Customer Service Manager C30k Better Placed are delighted to be partnering with a well known, well established, luxury retailer based just outside of Leeds. They're looking for Client Communications Manager to create, implement and manage the businesses inbound and outbound strategy & function to deliver exceptional client service! You will lead the inbound and outbound call centre teams to ensure that they successfully hit their targets and take ownership and manage the client communications area of the CMS to ensure all templates are being sent correctly, on brand and on time. As the Client Communications Manager you will have exceptional attention to detail, a positive attitude and the ability to multi-task in a fast-paced environment is essential. You will be an established mentor and leader, have the ability to "roll up your sleeves" and lead by example showcasing your incredible analytical and technical skills to manage the back-end of the communications process. Skills / Experience Required: Excellent communication skills Ability to lead, manage, coach and inspire teams Previous Experience as a call centre manager Customer-facing (inbound and outbound) client services experience Ability to analyse data and make solid recommendations from it Ability to plan, prioritise and manage conflicting priorities Experience using Excel and Word Excellent accuracy and attention to detail
Apr 22, 2021
Full time
Customer Service Manager C30k Better Placed are delighted to be partnering with a well known, well established, luxury retailer based just outside of Leeds. They're looking for Client Communications Manager to create, implement and manage the businesses inbound and outbound strategy & function to deliver exceptional client service! You will lead the inbound and outbound call centre teams to ensure that they successfully hit their targets and take ownership and manage the client communications area of the CMS to ensure all templates are being sent correctly, on brand and on time. As the Client Communications Manager you will have exceptional attention to detail, a positive attitude and the ability to multi-task in a fast-paced environment is essential. You will be an established mentor and leader, have the ability to "roll up your sleeves" and lead by example showcasing your incredible analytical and technical skills to manage the back-end of the communications process. Skills / Experience Required: Excellent communication skills Ability to lead, manage, coach and inspire teams Previous Experience as a call centre manager Customer-facing (inbound and outbound) client services experience Ability to analyse data and make solid recommendations from it Ability to plan, prioritise and manage conflicting priorities Experience using Excel and Word Excellent accuracy and attention to detail
Are you passionate about price and want to play a key role in driving a world-class value strategy? Do you have a pricing and analytical background and want the opportunity to shape and optimise price and promotional investments? Do you have experience using customer and pricing data to support the definition and delivery of a customer value strategy? Do you want to add value and see the fruits of your labour realised? You will play a key role in driving Asda's price leadership, ensuring that we optimise our investment into areas that drive the best return, by delivering market leading value for our customers. You will be accountable for leading a growing and dynamic team to lead, shape and drive the delivery of our value strategy and proposition. You will partner with the business to define and deliver our value strategy, principles and targets, and support the wider team in development of analytical capability and tools to support effective delivery. Your Role As Senior Pricing Manager, you will support in the definition and delivery of our customer-centric value strategy, aligned to our corporate and commercial strategy and financial plan. You will work collaboratively with the business to drive recommendation of price investments across Food, General Merchandise and George Clothing to drive business performance and strengthen our customer perception and trust. You will; Use customer data and insight to inform and prioritise our strategic recommendation to ensure we drive customer lead decisions Lead the definition of our value proposition, and embed within our strategic principles, proposition and financial plan. Effectively manage the accuracy of price marketing communications, reducing the number of the customer complaints, driving improved price perception Work collaboratively, and positively influence across Customer, Commercial, Retail, Finance and Technology, in driving the deliverables and outcomes of the plan Embed process of effective planning reviews with commercial VP's and SD's to drive the strategic direction and delivery of price and value. Leverage data, reporting, and analysis to continue to improve our approach & frameworks for influencing decision-making Drive a culture of innovation and decision-making within the team that is focussed on improving the efficiency & effectiveness of work and outputs, leveraging data and technology to identify opportunities and solves customer challenges. About You You will have related experience as a Head of Pricing, Analytical Lead, Pricing and Analytical Manager or similar leadership role, ideally focused on pricing within Retail or FMCG. You must be a strong influencer and collaborator, with experience delivering cross-functional projects across Commercial, Finance, Insight, Data and Strategy. Background developing and working with complex datasets and delivering analytical projects and capability in a large-scale business environment Passionate leader with strong interpersonal skills and commitment to develop and lead an engaged team of colleagues. If flexible working is important to you, then look no further! At Asda, we are proud of our culture and our commitment to flexible working. This role is based at Asda House, Leeds with the flexibility to work from home 2-3 days per week You will also get an excellent benefits package including;- £5,700 company car or car allowance plus discretionary company bonus Company pension 1.5 times colleagues contribution (Max 15%) 10% colleague discount, free parking and many additional rewards. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Apr 22, 2021
Full time
Are you passionate about price and want to play a key role in driving a world-class value strategy? Do you have a pricing and analytical background and want the opportunity to shape and optimise price and promotional investments? Do you have experience using customer and pricing data to support the definition and delivery of a customer value strategy? Do you want to add value and see the fruits of your labour realised? You will play a key role in driving Asda's price leadership, ensuring that we optimise our investment into areas that drive the best return, by delivering market leading value for our customers. You will be accountable for leading a growing and dynamic team to lead, shape and drive the delivery of our value strategy and proposition. You will partner with the business to define and deliver our value strategy, principles and targets, and support the wider team in development of analytical capability and tools to support effective delivery. Your Role As Senior Pricing Manager, you will support in the definition and delivery of our customer-centric value strategy, aligned to our corporate and commercial strategy and financial plan. You will work collaboratively with the business to drive recommendation of price investments across Food, General Merchandise and George Clothing to drive business performance and strengthen our customer perception and trust. You will; Use customer data and insight to inform and prioritise our strategic recommendation to ensure we drive customer lead decisions Lead the definition of our value proposition, and embed within our strategic principles, proposition and financial plan. Effectively manage the accuracy of price marketing communications, reducing the number of the customer complaints, driving improved price perception Work collaboratively, and positively influence across Customer, Commercial, Retail, Finance and Technology, in driving the deliverables and outcomes of the plan Embed process of effective planning reviews with commercial VP's and SD's to drive the strategic direction and delivery of price and value. Leverage data, reporting, and analysis to continue to improve our approach & frameworks for influencing decision-making Drive a culture of innovation and decision-making within the team that is focussed on improving the efficiency & effectiveness of work and outputs, leveraging data and technology to identify opportunities and solves customer challenges. About You You will have related experience as a Head of Pricing, Analytical Lead, Pricing and Analytical Manager or similar leadership role, ideally focused on pricing within Retail or FMCG. You must be a strong influencer and collaborator, with experience delivering cross-functional projects across Commercial, Finance, Insight, Data and Strategy. Background developing and working with complex datasets and delivering analytical projects and capability in a large-scale business environment Passionate leader with strong interpersonal skills and commitment to develop and lead an engaged team of colleagues. If flexible working is important to you, then look no further! At Asda, we are proud of our culture and our commitment to flexible working. This role is based at Asda House, Leeds with the flexibility to work from home 2-3 days per week You will also get an excellent benefits package including;- £5,700 company car or car allowance plus discretionary company bonus Company pension 1.5 times colleagues contribution (Max 15%) 10% colleague discount, free parking and many additional rewards. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Group Risk and Assurance Officer The company PIB is a new, dynamic, entrepreneurial, client centric and rapidly growing insurance broker and employee benefits provider. Since April 2016, it has completed more than 20 acquisitions and has grown from 50 to 1200 people, sited in more than 40 offices across the UK & Ireland. The aim of PIB is to create the UK's leading independent diversified specialist insurance intermediary, and a business that can provide a genuinely credible alternative to the larger and more established brokers. As an acquisitive and ambitious business, the company needs a strong, diligent, capable and commercial Group Risk & Compliance function that supports the business deliver its strategy, future growth, aspirations and continues to meet its colleagues, Board, partners, regulators and investor's expectations. Please note this role can be based from any of our offices across the UK and include flexible working from home. Group Risk & Compliance ('GRC' ) The CRO with his leadership team is continuing to grow and build a leading, high performance GRC function that can support and oversee a changing and vibrant business in managing the risks that matter. At a macro level, the key challenge for the GRC function is ensuring that risk management, regulatory compliance and governance keeps pace with the growth of PIB, and that these crucial elements are robust, proportionate and commercially pragmatic. At a micro level, one of the challenges we face with bringing individual businesses into PIB is ensuring that our newly acquired businesses align with our standards for risk management and compliance through our integration process. The GRC team is sited across the UK and PIB supports flexible working. PIB has a culture of openness, collaboration and agility, which is reflected in the way the GRC function leads and operates. The GRC team meets monthly virtually and face to face at least quarterly. Given the growth of the business and a firm intent to increase both our UK and overseas footprint, there will be opportunities in GRC to broaden horizons, learn, gain a unique career experience and be a part of building and shaping something special at PIB. The role Providing regulatory assurance on our growing footprint is critical to our oversight role and the company's overarching governance. This role plays a key role in assessing the level of compliance and regulatory maturity of PIB's businesses and potential regulatory and client outcome risks. This is accomplished by carrying out risk based monitoring and thematic reviews across the business, identifying and recommending a programme of proportionate risk mitigation across a broad range of business activities. The role requires the role holder to: - Be able to act as a 'critical friend' to the business, delivering constructive challenge and identifying solutions to address issues that are identified; - Have a strong understanding of the UK's regulatory regime as it applies to general insurance activities; - Have excellent communication (verbal and written), stakeholder management, influencing, teamwork and analytical skills; - Have excellent planning and execution skills and be able to work objectively and independently, producing work within agreed timescales to a high standard; and, - Travel to a range of UK destinations to undertake fieldwork. This role involves working with a wide range of senior stakeholders across the PIB businesses and working with other areas of GRC such as the Group Conduct Officers/Compliance Business Partners. Ideal person profile The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills and: - Has previous experience of undertaking a similar compliance monitoring/assurance role ideally in other brokers or insurers, or other areas of financial services. Likely to have 3-5 years compliance monitoring experience; - Is a confident, persuasive and articulate communicator and capable of robust dialogue; - Proven track record in delivering practical and actionable recommendations that are understood, taken on board and delivered by the business; - Strong technical, practical and working knowledge of FCA GI regulation, ideally with London Market and MGA experience, knowledge of other relevant regulation/legislation such as GDPR and IDD are required, and a basic understanding of risk management principles would be beneficial; - Likely to be educated to degree level and ACII or compliance qualification would be an advantage; and, - Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working autonomously and as a member of the team. PIB are flexible on the location for this role for the right candidate. Ref: 98036
Apr 22, 2021
Full time
Group Risk and Assurance Officer The company PIB is a new, dynamic, entrepreneurial, client centric and rapidly growing insurance broker and employee benefits provider. Since April 2016, it has completed more than 20 acquisitions and has grown from 50 to 1200 people, sited in more than 40 offices across the UK & Ireland. The aim of PIB is to create the UK's leading independent diversified specialist insurance intermediary, and a business that can provide a genuinely credible alternative to the larger and more established brokers. As an acquisitive and ambitious business, the company needs a strong, diligent, capable and commercial Group Risk & Compliance function that supports the business deliver its strategy, future growth, aspirations and continues to meet its colleagues, Board, partners, regulators and investor's expectations. Please note this role can be based from any of our offices across the UK and include flexible working from home. Group Risk & Compliance ('GRC' ) The CRO with his leadership team is continuing to grow and build a leading, high performance GRC function that can support and oversee a changing and vibrant business in managing the risks that matter. At a macro level, the key challenge for the GRC function is ensuring that risk management, regulatory compliance and governance keeps pace with the growth of PIB, and that these crucial elements are robust, proportionate and commercially pragmatic. At a micro level, one of the challenges we face with bringing individual businesses into PIB is ensuring that our newly acquired businesses align with our standards for risk management and compliance through our integration process. The GRC team is sited across the UK and PIB supports flexible working. PIB has a culture of openness, collaboration and agility, which is reflected in the way the GRC function leads and operates. The GRC team meets monthly virtually and face to face at least quarterly. Given the growth of the business and a firm intent to increase both our UK and overseas footprint, there will be opportunities in GRC to broaden horizons, learn, gain a unique career experience and be a part of building and shaping something special at PIB. The role Providing regulatory assurance on our growing footprint is critical to our oversight role and the company's overarching governance. This role plays a key role in assessing the level of compliance and regulatory maturity of PIB's businesses and potential regulatory and client outcome risks. This is accomplished by carrying out risk based monitoring and thematic reviews across the business, identifying and recommending a programme of proportionate risk mitigation across a broad range of business activities. The role requires the role holder to: - Be able to act as a 'critical friend' to the business, delivering constructive challenge and identifying solutions to address issues that are identified; - Have a strong understanding of the UK's regulatory regime as it applies to general insurance activities; - Have excellent communication (verbal and written), stakeholder management, influencing, teamwork and analytical skills; - Have excellent planning and execution skills and be able to work objectively and independently, producing work within agreed timescales to a high standard; and, - Travel to a range of UK destinations to undertake fieldwork. This role involves working with a wide range of senior stakeholders across the PIB businesses and working with other areas of GRC such as the Group Conduct Officers/Compliance Business Partners. Ideal person profile The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills and: - Has previous experience of undertaking a similar compliance monitoring/assurance role ideally in other brokers or insurers, or other areas of financial services. Likely to have 3-5 years compliance monitoring experience; - Is a confident, persuasive and articulate communicator and capable of robust dialogue; - Proven track record in delivering practical and actionable recommendations that are understood, taken on board and delivered by the business; - Strong technical, practical and working knowledge of FCA GI regulation, ideally with London Market and MGA experience, knowledge of other relevant regulation/legislation such as GDPR and IDD are required, and a basic understanding of risk management principles would be beneficial; - Likely to be educated to degree level and ACII or compliance qualification would be an advantage; and, - Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working autonomously and as a member of the team. PIB are flexible on the location for this role for the right candidate. Ref: 98036
