Job Title: Membership Engagement Officer Location: Birmingham - Office Based with Flexible working from home Salary: 38,954 - 43,055 per annum Job Type: Permanent, Full time You will not be considered for this role without having completed the accompanying equal opportunity and diversity form which you will receive following your application, please fill this out as soon as possible and send it back to us to progress your application. The British Dietetic Association (BDA) was founded in 1936 and is the professional Association for registered dietitians in Great Britain and Northern Ireland. With over 11,000 members and counting it is the nation's largest organisation of food and nutrition professionals, and is a proud member of the Trades Union Congress. Successful candidates will have oversight of all administrative processes involved with the membership life cycle, with support from the Membership Manager and accounts team. About the role: We are looking for an experienced professional to work closely with the Membership Manager to analyse and develop the BDA's membership offering, in order to drive recruitment, engagement and retention of members. Successful candidates will also identify emerging trends, requests or issues within membership and report them to the Membership Manager in order for them to be resolved or developed into future planning opportunities. Key responsibilities: Support all facets of the online system which manages and processes all membership applications and renewals. Make key decisions on complex member queries and requests in conjunction with the Membership Manager, as well as act as a point of contact for incoming queries and reply to all correspondence in a timely manner. Liaise with external contacts to provide accurate, up-to-date and reliable member data on a monthly basis, and use this data to contribute ideas for activities/campaigns to improve existing member recruitment, retention and engagement. Support the Membership Manager with recruitment activities such as student webinars, and drive further recruitment activities for categories identified as targets for growth through reports (may involve travel). Work closely with Volunteer Co-ordinator to develop incentives for engagement from members and to recognise and reward active members. Candidates must have: The ability to project manage and prioritise different workloads/projects to meet deadlines Strong customer service and people skills The ability to interrogate systems to generate advanced reports. Experience of working with robust systems e.g. customer relationship management and CMS website. Experience of project planning and management A high level of literacy and good standard of English Language, grammar and maths to at least GCSE level or equivalent A Strong understanding of GDPR and data security Our Ideal Candidate would also have: Relevant experience in a membership organisation Experience of the health sector Experience of using dot mailer or equivalent systems Knowledge of websites and content management systems (CMS) CHANGES: This is a description of the job as it is presently constituted. It is the practice of the British Dietetic Association to update job descriptions from time to time to ensure they relate to the job as is then being performed, or to incorporate any proposed changes. This will be conducted in consultation with you. This job description is supported by annual objectives and performance standards to provide an indication of the level of performance expected from the role. The British Dietetic Association is a professional body and trade union and is the leading organisation of nutrition professionals in the UK; representing the nutrition and dietetic workforce across all sectors. The BDA is committed to providing equal opportunities in employment. The BDA intends to do this by maintaining and rigorously implementing an Equal Opportunities Policy and Code of Practice. We particularly encourage black and minority ethnic people, people with disabilities and LGBTQI+ people to apply as they are currently under-represented in our workforce. Candidates with the relevant experience or job titles of; Programme Manager, Project Manager, Project Team Leader, Government Project Manager, Government Project Team Leader, Regeneration Manager, Community Manager, Public Sector Project Management, Project Supervisor, Development Officer, Regional Development Project Manager, Project Management, Development Manager, Infrastructure Project Lead may also be considered for this role. Please click on the APPLY button to send your CV and Cover Letter for this role.
Apr 19, 2024
Full time
Job Title: Membership Engagement Officer Location: Birmingham - Office Based with Flexible working from home Salary: 38,954 - 43,055 per annum Job Type: Permanent, Full time You will not be considered for this role without having completed the accompanying equal opportunity and diversity form which you will receive following your application, please fill this out as soon as possible and send it back to us to progress your application. The British Dietetic Association (BDA) was founded in 1936 and is the professional Association for registered dietitians in Great Britain and Northern Ireland. With over 11,000 members and counting it is the nation's largest organisation of food and nutrition professionals, and is a proud member of the Trades Union Congress. Successful candidates will have oversight of all administrative processes involved with the membership life cycle, with support from the Membership Manager and accounts team. About the role: We are looking for an experienced professional to work closely with the Membership Manager to analyse and develop the BDA's membership offering, in order to drive recruitment, engagement and retention of members. Successful candidates will also identify emerging trends, requests or issues within membership and report them to the Membership Manager in order for them to be resolved or developed into future planning opportunities. Key responsibilities: Support all facets of the online system which manages and processes all membership applications and renewals. Make key decisions on complex member queries and requests in conjunction with the Membership Manager, as well as act as a point of contact for incoming queries and reply to all correspondence in a timely manner. Liaise with external contacts to provide accurate, up-to-date and reliable member data on a monthly basis, and use this data to contribute ideas for activities/campaigns to improve existing member recruitment, retention and engagement. Support the Membership Manager with recruitment activities such as student webinars, and drive further recruitment activities for categories identified as targets for growth through reports (may involve travel). Work closely with Volunteer Co-ordinator to develop incentives for engagement from members and to recognise and reward active members. Candidates must have: The ability to project manage and prioritise different workloads/projects to meet deadlines Strong customer service and people skills The ability to interrogate systems to generate advanced reports. Experience of working with robust systems e.g. customer relationship management and CMS website. Experience of project planning and management A high level of literacy and good standard of English Language, grammar and maths to at least GCSE level or equivalent A Strong understanding of GDPR and data security Our Ideal Candidate would also have: Relevant experience in a membership organisation Experience of the health sector Experience of using dot mailer or equivalent systems Knowledge of websites and content management systems (CMS) CHANGES: This is a description of the job as it is presently constituted. It is the practice of the British Dietetic Association to update job descriptions from time to time to ensure they relate to the job as is then being performed, or to incorporate any proposed changes. This will be conducted in consultation with you. This job description is supported by annual objectives and performance standards to provide an indication of the level of performance expected from the role. The British Dietetic Association is a professional body and trade union and is the leading organisation of nutrition professionals in the UK; representing the nutrition and dietetic workforce across all sectors. The BDA is committed to providing equal opportunities in employment. The BDA intends to do this by maintaining and rigorously implementing an Equal Opportunities Policy and Code of Practice. We particularly encourage black and minority ethnic people, people with disabilities and LGBTQI+ people to apply as they are currently under-represented in our workforce. Candidates with the relevant experience or job titles of; Programme Manager, Project Manager, Project Team Leader, Government Project Manager, Government Project Team Leader, Regeneration Manager, Community Manager, Public Sector Project Management, Project Supervisor, Development Officer, Regional Development Project Manager, Project Management, Development Manager, Infrastructure Project Lead may also be considered for this role. Please click on the APPLY button to send your CV and Cover Letter for this role.
Chief of Staff to the Chief Product Officer London, United Kingdom Product & Design Location: London (On-site) At SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage payments, finance and customer relationships. We are a passionate team that thrives on human connection, autonomy and the desire to constantly learn, guided by our values 'Founder's Mentality', 'Team First' and 'We Care'. We want to build an enduring organization that is people-positive, disciplined and that constantly innovates from within. Agility is the essence of an enduring organization and we strive to create an organization that fosters it. As we continue to invest into our Product Management capabilities for our growing and increasingly integrated product ecosystem to create even more value for small businesses, SumUp is seeking to hire a Chief of Staff, who will serve as a 'right hand' to our Chief Product Officer (CPO). The purpose of the role is to "multiply" the CPO function by increasing its reach and effectiveness and help elevate SumUp's global Product Management chapter. This person will drive the implementation of best practices to improve operational efficiency, facilitate communication with internal stakeholders across different tribes and functions and across all levels of the organization, own a broad range of strategic initiatives and serve as a sounding board to the CPO. This role is an opportunity to create a lasting positive change and lift your career within a fast-growing and innovative company. You will be encouraged to come up with creative solutions and will enjoy a vibrant and dynamic working environment. Your passion will not only inspire our product organization but will have a positive impact on small merchants globally. What you'll do Work closely with the CPO, Product VPs and PM Leads, coordinate our product planning cycles, to increase cross-tribe alignment and visibility across SumUp's product tribes Drive the planning and adoption of PM chapter initiatives - progression frameworks, PM Bootcamp, Buddy schemes as well as other Learning and Development initiatives Coordinate closely with the Global Engineering Core, the CTO Office, Design chapter and Product Marketing chapter to improve collaboration between different functional chapters. Plan, lead and execute specific product development projects in key areas where additional PM leadership is required Collaborate with the CPO and the Strategy and Corporate Development Office to assess M&A opportunities and coordinate due diligence from a product perspective Work with the CPO and members of SumUp's global Product community to pull together a clear understanding of product success metrics, and how these are tracked and used in product decision making Be a sounding board to the CPO and assist in preparation for meetings, public presentations, and difficult decisions through providing sound research. You will replace the CPO in meetings, public presentations and various forums during their absence, and will coordinate specific forums where needed Spend time on team culture, external networking and other topics that enhance SumUp's employer brand You'll be great for this role if You have an excellent Product Sense and a solid track record in Product Planning and Product Development in software companies where industry best practices are adopted You have proven Project Management skills You have the ability to research product-related topics, formulate a position and create compelling narratives You have experience collaborating closely with engineering and design organizations and the ability to create and implement joint processes You have exceptional communication (especially written) and stakeholder management skills You have a proactive 'can do' attitude and are disciplined and self-governed in the way you work Ideally, you worked in FinTech or a similarly regulated industry before and/or have experience navigating a global and scaled, highly dynamic and agile, multi-product Tech company Why you should join SumUp We're a global and growing team of 3000+ people from 92+ nationalities, with offices across 4 continents. You can truly create your own path here, make an impact, and help us shape the future for small businesses globally We offer a competitive compensation package and paid leave and you will have access to the SumUp Sabbatical, our Employee assistance programme for mental health as well as Fitness and language learning offers We get together regularly for breakfasts, team events, office parties, and sports You'll receive a budget for your professional and personal development, attending conferences and external training We offer visa and relocation support for you, your family, and even your pets Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Apr 19, 2024
Full time
