Rota Coordinator Hourly Rate from 14.88 to 16.06 per hour Full Time Permanent Role Based in Brough with alternate site visits (all local) To work with the Rota Coordinator to ensure the provision of an efficient appointment system for all relevant services in the Practice, maximising the use of resources. To ensure clinical staff are engaged with their clinical rotas MAIN DUTIES AND RESPONSIBILITIES With the support of the Access Lead, the GP/ACP Rota Coordinator, the Lead Nurse and the Lead HCA, agree master rotas for the above clinical staff ensuring that the staff member is engaged in the process and consulted with for any changes. To ensure that staff are given scheduled lunch breaks and rotas are in line with their contractual working hours. To be mindful of staff comfort breaks, travel requirements (between sites) and teaching requirements. To be mindful of staff non-appointment (admin) requirements i.e. personal and group tasks, notifications, emails, travel forms and cytology non-responder phone calls. To provide allocated time within rotas for processing samples, room checks, vaccination fridge checks, emergency equipment checks etc. To take account of any risk assessment restrictions (i.e. certain staff unable to perform certain duties due to health restrictions) when setting up rotas. To refer the staff member for a risk assessment with the Operations Manager if required. To maintain communication with line managers and staff members, escalating any concerns or conflict to the HR team. To set up appointment types, rota templates and auto application roles for the appointment system. To apply rota templates on the system to ensure appointments for all clinical teams. To be applied in accordance with the National GP Appointment Categories. To consider clinician skill set (such as some staff not being trained for some procedures). To be mindful of lab collection times for blood tests etc. To set up appointment availability for chronic diseases for the Group and coordinate with the recalls for appointment invitations. To be mindful of the volume of demand, clinician skill set, review requirements (i.e. if patient need bloods before appointment) To monitor appointment booking in relation to availability of equipment i.e. not planning 2 nurses to do ECGs at the same time if only one machine To set up clinics when requested for internal training i.e. WASP assessments which require smear clinics setting up in a certain way and prompting reception to fill the slots. Provide a room booking service for external providers including the mental health team, retinal screening, AAA, district nurses, midwives, DMC & any other appropriate service. Provide a room booking service for staff including for staff meetings, training, Strategic Development Group (Action Group), significant event meetings and any other relevant room booking, taking into account possible need for conferencing facilities being available at different sites. Meetings - change the slot type to a meeting slot, blocking out the appropriate length of time on the rota. Move appointments to another clinician if appropriate or arrange for the patients to be contacted by the care coordinators or care navigators. Inform Finance of any meeting attendance where backfill can be claimed. To attend GP meetings, ensuring that clinics are blocked for the period to cover the meeting. To contribute to the agenda based on recent issues or points raised by other staff. To chair these meetings and feedback any relevant information to other teams (in GP/ACP Rota Coordinator's absence). To attend regular Access Meetings as required. To attend the general Management Meetings to contribute to decision making and to feedback on any access issues This is not an inclusive job description, to receive the full job description please contact The commercial team. If you are interested and meet the above criteria, please send your CV to (url removed) or call the Commercial team on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Mar 28, 2024
Full time
Rota Coordinator Hourly Rate from 14.88 to 16.06 per hour Full Time Permanent Role Based in Brough with alternate site visits (all local) To work with the Rota Coordinator to ensure the provision of an efficient appointment system for all relevant services in the Practice, maximising the use of resources. To ensure clinical staff are engaged with their clinical rotas MAIN DUTIES AND RESPONSIBILITIES With the support of the Access Lead, the GP/ACP Rota Coordinator, the Lead Nurse and the Lead HCA, agree master rotas for the above clinical staff ensuring that the staff member is engaged in the process and consulted with for any changes. To ensure that staff are given scheduled lunch breaks and rotas are in line with their contractual working hours. To be mindful of staff comfort breaks, travel requirements (between sites) and teaching requirements. To be mindful of staff non-appointment (admin) requirements i.e. personal and group tasks, notifications, emails, travel forms and cytology non-responder phone calls. To provide allocated time within rotas for processing samples, room checks, vaccination fridge checks, emergency equipment checks etc. To take account of any risk assessment restrictions (i.e. certain staff unable to perform certain duties due to health restrictions) when setting up rotas. To refer the staff member for a risk assessment with the Operations Manager if required. To maintain communication with line managers and staff members, escalating any concerns or conflict to the HR team. To set up appointment types, rota templates and auto application roles for the appointment system. To apply rota templates on the system to ensure appointments for all clinical teams. To be applied in accordance with the National GP Appointment Categories. To consider clinician skill set (such as some staff not being trained for some procedures). To be mindful of lab collection times for blood tests etc. To set up appointment availability for chronic diseases for the Group and coordinate with the recalls for appointment invitations. To be mindful of the volume of demand, clinician skill set, review requirements (i.e. if patient need bloods before appointment) To monitor appointment booking in relation to availability of equipment i.e. not planning 2 nurses to do ECGs at the same time if only one machine To set up clinics when requested for internal training i.e. WASP assessments which require smear clinics setting up in a certain way and prompting reception to fill the slots. Provide a room booking service for external providers including the mental health team, retinal screening, AAA, district nurses, midwives, DMC & any other appropriate service. Provide a room booking service for staff including for staff meetings, training, Strategic Development Group (Action Group), significant event meetings and any other relevant room booking, taking into account possible need for conferencing facilities being available at different sites. Meetings - change the slot type to a meeting slot, blocking out the appropriate length of time on the rota. Move appointments to another clinician if appropriate or arrange for the patients to be contacted by the care coordinators or care navigators. Inform Finance of any meeting attendance where backfill can be claimed. To attend GP meetings, ensuring that clinics are blocked for the period to cover the meeting. To contribute to the agenda based on recent issues or points raised by other staff. To chair these meetings and feedback any relevant information to other teams (in GP/ACP Rota Coordinator's absence). To attend regular Access Meetings as required. To attend the general Management Meetings to contribute to decision making and to feedback on any access issues This is not an inclusive job description, to receive the full job description please contact The commercial team. If you are interested and meet the above criteria, please send your CV to (url removed) or call the Commercial team on (phone number removed) if you have any queries. Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.
Company Information Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK, China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients' homes through Clinidirect, its dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role summary This role will be primarily responsible for the effective administration of day-to-day Trade Services related activities. This includes maintaining our various mailboxes, managing calls, updating trackers, running reports, supporting the process of company expenses to name a few things. This is a role with lots of variety, to help the team maintain its great level of customer service to internal and external customers. Key Responsibilities The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do Update invoicing and discrepancy trackers Coordinate with procurement department to map incoming stock to orders Manage various mailboxes, acknowledging and responding to various queries Send out weekly reports to customers Arrange uplifts and collections of stock from customers Manage price update administration with customers Maintain SharePoint files Manage daily sample reports Maintain customer database Support Finance Coordinator with processing of company expenses Managing team's post Annual leave cover for the team Experienced Required Excellent knowledge of Microsoft Office suite, in particular MS excel Excellent interpersonal skills Ability to communicate clearly and professionally, both verbally and in writing A proficient problem-solver with a friendly approach Highly organised in managing your workload, responding to deadlines and meeting tight time-frames Ability to work collaboratively as part of a team as well as under your own initiative Desirable: Previous experience of working in a customer services environment Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process. NO AGENCIES
Mar 27, 2024
Full time
Company Information Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK, China and India, Clinisupplies supplies its products to the NHS and delivers direct to patients' homes through Clinidirect, its dispensing appliance contractor. Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities. Role summary This role will be primarily responsible for the effective administration of day-to-day Trade Services related activities. This includes maintaining our various mailboxes, managing calls, updating trackers, running reports, supporting the process of company expenses to name a few things. This is a role with lots of variety, to help the team maintain its great level of customer service to internal and external customers. Key Responsibilities The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do Update invoicing and discrepancy trackers Coordinate with procurement department to map incoming stock to orders Manage various mailboxes, acknowledging and responding to various queries Send out weekly reports to customers Arrange uplifts and collections of stock from customers Manage price update administration with customers Maintain SharePoint files Manage daily sample reports Maintain customer database Support Finance Coordinator with processing of company expenses Managing team's post Annual leave cover for the team Experienced Required Excellent knowledge of Microsoft Office suite, in particular MS excel Excellent interpersonal skills Ability to communicate clearly and professionally, both verbally and in writing A proficient problem-solver with a friendly approach Highly organised in managing your workload, responding to deadlines and meeting tight time-frames Ability to work collaboratively as part of a team as well as under your own initiative Desirable: Previous experience of working in a customer services environment Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We also offer competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process. NO AGENCIES
Ward Sister/Charge Nurse Private Hospital Surgical Wards Competitive Salary Full Time Tunbridge Wells 3,000 Joining Bonus (subject to T&C's) Spire Tunbridge Wells have an exciting opportunity for a Ward Sister/charge Nurse to join their team on a permanent basis, working full time hours. We are looking to recruit an experienced Ward sister/Charge Nurse looking to develop in their career and wanting to join our experienced and friendly team. You will work with a supportive team that includes nurses, senior nurses and senior management, ensuring teams deliver effective patient care by providing excellent clinical and managerial leadership. Training and development opportunities offered and funded. Spire Tunbridge Wells Hospital offers world-class care and is part of one of the UK's most respected private hospital groups. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare. Duties and responsibilities: Manage the assessment, planning, implementation and evaluation of planned care for patients Display effective management of clinical teams, in a safe and caring environment, in the most efficient and clinically effective way Support the Ward Manager and Head of Clinical Services in the overall management of the healthcare environment. Develop own knowledge and practice and assist others to continually professionally develop Lead others in the development of knowledge, ideas, and work practices Develop and improve services Who we're looking for: Must be in a Band 6 position Experience of working at Sister/Charge Nurse level in a Surgical unit Qualified Nurse who holds a valid NMC registration with no restrictions or conditions Substantial post-registration CPD in management and other clinically related subjects would be advantageous Minimum of 5 years nursing experience gained within acute settings Excellent communication skills Someone who can lead by example. Autonomous decision maker Strong Leadership/coordinator skills Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Mar 27, 2024
Full time
