Role; Helpdesk and Performance Manager Salary: £50,000 - £55,000 Location: London, SW1Y Hours: Monday to Friday - 08:00 - 17:00 Duration Permanent Line management of all helpdesk employees Managing the end to end process of reactive call management. Including logging of the work, follow through with the operational teams, uploading of documentation, customer expectation management, communication with the customer through the journey, closing the job in the system. Managing excellence levels of customer service throughout the journey Managing the Planned Maintenance scheduling and distribution to site teams. Logging closure with correct documentation and compliance. Daily, Weekly and Monthly reporting of helpdesk stats Improvement plans against poor performing areas. Working directly with operational teams to drive continuous improvement Reviewing trends in data to understand quicker response times Building process, procedure and governance planning Ensuring adherence to account KPI's and SLA metric Data & Process Strategic analysis, forward looking guidance with a view to challenging the annual and long term plans that contribute to the commercial development of the business Build governance packs to manage the requirements of the account from a contractual perspective. Ranging from MBR's, QBR's, ABR's, KPI's and contractual commitments. Ensure all are laid out, tracked, management plans and updates to client and account lead are regular and proactive. Build the process and procedure to operate the account Manage the integration of global IT systems to run operations Regular analytical reporting on all aspects of the account, providing insightful management information reporting to account leadership to drive decision making Manage document control through sharepoint and online systems, provide regular audits of those documents to ensure regular updates are made Additional Internal monthly reports on QHSE, finance and strategy.Manage the communication for the account, from weekly updates through to regular flow through of communicationsEnsure all new hires are processed effectively. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 18, 2024
Full time
Role; Helpdesk and Performance Manager Salary: £50,000 - £55,000 Location: London, SW1Y Hours: Monday to Friday - 08:00 - 17:00 Duration Permanent Line management of all helpdesk employees Managing the end to end process of reactive call management. Including logging of the work, follow through with the operational teams, uploading of documentation, customer expectation management, communication with the customer through the journey, closing the job in the system. Managing excellence levels of customer service throughout the journey Managing the Planned Maintenance scheduling and distribution to site teams. Logging closure with correct documentation and compliance. Daily, Weekly and Monthly reporting of helpdesk stats Improvement plans against poor performing areas. Working directly with operational teams to drive continuous improvement Reviewing trends in data to understand quicker response times Building process, procedure and governance planning Ensuring adherence to account KPI's and SLA metric Data & Process Strategic analysis, forward looking guidance with a view to challenging the annual and long term plans that contribute to the commercial development of the business Build governance packs to manage the requirements of the account from a contractual perspective. Ranging from MBR's, QBR's, ABR's, KPI's and contractual commitments. Ensure all are laid out, tracked, management plans and updates to client and account lead are regular and proactive. Build the process and procedure to operate the account Manage the integration of global IT systems to run operations Regular analytical reporting on all aspects of the account, providing insightful management information reporting to account leadership to drive decision making Manage document control through sharepoint and online systems, provide regular audits of those documents to ensure regular updates are made Additional Internal monthly reports on QHSE, finance and strategy.Manage the communication for the account, from weekly updates through to regular flow through of communicationsEnsure all new hires are processed effectively. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
BMC Recruitment is delighted to be working exclusively with Scotty's Little Soldiers, the charity for bereaved British Forces children, to assist them in finding a Head of Family Events and Engagement to join the team on a permanent basis. Background Scotty's Little Soldiers are a UK national Charity which provides support for bereaved military children and young people aged 0-25. They currently support over 600 children and young people and have a long-term goal of supporting over 1,000 by 2030. They deliver 4 family programmes; SMILES, SUPPORT, STRIDES and SPRINGBOARD, which provides a range of emotional and education support for bereaved military families.The role will have accountability for overseeing and organisation all of events that form part of the SMILES scheme, such as respite holidays, events for bereaved families to meet each other and making sure bereaved children never feel forgotten on birthdays and anniversaries.This role might suit someone who is looking to take their skills and make a career change into the charity sector. It could suit someone who has worked as a project or programme coordinator (where there are lots of moving parts that need to be delivered), a great administrator (who is used to working with a lot of people - such as in a university), or as an executive assistant to someone who hosted a lot of events. Duties & Responsibilities You will be responsible for best determining how to achieve the below, but key responsibilities will include: Project management of the birthday cards/gifts sent to each member (currently we have 672 members and growing), and anniversary cards and Christmas cards/gifts to all members. Strategic planning and delivery of the respite breaks offered to families at one of the seven Scotty's owned lodges (currently 105 family holidays per year). This includes managing the maintenance of lodges, oversight of the booking systems and procedures, and dealing with any arising emergencies during stays, including out of hours. Strategic planning and delivery of respite breaks at externally owned locations, including booking externally owned locations Event planning of the Winter Festival for families (approx. 200 children and young people attend each year). This includes negotiating contracts, booking venues and equipment, approving all activities, planning and oversight of logistics, and holding vendor relationships. This is a weekend long event in December. Event planning for the Remembrance events in London (November weekend event) This includes liaising with key stakeholders, planning and oversight of logistics, booking travel and accommodation for families, and oversight on the weekend itself. Development of and management of all budgets for the SMILES programme. Including tracking and reporting expenditure across Events, respite breaks and the cards and presents programmes. Direct Support of team members (we do not use the term managing because we prefer leadership). Development and delivery of new Events for example for our older members (18yr -25yr old). Adhoc events and social opportunities for members. Person specification Extremely well organised and capable of delivering multiple competing priorities Experience of event management Attention to detail Excellent communication and customer service skills Thrives in a paced environment Remote working: All team members are required to spend a minimum of 6 days in East Anglia for team building days, strategy sessions etc. This role will also require days to attend Council meetings, and events with a strong bereavement element, some of these events may take place at weekend or evenings but are planned well in advance. Team members are typically expected to be available to work on key events that involve our families and members including Remembrance weekend and our Winter festival weekend. Scotty's believe the role would benefit from being in their King's Lynn office at least once a week to support the other SMILES team members but are open to discussing how you would achieve your goals if wanted to work more remotely The Scotty's Way & our non-negotiables: At Scotty's, personal performance is only 50% of what success looks like. Their culture is as important as anything else. If you agree to join the team, you are signing up to The Scotty's Way .At the heart of The Scotty's Way are our four core values as created by the whole team.Our values are: Families Come First. Everyone a Supporter, Every Supporter a VIP. Love What You Do. Remember, Every Day. Safeguarding is of the utmost importance to Scotty's. All employees may come into contact with our beneficiaries and therefore have a duty of care to safeguard and promote their welfare. There is a legal duty placed upon us to ensure that all adults who work with, or on our behalf, with our children and young people are competent, confident, and safe to do so and all employees will be required to have an enhanced DBS check completed.
Apr 18, 2024
Full time
BMC Recruitment is delighted to be working exclusively with Scotty's Little Soldiers, the charity for bereaved British Forces children, to assist them in finding a Head of Family Events and Engagement to join the team on a permanent basis. Background Scotty's Little Soldiers are a UK national Charity which provides support for bereaved military children and young people aged 0-25. They currently support over 600 children and young people and have a long-term goal of supporting over 1,000 by 2030. They deliver 4 family programmes; SMILES, SUPPORT, STRIDES and SPRINGBOARD, which provides a range of emotional and education support for bereaved military families.The role will have accountability for overseeing and organisation all of events that form part of the SMILES scheme, such as respite holidays, events for bereaved families to meet each other and making sure bereaved children never feel forgotten on birthdays and anniversaries.This role might suit someone who is looking to take their skills and make a career change into the charity sector. It could suit someone who has worked as a project or programme coordinator (where there are lots of moving parts that need to be delivered), a great administrator (who is used to working with a lot of people - such as in a university), or as an executive assistant to someone who hosted a lot of events. Duties & Responsibilities You will be responsible for best determining how to achieve the below, but key responsibilities will include: Project management of the birthday cards/gifts sent to each member (currently we have 672 members and growing), and anniversary cards and Christmas cards/gifts to all members. Strategic planning and delivery of the respite breaks offered to families at one of the seven Scotty's owned lodges (currently 105 family holidays per year). This includes managing the maintenance of lodges, oversight of the booking systems and procedures, and dealing with any arising emergencies during stays, including out of hours. Strategic planning and delivery of respite breaks at externally owned locations, including booking externally owned locations Event planning of the Winter Festival for families (approx. 200 children and young people attend each year). This includes negotiating contracts, booking venues and equipment, approving all activities, planning and oversight of logistics, and holding vendor relationships. This is a weekend long event in December. Event planning for the Remembrance events in London (November weekend event) This includes liaising with key stakeholders, planning and oversight of logistics, booking travel and accommodation for families, and oversight on the weekend itself. Development of and management of all budgets for the SMILES programme. Including tracking and reporting expenditure across Events, respite breaks and the cards and presents programmes. Direct Support of team members (we do not use the term managing because we prefer leadership). Development and delivery of new Events for example for our older members (18yr -25yr old). Adhoc events and social opportunities for members. Person specification Extremely well organised and capable of delivering multiple competing priorities Experience of event management Attention to detail Excellent communication and customer service skills Thrives in a paced environment Remote working: All team members are required to spend a minimum of 6 days in East Anglia for team building days, strategy sessions etc. This role will also require days to attend Council meetings, and events with a strong bereavement element, some of these events may take place at weekend or evenings but are planned well in advance. Team members are typically expected to be available to work on key events that involve our families and members including Remembrance weekend and our Winter festival weekend. Scotty's believe the role would benefit from being in their King's Lynn office at least once a week to support the other SMILES team members but are open to discussing how you would achieve your goals if wanted to work more remotely The Scotty's Way & our non-negotiables: At Scotty's, personal performance is only 50% of what success looks like. Their culture is as important as anything else. If you agree to join the team, you are signing up to The Scotty's Way .At the heart of The Scotty's Way are our four core values as created by the whole team.Our values are: Families Come First. Everyone a Supporter, Every Supporter a VIP. Love What You Do. Remember, Every Day. Safeguarding is of the utmost importance to Scotty's. All employees may come into contact with our beneficiaries and therefore have a duty of care to safeguard and promote their welfare. There is a legal duty placed upon us to ensure that all adults who work with, or on our behalf, with our children and young people are competent, confident, and safe to do so and all employees will be required to have an enhanced DBS check completed.
