South Thames College are seeking an Admissions Officer to provide an information and enrolment service to prospective and existing students and staff. Providing high quality customer care, in person, phone or email, you will maintain up to date knowledge on courses, fee payments and eligibility to study and respond to queries accurately and appropriately. You will maintain and complete up to date enrolment related documents including fee assessment documents, application forms, financial forms such as daily cash ups, and carry out administrative and enrolment duties such as, assess payment options for learners, post duties, reception duties and supporting Admissions events as required. We re looking for someone who has experience of working in a customer focused environment which includes providing a high quality courteous, informative, and responsive service to customers. Your experience will include administration, supporting a team to function effectively and meet customer needs, and mean you will have a good level of computer literacy with accurate keyboard and data entry skills. You ll have excellent interpersonal skills, be able to communicate well with students, visitors and staff in a confident and professional manner, and have the ability to work under pressure whilst adhering to strict deadlines. Closing date for the return of a complete online application is 2nd May 2024 The benefits package includes 27 days annual leave, plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees physical and mental health. This leave is all in addition to Bank Holiday entitlement. There is an excellent pension scheme that receives a significant financial contribution from the employer, subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve. When you click on Apply , you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.
Apr 18, 2024
Full time
South Thames College are seeking an Admissions Officer to provide an information and enrolment service to prospective and existing students and staff. Providing high quality customer care, in person, phone or email, you will maintain up to date knowledge on courses, fee payments and eligibility to study and respond to queries accurately and appropriately. You will maintain and complete up to date enrolment related documents including fee assessment documents, application forms, financial forms such as daily cash ups, and carry out administrative and enrolment duties such as, assess payment options for learners, post duties, reception duties and supporting Admissions events as required. We re looking for someone who has experience of working in a customer focused environment which includes providing a high quality courteous, informative, and responsive service to customers. Your experience will include administration, supporting a team to function effectively and meet customer needs, and mean you will have a good level of computer literacy with accurate keyboard and data entry skills. You ll have excellent interpersonal skills, be able to communicate well with students, visitors and staff in a confident and professional manner, and have the ability to work under pressure whilst adhering to strict deadlines. Closing date for the return of a complete online application is 2nd May 2024 The benefits package includes 27 days annual leave, plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees physical and mental health. This leave is all in addition to Bank Holiday entitlement. There is an excellent pension scheme that receives a significant financial contribution from the employer, subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve. When you click on Apply , you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.
Customer Services Executive - Investment Management Operations Liverpool - Salary negotiable around £23,000-25,000 plus company benefits and bonus MBF Recruitment are currently working with one of the UK's largest Wealth Management Organisations who specialise in providing Financial Advice and Investment Management Solutions to private clients and businesses throughout the UK. They are currently looking to Recruit an Operations Executive to provide support to their customers The position is a Customer Services focused role, with the company able to offer excellent training upon joining the business. Therefore the role is suitable to Graduates, School Leavers and 2nd Jobs as well as expereinced Customer Services professionals.As an Operations Executive , you will play a pivotal role in ensuring their customers receive a first class customer service while upholding the highest standards of compliance. Your responsibilities will include: Performing daily operations and administrative tasks Facilitating the onboarding of new clients Promptly addressing client inquiries via telephone, email, and written correspondence Contributing to process enhancements and participating in ad-hoc projects to improve service delivery. Providing support and training to team members, fostering a positive and collaborative work environment. To excel in this role, you should possess: A keen interest in financial services and investment management. Proficiency in Microsoft Office, particularly Word and Excel. Strong interpersonal and communication skills. Ability to work both independently and collaboratively within a team. Excellent problem-solving abilities and attention to detail. Effective time management skills and the ability to meet deadlines. Flexibility in handling changing priorities. Professional Qualifications and Education: GCSEs (or equivalent) at level C or higher in relevant subjects. Relevant professional qualifications such as CISI Investment Operations Certificate (desirable but not essential). On offer: The company are able to offer a competitive basic starting salary of between £23,000-25,000 Comprehensive benefits package including Pension, Life insurance, Holiday allowance Study support for those looking for further professional development Genuine opportunities for progression
Apr 17, 2024
Full time
Customer Services Executive - Investment Management Operations Liverpool - Salary negotiable around £23,000-25,000 plus company benefits and bonus MBF Recruitment are currently working with one of the UK's largest Wealth Management Organisations who specialise in providing Financial Advice and Investment Management Solutions to private clients and businesses throughout the UK. They are currently looking to Recruit an Operations Executive to provide support to their customers The position is a Customer Services focused role, with the company able to offer excellent training upon joining the business. Therefore the role is suitable to Graduates, School Leavers and 2nd Jobs as well as expereinced Customer Services professionals.As an Operations Executive , you will play a pivotal role in ensuring their customers receive a first class customer service while upholding the highest standards of compliance. Your responsibilities will include: Performing daily operations and administrative tasks Facilitating the onboarding of new clients Promptly addressing client inquiries via telephone, email, and written correspondence Contributing to process enhancements and participating in ad-hoc projects to improve service delivery. Providing support and training to team members, fostering a positive and collaborative work environment. To excel in this role, you should possess: A keen interest in financial services and investment management. Proficiency in Microsoft Office, particularly Word and Excel. Strong interpersonal and communication skills. Ability to work both independently and collaboratively within a team. Excellent problem-solving abilities and attention to detail. Effective time management skills and the ability to meet deadlines. Flexibility in handling changing priorities. Professional Qualifications and Education: GCSEs (or equivalent) at level C or higher in relevant subjects. Relevant professional qualifications such as CISI Investment Operations Certificate (desirable but not essential). On offer: The company are able to offer a competitive basic starting salary of between £23,000-25,000 Comprehensive benefits package including Pension, Life insurance, Holiday allowance Study support for those looking for further professional development Genuine opportunities for progression
Berry Recruitment are currently seeking an Admin Assistant for our client based in Watford. This is a temporary position that is expected to last for 12 weeks. Role Overview: As an Admin Assistant, you'll play a vital role in providing administrative support to our team. Your responsibilities will include managing office tasks, maintaining records, and assisting with various administrative duties. Hourly Rate: £11.82 per hour Working Hours: Monday - Friday (9am-5pm) Requirements: Possess basic DBS clearance or be prepared to undergo a basic DBS check. Proficient in using Microsoft Office suite and ability to adapt to new software. Strong customer service orientation. Competency in general IT applications. Detail-oriented with excellent communication skills. Organised with effective time management skills. Professional and courteous telephone manner. Ability to convey information clearly and accurately. If you're interested and available to start on the 2nd April, please apply online today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 17, 2024
Full time