Ward Sister/Charge Nurse Private Hospital Surgical Wards Competitive Salary Full Time Tunbridge Wells 3,000 Joining Bonus (subject to T&C's) Spire Tunbridge Wells have an exciting opportunity for a Ward Sister/charge Nurse to join their team on a permanent basis, working full time hours. We are looking to recruit an experienced Ward sister/Charge Nurse looking to develop in their career and wanting to join our experienced and friendly team. You will work with a supportive team that includes nurses, senior nurses and senior management, ensuring teams deliver effective patient care by providing excellent clinical and managerial leadership. Training and development opportunities offered and funded. Spire Tunbridge Wells Hospital offers world-class care and is part of one of the UK's most respected private hospital groups. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare. Duties and responsibilities: Manage the assessment, planning, implementation and evaluation of planned care for patients Display effective management of clinical teams, in a safe and caring environment, in the most efficient and clinically effective way Support the Ward Manager and Head of Clinical Services in the overall management of the healthcare environment. Develop own knowledge and practice and assist others to continually professionally develop Lead others in the development of knowledge, ideas, and work practices Develop and improve services Who we're looking for: Must be in a Band 6 position Experience of working at Sister/Charge Nurse level in a Surgical unit Qualified Nurse who holds a valid NMC registration with no restrictions or conditions Substantial post-registration CPD in management and other clinically related subjects would be advantageous Minimum of 5 years nursing experience gained within acute settings Excellent communication skills Someone who can lead by example. Autonomous decision maker Strong Leadership/coordinator skills Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Do you have an eye for detail and have exceptional administration and multi-tasking skills that you are looking to transfer to the healthcare industry? If yes, then join the team at Wellesley Hospital as a Meeting Coordinator. Wellesley Hospital is a 95 bed Secure Mental Health Hospital, for both men and women above the age of 18. The role involves organising CPA (Care Programme Approach) meetings for patients. As a CPA Coordinator you will be interacting with service users and various professionals within a multidisciplinary team, preparing reports and providing meeting minutes and documenting the process on the electronic service user record system. You will be required to be extremely organised and efficient. Your responsibilities will include: Comprehensive management and coordination of Care Programme Approach. Diary management and Microsoft teams scheduling. Work in collaboration with both internal and external professionals to negotiate scheduling and diary management. Work to tight deadlines, using initiative to make necessary revisions. Updating ward diaries with new meeting dates and meeting changes. Work in collaboration with MDT teams to produce reports and chase up where necessary. Process highly confidential and sensitive data efficiently and securely, upholding company policies and data protection guidelines. Liaise with external professionals and families/ meet and greet for attendance at meetings. Attendance at meetings, taking and transcribing formal meetings. Interacting and meeting with patients to ensure relevant documentation is completed. Completion of pathway tracker and recording actions and outcomes from meetings on the electronic patient database. Ensuring all paperwork is stored securely and maintained effectively in line with regulatory requirements. Compliance with hospital policy regarding confidentiality and information relating to service users, staff and hospital business. To be successful in this role, you'll need: A minimum of 4 GCSEs or equivalent Proficient in the use of Microsoft programs Previous minute taking experience Previous administration experience Excellent communication skills Excellent organisational skills Good attention to detail Awareness of data protection and confidentiality What you will get: Annual salary of £25,000 + Benefits The equivalent of 33 days annual leave - plus your birthday off! Subsidised meals and free parking Wellbeing support and activities Career development and training Pension contribution Life Assurance Enhanced Maternity Package There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check and much more. About your next employer You will be working for an established, stable, and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. The safety of our service users and colleagues is our priority and as such we encourage and support vaccination uptake as this remains the best line of defence against COVID-19. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
Mar 26, 2024
Full time
Do you have an eye for detail and have exceptional administration and multi-tasking skills that you are looking to transfer to the healthcare industry? If yes, then join the team at Wellesley Hospital as a Meeting Coordinator. Wellesley Hospital is a 95 bed Secure Mental Health Hospital, for both men and women above the age of 18. The role involves organising CPA (Care Programme Approach) meetings for patients. As a CPA Coordinator you will be interacting with service users and various professionals within a multidisciplinary team, preparing reports and providing meeting minutes and documenting the process on the electronic service user record system. You will be required to be extremely organised and efficient. Your responsibilities will include: Comprehensive management and coordination of Care Programme Approach. Diary management and Microsoft teams scheduling. Work in collaboration with both internal and external professionals to negotiate scheduling and diary management. Work to tight deadlines, using initiative to make necessary revisions. Updating ward diaries with new meeting dates and meeting changes. Work in collaboration with MDT teams to produce reports and chase up where necessary. Process highly confidential and sensitive data efficiently and securely, upholding company policies and data protection guidelines. Liaise with external professionals and families/ meet and greet for attendance at meetings. Attendance at meetings, taking and transcribing formal meetings. Interacting and meeting with patients to ensure relevant documentation is completed. Completion of pathway tracker and recording actions and outcomes from meetings on the electronic patient database. Ensuring all paperwork is stored securely and maintained effectively in line with regulatory requirements. Compliance with hospital policy regarding confidentiality and information relating to service users, staff and hospital business. To be successful in this role, you'll need: A minimum of 4 GCSEs or equivalent Proficient in the use of Microsoft programs Previous minute taking experience Previous administration experience Excellent communication skills Excellent organisational skills Good attention to detail Awareness of data protection and confidentiality What you will get: Annual salary of £25,000 + Benefits The equivalent of 33 days annual leave - plus your birthday off! Subsidised meals and free parking Wellbeing support and activities Career development and training Pension contribution Life Assurance Enhanced Maternity Package There is also a range of other benefits including retail discounts and special offers, car leasing without a credit check and much more. About your next employer You will be working for an established, stable, and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. The safety of our service users and colleagues is our priority and as such we encourage and support vaccination uptake as this remains the best line of defence against COVID-19. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.
If you have experience supporting clients/customers and enjoy listening, solving problems and ensuring the best quality of service then we have an ideal opportunity for you. This position is working for a reputable professional organisation, based in the centre of Basingstoke, close to local shops and food outlets to enjoy. Please find all the details below: Job title: Empathetic Receptionist/ Administrator x2 Hours: Monday - Friday, 37.5 hours a week Salary: £22,000-£24,000 Location: Basingstoke, Hampshire close to public transport Excellent Benefits: Enhanced annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days. Well-being days. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Birthday lie in. Free breakfast, including 'pastry Mondays'. Funded social events. Staff well-being bursary scheme. Principle duties and responsibilities Meeting and greeting clients, patients,?families?and other visitors. Ensuring all visitors are signed in and have appropriate visitors pass.? Ensuring waiting area remains a calm, welcoming and?a?clean and tidy environment.? Maintaining PPE stocks in PPE stations, escalating requirements to Facilities Manager.? Reporting any maintenance/decor issues to maintenance team.? Taking deliveries and ensuring these are appropriately?dealt with.? Answering and handling calls in a friendly and professional manner. Managing all incoming and outgoing post, date stamping, scanning and uploading to the appropriate area of the business including our patient management system and updating files where necessary. This also includes franking all outgoing post and taking the post to the post office daily. ? Carrying out audits against KPIs in collaboration with contract coordinators.? Ensure equipment /documentation is ready for the next day including the following days room availability is organised for each clinician and rooms are suitable for clients visiting ie accessibility. Lock all areas not in use at the end of the day and follow 'End of day checklist'. Check premises for clinicians prior to leaving and alert remaining staff if anyone is still on the premises. Keep SOPs updated. Skills/experience required: Experience of working within a Medical/Feedback/Customer experience/Quality assurance role is essential Previous experience working within a Medical/Hospital/GP/111 or similar environment would be a distinct advantage Ability to work under pressure whilst maintaining a calm professional demeanour Outstanding communication skills and the ability to communicate with a variety of audiences both internally and externally A calm, kind and caring manner with the ability to listen to feedback and use skills to de-escalate and/or resolve difficult situations. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 26, 2024
Full time
If you have experience supporting clients/customers and enjoy listening, solving problems and ensuring the best quality of service then we have an ideal opportunity for you. This position is working for a reputable professional organisation, based in the centre of Basingstoke, close to local shops and food outlets to enjoy. Please find all the details below: Job title: Empathetic Receptionist/ Administrator x2 Hours: Monday - Friday, 37.5 hours a week Salary: £22,000-£24,000 Location: Basingstoke, Hampshire close to public transport Excellent Benefits: Enhanced annual leave of 32 days a year (inclusive of bank holidays). Flexible annual leave scheme providing the ability to buy or sell back an additional 4 days. Well-being days. Pension scheme (with the option of enhancing via salary sacrifice). Cycle to work scheme. Birthday lie in. Free breakfast, including 'pastry Mondays'. Funded social events. Staff well-being bursary scheme. Principle duties and responsibilities Meeting and greeting clients, patients,?families?and other visitors. Ensuring all visitors are signed in and have appropriate visitors pass.? Ensuring waiting area remains a calm, welcoming and?a?clean and tidy environment.? Maintaining PPE stocks in PPE stations, escalating requirements to Facilities Manager.? Reporting any maintenance/decor issues to maintenance team.? Taking deliveries and ensuring these are appropriately?dealt with.? Answering and handling calls in a friendly and professional manner. Managing all incoming and outgoing post, date stamping, scanning and uploading to the appropriate area of the business including our patient management system and updating files where necessary. This also includes franking all outgoing post and taking the post to the post office daily. ? Carrying out audits against KPIs in collaboration with contract coordinators.? Ensure equipment /documentation is ready for the next day including the following days room availability is organised for each clinician and rooms are suitable for clients visiting ie accessibility. Lock all areas not in use at the end of the day and follow 'End of day checklist'. Check premises for clinicians prior to leaving and alert remaining staff if anyone is still on the premises. Keep SOPs updated. Skills/experience required: Experience of working within a Medical/Feedback/Customer experience/Quality assurance role is essential Previous experience working within a Medical/Hospital/GP/111 or similar environment would be a distinct advantage Ability to work under pressure whilst maintaining a calm professional demeanour Outstanding communication skills and the ability to communicate with a variety of audiences both internally and externally A calm, kind and caring manner with the ability to listen to feedback and use skills to de-escalate and/or resolve difficult situations. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This is an exciting opportunity for a qualified nurse with experience of working with eating disorder patients and their families to work with the Birmingham community Specialist Eating Disorders Service (SEDS). SEDS provide specialist assessment, intervention and evidence-based treatment for patients 0-25 with eating disorders in the community, alongside supporting their families/carers. The team also supports patients intensively in the community and in their own homes, to reduce inpatient admissions and facilitate safe early discharge. The Liaison and Duty Coordinator role has been designed to support the service to provide consistent and accessible consultation and liaison for referrers, to meet access and waiting times, enabling children, young people and families to access Eating Disorder Treatment without delay. SEDS Liaison and Duty Coordinator key responsibilities: Coordination of SEDS referrals and duty system, providing eating disorder (ED) triage and risk screening for potential ED referrals, from the Referral Management Centre (RMC) and wider FTB teams. To conduct pre-assessment Engagement calls as part of the FREED model. Ensure patients are seen within NHSE waiting times standards, high risk patients are flagged and prioritized, and risks are managed accordingly. Provide a point of contact for eating disorder advice and consultation regarding ED referrals, for health colleagues such as Primary Care, GPs, acute medicine and other mental health services. Liaison with the FTB referral management centre (RMC), wider FTB HUBs and Specialty teams regarding potential ED presentations. Coordinate SEDS consultations for internal referrals regarding potential ED difficulties, providing advice and consultation to FTB colleagues. Management of the SEDS Duty log and contribute to monthly audits pertaining to SEDS referral data. Undertake comprehensive clinical assessments of physical and psychosocial needs of patients eating disorders and other MH comorbidities, as part of the SEDS assessment clinics. Provide timely follow-up and extended assessments or short pieces of clinical intervention for patients, to ensure patients are accessing the right pathway to best meets their individual needs and to prevent relapse.
