Service Desk Analyst *PLEASE ONLY APPLY IF YOU LIVE WITHIN COMMUTABLE DISTANCE OF SOLIHULL* Hybrid We are partnered with a leading organisation in the Solihull area, working together to source a Service Desk Analyst. You will be responsible for supporting the business operation by providing technical support, fulfilling IT requests and working on technical and business projects. As well as this you will also be responsible for incident management of high priority calls and the management of the End User Computing estate. Role Responsibilities: Ensure that IT Support and request calls are correctly prioritised and resolved in line with agreed SLA's Logging Calls and actions to agreed standards Ensuring IT Security Policies and procedures are adhered to and bringing breaches to Management when required Adherence to change control procedures. Liaising with 3rd parties. Lifecycle management of End User Compute devices to include ordering, build, management, upgrades and disposal. Ensuring sufficient cover for the service desk during supported hours Involvement in projects/requests. Remote support visits to STBG sites Monitoring infrastructure status and performance. Documentation of IT Systems, processes and procedures Keeping up to date with current technologies Skills required: IT Support experience or equivalent Experience and a minimum foundation knowledge of - MS Windows & 365 Suite Windows Server 2016/2019/2022 Windows 10 & 11 Networking to include TCP/IP, routing, DNS, DHCP etc Apple iOS devices Sound knowledge of computer hardware Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 25, 2024
Full time
Service Desk Analyst *PLEASE ONLY APPLY IF YOU LIVE WITHIN COMMUTABLE DISTANCE OF SOLIHULL* Hybrid We are partnered with a leading organisation in the Solihull area, working together to source a Service Desk Analyst. You will be responsible for supporting the business operation by providing technical support, fulfilling IT requests and working on technical and business projects. As well as this you will also be responsible for incident management of high priority calls and the management of the End User Computing estate. Role Responsibilities: Ensure that IT Support and request calls are correctly prioritised and resolved in line with agreed SLA's Logging Calls and actions to agreed standards Ensuring IT Security Policies and procedures are adhered to and bringing breaches to Management when required Adherence to change control procedures. Liaising with 3rd parties. Lifecycle management of End User Compute devices to include ordering, build, management, upgrades and disposal. Ensuring sufficient cover for the service desk during supported hours Involvement in projects/requests. Remote support visits to STBG sites Monitoring infrastructure status and performance. Documentation of IT Systems, processes and procedures Keeping up to date with current technologies Skills required: IT Support experience or equivalent Experience and a minimum foundation knowledge of - MS Windows & 365 Suite Windows Server 2016/2019/2022 Windows 10 & 11 Networking to include TCP/IP, routing, DNS, DHCP etc Apple iOS devices Sound knowledge of computer hardware Service Desk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed What You'll Bring: A blend of technical expertise and exceptional customer service skills The ability to remain calm, patient, and personable while addressing technical issues Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory Knowledge of cyber security best practices, network infrastructures, and printer management Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, will also be considered for this role.
Apr 25, 2024
Full time
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job Type: Full time - Permanent Closing date for applications: 12th May 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed What You'll Bring: A blend of technical expertise and exceptional customer service skills The ability to remain calm, patient, and personable while addressing technical issues Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory Knowledge of cyber security best practices, network infrastructures, and printer management Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, will also be considered for this role.
Java Engineer (Spring, API's, Financial Services) Eastleigh, Southampton (Hybrid/Remote) £50000 - £65000 + Excellent Benefits This role cannot offer any VISA Sponsorship, and requires a minimum 5 years Java/Spring experience. Your new company I've been retained exclusively to recruit a Java Engineer for a leading financial services business in the South East. With thousands of employees in the UK your scope to influence will be huge. You can work remotely within the UK in this role, visiting their Southampton head office once a quarter as a minimum. Your new role This is an amazing opportunity and the ideal time to be getting involved within a Financial Services company where software is a profit maker, not a cost. They are an online business first so tech has always been key. You'll be working to develop internal and external systems, websites, APIs and service layers. Some are traditional server-hosted products and others are cloud-based so there is plenty of opportunity to stretch your comfort zone. You will be working closely with the business, analysts and testers and will be involved at all stages of the development life cycle from the initial idea to the delivery. You will be an active participant in daily catch-ups where you will provide honest updates about progress towards agreed goals. Engineers here aren't dictated to, you're encouraged to challenge the status quo, to suggest enhancements and to tackle technical debt head on. You can also have architectural input and will be someone who naturally suggests incremental improvements. This team are growing continuously at a time when redundancies are prevalent elsewhere. There are progression opportunities and a meritocratic environment so it's a great time to join. What you'll need to succeed We are looking for 5+ years commercial experience, specifically with Java/Springboot working on API development. Experience using Git, Subversion, Restful Web Services and SOAP will be important. As will creating Unit Tests. The role will be Back End weighted, but knowledge of React and an openness to engage with Front End will be useful. Additional experience using modern tooling such as Docker/Kubernetes is desirable. What you'll get in return Working here you'll join a thriving team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid/remote role. They are offering private medical cover, 6% pension contributions, 27 days holiday (+ bank holidays) and access to a flexible benefits platform to really fine tune what works for your lifestyle. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 25, 2024
Full time
Java Engineer (Spring, API's, Financial Services) Eastleigh, Southampton (Hybrid/Remote) £50000 - £65000 + Excellent Benefits This role cannot offer any VISA Sponsorship, and requires a minimum 5 years Java/Spring experience. Your new company I've been retained exclusively to recruit a Java Engineer for a leading financial services business in the South East. With thousands of employees in the UK your scope to influence will be huge. You can work remotely within the UK in this role, visiting their Southampton head office once a quarter as a minimum. Your new role This is an amazing opportunity and the ideal time to be getting involved within a Financial Services company where software is a profit maker, not a cost. They are an online business first so tech has always been key. You'll be working to develop internal and external systems, websites, APIs and service layers. Some are traditional server-hosted products and others are cloud-based so there is plenty of opportunity to stretch your comfort zone. You will be working closely with the business, analysts and testers and will be involved at all stages of the development life cycle from the initial idea to the delivery. You will be an active participant in daily catch-ups where you will provide honest updates about progress towards agreed goals. Engineers here aren't dictated to, you're encouraged to challenge the status quo, to suggest enhancements and to tackle technical debt head on. You can also have architectural input and will be someone who naturally suggests incremental improvements. This team are growing continuously at a time when redundancies are prevalent elsewhere. There are progression opportunities and a meritocratic environment so it's a great time to join. What you'll need to succeed We are looking for 5+ years commercial experience, specifically with Java/Springboot working on API development. Experience using Git, Subversion, Restful Web Services and SOAP will be important. As will creating Unit Tests. The role will be Back End weighted, but knowledge of React and an openness to engage with Front End will be useful. Additional experience using modern tooling such as Docker/Kubernetes is desirable. What you'll get in return Working here you'll join a thriving team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid/remote role. They are offering private medical cover, 6% pension contributions, 27 days holiday (+ bank holidays) and access to a flexible benefits platform to really fine tune what works for your lifestyle. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 25, 2024
Full time
Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
LA International Computer Consultants Ltd
Corsham, Wiltshire
Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand current 'As Is' process status (Incident/Request Fulfilment/Change control). 2. Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change Management with 'as is' and 'to be' processes for JSM Transition. 5. Work with Change Management to assist in upgrading transition process (including introduction of a light touch OAC to onboard new services). 6. Support FinOps process, implementing improvements where necessary 7. Develop service reporting following transitional activities to utilise JSM. 8. Leading an internal training programme to develop Service Management team and create supporting documentation. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Apr 25, 2024
Contractor
Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand current 'As Is' process status (Incident/Request Fulfilment/Change control). 2. Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change Management with 'as is' and 'to be' processes for JSM Transition. 5. Work with Change Management to assist in upgrading transition process (including introduction of a light touch OAC to onboard new services). 6. Support FinOps process, implementing improvements where necessary 7. Develop service reporting following transitional activities to utilise JSM. 8. Leading an internal training programme to develop Service Management team and create supporting documentation. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv s Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Apr 25, 2024
Full time
Low Carbon Policy Analyst Birmingham, UK Full-time Contract Type: Permanent contract Company Description Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today s social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is making things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description To apply If you can see yourself working at Gemserv, then we would love to hear from you. Please submit your CV, cover letter and application to us by clicking 'Apply now'. Applications without a cover letter will not be considered. The Role Location: Birmingham or London office We are looking for a motivated analyst with knowledge and/or experience in sustainability, Net Zero industry policy, or similar disciplines to join our low-carbon consulting team. As a Policy and Insight Analyst within the Low Carbon Business Unit (LCBU), your role will involve engaging in government policy, research, and programme delivery across the built environment within the UK and internationally. At Gemserv, we support our clients to understand and explore how they can achieve Net Zero. Our work spans multiple sectors and includes hydrogen, low-carbon heating, energy efficiency, and circular economy. Gemserv s Low Carbon Business Unit works at the intersection of policy, economics, and technology to help our clients understand their opportunities in the low-carbon sector. We achieve this by examining what their path to Net Zero could look like, assessing the challenges, and identifying solutions. In this fast-paced and dynamic environment, you will have the opportunity to work across a portfolio of clients including trade associations, manufacturers, innovators, local authorities, and national government. You will gain experience in client delivery whilst developing sound knowledge in low-carbon technologies, policy development, government processes, and supply chain development. Policy analysts work with a wide range of stakeholders and experts to gather evidence to synthesise information and present recommendations to policymakers. You will be supported by an experienced team with diverse backgrounds in economics, innovation, roadmap development, politics, and sustainability. From day one you will be placed at the heart of the energy transition, working across hydrogen, heat pumps, biofuels, and a range of other low-carbon technologies, developing your profile as a low-carbon expert with a holistic understanding of technological and policy opportunities, challenges, and limitations. Your role will also involve influencing future policy, through developing reports and research papers to feed into Government and build the evidence base. The role will work closely with communications colleagues to develop impactful external engagement materials. You will also support some of our large government funding programmes, helping applicants engage with net zero support schemes. In addition to providing fantastic exposure across a range of projects, sectors, and stakeholders, we are also offering the successful candidate tailored training in the form of an apprenticeship with a duration of 18 months to provide you with the knowledge, skills, and behaviors to succeed in the role. The Policy Officer Level 4 Apprenticeship consists of a variety of taught material, group work, discussions and assignments directly linked to your day-to-day work. Participation in this is optional. Further information about this can be provided on request. Responsibilities Conduct desk-based and market research into current and past low carbon policies in the UK and globally. Undertake research and analysis of developments in key industries and policy areas such as hydrogen, circular economy, low carbon heating, or the wider green technology sector. Undertake qualitative and quantitative research including surveying and interviewing key stakeholders to support a robust evidence base for policy change. Develop engaging content to include in reports, policy position or advocacy papers, market research reports, policy insight pieces, client briefings, blogs, and other pieces where necessary. Coordinate workshop collateral and presentation materials and support in the delivery of workshops. Support across a range of low-carbon funding programmes. Identify and implement innovative methods for visualising data and presenting findings in an impactful way to engage stakeholders. Advice on the policy landscape and make evidence-based recommendations to advance progress towards net zero. Support our ESG commitments. Competitive salary plus excellent benefits package Qualifications Requirements The role is ideally suited for someone finalising a university degree, or a recent graduate with up to 2 years of work experience. Experience and qualifications the successful applicant will have some experience working in a related field or be a recent graduate (2:1 or above) with a relevant degree (sustainable development, geography, engineering, politics, environmental management, climate change etc.,). Communication - we need to be able to convert complex issues into easily understood analysis, reports and presentations. We regularly develop and publish high quality reports proposing policy solutions to Government and industry. Attention to detail and the ability to produce clear, concise and accurate written documentation is essential. You will need excellent oral communication skills and feel confident communicating your ideas appropriately at all levels of the organisations that we engage with. Organisation and time management the successful applicant will be engaged, organised, and motivated to deliver high quality outputs. They will be organised, methodical, have the ability to manage workloads and produce deliverables efficiently. Relationship building - an important part of the role is to develop relationships with clients, policy makers and other relevant stakeholders as required. You will be able to build strong relationships internally and externally; you will be a successful team player who is committed to working collaboratively. Passion and dedication - we are passionate about the low carbon transition, and we are dedicated to ensuring that the future of our planet is both different and better and we want you to share that passion. The successful applicant will demonstrate a desire to support the move to a greener economy with a clear interest in our work and a good understanding of sustainability and the Net Zero debate. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER We believe that Gemserv's culture is fundamental to the achievement of our objectives. A great culture ensures a consistent experience for our partners whomever they work with in the team. For those considering applying for a role at Gemserv, we offer an engaging work environment and the opportunity to develop your career in a collaborative setting that allows people to grow and learn new skills. This role offers successful candidates an opportunity to work in a fast-paced consultancy specialising in energy and environment delivering real impact for our clients and supporting our corporate sustainability objectives. We are also offering participation in a Level 4 Apprenticeship as part of the successful applicant's first 18 months with Gemserv to support their professional development. 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