Berry Recruitment are currently seeking an Admin Assistant for our client based in Watford. This is a temporary position that is expected to last for 12 weeks. Role Overview: As an Admin Assistant, you'll play a vital role in providing administrative support to our team. Your responsibilities will include managing office tasks, maintaining records, and assisting with various administrative duties. Hourly Rate: £11.82 per hour Working Hours: Monday - Friday (9am-5pm) Requirements: Possess basic DBS clearance or be prepared to undergo a basic DBS check. Proficient in using Microsoft Office suite and ability to adapt to new software. Strong customer service orientation. Competency in general IT applications. Detail-oriented with excellent communication skills. Organised with effective time management skills. Professional and courteous telephone manner. Ability to convey information clearly and accurately. If you're interested and available to start on the 2nd April, please apply online today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Chichester College have an exciting opportunity for you to join us as an Examinations Administrator at our Crawley campus . You will join us on a part time, maternity cover contract basis, working 30 hours per week,and in return, we will offer a competitive salary of £22,079 - £22,785 pro rata per annum (£17,901.89 - £18,474.32), plus £494.66 Crawley Weighting Allowance. The Examinations Administrator role: Do you have strong administrative skills and want to support our students as they undertake their examinations and aim to achieve their goals? As our Examinations Administrator, you will provide administrative support to the Examinations Co-ordinator and assist in the general administration work of the Exams Office. The tasks you undertake in this role will ensure our students have the best possible experience when planning for their exams. Key Responsibilities of our Examinations Administrator : Assisting College staff in all aspects of the examination boards entry/registration procedures. Dealing with student queries and any questions relating to their qualifications. Dealing with a wide range of staff and students. Keeping abreast of changing rules and regulations and to communicate these changes to staff. Managing and replying promptly to emails, written correspondence and verbal communication. Scheduling on-demand/on-line test requests Helping maintain computer records of exam entries and timetables Being responsible for the collection and receipting of specified exam fees from candidates Liaising with the Additional Learning Support team regarding students who need extra exam support Preparing examination packs for issue to Invigilators on a daily basis Liaising with Invigilators to impart instructions prior to the commencement of the examinations Liaising with external examination boards regarding queries Checking and despatching completed examination papers Preparing the despatch of results and certificates Our ideal Examinations Administrator should have the below skills and experience: Administrative experience, including data entry Experience dealing with the public in a customer service environment Knowledge of day to day office procedures GCSE grade C or above (or equivalent) including Maths and English Time management, organisational skills and the ability to meet deadlines Customer service skills Ability to communicate effectively with a diverse range of people at all ages and levels, verbally and in writing Ability to work alone and as part of a team with interpersonal skills Flexible approach to work Closing date for applications: 15th April 2024 Interview date: 2nd May 2024 The Chichester College Group has seven colleges, Anglia Examinations, First Steps Childcare Group, Chichester English School and 2,600 staff spread across West Sussex and Brighton & Hove. This makes us the largest college group in Sussex, providing high quality learning opportunities for over 25,000 students every year. We offer generous pension schemes, hybrid working opportunities, college closure days over the Christmas period (which is not deducted from annual leave entitlement) plus the option to purchase up to 10 days additional leave, and discounts at onsite facilities such as gym membership and nursery fees at certain campuses If you would like to learn more about our Examinations Administrator role, then please click ' apply ' today! All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks.
Apr 17, 2024
Full time
Chichester College have an exciting opportunity for you to join us as an Examinations Administrator at our Crawley campus . You will join us on a part time, maternity cover contract basis, working 30 hours per week,and in return, we will offer a competitive salary of £22,079 - £22,785 pro rata per annum (£17,901.89 - £18,474.32), plus £494.66 Crawley Weighting Allowance. The Examinations Administrator role: Do you have strong administrative skills and want to support our students as they undertake their examinations and aim to achieve their goals? As our Examinations Administrator, you will provide administrative support to the Examinations Co-ordinator and assist in the general administration work of the Exams Office. The tasks you undertake in this role will ensure our students have the best possible experience when planning for their exams. Key Responsibilities of our Examinations Administrator : Assisting College staff in all aspects of the examination boards entry/registration procedures. Dealing with student queries and any questions relating to their qualifications. Dealing with a wide range of staff and students. Keeping abreast of changing rules and regulations and to communicate these changes to staff. Managing and replying promptly to emails, written correspondence and verbal communication. Scheduling on-demand/on-line test requests Helping maintain computer records of exam entries and timetables Being responsible for the collection and receipting of specified exam fees from candidates Liaising with the Additional Learning Support team regarding students who need extra exam support Preparing examination packs for issue to Invigilators on a daily basis Liaising with Invigilators to impart instructions prior to the commencement of the examinations Liaising with external examination boards regarding queries Checking and despatching completed examination papers Preparing the despatch of results and certificates Our ideal Examinations Administrator should have the below skills and experience: Administrative experience, including data entry Experience dealing with the public in a customer service environment Knowledge of day to day office procedures GCSE grade C or above (or equivalent) including Maths and English Time management, organisational skills and the ability to meet deadlines Customer service skills Ability to communicate effectively with a diverse range of people at all ages and levels, verbally and in writing Ability to work alone and as part of a team with interpersonal skills Flexible approach to work Closing date for applications: 15th April 2024 Interview date: 2nd May 2024 The Chichester College Group has seven colleges, Anglia Examinations, First Steps Childcare Group, Chichester English School and 2,600 staff spread across West Sussex and Brighton & Hove. This makes us the largest college group in Sussex, providing high quality learning opportunities for over 25,000 students every year. We offer generous pension schemes, hybrid working opportunities, college closure days over the Christmas period (which is not deducted from annual leave entitlement) plus the option to purchase up to 10 days additional leave, and discounts at onsite facilities such as gym membership and nursery fees at certain campuses If you would like to learn more about our Examinations Administrator role, then please click ' apply ' today! All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks.
Two Part-Time Media Accreditation Assistants required to work in the Communications Team for Farnborough Airshow. Required: one -3rd June - 26th July 3 Days Per week one -17th June - 26th July 2 Days Per Week Candidates must be able to work full-time hours WC 15th July and WC 22nd July. Week before the Airshow and week of Airshow. The role requires an individual ideally with an awareness of the global media landscape and the ability to carry out comprehensive research to determine quality of journalist applying. Also required is the ability to work using a specific IT systems The key functions for the Media Accreditation Assistant are: Receiving applications, researching and processing them in advance of, and during the airshow Answering calls and emails from media with queries about their application Ensuring the process around creating and distributing media passes is well managed Creating passes on site during the show and delivering them to media when necessary. Assisting the comms and marketing teams with admin support The Media Accreditation Coordinator should have the following skills and experience: Administrative and IT skills Good telephone manner Good written English Organised, efficient, flexible attitude, calm under pressure and able to work to deadlines. Hours: 3 days first six weeks Validation week, 6 days inc. 21st Jul Show Week 5 days at 8.5hrs per day Or 2 days first four weeks Validation week 6 days inc. 21st Jul Show Week 5 days at 8.5 hrs per day Additional days- Sunday 21st July All applicants must be able to commit to the full duration of the contract. Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion.
Apr 17, 2024
Full time
Two Part-Time Media Accreditation Assistants required to work in the Communications Team for Farnborough Airshow. Required: one -3rd June - 26th July 3 Days Per week one -17th June - 26th July 2 Days Per Week Candidates must be able to work full-time hours WC 15th July and WC 22nd July. Week before the Airshow and week of Airshow. The role requires an individual ideally with an awareness of the global media landscape and the ability to carry out comprehensive research to determine quality of journalist applying. Also required is the ability to work using a specific IT systems The key functions for the Media Accreditation Assistant are: Receiving applications, researching and processing them in advance of, and during the airshow Answering calls and emails from media with queries about their application Ensuring the process around creating and distributing media passes is well managed Creating passes on site during the show and delivering them to media when necessary. Assisting the comms and marketing teams with admin support The Media Accreditation Coordinator should have the following skills and experience: Administrative and IT skills Good telephone manner Good written English Organised, efficient, flexible attitude, calm under pressure and able to work to deadlines. Hours: 3 days first six weeks Validation week, 6 days inc. 21st Jul Show Week 5 days at 8.5hrs per day Or 2 days first four weeks Validation week 6 days inc. 21st Jul Show Week 5 days at 8.5 hrs per day Additional days- Sunday 21st July All applicants must be able to commit to the full duration of the contract. Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion.