Chief of Staff to the Chief Product Officer London, United Kingdom Product & Design Location: London (On-site) At SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage payments, finance and customer relationships. We are a passionate team that thrives on human connection, autonomy and the desire to constantly learn, guided by our values 'Founder's Mentality', 'Team First' and 'We Care'. We want to build an enduring organization that is people-positive, disciplined and that constantly innovates from within. Agility is the essence of an enduring organization and we strive to create an organization that fosters it. As we continue to invest into our Product Management capabilities for our growing and increasingly integrated product ecosystem to create even more value for small businesses, SumUp is seeking to hire a Chief of Staff, who will serve as a 'right hand' to our Chief Product Officer (CPO). The purpose of the role is to "multiply" the CPO function by increasing its reach and effectiveness and help elevate SumUp's global Product Management chapter. This person will drive the implementation of best practices to improve operational efficiency, facilitate communication with internal stakeholders across different tribes and functions and across all levels of the organization, own a broad range of strategic initiatives and serve as a sounding board to the CPO. This role is an opportunity to create a lasting positive change and lift your career within a fast-growing and innovative company. You will be encouraged to come up with creative solutions and will enjoy a vibrant and dynamic working environment. Your passion will not only inspire our product organization but will have a positive impact on small merchants globally. What you'll do Work closely with the CPO, Product VPs and PM Leads, coordinate our product planning cycles, to increase cross-tribe alignment and visibility across SumUp's product tribes Drive the planning and adoption of PM chapter initiatives - progression frameworks, PM Bootcamp, Buddy schemes as well as other Learning and Development initiatives Coordinate closely with the Global Engineering Core, the CTO Office, Design chapter and Product Marketing chapter to improve collaboration between different functional chapters. Plan, lead and execute specific product development projects in key areas where additional PM leadership is required Collaborate with the CPO and the Strategy and Corporate Development Office to assess M&A opportunities and coordinate due diligence from a product perspective Work with the CPO and members of SumUp's global Product community to pull together a clear understanding of product success metrics, and how these are tracked and used in product decision making Be a sounding board to the CPO and assist in preparation for meetings, public presentations, and difficult decisions through providing sound research. You will replace the CPO in meetings, public presentations and various forums during their absence, and will coordinate specific forums where needed Spend time on team culture, external networking and other topics that enhance SumUp's employer brand You'll be great for this role if You have an excellent Product Sense and a solid track record in Product Planning and Product Development in software companies where industry best practices are adopted You have proven Project Management skills You have the ability to research product-related topics, formulate a position and create compelling narratives You have experience collaborating closely with engineering and design organizations and the ability to create and implement joint processes You have exceptional communication (especially written) and stakeholder management skills You have a proactive 'can do' attitude and are disciplined and self-governed in the way you work Ideally, you worked in FinTech or a similarly regulated industry before and/or have experience navigating a global and scaled, highly dynamic and agile, multi-product Tech company Why you should join SumUp We're a global and growing team of 3000+ people from 92+ nationalities, with offices across 4 continents. You can truly create your own path here, make an impact, and help us shape the future for small businesses globally We offer a competitive compensation package and paid leave and you will have access to the SumUp Sabbatical, our Employee assistance programme for mental health as well as Fitness and language learning offers We get together regularly for breakfasts, team events, office parties, and sports You'll receive a budget for your professional and personal development, attending conferences and external training We offer visa and relocation support for you, your family, and even your pets Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
SECURITAS SECURITY SERVICES
Bury St. Edmunds, Suffolk
Exciting opportunity in Bury St Edmunds ! Securitas , a global leader in security services, is on the lookout for a dedicated Security Officer to join our team. This full-time position, offering 56 hours per week, working 3 on 3 off 3 on . Providing a comprehensive and dynamic security role. As a Security Officer your commitment to security will be a cornerstone in creating a secure environment. Securitas is committed to your success, providing thorough training and ongoing support. Join our global network of security professionals and be part of a team that prioritizes safety in every aspect. If you're passionate about security and ready to embrace the diversity of day, night, and weekend shifts in Bury St Edmunds , Securitas invites you to apply. Start a rewarding career where your dedication contributes directly to the safety and well-being of the community. Your journey to enhance security begins with Securitas! About the Role Gatehouse Reception Patrols CCTV Access Control Strong communication Presentable Strong work ethic Customer service Helping to maintain the security of the site conducting patrols Operate the control room/gatehouse and reception systems. Provide a visible and proactive security presence for all on site employees and visitors. Maintain all logbooks and records, ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Handle Crisis and Emergency Situations with Confidence. Comply with carrying out other duties reasonably requested from the line manager Essential Skills SIA licence Driving Licence 2+ years experience 5 year employment or education history Valid right to work documents Good communication skills Friendly and approachable Hard working Smart appearance Computer literate About Company Join Today and Build a Better Tomorrow! At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be. We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team. Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential! We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Apr 19, 2024
Full time
Exciting opportunity in Bury St Edmunds ! Securitas , a global leader in security services, is on the lookout for a dedicated Security Officer to join our team. This full-time position, offering 56 hours per week, working 3 on 3 off 3 on . Providing a comprehensive and dynamic security role. As a Security Officer your commitment to security will be a cornerstone in creating a secure environment. Securitas is committed to your success, providing thorough training and ongoing support. Join our global network of security professionals and be part of a team that prioritizes safety in every aspect. If you're passionate about security and ready to embrace the diversity of day, night, and weekend shifts in Bury St Edmunds , Securitas invites you to apply. Start a rewarding career where your dedication contributes directly to the safety and well-being of the community. Your journey to enhance security begins with Securitas! About the Role Gatehouse Reception Patrols CCTV Access Control Strong communication Presentable Strong work ethic Customer service Helping to maintain the security of the site conducting patrols Operate the control room/gatehouse and reception systems. Provide a visible and proactive security presence for all on site employees and visitors. Maintain all logbooks and records, ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Handle Crisis and Emergency Situations with Confidence. Comply with carrying out other duties reasonably requested from the line manager Essential Skills SIA licence Driving Licence 2+ years experience 5 year employment or education history Valid right to work documents Good communication skills Friendly and approachable Hard working Smart appearance Computer literate About Company Join Today and Build a Better Tomorrow! At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be. We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team. Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential! We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world. DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
MRSG is part of the Munich RE group. We are known for our dedication to excellence and quality of service provision across both primary and reinsurance. As well as operating in the Lloyd's of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Singapore, Labuan and Dubai. Our group of companies provide solutions covering Casualty, Marine & Cargo, Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht. Our purpose is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable people and businesses to thrive. Associate HR Business Partner (12m FTC) We are looking to employ an Associate HR Business Partner to be based in London and to work with us on a full time basis, subject to a 12 month fixed term contract. If you'd like to work within an energetic, fun and collaborative team atmosphere where you can make difference, we'd love to hear from you. The Role To support the development and implementation of best practice HR strategies, policies, processes and solutions that enable the Business Units, MRSG wide to achieve their objectives. To deliver an exceptional value-added HR service, giving advice and assistance to key stakeholders and employees, as well as challenging thinking and traditional approaches to find win/win solutions. To advise managers, and ensure fair and consistent application across HR lifecycle activities, including: Employee Relations Resourcing Performance Management and Development in conjunction with the Talent Management and Development Partner People Management and Employee Engagement Compensation and Reward (in conjunction with Head of HR) Regulatory and company compliance To provide administrative support, prepare confidential reports and letters, and support corporate HR initiatives/programs, interfacing with the wider MRSGUKS HR team, specifically the Head of HR as well as UK Regional HR team members, as appropriate. What we are looking for Resourcing and Organisation Design Provide 1st level support to all staff on any HR lifecycle events, policy and/or process questions. Prepare all necessary employee paperwork for Head of HR to review, including offer letters and contracts, new starter packs, transfer letters, promotion and salary change letters and leaver letters, etc. Coordinate with the HR Operations Team to ensure accurate payroll is processed. Work with the business to on-board New Joiners, and ensure a seamless transition into Munich Re. Provide input to support organisational design/redesign activities and work with the Head of HR, local and Global HR teams to execute decisions made, mitigating risk to the business. Performance Management and Development Support the performance management process and continuous conversations approach. Help drive positive changes to ensure the appropriate management of people, and any issues are identified and addressed early including management of the probationary period review process People Management and Employee Engagement Provide fair and consistent legislative, company policy and process advice on routine employee relations and retention issues, escalating to Head of HR or Group Chief HR Officer where necessary and appropriate, to ensure appropriate recommendations and measures are made/taken in a timely manner Investigate workplace situations Compensation and Reward Support the Head of HR, Group Chief HR Officer, and Compensation Partner with HR benchmarking and make recommendations for consideration, in respect of role and salary adjustments, promotions and in order to address potential retention issues. Support the annual compensation/bonus cycle Provide support to all staff regards Company benefit queries and any benefit policy and/or process questions, as well as carry out all administrative responsibilities including working with the HR Operations Team to ensure accurate payroll is processed. Training & Development Work with Line Managers and Employees to understand training and development requirements and support the Head of HR, and Talent Management and Development Partner to implement training initiatives. Other Key Responsibilities Build and maintain strong relationships with both internal and external stakeholders, with a view to fully understanding business goals, drivers, challenges, and requirements, resolving issues in timely manager and ensuring service levels are maintained. Establish and maintain a strong relationship with the client groups, instilling credibility and becoming known for providing reliable and accurate advice and guidance. Work collaboratively with local and Global HR colleagues to ensure that HR policies and strategies across the respective Business Units are aligned where possible and appropriate. Ensure compliance with Company and HR standard keeping appropriate records and operating processes in accordance with industry regulations, local law, market best practice and group policy (including GDPR). Maintain electronic HR files and systems, ensuring data changes are captured in the HR system and information is accurate and up to date at all times. Encourage Employees to use the self-service functionality of the systems in place and work with HR Operations Team on the development of any additional process and policy documentation to support the business and employees with self-service. Proactively create and develop HR Communications as required to support the effective delivery of HR to the client group and wider business. Provide accurate Management Information and reports required by the Group Chief HR Officer and external stakeholder i.e. Audit To drive HR improvements and enable the business. Support to implement local, regional and global projects Support HR Project deliverables as required in the role Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Key Skills & Experience Demonstrated experience in the HR field. Proven understanding of Employee Lifecycle activities, operational HR and employment legislation Experience in implementing HR related projects Intermediate knowledge of compensation and reward Understanding of OD, TUPE, restricting and employment legislation Able to define problems or situations, logically diagnose root causes, identify value add solutions and follow up through to resolution, with support as required. Ability to analyse and present data to support recommendations and decisions Anticipates changing situations, needs, and expectations and maintains a flexible and agile approach. Proven ability to manage multiple tasks and deliverables at any one time and under pressure Proven experience of building relationships with Internal and External Stakeholders at all levels Demonstrates intellectual curiosity with a focus on continuous improvement Ability to work independently, as part of a team and within a complex matrix structure. Your career with us At MRSG, you'll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more! Diversity & Inclusion Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all. Working together, we are an employer of choice by building the workforce for today and the future. We make it happen. Together.