Your Impact In the role of Director of Product, Geospatial Experience, you'll be central to Axon's Real-Time Operations pillar, one of our strategic priorities and fastest-growing businesses. You'll be instrumental in revolutionizing public safety through leading-edge products like Axon Dispatch and Axon Respond. Our vision is ambitious: to become the real-time operations platform for public safety, significantly enhancing the decision-making and situational awareness for first responders, dispatchers, supervisors, and command staff on every single incident. Knowing 'where' help is needed and having immediate context on that location is foundational to public safety and incident response. You will empower our global customers to pinpoint where assistance is most urgently needed, assign response ownership, guide first responders effectively, and provide comprehensive geospatial awareness for a given location. You will work backwards from these fundamental customer challenges-creating a vision, leading a roadmap, rolling up your sleeves to build out the core experiences, and growing the right team to pursue your direction. What You'll Do Location: Hybrid at our London Office Reports to: Senior Director of Product, Real Time Operations Direct Reports: 2-3 Grow the business by setting the vision, roadmap, and owning execution of the for a strategic portion of Axon's Real-Time Operations portfolio. Delight customers and earn their trust by forging close personal relationships, deeply understanding their problems, and delivering world-class execution on commitments. Proven experiences as a leader for both 0 1 and 1 100 initiatives, where you had to work directly with customers (or proxies via data) to understand their needs and design solutions to their needs that the are excited to adopt. Presenting successfully to senior-level audiences, including C-suite, internally and to customers. Experience researching, designing, and shipping UX-heavy applications with a high level of complexity (enterprise workflows or complex consumer purchasing / content creation flows rather than simple consumer consumption). Challenge existing assumptions and introduce new technologies and mechanisms, as well as developing a collaborative and inclusive team that fosters a culture of ownership, data, and innovation. What You Bring Bachelor's degree in computer science, engineering, or a related field. 10+ years of Software Product Management experience of high scale services with proven results driving revenue, engagement, and customer delight. Proven experience forging close relationships with customers and delivering on complex end-to-end solutions. Ability to strategically execute within a fast-paced, deadline-oriented, and complex environment. Possesses critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing deadlines and needs. Fluent in self-serving data and insights via SQL, Excel, etc. Experience with geospatial technologies and providers, such as Google, HERE, and ESRI, is a plus. Experience at both startups and large global tech companies is a plus. Experience building both Consumer and Enterprise products is a plus. Experience building Device + SW + Services products and businesses is a plus. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Apr 18, 2024
Full time
Your Impact In the role of Director of Product, Geospatial Experience, you'll be central to Axon's Real-Time Operations pillar, one of our strategic priorities and fastest-growing businesses. You'll be instrumental in revolutionizing public safety through leading-edge products like Axon Dispatch and Axon Respond. Our vision is ambitious: to become the real-time operations platform for public safety, significantly enhancing the decision-making and situational awareness for first responders, dispatchers, supervisors, and command staff on every single incident. Knowing 'where' help is needed and having immediate context on that location is foundational to public safety and incident response. You will empower our global customers to pinpoint where assistance is most urgently needed, assign response ownership, guide first responders effectively, and provide comprehensive geospatial awareness for a given location. You will work backwards from these fundamental customer challenges-creating a vision, leading a roadmap, rolling up your sleeves to build out the core experiences, and growing the right team to pursue your direction. What You'll Do Location: Hybrid at our London Office Reports to: Senior Director of Product, Real Time Operations Direct Reports: 2-3 Grow the business by setting the vision, roadmap, and owning execution of the for a strategic portion of Axon's Real-Time Operations portfolio. Delight customers and earn their trust by forging close personal relationships, deeply understanding their problems, and delivering world-class execution on commitments. Proven experiences as a leader for both 0 1 and 1 100 initiatives, where you had to work directly with customers (or proxies via data) to understand their needs and design solutions to their needs that the are excited to adopt. Presenting successfully to senior-level audiences, including C-suite, internally and to customers. Experience researching, designing, and shipping UX-heavy applications with a high level of complexity (enterprise workflows or complex consumer purchasing / content creation flows rather than simple consumer consumption). Challenge existing assumptions and introduce new technologies and mechanisms, as well as developing a collaborative and inclusive team that fosters a culture of ownership, data, and innovation. What You Bring Bachelor's degree in computer science, engineering, or a related field. 10+ years of Software Product Management experience of high scale services with proven results driving revenue, engagement, and customer delight. Proven experience forging close relationships with customers and delivering on complex end-to-end solutions. Ability to strategically execute within a fast-paced, deadline-oriented, and complex environment. Possesses critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing deadlines and needs. Fluent in self-serving data and insights via SQL, Excel, etc. Experience with geospatial technologies and providers, such as Google, HERE, and ESRI, is a plus. Experience at both startups and large global tech companies is a plus. Experience building both Consumer and Enterprise products is a plus. Experience building Device + SW + Services products and businesses is a plus. Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Are you a dynamic and passionate individual who would like to make a big difference to a childs day? Do you want a job that works around your own childrens schooling where you chose full or part time hours. Educate are currently looking for staff to work in Primary schools on a supply (as and when needed) basis and we will support you and guide you through your career as a Teaching Assistant Qualifications are not compulsory as training can be given, but experience with children or in care work would be beneficial Benefits of joining the Educate Group: Run by a leading team of experienced Teachers, Senior Leaders and Support Staff with over 85+ years of combined education experience. Committed to providing employment, free coaching, training and support to our team of staff. Work as often and flexibly as you like to achieve a work-life balance Build relevant classroom-based experience with reputable schools across the area Opportunity to apply for your initial teacher training with Educate ITT and one of their link schools. Opportunities to move into a permanent position - should one become available. Responsibilities of a Teaching Assistant: Support the teacher in preparing classroom materials. Assist individual students and manage student behaviour. Assess progress and provide feedback. Create a positive learning environment, providing support during activities. Help with administrative tasks. Follow school policies and procedures. Requirements of a Teaching Assistant: No qualifications are required, although good standards of literacy and numeracy are needed. Experience working with children or young people would be beneficial. Strong communication and interpersonal skills. The ability to manage behaviour effectively. A positive attitude and a willingness to learn. Flexibility and adaptability. Registrations required to be a Teaching Assistant: An Enhanced DBS on the Update Service, but if you do not have one, you can apply for a new one through Educate. You must register with the EWC (Education Workforce Council) to work in Wales. Notes: All applicants must be eligible to work in the UK, as we cannot offer a work permit to any applicant or facilitate work permits for any vacancy on behalf of one of its clients. We are a member of the REC (Recruitment & Employment Confederation). The Educate Group are committed to the safeguarding and welfare of children. As a matter of courtesy, the Educate Group aim to respond to all applications within 48 hours. A higher rate is achievable for candidates with a proven track record of high attainment within the required job role or subject area. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. If you want to know more about the Educate Group and the current opportunities, don't hesitate to contact one of our team on (phone number removed). We are not like other supply agencies
Apr 18, 2024
Seasonal
Are you a dynamic and passionate individual who would like to make a big difference to a childs day? Do you want a job that works around your own childrens schooling where you chose full or part time hours. Educate are currently looking for staff to work in Primary schools on a supply (as and when needed) basis and we will support you and guide you through your career as a Teaching Assistant Qualifications are not compulsory as training can be given, but experience with children or in care work would be beneficial Benefits of joining the Educate Group: Run by a leading team of experienced Teachers, Senior Leaders and Support Staff with over 85+ years of combined education experience. Committed to providing employment, free coaching, training and support to our team of staff. Work as often and flexibly as you like to achieve a work-life balance Build relevant classroom-based experience with reputable schools across the area Opportunity to apply for your initial teacher training with Educate ITT and one of their link schools. Opportunities to move into a permanent position - should one become available. Responsibilities of a Teaching Assistant: Support the teacher in preparing classroom materials. Assist individual students and manage student behaviour. Assess progress and provide feedback. Create a positive learning environment, providing support during activities. Help with administrative tasks. Follow school policies and procedures. Requirements of a Teaching Assistant: No qualifications are required, although good standards of literacy and numeracy are needed. Experience working with children or young people would be beneficial. Strong communication and interpersonal skills. The ability to manage behaviour effectively. A positive attitude and a willingness to learn. Flexibility and adaptability. Registrations required to be a Teaching Assistant: An Enhanced DBS on the Update Service, but if you do not have one, you can apply for a new one through Educate. You must register with the EWC (Education Workforce Council) to work in Wales. Notes: All applicants must be eligible to work in the UK, as we cannot offer a work permit to any applicant or facilitate work permits for any vacancy on behalf of one of its clients. We are a member of the REC (Recruitment & Employment Confederation). The Educate Group are committed to the safeguarding and welfare of children. As a matter of courtesy, the Educate Group aim to respond to all applications within 48 hours. A higher rate is achievable for candidates with a proven track record of high attainment within the required job role or subject area. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. If you want to know more about the Educate Group and the current opportunities, don't hesitate to contact one of our team on (phone number removed). We are not like other supply agencies