School Office Manager Job Details Contract type: Full-time, 36 hours per week, term time plus 2 weeks (41 weeks) Salary: £34,109 - £35,767 Hours: 8:00am - 4:00pm Start Date: 01st June 2024 School Office Manager The Role If you're passionate about making a meaningful impact in education and thrive in a collaborative, progressive atmosphere, this is the perfect opportunity to contribute to a school committed to excellence. This fantastic special school is looking to recruit a full-time Office Manager to take responsibility for the smooth running of the office where your professionalism, initiative and office skills will be welcomed. You will have plenty of room to be creative and management is always open to new ideas that positively impact the running of our school. The school is a newly opened special school for Social, Emotional and Mental Health pupils, currently catering for pupils from KS2 to KS4 and offering a curriculum based on a child's right to learn, grow, and thrive. The school absolutely believe that all their children and young people deserve to achieve and succeed and will do so, with the right guidance and academic and pastoral support. This role is unique as you would be supporting a small school to grow and move. You will have the flexibility to implement new procedures and systems to ensure the smooth running of the office alongside leading a small team and liaising with external partners to facilitate the site maintenance, cleaning, and catering. This is an autonomous role, and you need to be comfortable being independent and making decisions while representing and upholding the values of the school. This position will suit you if you have good interpersonal and presentation skills, and office management experience. You need to be self-directed and have organisational and problem-solving skills to support the changing school size. School Office Manager Requirements Experience of managing a team. Experience within an educational setting. Extensive experience with Microsoft Office, Excel and Bromcom. Experience using database management systems. Excellent interpersonal, oral, and written communication skills. Experience of Exams at Secondary Level/SATs systems and procedures. Excellent HR Management skills. Excellent time management and organisational skills. Extensive understanding of site management, compliance, and Health & Safety. Excellent ability to produce high quality reports and correspondence to stakeholders. Ability to uphold the values, standards, and expectations of the schools. School Office Manager Key Benefits Supportive and friendly staff who work together as a team. Forward-thinking approaches to learning, professional development, and school improvement. Continuous professional development & learning opportunities. Employee benefits scheme offering great discounts from a range of brands. Salary sacrifice schemes such as Cycle to Work. Employee Assistance Programme offering 24/7 access to a confidential employee helpline staffed by trained counsellors. Access to private GP services, counselling, financial wellbeing advice, physiotherapy, and other specialist services. Family-friendly policies and options for flexible working. A commitment to your career aspirations and professional development. A clear vision for the future and strong school values. If you are interested in this School Office Manager opportunity, please apply today! You will be contacted by your personal consultant, if shortlisted. Closing Date: Thursday 18th April 2024 Interview Date: Monday 22nd April 2024
Apr 16, 2024
Full time
School Office Manager Job Details Contract type: Full-time, 36 hours per week, term time plus 2 weeks (41 weeks) Salary: £34,109 - £35,767 Hours: 8:00am - 4:00pm Start Date: 01st June 2024 School Office Manager The Role If you're passionate about making a meaningful impact in education and thrive in a collaborative, progressive atmosphere, this is the perfect opportunity to contribute to a school committed to excellence. This fantastic special school is looking to recruit a full-time Office Manager to take responsibility for the smooth running of the office where your professionalism, initiative and office skills will be welcomed. You will have plenty of room to be creative and management is always open to new ideas that positively impact the running of our school. The school is a newly opened special school for Social, Emotional and Mental Health pupils, currently catering for pupils from KS2 to KS4 and offering a curriculum based on a child's right to learn, grow, and thrive. The school absolutely believe that all their children and young people deserve to achieve and succeed and will do so, with the right guidance and academic and pastoral support. This role is unique as you would be supporting a small school to grow and move. You will have the flexibility to implement new procedures and systems to ensure the smooth running of the office alongside leading a small team and liaising with external partners to facilitate the site maintenance, cleaning, and catering. This is an autonomous role, and you need to be comfortable being independent and making decisions while representing and upholding the values of the school. This position will suit you if you have good interpersonal and presentation skills, and office management experience. You need to be self-directed and have organisational and problem-solving skills to support the changing school size. School Office Manager Requirements Experience of managing a team. Experience within an educational setting. Extensive experience with Microsoft Office, Excel and Bromcom. Experience using database management systems. Excellent interpersonal, oral, and written communication skills. Experience of Exams at Secondary Level/SATs systems and procedures. Excellent HR Management skills. Excellent time management and organisational skills. Extensive understanding of site management, compliance, and Health & Safety. Excellent ability to produce high quality reports and correspondence to stakeholders. Ability to uphold the values, standards, and expectations of the schools. School Office Manager Key Benefits Supportive and friendly staff who work together as a team. Forward-thinking approaches to learning, professional development, and school improvement. Continuous professional development & learning opportunities. Employee benefits scheme offering great discounts from a range of brands. Salary sacrifice schemes such as Cycle to Work. Employee Assistance Programme offering 24/7 access to a confidential employee helpline staffed by trained counsellors. Access to private GP services, counselling, financial wellbeing advice, physiotherapy, and other specialist services. Family-friendly policies and options for flexible working. A commitment to your career aspirations and professional development. A clear vision for the future and strong school values. If you are interested in this School Office Manager opportunity, please apply today! You will be contacted by your personal consultant, if shortlisted. Closing Date: Thursday 18th April 2024 Interview Date: Monday 22nd April 2024
Children&;s Hospice South West
St. Austell, Cornwall
Legacy Fundraiser Location : This role can be based at any three of our Hospices: Charlton Farm in Bristol, Little Bridge House in Barnstaple or Little Harbour in St Austell and home. Job Type: Full time, 37 hours per week Contract Type: Permanent Salary: £31,543 - £37,034 per annum About Us Children s Hospice South West is a highly successful and well-established charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West. About the role Designing and developing marketing plans and campaigns for legacy and In Memorium giving under the guidance of the Individual Giving Manager, you will be responsible to ensure legacy fundraising is promoted as an integral part of CHSW fundraising and in line with CHSW s fundraising strategy, to include development of and leading new fundraising initiatives and relevant events. You will be leading, driving, developing, and delivering Gifts in Wills and In Memorium appeals and campaigns, developing effective Will writing and Tribute Fund partnerships and accountable for growth in legacy and In Memorium supporter bases. You will be responsible for growing our legacy enquiries and pledgers and In Memorium donors and Tribute Fund holders by effective attraction, engagement, and stewarding strategies. In addition to this, you will be supporting the Legacy Officer with the administration of the legacy notification caseload. The successful candidate will have: • Experience of working in a fundraising and/or marketing environment and developing integrated campaigns • A proven track record of income generation working to targets and deadlines. • Experience of successfully managing a wide range of activities in a team environment • Strong interpersonal skills, to include verbal and written communication. • Confidence, be engaging and have influential written/verbal communications skills, including public speaking. • A full driving licence and (or ability to travel within the region). • A qualification or relevant experience in Legacy Marketing/Administration and/or Fundraising would be advantageous but is not essential. If you would like an informal discussion about this role, please contact us. Closing Date: 22nd April 2024 Anticipated Interviews: 29th April 2024, held via Teams. We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early. CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number (phone number removed) Why Work For Us Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children s Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Legacy campaign management, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Charities, Fundraising Assistant, Fundraising Officer, Events Officer, Events Assistant, Charity Worker, Charity Fundraiser, Charity Fundraising Officer, etc. REF-(Apply online only)
Apr 16, 2024
Full time
