Job Title: Senior Project Manager Location: Ashton Vale, Bristol Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF55479 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Project Manager at our Bristol site. The role As a Senior Project Manager, you'll have a role that's out of the ordinary. You'll be one of our Senior Project Managers, overseeing and delivering complex projects across several engineering contracts. Providing day-to-day operational management of a team of project staff, you'll be responsible for the timely and cost-effective delivery of products and services to our customers. Day to day, you'll provide overall operational and strategic management of assigned tasks projects within your project team, as well as: The project management of complex engineering projects ensuring that the delivery teams understand cost, time and quality requirements and remain coordinated in their approach to delivering agreed scope of work. Provide end-to-end delivery throughout the project lifecycle, you'll also be responsible for supporting with requirement capture, scoping, technical and commercial solutions and the generation of pricing models and proposal documents. Provide effective risk management to ensure that the business' risk exposure is kept to a minimum and is effectively managed throughout the project. Ensure that effective change management is applied to projects, balancing flexibility to changing customer requirements with the need for robust commercial agreements. Define acceptance criteria for contracted deliverables and production of professional handover documentation to ensure timely close-out of milestones and projects as well as technical handover to our operational teams. This role is a hybrid role with 1-2 days onsite at our Bristol site. There is also a possibility of traveling to Devonport once every 2 weeks. Essential experience of the Senior Project Manager: Considerable experience in the advanced application of Project Management techniques in a relevant technical project environment. Experience in leading and managing a team of project staff, providing direction and motivation. Experience managing projects with differing demands and deadlines. Great financial management to ensure a high level of profitability on projects. Experience delivering solutions with a diverse team of both internal resource teams and external supply chains. Qualifications for the Senior Project Manager: APM PMQ, Chartered status or equivalent (advantageous) The successful candidate must be able to achieve BPSS security clearance for this role. Our Benefits Generous holiday allowance Matched contribution pension scheme up to 8% of salary, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 15/04/2024
Apr 16, 2024
Full time
Job Title: Senior Project Manager Location: Ashton Vale, Bristol Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF55479 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Project Manager at our Bristol site. The role As a Senior Project Manager, you'll have a role that's out of the ordinary. You'll be one of our Senior Project Managers, overseeing and delivering complex projects across several engineering contracts. Providing day-to-day operational management of a team of project staff, you'll be responsible for the timely and cost-effective delivery of products and services to our customers. Day to day, you'll provide overall operational and strategic management of assigned tasks projects within your project team, as well as: The project management of complex engineering projects ensuring that the delivery teams understand cost, time and quality requirements and remain coordinated in their approach to delivering agreed scope of work. Provide end-to-end delivery throughout the project lifecycle, you'll also be responsible for supporting with requirement capture, scoping, technical and commercial solutions and the generation of pricing models and proposal documents. Provide effective risk management to ensure that the business' risk exposure is kept to a minimum and is effectively managed throughout the project. Ensure that effective change management is applied to projects, balancing flexibility to changing customer requirements with the need for robust commercial agreements. Define acceptance criteria for contracted deliverables and production of professional handover documentation to ensure timely close-out of milestones and projects as well as technical handover to our operational teams. This role is a hybrid role with 1-2 days onsite at our Bristol site. There is also a possibility of traveling to Devonport once every 2 weeks. Essential experience of the Senior Project Manager: Considerable experience in the advanced application of Project Management techniques in a relevant technical project environment. Experience in leading and managing a team of project staff, providing direction and motivation. Experience managing projects with differing demands and deadlines. Great financial management to ensure a high level of profitability on projects. Experience delivering solutions with a diverse team of both internal resource teams and external supply chains. Qualifications for the Senior Project Manager: APM PMQ, Chartered status or equivalent (advantageous) The successful candidate must be able to achieve BPSS security clearance for this role. Our Benefits Generous holiday allowance Matched contribution pension scheme up to 8% of salary, with life assurance Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10-days special paid leave Holiday Trading is a benefit that allows most employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Babcock International For over a century Babcock International have helped to defend nations, protect communities, and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 15/04/2024