Apr 19, 2024
Full time
MRSG is part of the Munich RE group. We are known for our dedication to excellence and quality of service provision across both primary and reinsurance. As well as operating in the Lloyd's of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Singapore, Labuan and Dubai. Our group of companies provide solutions covering Casualty, Marine & Cargo, Aerospace, Cyber, Political Violence, Trade Credit and Property, Contingency and Yacht. Our purpose is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable people and businesses to thrive. Associate HR Business Partner (12m FTC) We are looking to employ an Associate HR Business Partner to be based in London and to work with us on a full time basis, subject to a 12 month fixed term contract. If you'd like to work within an energetic, fun and collaborative team atmosphere where you can make difference, we'd love to hear from you. The Role To support the development and implementation of best practice HR strategies, policies, processes and solutions that enable the Business Units, MRSG wide to achieve their objectives. To deliver an exceptional value-added HR service, giving advice and assistance to key stakeholders and employees, as well as challenging thinking and traditional approaches to find win/win solutions. To advise managers, and ensure fair and consistent application across HR lifecycle activities, including: Employee Relations Resourcing Performance Management and Development in conjunction with the Talent Management and Development Partner People Management and Employee Engagement Compensation and Reward (in conjunction with Head of HR) Regulatory and company compliance To provide administrative support, prepare confidential reports and letters, and support corporate HR initiatives/programs, interfacing with the wider MRSGUKS HR team, specifically the Head of HR as well as UK Regional HR team members, as appropriate. What we are looking for Resourcing and Organisation Design Provide 1st level support to all staff on any HR lifecycle events, policy and/or process questions. Prepare all necessary employee paperwork for Head of HR to review, including offer letters and contracts, new starter packs, transfer letters, promotion and salary change letters and leaver letters, etc. Coordinate with the HR Operations Team to ensure accurate payroll is processed. Work with the business to on-board New Joiners, and ensure a seamless transition into Munich Re. Provide input to support organisational design/redesign activities and work with the Head of HR, local and Global HR teams to execute decisions made, mitigating risk to the business. Performance Management and Development Support the performance management process and continuous conversations approach. Help drive positive changes to ensure the appropriate management of people, and any issues are identified and addressed early including management of the probationary period review process People Management and Employee Engagement Provide fair and consistent legislative, company policy and process advice on routine employee relations and retention issues, escalating to Head of HR or Group Chief HR Officer where necessary and appropriate, to ensure appropriate recommendations and measures are made/taken in a timely manner Investigate workplace situations Compensation and Reward Support the Head of HR, Group Chief HR Officer, and Compensation Partner with HR benchmarking and make recommendations for consideration, in respect of role and salary adjustments, promotions and in order to address potential retention issues. Support the annual compensation/bonus cycle Provide support to all staff regards Company benefit queries and any benefit policy and/or process questions, as well as carry out all administrative responsibilities including working with the HR Operations Team to ensure accurate payroll is processed. Training & Development Work with Line Managers and Employees to understand training and development requirements and support the Head of HR, and Talent Management and Development Partner to implement training initiatives. Other Key Responsibilities Build and maintain strong relationships with both internal and external stakeholders, with a view to fully understanding business goals, drivers, challenges, and requirements, resolving issues in timely manager and ensuring service levels are maintained. Establish and maintain a strong relationship with the client groups, instilling credibility and becoming known for providing reliable and accurate advice and guidance. Work collaboratively with local and Global HR colleagues to ensure that HR policies and strategies across the respective Business Units are aligned where possible and appropriate. Ensure compliance with Company and HR standard keeping appropriate records and operating processes in accordance with industry regulations, local law, market best practice and group policy (including GDPR). Maintain electronic HR files and systems, ensuring data changes are captured in the HR system and information is accurate and up to date at all times. Encourage Employees to use the self-service functionality of the systems in place and work with HR Operations Team on the development of any additional process and policy documentation to support the business and employees with self-service. Proactively create and develop HR Communications as required to support the effective delivery of HR to the client group and wider business. Provide accurate Management Information and reports required by the Group Chief HR Officer and external stakeholder i.e. Audit To drive HR improvements and enable the business. Support to implement local, regional and global projects Support HR Project deliverables as required in the role Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders. Key Skills & Experience Demonstrated experience in the HR field. Proven understanding of Employee Lifecycle activities, operational HR and employment legislation Experience in implementing HR related projects Intermediate knowledge of compensation and reward Understanding of OD, TUPE, restricting and employment legislation Able to define problems or situations, logically diagnose root causes, identify value add solutions and follow up through to resolution, with support as required. Ability to analyse and present data to support recommendations and decisions Anticipates changing situations, needs, and expectations and maintains a flexible and agile approach. Proven ability to manage multiple tasks and deliverables at any one time and under pressure Proven experience of building relationships with Internal and External Stakeholders at all levels Demonstrates intellectual curiosity with a focus on continuous improvement Ability to work independently, as part of a team and within a complex matrix structure. Your career with us At MRSG, you'll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance, on top of the standard features that include a non-contributory pension, private medical care, life assurance and more! Diversity & Inclusion Creating an inclusive environment is a crucial part of the Munich Re culture, and we are committed to our Diversity & Inclusion Policy. We also seek to provide a fair and supportive work environment which provides learning and development opportunities for all. Working together, we are an employer of choice by building the workforce for today and the future. We make it happen. Together.
Permanent 36.25 Hours Full time There are multiple positions available for this role RBH currently have a number of opportunities for Senior Neighbourhood Housing Officers to join our Neighbourhood Team to provide a high quality customer focused service to our neighbourhoods. What you will be doing: Work closely with other teams and partners to ensure the professional delivery of customer focussed RBH services and tenancy management. Accountability for the end-to-end lettings process to ensure that our homes are let in accordance with the Lettings Policy, empty homes loss is minimised, rent income is maximised and performance against KPIs is achieved. Lead on Neighbourhood patches to work with tenants and communities to develop partnership working to identify improvements to support our neighbourhoods to be attractive, safe and well maintained. Please refer to the attached Role Profile for more information on key areas of work within this role. The post holder is required to travel within the Rochdale Borough so will need to have a car available for business use. A car mileage allowance is payable. The Workflow is generally 10% office based, with 90% field based and occasional project work. Who are we looking for? Experience of delivering high quality housing management and/or lettings services to develop sustainable tenancies which build stronger neighbourhoods and communities. Ability to build and maintain strong and effective partnerships with customers, colleagues and other agencies. Excellent Office 365 and general IT skills with the ability to produce documents and correspondence to a professional and accuratestandard. Ability to identify risks and opportunities and be able to react to these quickly and appropriately. Ability to effectively and efficiently manage workloads and meet deadlines through the use of flexible working arrangements. Experience of effective partnership working to deliver positive outcomes for the benefit of the community Charted institute of housing level 3 Demonstratable experience of dealing with neighbourhood processes Being able to act as a point of contact for new starters and existing officers where necessary to aid development What's in it for you? As an RBH employee, you will receive a range of fantastic benefits, including: - SMART working arrangements Holiday entitlement 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years service. Part time employees will receive a pro rata entitlement. Ability to purchase up to an additional 5 days leave per year. A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8% Healthcare automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few. You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues. Plus, many more Please refer to the attached Job Description upon completing your application Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application
Apr 19, 2024
Full time
Permanent 36.25 Hours Full time There are multiple positions available for this role RBH currently have a number of opportunities for Senior Neighbourhood Housing Officers to join our Neighbourhood Team to provide a high quality customer focused service to our neighbourhoods. What you will be doing: Work closely with other teams and partners to ensure the professional delivery of customer focussed RBH services and tenancy management. Accountability for the end-to-end lettings process to ensure that our homes are let in accordance with the Lettings Policy, empty homes loss is minimised, rent income is maximised and performance against KPIs is achieved. Lead on Neighbourhood patches to work with tenants and communities to develop partnership working to identify improvements to support our neighbourhoods to be attractive, safe and well maintained. Please refer to the attached Role Profile for more information on key areas of work within this role. The post holder is required to travel within the Rochdale Borough so will need to have a car available for business use. A car mileage allowance is payable. The Workflow is generally 10% office based, with 90% field based and occasional project work. Who are we looking for? Experience of delivering high quality housing management and/or lettings services to develop sustainable tenancies which build stronger neighbourhoods and communities. Ability to build and maintain strong and effective partnerships with customers, colleagues and other agencies. Excellent Office 365 and general IT skills with the ability to produce documents and correspondence to a professional and accuratestandard. Ability to identify risks and opportunities and be able to react to these quickly and appropriately. Ability to effectively and efficiently manage workloads and meet deadlines through the use of flexible working arrangements. Experience of effective partnership working to deliver positive outcomes for the benefit of the community Charted institute of housing level 3 Demonstratable experience of dealing with neighbourhood processes Being able to act as a point of contact for new starters and existing officers where necessary to aid development What's in it for you? As an RBH employee, you will receive a range of fantastic benefits, including: - SMART working arrangements Holiday entitlement 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years service. Part time employees will receive a pro rata entitlement. Ability to purchase up to an additional 5 days leave per year. A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8% Healthcare automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few. You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues. Plus, many more Please refer to the attached Job Description upon completing your application Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application
With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical force, listed on the Italian stock exchange, with over 4,300 employees. We are a group of like-minded, passionate individuals who go to extraordinary lengths for our partners, customers, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries. At Recordati, our mantra is simple. We've always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest - we want to give people the opportunity to be the best version of themselves. This drive will never stop. Together, we will always be reimagining tomorrow - with new ideas, new technologies and new innovations to fight diseases. Recordati. Unlocking the full potential of life Role purpose: This newly created role will be responsible for leading the novel Recordati early investment initiative to create an ecosystem to access innovation and support the long-term growth of the company. The role will involve extensive international travel and can be based from one of Recordati's key hubs i.e. Milan, US (NJ), (London), Paris. A scientific PhD degree and MBA are required for this role. The successful candidate will be part of the Global Business Development team reporting to the Chief Global BD Officer, and will work in close collaboration with other areas of the global Business Development Team including M&A, Licensing and Innovation, and with the other functions of the group including Legal, R&D and Portfolio Management. The objectives of the role will include: • Identify and evaluate potential early investment opportunities • Ensure appropriate diligence, valuation and senior management endorsement of the investment • Lead investment contract negotiation • Ensure proper monitoring of the investment portfolio • Develop, refine and implement ALBA investment strategy by aligning with all the appropriate stakeholders Responsibilities of the role: • Proactively seek investment opportunities, coordinate evaluation and prioritize with relevant functions • Lead investment due diligence assessment and request investment endorsement from the Steering Committee • Manage and monitor investment portfolio and collaborate with relevant functions to timely act on relevant assets • Stay abreast of innovation initiatives, breakthrough life-science-related technologies, competitive landscape and execute on investment strategy accordingly • Organize hackathon initiatives • Foster Recordati's network with investment firms, VCs, innovation hubs, biotech and academia Education, behavioural competencies and skills: • Scientific PhD degree and MBA required • At least 10 years' experience in the pharmaceutical sector, including previous roles in business development and venture capital firms • Deep understanding of pharmaceutical research and development. Prior experience working in the rare disease space would be preferred • Strategic thinking skills and strong understanding of pharma dynamics • Strong analytical skills to understand clinical/scientific information together with financial acumen • Ability to work globally, across functions and cultures • Demonstrate the ability to combine highly creative lateral thinking with excellent technical skills and broad industry experience At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential. We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief. If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.
