We're on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions. We want to show our staff that they're valued, which is why we offer generous annual leave entitlements, flexible working opportunities and access to a host of staff associations to ensure you get the support you need when you start your career. The main purpose of the role is to provide a professional response to all calls for service coming into West Mercia Police. This role can be Full Time or Part Time - If a part time role would be suitable for you please contact us to discuss hours/availability. We are also happy to talk flexible working where it is suitable for the role. Permanent position. Office Based. The closing date for this post is 12 noon on Tuesday 09 April 2024. This role iscommutable from Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Malvern, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore and is just off junction 6 of the M5. Why work for us? 24 days Annual leave (increasing to 29 after 5 years service) + bank holidays and we also operate a flexi time system. Generous pension scheme Health and wellbeing, occupational health services, staff network and PAM assist. Police Mutual, affordable private healthcare and other savings. Gym membership discounts. Register for a Blue light card - over 15,000 discounts from large national retailers. We embrace diversity and welcome applications from everyone. If you require any support to complete your application or you have any questions please contact the recruitment team on
Mar 26, 2024
Full time
We're on a journey to shape the future of policing in our three counties and we want you to be part of it. We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions. We want to show our staff that they're valued, which is why we offer generous annual leave entitlements, flexible working opportunities and access to a host of staff associations to ensure you get the support you need when you start your career. The main purpose of the role is to provide a professional response to all calls for service coming into West Mercia Police. This role can be Full Time or Part Time - If a part time role would be suitable for you please contact us to discuss hours/availability. We are also happy to talk flexible working where it is suitable for the role. Permanent position. Office Based. The closing date for this post is 12 noon on Tuesday 09 April 2024. This role iscommutable from Kidderminster, Birmingham, Cheltenham, Gloucester, Hereford, Malvern, Ledbury, Evesham, Redditch, Bromsgrove, Bewdley, Droitwich Spa and Pershore and is just off junction 6 of the M5. Why work for us? 24 days Annual leave (increasing to 29 after 5 years service) + bank holidays and we also operate a flexi time system. Generous pension scheme Health and wellbeing, occupational health services, staff network and PAM assist. Police Mutual, affordable private healthcare and other savings. Gym membership discounts. Register for a Blue light card - over 15,000 discounts from large national retailers. We embrace diversity and welcome applications from everyone. If you require any support to complete your application or you have any questions please contact the recruitment team on
Are you confident with handling outgoing & incoming calls and are looking for temporary work in Inner London? Switchboard Operator £12.77per hour PAYE (Weekday rate) Temporary role estimated for 2 - 6months Location - SW3 Working pattern - Vary (see below) 37.5 hrs a week My Client, a Healthcare Provider within Inner London, seek a Switchboard Operator to start an ongoing temporary assignment ASAP. Main Responsibilities Answering all calls in a timely polite and helpful manner, ensuring a quality service to all clients. Using appropriate questioning techniques where required to obtain relevant information from the caller. Assessing the needs of the caller to ensure that they are being directed to the correct department. Taking Ambulance Service calls for primary admissions, following procedures to alert relevant staff. The successful candidate will need: To be comfortable with working in a fast-paced environment, having to change your point of focus regularly. To be calm minded, sometimes having to deal with callers that may be in distress. To be flexible with working time, sometimes shifts may change depending on staff levels. Shift Patterns 8:00am - 17.00pm Early Weekday 12:00pm - 21:30pm Late Weekday 8:00am - 12.30pm Early Weekend 12:30pm - 17:00pm Middle Weekend 17:00pm - 21:30pm Late Weekend
Mar 25, 2024
Full time
Are you confident with handling outgoing & incoming calls and are looking for temporary work in Inner London? Switchboard Operator £12.77per hour PAYE (Weekday rate) Temporary role estimated for 2 - 6months Location - SW3 Working pattern - Vary (see below) 37.5 hrs a week My Client, a Healthcare Provider within Inner London, seek a Switchboard Operator to start an ongoing temporary assignment ASAP. Main Responsibilities Answering all calls in a timely polite and helpful manner, ensuring a quality service to all clients. Using appropriate questioning techniques where required to obtain relevant information from the caller. Assessing the needs of the caller to ensure that they are being directed to the correct department. Taking Ambulance Service calls for primary admissions, following procedures to alert relevant staff. The successful candidate will need: To be comfortable with working in a fast-paced environment, having to change your point of focus regularly. To be calm minded, sometimes having to deal with callers that may be in distress. To be flexible with working time, sometimes shifts may change depending on staff levels. Shift Patterns 8:00am - 17.00pm Early Weekday 12:00pm - 21:30pm Late Weekday 8:00am - 12.30pm Early Weekend 12:30pm - 17:00pm Middle Weekend 17:00pm - 21:30pm Late Weekend