Mar 26, 2024
Contractor
This is an exciting opportunity for a qualified nurse with experience of working with eating disorder patients and their families to work with the Birmingham community Specialist Eating Disorders Service (SEDS). SEDS provide specialist assessment, intervention and evidence-based treatment for patients 0-25 with eating disorders in the community, alongside supporting their families/carers. The team also supports patients intensively in the community and in their own homes, to reduce inpatient admissions and facilitate safe early discharge. The Liaison and Duty Coordinator role has been designed to support the service to provide consistent and accessible consultation and liaison for referrers, to meet access and waiting times, enabling children, young people and families to access Eating Disorder Treatment without delay. SEDS Liaison and Duty Coordinator key responsibilities: Coordination of SEDS referrals and duty system, providing eating disorder (ED) triage and risk screening for potential ED referrals, from the Referral Management Centre (RMC) and wider FTB teams. To conduct pre-assessment Engagement calls as part of the FREED model. Ensure patients are seen within NHSE waiting times standards, high risk patients are flagged and prioritized, and risks are managed accordingly. Provide a point of contact for eating disorder advice and consultation regarding ED referrals, for health colleagues such as Primary Care, GPs, acute medicine and other mental health services. Liaison with the FTB referral management centre (RMC), wider FTB HUBs and Specialty teams regarding potential ED presentations. Coordinate SEDS consultations for internal referrals regarding potential ED difficulties, providing advice and consultation to FTB colleagues. Management of the SEDS Duty log and contribute to monthly audits pertaining to SEDS referral data. Undertake comprehensive clinical assessments of physical and psychosocial needs of patients eating disorders and other MH comorbidities, as part of the SEDS assessment clinics. Provide timely follow-up and extended assessments or short pieces of clinical intervention for patients, to ensure patients are accessing the right pathway to best meets their individual needs and to prevent relapse.
TEMPORARY TELEPHONE CARE COORDINATOR We are currently recruiting for several candidates to join a great company on a Temporary basis. This is a fast paced, busy role where you will be answering out of hours calls from patients and other healthcare professionals. This is a great opportunity for anyone with strong telephone/customer service skills looking for a new challenge. WHAT YOU WILL WANT TO KNOW: £11.75 per hour. Saturday, Sunday & BH's - 08:00-16:00 or 15:00-23:00 or 23:00-08:00 Would consider Part Time (minimum 2 shifts per week) or up to Full Time. Duration: 6 weeks. Looking for people with experience in call handling, customer service and working with people. Starting early April with training the week before - you must be available for training. A SNAPSHOT OF THE DAY: Answering and making phone calls in line with guidelines. Action tasks and calls set by the team. To co-ordinate patients who need to be seen face to face and where appropriate home visits. To process routine referrals. SKILLS AND EXPERIENCE NEEDED: Experience within a healthcare setting would be highly beneficial. Strong customer service skills. Confident on the phone. Organised and good at managing time. You may have experience in addition to this which we will be happy to discuss. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let's discuss the role. We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database. Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments. At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
Mar 26, 2024
Full time
TEMPORARY TELEPHONE CARE COORDINATOR We are currently recruiting for several candidates to join a great company on a Temporary basis. This is a fast paced, busy role where you will be answering out of hours calls from patients and other healthcare professionals. This is a great opportunity for anyone with strong telephone/customer service skills looking for a new challenge. WHAT YOU WILL WANT TO KNOW: £11.75 per hour. Saturday, Sunday & BH's - 08:00-16:00 or 15:00-23:00 or 23:00-08:00 Would consider Part Time (minimum 2 shifts per week) or up to Full Time. Duration: 6 weeks. Looking for people with experience in call handling, customer service and working with people. Starting early April with training the week before - you must be available for training. A SNAPSHOT OF THE DAY: Answering and making phone calls in line with guidelines. Action tasks and calls set by the team. To co-ordinate patients who need to be seen face to face and where appropriate home visits. To process routine referrals. SKILLS AND EXPERIENCE NEEDED: Experience within a healthcare setting would be highly beneficial. Strong customer service skills. Confident on the phone. Organised and good at managing time. You may have experience in addition to this which we will be happy to discuss. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let's discuss the role. We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database. Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments. At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
Health Case Management Limited (HCML)
Bristol, Somerset
Rehabilitation Case Coordinator Location: Bristol (hybrid working available following probation) Salary: £23,400 We provide health solutions, case management, injury rehabilitation and treatment services to the personal injury, private medical insurance and corporate markets. From minor to catastrophic life changing injuries, our experience, expertise, and strong professional relationships in the industry enable us to strike the right balance to get the best outcomes for our rehabilitation clients and those who support and represent them. As a Rehabilitation Case Coordinator, you would be part of a key team communicating and coordinating with patients and third parties, supporting their rehabilitation journey. About the Role We are looking for a Rehabilitation Case Coordinator to join our Treatment Services Team to assist with a range of tasks from managing referrals from insurers and employers to arranging treatment for individuals through our supplier network. You'll be instrumental in ensuring their clients receive the right treatment at the right time. Every case is different which means this role offers a lot of variety, and will see you: work with some of the top case management professionals, helping to manage cases all the way from initial instruction through to completion ensuring all aspects are completed efficiently and accurately. liaise with insurers, solicitors, employers and suppliers to take referral details, arrange treatment. and follow up with clients and customers. create and manage case information on the bespoke system to ensure a smooth journey for clients and customers. help manage expectations and any concerns regarding cases by developing and maintaining strong relationships with everyone involved. use logic and deductive reasoning to establish the cause of any complaints and work quickly to resolve them. take an empathetic and understanding approach when making decisions regarding an individual's healthcare, taking into account the perspective of all parties. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills Calm and confident in all communication, explaining things clearly both over the phone and by email. Comfortable working with a range of IT systems including Microsoft 365 and our own bespoke systems. Excited to learn new information and prepared to get to grips with the complex nature of the industry. Focused on delivering an excellent service with absolute attention to detail and a 'right first time' approach. Able to take an analytical approach to problem-solving, using all the information available to find the best solution. Experience within the insurance or medico-legal sector highly preferred. This role would suit someone with experience as a Claims Handler, Insurance Administrator, Medical Secretary or similar. If this aligns with your skillset, apply to this Rehabilitation Case Coordinator role today and we'll be in touch with the next steps. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
Mar 26, 2024
Full time
Rehabilitation Case Coordinator Location: Bristol (hybrid working available following probation) Salary: £23,400 We provide health solutions, case management, injury rehabilitation and treatment services to the personal injury, private medical insurance and corporate markets. From minor to catastrophic life changing injuries, our experience, expertise, and strong professional relationships in the industry enable us to strike the right balance to get the best outcomes for our rehabilitation clients and those who support and represent them. As a Rehabilitation Case Coordinator, you would be part of a key team communicating and coordinating with patients and third parties, supporting their rehabilitation journey. About the Role We are looking for a Rehabilitation Case Coordinator to join our Treatment Services Team to assist with a range of tasks from managing referrals from insurers and employers to arranging treatment for individuals through our supplier network. You'll be instrumental in ensuring their clients receive the right treatment at the right time. Every case is different which means this role offers a lot of variety, and will see you: work with some of the top case management professionals, helping to manage cases all the way from initial instruction through to completion ensuring all aspects are completed efficiently and accurately. liaise with insurers, solicitors, employers and suppliers to take referral details, arrange treatment. and follow up with clients and customers. create and manage case information on the bespoke system to ensure a smooth journey for clients and customers. help manage expectations and any concerns regarding cases by developing and maintaining strong relationships with everyone involved. use logic and deductive reasoning to establish the cause of any complaints and work quickly to resolve them. take an empathetic and understanding approach when making decisions regarding an individual's healthcare, taking into account the perspective of all parties. Benefits 25 days annual leave Your birthday off 6% company pension contribution Bike to Work Scheme Medicash Health plan Enhanced Maternity/Paternity/Adoption and Shared Parental leave 2 voluntary days per year Long Service Awards Employee Wellbeing Seminars CPD opportunities Professional memberships paid for (role dependent) Essential Skills Calm and confident in all communication, explaining things clearly both over the phone and by email. Comfortable working with a range of IT systems including Microsoft 365 and our own bespoke systems. Excited to learn new information and prepared to get to grips with the complex nature of the industry. Focused on delivering an excellent service with absolute attention to detail and a 'right first time' approach. Able to take an analytical approach to problem-solving, using all the information available to find the best solution. Experience within the insurance or medico-legal sector highly preferred. This role would suit someone with experience as a Claims Handler, Insurance Administrator, Medical Secretary or similar. If this aligns with your skillset, apply to this Rehabilitation Case Coordinator role today and we'll be in touch with the next steps. About Company HCML was established in 2003 and is a leading service provider in the rehabilitation and case management arena. Providing services to the insurance, corporate and legal sectors, HCML assists injured and ill individuals to recover and return to work or their pre-injury condition. We are passionate about ensuring that everyone who requires rehabilitation in the UK has access to quality, effective, co-ordinated services. We deliver added value to our clients by facilitating both speedy recovery and strong clinical outcomes, including managing appropriate treatment and care. DE&I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
