Job Title: Membership Engagement Officer Location: Birmingham - Office Based with Flexible working from home Salary: 38,954 - 43,055 per annum Job Type: Permanent, Full time You will not be considered for this role without having completed the accompanying equal opportunity and diversity form which you will receive following your application, please fill this out as soon as possible and send it back to us to progress your application. The British Dietetic Association (BDA) was founded in 1936 and is the professional Association for registered dietitians in Great Britain and Northern Ireland. With over 11,000 members and counting it is the nation's largest organisation of food and nutrition professionals, and is a proud member of the Trades Union Congress. Successful candidates will have oversight of all administrative processes involved with the membership life cycle, with support from the Membership Manager and accounts team. About the role: We are looking for an experienced professional to work closely with the Membership Manager to analyse and develop the BDA's membership offering, in order to drive recruitment, engagement and retention of members. Successful candidates will also identify emerging trends, requests or issues within membership and report them to the Membership Manager in order for them to be resolved or developed into future planning opportunities. Key responsibilities: Support all facets of the online system which manages and processes all membership applications and renewals. Make key decisions on complex member queries and requests in conjunction with the Membership Manager, as well as act as a point of contact for incoming queries and reply to all correspondence in a timely manner. Liaise with external contacts to provide accurate, up-to-date and reliable member data on a monthly basis, and use this data to contribute ideas for activities/campaigns to improve existing member recruitment, retention and engagement. Support the Membership Manager with recruitment activities such as student webinars, and drive further recruitment activities for categories identified as targets for growth through reports (may involve travel). Work closely with Volunteer Co-ordinator to develop incentives for engagement from members and to recognise and reward active members. Candidates must have: The ability to project manage and prioritise different workloads/projects to meet deadlines Strong customer service and people skills The ability to interrogate systems to generate advanced reports. Experience of working with robust systems e.g. customer relationship management and CMS website. Experience of project planning and management A high level of literacy and good standard of English Language, grammar and maths to at least GCSE level or equivalent A Strong understanding of GDPR and data security Our Ideal Candidate would also have: Relevant experience in a membership organisation Experience of the health sector Experience of using dot mailer or equivalent systems Knowledge of websites and content management systems (CMS) CHANGES: This is a description of the job as it is presently constituted. It is the practice of the British Dietetic Association to update job descriptions from time to time to ensure they relate to the job as is then being performed, or to incorporate any proposed changes. This will be conducted in consultation with you. This job description is supported by annual objectives and performance standards to provide an indication of the level of performance expected from the role. The British Dietetic Association is a professional body and trade union and is the leading organisation of nutrition professionals in the UK; representing the nutrition and dietetic workforce across all sectors. The BDA is committed to providing equal opportunities in employment. The BDA intends to do this by maintaining and rigorously implementing an Equal Opportunities Policy and Code of Practice. We particularly encourage black and minority ethnic people, people with disabilities and LGBTQI+ people to apply as they are currently under-represented in our workforce. Candidates with the relevant experience or job titles of; Programme Manager, Project Manager, Project Team Leader, Government Project Manager, Government Project Team Leader, Regeneration Manager, Community Manager, Public Sector Project Management, Project Supervisor, Development Officer, Regional Development Project Manager, Project Management, Development Manager, Infrastructure Project Lead may also be considered for this role. Please click on the APPLY button to send your CV and Cover Letter for this role.
Apr 19, 2024
Full time
Job Title: Membership Engagement Officer Location: Birmingham - Office Based with Flexible working from home Salary: 38,954 - 43,055 per annum Job Type: Permanent, Full time You will not be considered for this role without having completed the accompanying equal opportunity and diversity form which you will receive following your application, please fill this out as soon as possible and send it back to us to progress your application. The British Dietetic Association (BDA) was founded in 1936 and is the professional Association for registered dietitians in Great Britain and Northern Ireland. With over 11,000 members and counting it is the nation's largest organisation of food and nutrition professionals, and is a proud member of the Trades Union Congress. Successful candidates will have oversight of all administrative processes involved with the membership life cycle, with support from the Membership Manager and accounts team. About the role: We are looking for an experienced professional to work closely with the Membership Manager to analyse and develop the BDA's membership offering, in order to drive recruitment, engagement and retention of members. Successful candidates will also identify emerging trends, requests or issues within membership and report them to the Membership Manager in order for them to be resolved or developed into future planning opportunities. Key responsibilities: Support all facets of the online system which manages and processes all membership applications and renewals. Make key decisions on complex member queries and requests in conjunction with the Membership Manager, as well as act as a point of contact for incoming queries and reply to all correspondence in a timely manner. Liaise with external contacts to provide accurate, up-to-date and reliable member data on a monthly basis, and use this data to contribute ideas for activities/campaigns to improve existing member recruitment, retention and engagement. Support the Membership Manager with recruitment activities such as student webinars, and drive further recruitment activities for categories identified as targets for growth through reports (may involve travel). Work closely with Volunteer Co-ordinator to develop incentives for engagement from members and to recognise and reward active members. Candidates must have: The ability to project manage and prioritise different workloads/projects to meet deadlines Strong customer service and people skills The ability to interrogate systems to generate advanced reports. Experience of working with robust systems e.g. customer relationship management and CMS website. Experience of project planning and management A high level of literacy and good standard of English Language, grammar and maths to at least GCSE level or equivalent A Strong understanding of GDPR and data security Our Ideal Candidate would also have: Relevant experience in a membership organisation Experience of the health sector Experience of using dot mailer or equivalent systems Knowledge of websites and content management systems (CMS) CHANGES: This is a description of the job as it is presently constituted. It is the practice of the British Dietetic Association to update job descriptions from time to time to ensure they relate to the job as is then being performed, or to incorporate any proposed changes. This will be conducted in consultation with you. This job description is supported by annual objectives and performance standards to provide an indication of the level of performance expected from the role. The British Dietetic Association is a professional body and trade union and is the leading organisation of nutrition professionals in the UK; representing the nutrition and dietetic workforce across all sectors. The BDA is committed to providing equal opportunities in employment. The BDA intends to do this by maintaining and rigorously implementing an Equal Opportunities Policy and Code of Practice. We particularly encourage black and minority ethnic people, people with disabilities and LGBTQI+ people to apply as they are currently under-represented in our workforce. Candidates with the relevant experience or job titles of; Programme Manager, Project Manager, Project Team Leader, Government Project Manager, Government Project Team Leader, Regeneration Manager, Community Manager, Public Sector Project Management, Project Supervisor, Development Officer, Regional Development Project Manager, Project Management, Development Manager, Infrastructure Project Lead may also be considered for this role. Please click on the APPLY button to send your CV and Cover Letter for this role.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 19, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web ApplicationsClients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills:Account ManagementFantastic communication and relationship building skillsWaterfall and Agile Projects About us: Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thingCollaborative - we work togetherConfident - we demonstrate our expertiseAttentive - we pay attention to detail and are supportiveInquisitive - we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients.You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You'll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs+ Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity+ Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports+ Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance+ Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy+ Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients+ Experience delivering both waterfall and agile projects in an agency environment+ Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication+ Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders+ Enjoy working with and gaining an understanding of digital solutions+ Proud of providing exceptional service and quality, ensuring a happy client What's on Offer: + 25-30 days leave+ Private medical+ Contributory pension+ EV leasing+ Hybrid working with at least 2 days in the office+ And more ! Your Experience / Background / Previous Roles May Include:Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA's to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday - Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Apr 19, 2024