Systems Analyst (Finance & Reporting) - Leeds - c30k - £40k + 25 days holiday + 8% pension Our client is looking for a Systems Analyst (Finance & Reporting) is to ensure business processes and accounting and reporting systems continue to meet business stakeholder needs. This will be a role that has a hands on approach to TM1 with BI/BA backgr...... click apply for full job details
Apr 22, 2021
Full time
Systems Analyst (Finance & Reporting) - Leeds - c30k - £40k + 25 days holiday + 8% pension Our client is looking for a Systems Analyst (Finance & Reporting) is to ensure business processes and accounting and reporting systems continue to meet business stakeholder needs. This will be a role that has a hands on approach to TM1 with BI/BA backgr...... click apply for full job details
I am currently seeking an experienced Business Analyst on behalf of a market leading company who are now expanding their already established and successful team to help provide expert level support within their Technical Operations Team. This is an excellent opportunity for a driven Business Analyst to join a team of forward thinking and determined individuals to successfully collaborate on market ...... click apply for full job details
Apr 22, 2021
Full time
I am currently seeking an experienced Business Analyst on behalf of a market leading company who are now expanding their already established and successful team to help provide expert level support within their Technical Operations Team. This is an excellent opportunity for a driven Business Analyst to join a team of forward thinking and determined individuals to successfully collaborate on market ...... click apply for full job details
This role has a Proposed start date of the 1st June 2021 37.5 Hours per week Full time £26,000 - £29,000 Salary range Customers are at the heart of everything we do. If you are a customer centric individual who understands the importance of not good, but excellent customer service, then look no further as PerfectHome is the company for you! Established in 2006, PerfectHome is a on-line retailer that of...... click apply for full job details
Apr 22, 2021
Full time
This role has a Proposed start date of the 1st June 2021 37.5 Hours per week Full time £26,000 - £29,000 Salary range Customers are at the heart of everything we do. If you are a customer centric individual who understands the importance of not good, but excellent customer service, then look no further as PerfectHome is the company for you! Established in 2006, PerfectHome is a on-line retailer that of...... click apply for full job details
Why Superdrug? Passionate about delivering exceptional Patient care? Are you a leader with a good head for business? Can you get the best out of people - even when you're under pressure? As a Superdrug Pharmacy Manager, you'll lead by example, inspiring your team to deliver great service to customers. In a fast-moving environment, you'll know how to have fun too, while keeping store performance on ...... click apply for full job details
Apr 22, 2021
Full time
Why Superdrug? Passionate about delivering exceptional Patient care? Are you a leader with a good head for business? Can you get the best out of people - even when you're under pressure? As a Superdrug Pharmacy Manager, you'll lead by example, inspiring your team to deliver great service to customers. In a fast-moving environment, you'll know how to have fun too, while keeping store performance on ...... click apply for full job details
Join a market leader in the Legal Recruitment Sector - This recruiter works with the top legal firms in the North. They have retained all of their team during the pandemic and have adopted a more flexible & agile response to employee wellbeing as a result. Work from home will continue if you want it to - there'll be a phased return to the office for the days you want to be there but on the days ...... click apply for full job details
Apr 22, 2021
Full time
Join a market leader in the Legal Recruitment Sector - This recruiter works with the top legal firms in the North. They have retained all of their team during the pandemic and have adopted a more flexible & agile response to employee wellbeing as a result. Work from home will continue if you want it to - there'll be a phased return to the office for the days you want to be there but on the days ...... click apply for full job details
This role has a Proposed start date of the 1st June 2021 37.5 Hours per week Full time £23,000 - £25000 Customers are at the heart of everything we do. If you are a customer centric individual who understands the importance of not good, but excellent customer service, then look no further as PerfectHome is the company for you! Established in 2006, PerfectHome is a on-line retailer that offers top quali...... click apply for full job details
Apr 22, 2021
Full time
This role has a Proposed start date of the 1st June 2021 37.5 Hours per week Full time £23,000 - £25000 Customers are at the heart of everything we do. If you are a customer centric individual who understands the importance of not good, but excellent customer service, then look no further as PerfectHome is the company for you! Established in 2006, PerfectHome is a on-line retailer that offers top quali...... click apply for full job details
My client is a leading M&E Contractor in West Yorkshire. They run major M&E projects all over the country. As demand for their services increase they find themselves looking for an Mechanical Estimator to strengthen their Commercial Department. You will be working on projects in the following sectors: * Education * Hotels * Manufacturing and Processing * Offices * High-end Residential * Refurbishments and Fit-Out * Science and Research * Student Accommodation The successful applicant should have a minimum of 10 years' experience and trade qualifications representative of an Mechanical Estimator. They should be capable of demonstrating previous successful experience of mechanical estimating within the range of £5,000 to £2 million (Mechanical value) You will be able to carry out the following tasks: * Understand and scrutinise Project Specifications & Drawings * Meeting with Client and Consultants * Carry out site visits and surveys * Measuring and take offs for materials and labour * Working knowledge of SEC Cypher, Estimating package or similar (not essential but would be preferred) * Complete tenders within short timescales, common return period between 1 and 3 weeks * Present tender return sheet to our Electrical Department for combined issue * Identify and present tender qualifications and exclusions * Produce Value Engineering solutions * Understand and scrutinise M&E Sub-Contractor quotations * Good working relationship with an already friendly team Ideally you will come from an M&E Design and Build background. The post offers a real opportunity to contribute to a growing business with a successful growth record and very real prospects. You will have held a similar Estimating position with an M&E Contractor
Apr 22, 2021
Full time
My client is a leading M&E Contractor in West Yorkshire. They run major M&E projects all over the country. As demand for their services increase they find themselves looking for an Mechanical Estimator to strengthen their Commercial Department. You will be working on projects in the following sectors: * Education * Hotels * Manufacturing and Processing * Offices * High-end Residential * Refurbishments and Fit-Out * Science and Research * Student Accommodation The successful applicant should have a minimum of 10 years' experience and trade qualifications representative of an Mechanical Estimator. They should be capable of demonstrating previous successful experience of mechanical estimating within the range of £5,000 to £2 million (Mechanical value) You will be able to carry out the following tasks: * Understand and scrutinise Project Specifications & Drawings * Meeting with Client and Consultants * Carry out site visits and surveys * Measuring and take offs for materials and labour * Working knowledge of SEC Cypher, Estimating package or similar (not essential but would be preferred) * Complete tenders within short timescales, common return period between 1 and 3 weeks * Present tender return sheet to our Electrical Department for combined issue * Identify and present tender qualifications and exclusions * Produce Value Engineering solutions * Understand and scrutinise M&E Sub-Contractor quotations * Good working relationship with an already friendly team Ideally you will come from an M&E Design and Build background. The post offers a real opportunity to contribute to a growing business with a successful growth record and very real prospects. You will have held a similar Estimating position with an M&E Contractor
A local authority based in West Yorkshire is looking for a Technical Officer - Capital Projects to join their team. This is a full time, temporary ongoing agency contract and the successful candidate must have a full relevant qualification in Building/Construction, have extensive experience with Capital Construction projects along with experience as a technical officer and ideally experience withi...... click apply for full job details
Apr 22, 2021
Contractor
A local authority based in West Yorkshire is looking for a Technical Officer - Capital Projects to join their team. This is a full time, temporary ongoing agency contract and the successful candidate must have a full relevant qualification in Building/Construction, have extensive experience with Capital Construction projects along with experience as a technical officer and ideally experience withi...... click apply for full job details
We are working alongside a leading Financial organisation, who are based in the heart of Leeds city centre, in their search for an experienced Learning and Development Coordinator. This is an exciting opportunity to join the team in a 3-6 month temporary role within the HR Team. Working as part of a small, friendly team the successful candiate will report into the L&D Manager to assist and sup...... click apply for full job details
Apr 22, 2021
Contractor
We are working alongside a leading Financial organisation, who are based in the heart of Leeds city centre, in their search for an experienced Learning and Development Coordinator. This is an exciting opportunity to join the team in a 3-6 month temporary role within the HR Team. Working as part of a small, friendly team the successful candiate will report into the L&D Manager to assist and sup...... click apply for full job details
Graduate Software Test Consultant About the role: As a Software Test Analyst, you'll be involved in all phases of an IT project and will develop skills related to the complete software development life cycle. The FDM Software Testing Graduate programme will teach you how to write and execute tests, assess and manage risk report results and how to effectively communicate with stakeholders at all levels of seniority throughout the development lifecycle. You will be able to work with test automation tools and frameworks and will be confident in both waterfall and agile environments, giving you a highly versatile skill set. Following the training you will work with one or more of our clients as an FDM Software Test Consultant, providing crucial services for a number of software projects, applications, websites or other solutions. This role is well suited for people who are curious, analytical and can spot mistakes that others may miss. What we offer you: Industry recognised training, covering both technical and professional skills to ensure you are business ready Opportunity to work with our market leading clients, as part of their integrated teams. Comprehensive support and development programme throughout your entire FDM career journey including continue professional Development, mentoring and networking events. Opportunity to gain ISTQB Foundation certification Relocation support where applicable for training and assignment(s) We ask you have the following: A degree level qualification (2:2 or higher) Exemplary communication skills The ability to be geographically flexible depending on client location A demonstratable interest and desire to work in technology Ability to support yourself financially for the training duration Able to commit to the full 2-year graduate careers programme About FDM: Our purpose is to create and inspire exciting careers that shape our digital future. We want to make sure that the opportunity for a career in tech is made available to as wide an audience as possible and are proud to be an equal opportunities employer: it enables us to attract, recruit, train and deploy incredible people. We are one of the largest employers of graduates in the UK and have helped thousands of people start their careers in tech. The FDM graduate programme starts with training through the FDM academy. Following this, you will be placed with one or more of our clients to work as part of their team as an FDM consultant for a period of two years. After the two years, you can continue your journey with FDM, you may be offered a permanent position with the client or you can pursue other opportunities. With centres across Europe, North America and APAC, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer. Find out more about us, follow us on social #FDMcareers.
Apr 22, 2021
Full time
Graduate Software Test Consultant About the role: As a Software Test Analyst, you'll be involved in all phases of an IT project and will develop skills related to the complete software development life cycle. The FDM Software Testing Graduate programme will teach you how to write and execute tests, assess and manage risk report results and how to effectively communicate with stakeholders at all levels of seniority throughout the development lifecycle. You will be able to work with test automation tools and frameworks and will be confident in both waterfall and agile environments, giving you a highly versatile skill set. Following the training you will work with one or more of our clients as an FDM Software Test Consultant, providing crucial services for a number of software projects, applications, websites or other solutions. This role is well suited for people who are curious, analytical and can spot mistakes that others may miss. What we offer you: Industry recognised training, covering both technical and professional skills to ensure you are business ready Opportunity to work with our market leading clients, as part of their integrated teams. Comprehensive support and development programme throughout your entire FDM career journey including continue professional Development, mentoring and networking events. Opportunity to gain ISTQB Foundation certification Relocation support where applicable for training and assignment(s) We ask you have the following: A degree level qualification (2:2 or higher) Exemplary communication skills The ability to be geographically flexible depending on client location A demonstratable interest and desire to work in technology Ability to support yourself financially for the training duration Able to commit to the full 2-year graduate careers programme About FDM: Our purpose is to create and inspire exciting careers that shape our digital future. We want to make sure that the opportunity for a career in tech is made available to as wide an audience as possible and are proud to be an equal opportunities employer: it enables us to attract, recruit, train and deploy incredible people. We are one of the largest employers of graduates in the UK and have helped thousands of people start their careers in tech. The FDM graduate programme starts with training through the FDM academy. Following this, you will be placed with one or more of our clients to work as part of their team as an FDM consultant for a period of two years. After the two years, you can continue your journey with FDM, you may be offered a permanent position with the client or you can pursue other opportunities. With centres across Europe, North America and APAC, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer. Find out more about us, follow us on social #FDMcareers.
