E-Commerce Manager Manchester/Hybrid/Remote Up to 45k Our client is a dynamic marketing agency specialising in digital marketing and e-commerce solutions. Their clients are in beauty, skincare, fashion and more. They are seeking an experience E-Commerce Manager to join their vibrant team. The candidate will be managing and optimising client's e-commerce websites on the Shopify platform. You'll need a keen understanding of digital retail to be successful in this role. Day to day responsibilities of the role: Manage and oversee the day-to-day operations of clients' e-commerce websites on Shopify. Execute merchandising strategies, including product categorization, presentation, and promotion to maximize sales. Coordinate and implement sales promotions, ensuring timely execution and alignment with clients' marketing strategies. Continuously analyse website performance and customer engagement, implementing improvements for usability, design, content, and conversion. Add new products to the websites, including writing product descriptions, optimising images, and ensuring accurate pricing and inventory levels. Work closely with the marketing team to align e-commerce strategies with overall digital marketing efforts, including SEO, PPC, email marketing, and social media campaigns. Monitor and report on e-commerce metrics, providing insights and recommendations to enhance performance. Collaborate with clients to understand their business goals, providing expert advice and recommendations for e-commerce growth. What you'll need to be successful in the E-Commerce Manager role: Proven experience in e-commerce management, preferably with Shopify. Strong understanding of digital marketing principles and e-commerce trends. Excellent analytical skills and experience with e-commerce analytics tools. Excellent communication and project management skills. Ability to work independently and in a team environment. Strong problem-solving skills and attention to detail. Agency benefits: A competitive salary and benefits package. Remote role with the view to move hybrid with the addition of a Manchester office space. Opportunities for professional growth and development. A dynamic and collaborative work environment. The chance to work with a diverse range of clients and industries. If you're interested in this role and have the relevant experience, please click 'apply' or get in contact with Liv
Apr 19, 2024
Full time
E-Commerce Manager Manchester/Hybrid/Remote Up to 45k Our client is a dynamic marketing agency specialising in digital marketing and e-commerce solutions. Their clients are in beauty, skincare, fashion and more. They are seeking an experience E-Commerce Manager to join their vibrant team. The candidate will be managing and optimising client's e-commerce websites on the Shopify platform. You'll need a keen understanding of digital retail to be successful in this role. Day to day responsibilities of the role: Manage and oversee the day-to-day operations of clients' e-commerce websites on Shopify. Execute merchandising strategies, including product categorization, presentation, and promotion to maximize sales. Coordinate and implement sales promotions, ensuring timely execution and alignment with clients' marketing strategies. Continuously analyse website performance and customer engagement, implementing improvements for usability, design, content, and conversion. Add new products to the websites, including writing product descriptions, optimising images, and ensuring accurate pricing and inventory levels. Work closely with the marketing team to align e-commerce strategies with overall digital marketing efforts, including SEO, PPC, email marketing, and social media campaigns. Monitor and report on e-commerce metrics, providing insights and recommendations to enhance performance. Collaborate with clients to understand their business goals, providing expert advice and recommendations for e-commerce growth. What you'll need to be successful in the E-Commerce Manager role: Proven experience in e-commerce management, preferably with Shopify. Strong understanding of digital marketing principles and e-commerce trends. Excellent analytical skills and experience with e-commerce analytics tools. Excellent communication and project management skills. Ability to work independently and in a team environment. Strong problem-solving skills and attention to detail. Agency benefits: A competitive salary and benefits package. Remote role with the view to move hybrid with the addition of a Manchester office space. Opportunities for professional growth and development. A dynamic and collaborative work environment. The chance to work with a diverse range of clients and industries. If you're interested in this role and have the relevant experience, please click 'apply' or get in contact with Liv
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 60% of the time for most people (3 days in the office). Please speak to the Talent Acquisition team to find out more information. What does a Client Operations Director do at Hogarth? Reporting to the Head of Client Operations (HCO), the Client Operations Director (COD) is responsible for driving operational excellence and effecting change by defining and implementing the optimal operating models across the business. As well as building and implementing the right models and providing solutions to operational challenges, you will oversee a team responsible for quality of service, on-time and on-budget completion of deliverables, across a large portfolio of client accounts. You will manage a team and partner with the Global Client Managing Director (GCMD), Global Client Lead (GCL), Production and Commercial teams to deliver excellence. You lead by example and are creative in your solutions and ensure rigour in project scoping, resourcing and pricing. You understand Hogarth's capabilities, offerings and tools and activate them on client business challenges as needed. You leverage Hogarth's global network to deliver great work. The Client Operations Director will use their problem-solving skills, judgement and strong relationship building ability to lead and mentor the team. The COD is responsible for profitability across their client delivery portfolio. Key areas of responsibility Strategy and Financials: Partner with GCMD/GCL to define and implement the optimal operating model to deliver on clients' needs. You are the person who ensures the 'How?' is asked and answered Manage a portfolio of clients and partners with the GCMD/GCL to deliver revenue and profitability targets Lead the team to flawlessly deliver work that meets clients' business needs, assigning clear responsibility for tasks, decisions and objectives Formulate and activate strategic solutions based on key insights and learnings Leverage strong commercial knowledge and financial acumen Review and approve scopes of work Proactively seek and identify new revenue opportunities across your clients Ensure the right team structures and roles are in play against client scopes and revenue and that the Client Delivery team are supported when required Control freelance budgets and contracts across Client Delivery teams Ensure that teams are fully utilised and encourage people mobility when and where we can to meet utilisation targets Collaboration Motivate and drive the team towards full accountability, action and results Effectively and impartially navigate teams with conflicting priorities Build strong, trusting relationships with clients and key internal stakeholders Gain a high level of trust and respect among department heads across Client Services, Creative, Production, Technology, Finance and SMEs Collaborate with the GCMD/GCL and SME's to onboard any new clients, by building a strong operational foundation based on a series of discovery workshops and outputs to define the optimal structure and ways of working Process and Operations Responsible for assessing and simplifying ways of working and processes to achieve efficiency, profitability and standardised operational practices Leverages our on-site, onshore, offshore network to deliver engaging work in the most efficient and effective way Key business contact for technology team on identifying and implementing new systems/tools and tactically lead deployment of Hogarth's Open Content production platform (OCP) and help drive adoption Drive reviews and analysis of internal and client facing SLAs and KPIs to ensure best practices Provide support to ensure stakeholders have the data, tools, direction and access to expertise, to continually optimise the client business Collaborate with Head of Client Operations and Client Delivery counterparts globally to share best practices and key learnings Continually assess project retrospectives to identify areas of improvement and develop and implement remedial plans when required Create a culture of fresh-thinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growth Ensure operational frameworks and best practices are embedded across the team and wider business Contribute to Hogarth's culture by exhibiting the Hogarth values as well as ownership, professionalism, passion and leading by example Inspire the Client Delivery teams to deliver their best Empower the team to take ownership and find solutions, supporting them by removing any barriers to success Hire and retain the best talent Have an active interest in sustainability and help drive change within Hogarth to think and act more sustainably Risk • Directly intervene and manage the remedial plan whenever business critical risks are identified and raises to GCMD where appropriate Requirements: Experience within a global production environment and/or creative agency environment Strong senior client services, operations, project management experience A commitment to ensuring flawless execution and delivery across multiple projects Strong cross-capability and cross-functional collaboration and communication skills Ability to review and analyse data to formulate and activate operational solutions Full understanding of how data can drive change in how we approach content creation and elevate the conversations and recommendations we propose to clients Commercially focused with a passion for delivering and exceeding results A good understanding and experience of multiple pricing and scoping practices Focus on continuous improvement of project management methodology and workflows Inspiring leadership, ability to manage matrix reporting, rally teams and experience in driving change and governance through cross-functional teams Demonstrated experience of successfully working within a virtual team environment Experience with complex decision and planning processes Ability to conduct presentations comfortably to large groups Demonstrated experience working with Senior and Executive management Diversity and Inclusion Hogarth is committed to diversity and inclusion through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging. Please contact if you need the job advert or form in another format. Diversity & Inclusion Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy st atement . click apply for full job details
Apr 19, 2024
Full time
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 60% of the time for most people (3 days in the office). Please speak to the Talent Acquisition team to find out more information. What does a Client Operations Director do at Hogarth? Reporting to the Head of Client Operations (HCO), the Client Operations Director (COD) is responsible for driving operational excellence and effecting change by defining and implementing the optimal operating models across the business. As well as building and implementing the right models and providing solutions to operational challenges, you will oversee a team responsible for quality of service, on-time and on-budget completion of deliverables, across a large portfolio of client accounts. You will manage a team and partner with the Global Client Managing Director (GCMD), Global Client Lead (GCL), Production and Commercial teams to deliver excellence. You lead by example and are creative in your solutions and ensure rigour in project scoping, resourcing and pricing. You understand Hogarth's capabilities, offerings and tools and activate them on client business challenges as needed. You leverage Hogarth's global network to deliver great work. The Client Operations Director will use their problem-solving skills, judgement and strong relationship building ability to lead and mentor the team. The COD is responsible for profitability across their client delivery portfolio. Key areas of responsibility Strategy and Financials: Partner with GCMD/GCL to define and implement the optimal operating model to deliver on clients' needs. You are the person who ensures the 'How?' is asked and answered Manage a portfolio of clients and partners with the GCMD/GCL to deliver revenue and profitability targets Lead the team to flawlessly deliver work that meets clients' business needs, assigning clear responsibility for tasks, decisions and objectives Formulate and activate strategic solutions based on key insights and learnings Leverage strong commercial knowledge and financial acumen Review and approve scopes of work Proactively seek and identify new revenue opportunities across your clients Ensure the right team structures and roles are in play against client scopes and revenue and that the Client Delivery team are supported when required Control freelance budgets and contracts across Client Delivery teams Ensure that teams are fully utilised and encourage people mobility when and where we can to meet utilisation targets Collaboration Motivate and drive the team towards full accountability, action and results Effectively and impartially navigate teams with conflicting priorities Build strong, trusting relationships with clients and key internal stakeholders Gain a high level of trust and respect among department heads across Client Services, Creative, Production, Technology, Finance and SMEs Collaborate with the GCMD/GCL and SME's to onboard any new clients, by building a strong operational foundation based on a series of discovery workshops and outputs to define the optimal structure and ways of working Process and Operations Responsible for assessing and simplifying ways of working and processes to achieve efficiency, profitability and standardised operational practices Leverages our on-site, onshore, offshore network to deliver engaging work in the most efficient and effective way Key business contact for technology team on identifying and implementing new systems/tools and tactically lead deployment of Hogarth's Open Content production platform (OCP) and help drive adoption Drive reviews and analysis of internal and client facing SLAs and KPIs to ensure best practices Provide support to ensure stakeholders have the data, tools, direction and access to expertise, to continually optimise the client business Collaborate with Head of Client Operations and Client Delivery counterparts globally to share best practices and key learnings Continually assess project retrospectives to identify areas of improvement and develop and implement remedial plans when required Create a culture of fresh-thinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growth Ensure operational frameworks and best practices are embedded across the team and wider business Contribute to Hogarth's culture by exhibiting the Hogarth values as well as ownership, professionalism, passion and leading by example Inspire the Client Delivery teams to deliver their best Empower the team to take ownership and find solutions, supporting them by removing any barriers to success Hire and retain the best talent Have an active interest in sustainability and help drive change within Hogarth to think and act more sustainably Risk • Directly intervene and manage the remedial plan whenever business critical risks are identified and raises to GCMD where appropriate Requirements: Experience within a global production environment and/or creative agency environment Strong senior client services, operations, project management experience A commitment to ensuring flawless execution and delivery across multiple projects Strong cross-capability and cross-functional collaboration and communication skills Ability to review and analyse data to formulate and activate operational solutions Full understanding of how data can drive change in how we approach content creation and elevate the conversations and recommendations we propose to clients Commercially focused with a passion for delivering and exceeding results A good understanding and experience of multiple pricing and scoping practices Focus on continuous improvement of project management methodology and workflows Inspiring leadership, ability to manage matrix reporting, rally teams and experience in driving change and governance through cross-functional teams Demonstrated experience of successfully working within a virtual team environment Experience with complex decision and planning processes Ability to conduct presentations comfortably to large groups Demonstrated experience working with Senior and Executive management Diversity and Inclusion Hogarth is committed to diversity and inclusion through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging. Please contact if you need the job advert or form in another format. Diversity & Inclusion Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy st atement . click apply for full job details