Apr 19, 2024
Full time
With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical force, listed on the Italian stock exchange, with over 4,300 employees. We are a group of like-minded, passionate individuals who go to extraordinary lengths for our partners, customers, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries. At Recordati, our mantra is simple. We've always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest - we want to give people the opportunity to be the best version of themselves. This drive will never stop. Together, we will always be reimagining tomorrow - with new ideas, new technologies and new innovations to fight diseases. Recordati. Unlocking the full potential of life Role purpose: This newly created role will be responsible for leading the novel Recordati early investment initiative to create an ecosystem to access innovation and support the long-term growth of the company. The role will involve extensive international travel and can be based from one of Recordati's key hubs i.e. Milan, US (NJ), (London), Paris. A scientific PhD degree and MBA are required for this role. The successful candidate will be part of the Global Business Development team reporting to the Chief Global BD Officer, and will work in close collaboration with other areas of the global Business Development Team including M&A, Licensing and Innovation, and with the other functions of the group including Legal, R&D and Portfolio Management. The objectives of the role will include: • Identify and evaluate potential early investment opportunities • Ensure appropriate diligence, valuation and senior management endorsement of the investment • Lead investment contract negotiation • Ensure proper monitoring of the investment portfolio • Develop, refine and implement ALBA investment strategy by aligning with all the appropriate stakeholders Responsibilities of the role: • Proactively seek investment opportunities, coordinate evaluation and prioritize with relevant functions • Lead investment due diligence assessment and request investment endorsement from the Steering Committee • Manage and monitor investment portfolio and collaborate with relevant functions to timely act on relevant assets • Stay abreast of innovation initiatives, breakthrough life-science-related technologies, competitive landscape and execute on investment strategy accordingly • Organize hackathon initiatives • Foster Recordati's network with investment firms, VCs, innovation hubs, biotech and academia Education, behavioural competencies and skills: • Scientific PhD degree and MBA required • At least 10 years' experience in the pharmaceutical sector, including previous roles in business development and venture capital firms • Deep understanding of pharmaceutical research and development. Prior experience working in the rare disease space would be preferred • Strategic thinking skills and strong understanding of pharma dynamics • Strong analytical skills to understand clinical/scientific information together with financial acumen • Ability to work globally, across functions and cultures • Demonstrate the ability to combine highly creative lateral thinking with excellent technical skills and broad industry experience At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential. We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief. If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.
Would you like to help us make the world a safer place, people protecting people? Hi, we're Securitas, we guard and protect things, right now somewhere around the world someone's most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoring CCTV for savers cash at a global Bank, through to guarding the real estate and construction workforce for one of the UK's largest Rail infrastructure projects, our Security Officers play an integral role in making people feel safe. How you will make an impact as a Security Officer: Reporting to the onsite Supervisor, the Core Security Officer will be based on a large site for an international defence, aerospace and security company. You will play a vital security role in protecting critical information for air, maritime, land and cyber domains. You will be required to securely guard the property, company assets, visiting customers and employees of our client. You will also be required to carry out patrols across a large facility, walking perimeters both internally and externally. You will be required to man a static guardhouse and sign in company visitors. You will always remain alert and vigilant to detect and deter any suspicious or threatening activity. As a Security Officer, you will retain full control of any threatening behaviour until the arrival of the Police or other external agency. Ensure health and safety procedures are always followed recording and reporting all faults, health and safety hazards. You will operate radios other physical security equipment used on site. Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles. mobile patrolling, access and egress control, cctv and alarm monitoring and other duties relevant to the site Essential Skills What you will bring to be a Security Officer: Previous experience gained in a Corporate Security environment would be desirable You will hold a current SIA Front Door License or be willing to complete the necessary training to acquire professional accreditation. Applicants will possess excellent customer service skills Applicants will have good communication skills, able to articulate with authority You must be able to remain calm and maintain a high level of professionalism at all times You will have a resilient approach to your guarding duties You will be vigilant and alert, able to use caution and apply an inquisitive mindset to your duties. All applicants must hold a clear 5-year checkable employment history Due to the nature of our client's industry sector applicants must meet strict UK right to work criteria. A basic level of PC literacy is required, able to use email and operate a two-way radio. You will be required to work days, nights & weekends (06:00 - 18.00 / 18:00 - 06:00) 42 hour contract. Must be UK National due to business requitement Must be able to achieve SC clearance - 5 year history check and recent DBS About Company Join Today and Build a Better Tomorrow! At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be. We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team. Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential! We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Apr 19, 2024
Full time
Would you like to help us make the world a safer place, people protecting people? Hi, we're Securitas, we guard and protect things, right now somewhere around the world someone's most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoring CCTV for savers cash at a global Bank, through to guarding the real estate and construction workforce for one of the UK's largest Rail infrastructure projects, our Security Officers play an integral role in making people feel safe. How you will make an impact as a Security Officer: Reporting to the onsite Supervisor, the Core Security Officer will be based on a large site for an international defence, aerospace and security company. You will play a vital security role in protecting critical information for air, maritime, land and cyber domains. You will be required to securely guard the property, company assets, visiting customers and employees of our client. You will also be required to carry out patrols across a large facility, walking perimeters both internally and externally. You will be required to man a static guardhouse and sign in company visitors. You will always remain alert and vigilant to detect and deter any suspicious or threatening activity. As a Security Officer, you will retain full control of any threatening behaviour until the arrival of the Police or other external agency. Ensure health and safety procedures are always followed recording and reporting all faults, health and safety hazards. You will operate radios other physical security equipment used on site. Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles. mobile patrolling, access and egress control, cctv and alarm monitoring and other duties relevant to the site Essential Skills What you will bring to be a Security Officer: Previous experience gained in a Corporate Security environment would be desirable You will hold a current SIA Front Door License or be willing to complete the necessary training to acquire professional accreditation. Applicants will possess excellent customer service skills Applicants will have good communication skills, able to articulate with authority You must be able to remain calm and maintain a high level of professionalism at all times You will have a resilient approach to your guarding duties You will be vigilant and alert, able to use caution and apply an inquisitive mindset to your duties. All applicants must hold a clear 5-year checkable employment history Due to the nature of our client's industry sector applicants must meet strict UK right to work criteria. A basic level of PC literacy is required, able to use email and operate a two-way radio. You will be required to work days, nights & weekends (06:00 - 18.00 / 18:00 - 06:00) 42 hour contract. Must be UK National due to business requitement Must be able to achieve SC clearance - 5 year history check and recent DBS About Company Join Today and Build a Better Tomorrow! At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be. We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team. Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential! We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
Property Licensing Officer - Redbridge Salary: £18.09 per hour Full Time Monday-Friday 09:00-17:00 Role Purpose: Work as part of a team to deliver the day-to-day licensing support functions in an effective, efficient and customer friendly manner. Provide a first point of contact for tenants and landlords when they need specialist advice and information about property licensing. Support the work of the enforcement officers by ensuring all information entered onto the database is accurate and up to date. To work effectively with other internal services to ensure a joined up service. Delivery of appropriate business support processes within the Property Licensing Team. Key Responsibilities: Making decisions in relation to the validity of documents provided by landlords. Calculating the level of fee due to be paid. Checking applications to ensure they are completed correctly and checking the validity of documentation submitted to support the application and ensure that it is kept safe and recorded on the database. Record all payment information taken keeping safe all financial details given. Setting up new service request ensuring detailed information is included to allow a prioritization of work. Keeping up to date with changes to legislation and guidance in relation to the property licensing schemes. Providing advice and assistance on individual applications both in writing and verbally. Dealing with landlords and tenants who may be aggressive and difficult. Ensuring customers get the right information which is accurate and up to date. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Casey Adams on (phone number removed) or via email (url removed)
Apr 19, 2024
Contractor
Property Licensing Officer - Redbridge Salary: £18.09 per hour Full Time Monday-Friday 09:00-17:00 Role Purpose: Work as part of a team to deliver the day-to-day licensing support functions in an effective, efficient and customer friendly manner. Provide a first point of contact for tenants and landlords when they need specialist advice and information about property licensing. Support the work of the enforcement officers by ensuring all information entered onto the database is accurate and up to date. To work effectively with other internal services to ensure a joined up service. Delivery of appropriate business support processes within the Property Licensing Team. Key Responsibilities: Making decisions in relation to the validity of documents provided by landlords. Calculating the level of fee due to be paid. Checking applications to ensure they are completed correctly and checking the validity of documentation submitted to support the application and ensure that it is kept safe and recorded on the database. Record all payment information taken keeping safe all financial details given. Setting up new service request ensuring detailed information is included to allow a prioritization of work. Keeping up to date with changes to legislation and guidance in relation to the property licensing schemes. Providing advice and assistance on individual applications both in writing and verbally. Dealing with landlords and tenants who may be aggressive and difficult. Ensuring customers get the right information which is accurate and up to date. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Casey Adams on (phone number removed) or via email (url removed)
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Seasonal
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 19, 2024
Seasonal
Strategic Engagement Coordinator (Temporary, 6 months) Rate: 17.22 per hour Based: Euston Role: Full time - Hybrid - 2 days in Euston / 2 days from home Company: Health-care regulatory body Do you have an interest in politics and current affairs is so this could be the perfect role! Are you a proactive and well-organised individual with a passion for building strong relationships? Our client, a leading organisation in the health-care industry, is seeking an Engagement Coordinator to join their Strategic Engagement team. As an Engagement Coordinator, you will play a key role in supporting the team's activities and ensuring effective coordination for various internal and external engagements. An interest in Policies and Current Affairs would be desirable for this role. This is a temporary position with a contract length of 6 months, offering a competitive hourly rate. Responsibilities: Coordinate and provide proactive support for team meetings, including drafting agendas, taking notes, and maintaining action logs. Manage and update team documents, including the team risk log and shared team calendar. Support information flow and intel sharing with the organisation's national offices through coordination of input to relevant meetings and resources. Monitor team performance, including key performance indicators and service level agreements, and produce annual reports. Contribute to cross-team coordination within the Strategic Engagement team, supporting Managers and the Head of Section. Act as the team business continuity lead, completing necessary assessments and plans. Coordinate the team's business planning, ensuring timely completion and regular updates. Manage team publications, adhering to the organisation's tone of voice standards and corporate branding. Maintain the team's contacts management database and record engagements accurately. Drive continuous improvement within the team, capturing and implementing ideas. Collaborate with other administrators and business support officers across the External Affairs and Engagement team. Requirements: Proactive individual with excellent time management skills and the ability to work at pace. Strong interpersonal and time management skills, with the ability to handle competing demands. Well-organised and responsive to changing circumstances, with a proactive approach to work. Excellent IT skills, including proficiency in MS Word, Excel, PowerPoint, Teams, and Outlook. Good written communication skills, with the ability to present information clearly and accurately. Strong customer service mindset, ensuring positive delivery of services. An understanding of the health-care regulatory environment is desirable. Experience in producing formal reports and engagement materials is a plus. Familiarity with relationship management systems or similar database software is advantageous. Join our client's Strategic Engagement team and contribute to their mission of improving patient care and setting high standards in medical education and practise. Apply now to be part of a dynamic and collaborative team! Please note: This is a temporary position starting on May 1, 2024, and ending on October 1, 2024. The working pattern is full-time, with an hourly rate of 17.22. Please email you CV to: (url removed) We encourage applications from all qualified candidates, regardless of race, gender, age, disability, or sexual orientation. Our client is an equal opportunity employer. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