Quantitative Research Manager - excellent remuneration Permanent role; full time, based in Leeds Trinity McQueen is an award-winning insight consultancy. One of the fastest growing in the UK, we combine technology, creativity and energy to make positive things happen for our clients. Based in the heart of Leeds City Centre and Clerkenwell, London, our clients include Nike, Google, Amazon, BBC, Asda, ...... click apply for full job details
Apr 22, 2021
Full time
Quantitative Research Manager - excellent remuneration Permanent role; full time, based in Leeds Trinity McQueen is an award-winning insight consultancy. One of the fastest growing in the UK, we combine technology, creativity and energy to make positive things happen for our clients. Based in the heart of Leeds City Centre and Clerkenwell, London, our clients include Nike, Google, Amazon, BBC, Asda, ...... click apply for full job details
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. "This is a great opportunity to join our Identity Tribe. Based at Leeds Dock, the Identity Tribe is at the heart of Sky's global digital platforms. You will be joining a diverse team where the focus is on building scalable applications with security and reliability built in" - Senior Systems Engineer What you'll do: - You will interpret business requirements and deliver high quality, customer focused technical solutions. - Work on ways to automate and improve software deployments and delivery pipelines - Join a mixed team of mid and senior Site Reliability Engineers and DBAs using a wide range of technologies in On-Prem and Cloud datacentres. - Drive the best technology and system engineering practices into the team with passion and enthusiasm. - Architect, build, monitor and maintain best in class infrastructure to support delivery of Sky services. - Work closely with Developers, Engineers, Testers, Scrum Masters, Product Owners and Solutions Architects to maintain and improve market-leading digital solutions. What you'll bring: - Experience in building solutions to help Ops and Development teams - Advocate for automation of manual processes wherever you find them - Experience in scripting languages like Python, Go or Bash - Familiarity with Infrastructure as Code (Terraform, Ansible, Puppet) - Adept in deploying resources to Cloud platforms such as AWS and GCP - Strong problem-solving skills - Experience in configuring containers and orchestration (Kubernetes, Docker) Team Overview: OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband Where you'll work: Leeds: Our spacious tech hub is under a mile away from Leeds train station, with free water taxis available from Granary Wharf. There's also plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis and stay fit at our subsidised gym. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. #LI-Tech
Apr 22, 2021
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. "This is a great opportunity to join our Identity Tribe. Based at Leeds Dock, the Identity Tribe is at the heart of Sky's global digital platforms. You will be joining a diverse team where the focus is on building scalable applications with security and reliability built in" - Senior Systems Engineer What you'll do: - You will interpret business requirements and deliver high quality, customer focused technical solutions. - Work on ways to automate and improve software deployments and delivery pipelines - Join a mixed team of mid and senior Site Reliability Engineers and DBAs using a wide range of technologies in On-Prem and Cloud datacentres. - Drive the best technology and system engineering practices into the team with passion and enthusiasm. - Architect, build, monitor and maintain best in class infrastructure to support delivery of Sky services. - Work closely with Developers, Engineers, Testers, Scrum Masters, Product Owners and Solutions Architects to maintain and improve market-leading digital solutions. What you'll bring: - Experience in building solutions to help Ops and Development teams - Advocate for automation of manual processes wherever you find them - Experience in scripting languages like Python, Go or Bash - Familiarity with Infrastructure as Code (Terraform, Ansible, Puppet) - Adept in deploying resources to Cloud platforms such as AWS and GCP - Strong problem-solving skills - Experience in configuring containers and orchestration (Kubernetes, Docker) Team Overview: OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband Where you'll work: Leeds: Our spacious tech hub is under a mile away from Leeds train station, with free water taxis available from Granary Wharf. There's also plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis and stay fit at our subsidised gym. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. #LI-Tech
Healthcare Assistant/Support Worker- Agency Work Dutton Recruitment have recently taken on board several large contracts within the Leeds area and require enthusiastic, hard working care assistants to join our ever-growing team of care professionals. We have work available in a variety of settings including residential care homes, respite services, nursing homes and various others...... click apply for full job details
Apr 22, 2021
Full time
Healthcare Assistant/Support Worker- Agency Work Dutton Recruitment have recently taken on board several large contracts within the Leeds area and require enthusiastic, hard working care assistants to join our ever-growing team of care professionals. We have work available in a variety of settings including residential care homes, respite services, nursing homes and various others...... click apply for full job details
Wesser Limited are currently recruiting for a Door-to-Door Fundraising Manager to train, manage and grow fundraising teams within the North and Midlands area, representing St John Ambulance. The role of a Door-to-Door Fundraising Manager is vital in ensuring that Wesser can deliver in excess of 30,000 regular donors for our long term charity partners every year...... click apply for full job details
Apr 22, 2021
Full time
Wesser Limited are currently recruiting for a Door-to-Door Fundraising Manager to train, manage and grow fundraising teams within the North and Midlands area, representing St John Ambulance. The role of a Door-to-Door Fundraising Manager is vital in ensuring that Wesser can deliver in excess of 30,000 regular donors for our long term charity partners every year...... click apply for full job details
Are you looking for a role where you can make a real difference and want the opportunity to see the impact you're making? At Leeds building society we're recruiting a Lead UX Researcher, initially working from home but then to spend some time at our new offices on Sovereign Street in the heart of Leeds City Centre...... click apply for full job details
Apr 22, 2021
Full time
Are you looking for a role where you can make a real difference and want the opportunity to see the impact you're making? At Leeds building society we're recruiting a Lead UX Researcher, initially working from home but then to spend some time at our new offices on Sovereign Street in the heart of Leeds City Centre...... click apply for full job details
Office Administrator Choose a career with the UK's biggest independent drainage specialist The Lanes Group needs an experienced Administrator to join our growing depot network. Strictly no agencies please. The job: You'll be working as part of a team to support the depot manager in running of day to day business, involving customer contacts with job updates and enquiries. Updating in house systems including customer reports, Invoicing, time sheets, taking payments over the phone, raising purchase orders via our in-house systems, telephone & email enquiries. Other adhoc general admin duties. About you: You'll will already be familiar with an office environment the successful candidate will have experience of working in a busy office minimum 12 months, previous data entry experience, a background in customer service, excellent IT skills (Excel, Word) and the ability to learn new in house IT systems. Excellent communication and organisational skills, experience of using wincan CCTV processing would be a distinct advantage but is not essential as training is available. About Lanes: At the Lanes Group, we believe firmly in looking after our people and our customers. It's a big part of who we are. It's also one of the reasons that we have a £200 million+ turnover, over 2000 staff and a network of depots across the country. We are an equal opportunities employer and welcome applications from under-represented members of the community.
Apr 22, 2021
Full time
Office Administrator Choose a career with the UK's biggest independent drainage specialist The Lanes Group needs an experienced Administrator to join our growing depot network. Strictly no agencies please. The job: You'll be working as part of a team to support the depot manager in running of day to day business, involving customer contacts with job updates and enquiries. Updating in house systems including customer reports, Invoicing, time sheets, taking payments over the phone, raising purchase orders via our in-house systems, telephone & email enquiries. Other adhoc general admin duties. About you: You'll will already be familiar with an office environment the successful candidate will have experience of working in a busy office minimum 12 months, previous data entry experience, a background in customer service, excellent IT skills (Excel, Word) and the ability to learn new in house IT systems. Excellent communication and organisational skills, experience of using wincan CCTV processing would be a distinct advantage but is not essential as training is available. About Lanes: At the Lanes Group, we believe firmly in looking after our people and our customers. It's a big part of who we are. It's also one of the reasons that we have a £200 million+ turnover, over 2000 staff and a network of depots across the country. We are an equal opportunities employer and welcome applications from under-represented members of the community.
Innovation Technologist - Competitive - Leeds, Yorkshire The Role Would you welcome an exciting opportunity to take on a fresh challenge in research and development? A leading global consultancy that focuses on the development of nonwoven products and processes is seeking a talented and motivated Innovation Technologist...... click apply for full job details
Apr 22, 2021
Full time
Innovation Technologist - Competitive - Leeds, Yorkshire The Role Would you welcome an exciting opportunity to take on a fresh challenge in research and development? A leading global consultancy that focuses on the development of nonwoven products and processes is seeking a talented and motivated Innovation Technologist...... click apply for full job details
Night Porter - Student Accommodation City: Central Leeds Hours and Rota: 37.5 hours per week. This is a day & night shift role with a shift pattern of 4 on and 3 off. The shifts will fall between 6am-4pm, 10am-8pm & 8pm-6am. Salary: £9.76 per hour + bonus + benefits Essential: Driving licence valid for driving in the UK The role Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! You will have the opportunity to make a real impact at work, enriching lives with meaningful interactions. What youll be doing Patrolling multiple properties to keep our students and employees safe Acting as the first response to incidents and emergencies Helping students who are locked out of their rooms Providing outstanding customer service to our students Reporting on incidents electronically Ensuring Covid-19 guidelines are being followed What were looking for in you Excellent communication and listening skills Calm under pressure, approachable and fair Confident working alone and comfortable working as part of a team Most importantly, youll share our values and passion for creating a Home for Success What youll get in return An annual bonus, so you can share in the companys success! 25 days paid holiday per year Pension scheme - based on how much you save, well contribute 1% more Shared Parental Leave - 18 weeks full pay Weve earned a Gold award for Investors in People. So youll be working for an employer who really cares about you and your career About Unite Students Founded in 1991, we are a FTSE 250 business and the UKs leading provider of purpose-built student accommodation. You can find us in 27 leading university towns and cities, with close to 75,000 students callinguShome! We pride ourselves on delivering excellent service to our customers; no-one knows students better. Our purpose is to provide a Home for Success for the students that live with us, and a workplace to thrive and grow for the people who work with uS. Click to find more about life at Unite Students Room for Everyone Were proud to be an equal opportunities employer and were passionate about building inclusive teams. We focus on creating a collaborative culture where you can be yourself, where your voice is heard and where you can truly belong. It is important to us that our people reflect the diversity of our students and the communities we work in. We celebrate being different and work together to be the best we can be. If this position sounds exciting to you, we would love to receive your application! Coronavirus Update Please be assured, we are continuing to recruit for the vacancies advertised on our Jobs page and will be taking every precaution necessary, in line with Government and WHO guidelines, to ensure the health and safety of our candidates, employees and customers during the recruitment process. While Government restrictions are in effect, all recruitment will take place without any physical contact; we will be using video interviews and telephone interviews to help you to bring your application to life from home! If you have applied for a job with uS, we will be in touch with an update on your application soon. Thank you.
Apr 22, 2021
Full time
Night Porter - Student Accommodation City: Central Leeds Hours and Rota: 37.5 hours per week. This is a day & night shift role with a shift pattern of 4 on and 3 off. The shifts will fall between 6am-4pm, 10am-8pm & 8pm-6am. Salary: £9.76 per hour + bonus + benefits Essential: Driving licence valid for driving in the UK The role Join uS and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! You will have the opportunity to make a real impact at work, enriching lives with meaningful interactions. What youll be doing Patrolling multiple properties to keep our students and employees safe Acting as the first response to incidents and emergencies Helping students who are locked out of their rooms Providing outstanding customer service to our students Reporting on incidents electronically Ensuring Covid-19 guidelines are being followed What were looking for in you Excellent communication and listening skills Calm under pressure, approachable and fair Confident working alone and comfortable working as part of a team Most importantly, youll share our values and passion for creating a Home for Success What youll get in return An annual bonus, so you can share in the companys success! 25 days paid holiday per year Pension scheme - based on how much you save, well contribute 1% more Shared Parental Leave - 18 weeks full pay Weve earned a Gold award for Investors in People. So youll be working for an employer who really cares about you and your career About Unite Students Founded in 1991, we are a FTSE 250 business and the UKs leading provider of purpose-built student accommodation. You can find us in 27 leading university towns and cities, with close to 75,000 students callinguShome! We pride ourselves on delivering excellent service to our customers; no-one knows students better. Our purpose is to provide a Home for Success for the students that live with us, and a workplace to thrive and grow for the people who work with uS. Click to find more about life at Unite Students Room for Everyone Were proud to be an equal opportunities employer and were passionate about building inclusive teams. We focus on creating a collaborative culture where you can be yourself, where your voice is heard and where you can truly belong. It is important to us that our people reflect the diversity of our students and the communities we work in. We celebrate being different and work together to be the best we can be. If this position sounds exciting to you, we would love to receive your application! Coronavirus Update Please be assured, we are continuing to recruit for the vacancies advertised on our Jobs page and will be taking every precaution necessary, in line with Government and WHO guidelines, to ensure the health and safety of our candidates, employees and customers during the recruitment process. While Government restrictions are in effect, all recruitment will take place without any physical contact; we will be using video interviews and telephone interviews to help you to bring your application to life from home! If you have applied for a job with uS, we will be in touch with an update on your application soon. Thank you.
Prestons Kitchens - Showroom Product Assistant/Lead Taker Type: Full time, permanent position Hours: 37.5 hours a week (inc. weekends) Salary: £20k basic plus commission structure OTE £30k+ Location: Leeds LS11 Prestons Kitchens are a family run business who design and install fitted German kitchens from the world's largest German kitchen manufacturer...... click apply for full job details
Apr 22, 2021
Full time
Prestons Kitchens - Showroom Product Assistant/Lead Taker Type: Full time, permanent position Hours: 37.5 hours a week (inc. weekends) Salary: £20k basic plus commission structure OTE £30k+ Location: Leeds LS11 Prestons Kitchens are a family run business who design and install fitted German kitchens from the world's largest German kitchen manufacturer...... click apply for full job details
The Medical Protection Society Limited
Leeds, Yorkshire
A fantastic opportunity for a Digital Marketing Coordinator to join us at MPS on a 12 month FTC. The scope of this role is to support the delivery of digital communications for marketing campaigns across all MPS segments and all markets. About the role Working closely with the Digital Communications Leads and Marketing Planners you will support the delivery of digital marketing communications activity and membership communications. You will assist the delivery of email campaigns, maintaining MPS' websites, performance reporting and contribute to the wider marketing communications initiatives, strategies and activities. Work with Marketing Planners to ensure timely delivery of membership communications including mandatory communications and marketing acquisition and retention activity Working with Digital Communications Leads to support with email campaign and website maintenance Working with Digital Marketing team to ensure outputs adhere to best practice and are optimised for purpose About you You'll have a keen interest in digital marketing methodologies and an understanding of websites, email platforms, apps and social media channels. With good spelling and grammar and a keen eye for detail, you'll be comfortable proofreading copy and calling out and amending any errors. As this is a fast paced team, you'll be able to demonstrate effective time management and know when to reprioritise workload. You will bring experience gained in a similar role or one where you can evidence your transferable skills. We'd love you to have experience of working with a Content Management System (CMS) and any knowledge of email marketing platforms would be great.