My client, a well known Insurance firm are looking for an IT Security Customer Assurance Manager to join their growing team in London About the IT Security Customer Assurance Manager Role: The purpose of this role is to assist in the operation of Technology External Assurance function's focus on Customer Information Security Assurance by the execution and oversight of activities including bids & tenders, contract reviews, due diligence, audits, findings and reporting to manage and deliver the expectations of my client's customers aligned to defined SLAs and deadlines. The role holder will also identify and deliver enhancements to External Assurance operations and evolving customer expectations are maintained including partnering with other functions, across Technology, Commercial, Legal, Data Privacy and the wider business. Additionally, the role holder will provide surge support with the execution of Supplier assurance activities. The role holder will be expected to take an active part in the operation of the function by overseeing the activities of other members of the team and deputising for the Senior Manager, 3rd Party IT Risk as required. Role Description: * Execute and oversee the delivery of end-to-end customer information security due diligence both as part of the onboarding and ongoing processes aligned to defined SLAs, including responding to questions, providing documentation, and managing follow-up queries, aligned to both Bupa and customer expectations. * Support Commercial and Tender teams with the information security component of Bupa's new business opportunities including questionnaires, presentations, and customer calls. * Execute and oversee the end-to-end delivery of the information security components of customers audits, including planning, scoping, preparation, documentation, delivery and follow-up, in direct partnership with customers and internal Commercial teams. * Liaise with subject matter experts to ensure information is gathered in a timely manner to ensure customer requests are correctly responded to and protect my client * Reviewing and negotiating customer contractual IT agreements and clauses to ensure that customers' expectations can be fully met and aligned to my client's Services. * Oversee the delivery of my client's Technology External Assurance function including delivery of metrics and reporting; execution of quality assurance; and work allocation/prioritisation. * Develop and maintain customer-based content to improve the ongoing operation and delivery of customer information security due diligence, including internal knowledge base, whitepapers and product sheets. Key Skills/Qualifications needed for this role: * Senior professional experience with management responsibilities in either a Big 8 external practice, Internal Audit, or regulated Assurance function. * Certified in relevant audit, risk and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP * Experience of working in a UK regulated organisation, especially FCA/PRA or UK GDPR * The role requires strong Information Security/Assurance, Audit, Compliance and Risk knowledge, experience of IT Risk and assurance frameworks, and control assurance assessments (eg ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk). * Demonstrable experience in planning, executing and supervision of controls assessments and risk-based audits. * Demonstrable experience in review and assessment of contractual or regulatory artifacts/documentation * Experience of Assurance concepts preferably with internal IT Compliance or IT Control assurance experience. * Demonstrable strong written and verbal communication skill Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 19, 2024
Full time
My client, a well known Insurance firm are looking for an IT Security Customer Assurance Manager to join their growing team in London About the IT Security Customer Assurance Manager Role: The purpose of this role is to assist in the operation of Technology External Assurance function's focus on Customer Information Security Assurance by the execution and oversight of activities including bids & tenders, contract reviews, due diligence, audits, findings and reporting to manage and deliver the expectations of my client's customers aligned to defined SLAs and deadlines. The role holder will also identify and deliver enhancements to External Assurance operations and evolving customer expectations are maintained including partnering with other functions, across Technology, Commercial, Legal, Data Privacy and the wider business. Additionally, the role holder will provide surge support with the execution of Supplier assurance activities. The role holder will be expected to take an active part in the operation of the function by overseeing the activities of other members of the team and deputising for the Senior Manager, 3rd Party IT Risk as required. Role Description: * Execute and oversee the delivery of end-to-end customer information security due diligence both as part of the onboarding and ongoing processes aligned to defined SLAs, including responding to questions, providing documentation, and managing follow-up queries, aligned to both Bupa and customer expectations. * Support Commercial and Tender teams with the information security component of Bupa's new business opportunities including questionnaires, presentations, and customer calls. * Execute and oversee the end-to-end delivery of the information security components of customers audits, including planning, scoping, preparation, documentation, delivery and follow-up, in direct partnership with customers and internal Commercial teams. * Liaise with subject matter experts to ensure information is gathered in a timely manner to ensure customer requests are correctly responded to and protect my client * Reviewing and negotiating customer contractual IT agreements and clauses to ensure that customers' expectations can be fully met and aligned to my client's Services. * Oversee the delivery of my client's Technology External Assurance function including delivery of metrics and reporting; execution of quality assurance; and work allocation/prioritisation. * Develop and maintain customer-based content to improve the ongoing operation and delivery of customer information security due diligence, including internal knowledge base, whitepapers and product sheets. Key Skills/Qualifications needed for this role: * Senior professional experience with management responsibilities in either a Big 8 external practice, Internal Audit, or regulated Assurance function. * Certified in relevant audit, risk and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP * Experience of working in a UK regulated organisation, especially FCA/PRA or UK GDPR * The role requires strong Information Security/Assurance, Audit, Compliance and Risk knowledge, experience of IT Risk and assurance frameworks, and control assurance assessments (eg ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk). * Demonstrable experience in planning, executing and supervision of controls assessments and risk-based audits. * Demonstrable experience in review and assessment of contractual or regulatory artifacts/documentation * Experience of Assurance concepts preferably with internal IT Compliance or IT Control assurance experience. * Demonstrable strong written and verbal communication skill Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
My client in the Technology & Telecoms sector is seeking an IT Asset Manager is to manage and optimise the use of information technology within company. The successful candidate will oversee the organisation's hardware and software, ensuring effective allocation and use. Client Details Our client is a well-established firm in the Technology & Telecoms sector, employing under 100 individuals. Located near Lancashire, they are renowned for their innovative approach to technology and their commitment to staff development. My client is an ambitious Technology Solutions Provider, headquartered near Lancashire. Having more than doubled in size in the past four years, they are going through a journey of exponential growth and are a business that work extremely efficiently to deliver for their varied clientele across the UK. Description The appointed IT Asset Manager will be responsible for the following but, not limited to: Governance and Oversight: Oversee the governance of IT Asset Management (ITAM) tools, ensuring effective monitoring and reporting of IT assets within the organisation. Database Management: Manage databases containing crucial information such as licenses, service agreements, and warranties for both software and hardware assets, ensuring accuracy and compliance. Compliance Assurance: Ensure compliance with vendor contracts by meticulously planning, monitoring, and coordinating with hardware assets and software licenses. Procurement Strategy: Develop and implement procurement strategies across the organisation to optimise technology spend and resource allocation. Asset Identification and Enhancement: Define and refine schemes for identifying hardware and software-related assets, including versioning and dependencies, within asset management tools and the CMDB. Continuously enhance the CMDB throughout its lifecycle to maintain accuracy and relevance of content. Operational and Strategic Management: Lead daily and long-term operational and strategic management of hardware and software assets, ensuring efficient utilisation and alignment with organisational objectives. Reporting and Analysis: Provide timely KPI/metric information and standardised reporting as scheduled, along with ad hoc reporting as requested by management. Conduct trend analyses to inform decision-making processes. Project Support: Participate in various projects, offering asset management support and expertise to ensure successful project outcomes. Inventory Management: Manage inventory of Configuration Items (CIs) and assets, including dependencies and attributes, ensuring accurate recording of modifications, withdrawals, and additions. Lifecycle Management: Oversee the lifecycle management of hardware and software models in the CMDB, from introduction to retirement, ensuring proper documentation and adherence to processes. Compliance and Audit: Generate and disseminate various reports, including compliance reports on current assets and CIs. Conduct verification and audit of CMDB content to ensure accuracy and compliance. License Compliance: Manage activities related to license compliance audits, ensuring effective response to customer requests and maintaining compliance with licensing agreements. Process Improvement: Drive process efficiency by implementing key performance indicators (KPIs) and suggesting continuous improvements to asset management processes. Process Design and Execution: Design, execute, and enhance processes pertaining to software and hardware asset management, ensuring alignment with organisational objectives. Documentation and Governance: Establish and maintain comprehensive documentation of procedures, processes, and reports related to asset and configuration management. Develop and execute governance and strategic asset management functions. Collaboration and Communication: Collaborate with infrastructure teams to identify trends in asset performance and optimise resource utilisation. Maintain open communication channels with stakeholders and teams. Incorporation of Best Practices: Conduct research on industry best practices and incorporate them into organisational asset management practices to ensure alignment with industry standards. Maintenance Database: Establish and maintain a hardware and software maintenance database to track maintenance activities and schedules effectively, ensuring proper maintenance and upkeep of assets. Profile A successful IT Asset Manager should have: Demonstrated expertise in both IT software and hardware, complemented by over five years of dedicated experience in IT asset analysis. Extensive proficiency with Configuration Management Database (CMDB) operations, boasting over five years of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies. Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and initiative in task execution. Exceptional multitasking abilities, adept at seamlessly managing multiple tasks simultaneously without compromising accuracy or efficiency. Outstanding communication and interpersonal skills, facilitating effective collaboration and interaction across various stakeholders and teams. Job Offer A competitive salary range up to £50,000 per annum Comprehensive benefits package 25 days holiday (increasing with length of service) Access to health cash plan Pension (3% employee/ 5% employer) Plus, a wide range of other benefits including Perkbox and free parking. A supportive and collaborative company culture The opportunity to work in a vibrant office in Lancashire Being part of a leading company in the Technology & Telecoms industry We encourage all candidates with the appropriate knowledge to apply and join this innovative team in advancing IT operations in the Technology & Telecoms industry.
Apr 19, 2024
Full time
My client in the Technology & Telecoms sector is seeking an IT Asset Manager is to manage and optimise the use of information technology within company. The successful candidate will oversee the organisation's hardware and software, ensuring effective allocation and use. Client Details Our client is a well-established firm in the Technology & Telecoms sector, employing under 100 individuals. Located near Lancashire, they are renowned for their innovative approach to technology and their commitment to staff development. My client is an ambitious Technology Solutions Provider, headquartered near Lancashire. Having more than doubled in size in the past four years, they are going through a journey of exponential growth and are a business that work extremely efficiently to deliver for their varied clientele across the UK. Description The appointed IT Asset Manager will be responsible for the following but, not limited to: Governance and Oversight: Oversee the governance of IT Asset Management (ITAM) tools, ensuring effective monitoring and reporting of IT assets within the organisation. Database Management: Manage databases containing crucial information such as licenses, service agreements, and warranties for both software and hardware assets, ensuring accuracy and compliance. Compliance Assurance: Ensure compliance with vendor contracts by meticulously planning, monitoring, and coordinating with hardware assets and software licenses. Procurement Strategy: Develop and implement procurement strategies across the organisation to optimise technology spend and resource allocation. Asset Identification and Enhancement: Define and refine schemes for identifying hardware and software-related assets, including versioning and dependencies, within asset management tools and the CMDB. Continuously enhance the CMDB throughout its lifecycle to maintain accuracy and relevance of content. Operational and Strategic Management: Lead daily and long-term operational and strategic management of hardware and software assets, ensuring efficient utilisation and alignment with organisational objectives. Reporting and Analysis: Provide timely KPI/metric information and standardised reporting as scheduled, along with ad hoc reporting as requested by management. Conduct trend analyses to inform decision-making processes. Project Support: Participate in various projects, offering asset management support and expertise to ensure successful project outcomes. Inventory Management: Manage inventory of Configuration Items (CIs) and assets, including dependencies and attributes, ensuring accurate recording of modifications, withdrawals, and additions. Lifecycle Management: Oversee the lifecycle management of hardware and software models in the CMDB, from introduction to retirement, ensuring proper documentation and adherence to processes. Compliance and Audit: Generate and disseminate various reports, including compliance reports on current assets and CIs. Conduct verification and audit of CMDB content to ensure accuracy and compliance. License Compliance: Manage activities related to license compliance audits, ensuring effective response to customer requests and maintaining compliance with licensing agreements. Process Improvement: Drive process efficiency by implementing key performance indicators (KPIs) and suggesting continuous improvements to asset management processes. Process Design and Execution: Design, execute, and enhance processes pertaining to software and hardware asset management, ensuring alignment with organisational objectives. Documentation and Governance: Establish and maintain comprehensive documentation of procedures, processes, and reports related to asset and configuration management. Develop and execute governance and strategic asset management functions. Collaboration and Communication: Collaborate with infrastructure teams to identify trends in asset performance and optimise resource utilisation. Maintain open communication channels with stakeholders and teams. Incorporation of Best Practices: Conduct research on industry best practices and incorporate them into organisational asset management practices to ensure alignment with industry standards. Maintenance Database: Establish and maintain a hardware and software maintenance database to track maintenance activities and schedules effectively, ensuring proper maintenance and upkeep of assets. Profile A successful IT Asset Manager should have: Demonstrated expertise in both IT software and hardware, complemented by over five years of dedicated experience in IT asset analysis. Extensive proficiency with Configuration Management Database (CMDB) operations, boasting over five years of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies. Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and initiative in task execution. Exceptional multitasking abilities, adept at seamlessly managing multiple tasks simultaneously without compromising accuracy or efficiency. Outstanding communication and interpersonal skills, facilitating effective collaboration and interaction across various stakeholders and teams. Job Offer A competitive salary range up to £50,000 per annum Comprehensive benefits package 25 days holiday (increasing with length of service) Access to health cash plan Pension (3% employee/ 5% employer) Plus, a wide range of other benefits including Perkbox and free parking. A supportive and collaborative company culture The opportunity to work in a vibrant office in Lancashire Being part of a leading company in the Technology & Telecoms industry We encourage all candidates with the appropriate knowledge to apply and join this innovative team in advancing IT operations in the Technology & Telecoms industry.