About the role As a Quality Executive, you will be managing our customers. From onboarding and approval, you will be responsible for taking ownership of queries from customers both internal and external. You will proactively and holistically manage and support our customers through a range of quality assurance and customer support activities. You will be providing effective problem resolution for our customers, and you will take accountability for your risk management decisions. You will also identify and manage Customer, qualification, product, and service risk by implementing an effective and efficient support package. Quality Executives are supported by and work with many internal colleagues including Quality Risk Analysts. You will also work closely and network with our Associates to ensure risk management. This will involve applying a logical mind to planning quality assurance activities. You will also support our teams working offshore ensuring that the processes are being carried out and ensuring that the result meets the customer need. You will support your Centres with their self-assessment. You will work across several different priorities as required collaborating with different stakeholders across the business. Please note that this role involves a significant amount of risk analysis and decision making. You will be able to work at pace and you will be encouraged to ask questions and be empowered to challenge. About you Quality Executive positions are very varied and busy roles that would suit individuals who like to think outside the box and are keen on continuous improvements. We are looking for great communicators with excellent verbal and written communication skills. We work on many various IT systems and Excel is one of the packages we use a lot so you will need to have good IT skills to operate systems confidently. We are looking for proactive candidates with a can - do attitude. You do not need to have previous experience from the Quality department, but we are looking for commercially aware candidates who are good problem solvers and who will be able to learn and understand both Regulatory and Business Requirements. We would like candidates to always focus on high quality output. Experience of working in a risk management setting, and experience of meeting with external customers, other Awarding Organisations and Regulators would be beneficial but is not essential. If the above sounds good, we would love to hear from you so please do not hesitate to look at the attached Role Profile and apply today. Our Story and Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary and 25 days holiday. Employees health and wellbeing is very important to us, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). We welcome a discussion about how this role could work flexibly for you. For example, work pattern, hours or location. Next Steps and How to Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
Apr 25, 2024
Full time
About the role As a Quality Executive, you will be managing our customers. From onboarding and approval, you will be responsible for taking ownership of queries from customers both internal and external. You will proactively and holistically manage and support our customers through a range of quality assurance and customer support activities. You will be providing effective problem resolution for our customers, and you will take accountability for your risk management decisions. You will also identify and manage Customer, qualification, product, and service risk by implementing an effective and efficient support package. Quality Executives are supported by and work with many internal colleagues including Quality Risk Analysts. You will also work closely and network with our Associates to ensure risk management. This will involve applying a logical mind to planning quality assurance activities. You will also support our teams working offshore ensuring that the processes are being carried out and ensuring that the result meets the customer need. You will support your Centres with their self-assessment. You will work across several different priorities as required collaborating with different stakeholders across the business. Please note that this role involves a significant amount of risk analysis and decision making. You will be able to work at pace and you will be encouraged to ask questions and be empowered to challenge. About you Quality Executive positions are very varied and busy roles that would suit individuals who like to think outside the box and are keen on continuous improvements. We are looking for great communicators with excellent verbal and written communication skills. We work on many various IT systems and Excel is one of the packages we use a lot so you will need to have good IT skills to operate systems confidently. We are looking for proactive candidates with a can - do attitude. You do not need to have previous experience from the Quality department, but we are looking for commercially aware candidates who are good problem solvers and who will be able to learn and understand both Regulatory and Business Requirements. We would like candidates to always focus on high quality output. Experience of working in a risk management setting, and experience of meeting with external customers, other Awarding Organisations and Regulators would be beneficial but is not essential. If the above sounds good, we would love to hear from you so please do not hesitate to look at the attached Role Profile and apply today. Our Story and Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary and 25 days holiday. Employees health and wellbeing is very important to us, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. In support of financial wellbeing, we offer our employees access to Imagine Nudge. This is a great tool and helps employees focus on different areas of their finances. We also provide access to a Group wide Employee Assistance Programme (EAP). We welcome a discussion about how this role could work flexibly for you. For example, work pattern, hours or location. Next Steps and How to Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.
Job Title: Energy Analyst Location : London Salary: £30K - £40K Job Type: Permanent, Full Time About Us: FGE is an international energy consultancy group specializing in providing world-class research and analysis of both regular and complex aspects of the oil, gas, NGLs and new energy markets. About The Role: We are seeking an Energy Analyst to join our team, focusing on analysing the demand for crude oil, refined products, SAF, hydrogen, methanol, and ammonia across multiple sectors and countries. The successful candidate will be responsible for conducting comprehensive research, analysing data, and providing insights into the factors that impact energy demand, including the transition to new energy sources. The Role and Responsibilities: Gathering and manipulating substantial amount of primary data on a regular basis Creating, updating, and maintaining spreadsheets Modelling energy markets, supply, and demand Regular and broad research on legal, geopolitical, and regulatory changes that will affect oil and energy demand Working with existing teams to analyse macro and micro economic data to identify and forecast energy demand trends on a fuel-by-fuel and sector-by-sector basis Provide strategic and analytical input across all areas of our research incl. ad-hoc projects Prepare reports in a timely, relevant and thought-provoking manner. Maintain regular contact with clients and market participants to gather market information and develop business opportunities Short-term Work: Updating monthly oil demand numbers from primary sources and/or tracking updates by regional analysts to build FGE s regional and global demand outlook by country/region and by product Updating various monthly macro data such as industrial and economic statistics (trade, industrial production, retail sales, car sales by fuel type etc. etc.) and feeding them into models to crosscheck bottom-up demand forecasts Use FGE s proprietary country files and models to integrate country level/regional demand numbers to the global database. The bottom-up approach by product and sector requires meticulous understanding of how oil, SAF, hydrogen etc are used in each economic sector, how oil interacts with other energy sources in these sectors and what this means for demand for different oil products Road transport, petrochemicals, residential, marine bunker, aviation Regular reporting in various reports about oil demand and macro developments including input into our New Energy Foresights, as well as weekly and monthly oil reports Key contacts: Regional Analysts, Director of Energy Economics & Transition Long-term Work: Developing extensive knowledge / work together with respective experts on the following issues: Petrochemicals/plastics/recycling Road transport, fuel economy, engine, and fuel technologies Air transport, fuel economy, airplane technologies and aviation market developments Marine bunkers, future of global seaborne trade, alternative fuels Handling FGE s proprietary transport models to forecast road/air/sea transport fuel demand by country and fuel, developing new modules, expanding models etc. Developing a solid understanding of alternative fuels and their potential penetration into oil market Updating and using FGE s proprietary country files starting from a product/sector level to build FGE s bottom-up global long-term oil demand outlook Expanding FGE s long-term outlook from 2040 to 2050 Contribute greatly to FGE s Strategic Outlook for Energy, looking into long-term developments in oil demand and supply on a sector by sector and regional basis Key contacts: New Energy Team, Refining Team, Regional Analysts, Demand Team, Director of Energy Economics & Transition Desired Skills: - A minimum of bachelor's or master s degree in relevant disciplines such as chemical engineering, or economics - Excellent command of Microsoft Office suite, especially Excel, ideally to macro level - Genuine and proven interest in the energy sector with a keen love of data - Meticulous attention to detail and keen to work with databases - Fluent (written and verbal) in English, another language would be an asset - Excellent written and verbal communication skills - Strong sense of personal responsibility - Ability to multi-task and perform in a deadline driven environment - Fresh graduates are welcome to apply - Candidates must be legally able to work in the United Kingdom Benefits: - 25 days paid holiday plus bank holidays - Paid sick leave - Learning opportunities are available and the employee is also welcome to suggest and recommend programs if useful - Annual performance reviews to discuss opportunities and an annual discretionary bonus scheme - Private Health care - Employee referral scheme available Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Energy Economist, Crude Oil Economist, Economy, Economic, Energy Market Economy and Geopolitical Research may also be considered for this role.