Apr 22, 2021
Contractor
A fantastic opportunity for a Digital Marketing Coordinator to join us at MPS on a 12 month FTC. The scope of this role is to support the delivery of digital communications for marketing campaigns across all MPS segments and all markets. About the role Working closely with the Digital Communications Leads and Marketing Planners you will support the delivery of digital marketing communications activity and membership communications. You will assist the delivery of email campaigns, maintaining MPS' websites, performance reporting and contribute to the wider marketing communications initiatives, strategies and activities. Work with Marketing Planners to ensure timely delivery of membership communications including mandatory communications and marketing acquisition and retention activity Working with Digital Communications Leads to support with email campaign and website maintenance Working with Digital Marketing team to ensure outputs adhere to best practice and are optimised for purpose About you You'll have a keen interest in digital marketing methodologies and an understanding of websites, email platforms, apps and social media channels. With good spelling and grammar and a keen eye for detail, you'll be comfortable proofreading copy and calling out and amending any errors. As this is a fast paced team, you'll be able to demonstrate effective time management and know when to reprioritise workload. You will bring experience gained in a similar role or one where you can evidence your transferable skills. We'd love you to have experience of working with a Content Management System (CMS) and any knowledge of email marketing platforms would be great.
Quantitative Research Manager - excellent remuneration Permanent role; full time, based in Leeds Trinity McQueen is an award-winning insight consultancy. One of the fastest growing in the UK, we combine technology, creativity and energy to make positive things happen for our clients. Based in the heart of Leeds City Centre and Clerkenwell, London, our clients include Nike, Google, Amazon, BBC, Asda, The White Company, Boots, Dixons Carphone, Sky Betting and Gaming and Jet2, to name a few. We have an impressive growth track record and exciting plans for the future. About the Role We're looking for an experienced quantitative research manager to join our growing team and specifically work on a small number of flagship tracker accounts plus ad-hoc projects. The role would suit experienced quantitative researchers with tracking and ad-hoc experience and ideally would have worked on customer experience and/or brand tracking previously. Experience with ad-hoc projects would also be beneficial. You will be working with senior members of the team to develop client relationships & running quantitative projects - with opportunities to lead proposal writing & take part in pitching right through to managing and delivering monthly and quarterly tracking projects and ad-hoc quantitative projects. What we are looking for: Strong research agency or client-side experience Strong experience of working in customer experience and/or brand tracking Winning and delivering insight to clients at a consistently high level Experience of setting up and running long term tracking projects, particularly online studies is desirable but not compulsory Experience working with data analysis software, able to run tables and crossbreaks Good track record of building relationships with clients and experience of providing clients with consultative insight and direction Strong presentation skills, credibility in front of clients and ability to present clear information quickly and with gusto! Know your max diffs from your conjoints and have strong views on questionnaire design. You will be writing reports and creating insight-led presentations which require a very good standard of written English The ideal candidate Confident, enthusiastic and flexible with a "can do" attitude Looking to develop your career in market research Looking to develop expertise in customer experience and brand tracking Interested in business, marketing and consumer behaviour Able to line manage and help other team members grow in their careers On top of all the latest developments in quantitative research and passionate about passing on your knowledge to other team members Resilient, able to challenge your peers Willing to try new things, innovate and be flexible for your clients Benefits Competitive salary 25 days holiday pro rata Ongoing training & development Discretionary bonus A contributory pension scheme Permanent health insurance & life cover Access to an employee assistance program- Health & Wellbeing Flexible working as standard All applicants should have proof they are eligible to work in the UK (passport or visa). This is a permanent position. For more information or to apply for the role, please send your CV.
Apr 22, 2021
Full time
Quantitative Research Manager - excellent remuneration Permanent role; full time, based in Leeds Trinity McQueen is an award-winning insight consultancy. One of the fastest growing in the UK, we combine technology, creativity and energy to make positive things happen for our clients. Based in the heart of Leeds City Centre and Clerkenwell, London, our clients include Nike, Google, Amazon, BBC, Asda, The White Company, Boots, Dixons Carphone, Sky Betting and Gaming and Jet2, to name a few. We have an impressive growth track record and exciting plans for the future. About the Role We're looking for an experienced quantitative research manager to join our growing team and specifically work on a small number of flagship tracker accounts plus ad-hoc projects. The role would suit experienced quantitative researchers with tracking and ad-hoc experience and ideally would have worked on customer experience and/or brand tracking previously. Experience with ad-hoc projects would also be beneficial. You will be working with senior members of the team to develop client relationships & running quantitative projects - with opportunities to lead proposal writing & take part in pitching right through to managing and delivering monthly and quarterly tracking projects and ad-hoc quantitative projects. What we are looking for: Strong research agency or client-side experience Strong experience of working in customer experience and/or brand tracking Winning and delivering insight to clients at a consistently high level Experience of setting up and running long term tracking projects, particularly online studies is desirable but not compulsory Experience working with data analysis software, able to run tables and crossbreaks Good track record of building relationships with clients and experience of providing clients with consultative insight and direction Strong presentation skills, credibility in front of clients and ability to present clear information quickly and with gusto! Know your max diffs from your conjoints and have strong views on questionnaire design. You will be writing reports and creating insight-led presentations which require a very good standard of written English The ideal candidate Confident, enthusiastic and flexible with a "can do" attitude Looking to develop your career in market research Looking to develop expertise in customer experience and brand tracking Interested in business, marketing and consumer behaviour Able to line manage and help other team members grow in their careers On top of all the latest developments in quantitative research and passionate about passing on your knowledge to other team members Resilient, able to challenge your peers Willing to try new things, innovate and be flexible for your clients Benefits Competitive salary 25 days holiday pro rata Ongoing training & development Discretionary bonus A contributory pension scheme Permanent health insurance & life cover Access to an employee assistance program- Health & Wellbeing Flexible working as standard All applicants should have proof they are eligible to work in the UK (passport or visa). This is a permanent position. For more information or to apply for the role, please send your CV.
Business Analyst 3 Month Rolling Contract Leeds (Hybrid Working Up to 3 Days per Week on Site) A global cyber security and intelligence firm is searching for experienced SC-Cleared Business Analyst to join one of the UK's most recognised consultancy divisions to work on a major National Security Project beginning in June 2021...... click apply for full job details
Apr 22, 2021
Full time
Business Analyst 3 Month Rolling Contract Leeds (Hybrid Working Up to 3 Days per Week on Site) A global cyber security and intelligence firm is searching for experienced SC-Cleared Business Analyst to join one of the UK's most recognised consultancy divisions to work on a major National Security Project beginning in June 2021...... click apply for full job details
Responsibilities Customer Success Representative - Aon Digital - Leeds We're Hiring! Aon Digital, a new division of Aon UK, is focused on helping the self-employed and small business owners to understand, compare, buy and manage all their insurance in one place. We are on a mission to transform the way this customer base is serviced. Aon Digital work with some of the world's best insurance brands and provide customers a range of market-leading digital tools, backed by truly superb service and tailored advice. We are currently recruiting a Client Success Representative to join our new team. The team will be based in our central Leeds office, but the position will be homebased until our offices are fully re-opened. This is exciting time to join the new division, as you will have the opportunity to work with an existing SME business, learning about the existing customers and products/procedures to bring all the existing knowledge customers and processes into Aon Digital. You will receive a competitive salary and work in a highly collaborative environment. We are a fast-paced, growing business that is the perfect place for a goal-oriented, hardworking individual who is looking to make a difference. We expect massive growth over the next few years, which means you can expect plenty of opportunities for advancement and have some fun along the way. About the Role As a Customer Success Representative, you will work closely with Account Managers to service client needs. In this role you are responsible for; handling all general service requests from clients, processing renewal applications, changes to policy cover and certificates of insurance. You will receive comprehensive product and system training, to ensure you have the proper tools and knowledge to be successful in this role. Handle renewal applications from start to finish and complete all required paperwork. Manage client relationships and deliver industry leading service. Take inbound//make outbound calls to customers to provide or gather information and ensure all queries are resolved quickly Transition client data to different systems. Process certificates of insurance and endorsements in a timely manner. Take payments and process client documentation About You As a Customer Success Representative your skills will ideally include: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skills and passionate about delivering superb serviceA great listener who can flex their style to different customers to build rapportAn eye ...
Apr 22, 2021
Full time
Responsibilities Customer Success Representative - Aon Digital - Leeds We're Hiring! Aon Digital, a new division of Aon UK, is focused on helping the self-employed and small business owners to understand, compare, buy and manage all their insurance in one place. We are on a mission to transform the way this customer base is serviced. Aon Digital work with some of the world's best insurance brands and provide customers a range of market-leading digital tools, backed by truly superb service and tailored advice. We are currently recruiting a Client Success Representative to join our new team. The team will be based in our central Leeds office, but the position will be homebased until our offices are fully re-opened. This is exciting time to join the new division, as you will have the opportunity to work with an existing SME business, learning about the existing customers and products/procedures to bring all the existing knowledge customers and processes into Aon Digital. You will receive a competitive salary and work in a highly collaborative environment. We are a fast-paced, growing business that is the perfect place for a goal-oriented, hardworking individual who is looking to make a difference. We expect massive growth over the next few years, which means you can expect plenty of opportunities for advancement and have some fun along the way. About the Role As a Customer Success Representative, you will work closely with Account Managers to service client needs. In this role you are responsible for; handling all general service requests from clients, processing renewal applications, changes to policy cover and certificates of insurance. You will receive comprehensive product and system training, to ensure you have the proper tools and knowledge to be successful in this role. Handle renewal applications from start to finish and complete all required paperwork. Manage client relationships and deliver industry leading service. Take inbound//make outbound calls to customers to provide or gather information and ensure all queries are resolved quickly Transition client data to different systems. Process certificates of insurance and endorsements in a timely manner. Take payments and process client documentation About You As a Customer Success Representative your skills will ideally include: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skills and passionate about delivering superb serviceA great listener who can flex their style to different customers to build rapportAn eye ...
Find out about FDM's Coronavirus (COVID-19) preparations here FDM Group is a FTSE 250, multi-award-winning employer that recruits, trains and deploys talent globally. We work with some of the world's most reputable brands such as Sky, Barclays and the Home Office, to mention a few. You will receive 7 weeks of fully funded training to develop and refresh your skills. All training will take place online. Once trained you will be placed in a role with one of our clients and will need to live within an hour's commute of Bristol, London, Leeds or Glasgow. After the training period, you will become an FDM consultant and work with one of our prestigious clients for a minimum of two years. Our team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career. After the two years, you can remain with FDM or you may have the opportunity to transition to an in-house role at FDM or to carry on working with the client as a member of their permanent team. What we offer you: 7 weeks of commercially relevant business and technical training, including access to PRINCE2 and SCRUM Master certifications (please note training is currently taking place online) Flexible training hours of 9:30am - 4:30pm, Monday - Friday during the seven-week training period, to help accommodate personal commitments Opportunities to work as an FDM consultant with our clients who include HSBC, DWP, Sky, Virgin Money and many more Fast-track career progression to get you back into business Continuous support and development throughout your career journey Essential experience and criteria required: Looking to return to work after a break in your career Minimum one-year career break Five years of previous business experience A strong aptitude and interest in business Be able to commit to a two-year contract with FDM once the seven-week training period is complete Be able to work full time
Apr 22, 2021
Full time
Find out about FDM's Coronavirus (COVID-19) preparations here FDM Group is a FTSE 250, multi-award-winning employer that recruits, trains and deploys talent globally. We work with some of the world's most reputable brands such as Sky, Barclays and the Home Office, to mention a few. You will receive 7 weeks of fully funded training to develop and refresh your skills. All training will take place online. Once trained you will be placed in a role with one of our clients and will need to live within an hour's commute of Bristol, London, Leeds or Glasgow. After the training period, you will become an FDM consultant and work with one of our prestigious clients for a minimum of two years. Our team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career. After the two years, you can remain with FDM or you may have the opportunity to transition to an in-house role at FDM or to carry on working with the client as a member of their permanent team. What we offer you: 7 weeks of commercially relevant business and technical training, including access to PRINCE2 and SCRUM Master certifications (please note training is currently taking place online) Flexible training hours of 9:30am - 4:30pm, Monday - Friday during the seven-week training period, to help accommodate personal commitments Opportunities to work as an FDM consultant with our clients who include HSBC, DWP, Sky, Virgin Money and many more Fast-track career progression to get you back into business Continuous support and development throughout your career journey Essential experience and criteria required: Looking to return to work after a break in your career Minimum one-year career break Five years of previous business experience A strong aptitude and interest in business Be able to commit to a two-year contract with FDM once the seven-week training period is complete Be able to work full time
We are working with one of the fastest-growing businesses in the region as they embark on a large digital transformation project. As a UX/UI Designer, you will be responsible for creating engaging, on-brand digital experiences for the app and websites. If you are looking for a new challenge and a role with plenty of progression opportunities this one is for you. This digital transformation project is a completely clean slate where you can utilise your creative skills to create an industry-leading platform. Required experience UX/UI design principles Usability research and usability testing Data analytics, Behavioural Insights, and ROI Experience working across multiple platforms Fully proficient with Figma, Sketch, Adobe creative suite etc... Experience in a commercial retail environment Benefits and Package As well as a salary of between £40,000 and £50,000, you will receive a whole host of corporate benefits, including remote working, pension scheme, company car allowance, health insurance, and 25 days' holiday + 8 bank holidays. How to Apply If you would like to apply for this role you can do so via following the link below or by contacting Mike at Principal IT. If you would like more information please don't hesitate to get in touch.