This is a great opportunity to join the QSSHE department as a QSHE Interface Lead. The successful candidate will act as a bridge between the QSHE and Operations Teams to ensure the effective review and implementation of Health, Safety and Process Safety procedures and processes. You will ensure adherence to legislative and company requirements through the implementation, application and review of relevant protective and preventative measures. You will strive to enhance stakeholder perception and involvement through the provision of timely, appropriate training and support to colleagues at all levels, ensuring operational compliance with our SEMS and all relevant statutory provisions, codes and standards and good practice. This position is based in Norwich on a Monday to Friday basis however the position extends to cover the activities being undertaken on offshore assets and onshore Terminals, including Drilling, Well Operations and Projects, which requires interfaces onshore with relevant departmental personnel and then supporting delivery of the activity at the operational site. Key Responsibilities Include: Lead on the implementation of the Contractor Management Procedure and assurance of contractor activities offshore. Lead on the review and implementation of OWC documents in SEMS. To provide accurate, current HSE advice and support the company to ensure adherence to company requirements and regulatory standards and legislation, monitor, audit and update HSE activities, and collect and report on key proactive and reactive HSE metrics. To prioritise, investigate and report on all accidents and defining to root causes and ensure actions are completed to prevent re-occurrence. To lead site risk assessment processes including overall risk assessment, fire risk assessment, manual handling, COSHH, Work at Height, asbestos management, noise/vibration, SOP assessments etc, and train, coach and advise all involved parties to drive excellent HSE performance and ensure the output is suitable and sufficient to safeguard employees and meet regulatory requirements. Develop a programme of visits to sites to monitor compliance with our SEMS and provide coaching and advice as necessary to maintain and improve compliance with our HSE standards. Co-ordinate risk-based assurance, including compliance with legal and other requirements. Monitor progress and support business leaders to deliver their lower tier assurance plans. Interpret, communicate and drive action on trends and insights. Use assurance findings to improve risk management. Support delivery of good QSHE governance (structure, process and content) across the business, including the QSHE Accountability Framework, in partnership with management. Support on defining the QSHE and business agenda items, including improvement progress, and provide subject matter expertise to the meetings. Support improvements in the implementation of the Safety and Environmental Management System (SEMS). Maintain registers of the standards and legislation that apply to the business, including an assessment of the compliance status, and initiate improvement programmes as appropriate. Identify, prioritise, agree with management and implement engagement plans with QSHE stakeholders. Use good communications practices to support improvement and change. Maintain good relations with Regulators. Monitor the overall business development requirements, including for HS&E critical roles and competencies. Identify gaps in learning solutions and work with HS&E Function to address them. Actively seek and engage in development opportunities and agree an individual development plan with your manager. Support the understanding of QSHE performance to identify improvement actions and initiatives through standard performance reports and the QSHE scorecard. Deliver timely reporting of validated data and effective use of the SEMS throughout the business. Develop objectives in response to business and Group targets based on business QSHE performance and other requirements. Interface with onshore teams (drilling, well operations and projects) to ensure all activities are effectively planned, coordinated and risk assessed to minimise the potential for incidents within the operation. Maintain oversight of 'management of change' within the operation, which has been highlighted as an area where incidents have originated historically. Review physical and organisation changes which have been planned and ensure risks have been considered thoroughly and actions to reduce the potential of incidents implemented. Participate in HIRA and HAZID workshops as required for onshore and offshore facilities during the design, construction, operations, commissioning and decommissioning phases. Support regulatory inspections as required and participate in kick-off and close-out meetings. Provide support to operations for addressing issues raised by the regulator. Provide support to Safety Engineers in the execution and delivery of Safety Case/COMAH updates and the program of 5-yearly Thorough Reviews. Coordinate health and safety campaigns to improve knowledge and understanding of operational / work related hazards and risks and compliance with relevant internal processes and procedures. Provide support to other members of the QSSHE Team during peaks of heightened activity to ensure effective delivery of compliance with Perenco policies, procedures and processes and maintain a sufficient level of HSE Leadership. Providing support to the SNS Emergency Response Arrangements, as required. Safety & Environmentally Critical Courses: N/A Key Requirements Include: Essential: Strong experience working in the offshore upstream Oil & Gas sector (operator environment) performing at Advisor or Team Leader level. Demonstrable breadth of experience including offshore production, subsea, drilling and well intervention operations. A sound knowledge of the UK regulatory framework and how it can be influenced. Excellent communication skills - both written and verbal Working knowledge of SCR2015 BOSIET/FOET HND/Diploma in Health & Safety (either NEBOSH or NVQ) Preferred: Team Leader or Supervisory Experience 10 years in the Oil and Gas Industry Operational Experience Trained incident investigator Experience of onshore terminals COMAH Ability to: Build excellent relationship to influences & collaborate with peers & stakeholders to deliver mutual success. Plan and organise, must be able to multi-task whilst displaying flexibility and strong prioritisation skills. Take a pragmatic approach to work whilst acting with integrity. Influence multi-disciplined internal and external stakeholders at all levels. Work alongside leadership, be proactive and self-starting. Use personal credibility and relationships to educate and assist others. Benefits: At Perenco we value and reward our people, offering competitive salaries and a wide range of benefits including: Life Assurance Private Medical Insurance Flexible Benefit Allowance Excellent Pension Provision 25 Days Holiday Profit 'Units' Sharing Scheme Discretionary Bonus
Apr 19, 2024
Full time
This is a great opportunity to join the QSSHE department as a QSHE Interface Lead. The successful candidate will act as a bridge between the QSHE and Operations Teams to ensure the effective review and implementation of Health, Safety and Process Safety procedures and processes. You will ensure adherence to legislative and company requirements through the implementation, application and review of relevant protective and preventative measures. You will strive to enhance stakeholder perception and involvement through the provision of timely, appropriate training and support to colleagues at all levels, ensuring operational compliance with our SEMS and all relevant statutory provisions, codes and standards and good practice. This position is based in Norwich on a Monday to Friday basis however the position extends to cover the activities being undertaken on offshore assets and onshore Terminals, including Drilling, Well Operations and Projects, which requires interfaces onshore with relevant departmental personnel and then supporting delivery of the activity at the operational site. Key Responsibilities Include: Lead on the implementation of the Contractor Management Procedure and assurance of contractor activities offshore. Lead on the review and implementation of OWC documents in SEMS. To provide accurate, current HSE advice and support the company to ensure adherence to company requirements and regulatory standards and legislation, monitor, audit and update HSE activities, and collect and report on key proactive and reactive HSE metrics. To prioritise, investigate and report on all accidents and defining to root causes and ensure actions are completed to prevent re-occurrence. To lead site risk assessment processes including overall risk assessment, fire risk assessment, manual handling, COSHH, Work at Height, asbestos management, noise/vibration, SOP assessments etc, and train, coach and advise all involved parties to drive excellent HSE performance and ensure the output is suitable and sufficient to safeguard employees and meet regulatory requirements. Develop a programme of visits to sites to monitor compliance with our SEMS and provide coaching and advice as necessary to maintain and improve compliance with our HSE standards. Co-ordinate risk-based assurance, including compliance with legal and other requirements. Monitor progress and support business leaders to deliver their lower tier assurance plans. Interpret, communicate and drive action on trends and insights. Use assurance findings to improve risk management. Support delivery of good QSHE governance (structure, process and content) across the business, including the QSHE Accountability Framework, in partnership with management. Support on defining the QSHE and business agenda items, including improvement progress, and provide subject matter expertise to the meetings. Support improvements in the implementation of the Safety and Environmental Management System (SEMS). Maintain registers of the standards and legislation that apply to the business, including an assessment of the compliance status, and initiate improvement programmes as appropriate. Identify, prioritise, agree with management and implement engagement plans with QSHE stakeholders. Use good communications practices to support improvement and change. Maintain good relations with Regulators. Monitor the overall business development requirements, including for HS&E critical roles and competencies. Identify gaps in learning solutions and work with HS&E Function to address them. Actively seek and engage in development opportunities and agree an individual development plan with your manager. Support the understanding of QSHE performance to identify improvement actions and initiatives through standard performance reports and the QSHE scorecard. Deliver timely reporting of validated data and effective use of the SEMS throughout the business. Develop objectives in response to business and Group targets based on business QSHE performance and other requirements. Interface with onshore teams (drilling, well operations and projects) to ensure all activities are effectively planned, coordinated and risk assessed to minimise the potential for incidents within the operation. Maintain oversight of 'management of change' within the operation, which has been highlighted as an area where incidents have originated historically. Review physical and organisation changes which have been planned and ensure risks have been considered thoroughly and actions to reduce the potential of incidents implemented. Participate in HIRA and HAZID workshops as required for onshore and offshore facilities during the design, construction, operations, commissioning and decommissioning phases. Support regulatory inspections as required and participate in kick-off and close-out meetings. Provide support to operations for addressing issues raised by the regulator. Provide support to Safety Engineers in the execution and delivery of Safety Case/COMAH updates and the program of 5-yearly Thorough Reviews. Coordinate health and safety campaigns to improve knowledge and understanding of operational / work related hazards and risks and compliance with relevant internal processes and procedures. Provide support to other members of the QSSHE Team during peaks of heightened activity to ensure effective delivery of compliance with Perenco policies, procedures and processes and maintain a sufficient level of HSE Leadership. Providing support to the SNS Emergency Response Arrangements, as required. Safety & Environmentally Critical Courses: N/A Key Requirements Include: Essential: Strong experience working in the offshore upstream Oil & Gas sector (operator environment) performing at Advisor or Team Leader level. Demonstrable breadth of experience including offshore production, subsea, drilling and well intervention operations. A sound knowledge of the UK regulatory framework and how it can be influenced. Excellent communication skills - both written and verbal Working knowledge of SCR2015 BOSIET/FOET HND/Diploma in Health & Safety (either NEBOSH or NVQ) Preferred: Team Leader or Supervisory Experience 10 years in the Oil and Gas Industry Operational Experience Trained incident investigator Experience of onshore terminals COMAH Ability to: Build excellent relationship to influences & collaborate with peers & stakeholders to deliver mutual success. Plan and organise, must be able to multi-task whilst displaying flexibility and strong prioritisation skills. Take a pragmatic approach to work whilst acting with integrity. Influence multi-disciplined internal and external stakeholders at all levels. Work alongside leadership, be proactive and self-starting. Use personal credibility and relationships to educate and assist others. Benefits: At Perenco we value and reward our people, offering competitive salaries and a wide range of benefits including: Life Assurance Private Medical Insurance Flexible Benefit Allowance Excellent Pension Provision 25 Days Holiday Profit 'Units' Sharing Scheme Discretionary Bonus
Who we're looking for PwC are seeking an experienced Marketing Automation Strategy Manager to join PwC's UK Digital Marketing Team, part of Sales & Marketing. The Digital Marketing team creates compelling digital experiences for our clients across all channels, leads the firm in the development of digital marketing strategies and identifies and implements the right tools and technologies to support our ambitions. The team's channel responsibilities include digital advertising (paid social, PPC, display), organic social, email/automation and UX, website journeys and SEO. All underpinned by data and insight. The Digital Marketing team collaborates with the business and the wider Sales and Marketing function including teams such as brand, design, content development and campaign management to shape the right approaches. It also works closely with a group of digital agencies that span web/Marketing Cloud development, SEO and paid media and directly with platforms like LinkedIn. It also has strong relationships with Salesforce, IT and Risk, which are key to furthering our MarTech strategy. Sales & Marketing is a centralised support function and covers all aspects of professional services marketing, sales support and business development. The prime area of focus for the function is to support the development and implementation of the firm's market strategy and in particular to ensure: We innovate every day We are inclusive by default We deliver commercial impact with purpose We tell stories that inspire. The successful candidate should have a good level of experience working with a Marketing Automation platform (Salesforce Marketing Cloud preferred but training will be provided) and will join a team of experienced Marketing Automation specialists which the individual will work closely with. They will have an analytical flair, understanding the client journey whilst being able to bring out key insights to help create a more personalised experience for our clients. They will support and upskill our wider Marketing teams with automation and customer journey strategy development, and the creation and execution of automated marketing campaigns. The individual will be involved in both the day to day platform operations and our wider marketing campaign projects. They will support our teams as they start to utilise the platform further, getting involved in upskilling and training them to become confident users. Responsibilities Designing automated marketing campaigns/lifecycle customer journeys within Salesforce Marketing Cloud using tools such as Email Studio, Journey Builder. Marketing Cloud Personalisation & Cloud Pages Responsible for building/designing and analysing the performance of our cross channel communication journeys Ensuring segmentation, messaging/content/imagery, customer journey, and reporting are all functioning properly, helping to create personalised experiences Supporting the wider Marketing teams with automation and journey strategy development; managing building, UAT and QA, pilots and tests, and carrying out analysis (reporting/tracking) to drive best practice Driving continuous improvement to processes, systems and templates that team members and the wider department use for data management, email and automated marketing Developing and executing against an A/B testing strategy Keeping up-to-date with Data Protection laws and industry best practice, trends and standards. Driving innovation around email and automated marketing and ensure key information is shared appropriately Auditing marketing sends to ensure they meet guidelines Delivering best practice training to our supporting teams Working with peers within the Marketing departments to deliver on annual objectives for the department and objectives for the marketing campaigns. Potential to include line management responsibilities Qualifications & Experience Previous experience working on an email marketing automation platform, ideally Salesforce Marketing Cloud Marketing Cloud certification would be advantageous Experience working of working on customer lifecycle programmes Basic HTML / CSS skills Knowledge of SQL and Salesforce AMPscript Used to delivering projects to schedule and achieving desired results, in liaison with the wider business Good understanding of relevant legislation and industry best practice Excellent communication and stakeholder management skills to support advising the marketing function and business.
Apr 18, 2024
Full time
Who we're looking for PwC are seeking an experienced Marketing Automation Strategy Manager to join PwC's UK Digital Marketing Team, part of Sales & Marketing. The Digital Marketing team creates compelling digital experiences for our clients across all channels, leads the firm in the development of digital marketing strategies and identifies and implements the right tools and technologies to support our ambitions. The team's channel responsibilities include digital advertising (paid social, PPC, display), organic social, email/automation and UX, website journeys and SEO. All underpinned by data and insight. The Digital Marketing team collaborates with the business and the wider Sales and Marketing function including teams such as brand, design, content development and campaign management to shape the right approaches. It also works closely with a group of digital agencies that span web/Marketing Cloud development, SEO and paid media and directly with platforms like LinkedIn. It also has strong relationships with Salesforce, IT and Risk, which are key to furthering our MarTech strategy. Sales & Marketing is a centralised support function and covers all aspects of professional services marketing, sales support and business development. The prime area of focus for the function is to support the development and implementation of the firm's market strategy and in particular to ensure: We innovate every day We are inclusive by default We deliver commercial impact with purpose We tell stories that inspire. The successful candidate should have a good level of experience working with a Marketing Automation platform (Salesforce Marketing Cloud preferred but training will be provided) and will join a team of experienced Marketing Automation specialists which the individual will work closely with. They will have an analytical flair, understanding the client journey whilst being able to bring out key insights to help create a more personalised experience for our clients. They will support and upskill our wider Marketing teams with automation and customer journey strategy development, and the creation and execution of automated marketing campaigns. The individual will be involved in both the day to day platform operations and our wider marketing campaign projects. They will support our teams as they start to utilise the platform further, getting involved in upskilling and training them to become confident users. Responsibilities Designing automated marketing campaigns/lifecycle customer journeys within Salesforce Marketing Cloud using tools such as Email Studio, Journey Builder. Marketing Cloud Personalisation & Cloud Pages Responsible for building/designing and analysing the performance of our cross channel communication journeys Ensuring segmentation, messaging/content/imagery, customer journey, and reporting are all functioning properly, helping to create personalised experiences Supporting the wider Marketing teams with automation and journey strategy development; managing building, UAT and QA, pilots and tests, and carrying out analysis (reporting/tracking) to drive best practice Driving continuous improvement to processes, systems and templates that team members and the wider department use for data management, email and automated marketing Developing and executing against an A/B testing strategy Keeping up-to-date with Data Protection laws and industry best practice, trends and standards. Driving innovation around email and automated marketing and ensure key information is shared appropriately Auditing marketing sends to ensure they meet guidelines Delivering best practice training to our supporting teams Working with peers within the Marketing departments to deliver on annual objectives for the department and objectives for the marketing campaigns. Potential to include line management responsibilities Qualifications & Experience Previous experience working on an email marketing automation platform, ideally Salesforce Marketing Cloud Marketing Cloud certification would be advantageous Experience working of working on customer lifecycle programmes Basic HTML / CSS skills Knowledge of SQL and Salesforce AMPscript Used to delivering projects to schedule and achieving desired results, in liaison with the wider business Good understanding of relevant legislation and industry best practice Excellent communication and stakeholder management skills to support advising the marketing function and business.
