs, autism spectrum conditions, and older people. We are recruiting for our service in Dawley, Telford. We are looking for warm, positive and dedicated individuals to provide person centred support to people with learning disabilities and complex needs. Your role will include: Providing practical, emotional and behavioural support to service users Maximising service users outcomes by developing daily living skills and promoting independent living Ensuring service users are able to enjoy valued, fulfilling lifestyles and social inclusion Experience is essential for this role. You will have a warm, caring nature, and a commitment to making a positive difference in people's lives.

Here at Creative Support, we have a continuing mission to provide individually focused and respectful support to enable our service users to live fulfilling and independent lives. We are looking for caring, reliable and flexible individuals to join our team providing person centred service at our Extra Care Schemes in Ambleside, Kendal and Windermere. The services are a purpose built scheme which offers independent living opportunities for older people in a friendly, inclusive and safe environment. For our services we want our service users to lead active and positive lives, to achieve this we need individuals to help us to deliver personalised extra care services. You will provide person-centred care and support to older people to enable them to live independent lives. You will engage with service users and build trusting therapeutic relationships. Good communication skills are key to this role, as is the ability to provide respectful personal care to meet the clients needs. Previous experience within a similar care setting is essential.

Chelsea and Westminster Hospital NHS Foundation Trust is the top ranked healthcare trust in London and currently the top performing hospital trust in the UK. Chief Executive, Lesley Watts was named as the Health Service Journal's Chief Executive of the Year 2018 and the Trust has been shortlisted as 'Best Acute Trust' in this year's awards. Across two hospital sites and numerous clinics we provide care to a community of over one million people. The Trust is one of the largest A&E providers in the UK, treating over 325,000 patients each year. We are one of the largest maternity providers in the country, delivering over 10,000 babies per annum. In addition to these core services we also house many specialisms including a world-renowned Burns Service providing care support for London and the South East and a world-renowned HIV and sexual health programme which has been at the forefront of the global fight against HIV/AIDS for over 30 years. CW+ is the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. Our generous supporters and partners enable us to: Build and enhance clinical facilities to create an outstanding healing environment for patients and staff Deliver a unique art and design programme to transform the experience and wellbeing of our patients Invest in health innovation to deliver exceptional patient care We have recently completed a £12.5 million fundraising campaign ahead of schedule to fund a complete redevelopment of critical care services at Chelsea and Westminster Hospital. Through this campaign, we have established a network of high profile, high net worth donors who are committed to supporting us on future projects both personally and through their networks. The Role We are looking for an experienced database professional to oversee all aspects of database administration, to support (primarily) the fundraising team and help us maximise donor support and stewardship, whilst working with the regulations of GDPR. Main responsibilities include: Maintaining records to ensure they are accurate and consistent Capturing and analysing key donor networks, undertaking online and journalistic research to identify potential supporters Producing bespoke reports to the fundraising team on fundraising metrics Providing supporting materials for events, meetings and other projects as required Identifying new prospects for appeals and core programmes of CW+ Supporting the fundraising team to identify how best to engage prospects and track the progress of each relationship using Harlequin database Reviewing, developing and improving current processes and systems to ensure optimum use of the database Importing and exporting supporter data to and from the database Processing donations and generating thank you letters Running regular data checks and cleans to maintain healthy data Making structural changes to the database Person Specification The successful candidate will have the following skills and experience: Educated to university degree level or equivalent A proven track record of collecting data from various sources, analysing findings and presenting them clearly Excellent attention to detail Experience in using databases at an advanced level (complex query and report writing, task management) Experience of working with teams and departments to maximise results Able to work on their own as needed/self-sufficient Fully proficient in MS Word and Excel Good working knowledge of GDPR Experience of using Harlequin database systems Experience of working in a fundraising/medical or arts environment High level of IT literacy Key Terms and Benefits Hours: 35 per week (normally 9.00am to 5.00pm Monday to Friday. Some out of hours working expected with time off in lieu) Pension: employer contribution of 8% Holiday entitlement: 25 days leave per annum, plus statutory holidays Probationary period: 6 months