Our client is a successful logistics company based in Dover. They are a global company specialising in fast and efficient logistics solutions across a wide range of industries. They are now looking to acquire the services of a customer-focused, professional Logistics Coordinator to work in their nightshift team. This is an excellent opportunity with genuine variety and in return for your hard work and dedication, the company can offer significant routes for career progression. The ideal candidate will have a strong transport/logistics background. Main responsibilities: Work closely with the team leader to understand client requirements and source the most appropriate solutions to meet their needs. Select appropriate vehicles for transport and buy carrier options at the best price. Have a good understanding of European driving regulations and bans and the impact they may have on transport planning. Monitor progression of transport, ensuring agreed milestone updates are communicated to the client when jobs are running to plan. Update the TMS as per the agreed milestones. Escalate delays in transport and identified problems to the team. leader, provide options for a resolution to allow effective communication with the client Ensure carrier non-conformances are recorded and escalated as per the agreed quality process. Finalise jobs upon completion, ensuring any additional waiting time charges are discussed and agreed with the carrier and third-party costs are correct (where relevant). Key Skills & Experience: Previous office-based transport/logistics experience. Ability to communicate politely and effectively with a variety of people internally and externally. Good IT skills and confident using any computer equipment. Analytical and logical problem-solving. Excellent attention to detail. Additional Information: Working hours are 7.00 pm - 7.00 am, 12 hour shifts working 4 on/4 off. Additional leave with length of service. Company events. Company pension. Death in service benefit (following completion of probation). Discounted or free food. Free Parking. Wellness programme. If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. For more information, please contact Stuart Moore at Plus One Recruitment in the first instance.
Apr 18, 2024
Full time
Our client is a successful logistics company based in Dover. They are a global company specialising in fast and efficient logistics solutions across a wide range of industries. They are now looking to acquire the services of a customer-focused, professional Logistics Coordinator to work in their nightshift team. This is an excellent opportunity with genuine variety and in return for your hard work and dedication, the company can offer significant routes for career progression. The ideal candidate will have a strong transport/logistics background. Main responsibilities: Work closely with the team leader to understand client requirements and source the most appropriate solutions to meet their needs. Select appropriate vehicles for transport and buy carrier options at the best price. Have a good understanding of European driving regulations and bans and the impact they may have on transport planning. Monitor progression of transport, ensuring agreed milestone updates are communicated to the client when jobs are running to plan. Update the TMS as per the agreed milestones. Escalate delays in transport and identified problems to the team. leader, provide options for a resolution to allow effective communication with the client Ensure carrier non-conformances are recorded and escalated as per the agreed quality process. Finalise jobs upon completion, ensuring any additional waiting time charges are discussed and agreed with the carrier and third-party costs are correct (where relevant). Key Skills & Experience: Previous office-based transport/logistics experience. Ability to communicate politely and effectively with a variety of people internally and externally. Good IT skills and confident using any computer equipment. Analytical and logical problem-solving. Excellent attention to detail. Additional Information: Working hours are 7.00 pm - 7.00 am, 12 hour shifts working 4 on/4 off. Additional leave with length of service. Company events. Company pension. Death in service benefit (following completion of probation). Discounted or free food. Free Parking. Wellness programme. If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. For more information, please contact Stuart Moore at Plus One Recruitment in the first instance.
Are you someone who is passionate about identifying new sales opportunities and is driven by success? At Saint-Gobain Industrial Ceramics we are looking for a Sales Engineer to work in our Waste to Energy and Foundry team, you will be coming onboard to help us grow markets we're already established in, you'll do this by identifying and proactively engaging with new and existing customers across the UK. Performance Ceramics & Refractories, part of Saint-Gobain lead in design, development and production of engineered ceramics and refractory products. The role will be remote based, but with the expectation of regular travel to customer sites across the UK. What we're looking for: Previous experience in new business sales/account management in key/large accounts with technical products/processes A strong communicator, you will be able to articulate and influence technical concepts to senior directorship level You'll have a strong commercial awareness, understanding business needs with an ability to complete strategies to accomplish them UK driving license is essential as there will be travel across the UK What you will be doing: Developing new business sales from new and existing customers across our UK Market base Increasing customer knowledge and awareness of our products/solutions through visits to key decision makers Obtaining insight and feedback from customers about new and future solutions/opportunities for our products and services including national & global projects Generating client orders and ensuring these are correctly and accurately processed Are Performance Ceramics & Refractories and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Apr 18, 2024
Full time
Are you someone who is passionate about identifying new sales opportunities and is driven by success? At Saint-Gobain Industrial Ceramics we are looking for a Sales Engineer to work in our Waste to Energy and Foundry team, you will be coming onboard to help us grow markets we're already established in, you'll do this by identifying and proactively engaging with new and existing customers across the UK. Performance Ceramics & Refractories, part of Saint-Gobain lead in design, development and production of engineered ceramics and refractory products. The role will be remote based, but with the expectation of regular travel to customer sites across the UK. What we're looking for: Previous experience in new business sales/account management in key/large accounts with technical products/processes A strong communicator, you will be able to articulate and influence technical concepts to senior directorship level You'll have a strong commercial awareness, understanding business needs with an ability to complete strategies to accomplish them UK driving license is essential as there will be travel across the UK What you will be doing: Developing new business sales from new and existing customers across our UK Market base Increasing customer knowledge and awareness of our products/solutions through visits to key decision makers Obtaining insight and feedback from customers about new and future solutions/opportunities for our products and services including national & global projects Generating client orders and ensuring these are correctly and accurately processed Are Performance Ceramics & Refractories and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Retail Shift Manager Summary £14.00 - £14.50 per hour 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 18, 2024
Full time
Retail Shift Manager Summary £14.00 - £14.50 per hour 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
We are Reca UK Ltd, part of the European Reca Group, with turnover in excess of €950m and a subsidiary of a global group, with Sales in excess of €20b. We provide consumable products to the Metalwork, Engineering, Construction, Building and associated sectors. Providing products from Screws to Chemicals, Drill bits to Diamond Blades, plus over 5000 more products. With 9500 active customers and counting, we look to continue our growth by appointing the right professionals to assist in taking us to the next level. We re currently on the lookout to recruit an External Sales Executive to join our external sales team of Area Development Managers. About you: Are you looking for an external Sales role? Do you like visiting and selling to new people every day? Do you want to experience daily success? Are you looking to develop and expand your sales career? What you should bring to this partnership: - A professional & positive attitude, Self-organised - Ideally, previous external sales experience but not essential - Personality - outgoing, someone who likes meeting new people and engaging with customers on a regular basis. A desire to succeed and self-develop, whilst aiming for the best customer service at all times Whether you are relatively new to Sales (internal or external), have proven established Sales or Industry experience, or perhaps are thinking of a change of career, get in touch and we can talk through the role with you. What we look to offer: Job Security - being part of a global Company with 84,000 employees (and growing!) Opportunity - career development with External and Internal Leadership training available Variety - You will have the opportunity to engage and develop new potential customers every day Ever increasing product range - always having something new to talk about with customers Team environment In return you will receive a Salary (base + commission) commensurate with experience, ranging from OTE £25k to £35k p.a, which includes a Company vehicle, Staff discounts, Pension Scheme and regular incentives.