Legacy Fundraiser Location : This role can be based at any three of our Hospices: Charlton Farm in Bristol, Little Bridge House in Barnstaple or Little Harbour in St Austell and home. Job Type: Full time, 37 hours per week Contract Type: Permanent Salary: £31,543 - £37,034 per annum About Us Children s Hospice South West is a highly successful and well-established charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West. About the role Designing and developing marketing plans and campaigns for legacy and In Memorium giving under the guidance of the Individual Giving Manager, you will be responsible to ensure legacy fundraising is promoted as an integral part of CHSW fundraising and in line with CHSW s fundraising strategy, to include development of and leading new fundraising initiatives and relevant events. You will be leading, driving, developing, and delivering Gifts in Wills and In Memorium appeals and campaigns, developing effective Will writing and Tribute Fund partnerships and accountable for growth in legacy and In Memorium supporter bases. You will be responsible for growing our legacy enquiries and pledgers and In Memorium donors and Tribute Fund holders by effective attraction, engagement, and stewarding strategies. In addition to this, you will be supporting the Legacy Officer with the administration of the legacy notification caseload. The successful candidate will have: • Experience of working in a fundraising and/or marketing environment and developing integrated campaigns • A proven track record of income generation working to targets and deadlines. • Experience of successfully managing a wide range of activities in a team environment • Strong interpersonal skills, to include verbal and written communication. • Confidence, be engaging and have influential written/verbal communications skills, including public speaking. • A full driving licence and (or ability to travel within the region). • A qualification or relevant experience in Legacy Marketing/Administration and/or Fundraising would be advantageous but is not essential. If you would like an informal discussion about this role, please contact us. Closing Date: 22nd April 2024 Anticipated Interviews: 29th April 2024, held via Teams. We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early. CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number (phone number removed) Why Work For Us Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children s Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Legacy campaign management, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Charities, Fundraising Assistant, Fundraising Officer, Events Officer, Events Assistant, Charity Worker, Charity Fundraiser, Charity Fundraising Officer, etc. REF-(Apply online only)
2nd Line Support Engineer - Brixworth, Northamptonshire - Permanent Salary up to 32,000 Dependent on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across the EMEA region. Due to ongoing promotions and team expansion, a 2nd Line position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a growing customer base. This is a VIP ( and very cool !) customer site, working on behalf of a Managed Service Provider who support their Client with any and all IT requirements they require to enhance their technical capabilities and support daily operations. We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2nd Line Support Engineer role supporting external customers. Requirements: At least 24 months previous IT support experience in a 2nd Line capacity Proven knowledge of Microsoft based server operating systems with emphasis on Windows server 2012/2016/2019 administration. Experienced troubleshooting Microsoft Applications, Active Directory, Office 365, Group Policy etc Ability to install and configure hardware, software and operating systems Proficient in basic TCP/IP switching and network administration, DHCP/DNS Ability to troubleshoot and solve technical problems independently. Good understanding of PC hardware set-up and configuration A Driving Licence is Essential & a DBS Check will be required Qualifications: The following certifications are desirable but not necessarily essential. Microsoft Professional Certifications ITIL Foundation
Apr 16, 2024
Full time
2nd Line Support Engineer - Brixworth, Northamptonshire - Permanent Salary up to 32,000 Dependent on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across the EMEA region. Due to ongoing promotions and team expansion, a 2nd Line position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a growing customer base. This is a VIP ( and very cool !) customer site, working on behalf of a Managed Service Provider who support their Client with any and all IT requirements they require to enhance their technical capabilities and support daily operations. We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2nd Line Support Engineer role supporting external customers. Requirements: At least 24 months previous IT support experience in a 2nd Line capacity Proven knowledge of Microsoft based server operating systems with emphasis on Windows server 2012/2016/2019 administration. Experienced troubleshooting Microsoft Applications, Active Directory, Office 365, Group Policy etc Ability to install and configure hardware, software and operating systems Proficient in basic TCP/IP switching and network administration, DHCP/DNS Ability to troubleshoot and solve technical problems independently. Good understanding of PC hardware set-up and configuration A Driving Licence is Essential & a DBS Check will be required Qualifications: The following certifications are desirable but not necessarily essential. Microsoft Professional Certifications ITIL Foundation
The Ashdown Group have been engaged by a global market research organisation, to assist them in their search for a 2nd line IT Support analyst This role is hybrid working two days from their central London offices and three days from home. During the initial months there will be more days in the office Our client are looking for an experienced IT support analyst to join their in-house team, supporting approximately 100 users across 2 locations (London and New York) for all IT and Technology requirements. Working closely with the IT director this role will enable you to develop your IT skills in a professional corporate environment, to maintain and deliver a high-quality IT service to staff. You will be the first point of contact for all day-to-day IT support as well as implementing projects and driving business improvement through technology change, you will be an integral team member with the encouragement to develop your IT career. You'll need experience providing IT support within a professional B2B environemnt, being the first point of call for all IT troubleshooting and remote support for 100 Users in London and New York. You must be comfortable providing in person support to senior executives. You'll be comfortable supporting Microsoft Technologies, Office 365 Administration including: Device deployment (Autopilot), Device Management (Intune), Software Deployment (Intune) Exchange Online, MS Teams , SharePoint and Exchange AD. You'll be involved in the day to day delivery of IT services including managing the joiners process; set-up, configure, and inductions as well as ensuring the closing of systems for leavers Day to day responsibilities will also include liaising with 3rd party suppliers and contractors, procurement and management of IT hardware, Software and Services and assisting with IT and business change projects. Preparing and managing meeting room tech; Teams Rooms and presentation equipment as well as assist with other duties within IT, Office Support and Team Operations. As well as offering a supportive and collaborative environment, hybrid and flexible working the salary on offer is up to £45,000 and generous benefits packing including healthcare , income protection, critical illness cover and increased holiday with tenure.
Apr 15, 2024
Full time
The Ashdown Group have been engaged by a global market research organisation, to assist them in their search for a 2nd line IT Support analyst This role is hybrid working two days from their central London offices and three days from home. During the initial months there will be more days in the office Our client are looking for an experienced IT support analyst to join their in-house team, supporting approximately 100 users across 2 locations (London and New York) for all IT and Technology requirements. Working closely with the IT director this role will enable you to develop your IT skills in a professional corporate environment, to maintain and deliver a high-quality IT service to staff. You will be the first point of contact for all day-to-day IT support as well as implementing projects and driving business improvement through technology change, you will be an integral team member with the encouragement to develop your IT career. You'll need experience providing IT support within a professional B2B environemnt, being the first point of call for all IT troubleshooting and remote support for 100 Users in London and New York. You must be comfortable providing in person support to senior executives. You'll be comfortable supporting Microsoft Technologies, Office 365 Administration including: Device deployment (Autopilot), Device Management (Intune), Software Deployment (Intune) Exchange Online, MS Teams , SharePoint and Exchange AD. You'll be involved in the day to day delivery of IT services including managing the joiners process; set-up, configure, and inductions as well as ensuring the closing of systems for leavers Day to day responsibilities will also include liaising with 3rd party suppliers and contractors, procurement and management of IT hardware, Software and Services and assisting with IT and business change projects. Preparing and managing meeting room tech; Teams Rooms and presentation equipment as well as assist with other duties within IT, Office Support and Team Operations. As well as offering a supportive and collaborative environment, hybrid and flexible working the salary on offer is up to £45,000 and generous benefits packing including healthcare , income protection, critical illness cover and increased holiday with tenure.