Are you a warm, highly motivated person with person-centred values who can empower and support people with a learning disability to transform their lives? Are you creative, proactive and willing to go the extra mile to enable people to achieve their aspirations? We are recruiting Support Workers to join an established team of staff supporting people with a learning disability or autism to enjoy an excellent quality of life in a range of supported living and residential services across Bedford. We offer an empowering model of support which enables people to lead fulfilling and valued lives, to participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals. This rewarding role will require flexibility across the week and your working time will involve working shifts which include evenings, weekends and bank holidays. A high level of motivation and personal commitment is required along with demonstrable skills in engaging service users in planning their support. You will also be expected to work professionally alongside Care Managers and health professionals and to communicate positively with families, carers and friends. Although we value relevant experience of supporting people with a learning disability or autism you do not need to have prior experience if you can demonstrate a 'can-do approach', person-centred values, energy and commitment. You will need good verbal and written communication skills and the ability to develop good quality support plans. You will have a strong work ethic and duty of care and be able to contribute to a positive, team approach. If you do not already have a relevant vocational qualification in health or social care we will support you to complete the Care Certificate and an accredited Health & Social Care Diploma. In return we will offer you good conditions of service, supportive management and prospects for future career progression. Applications from graduates in any discipline are welcomed. You must enjoy good health and be able to carry out all expected care and daily living tasks. The services are located in Bedford town and neighbouring villages. Closing Date: 04 February 2020

Just for Kids Law is a dynamic charity working with and for children and young people to hold those with power to account and fight for wider reform. We do this by providing legal representation and advice, direct advocacy and support, and through strategic litigation, campaigning and equipping others to work for children's rights. We are looking for an energetic self-starting Communications Officer to play a pivotal role in the organisation. You will work to establish, maintain and develop the effective planning and delivery of the organisation's media (including social media) and external profile, website, internal communications and campaigning activity. This will involve working closely with the CEO to maintain our websites, social media channels, news media profile and other communication activities. We are ambitious about what we want to achieve and the communications targets we want to meet. Just for Kids Law has a strong reputation for punching well above its weight and is looking for an ambitious individual who wants to make their mark and gain wide ranging experience in a busy organisation that wants to maintain and further raise its profile. The Communications Officer will work closely with the Senior Management Team as well as being well connected to the whole staff team. We are a friendly and supportive organisation providing a unique opportunity for somebody to make a real impact. Just for Kids Law believes in the value of a diverse workforce and encourages applications from people from all ethnic, cultural, religious and social backgrounds: in particular, people from BAME, LGBTQI+, etc. We strive to create a diverse working environment where anyone, regardless of background, can thrive. Interviews will take place on Monday, 3 rd February 2020. Employment information Job title: Communications Officer Contract term: Permanent Location: Central London (currently Islington) Hours: 35 hours (full time) Salary range: £28,000 to £32,000 Pension: 5% per matching following probation. 4% matching during probation Leave: A full time member of staff has 30 days annual leave which includes three days to be taken at Christmas in addition to bank holidays (usually 8) Probation period: 6 months Salary Payment method: Payment is made by electronic transfer on or shortly before the 28th of each calendar month covering payment for that same calendar month. These details are provided for information only and do not form part of an employment contract or job offer. To apply for this position please complete attached application form and email it via the button below.