Apr 22, 2021
Full time
We are working with one of the fastest-growing businesses in the region as they embark on a large digital transformation project. As a UX/UI Designer, you will be responsible for creating engaging, on-brand digital experiences for the app and websites. If you are looking for a new challenge and a role with plenty of progression opportunities this one is for you. This digital transformation project is a completely clean slate where you can utilise your creative skills to create an industry-leading platform. Required experience UX/UI design principles Usability research and usability testing Data analytics, Behavioural Insights, and ROI Experience working across multiple platforms Fully proficient with Figma, Sketch, Adobe creative suite etc... Experience in a commercial retail environment Benefits and Package As well as a salary of between £40,000 and £50,000, you will receive a whole host of corporate benefits, including remote working, pension scheme, company car allowance, health insurance, and 25 days' holiday + 8 bank holidays. How to Apply If you would like to apply for this role you can do so via following the link below or by contacting Mike at Principal IT. If you would like more information please don't hesitate to get in touch.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We securely authenticate and identify users accessing Sky's protected products and services. We strive for Frictionless smart authentication, Simple identity management and Rapid production integration. What you'll do: - Driving improvements and adoption of test frameworks, following the principles of the open source movement - Developing software to enhance the performance engineering capability of the tribe - Contributing to the delivery and success of the Sky Global OTT solution - Comfortable with taking full ownership of the Non-Functional test process, that includes ownership of the sign-off of release builds and in-depth issue investigation - Performing Non-Functional testing within an agile software development environment with a view to aiding continuous delivery - Building and designing real world test scenarios that are integrated into the continuous delivery pipeline What you'll bring: - High level programming/scripting languages, (Python, Bash and Lua preferred but not essential) - Working experience in Unix/Linux systems - Be familiar with communication protocols/technologies, HTTP/HTTPS is essential - Some experience with monitoring/visualization/time series database technologies is desirable e.g. Prometheus, Grafana, ELK, Splunk - Knowledge and experience of containerisation e.g. Docker, Kubernetes or Rancher would be useful - Working experience using version control e.g. git, subversion, mercurial Team Overview: OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband Where you'll work: Leeds: Our spacious tech hub is under a mile away from Leeds train station, with free water taxis available from Granary Wharf. There's also plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis and stay fit at our subsidised gym. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 22, 2021
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We securely authenticate and identify users accessing Sky's protected products and services. We strive for Frictionless smart authentication, Simple identity management and Rapid production integration. What you'll do: - Driving improvements and adoption of test frameworks, following the principles of the open source movement - Developing software to enhance the performance engineering capability of the tribe - Contributing to the delivery and success of the Sky Global OTT solution - Comfortable with taking full ownership of the Non-Functional test process, that includes ownership of the sign-off of release builds and in-depth issue investigation - Performing Non-Functional testing within an agile software development environment with a view to aiding continuous delivery - Building and designing real world test scenarios that are integrated into the continuous delivery pipeline What you'll bring: - High level programming/scripting languages, (Python, Bash and Lua preferred but not essential) - Working experience in Unix/Linux systems - Be familiar with communication protocols/technologies, HTTP/HTTPS is essential - Some experience with monitoring/visualization/time series database technologies is desirable e.g. Prometheus, Grafana, ELK, Splunk - Knowledge and experience of containerisation e.g. Docker, Kubernetes or Rancher would be useful - Working experience using version control e.g. git, subversion, mercurial Team Overview: OTT: Our team develops and supports technologies for Sky, globally. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: - Sky Q, for the TV you love all in one place - A generous pension package - Private healthcare - Discounted mobile and broadband Where you'll work: Leeds: Our spacious tech hub is under a mile away from Leeds train station, with free water taxis available from Granary Wharf. There's also plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis and stay fit at our subsidised gym. Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Wood Machinist Salary: £11.35 ph (dependant on skills/experience) Full Time; Permanent, 39 Hours per week Leeds LS27, West Yorkshire Our client are one of the country's leading shop fitting and woodworking manufacturing specialists to leading Blue Chip Retailers. Due to continued expansion and growth in their business, they are currently recruiting for an experienced and skilled NVQ level 3 wood machinist. Our client have an extensive woodworking machine workshop that has various machines including 4 sided planer, wide sander, crosscut and band saws, re- saw, spindle moulder, edge-bander, beam saw and CNC machines. Many of their machines are computer based, so the ability to operate computer based machines is a requirement You will have had at least 12 month's previous experience in operating one or more of the below machines and you must be able to work from CAD drawings & cutting sheets. SCM Combi Planer Wadkin Resaw Maggie Cross Cut Weinig Four Side Moulder SCM Sander Dominion Spindle Panhans Spindle Tennoner Wadkin Morticer SCM overhead router Panhans Bandsaw If you have previous experience of also working on the below machines this would be advantageous. FLT Counter Balance Licence SCM CNC Busellato CNC Edge bander Key Accountabilities but not limited to:- Produce high quality, accurate and timely work To meet client demands meeting tight deadlines To be flexible in your approach to work Proactive team player and committed to continuous improvement Adhere to all HSE requirements and ensure personal health and safety. Interested? If so, please send your cv by return. .
Apr 22, 2021
Full time
Wood Machinist Salary: £11.35 ph (dependant on skills/experience) Full Time; Permanent, 39 Hours per week Leeds LS27, West Yorkshire Our client are one of the country's leading shop fitting and woodworking manufacturing specialists to leading Blue Chip Retailers. Due to continued expansion and growth in their business, they are currently recruiting for an experienced and skilled NVQ level 3 wood machinist. Our client have an extensive woodworking machine workshop that has various machines including 4 sided planer, wide sander, crosscut and band saws, re- saw, spindle moulder, edge-bander, beam saw and CNC machines. Many of their machines are computer based, so the ability to operate computer based machines is a requirement You will have had at least 12 month's previous experience in operating one or more of the below machines and you must be able to work from CAD drawings & cutting sheets. SCM Combi Planer Wadkin Resaw Maggie Cross Cut Weinig Four Side Moulder SCM Sander Dominion Spindle Panhans Spindle Tennoner Wadkin Morticer SCM overhead router Panhans Bandsaw If you have previous experience of also working on the below machines this would be advantageous. FLT Counter Balance Licence SCM CNC Busellato CNC Edge bander Key Accountabilities but not limited to:- Produce high quality, accurate and timely work To meet client demands meeting tight deadlines To be flexible in your approach to work Proactive team player and committed to continuous improvement Adhere to all HSE requirements and ensure personal health and safety. Interested? If so, please send your cv by return. .
As a leader in the marketplace, Willis Towers Watson offers an excellent opportunity for experienced pension professionals. In the role of Senior Pensions Administrator, you will take on more advanced calculations and complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of the Pensions Administrators. What we can offer you? As a reward for your efforts, a competitive salary and benefits package is offered along with potential progression opportunity, support and further training. We are also open to homeworking and other office locations. The Role Working within an administration team, servicing both member and client queries in relation to DC/DB pension schemes. In conjunction with the Team Leader, ensure that all service level agreements and performance standards are achieved. Deputise in the absence of the Team Leader. Be a senior point of reference on technical issues and non-standard cases. Check and challenge work performed by less experienced associates and make sure that the requested work has been undertaken. Train, support and mentor junior associates and hold regular feedback sessions. Assist in more complex/project work when required including complaints . Continuously seek to identify areas where the service to clients /members could be improved and communicate findings to Team Leader. Ensure that targets and deadlines are met. The Requirements Experience of dealing with occupational pension schemes. Experience of coaching and supporting less experienced associates. Excellent interpersonal skills to include good written and verbal communication. Good time management skills and the ability to organise and prioritise own workload. Able to work to a high level of accuracy. Customer and quality focused. Computer literate. Equal Opportunity Employer
Apr 22, 2021
Full time
As a leader in the marketplace, Willis Towers Watson offers an excellent opportunity for experienced pension professionals. In the role of Senior Pensions Administrator, you will take on more advanced calculations and complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of the Pensions Administrators. What we can offer you? As a reward for your efforts, a competitive salary and benefits package is offered along with potential progression opportunity, support and further training. We are also open to homeworking and other office locations. The Role Working within an administration team, servicing both member and client queries in relation to DC/DB pension schemes. In conjunction with the Team Leader, ensure that all service level agreements and performance standards are achieved. Deputise in the absence of the Team Leader. Be a senior point of reference on technical issues and non-standard cases. Check and challenge work performed by less experienced associates and make sure that the requested work has been undertaken. Train, support and mentor junior associates and hold regular feedback sessions. Assist in more complex/project work when required including complaints . Continuously seek to identify areas where the service to clients /members could be improved and communicate findings to Team Leader. Ensure that targets and deadlines are met. The Requirements Experience of dealing with occupational pension schemes. Experience of coaching and supporting less experienced associates. Excellent interpersonal skills to include good written and verbal communication. Good time management skills and the ability to organise and prioritise own workload. Able to work to a high level of accuracy. Customer and quality focused. Computer literate. Equal Opportunity Employer
Tax Compliance & Oversight Manager Leeds £ Competitive Overview: An exciting new role for a Tax Compliance & Oversight Manager has been created in our growing team to bring on board a portfolio of clients and undertake a tax compliance and oversight role. This is a great opportunity to develop your tax technical knowledge, lead the day to day activities of a small team and support senior colleagues on ad hoc projects. Key Accountabilities and Main Responsibilities: · Lead the tax compliance offering for a portfolio of Investment Trust Companies. This will include annual and quarterly tax reporting, tax provisions for the interim and financial statements and ensuring tax payments are calculated and paid on a timely basis. You will have the opportunity to develop your own systems and processes with guidance from the Head of Tax. · Develop relationships with key personnel at each client to build trust and develop a strong understanding of each business's requirements. · Provide support and guidance to junior team members, manage holidays and appraisals. · Work alongside the wider Tax Team and Operational Oversight to oversee the tax compliance services provided by third parties. · Assist LFS Product team project work involving ITC clients, identify and communicate tax issues and assist with new client Due Diligence and on boarding. · Other work as determined by the LFS Board and the Head of Tax Experience & Personal Attributes: · ICAEW or CTA qualified · Tax compliance experience in a Top 10 professional services firm or comparable experience in-house. · Strong tax technical skills including a good understanding of the corporate interest restriction rules, capital allowances and transfer pricing. · Previous financial services or international tax experience an advantage, but not essential. · An ability to build strong working relationships both with clients and internal at all levels within the organisation. · An ability to learn quickly and work independently. Company Description : Link Group connects millions of people with their assets including equities, pension and superannuation, investments, property and other financial assets. We do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple. We help manage regulatory complexity, improve data management and provide tools to help people connect to their assets, leveraging analysis, insight and technology. Our core businesses are complemented by our expertise in digital solutions and data analytics and enable us to provide a complete service to our global network of clients and partners. (Link Asset Services is a member of Link Group.) Our Funds Solutions division is a leading independent Authorised Fund Manager and provider of fund administration and transfer agency services. We leverage our specialist knowledge and technology to support traditional and alternative funds in UK, Ireland, Luxembourg and Australia, manage £100bn of assets with circa 500 people. With a focus on strong governance, regulatory expertise and risk management, our business helps to manage regulatory compliance for asset managers and investors. Our unique place in the market, combined with our partnership approach, depth of experience and well-invested systems, enables us to support investment managers through the challenges of changing market and investor needs, and, as a result, help them to enhance returns, minimise costs and mitigate their risks. Additional Information: At Link we believe our people are our most important asset. We offer excellent career progression opportunities, ongoing training and development. If you thrive in a fast-paced environment, want your talent to be recognised and rewarded and are looking for a new challenge then we would love to hear from you. Together we achieve: We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment
Apr 22, 2021
Full time
Tax Compliance & Oversight Manager Leeds £ Competitive Overview: An exciting new role for a Tax Compliance & Oversight Manager has been created in our growing team to bring on board a portfolio of clients and undertake a tax compliance and oversight role. This is a great opportunity to develop your tax technical knowledge, lead the day to day activities of a small team and support senior colleagues on ad hoc projects. Key Accountabilities and Main Responsibilities: · Lead the tax compliance offering for a portfolio of Investment Trust Companies. This will include annual and quarterly tax reporting, tax provisions for the interim and financial statements and ensuring tax payments are calculated and paid on a timely basis. You will have the opportunity to develop your own systems and processes with guidance from the Head of Tax. · Develop relationships with key personnel at each client to build trust and develop a strong understanding of each business's requirements. · Provide support and guidance to junior team members, manage holidays and appraisals. · Work alongside the wider Tax Team and Operational Oversight to oversee the tax compliance services provided by third parties. · Assist LFS Product team project work involving ITC clients, identify and communicate tax issues and assist with new client Due Diligence and on boarding. · Other work as determined by the LFS Board and the Head of Tax Experience & Personal Attributes: · ICAEW or CTA qualified · Tax compliance experience in a Top 10 professional services firm or comparable experience in-house. · Strong tax technical skills including a good understanding of the corporate interest restriction rules, capital allowances and transfer pricing. · Previous financial services or international tax experience an advantage, but not essential. · An ability to build strong working relationships both with clients and internal at all levels within the organisation. · An ability to learn quickly and work independently. Company Description : Link Group connects millions of people with their assets including equities, pension and superannuation, investments, property and other financial assets. We do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple. We help manage regulatory complexity, improve data management and provide tools to help people connect to their assets, leveraging analysis, insight and technology. Our core businesses are complemented by our expertise in digital solutions and data analytics and enable us to provide a complete service to our global network of clients and partners. (Link Asset Services is a member of Link Group.) Our Funds Solutions division is a leading independent Authorised Fund Manager and provider of fund administration and transfer agency services. We leverage our specialist knowledge and technology to support traditional and alternative funds in UK, Ireland, Luxembourg and Australia, manage £100bn of assets with circa 500 people. With a focus on strong governance, regulatory expertise and risk management, our business helps to manage regulatory compliance for asset managers and investors. Our unique place in the market, combined with our partnership approach, depth of experience and well-invested systems, enables us to support investment managers through the challenges of changing market and investor needs, and, as a result, help them to enhance returns, minimise costs and mitigate their risks. Additional Information: At Link we believe our people are our most important asset. We offer excellent career progression opportunities, ongoing training and development. If you thrive in a fast-paced environment, want your talent to be recognised and rewarded and are looking for a new challenge then we would love to hear from you. Together we achieve: We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment
Senior Customer Services Representative Leeds Company Description Link Group connects millions of people with their assets including equities, pension and superannuation, investments, property and other financial assets. We do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple. We help manage regulatory complexity, improve data management and provide tools to help people connect to their assets, leveraging analysis, insight and technology. Our core businesses are complemented by our expertise in digital solutions and data analytics, and enable us to provide a complete service to our global network of clients and partners. (Link Asset Services is a member of Link Group.) Our Funds Solutions division is a leading independent Authorised Fund Manager and provider of fund administration and transfer agency services. We leverage our specialist knowledge and technology to support traditional and alternative funds in UK, Ireland, Luxembourg and Australia, manage £100bn of assets with circa 500 people. With a focus on strong governance, regulatory expertise and risk management, our business helps to manage regulatory compliance for asset managers and investors. Our unique place in the market, combined with our partnership approach, depth of experience and well-invested systems, enables us to support investment managers through the challenges of changing market and investor needs, and, as a result, help them to enhance returns, minimise costs and mitigate their risks. Job Description Overview: This role is responsible for supporting complex and technical queries within the customer service environment and will report directly to the Team Manager. They will support achievement of service standards to all clients via telephone, e-mail and webchat channels. They will ensure that customer service excellence is delivered through all contact channels both direct to customer and via intermediaries and will be the senior admin members of the customer service team who support less experienced administrators and the leadership team. Engagement with platform and distributors will also be integral in addition to being able to execute telephone dealing instructions. Specialist technical knowledge and experience in the industry around generalist products is desirable with experience of working within financial services and within specialist and regulated teams is essential. Key Accountabilities and Main Responsibilities: Strategic Focus · Support the immediate and wider team with driving change · Support the leadership team with current and potential client onboarding · Proactively develop and strengthen customer relationships Operational Management Take accountability for day to day resourcing and management of the team Respond to enquiries from both prospect and existing customers, their representatives and intermediaries and from platforms via by telephone, e-mail or web chat within the agreed SLA's Functioning as a technical specialist around platform and distributor queries Resolve queries at first point of contact and ensure referral to relevant external parties as appropriate Support Complaints Associates by taking referrals and adopting first contact resolution tactics Deliver world class customer service in all interactions with customers and their representatives People Leadership Act as a referral point for less experienced members of the team on technical and industry queries Maintain responsibility for own development Keep up to date with own professional accreditation and examinations Act as a senior member of the customer agent team who has the capability and aptitude to be multi and cross skilled across skill sets Governance and Risk Understand GRC processes and systems and support leadership team to log and conclude breaches and errors Maintain own training and keep up to date regulatory developments Meet required service standards through maintaining required quality standards Experience & Personal Attributes: IOC module 1 and a clear plan of working towards full IOC (3 modules) desirable Experience in Financial Services and Customer Servicing A personal desire to service customers and provide excellent end to end client experience Personal commitment to and visible role modelling of the organisation's behaviours and values A positive "can do" and forward thinking mindset, with a desire to support and coach others as required Strong written and verbal communication skills Ability to deliver training to others as required Strong teamwork ethic Strong and demonstrated technical awareness Ability to influence others and manage resources as required Open to managing and driving local change Additional Information: At Link we believe our people are our most important asset. We offer excellent career progression opportunities, ongoing training and development. If you thrive in a fast-paced environment, want your talent to be recognised and rewarded and are looking for a new challenge then we would love to hear from you. Together we achieve: We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities,...