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. M ller has been a loved brand in the UK for over 30 years. It's a household name - and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. M ller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary / Bonus scheme • Health Care Package / Contributory pension plan • Life Assurance / Employee Assistance Programme • Generous annual leave increasing with service / Flexible benefits programme. • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. We are currently recruiting for a Procurement Manager, Country Support to work within our Shared Service Centre Department. You will be responsible for ensuring effective and high-quality execution of the Procurement Business process. You will act as process expert for process harmonization, standardization and optimization across BUs and countries, and will be responsible in building and developing an international team to be able to provide service at industry standard to a competitive price level. You must be able to speak German fluently, and you may be based in UK or Germany. Your challenge for the Procurement Manager, Country Support: - •Ensure the execution of process requisitions to order (Order Management) via tasks of the 1st Line Advisor Country Support: - 1.Review and, where necessary, change or enrich purchase requisitions according to company policies, technical specifications, UTM predefined standard portfolio of items and services and guidelines of GPR-IN (e.g. Category Brief). 2.Review the completeness, clarity and accuracy of the PR (inc. pricing structure, supplier data, material group, etc. in accordance with the established checklist(s). 3.Ensure that the existing UTM framework agreements and conditions are reflected in the purchase requisitions. 4.Trigger purchase orders and related communication with internal and external interface partners. 5.Identify, escalate and clarify possible problems and incidents and liaise with the requisitioner to resolve any issues, rejecting the PR if needed. 6.Act as initial point of contact for all internal and external interface Stakeholders. •Provide guidance for the process requisitions to order (Order Management) to enhance overall team performance. •Ensure execution of Indirect Procurement Master Data Management - create, maintain and Monitor (e.g. expiring dates) Procurement Master Data (inc. 'Pricing) for non-SAP contract url removed)-record and source list data). •Ensure the handling of Supply Related Issues and Invoice Queries via tasks of the 1st Line Advisor Country Support are as follows: - 1.Facilitate the escalation of delivery related issues (incl. delays /shortages) from Requisitioner. 2.Handle assigned invoice queries and escalate delayed supplier payments to Accounts Payable. 3.Act as 2nd escalation Level. •Ensure the collection and review of identified changes to training materials and communication of required updates (FAQs.) •Ensure contributions are consolidated and prioritized key messages are delivered for overall recommunication to users via clinics. •Monitor GSS P2P performance metrics (Efficiency, Compliance, Volume, Performance - SLA's, etc.). •Carry out analyses and derive optimization ideas. •Based on the ideas, initiate improvement initiatives and collaborate with the CI Team, GPR, Process Owner to drive optimization and standardisation as well as opportunities for process automation and technology enhancements to streamline Procurement Operations. •Implement in line with the Standard "Initiative or Project Management Approach" the corrective actions. •Lead, and where applicable in collaboration with the CI Team cross-functional teams for GSS P2P-related process improvements initiatives and projects. •Participate in cross-functional teams for P2P-related system implementations projects. •Ensure the consolidation and review of the contribution from 1st/2nd Line + requestor on improvement potentials for the completeness of the catalogue content (articles / services); the Guided Buying route (Tile structure); increasing the usage of the Self-Service functionalities (Line Item / request form / Service Entry sheet) •Ensure the creation, addressing and alignment of improvement recommendations with category owners and/or Ariba 2nd level system support. •Ensure the consolidation and review of the contribution from 1st/2nd Line + requestor on improvement potentials for the completeness of the catalogue content (articles / services); the Guided Buying route (Tile structure); increasing the usage of the Self-Service functionalities (Line Item / request form / Service Entry sheet) •Ensure the creation, addressing and alignment of improvement recommendations with category owners and/or Ariba 2nd level system support. •Lead and manage the P2P 1st Line Advisor Country Support team and 2nd Line Procure manager, including resource allocation, performance management, and development. •Set for all P2P 1st Line individuals and P2P 2nd Line Procure manager clear objectives that align with the GSS strategic direction and deliverables to achieve GSS overall targets. •Create robust training plans and align the plans with Expert Service (GPR, Process Owner, CSS-CI etc.) Implement developed and aligned training plans to promote a service oriented and high-performance culture based on role specific competency model and required Procure skill sets. •Continuously review of defined roles and amend where necessary to meet the SLA's and business needs across various areas of expertise. •Conduct regular fit/gap analysis for each team individual for the respective job description. Based on the results, develop individual training plans to close the gaps. •Support Operational Procurement execution on industry standard to competitive price level. •Support GSS entry Process for new P2P activities and services. •Single point of contact for internal and external audits and their support. Key skills & experience for the Procurement Manager, Country Support: - • You must speak German fluently, and you may be based in UK or Germany. •Significant experience (at least 5 years) in managing and developing multiple teams. •Bachelor's degree •In-depth knowledge and understanding of the S2P End to End process. •Expert in operational, tactical procurement as part of S2P process and usage of the following Procurement IT Application: - 1. SAP MM incl. XFT Plug-in 2. SAP Ariba Buying / Guided Buying 3. SAP Ariba SLP 4. SAP Ariba Sourcing 5. SAP Ariba Contracts 6. SAP Ariba Spend Visibility 7. SAP MDG-S •Excellent knowledge of MS Office •Strong analytical skills, problem-solving abilities, and the ability to collaborate effectively with stakeholders. •Ability to encourage the development and empowerment of the team. •Ability to prioritise and work to deadlines. •Effective communication skills. •Ability to build effective working relationships - internal & external- and with people from both financial and non-financial backgrounds. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at (url removed) - MB1
Apr 18, 2024
Full time
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. M ller has been a loved brand in the UK for over 30 years. It's a household name - and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. M ller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary / Bonus scheme • Health Care Package / Contributory pension plan • Life Assurance / Employee Assistance Programme • Generous annual leave increasing with service / Flexible benefits programme. • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. We are currently recruiting for a Procurement Manager, Country Support to work within our Shared Service Centre Department. You will be responsible for ensuring effective and high-quality execution of the Procurement Business process. You will act as process expert for process harmonization, standardization and optimization across BUs and countries, and will be responsible in building and developing an international team to be able to provide service at industry standard to a competitive price level. You must be able to speak German fluently, and you may be based in UK or Germany. Your challenge for the Procurement Manager, Country Support: - •Ensure the execution of process requisitions to order (Order Management) via tasks of the 1st Line Advisor Country Support: - 1.Review and, where necessary, change or enrich purchase requisitions according to company policies, technical specifications, UTM predefined standard portfolio of items and services and guidelines of GPR-IN (e.g. Category Brief). 2.Review the completeness, clarity and accuracy of the PR (inc. pricing structure, supplier data, material group, etc. in accordance with the established checklist(s). 3.Ensure that the existing UTM framework agreements and conditions are reflected in the purchase requisitions. 4.Trigger purchase orders and related communication with internal and external interface partners. 5.Identify, escalate and clarify possible problems and incidents and liaise with the requisitioner to resolve any issues, rejecting the PR if needed. 6.Act as initial point of contact for all internal and external interface Stakeholders. •Provide guidance for the process requisitions to order (Order Management) to enhance overall team performance. •Ensure execution of Indirect Procurement Master Data Management - create, maintain and Monitor (e.g. expiring dates) Procurement Master Data (inc. 'Pricing) for non-SAP contract url removed)-record and source list data). •Ensure the handling of Supply Related Issues and Invoice Queries via tasks of the 1st Line Advisor Country Support are as follows: - 1.Facilitate the escalation of delivery related issues (incl. delays /shortages) from Requisitioner. 2.Handle assigned invoice queries and escalate delayed supplier payments to Accounts Payable. 3.Act as 2nd escalation Level. •Ensure the collection and review of identified changes to training materials and communication of required updates (FAQs.) •Ensure contributions are consolidated and prioritized key messages are delivered for overall recommunication to users via clinics. •Monitor GSS P2P performance metrics (Efficiency, Compliance, Volume, Performance - SLA's, etc.). •Carry out analyses and derive optimization ideas. •Based on the ideas, initiate improvement initiatives and collaborate with the CI Team, GPR, Process Owner to drive optimization and standardisation as well as opportunities for process automation and technology enhancements to streamline Procurement Operations. •Implement in line with the Standard "Initiative or Project Management Approach" the corrective actions. •Lead, and where applicable in collaboration with the CI Team cross-functional teams for GSS P2P-related process improvements initiatives and projects. •Participate in cross-functional teams for P2P-related system implementations projects. •Ensure the consolidation and review of the contribution from 1st/2nd Line + requestor on improvement potentials for the completeness of the catalogue content (articles / services); the Guided Buying route (Tile structure); increasing the usage of the Self-Service functionalities (Line Item / request form / Service Entry sheet) •Ensure the creation, addressing and alignment of improvement recommendations with category owners and/or Ariba 2nd level system support. •Ensure the consolidation and review of the contribution from 1st/2nd Line + requestor on improvement potentials for the completeness of the catalogue content (articles / services); the Guided Buying route (Tile structure); increasing the usage of the Self-Service functionalities (Line Item / request form / Service Entry sheet) •Ensure the creation, addressing and alignment of improvement recommendations with category owners and/or Ariba 2nd level system support. •Lead and manage the P2P 1st Line Advisor Country Support team and 2nd Line Procure manager, including resource allocation, performance management, and development. •Set for all P2P 1st Line individuals and P2P 2nd Line Procure manager clear objectives that align with the GSS strategic direction and deliverables to achieve GSS overall targets. •Create robust training plans and align the plans with Expert Service (GPR, Process Owner, CSS-CI etc.) Implement developed and aligned training plans to promote a service oriented and high-performance culture based on role specific competency model and required Procure skill sets. •Continuously review of defined roles and amend where necessary to meet the SLA's and business needs across various areas of expertise. •Conduct regular fit/gap analysis for each team individual for the respective job description. Based on the results, develop individual training plans to close the gaps. •Support Operational Procurement execution on industry standard to competitive price level. •Support GSS entry Process for new P2P activities and services. •Single point of contact for internal and external audits and their support. Key skills & experience for the Procurement Manager, Country Support: - • You must speak German fluently, and you may be based in UK or Germany. •Significant experience (at least 5 years) in managing and developing multiple teams. •Bachelor's degree •In-depth knowledge and understanding of the S2P End to End process. •Expert in operational, tactical procurement as part of S2P process and usage of the following Procurement IT Application: - 1. SAP MM incl. XFT Plug-in 2. SAP Ariba Buying / Guided Buying 3. SAP Ariba SLP 4. SAP Ariba Sourcing 5. SAP Ariba Contracts 6. SAP Ariba Spend Visibility 7. SAP MDG-S •Excellent knowledge of MS Office •Strong analytical skills, problem-solving abilities, and the ability to collaborate effectively with stakeholders. •Ability to encourage the development and empowerment of the team. •Ability to prioritise and work to deadlines. •Effective communication skills. •Ability to build effective working relationships - internal & external- and with people from both financial and non-financial backgrounds. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at (url removed) - MB1
PRA International is one of the world's leading Global Clinical Research Organisations. With an established presence, spanning more that 30 years, they have enjoyed continual growth and success, currently employing 3,200 staff globally. PRA have managed to continually build and enhance their reputation through delivering a service that is reliable, with a high level of therapeutic expertise and global access to knowledge. This is enhanced by having a wealth of CRO, clinical and product development expertise within their senior management, all of whom work closely alongside their customers. PRA International - History Established in the late 1970's with name changed to Pharmaceutical Research Associates Inc., in 1981 with focus on data management in Virginia, USA. In 1991, PRA expanded its service offering to include clinical trial management and opened their first European location. 1996 saw the company name change to PRA International as the company moved towards becoming a global CRO with 333 employees. In 1997, PRA acquired International Medical and Technical Consultants (IMTCI), a CRO based in Lenexa, Kansas. This increased PRA International's clinical trials leadership, expertise and experience within the key therapeutic areas of allergy and respiratory. Additionally they gained a Phase I facility. In 1999, PRA acquired Valorum (UK) Ltd, based in Reading, UK. This acquisition enhanced their regulatory expertise and expanded PRA's trial management footprint in Europe. In 2000, PRA acquired ARCAM, an international CRO based in Paris, France. This further enhanced PRAs capability in Europe, across a number of therapeutic areas within clinical trial management, project management and quality assurance. This enhanced PRAs European footprint to in excess of 250 employees. In 2002, PRA acquired Staticon International Espana, an established CRO in Madrid, Spain, further developed their service offering in Europe and in particular bringing enhanced capability in electronic data capture and management. In 2002, PRA acquired CroMedica, a CRO headquartered in Canada with key expertise in the CNS therapeutic area and global operations. Several of their offices now represent PRA in Victoria, British Columbia; San Diego, California; Sao Paulo, Brazil; Johannesburg and Cape Town, South Africa; and Sydney, Australia. In November 2004, PRA became a publicly traded company on the NASDAQ exchange. In June 2006, PRA acquired Pharma Bio-Research, an early phase clinical development and bioanalytical laboratory company based in The Netherlands, forming the basis for the group within PRA now known as Early Development Services. In October 2007, PRA acquired Pharmacon, a clinical research organisation based in Berlin, Germany. Specialising in Phase I studies with patients in several Central European countries, this was an important step in PRA's Early Development Services plan to further strengthen its position as an industry leader. PRA returned to being a privately held company when it was reacquired by Genstar Capital, LLC in December 2007. Genstar had been PRA's largest investor before the initial public offering in 2004. PRA International's mission: 'Our people commit to provide innovative solutions that our clients rely upon to introduce new drugs and to improve lives' PRA International - Core Values Unquestionable ethics and integrity Consistent and measurable quality in all they do Outstanding service and flexibility to meet customer requirements Commitment to staff development and collaboration Demonstrated technical and therapeutic excellence throughout the company PRA International - Key Services Protocol and Case Report Form design Feasibility study Project Management Investigator site selection and qualification Investigator handbook and meetings Medical monitoring and drug safety Data management Analysis and reporting Medical and scientific publications Regulatory filings Early Development Services Single and multiple dose safety and tolerability studies Food effect Proof of concept studies Interaction studies with drugs and food Mass balance / ADME studies Single and multiple dose bioavailability studies QTc - prolongation and intensive ECG studies PK studies in renally impaired patients PK studies in hepatically impaired patients Special formulations Studies with biotechnology-derived therapeutic products Late Phase Services Post-authorisation safety studies (PASS) Restricted access programs Drug Safety Management Reporting of serious adverse events Processing and reporting of adverse drug reactions (ADRs) Periodic safety update reports Safety and Pharmaco-Epidemiological Studies Global database pooling and integrated summaries of safety Consulting and system analysis Electronic Regulatory Submissions Protocol and Case Report Form design Feasibility study Project Management Investigator site selection and qualification For further information, please go to Context of the role Approximately two years ago, the decision was taken to create a new role within the global operations function focused on the development and management of PRA's key customers and oversight of international trials and programmes. The thinking behind this strategy was to provide a dedicated resource to strategic clients at a global level thereby ensuring PRA could develop a deep knowledge of the client, their portfolio, pipeline, culture and vision. Additionally, the client could benefit from a single point of contact for their operational and commercial needs. In executing this strategy, PRA set out to build a team of Project Delivery professionals who would work alongside operational and commercial groups to coordinate activities relating to specific accounts. Over the last 18 months, PRA have targeted experienced global study management and clinical operations professionals, both internally and externally, who have sought to leverage their clinical research knowledge and experience in a client facing role. Today, the Project Delivery team is 13 strong and is led by six General Partners worldwide. Their remit is to provide client management, leadership and project mentorship with the goal of providing outstanding customer delivery and developing a strong, long-term relationship with the customer. In the last few months, PRA have been awarded preferred provider status with a global pharmaceutical company and the need has arisen to recruit an additional Director, Project Delivery to the team. Reporting to the UK based General Partner, the role can be based at one of PRA's European offices or may be home based for the right candidate. PRA are seeking a professional with a life sciences degree who brings extensive experience in global phase I-IV clinical trial management and strong commercial skills. You will already be liaising with clinical research and procurement professionals at a senior level within the pharmaceutical industry and comfortable with managing a portfolio of multi-centre international studies. This is a unique opportunity to join a dynamic and growing business unit within one of the leading global CROs in a role which offers tremendous scope for career development and enhancement. Job Description Primary Purpose of the Role Accountable for maintaining relationships (i.e. maintaining repeat business) with assigned Customer(s)/projects through excellence of project delivery of awarded projects whilst maintaining bid profitability. Accountabilities Frequent and routine (e.g. weekly) face-to-face and remote liaison with Customer contacts to review and discuss status (e.g. project successes, issues, opportunities) of awarded projects. Networking within Customer to extend contacts and develop business opportunities for PRA. Leads Project Status Reviews (PSRs) for assigned projects including risk assessment. Ensures maintenance of bid profitability through thorough review of projections of revenue, estimates of cost to complete and timely execution of contract modifications for awarded projects. Create action plans to minimize inefficiencies when recovery from the customer is not possible. First point of escalation (internal and external) for resolution of issues and conflicts (e.g. escalation from PSRs). Member of Executive Oversight/Operations Committees for assigned Customers as requested. Ownership of strategy development for proposals. Owner of content of materials to be used at bid defense meetings. Logistics of bid defense meeting (slide preparation, attendance requests and preparation meeting) will be responsibility of the Sales personnel provided by Business Development. Mentor Project Managers (all levels) leading assigned projects and provides feedback on performance to line-managers of Project Managers (Director of Project Managers). Education An undergraduate degree in health sciences from an accredited institution or international equivalent degree. An advanced degree (M.S., Ph.D., Pharm.D., M.D.) preferred Business related coursework (management, marketing, accounting, budgets, personnel management, negotiation skills, etc.) preferred . click apply for full job details