Are you a hands-on, strategic and engaging leader with expert knowledge of issues relating to money management and personal finance gained from significant experience working in the financial capability sector? If so, we want to work with you. Reporting to the CEO, you will have strategic and operational responsibility for The Money Charity's work with adults in a range of community and workplace settings, developing and delivering a portfolio of programmes, products and initiatives that impact on financial capability for this group, including financial educational workshops and producing our Money Manual. Additionally, the post holder be a member of the Senior Management Team, working collaboratively with the CEO, trustees and other senior leaders to develop and implement The Money Charity's mission, vision and values, as well as leading on consultancy work across the organisation. To succeed in this role, you will need strong leadership and programme management skills, commercial acumen and experience of managing a budget, along with a flexible, organised approach to your work. This is an exciting, varied role which provides a unique opportunity to impact on the financial wellbeing of individuals. Please note a satisfactory Enhanced Disclosure and Barring Service Check is required for this post. About us For over 25 years, the Money Charity has been the UK's financial capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing. We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives. We aim to change the culture around financial wellbeing by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes. We're a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. As well as competitive salary, we provide 25 days annual leave, plus 8 Bank and Public holidays and any closure days that may or may not take place between Christmas and the New Year; a flexible annual leave scheme; 10% pension contribution; a healthcare cash plan and enhanced maternity, paternity and adoption pay. Out-of-pocket expenses will be reimbursed when incurred in accordance with our expenses policy. For more information please visit our website. How to apply To apply, please email your CV and a supporting statement of no more than two sides of A4 via the button below with "Head of Workplace & Community Programmes" in the subject line. When writing your supporting statement, you should focus on providing evidence and specific examples that demonstrate how you meet the person specification and your suitability for the role. We value transferable skills and encourage applicants who do not have direct experience to provide examples from other areas that meet the requirements. Please ensure that you provide a phone number and email address so that we can contact you easily, and in confidence. Closing date: 10.00 on Friday 31 January 2020. Interviews: Week commencing 3 February 2020, exact dates and times to be arranged. Unfortunately, we are unable to respond individually to applications so if you have not heard from us by the advertised shortlisting and/or interview date(s), this means your application has not been shortlisted on this occasion. Feedback will be given upon request to candidates who attend interview. Please note we do not accept agencies or recruitment sites.

Do you have the commitment and positive values to make a difference to the lives of people living in an extra care service in Ribbleton, Preston? Creative Support is a non-profit organisation which provides high quality person centred social care services for people with extra care, learning disabilities, mental health and other needs. Our Extra care service in Preston provides person-centred support to older people who have dementia, physical/mobility needs and may have further complex needs. We are looking for calm, resourceful and energetic individuals who are well motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to tenants within the scheme. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team. This will provide you with a great experience to enable you to develop skills which can underpin a successful career in adult social care. You must be willing to actively embrace all aspects of the role including support with personal care, health related and domestic tasks as well as possible community access. Prior experience in this field of work is essential. Closing Date: 04 February 2020