This website is operated, hosted and managed by Tag Worldwide Limited of 1-5 Poland Street, Soho, London, W1F 8PR, United Kingdom. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. Sr Business Development Director page is loaded Sr Business Development Director Apply remote type Hybrid locations New York, NY time type Full time posted on Posted 2 Days Ago job requisition id R You will work alongside the Chief Growth Officer to devise and implement our growth strategy within our chosen target sectors and clients. As a senior member of the business development team, you will take ownership of our key accounts within your dedicated sector (healthcare clients and agencies) and as such are responsible for elevating our market position within them in order to secure profitable, long-term client relationships for the business. A BACKGROUND IN PHARMA/LIFE SCIENCES IS A MUST JOB QUALIFICATIONS • Undergraduate degree or college diploma in Business, Marketing or a related field (a combination of education and experience can be substituted) • 10+ years' experience in business development within the marketing, creative or production industries is essential, ideally selling to brands/advertisers and advertising agencies. • Proven track record of exceeding customer satisfaction and sales results • Urgency driven critical thinking, decision making and drive • Excellent communication, negotiation and oral presentation skills. • Strong proficiency in Microsoft Office - Excel, Word, Outlook, PowerPoint • Experience working with sales CRM is preferable JOB DUTIES ( denotes an "essential function") • Growth Strategy - Devise and implement the growth strategy and adapt accordingly in order to reach our Revenue and EBITDA goals. • Prospecting and pursuits o Target account identification acquisition and management o Develop annual prospecting list to target net new foundational accounts o Partner with Marketing to develop and execute individual brand strategies to engage with prospects throughout the year o Identify and evaluate new business opportunities as well as prioritize pursuits. o Oversee complete RFI and RFP process from initial intake through to final pitch o Cultivate and prioritize all inbound and outbound opportunities • Healthcare Sector - Managing this key sector for the business, ensuring that we are generating year on year growth and seeking our preferred client relationships wherever possible. • Agency Sector - Overseeing our key accounts within the healthcare sector and also looking to cross sell services and secure preferred vendor status when possible. • Revenue Generation - Meeting or exceeding monthly and annual revenue targets through nurturing new business opportunities in both prospective and existing clients • Sales Strategy - Dealing with initial client enquiries and then working alongside the Creative/Production team to develop, negotiate and close a winning proposal that is also profitable for the business. • Meetings - Consistently arranging client meetings/screenings with right levels of contact through appropriate pipeline strategy and activities • Presenting - Obtaining, planning, preparing and delivering engaging presentations to clients in both a one to one and larger group environment. • Communication - Good at questioning, probing and listening to uncover key client challenges and then demonstrating how our products and services meet those needs • Client Management - Ensuring our key clients are getting best service from us, which leads to repeat, longer-term business. Keeping customers up to date on our product and service offering as well as working with our production and creative teams to draw up bids, schedules and keep projects on track. • Networking - Utilizing industry events, press and contacts to stay informed of current market trends and relaying these back to management and marketing for development. Per New York state requirements, this posting reflects the salary range for this position for a New York based individual: $185K-195k maximum per annum. Compensation varies depending on job-related factors such as experience, responsibilities, and business needs. For all other states, please inquire with the Tag Talent Acquisition Team. This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard. We've made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. Similar Jobs (1) Senior Business Development remote type Hybrid locations New York, NY time type Full time posted on Posted 25 Days Ago We're proud of our roots. From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team. Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation. Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
Apr 19, 2024
Full time
This website is operated, hosted and managed by Tag Worldwide Limited of 1-5 Poland Street, Soho, London, W1F 8PR, United Kingdom. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. Sr Business Development Director page is loaded Sr Business Development Director Apply remote type Hybrid locations New York, NY time type Full time posted on Posted 2 Days Ago job requisition id R You will work alongside the Chief Growth Officer to devise and implement our growth strategy within our chosen target sectors and clients. As a senior member of the business development team, you will take ownership of our key accounts within your dedicated sector (healthcare clients and agencies) and as such are responsible for elevating our market position within them in order to secure profitable, long-term client relationships for the business. A BACKGROUND IN PHARMA/LIFE SCIENCES IS A MUST JOB QUALIFICATIONS • Undergraduate degree or college diploma in Business, Marketing or a related field (a combination of education and experience can be substituted) • 10+ years' experience in business development within the marketing, creative or production industries is essential, ideally selling to brands/advertisers and advertising agencies. • Proven track record of exceeding customer satisfaction and sales results • Urgency driven critical thinking, decision making and drive • Excellent communication, negotiation and oral presentation skills. • Strong proficiency in Microsoft Office - Excel, Word, Outlook, PowerPoint • Experience working with sales CRM is preferable JOB DUTIES ( denotes an "essential function") • Growth Strategy - Devise and implement the growth strategy and adapt accordingly in order to reach our Revenue and EBITDA goals. • Prospecting and pursuits o Target account identification acquisition and management o Develop annual prospecting list to target net new foundational accounts o Partner with Marketing to develop and execute individual brand strategies to engage with prospects throughout the year o Identify and evaluate new business opportunities as well as prioritize pursuits. o Oversee complete RFI and RFP process from initial intake through to final pitch o Cultivate and prioritize all inbound and outbound opportunities • Healthcare Sector - Managing this key sector for the business, ensuring that we are generating year on year growth and seeking our preferred client relationships wherever possible. • Agency Sector - Overseeing our key accounts within the healthcare sector and also looking to cross sell services and secure preferred vendor status when possible. • Revenue Generation - Meeting or exceeding monthly and annual revenue targets through nurturing new business opportunities in both prospective and existing clients • Sales Strategy - Dealing with initial client enquiries and then working alongside the Creative/Production team to develop, negotiate and close a winning proposal that is also profitable for the business. • Meetings - Consistently arranging client meetings/screenings with right levels of contact through appropriate pipeline strategy and activities • Presenting - Obtaining, planning, preparing and delivering engaging presentations to clients in both a one to one and larger group environment. • Communication - Good at questioning, probing and listening to uncover key client challenges and then demonstrating how our products and services meet those needs • Client Management - Ensuring our key clients are getting best service from us, which leads to repeat, longer-term business. Keeping customers up to date on our product and service offering as well as working with our production and creative teams to draw up bids, schedules and keep projects on track. • Networking - Utilizing industry events, press and contacts to stay informed of current market trends and relaying these back to management and marketing for development. Per New York state requirements, this posting reflects the salary range for this position for a New York based individual: $185K-195k maximum per annum. Compensation varies depending on job-related factors such as experience, responsibilities, and business needs. For all other states, please inquire with the Tag Talent Acquisition Team. This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard. We've made a strong commitment to diversity and inclusion and are taking a stance on equality in the workplace. We support sustainability, in our organization and with our network of partners and suppliers. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate. Similar Jobs (1) Senior Business Development remote type Hybrid locations New York, NY time type Full time posted on Posted 25 Days Ago We're proud of our roots. From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team. Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation. Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success. As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
Serves as a senior function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors, providing day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supported function/business/product and the associated regulatory rules/laws and interpretation on internal policies and procedures. Responsibilities: Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi's clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serving as a subject matter expert on Citi's Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk. Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product. Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact. Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge. Participating in industry groups and trade association working groups or other forums. Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements. Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit. Designing and lead compliance and control reviews. Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance. Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Expertise of Compliance laws, rules, regulations, risks and typologies; Excellent written, verbal and analytical skills Must be a self-starter, flexible, innovative and adaptive; Highly motivated, strong attention to detail, team oriented, organized Experience in interpreting regulations, providing guidance for UK/ EU and US export control, export licenses, Anti-Boycott and Dual use goods regulations. Working knowledge of Letters of Credit, Bonds, guarantees and standby credits with relevant Practices e.g., UCP 600, ISP98, URDG 758 and Export Administration Regulations. Strong knowledge of Structured trade finance transactions, Export Credit Agency finance and Asset Distribution from Compliance perspective Ability to build relationships with external agencies e.g., BAFT, OAC and BIS Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level Experience in managing regulatory exams and relationships with examiners, auditors, etc. Awareness of regulatory requirements including local and US laws, international and industry standard Advanced knowledge in area of focus Related certifications desirable Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements; previous experience managing a diverse staff; Advanced degree a plus Job Family Group: Compliance and Control Job Family: Product Compliance Risk Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Apr 19, 2024
Full time
Serves as a senior function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors, providing day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supported function/business/product and the associated regulatory rules/laws and interpretation on internal policies and procedures. Responsibilities: Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi's clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serving as a subject matter expert on Citi's Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk. Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product. Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact. Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge. Participating in industry groups and trade association working groups or other forums. Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements. Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit. Designing and lead compliance and control reviews. Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance. Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Expertise of Compliance laws, rules, regulations, risks and typologies; Excellent written, verbal and analytical skills Must be a self-starter, flexible, innovative and adaptive; Highly motivated, strong attention to detail, team oriented, organized Experience in interpreting regulations, providing guidance for UK/ EU and US export control, export licenses, Anti-Boycott and Dual use goods regulations. Working knowledge of Letters of Credit, Bonds, guarantees and standby credits with relevant Practices e.g., UCP 600, ISP98, URDG 758 and Export Administration Regulations. Strong knowledge of Structured trade finance transactions, Export Credit Agency finance and Asset Distribution from Compliance perspective Ability to build relationships with external agencies e.g., BAFT, OAC and BIS Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level Experience in managing regulatory exams and relationships with examiners, auditors, etc. Awareness of regulatory requirements including local and US laws, international and industry standard Advanced knowledge in area of focus Related certifications desirable Education: Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements; previous experience managing a diverse staff; Advanced degree a plus Job Family Group: Compliance and Control Job Family: Product Compliance Risk Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money. Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC's Responsible Business of Year 2018, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We're looking for our next General Counsel & Chief Compliance Officer. Reporting to the CEO, you will be part of the Leadership Team and will closely support our CFO, Board and shareholders. You will be responsible for a team of 6, with the opportunity to grow the team further. What you'll do Provide strategic and effective leadership to the company, as well as our well-regarded Legal & Compliance Team (which won "Team of the Year 2023"!) You will be responsible for the Legal department (which covers contracts, partnerships, outsourcing, product counselling, data protection, consumer credit, payments (money remittance), disputes, IP and employment & share options) and the Compliance department (which covers monitoring, thematic reviews, audits, regulatory change & horizon scanning, financial crime, regulatory stakeholder management, policies & procedures, registers, SMCR and training). You will play a key role in important strategic initiatives like funding rounds, debt funding transactions (to fund our consumer loan portfolios) and M&A. You will produce and present a Chief Compliance Report each quarter to the RiskCo. You will provide effective advice to the Board on complex governance issues, as well key legal and regulatory issues. You will attend to all company secretarial matters (supported by our external providers). You will manage the Legal & Compliance budget and our panel of law firms. About you You are a solicitor qualified in English law You have strong relevant experience working as a lawyer in-house You have experience advising on corporate governance and corporate transactions as well as consumer credit and associated regulatory matters You have strong leadership skills - you enjoy building effective teams and contributing to broader leadership matters of the business You enjoy working in a fast-paced environment where no day is the same You will be hands-on and a self-starter Nice-to-haves You have run a compliance department before (preferably at a regulated business) You have experience working in a consumer credit business Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible , and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United , because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? Company bonus scheme 25 days holiday with an extra day off on your birthday Office first with up to a day a week working from home Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Phone call with our Talent Manager - 20 mins Video interview with Hiring Manager - 30 mins Case Study to give you a taster of the role - 35 mins In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. .