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 15, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Lincoln Diocesan Board of Education
Lincoln, Lincolnshire
The Lincoln Diocesan Board of Education have an exciting opportunity for an Administrator to join their team. Location: Edward King House, Minster Yard, Lincoln, LN2 1PU Salary: £25,000 pa (pro rata for term time only) Job Type: Permanent/ Full Time -37.5 hours per week (would consider term time only + 3 weeks pro rata) Close Date: 18th of April at 12:00 About Us: The Lincoln Diocesan Board of Education (LDBE) is an organisation associated with the Diocese of Lincoln. It oversees and supports the educational endeavours within the Diocese, particularly focusing on schools and academies affiliated with the Church of England. The LDBE plays a role in shaping the educational policies, providing resources, and ensuring the alignment of educational practices with Christian values within the Diocese of Lincoln. Administrator The Role: The Lincoln Diocesan Board of Education (LDBE) is seeking to appoint an outstanding Administrator to join our dedicated and talented team, which inspires and supports our family of 142 church schools and academies across the Diocese of Lincoln. This is a rewarding role at the heart of an organisation which places Christian vision and values at the centre of all that we do, in enabling schools and academies to build resilient communities of children and young people. Administrator Key Responsibilities: - Manage and co-ordinate administrative functions - Ability to plan and manage complex work schedules and priorities effectively - Effectively maintain databases - Work collaboratively as well as on your own - Use your initiative to further develop systems and practices - Adapt and embrace new opportunities - Inspire trust and confidence - Be in sympathy with the aims of a Christian organisation Administrator You: - Proven track record as a successful administrator in an office environment - High level of communication skills including written and spoken communication - Experience of using Microsoft Office - Strong organisational skills Administrator Benefits: - 25 days annual leave plus bank holidays (pro rata for term time only) - Sick pay - Pension scheme - Flexible working options available (hybrid) - On-site parking - Gifted leave between Christmas and New Year - Gifted leave Maundy Thursday afternoon - Professional development - A supportive, dynamic and caring team working within an education and Christian context Application Process: The LDBE promotes diversity and seeks a workforce which reflects Christian values. Applications are welcome from all, irrespective of gender, sexuality, race, religion, marital status, age, or disability. The LDBE is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. We will require the successful applicant to undertake a Basic Criminal Record check via the DBS. The deadline for this role is Thursday, April 18th at 12:00 PM. Successful candidates will proceed to the shortlisting stage on Monday, April 22nd. Interviews are scheduled for Friday, May 3rd. Join our team at The Lincoln Diocesan Board of Education! Be part of our mission to provide excellent education. Apply now!
Apr 15, 2024
Full time
The Lincoln Diocesan Board of Education have an exciting opportunity for an Administrator to join their team. Location: Edward King House, Minster Yard, Lincoln, LN2 1PU Salary: £25,000 pa (pro rata for term time only) Job Type: Permanent/ Full Time -37.5 hours per week (would consider term time only + 3 weeks pro rata) Close Date: 18th of April at 12:00 About Us: The Lincoln Diocesan Board of Education (LDBE) is an organisation associated with the Diocese of Lincoln. It oversees and supports the educational endeavours within the Diocese, particularly focusing on schools and academies affiliated with the Church of England. The LDBE plays a role in shaping the educational policies, providing resources, and ensuring the alignment of educational practices with Christian values within the Diocese of Lincoln. Administrator The Role: The Lincoln Diocesan Board of Education (LDBE) is seeking to appoint an outstanding Administrator to join our dedicated and talented team, which inspires and supports our family of 142 church schools and academies across the Diocese of Lincoln. This is a rewarding role at the heart of an organisation which places Christian vision and values at the centre of all that we do, in enabling schools and academies to build resilient communities of children and young people. Administrator Key Responsibilities: - Manage and co-ordinate administrative functions - Ability to plan and manage complex work schedules and priorities effectively - Effectively maintain databases - Work collaboratively as well as on your own - Use your initiative to further develop systems and practices - Adapt and embrace new opportunities - Inspire trust and confidence - Be in sympathy with the aims of a Christian organisation Administrator You: - Proven track record as a successful administrator in an office environment - High level of communication skills including written and spoken communication - Experience of using Microsoft Office - Strong organisational skills Administrator Benefits: - 25 days annual leave plus bank holidays (pro rata for term time only) - Sick pay - Pension scheme - Flexible working options available (hybrid) - On-site parking - Gifted leave between Christmas and New Year - Gifted leave Maundy Thursday afternoon - Professional development - A supportive, dynamic and caring team working within an education and Christian context Application Process: The LDBE promotes diversity and seeks a workforce which reflects Christian values. Applications are welcome from all, irrespective of gender, sexuality, race, religion, marital status, age, or disability. The LDBE is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. We will require the successful applicant to undertake a Basic Criminal Record check via the DBS. The deadline for this role is Thursday, April 18th at 12:00 PM. Successful candidates will proceed to the shortlisting stage on Monday, April 22nd. Interviews are scheduled for Friday, May 3rd. Join our team at The Lincoln Diocesan Board of Education! Be part of our mission to provide excellent education. Apply now!
Our client, a leading global organisation, are seeking a talented and proactive 1st/2nd Line Support specialist on a 12-month contract basis, inside IR35. This role presents an exciting opportunity to work for a market leading company as they embark on a new phase of their journey and will see you as a key member of their newly established team. This will be their first recruit into the IT team so you must be comfortable working in a stand-alone role initially. The role will be remote based for the first several weeks and then be based at their brand-new offices in Maidenhead. The successful candidate will be responsible for providing 1st/2nd line technical support to their newly appointed internal team, ensuring the smooth operation of their IT infrastructure and applications. You will possess excellent communication skills, a customer-focused mindset and a commitment to delivering high-quality support services. You will act as the main point of contact for internal staff seeking technical assistance via phone, email, or in-person so you must be confident working autonomously. You will be the key person to respond to all IT-related issues and so must be confident in resolving issues around hardware, software, network, and application support. You will troubleshoot and diagnose problems, escalate issues as necessary to the company s central IT team in Switzerland and follow up with users to ensure resolution. You will also configure, and maintain hardware and software components, including desktops, laptops, printers, and peripherals. The ideal candidate will have: Experience of providing 1st and 2nd line technical support in a corporate environment. Solid Windows 10 &/or 11/ Office 365 Confluence/Jira/ITSM tools Active Directory/Administration (Account set ups etc) Exchange Administration/Mail tracking Good knowledge of VPN/Citrix Troubleshooting PCs/Laptops/vShpere/MFD s/Screens/AntiVirus software/Edge&Chrome support Audio support: Video Conferencing/Teams meetings/Webex Laptop/Desktop builds and MFD support Exposure of Bloomberg/Reuters desirable This is a site-based role with some flexible working. The role is Inside IR35 - £275-£300 per day
Apr 14, 2024
Contractor
Our client, a leading global organisation, are seeking a talented and proactive 1st/2nd Line Support specialist on a 12-month contract basis, inside IR35. This role presents an exciting opportunity to work for a market leading company as they embark on a new phase of their journey and will see you as a key member of their newly established team. This will be their first recruit into the IT team so you must be comfortable working in a stand-alone role initially. The role will be remote based for the first several weeks and then be based at their brand-new offices in Maidenhead. The successful candidate will be responsible for providing 1st/2nd line technical support to their newly appointed internal team, ensuring the smooth operation of their IT infrastructure and applications. You will possess excellent communication skills, a customer-focused mindset and a commitment to delivering high-quality support services. You will act as the main point of contact for internal staff seeking technical assistance via phone, email, or in-person so you must be confident working autonomously. You will be the key person to respond to all IT-related issues and so must be confident in resolving issues around hardware, software, network, and application support. You will troubleshoot and diagnose problems, escalate issues as necessary to the company s central IT team in Switzerland and follow up with users to ensure resolution. You will also configure, and maintain hardware and software components, including desktops, laptops, printers, and peripherals. The ideal candidate will have: Experience of providing 1st and 2nd line technical support in a corporate environment. Solid Windows 10 &/or 11/ Office 365 Confluence/Jira/ITSM tools Active Directory/Administration (Account set ups etc) Exchange Administration/Mail tracking Good knowledge of VPN/Citrix Troubleshooting PCs/Laptops/vShpere/MFD s/Screens/AntiVirus software/Edge&Chrome support Audio support: Video Conferencing/Teams meetings/Webex Laptop/Desktop builds and MFD support Exposure of Bloomberg/Reuters desirable This is a site-based role with some flexible working. The role is Inside IR35 - £275-£300 per day