Clinical Psychologist - Child and Adolescent Mental Health Fixed Term Contract - 18 Months Grade and Salary: £42,408 - NHS Band 7 Equivalent Hours of Work: Full-time - 37.5 Line Management reports: Mental Health Support Team members Accountable to: Clinical Team Lead Based at: Mind in Brent, Wandsworth and Westminster Head Office, Pimlico Interview Date: 31st January 2020 This is an exciting opportunity for a Clinical Psychologist with a background in child and adolescent mental health to work within a multi-disciplinary Mental Health Support Team (MHST) to increase and improve emotional and mental health provision within educational settings for 5-18 year olds in the Central London CCG area. You will be pioneering early intervention work within a Trailblazer site, which has emerged out of the government's December 2017 plans: Transforming Children and Young People's Mental Health Provision: A Green Paper. You will have an active caseload of children and adolescents with mild - moderate emotional and mental health difficulties and will use a range of evidence-based models, employing the principles underpinning the national CYP-IAPT programme (Children and Young People's Improving Access to Psychological Therapies). Early interventions will be delivered in a range of educational settings (primary, secondary, special, alternative provision and sixth form college) across the Westminster City Council - Central London CCG area. The MHST in which you will be working consists of the Project Manager, Clinical Team Lead, Family Therapist, Art Therapist, 8 Education Mental Health Practitioners, 2 Wellbeing Facilitators and 1 Family Support Worker. You will be responsible for managing and providing clinical supervision to other team members. These team members include the Education Mental Health Practitioners, who will be undertaking their placements within the team, as they are being trained to deliver group and individual low intensity CBT interventions to children and young people. You will receive training in supervision, provided by King's College London (KCL), to support this area of your work. You will also work closely with families, as well as colleagues and partners in the Local Authority, CAMHS, educational settings where interventions are being delivered and other relevant mental health providers. Main Responsibilities Assess and develop evidence-based treatment plans to meet the mild - moderate needs of CYP with a range of emotional and mental health difficulties Deliver evidence-based early interventions for CYP aged 5-18 with mild - moderate emotional and mental health difficulties Routinely measure clinical outcomes, in line with the CYP-IAPT programme Provide clinical supervision and management, including support through observations and modelling, to 3 - 4 team members (NHS Band 4 - 5 equivalent), some of whom are undertaking Recruit to Train placements in CBT evidence-based practice Attend clinical supervision Attend and complete supervision training programme provided by KCL Ensure outcome measures (e.g. CGAS, SDQ, RCADS, PHQ-9, GAD-7, CORE-10, CORS) are routinely embedded in your clinical work and that of those you line-manage Keep up-to-date with and utilise relevant theory and research to support evidence-based practice Maintain comprehensive clinical and consultation record Report clinical outcomes and service access data into the digital patient record system, ensure data is flowed into NHS Digital's Mental Health Services Data Set (MHSDS) and provide quality assurance for the data submitted by team members that you line-manage Undertake risk assessment and risk management for CYP Supervise and support safeguarding cases held by team members that you line-manage, in line with relevant organisational safeguarding policies and procedures Support the screening process for CYP referred to the MHST and appropriate referral of cases both within the team and externally, as required Promote the mental and emotional health of children and young people in educational settings, through clinical interventions in the care pathway Monitor and track progress against access targets for your caseload and that of the team members you line-manage and develop plans to reach access targets Ensure adherence to organisational policies and procedures and that interventions are developed and delivered in accordance with NICE guidelines and clinical standards Coordinate and communicate service delivery with relevant stakeholders Undertake continued clinical professional development PERSON SPECIFICATION E = Essential D = Desirable Qualifications Hold a current HCPC registration as a Clinical Psychologist - E Post-graduate doctoral degree in clinical psychology - E Experience Experience in managing a clinical multi-disciplinary mental health team and providing clinical supervision and case management - E Demonstrate substantive direct clinical experience (autonomously providing assessment, developing treatment plans and delivering a range of therapeutic interventions) with children and young people aged 5-18 with mental health difficulties - E Experience of routine clinical outcome monitoring - E Experience of managing clinical risk assessment - E Substantive experience providing clinical supervision to other mental health clinicians - E Experience engaging a range of stakeholders (young people, families, mental health providers, schools, Local Authority staff etc.) - E Experience of using Microsoft Office package - E Experience using Iaptus CYP data management system and reporting into NHS - D Experience working in a multi-disciplinary mental health team - D Experience working in educational settings - D Experience supervising safeguarding cases - D Knowledge Familiarity with a range of evidence-based practice, including CBT and Systemic, both within clinical training and delivering interventions - E Knowledge of systemic, cognitive and psychodynamic theories and when each is appropriate - E Highly developed knowledge of child and adult safeguarding - E Understanding of child development and psychosocial influences - D Skills/aptitude Excellent leadership, problem-solving and communication skills - E Organisational skills and excellent time management - E Alignment to BWW Mind's values - E Post is subject to an enhanced DBS check