Apr 25, 2024
Full time
Job Title: Energy Analyst Location : London Salary: £30K - £40K Job Type: Permanent, Full Time About Us: FGE is an international energy consultancy group specializing in providing world-class research and analysis of both regular and complex aspects of the oil, gas, NGLs and new energy markets. About The Role: We are seeking an Energy Analyst to join our team, focusing on analysing the demand for crude oil, refined products, SAF, hydrogen, methanol, and ammonia across multiple sectors and countries. The successful candidate will be responsible for conducting comprehensive research, analysing data, and providing insights into the factors that impact energy demand, including the transition to new energy sources. The Role and Responsibilities: Gathering and manipulating substantial amount of primary data on a regular basis Creating, updating, and maintaining spreadsheets Modelling energy markets, supply, and demand Regular and broad research on legal, geopolitical, and regulatory changes that will affect oil and energy demand Working with existing teams to analyse macro and micro economic data to identify and forecast energy demand trends on a fuel-by-fuel and sector-by-sector basis Provide strategic and analytical input across all areas of our research incl. ad-hoc projects Prepare reports in a timely, relevant and thought-provoking manner. Maintain regular contact with clients and market participants to gather market information and develop business opportunities Short-term Work: Updating monthly oil demand numbers from primary sources and/or tracking updates by regional analysts to build FGE s regional and global demand outlook by country/region and by product Updating various monthly macro data such as industrial and economic statistics (trade, industrial production, retail sales, car sales by fuel type etc. etc.) and feeding them into models to crosscheck bottom-up demand forecasts Use FGE s proprietary country files and models to integrate country level/regional demand numbers to the global database. The bottom-up approach by product and sector requires meticulous understanding of how oil, SAF, hydrogen etc are used in each economic sector, how oil interacts with other energy sources in these sectors and what this means for demand for different oil products Road transport, petrochemicals, residential, marine bunker, aviation Regular reporting in various reports about oil demand and macro developments including input into our New Energy Foresights, as well as weekly and monthly oil reports Key contacts: Regional Analysts, Director of Energy Economics & Transition Long-term Work: Developing extensive knowledge / work together with respective experts on the following issues: Petrochemicals/plastics/recycling Road transport, fuel economy, engine, and fuel technologies Air transport, fuel economy, airplane technologies and aviation market developments Marine bunkers, future of global seaborne trade, alternative fuels Handling FGE s proprietary transport models to forecast road/air/sea transport fuel demand by country and fuel, developing new modules, expanding models etc. Developing a solid understanding of alternative fuels and their potential penetration into oil market Updating and using FGE s proprietary country files starting from a product/sector level to build FGE s bottom-up global long-term oil demand outlook Expanding FGE s long-term outlook from 2040 to 2050 Contribute greatly to FGE s Strategic Outlook for Energy, looking into long-term developments in oil demand and supply on a sector by sector and regional basis Key contacts: New Energy Team, Refining Team, Regional Analysts, Demand Team, Director of Energy Economics & Transition Desired Skills: - A minimum of bachelor's or master s degree in relevant disciplines such as chemical engineering, or economics - Excellent command of Microsoft Office suite, especially Excel, ideally to macro level - Genuine and proven interest in the energy sector with a keen love of data - Meticulous attention to detail and keen to work with databases - Fluent (written and verbal) in English, another language would be an asset - Excellent written and verbal communication skills - Strong sense of personal responsibility - Ability to multi-task and perform in a deadline driven environment - Fresh graduates are welcome to apply - Candidates must be legally able to work in the United Kingdom Benefits: - 25 days paid holiday plus bank holidays - Paid sick leave - Learning opportunities are available and the employee is also welcome to suggest and recommend programs if useful - Annual performance reviews to discuss opportunities and an annual discretionary bonus scheme - Private Health care - Employee referral scheme available Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Energy Economist, Crude Oil Economist, Economy, Economic, Energy Market Economy and Geopolitical Research may also be considered for this role.
We are Centrica! We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes. Your work here isn't just a job - it's a mission. We all play a vital role in energising a greener, fairer future . An opportunity to play your part We have an exciting opportunity for a Technology Risk Analyst in BG Services Business to help us to roll out an IT General Controls framework as we move towards an established control environment. The team operates as the first line of defence and is currently managing the implementation of an IT General Controls Framework. You will facilitate interactions between the Digital Technology Services team, BG Services and the BG operational controls team You will work collaboratively to ensure that the IT General Controls framework is introduced with consideration to our current risks and threats to create an established control environment to proactively manage our risk landscape. We have tailored our well-being & benefits package around our employees as follows: Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance Location : You can work in Windsor/home; we have people working all over the UK but also a range of office locations. Accountabilities Assist in implementing the Technology risk and Controls framework and ensures timely assessment and treatment of security risks Ensure Technology risks are either treated or accepted in accordance with the risk appetite Works with the IT teams to identify and assess Technology risks including Cyber and InfoSec risks Ensure periodic Technology risk assessments of key services, third parties and regulatory commitments are performed, and remediation plans are monitored Ensure services are assessed and classified based on their Confidentiality, Integrity, and Availability Work with the IT/OT teams to understand their key Technology risks and agree the actions to mitigate or monitored and improve their controls Produce the quarterly IT Risk submission for the business units and working with Group level risk functions on Technology risk Inform senior leadership of risks and recommendations in non-technical terms, considering cost/benefit, to ensure security of Information Systems Support Legal and Compliance teams e.g. Data Protection and Privacy, as regards to Technology risks Understand the external security environment and emerging trends to support Technology risk management What we need from you Strong knowledge of Technology risk and Control assessment methods/ Technology Audit Strong knowledge of Information Security technologies, such as identity and access management, encryption, and multi-factor authentication Understanding of power utilities, retail energy, and oil & gas industry trends and emerging threats would be useful but not essential Ability to draw upon external network to understand emerging Cyber Security threats and events Knowledge of internal and/or external regulatory policies, standards, procedures, and controls (e.g., COBIT, COSO, NIST, ISO27xx) Ability to drive technical consensus and facilitate agreements with challenging stakeholders Ability to understand business visions and strategy Strong communication (oral and written) and conflict management skills Education/ Certification: CISA, CRISC or other similar qualification (desirable) Our commitment to diversity We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs.
Apr 25, 2024
Full time
We are Centrica! We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes. Your work here isn't just a job - it's a mission. We all play a vital role in energising a greener, fairer future . An opportunity to play your part We have an exciting opportunity for a Technology Risk Analyst in BG Services Business to help us to roll out an IT General Controls framework as we move towards an established control environment. The team operates as the first line of defence and is currently managing the implementation of an IT General Controls Framework. You will facilitate interactions between the Digital Technology Services team, BG Services and the BG operational controls team You will work collaboratively to ensure that the IT General Controls framework is introduced with consideration to our current risks and threats to create an established control environment to proactively manage our risk landscape. We have tailored our well-being & benefits package around our employees as follows: Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance Location : You can work in Windsor/home; we have people working all over the UK but also a range of office locations. Accountabilities Assist in implementing the Technology risk and Controls framework and ensures timely assessment and treatment of security risks Ensure Technology risks are either treated or accepted in accordance with the risk appetite Works with the IT teams to identify and assess Technology risks including Cyber and InfoSec risks Ensure periodic Technology risk assessments of key services, third parties and regulatory commitments are performed, and remediation plans are monitored Ensure services are assessed and classified based on their Confidentiality, Integrity, and Availability Work with the IT/OT teams to understand their key Technology risks and agree the actions to mitigate or monitored and improve their controls Produce the quarterly IT Risk submission for the business units and working with Group level risk functions on Technology risk Inform senior leadership of risks and recommendations in non-technical terms, considering cost/benefit, to ensure security of Information Systems Support Legal and Compliance teams e.g. Data Protection and Privacy, as regards to Technology risks Understand the external security environment and emerging trends to support Technology risk management What we need from you Strong knowledge of Technology risk and Control assessment methods/ Technology Audit Strong knowledge of Information Security technologies, such as identity and access management, encryption, and multi-factor authentication Understanding of power utilities, retail energy, and oil & gas industry trends and emerging threats would be useful but not essential Ability to draw upon external network to understand emerging Cyber Security threats and events Knowledge of internal and/or external regulatory policies, standards, procedures, and controls (e.g., COBIT, COSO, NIST, ISO27xx) Ability to drive technical consensus and facilitate agreements with challenging stakeholders Ability to understand business visions and strategy Strong communication (oral and written) and conflict management skills Education/ Certification: CISA, CRISC or other similar qualification (desirable) Our commitment to diversity We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs.