Full time
Technical Account Manager Telford Permanent £26,000-£30,000 + Bonus Enhanced Benefits Package Are you an experienced Account Manager from the Engineering industry who is seeking a new role within a forward-thinking, employee-centric and industry-leading Global organisation? Currently operating in 45 countries, servicing thousands of Customers within the FMCG industry - you will play a pivotal role in the management of Customer Accounts to deliver an exemplary Customer Experience. The Company A globally recognised Engineering organisation who despite their market dominance spanning across Europe, US & Canada, Asia and Africa, remains a family run company with shared goals across the entire Group. A socially conscious, solutions driven and open cultured approach to business partnerships internally and externally set them apart from their competitors and inspire the team to strive for greatness. UK Headquarters based in Telford, offer a professional, accessible, and comfortable workspace, where employees feel valued and supported by the Senior Leadership Team. UK revenue has doubled in size over the past 5 years, which is testament to their entrepreneurial culture. The Opportunity Working in close partnership with Marketing and external sales teams to identify, qualify and develop successful business partnerships. Make active contributions to the development and profitability of new an existing customer accounts, taking a consultative and solutions-based approach to meet customer requirements. Proactively follow up enquiries, ensuring proposals are issued within agreed time schedules. Taking a diligent approach to managing Customer data and insights on the CRM system. Paying close attention to deadlines and SLA's to ensure smooth service delivery, taking ownership of communicating updates with the customer. Monday - Friday 8:30am-5pm with Hybrid options available 25 days holiday + stats, increasing with service. Enhanced Parental leave allowances Employee retail discount scheme Well-being program Life Insurance The Candidate You will bring industry experience from within the Engineering industry, with a proven ability in developing and maintaining professional business relationships with both internal and external stakeholders. You will be consultative and solutions-driven, with a keen eye for detail and committed to listening to customer requirements. Strong IT skills are required, including intermediate level excel knowledge. Above all, you will be committed to delivering an excellent level of service at all times and passionate about collaboration with your team both UK and overseas. For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Job Title: FMV & Agency Co-ordinator Reporting To: FMV Team Leader Direct Reports: N/A Location: London, Hybrid working in place 3/2 with occasional travel to Basingstoke office. The job in a nutshell In this role, you'll be providing operational and administrative support to the account managers to allow them more time with their customers, managing the offers & campaigns, and working with buyers to support customer visits and tastings. Who you will work with Internal: FMV Account Manager Customer Services Team Credit Control Warehouse Department Despatch Team Bond & Export Team Buying Team Marketing Team External: FMV Trade Customers Suppliers/Producers What you will do Managing customer enquiries and supporting the order processing team. Managing offers and campaigns; producing content for the offers, collating orders, re-offering where necessary and preparing all the orders for Fine Wine buying to process on our Fine Wine Tool, updating the offer calendar, and ensuring offers are sent and concluded in a timely fashion. Organising tastings and events when producers are in the market; dealing with the events team, creating invitations, organising the guest lists, working with buyers to ensure samples are in place. Producing FMV lists (every two months) and Fine Wine lists (monthly). Creating Fine Wine & Agency offers for the On-trade from landed stock Creating offers & promotions for Agency producers for the off-trade Ensuring continued presence on important London lists by offering historical takers key producers as soon as the stock arrives Producing market reports for key producers Ensuring that all working practices comply with Health and Safety legislation. What you will bring to the role Experience / Achievements Experience working for an agency business focussed on distribution. Knowledge of the fine wine market and Burgundy in particular. Comfortable working with buyers, producers, customers and supply chain & logistics. Experience managing En Primeur offer campaigns. Your Skills, Knowledge and Behaviours Experience of using bespoke systems (currently Power BI & SAP) Previous working experience in a similar role Excellent attention to detail with a high level of accuracy Highly organised with the ability to prioritise accordingly Ability to build positive working relationships and develop trust with all stakeholders A pro-active and flexible approach Excellent problem-solving skills Highly IT competent, especially with Excel Ability to communicate effectively with all levels A basic to intermediate level of wine knowledge A passion for wine Qualifications WSET advance or diploma We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 19th April 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Apr 19, 2024
Full time
Job Title: FMV & Agency Co-ordinator Reporting To: FMV Team Leader Direct Reports: N/A Location: London, Hybrid working in place 3/2 with occasional travel to Basingstoke office. The job in a nutshell In this role, you'll be providing operational and administrative support to the account managers to allow them more time with their customers, managing the offers & campaigns, and working with buyers to support customer visits and tastings. Who you will work with Internal: FMV Account Manager Customer Services Team Credit Control Warehouse Department Despatch Team Bond & Export Team Buying Team Marketing Team External: FMV Trade Customers Suppliers/Producers What you will do Managing customer enquiries and supporting the order processing team. Managing offers and campaigns; producing content for the offers, collating orders, re-offering where necessary and preparing all the orders for Fine Wine buying to process on our Fine Wine Tool, updating the offer calendar, and ensuring offers are sent and concluded in a timely fashion. Organising tastings and events when producers are in the market; dealing with the events team, creating invitations, organising the guest lists, working with buyers to ensure samples are in place. Producing FMV lists (every two months) and Fine Wine lists (monthly). Creating Fine Wine & Agency offers for the On-trade from landed stock Creating offers & promotions for Agency producers for the off-trade Ensuring continued presence on important London lists by offering historical takers key producers as soon as the stock arrives Producing market reports for key producers Ensuring that all working practices comply with Health and Safety legislation. What you will bring to the role Experience / Achievements Experience working for an agency business focussed on distribution. Knowledge of the fine wine market and Burgundy in particular. Comfortable working with buyers, producers, customers and supply chain & logistics. Experience managing En Primeur offer campaigns. Your Skills, Knowledge and Behaviours Experience of using bespoke systems (currently Power BI & SAP) Previous working experience in a similar role Excellent attention to detail with a high level of accuracy Highly organised with the ability to prioritise accordingly Ability to build positive working relationships and develop trust with all stakeholders A pro-active and flexible approach Excellent problem-solving skills Highly IT competent, especially with Excel Ability to communicate effectively with all levels A basic to intermediate level of wine knowledge A passion for wine Qualifications WSET advance or diploma We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 19th April 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 19, 2024
Full time
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
PH1649 - National Account Manager - Premium Foodservice Manufacturer REWARDS: 45K-53K (OTE 61K) Car or Car allowance LOCATION : National - Birmingham, London, Leeds, Manchester, Bristol, Liverpool Exciting opportunity to work with a portfolio of high end Foodservice products at NAM level THE COMPANY : They are a multi million pounds turnover European company who specialise in the manufacture and distribution of high end past products to the Foodservice sector. We have a strong presence across Italy and Europe and distribute to over 50 countries worldwide. Our range of products is innovative and of high quality and appeals to mid-high end OOH customers across many areas, including hotels, restaurants, fine dining, casual dining and Leisure. We invest heavily in NPD to produce exceptional products which are both versatile whilst maintaining their authentic Italian origin. We have successfully established our brands within the UK through work with both wholesale partners and major end users. An opening has arisen for a NAM to join our team to look after and further develop our presence within Foodservice distribution. THE ROLE: This is an exceptional opportunity to work for an exciting growing company working with some really foodie and innovative products. The focus of this role is to manage the key relationships with our wholesale clients. This will involve both managing the commercial agreements with Foodservice buying groups in addition to working closely with the individual group members to drive further listings and volume. You will also be responsible for working closely with marketing to implement and drive promotional activity via our key distribution partners. We feel that we have an established presence within these accounts - but also one with exciting further growth potential. We are seeking to appoint a driven NAM who is passionate about great food to support in this area. THE APPLICANT: We are seeking to speak to candidates with a proven track record within Foodservice at National Accounts Level. Candidates must have a proven track record selling to buyer level. Candidates must have experience working for a Foodservice Manufacturer Candidates with experience of selling to Foodservice Wholesale will be of particular interest. Candidates must have a structured approach to National Account Management and be able to work autonomously.