Refugee Support Admin Volunteer Location: Stockton, County Durham, TS17 6PT Commitment: 9 months min, looking for minimum 1 day per week (4-6 hours) About the role As a Refugee Support Admin volunteer, you would be helping the Refugee Support Team as they support refugees and asylum-seekers to adjust to life in a new country and access vital services. There may be administrative duties needed to support casework, (such as telephone calls letter writing or referring) as guided by the case/ project workers. Business critical back office support, enables us to monitor and evaluate our work to ensure we are needs led and user focused. About the Team We use kindness to help those in crisis. Every year thousands of refugees, asylum seekers and migrants arrive in the UK with little support, money, or opportunities. Sometimes these people don't even have the means to find and contact their loved ones back home. It's our job to do what we can to help. We're a diverse, busy team dotted all over the country who share the common goal of doing what we can to make refugee lives that little bit brighter. From providing emotional support to reuniting families, we're committed to helping as many people as we can in as many ways as we can. Seeing the look on someone's face when they are put back in contact with a partner, parent, or child, that they thought they'd never see again is simply priceless. About the person You need to have good interpersonal, diplomacy, communication and teamwork skills although full training will be given for any technical requirements. Also, someone who is: A good communicator and empathetic about the situation and needs of refugees. Understanding of GDPR regulations or willingness to learn. Able to keep the service user at the heart of what you do, supporting the Red Cross to understand service user needs and the difference our role makes. Knowledgeable about database systems. Able to speak good English; plus, knowledge of a foreign language would be useful (particularly one used in the current local refugee population). Willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society's Equal Opportunities Policy. Able to commit time and assist us (predominantly) between 9 -5, Monday to Friday. Tasks included in this Role: Assisting the Refugee Support project coordinator with setting up activities Creating information packs or collating resources for the department and service users Helping with record keeping and other administrative tasks Filing, taking phone calls, mailshots, data entry, research, volunteer rotas, minutes at meeting, arrangement of interpreters. What We Offer Access to relevant in-house training and development opportunities, including British Red Cross intranet site, e-learning facility and 'Fuse' (our online platform where you can access a range of engaging bite sized pieces of learning to support your personal development). A full induction, support and supervision throughout your volunteering period Valuable exposure to the work of the Red Cross in the UK and around the world Reimbursement of reasonable out-of-pocket expenses when on duty Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation Young People and This Role We value the energy and enthusiasm that young people bring to this role. To volunteer for this role, you must be aged 16+. However (subject to a risk assessment, safeguarding requirements and parental consent) those aged 15+ can be involved in a variety of activities such as promoting the service, supporting service volunteers and undertaking training. Connecting human kindness with human crisis

Recruitment and Selection Volunteer Location: Coventry Commitment: 2 hours per week or more. Hours can be flexible to suit you. (Week days, Evenings or weekends) About the role This is an exciting time to join the British Red Cross as a Recruitment and Selection volunteer. Your role will be to assist the Recruitment and Selection Coordinator to welcome volunteers into our organisation by providing a quality recruitment and induction support service for our volunteers. This role will help to ensure that the new volunteer's experience is a positive one, which increases the chance of retention and gives the person a fulfilling volunteering journey. This role is primarily to interview applicants and assess their suitability for the role. It can also include: Supporting new volunteers to access initial training Talking to potential volunteers about volunteering at promotional events such as recruitment fairs, universities etc. About the person You need to be an experienced interviewer with good interpersonal, diplomacy, communication and teamwork skills. You will keep the beneficiary at the heart of what we do, working to understand their needs and the difference we make. You will want to learn about our fundamental principles and how to apply these when recruiting volunteers, ensuring that we are impartial and inclusive. You will be able to give constructive feedback to potential volunteers who are not suitable and signpost them to other opportunities where appropriate. You will be IT literate. What We Offer: The chance to work with a variety of different people from different walks of life and make a real difference to their lives. Comprehensive free training so you can represent the Red Cross with confidence. Being part of a dedicated and friendly team who are passionate about humanitarian issues and values. Reimbursement of reasonable expenses. Management support in your role. Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation, and one of our 17 million volunteers across the world. Learning/Development We will ask you to attend our 2-day foundation training programme and to complete an on-line learning module. We will also spend time with you to familiarise you with our processes and our way of working. About the team The role of the Recruitment and Selection Volunteer sits within the Volunteer Operations Department. We enable the organisation to support people crisis by recruiting the right volunteers and ensuring they receive a quality recruitment and induction experience. At the British Red Cross we care about our people. We understand that our workforce is central to both helping people in crisis, and maintaining our image as one of the most trusted charities in the UK. Here's a little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. We support a huge range of people and we recruit for a diverse workforce - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis. For further information, please email, or call Connecting human kindness with human crisis