DevOps Engineer £60,000 - £90,000 The Skills: Continuous Integration/Continuous Deployment (CI/CD): Proficiency in implementing CI/CD pipelines using tools such as Jenkins, Travis CI, CircleCI, or GitLab CI to automate software build, testing, and deployment processes. Infrastructure as Code (IaC): Experience with IaC tools like Terraform or Ansible for automating infrastructure provisioning and management. Cloud Platforms: Familiarity with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) for deploying and managing applications in the cloud. Containerization and Orchestration: Proficiency in containerization technologies like Docker and container orchestration platforms like Kubernetes to ensure scalable and efficient deployments. Monitoring and Logging: Knowledge of monitoring tools such as Prometheus, Grafana, or ELK Stack for tracking application performance and generating actionable insights. Security Best Practices: Understanding of security best practices in DevOps, including securing CI/CD pipelines and infrastructure. Scripting and Automation: Proficiency in scripting languages like Bash, Python, or PowerShell for automating repetitive tasks and enhancing workflow efficiency. The Companies: We work with a range of companies across the US hiring for these particular skills, their industries span technology, finance, healthcare, e-commerce, entertainment, and more. They range from innovative startups to established corporations, all seeking skilled professionals to design, develop, and optimize software solutions that drive their business success. The roles on offer include salaries ranging from £60,000 - £90,000 dependent on seniority, experience, and location. The Benefits: The roles on offer provide a range of benefits including: Opportunities for career advancement Professional development programs Work-life balance initiatives Health and wellness benefits Retirement plans Seniority Level: Mid-Senior level Industry: Software Development Employment Type Full-time Job Functions Research Analyst Information Technology Skills Ansible Bash Terraform Amazon Web Services (AWS) Jenkins CircleCI DevOps Docker Products Continuous Delivery (CD) Travis CI
Apr 25, 2024
Full time
DevOps Engineer £60,000 - £90,000 The Skills: Continuous Integration/Continuous Deployment (CI/CD): Proficiency in implementing CI/CD pipelines using tools such as Jenkins, Travis CI, CircleCI, or GitLab CI to automate software build, testing, and deployment processes. Infrastructure as Code (IaC): Experience with IaC tools like Terraform or Ansible for automating infrastructure provisioning and management. Cloud Platforms: Familiarity with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) for deploying and managing applications in the cloud. Containerization and Orchestration: Proficiency in containerization technologies like Docker and container orchestration platforms like Kubernetes to ensure scalable and efficient deployments. Monitoring and Logging: Knowledge of monitoring tools such as Prometheus, Grafana, or ELK Stack for tracking application performance and generating actionable insights. Security Best Practices: Understanding of security best practices in DevOps, including securing CI/CD pipelines and infrastructure. Scripting and Automation: Proficiency in scripting languages like Bash, Python, or PowerShell for automating repetitive tasks and enhancing workflow efficiency. The Companies: We work with a range of companies across the US hiring for these particular skills, their industries span technology, finance, healthcare, e-commerce, entertainment, and more. They range from innovative startups to established corporations, all seeking skilled professionals to design, develop, and optimize software solutions that drive their business success. The roles on offer include salaries ranging from £60,000 - £90,000 dependent on seniority, experience, and location. The Benefits: The roles on offer provide a range of benefits including: Opportunities for career advancement Professional development programs Work-life balance initiatives Health and wellness benefits Retirement plans Seniority Level: Mid-Senior level Industry: Software Development Employment Type Full-time Job Functions Research Analyst Information Technology Skills Ansible Bash Terraform Amazon Web Services (AWS) Jenkins CircleCI DevOps Docker Products Continuous Delivery (CD) Travis CI
DevOps Engineer £60,000 - £90,000 The Skills: Continuous Integration/Continuous Deployment (CI/CD): Proficiency in implementing CI/CD pipelines using tools such as Jenkins, Travis CI, CircleCI, or GitLab CI to automate software build, testing, and deployment processes. Infrastructure as Code (IaC): Experience with IaC tools like Terraform or Ansible for automating infrastructure provisioning and management. Cloud Platforms: Familiarity with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) for deploying and managing applications in the cloud. Containerization and Orchestration: Proficiency in containerization technologies like Docker and container orchestration platforms like Kubernetes to ensure scalable and efficient deployments. Monitoring and Logging: Knowledge of monitoring tools such as Prometheus, Grafana, or ELK Stack for tracking application performance and generating actionable insights. Security Best Practices: Understanding of security best practices in DevOps, including securing CI/CD pipelines and infrastructure. Scripting and Automation: Proficiency in scripting languages like Bash, Python, or PowerShell for automating repetitive tasks and enhancing workflow efficiency. The Companies: We work with a range of companies across the US hiring for these particular skills, their industries span technology, finance, healthcare, e-commerce, entertainment, and more. They range from innovative startups to established corporations, all seeking skilled professionals to design, develop, and optimize software solutions that drive their business success. The roles on offer include salaries ranging from £60,000 - £90,000 dependent on seniority, experience, and location. The Benefits: The roles on offer provide a range of benefits including: Opportunities for career advancement Professional development programs Work-life balance initiatives Health and wellness benefits Retirement plans Seniority Level: Mid-Senior level Industry: Software Development Employment Type Full-time Job Functions Research Analyst Information Technology Skills Ansible Bash Terraform Amazon Web Services (AWS) Jenkins CircleCI DevOps Docker Products Continuous Delivery (CD) Travis CI
Apr 25, 2024
Full time
DevOps Engineer £60,000 - £90,000 The Skills: Continuous Integration/Continuous Deployment (CI/CD): Proficiency in implementing CI/CD pipelines using tools such as Jenkins, Travis CI, CircleCI, or GitLab CI to automate software build, testing, and deployment processes. Infrastructure as Code (IaC): Experience with IaC tools like Terraform or Ansible for automating infrastructure provisioning and management. Cloud Platforms: Familiarity with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) for deploying and managing applications in the cloud. Containerization and Orchestration: Proficiency in containerization technologies like Docker and container orchestration platforms like Kubernetes to ensure scalable and efficient deployments. Monitoring and Logging: Knowledge of monitoring tools such as Prometheus, Grafana, or ELK Stack for tracking application performance and generating actionable insights. Security Best Practices: Understanding of security best practices in DevOps, including securing CI/CD pipelines and infrastructure. Scripting and Automation: Proficiency in scripting languages like Bash, Python, or PowerShell for automating repetitive tasks and enhancing workflow efficiency. The Companies: We work with a range of companies across the US hiring for these particular skills, their industries span technology, finance, healthcare, e-commerce, entertainment, and more. They range from innovative startups to established corporations, all seeking skilled professionals to design, develop, and optimize software solutions that drive their business success. The roles on offer include salaries ranging from £60,000 - £90,000 dependent on seniority, experience, and location. The Benefits: The roles on offer provide a range of benefits including: Opportunities for career advancement Professional development programs Work-life balance initiatives Health and wellness benefits Retirement plans Seniority Level: Mid-Senior level Industry: Software Development Employment Type Full-time Job Functions Research Analyst Information Technology Skills Ansible Bash Terraform Amazon Web Services (AWS) Jenkins CircleCI DevOps Docker Products Continuous Delivery (CD) Travis CI