Apr 22, 2021
Full time
Senior Customer Services Representative Leeds Company Description Link Group connects millions of people with their assets including equities, pension and superannuation, investments, property and other financial assets. We do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple. We help manage regulatory complexity, improve data management and provide tools to help people connect to their assets, leveraging analysis, insight and technology. Our core businesses are complemented by our expertise in digital solutions and data analytics, and enable us to provide a complete service to our global network of clients and partners. (Link Asset Services is a member of Link Group.) Our Funds Solutions division is a leading independent Authorised Fund Manager and provider of fund administration and transfer agency services. We leverage our specialist knowledge and technology to support traditional and alternative funds in UK, Ireland, Luxembourg and Australia, manage £100bn of assets with circa 500 people. With a focus on strong governance, regulatory expertise and risk management, our business helps to manage regulatory compliance for asset managers and investors. Our unique place in the market, combined with our partnership approach, depth of experience and well-invested systems, enables us to support investment managers through the challenges of changing market and investor needs, and, as a result, help them to enhance returns, minimise costs and mitigate their risks. Job Description Overview: This role is responsible for supporting complex and technical queries within the customer service environment and will report directly to the Team Manager. They will support achievement of service standards to all clients via telephone, e-mail and webchat channels. They will ensure that customer service excellence is delivered through all contact channels both direct to customer and via intermediaries and will be the senior admin members of the customer service team who support less experienced administrators and the leadership team. Engagement with platform and distributors will also be integral in addition to being able to execute telephone dealing instructions. Specialist technical knowledge and experience in the industry around generalist products is desirable with experience of working within financial services and within specialist and regulated teams is essential. Key Accountabilities and Main Responsibilities: Strategic Focus · Support the immediate and wider team with driving change · Support the leadership team with current and potential client onboarding · Proactively develop and strengthen customer relationships Operational Management Take accountability for day to day resourcing and management of the team Respond to enquiries from both prospect and existing customers, their representatives and intermediaries and from platforms via by telephone, e-mail or web chat within the agreed SLA's Functioning as a technical specialist around platform and distributor queries Resolve queries at first point of contact and ensure referral to relevant external parties as appropriate Support Complaints Associates by taking referrals and adopting first contact resolution tactics Deliver world class customer service in all interactions with customers and their representatives People Leadership Act as a referral point for less experienced members of the team on technical and industry queries Maintain responsibility for own development Keep up to date with own professional accreditation and examinations Act as a senior member of the customer agent team who has the capability and aptitude to be multi and cross skilled across skill sets Governance and Risk Understand GRC processes and systems and support leadership team to log and conclude breaches and errors Maintain own training and keep up to date regulatory developments Meet required service standards through maintaining required quality standards Experience & Personal Attributes: IOC module 1 and a clear plan of working towards full IOC (3 modules) desirable Experience in Financial Services and Customer Servicing A personal desire to service customers and provide excellent end to end client experience Personal commitment to and visible role modelling of the organisation's behaviours and values A positive "can do" and forward thinking mindset, with a desire to support and coach others as required Strong written and verbal communication skills Ability to deliver training to others as required Strong teamwork ethic Strong and demonstrated technical awareness Ability to influence others and manage resources as required Open to managing and driving local change Additional Information: At Link we believe our people are our most important asset. We offer excellent career progression opportunities, ongoing training and development. If you thrive in a fast-paced environment, want your talent to be recognised and rewarded and are looking for a new challenge then we would love to hear from you. Together we achieve: We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities,...
Business Analyst This cutting edge intelligence arm delivers solutions which help to protect and enhance the connected world, and need a skilled Business Analyst to join a newly formed bespoke project team. They operate in four key domains of expertise: Cyber Security, Financial Crime, Communications Intelligence and Digital Transformation...... click apply for full job details
Apr 22, 2021
Full time
Business Analyst This cutting edge intelligence arm delivers solutions which help to protect and enhance the connected world, and need a skilled Business Analyst to join a newly formed bespoke project team. They operate in four key domains of expertise: Cyber Security, Financial Crime, Communications Intelligence and Digital Transformation...... click apply for full job details
What's the role? Various Day, Night & Tramping shifts available As the face of our brand you will drive across some of the major UK roads, helping to keep the country moving. Our vehicles have state-of-the-art telematics and the pride we take in their maintenance, reflects the pride we take in our brand...... click apply for full job details
Apr 22, 2021
Full time
What's the role? Various Day, Night & Tramping shifts available As the face of our brand you will drive across some of the major UK roads, helping to keep the country moving. Our vehicles have state-of-the-art telematics and the pride we take in their maintenance, reflects the pride we take in our brand...... click apply for full job details
Company Description Link Group connects millions of people with their assets including equities, pension and superannuation, investments, property and other financial assets. We do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple. We help manage regulatory complexity, improve data management and provide tools to help people connect to their assets, leveraging analysis, insight and technology. Our core businesses are complemented by our expertise in digital solutions and data analytics, and enable us to provide a complete service to our global network of clients and partners. (Link Asset Services is a member of Link Group.) Our dedicated Technology & Operations division manages day-to-day operations, data processing and information analysis, utilising innovative technology to provide our clients with end to end solutions as well as a range of value-added services. Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases or provide insights through predictive analytics. By focussing on product and service innovation, our Technology & Operations division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group. Overview Responsible for managing the staff and regulated services provided by the Share Dealing Payments Team. In particular ensuring that all relevant FCA regulations are complied with. Key Accountabilities and Main Responsibilities Ensure full compliance with internal and external procedures and FCA regulations Ensure that all complaints received are dealt with in accordance with the defined procedures Ensure that any incidents or breaches are reported in accordance with procedures Manage the office administration of the department effectively Ensure Hornbill/ email queries are investigated/answered Investigate and resolve any reconciliation issues, liaising with administrator concerned and reporting any issues to Supervisor Check letters written by Team before they are sent Check ad hoc documents as required. (Cheques, Chaps etc.) Approve Laser Cheque Production cheques Discuss and deal with any concerns staff members may have with their role or the team (refer to Assistant Manager as required) Conduct staff appraisals and objective setting goals on a half yearly and yearly basis Assist the manager with planning, monitoring and co-ordinating workloads to ensure appropriate resources/skills within the team are utilised to maintain performance standards Assist the manager with monitoring the effectiveness of working procedures and ensure that these are met by all staff Ensure that work is carried out within agreed procedures and time frames so as to meet Link Group standards and those recognised at industry level ensure all development / training plans and coaching of staff are implemented to maximise full potential and highlight any concerns regarding team and individual performance Assist direct reports with any issues/queries in the absence of the Manager or in conjunction with the Manager Assist and deal with any ad-hoc duties within the department Ensure key controls are carried out within the month they are due and that any issues highlighted or addressed are followed through to resolution Ensure functions are performed within the framework of the CASS rules. Experience & Personal Attributes IOC qualified Proven ability to manage a team Working knowledge of the UK equities market Strong leadership skills. Additional Information At Link we believe our people are our most important asset. We offer excellent career progression opportunities, ongoing training and development. If you thrive in a fast-paced environment, want your talent to be recognised and rewarded and are looking for a new challenge then we would love to hear from you. Together we achieve: We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.
Apr 22, 2021
Full time
Company Description Link Group connects millions of people with their assets including equities, pension and superannuation, investments, property and other financial assets. We do this by partnering with thousands of financial market participants to deliver services, solutions and technology platforms that enhance the user experience and make scaled administration simple. We help manage regulatory complexity, improve data management and provide tools to help people connect to their assets, leveraging analysis, insight and technology. Our core businesses are complemented by our expertise in digital solutions and data analytics, and enable us to provide a complete service to our global network of clients and partners. (Link Asset Services is a member of Link Group.) Our dedicated Technology & Operations division manages day-to-day operations, data processing and information analysis, utilising innovative technology to provide our clients with end to end solutions as well as a range of value-added services. Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases or provide insights through predictive analytics. By focussing on product and service innovation, our Technology & Operations division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group. Overview Responsible for managing the staff and regulated services provided by the Share Dealing Payments Team. In particular ensuring that all relevant FCA regulations are complied with. Key Accountabilities and Main Responsibilities Ensure full compliance with internal and external procedures and FCA regulations Ensure that all complaints received are dealt with in accordance with the defined procedures Ensure that any incidents or breaches are reported in accordance with procedures Manage the office administration of the department effectively Ensure Hornbill/ email queries are investigated/answered Investigate and resolve any reconciliation issues, liaising with administrator concerned and reporting any issues to Supervisor Check letters written by Team before they are sent Check ad hoc documents as required. (Cheques, Chaps etc.) Approve Laser Cheque Production cheques Discuss and deal with any concerns staff members may have with their role or the team (refer to Assistant Manager as required) Conduct staff appraisals and objective setting goals on a half yearly and yearly basis Assist the manager with planning, monitoring and co-ordinating workloads to ensure appropriate resources/skills within the team are utilised to maintain performance standards Assist the manager with monitoring the effectiveness of working procedures and ensure that these are met by all staff Ensure that work is carried out within agreed procedures and time frames so as to meet Link Group standards and those recognised at industry level ensure all development / training plans and coaching of staff are implemented to maximise full potential and highlight any concerns regarding team and individual performance Assist direct reports with any issues/queries in the absence of the Manager or in conjunction with the Manager Assist and deal with any ad-hoc duties within the department Ensure key controls are carried out within the month they are due and that any issues highlighted or addressed are followed through to resolution Ensure functions are performed within the framework of the CASS rules. Experience & Personal Attributes IOC qualified Proven ability to manage a team Working knowledge of the UK equities market Strong leadership skills. Additional Information At Link we believe our people are our most important asset. We offer excellent career progression opportunities, ongoing training and development. If you thrive in a fast-paced environment, want your talent to be recognised and rewarded and are looking for a new challenge then we would love to hear from you. Together we achieve: We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.