Emergency Response Volunteer Location: Kent Fire & Rescue Service - Thanet Commitment: Two 12 hour shifts per calendar month About the role As an Emergency Response volunteer, you may be providing much needed practical and emotional support to individuals, as part of a team, in support of category 1 and 2 responders and other agencies following an emergency or major incident. In addition, you could provide "behind the scenes" support to the response. About the team Sometimes a little help can go a long way. The Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making the lives of vulnerable people that little bit better. We're a small team dotted all over the country that share the same goal - to help those that need it most. From picking up groceries to helping out around the house, we're there to make a difference. There's nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis. About the person We keep the service users at the heart of all we do working to understand their needs and the difference we make. As well as good interpersonal, diplomacy, communication and teamwork skills, we are looking for people who have, or are willing to undertake further training, particularly any technical requirements. Willing to respond if on call, including unsocial hours. Able to support others in a calm, logical and responsible manner, with listening and empathetic skills, even when under pressure. Able to follow processes that relate to the role. Committed and available to undertake training and attend exercises which are appropriate to the role. Willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society's Equal Opportunities Policy. This role requires a DBS/PVG check to the appropriate level. Volunteer Benefits Include: The chance to work with a variety of different people from different walks of life and make a real difference to their lives. The opportunity to work with a range of external agencies. Comprehensive training so you can represent the Red Cross with confidence. Appropriate safety/protective work wear as required for your role. A great opportunity to develop your existing skills and to gain new ones. The company of a warm and friendly team of like-minded people. Reimbursement of out-of-pocket expenses when on duty. Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation. Tasks Included in this Role: Offering practical and emotional support to those affected by significant events or disaster. This may include; providing basic provisions and facilities, shelter, signposting to other organisations or assisting with seeking temporary accommodation. You may be providing emotional support to people who have been evacuated to a rest centre due to a flood in their home. Working alongside other voluntary organisations and local authority/statutory service partners. Administration and maintenance of appropriate records. Carrying out tasks as agreed with the team leader and as per skills and training. Attending briefings and debriefings given by the team leader or responding agency. Young People and this role We value the skills, energy and enthusiasm that young people bring to the Red Cross. To volunteer for this role you must be aged 18+. However (subject to a risk assessment, safeguarding requirements and parental consent) those aged 15-17 can be involved in a variety of activities such as promoting the service, supporting service volunteers and undertaking training. Additional Information If you have a full UK driving licence, you may be asked to drive a BRC vehicle. You may be required to wear personal protective equipment in accordance with local arrangements. Here's a little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. Connecting human crisis with human kindness Our Promise We value the skills and experience that people bring to the organisation. We will work with you to look at your knowledge and skills and help make an assessment about which elements of the learning for your role you will need to complete with us and recognise where you may already know all that you need to confidently and safely carry out your duties. We want to try and make sure that you get all the training you need, no more and no less. Connecting human kindness with human crisis