Sub-Contracts / Supply Chain Manager Location: Birmingham, West Midlands, United Kingdom Earnings: £45000.00 to £55000.00Are you a results-driven Sub-Contract or Supply Chain Manager looking for an exciting new opportunity? Do you have a passion for sustainability and the environment? Look no further than First Mile, the UK's premier recycling company! With over 30,000 customers including big names such as Pret a Manger, Zara and Netflix, we are a growing company making a big impact in the environmental space.We are seeking a talented Sub-Contract Manager to join our dynamic team and help us grow our business to even greater heights. At First Mile, we are committed to positively impacting the environment through sustainable waste management solutions.If you are a self-motivated, proactive individual with a proven track record in sub-contracts and want to be part of a team that is making a real difference in the world, we want to hear from you!This is a hybrid role with a mix of in office and work from home days. We are open to this role being based in London (near Oxford Street) or Birmingham (near the Jewellery quarter).The Supply Chain Department at First Mile is industry-leading, growing at 20% YoY, and plays an essential part in First Mile being able to deliver incredible service and high recycling to our customers.The Sub-Contract Manager manages the Supply Chain Team and is overall responsible for managing the performance of all sub-contracted services provided by suppliers for First Mile, meeting goals across four areas; service levels, recycling, commercial performance, and compliance. The Sub-Contract Manager will also contribute to the strategic direction of the Supply Chain department and help ensure it meets the changing needs of our customers as we grow. Duties and Responsibilities - Manage a team of three supply chain executives effectively, setting goals and targets for them that help the department and business achieve its objectives.- Optimise and improve processes to ensure high levels of efficiency and automation to improve customer experience and reduce cost to operate.- Actively support and work with the tech team to design and upgrade technology like our Supplier App that enables us to deliver better customer experience and improve efficiency.- Report to SMT and Board where required on performance of Supply Chain function, providing key metrics and KPI analysis.- Build strong working relationships between First Mile and its suppliers to help deliver high levels of service for our customers, excellent commercial arrangements; pricing, contracts, and SLAs.- Personally build relationships with top and strategic suppliers, meet them regularly and assess them through KPIs.- Take responsibility for consolidation and rationalisation of existing supply chain, where there is a service, environmental, or commercial reason to do so.- Find new supplier partners that can enhance our service to customers, widen the availability of recycling, and improve commercial performance.- Ensure 100% compliance with the First Mile's safety, quality, and environmental standards across our supplier base.- Support new business and account management teams in turning around competitive and sustainable commercials and terms for new sub-contracted service lines quickly. - Understand the industry, key players, and recycling services; build relationships with industry partners + attend events to grow your network. Overall performance and compliance of waste services. To ensure service levels and margin are delivered in line with specified KPIs. To review internal processes with a view to improving our service for clients. Build relationships with waste service suppliers. To build strong working relationships in order to negotiate competitive pricing, contracts and supply agreements. To negotiate price change and use the First Mile growth and contract to improve margin. Provision of sub-contracting administration . To produce monthly reports to SMT and track progress against targets for division. To manage all supplier documentation. Benefits Your starting salary will depend on your experience, but as your experience grows, so will your salary.Of course, as this is a sales/margin based role so there is a quarterly bonus scheme, where you could earn up to 50% of your salary again.We offer a range of benefits to our employees, and will encourage you to follow your passions, as well as the opportunity to learn and try new things within a structured framework designed to help you excel. On top of all this, we've added some extras which include:- Enhanced maternity/paternity scheme- Regular company parties and events- Employee recognition at our monthly town hall event - 25 days' holiday (plus bank holidays) as well as an extra day for each complete year of service- A £60 a month allowance to spend on you. If you want a gym membership, loads of cookies, to pamper yourself, or to pay for a flight it is totally up to you!- Lots of drinks, food, socials, and events throughout the year.- But most importantly, a fun, positive, collaborative workplace in which you can learn, working for a rapidly growing, multi-award-winning business in a sector that has never been more important. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 14, 2024
Full time