Apr 19, 2024
Full time
PH1649 - National Account Manager - Premium Foodservice Manufacturer REWARDS: 45K-53K (OTE 61K) Car or Car allowance LOCATION : National - Birmingham, London, Leeds, Manchester, Bristol, Liverpool Exciting opportunity to work with a portfolio of high end Foodservice products at NAM level THE COMPANY : They are a multi million pounds turnover European company who specialise in the manufacture and distribution of high end past products to the Foodservice sector. We have a strong presence across Italy and Europe and distribute to over 50 countries worldwide. Our range of products is innovative and of high quality and appeals to mid-high end OOH customers across many areas, including hotels, restaurants, fine dining, casual dining and Leisure. We invest heavily in NPD to produce exceptional products which are both versatile whilst maintaining their authentic Italian origin. We have successfully established our brands within the UK through work with both wholesale partners and major end users. An opening has arisen for a NAM to join our team to look after and further develop our presence within Foodservice distribution. THE ROLE: This is an exceptional opportunity to work for an exciting growing company working with some really foodie and innovative products. The focus of this role is to manage the key relationships with our wholesale clients. This will involve both managing the commercial agreements with Foodservice buying groups in addition to working closely with the individual group members to drive further listings and volume. You will also be responsible for working closely with marketing to implement and drive promotional activity via our key distribution partners. We feel that we have an established presence within these accounts - but also one with exciting further growth potential. We are seeking to appoint a driven NAM who is passionate about great food to support in this area. THE APPLICANT: We are seeking to speak to candidates with a proven track record within Foodservice at National Accounts Level. Candidates must have a proven track record selling to buyer level. Candidates must have experience working for a Foodservice Manufacturer Candidates with experience of selling to Foodservice Wholesale will be of particular interest. Candidates must have a structured approach to National Account Management and be able to work autonomously.
Business Development Manager We have an exciting opportunity for a B2B Business Development Manager to join our dynamic team based in Chichester. About Marketscan. We are an award-winning company offering an innovative range of high-quality products and services to the B2B marketing community. Personal service is a key element of our business and our experienced team work closely with clients. About the role: You will be responsible for selling our market-leading database solutions to businesses. This will involve developing and maintaining long term profitable relationships with customers. Full training of our products and the database marketing industry is provided by the company. You will be involved with every stage of the sales process, from validating customers and new business opportunities, to writing proposals and securing orders. You will also develop and manage customer accounts in order to build your own portfolio of clients. We do not employ hard sell methods, our approach is one of consultative selling, using a winning style and expert knowledge. Our Ideal Business Development Manager: This is an excellent opportunity for a competitive and energetic person to join our forward thinking and growing business. What we are looking for: Confidence Enthusiasm Hard Working Attitude Drive to succeed Your Business Development Manager Rewards: In return for your continued commitment, we offer the following rewards and benefits Salary of up to £30k + Uncapped commission 37 hours per week Monday to Friday Excellent Contributory Pension Scheme Up to 25 Days Annual Leave + Bank Holidays Uncapped Commission Structure Fun Thursdays To not miss out on the fantastic opportunity to become our next Business Development Manager, click apply now to register your interest. We look forward to hearing from you!
Apr 19, 2024
Full time
Business Development Manager We have an exciting opportunity for a B2B Business Development Manager to join our dynamic team based in Chichester. About Marketscan. We are an award-winning company offering an innovative range of high-quality products and services to the B2B marketing community. Personal service is a key element of our business and our experienced team work closely with clients. About the role: You will be responsible for selling our market-leading database solutions to businesses. This will involve developing and maintaining long term profitable relationships with customers. Full training of our products and the database marketing industry is provided by the company. You will be involved with every stage of the sales process, from validating customers and new business opportunities, to writing proposals and securing orders. You will also develop and manage customer accounts in order to build your own portfolio of clients. We do not employ hard sell methods, our approach is one of consultative selling, using a winning style and expert knowledge. Our Ideal Business Development Manager: This is an excellent opportunity for a competitive and energetic person to join our forward thinking and growing business. What we are looking for: Confidence Enthusiasm Hard Working Attitude Drive to succeed Your Business Development Manager Rewards: In return for your continued commitment, we offer the following rewards and benefits Salary of up to £30k + Uncapped commission 37 hours per week Monday to Friday Excellent Contributory Pension Scheme Up to 25 Days Annual Leave + Bank Holidays Uncapped Commission Structure Fun Thursdays To not miss out on the fantastic opportunity to become our next Business Development Manager, click apply now to register your interest. We look forward to hearing from you!
Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Apr 19, 2024
Full time
Product Governance Manager This role is based in Peterborough and is a hybrid working opportunity. Role Purpose: As a Product Manager, you will ensure that Markerstudy Group Distribution Motor, Home, Pet, Commercial and Specialist core insurance/service products and add-ons ( including premium finance ) continue to drive our customer and commercial objectives. Ensure adherence to the Markerstudy Group Product Governance Framework to provide confidence that products are fit for purpose, provide fair value to our customers and meet regulatory expectations. Seeks opportunities to enhance customer and commercial outcomes. Support in the development and delivery new products. Support the development of existing products and optimising the add-on/core product portfolio. This role gives you the opportunity to be a Product Manager. You'll be expected to demonstrate strong product expertise and knowledge and identify growth opportunities and resolve product related business and customer challenges. Key Responsibilities: Act as overall Product Manager for Markerstudy's Distribution products, showing strong technical product expertise. Ensure that our product propositions meet needs of customers in the defined target markets. Adheres to and manages designated product in line with our Product Governance Framework. Accountable for the delivery of Product Reviews and ensures outcomes are managed appropriately and timely. Ensures that we maximise income by supporting the development of existing products and optimising the add-on/core product portfolio. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Identify opportunities to develop new products that add customer and commercial value. Develop and maintain a suite of data analysis reporting to ensure all product strategies deliver appropriate customer and commercial outcomes. Perform analysis to determine growth opportunities and/or solve business or customer problems. Act as an SME/product lead for business wide projects including stakeholder management (to Director level). Maintains an excellent understanding of developing customer needs, competitor propositions, and the broader market. Act as an advocate for the Product team's agenda, taking regular opportunity to engage with key stakeholders. Key Skills, Experience and Knowledge: Technical insurance product knowledge and management. Financial services and/or customer credit knowledge (advantageous). Understanding of broader market/competitors and reactions to changing customer needs, technology/regulation. Strong understanding of Product Governance requirements, regulation and legislation. Puts customers at the heart of what we do and can balance commercial gain with customer need effectively. Experience working in product & proposition development. Experienced Business Owner for multiple/complex tech deliveries. Ability to critically evaluate information and present findings. Strong stakeholder management and communication skills. Chartered Insurance Institute qualification (advantageous). Financial services and/or Consumer Credit knowledge (advantageous). Educated to degree level / calibre (advantageous). People management / leadership / coaching experience (advantageous). Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
We are recruiting for a customer facing Customer Contracts / Commercial Manager to join the Customer Contracts - Governance & Operations Team. The Governance & Operations Team provides expertise in Trade & Export Controls, Intellectual Property Management, maintains AWEs Insurance Portfolio, develops Customer Contracts Governance, and provides the tools, procedures and resources used by the wider Customer Contracts Function. It takes a special sort of person to work at AWE. What if that person was you? Location - Reading Area Salary: up to £60,000 AWE offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement Flexible working hours 9 day fortnight (every other Friday off) Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Maintaining and developing effective relationships with internal and external stakeholders; Providing advice and guidance to the wider AWE on Trade & Export Controls, Intellectual Property Management, and customer facing agreements such as NDAs or collaboration agreements; Maintaining and promoting high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Assuring that AWE is compliant with Customer Contract policies and procedures; Assuring that Customer Contracts is working within the terms of its delegations; Seeking opportunities to simplify Customer Contracts procedures and ways of working; Defining and implementing internal and external best practice within Customer Contracts processes, and ways of working; Develop appropriate processes and contractual templates to support internal and external stakeholders; Review and negotiate customer facing agreements such as collaboration agreements, MOUs and NDAs; Being actively involved with understanding, mitigating and managing Customer Contract risks and opportunities. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Experience in different contracting models; Experience in a Government contracting environment; Highly developed communication skills with the ability to influence at all levels; Effective relationship management at all levels with key internal and external customers and stakeholders; Good facilitation, presentation, leadership and interpersonal skills; Excellent organisational and analytical skills and effectiveness to manage priorities in a multi task role delivering to challenging timescales; Ability to make sound decisions and to challenge; Well-developed skills in the use of a variety of computerised business software to support business needs; Ability to identify, use and monitor the key controls to manage performance and ensure the effective monitoring and application of controls and exception reporting. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role