DIGITAL & MARKETING OFFICER Recruiter : British Psychotherapy Foundation Hours: Part-time/flexible, up to 24 hours a week Location : Kilburn, London Salary: Circa £28,500 pro-rata Closing date : Friday 24 th January 2020 at 10.30 am Interview Date: 30 th January 2020 Industry: Charity; Psychotherapy; Healthcare; Training; Professional membership body; Contract: Permanent --------------------------------------------------------- An exciting opportunity to join the operational team at the heart of one of the UK's leading professional training bodies in the fascinating field of psychotherapy. About us The British Psychotherapy Foundation ( bpf ) is one of the largest psychotherapy membership and training organisations in Europe, with 600 members and trainees. We are also a UK registered charity. We train therapists through high-quality, intensive clinical training programmes; we provide a dynamic professional home for our members; and we promote increased public awareness and access to the therapies we teach. About the role This post is responsible for providing a professional web, marketing and communications service to promote the charity, its aims and its range of courses, events and other activities. Your wide brief will include managing and developing our website; writing and producing regular newsletters and electronic communications to our members; creative use and management of various social media tools and platforms; , developing various forms of marketing collateral and promotional aids; handling contact with the media, running membership recruitment campaigns; managing various suppliers; and handling occasional market research. You will also advise and assist staff colleagues and various member committees on how to use suitable marketing techniques to support various initiatives and new commercial ventures. About you You will be an experienced marketing/communications practitioner with excellent web and social media skills and at least 3 years in a varied and results-centred environment. Ideally you will be a graduate with a marketing or other relevant qualification. Essential skills/experience include: a strategic cum creative mind-set; experience in devising and creating cross-media campaigns; excellent copy-writing skills for online and print; design of artwork and publications using computer software like Adobe Creative Cloud (particularly Photoshop, Illustrator and InDesign); high level of literacy will all key Microsoft packages; , experience of Drupal or similar CMS to create/update website pages; good knowledge of CRM packages (ideally, CiviCRM); and confidence to build effective relationships with members and other stakeholders. Benefits Competitive salary level Pension Substantial annual leave entitlement, plus bank holiday Flexible working possible, if needed Access to travel loan facility Friendly colleagues and pleasant office environment, close to Tube Interested? Firstly, have a read through the attached Job Description & Person Specification. Also visit our website: ; Then, please send a copy of your CV and a short covering letter explaining why the role is of interest to you and why you are the perfect candidate! Please email to the director of Finance, Bella Hailemariam, at . Deadline for applications: 10.30 am on Friday 24 th January 2020 Interview date : Thursday, 30 th of January 2020 Applications are considered in a rolling basis and we reserve the right to make an appointment before the closing date, so early applications are encouraged.

Are you a warm, highly motivated person with person-centred values who can empower and support people with a learning disability to transform their lives? Are you creative, proactive and willing to go the extra mile to enable people to achieve their aspirations? We are recruiting Support Workers to join a newly established team of staff supporting people with a learning disability to enjoy an excellent quality of life in a range of supported living and residential services in Oakley, Bedford. We offer an empowering model of support which enables people to lead fulfilling and valued lives, to participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals. This rewarding role will require flexibility across the week and your working time will involve working shifts which include evenings, weekends and bank holidays. A high level of motivation and personal commitment is required along with demonstrable skills in engaging service users in planning their support. You will also be expected to work professionally alongside Care Managers and health professionals and to communicate positively with families, carers and friends. Although we value relevant experience of supporting people with a learning disability or autism you do not need to have prior experience if you can demonstrate a 'can-do approach', person-centred values, energy and commitment. You will need good verbal and written communication skills and the ability to develop good quality support plans. You will have a strong work ethic and duty of care and be able to contribute to a positive, team approach. If you do not already have a relevant vocational qualification in health or social care we will support you to complete the Care Certificate and an accredited Health & Social Care Diploma. In return we will offer you good conditions of service, supportive management and prospects for future career progression. Applications from graduates in any discipline are welcomed. You must enjoy good health and be able to carry out all expected care and daily living tasks. The services are located in Bedford town and neighbouring villages. Closing Date: 05 February 2020

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are committed to providing responsive, person centred care that promotes the independence, wellbeing and social inclusion of the people we support. We are now recruiting for a highly organised Administrator to join our Payroll team based in our friendly, busy office in the town center of Stockport, 5 minutes' walk from the train station. This would be a great opportunity for a graduate or entry-level individual who has a passion or interest in working in Payroll for a not-for-profit organisation. You will be responsible for managing the flow of data into the Payroll department, and the organization and quality checking of this data, as an integral part of the timely and accurate processing of our payrolls for over 5,000 employees. So we can ensure that all employees are paid accurately and on time. You will also ensure that all data is stored in an organized and accessible fashion for ease of use. We are looking for an individual who either has experience in an office environment or is looking to start and develop their career in payroll in a busy office environment. You will have a good working knowledge of Microsoft Office including Word, Excel and Access. You will be able a highly organized individual who is able to work to deadlines and provide excellent customer service. Our range of employee benefits includes: Guaranteed Contracted Hours, 37.5 hours per week A bright, modern open plan office environment Free life assurance Pension with company contribution A range of employee discounts