Apr 18, 2024
Full time
We are Reca UK Ltd, part of the European Reca Group, with turnover in excess of €950m and a subsidiary of a global group, with Sales in excess of €20b. We provide consumable products to the Metalwork, Engineering, Construction, Building and associated sectors. Providing products from Screws to Chemicals, Drill bits to Diamond Blades, plus over 5000 more products. With 9500 active customers and counting, we look to continue our growth by appointing the right professionals to assist in taking us to the next level. We re currently on the lookout to recruit an External Sales Executive to join our external sales team of Area Development Managers. About you: Are you looking for an external Sales role? Do you like visiting and selling to new people every day? Do you want to experience daily success? Are you looking to develop and expand your sales career? What you should bring to this partnership: - A professional & positive attitude, Self-organised - Ideally, previous external sales experience but not essential - Personality - outgoing, someone who likes meeting new people and engaging with customers on a regular basis. A desire to succeed and self-develop, whilst aiming for the best customer service at all times Whether you are relatively new to Sales (internal or external), have proven established Sales or Industry experience, or perhaps are thinking of a change of career, get in touch and we can talk through the role with you. What we look to offer: Job Security - being part of a global Company with 84,000 employees (and growing!) Opportunity - career development with External and Internal Leadership training available Variety - You will have the opportunity to engage and develop new potential customers every day Ever increasing product range - always having something new to talk about with customers Team environment In return you will receive a Salary (base + commission) commensurate with experience, ranging from OTE £25k to £35k p.a, which includes a Company vehicle, Staff discounts, Pension Scheme and regular incentives.
Retail Shift Manager Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 30 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 18, 2024
Full time
Retail Shift Manager Summary Starting from £14.00 per hour - This isn't clocking in and clocking out. This is helping us run like clockwork. Contracted hours: 30 to 40 hours Internally this role will be called Shift Manager Our Shift Managers keep our stores running like clockwork. From motivating the team and delegating tasks, to rolling up their sleeves and getting stuck in, our Shift Managers help us to maintain our high standards every day. They support our Store Managers and Deputy Store Managers and take full responsibility for the shop floor when running a shift. You will help satisfy customers and be the crucial difference in ensuring your store meets its targets. It's fast paced, and can be tough, but you'll see the rewards from putting in the hard work. Join us and be part of an internationally-recognised growing brand. Choose us to progress your career and we'll give you the responsibility to prove yourself as a leader. Find out more below and apply for a career a Lidl less ordinary. Once your application has been reviewed if it matches to the requirements of the role someone from the recruitment team will get in touch to chat about your application. The process will include a telephone interview and face-to-face selection event. We look forward to receiving your application. What you'll do Lead and motivate your team, in accordance with our Leadership and Company Principles Create an environment where your colleagues can do their best work Delegate tasks and solve problems swiftly Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures Keep on top of freshness, inventory and stock management, and cash processes to ensure shifts run smoothly Keep everything tidy and clean, on the shop floor and behind the scenes Ensuring and providing excellent customer service throughout the store What you'll need Experience of leading a sizable team to achieve targets in a fast-paced environment The ability to effectively delegate tasks and motivate a team A customer-focused manner, remaining level-headed in any situation Willingness to work as a key part of the store team, completing daily tasks on every shift A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store What you'll receive This isn't getting by. This is getting what you deserve. We're proud to have a culture and salary structure that promotes both the equality of opportunity, and pay. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're delighted to offer a competitive hourly rate, with 30-35 days' holiday per year (pro rata). Save for your future with our pension scheme or save today with a 10% in-store discount, plus extra discounts on days out, cinema tickets and much more. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
About the Role As the Director of People at Three Ships UK, you will play a pivotal role in shaping and driving our talent acquisition, people operations, and talent management strategies in our UK office. Reporting directly to thePresident, you will be responsible for developing and implementing initiatives to attract, retain, and develop top talent, ensuring alignment with the company's goals and values. Your Day-to-Day Develop and execute comprehensive recruitment strategies to attract high-caliber candidates. Collaborate with hiring managers to understand their talent needs and provide strategic guidance throughout the hiring process. Foster strong relationships with internal stakeholders, including executives, managers, and team members. Research and develop competitive benefits package thorough research on current and emerging employee benefits. Build and promote the employer brand in the UK through various channels. Provide regular updates and reports on talent acquisition and people operations metrics. Oversee the end-to-end recruitment process, ensuring a positive candidate experience. Manage and optimize people operations processes, including onboarding, offboarding, and employee relations. Ensure compliance with UK employment laws and regulations. Implement programs to support employee development, career growth, and retention. Monitor employee engagement and implement strategies to enhance overall job satisfaction. About You Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as a Talent Acquisition and/or HR leader, preferably at a managerial level. In-depth knowledge of UK employment laws and regulations. Strong understanding of talent management and people operations principles and best practices. Excellent communication and interpersonal skills. Demonstrated ability to drive change and innovation in talent acquisition and people operations. Excellent organization skills with the ability to manage multiple priorities effectively. While we're looking for some specific experiences and skill sets, nothing is more important than a strong can-do attitude, resilience in the face of change and uncertainty, and a passion for learning and creating. About Us Three Ships UK is on a mission to make home ownership easier for millions across the UK. We help match consumers to the right product or service when they need it most. 3S UK is a vertically-focused marketplace / customer acquisition company that matches people to the right product or service provider for their needs, streamlining the consumer's discovery, research, and decision process. 3S UK represents the first international expansion for US-based Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio also includes- Home Solutions , Pillar 4 , and Stacksphere - all of which encompass over 50+ websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online. Why You Should Join Us Results : 3S UK has rapidly scaled since its founding in 2022, with a growing portfolio of the UK's most well known sites and partners. We also enjoy the backing and investment of Three Ships - with 13 consecutive years of profitability since inception and a track record of unparalleled growth Stability : We are privately owned, have a holding period of "forever," have no debt, and have significant cash to invest - we're "rock-solid" financially. Exposure : You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. Market Landscape : The digital home services marketing landscape is transforming. There's no better time than now to be building a business in this space. Career Growth : There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly. Learning : We are a small and mighty team but also have the advantage of tapping into the Three Ships ecosystem and working with subject matter experts in paid media, creative, branding, content strategy, SEO, and more. The opportunity to grow new skills and learn from smart people is endless. Fun : The team has a high bar for excellence, but also a real interest in each other and making work fun. The Package Base salary and performance-based bonus commensurate with experience. At 3S UK, you'll have access to a pension as well as a growing list of competitive benefits. Three Ships offers flexible working, with hybrid and office work available. The head office is located in the London Bridge area. EEOC Statement All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.