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Apr 14, 2024
Full time
Portfolio are proud to be working with our client, an Award winning, global HR and Employment Law solution for SME's based in Manchester city centre. You will be managing a team of Audio typists, who check the transcriptions are correct and make any amendments as necessary. Ideally you will come from a similar background and have managed a team also, dealing with all issues that may bring! Part of the role is quality auditing so attention to detail in a fast paced environment is a must! If you have Audio typist and team manager experience, please apply today and we'll be in touch! Job Purpose: To drive and lead the Audio Typist Team, ensuring their work is of a high quality and compliments the rest of the Face2Face service. To support the team by carrying a reduced typing caseload. Job Overview: The role requires a driven, motivated and enthusiastic team member who possesses both a high level of Face2Face Audio Typist qualities and also the ability to manage the Face2Face Audio Typist team to ensure they maintain a high standard of service provision to our client base. Oversee the day to day management of the team and throughput of work. This role also requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Face2Face Consultants, in respect of client meetings. You will also work with the Department's leadership team to drive up standards, both in terms of SLA compliance and the quality of the work produced. Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service. Day-to-Day Responsibilities: To build and maintain a cohesive and motivated Face2Face Audio Typist team, providing leadership and support to colleagues and peers. To cross reference an AI generated transcript with recordings taken from Face2Face Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). To performance manage all Face2Face Audio Typists, identifying training needs and putting the necessary measures in place to ensure that the training is provided. Any training received should be logged separately on each individuals training record and saved on their 'P' file; To effectively manage all team absences / sickness and ensure that the RTW process is adhered to. Following any persistent intermittent absences, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; To manage all lateness and ensure that the lateness recording form is completed on all occasions. Following any persistent intermittent lateness, your recommendations on how you propose to deal with the matter should be sent to the Head of Operations - Face2Face, along with any final draft letters; Ensure that all necessary documents are completed and saved on Typist's 'P' files as a reference of any conversations held (and should be signed by both the Typist and yourself); To conduct, where necessary, any formal meetings such as disciplinary and grievance and provide the necessary outcome in line with the Employee Handbook; To ensure that the Head of Operations is kept up to date with all pending staff issues along with a pending or proposed course of action; Undertake training, interim reviews and six month probationary reviews with all new starters, and to conduct and document Performance Development Reviews with each team member bi-annually, highlighting objectives and development areas for the next period; To undertake Quality Assessments for the Typist team each month to ensure that a high quality of service is being provided to clients on all occasions. Any areas identified should be brought to the attention of the Head of Operations, along with your recommendations on how you propose to deal with the matter. Any necessary final draft letters should be provided at this stage; To mentor, develop and manage the Lead Face2Face Audio Typists in their role; To conduct a Buzz Huddle every 2nd morning and a full Buzz Meeting at least one a month to ensure that the team is kept up to date with all changes that are happening as a team, department and business; To mentor and monitor the Audio Typists ensuring they provide a high quality of service to all clients; To be flexible with work times as there may be occasions when having to address staff issues outside of core hours, do training or have team meetings to capture all team members; To assist the Head of Operations with interviews for the role of Face2Face Audio Typists; To complete a full Team Leader handover to the Head of Operations prior to going on any planned absence; To monitor salary progression with each team member in line with the current salary protocols/guidelines; To deal with complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. Any complaints dealt with should be managed in line with the Team Manager Guide for Complaint Management; To continue to carry a caseload of transcription work, ensuring quality and SLA compliance remains. To ensure that all administrative work is undertaken. What you Bring to the Team: A 'can do' attitude with the ability to drive, motivate and support your team to achieve their best performance overall and for each individual Ability to work in a fast-paced environment Organisational; and time management skills Excellent attention to detail, with excellent reading and listening skills A dynamic and flexible approach Ability to work under pressure INDMANJ
Berry Recruitment are currently seeking an Admin Assistant for our client based in Watford. This is a temporary position that is expected to last for 12 weeks. Role Overview: As an Admin Assistant, you'll play a vital role in providing administrative support to our team. Your responsibilities will include managing office tasks, maintaining records, and assisting with various administrative duties. Hourly Rate: 11.82 per hour Working Hours: Monday - Friday (9am-5pm) Requirements: Possess basic DBS clearance or be prepared to undergo a basic DBS check. Proficient in using Microsoft Office suite and ability to adapt to new software. Strong customer service orientation. Competency in general IT applications. Detail-oriented with excellent communication skills. Organised with effective time management skills. Professional and courteous telephone manner. Ability to convey information clearly and accurately. If you're interested and available to start on the 2nd April, please apply online today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 13, 2024
Seasonal
Berry Recruitment are currently seeking an Admin Assistant for our client based in Watford. This is a temporary position that is expected to last for 12 weeks. Role Overview: As an Admin Assistant, you'll play a vital role in providing administrative support to our team. Your responsibilities will include managing office tasks, maintaining records, and assisting with various administrative duties. Hourly Rate: 11.82 per hour Working Hours: Monday - Friday (9am-5pm) Requirements: Possess basic DBS clearance or be prepared to undergo a basic DBS check. Proficient in using Microsoft Office suite and ability to adapt to new software. Strong customer service orientation. Competency in general IT applications. Detail-oriented with excellent communication skills. Organised with effective time management skills. Professional and courteous telephone manner. Ability to convey information clearly and accurately. If you're interested and available to start on the 2nd April, please apply online today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
2nd Line Engineer - Cisco - CCNA - VMware - Citrix - Azure - 365 - Infrastructure - Servers - Desktops Job Title: 2nd Line IT Engineer Location: Central London. Salary: 35k - 45k. Role Summary: As a 2nd Line IT Engineer, you will be an integral part of the IT team, serving as an escalation point for technical issues. Your expertise will contribute to maintaining reliable systems, enhancing security, and s IT services. Responsibilities: Provide rapid 2nd line support for users. Resolve networking, server, and desktop issues efficiently. Expertly manage Cisco networking equipment. Administer Windows servers and desktops for optimal performance. Handle Microsoft 365 applications and Azure services. Troubleshoot VMware, Citrix, and remote access challenges. Stay abreast of evolving IT trends. Qualifications and Skills: Minimum 2 years in 2nd line IT support. Proficiency in Cisco networking and Windows server administration. Strong troubleshooting aptitude, especially for Windows desktop systems. Desirable certifications: Cisco CCNA or CCNP, Microsoft, VMware, or Citrix.
Apr 13, 2024
Full time
2nd Line Engineer - Cisco - CCNA - VMware - Citrix - Azure - 365 - Infrastructure - Servers - Desktops Job Title: 2nd Line IT Engineer Location: Central London. Salary: 35k - 45k. Role Summary: As a 2nd Line IT Engineer, you will be an integral part of the IT team, serving as an escalation point for technical issues. Your expertise will contribute to maintaining reliable systems, enhancing security, and s IT services. Responsibilities: Provide rapid 2nd line support for users. Resolve networking, server, and desktop issues efficiently. Expertly manage Cisco networking equipment. Administer Windows servers and desktops for optimal performance. Handle Microsoft 365 applications and Azure services. Troubleshoot VMware, Citrix, and remote access challenges. Stay abreast of evolving IT trends. Qualifications and Skills: Minimum 2 years in 2nd line IT support. Proficiency in Cisco networking and Windows server administration. Strong troubleshooting aptitude, especially for Windows desktop systems. Desirable certifications: Cisco CCNA or CCNP, Microsoft, VMware, or Citrix.