Financial Analyst Transfer Pricing - Pharma - £450 pd Outside IR35 One of the world's leading pharmaceutical companies requires a Finance Analyst to work on Operational Transfer Pricing. Within this role you will become an SME with responsibility for the calculation and review of the OTP transfer pricing calculations performed across the team. Working with technical teams, and stakeholders to ensure effective integration of OTP processes, data, and reporting between marketing companies, hubs, and supplier legal entities. Responsibilities OTP process execution - Perform & review OTP calculations Preparation of Segmented P&L by brand - Understand profit & loss by brand reporting Stakeholder Analysis & Change - Support key stakeholder relationships in Finance and Operations. Requirements Analysis and Design Definition - Translate new requirements (from policy, business change, continuous improvement) into updated process design and support instruction to IT to implement system change. You will report to the Director of OTP and assist them in leveraging and continuously improving financial data and OTP processes to further develop reporting capability through use of new technologies. Specific areas of focus include segmental P&L by brand, reporting automation, and use of AI in query resolution. Required Experience Financial accounting qualification (ACA, ACCA, CIMA) Proven experience of working with complex integrated systems and data (Excel required, Hyperion nice to have). Experience in working in compliance, reporting, FP&A, business partnering. Strong communication and engagement skills as we operate globally with different skill sets. Knowledge of Operational Transfer Pricing desirable. System development life cycle - requirements definition, design, testing desirable. Experience of large Global complex organisations. Experience of finance systems such as SAP, Hyperion etc. This role offers a day rate of £450 per day outside of IR35 for an initial 6 months. The position requires 2 or 3 days a month in the Luton office with the rest remote. Very good opportunity to join one of the worlds largest and most respected pharmaceutical companies.
Apr 25, 2024
Contractor
Financial Analyst Transfer Pricing - Pharma - £450 pd Outside IR35 One of the world's leading pharmaceutical companies requires a Finance Analyst to work on Operational Transfer Pricing. Within this role you will become an SME with responsibility for the calculation and review of the OTP transfer pricing calculations performed across the team. Working with technical teams, and stakeholders to ensure effective integration of OTP processes, data, and reporting between marketing companies, hubs, and supplier legal entities. Responsibilities OTP process execution - Perform & review OTP calculations Preparation of Segmented P&L by brand - Understand profit & loss by brand reporting Stakeholder Analysis & Change - Support key stakeholder relationships in Finance and Operations. Requirements Analysis and Design Definition - Translate new requirements (from policy, business change, continuous improvement) into updated process design and support instruction to IT to implement system change. You will report to the Director of OTP and assist them in leveraging and continuously improving financial data and OTP processes to further develop reporting capability through use of new technologies. Specific areas of focus include segmental P&L by brand, reporting automation, and use of AI in query resolution. Required Experience Financial accounting qualification (ACA, ACCA, CIMA) Proven experience of working with complex integrated systems and data (Excel required, Hyperion nice to have). Experience in working in compliance, reporting, FP&A, business partnering. Strong communication and engagement skills as we operate globally with different skill sets. Knowledge of Operational Transfer Pricing desirable. System development life cycle - requirements definition, design, testing desirable. Experience of large Global complex organisations. Experience of finance systems such as SAP, Hyperion etc. This role offers a day rate of £450 per day outside of IR35 for an initial 6 months. The position requires 2 or 3 days a month in the Luton office with the rest remote. Very good opportunity to join one of the worlds largest and most respected pharmaceutical companies.
About the role: This is an excellent 6 to 12 month secondment opportunity for a highly motivated, high performing and experienced Senior Manager or Director, with a passion for PwC and our Risk business, to support the Global Risk Services Leader. This role reports into the Global Risk Services Leader Sam Samaratunga and interacts more broadly with the X-LoS Risk Services global leadership team, and the Global Risk Services team. This is a key role in coordinating and driving the Risk Services network across the globe. Responsibilities: The EA/Chief of Staff to the Global Risk Services leader plays an important trusted role and needs to engage and operate effectively with senior xLoS stakeholders. The focus of this role is to support the Global Risk Services leader in driving forward collaboration and growth across the Risk Services network. Key responsibilities include: Contributing to the development of the Risk Services strategy, and working with the X-LoS Risk Services leadership team to drive it's implementation across the network Supporting the Risk Services leadership team in strategic projects to drive change and growth across the business Building a strong network at a global, regional and local levels to take the best activities/ideas/assets from our business and disseminate across the network to facilitate greater engagement, faster communication and collaboration Preparing key documents for leadership meetings Drafting and issuing communications as appropriate Keeping up with trends in the Risk Services market to support strategy setting for the business e.g, reviews analyst reports, market insights, competitor analysis Working with the regional and territory reps to drive the strategy across the network Determining the budget to deliver the strategy and regular monitoring of results to understand the drivers for our business and the impact of the strategy Leading the Global Risk Services project team and working with the different strategy workstreams to implement and support the execution of the strategy Skills required: This is a high profile role with significant exposure to the senior leadership team in the firm. This role is likely to suit a high performing and experienced Senior Manager or Director with the following qualities and experience: Strong communication skills - especially recognising challenges of working with people of all grades and nationalities, ability to flex style to different cultures and personalities Experience working with senior stakeholders/ business leaders at the partner and senior partner level and be able to build strong working relationships as well as influencing at all levels by flexing their style Has the ability to stand back and understand the wider picture, with a sound business understanding as well as being commercially and risk aware Excellent organisational skills, needs to be able to think and plan ahead and prioritise/manage multiple tasks at once A self motivated person who can work with autonomy, capable of operating in an ambiguous and dynamic environment Global acumen and a keen interest in learning about how our business functions on a firmwide/cluster/network level Ability to meet deadlines and work to a fast pace in a virtual setting Agility - an ability to learn quickly Has a pragmatic and objective approach to problem-solving The role is open to candidates in all UK locations but will require frequent travel to London with presence of 2-3 days a week to facilitate coordination and sharing with UK and global teams who are London based. This is a secondment/cycle of experience opportunity for approximately 6-12 months and the successful applicant will transition into the role as soon as possible.