Company Description DPD is one of the fastest growing express parcel delivery companies in the UK, with a turnover of £1.9 billion. As a multi award-winning company that has been voted the nation's favourite parcel carrier for eight years running, we have a very clear strategy to support our enviable position...... click apply for full job details
Apr 22, 2021
Full time
Company Description DPD is one of the fastest growing express parcel delivery companies in the UK, with a turnover of £1.9 billion. As a multi award-winning company that has been voted the nation's favourite parcel carrier for eight years running, we have a very clear strategy to support our enviable position...... click apply for full job details
Touchstone (registered charity No. ) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people. Live Well Leeds Service User Consultant NJC Scale Points 7 – 11, starting at £20,092 pa / pro rata 15 hours per week This role is fixed term for up to 12 months, with a possibility of extension. The aim of Live Well Leeds is to provide flexible and practical support to adults across Leeds. This has been commissioned by Leeds City Council Adult Social Care and is delivered by a Partnership (comprising Touchstone as the lead, Community Links and Leeds Mind) and a Delivery Network (comprising of 16 different voluntary sector partners). The service aims to be easy for diverse people to access, navigate and receive high quality support to improve and maintain their mental health. We offer a seven day service, including evenings and weekends according to community/individual needs and wishes and are committed to co-production in all that we do. This job is a great opportunity to help use your skills and experience to enable more of our service users to shape and improve our services across the 18 partners and to build on the work already going on, working ensure all groups and communities are able to be involved The aim is to work with Live Well Leeds staff and volunteers to ensure the full and effective involvement of service users in the design, development and delivery of services, identifying barriers to this, and supporting Live Well Leeds to develop meaningful service user involvement and activities. The successful candidate will draw on their own lived experience of mental health services to develop diverse and inclusive service user involvement across the whole of Live Well Leeds across a wide range of innovative partners in particular to develop support excluded communities and groups. Closing Date: 3 May 2021 Interviews will be held on: 17 May 2021 How to apply: Please click 'Apply' to be redirected to our website, where you can download the application pack. Please note, you are not applying at this stage. Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. No agencies please.
Apr 22, 2021
Full time
Touchstone (registered charity No. ) is a leading voluntary sector agency providing high quality services to improve the health and wellbeing of local people. Live Well Leeds Service User Consultant NJC Scale Points 7 – 11, starting at £20,092 pa / pro rata 15 hours per week This role is fixed term for up to 12 months, with a possibility of extension. The aim of Live Well Leeds is to provide flexible and practical support to adults across Leeds. This has been commissioned by Leeds City Council Adult Social Care and is delivered by a Partnership (comprising Touchstone as the lead, Community Links and Leeds Mind) and a Delivery Network (comprising of 16 different voluntary sector partners). The service aims to be easy for diverse people to access, navigate and receive high quality support to improve and maintain their mental health. We offer a seven day service, including evenings and weekends according to community/individual needs and wishes and are committed to co-production in all that we do. This job is a great opportunity to help use your skills and experience to enable more of our service users to shape and improve our services across the 18 partners and to build on the work already going on, working ensure all groups and communities are able to be involved The aim is to work with Live Well Leeds staff and volunteers to ensure the full and effective involvement of service users in the design, development and delivery of services, identifying barriers to this, and supporting Live Well Leeds to develop meaningful service user involvement and activities. The successful candidate will draw on their own lived experience of mental health services to develop diverse and inclusive service user involvement across the whole of Live Well Leeds across a wide range of innovative partners in particular to develop support excluded communities and groups. Closing Date: 3 May 2021 Interviews will be held on: 17 May 2021 How to apply: Please click 'Apply' to be redirected to our website, where you can download the application pack. Please note, you are not applying at this stage. Touchstone is an equal opportunities organisation, a Trans Positive employer and applications are welcome from all sections of the community, particularly, BME and LGBT communities and/or people with disabilities who are under-represented within Touchstone. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. No agencies please.
DevOps Engineer A DevOps Engineer with AWS experience is needed to join one of the United Kingdom's leading Cyber Security solution provider is that is building a Greenfield technology team to work on a large national security project. The DevOps Engineer will be part of an empowered, autonomous development team, and help/assist in the protection of some of the UK's most critical infrastructures and...... click apply for full job details
Apr 22, 2021
Full time
DevOps Engineer A DevOps Engineer with AWS experience is needed to join one of the United Kingdom's leading Cyber Security solution provider is that is building a Greenfield technology team to work on a large national security project. The DevOps Engineer will be part of an empowered, autonomous development team, and help/assist in the protection of some of the UK's most critical infrastructures and...... click apply for full job details
EMPLOYER ENGAGEMENT ADVISOR Hours: 37 per week Salary: £21,684 - £24,953 per annum As an award-winning college, we are looking for exceptional staff to join our team. We truly value our support staff who have a key role in supporting and developing our students. Employer Engagement, which includes the apprenticeship provision, is one of the College's growth areas and we are proud of our excellent facilities and the quality of our assessment, teaching and learning to meet industry needs. Duties will include the monitoring and management of a caseload of students in line with the College's contracts with funding bodies. You will also carry out employer recruitment, health & safety vetting, employer/student sign ups, secure places and monitor progression together with ensuring College / student files meet audit compliance requirements. You will liaise with employers, agencies and college staff to ensure all learners have a quality experience and are able to progress onto further learning or employment opportunities. Educated to NVQ Level 3 or equivalent in a relevant area, you should have relevant and recent experience in an educational or training environment liaising with external organisations/stakeholders. You should have the necessary skills to deal with young people in a challenging and fast moving environment. You will be required to travel on a daily basis and may be required to stay in accommodation. Therefore, a full driving licence and the ability to use your own transport is essential for this post. In return, we offer a warm and welcoming college with an excellent benefits package that includes: A 25-day annual leave entitlement, plus 8 Bank Holidays and 6 college closure days (plus an additional 5 days of leave after 5 years of service with us) A well-respected pension scheme (West Yorkshire Pension Fund) Free parking at all our College sites (on a first come first served basis) Family friendly policies and opportunities for flexible working Superb opportunities for training and development So, if you'd like to be part of a unique organisation that supports one of the largest and most diverse employment sectors in the UK, we'd love to hear from you. Please note that all applications should be completed online. Please visit the vacancies section of our website ore press APPLY and we shall send you application detals. Closing date: Tuesday 27th April 2021 Please note this position is subject to a Disclosure and Barring Service Check. The College is committed to safeguarding children, young people and vulnerable adults. It is also committed to the 'Prevent Duty' and the requirement to prevent people being drawn into terrorism and expects all staff to share these commitments.
Apr 22, 2021
Full time
EMPLOYER ENGAGEMENT ADVISOR Hours: 37 per week Salary: £21,684 - £24,953 per annum As an award-winning college, we are looking for exceptional staff to join our team. We truly value our support staff who have a key role in supporting and developing our students. Employer Engagement, which includes the apprenticeship provision, is one of the College's growth areas and we are proud of our excellent facilities and the quality of our assessment, teaching and learning to meet industry needs. Duties will include the monitoring and management of a caseload of students in line with the College's contracts with funding bodies. You will also carry out employer recruitment, health & safety vetting, employer/student sign ups, secure places and monitor progression together with ensuring College / student files meet audit compliance requirements. You will liaise with employers, agencies and college staff to ensure all learners have a quality experience and are able to progress onto further learning or employment opportunities. Educated to NVQ Level 3 or equivalent in a relevant area, you should have relevant and recent experience in an educational or training environment liaising with external organisations/stakeholders. You should have the necessary skills to deal with young people in a challenging and fast moving environment. You will be required to travel on a daily basis and may be required to stay in accommodation. Therefore, a full driving licence and the ability to use your own transport is essential for this post. In return, we offer a warm and welcoming college with an excellent benefits package that includes: A 25-day annual leave entitlement, plus 8 Bank Holidays and 6 college closure days (plus an additional 5 days of leave after 5 years of service with us) A well-respected pension scheme (West Yorkshire Pension Fund) Free parking at all our College sites (on a first come first served basis) Family friendly policies and opportunities for flexible working Superb opportunities for training and development So, if you'd like to be part of a unique organisation that supports one of the largest and most diverse employment sectors in the UK, we'd love to hear from you. Please note that all applications should be completed online. Please visit the vacancies section of our website ore press APPLY and we shall send you application detals. Closing date: Tuesday 27th April 2021 Please note this position is subject to a Disclosure and Barring Service Check. The College is committed to safeguarding children, young people and vulnerable adults. It is also committed to the 'Prevent Duty' and the requirement to prevent people being drawn into terrorism and expects all staff to share these commitments.
Due to continuous growth, we have created a fantastic opportunity to recruit an Operations Manager (ITIL Qualified) to join initially our Implementation team as we begin to expand our brand-new office in Leeds. As a key member of our Leeds function, you will take charge with creating your operational teams who will be part of our fully managed service division. The Role! As you will be the first person in this role, you will truly have the opportunity to shape and develop the role from the get-go! Being the Operations Manager, you will be ITIL qualified and take full end-to-end ownership of our Infrastructure & Application monitoring solutions for the upcoming Cennox Managed Services division currently being developed. Don't worry we will not throw you in the deep end! The role will initially commence as part of the implementation phase to plan and create your new team from the ground up along with all associated processes and procedures for the teams to follow. You'll be working alongside in-house Recruitment by creating job role requirements, criteria skill sets, interviewing and ensuring all new team members receive full induction and training as well as compliance protocols are always upheld. Upon the completion of implementation, you will continue as the Managed Services Operations Manager within Leeds and will then include BAU accountability for the 24/7 Operational Team and managing the Service take-on for any new subsequent requirements whilst monitoring the progress and current processes within the division. You will be ITIL qualified with strong experience of Operational/Leadership Management as well as IT infrastructure & Software environment experience. You will have a passion to ensure client service delivery is consistently outstanding and striving towards continuous success! This role is truly people centred therefore, you will have great people skills along with strong communication abilities with all staff across all departments as well as external customers/clients and third-party suppliers. Some of the duties are: Collaborate with the wider Cennox Managed Service Implementation team to analyse and define the new function Create and define the staffing structure and roles within the division Implement processes and interactions to deliver the services of the team - interaction with 3rd parties and customer where required Lead on ensuring all new starters including internal transferred staff receive full training and are monitored to ensure a high delivery service is maintained at all times Once in BAU, full accountability of the 24/7 operational team will be required, delivering industry leading uptime against the ITIL framework About You! Essential: ITIL Qualified is essential to the role Strong previous experience of managing/leading teams at Operational Management level IT infrastructure & Software environment experience Prior experience of managing a high availability operational environment with 24/7 operational teams Demonstrate a strong understanding of security & compliance requirements within an operational 24/7 team environment as well as ITIL frameworks Strong use of Reporting & Analytical tools to drive continuous improvement Would be nice to have but no means essential: Prior experience within the ATM/Payments Banking industry Please be aware all successful candidates for this position will be required to undergo a pre-employment screening process inclusive but not limited to; criminal record check, employment/education referencing etc. You will also show our organisational behaviours, which are: Make it happen - taking personal responsibility and being flexible to get things done Respect - listening and promoting a positive image of Cennox Business sense - understanding what's best for the business and making sound decisions Cennox is a progressive and ambitious, providing numerous services to the Banking & Financial Industry, including Managed Services, ATM Machines Installation & Maintenance, ATM Security, Signage and Branch Transformation. With 800+ staff globally, Cennox is on a path of rapid growth.
Apr 22, 2021
Full time
Due to continuous growth, we have created a fantastic opportunity to recruit an Operations Manager (ITIL Qualified) to join initially our Implementation team as we begin to expand our brand-new office in Leeds. As a key member of our Leeds function, you will take charge with creating your operational teams who will be part of our fully managed service division. The Role! As you will be the first person in this role, you will truly have the opportunity to shape and develop the role from the get-go! Being the Operations Manager, you will be ITIL qualified and take full end-to-end ownership of our Infrastructure & Application monitoring solutions for the upcoming Cennox Managed Services division currently being developed. Don't worry we will not throw you in the deep end! The role will initially commence as part of the implementation phase to plan and create your new team from the ground up along with all associated processes and procedures for the teams to follow. You'll be working alongside in-house Recruitment by creating job role requirements, criteria skill sets, interviewing and ensuring all new team members receive full induction and training as well as compliance protocols are always upheld. Upon the completion of implementation, you will continue as the Managed Services Operations Manager within Leeds and will then include BAU accountability for the 24/7 Operational Team and managing the Service take-on for any new subsequent requirements whilst monitoring the progress and current processes within the division. You will be ITIL qualified with strong experience of Operational/Leadership Management as well as IT infrastructure & Software environment experience. You will have a passion to ensure client service delivery is consistently outstanding and striving towards continuous success! This role is truly people centred therefore, you will have great people skills along with strong communication abilities with all staff across all departments as well as external customers/clients and third-party suppliers. Some of the duties are: Collaborate with the wider Cennox Managed Service Implementation team to analyse and define the new function Create and define the staffing structure and roles within the division Implement processes and interactions to deliver the services of the team - interaction with 3rd parties and customer where required Lead on ensuring all new starters including internal transferred staff receive full training and are monitored to ensure a high delivery service is maintained at all times Once in BAU, full accountability of the 24/7 operational team will be required, delivering industry leading uptime against the ITIL framework About You! Essential: ITIL Qualified is essential to the role Strong previous experience of managing/leading teams at Operational Management level IT infrastructure & Software environment experience Prior experience of managing a high availability operational environment with 24/7 operational teams Demonstrate a strong understanding of security & compliance requirements within an operational 24/7 team environment as well as ITIL frameworks Strong use of Reporting & Analytical tools to drive continuous improvement Would be nice to have but no means essential: Prior experience within the ATM/Payments Banking industry Please be aware all successful candidates for this position will be required to undergo a pre-employment screening process inclusive but not limited to; criminal record check, employment/education referencing etc. You will also show our organisational behaviours, which are: Make it happen - taking personal responsibility and being flexible to get things done Respect - listening and promoting a positive image of Cennox Business sense - understanding what's best for the business and making sound decisions Cennox is a progressive and ambitious, providing numerous services to the Banking & Financial Industry, including Managed Services, ATM Machines Installation & Maintenance, ATM Security, Signage and Branch Transformation. With 800+ staff globally, Cennox is on a path of rapid growth.