Apr 19, 2024
Full time
About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people's lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK's leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money. Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC's Responsible Business of Year 2018, included in KPMG's Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors. Your role in our mission We're looking for our next General Counsel & Chief Compliance Officer. Reporting to the CEO, you will be part of the Leadership Team and will closely support our CFO, Board and shareholders. You will be responsible for a team of 6, with the opportunity to grow the team further. What you'll do Provide strategic and effective leadership to the company, as well as our well-regarded Legal & Compliance Team (which won "Team of the Year 2023"!) You will be responsible for the Legal department (which covers contracts, partnerships, outsourcing, product counselling, data protection, consumer credit, payments (money remittance), disputes, IP and employment & share options) and the Compliance department (which covers monitoring, thematic reviews, audits, regulatory change & horizon scanning, financial crime, regulatory stakeholder management, policies & procedures, registers, SMCR and training). You will play a key role in important strategic initiatives like funding rounds, debt funding transactions (to fund our consumer loan portfolios) and M&A. You will produce and present a Chief Compliance Report each quarter to the RiskCo. You will provide effective advice to the Board on complex governance issues, as well key legal and regulatory issues. You will attend to all company secretarial matters (supported by our external providers). You will manage the Legal & Compliance budget and our panel of law firms. About you You are a solicitor qualified in English law You have strong relevant experience working as a lawyer in-house You have experience advising on corporate governance and corporate transactions as well as consumer credit and associated regulatory matters You have strong leadership skills - you enjoy building effective teams and contributing to broader leadership matters of the business You enjoy working in a fast-paced environment where no day is the same You will be hands-on and a self-starter Nice-to-haves You have run a compliance department before (preferably at a regulated business) You have experience working in a consumer credit business Who you are We embrace our differences, but there's one thing we like to share, which is our values, so it's important to us that you are: Fearless, and able to make the impossible possible. Responsible , and want to help build a business that delivers a meaningful difference to society. Dedicated and want to commit to an exciting journey even through the highs and lows. Empathetic and truly care about every colleague and customer. United , because you understand we achieve more when we work as a team. Humble, and take feedback as a way to continuously improve. What do you get for all your hard work? Company bonus scheme 25 days holiday with an extra day off on your birthday Office first with up to a day a week working from home Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave Great career development in a fast paced environment Regular company socials (post covid, although we've got quite good at virtual ones too!) Volunteer days as part of our CSR program More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! The typical interview process Phone call with our Talent Manager - 20 mins Video interview with Hiring Manager - 30 mins Case Study to give you a taster of the role - 35 mins In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins We're looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people's lives for the better then we'd love to hear from you. Learn more at Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish. If there's anything we can do to accommodate your specific situation, please let us know. .
Janus Worldwide is searching for a qualified Chief Technology Officer in United Kingdom to work remotely. We are seeking a highly skilled and experienced Chief Technology Officer to set strategy and make executive technology decisions on behalf of the organization including managing a technology budget and making the necessary investments to align the organization with its vision for its technological needs. If you are a technology visionary with expertise in technological development who executes that vision, we want to hear from you! Working directly with the CEO, you will act as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead system and quality assurance processes to ensure the protection of Utilities' assets while maintaining and evolving technology needs. For this role, we are seeking expertise supporting a growth strategy by expanding existing customer relationships, anticipating current and future needs, developing new business opportunities, and cultivating partner relationships. Additionally, the CTO holds the fiduciary responsibility for developing, administering, monitoring, and coordinating the enterprise technology budget as decisions related to technology needs influence spending patterns for departments and programs across the organization. Main Duties: Development and implementation of the company's technical development strategy Management of projects for automation and optimization of the company's production processes Automation of management activities, including analysis for making informed decisions Mastering and implementing modern business intelligence tools for better analysis and decision-making Introduction of a modern online workspace/corporate social network for convenient communication and teamwork Ensuring the possibility of scaling the company, providing new types of services Organization of research, testing, comparison and implementation of tools and information systems Supervising the development of the company's websites Development of internal software to automate and simplify the work of the company's employees Development and implementation of the company's ERP system, the company's own software, work with the terms of reference for improving the ERP system Use of modern efficient (user productivity-enhancing) technological platforms and software Increasing the level of integration of used IT systems to reduce the number of manual user actions in different systems within a single operation Organization of the work of the engineering department: selection and training of employees, distribution of workload, annual certification of employees Requirements: Higher technical education At least 3 years of experience in a similar position in the localization/translation industry Ability to quickly make sound technical and organizational decisions Responsibility for the result, perseverance in achieving the set goals
Apr 19, 2024
Full time
Janus Worldwide is searching for a qualified Chief Technology Officer in United Kingdom to work remotely. We are seeking a highly skilled and experienced Chief Technology Officer to set strategy and make executive technology decisions on behalf of the organization including managing a technology budget and making the necessary investments to align the organization with its vision for its technological needs. If you are a technology visionary with expertise in technological development who executes that vision, we want to hear from you! Working directly with the CEO, you will act as both a technology and business expert, making decisions impacting current and future operations. As the CTO, you will oversee all technology and technological resources, establish the technology vision, strategies, and growth plans. You will also lead system and quality assurance processes to ensure the protection of Utilities' assets while maintaining and evolving technology needs. For this role, we are seeking expertise supporting a growth strategy by expanding existing customer relationships, anticipating current and future needs, developing new business opportunities, and cultivating partner relationships. Additionally, the CTO holds the fiduciary responsibility for developing, administering, monitoring, and coordinating the enterprise technology budget as decisions related to technology needs influence spending patterns for departments and programs across the organization. Main Duties: Development and implementation of the company's technical development strategy Management of projects for automation and optimization of the company's production processes Automation of management activities, including analysis for making informed decisions Mastering and implementing modern business intelligence tools for better analysis and decision-making Introduction of a modern online workspace/corporate social network for convenient communication and teamwork Ensuring the possibility of scaling the company, providing new types of services Organization of research, testing, comparison and implementation of tools and information systems Supervising the development of the company's websites Development of internal software to automate and simplify the work of the company's employees Development and implementation of the company's ERP system, the company's own software, work with the terms of reference for improving the ERP system Use of modern efficient (user productivity-enhancing) technological platforms and software Increasing the level of integration of used IT systems to reduce the number of manual user actions in different systems within a single operation Organization of the work of the engineering department: selection and training of employees, distribution of workload, annual certification of employees Requirements: Higher technical education At least 3 years of experience in a similar position in the localization/translation industry Ability to quickly make sound technical and organizational decisions Responsibility for the result, perseverance in achieving the set goals
Library Officer Southwark 16 / hour (umbrella) Full Time Contract ( 1 months) Novax Recruitment is actively seeking a Library Officer in Southwark. This is a contract with a scope for transferring to permanent position working full time hours. The job: To provide a high level of customer care, welcoming customers and volunteers to the library, introducing them to the range of services available, joining new members, carrying out reception and circulation desk duties Resolving any queries and complaints quickly in accordance with library regulations Assist the public with enquiries for information and provide user education and support Calculate and levy any fines or other charges incurred by users and collect money for items or services Collect and record statistics, including the daily people count and numbers of people attending library events The candidate: Experience in a similar previous role is essential General knowledge and awareness of current public library Able to take responsibility for staff supervision, services and buildings Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)
Apr 19, 2024
Contractor
Library Officer Southwark 16 / hour (umbrella) Full Time Contract ( 1 months) Novax Recruitment is actively seeking a Library Officer in Southwark. This is a contract with a scope for transferring to permanent position working full time hours. The job: To provide a high level of customer care, welcoming customers and volunteers to the library, introducing them to the range of services available, joining new members, carrying out reception and circulation desk duties Resolving any queries and complaints quickly in accordance with library regulations Assist the public with enquiries for information and provide user education and support Calculate and levy any fines or other charges incurred by users and collect money for items or services Collect and record statistics, including the daily people count and numbers of people attending library events The candidate: Experience in a similar previous role is essential General knowledge and awareness of current public library Able to take responsibility for staff supervision, services and buildings Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)
Data Management Officer Hybrid working - 2 days a week in our Preston OfficeSalary Circa £24,000 - £25,500 DOE A glance at the role: Due to growth, we have exciting opportunities for 3 Data Management Officers to join our team. You will be effectively supporting the Pensions Data Team Leader in the management and administration of pension scheme member data.Maintaining and improving data quality and integrity through carrying out regular data cleaning exercises and checking routines. Liaising with employers to ensure monthly data collection files are received from the pension schemes administered by LPP in a timely manner. To undertake bulk data exercises to assist and support the Pensions Data Manager in the production and distribution of annual benefit statements in respect of all of the pension schemes administered by LPP within statutory deadlines.You will join a friendly, welcoming, and sociable work culture where there are opportunities for continuous personal and professional development where you will be supported to reach your full potential. A bit about us: The Local Pensions Partnership Administration (LPPA) is one of the UK's leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Starting salary of £24,000 - £25,500 DOE.- 25 days' holiday, plus bank holidays and additional concessionary days, with the ability to buy and sell leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to our Employee Assistance Programme for when you might need some support.- The opportunity to earn through our Employee Referral Scheme.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking (off site) What you'll be doing: - Manage own workload and task lists to ensure deadlines, data quality targets and performance targets are met- Maintain member records to ensure all data and data entry is relevant and accurate, including but not restricted to active and deferred member changes and Bulk up-loading of Data- Validate data submissions effectively and promptly in line with relevant deadlines- Producing and distributing annual benefit statements to the active and deferred membership of the pension schemes under administration- Preparation of data for the actuarial valuation of all of the pension schemes administered, including preparation and provision of financial information relating to ISA19 accounting requirements- Provision of specific financial information relating to pensions recharges and pension strain- Managing ad hoc projects and preparing various reports as required- Liaising with scheme employers in respect of data management issues and the submission of monthly data files- Being aware of and having an understanding of the regulations relating to the pensions schemes under administration as well as overriding pension legislation- Treat information security with the utmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines- Support service provision as appropriate undertaking other duties commensurate with the post What we need from you: - Significant practical working experience in a financial/pensions environment- Proven ability to work effectively on own initiative as well as being an effective teamplayer, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationships within the team and the service as a whole- Proven ability to undertake detailed mathematical calculations accurately- Demonstrable ability to work accurately and to deadlines- Good working knowledge of legislation, regulation, conditions, software, systems and processes relevant to pension payroll and pension administration- Ability to use excel at an advanced level, including the ability to use macros and pivot tables- Good statistical and analytical skills, including good report writing skills- The ability to communicate effectively at all levels, including the ability to communicate complex issues, possessing excellent communication skills- Commitment to providing a good customer service at all times.- Maintain an understanding and actively support LPP's equality programme, both internally and externally, along with all other corporate policy initiatives, including maintaining an understanding of the breadth of the diversity agenda and embedding good practice Working with and upholding our values: - Working together- Committed to excellence- Doing the right thing- Forward thinkingSo, if you'd like to join us as a Data Management Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 19, 2024