A great opportunity has become available for a reliable and skilled Customer Support Coordinator to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,300 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year. Company sick pay after 12 months length of service Life Assurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff Refer a Friend scheme About the Customer Support Coordinator: You will be working in a call centre environment responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service process and procedures. Ensuring this is managed effectively and efficiently, you must be focused on delivering customer service excellence to ensure the right outcome are achieved Key responsibilities as our Customer Support Coordinator will include: Managing the end-to-end process for all information received maintaining the Compliments and Complaints register and customer portals Recording accurate, and valuable information directly into the Compliments and Complaints Register, our Job Management Systems, and Client Databases Ensuring Compliments and Complaints are being dealt with in a timely manner Providing customer service excellence for all internal and external customers Ensuring Complaints and Compliments are addressed by following our Integrated Management System processes and procedures, highlighting, and escalating when this does not happen to ensure its not repeated Working closely with the Repairs Management Teams to identify the root cause of a complaint and ensure the corrective action is undertaken to resolve the complaint in a timely manner for the Customer Ensuring you manage customer satisfaction feedback from the portal to identify issues to resolve immediately and trends to be addressed for continual improvement Working with Repairs Management Teams to learn lessons and prevent similar complaints in the future Using data and measures to monitor performance of Complaints and Compliments that identify areas for improvement Ensuring you have an understanding of the service delivery model and our purpose Right Work at the Right Time Assisting with any other administrative activities that are required to support the team, to effectively manage the service You are responsible for your own Health & Safety and are expected to work with the Company and your line manger to ensure safety guidelines are followed and adhered What we are looking for in our Customer Support Coordinator: Minimum of 2 years Customer Service Experience Have previous complaint or dispute handling and investigation experience GCSE or equivalent grade C or above in Math and English Be very comfortable to operate in a changing and evolving environment, enjoying the challenge and embracing change with a positive attitude Possess good interpersonal skills and ability to communicate at all levels in a professional manner Able to communicate with the workforce and be able to remain professional even when issues are contentious Have an empathetic, patient and positive attitude A confident and professional telephone manner Have good intermediate computer skills in all MS Office applications and be very comfortable with using MS Excel to manage registers and manipulate data IT literate and able to learn quickly to be comfortable in using Mountjoy and Client job management systems Be extremely organised and self-motivated, able to self-manage and prioritise work and have a desire to solve problems and eliminate waste If you feel you have the skills and experience to become our Customer Support Coordinator then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
Mar 26, 2024
Full time
A great opportunity has become available for a reliable and skilled Customer Support Coordinator to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth , you will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £27,300 per annum and excellent benefits. Mountjoy is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to our clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Our Company values We take pride in everything we do - Which means we expect all our employees to: Present a professional appearance at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times We have Integrity, built-in Our Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) We offer a flexible scheme to buy or sell up to 5 days of annual leave per year. Company sick pay after 12 months length of service Life Assurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Our Employee Assistance Programme to support all staff Refer a Friend scheme About the Customer Support Coordinator: You will be working in a call centre environment responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service process and procedures. Ensuring this is managed effectively and efficiently, you must be focused on delivering customer service excellence to ensure the right outcome are achieved Key responsibilities as our Customer Support Coordinator will include: Managing the end-to-end process for all information received maintaining the Compliments and Complaints register and customer portals Recording accurate, and valuable information directly into the Compliments and Complaints Register, our Job Management Systems, and Client Databases Ensuring Compliments and Complaints are being dealt with in a timely manner Providing customer service excellence for all internal and external customers Ensuring Complaints and Compliments are addressed by following our Integrated Management System processes and procedures, highlighting, and escalating when this does not happen to ensure its not repeated Working closely with the Repairs Management Teams to identify the root cause of a complaint and ensure the corrective action is undertaken to resolve the complaint in a timely manner for the Customer Ensuring you manage customer satisfaction feedback from the portal to identify issues to resolve immediately and trends to be addressed for continual improvement Working with Repairs Management Teams to learn lessons and prevent similar complaints in the future Using data and measures to monitor performance of Complaints and Compliments that identify areas for improvement Ensuring you have an understanding of the service delivery model and our purpose Right Work at the Right Time Assisting with any other administrative activities that are required to support the team, to effectively manage the service You are responsible for your own Health & Safety and are expected to work with the Company and your line manger to ensure safety guidelines are followed and adhered What we are looking for in our Customer Support Coordinator: Minimum of 2 years Customer Service Experience Have previous complaint or dispute handling and investigation experience GCSE or equivalent grade C or above in Math and English Be very comfortable to operate in a changing and evolving environment, enjoying the challenge and embracing change with a positive attitude Possess good interpersonal skills and ability to communicate at all levels in a professional manner Able to communicate with the workforce and be able to remain professional even when issues are contentious Have an empathetic, patient and positive attitude A confident and professional telephone manner Have good intermediate computer skills in all MS Office applications and be very comfortable with using MS Excel to manage registers and manipulate data IT literate and able to learn quickly to be comfortable in using Mountjoy and Client job management systems Be extremely organised and self-motivated, able to self-manage and prioritise work and have a desire to solve problems and eliminate waste If you feel you have the skills and experience to become our Customer Support Coordinator then please click apply now We d love to hear from you! Mountjoy is an Equal Opportunities employer and a member of the Disability Confident Scheme. We are also a member of the Hampshire Construction Training Association.
H2H Customer Service Coordinator (Sittingbourne) Location: Sittingbourne - ME10 3SU (Hybrid = 4 days in the office/1 day from home) Working Hours: Monday - Friday (37.5 hours/week) Pay Rate: 12.50 p.h Job type: 12 month contract Do you drive? There is not direct to the door public transport available Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? An excellent opportunity has arisen for a Customer Service Coordinator to join our friendly team based in Sittingbourne, Kent. Full time Our client manufactures specialist medical food and equipment for enterally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. The customer service coordinator plays an integral front line role and is committed to delivering the highest levels of service to patients. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building. There is a 3-month training programme overseen by our team trainer. Benefits you'll love: Option to work two set days from home every week Opportunity for overtime paid at an enhanced rate Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Outside seating areas Team social events Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas. Access to employee assistance programmes including financial advice and counselling services Full training provided Pay Rate and Hours (Full time): Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 12.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Responsibilities: Provide the highest levels of customer care to both patients and health-care professionals Stock check and arrange patient deliveries via telephone and email Answer patient and stakeholder enquiries, resolving all queries that might arise Troubleshoot feeding pumps Use our internal database (CRM system) to place orders and log all patient and health-care professional communication Communicate with internal & external stakeholders by phone & email Manage daily workload as delegated by lead coordinator Requirements: Experience in customer service preferred but not essential IT Proficient Proficient in using two monitors Professional and confident telephone manner Ability to multitask (Placing orders and updating system whilst on the phone, using 2 screens) Able to drive or reach site with ease The anticipated length of assignment is 12 months, subject to review after 12 months Randstad acts as an employment business for the supply of temporary workers. Randstad is an Equal Opportunities Employer. By applying for this temporary role your details will be submitted to Randstad. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Mar 26, 2024
Seasonal
H2H Customer Service Coordinator (Sittingbourne) Location: Sittingbourne - ME10 3SU (Hybrid = 4 days in the office/1 day from home) Working Hours: Monday - Friday (37.5 hours/week) Pay Rate: 12.50 p.h Job type: 12 month contract Do you drive? There is not direct to the door public transport available Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? An excellent opportunity has arisen for a Customer Service Coordinator to join our friendly team based in Sittingbourne, Kent. Full time Our client manufactures specialist medical food and equipment for enterally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. The customer service coordinator plays an integral front line role and is committed to delivering the highest levels of service to patients. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building. There is a 3-month training programme overseen by our team trainer. Benefits you'll love: Option to work two set days from home every week Opportunity for overtime paid at an enhanced rate Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Outside seating areas Team social events Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas. Access to employee assistance programmes including financial advice and counselling services Full training provided Pay Rate and Hours (Full time): Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 12.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Responsibilities: Provide the highest levels of customer care to both patients and health-care professionals Stock check and arrange patient deliveries via telephone and email Answer patient and stakeholder enquiries, resolving all queries that might arise Troubleshoot feeding pumps Use our internal database (CRM system) to place orders and log all patient and health-care professional communication Communicate with internal & external stakeholders by phone & email Manage daily workload as delegated by lead coordinator Requirements: Experience in customer service preferred but not essential IT Proficient Proficient in using two monitors Professional and confident telephone manner Ability to multitask (Placing orders and updating system whilst on the phone, using 2 screens) Able to drive or reach site with ease The anticipated length of assignment is 12 months, subject to review after 12 months Randstad acts as an employment business for the supply of temporary workers. Randstad is an Equal Opportunities Employer. By applying for this temporary role your details will be submitted to Randstad. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Medical Secretary £12.00ph Temporary - Permanent Opportunity Shrewsbury Monday - Friday Days The Role: We are currently recruiting on behalf of a well-established business operating alongside the NHS in Shrewsbury. The role of the Administrator is to provide efficient, timely and comprehensive support to the Administration Team, to deliver an exceptional service to the patients of our client. The Role of the Medical Secretary: Process Referrals - data entry into relevant spreadsheet and upload documents. Reception desk - greet patients on arrival for appointments, distribute prescriptions ready for collection. Answer phones - resolve patient queries in a timely manner. Support Medical Secretaries as required: print & post clinic letters, data entry into spreadsheets. Support Coordinators as required. Clear mailbox, distribute or action as required. Liaise with the Service's wider team of mental health Practitioners, Managers and Administration Team. The Ideal Medical Secretary will have: A candidate with experience working in the NHS or health-care setting is desirable. Strong administration and organisational skills are essential. Exceptional level of accuracy, presentation, and attention to detail, is essential. Excellent communication skills are essential. Professional conduct and exceptional telephone manners is essential. Ability to work collaboratively in a team. Additional Skills/Job Titles: Healthcare, NHS, Administration, Admin, Administrative Assistant, Medical Secretary, Administrator. To Apply Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If we have not contacted, you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position.