Quality Systems Administrator 30k pro rata (3 days per week - Flexible ) + 28 Days Holidays + your birthday off + health care scheme + Company Benefits + Pension (Pro Rata) Flexible days (Part time, 3 days per week (Apply online only Somerset - Cheddar - commutable from Bristol, Axbridge, Winscombe, Wedmore, Weston-super-Mare, East Brent, Wells, Midsomer Norton. Are you a Quality Systems Administrator with experience within a Technical or Quality department within the food manufacturing or food service industry looking to join a successful & continually expanding company with a global reach, in a varied and interesting, flexible role. This fantastic company are constantly focusing on innovation and new ways to revolutionize the food industry. Since conception they have built an excellent reputation on food safety and pride themselves as being the 'go-to' for their loyal customers throughout the UK & internationally. On offer is the chance to join a fantastic company who can offer a 3 day per week, flexible, days role where you will support systems related to management reviews, internal audits, non-compliances & concessions for the maintenance of external certifications within a food service / manufacturing environment. The role would suit someone with experience in a Technical or Quality department within a food manufacturing or food service environment who has experience of Internal/ 2nd party audits& knowledge of food safety systems and standards. All in all, this is a unique opportunity to join an innovative company who genuinely have a passion for the food industry and who are looking to consistently grow and continue their global expansion in a flexible days based role. THE ROLE: Internal Audit Team Lead - define annual schedule, select auditors, arrange training and approval processes & Follow-up internal audits to successful closure Support the HACCP Team & determine & deliver internal technical training needs for key personnel Develop and maintain updates to the internal processes and procedures for a robust FSMS & to deliver continuous improvement Support internal teams with updating customer manuals to ensure compliance Support KPI Reporting within the department Keep up to date with changes to UK and EU legislation and advise FSC management of impact where necessary THE PERSON: Experience within Technical or Quality department within a food manufacturing or food service environment Internal/ 2nd party audit experience Knowledge of food safety systems and standards HACCP, Food Safety & Internal Audit or Lead Auditor Qualifications preferred Looking for a part time 3 day per week position Food, Manufacturing, Production, Audit, Technical, Quality, Systems, Administration, Administrator, HACCP, Food safety standards, continuous improvement, UK and EU legislation, Management, Training, Auditor, Lead, Part Time, Flexible, Days, Cheddar, Bristol,. To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 13, 2024
Full time
Quality Systems Administrator 30k pro rata (3 days per week - Flexible ) + 28 Days Holidays + your birthday off + health care scheme + Company Benefits + Pension (Pro Rata) Flexible days (Part time, 3 days per week (Apply online only Somerset - Cheddar - commutable from Bristol, Axbridge, Winscombe, Wedmore, Weston-super-Mare, East Brent, Wells, Midsomer Norton. Are you a Quality Systems Administrator with experience within a Technical or Quality department within the food manufacturing or food service industry looking to join a successful & continually expanding company with a global reach, in a varied and interesting, flexible role. This fantastic company are constantly focusing on innovation and new ways to revolutionize the food industry. Since conception they have built an excellent reputation on food safety and pride themselves as being the 'go-to' for their loyal customers throughout the UK & internationally. On offer is the chance to join a fantastic company who can offer a 3 day per week, flexible, days role where you will support systems related to management reviews, internal audits, non-compliances & concessions for the maintenance of external certifications within a food service / manufacturing environment. The role would suit someone with experience in a Technical or Quality department within a food manufacturing or food service environment who has experience of Internal/ 2nd party audits& knowledge of food safety systems and standards. All in all, this is a unique opportunity to join an innovative company who genuinely have a passion for the food industry and who are looking to consistently grow and continue their global expansion in a flexible days based role. THE ROLE: Internal Audit Team Lead - define annual schedule, select auditors, arrange training and approval processes & Follow-up internal audits to successful closure Support the HACCP Team & determine & deliver internal technical training needs for key personnel Develop and maintain updates to the internal processes and procedures for a robust FSMS & to deliver continuous improvement Support internal teams with updating customer manuals to ensure compliance Support KPI Reporting within the department Keep up to date with changes to UK and EU legislation and advise FSC management of impact where necessary THE PERSON: Experience within Technical or Quality department within a food manufacturing or food service environment Internal/ 2nd party audit experience Knowledge of food safety systems and standards HACCP, Food Safety & Internal Audit or Lead Auditor Qualifications preferred Looking for a part time 3 day per week position Food, Manufacturing, Production, Audit, Technical, Quality, Systems, Administration, Administrator, HACCP, Food safety standards, continuous improvement, UK and EU legislation, Management, Training, Auditor, Lead, Part Time, Flexible, Days, Cheddar, Bristol,. To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
SC Cleared applicants only. Location - Hampton, Peterborough Pay - £21.37 Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential. Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off. Requirements: - 1st Line Support of Wintel/Retail and Hardware related incidents - Accurately log incidents and ensure all relevant data is captured whilst logging the incident. - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're suitable for the role, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information. Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Apr 12, 2024
Contractor
SC Cleared applicants only. Location - Hampton, Peterborough Pay - £21.37 Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential. Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off. Requirements: - 1st Line Support of Wintel/Retail and Hardware related incidents - Accurately log incidents and ensure all relevant data is captured whilst logging the incident. - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're suitable for the role, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information. Global Technology Solutions is acting as an Employment Business in relation to this vacancy
A well-established manufacturing company is looking for an accomplished IT Support Analyst to join its IT team based in Brentwood, Essex. Please note this role is office-based and will require regular travel to sites in Essex. Within this role, you will work as part of a small high-performance IT team and be responsible for providing 1st-2nd-line support for all system and user issues. Working in a fast-paced, dynamic environment, you will provide an exceptional internal support service for a range of technologies. You will be responsible for troubleshooting issues and resolving where possible or escalating tickets to 3 rd line as needed with sufficient supporting information. You will also conduct routine IT administration and assist with IT project work. The ideal candidate will have 12+ months of experience in a 1 st line support role and will be a self-starter with excellent communication, organisation, and problem-solving skills. You will have demonstrable expertise supporting Windows 10, O365, and Active Directory, paired with general desktop support (PC hardware, telephones, etc). You will have a basic understanding of networking and any experience with VMware would be advantageous to your application. This is an excellent opportunity for an accomplished IT Support Analyst to develop their career within IT, with an organisation that offers an attractive range of benefits and has a clearly defined career path.
Apr 12, 2024
Full time
A well-established manufacturing company is looking for an accomplished IT Support Analyst to join its IT team based in Brentwood, Essex. Please note this role is office-based and will require regular travel to sites in Essex. Within this role, you will work as part of a small high-performance IT team and be responsible for providing 1st-2nd-line support for all system and user issues. Working in a fast-paced, dynamic environment, you will provide an exceptional internal support service for a range of technologies. You will be responsible for troubleshooting issues and resolving where possible or escalating tickets to 3 rd line as needed with sufficient supporting information. You will also conduct routine IT administration and assist with IT project work. The ideal candidate will have 12+ months of experience in a 1 st line support role and will be a self-starter with excellent communication, organisation, and problem-solving skills. You will have demonstrable expertise supporting Windows 10, O365, and Active Directory, paired with general desktop support (PC hardware, telephones, etc). You will have a basic understanding of networking and any experience with VMware would be advantageous to your application. This is an excellent opportunity for an accomplished IT Support Analyst to develop their career within IT, with an organisation that offers an attractive range of benefits and has a clearly defined career path.