Full time
Data Management Officer Hybrid working - 2 days a week in our Preston OfficeSalary Circa £24,000 - £25,500 DOE A glance at the role: Due to growth, we have exciting opportunities for 3 Data Management Officers to join our team. You will be effectively supporting the Pensions Data Team Leader in the management and administration of pension scheme member data.Maintaining and improving data quality and integrity through carrying out regular data cleaning exercises and checking routines. Liaising with employers to ensure monthly data collection files are received from the pension schemes administered by LPP in a timely manner. To undertake bulk data exercises to assist and support the Pensions Data Manager in the production and distribution of annual benefit statements in respect of all of the pension schemes administered by LPP within statutory deadlines.You will join a friendly, welcoming, and sociable work culture where there are opportunities for continuous personal and professional development where you will be supported to reach your full potential. A bit about us: The Local Pensions Partnership Administration (LPPA) is one of the UK's leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 655,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: - Starting salary of £24,000 - £25,500 DOE.- 25 days' holiday, plus bank holidays and additional concessionary days, with the ability to buy and sell leave.- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.- Access to our Employee Assistance Programme for when you might need some support.- The opportunity to earn through our Employee Referral Scheme.- Access to our bespoke Reward Discount Scheme - 'Your Perk Site.'- Opportunities to attend Wellbeing webinars and social events.- Daily free fruit and snacks available to you in our office.- Free Car Parking (off site) What you'll be doing: - Manage own workload and task lists to ensure deadlines, data quality targets and performance targets are met- Maintain member records to ensure all data and data entry is relevant and accurate, including but not restricted to active and deferred member changes and Bulk up-loading of Data- Validate data submissions effectively and promptly in line with relevant deadlines- Producing and distributing annual benefit statements to the active and deferred membership of the pension schemes under administration- Preparation of data for the actuarial valuation of all of the pension schemes administered, including preparation and provision of financial information relating to ISA19 accounting requirements- Provision of specific financial information relating to pensions recharges and pension strain- Managing ad hoc projects and preparing various reports as required- Liaising with scheme employers in respect of data management issues and the submission of monthly data files- Being aware of and having an understanding of the regulations relating to the pensions schemes under administration as well as overriding pension legislation- Treat information security with the utmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines- Support service provision as appropriate undertaking other duties commensurate with the post What we need from you: - Significant practical working experience in a financial/pensions environment- Proven ability to work effectively on own initiative as well as being an effective teamplayer, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationships within the team and the service as a whole- Proven ability to undertake detailed mathematical calculations accurately- Demonstrable ability to work accurately and to deadlines- Good working knowledge of legislation, regulation, conditions, software, systems and processes relevant to pension payroll and pension administration- Ability to use excel at an advanced level, including the ability to use macros and pivot tables- Good statistical and analytical skills, including good report writing skills- The ability to communicate effectively at all levels, including the ability to communicate complex issues, possessing excellent communication skills- Commitment to providing a good customer service at all times.- Maintain an understanding and actively support LPP's equality programme, both internally and externally, along with all other corporate policy initiatives, including maintaining an understanding of the breadth of the diversity agenda and embedding good practice Working with and upholding our values: - Working together- Committed to excellence- Doing the right thing- Forward thinkingSo, if you'd like to join us as a Data Management Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
West Cheshire & North Wales Chamber of Commerce
Chester, Cheshire
About the West Cheshire & North Wales Chamber of Commerce Together we're well connected West Cheshire and North Wales Chamber of Commerce is the leading organisation representing the business community across West Cheshire and North Wales and has been supporting businesses for over 100 years. As an independent, not for profit organisation, our objectives remain clear: to promote and encourage business for our members and others regionally, nationally and internationally to improve commercial growth and prosperity. We are proud to be one of 53 Chambers of Commerce accredited to the British Chambers of Commerce and are the only cross-border Chamber in the UK. Position: Commercial Director - Permanent, Full-time position Salary: £40,000-£45,000 per annum (depending on experience) Travel allowance, laptop and mobile phone Company healthcare and pension scheme available Main purpose of the role and its primary objectives To lead and deliver the Chamber's mission, vision, values and strategy Reporting to the Chief Executive Officer, the primary role of the Commercial Director is to oversee the operations and implementation of the strategy of the Chamber of Commerce with a strong focus on quality in order to realise our ambitions to grow, be recognised as a key stakeholder in the region and beyond, and to play a leadership role in enhancing the business community across West Cheshire & North Wales. You will ensure that our member focused business is well-coordinated and productive by optimising its margins, managing its procedures, shaping its resources, and coaching its people. The Commercial Director should be skilled in engaging with a variety of stakeholders and business leaders and be able to produce the highest quality of leadership across all our operations and teams to deliver for the Chamber and our members. Role & Responsibilities Working with the Chamber teams to place membership growth and retention at the forefront of the business objectives. Supporting CEO wherever possible in relation to any operational tasks Take responsibility and initiative in the smooth running of all business operations Ensuring financial targets and other agreed targets are met in all departments Together with managers ensure the Chamber's product and service experiences are developed to enhance the member journey. Ensure that all opportunities for business development with existing and new members are further explored. Developing, planning and implementing strategies that align with business goals to promote growth Develop and maintain relationships with key partners and members through ensuring they are updated on available opportunities and experiences. Ensure that all opportunities for business development with existing and new members are further explored. Developing, planning and implementing strategies that align with business goals to promote growth Develop and maintain relationships with key partners and members through ensuring they are updated on available opportunities and experiences. Assist CEO in setting goals that promote company growth and drive the business to increase profits by changing policies, services and coaching employees Oversee daily activity of each team Prepare budgets, schedules, and other organisational reports as needed Promote and enforce safety in the workplace HR - support with all aspects of HR including recruitment, review/appraisal meetings with Team Managers and their individual members of staff. Provide guidance to Team Managers and address any HR issues as they arise. Keeping employees motivated and organising appropriate training Manage the Membership and Export Teams Key members - engagement, recruitment and retention including key organisations/businesses in West Cheshire and North Wales, support agencies and targeted membership recruitment of 50+ employees. Patron & Strategic Members - recruitment, retention and support Manage, review and enhance membership benefits Investigating customer satisfaction, reporting and addressing any issues Ensure membership requirements are met in a timely manner Oversee all Chamber PR, marketing and branding - including giving guidance to other Team Managers when required Manage and develop Young Chamber Programme BCC Accreditation - support CEO to ensure BCC Accreditations standards are being achieved at all times The Person A natural people person who enjoys meeting and speaking to businesses of all sizes across all sectors, from start-ups to corporates and is passionate about helping others A proven track record of successful business management at the appropriate level A track record of delivering financially sound business performance through budgetary control and performance management Must be able to prioritise time to manage all areas of this demanding role effectively Experience of managing stakeholder relationships Skills & Abilities Socially at ease, articulate, diplomatic, and politically astute Adept and confident handling the media Ability to motivate others to be champions of Chamber initiatives Commitment to the best business practices for the Chamber A passion for helping businesses grow and develop with a strong community spirit Knowledge of the diverse West Cheshire & North Wales economic landscape and business community desirable Essential: Hold a valid UK Driving licence The West Cheshire & North Wales Chamber of Commerce is a Disability Confident Committed Employer and has achieved the Silver Armed Forces Covenant Employer Recognition Award
Apr 19, 2024
Full time
About the West Cheshire & North Wales Chamber of Commerce Together we're well connected West Cheshire and North Wales Chamber of Commerce is the leading organisation representing the business community across West Cheshire and North Wales and has been supporting businesses for over 100 years. As an independent, not for profit organisation, our objectives remain clear: to promote and encourage business for our members and others regionally, nationally and internationally to improve commercial growth and prosperity. We are proud to be one of 53 Chambers of Commerce accredited to the British Chambers of Commerce and are the only cross-border Chamber in the UK. Position: Commercial Director - Permanent, Full-time position Salary: £40,000-£45,000 per annum (depending on experience) Travel allowance, laptop and mobile phone Company healthcare and pension scheme available Main purpose of the role and its primary objectives To lead and deliver the Chamber's mission, vision, values and strategy Reporting to the Chief Executive Officer, the primary role of the Commercial Director is to oversee the operations and implementation of the strategy of the Chamber of Commerce with a strong focus on quality in order to realise our ambitions to grow, be recognised as a key stakeholder in the region and beyond, and to play a leadership role in enhancing the business community across West Cheshire & North Wales. You will ensure that our member focused business is well-coordinated and productive by optimising its margins, managing its procedures, shaping its resources, and coaching its people. The Commercial Director should be skilled in engaging with a variety of stakeholders and business leaders and be able to produce the highest quality of leadership across all our operations and teams to deliver for the Chamber and our members. Role & Responsibilities Working with the Chamber teams to place membership growth and retention at the forefront of the business objectives. Supporting CEO wherever possible in relation to any operational tasks Take responsibility and initiative in the smooth running of all business operations Ensuring financial targets and other agreed targets are met in all departments Together with managers ensure the Chamber's product and service experiences are developed to enhance the member journey. Ensure that all opportunities for business development with existing and new members are further explored. Developing, planning and implementing strategies that align with business goals to promote growth Develop and maintain relationships with key partners and members through ensuring they are updated on available opportunities and experiences. Ensure that all opportunities for business development with existing and new members are further explored. Developing, planning and implementing strategies that align with business goals to promote growth Develop and maintain relationships with key partners and members through ensuring they are updated on available opportunities and experiences. Assist CEO in setting goals that promote company growth and drive the business to increase profits by changing policies, services and coaching employees Oversee daily activity of each team Prepare budgets, schedules, and other organisational reports as needed Promote and enforce safety in the workplace HR - support with all aspects of HR including recruitment, review/appraisal meetings with Team Managers and their individual members of staff. Provide guidance to Team Managers and address any HR issues as they arise. Keeping employees motivated and organising appropriate training Manage the Membership and Export Teams Key members - engagement, recruitment and retention including key organisations/businesses in West Cheshire and North Wales, support agencies and targeted membership recruitment of 50+ employees. Patron & Strategic Members - recruitment, retention and support Manage, review and enhance membership benefits Investigating customer satisfaction, reporting and addressing any issues Ensure membership requirements are met in a timely manner Oversee all Chamber PR, marketing and branding - including giving guidance to other Team Managers when required Manage and develop Young Chamber Programme BCC Accreditation - support CEO to ensure BCC Accreditations standards are being achieved at all times The Person A natural people person who enjoys meeting and speaking to businesses of all sizes across all sectors, from start-ups to corporates and is passionate about helping others A proven track record of successful business management at the appropriate level A track record of delivering financially sound business performance through budgetary control and performance management Must be able to prioritise time to manage all areas of this demanding role effectively Experience of managing stakeholder relationships Skills & Abilities Socially at ease, articulate, diplomatic, and politically astute Adept and confident handling the media Ability to motivate others to be champions of Chamber initiatives Commitment to the best business practices for the Chamber A passion for helping businesses grow and develop with a strong community spirit Knowledge of the diverse West Cheshire & North Wales economic landscape and business community desirable Essential: Hold a valid UK Driving licence The West Cheshire & North Wales Chamber of Commerce is a Disability Confident Committed Employer and has achieved the Silver Armed Forces Covenant Employer Recognition Award