Mar 26, 2024
Full time
Medical Secretary £12.00ph Temporary - Permanent Opportunity Shrewsbury Monday - Friday Days The Role: We are currently recruiting on behalf of a well-established business operating alongside the NHS in Shrewsbury. The role of the Administrator is to provide efficient, timely and comprehensive support to the Administration Team, to deliver an exceptional service to the patients of our client. The Role of the Medical Secretary: Process Referrals - data entry into relevant spreadsheet and upload documents. Reception desk - greet patients on arrival for appointments, distribute prescriptions ready for collection. Answer phones - resolve patient queries in a timely manner. Support Medical Secretaries as required: print & post clinic letters, data entry into spreadsheets. Support Coordinators as required. Clear mailbox, distribute or action as required. Liaise with the Service's wider team of mental health Practitioners, Managers and Administration Team. The Ideal Medical Secretary will have: A candidate with experience working in the NHS or health-care setting is desirable. Strong administration and organisational skills are essential. Exceptional level of accuracy, presentation, and attention to detail, is essential. Excellent communication skills are essential. Professional conduct and exceptional telephone manners is essential. Ability to work collaboratively in a team. Additional Skills/Job Titles: Healthcare, NHS, Administration, Admin, Administrative Assistant, Medical Secretary, Administrator. To Apply Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If we have not contacted, you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position.
Job Title: Facilities Team Coordinator Location: Lambeth Hospital - SW9 9NU Trust: South London & Maudsley NHS Foundation Trust Band/Pay rate: Band 3 -£14.93/hr with enhanced rates for weekends & holidays Hours: 37.5 HPW - Mon-Fri (role requires flexibility on start/finish times) Full driving licence required - role involves travelling between Trust sites. Are you ready to take on a dynamic role where you'll be a vital part of a busy Facilities team? Are you interested in using your skillset to help your local NHS services in their daily functions? If so, then South London & Maudsley NHS Foundation Trust want to hear from you! SLaM is seeking a motivated and organised individual to fill the position of Soft Facilities Team Coordinator at their Lambeth Hospital site. As a Soft Facilities Team Coordinator, you'll play a crucial role in ensuring the smooth coordination and supervision of on-site services, in line with NHS guidelines and Estates and Facilities procedures. Key Responsibilities: Oversee day-to-day operations, assigning tasks efficiently to ensure the local Facilities Service runs smoothly. Work closely with fellow Facilities Team Coordinators to maintain comprehensive communication and support. Assist in training, appraisal preparation, and evaluation of staff, ensuring compliance with organizational policies and procedures. Ensure adherence to health and safety requirements, conducting risk assessments and providing necessary training. Manage CCTV and other security systems, promptly reporting and escalating issues as required. Assist the Facilities Manager with monthly department analysis to enhance facilities service. Contribute to policy review processes, offering valuable input and feedback. Person Specification: Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. GCSE or equivalent in Maths & English. Prior experience in public facilities management or a related field preferred. Physically able to undertake lifting and manual handling tasks. Knowledge of health and safety regulations and procedures. Willingness to undergo relevant training, including ILS, Fire Warden, and CCTV SIA. Flexibility to adapt to changing needs and responsibilities. About the Trust: South London and Maudsley NHS Foundation Trust provides a wide range of services to nearly two million people locally. We have more than 230 services including inpatient wards, outpatient, and community services. We provide inpatient care for over 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham and Croydon. As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week. Essential support when you need it- 24/7 365 days- call us anytime. Multi locational- work across neighbouring Trusts Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone. Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements. Training and development opportunities- Keep up with the essentials and more. Build holiday allowance for every shift you work- your work life balance is important to us. Stakeholder pension scheme available- a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Mar 25, 2024
Full time
Job Title: Facilities Team Coordinator Location: Lambeth Hospital - SW9 9NU Trust: South London & Maudsley NHS Foundation Trust Band/Pay rate: Band 3 -£14.93/hr with enhanced rates for weekends & holidays Hours: 37.5 HPW - Mon-Fri (role requires flexibility on start/finish times) Full driving licence required - role involves travelling between Trust sites. Are you ready to take on a dynamic role where you'll be a vital part of a busy Facilities team? Are you interested in using your skillset to help your local NHS services in their daily functions? If so, then South London & Maudsley NHS Foundation Trust want to hear from you! SLaM is seeking a motivated and organised individual to fill the position of Soft Facilities Team Coordinator at their Lambeth Hospital site. As a Soft Facilities Team Coordinator, you'll play a crucial role in ensuring the smooth coordination and supervision of on-site services, in line with NHS guidelines and Estates and Facilities procedures. Key Responsibilities: Oversee day-to-day operations, assigning tasks efficiently to ensure the local Facilities Service runs smoothly. Work closely with fellow Facilities Team Coordinators to maintain comprehensive communication and support. Assist in training, appraisal preparation, and evaluation of staff, ensuring compliance with organizational policies and procedures. Ensure adherence to health and safety requirements, conducting risk assessments and providing necessary training. Manage CCTV and other security systems, promptly reporting and escalating issues as required. Assist the Facilities Manager with monthly department analysis to enhance facilities service. Contribute to policy review processes, offering valuable input and feedback. Person Specification: Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. GCSE or equivalent in Maths & English. Prior experience in public facilities management or a related field preferred. Physically able to undertake lifting and manual handling tasks. Knowledge of health and safety regulations and procedures. Willingness to undergo relevant training, including ILS, Fire Warden, and CCTV SIA. Flexibility to adapt to changing needs and responsibilities. About the Trust: South London and Maudsley NHS Foundation Trust provides a wide range of services to nearly two million people locally. We have more than 230 services including inpatient wards, outpatient, and community services. We provide inpatient care for over 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham and Croydon. As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week. Essential support when you need it- 24/7 365 days- call us anytime. Multi locational- work across neighbouring Trusts Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone. Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements. Training and development opportunities- Keep up with the essentials and more. Build holiday allowance for every shift you work- your work life balance is important to us. Stakeholder pension scheme available- a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Role: Medical Secretary - Wellbeing Clinic in Harley Street Contract Type: Temporary Start Date: ASAP End Date: 2-3 weeks Pay Rate: £20.00 per hour Working Pattern: Full Time Location: West End, London Our client, a leading private Progressive Well being Clinic based in the Harley Street area, is seeking a dynamic and passionate temporary Medical Secretary. This is a fantastic opportunity to work in a beautiful new clinic that focuses on Progressive Well being in the fast-paced and rewarding field of private health care. If you have experience in Medical Secretary and available immediately for 3 weeks then i would love to hear from you, Responsibilities: Medical Secretarial support Typing from dictation Clinic Administration Filing Knowledge of Quality Care Commission essential Key Skills: Previous experience in a medical secretarial role Excellent communication skills, both verbal and written. Strong organisational skills, with the ability to prioritise tasks effectively. Proficient in using computer systems and medical software. Attention to detail and accuracy. Ability to work well under pressure and in a fast-paced environment. What's in it for you? Competitive pay of £20.00 per hour plus holiday pay Temporary contract providing stability and flexibility. Convenient location in the West End of London, just a short 9-minute walk from Bond Street train station. Access to nearby parking facilities within a 5-minute walking distance from the office. Join a supportive and collaborative team in a reputable private medical organisation. Gain valuable experience in the health care industry. Don't miss out on this exciting opportunity! If you are enthusiastic, customer-focused, and ready to take on a new challenge, we want to hear from you. Apply now by submitting your CV and cover letter. We can't wait to welcome you to our client's team as a Patient Coordinator. Please email your CV to me directly: Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 25, 2024
Full time
Role: Medical Secretary - Wellbeing Clinic in Harley Street Contract Type: Temporary Start Date: ASAP End Date: 2-3 weeks Pay Rate: £20.00 per hour Working Pattern: Full Time Location: West End, London Our client, a leading private Progressive Well being Clinic based in the Harley Street area, is seeking a dynamic and passionate temporary Medical Secretary. This is a fantastic opportunity to work in a beautiful new clinic that focuses on Progressive Well being in the fast-paced and rewarding field of private health care. If you have experience in Medical Secretary and available immediately for 3 weeks then i would love to hear from you, Responsibilities: Medical Secretarial support Typing from dictation Clinic Administration Filing Knowledge of Quality Care Commission essential Key Skills: Previous experience in a medical secretarial role Excellent communication skills, both verbal and written. Strong organisational skills, with the ability to prioritise tasks effectively. Proficient in using computer systems and medical software. Attention to detail and accuracy. Ability to work well under pressure and in a fast-paced environment. What's in it for you? Competitive pay of £20.00 per hour plus holiday pay Temporary contract providing stability and flexibility. Convenient location in the West End of London, just a short 9-minute walk from Bond Street train station. Access to nearby parking facilities within a 5-minute walking distance from the office. Join a supportive and collaborative team in a reputable private medical organisation. Gain valuable experience in the health care industry. Don't miss out on this exciting opportunity! If you are enthusiastic, customer-focused, and ready to take on a new challenge, we want to hear from you. Apply now by submitting your CV and cover letter. We can't wait to welcome you to our client's team as a Patient Coordinator. Please email your CV to me directly: Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role: Medical Secretary - Wellbeing Clinic in Harley Street Contract Type: Temporary Start Date: ASAP End Date: 2-3 weeks Pay Rate: £20.00 per hour Working Pattern: Full Time Location: West End, London Our client, a leading private Progressive Well being Clinic based in the Harley Street area, is seeking a dynamic and passionate temporary Medical Secretary. This is a fantastic opportunity to work in a beautiful new clinic that focuses on Progressive Well being in the fast-paced and rewarding field of private health care. If you have experience in Medical Secretary and available immediately for 3 weeks then i would love to hear from you, Responsibilities: Medical Secretarial support Typing from dictation Clinic Administration Filing Knowledge of Quality Care Commission essential Key Skills: Previous experience in a medical secretarial role Excellent communication skills, both verbal and written. Strong organisational skills, with the ability to prioritise tasks effectively. Proficient in using computer systems and medical software. Attention to detail and accuracy. Ability to work well under pressure and in a fast-paced environment. What's in it for you? Competitive pay of £20.00 per hour plus holiday pay Temporary contract providing stability and flexibility. Convenient location in the West End of London, just a short 9-minute walk from Bond Street train station. Access to nearby parking facilities within a 5-minute walking distance from the office. Join a supportive and collaborative team in a reputable private medical organisation. Gain valuable experience in the health care industry. Don't miss out on this exciting opportunity! If you are enthusiastic, customer-focused, and ready to take on a new challenge, we want to hear from you. Apply now by submitting your CV and cover letter. We can't wait to welcome you to our client's team as a Patient Coordinator. Please email your CV to me directly: Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 25, 2024