Apr 18, 2024
Full time
PRA International is one of the world's leading Global Clinical Research Organisations. With an established presence, spanning more that 30 years, they have enjoyed continual growth and success, currently employing 3,200 staff globally. PRA have managed to continually build and enhance their reputation through delivering a service that is reliable, with a high level of therapeutic expertise and global access to knowledge. This is enhanced by having a wealth of CRO, clinical and product development expertise within their senior management, all of whom work closely alongside their customers. PRA International - History Established in the late 1970's with name changed to Pharmaceutical Research Associates Inc., in 1981 with focus on data management in Virginia, USA. In 1991, PRA expanded its service offering to include clinical trial management and opened their first European location. 1996 saw the company name change to PRA International as the company moved towards becoming a global CRO with 333 employees. In 1997, PRA acquired International Medical and Technical Consultants (IMTCI), a CRO based in Lenexa, Kansas. This increased PRA International's clinical trials leadership, expertise and experience within the key therapeutic areas of allergy and respiratory. Additionally they gained a Phase I facility. In 1999, PRA acquired Valorum (UK) Ltd, based in Reading, UK. This acquisition enhanced their regulatory expertise and expanded PRA's trial management footprint in Europe. In 2000, PRA acquired ARCAM, an international CRO based in Paris, France. This further enhanced PRAs capability in Europe, across a number of therapeutic areas within clinical trial management, project management and quality assurance. This enhanced PRAs European footprint to in excess of 250 employees. In 2002, PRA acquired Staticon International Espana, an established CRO in Madrid, Spain, further developed their service offering in Europe and in particular bringing enhanced capability in electronic data capture and management. In 2002, PRA acquired CroMedica, a CRO headquartered in Canada with key expertise in the CNS therapeutic area and global operations. Several of their offices now represent PRA in Victoria, British Columbia; San Diego, California; Sao Paulo, Brazil; Johannesburg and Cape Town, South Africa; and Sydney, Australia. In November 2004, PRA became a publicly traded company on the NASDAQ exchange. In June 2006, PRA acquired Pharma Bio-Research, an early phase clinical development and bioanalytical laboratory company based in The Netherlands, forming the basis for the group within PRA now known as Early Development Services. In October 2007, PRA acquired Pharmacon, a clinical research organisation based in Berlin, Germany. Specialising in Phase I studies with patients in several Central European countries, this was an important step in PRA's Early Development Services plan to further strengthen its position as an industry leader. PRA returned to being a privately held company when it was reacquired by Genstar Capital, LLC in December 2007. Genstar had been PRA's largest investor before the initial public offering in 2004. PRA International's mission: 'Our people commit to provide innovative solutions that our clients rely upon to introduce new drugs and to improve lives' PRA International - Core Values Unquestionable ethics and integrity Consistent and measurable quality in all they do Outstanding service and flexibility to meet customer requirements Commitment to staff development and collaboration Demonstrated technical and therapeutic excellence throughout the company PRA International - Key Services Protocol and Case Report Form design Feasibility study Project Management Investigator site selection and qualification Investigator handbook and meetings Medical monitoring and drug safety Data management Analysis and reporting Medical and scientific publications Regulatory filings Early Development Services Single and multiple dose safety and tolerability studies Food effect Proof of concept studies Interaction studies with drugs and food Mass balance / ADME studies Single and multiple dose bioavailability studies QTc - prolongation and intensive ECG studies PK studies in renally impaired patients PK studies in hepatically impaired patients Special formulations Studies with biotechnology-derived therapeutic products Late Phase Services Post-authorisation safety studies (PASS) Restricted access programs Drug Safety Management Reporting of serious adverse events Processing and reporting of adverse drug reactions (ADRs) Periodic safety update reports Safety and Pharmaco-Epidemiological Studies Global database pooling and integrated summaries of safety Consulting and system analysis Electronic Regulatory Submissions Protocol and Case Report Form design Feasibility study Project Management Investigator site selection and qualification For further information, please go to Context of the role Approximately two years ago, the decision was taken to create a new role within the global operations function focused on the development and management of PRA's key customers and oversight of international trials and programmes. The thinking behind this strategy was to provide a dedicated resource to strategic clients at a global level thereby ensuring PRA could develop a deep knowledge of the client, their portfolio, pipeline, culture and vision. Additionally, the client could benefit from a single point of contact for their operational and commercial needs. In executing this strategy, PRA set out to build a team of Project Delivery professionals who would work alongside operational and commercial groups to coordinate activities relating to specific accounts. Over the last 18 months, PRA have targeted experienced global study management and clinical operations professionals, both internally and externally, who have sought to leverage their clinical research knowledge and experience in a client facing role. Today, the Project Delivery team is 13 strong and is led by six General Partners worldwide. Their remit is to provide client management, leadership and project mentorship with the goal of providing outstanding customer delivery and developing a strong, long-term relationship with the customer. In the last few months, PRA have been awarded preferred provider status with a global pharmaceutical company and the need has arisen to recruit an additional Director, Project Delivery to the team. Reporting to the UK based General Partner, the role can be based at one of PRA's European offices or may be home based for the right candidate. PRA are seeking a professional with a life sciences degree who brings extensive experience in global phase I-IV clinical trial management and strong commercial skills. You will already be liaising with clinical research and procurement professionals at a senior level within the pharmaceutical industry and comfortable with managing a portfolio of multi-centre international studies. This is a unique opportunity to join a dynamic and growing business unit within one of the leading global CROs in a role which offers tremendous scope for career development and enhancement. Job Description Primary Purpose of the Role Accountable for maintaining relationships (i.e. maintaining repeat business) with assigned Customer(s)/projects through excellence of project delivery of awarded projects whilst maintaining bid profitability. Accountabilities Frequent and routine (e.g. weekly) face-to-face and remote liaison with Customer contacts to review and discuss status (e.g. project successes, issues, opportunities) of awarded projects. Networking within Customer to extend contacts and develop business opportunities for PRA. Leads Project Status Reviews (PSRs) for assigned projects including risk assessment. Ensures maintenance of bid profitability through thorough review of projections of revenue, estimates of cost to complete and timely execution of contract modifications for awarded projects. Create action plans to minimize inefficiencies when recovery from the customer is not possible. First point of escalation (internal and external) for resolution of issues and conflicts (e.g. escalation from PSRs). Member of Executive Oversight/Operations Committees for assigned Customers as requested. Ownership of strategy development for proposals. Owner of content of materials to be used at bid defense meetings. Logistics of bid defense meeting (slide preparation, attendance requests and preparation meeting) will be responsibility of the Sales personnel provided by Business Development. Mentor Project Managers (all levels) leading assigned projects and provides feedback on performance to line-managers of Project Managers (Director of Project Managers). Education An undergraduate degree in health sciences from an accredited institution or international equivalent degree. An advanced degree (M.S., Ph.D., Pharm.D., M.D.) preferred Business related coursework (management, marketing, accounting, budgets, personnel management, negotiation skills, etc.) preferred . click apply for full job details
Our client has a permanent vacancy for a Marketing Executive to be responsible for implementing ambitious marketing and external communications and campaign strategy. Reporting into the Marketing Manager, this role works closely with cross functional teams (e.g. Design, Digital, Operations, Sales) to oversee Marketing activities across their brands. Hybrid working is available with the role. This role requires someone who has the ability to manage multi-dimensional digital projects and initiatives to drive acquisition, growth, and retention across channels, with a focus in developing impactful email communications. You ll take ownership of the Marketing Plan and make sure that their strategy is being delivered on time and to an exceptional standard. Duties and Responsibilities: Oversee the end-to-end delivery of campaigns and cross-channel communications of portfolio of brands, managing different stakeholders as the campaign lead. Develop a clear positioning and points of differentiation for the portfolio of brands and ensure that all marketing communications, both offline and online, reflect market leading position and propositions of brands within their industry Develop, manage and execute the purposeful campaign and marketing plans in line with long term strategy and growth targets to increase leads and revenue for Sales Teams. Design attractive and effective multi-channel marketing initiatives, campaigns and promotions to drive new customer acquisition Develop content, communicate to external customers (Salesforce Marketing Cloud, etc) and build relationships with key contacts Measure and report on the success of promotional campaigns. Produce sales analysis and campaign reports Drive promotion and lead generation of new product development to support business growth Own the Portfolio & Campaign strategy, from execution through to measurement, best practice content creation and amplification To implement brand and external communications strategy for both existing and potential customers Develop copy and produce effective marketing and sales collateral to support new business activities To conduct ROI analysis on all marketing activities and adjust strategy accordingly Work collaboratively across the organisation and promote a one team culture. Such other duties as requested by your line manager Skills & Knowledge: Essential Marketing degree, qualification or CIM Ambitious, commercial marketer with excellent and creative copywriting skills Collaborative work style and a team player Experienced in using email platforms, such as Salesforce Marketing Cloud Experience in demand creation and contact acquisition campaigns Experience of integrated promotional, direct marketing and advertising campaigns Good understanding of digital & social media Confident communicator who will network and develop strong and productive business relationships with our suppliers, agencies and internal stakeholders A good understanding and awareness of brand management Able to manage a demanding schedule and deliver multiple marketing projects to deadline Demonstrable experience of running successful projects from inception to delivery (with numbers to prove its impact). Great planning, project management, and stakeholder management skills Adept in Excel and Microsoft PowerPoint. Excellent reporting and presentation skills Well organised and thorough, with excellent attention to detail and able to work to tight deadlines, under pressure and within budget Desirable Experience in HTML coding Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Apr 15, 2024
Full time
Our client has a permanent vacancy for a Marketing Executive to be responsible for implementing ambitious marketing and external communications and campaign strategy. Reporting into the Marketing Manager, this role works closely with cross functional teams (e.g. Design, Digital, Operations, Sales) to oversee Marketing activities across their brands. Hybrid working is available with the role. This role requires someone who has the ability to manage multi-dimensional digital projects and initiatives to drive acquisition, growth, and retention across channels, with a focus in developing impactful email communications. You ll take ownership of the Marketing Plan and make sure that their strategy is being delivered on time and to an exceptional standard. Duties and Responsibilities: Oversee the end-to-end delivery of campaigns and cross-channel communications of portfolio of brands, managing different stakeholders as the campaign lead. Develop a clear positioning and points of differentiation for the portfolio of brands and ensure that all marketing communications, both offline and online, reflect market leading position and propositions of brands within their industry Develop, manage and execute the purposeful campaign and marketing plans in line with long term strategy and growth targets to increase leads and revenue for Sales Teams. Design attractive and effective multi-channel marketing initiatives, campaigns and promotions to drive new customer acquisition Develop content, communicate to external customers (Salesforce Marketing Cloud, etc) and build relationships with key contacts Measure and report on the success of promotional campaigns. Produce sales analysis and campaign reports Drive promotion and lead generation of new product development to support business growth Own the Portfolio & Campaign strategy, from execution through to measurement, best practice content creation and amplification To implement brand and external communications strategy for both existing and potential customers Develop copy and produce effective marketing and sales collateral to support new business activities To conduct ROI analysis on all marketing activities and adjust strategy accordingly Work collaboratively across the organisation and promote a one team culture. Such other duties as requested by your line manager Skills & Knowledge: Essential Marketing degree, qualification or CIM Ambitious, commercial marketer with excellent and creative copywriting skills Collaborative work style and a team player Experienced in using email platforms, such as Salesforce Marketing Cloud Experience in demand creation and contact acquisition campaigns Experience of integrated promotional, direct marketing and advertising campaigns Good understanding of digital & social media Confident communicator who will network and develop strong and productive business relationships with our suppliers, agencies and internal stakeholders A good understanding and awareness of brand management Able to manage a demanding schedule and deliver multiple marketing projects to deadline Demonstrable experience of running successful projects from inception to delivery (with numbers to prove its impact). Great planning, project management, and stakeholder management skills Adept in Excel and Microsoft PowerPoint. Excellent reporting and presentation skills Well organised and thorough, with excellent attention to detail and able to work to tight deadlines, under pressure and within budget Desirable Experience in HTML coding Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Account Director - Sponsorships & Partnerships page is loaded Account Director - Sponsorships & Partnerships Apply remote type Hybrid locations London time type Full time posted on Posted 3 Days Ago job requisition id JR Hybrid Agency : Havas Play Job Description Summary : - Job Description : Account Management: Ability to oversee multiple workstreams and increased workloads through proof of delegation (both upwards and downwards) of other tasks and responsibilities. Working across multip le projects at one time whilst maintaining a high work standard. Staying calm and displaying a positive attitude whilst under pressure, and successfully delegating in order to keep work manageable . Ability to proactively drive projects forward, bringin g in wider agency expertise & personnel in the process; ensuring all steps & stakeholders are factored into project timelines . Connecting teams within the business to deliver on client work. Supporting on m anaging the capacity of the account teams, keeping work to scope and having a handle on any over or under delivery. Writing and Presentation Skills: Have strong creative and corporate writing skills, to be used across external documents such as client proposals and reports, as well as internal documents such as toolkits and case studies Ability to adapt your communications based on the needs of your clients & your team. Effectively communicate both verbally and in writing to be clear & concise in client-facing comms as well as when briefing suppliers and the internal team Have great attention to detail and ensure all written work is delivered to a high standard of quality Demonstrate confidence in competently talking clients though a document or pitching an idea , outlining the process you've taken to answer the brief I nstill confidence by show cas ing your understanding of the client 's brand/business when "sell ing " the idea t o them. Reviewing and reinforcing a high standard of comms and presentation amongst the teams going out to clients and businesses Approach , i nitiative & problem solving : Be positive, proactive and solutions-driven - always think one step ahead Aspire to be fully a ccountable for day-to-day operations at the same time as empowering the team (particularly AM, SA E ) to feel in control and accountable themselves Stay close enough to the day to day work coming and out of the accounts, anticipating potential problems and issues . Always think ahead - leaving enough time for planning, scope and budgets to be created ahead of work beginning . Relationships: Have a strong working relationship with your client and be seen as the trusted point of counsel. Be an active listener to really understand your c lients world . Feel comfortable and confident challeng ing & press ing the agency view , always with a solution-based minds e t . Be approachable and accessible to every member of your team Work fluidly with different departments such as strategy, insights and creative, and following the processes of these teams . Work seamlessly with partner agencies (across Social, Digital, Media, PR), ensuring you're an advoc ate for strong process and efficient ways of working . Manage line reports staying cloise to their development, ambitions and objectives . Sets the standard for your team to learn & develop from . Strategic skills & a nswering briefs : C hampion for the agency's process es - h ave a strong POV on how to interrogate and answer a brief creatively , and how to position and articulate ideas to the client . Be c onfident in the brief process from interrogating the brief, to insight, strategy and creative briefing , delegating to your team and drawing on other business team leads where necessary . Demonstrate clear strategic thinking in your day-to-day work across your accounts and how this is framing the client's campaign against their business objectives . Have a g ood understanding of how to structure a brief response . Campaign execution & a dministration : Oversee all plans and activations , including brand experiential activations, live events (e.g. launch events) , sponsorship rights activation, content generation, influencer engagement a s well as coordinating managing event production suppliers . Understand the lead time s to execute projects. Write scopes and negotiat e these