Our Public Sector client based in Carlisle are looking for an experienced administrator to join their friendly and outgoing team, on a full time - temporary basis. This role is for 37 hours per week with a rate of pay at 11.59 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Carlisle, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 18, 2024
Seasonal
Our Public Sector client based in Carlisle are looking for an experienced administrator to join their friendly and outgoing team, on a full time - temporary basis. This role is for 37 hours per week with a rate of pay at 11.59 per hour. This role will include but not be restricted to - - Meeting and greeting visitors to the reception desk and directing them to relevant departments - Dealing with inbound and outbound queries via telephone, email or post - Drafting orders on behalf of the judges - General administration duties including filing, printing and data entry - Assisting internal departments when required Admin Officer role covers all areas of general clerical work. Work also involves use of various IT systems upon which training will be given but must have excellent IT skills. The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions. Admin staff work within a team with regular management support and are responsible for their own time. Customer service and IT skills are essential to this role along with being able to work as part of a team. You will need to have a minimum of 2 years experience in an administrative role and be able to demonstrate good customer service skills. Our client is looking for a confident individual who is comfortable in dealing with various members of the public You will be based on site in Carlisle, easily accessible by bus, car or train. Holiday pay, pension scheme and other employee benefits are also available The start date is as soon as possible, however this does depend on various security checks. You will be required to show a minimum of a valid right to work document along with proof of your current address and your national insurance number If this sounds like a role you would be interested in please apply online today! If you do have any queries or require any further information please contact the team at Brook Street on (phone number removed) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Barnsley Technical Support officer Location - Westgate Plaza building (S70 2DR) or Barnsley Town Hall (Hybrid) On going contract - £12.59PH 37 Hours Technical Support Officer which provides technical and business support service to the Corporate Health, Safety and Emergency Resilience Service. This is a small team of five people that may grow to eight during 2024 as appropriately qualified people are being recruited to in both the health and safety service and the emergency resilience service. This Technical Support Officer roles is to cover a maternity leave. The post holder will provide technical and business support primarily to support the Health and Safety Advisors and the Occupational Health and Wellbeing Manager but also, as needed, to support the Emergency Resilience service. The Job Profile provides full details but the following provide examples of some of the areas of work. Full induction, training and support will be provided in delivering these services using council systems but the individual will need to good IT, customer service, organisational and time management skills as no two days will be the same in this role • Support with arranging health and safety training courses such as room bookings, dealing with booking queries, arranging printing, ordering course books and, post training courses, marking test papers and assignments (to a template) and recharging the cost to the service/school. • Recording accidents and incidents onto correct databases. Completing online forms to report some accidents / incidents to the Health and Safety Executive. Undertaking analysis and providing data on numbers and types of incidents • Supporting managers, including those based in schools, to source risk assessments using the council s external supplier when these include chemicals or other substances • Deal with requests for counselling and refer onto external supplier, keeping records and recharging costs to the employee s manager • Support with the provision of the occupational service. Acting as a point of contact for queries relating to the service or use of the portal eg setting up new users, analysing data and raise orders, deal with invoices and recharges. • Support the health surveillance programme working with the occupational health supplier and internal managers to refer employees and to book sessions/appointments • Acting as first point of contact for service queries including monitoring the service specific inboxes and answering phone calls from managers and employees responding where possible (after training) or forwarding to relevant colleague. Most contact is via email or Teams but some contact is via phone. • Attend meetings, take notes / minutes including action points, have them approved and then distribute these. Follow up on any action points so these are progressed in a timely manner • Deal with raising orders, approve invoices and recharge costs to internal and external services Willingness and commitment to undertake Institution of Occupational Safety and Health (IOSH) accredited Level 3 qualification in health and safety. To find out more information please contact Deanna at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity
Apr 18, 2024
Contractor
Barnsley Technical Support officer Location - Westgate Plaza building (S70 2DR) or Barnsley Town Hall (Hybrid) On going contract - £12.59PH 37 Hours Technical Support Officer which provides technical and business support service to the Corporate Health, Safety and Emergency Resilience Service. This is a small team of five people that may grow to eight during 2024 as appropriately qualified people are being recruited to in both the health and safety service and the emergency resilience service. This Technical Support Officer roles is to cover a maternity leave. The post holder will provide technical and business support primarily to support the Health and Safety Advisors and the Occupational Health and Wellbeing Manager but also, as needed, to support the Emergency Resilience service. The Job Profile provides full details but the following provide examples of some of the areas of work. Full induction, training and support will be provided in delivering these services using council systems but the individual will need to good IT, customer service, organisational and time management skills as no two days will be the same in this role • Support with arranging health and safety training courses such as room bookings, dealing with booking queries, arranging printing, ordering course books and, post training courses, marking test papers and assignments (to a template) and recharging the cost to the service/school. • Recording accidents and incidents onto correct databases. Completing online forms to report some accidents / incidents to the Health and Safety Executive. Undertaking analysis and providing data on numbers and types of incidents • Supporting managers, including those based in schools, to source risk assessments using the council s external supplier when these include chemicals or other substances • Deal with requests for counselling and refer onto external supplier, keeping records and recharging costs to the employee s manager • Support with the provision of the occupational service. Acting as a point of contact for queries relating to the service or use of the portal eg setting up new users, analysing data and raise orders, deal with invoices and recharges. • Support the health surveillance programme working with the occupational health supplier and internal managers to refer employees and to book sessions/appointments • Acting as first point of contact for service queries including monitoring the service specific inboxes and answering phone calls from managers and employees responding where possible (after training) or forwarding to relevant colleague. Most contact is via email or Teams but some contact is via phone. • Attend meetings, take notes / minutes including action points, have them approved and then distribute these. Follow up on any action points so these are progressed in a timely manner • Deal with raising orders, approve invoices and recharge costs to internal and external services Willingness and commitment to undertake Institution of Occupational Safety and Health (IOSH) accredited Level 3 qualification in health and safety. To find out more information please contact Deanna at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity
Partnership Support Officer handle the day to day support of the field Sales teams and National Sales Director. You will be dealing directly with our Sales team and our network of Advisors to enable them to operate more efficiently by aiding implementation of new initiatives throughout the network. To be successful in this role, you will: To provide effective communication and handle day to day operational issues, follow up on any corrective action plans. Development business relationships with accounts and field sales structure. Helping onboarding process for new advisers Responsible for proactive follow up of any current or new initiatives. Maintain contact and agree actions with Regional Sales Directors. Understand central functions and develop relationship with all head office members of staff. Maintain contact with Regional Sales Directors to confirm any feedback and action plans. Full understanding of all key projects including delivery programme providing feedback from proactive call out plans. Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback. Adheres to all company policies and procedures as set by Company and National Sales Director. Maintain Generic knowledge of the financial services industry and knowledge that is deemed necessary. Key understanding of company systems, Platform and Banking. Work closely with product providers and maintain key contacts to assist in any problem solving. Acting in accordance with the requirements of the GDPR To deputise for other members of staff and departments as required by the business. Carry out any ad hoc duties as required by the role Ensure knowledge and understanding in areas of compliance and regulation is maintained as required About You Full training will be provided to ensure you can quickly get up to speed, but to be successful in this role you need to demonstrate: Engaging personality with the ability to build rapport quickly with customers and lenders Professional approach and able to influence at all levels Exceptional communication skills both verbal and written Excellent relationship building skills Confident telephone manner with good objection handling skills Self-motivated with a positive and "can-do" attitude The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure Able to work effectively on own initiative Advanced excel skills
Apr 18, 2024
Full time
Partnership Support Officer handle the day to day support of the field Sales teams and National Sales Director. You will be dealing directly with our Sales team and our network of Advisors to enable them to operate more efficiently by aiding implementation of new initiatives throughout the network. To be successful in this role, you will: To provide effective communication and handle day to day operational issues, follow up on any corrective action plans. Development business relationships with accounts and field sales structure. Helping onboarding process for new advisers Responsible for proactive follow up of any current or new initiatives. Maintain contact and agree actions with Regional Sales Directors. Understand central functions and develop relationship with all head office members of staff. Maintain contact with Regional Sales Directors to confirm any feedback and action plans. Full understanding of all key projects including delivery programme providing feedback from proactive call out plans. Marketing and brand awareness, assist in implementation of any marketing campaigns and provide feedback. Adheres to all company policies and procedures as set by Company and National Sales Director. Maintain Generic knowledge of the financial services industry and knowledge that is deemed necessary. Key understanding of company systems, Platform and Banking. Work closely with product providers and maintain key contacts to assist in any problem solving. Acting in accordance with the requirements of the GDPR To deputise for other members of staff and departments as required by the business. Carry out any ad hoc duties as required by the role Ensure knowledge and understanding in areas of compliance and regulation is maintained as required About You Full training will be provided to ensure you can quickly get up to speed, but to be successful in this role you need to demonstrate: Engaging personality with the ability to build rapport quickly with customers and lenders Professional approach and able to influence at all levels Exceptional communication skills both verbal and written Excellent relationship building skills Confident telephone manner with good objection handling skills Self-motivated with a positive and "can-do" attitude The ability to work to challenging targets and deadlines and to maintain the quality of results whilst under pressure Able to work effectively on own initiative Advanced excel skills