Full time
Role: Medical Secretary - Wellbeing Clinic in Harley Street Contract Type: Temporary Start Date: ASAP End Date: 2-3 weeks Pay Rate: £20.00 per hour Working Pattern: Full Time Location: West End, London Our client, a leading private Progressive Well being Clinic based in the Harley Street area, is seeking a dynamic and passionate temporary Medical Secretary. This is a fantastic opportunity to work in a beautiful new clinic that focuses on Progressive Well being in the fast-paced and rewarding field of private health care. If you have experience in Medical Secretary and available immediately for 3 weeks then i would love to hear from you, Responsibilities: Medical Secretarial support Typing from dictation Clinic Administration Filing Knowledge of Quality Care Commission essential Key Skills: Previous experience in a medical secretarial role Excellent communication skills, both verbal and written. Strong organisational skills, with the ability to prioritise tasks effectively. Proficient in using computer systems and medical software. Attention to detail and accuracy. Ability to work well under pressure and in a fast-paced environment. What's in it for you? Competitive pay of £20.00 per hour plus holiday pay Temporary contract providing stability and flexibility. Convenient location in the West End of London, just a short 9-minute walk from Bond Street train station. Access to nearby parking facilities within a 5-minute walking distance from the office. Join a supportive and collaborative team in a reputable private medical organisation. Gain valuable experience in the health care industry. Don't miss out on this exciting opportunity! If you are enthusiastic, customer-focused, and ready to take on a new challenge, we want to hear from you. Apply now by submitting your CV and cover letter. We can't wait to welcome you to our client's team as a Patient Coordinator. Please email your CV to me directly: Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Adecco are looking for a reliable and friendly receptionist/ coordinator to work for our public sector client located in Newcastle under Lyme. The successful applicant will provide administrative and receptionist support to a busy team. You will be responsible for answering the telephone, handling queries, data entry, booking appointments and contacting patients for relevant paperwork. You will need to be a motivated and organised individual with the ability to work using your own initiative. This is a temporary role for one month initially but could be extended dependant on demand of work. Full time hour are Monday-Friday 08:00 - 16:00 ( part time will be considered for the right person). Rate from £10.42PH. Candidate skills & requirements- Excellent communication skills Computer literate Outgoing, friendly and positive attitude Ability to work well with others Able to meet deadlines Available for immediate start Previous receptionist or similar experience desirable Why Adecco:- Candidate of the month Perks at Work discount vouchers and collect points to spend Support programme with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 25, 2024
Full time
Adecco are looking for a reliable and friendly receptionist/ coordinator to work for our public sector client located in Newcastle under Lyme. The successful applicant will provide administrative and receptionist support to a busy team. You will be responsible for answering the telephone, handling queries, data entry, booking appointments and contacting patients for relevant paperwork. You will need to be a motivated and organised individual with the ability to work using your own initiative. This is a temporary role for one month initially but could be extended dependant on demand of work. Full time hour are Monday-Friday 08:00 - 16:00 ( part time will be considered for the right person). Rate from £10.42PH. Candidate skills & requirements- Excellent communication skills Computer literate Outgoing, friendly and positive attitude Ability to work well with others Able to meet deadlines Available for immediate start Previous receptionist or similar experience desirable Why Adecco:- Candidate of the month Perks at Work discount vouchers and collect points to spend Support programme with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dental Nurse Jobs in Guernsey, Channel Islands. INDEPENDENT, fantastic relocation opportunity, high-specification private practice, great earning opportunity with low tax, established patient list. ZEST Dental Recruitment is working in partnership with an established private dental practice seeking to recruit a Dental Nurse. Private Independent Dental Practice Full or part-time Dental Nurse Guernsey, Channel Islands 7:45-5:30 Mon-Thurs and 7:45-2pm Fridays 18-20 per hour, dependent on experience High-earning opportunity with low tax High spec state-of-the-art the-practice Large and consistently growing patient base General and cosmetic dentistry Tax-efficient, 20% personal tax and no VAT on Guernsey Read Five Reasons to live in Guernsey (Financial Times January 2019) State-of-the-art surgeries and equipment Support available experienced colleagues Permanent position Reference: YA3872 This is an exceptional opportunity to live and work in a beautiful location, and benefit from providing superb dental treatment within a high spec dental practice. A busy practice, established for over 22 years, the practice has a superb reputation with a large and consistently growing patient base. The practice boasts a wealth of state of the art equipment; with brand new chairs, CT Scanner, OPG, Ceph, intra-oral cameras, etc. you will have everything you need to ensure you can provide the best treatments possible. You will be working with a fantastic team and supported by an exceptional and talented support team of dental nurses, treatment coordinators, dental hygienists, and administrative staff. The position is to complement the existing and very well-established team and thus we are seeking a candidate who is looking for a long-term role and to become an integral part of this thriving practice. Successful candidates will be qualified dental nurses, registered with the GDC. For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
Mar 23, 2024
Full time
Dental Nurse Jobs in Guernsey, Channel Islands. INDEPENDENT, fantastic relocation opportunity, high-specification private practice, great earning opportunity with low tax, established patient list. ZEST Dental Recruitment is working in partnership with an established private dental practice seeking to recruit a Dental Nurse. Private Independent Dental Practice Full or part-time Dental Nurse Guernsey, Channel Islands 7:45-5:30 Mon-Thurs and 7:45-2pm Fridays 18-20 per hour, dependent on experience High-earning opportunity with low tax High spec state-of-the-art the-practice Large and consistently growing patient base General and cosmetic dentistry Tax-efficient, 20% personal tax and no VAT on Guernsey Read Five Reasons to live in Guernsey (Financial Times January 2019) State-of-the-art surgeries and equipment Support available experienced colleagues Permanent position Reference: YA3872 This is an exceptional opportunity to live and work in a beautiful location, and benefit from providing superb dental treatment within a high spec dental practice. A busy practice, established for over 22 years, the practice has a superb reputation with a large and consistently growing patient base. The practice boasts a wealth of state of the art equipment; with brand new chairs, CT Scanner, OPG, Ceph, intra-oral cameras, etc. you will have everything you need to ensure you can provide the best treatments possible. You will be working with a fantastic team and supported by an exceptional and talented support team of dental nurses, treatment coordinators, dental hygienists, and administrative staff. The position is to complement the existing and very well-established team and thus we are seeking a candidate who is looking for a long-term role and to become an integral part of this thriving practice. Successful candidates will be qualified dental nurses, registered with the GDC. For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
Job Title: B6 District Nurse - Bridgewater Community Trust Location: Warrington Pay Rates: 18.19, 23.65, 29.11 + Holiday Shift Patterns: Days, Nights, Weekends & Bank Holidays As a band 6 Community Nurse working in Warrington you will be integral to the care of the patients during their time with Bridgewater Community Trust. The Trust is focused on supporting the Community and helping patients remain independent in their own home. You will manage a caseload of registered patients within a team or teams. You will delegate the workload to the community nurses, healthcare assistants and nursing assistants as appropriate and as defined by the priority/acuity of the caseload and liaise with all health care professionals and other Nursing teams. You will undertake the assessment, planning and evaluation of patients care needs. Liaise with the District Nurse team to ensure information sharing in relation to patient care / changes to care plan and the continuity of care and reviewing of complex care packages. By joining this Trust you will be coming to work in a supportive and friendly environment, with a team that are forward thinking and proactive. They are a welcoming and friendly team. There is Trust training available for you to access including catheterisation, wound care, DRE Training and Insulin administration for example. The Trust would support you to attend the Trust Induction and well as provide local induction. You'll receive the following benefits: First choice of shifts or placements at your Trust - access before they are made available to agency Wellbeing incentives - take advantage of the wellbeing hub Competitive pay rates - work this week, get paid next week Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Essential support when you need it - 24/7 365 days - Call us anytime Multi-locational - work across neighbouring Trusts Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or fixed term placements Training and development opportunities Build holiday allowance for every shift you work Stakeholder pension scheme available What you'll be responsible for Perform comprehensive assessment of patient nursing needs. Plan, assess, implement and evaluate care delivery according to changing health needs utilising prescribing skills. Support the care management of complex/continuing care packages. Ensure practice is evidence based through undertaking audit and critically appraising literature to achieve a high standard of care. Work collaboratively with other professional and agencies to ensure patients' needs are met. To competently perform a range of clinical skills related to the post. Maintain accurate records in accordance with NMC Standards. To identify skills and knowledge to address individuals training needs by undertaking personal development reviews and personal development plans within the KSF framework. To participate in the health needs assessment of the practice population to identify areas of unmet need. Undertake chronic disease management reviews of the housebound patient using appropriate template Work on a rota basis to facilitate weekend working across the district nursing teams Managerial/Leadership Work under the direction of the District Nurse Coordinator in providing nursing services to patients registered within a defined GP Practice. Manage the night service caseload of patients. Delegate the workload to appropriate team members To report any concerns with regard to poor practice or concerns of staff members to the District Nurse Coordinator. Support the effective use of physical and financial resources. Ordering supplies and equipment. To ensure as far as possible that the working environment is safe, adhering to the Lone Worker policy. To provide leadership and support by promoting professional development and encourage clinical supervision. The role will involve, but not be limited to you performing the above. You'll need to have the following qualification/experience: A minimum of 6 months paid experience in a community nursing environment within a Community Trust in the last 3 years Experience with Wound Care, insulin and medication administration, catheter care and palliative care. Recent experience working at a band 6 level in a District Nursing/Treatment Room Service. Comply with NMC Professional Registration and keep up to date with current nursing practices Depending on the Trust, you may require variable additional certification and skills. Who are NHS Professionals? We are NHS Professionals (NHSP), working together to care for patients in the NHS. Providing you with the power to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Mar 23, 2024