Apr 18, 2024
Full time
About the Role As the Director of People at Three Ships UK, you will play a pivotal role in shaping and driving our talent acquisition, people operations, and talent management strategies in our UK office. Reporting directly to thePresident, you will be responsible for developing and implementing initiatives to attract, retain, and develop top talent, ensuring alignment with the company's goals and values. Your Day-to-Day Develop and execute comprehensive recruitment strategies to attract high-caliber candidates. Collaborate with hiring managers to understand their talent needs and provide strategic guidance throughout the hiring process. Foster strong relationships with internal stakeholders, including executives, managers, and team members. Research and develop competitive benefits package thorough research on current and emerging employee benefits. Build and promote the employer brand in the UK through various channels. Provide regular updates and reports on talent acquisition and people operations metrics. Oversee the end-to-end recruitment process, ensuring a positive candidate experience. Manage and optimize people operations processes, including onboarding, offboarding, and employee relations. Ensure compliance with UK employment laws and regulations. Implement programs to support employee development, career growth, and retention. Monitor employee engagement and implement strategies to enhance overall job satisfaction. About You Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as a Talent Acquisition and/or HR leader, preferably at a managerial level. In-depth knowledge of UK employment laws and regulations. Strong understanding of talent management and people operations principles and best practices. Excellent communication and interpersonal skills. Demonstrated ability to drive change and innovation in talent acquisition and people operations. Excellent organization skills with the ability to manage multiple priorities effectively. While we're looking for some specific experiences and skill sets, nothing is more important than a strong can-do attitude, resilience in the face of change and uncertainty, and a passion for learning and creating. About Us Three Ships UK is on a mission to make home ownership easier for millions across the UK. We help match consumers to the right product or service when they need it most. 3S UK is a vertically-focused marketplace / customer acquisition company that matches people to the right product or service provider for their needs, streamlining the consumer's discovery, research, and decision process. 3S UK represents the first international expansion for US-based Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio also includes- Home Solutions , Pillar 4 , and Stacksphere - all of which encompass over 50+ websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online. Why You Should Join Us Results : 3S UK has rapidly scaled since its founding in 2022, with a growing portfolio of the UK's most well known sites and partners. We also enjoy the backing and investment of Three Ships - with 13 consecutive years of profitability since inception and a track record of unparalleled growth Stability : We are privately owned, have a holding period of "forever," have no debt, and have significant cash to invest - we're "rock-solid" financially. Exposure : You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. Market Landscape : The digital home services marketing landscape is transforming. There's no better time than now to be building a business in this space. Career Growth : There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly. Learning : We are a small and mighty team but also have the advantage of tapping into the Three Ships ecosystem and working with subject matter experts in paid media, creative, branding, content strategy, SEO, and more. The opportunity to grow new skills and learn from smart people is endless. Fun : The team has a high bar for excellence, but also a real interest in each other and making work fun. The Package Base salary and performance-based bonus commensurate with experience. At 3S UK, you'll have access to a pension as well as a growing list of competitive benefits. Three Ships offers flexible working, with hybrid and office work available. The head office is located in the London Bridge area. EEOC Statement All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites in Kendal and/or Carlisle, or from any of our other hubs across Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role United Utilities is on the lookout for enthusiastic Junior Project Managers to join our Capital Delivery project teams. This is a call to those who are driven by the challenge of managing large-scale, sustainable, and eco-friendly projects. As part of our team, you will contribute to the delivery of our visionary plans for North West England, ensuring that our projects not only meet but exceed our sustainability goals. In this role, you will immerse yourself in the heart of operations, collaborating with seasoned project delivery teams and engineers. You'll gain in-depth knowledge of our organization, our significant contracts, and our key industry partners. Your expertise will be crucial in addressing the unique challenges of our sector, and your collaborative efforts will be instrumental in driving our success and achieving our ambitious targets. At United Utilities, we are committed to providing opportunities that foster professional and personal growth in a supportive and cooperative environment. If you're eager to make a tangible impact on the North West of England and are excited about contributing to our transformative journey, we encourage you to apply. Join us and become an integral member of the UU family, where your passion for sustainable development can flourish. Key accountabilities Oversee a select group of projects within the capital program, ensuring they align with strategic goals and deliver value Collaborate with a diverse team of professionals to guide projects from inception to successful completion, while fostering continuous business enhancement Proactively identify and resolve obstacles to maintain project momentum and support the broader project team in achieving objectives Synthesize complex technical data into accessible information, liaising with experts to facilitate clear and effective communication across the organization Guarantee the fulfilment of project deliverables to meet or exceed the expectations of both internal and external stakeholders, offering comprehensive administrative and planning support throughout the project lifecycle Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Previous experience of undertaking project management work Ability to undertake and learn the necessary skills leading to APM PMQ Hold a current UK/EU driving licence
Apr 18, 2024
Full time
United Utilities (UU) is proud to be ranked in The Inclusive Top 50 UK Employers List. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of and to belong to. Our mission is to deliver high-quality water for a more prosperous, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Joining us We've got a lot to offer. You'll join a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. These include: A generous annual leave package of 26 days, which increases to 30 days after four years of service, in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover A 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme A relocation allowance of up to £8,000, subject to eligibility criteria We are excited to offer you a flexible and hybrid working model that lets you balance your work and life. You can choose to work from our main sites in Kendal and/or Carlisle, or from any of our other hubs across Cumbria. We want you to enjoy the benefits of working with us wherever you are. Our projects are designed to be environmentally and socially responsible and will offer you opportunities to learn and grow throughout the project cycle. As part of our team, you will benefit from a range of training and development programs, such as AMP Project Management Qualifications (PMQ), leadership coaching, professional accreditation and mentoring. We are here to support you in reaching your full potential and thriving in your career and beyond. The role United Utilities is on the lookout for enthusiastic Junior Project Managers to join our Capital Delivery project teams. This is a call to those who are driven by the challenge of managing large-scale, sustainable, and eco-friendly projects. As part of our team, you will contribute to the delivery of our visionary plans for North West England, ensuring that our projects not only meet but exceed our sustainability goals. In this role, you will immerse yourself in the heart of operations, collaborating with seasoned project delivery teams and engineers. You'll gain in-depth knowledge of our organization, our significant contracts, and our key industry partners. Your expertise will be crucial in addressing the unique challenges of our sector, and your collaborative efforts will be instrumental in driving our success and achieving our ambitious targets. At United Utilities, we are committed to providing opportunities that foster professional and personal growth in a supportive and cooperative environment. If you're eager to make a tangible impact on the North West of England and are excited about contributing to our transformative journey, we encourage you to apply. Join us and become an integral member of the UU family, where your passion for sustainable development can flourish. Key accountabilities Oversee a select group of projects within the capital program, ensuring they align with strategic goals and deliver value Collaborate with a diverse team of professionals to guide projects from inception to successful completion, while fostering continuous business enhancement Proactively identify and resolve obstacles to maintain project momentum and support the broader project team in achieving objectives Synthesize complex technical data into accessible information, liaising with experts to facilitate clear and effective communication across the organization Guarantee the fulfilment of project deliverables to meet or exceed the expectations of both internal and external stakeholders, offering comprehensive administrative and planning support throughout the project lifecycle Skills & experience To be successful with your application, you'll need to show that you meet the following essential criteria: Previous experience of undertaking project management work Ability to undertake and learn the necessary skills leading to APM PMQ Hold a current UK/EU driving licence
UK Head of Operations/Operations Director Member of the UK Executive and AUKL Board, holding SMF24 and SMF3 responsibilities, plus SMF7 responsibilities for other UK regulated boards Work with the EMEA COO, UK CEO and RLT to develop the UK strategy, implementing effective operating models to support the strategy.Partner with Business Unit Leaders and UK Leadership Team to develop and deliver a target operating model which supports growth and creates an ecosystem that will deliver innovation in addition to driving improvements in the current operations. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like Operate as a member of the UK country leadership team. Member of the UK Executive and AUKL Board, holding SMF24 and SMF3 responsibilities, plus SMF7 responsibilities for other UK regulated boards Work with the EMEA COO, UK CEO and RLT to develop the UK strategy, implementing effective operating models to support the strategy. Partner with Business Unit Leaders and UK Leadership Team to develop and deliver a target operating model which supports growth and creates an ecosystem that will deliver innovation in addition to driving improvements in the current operations. Strong communicator, with experience of developing business strategy and adept at providing creative solutions, overcoming difficult challenges and delivering efficient, risk considered, cost effective client focused operations. Support growth in revenue and profit ensuring delivery of short-term financial results and long-term financial goals. Collaborative people leader who creates followership and drives success through the development of a target orientated, dedication and diverse team. Lead the development of the UK operating strategy. Develop and drive a multi-year operational strategy (covering technology, operations and D&A) that supports the overall business objectives, including achieving growth, margin, market share, quality, colleague engagement and client experience targets. Design, own and deliver the UK operating model across all elements of Client Service Delivery, Business Platforms, embedding risk and compliance, Procurement, technology, D&A and Growth Operations, that reflects the global Business Services and Client Service Delivery approach. Partner with client and solution line leadership to support the client growth agenda through enabling Growth Operations, product delivery, pricing strategies and client segmentation. Work closely with the UK CEO and UK CFO to ensure costs are tightly led, focusing on non-SIB items and investments. Support the development of M&A strategy with UK CEO, UK CCO and UK CFO. Lead change management and transformation across the UK Lead change management and transformation in the UK and the execution of central initiatives to deliver business results. Develop and lead the organisational change agenda on behalf of the UK CEO and EMEA COO. Work with the UK CFO to lead investment priorities. Partner with UK CEO, UK CFO and Leadership Team to develop the merger, divestments and acquisition agenda and lead operational integration activities. Champion innovation across the UK. Operate as the leader of the Aon Business Services organization in the UK Be an active member of the EMEA Aon Business Services leadership team, shaping initiatives that have an impact on the UK. Champion the creation and development of a unified Aon Business Services organization across EMEA, including the build and use of a UK Client Services Hub, unifying operational activity across UK business, EMEA and globally. Partner with Aon Business Services leaders and teams to fully maximise global teams (Operations, Technology, Procurement, Security and D&A) within the UK. Create an effective governance model to enable Aon Business Services leaders to be able to operate across the