Apr 19, 2024
Full time
We are recruiting for a customer facing Customer Contracts / Commercial Manager to join the Customer Contracts - Governance & Operations Team. The Governance & Operations Team provides expertise in Trade & Export Controls, Intellectual Property Management, maintains AWEs Insurance Portfolio, develops Customer Contracts Governance, and provides the tools, procedures and resources used by the wider Customer Contracts Function. It takes a special sort of person to work at AWE. What if that person was you? Location - Reading Area Salary: up to £60,000 AWE offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement Flexible working hours 9 day fortnight (every other Friday off) Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Maintaining and developing effective relationships with internal and external stakeholders; Providing advice and guidance to the wider AWE on Trade & Export Controls, Intellectual Property Management, and customer facing agreements such as NDAs or collaboration agreements; Maintaining and promoting high personal standards in environment, safety, health, security and quality and be a great team player. Key Responsibilities: Assuring that AWE is compliant with Customer Contract policies and procedures; Assuring that Customer Contracts is working within the terms of its delegations; Seeking opportunities to simplify Customer Contracts procedures and ways of working; Defining and implementing internal and external best practice within Customer Contracts processes, and ways of working; Develop appropriate processes and contractual templates to support internal and external stakeholders; Review and negotiate customer facing agreements such as collaboration agreements, MOUs and NDAs; Being actively involved with understanding, mitigating and managing Customer Contract risks and opportunities. Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Experience in different contracting models; Experience in a Government contracting environment; Highly developed communication skills with the ability to influence at all levels; Effective relationship management at all levels with key internal and external customers and stakeholders; Good facilitation, presentation, leadership and interpersonal skills; Excellent organisational and analytical skills and effectiveness to manage priorities in a multi task role delivering to challenging timescales; Ability to make sound decisions and to challenge; Well-developed skills in the use of a variety of computerised business software to support business needs; Ability to identify, use and monitor the key controls to manage performance and ensure the effective monitoring and application of controls and exception reporting. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role
Corporate Account Executive / Commercial Manager Location: Southampton (Park Gate) Salary: Negotiable Overview Higos Insurance Services (part of Brown & Brown Europe) are currently looking for a Corporate Account Executive / Commercial Manager to join the successful and experienced regional team based out of the Southampton (Park Gate) office location. Higos prides itself on being a market leading regional broker with a strong reputation of service gathered from over 30 years' and operating from multiple office locations across the South West. The Corporate Account Executive is central to the local region and alongside the team will deal with the larger or more technical commercial insurances of businesses. Access to various, sometimes unique market wordings and online underwriting systems will give you and the team a strong position in finding the most appropriate insurances to suit clients demands and needs. This position is split and will primarily require your skills as a Senior/Corporate Account Executive whilst supporting & managing your team to achieve the required renewals and new business results. You will promote the business and set behavioural standards while maintaining/growing a book of business and provide consistent positivity and approachability whilst ensuring your teams needs are met. This is a long term and progressive opportunity with a stable and reputable broker. You will need good commercial insurance knowledge built on a career in broking and enjoy the challenge of being a central point of contact and leading others. The day to day: Meet and deliver against your agreed Renewal Retention and/or New Business targets, contributing towards the teams overall budget objectives & KPI's Complete all roles and tasks as required, ensuring you adhere to Higos procedures and policies at all times Creating a customer-led culture where sales and customer standards, discipline, activities, and best practice are delivered. Client visits, presentations to insurers, obtaining and submitting best in market quotations for new business or renewals. Comply and manage your teams credit control Debt Management - ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. Manage and prioritise your diaries/tasks, these are to be kept up to date Audit your staff 1 per month and feedback / Carry out Annual and Mid-Year reviews with your team members Manage staffing levels including recruitment Complete any training that is deemed necessary for your role and complete the actions set in line with your plan. Ensure all training is completed to deadline set for you and your team. Log all training and development on your Continuous Professional Development Plan (CPD) What's on offer: Negotiable basic salary Car Allowance Bonus Structure Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Good knowledge of broking large/technical commercial insurance risks across various business lines Experience of commerce and industry and familiarity with markets and economic trends Ability to develop and maintain business contacts and goodwill Excellent interpersonal, written and verbal communication skills Ability to prepare and present reports Pro-active and self-motivated Strong planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player Wider about us: Higos Insurance Services are part of Brown & Brown Europe who aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers, investors and our people. We acquire and develop businesses with the velocity of a start-up with a focused, straight talking, professional and accountable leadership who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. With a federated group of businesses, we can offer a diversity of experience and with our overarching mission we can ensure the success of our people and business.
Apr 19, 2024
Full time
Corporate Account Executive / Commercial Manager Location: Southampton (Park Gate) Salary: Negotiable Overview Higos Insurance Services (part of Brown & Brown Europe) are currently looking for a Corporate Account Executive / Commercial Manager to join the successful and experienced regional team based out of the Southampton (Park Gate) office location. Higos prides itself on being a market leading regional broker with a strong reputation of service gathered from over 30 years' and operating from multiple office locations across the South West. The Corporate Account Executive is central to the local region and alongside the team will deal with the larger or more technical commercial insurances of businesses. Access to various, sometimes unique market wordings and online underwriting systems will give you and the team a strong position in finding the most appropriate insurances to suit clients demands and needs. This position is split and will primarily require your skills as a Senior/Corporate Account Executive whilst supporting & managing your team to achieve the required renewals and new business results. You will promote the business and set behavioural standards while maintaining/growing a book of business and provide consistent positivity and approachability whilst ensuring your teams needs are met. This is a long term and progressive opportunity with a stable and reputable broker. You will need good commercial insurance knowledge built on a career in broking and enjoy the challenge of being a central point of contact and leading others. The day to day: Meet and deliver against your agreed Renewal Retention and/or New Business targets, contributing towards the teams overall budget objectives & KPI's Complete all roles and tasks as required, ensuring you adhere to Higos procedures and policies at all times Creating a customer-led culture where sales and customer standards, discipline, activities, and best practice are delivered. Client visits, presentations to insurers, obtaining and submitting best in market quotations for new business or renewals. Comply and manage your teams credit control Debt Management - ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. Manage and prioritise your diaries/tasks, these are to be kept up to date Audit your staff 1 per month and feedback / Carry out Annual and Mid-Year reviews with your team members Manage staffing levels including recruitment Complete any training that is deemed necessary for your role and complete the actions set in line with your plan. Ensure all training is completed to deadline set for you and your team. Log all training and development on your Continuous Professional Development Plan (CPD) What's on offer: Negotiable basic salary Car Allowance Bonus Structure Wide range of additional addon benefits and discounts (Pension, Holiday etc) Your experience: Good knowledge of broking large/technical commercial insurance risks across various business lines Experience of commerce and industry and familiarity with markets and economic trends Ability to develop and maintain business contacts and goodwill Excellent interpersonal, written and verbal communication skills Ability to prepare and present reports Pro-active and self-motivated Strong planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player Wider about us: Higos Insurance Services are part of Brown & Brown Europe who aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers, investors and our people. We acquire and develop businesses with the velocity of a start-up with a focused, straight talking, professional and accountable leadership who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. With a federated group of businesses, we can offer a diversity of experience and with our overarching mission we can ensure the success of our people and business.