Seasonal
Job Title: B6 District Nurse - Bridgewater Community Trust Location: Warrington Pay Rates: 18.19, 23.65, 29.11 + Holiday Shift Patterns: Days, Nights, Weekends & Bank Holidays As a band 6 Community Nurse working in Warrington you will be integral to the care of the patients during their time with Bridgewater Community Trust. The Trust is focused on supporting the Community and helping patients remain independent in their own home. You will manage a caseload of registered patients within a team or teams. You will delegate the workload to the community nurses, healthcare assistants and nursing assistants as appropriate and as defined by the priority/acuity of the caseload and liaise with all health care professionals and other Nursing teams. You will undertake the assessment, planning and evaluation of patients care needs. Liaise with the District Nurse team to ensure information sharing in relation to patient care / changes to care plan and the continuity of care and reviewing of complex care packages. By joining this Trust you will be coming to work in a supportive and friendly environment, with a team that are forward thinking and proactive. They are a welcoming and friendly team. There is Trust training available for you to access including catheterisation, wound care, DRE Training and Insulin administration for example. The Trust would support you to attend the Trust Induction and well as provide local induction. You'll receive the following benefits: First choice of shifts or placements at your Trust - access before they are made available to agency Wellbeing incentives - take advantage of the wellbeing hub Competitive pay rates - work this week, get paid next week Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Essential support when you need it - 24/7 365 days - Call us anytime Multi-locational - work across neighbouring Trusts Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or fixed term placements Training and development opportunities Build holiday allowance for every shift you work Stakeholder pension scheme available What you'll be responsible for Perform comprehensive assessment of patient nursing needs. Plan, assess, implement and evaluate care delivery according to changing health needs utilising prescribing skills. Support the care management of complex/continuing care packages. Ensure practice is evidence based through undertaking audit and critically appraising literature to achieve a high standard of care. Work collaboratively with other professional and agencies to ensure patients' needs are met. To competently perform a range of clinical skills related to the post. Maintain accurate records in accordance with NMC Standards. To identify skills and knowledge to address individuals training needs by undertaking personal development reviews and personal development plans within the KSF framework. To participate in the health needs assessment of the practice population to identify areas of unmet need. Undertake chronic disease management reviews of the housebound patient using appropriate template Work on a rota basis to facilitate weekend working across the district nursing teams Managerial/Leadership Work under the direction of the District Nurse Coordinator in providing nursing services to patients registered within a defined GP Practice. Manage the night service caseload of patients. Delegate the workload to appropriate team members To report any concerns with regard to poor practice or concerns of staff members to the District Nurse Coordinator. Support the effective use of physical and financial resources. Ordering supplies and equipment. To ensure as far as possible that the working environment is safe, adhering to the Lone Worker policy. To provide leadership and support by promoting professional development and encourage clinical supervision. The role will involve, but not be limited to you performing the above. You'll need to have the following qualification/experience: A minimum of 6 months paid experience in a community nursing environment within a Community Trust in the last 3 years Experience with Wound Care, insulin and medication administration, catheter care and palliative care. Recent experience working at a band 6 level in a District Nursing/Treatment Room Service. Comply with NMC Professional Registration and keep up to date with current nursing practices Depending on the Trust, you may require variable additional certification and skills. Who are NHS Professionals? We are NHS Professionals (NHSP), working together to care for patients in the NHS. Providing you with the power to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Who are The Fairlie Healthcare Group? The Fairlie Healthcare Group is a leading provider of high-quality care, and we were established in 1999. We specialise in caring for adults with neurological conditions, as well as patients with tracheostomies and who require ventilator support. Scope To contribute to the provision of recreation / leisure care to the patients of the Fairlie Healthcare Ltd and providing high quality, efficient as well as effective therapeutic recreation and leisure activity services, within available resources. In accordance with the direction and/or supervision of seniors, managers and therapists. To be responsible to undertake and organise recreation in and outdoor activities and develop exciting seasonal and cultural decorations. What will my duties be? To be responsible for providing leisure and recreation activities for patients with neurological disabilities or illnesses. To be responsible for using a variety of meaningful activities, including arts and crafts, animals, garden, sports, games, dance and movement, drama, music, and so on. Community outings to improve and maintain the physical, mental, and emotional well-being of patients. Including, exposure to the local community. To be responsible for assisting patients with different recreation / leisure to reduce their level of depression, stress, anxiety and to improve basic motor functioning. The post holder should assist the patients to enhance their confidence through variety of effective meaningful leisure and recreation activities. To be responsible for assisting patients with their disabilities, to integrate into the community by teaching them how to use community resources (e.g headway, Croydon Vision, MS Society) and other recreational activities. To be responsible for facilitating patients to participate in structured group programs, to improve and maintain patients' general health and psycho-social well-being. To be responsible for obtaining patients information from observations, medical records, standardised leisure / recreation assessments, other staffs, the patients' families, and from the patients themselves to develop and carry out therapeutic leisure / recreation interventions consistent with the patients' physical needs and interests. To be responsible for instructing patient(s) in relaxation techniques to reduce the level of stress and tension; muscle stretching exercises and active / active assisted / resisted exercises through a variety of recreational activities by using internal and external resources. To be responsible for observing and documenting a patient's participation, reactions, and progress from different activities. And they should be able to demonstrate report writing in English. To be responsible for working as a team member in the delivery of meaningful recreation / leisure activities to assist patients to achieve /develop / maintain daily living skills. This will involve both individual work and group activities. To be responsible for assisting registered therapist(s) and Nurses (physiotherapist, occupational therapist, speech and language therapist and music therapist) to develop patients' recreation / leisure care plans which focusing on patients' physical, social and psycho-social health needs. To be responsible for escorting and planning patients' for outdoor recreation / leisure activities and ability to carry out basic nursing care (e.g emptying urinary bag, feeding, tracheal care) during outdoor activities. To be responsible to developing knowledge and understanding of local resources to support patients' to engage in educational, occupational and recreational activities in the community (e.g. the disability resource centre, local restaurant). To be responsible to recognising and respect patient as an individual with the same rights, needs and emotions as everyone else. And to promote the dignity and self esteem of patients at all times. To be responsible for maintaining appropriate professional boundaries in all interactions with patients, family and carers. To be responsible for identifying appropriate candidates for volunteer posts and supporting volunteers in providing meaningful activities for patients and monitoring their attendance and documentation. Supported by Human Resources Team. To be responsible for providing a regular seasonal time table of activities within the Centre to incorporate a variety of activities to accommodate all interests. The post holder is responsible for liaising fully with the centre management team when arranging entertainment so that staffing may be adjusted accordingly as necessary. What do I need to be successful? For this role, you are required to have the following attributes: You Must have full right to work in the UK without sponsorship (we are not accepting candidates on a student visa and skilled workers) Previous experience in the UK Communicate effectively through verbal and written skills and provide excellent customer service. A passion for caring for others. Work constructively as part of a team and understand your role and responsibilities. A positive attitude Willingness to undertake further training and development. What's in it for me? From £11.25 per hour depending on experience (which can rise to £12.25 per hour on weekends) Genuine career progression and development opportunities Career ladder, achieving promotions and gaining your core competencies along the way. Paid Breaks Onsite parking Free meals whilst working on shift. Company Pension Scheme Free staff minibus service at the start and end of your shift (Collection from Sutton Train Station) Free staff uniform and DBS Cycle to work scheme Employee Assistance Programme New and improved starter induction programme Comprehensive on the job training & support Shift : 40h per week - Monday to Friday Location: Purley- Surrey Contract: Permanent - Full Time
Mar 22, 2024
Full time