Admin / Customer Services North Manchester / REMOTE WORKING AFTER 2 WEEKS TRAINING Temporary - 3 months initial (with the option to extend) We are recruiting for multiple office-based roles in the North Manchester / Oldham area focussed on customer services and administration. The role will be based on site for the first 2 weeks for training (maximum), and then you will work remotely / from home (full IT equipment provided). The company is a large national business that employs thousands across the UK. You will be given lots of training and support to do your role in a supportive environment. The company prides itself on having a positive and engaging work culture, winning multiple awards. We have immediately available positions with interviews taking place on THURSDAY 18th APRIL, onsite in Oldham. The roles are focused on writing and communicating with customers via email and letters working through a queue-based system and finding resolutions. The role is Monday to Friday-based work, working 9am-5pm - no weekends. You will receive full training and ongoing remote support from an existing team The role is 2 weeks initially in the office (Oldham) then working remotely. This role is to start immediately from 22nd APRIL 2024 for 3 months minimum temporary assignment. This role would suit someone who likes working in customer services and who enjoys writing and drafting letters/ emails. You will need experience of working in an administrative / customer solutions-based role. Key skills needed: Working to targets/deadline Attention to detail - working with and checking alpha-numerical data. Strong written, grammar, and verbal communication - you will be writing communication to customers. Customer services Teamwork Reliable Self-disciplined and able to work alone / remotely. This would suit someone local to North Manchester, 37.5-hour working week. The pay rate is 11.44 per hour. Once you start in the position a full DBS check will be completed to do this role due to sensitive information handling. Please contact Joel Fletcher or Charlotte Churm The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your data by the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data
Apr 12, 2024
Full time
Admin / Customer Services North Manchester / REMOTE WORKING AFTER 2 WEEKS TRAINING Temporary - 3 months initial (with the option to extend) We are recruiting for multiple office-based roles in the North Manchester / Oldham area focussed on customer services and administration. The role will be based on site for the first 2 weeks for training (maximum), and then you will work remotely / from home (full IT equipment provided). The company is a large national business that employs thousands across the UK. You will be given lots of training and support to do your role in a supportive environment. The company prides itself on having a positive and engaging work culture, winning multiple awards. We have immediately available positions with interviews taking place on THURSDAY 18th APRIL, onsite in Oldham. The roles are focused on writing and communicating with customers via email and letters working through a queue-based system and finding resolutions. The role is Monday to Friday-based work, working 9am-5pm - no weekends. You will receive full training and ongoing remote support from an existing team The role is 2 weeks initially in the office (Oldham) then working remotely. This role is to start immediately from 22nd APRIL 2024 for 3 months minimum temporary assignment. This role would suit someone who likes working in customer services and who enjoys writing and drafting letters/ emails. You will need experience of working in an administrative / customer solutions-based role. Key skills needed: Working to targets/deadline Attention to detail - working with and checking alpha-numerical data. Strong written, grammar, and verbal communication - you will be writing communication to customers. Customer services Teamwork Reliable Self-disciplined and able to work alone / remotely. This would suit someone local to North Manchester, 37.5-hour working week. The pay rate is 11.44 per hour. Once you start in the position a full DBS check will be completed to do this role due to sensitive information handling. Please contact Joel Fletcher or Charlotte Churm The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your data by the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data
Legacy Fundraiser Location : This role can be based at any three of our Hospices: Charlton Farm in Bristol, Little Bridge House in Barnstaple or Little Harbour in St Austell and home. Job Type: Full time, 37 hours per week Contract Type: Permanent Salary: £31,543 - £37,034 per annum About Us Children s Hospice South West is a highly successful and well-established charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West. About the role Designing and developing marketing plans and campaigns for legacy and In Memorium giving under the guidance of the Individual Giving Manager, you will be responsible to ensure legacy fundraising is promoted as an integral part of CHSW fundraising and in line with CHSW s fundraising strategy, to include development of and leading new fundraising initiatives and relevant events. You will be leading, driving, developing, and delivering Gifts in Wills and In Memorium appeals and campaigns, developing effective Will writing and Tribute Fund partnerships and accountable for growth in legacy and In Memorium supporter bases. You will be responsible for growing our legacy enquiries and pledgers and In Memorium donors and Tribute Fund holders by effective attraction, engagement, and stewarding strategies. In addition to this, you will be supporting the Legacy Officer with the administration of the legacy notification caseload. The successful candidate will have: • Experience of working in a fundraising and/or marketing environment and developing integrated campaigns • A proven track record of income generation working to targets and deadlines. • Experience of successfully managing a wide range of activities in a team environment • Strong interpersonal skills, to include verbal and written communication. • Confidence, be engaging and have influential written/verbal communications skills, including public speaking. • A full driving licence and (or ability to travel within the region). • A qualification or relevant experience in Legacy Marketing/Administration and/or Fundraising would be advantageous but is not essential. If you would like an informal discussion about this role, please contact us. Closing Date: 22nd April 2024 Anticipated Interviews: 29th April 2024, held via Teams. We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early. CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number (phone number removed) Why Work For Us Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children s Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Legacy campaign management, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Charities, Fundraising Assistant, Fundraising Officer, Events Officer, Events Assistant, Charity Worker, Charity Fundraiser, Charity Fundraising Officer, etc. REF-(Apply online only)
Apr 12, 2024
Full time
Legacy Fundraiser Location : This role can be based at any three of our Hospices: Charlton Farm in Bristol, Little Bridge House in Barnstaple or Little Harbour in St Austell and home. Job Type: Full time, 37 hours per week Contract Type: Permanent Salary: £31,543 - £37,034 per annum About Us Children s Hospice South West is a highly successful and well-established charity dedicated to the provision of hospice care for children with life-limiting conditions and their families in the South West. About the role Designing and developing marketing plans and campaigns for legacy and In Memorium giving under the guidance of the Individual Giving Manager, you will be responsible to ensure legacy fundraising is promoted as an integral part of CHSW fundraising and in line with CHSW s fundraising strategy, to include development of and leading new fundraising initiatives and relevant events. You will be leading, driving, developing, and delivering Gifts in Wills and In Memorium appeals and campaigns, developing effective Will writing and Tribute Fund partnerships and accountable for growth in legacy and In Memorium supporter bases. You will be responsible for growing our legacy enquiries and pledgers and In Memorium donors and Tribute Fund holders by effective attraction, engagement, and stewarding strategies. In addition to this, you will be supporting the Legacy Officer with the administration of the legacy notification caseload. The successful candidate will have: • Experience of working in a fundraising and/or marketing environment and developing integrated campaigns • A proven track record of income generation working to targets and deadlines. • Experience of successfully managing a wide range of activities in a team environment • Strong interpersonal skills, to include verbal and written communication. • Confidence, be engaging and have influential written/verbal communications skills, including public speaking. • A full driving licence and (or ability to travel within the region). • A qualification or relevant experience in Legacy Marketing/Administration and/or Fundraising would be advantageous but is not essential. If you would like an informal discussion about this role, please contact us. Closing Date: 22nd April 2024 Anticipated Interviews: 29th April 2024, held via Teams. We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early. CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number (phone number removed) Why Work For Us Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children s Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Legacy campaign management, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Charities, Fundraising Assistant, Fundraising Officer, Events Officer, Events Assistant, Charity Worker, Charity Fundraiser, Charity Fundraising Officer, etc. REF-(Apply online only)