Job Description We are looking for a Business Development Manager to engage with House Builders and Developers to pitch and win instructions for new homes stock that our sales teams will then take to market. This role is field-based and there will be times where you will need to be available over the occasional weekend (site launches etc.). With your property industry knowledge and network, you will develop new client relationships with tried-and-tested methods, seeking opportunities for further business across the wider Group, as a one stop shop for the client s end customer (Part Exchange, Financial Services and Conveyancing etc.).OTE - £70,000 - Uncapped Commission - Career Progression Key responsibilities of a Business Development Manager You ll use your hunter s approach to source new opportunities and follow up on leads from our own estate agency network. You ll complete pricing and marketing reports for your clients, involving our Land Management team to deliver downstream income opportunities for them; ensuring processes fall in line with all business requirements at all times including Estate Agency legislation, Data Protection, Consumer Code All of the good stuff that keeps us legal and compliant!You will then hand over the operational elements of sales and marketing to your account manager colleagues, remaining close to the client throughout. Skills and experience required to be a successful Business Development Manager You re a hunter-gatherer, when it comes to sales and business development; proven with a track record of rolling up your sleeves and bringing home the goods You understand the problems, opportunities and language of the industry that we re in and you re able to engage and influence at a senior level You are thorough and precise in what you do, clearly communicating with everyone around you at all stages of the relationship You are a car driver You ll be on the road for the vast majority of your working week What's in it for you as our Business Development Manager? Career progression is available in this area of our business which is the largest growing within our highly successful national group. Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car or Car allowance Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00194
Apr 19, 2024
Full time
Job Description We are looking for a Business Development Manager to engage with House Builders and Developers to pitch and win instructions for new homes stock that our sales teams will then take to market. This role is field-based and there will be times where you will need to be available over the occasional weekend (site launches etc.). With your property industry knowledge and network, you will develop new client relationships with tried-and-tested methods, seeking opportunities for further business across the wider Group, as a one stop shop for the client s end customer (Part Exchange, Financial Services and Conveyancing etc.).OTE - £70,000 - Uncapped Commission - Career Progression Key responsibilities of a Business Development Manager You ll use your hunter s approach to source new opportunities and follow up on leads from our own estate agency network. You ll complete pricing and marketing reports for your clients, involving our Land Management team to deliver downstream income opportunities for them; ensuring processes fall in line with all business requirements at all times including Estate Agency legislation, Data Protection, Consumer Code All of the good stuff that keeps us legal and compliant!You will then hand over the operational elements of sales and marketing to your account manager colleagues, remaining close to the client throughout. Skills and experience required to be a successful Business Development Manager You re a hunter-gatherer, when it comes to sales and business development; proven with a track record of rolling up your sleeves and bringing home the goods You understand the problems, opportunities and language of the industry that we re in and you re able to engage and influence at a senior level You are thorough and precise in what you do, clearly communicating with everyone around you at all stages of the relationship You are a car driver You ll be on the road for the vast majority of your working week What's in it for you as our Business Development Manager? Career progression is available in this area of our business which is the largest growing within our highly successful national group. Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Car or Car allowance Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.LNHO00194
Kerridge Commercial Systems
Nottingham, Nottinghamshire
inspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses. As Account Manager, you will liaise with internal and external stakeholders to manage several named key accounts within inspHire. Key Responsibilities: It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts Ability to demonstrate and articulate the company's ERP services You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts You will endeavour to build relationships at all levels within your account and across any parent/sister companies It is expected that much of your time will be spent at your customers' premises, as well as at the inspHire Office You will be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business 100% commercial ownership of several named accounts This role will involve liaising internally and externally to manage specific customers and influence solutions. Building relationships at all levels including board, executive and C-level within the accounts Identification and closure of sales opportunities within this account Internal and external management of account to ensure maximum commercial return for inspHire Key Requirements: Essential Strong commercial awareness in all areas Experience of working in sales within a software solution sales environment Excellent technical understanding from an application and technology perspective Demonstrate success in a similar role Excellent communication skills Ability to build effective relationships at all levels Commercially aware Proactive Motivated Can-Do Attitude Ability to accomplish a task and problem solve A valid driving licence with suitable car for business use Desirable Knowledge of ERP or business IT systems Appreciation for all products and services in the inspHire offering Company Info inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products. Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work. "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site.
Apr 19, 2024
Full time
inspHire is a market leader in the development and provision of rental software environments for a variety of sectors addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' hire desks and warehouses. As Account Manager, you will liaise with internal and external stakeholders to manage several named key accounts within inspHire. Key Responsibilities: It is expected that, as a minimum, you will deliver an agreed annual sales target for the named accounts Ability to demonstrate and articulate the company's ERP services You will be required to manage and co-ordinate all commercial aspects of the account on a daily basis, with a focus of driving sales and taking more of their IT spend On a monthly basis, you will report and forecast at the sales meeting and via the CRM the activity and opportunity that exists within your accounts You will endeavour to build relationships at all levels within your account and across any parent/sister companies It is expected that much of your time will be spent at your customers' premises, as well as at the inspHire Office You will be in control of all contractual aspects of our relationship with the customer with the full support of the inspHire business 100% commercial ownership of several named accounts This role will involve liaising internally and externally to manage specific customers and influence solutions. Building relationships at all levels including board, executive and C-level within the accounts Identification and closure of sales opportunities within this account Internal and external management of account to ensure maximum commercial return for inspHire Key Requirements: Essential Strong commercial awareness in all areas Experience of working in sales within a software solution sales environment Excellent technical understanding from an application and technology perspective Demonstrate success in a similar role Excellent communication skills Ability to build effective relationships at all levels Commercially aware Proactive Motivated Can-Do Attitude Ability to accomplish a task and problem solve A valid driving licence with suitable car for business use Desirable Knowledge of ERP or business IT systems Appreciation for all products and services in the inspHire offering Company Info inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products. Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work. "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted. If this role is of interest to you please apply online. To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site.