Sub-Contracts / Supply Chain Manager Location: Birmingham, West Midlands, United Kingdom Earnings: £45000.00 to £55000.00Are you a results-driven Sub-Contract or Supply Chain Manager looking for an exciting new opportunity? Do you have a passion for sustainability and the environment? Look no further than First Mile, the UK's premier recycling company! With over 30,000 customers including big names such as Pret a Manger, Zara and Netflix, we are a growing company making a big impact in the environmental space.We are seeking a talented Sub-Contract Manager to join our dynamic team and help us grow our business to even greater heights. At First Mile, we are committed to positively impacting the environment through sustainable waste management solutions.If you are a self-motivated, proactive individual with a proven track record in sub-contracts and want to be part of a team that is making a real difference in the world, we want to hear from you!This is a hybrid role with a mix of in office and work from home days. We are open to this role being based in London (near Oxford Street) or Birmingham (near the Jewellery quarter).The Supply Chain Department at First Mile is industry-leading, growing at 20% YoY, and plays an essential part in First Mile being able to deliver incredible service and high recycling to our customers.The Sub-Contract Manager manages the Supply Chain Team and is overall responsible for managing the performance of all sub-contracted services provided by suppliers for First Mile, meeting goals across four areas; service levels, recycling, commercial performance, and compliance. The Sub-Contract Manager will also contribute to the strategic direction of the Supply Chain department and help ensure it meets the changing needs of our customers as we grow. Duties and Responsibilities - Manage a team of three supply chain executives effectively, setting goals and targets for them that help the department and business achieve its objectives.- Optimise and improve processes to ensure high levels of efficiency and automation to improve customer experience and reduce cost to operate.- Actively support and work with the tech team to design and upgrade technology like our Supplier App that enables us to deliver better customer experience and improve efficiency.- Report to SMT and Board where required on performance of Supply Chain function, providing key metrics and KPI analysis.- Build strong working relationships between First Mile and its suppliers to help deliver high levels of service for our customers, excellent commercial arrangements; pricing, contracts, and SLAs.- Personally build relationships with top and strategic suppliers, meet them regularly and assess them through KPIs.- Take responsibility for consolidation and rationalisation of existing supply chain, where there is a service, environmental, or commercial reason to do so.- Find new supplier partners that can enhance our service to customers, widen the availability of recycling, and improve commercial performance.- Ensure 100% compliance with the First Mile's safety, quality, and environmental standards across our supplier base.- Support new business and account management teams in turning around competitive and sustainable commercials and terms for new sub-contracted service lines quickly. - Understand the industry, key players, and recycling services; build relationships with industry partners + attend events to grow your network. Overall performance and compliance of waste services. To ensure service levels and margin are delivered in line with specified KPIs. To review internal processes with a view to improving our service for clients. Build relationships with waste service suppliers. To build strong working relationships in order to negotiate competitive pricing, contracts and supply agreements. To negotiate price change and use the First Mile growth and contract to improve margin. Provision of sub-contracting administration . To produce monthly reports to SMT and track progress against targets for division. To manage all supplier documentation. Benefits Your starting salary will depend on your experience, but as your experience grows, so will your salary.Of course, as this is a sales/margin based role so there is a quarterly bonus scheme, where you could earn up to 50% of your salary again.We offer a range of benefits to our employees, and will encourage you to follow your passions, as well as the opportunity to learn and try new things within a structured framework designed to help you excel. On top of all this, we've added some extras which include:- Enhanced maternity/paternity scheme- Regular company parties and events- Employee recognition at our monthly town hall event - 25 days' holiday (plus bank holidays) as well as an extra day for each complete year of service- A £60 a month allowance to spend on you. If you want a gym membership, loads of cookies, to pamper yourself, or to pay for a flight it is totally up to you!- Lots of drinks, food, socials, and events throughout the year.- But most importantly, a fun, positive, collaborative workplace in which you can learn, working for a rapidly growing, multi-award-winning business in a sector that has never been more important. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