UK. Partner with the Aon Business Services team and people organisation to develop career growth strategies for Operations colleagues through trainings, skills upgrades and career development plans. Ensure that the UK's ABS Services team is diverse and ensure that teams operate in a unified way with an inclusive culture. Ensure the measurement and delivery of operational and other performance metrics in the UK. Own and lead operational, client service delivery and technology costs (direct and allocated) within the UK P&L. In conjunction with GSM, maintain relationship with third party providers, resolving issues and drive more effective performance where needed. Ensure effective and compliant operating practice across the UK Work with Leadership Team to ensure that effective processes are embedded across the UK to ensure risk is led, an effective control environment is in place and the UK remains aligned with all regulations and corporate policies. Work with UK and global functional leaders to ensure effective functional processes are in place Act as the key interface between global functions and the UK Ensure that Enterprise Risk Management practices are embedded in the UK. Work with the Aon Internal Audit to understand potential risks within operating practices and ensure audit findings are closed quickly and effectively. Ensure that effective operational resilience, business continuity and disaster recovery planning is in place. Skills and experience that will lead to success Stakeholder management, interpersonal skills, and relationship building skills are required for the successful execution of this role Validated experience in a combination of finance, operations and program management roles working in a matrixed, global organization Experience leading and driving sophisticated projects to completion Ability to lead by influence and drive consensus among senior executives as well as lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals Demonstrated ability to adapt to new environments and lead and inspire change Ability to lead by influence and drive consensus among senior executives as well as lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals Strong work ethic, tenacious, solutions-focused problem solver Strong interpersonal skills, written and verbal, ability to communicate complex ideas simplistically Candour to give honest assessments and valuable advice and counsel as well as maintain confidentiality Validated leadership skills with demonstrated integrity, ability to be successfully deliver in a highly matrixed organisation and stakeholder management abilities. Excellent analytical, numerical and information gathering skills. Settles pertinent information required by management to make effective decisions. Ensures that the gathering, processing, distribution and use of this information occur in a timely, accurate and cost-effective manner. Motivation, coaching and development of staff and evidence of proactive management of performance issues. Good understanding of the industries Aon operates within; evidence of applying industry standard methodology or solutions to reduce risk or improve customer service. A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to lead your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves . click apply for full job details
Apr 18, 2024
Full time
UK Head of Operations/Operations Director Member of the UK Executive and AUKL Board, holding SMF24 and SMF3 responsibilities, plus SMF7 responsibilities for other UK regulated boards Work with the EMEA COO, UK CEO and RLT to develop the UK strategy, implementing effective operating models to support the strategy.Partner with Business Unit Leaders and UK Leadership Team to develop and deliver a target operating model which supports growth and creates an ecosystem that will deliver innovation in addition to driving improvements in the current operations. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. The FCA's Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour. What the day will look like Operate as a member of the UK country leadership team. Member of the UK Executive and AUKL Board, holding SMF24 and SMF3 responsibilities, plus SMF7 responsibilities for other UK regulated boards Work with the EMEA COO, UK CEO and RLT to develop the UK strategy, implementing effective operating models to support the strategy. Partner with Business Unit Leaders and UK Leadership Team to develop and deliver a target operating model which supports growth and creates an ecosystem that will deliver innovation in addition to driving improvements in the current operations. Strong communicator, with experience of developing business strategy and adept at providing creative solutions, overcoming difficult challenges and delivering efficient, risk considered, cost effective client focused operations. Support growth in revenue and profit ensuring delivery of short-term financial results and long-term financial goals. Collaborative people leader who creates followership and drives success through the development of a target orientated, dedication and diverse team. Lead the development of the UK operating strategy. Develop and drive a multi-year operational strategy (covering technology, operations and D&A) that supports the overall business objectives, including achieving growth, margin, market share, quality, colleague engagement and client experience targets. Design, own and deliver the UK operating model across all elements of Client Service Delivery, Business Platforms, embedding risk and compliance, Procurement, technology, D&A and Growth Operations, that reflects the global Business Services and Client Service Delivery approach. Partner with client and solution line leadership to support the client growth agenda through enabling Growth Operations, product delivery, pricing strategies and client segmentation. Work closely with the UK CEO and UK CFO to ensure costs are tightly led, focusing on non-SIB items and investments. Support the development of M&A strategy with UK CEO, UK CCO and UK CFO. Lead change management and transformation across the UK Lead change management and transformation in the UK and the execution of central initiatives to deliver business results. Develop and lead the organisational change agenda on behalf of the UK CEO and EMEA COO. Work with the UK CFO to lead investment priorities. Partner with UK CEO, UK CFO and Leadership Team to develop the merger, divestments and acquisition agenda and lead operational integration activities. Champion innovation across the UK. Operate as the leader of the Aon Business Services organization in the UK Be an active member of the EMEA Aon Business Services leadership team, shaping initiatives that have an impact on the UK. Champion the creation and development of a unified Aon Business Services organization across EMEA, including the build and use of a UK Client Services Hub, unifying operational activity across UK business, EMEA and globally. Partner with Aon Business Services leaders and teams to fully maximise global teams (Operations, Technology, Procurement, Security and D&A) within the UK. Create an effective governance model to enable Aon Business Services leaders to be able to operate across the UK. Partner with the Aon Business Services team and people organisation to develop career growth strategies for Operations colleagues through trainings, skills upgrades and career development plans. Ensure that the UK's ABS Services team is diverse and ensure that teams operate in a unified way with an inclusive culture. Ensure the measurement and delivery of operational and other performance metrics in the UK. Own and lead operational, client service delivery and technology costs (direct and allocated) within the UK P&L. In conjunction with GSM, maintain relationship with third party providers, resolving issues and drive more effective performance where needed. Ensure effective and compliant operating practice across the UK Work with Leadership Team to ensure that effective processes are embedded across the UK to ensure risk is led, an effective control environment is in place and the UK remains aligned with all regulations and corporate policies. Work with UK and global functional leaders to ensure effective functional processes are in place Act as the key interface between global functions and the UK Ensure that Enterprise Risk Management practices are embedded in the UK. Work with the Aon Internal Audit to understand potential risks within operating practices and ensure audit findings are closed quickly and effectively. Ensure that effective operational resilience, business continuity and disaster recovery planning is in place. Skills and experience that will lead to success Stakeholder management, interpersonal skills, and relationship building skills are required for the successful execution of this role Validated experience in a combination of finance, operations and program management roles working in a matrixed, global organization Experience leading and driving sophisticated projects to completion Ability to lead by influence and drive consensus among senior executives as well as lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals Demonstrated ability to adapt to new environments and lead and inspire change Ability to lead by influence and drive consensus among senior executives as well as lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals Strong work ethic, tenacious, solutions-focused problem solver Strong interpersonal skills, written and verbal, ability to communicate complex ideas simplistically Candour to give honest assessments and valuable advice and counsel as well as maintain confidentiality Validated leadership skills with demonstrated integrity, ability to be successfully deliver in a highly matrixed organisation and stakeholder management abilities. Excellent analytical, numerical and information gathering skills. Settles pertinent information required by management to make effective decisions. Ensures that the gathering, processing, distribution and use of this information occur in a timely, accurate and cost-effective manner. Motivation, coaching and development of staff and evidence of proactive management of performance issues. Good understanding of the industries Aon operates within; evidence of applying industry standard methodology or solutions to reduce risk or improve customer service. A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to lead your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves . click apply for full job details
Chief of Staff About Koodoo Koodoo operates a leading digital mortgage platform and brokerage, bridging the gap between potential homeowners and their next mortgage solution. We streamline the mortgage process for first-time buyers to experienced remortgagers, facilitating seamless online applications. Our collaboration with major UK lenders enhances mortgage product visibility and customer acquisition while powering renowned comparison brands, making us integral in delivering premier mortgage experiences. Our innovation in AI-driven mortgage solutions sets us apart, highlighted by our milestone of being the first to pass the CeMAP exam using AI . We continue to revolutionise the sector by integrating AI tools in partnership with major lenders and brokers. The role The Chief of Staff role is a new position in Koodoo and will act as the right hand to senior leadership, providing strategic advice, managing critical projects, and ensuring clear communication across the organization. Working closely with the CEO and leadership team, the Chief of Staff will play a vital role in leading and shaping the company's internal governance, ways of working, cadences and reporting. In return, you will be privy to all activities and decisions happening at the organisation. This is a unique opportunity suitable for a dynamic professional to "see it all" in a high growth start-up environment. It is expected that this role will spend time in both London and Mumbai offices in person, with frequent travel between the two. Key Responsibilities: Executive Support Act as a strategic advisor to the CEO/leadership team, offering guidance, preparing materials for meetings, and ensuring effective utilisation of their time and resources. Project Management Lead and oversee high-priority projects from inception to completion. Coordinate cross-functional teams, set project timelines, track progress, and ensure objectives are met within established deadlines. Communication and Coordination Serve as a liaison between the senior leadership team and various departments. Facilitate communication flow, disseminate information, and ensure alignment on priorities, initiatives, and goals. Decision Support Provide critical analysis, data-driven insights, and recommendations to support executive decision-making. Conduct research, prepare briefs, and present findings on key issues impacting the organisation. Operational Efficiency Identify opportunities for process improvement, operational streamlining, and resource optimization. Implement best practices to enhance organisational efficiency and effectiveness. Strategic Planning Collaborate with the executive team to develop and execute strategic plans aligned with organisational goals. Provide insights, analysis, and recommendations to enhance operational effectiveness. About you The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. You must also demonstrate your previous experience working with business data and must be proficient in Excel / Google Suites. Knowledge of SQL is considered an asset. Being able to communicate effectively across all levels of the organisation is critical to this role. Minimum 4 years' experience working in highly dynamic delivery focused role Extremely organised and able to project manage multiple tasks simultaneously A passion for technology and disruption, with experience in or ambitions to build your own venture in the future A keen interest in Generative AI supported by a hunger to learn more Hands on approach to using data to make decisions - if the data is lacking or incomplete you will be comfortable finding solutions to such obstacles Emotional intelligence and be compassionate and supportive in nature Excellent stakeholder management. Be able to operate at a range of levels - both in terms of big picture strategic thinking, thought leadership and getting into the data and analysis Important At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.