Fresh Produce Buying Manager Summary £66,000 up to £77,000 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Buyers play a major role in influencing every aspect of the range of goods that we offer to our customers: from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. As a Fresh Produce Buying Manager you'll experience everything from working in our stores, to developing our range and negotiating contracts, all on an international scale. Our Buying Managers thrive in our fast moving, highly pressured environment where everyone has a voice, and we want to hear yours! This role is about having a genuine passion for food retail, a 'get things done' attitude and the desire to become an expert in your field. We look for individuals who are self-motivated and intuitive with a desire. Our 960 + Stores depend on you when choosing the right products for our customers. If you are someone who stands out from the crowd and who wants to make an impact come and join our buying department! We look forward to seeing your application. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Be comfortable making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Lead the Fresh Produce category and assume responsibility and accountability for everything from the tasting of samples to the sign off of packaging design - our success is down to you Manage the critical path from product concept to launch into our depots and ensure the stock arrives on time Entrepreneurial flair with a talent for negotiating and networking at the highest levels - you'll be in daily discussions with not only Account Managers, but also Commercial and Managing Directors of some of the UK's biggest suppliers Be confident presenting to Buying Directors and Board Directors internally Use your sharp analytical skills along with the ability to identify trends, forecast sales and analyse data to support commercial decisions but don't be afraid to go with your gut feeling Negotiate the best possible commercial terms for the business with a drive for achieving outstanding results Constantly striving to improve our customer offer. Getting better never stops. Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Spinning lots of plates at any one time - multi tasking must be your thing! What you'll need Passion about the food retail industry. Comfortable with making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Experience working in a Fresh Produce Buying team Experience within food retail is desirable but not essential Possession of a full UK driving licence German language skills desirable but not essential Self-starter with entrepreneurial spirit A positive mental attitude at all times even in stressful situations Assertive and confident in your communication skills Have presence, confidence and conviction in your ideas Work well under pressure and to tight and often conflicting deadlines What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Apr 19, 2024
Full time
Fresh Produce Buying Manager Summary £66,000 up to £77,000 per annum 35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're curious, collaborative, and ready to make a tangible impact on where we work. Just like you. Our Buyers play a major role in influencing every aspect of the range of goods that we offer to our customers: from which products we sell, to the way they look and taste, developing our supply base and continuing to drive our market-leading position. As a Fresh Produce Buying Manager you'll experience everything from working in our stores, to developing our range and negotiating contracts, all on an international scale. Our Buying Managers thrive in our fast moving, highly pressured environment where everyone has a voice, and we want to hear yours! This role is about having a genuine passion for food retail, a 'get things done' attitude and the desire to become an expert in your field. We look for individuals who are self-motivated and intuitive with a desire. Our 960 + Stores depend on you when choosing the right products for our customers. If you are someone who stands out from the crowd and who wants to make an impact come and join our buying department! We look forward to seeing your application. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have access to the right training and real opportunities to build your career as well. What you'll do Be comfortable making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Lead the Fresh Produce category and assume responsibility and accountability for everything from the tasting of samples to the sign off of packaging design - our success is down to you Manage the critical path from product concept to launch into our depots and ensure the stock arrives on time Entrepreneurial flair with a talent for negotiating and networking at the highest levels - you'll be in daily discussions with not only Account Managers, but also Commercial and Managing Directors of some of the UK's biggest suppliers Be confident presenting to Buying Directors and Board Directors internally Use your sharp analytical skills along with the ability to identify trends, forecast sales and analyse data to support commercial decisions but don't be afraid to go with your gut feeling Negotiate the best possible commercial terms for the business with a drive for achieving outstanding results Constantly striving to improve our customer offer. Getting better never stops. Collaborate with your fellow buyers and colleagues in other departments, but ultimately have the initiative to drive your own work independently Spinning lots of plates at any one time - multi tasking must be your thing! What you'll need Passion about the food retail industry. Comfortable with making multi-million-pound decisions and devising solutions to complex problems - you drive the decisions for your categories Experience working in a Fresh Produce Buying team Experience within food retail is desirable but not essential Possession of a full UK driving licence German language skills desirable but not essential Self-starter with entrepreneurial spirit A positive mental attitude at all times even in stressful situations Assertive and confident in your communication skills Have presence, confidence and conviction in your ideas Work well under pressure and to tight and often conflicting deadlines What you'll receive 35 days holiday (pro rata) 10% in-store discount Sabbatical Enhanced family leave Pension scheme Plus, more of the perks you deserve Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Apr 19, 2024
Full time
Job Title: Project Manager Team Lead Location: Wallingford Salary: £50 - £55 + Benefits IMMEDIATE INTERVIEWS Job Description Evolve Recruitment are looking to hire for our client who are a dynamic and innovative event software company, committed to delivering exceptional software and services to our clients. This position will work closely alongside the Managing Director to strategically drive the company's growth initiatives. In addition to office work, you will occasionally need to conduct site visits and attend client meetings. You will also provide support to onsite delivery teams when necessary. The company mainly operates within Europe and North America though has global operations. The successful candidate will be results-focused, detail-orientated and driven to provide exceptional service to all customers through the implementation to achieve successful software and service delivery. Have a real desire to learn and be the best.The Project Manager Team Leader will administer and manage the delivery of the software and services through the complete event project management life cycle from the end of the sales process to post-event reporting. They will report directly to the Managing Director.Responsibilities Lead and develop a team of people to deliver exceptional Professional Services through effective operational service management Establish an energetic and customer-centric culture of continuous improvement within the Project Management team Develop and implement operational and personnel development plans within your team to enhance our service. Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times. Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations. Working with the Operations Director, understand and contribute to the Professional Services ratio and support in forecasting and driving revenue recognition. Report weekly/monthly on the activities of the Professional Services team and the wider Customer Experience. Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner. Manage and continually improve customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires. Set agreed installation satisfaction targets within the team and with other departments. Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.Qualifications Proven experience in project management and business growth strategies. Excellent leadership and team management skills. Strong analytical and data-driven decision-making abilities. Effective communication and interpersonal skills. Strategic thinking and the ability to work collaboratively.Personal Characteristics A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team. The energy and passion for delivering exceptional customer service. Remain approachable, calm and clear when under pressure. Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process. Proven ability to effectively prioritise and resolve complex client concerns and issues both individually and for and on behalf of a team. Excellent, effective and clear written and oral communication skills with customers, partners and colleagues. A high level of interpersonal savvy with the ability to build relationships and obtain results from people at all level of a business; from CEOs to receptionists. An appreciation and empathy for non-technical customers in a fast paced, consumer- facing environment. Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.Competencies Organising Customer Focus Approachability Drive for Results Written Communications Priority Setting Planning Technical LearningYou are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Our client is a well known FMCG Drinks company that own venues and supply to companies throught the UK. They are looking for someone experienced in high volume Sales Orders and able to deal with detailed complex orders. This is an office based Role in North London Totenham area Duties include: Taking and processing orders via telephone, from sales representatives, by email, Excel and also via bespoke food and beverage platforms such as F&B, Swiftcloud, and Procure Wizard. Once order taken checking its within its agreed terms and if not listing on held orders for credit control sign off Advising customers of out of stock items and offering replacement stock Liaising with customer, drivers and transport manager regarding deliveries Liaising with the Leeds depot on required stocks and upcoming deliveries both by Maddex and daily couriers Organising last minute couriers for customers who require additional stock outside of their normal delivery day. Invoicing orders once picked by our warehouse operators Raising credit notes for prices discrepancies, out of stock items Understanding how the return of stock system operates Ensuring that all paperwork regarding delivery has been returned at the end of the day I e proof of delivery has been signed and dated and if any shortages have been noted that they are investigated accordingly. Dealing with Ullage claims for out of date beer/faulty kegs liaising with buyers regarding stock issues and putting together the daily out of stock list Processing free stock, samples and collections for buyers and account managers Processing volume reports for customers Booking daily couriers for daily, weekly out of London delivery's and last minute orders. Updating costs on courier spreadsheet along with confirming charges and signing off invoices for accounts payable. Invoicing customers who agreed to pick up the cost. Taking card payments over the telephone Scanning and Filing of all invoices along with transition to archive room when required Moving the today's scanning to the invoice folder on a daily basis Dealing with general customer queries regarding orders and deliveries on a day to day basis Any other administration tasks that may arise Requirements: An excellent telephone manner Excellent attention to detail coupled with a good memory A good working knowledge of Excel Able to remain calm under pressure Evidence of taking complex orders in past roles. The normal working week will comprise of 39.5 hours per week. This will consist of one early start 7am to 4pm and one late finish of 11am to 8pm the remainder will be 9-6pm with a 5.30 finish on a Friday. Saturday's to be worked on a rota basis 9-2pm which is overtime and currently1 in 6. Bank Holidays will also be operated on a rota basis and paid as overtime. Please note the early and late shift will not start until the probation period has been signed off. Due to the nature of our business we are unable to take Holidays in November/ December as this is one of our busiest times of the year. This also apply's to any week that a bank holiday exists