with client , where necessary (with support of S enior A ccount D irector /Business Director / M anaging Partner ) . Ensure you have the right team in place, with the right capacity and skillset . Make sure your team is aligned on the objectives for the client and as an agency team . Maintain motivation of your team - ensuring no one is overwhelmed with workload or falling behind on deliverable s. Oversee the AM/SA E administrative processes on your accounts ( status reports , campaign reporting, budget trackers) and ensure they are being updated and delivered to the client on time . Event Delivery & Production: Work closely with the senior producer to manage event delivery and production workstreams . Confidently be able to identify and manage key suppliers, including but not limited to location/venue, scenic build & fabrication, technical, AV, content, branding, catering, merchandise, staffing & security suppliers. Have a good understanding of scenic fabrication, print & digital branding, content production and knowledge of tech and how it can be leveraged /utilised within live activation projects - including VR, AR, projection mapping, social mechanics (GIF/Photobooths etc.). Have experience in managing and negotiating with venues, space providers, landlords/local councils. Demonstrate strong on-site event delivery experience and team management . Client services & i ndustry k nowledge : Understand your client's business so that you are in the best possible position to advise, challenge and upsell . Stay abreast of new innovations within the industry to be able to contribute effectively in brainstorms and be proactive about new ideas for current or prospective clients . New business The A ccount Director should look to identify ways to grow their clients organically - capitalising on these moments and taking initiative . Support on delivering a target of 10% YOY organic growth . An Account Director should have contacts within the industry, making sure they nurture and grow these relationships in order to bring in new opportunities to the business. An Account Director should be instrumental in helping deliver pitches, understanding briefs, galvanising teams and delivering on time. People Management Management of day-to-day running of the team including keeping all members of the team up-to-date with account work and ensure that regular internal status meetings and/or check-ins are arrange d. Continuous assessment of teams and distribution of work. Give clear guidance to your team, from initial briefing, through to support along the way and any developmental feedback required . Line Management of Senior Account Executive, ensuring regular developmental check ins, alongside managing bi-annual Appraisal process, working to set and review objectives . Time Management Account Director encompasses g ood logical planning, strong communication and the ability to manage expectations both internally and externally. Eff icient time management is essential. Ensure that you and the team are delivering work on time and are conscientious with deadlines. Anticipate pinch points on your accounts . Be aware of your teams time - any under- capacity or those feeling the pressure with too much on Finance Be competent with the finance processes; monitoring your team are setting up new job numbers, processing POs and invoices efficiently . Clear understanding of driving client account profitability, scoping and negotiating fees for projects and understanding feasibility . Be inquisitive about your clients and what else they're up to. Understand which other agencies they work with and how the relationship is working. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Similar Jobs (3) Business Director - Sponsorships & Partnerships remote type Hybrid locations London time type Full time posted on Posted 3 Days Ago Account Manager (B2B) remote type Hybrid locations London time type Full time posted on Posted 18 Days Ago Global Account Manager remote type Hybrid locations London time type Full time posted on Posted 19 Days Ago If you don't find a suitable opening on our Career Site, don't worry! You can still send your resume to us. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 22 . click apply for full job details
Apr 15, 2024
Full time
Account Director - Sponsorships & Partnerships page is loaded Account Director - Sponsorships & Partnerships Apply remote type Hybrid locations London time type Full time posted on Posted 3 Days Ago job requisition id JR Hybrid Agency : Havas Play Job Description Summary : - Job Description : Account Management: Ability to oversee multiple workstreams and increased workloads through proof of delegation (both upwards and downwards) of other tasks and responsibilities. Working across multip le projects at one time whilst maintaining a high work standard. Staying calm and displaying a positive attitude whilst under pressure, and successfully delegating in order to keep work manageable . Ability to proactively drive projects forward, bringin g in wider agency expertise & personnel in the process; ensuring all steps & stakeholders are factored into project timelines . Connecting teams within the business to deliver on client work. Supporting on m anaging the capacity of the account teams, keeping work to scope and having a handle on any over or under delivery. Writing and Presentation Skills: Have strong creative and corporate writing skills, to be used across external documents such as client proposals and reports, as well as internal documents such as toolkits and case studies Ability to adapt your communications based on the needs of your clients & your team. Effectively communicate both verbally and in writing to be clear & concise in client-facing comms as well as when briefing suppliers and the internal team Have great attention to detail and ensure all written work is delivered to a high standard of quality Demonstrate confidence in competently talking clients though a document or pitching an idea , outlining the process you've taken to answer the brief I nstill confidence by show cas ing your understanding of the client 's brand/business when "sell ing " the idea t o them. Reviewing and reinforcing a high standard of comms and presentation amongst the teams going out to clients and businesses Approach , i nitiative & problem solving : Be positive, proactive and solutions-driven - always think one step ahead Aspire to be fully a ccountable for day-to-day operations at the same time as empowering the team (particularly AM, SA E ) to feel in control and accountable themselves Stay close enough to the day to day work coming and out of the accounts, anticipating potential problems and issues . Always think ahead - leaving enough time for planning, scope and budgets to be created ahead of work beginning . Relationships: Have a strong working relationship with your client and be seen as the trusted point of counsel. Be an active listener to really understand your c lients world . Feel comfortable and confident challeng ing & press ing the agency view , always with a solution-based minds e t . Be approachable and accessible to every member of your team Work fluidly with different departments such as strategy, insights and creative, and following the processes of these teams . Work seamlessly with partner agencies (across Social, Digital, Media, PR), ensuring you're an advoc ate for strong process and efficient ways of working . Manage line reports staying cloise to their development, ambitions and objectives . Sets the standard for your team to learn & develop from . Strategic skills & a nswering briefs : C hampion for the agency's process es - h ave a strong POV on how to interrogate and answer a brief creatively , and how to position and articulate ideas to the client . Be c onfident in the brief process from interrogating the brief, to insight, strategy and creative briefing , delegating to your team and drawing on other business team leads where necessary . Demonstrate clear strategic thinking in your day-to-day work across your accounts and how this is framing the client's campaign against their business objectives . Have a g ood understanding of how to structure a brief response . Campaign execution & a dministration : Oversee all plans and activations , including brand experiential activations, live events (e.g. launch events) , sponsorship rights activation, content generation, influencer engagement a s well as coordinating managing event production suppliers . Understand the lead time s to execute projects. Write scopes and negotiat e these with client , where necessary (with support of S enior A ccount D irector /Business Director / M anaging Partner ) . Ensure you have the right team in place, with the right capacity and skillset . Make sure your team is aligned on the objectives for the client and as an agency team . Maintain motivation of your team - ensuring no one is overwhelmed with workload or falling behind on deliverable s. Oversee the AM/SA E administrative processes on your accounts ( status reports , campaign reporting, budget trackers) and ensure they are being updated and delivered to the client on time . Event Delivery & Production: Work closely with the senior producer to manage event delivery and production workstreams . Confidently be able to identify and manage key suppliers, including but not limited to location/venue, scenic build & fabrication, technical, AV, content, branding, catering, merchandise, staffing & security suppliers. Have a good understanding of scenic fabrication, print & digital branding, content production and knowledge of tech and how it can be leveraged /utilised within live activation projects - including VR, AR, projection mapping, social mechanics (GIF/Photobooths etc.). Have experience in managing and negotiating with venues, space providers, landlords/local councils. Demonstrate strong on-site event delivery experience and team management . Client services & i ndustry k nowledge : Understand your client's business so that you are in the best possible position to advise, challenge and upsell . Stay abreast of new innovations within the industry to be able to contribute effectively in brainstorms and be proactive about new ideas for current or prospective clients . New business The A ccount Director should look to identify ways to grow their clients organically - capitalising on these moments and taking initiative . Support on delivering a target of 10% YOY organic growth . An Account Director should have contacts within the industry, making sure they nurture and grow these relationships in order to bring in new opportunities to the business. An Account Director should be instrumental in helping deliver pitches, understanding briefs, galvanising teams and delivering on time. People Management Management of day-to-day running of the team including keeping all members of the team up-to-date with account work and ensure that regular internal status meetings and/or check-ins are arrange d. Continuous assessment of teams and distribution of work. Give clear guidance to your team, from initial briefing, through to support along the way and any developmental feedback required . Line Management of Senior Account Executive, ensuring regular developmental check ins, alongside managing bi-annual Appraisal process, working to set and review objectives . Time Management Account Director encompasses g ood logical planning, strong communication and the ability to manage expectations both internally and externally. Eff icient time management is essential. Ensure that you and the team are delivering work on time and are conscientious with deadlines. Anticipate pinch points on your accounts . Be aware of your teams time - any under- capacity or those feeling the pressure with too much on Finance Be competent with the finance processes; monitoring your team are setting up new job numbers, processing POs and invoices efficiently . Clear understanding of driving client account profitability, scoping and negotiating fees for projects and understanding feasibility . Be inquisitive about your clients and what else they're up to. Understand which other agencies they work with and how the relationship is working. Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. Similar Jobs (3) Business Director - Sponsorships & Partnerships remote type Hybrid locations London time type Full time posted on Posted 3 Days Ago Account Manager (B2B) remote type Hybrid locations London time type Full time posted on Posted 18 Days Ago Global Account Manager remote type Hybrid locations London time type Full time posted on Posted 19 Days Ago If you don't find a suitable opening on our Career Site, don't worry! You can still send your resume to us. Founded in 1835 by Charles-Louis Havas, Havas is one of the world's largest global communications groups, with more than 22 . click apply for full job details
Director, Digital Lead Gen & Prospect Acquisition page is loaded Director, Digital Lead Gen & Prospect Acquisition Apply locations United Kingdom - London United Kingdom - Virtual time type Full time posted on Posted 9 Days Ago job requisition id J-66077 Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. We're looking to add an acquisition marketing leader to our Global Performance Marketing team. If you're passionate about travel, making connections, working with others, and providing a world-class experience for our customers, you might be perfect for our team. This role sits within the larger American Express Global Business Travel (Amex GBT) Global Marketing Team. We pride ourselves on authentic leadership, serving our customers around the world and delivering excellence in everything we do. We are on a transformation journey with customer centricity at the heart, leveraging data, technology, and creative excellence to deliver an outstanding connection with clients of all sizes. The Director will be responsible for driving the growth of our customer base through strategic lead generation and prospect acquisition initiatives. This critical leadership role requires a deep understanding of B2B marketing strategies, a proven track record of successful lead generation campaigns, and the ability to lead a high-performing team. You will collaborate closely with cross-functional teams to develop and oversee execution of comprehensive lead generation campaigns that align with the company's overall growth objectives within the SME space. What You'll Do: 1.Lead Generation Strategy: Develop and oversee execution of a comprehensive lead generation strategy that includes identifying target audiences, leveraging buyer personas, and defining/optimizing lead acquisition channels, including Paid Media, Paid Content, and Account-Based Marketing (ABM) efforts. 2.Team Leadership: Manage and lead a team of marketing professionals, including channel managers, campaign managers, and data analysts, fostering a high-performance culture and ensuring the team's targets are met. 3.Prospect Acquisition & Nurture: Identify and establish channels and programs to nurture high-quality prospects through the pipeline. Evaluate and manage relationships with third-party vendors and agencies when necessary. 4.Data Analysis: Utilize data-driven insights to continuously refine lead generation strategies, monitor performance metrics, and optimize conversion rates. 5.Content and Campaign Development: Oversee the development of engaging content and marketing campaigns to attract, nurture, and convert leads through various marketing channels, including digital, social, email, and events. 6.Technology and Tools: Partner with Marketing Operations team to evaluate, implement & utilize the martech stack and automation systems to streamline lead generation processes and enhance efficiency. 7.Budget Management: Develop and manage the budget for lead generation and prospect acquisition activities, ensuring efficient allocation of resources and ROI measurement. 8.Cross-functional Collaboration: Collaborate closely with sales, product, brand, and other departments to align lead generation efforts with the company's brand strategy, sales goals, and product roadmap. 9.Market Research: Stay informed on industry trends, competitive landscapes, and emerging technologies to adapt lead generation strategies accordingly. What We're Looking For: •Bachelor's degree in marketing, business, or a related field (Master's degree preferred). •Proven experience in a leadership role in B2B lead generation & prospect acquisition. •Strong understanding of marketing automation tools, CRM systems, and analytics. •Exceptional strategic thinking and problem-solving skills. •Excellent communication, negotiation, and relationship-building abilities. •Proficiency in data analysis and performance measurement. •Ability to lead, mentor, and inspire a team. •Experience in budget management and resource allocation. •Results-driven mindset with a focus on achieving and exceeding targets. Location United Kingdom - London The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers. We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Apr 15, 2024
Full time
Director, Digital Lead Gen & Prospect Acquisition page is loaded Director, Digital Lead Gen & Prospect Acquisition Apply locations United Kingdom - London United Kingdom - Virtual time type Full time posted on Posted 9 Days Ago job requisition id J-66077 Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. We're looking to add an acquisition marketing leader to our Global Performance Marketing team. If you're passionate about travel, making connections, working with others, and providing a world-class experience for our customers, you might be perfect for our team. This role sits within the larger American Express Global Business Travel (Amex GBT) Global Marketing Team. We pride ourselves on authentic leadership, serving our customers around the world and delivering excellence in everything we do. We are on a transformation journey with customer centricity at the heart, leveraging data, technology, and creative excellence to deliver an outstanding connection with clients of all sizes. The Director will be responsible for driving the growth of our customer base through strategic lead generation and prospect acquisition initiatives. This critical leadership role requires a deep understanding of B2B marketing strategies, a proven track record of successful lead generation campaigns, and the ability to lead a high-performing team. You will collaborate closely with cross-functional teams to develop and oversee execution of comprehensive lead generation campaigns that align with the company's overall growth objectives within the SME space. What You'll Do: 1.Lead Generation Strategy: Develop and oversee execution of a comprehensive lead generation strategy that includes identifying target audiences, leveraging buyer personas, and defining/optimizing lead acquisition channels, including Paid Media, Paid Content, and Account-Based Marketing (ABM) efforts. 2.Team Leadership: Manage and lead a team of marketing professionals, including channel managers, campaign managers, and data analysts, fostering a high-performance culture and ensuring the team's targets are met. 3.Prospect Acquisition & Nurture: Identify and establish channels and programs to nurture high-quality prospects through the pipeline. Evaluate and manage relationships with third-party vendors and agencies when necessary. 4.Data Analysis: Utilize data-driven insights to continuously refine lead generation strategies, monitor performance metrics, and optimize conversion rates. 5.Content and Campaign Development: Oversee the development of engaging content and marketing campaigns to attract, nurture, and convert leads through various marketing channels, including digital, social, email, and events. 6.Technology and Tools: Partner with Marketing Operations team to evaluate, implement & utilize the martech stack and automation systems to streamline lead generation processes and enhance efficiency. 7.Budget Management: Develop and manage the budget for lead generation and prospect acquisition activities, ensuring efficient allocation of resources and ROI measurement. 8.Cross-functional Collaboration: Collaborate closely with sales, product, brand, and other departments to align lead generation efforts with the company's brand strategy, sales goals, and product roadmap. 9.Market Research: Stay informed on industry trends, competitive landscapes, and emerging technologies to adapt lead generation strategies accordingly. What We're Looking For: •Bachelor's degree in marketing, business, or a related field (Master's degree preferred). •Proven experience in a leadership role in B2B lead generation & prospect acquisition. •Strong understanding of marketing automation tools, CRM systems, and analytics. •Exceptional strategic thinking and problem-solving skills. •Excellent communication, negotiation, and relationship-building abilities. •Proficiency in data analysis and performance measurement. •Ability to lead, mentor, and inspire a team. •Experience in budget management and resource allocation. •Results-driven mindset with a focus on achieving and exceeding targets. Location United Kingdom - London The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more! All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers. We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Project EngineerJob ID: Amazon UK Services Ltd.Job summary Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them As an IT Project Engineer, you will use your technical knowledge and specialized project management skills to initiate, plan, execute, monitor and control projects for OpsTech IT infrastructure, data facilities and technical solutions. You are able to manage multiple large projects with minimal guidance that affect multiple locations in multiple regions. You are required to have strong communication skills to coordinate onsite and remote work with teams across the region and engage stakeholders to deliver results as a project leader with the support of OpsTech IT Leadership and staff resources. You will organize and support project intake, prioritization, and resource capacity planning in support of multiple Regional IT Managers. You will actively expand your scope of knowledge by learning about new technologies and project management methodologies to support the organization. The ideal candidate is an independent and curious self-starter with a demonstrated ability to produce high-quality technical content, drive complex projects, collaborate with technologists and subject matter experts, and have a high tolerance for ambiguity and a bias toward action. Qualified candidates will be able interact at all levels and must have an ability to generate detailed status reports on all programs to support senior leadership in communications with our internal and external stakeholders. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, and up to 20 weeks of paid parental leave. But wait there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Responsibilities include, but are not limited to Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with OpsTech IT teams. Be the first point of escalation for projects assigned. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Report and inform stakeholders of status updates, risks and issues. Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans. Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task and project health data for all your projects. Update or develop documentation on processes critical to successfully implementing your projects. Identify opportunities to streamline project deliverables, share best practices with your peers and leaders and implement continuous improvement actions on a regular basis Lead adoption of project management tools and processes. Evangelize project management practices throughout the region and follow the standard methodology to develop scope documents, project management plans, communication plans, project schedules, change management and risk and issue log. Participate in hiring, training and development of others. BASIC QUALIFICATIONS High School diploma or GED equivalent 4+ years of experience and education in IT Project support in a multi-user high availability environment, project management or related management functions. 4+ years of experience and education with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP Understanding of large, complex and globally distributed IT systems Experience with Project Management Applications and tools PREFERRED QUALIFICATIONS Bachelor's degree in Computer science or IT related field. Exceptional organizational, planning and prioritization skills as well as excellent oral and written communication skills Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies Experience with procurement of IT equipment Experience as a leader and mentor for project teams in a matrixed environment Ability to explain complex IT concepts in simple terms Excellent written and verbal communication skills Ability to manage high priority projects Ability to travel up to 50% Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 24, 2022
Full time
Project EngineerJob ID: Amazon UK Services Ltd.Job summary Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them As an IT Project Engineer, you will use your technical knowledge and specialized project management skills to initiate, plan, execute, monitor and control projects for OpsTech IT infrastructure, data facilities and technical solutions. You are able to manage multiple large projects with minimal guidance that affect multiple locations in multiple regions. You are required to have strong communication skills to coordinate onsite and remote work with teams across the region and engage stakeholders to deliver results as a project leader with the support of OpsTech IT Leadership and staff resources. You will organize and support project intake, prioritization, and resource capacity planning in support of multiple Regional IT Managers. You will actively expand your scope of knowledge by learning about new technologies and project management methodologies to support the organization. The ideal candidate is an independent and curious self-starter with a demonstrated ability to produce high-quality technical content, drive complex projects, collaborate with technologists and subject matter experts, and have a high tolerance for ambiguity and a bias toward action. Qualified candidates will be able interact at all levels and must have an ability to generate detailed status reports on all programs to support senior leadership in communications with our internal and external stakeholders. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, and up to 20 weeks of paid parental leave. But wait there's more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Responsibilities include, but are not limited to Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with OpsTech IT teams. Be the first point of escalation for projects assigned. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Report and inform stakeholders of status updates, risks and issues. Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans. Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task and project health data for all your projects. Update or develop documentation on processes critical to successfully implementing your projects. Identify opportunities to streamline project deliverables, share best practices with your peers and leaders and implement continuous improvement actions on a regular basis Lead adoption of project management tools and processes. Evangelize project management practices throughout the region and follow the standard methodology to develop scope documents, project management plans, communication plans, project schedules, change management and risk and issue log. Participate in hiring, training and development of others. BASIC QUALIFICATIONS High School diploma or GED equivalent 4+ years of experience and education in IT Project support in a multi-user high availability environment, project management or related management functions. 4+ years of experience and education with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP Understanding of large, complex and globally distributed IT systems Experience with Project Management Applications and tools PREFERRED QUALIFICATIONS Bachelor's degree in Computer science or IT related field. Exceptional organizational, planning and prioritization skills as well as excellent oral and written communication skills Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies Experience with procurement of IT equipment Experience as a leader and mentor for project teams in a matrixed environment Ability to explain complex IT concepts in simple terms Excellent written and verbal communication skills Ability to manage high priority projects Ability to travel up to 50% Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
We're seeking a high performer to join our team as a communications strategist, professional storyteller and inside out brand builder. This is an opportunity to join a global financial services organisation and support our fast-paced Corporate Operations Group - which includes functions such as human resources, technology, workplace, security and operations. These teams provide critical support to our global business and play an integral role in shaping the employee experience, so we need to ensure their communications are timely, clear and engaging, drive action and shape our culture. You'll be energized by variety and enjoy managing multiple stakeholders to deliver a wide range of internal communications projects. Reporting to the Corporate Operations Group Business Manager, with a strong alignment to our Corporate Operations Group Head of Internal Communications in Australia, you'll have access to senior leaders and support them with advice and consulting - and you'll also enjoy being hands-on making projects happen. You'll have a talent (and passion) for words, an understanding of how to capture an audience, flexibility to adjust to changing fast-paced priorities and really strong attention to detail. You'll have the ability to effectively collaborate and brainstorm with both senior and junior stakeholders when strategic planning and problem solving. You'll also assist in organizing and delivering regional in-person, virtual, and hybrid communication and engagement events including workshops, town halls and training to support and embed our business strategy and culture. With several years' experience managing communications programs inside a matrix organization, you have a flair for creative ideas and execution. You'll have skills in creating great visual experiences - possibly in graphic design, video production and/or digital experience. You'll also have an interest in leveraging technology (including internal social platforms) to create fresh and innovative content for our people. You'll be a self-starter, very well organized and have a passion for good communications. To start this exciting journey, apply now. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
Sep 24, 2022
Full time
We're seeking a high performer to join our team as a communications strategist, professional storyteller and inside out brand builder. This is an opportunity to join a global financial services organisation and support our fast-paced Corporate Operations Group - which includes functions such as human resources, technology, workplace, security and operations. These teams provide critical support to our global business and play an integral role in shaping the employee experience, so we need to ensure their communications are timely, clear and engaging, drive action and shape our culture. You'll be energized by variety and enjoy managing multiple stakeholders to deliver a wide range of internal communications projects. Reporting to the Corporate Operations Group Business Manager, with a strong alignment to our Corporate Operations Group Head of Internal Communications in Australia, you'll have access to senior leaders and support them with advice and consulting - and you'll also enjoy being hands-on making projects happen. You'll have a talent (and passion) for words, an understanding of how to capture an audience, flexibility to adjust to changing fast-paced priorities and really strong attention to detail. You'll have the ability to effectively collaborate and brainstorm with both senior and junior stakeholders when strategic planning and problem solving. You'll also assist in organizing and delivering regional in-person, virtual, and hybrid communication and engagement events including workshops, town halls and training to support and embed our business strategy and culture. With several years' experience managing communications programs inside a matrix organization, you have a flair for creative ideas and execution. You'll have skills in creating great visual experiences - possibly in graphic design, video production and/or digital experience. You'll also have an interest in leveraging technology (including internal social platforms) to create fresh and innovative content for our people. You'll be a self-starter, very well organized and have a passion for good communications. To start this exciting journey, apply now. About the Corporate Operations Group The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers. Our commitment to Diversity, Equity and Inclusion The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of 'empowering people to innovate and invest for a better future', we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief. Joining Macquarie means you'll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.
We're looking for a presentation designer to join our design team. In this role, you'll create exciting, engaging visual decks and other bespoke agency materials for both internal and external presentations as well as marketing reports and materials. Working with autonomy, authority and creativity you'll ensure every project is beautiful in its execution and to a very high standard. Your role here will be vital in working with all areas of the business but particularly closely with Client teams & New Business. Key Responsibilities Design and format engaging and professional Presentations for client projects and new business opportunities within the business using MS PowerPoint. Design and edit documents within Adobe Suite for both internal and external use Contribute ideas as to how to bring content alive on critical business presentations - with full understanding of the requirements and the focus audience Offer Best In Class solutions to Presentation requirements Work collaboratively within the Design team and with the wider team to ensure brand consistency across all Presentations Produce high quality, engaging presentations Bringing ideas to life through creative visuals and mockups Create assets to be used across brands socials Work collaboratively with other designers and project managers Key attributes and competencies Ideally a minimum of two years' experience as a Presentation Designer Good knowledge of Adobe Suite and InDesign are essential Proficient in creative Presentation tools including animation - MS PowerPoint (essential) Knowledge of Google Slide, Prezi desired but not essential Understanding of Adobe Creative Suite (InDesign, Illustrator, Photoshop) is desirable Experienced in working within multi-functional teams Able to demonstrate their "Can Do" Attitude and passion for what they do Display an understanding of the fundamentals of design, specifically typography and layout design Comfortable working in a fast-paced, high pressured environment, with the ability to adapt to changing priorities Good project/time management and strategic problem-solving skills Acts with discretion, integrity, and professionalism at all times. Calm under pressure and self-motivated Presents a positive outlook and is seen as committed and enthusiastic Proactive in identifying needs and finding solutions. Is flexible and adaptable in taking on new tasks or supporting other areas of the business when required Participates in Operations team meetings/events to enhance the work environment across the London office. What we can offer New joiners are supported by an induction programmes, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression.We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support. Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system. Given our client base you'll be working on career-defining work that is exciting, rewarding and one where you can make a real impact to high profile projects. Benefits Competitive salary (depends on experience) 28 days holiday Discretionary bonus Flexible working policy Annual salary review Pension (company contribution: 5% of annual salary) Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities About Teneo Teneo advises business leaders, enabling them to achieve goals faster and at lower cost by earning trust, navigating disruption, and removing barriers. We are built to help businesses succeed in a world no longer defined by boundaries and disciplines. Working exclusively with the CEOs and senior executives of the world's leading companies, Teneo provides strategic counsel across their full range of key objectives and issues. Across the globe, Teneo employs more than 1,200 people, offering global reach from a light infrastructure, built out of regional hubs. Our culture is critical to our success. We have a flat management structure with an open and supportive office atmosphere. To support progression and learning, we foster a supportive environment with a focus on mental health and wellbeing as well as adopting an inclusive environment that allows all employees to flourish. We recognise that diversity is essential for our business and encourage applicants from all backgrounds. At Teneo, we have fully embraced hybrid working and redefined the way we work such that it facilitates collaboration, optimises productivity and promotes the health and wellbeing of our people. We are adopting a 60:40 principle of office:remote working across our UK business which offers the flexibility to ensure that our people are empowered to find the right rhythm for themselves, our teams and our clients. We are also happy to discuss other forms of flexible working so please let us know if this is something you would like to discuss. The successful candidate, must by the start of employment, have permission to work in the UK.
Sep 19, 2022
Full time
We're looking for a presentation designer to join our design team. In this role, you'll create exciting, engaging visual decks and other bespoke agency materials for both internal and external presentations as well as marketing reports and materials. Working with autonomy, authority and creativity you'll ensure every project is beautiful in its execution and to a very high standard. Your role here will be vital in working with all areas of the business but particularly closely with Client teams & New Business. Key Responsibilities Design and format engaging and professional Presentations for client projects and new business opportunities within the business using MS PowerPoint. Design and edit documents within Adobe Suite for both internal and external use Contribute ideas as to how to bring content alive on critical business presentations - with full understanding of the requirements and the focus audience Offer Best In Class solutions to Presentation requirements Work collaboratively within the Design team and with the wider team to ensure brand consistency across all Presentations Produce high quality, engaging presentations Bringing ideas to life through creative visuals and mockups Create assets to be used across brands socials Work collaboratively with other designers and project managers Key attributes and competencies Ideally a minimum of two years' experience as a Presentation Designer Good knowledge of Adobe Suite and InDesign are essential Proficient in creative Presentation tools including animation - MS PowerPoint (essential) Knowledge of Google Slide, Prezi desired but not essential Understanding of Adobe Creative Suite (InDesign, Illustrator, Photoshop) is desirable Experienced in working within multi-functional teams Able to demonstrate their "Can Do" Attitude and passion for what they do Display an understanding of the fundamentals of design, specifically typography and layout design Comfortable working in a fast-paced, high pressured environment, with the ability to adapt to changing priorities Good project/time management and strategic problem-solving skills Acts with discretion, integrity, and professionalism at all times. Calm under pressure and self-motivated Presents a positive outlook and is seen as committed and enthusiastic Proactive in identifying needs and finding solutions. Is flexible and adaptable in taking on new tasks or supporting other areas of the business when required Participates in Operations team meetings/events to enhance the work environment across the London office. What we can offer New joiners are supported by an induction programmes, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression.We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support. Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system. Given our client base you'll be working on career-defining work that is exciting, rewarding and one where you can make a real impact to high profile projects. Benefits Competitive salary (depends on experience) 28 days holiday Discretionary bonus Flexible working policy Annual salary review Pension (company contribution: 5% of annual salary) Extensive investment in personal development & learning Enhanced maternity and paternity leave (depending on length of service) and shared parental leave Private medical insurance Group Income protection Life assurance Cycle to work schemes Season ticket loans Regular social, cultural and charitable activities About Teneo Teneo advises business leaders, enabling them to achieve goals faster and at lower cost by earning trust, navigating disruption, and removing barriers. We are built to help businesses succeed in a world no longer defined by boundaries and disciplines. Working exclusively with the CEOs and senior executives of the world's leading companies, Teneo provides strategic counsel across their full range of key objectives and issues. Across the globe, Teneo employs more than 1,200 people, offering global reach from a light infrastructure, built out of regional hubs. Our culture is critical to our success. We have a flat management structure with an open and supportive office atmosphere. To support progression and learning, we foster a supportive environment with a focus on mental health and wellbeing as well as adopting an inclusive environment that allows all employees to flourish. We recognise that diversity is essential for our business and encourage applicants from all backgrounds. At Teneo, we have fully embraced hybrid working and redefined the way we work such that it facilitates collaboration, optimises productivity and promotes the health and wellbeing of our people. We are adopting a 60:40 principle of office:remote working across our UK business which offers the flexibility to ensure that our people are empowered to find the right rhythm for themselves, our teams and our clients. We are also happy to discuss other forms of flexible working so please let us know if this is something you would like to discuss. The successful candidate, must by the start of employment, have permission to work in the UK.