Apr 25, 2024
Full time
About the role: This is an excellent 6 to 12 month secondment opportunity for a highly motivated, high performing and experienced Senior Manager or Director, with a passion for PwC and our Risk business, to support the Global Risk Services Leader. This role reports into the Global Risk Services Leader Sam Samaratunga and interacts more broadly with the X-LoS Risk Services global leadership team, and the Global Risk Services team. This is a key role in coordinating and driving the Risk Services network across the globe. Responsibilities: The EA/Chief of Staff to the Global Risk Services leader plays an important trusted role and needs to engage and operate effectively with senior xLoS stakeholders. The focus of this role is to support the Global Risk Services leader in driving forward collaboration and growth across the Risk Services network. Key responsibilities include: Contributing to the development of the Risk Services strategy, and working with the X-LoS Risk Services leadership team to drive it's implementation across the network Supporting the Risk Services leadership team in strategic projects to drive change and growth across the business Building a strong network at a global, regional and local levels to take the best activities/ideas/assets from our business and disseminate across the network to facilitate greater engagement, faster communication and collaboration Preparing key documents for leadership meetings Drafting and issuing communications as appropriate Keeping up with trends in the Risk Services market to support strategy setting for the business e.g, reviews analyst reports, market insights, competitor analysis Working with the regional and territory reps to drive the strategy across the network Determining the budget to deliver the strategy and regular monitoring of results to understand the drivers for our business and the impact of the strategy Leading the Global Risk Services project team and working with the different strategy workstreams to implement and support the execution of the strategy Skills required: This is a high profile role with significant exposure to the senior leadership team in the firm. This role is likely to suit a high performing and experienced Senior Manager or Director with the following qualities and experience: Strong communication skills - especially recognising challenges of working with people of all grades and nationalities, ability to flex style to different cultures and personalities Experience working with senior stakeholders/ business leaders at the partner and senior partner level and be able to build strong working relationships as well as influencing at all levels by flexing their style Has the ability to stand back and understand the wider picture, with a sound business understanding as well as being commercially and risk aware Excellent organisational skills, needs to be able to think and plan ahead and prioritise/manage multiple tasks at once A self motivated person who can work with autonomy, capable of operating in an ambiguous and dynamic environment Global acumen and a keen interest in learning about how our business functions on a firmwide/cluster/network level Ability to meet deadlines and work to a fast pace in a virtual setting Agility - an ability to learn quickly Has a pragmatic and objective approach to problem-solving The role is open to candidates in all UK locations but will require frequent travel to London with presence of 2-3 days a week to facilitate coordination and sharing with UK and global teams who are London based. This is a secondment/cycle of experience opportunity for approximately 6-12 months and the successful applicant will transition into the role as soon as possible.
Can be based from Leeds, Manchester, Birmingham or Cardiff. About Eversheds Sutherland We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too. Practice Group Support As one of the largest full service global law practices, our support team play a fundamental role in delivering a professional client service for both our UK and international offices. Adding value and supporting our stakeholders is the key to the success of our teams. If you thrive on being challenged and enjoy working in a highly motivated team, have a can-do approach with good communication skills, we look forward to meeting you. We believe people develop through learning and are transforming our approach to learning and performance through our feedback and development culture and an innovative approach to professional development for all of our people. This underpins our high performance culture so that our people feel managed, supported and developed continuously and as part of their everyday work. Our comprehensive learning programmes are delivered globally using a blended learning approach, which combines technical and business skills as well as talent development. Role Purpose The role of the Billing Assistant is to successfully bill in line with the Client's billing protocols. The Billing Assistant will be the designated expert in relation to the client's billing requirements. They will be required to work closely with the e-billing teams and the wider finance teams to provide a seamless and 'right first time' billing experience for our clients. This involves making sure all SLA's are met, emails within the group mailboxes are responded to within a timely manner, proformas are actioned 3 times a day, fee earners are chased by the Billing Assistants each month to reduce WIP and bill on time. You will also link in with the your Billing Analyst to support the strategic growth and development within the Business, looking at automation, reducing manual processes and resolving rejections. As a team member, you will be viewed as the lead biller and be confident in your delivery to support the firms continued success. The role also covers 3 elements; matter validation, billing support and additional requests. In addition to these, they will be expected to understand the implications of billing on firm-wide cash flow and lock up. Diversity and Inclusion At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.
Apr 25, 2024
Full time
Can be based from Leeds, Manchester, Birmingham or Cardiff. About Eversheds Sutherland We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too. Practice Group Support As one of the largest full service global law practices, our support team play a fundamental role in delivering a professional client service for both our UK and international offices. Adding value and supporting our stakeholders is the key to the success of our teams. If you thrive on being challenged and enjoy working in a highly motivated team, have a can-do approach with good communication skills, we look forward to meeting you. We believe people develop through learning and are transforming our approach to learning and performance through our feedback and development culture and an innovative approach to professional development for all of our people. This underpins our high performance culture so that our people feel managed, supported and developed continuously and as part of their everyday work. Our comprehensive learning programmes are delivered globally using a blended learning approach, which combines technical and business skills as well as talent development. Role Purpose The role of the Billing Assistant is to successfully bill in line with the Client's billing protocols. The Billing Assistant will be the designated expert in relation to the client's billing requirements. They will be required to work closely with the e-billing teams and the wider finance teams to provide a seamless and 'right first time' billing experience for our clients. This involves making sure all SLA's are met, emails within the group mailboxes are responded to within a timely manner, proformas are actioned 3 times a day, fee earners are chased by the Billing Assistants each month to reduce WIP and bill on time. You will also link in with the your Billing Analyst to support the strategic growth and development within the Business, looking at automation, reducing manual processes and resolving rejections. As a team member, you will be viewed as the lead biller and be confident in your delivery to support the firms continued success. The role also covers 3 elements; matter validation, billing support and additional requests. In addition to these, they will be expected to understand the implications of billing on firm-wide cash flow and lock up. Diversity and Inclusion At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together. We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations. Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.