Apr 19, 2024
Full time
Our client is a well known FMCG Drinks company that own venues and supply to companies throught the UK. They are looking for someone experienced in high volume Sales Orders and able to deal with detailed complex orders. This is an office based Role in North London Totenham area Duties include: Taking and processing orders via telephone, from sales representatives, by email, Excel and also via bespoke food and beverage platforms such as F&B, Swiftcloud, and Procure Wizard. Once order taken checking its within its agreed terms and if not listing on held orders for credit control sign off Advising customers of out of stock items and offering replacement stock Liaising with customer, drivers and transport manager regarding deliveries Liaising with the Leeds depot on required stocks and upcoming deliveries both by Maddex and daily couriers Organising last minute couriers for customers who require additional stock outside of their normal delivery day. Invoicing orders once picked by our warehouse operators Raising credit notes for prices discrepancies, out of stock items Understanding how the return of stock system operates Ensuring that all paperwork regarding delivery has been returned at the end of the day I e proof of delivery has been signed and dated and if any shortages have been noted that they are investigated accordingly. Dealing with Ullage claims for out of date beer/faulty kegs liaising with buyers regarding stock issues and putting together the daily out of stock list Processing free stock, samples and collections for buyers and account managers Processing volume reports for customers Booking daily couriers for daily, weekly out of London delivery's and last minute orders. Updating costs on courier spreadsheet along with confirming charges and signing off invoices for accounts payable. Invoicing customers who agreed to pick up the cost. Taking card payments over the telephone Scanning and Filing of all invoices along with transition to archive room when required Moving the today's scanning to the invoice folder on a daily basis Dealing with general customer queries regarding orders and deliveries on a day to day basis Any other administration tasks that may arise Requirements: An excellent telephone manner Excellent attention to detail coupled with a good memory A good working knowledge of Excel Able to remain calm under pressure Evidence of taking complex orders in past roles. The normal working week will comprise of 39.5 hours per week. This will consist of one early start 7am to 4pm and one late finish of 11am to 8pm the remainder will be 9-6pm with a 5.30 finish on a Friday. Saturday's to be worked on a rota basis 9-2pm which is overtime and currently1 in 6. Bank Holidays will also be operated on a rota basis and paid as overtime. Please note the early and late shift will not start until the probation period has been signed off. Due to the nature of our business we are unable to take Holidays in November/ December as this is one of our busiest times of the year. This also apply's to any week that a bank holiday exists
Antalis has a challenging and exciting opportunity to join the Logistics Operational Team as a Shift Manager as we undertake a number of changes to improve the efficiency and effectiveness of our logistics operations at our UK head office and main Central Distribution Centre (CDC) in Coalville. We're looking for a highly organised and driven individual with proven management and leadership skills who will manage the operation on the shift. About the Role As Shift Manager, you will be controlling all logistics resources in a safe, efficient, and effective manner - providing the best service possible for our stakeholders and customers. This Shift Manager will be working the PM shift from 2:00pm to10:00pm. This role would suit candidates with experience in logistics or warehousing as a Shift Manager, Warehouse Supervisor, Warehouse Manager, Logistics Manager, or in a similar role. Responsibilities of the Role Control and maintain a safe working environment across the shift, ensuring compliance with statutory law and Antalis safety standards. Plan, organise, and review the activities and resources of the outbound warehouse operation to meet business plans and operational requirements. Monitor through achievement of the budget plan. Achieve agreed service levels through performance assessments and business targets, allowing for maintaining and monitoring the effectiveness of the shift. Develop and implement improvements where necessary. Provide information regarding quantitative and qualitative performance measures of the shift by means of regular and ad hoc reports, enabling the CDC Operations Manager to determine or adjust processes/policy. Provide leadership to the shift operations team to achieve set targets. Control discipline, attendance, and performance levels in line with company policy. Establish and provide effective communication channels across all other Antalis Regional Distribution Centres (RDCs), 3PL partners, all internal Antalis Departments (Sales etc.), the other shifts within the CDC, as well as the outbound night shift operation and cross-functionally to ensure achievement of the business plan. Identify problems/opportunities across all processes, procedures, and/or systems, make proposals for improvement and implement these recommendations. Assess, develop, and lead training requirements for the shift in conjunction with the Training Manager. Benefits Generous bonus scheme A commitment to your training and development Company contributory pension and Life Assurance Subsidised canteen Flexible buy/sell holiday scheme Eye care vouchers Essential Skills Exposure to a Trade Union environment Ability to lead and manage a sizeable multi-discipline team Experience in managing budgets, cost control, and financial accounting Strong IT skills and competent in the use of Warehouse Management Systems (ideally Manhattan), Business Management Systems, as well as Microsoft Excel & Word Analytical and organised in approach Change management skills Excellent communication/listening skills Apply for this Shift Manager role today to contribute your skills to our market-leading business. About Company Antalis is a global and market-leading distributor of paper, packaging, and visual communication products. In simple terms, we design, source, purchase, store, sell, and deliver a range of the above products, and we are the biggest at what we do in Europe. Our Head Office is in Leicestershire, and we have a number of regional branches for our local teams. You probably touch our products most days without even knowing it. This is a great opportunity to join an innovative company that puts the customer at the heart of everything we do.
Apr 19, 2024
Full time
Antalis has a challenging and exciting opportunity to join the Logistics Operational Team as a Shift Manager as we undertake a number of changes to improve the efficiency and effectiveness of our logistics operations at our UK head office and main Central Distribution Centre (CDC) in Coalville. We're looking for a highly organised and driven individual with proven management and leadership skills who will manage the operation on the shift. About the Role As Shift Manager, you will be controlling all logistics resources in a safe, efficient, and effective manner - providing the best service possible for our stakeholders and customers. This Shift Manager will be working the PM shift from 2:00pm to10:00pm. This role would suit candidates with experience in logistics or warehousing as a Shift Manager, Warehouse Supervisor, Warehouse Manager, Logistics Manager, or in a similar role. Responsibilities of the Role Control and maintain a safe working environment across the shift, ensuring compliance with statutory law and Antalis safety standards. Plan, organise, and review the activities and resources of the outbound warehouse operation to meet business plans and operational requirements. Monitor through achievement of the budget plan. Achieve agreed service levels through performance assessments and business targets, allowing for maintaining and monitoring the effectiveness of the shift. Develop and implement improvements where necessary. Provide information regarding quantitative and qualitative performance measures of the shift by means of regular and ad hoc reports, enabling the CDC Operations Manager to determine or adjust processes/policy. Provide leadership to the shift operations team to achieve set targets. Control discipline, attendance, and performance levels in line with company policy. Establish and provide effective communication channels across all other Antalis Regional Distribution Centres (RDCs), 3PL partners, all internal Antalis Departments (Sales etc.), the other shifts within the CDC, as well as the outbound night shift operation and cross-functionally to ensure achievement of the business plan. Identify problems/opportunities across all processes, procedures, and/or systems, make proposals for improvement and implement these recommendations. Assess, develop, and lead training requirements for the shift in conjunction with the Training Manager. Benefits Generous bonus scheme A commitment to your training and development Company contributory pension and Life Assurance Subsidised canteen Flexible buy/sell holiday scheme Eye care vouchers Essential Skills Exposure to a Trade Union environment Ability to lead and manage a sizeable multi-discipline team Experience in managing budgets, cost control, and financial accounting Strong IT skills and competent in the use of Warehouse Management Systems (ideally Manhattan), Business Management Systems, as well as Microsoft Excel & Word Analytical and organised in approach Change management skills Excellent communication/listening skills Apply for this Shift Manager role today to contribute your skills to our market-leading business. About Company Antalis is a global and market-leading distributor of paper, packaging, and visual communication products. In simple terms, we design, source, purchase, store, sell, and deliver a range of the above products, and we are the biggest at what we do in Europe. Our Head Office is in Leicestershire, and we have a number of regional branches for our local teams. You probably touch our products most days without even knowing it. This is a great opportunity to join an innovative company that puts the customer at the heart of everything we do.