Are you a builder that loves to connect customers and sellers? Heap is seeking an experienced Marketing Manager to join our team in the EMEA region. In this role you will be responsible for planning, executing, analyzing, and optimizing marketing activities, especially demand generation, across the region. The primary goals of this position are to increase awareness, expand/convert interest, and build pipeline. The role will work closely with the regional sales team and go-to-market teams to execute events and drive decisions around demand generation programs including paid digital, 3rd party media, events, partner, and demand programs that result in pipeline. You will strategically create plans with the right marketing mix of activities and best routes to market for the region. You have comprehensive experience in international and multi-channel marketing, but more importantly, you are keen to join this fast-paced organization and be hands-on to contribute to our continued growth. Our team is growing faster than ever before, and this role will be a critical role in helping us to continue to build out the EMEA region!. Responsibilities include, but are not limited to: Assess then define a regional marketing strategy for the EMEA region aligned to key pipeline goals. Formulate and implement regional marketing programs and campaigns aligned to goals. Build awareness in the market and be the point person to land Heap's brand locally. Represent all marketing functions and closely coordinate with Marketing leaders to align support and resources effectively in region. Advocate for your region in the development of corporate marketing plans, assets, and resources. Create strong relationships with regional sales leaders and top partners to develop quarterly plans and create pipeline. Plan, manage, and execute events in region, including live or virtual: seminars, executive dinners, account-based activities, email campaigns, webinars, and 3rd party programs. Work in collaboration with the marketing operations and analytics team to understand the overall marketing attribution of new business within the EMEA region. Support on-boarding and go-to-market planning with new channel partners. Participate in quarterly business reviews with channel partners to ensure alignment of plans and activities. Manage inbound pipeline achievement to hit quarterly goals. Manage regional marketing budget, track activity results, and return on investment. What We're Looking For: 7-10 years relevant marketing experience in high growth technology companies. Experience in international marketing, primarily in Europe, Middle East, or Africa, and familiarity with translating and localizing content for local markets. Knowledge and experience with modern demand generation and integrated marketing, knowing when to deploy each type of activity for maximum effectiveness. Extensive experience in adopting and implementing global campaigns at a regional level, with a track record of exceptional achievement in field marketing for high-tech B2B companies. Great communication skills; able to articulate product and solution information in the context of customer problems and business values. Strategy to execution; must be enthusiastic about developing the plan, but also doing the work to drive results. Experience with Salesforce.com and Marketo marketing automation solutions a plus. Understanding of data & analytics technology, integration, or enterprise application technologies preferred. Strong project management skills and ability to perform in a fast-paced, high-energy environment. Travel required, approximately 25% of the time. English speaking role, with proficiency in German, French, or Spanish a plus. Agency management experience a plus. Where You'll Sit: Based in our London, UK office. Report to Director of Field Marketing, with day-to-day alignment to EMEA sales director. People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home. Heap has raised $205M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We offer plenty of awesome benefits, and we were named #1 on Glassdoor's Best Places to Work (SMB). We'd love to hear from you!.
Jan 04, 2022
Full time
Are you a builder that loves to connect customers and sellers? Heap is seeking an experienced Marketing Manager to join our team in the EMEA region. In this role you will be responsible for planning, executing, analyzing, and optimizing marketing activities, especially demand generation, across the region. The primary goals of this position are to increase awareness, expand/convert interest, and build pipeline. The role will work closely with the regional sales team and go-to-market teams to execute events and drive decisions around demand generation programs including paid digital, 3rd party media, events, partner, and demand programs that result in pipeline. You will strategically create plans with the right marketing mix of activities and best routes to market for the region. You have comprehensive experience in international and multi-channel marketing, but more importantly, you are keen to join this fast-paced organization and be hands-on to contribute to our continued growth. Our team is growing faster than ever before, and this role will be a critical role in helping us to continue to build out the EMEA region!. Responsibilities include, but are not limited to: Assess then define a regional marketing strategy for the EMEA region aligned to key pipeline goals. Formulate and implement regional marketing programs and campaigns aligned to goals. Build awareness in the market and be the point person to land Heap's brand locally. Represent all marketing functions and closely coordinate with Marketing leaders to align support and resources effectively in region. Advocate for your region in the development of corporate marketing plans, assets, and resources. Create strong relationships with regional sales leaders and top partners to develop quarterly plans and create pipeline. Plan, manage, and execute events in region, including live or virtual: seminars, executive dinners, account-based activities, email campaigns, webinars, and 3rd party programs. Work in collaboration with the marketing operations and analytics team to understand the overall marketing attribution of new business within the EMEA region. Support on-boarding and go-to-market planning with new channel partners. Participate in quarterly business reviews with channel partners to ensure alignment of plans and activities. Manage inbound pipeline achievement to hit quarterly goals. Manage regional marketing budget, track activity results, and return on investment. What We're Looking For: 7-10 years relevant marketing experience in high growth technology companies. Experience in international marketing, primarily in Europe, Middle East, or Africa, and familiarity with translating and localizing content for local markets. Knowledge and experience with modern demand generation and integrated marketing, knowing when to deploy each type of activity for maximum effectiveness. Extensive experience in adopting and implementing global campaigns at a regional level, with a track record of exceptional achievement in field marketing for high-tech B2B companies. Great communication skills; able to articulate product and solution information in the context of customer problems and business values. Strategy to execution; must be enthusiastic about developing the plan, but also doing the work to drive results. Experience with Salesforce.com and Marketo marketing automation solutions a plus. Understanding of data & analytics technology, integration, or enterprise application technologies preferred. Strong project management skills and ability to perform in a fast-paced, high-energy environment. Travel required, approximately 25% of the time. English speaking role, with proficiency in German, French, or Spanish a plus. Agency management experience a plus. Where You'll Sit: Based in our London, UK office. Report to Director of Field Marketing, with day-to-day alignment to EMEA sales director. People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home. Heap has raised $205M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We offer plenty of awesome benefits, and we were named #1 on Glassdoor's Best Places to Work (SMB). We'd love to hear from you!.
We are Global We're proud to be one of the world's leading media and entertainment groups. Whether it be on-air, via global player or through our outdoor advertising, we entertain and reach over 50 million individuals across the UK every week. Across our entire business, we're committed to making more moments that matter for our audiences, customers and for each other. And every moment matters…the small, the big and everything in between. We couldn't do any of it without our talented, passionate Globallers. Everything we do is driven by our culture and the talented people who make it happen. Here at Global, we have a saying…it's all about how you make people feel. It's our company ethos, our guiding belief and it's so much more than words. It's the vibe you get when you walk into one of our offices, it's what keeps us honest and true to who we are, and above all, it's the reason we all love to work here. Job Description Description Brand Experience Manager Reporting of the Role This role reports to the Group Brand Experience Manager. Overview of job As one of Global's Brand Experience Managers, you will work alongside the Group Brand Experience Managers to come up with creative event concepts, respond to briefs and implement multi-channel partnership campaigns. Success in this role requires immaculate client service and event project management skills to ensure Global builds long-term client relationships and partnerships that encourage continued investment into our brands and platforms. You will be working on multiple projects that are diverse in nature, so the ideal candidate will have a strong track record of delivering this type of work. Experience of live events, experiential and working onsite is desirable, along with a passion for events and/or experiential! 3 best things about the job An exciting opportunity for a dynamic, campaign sales, operations & delivery person to be part of the team to help evolve & deliver Global's Brand Experience opportunity. Representing some of the UK's most exciting media brands & Outdoor portfolio! You will be part of the team who is responsible for the account delivery of a portfolio of brand partnerships. Measures of success: In the first few months, you would have: Taken ownership for implementing all elements of booked event campaigns in collaboration with internal teams and external agencies and clients Collaborating closely with Global's Events team and external Production agencies on brand deliverables, timelines and on-site execution plans and working with them on alternative options as we navigate COVID-19 and knock-on effects in the live event space. Supported and worked with Partnership Managers to respond to reactive and proactive briefs to include proposals including collateral, viable concepts, media plans and topline budgets for pitches Worked alongside Partnerships, Experiential team and Outdoor Creative Solutions Account Managers to develop and implement joint proposals for Brand Experience solutions and ideas for clients Joined brainstorms to help represent Brand Experience creative ideas & bespoke integration activation ideas Established and maintained effective internal communication to ensure you are best placed to provide expert knowledge on our propositions Responsibilities of the role Delivery: Producing and managing an implementation timeline and status documents that outline all assets required and deadlines for the campaign to go live Managing regular partner/client calls and meetings Managing budgets including full reconciliation with profit/loss and invoicing/billing/payment schedules Working with external agencies and clients to get event and experiential assets created and approved Co-ordination of Global and/or external talent If campaign includes wider Global media, working with relevant Global teams to ensure activity dovetails and is delivered as per contract Liaising with Global design, video & digital teams to deliver all online, mobile, social & digital assets in accordance with an agreed implementation timeline Liaising with Branded Content and the Global events team to ensure all elements of the campaign are communicated accurately to producers & presenters by writing clear implementation documents and instruction Sourcing prizes for promotions and managing all winner liaison to ensure fulfilment On-site management of campaign deliverables, logistics and client/external agencies Creating post campaign reports to summarise all activity that has been delivered, learning's and recommended future activity including proactively presenting renewal plans. Sales & Planning: Help drive new business conversations through identifying potential new clients/agencies and building relationships Work with internal teams to understand development of any new live properties and consider how they can be commercialised Create Brand Experience pitch proposals including live, experiential & media campaigns. Pitch to traditional experiential and live marketing agencies & client-direct. Support growth of department revenue and overall company targets Planning and costing multi-faceted event campaigns using the relevant Global planning tools where applicable and working closely with other specialist teams both internal (Marketing, Programming, Talent, Digital Content, Partnerships, Event Production, Mobile & Commercial video) and/or external agencies to produce campaign budget forecasts based on pre-agreed deliverables Innovations: Work pro-actively with your team to share new ideas and initiatives within the Live space and to deliver creativity and innovation on all projects. What you will need: An understanding of Commercial Partnerships within a media and events landscape including Brand Experience activations Problem solving: highly skilled at problem solving and achieving mutually beneficial solutions, often in highly pressurised situations with many moving variables; Time Management: effective time management and planning with the ability to set & maintain deadlines across multiple projects at any given time & Attention to detail: your work reflects your detail-oriented nature, from contracts to campaign schematics Budget Management, including ownership of full P&L and reconciliation Interpersonal skills: effectively communicating, building rapport and relating to partners at all levels. Ability to stay calm under pressure and maintain a level-headed demeanour Creative thinking: ability to problem solve and develop new ideas. Negotiation: able to influence and manage people effectively Continuous learning: taking initiatives in learning and implementing new concepts and ideas Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global
Nov 04, 2021
Full time
We are Global We're proud to be one of the world's leading media and entertainment groups. Whether it be on-air, via global player or through our outdoor advertising, we entertain and reach over 50 million individuals across the UK every week. Across our entire business, we're committed to making more moments that matter for our audiences, customers and for each other. And every moment matters…the small, the big and everything in between. We couldn't do any of it without our talented, passionate Globallers. Everything we do is driven by our culture and the talented people who make it happen. Here at Global, we have a saying…it's all about how you make people feel. It's our company ethos, our guiding belief and it's so much more than words. It's the vibe you get when you walk into one of our offices, it's what keeps us honest and true to who we are, and above all, it's the reason we all love to work here. Job Description Description Brand Experience Manager Reporting of the Role This role reports to the Group Brand Experience Manager. Overview of job As one of Global's Brand Experience Managers, you will work alongside the Group Brand Experience Managers to come up with creative event concepts, respond to briefs and implement multi-channel partnership campaigns. Success in this role requires immaculate client service and event project management skills to ensure Global builds long-term client relationships and partnerships that encourage continued investment into our brands and platforms. You will be working on multiple projects that are diverse in nature, so the ideal candidate will have a strong track record of delivering this type of work. Experience of live events, experiential and working onsite is desirable, along with a passion for events and/or experiential! 3 best things about the job An exciting opportunity for a dynamic, campaign sales, operations & delivery person to be part of the team to help evolve & deliver Global's Brand Experience opportunity. Representing some of the UK's most exciting media brands & Outdoor portfolio! You will be part of the team who is responsible for the account delivery of a portfolio of brand partnerships. Measures of success: In the first few months, you would have: Taken ownership for implementing all elements of booked event campaigns in collaboration with internal teams and external agencies and clients Collaborating closely with Global's Events team and external Production agencies on brand deliverables, timelines and on-site execution plans and working with them on alternative options as we navigate COVID-19 and knock-on effects in the live event space. Supported and worked with Partnership Managers to respond to reactive and proactive briefs to include proposals including collateral, viable concepts, media plans and topline budgets for pitches Worked alongside Partnerships, Experiential team and Outdoor Creative Solutions Account Managers to develop and implement joint proposals for Brand Experience solutions and ideas for clients Joined brainstorms to help represent Brand Experience creative ideas & bespoke integration activation ideas Established and maintained effective internal communication to ensure you are best placed to provide expert knowledge on our propositions Responsibilities of the role Delivery: Producing and managing an implementation timeline and status documents that outline all assets required and deadlines for the campaign to go live Managing regular partner/client calls and meetings Managing budgets including full reconciliation with profit/loss and invoicing/billing/payment schedules Working with external agencies and clients to get event and experiential assets created and approved Co-ordination of Global and/or external talent If campaign includes wider Global media, working with relevant Global teams to ensure activity dovetails and is delivered as per contract Liaising with Global design, video & digital teams to deliver all online, mobile, social & digital assets in accordance with an agreed implementation timeline Liaising with Branded Content and the Global events team to ensure all elements of the campaign are communicated accurately to producers & presenters by writing clear implementation documents and instruction Sourcing prizes for promotions and managing all winner liaison to ensure fulfilment On-site management of campaign deliverables, logistics and client/external agencies Creating post campaign reports to summarise all activity that has been delivered, learning's and recommended future activity including proactively presenting renewal plans. Sales & Planning: Help drive new business conversations through identifying potential new clients/agencies and building relationships Work with internal teams to understand development of any new live properties and consider how they can be commercialised Create Brand Experience pitch proposals including live, experiential & media campaigns. Pitch to traditional experiential and live marketing agencies & client-direct. Support growth of department revenue and overall company targets Planning and costing multi-faceted event campaigns using the relevant Global planning tools where applicable and working closely with other specialist teams both internal (Marketing, Programming, Talent, Digital Content, Partnerships, Event Production, Mobile & Commercial video) and/or external agencies to produce campaign budget forecasts based on pre-agreed deliverables Innovations: Work pro-actively with your team to share new ideas and initiatives within the Live space and to deliver creativity and innovation on all projects. What you will need: An understanding of Commercial Partnerships within a media and events landscape including Brand Experience activations Problem solving: highly skilled at problem solving and achieving mutually beneficial solutions, often in highly pressurised situations with many moving variables; Time Management: effective time management and planning with the ability to set & maintain deadlines across multiple projects at any given time & Attention to detail: your work reflects your detail-oriented nature, from contracts to campaign schematics Budget Management, including ownership of full P&L and reconciliation Interpersonal skills: effectively communicating, building rapport and relating to partners at all levels. Ability to stay calm under pressure and maintain a level-headed demeanour Creative thinking: ability to problem solve and develop new ideas. Negotiation: able to influence and manage people effectively Continuous learning: taking initiatives in learning and implementing new concepts and ideas Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global