IT Manager | Software Deployment + Packaging | £45k + bonus | Stoke (Hybrid) Are you all about managing and keeping software in check? My client needs a Software Deployment, Packaging and Asset Management whizz who's ready to dive in and take the reins of their Definitive Software Library (DSL). Joining a hugely successful firm who are delivering an enterprise-scale, online platform, you'll be overseeing a team of 3 Analysts skilled across software asset and configuration management tools. You'll be able to expand your experience of people management and leadership including hiring, appraisals, professional development, assigning work packages, planning weekly releases and process improvement, to name a few! The day-to-day of this IT Manager role will be keeping all the software up-to-date, planning for end of life, and making sure everyone's got the right permissions to use what they need. You'll also be the keeper of the department's software list, making sure it's all good to go. Key to this role is keeping tabs on third-party and in-house software - as you'll need to track them right across this enterprise estate. Tech-wise, you need to know your stuff when it comes to software setup and managing it properly. You've got to be a whizz with software packaging, know your way around tools like or similar to SNOW Licence Manager, Nessus, Truesight, and CMDB, and be a pro at digging into data with Excel and SQL. There is huge investment in tech, so your role as an internal IT Manager will see you delivering solutions at a scale which you don't often see! You'll benefit from a wider leadership group within the Infrastructure department to develop your own skills, and which also enables career progression. Your new company have an established structure in place which recognises and rewards performance, and they have a strong staff retention rate too. You'll enjoy working within an informal environment where people can't afford to get tied down with bureaucratic processes or meetings about meetings. £45k with lucrative bonus on offer, as well as a great benefits package, too. Do you want to find out more about this IT Manager vacancy? Please apply or find Josh Smith on LI. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 25, 2024
Full time
IT Manager | Software Deployment + Packaging | £45k + bonus | Stoke (Hybrid) Are you all about managing and keeping software in check? My client needs a Software Deployment, Packaging and Asset Management whizz who's ready to dive in and take the reins of their Definitive Software Library (DSL). Joining a hugely successful firm who are delivering an enterprise-scale, online platform, you'll be overseeing a team of 3 Analysts skilled across software asset and configuration management tools. You'll be able to expand your experience of people management and leadership including hiring, appraisals, professional development, assigning work packages, planning weekly releases and process improvement, to name a few! The day-to-day of this IT Manager role will be keeping all the software up-to-date, planning for end of life, and making sure everyone's got the right permissions to use what they need. You'll also be the keeper of the department's software list, making sure it's all good to go. Key to this role is keeping tabs on third-party and in-house software - as you'll need to track them right across this enterprise estate. Tech-wise, you need to know your stuff when it comes to software setup and managing it properly. You've got to be a whizz with software packaging, know your way around tools like or similar to SNOW Licence Manager, Nessus, Truesight, and CMDB, and be a pro at digging into data with Excel and SQL. There is huge investment in tech, so your role as an internal IT Manager will see you delivering solutions at a scale which you don't often see! You'll benefit from a wider leadership group within the Infrastructure department to develop your own skills, and which also enables career progression. Your new company have an established structure in place which recognises and rewards performance, and they have a strong staff retention rate too. You'll enjoy working within an informal environment where people can't afford to get tied down with bureaucratic processes or meetings about meetings. £45k with lucrative bonus on offer, as well as a great benefits package, too. Do you want to find out more about this IT Manager vacancy? Please apply or find Josh Smith on LI. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
Apr 25, 2024
Full time
Key Accountabilities Lead the creation, development, and management of OTSNs risk assessment frameworks and principles to support the cyber security decision making processes within ET. Provide expert technical support for the risk assessment of vulnerabilities and deviations from the target state including agreeing mitigating actions within agreed delegated authority. Support the development of cyber security policies and specifications to reduce risk. Improve organisational cyber security maturity and support compliance with the NIS Regulation for the OTSN by managing OTSN registers in line with our risk appetite. Support the business to understand cyber security requirements for OTSN through engagement with projects and design teams on OTSN risks. Support the business to understand cyber security risks through appropriate reporting and communication of current risks and vulnerabilities. Influence security and resilience strategies to accelerate cyber security risk reduction. Support the optimisation of OTSN management strategies in the long-term interests of consumers. Experience Relevant experience risk reporting including leading teams of risk analysts and/or project management. Strong data analytical skills and excellent written and communication skills with the ability to interface comfortably with senior stakeholders. Strong investigation and problem-solving skills, demonstrating autonomy and initiative. Proactive with the ability to work under tight deadline pressures across multiple workstreams. Sound understanding and proven experience of IEC 62443, ISO27000, NIST CSF and audit processes. Experience of introducing changes to specifications or policies that apply to a technical audience. Extensive experience communicating difficult and standard issues associated with areas of expertise in a clear and concise manner both verbally & in writing. Eager to develop their business and technical skills, you will be comfortable breaking new ground and changing the way the business makes decisions. Technical or Specialist Technical understanding of the LAN/WAN Networks and Operational Technology (OT). Detailed understanding of how cyber security risks can manifest within networks, devices, and systems. Understanding of asset management principles, including risk management, decision making, planning, asset life cycle and asset data/information. Experience of using and developing decision making frameworks and tools including economic assessments (NPV, CBA) and whole life asset assessments (WLV) Familiarity with international standards related to cyber security including IEC62443 and IEC62351 Commensurate experience with O365, including excel and preferable Power BI. Experience with MITRE ATT&CK desirable, preferably MITRE ICS.
This Senior Financial Analyst has the opportunity to be a key stakeholder for a new EU program, project Volta, supporting it's Go Big plan. This role will partner with multiple teams to execute on the Project Volta teams launch plan and manage the financial responsibilities across EU countries. This role will own the reporting and planning cadence for this rapidly expanding business and influence click apply for full job details
Apr 25, 2024
Full time
This Senior Financial Analyst has the opportunity to be a key stakeholder for a new EU program, project Volta, supporting it's Go Big plan. This role will partner with multiple teams to execute on the Project Volta teams launch plan and manage the financial responsibilities across EU countries. This role will own the reporting and planning cadence for this rapidly expanding business and influence click apply for full job details
Title:Senior Business Partnering Analyst (Services Changes) Contract Type: Fixed Term Contract until 30th September Location:West Ham Lane, Stratford, E15 4PH or Sale, Manchester, M33 6AG Persona: Agile Working Salary:London Weighted from £45,762 / Regional or outside of London £39,969 per annum depending on experience and location Closing date for completed applications: 3rd May 2024 Early applicatio click apply for full job details
Apr 25, 2024
Seasonal
Title:Senior Business Partnering Analyst (Services Changes) Contract Type: Fixed Term Contract until 30th September Location:West Ham Lane, Stratford, E15 4PH or Sale, Manchester, M33 6AG Persona: Agile Working Salary:London Weighted from £45,762 / Regional or outside of London £39,969 per annum depending on experience and location Closing date for completed applications: 3rd May 2024 Early applicatio click apply for full job details
IT Support Supervisor/Senior IT Support Analyst An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Support Supervisor/Senior IT Support Analyst -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Support Supervisor/Senior IT Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Apr 25, 2024
Full time
IT Support Supervisor/Senior IT Support Analyst An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Support Supervisor/Senior IT Support Analyst -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT Support desk and the internal IT Support team, focusing on service delivery and excellence -Where appropriate, and with guidance from the IT Service Manager, address minor performance issues within the internal IT Support team in the first instance, and escalate further to the IT Service Manager if required -Run a daily stand-up with the IT Support team to align internal resourcing with business priorities -Attend a daily stand-up with the outsourced IT Support desk -Provide guidance and advice to the internal IT Support team where required -Regularly review tickets and performance dashboards to ensure support levels are maintained to satisfactory levels -Ensure calls to the internal IT Support team are answered promptly -Coordinate the deployment of end user equipment such as laptops, including any Intune configuration required -A strong knowledge of Windows 10/11 and Microsoft Office - in particular Word and Outlook -Exchange Online -Active Directory -A knowledge of ITIL and Cyber Security would be beneficial IT Support Supervisor/Senior IT Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Joining the team as the Business Analyst Tea click apply for full job details
Apr 25, 2024
Full time
Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Joining the team as the Business Analyst Tea click apply for full job details