Support at Home Volunteer Location: Dorset Commitment: 3 Hours per week between Monday - Friday About the role The aim of the Support at Home service is to place the person at the centre of what we do and help them get through a crisis by offering positive encouragement, practical help and emotional support, for a few days or for longer, depending on their needs. About the Team Sometimes a little help can go a long way. The Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making the lives of vulnerable people that little bit better. We're a small team dotted all over the country that share the same goal - to help those that need it most. From picking up groceries to helping out around the house, we're there to make a difference. There's nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis. About the person We keep the beneficiary at the heart of what we do, working to understand their needs and the difference we make. You need to have good interpersonal, diplomacy, communication and teamwork skills and full training can be given for any necessary technical requirements. Also: Sensitivity when working with people vulnerable to crisis and an interest in their well-being An ability to provide patient, positive encouragement with the aim of helping people to help themselves An understanding of the differing physical needs of service users Ability to work independently and as an effective member of a team Willingness to attend volunteer induction and appropriate training for the role This role requires a DBS/PVG check to the appropriate level Uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhering to the Society's Equal Opportunities Policy Tasks Included in this Role: Visiting the service user on their arrival home from hospital. Keeping someone company for a few hours at a time. Helping with practical tasks like shopping, collecting prescriptions and light meal preparation. Sitting with the service user and relieving the relative or carer of continuous care. Keeping paper records of contact and activities undertaken with the service user. What We Offer: The chance to work with a variety of different people from different walks of life and make a real difference to their lives. Recognition of the skills and experience you bring to the organisation with additional training given as required, so you can represent the Red Cross with confidence. A great opportunity to develop your existing skills and to gain new ones. The company of a warm and friendly team of like-minded people. Reimbursement of reasonable out-of-pocket expenses when on duty. Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation. Additional Information You may be required to undertake additional learning modules dependant on contract requirements or the scope of the project. Here's a little bit more about us... The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. Our goal is to connect human kindness with human crisis. We're part of the global Red Cross and Red Crescent Movement, and we believe in the power of kindness. Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started. Young People and This Role We value the energy and enthusiasm that young people bring to this role. Anyone can volunteer with the Red Cross from the age of 15. An individual risk assessment, parental consent and safeguarding considerations will be required from those aged 15 - 17. Volunteers will need to be at least 18 to visit service users on their own but those aged 15 - 17 can be involved in a variety of activities such as promoting the service, supporting service volunteers, providing administrative support and undertaking training, if appropriate. Our Promise We value the skills and experience that people bring to the organisation. We will work with you to look at your knowledge and skills and help make an assessment about which elements of the learning for your role you will need to complete with us and recognise where you may already know all that you need to confidently and safely carry out your duties. We want to try and make sure that you get all the training you need, no more and no less. Connecting human kindness with human crisis.

Tenancy Support Officer- Doncaster Job type - Full time/ permanent Salary - £19,762 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location - Doncaster Number of roles x3 We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward. Who we are looking for? We are searching for a Tenancy Support Officer to work with service users to ensure they receive the best service from Nacro and ensure this is co-ordinated with the broader supporting environment (eg. Family, carers, other professionals/services) To provide day to day operational management to Project Workers and provide expertise and guidance, developing their capability and improving the quality of service. Duties and responsibilities include but are not limited to: Engage with referral agencies to generate referrals for the service To undertake all appropriate assessments for all potential and actual residents and to review and update these as required. To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy. Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets. Ensure that void time is minimised by taking a pro-active approach to ensure properties are let/re-let As soon as possible in line with targets. We are really looking for someone who has previously worked within a housing or support environment, looking to make a difference with our service users and ready to take on their next challenge. A DBS check will be required for this role. A full driving licence and own vehicle is needed to be successful in this role. For a full job description please click here . For a full person specification please click here For details of Nacro's excellent benefits please click here. Please apply online via the button below.