Inside Sales Manager Salary: Competitive + bonus Location: Hybrid of Home and office Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we're on a mission to grow and that's where you come in. Not bragging but we've also just been named one of the Sunday Times Best companies to work for. Again. This is a unique and exciting opportunity to become an integral part of our Group Cross-Sell team within our rapidly growing business. With a remarkable expansion that has led to the establishment of various companies serving a vast clientele of over 100,000 and counting, the potential for cross-selling is nothing short of extraordinary. At the core of our approach is the commitment to offer clients not only complementary products and services but to do so with a track record of industry-leading client retention and colleague engagement. The roleThe role consists of: Build, lead, mentor, and inspire a new outbound sales team to greatness, fostering a culture of collaboration and accountability. Develop and execute innovative sales strategies that empower team members to reach their full potential and exceed targets. Foster a supportive and inclusive environment where team members feel empowered to take risks and push boundaries. Provide ongoing coaching and feedback to help team members develop their skills and achieve their career goals. Collaborate with cross-functional teams to align sales efforts with company objectives and maximize impact. Champion a customer-centric approach to sales, ensuring that every interaction reflects our commitment to delivering exceptional value. Cultivate a pipeline of top-tier talent, identifying and recruiting individuals who embody our values and drive for excellence. The person: Proven track record of success in outbound sales, with a passion for developing talent and building high-performing teams. Exceptional leadership and communication skills, with a knack for inspiring others and driving results. Strategic mindset with a focus on long-term success and sustainable growth. Ability to thrive in a fast-paced, dynamic environment, with a willingness to roll up your sleeves and lead by example. Proficiency in CRM software and sales analytics tools. A commitment to continuous learning and development, both for yourself and your team. Deliver clear and compelling reports to senior management, showcasing your team's achievements and future plans. What you get from us?Working for Citation you will receive 25 days holidays (Plus 8 bank holidays), private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more! Hit Apply now to forward your CV.
Apr 19, 2024
Full time
Inside Sales Manager Salary: Competitive + bonus Location: Hybrid of Home and office Citation is one of the UK's leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we're on a mission to grow and that's where you come in. Not bragging but we've also just been named one of the Sunday Times Best companies to work for. Again. This is a unique and exciting opportunity to become an integral part of our Group Cross-Sell team within our rapidly growing business. With a remarkable expansion that has led to the establishment of various companies serving a vast clientele of over 100,000 and counting, the potential for cross-selling is nothing short of extraordinary. At the core of our approach is the commitment to offer clients not only complementary products and services but to do so with a track record of industry-leading client retention and colleague engagement. The roleThe role consists of: Build, lead, mentor, and inspire a new outbound sales team to greatness, fostering a culture of collaboration and accountability. Develop and execute innovative sales strategies that empower team members to reach their full potential and exceed targets. Foster a supportive and inclusive environment where team members feel empowered to take risks and push boundaries. Provide ongoing coaching and feedback to help team members develop their skills and achieve their career goals. Collaborate with cross-functional teams to align sales efforts with company objectives and maximize impact. Champion a customer-centric approach to sales, ensuring that every interaction reflects our commitment to delivering exceptional value. Cultivate a pipeline of top-tier talent, identifying and recruiting individuals who embody our values and drive for excellence. The person: Proven track record of success in outbound sales, with a passion for developing talent and building high-performing teams. Exceptional leadership and communication skills, with a knack for inspiring others and driving results. Strategic mindset with a focus on long-term success and sustainable growth. Ability to thrive in a fast-paced, dynamic environment, with a willingness to roll up your sleeves and lead by example. Proficiency in CRM software and sales analytics tools. A commitment to continuous learning and development, both for yourself and your team. Deliver clear and compelling reports to senior management, showcasing your team's achievements and future plans. What you get from us?Working for Citation you will receive 25 days holidays (Plus 8 bank holidays), private healthcare, your birthday off work, the opportunity to purchase extra leave, pension contributions and more! Hit Apply now to forward your CV.
About the opportunity Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store. Key responsibilities include: Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possible To lead their team to ensure compliance to the Boots Opticians clinical governance agenda by promoting the highest standards Leading for Active Care in their store, ensuring that customer and colleague health and safety is at the heart of everything you do Support the store succession plan by developing talent for your store and key roles within the area Accountability for cash accounting compliance within your store and that all related polices are implemented and upheld About you To be successful in this role you will have a professional, and caring character and true desire to help others feel good. In addition you will: Be a great communicator, both in 1:1 and group situations Be exemplary in working to lead and deliver the business plans and a first class customer journey Create a positive, energising climate for teams, working at pace with a strong delivery mind-set Be an excellent leader with the ability to coach and develop individuals and teams Have a passion for keeping up to date with your own learning and development Demonstrate at minimum a basic level of knowledge and understanding of opticians practice Our Benefits Competitive salary and pension scheme One of the best staff discounts in the UK Attractive bonus scheme 22 days holiday plus bank holidays with opportunity to purchase more Additional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more. Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles - and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
Apr 19, 2024
Full time
About the opportunity Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store. Key responsibilities include: Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possible To lead their team to ensure compliance to the Boots Opticians clinical governance agenda by promoting the highest standards Leading for Active Care in their store, ensuring that customer and colleague health and safety is at the heart of everything you do Support the store succession plan by developing talent for your store and key roles within the area Accountability for cash accounting compliance within your store and that all related polices are implemented and upheld About you To be successful in this role you will have a professional, and caring character and true desire to help others feel good. In addition you will: Be a great communicator, both in 1:1 and group situations Be exemplary in working to lead and deliver the business plans and a first class customer journey Create a positive, energising climate for teams, working at pace with a strong delivery mind-set Be an excellent leader with the ability to coach and develop individuals and teams Have a passion for keeping up to date with your own learning and development Demonstrate at minimum a basic level of knowledge and understanding of opticians practice Our Benefits Competitive salary and pension scheme One of the best staff discounts in the UK Attractive bonus scheme 22 days holiday plus bank holidays with opportunity to purchase more Additional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more. Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles - and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance. This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable insights and clear answers to our clients' business questions. We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business. The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies. What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8+ years of experience in life science or healthcare consulting. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
Apr 19, 2024
Full time
Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable insights and clear answers to our clients' business questions. We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business. The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies. What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8+ years of experience in life science or healthcare consulting. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at