Apr 18, 2024
Full time
Chief of Staff About Koodoo Koodoo operates a leading digital mortgage platform and brokerage, bridging the gap between potential homeowners and their next mortgage solution. We streamline the mortgage process for first-time buyers to experienced remortgagers, facilitating seamless online applications. Our collaboration with major UK lenders enhances mortgage product visibility and customer acquisition while powering renowned comparison brands, making us integral in delivering premier mortgage experiences. Our innovation in AI-driven mortgage solutions sets us apart, highlighted by our milestone of being the first to pass the CeMAP exam using AI . We continue to revolutionise the sector by integrating AI tools in partnership with major lenders and brokers. The role The Chief of Staff role is a new position in Koodoo and will act as the right hand to senior leadership, providing strategic advice, managing critical projects, and ensuring clear communication across the organization. Working closely with the CEO and leadership team, the Chief of Staff will play a vital role in leading and shaping the company's internal governance, ways of working, cadences and reporting. In return, you will be privy to all activities and decisions happening at the organisation. This is a unique opportunity suitable for a dynamic professional to "see it all" in a high growth start-up environment. It is expected that this role will spend time in both London and Mumbai offices in person, with frequent travel between the two. Key Responsibilities: Executive Support Act as a strategic advisor to the CEO/leadership team, offering guidance, preparing materials for meetings, and ensuring effective utilisation of their time and resources. Project Management Lead and oversee high-priority projects from inception to completion. Coordinate cross-functional teams, set project timelines, track progress, and ensure objectives are met within established deadlines. Communication and Coordination Serve as a liaison between the senior leadership team and various departments. Facilitate communication flow, disseminate information, and ensure alignment on priorities, initiatives, and goals. Decision Support Provide critical analysis, data-driven insights, and recommendations to support executive decision-making. Conduct research, prepare briefs, and present findings on key issues impacting the organisation. Operational Efficiency Identify opportunities for process improvement, operational streamlining, and resource optimization. Implement best practices to enhance organisational efficiency and effectiveness. Strategic Planning Collaborate with the executive team to develop and execute strategic plans aligned with organisational goals. Provide insights, analysis, and recommendations to enhance operational effectiveness. About you The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. You must also demonstrate your previous experience working with business data and must be proficient in Excel / Google Suites. Knowledge of SQL is considered an asset. Being able to communicate effectively across all levels of the organisation is critical to this role. Minimum 4 years' experience working in highly dynamic delivery focused role Extremely organised and able to project manage multiple tasks simultaneously A passion for technology and disruption, with experience in or ambitions to build your own venture in the future A keen interest in Generative AI supported by a hunger to learn more Hands on approach to using data to make decisions - if the data is lacking or incomplete you will be comfortable finding solutions to such obstacles Emotional intelligence and be compassionate and supportive in nature Excellent stakeholder management. Be able to operate at a range of levels - both in terms of big picture strategic thinking, thought leadership and getting into the data and analysis Important At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.
Store Manager Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company Principles Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 18, 2024
Full time
Store Manager Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Be a natural leader, developing, nurturing and inspiring your team in accordance with our Leadership & Company Principles Confidently create an environment where every colleague can achieve their best work Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks Make sure that excellent Customer Service is given to everyone who shops with us What you'll need Experience leading and developing a team in an exciting, fast-paced environment Excellent time-management, delegation, and problem-solving skills A pride in offering unmatched support to your customers and your team through every shift Strong communication skills to tackle even the trickiest conversations The confidence to monitor, manage and improve your store's key performance indicators What you'll receive 30-35 days holiday (pro rata) A fully expensed company car or car allowance 10% in-store discount Contributory pension scheme Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Deputy Store Manager Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 18, 2024
Full time
Deputy Store Manager Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Deputy Store Manager Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Apr 18, 2024
Full time
Deputy Store Manager Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Have you ever wanted to work for the civil service? Do you enjoy administration and customer service responsibilities? If so, then please read on as we are looking for Administrative Officers to join our client the Ministry of Justice! The Ministry of Justice - Administration Officer Location: Bradford IAC Phoenix House, BD3 7BH Hours: Monday - Friday (37 hours per week) Salary: 11.59ph and then rises to 11.88ph after 12 weeks in the role This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements. These roles are hybrid working, requiring 2 days minimum in the office. However you may be required to attend for more than 2 days subject to business needs. Training will be full time in the office Role Overview: We are currently recruiting for a full time Administration Officers to join the Team at the Direct Lodgement Centre with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team in a back-office environment and will be responsible utilising decision making criteria to case manage appeals from appeal creation through to the appeal being heard. The successful candidate will be required to complete the following duties: Working in the Jury Summoning Bureau in a back-office environment Be responsible for summoning jurors for courts across England and Wales Data input information provided by jurors using bespoke IT database Answering queries from jurors about their jury service via email, telephone and web chat Taking inbound calls and making outbound calls Opening post and sorting received mail in to order Some photocopying & scanning files possibly some dispatching of post and case files using courier services The ideal candidate would have the following: Ability to multi-task Be able to pick up the job quickly (although all training will be provided) Able to work at pace Good attention to detail IT literate Good organisation skills Excellent customer service skills If this sounds of interest to you then please apply now! Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 18, 2024
Seasonal
Have you ever wanted to work for the civil service? Do you enjoy administration and customer service responsibilities? If so, then please read on as we are looking for Administrative Officers to join our client the Ministry of Justice! The Ministry of Justice - Administration Officer Location: Bradford IAC Phoenix House, BD3 7BH Hours: Monday - Friday (37 hours per week) Salary: 11.59ph and then rises to 11.88ph after 12 weeks in the role This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements. These roles are hybrid working, requiring 2 days minimum in the office. However you may be required to attend for more than 2 days subject to business needs. Training will be full time in the office Role Overview: We are currently recruiting for a full time Administration Officers to join the Team at the Direct Lodgement Centre with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team in a back-office environment and will be responsible utilising decision making criteria to case manage appeals from appeal creation through to the appeal being heard. The successful candidate will be required to complete the following duties: Working in the Jury Summoning Bureau in a back-office environment Be responsible for summoning jurors for courts across England and Wales Data input information provided by jurors using bespoke IT database Answering queries from jurors about their jury service via email, telephone and web chat Taking inbound calls and making outbound calls Opening post and sorting received mail in to order Some photocopying & scanning files possibly some dispatching of post and case files using courier services The ideal candidate would have the following: Ability to multi-task Be able to pick up the job quickly (although all training will be provided) Able to work at pace Good attention to detail IT literate Good organisation skills Excellent customer service skills If this sounds of interest to you then please apply now! Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Our client is a market leader, focussed on providing exceptional customer experience to it's end users. Operating within the energy sector in the North West, they are part of an ambitious national group with impressive growth plans for the future. Listed as one of the "Sunday Times One to Watch" group of companies, this is an excellent opportunity to join the business and add to their already successful sales function. We are looking for an individual with a passion for exceptional customer service, a proven track record in building rapport and managing succesful client relationships, and excellent attention to detail. Sales experience is preferrable although account management and customer service is the foremost requirement. The role will involve liaising with new and existing customers, both inbound and outbound, negotiating sales prices, building rapport to ensure repeat business and a profitable working relationship and uploading order details to the internal system. The ideal candidate will have: Excellent communication skills Exceptional customer service abilities An excellent level of accuracy and attention to detail Be a strong team player Able to work under their own initiative and self-motivate An enthusiastic and positive attitude A willingness to learn about the industry The role benefits from the following package: £24,000 - £28,000 (depending on salary) + generous commission Inclusion in the company pension scheme Private healthcare scheme (after successful completion of probation) Company laptop This really is an excellent opportunity to join a lovely team and an ambitious and highly motivated national group.