To Lead and Manage the Global Business Operations, which consist of Global Field and Airport Operations together with Campus Engineering management and the Spares Repairs and Logistics functions. As the Head of Function, you will be responsible for the P&L across the defined Services and all regions whilst supporting the drive for incremental business and revenue growth within the Global Operations divisions Primary objective is to ensure continuity of service to all customers and that all contractual obligations are fulfilled within SLA requirements with high levels of customer satisfaction. Key Accountabilities To contribute to the overall business strategy and develop and deliver an Operational Strategy which underpins the Vision, Values and Attitudes required to achieve business goals; - High levels of customer satisfaction, profitable growth, operational efficiency, and delivery. Oversee and lead operational performance and delivery of contracted services across all regions, liaising closely with all Regional Field Service Managers to ensure that the quality of service meets or exceeds contractual obligations and customer satisfaction, and delivers business results within budget Working with the COO, contribute to their business strategies for growth, including focusing on the expansion of the business footprint across new customers, locations / airports and countries as well as potential new product Driving through the adoption of technology and automation to improve quality and consistency of service as well as improving the operational P&L. Own and lead all resource planning activities in support of the wider operation, constantly reviewing overall levels of resource availability and contingency planning to ensure that acceptable levels of support and service are maintained with appropriately skilled and qualified staff to enable optimum operational performance Constantly innovate the delivery of services to gain maximum benefit to the customer and the business by utilising a combination of best of breed working practice and leading-edge technology. Identify and implement consistent and standardised work practices, processes and procedures for staff and Contracted / Partner Engineers across all regions ensuring that they comply with best practice and internal governance and achieve high levels of efficiency Analyse and review the SR&L capability and Benchmark against best practices and ensure the operation is right sized / delivers quality and the required cost points. Identify and implement efficiencies which maximise revenue and margins from contracts and / or improve performance against the contractual service targets whilst ensuring that costs are effectively managed and minimised. Build and maintain strong relationships with peers to achieve effective collaboration in the delivery of the Operational Services Support the Sales Team and, as required, contribute operational expertise on any new sales opportunities to ensure that compelling, competitive and operationally robust bids are produced for all new and renewal business opportunities Supports Delivery and implementation of all new services and customer contracts, ensuring service / implementation / "steady state" is achieved, and service levels are maintained thereafter Implement robust and effective processes, procedures, tools, and guidelines ensuring value for money, quality and supplier performance are consistently delivered to their SLA Develop strong relationships with key internal stakeholders to understand the current and future commercial and service requirements and ensure these are aligned to the Supply Base Evolve our vendor partner sourcing strategy to maximise commercial advantage, strengthen the supply base and shorten the lead time. Strong negotiate in rate cards and SLAs with multiple existing and new supply / vendor partners on a country-by-country basis to ensure business resilience Refine & implement our preferred supplier list to fully support our Sales Team for maximum competitive advantage Develop and implement a supplier review process for Strategic Partners including performance, relationship, quality, cost and KPIs providing key Management Information to allow the business to make informed decisions. Manage and drive Continuous Service Improvement (CSI) Plans and Service Development Plans to maintain, improve and develop the Global Services Manage and resolve any escalated issues, problems or complaints and ensure that action plans are prepared and implemented for problem rectification Working with the COO, develop and define a toolset to ensure that it meets customer requirements and then promote its use to new and existing customers Create and Present a monthly performance dashboard Act as a role model and coach to support, direct and counsel individuals and teams to continuously challenge themselves to achieve greater levels of performance and customer satisfaction. Skills / Experience Required At least 10 years' experience Managing Global Field Services and or Partner Management within a Telco, Service Provider or IT organisation. Experience of managing global teams in excess of 300 staff Experience in managing multiple cross functional teams in multiple time zones Able to act as a change leader. A strong influencer with the ability to deliver on strategic objectives Both a tactical and Strategic thinker, a natural leader who is capable of articulating across many levels and disciplines Adept at both Cap Ex and Opex management with a broad financial background Proven, excellent people management / interpersonal skills Capable of producing and delivering 'C' level documentations and presentations Strong stakeholder management skills Self-motivated with a willingness to learn and adapt to any new change or situation Highly customer focused with a passion for continuous improvement Ability to travel (internationally) Excellent understanding tiered 3rd party supply chains Subject matter expertise in the IT services industry Demonstrable experience in identifying and implementing process improvements INDHP
Sep 24, 2022
Full time