Head of Platform Engineering - EdTech Startup Oliver Bernard are currently seeking a Head of Platform Engineering to join a small team within an EdTech/Tech for Good startup, based in Leeds, as part of extensive expansion plans for their DevOps and Platform Engineering function. Looking to improve the scalability and functionality of their platform, the ideal candidate will have Managerial experienc...... click apply for full job details
Apr 22, 2021
Full time
Head of Platform Engineering - EdTech Startup Oliver Bernard are currently seeking a Head of Platform Engineering to join a small team within an EdTech/Tech for Good startup, based in Leeds, as part of extensive expansion plans for their DevOps and Platform Engineering function. Looking to improve the scalability and functionality of their platform, the ideal candidate will have Managerial experienc...... click apply for full job details
Branch Manager An exciting position has become available for a full-time Branch Manager based in Leeds. The successful candidate will earn a competitive salary. The Branch Manager will be experienced in the compressed air industry. The Branch Manager is responsible for the efficient, effective and profitable operation of the branch in accordance with the policies as laid down by the board whilst developing the sales activity both internally and externally. Role Requirements Experience in the compressed air industry is essential Role Responsibilities The achievement of gross profit objectives through sales driven growth. Compliance with the companies purchasing policies and procedures, including stock control. Credit control in accordance with the Company policy. The close control of overheads. Personnel including: Training and training needs, Regular staff appraisal, Motivation, Advising on any significant change of circumstances. The security and safe keeping of all company assets. Administrative matters, including the smooth flow of paperwork from the Branch to Head Office and Group Services. The provision of an efficient, customer focused, internal branch sales function, encompassing a positive telephone sales approach and efficient processing of quotations. The provision of effective control of the external sales personnel in order to ensure that all sales opportunities are maximised. Health and safety - implementation of the Company safety policy and procedures, advising on any area / practises requiring attention. Advising upon any relevant market trends. Any other duties or tasks as required or instructed by the Regional Director. Company Our client has been established for over 50 years, providing quality products and reliable service within the compressed air industry. By meeting the increasingly exacting demands of the manufacturing industry and their commitment to customer service has enabled them to become one of the largest distributors of compressed air equipment in the UK. Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button Keywords: Branch Manager, Manage, Managing, Compressed Air Industry
Apr 22, 2021
Full time
Branch Manager An exciting position has become available for a full-time Branch Manager based in Leeds. The successful candidate will earn a competitive salary. The Branch Manager will be experienced in the compressed air industry. The Branch Manager is responsible for the efficient, effective and profitable operation of the branch in accordance with the policies as laid down by the board whilst developing the sales activity both internally and externally. Role Requirements Experience in the compressed air industry is essential Role Responsibilities The achievement of gross profit objectives through sales driven growth. Compliance with the companies purchasing policies and procedures, including stock control. Credit control in accordance with the Company policy. The close control of overheads. Personnel including: Training and training needs, Regular staff appraisal, Motivation, Advising on any significant change of circumstances. The security and safe keeping of all company assets. Administrative matters, including the smooth flow of paperwork from the Branch to Head Office and Group Services. The provision of an efficient, customer focused, internal branch sales function, encompassing a positive telephone sales approach and efficient processing of quotations. The provision of effective control of the external sales personnel in order to ensure that all sales opportunities are maximised. Health and safety - implementation of the Company safety policy and procedures, advising on any area / practises requiring attention. Advising upon any relevant market trends. Any other duties or tasks as required or instructed by the Regional Director. Company Our client has been established for over 50 years, providing quality products and reliable service within the compressed air industry. By meeting the increasingly exacting demands of the manufacturing industry and their commitment to customer service has enabled them to become one of the largest distributors of compressed air equipment in the UK. Why should you apply? To join a fantastic company To become part of a great team To showcase your knowledge and skill set If you're the ideal candidate our client is looking for, please send your CV by clicking the APPLY button Keywords: Branch Manager, Manage, Managing, Compressed Air Industry
Position: Electrician Type: Permanent / Fulltime Salary: £28,000 - £35,000 Excellent opportunity for an experienced Electrical Engineer to join a well-established company based in Leeds The Company: They are a well-established and reputable electrical company in the Leeds. They serve the city and surrounding areas such as Wakefield, Dewsbury and Batley. Due to continued growth, they are looking for electricians to join their team. Immediate starts available. Full time permanent roles based on 40 hours per week Monday to Friday 08:00 - 17:00 The role will involve working alone or as part of a team in commercial and domestic environments. Good communication skills are essential as the role will involve speaking to existing and new clients on a daily basis. Ideal candidates will have the following; A minimum of 3 years' experience at a fully qualified level in the electrical industry City and Guilds 2360 Parts 1 and 2, or NVQ Level 3 or equivalent 18th Edition wiring regulations qualification (desirable) City and Guilds 2391 or equivalent (desirable) Good knowledge in al aspects of electrical installations and be able to complete work to a high standard of workmanship in accordance with the current edition of the IET Wiring Regulations Experience in fault finding and repairs, installation work and inspection and testing Experience in 3 phase installations The ability to apply knowledge to a variety of situations Electricians duties will include Installation, alterations, repairs and testing to electrical installations Fault finding and repair on a variety of domestic & commercial installations The ability to fill in correct the appropriate Electrical Certificate or Electrical Condition report Ensuring site safety and complying with relevant policies and procedures Completing daily paperwork and reporting back to a Line Manager Ordering required materials Speaking with clients and customers in a professional manner Ensuring a high level of customer service is achieved In return, the company offers a competitive salary for the right candidate that will range depending on experience and qualifications. Company vehicle provided If you have the relevant skills/attributes to fulfil this role then please apply now for immediate consideration!
Apr 22, 2021
Full time
Position: Electrician Type: Permanent / Fulltime Salary: £28,000 - £35,000 Excellent opportunity for an experienced Electrical Engineer to join a well-established company based in Leeds The Company: They are a well-established and reputable electrical company in the Leeds. They serve the city and surrounding areas such as Wakefield, Dewsbury and Batley. Due to continued growth, they are looking for electricians to join their team. Immediate starts available. Full time permanent roles based on 40 hours per week Monday to Friday 08:00 - 17:00 The role will involve working alone or as part of a team in commercial and domestic environments. Good communication skills are essential as the role will involve speaking to existing and new clients on a daily basis. Ideal candidates will have the following; A minimum of 3 years' experience at a fully qualified level in the electrical industry City and Guilds 2360 Parts 1 and 2, or NVQ Level 3 or equivalent 18th Edition wiring regulations qualification (desirable) City and Guilds 2391 or equivalent (desirable) Good knowledge in al aspects of electrical installations and be able to complete work to a high standard of workmanship in accordance with the current edition of the IET Wiring Regulations Experience in fault finding and repairs, installation work and inspection and testing Experience in 3 phase installations The ability to apply knowledge to a variety of situations Electricians duties will include Installation, alterations, repairs and testing to electrical installations Fault finding and repair on a variety of domestic & commercial installations The ability to fill in correct the appropriate Electrical Certificate or Electrical Condition report Ensuring site safety and complying with relevant policies and procedures Completing daily paperwork and reporting back to a Line Manager Ordering required materials Speaking with clients and customers in a professional manner Ensuring a high level of customer service is achieved In return, the company offers a competitive salary for the right candidate that will range depending on experience and qualifications. Company vehicle provided If you have the relevant skills/attributes to fulfil this role then please apply now for immediate consideration!
Working in the MI and Insight team, a Credit Risk Analyst has exposure to the entire credit lifecycle of mortgages. This role supports the management of Credit Risk by conducting data mining and statistical analysis to design, develop and produce accurate and insightful management information that monitors the performance and characteristics of the Society's lending and informs senior management decision-making. The team plays an integral part in shaping the business and the role provides an ideal opportunity to learn about both Credit Risk and Financial Services. This is a great development role for someone who may have an already have some analysis experience or you may have studied or numerical discipline who has an interest in Credit Risk and looking to develop a future career path. This is such an exciting time to join a newly formed team within the Credit Risk function. You will be an important member of the team, bringing your continuous improvement mindset to reviewing our ways of working and shaping how data and MI is produced for the business to align to our strategic priority of purposeful analytics along with an inquisitive mind with the ability to spot emerging trends or areas of concern. As an employer who encourages flexible working please get in touch if you wish to discuss flexible working options. The credit risk team are currently working from home so you will start your journey with us being home based with some potential travel to our Leeds site with a view to moving forward in the future towards a balance of home and office working. What You'll Do • Performing basic analysis and run existing code to produce timely and accurate Credit Risk management information for review by the Society's Senior Leadership Team and decision making committees. • With guidance and support from senior colleagues, utilise best practice statistical and analytical techniques to perform analysis of the Society's Credit Risk portfolios and develop new reports to enable strategic decision making by management. • Develop an understanding of the credit risk lifecycle for residential, buy-to-let and commercial mortgages, and leverage that understanding to add value to your analysis. • Manage small to medium analytical projects and provide analysis to senior team members ensuring requirements are met and analysis is accurate. • Develop a detailed understanding of the Society's Credit Risk databases and retail and commercial lending policies and be able to process, manipulate and interpret data to support the above accountabilities. • Develop and maintain an understanding of the credit risk lifecycle for retail and commercial mortgages and leverage that understanding to add value to all analysis including new industry trends. • Communicate the results of analysis to management to a high standard, both written and verbally. • Build and maintain a network of key stakeholders and contacts across the business to facilitate knowledge sharing and cross functional working, and to be viewed as a subject matter expert for Credit Risk within the Society. How You'll Do It • Experience of analytical techniques which may have been gained from previous analytical experience or from studying for a numerical qualification. • Credit Risk understanding would be benefit but not essential as training will be provided to gain full competence. • Experience of data manipulation and a working knowledge of SAS (or similar statistical packages) SQL and Microsoft Excel is desirable. • Strong analytical and problem-solving skills. • The ability to undertake analytical tasks with appropriate support and guidance. • Strong organisational and prioritisation skills. • Continuous improvement mindset and always looking for ways we can improve our processes. • Strong communication skills, both written and verbal. So…. If you've got a solid background in analysis with an interest in credit risk and you want to develop a career in an empowering, respectful and supporting business then why not join us? Our people are our heart and soul; we're commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We're devoted to putting people first and doing the right thing by providing real help with real life. Due to the current situation with COVID-19 our recruitment process will be either carried out digitally on a video platform or via telephone. Yorkshire Building Society is an equal opportunities employer. 'Any Questions - Contact Claire Morley on email at ' Please note email applications will not be accepted, please follow the link to apply for the position.
Apr 22, 2021
Full time
Working in the MI and Insight team, a Credit Risk Analyst has exposure to the entire credit lifecycle of mortgages. This role supports the management of Credit Risk by conducting data mining and statistical analysis to design, develop and produce accurate and insightful management information that monitors the performance and characteristics of the Society's lending and informs senior management decision-making. The team plays an integral part in shaping the business and the role provides an ideal opportunity to learn about both Credit Risk and Financial Services. This is a great development role for someone who may have an already have some analysis experience or you may have studied or numerical discipline who has an interest in Credit Risk and looking to develop a future career path. This is such an exciting time to join a newly formed team within the Credit Risk function. You will be an important member of the team, bringing your continuous improvement mindset to reviewing our ways of working and shaping how data and MI is produced for the business to align to our strategic priority of purposeful analytics along with an inquisitive mind with the ability to spot emerging trends or areas of concern. As an employer who encourages flexible working please get in touch if you wish to discuss flexible working options. The credit risk team are currently working from home so you will start your journey with us being home based with some potential travel to our Leeds site with a view to moving forward in the future towards a balance of home and office working. What You'll Do • Performing basic analysis and run existing code to produce timely and accurate Credit Risk management information for review by the Society's Senior Leadership Team and decision making committees. • With guidance and support from senior colleagues, utilise best practice statistical and analytical techniques to perform analysis of the Society's Credit Risk portfolios and develop new reports to enable strategic decision making by management. • Develop an understanding of the credit risk lifecycle for residential, buy-to-let and commercial mortgages, and leverage that understanding to add value to your analysis. • Manage small to medium analytical projects and provide analysis to senior team members ensuring requirements are met and analysis is accurate. • Develop a detailed understanding of the Society's Credit Risk databases and retail and commercial lending policies and be able to process, manipulate and interpret data to support the above accountabilities. • Develop and maintain an understanding of the credit risk lifecycle for retail and commercial mortgages and leverage that understanding to add value to all analysis including new industry trends. • Communicate the results of analysis to management to a high standard, both written and verbally. • Build and maintain a network of key stakeholders and contacts across the business to facilitate knowledge sharing and cross functional working, and to be viewed as a subject matter expert for Credit Risk within the Society. How You'll Do It • Experience of analytical techniques which may have been gained from previous analytical experience or from studying for a numerical qualification. • Credit Risk understanding would be benefit but not essential as training will be provided to gain full competence. • Experience of data manipulation and a working knowledge of SAS (or similar statistical packages) SQL and Microsoft Excel is desirable. • Strong analytical and problem-solving skills. • The ability to undertake analytical tasks with appropriate support and guidance. • Strong organisational and prioritisation skills. • Continuous improvement mindset and always looking for ways we can improve our processes. • Strong communication skills, both written and verbal. So…. If you've got a solid background in analysis with an interest in credit risk and you want to develop a career in an empowering, respectful and supporting business then why not join us? Our people are our heart and soul; we're commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We're devoted to putting people first and doing the right thing by providing real help with real life. Due to the current situation with COVID-19 our recruitment process will be either carried out digitally on a video platform or via telephone. Yorkshire Building Society is an equal opportunities employer. 'Any Questions - Contact Claire Morley on email at ' Please note email applications will not be accepted, please follow the link to apply for the position.