Who are The Fairlie Healthcare Group? The Fairlie Healthcare Group is a leading provider of high-quality care, and we were established in 1999. We specialise in caring for adults with neurological conditions, as well as patients with tracheostomies and who require ventilator support. Scope To contribute to the provision of recreation / leisure care to the patients of the Fairlie Healthcare Ltd and providing high quality, efficient as well as effective therapeutic recreation and leisure activity services, within available resources. In accordance with the direction and/or supervision of seniors, managers and therapists. To be responsible to undertake and organise recreation in and outdoor activities and develop exciting seasonal and cultural decorations. What will my duties be? To be responsible for providing leisure and recreation activities for patients with neurological disabilities or illnesses. To be responsible for using a variety of meaningful activities, including arts and crafts, animals, garden, sports, games, dance and movement, drama, music, and so on. Community outings to improve and maintain the physical, mental, and emotional well-being of patients. Including, exposure to the local community. To be responsible for assisting patients with different recreation / leisure to reduce their level of depression, stress, anxiety and to improve basic motor functioning. The post holder should assist the patients to enhance their confidence through variety of effective meaningful leisure and recreation activities. To be responsible for assisting patients with their disabilities, to integrate into the community by teaching them how to use community resources (e.g headway, Croydon Vision, MS Society) and other recreational activities. To be responsible for facilitating patients to participate in structured group programs, to improve and maintain patients' general health and psycho-social well-being. To be responsible for obtaining patients information from observations, medical records, standardised leisure / recreation assessments, other staffs, the patients' families, and from the patients themselves to develop and carry out therapeutic leisure / recreation interventions consistent with the patients' physical needs and interests. To be responsible for instructing patient(s) in relaxation techniques to reduce the level of stress and tension; muscle stretching exercises and active / active assisted / resisted exercises through a variety of recreational activities by using internal and external resources. To be responsible for observing and documenting a patient's participation, reactions, and progress from different activities. And they should be able to demonstrate report writing in English. To be responsible for working as a team member in the delivery of meaningful recreation / leisure activities to assist patients to achieve /develop / maintain daily living skills. This will involve both individual work and group activities. To be responsible for assisting registered therapist(s) and Nurses (physiotherapist, occupational therapist, speech and language therapist and music therapist) to develop patients' recreation / leisure care plans which focusing on patients' physical, social and psycho-social health needs. To be responsible for escorting and planning patients' for outdoor recreation / leisure activities and ability to carry out basic nursing care (e.g emptying urinary bag, feeding, tracheal care) during outdoor activities. To be responsible to developing knowledge and understanding of local resources to support patients' to engage in educational, occupational and recreational activities in the community (e.g. the disability resource centre, local restaurant). To be responsible to recognising and respect patient as an individual with the same rights, needs and emotions as everyone else. And to promote the dignity and self esteem of patients at all times. To be responsible for maintaining appropriate professional boundaries in all interactions with patients, family and carers. To be responsible for identifying appropriate candidates for volunteer posts and supporting volunteers in providing meaningful activities for patients and monitoring their attendance and documentation. Supported by Human Resources Team. To be responsible for providing a regular seasonal time table of activities within the Centre to incorporate a variety of activities to accommodate all interests. The post holder is responsible for liaising fully with the centre management team when arranging entertainment so that staffing may be adjusted accordingly as necessary. What do I need to be successful? For this role, you are required to have the following attributes: You Must have full right to work in the UK without sponsorship (we are not accepting candidates on a student visa and skilled workers) Previous experience in the UK Communicate effectively through verbal and written skills and provide excellent customer service. A passion for caring for others. Work constructively as part of a team and understand your role and responsibilities. A positive attitude Willingness to undertake further training and development. What's in it for me? From £11.25 per hour depending on experience (which can rise to £12.25 per hour on weekends) Genuine career progression and development opportunities Career ladder, achieving promotions and gaining your core competencies along the way. Paid Breaks Onsite parking Free meals whilst working on shift. Company Pension Scheme Free staff minibus service at the start and end of your shift (Collection from Sutton Train Station) Free staff uniform and DBS Cycle to work scheme Employee Assistance Programme New and improved starter induction programme Comprehensive on the job training & support Shift : 40h per week - Monday to Friday Location: Purley- Surrey Contract: Permanent - Full Time
Fantastic Customer Service Adviser Role available in Cheadle with an excellent company. Job Summary: As a Customer Service Adviser you will play a vital role in ensuring the seamless delivery of exceptional customer service to patients. You will be the first point of contact for inquiries, providing support and assistance to enhance the overall patient experience. This position requires a proactive and empathetic individual with excellent communication skills. Responsibilities: Patient Engagement: Interact with patients and their families to address inquiries, concerns, and requests. Ensure a positive and empathetic customer experience by providing accurate and timely information. Appointment Scheduling: Coordinate and schedule patient appointments, ensuring efficient utilisation of resources. Collaborate with health care professionals to manage appointment calendars. Communication: Effectively communicate with patients, health care providers, and internal teams to facilitate smooth processes. Respond to emails, phone calls, and other forms of communication in a professional and timely manner. Problem Resolution: Identify and resolve customer issues promptly, escalating complex matters to the appropriate departments when necessary. Document and track customer interactions to enhance service quality. Billing and Insurance Support: Assist patients in understanding billing and insurance-related queries. Collaborate with billing and finance teams to address payment concerns. Quality Assurance: Ensure compliance with health care regulations and company policies. Contribute to continuous improvement initiatives to enhance customer service processes. Qualifications: Previous experience in customer service, preferably within the health care industry. Strong communication and interpersonal skills. Excellent organisational and multitasking abilities. Empathy and a customer-centric mindset. Familiarity with health care terminology and processes is advantageous. Education: Minimum of A-levels or equivalent; bachelor's degree is a plus. How to Apply: If you are passionate about providing exceptional customer service, we invite you to apply in the link below! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 22, 2024
Full time
Fantastic Customer Service Adviser Role available in Cheadle with an excellent company. Job Summary: As a Customer Service Adviser you will play a vital role in ensuring the seamless delivery of exceptional customer service to patients. You will be the first point of contact for inquiries, providing support and assistance to enhance the overall patient experience. This position requires a proactive and empathetic individual with excellent communication skills. Responsibilities: Patient Engagement: Interact with patients and their families to address inquiries, concerns, and requests. Ensure a positive and empathetic customer experience by providing accurate and timely information. Appointment Scheduling: Coordinate and schedule patient appointments, ensuring efficient utilisation of resources. Collaborate with health care professionals to manage appointment calendars. Communication: Effectively communicate with patients, health care providers, and internal teams to facilitate smooth processes. Respond to emails, phone calls, and other forms of communication in a professional and timely manner. Problem Resolution: Identify and resolve customer issues promptly, escalating complex matters to the appropriate departments when necessary. Document and track customer interactions to enhance service quality. Billing and Insurance Support: Assist patients in understanding billing and insurance-related queries. Collaborate with billing and finance teams to address payment concerns. Quality Assurance: Ensure compliance with health care regulations and company policies. Contribute to continuous improvement initiatives to enhance customer service processes. Qualifications: Previous experience in customer service, preferably within the health care industry. Strong communication and interpersonal skills. Excellent organisational and multitasking abilities. Empathy and a customer-centric mindset. Familiarity with health care terminology and processes is advantageous. Education: Minimum of A-levels or equivalent; bachelor's degree is a plus. How to Apply: If you are passionate about providing exceptional customer service, we invite you to apply in the link below! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Care Co-ordinator, UK Drivers Licence REQUIRED As a Care Coordinator , you will work closely with both patients and healthcare professionals to facilitate the best possible treatment and support. Here are the key duties and qualifications for this role: This role is full time and split between office-based work and out in the field - contracted 37.5 hours per week, you will be required to visit Service Users in their own home or in the community. Full UK driving licence is essential and mileage expenses can be claimed. Requirements: Education : NQV level 2 on care (Not essential but desireable) UK drivers licence Experience : Previous experience in healthcare coordination, administration, or patient care. Duties and Responsibilities: Patient Care Management : Rearranging Care Plans : When issues arise, the Care Coordinator adjusts care plans to address patient needs promptly. Monitoring Patients : Regularly visiting patients to assess the care provided and evaluate treatment progress. Collaborating with Care Teams : Working closely with other healthcare professionals to coordinate patient care effectively. Administrative Tasks : High-Quality Care Delivery : Ensuring that staff deliver personalized and high-quality care to patients. Budget Management : Managing budgets and ensuring financial effectiveness within medical care settings. Staff Supervision : Recruiting, training, and supervising staff while communicating patient needs to the medical team. Health and Safety Compliance : Ensuring compliance with health and safety regulations. Community Liaison : Collaborating with local community organizations and maintaining positive stakeholder relationships. Standard Compliance : Ensuring all activities, including personal care and medication administration, meet required standards. Reporting : Preparing reports related to patient progress. The organisation is an established and well-respected provider of home care for older people and supported living and social inclusion services for people with Learning Disabilities and Mental Health concerns in Bradford. #
Mar 22, 2024
Full time
Care Co-ordinator, UK Drivers Licence REQUIRED As a Care Coordinator , you will work closely with both patients and healthcare professionals to facilitate the best possible treatment and support. Here are the key duties and qualifications for this role: This role is full time and split between office-based work and out in the field - contracted 37.5 hours per week, you will be required to visit Service Users in their own home or in the community. Full UK driving licence is essential and mileage expenses can be claimed. Requirements: Education : NQV level 2 on care (Not essential but desireable) UK drivers licence Experience : Previous experience in healthcare coordination, administration, or patient care. Duties and Responsibilities: Patient Care Management : Rearranging Care Plans : When issues arise, the Care Coordinator adjusts care plans to address patient needs promptly. Monitoring Patients : Regularly visiting patients to assess the care provided and evaluate treatment progress. Collaborating with Care Teams : Working closely with other healthcare professionals to coordinate patient care effectively. Administrative Tasks : High-Quality Care Delivery : Ensuring that staff deliver personalized and high-quality care to patients. Budget Management : Managing budgets and ensuring financial effectiveness within medical care settings. Staff Supervision : Recruiting, training, and supervising staff while communicating patient needs to the medical team. Health and Safety Compliance : Ensuring compliance with health and safety regulations. Community Liaison : Collaborating with local community organizations and maintaining positive stakeholder relationships. Standard Compliance : Ensuring all activities, including personal care and medication administration, meet required standards. Reporting : Preparing reports related to patient progress. The organisation is an established and well-respected provider of home care for older people and supported living and social inclusion services for people with Learning Disabilities and Mental Health concerns in Bradford. #