To Lead and Manage the Global Business Operations, which consist of Global Field and Airport Operations together with Campus Engineering management and the Spares Repairs and Logistics functions. As the Head of Function, you will be responsible for the P&L across the defined Services and all regions whilst supporting the drive for incremental business and revenue growth within the Global Operations divisions Primary objective is to ensure continuity of service to all customers and that all contractual obligations are fulfilled within SLA requirements with high levels of customer satisfaction. Key Accountabilities To contribute to the overall business strategy and develop and deliver an Operational Strategy which underpins the Vision, Values and Attitudes required to achieve business goals; - High levels of customer satisfaction, profitable growth, operational efficiency, and delivery. Oversee and lead operational performance and delivery of contracted services across all regions, liaising closely with all Regional Field Service Managers to ensure that the quality of service meets or exceeds contractual obligations and customer satisfaction, and delivers business results within budget Working with the COO, contribute to their business strategies for growth, including focusing on the expansion of the business footprint across new customers, locations / airports and countries as well as potential new product Driving through the adoption of technology and automation to improve quality and consistency of service as well as improving the operational P&L. Own and lead all resource planning activities in support of the wider operation, constantly reviewing overall levels of resource availability and contingency planning to ensure that acceptable levels of support and service are maintained with appropriately skilled and qualified staff to enable optimum operational performance Constantly innovate the delivery of services to gain maximum benefit to the customer and the business by utilising a combination of best of breed working practice and leading-edge technology. Identify and implement consistent and standardised work practices, processes and procedures for staff and Contracted / Partner Engineers across all regions ensuring that they comply with best practice and internal governance and achieve high levels of efficiency Analyse and review the SR&L capability and Benchmark against best practices and ensure the operation is right sized / delivers quality and the required cost points. Identify and implement efficiencies which maximise revenue and margins from contracts and / or improve performance against the contractual service targets whilst ensuring that costs are effectively managed and minimised. Build and maintain strong relationships with peers to achieve effective collaboration in the delivery of the Operational Services Support the Sales Team and, as required, contribute operational expertise on any new sales opportunities to ensure that compelling, competitive and operationally robust bids are produced for all new and renewal business opportunities Supports Delivery and implementation of all new services and customer contracts, ensuring service / implementation / "steady state" is achieved, and service levels are maintained thereafter Implement robust and effective processes, procedures, tools, and guidelines ensuring value for money, quality and supplier performance are consistently delivered to their SLA Develop strong relationships with key internal stakeholders to understand the current and future commercial and service requirements and ensure these are aligned to the Supply Base Evolve our vendor partner sourcing strategy to maximise commercial advantage, strengthen the supply base and shorten the lead time. Strong negotiate in rate cards and SLAs with multiple existing and new supply / vendor partners on a country-by-country basis to ensure business resilience Refine & implement our preferred supplier list to fully support our Sales Team for maximum competitive advantage Develop and implement a supplier review process for Strategic Partners including performance, relationship, quality, cost and KPIs providing key Management Information to allow the business to make informed decisions. Manage and drive Continuous Service Improvement (CSI) Plans and Service Development Plans to maintain, improve and develop the Global Services Manage and resolve any escalated issues, problems or complaints and ensure that action plans are prepared and implemented for problem rectification Working with the COO, develop and define a toolset to ensure that it meets customer requirements and then promote its use to new and existing customers Create and Present a monthly performance dashboard Act as a role model and coach to support, direct and counsel individuals and teams to continuously challenge themselves to achieve greater levels of performance and customer satisfaction. Skills / Experience Required At least 10 years' experience Managing Global Field Services and or Partner Management within a Telco, Service Provider or IT organisation. Experience of managing global teams in excess of 300 staff Experience in managing multiple cross functional teams in multiple time zones Able to act as a change leader. A strong influencer with the ability to deliver on strategic objectives Both a tactical and Strategic thinker, a natural leader who is capable of articulating across many levels and disciplines Adept at both Cap Ex and Opex management with a broad financial background Proven, excellent people management / interpersonal skills Capable of producing and delivering 'C' level documentations and presentations Strong stakeholder management skills Self-motivated with a willingness to learn and adapt to any new change or situation Highly customer focused with a passion for continuous improvement Ability to travel (internationally) Excellent understanding tiered 3rd party supply chains Subject matter expertise in the IT services industry Demonstrable experience in identifying and implementing process improvements INDHP