Apr 18, 2024
Full time
Our client is a market leader, focussed on providing exceptional customer experience to it's end users. Operating within the energy sector in the North West, they are part of an ambitious national group with impressive growth plans for the future. Listed as one of the "Sunday Times One to Watch" group of companies, this is an excellent opportunity to join the business and add to their already successful sales function. We are looking for an individual with a passion for exceptional customer service, a proven track record in building rapport and managing succesful client relationships, and excellent attention to detail. Sales experience is preferrable although account management and customer service is the foremost requirement. The role will involve liaising with new and existing customers, both inbound and outbound, negotiating sales prices, building rapport to ensure repeat business and a profitable working relationship and uploading order details to the internal system. The ideal candidate will have: Excellent communication skills Exceptional customer service abilities An excellent level of accuracy and attention to detail Be a strong team player Able to work under their own initiative and self-motivate An enthusiastic and positive attitude A willingness to learn about the industry The role benefits from the following package: £24,000 - £28,000 (depending on salary) + generous commission Inclusion in the company pension scheme Private healthcare scheme (after successful completion of probation) Company laptop This really is an excellent opportunity to join a lovely team and an ambitious and highly motivated national group.
Working on our most prestigious contracts, our uniformed Access Control Officers are key members of the security team. They are tasked with enabling access for the thousands of workers employed across the contract by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the main site. This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA license in order to effectively deliver this function. The Access Control Officer is a duty role that is required to provide 24 hour Access Control coverage across the contract, therefore applicants must be prepared to work 12 hour shifts rotating through days and nights. Your Time at Work Your responsibilities will include - - Key enabler of access to the site and associated developments - Front of House Reception duties - leader of customer excellence - Issue and receipt of Site Access Control passes to workers and visitors - Operate and oversee various IT systems including the Visitor Management and Access Control Systems - Operate identification systems to enable access - Assist contractors with access enquiries - Supporting the Car Park requirement - Administration duties as required and support to Access Control Lead and Supervisor - Monitor and deliver service level requirements as per KPI's - General office duties as required Our Perfect Worker Educational Requirements/Qualifications - A good standard of education in Maths, English and IT. - Entry level IT qualification (desirable) Preferred Experience - Prior experience of working within a busy office environment and under pressure - Customer service/front of house experience Personal Qualities - Highest levels of integrity, respectfulness and professionalism required at all times. - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests. - An engaging and proactive 'can do' attitude where successes and failures are shared. - Doing what we say we are going to do and only committing to what can be done. - Listen and communicate effectively. - Ability to plan ahead as far as possible and share intelligence to prevent surprises. - Uniform to be kept tidy and smart at all times Key Information and Benefits Permanent Contract 308 holiday hours (25.6 days per year) National Pension Scheme Dell, Vodafone and O2 discounts Perks at work (national discount scheme) Aviva car, home and travel insurance discount Health Saturday Fund (health cash back scheme for you and your family) About Staffline Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Apr 18, 2024
Full time
Working on our most prestigious contracts, our uniformed Access Control Officers are key members of the security team. They are tasked with enabling access for the thousands of workers employed across the contract by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the main site. This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA license in order to effectively deliver this function. The Access Control Officer is a duty role that is required to provide 24 hour Access Control coverage across the contract, therefore applicants must be prepared to work 12 hour shifts rotating through days and nights. Your Time at Work Your responsibilities will include - - Key enabler of access to the site and associated developments - Front of House Reception duties - leader of customer excellence - Issue and receipt of Site Access Control passes to workers and visitors - Operate and oversee various IT systems including the Visitor Management and Access Control Systems - Operate identification systems to enable access - Assist contractors with access enquiries - Supporting the Car Park requirement - Administration duties as required and support to Access Control Lead and Supervisor - Monitor and deliver service level requirements as per KPI's - General office duties as required Our Perfect Worker Educational Requirements/Qualifications - A good standard of education in Maths, English and IT. - Entry level IT qualification (desirable) Preferred Experience - Prior experience of working within a busy office environment and under pressure - Customer service/front of house experience Personal Qualities - Highest levels of integrity, respectfulness and professionalism required at all times. - Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests. - An engaging and proactive 'can do' attitude where successes and failures are shared. - Doing what we say we are going to do and only committing to what can be done. - Listen and communicate effectively. - Ability to plan ahead as far as possible and share intelligence to prevent surprises. - Uniform to be kept tidy and smart at all times Key Information and Benefits Permanent Contract 308 holiday hours (25.6 days per year) National Pension Scheme Dell, Vodafone and O2 discounts Perks at work (national discount scheme) Aviva car, home and travel insurance discount Health Saturday Fund (health cash back scheme for you and your family) About Staffline Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Temporary admin officer vacancies at Bristol Civil Justice Court 11.88 per hour to start ASAP Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer positions for 6 months to start ASAP; contract likely to be extended. Full time, Monday to Friday 37 hours per week. 11.88 per hour. Full training will be given. Brook Street are recruiting admin officers for our public sector client who is part of the MOJ family based in Bristol. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hardworking and have the ability to provide good customer service to a variety of users. Duties may include, but not be limited to: Data inputting of civil, family or employment tribunal cases General administration of civil, family or tribunal work Preparing accurate paper records and electronic files for court hearings Producing court documentation and orders Dealing with queries, these could be by email, phone or face to face Postal Duties Liaising with members of the public, court users and judiciary Undertake listing and rota management duties Creating and updating records using in-house computer systems and Office 365 Maintaining of manual and electronic records Recording of attended hearings Courtroom management Sitting in courtrooms and supporting the members of the judiciary Required skills: Previous admin experience Good accurate typing/data entry skills Excellent communication skills both verbal and written Good strong working knowledge of Microsoft packages Ability to follow instructions Ability to work as part of a team but also able to work independently Attention to detail and ability to prioritise workload The role is subject to 3 years' referencing and a basic DBS check. Please apply online with your current CV in WORD format only. Due to the high number of applications we receive, it may not be possible to respond to all applications. Any questions, please contact Bristol PSR team on (phone number removed). Contact Francisco Castilla in our Bristol office for more information. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.
Apr 18, 2024
Seasonal
Temporary admin officer vacancies at Bristol Civil Justice Court 11.88 per hour to start ASAP Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Temporary admin officer positions for 6 months to start ASAP; contract likely to be extended. Full time, Monday to Friday 37 hours per week. 11.88 per hour. Full training will be given. Brook Street are recruiting admin officers for our public sector client who is part of the MOJ family based in Bristol. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hardworking and have the ability to provide good customer service to a variety of users. Duties may include, but not be limited to: Data inputting of civil, family or employment tribunal cases General administration of civil, family or tribunal work Preparing accurate paper records and electronic files for court hearings Producing court documentation and orders Dealing with queries, these could be by email, phone or face to face Postal Duties Liaising with members of the public, court users and judiciary Undertake listing and rota management duties Creating and updating records using in-house computer systems and Office 365 Maintaining of manual and electronic records Recording of attended hearings Courtroom management Sitting in courtrooms and supporting the members of the judiciary Required skills: Previous admin experience Good accurate typing/data entry skills Excellent communication skills both verbal and written Good strong working knowledge of Microsoft packages Ability to follow instructions Ability to work as part of a team but also able to work independently Attention to detail and ability to prioritise workload The role is subject to 3 years' referencing and a basic DBS check. Please apply online with your current CV in WORD format only. Due to the high number of applications we receive, it may not be possible to respond to all applications. Any questions, please contact Bristol PSR team on (phone number removed). Contact Francisco Castilla in our Bristol office for more information. At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.