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Chief Operations Office Inmarsat's Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT Job Description Primary role purpose: The ERP Team own the SAP platform at Inmarsat. SAP is used to run business processes across Record to Report, Order to Cash, Procure to Pay and Supply Chain. Our talented team is experienced, collaborative, innovative and lots of fun to work with. Our mission is to enable our users to get the most out of our application. Our Product Managers are accountable for the strategy, implementation & operation of our ERP technologies and journeys. Working with business owners, they provide customer-centric solutions to evolving processes. Our services are at the heart of how Inmarsat run the Hardware Equipment Sales & Lease operations as well as a critical enabler of Global Financial Operations. This is an exciting time to join our team. We are also about to embark on a major ERP Strategy to replace our ECC system. This will revolutionise ERP for our customers and internal users. Therefore, we are looking to augment our team of outstanding Product Managers who will be pivotal to delivering ambitious solutions within the current platform and contributing to shaping the new-generation ERP. It is a great opportunity to play a major role in this programme and develop the depth & breath of your experience. If you are a proactive and detail-oriented consultant with awesome ability to communicate with our users and have the capability to think both tactically & strategically, we would love to speak to you. The delivery of End to End SAP business solutions, that meet the business requirements and add business value. To be a Product Lead in the Order to Cash team and use your expertise, experience, SAP skills and business process knowledge to design, develop, integrate, test and deploy changes to help our business achieve its objectives. As a key member of the ERP Team you will ensure the design and realisation of functional solutions are fit for purpose and delivered against stated business requirements. You will collaborate with cross functional teams & business stakeholders to implement and oversee operational excellence in maintaining global OTC processes by the Support Team. Be able to identify & assess available technologies and recommend solution options according to the business requirements & drivers You are expected to collaborate with business, team members and core stakeholders to clearly understand business journeys and requirements and how they can be simplified and optimised. You may serve as team member in some projects or Product & Team Lead on others; as such, you will work well in partnership with team and be equally able to work independently. You will be able to do, teach & evangelise all things Order to Cash and bring colleagues and stakeholders on the journey to world-class solutions. Key Responsibilities: Ability to perform the role of Functional Consultant on SAP Support, Enhancements and Projects including the facilitation of requirement gathering sessions. Ability to drive excellence in the delivery of support in this domain, partnering with our offshore support team, including successful knowledge transfer to this team and mentoring of partner colleagues. Ability to communicate effectively at all levels within the within the organisation and our delivery partners Design and implement best practice business / SAP solutions appropriate to the requirements, business needs and strategic direction of the organization Manage and own enhancements and incidents through to completion adhering to Inmarsat's project standards. To keep up to date with SAP capabilities within the SAP SD and ERP Delivery of complex integrated solutions Preparation of specifications, estimates and solution documentation to support work completed Fostering and maintaining good relationships with customers and colleagues to meet expected customer service levels May be required to coach and manage the other members within the team Managing third party suppliers and delivery of contracted work Taking ownership of continuous improvement within the ERP solution Qualifications Essential Knowledge and Skills: Experience of multiple, full lifecycle project implementations Excellent experience in SAP SD functional configuration and technical support. Extensive experience in designing SAP SD and integrated solutions Deep knowledge & experience in integrating with other applications A creative and innovative mindset to your work and stakeholders while ensuring the highest quality work delivered on time. Desire for self-improvement, results and growth oriented mind together with a strong work ethic. SAP SD configuration and implementation; Pricing Order Management Logistics and Execution Billing and Account Receivables Sales activities Intercompany processing Idoc Management Returns process Sales support Credit management Contracts SAP Business Blueprinting incl. process design and Gap analysis Configuration of the agreed business blueprint in SAP, highlighting any changes in requirement Conducting system testing, legacy data mapping and integration, specification of non-standard SAP enhancements Service management, including equipment management, service orders & installed base Asset management Desirable Knowledge and Skills: SAP S/4 HANA assessment and roadmap definition Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat's culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do
Jan 04, 2022
Full time
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Chief Operations Office Inmarsat's Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT Job Description Primary role purpose: The ERP Team own the SAP platform at Inmarsat. SAP is used to run business processes across Record to Report, Order to Cash, Procure to Pay and Supply Chain. Our talented team is experienced, collaborative, innovative and lots of fun to work with. Our mission is to enable our users to get the most out of our application. Our Product Managers are accountable for the strategy, implementation & operation of our ERP technologies and journeys. Working with business owners, they provide customer-centric solutions to evolving processes. Our services are at the heart of how Inmarsat run the Hardware Equipment Sales & Lease operations as well as a critical enabler of Global Financial Operations. This is an exciting time to join our team. We are also about to embark on a major ERP Strategy to replace our ECC system. This will revolutionise ERP for our customers and internal users. Therefore, we are looking to augment our team of outstanding Product Managers who will be pivotal to delivering ambitious solutions within the current platform and contributing to shaping the new-generation ERP. It is a great opportunity to play a major role in this programme and develop the depth & breath of your experience. If you are a proactive and detail-oriented consultant with awesome ability to communicate with our users and have the capability to think both tactically & strategically, we would love to speak to you. The delivery of End to End SAP business solutions, that meet the business requirements and add business value. To be a Product Lead in the Order to Cash team and use your expertise, experience, SAP skills and business process knowledge to design, develop, integrate, test and deploy changes to help our business achieve its objectives. As a key member of the ERP Team you will ensure the design and realisation of functional solutions are fit for purpose and delivered against stated business requirements. You will collaborate with cross functional teams & business stakeholders to implement and oversee operational excellence in maintaining global OTC processes by the Support Team. Be able to identify & assess available technologies and recommend solution options according to the business requirements & drivers You are expected to collaborate with business, team members and core stakeholders to clearly understand business journeys and requirements and how they can be simplified and optimised. You may serve as team member in some projects or Product & Team Lead on others; as such, you will work well in partnership with team and be equally able to work independently. You will be able to do, teach & evangelise all things Order to Cash and bring colleagues and stakeholders on the journey to world-class solutions. Key Responsibilities: Ability to perform the role of Functional Consultant on SAP Support, Enhancements and Projects including the facilitation of requirement gathering sessions. Ability to drive excellence in the delivery of support in this domain, partnering with our offshore support team, including successful knowledge transfer to this team and mentoring of partner colleagues. Ability to communicate effectively at all levels within the within the organisation and our delivery partners Design and implement best practice business / SAP solutions appropriate to the requirements, business needs and strategic direction of the organization Manage and own enhancements and incidents through to completion adhering to Inmarsat's project standards. To keep up to date with SAP capabilities within the SAP SD and ERP Delivery of complex integrated solutions Preparation of specifications, estimates and solution documentation to support work completed Fostering and maintaining good relationships with customers and colleagues to meet expected customer service levels May be required to coach and manage the other members within the team Managing third party suppliers and delivery of contracted work Taking ownership of continuous improvement within the ERP solution Qualifications Essential Knowledge and Skills: Experience of multiple, full lifecycle project implementations Excellent experience in SAP SD functional configuration and technical support. Extensive experience in designing SAP SD and integrated solutions Deep knowledge & experience in integrating with other applications A creative and innovative mindset to your work and stakeholders while ensuring the highest quality work delivered on time. Desire for self-improvement, results and growth oriented mind together with a strong work ethic. SAP SD configuration and implementation; Pricing Order Management Logistics and Execution Billing and Account Receivables Sales activities Intercompany processing Idoc Management Returns process Sales support Credit management Contracts SAP Business Blueprinting incl. process design and Gap analysis Configuration of the agreed business blueprint in SAP, highlighting any changes in requirement Conducting system testing, legacy data mapping and integration, specification of non-standard SAP enhancements Service management, including equipment management, service orders & installed base Asset management Desirable Knowledge and Skills: SAP S/4 HANA assessment and roadmap definition Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat's culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do